Court Opinion

ID: 2774034
Source: CourtListenerOpinion
Date Created: 2015-01-28 15:06:20.294292+00
Date Added: 2024-06-11T11:27:52.788614
License: Public Domain

IN THE COURT OF APPEALS OF TENNESSEE
                            AT NASHVILLE
                                  July 30, 2014 Session

               VALERIE BRIDGEFORTH v. DALE JONES ET AL.

                  Appeal from the Circuit Court for Davidson County
                     No. 09C740      Thomas W. Brothers, Judge

               No. M2013-01500-COA-R3-CV - Filed January 26, 2015

This is an action by a prospective member of a start-up limited liability company for breach
of contract, unjust enrichment, promissory estoppel, and breach of fiduciary duty and fair
dealing against the company and its managing member. Plaintiff claims to have an
enforceable agreement to acquire a five percent interest in the limited liability company in
consideration for her intangible capital contributions, that being her sweat equity rendered
during the formative phase of the company. Defendants deny all claims and insist that
Plaintiff knew she would have to contribute $30,000 in cash as her capital contribution in
exchange for the agreed upon membership interest in the company. The trial court summarily
dismissed all claims upon the conclusion that Plaintiff could not prove a prima facie case for
any of her claims as she could not show any contract or enforceable promise existed, that she
was compensated as an employee, and that the remaining claims failed as a matter of law. We
affirm the dismissal of the claims of promissory estoppel and breach of fiduciary duty;
however, we have determined that material facts are disputed concerning the existence of a
contract which precludes summary dismissal of the claims for breach of contract and unjust
enrichment. Accordingly, the judgment of the trial court is affirmed in part and reversed in
part.

        Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court
                       Affirmed in Part and Reversed in Part

F RANK G. C LEMENT, J R., P.J., M.S., delivered the opinion of the Court, in which A NDY D.
B ENNETT and W. N EAL M CB RAYER, JJ., joined.

Lorraine Wade, Nashville, Tennessee, for the appellant, Valerie Bridgeforth.

Charles K. Grant and Bradley M. Bakker, Nashville, Tennessee, for the appellees, Dale Jones
and Kingdom Creations, LLC, a Tennessee Limited Liability Company.
                                         OPINION

      Valerie Bridgeforth (“Plaintiff”) is a stylist who has been a cosmetologist in Nashville,
Tennessee, for over 25 years; she has been certified as an educational associate for Paul
Mitchell salons for over thirteen years, and she owns her own salon.

        On or around August 2005, Plaintiff had the first of several meetings with Dale Jones,
Kevin Johnson, and two other individuals for the purpose of creating a new business
organization, Kingdom Creations, LLC (“Kingdom Creations” and “the LLC”), that would
own and operate a cosmetology school in the Nashville area. As Plaintiff states in her
deposition and interrogatories, Dale Jones asked her to be one of the five original members
of the new business due to her experience in the industry, her reputation as an educator, and
her favorable connections with Paul Mitchell’s franchise operations and owners of other
cosmetology schools so that she could help facilitate the acquisition of a Paul Mitchell
Partner School franchise and an existing cosmetology school that was certified. As she
explained it, she was promised a five percent membership interest in the new LLC in
consideration for her intangible capital contribution - “sweat equity” - in facilitating the
acquisition of a Paul Mitchell school franchise and a certified cosmetology school. According
to Plaintiff, although cash capital contributions by the prospective members were discussed,
the meetings also focused on what each prospective member could “bring to the table,” and
what she could bring to the table were her connections within the industry, specifically with
Paul Mitchell franchise operations and owners of other cosmetology schools who were
willing to sell their school to the LLC.

       In support of her argument that she was entitled to acquire a five percent membership
interest in the LLC for her intangible contributions, Plaintiff relies on the unsigned draft of
the Organization by Written Consent of Kingdom Creations, LLC, specifically section 2.3,
which states in pertinent part:

       2.3 Contribution Agreements. Contribution Agreements from the following
       persons, offering to pay tangible or intangible property in exchange for
       Membership Interests of the Company, are hereby deemed adequate and
       accepted:

              Member                       Consideration         Governance Interest
              Dale A. Jones                $390,000                    65%
              Susan Harris                 $120,000                    20%
              Kevin Johnson                $60,000                     10%
              Valerie Bridgeforth          $30,000                     5%

                                              -2-
(Emphasis added).

       Mr. Jones disputes much of Plaintiff’s testimony; he testified that the organizational
meetings from August to December focused on, inter alia, cash investments from each
prospective owner. According to Mr. Jones, the initial capital of the proposed LLC was
determined based upon the estimated cost of establishing the cosmetology school,1 and once
each prospective member determined the percentage of ownership he or she desired or could
afford, a corresponding value was assigned for that percentage of ownership, which became
the “consideration” each prospective member was to contribute to obtain his or her respective
membership interest in the company.

       With respect to Plaintiff’s specific capital contribution, Mr. Jones admits that Plaintiff
was never given anything in writing stating that her capital contribution had to be in cash, or
otherwise tangible, to acquire her anticipated membership interest in the LLC; nevertheless,
he insists that she and the other prospective members were repeatedly told that their capital
contributions had to be in cash. Plaintiff, however, disputes this fact stating that, during a
private meeting she had with Mr. Jones and his wife, Mr. Jones stated to Plaintiff, “You do
not need to worry about any money, simply because of what you are bringing to the table. If
you’re worried about the money part, you can rest your mind at ease. You do not have to
worry about that.” Based upon these statements, Plaintiff contends she began doing the
necessary work to make the school a reality, and that one of her first contributions to the
company was when she introduced Mr. Jones to Winn Claybaugh, a founder of the Paul
Mitchell schools, along with other people instrumental in securing a Paul Mitchell school
franchise. By doing so, she states that this availed Mr. Jones and their new company of her
connections and personal relationship with the Paul Mitchell franchise.2

        In December 2005, four months after Plaintiff first met with Mr. Jones and the other
three prospective members, the Articles of Organization for Kingdom Creations, LLC, were
filed with the Office of the Tennessee Secretary of State. The Articles of Organization stated
that there were five members of the LLC at the time of filing, but the identity of the members
was not provided; the only person identified in the Articles of Organization was Mr. Johnson,
who was identified as the Organizer of Kingdom Creations.

       1
        Mr. Jones stated this projected number was based upon information from “part of the performer”
which provided “some framework of what the total cost would be,” their architect, and attorneys.
       2
         The group also traveled to Florida where they attended Paul Mitchell functions and gained
information about opening a franchise.

                                                 -3-
        Also in December 2005, unsigned drafts of the Organization by Written Consent of
Kingdom Creations and Contribution Agreements were prepared. As stated earlier, Section
2.3 of the Organization by Written Consent provides that “Contribution Agreements from the
following persons, offering to pay tangible or intangible property in exchange for
Membership Interests of the Company, are hereby deemed adequate and accepted[.]”
(Emphasis added). Following this sentence, each prospective member’s name was listed,
including the name of Plaintiff, along with their respective governance percentage and
contribution amount; however, the document did not indicate whether the prospective
members were “offering to pay” the amount with tangible or intangible property. The
document indicated that Plaintiff would obtain a five-percent governance interest for a
contribution amount of $30,000.

       Two months later, in February 2006, Mr. Jones, acting on behalf of Kingdom
Creations, executed a franchise agreement with Paul Mitchell Advanced Education LLC, in
which it was contemplated that Kingdom Creations would soon acquire an existing
cosmetology school. As Mr. Jones explained, it was vastly preferable to purchase an
accredited cosmetology school as it would be more profitable for the LLC.3

       Thereafter, as Plaintiff explains it, once Mr. Jones’s individual efforts in obtaining an
accredited school fell through, he asked her to “bring to the table” an accredited school the
LLC could acquire. Plaintiff then informed Mr. Jones of her longtime friends John and
Juanda Nave who owned Jon Nave University (“JNU”), an accredited cosmetology school
the Naves had operated in Nashville for over forty years. It is undisputed that Mr. Jones
wanted Plaintiff to get the Naves to sell their accredited school to her; thus, beginning in
February 2006, Plaintiff and Mr. Jones entered into discussions with the Naves about
purchasing JNU. Three months later, in May 2006, Kingdom Creations purchased JNU from
the Naves for $35,000, which Plaintiff insists was a “special price” given by the Naves
because of their personal relationship with Plaintiff, and because they thought Plaintiff was
going to be an owner of the school; Mr. Jones disputes this fact stating that the Naves
previously offered to sell JNU for the same price to another potential buyer.

       Soon after the purchase of JNU, Plaintiff began working as an instructor while the
school transitioned to become a Paul Mitchell Partner School franchise. At some point in
June or July, Plaintiff consulted with Mr. Jones about her expenses in taking time away from

        3
          The acquisition of a certified cosmetology school was very significant for a newly created
cosmetology school cannot qualify for federal loans or grants for its students until it has national
accreditation which typically takes two years. Accordingly, the acquisition of an existing accredited school
provided substantially more students with the opportunity to attend school with the assistance of financial
aid and, thus, making the school more profitable from its inception.

                                                    -4-
her salon, while additionally working at the school; they agreed Plaintiff would receive $15
an hour in compensation for her work at the school.

       According to Plaintiff, after she “brought to the table” both the Paul Mitchell school
franchise and JNU, thereby fulfilling her capital contributions, she states that Mr. Jones told
her she needed to contribute $30,000 in cash “as soon as possible” to receive her five percent
membership interest in the LLC. Plaintiff did not identify when this conversation may have
occurred; however, it likely occurred in July 2006. Although Plaintiff insists she had an
agreement with Mr. Jones that she would receive her interest in the LLC in consideration for
her facilitating the acquisition of the Paul Mitchell school franchise and JNU, she did not
want to lose her five percent membership; therefore, she attempted to secure the funds.

        On August 1, 2006, the Operating Agreement of Kingdom Creations, LLC was
executed, which identified each member of the LLC, their respective contributions and
governance interest. The members included Mr. Jones, Mr. Johnson and three others, but not
Plaintiff. Mr. Jones testified that it was in September 2006 when he informed Plaintiff that
she could not become a member of the LLC and that her prospective interest had been
acquired by someone else. Soon thereafter, Plaintiff severed her relationship with Mr. Jones
and the school. Plaintiff further stated that she now believes Mr. Jones never intended to
make her an owner of the LLC; instead, he used her for her connections and ability to get an
accredited school.

       Plaintiff commenced this action in November 2008; Mr. Jones was the only defendant
when the action was first commenced.4 On August 21, 2012, Plaintiff filed an amended
complaint ,which identified Mr. Jones and Kingdom Creations as the defendants (collectively
“Defendants”) and stated claims for (1) breach of contract, (2) quantum meruit, implied
contract, and unjust enrichment, (3) promissory estoppel, and (4) breach of fiduciary duty and
fair dealing. Defendants answered and discovery ensued, which included written discovery
and depositions of Plaintiff and Mr. Jones.

       Defendants filed a motion for summary judgment along with a statement of
undisputed facts and documents in support thereof, including, inter alia, deposition excerpts
of Plaintiff and Mr. Jones. A hearing on the motion for summary judgment was held on May

        4
         Plaintiff filed a Civil Warrant against Mr. Jones in the Metropolitan General Sessions Court for
Davidson County, Tennessee, which was issued on November 19, 2008. The lawsuit was transferred from
the general sessions to the Circuit Court for Davidson County, Tennessee, in March 2009; the Civil Warrant
became the leading process in the current lawsuit. Plaintiff then filed an amended complaint on September
10, 2010, following an agreed order on Mr. Jones’ motion for more definite statement.

                                                   -5-
20, 2013, at which Defendants argued summary judgment was appropriate because Plaintiff
could not prove a prima facie case for any of her claims. Plaintiff insisted that material facts
were disputed and that she had presented a prima facie case, which precluded summary
judgment. At the conclusion of the hearing, the trial judge announced from the bench that he
found “no genuine issues of material fact,” and that he “adopted and incorporated” all of
Defendants’ arguments and summarily dismissed all claims. In the order that followed, the
court simply stated, “For the reasons stated on the record in open court, the Court finds that
Defendants’ motion is well-taken and it should be and hereby is GRANTED and all claims
against Defendants are DISMISSED, with prejudice.”

                                   S TANDARD OF R EVIEW

        This appeal arises from the grant of summary judgment. Summary judgments do not
enjoy a presumption of correctness on appeal. BellSouth Adver. & Publ’g Co. v. Johnson,
100 S.W.3d 202, 205 (Tenn. 2003). Because the resolution of a motion for summary
judgment is a matter of law, we review the trial court’s judgment de novo with no
presumption of correctness. Martin v. Norfolk Southern Ry. Co., 271 S.W.3d 76, 84 (Tenn.
2008) The appellate court makes a fresh determination that the requirements of Tenn. R. Civ.
P. 56 have been satisfied. Hunter v. Brown, 955 S.W.2d 49, 50-51 (Tenn. 1977). As does the
trial court, the appellate court considers the evidence in the light most favorable to the
nonmoving party and resolves all inferences in that party’s favor. Martin, 271 S.W.3d at 84;
Stovall v. Clarke, 113 S.W.3d 715, 721 (Tenn. 2003); Godfrey v. Ruiz, 90 S.W.3d 692, 695
(Tenn. 2002). When reviewing the evidence, the appellate court first determines whether
factual disputes exist. If a factual dispute exists, the court then determines whether the fact
is material to the claim or defense upon which the summary judgment is predicated and
whether the disputed fact creates a genuine issue for trial. Byrd v. Hall, 847 S.W.2d 208, 215
(Tenn. 1993).

        A properly supported motion for summary judgment must show that there are no
genuine issues of material fact and that the moving party is entitled to judgment as a matter
of law. See Tenn. R. Civ. P. 56.04; see also Staples v. CBL & Assocs., Inc., 15 S.W.3d 83,
88 (Tenn. 2000); McCarley v. W. Quality Food Serv., 960 S.W.2d 585, 588 (Tenn. 1998).
If the moving party makes a properly supported motion, then the nonmoving party is required
to establish the existence of the essential elements of the claim. McCarley, 960 S.W.2d at
588; Byrd, 847 S.W.2d at 215. If, however, the moving party does not properly support the
motion, then the nonmoving party’s burden to produce either supporting affidavits or
discovery is relieved and the motion must fail. McCarley, 960 S.W.2d at 588; Martin, 271
S.W.3d at 83.

                                              -6-
       To make this showing and shift the burden of production, a moving party may
affirmatively negate an essential element of the nonmoving party’s claim, or show that the
nonmoving party cannot prove an essential element of the claim at trial. Martin, 271 S.W.3d
at 83; Hannan v. Alltel Publ’g Co., 270 S.W.3d 1, 5 (Tenn. 2008); Byrd, 847 S.W.2d at 215
n.5. Whichever approach the moving party takes, both require more than assertions of the
nonmoving party’s lack of evidence. Martin, 271 S.W.3d at 83-84. In addition, the moving
party must present evidence that more than “raises doubts” about the ability of the
nonmoving party to prove its claim at trial. Id. at 84. The moving party must produce
evidence or refer to previously submitted evidence. Id.; accord Hannan, 270 S.W.3d at 5.
Thus, to negate an essential element of a claim, a moving party must refer to evidence that
tends to disprove an essential element of the claim made by the nonmoving party. Martin,
271 S.W.3d at 84.

                                          A NALYSIS

         I. T HE T RIAL C OURT’S R ESPONSIBILITIES UNDER T ENN. R. C IV. P. 56.04

        In a decision rendered by our Supreme Court after the trial court made its summary
judgment ruling in this case, that being Smith v. UHS of Lakeside, Inc., 439 S.W.3d 303
(Tenn. 2014), the Court made clear that Tenn. R. Civ. P. 56.04, which expressly provides that
the trial court shall “state the legal grounds upon which the court denies or grants the motion
which shall be included in the order reflecting the court’s ruling,” is mandatory. Id. at 314.
The Court also made clear the requirement that trial judges state the legal grounds upon
which a summary judgment ruling is based is not a matter of form over substance. To the
contrary, it is to assist the appellate courts to glean from the record the basis for the trial
court’s decision. Id. It is also to assure that the decision is the product of the trial court’s
independent judgment. Id. As the Court explained in Smith:

       Despite . . . Tenn. R. Civ. P. 56.04 making the statement of grounds
       mandatory, the Court of Appeals has been reticent to vacate summary
       judgment orders that plainly do not comply with Tenn. R. Civ. P. 56.04 and to
       remand them to the trial court for further consideration. The court continues
       to conduct archeological digs and to review summary judgment orders when
       the basis for the trial court’s decision can be readily gleaned from the record
       and to remand the case only when their practiced eyes cannot discern the
       grounds for the trial courts decision.

       We readily agree that judicial economy supports the Court of Appeals’
       approach to the enforcement of Tenn. R. Civ. P. 56.04 in proper circumstances
       when the absence of stated grounds in the trial court’s order does not

                                              -7-
       significantly hamper the review of the trial court’s decision. However, in the
       future, the resolution of issues relating to a trial court’s compliance or lack of
       compliance with Tenn. R. Civ. P. 56.04 should also take into consideration the
       fundamental importance of assuring that a trial court’s decision either to
       grant or deny a summary judgment is adequately explained and is the product
       of the trial court’s independent judgment.

Id. (emphasis added). The Court went on to explain:

       [F]or the reasons we have already discussed, we conclude that Tenn. R. Civ.
       P. 56.04 requires the trial court, upon granting or denying a motion for
       summary judgment, to state the grounds for its decision before it invites or
       requests the prevailing party to draft a proposed order. [footnote in original]
       Not only will this requirement assure that the decision is the trial court’s, it
       will also (1) assure the parties that the trial court independently considered
       their arguments, (2) enable the reviewing courts to ascertain the basis for the
       trial court’s decision, and (3) promote independent, logical decision-making.

Id. at 316-17 (citing DiLeo v. Ernst & Young, 901 F.2d 624, 626 (7th Cir. 1990); State v.
King, 432 S.W.3d 316, 322 (Tenn. 2014)). The footnote in the above quote reads:

       A trial court may comply with this requirement in a number of ways. First, the
       trial court may state the grounds for its decision at the same time it announces
       its decision on the record. Second, the trial court may announce its decision
       and inform counsel that it will provide the grounds in a subsequently filed
       memorandum or memorandum opinion. Third, after announcing its decision,
       the trial court may notify the parties of the grounds for its decision by letter,
       as long as the letter has been provided to all parties and has been made part of
       the record.

Id. at 316 n.28.

       In addition to the mandate in Smith, if the non-moving party timely files a properly
supported response in opposition to the motion along with a statement of disputed facts with
specific citations to the record as Tenn. R. Civ. P. 56.03 requires to support the assertion that
material facts are disputed which preclude summary judgment, the court must determine
whether factual disputes exist. See Byrd, 847 S.W.2d at 214-15. Further, if the court
determines that factual disputes exist, the court must then determine whether the facts are
material to the claim or defense upon which the summary judgment is predicated and whether
the disputed fact creates a genuine issue for trial. Id. at 215. Admittedly, the trial court’s

                                               -8-
responsibilities under Tenn. R. Civ. P. 56.04 can be distinguished from those under Tenn. R.
Civ. P. 52.01, regarding actions tried upon the facts without a jury, for “the statement of
grounds” required by Tenn. R. Civ. P. 56.04 need not be as elaborate as “findings of fact and
conclusions of law” required by Tenn. R. Civ. P. 52.01. Smith, 439 S.W.3d at 313 n.17.
Nevertheless, this distinction does not relieve the trial court of its responsibilities to
determine whether factual disputes exist when the non-moving party so contends, and, if so,
whether the facts are material to the claim or defense upon which the summary judgment is
predicated, and whether the disputed fact creates a genuine issue for trial. See Byrd, 847
S.W.2d at 215.

       The trial court’s ruling from the bench in the case at bar, which was rendered prior to
Smith, reads as follows:

       All right, thank you both for good briefs on this. I’m well familiar with this
       case. I have examined it and I, respectfully, do find there are no genuine issues
       of material fact and the Defendant is entitled to a judgment as a matter of law.
       I adopt and incorporate all of the arguments espoused by the Defendant in this
       particular motion. I am persuaded on each of your arguments. I agree with
       them.

       And I note that flowing through it is a common thread that most of the
       problems experienced by [Plaintiff] in this matter are premised on her
       unfortunate inability to procure the necessary funds for participation in this
       venture. But on all the claims, I find that you’re entitled to a judgment as a
       matter of law and the case be dismissed. Costs will be taxed to the Plaintiff.

       Prepare the Order, [counsel for Defendants] . . . .

The final order granting summary judgment was also brief, it reads in pertinent part:

       For the reasons stated on the record in open court, the Court finds that
       Defendants’ motion is well-taken and it should be and hereby is GRANTED
       and all claims against Defendants are DISMISSED, with prejudice.

       Having reviewed the transcript of the hearing, and specifically the trial court’s ruling
from the bench, we are hesitant to conclude that the trial court’s statements, “I adopt and
incorporate all of the arguments espoused by the Defendant[s] in this particular motion,” “I
am persuaded on each of your arguments,” and “I agree with them,” constitute an adequate
explanation of the legal grounds for its decision to grant summary judgment as required by
Tenn. R. Civ. P. 56.04. Nevertheless, what is more significant to this appeal is that Plaintiff

                                              -9-
timely filed a response in opposition to the motion that was properly supported by a statement
of disputed facts with specific citations to the record, as Tenn. R. Civ. P. 56.03 requires, to
support her claim that material facts were indeed disputed which precluded summary
judgment, yet the trial court made no reference to any fact Plaintiff insisted was both disputed
and material. We find this significant for, as noted earlier, when reviewing the evidence at
the summary judgment stage, the court must first determine whether factual disputes exist,
and if a factual dispute exists, the court must then determine whether the fact is material to
the claim or defense upon which the summary judgment is predicated and whether the
disputed fact creates a genuine issue for trial. See Byrd, 847 S.W.2d at 214-15.

        Because Plaintiff filed a response along with a properly supported statement of
disputed facts with citations to the record to assert that material facts were in dispute, it was
incumbent on the trial court to determine whether the facts identified by Plaintiff were
material to the claims or defenses upon which the summary judgment was predicated and,
if so, whether any of the disputed facts created a genuine issue for trial. See id. The trial court
made no findings regarding Plaintiff’s assertion that material facts were disputed other than
to state from the bench: “I’m well familiar with this case. I have examined it and I,
respectfully, do find there are no genuine issues of material fact and the Defendant is entitled
to a judgment as a matter of law.” We, however, have determined that Plaintiff identified
facts that are indeed disputed; therefore, it is incumbent upon us to determine whether these
disputed facts are material to any claim or defense upon which the grant of summary
judgment was predicated and “whether the disputed fact creates a genuine issue for trial.” Id.
at 214.

                                       A. Disputed Facts

        At the hearing, Defendants represented to the trial court that Mr. Jones did not make
the statements Plaintiff relied upon to form, in part, the alleged oral agreement; instead,
Defendants represented to the trial court that the wife of Mr. Jones, who is not a party, made
the statements, not Mr. Jones. Based on these “facts,” Defendants insisted that the promises
Plaintiff relied on were made by a non-party (the wife of Mr. Jones) and, therefore, the
statements were inadmissible hearsay. However, contrary to Defendants’ representations to
the trial court, Plaintiff testified that it was the defendant, Mr. Jones, who made the
statements she relied upon, which formed, in part, the basis of her understanding that her
sweat equity would constitute the requisite capital contribution for her to acquire the agreed
upon five percent membership interest. Moreover, during the hearing Plaintiff advised the
court of evidence in the record showing that it was Mr. Jones who made the statements, not
his wife. In spite of this apparent dispute of fact, the trial court made no finding other than
to state “there are no genuine issues of material fact”; therefore, the court’s ruling was based,
at least in part, on an erroneous understanding of a material fact that is disputed.

                                               -10-
        Because the trial court’s ruling is silent as to who made these representations to
Plaintiff and whether it is inadmissible hearsay, combined with the fact that the court
“adopted[ed] and incorporate[ed]” all of Defendants’ arguments, it appears the trial court
accepted Defendants’ erroneous representation that the statements were inadmissible hearsay.
As a consequence of this misapprehension of a material fact and its admissibility, the court
excluded from consideration evidence upon which Plaintiff relies to establish not only that
this material fact is disputed, but, additionally, that she can prove at trial the specific terms
of the agreement by which she is entitled to a five percent membership interest in the LLC
and that she reasonably relied upon Mr. Jones’s promises to her detriment.

       Next, Defendants contend the core of this lawsuit is that Plaintiff was required at all
times to bring money to the table to obtain a five percent ownership interest in Kingdom
Creations, and she was unable to do so; thus, as Defendants suggest, because “no material
dispute exists on this key issue,” Plaintiff’s claim for breach of contract fails. At the hearing,
Defendants represented that the following facts were “undisputed”:

        It started out with six people5 . . . [a]nd those early discussions were clear in
        terms of what people could bring to the table as far as monetary contributions
        to this undertaking. At some point the debt lines were set. The record is clear.
        These facts are not in dispute.

(Emphasis added). However, the record reveals these facts are disputed by Plaintiff;
specifically, the dispute arises as to whether or not Plaintiff’s contribution was to be
intangible, per the claimed oral promises by Mr. Jones, or a tangible amount of $30,000,
cash, as alleged by Defendants. Plaintiff’s response to Defendants’ statement of undisputed
material facts provides the following:

        14. In order to receive her membership interest in Kingdom Creations, LLC,
        Plaintiff was expected to contribute $30,000. (Bridgeforth Dep. at 64:1 - 65:6;
        128:11 - 129:16; 134:5-16; 161:20 - 162:19).

                RESPONSE: Denied. Valerie Bridgeforth was told that she did
                not have to contribute capital [Footnote: For purposes of this
                motion, the word “capital” will have the same meaning as
                money since the Defendants contend that the only “capital” Ms.
                Bridgeforth was supposed to have is cash tender.] to be a part of
                the Paul Mitchell School because of her relationship with Paul

        5
        Although “six people” were in attendance at the first meeting, including Plaintiff, only five of them
were contemplated to become members of the LLC; the sixth person was Mr. Jones’ wife.

                                                    -11-
              Mitchell and the Naves. (Valerie Bridgeforth Dep. p. 61 ¶¶15-
              21, P.66 ¶¶1-21.) The Organization by Written Consent
              Agreement section 2.3 allowed the members to pay their
              contribution by tangible or intangible property. Ex. 8. . . .

This fact is again put at issue in Defendants’ response to Plaintiff’s statement of undisputed
material facts, which states:

       8) Ms. Bridgeforth was told that she did not have to contribute cash money to
       be a part of Kingdom Creations because of her relationship with Paul Mitchell
       and JNU. Valerie Bridgeforth Dep. p. 61 ¶¶15-21, p. 66 ¶¶1-12.

              RESPONSE: Disputed. Plaintiff knew she had to contribute
              money to receive an ownership interest, (Bridgeforth Depo. at
              64:1 - 65:15; Dale Jones Depo. at 39:23 - 40:15), but this fact is
              not material for purposes of summary judgment.

Additionally, Plaintiff responded to the third paragraph of Defendants statement of
undisputed facts as follows:

       3) Sometime in 2005, Plaintiff, Dale Jones, . . . began discussing the possibility
       of investing in a school of cosmetology in or around Nashville, Tennessee.
       (Bridgeforth Dep. at 38:19-39:21).

              RESPONSE: Admitted that they began meeting but deny that
              the meetings were about investing. The meetings were about
              what would be the things that had to be done to get a Paul
              Mitchell school. Investing was not the focus. [Plaintiff] Dep. P.
              39 ¶¶19-25; p. 40 ¶¶1-10.

Moreover, Mr. Jones’ deposition reads as follows:

       Q. So between August 2005 until January 2006, did you meet with Valerie
       again?
       [Mr. Jones] Yes. We had several meetings. We went to talk about several
       things about how we’re going to go about it, again, just doing the general leg
       work about starting a business. It doesn’t just start up by itself.

       ***

                                             -12-
        Q. So you all would meet and every time you met, the only thing you talked
        about was how much this was going to cost?
        [Mr. Jones] That and also we talked about, you know, what the company is
        going to look like in terms of the structure of the school.
        Q. When you say what its going to look like -- because when you all were
        meeting, you all did plan on it being a Paul Mitchell school?
        [Mr. Jones] Sure.

       Both Plaintiff and Defendants submitted deposition testimony of the parties as
evidence to support their respective responses to the statement of undisputed facts. 6
Admittedly, certain sections of Plaintiff’s deposition testimony cited by Defendants presents
confusion as to her contribution; however, summary judgment requires us to review the
evidence in a light most favorable to the non-moving party, which in this case is Plaintiff,
and allow all reasonable inferences in her favor. Martin, 271 S.W.3d at 84. Accordingly,
when Plaintiff’s deposition is read in context with the testimony cited by Plaintiff to create
a dispute of fact as to whether her contribution was to be tangible or intangible in the form
of her sweat equity, we find the following statements prevalent:

        Q. And what was going to be your financial contribution to that $1.5 million?
        [Plaintiff]. My sweat equity, because of my relationships with the people
        affiliated with the program.
        Q. And that was it, your sweat equity?
        [Plaintiff]. The sweat equity.
        Q. Because of your relationships --
        [Plaintiff]. And my affiliation with the Jon Nave School as well, because it
        was a fully accredited school.

        ***
        Q. Okay. But in any event, isn’t it true that you were expected to make a
        monetary contribution?
        [Plaintiff]. No.
        Q. It was never -- that was never the case?

        ***
        Q. It was never the case that you were to make a monetary contribution?
        [Plaintiff]. No.

        6
         The record includes the relevant portions of the depositions of each party, which were provided in
support of each party’s statement of undisputed facts or response thereto in order to establish that a fact is
disputed.

                                                    -13-
       Q. That was never the intention?
       [Plaintiff]. No.

        Moreover, Plaintiff insists she created a genuine dispute of fact that the parties
mutually assented to the contract pursuant to which she would acquire a five percent
membership interest in the LLC in consideration for her sweat equity as her intangible capital
contribution. She relies on specifically identified portions of her deposition testimony and
specifically identified statements of fact to establish, or at least create a dispute of fact, that
Mr. Jones told her that her $30,000 contribution to capital would be her efforts - her sweat
equity - in assisting the LLC to acquire a Paul Mitchell school franchise and an existing
cosmetology school that was accredited. In making this argument, not only does Plaintiff rely
on the deposition testimony and statements of disputed and undisputed facts she specified
in her response to the motion for summary judgment, she also relies on the unsigned draft of
the Organization by Written Consent of Kingdom Creations, LLC, specifically section 2.3.
This section states in pertinent part:

       2.3 Contribution Agreements. Contribution Agreements from the following
       persons, offering to pay tangible or intangible property in exchange for
       Membership Interests of the Company, are hereby deemed adequate and
       accepted:

               Member                        Consideration          Governance Interest
               Dale A. Jones                 $390,000                     65%
               Susan Harris                  $120,000                     20%
               Kevin Johnson                 $60,000                      10%
               Valerie Bridgeforth           $30,000                      5%

(Emphasis added).

       Plaintiff relies upon this document to establish that her contributions to the LLC could
be paid through “tangible or intangible property,” thereby directly contradicting Mr. Jones’
allegation that all members had to pay tangible contributions in the form of cash to receive
their membership interest. Plaintiff also relies on the terms of the contribution agreement to
establish, or create a dispute of fact, that the parties specifically agreed that she could receive
a five percent membership interest in the LLC in consideration for her “intangible”
contribution, that being the intangible services she rendered - her “sweat equity” - during the

                                               -14-
start-up of the company, which they agreed would be valued at $30,000. Conversely,
Defendants contend that the documents prove Plaintiff, like the other members, was required
at all times to financially contribute to obtain her five percent interest.7

        Having determined that the above facts are indeed disputed, we shall now determine
whether they are material to the claims or defenses upon which summary judgment was
predicated and, if so, whether any of the disputed facts created a genuine issue for trial for
any claim or defense. See Byrd, 847 S.W.2d 208, 215 (stating, because summary judgment
is intended to avoid unnecessary trials, “the test for a ‘genuine issue’ is whether a reasonable
jury could legitimately resolve that fact in favor of one side or the other. . . . If the answer is
yes, summary judgment is inappropriate; if the answer is no, summary judgment is proper
because a trial would be pointless as there would be nothing for the jury to do and the judge
need only apply the law to resolve the case.”).

                                       II. B REACH OF C ONTRACT

       A claim for breach of contract requires: “(1) the existence of an enforceable contract,
(2) nonperformance amounting to a breach of the contract, and (3) damages caused by the
breach of the contract.” ARC LifeMed, Inc. v. AMC-Tennessee, Inc., 183 S.W.3d 1, 26 (Tenn.
Ct. App. 2005) (citations omitted).

       A contract can be expressed, implied, written, or oral. Peoples Bank of Elk Valley v.
ConAgra Poultry Co., 832 S.W.2d 550, 553 (Tenn. Ct. App. 1991) (quoting Jamestowne on
Signal, Inc. v. First Fed. Sav. & Loan Ass’n, 807 S.W.2d 559, 564 (Tenn. Ct. App. 1990)).
“While oral contracts are enforceable, persons seeking to enforce them must demonstrate (1)
that the parties mutually assented to the terms of the contract and (2) that these terms are
sufficiently definite to be enforceable.” Burton v. Warren Farmers Co-op., 129 S.W.3d 513,
521 (Tenn. Ct. App. 2002) (citing Davidson v. Holtzman, 47 S.W.3d 445, 453 (Tenn. Ct.
App. 2000); Castelli v. Lien, 910 S.W.2d 420, 426-27 (Tenn. Ct. App. 1995). The
contemplated mutual assent need not be manifested in writing; it may be manifested, in
whole or in part, by the parties’ spoken words or by their actions or inactions. Id. However,
the contemplated mutual assent “should not . . . be inferred from the unilateral acts of one
party or by an ambiguous course of dealing between the parties from which different
inferences regarding the terms of the contract may be drawn” and it “may not rest solely on
the uncommunicated intentions or states of mind of the contracting parties.” Id.

        7
          Adding to the conflicting testimony of the parties, the deposition testimony of Mr. Jones alleges
Plaintiff had an initial deadline to pay $120,000 in January 2006, which is in direct conflict with the $30,000
he alleges she was to pay in December 2005 in accordance with the draft document.

                                                     -15-
       “Indefiniteness as to any essential element of an agreement may prevent the creation
of an enforceable contract.” Peoples Bank of Elk Valley, 832 S.W.2d at 553 (citing
Jamestowne, 807 S.W.2d at 564. Therefore, a contract must be sufficiently explicit so a court
can perceive the respective obligations of the parties. Doe v. HCA Health Servs. of
Tennessee, Inc., 46 S.W.3d 191, 196 (Tenn. 2001). “The terms of a contract are reasonably
certain if they provide a basis for determining the existence of a breach and for giving an
appropriate remedy.” Jamestowne, 807 S.W.2d at 564 (quoting Restatement (Second) of
Contracts § 33(2) (1981)). Moreover, the “[d]estruction of contracts because of uncertainty
has never been favored by the law, and with the passage of time, such disfavor has only
intensified. Gurley v. King, 183 S.W.3d 30, 34 (Tenn. Ct. App. 2005).

       “Part performance under an agreement may remove uncertainty and establish that a
contract enforceable as a bargain has been formed.” Id. at 41 (quoting Restatement (Second)
of Contracts § 34(2) (1979)). “Likewise, even if uncertainty remains, where one party has
acted in reliance on an indefinite agreement the courts will act to protect that reliance
whether through a contractual or non-contractual remedy.” Id. at 42; Restatement, supra §
34(3).

       The foregoing understood, we shall first consider whether Defendants have shown,
based on pleadings, depositions, and statements of disputed and undisputed facts, that there
is no genuine issue as to any material fact concerning Plaintiff’s claim that an enforceable
contract existed by which Plaintiff was entitled to acquire a five percent membership interest
in the LLC in consideration for her intangible capital contribution, her sweat equity.

                                   A. Enforceable Contract

        Defendants’ insist the trial court correctly dismissed Plaintiff’s breach of contract
claim because no enforceable contract existed for Plaintiff to acquire a membership interest
in the LLC; stated another way, they insist the terms of the contract alleged by Plaintiff were
not sufficiently explicit to establish an enforceable contract. As Defendants put it, Plaintiff’s
claim is based on an unenforceable “Agreement to Agree.”

        Plaintiff acknowledges that the parties never executed a written agreement; however,
she contends she identified explicit details of the parties respective contractual obligations
for it to be enforceable, and that she acted in reliance on the existence of a contract.
Alternatively, Plaintiff insists she created a genuine dispute of fact as to the existence of an
enforceable agreement; specifically, that the parties mutually assented to the contract
pursuant to which she would acquire a five percent membership interest in the LLC in
consideration for her intangible capital contribution, and that she fully performed the
obligations for which she is entitled to the agreed upon five percent membership interest. In

                                              -16-
making this argument Plaintiff relies, not only on her testimony and that of Mr. Jones, but
also the written terms of the unsigned draft of the Organization by Written Consent of
Kingdom Creations, LLC, specifically section 2.3.

                i. The Respective Obligations of an Oral Contract Must be
                          Sufficiently Explicit to be Enforceable

        It is undisputed that Plaintiff was one of the initial five prospective members of the
LLC and that she participated in weekly organizational meetings from August to December
2005. It is also undisputed that Plaintiff was afforded the opportunity to acquire a five
percent membership interest in the LLC as evidence by, inter alia, the specific provisions set
forth in section 2.3 of the Organization by Written Consent of Kingdom Creations, LLC,
which reads:

              Member                        Consideration         Governance Interest
              Dale A. Jones                 $390,000                    65%
              Susan Harris                  $120,000                    20%
              Kevin Johnson                 $60,000                     10%
              Valerie Bridgeforth           $30,000                     5%.

It is, however, disputed whether Dale Jones, who was to acquire the majority interest as noted
above, orally promised Plaintiff she did not have to contribute $30,000 cash as her capital
contribution and, instead of cash, she would utilize her cosmetology experience, connections
with the franchising entity for Paul Mitchell schools, and her relationship with the Naves, the
owners of an accredited cosmetology school, on behalf of the LLC. More specifically,
Plaintiff testified that Mr. Jones told her “You do not need to worry about any money, simply
because of what you are bringing to the table. . . . If you’re worried about the money part, you
can rest your mind at ease. You do not have to worry about that.” This fact is, however,
disputed because Mr. Jones denies making such a statement.

       The documentary evidence, which Plaintiff contends is sufficiently explicit to identify
the respective obligations of the parties as it pertains to the agreement by which she would
acquire a definite membership interest, that being a five percent membership interest in the
LLC, in consideration for her intangible capital contributions, is in section 2.3 of the
Organization by Written Consent of Kingdom Creations, LLC. Plaintiff insists this document
provides specific terms of the parties’ respective obligations. For example, the Contribution
Agreements specifically identifies who is to become a member, their respective membership
interest, and the “consideration” to be provided in exchange for their respective membership
interests for it states in pertinent part that “the following persons,” have offered “to pay . .
. intangible property in exchange for Membership Interests of the Company,” and

                                              -17-
immediately below this section, Plaintiff’s name is specifically stated in writing as acquiring
a five percent interest in “consideration” of “$30,000.”

       Plaintiff also relies on the fact that the Contribution Agreement does not specify that
her $30,000 “consideration” must be in cash; to the contrary, the writing specifically states
that her contribution may be in the form of “intangible property.”8 She also relies on the fact
the document lists four members whose aggregate membership interests total 100%. Thus,
the document fully supports her testimony that their agreement was “sufficiently explicit” in
that she was entitled to acquire a specific membership interest in the LLC, that being a “5%”
membership interest in consideration for her intangible contributions.

       Plaintiff additionally testified that she relied on the agreement by rendering the
services expected of her, her sweat equity,9 to facilitate the acquisition of the Paul Mitchell
school franchise and an accredited cosmetology school, both of which were accomplished.
She also testified that she relied on the agreement by taking time away from her salon, to her
detriment, to promote the LLC to facilitate the acquisition of the Paul Mitchell school
franchise and the Naves’ accredited cosmetology school. Plaintiff further testified that it was
not until after she successfully fully performed her part of the agreement that Mr. Jones
attempted to change the agreement by demanding, for the first time, a tangible cash
contribution of $30,000 for Plaintiff to acquire her five percent interest.

        8
          The Organization by Written Consent of Kingdom Creations, LLC does not provide the meaning
of “intangible property” in the context of the alleged agreement, and we are mindful that the term intangible
property can have many varying meanings depending on the intent of the parties or the context of its use. For
example: “Intangible property” is defined liberally as “property that lacks a physical existence.” See Black’s
Law Dictionary (9th ed. 2009), which provides “stock options and business goodwill” as examples. Courts
also refer to intangible property in many contexts. In State ex rel. Elvis Presley Intern. Memorial Foundation
v. Crowell, 733 S.W.2d 89, 97-98 (Tenn. Ct. App. 1987), the court recognized for the first time in Tennessee
that a celebrity’s right of publicity was intangible property. In B & L Corp. v. Thomas and Thorngren, Inc.,
162 S.W.3d 189, 195 (Tenn. Ct. App. 2004), the court recognized business good will as intangible property.
In Omnicon, Inc. v. King, 688 S.W.2d 818, 819-20 (Tenn. 1985), a partner’s interest in a partnership was
treated as an intangible property interest. In Dowling v. U.S.; 473 U.S. 207, 230, the court recognized that
“[t]he copyright owner . . . holds no ordinary chattel,” to the contrary, the interest of the owner of a copyright
was recognized as intangible property. In Amini v. CTI, Inc., 185 S.W.3d 415, 420 (Tenn. Ct. App. 2005),
stock options were recognized as intangible property rights. In Servpro Industries, Inc. v. Pizzillo, 2001 WL
120731, 5 (Tenn. Ct. App. 2001), the purchase of “a franchise” was recognized as the purchase of intangible
property in contrast to contemporaneous purchase of “equipment” to be used in the franchised business,
which was recognized to be tangible property.
        9
         The term “sweat equity”is defined as “financial equity created in property by the owner’s labor in
improving the property.” Black’s Law Dictionary (9th ed. 2009). The example provided reads: “The lender
required the homeowner to put 300 hours of sweat equity into the property.” Id.

                                                      -18-
        Based upon the above facts, some of which are admittedly disputed, which Plaintiff
insists are material to the claims or defenses upon which summary judgment was erroneously
predicated, there exist genuine issues for trial for her claims. See Byrd, 847 S.W.2d 208, 215.

        Although Defendants maintain their insistence that no material facts are disputed and
that they are entitled to judgment as a matter of law based on the undisputed facts, should the
court conclude that material facts are disputed, Defendants still insist they are entitled to
summary judgment because the terms of the alleged oral agreement are not sufficiently
explicit and, therefore, Plaintiff can only establish an agreement to agree, which is
unenforceable. In making this assertion, Defendants principally rely on Seramur v. Life Care
Centers of America, Inc., No. E2008-01364-COA-R3-CV, 2009 WL 890885 (Tenn. Ct. App.
April 2, 2009).

       The plaintiff in Seramur was a former employee who brought suit to enforce an
employment contract pursuant to which he was entitled to acquire an equity interest in an
unidentified facility owned by his employer. Id. at *1. The employer insisted that no
enforceable agreement existed by which the plaintiff was entitled to acquire any equity
interest in one of their businesses and filed a motion for summary judgment on that basis.
The trial court granted the motion finding that “the agreement entered into between plaintiff
and defendant to choose a facility by mutual consent was so indefinite and vague as to be
unenforceable.” Id. at *3. The relevant facts of Seramur are as follows:

       [T]he undisputed material facts before the Trial Court were that as a part of
       plaintiffs agreement to work for Life Care, he was to receive a one-fourth
       ownership interest in an undetermined Life Care facility. The selection of that
       facility would be determined at a later date by mutual agreement of the
       parties, but he would not be required to contribute capital to acquire that
       ownership interest, and that he was guaranteed $50,000.00 or actual
       percentage of cash flow, whichever was greater.
       ***
       It is also an undisputed material fact that defendant furnished plaintiff with a
       blank LLC operating agreement that he understood would be the agreement
       that governed the offered one-fourth interest in the defendant entity. It is
       further undisputed that the operating agreement provided to plaintiff did not
       identify a specific Life Care entity which it applied to and that the formal
       operating agreement was never completed and was not signed by the parties.

Id. at *3 (emphasis added). In finding the agreement so indefinite as to be unenforceable, the
court reasoned:

                                             -19-
       Defendant established the foregoing undisputed material facts regarding the
       various Life Care entities which defendant and plaintiff were to mutually agree
       to regarding the partnership. There were approximately 230 Life Care facilities
       that were in operation at the time plaintiff left his employment with Life Care.
       Seventy-six of those facilities were operated by Life Care itself, and 154 were
       operated by a partnership, limited liability company or similar business entity
       affiliated with Life Care. The 154 facilities operated by a partnership, limited
       liability company or similar entity, ranged in size from 59 beds to 295 beds,
       and were located in 28 different states. Accordingly, the facilities available
       from which plaintiff and defendant could mutually agree on varied in size, age
       and location, factors which would cause a variance in the profitability between
       the facilities. The undisputed facts demonstrate that the agreement entered into
       between plaintiff and defendant to choose a facility by mutual consent was so
       indefinite and vague as to be unenforceable. [footnote in original]. The
       agreement was an agreement to negotiate in the future as to the selection of
       actual facility or as this Court said in Four Eights, LLC v. Salem, 194 S.W.3d
484 (Tenn. Ct. App. 2005), the parties had made an “agreement to agree” to
       something in the future, and such agreements are unenforceable.

Id. at *3 (emphasis added). The footnote in the above quote reads:

       The facilities available from which Mr. Seramur and Life Care could mutually
       agree on varied in size, age and location, factors which would certainly cause
       a variance in the profitability between the facilities. Which of these 154
       nursing homes with the variations in profitability was Mr. Seramur to become
       a partial owner of? Who were the other owners/partners/shareholders in the
       entity, Life Care and/or others? Who would be the manager of the entity and
       who would determine when distributions were to be made to the owners and
       how much? All of these questions demonstrate that the agreement entered into
       by Life Care and Mr. Seramur to choose a facility by mutual consent was so
       indefinite and vague as to be unenforceable.

Id. at *3 n.1.

       Plaintiff insists that Seramur is distinguishable because she has identified the specific
terms of her agreement while the plaintiff in Seramur never did. To highlight the factual
distinctions, Plaintiff points out that she introduced written and oral evidence of the
agreement by which she would acquire a specific membership interest, five percent, in a
specific company in Nashville, Tennessee, Kingdom Creations, LLC, in consideration for her
contribution of intangible property, her sweat equity, which was the utilization of her

                                              -20-
connections with the franchising entity for Paul Mitchell schools and with the owners of an
accredited cosmetology school to facilitate the acquisition of a franchise and an accredited
cosmetology school for the LLC, which she did. She also distinguishes her facts from
Seramur by noting that the plaintiff in that case never identified the specifics terms of the
alleged agreement, noting that he never identified the facility he was to acquire an interest
in or the specifics of what his interest in that facility would be. Thus, the modest evidence
presented by the plaintiff in Seramur, as distinguished from that presented by Plaintiff, is that
the plaintiff in Seramur expected to acquire an interest in an unidentified entity that was to
be selected by agreement at a later date from a list of 230 businesses varying in size, age and
location, factors which the Seramur court found to be significant and uncertain. Id. Based
upon the uncertainties in Seramur, the court found that an unenforceable “agreement to
agree” existed due to the uncertainty of the entity in which the plaintiff would obtain his
interest. Id.

        Plaintiff, however, insists the uncertainties that exist in Seramur do not exist here, and
she relies on both the facts and the legal principles espoused in Gurley v. King to support this
contention. She also relies on Gurley to insist that because she performed her obligations
under the agreement in reliance on the specific promises of Mr. Jones that she is entitled to
additional protection. See Gurley, 183 S.W.3d at 42 (stating “where one party has acted in
reliance on an indefinite agreement the courts will act to protect that reliance whether
through a contractual or non-contractual remedy.”). We shall, therefore, examine the facts
and relevant legal principles in Gurley.

        The defendant in Gurley was a performing artist, Matt King, who had contracted with
Gary Morris of In House, Inc., an artist management company in 1995 for a term that
extended until December 1999. Id at 32. Pursuant to this agreement, King paid In House 15%
of his gross earnings during the term of their contract and 10% of all revenue earned after the
expiration of that agreement from the exploitation of any product created by King during the
term of the In House agreement. Id. In October of 1997, Gurley was hired by In House to
assist in the management of King because King and Gary Morris, who was the account
manager for In House,10 were having personality conflicts. Id. Pursuant to her agreement with
In House, Gurley was to supervise the King account and serve as the “day-to-day manager”
of King on behalf of In House. Id. Gurley’s assistance thereafter notwithstanding, King’s
relationship with In House, and particularly Gary Morris, continued to deteriorate. Id. Due
to the fact that the In House contract was to continue until December 1999, King asked
Gurley to attempt to facilitate an early termination of King’s management agreement with
In House, with the oral assurances by King that he would enter into a management agreement
with Gurley when the In House agreement was terminated or expired. Id. Furthermore, King

       10
            Gary Morris was also the owner of In House, Inc.

                                                   -21-
orally assured Gurley that, following the termination or expiration of the In House
agreement, Gurley would be retained as King’s exclusive manager for a period of three years,
and that she would be paid the same 15% commission for her managerial services as was In
House. Id. The parties also signed a memorandum of their agreement in form of a letter on
March 20, 1999, which provided the agreement would:

       begin either when [the artist’s] agreement . . . ends [December 1999] . . . or
       earlier if [Gurley] is able to persuade [the management company] to relinquish
       their contract. . . . The details of the agreement will be worked out later but
       will basically follow the same arrangement currently in place with [the current
       management company].

Id.

        After agreeing to the above oral and written understandings, Gurley continued to
function as the “day-to-day manager” for King and attempted to effect an early termination
of the In House agreement but that was not successful. Accordingly, King remained under
contract with In House until December 1, 1999. Gurley’s relationship with King, however,
came to a conclusion on December 1, 1999, when King, at a pre-arranged meeting, suggested
that Gurley and King “part ways.” Id. A few days later Gurley wrote King a letter regarding
the conversation of December 1, stating that she would no longer attempt any negotiations
regarding King’s music career. Id. at 32-33. She also stated in that letter:

       Notwithstanding your current wishes, you acknowledge that we have
       performed services for the past year for which we have received no
       compensation. Additionally, you have a signed agreement with us which runs
       until December 1, 2002. You have agreed that when other arrangements are
       made in regards to management, recording or publishing, etc., we will meet to
       assign an appropriate buy-out amount, both for past services and for those
       which would have been maintained in the future.

Id. at 33. King did not respond to the letter, and Gurley filed suit against King for breach of
the March 1999 contract, breach of their oral agreement, and recovery in quantum meruit for
value of services rendered. Id. King moved for summary judgment alleging the contract, at
best, constituted “an agreement to agree,” and was not enforceable because essential
elements were never agreed to, and the alleged arrangements between the parties were too

                                             -22-
indefinite and uncertain to be enforceable. Id. The trial court agreed, and summarily
dismissed Gurley’s breach of contract claim.11 Id.

       On appeal, we reversed the summary dismissal of Gurley’s breach of contract claims
reasoning that the record “conclusively establish[ed] the existence of genuine questions of
material fact precluding summary judgment . . . including the significance of the details
remaining to be formalized in writing after the letter was signed by both parties.” Id. at 46.
As we explained in Gurley, to uphold the trial court’s ruling that the March 1999
memorandum was too indefinite and uncertain and there was an absence of essential terms
to form a management contract, “it must appear as a matter of law that ‘the details of the
agreement’ to be worked out later were ‘essential terms’ rather than details not essential to
the formation of a contract.” Id. at 42. Applying these principles, we concluded that “the
language used by the parties in the March 20, 1999, document [did] not establish, as a matter
law, that such ‘details’ involved ‘essential elements’ of a contract.” Id.

       We reached the above conclusion in Gurley by analyzing relevant authorities within
and without Tennessee and by analyzing the March 1999 memorandum, inter alia, in the
context of the conduct of the parties to determine whether the parties acted upon the
memorandum in such a way as to suggest that they believed a binding agreement had been
reached. Id. at 43; see also APCO Amusement Co. v. Wilkins Family Restaurants of Am., Inc.,
673 S.W.2d 523, 527 (Tenn. Ct. App. 1984). With respect to the conduct and actions of the
parties based upon the memorandum, this court determined that material factual questions
remained to be considered by the trier of fact; specifically, facts surrounding Gurley’s
performance. As we explained, “[p]art performance under an agreement may remove
uncertainty and establish that a contract enforceable as a bargain has been formed.” Id. at
41 (emphasis added) (citations omitted). Under the subheading “Does a Contract Exist?” we
noted that the “[d]estruction of contracts because of uncertainty has never been favored by
the law, and with the passage of time, such disfavor has only intensified.” Id. at 34.

       With this principle in mind, we additionally engaged in a thorough analysis of relevant
authorities from Tennessee and other states and focused on a case we described as “the
landmark decision of a New York Federal District Court in Teachers Insurance and Annuity
Association of America v. Tribune Co., 670 F. Supp. 491 (S.D.N.Y. 1987).” Gurley, 183
S.W.3d at 40. After noting that the New York decision delineated two types of preliminary
agreements, “the first type being where parties agree to later formalize a contract about which

        11
           In dismissing Gurley’s breach of contract claim sua sponte two days before the scheduled jury trial,
the trial court simply revisited its previous denial of the artist’s motion for summary judgment; accordingly,
this court reviewed the action of the trial court under the standards governing a grant of summary judgment.
Id. at 33.

                                                     -23-
there has been complete agreement on all of the essential issues. The second type involves
a situation where parties have committed themselves to some of the major terms, but other
essential elements remain to be negotiated,” id., we focused on the two distinct types of
preliminary agreements as explained in Teachers Insurance:

      Preliminary contracts with binding force can be of at least two distinct types.
      One occurs when the parties have reached complete agreement (including the
      agreement to be bound) on all issues perceived to require negotiation. Such an
      agreement is preliminary only in form - only in the sense that the parties desire
      a more elaborate formalization of the agreement. The second stage is not
      necessary; it is merely considered desirable. As the Court of Appeals stated
      with respect to such preliminary agreements in V’Soske v. Barwick, 404 F.2d
495, 499 (2d Cir.), cert denied, 394 U.S. 921, 89 S. Ct. 1197, 22 L. Ed. 2d 454
      (1969), “the mere fact that the parties contemplate memorializing their
      agreement in a formal document does not prevent their informal agreement
      from taking effect prior to that event. . . . Restatement (Second) of Contracts,
      § 26 (then Tert. Draft No. 1, 1964); 1 Corbin on Contracts § 30 (1950); 1
      Williston on Contracts § 28 (3d ed. 1957).”

      The second and different sort of preliminary and binding agreement is one that
      expresses mutual commitment to a contract on agreed major terms, while
      recognizing the existence of open terms that remain to be negotiated. Although
      the existence of open terms generally suggests that binding agreement has not
      been reached, that is not necessarily so. For the parties can bind themselves to
      a concededly incomplete agreement in the sense that they accept a mutual
      commitment to negotiate together in good faith in an effort to reach final
      agreement within the scope that has been settled in the preliminary agreement.
      To differentiate this sort of preliminary agreement from the first, it might be
      referred to as a binding preliminary commitment. Its binding obligations are
      of a different order than those which arise out of the first type discussed above.
      The first type binds both sides to their ultimate contractual objective in
      recognition that that contract has been reached, despite the anticipation of
      further formalities. The second type - the binding preliminary commitment -
      does not commit the parties to their ultimate contractual objective but rather
      to the obligation to negotiate the open issues in good faith in an attempt to
      reach the alternate objective within the agreed framework. In the first type, a
      party may lawfully demand performance of the transaction even if no further
      steps have been taken following the making of the “preliminary” agreement.
      In the second type, he may not. What he may demand, however, is that his
      counter-party negotiate the open terms in good faith toward a final contract

                                             -24-
       incorporating the agreed terms. This obligation does not guarantee that the
       final contract will be concluded if both parties comport with their obligation,
       as good faith differences in the negotiation of the open issues may prevent a
       reaching of final contract.

Id. at 40-41 (quoting Teachers Ins. and Annuity Ass’n, 670 F. Supp. at 498.

        Later, in Gurley, we concluded that we were dealing with the first type of preliminary
agreements discussed in Teachers Insurance because, in that case, it was alleged “that all
material provisions of the Gurley/King Contract had been agreed to and the parties intended
to formalize that agreement by a later writing . . . and that [n]o “good faith” negotiation of
essential elements of contract [was] involved.” Id. at 41. After noting that “[p]art
performance under an agreement may remove uncertainty and establish that a contract
enforceable as a bargain has been formed,” id. (quoting Restatement (Second) of Contracts
§ 34(2) (1979) (citing Scott v. Ingle Bros. Pac., Inc., 489 S.W.2d 554 (Tex.1972); see Somont
Oil Co., Inc. v. Nutter, 743 P.2d 1016 (Mont. 1987)), we focused on the effect of partial
performance on the existence of an enforceable contract because we realized that, at that
point in the proceedings, we should not be concerned “with whether or not a contract, in fact,
exists between the parties, but rather with whether or not reasonable minds could differ on
that question.” Id. at 42 (emphasis added). “If reasonable minds could so differ, summary
judgment must be reversed and the case remanded for trial on its merits under principles laid
down in APCO Amusement.” Id. And in determining whether or not the March 1999
memorandum should be construed as a binding contract, we noted that we must keep in mind
that

              [t]he primary test as to the actual character of a contract is the
              intention of the parties, to be gathered from the whole scope and
              effect of the language used, and mere verbal formulas, if
              inconsistent with the real intention, are to be disregarded. It does
              not matter by what name the parties chose to designate it. But
              the existence of a contract, the meeting of the minds, the
              intention to assume an obligation, and the understanding are to
              be determined in case of doubt not alone from the words used,
              but also the situation, acts, and the conduct of the parties, and
              the attendant circumstances.

Id. at 43 (quoting 17 Am. Jur. 2d Contracts § 1 (1964)) (emphasis added).

       This same approach, examining the conduct of the parties, was adopted by this court
in the case of Bailey v. Brister, 353 S.W.2d 564 (Tenn. Ct. App. 1961). See Gurley, 183

                                             -25-
S.W.3d at 43; APCO Amusement, 673 S.W.2d at 527. As noted in Bailey, in determining
whether certain correspondence or, as in this case, communications, between the parties
constituted a contract or was merely a part of the negotiations leading to a potential contract,
“[t]he practical interpretation of a contract by the parties thereto is entitled to great, if not
controlling influence, and will be adopted by the courts.” Id. (quoting Bailey, 353 S.W.2d at
568). “The court explained this rule of interpretation, quoting from Williston on Contracts,
§ 623, as follows: ‘The interpretation given by the parties themselves to the contract as
shown by their acts will be adopted by the court, and to this end not only acts but the
declarations of the parties may be considered.’” Id. (quoting Bailey, 353 S.W.2d at 568).

        After examining the conduct of the parties in Gurley, including the manner the parties
acted upon the agreement, we reached the conclusion that a genuine issue of material fact
exists due to the fact it was not disputed that Gurley performed services for King while the
In House agreement remained in effect; however, as we noted, at issue was whether or not
Gurley’s performance was as an employee of In House or as the manager-in-waiting in
reliance on King’s assurances and the March 1999 memorandum. Id. In that respect, we
found it was a factual determination for the trier of fact, as the evidence was conflicting,
particularly as it related to the testimony of Gurley and King although the written
memorandum supported the testimony of Gurley.

      In the present case, Plaintiff insists she performed her obligations under the
agreement. In the context of this issue, we note that Plaintiff established the following
undisputed facts regarding her performance of the services which she identifies was to be her
consideration, her sweat equity:

       2) [Plaintiff] had a personal relationship with Winn Claybaugh one of the
       original founders of the Paul Mitchell schools. [Plaintiff] Dep. p. 28 ¶¶ 3-8.

              RESPONSE: Undisputed only for purposes of summary
              judgment, but immaterial to the resolution of Defendants’
              motion for summary judgment.

       ***

       5) [Plaintiff] introduced Dale Jones to Winn Claybaugh as her partner.
       [Plaintiff] Dep. p. 46 ¶¶ 20-24.

              RESPONSE: Undisputed only for the purposes of summary
              judgment, but immaterial to the resolution of Defendants’
              motion for summary judgment.

                                              -26-
       6) [Plaintiff] also introduced Dale Jones to other people that were instrumental
       in procuring the franchise. [Plaintiff] Dep. p. 73 ¶¶ 6-22.

              RESPONSE: Undisputed only for the purposes of summary
              judgment, but immaterial to the resolution of Defendants’
              motion for summary judgment.

       ***
       17) Dale Jones wanted [Plaintiff] to get the Naves to sell their accredited
       school to her so that Kingdom Creations could immediately begin receiving
       federal financial aide once the school opened. [Plaintiff] Dep. p. 71 ¶¶ 17-24.

              RESPONSE: Undisputed only for the purposes of summary
              judgment, but immaterial to the resolution of Defendants’
              motion for summary judgment.

       ***
       40) Dale Jones stated that it was his intent to make [Plaintiff] an owner. Dale
       Jones Dep. p. 38 ¶¶ 19-21.

              RESPONSE: Undisputed to the extend that Dale Jones intended
              for Valerie Bridgeforth to be an owner in consideration for her
              proposed investment.

       ***
       52) Dale Jones told the Naves that he and Valerie Bridgeforth were going into
       a partnership to buy a Paul Mitchell School. Dale Jones Dep. p. 72 ¶¶ 19-23.

              RESPONSE: Undisputed to the extent that Dale Jones stated he
              and [Plaintiff] planned to go into a partnership.

       Although it is undisputed that Plaintiff exerted substantial time and used her contacts,
while working in concert with Mr. Jones to facilitate the LLC’s acquisition of a Paul Mitchell
school franchise and JNU, Defendants dispute the significance of Plaintiff’s involvement in
acquiring the Paul Mitchell school franchise or JNU, and whether such efforts constitute the
$30,000 consideration required of Plaintiff to acquire her five percent interest in the LLC.

                                             -27-
        Based upon the foregoing principles, the facts, those undisputed and those disputed,
the conduct of the parties, the manner in which the parties acted upon the oral
representations, and the Organization by Written Consent, reasonable minds could conclude
that a binding agreement had been reached. See Gurley, 183 S.W.3d at 43; see also APCO
Amusement, 673 S.W.2d at 527. We have reached this conclusion for it is undisputed that
Plaintiff performed services for Defendants prior to May 2006 when the LLC’s school
opened; it is, however, at issue whether she was or was not afforded the opportunity to
acquire her membership interest in the LLC in consideration for those services. More
specifically, it is disputed whether such efforts constitute the $30,000 consideration required
of Plaintiff to acquire her five percent interest in the LLC. Further, while it is undisputed that
there was an agreement by which Plaintiff could acquire a five percent membership interest
in the LLC in consideration for a capital contribution of $30,000, Defendants deny the
existence of an enforceable agreement by which Plaintiff could acquire the five percent
membership interest by means of intangible contributions. In the context of this issue, the
evidence is conflicting, particularly as it relates to the testimony of Plaintiff and Mr. Jones,
as well as the Organization by Written Consent which reasonable minds could conclude
supports, at least in part, the testimony of Plaintiff.

        For Defendants to establish at the summary judgment stage that Plaintiff cannot prove
an essential element of the breach of contract claim at trial, Defendants had the burden to
identify evidence that tends to disprove an essential element of that claim, which requires
more than mere assertions that raises doubts about Plaintiff’s ability to prove the claim at
trial. Martin, 271 S.W.3d at 83-84. The primary evidence relied upon by Plaintiff and Mr.
Jones in support of their respective contentions on this issue is deposition testimony from
Plaintiff and Mr. Jones by which each contradicts the testimony of the other, yet summary
judgment is not the appropriate time to weigh the evidence or to make credibility findings.12
Moreover, disputed material facts that involve the credibility of witnesses are not to be
resolved upon summary judgment; to the contrary, courts must consider the evidence in the
light most favorable to the nonmoving party, in this case Plaintiff, and resolve all inferences
in that party’s favor. Martin, 271 S.W.3d at 84; Stovall, 113 S.W.3d at 721; Godfrey, 90
S.W.3d at 695.

       Considering all of the above, including the contradictory evidence relied upon by the
parties, especially as it relates to the deposition testimony of Plaintiff and Mr. Jones, the
resolution of which may require credibility findings that are not appropriate at the summary
judgment stage, the documentary evidence including the unsigned draft of the Organization

        12
          “To determine whether a dispute as to a fact is genuine, the Court determines whether a reasonable
juror could find for the Plaintiff on that fact given the entire record, but without making any credibility
determinations.” McGee v. Best, 106 S.W.3d 48, 58 (Tenn. Ct. App. 2002) (emphasis added).

                                                   -28-
by Written Consent of Kingdom Creations, LLC, and particularly section 2.3, and Plaintiff’s
testimony that she fully performed her part of the alleged contract, we have determined that
a genuine dispute exists concerning facts that are material to the breach of contract claim
upon which the summary judgment is predicated that creates a genuine issue for trial.
Accordingly, the trier of fact, not the trier of law, must determine these material questions
of fact, including the specifics and significance of the oral representations by Mr. Jones to
Plaintiff, whether and to the extent her performance was in reliance thereon, and the parties’
intentions as it pertains to the relevant provisions Organization by Written Consent of
Kingdom Creations, LLC, and particularly section 2.3.

       Therefore, we respectfully reverse the summary dismissal of Plaintiff’s breach of
contract claim and remand the issue to the trial court for further proceedings consistent with
this opinion.

       We will now address Plaintiff’s alternate theories of recovery for the alleged breach,
unjust enrichment and promissory estoppel.

                                        II. U NJUST E NRICHMENT

        The theory of unjust enrichment is “founded on the principle that a party receiving a
benefit desired by him, under circumstances rendering it inequitable to retain it without
making compensation, must do so.”13 Paschall’s v. Dozier, 407 S.W.2d 150, 154 (Tenn.
1966). Courts may impose a contractual obligation under an unjust enrichment theory if there
is no contract between the parties or the contract has become unenforceable or invalid and
the defendant will be unjustly enriched unless the court imposes an obligation.14 Id.
(emphasis added). Each case of unjust enrichment must be examined in light of its factual
situation and decided according to the essential elements of unjust enrichment. B & L Corp.
v. Thomas & Thorngren, Inc., 917 S.W.2d 674, 680 (Tenn. Ct. App. 1995) (citing id.).

        13
          “Actions brought upon theories of unjust enrichment, quasi contract, contracts implied in law, and
quantum meruit are essentially the same. Courts frequently employ the various terminology interchangeably
to describe that class of implied obligations where, on the basis of justice and equity, the law will impose
a contractual relationship between parties, regardless of their assent thereto.” Paschall’s, Inc. v. Dozier, 407
S.W.2d 150, 154 (Tenn. 1966).
        14
          We have previously recognized two types of implied contracts. Freeman Indus., LLC v. Eastman
Chemical Co., 172 S.W.3d 512, 524-25 (Tenn. 2005) (citing Paschall’s, Inc., 407 S.W.2d at153-54).
Contracts implied in fact arise under circumstances establishing the parties’ mutual intention to contract. Id.
at 524 (citing Paschall’s, Inc., 407 S.W.2d at 154. Contracts implied in law or quasi contracts are created
by law without the parties’ assent and are based upon reason and justice. Id. (citing Paschall’s Inc., 407
S.W.2d at 154). Courts may impose a contract implied in law where no contract exists under various quasi
contractual theories, including unjust enrichment. Id. at 524-25 (citing Paschall’s Inc., 407 S.W.2d at 154).

                                                     -29-
        The elements of an unjust enrichment claim are: 1) “[a] benefit conferred upon the
defendant by the plaintiff”; 2) “appreciation by the defendant of such benefit”; and 3)
“acceptance of such benefit under such circumstances that it would be inequitable for him
to retain the benefit without payment of the value thereof.” Freeman Indus., LLC v. Eastman
Chemical Co., 172 S.W.3d 512, 525 (Tenn. 2005) (quoting Paschall’s, Inc., 407 S.W.2d at
155). The most significant requirement of an unjust enrichment claim is that the benefit to
the defendant be unjust. Id. (citing Paschall’s, Inc., 407 S.W.2d at 155); Whitehaven Cmty.
Baptist Church v. Holloway, 973 S.W.2d 592, 596 (Tenn. 1998)). The plaintiff must further
demonstrate that he or she has exhausted all remedies against the person with whom the
plaintiff enjoyed privity of contract. Id. (citing Paschall’s, Inc., 407 S.W.2d at 155;
Whitehaven Cmty. Baptist Church, 973 S.W.2d at 596).

       What constitutes a benefit was also discussed in Freeman Industries:

       A benefit is any form of advantage that has a measurable value including the
       advantage of being saved from an expense or loss. Lawrence Warehouse Co.
       v. Twohig, 224 F.2d 493, 498 (8th Cir. 1955). The underlying principle of the
       doctrine of unjust enrichment is that a party who receives a benefit that he or
       she desires, under circumstances rendering retention of the benefit without
       providing compensation inequitable, must compensate the provider of the
       benefit. Paschall’s, Inc., 407 S.W.2d at 154. In accordance with this
       underlying principle, we conclude that to recover for unjust enrichment, a
       plaintiff need not establish that the defendant received a direct benefit from the
       plaintiff. Rather, a plaintiff may recover for unjust enrichment against a
       defendant who receives any benefit from the plaintiff if the defendant’s
       retention of the benefit would be unjust. Our conclusion is consistent with
       other jurisdictions that have also concluded that the benefit received by a
       defendant need not be direct to establish an unjust enrichment claim. See, e.g.,
       Hirsch v. Bank of Am., 107 Cal. App. 4th 708, 132 Cal. Rptr. 2d 220, 229 (2003)
       (holding that to confer a benefit, the plaintiff need not pay the money directly
       to the defendant); HPI Health Care Servs., Inc. v. Mt. Vernon Hosp., Inc., 131
Ill. 2d 145, 137 Ill. Dec. 19, 545 N.E.2d 672, 679 (1989) (permitting recovery
       of a benefit transferred to the defendant by a third party where the third party
       mistakenly gave the benefit to the defendant instead of the plaintiff, where the
       defendant procured the benefit from the third party through wrongful conduct,

                                             -30-
        or where the plaintiff’s claim to the benefit is superior to the defendant’s
        claim); State ex rel. Palmer v. Unisys Corp., 637 N.W.2d 142, 155 (Iowa
        2001) (concluding that “benefits can be direct or indirect, and can involve
        benefits conferred by third parties”).

Freeman Indus., 172 S.W.3d at 525.

       Plaintiff’s unjust enrichment claim is succinctly summarized in the second amended
complaint, it reads as follows: “[H]ad it not been for [Plaintiff’s] services, [Defendants]
would not have been able to obtain [JNU] at the price he obtained it for, the school would
not have been accredited when it did, and the Paul Mitchell certification and franchise would
not have been acquired as quickly as it did,” and that “[i]t would be inequitable for
[Defendants] to retain this benefit without paying [Plaintiff] for the value thereof.”

        Defendants moved to summarily dismiss this claim contending that Plaintiff did not
provide any valuable goods and services to Defendants for which she was not otherwise
compensated, and because Plaintiff was unable to identify any evidence that satisfies the
required elements of her unjust enrichment claim. More specifically, Defendants asserted that
this claim should be dismissed on the following basis: (1) Plaintiff was “paid as a teacher”
at the school; (2) when Plaintiff “could not raise the funds to be an investor, [Plaintiff]
submitted her expenses that the various folks incurred in going about investigating this
opportunity and those expenses were paid”; and (3) Defendants did not receive a benefit from
Plaintiff’s relationship with the Naves because JNU was on the market for sale, and “[the
Naves] would have sold it, as [Mrs. Nave] testified, to anybody who had $35,000 to come
to the table to pay for [it].”

      In summarily dismissing Plaintiff’s claim of unjust enrichment, the trial court did not
make any factual findings; it merely stated that no material facts were disputed, and it
adopted and incorporated Defendants’ arguments at the summary judgment hearing.15

       In contending that Plaintiff’s unjust enrichment claim fails because she was
compensated as an employee, Defendants rely upon Underwood v. MacMillan/McGraw Hill
School Pub. Co., No. 03A01-9510-CH-00357, 1996 WL 31139, at *2 (Tenn. Ct. App. Jan.
29, 1996) (stating that “‘any enrichment of the defendant must be unjust,’ and payment of
the salary in exchange for services obviates this element.”). To establish that Plaintiff was

        15
          As noted earlier, Defendants also insist that no enforceable contract exists; we mention this because
to recover under a theory of unjust enrichment there must be no existing enforceable contract between the
parties covering the same subject matter. Paschall’s, Inc., 407 S.W.2d at 154. Thus, the trial court’s ruling
did not hinge on whether a contract existed.

                                                     -31-
fully compensated for her services, Defendants relied upon portions of the depositions of
Plaintiff and Mr. Jones. The testimony of Mr. Jones that Defendants rely on is as follows:

       Q. So was she considered an employee when she was working there between
       May 2006 and July 2006?
       [Mr. Jones] Again, I’m not certain the exact date as to when she started
       drawing a salary. I remember the conversation, however. She came to me and
       said, Dale, if I’m going to work here and not work at my salon, I need to get
       compensated for that. I said, Okay. So tell me how much you think you’re
       going to lose by not working at the salon. And she gave me that information,
       and then we made sure that we paid her that amount.
       Q. Was that an arrangement as an employee or just because you wanted to
       cover loss?
       [Mr. Jones] I wanted to cover whatever loss we had at that time.

(Emphasis added). Defendants also cite to portions of Plaintiff’s deposition testimony which
affirm that the conversation regarding compensation occurred between Plaintiff and Mr.
Jones, and also establishes that the parties agreed that she received $15 an hour for working
for the school after it opened in May 2006; however, it is undisputed that the services
rendered by Plaintiff to facilitate the acquisition of the Paul Mitchell school franchise and
JNU, the accredited school, occurred months prior to May 2006. Accordingly, although it is
undisputed that Plaintiff and Mr. Jones agreed she would receive $15 an hour for her
employment as an instructor at the school once it opened in May 2006, this undisputed fact
does not establish that the $15 an hour salary was to compensate Plaintiff for the undisputed
services she previously provided for the benefit of Defendants to facilitate the acquisition of
the Paul Mitchell school franchise and acquiring an accredited school, by which Defendants
were allegedly unjustly enriched.

        In addition to the salary at issue above, Defendants contend Plaintiff was
“reimbursed” for all of her expenses associated with obtaining the franchise; thus,
Defendants were not unjustly enriched. In this regard, Defendants represented the following
to the trial court at the summary judgment hearing:

       When [Plaintiff] could not raise the funds to be an investor, she submitted her
       expenses that the various folks incurred in going about investigating this
       opportunity and those expenses were paid. That’s not in dispute.

However, the record reveals this fact is disputed. The only portion of Mr. Jones’ testimony
that Defendants relied upon to state that Plaintiff was reimbursed was the previously quoted
testimony regarding Plaintiff’s employment as an instructor, and Plaintiff created a dispute

                                             -32-
of this fact by denying the assertions that she had been fully reimbursed with her submission
of the following portion of her deposition in opposition to the motion for summary judgment:

       Q. Okay. So you did some training, you did some travel. And those expenses
       were paid by [Defendants]?
       [Plaintiff] Not all of them.
       Q. And you said that there was some travel that’s not been reimbursed?
       A. Right.

      Moreover, in their response to Plaintiff’s statement of undisputed fact, Defendants
admitted that Plaintiff was not reimbursed for her efforts to get the school opened as
evidence by the following admission:

       19) [Plaintiff] did not get reimbursed for all of the travel she did to get the
       school opened. [Plaintiff] Dep. p. 88 ¶¶ 14-16.

              RESPONSE: Undisputed only for purposes of summary
              judgment, but immaterial to the resolution of Defendants’
              motion for summary judgment.

        The foregoing establishes a dispute of fact as to whether or not Plaintiff was
compensated or reimbursed for her efforts to get the school opened, to facilitate the
acquisition of the Paul Mitchell school franchise and the accredited school, as distinguished
from her compensation for serving as a school instructor after the school opened.
Accordingly, we have concluded that factual disputes exist that appear to be material to
Plaintiff’s claim of unjust enrichment.

       With respect to benefits Defendants may have received as a consequence of Plaintiff’s
contributions and involvement in facilitation the acquisition of JNU, Defendants contend that
Plaintiff’s claim for unjust enrichment should fail because Defendants did not receive a
benefit from Plaintiff’s relationship with the Naves because JNU was on the market for sale,
and they did not receive a “special price” in the purchase of JNU. We, however, have
concluded that this fact, as well as other material facts, are disputed for the following
reasons.

       Although it is undisputed that the agreement pursuant to which the LLC acquired JNU
did not contain a condition that Plaintiff be an owner of the school, and it is undisputed that
the Naves had negotiated the price of $35,000 for JNU with a previous buyer, these facts,
however, are not determinative of whether Defendants received a benefit from Plaintiff’s
services in facilitating the acquisition.

                                             -33-
        The deposition testimony of Mrs. Nave reveals an attempt to explain, but not without
interruption by defense counsel, that the special price for JNU was offered to a previous
prospective buyer as a package price, in essence, for the purchase of another asset owned by
the Naves.16 Nevertheless, Defendants insist it is undisputed that the Naves would have sold
the accredited school to them for $35,000 regardless of Plaintiff’s involvement; however, this
fact is directly disputed by the affidavits of Mr. and Mrs. Nave, which were submitted in
response to Defendants’ motion for summary judgment to create a dispute of fact as to the
benefit appreciated by Defendants. Mrs. Nave states succinctly:

       6. When I met Mr. Jones, he represented to me that he and [Plaintiff] were
       partners in a venture to purchase the Jon Nave School in order to acquire a
       Paul Mitchell franchise.

       ***

       16
            The following is from Mrs. Nave’s deposition:

       Q. And so back to this letter of intent . . . it says here that John and Juanda Nave agreed to
       enter into an agreement to sell Jon Nave University of cosmetology to Joyce Meadows and
       Michael Martin. Do you agree with that?
       [Mrs. Nave]. Yes.
       Q. And it says these two schools [referring to JNU and NCA, a second cosmetology school
       owned by the Naves] are to be sold for $35,000 each. Would you agree with that?
       [Mrs. Nave]. That is correct.
       Q. And this agreement serves as a letter of intent for both parties. Correct?
       [Mrs. Nave]. Yes. Could I make a statement?
       Q. After I ask you a question. You can respond to questions that I ask you. You said earlier
       that you did not know Ms. Meadows or Mr. Martin --
       [Mrs. Nave] No.
       Q. -- before this transaction took place?
       [Mrs. Nave]. No.
       Q. But it appears you offered them the same special price as [Plaintiff] is that correct?
       [Mrs. Nave]. Yes. But I want to put this in the minutes.
       Q. But that’s a yes, you did offer them that price?
       [Mrs. Nave]. Yes. But that --
       Q. And that was for each school?
       [Mrs. Nave]. The reason being, first they were going to buy NCA, and then she wanted JNU
       included. And I told her if they would buy both schools, we would sell it for -- both of them
       for that price, if they bought both.
       Q. Okay. And so that was a condition --
       [Mrs. Nave]. of selling.

(Emphasis added).

                                                   -34-
       9. I agreed to sell the school to [Plaintiff] only for $35,000 on the basis of our
       relationship alone.

       10. In no way would I have sold the school to Dale Jones for $35,000 unless
       [Plaintiff] was involved in being an owner in the Paul Mitchell Franchise.

       11. I did not learn that Dale Jones did not allow [Plaintiff] to be part of the
       Paul Mitchell School until the grand opening of the Paul Mitchell School.

       12. Mr. Jones knew that he would not have been able to purchase the school
       for $35,000.00 if it was not for [Plaintiff].

(Emphasis added). Moreover, Mr. Nave echoes the testimony of his wife by stating:

       12. Mr. Jones knew that he would not have been able to purchase the school
       for $35,000.00 if it was not for [Plaintiff] because a fully accredited
       cosmetology school is worth well over $200,000.00, a fact that Dale Jones
       verbalized to me before he purchased the school.

(Emphasis added).

        Based upon the authorities cited earlier, for Plaintiff to escape summary judgment on
the issue of unjust enrichment, Plaintiff has the burden of showing genuine issues of material
fact as to whether (1) Plaintiff conferred a benefit on Defendants; (2) Defendants appreciated
the benefit; and (3) whether it would be inequitable for Defendants to retain the benefit
without paying for it. Freeman Indus., 172 S.W.3d at 525; Paschall’s, Inc., 407 S.W.2d at
155. The foregoing evidence established that a genuine dispute exists concerning the value
of services provided by Plaintiff in facilitating the acquisition of an accredited school, JNU;
specifically, whether, as a consequence of her rendering those services, a benefit was
conferred on Defendants that Defendants have, or should have appreciated, and whether,
under the circumstances of this case, it would be inequitable for Defendants to retain the
benefit without payment of the value thereof.

        The foregoing notwithstanding, Defendants contend that Plaintiff is merely claiming
a finder’s fee and there is no basis for such a fee in Tennessee. Defendants rely upon
Pacesetter Properties, Inc. v. Hardaway, 635 S.W.2d 382, 391 (Tenn. Ct. App. 1981), in
their assertion that even though Plaintiff claims she is entitled to her sweat equity arising
from her efforts - the introduction of the Naves to Defendants - Defendants brief states,
“there is no basis under Tennessee law for ‘finder’s fee’ or ‘introduction fee’ recovery under
theory of quantum meruit where a broker did not negotiate or consummate a sale, and where

                                              -35-
parties did not have any contract for commission based on finder’s fee.” Defendants also rely
upon Bloomgarden v. Coyer, 479 F.2d 201, 210-12 (D.C. Cir. 1973), in which the plaintiff
was not entitled to the award of a quantum meruit “finder’s fee” as compensation for services
benefitting defendant where such services were rendered not with expectation of
compensation but in an effort to promote business with the defendant. We, however, find
these authorities distinguishable on their facts.17 Further, there are many questions which
cannot be answered by the summary judgment record, including the economic value of any
recovery which might be obtained by Plaintiff, but such questions have little relevance to
summary judgment. See Gurley, 183 S.W.3d at 47. Therefore, we find the finder’s fee
argument unpersuasive.

        Considering all of the above, including the contradictory evidence relied upon by the
parties as it relates to the testimony of Plaintiff, Mr. Jones, and Mrs. Nave, the resolution of
which may require credibility findings that are not appropriate at the summary judgment
stage, we have determined that a genuine dispute exists concerning facts that are material to
the unjust enrichment claim upon which the summary judgment is predicated that creates a
genuine issue for trial. Accordingly, on remand the trier of fact should first determine
whether a valid contract exists between the parties, and, if not, the trier of fact should
consider the merits of Plaintiff’s claim of unjust enrichment.

       Therefore, we respectfully reverse the summary dismissal of Plaintiff’s unjust
enrichment claim, and remand the issue to the trial court for further proceedings consistent
with this opinion.

        17
           In Bloomgarden, the plaintiff introduced two businessmen (the defendants in the action) to each
other on the chance that a coalition to develop the Georgetown waterfront would eventually produce business
for the plaintiff’s company, and the defendants reasonably understood the plaintiff’s activities were directed
solely to that end. The plaintiff’s “quest for a finder’s fee proceeded on the theory that he was entitled to
remuneration by virtue of a contract which should either be factually implied from prevalent custom and
usage or recognized as a legal consequence of the transaction when viewed in light of the surrounding
circumstances.” Id. In the present case, Plaintiff specifically alleges that the introduction of Mr. Jones to the
Naves was based on the agreement that her services would be recognized as the “consideration” for her
acquiring a five percent membership interest in the LLC. Moreover, this situation differs from that in
Pacesetter, where the broker introduced buyer to seller, began negotiations which were discontinued without
an agreement, and, then, after a substantial lapse of time, buyer’s renewed interest produced fresh
negotiations directly between buyer and seller from which, this court held, broker could claim no
commission. Pacesetter, 635 S.W.2d at 390. Here, Plaintiff introduced Mr. Jones to the Naves in February
2006, subsequent to which negotiations led to the LLC’s purchase of JNU three months later. Further, the
affidavit of Mrs. Nave states that Plaintiff’s involvement was directly related to the price and sale of the
school.

                                                      -36-
                                 III. P ROMISSORY E STOPPEL

       Plaintiff alleges that, but for Mr. Jones’ promise which prompted her to do the work
necessary for the acquisition of the Paul Mitchell school franchise and the purchase of JNU,
she would have diverted her attention to obtaining her own school and working her own
existing business. Plaintiff alleges she reasonably relied upon this promise to her detriment.

        Defendants sought to summarily dismiss Plaintiff’s claim of promissory estoppel on
the ground that Plaintiff failed to show actual detriment. In response to Defendants’
assertion, Plaintiff asserted the economic detriment she suffered is “obvious” because she is
not the owner of a company that received $3 million in profits over two years. At the hearing,
Defendants asserted that Plaintiff “needs to show an actual detriment from taking the action
or some sort of forbearance, not just the harm from not getting what was allegedly
promised,” and, thus, Plaintiff failed to satisfy a prima facie element of a promissory estoppel
claim. We agree.

        Promissory estoppel is based on “a promise which the promisor should reasonably
expect to induce action or forbearance on the part of the promisee or a third person and
which does induce such action or forbearance is binding if injustice can be avoided only by
enforcement of the promise.” Calabro v. Calabro, 15 S.W.3d 873, 878 (Tenn. Ct. App. 1999)
(citing Amacher v. Brown-Forman Corp., 826 S.W.2d 480, 482 (Tenn. Ct. App. 1991)).
There are, however, limits to the application of promissory estoppel, and the reason for the
limitation is to avoid an unjust result. Id. at 879.

       The limits of promissory estoppel are: (1) the detriment suffered in reliance
       must be substantial in an economic sense; (2) the substantial loss to the
       promisee in acting in reliance must have been foreseeable by the promisor; (3)
       the promisee must have acted reasonable in justifiable reliance on the promise
       as made.

Id. (quoting Alden v. Presley, 637 S.W.2d 862, 864 (Tenn.1982) (citing L. SIMPSON, LAW
OF CONTRACTS § 61 (2d ed. 1965)) (emphasis added).

       Plaintiff, however, failed to show a substantial economic detriment in relying upon
Defendants’ alleged promise in her response to the motion for summary judgment. More
specifically, Plaintiff failed to identify evidence that supported her conclusory assertion that
she suffered substantial detriment. Instead, Plaintiff merely responded with conclusory
statements that the “economic detriment is obvious,” because “[Plaintiff] is not an owner in
a school that generated over $3 million in gross revenue the first two years that it was in
existence due to her efforts,” and that “this speaks for itself.” Moreover, in her appellate

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brief, Plaintiff relies upon the same conclusory statements, yet she fails to cite any rule or
case law to support her contention.

        Although Plaintiff identified evidence to create a dispute of fact concerning her
reliance on the alleged promise that she would obtain a membership interest in the LLC in
consideration of her sweat equity, she failed to identify evidence sufficient to create a
genuine dispute of fact concerning whether she suffered substantial detriment because she
testified that her salon remained open and she continued to see clients at her salon during the
relevant period. As for her mere assertions that her loss, her detriment, was “obvious” and
it “speaks for itself,” they are insufficient to create a genuine dispute of fact on this issue.

      We, therefore, affirm the summary dismissal of Plaintiff’s claim of promissory
estoppel.

                   IV. B REACH OF F IDUCIARY D UTY AND F AIR D EALING

        Plaintiff contends the trial court erred in the summary dismissal of her generic claims
for breach of fiduciary duty and fair dealing against Defendants, both the LLC and Mr. Jones.
Plaintiff additionally asserts a claim pursuant to Tenn. Code Ann. § 48-240-101, contending
that she was expelled as a member of the LLC for which she has a cause of action.

       In order to prevail on her generic claims of fiduciary duty and fair dealing, Plaintiff
must show: (1) a special duty exists by one person to another based on the nature of their
relationship; (2) a breach of that special duty by the fiduciary; (3) the breach was the
proximate cause of damages to the plaintiff; (4) damages arising from the breach of the
fiduciary duty. Morrison v. Allen, 338 S.W.3d 417, 438 (Tenn. 2011). We have determined
that Plaintiff has failed to present facts sufficient to establish such a duty by either
Defendant; thus, the generic claims were properly dismissed.

       As for any statutory fiduciary duty a member of a member-managed LLC may owe
to other members, this court previously interpreted the Tennessee Limited Liability Company
Act, and specifically Tenn. Code Ann. § 48-240-102(a), as stating that members did not owe
a fiduciary duty to other members. See McGee v. Best, 106 S.W.3d 48, 64 (Tenn. Ct. App.
2002) (stating the statute that was in effect “define[d] the fiduciary duty of members of a
member-managed LLC as one owing to the LLC, not to individual members.”). In 2006, the
General Assembly enacted the Tennessee Revised Limited Liability Company Act (the “New
Act”), codified at Tenn. Code Ann. §§ 48-249-101 to -249-1133, pursuant to which members
of a member-managed LLC do owe fiduciary duties to each other, specifically the duties of
loyalty and care. See Tenn. Code Ann. § 48-249-403(a)-(c). Thus, a member-to-member duty
may exist, subject to the applicability of the New Act to LLC’s formed prior to or after

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January 1, 2006.18 Nevertheless, we have determined that neither statutory scheme applies
because, although Plaintiff vehemently contends she is entitled to be a member of the LLC,
it is undisputed that Plaintiff has never been conveyed a membership interest in the LLC and,
therefore, she has never been a member of the LLC.19 Accordingly, Mr. Jones did not owe
such duty to Plaintiff.

      As for her wrongful expulsion claim under Tenn. Code Ann. § 48-240-101, it is
undisputed that Plaintiff never owned a membership interest in the LLC and one cannot be
wrongfully expelled if one is not a member. Therefore, Plaintiff cannot prove at trial that she
was wrongfully expelled as a member from the LLC pursuant to Tenn. Code Ann. § 48-240-
101.

       We, therefore, affirm the summary dismissal of Plaintiff’s breach of fiduciary duty
and fair dealings claim.

       18
          The Tennessee Revised Limited Liability Company Act (the “New Act”), codified at Tenn. Code
Ann. §§ 48-249-101 to -249-1133, made extensive revisions to the operation of LLCs in Tennessee and
became effective on January 1, 2006. See Tenn. Code Ann. § 48-249-1002. The New Act applies to all LLCs
formed after January 1, 2006. Id. LLCs formed prior to January 1, 2006, continue to be governed by the
Tennessee Limited Liability Company Act (the “Prior Act”), codified at Tenn. Code Ann. §§ 48-201-101
to 248-606, unless they expressly choose to be governed by the New Act. See Tenn. Code Ann. §
48-249-1002(b). As a result, both the New Act and Prior Act govern LLCs in Tennessee depending on the
particular LLC at issue.

        Kingdom Creations, LLC was formed on December 8, 2005 under the Prior Act; accordingly, Tenn.
Code Ann. § 48-240-102(a) governs the fiduciary duty of members of a member-managed LLC, which reads
as follows:

       Except as provided in the articles or operating agreement, every member of a
       member-managed LLC must account to the LLC for any benefit, and hold as trustee for it
       any profits derived by the member without the consent of the other members from any
       transaction connected with the formation, conduct, or liquidation of the LLC or from any
       use by the member of its property including, but not limited to, confidential or proprietary
       information of the LLC or other matters entrusted to the member as a result of such person's
       status as a member.

Tenn. Code Ann. § 48-240-102(a).
       19
        For an in depth discussion of the fiduciary duties owed, or not owed, by members of an LLC to
other members, see Rock Ivy Holding, LLC v. RC Properties, LLC, No. M2012-02702-COA-R3-CV, __
S.W.3d __, 2014 WL 356982, at *12-15 (Tenn. Ct. App. Jan. 30, 2014).

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                                       I N C ONCLUSION

       The judgment of the trial court is affirmed in part, and reversed in part, and this matter
is remanded with costs of appeal assessed against Defendants.

                                                        ______________________________
                                                        FRANK G. CLEMENT, JR., JUDGE

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