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Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Bartending - Highly Proficient | Hospitality & Catering > Catering |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Mechanical Knowledge - Familiar | Elementary > Other Elementary |
Full results: Familiar * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Early Childhood Development - Completed | Retail and Customer Service > Retail |
Full results: Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Attention to Detail - Proficient | Retail and Customer Service > Retail |
Full results: Proficient * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Attention to Detail - Completed | Leisure, Travel and Sports > Gambling |
Full results: Expert * Measures the traits that are important for success for customer service roles Full results: Familiar - Basic attention to detail - Completed | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Filing & Organization - Familiar | Retail and Customer Service > Customer Service |
Measures the traits that are important for success for customer service roles.
Full results: Familiar
Supervisory Skills: Motivating & Assessing Employees - Proficient | Leisure, Travel and Sports > Gambling |
Full results * Assesses personality traits that result in high-quality customer service.
Full results * Retail Skills: Shelf Stocking - Familiar | Retail and Customer Service > Retail |
Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Sales Fit - Proficient | Retail and Customer Service > Retail |
Full results: Familiar * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Written Communication - Familiar | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Marketing - Proficient | Leisure, Travel and Sports > Gambling |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Building Relationships for Childcare Providers - Completed | Education > Childcare |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Sales: Influence & Negotiation - Familiar | Leisure, Travel and Sports > Gambling |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Technical Support: Customer Situations - Familiar | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Food Service: Customer Situations - Familiar | Hospitality & Catering > Catering |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Customer Focus & Orientation - Highly Proficient | Leisure, Travel and Sports > Gambling |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Work Style: Reliability - Proficient | Leisure, Travel and Sports > Gambling |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Work Style: Reliability - Familiar | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for high-quality customer service.
Full results * Sales: Influence & Negotiation - Highly Proficient | Retail and Customer Service > Retail |
Measures the traits that are important for high-quality customer service.
Full results: Familiar * Administrative Assistant/Receptionist - Proficient | Office Work > Secretaries & Administrators |
Full results * Measures the traits that are important for high-quality customer service.
Full results * Verbal Communication - Highly Proficient | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Work Style: Reliability - Familiar | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles. Full results: Familiar - Work style: Reliability - Proficient | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar
Administrative Assistant/Receptionist - Proficient | Office Work > Secretaries & Administrators |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Sales Skills - Highly Proficient | Retail and Customer Service > Retail |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Food Safety - Proficient | Environmental and Occupational Health and Hygiene > Food Safety & Regulation |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Social Media - Proficient | Leisure, Travel and Sports > Gambling |
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting * Full results: Familiar | Hospitality & Catering > Catering |
Full results: Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar | Retail and Customer Service > Customer Service |
Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar | Leisure, Travel and Sports > Gambling |
Full results: Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar | Retail and Customer Service > Customer Service |
Measures the traits that are important for success for customer service roles.
Full results: Familiar
Medical Billing - Completed | Retail and Customer Service > Customer Service |
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service | Leisure, Travel and Sports > Gambling |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles | Retail and Customer Service > Customer Service |
Measures the traits that are important for high-quality customer service * Verbal Communication - Highly Proficient | Leisure, Travel and Sports > Gambling |
Full results: Proficient * Assesses personality traits that result in high-quality customer service | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for high-quality customer service.
Full results: Familiar | Leisure, Travel and Sports > Gambling |
Full results: Proficient * Measures the traits that are important for high-quality customer service | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for high-quality customer service.
Full results: Familiar | Leisure, Travel and Sports > Gambling |
Full results: Highly Proficient * Assessing risks, enforcing security standards, and handling complaints | Security > Security Guards |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Customer Focus & Orientation - Highly Proficient
May 2020 * Responding to customer situations with sensitivity
Full results: Highly Proficient * Receptionist - Highly Proficient
July 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly Proficient * Electronic Health Records: Best Practices - Highly Proficient
May 2020 * Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
Full results: Highly Proficient * Attention to Detail - Highly Proficient
July 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient * Medical Receptionist Skills - Expert
July 2020 * Managing physician schedules and maintaining accurate patient records
Full results: Expert * Veterinary Receptionist Skills - Proficient
January 2020 * Managing practitioner schedules and maintaining accurate patient records
Full results: Proficient * Work Style: Reliability - Familiar
May 2020 * Tendency to be dependable and come to work
Full results: Familiar * Dental Receptionist Skills - Proficient
July 2020 * Managing practitioner schedules and maintaining accurate patient records
Full results: Proficient * Cleaner Fit - Highly Proficient * Measures the traits that are important for successful cleaners.
Full results: Highly Proficient * Spreadsheets with Microsoft Excel - Completed
January 2020 * Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed * Recruiting - Highly Proficient
July 2020 * Managing the candidate sourcing and selection process
Full results: Highly Proficient * Work Style: Conscientiousness - Highly Proficient
April 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient * Typing - Familiar
April 2019 * Transcribing text using a standard keyboard
Full results: Familiar * Sales Skills - Familiar
June 2020 * Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar * Medical Billing - Proficient
August 2020 * Understanding the procedures and forms used for medical billing.
Full results: Proficient * Call Center Customer Service - Expert
January 2020 * Applying customer service skills in a call center setting.
Full results: Expert * Working with MS Word Documents - Proficient
May 2020 * Knowledge of various Microsoft Word features, functions, and techniques.
Full results: Proficient * Filing & Organization - Highly Proficient
May 2020 * Arranging and managing information or materials using a set of rules.
Full results: Highly Proficient * Written Communication - Completed
January 2020 * Best practices for writing, including grammar, style, clarity, and brevity.
Full results: Completed * Customer Service - Completed
September 2018 * Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Full results: Completed * Work style: Reliability - Familiar
May 2020 * Tendency to be dependable and come to work | Health Services > Veterinarians |
Full results: Familiar * Measures the traits that are important for success for customer service roles
Full results: Familiar * Sales Skills - Highly Proficient
July 2020 * Influencing and negotiating with customers
Full results: Highly Proficient * Principles of Accounting - Completed * Preparing financial records according to federal policies
Full results: Completed * Typing - Completed
August 2020 * Transcribing text using a standard keyboard
Full results: Completed * Customer Focus & Orientation - Highly Proficient
July 2020 * Responding to customer situations with sensitivity
Full results: Highly Proficient * Customer Service - Completed
August 2020 * Identifying and resolving common customer issues
Full results: Completed * Management Fit - Proficient
July 2020 * Measures the traits that are important for success in management positions.
Full results: Proficient * Project Timeline Management - Familiar
September 2020 * Prioritizing and allocating time to effectively achieve project deliverables
Full results: Familiar * Administrative Assistant/Receptionist - Completed
August 2020 * Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Completed * Accounting Skills: Bookkeeping - Familiar
September 2020 * Calculating and determining the accuracy of financial data
Full results: Familiar * Operations Associate Fit - Proficient
September 2020 * Measures the traits that are important for success in operations associate positions.
Full results: Proficient * Retail Customer Service - Completed
September 2020 * Comprehending and responding to retail customer needs
Full results: Completed * Inside Sales - Proficient
September 2020 * Actively listening and responding appropriately; performing common sales calculations.
Full results: Proficient * Work Style: Reliability - Familiar
September 2020 * Tendency to be dependable and come to work
Full results: Familiar * Work Motivation - Familiar
August 2020 * Level of motivation and discipline applied toward work
Full results: Familiar * Work Style: Conscientiousness - Familiar
August 2020 * Tendency to be well-organized, rule-abiding, and hard-working | Retail and Customer Service > Retail |
Measures the traits that are important for high-quality customer service * Full results: Familiar * Food Service: Customer Situations - Proficient * August 2020 * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting * Full results: Proficient * Work style: Professionalism - Proficient * October 2021 * Tendency to be accountable, professional, open to feedback, and act with integrity at work * Full results: Proficient * Customer service fit - Proficient * December 2021 * Measures the traits that are important for success for customer service roles * Full results: Proficient * Attention to detail - Proficient * December 2021 * Identifying differences in materials, following instructions, and detecting details among distracting * information * Full results: Proficient * Attention to detail - Proficient * December 2021 * Identifying differences in materials, following instructions, and detecting details among distracting * information | Hospitality & Catering > Catering |
Full results: Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Data Entry: Accuracy - Highly Proficient * Entering data quickly and accurately
Full results: Highly Proficient * Administrative Assistant/Receptionist - Familiar
November 2020 * Using basic scheduling and organizational skills in an office setting
Full results: Familiar * Scheduling - Familiar
November 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts
Full results: Familiar * Customer focus & orientation - Proficient
January 2021 * Responding to customer situations with sensitivity
Full results: Proficient * Call center customer service - Proficient
February 2021 * Applying customer service skills in a call center setting
Full results: Proficient * Work style: Reliability - Proficient
February 2021 * Tendency to be reliable, dependable, and act with integrity at work | Retail and Customer Service > Customer Service |
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Work Style: Reliability - Proficient * Tendency to be dependable and come to work
Full results: Proficient * Early Childhood Development - Completed
September 2019 * Knowledge of the development of children ages 0-3 and of ways to foster that development
Full results: Completed * Cooking Skills: Basic Food Preparation - Completed
July 2019 * Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: Completed * Memorization & Recall - Proficient
May 2020 * Committing product or merchandise information to memory and recalling it at a later time | Education > Childcare |
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar -
Receptionist - Expert
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Expert -
Sales: Influence & Negotiation - Highly Proficient
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient -
Management & Leadership Skills: Impact & Influence - Highly Proficient
May 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives.
Full results: Highly Proficient | Retail and Customer Service > Customer Service |
Full results: Completed * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Attention to Detail - Completed * Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed * Data Entry: Accuracy - Completed
April 2019 * Measures a candidate's ability to accurately input data and effectively manage databases.
Full results: Completed * Sales Skills - Completed
August 2019 * Using influence and negotiation techniques to engage with and persuade customers.
Full results: Completed * Customer Focus & Orientation - Proficient
October 2020 * Responding to customer situations with sensitivity | Retail and Customer Service > Customer Service |
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service * Full results: Familiar * Front Desk Agent (Hotel) - Expert * Selecting hotel rooms based on verbal requests and identifying errors in hotel data * Full results: Expert * Work Style: Reliability - Completed * November 2019 * Tendency to be dependable and come to work * Full results: Completed * Scheduling - Expert * September 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts | Retail and Customer Service > Customer Service |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Food Safety - Expert
August 2020 * Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Expert * Work Style: Conscientiousness - Expert
July 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting | Environmental and Occupational Health and Hygiene > Food Safety & Regulation |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Work Motivation - Proficient * Level of motivation and discipline applied toward work * Full results: Proficient * HVAC Technician - Proficient
June 2020 * Designing, implementing, and troubleshooting commercial HVAC systems
Full results: Proficient * Customer Focus & Orientation - Highly Proficient
June 2020 * Responding to customer situations with sensitivity
Full results: Highly Proficient | Trades > Construction Trades |
Full results: Familiar * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Work Style: Conscientiousness - Familiar
August 2019 * Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar * Front Desk Agent (Hotel) - Familiar
January 2020 | Retail and Customer Service > Customer Service |
Measures the traits that are important for high-quality customer service.
Full results: Familiar * Attention to Detail - Expert
April 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Expert * Work Style: Conscientiousness - Highly Proficient
April 2020 * Tendency to be well-organized, rule-abiding, and hard-working | Leisure, Travel and Sports > Gambling |
Full results: Expert * Measures the traits that are important for success for customer service roles
Full results: Familiar * Work Style: Reliability - Proficient
May 2020 * Tendency to be dependable and come to work
Full results: Proficient * Customer Service - Expert
July 2020 * Identifying and resolving common customer issues | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Verbal Communication - Highly Proficient * Speaking clearly, correctly, and concisely
Full results: Highly Proficient * Customer Focus & Orientation - Proficient
March 2020 * Responding to customer situations with sensitivity | Retail and Customer Service > Customer Service |
Full results: Proficient * Measures the traits that are important for success for customer service roles
Full results: Familiar * Attention to detail - Highly Proficient
December 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information | Retail and Customer Service > Retail |
Full results: Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Receptionist - Highly Proficient
June 2021 * Using basic scheduling, attention to detail, and organizational skills in an office setting | Retail and Customer Service > Customer Service |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Business Math - Highly Proficient * Using basic math to solve problems in a business context.
Full results: Highly Proficient | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for success for customer service roles
Full results: Familiar * Work Motivation - Highly Proficient
August 2020 * Level of motivation and discipline applied toward work | Leisure, Travel and Sports > Gambling |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles. Full results: Familiar - Customer Service - Proficient Identifying and resolving common customer issues Full results: Proficient | Retail and Customer Service > Customer Service |
Tendency to be dependable and come to work Full results: Proficient * Measures the traits that are important for success for customer service roles Full results: Familiar * Attention to Detail - Highly Proficient | Retail and Customer Service > Retail |
Full results: Highly Proficient * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Work Style: Conscientiousness - Highly Proficient | Leisure, Travel and Sports > Gambling |
Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Work Style: Conscientiousness - Highly Proficient | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Customer focus & orientation - Highly Proficient | Leisure, Travel and Sports > Gambling |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Work Style: Reliability - Familiar | Leisure, Travel and Sports > Gambling |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Customer Focus & Orientation - Proficient | Retail and Customer Service > Customer Service |
Full results: Expert * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Administrative Support Professional Fit - Familiar | Retail and Customer Service > Customer Service |
Full results: Completed * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Patient-Focused Care - Proficient | Health Services > Optometrists and Ophthalmic Opticians |
Full results: Highly Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Medical Billing - Highly Proficient | Retail and Customer Service > Customer Service |
Full results: Proficient * Measures the traits that are important for success for customer service roles * Full results: Familiar * Work motivation - Highly Proficient | Retail and Customer Service > Customer Service |
Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Attention to Detail - Proficient | Retail and Customer Service > Retail |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Receptionist - Proficient | Retail and Customer Service > Customer Service |
Full results: Proficient * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Following Directions - Proficient | Leisure, Travel and Sports > Gambling |
Full results: Expert * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Customer Service - Proficient | Leisure, Travel and Sports > Gambling |
Full results: Expert * Measures the traits that are important for success for customer service roles
Full results: Familiar * Graphic design - Proficient | Retail and Customer Service > Retail |
Full results: Proficient * Measures the traits that are important for success for customer service roles
Full results: Familiar * Customer service - Familiar | Leisure, Travel and Sports > Gambling |
Full results: Proficient * Measures the traits that are important for success for customer service roles
Full results: Familiar * Memorization - Familiar | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for high-quality customer service.
Full results: Familiar * Receptionist - Familiar | Retail and Customer Service > Customer Service |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Technical Support: Customer Situations - Familiar | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles * Full results: Familiar * Work Style: Reliability - Proficient | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles
Full results: Familiar
Data Entry: Accuracy - Highly Proficient | Retail and Customer Service > Customer Service |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Data Entry - Highly Proficient | Retail and Customer Service > Customer Service |
Measures the traits that are important for success for customer service roles
Full results: Familiar * Call Center Customer Service - Expert | Retail and Customer Service > Customer Service |
Assesses personality traits that result in high-quality customer service. Full results: Familiar - Verbal Communication - Proficient | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Management fit - Proficient | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results: Familiar * Verbal Communication - Familiar | Retail and Customer Service > Customer Service |
Measures the traits that are important for high-quality customer service.
Full results * Work Style: Reliability - Expert | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for success for customer service roles.
Full results * Scheduling - Highly Proficient | Retail and Customer Service > Customer Service |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles | Retail and Customer Service > Customer Service |
Measures the traits that are important for high-quality customer service.
Full results: Familiar | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for high-quality customer service.
Full results: Familiar | Leisure, Travel and Sports > Gambling |
Full results: Familiar * Measures the traits that are important for success for customer service roles | Leisure, Travel and Sports > Gambling |
Measures the traits that are important for high-quality customer service * Full results | Leisure, Travel and Sports > Gambling |
Full results: Completed * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Front Desk Agent (Hotel) - Completed
March 2020 * Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Completed * Customer Focus & Orientation - Familiar
May 2020 * Responding to customer situations with sensitivity
Full results: Familiar * Retail Customer Service - Completed
June 2020 * Comprehending and responding to retail customer needs.
Full results: Completed * Retail Skills: Shelf Stocking - Completed * June 2020
Receiving and storing merchandise or product.
Full results: Completed * Call Center Customer Service - Completed
May 2020 * Applying customer service skills in a call center setting.
Full results: Completed * Work Style: Reliability - Completed
May 2020 * Tendency to be dependable and come to work
Full results: Completed * Customer Service - Completed
May 2020 * Identifying and resolving common customer issues | Retail and Customer Service > Customer Service |
Full results: Proficient * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Recruiting - Familiar
December 2020 * Managing the candidate sourcing and selection process
Full results: Familiar * Sales skills - Proficient
January 2021 * Influencing and negotiating with customers
Full results: Proficient * Patient-focused care - Familiar
December 2020 * Addressing concerns and using sensitivity when responding to needs and feelings of patients
Full results: Familiar * Marketing - Completed
November 2019 * Understanding a target audience and how to best communicate with them
Full results: Completed * Caregiver fit - Proficient
December 2020 * Measures the traits that are important for successful caregivers
Full results: Proficient * Attention to detail - Completed
December 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed * Remote fit - Familiar
January 2021 * Measures the traits that are important for successful remote workers | HR & Recruitment > Recruitment |
Full results: Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Customer Service - Proficient * Identifying and resolving common customer issues
Full results: Proficient * Customer Focus & Orientation - Highly Proficient
January 2020 * Responding to customer situations with sensitivity
Full results: Highly Proficient * Recruiting - Familiar
January 2020 * Managing the candidate sourcing and selection process
Full results: Familiar * Attention to Detail - Proficient * January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient * Logic & Critical Thinking - Proficient
January 2020 * Using logic to solve problems.
Full results: Proficient * Sales Skills: Influence & Negotiation - Familiar
January 2020 * Using influence and negotiation techniques to engage with and persuade customers.
Full results: Familiar * Social Media - Highly Proficient
January 2020 * Creating content, communicating online, and building a brand's reputation | Retail and Customer Service > Customer Service |
Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Work Style: Conscientiousness - Familiar
February 2020 * Tendency to be well-organized, rule-abiding, and hard-working
Full results: Familiar * Customer Service - Proficient
September 2019 * Identifying and resolving common customer issues.
Full results: Proficient * Food Service: Customer Situations - Highly Proficient
February 2020 * Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
Full results: Highly Proficient * Attention to Detail - Proficient
October 2020 * Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient * Home Health Aide Skills - Proficient
October 2020 * Providing care to patients in a home setting
Full results: Proficient * First Aid - Proficient
October 2020 * Treating common medical emergencies | Personal Care & Services > Care Workers |
Full results: Completed * Assesses personality traits that result in high-quality customer service.
Full results: Familiar * Attention to Detail - Completed
July 2019 * Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed * Data Entry: Accuracy - Completed
April 2019 * Measures a candidate's ability to accurately input data and effectively manage databases.
Full results: Completed * Sales Skills - Completed
August 2019 * Using influence and negotiation techniques to engage with and persuade customers.
Full results: Completed * Early Childhood Development - Highly Proficient
August 2019 * Knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Highly Proficient * Customer Focus & Orientation - Proficient
October 2020 * Responding to customer situations with sensitivity | Education > Early Education |
Full results: Highly Proficient * Measures the traits that are important for success for customer service roles.
Full results: Familiar * Delivery Driver - Familiar
September 2020 * Interpreting instructions, reading maps, and solving problems * Full results: Familiar * Work style: Reliability - Familiar
May 2021 * Tendency to be reliable, dependable, and act with integrity at work
Full results: Familiar * Workplace safety - Familiar
June 2021 * Using safe practices at work | Transport and Freight > Road Transport Workers |
Measures the traits that are important for high-quality customer service.
Full results: Familiar * Scheduling - Proficient
February 2020 * Cross-referencing agendas and itineraries to avoid scheduling conflicts.
Full results: Proficient * Receptionist - Expert * February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Expert * Customer Focus & Orientation - Proficient
November 2019 * Responding to customer situations with sensitivity | Retail and Customer Service > Customer Service |