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are you sending me my card?
1neutral
Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?
1neutral
Why didn't I receive the right amount of cash?
0negative
Is there a reason why my virtual card won't work?
0negative
Why is my balance the same after a transfer?
1neutral
My money hasn't been transferred yet.
0negative
It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?
0negative
What are the places that you deliver cards to?
1neutral
Why are my withdrawals suddenly being declined?
1neutral
How do I reset my passcode?
1neutral
I do not see the money I transferred into this account
0negative
How much will it cost me for a SEPA transfer?
1neutral
Please provide me with the restrictions of the disposable cards.
1neutral
Can you tell me how to tell where my funds come from?
1neutral
I can't get the top-up to work! What's going on here.
0negative
Why wouldn't the ATM give me my money?
1neutral
What if I need my salary in another currency?
1neutral
my card details could be stolen, as i didnt make these transactions
1neutral
I can't seem to get my virtual card to work.
0negative
are SWIFT transfers an option?
1neutral
What kind of businesses will take my card?
1neutral
I didn't receive the correct amount of cash when I exchanged it overseas.
0negative
Do I have to verify the top-up?
1neutral
I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.
0negative
Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.
0negative
I have not received the completed transaction.
0negative
How long will it take for me to get my card?
0negative
I need to cancel a transaction please!
1neutral
How can I obtain a virtual card?
1neutral
I attempted a transfer, but it failed.
0negative
Can this convert money?
1neutral
Why was I charged for cash withdrawal?
0negative
What should I do if I see an unauthorized withdrawal on my statement?
1neutral
Can the exchange rate change while I am in the process of making a withdrawal?
1neutral
I forgot my pin and am blocked now. Can I reset it somewhere?
1neutral
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
0negative
How do you determine the exchange rate?
1neutral
Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.
0negative
What's the youngest I can be to open an account?
1neutral
I don't see me 'top up' in my wallet
0negative
In regards to my card payment, the exchange rate is incorrect.
1neutral
When I tried to top up using my card, all of the money disappeared.
0negative
Where can I find the verification code for the card top-up?
1neutral
What systems do you have in place for my security when using my card for everyday purchases?
1neutral
What are the various currencies and cards that you offer support for?
1neutral
What do you charge for an exchange fee?
1neutral
I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?
0negative
How do I know what my PIN is?
1neutral
Was there a way for me to get tracking for that?
1neutral
how long will my cash withdrawal be pending for?
1neutral
I made a mistake when making my last transfer, please cancel before it goes thru.
1neutral
How long will it take to have my card mailed to me?
1neutral
I transferred some money but it hasn't arrived yet
0negative
What are the policies of disposable cards?
1neutral
Can I use my salary for this?
1neutral
I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.
0negative
What do I need to do to receive my payroll in the account?
1neutral
I have yet to receive my virtual card
1neutral
My daughter needs to open account.
1neutral
How do I get refills to my card when I'm traveling?
1neutral
What countries are you issuing cards for?
1neutral
Reverted top up
1neutral
Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.
1neutral
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.
1neutral
How do I sign up for a card if I'm in America?
1neutral
The app is showing a payment I never made.
0negative
Help me verify my identity.
1neutral
Where do I go to unblock my PIN?
0negative
When will my top up be applied?
1neutral
Card payment still pending.
0negative
Is it possible to link a new card?
1neutral
why don't you accept american express for adding money to my account
0negative
Help me access the card I already got so I can information from it.
0negative
A transaction posted twice to my account.
0negative
I need to order a new virtual card, how do I do that?
1neutral
Why is there a $1 charge on my statement?
0negative
What different currencies can I get?
1neutral
I tried to top up but the app rejected it.
1neutral
How was I charged extra when I used my card to pay?
1neutral
Editing my personal details
1neutral
Is my card activated?
1neutral
I got less money than I asked for.
0negative
What is the process for getting an actual physical card?
1neutral
After my card expires what should I do?
1neutral
I want to take some funds from my other bank account and add them to this one.
1neutral
My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.
0negative
I made a payment but the app cancelled it.
0negative
Please tell me why I was charged additionally when I used the card.
1neutral
I'm interested in getting a card. How does one go about doing that?
1neutral
My refund for a purchase hasn't cone through yet.
0negative
How much do I need to pay for a transfer?
1neutral
I need to order a new card as my other one was stolen.
1neutral
What are your supported countries?
1neutral
Why hasn't my payment gone through yet?
0negative
I havn't received my PIN yet.
1neutral
Why is my disposable card not working?
0negative
I tried entering my pin several times incorrectly. Why isn't my pin working?
0negative
I was expecting my new card by now.
0negative
How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.
1neutral
I must change my PIN as soon as possible.
1neutral

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