Court Opinion

ID: 9397747
Source: CourtListenerOpinion
Date Created: 2023-05-26 06:00:15.789395+00
Date Added: 2024-06-11T17:19:27.273179
License: Public Domain

UNITED STATES OF AMERICA
                   MERIT SYSTEMS PROTECTION BOARD

JACQUITTA DUNCAN,                               DOCKET NUMBER
             Appellant,                         DA-0752-16-0358-I-1

             v.

DEPARTMENT OF                                   DATE: May 25, 2023
  TRANSPORTATION,
            Agency.

        THIS FINAL ORDER IS NONPRECEDENTIAL 1

      Jacquitta Duncan, Fort Worth, Texas, pro se.

      Mary Kate Bird, El Segundo, California, for the agency.

                                      BEFORE

                          Cathy A. Harris, Vice Chairman
                           Raymond A. Limon, Member
                           Tristan L. Leavitt, Member 2

1
   A nonprecedential order is one that the Board has determined does not add
significantly to the body of MSPB case law. Parties may cite nonprecedential orders,
but such orders have no precedential value; the Board and administrative judges are not
required to follow or distinguish them in any future decisions. In contrast, a
precedential decision issued as an Opinion and Order has been identified by the Board
as significantly contributing to the Board’s case law. See 5 C.F.R. § 1201.117(c).
2
  Member Leavitt’s name is included in decisions on which the three -member Board
completed the voting process prior to his March 1, 2023 departure.
                                                                                         2

                                      FINAL ORDER

¶1         The appellant has filed a petition for review of the initial decision, which
     dismissed her appeal for lack of jurisdiction, finding that the appellant did not
     establish that her resignation was involuntary. Generally, we grant petitions such
     as this one only in the following circumstances:       the initial decision contains
     erroneous findings of material fact; the initial decision is based on an erroneous
     interpretation of statute or regulation or the erroneous application of the law to
     the facts of the case; the administrative judge’s rulings during either the course of
     the appeal or the initial decision were not consistent with required procedures or
     involved an abuse of discretion, and the resulting error affected the outcome of
     the case; or new and material evidence or legal argument is available that, despite
     the petitioner’s due diligence, was not available when the record closed. Title 5
     of the Code of Federal Regulations, section 1201.115 (5 C.F.R. § 1201.115).
     After fully considering the filings in this appeal, we conclude that the petitioner
     has not established any basis under section 1201.115 for granting the petition for
     review.   Therefore, we DENY the petition for review.          Except as expressly
     MODIFIED to supplement the analysis on the appellant’s allegation that the
     agency failed to accommodate her by denying her request to telework , we
     AFFIRM the initial decision.

                                      BACKGROUND
¶2         From September 20, 1992, until her resignation on January 13, 2015, the
     appellant was employed as a Mechanical Engineer with the Federal Aviation
     Administration. Initial Appeal File (IAF), Tab 8 at 98, 235; Hearing Recording
     (HR) (testimony of the appellant).        In January 2014, a year prior to her
     resignation, the appellant was diagnosed with depression, anxiety, chronic stress,
     and was in a “severe emotional state.” IAF, Tab 17 at 60, 64; HR (testimony of
     the appellant). In March 2014, the appellant requested leave under the Family
     and Medical Leave Act (FMLA). IAF, Tab 17 at 58-62. In her FMLA request,
                                                                                       3

     the appellant’s doctor stated that she could not perform any work during a flare
     up of her condition, which would occur approximately one to three times a month
     and that each flare up would last 1 to 4 days.       Id. at 61.   In June 2014, the
     appellant submitted an updated FMLA request which stated that she would be
     entirely incapacitated from May 30 through July 31, 2014. Id. at 63-66. Then, on
     July 30, 2014, the appellant submitted letters from two different doctors
     confirming that she was unable to return to work at the time.          IAF, Tab 19
     at 20-21.   Additionally, one of the appellant’s doctors recommended that the
     agency provide her with a reasonable accommodation when she could return to
     work, specifically, that she be transferred to a different department under a
     different supervisor and be given full-time telework. Id. at 20. Even though the
     appellant had already used her 12 weeks of FMLA protected leave, the agency
     granted the appellant leave without pay (LWOP) from August 1 until
     September 15, 2014, at which time she returned to the office. 3 Id. at 22, 26; HR
     (testimony of the appellant).
¶3        On October 6, 2014, the appellant’s second-line supervisor denied her
     request for reasonable accommodation, explaining that the agency had no
     obligation to provide her with an accommodation becau se her medical evidence
     indicated she could perform the essential functions of her position under a
     different supervisor.   IAF, Tab 19 at 28-29.     The agency also reviewed the
     appellant’s request for full-time telework under its policy and the applicable
     collective bargaining agreement, and denied the request. Id. at 31; HR (testimony
     of first-line supervisor). It explained that most telework agreements in the office
     were for 1 or 2 days a week because too much time away from the office resulted
     in an unacceptable impact to the organization and to group/team inter action and
     performance. IAF, Tab 19 at 31. The agency also noted that the nature of an
     engineer’s work did not lend itself to teleworking more than 2 days a week. Id.
     3
       The agency apparently also approved the appellant’s participation in the voluntary
     leave transfer program. IAF, Tab 19 at 26.
                                                                                         4

     Finally, the agency explained that the appellant was in the process of re -engaging
     with the office after an extended period of leave, that closer communication with
     her supervisor was needed to ensure that she timely completed her assignments,
     and that the appellant’s attendance since her return had been inconsistent.        Id.
     Accordingly, the agency denied the request for full-time telework. Id.
¶4            On or around December 16, 2014, the appellant provided her second-line
     supervisor with a letter from her doctor, which stated that the agency’s denial of
     accommodations caused the appellant’s further mental deterioration and
     emotional distress, leaving the appellant “with no other option but to remove
     herself from the stressor” and “resign from her employment as soon as possible.”
     Id. at 32-33, 36.      Several days later, on December 22, 2014, the appellant
     presented a letter to her second-line supervisor, stating: “[I]f I do not receive
     reasonable accommodations immediately for my serious medical condition
     (depression and anxiety) please accept this letter as my resignation effective
     January 13, 2015.” 4      Id. at 36.   She explained that she needed her primary
     accommodation of reassignment to a different supervisor, or alternatively,
     full-time telework. Id. In response, the second-line supervisor explained that the
     appellant presented no additional or new information that would support a change
     in the agency’s decision to deny her reasonable accommodation request.             Id.
     at 37.    Accordingly, the agency processed the appellant’s resignation effective
     January 13, 2015. IAF, Tab 8 at 98.
¶5            The appellant filed a timely appeal of her resignation to the Board, alleging
     that it was involuntary due to the agency’s failure to accommodate her disability

     4
       The appellant’s original letter provided January 13, 2014, as the resignation date.
     IAF, Tab 8 at 102. The agency’s administrative officer returned the letter, and the
     appellant corrected the date to January 13, 2015, before the effective date of her
     resignation. IAF, Tab 19 at 36; HR (testimony of the appellant, testimony of the
     administrative officer).
                                                                                           5

     and subjecting her to discrimination and retaliation. 5       IAF, Tab 1 at 6.     The
     administrative judge found that the appellant made a nonfrivolous allegation of
     involuntariness, and granted her a jurisdictional hearing. IAF, Tab 13 at 1-2.
¶6         After holding a hearing, the administrative judge found that the appellant’s
     December 22, 2014 letter constituted her resignation and dismissed the appeal for
     lack of jurisdiction, finding that the appellant failed to establish that her
     resignation was involuntary. IAF, Tab 28, Initial Decision (ID). The appellant
     filed a timely petition for review. Petition for Review (PFR) File, Tab 1. The
     agency responded to the appellant’s petition, and the appellant replied to the
     agency’s submission. PFR File, Tabs 3-4.

                                          ANALYSIS
     The appellant’s December 22, 2014 letter was appropriately interpreted as a
     resignation letter.
¶7         Before the administrative judge, the appellant argued that the December 22,
     2014 letter was not, in fact, a resignation letter, but that it was “merely an attempt
     to be accommodated.”            IAF, Tab 10 at 7.      In the initial decision, the
     administrative judge determined that the letter expressed the appellant’s “definite
     and unequivocal intent to resign” if her accommodations were denied. ID at 18.
     As the agency did not give the appellant her requested accommodations, the
     administrative judge found that the agency was entitle d to rely on the letter to
     effect her resignation.   Id.    On review, the appellant reiterates her argument,
     claiming that her letter was not an “affirmative resignation” but was submitted
     with the intent to “seek help.” PFR File, Tab 1 at 12.
¶8         We disagree with the appellant’s contention that her December 22, 2014
     letter was not a resignation letter. An employee is free to resign at any time, to

     5
       The appellant filed a formal equal employment opportunity complaint on April 11,
     2015, alleging that she was forced to resign. IAF, Tab 1 at 20. The agency accepted
     the complaint for processing and issued a final agency decision on April 6, 2016. IAF,
     Tab 7 at 8. The appellant timely filed her Board appeal within 30 days of her receipt of
     the final agency decision. 5 C.F.R. § 1201.154(b)(1); IAF, Tab 7 at 4-5, 10.
                                                                                           6

      set the effective date of her resignation, and to have her reasons for resigning
      entered   into   her   official   records.   Balagot v.   Department     of   Defense,
      102 M.S.P.R. 96, ¶ 7 (2006); 5 C.F.R. § 715.202(a). An agency is entitled to rely
      on an employee’s expression of a present intent to resign only when that
      expression is unequivocal.        Balagot, 102 M.S.P.R. 96, ¶ 7.      In determining
      whether an employee has effectively resigned, the Board considers the totality of
      the circumstances. Id.
¶9          The Board has held that a conditional resignation may add uncertainty as to
      whether the statement expresses a present or future intent to resign. Hammond v.
      Department of the Navy, 50 M.S.P.R. 174, 181 (1991). However, we do not find
      that the appellant’s language in the December 22, 2014 letter was uncertain. The
      appellant plainly conveyed an ultimatum to the agency:           grant her requested
      accommodations or she would resign effective January 13, 2015. IAF, Tab 19
      at 36. The inclusion of the effective date of the resignation is further evidence
      that the appellant intended to resign should her demands not be met.               See
      McDermott v. Department of Justice, 82 M.S.P.R. 19, ¶ 10 (1999) (finding that
      the appellant’s letter indicated a definite and unequivocal intent to res ign, in part,
      because it included an effective date for her resignation); cf. Hammond,
      50 M.S.P.R. at 181 (finding that uncertainty as to the effective date of a
      conditional resignation may exist if an employee does not specify that the
      effective date for the resignation will be the date upon which the condition is
      fulfilled or some other date).
¶10         Additionally, the events leading up to the appellant’s resignation confirm
      that she intended to resign on January 13, 2015, if she did not receive her
      requested accommodations. As noted, because the appellant initially wrote the
      wrong year for the effective date of her resignation, the administrative officer
      returned the letter to her to correct the effective date of her resignation to
      January 13, 2015, which she did without objection.            HR (testimony of the
      administrative officer, testimony of the appellant); IAF, Tab 19 at 36. Next, the
                                                                                              7

      updated medical documentation provided by the appellant stated that her only
      option was to resign after her accommodations were not granted. IAF, Tab 19
      at 33. Furthermore, the appellant’s first-line supervisor discussed the appellant’s
      pending resignation with her and her union representative the day prior to the
      effective date of her resignation, and there is no evidence in the record that the
      appellant   attempted    to   withdraw    her   resignation    during    this   meeting. 6
      HR (testimony of the appellant, testimony of the first-line supervisor).
¶11         Finally, the appellant’s claim that her resignation was not an “affirmative
      resignation” because she never met with Human Resources is unpersuasive. PFR
      File, Tab 1 at 12. The appellant has not identified any support for the proposition
      that a specific process, such as meeting with an employee of a particular office, is
      a prerequisite for a resignation to be effective. To the contrary, as noted, an
      employee may resign at any time.           Balagot, 102 M.S.P.R. 96, ¶ 7; 5 C.F.R.
      § 715.202(a). A specific or formalized process is not necessary, as illustrated by
      the Board’s holding in Robinson v. U.S. Postal Service, 50 M.S.P.R. 433, 438-39
      (1991), that an oral statement to the employee’s supervisors was sufficient to
      constitute a resignation. 7 In any event, the record shows that, contrary to the
      appellant’s assertions, she did meet with the agency’s administrative officer on

      6
        The appellant’s first-line supervisor held a meeting with the appellant and her union
      representative on January 12, 2015. HR (testimony of the appellant, testimony of the
      first-line supervisor). In that meeting, the first-line supervisor asked the appellant if
      she still intended to resign. HR (testimony of the appellant, testimony of the first -line
      supervisor). According to the first-line supervisor, the appellant confirmed that she
      intended to resign; however, the appellant claims her representative responded that, if
      the appellant did not receive her accommodations, she would be forced to resign.
      HR (testimony of the appellant, testimony of the first -line supervisor). In any event,
      both witnesses testified that resignation was discussed the day prior to the appellant’s
      resignation. HR (testimony of the appellant, testimony of the first -line supervisor).
      7
        Similarly, the Board explained in Sanderson v. Office of Personnel Management,
      72 M.S.P.R. 311, 316 (1996), aff’d, 129 F.3d 134 (Fed. Cir. 1997) (Table), that a
      written resignation is not necessary when an employee’s words and actions express a
      clear intent to resign, further confirming that the Board has not required any formalized
      process for an agency to accept and process an employee’s resignation.
                                                                                           8

      the day of her resignation, and there is no evidence in the record that suggests the
      appellant, during this meeting, or at any other time, expressed a desire to
      withdraw her resignation. 8 HR (testimony of the administrative officer, testimony
      of the appellant, testimony of the union representative).
¶12         In sum, we agree with the administrative judge that the agency acted
      properly in construing the appellant’s December 22, 2014 letter as a resignation
      letter and properly relied on the letter in effectuating the appellant’s resignation
      on January 13, 2015.

      The appellant failed to establish that her resignation was involuntary.
¶13         An employee-initiated action, such as resignation, is presumed to be
      voluntary, and thus outside the Board’s jurisdiction, unless the employee presents
      sufficient evidence to establish that the action was obtained through duress or
      coercion or shows that a reasonable person would have been misled by the
      agency. Searcy v. Department of Commerce, 114 M.S.P.R. 281, ¶ 12 (2010); see
      Staats v. U.S. Postal Service, 99 F.3d 1120, 1123-24 (Fed. Cir. 1996) (stating that
      a decision to resign or retire is presumed to be voluntary and thus out side of the
      Board’s jurisdiction). The touchstone of the voluntariness analysis is whether,
      considering the totality of the circumstances, factors operated on the employee’s
      decision-making process that deprived her of freedom of choice.                Searcy,
      114 M.S.P.R. 281, ¶ 12. Our reviewing court has made clear that “the doctrine of
      coercive involuntariness is a narrow one.” 9 Staats, 99 F.3d at 1124. The fact that

      8
        During the January 13, 2015 meeting, the administrative officer claims that she asked
      the appellant whether she wanted to resign and the appellant confirmed that she did.
      HR (testimony of administrative officer). In their testimony, the appellant and her
      union representative confirmed that they met with the admi nistrative officer on
      January 13, 2015, but only recall discussing her leave balances. HR (testimony of the
      administrative    officer, testimony     of   the    appellant,   testimony    of   the
      union representative).
      9
        Although the employee in Staats claimed that his retirement from the U.S. Postal
      Service was involuntary, the court makes clear that its discussion regarding the
                                                                                               9

      an employee is faced with an unpleasant situation or that her choice is limited to
      two unattractive options does not make the employee’s decision any less
      voluntary. Id. However, intolerable working conditions may render an acti on
      involuntary if the employee demonstrates that the employer or agency engaged in
      a course of action that made working conditions so difficult or unpleasant that a
      reasonable person in the employee’s position would have felt compelled to resign.
      Searcy, 114 M.S.P.R. 281, ¶ 12.
¶14         When, as in this case, an appellant claims that the agency coerced her
      resignation by engaging in acts of discrimination, including harassment and
      failing to reasonably accommodate her disability, and retaliated against her for
      protected activity, PFR File, Tab 1 at 8-12; HR (testimony of the appellant); IAF,
      Tab 1 at 6, the Board will consider those claims only insofar as those allegations
      relate to the issue of voluntariness and not whether they would establish
      discrimination or reprisal as an affirmative defense.             Brown v. U.S. Postal
      Service, 115 M.S.P.R. 609, ¶ 10, aff’d, 469 F. App’x 852 (2011).                  That is,
      evidence of discrimination may be considered only in terms of the standard for
      voluntariness in a particular situation—not whether such evidence meets the test
      for proof of discrimination or reprisal established under Title VII.           Markon v.
      Department of State, 71 M.S.P.R. 574, 578 (1996).                   Thus, evidence of
      discrimination goes to the ultimate question of coercion—whether under all of the
      circumstances working conditions were made so difficult by the agency that a
      reasonable person in the employee’s position would have felt compelled to resign.
      Id. at 577.

      purported involuntariness of the retirement at issue in that case applies to allegations of
      an involuntary resignation as well. Staats, 99 F.3d at 1122-24.
                                                                                              10

             The appellant failed to show that the denial of her reasonable
             accommodation request of assignment to a new supervisor created
             working conditions so intolerable that a reasonable person would
             have felt compelled to resign.
¶15         The appellant asserts that the agency created intolerable working conditions
      and thus coerced her resignation by denying her reasonable accommodation
      requests “to telework . . . and/or be reassigned” to a different supervisor. IAF,
      Tab 19 at 36. However, an agency is not obligated to reassign an employee to a
      different supervisor as a reasonable accommodation. 10 See Alden v. Department
      of Veterans Affairs, EEOC Appeal No. 0120080620, 2011 WL 2515256, *5
      (June 16, 2011) (stating that an employer does not have to provide an employee
      with a new supervisor as a reasonable accommodation). 11 Additionally, while the
      appellant may have found it difficult working with her assigned supervisor, an
      employee is not guaranteed a stress-free working environment.                    Miller v.
      Department of Defense, 85 M.S.P.R. 310, ¶ 32 (2000). Dissatisfaction with work
      assignments, a feeling of being unfairly criticized, or difficult or unpleasant
      10
        We acknowledge that the issue of reassignment to a new supervisor as a reasonable
      accommodation is not presented in this case as an affirmative defense to an adverse
      action, but rather in support of the appellant’s claim of an involuntary r esignation based
      on intolerable working conditions. Nonetheless, it bears noting that the Board generally
      defers to the Equal Employment Opportunity Commission (EEOC) on issues of
      substantive discrimination law, unless EEOC’s decision rests on civil servi ce law for its
      support or is so unreasonable that it amounts to a violation of civil service law.
      Pridgen v. Office of Management and Budget, 2022 MSPB 31, ¶ 40. This case does not
      involve either exception.
      11
         While assignment to a different supervisor is not required, reassignment to a vacant
      position is an accommodation specifically listed in the Americans with Disabilities Act.
      Before considering reassignment as a reasonable accommodation, employers should
      first consider those accommodations that would enable an employee to remain in his/her
      current position. Reassignment is the reasonable accommodation of last resort and i s
      required only after it has been determined that:           (1) there are no effective
      accommodations that will enable the employee to perform the essential functions of
      his/her current position, or (2) all other reasonable accommodations would impose an
      undue hardship. See EEOC Enforcement Guidance on Reasonable Accommodation and
      Undue Hardship Under the Americans with Disabilities Act (Oct. 17, 2002) (citing 29
      C.F.R. pt. 1630 app. § 1630.2(o) (1997); S. Rep. No. 101-116, at 31 (1989); H.R. Rep.
      No. 101-485, pt. 2, at 63 (1990)).
                                                                                     11

      working conditions are generally not so intolerable as to compel a reasonable
      person to resign. Id.
¶16        Moreover, the appellant’s decision to resign was not a rash one.
      She submitted her resignation letter on December 22, 2014, with the effective
      date of January 13, 2015. IAF, Tab 19 at 36. Thus, she had 22 days to reconsider
      and withdraw her resignation, but she did not do so. This opportunity to reflect
      on her resignation cuts against a finding of involuntariness.   See Lamb v. U.S.
      Postal Service, 46 M.S.P.R. 470, 476-77 (1990) (finding that a resignation
      was not coerced when, in part, the appellant had ample opportunity to reflect on
      the consequences of his resignation and to make a decision).

            We modify the initial decision to find that, even if the agency failed
            to accommodate the appellant when it denied her request for
            full-time telework, the appellant ultimately failed to show that the
            agency created working conditions so intolerable that a reasonable
            person would have felt compelled to resign.
¶17        The appellant also argues that the denial of her accommodation request for
      full-time telework created intolerable working conditions that would have
      compelled a reasonable person to resign. IAF, Tab 19 at 36; PFR File, Tab 1
      at 7-8. We are not persuaded by the appellant’s argument. A resignation may be
      an involuntary action within the Board’s jurisdiction if an agency improperly
      denied an employee’s request for a reasonable accommodation of a medical
      condition. See, e.g., Hosozawa v. Department of Veterans Affairs, 113 M.S.P.R.
      110, ¶ 7 (2010).    However, an agency’s failure to accommodate an eligible
      employee is simply a factor to be considered in assessing whether a resignation
      was involuntary. Brown v. U.S. Postal Service, 115 M.S.P.R. 609, ¶ 16, aff’d,
      469 F. App’x 852 (Fed. Cir. 2011).      The Board examines the totality of the
      circumstances by an objective standard to determine voluntariness and does not
      rely on the employee’s purely subjective evaluation.    Coufal v. Department of
      Justice, 98 M.S.P.R. 31, ¶ 22 (2004).
                                                                                             12

¶18         As an initial matter, we find that the agency’s explanation for denying the
      appellant a reasonable accommodation in denying her request for full-time
      telework to be unpersuasive.           As a Mechanical Engineer, the appellant was
      responsible for providing support to mechanical systems in various agency
      facilities. HR (testimony of the appellant). Specifically, the ap pellant created
      blueprint designs to upgrade or replace mechanical systems that would be bid on
      by contractors, and then she assisted in overseeing the completion of these
      projects.   Id.    The appellant was part of a team of engineers, which included
      engineers in other fields, such as structural and electrical engineers.         Id. The
      agency denied her request for telework by explaining that full -time telework was
      not conducive to the position of Mechanical Engineer because “the lack of
      face-to-face      conversation   can    diminish   the   group/team    interaction    and
      organizational performance” and that “many of [the] job tasks are not easily
      quantifiable and contact with other employees and customers is not predictable.”
      IAF, Tab 19 at 31.       As set forth above, the agency also explained that most
      telework agreements in the office were for 1 or 2 days a week because too much
      time away from the office resulted in an unacceptable impact to the organization
      and to group/team interaction and performance. Id.
¶19         The Equal Employment Opportunity Commission (EEOC) has found
      telework to be a well-established reasonable accommodation.                  U.S. Equal
      Employment Opportunity Commission, Work at Home/Telework as a Reasonable
      Accommodation, ¶ 4, http://www.eeoc.gov/facts/telework.html. 12           Moreover, an

      12
         Although EEOC’s guidance does not have the force of law and therefore does not
      warrant deference under Chevron, U.S.A., Inc. v. Natural Resources Defense Council,
      Inc., 467 U.S. 837 (1984), it is nonetheless “entitled to respect” under Skidmore v. Swift
      and Co., 323 U.S. 134 (1944), to the extent that its interpretation of the statute it
      administers has the “power to persuade.” See Christensen v. Harris County, 529 U.S.
      576, 587 (2000) (quoting Skidmore, 323 U.S. 134). We find EEOC’s interpretation of
      the Americans with Disabilities Act persuasive and therefore entitled to Skidmore
      deference. See Solamon v. Department of Commerce, 119 M.S.P.R. 1, ¶ 9 (2012)
      (granting Skidmore deference to OPM advisory opinion).
                                                                                      13

      agency is not permitted to rely upon its own policies for telework in denying an
      accommodation. The agency has not shown that the appellant would have been
      unable to perform the essential duties of her position at home.      The EEOC’s
      guidance states that “[a]n employer should not . . . deny a request to work at
      home as a reasonable accommodation solely because a job involves some contact
      and coordination with other employees.” Id.
¶20         Notwithstanding the agency’s unpersuasive analysis in this regard, the
      appellant has not shown that this rendered her working conditions so intolerable
      that a reasonable person in her position would have felt compelled to resign. 13
      See Vitale v. Department of Veterans Affairs, 107 M.S.P.R. 501, ¶ 26 (2007)
      (finding that, although an agency official may have caused the appellant
      apprehension and exacerbation of his medical ailments, the appellant failed to
      establish that his working conditions were so intolerable that a reasonable person
      in his position would have felt compelled to retire).

            The appellant failed to show that other agency actions created
            working conditions so intolerable that a reasonable person would
            have been compelled to resign.
¶21         The administrative judge correctly found that, although the appellant
      subjectively believed that the agency’s actions were hostile, harassing,
      discriminatory, and retaliatory, there was no objective evidence that the agency’s
      actions rendered the appellant’s working conditions so intolerable that a
      reasonable person in her position would have felt compelled to resign.          ID
      at 19-22.   The appellant complained of various issues that occurred over
      approximately a 2-year period, including being placed on leave restriction, being
      charged absence without leave (AWOL), having her request for LWOP denied,
      being threatened with disciplinary action, being improperly investigated, and

      13
        The appellant argues on review that the agency improperly questioned her medical
      evidence. PFR File, Tab 1 at 7-8. As the sufficiency of the appellant’s medical
      evidence does not impact our findings, we see no need to address whether the agency
      improperly questioned the evidence.
                                                                                           14

      having her first-line supervisor address her in a rude, inconsiderate and
      condescending manner, all of which she claimed constituted harassment. 14
      HR (testimony of the appellant); IAF, Tab 19 at 7-15, 30, 34-35, 38.
¶22         However, as previously stated, an employee is not guaranteed a stress-free
      working environment, and being unfairly criticized, or unpleasant working
      conditions are generally not considered to be so intolerable that they would
      compel a reasonable person to resign. Miller, 85 M.S.P.R. 310, ¶ 32. Thus, we
      agree with the administrative judge that, while the conditions the appellant
      describes were no doubt unpleasant for her, they do not reach the high threshold
      for finding her working conditions intolerable. ID at 21-22.
¶23         Further, as correctly noted by the administrative judge, the appellant had
      several options available to her to fight the contested agency actions, including
      filing an equal employment opportunity (EEO) complaint or a grievance.               ID
      at 20; see Axsom v. Department of Veterans Affairs, 110 M.S.P.R. 605, ¶ 17
      (2009). The appellant was well aware of these options, as she had filed several
      EEO complaints. IAF, Tab 8 at 65, 71. To the extent that the appellant argues
      that she was forced to resign because her numerous other complaints had not
      stopped the alleged mistreatment, this is an unpersuasive position as it does not
      change the fact that the mechanisms for her to dispute agency actions still existed,
      that the appellant was aware of these mechanisms, and that she knew how to use
      these mechanisms. However, instead of choosing one these options, the appellant
      elected to resign.
¶24         Also, as previously explained, the appellant’s decision to resign was not
      rash, as she had 22 days to reconsider and withdraw her resignation, but did not
      do so. This further weighs against finding her decision was involuntary.            See
      Lamb, 46 M.S.P.R. at 476-77.

      14
         While the specific examples listed occurred over a 2 -year period, the appellant also
      claims that her relationship with her first-line supervisor was “not without complaint”
      for the entire 13-year working relationship. IAF, Tab 19 at 30.
                                                                                               15

¶25         Additionally, on review the appellant asserts that the administrative judge
      should have applied the reasonable person standard considering her medical
      conditions, i.e., would a reasonable person with the appellant’s medical
      conditions have felt compelled to resign. 15 PFR File, Tab 1 at 2-3. The appellant
      does not cite any relevant legal authority supporting this interpretation of the
      law. 16 Id. Further, it is well established that the reasonable person test must be
      applied using an objective standard rather than by considering the employee’s
      purely subjective evaluation.        Coufal, 98 M.S.P.R. 31, ¶ 22; see Lawley v.
      Department of the Treasury, 84 M.S.P.R. 253, ¶ 9 (1999); see also Markon,
      71 M.S.P.R. at 578. Accordingly, consistent with Board precedent, we agree with
      the administrative judge that the appellant not shown that her working conditions
      were so intolerable that a reasonable person would be compelled to resig n. ID
      at 21-22.

      15
         We base this interpretation of the appellant’s argument on her reference to criminal
      and tort law, which both contain a doctrine that an individual takes his victim as he
      finds them, also known as the eggshell skull doctrine.                  Figueroa-Torres v.
      Toledo-Davila, 232 F.3d 270, 275-76 (1st Cir. 2000) (analyzing the different circuits’
      application of the eggshell skull doctrine in tort law); Brackett v. Peters, 11 F.3d 78, 81
      (7th Cir. 1993) (finding that “in criminal law, as in tort law, the injurer takes his victim
      as he finds him”). However, to the extent the appellant argues that the administrative
      judge did not recognize or acknowledge her medical conditions, we find this to be an
      incorrect characterization, as the administrative judge comprehensively addressed the
      appellant’s medical conditions in the initial decision. ID at 3-16.
      16
         In support of her argument that the administrative judge erred by applying the
      reasonable person standard, the appellant cites to Portner v. Department of Justice,
      119 M.S.P.R. 365 (2013), overruled on other grounds by Singh v. U.S. Postal Service,
      2022 MSPB 15, which addressed an appellant’s medical condition as a mitigating factor
      in assessing the penalty in an adverse action appeal. PFR File, Tab 1 at 2-3; Portner,
      119 M.S.P.R. 365, ¶¶ 17, 22. The appellant has not explained how that case, dealing
      with the consideration of an employee’s medical condition in determining the
      reasonableness of the penalty for an act of misconduct, has any bearing on the issue of
      the voluntariness of her resignation.
                                                                                         16

             The appellant failed to establish that her resignation was involuntary
             based upon misinformation or deception by the agency.
¶26         A resignation is involuntary if, for example, the agency made misleading
      statements upon which the employee reasonably relied to her detriment.
      Wallendorf v. Department of the Treasury, 102 M.S.P.R. 59, ¶ 6 (2006).             “A
      decision made ‘with blinders on,’ based on misinformation or a lack of
      information, cannot be binding as a matter of fundamental fairness and due
      process.” Covington v. Department of Health and Human Services, 750 F.2d 937,
      943 (Fed. Cir. 1984). The agency need not have been aware that its statements
      were misleading, but may instead have provided them negligently or innocently.
      Id. at 942.
¶27         On review, the appellant claims that the agency provided her with
      misinformation about whether it convened a reasonable accommodation team
      (ReAcT) to review her reasonable accommodation request. 17          PFR File, Tab 1
      at 3-7. Specifically, the appellant asserts that the agency misled her to believe
      that it was reviewing her reasonable accommodation request in accordance with
      its established procedures and, had she known it was not, she “would have made
      different and more informed decisions . . . which would have impacted [the]
      present conditions of this case.” 18   Id. at 6.   In support of her argument, the
      appellant cites to allegedly contradictory testimony from agency witnesses made

      17
         A ReAcT consisted of representatives from the agency’s Civil Rights Office,
      Regional Counsel, the Medical Department, and Labor Relations. HR (testimony of the
      second-line supervisor).
      18
          The appellant did not raise the argument that her resignation was based on
      misinformation below. The Board generally will not consider an argument raised for
      the first time in a petition for review absent a showing that it is based on new and
      material evidence not previously available despite the party’s due diligence. Clay v.
      Department of the Army, 123 M.S.P.R. 245, ¶ 6 (2016). However, we have considered
      the appellant’s arguments on review because it implicates the Board’s jurisdiction, an
      issue that is always before the Board and may be raised by any party or sua sponte by
      the Board at any time during a Board proceeding. Lovoy v. Department of Health and
      Human Services, 94 M.S.P.R. 571, ¶ 30 (2003).
                                                                                            17

      during the processing of her appeal regarding whether a ReAcT was assembled
      and who was involved. Id. at 4-7.
¶28         As an initial matter, the record is not clear as to whether the testimony from
      the agency’s witnesses was in fact contradictory. 19 Nevertheless, in order to show
      that her resignation was involuntary as a result of misrepresentation, the appellant
      has to show that she reasonably relied upon the agency’s misleading statements to
      her detriment.    Wallendorf, 102 M.S.P.R. 59, ¶ 6.          We do not find that the
      appellant met this burden.
¶29         It appears that the agency provided two letters to the appellant specifically
      regarding her reasonable accommodation request, and neither letter mentioned
      that a ReAcT would be convened to review that request.             IAF, Tab 19 at 17,
      24-25.     Furthermore, the agency’s denial of the appellant’s reasonable
      accommodation request does not state that a ReAcT was involved in the
      decision-making process.       Id. at 28-29.    Indeed, contrary to the appellant’s
      assertion, the agency was under no obligation to convene a ReAcT, as the
      agency’s reasonable accommodation policy provides that the first-line supervisor
      is the decision maker for reasonable accommodation requests, and explains that
      he or she “may” consult with the other resources, including human resources,

      19
         The appellant points to allegedly contradictory testimony by agency witnesses as to
      whether a ReAcT was convened once, twice, or at all, to review her request for
      accommodation. PFR File, Tab 1 at 4-7. On review, the appellant cites to numerous
      depositions of witnesses to support a claim that these individuals made contradictory
      statements; however, those deposition transcripts were not introduced into the record
      before the Board. Id. Accordingly, we are unable to assess the accuracy of the
      appellant’s claims, and thus, the appellant has not established that the witnesses
      testified in an inconsistent fashion. In reviewing the hearing testimony, we do not find
      the agency’s statements to be inconsistent. The second-line supervisor testified that she
      convened a ReAcT twice to review the appellant’s request for accommodation.
      HR (testimony of the second-line supervisor). At least one individual confirmed that a
      ReAcT had been convened, and no individual affirmatively denied that the ReAcT was
      convened a second time. HR (testimony of EEO specialist, testimony of labor relations
      specialist); IAF, Tab 25 at 17-18, 21-22. Thus, we do not find the hearing testimony to
      be inconsistent. PFR File, Tab 1 at 4-7.
                                                                                            18

      legal, and medical personnel. IAF, Tab 8 at 209. In fact, the agency’s reasonable
      accommodation policy has no provisions referencing a ReAcT. Id. at 206-17.
¶30         The only document in the record that references ReAcT is an October 15,
      2014 email from the appellant’s second-line supervisor to the appellant regarding
      the denial of her reasonable accommodation request, with the subject line
      “REACT Outcome.” IAF, Tab 19 at 30. However, the record only contains the
      appellant’s response and not the original email from the second -line supervisor.
      Id. Furthermore, although the email is titled REACT Outcome, there is nothing
      in the email itself that indicates that the appellant believed a ReAcT team was
      convened. Id. Indeed, in the email, the appellant places the blame solely on her
      second-line supervisor for denying her reasonable accommodation request. Id.
¶31         Finally, the appellant’s December 22, 2014 resignation letter listed the
      agency’s denial of accommodations as the reason for her resignation, not the
      process by which it came to that decision.            Id. at 36.    Therefore, by the
      appellant’s own admission, she relied on the agency’s denial of her
      accommodations in deciding to resign, not the process by which that decision was
      made. Thus, we find that the record does not show that the agency provided the
      appellant with misleading statements that she reasonably relied to her detriment. 20
¶32         Having carefully considered the record evidence, as set forth above, we find
      that the appellant resigned from her position effective January 13, 2015, and that

      20
         The appellant alleges on review that the agency “constructively suspended” her for
      more than 14 days when it denied her LWOP request and placed her in an AWOL status
      from December 22, 2014, to January 8, 2015. PFR File, Tab 1 at 8-9. At no point
      below did the appellant, who was represented by counsel, allege that she was
      constructively suspended. Because the record on this issue was not developed in this
      appeal, we decline to address it. However, if the appellant believes that she was
      constructively suspended, she may file a Board appeal of that matter consistent with the
      Board’s regulations. See Masdea v. U.S. Postal Service, 90 M.S.P.R. 556, 560 n.*
      (2002) (noting that, while the appellant challenged an arbitration decision of the agency
      removal action, the record reflected that there was also a suspension which may be
      appealable to the Board, and directing the appellant to file a new appeal if he wished to
      pursue an appeal of the suspension).
                                                                                     19

the appellant has not otherwise met her burden of showing that her resignation
was involuntary based on intolerable working conditions or misinformation
provided by the agency.

                         NOTICE OF APPEAL RIGHTS 21
      The initial decision, as supplemented by this Final Order, constitutes the
Board’s final decision in this matter.      5 C.F.R. § 1201.113.     You may obtain
review of this final decision. 5 U.S.C. § 7703(a)(1). By statute, the nature of
your claims determines the time limit for seeking such review and the appropriate
forum with which to file. 5 U.S.C. § 7703(b). Although we offer the following
summary of available appeal rights, the Merit Systems Protection Board does not
provide legal advice on which option is most appropriate for your situation and
the rights described below do not represent a statement of how courts will rule
regarding which cases fall within their jurisdiction. If you wish to seek review of
this final decision, you should immediately review the law applicable to your
claims and carefully follow all filing time limits and requirements. Failu re to file
within the applicable time limit may result in the dismissal of your case by your
chosen forum.
      Please read carefully each of the three main possible choices of review
below to decide which one applies to your particular case. If you have questions
about whether a particular forum is the appropriate one to review your case, you
should contact that forum for more information.

      (1) Judicial review in general. As a general rule, an appellant seeking
judicial review of a final Board order must file a petition for review with the U.S.
Court of Appeals for the Federal Circuit, which must be received by the court

21
  Since the issuance of the initial decision in this matter, the Board may ha ve updated
the notice of review rights included in final decisions. As indicated in the notice, the
Board cannot advise which option is most appropriate in any matter.
                                                                                        20

within 60 calendar days of the date of issuance of this decision.                 5 U.S.C.
§ 7703(b)(1)(A).
      If you submit a petition for review to the U.S. Court of Appeals for the
Federal   Circuit,   you   must   submit    your   petition    to   the   court    at   the
following address:
                              U.S. Court of Appeals
                              for the Federal Circuit
                             717 Madison Place, N.W.
                             Washington, D.C. 20439

      Additional information about the U.S. Court of Appeals for the Federal
Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.
      If you are interested in securing pro bono representation for an appeal to
the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
http://www.mspb.gov/probono for information regarding pro bono representation
for Merit Systems Protection Board appellants before the Federal Circuit. The
Board neither endorses the services provided by any attorney nor warrants that
any attorney will accept representation in a given case.

      (2) Judicial   or    EEOC    review     of   cases      involving   a   claim      of
discrimination. This option applies to you only if you have claimed that you
were affected by an action that is appealable to the Board and that such action
was based, in whole or in part, on unlawful discrimination. If so, you may obtain
judicial review of this decision—including a disposition of your discrimination
claims—by filing a civil action with an appropriate U.S. district court ( not the
U.S. Court of Appeals for the Federal Circuit), within 30 calendar days after you
receive this decision.      5 U.S.C. § 7703(b)(2); see Perry v. Merit Systems
Protection Board, 582 U.S. 420 (2017). If you have a representative in this case,
and your representative receives this decision before you do, then you must file
                                                                                21

with the district court no later than 30 calendar days after your representative
receives this decision. If the action involves a claim of discrimination based on
race, color, religion, sex, national origin, or a disabling condition, you may be
entitled to representation by a court-appointed lawyer and to waiver of any
requirement of prepayment of fees, costs, or other security.        See 42 U.S.C.
§ 2000e-5(f) and 29 U.S.C. § 794a.
      Contact information for U.S. district courts can be found at their respective
websites, which can be accessed through the link below:
      http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.
      Alternatively, you may request review by the Equal Employment
Opportunity Commission (EEOC) of your discrimination claims only, excluding
all other issues. 5 U.S.C. § 7702(b)(1). You must file any such request with the
EEOC’s Office of Federal Operations within 30 calendar days after you receive
this decision. 5 U.S.C. § 7702(b)(1). If you have a representative in this case,
and your representative receives this decision before you do, then you must file
with the EEOC no later than 30 calendar days after your representative receives
this decision.
      If you submit a request for review to the EEOC by regular U.S. mail, the
address of the EEOC is:
                         Office of Federal Operations
                  Equal Employment Opportunity Commission
                               P.O. Box 77960
                          Washington, D.C. 20013

      If you submit a request for review to the EEOC via commercial delivery or
by a method requiring a signature, it must be addressed to:
                         Office of Federal Operations
                  Equal Employment Opportunity Commission
                              131 M Street, N.E.
                                Suite 5SW12G
                          Washington, D.C. 20507
                                                                                     22

      (3) Judicial    review     pursuant    to   the    Whistleblower      Protection
Enhancement Act of 2012. This option applies to you only if you have raised
claims of reprisal for whistleblowing disclosures under 5 U.S.C. § 2302(b)(8) or
other protected activities listed in 5 U.S.C. § 2302(b)(9)(A)(i), (B), (C), or (D).
If so, and your judicial petition for review “raises no challenge to the Board’s
disposition of allegations of a prohibited personnel practice described in
section 2302(b) other than practices described in section 2302(b)(8), or
2302(b)(9)(A)(i), (B), (C), or (D),” then you may file a petition for judicial
review either with the U.S. Court of Appeals for the Federal Cir cuit or any court
of appeals of competent jurisdiction. 22 The court of appeals must receive your
petition for review within 60 days of the date of issuance of this decision.
5 U.S.C. § 7703(b)(1)(B).
      If you submit a petition for judicial review to the U.S. Court of Appeals for
the Federal Circuit, you must submit your petition to the court at the
following address:
                                U.S. Court of Appeals
                                for the Federal Circuit
                               717 Madison Place, N.W.
                               Washington, D.C. 20439

      Additional information about the U.S. Court of Appeals for the Federal
Circuit is available at the court’s website, www.cafc.uscourts.gov. Of particular
relevance is the court’s “Guide for Pro Se Petitioners and Appellants,” which is
contained within the court’s Rules of Practice, and Forms 5, 6, 10, and 11.

22
   The original statutory provision that provided for judicial review of certain
whistleblower claims by any court of appeals of competent jurisdiction expired on
December 27, 2017. The All Circuit Review Act, signed into law by the President on
July 7, 2018, permanently allows appellants to file petitions for judicial review of
MSPB decisions in certain whistleblower reprisal cases with the U.S. Court of Appeals
for the Federal Circuit or any other circuit court of appeals of competent jurisdiction.
The All Circuit Review Act is retroactive to November 26, 2017. Pub. L. No. 115-195,
132 Stat. 1510.
                                                                             23

      If you are interested in securing pro bono representation for an appeal to
the U.S. Court of Appeals for the Federal Circuit, you may visit our website at
http://www.mspb.gov/probono for information regarding pro bono representation
for Merit Systems Protection Board appellants before the Federal Circuit. The
Board neither endorses the services provided by any attorney nor warrants that
any attorney will accept representation in a given case.
      Contact information for the courts of appeals can be found at their
respective websites, which can be accessed through the link below:
      http://www.uscourts.gov/Court_Locator/CourtWebsites.aspx.

FOR THE BOARD:                                    /s/ for
                                          Jennifer Everling
                                          Acting Clerk of the Board
Washington, D.C.