Court Opinion

ID: 9839164
Source: CourtListenerOpinion
Date Created: 2023-09-11 22:04:35.020663+00
Date Added: 2024-06-11T09:11:57.059636
License: Public Domain

2023 IL App (1st) 220792-U
                                             No. 1-22-0792

                                                                                      FIRST DIVISION
                                                                                     September 11, 2023

      NOTICE: This order was filed under Supreme Court Rule 23 and is not precedent except in the
      limited circumstances allowed under Rule 23(e)(1).
      ____________________________________________________________________________

                                         IN THE
                             APPELLATE COURT OF ILLINOIS
                                FIRST JUDICIAL DISTRICT
      ____________________________________________________________________________

      AMBER WOODS,                                           )      Appeal from the Circuit Court
                                                             )      of Cook County.
                                                             )
             Plaintiff-Appellant,                            )
                                                             )
      v.                                                     )      No. 17 M1 302525
                                                             )
      PACE BUS, INC.,                                        )
                                                             )      The Honorable
             Defendant-Appellee.                             )      Sondra N. Denmark,
                                                             )      Judge Presiding.

      ____________________________________________________________________________

             JUSTICE PUCINSKI delivered the judgment of the court.
             Justices Hyman and Coghlan concurred in the judgment.

                                                    ORDER

     Held:         We reverse the trial court’s order granting defendant-appellee Pace Bus, Inc.’s
                   motion for a directed verdict. The “natural accumulation rule” did not eliminate
                   defendant’s duty, as a common carrier, to provide passengers with a safe place to
                   alight. Further, the evidence presented a substantial factual dispute as to whether
                   Pace breached its duty when it let plaintiff off its bus in the street instead of pulling
                   over to the curb.

¶1   In this slip-and-fall personal injury action, plaintiff-appellant Amber Woods appeals from the

     circuit court order granting judgment to defendant-appellee Pace Bus, Inc. (Pace) upon its motion
     1-22-0792

     for a directed verdict. For the following reasons, we find that the motion for directed verdict was

     improperly granted. Thus, we reverse and remand for new trial.

                                           ¶2       BACKGROUND

¶3   This case stems from an incident in which Woods slipped and fell after she stepped off a bus

     operated by Pace at 6:20 p.m. on December 18, 2016.

¶4   The basic facts of the incident are undisputed. On the evening in question, Woods was a passenger

     on a Pace bus that stopped near the intersection of Austin Boulevard and Roosevelt Avenue in

     Cicero, Illinois. The bus was driven by Tommie Connet, who was an agent of Pace. It is undisputed

     that there was naturally accumulating ice, slush, or snow in the area at the time of the incident.

¶5   Connet stopped the bus near the intersection to allow passengers to depart from the front door of

     the bus. To the right of the bus was a car parked on the street near the intersection. Connet did not

     attempt to bring the bus flush with the curb before stopping to let passengers off. Instead, Connet

     kept the bus straight as he brought the bus to a stop, such that passengers would be let off in the

     street. That is, Connet did not attempt to position the bus on an angle, so that the front door would

     be closer to the curb.

¶6   After the bus came to a stop, Woods exited from the front door and stepped onto the street. Woods

     walked three steps in the direction of the curb before she slipped and fell. 1 Woods suffered a

     fractured ankle.

¶7   Woods commenced a single-count negligence lawsuit against Pace. She alleged that Pace was

     negligent in failing to provide a safe place for her to alight from its vehicle and failing to use the

     1
       The record on appeal includes a segment of video surveillance recording from cameras aboard the bus, as well as
     still images taken from that footage. That video recording shows Woods alighting from the front door of the bus and
     falling down in the street. Although the video recording was not admitted, several still images from that footage
     were admitted as trial exhibits.

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       1-22-0792

       highest degree of care in selecting a place for her to alight. She alleged that as a proximate result,

       she slipped and fell on an “icy manhole cover.”

                                         ¶8     Pretrial Motions

¶9     In July 2019, Pace moved for summary judgment. Pace argued that under the “natural

       accumulation rule” discussed in Krywin v. Chicago Transit Authority, 238 Ill. 2d 215 (2010), it

       had “no duty to remove a natural accumulation of snow, slush or ice from a location where a

       passenger departs” and no duty to warn of the existence of such a natural accumulation.

¶ 10   Pace asserted that there was no dispute that Woods slipped and fell on a natural accumulation of

       snow, slush or ice. Thus, it urged that it “owed no duty to [Woods] with respect to the natural

       accumulation of snow, slush or ice upon which she fell.” According to Pace, Woods sought to

       impose a duty on Pace to “analyze the street, curb, and/or sidewalk at every single passenger

       disembarking location,” which would bring the transit system “to a standstill.”

¶ 11   On October 23, 2019, the court (Hon. Lloyd James Brooks) heard oral argument and denied Pace’s

       motion for summary judgment. In so doing, the court acknowledged that Pace was not under a

       duty to remove naturally accumulating ice or snow. However, it remarked that “there is a duty on

       the bus driver to make an attempt to have safe passage for the passenger to disembark even in bad

       weather,” and that there was an issue of fact as to whether this duty was met. The court remarked

       that it was “not entirely clear that where the bus driver stopped may or may not have been the

       safest spot” and that “it may be up to a jury to decide whether or not the bus driver determined that

       either this was the best place and so he fulfilled his duty or that there was no safe place * * *. Or

       if, in fact, maybe there was a better place and the bus driver just didn’t choose it.”

¶ 12   Pace subsequently moved to reconsider the denial of its summary judgment motion or, in the

       alternative, to certify questions for interlocutory appeal pursuant to Supreme Court Rule 308(a).

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       1-22-0792

       In seeking reconsideration, Pace argued that the natural accumulation rule discussed in Krywin

       relieved common carriers of any duty to detect naturally occurring ice or snow.

¶ 13   Pace alternatively sought certification of two questions: (1) “Does a common carrier have a duty

       to an alighting passenger to provide a safe place to alight when there is a natural accumulation of

       snow, slush or ice prevalent on the streets and sidewalks of the area where said passenger is

       alighting?” and (2) “Under the natural accumulation rule, does a common carrier have a duty to

       detect a natural accumulation of snow, slush or ice where said passenger then slips and falls on

       said natural accumulation while alighting?”

¶ 14   On April 30, 2020, the court issued an order denying Pace’s motion to reconsider. In doing so, the

       trial court pointed out that, while the supreme court in Krywin held that the CTA had no duty to

       clear the snow from a train platform, it “held that the passenger could have proved the transit

       authority could have fulfilled its duty to alight in another way.” The trial court also pointed out

       that Krywin included language that “ ‘it is obvious that a bus driver has a much better opportunity

       to determine the best place to let his or her passengers off the bus than does a train operator.’ ”

       (quoting Krywin, 238 Ill. 2d at 234). In denying the motion to reconsider, the circuit court found

       there was an “issue of fact as to whether a safe place existed for the bus driver to allow [Woods]

       to alight.” In the same order, the trial court denied Pace’s request to certify questions under Rule

       308.

¶ 15   A jury trial commenced on May 31, 2022.2 In opening argument, Woods’ counsel argued the

       evidence would show that Pace “failed to provide a safe place for [Woods] to alight.”

                          ¶ 16    Testimony of Bus Driver Tommie Connet

       2
        Whereas the Hon. Lloyd J. Brooks ruled upon Pace’s motion for summary judgment, the Hon. Sondra N.
       Denmark presided over the trial and ruled upon Pace’s motion for directed verdict.

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       1-22-0792

¶ 17   Woods’s counsel called Connet as an adverse witness. Connet testified that he had worked as a

       Pace bus driver for 18 years. He acknowledged that Woods fell after slipping on a snow-covered

       manhole cover after departing his bus.

¶ 18   Connet agreed that he stopped the bus about 12 feet from the curb. However, he disagreed with

       the suggestion that it was “not safe to let [Woods] off in the middle of the public street.” He

       explained that “we are trained to pull the bus flush to the curb when you can to allow the passenger

       to get off safely,” but that the practice was to let passengers off in the street if he was “unable to

       get the bus flush with the curb.”

¶ 19   Connet testified that when he stopped to let Woods off, a parked car prevented him from pulling

       flush with the curb:

                      “[A]the time there was a vehicle that was adjacent parked *** in

                      the bus service zone, so you couldn’t get the bus flush in my training

                      to the curb to allow the passengers [to] get off safely. So when that

                      happens, you can’t pull the front end of the bus in because that’s a

                      danger to oncoming cars as the back end of the bus in in the street.

                      If you pull in the front end, it allows other cars to maybe run into the

                      bus causing the bus to be a projectile going over the curb and maybe

                      injuring passengers.

                           Or you don’t pull it in because you got to keep the bus flush.

                      That’s what I did because of the parked vehicle to my right blocking

                      the curb lane. So the safest thing to do is to pull the bus straight

                      ahead and then lower the bus and allow the passenger to get off in

                      the street and then go to the curb.”

                                                        -5-
       1-22-0792

       Connet stated that this was what he did when he stopped to let Woods off the bus. When Woods’

       counsel asked if it is a “better course of action to let the passenger off at the curb” instead of in the

       street, Connet answered: “It depends.”

¶ 20   Connet acknowledged that Pace buses have video cameras, but he did not know whether the

       cameras worked on the bus at the time of the incident. Connet did not know whether there was any

       video footage of Woods’ fall.

¶ 21   On cross-examination by Pace’s counsel, Connet agreed that it was dark and the weather was

       snowy when he stopped to let Woods off the bus. He agreed there was “naturally accumulating”

       snow, slush, and ice on the street and curb near the intersection. After Woods fell, he approached

       her and saw an accumulation of “black ice.” Connet testified that he could not see that ice from

       the driver’s seat of the bus.

¶ 22   Elsewhere on cross-examination, Connet agreed that he did not pull the bus all to way to the curb

       because of a “parked car in the parallel parking spot nearest the corner.” He agreed with Pace’s

       counsel that he was trained not to “pull the bus in on an angle toward the curb” in such situations

       so that the rear end of the bus would not be “hanging out in the through lane.” He similarly agreed

       that if he pulled the bus closer to the curb on an angle and it was struck from behind, the bus “could

       be propelled onto the curb” where it could strike pedestrians. He agreed that he was trained to

       “stay away from the curb and use the parked car as a guard or shield” for departing passengers,

       and that he followed his training on the evening in question.

¶ 23   Connet also agreed with Pace’s counsel that it is not feasible for a bus driver to get off and examine

       the snow and ice at an intersection, because it would “grind the transit system to a halt.”

¶ 24   On re-direct examination, Connet testified that the bus was 40 feet long. He maintained that there

       “wasn’t enough room to get the bus flush” to the curb.

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       1-22-0792

                                      ¶ 25      Prior Deposition Testimony

¶ 26   Following Connet’s testimony, the jury heard the prior deposition testimony of Dr. Ouida Brown,

       an orthopedic surgeon who operated on Woods’ fractured ankle. The jury then heard the prior

       deposition testimony of Denise Seaman regarding hospital bills for Woods’ surgery and treatment.

                                         ¶ 27     Woods’ Trial Testimony

¶ 28   Woods testified that at time of the incident she used the same bus route to commute to work at

       Walmart five days per week. As part of her commute home, she got off the Pace bus at the

       intersection of Austin Boulevard and Roosevelt. She had been a passenger on this bus route

       hundreds of times before her injury.

¶ 29   On December 16, 2016, Woods took the bus to return home after her shift ended at 6:00 p.m. She

       recalled that she was the first passenger to step off after the bus after it stopped at the intersection.

       She slipped and fell in the street as she attempted to walk to the curb.

¶ 30   Woods was shown a number of still images (Plaintiff’s Exhibits 1 through 6) and testified that they

       were accurate depictions of the scene. The first time-stamped image (Plaintiff’s Exhibit 1) shows

       Woods standing near the front door, preparing to alight the bus, at 18:20:48. An image from one

       second later (Plaintiff’s Exhibit 2) shows the bus doors open and Woods preparing to descend to

       the street. Subsequent images show that Woods stepped onto the street and began to walk toward

       the curb. The last image (Plaintiff’s Exhibit 6) shows Woods on the ground in the street.

¶ 31   Woods stated that the images came from a video she previously viewed. 3 However, when Woods’

       counsel attempted to play that video footage, Pace’s counsel objected due to lack of foundation.

       During a sidebar, Woods’ counsel argued that Woods’ testimony provided adequate foundation

       3
        It is undisputed that the still images in Wood’s trial exhibits were taken from the same video footage referenced
       elsewhere at trial.

                                                                -7-
       1-22-0792

       for the video footage. The court stated it would not admit the video evidence because “[Woods]

       can’t authenticate that it has not been edited.”

¶ 32   Woods proceeded to testify that that, every other time she had taken this bus route, the bus stopped

       right at the curb at this particular intersection. The incident on December 16, 2016 was the first

       instance where the bus let her off in the street. Woods stated her belief that Connet could have

       “pulled closer to the curb.”

¶ 33   On cross-examination, Woods admitted she had no training or experience operating a bus. She

       agreed that it was dark and that she “fell on a natural accumulation of snow, slush or ice” at the

       intersection. Woods acknowledged that a car was parked on Roosevelt Road, and that the car was

       “roughly adjacent to the rear wheel of the bus.” Woods agreed that when the doors opened just

       before she stepped off the bus, she did not notice anything that appeared to be “unsafe, improper,

       and unreasonable.”

¶ 34   On redirect examination, Woods stated she did not believe anything precluded Connet from pulling

       over closer to the curb before letting her off. On recross examination, she admitted she had no

       knowledge of bus safety and did not know how to park a bus.

¶ 35   Woods rested following her testimony. At that point, trial adjourned for the day.

                                  ¶ 36     Pace’s Motion for Directed Verdict

¶ 37   When proceedings resumed the following day, Pace moved for a directed verdict.4 Pace argued

       that the “natural accumulation rule prevails over Pace’s duty to provide a safe place for passengers

       to alight.” Pace urged it had no duty concerning the natural accumulation of snow, slush or ice that

       4
        The trial court sometimes referred to Pace’s motion as one seeking a “directed finding” rather than a directed
       verdict.

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       1-22-0792

       Woods slipped on. In opposition, Woods’ counsel argued that there was a jury question as to

       whether or not Connet “selected an unsafe place for [plaintiff] to alight.”

¶ 38   Later that day, the court informed the parties that it was “ruling for the defendant’s motion for

       directed finding.” In so doing, the court remarked that it is “undisputed that the plaintiff fell on the

       sheet of ice after stepping off the bus” and that “snow and ice clearly prevailed in the general

       vicinity” of the incident. The court summarized Connet’s testimony:

                      “Mr. Connet indicates he could not pull to the curb, so he let

                      [Woods] exit at the best place he could. Because he was unable to

                      actually pull the vehicle ***, a 40-foot bus, along the curb without

                      angling it based on his training, that was clear in the testimony. So

                      again, the issue being that the plaintiff is of the opinion that the

                      defendant being Pace did not provide the plaintiff with a safe place

                      to alight from the Pace bus.”

¶ 39   The court proceeded to state: “[t]he Court finds that the driver Tommie Connet’s testimony to be

       credible.” It remarked that “based on Mr. Connet’s training, he indicated that the vehicle, being a

       40-foot bus, needed to be flush to the curb or he had to pull up and let her out, which is what he

       did.” The court explained that “although the defendant was responsible for letting the plaintiff off

       the bus, the testimony by Mr. Connet again indicates he did what he could based on the conditions

       that he had before him.” In announcing its ruling, the court again referred to the motion as one for

       a directed “finding” and credited Connet’s testimony:

                      “Based on all of those facts in the case law that the Court reviews,

                      the Court has no choice but to grant the motion for directed finding

                      as the defendant did not have the duty, as the plaintiff that – as the

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       1-22-0792

                      plaintiff argues that the plaintiff was to – allowed to exit the bus at

                      a safe place. Mr. Connet’s testimony to the Court indicates he let the

                      defendant off where he could based on the bus lane being blocked

                      by that vehicle.”

¶ 40   On the same date, the court entered a written order granting the motion for directed verdict and

       dismissing the matter with prejudice. Woods filed a timely notice of appeal from that order.

¶ 41                                              ANALYSIS

¶ 42   On appeal, Woods asserts that two errors require reversal and remand for a new trial. Woods

       primarily contends that the trial court erred in granting Pace’s motion for directed verdict. She

       asserts that the court improperly weighed the trial evidence and made credibility determinations,

       as if it was deciding a motion for directed finding in a non-jury case. Woods avers that, under the

       correct standard, the motion for directed verdict should have been denied because there was a

       factual issue for the jury to resolve, namely “whether Pace was negligent when it dropped Woods

       off in the middle of the street.” In other words, she argues there was a fact question as to whether

       Pace breached its duty to provide her with a safe place to alight. Separately, Woods argues that the

       trial court abused its discretion when it declined to admit the video footage of the slip and fall

       incident.

¶ 43   Pace responds that the trial court correctly granted the motion for directed verdict pursuant to the

       “natural accumulation rule.” It claims it owed Woods no duty with respect to the ice, snow, or

       slush that Woods slipped on. Pace otherwise asserts that the trial court did not abuse its discretion

       with respect to the video footage.

                                                       -10-
       1-22-0792

¶ 44   For the reasons below, we agree with Woods that there was a substantial factual question as to

       whether Pace breached its duty to let her off at a safe place. In turn, the motion for directed verdict

       should have been denied.

                         ¶ 45    Standard of Review Upon a Directed Verdict

¶ 46   “A directed verdict *** is properly entered in those limited cases where ‘all of the evidence, when

       viewed in its aspect most favorable to the opponent, so overwhelmingly favors movant that no

       contrary verdict based on that evidence could ever stand.’ ” Maple v. Gustafson, 151 Ill. 2d 445,

       453 (1992) (quoting Pedrick v. Peoria & Eastern R.R. Co., 37 Ill. 2d 494, 510 (1967)).

¶ 47   A directed verdict is inappropriate if there is a substantial factual dispute. See Jones v. DHR

       Cambridge Homes, Inc., 381 Ill. App. 3d 18, 28 (2008) (“A directed verdict is granted improperly

       where there is any evidence, together with reasonable inferences to be drawn therefrom,

       demonstrating a substantial factual dispute, or where the assessment of credibility of the witnesses

       or the determination regarding conflicting evidence is decisive to the outcome.” (Internal quotation

       marks omitted.) A directed verdict is improper “where disputed issues of fact exist requiring either

       the assessment of witness’ credibility or the election between conflicting evidence. [Citation.]”

       Johnson v. Chicago Transit Authority, 248 Ill. App. 3d 91, 93 (1993) (holding that motion for

       directed verdict was properly denied where there was “conflicting testimony presented concerning

       whether plaintiff was inside the crosswalk when the collision occurred.”)

¶ 48   The de novo standard of review applies to a ruling on a motion for directed verdict. Krywin v.

       Chicago Transit Authority, 238 Ill. 2d 215, 225 (2010). “On review, all of the evidence must be

       construed in the light most favorable to the nonmoving party.” Id.

¶ 49   Having set forth the proper standard, we turn to Woods’ contention that the trial court applied the

       wrong legal standard in deciding the motion for directed verdict. Woods points out that the trial

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       1-22-0792

       court referred to the motion as one for a directed “finding” rather than a directed verdict. She

       suggests that the trial court mistakenly treated Pace’s motion as one for a directed finding in a

       bench trial pursuant to section 2-1110 of the Code of Civil Procedure. 735 ILCS 5/2-1110 (West

       2020). Woods notes that the trial court’s remarks reflect that it weighed the credibility of Connet’s

       testimony in deciding the motion in Pace’s favor. Woods asserts that this application of the “wrong

       legal standard” to the motion “is prima facie reversible error.”

¶ 50   Woods is correct that a motion for a directed finding differs significantly from a motion for a

       directed verdict. Pursuant to section 2-1110 of the Code of Civil Procedure, a motion for directed

       finding occurs in a bench trial, where the court acts as factfinder and weighs the evidence. 735

       ILCS 5/2-1110 (West 2020) “In all cases tried without a jury, defendant may, at the close of

       plaintiff’s case, move for a finding or judgment in his or her favor. In ruling on the motion the

       court shall weigh the evidence, considering the credibility of the witnesses and the weight and

       quality of the evidence.”). Upon a motion for directed finding, “the trial court does not view the

       evidence most favorably to the plaintiff, but rather (1) determines whether the plaintiff has made

       out a prima facie case, then (2) weighs the evidence, including that which favors the defendant.”

       Zankle v. Queen Anne Landscaping, 311 Ill. App. 3d 308, 311 (2000). That is, the trial court at a

       bench trial may independently assess credibility to decide if a directed finding is warranted. Barnes

       v. Michalski, 399 Ill. App. 3d 254, 262 (2010) (“when granting a motion pursuant to section 2-

       1110 *** the court might well resolve conflicts in the evidence and assess the credibility of

       witnesses”).

¶ 51   In contrast, a directed verdict applies in a jury trial and is governed by the standard set forth by our

       supreme court in Pedrick, 37 Ill. 2d 494. “When a party moves for a directed verdict in a jury trial,

       the trial court views all the evidence in an aspect most favorable to the opponent and grants the

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       1-22-0792

       motion only if the evidence so overwhelmingly favors the movant that no contrary verdict could

       ever stand.” Barnes, 399 Ill. App. 3d at 262 (citing Pedrick, 37 Ill. 2d at 510)); Zankle, 311 Ill.

       App. 3d at 311 (2000) (“Pedrick applies to a jury trial, where a motion for a directed verdict asks

       the trial court to take the case from the fact finder. In a bench trial, where the trial court is the fact

       finder, a motion for a ‘directed verdict’ is governed not by Pedrick but by section 2-1110 of the

       Code of Civil Procedure [Citation]”. (Emphases in original.)). The different standard for a directed

       verdict reflects that it is the role of the jury, not the trial court, to weigh the evidence and make

       findings of fact. See Barnes, 399 Ill. App. 3d at 262 (“Viewing the evidence in a light most

       favorable to the opponent is a way to avoid intruding upon the province of the jury; we thereby

       allow the jury an opportunity to regard the evidence in a light most favorable to the opponent, if it

       chooses to do so.”).

¶ 52   Although this was a jury trial, the court’s remarks suggest that it made factual determinations in

       granting a directed verdict. The trial court commented that it determined that Connet’s testimony

       was “credible” with respect to his statements that he acted in accordance with his training.

       Moreover, the trial court twice referred to the motion as one for a directed “finding.” Although we

       cannot know the trial court’s internal reasoning, it appears that it may have weighed the evidence

       as if it was deciding a section 2-1110 motion for directed finding, rather than assess whether the

       evidence “so overwhelmingly favor[ed] the movant [Pace] that no contrary verdict based on that

       evidence could ever stand.” Krywin, 238 Ill. 2d at 225.

¶ 53   Even if the trial court did not employ the proper inquiry, however, it would not require automatic

       reversal as Woods suggests. This is because our role is to review the correctness of the underlying

       judgment, regardless of the trial court’s stated reasoning. Fifth Third Bank v. Brazier, 2019 IL App

       (1st) 190078, ¶ 13 (“The appellate court reviews the judgment of the circuit court and not the

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       1-22-0792

       reasons given for that judgment, and we may therefore affirm the circuit court based on any reasons

       found in the record.”). Thus, regardless of whether the trial court applied the correct standard, we

       must review de novo whether Pace was entitled to a directed verdict.

¶ 54   We thus turn to Pace’s contention that it was entitled to directed verdict under the “natural

       accumulation rule” discussed by our supreme court in Krywin, 238 Ill. 2d 215. Because there was

       no dispute that Woods slipped on a natural accumulation of ice or snow, Pace contends that

       application of the rule means that it had no legal duty to Woods upon which it could be found

       negligent. See id. at 225 (“To recover damages based upon negligence, a plaintiff must prove that

       the defendant owed a duty to the plaintiff, that the defendant breached that duty, and that the breach

       was the proximate cause of the plaintiff’s injury. [Citation.]”). Woods’ position is that the natural

       accumulation rule does not preclude liability for failure to provide a safe place for a passenger to

       depart.

                          ¶ 55    Krywin and the Natural Accumulation Rule

¶ 56   As in the trial court, the parties’ arguments largely rely on the supreme court’s decision in Krywin,

       which discussed the duties of a common carrier and the natural accumulation rule. We thus review

       that decision in detail.

¶ 57   In Krywin, the plaintiff alleged that she was a passenger on a Chicago Transit Authority (CTA)

       train. Id. at 218. As plaintiff exited the train at an elevated station, she slipped on snow and water

       on the platform. Id. She filed a lawsuit containing a negligence count (count I) and a count alleging

       willful and wanton conduct (count II). Id.

¶ 58   At trial, plaintiff testified that there was snow on the platform when she exited the train. Another

       witness testified that it was raining and that there was ice on the platform where plaintiff fell. Id.

       at 220. Witnesses also testified that a portion of the train platform was covered by a canopy. Id. at

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       1-22-0792

       219-20. The CTA moved for a directed verdict, arguing that the CTA had no duty to remove or

       warn of a natural accumulation of ice and snow. Id. at 221-22. The trial court granted the motion

       for directed verdict in part, finding that CTA had no duty to remove or warn of natural

       accumulations. Id. at 222. However, the trial court found that CTA had a “duty to provide a safe

       place for plaintiff to alight” and that the only issue remaining was “whether the CTA failed to

       provide plaintiff with a safe place to alight.” Id.

¶ 59   The trial court subsequently instructed the jury that “in selecting a place for the plaintiff to alight

       from the train, it was the duty of the CTA to ‘exercise the highest degree of care consistent with

       the mode of conveyance used and practical operation of its business as a common carrier by train.’

       ” Id. at 223. 5 The jury returned a general verdict in plaintiff’s favor. Id. at 224.

¶ 60   Upon the CTA’s appeal, our appellate court reversed, concluding that CTA’s motion for directed

       verdict should have been granted in its entirety. Krywin v. Chicago Transit Authority, 391 Ill. App.

       3d 663 (2009). As subsequently explained by our supreme court, the appellate court reasoned “that

       the natural accumulation rule prevails over the CTA’s duty to provide its passengers with a safe

       place to alight” and “rejected plaintiff’s argument that the CTA could have allowed plaintiff to

       exit the train underneath the small canopy that covered part of the platform.” Krywin, 238 Ill. 2d

       at 224 (citing 391 Ill. App. 3d 663 (2009)). The appellate court declined to impose a duty on CTA

       to inspect every platform every time a train arrived because it “would bring the transit system to a

       standstill.” Id. (citing 391 Ill. App. 3d 663 (2009)).

       5
        This instruction tracked Illinois Pattern Jury Instruction 100.15, which provides: “In selecting a place for the
       plaintiff to [board] [alight from] its vehicles, it was the duty of the defendant, as a common carrier, to exercise the
       highest degree of care consistent with the mode of conveyance used and the practical operations of its business as a
       common carrier by [bus, taxi, etc.]. The failure of the defendant to fulfill this duty is negligence.” Illinois Pattern
       Jury Instructions, Civil, No. 100.15.

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¶ 61   Following plaintiff’s petition for leave to appeal, our supreme court affirmed, agreeing that the

       CTA’s motion for directed verdict should have been granted in its entirety. However—contrary to

       Pace’s suggestion—our supreme court did not hold that natural accumulation rule disposes of a

       common carrier’s duties altogether.

¶ 62   In its analysis, our supreme court first recognized that “a common carrier has a duty to its

       passengers to exercise the highest degree of care, not only to carry them safely to their destinations,

       but to provide them with a reasonable opportunity to leave the conveyance safely.” (Emphasis

       added.) Id. at 226. As a common carrier, “the CTA had a duty to provide plaintiff with a safe place

       to alight from its train.” Id. at 227.

¶ 63   The supreme court then explained that: “Under the natural accumulation rule, a landowner or

       possessor of real property has no duty to remove natural accumulations, of ice, snow, or water

       from its property. [Citation.] This rule has been applied to common carriers.” Id. at 227-31

       (summarizing several decisions holding that common carriers had no duty to remove natural

       accumulations of precipitation). The supreme court concluded that the natural accumulation rule

       applied under Krywin’s facts, so that “the CTA had no duty to remove the natural accumulation of

       ice and snow from its platform, nor any duty to warn of the existence of such natural

       accumulation.” Id. at 232.

¶ 64   Notable for purposes of this appeal, the supreme court in Kyrwin separately addressed the

       plaintiff’s reliance on Wasserman v. City of Chicago, 190 Ill. App. 3d 1064 (1989), a case

       involving a CTA bus passenger who fell after she alighted a bus. In Wasserman, there were deep

       piles of snow at the place where the bus stopped. Id. at 1066. On appeal from summary judgment

       in favor of CTA, the plaintiff argued that CTA breached its duty to ensure that the bus stopped at

       a safe place for her to exit. Id. Our appellate court in Wasserman recognized that CTA had a duty

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       to provide plaintiff a “reasonable opportunity to reach a place of safety,” including “a safe place

       to alight from the bus. [Citation.]” Id. at 1066-67.” The appellate court reversed the grant of

       summary judgment, as CTA “was under a duty to ensure that plaintiff could alight from the bus

       safely, and the question of defendant’s breach of that duty was one of fact to be resolved by the

       jury.” Id.

¶ 65   Our supreme court in Krywin acknowledged Wasserman but found it distinguishable. In so doing,

       our supreme court remarked that the circumstances of a bus operator and train operator are

       different:

                      “The issue [in Wasserman] was whether the CTA had breached its

                      duty to provide the plaintiff with a safe place to alight. The fact that

                      the streets had been cleared and that there were deep piles of snow

                      suggest, if anything, that the snow piles were an unnatural

                      accumulation. In any event, it is obvious that a bus driver has a much

                      better opportunity to determine the best place to let his or her

                      passenger off the bus than does a train operator on an eight-car

                      train whose only option is to discharge passengers on a platform.

                      Based on Wasserman, plaintiff argues that a jury is fully capable of

                      deciding whether, under a specific set of facts, a common carrier

                      should be held liable for failing to provide a safe place to alight ***.

                      We do not disagree with plaintiff that, under appropriate

                      circumstances, the question of whether a common carrier breached

                      its duty to provide a safe place to alight is a question of fact for the

                      jury. In Wasserman, the appellate court determined that a question

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                       of fact existed and that summary judgment should not have been

                       granted. Such is not the case here, however.” (Emphases added.)

                       Krywin, 238 Ill. 2d at 231-32.

¶ 66   After holding that CTA had no duty to remove or warn of a natural accumulation, our supreme

       court Krywin went on to reject the plaintiff’s additional argument that the jury could still have

       found that CTA breached its duty to provide a safe place to alight, i.e., that CTA “could have

       allowed plaintiff to leave its train at a place on the platform that was not covered in snow or ice.”

       Id. at 233. Plaintiff asserted that the train operator could have let her off beneath the canopy that

       covered a portion of the platform, and that CTA “fail[ed] to provide evidence that it would not

       have been feasible to allow plaintiff to exit the train under the canopy.” Id. In rejecting this

       argument, our supreme noted that it was plaintiff’s burden to prove a breach of duty, but plaintiff

       presented no evidence that it was feasible to “discharge all passengers under the canopy or in some

       other manner that would have provided passengers with a safe place to alight.” Id. at 234. Thus,

       plaintiff “did not prove that the CTA breached its duty to her to provide a safe place to alight.” Id.

¶ 67   In addition, the supreme court agreed with the appellate court that “it would be impractical to place

       a burden on the CTA to evaluate its train platforms each time a train pulls in to determine which

       portion of each platform has the least accumulation of snow or ice.” Id. Accordingly, the supreme

       court found that CTA was also entitled to directed verdict “on the issue of its alleged duty to

       provide plaintiff with a safe place to alight.” Id. at 235.

          ¶ 68     Application of Krywin to the Parties’ Arguments Regarding Pace’s Duty

¶ 69   Having reviewed Krywin, we return to the question of whether Pace was entitled to a directed

       verdict under the instant trial record. Woods insists that, viewing all the evidence in the light most

       favorable to her, there was a factual dispute as to whether Pace had breached its duty to prove a

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       safe place to alight. Specifically, she asserts the jury should have evaluated the testimony and other

       evidence to resolve whether Connet could have pulled the bus closer to the curb.

¶ 70   Woods does not dispute that she slipped and fell on a natural accumulation of ice or snow.

       Nevertheless, she suggests that the natural accumulation rule is a “non-issue” in this appeal,

       because her claim does not depend upon whether Pace had a duty to remove ice or snow. Rather,

       she insists that the trial evidence presented an issue of fact for the jury as to whether Pace breached

       its duty to provide a safe place for her to alight. She points out Krywin’s acknowledgement that

       “under appropriate circumstances, the question of whether a common carrier breached its duty to

       provide a safe place to alight is a question of fact for the jury to decide.” 238 Ill. 2d at 232. She

       maintains that the jury should have evaluated the evidence, including her and Connet’s conflicting

       testimony, to decide whether that duty was breached.

¶ 71   Pace responds that directed verdict was proper because under Krywin, it “owed [Woods] no duty

       with regard to the natural accumulation of snow, slush and/or ice upon which she fell” after

       alighting the bus. Importantly, Pace does not merely argue that natural accumulation rule precluded

       any duty to remove or warn about the ice or snow at the intersection where Woods fell. Pace

       suggests that under Krywin, the natural accumulation rule also precludes any liability premised on

       a duty to provide Woods a safe place to alight. Pace’s brief insists that it “had no duty under the

       natural accumulation rule to the plaintiff regarding the natural accumulation of snow, slush and/or

       ice upon which she fell, including providing a safe place to alight ***.” (Emphasis added.)

¶ 72   In making this argument, Pace suggests that no duty should be imposed on Pace bus drivers as a

       matter of “public policy” to avoid “grind[ing] the transit system to a halt.” Pace suggests that we

       should be guided by the logic of the appellate court decision in Krywin, insofar as it declined to

       impose a duty on CTA train operators to inspect platforms for snow or ice to avoid bringing the

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       transit system “to a standstill.” Krywin, 391 Ill. App. 3d 663, 670-71. Pace suggests that if we do

       not rule in its favor, it will be “forced to hold passengers on buses while bus operators closely

       examine snow, slush or ice to determine the theoretical safest location for passengers to alight a

       bus.”

¶ 73   The parties thus fundamentally disagree on the scope of the natural accumulation rule. Woods

       suggests that it merely extinguishes a duty to remove or warn of natural accumulation, but Pace

       maintains it also insulates a common carrier from a claim based on failure to provide a safe place

       to alight.

¶ 74   Our review of the supreme court’s analysis in Krywin does not support Pace’s broad view of the

       natural accumulation rule. Simply put, the supreme court did not hold that the natural accumulation

       rule precludes liability for failure to provide a safe place to alight. To the contrary, Krywin

       reaffirmed that a common carrier has a duty to provide passengers “with a reasonable opportunity

       to leave the conveyance safely,” stating unequivocally that “the CTA had a duty to provide plaintiff

       with a safe place to alight from its train.” 238 Ill. 2d at 226-27. That is, although the natural

       accumulation rule precluded liability for failing to remove or warn of snow or ice, our supreme

       court did not suggest that the natural accumulation rule relieves a common carrier from its duty to

       provide a safe place to alight. See id. at 232. (concluding that “CTA had no duty to remove the

       natural accumulation of ice and snow from its platform, nor any duty to warn of the existence of

       such natural accumulation.”) (Emphases added.) Id.

¶ 75   We recognize that Krywin rejected the plaintiff’s argument that, despite the natural accumulation

       rule, the jury verdict in her favor should stand because the CTA breached its duty to provide

       plaintiff with a safe place to alight, i.e., that it could have let her off under the canopy. Id. at 233.

       While the supreme court disagreed with plaintiff, it did not suggest that CTA no longer owed

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       plaintiff a duty to provide a safe place to alight. Rather, it found that plaintiff did not meet her

       burden to present evidence that CTA breached this duty. Id. at 234 (plaintiff “presented no

       evidence that it was feasible or even possible to discharge all passengers under the canopy or in

       some other manner that would have provided passengers with a safe place to alight.”). Our supreme

       court thus indicated that plaintiff could have, but did not, adduce evidence to hold CTA liable for

       failing to provide a safe place to alight.

¶ 76   Elsewhere, in distinguishing Wasserman, the supreme court in Krywin recognized a common

       carrier’s duty to provide a safe place for a passenger to depart. Id. at 231-23 (discussing

       Wasserman, 190 Ill. App. 3d 1064). Krywin recognized that “under appropriate circumstances the

       question of whether a common carrier breached its duty to provide a safe place to alight is a

       question of fact for the jury to decide.” Id. at 232. Of particular relevance to the instant case,

       Krywin remarked that “a bus driver has a much better opportunity to determine the best place to

       let his or her passengers off the bus than does a train operator on an eight-car train whose only

       option is to discharge passengers on a platform.” Id.

¶ 77   Accordingly, we reject Pace’s suggestion that it “had no duty to the plaintiff with respect to the

       natural accumulation of snow, slush and/or ice upon which she fell, including providing a safe

       place to alight despite the natural accumulation.” Pace was under no obligation to remove or warn

       of the natural accumulation of ice or snow. However, the natural accumulation rule did not relieve

       Pace of its continuing duty to provide a safe place for plaintiff to alight.

¶ 78   Although we have concluded that Pace still owed a duty to provide a safe place to alight, that does

       not end our analysis. We must assess whether, given the evidence at trial, Pace was entitled to a

       directed verdict under the governing standard.

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¶ 79   Viewing the Evidence in the Light Most Favorable to Woods, a Question of Fact Precluded

                                            Entry of Directed Verdict

¶ 80   We reiterate that a directed verdict should be “entered only in those cases in which all of the

       evidence, when viewed in its aspect most favorable to the opponent, so overwhelmingly favors the

       movant that no contrary verdict based on that evidence could ever stand.” Pedrick v. Peoria &

       Eastern R.R. Co., 37 Ill. 2d 494, 510 (1967). We must construe all of the evidence “in the light

       most favorable to the nonmoving party”, Woods. Krywin, 238 Ill. 2d at 225. We also keep in mind

       that “a reviewing court must not substitute its judgment for the jury’s nor may a reviewing court

       reweigh the evidence or determine credibility of the witnesses.” Mansmith v. Hameeduddin, 369

       Ill. App. 3d 417, 425-26 (2006). That is, a directed verdict “should not be granted where the

       evidence demonstrates a substantial factual dispute or where the witnesses’ credibility is at issue.”

       Id.

¶ 81   Upon reviewing the trial record in this case, we cannot say that the evidence was overwhelmingly

       in Pace’s favor so as to entitle it to a directed verdict. Rather, construing the evidence in the light

       most favorable to Woods, there was a substantial factual dispute—whether Pace breached its duty

       to provide Woods with a safe place to alight when the bus let her off in the street. This issue was

       one for the jury to resolve. See Marshall v. Burger King Corp., 222 Ill. 2d 422, 430 (2006)

       (“whether a defendant breached the duty and whether the breach was the proximate cause of the

       plaintiff’s injuries are factual matters for the jury to decide, provided there is a genuine issue of

       material fact regarding those issues. [Citation.]”).

¶ 82   We recognize that many of the underlying facts were not disputed. However, the evidence

       presented a fact question as to whether Connet’s positioning of the bus satisfied Pace’s duty to

       provide a safe place to alight. There was conflicting testimony on this topic. Woods testified to her

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       belief that nothing prevented the bus from pulling closer to the curb. Connet testified that he elected

       not to pull the bus over to the curb because he was trained by Pace that positioning the bus on an

       angle was potentially dangerous. In granting Pace’s motion for a directed verdict, the trial court

       explicitly found Connet’s testimony credible. However, it is not the role of the trial court (or this

       reviewing court) to assess a witness’s credibility or resolve conflicting testimony.

¶ 83   We cannot say whether the jury believed Woods that nothing precluded the bus from pulling over

       to the curb. Nor can we assume that the jury would have accepted Connet’s explanation that Pace

       trained drivers not to pull over to the curb in this type of situation. Further, we note that it was the

       jury’s role to assess the trial exhibits containing images from the scene of the incident and decide

       whether they supported Woods’ claim that the bus could have let her off at a safer place.

¶ 84   Keeping in mind that we must construe the evidence in the light most favorable to Woods, we find

       that Pace’s motion for directed verdict should not have been granted. There was an issue of fact as

       to whether Pace fulfilled its duty to Woods to let her off at a safe place, and we cannot say that

       “all of the evidence so overwhelmingly favor[ed]” Pace that “no contrary verdict based on that

       evidence could ever stand.” Krwyin, 238 Ill. 2d at 225. It was for the jury, not the trial court, to

       weigh the evidence and assess credibility in deciding whether Pace breached its duty to Woods.

¶ 85   Before concluding, we note Pace’s concern that our failure to affirm the directed verdict will force

       bus drivers to “to hold passengers on buses while bus operators closely examine snow, slush or ice

       to determine the theoretical safest location for passengers to alight a bus.” To be clear, our ruling

       does not purport to impose any new specific duty, beyond the general duty of any common carrier

       to provide a “reasonable opportunity to leave the conveyance safely.” Krywin, 238 Ill. 2d at 227.

       Indeed, Woods has never suggested that a bus driver is obligated to leave the bus to “closely

       inspect” an area before stopping to let passengers depart. Her argument is simply that Connet

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        should have pulled closer to the curb to fulfill Pace’s duty to provide a safe place to alight. It is for

        the jury to decide whether Pace breached that duty under the particular circumstances of this case.

        Accordingly, we reverse and remand.

       ¶ 86   Video Footage of Woods’ Slip and Fall Was Admissible Based on Her Testimony

¶ 87    Because we reverse and remand based on the court’s decision to grant a directed verdict, we need

        not reach all of the parties’ separate contentions regarding the trial court’s decision not to admit

        video footage of the incident. Nonetheless, to help clarify the issue upon remand, we note our

        agreement with Woods that her testimony was sufficient to authenticate and admit the video

        footage of her slip and fall.

¶ 88    Our supreme court has held that “videotape may be admitted as demonstrative evidence when it is

        properly authenticated and is relevant to a particular issue in the case.” People ex rel. Sherman v.

        Cryns, 203 Ill. 2d 264, 283 (2003). “First a foundation must be laid, by someone having personal

        knowledge of the filmed object, that the film is an accurate portrayal of what it purports to show.

        [Citation.]” Id. Such verification “may be furnished by the testimony of any competent witness

        who has sufficient knowledge to testify that the videotape fully represents what it purports to

        portray.” (Internal quotation marks omitted). Id. at 284. There can be no question that Woods was

        competent to testify as to the accuracy of the video footage showing her slipping and falling.

¶ 89    Nonetheless, Pace suggests that there was inadequate foundation for the video footage, based on

        the “silent witness” theory discussed by our supreme court in People v. Taylor, 2011 IL 110067.

        We disagree, insofar as Woods’ firsthand knowledge of the video footage rendered the “silent

        witness” theory unnecessary. That is, nothing in Taylor precluded its admission.

¶ 90    Taylor explained that photographic evidence was historically used as demonstrative evidence but

        recognized that photographs and video footage can be used as substantive evidence if a proper

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       foundation is laid. Id. ¶ 32. Our supreme court proceeded to explained that such evidence is usually

       admitted under the “silent witness” theory, under which “a witness need not testify to the accuracy

       of the image depicted in the photographic or videotape evidence if the accuracy of the process that

       produced the evidence is established with an adequate foundation.” Id. Taylor recognized that our

       supreme court had not yet addressed the “foundational requirements for establishing the accuracy

       of a process that produces surveillance camera recordings.” Id. ¶ 33. Our supreme court noted that

       other jurisdictions considered various factors to determine whether adequate foundation was laid,

       such as evidence of the reliability and accuracy of the recording equipment, the competency of the

       equipment’s operator, and the manner in which the recording was preserved. Id. (discussing multi-

       factor tests applied by other courts). Our supreme court recognized that although numerous factors

       may be relevant, admission under the “silent witness” theory is a fact-specific inquiry: “Each case

       must be evaluated on its own and depending on the facts of the case, some of the factors may not

       be relevant or additional factors may need to be considered. The dispositive issue in every case is

       the accuracy and reliability of the process that produced the recording.” Id. ¶ 35.

¶ 91   Pace cites Taylor to suggest that admission of the footage of her slip and fall depended on the

       “silent witness” theory, such that Woods needed to elicit additional testimony regarding the

       operation and reliability of the video equipment and preservation of the footage. Pace is mistaken,

       insofar as the silent witness theory need be employed only if there is no witness to testify to the

       accuracy of the video footage. See id. ¶ 32 (“Under this theory, a witness need not testify to the

       accuracy of the *** videotape evidence if the accuracy of the process that produced the evidence

       is established with an adequate foundation.”). That is, the “silent witness” theory does not

       undermine the principle that “[a] proper foundation may be laid ‘by someone having personal

       knowledge of the filmed object’ ” who can testify that the footage is accurate. See In re D.Q., 2016

                                                       -25-
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       IL App (1st) 160680, ¶ 25 (quoting Cryns, 203 Ill. 2d at 283-84). Indeed, our court has recognized

       that the “silent witness” theory is simply an additional basis on which video footage may be

       admitted, if there is no testimony by someone with personal knowledge of the subject. See id.

¶ 92   The trial transcript in this case reflects that, immediately before Pace’s objection, Woods testified

       that she had viewed video footage that accurately depicted her slip and fall. Woods’ verification

       of the accuracy of that footage was sufficient for its admission. If Woods provides similar

       testimony on remand, that will be sufficient for the jury to view the footage of her slip and fall. 6

                                             ¶ 93     CONCLUSION

¶ 94   For the foregoing reasons, we reverse the judgment of the circuit court and remand for new trial

       proceedings consistent with this order.

¶ 95   Reversed and remanded.

       6
         We note that this conclusion is limited to the video footage showing Woods at the time of the incident, of which
       she obviously had personal knowledge. The record on appeal indicates there may have been additional video footage
       taken from other vantage points on the bus that did not show Woods (for example, footage showing the parked car).
       In any event, Woods’ argument in this appeal is limited to the footage showing her actual fall.

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