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Full results: Completed * Measures the traits that are important for success for customer service roles Full results: Familiar * Restaurant Manager - Proficient November 2019 * Managing restaurant staff and meeting customer expectations Full results: Proficient * Cleaner Fit - Expert * Measures the traits that are important for successful cleaners * Full results: Expert * Food Service: Customer Situations - Proficient October 2020 * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient * Verbal Communication - Proficient October 2020 * Speaking clearly, correctly, and concisely Full results: Proficient * Customer Service - Highly Proficient July 2020 * Identifying and resolving common customer issues Full results: Highly Proficient * Cashier Skills - Highly Proficient October 2020 * Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient * Outside sales - Completed April 2022 * Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Completed * Administrative assistant/receptionist - Familiar October 2021 * Using basic scheduling and organizational skills in an office setting Full results: Familiar * Sales skills - Proficient September 2021 * Influencing and negotiating with customers Full results: Proficient * Customer service fit - Highly Proficient April 2021 * Measures the traits that are important for success for customer service roles Full results: Highly Proficient

Retail and Customer Service > Retail

Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Familiar May 2020 * Applying customer service skills in a call center setting. Full results: Familiar * Sales: Influence & Negotiation - Proficient June 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient * Scheduling - Proficient June 2020 * Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Proficient * Work style: Reliability - Expert January 2021 * Tendency to be dependable and come to work Full results: Expert * Filing & organization - Highly Proficient June 2020 * Measures a candidate's ability to arrange and manage files or records using a set of rules * Full results: Highly Proficient * Customer focus & orientation - Highly Proficient June 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Sales skills - Proficient June 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Familiar May 2020 * Applying customer service skills in a call center setting. Full results: Familiar * Sales: Influence & Negotiation - Proficient June 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient * Scheduling - Proficient June 2020 * Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Proficient * Work style: Reliability - Expert January 2021 * Tendency to be dependable and come to work Full results: Expert * Filing & organization - Highly Proficient June 2020 * Measures a candidate's ability to arrange and manage files or records using a set of rules * Full results: Highly Proficient * Customer focus & orientation - Highly Proficient June 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Sales skills - Proficient June 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals

Retail and Customer Service > Customer Service

Highly Proficient * Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar - Recruiting - Familiar December 2020 Managing the candidate sourcing and selection process Full results: Familiar - Sales skills - Proficient January 2021 Influencing and negotiating with customers Full results: Proficient - Patient-focused care - Familiar December 2020 Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar - Marketing - Completed November 2019 Understanding a target audience and how to best communicate with them Full results: Completed - Caregiver fit - Proficient December 2020 Measures the traits that are important for successful caregivers Full results: Proficient - Attention to detail - Completed December 2020 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Completed - Remote fit - Familiar January 2021 Measures the traits that are important for successful remote workers

Personal Care & Services > Personal Care and Beauty

Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Written Communication - Proficient April 2019 * Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient * Administrative Assistant/Receptionist - Familiar June 2020 * Using basic scheduling and organizational skills in an office setting. Full results: Familiar * Data entry: Attention to detail - Proficient September 2021 * Maintaining data integrity by detecting errors Full results: Proficient * Customer service - Proficient August 2021 * Identifying and resolving common customer issues Full results: Proficient * Customer focus & orientation - Proficient February 2022 * Responding to customer situations with sensitivity Full results: Proficient * Sales skills - Proficient July 2021 * Influencing and negotiating with customers Full results: Proficient * Work motivation - Highly Proficient January 2021 * Level of motivation and discipline applied toward work

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work Full results: Proficient * Work Style: Reliability - Proficient January 2020 * Tendency to be dependable and come to work Full results: Proficient * Attention to Detail - Highly Proficient June 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient * Electronic Medical Records: Best Practices - Familiar June 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles Full results: Work Style: Reliability - Proficient July 2020 Tendency to be dependable and come to work Full results: Customer Focus & Orientation - Highly Proficient August 2020 Responding to customer situations with sensitivity Full results: Work Style: Conscientiousness - Expert Tendency to be well-organized, rule-abiding, and hard-working Full results: First Aid - Proficient September 2020 Treating common medical emergencies Full results: Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Groups

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Visual Merchandising - Proficient * Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel. Full results: Proficient * Sales: Influence & Negotiation - Proficient January 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient * Customer Service - Proficient November 2019 * Identifying and resolving common customer issues

Procurement, Logistics & Supply Chain > Inventory, Stock & Merchandise

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar - Work Style: Reliability - Completed September 2020 Tendency to be dependable and come to work Full results: Completed - Call Center Customer Service - Familiar September 2020 Applying customer service skills in a call center setting. Full results: Highly Proficient - rooms based on verbal requests and identifying errors in hotel data Full results: Expert

Retail and Customer Service > Customer Service

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Sales Skills - Familiar * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Customer Service - Familiar July 2020 * Identifying and resolving common customer issues

Retail and Customer Service > Customer Service

Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar * Administrative Assistant/Receptionist - Highly Proficient December 2020 * Using basic scheduling and organizational skills in an office setting. Full results: Highly Proficient

Retail and Customer Service > Customer Service

Assesses personality traits that result in high-quality customer service. Full results: Familiar Early childhood development - Highly Proficient January 2021 Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient

Education > Early Education

Measures the traits that are important for success for customer service roles. Full results: Familiar Food Service: Customer Situations - Proficient Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient

Hospitality & Catering > Catering

Measures the traits that are important for high-quality customer service. Full results: Familiar * Customer service fit - Proficient March 2021 * Measures the traits that are important for success for customer service roles

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient * Responding to customer situations with sensitivity

Retail and Customer Service > Customer Service

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient

Leisure, Travel and Sports > Gambling

Highly Proficient * Measures the traits that are important for high-quality customer service. Highly Proficient * Measures the traits that are important for high-quality customer service

Leisure, Travel and Sports > Gambling

Full results: Expert * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Highly Proficient

Retail and Customer Service > Customer Service

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Completed * Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Completed

Retail and Customer Service > Customer Service

Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Familiar

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Highly Proficient

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Attention to Detail - Highly Proficient

Retail and Customer Service > Retail

Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Written Communication - Highly Proficient

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Reliability - Expert

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Familiar

Retail and Customer Service > Customer Service

Measures the traits that are important for high-quality customer service. Full results: Familiar Work Style: Conscientiousness - Highly Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Proficient

Leisure, Travel and Sports > Gambling

Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Proficient

Leisure, Travel and Sports > Gambling

Full results: Completed * Measures the traits that are important for high-quality customer service. Full results: Familiar * Attention to Detail - Completed

Personal Care & Services > Personal Care and Beauty

Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Food Safety - Proficient

Hospitality & Catering > Catering

Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Outside Sales - Familiar

Retail and Customer Service > Retail

Full results: Expert * Measures the traits that are important for success for customer service roles. Full results: Familiar * Inside Sales - Expert

Retail and Customer Service > Customer Service

Assesses personality traits that result in high-quality customer service. Full results: Familiar * Sales Skills: Influence & Negotiation - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Sales Skills - Proficient

Retail and Customer Service > Retail

Full results * Assesses personality traits that result in high-quality customer service. Full results * Customer Focus & Orientation - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Recruiting - Familiar

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Service - Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Highly Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles. Full results: Familiar Technical Support: Customer Situations - Completed

Retail and Customer Service > Customer Service

Full results * Measures the traits that are important for success for customer service roles. Full results * Verbal Communication - Proficient

Retail and Customer Service > Customer Service

Full results * Measures the traits that are important for high-quality customer service. Full results * Data Entry - Familiar

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles. Full results: Familiar * Bartending - Expert

Hospitality & Catering > Catering

Measures the traits that are important for success for customer service roles. Full results: Familiar - Management fit - Proficient

Leisure, Travel and Sports > Gambling

Assesses personality traits that result in high-quality customer service. Full results: Familiar * Sales Fit - Proficient

Retail and Customer Service > Retail

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Familiar

Hospitality & Catering > Catering

Measures the traits that are important for success for customer service roles. Full results: Familiar

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for high-quality customer service

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for success for customer service roles

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for high-quality customer service

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for high-quality customer service

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles * Full results: Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar - Call Center Customer Service - Familiar March 2020 Applying customer service skills in a call center setting. Full results: Familiar - Logic & Critical Thinking - Highly Proficient Using logic to solve problems. Full results: Highly Proficient - Work Style: Reliability - Familiar February 2020 Tendency to be dependable and come to work Full results: Familiar - Customer Focus & Orientation - Proficient May 2020 Responding to customer situations with sensitivity Full results: Proficient - Customer service - Familiar September 2021 Identifying and resolving common customer issues Full results: Familiar - Administrative assistant/receptionist - Completed August 2020 Using basic scheduling and organizational skills in an office setting. Full results: Completed - Call center customer service - Expert May 2021 Demonstrating customer service skills in a call center setting Full results: Expert - Data entry: Accuracy - Proficient August 2020 Entering data quickly and accurately Full results: Proficient - Customer focus & orientation - Familiar September 2021 Responding to customer situations with sensitivity Full results: Familiar - Sales skills - Proficient August 2020 Influencing and negotiating with customers Full results: Proficient - Verbal communication - Proficient August 2020 Speaking clearly, correctly, and concisely

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Data Entry: Accuracy - Familiar October 2020 * Entering data quickly and accurately Full results: Familiar * Basic computer skills - Completed March 2021 * Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed * Cashier skills - Proficient June 2020 * Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient * Front desk agent (hotel) - Completed February 2022 * Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed * Work style: Reliability - Proficient September 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient * Customer service fit - Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer service - Familiar November 2020 * Identifying and resolving common customer issues Full results: Familiar * Memorization - Proficient July 2020 * Committing product or merchandise information to memory and recalling it at a later time

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles * Full results: Familiar * Call Center Customer Service - Familiar * Applying customer service skills in a call center setting * Full results: Familiar * Sales: Influence & Negotiation - Proficient * Persuading reluctant customers to buy products or services, and influencing and negotiating with * customers to meet sales goals * Full results: Proficient * Scheduling - Proficient * Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when * creating schedules * Full results: Proficient * Work style: Reliability - Expert * January 2021 * Tendency to be dependable and come to work * Full results: Expert * Filing & organization - Highly Proficient * Measures a candidate's ability to arrange and manage files or records using a set of rules * Full results: Highly Proficient * Customer focus & orientation - Highly Proficient * Responding to customer situations with sensitivity * Full results: Highly Proficient * Sales skills - Proficient * Persuading reluctant customers to buy products or services, and influencing and negotiating with * customers to meet sales goals

Retail and Customer Service > Customer Service

Measures the traits that are important for high-quality customer service. Full results: Familiar * Food Safety - Expert March 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert * Early Childhood Development - Expert * January 2020 Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Expert * Work Style: Perseverance - Proficient May 2020 * Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence Full results: Proficient * Work Style: Conscientiousness - Highly Proficient May 2020 * Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient * Bartending - Highly Proficient November 2020 * Understanding, pouring, and mixing drink orders

Environmental and Occupational Health and Hygiene > Food Safety & Regulation

Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Written Communication - Proficient April 2019 * Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient * Administrative Assistant/Receptionist - Familiar June 2020 * Using basic scheduling and organizational skills in an office setting. Full results: Familiar * Data entry: Attention to detail - Proficient September 2021 * Maintaining data integrity by detecting errors Full results: Proficient * Customer service - Proficient August 2021 * Identifying and resolving common customer issues Full results: Proficient * Customer focus & orientation - Proficient February 2022 * Responding to customer situations with sensitivity * Full results: Proficient * Sales skills - Proficient July 2021 * Influencing and negotiating with customers Full results: Proficient * Work motivation - Highly Proficient January 2021 * Level of motivation and discipline applied toward work

Retail and Customer Service > Customer Service

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work. Full results: Proficient * Food Safety - Proficient August 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient * Food Safety - Familiar September 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar * Customer Focus & Orientation - Highly Proficient September 2020 * Responding to customer situations with sensitivity. Full results: Highly Proficient * Bartending - Highly Proficient August 2020 * Understanding, pouring, and mixing drink orders

Hospitality & Catering > Catering

Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Highly Proficient April 2020 Speaking clearly, correctly, and concisely Full results: Highly Proficient * Attention to Detail - Highly Proficient Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient * Work Style: Reliability - Familiar June 2020 Tendency to be dependable and come to work Full results: Familiar * Sales: Influence & Negotiation - Familiar June 2020 Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar

Retail and Customer Service > Customer Service

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Familiar August 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar * Front Desk Agent (Hotel) - Familiar January 2020

Retail and Customer Service > Customer Service

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020

Retail and Customer Service > Customer Service

Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar * Food service: Customer situations - Highly Proficient May 2021 * Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Highly Proficient * Bartending - Expert June 2021 * Understanding, pouring, and mixing drink orders

Hospitality & Catering > Catering

Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Proficient February 2020 * Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient * Restaurant Manager - Proficient February 2020

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results * Verbal Communication - Familiar December 2018 * Measures a candidate's ability to effectively convey information when speaking. Full results * Attention to Detail - Proficient March 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results:

Retail and Customer Service > Customer Service

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Service - Proficient * Identifying and resolving common customer issues Full results: Proficient

Retail and Customer Service > Customer Service

Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Completed

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles. Full results: Familiar * Verbal Communication - Familiar * Speaking clearly, correctly, and concisely

Retail and Customer Service > Customer Service

Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient

Leisure, Travel and Sports > Gambling

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Administrative Support Professional Fit - Familiar

Retail and Customer Service > Customer Service

Full results: Expert * Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Expert

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Early Childhood Development - Highly Proficient

Retail and Customer Service > Retail

Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Proficient

Leisure, Travel and Sports > Gambling

Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Completed

Leisure, Travel and Sports > Gambling

Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Expert

Retail and Customer Service > Customer Service

Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Food Safety - Highly Proficient

Environmental and Occupational Health and Hygiene > Food Safety & Regulation

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Written Communication - Familiar

Leisure, Travel and Sports > Gambling

Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Delivery Driver - Proficient

Transport and Freight > Road Transport Workers

Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Customer Service - Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles. Full results: Familiar * Data Entry: Accuracy - Highly Proficient

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Highly Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer focus & orientation - Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Completed

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Highly Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Sales Skills - Familiar

Retail and Customer Service > Retail

Assesses personality traits that result in high-quality customer service. Full results: Familiar * Verbal Communication - Proficient

Leisure, Travel and Sports > Gambling

Measures the traits that are important for success for customer service roles * Full results: Familiar * Sales Skills - Proficient

Retail and Customer Service > Retail

Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Customer Service - Familiar

Leisure, Travel and Sports > Gambling

Measures the traits that are important for high-quality customer service. Full results: Familiar * Bartending - Familiar

Hospitality & Catering > Catering

Full results * Measures the traits that are important for success for customer service roles

Leisure, Travel and Sports > Gambling

Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Motivation - Proficient * Level of motivation and discipline applied toward work Full results: Proficient * General Manager (Hospitality) - Proficient October 2020 * Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient * Veterinary Receptionist Skills - Proficient October 2020 * Managing practitioner schedules and maintaining accurate patient records Full results: Proficient * Customer Focus & Orientation - Highly Proficient October 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Medical Billing - Proficient November 2020 * Understanding the procedures and forms used for medical billing Full results: Proficient * Electronic Health Records: Best Practices - Highly Proficient November 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient * Data Entry: Accuracy - Highly Proficient November 2020 * Entering data quickly and accurately Full results: Highly Proficient * Cognitive Ability - Familiar November 2020 * Combining pieces of information to form general rules or conclusions. Full results: Familiar * Work Style: Reliability - Highly Proficient November 2020 * Tendency to be dependable and come to work Full results: Highly Proficient * Typing - Completed October 2020 * Transcribing text using a standard keyboard Full results: Completed * Administrative Assistant/Receptionist - Familiar November 2020 * Using basic scheduling and organizational skills in an office setting Full results: Familiar * Data Entry: Accuracy - Highly Proficient November 2020 * Entering data quickly and accurately Full results: Highly Proficient * Medical Receptionist Skills - Highly Proficient November 2020 * Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient * Medical receptionist skills - Highly Proficient November 2020 * Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient * Customer service - Proficient September 2020 * Identifying and resolving common customer issues Full results: Proficient * Sales Skills - Highly Proficient December 2020 * Influencing and negotiating with customers

Health Services > Veterinarians

Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Delivery Driver - Highly Proficient * Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient * Electronic Medical Records: Best Practices - Highly Proficient October 2019 * Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient * Logic & Critical Thinking - Familiar October 2019 * Using logic to solve problems. Full results: Familiar * Data Entry Clerk - Proficient October 2019 * Maintaining data integrity by detecting errors. Full results: Proficient * Telemarketer/Appointment Setter-Work from Home - Proficient September 2019 * Speaking clearly, correctly, and concisely Full results: Proficient * Sales: Influence & Negotiation - Proficient April 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient * Attention to Detail - Proficient April 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient * Scheduling - Proficient November 2019 * Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient * Social Media - Proficient April 2020 * Creating content, communicating online, and building a brand's reputation. Full results: Proficient * Logic & Critical Thinking - Familiar October 2019 * Using logic to solve problems * Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Electronic Medical Records: Best Practices - Familiar

Transport and Freight > Road Transport Workers

Full results: Expert * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Proficient September 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient * General Manager (Hospitality) - Proficient June 2020 * Solving group scheduling problems and reading and interpreting P&L statements * Full results: Proficient * Management & Leadership Skills: Planning & Execution - Highly Proficient October 2019 * Planning and managing resources to accomplish organizational goals. Full results: Highly Proficient * Supervisory Skills: Motivating & Assessing Employees - Completed June 2020 * Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Completed * Social Media - Familiar February 2020 * Creating content, communicating online, and building a brand's reputation. Full results: Familiar * Food Safety - Proficient February 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Proficient * Management & Leadership Skills: Impact & Influence - Familiar * Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Familiar * Administrative Support - Familiar June 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar * Cognitive Ability - Proficient January 2020 * Combining pieces of information to form general rules or conclusions. Full results: Proficient * Food Service Fit: Back of House - Familiar May 2020 * Measures the traits that are important for successful back of house food service roles

Retail and Customer Service > Customer Service

Measures the traits that are important for success for customer service roles * Full results: Familiar * Attention to Detail - Proficient * Identifying differences in materials, following instructions, and detecting details among distracting * information * Full results: Proficient * Customer Service - Familiar * Identifying and resolving common customer issues * Full results: Familiar * Marketing - Familiar * Understanding a target audience and how to best communicate with them * Full results: Familiar * Administrative Support - Proficient * Using basic scheduling and organizational skills in an office setting * Full results: Proficient * Customer Focus & Orientation - Proficient * Responding to customer situations with sensitivity * Full results: Proficient * Mechanical Skills: Aptitude - Familiar * October 2019 * Understanding and applying mechanical concepts and processes * Full results: Familiar * Administrator - Highly Proficient * Personality and problem-solving skills * Full results: Highly Proficient * Scheduling - Expert * August 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts * Full results: Expert * Cashier Skills - Expert * September 2020 * Counting cash, processing transactions, following written procedures, and attending to details * Full results: Expert

Retail and Customer Service > Customer Service

Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar - Work Style: Conscientiousness - Completed * Digital Risk, LLC Data Capture Analyst 2020-10-01 Highly Proficient * Full results: Highly Proficient - - Highly Proficient * Identifying and resolving common customer issues Full results: Highly Proficient - Customer Focus & Orientation - Highly Proficient January 2020 Responding to customer situations with sensitivity Full results: Highly Proficient - Attention to Detail - Highly Proficient June 2020 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient - Management & Leadership Skills: Planning & Execution - Proficient March 2019 Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals. Full results: Proficient - Receptionist - Highly Proficient October 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting

Retail and Customer Service > Customer Service

Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Food Service: Customer Situations - Highly Proficient * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient * Food Safety - Completed April 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed * Bartender Fit - Proficient October 2020 * Measures the traits that are important for successful bartenders Full results: Proficient * Bartending - Familiar April 2020 * Understanding, pouring, and mixing drink orders Full results: Familiar * Work Style: Reliability - Highly Proficient June 2020 * Tendency to be dependable and come to work

Hospitality & Catering > Catering