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#IABC Style Guide Revised 15 April 2019 The purpose of this guide is to increase the consistency of writing style in IABC publications and communications. It is based largely on ​The Associated Press Stylebook and Libel Manual,​ but differs on some topics. In cases where Associated Press style conflicts with IABC style, please follow IABC style. Where no entry occurs in this style guide, refer to Associated Press style. For spelling, consult ​Merriam Webster’s Collegiate Dictionary​. Other preferred reference works include ​The Chicago Manual of Style​, ​The Gregg Reference Manual​ and ​Words Into Type. IABC encourages all IABC staff members, IABC volunteers and contributing writers to consult this style guide before submitting final copy. For information on contributing articles to IABC’s digital magazine, ​Communication World, p ​ lease contact the IABC content division at +1 415.544.4700 or cwmagazine@iabc.com. Source: IABC Style Guide, revised 15 April 2019
# abbreviations In most cases, spell out the word or words on first reference, followed by the abbreviation in parentheses: ​Canadian Broadcasting Corporation (CBC)​. Thereafter, use just the abbreviation. Some common abbreviations do not need to be spelled out on first reference: ​TV, PR, WWW, CEO,​ etc. See ​addresses, Canadian provinces, CEOs, D.C., electronic mail/email, IABC, Mexican states, PR, PRSA, state/province/county/country names, TV, U.S. states, VNRs ​and ​World Wide Web.​ Spell out governmental services and agencies on first reference, followed by the abbreviation in parentheses: ​Internal Revenue Service (IRS), Federal Bureau of Investigation (FBI), Central Intelligence Agency (CIA)​, etc. Source: IABC Style Guide, revised 15 April 2019
# ABC ABC ​is the abbreviation for ​Accredited Business Communicator​, IABC’s professional designation. [Note: The accreditation program closed in 2013.] See ​accreditation​. Source: IABC Style Guide, revised 15 April 2019
# academic courses and departments Capitalize the names of specific academic course titles: ​He teaches Professional Communication Competencies in a Changing Environment at Towson University.​ Lowercase the names of subjects or areas of study, unless the name contains a proper noun or adjective: ​She teaches public relations and English literature. IABC Style Guide • Revised 15 April 2019 • Page 1 of 32 Capitalize the formal names of academic departments; otherwise, lowercase unless the name contains a proper noun or adjective: ​the Columbia University Department of Anthropology; the anthropology department; the English department Source: IABC Style Guide, revised 15 April 2019
# academic degrees Use ​bachelor’s degree i​nstead of ​B.A.​ or ​B.S. ​and ​master’s degree ​in place of M.A. One receives ​a ​master’s and ​an MBA. See ​MBA, Ph.D. and ​doctor/M.D. Source: IABC Style Guide, revised 15 April 2019
# Academy See ​IABC Academy Source: IABC Style Guide, revised 15 April 2019
# accreditation Use a comma and the appropriate acronym after the first reference to people who have been accredited by IABC (​ABC​), Public Relations Society of America (​APR​) and the American Society of Association Executives (​CAE)​ : ​Elaine Chavez, ABC, director of employee communication. Lowercase in references to the IABC accreditation program, which was closed in 2013: ​The last accreditation exam was scheduled to take place at the World Conference. See also ​certification.​ Source: IABC Style Guide, revised 15 April 2019
# accreditation committee Lowercase, as with ​executive board and all IABC committee names. The committee was dissolved in 2013. See ​Global Communication Certification Council. Source: IABC Style Guide, revised 15 April 2019
# accreditation council Use ​accreditation committee.​ Source: IABC Style Guide, revised 15 April 2019
# addresses Use the abbreviations ​Ave., Blvd. ​and ​St. ​only when preceded by a number: ​He lived at 1820 Pennsylvania Ave. ​Otherwise spell out: ​He lived on Pennsylvania Avenue. Always spell out ​Alley, Circle, Court, Drive, Lane, Road ​and ​Terrace. Use figures for an address number: ​547 Willow Terrace. Spell out First through Ninth as street names; use numerals with ​st, nd, rd or ​th for 10th and above: ​8 Second St., 300 37th St. Abbreviate compass points that indicate directional ends of a street or quadrants of a city in a numbered address: ​349 Main St., N.W.; 260 E. 42nd St. ​Do not abbreviate if the number is omitted: ​East 42nd Street. IABC Style Guide • Revised 15 April 2019 • Page 2 of 32 When listing a city and state in text, spell out the name of the state. When listing a mailing address, use postal service abbreviations for states/provinces. See Canadian provinces, state/province/county/country names, ​and ​U.S. states. In a mailing address, do not use a comma between the postal code and the country: ​Send photos for possible use in this column to The Douglis Visual Workshops, 2505 E. Carol Ave., Phoenix, AZ 85028 USA. Source: IABC Style Guide, revised 15 April 2019
# adverbs Where possible, place adverbs before the verbs they modify: Yes: ​You already have seen her. ​No: ​You have already seen her. Source: IABC Style Guide, revised 15 April 2019
# adviser Not ​advisor.​ Source: IABC Style Guide, revised 15 April 2019
# affect, effect Even though either word can be used as a noun or a verb, it is preferable that ​affect ​be used as a verb and ​effect ​as a noun. The effect of the weather will affect the travel schedule. ​Occasionally, one can use ​affect as a verb, such as ​affect an accent ​(to put on a false show). ​Effect, ​as a verb, means to bring about or execute: ​The measures have been designed to effect savings.... But using ​affect​ in the sentence could just as easily imply that the measures may reduce savings that have already been realized: ​These measures may affect savings...." ​Therefore, ​affect ​is best used as a ​verb and ​effect ​is best used as a ​noun. Source: IABC Style Guide, revised 15 April 2019
# African American Capitalize the first letter of each word. Hyphenate when using as a compound modifier: ​the African-American experience. Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. Identify by race or ethnic origin only when relevant. See ​Black and ​racial/ethnic/cultural references. Source: IABC Style Guide, revised 15 April 2019
# a.m. To refer to the hours of midnight to noon, use lowercase letters with periods. Do not precede with a comma: ​8:15 a.m. See ​time. Source: IABC Style Guide, revised 15 April 2019
# America Avoid the use of the word ​America i​ n reference to the United States. Specify whether you are referring to ​North America, South America ​or both. America and the United States are not synonymous; the U.S. is part of North America. IABC Style Guide • Revised 15 April 2019 • Page 3 of 32 Source: IABC Style Guide, revised 15 April 2019
# American As an adjective, avoid the use of the word ​American; i​t is too vague. Instead, specify the part of the Americas to which you are referring: ​It was a U.S. trait. The consultant worked with some of the biggest corporations in North America. As a noun, ​American r​efers to a citizen of the U.S. Source: IABC Style Guide, revised 15 April 2019
# annual conference See ​World Conference. Source: IABC Style Guide, revised 15 April 2019
# apostrophes See ​plurals ​and ​possessive forms. Source: IABC Style Guide, revised 15 April 2019
# APR See ​accreditation. Source: IABC Style Guide, revised 15 April 2019
# area codes See ​telephone numbers. Source: IABC Style Guide, revised 15 April 2019
# Asian/Asian American Capitalize. Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. Identify by race or ethnic origin only when relevant. See ​racial/ethnic/cultural references.​ Source: IABC Style Guide, revised 15 April 2019
# attendees Not ​attenders​. Source: IABC Style Guide, revised 15 April 2019
# audiovisual One word as a noun or adjective. Source: IABC Style Guide, revised 15 April 2019
# awards committee Not​ Gold Quill Awards committee​ (per change to committee name in 2015) Source: IABC Style Guide, revised 15 April 2019
# best-seller Per AP’s update of 29 March 2005, hyphenate in all uses. IABC Style Guide • Revised 15 April 2019 • Page 4 of 32 Source: IABC Style Guide, revised 15 April 2019
# black Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. Identify by race or ethnic origin only when relevant. See ​African American ​and r​ acial/ethnic/cultural references. Acceptable as an adjective only. Source: IABC Style Guide, revised 15 April 2019
# blogs Capitalize the names of blogs: ​On her blog Fusion View, author Yang-Mai Ooi included a “Getting Publishing” series that may be turned into a book. Source: IABC Style Guide, revised 15 April 2019
# boardroom One word. Source: IABC Style Guide, revised 15 April 2019
# bullets (adapted from ​The Gregg Reference Manual) ● Bullet points should be parallel in grammatical structure. ● Use a colon after all introductory expressions to list items that are placed on separate lines, regardless of whether those expressions are complete sentences. ● Use periods after bulleted or numbered items if the items are complete sentences or if the phrases complete the introductory sentence. Example of bulleted items that are complete sentences: The survey results were gratifying: ● More than 90 percent of respondents agreed that the strategy was clearly presented. ● Confidence in the leadership team received a mean score of 3.63. Example of bulleted items that complete the introductory sentence: To help managers and supervisors in this important role, highly effective companies: ● Provide training that improves managers’ communication skills. ● Package information for easy delivery. ● Involve managers early in the communication process to give them time to absorb the material before disseminating it. ● Reward managers for being effective and attentive communicators. Do not use periods with bulleted/numbered items when the introductory statement is grammatically complete. ​Example: The research shows that the companies with top scores in employee communication have discovered six “secrets” that enable them to achieve communication excellence: ● Focusing on the customer ● Engaging employees in the business ● Improving managerial communication IABC Style Guide • Revised 15 April 2019 • Page 5 of 32 Source: IABC Style Guide, revised 15 April 2019
# Managing change effectively Measuring the performance of communication programs Establishing a strong employer brand Source: IABC Style Guide, revised 15 April 2019
# CAE See ​accreditation. call for entries, call for nominations Lowercase, except in headlines. Source: IABC Style Guide, revised 15 April 2019
# Canadian provinces and territories When referring to Canadian provinces or territories in text, spell out the names. In mailing addresses, follow Canadian postal service style: AB (Alberta) BC (British Columbia) MB (Manitoba) NB (New Brunswick) NL (Newfoundland and Labrador) NS (Nova Scotia) NT (Northwest Territories) NU (Nunavut) ON (Ontario) PE (Prince Edward Island) QC (Quebec) SK (Saskatchewan) YT (Yukon) Example of Canadian mailing address: Canada Post Returns 960-2 Walker Road Windsor, ON N9A 6J3 Canada Source: IABC Style Guide, revised 15 April 2019
# Career Road Map Capitalize when referring to IABC’s set of standards for mastering particular areas of expertise in a communication career. IABC Style Guide • Revised 15 April 2019 • Page 6 of 32 Source: IABC Style Guide, revised 15 April 2019
# certification Use a comma and the appropriate acronym after the first reference to people who have been certified by IABC (​CMP)​ , Public Relations Society of America (​APR​) and the American Society of Association Executives (​CAE​): ​Brad Whitworth, CMP, director of employee communication. Lowercase in references to the IABC/GCCC certification program: ​The next certification exam is scheduled to take place at the World Conference. See Communication Management Professional and Strategic Communication Management Professional. Source: IABC Style Guide, revised 15 April 2019
# Certification Council See ​Global Communication Certification Council.​ Source: IABC Style Guide, revised 15 April 2019
# cellphone One word, per AP guidelines. Source: IABC Style Guide, revised 15 April 2019
# Central American See ​Latino/Latina. Source: IABC Style Guide, revised 15 April 2019
# century Lowercase: ​21st century. Source: IABC Style Guide, revised 15 April 2019
# CEO CEO ​is acceptable in all references. Uppercase all letters. Do not use periods or spaces between letters. Source: IABC Style Guide, revised 15 April 2019
# chair, chairman, chairperson, chairwoman Within IABC, the title ​chair​ is acceptable for ​chairman: The magazine featured an interview with incoming IABC Chair Ginger Homan. Always use ​chair​ when referring to IABC’s Chair’s Award (per change in 2017). Source: IABC Style Guide, revised 15 April 2019
# cities When referring to most cities in North America (Canada, Mexico and the U.S.) in text, follow the city name with a comma and the state or province, but not the name of the country: ​Seattle, Washington; Regina, Saskatchewan; Guanajuato, Guanajuato. IABC Style Guide • Revised 15 April 2019 • Page 7 of 32 On first reference to most cities outside of North America, follow with a comma and the name of the nation, but not the state or province: ​Lima, Peru. The location of some cities is well enough known to an international readership that the name of the city can stand alone without reference to state, province or country: Source: IABC Style Guide, revised 15 April 2019
# U.S. cities: Atlanta Boston Chicago Los Angeles Miami New York City San Francisco Seattle Washington, D.C. Other cities: Amsterdam Baghdad Bangkok Beijing Beirut Berlin Bogota Brussels Buenos Aires Cairo Copenhagen Djibouti Dubai Dublin Frankfurt Geneva Gibraltar Guatemala City Hamburg Havana Helsinki Hong Kong Islamabad Istanbul Jerusalem IABC Style Guide • Revised 15 April 2019 • Page 8 of 32 Johannesburg Kabul Kuwait City London Luxembourg Macau Madrid Mexico City Milan Monaco Montréal Moscow Munich New Delhi Oslo Ottawa Panama City Paris Prague Québec City Rio de Janeiro Rome San Marino Sao Paulo Shanghai Singapore Stockholm Sydney Tokyo Toronto Vatican City Vienna Zurich Use state/country designations for lesser-known cities which have the same names as internationally recognized cities: ​Paris, Texas; London, Ontario See ​New York City. Source: IABC Style Guide, revised 15 April 2019
# CMP CMP ​is the abbreviation for ​Communication Management Professional​, IABC’s professional generalist/specialist-level certification. See ​certification​. IABC Style Guide • Revised 15 April 2019 • Page 9 of 32 coFollow AP guidelines, specifically: Retain the hyphen when forming nouns, adjectives and verbs that indicate occupation or status: ​co-author, co-chairman, co-pilot See AP for​ a complete list, as well as examples of “co” words that are closed (e.g., ​coed, cooperate)​ Code of Ethics Capitalized when referring to IABC’s Code of Ethics. Source: IABC Style Guide, revised 15 April 2019
# colons Capitalize the first word of complete sentences following colons: ​The truth of the matter was: All the programs were outdated. Lowercase the first word of incomplete sentences following colons: ​He ordered the following: a laser printer, a modem and a keyboard. In headlines and subheads, always capitalize the first word after a colon: ​2013 Gold Quill Awards: Call for entries Use one space between a colon and the text that follows it. Source: IABC Style Guide, revised 15 April 2019
# commas in a series Do not use a comma before the last conjunction in a series, unless it is needed for clarity: ​He received manuscripts from Thompson, Laney, Wilson and Maize. ​Or: ​I had juice, toast, and a spinach and mushroom omelet for breakfast. Source: IABC Style Guide, revised 15 April 2019
# committees Lowercase the title of IABC committees: ​ethics committee. Source: IABC Style Guide, revised 15 April 2019
# communication When referring to the process of communicating, use the singular form: ​He studied communication in college. She was a communication expert. Use the plural ​communications ​only when you are referring to more than one message being delivered (​She received several communications from her client.)​ or when referring to communications systems or hardware (​They installed a new communications system.)​ . Public relations and ​communication ​are not synonymous. ​Communication ​is the broader term. ​Public relations ​is a form of communication. Source: IABC Style Guide, revised 15 April 2019
# company names For company and organization names, follow AP style, specifically: ● Follow the spelling and capitalization preferred by the company: ​eBay; iMac. ● Abbreviate ​Corp.​ and ​Co.​ at the end of a name: ​Gulf Oil Corp.; Ford Motor Co. But, spell out ​Corporation​ and ​Company​ if they appear elsewhere in the name: Corporation for Public Broadcasting; Aluminum Company of America. IABC Style Guide • Revised 15 April 2019 • Page 10 of 32 Abbreviate ​Inc. and​ Ltd. Do not use a comma before ​Inc.,​ ​Ltd., or​ LLC. Source: IABC Style Guide, revised 15 April 2019
# composition titles Italics and quotation marks ● Use italics for titles of complete works that are published as separate items—for example, books, pamphlets, long poems, magazines and newspapers. Also italicize titles of movies, plays, musicals, operas, television and radio series, long musical pieces, paintings, and works of sculpture. ● Use quotation marks around titles that represent only part of a complete published work—for example, the titles of chapters, lessons, topics, sections and parts within a book; the titles of articles and feature columns in newspapers and magazines; and the titles of essays, short poems, lectures, sermons and conference themes. ● Use no quotation marks or italics for reference works or sacred works: ​Oxford American Dictionary, the Bible, the Koran. ● Use no quotation marks or italics for titles of studies. (e.g., ​Towers Watson’s Change and Communication ROI Study​) Capitalization ● For magazines, periodicals, books, movies, plays, poems, programs, songs, works of art, etc., capitalize the first word and all succeeding words except articles and short (four or fewer letters) conjunctions or prepositions. Do not capitalize ​to​ when it is part of an infinitive. Do not capitalize the word ​magazine unless it is part of the publication’s title. ● For hyphenated words in titles, follow the rules above: ​What’s So Great About ● For references to articles within ​CW,​ follow the same capitalization guidelines Face-to-Face Communication?n ​ oted above, even if the headline of the article is downstyle for design purposes. Punctuation ● Periods and commas always go inside quotation marks. ● Dashes, semicolons, question marks and exclamation marks go inside quotation marks when they are part of the quoted material: ​He just finished reading “Will Your Company Survive?” ● Dashes, semicolons, question marks and exclamation marks go outside quotation marks when they are not part of the quoted material: ​Do you think he would also enjoy “My Company: Right or Wrong”? Source: IABC Style Guide, revised 15 April 2019
# conference See ​World Conference. IABC Style Guide • Revised 15 April 2019 • Page 11 of 32 Source: IABC Style Guide, revised 15 April 2019
# currency When referring to U.S. dollars, precede each reference with US: ​The cost was US$40. When referring to Canadian dollars, precede each reference with CDN: ​The cost was CDN$40. Indicate other countries as appropriate by country name and currency symbol (when possible): ​AUS$, British £. Source: IABC Style Guide, revised 15 April 2019
# CW Radio Referring to the companion podcast to ​CW​ magazine. Do not italicize CW. Source: IABC Style Guide, revised 15 April 2019
# cyberspace One word. Source: IABC Style Guide, revised 15 April 2019
# dates Spell out dates, in this order: day, month, year. Example: 22 ​September 1959.​ Do not use numerals: 22​/09/59. ​[EXCEPTION: Any references to September 11, 2001, including ​September 11, 2001​;​ September 11​; and ​9/11​.] When listing a time duration, e.g., 30 November through 2 December, use an en-dash (no spaces) in all cases where a numeral is touching the dash: ​30 November–2 December.​ Between two months, use an en-dash with a space on either side: ​November – December. See ​decades, months, seasons and ​years. Do not use a comma when naming a month and year. Example:​ research undertaken in June 2003 Source: IABC Style Guide, revised 15 April 2019
# D.C. See ​Washington, D.C. Source: IABC Style Guide, revised 15 April 2019
# decades Do not spell out decades; use numbers, even when beginning a sentence: 1990s, 1840s On first reference to decades, it is preferable to use four digits so it is clear to which century you are referring: Yes: ​1990s No: ’​90s When using the contracted form, put the left-curving apostrophe before the first numeral. Do not put an apostrophe before the s unless you are using the word as a possessive. Yes: ​He longed for a return of the ’60s. ​No: ​He longed for a return of the 60’s. Source: IABC Style Guide, revised 15 April 2019
# decision maker Two words, no hyphen. Also: ​decision making.​ IABC Style Guide • Revised 15 April 2019 • Page 12 of 32 Source: IABC Style Guide, revised 15 April 2019
# decks Do not use periods with decks, even if there is more than one sentence in the deck: Head: Giving the CEO message a makeover Deck: People stopped reading your publication’s “letter from the CEO” ages ago. Don’t kill the column—make it better Source: IABC Style Guide, revised 15 April 2019
# department names See ​formal titles. Source: IABC Style Guide, revised 15 April 2019
# directions Capitalize ​East, West, North, South, Midwest, ​etc. when they refer to locations: The Far East is experiencing an economic rebirth​. Remember that you are writing for an international readership. Be careful to avoid terms that might not be understandable to an international readership: ​The South will rise again. Lowercase ​east, west, north, south,​ etc. when they are used as directions: ​He headed south to avoid the economic depression. Source: IABC Style Guide, revised 15 April 2019
# District of Columbia See ​Washington, D.C. Source: IABC Style Guide, revised 15 April 2019
# doctor, M.D. Do not use the abbreviation ​Dr. ​before the name of a physician. Instead, follow the name with a comma and the abbreviation ​M.D.:​ ​Luzviminda Balagtas, M.D. Spell out if not used as a title: ​The doctor told the CEO his cholesterol was high. See ​Ph.D. Source: IABC Style Guide, revised 15 April 2019
# dollars See ​currency. Source: IABC Style Guide, revised 15 April 2019
# dos and don’ts due in, due to Do not use ​due to​, when you mean ​because of ​or ​scheduled to.​ Use ​due only in reference to something that is owed. Yes: ​Forty dollars is due on his account.​ No: ​The meeting was canceled due to inclement weather. ​Yes: ​The meeting was canceled because of inclement weather. No: The plane was due in at dusk. Yes: ​The plane was scheduled to arrive at dusk. Source: IABC Style Guide, revised 15 April 2019
# early-bird • When used as an adjective, such as in reference to deadlines or specials, it should be hyphenated: ​early-bird deadline​. IABC Style Guide • Revised 15 April 2019 • Page 13 of 32 Source: IABC Style Guide, revised 15 April 2019
# e.g. • Used in lieu of ​for example.​ Always insert a comma immediately afterwards: ​large internet corporations (e.g., Google, Amazon.com, Yahoo!) Source: IABC Style Guide, revised 15 April 2019
# email • Email is acceptable in all references. Lowercase the ​e​. • See ​email addresses. Source: IABC Style Guide, revised 15 April 2019
# ellipses Use three periods (with no spaces between them or the words they separate) to indicate missing text: ​and then...the rest was history. W ​ hen using an ellipsis at the end of a sentence, place a period at the end of the sentence, and then an ellipsis, followed by a space: ​I lack the required motivation…. One day… Source: IABC Style Guide, revised 15 April 2019
# email addresses Try to avoid breaking web addresses over a line. When that can’t be avoided, break the address before a punctuation mark: Send your letters to cwmagazine @iabc.com Source: IABC Style Guide, revised 15 April 2019
# e-newsletter ● See ​web addresses. Source: IABC Style Guide, revised 15 April 2019
# ethics Follow with a singular verb when referring to ethics as a field of study: ​Ethics is the topic of the day. Follow with a plural verb when referring to a set of principles: ​His ethics are questionable. Excellence in Communication Leadership (EXCEL) Award In reference to the award granted by IABC to chief executives who champion communication. The award was put on hold in 2014. Source: IABC Style Guide, revised 15 April 2019
# Excellence Gala Used to refer to the awards ceremony and gala at the World Conference to honor winners of the Gold Quill Awards, including special award winners, and the new class of IABC Fellows. Not ​Excellence Awards Gala Source: IABC Style Guide, revised 15 April 2019
# executive board Lowercase. IABC Style Guide • Revised 15 April 2019 • Page 14 of 32 Source: IABC Style Guide, revised 15 April 2019
# extensions See ​telephone numbers. Source: IABC Style Guide, revised 15 April 2019
# fewer, less Use ​fewer f​ or individual items, ​less f​ or bulk or quality. Yes: F​ewer than 20 people attended the seminar. Yes: Quantity is less important than quality to the director. ​Yes: She lent me less than $50 ​(an amount). And: ​I gave her fewer than 20 $1 bills ​(individual items). Source: IABC Style Guide, revised 15 April 2019
# food service Two words. Source: IABC Style Guide, revised 15 April 2019
# footnotes Use footnotes only in research reports or books, whenever a note or source reference would be too cumbersome or too distracting to incorporate into the text. For magazine and web articles, incorporate references into the text. • To reference a footnote within the text of the article, use a superscript figure after the appropriate word, phrase or sentence. Do not put a space between the superscript figure and the preceding word. Place the superscript after punctuation marks (except an em-dash). Example: According to “Integrating Responsibility,” part of a ​European Business Forum (EBF) report on CSR,​1​ most companies that have initiated CSR programs have done so in response to one problem or another; for example, in the oil and mining industries, it was environmental issues. • The footnote itself should be placed on the same page as the citation in the text, or on an adjacent page in a spread. Here, the figure should not be superscript type; it should be followed by a period and one space. Example: 1. ​EBF on…Corporate Social Responsibility: A Special Report by European Business Forum, London, Summer 2004. • To cite source references in footnotes, follow this general style: Books: 1. Author, ​book title,​ publisher, place of publication, year of publication, page number. Note: If any of these elements have already been cited in the text, there’s no need to repeat them in the footnote. Also, there’s no need to cite page numbers if the reference is being made to the book as a whole. Magazine/Journal article: 1. Author, “title of article in magazine or journal,” ​name of magazine/journal,​ date, page number. Newspaper article: 1. Author, “title of newspaper article,” ​name of newspaper,​ date, page number. For examples of other types of sources, consult ​The Gregg Reference Manual. IABC Style Guide • Revised 15 April 2019 • Page 15 of 32 Source: IABC Style Guide, revised 15 April 2019
# foreign countries Avoid references to ​foreign countries.​ No country is foreign to itself, and IABC has members in many countries. Try using other words as appropriate to the context, such as “other countries.” Source: IABC Style Guide, revised 15 April 2019
# formal titles Use lowercase for a formal title when not using a name: ​The managing editor didn’t agree. Use lowercase for a formal title when separating it from a name by commas: Caroline Ashbury, president, will be awarded the trophy tonight. The director of human resources, Mark Kohl, does not plan to attend. Whenever possible, use formal job titles after names, not before. When used after a name, use lowercase: ​Heathcliff Ferguson, director of marketing Use uppercase and no comma when formal job titles precede a name.: ​Director of Marketing Heathcliff Ferguson Follow name and formal job title with the employing organization’s name and, on first reference, city, state or province, and country (if outside North America): Hector Harbinger, CEO, Newstoday Publications, Clearbrooke, Washington. Lowercase the names of departments: ​Trudy Wonder, senior director of HR communication and operations, Merck & Co. Inc. Source: IABC Style Guide, revised 15 April 2019
# Fortune 500, Fortune 100, Fortune Global 500 The Fortune 500 is ​Fortune​ magazine’s annual ranking of the largest corporations in the U.S. The Fortune 100 refers to the top 100 companies in the Fortune 500. The Fortune Global 500 is ​Fortune​ magazine’s annual ranking of the world’s largest corporations. Fortune​ also publishes other lists, including the 100 Best Companies to Work For (U.S.) and the 100 Fastest-Growing Companies (U.S.). Source: IABC Style Guide, revised 15 April 2019
# freelance, freelancer One word as noun, adjective or verb. Source: IABC Style Guide, revised 15 April 2019
# full service Two words. Hyphenate when used as a compound modifier. Source: IABC Style Guide, revised 15 April 2019
# fundraiser, fundraising One word in all cases. Source: IABC Style Guide, revised 15 April 2019
# generations Lowercase ​millennial​. Lowercase ​baby boomer.​ Lowercase ​traditionalists​. IABC Style Guide • Revised 15 April 2019 • Page 16 of 32 Capitalize ​Generation X,​ ​Generation Y, Generation Z Source: IABC Style Guide, revised 15 April 2019
# Global Communication Certification Council Initial caps. An independent entity from IABC. Not: ​certification council, Certification Council,​ ​IABC Certification Council​ or ​IABC Communication Certification Council.​ Source: IABC Style Guide, revised 15 April 2019
# Global Seven-point Scale of Excellence (not service marked) Source: IABC Style Guide, revised 15 April 2019
# Gold Quill Award Capitalize the first letter of each word. When referring to the Gold Quill Awards program, use the singular: ​The Gold Quill Awards is the preeminent benchmark of communication excellence. Include “Award,” especially on first mention, for readers who may not be familiar with the program. Yes​: She won a Gold Quill Award in 2012.​ No: ​She won a Gold Quill in 2012. Source: IABC Style Guide, revised 15 April 2019
# Gold Quill Awards program Use the plural Awards in reference to the name of the program. Source: IABC Style Guide, revised 15 April 2019
# Gold Quill Award winners Use instead of “Gold Quill winners.” Source: IABC Style Guide, revised 15 April 2019
# hardcover​ (adj.) • One word: ​hardcover book.​ • See ​softcover.​ Source: IABC Style Guide, revised 15 April 2019
# health care Two words. Source: IABC Style Guide, revised 15 April 2019
# Hispanic Capitalize. Be sure that ​Hispanic ​is the word you want to use. Hispanic ​refers to people or cultures from parts of the New World that were once part of Spain’s colonial empire. The people and culture of Brazil are not ​Hispanic ​because Brazil was colonized by Portugal, not by Spain. In most cases, the broader word ​Latino i​ s more appropriate, referring to people or cultures of the New World influenced by Spain and/or Portugal. Sometimes the terms ​South American, Central American or ​Latin American, or references to particular countries, might be more appropriate to signify geographical location. IABC Style Guide • Revised 15 April 2019 • Page 17 of 32 Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. Identify by race or ethnic origin only when relevant. See ​racial/ethnic/cultural references.​ Source: IABC Style Guide, revised 15 April 2019
# human resources, HR HR i​ s acceptable in all references. Lowercase ​human resources. Source: IABC Style Guide, revised 15 April 2019
# hypertext One word. Source: IABC Style Guide, revised 15 April 2019
# hyphens Hyphenate measurements when they are used as part of a compound modifier: ​He spoke before a 200-person group. ● Do not hyphenate phrasal verbs (verbs that include another element like an adverb or preposition to create a specific meaning). E.g.​ Be sure to back up your data.​ Not ​Be sure to back-up your data.​ See a partial list of phrasal verbs ​here​. Source: IABC Style Guide, revised 15 April 2019
# IABC In internal publications, ​IABC i​ s acceptable in all references. In external publications, write out ​International Association of Business Communicators ​followed by ​IABC i​ n parentheses on first mention. Source: IABC Style Guide, revised 15 April 2019
# IABC National IABC is an international organization, so ​IABC National​ is incorrect when referring to the global head office. Use ​IABC world headquarters​ in publications. Also acceptable: ​IABC International. Source: IABC Style Guide, revised 15 April 2019
# IABC Foundation On subsequent references, it’s acceptable to use ​the Foundation ​or ​the foundation (lowercase). Not ​IABC Research Foundation​. Source: IABC Style Guide, revised 15 April 2019
# IABC World Conference See ​World Conference. Source: IABC Style Guide, revised 15 April 2019
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