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Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Familiar December 2018 * Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar * Attention to Detail - Proficient * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar Work Style: Conscientiousness - Expert * Make independent decisions. Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions * company and site policies and procedures
Leisure, Travel and Sports > Gambling
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar - Work style: Reliability - Familiar Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar - Work style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Early childhood development - Proficient * Knowledge of the development of children ages 0-3 and of ways to foster that development
Education > Early Education
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Retail Customer Service - Highly Proficient * Comprehending and responding to retail customer needs. Full results: Highly Proficient
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Proficient May 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information
Retail and Customer Service > Customer Service
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Verbal Communication - Familiar * Speaking clearly, correctly, and concisely
Retail and Customer Service > Customer Service
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Completed
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Expert
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Sales: Influence & Negotiation - Familiar
Leisure, Travel and Sports > Gambling
Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar * Food Service: Customer Situations - Familiar
Hospitality & Catering > Catering
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Data entry: Accuracy - Proficient
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Work style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Completed
Leisure, Travel and Sports > Gambling
Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar * Logic & Critical Thinking - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Reliability - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Cashier Assistant - Completed
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Retail Customer Service - Familiar
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Sales skills - Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Typing - Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles Full results: Familiar * Work Style: Conscientiousness - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Customer Service - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Written Communication - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Warehouse Associate - Expert
Retail and Customer Service > Retail
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * First Aid - Familiar
Leisure, Travel and Sports > Gambling
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Call Center Customer Service - Familiar
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles. Full results: Familiar * Data Entry: Accuracy - Expert
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Administrative assistant/receptionist - Completed
Office Work > Secretaries & Administrators
Measures the traits that are important for success for customer service roles. Full results: Familiar * Memorization - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Cognitive Ability - Proficient July 2020 * Combining pieces of information to form general rules or conclusions. Full results: Proficient * Scheduling - Familiar July 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar * Workplace Safety - Familiar July 2020 * Using safe practices at work Full results: Familiar * Front Desk Agent (Hotel) - Expert June 2020 * Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert * Electronic Health Records: Best Practices - Familiar September 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar * Home health aide skills - Familiar December 2020 * Providing care to patients in a home setting * Full results: Familiar * Customer service - Proficient September 2020 * Identifying and resolving common customer issues Full results: Proficient * Workplace English - Highly Proficient December 2020 * Understanding spoken and written English in work situations Full results: Highly Proficient * Cashier skills - Familiar November 2020 * Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar * Analyzing data - Completed November 2020 * Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed * Call center customer service - Completed October 2020 * Applying customer service skills in a call center setting Full results: Completed * Administrative assistant/receptionist - Familiar December 2020 * Using basic scheduling and organizational skills in an office setting Full results: Familiar * Caregiver fit - Completed December 2020 * Measures the traits that are important for successful caregivers Full results: Completed * Verbal communication - Familiar December 2020 * Speaking clearly, correctly, and concisely Full results: Familiar * Manufacturing fit - Familiar December 2020 * Measures the traits that are important for success in manufacturing roles Full results: Familiar * Retail customer service - Proficient * December 2020 Comprehending and responding to retail customer needs. Full results: Proficient * Mechanical knowledge - Proficient December 2020 * Understanding and applying mechanical concepts and processes Full results: Proficient * Home health aide skills - Familiar December 2020 * Providing care to patients in a home setting Full results: Familiar * Warehouse associate - Familiar December 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Familiar * First aid - Proficient December 2020 * Treating common medical emergencies Full results: Proficient * Sales skills - Familiar February 2021 * Influencing and negotiating with customers Full results: Familiar * Customer service fit - Familiar February 2021 * Measures the traits that are important for success for customer service roles Full results: Familiar * Patient-focused care - Familiar March 2021 * Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Familiar * Work style: Reliability - Familiar March 2021 * Tendency to be dependable and come to work Full results: Familiar * Early childhood development - Completed March 2021 * Knowledge of the development of children ages 0-3 and of ways to foster that development * Full results: Completed * Call center customer service - Completed October 2020 * Applying customer service skills in a call center setting Full results: Completed * Work motivation - Completed December 2020 * Level of motivation and discipline applied toward work Full results: Completed * Cleaner fit - Proficient March 2021 * Measures the traits that are important for successful cleaners Full results: Proficient * Attention to detail - Completed November 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Completed * Caregiver fit - Completed December 2020 * Measures the traits that are important for successful caregivers Full results: Completed * Work style: Reliability - Highly Proficient March 2022 * Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient * Security guard skills - Highly Proficient April 2022 * Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient * Sales skills - Familiar February 2021 * Influencing and negotiating with customers
Personal Care & Services > Care Workers
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Data Entry - Highly Proficient * Entering data quickly and accurately Full results: Highly Proficient * Customer Focus & Orientation - Proficient July 2020 * Responding to customer situations with sensitivity Full results: Proficient * Data Entry - Highly Proficient June 2020 * Entering data quickly and accurately Full results: Highly Proficient * Customer Service - Proficient February 2020 * Identifying and resolving common customer issues Full results: Proficient * Medical Receptionist Skills - Highly Proficient August 2020 * Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient * Customer Focus & Orientation - Proficient July 2020 * Responding to customer situations with sensitivity Full results: Proficient * Customer Service - Proficient February 2020 * Identifying and resolving common customer issues Full results: Proficient * Verbal Communication - Completed August 2020 * Measures a candidate's ability to effectively convey information when speaking. Full results: Completed * Veterinary Receptionist Skills - Highly Proficient June 2020 * Managing practitioner schedules and maintaining accurate patient records Full results: Highly Proficient * Work Style: Reliability - Completed January 2020 * Tendency to be dependable and come to work Full results: Completed * Verbal Communication - Highly Proficient October 2020 * Speaking clearly, correctly, and concisely Full results: Highly Proficient * Cashier skills - Proficient January 2021 * Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient * Attention to detail - Proficient April 2021 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient * Food safety - Proficient April 2021 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Proficient * Administrative assistant/receptionist - Familiar April 2021 * Using basic scheduling and organizational skills in an office setting Full results: Familiar * Scheduling - Familiar July 2021 * Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar * Cashier skills - Proficient January 2021 * Counting cash, processing transactions, following written procedures, and attending to details. Full results: Proficient * Work style: Reliability - Familiar July 2021 * Tendency to be reliable, dependable, and act with integrity at work
Health Services > Veterinarians
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Attention to Detail - Proficient June 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient * Receptionist - Proficient May 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient * Inside Sales - Proficient May 2020 * Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient * Sales skills - Familiar May 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals. Full results: Familiar * Scheduling - Proficient June 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient * Customer focus & orientation - Highly Proficient December 2019 * Responding to customer situations with sensitivity Full results: Highly Proficient * Written communication - Proficient February 2021 * Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient * Administrative assistant/receptionist - Proficient January 2021 * Using basic scheduling and organizational skills in an office setting Full results: Proficient * Data entry: Accuracy - Expert * March 2021 * Entering data quickly and accurately Full results: Expert * Medical receptionist skills - Expert June 2020
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Motivation - Familiar July 2020 * Level of motivation and discipline applied toward work Full results: Familiar * Manufacturing Fit - Highly Proficient * Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient * Warehouse Associate - Proficient September 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Proficient * Workplace Safety - Proficient September 2020 * Using safe practices at work Full results: Proficient * Customer Service - Familiar July 2020 * Identifying and resolving common customer issues Full results: Familiar * Administrative Assistant/Receptionist - Familiar October 2020 * Using basic scheduling and organizational skills in an office setting Full results: Familiar * Warehouse associate - Proficient September 2020 * Assesses the tendencies that are important for success in warehouse roles Full results: Proficient * Work style: Reliability - Highly Proficient February 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient * Attention to detail - Proficient January 2021 * Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient * Early childhood development - Proficient October 2020 * Knowledge of the development of children ages 0-3 and of ways to foster that development
Retail and Customer Service > Retail
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Expert August 2020 * Tendency to be dependable and come to work Full results: Expert * Work style: Reliability - Highly Proficient May 2022 * Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient * Delivery driver - Proficient December 2021 * Interpreting instructions or signs and solving problems Full results: Proficient * Warehouse associate - Familiar March 2022 * Assesses the tendencies that are important for success in warehouse roles Full results: Familiar * Cleaner fit - Proficient April 2022 * Measures the traits that are important for successful cleaners
Transport and Freight > Road Transport Workers
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Highly Proficient * August 2020 Responding to customer situations with sensitivity Full results: Highly Proficient * Receptionist - Highly Proficient * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient * Following Directions - Highly Proficient September 2020 * Following multi-step instructions. Full results: Highly Proficient
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Delivery Driver - Familiar September 2020 * Interpreting instructions, reading maps, and solving problems. Full results: Familiar * Work style: Reliability - Familiar May 2021 * Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar * Workplace safety - Familiar June 2021 * Using safe practices at work
Transport and Freight > Road Transport Workers
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Verbal Communication - Familiar August 2019 * Speaking clearly, correctly, and concisely Full results: Familiar * Logic & Critical Thinking - Proficient June 2019 * Using logic to solve problems. Full results: Proficient * Written Communication - Familiar April 2018 * Measures a candidate's ability to convey written information using proper grammar rules
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar - Food Service: Customer Situations - Proficient June 2020 Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
Hospitality & Catering > Catering
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient September 2020 * Tendency to be dependable and come to work
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Problem Solving - Expert December 2019 * Measures a candidate's ability to analyze relevant information when solving problems
Leisure, Travel and Sports > Gambling
Full results: Familiar * Assesses personality traits that result in high-quality customer service. Full results: Familiar - Work Style: Conscientiousness - Proficient
Leisure, Travel and Sports > Gambling
rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient * Applying customer service skills in a call center setting. Full results: Proficient
Retail and Customer Service > Customer Service
Full results: Expert * Measures the traits that are important for success for customer service roles. Full results: Familiar * Manufacturing: Quality Inspection - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Proficient
Retail and Customer Service > Customer Service
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Reliability - Expert
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Assesses personality traits that result in high-quality customer service * Full results: Familiar * Call Center Customer Service - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Proficient
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service. Full results: Familiar * Attention to Detail - Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Retail Customer Service - Proficient
Retail and Customer Service > Retail
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Written Communication - Familiar
Leisure, Travel and Sports > Gambling
Full results * Assesses personality traits that result in high-quality customer service. Full results * Building Relationships for Childcare Providers - Completed
Education > Childcare
Full results: Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Administrative Support - Completed
Retail and Customer Service > Customer Service
Full results: Proficient * Assesses personality traits that result in high-quality customer service * Full results: Familiar * Memorization - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Social Media - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Typing - Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Familiar
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles. Full results: Familiar * Administrative Support Professional Fit - Highly Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles. Full results: Familiar * Food Service: Customer Situations - Proficient
Hospitality & Catering > Catering
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles * Full results: Familiar * Logic & Critical Thinking - Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Familiar
Leisure, Travel and Sports > Gambling
Assessments * Measures the traits that are important for high-quality customer service. Full results: Influence & Negotiation - Highly Proficient
Leisure, Travel and Sports > Gambling
Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Expert
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Proficient
Retail and Customer Service > Customer Service
Full results * Measures the traits that are important for success for customer service roles. Full results * Medical Billing - Familiar
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Following Directions - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Expert * Measures the traits that are important for high-quality customer service. Full results: Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service * Full results: Familiar
Leisure, Travel and Sports > Gambling
Measures the traits that are important for success for customer service roles. Full results: Familiar * Verbal Communication - Proficient
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Automotive Maintenance - Proficient
Trades > Transportation/Motive Power Repair and Maintenance Trades
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar
Retail and Customer Service > Customer Service
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar
Retail and Customer Service > Customer Service
Assesses personality traits that result in high-quality customer service. Full results: Familiar * Receptionist - Proficient
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles Full results: Familiar * Sales Skills - Proficient
Retail and Customer Service > Retail
Measures the traits that are important for success for customer service roles * Full results: Familiar * Scheduling - Proficient
Retail and Customer Service > Customer Service
Assessments * Assesses personality traits that result in high-quality customer service. Full results: Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for high-quality customer service
Leisure, Travel and Sports > Gambling
Full results: Proficient * Assesses personality traits that result in high-quality customer service
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar - Work Style: Conscientiousness - Highly Proficient Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient - Retail Customer Service - Proficient April 2019 Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient - Food Safety - Familiar May 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Familiar - Work Style: Conscientiousness - Expert June 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting * Help at Home LLC Personal Care Assistant 2018-11-01 Support patient by providing non-medical assistance with the activities of daily living, such as housekeeping and laundry services. shopping for food and other household requirements. preparing and serving meals and snacks, running errands. Assist patient by providing personal care, such as, bathing, dressing, grooming and medicine reminders
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient May 2020 * Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient * Attention to Detail - Proficient * Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient * Visual Merchandising - Proficient June 2020 * Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel. Full results: Proficient * Receptionist - Expert June 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert * Cleaner Fit - Highly Proficient September 2020 * Measures the traits that are important for successful cleaners Full results: Highly Proficient * Work Motivation - Highly Proficient June 2020 * Level of motivation and discipline applied toward work Full results: Highly Proficient * Customer Service - Proficient June 2020 * Identifying and resolving common customer issues Full results: Proficient * Customer Focus & Orientation - Highly Proficient September 2020 * Responding to customer situations with sensitivity
Retail and Customer Service > Retail
Full results: Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * General Manager (Hospitality) - Proficient * Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient * Supervisory Skills: Motivating & Assessing Employees - Proficient August 2020 * Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient * Work motivation - Expert November 2021 * Level of motivation and discipline applied toward work Full results: Expert * Supervisory skills: Motivating & assessing employees - Proficient August 2020 * Motivating others to achieve objectives and identifying improvements or corrective actions
Hospitality & Catering > Other Hospitality
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Verbal Communication - Highly Proficient * Speaking clearly, correctly, and concisely Full results: Highly Proficient * Delivery Driver - Highly Proficient September 2020 * Interpreting instructions or signs and solving problems Full results: Highly Proficient * Sales Skills - Highly Proficient September 2020 * Influencing and negotiating with customers Full results: Highly Proficient
Transport and Freight > Road Transport Workers
Measures the traits that are important for high-quality customer service. Full results: Familiar Data Entry Clerk - Completed December 2019 Maintaining data integrity by detecting errors Full results: Completed Attention to Detail - Completed Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed
Retail and Customer Service > Customer Service
Measures the traits that are important for success for customer service roles Full results: Familiar * Customer Focus & Orientation - Proficient December 2019 * Responding to customer situations with sensitivity Full results: Proficient * Call Center Customer Service - Proficient September 2020 * Applying customer service skills in a call center setting
Retail and Customer Service > Customer Service
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar * Sales Skills: Influence & Negotiation - Familiar September 2019 * Using influence and negotiation techniques to engage with and persuade customers
Retail and Customer Service > Retail
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Verbal Communication - Highly Proficient * Speaking clearly, correctly, and concisely
Leisure, Travel and Sports > Gambling
Full results: Expert * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Completed * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Work Style: Conscientiousness - Familiar
Leisure, Travel and Sports > Gambling
Full results: Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Work Style: Reliability - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Customer Focus & Orientation - Highly Proficient
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service. Full results: Familiar * Filing & Organization - Familiar
Leisure, Travel and Sports > Gambling
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service. Full results: Familiar * Attention to Detail - Familiar
Leisure, Travel and Sports > Gambling
Full results: Familiar * Measures the traits that are important for success for customer service roles. Full results: Familiar * Attention to Detail - Familiar
Retail and Customer Service > Retail