HeaP: Hierarchical Policies for Web Actions using LLMs

Abstract

Large language models (LLMs) have demonstrated remarkable capabilities in performing a range of instruction following tasks in few and zero-shot settings. However, teaching LLMs to perform tasks on the web presents fundamental challenges -- combinatorially large open-world tasks and variations across web interfaces. We tackle these challenges by leveraging LLMs to decompose web tasks into a collection of sub-tasks, each of which can be solved by a low-level, closed-loop policy. These policies constitute a shared grammar across tasks, i.e., new web tasks can be expressed as a composition of these policies. We propose a novel framework, Hierarchical Policies for Web Actions using LLMs (HeaP), that learns a set of hierarchical LLM prompts from demonstrations for planning high-level tasks and executing them via a sequence of low-level policies. We evaluate HeaP against a range of baselines on a suite of web tasks, including MiniWoB++, WebArena, a mock airline CRM, as well as live website interactions, and show that it is able to outperform prior works using orders of magnitude less data.