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101 | Fees you need to pay and when you should pay them | Personal licence holders | https://www.gamblingcommission.gov.uk/licensees-and-businesses/page/fees-you-need-to-pay-and-when |
| Fee | When paid | How |
| --- | --- | --- |
| Application fee | When you submit your application | Credit or Debit card online |
| Maintenance fee | Every 5 years on the anniversary of your licence being issued | Credit or Debit Card online |
You can find information about the current fees on the following pages:
* [Personal Functional Licence](/licensees-and-businesses/guide/personal-functional-licence)
* [Personal Management Licence](/licensees-and-businesses/guide/personal-management-licence) .
---
Last updated: 23 December 2022
Show updates to this content Formatting changes
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102 | Annual fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees |
> It is a requirement of the [Gambling Act 2005 (opens in a new tab)](https://www.legislation.gov.uk/ukpga/2005/19/introduction) for operators to pay their annual fee in full before the anniversary date of their operating licence. This is the date your licence was first issued and is stated on the operating licence.
>
>
If you hold an operating licence, you must pay an annual fee to keep it.
We will issue an invoice to you 6 weeks before the fee is payable. The invoice is also available in [eServices](/service/operator-eservices) where it can also be paid by credit or debit card. [Find out more about paying fees](/licensees-and-businesses/page/paying-fees) .
If you have not already registered for eServices, email us: [licensing@gamblingcommission.gov.uk](mailto:licensing@gamblingcommission.gov.uk)
> Licence application or annual fees are not refundable in any circumstance. We will only issue refunds if you have overpaid for some reason.
>
>
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103 | Annual fees | Finding out what your annual fee is | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | When you apply for, or vary your operating licence, we tell you what your application and annual fees are. You can find invoices for annual fees paid or due in [eServices](/service/operator-eservices) .
You can also use our [fees calculator](/service/operating-licence-fees-calculator) to find out what the current annual fees are for the licence activities you hold.
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104 | Annual fees | Annual fees and varying licences | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | Operators wishing to vary licenses, for example, to remove a licensed activity no longer provided or to increase and/or decrease the fee category of a licensed activity to accommodate updated Gross Gambling Yield (GGY) projections, must apply as soon as possible via [eServices](/service/operator-eservices) .
The variation application must be **granted before the anniversary date** of the issue of the licence for it to impact the annual fee payable. Submission of an application does not guarantee that the annual fee will be amended.
When making an application, operators must provide evidence they are no longer providing the licensed activity to customers and/or that they should be in a different fee category. If operators do not provide this evidence, we may refuse the application and the application fee will not be refunded.
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105 | Annual fees | Paying your annual fee | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | You should make the payment online, as this is our preferred payment method. Paying online means we can easily identify which licensee or applicant the payment is for.
If you cannot pay online we will accept payment by bank transfer. However, the annual fee invoice number (starting with INV followed by numbers) **must** be included in the payment details, or we will not be able to apply the payment.
### UK bank details
Our bank details are:
Bank Barclays Account name Gambling Commission Income Account Sort code 20-05-75 Account number 20358363 ### International bank details
IBAN GB57 BARC 2005 7520358363 SWIFTBIC BARCGB22 ## What if I cannot pay my annual fee
## Non-trading businesses and annual fees
## How to surrender your licence
---
Last updated: 28 March 2023
Show updates to this content Updated to clarify process.
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106 | Annual fees | What if I cannot pay my annual fee | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees |
> It is a requirement of the Gambling Act 2005 for operators to pay their annual fee in full before the anniversary date of their operating licence. This is the date your licence was first issued and is stated on the operating licence. If you cannot pay then we must revoke your licence.
>
>
If your licence has been revoked because of non-payment of your annual fee, but you wish to continue operating, you will need to re-apply. Until a new licence is issued, you should not conduct any activities that your licence permits.
If you do surrender your operating licence, you will not be able to trade again until you have applied for and been granted a new operating licence. You would then have to pay the application fee and, if the licence is granted, a first annual fee 30 days after the issue date of the new licence.
> You cannot pay fees due to the Commission in instalments.
>
>
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107 | Annual fees | Non-trading businesses and annual fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | It is a requirement of the Gambling Act 2005 for operators to pay their annual fee in full before the anniversary date stated on their operating licence. The fact that you may not have traded does not affect this legal requirement. If you wish to retain your operating licence, you must pay the annual fee by the due date.
If you surrender your licence the fee will not be payable.
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108 | Annual fees | How to surrender your licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | If you want to give up or surrender your operating licence in full or partially, you can do this in the following ways.
### Telephone:
**0121 230 6666** (option 2).
From outside the UK, call us on **+44 121 230 6666** (option 2).
### Email:
[licensing@gamblingcommission.gov.uk](mailto:licensing@gamblingcommission.gov.uk)
### Online:
You can partially surrender your licences in [eServices](/service/operator-eservices) .
> If you do surrender your operating licence, you will not be able to trade again until you have applied for and been granted a new operating licence. You would then have to pay the application fee and, if the licence is granted, a first annual fee 30 days after the issue date of the new licence.
>
>
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109 | Contents | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/annual-fees | * [Annual fees](#)
* [What if I cannot pay my annual fee](#what-if-i-cannot-pay-my-annual-fee)
* [Non-trading businesses and annual fees](#non-trading-businesses-and-annual-fees)
[Print this guide](#) |
|
110 | What you need to send us when you apply for an operating licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | These are the supporting documents you will need for your application for an operating licence for your gambling business. Note that medium to large businesses will also need to provide additional supporting documents for remote or online aspects of their businesses:
| Document name | Small | Medium to Large | Remote (online) |
| --- | --- | --- | --- |
| **[Annual reports](#annual-reports)** | Yes | Yes | Not applicable |
| **[Annual returns](#annual-returns)** | Yes | Yes | Not applicable |
| **[Audited accounts](#audited-accounts)** | Yes | Yes | Not applicable |
| **[Bank statements](#bank-statements)** | Yes | Yes | Not applicable |
| **[Bonus and or profit sharing schemes](#bonus-profit-sharing-schemes)** | Yes | Yes | Not applicable |
| **[Business plan](#business-plan)** | Yes | Yes | Not applicable |
| **[Certificate of incorporation](#certificate-of-incorporation)** | Yes | Yes | Not applicable |
| **[Compliance with remote technical standard (RTS)](#compliance-with-remote-technical-standard-rts)** | Not applicable | Not applicable | Yes |
| **[Constitution](#constitution)** | Yes | Yes | Not applicable |
| **[Credit report](#credit-report)** | Yes | Yes | Not applicable |
| **[Existing licences](#existing-licences)** | Yes | Yes | Not applicable |
| **[Forecasts](#forecasts)** | Yes | Yes | Not applicable |
| **[Gambling software supply details](#gambling-software-supply-details)** | Not applicable | Not applicable | Yes |
| **[Group structure chart](#group-structure-chart)** | Yes | Yes | Not applicable |
| **[Individual identity documents](#individual-identity-documents)** | Yes | Yes | Not applicable |
| **[Individual's compensation](#individuals-compensation)** | Yes | Yes | Not applicable |
| **[Insolvency, administration and or liquidation report](#insolvency-administration-and-or-liquidation-reports)** | Yes | Yes | Not applicable |
| **[Loan agreements](#loan-agreements)** | Yes | Yes | Not applicable |
| **[Management structure](#management-structure)** | Yes | Yes | Not applicable |
| **[Memorandum of association and articles of association](#memorandum-of-association-and-articles-of-association)** | Yes | Yes | Not applicable |
| **[Operational model map](#operational-model-map)** | Not applicable | Not applicable | Yes |
| **[Ownership structure](#ownership-structure)** | Yes | Yes | Not applicable |
| **[Partnership agreement](#partnership-agreement)** | Yes | Yes | Not applicable |
| **[Policies and procedures](#policies-and-procedures-for-documents)** | Yes | Yes | Not applicable |
| **[Public debt and or equity offerings](#public-debt-and-or-equity-offerings)** | Yes | Yes | Not applicable |
| **[Rules of play](#rules-of-play)** | Yes | Yes | Not applicable |
| **[Share certificates](#share-certificates)** | Yes | Yes | Not applicable |
| **[System diagram](#system-diagram)** | Not applicable | Not applicable | Yes |
| **[System diagram for end to end process](#system-diagram-for-end-to-end-process)** | Not applicable | Not applicable | Yes |
| **[Terms and conditions](#terms-and-conditions)** | Yes | Yes | Not applicable |
| **[Testing strategy](#testing-strategy)** | Not applicable | Not applicable | Yes |
| **[Trust documents (trust deed, letter of wishes, letter of consent from Trustees)](#trust-documents-trust-deed-letter-of-wishes-letter-of-consent-from-trustees)** | Yes | Yes | Not applicable |
## Annual reports
## Annual returns
## Audited accounts
## Bank statements
## Bonus and profit sharing schemes
## Business Plan
## Certificate of incorporation
## Compliance with remote technical standard (RTS)
## Constitution
## Credit report
## Existing licences
## Forecasts
## Gambling software supply details
## Group structure chart
## Individual identity documents
## Individual's compensation
## Insolvency, administration and or liquidation reports
## Loan agreements
## Management structure
## Memorandum of association and articles of association
## Operational model map
## Ownership structure
## Partnership agreement
## Policies and procedures for documents
## Public debt and or equity offerings
## Rules of play
## Share certificates
## System diagram
## System diagram for end to end process
## Terms and conditions
## Testing strategy
## Trust documents (trust deed, letter of wishes, letter of consent from trustees)
## Trust beneficiaries
## Trustees
## Settlor
## Protector
---
Last updated: 19 July 2022
Show updates to this content No changes to show.
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111 | What you need to send us when you apply for an operating licence | Annual reports | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Any quarterly, semi-annual or annual reports you have lodged with any government authority or regulator in the past five years.
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112 | What you need to send us when you apply for an operating licence | Annual returns | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | All annual returns you have provided to any regulator for the past five years.
This includes:
* annual returns to any tax authority
* annual returns to Companies House or overseas equivalent
* annual returns to the Charity Commission or overseas equivalent.
|
113 | What you need to send us when you apply for an operating licence | Audited accounts | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | If your business is a limited company that has already been trading for a year. Audited accounts should also be provided for any parent and/or holding company.
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114 | What you need to send us when you apply for an operating licence | Bank statements | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Bank statements for all accounts operated by your business for the last six months. These must be in the name of the applicant and show sort code and International Bank Account Number (IBAN) Business Identifier Code.
For new businesses not yet operating bank accounts. If part of a larger corporate structure, bank statements of the parent company for the last six months.
If not part of a larger corporate structure, other equivalent evidence of financial standing will be required and the Commission may request additional information.
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115 | What you need to send us when you apply for an operating licence | Bonus and profit sharing schemes | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Details of any bonus schemes, profit sharing arrangements, pension schemes, retirement schemes, deferred compensation arrangements and similar plans you operate for any employees. You must include:
* the name and specifications of each scheme
* the trustee of each scheme where applicable
* the full terms and conditions of each scheme
* what type of employee/individual each scheme is available to
* what criteria an employee/individual must meet to qualify for each scheme.
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116 | What you need to send us when you apply for an operating licence | Business Plan | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | A brief document that sets out the reason for the licence application, the activities that will be undertaken, how the business is being funded, where the business will operate, the medium term goals of the business and how success will be measured.
A detailed document that includes:
* organisational background
* details of facilities to be provided
* marketing plan
* financial plan
* risk evaluation and risk management plan
* governance and management framework
* legal framework in which the business is operating
* business objectives for the next 12 months
* success criteria
* any other relevant information.
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117 | What you need to send us when you apply for an operating licence | Compliance with remote technical standard (RTS) | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Written policies and procedures detailing how you will comply with the [remote gambling and software technical standards](/standards/remote-gambling-and-software-technical-standards) (RTS).
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118 | What you need to send us when you apply for an operating licence | Constitution | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Any constitution or constitutional documents. These are documents which define the existence of the entity and regulate the structure and control of the entity and its members.
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119 | What you need to send us when you apply for an operating licence | Credit report | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | ### If your business is a limited company based outside the United Kingdom
If your business is a partnership based outside the United Kingdom you will need to send personal credit reports.
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120 | What you need to send us when you apply for an operating licence | Existing licences | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Copies of existing gambling-related licences if your business is already licensed outside Great Britain. If applications are in progress in jurisdictions outside GB but not yet completed please provide details.
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121 | What you need to send us when you apply for an operating licence | Forecasts | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | A 12 month profit/loss forecast including a commentary on the assumptions that have been made in creating the forecast.
A three year profit/loss forecast including a commentary on the assumptions that have been made in creating the forecast.
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122 | What you need to send us when you apply for an operating licence | Gambling software supply details | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | The name, address and licence number of all of the organisations who provide gambling software to the Applicant. Third party suppliers of software for use in the provision of gambling facilities to customers in Great Britain must be licensed by the Gambling Commission. You may include this in the operational model map so this does not have to be a separate document.
If you are applying for a gambling software licence, you must supply policies and procedures detailing how the business supplies gambling software via remote communication (for example File Transfer Protocol, server downloads). You may include this in the operational model map so this does not have to be a separate document.
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123 | What you need to send us when you apply for an operating licence | Group structure chart | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | If your business is a limited company and is part of a larger corporate structure. The chart should show all the companies within the group structure and demonstrate the nature of the link and the percentage of holdings. With a complicated group structure a commentary should also be provided in the business plan.
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124 | What you need to send us when you apply for an operating licence | Individual identity documents | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | If you are a sole trader, you must provide personal identity documents.
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125 | What you need to send us when you apply for an operating licence | Individual's compensation | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | A list of individuals you have compensated more than USD$250,000 (or GBP £200,000) in the last financial year.
Compensation refers to dividends, bonuses, salaries, employee contract benefits/arrangements or any other remuneration.
The list must include:
* the full name of the individual
* the amount of compensation they received during the last financial year
* what form the compensation took
* the reason the compensation was paid; the date the compensation started
* the date it ended or is due to end
* any terms or conditions of the compensation.
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126 | What you need to send us when you apply for an operating licence | Insolvency, administration and or liquidation reports | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Any insolvency, administration or liquidation reports relating to the business (or any parent or sister or subsidiary company of the business).
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127 | What you need to send us when you apply for an operating licence | Loan agreements | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | ### For small businesses
For sole proprietors and partnerships, if a loan has been obtained to fund the business provide a copy of the loan agreement.
For all other businesses, provide copies of all loan agreements linked to the company.
For all limited businesses, provide copies of all loan agreements linked to the business.
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128 | What you need to send us when you apply for an operating licence | Management structure | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | The structure should show all key management positions.
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129 | What you need to send us when you apply for an operating licence | Operational model map | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | An operational model map which shows the location and provider/operator of all systems and activities used by the business to deliver gambling services and facilities.
The diagram needs to show the location of key equipment, and the relationship between the systems, activities, and third party providers, including how they interact and/or link together.
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130 | What you need to send us when you apply for an operating licence | Ownership structure | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | ### For all businesses
The chart should show who has a financial interest in the business. Anyone with a 3 percent equity or more in the company must be named and the percentage of their holding shown. Anyone with a 10 percent or more equity is a financial controller and must submit an [Annex A](/licensees-and-businesses/guide/small-scale-operator) or, if responsible for a key management function, a [personal licence application](/licensees-and-businesses/guide/personal-management-licence) .
If the business is part of a larger corporate structure it is acceptable to provide a single chart to show the group structure and the ownership structure. With a complicated ownership structure a commentary should also be provided in the business plan.
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131 | What you need to send us when you apply for an operating licence | Partnership agreement | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | If your business is a limited company.
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132 | What you need to send us when you apply for an operating licence | Policies and procedures for documents | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Written policies and procedures that explain how the business will meet the following licensing objectives in regard to all the activities applied for:
* keeping crime and disorder out of gambling
* ensuring that gambling is fair and open
* ensuring that children and vulnerable people are protected from being harmed by gambling
* promoting social responsibility in gambling.
The policies must cover all Licence Conditions and Codes of Practice that will apply to the business if a licence is granted and must specifically include a complaints procedure and who will be the [ADR](/licensees-and-businesses/guide/approved-alternative-dispute-resolution-adr-providers) for the business, the self-exclusion procedure, how the business will keep up-to-date with any changes to [LCCP](/licensees-and-businesses/lccp/online) and legislation and, for premises-based businesses, evidence of a [local risk assessment](/licensees-and-businesses/guide/local-area-risk-assessments) .
Submitting an industry trade body toolkit is not evidence by itself that you have satisfactory policies. You must demonstrate how you will be implementing the procedures in the toolkit specifically for your business.
Businesses providing remote casino, bingo and virtual event betting and/or non-remote casinos must provide an [anti-money laundering policy](/licensees-and-businesses/page/for-all-other-gambling-businesses-aml-responsibilities) .
### For medium to large businesses
The policies should be supported wherever possible by process maps/flow diagrams which show how they will work in practice, where the escalation and decision points are, who is responsible for making those decisions and what their role in the business is. They should highlight any potential risks to the licensing objectives and the business and detail how these risks will be managed and mitigated.
All businesses (except gaming machine technical and gambling software licences) must conduct a money laundering and terrorist financing risk assessment, which should then be used to inform the operator-s associated policies, procedures and controls. Operators must assess and effectively manage the money laundering and terrorist financing risks applicable to their business, and the responsibility for this lies with the licensed operator, who is accountable for any shortcomings.
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133 | What you need to send us when you apply for an operating licence | Public debt and or equity offerings | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Documents relating to any public debt or equity offerings you have lodged in the past 12 months.
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134 | What you need to send us when you apply for an operating licence | Rules of play | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Provide copies of the rules of play for the gambling being offered (where applicable).
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135 | What you need to send us when you apply for an operating licence | Share certificates | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | If the business is limited by share certificates for all shareholdings in the business of 10 percent or more.
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136 | What you need to send us when you apply for an operating licence | System diagram | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | The system diagram and commentary should provide the names and details of any aspects of the provision that the applicant outsources via third-party providers for example:
* payment services
* age identity providers
* geolocation verification providers
* marketing
* customer service
* fraud detection
* server hosting and data storage
* delivery support
* administration.
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137 | What you need to send us when you apply for an operating licence | System diagram for end to end process | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | A system diagram details the end-to-end process showing how the gambling activity will work from when a person registers, moves through into the gambling process to the pay-out of winnings providing commentary of the activities that happen at each stage. The system diagram and commentary should also include information on the location of the remote equipment.
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138 | What you need to send us when you apply for an operating licence | Terms and conditions | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Provide copies of the terms and conditions which customers must agree to prior to gambling (where applicable). If the terms and conditions are not yet finalised please provide a draft copy.
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139 | What you need to send us when you apply for an operating licence | Testing strategy | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | **Remote (Online)** Procedures that show how you will comply with the [testing strategy](/strategy/testing-strategy-for-compliance-with-remote-gambling-and-software-technical) for compliance with [remote gambling and software technical standards](/standards/remote-gambling-and-software-technical-standards) . The procedures should include the identity of a third party test house or a declaration of compliance with good practice if testing is to be carried out in-house.
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140 | What you need to send us when you apply for an operating licence | Trust documents (trust deed, letter of wishes, letter of consent from trustees) | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | ### Criteria
If your business is a trust or there is a trust involved in the ownership structure, the Commission-s application disclosure requirements for Trusts are the same as those for other entity types and/or individuals that are part of an applicant-s ownership structure.
However, it is important to note that whilst the disclosure requirements set out below are general principles of the information required to support an application, the Commission retains the right to request further information or documents when this is required.
Where the Trust-s ownership equates to 3 percent or above interest in the applicant in your application, you must include:
* a copy of the trust deed
* a copy of the letter of wishes
* a copy of the letter of consent from the trustees (i.e. that they have consented to act as trustees).
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141 | What you need to send us when you apply for an operating licence | Trust beneficiaries | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | We require an Annex A from those beneficiaries whose interest in the Trust equates to a 10 percent or more controlling interest in the applicant. The Annex A must be submitted online through our [Apply for a personal licence service](/service/apply-for-a-personal-licence) . If any beneficiary is under 18, then we do not require an Annex A from them.
If the beneficiary-s interest in the Trust equates to less than 10 percent but 3 percent or more, then we require the name, address, and date of birth of all beneficiaries which should be shown in the trust deed – if not, you must provide this information.
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142 | What you need to send us when you apply for an operating licence | Trustees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | We require an Annex A from all Trustees where the Trust-s interest in the applicant equates to a 10 percent or more controlling interest in the applicant and/or licensee. The Annex A must be submitted online through our [Apply for a personal licence service](/service/apply-for-a-personal-licence) .
In the case of the Trustee being a company, we require an Annex A from the person or people in that company who have lead responsibility for matters relating to the Trust.
If the Trust-s interest in the applicant equates to equates to less than 10 percent but 3 percent or more, we require the name, address and date of birth of all Trustees which should be shown in the trust deed – if not, you must provide this information.
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143 | What you need to send us when you apply for an operating licence | Settlor | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | We will not usually require an Annex A from the Settlor. We require the name, address and date of birth of the Settlor which should be shown in the trust deed – if not, you must provide this information.
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144 | What you need to send us when you apply for an operating licence | Protector | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | We will not usually require an Annex A from the Protector. We require the name, address and date of birth of the Protector which should be shown in the trust deed – if not, you must provide this information.
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145 | What you need to send us when you apply for an operating licence | Check if you need a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | Use our online service to see if you need a licence from us.
[Start about check if you need a licence](/licensees-and-businesses/page/do-i-need-a-licence)
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146 | Contents | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence | * [What you need to send us when you apply for an operating licence](#)
* [Annual reports](#annual-reports)
* [Annual returns](#annual-returns)
* [Audited accounts](#audited-accounts)
* [Bank statements](#bank-statements)
* [Bonus and profit sharing schemes](#bonus-profit-sharing-schemes)
* [Business Plan](#business-plan)
* [Certificate of incorporation](#certificate-of-incorporation)
* [Compliance with remote technical standard (RTS)](#compliance-with-remote-technical-standard-rts)
* [Constitution](#constitution)
* [Credit report](#credit-report)
* [Existing licences](#existing-licences)
* [Forecasts](#forecasts)
* [Gambling software supply details](#gambling-software-supply-details)
* [Group structure chart](#group-structure-chart)
* [Individual identity documents](#individual-identity-documents)
* [Individual's compensation](#individuals-compensation)
* [Insolvency, administration and or liquidation reports](#insolvency-administration-and-or-liquidation-reports)
* [Loan agreements](#loan-agreements)
* [Management structure](#management-structure)
* [Memorandum of association and articles of association](#memorandum-of-association-and-articles-of-association)
* [Operational model map](#operational-model-map)
* [Ownership structure](#ownership-structure)
* [Partnership agreement](#partnership-agreement)
* [Policies and procedures for documents](#policies-and-procedures-for-documents)
* [Public debt and or equity offerings](#public-debt-and-or-equity-offerings)
* [Rules of play](#rules-of-play)
* [Share certificates](#share-certificates)
* [System diagram](#system-diagram)
* [System diagram for end to end process](#system-diagram-for-end-to-end-process)
* [Terms and conditions](#terms-and-conditions)
* [Testing strategy](#testing-strategy)
* [Trust documents (trust deed, letter of wishes, letter of consent from trustees)](#trust-documents-trust-deed-letter-of-wishes-letter-of-consent-from-trustees)
[Print this guide](#) |
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147 | Small businesses and sole traders | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator |
> We call businesses with 3 people or less in relevant management positions small scale operators.
>
>
### Qualifying management positions include:
* overall strategy and delivery of gambling operations
* financial planning, control and budgeting
* marketing and commercial development
* regulatory compliance
* gambling-related IT provision and security
* management of licensed activity for a particular area in Great Britain where you have five or more sets of premises for which you hold a premises licence
* management of a single set of bingo and/or casino licensed premises.
* nominated officer for anti-money laundering and associated purposes for a casino operator.
A small scale operator may not need to have a [Personal Management Licence (PML)](/licensees-and-businesses/guide/personal-management-licence) holder.
If you qualify as a small-scale operator, you will need to [submit an operating licence application](/service/apply-for-an-operating-licence) with details of anyone in these positions.
The named people in the qualifying management positions will each need to submit an [Annex A](/licensees-and-businesses/guide/annex-a-declaration) along with all of the supporting documents for their application, instead of a PML application. This will make them a named person on Schedule X of your operating licence.
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148 | Small businesses and sole traders | Society lotteries | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator | Small scale operators running society lotteries must at all times have a named person with responsibility for promotion of the lottery. This named person needs to be:
* a member, officer, or employee of the society (not an external lottery manager)
* approved by the Gambling Commission
* listed on Schedule X of the lottery operating licence.
> Although having just one named person is sufficient to meet the legal requirements, we recommend having more than one named person. This will reduce the risk of having to suspend your lottery should you find yourself without a named person.
>
>
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149 | Small businesses and sole traders | Casinos | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator | We would not normally expect those that are applying for a non-remote or remote casino licences to be small scale operators.
If you think that you qualify for this exemption, you need to be able to demonstrate that those occupying relevant management positions can:
* uphold the licensing objectives
* adhere to licence conditions and codes of practice
* manage the particular risks of casino operation effectively with the reduced numbers of relevant people.
It is our view that it would be difficult for any casino operator to satisfy our requirements with only three people in these positions. We would normally expect these businesses to have more than three people occupying these positions and that those individuals will need to have PMLs.
If you believe you can demonstrate effective management and control with just three people, you must explain this clearly with your application and provide relevant supporting evidence to demonstrate that this is the case.
## Adding or removing a named person from your licence (Schedule X)
## Adding or removing someone from your operating licence (Schedule Y)
---
Last updated: 23 December 2022
Show updates to this content Formatting changes
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150 | Small businesses and sole traders | Adding or removing a named person from your licence (Schedule X) | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator | To add or remove people on your licence, you must submit a variation application using our [variation application form](#LmSW4LP22Qv258kEvsD7L) and pay a fee. The current fees are detailed on the [making changes to your operating licence](/licensees-and-businesses/guide/make-changes-to-your-operating-licence) page.
> It takes around 8 weeks to consider and approve a person to be added to Schedule X of your operating licence.
>
>
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151 | Small businesses and sole traders | Adding or removing someone from your operating licence (Schedule Y) | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator |
> This guidance only applies to operating licensees who hold [General betting (limited)](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-limited-operating-licence) and who qualify as a [Small Scale Operator (SSO)](/licensees-and-businesses/guide/small-scale-operator) .
>
>
You can add an on-course representative to Schedule Y of your operating licence to allow them to accept bets on your behalf without your direct supervision. To add or remove people on your licence, you must submit a variation application using our [variation application form](#LmSW4LP22Qv258kEvsD7L) and pay a fee.
The current fees are detailed on the [making changes to your operating licence](/licensees-and-businesses/guide/make-changes-to-your-operating-licence) page.
Any individuals being added to your licence must submit an [Annex A](/licensees-and-businesses/guide/annex-a-declaration) for approval.
When adding an on-course representative to take bets on your behalf you must supply a signed contract of employment showing the terms and conditions they are employed under with your variation application.
> It takes around 8 weeks to consider and approve a person to be added to Schedule Y of your operating licence.
>
>
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152 | Contents | https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/small-scale-operator | * [Small businesses and sole traders](#)
* [Adding or removing a named person from your licence (Schedule X)](#adding-or-removing-a-named-person-to-your-licence-schedule-x)
* [Adding or removing someone from your operating licence (Schedule Y)](#adding-or-removing-a-representative-from-your-operating-licence-schedule-y)
[Print this guide](#) |
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153 | Arcades | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | Guidance for licensed and unlicensed Family Entertainment Centres and Adult Gaming Centres.
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154 | Arcades | Licences and Fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [Types of operating licence](#generic-types-of-operating-licence)
* [Licence activities](#arcades-licences-and-fees-licence-activities)
* [Fees](#generic-fees-you-need-to-pay)
* [Calculating your fees](#generic-calculating-your-fees)
* [Personal Management Licences](#generic-personal-management-licences)
* [Annex A](#generic-annex-a-declaration)
* [Premises licence](#arcades-licences-and-fees-premises)
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155 | Arcades | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [Licence Conditions and Codes of Practice (LCCP)](#generic-legislation-and-policies-lccp)
* [Policies and guidance](#generic-legislation-and-policies-policies-and-guidance)
* [Technical standards](#arcades-technical-standards)
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156 | Arcades | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [Information you'll need for getting a licence](#arcades-getting-a-licence-information-youll-need-for-getting-a-licence)
* [Apply online](#generic-operating-licence-application)
* [Assessing your application](#generic-assessing-your-application)
* [Your licence](#generic-your-licence)
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157 | Arcades | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [Compliance](#generic-compliance)
* [What you need to tell us](#generic-what-you-need-to-tell-us-when-you-hold-a-licence)
* [Public Register](#generic-public-register)
* [Making changes to your licence](#generic-making-changes-to-your-licence)
* [Surrendering your licence](#generic-surrendering-your-licence)
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158 | Arcades | Overview | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | There are three types of amusement arcade under the Gambling Act 2005.
These are:
1. Adult Gaming Centres (AGCs) - high-street outlets with gaming machines only available to over 18s including slots, casino-style games and fruit machines. AGCs must have a Gambling Commission licence.
2. [Unlicensed Family Entertainment Centres (uFECs)](/authorities/guide/unlicensed-family-entertainment-centres-ufecs) - such as family-friendly amusement arcades and small arcades in holiday parks and resorts. Unlicensed FECs must have a permit from the local licensing authority.
3. Family Entertainment Centres (FECs) - larger arcades which cater for a range of ages. They're allowed to provide an unlimited number of certain types of gaming machine in a premises which is open to all ages. Category C machines must be in a segregated, supervised area to stop under 18s from playing. FECs must have a Gambling Commission licence.
Read more about the [types of amusement arcades](/licensees-and-businesses/page/types-of-amusement-arcade) .
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159 | Arcades | Licences and Fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | There are different types of licence that arcade businesses may need to apply for, you may need more than of the following:
* [operating licence](/licensees-and-businesses/guide/operating-licences)
* [Personal Management Licence](/licensees-and-businesses/guide/personal-management-licence)
* [premises licence](/licensees-and-businesses/page/premises-licence)
* [Annex A for small-scale operators](/licensees-and-businesses/guide/annex-a-declaration)
We issue operating licences and personal licences; premises licences are issued by local licensing authorities.
* [**Guidance** Unlicensed Family Entertainment Centres (UFECs)
UFECs are premises which are wholly or mainly used for making gaming machines available.](/authorities/guide/unlicensed-family-entertainment-centres-ufecs)
### Types of operating licence
An operating licence allows you to provide gambling activities to customers in Great Britain.
* [**Guidance** Operating licences
An operating licence is required to provide most gambling facilities in Great Britain.](/licensees-and-businesses/guide/operating-licences)
### Licence activities
You can apply to us for a licence to provide arcade games in a premises (non-remote).
## Activities
### Fees
The fees you need to pay depend on what you are applying for, and what your anticipated gross gambling yield (GGY) is.
* [**Guidance** Fees you need to pay and when you should pay them
Information on the fees for each licence, when these will need to be paid, and the payment methods you can use.](/licensees-and-businesses/page/fees-you-need-to-pay-and-when)
* [**Guidance** Annual fees
Information and guidance about annual fees for operating licence holders.](/licensees-and-businesses/guide/annual-fees)
* [**Guidance** Paying fees
Find out how to pay fees to the Gambling Commission.](/licensees-and-businesses/page/paying-fees)
### Calculating your fees
Our online fees calculator can help you with understanding the amounts of your application, first annual and annual fees.
* [**Service** Operating licence fees calculator
Calculate application, first annual and annual fees for operating licences.](https://secure.gamblingcommission.gov.uk/publicfeecalc "Link opens in a new tab")
### Personal Management Licences
Personal Management Licences allow people to work in certain roles in a gambling business.
Some businesses do not require personal licences to be held. Instead, you need to submit an Annex A. These are required for businesses with three employees or less.
* [**Guidance** Personal Management Licence (PML) guide
Information on PMLs, including the specific roles that require one, the fees you will have to pay, and how you can apply.](/licensees-and-businesses/guide/personal-management-licence)
### Annex A
If your business qualifies as a [small-scale operator](/licensees-and-businesses/guide/small-scale-operator) , you can submit an Annex A instead of applying for a Personal Management Licence.
* [**Guidance** Annex A guide
Information about Annex As and when they are required.](/licensees-and-businesses/guide/annex-a-declaration)
### Premises licence
You will need a premises licence to provide arcade games to players in a non-remote setting. You will need to apply to the licensing authority the premises is located, to get a premises licence.
> You will need to apply for an operating licence, before you apply for any premises licences.
>
>
* [**Guidance** Premises licence
Information on premises licences, which businesses require one, and what you need to do before applying.](/licensees-and-businesses/page/premises-licence)
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160 | Arcades | Activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [All](#all)
* [Non-remote](#Non-remote)
## All activities
## Non-remote licence activities
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161 | Arcades | Non-remote licence activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | * [Adult gaming centre
This licence is for Adult Gaming Centres (AGC), often called arcades.
Further details and fees](/licensees-and-businesses/licences-and-fees/adult-gaming-centre)
* [Family entertainment centre
This licence is for Family Entertainment Centres (FEC), often called arcades.
Further details and fees](/licensees-and-businesses/licences-and-fees/family-entertainment-centre)
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162 | Arcades | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | Gambling in Great Britain and the Gambling Commission's duties and responsibilities are detailed in the Gambling Act 2005.
The following legislation and policies are also applicable to operating licence holders.
* [Gambling Act 2005
Gambling Act 2005 (link opens in new window)](https://www.legislation.gov.uk/ukpga/2005/19/contents "Link opens in a new tab")
### Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all operating and personal licence holders must follow.
* [**Guidance** Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all licensees must follow when running a gambling business or working in the industry.](/licensees-and-businesses/guide/lccp)
### Policies and guidance
The following guidance and policies are also relevant for all licensees.
* [**Policy** Licensing, compliance and enforcement under the Gambling Act 2005
The Commission-s approach to risk underpins its licensing, compliance and enforcement functions.](/policy/licensing-compliance-and-enforcement-under-the-gambling-act-2005)
* [**Policy** Statement of principles for licensing and regulation
The Commission's statement of principles for licensing and regulation.](/policy/statement-of-principles-for-licensing-and-regulation)
* [**Policy** Statement of principles for determining financial penalties
The Commission's statement of principles for determining financial penalties.](/policy/statement-of-principles-for-determining-financial-penalties)
* [**Guidance** Other policies, advice and guidance notes
We are gradually removing PDF's from our website. Find published advice notes and guidance in PDF's we've not yet converted.](/licensees-and-businesses/page/all-policies-advice-and-guidance-notes)
* [**Guidance** Anti-money laundering legislation
Anti-money laundering legislation and regulatory codes of practice operators must comply with.](/licensees-and-businesses/page/anti-money-laundering-legislation)
### Technical standards
All licence holders must comply with our technical standards and requirements. However, these standards should not be used as a measure of reliability, quality or security.
These standards and requirements permit equivalence between different types of technology and do not specify proprietary products or technologies.
Testing regimes for these standards will permit equivalent international standards (ISO).
* [**Guidance** Remote gambling and software technical standards (RTS) guidance
Gambling software and remote operating licence holders (including ancillary remote betting) are required to comply with our remote technical standards (RTS).](/licensees-and-businesses/guide/remote-gambling-and-software-technical-standards)
* [**Standards** Remote gambling and software technical standards (RTS)
Remote gambling and software technical standards under section 89 and section 97 of the Gambling Act 2005.](/standards/remote-gambling-and-software-technical-standards)
* [**Strategy** Testing strategy for compliance with remote gambling and software technical standards
Requirements for the timing and procedures for the testing of remote gambling products.](/strategy/testing-strategy-for-compliance-with-remote-gambling-and-software-technical)
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163 | Arcades | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | You can apply online for an adult gaming centre (AGC) or licensed family entertainment centre (FEC) licence. You do not require a licence for unlicensed family entertainment centres (UFECs).
The length of an arcade application depends on the complexity of your business.
> You will need to apply for an operating licence, before you apply for a premises licence from the local licensing authority.
>
>
* [**Guidance** What you need to send us when you apply for an operating licence
Find out which documents you will need when applying for an operating licence for your gambling business.](/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence)
### Information you'll need for getting a licence
We will ask you to provide information about you and your business as part of your licence application.
* [**Guidance** What you need to send us when you apply for an operating licence
Find out which documents you will need when applying for an operating licence for your gambling business.](/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence)
### Apply online
You can use our online service to apply for an operating licence.
If you have not used the service before, you'll need an email address only you can access to be able to create an account.
> Make sure you include all the information we ask for when you submit your application. If your application is rejected because something is missing, we will not refund your application fee.
>
>
* [**Service** Apply for a licence to operate a gambling business
Use this service if you want to apply for a licence to run a gambling business.](https://secure.gamblingcommission.gov.uk/ApplicationHub/Account/Login "Link opens in a new tab")
### Assessing your application
### If your application is rejected
We will send you a letter explaining which documents are missing and you'll need to reapply online.
You must provide the missing documents, as well as the documents you included originally, and you will need to pay the application fee again.
* [**Guidance** How we assess operating licence applications
Find out what we consider when assessing an operating licence application.](/licensees-and-businesses/guide/page/how-we-assess-operating-licence-applications)
### Your licence
If we grant you a licence to run a gambling business, you will be able to download a copy of your licence from eServices.
You must make your licence available for inspection by request from Gambling Commission staff, licensing authority staff or other official bodies such as the police or fire service.
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
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164 | Arcades | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/arcades | An important part of the Gambling Commission-s work is to ensure that licence holders are compliant. Compliance requires licence holders to understand and act in accordance with:
* the [Gambling Act 2005](https://www.legislation.gov.uk/ukpga/2005/19/contents) (opens in a new tab)
* regulations (statutory instruments) made under the Gambling Act 2005
* the [Licence conditions and codes of practice (LCCP)](/licensees-and-businesses/lccp)
* any [technical standards](#arcades-technical-standards) that apply to operating licences.
Compliance activity is based on risk and the risk that each licensed activity poses to the Gambling Commission-s [licensing objectives](/about-us/guide/licensing-objectives) .
The three licensing objectives are:
* keeping crime out of gambling
* ensuring gambling is conducted fairly and openly
* protecting children and vulnerable people from being harmed or exploited by gambling.
### Compliance
Guidance and information for running a compliant gambling business. Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation.
* [**Hub** Compliance
How we do compliance assessments and important compliance information.](/licensees-and-businesses/compliance)
### What you need to tell us
You are required to tell us about certain things that happen in your business, these are dependent on the licences and activities you hold.
* [**Guidance** What you need to tell us when you hold an operating licence
This guidance summarises all of the types of data and information that you are required to tell us when you hold an operating licence.](/licensees-and-businesses/guide/what-you-need-to-tell-us-when-you-hold-an-operating-licence)
* [**Guidance** Key events for operators
These guides will inform you of the key events you must tell us about when you hold an operating licence.](/licensees-and-businesses/guide/key-events-for-operators)
* [**Guidance** Guidance to operators for age verification test purchasing (non-remote)
This guidance explains what data we need from you about age verification test purchasing when you hold a non-remote operating licence.](/guidance/guidance-to-operators-for-age-verification-test-purchasing-non-remote)
* [**Guidance** Regulatory returns guidance
Guidance for information collected in the Regulatory Returns service by licensing sector.](/guidance/regulatory-returns-guidance)
* [**Guidance** Assurance statements
This guidance explains our data and information requirements if you are required to send us an assurance statement.](/licensees-and-businesses/guide/assurance-statements)
* [**Guidance** Gaming machine and remote games information requirements
This guidance explains our data and information requirements for games test, games annual audit and security audit reports.](/licensees-and-businesses/guide/gaming-machine-and-remote-games-information-requirements)
### Public Register
We provide details of all businesses and individuals we licence on our [Public Register](/public-register) service.
When you are issued a licence, we will display the details of your licence on the register.
This includes:
* your head office address
* details of the activities you are licensed for and from when
* domain and trading names you've told us about, and
* details of any regulatory action that has been carried out.
* [**Service** Public Register of licensees, premises and regulatory actions
The register lets you search and download information about licensed businesses, individuals and premises. You can also find information about regulatory action we have taken against licensees.](/public-register "Link opens in a new tab")
### Making changes to your licence
You can make most changes to your licence online, using eServices.
You can:
* add or remove licence activities
* change the activity fee category up or down
* add or remove management or key people in the business
* add or remove trading names
* add or remove domain names for websites where you provide gambling.
> Some of these [changes require you to pay a fee](/licensees-and-businesses/guide/make-changes-to-your-operating-licence) .
>
>
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
### Surrendering your licence
If you no longer need your licence, you can surrender it.
* [**Guidance** Surrender your operating licence
Find out how to surrender your operating licence partially or in full.](/licensees-and-businesses/page/surrender-your-operating-licence)
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165 | Betting | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | Information for betting in shops, tracks, racecourses and pools, including real and virtual betting.
|
|
166 | Betting | Licences and fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Types of operating licence](#generic-types-of-operating-licence)
* [Licence activities](#betting-licences-and-fees-licence-activities)
* [Fees](#generic-fees-you-need-to-pay)
* [Calculating your fees](#generic-calculating-your-fees)
* [Personal Management Licences](#generic-personal-management-licences)
* [Annex A](#generic-annex-a-declaration)
* [Premises licence](#betting-licences-and-fees-premises)
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167 | Betting | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Licence Conditions and Codes of Practice (LCCP)](#generic-legislation-and-policies-lccp)
* [Policies and guidance](#generic-legislation-and-policies-policies-and-guidance)
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168 | Betting | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Information you'll need for your application](#betting-getting-a-licence-information-youll-need-for-your-application)
* [Apply online](#generic-operating-licence-application)
* [Assessing your application](#generic-assessing-your-application)
* [Your licence](#generic-your-licence)
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169 | Betting | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Compliance](#generic-compliance)
* [What you need to tell us](#generic-what-you-need-to-tell-us-when-you-hold-a-licence)
* [Public Register](#generic-public-register)
* [Display of licensed status](#generic-display-of-licensed-status)
* [Making changes to your licence](#generic-making-changes-to-your-licence)
* [Surrendering your licence](#generic-surrendering-your-licence)
|
170 | Betting | Overview | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | There are three separate definitions of betting under The Gambling Act 2005.
**1.** Accepting a bet on:
* the outcome of a race, competition or other event or process
* the likelihood of anything occurring or not occurring
* whether anything is or is not true.
**2.** A transaction that relates to the outcome of a race, competition or other event or process may be a bet within the meaning of section 1 even if:
* the race, competition, event or process has already occurred or been completed
* one party to the transaction knows the outcome.
**3.** A transaction that relates to the likelihood of anything occurring or not occurring may be a bet within the meaning of section 1 even if:
* the thing has already occurred or failed to occur
* one party to the transaction knows that the thing has already occurred or failed to occur.
You can read more about the legal definition of betting in [Part 1 section 9 of the Gambling Act 2005 (opens in a new tab)]( https://www.legislation.gov.uk/ukpga/2005/19/part/1/crossheading/betting)
|
171 | Betting | Guidance | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | Guidance for the betting sector.
* [**Guidance** Betting: advice for remote, non-remote and betting intermediaries
Advice note for remote, non-remote and betting intermediaries - October 2013 (updated October 2014)](/licensees-and-businesses/guide/betting-advice-for-remote-non-remote-and-betting-intermediaries)
* [Betting on lotteries and lottery themed gaming products
Information on betting on lotteries and lottery themed gaming products whilst being clear to consumers](/licensees-and-businesses/page/betting-on-lotteries-and-lottery-themed-gaming-products)
* [Customers knowledge of who they are participating against
Greater transparency is required for customers to ensure they are aware of who they are participating against.](/licensees-and-businesses/page/customers-knowledge-of-who-they-are-participating-against)
* [**Guidance** In-play or in-running betting
In-play betting (or in-running or live betting as it is also known) is betting while the event is actually taking place.](/licensees-and-businesses/guide/in-play-or-in-running-betting)
* [Occasional Use Notices (OUNs)
Licensed gambling businesses can use Occassional Use Notices (OUNs) to provide betting facilities at sporting events such as point-to-point racecourses.](/licensees-and-businesses/page/occasional-use-notices-ouns)
* [Offering bets on eSports
Betting on electronic sports or eSports should be treated no differently as betting on any other live event. Includes position paper on virtual currencies, eSports and social casino gaming.](/licensees-and-businesses/page/offering-bets-on-esports)
* [**Guidance** Pool betting licensing arrangements
Guidance on pool betting licensing arrangements from 13 July 2018 and information on operating models.](/licensees-and-businesses/guide/pool-betting-licensing-arrangements)
* [Settling bets in accordance with published rules
Information for operators on how to ensure bets are being settled in accordance with our published rules.](/licensees-and-businesses/page/settling-bets-in-accordance-with-published-rules)
|
172 | Betting | Licences and fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | There are different types of licence that betting businesses may need to apply for, you may need more than of the following:
* [operating licence](/licensees-and-businesses/guide/operating-licences)
* [Personal Management Licence](/licensees-and-businesses/guide/personal-management-licence)
* [premises licence](/licensees-and-businesses/page/premises-licence)
* [Annex A for small-scale operators](/licensees-and-businesses/guide/annex-a-declaration)
We issue operating licences and personal licences; premises licences are issued by local licensing authorities.
### Types of operating licence
An operating licence allows you to provide gambling activities to customers in Great Britain.
* [**Guidance** Operating licences
An operating licence is required to provide most gambling facilities in Great Britain.](/licensees-and-businesses/guide/operating-licences)
### Licence activities
You can apply to us for a licence to provide betting in a premises (non-remote) or online (remote).
## Activities
### Fees
The fees you need to pay depend on what you are applying for, and what your anticipated gross gambling yield (GGY) is.
* [**Guidance** Fees you need to pay and when you should pay them
Information on the fees for each licence, when these will need to be paid, and the payment methods you can use.](/licensees-and-businesses/page/fees-you-need-to-pay-and-when)
* [**Guidance** Annual fees
Information and guidance about annual fees for operating licence holders.](/licensees-and-businesses/guide/annual-fees)
* [**Guidance** Paying fees
Find out how to pay fees to the Gambling Commission.](/licensees-and-businesses/page/paying-fees)
### Calculating your fees
Our online fees calculator can help you with understanding the amounts of your application, first annual and annual fees.
* [**Service** Operating licence fees calculator
Calculate application, first annual and annual fees for operating licences.](https://secure.gamblingcommission.gov.uk/publicfeecalc "Link opens in a new tab")
### Personal Management Licences
Personal Management Licences allow people to work in certain roles in a gambling business.
Some businesses do not require personal licences to be held. Instead, you need to submit an Annex A. These are required for businesses with three employees or less.
* [**Guidance** Personal Management Licence (PML) guide
Information on PMLs, including the specific roles that require one, the fees you will have to pay, and how you can apply.](/licensees-and-businesses/guide/personal-management-licence)
### Annex A
If your business qualifies as a [small-scale operator](/licensees-and-businesses/guide/small-scale-operator) , you can submit an Annex A instead of applying for a Personal Management Licence.
* [**Guidance** Annex A guide
Information about Annex As and when they are required.](/licensees-and-businesses/guide/annex-a-declaration)
### Premises licence
You will need a premises licence to provide betting to players in a non-remote setting. You will need to apply to the licensing authority the premises is located, to get a premises licence.
> You will need to apply for an operating licence, before you apply for any premises licences.
>
>
|
173 | Betting | Activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [All](#all)
* [Non-remote](#Non-remote)
* [Remote](#Remote)
## All activities
## Non-remote licence activities
## Remote licence activities
|
174 | Betting | All activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Non-remote betting intermediary licence
This licence allows you to bring two or more betting parties together so they can bet against each other, but you never have liability for their bets. An example of a non-remote betting intermediary is a tic-tac at a racecourse.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-betting-intermediary-operating-licence)
* [Non-remote general betting limited operating licence
This licence allows you to provide facilities for betting on tracks (for example, horse race courses and greyhound tracks) as an on-course bookmaker.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-limited-operating-licence)
* [Non-remote general betting standard operating licence
This licence allows you to provide betting facilities at betting shops and at tracks and or courses.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-standard-operating-licence)
* [Non-remote pool betting operating licence
This licence allows you to operate a pool betting business (if you intend to operate an online pool betting business, you will need the remote pool betting operating licence).
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-pool-betting-operating-licence)
* [Remote betting host real events licence
This licence will allow you to provide facilities for betting on real events (but not virtual events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-host-real-events-licence)
* [Remote betting host virtual events licence
This licence will allow you to provide facilities for betting on virtual events (but not real events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-host-virtual-events-licence)
* [Remote betting intermediary operating licence
This licence allows you to bring two or more betting parties together online in circumstances where you do not have liability for their bets. A remote betting intermediary is also commonly known as a betting exchange.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-operating-licence)
* [Remote betting intermediary trading rooms only licence
This licence allows you to run a trading room from a premises licensed by your local licensing authority (betting premises or track premises licence).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-trading-rooms-operating-licence)
* [Remote general betting limited licence
This licence allows you to provide facilities for betting only over the telephone or by email (in circumstances where you are manually processing the bets).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-limited-licence)
* [Remote general betting standard real events licence
This licence allows you to provide facilities for remote (online) gambling to consumers in Britain. It allows the provision of facilities for betting on real events (but not virtual events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-real-events-licence)
* [Remote general betting standard virtual events licence
This licence allows you to provide facilities for remote (online) gambling to consumers in Britain.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-virtual-events-licence)
* [Remote pool betting licence
This licence allows you to run a pool betting business online (or through other means of remote communication).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-pool-betting-licence)
|
175 | Betting | Non-remote licence activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Non-remote betting intermediary licence
This licence allows you to bring two or more betting parties together so they can bet against each other, but you never have liability for their bets. An example of a non-remote betting intermediary is a tic-tac at a racecourse.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-betting-intermediary-operating-licence)
* [Non-remote general betting limited operating licence
This licence allows you to provide facilities for betting on tracks (for example, horse race courses and greyhound tracks) as an on-course bookmaker.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-limited-operating-licence)
* [Non-remote general betting standard operating licence
This licence allows you to provide betting facilities at betting shops and at tracks and or courses.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-general-betting-standard-operating-licence)
* [Non-remote pool betting operating licence
This licence allows you to operate a pool betting business (if you intend to operate an online pool betting business, you will need the remote pool betting operating licence).
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-pool-betting-operating-licence)
|
176 | Betting | Remote licence activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | * [Remote betting host real events licence
This licence will allow you to provide facilities for betting on real events (but not virtual events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-host-real-events-licence)
* [Remote betting host virtual events licence
This licence will allow you to provide facilities for betting on virtual events (but not real events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-host-virtual-events-licence)
* [Remote betting intermediary operating licence
This licence allows you to bring two or more betting parties together online in circumstances where you do not have liability for their bets. A remote betting intermediary is also commonly known as a betting exchange.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-operating-licence)
* [Remote betting intermediary trading rooms only licence
This licence allows you to run a trading room from a premises licensed by your local licensing authority (betting premises or track premises licence).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-betting-intermediary-trading-rooms-operating-licence)
* [Remote general betting limited licence
This licence allows you to provide facilities for betting only over the telephone or by email (in circumstances where you are manually processing the bets).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-limited-licence)
* [Remote general betting standard real events licence
This licence allows you to provide facilities for remote (online) gambling to consumers in Britain. It allows the provision of facilities for betting on real events (but not virtual events) by means of remote communication (for example, a website).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-real-events-licence)
* [Remote general betting standard virtual events licence
This licence allows you to provide facilities for remote (online) gambling to consumers in Britain.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-general-betting-standard-virtual-events-licence)
* [Remote pool betting licence
This licence allows you to run a pool betting business online (or through other means of remote communication).
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-pool-betting-licence)
|
177 | Betting | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | Gambling in Great Britain and the Gambling Commission's duties and responsibilities are detailed in the Gambling Act 2005.
The following legislation and policies are also applicable to operating licence holders.
* [Gambling Act 2005
Gambling Act 2005 (link opens in new window)](https://www.legislation.gov.uk/ukpga/2005/19/contents "Link opens in a new tab")
### Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all operating and personal licence holders must follow.
* [**Guidance** Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all licensees must follow when running a gambling business or working in the industry.](/licensees-and-businesses/guide/lccp)
### Policies and guidance
The following guidance and policies are also relevant for all licensees.
* [**Policy** Licensing, compliance and enforcement under the Gambling Act 2005
The Commission-s approach to risk underpins its licensing, compliance and enforcement functions.](/policy/licensing-compliance-and-enforcement-under-the-gambling-act-2005)
* [**Policy** Statement of principles for licensing and regulation
The Commission's statement of principles for licensing and regulation.](/policy/statement-of-principles-for-licensing-and-regulation)
* [**Policy** Statement of principles for determining financial penalties
The Commission's statement of principles for determining financial penalties.](/policy/statement-of-principles-for-determining-financial-penalties)
* [**Guidance** Other policies, advice and guidance notes
We are gradually removing PDF's from our website. Find published advice notes and guidance in PDF's we've not yet converted.](/licensees-and-businesses/page/all-policies-advice-and-guidance-notes)
* [**Guidance** Anti-money laundering legislation
Anti-money laundering legislation and regulatory codes of practice operators must comply with.](/licensees-and-businesses/page/anti-money-laundering-legislation)
|
178 | Betting | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | You can apply online for a licence from us to provide betting activities.
A betting application can take up to x months to process depending on the complexity of your business.
> You will need to apply for an operating licence, before you apply for a premises licence from the local licensing authority.
>
>
### Information you'll need for your application
We will ask you to provide information about you and your business as part of your licence application.
* [**Guidance** What you need to send us when you apply for an operating licence
Find out which documents you will need when applying for an operating licence for your gambling business.](/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence)
### Apply online
You can use our online service to apply for an operating licence.
If you have not used the service before, you'll need an email address only you can access to be able to create an account.
> Make sure you include all the information we ask for when you submit your application. If your application is rejected because something is missing, we will not refund your application fee.
>
>
* [**Service** Apply for a licence to operate a gambling business
Use this service if you want to apply for a licence to run a gambling business.](https://secure.gamblingcommission.gov.uk/ApplicationHub/Account/Login "Link opens in a new tab")
### Assessing your application
### If your application is rejected
We will send you a letter explaining which documents are missing and you'll need to reapply online.
You must provide the missing documents, as well as the documents you included originally, and you will need to pay the application fee again.
* [**Guidance** How we assess operating licence applications
Find out what we consider when assessing an operating licence application.](/licensees-and-businesses/guide/page/how-we-assess-operating-licence-applications)
### Your licence
If we grant you a licence to run a gambling business, you will be able to download a copy of your licence from eServices.
You must make your licence available for inspection by request from Gambling Commission staff, licensing authority staff or other official bodies such as the police or fire service.
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
|
179 | Betting | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/betting | An important part of the Gambling Commission-s work is to ensure that licence holders are compliant. Compliance requires licence holders to understand and act in accordance with:
* the [Gambling Act 2005](https://www.legislation.gov.uk/ukpga/2005/19/contents)
* regulations (statutory instruments) made under the Gambling Act 2005
* the [Licence conditions and codes of practice (LCCP)](/licensees-and-businesses/lccp)
* any [technical standards](#technial-standards) that apply to operating licences.
Compliance activity is based on risk and the risk that each licensed activity poses to the Gambling Commission-s licensing objectives.
The three licensing objectives are:
* keeping crime out of gambling
* ensuring gambling is conducted fairly and openly
* protecting children and vulnerable people from being harmed or exploited by gambling.
### Compliance
Guidance and information for running a compliant gambling business. Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation.
* [**Hub** Compliance
How we do compliance assessments and important compliance information.](/licensees-and-businesses/compliance)
### What you need to tell us
You are required to tell us about certain things that happen in your business, these are dependent on the licences and activities you hold.
* [**Guidance** What you need to tell us when you hold an operating licence
This guidance summarises all of the types of data and information that you are required to tell us when you hold an operating licence.](/licensees-and-businesses/guide/what-you-need-to-tell-us-when-you-hold-an-operating-licence)
* [**Guidance** Key events for operators
These guides will inform you of the key events you must tell us about when you hold an operating licence.](/licensees-and-businesses/guide/key-events-for-operators)
* [**Guidance** Guidance to operators for age verification test purchasing (non-remote)
This guidance explains what data we need from you about age verification test purchasing when you hold a non-remote operating licence.](/guidance/guidance-to-operators-for-age-verification-test-purchasing-non-remote)
* [**Guidance** Regulatory returns guidance
Guidance for information collected in the Regulatory Returns service by licensing sector.](/guidance/regulatory-returns-guidance)
* [**Guidance** Assurance statements
This guidance explains our data and information requirements if you are required to send us an assurance statement.](/licensees-and-businesses/guide/assurance-statements)
* [**Guidance** Gaming machine and remote games information requirements
This guidance explains our data and information requirements for games test, games annual audit and security audit reports.](/licensees-and-businesses/guide/gaming-machine-and-remote-games-information-requirements)
### Public Register
We provide details of all businesses and individuals we licence on our [Public Register](/public-register) service.
When you are issued a licence, we will display the details of your licence on the register.
This includes:
* your head office address
* details of the activities you are licensed for and from when
* domain and trading names you've told us about, and
* details of any regulatory action that has been carried out.
* [**Service** Public Register of licensees, premises and regulatory actions
The register lets you search and download information about licensed businesses, individuals and premises. You can also find information about regulatory action we have taken against licensees.](/public-register "Link opens in a new tab")
### Display of licensed status
If you hold a remote licence, the gambling websites and apps you provide must show details about your licence and link to your public register licence information.
> This is a condition of your licence under [LCCP Condition 8 - Display of licensed status](/licensees-and-businesses/lccp/1/8) .
>
>
### Making changes to your licence
You can make most changes to your licence online, using eServices.
You can:
* add or remove licence activities
* change the activity fee category up or down
* add or remove management or key people in the business
* add or remove trading names
* add or remove domain names for websites where you provide gambling.
> Some of these [changes require you to pay a fee](/licensees-and-businesses/guide/make-changes-to-your-operating-licence) .
>
>
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
### Surrendering your licence
If you no longer need your licence, you can surrender it.
* [**Guidance** Surrender your operating licence
Find out how to surrender your operating licence partially or in full.](/licensees-and-businesses/page/surrender-your-operating-licence)
|
180 | Bingo | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | Information on bingo and details of when you need a licence to run a bingo game.
|
|
181 | Bingo | Licences and Fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Types of operating licence](#generic-types-of-operating-licence)
* [Licence activities](#bingo-licences-and-fees-licence-activities)
* [Fees](#generic-fees-you-need-to-pay)
* [Calculating your fees](#generic-calculating-your-fees)
* [Personal Management Licences](#generic-personal-management-licences)
* [Annex A](#generic-annex-a-declaration)
* [Premises licence](#bingo-licences-and-fees-premises)
|
182 | Bingo | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Licence Conditions and Codes of Practice (LCCP)](#generic-legislation-and-policies-lccp)
* [Policies and guidance](#generic-legislation-and-policies-policies-and-guidance)
* [Other guidance and information](#bingo-polices-and-guidance-other-guidance-and-information)
* [Equipment technical requirements](#bingo-and-casino-technical-standards-bingo-and-casino-equipment-technical)
|
183 | Bingo | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Information you'll need for your application](#bingo-apply-for-a-licence-information-youll-need-for-your-application)
* [Apply online](#generic-operating-licence-application)
* [Assessing your application](#generic-assessing-your-application)
* [Your licence](#generic-your-licence)
|
184 | Bingo | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Compliance](#generic-compliance)
* [What you need to tell us](#generic-what-you-need-to-tell-us-when-you-hold-a-licence)
* [Public Register](#generic-public-register)
* [Display of licensed status](#generic-display-of-licensed-status)
* [Making changes to your licence](#generic-making-changes-to-your-licence)
* [Surrendering your licence](#generic-surrendering-your-licence)
|
185 | Bingo | Overview | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | There is no legal definition of bingo under the [Gambling Act 2005 (opens in new tab)](http://www.legislation.gov.uk/ukpga/2005/19/contents) . However, we have worked with industry stakeholders to define three fundamental principles of bingo. These are:
* bingo must be played as an equal chance game.' Essentially, all players must have the same chance of winning
* bingo must involve a degree of participation'. For example, players marking their cards, or claiming to have won
* bingo games must have a clearly defined end point.' The end of the game should be clearly communicated to players.
Read more about [how bingo is defined](/licensees-and-businesses/guide/page/fundamental-principles-of-bingo#bingo-must-be-played-as-an-equal-chance-game) .
## When you need a licence
## When you may not need a licence
|
186 | Bingo | When you need a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | Generally, you **need a licence** from us to provide bingo to players for **commercial gain** in Great Britain.
You must have a licence if you want to run any kind of online or 'remote' bingo, such as using gambling websites and apps.
Your licence must cover the appropriate activity. If you are providing bingo from a premises, you'll also need a licence from the local licensing authority where the premises will be located.
|
187 | Bingo | When you may not need a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | There are some exceptions where you do not need a licence to run bingo, including [bingo for fundraising](/licensees-and-businesses/guide/page/bingo-for-fundraising) .
Read our guide on [how to run bingo legally](/licensees-and-businesses/guide/how-to-run-a-game-of-bingo) to find out the rules for the type of gaming you plan to run and whether you'll need a licence or permit.
|
188 | Bingo | Licences and Fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | There are different types of licences that bingo businesses may need to apply for.
You may need more than one of the following:
* [operating licence](/licensees-and-businesses/guide/operating-licences)
* [Personal Management Licence](/licensees-and-businesses/guide/personal-management-licence)
* [premises licence](/licensees-and-businesses/page/premises-licence)
* [Annex A for small-scale operators](/licensees-and-businesses/guide/annex-a-declaration) .
We issue operating licences and personal licences. Premises licences are issued by local licensing authorities.
You'll need an operating licence to provide bingo to players in bingo halls and remote bingo services where people pay to play.
* [**Guidance** How bingo is defined
The fundamental principles of bingo and how bingo is defined.](/licensees-and-businesses/guide/how-bingo-is-defined)
* [**Guidance** How to run bingo legally
Find out more about the different kinds of gaming and check whether or not you'll need a licence.](/licensees-and-businesses/guide/how-to-run-a-game-of-bingo)
### Types of operating licence
An operating licence allows you to provide gambling activities to customers in Great Britain.
* [**Guidance** Operating licences
An operating licence is required to provide most gambling facilities in Great Britain.](/licensees-and-businesses/guide/operating-licences)
### Licence activities
You can apply to us for a licence to provide bingo games in a premises (non-remote) or online (remote).
If you are hosting bingo games for other licensed operators to provide to players, you will need a game host licence.
## Activities
### Fees
The fees you need to pay depend on what you are applying for, and what your anticipated gross gambling yield (GGY) is.
* [**Guidance** Fees you need to pay and when you should pay them
Information on the fees for each licence, when these will need to be paid, and the payment methods you can use.](/licensees-and-businesses/page/fees-you-need-to-pay-and-when)
* [**Guidance** Annual fees
Information and guidance about annual fees for operating licence holders.](/licensees-and-businesses/guide/annual-fees)
* [**Guidance** Paying fees
Find out how to pay fees to the Gambling Commission.](/licensees-and-businesses/page/paying-fees)
### Calculating your fees
Our online fees calculator can help you with understanding the amounts of your application, first annual and annual fees.
* [**Service** Operating licence fees calculator
Calculate application, first annual and annual fees for operating licences.](https://secure.gamblingcommission.gov.uk/publicfeecalc "Link opens in a new tab")
### Personal Management Licences
Personal Management Licences allow people to work in certain roles in a gambling business.
Some businesses do not require personal licences to be held. Instead, you need to submit an Annex A. These are required for businesses with three employees or less.
* [**Guidance** Personal Management Licence (PML) guide
Information on PMLs, including the specific roles that require one, the fees you will have to pay, and how you can apply.](/licensees-and-businesses/guide/personal-management-licence)
### Annex A
If your business qualifies as a [small-scale operator](/licensees-and-businesses/guide/small-scale-operator) , you can submit an Annex A instead of applying for a Personal Management Licence.
* [**Guidance** Annex A guide
Information about Annex As and when they are required.](/licensees-and-businesses/guide/annex-a-declaration)
### Premises licence
You'll need a premises licence to provide bingo to players in a non-remote setting. For example, at a bingo hall.
You must apply to the licensing authority the premises is located in to get a premises licence.
> You'll need to apply for an operating licence **before** you apply for any premises licences.
>
>
* [**Guidance** Premises licence
Information on premises licences, which businesses require one, and what you need to do before applying.](/licensees-and-businesses/page/premises-licence)
### Information from other websites
We are not responsible for content on external websites. These links will open in a new tab.
[Find your local council on GOV.UK](https://www.gov.uk/find-local-council "Link opens in a new tab") |
189 | Bingo | Activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [All](#all)
* [Non-remote](#Non-remote)
* [Remote](#Remote)
## All activities
## Non-remote licence activities
## Remote licence activities
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190 | Bingo | All activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Non-remote bingo operating licence
This licence allows you to provide facilities for playing bingo games at licensed bingo premises, or in clubs and premises with alcohol licences, and where the bingo games are played on the same site.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-bingo)
* [Remote bingo operating licence
This activity allows you to provide bingo games to customers via a website, apps, mobile, interactive TV or radio.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-bingo)
* [Remote bingo game host operating licence
This activity allows you to provide remote bingo under specific circumstances.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-bingo-game-host-operating-licence)
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191 | Bingo | Non-remote licence activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Non-remote bingo operating licence
This licence allows you to provide facilities for playing bingo games at licensed bingo premises, or in clubs and premises with alcohol licences, and where the bingo games are played on the same site.
Further details and fees](/licensees-and-businesses/licences-and-fees/non-remote-bingo)
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192 | Bingo | Remote licence activities | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | * [Remote bingo operating licence
This activity allows you to provide bingo games to customers via a website, apps, mobile, interactive TV or radio.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-bingo)
* [Remote bingo game host operating licence
This activity allows you to provide remote bingo under specific circumstances.
Further details and fees](/licensees-and-businesses/licences-and-fees/remote-bingo-game-host-operating-licence)
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193 | Bingo | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | Gambling in Great Britain and the Gambling Commission's duties and responsibilities are detailed in the Gambling Act 2005.
The following legislation and policies are also applicable to operating licence holders.
* [Gambling Act 2005
Gambling Act 2005 (link opens in new window)](https://www.legislation.gov.uk/ukpga/2005/19/contents "Link opens in a new tab")
### Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all operating and personal licence holders must follow.
* [**Guidance** Licence Conditions and Codes of Practice (LCCP)
The LCCP outlines the requirements that all licensees must follow when running a gambling business or working in the industry.](/licensees-and-businesses/guide/lccp)
### Policies and guidance
The following guidance and policies are also relevant for all licensees.
* [**Policy** Licensing, compliance and enforcement under the Gambling Act 2005
The Commission-s approach to risk underpins its licensing, compliance and enforcement functions.](/policy/licensing-compliance-and-enforcement-under-the-gambling-act-2005)
* [**Policy** Statement of principles for licensing and regulation
The Commission's statement of principles for licensing and regulation.](/policy/statement-of-principles-for-licensing-and-regulation)
* [**Policy** Statement of principles for determining financial penalties
The Commission's statement of principles for determining financial penalties.](/policy/statement-of-principles-for-determining-financial-penalties)
* [**Guidance** Other policies, advice and guidance notes
We are gradually removing PDF's from our website. Find published advice notes and guidance in PDF's we've not yet converted.](/licensees-and-businesses/page/all-policies-advice-and-guidance-notes)
* [**Guidance** Anti-money laundering legislation
Anti-money laundering legislation and regulatory codes of practice operators must comply with.](/licensees-and-businesses/page/anti-money-laundering-legislation)
### Other guidance and information
Bingo-specific guidance and information.
* [**Guidance** Bingo and casino technical requirements
The technical requirements that regulate bingo and casino equipment.](/licensees-and-businesses/page/bingo-and-casino-technical-requirements)
* [**Guidance** Age restrictions in bingo premises
Guidance and information regarding the age restrictions in bingo premises.](/licensees-and-businesses/page/age-restrictions-in-bingo-premises)
### Equipment technical requirements
These technical requirements will regulate bingo and casino equipment in two different situations:
* equipment that is used on premises in Great Britain to provide casino games, and
* bingo games to the public and equipment used to provide such games in gambling premises by means of a remote communication system, where the provider is regulated by the Act.
These Requirements cover a variety of equipment including a 'live' roulette wheel and bingo tickets. They do not cover gaming machines.
* [**Standards** Bingo and casino technical requirements
Bingo and casino technical requirements under section 85 and section 89 of the Gambling Act 2005.](/standards/bingo-and-casino-technical-requirements)
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194 | Bingo | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | You can apply online for a licence from us to provide bingo activities.
A bingo application can take up to 6 months to process depending on the complexity of your business.
> You will need to apply for an operating licence, before you apply for a premises licence from the local licensing authority.
>
>
### Information you'll need for your application
We will ask you to provide information about you and your business as part of your licence application.
For bingo licence applications, this includes:
* ownership and management structure diagrams
* copies of your policies and procedures in relation to your obligations under the Licence Conditions and Codes of Practice (LCCP)
* customer terms and conditions
* rules of play
* bank statements, audited accounts, annual returns and proof of source of funds
* technical diagrams, software supply methods and infrastructure diagrams for remote operating applications
* details of shareholders.
You will be able to upload electronic copies of documents as part of your application.
> Unless we ask you to, do not send documents to us in the post.
>
>
* [**Guidance** What you need to send us when you apply for an operating licence
Find out which documents you will need when applying for an operating licence for your gambling business.](/licensees-and-businesses/guide/what-you-need-to-send-us-when-you-apply-for-an-operating-licence)
### Apply online
You can use our online service to apply for an operating licence.
If you have not used the service before, you'll need an email address only you can access to be able to create an account.
> Make sure you include all the information we ask for when you submit your application. If your application is rejected because something is missing, we will not refund your application fee.
>
>
* [**Service** Apply for a licence to operate a gambling business
Use this service if you want to apply for a licence to run a gambling business.](https://secure.gamblingcommission.gov.uk/ApplicationHub/Account/Login "Link opens in a new tab")
### Assessing your application
### If your application is rejected
We will send you a letter explaining which documents are missing and you'll need to reapply online.
You must provide the missing documents, as well as the documents you included originally, and you will need to pay the application fee again.
* [**Guidance** How we assess operating licence applications
Find out what we consider when assessing an operating licence application.](/licensees-and-businesses/guide/page/how-we-assess-operating-licence-applications)
### Your licence
If we grant you a licence to run a gambling business, you will be able to download a copy of your licence from eServices.
You must make your licence available for inspection by request from Gambling Commission staff, licensing authority staff or other official bodies such as the police or fire service.
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
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195 | Bingo | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/bingo | An important part of the Gambling Commission-s work is to ensure that licence holders are compliant.
To be compliant as a licence holder, you must understand and act in accordance with:
* the [Gambling Act 2005](https://www.legislation.gov.uk/ukpga/2005/19/contents)
* regulations (statutory instruments) made under the Gambling Act 2005
* the [Licence Conditions and Codes of Practice (LCCP)](/licensees-and-businesses/lccp)
* any [technical standards](#bingo-and-casino-technical-standards-bingo-and-casino-equipment-technical) that apply to operating licences.
Compliance activity is based on risk and the risk that each licensed activity poses to the Gambling Commission-s licensing objectives.
The three licensing objectives are:
* keeping crime out of gambling
* ensuring gambling is conducted fairly and openly
* protecting children and vulnerable people from being harmed or exploited by gambling.
### Compliance
Guidance and information for running a compliant gambling business. Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation.
* [**Hub** Compliance
How we do compliance assessments and important compliance information.](/licensees-and-businesses/compliance)
### What you need to tell us
You are required to tell us about certain things that happen in your business, these are dependent on the licences and activities you hold.
* [**Guidance** What you need to tell us when you hold an operating licence
This guidance summarises all of the types of data and information that you are required to tell us when you hold an operating licence.](/licensees-and-businesses/guide/what-you-need-to-tell-us-when-you-hold-an-operating-licence)
* [**Guidance** Key events for operators
These guides will inform you of the key events you must tell us about when you hold an operating licence.](/licensees-and-businesses/guide/key-events-for-operators)
* [**Guidance** Guidance to operators for age verification test purchasing (non-remote)
This guidance explains what data we need from you about age verification test purchasing when you hold a non-remote operating licence.](/guidance/guidance-to-operators-for-age-verification-test-purchasing-non-remote)
* [**Guidance** Regulatory returns guidance
Guidance for information collected in the Regulatory Returns service by licensing sector.](/guidance/regulatory-returns-guidance)
* [**Guidance** Assurance statements
This guidance explains our data and information requirements if you are required to send us an assurance statement.](/licensees-and-businesses/guide/assurance-statements)
* [**Guidance** Gaming machine and remote games information requirements
This guidance explains our data and information requirements for games test, games annual audit and security audit reports.](/licensees-and-businesses/guide/gaming-machine-and-remote-games-information-requirements)
### Public Register
We provide details of all businesses and individuals we licence on our [Public Register](/public-register) service.
When you are issued a licence, we will display the details of your licence on the register.
This includes:
* your head office address
* details of the activities you are licensed for and from when
* domain and trading names you've told us about, and
* details of any regulatory action that has been carried out.
* [**Service** Public Register of licensees, premises and regulatory actions
The register lets you search and download information about licensed businesses, individuals and premises. You can also find information about regulatory action we have taken against licensees.](/public-register "Link opens in a new tab")
### Display of licensed status
If you hold a remote licence, the gambling websites and apps you provide must show details about your licence and link to your public register licence information.
> This is a condition of your licence under [LCCP Condition 8 - Display of licensed status](/licensees-and-businesses/lccp/1/8) .
>
>
### Making changes to your licence
You can make most changes to your licence online, using eServices.
You can:
* add or remove licence activities
* change the activity fee category up or down
* add or remove management or key people in the business
* add or remove trading names
* add or remove domain names for websites where you provide gambling.
> Some of these [changes require you to pay a fee](/licensees-and-businesses/guide/make-changes-to-your-operating-licence) .
>
>
* [**Service** eServices for operating licence holders
eServices allows operating licence holders to make changes to their licence, submit regulatory returns and other notifications to the Gambling Commission.](https://secure.gamblingcommission.gov.uk/EServices/Account/Login?ReturnUrl=%2feservices "Link opens in a new tab")
### Surrendering your licence
If you no longer need your licence, you can surrender it.
* [**Guidance** Surrender your operating licence
Find out how to surrender your operating licence partially or in full.](/licensees-and-businesses/page/surrender-your-operating-licence)
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196 | Casino | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/casino | Information for casinos under the 1968 and 2005 Acts.
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197 | Casino | Licences and fees | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/casino | * [Types of operating licence](#generic-types-of-operating-licence)
* [Licence activities](#casino-licences-and-fees-licence-activities)
* [Fees](#generic-fees-you-need-to-pay)
* [Economic Crime Levy](#casino-the-economic-crime-levy)
* [Calculating your fees](#generic-calculating-your-fees)
* [Personal Management Licences](#generic-personal-management-licences)
* [Premises licence](#casino-licences-and-fees-premises)
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198 | Casino | Legislation and Policies | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/casino | * [Licence Conditions and Codes of Practice (LCCP)](#generic-legislation-and-policies-lccp)
* [Policies and guidance](#generic-legislation-and-policies-policies-and-guidance)
* [Casino games](#casino-legislation-and-policies-policies-and-guidance)
* [Equipment technical requirements](#bingo-and-casino-technical-standards-bingo-and-casino-equipment-technical)
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199 | Casino | Getting a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/casino | * [Information you-ll need for your application](#casino-getting-a-licence-information-youll-need-for-your-application)
* [Apply online](#generic-operating-licence-application)
* [Assessing your application](#generic-assessing-your-application)
* [Your licence](#generic-your-licence)
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200 | Casino | When you hold a licence | https://www.gamblingcommission.gov.uk/licensees-and-businesses/sectors/sector/casino | * [Compliance](#generic-compliance)
* [What you need to tell us](#generic-what-you-need-to-tell-us-when-you-hold-a-licence)
* [Public Register](#generic-public-register)
* [Display of licensed status](#generic-display-of-licensed-status)
* [Making changes to your licence](#generic-making-changes-to-your-licence)
* [Surrendering your licence](#generic-surrendering-your-licence)
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