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C1-topic-model-100

This is a BERTopic model. BERTopic is a flexible and modular topic modeling framework that allows for the generation of easily interpretable topics from large datasets.

Usage

To use this model, please install BERTopic:

pip install -U bertopic

You can use the model as follows:

from bertopic import BERTopic
topic_model = BERTopic.load("AlexanderHolmes0/C1-topic-model-100")

topic_model.get_topic_info()

An example of the Chat GPT - 3.5 Turbo representations: "multiaspect.png"

Topic overview

  • Number of topics: 100
  • Number of training documents: 112332
Click here for an overview of all topics.
Topic Representation Count ChatGPT
-1 ['stop', 'people', 'need', 'help', 'banking', 'like', 'work', 'business', 'money', 'make'] 4738 ['Issues with Capital One credit card accounts']
0 ['account', 'card', 'customer', 'service', 'phone', 'credit', 've', 'payment', 'help', 'number'] 21155 ['Poor customer service experiences with @user customer support']
1 ['game', 'thank', 'win', 'team', 'bazinga_sb', 'thanks', 'play', 'lounge', 'congrats', 'hype'] 11918 ['tickets for a game with bazinga_sb song and rafael nadal.']
2 ['app', 'need', 'stop', 'help', 'lol', 'shit', 'ok', 'like', 'cares', 'guys'] 11946 ['Social media engagement and links']
3 ['card', 'credit', 'account', 'customer', 'told', 'company', 'payment', 'called', 'service', 'capitol'] 6152 ['Capital One account and customer service issues']
4 ['friend', 'request', 'friends', 'send', 'mind', 'profile', 'facebook', 'sending', 'don', 'hello'] 3403 ['Friend Request Difficulties on Facebook']
5 ['community', 'event', 'lounge', 'thank', 'presented', 'program', 'food', 'business', 'join', 'suppo'] 4398 ['Capital One Community Food Event Program']
6 ['trading', 'whatsapp', 'forex', 'investment', 'profit', 'trade', 'invest', 'contact', 'crypto', 'trader'] 2804 ['investment opportunities in forex, bitcoin, and binary options']
7 ['', '', '', '', '', '', '', '', '', ''] 1191 ['Dealing with Old Debt and Financial Expenses']
8 ['ho', 'genial', 'travolta', 'john', 'love', 'shimmmerrrr', 'lovettt', 'nnniiiccceeeee', 'vjjbnm', 'listos'] 1157 ['Wonderful class with great DC Ben']
9 ['santa', 'john', 'travolta', 'love', 'movie', 'christmas', 'ho', 'moves', 'claus', 'sexy'] 1695 ['Love for John Travolta at Christmas ๐ŸŽ…']
10 ['que', 'en', 'la', 'para', 'el', 'es', 'una', 'por', 'los', 'mi'] 1532 ['Financial Tips and Christmas Shopping Experiences']
11 ['worst', 'service', 'company', 'customer', 'bank', 'horrible', 'terrible', 'card', 'account', 'don'] 2417 ['worst customer service in banking industry']
12 ['love', 'awesome', 'happy', 'best', 'great', 'brilliant', 'wow', 'bihday', 'cool', 'amen'] 2736 ['Topic: Feeling Awesome and Happy!']
13 ['people', 'blessed', 'grands', 'cus', 'paying', 'stay', 'hard', 'god', 'struggling', 'message'] 896 ['Support for People Going Through Hard Times']
14 ['later', 'connect', 'definitely', 'inbox', 'hello', 'thank', 'mr', 'message', 'll', 'hi'] 4157 ['Referrals to Mr. Christopher O. Thompson and Mr. Robes Kenny']
15 ['shimmerr', 'kt', 'txscapitalone', 'capit', 'word', 'givaway', 'bejeweled', 'shine', 'ts', 'girl'] 535 ["Customer Service Dispute with Capitol One and Cabela's"]
16 ['credit', 'card', 'score', 'limit', 'pay', 'balance', 'cards', 'increase', 'payment', 'personal'] 5072 ['Personal vs Business Credit Repossession Concerns']
17 ['spell', 'dr', 'caster', 'ex', 'lover', 'marriage', 'husband', 'love', 'relationship', 'page'] 672 ['Relationship Reconciliation with Spell Casters']
18 ['love', 'business', 'thank', 'credit', 'best', 'card', 'bank', 'great', 'capitol', 'cards'] 2133 ['capital one customer satisfaction and feedback ๐ŸŒŸ']
19 ['links', 'mm', 'click', 'nutshell', 'join', 'corey', 'referral', 'unabridged', 'gelmtree', 'chainzz'] 515 ['http']
20 ['travel', 'points', 'venture', 'miles', 'flights', 'trip', 'flight', 'book', 'bonus', 'card'] 1271 ['Travel Credit Card Rewards']
21 ['slash', 'guitar', 'guitarist', 'riff', 'song', 'play', 'solo', 'guns', 'playing', 'roses'] 630 ["Critique of Guitarist's Performance in Playing Rock Song"]
22 ['reachout', 'miller', 'david', 'comes', 'investing', 'financial', 'help', 'diane', 'diana', 'christine'] 303 ['Investing assistance from David Miller']
23 ['preston', 'mourning', 'underneath', 'commenting', 'kelly', 'clicking', 'loss', 'management', 'wife', 'travolta'] 211 ["Mourning of John Travolta's Wife Kelly Preston"]
24 ['tnt', 'qbs', 'reminded', 'tune', 'headed', 'vegas', 'tweet', 'june', 'time', 'banners'] 222 ['Tune into Vegas QB Match on TNT in June']
25 ['working', 'website', 'isn', 'expired', 'enter', 'app', 'haven', 'gotten', 'doesn', 'work'] 947 ['Issues with link receipt']
26 ['suck', 'sucks', 'lol', 'fake', 'sounds', 'joke', 'trash', 'stupid', 'bad', 'shit'] 1603 ['Sounds like a terrible joke']
27 ['love', 'cute', 'absolutely', 'ittttt', 'lovelove', 'loveeeee', 'song', 'grandkids', 'awesome', 'dancing'] 292 ['love love it - stuff, kids, emails, easy, stop, sending, times, best']
28 ['mobile', 'app', 'digital', 'options', 'shopping', 'set', 'safely', 'card', 'banking', 'phone'] 554 ['Managing Digital Payment Options on the Capital One Mobile App']
29 ['cardigan', 'flannel', 'plaid', 'tsxccapitalone', 'cardigans', 'caedigan', 'taxcaptialone', 'ysxcapitalone', 'robe', 'tsxcapit'] 191 ['travel mug in red table']
30 ['presale', 'event', 'taylorswift', 'venue', 'np', 'cardholder', 'events', 'gain', 'staing', 'stas'] 403 ['Capital One Cardholder Presale Event Details']
31 ['donna', 'pescow', 'annette', 'fever', 'looks', 'saturday', 'cameo', 'movie', 'night', 'actress'] 340 ['Donna Pescow in Saturday Night Movie - Love Seeing Her!']
32 ['card', 'best', 'great', 'love', 'cards', 'got', 'credit', 'better', 'chase', 'good'] 632 ['best credit card love']
33 ['flannel', 'flannnel', 'scymbags', 'rsxcapitalone', 'pumpkinseason', 'xgiveaway', 'tsxca', 'fallvibes', 'tsxcpaitalone', 'cozyflannel'] 172 ['Fall Spirit through Cozy Flannel and Pumpkin Treats']
34 ['car', 'auto', 'navigator', 'cars', 'buying', 'vehicle', 'dealership', 'truck', 'pre', 'suv'] 566 ['Car Buying with Capital One Auto Navigator']
35 ['๐—๐—๐–บ๐—', '๐–บ๐—‡๐–ฝ', '๐—ˆ๐—Ž๐—‹', '๐—’๐—ˆ๐—Ž', '๐—๐—ˆ', '๐–บ๐–ผ๐–ผ๐—ˆ๐—Ž๐—‡๐—', '๐—’๐—ˆ๐—Ž๐—‹', '๐–ผ๐—ˆ๐—‰๐—’๐—‹๐—‚๐—€๐—๐—', '๐—๐—๐–พ', '๐ฒ๐จ๐ฎ'] 416 ['Business and Capital Verification Service']
36 ['sure', 'true', 'correct', 'yessir', 'yea', 'yessssss', 'yess', 'yesss', 'duh', 'thank'] 329 ['user saying yes and hi']
37 ['beard', 'chef', 'awards', 'beardfoundation', 'james', 'restaurant', 'presented', 'chefs', 'taste', 'jbfa'] 223 ['James Beard Awards Restaurant and Chef Semifinalists Congratulated']
38 ['worst', 'bank', 'service', 'customer', 'fucking', 'hate', 'banking', 'trash', 'company', 'worse'] 1098 ['@user labeled as the worst bank in banking industry']
39 ['bank', 'banks', 'banking', 'best', 'chairman', 'branches', 'chairperson', 'great', 'dg', 'atms'] 397 ["Banking with Barry Watts's Gray Bank"]
40 ['student', 'unlimited', 'key', 'quicksilver', 'cash', 'savorone', 'earning', 'earn', 'enteainment', 'presents'] 343 ['Capital One Quicksilver Student Card - Earn Unlimited Cash Back on Purchases']
41 ['teambradgers', 'hardwood', 'winning', 'head', 'winners', 'congratulations', 'luck', 'came', 'close', 'better'] 178 ['Winners of capitalonesthematch and better luck on the hardwood']
42 ['giveway', 'tstheerastour', 'tsxcapitalone', 'givesway', 'givaway', 'leopard', 'tscott', 'giveaway', 'tsxcapital', 'ts'] 155 ['capitalone giveaway, user love, comment']
43 ['love', 'awesome', 'cute', 'omg', 'absolutely', 'cool', 'oh', 'niiice', 'loooovvve', 'fantastic'] 386 ['Love it! Absolutely the best.']
44 ['postdoctoral', 'ฮบฮฑฮน', '๐ญ๐จ', '๐š๐ง๐', 'ุฑุณูˆู„', '๐—’๐—ˆ๐—Ž๐—‹', 'ฮฝฮฑ', 'mr', '๐—๐—๐–พ', 'ใ…คใ…ค'] 357 ['Farm and School Fan Business Featuring Tom and Sky']
45 ['platinum', 'excluded', 'cards', 'credit', 'secured', 'card', 'mastercard', 'creditstacks', 'crรฉdito', 'deposit'] 127 ['platinum credit cards exclusion']
46 ['solving', 'ai', 'data', 'methods', 'learning', 'oracle', 'systems', 'algebraic', 'etem', 'machine'] 219 ['deep learning systems for business decision management']
47 ['dm', 'sent', 'haven', 'gotten', 'dms', 'check', 'received', 'response', 'answer', 'reply'] 289 ['Direct Message (DM) Response Issues']
48 ['nice', 'cool', 'good', 'cute', 'dimples', 'pretty', 'funny', 'lovely', 'hello', 'hey'] 206 ['Based on the provided information, a suitable short topic label would be:\n\nA Nice Version of Epic Played Wow']
49 ['cafรฉs', 'branches', 'offices', 'closed', 'holiday', 'app', 'recognition', 'celebration', 'january', 'observance'] 130 ['Capital One holiday closure announcement']
50 ['gt', 'page', 'javier', 'facebook', 'sergio', 'boutique', 'account', 'salvation', 'chalk', 'steps'] 191 ['Verification and Deactivation Notices for Facebook Pages']
51 ['fault', 'mailbox', 'buyer', 'flood', 'vendors', 'loves', 'costs', 'fyi', 'shady', 'lines'] 89 ['Shady Business Practices and Warning to Avoid using Company for Credit Lines']
52 ['responsibility', 'expect', 'accept', 'unethical', 'perjury', 'business', 'involved', 'guilty', 'abusing', 'purposes'] 88 ['Expectation of Responsibility from Capital One']
53 ['holiday', 'encore', 'noรซl', 'livestream', 'songs', 'album', 'spirit', 'performance', 'featuring', 'season'] 44 ['Get into the holiday spirit with a livestream performance by local artist Dan Brown!']
54 ['bio', 'webinar', 'mcws', 'capitalonecafe', 'wcwsselfie', 'program', 'unprecedented', 'predictable', 'brand', 'capitalize'] 565 ['Capital One Annual Picture Project ๐Ÿ“ธ']
55 ['agree', 'true', 'haha', 'ha', 'right', 'mendez', 'dianna', 'sure', 'yea', 'exactly'] 324 ['"Yes, Smith, Yeah, Correct, Really, Definitely, Right, Carol, Moore, Brian"']
56 ['word', 'code', 'shib', 'enter', 'biiiish', 'shimma', 'shimmerr', 'txscapitalone', 'gotta', 'hashtags'] 113 ['Beauty and Connection']
57 ['uber', 'eats', 'complimentary', 'orders', 'nov', 'membership', 'eligible', 'unlimited', 'terms', 'cardholders'] 46 ['Uber Cash Back Promotion for Capital One Cardholders']
58 ['bbb', 'tracker', 'scams', 'scam', 'scamtracker', 'bbbscamtracker', 'org', 'amazon', 'detect', 'protect'] 85 ['Scam Protection with BBB Scam Tracker']
59 ['count', 'days', 'fucking', 'bitch', 'fuckin', 'counting', 'yall', 'ups', 'ur', 'numbered'] 89 ['count your days']
60 ['tradelines', 'cpn', 'repair', 'removal', 'inquiries', 'sba', 'score', 'loans', 'boosting', 'credit'] 102 ['credit score improvement and related services']
61 ['gas', 'prices', 'inflation', 'cars', 'electric', 'gasoline', 'falling', 'climbing', 'electricity', 'economy'] 159 ['Gas prices falling trend']
62 ['spark', 'antonelli', 'preset', 'cash', 'cheese', 'unlimited', 'helps', 'shop', 'spending', 'grow'] 57 ['Spark Cash Plus card helping Antonelliโ€™s Cheese Shop grow its business']
63 ['waiting', 'room', 'queue', 'open', 'lounge', 'wait', 'denver', 'elevator', 'does', 'presale'] 455 ['Waiting room location query']
64 ['need', 'want', 'got', 'officce', 'wish', 'rhode', 'interested', 'waiting', 'waverly', 'needs'] 371 ['In need of assistance']
65 ['taher', 'bapary', 'abu', 'wow', 'baah', 'testyes', 'relaxday', 'ernest', 'videos', 'flower'] 46 ['abu taher bapary - online excitement ๐ŸŒŸ๐Ÿก๐Ÿ‘€']
66 ['atos', 'story', 'cloud', 'datacenter', 'upl', 'transformative', 'wp', 'laid', 'personalized', 'content'] 77 ['Cloud Transformation Journey for Personalized Customer Experiences']
67 ['song', 'itunes', 'radio', 'rainy', 'bts', 'cha', 'ranked', 'uk', 'play', 'hear'] 163 ['New BTS song "Rainy Days" topping UK iTunes charts.']
68 ['dining', 'cardholders', 'reservations', 'restaurants', 'rated', 'curated', 'reservation', 'culinary', 'rewards', 'sought'] 69 ['Capital One dining reservation booking platform for eligible rewards cardholders']
69 ['grant', 'apply', 'upfront', 'federal', 'government', 'grants', 'retired', 'program', 'public', 'assistance'] 103 ['Grant Applications Without Upfront Payment']
70 ['scarf', 'tsgiveaway', 'towel', 'tote', 'bag', 'tstheerastour', 'red', 'beach', 'kept', 'old'] 53 ['old red scarf kept from first week']
71 ['annual', 'fee', 'fees', 'loffland', 'tam', 'yearly', 'spend', 'year', 'charged', 'pay'] 204 ['annual fee inquiry']
72 ['unsubcribe', 'mailing', 'stop', 'remove', 'list', 'emails', 'gk', 'removed', 'email', 'unsubscribed'] 106 ['user unsubscribe']
73 ['crooks', 'money', 'scumbags', 'stole', 'thieves', 'steal', 'fraud', 'counts', 'people', 'scam'] 633 ['money scam involving identity theft and federal law enforcement concern']
74 ['mcws', 'rebs', 'omaha', 'wps', 'toddy', 'hotty', 'game', 'olemaha', 'hottytoddy', 'hogs'] 105 ['Twitter updates from user with the handle "mcws"']
75 ['bejeweled', 'ok', 'hi', 'mm', 'tay', 'hola', 'epic', 'ally', 'maria', 'gay'] 719 ['ok twin ๐Ÿ”ฅ๐Ÿ‘']
76 ['pov', 'misclicked', 'clicked', 'clicky', 'pa', 'screen', 'misclick', 'missed', 'did', 'click'] 174 ['The Missed Clicky Pa - A Funny Reminder']
77 ['financial', 'tips', 'budget', 'empowerment', 'healthy', 'goals', 'literacy', 'money', 'check', 'save'] 379 ['Budgeting Tips for Financial Goal Alignment with Bit.ly Links']
78 ['wynn', 'match', 'brady', 'hole', 'las', 'tom', 'returns', 'rodgers', 'patrick', 'vegas'] 70 ["capital one's the match returns to wynn las vegas for an epic -hole event featuring tom brady and aaron rodgers versus patrick and josh allen"]
79 ['upgrade', 'upgrades', 'upgraded', 'update', 'seats', 'seat', 'app', 'increase', 'upgradeeee', 'darkmode'] 142 ['upgrade randomly with queen and girl, pls']
80 ['step', 'tapn', 'wit', 'walking', 'method', 'helped', 'tapp', 'got', 'paid', 'split'] 120 ['User Help and Paid Assistance']
81 ['facilitate', 'form', 'cybersuppospy', 'communicate', 'following', 'expedite', 'channel', 'dispute', 'suppo', 'promptly'] 46 ["Efficient Dispute Resolution Process via Capital One's Online Form"]
82 ['debt', 'credit', 'need', 'card', 'dm', 'pay', 'debts', 'help', 'bills', 'cards'] 375 ['Holiday Credit Card Debt Assistance']
83 ['press', 'interactive', 'seat', 'conference', 'hot', 'et', 'qbs', 'questions', 'reply', 'answer'] 31 ['Press Conference Interactive Q&A Session']
84 ['minority', 'jackie', 'scholarship', 'nation', 'donating', 'premier', 'programs', 'students', 'leadership', 'walk'] 39 ['Donation program for minority college students during capital one walk-off season']
85 ['chefs', 'chef', 'exclusive', 'dining', 'cardholders', 'recognized', 'viue', 'erick', 'hyde', 'restaurants'] 30 ["Exclusive Dining Rewards in Chicago's Hyde Park"]
86 ['flannel', 'cardigan', 'scarf', 'jk', 'code', 'lol', 'word', 'tis', 'oops', 'seamstr'] 91 ['Users confused between flannel and cardigan in a code-related discussion']
87 ['sell', 'sold', 'sellout', 'selling', 'tim', 'marketing', 'piece', 'wage', 'saying', 'genius'] 90 ['Selling Out - Ultimate Wow factor with Tim and the Boys ๐Ÿคท\u200dโ™‚๏ธ']
88 ['movie', 'saw', 'watch', 'watching', 'video', 'tv', 'watched', 'love', 'night', 'seen'] 411 ['TV show admiration']
89 ['denied', 'approved', 'applied', 'pre', 'tried', 'qualify', 'won', 'didn', 'let', 'apply'] 188 ['Denied reasons for kick, Matt Smith always getting denied']
90 ['balali', 'dizabali', 'manager', 'blame', 'changing', 'bought', 'complete', 'withdrawal', 'oppounity', 'invest'] 24 ['Beware of Scams - Life Changing Opportunity with Mrs. Dizabali Balali']
91 ['office', 'direct', 'contact', 'don', 'erica', 'renan', 'lizarralde', 'vallecilla', 'kirklnd', 'offices'] 60 ['Contacting Capital One Office Direct via Http Links']
92 ['stimulus', 'latest', 'mon', 'dates', 'track', 'round', 'government', 'federal', 'grow', 'transferred'] 23 ['Tracking latest round of federal stimulus payments from the government on multiple dates']
93 ['itbot', 'cash', 'gyvi', 'creditcard', 'best', 'wallethub', 'credit', 'visa', 'mastercard', 'couple'] 199 ['Best Travel Credit Card Awards Announcement']
94 ['pakistan', 'donate', 'relief', 'flood', 'activities', 'purchase', 'islamabad', 'belgium', 'rawalpindi', 'ptt'] 27 ['Flood Relief Donations in Pakistan']
95 ['lottery', 'winner', 'jackpot', 'fan', 'million', 'powerball', 'sum', 'funds', 'dollars', 'lucky'] 77 ['Powerball jackpot winner blessing fans with funds ๐ŸŽฐ๐Ÿ’ฐ']
96 ['payments', 'sending', 'email', 'payment', 'suppo', 'mail', 'stop', 'mailed', 'check', 'days'] 127 ['Issues with sending payments and lack of email support']
97 ['cardholders', 'star', 'mlb', 'ultimate', 'allstarweek', 'giveaways', 'performances', 'official', 'gate', 'highlights'] 57 ['MLBยฎ All-Star Weekโ„ข perks for @user cardholders']
98 ['reds', 'disparage', 'toss', 'stats', 'count', 'overrated', 'weight', 'pure', 'vccs', 'acquaintd'] 84 ['user ratio vs. user tonight']

Training hyperparameters

  • calculate_probabilities: False
  • language: None
  • low_memory: False
  • min_topic_size: 10
  • n_gram_range: (1, 1)
  • nr_topics: 100
  • seed_topic_list: None
  • top_n_words: 10
  • verbose: True

Framework versions

  • Numpy: 1.26.4
  • HDBSCAN: 0.8.33
  • UMAP: 0.5.5
  • Pandas: 2.0.3
  • Scikit-Learn: 1.4.1.post1
  • Sentence-transformers: 2.5.1
  • Transformers: 4.40.0
  • Numba: 0.59.1
  • Plotly: 5.20.0
  • Python: 3.11.8
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