Court Opinion

ID: 2689949
Source: CourtListenerOpinion
Date Created: 2014-08-01 20:24:38.305657+00
Date Added: 2024-06-11T11:18:49.713103
License: Public Domain

[Cite as Charvat v. Ryan, 116 Ohio St. 3d 394, 2007-Ohio-6833.]

               CHARVAT, APPELLANT, v. RYAN ET AL., APPELLEES.
         [Cite as Charvat v. Ryan, 116 Ohio St. 3d 394, 2007-Ohio-6833.]
To establish a knowing violation of the Telephone Consumer Protection Act,
         Section 227, Title 47, U.S.Code, for an award of treble damages, a
         plaintiff must prove only that the defendant knew that it acted or failed to
         act in a manner that violated the statute, not that the defendant knew that
         the conduct constituted a violation of law — To establish a willful
         violation of Section 227, Title 47, U.S.Code, for an award of treble
         damages, a plaintiff must prove that the defendant consciously and
         deliberately committed or omitted an act that violated the statute,
         irrespective of any intent to violate the law — To establish a knowing
         violation R.C. 1345.09, for an award of attorney’s fees, a plaintiff need
         prove only that the defendant acted in a manner that violated the
         Consumer Sales Practices Act and need not prove that the defendant knew
         that the conduct violated the law.
     (Nos. 2006-1647 and 2006-1855 – Submitted September 11, 2007 – Decided
                                    December 27, 2007.)
               APPEAL from and CERTIFIED by the Court of Appeals for Franklin
            County, No. 05AP-1331, 168 Ohio App. 3d 78, 2006-Ohio-3705.
                                 __________________
                               SYLLABUS OF THE COURT
    1.    To establish a knowing violation of the Telephone Consumer Protection
          Act, Section 227, Title 47, U.S.Code, for an award of treble damages, a
          plaintiff must prove only that the defendant knew that it acted or failed
          to act in a manner that violated the statute, not that the defendant knew
          that the conduct itself constituted a violation of law.
                             SUPREME COURT OF OHIO

   2.    To establish a willful violation of the Telephone Consumer Protection
         Act, Section 227, Title 47, U.S.Code, for an award of treble damages, a
         plaintiff must prove that the defendant consciously and deliberately
         committed or omitted an act that violated the statute, irrespective of any
         intent to violate the law.
   3.    To establish a knowing violation of R.C. 1345.09, for an award of
         attorney’s fees, a plaintiff need prove only that the defendant acted in a
         manner that violated the Ohio Consumer Sales Practices Act, R.C.
         Chapter 1345, and need not prove that the defendant knew that the
         conduct violated the law. (Einhorn v. Ford Motor Company (1990), 48
Ohio St. 3d 27, 548 N.E.2d 933, followed.)
                               __________________
        LANZINGER, J.
        {¶ 1} This case concerns unwanted telephone solicitation through use of
automated equipment, which now makes a caller subject to liability under federal
and state statutes. The issue before us is whether the terms “knowingly” and
“willfully” as used in the Telephone Consumer Protection Act of 1991 (“TCPA”),
Section 227, Title 47, U.S.Code, and the term “knowingly” in the Consumer Sales
Practices Act (“CSPA”), R.C. Chapter 1345, require that a defendant merely act
in a manner that violates the acts or whether the defendant must also know that
the conduct violates the laws. We hold that a defendant need know only that it
acted or failed to act in a certain manner—i.e., the facts underlying the offense,
not that it knew that the conduct itself violated a law.
                                I. Case Background
        {¶ 2} On December 9, 2003, appellant Phillip Charvat received a
prerecorded message on his home telephone number from appellees, Thomas N.
Ryan, D.D.S., and Thomas N. Ryan, D.D.S., Inc. (collectively, “Ryan”)
advertising various dental services.      Ryan’s call was made using automated

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dialing equipment. After listening to the message, Charvat sent a letter to Ryan,
demanding a copy of the office’s “do not call” policy. Ryan never sent a copy of
the policy to Charvat.
        {¶ 3} On January 20, 2004, Charvat filed a complaint in the Franklin
County Common Pleas Court, setting forth claims for multiple violations of the
TCPA and the CSPA. Charvat asked for the statutory damages allowed by the
federal and state laws, the treble damages allowed by the TCPA, the attorney fees
allowed by the CSPA, and a permanent injunction. The facts are undisputed:
Ryan admits a single violation of the TCPA but also emphasizes that he acted in
good faith in attempting to comply with the law.1
        {¶ 4} Ryan filed a motion for summary judgment on the ground that
Charvat’s damages were limited to a single TCPA violation, and Charvat
responded that the unauthorized call constituted four violations, since it violated
four TCPA provisions. The trial court rejected Charvat’s argument and found
Ryan liable for two violations of the TCPA: one for leaving the message and a
second for failing to send Charvat a “do not call” policy. Charvat was awarded
damages for a single violation of the CSPA.
        {¶ 5} The trial court granted summary judgment for Ryan on the
remaining TCPA and CSPA claims. Specifically, the court declined to award
treble damages under the TCPA, finding that Ryan did not act with the required
culpable mental state. Quoting Charvat v. Colorado Prime, Inc. (Sept. 17, 1998),
10th Dist. No. 97APG09-1277, 1998 WL 634922, the court held that “ ‘[a]
defendant must affirmatively know it is violating a regulation when making the
telephone call for purposes of the treble damages provision.’ ” The court also

1. The record shows that Ryan’s office contacted the Ohio Attorney General’s office prior to
embarking on his telemarketing campaign and was told that all he had to do was download and
honor the federal do-not-call list. Although Charvat has not chosen to place his name on the list,
registration is not a prerequisite for a consumer to maintain an action for violations of the TCPA.
State ex rel. Charvat v. Frye, 114 Ohio St. 3d 76, 2007-Ohio-2882, 868 N.E.2d 270, ¶ 22.

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determined that attorney fees were not appropriate under the CSPA because “
‘knowledge’ means actual awareness that an act was a violation of the CSPA.”
        {¶ 6} On appeal, Charvat challenged the trial court’s refusal to award
treble damages or attorney fees. Regarding the federal law, the Tenth District
Court of Appeals held that Charvat was entitled to statutory damages for the
delivery of the message, in violation of Section 227(b)(1)(B), Title 47, U.S.Code,
and for the failure to send the “do not call” policy, in violation of Section
64.1200(d)(1), Title 47, C.F.R.
        {¶ 7} The court of appeals held, however, that the trial court did not
abuse its discretion in finding that the violation that resulted from the call was not
willful. The court held that Ryan did commit two separate violations in a single
call by failing to identify his business and his telephone number. The court of
appeals remanded the case to the trial court to weigh the “knowing” and “willful”
status for the violations as well as for the failure to send the “do not call” policy to
Charvat. The court also affirmed the denial of attorney fees under the CSPA.
        {¶ 8} Charvat applied for reconsideration and then filed a motion for
certification that a conflict existed over the interpretation of “knowingly” under
the TCPA. The Tenth District determined that its decision conflicted with the
Sixth District’s decision in Reichenbach v. Financial Freedom Ctrs., Inc., 6th
Dist. No. L-03-1357, 2004-Ohio-6164.            Accordingly, the court of appeals
certified the following issue: “Whether a defendant ‘knowingly’ violates Section
227(b), Title 47, U.S.Code, or the regulations promulgated thereunder, for
purposes of awarding treble damages under Section 227(b)(3), where the plaintiff
demonstrates that the defendant had knowledge of the facts constituting the
offense; or whether the plaintiff must prove that the defendant knew when it
placed the offending call that the call constituted a violation of the TCPA or any
regulations promulgated thereunder.”

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       {¶ 9} We determined that a conflict exists and also accepted two
propositions of law from Charvat’s discretionary appeal. The first proposition
deals with the meaning of the terms “knowingly” and “willfully” in the TCPA for
the purpose of awarding treble damages, and the second concerns the meaning of
the term “knowingly” for the purpose of awarding attorney fees under the CSPA.
We will discuss the federal and then the state statutes.
                               II. Law and Analysis
    A. Telephone Consumer Protection Act, Section 227, Title 47, U.S. Code
       {¶ 10} The TCPA restricts the use of automated telephone equipment.
See Section 227(b), Title 47, U.S.Code. Enacted in 1991 in response to “the
burgeoning use of telephone solicitations to market goods and services in the
United States, and the concomitant frustration of the American public,” Charvat
v. Dispatch Consumer Servs., Inc., 95 Ohio St. 3d 505, 2002-Ohio-2838, 769
N.E.2d 829, ¶ 18, the TCPA was intended to stop prerecorded voice messages
from being sent to private residential telephones. Section 2, Pub. L.No. 102-243,
105 Stat. 2394, 2394-2395. Section 227(b)(1)(B), Title 47, U.S.Code, states that
it is unlawful for any person to “initiate any telephone call to any residential
telephone line using an artificial or prerecorded voice to deliver a message
without the prior express consent of the called party.” The TCPA also provides
in Section 227(b)(3)(B) for a private right of action “to recover for actual
monetary loss from such a violation, or to receive $500 in damages for each such
violation, whichever is greater.”
       {¶ 11} Anyone who receives a prerecorded telemarketing call at home,
without first consenting to the call, may sue and recover damages. A residential
customer may also sue for treble damages under Section 227(b)(3)(C), which
provides for a private right of action: “If the court finds that the defendant
willfully or knowingly violated this subsection or the regulations prescribed under
this subsection, the court may, in its discretion, increase the amount of the award

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to an amount equal to not more than 3 times the amount available under
subparagraph (B) of this paragraph.” (Emphasis added.)
       {¶ 12} The question for us is what mental state is required for an award of
treble damages under this subsection of the TCPA.
                          1. Definition of “Knowingly”
       {¶ 13} Charvat urges us to interpret the term “knowingly” to mean that
the appellees knew that they initiated a telemarketing call using a prerecorded
message system, not that they knew they were violating the TCPA. In support of
his argument, he relies on the case cited in the certification order, Reichenbach v.
Financial Freedom Ctrs., Inc, 2004-Ohio-6164, in which the Sixth District Court
of Appeals held that “ ‘the term “knowingly” merely requires proof of knowledge
of the facts that constitute the offense.’ ” Id. at ¶ 37, quoting Bryan v. United
States (1998), 524 U.S. 184, 193, 118 S. Ct. 1939, 141 L. Ed. 2d 197.
       {¶ 14} On the other hand, Ryan contends that use of the words “willfully”
or “knowingly” in Section 227(b)(3) requires that the defendant have a culpable
mental state. His position follows the Tenth District’s, which held that for a
violation to be “knowing,” the caller “must affirmatively know it is violating a
regulation when making the telephone call.” Charvat v. Colorado Prime, Inc.,
(Sept. 17, 1998), 10th Dist. No. 97APG09-1277, 1998 WL 634922, at *4.
       {¶ 15} “Knowingly” is undefined in the TCPA, but courts have often
defined the term in criminal cases. In Bryan v. United States (1998), 524 U.S.
184, 118 S. Ct. 1939, 141 L. Ed. 2d 197, the United States Supreme Court
explained that “ ‘knowingly’ does not necessarily have any reference to a culpable
state of mind or to knowledge of the law. As Justice Jackson correctly observed,
‘the knowledge requisite to knowing violation of a statute is factual knowledge as
distinguished from knowledge of the law.’ [Boyce Motor Lines, Inc. v. United
States (1952), 342 U.S. 337, 345, 72 S. Ct. 329, 96 L. Ed. 367.] * * * Thus, unless
the text of the statute dictates a different result, the term ‘knowingly’ merely

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                               January Term, 2007

requires proof of knowledge of the facts that constitute the offense.” (Footnote
omitted.) Id. at 193, 118 S. Ct. 1939, 141 L. Ed. 2d 197. See also United States v.
Meade (C.A.1, 1999), 175 F.3d 215, 226, fn. 5 (“knowing,” as used in a criminal
statute, “normally signifies that the government needs to prove only that the
defendant knew of the facts comprising the offense, and nothing more”); United
States v. Cohen (C.A.2, 2001), 260 F.3d 68, 76 (it matters only that defendant
knowingly committed the deeds forbidden by statute, not that he intended to
violate the statute); and United States v. Barbosa (C.A.3, 2001), 271 F.3d 438,
458 (interpretation of “knowingly” other than as with knowledge of the facts that
constitute the offense would be tantamount to compelling the government to
disprove a defense of ignorance of the law).
       {¶ 16} It is true that in Lambert v. California (1957), 355 U.S. 225, 78
S. Ct. 240, 2 L. Ed. 2d 228, which addressed a registration ordinance for felons that
carried criminal penalties, the United States Supreme Court carved out an
exception to the “ignorance of the law is no excuse” maxim, stating that “[n]otice
is required in a myriad of situations where a penalty * * * might be suffered for a
mere failure to act.” Id. at 228, 78 S. Ct. 240, 2 L. Ed. 2d 228. But that exception
addressed a situation in which a person failed to take action and not one in which
a person did take action. Also, in certain cases involving violations of tax laws,
courts have concluded that the jury must find that the defendant was aware of the
specific provision of the tax code the defendant was charged with violating where
“highly technical statutes presented the danger of ensnaring individuals engaged
in apparently innocent conduct.” Bryan v. United States (1998), 524 U.S. 184,
194, 118 S. Ct. 1939, 1947, 141 L. Ed. 2d 197.
       {¶ 17} The TCPA is neither a criminal nor a highly technical statute and
thus ignorance of the law is no defense. Although the evidence established that
Ryan did not intend to violate any law, proof of such intent is not necessary.

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        {¶ 18} For an award of treble damages under the TCPA, the term
“knowingly” requires that liability be imposed even without appellees’ knowledge
that the conduct violated the statute. To establish a “knowing” violation of the
TCPA for an award of treble damages, a plaintiff must prove only that the
defendant knew of the facts that constituted the offense. Such knowledge of the
“facts that constitute the offense” does not mean that the individual must know
that certain conduct actually violates a law because it “constitutes” an offense. We
hold that to establish a knowing violation of the TCPA for an award of treble
damages, a plaintiff must prove only that the defendant knew that it acted or
failed to act in a manner that violated the statute, not that the defendant knew that
the conduct itself constituted a violation of law.
                                2. Definition of “Willful”
        {¶ 19} The federal telephone solicitation statute also does not define the
companion term “willfully,” in the “willfully or knowingly” standard set forth in
Section 227(b)(3)(C). Charvat points out that Section 312, Title 47, U.S.Code,
defines “willful.” There, “willful” is defined as the “conscious and deliberate
commission or omission of such act, irrespective of any intent to violate any
provision of this chapter or any rule or regulation of the Commission authorized
by this chapter or by a treaty ratified by the United States.” Section 312(f)(1),
Title 47, U.S.Code.
        {¶ 20} Although this definition section is part of the Communications Act
of 1934, Section 151 et seq., Title 47, U.S.Code, it is not part of the TCPA.2
However, in the recent case of In re Dynasty Mtge., L.L.C. (2007), 22 F.C.C.R.
9453, the Federal Communications Commission examined the TCPA and
determined that a willful violation means that the “violator knew that he was
doing the act in question * * * [and that the] violator need not know that his

2. The definition in Section 312(f)(1) is part of the original Communications Act. The TCPA was
added to the act later.

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                               January Term, 2007

action or inaction constitutes a violation; ignorance of the law is not a defense or
mitigating circumstance.” Id. at 9470, fn. 86.
       {¶ 21} In Charvat v. Dispatch Consumer Servs., Inc., 95 Ohio St. 3d 505,
2002-Ohio-2838, 769 N.E.2d 829, we commented that the TCPA is the “skeleton
of a system designed to rein in the proliferation of telemarketing calls. Much of
the detail was left to the FCC.”         Id. at ¶ 24.     Congress delegated the
implementation of the TCPA to the FCC. Accordingly, we defer to the FCC’s
definition of “willful.” We hold that to establish a willful violation of the TCPA
for an award of treble damages, a plaintiff must prove that the defendant
consciously and deliberately committed or omitted an act that violated the statute,
irrespective of any intent to violate the law. In principle then, the two standards
of “knowingly” and “willfully” within the TCPA do not differ.
       {¶ 22} Because Congress chose to employ a low threshold to assess treble
damages, by requiring a caller’s actions to be “knowing” or “willful,” it is
important to highlight the language in the second part of the provision for treble
damages: “[T]he court may, in its discretion, increase the amount of the award to
an amount equal to not more than 3 times the amount” of the greater of $500 or
the actual money loss. (Emphasis added.)
       {¶ 23} Thus, a two-part test is presented for the trial court to employ when
ascertaining whether treble damages are appropriate in a particular case. First, the
court must decide whether a violation was “knowing” or “willful.” Then the court
may, but need not, award treble damages.
       B. Definition of “Knowingly” in Ohio Consumer Sales Practices Act
       {¶ 24} In his claim for a violation of the state statute, Charvat challenges
the trial court’s denial of attorney fees under the CSPA. Similar to a treble
damage award under the TCPA, attorney fees are not mandated under the CSPA.
R.C. 1345.09 sets out the remedies available to a consumer for a violation of the
CSPA: “The court may award to the prevailing party a reasonable attorney's fee

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limited to the work reasonably performed, if either of the following apply: (1)
The consumer complaining of the act or practice that violated this chapter has
brought or maintained an action that is groundless, and the consumer filed or
maintained the action in bad faith; (2) The supplier has knowingly committed an
act or practice that violates this chapter.” (Emphasis added.) R.C. 1345.09(F).
Charvat asks us, in his discretionary appeal, to define “knowingly” as it is used in
R.C. 1345.09.
        {¶ 25} We addressed the definition of “knowingly” in Einhorn v. Ford
Motor Co. (1990), 48 Ohio St. 3d 27, 548 N.E.2d 933. There, we stated that a
defendant “does not have to know that his conduct violates the law for the court to
grant attorney fees” pursuant to R.C. 1345.09(F). Id. at 30, 548 N.E.2d 933. “[A]
trial court may award a consumer reasonable attorney fees when the supplier in a
consumer transaction intentionally committed an act or practice which is
deceptive, unfair or unconscionable.” Id. Both Charvat and Ryan agree that this is
the proper definition of “knowingly” in the CSPA; neither party is challenging the
discretionary authority of a trial court to grant attorney fees.
        {¶ 26} Charvat     argues   that   because    appellees      “knowingly”   and
“purposely” called appellant with a prerecorded message, the trial court erred in
refusing to award appellant attorney fees. Appellees argue that even if they
violated the CSPA knowingly, or, in the term employed in Einhorn,
“intentionally,” the matter of attorney fees is still committed to the sound
discretion of the trial court, which did not abuse its discretion.
        {¶ 27} The court of appeals followed the Einhorn analysis in addressing
the issue of attorney fees, and we agree. Although both parties acknowledge that
under the CSPA a plaintiff need prove only that the defendant intended to commit
the act of violation and not that the conduct was intended to violate the act, we
reiterate that the “knowing” commission of an act that violates R.C. Chapter 1345
does not mandate imposition of attorney fees. The trial court has the discretion to

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                                 January Term, 2007

determine whether attorney fees are warranted under the facts of each case.
Therefore, we reaffirm Einhorn and hold that to establish a knowing violation of
R.C. 1345.09, for an award of attorney fees, a plaintiff need prove only that the
defendant acted in a manner that violated the CSPA and need not prove that the
defendant knew that the conduct violated the law. Einhorn, 48 Ohio St. 3d at 30,
548 N.E.2d 933.
                                   III. Conclusion
       {¶ 28} We hold that to establish a knowing or willful violation under the
TCPA for the award of treble damages, or under the CSPA for an award of
attorney fees, a plaintiff need not prove that the defendant knew that conduct
violated the law but only that the defendant knew the underlying facts of the
conduct.     A trial judge has discretion to determine whether to award treble
damages under the TCPA or attorney fees under the CSPA. Therefore, we affirm
the judgment of the Franklin County Court of Appeals on the denial of attorney
fees under the CSPA. We reverse the judgment of the court of appeals on the
award of treble damages under the TCPA and remand this case to the trial court
for application of the appropriate standard of law and further proceedings
consistent with this opinion.
                                                         Judgment affirmed in part
                                                              and reversed in part,
                                                             and cause remanded.
       MOYER,      C.J.,   and    PFEIFER,    LUNDBERG   STRATTON,    O’CONNOR,
O’DONNELL, and CUPP, JJ., concur.
                                 __________________
       Ferron & Associates, L.P.A., John W. Ferron, and Lisa A. Wafer, for
appellant.

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                            SUPREME COURT OF OHIO

       Schottenstein, Zox & Dunn Co., L.P.A., Matthew T. Green, John C.
MacDonald, and Stephen J. Smith; and Wagenfeld Levine and Brian M. Zets, for
appellees.
       Marc Dann, Attorney General, William P. Marshall, Solicitor General,
Elise Porter, Stephen P. Carney, Robert J. Krummen, and Christopher R. Geidner,
Deputy Solicitors, urging reversal for amicus curiae, Attorney General of Ohio.
                           ______________________

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