Court Opinion

ID: 3147528
Source: CourtListenerOpinion
Date Created: 2015-10-22 18:32:53.988163+00
Date Added: 2024-06-11T11:55:18.621636
License: Public Domain

SIXTH DIVISION
                                                            February 11, 2009

No. 1-09-0952

ANDREA BARBER,                                       )      Appeal from the
                                                     )      Circuit Court of
               Plaintiff-Appellant,                  )      Cook County.
                                                     )
          v.                                         )      No. 08 CH 29860
                                                     )
                                                     )
AMERICAN AIRLINES, INC.,                             )      Honorable
                                                     )      Rita M. Novak,
               Defendant-Appellee.                   )      Judge Presiding.

      JUSTICE ROBERT E. GORDON delivered the opinion of the court:

      After plaintiff Andrea Barber filed a class action against defendant

American Airlines, Inc., defendant moved quickly to refund the $40 baggage fee

that plaintiff had paid in connection with her cancelled flight and that had been the

subject of her class action suit. Citing the refund, the trial court found that there

was no longer a controversy between the parties, and dismissed the suit pursuant

to section 2-619 of the Code of Civil Procedure. 735 ILCS 5/2-619 (West 2006).

For the reasons discussed below, we reverse.
No. 1-09-0952

                                  BACKGROUND

                              (1) Plaintiff’s Complaint

      Since a section 2-619 motion accepts as true all well-pleaded facts in the

complaint and all reasonable inferences that can be drawn from those facts, we

will provide the facts alleged by plaintiff in her complaint. Morr-Fitz, Inc. v.

Blagojevich, 231 Ill. 2d 474, 488 (2008).

      The complaint alleged that plaintiff “purchased a ticket number

100173579545115 for transportation on flight number 4414 to travel from

Chicago O’Hare to White Plains [New York] on August 11, 2008.” Plaintiff

“checked in for the flight according to the procedures of the Defendant at O’Hare

Airport and checked two suitcases for transport on her flight to White Plains, New

York.” At check-in, defendant required plaintiff “to pay an additional $40.00 to

Defendant for transportation of her two suitcases to New York.” Plaintiff alleged

that “Defendant commenced charging passengers extra to transport their luggage

on passenger flights on May 12, 2008.”

      The complaint further alleged that, at some point after check-in, defendant

“canceled the subject flight.” In response, plaintiff “requested a cancelation [sic]

of her ticket and refund to the price of the subject airlines ticket and the $40.00

                                            2
No. 1-09-0952

paid for transportation of her two suitcases from the Defendant’s counter agent.”

While defendant “authorized a refund of the price of the airline ticket,” it “refused

to refund the $40.00 paid to transport her two suitcases.” Plaintiff alleged that she

“was told by Defendant’s counter agent at O’Hare Airport that it is the policy and

practice of Defendant not to refund fees paid by ticket holders for transportation of

luggage in connection with a passenger flight when that flight is canceled by

Defendant and the passenger does not accept another flight.”

      In addition, the complaint alleged that defendant failed to disclose that it

would not refund the baggage fee if the flight was cancelled. In support of this

allegation, plaintiff attached “Exhibit A” to her complaint. The complaint stated

that “Exhibit A” was a “copy of Defendant’s website Baggage Information.”

Exhibit A appears to be a 2-page printout of a section from defendant’s website

that is entitled “General Baggage Information.” 1

      The “General Baggage Information” printout did not contain information

      1
        The only copy of the complaint in the appellate record occurs as an
attachment to defendant’s motion to dismiss. Exhibit A actually contains two
items. The second item appears to be a 3-page computer printout, from an
unidentified source. In its response to defendant’s dismissal motion, plaintiff
stated: “Defendant has attached to Plaintiff’s Complaint (Exhibit A to Defendant’s
Motion to Dismiss) three pages of print out which are not part of Plaintiff’s
Complaint.”
                                          3
No. 1-09-0952

about a refund in case of a cancelled flight. The printout stated, in relevant part,

that:

              “Customers who purchased domestic economy class

              tickets May 12, 2008 through June 14, 2008, may check

              one bag for free and check a second bag for $25 each

              way. Customers who purchased domestic economy class

              on or after June 14, 2008, will be charged $15 each way

              for the first checked bag and $25 each way for the

              second checked bag.”

Since plaintiff’s travel date was August 11 and she checked two items, the above-

quoted policy required her to pay $15 for her first checked item, and $25 for her

second checked item, for a total of $40 for the two checked items.

        The complaint contained 2 counts: count I was breach of contract; and count

II was a class action. In count I, plaintiff alleged that defendant’s “failure to

transport her two suitcases was a breach of contract and Plaintiff was entitled to a

refund.”

        In count II, the class action count, plaintiff sought to bring this suit on

behalf of “all other persons who (i) paid Defendant to have their luggage

                                             4
No. 1-09-0952

transported in conjunction with passenger travel; (ii) Defendant canceled their

flight; (iii) passenger requested a refund for the canceled flight and luggage fee;

and (iv) they were denied a refund of the fee paid for luggage transport.”

      Plaintiff filed her complaint on August 15, 2008, four days after her flight

was cancelled; and plaintiff served defendant with the complaint on August 21.

                                   (2) Discovery

      In an interrogatory dated September 29, 2008, plaintiff asked defendant to

“[i]dentify persons receiving refunds for the ticket price on American Airlines or

American Eagle flights canceled since June 15, 2008 who also paid baggage fees

and did not receive a refund of the baggage fees and the amounts they each paid to

transport their baggage.”

      On October 30, 2008, defendant filed a response to plaintiff’s interrogatory,

objecting to it on two grounds. Defendant claimed, first, that the interrogatory was

“overly broad, unduly burdensome and will not lead to the discovery of relevant

evidence”; and second, that it was “premature while American’s Motion to

Dismiss remains pending.”

      In a written order dated November 7, 2008, the trial court stated that

“Defendant’s objections to interrogatory is entered and continued.” On January

                                          5
No. 1-09-0952

28, 2009, plaintiff moved to compel discovery. In a written order dated February

26, 2009, the trial court denied plaintiff’s motion to compel, and observed that

defendant’s motion to dismiss was pending.

                 (3) Defendant’s Section 2-619 Motion to Dismiss

      Defendant did not file its motion to dismiss until October 30, 2008.

Although defendant was served on August 21, 2008, with a summons requiring it

to file an answer or otherwise appear within 30 days, defendant did not file an

appearance until October 6, 2008, and did not file its dismissal motion until

October 30. 166 Ill. 2d 101(d) (defendant must “file his answer or otherwise file

his appearance within 30 days after service, exclusive of the day of service”).

Although defendant’s appearance was filed well after the 30-day period, the

appellate record contains no orders granting defendant an extension of its time to

answer or otherwise appear.

      In its motion, defendant moved to dismiss pursuant to section 2-619(a)(9) of

the Code of Civil Procedure on the ground that there was some “affirmative matter

*** defeating” plaintiff’s complaint. 735 ILCS 5/2-619(a)(9) (West 2006). In

essence, defendant’s motion claimed, first, that plaintiff had received a full refund,

pursuant to defendant’s policy for refunding baggage fees on cancelled flights,

                                          6
No. 1-09-0952

and thus her claim was now moot. Second, defendant claimed that the court had

to dismiss plaintiff’s complaint, due to plaintiff’s alleged failure to attach the

contract to her complaint. A plaintiff, who alleges breach of contract, is statutorily

required to attach the contract at issue, to her complaint. 735 IlCS 5/2-606 (West

2006) (“[i]f a claim or defense is founded upon a written instrument, a copy

thereof, or of so much of the same as is relevant, must be attached to the pleading

as an exhibit”).

      When considering a section 2-619 motion, a trial court may consider

affidavits. Raintree Homes, Inc. v. Village of Long Grove, 209 Ill. 2d 248, 262

(2004). Thus, we will provide the information contained in the affidavits that

defendant attached to its section 2-619 motion.

      Defendant attached three affidavits from its employees: (1) Robert Trimm,

a “Manager, Passenger Refund Services,” whose department credited plaintiff’s

credit card with a refund on September 25, 2008; (2) John Terrelll, a “Senior

Analyst for Support Services,” who identified defendant’s “Conditions of

Carriage” that were current on plaintiff’s date of travel; and (3) Debra Shaffer, an

“Executive Office Manager,” who reviewed plaintiff’s complaint on September 4,

2008, and then immediately offered to refund plaintiff’s baggage fees and possibly

                                           7
No. 1-09-0952

court costs.

      Specifically, Robert Trimm, a passenger refund manager, stated that on

“September 25, 2008, my department processed a refund back to the original form

of payment in the amount of $40.00 for ticket number 0012604558285"2 and that

“[t]his ticket was originally issued to Andrea Barber on August 11, 2008 for

excess baggage charges.” The refund thus occurred approximately a month after

defendant was served with plaintiff’s complaint. Trimm stated that he had

attached, as an exhibit to his affidavit, a copy of the business record created by

defendant to memorialize the refund.

      John Terrelll, a “Senior Analyst for Support Services,” stated that he had

attached, as an exhibit to his affidavit, a document entitled “American Airlines

Conditions of Carriage.” He stated that he had “printed” this document on July 2,

2008, and that it was “a true and correct copy of American’s Conditions of

Carriage as it was available to airport agents on August 11, 2008.” He further

stated that this document “would have been made available to customers asking to

review or for a copy of American’s Conditions of Carriage” on August 11, 2008.

      This ticket number is different than the ticket number alleged in plaintiff’s
      2

complaint, which was stated earlier in this opinion.
                                          8
No. 1-09-0952

      The “Conditions of Carriage” is 12 pages long, single spaced, and in small

font. It contains sections concerning both baggage and refunds. It does not state

anything specifically about a refund of baggage fees after a cancelled flight.3

However, the document does state that “[a]s used in this contract, ticket means

your passenger ticket and baggage check.” (Bold print in original). The document

further states that “[i]n the event the refund is required because of America’s

failure to operate on schedule or refusal to transport, the refund will be made

directly to you -- (1)[i]f the ticket is totally unused, the full amount paid (with no

service charge or refund penalty).” In this sentence, the word “ticket,” as defined

by the “Conditions” itself, means both the passenger ticket and the baggage check.

Thus, the unused “ticket,” which requires a full and automatic refund, includes

both the unused passenger ticket and the unused baggage check.

      Debra Shaffer, an “Executive Office Manager,” stated that on September 4,

2008, she received a copy of plaintiff’s complaint, she determined that plaintiff

was entitled to a refund, and she informed plaintiff’s counsel by telephone that

defendant was “prepared to issue a refund.” Shaffer stated that, in that same

      3
       On March 10, 2009, defendant’s counsel informed the trial court: “I can
confirm, your Honor, that the refundability [sic] of baggage fees is not present in
the – explicitly present in the contract.”
                                           9
No. 1-09-0952

telephone conversation on September 4, she also informed counsel that defendant

“would consider paying the court costs that the Plaintiff had incurred to date.”

According to Shaffer, “[c]ounsel refused and advised [Shaffer] that the case would

proceed as a class action.”

      In addition to the three affidavits, defendant also attached a letter, dated

September 9, 2009, from defendant’s counsel to plaintiff’s counsel. The letter

claimed that defendant’s policy concerning baggage fee refunds was displayed on

its website, in a section of the website entitled “FAQs.” By stating that the policy

was in a section entitled “FAQs,” the letter appears to concede plaintiff’s claim

that the policy was neither in the “General Baggage Information” section of the

website, which was provided as “Exhibit A” to plaintiff’s complaint; nor in the

“Conditions of Carriage” section, which defendant provided as an exhibit to

Terrell’s affidavit. The letter did not explain how a passenger, who was interested

in a baggage fee refund, would be directed to the “FAQs” section.

      Counsel’s letter provided the “FAQs” web address, and claimed that

defendant’s refund policy was available at this address on the date of plaintiff’s

cancelled flight. The letter quoted the policy as stating “ ‘ in situations where a

customer has paid for checked bags but doesn’t fly due to a flight cancellation or

                                          10
No. 1-09-0952

schedule change, they may request a refund through American Airlines’ refund

process.’ ” In the letter, defendant’s counsel stated that she attached a sheet which

contained defendant’s policy. This sheet stated that the passenger “may request a

refund at the ticket counter before leaving the airport or mail the original baggage

charge receipt” to defendant.

      In her response to defendant’s motion, plaintiff submitted an affidavit in

which she reiterated some of the information already stated in her complaint, and

in which she added that she had “not agreed to accept a refund of the $40.00 paid

for the baggage transportation since this suit was filed on August 15, 2008.”

      In its reply, defendant claimed that “the contract that governed the

plaintiff’s air transportation was her ticket and American Airlines’ Conditions of

Carriage.” Defendant claimed that plaintiff’s complaint was fatally flawed for its

failure to attach a copy of defendant’s “Conditions of Carriage.” Defendant also

claimed that to succeed on her breach of contract claim, plaintiff had to prove that

defendant violated its “Conditions of Carriage.”

      To its reply, defendant attached a second affidavit from employee John

Terrelll, a senior analyst for airport services. His affidavit quoted the portion of

the “FAQs” section that had previously been provided only in a letter from

                                          11
No. 1-09-0952

counsel. Terrelll’s affidavit also provided a “FAQs” web address for this

information, but the address provided in Terrelll’s affidavit was different from the

address that counsel had provided in her September 29 letter.4 Terrelll stated that

this “Baggage Fee Refund Policy” was “publicly available on [defendant’s]

website on August 11, 2008." However, he stated that he had attached only

“excerpts” from this policy to his affidavit.

      Attached to Terrell’s affidavit was a typed sheet entitled “Baggage

Allowance,” which stated in full:

             “Q:    If I pay a Checked Bag Fee but my flight is

                    cancelled so I don’t fly, will I get a refund for the

                    Bag Fee?

             A:     Yes. In situations where a customer paid for

                    checked bags but doesn’t fly due to a flight

                    cancellation or schedule change, they may request

      4
        Counsel’s September 29 letter had provided the following web address:
http://www.aa.com/aa/pubcontent/en_US/utility/FAQs/customerService_FAQjsp#
General%20Baggage%20Information. (Emphasis added.) The web address in
Terrell’s affidavit is the same through “customerService.” After
“customerService,” the web address provided by Terrelll reads as follows:
“/BaggageAllowancejsp.” By contrast, counsel’s letter
read:“_FAQjsp#General%20Baggage%20Information.”
                                          12
No. 1-09-0952

                a refund through American Airlines refund

                process. Note: the refund will not be initiated

                automatically.

                You may request a refund at the ticket counter

                before leaving the airport or mail the original

                baggage charge receipt to:

                American Airlines

                [address omtted]

                When mailing a refund request please include:

                *The passenger’s name

                *Address

                *The form of payment used (including the credit

                card number, if applicable)

                *The ticket number(s)

                *The date of travel

                                      13
No. 1-09-0952

                   *The departure city and destination city

                   Remember to keep a copy of the baggage charge

                   receipt for your records. Please allow six to eight

                   weeks for processing.”

The exhibit appeared to be a typed sheet, as opposed to Terrell’s previously

submitted “Conditions of Carriage,” which was clearly a printout from defendant’s

website. The affidavit did not indicate how long the “Baggage Allowance”

section was, or where the quoted excerpt appeared in that section. The affidavit

also did not explain how someone seeking a refund for a baggage fee would know

to go to a section that was not labeled either “Refund” or “Baggage Fee,” but

rather “Baggage Allowance.”

                           (4) The Order Appealed From

      In a written order dated March 10, 2009, the trial court stated that

“Defendant’s motion to dismiss is granted for the reasons set forth on the record.”

      During the court proceeding on March 10, defendant orally asked the trial

court to dismiss for two reasons. First, defendant claimed that plaintiff’s

complaint was deficient for not including her ticket, which defendant claimed was

                                         14
No. 1-09-0952

the contract between plaintiff and defendant. Second, defendant claimed that

plaintiff’s complaint was moot, since she had already received her refund,

pursuant to a pre-existing policy.

      Orally and in open court, the trial court stated that it granted defendant’s

motion on its second ground. The trial court stated, in relevant part:

                   “[T]he question is, Does the plaintiff get a refund,

             And in this case, yes. And she got it. And she got it in

             very short order. As soon as there was notice that, in fact

             – well, the complaint was filed. *** I think here what has

             been shown in the documents attached to the motion to

             dismiss is that there is a policy of refund and that the

             plaintiff got the refund. I don’t think that there is much

             more to this controversy. And therefore, I am granting

             this motion to dismiss.”

      In the notice of appeal, dated April 8, 2009, plaintiff stated that she

appealed from the order of [the trial judge] on March 10, 2009 granting

Defendant’s Motion to Dismiss the Complaint and denying Plaintiff leave to file

an Amended Complaint.” The appellate record does not contain a motion by

                                          15
No. 1-09-0952

plaintiff for leave to amend her complaint, either made in writing or made orally at

the March 10 proceeding. This appeal followed.

                                     ANALYSIS

      The primary issue on this appeal is whether defendant’s act of unilaterally

posting a credit to plaintiff’s credit card made plaintiff’s claims moot.

      The following facts appear to be undisputed; and they are also supported by

the complaint and the affidavits submitted in the case at bar. Plaintiff purchased

an airline ticket from defendant for travel on August 11, 2008, and paid defendant

an additional $40 in baggage fees. Defendant cancelled her flight. After

defendant received plaintiff’s class action complaint, it determined that plaintiff

was entitled to a refund of the $40 in baggage fees, and offered her a refund and a

possible reimbursement of court costs, which she refused. Approximately a month

after plaintiff’s complaint was served on defendant, defendant unilaterally acted to

credit plaintiff’s credit card with the amount of the baggage fees. On the date of

plaintiff’s cancelled flight, defendant’s claimed “Baggage Fee Refund Policy” was

not available in either the “General Baggage Information” or the “Conditions of

Carriage” sections of its website. The “Conditions of Carriage,” which defendant

claims was the contract between the parties, does not state anything specifically

                                          16
No. 1-09-0952

about a baggage fee refund after a cancelled flight. However, the “Conditions of

Carriage” does define the word “ticket,” as used in that contract, to include both

the passenger ticket and the baggage check, and the contract does provide for a

full and automatic refund for such a “ticket” in case of a cancelled flight.

                               (1) Standard of Review

      On appeal, plaintiff asks us to reverse the trial court’s order, issued pursuant

to section 2-619 of the Code of Civil Procedure. 735 ILCS 5/2-619 (West 2006).

“A motion to dismiss, pursuant to section 2-619 of the Code, admits the legal

sufficiency of the plaintiffs’ complaint, but asserts an affirmative defense or other

matter that avoids or defeats the plaintiffs’ claim.” DeLuna v. Burciaga, 223 Ill.
2d 49, 50 (2006); Solaia Technology LLC v. Specialty Publishing Co., 221 Ill. 2d
558, 579 (2006). For a section 2-619 dismissal, our standard of review is de novo.

Solaia Technology, 221 Ill. 2d at 579, Morr-Fitz, 231 Ill. 2d at 488.

      When reviewing “a motion to dismiss under section 2-619, a court must

accept as true all well-pleaded facts in plaintiffs’ complaint and all inferences that

can reasonably be drawn in plaintiffs’ favor.” Morr-Fitz, 231 Ill. 2d at 488. In

addition, “it is well-established that a cause of action should not be dismissed with

                                          17
No. 1-09-0952

prejudice unless it is clear that no set of facts can be proved under the pleadings

which would entitle plaintiffs to relief.” Morr-Fitz, 231 Ill. 2d at 488. “In ruling

on a motion to dismiss under section 2-619, the trial court may consider pleadings,

depositions, and affidavits.” Raintree, 209 Ill. 2d at 262. Even if the trial court

dismissed on an improper ground, a reviewing court may affirm the dismissal, if

the record supports a proper ground for dismissal. Raintree, 209 Ill. 2d at 262

(when reviewing a section 2-619 dismissal, we can affirm “on any basis present in

the record”); In re Marriage of Gary, 384 Ill. App. 3d 979, 987 (2008) (“we may

affirm on any basis supported by the record, regardless of whether the trial court

based its decision on the proper ground”).

                      (2) Timeliness of Section 2-619 Motion

      “For a motion to be properly brought under section 2-619, the motion (1)

must be filed ‘within the time for pleading,’ and (2) must concern one of nine

listed grounds.” River Plaza Homeowner’s Ass’n v. Healey, 389 Ill. App. 3d 268,

275 (2009), quoting 735 ILCS 5/2-619(a) (West 2006).

      We cannot determine whether the first requirement of a timely filing was

satisfied, since we cannot determine from the appellate record whether defendant

received an extension to file an answer or a dismissal motion.

                                          18
No. 1-09-0952

      However, we do not find defendant’s motion defective on this ground for

two reasons. First, plaintiff did not claim either at the trial level or on this appeal

that defendant failed to file its section 2-619 motion “within the time for

pleading.” 735 ILCS 5/2-619(a) (West 2006). “Issues not raised are waived.”

River Plaza, 389 Ill. App. 3d at 275 (finding that plaintiff had waived the issue of

whether certain defendants had filed a timely section 2-619 motion). Second, if

there was something necessary and material that was missing from the appellate

record, it was appellant’s burden to provide it. Luss v. Village of Forest Park, 377
Ill. App. 3d 318, 331 (2007); Peleton, Inc. v. McGivern’s, Inc., 375 Ill. App. 3d
222, 227 (2007); Smolinski v. Vojta, 363 Ill. App. 3d 752, 757 (2006).

                       (3) Substance of Section 2-619 Motion

      The second requirement for a section 2-619 motion is that it must concern

one of the nine grounds listed in section 2-619. River Plaza, 389 Ill. App. 3d at

275, quoting 735 ILCS 5/2-619(a) (West 2006). A section 2-619 motion is

permitted only on the following grounds:

                    “(1) That the court does not have jurisdiction of

             the subject matter of the action, provided the defect

             cannot be removed by a transfer of the case to a court

                                           19
No. 1-09-0952

           having jurisdiction.

                  (2) That the plaintiff does not have legal capacity

           to sue or that the defendant does not have legal capacity

           to be sued.

                  (3) That there is another action pending between

           the same parties for the same cause.

                  (4) That the cause of action is barred by a prior

           judgment.

                  (5) That the action was not commenced within the

           time limited by law.

                  (6) That the claim set forth in the plaintiff’s

           pleading has been released, satisfied of record, or

           discharged in bankruptcy.

                  (7) That the claim asserted is unenforceable under

           the provisions of the Statute of Frauds.

                  (8) That the claim asserted against defendant is

           unenforceable because of his or her minority or other

           disability.

                                        20
No. 1-09-0952

                    (9) That the claim asserted against defendant is

             barred by other affirmative matter avoiding the legal

             effect of or defeating the claim.” 735 ILCS 5/2-619(a)

             (West 2006).

Defendant’s motion to dismiss does not concern: jurisdiction, legal capacity to

sue, another pending action, res judicata, statute of limitations, statute of frauds or

a minor plaintiff. Defendant moved pursuant to section (9), an “affirmative matter

defeating the claim.”

      This court has repeatedly found that the question of whether a refund

defeats the claim of a named plaintiff in a class action is a matter properly

considered under section 2-619. Hayman v. Autohaus on Edens, Inc., 315 Ill. App.
3d 1075, 1077 (2000) (First District affirmed trial court’s dismissal under section

2-619, where a corporate defendant refunded the fee at issue to the plaintiff

consumer before the plaintiff had begun the class action litigation); Yu v.

International Business MachinesCorp., 314 Ill. App. 3d 892, 897-98 (2000) (First

District affirmed trial court’s dismissal under section 2-619, where plaintiff

accepted the requested relief from defendant before filing for class certification);

see also Cohen v. Compact Power Systems, L.L.C., 382 Ill. App. 3d 104, 107

                                          21
No. 1-09-0952

(2008) (First District affirmed trial court’s dismissal under section 2-619). But see

Arriola v. Time Insurance Co., 323 Ill. App. 3d 138, 140 (2001) (section 2-619

was the wrong section for a dismissal based on a class’ lack of numerosity, after

defendant provided refunds and obtained releases from 44 of the 46 putative class

members). Even though the trial court dismissed on the “affirmative matter” of

the refund, we could affirm the dismissal on the ground of the failure to attach the

ticket or “Conditions of Carriage,” if we found that to be an “affirmative matter

defeating the claim.” Thus, we will analyze both grounds.

                                    (4) The Refund

      The “general rule” is that “if the defendant tenders to the named plaintiff [in

a class action suit] the relief requested before the class is certified, the underlying

cause of action must be dismissed as moot as there is no longer an actual

controversy pending.” Akinyemi v. JP Morgan Chase Bank, N.A., 391 Ill. App.
3d 334, 339 (2009) (citing in support six appellate court opinions).5 However, if

      5
        The six cited cases are all opinions by the First District within the last ten
years, and are in chronological order: (1) Kostecki v. Dominick’s Finer Foods,
Inc., 361 Ill. App. 3d 362, 376-77 (2005); (2) Gelb v. Air Con Refrigeration &
Heating, Inc., 356 Ill. App. 3d 686, 700 (2005) (Gelb II); (3) Bruemmer v.
Compaq Computer Corp., 329 Ill. App. 3d 755, 763 (2002); (4) Arriola v. Time
Insurance Co., 323 Ill. App. 3d 138, 150 (2001); (5) Yu, 314 Ill. App. 3d at 899
(2000); (6) Hillenbrand v. Meyer Medical Group, S.C., 308 Ill. App. 3d 381, 391
                                           22
No. 1-09-0952

a plaintiff alleges that “defendant attempted to ‘unfairly ‘pick him off’ in order to

avoid suit, the key is when plaintiff filed his motion for class certification in

relation to when defendant made tender.” Akinyemi, 391 Ill. App. 3d at 340; Gelb

v. Air Con Refrigeration & Heating, Inc., 326 Ill. App. 3d 809, 814 (2001) (Gelb

I) (“question” is “whether the tender unfairly ‘picked off’ the prospective class

action representative without offering him a [full] opportunity to develop his class

action claim”). In that case, a “determination of whether defendants’ tender has

supplied plaintiff with all he requested is not the deciding factor.” Gelb I, 326 Ill.

App. 3d at 814. “Rather, *** the crux of the matter is to be resolved through an

examination of when, in the life span of the suit at the trial level, such tender was

made.” Gelb I, 326 Ill. App. 3d at 340. “To hold otherwise would allow a party to

avoid ever defending a class action suit by simply tendering payment to the named

plaintiffs, in each class action filed against it, prior to the trial court’s ruling on

their motion for class certification.” Hillenbrand, 308 Ill. App. 3d at 392, quoted

with approval in Kostecki, 361 Ill. App. 3d at 377, Gelb II, 356 Ill. App. 3d at 700,

Bruemmer, 329 Ill. App. 3d at 762, Gelb I, 326 Ill. App. 3d at 819, and Yu, 314 Ill.

(1999). The court could have also cited, for the same proposition, the First
District case of Cohen, 382 Ill. App. 3d at 1009 (2008).
                                            23
No. 1-09-0952

App. 3d at 899.

      When considering a “pick-off” allegation, a court must consider, first,

whether the defendant even knew of the class action. Akinyemi, 391 Ill. App. 3d at

340-41; Cohen, 382 Ill. App. 3d at 110 (plaintiff’s claim is not moot if “the timing

of the defendant’s tender” indicates that it “was an attempt to unfairly ‘pick off’

the class action representative without offering him a full opportunity to be

heard.”). For example, in Akinyemi, this court found no support for “plaintiff’s

allegation of an unfair pick-off” where defendant credited plaintiff’s account

before it had any notice of plaintiff’s class action. Akinyemi, 391 Ill. App. 3d at

340-41. By contrast, in the case at bar, defendant credited plaintiff’s account,

approximately a month after it was served with defendant’s class action complaint.

Compare with Hayman v. Autohaus On Edens, Inc., 315 Ill. App. 3d 1075, 1077-

78 (2000) (where a corporate defendant provided the consumer plaintiff with a

refund of the full amount at issue -- a full month before the plaintiff had even filed

his class action suit – plaintiff’s claim was moot); Yu, 314 Ill. App. 3d at 899

(where plaintiff learned, before he sought to turn his claim into a class action, that

defendant IBM offered a free upgrade to counter a Y2K problem, plaintiff’s Y2K

claim was moot).

                                          24
No. 1-09-0952

      Second, when a plaintiff makes a “pick-off” allegation, and a defendant’s

refund occurs before plaintiff’s motion for class certification, a court must

consider “whether, under the circumstances, the plaintiff exercised the required

reasonable diligence in pursuing his class action claim.” Akinyemi, 391 Ill. App.
3d at 341; Cohen, 382 Ill. App. 3d at 110 (“when the named plaintiff never files

this motion [for class certification], the question becomes whether, under the

circumstances, the plaintiff exercised the required reasonable diligence in pursuing

his class action claim”); Arriola, 323 Ill. App. 3d at 152 (“the plaintiff must have a

reasonable opportunity to file a motion for certification”). “While a plaintiff’s due

diligence must be determined on a case-by case basis, we feel that the interests of

the absent class as well as the integrity of the judicial process, namely, allowing a

plaintiff a reasonable opportunity to file a motion for certification, outweigh any

concerns of whether plaintiff has been tendered the full amount of his claim or

whether he has even filed a motion for certification.” Gelb I, 326 Ill. App. 3d at

822 (we remanded in order to allow plaintiffs to move for certification, where the

trial court had dismissed on mootness grounds, before plaintiffs had a reasonable

opportunity to seek class certification), quoted in Gelb II, 356 Ill. App. 3d at 700,

and Bruemmer, 329 Ill. App. 3d at 763-64.

                                          25
No. 1-09-0952

       If the plaintiff was not diligent, then “the plaintiff’s class action complaint

should be dismissed as moot.” Akinyemi, 391 Ill. App. 3d at 341; Cohen, 382 Ill.

App. 3d at 110 (if “the named plaintiff simply was not diligent in pursuing the

class action claim,” it “should be dismissed as moot”). For example, in Akinyemi,

we found that plaintiff was not diligent, where “he waited more than a month

[after filing his motion for certification] to even serve notice of this motion on

defendant and then did nothing else to pursue certification within the next nine

months,” such as “conduct[ing] or serv[ing] any discovery to obtain the identities

of any putative class members.” Akinyemi, 391 Ill. App. 3d at 341. Compare with

Gelb I, 326 Ill. App. 3d at 821 (plaintiff was diligent where he “attempted to

initiate discovery” two weeks after filing his complaint but discovery was stayed

and the trial court dismissed the complaint only “111 days” after it was filed). See

also Cohen, 382 Ill. App. 3d at 113-14 (plaintiff was not diligent where he failed

to file a certification motion or to conduct discovery during “the eight-month life

span of this case”); Bruemmer, 329 Ill. App. 3d at 762 (plaintiff was not diligent

where he did not file a certification motion “until approximately 15 months after”

                                          26
No. 1-09-0952

defendant tendered a refund)6; Arriola, 323 Ill. App. 3d at 151 (plaintiff was not

diligent in filing a certification motion, where there was “a lengthy delay” of 14

months between the start of the suit and defendant’s motion to dismiss, and of

another 6 months before the dismissal)7.

      In contrast to the Akinyemi plaintiff, plaintiff in the case at bar served

discovery to obtain the identities of putative class members, only a month after

having served defendant with her class action complaint. Gelb I, 326 Ill. App. 3d

at 821 (plaintiff was diligent where, two weeks after the complaint, he “attempted

to initiate” discovery concerning the putative class members, but it was stayed,

and the case was dismissed a mere “111 days” after filing). On January 28, 2009,

plaintiff moved to compel that discovery, presumably in anticipation of filing a

certification motion and rebutting a claim of lack of numerosity. 735 ILCS 5/2-

801(1) (to succeed on a motion for class certification, plaintiff must show that

      6
       The appellate court in Bruemmer seemed to acknowledge that it was faced
with a close case, when it acknowledged that it had reached its holding only by
finding that “[t]he case at bar is more factually similar to Arriola than it is to
Gelb.” Bruemmer, 329 Ill. App. 3d at 764.
      7
       In Arriola, we observed: “Had the defendant tendered payment to the
named plaintiff early in the litigation and then sought to dismiss this action, the
result would have been very different.” Arriola, 323 Ill. App. 3d at 151-52. Of
course, that is exactly what happened in the case at bar.
                                           27
No. 1-09-0952

“[t]he class is so numerous that joinder of all members is impracticable”). On

February 26, 2009, the trial court informed plaintiff that it was placing that issue

on hold while defendant’s dismissal motion was pending, and then the trial court

granted the dismissal motion less than two weeks later. Only seven business days

elapsed between the trial court’s denial of plaintiff’s motion to compel and the

trial court’s dismissal of the case. Seven days did not offer “a reasonable

opportunity” to file a certification motion. Arriola, 323 Ill. App. 3d at 152 (“the

plaintiff must have a reasonable opportunity to file a motion for certification”);

Gelb I, 326 Ill. App. 3d at 822 (it was premature for a trial court to dismiss on

mootness grounds, without first allowing plaintiffs “a reasonable opportunity to

file a motion for [class] certification”). By seeking discovery promptly and filing

a motion to compel it, plaintiff “exercised the required reasonable diligence” in

pursuing her class action claim, under the circumstances of the case at bar.

Akinyemi, 391 Ill. App. 3d at 341; Cohen, 382 Ill. App. 3d at 110. “[T]o hold

otherwise would be to encourage plaintiffs to file class certification motions with

the complaint,” and thereby force trial courts to rule on certification, before any

meaningful settlement discussion or discovery had taken place. Gelb I, 326 Ill.

App. 3d at 822.

                                          28
No. 1-09-0952

      For these reasons, plaintiff’s “pick-off” claim survives the tests articulated

by this court in Akinyemi and related cases. Thus, defendant’s unilateral act of

crediting plaintiff’s credit card did not make plaintiff’s claim moot.

                   (5) Other Exceptions to the Mootness Doctrine

      Other exceptions to the mootness doctrine include (1) the “ ‘capable of

repetition yet evading review’ ” exception; and (2) the public interest exception.

In re A Minor, 127 Ill. 3d at 257-58. Neither one applies to the facts at bar.

      To receive the benefit of the “ ‘capable of repetition yet evading review’ ”

exception, the complainant must “demonstrate that (1) the challenged action is in

its duration too short to be fully litigated prior to its cessation and (2) there is a

reasonable expectation that the same complaining party would be subjected to the

same action again.” In re Barbara H., 183 Ill. 2d at 491, quoting without quotation

marks, In re A Minor, 127 Ill. 2d at 258.

      The criteria for the public interest exception are also well established. “ ‘In

order to fall into the public interest exception (1) the question must be of a public

nature; (2) an authoritative determination of the question must be desirable for the

purpose of guiding public officers; and (3) the question must be likely to recur.’ ”

Filliung v. Adams, 387 Ill. App. 3d 40, 56 (2008), quoting Brown v. Duncan, 361

                                            29
No. 1-09-0952

Ill. App. 3d 125, 134 (2005).

      Neither the repetition exception nor the public interest exception applies to

the facts at bar. First, the “capable of repetition yet evading review” exception

does not apply, because there is not “a reasonable expectation that the same

complaining party would be subjected to the same action again.” In re Barbara H.,
183 Ill. 2d at 491. The plaintiff in the case at bar now has her own personal contact

at American Airlines, who presumably would reimburse plaintiff immediately (if

not sooner) if the same exact situation were to arise again. In addition, we could

find that “the challenged action is in its duration too short to be fully litigated prior

to its cessation,” only if we presumed that it would be too short because American

Airlines would move quickly to pick off any possible class representative. In re

Barbara H., 183 Ill. 2d at 491, quoting without quotation marks, In re A Minor,
127 Ill. 2d at 258. If we were going to make that assumption, then that analysis is

better made under the “pick-off” rules and cases, which are discussed in section 4

(“The Refund”) of our opinion.

      Second, the public interest exception does not apply, because “an

authoritative determination of the question” is not “desirable for the purpose of

guiding public officers.” The officials of American Airlines are not public

                                           30
No. 1-09-0952

officers. Filliung, 387 Ill. App. 3d at 56, quoting Brown, 361 Ill. App. 3d at 134.

                            (6) “Picking Off” Exception

      For these reasons, the “picking off” exception is the mootness exception

that most aptly applies to the facts at bar. This exception has been applied before

to permit a class action to proceed, as we are doing here. Gelb I, 326 Ill. App. 3d

at 822; Hillenbrand, 308 Ill. App. 3d at 392.

       Gelb I is almost identical to the case at bar. It would be almost impossible

for us to rule differently without abandoning Gelb I. In Gelb I, as in the case at

bar, defendants tendered a settlement offer to the named plaintiffs, before

plaintiffs had filed a motion for certification. Gelb I, 326 Ill. App. 3d at 811. In

Gelb I, the tender occurred only a month and a half after suit was filed, and

defendants then moved quickly to dismiss, claiming that their tender had mooted

the case. Gelb I, 326 Ill. App. 3d at 811. Similarly, in the case at bar, the refund

occurred only a month after suit was filed, and defendant moved to dismiss only a

month after the refund. In GelbI, we reversed the trial court’s dismissal order,

finding that it was premature to dismiss on mootness grounds, without first

allowing plaintiffs “a reasonable opportunity to file a motion for [class]

certification.” Gelb I 326 Ill. App. 3d at 822. In Gelb I, we found that the plaintiff

                                          31
No. 1-09-0952

was diligent where, two weeks after the complaint, he “attempted to initiate

discovery” concerning the putative class members, but it was stayed. Gelb I, 326
Ill. App. 3d at 821. Similarly, in the case at bar, plaintiff served discovery to

obtain the identities of putative class members, only a month after having served

defendant with her class action complaint; but, as in Gelb I, it was stayed. In Gelb

I, we remanded in order to allow plaintiffs to move for certification, which is the

same exact action that we are taking in the case at bar. Gelb I, 326 Ill. App. 3d at

822.

       Similarly, in Hillenbrand, this court reversed and remanded, with directions

that the trial court rule on class certification prior to ruling on any motions “based

on the theory of mootness.” Hillenbrand, 308 Ill. App. 3d at 392. In Hillenbrand,

defendant had tendered a settlement offer which would have made the named

plaintiffs entirely whole. Hillenbrand, 308 Ill. App. 3d at 390. After the offer,

defendant moved for summary judgment claiming that “as a result of [defendant’s]

tender of payment, the plaintiffs’ remaining claims were moot, leaving them

without standing to represent the purported class.” Hillenbrand, 308 Ill. App. 3d

at 385. We reversed the trial court’s grant of summary judgment, stating that “[t]o

hold otherwise would allow a party to avoid ever defending a class action by

                                          32
No. 1-09-0952

simply tendering payment to the named plaintiffs.” Hillenbrand, 308 Ill. App. 3d

at 392. Similarly, in the case at bar, we reverse and remand to allow the trial court

to rule on class certification.

                         (7) Attaching Contract to Complaint

      Second, defendant claimed that the trial court had to dismiss plaintiff’s

complaint, due to plaintiff’s alleged failure to attach the contract to her complaint.

As noted above, the trial court did not dismiss the complaint on this ground.

Nonetheless, we will consider this ground, since we may affirm the trial court’s

section 2619 dismissal on any ground supported by the appellate record.

Raintree, 209 Ill. 2d at 262 (when reviewing a section 2-619 dismissal, we can

affirm “on any basis present in the record”)

      A plaintiff, who alleges breach of contract, is statutorily required to attach

the contract at issue, to her complaint. Section 2-606 of the Code of Civil

Procedure provides that “[i]f a claim or defense is founded upon a written

instrument, a copy thereof, or of so much of the same as is relevant, must be

attached to the pleading as an exhibit.” 735 IlCS 5/2-606 (West 2006).

      Plaintiff claimed that the trial court was statutorily required to dismiss due

to plaintiff’s failure to attach a contract. In support of its claim, defendant cited

                                           33
No. 1-09-0952

Plocar v. Dunkin’Donuts of America, Inc., 103 Ill. App. 3d 740, 749 (1981), and

Cahill v. Eastern Benefit Systems, Inc., 236 Ill. App. 3d 517, 520 (1992).8 Both

cases bear little resemblance to the case at bar.

      In Plocar, the appellate court stressed that “the trial court [had] afforded the

plaintiffs three opportunities” to remedy the deficiencies in their complaint before

dismissing it. Plocar, 105 Ill. App. 3d at 750. In Plocar, plaintiffs had filed a total

of three complaints. Plocar, 105 Ill. App. 3d at 743. After plaintiffs filed their

original complaint, defendants filed a motion to dismiss on the ground that

plaintiffs had failed to attach the contract at issue, as required by our Code of Civil

Procedure. Plocar, 105 Ill. App. 3d at 743. The trial court granted defendant’s

motion to dismiss, but simultaneously granted plaintiff a month to file an amended

complaint. Plocar, 105 Ill. App. 3d at 743. After plaintiffs filed an amended

complaint, defendants renewed their motion, and plaintiffs moved for leave to file

a second amended complaint, which the trial court allowed them. Plocar, 105 Ill.
8
        In Cahill, defendant moved to dismiss pursuant to section 2-615, and the
trial court granted the motion. Cahill, 236 Ill. App. 3d at 520. Since we do not
affirm the dismissal on this ground, we take no position on whether a motion on
this ground is properly brought under section 2-615, for failure to state a cause of
action, or under section 2-619, due to some other affirmative matter. 735 ILCS
5/2-615, 2-619 (West 2006).
                                          34
No. 1-09-0952

App. 3d at 743. After plaintiffs filed their second amended complaint – still with

no contract -- the trial court granted defendant’s motion, dismissing the complaint

with prejudice. Plocar, 105 Ill. App. 3d at 743. The facts in Plocar remind us of

the old adage: “three strikes and you’re out.” In Plocar, we affirmed the trial

court, observing that “a party does not have a right to unlimited amendments,” and

that, at some point, “the trial court may bring the litigation to an end” when it

believes that further amendments will not bear fruit. Plocar, 105 Ill. App. 3d at

750.

       The facts in Cahill are similar to the facts in Plocar, except that the Cahill

plaintiff was given five chances to attach the contract. In Cahill, plaintiff filed a

total of five complaints, before the trial court dismissed the case. Cahill, 236 Ill.

App. 3d at 518 (trial court dismissed plaintiff’s fourth amended complaint, which

would have been their fifth filed complaint). See also Alpha School Bus Co., Inc.,

v. Wagner, 391 Ill. App. 3d 722, 748 (2009) (trial court did not err in dismissing

plaintiff’s third amended complaint, which would have been their fourth filed

complaint, “without giving them leave to amend” again); Bruemmer, 329 Ill. App.
3d at 757-58 (trial court did not err, when “[f]ollowing two [more] attempts to

replead, the trial court dismissed plaintiff’s third amended class action complaint

                                           35
No. 1-09-0952

with prejudice”).

      In the case at bar, since the trial court exercised its discretion not to dismiss

on this ground, and since a trial court on remand would have the discretion to

grant plaintiff leave to amend, we believe that it is premature for us, as a court of

review, to affirm the dismissal on this basis. Plocar, 103 Ill. App. 3d at 749 (the

decision of whether to grant plaintiff leave to amend is left to the trial court’s

sound discretion); 735 ILCS 5/2-616(a) (West 2006) (“amendments may be

allowed on just and reasonable terms”).

                        (8) Failure to State a Cause of Action

      Defendant also claims that plaintiff failed to establish that defendant

breached any contract term. A failure to state a cause of action is a claim properly

brought pursuant to section 2-615 of the Code of Civil Procedure. 735 ILCS 5/2-

615 (West 2006); Poo-Bah Enterprises, Inc., v. County of Cook, 232 Ill. 2d 463,

471-72 (2009). In the case at bar, defendant moved to dismiss pursuant to only

section 2-619 and the trial court ordered the case dismissed pursuant to that

section. 735 ILCS 5/2-619 (West 2006). Sections 2-615 and 2-619 are very

different sections and are not interchangeable. A section 2-615 motion asserts that

the complaint failed to state sufficient facts which, if true, could entitle the

                                           36
No. 1-09-0952

plaintiff to relief. Poo-Bah, 232 Ill. 2d at 471-72. In marked contrast, a section 2-

619 motion admits the legal sufficiency of the complaint, but asserts that some

other matter defeats the action. DeLuna v. Burciaga, 223 Ill. 2d 49, 50 (2006).

      Although our Code of Civil Procedure permits a defendant to bring “a

combined motion,” it requires a combined motion to “be in parts.” 735 ILCS 5/2-

619.1 (West 2006). “Each part [of a combined motion] shall be limited to and

shall specify that it is made under one of Sections 2-615, 2-619 or 2-1005,” which

concern, respectively, a motion to dismiss for failure to state a cause of action, a

motion to dismiss due to some affirmative matter, and a motion for summary

judgment. 735 ILCS 5/2-619.1 (West 2006), citing 735 ILCS 5/2-615, 2-619 and

2-1005 (West 2006), e.g. Heastie v. Roberts, 226 Ill. 2d 515, 525 (2007)

(discussing a combined motion and its component parts). In the case at bar,

defendant did not bring its motion in parts, labeled under different code sections.

Defendant’s motion was brought solely under section 2-619.

      We will not analyze defendant’s motion under section 2-615, where plaintiff

has not once amended her complaint, where the trial court may have freely granted

her leave to amend in order to correct any deficiency, where defendant did not

move pursuant to section 2-615, and where the trial court did not analyze

                                          37
No. 1-09-0952

defendant’s motion on that basis. Mulay v. Mulay, 225 Ill. 2d 601, 611 (2007)

(after holding that dismissal was improperly granted under section 2-619, our

supreme court remanded so that the trial court could consider dismissal under

section 2-615).

      “A motion to dismiss pursuant to section 2-615 should not be granted unless

it is clearly apparent that no set of facts can be proved that would entitle the

plaintiff to recovery.” Alpha, 391 Ill. App. 3d at 735. “As a general rule, a trial

court should exercise its discretion liberally in favor of allowing amendments if

doing so will further the ends of justice, and it should resolve any doubts in favor

of allowing amendments.” Alpha, 391 Ill. App. 3d at 748 (dismissal of plaintiff’s

third amended complaint was not an abuse of discretion). In the case at bar, if we

permitted a dismissal under section 2-615, we would be robbing plaintiff of any

opportunity to amend her complaint, which may have been relief that the trial

court may have freely granted. C.f. Schwanke, Schwanke and Associates v.

Martin, 241 Ill. App. 3d 738, 743-44 (1992) (dismissal must be vacated, if it was

granted pursuant to a motion brought under the wrong section of the Code of Civil

Procedure, and if it resulted in prejudice to plaintiff). See also Gelb I, 326 Ill.

App. 3d at 822 (it was premature for a trial court to dismiss on mootness grounds,

                                           38
No. 1-09-0952

without first allowing plaintiffs “a reasonable opportunity to file a motion for

[class] certification”).

                                   CONCLUSION

       For the foregoing reasons, we reverse the trial court’s order dismissing the

complaint pursuant to section 2-619 and remand for further proceedings consistent

with this opinion. Based on the facts and circumstances of this case, we find that

defendant’s act of unilaterally posting a credit to plaintiff’s credit card did not

make plaintiff’s claims moot.

       Reversed and remanded.

       J. GORDON, J., concurs.

       CAHILL, P.J., dissents.

                                           39
No. 1-09-0952

       PRESIDING JUSTICE CAHILL, dissenting:

       I respectfully disagree with the majority's conclusion that plaintiff can proceed on her

class action claim despite defendant's full tender of damages and in the absence of a pending

motion for class certification.

       The facts of this case are controlled by Wheatley v. Board of Education of Township

High School District 205, 99 Ill. 2d 481, 459 N.E.2d 1364 (1984). The plaintiffs there were two

teachers who had been dismissed by the defendant board of education. Wheatley, 99 Ill. 2d at

483. The plaintiffs filed a class action complaint on behalf of 57 other teachers who had also

been dismissed. Wheatley, 99 Ill. 2d at 483. Nearly one month after the complaint was filed, the

board offered, and the two named plaintiffs accepted, reinstatement. Wheatley, 99 Ill. 2d at 483-

84. The board moved to dismiss the complaint on mootness grounds four months later.

Wheatley, 99 Ill. 2d at 484. The trial court granted the motion. Wheatley, 99 Ill. 2d at 484.

       Our supreme court affirmed. Wheatley, 99 Ill. 2d at 487. The court held the claims of the

named plaintiffs became moot when the board granted the relief demanded by the

complaint–namely, reinstatement. Wheatley, 99 Ill. 2d at 485. Anticipating this finding, the

plaintiffs argued in the alternative that the complaint was improperly dismissed because relief

could still have been granted to the teachers who had not been offered reinstatement. Wheatley,
99 Ill. 2d at 484. The court rejected this argument on two grounds: (1) the named plaintiffs failed

to move for class certification before the trial court ruled on the board's motion to dismiss; and

(2) no remaining member of the class sought to substitute himself as the named representative.

Wheatley, 99 Ill. 2d at 485-87.

                                                 40
No. 1-09-0952
       An exception to Wheatley has slowly evolved in our appellate court. The exception,

which the majority terms the "pick-off exception," has its origin in Arriola v. Time Insurance

Co., 323 Ill. App. 3d 138, 751 N.E.2d 221 (2001). The court there relied on Wheatley in holding

a class action cannot be sustained if the defendant tenders full damages to the named plaintiff

before the plaintiff moves for class certification. Arriola, 323 Ill. App. 3d at 151. The court went

on to say in dicta that had the named plaintiff moved for class certification early in the litigation,

the result could have been different. Arriola, 323 Ill. App. 3d at 151-52. The court quoted this

language from Susman v. Lincoln American Corp., 587 F.2d 866, 870 (7th Cir.1978): " 'If the

class action device is to work, the courts must have a reasonable opportunity to consider and

decide a motion for certification.' " Arriola, 323 Ill. App. 3d at 152; see also 735 ILCS 5/2-802

(West 2008). The Arriola court interpreted this language as implicitly holding that a class action

plaintiff must be given a "reasonable opportunity" to move for class certification before the case

can be dismissed. Arriola, 323 Ill. App. 3d at 152. Arriola has since been cited for the

proposition that a class action suit should not be dismissed where the defendant tendered full

payment to the named plaintiff before the plaintiff had a "reasonable opportunity" to move for

certification of the class. See Gelb v. Air Con Refrigeration & Heating, Inc., 326 Ill. App. 3d
809, 821, 761 N.E.2d 265 (2001); Bruemmer v. Compaq Computer Corp., 329 Ill. App. 3d 755,

763-64, 768 N.E.2d 276, 283 (2002); Cohen v. Compact Power Systems, LLC, 382 Ill. App. 3d
104, 109-14, 887 N.E.2d 668 (2008); Akinyemi v. JP Morgan Chase Bank, N.A., 391 Ill. App. 3d

334, 340-42, 908 N.E.2d 163 (2009).

       The exception to Wheatley developed through this line of cases has no basis in law.

                                                  41
No. 1-09-0952
Susman did not hold, as the Arriola court suggested, that a named plaintiff in a class action suit is

entitled to a reasonable opportunity to move for class certification. The court was concerned

with the trial court's opportunity to rule on class certification once a motion to dismiss has been

filed. Susman, 587 F.2d at 870. The court's holding was limited "to the fairly narrow situation

where a motion for certification has been pursued with reasonable diligence and is pending when

a tender is made." (Emphasis added.) Susman, 587 F.2d at 871 n.4.

       The majority cites public policy concerns in allowing a defendant to prevent class action

litigation by "picking-off" the named plaintiff before there is an opportunity to protect the

interests of absent class members by moving for certification. But there is no prohibition against

settlements with class members as long as the rights of nonsettling class members are not

affected. Jankousky v. Jewel Cos., 182 Ill. App. 3d 763, 767, 538 N.E.2d 689 (1989) (noting that

public policy favors and encourages settlements). There is no suggestion here that defendant's

refund to plaintiff affected the rights of others who did not receive similar refunds. Presumably,

the remaining class members can either pursue class litigation or bring their claims individually.

Indeed, this class action could have survived had one of the nonsettling class members

substituted himself as the named representative. See Wheatley, 99 Ill. 2d at 487.

       Plaintiff had 207 days, from the time the complaint was filed until the time the trial court

ruled on defendant's motion to dismiss, to file a motion for class certification. She failed to do

so. I would affirm the trial court's dismissal under Wheatley.

                                                 42