Court Opinion

ID: 2829666
Source: CourtListenerOpinion
Date Created: 2015-08-21 17:05:05.392246+00
Date Added: 2024-06-11T11:28:58.401712
License: Public Domain

Illinois Official Reports

                                       Appellate Court

                 First Chicago Insurance Co. v. Molda, 2015 IL App (1st) 140548

Appellate Court           FIRST CHICAGO INSURANCE COMPANY, f/k/a Chicago Mutual
Caption                   Insurance Company, Plaintiff-Appellant, v. MICHAEL MOLDA and
                          NOLA WILSON, Defendants-Appellees.

District & No.            First District, Fifth Division
                          Docket No. 1-14-0548

Filed                     June 26, 2015

Decision Under            Appeal from the Circuit Court of Cook County, No. 08-CH-15285; the
Review                    Hon. John Griffin, Judge, presiding.

Judgment                  Affirmed.

Counsel on                James P. Newman, of James P. Newman & Associates, of St. Charles,
Appeal                    for appellant.

                          William Lazarus, of Lazarus Law Office, of Oakland, California, and
                          Brian W. Coffman, of Coffman Law Offices P.C., of Chicago, for
                          appellee Nola Wilson.

                          Beverly & Pause, of Chicago, for appellee Michael Molda.
     Panel                      JUSTICE GORDON delivered the judgment of the court, with
                                opinion.
                                Justices McBride and Reyes concurred in the judgment and opinion.

                                                  OPINION

¶1         The instant appeal arises from the trial court’s finding, after a bench trial, that plaintiff First
       Chicago Insurance Company (First Chicago) owed a duty to defend defendant Michael Molda
       in a personal injury lawsuit filed by Nola Wilson concerning an automobile collision between
       Molda and Wilson. 1 First Chicago appeals, arguing that Molda was not covered by the
       insurance policy at issue because he was not a covered party and that Molda failed to provide
       timely notice of his accident. For the reasons that follow, we affirm.

¶2                                           BACKGROUND
¶3          On May 24, 2008, First Chicago filed a complaint for declaratory judgment against Molda;
       Wilson; and Metrolift, Inc. (Metrolift), Molda’s employer.2 The complaint alleged that Molda
       was an employee of Metrolift and was involved in an automobile collision with Wilson on
       August 17, 2005, at the intersection of Roosevelt Road and 11th Avenue in Broadview. As a
       result of the collision, Wilson filed a lawsuit against Molda, later amending her complaint to
       name Metrolift as an additional defendant. At the time of Molda’s accident, Metrolift was
       insured under an automobile liability insurance policy issued by First Chicago.
¶4          Count I of the complaint was entitled “Late Notice of Lawsuit,” and alleged that, “[t]o the
       extent it is determined that MOLDA is an insured” under the First Chicago insurance policy,
       Molda was contractually obligated to forward any lawsuit papers to First Chicago
       “ ‘immediately.’ ” Count I alleged that Molda was served with the Wilson lawsuit on October
       11, 2007, but First Chicago did not receive notice of the lawsuit until March 26, 2008. Count I
       further alleged that “[b]y failing to provide notice to [First Chicago] of the WILSON lawsuit
       immediately, MOLDA breached and violated the terms and conditions precedent to coverage
       under the [First Chicago] Policy.” Accordingly, count I alleged that First Chicago owed no
       duty to defend or indemnify Molda in connection with the Wilson litigation and owed Wilson
       no monetary compensation under the First Chicago policy.
¶5          Count II of the complaint was entitled “Late Notice of Loss” and alleged that First
       Chicago’s first notice of the August 17, 2005, accident was on March 26, 2008, and that “[b]y
       failing to provide notice to [First Chicago] of the August 17, 2005 accident promptly,
       METROLIFT and MOLDA breached and violated the terms and conditions precedent to
       coverage under the [First Chicago] Policy,” which required prompt notice of any accidents.
       Accordingly, count II alleged that First Chicago owed no duty to defend or indemnify Metrolift
       or Molda in connection with the Wilson lawsuit and owed Wilson no monetary compensation
       under the First Chicago policy.

            Molda did not file a separate brief on appeal but adopted Wilson’s brief.
             1
             2
            Metrolift was voluntarily dismissed on September 30, 2009, after agreeing to be bound by any
       final judgment in the matter.

                                                      -2-
¶6       Attached to First Chicago’s complaint was a copy of the insurance policy at issue. The
     policy contained a list of nine categories of “covered autos,” and the declarations page
     indicated that Metrolift had purchased liability insurance coverage for categories 7, 8, and 9.
     Category 7 was described as: “SPECIFICALLY DESCRIBED AUTOS. Only those autos
     described in ITEM FOUR for which a premium charge is shown (and for liability coverage for
     any trailers you don’t own while attached to any power unit described in ITEM FOUR).”
     Category 8 was described as: “HIRED AUTOS ONLY. Only those autos you lease, hire, rent
     or borrow. This does not include any auto you lease, hire, rent, or borrow from any of your
     employees or members of their households.” Category 9 was described as: “NONOWNED
     AUTOS ONLY. Only those autos you do not own, lease, hire or borrow which are used in
     connection with your business. This includes autos owned by your employees or members of
     their house-holds but only while used in your business or your personal affairs.” The policy
     stated that the terms “ ‘you’ and ‘your’ ” referred to the named insured, in this case, Metrolift.
¶7       The policy stated that “[t]he following are ‘insureds’ ” under the policy:
                  “a. You for any covered ‘auto’.
                  b. Anyone else while using with your permission a covered ‘auto’ you own, hire or
             borrow except:
                      (1) The owner or anyone else from whom you borrow a covered ‘auto’. This
                  exception does not apply if the covered ‘auto’ is a ‘trailer’ connected to a covered
                  ‘auto’ you own.
                      (2) Your employee if the covered ‘auto’ is owned by that employee or a
                  member of his or her household.
                      (3) Someone using a covered ‘auto’ while he or she is working in a business of
                  selling, servicing, repairing, parking or storing ‘autos’ unless that business is yours.
                      (4) Anyone other than your employees, partners, a lessee or borrower or any of
                  their employees, while moving property to or from a covered ‘auto’.
                      (5) A partner of yours for a covered ‘auto’ owned by him or her or a member of
                  his or her household.
                  c. Anyone liable for the conduct of an ‘insured’ described above but only to the
             extent of that liability.”
¶8       The policy also provided for “Duties in the Event of Accident, Claim, Suit or Loss”:
                  “a. In the event of ‘accident’, claim, ‘suit’ or ‘loss’, you must give us or our
             authorized representative prompt notice of the ‘accident’ or ‘loss’. Include:
                      (1) How, when and where the ‘accident’ or ‘loss’ occurred;
                      (2) The ‘insured’s’ name and address; and
                      (3) To the extent possible, the names and addresses of any injured persons and
                  witnesses.
                  b. Additionally, you and any other involved ‘insured’ must:
                      (1) Assume no obligation, make no payment or incur no expense without our
                  consent, except at the ‘insured’s’ own cost.
                      (2) Immediately send us copies of any request, demand, order, notice, summons
                  or legal paper received concerning the claim or ‘suit’.

                                                   -3-
                       (3) Cooperate with us in the investigation, settlement or defense of the claim or
                   ‘suit’.
                       (4) Authorize us to obtain medical records or other pertinent information.
                       (5) Submit to examination, at our expense, by physicians of our choice, as often
                   as we reasonably require.”
¶9         On October 13, 2009, Molda filed a counterclaim and third-party complaint for declaratory
       judgment. Count I was for “express indemnification” against First Chicago and requested, in
       the event that Wilson should prevail in her lawsuit against Molda, that judgment be entered
       against First Chicago “for the full amount of any such judgment plus costs, expenses and
       attorneys fees incurred by MICHAEL MOLDA.” Count II was for “express and implied
       indemnification” against Metrolift and requested, in the event that Wilson should prevail in her
       lawsuit against Molda, that judgment be entered against Metrolift “for the full amount of any
       such judgment, plus costs, expenses and attorneys fees incurred by MICHAEL MOLDA.”3
¶ 10       On February 26, 2010, the trial court granted summary judgment in favor of First Chicago,
       finding that Metrolift did not provide notice of the accident as required by the policy and,
       therefore, First Chicago did not have a duty to defend or indemnify Molda. Wilson and Molda
       appealed, and we reversed, finding that there were factual questions as to the adequacy of the
       notice. First Chicago Insurance Co. v. Molda, 408 Ill. App. 3d 839, 852-53 (2011).
¶ 11       On October 16, 2012, Molda filed a motion for summary judgment, and on October 23,
       2012, Wilson also filed a motion for summary judgment. On February 8, 2013, the trial court
       denied all motions for summary judgment.
¶ 12       On January 13, 2014, the first day of trial, First Chicago filed an amended complaint for
       declaratory judgment. In addition to the late notice of loss and late notice of lawsuit counts that
       were included in the initial complaint, First Chicago’s amended complaint also included a third
       count, alleging that “Molda Is Not an Insured as Defined by the FCIC Policy of Insurance.”
       The amended complaint alleges that Molda was not operating a covered auto under the policy
       and was only an insured to the extent of Metrolift’s liability; since there could be no liability
       against Metrolift, Molda was not an insured under the policy.
¶ 13       The parties proceeded to a bench trial on January 13, 2014. Stephen Harrison testified that
       he worked at Metrolift until 2011, where he was treasurer but “was basically CFO” and had
       “some operational responsibilities.” Harrison testified that his daily responsibilities included
       “[a]ll administrative, banking, insurance, financial, accounting, and assist[ing] the president of
       the company, the owner with his day-to-day operations.” Along with Richard Dahl, the owner
       of Metrolift, Harrison was in charge of insurance matters for Metrolift. Harrison testified that
       Metrolift had a number of insurance policies, including general liability, auto, and workers’
       compensation policies, through different insurance carriers.
¶ 14       Harrison testified that in procuring insurance for Metrolift, Metrolift often worked with an
       insurance broker, Mark Baskiewicz of Associated Specialty Insurance (Associated), who
       Harrison considered a “social friend[ ].” If there was an accident involving bodily injury that
       occurred and it involved a policy Metrolift had procured through Associated, Harrison “would
       call Mark and discuss with him whatever [Harrison] knew about it”; Harrison testified that he
       “had no experience in automobile accidents” and would rely on Associated. Harrison would

          3
           Molda voluntarily dismissed count II as to Metrolift on February 9, 2010.

                                                    -4-
       then complete an accident report and send Baskiewicz the accident report, police report, and
       any statements from the driver of the vehicle. After sending the information to Baskiewicz,
       “[d]epending on what I reviewed, if we thought a claim was going to evolve, I guess we would
       notify the insurance company. If not, we would just wait.”
¶ 15       With regard to Molda’s accident in 2005, Harrison recalled receiving notice of the accident
       “relatively quick[ly].” Harrison called Baskiewicz and discussed the accident with him,
       informing him of the details of the accident and that he believed Molda had his own insurance
       coverage since he was not driving a Metrolift vehicle. After speaking with Baskiewicz, “we
       decided jointly to wait to see whether or not a lawsuit was going to be filed against us, because
       it was happening during his lunch hour, and also because he had his own private insurance.”
¶ 16       Harrison testified that at the time he spoke with Baskiewicz, he “believe[d] we were
       following the requirements of the policy, because he was our agent or broker. It was his job to
       let me know what was going on.” He did not expect Baskiewicz to contact First Chicago as a
       result of their conversation.
¶ 17       Harrison testified that he was unaware at the time that First Chicago paid Associated bonus
       commissions based on claims and that, had he known, “[i]t surely would have seemed to affect
       [Baskiewicz’s] judgment, it wouldn’t have been quite as impartial where I would have been
       concerned.”
¶ 18       One of the documents admitted into evidence at trial was a chain of emails between
       Harrison and Baskiewicz. The first email was a draft of a letter prepared by Harrison, which
       was sent to Baskiewicz. The letter was addressed to First Chicago’s claims department and
       provided, in relevant part:
                    “I, Stephen J. Harrison, corporate treasurer[,] notified Mark Baskiewicz of the
                incident involving Nola Wilson and Michael Molda on or near the date of the incident
                (August 17, 2005[)].
                    Notification was via phone conversation. This statement is verified and confirmed
                by Mark Baskiewicz on the attached letter dated May 21, 2008.
                    This notification procedure is consistent with Metrolift’s course of dealing with
                Associated Specialty Insurance, both before and since the Wilson/Molda accident. I
                would notify Mark Baskiewicz of all accidents, incidents, claims, or losses covered
                under the insurance coverage provided through his agency. As the insurance
                company’s authorized representative, I would convey to him the proper information as
                known to me at the time.
                    Metrolift, Inc. has never had any direct contact with [First Chicago] with regarding
                [sic] applications for coverage, underwriting of coverage, issuance and delivery of
                policies and notification of accidents, claims, suits or losses. Mark Baskiewicz was the
                authorized representative of [First Chicago] for all these purposes. Thus all of our
                communications with [First Chicago] went through him.”
¶ 19       The second email in the email chain was from Baskiewicz to Harrison, in response to the
       draft letter, and provided:
                    “Everything looks good except you should leave off the part that you had no direct
                dealings with [First Chicago] auto as they billed you direct as well as for any
                endorsements and sent you the policies direct. There were even times when you guys

                                                   -5-
                called them direct to make a payment. Everything else looks good !! When Kenny gets
                in, I will give him a copy of the letter as well.”
¶ 20       John Gettemans testified at trial that he served as First Chicago’s president from May 1989
       to September 2013. He was also president of Insurance Concepts Enterprises, Inc., also known
       as the ICE Agency, from 1991 through April 2005. The ICE Agency was First Chicago’s
       “marketing arm,” and Associated was one of the ICE Agency’s subproducers. The ICE
       Agency contracted to pay Associated bonus commissions contingent on First Chicago’s
       profits; “[t]he more First Chicago made on its insurance business with Associated, the more it
       would pay Associated in commissions.” Associated would lose its right to earn bonus
       commissions if the profitability of its book of business with First Chicago fell below a certain
       level. Additionally, Associated had a limited right to issue binding insurance on behalf of First
       Chicago; eligibility for binding authority was conditioned on maintaining a certain level of
       profitability on the insurance for First Chicago, referred to as the “loss ratio.” Under the loss
       ratio, Associated could not keep its limited authority to bind First Chicago policies unless it
       maintained a loss ratio of less than 50%, nor would it receive bonus commissions unless the
       loss ratio was less than 50%.4 First Chicago and the ICE Agency used an agent number to
       identify producers in order to calculate whether bonuses were earned; Associated’s agent
       number, which appeared on Metrolift’s insurance policy documents, was “001 ICE 015
       Associate.”
¶ 21       Gettemans testified that First Chicago “encouraged people to report [claims] to us, but if
       they felt more comfortable reporting to their agent, we encourage them to do so so it would be
       reported and their agent could report it to our people.” On cross-examination, Gettemans
       admitted that “[i]f they do not report it directly,” First Chicago “expressly authorized Metrolift
       to give notice of loss and notice of lawsuit to its agent Associated” at the time of Molda’s
       accident in 2005. However, Gettemans testified that “it’s still the duty of the agent to report the
       claim to the company. The company is the only authorized representative.”
¶ 22       Molda testified that on August 17, 2005, at the time of the accident with Wilson, he was on
       his way to a construction site and was “performing [his] job duties for Metrolift.” At the time
       of the accident, he was driving a 2001 Ford Taurus owned by his mother, Margo Clemmons;
       Molda did not reside with his mother. Molda testified that he was not offered a company
       vehicle to drive and was expected to use his own vehicle as part of his job duties as a salesman.
       Molda had insurance on the vehicle through State Farm, which had a $20,000 policy limit.
       Molda notified both State Farm and Metrolift after the accident. When Molda was served with
       Wilson’s suit on October 11, 2007, he forwarded the papers to State Farm, which retained an
       attorney to represent him. Molda never had any communications with First Chicago. On
       cross-examination, Molda testified that he first learned of the existence of First Chicago and
       Metrolift’s insurance coverage in 2008.
¶ 23       Mark Zintak testified at trial that he managed the special investigative unit and subrogation
       unit for First Chicago and had been employed by First Chicago since May 2005. Zintak
       testified that First Chicago first received notice of Molda’s accident on March 26, 2008, when
       it received notice of Wilson’s lawsuit. First Chicago received notice of the lawsuit from
       Associated; Molda never submitted anything to First Chicago. Zintak testified that insurance

           4
            Under the producer contingency agreement, the loss ratio was calculated by dividing the loss and
       loss adjustment expense incurred by the net earned premiums.

                                                     -6-
       cards issued by First Chicago would have First Chicago’s name and contact information
       printed on the cards.
¶ 24       Zintak testified that it was important to receive prompt notice of an accident so that First
       Chicago would be able to conduct an “accurate investigation” of the claim, including speaking
       to all of the witnesses and parties involved and observing the “proximity of the damage,”
       which could involve an accident reconstruction; in Molda’s case, both vehicles were taken to a
       salvage yard, so observing the vehicles was not possible. Zintak further testified that “[m]ost
       important[ly],” Molda’s vehicle contained an electronic data recovery system that could have
       provided information such as the speed of the vehicle at the time of the accident, whether
       Molda was wearing a seatbelt, and whether the brakes were engaged, “which would give us
       some documentation as to the cause of the accident and what happened.” Zintak also testified
       that it was “very, very difficult” to examine the scene of the loss three years later and that “[i]n
       this case we wanted to talk to the owner of the vehicle to see if he had permission to drive the
       car, and if he was somehow using it in relation to business or on a personal matter.”
¶ 25       Zintak testified that the only investigation he could perform as a result of the late notice
       was obtaining part of a police report indicating that the vehicle appeared to be owned by a
       “Marco Clemmons” residing at the same address as Molda, as well as checking insurance
       databases to discover any information available there. On cross-examination, Zintak admitted
       that he had never attempted to contact either Molda or Wilson to take their statements
       regarding the accident, nor did he attempt to contact the witness and police officer listed in the
       police report. Zintak further admitted that he did not attempt to obtain a copy of the title to the
       vehicle, which listed Margo Clemmons as the owner, but assumed that Marco Clemmons was
       the owner based on the police report.
¶ 26       On January 31, 2014, the trial court entered judgment in favor of defendants and against
       First Chicago and further “declare[d] that the applicable [First Chicago] policy of insurance
       entitles Molda to defense and indemnification relative to any and all claims of Wilson.” The
       court found that, while Molda’s vehicle was not a specifically described auto or a borrowed
       auto, it was a non-owned auto as defined by category 9 of the insurance policy. Additionally,
       the court found that “[t]he complaint filed by Wilson contained allegations which would
       trigger coverage of Molda, if said complaint was timely filed within the statute of limitations,”
       and, accordingly, found that Molda was an insured under the policy.
¶ 27       The court found that, with respect to notice of the loss, “the evidence produced, including
       [First Chicago’s] acquiescence under prior circumstances, the parties’ practice of
       communication, and the declaration page of the policy, is sufficient to establish Associated’s
       apparent authority” and further found that “the notice to Associated complied with the terms of
       the policy.” The court also found that “[t]he failure of Associated to forward the notice to [First
       Chicago] does not amount to concealment or collusion as [to] notice to [First Chicago],” noting
       that “[t]here is no evidence of fraud.” The court found that “[t]he evidence of Associated’s
       ‘bonus program’ is insufficient to establish that it would be against the agent’s interest to
       reveal the information to the principal,” and also noted that Harrison testified that the reason
       that notice was not forwarded “was because they were not sure Molda was working or was at
       lunch at the time of the accident and Molda had his own insurance”; the court further noted that
       “Harrison believed he was following the terms of the policy and was relying on Associated.”
       Consequently, the court found that the notice of the loss given under the policy “was prompt
       and reasonable.”

                                                    -7-
¶ 28       With respect to notice of the lawsuit, the court found that “prompt notice of the occurrence
       was given. The insured was reasonably diligent in ascertaining whether coverage was
       available. Molda relied on Harrison who, in turn, relied on Baskiewicz. Finally, it cannot be
       said that [First Chicago] suffered any prejudice because the underlying case, Wilson v.
       Molda[,] has not advanced and [First Chicago] has not made any serious attempt to investigate
       this matter.” The court also found that “while Harrison had some level of sophistication, he
       testified that he was ‘not strong’ in auto coverage, was more knowledgeable in general liability
       and relied on Baskiewicz. Molda was not sophisticated.”
¶ 29       This appeal follows.

¶ 30                                          ANALYSIS
¶ 31       On appeal, First Chicago argues that (1) Molda was not an insured under the insurance
       policy; (2) Associated was not the agent of First Chicago for purposes of providing notice; and
       (3) Molda did not provide timely notice of the loss.5

¶ 32                                 I. Whether Molda Was an Insured
¶ 33        First Chicago first argues that the trial court erred in finding that Molda was an insured
       under the First Chicago insurance policy because (1) Molda’s vehicle was not a covered auto
       under the policy and (2) Molda was not an insured as defined by the policy. The construction of
       a provision of an insurance policy is a question of law that we review de novo. Addison
       Insurance Co. v. Fay, 232 Ill. 2d 446, 451 (2009). De novo consideration means we perform
       the same analysis that a trial judge would perform. Erie Insurance Exchange v. Compeve
       Corp., 2015 IL App (1st) 142508, ¶ 14. “A court’s primary objective in construing an
       insurance contract is to ascertain and give effect to the intention of the parties as expressed in
       the agreement.” Addison, 232 Ill. 2d at 455. “An insurance contract will be liberally construed
       in favor of the insured.” Addison, 232 Ill. 2d at 455.
¶ 34        As an initial matter, we must address defendants’ argument that this issue has already been
       decided by this court and, therefore, the law of the case doctrine bars relitigation of the issue.
       “[T]he law of the case doctrine bars relitigation of an issue previously decided in the same
       case.” Krautsack v. Anderson, 223 Ill. 2d 541, 552 (2006). However, the issue of whether
       Molda was an insured under the First Chicago policy was not decided by this court in the
       earlier appeal. In our previous consideration of the instant case, when we were reviewing the
       trial court’s grant of summary judgment in First Chicago’s favor, our recitation of the facts
       included the statement that “[u]nbeknownst to Molda, as a Metrolift employee, he was also
       covered under Metrolift’s insurance policy with First Chicago.” First Chicago, 408 Ill. App.
3d at 840. We also noted, in a footnote, that “Molda’s automobile was owned by Margo
       Clements, his mother, but the ownership of the vehicle does not affect Molda’s coverage under
       the First Chicago policy.” First Chicago, 408 Ill. App. 3d at 840 n.3. These statements do not
       reflect a decision on the issue of whether Molda was an insured under the policy. The case at
       that point was focused solely on the issue of notice; in fact, First Chicago did not amend its
       complaint to include an allegation that Molda was not an insured under the policy until January
       13, 2014, the first day of trial. We cannot find that two passing references concerning

           5
            We note that First Chicago does not argue on appeal that Molda failed to provide timely notice of
       the lawsuit.

                                                     -8-
       something that would not become an issue in the case until nearly three years after our decision
       in any way reflects that the issue was “previously decided” by this court.
¶ 35       Turning to the merits of First Chicago’s argument, under the First Chicago policy, First
       Chicago agreed to “pay all sums an ‘insured’ legally must pay as damages because of ‘bodily
       injury’ or ‘property damage’ to which this insurance applies, caused by an ‘accident’ and
       resulting from the ownership, maintenance or use of a covered ‘auto,’ ” and also owed the
       “right and duty to defend any ‘insured’ against a ‘suit’ asking for such damages.” Thus, to be
       eligible for coverage, Molda must have been considered an insured and must have been using a
       covered auto at the time of his accident.

¶ 36                          A. Whether the Vehicle Was a Covered Auto
¶ 37       With respect to the question of whether Molda’s vehicle was a covered auto, Metrolift
       purchased insurance coverage for three categories of autos–categories 7, 8, and 9. The parties
       agree that categories 7 and 8 do not apply, but disagree as to whether Molda’s vehicle was
       included in category 9. Category 9 was described as: “NONOWNED AUTOS ONLY. Only
       those autos you do not own, lease, hire or borrow which are used in connection with your
       business. This includes autos owned by your employees or members of their house-holds but
       only while used in your business or your personal affairs.”
¶ 38       Molda testified at trial that at the time of the accident, he was driving a 2001 Ford Taurus
       owned by his mother, Margo Clemmons, and further testified that he did not reside with
       Clemmons. First Chicago argues that Molda’s vehicle would have been covered only if the
       vehicle was owned by Molda or someone in his household and also argues that there was no
       evidence that the vehicle was being used in Metrolift’s business. We do not find this argument
       persuasive.
¶ 39       First Chicago argues that in order to give effect to all provisions of the policy, category 9
       must be read to limit nonowned autos to only those vehicles owned by an employee or member
       of the household and that “[i]f Non Owned auto was meant to be so broad to include any
       automobile not owned by METROLIFT (as defendants suggest), then other provisions of the
       policy would be improperly rendered superfluous.” (Emphasis in original.) However, First
       Chicago’s interpretation of the definition of nonowned autos is overly restrictive. Under the
       plain language of the definition of nonowned auto, a vehicle is covered if (1) it is not owned,
       leased, hired or borrowed by Metrolift and (2) it is used in connection with Metrolift’s
       business. After that basic definition, the policy makes clear that vehicles not owned, leased,
       hired or borrowed by Metrolift but owned by its employees would be entitled to coverage if
       used in connection with Metrolift’s business. The limitation of the definition to those autos
       used in connection with Metrolift’s business prevents the category from being so broad as to
       render other provisions superfluous, as First Chicago suggests.6
¶ 40       We do not find persuasive First Chicago’s attempt to invoke “the ‘well-known maxim of
       construction, inclusio unius est exclusio alterius, or the inclusion of one is the exclusion of the
       other.’ ” In re Marriage of Hendry, 409 Ill. App. 3d 1012, 1018 (2011) (quoting Schanowitz v.

           6
            We note that this limitation distinguishes it from category 1, which provides coverage for “any
       ‘auto,’ ” which appears to be the provision that First Chicago argues would be rendered superfluous.
       Category 1 does not require that the auto be used in connection with Metrolift’s business in order to be
       covered.

                                                      -9-
       State Farm Mutual Automobile Insurance Co., 299 Ill. App. 3d 843, 848 (1998)). Despite First
       Chicago’s contention that the last sentence of the definition “clearly limits” the category to
       only those vehicles owned by the employee or member of his or her household, the last
       sentence does not contain any language of limitation, other than the requirement that the
       vehicle be used in connection with Metrolift’s business, which is a limitation applicable to the
       category as a whole. Instead, the last sentence makes explicit the inclusion of a category of
       vehicles that otherwise could have been questionable.
¶ 41        We also note that, although not cited by either party, we have reached this same conclusion
       before in Pekin Insurance Co. v. Benson, 306 Ill. App. 3d 367 (1999), under remarkably
       similar circumstances. In that case, the defendant was involved in an accident while driving a
       vehicle owned by her mother, who did not reside with the defendant. Pekin, 306 Ill. App. 3d at
       371. The plaintiff insurance company denied coverage, claiming that the defendant’s vehicle
       was not a “ ‘nonowned auto,’ ” which was defined as “ ‘[a]ny “auto” you do not own, lease,
       hire, rent, or borrow used in connection with your garage business described in the
       Declarations. This includes “autos” owned by your employees or partners or members of their
       households while used in your garage business.’ ” Pekin, 306 Ill. App. 3d at 371. On appeal,
       the insurer contended that “the second sentence of the definition limits its coverage to autos
       owned by the insured’s employees, partners, or members of their households used in
       connection with the insured’s business.” Pekin, 306 Ill. App. 3d at 372.
¶ 42        We rejected the insurer’s arguments, noting that “a commonsense reading of the language
       ‘any auto’ in the first sentence of the definition combined with the insurance contract’s
       purpose of extending coverage to anyone occupying a ‘covered auto’ support[ed] the trial
       court’s interpretation” of “ ‘nonowned auto’ ” as including any auto the insured did not own,
       lease, hire, rent, or borrow. Pekin, 306 Ill. App. 3d at 372. Furthermore, we agreed with the
       trial court that “the second sentence of the ‘nonowned auto’ definition constitute[d] an
       amplification or illustration of the general definition.” Pekin, 306 Ill. App. 3d at 372. See also
       Pekin, 306 Ill. App. 3d at 373 (stating that “the second sentence does not contain any
       meaningless phrases but provides guidance as to what may constitute a ‘nonowned auto’ ”).
       We did not find persuasive the insurer’s arguments that the word “ ‘includes’ ” was intended to
       be a limitation of coverage, finding that, at most, there were competing interpretations of the
       word, and pointing out that “the second sentence of the definition does not state, ‘This only
       includes employees or partners, or members of their household.’ ” (Emphasis in original.)
       Pekin, 306 Ill. App. 3d at 373. Accordingly, we found that the trial court properly found that
       the defendant’s vehicle was a “ ‘nonowned auto’ ” under the insurance policy. Pekin, 306 Ill.
       App. 3d at 374.
¶ 43        The language interpreted by the court in Pekin is almost identical to that at issue in the
       present case with respect to the issue of whether the vehicle was a covered auto under the
       policy. There, a “ ‘nonowned auto’ ” was defined as “ ‘[a]ny “auto” you do not own, lease,
       hire, rent, or borrow used in connection with your garage business described in the
       Declarations. This includes “autos” owned by your employees or partners or members of their
       households while used in your garage business.’ ” Pekin, 306 Ill. App. 3d at 371. Similarly,
       here, category 9 was described as: “NONOWNED AUTOS ONLY. Only those autos you do
       not own, lease, hire or borrow which are used in connection with your business. This includes
       autos owned by your employees or members of their house-holds but only while used in your
       business or your personal affairs.” The Pekin court’s reading of that language as including the

                                                   - 10 -
       employee’s mother’s vehicle provides support for our reaching of a similar conclusion in the
       instant case.
¶ 44        In the case at bar, Molda’s vehicle was not owned, leased, hired or borrowed by Metrolift.
       Accordingly, if it was used in connection with Metrolift’s business, then it would be a covered
       auto under category 9.
¶ 45        First Chicago argues that there was no evidence that Molda’s vehicle was used in
       connection with Metrolift’s business. However, Molda testified that on August 17, 2005, at the
       time of the accident with Wilson, he was on his way to a construction site and was “performing
       [his] job duties for Metrolift.” Molda further testified that in his capacity as a sales
       representative, he was never given a company vehicle to drive and it was his understanding
       that as part of his job duties, he needed to drive his own vehicle and Metrolift was aware that he
       was driving his own vehicle. First Chicago argues that this evidence “is nothing but a
       conclusion and proves nothing, and thus has no evidentiary value.” However, it is for the trial
       court to determine the weight a witness’s testimony should receive. Bazydlo v. Volant, 164 Ill.
2d 207, 214-15 (1995). Additionally, the vehicle was only required to be used “in connection
       with” Metrolift’s business, a term that has been construed as being broad as well as vague,
       meaning that it must be construed strictly against the insurer. Hartford Fire Insurance Co. v.
       Whitehall Convalescent & Nursing Home, Inc., 321 Ill. App. 3d 879, 889 (2001). In the case at
       bar, through Molda’s testimony, defendants provided evidence that Molda was operating the
       vehicle in connection with First Chicago’s business, and accordingly, Molda’s vehicle was
       properly considered to be a “nonowned auto” under the First Chicago policy.
¶ 46        We find unpersuasive First Chicago’s reliance on Kinney v. Continental Assurance Co., 42
Ill. App. 3d 263 (1976), as support for its argument that the evidence presented at trial through
       Molda’s testimony is insufficient to demonstrate that he was operating the vehicle in
       connection with Metrolift’s business. Kinney involves quite different issues than those present
       in the case at bar, as well as different factual circumstances. In that case, the court was
       considering the question of whether the defendant was acting within the scope of his
       employment at the time of the accident at issue so as to give rise to vicarious liability. The
       court noted that “the general rule of law is that accidents which occur while an employee is
       going to or from his employment do not arise out of or in the course of his employment”
       (Kinney, 42 Ill. App. 3d at 266 (citing Burmeister v. Industrial Comm’n, 52 Ill. 2d 84, 86
       (1972)), and found that the defendant “was on his own time, on his own errand, in his own
       automobile” (Kinney, 42 Ill. App. 3d at 266). Consequently, the Kinney court found that the
       trial court correctly determined that the defendant’s employer was not vicariously liable for the
       defendant, since the defendant was not acting within the scope of his employment at the time
       of the accident. Kinney, 42 Ill. App. 3d at 266-67.
¶ 47        In the case at bar, the trial court was not asked to determine whether Metrolift would be
       vicariously liable for Molda’s actions. Instead, the insurance policy merely required Molda to
       be operating the vehicle “in connection with” Metrolift’s business. As we noted, this is a term
       that has been construed as being broad as well as vague, meaning that it must be construed
       strictly against the insurer. Hartford, 321 Ill. App. 3d at 889. Furthermore, unlike the defendant
       in Kinney, who “was on his own time, on his own errand, in his own automobile” (Kinney, 42
Ill. App. 3d at 266), Molda testified that he was traveling to a job site as part of his job duties as
       a salesman for Metrolift, duties that required him to drive his own vehicle. Accordingly, we
       cannot find that it was against the manifest weight of the evidence for the trial court to find that

                                                    - 11 -
       the vehicle Molda was operating was a “nonowned auto” under the First Chicago policy.

¶ 48                 B. Whether Molda Was an “Insured” Under the Policy Language
¶ 49        First Chicago also argues that Molda was not an insured as defined by the First Chicago
       policy. Metrolift was the named insured under the policy and the policy further provided that
       “[t]he following are ‘insureds’ ” under the policy:
                    “a. You for any covered ‘auto’.
                    b. Anyone else while using with your permission a covered ‘auto’ you own, hire or
                borrow except:
                        (1) The owner or anyone else from whom you borrow a covered ‘auto’. This
                    exception does not apply if the covered ‘auto’ is a ‘trailer’ connected to a covered
                    ‘auto’ you own.
                        (2) Your employee if the covered ‘auto’ is owned by that employee or a
                    member of his or her household.
                        (3) Someone using a covered ‘auto’ while he or she is working in a business of
                    selling, servicing, repairing, parking or storing ‘autos’ unless that business is yours.
                        (4) Anyone other than your employees, partners, a lessee or borrower or any of
                    their employees, while moving property to or from a covered ‘auto’.
                        (5) A partner of yours for a covered ‘auto’ owned by him or her or a member of
                    his or her household.
                    c. Anyone liable for the conduct of an ‘insured’ described above but only to the
                extent of that liability.”
       Molda does not qualify as an insured under either paragraph (a) or (b), since he was not the
       named insured and the vehicle he was driving was not owned, hired or borrowed by Metrolift.
       Accordingly, the only way that Molda would be covered by the policy would be if paragraph
       (c) applied.
¶ 50        We agree with the trial court that Molda qualifies as an insured under paragraph (c). Under
       that paragraph, Molda would be considered an insured if he was liable for the conduct of
       Metrolift, but only to the extent of that liability. First Chicago argues that since all of the claims
       against Metrolift were dismissed, Metrolift has no liability for the accident and, consequently,
       Molda cannot be considered an insured since he would be an insured “only to the extent of
       [Metrolift’s] liability.” However, First Chicago’s argument overlooks the fact that
       “ ‘[q]uestions of applicable coverage can be determined only as of the time of the accident
       creating potential liability.’ ” Gaudina v. State Farm Mutual Automobile Insurance Co., 2014
IL App (1st) 131264, ¶ 26 (quoting Coley v. State Farm Mutual Automobile Insurance Co.,
       178 Ill. App. 3d 1077, 1081 (1989)). See also Hawkeye Security Insurance Co. v. Sanchez, 122
Ill. App. 3d 183, 186 (1984). At the time of the accident, Metrolift had potential liability under
       the doctrine of respondeat superior, and, in fact, was included as a defendant in Wilson’s case
       on that basis.7 If Wilson obtained a judgment against Metrolift under the theory of respondeat
       superior, Metrolift would be entitled to indemnification from Molda under the common law
       theory of quasi-contractual implied indemnity. Gibbs v. Top Gun Delivery & Moving Services,

           7
            The count against Metrolift was dismissed on statute of limitations grounds, a decision that was
       affirmed on appeal. Wilson v. Molda, 396 Ill. App. 3d 100 (2009).

                                                    - 12 -
       Inc., 399 Ill. App. 3d 765, 772 (2010); American National Bank & Trust Co. v.
       Columbus-Cuneo-Cabrini Medical Center, 154 Ill. 2d 347, 353-54 (1992). Consequently, at
       the time of the accident, Molda was “liable for the conduct of an ‘insured’ described above but
       only to the extent of that liability,” and, therefore, qualified as an insured under the First
       Chicago policy.

¶ 51                         II. Whether Associated Was First Chicago’s Agent
¶ 52       First Chicago next argues that the trial court erred in finding that Associated was First
       Chicago’s agent for purposes of accepting notice. “Generally, the question of whether an
       agency relationship exists and the scope of the purported agent’s authority are questions of
       fact.” Kaporovskiy v. Grecian Delight Foods, Inc., 338 Ill. App. 3d 206, 210 (2003). “A
       reviewing court should not overturn a trial court’s findings merely because it does not agree
       with the lower court or because it might have reached a different conclusion had it been the fact
       finder.” Bazydlo, 164 Ill. 2d at 214. “The trial judge, as the trier of fact, is in a position superior
       to a reviewing court to observe witnesses while testifying, to judge their credibility, and to
       determine the weight their testimony should receive.” Bazydlo, 164 Ill. 2d at 214-15.
       Consequently, we will not reverse the trial court’s judgment unless it is against the manifest
       weight of the evidence. Farmers Automobile Insurance Ass’n v. Gitelson, 344 Ill. App. 3d 888,
       891-92 (2003). “A judgment is against the manifest weight of the evidence only when an
       opposite conclusion is apparent or when findings appear to be unreasonable, arbitrary, or not
       based on evidence.” Bazydlo, 164 Ill. 2d at 215.
¶ 53       In the case at bar, the trial court found that “the evidence produced, including [First
       Chicago’s] acquiescence under prior circumstances, the parties’ practice of communication,
       and the declaration page of the policy, is sufficient to establish Associated’s apparent
       authority.” We cannot find this conclusion to be against the manifest weight of the evidence.
¶ 54       As we noted in our prior decision, defendants’ argument that proper notice was given relies
       on the theory that notice to an agent is imputed to its principal. In the insurance context, an
       insurance broker is generally considered to be the agent of the insured and not the insurance
       company unless the agent is a general agent of the insurance company. State Security
       Insurance Co. v. Burgos, 145 Ill. 2d 423, 431 (1991); Founders Insurance Co. v. White, 367 Ill.
       App. 3d 883, 888 (2006); Young v. Allstate Insurance Co., 351 Ill. App. 3d 151, 162 (2004);
       Mitchell Buick & Oldsmobile Sales, Inc. v. National Dealer Services, Inc., 138 Ill. App. 3d
574, 582 (1985). However, there are situations in which an insurance broker can act as the
       agent of the insurance company or even as the agent of both the insured and the insurance
       company. Burgos, 145 Ill. 2d at 431; Empire Fire & Marine Insurance Co. v. Faith Truck
       Lines, Inc., 178 Ill. App. 3d 356, 359 (1988). Additionally, even if the broker does not have the
       actual authority to act as the insurer’s agent for notice, it may have apparent authority to do so.
       Burgos, 145 Ill. 2d at 431. See also Long v. Great Central Insurance Co., 190 Ill. App. 3d 159,
       165-66 (1989); Empire, 178 Ill. App. 3d at 359-60; Mitchell Buick, 138 Ill. App. 3d at 583;
       American Home Assurance Co. v. City of Granite City, 59 Ill. App. 3d 656, 663 (1978); State
       Security Insurance Co. v. Goodman, 6 Ill. App. 3d 1008, 1011-12 (1972); Boston Store of
       Chicago v. Hartford Accident & Indemnity Co., 227 Ill. App. 192, 203-04 (1922); 13 Couch on
       Insurance 3d § 187:73 (1999); 11 Eric Mills Holmes, Holmes’ Appleman on Insurance 2d
       § 68.8 (1996).

                                                     - 13 -
¶ 55       Apparent authority is that authority which a reasonably prudent person would naturally
       suppose the agent to possess, given the words or conduct of the principal. Burgos, 145 Ill. 2d at
       431-32. “It is a well-established precept of agency law that a principal will be bound by the
       authority he appears to give to another, as well as that authority which he actually gives.”
       (Emphasis in original.) Burgos, 145 Ill. 2d at 431 (citing Lynch v. Board of Education of
       Collinsville Community Unit District No. 10, 82 Ill. 2d 415, 426 (1980)). Once the principal
       has created the appearance of authority, he is estopped from denying it to the detriment of a
       third party. Burgos, 145 Ill. 2d at 432. To establish apparent agency, the party alleging the
       existence of the agency must prove that (1) the principal or its agent acted in a manner that
       would lead a reasonable person to believe that the individual allegedly at fault was an
       employee or agent of the principal; (2) the principal had knowledge of and acquiesced in the
       acts of the agent; and (3) the injured party acted in reliance upon the conduct of the principal or
       its agent, consistent with ordinary care and prudence. Wilson v. Edward Hospital, 2012 IL
112898, ¶ 18.
¶ 56       The apparent authority of an insurance broker to act as an agent of the insurance company
       for notice can be established through the course of dealings between the broker and the
       insurance company. Burgos, 145 Ill. 2d at 432. “Where an insurer’s manner of dealing with the
       broker in regard to the insured would lead the insured to believe that the broker had the
       authority to perform the acts in question, the insurer is estopped to deny the broker’s authority
       to perform those acts.” Burgos, 145 Ill. 2d at 432. Moreover, acquiescence in the insurance
       broker’s conduct by the insurance company under prior circumstances is sufficient to establish
       the broker’s apparent authority. Burgos, 145 Ill. 2d at 432.
¶ 57       In the case at bar, there was evidence presented at trial supporting the trial court’s
       conclusion that Associated was First Chicago’s agent for purposes of accepting notice.
       Examining the policy itself, as we noted in our prior case, the policy required that, “[i]n the
       event of ‘accident’, claim, ‘suit’ or ‘loss’, you must give us or our authorized representative
       prompt notice of the ‘accident’ or ‘loss’.” The First Chicago policy included Associated’s
       name, address, and telephone number on its declarations page as the producer. It did not
       provide any other contact information, nor was any individual or business other than Metrolift
       named anywhere within the policy. If a claim was to be made, there was no reference to a
       phone number or person in his representative capacity to contact other than “our authorized
       representative.” Additionally, in payment schedules admitted into evidence, Associated’s
       information is listed under the underlined heading “Agent” and an “Agent Number” is
       provided under Associated’s information.
¶ 58       Gettemans, president of First Chicago at the time of Molda’s accident, testified that First
       Chicago “encouraged people to report [claims] to us, but if they felt more comfortable
       reporting to their agent, we encourage them to do so so it would be reported and their agent
       could report it to our people.” On cross-examination, Gettemans admitted that “[i]f they do not
       report it directly,” First Chicago “expressly authorized Metrolift to give notice of loss and
       notice of lawsuit to its agent Associated” at the time of Molda’s accident in 2005. However,
       Gettemans testified that “it’s still the duty of the agent to report the claim to the company. The
       company is the only authorized representative.”
¶ 59       Harrison, who was responsible for Metrolift’s insurance, testified that if there was an
       accident involving bodily injury that occurred and it implicated a policy Metrolift had procured
       through Associated, Harrison “would call Mark [Baskiewicz] and discuss with him whatever

                                                   - 14 -
       [Harrison] knew about it”; Harrison testified that he “had no experience in automobile
       accidents” and would rely on Associated. Harrison would then complete an accident report and
       send Baskiewicz the accident report, police report, and any statements from the driver of the
       vehicle. After sending the information to Baskiewicz, “[d]epending on what I reviewed, if we
       thought a claim was going to evolve, I guess we would notify the insurance company. If not,
       we would just wait.” With regard to Molda’s accident in 2005, Harrison recalled receiving
       notice of the accident “relatively quick[ly].” Harrison called Baskiewicz and discussed the
       accident with him, informing him of the details of the accident and that he believed Molda had
       his own insurance coverage since he was not driving a Metrolift vehicle. After speaking with
       Baskiewicz, “we decided jointly to wait to see whether or not a lawsuit was going to be filed
       against us, because it was happening during his lunch hour, and also because he had his own
       private insurance.” Harrison testified that at the time he spoke with Baskiewicz, he “believe[d]
       we were following the requirements of the policy, because he was our agent or broker. It was
       his job to let me know what was going on.”
¶ 60       The chain of emails between Harrison and Baskiewicz that was admitted at trial also
       supported Harrison’s testimony that he communicated solely with Baskiewicz concerning
       claims. The first email was a draft of a letter prepared by Harrison, which was sent to
       Baskiewicz. The letter was addressed to First Chicago’s claims department and provided, in
       relevant part:
                    “I, Stephen J. Harrison, corporate treasurer[,] notified Mark Baskiewicz of the
               incident involving Nola Wilson and Michael Molda on or near the date of the incident
               (August 17, 2005[)].
                    Notification was via phone conversation. This statement is verified and confirmed
               by Mark Baskiewicz on the attached letter dated May 21, 2008.
                    This notification procedure is consistent with Metrolift’s course of dealing with
               Associated Specialty Insurance, both before and since the Wilson/Molda accident. I
               would notify Mark Baskiewicz of all accidents, incidents, claims, or losses covered
               under the insurance coverage provided through his agency. As the insurance
               company’s authorized representative, I would convey to him the proper information as
               known to me at the time.
                    Metrolift, Inc. has never had any direct contact with [First Chicago] with regarding
               [sic] applications for coverage, underwriting of coverage, issuance and delivery of
               policies and notification of accidents, claims, suits or losses. Mark Baskiewicz was the
               authorized representative of [First Chicago] for all these purposes. Thus all of our
               communications with [First Chicago] went through him.”
       Upon receiving the draft letter, Baskiewicz emailed Harrison with his approval.
¶ 61       In summary, the evidence at trial demonstrated that (1) First Chicago admittedly
       encouraged policyholders to report claims to their insurance agent if they felt more
       comfortable doing so; (2) First Chicago’s policy documents and payment schedules either
       provided only Associated’s contact information or expressly referred to Associated as
       “Agent”; and (3) Metrolift’s course of dealings with Associated and First Chicago involved
       contacting Associated, not First Chicago, whenever there was a potential insurance claim. We
       cannot find that it was against the manifest weight of the evidence for the trial court to
       conclude that this evidence gave rise to apparent agency for the purpose of accepting notice.

                                                  - 15 -
¶ 62       We find First Chicago’s arguments to the contrary to be unpersuasive. First Chicago argues
       that there was no reliance on Molda’s or Wilson’s behalf, which is necessary for a finding of
       apparent agency. However, as will be further discussed below, it is Metrolift that was
       responsible for providing notice to First Chicago, and Harrison testified that Metrolift relied on
       Associated to ensure compliance with the First Chicago policy. First Chicago further argues
       that there must be evidence that First Chicago “ ‘had knowledge of and acquiesced in the acts
       of the agent (Associated),’ ” and identifies the “ ‘act’ ” at issue as Associated’s failure to
       inform First Chicago of the accident. However, the “acts of the agent” for our purposes are the
       acts of purportedly accepting notice on behalf of First Chicago. As explained above, there was
       evidence presented that First Chicago was aware that Associated was accepting notice on its
       behalf and in fact encouraged that behavior for policyholders that did not wish to notify First
       Chicago directly. Finally, First Chicago points to statements of Harrison indicating that
       Metrolift considered Associated to be Metrolift’s agent, not First Chicago’s. However, as
       noted, there are situations in which an insurance broker can act as the agent of the insurance
       company or even as the agent of both the insured and the insurance company. Burgos, 145 Ill.
2d at 431; Empire Fire & Marine Insurance Co., 178 Ill. App. 3d at 359. Thus, references to
       Associated as Metrolift’s agent do not preclude the trial court’s finding that it was also acting
       as First Chicago’s apparent agent.

¶ 63                                  III. Whether Notice Was Timely
¶ 64       Finally, First Chicago argues that the trial court erred in finding that the notice of the
       accident was timely and also argues that defendants breached the notice of loss provision by
       conspiring to withhold information from First Chicago. We note that First Chicago does not
       argue on appeal that notice of the lawsuit was untimely, but solely focuses on notice of the
       accident itself. Generally, the timeliness of notice given pursuant to an insurance policy is a
       question of fact for the trier of fact. University of Illinois v. Continental Casualty Co., 234 Ill.
       App. 3d 340, 363 (1992). “Where, as here, the trial court heard witness testimony and made a
       factual determination, its decision will not be reversed unless it is against the manifest weight
       of the evidence.” Illinois Founders Insurance Co. v. Barnett, 304 Ill. App. 3d 602, 607 (1999).
       As noted, “[a] judgment is against the manifest weight of the evidence only when an opposite
       conclusion is apparent or when findings appear to be unreasonable, arbitrary, or not based on
       evidence.” Bazydlo, 164 Ill. 2d at 215.
¶ 65       A notice provision in an insurance contract is a “valid prerequisite[ ]” to coverage under
       the policy. Country Mutual Insurance Co. v. Livorsi Marine, Inc., 222 Ill. 2d 303, 311 (2006);
       Berglind v. Paintball Business Ass’n, 402 Ill. App. 3d 76, 85 (2010) (“notice provisions are not
       merely technical requirements but, rather, conditions precedent to the triggering of the
       insurer’s contractual duties”). “Provisions in policies stating when the insurer must be notified
       of a covered occurrence have generally been interpreted to require notification of the company
       within a reasonable time, considering all the facts and circumstances of the particular case.”
       American Family Mutual Insurance Co. v. Blackburn, 208 Ill. App. 3d 281, 288 (1991);
       Barrington Consolidated High School v. American Insurance Co., 58 Ill. 2d 278, 281 (1974).
       “Whether notice has been given within a reasonable time depends on the facts and
       circumstances of each case.” Livorsi Marine, 222 Ill. 2d at 311-12.
¶ 66       In the case at bar, First Chicago argues that it did not receive notice from Metrolift until
       March 2008, approximately 31 months after the accident, which it claims violates the notice

                                                    - 16 -
       provision of the policy as a matter of law. We rejected this exact argument in our earlier
       decision, and First Chicago has provided no reasons why we should depart from our earlier
       holding, even citing the same cases that we found unpersuasive in their previous case. First
       Chicago, 408 Ill. App. 3d at 851-52.
¶ 67        Moreover, as noted, the reasonableness of notice is a fact-specific inquiry. Livorsi Marine,
222 Ill. 2d at 311-12. “Factors the courts may consider in determining reasonable notice
       include: (1) the specific language of the policy’s notice provisions; (2) the degree of the
       insured’s sophistication in the world of commerce and insurance; (3) the insured’s awareness
       that an occurrence as defined under the terms of the policy has taken place; (4) the insured’s
       diligence and reasonable care in ascertaining whether policy coverage is available once the
       event has occurred; and (5) any prejudice to the insurance company.” Berglind v. Paintball
       Business Ass’n, 402 Ill. App. 3d 76, 86 (2010) (citing Livorsi Marine, 222 Ill. 2d at 313).
¶ 68        First Chicago argues that defendants cannot argue that Metrolift was an unsophisticated
       insured because Metrolift knew it was required to provide notice to First Chicago and chose
       not to do so. However, Harrison testified that he had no experience in the area of automobile
       insurance and relied on Associated to ensure Metrolift was complying with the First Chicago
       policy. First Chicago also argues that it was not required to show prejudice in a late notice of
       loss defense, but that it nevertheless demonstrated that it had been prejudiced by the delay by
       the inability to conduct the investigation it otherwise would have. First Chicago is correct that
       “once it is determined that the insurer did not receive reasonable notice of an occurrence or a
       lawsuit, the policyholder may not recover under the policy, regardless of whether the lack of
       reasonable notice prejudiced the insurer.” (Emphasis added.) Livorsi Marine, 222 Ill. 2d at
       317. However, while our supreme court has expressly rejected the notion that prejudice is a
       dispositive requirement in determining whether reasonable notice was provided (see Livorsi
       Marine, 222 Ill. 2d at 316-17 (“even if there is no prejudice to the insurer, a policyholder still
       must give reasonable notice according to the terms of the insurance policy”)), it has instructed
       that in making the determination of whether a policyholder’s notice is reasonable, “the
       presence or absence of prejudice to the insurer is one factor to consider.” Livorsi Marine, 222
Ill. 2d at 317. Thus, First Chicago’s contention that it was not required to show prejudice is
       incorrect in this situation, where the reasonableness of the notice is to be determined. First
       Chicago’s reliance on the appellate decision in Livorsi Marine is inapplicable, because there,
       the parties agreed that the notice provided by the insureds was unreasonable. Country Mutual
       Insurance Co. v. Livorsi Marine, Inc., 358 Ill. App. 3d 880, 884 (2004).
¶ 69        In the case at bar, the trial court found that “it cannot be said that [First Chicago] suffered
       any prejudice because the underlying case, Wilson v. Molda[,] has not advanced and [First
       Chicago] has not made any serious attempt to investigate this matter.” First Chicago argues
       that the “undisputed evidence” showed that “[b]ecause of the late notice, [First Chicago] was
       not able to inspect the vehicle, talk to witnesses when the facts were fresh, or really conduct
       any meaningful investigation at all.” However, Zintak testified that he had not obtained the
       entire police report, did not attempt to obtain a copy of the vehicle’s title, did not interview
       either Wilson or Molda, and did not attempt to interview either the witness or the police officer
       listed in the police report. In addition, there is no showing whether Zintak contacted State Farm
       to learn what their investigation discovered. We agree with the trial court that this
       demonstrates that First Chicago “has not made any serious attempt to investigate this matter,”

                                                    - 17 -
       and does not show that First Chicago was prejudiced. Thus, the trial court’s finding that notice
       was reasonable was not against the manifest weight of the evidence.
¶ 70        Furthermore, we have concluded above that the trial court properly determined that
       Associated was First Chicago’s apparent agent for purposes of accepting notice of the loss.
       Associated was notified of the loss almost immediately, and First Chicago does not argue that
       the notice provided to Associated was unreasonable. Accordingly, the trial court’s conclusion
       that notice was timely was not against the manifest weight of the evidence.
¶ 71        First Chicago argues that the notice to Associated cannot be imputed to First Chicago
       because both Metrolift and Associated agreed not to provide the notice to First Chicago.
       Again, this is an argument that we considered and rejected in our earlier decision, and First
       Chicago does not provide any reason for us to depart from our earlier holding. First Chicago,
       408 Ill. App. 3d at 849-50. There, we noted that the cases First Chicago relied on to support its
       argument that notice to an agent is not imputed to a principal when the facts support the
       inference that the agent will conceal the information from the principal were all cases in which
       the agent was concealing information due to fraud or because it would be against the agent’s
       interest to reveal the information to the principal. First Chicago, 408 Ill. App. 3d at 850 (citing
       Neagle v. McMullen, 334 Ill. 168, 181 (1929), Merchants’ National Bank of Peoria v. Nichols
       & Shepard Co., 223 Ill. 41, 53 (1906), Tesluk v. Metropolitan Life Insurance Co., 130 Ill. App.
2d 290, 294-95 (1970), and Woodlawn Farm Co. v. Farmers & Breeders Livestock Insurance
       Co., 227 Ill. App. 577, 583-84 (1923)). We further noted that the facts present in those cases
       cited indicated that the concealment occurred at the time of the application for the insurance
       policy. First Chicago, 408 Ill. App. 3d at 850 (citing Tesluk, 130 Ill. App. 2d at 295 (notice was
       not imputed to principal when insured was aware that agent did not include information
       regarding nervous breakdown on application because it would “ ‘confuse the matter’ ”)). As
       we noted there, these cited cases do not include the situation that occurred here; Associated did
       not have an adverse interest to First Chicago that would result in its being in Associated’s best
       interest not to provide notice, nor was there any fraud in the Metrolift’s application for the
       policy or in their conduct.
¶ 72        Furthermore, all of the evidence was presented to the trial court as the trier of fact, and the
       trial court determined that there was no evidence of fraud and that there was insufficient
       evidence that it would be against Associated’s interest to reveal the information to First
       Chicago. We cannot find that this decision was against the manifest weight of the evidence,
       and, accordingly, affirm the trial court’s judgment in favor of defendants.

¶ 73                                         CONCLUSION
¶ 74        For the reasons set forth above, we find that (1) Molda was an insured under the terms of
       the First Chicago insurance policy, (2) the trial court did not err in finding Associated to be the
       apparent agent of First Chicago for purposes of accepting notice, and (3) the trial court did not
       err in finding notice of Molda’s accident to be timely.

¶ 75      Affirmed.

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