Court Opinion

ID: 9343072
Source: CourtListenerOpinion
Date Created: 2022-12-16 22:04:25.8693+00
Date Added: 2024-06-11T17:15:25.470031
License: Public Domain

STATE OF LOUISIANA

                                 COURT OF APPEAL

                                    FIRST CIRCUIT

A                                 NO. 2022 CA 0475

                                JAMILYN CALHOUN

                                        VERSUS

                             SANDERSON FARMS, INC.

                                             Judgment Rendered       DEC 16 2022

                                    Appealed from the
                       Office of Workers' Compensation, District 6
                          Parish of Tangipahoa, State of Louisiana
                                       No. 20- 00876

                              The Honorable Diane Lundeen,

                          Workers' Compensation Judge Presiding

    Jeffrey C. Napolitano                               Attorneys for Appellant,

    Jeffrey I. Mandel                                   Sanderson Farms, Inc.
    Metairie, Louisiana

    Gloria A. Angus                                     Attorney for Appellee,
    Opelousas, Louisiana                                Jamilyn Calhoun

                BEFORE: WHIPPLE, C. J., GUIDRY AND WOLFE, JJ.
WOLFE, J.

        In this workers'   compensation     case,      the employer appeals a judgment

rejecting its claim that the employee committed fraud and awarding the employee

benefits, penalties, and attorney fees.   We affirm.

                                          FACTS

        On January 31, 2018, Jamilyn Calhoun slipped and fell while working at the

Sanderson Farms chicken processing plant in Hammond, Louisiana.                   Ms. Calhoun

worked in the deboning department, where chicken was moved along four assembly

lines and x-rayed.    In the floor underneath the lines were approximately one -foot -

wide drains with heavy metal perforated covers to allow cleaning of the processing

area.   The accident occurred when Ms. Calhoun slipped on a plastic bag while

walking to her work area, which caused her foot to slip into what she described as a

partially opened floor drain. Ms. Calhoun fell forward, with her left knee striking

the concrete floor.   After her coworkers assisted her up, she immediately reported

the accident to the appropriate personnel and was seen by the Sanderson Farms

safety and health nurse.

        On the day of the accident, Sanderson Farms authorized Ms. Calhoun to seek

emergency medical care for her knee at North Oaks Medical Center.                   Thereafter,

Sanderson Farms'      workers'   compensation administrator paid benefits to, and on

behalf of, Ms. Calhoun related to her knee injury. On June 22, 2018, Ms. Calhoun

had arthroscopic knee surgery performed by orthopedic surgeon Dr. Brian Kindl.

After her surgery, Ms. Calhoun participated in physical therapy, but continued to

experience pain and her condition worsened.

        In November 2018, a routine eye exam led to the discovery of a right optic

nerve hemorrhage and swelling of the optic nerves in both of Ms. Calhoun' s eyes.

She underwent an emergency lumbar puncture to relieve the pressure, then sought

treatment   from   an   ophthalmologist,    a       neurologist,   and   a   physical   medicine

                                                2
rehabilitation ( pain   management)   specialist.   The opthalmologist, Dr. Patrick

O' Sullivan, diagnosed Ms. Calhoun with a pseudotumor cerebri, or a buildup of

spinal fluid that caused intracranial pressure, which was relieved by the lumbar

puncture and subsequently treated with medication. The neurologist, Dr. Patrick

Glynn, opined that Ms. Calhoun experienced          post -concussion syndrome with

symptoms of lumbar and cervical disc injury. Based on the history Ms. Calhoun

provided, Dr. Glynn believed the post -concussion syndrome was related to her work

accident.   The pain management specialist, Dr. John Nyboer, thought Ms. Calhoun

needed further orthopedic evaluation for her knee and would benefit from physical

therapy for her back.

      Sanderson Farms disputed that any of Ms.         Calhoun' s medical conditions

beyond her knee injury were a result of her January 2018 slip and fall; therefore,
neither Sanderson Farms nor its workers'       compensation administrator authorized

treatment for anything other than the knee injury. They further determined that pain

management was not medically necessary.

      Ms. Calhoun filed a disputed claim for compensation with the Office of

Workers' Compensation.       She alleged that when she fell at work on January 31,

2018, she not only struck her knee on the concrete floor, but also hit her head.   She

asserted that she began treatment at North Oaks at Sanderson Farms' direction,

claiming Sanderson Farms failed to inform of her right to choose her own physician.

She maintained that she began complaining of headaches shortly after the accident

and, despite telling Dr. Kindl of symptoms of accident -related injuries besides the

injury to her knee, he did not seek approval for treating those injuries.   Thus, Ms.

Calhoun requested a change of her choice of orthopedist from Dr. Kindl.            She

requested Dr. Joseph Bozzelle as her choice of physician in the field of pain

management.      Finally, Ms. Calhoun contended that Sanderson Farms failed to

                                           3
reasonably controvert her claims, entitling her to penalties, attorney fees, and judicial

interest from date of demand for its failure to timely pay benefits.

       Sanderson Farms denied that Ms. Calhoun was entitled to another choice of

physician or a change to her choice of physician and denied that it unreasonably

delayed or denied payment of any benefits or acted in an arbitrary or capricious

manner.    Sanderson Farms asserted a reconventional demand, alleging that Ms.

Calhoun committed fraud by making material misrepresentations for the purpose of

obtaining workers'       compensation benefits      in violation      of La. R. S.    23: 1208.

Sanderson Farms alleged that after she was diagnosed with the pseudotumor cerebri,

Ms. Calhoun fabricated the story of hitting her head when she fell at work in an

attempt   to   include    treatment   for   additional   conditions    within   her   workers'

compensation claim.        Sanderson Farms claimed that Ms. Calhoun misrepresented

the mechanics of her fall; that she hit her head and was rendered unconscious as a

result of the fall; that as a result of the fall she suffered injuries to her eyes, head,

spine, or any area of her body other than her knee; that she was denied or not

informed of her right to a choice of physician and was directed to certain providers;

that she was forced to sign blank forms; and that a scheduled functional capacity

exam was canceled by Dr.         Kindl.     Thus, Sanderson Farms contended that Ms.

Calhoun forfeited her workers' compensation benefits and should be ordered to pay

restitution.   In an amended and supplemental petition, Ms. Calhoun claimed that

Sanderson Farms violated La. R.S. 23: 120$         when it worked up her claim as one for

her left knee only, falsified records, and intentionally denied that she suffered head

injuries to avoid paying benefits, and intentionally terminated benefits.

       After a four-day trial, the Workers' Compensation Judge ( WCJ) found that as

a result of the January 31, 2018 workplace accident, Ms. Calhoun sustained injuries

to her neck, back,       shoulder,   elbow, thigh, left knee,   and head, including post-

concussion syndrome, for which she was entitled to medical care; however, the WCJ

                                               4
found that Ms. Calhoun failed to prove that the pseudotumor cerebri was caused,

accelerated, or aggravated by the accident or any occupational disease.        The WCJ

ordered Sanderson Farms to pay outstanding medical bills for necessary care from

Dr. Glynn, Dr. Nyboer, and Dr. Bozzelle, and to pay $ 11, 000. 00       in penalties and

attorney fees for failing to timely authorize or pay for necessary medical care for the

accident.   The WCJ further determined that Ms. Calhoun was entitled to temporary

total disability benefits in the amount of $41, 589. 07, subject to a credit for indemnity

benefits already paid. Additionally, the WCJ authorized Ms. Calhoun to change her

choice of physician from Dr. Kindl to Dr. Bozzelle.          The WCJ determined that

neither Ms. Calhoun nor Sanderson Farms committed fraud. The WCJ' s judgment

was signed November 9, 2021.

       Sanderson Farms now appeals, contending the WCJ erred in finding that Ms.

Calhoun experienced a concussion and suffers from post -concussion syndrome, that

Ms. Calhoun did not commit fraud, in allowing Ms. Calhoun to change her choice

of physician to Dr. Bozzelle, and in awarding Ms. Calhoun penalties and attorney

fees for its failure to properly authorize medical treatment.

                                   INJURY/ FRAUD

       Sanderson Farms contends that the WCJ' s ruling that Ms. Calhoun sustained

a concussion and suffers from post -concussion syndrome is unsupported by the

totality of the evidence in this case.   Rather, Sanderson Farms contends the record

establishes that Ms.    Calhoun lied about hitting her head when she fell, being

rendered unconscious, and experiencing headaches. Sanderson Farms points out that

its records do not reflect any report of a head injury or headache on the day of the

accident. Similarly, Sanderson Farms points out there is no mention of a head injury

or headaches in the statement Ms. Calhoun gave to the adjuster who handled the

workers' compensation claim.      Sanderson Farms maintains that there is no objective

evidence that Ms. Calhoun hit her head when she fell at work and that she only began

                                            E
claiming that she did ten months post -accident, after she was diagnosed with the

pseudotumor     cerebri.     Sanderson Farms contends that Ms.        Calhoun willfully

misrepresented that she hit her head and suffered headaches as a result of her

workplace accident.        Consequently, Sanderson Farms contends that Ms. Calhoun

should forfeit all workers' compensation benefits.

         The Workers'      Compensation Act provides coverage to an employee for

personal injury by accident arising out of and in the course and scope of her

employment. La. R. S. 23: 103 1 ( A). An employee must prove the chain of causation

required by the Workers' Compensation Act by establishing by a preponderance of

the evidence that the accident was work-related, that the accident caused the injury,

and that the injury caused the disability. Headley v. Textron Systems, 2020- 1174

La. App. Ist Cir. 4/26/ 21),    324 So. 3d 1080, 1085.   The employee' s testimony alone

may be sufficient to discharge her burden of proving an accident, provided that no

other evidence discredits or casts serious doubt upon the employee' s version of the

incident;   and the employee' s testimony is corroborated by the circumstances

following the alleged incident. Corroboration of the employee' s testimony may be

provided by the testimony of co-workers, spouses, friends, or by medical evidence.

Stupp Bros., Inc. v. Alexander, 2017- 1151 ( La. App. 1st Cir. 2/ 20/ 18), 243 So. 3d

22, 35

         The determination of whether an employee has carried her burden of proof is

factual. Thus, the WCJ' s factual findings are reviewed on appeal for manifest error.

Headley, 324 So. 3d at 1085. In applying the manifest error standard, this court must

determine whether the WCJ' s conclusion was reasonable, not whether the WCJ was

right or wrong.   Headley, 324 So. 3d at 10$ 5. If the WCJ' s findings are reasonable

in light of the record reviewed in its entirety, the court of appeal may not reverse,

even if convinced that it would have weighed the evidence differently if it had been

sitting as the trier of fact. Sistler v. Liberty Mutual Ins. Co.,   558 So. 2d 1106, 1112

                                             R
La. 1990).     Where two permissible views of the evidence exist, the WCJ' s choice

between them cannot be manifestly erroneous or clearly wrong. Stobart v. State

through Dept. of Transp. and Development, 617 So.2d 880,                  883 ( La. 1993).

Further, the manifest error standard demands great deference to the WCJ' s findings

that are based on determinations of a witness' s credibility. Shelton v. Smitty' s

Supply, Inc.,    2017- 1419 (   La. App. 1st Cir. 6/ 12/ 18),   253 So. 3d 157, 163,   writs

denied, 2018- 1195 ( La. 11/ 14/ 18), 256 So. 3d 258 and 2018- 1199 ( La. 11/ 14/ 18),

256 So. 3d 291; see also Rosell v. ESCO, 549 So. 2d 840, 844 ( La. 1989).              This

applies equally to the trier of fact' s evaluation of expert testimony. Guy v. Kelps &

Will Prop Shop, 2018- 0956 ( La. App. 1 st Cir. 2/ 26/ 19),     272 So. 3d 570, 576.

      It is undisputed that Ms. Calhoun did slip and fall at work on January 31, 2018.

Ms. Calhoun testified at trial that when she slipped, she fell forward onto the

concrete.     She described being " flat on [ her] face" and unable to get up without

assistance.    After being helped to her feet, she was embarrassed, disoriented, and

dizzy. She testified she did not at first realize that she hit her head, focusing instead

on the obvious injury to her leg. Ms. Calhoun stated that she had a headache on the

day of the accident, but generally related it to falling and her leg injury.

      Immediately following the accident, Ms. Calhoun waited nearly two hours

until the plant' s safety and health nurse, Robert Cade, arrived. Nurse Cade did not

perform a physical exam upon his arrival and instead asked Ms. Calhoun how she

felt and what she thought needed to be done. Nurse Cade then sent her home with

instructions to elevate her leg and ice her knee, and to call if she thought she needed

to see a doctor.

       Later that day, Ms. Calhoun notified Nurse Cade that she wanted to seek

medical attention and was instructed to return to the plant to complete workers'

compensation paperwork. According to Nurse Cade, Sanderson Farm' s practice was

for the nurse to complete as much of the paperwork as possible to ensure that it was

                                               7
legible.   Although Ms. Calhoun testified that she told Nurse Cade she had a

headache, on the accident investigation report Nurse Cade identified the type of

injury as only " Left Knee Injury."    On the employer' s report of illness form, he

likewise identified Ms. Calhoun' s injury as one to her left knee.   On another form

depicting an anatomical drawing, Nurse Cade circled the left knee and right thigh to

identify the location of Ms. Calhoun' s injuries. Both Nurse Cade and Ms. Calhoun

signed the forms, although Ms. Calhoun claims that when she signed the forms they

were blank. Nurse Cade testified that Ms. Calhoun did not complain to him about

her head and that he remembered Ms. Calhoun suffering a knee injury.

       In its written reasons for judgment, the WCJ described Ms. Calhoun' s medical

history following the accident as "   complex."    On the night of the accident, Ms.

Calhoun reported to the emergency room for treatment of her knee.       She estimated

that before her arrival, she had taken 800 milligrams of Ibuprofen to treat her pain.

She testified that she informed the emergency room personnel she took the Ibuprofen

for a headache and leg pain; however, there is no documentation of a headache in

the emergency room records.     She admittedly did not inform them that she hit her

head, contending that she did not realize it at the time.

       Ms. Calhoun' s brother, James Calhoun, met her at the emergency room and

testified that he noticed a " knot" on her head near her hairline. Ms. Calhoun stated

that it was not until several days after the accident that she noticed a small bump and

scab on her head, but she did not immediately relate it to the accident. She explained

that when the accident occurred, her long, thick hair was dyed red and worn wrapped

around her head.   Additionally, because it was cold in the plant, she was wearing a

hairnet, cap, and scarf on her head, with a hoodie that was also pulled over her head.

Ms. Calhoun explained that she initially thought nothing of the bump on her head

and attributed her headaches to her leg injury, only later realizing the relationship of

the headaches to her head injury.

                                           N.
      Angeliki     Kleamenakis,      the   adjuster     for   Sanderson     Farms'    workers'

compensation      administrator,   testified    that   she    reviewed    the   documentation

submitted by Sanderson Farms before taking Ms. Calhoun' s statement on February

5, 2018.    During the statement, Ms. Kleamenakis did not ask Ms. Calhoun if she hit

her head.    As part of the investigation of the workers' compensation claim, Ms.

Kleamenakis reviewed the surveillance video of the accident and was satisfied that

Ms. Calhoun fell and injured her knee.          Ms. Kleamenakis testified that the video

showed Ms. Calhoun fall forward to her knees. Ms. Kleamenkais conceded that Ms.

Calhoun could have been flat on her stomach and that it could not be determined

from the video if Ms. Calhoun struck her head.

      In extensive written reasons for judgment, the WCJ thoroughly detailed Ms.

Calhoun' s medical treatment after the fall, which focused on her knee injury until

the discovery of the pseudotumor cerebri.           The WCJ summarized:

            The first documented account that Ms. Calhoun was experiencing
      headaches was in a North Oaks medical note dated February 23, 2018,
      less than one month after the accident. The review of systems shows
       Constitutional, positive for malaise and fatigue". "               Neurological,
      positive for weakness and headaches".             On May 25, 2018, physical
      therapist Laurie Neal noted under her neurological assessment that Ms.
      Calhoun' s " Affect/Mood"        was "   Anxious, Disorganized".          In June

      2018, the patient history [from] Southern Surgical Hospital [( where           Dr.

      Kindl performed the knee surgery)] again shows that Ms.                   Calhoun

      complained that she was having headaches. On September 26, 2018,
      Ms. Calhoun reported to Anatomix Physical Therapy that she wasn' t
       feeling well today and probably [ would] go to Lake [ A] fter [ H] ours".
      On November 4, 2018, Ms. Calhoun reported to Dr. Kindl "                   chronic

      headaches" which she indicated had come about since her accident. In
      November 2018, Ms. Calhoun reported to Dr. O' Sullivan falling in
      January 2018 and hitting her head. On February 5, 2020, Dr. Glynn, a
      neurologist, diagnosed her with post -[concussion] syndrome amongst
      other things. Dr. Bozzelle agreed with this diagnosis. Ms. Calhoun

      reported her head injury to Dr. Bozzelle in February 2020.

      Dr. Glynn testified that post -concussion syndrome included symptoms of

headaches,     dizziness,   disorientation,    short term memory loss, difficulty with

concentration, cognitive changes, and personality and mood changes.                  Dr. Glynn

diagnosed Ms. Calhoun with post -concussion syndrome based on the history Ms.

                                                E
Calhoun provided, noting that he accepted her history as truthful.      It is obvious that

the WO also found Ms. Calhoun to be credible, concluding that she sustained a head

injury and suffered post -concussion syndrome as a result of the workplace accident.

However, Sanderson Farms contends that Ms. Calhoun' s credibility is undermined

by evidence that she falsely represented hitting her head and suffered from post-

concussion syndrome as a result of her fall. As a result, Sanderson Farms argues

that this court should not only overturn the WCJ' s factual findings regarding the

injury but also order that Ms. Calhoun forfeit all workers' compensation benefits for

violating La. R.S. 23: 1208.

       Louisiana Revised Statutes 23: 1208( A) prohibits any person from making a

false statement or representation for the purpose of obtaining workers' compensation

benefits.      This includes false statements or misrepresentations made to anyone,

including the employer, physicians, or insurers, when made willfully or deliberately

for the purpose of obtaining benefits.           Plant Performance Services, LLC v.

Harrison, 2017- 1286 ( La. App. 1st Cir. 416118),       249 So. 3d 1, 6. An employee who

is found to have made such prohibited false statements or misrepresentations forfeits

any right to workers' compensation benefits. La. R.S. 23: 1208( E).         Forfeiture of

benefits is a harsh remedy; therefore, La. R. S. 23: 1208 must be strictly construed.

See Nabors Drilling USA v. Davis, 2003- 0136 ( La. 10/ 21/ 03),      857 So. 2d 407, 414.

To prevail on a forfeiture claim, the employer must prove each element required by

the statute: ( 1)   that there was a false statement or representation; ( 2) that it was

willfully made;      and (   3)   that it was made for the purpose of obtaining workers'

compensation benefits. Savannah v. Smithy' s Supply/ Big 4 Trucking, 2018- 1033

 La. App.      1st Cir. 5/ 31/ 19), 280 So. 3d 615, 620, writ denied, 2019- 01286 ( La.

10/ 21/ 19),   2'90 So. 3d 1168. Like the determination regarding the employee' s burden

of proving an injury related to the accident, the WCJ' s determination as to whether

                                                10
an employee forfeited workers' compensation benefits is a factual issue subject to

the manifest error standard of review.   See Headley, 324 So. 3d at 1089.

        Although Sanderson Farms emphasizes that there is no documentation of a

head injury or headaches in its own records, that documentation was largely

attributable to Nurse Cade.   Sanderson Farm' s documentation was then used by Ms.

Kleamenakis to prepare the questions asked during Ms.             Calhoun' s recorded

statement.   However, the WCJ explained in written reasons that she found Nurse

Cade' s testimony and documentation of the accident to be unreliable, stating:

        Mr. Cade has a serious hearing problem which this court observed
        posed difficulties for him in hearing the attorneys and the judge in a
        quiet courtroom during trial. More significantly, at the conclusion of
        his testimony, Mr. Cade admitted that he had neither heard nor
        understood many of the questions that either side had presented to him
        at trial due to his hearing loss despite trying to answer the same. Mr.
        Cade testified that due to his hearing problems, he was never really sure
        of what anybody tells him. Mr. Cade also acknowledged that if Ms.
        Calhoun reported injuries to him, including but not limited to her head,
        he may not have heard them to record them.

        In light of the WCJ' s determination that Nurse Cade' s factual account and

testimony were unreliable,     and recognizing that Nurse Cade' s factual account

influenced the documentation by its adjuster, we find no error in the WCJ' s rejection

of Sanderson Farms' argument of fraud in this regard.

        Sanderson Farms also contends that Ms. Calhoun falsely represented that she

was rendered unconscious after she fell, noting she made no such representation until

2020.   Further, Sanderson Farms contends Ms. Calhoun' s testimony that Dr. Glynn

told her she likely suffered unconsciousness was contradicted by Dr.           Glynn' s

testimony that Ms. Calhoun reported to him that she lost consciousness when she

struck her head.

        Ms. Calhoun admitted that she did not initially report a loss of consciousness

to anyone, explaining that she did not realize it at the time. Following discovery of

the pseudotumor cerebri, Dr. O' Sullivan referred her to Dr. Glynn for a neurological

                                           11
consult; however, she did not see Dr. Glynn until 2020, when his treatment was

authorized in this proceeding.     She explained that when she told Dr. Glynn about the

fall, he questioned her about how quickly she was able to get up and how many

seconds she remained on the floor. She testified that based on her responses and

symptoms, he stated it was more than likely that she lost consciousness for a few

seconds.     Ms.    Calhoun stated that it was only in hindsight, considering her

symptoms, the medical findings, and with the benefit of Dr. Glynn' s observation,

that she came to realize she lost consciousness when she fell.

      Dr. Glynn testified in his deposition that when he met with Ms. Calhoun, she

reported striking her head and a             subsequent   loss   of consciousness    for   an

undetermined amount of time.        He later clarified that he always asks patients with a

history of a head injury if they lost consciousness and often they do not know if they

did, but are unable to recollect a period of time following the injury.      He explained,

 So ... you take that as a - - as a loss of consciousness or the same significance as a

loss of consciousness if somebody has a period of time where they don' t really

recollect what had happened."       He confirmed that since Ms. Calhoun reported being

disoriented after the accident and was unsure of what immediately followed, he

noted that    she   reported   a   loss   of consciousness.      Considering Dr.    Glynn' s

explanation, which the WCJ specifically referenced in her written reasons, we find

that Sanderson Farms failed to prove that Ms. Calhoun made false representations

in this regard.

       Sanderson Farms next claims Ms. Calhoun misrepresented when she saw Dr.

Bozzelle in relation to her consultation with Dr. Glynn. She first testified that she

saw Dr. Bozzelle the day after she consulted with Dr. Glynn.         She explained that she

told Dr. Bozzelle she lost consciousness when she fell because that was what Dr.

Glynn told her.     When her testimony of seeing Dr. Bozzelle after Dr. Glynn was

challenged on cross examination, Ms. Calhoun clarified that she did see Dr. Bozzelle

                                               12
first and was told to call him after seeing Dr. Glynn. She stated that Dr. Bozzelle' s

treatment plan was affected by the risk of increasing her cranial pressure.   Thus, Ms.

Calhoun testified that she called Dr. Bozzelle the day after her appointment with him

to relay Dr. Glynn' s neurological assessment and reported that she briefly lost

consciousness after the fall.

           Sanderson Farms additionally argues on appeal that Ms. Calhoun lied about

the reason she changed her choice of physician in the specialty of pain management.

Dr. O' Sullivan referred Ms. Calhoun to Dr. Nyboer, an expert in the fields of

physical medicine, rehabilitation, and pain management, and Ms. Calhoun saw Dr.

Nyboer in April 2019. Both Ms. Calhoun and her brother James, who went with her

to the appointment, testified that Dr. Nyboer would not treat Ms. Calhoun as a

workers'      compensation   patient.   Sanderson Farms contends that testimony was

contradicted by Dr. Nyboer' s testimony that he had no limitation on the number of

workers' compensation patients he treated.

            The WCYs rejection of Sanderson Farms' arguments regarding the date Ms.

Calhoun saw Dr. Bozzelle and the reasons for seeking a pain management specialist

other than Dr.       Nyboer essentially required the WCJ to make a credibility

determination.      Obviously, the WCJ found that Ms.     Calhoun was credible and

truthful in her explanations. The WCJ is in a superior position to observe and review

the demeanor of the witnesses and evaluate credibility. Stupp Bros., Inc., 243    So. 3d

at   37.      Although another factfnder may have made a different credibility

determination and weighed the evidence differently, the WCJ was not clearly wrong

in rejecting Sanderson Farms' attack on Ms. Calhoun' s credibility and correlative

claim that she forfeited all workers' compensation benefits.

           For the foregoing reasons, we find that the record reasonably supports the

WCJ' s factual finding that Ms. Calhoun sustained a head injury as a result of her

workplace accident and suffered from post -concussion syndrome, which was related

                                             13
thereto.   We further find no merit to Sanderson Farms' arguments that Ms. Calhoun

made false statements or representations in violation of La. R.S. 23: 1208 and

forfeited her right to benefits.

                             CHOICE OF PHYSICIAN

       On appeal, Sanderson Farms additionally contends the WCJ erred in allowing

Ms. Calhoun to change her choice of physician to Dr. Bozzelle.                Sanderson Farm

denies that Ms. Calhoun should be allowed to treat with a physician in the field of

physical medicine or pain management, but argues that if she should be allowed to

treat with such a physician, then she should be limited to her selection of Dr. Nyboer

in that field.

       Pursuant to La. R.S. 23: 1121( B), the employee has the right to select one

treating physician in any field or specialty.       After her initial choice of physician, the

employee is required to obtain prior consent from the employer or the workers'

compensation carrier for a change of treating physician within that same field or

specialty. However, the employee is not required to obtain approval for changing to

a treating physician in another field or specialty.       La. R. S. 23: 1121( B)( 1).

       The WCJ recognized that Ms. Calhoun selected Dr. Kindl as her choice of

physician.   Dr. Kindl opined that Ms. Calhoun would benefit from treating with a

pain management specialist.        Pursuant to La. R.S. 23: 1121( B)( 1),    Ms. Calhoun was

entitled to change her choice of physician to one in a different specialty.

       Sanderson Farms argues, however, that it did not refer Ms. Calhoun to Dr.

Nyboer and that she selected Dr. Nyboer as her choice of physician in the specialty

of physical medicine and pain management.            Ms. Calhoun counters that she saw Dr.

Nyboer only once and he did not treat her as a workers' compensation patient. Thus,

Ms. Calhoun disputes that she selected Dr. Nyboer as her choice of specialist in that

field. The WCJ accepted Ms. Calhoun' s position that although she did consult one

time with Dr. Nyboer, he did not treat her as a workers' compensation patient and

                                               14
therefore he was not her choice of physician in his specialty. Considering the unique

facts of this case, we are unable to conclude that the WCJ erred in finding that Ms.

Calhoun is entitled to change her choice of physician from Dr. Kindl to Dr. Bozzelle.

                      PENALTIES AND ATTORNEY FEES

      Finally, Sanderson Farms contends the WCJ erred in assessing it with

penalties and attorney fees for failing to timely pay workers' compensation benefits.

Sanderson Farms maintains that Ms. Calhoun suffered a knee injury, which was

treated as compensable and for which it paid benefits.      Sanderson Farms contends

that since Ms.   Calhoun did not assert a head injury until ten months after the

accident, it had well- founded reasons for denying related treatment.

      Unless an employer reasonably controverts a workers' compensation claim,

its failure to pay benefits in accordance with the Workers' Compensation Act shall

result in a penalty and reasonable attorney fees.   See La. R. S. 23: 1201( F);   Headley,

324 So. 3d at 1086.     An employer reasonably controverts a claim when it has

sufficient factual and/ or medical information to counter the employee' s factual

and/or medical information throughout the time it refused to pay all or part of the

benefits allegedly owed. Headley, 324 So. 3d at 1086 ( citing Brown v. Texas -LA

Cartage, Inc., 98- 1063 ( La. 12/ l/ 98), 721 So. 2d 885, 890 and Shelton, 253 So. 3d

at 169).   Statutory provisions permitting the assessment of penalties and attorney

fees for nonpayment of workers' compensation benefits are penal in nature and must

be strictly construed. Penalties should not be imposed in doubtful cases, where a

bona fide dispute exists as to the claimant' s entitlement to benefits, and the mere fact

that an employer loses a disputed claim is not determinative.        Alvis v. Peninsula

Gaming Partners, LLC, 2020- 0161 ( La. App. 1 st Cir. 11112120),       316 So. 3d 54, 60.

The crucial inquiry is whether the employer had an articulable and objective reason

                                                                                      The
to deny payment at the time it took action. Headley, 324 So. 3d at 1086- 87.

WCJ' s determination that an employer should be cast with penalties and attorney

                                           15
fees is a factual determination subject to the manifest error standard of review.

Authement v. Shappert Engineering, 2002- 1631 (           La. 2125103), 840 So. 2d 1181,

1188- 89.

      In her written reasons for judgment, the WCJ explained that Ms. Calhoun

made written demand for medical care by Dr. O' Sullivan, Dr. Nyboer, and Dr.

Glynn.   As Sanderson Farms' orthopedist had not yet evaluated Ms. Calhoun, the

WCJ found that Sanderson Farms had no evidence to contradict Ms. Calhoun' s need

for medical care from those doctors or dispute that the requested care was related to

her work injury.

      Ms. Calhoun saw Sanderson Farms' orthopedist, Dr. Paul VanDeventer, in

October 2019.      He concluded that Ms. Calhoun' s back, shoulder, head, and neck

complaints were not caused by her fall; however, he agreed that some back and

shoulder complaints were due to changes in her gait resulting from her knee injury.

In summarizing Dr. VanDeventer' s testimony, the WCJ specifically noted that he

was not provided with Ms. Calhoun' s complete medical records, including reports

from Dr. Glynn and Dr. Nyboer. The WCJ further noted that Dr. VanDeventer did

not examine Ms. Calhoun to determine if she suffered a concussion. Thereafter, in

November 2020,       Sanderson Farms rejected all requests by Dr.          Bozzelle for

authorization of treatment.

      In assessing Sanderson Farms with penalties and attorney fees,            the WCJ

explained:

            Once    Sanderson   Farms    had      information   contradicting   Dr.
      VanDeventer' s     findings,   it had   an obligation to    investigate Ms.
      Calhoun' s requests for medical care before it denied the same.           The

      employer or insurer has a continuing duty to investigate and make every
      reasonable effort to assemble factual and medical information to
      ascertain whether a claim is compensable before denying benefits.
       Connor v. Family Dollar Store, 2009- 1537 ( La. App. 1st Cir.
      3/ 26/ 10), 36 So -3d 339, 350, writ denied, 2010- 0959 ( La. 6/ 25110), 38
      So. 3d 344.]      When Ms.     Calhoun and subsequently Dr.        Bozzelle
      requested additional medical care, [     the] employer and its insurer had a
                                                                                 A
      duty to determine whether the care was due before denying benefits.

                                              L
         failure to authorize benefits is a failure to furnish benefits[,]      which

         leaves the employer or insurer subject to penalties and attorney' s fees.
          Sevin v. Chevrolet, 2008- 1362 ( La. 4130109), 24 So. 3d 879, 889.]
         When Ms. Calhoun' s attorney sent the September 19, 2019, written
         demand stating that Ms. Calhoun needed medical care and that the care
         was related to the accident, the adjuster had a duty to determine whether
         that care was due.      When Dr. Bozzelle sent written requests for care
         related to the accident, the adjuster denied them within one day because
         the]   insurer deemed all care other than the knee to be controverted
         without further investigation.       An adjuster who ignores the possibility
         that an accident caused the medical condition when there is evidence of
         causation, has failed to fulfill his duty to investigate and to make every
         reasonable    effort   to   assemble    medical     information to determine
         whether the accident caused the injury before denying those benefits.
          Shelton, 253 So. 3d at 171.] ...
            Instead of authorizing any initial care, [ Sanderson      Farms' workers'
         compensation administrator] sent Ms. Calhoun to its own orthopedist,
         Dr. VanDenter. Dr. VanDenter did not relate Ms. Calhoun' s problems
         to her accident. However, Dr. VanDeventer had limited information as
         a direct result of the adjuster only sending him select portions of some
         medical records.       Further, subsequent to Dr. VanDeventer' s opinion,
         defendants had information from Drs. Glynn, Nyboer, and Bozzelle
         indicating that Ms. Calhoun needed medical care related to the subject
         accident.   While defendants were not unreasonable in denying care
         related to the pseudotumor cerebri ...       defendants had an obligation to
         investigate    Ms.      Calhoun' s     orthopedic     and   post -[concussion]

         complaints further to determine their compensability.          An insurer or
         employer which first receives a favorable medical report, but later
         receives information indicating the possibility of a continuing disability
         may not blindly rely on the earlier report to avoid attorney fees.
          Connor, 36 So. 3d at 350.]    The blanket and ongoing denial of all
         medical care related to any body part other than the knee was an
         unreasonable    disregard of [ the]
                                           employer and insurer' s duty to
         investigate the claim before denying the same. This conduct was
         wholly within their control. Therefore, penalties and attorney' s fees are
         due for failure to authorize and/or pay for medical care timely.

         After careful review, we find that the WCJ' s determination is a permissible

view of the evidence in this case.           Where two permissible views of the evidence

exist,   the fact finder' s choice between them cannot be manifestly erroneous.

Stobart, 617 So. 2d at 883.           Thus,    although we may have reached a different

conclusion had we been sitting as the fact finder, we will not disturb the WCJ' s

decision to assess Sanderson Farms with penalties and attorney fees.

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                                 CONCLUSION

      For the foregoing reasons, the November 9, 2021 judgment is affirmed. Costs

of this appeal are assessed to the appellant, Sanderson Farms.

      AFFIRMED,

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