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# IABC world headquarters • Lowercase ​world headquarters​. • Use ​IABC world headquarters​ to refer to the global IABC head office. • Also acceptable: ​IABC International.​ Incorrect: ​IABC National. IABC Style Guide • Revised 15 April 2019 • Page 18 of 32 Source: IABC Style Guide, revised 15 April 2019
# i.e. • Used in lieu of ​that is.​ Always insert a comma immediately afterwards: IABC is offering a special “15 for 12” deal for this year’s Member Month—i.e., 15 months of membership for the price of 12. Source: IABC Style Guide, revised 15 April 2019
# in order to Do not use ​in order to.​ Instead, use only t​o​. Yes: ​To contact me, just phone. ​No: ​In order to contact me, just phone. Source: IABC Style Guide, revised 15 April 2019
# Indian • ​Indian ​refers to people who live in or who come from the country of India. • See ​Native American​. Source: IABC Style Guide, revised 15 April 2019
# informal titles Lowercase informal titles, whether they come before or after names: ​Next, public relations expert James Del Villar addressed the audience. Laurie Poitras, consultant for the firm, accepted the answer. Source: IABC Style Guide, revised 15 April 2019
# internet Lowercase. Not synonymous with the ​World Wide Web​. See ​World Wide Web. Source: IABC Style Guide, revised 15 April 2019
# intranet Lowercase. Refers to any internal internet; therefore it is not capitalized. Source: IABC Style Guide, revised 15 April 2019
# IT IT (​ for ​information technology)​ is acceptable in all references. Lowercase ​information technology.​ Source: IABC Style Guide, revised 15 April 2019
# Latin American See ​Latino/Latina. Source: IABC Style Guide, revised 15 April 2019
# Latino/Latina/Latinx From AP Stylebook: Latino​ is often the preferred noun or adjective for a person from, or whose ancestors were from, a Spanish-speaking land or culture or from Latin America. Latina​ is the feminine form. Some prefer the recently coined gender-neutral term ​Latinx​, which should be confined to quotations, names of organizations or descriptions of individuals who request it and should be accompanied by a short explanation. Source: IABC Style Guide, revised 15 April 2019
# Leadership Forum Referring to monthly conference calls for IABC chapter and region leaders. Not ​Leader Forum IABC Style Guide • Revised 15 April 2019 • Page 19 of 32 Source: IABC Style Guide, revised 15 April 2019
# long term, long-term Hyphenate when used as a compound modifier: ​We will win in the long term. He has a long-term assignment. Source: IABC Style Guide, revised 15 April 2019
# magazine titles See ​composition titles. Source: IABC Style Guide, revised 15 April 2019
# MBA Use all capital letters and no periods to abbreviate ​master of business administration​. Use after name, separated by a comma: ​Theresa Riviere, MBA. Source: IABC Style Guide, revised 15 April 2019
# MC MC​ is the abbreviation for Master Communicator, a lifetime achievement award bestowed by IABC/Canada. Use ​MC​ after a name, separated by a comma: ​Annette Martell, ABC, MC, IABC Fellow Source: IABC Style Guide, revised 15 April 2019
# marketplace One word. Source: IABC Style Guide, revised 15 April 2019
# media, medium Use ​medium when referring to one means of communicating. Use singular verb tense: ​The medium of television is here to stay. Use ​media ​when referring to more than one means of communicating. Use plural verb tense: ​The media are arriving at the conference tomorrow. Source: IABC Style Guide, revised 15 April 2019
# Member Month Use initial caps when referring to IABC’s semi-annual membership drive. Source: IABC Style Guide, revised 15 April 2019
# Mexican states When referring to Mexican states in text, spell out the names. Source: IABC Style Guide, revised 15 April 2019
# microblog, microblogging Do not hyphenate. Source: IABC Style Guide, revised 15 April 2019
# mindset One word. Source: IABC Style Guide, revised 15 April 2019
# MIS MIS (​ for ​management information systems)​ is acceptable in all references. Lowercase ​management information systems. IABC Style Guide • Revised 15 April 2019 • Page 20 of 32 Source: IABC Style Guide, revised 15 April 2019
# months Do not use commas between months and years: ​The conference was scheduled for April 1990. Always capitalize and spell out months: ​He arrived in February 1992. The seminar is scheduled for 21 October 2018. See ​dates. Source: IABC Style Guide, revised 15 April 2019
# more important, more importantly (​from ​The Gregg Reference Manual) More important​ is often used as a short form of "what is more important," especially at the beginning of a sentence. ​More importantly​ means "in a more important manner." ● More important,​ we need to establish a line of credit very quickly. (What is more important. ● The incident was treated ​more importantly​ than it deserved. (In a more important manner.) Source: IABC Style Guide, revised 15 April 2019
# Mr., Mrs., Miss, Ms. See ​names. Source: IABC Style Guide, revised 15 April 2019
# multicultural Use as one word in all cases. Source: IABC Style Guide, revised 15 April 2019
# names Refer to people by their full names on first reference and by their last names thereafter. Do not use Mr., Mrs., Miss or Ms. Do not use commas to set off ​Jr.​ or ​Sr. Source: IABC Style Guide, revised 15 April 2019
# Native American Use the term ​Native American t​ o refer to people whose ancestors occupied the New World prior to European colonization. In some cases, it is more meaningful to refer to specific tribal affiliations, such as ​Quechua or ​Potowatami, i​nstead of using the term ​Native American​. Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage: ​American Indian, Native American​, etc. Identify by race or ethnic origin only when relevant. See ​Indian ​and ​racial/ethnic/cultural references.​ Source: IABC Style Guide, revised 15 April 2019
# New York City Use the term ​New York City, ​rather than New York, or ​New York, New York. IABC Style Guide • Revised 15 April 2019 • Page 21 of 32 Source: IABC Style Guide, revised 15 April 2019
# newsroom One word. (Be sure this is consistent throughout IABC website and press releases, e.g. IABC newsroom.​ ) Source: IABC Style Guide, revised 15 April 2019
# No. Use as the abbreviation for “number” in conjunction with a figure to indicate position or rank. Examples: ​No. 1 man, No. 3 choice, CW​ is the No. 1 member benefit. Source: IABC Style Guide, revised 15 April 2019
# non-member • Hyphenate. • When capitalizing, capitalize only “non,” not “member”: ​Non-member.​ Source: IABC Style Guide, revised 15 April 2019
# nonprofit One word as a noun or adjective. Use ​nonprofit​ rather than ​not-for-profit.​ Source: IABC Style Guide, revised 15 April 2019
# North America North America includes Canada, Mexico and the U.S. Source: IABC Style Guide, revised 15 April 2019
# numerals Always use numerals for time, percentages, measurements, dates, addresses, ages, phone numbers, and numbers 10 and higher. Spell out numbers nine and lower. EXCEPTION: Use numerals in headlines, charts and tables. Spell out numbers when they start a sentence, except numerals that identify a calendar year: ​1970 was a year to remember. Spell out single fractions (​one-half inch)​ . Use numerals when using more than one fraction (​1/2 by 2 1/2 inches​). See ​dates. Write ratios with numerals and a colon. Example: ​Marketing spending of the company’s clients outweighs PR spending as reflected by revenue at a rate of roughly 9:1. Source: IABC Style Guide, revised 15 April 2019
# online One word. Not hyphenated. Source: IABC Style Guide, revised 15 April 2019
# on-site Hyphenate in all uses. Source: IABC Style Guide, revised 15 April 2019
# organization names See company names. IABC Style Guide • Revised 15 April 2019 • Page 22 of 32 Source: IABC Style Guide, revised 15 April 2019
# over, more than Do not use the word ​over when you mean ​more than​. ​Over r​ efers to position. ​More than refers to an amount. Yes: ​More than 900 people were at the meeting. ​No: ​Over 900 people were at the meeting. ​Yes: ​The quick brown fox jumped over the lazy dog. Source: IABC Style Guide, revised 15 April 2019
# page Lowercase (e.g., ​See the chart on page 35.)​ Source: IABC Style Guide, revised 15 April 2019
# periodical titles See ​composition titles. Source: IABC Style Guide, revised 15 April 2019
# periods In photo captions and marginalia items, use periods only at the end of complete sentences. Photo caption: Lynne and David Hammond (left) at a wine tasting with grower Sylvain Dussort (center) of Domaine Sylvain Dussort in Meursault, Burgundy, France Marginalia: 1,650 Number of students who were given an iPod during their freshman year at Duke University in North Carolina 10 million Number of iPods sold in three years Source: IABC Style Guide, revised 15 April 2019
# ● See ​bullets. Source: IABC Style Guide, revised 15 April 2019
# Ph.D. Abbreviation for ​Doctor of Philosophy.​ Use after name, separated by commas: ​Sarah Fernandez, Ph.D. Do not use ​Doctor ​before the name. Source: IABC Style Guide, revised 15 April 2019
# plurals Don’t use apostrophes before the letter ​s when making numbers and words plural. Yes: ’90s, Dos, Don’ts, ABCs. No: ​’90’s, Do’s, Don’t’s, ABC’s. Source: IABC Style Guide, revised 15 April 2019
# p.m. To refer to the hours from noon to midnight, use lowercase letters with periods. Do not precede with a comma: ​8:15 p.m. See ​time. IABC Style Guide • Revised 15 April 2019 • Page 23 of 32 Source: IABC Style Guide, revised 15 April 2019
# podcasts Capitalize the names of podcasts:​ Shel Holtz, ABC, IABC Fellow, produces the podcast For Immediate Release, available at f​ orimmediaterelease.biz​. Source: IABC Style Guide, revised 15 April 2019
# possessive form Use an apostrophe to indicate possessive form, except for personal pronouns: his, hers, its, ours, theirs, whose, yours. If the word, either singular or plural, does not end with an s or a z sound, add an apostrophe and an s: ​the church’s needs, the ship’s route, today’s problems, media’s requests. If the plural of the word ends in an s or a z sound, add only the apostrophe: ​the churches’ needs, the girls’ toys, the Sanchez’ child. If the singular of the word ends in an s or a z sound, add the apostrophe and an s for words of one syllable. Add only the apostrophe for words of more than one syllable, unless you expect the pronunciation of the second s or z sound: ​the fox’s den, Moses’ law, the justice’s verdict. Compounds or joint possessions show the possessive in the last word only, except in cases of separate possession where each noun takes the possessive: My brother-in-law’s house, Joe and Susan’s house ​(joint possession), ​Joe’s and Susan’s clothes (​ separate possession). Follow the user’s practice for proper names: ​Actors Equity, Ladies’ Home Journal. Source: IABC Style Guide, revised 15 April 2019
# PR PR ​is an acceptable abbreviation for public relations in all references. Use all capital letters, no periods. See ​public relations. Source: IABC Style Guide, revised 15 April 2019
# professional designations See ​ABC, accreditation, certification, CMP, SCMP, MBA, doctor/M.D. ​and ​Ph.D. Source: IABC Style Guide, revised 15 April 2019
# provinces See ​Canadian provinces. Source: IABC Style Guide, revised 15 April 2019
# PRSA In internal publications, ​PRSA i​ s acceptable in all references. In external publications, write ​Public Relations Society of America f​ ollowed by PRSA ​in parentheses. Source: IABC Style Guide, revised 15 April 2019
# public relations Public relations ​and ​communication ​are not synonymous. ​Communication ​is the broader term. ​Public relations ​is a type of communication. See ​PR.​ IABC Style Guide • Revised 15 April 2019 • Page 24 of 32 Source: IABC Style Guide, revised 15 April 2019
# quotations, quotation marks Use quotation marks to surround someone’s exact words. If the attribution follows the quote, end the quote with a comma before the closing quotation marks. Yes: ​“I have no intention of responding,” he told the reporter. No: ​“I have no intention of responding” he told the reporter. If the attribution precedes the quote, place a comma and a space before the opening quotation marks. Yes: ​The CEO said, “We have not yet begun to fight.” No: ​The CEO said “We have not yet begun to fight.” In quotes of two or more paragraphs, put quotation marks before each paragraph, but only at the end of the last paragraph; do not put quotation marks at the end of intermediate paragraphs. Yes: ​He said, “I deplore pollution and its effect on health worldwide. “Here’s what I plan to do about it.” No: ​He said, “I deplore pollution and its effect on health worldwide.” “Here’s what I plan to do about it.” Use only one attribution per quote. Yes: ​He said, “I deplore pollution and its effect on health worldwide. “Here’s what I plan to do about it.” ​No: ​He said, “I deplore pollution and its effect on health worldwide. “Here’s what I plan to do about it,” he said. When using partial quotes, don’t put quotation marks around words that the user could not have said: Yes: ​The CEO said he is “not in the habit of stealing from the cookie jar.” ​No: ​The CEO said he “is not in the habit of stealing from the cookie jar.” ​(The CEO would not say “I is not in the habit”; he would say “I am not in the habit,” so this cannot be a part of the direct quote.) Periods and commas always go inside quotation marks. Dashes, semicolons, question marks and exclamation marks go inside quotation marks when they are part of the quoted material: ​She asked the Internal Revenue Service agent, “What do you want at our office?” Dashes, semicolons, question marks and exclamation marks go outside quotation marks when they are not part of the quoted material: ​What did she do when the IRS agent said, “We’re here to audit your books”? When quoting conversation, place each person’s quotes, no matter how brief, in a separate paragraph: ​“What did she say?” Frieburger asked. “I don’t know,” Smith responded. “That’s a pity,” Frieburger said. Use ellipses to indicate words that you have removed from the original quote: ​“I am going to go public with this news...and that is all there is to it,” the vice president told his staff. For quotes within quotes, use single quotation marks. ​Freidman said, “I told my manager what the client wanted and her response to me was, ‘Can we accomplish that this week?’ ” For quotes in headlines, use single quotation marks: ​Avoid ‘Homicide Detective Syndrome’ IABC Style Guide • Revised 15 April 2019 • Page 25 of 32 Source: IABC Style Guide, revised 15 April 2019
# racial, ethnic, cultural references • Identify by race or ethnic origin only when relevant. • Alphabetize and capitalize: ​Their clients included African Americans, Asian Americans and Latinos. • Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. • Be aware that some phrases (​white-knuckled t​ o describe fear, ​red-faced ​to describe embarrassment) don’t apply to all people. • See ​African American, Asian, black, Hispanic, Indian, Native American ​and ​white. Source: IABC Style Guide, revised 15 April 2019
# résumé, resume Use accent marks in the word ​résumé ​when referring to a summary of one’s experiences. Otherwise readers might think you mean ​resume ​(to begin again). Source: IABC Style Guide, revised 15 April 2019
# road map Two words. Source: IABC Style Guide, revised 15 April 2019
# round table Two words. Source: IABC Style Guide, revised 15 April 2019
# SCMP SCMP ​is the abbreviation for ​Strategic Communication Management Professional​, IABC’s professional strategic adviser-level certification. See ​certification​. Source: IABC Style Guide, revised 15 April 2019
# seasons If you are writing for an international audience, remember that one reader’s fall might be another’s spring. Instead of using seasons, use months or time of year: The conference was scheduled for midyear 2010. Lowercase all seasons: ​spring, summer, fall, winter. Do not use commas between seasons and years. Source: IABC Style Guide, revised 15 April 2019
# semicolons in a series Use semicolons to separate elements of a series when the individual segments contain commas. Use semicolons between ​and and the last item in the series. Yes: ​The nominees for the award are Johnny Laser, president of LaserMasters; Marshall Duncan, director of public affairs, CompuWorks; and Cheryl Baud, sales manager, Modems ‘r’ Us. ​No: ​The nominees for the award are Johnny Laser, president of LaserMasters, Marshall Duncan, director of public affairs, CompuWorks, and Cheryl Baud, sales manager, Modems ‘r’ Us. IABC Style Guide • Revised 15 April 2019 • Page 26 of 32 Source: IABC Style Guide, revised 15 April 2019
# search engine optimization Lowercase; abbreviate as SEO Source: IABC Style Guide, revised 15 April 2019
# serial comma See ​commas in a series. Source: IABC Style Guide, revised 15 April 2019
# smartphone One word per AP guidelines. Source: IABC Style Guide, revised 15 April 2019
# snail mail Two words, meaning postal mail. Source: IABC Style Guide, revised 15 April 2019
# social media Takes a plural verb: ​Social media represent a sea change that will affect every aspect of an organization. Source: IABC Style Guide, revised 15 April 2019
# softcover​ (adj.) One word: ​softcover book​. Note that a softcover is different than a mass market paperback. See ​hardcover​. Source: IABC Style Guide, revised 15 April 2019
# South American See ​Latino/Latina. Source: IABC Style Guide, revised 15 April 2019
# state, province, county, country names Spell out these names, because in a publication with an international readership, not everyone may know the abbreviations for, say, Rhode Island or New South Wales. “U.S.” and “U.K.” can be two exceptions to this. In mailing addresses, use postal abbreviations. The name of the country should follow the ZIP/postal code and should not be separated by a comma. Examples: IABC World Headquarters 155 Montgomery Street, Suite 1210 San Francisco, CA 94104 USA Canada Post Returns 960-2 Walker Road Windsor, ON N9A 6J3 Canada Source: IABC Style Guide, revised 15 April 2019
# teamwork One word. IABC Style Guide • Revised 15 April 2019 • Page 27 of 32 Source: IABC Style Guide, revised 15 April 2019
# telephone numbers Use a space after the country code, and use periods between the rest of the elements: +1 415.544.4700 +44 7710.130755 Do not use “+1” with toll-free numbers (800, 866, 877, 888): 800.555.1212 Use ​ext. ​as the abbreviation for extension. Source: IABC Style Guide, revised 15 April 2019
# time Use numerals; do not spell out: Yes: ​8 a.m. No: ​eight a.m. When time designated is exactly on the hour, do not follow the numeral with colon (​8 a.m.)​ ; otherwise, follow the number with a colon and minutes (​8:15 a.m.)​ . Do not use ​o’clock.​ See ​a.m. and ​p.m. Source: IABC Style Guide, revised 15 April 2019
# time frame Two words. Source: IABC Style Guide, revised 15 April 2019
# timeline One word when referring to a schedule of events and procedures. Source: IABC Style Guide, revised 15 April 2019
# titles See ​composition titles, doctor/M.D., formal titles, informal titles and ​Mr./Mrs./Miss/Ms. Source: IABC Style Guide, revised 15 April 2019
# too From ​The​ ​Gregg Reference Manual​: a. When the adverb ​too​ (in the sense of “also”) occurs at the end of a clause or a sentence, the comma preceding is omitted: If you feel that way ​too,​ why don’t we just drop all further negotiations? They are after a bigger share of the market ​too.​ b. When ​too​ (in the sense of “also”) occurs elsewhere in the sentence, particularly between subject and verb, set it off with two commas. You, ​too,​ could be in the Caribbean right now. Then, ​too,​ there are the additional taxes to be considered. Source: IABC Style Guide, revised 15 April 2019
# toolkit One word. IABC Style Guide • Revised 15 April 2019 • Page 28 of 32 Source: IABC Style Guide, revised 15 April 2019
# touch point Two words. Source: IABC Style Guide, revised 15 April 2019
# trademarks Unless you are referring to a product made by a particular company, avoid using trademarked names such as ​Jell-O and ​Kleenex. I​ nstead, use generic terms such as ​gelatin dessert or ​facial tissue. ● When you use a trademarked name in an ​editorial​ context, follow the trade name’s capitalization, spacing and punctuation (e.g., Microsoft PowerPoint, eBay, A & P, AT&T, Q-tips, Mrs. Paul’s); you do not need to include the trademark symbol or otherwise specify that the name is trademarked. For example: ​Many IABC chapters use Microsoft PowerPoint presentations to share information at member meetings. ● If you are using a trademarked name in ​advertising​ or other commercial/sales applications, then you would need to include the appropriate symbol. Source: International Trademark Association (http://www.inta.org/tmcklst1.htm​) Source: IABC Style Guide, revised 15 April 2019
# TV TV i​ s an acceptable abbreviation for ​television​ in all references. Source: IABC Style Guide, revised 15 April 2019
# U.K. (United Kingdom) Use capital letters and periods for ​U.K. When using as a noun, precede with lowercase ​the​: ​the U.K. Encompasses Great Britain (England, Scotland and Wales) and Northern Ireland. Ireland is independent of the United Kingdom. Source: IABC Style Guide, revised 15 April 2019
# U.N. U.N. ​is an acceptable abbreviation for ​United Nations​ in all references. Source: IABC Style Guide, revised 15 April 2019
# U.S. (United States) Use capital letters and periods for ​U.S. When using as a noun, precede with lowercase ​the​: ​the U.S. Source: IABC Style Guide, revised 15 April 2019
# videotape Always one word. Source: IABC Style Guide, revised 15 April 2019
# VNRs, video news releases On first reference, spell out ​video news release ​followed by ​VNR i​ n parentheses. Abbreviation with all capital letters, no periods. Source: IABC Style Guide, revised 15 April 2019
# voice mail ​(adj., n.) Two words. IABC Style Guide • Revised 15 April 2019 • Page 29 of 32 Source: IABC Style Guide, revised 15 April 2019
# Washington, D.C. Use capital letters and periods for ​D.C.​, an abbreviation for ​District of Columbia​. Source: IABC Style Guide, revised 15 April 2019
# Web 2.0 The next wave of social media available through the internet. Not ​the Web 2.0. Source: IABC Style Guide, revised 15 April 2019
# web addresses Try to avoid breaking web addresses over a line. When that can’t be avoided, break the address before a punctuation mark: Join the conversation at blogs.iabc .com/chair. Start URLs with initial codes such as http:// or https:// if needed for clarity. ​Stay current at https://iabc.com.​ ​ Also acceptable:​ Find a job or fill one at jobs.iabc.com​. Do not capitalize words in web addresses unless the web address also serves to identify the organization: ​For more information, visit www.climatechangecorp.com.​ She writes for ClimateChangeCorp.com, a website of climate change news for the business community. See ​email addresses. Source: IABC Style Guide, revised 15 April 2019
# website, web page One word. Lowercase. (Refers to any given site on the World Wide Web, therefore ​web​ is not capitalized.) See ​World Wide Web. Source: IABC Style Guide, revised 15 April 2019
# white • Lowercase when used to refer to race: ​He was the first white employee to run for the office. • Stay sensitive to changing terminology; follow individuals’ preferences in relation to their heritage. • Identify by race or ethnic origin only when relevant. • See ​racial/ethnic/cultural references. Source: IABC Style Guide, revised 15 April 2019
# -wide Follow AP guidelines and do not hyphenate words such as ​organizationwide​, companywide,​ ​countrywide,​ etc. Source: IABC Style Guide, revised 15 April 2019
# Wi-Fi Short for ​wireless fidelity. I​ nitial caps and hyphenated. IABC Style Guide • Revised 15 April 2019 • Page 30 of 32 Source: IABC Style Guide, revised 15 April 2019
# wikis Capitalize the names of wikis: ​The wiki Politicopia was created with the easy-to-use wiki platform Socialtext. Source: IABC Style Guide, revised 15 April 2019
# workforce​ ​(adj., n.) One word. Source: IABC Style Guide, revised 15 April 2019
# workplace As a noun, one word: ​She implemented many changes in the workplace. As a compound modifier, one word: ​The workplace controversy was unbearable. Source: IABC Style Guide, revised 15 April 2019
# World Conference Capitalize all references to IABC’s annual World Conference. Source: IABC Style Guide, revised 15 April 2019
# years Use numbers; do not spell out: ​1990, 1840 On first reference, use all four digits so it is clear to which century you are referring: ​1990, ​not ​’90. For date ranges, use an en-dash rather than a hyphen (​2009–2010​) and spell out the end year (​1995–1996​, rather than ​1995–96​). See ​decades. Source: IABC Style Guide, revised 15 April 2019
# Editor’s Note: ​Writing for an international readership IABC is an international association with members in more than 60 countries (for a list, visit the IABC website at www.iabc.com). All our written materials should be as meaningful and clear to an international readership as possible. At the same time, they should retain the flavor of the country in which they were created. This dual task is not always easy to accomplish, but it can give rise to some positive creative tension. Ask yourself if what you are writing applies to people in all countries. Not everything you write has to apply to all geographic areas, but you should be clear as to which areas it does apply. For example, do not write “employment is up” as a universal truth if you know it is not the case in some countries where our readers are. Instead, you could write “employment is up in Canada, the U.K. and the U.S.” Be specific; don’t write “the largest bank in the country.” Instead, write “the largest bank in Australia” (or Africa, Japan, etc.). Explain references that will be unfamiliar or misleading to readers in other countries such as slang terms, the names of celebrities, the titles of TV shows, etc. Be careful which pronouns you use. By “we,” do you mean to refer to a group in your department, your IABC Style Guide • Revised 15 April 2019 • Page 31 of 32 company, your country, your continent or the whole world? See ​America, Canadian provinces, cities, currency, directions, foreign countries, Hispanic, Mexican states, North America, seasons and ​U.S. states. Source: IABC Style Guide, revised 15 April 2019
# Typography To maintain the typographic consistency of IABC publications, observe the following standards: ● Use curved open and close quotation marks (“ ” ‘ ’), not uniform, straight inch marks (" ') for quotation marks and apostrophes. Use one em-dash (—), not two hyphens, when you want to use a dash. Do not put spaces on either side of the dash. ● Use no spaces between ellipses and the words they separate (such as...this) when the ellipsis is separating two parts of one sentence. Use a space after the ellipsis if the ellipsis is separating one sentence from another. ● Place one space between bullets and characters (• A). ● Place only one space between terminal punctuation marks (periods, question marks, exclamation points) and the first character of the next sentence. Place only one space between colons and semicolons and the text that follows them. IABC Style Guide • Revised 15 April 2019 • Page 32 of 32 Source: IABC Style Guide, revised 15 April 2019