Court Opinion

ID: 3171645
Source: CourtListenerOpinion
Date Created: 2016-01-22 23:03:06.356942+00
Date Added: 2024-06-11T11:57:08.666638
License: Public Domain

NOTICE
                                     2016 IL App (5th) 140380
 Decision filed 01/22/16.   The
 text of this decision may be             NO. 5-14-0380
 changed or corrected prior to
 the filing of a Peti ion for
 Rehearing or the disposition of              IN THE
 the same.

                                   APPELLATE COURT OF ILLINOIS

                            FIFTH DISTRICT
________________________________________________________________________

FRANKLIN STURGILL, Individually and on Behalf )   Appeal from the
of All Others Similarly Situated,             )   Circuit Court of
                                              )   St. Clair County.
       Plaintiff-Appellee,                    )
                                              )
v.                                            )   No. 13-L-435
                                              )
SANTANDER CONSUMER USA, INC.,                 )   Honorable
                                              )   Andrew J. Gleeson,
       Defendant-Appellant.                   )   Judge, presiding.
________________________________________________________________________

      JUSTICE CATES delivered the judgment of the court, with opinion.
      Presiding Justice Schwarm and Justice Moore∗ concurred in the judgment and
opinion.

                                           OPINION

¶1       The defendant, Santander Consumer USA, Inc. (Santander), appeals from the

order denying its renewed motion to compel individual arbitration and to dismiss or stay

the proceedings in the circuit court. For the reasons that follow, we reverse and remand

for further proceedings.

         ∗
             Justice Spomer was originally assigned to this case. Justice Moore was assigned

to this case upon Justice Spomer's retirement. Justice Moore has read the briefs and

listened to the tape of oral argument.

                                                 1
¶2     On May 12, 2006, the plaintiff, Franklin Sturgill, executed a retail sales

installment contract with Tri Ford Mercury, Inc., an automobile dealer, to buy a Ford

F-150 pickup truck. The finance company named in the installment contract was Triad

Financial Corporation (Triad). The installment contract also contained the financing

terms of the purchase.     According to the single-page installment contract, Sturgill

financed $19,037. He agreed to make payments of $433.65 per month for a period of 72

months, at an interest rate of 17.95%. The first payment was due on June 11, 2006, and

the contract ran through June 2012.       The installment contract made no mention of

arbitration.

¶3     On that same day, Tri Ford Mercury, Inc., executed an assignment of all of its

rights, title, and interest in Sturgill's "purchase of a motor vehicle dated 5-12-06" to

Triad. The assignment document provided that Triad could further assign the rights and

interests which it had been assigned by Tri Ford Mercury, Inc. Sturgill began making

monthly payments to Triad in accordance with the terms set forth in the installment

contract.

¶4     On June 19, 2009, Sturgill executed a "Modification and Extension Agreement"

(Extension Agreement) with Triad. Under the Extension Agreement, Triad agreed to

extend the payments that were past due on Sturgill's retail installment contract. Sturgill

was allowed to pay his past due installments from May 2009 and June 2009 at the end of

the contract period. Thus, Sturgill was scheduled to make his final payment on August

16, 2012 (as opposed to June 2012). In consideration for Triad's forbearance, Sturgill

agreed to release Triad, its affiliates, employees, agents, successors, and assigns from any
                                               2
and all claims that may have accrued under the installment contract from the date of its

execution through the date of execution of the Extension Agreement. Contained within

the Extension Agreement was an arbitration clause. The arbitration clause was simply

inserted within the Extension Agreement, among the other terms and conditions of the

contract. There was no bold lettering or change in font that would draw a buyer's

attention to the arbitration clause.

¶5     The arbitration clause in the Extension Agreement was drafted by Triad and

provided, in part:

              "ARBITRATION. As additional consideration for Triad's agreement to

       forbear from exercising its remedies under the Contract, you and Triad agree that

       upon written request by either party that is submitted according to the rules for

       arbitration, any Claim, except those specified below, shall be resolved by binding

       arbitration in accordance with (i) the Federal Arbitration Act, (ii) the Rules of the

       chosen Administrator, and (iii) this Arbitration Provision.

              (a) Claims Covered. 'Claim' means any claim, dispute, or controversy now

       or hereafter existing between you and Triad, including without limitation, any

       claims arising out of, in connection with, or relating to the Contract, and any

       modification, extension, application, or inquiry or credit or forbearance of

       payment; any trade-in of a vehicle; any products, goods and/or services, including

       the installation thereof, purchased in connection with this Contract; any insurance,

       service contract, extended warranty, auto club membership or debt cancellation

       agreement purchased in connection with the Contract; the closing, servicing,
                                        3
       collecting or enforcing of the Contract; whether the claim or dispute must be

       arbitrated; the validity of this Agreement; any negotiations between you and Triad;

       any claim or dispute based on an allegation of fraud or misrepresentation,

       including without limitation, fraud in the inducement of this or any other

       agreement; and any claim or dispute based on state or federal law, or an alleged

       tort. You and Triad also agree to submit to final binding arbitration any claim or

       dispute that you or Triad has against all persons and/or entities (i) who are

       involved with the Contract, (ii) who signed or executed any document relating to

       the Contract or any Claim, and (iii) who may be jointly or severally liable to either

       you or Triad regarding any Claim."

¶6     The arbitration clause also provided that class actions and joinder of parties were

prohibited. As noted above, any claim was to be resolved "in accordance with the

Federal Arbitration Act, the Rules of the chosen Administrator, and this Arbitration

Provision." The arbitration clause expressly excluded from arbitration "[a]ny Claim

where all parties collectively (including multiple named parties) seek, in the aggregate,

$15,000 or less in total monetary relief," including costs and attorney fees, and any claim

filed in small claims court. There was nothing in the Extension Agreement, or its

arbitration clause, that permitted the signatory parties to transfer or assign their respective

arbitration rights.   The Extension Agreement did not bear the signature of any

representative from Triad.

¶7     On September 18, 2009, Santander entered into an "Interest Purchase Agreement"

with Triad Financial Holdings LLC and its subsidiary, Triad. The Interest Purchase
                                       4
Agreement stated that Triad Financial Holdings LLC and Triad were in the business of

servicing consumer retail installment contracts and loans for motor vehicles. According

to the terms of the Interest Purchase Agreement, at an unspecified closing date, Triad

Financial Holdings LLC and Triad intended to "sell, assign, transfer, convey, and deliver"

their "Membership Interests," subject to the terms and conditions set forth in the

agreement, to Santander. The "Membership Interests," defined in section 3.03 of the

agreement, referred to the number of "units" being sold. These units represented the

value of the LLC being purchased and did not identify any retail installment contracts.

The Interest Purchase Agreement tendered to the court did not include a list of the

specific accounts being acquired. The Interest Purchase Agreement did not contain an

arbitration clause. Sturgill was not a signatory to this Interest Purchase Agreement and

had nothing to do with the transfer of the interests set forth in that agreement.

Nevertheless, some time after the Interest Purchase Agreement was executed, Sturgill

began making his installment payments to Santander.

¶8     On June 10, 2013, Sturgill and Santander allegedly reached an agreement to settle

Sturgill's installment contract for less than the amount originally owed pursuant to that

agreement. Sturgill produced a letter, dated June 13, 2013, acknowledging the settlement

agreement. The letter was from Santander's loss recovery department. It was titled

"Settled in Full Letter" and was addressed to Franklin Sturgill. It stated that "the charged

off account was settled in full for less than the amount owed on 6/10/2013" and that

Santander "recognizes that the above-mentioned debt has been satisfactorily settled in

full." The letter referenced the account number, as well as the make, model, and VIN
                                           5
number of Sturgill's truck.     Below the signature space, it was also noted that this

document was a "Confidential and Proprietary Settled in Full Letter/Version 1.0

(09.05.2012)" of Santander Consumer USA, Inc.

¶9     Sturgill also produced an email that he had received from Santander. Santander's

logo and the phrase "Vehicle Payoff Confirmation" appeared as a banner atop the email.

The title "Vehicle Payoff Confirmation and Title Advisory" appeared below the banner.

The email stated: "Dear FRANKLIN STURGILL, Please be advised that the outstanding

balance on your retail installment contract with Santander Consumer USA was paid in

full as of 6/10/2013, in the amount of $860.03." The email further stated that the title

would be released on June 24, 2013, and that because mailing times vary, the recipient

should allow 7 to 10 business days after the release date for the title to arrive in the mail.

Sturgill did not receive his vehicle title within the time period set forth in the email.

Sturgill sent a letter to Santander dated July 24, 2013, requesting the release of his title.

Santander did not release the vehicle title, and there is no indication that it responded to

Sturgill's letter. There is nothing in the record to indicate that Santander attempted to

disclaim the settlement after receiving Sturgill's letter and prior to this litigation.

Similarly, there is nothing in the record to indicate that Santander, at any point prior to

this litigation, reversed its decision or rescinded the "Settled in Full Letter" or "Vehicle

Payoff Confirmation" email.

¶ 10   On August 23, 2013, Sturgill filed a one-count putative class action complaint

against Santander in the circuit court of St. Clair County and alleged that Santander

violated section 3-205 of the Illinois Vehicle Code (625 ILCS 5/3-205 (West 2010)) by
                                            6
failing to deliver the certificate of title to his vehicle within 21 days after the lien was

satisfied. Sturgill sought a statutory award of $150 for himself and each class member,

plus attorney fees and costs. At the time he filed his complaint, he also filed a motion for

class certification.

¶ 11   On October 15, 2013, Santander filed a motion to compel individual arbitration

and to dismiss or stay the judicial proceedings. Santander argued that Sturgill and Triad

had agreed to arbitrate on an individual basis "any claim, dispute, or controversy ***

arising out of, or in connection with, or relating to the Contract"; that it had acquired

Triad's interests in vehicle installment contracts, including Sturgill's installment contract

and Extension Agreement; and that as Triad's successor in interest, it was entitled to

compel arbitration of Sturgill's claim under the terms of the Extension Agreement. In

support of its arguments, Santander attached the original installment contract, the

Extension Agreement, and a declaration from Santander's vice president of servicing,

Wayne Nightengale. In the declaration, Nightengale stated that as part of the Interest

Purchase Agreement between Triad and Santander, Santander acquired all of Triad's

rights and liabilities with respect to Triad's vehicle loans, and that as a result of the

acquisition, Santander became Triad's successor in interest to Sturgill's installment

contract and the Extension Agreement.

¶ 12   Sturgill filed an objection to Santander's motion to compel arbitration and attached

the "Settled in Full Letter," the "Vehicle Payoff Confirmation" email, and his letter

requesting his title. Sturgill pointed out that he and Triad were the only parties to the

Extension Agreement and that Santander failed to produce any documents in support of
                                         7
its contention that it was the successor in interest to Triad's right to enforce the provisions

of Sturgill's installment contract and/or Extension Agreement.          In addition, Sturgill

argued that his cause of action arose after the settlement of the installment contract and

Extension Agreement. Sturgill maintained that even if Santander could prove it had some

right to enforce the arbitration clause in the Extension Agreement, that contract was over

and settled. Therefore, any claim for arbitration was moot.

¶ 13   A hearing was held before the trial court on December 10, 2013. During this

hearing, the court agreed that the central issue was whether there was an enforceable

arbitration clause that existed between the parties.         The court identified multiple

questions of fact and law arising from Santander's motion that required resolution before

it could rule on the motion to compel arbitration or to stay or dismiss the proceedings.

Because of the various factual and legal questions regarding what interests Santander had

acquired as a result of the Interest Purchase Agreement with Triad, and whether there

existed a valid and enforceable arbitration clause, the court indicated that more proof was

required before it could rule on Santander's motion. The court further indicated that

Santander's motion to compel arbitration could be raised again after the parties had

engaged in some additional discovery. The court denied Santander's motion to compel

arbitration without prejudice. The court also granted Santander leave to file the Interest

Purchase Agreement under seal.

¶ 14   On January 10, 2014, Santander filed a renewed motion to compel individual

arbitration and to stay or dismiss the judicial proceedings. Santander filed, under seal,

the Interest Purchase Agreement between Santander and Triad. Santander also filed an
                                         8
amended declaration by Wayne Nightengale, with exhibits attached, including Sturgill's

original installment contract, the Extension Agreement, and a spreadsheet showing

Santander's electronic record of Sturgill's payment history.

¶ 15   In paragraph 8 of his declaration, Nightengale stated:

       "Pursuant to the Interest Purchase Agreement, Santander purchased all of the

       issued and outstanding equity interests in Triad, which the agreement defines as

       'Membership Interests.' See Interest Purchase Agreement & 3.03. As a result of

       the Interest Purchase Agreement, Santander acquired all of Triad's rights and

       liabilities associated with its outstanding automobile loans, including the specific

       Triad loan agreements executed by Plaintiff attached as Exhibits A, B, and C, and

       Triad's associated arbitration rights with respect to Plaintiff."

Nightengale's declaration also stated that when Santander concluded the agreement to

purchase Triad's interests, Santander compiled a list of all customer loan accounts that

had been acquired as a result of the purchase. Nightengale attached an excerpt from

Santander's customer list showing that the loan account number on Sturgill's Extension

Agreement (A7460884) was similar to the loan account number in Santander's system

(40000174608840001). Nightengale further indicated that Santander held the title to

Sturgill's vehicle and that Santander had been receiving Sturgill's monthly loan payments.

¶ 16   The Nightengale declaration also stated that between May 31, 2013, and June 12,

2013, Sturgill "purported to make three electronic payments to Santander to pay off the

outstanding loan balance for his Ford F-150 vehicle," and that all three payments were

returned for insufficient funds. A spreadsheet was attached in support of these assertions.
                                            9
Nightengale explained that the spreadsheet showed that the first two returns for

insufficient funds were posted on June 12, 2013, and that the third was posted on June 24,

2013. Nightengale acknowledged that Sturgill had produced an unsigned "Settled in Full

Letter" and a "Vehicle Payoff Confirmation" email, which Sturgill claimed he received

from Santander. Nightengale indicated that Santander had no internal record of sending

the letter to Sturgill and expressed doubt about whether Santander had actually issued the

"Settled in Full Letter" to Sturgill, although he offered no explanation for how Sturgill

could have obtained such a letter.        Nightengale then provided his personal view,

asserting: "It is apparent that Plaintiff is trying to take advantage of the situation by using

the 'Settled in Full' letter and 'Vehicle Payoff Confirmation' email to claim that his loan

debt was forgiven when he knows full well that any such letter and email–if they were

issued–were based either on his own knowing misrepresentation to Santander or

Santander's mistaken belief that Plaintiff's payments had cleared the bank."

¶ 17   On February 7, 2014, Sturgill filed an objection to Santander's renewed motion to

compel arbitration. Sturgill argued that he never agreed to arbitrate any dispute with

Santander and that there was no valid arbitration agreement in any contract with

Santander. Sturgill argued that he and Santander had entered into a settlement for the

purchase of his Ford F-150 vehicle, that Santander had agreed to settle the loan for less

than the amount owed, and that the settlement agreement was memorialized in the

"Settled in Full Letter" and the "Vehicle Payoff Confirmation" email. He claimed that his

statutory cause of action could accrue only after the contract was fully performed and that

                                              10
his cause of action was outside the scope of the Extension Agreement that contained the

arbitration clause.

¶ 18   On February 11, 2014, a nonevidentiary hearing was held on Santander's renewed

motion to compel arbitration and to stay or dismiss judicial proceedings. There is no

indication that the parties had engaged in any additional discovery since the December

10, 2013, hearing. Sturgill had filed a motion for leave to amend his complaint, which

was allowed by the court, and an amended complaint was filed instanter. The parties

proceeded, by agreement, on Santander's motion as it applied to the amended complaint.

The record reveals that the court was presented with the same factual questions and legal

arguments that had been presented during the prior hearing just two months earlier. The

only difference was that Santander had filed an amended declaration from Nightengale in

an effort to provide the court with additional information regarding the Interest Purchase

Agreement between Santander and Triad. It is clear from the record that the court

remained concerned about the legal and factual ramifications of the Interest Purchase

Agreement, the arbitration clause and its survivability in light of the Interest Purchase

Agreement, and the application of contractual terms to a statutory cause of action, among

other issues. After hearing the arguments, the court took the matter under submission.

¶ 19   On July 11, 2014, the court issued the following order: "After reviewing parties

memoranda and having heard argument on Defendant's Motion, the Court finds as

follows: Defendant's renewed Motion to Compel Individual Arbitration and to Stay or

Dismiss Proceedings is hereby denied." Santander appealed.

                                           11
¶ 20   An order granting or denying a motion to compel arbitration is injunctive in nature

and is appealable under Illinois Supreme Court Rule 307(a)(1) (eff. Feb. 26, 2010).

Salsitz v. Kreiss, 198 Ill. 2d 1, 11, 761 N.E.2d 724, 730 (2001); Hollingshead v. A.G.

Edwards & Sons, Inc., 396 Ill. App. 3d 1095, 1098-99, 920 N.E.2d 1254, 1257 (2009).

In an appeal pursuant to Rule 307(a)(1), the only issue is whether there was a sufficient

showing to sustain the trial court's order granting or denying the relief sought.

Hollingshead, 396 Ill. App. 3d at 1099, 920 N.E.2d at 1257; Travis v. American

Manufacturers Mutual Insurance Co., 335 Ill. App. 3d 1171, 1174, 782 N.E.2d 322, 325

(2002). In an appeal from the denial of a motion to compel arbitration without an

evidentiary hearing, our review is de novo. Hollingshead, 396 Ill. App. 3d at 1099, 920

N.E.2d at 1258.

¶ 21   A motion to compel arbitration and to dismiss or stay judicial proceedings is

similar to a motion to dismiss under section 2-619(a)(9) of the Code of Civil Procedure

(735 ILCS 5/2-619(a)(9) (West 2010)). Travis, 335 Ill. App. 3d at 1174, 782 N.E.2d at

325.   Section 2-619(a)(9) allows for a dismissal where the claim is barred by an

affirmative matter that avoids the legal effect of or defeats the claim. 735 ILCS 5/2-

619(a)(9) (West 2010). Section 2-619(a)(9) provides a means to obtain a summary

disposition of issues of law or easily proved issues of material fact. Kedzie & 103rd

Currency Exchange, Inc. v. Hodge, 156 Ill. 2d 112, 115, 619 N.E.2d 732, 735 (1993). A

motion to compel arbitration is essentially a section 2-619(a)(9) motion to dismiss or stay

an action in the trial court based on an affirmative matter, the exclusive remedy of

arbitration. Travis, 335 Ill. App. 3d at 1174, 782 N.E.2d at 325.
                                             12
¶ 22   When presented with a motion to compel arbitration under section 3 of the Federal

Arbitration Act (FAA) (9 U.S.C. § 3 (2012)), the trial court's inquiry is limited to certain

gateway matters, such as whether the parties have a valid written agreement to arbitrate at

all, and if so, whether the issues in dispute fall within the scope of the arbitration

agreement. Green Tree Financial Corp. v. Bazzle, 539 U.S. 444, 452 (2003); Jensen v.

Quik International, 213 Ill. 2d 119, 123, 820 N.E.2d 462, 465 (2004). In deciding those

questions, a court is not to rule on the potential merits of the underlying claim. AT&T

Technologies, Inc. v. Communications Workers of America, 475 U.S. 643, 650 (1986).

The party seeking to compel arbitration has the burden to establish that the parties have a

valid agreement to arbitrate and that the controversy falls within the scope of the

arbitration provision. Hubbert v. Dell Corp., 359 Ill. App. 3d 976, 983, 835 N.E.2d 113,

121 (2005).

¶ 23   Although the arbitration clause at issue states that the rules governing the

arbitration are controlled by the FAA, it is the court that decides, initially, "the question

of arbitrability."   (Emphasis in original and internal quotation marks omitted.)

Hollingshead, 396 Ill. App. 3d at 1099, 920 N.E.2d at 1258. In this regard, the question

of arbitrability is decided under the substantive law of the FAA, but the court proceedings

are governed in accordance with the Illinois rules of procedure, including the procedures

set forth in section 2(a) of the Illinois Uniform Arbitration Act (Uniform Act) (710 ILCS

5/2(a) (West 2010)), because this case was filed in the circuit court of Illinois. See

Comdisco, Inc. v. Dun & Bradstreet Corp., 285 Ill. App. 3d 796, 801, 674 N.E.2d 902,

905 (1996). Section 2(a) of the Uniform Act states, in pertinent part, that if an opposing
                                         13
party denies the existence of an arbitration agreement, the court "shall proceed summarily

to the determination of the issue so raised and shall order arbitration if found for the

moving party, otherwise, the application shall be denied." 710 ILCS 5/2(a) (West 2010).

¶ 24   Under section 2(a) of the Uniform Act, when a party denies the existence of the

agreement to arbitrate, the trial court is directed to render a substantive disposition of the

issues raised by the motion. See Onni v. Apartment Investment & Management Co., 344
Ill. App. 3d 1099, 1104, 801 N.E.2d 586, 590-91 (2003); Cohen v. Blockbuster

Entertainment, Inc., 338 Ill. App. 3d 171, 177-78, 787 N.E.2d 846, 851-52 (2003). A

substantive disposition is not one which merely disposes of the motion in a conclusory

fashion. Onni, 344 Ill. App. 3d at 1104, 801 N.E.2d at 590. A substantive disposition is

a more considered disposition in which the trial court separately addresses each issue

raised by the motion, supporting its resolution of each issue with specific factual findings

or legal reasons. Onni, 344 Ill. App. 3d at 1104, 801 N.E.2d at 590.

¶ 25   Section 2(a) also directs the trial court to "proceed summarily" to a determination

of the issues. The directive to "proceed summarily" has been interpreted as a directive to

conduct a summary proceeding. Onni, 344 Ill. App. 3d at 1105, 801 N.E.2d at 591;

Comdisco, 285 Ill. App. 3d at 801, 674 N.E.2d at 905. A summary proceeding may be

defined, generally, as " 'a civil or criminal proceeding in the nature of a trial conducted

without the formalities (as indictment, pleadings, and a jury) *** and used for the speedy

and peremptory disposition of some minor matter.' " Comdisco, 285 Ill. App. 3d at 801,

674 N.E.2d at 905 (quoting Webster's Third New International Dictionary 2289 (1986)).

Thus, when the trial court is faced with a motion to compel arbitration, the court should
                                           14
act expeditiously and without a jury trial to make a substantive determination of whether

a valid arbitration agreement exists, and to resolve any other issues raised by the motion

to compel arbitration. Onni, 344 Ill. App. 3d at 1105, 801 N.E.2d at 591; Comdisco, 285
Ill. App. 3d at 801, 674 N.E.2d at 905.

¶ 26   In this case, Santander moved to compel arbitration. Therefore, it had the burden

to establish whether the parties had a valid written agreement to arbitrate at all, and if so,

whether the matter in controversy falls within the scope of the arbitration clause, and

whether there are affirmative matters that defeat the right to arbitration pursuant to

section 2 of the FAA (9 U.S.C. § 2 (2012)). The issues also raise questions regarding

whether the arbitration agreement between Sturgill and Triad was assignable, whether the

actual agreement had, in fact, been assigned to Santander, and whether the arbitration

clause terminated with the alleged settlement of the purchase of Sturgill's Ford F-150

vehicle. The trial court also had to consider the affirmative matters raised by Sturgill,

such as the questions regarding the "Settled in Full Letter" and the "Vehicle Payoff

Confirmation" email, the authenticity issues raised by Nightengale, and the credibility

and weight that should be afforded to the Nightengale declaration. Although the trial

court recognized the existence of the many factual and legal issues raised by the motion

to compel arbitration, it failed to make a substantive determination of any of these issues

when it entered its order.     Simply denying Santander's renewed motion to compel

arbitration leaves this court without any basis for understanding the trial court's reasons

for its ruling.

                                             15
¶ 27   Where a trial court has failed to articulate any specific reasons for ruling on the

motion to compel arbitration, the court has not issued a substantive disposition. Onni,
344 Ill. App. 3d at 1104, 801 N.E.2d at 590-91; Comdisco, 285 Ill. App. 3d at 801, 674

N.E.2d at 905. In other words, the court has not substantiated the existence or truth of

any fact that would allow for the denial of the motion. Because there was no substantive

disposition of the multitude of issues raised by Santander's renewed motion to compel

arbitration, we cannot say that there was a sufficient showing to sustain the trial court's

order denying the motion to compel arbitration. Onni, 344 Ill. App. 3d at 1104, 801

N.E.2d at 590-91; Comdisco, 285 Ill. App. 3d at 801, 674 N.E.2d at 905. Accordingly,

we must reverse the order and remand the case to the trial court with instructions to

proceed summarily, to resolve those issues that can properly be decided by the court

under the FAA, and to render a disposition with some explanation or substantiation of the

facts or rules of law that allow for the order entered.

¶ 28   In reversing the trial court's order and remanding this matter, we recognize that

this will require an additional hearing. Our purpose is not to cause unnecessary delay in

the proceedings.    This case is complex.       The trial court was asked to sort out a

complicated controversy under the substantive federal law of the FAA, without ruling on

the potential merits of the underlying claim. In these types of cases, the trial court is at a

significant disadvantage when the parties do not clearly define the issues. On the two

occasions when the court heard argument in this case, the court indicated to the parties

that it did not have sufficient information, that certain documents had been submitted in a

format that was incapable of being read, and that further discovery should be conducted.
                                           16
The record reveals, however, that no additional discovery was conducted to further define

the issues, and no evidentiary basis was offered for many of the contractual issues and

defenses raised, thus leaving the court without the clarity it had requested. Moreover, the

pleadings filed by the parties failed to identify, with specificity, those issues to be decided

by the court pursuant to the FAA. We anticipate that these matters will be properly

addressed on remand, so that the trial court will have adequate information upon which to

render a substantive decision.

¶ 29   Finally, following oral arguments on appeal, Santander filed a "Second Motion to

Supplement Record on Appeal and Clarify Question Asked at Oral Argument." In its

motion, Santander sought leave to supplement the record with information that occurred

in the trial court subsequent to the filing of the notice of interlocutory appeal. The

motion, which was taken with the case, is hereby denied.

¶ 30   For the reasons stated, the circuit court's decision to deny Santander's renewed

motion to compel individual arbitration is reversed, and the cause is remanded for further

proceedings consistent with this opinion.

¶ 31   Reversed and remanded.

                                              17
                               2016 IL App (5th) 140380

                                    NO. 5-14-0380

                                        IN THE

                          APPELLATE COURT OF ILLINOIS

                               FIFTH DISTRICT
________________________________________________________________________

FRANKLIN STURGILL, Individually and on Behalf )   Appeal from the
of All Others Similarly Situated,             )   Circuit Court of
                                              )   St. Clair County.
       Plaintiff-Appellee,                    )
                                              )
v.                                            )   No. 13-L-435
                                              )
SANTANDER CONSUMER USA, INC.,                 )   Honorable
                                              )   Andrew J. Gleeson,
       Defendant-Appellant.                   )   Judge, presiding.
________________________________________________________________________

Opinion Filed:        January 22, 2016
________________________________________________________________________

Justices:         Honorable Judy L. Cates, J.

                 Honorable S. Gene Schwarm, P.J., and
                 Honorable James R. Moore, J.,
                 Concur
________________________________________________________________________

Attorneys        Michael F. Dahlen, Feirich, Mager, Green, Ryan, 2001 West Main
for              Street, P.O. Box 1570, Carbondale, IL 62903; Michael D. Richman,
Appellant        Henry Pietrkowski, Reed Smith LLP, 10 South Wacker Drive,
                 Chicago, IL 60606-7507
________________________________________________________________________

Attorney         Shari L. Murphy, The Law Offices of Shari L. Murphy, LLC, P.O.
for              Box 136, Wood River, IL 62095-0136
Appellee
________________________________________________________________________