Court Opinion

ID: 4228330
Source: CourtListenerOpinion
Date Created: 2017-12-13 16:11:03.257605+00
Date Added: 2024-06-11T12:46:25.639685
License: Public Domain

FILED
                                                                           Dec 13 2017, 5:31 am

                                                                               CLERK
                                                                           Indiana Supreme Court
                                                                              Court of Appeals
                                                                                and Tax Court

      ATTORNEYS FOR APPELLANT                                   ATTORNEYS FOR APPELLEES
      Bradford R. Shively                                       Paul T. Fulkerson
      Jonathan R. Slabaugh                                      Jarryd F. Anglin
      Elkhart, Indiana                                          Indianapolis, Indiana

                                                  IN THE
          COURT OF APPEALS OF INDIANA

      Betty J. Rumell, as Personal                              December 13, 2017
      Representative of the Estate of                           Court of Appeals Case No.
      Margo Sue Rumell, Deceased,                               20A03-1704-CT-747
      Appellant-Plaintiff,                                      Appeal from the Elkhart Superior
                                                                Court
              v.                                                The Honorable Stephen R.
                                                                Bowers, Judge
      Osolo Emergency Medical                                   Trial Court Cause No.
      Services, Inc., Todd Byrket, Julie                        20D02-1510-CT-158
      Calloway, and Kim Bryan,
      Appellees-Defendants

      Altice, Judge.

                                                Case Summary

[1]   Betty J. Rumell, as Personal Representative of the Estate of Margo Sue Rumell,

      (the Estate) appeals from the trial court’s order granting summary judgment in

      favor of Osolo Emergency Medical Services, Inc. (Osolo EMS), Todd Byrket,

      Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                  Page 1 of 22
      Julie Calloway, and Kim Bryan (collectively, the Defendants). The Estate

      argues that the trial court erroneously determined that the Estate’s medical

      malpractice claim was barred by the applicable two-year statute of limitations.

[2]   We affirm.

                                        Facts & Procedural History

[3]   On July 19, 2013, Margo Rumell (the Decedent) experienced a medical episode

      while boating with a friend on Simonton Lake in Elkhart. The Decedent was

      taken ashore and emergency responders were summoned. Osolo EMS received

      the call and dispatched Byrket, an emergency medical technician, and Calloway

      and Bryan, both paramedics, to provide medical assistance to the Decedent. 1

      Upon arrival, it was determined that the Decedent was not breathing and did

      not have a pulse. Resuscitation efforts commenced, which included the

      placement of an airway device by Byrket, after which it was noted that the

      Decedent had “breath sounds present and equal.” Appellant’s Appendix Vol. 3 at

      28. Resuscitation efforts continued, but ultimately proved to be unsuccessful.

[4]   An autopsy was performed the following day by Dr. Blair Chrenka. As

      pertinent here, Dr. Chrenka noted that an endotracheal tube was present and

      that “the tip [wa]s reflected toward the left side of the patient and pointed

      1
       It is undisputed that Byrket, Calloway, and Bryan were all employees or agents of Osolo EMS and that they
      were acting within the scope of their employment when they provided emergency medical assistance to the
      Decedent.

      Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                   Page 2 of 22
      upwards.” Id. at 40. She also noted that the Decedent’s “GI tract [wa]s

      remarkable for a gas-inflated stomach.” Id. at 41. Dr. Chrenka stated in the

      “Coroner’s Report (Verdict)” that the Decedent’s cause of death was

      “[c]ardiomegaly complicated by moderate coronary artery disease; placement

      of esophageal endotracheal tube.”2 Id. at 37.

[5]   On July 9, 2015, the Estate filed a Proposed Complaint for Damages with the

      Indiana Department of Insurance (IDOI), alleging the Defendants committed

      medical malpractice that resulted in the Decedent’s death. On July 22, 2015,

      the IDOI sent former counsel for the Estate a letter stating that a review of the

      records of the Indiana Patient’s Compensation Fund (PCF) “indicates” that the

      Defendants were “Not Covered”, i.e., were not qualified health care providers

      under the Indiana Medical Malpractice Act (MMA). Id. at 59. The IDOI also

      sent a letter to each of the Defendants informing them of the same.

[6]   After receiving the July 22 letter, the Estate’s former attorney contacted the

      IDOI on multiple occasions, seeking clarification of the qualified status of the

      Defendants for purposes of the MMA. During these subsequent telephone

      discussions, the IDOI informed her that it “lacked definitive proof” as to

      whether the Defendants were qualified health care providers under the MMA,

      explaining that its determination of the Defendants’ non-qualified status as set

      forth in the July 22 letter was “based solely on a review of whether the

      2
       In the “Autopsy Final Report”, the cause of death was identified only as “[c]ardiomegaly complicated by
      moderate coronary artery disease.” Id. at 39. There is no mention of placement of the endotracheal tube.

      Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                    Page 3 of 22
      Defendants were individually listed” in the PCF’s records. Id. at 94, 110.

      According to the IDOI, the “purpose” of the July 22 letters “was to advise them

      of the filing of the Proposed Complaint and of the IDOI’s preliminary

      indication that the Defendants were not qualified under the [MMA].” Id. at 95.

[7]   The IDOI also explained to the Estate’s former attorney that there were a

      number of reasons why a qualified health care provider would not be listed in

      the PCF’s records and that the preliminary indication could be modified if it

      was subsequently determined that the Defendants were qualified health care

      providers. The IDOI further explained that “[i]n many cases,” after a health

      care provider receives the letter indicating they are not qualified under the

      MMA, “the health care provider . . . will provide additional information or

      documentation that demonstrates that the preliminary indication of non-

      qualified status should be modified to reflect that the health care provider is, in

      fact, qualified under the [MMA].” Id. at 96.

[8]   In September 2015, the IDOI’s records still indicated that the Defendants had

      not submitted affidavits or any other documentation concerning their non-

      qualified status under the MMA as initially indicated in the July 22 letter. The

      Estate’s former attorney contacted the attorney for the Defendants, who stated

      that “the Defendants were under no obligation to submit an affidavit or other

      documentation to the IDOI” and that the Estate’s medical malpractice claim

      was barred by the statute of limitations. Id. at 111.

      Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 4 of 22
[9]    On October 8, 2015, after the Estate’s former counsel again contacted the IDOI,

       the IDOI sent a second letter that mirrors the July 22 letter, except for the date.

       A week later, on October 15, 2015, the Estate filed a Complaint for Damages in

       the Elkhart Superior Court, alleging that the Defendants committed medical

       malpractice that resulted in the wrongful death of the Decedent. On November

       10, 2015, the Defendants filed a motion to dismiss with prejudice. The Estate

       filed an Amended Complaint on December 4, 2015, and as a result, the trial

       court dismissed the Defendants’ motion to dismiss as moot. On January 12,

       2016, the Defendants filed a second motion to dismiss, arguing that the Estate’s

       claim was barred by the two-year professional services statute of limitations.

[10]   Prior to a hearing on the motion to dismiss, the Estate filed a motion to convert

       the motion to dismiss into a motion for summary judgment because the

       Defendants relied upon matters outside the pleadings. On March 1, 2016, the

       trial court granted the Estate’s request and set a schedule for discovery and

       briefing with regard to the now-converted motion for summary judgment. On

       January 25, 2017, the trial court held a hearing on the motion for summary

       judgment and took the matter under advisement. On March 7, 2017, the trial

       court entered its order granting summary judgment in favor of the Defendants,

       concluding that the Estate’s claim was barred by the two-year professional

       services statute of limitations. In making this determination, the trial court

       found that the statute of limitations recommenced when the Estate received the

       letter from the IDOI on July 22, 2015. The Estate now appeals. Additional

       facts will be provided as necessary.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 5 of 22
                                            Discussion & Decision

[11]   The Estate argues that the trial court improperly granted summary judgment in

       favor of the Defendants. We review summary judgment de novo, applying the

       same standard as the trial court: “Drawing all reasonable inferences in favor of .

       . . the non-moving parties, summary judgment is appropriate ‘if the designated

       evidentiary matter shows that there is no genuine issue as to any material fact

       and that the moving party is entitled to judgment as a matter of law.’” Williams

       v. Tharp, 914 N.E.2d 756, 761 (Ind. 2009) (quoting Ind. Trial Rule 56(C)). “A

       fact is ‘material’ if its resolution would affect the outcome of the case, and an

       issue is ‘genuine’ if a trier of fact is required to resolve the parties’ differing

       accounts of the truth, or if the undisputed material facts support conflicting

       reasonable inferences.” Id. (internal citations omitted).

[12]   The initial burden is on the summary-judgment movant to “demonstrate . . . the

       absence of any genuine issue of fact as to a determinative issue,” at which point

       the burden shifts to the non-movant to “come forward with contrary evidence”

       showing an issue for the trier of fact. Id. at 761-62 (internal quotation marks

       and substitution omitted). Where a trial court enters specific findings and

       conclusions, they offer insight into the rationale for the trial court’s judgment

       and facilitate appellate review, but are not binding upon this court. Henderson v.

       Reid Hosp. & Healthcare Servs., 17 N.E.3d 311, 315 (Ind. Ct. App. 2014), trans.

       denied. We will affirm upon any theory or basis supported by the designated

       materials. Id. When a trial court grants summary judgment, we carefully

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017    Page 6 of 22
       scrutinize that determination to ensure that a party was not improperly

       prevented from having his or her day in court. Id.

[13]   The MMA governs medical malpractice claims against healthcare providers.

       Ball Mem’l Hosp., Inc. v. Fair, 26 N.E.3d 674, 679 (Ind. Ct. App. 2015), trans.

       denied. Generally, a medical malpractice action may not be brought against a

       health care provider until a proposed complaint has been filed with the IDOI

       and an opinion has been issued by a medical review panel. Williams v.

       Adelsperger, 918 N.E.2d 440, 445 (Ind. Ct. App. 2009), trans. denied. However, a

       plaintiff may bring a medical malpractice claim against a health care provider—

       without first filing a proposed complaint with the IDOI—if the health care

       provider against whom the action is brought is not qualified under the MMA.

       Shenefield v. Barrette, 716 N.E.2d 1, 2 n.1 (Ind. Ct. App. 1999).

[14]   In deciding the proper forum, our Supreme Court has explained that the IDOI

       is the appropriate entity to make the “determination” of whether a health care

       provider is qualified under the MMA. Guinn v. Light, 558 N.E.2d 821, 824

       (Ind. 1990). For this reason, the Court has noted that it is “prudent for [the

       plaintiff] to commence [a medical malpractice] action by filing [a] proposed

       complaint with the [IDOI].” Miller v. Terre Haute Reg’l Hosp., 603 N.E.3d 861,

       863 (Ind. 1992). This is so regardless of the ultimate qualified status of the

       defendant health care provider. Id. Moreover, the filing of a proposed

       complaint against a health care provider with the IDOI tolls the statute of

       limitations “until the parties are informed that the provider has not qualified

       under the [MMA].” Id. Upon receiving notice from the IDOI of the qualified

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 7 of 22
       status of the defendant health care provider, the statute of limitations begins to

       run again, and the claimant must file an action in court or risk being time-

       barred. Guinn, 558 N.E.2d at 824.

[15]   Here, there is no dispute that the alleged malpractice occurred on July 19, 2013,

       and that the two-year professional services statute of limitations that governs

       such actions began to run on July 20, 2013, when the autopsy on the Decedent

       was performed.3 The Estate filed its proposed complaint with the IDOI on July

       9, 2015, which the parties agree tolled the statute of limitations. See Miller, 603

       N.E.2d at 863. The dispute herein arises from the legal significance attributable

       to the letter the IDOI sent to the Estate and the Defendants on July 22, 2015, in

       which it “indicate[d]” that the Defendants were not qualified under the MMA.

       Appellant’s Appendix Vol. 3 at 59.

[16]   The Defendants maintain that the statute of limitations recommenced after the

       Estate received such letter and therefore, the Estate’s filing of its complaint in

       the Elkhart Superior Court on October 15, 2017, was untimely. The Estate, on

       the other hand, argues that given the unique facts of this case, the July 22 letter

       from the IDOI did not recommence the statute of limitations because the IDOI

       only set forth its preliminary determination and the qualified status of the

       Defendants had yet to be conclusively established. In the alternative, the Estate

       3
         Ind. Code § 34-11-2-3 provides that “[a]n action of any kind for damages, whether brought in contract or
       tort, based upon professional services rendered . . . may not be brought, commenced, or maintained, in any
       of the courts of Indiana against physicians, dentists, surgeons, hospitals, sanitariums, or others, unless the
       action is filed within two (2) years from the date of the act, omission, or neglect complained of.”

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                         Page 8 of 22
       argues (1) that the Defendants should not profit from their failure to provide

       IDOI with information from which it could be conclusively determined

       whether the Defendants were qualified health care providers under the MMA;

       (2) that the Estate should not be punished because the proper procedure to be

       followed given the facts of this case is unclear; and (3) that the Defendants’

       claims that the Estate could have determined their status under the MMA are

       unsound and contrary to law.

[17]   The dispositive issue before us is whether the July 22, 2017 letter from the IDOI

       recommenced the statute of limitations. The parties have directed us to three

       opinions in which this court has examined the legal effect of similar letters sent

       by the IDOI to medical malpractice claimants.

[18]   In Shenefield, the injured plaintiff received treatment from the defendant

       physician until June 16, 1996, and she and her husband filed a proposed

       complaint with the IDOI on June 16, 1998. On June 23, 1998, the IDOI sent a

       letter to the plaintiffs’ attorney and the defendant informing them that the

       defendant had “failed to file ‘proof of financial responsibility and payment of

       the required surcharge at the time of the alleged malpractice,’” and thus, the

       defendant “was not a qualified health care provider under the [MMA].”

       Shenefield, 716 N.E.2d at 2. Counsel for the plaintiffs reviewed the letter from

       the IDOI for the first time on June 29, 1998, and thereafter contacted the

       defendant’s office and was informed by the defendant’s employee that the

       defendant was and always had been covered by medical malpractice insurance.

       After not receiving proof of the defendant’s insurance by July 13, 1998, the

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 9 of 22
       plaintiffs’ attorney filed a complaint with the trial court. The trial court granted

       summary judgment in favor of the defendant, concluding that the plaintiffs’

       complaint was time-barred. Id. at 3.

[19]   On appeal, this court affirmed, concluding that the statute of limitations began

       to run again when the plaintiffs’ attorney received the June 23 letter from the

       IDOI. Id. at 5. In so holding, this court rejected the plaintiffs’ argument that

       representations made by the defendant’s employee after the letter from the

       IDOI was received amounted to constructive fraud, noting that the plaintiffs

       failed to distinguish between being insured and being “qualified” under the

       MMA. Id. In addressing the procedure used by the IDOI in informing the

       parties, the court held that the statute of limitations remained tolled from the

       filing of the proposed complaint until the date of delivery of the IDOI’s

       documentation that “notified” or “informed” the parties that the provider was

       not qualified under the MMA. Id. The court thus concluded that the plaintiffs’

       receipt of the IDOI’s June 23 letter recommenced the running of the statute of

       limitations. Id.

[20]   In Lusk v. Swanson, 753 N.E.2d 748 (Ind. Ct. App. 2001), trans. denied, this court

       was confronted with a similar situation. The plaintiff received treatment from

       the defendant, a surgeon, until January 17, 1997. The plaintiff filed a proposed

       complaint with the IDOI on August 31, 1998. On September 9, 1998, the IDOI

       sent a letter to the defendant informing him that he had not complied with the

       provisions of the MMA and therefore, he was not a qualified health care

       provider under the MMA. A copy of this letter was sent to the plaintiff’s

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 10 of 22
       attorney. The IDOI sent an unsolicited second letter to the defendant on

       September 23, 1998, that provided “if Indiana Code 34-18-1-1, et seq. is

       applicable to this claim,” either party could request formation of a Medical

       Review Panel. Id. at 750. On June 28, 1999, the IDOI sent a third letter to the

       defendant again notifying him that he was not covered by the MMA. This

       letter was also sent to the plaintiff’s attorney. The plaintiff filed a complaint in

       the trial court on July 29, 1999. The trial court granted summary judgment in

       favor of the defendant, concluding in part that the plaintiff’s claims were time-

       barred.

[21]   On appeal, this court affirmed. In so doing, the Lusk court rejected the

       plaintiff’s claim that the second letter sent to the parties contradicted the first in

       that the conditional language used therein (i.e., “if”) was an indication that the

       defendant was covered under the MMA. Id. at 752. The court noted that if the

       second letter created any confusion about the qualified status of the defendant,

       the plaintiff had an affirmative duty to inquire. Id. The Lusk court also rejected

       the plaintiff’s extension of this argument that the language used in the second

       letter operated to continue the tolling of the statute of limitations until June 28,

       1999, the date of the third correspondence from the IDOI. Id. Ultimately, the

       Lusk court held that the statute of limitations recommenced upon the plaintiff’s

       receipt of the September 9, 1998 letter that “informed [the plaintiff] that [the

       defendant] was not covered by the [MMA]” and therefore the trial court

       properly determined that plaintiff’s complaint was untimely. Id.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 11 of 22
[22]   In a third case, Burns v. Hatchett, 786 N.E.2d 1178 (Ind. Ct. App. 2003), trans.

       denied, the plaintiff received treatment from the defendant, an orthodontist,

       until June 1, 1998. In December 1999, the plaintiffs’4 attorney contacted the

       IDOI to determine whether the defendant was a qualified health care provider

       under the MMA. The IDOI informed the plaintiffs’ attorney that it had no

       record of malpractice insurance coverage for the defendant for the years 1997

       and 1998. The plaintiff’s attorney then contacted the defendant, asking him to

       have his malpractice insurer contact his office. A representative of the

       defendant’s malpractice insurer contacted the plaintiffs’ attorney and advised

       that she was unsure of the defendant’s qualified status, but that she would get

       back to him with an answer. In a subsequent call, the representative assured the

       plaintiffs’ attorney that the defendant had complied with all the requirements of

       the MMA and thus, the defendant should be shown as a qualified health care

       provider.

[23]   On May 31, 2000, one day before the statute of limitations was set to expire, the

       plaintiffs filed a proposed complaint with the IDOI, thereby tolling the statute

       of limitations. On June 8, 2000, the plaintiffs’ attorney received a letter from

       the IDOI advising that the defendant was not a qualified health care provider in

       1998. On August 24, 2000, the plaintiffs filed an action in the trial court. The

       defendant filed a motion for summary judgment asserting that the plaintiffs’

       complaint was time-barred. The trial court granted the defendant’s motion. On

       4
           The injured party’s husband was also named as a plaintiff in the action.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017    Page 12 of 22
       appeal, the Burns court, viewing the facts of the case as virtually

       indistinguishable from those in Shenefield, determined that the statute of

       limitations recommenced upon the plaintiffs’ receipt of the June 8, 2000 letter

       from the IDOI. Id. at 1180. The Burns court therefore held that the plaintiffs’

       complaint was time-barred.

[24]   The Defendants argue that this case is analogous to Shenefield, Lusk, and Burns

       and that the same result should be reached. Specifically, the Defendants assert

       that the statute of limitations began running on July 20, 2013, when the autopsy

       on the Decedent was performed; that the statute of limitations was tolled on

       July 9, 2015, when the Estate filed a proposed complaint with the IDOI; and

       that the statute of limitations recommenced on or about July 22, 2015, after the

       IDOI informed the Estate that a review of its records indicated that the

       Defendants were not qualified health care providers under the MMA. Pursuant

       to the Defendants’ view of the facts, the statute of limitations on the Estate’s

       claim expired on or about August 3, 2015. Therefore, the filing of the

       complaint in October 2015 was untimely.

[25]   The Estate argues that Shenefield, Lusk, and Burns are distinguishable.

       Specifically, the Estate asserts that in these cases, a review of the PCF’s records

       allowed the IDOI to conclusively determine whether the defendants were

       qualified under the MMA and thus, the communication of such information to

       the parties was sufficient to recommence the statute of limitations. Here, the

       Estate contends that the July 22 letter did not communicate the IDOI’s

       conclusive determination that the Defendants were not qualified, but rather,

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 13 of 22
       was only a preliminary indication. Hence, the Estate argues that the receipt of

       the July 22 letter did not cease the tolling of the statute of limitations.

[26]   In support of this contention, the Estate designated the affidavit of Nancy

       Wilkins, the manager of the IDOI’s Medical Malpractice Division, in which

       Wilkins stated that at the time it sent the July 22 letter, the IDOI “lacked

       definitive proof – and was not yet able to conclusively determine – whether the

       Defendants were qualified health care providers under the MMA”. Appellant’s

       Appendix Vol. 3, at 94-95. Wilkins acknowledged that the Estate’s former

       attorney had contacted the IDOI on “multiple” occasions following the mailing

       of the July 22 letter, and was advised that the July 22 letter was the IDOI’s

       “preliminary indication” and that such was based solely on a review of whether

       the Defendants were listed in the PCF’s records. Id. at 95. Wilkins also

       acknowledged that the Estate’s former attorney contacted the IDOI by

       telephone on October 8, 2015, at which time she was informed that the

       Defendants had not provided any information from which their status with

       regard to the MMA could be conclusively determined.

[27]   The rule espoused by the Estate—that a condition precedent to the

       recommencement of the statute of limitations is that the IDOI make a

       conclusive determination as to the status of a provider under the MMA—finds

       no support in the language of the MMA’s statute of limitations or the decision

       in Shenefield, Lusk, or Burns. In each of the cases, this court followed the rule

       that the statute of limitations recommenced once the parties were “informed” of

       the IDOI’s determination as to the provider’s status. See Shenefield, 716 N.E.2d

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 14 of 22
       at 3; Lusk, 753 N.E.2d at 752; Burns, 786 N.E.2d at 1183. As the trial court

       properly determined, “[n]owhere in Burns, Lusk, Shenefield, nor indeed Guinn, is

       there any indication that the IDOI’s determination needs to be ‘conclusive,’

       ‘definitive,’ or otherwise beyond all possibility of subsequent modification for

       its receipt to recommence the statute of limitations.” Appellant’s Appendix Vol. 2

       at 21.

[28]   Moreover, the notifications in those cases that were held sufficient to trigger the

       running of the statute of limitations are of the same sort5 as the IDOI’s July 22

       letter received by the Estate’s former counsel. As noted above, the July 22 letter

       from the IDOI clearly indicated that the Defendants were not covered by the

       MMA.

[29]   The Estate attempts to distinguish the Shenefield, Lusk, and Burns cases by

       pointing to the post-letter developments and arguing that these factual

       distinctions dictate a different result in this case. The Estate notes that, unlike

       the attorneys in those cases, after receiving the July 22 letter from the IDOI, its

       former attorney followed up with the IDOI and was told that the information

       contained in the July 22 letter was not final as to the Defendants’ status under

       the MMA. We acknowledge that the facts of this case are distinct from

       Shenefield and Burns, in that in those cases, the attorneys failed to make further

       inquiry. Nevertheless, the post-letter information did not excuse the Burns

       5
         The Defendants designated the IDOI letter that the Lusk court held recommenced the limitations period in
       that case. The language of that letter is similar to that used in the July 22 letter sent to the Estate.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                   Page 15 of 22
       plaintiffs’ failure to make further inquiry or file a complaint within the

       applicable time frame and did not give rise to a claim of constructive fraud in

       Shenefield. The initial letter sent by the IDOI was deemed to have provided the

       information that recommenced the running of the statute of limitations and

       subsequent communications had no bearing thereon.

[30]   We agree with the trial court that Lusk is perhaps most instructive with regard

       to the facts before us. As noted above, in Lusk, the plaintiff did not initiate the

       communication that resulted in the delay in filing. Rather, a second letter from

       the IDOI contained conditional language in regard to the qualified status of the

       provider. First, this court held that the conditional language did not contradict

       the information in the first letter. Second, this court rejected the plaintiff’s

       claim that the statute of limitations remained tolled until a third letter from the

       IDOI again informing the plaintiff that the defendant was not a qualified health

       care provider, noting that it was incumbent on the plaintiff to inquire about the

       status of the defendant upon receiving the second letter. At most, in both Lusk

       and this case, the subsequent communication with or from the IDOI suggested

       only the possibility that the IDOI’s initial determination as to the status of the

       defendant could be changed. And while the Estate’s former attorney made an

       affirmative attempt to determine the Defendants’ status by contacting the IDOI

       directly, it remains that the information subsequently received from the IDOI

       was not inconsistent with the information provided in the July 22 letter. In

       short, there is nothing in the cited cases that indicates that the statute of

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 16 of 22
       limitations ceases to run while further inquiry takes place or where there is a

       possibility of a subsequent modification of the IDOI’s initial determination.

[31]   Here, the July 22 letter made clear that based upon a review of the PCF’s

       records, the Defendants were not qualified health care providers. The Estate’s

       former attorney followed up with the IDOI. The information she received from

       the IDOI, although indicating that the status of the Defendants could be

       changed, did not in any way contradict the information concerning the

       Defendants’ status that was provided to the Estate in the July 22 letter. As in

       Shenefield, Burns, and Lusk, the July 22 letter from the IDOI that informed the

       Estate of the status of the Defendants recommenced the running of the statute

       of limitations.

[32]   In response to the Defendants’ suggestion that the Estate could have beat the

       running of the statute of limitations by simply filing a complaint with the trial

       court before the expiration of the limitations period, the Estate argued that such

       “dual filing” is contrary to Indiana law. While it is true that Indiana appellate

       courts have not endorsed dual filing, they have nevertheless indicated that it is a

       means by which a medical malpractice plaintiff may avoid the preclusive effect

       of a statute of limitations. Indeed, in a footnote, the court in Shenefield

       “decline[d] to require, or even endorse, the ‘double filing’ Guinn appears to

       permit due to the potential strategic disadvantages it entails and the duplication

       of effort and additional expense inherent in the double filing procedure.” 716

       N.E.2d at 6 n.4. Yet, in the body of the opinion, the court noted that the

       plaintiffs “could have avoided a limitations problem by filing their complaint

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 17 of 22
       with both the [IDOI] and the court.” Id. at 6. Moreover, the Estate

       acknowledges that the risk associated with filing a medical malpractice

       complaint with the trial court6 can be obviated by simply filing an anonymous

       complaint.

[33]   We now turn to the Estate’s claim that the Defendants should not profit from

       failing to disclose further documentation from which the IDOI could

       conclusively determine whether they were qualified under the MMA. In

       Schriber v. Anonymous, 848 N.E.2d 1061 (Ind. 2006), the Supreme Court noted

       that where a defendant health care provider failed to file a certificate of assumed

       name for its business designation and failed to “conspicuously post its license

       for the facility in public view,” judicial tolling of the limitations period would

       have been an appropriate remedy for the “obfuscat[ion of] the plaintiff’s inquiry

       into the qualified status of the facility[.]” Id. at 1063-64.

[34]   The obfuscation in Schriber was more significant than that posed by the alleged

       obfuscation of the Defendants herein. Indeed, the defendant’s conduct in

       Schriber made it difficult for the plaintiff to provide the IDOI with the proper

       business name to search the PCF records. Hence, there was reason to doubt the

       accuracy of the IDOI’s determination as to the defendant’s status under the

       MMA. Here, on the other hand, the Estate knew the identities of the

       6
         Indiana has recognized a negligence cause of action against a medical malpractice claimant who violated
       the identity confidentiality provision of the MMA. See Kho v. Pennington, 875 N.E.2d 208 (Ind. 2007).

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                   Page 18 of 22
       Defendants, so there was little reason to view the IDOI’s indication that the

       Defendants were not qualified as suspect.

[35]   Further, while the Court in Schriber noted its concern that a plaintiff not be

       “substantially disadvantaged,” it also noted concern that a plaintiff not be

       “excessively rewarded.” Id. at 1064. We agree with the sentiment expressed by

       the trial court that to judicially toll the statute of limitations subsequent to the

       receipt of the July 22 letter would constitute such a reward for the Estate. The

       Estate would effectively be exempted from the statute of limitations despite

       having received essentially the same notice that recommenced the statute of

       limitations in Shenefield, Lusk, and Burns. The Estate has not established that

       such an exemption is warranted.

[36]   The Estate also argues that it should not be punished because, given the facts of

       this case, the proper procedure to be followed was “unsettled.” See Guinn, 558

       N.E.2d at 824. To the contrary, the proper procedure is settled, having been set

       out in Guinn itself, as well as Shenefield, Lusk, and Burns, all of which relied

       upon Guinn. These cases provide that a medical malpractice plaintiff enjoys the

       tolling of the statute of limitations only for as long as it takes the IDOI to come

       to and communicate its determination of the provider’s status under the MMA.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 19 of 22
       Once the plaintiff is “informed” or “notified”, the statute of limitations

       recommences.7

[37]   In sum, we hold that the applicable statute of limitations was tolled from July 9,

       2015 when the Estate filed the proposed complaint with the IDOI until on or

       about8 July 22, 2015, when the Estate received the IDOI’s letter informing the

       Estate that the Defendants were not qualified health care providers under the

       MMA. The Estate thus had until on or about August 3, 2015, to file its

       complaint for damages with the court. As such, the Estate’s complaint, which

       was filed on October 15, 2017, was time-barred.

[38]   Judgment affirmed.

       Bailey, J., concurs.

       Baker, J., concurs with separate opinion.

       7
        We find no merit to the Defendants’ assertion that the Estate should have monitored the IDOI website to
       determine whether the Defendants were qualified under the MMA.
       8
        In Shenefield, this court held that a party is “notified” or “informed” of the IDOI’s determination as of the
       date the IDOI’s determination is “delivered” to the party or the party’s attorney’s office. 716 N.E.2d at 5.
       Here, the IDOI letter was dated July 22, but there is nothing in the record indicating precisely when the letter
       was received by former counsel for the Estate so we cannot determine the exact date upon which the statute
       of limitations recommenced.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017                       Page 20 of 22
                                                   IN THE
           COURT OF APPEALS OF INDIANA

       Betty J. Rumell, as Personal                              Court of Appeals Case No.
       Representative of the Estate of                           20A03-1704-CT-747
       Margo Sue Rumell, Deceased,
       Appellant-Plaintiff,

               v.

       Osolo Emergency Medical
       Services, Inc., Todd Byrket, Julie
       Calloway, and Kim Bryan,
       Appellees-Defendants

       Baker, Judge, concurring.

[39]   I fully concur in the majority opinion. I have no trouble with the majority’s

       analysis, and I agree that we are compelled to affirm. But I am wholly

       dissatisfied with this outcome. In my opinion, this outcome will encourage

       obstreperous legal gamesmanship on the part of defendants to medical

       malpractice claims.

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017           Page 21 of 22
[40]   Given the reality of the gamesmanship inherent in the setup of this legal field,

       however, I think it incumbent upon attorneys representing medical malpractice

       plaintiffs to follow the majority’s advice. If the IDOI indicates a possibility that

       a defendant is not a qualified healthcare provider under the MMA, the best

       practice for the plaintiff’s attorney is to immediately file a complaint with a trial

       court before the statute of limitations expires. Should it later become apparent

       that the defendant is, in fact, a qualified healthcare provider, then the litigation

       can be stayed during proceedings at the IDOI. But to work around

       uncooperative defendants and outrace an expiring statute of limitations, the

       lawsuit should be filed while the rest of it is figured out.

[41]   I regret that this is where we find ourselves in medical malpractice litigation,

       but in the immortal words of Kurt Vonnegut, “So it goes.”

       Court of Appeals of Indiana | Opinion 20A03-1704-CT-747 | December 13, 2017   Page 22 of 22