How Far Are We from Believable AI Agents? A Framework for Evaluating the Believability of Human Behavior Simulation

Abstract

Human behavior simulation of AI agents necessitates the agents to possess a quality of believability, which is crucial as it facilitates users in establishing trust toward the agents and streamlines the fulfillment of the agents' goal. While recent advancements in Large Language Model (LLM) based agents have improved human behavior simulation, challenges inherent to LLMs (e.g., long context modeling) can undermine their believability. Consequently, evaluating AI agent believability becomes imperative. Unfortunately, prior research often neglects the negative impacts of LLM deficiencies. To address these gaps, we introduce two metrics for assessing LLM-based agent believability: consistency, and robustness, together with a benchmark, SimulateBench, with which, we evaluate the consistency and robustness of agents implemented with popular LLMs. We find that agents (i) struggle to accurately depict character information when presented with lengthy profile inputs; (ii) exhibit vulnerability to profile perturbations; and (iii) are significantly affected by certain key factors that impact their overall believability. Code and SimulateBench are public at https://github.com/GAIR-NLP/GPTMan.