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Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient January 2020 * Responding to customer situations with sensitivity Full results: Proficient * Medical Lab Procedures - Phlebotomy - Proficient June 2020 * Selecting proper supplies based on physician orders for specimen collection protocol. Full results: Proficient * Work Style: Reliability - Familiar June 2020 * Tendency to be dependable and come to work Full results: Familiar * Following Directions - Highly Proficient August 2020 * Following multi-step instructions. Full results: Highly Proficient * Attention to Detail - Highly Proficient August 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Customer Service
Measures the traits that are important for high-quality customer service. Full results: Familiar Sales Skills - Proficient Influencing and negotiating with customers Full results: Proficient Work style: Reliability - Proficient September 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient Verbal communication - Highly Proficient November 2021 Speaking clearly, correctly, and concisely Full results: Highly Proficient Basic attention to detail - Highly Proficient July 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Highly Proficient Inside sales - Proficient November 2021 Understanding and responding appropriately in sales scenarios, and performing common sales calculations Full results: Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Delivery Driver - Familiar July 2020 * Interpreting instructions, reading maps, and solving problems. Full results: Familiar * Work Style: Reliability - Familiar March 2020 * Tendency to be dependable and come to work Full results: Familiar * Warehouse Associate - Proficient August 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Proficient * Security Guard Skills - Proficient August 2020 * Assessing risks, enforcing security standards, and handling complaints
Transport and Freight > Road Transport Workers
Measures the traits that are important for success for customer service roles. Full results: Familiar * Typing - Proficient June 2020 * Transcribing text using a standard keyboard Full results: Proficient * Call Center Customer Service - Familiar May 2020 * Applying customer service skills in a call center setting. Full results: Familiar * Sales: Influence & Negotiation - Proficient * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles * Full results: Familiar * Sales Skills - Familiar April 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Emotional Competence - Familiar December 2019 * Managing one's own emotions and understanding those of others. Full results: Familiar
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Expert July 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Administrative Assistant/Receptionist - Expert June 2020 * Using basic scheduling and organizational skills in an office setting. Full results: Expert * Principles of Accounting - Proficient November 2019 * Preparing financial records according to federal policies
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Sales skills - Familiar January 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals
Retail and Customer Service > Customer Service
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Administrative Assistant/Receptionist - Proficient June 2020 * Using basic scheduling and organizational skills in an office setting
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Familiar December 2019 * Speaking clearly, correctly, and concisely
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient
Retail and Customer Service > Customer Service
rooms based on verbal requests and identifying errors in hotel data Full results: Familiar * Applying customer service skills in a call center setting. Full results: Completed
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Highly Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Expert
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer focus & orientation - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer service - Familiar
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Filing & Organization - Familiar
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Attention to Detail - Expert
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Service Manager - Proficient
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Direct care - Proficient
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for success for customer service roles * Full results: Familiar * Work Motivation - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Completed
Leisure, Travel and Sports > Gambling
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Data Entry - Completed
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar Work Style: Conscientiousness - Expert
Leisure, Travel and Sports > Gambling
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Written Communication - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles * Full results: Familiar * Food Service: Customer Situations - Highly Proficient
Hospitality & Catering > Catering
Measures the traits that are important for success for customer service roles. Full results: Familiar * Cooking Skills: Basic Food Preparation - Proficient
Hospitality & Catering > Catering
Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar * Marketing - Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Food Service: Customer Situations - Proficient
Hospitality & Catering > Catering
Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results * Retail Skills: Shelf Stocking - Proficient
Retail and Customer Service > Retail
Full results * Measures the traits that are important for high-quality customer service. Full results * Verbal Communication - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service * Work Style: Conscientiousness - Expert
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Marketing - Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results * Medical Terminology - Familiar
Pharmaceutical and Life Sciences > Pharmacists
Assesses personality traits that result in high-quality customer service. Full results: Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar Administrative Support - Completed Using basic scheduling and organizational skills in an office setting. Full results: Completed Filing & Organization - Proficient April 2020 Arranging and managing information or materials using a set of rules. Full results: Proficient Nursing Skills: Clinical Judgment - Completed June 2020 Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed Scheduling - Familiar August 2020 Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar Recruiting - Completed August 2020 Managing the candidate sourcing and selection process Full results: Completed Electronic Health Records: Best Practices - Completed March 2020 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed Data Entry: Accuracy - Highly Proficient July 2020 Entering data quickly and accurately Full results: Highly Proficient Composing & Sorting Email - Proficient January 2020 Measures a candidate's ability to effectively compose and organize email messages. Full results: Proficient Customer Focus & Orientation - Proficient February 2020 * Responding to customer situations with sensitivity Full results: Proficient Customer Service - Familiar June 2020 Identifying and resolving common customer issues Full results: Familiar Work Motivation - Expert August 2020 Level of motivation and discipline applied toward work Full results: Expert Dental Receptionist Skills - Proficient February 2020 Managing practitioner schedules and maintaining accurate patient records Full results: Proficient Work Style: Conscientiousness - Expert June 2020 Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert Front Desk Agent (Hotel) - Familiar August 2020 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar Written Communication - Completed August 2020 Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed Medical Terminology - Completed March 2019 Understanding and using medical terminology Full results: Completed Call Center Customer Service - Completed June 2020 Applying customer service skills in a call center setting. Full results: Completed Medical Billing - Completed February 2020 Understanding the procedures and forms used for medical billing. Full results: Completed * Work Style: Reliability - Completed June 2020 Tendency to be dependable and come to work Full results: Completed Logic & Critical Thinking - Completed June 2020 Using logic to solve problems. Full results: Completed Accounting Skills: Bookkeeping - Proficient July 2020 Calculating and determining the accuracy of financial data Full results: Proficient Data Entry: Attention to Detail - Completed August 2020 Maintaining data integrity by detecting errors Full results: Completed Following Directions - Proficient October 2020 Following multi-step instructions. Full results: Proficient
Health Services > Dentists and Dentistry
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020 Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020 Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020 Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020 Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020 Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Familiar August 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar - Front Desk Agent (Hotel) - Familiar January 2020
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Administrative Support Professional Fit - Proficient April 2020 * Measures the traits that are important for successful administrative support professionals. Full results: Proficient * Attention to Detail - Familiar * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar * Customer Focus & Orientation - Highly Proficient April 2020 * Responding to customer situations with sensitivity. Full results: Highly Proficient * Work Style: Conscientiousness - Expert March 2020 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Expert * Retail Skills: Shelf Stocking - Completed March 2020 * Receiving and storing merchandise or product. Full results: Completed * Basic Computer Skills: PC - Completed September 2019 * Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed * Recruiting - Proficient May 2019 * Managing the candidate sourcing and selection process
Retail and Customer Service > Retail
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Active Listening - Highly Proficient May 2020 * Actively listening and appropriately responding in conversations Full results: Highly Proficient * Attention to Detail Skills - Highly Proficient April 2019 * Measures a candidate's ability to use diligence when drafting and editing documents. Full results: Highly Proficient * Customer Focus & Orientation - Highly Proficient February 2020 * Responding to customer situations with sensitivity Full results: Highly Proficient * Sales Skills - Familiar August 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Inside Sales - Proficient May 2020 * Actively listening and responding appropriately; performing common sales calculations
Real Estate
Measures the traits that are important for success for customer service roles. Full * results: Familiar * Food Service: Customer Situations - Proficient * December 2019 * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results * Proficient * Management Fit - Familiar * Measures the traits that are important for success in management positions. Full * results: Familiar * Management & Leadership Skills: Impact & Influence - Familiar June 2020 * Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results * Sales Skills - Familiar * April 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to * meet sales goals * Full results: Familiar
Hospitality & Catering > Catering
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles Full results: Familiar Work Motivation - Familiar Level of motivation and discipline applied toward work Full results: Familiar Creating Presentations with Microsoft PowerPoint - Highly Proficient June 2020 Knowledge of Microsoft PowerPoint tools and features. Full results: Highly Proficient Cashier Skills - Expert July 2020 Counting cash, processing transactions, following written procedures, and attending to details. Full results: Expert Data Entry: Accuracy - Highly Proficient August 2020
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles Full results: Familiar * Work style: Conscientiousness - Proficient December 2020 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Proficient * Sales fit - Expert * Measures the traits that are important for success in sales positions Full results: Expert
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Retail Customer Service - Familiar March 2020 * Comprehending and responding to retail customer needs. Full results: Familiar * Sales: Influence & Negotiation - Completed * March 2020 Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Completed
Retail and Customer Service > Retail
Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar - Work motivation - Expert March 2021 Level of motivation and discipline applied toward work Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar - Work motivation - Expert March 2021 Level of motivation and discipline applied toward work
Leisure, Travel and Sports > Gambling
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Familiar September 2019 * Tendency to be dependable and come to work. Full results: Familiar * Attention to Detail - Highly Proficient * Identifying differences in materials, following instructions, and detecting details among distracting information
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Cognitive Ability - Proficient * Combining pieces of information to form general rules or conclusions. Full results: Proficient * Proofreading - Familiar January 2021 * Proofreading written texts
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Attention to Detail - Expert * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles * Full results: Familiar * Work Style: Reliability - Highly Proficient September 2020 * Tendency to be dependable and come to work Full results: Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work
Leisure, Travel and Sports > Gambling
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Sales Skills - Proficient August 2020 * Influencing and negotiating with customers
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Working with MS Word Documents - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Call Center Customer Service - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Completed
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Attention to Detail - Highly Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar - Sales skills - Proficient
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar - Food Safety - Proficient
Hospitality & Catering > Catering
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Medical Terminology - Proficient
Pharmaceutical and Life Sciences > Pharmacists
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Verbal Communication - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Sales Skills - Proficient
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Inside Sales - Proficient
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Administrative Support - Completed
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Following Directions - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Following Directions - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results * Supervisory Skills: Motivating & Assessing Employees - Familiar
Leisure, Travel and Sports > Gambling
Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar - Logic & Critical Thinking - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Social media - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Administrative Support - Completed
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Expert
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Outside Sales - Completed
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Proficient
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Familiar
Retail and Customer Service > Retail
Full results * Assesses personality traits that result in high-quality customer service. Full results * Customer Focus & Orientation - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Call Center Customer Service - Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results * Sales: Influence & Negotiation - Familiar
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles Full results: Familiar * Filing & Organization - Highly Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles. Full results: Familiar Work Style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results * Work Style: Reliability - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles Full results: Familiar * Verbal Communication - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Management Fit - Highly Proficient * Measures the traits that are important for success in management positions. Full results: Highly Proficient * Front Desk Agent (Hotel) - Highly Proficient July 2020 * Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient * Attention to Detail - Completed July 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed * General Manager (Hospitality) - Proficient June 2020 * Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient * Electronic Health Records: Best Practices - Completed July 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed * Proofreading - Proficient July 2020 * Proofreading written texts. Full results: Proficient * Work Style: Conscientiousness - Expert August 2020 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Expert * Accounting Skills: Bookkeeping - Familiar September 2020 * Calculating and determining the accuracy of financial data Full results: Familiar * Data Entry: Accuracy - Familiar September 2020 * Entering data quickly and accurately Full results: Familiar * Call Center Customer Service - Familiar October 2020 * Applying customer service skills in a call center setting Full results: Familiar * Administrative Assistant/Receptionist - Proficient October 2020 * Using basic scheduling and organizational skills in an office setting
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Work style: Reliability - Proficient June 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient * Customer focus & orientation - Familiar June 2021 * Responding to customer situations with sensitivity Full results: Familiar * Attention to detail - Familiar January 2021 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Familiar * Basic computer skills - Familiar June 2021 * Performing basic computer operations and troubleshooting common problems Full results: Familiar * Customer service - Proficient June 2021 * Identifying and resolving common customer issues * Full results: Proficient * Advanced attention to detail - Proficient August 2021 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient * Work style: Reliability - Highly Proficient August 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient * Following directions - Proficient July 2021 * Following multi-step instructions Full results: Proficient * Call center customer service - Highly Proficient July 2021 * Demonstrating customer service skills in a call center setting Full results: Highly Proficient * Principles of accounting - Completed August 2021 * Preparing financial records according to federal policies Full results: Completed * Administrative assistant/receptionist - Familiar July 2021 * Using basic scheduling and organizational skills in an office setting
Retail and Customer Service > Customer Service
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Working with MS Word Documents - Familiar January 2020 * Knowledge of various Microsoft Word features, functions, and techniques. Full results: Familiar * Attention to Detail - Highly Proficient October 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Highly Proficient * Sales: Influence & Negotiation - Expert April 2019 * Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers. Full results: Expert * Teamwork: Interpersonal Skills - Proficient May 2019 * Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Proficient * Warehouse Associate - Highly Proficient December 2019 * Assesses the tendencies that are important for success in warehouse roles. Full results: Highly Proficient * Written Communication - Highly Proficient May 2019 * Measures a candidate's ability to convey written information using proper grammar rules * Full results: Highly Proficient * Data Entry - Expert May 2019 * Measures a candidate's ability to accurately input data and effectively manage databases
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Following Directions - Familiar
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Proficient * Horse handler * Grooming, tacking, bathing and exercising horses * Feeding and daily care * Assist children and instructors in weekly lessons * Teaching children with special needs horse care and safety * Event planning and strong client communication
Leisure, Travel and Sports > Animals and Pets
Food Service Fit * Full results: Completed * Measures the traits that are important for high-quality customer service. Full results: Familiar - Food Service Fit: Back of House - Familiar * food prep general cleaning inside and out the restaurant cashiering taking orders making change at the front end and the drive thru
Hospitality & Catering > Catering
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Filing & Organization - Proficient May 2019 * Measures a candidate's ability to arrange and manage files or records using a set of rules
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar - Customer Service - Proficient * Cash register clerk process and handled money, stocked all items in store after closing hours
Retail and Customer Service > Retail
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Data Entry Clerk - Familiar September 2019 * Maintaining data integrity by detecting errors
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Retail and Customer Service > Retail