Court Opinion

ID: 2818815
Source: CourtListenerOpinion
Date Created: 2015-07-21 18:08:05.858687+00
Date Added: 2024-06-11T11:30:50.097184
License: Public Domain

Illinois Official Reports

                                   Appellate Court

                      Johnson v. Bishof, 2015 IL App (1st) 131122

Appellate Court       KONI JOHNSON, Plaintiff-Appellant, v. CHRISTINE PABIN
Caption               BISHOF, M.D., Individually and as an Agent and/or Employee of
                      Cook County, d/b/a John H. Stroger, Jr., Hospital; COOK COUNTY,
                      d/b/a John H. Stroger, Jr., Hospital, by and Through its Agent and/or
                      Employee, Christine Pabin Bishof, M.D.; JONATHAN BANKOFF,
                      M.D., Individually and as an Agent and/or Employee of Cook County,
                      d/b/a John H. Stroger, Jr., Hospital; and COOK COUNTY, d/b/a John
                      H. Stroger, Jr., Hospital, by and Through its Agent and/or Employee,
                      Jonathan Bankoff, M.D., Defendants-Appellees.

District & No.        First District, Fifth Division
                      Docket No. 1-13-1122

Filed                 March 13, 2015
Rehearing denied      June 22, 2015
Modified upon
denial of rehearing   June 26, 2015

Decision Under        Appeal from the Circuit Court of Cook County, No. 08-L-006337; the
Review                Hon. Kathy M. Flanagan, Judge, presiding.

Judgment              Affirmed.

Counsel on            Power Rogers & Smith, P.C., of Chicago (Joseph A. Power, Jr., and
Appeal                Carolyn Daley Scott, of counsel), for appellant.

                      Anita M. Alvarez, State’s Attorney, of Chicago (Patrick T. Driscoll,
                      Jr., Jeffrey McCutchan, and Sandra J. Weber, Assistant State’s
                      Attorneys, of counsel), for appellees.
     Panel                      PRESIDING JUSTICE PALMER delivered the judgment of the court,
                                with opinion.
                                Justices McBride and Gordon concurred in the judgment and opinion.

                                                  OPINION

¶1         Plaintiff Koni Johnson filed an action against defendants Christine Pabin Bishof, M.D.,
       Jonathan Bankoff, M.D., and the County of Cook, doing business as John H. Stroger, Jr.,
       Hospital (the county) alleging negligence, negligent infliction of emotional distress and
       violation of the Emergency Medical Treatment and Active Labor Act (EMTALA) (42 U.S.C.
       § 1395dd (2012)) in defendants’ diagnosis and treatment of her in the emergency room of
       John H. Stroger, Jr., Hospital (Stroger Hospital). The court entered summary judgment for
       defendants on all counts asserted against them in plaintiff’s fifth amended complaint. On
       appeal, plaintiff argues the court erred in granting summary judgment on (1) counts I and III,
       as defendants are not immune from liability under sections 6-105 and 6-106 of the Local
       Governmental and Governmental Employees Tort Immunity Act (745 ILCS 10/6-105, 6-106
       (West 2012)) (Tort Immunity Act) for their negligence in failing to appropriately treat her,
       (2) counts II and IV, as defendants are not immune from liability under the Tort Immunity
       Act for their negligent infliction of emotional distress on her and (3) count V, as questions of
       fact exist regarding whether she was given a medical screening examination within
       defendants’ capability to provide and was stabilized before being discharged from the
       emergency room as required by EMTALA. We affirm.

¶2                                         BACKGROUND
¶3         This appeal concerns the trial court’s grant of summary judgment to defendants on
       plaintiff’s fifth amended complaint sounding in medical negligence, negligent infliction of
       emotional distress and violation of EMTALA.1 Plaintiff filed the complaint in September
       2009, directing counts I through V at defendants and counts VI through VIII at four
       codefendants. Only the five counts directed at defendants are at issue here.

            “[S]ection 1867 of the Social Security Act, codified at 42 U.S.C. § 1395dd [is] better known as the
             1

       Emergency Medical Treatment and Active Labor Act (EMTALA).” Arellano v. Department of Human
       Services, 402 Ill. App. 3d 665, 675 (2010). A “limited ‘anti-dumping’ statute,” EMTALA’s “ ‘core
       purpose is to get patients into the system who might otherwise go untreated and be left without a
       remedy because traditional medical malpractice law affords no claim for failure to treat.’ ” Jinkins v.
       Evangelical Hospitals Corp., 336 Ill. App. 3d 377, 385 (2002) (quoting Bryan v. Rectors & Visitors of
       the University of Virginia, 95 F.3d 349, 351 (4th Cir. 1996)). To that end, EMTALA provides that any
       individual who comes to a hospital’s emergency department requesting an examination or treatment for
       a medical condition must be provided “an appropriate medical screening examination within the
       capability of the hospital’s emergency department, including ancillary services routinely available to
       the emergency department, to determine whether or not an emergency medical condition *** exists.”
       42 U.S.C. § 1395dd(a) (2012). If an emergency medical condition exists, then the hospital must
       stabilize the patient prior to transfer or discharge. 42 U.S.C. § 1395dd(b) (2012).

                                                      -2-
¶4       In the complaint, plaintiff stated that she presented to the emergency room at Stroger
     Hospital, a hospital owned and operated by the county, on or about March 4, 2007,
     complaining of back spasms, numbness in her right lower extremity, cramping in her right
     thigh and severe pain in her back. Plaintiff had slipped on ice the previous day. She did not
     have medical insurance. Plaintiff alleged she was seen by Drs. Bishof and Bankoff,
     emergency room physicians at the hospital and agents and/or employees of the county. She
     asserted she complained to Drs. Bishof and Bankoff that her leg was numb, it felt like her leg
     was getting weak and she could not move her toes. Before being discharged from the
     emergency room, she claimed she could not walk. She alleged that Drs. Bishof and Bankoff
     “did not perform a proper initial medical screening examination” on her, “ordered a
     Computerized Axial Tomography (CAT scan) only upon [her] insistence” and “failed to
     screen and treat [her] for a spinal cord injury.” Plaintiff claimed Drs. Bishof and Bankoff
     accused her “of faking her injuries” and discharged her with Valium and a diagnosis of
     muscle spasm and did not give her any follow-up information or instructions upon discharge.
     She asserted that Drs. Bishof and Bankoff “had the duty to possess and apply the knowledge
     and use the skill of a reasonable well qualified emergency room physician under the same or
     similar circumstances.” Plaintiff also stated that, on March 5, 2007, she presented to the
     emergency room at Lincoln Park Hospital, from which she was discharged with a diagnosis
     of “numbness, possibly fictitious,” and she then returned to the emergency room at Stroger
     Hospital, complaining of the inability to move her legs. She was diagnosed at Stroger
     Hospital with a spinal cord contusion and paralysis on March 6, 2007.
¶5       In counts I and III of plaintiff’s fifth amended complaint, she asserted negligence claims
     against defendants. She claimed she suffered permanent injuries and lost earnings as a
     proximate result of defendants’ negligent failure to do one or more of the following: (1)
     properly perform an initial medical screening examination; (2) properly screen her for her
     signs and symptoms; (3) properly treat her for her signs and symptoms; (4) properly treat her
     for a spinal cord injury; (5) properly consult with a neurologist or neurosurgeon for her signs
     and symptoms; or (6) refer her to a neurologist or neurosurgeon for treatment of her signs
     and symptoms.2
¶6       In counts II and IV, plaintiff asserted negligent infliction of emotional distress against
     defendants, alleging the same negligent acts and omissions as set forth in her negligence
     counts. She claimed she suffered and will continue to suffer permanent injuries, lost earnings
     and “severe mental and emotional anguish due to her injuries” as a proximate result of one or
     more of the negligent acts or omissions.
¶7       In count V, plaintiff asserted the county “had a duty to provide for an appropriate medical
     screening for [her] within the capability of [Stroger Hospital’s] emergency department,
     including ancillary services routinely available to the emergency department, to determine
     whether or not an emergency medical condition existed” and that it failed to provide her with
     an appropriate medical screening examination within the capability of the hospital’s
     emergency department. She asserted the county was negligent in failing to (1) properly
     perform an appropriate medical screening examination pursuant to EMTALA or (2) properly

         2
         Defendants’ expert witness, neurologist Charles C. Wang, M.D., explained in his discovery
     deposition that “symptoms” are complaints of the patient while “signs” are the objective findings of a
     medical examination.

                                                   -3-
       stabilize, treat, and refer her to a neurologist or neurosurgeon in violation of EMTALA.
       Plaintiff sought damages for the permanent injuries she suffered as a proximate result of
       these negligent acts or omissions and for the severe mental and emotional anguish she
       allegedly suffered and will continue to suffer due to those injuries.
¶8          Defendants answered, denying the allegations. They filed affirmative defenses asserting
       that, as a “local public entity” and employees of that public entity acting within the scope of
       their employment, they were immune from liability for any injury which may have been
       caused to plaintiff by their failure to diagnose or treat her condition pursuant to sections
       6-105 and 6-106(a) of the Tort Immunity Act (745 ILCS 10/6-105, 6-106(a) (West 2012)).3
       The parties then conducted extensive discovery.
¶9          In plaintiff’s discovery deposition, she testified that she slipped on a patch of ice on
       March 3, 2007, and fell flat on her back. The next day, she went to the emergency room at
       Stroger Hospital, complaining of back spasms, legs tingling and back pain. Dr. Bishof
       examined her but plaintiff could not recall what examinations Dr. Bishof performed. At some
       point, plaintiff received intravenous infusions of Valium and morphine for her pain and two
       X-rays were taken of her back. Plaintiff was then examined by Dr. Bankoff.
¶ 10        Plaintiff testified that Dr. Bankoff told her there was “nothing wrong” with her and she
       had to “get out of here.” He stated “I don’t know that you think you’re up to” and told her
       “you’re lying, you’re faking.” Plaintiff stated that, by this time, many hours after she first
       arrived in the emergency department, she could not walk but “they wouldn’t listen to [her].”
       Plaintiff testified that Dr. Bankoff “kept insisting” that there was nothing wrong with her and
       that she could stand. He told her to stand and she “said no, I can’t stand, no, I can’t.” He did
       not believe her when she said she could not stand. With plaintiff’s boyfriend on one side and
       Dr. Bankoff on the other, they took plaintiff by the arms and stood her up. Dr. Bankoff then
       told her boyfriend “to let go,” which he did, and plaintiff collapsed to the ground. Plaintiff
       testified that the doctor looked at her and told her “see how your legs are bent, because they
       are crossed like this, like sort of funny. He goes, no one does that, you know, when they just
       fall, really, you’re doing yoga positions, so you’re lying, you’re doing yoga positions.”
¶ 11        Plaintiff testified that a CAT scan was then taken and a “second male doctor” told her the
       results, telling her there was nothing wrong with her and “we’re not going to do an MRI
       [magnetic resonance imaging] because you don’t need one.”4 This second male doctor then
       discharged her with instructions “to see a doctor, *** take it easy, take aspirin or something,

          3
            Section 6-105 provides:
          “Neither a local public entity nor a public employee acting within the scope of his employment is
          liable for injury caused by the failure to make a physical or mental examination, or to make an
          adequate physical or mental examination of any person for the purpose of determining whether
          such person has a disease or physical or mental condition that would constitute a hazard to the
          health or safety of himself or others.” 745 ILCS 10/6-105 (West 2012).
          Section 6-106(a) provides:
          “(a) Neither a local public entity nor a public employee acting within the scope of his employment
          is liable for injury resulting from diagnosing or failing to diagnose that a person is afflicted with
          mental or physical illness or addiction or from failing to prescribe for mental or physical illness or
          addiction.” 745 ILCS 10/6-106(a) (West 2012).
          4
            This “second male doctor” is not identified or named in plaintiff’s complaint.

                                                      -4-
       if conditions get worse come back, but I couldn’t walk, and they wouldn’t listen to me, and
       he kept writing on the paper that I felt fine.” She said, “I was told there was nothing wrong
       with me. The first doctor [Dr. Bankoff] *** said there was absolutely nothing wrong with me
       and made me stand up and fall on the ground, insisting there was nothing wrong with me.
       The second doctor kept insisting there was nothing wrong with me, and they sent me home
       saying there was nothing wrong with me.”5
¶ 12        Plaintiff testified: “I didn’t know what to do. I just wanted them to admit me and keep
       looking, find out what was wrong, believe me, to believe me, and they wouldn’t believe me,
       and their treatment of me then too, and, yes, they did not go further with their tests that they
       could have performed.” She stated she kept telling the doctors that she wanted them “to go
       further, is there anything else, because I knew there was something wrong,” but did not
       request any specific tests. Plaintiff could not walk by this point and her boyfriend, aided by
       an orderly, had to lift her into his car. She went home and slept for a few hours. When she
       woke, she still could not stand, was in severe pain and could not urinate.
¶ 13        Plaintiff testified that her boyfriend then took her to Lincoln Park Hospital, where she
       was examined by Frederic Fishman, M.D. Plaintiff stated Dr. Fishman told her there was
       nothing wrong with her, told her she had to leave and pushed her in her wheelchair into the
       waiting room while she was still crying and “told everybody that [she] was a mental case and
       to get out of there or he would call the cops.” Later the same day, plaintiff returned to Stroger
       Hospital. On this second visit to Stroger Hospital, plaintiff was evaluated by a neurosurgeon,
       an MRI was taken of her back, plaintiff was diagnosed with a spinal injury and she was
       admitted to the hospital. Plaintiff remained at Stroger Hospital for a week before being
       transferred to Oak Forest Hospital for inpatient rehabilitation.
¶ 14        Asked to explain the emotional distress “problem” she claimed resulted from her fall and
       treatment, plaintiff testified:
                    “I have no self-confidence anymore. I feel very much that I have to defend myself
                or at least explain myself, say I’m sorry to anybody, that no one’s going to believe me
                anyway, that I’m just kind of a phony, people don’t put any trust or faith in me.”
       She stated she had regularly spoken to a psychologist at Oak Forest Hospital during her
       rehabilitation stay there after her transfer from Stroger Hospital and this doctor had told her
       she needed to continue seeing a psychologist after her discharge. Plaintiff was “still” taking
       Wellbutrin (an anti-anxiety medication) as prescribed to her by this doctor but was not seeing
       a psychologist as she could not afford one. She testified that, “a long time ago,” before her
       fall, she had taken medication for depression.
¶ 15        The medical record of plaintiff’s emergency room visit lists Dr. Bishof as the primary
       “MD/NP.” It shows plaintiff was first “seen” in the emergency room shortly after 5 p.m. and
       discharged at 3 a.m. the next day. During her stay, she received multiple doses of the
       painkiller Toradol, of Valium and of morphine. Dr. Bishof ordered two X-rays of plaintiff’s
       spine, taken five hours apart. The X-rays showed “vertebral body and disc height and
       alignment are preserved *** [and] no definite fracture” and “bony contours and joint spaces
       are seen to be within normal limits.” The CAT scan ordered by Dr. Bishof showed “no acute
       fracture or dislocation,” “vertebral body heights and intervertebral spaces are preserved” and

           5
            In contradiction to her earlier testimony, she stated that the second male doctor was the doctor
       “that kept saying I don’t know what you think you’re up to.”

                                                     -5-
       “soft tissues are unremarkable.” The discharge diagnosis written in the record is
       “back/buttock contusion s/p RH.” The “instructions to patient” directed plaintiff to take the
       pain medication Motrin as prescribed, follow up with her primary care physician and “rest.”
       The chart is signed by Dr. Bishof and Dr. Sergel, Dr. Bishof’s attending physician. An
       emergency department “discharge” computer record lists the “primary discharge diagnosis”
       as “muscle spasm.”
¶ 16       Dr. Bishof testified in her discovery deposition that she took a “complete history and
       physical” of plaintiff. She performed “a complete head-to-toe exam” of plaintiff, determining
       that plaintiff’s neurological exam was “intact, plaintiff had no point tenderness over her back
       or bruising and had full range of motion at her hips, knees and ankles on her own and with
       Dr. Bishof “passively ranging her through motion.” Dr. Bishof found plaintiff “had some
       tense paraspinal muscles in her low back” and seemed to be spasming in pain but her cranial
       nerves were intact, her tendon reflexes were normal, there was normal sensation in all four of
       her extremities and complete and full strength in all her extremities, and there were no signs
       of upper motor neuron problems.
¶ 17       Dr. Bishof testified that, after her physical examination of plaintiff, she ordered that
       plaintiff receive an anti-inflammatory and pain medication to help with her muscle spasms,
       Valium and, when plaintiff complained of pain, morphine. Dr. Bishof reassessed plaintiff
       several different times. When plaintiff complained that her right leg was getting weak, Dr.
       Bishof reassessed her but found “a normal exam.” As a matter of practice, she would have
       rechecked plaintiff’s “deep tendon reflexes,” the sensation and strength in her feet and her
       ability to move her legs. Dr. Bishof “did not find any physical objective findings” on her
       reexamination but, as plaintiff was complaining of new symptoms, Dr. Bishof ordered a CAT
       scan of plaintiff’s spine. Dr. Bishof’s shift then ended and she did not see plaintiff again.
¶ 18       Dr. Bishof testified that her initial impression of plaintiff’s symptoms was “muscle spasm
       with possible contusion to her back from the fall,” which was consistent with the symptoms
       of which plaintiff complained. Dr. Bishof remembered, however, that plaintiff “had some
       objective findings which were not consistent with the subjective findings [plaintiff’s
       complaints].” Specifically, she remembered that plaintiff was complaining of numbness but
       “had a normal neurological exam, normal sensation and proprioception” and that she was
       moving around “so much” on the gurney, which Dr. Bishof considered inconsistent with
       being in pain. Dr. Bishof’s impression was that plaintiff “had muscle spasm” causing her
       pain, numbness and cramping. Dr. Bishof noted that, at times, when she looked into
       plaintiff’s cubicle while passing by, plaintiff appeared very comfortable and relaxed on the
       gurney but, “at other times when you would step into the room, she was writhing around on
       the cart.” It was Dr. Bishof’s impression that plaintiff seemed relaxed and comfortable when
       Dr. Bishof was not in the room.
¶ 19       Dr. Bishof stated her opinion that, at the time she saw plaintiff, plaintiff had not suffered
       any permanent injury to her spinal cord and was neurologically intact. Overall, based on all
       of plaintiff’s complaints, it was Dr. Bishof’s “impression that [plaintiff] had muscle spasm.”
       Dr. Bishof came to a differential diagnosis that plaintiff had “contused a bone[,] *** bruised
       a bone,” and, when plaintiff’s symptoms escalated, ordered a CAT scan “to rule out any bony
       injury that may have not been picked up on the plain films.” She remembered that she did not
       call in a neurologic consult because she and her attending physician, to whom she had
       conveyed plaintiff’s history, the results of her physical exam of plaintiff and her impression

                                                   -6-
       regarding plaintiff’s condition, did not think it was indicated. She would also have spoken to
       her attending physician about “the plan for evaluation and treatment.”
¶ 20       Dr. Bishof’s shift ended at midnight and her chief resident, Dr. Bankoff, took over
       plaintiff’s care. The last Dr. Bishof knew, plaintiff was being sent for a CAT scan. She did
       not discharge plaintiff and was not the one who wrote the “discharge diagnosis” into
       plaintiff’s medical record. Dr. Bishof stated it was her custom and practice to give an oral
       report to the doctor taking over a patient’s care but she did not specifically remember giving
       Dr. Bankoff an oral report on plaintiff. Dr. Bishof asserted she did not believe plaintiff was
       “faking her injuries” and she had never accused plaintiff of doing so.
¶ 21       Dr. Bankoff testified in his discovery deposition that he did not remember plaintiff and
       had no recollection of any conversation with her but her medical records showed he
       examined her in the Stroger Hospital emergency department in the early morning on March
       5, 2007. He assumed he received the customary briefing on this patient from the “off-going”
       team of residents at the change of their shift but he could not specifically recall the briefing
       he received on that shift. From the medical records, he knew he attended to her twice, gave
       her a prescription for Motrin and, although he documented that she “had subjective back pain
       with numbness and [was] unable to walk subjectively,” his “normal neurologic exam” did not
       objectively find numbness. He did not remember performing the exam or what it had
       entailed. He did not know whether he asked plaintiff to stand or walk and whether she
       complied. As was his custom and practice, he would have written plaintiff’s discharge order
       and clarified any discharge instructions with her but another doctor would “actually”
       discharge her. He knew from the medical record that a CAT scan of plaintiff was “negative”
       but did not know who wrote this note in the record. Although the medical record stated
       plaintiff’s “primary discharge diagnosis” as muscle spasm, Dr. Bankoff stated it was not his
       diagnosis. He did not remember plaintiff at all, had no recollection of anything other than
       what he had written in the medical record and had no memory of asking plaintiff to stand or
       of accusing her of faking her injury.
¶ 22       Plaintiff’s expert witness, emergency room physician Kenneth A. Corre, M.D., testified
       in his deposition that the county/Stroger Hospital violated EMTALA. He stated the basis for
       his opinions was “[t]hat the patient presented to Stroger Hospital did not have an appropriate
       or complete medical screening exam, [and] that she, in fact, did have an emergency medical
       condition [a ‘spinal cord contusion with neurologic findings’] which was not assessed nor
       treated or dispositioned appropriately.” Dr. Corre opined that plaintiff did not receive a
       “complete medical screening” or “subsequent appropriate testing or diagnosis” and “should
       have been hospitalized and received immediate consultation [by a spine specialist,
       neurosurgeon or neurologist] and treatment that would have been part of that
       hospitalization.” He stated plaintiff should have been immediately immobilized with her
       spine stabilized and should have received “high-dose steroids.”
¶ 23       Dr. Corre stated that, when plaintiff presented to Stroger Hospital on March 4, 2007, the
       emergency medical screening examination required a complete and detailed history, a
       complete and detailed physical exam, imaging which included an MRI of the spine, “stat”
       consultation with a spine specialist, immobilization and stabilization of the spine, intravenous
       high-dose steroids, hospitalization of plaintiff as opposed to her being discharged home and
       “the diagnosis of spinal injury, in particular spinal cord contusion, be made.” It was his
       opinion that Dr. Bishof’s initial medical screening, including her failure to schedule an MRI,

                                                  -7-
       and physical examination of plaintiff were inadequate and below the standard of care as
       plaintiff presented with an obvious spinal cord injury that should have been diagnosed by Dr.
       Bishof as an emergency medical condition requiring immobilization, an MRI, consultation
       with a spine specialist and hospital admission. Instead, as a result of Dr. Bishof’s inadequate
       examination and testing, she diagnosed plaintiff with a muscle spasm, which diagnosis was
       accepted by Dr. Bankoff after he received the results of a CAT scan on plaintiff and led to
       plaintiff’s discharge from the hospital with after-care instructions appropriate for a muscle
       spasm. Dr. Corre stated the after-care instructions were “absolutely not” the appropriate
       instructions for treatment of plaintiff’s spinal cord injury. He asserted that her type of spinal
       cord injury presented an emergency medical condition and would not have necessitated
       after-care instructions given that, “by standard of care and EMTALA,” she would have been
       “admitted, treated, immobilized, et cetera.” Dr. Corre asserted that the instructions plaintiff
       received were related “to the diagnosis of back or buttock contusion only” and, if given for
       something more severe such as a spinal cord contusion or injury, were “woefully inadequate
       and substandard.” Dr. Corre stated that, taking together plaintiff’s complaints, the mechanism
       of her injury, the results of the physical examination and the failure to carry out “a complete
       and standard exam,” “they clearly did not take this patient seriously, and I believe that they
       also clearly violated patient safety.”
¶ 24       Plaintiff’s other expert witness, neurologist Adrian Richard Mainwaring Upton, M.D.,
       stated that, based on his review of plaintiff’s medical records and his examination of plaintiff,
       she had suffered a contusion of the spinal cord as a result of her fall. After discussing
       plaintiff’s signs and symptoms, Dr. Upton stated he did not know how Dr. Bishof “could
       even begin to suggest” that plaintiff’s numbness was due to muscle spasm and found this to
       be “quite frankly nonsense.” Dr. Upton opined that Dr. Bishof did not perform a thorough
       screening evaluation to determine whether or not a spinal cord injury existed and she should
       have made a probable diagnosis of spinal cord injury and treated plaintiff for such. He felt
       that the combination of Dr. Bishof’s failure to order an MRI, failure to request a neurological
       opinion, failure to administer the steroid methyl prednisone and failure to immobilize
       plaintiff comprised a deviation from the standard of care which aggravated a preexisting
       condition suffered by plaintiff. Dr. Upton noted that Dr. Bishof did not write a diagnosis in
       the record.
¶ 25       Dr. Upton stated his opinion that Dr. Bankoff also deviated from the standard of care as
       Dr. Bankoff “was prepared to help discharge the patient when no diagnosis was made and a
       probable spinal cord lesion had been missed.” He stated Dr. Bankoff failed to perform a
       proper screening evaluation to determine whether spinal cord injury existed, did not order an
       MRI and did not consult a neurologist or neurosurgeon. Dr. Upton testified that Dr. Bankoff
       was the individual who diagnosed plaintiff with a “back and buttock contusion status
       post-fall.” He stated that, although this was not an incorrect diagnosis, “what [Dr. Bankoff]
       didn’t do was find out why she had the neurological symptoms which was the spinal cord
       swelling as a result of the fall.” Dr. Bankoff should have gone further and considered the
       possibility that plaintiff had suffered a spinal lesion, not merely a back and buttock bruising.
       Dr. Upton stated the after-care instructions given to plaintiff were not treatment for a spinal
       cord injury and would not have been of any benefit to plaintiff in preventing her from
       progressing from bruising to paraplegia. It was Dr. Upton’s opinion that any of the doctors
       responsible for the care and treatment of plaintiff should have, based on plaintiff’s signs and

                                                   -8-
       symptoms, “worked her up [(diagnosed her)] for a contused spinal cord, had an MRI done,
       delivered the steroids,” as was the standard treatment for spinal cord injuries in general. He
       found the evidence “obvious” that plaintiff had a contused spine and an MRI, although not
       used to make a diagnosis, would have confirmed or denied the clinical diagnosis. The
       painkillers prescribed for plaintiff upon discharge would have eliminated plaintiff’s pain and
       improved her back if she “only” had a contused back but her numbness indicated that it was
       very unlikely that she only had a contused back.
¶ 26        Retired Oak Forest Hospital clinical psychologist Malcolm J. Brachman, Jr., Ph.D.,
       testified that he visited plaintiff once during her admission to the spinal cord injury
       rehabilitation unit at Oak Forest Hospital in 2007. Plaintiff’s Oak Forest Hospital medical
       records showed that, as with any patient admitted to the rehabilitation unit, plaintiff had
       received a psychological screening. Plaintiff’s medical records showed a staff psychologist
       diagnosed plaintiff as suffering from depression and anxiety, a staff psychiatrist found
       plaintiff had a history of “major depressive disorder with psychosis” and “psychosis with
       depression” and might possibly suffer from “bipolar disorder,” and plaintiff told a staff social
       worker that she had suffered from depression since the age of 21, for more than 20 years.
       During plaintiff’s stay at Oak Forest Hospital, a predoctoral psychology intern conducted six
       therapy sessions with plaintiff. Dr. Brachman stated that he went to talk to plaintiff once,
       after she had expressed suicidal ideation to her therapist. Dr. Brachman opined that, based on
       his general understanding of rehabilitation patients and given plaintiff’s prior history of
       depression or “mental condition,” her “traumatic injury” “probably exacerbated” her existing
       mental condition.
¶ 27        Defendants’ expert witness, neurologist Charles C. Wang, M.D., testified in some detail
       regarding plaintiff’s signs and symptoms and opined Dr. Bishof did “a complete
       head-to-toe,” “pretty thorough” examination involving “neuro” and “deep tendon reflexes.”
       He considered it “pretty good for an emergency physician in terms of neurologic
       examination.” He stated Dr. Bishof found a “normal exam,” Dr. Bankoff’s discharge
       diagnosis was back/buttock contusion and the emergency department’s working diagnosis
       was muscle spasm with possible contusion to plaintiff’s back from the fall. Dr. Wang thought
       the likely cause of plaintiff’s complaints was spinal cord contusion. Regarding plaintiff’s
       complaint to Dr. Bankoff that she could not walk, Dr. Wang stated he would expect a
       reasonably qualified physician under those circumstances to have the patient walk.
¶ 28        In October 2011, defendants moved for summary judgment on negligence counts I and
       III. Pointing out that plaintiff’s experts testified that Drs. Bishof and Bankoff failed to
       perform diagnostic examinations and tests and to diagnose or treat a spinal cord injury/spinal
       cord contusion (SCI/SCC), defendants argued that they were entitled to judgment as matter
       of law under sections 6-105 and 6-106(a) of the Tort Immunity Act. Plaintiff responded that
       defendants were not immune from liability on counts I and III as her allegations were
       “primarily rooted” in defendants’ failure to perform an initial medical screening, screen her
       for her signs and symptoms, properly treat her for her signs and symptoms and properly
       consult with or refer her to a neurologist or neurosurgeon, i.e., were rooted in defendants’
       negligent and inadequate treatment of the injuries, signs and symptoms as diagnosed by
       defendants for which there was no immunity pursuant to sections 6-106(c) and (d) of the Tort
       Immunity Act.

                                                  -9-
¶ 29       The court granted defendants’ motion for summary judgment on counts I and III on
       January 27, 2012. It found that defendants diagnosed plaintiff “with a back/buttocks
       contusion and treated her for the erroneous diagnosis,” “failed to correctly diagnose her
       spinal cord injury, which required different treatment and was delayed due to the
       misdiagnosis,” and “failed to perform the tests which would have led to the proper
       diagnosis.” The court determined that “[t]he claim against the Defendants here is, in essence,
       based on their failure to perform an adequate examination and their failure to diagnose the
       Plaintiff’s spinal cord injury, rather than their negligence in treating the spinal cord injury.” It
       found defendants were, therefore, immunized from liability from the negligence alleged in
       counts I and III pursuant to sections 6-105 and 6-106 of the Tort Immunity Act and summary
       judgment on those counts was warranted.
¶ 30       The county moved for summary judgment on the EMTALA count V, asserting that it was
       immune from liability for any failure to perform an appropriate medical screening
       examination under the Tort Immunity Act and that EMTALA did not preempt the Tort
       Immunity Act. It also argued that plaintiff presented no evidence to show that any member of
       the Stroger Hospital emergency department staff had determined plaintiff had an emergency
       medical condition or had intended to discharge an unstable patient in violation of EMTALA.
       In support of its motion, the county presented the deposition of its expert emergency
       medicine physician, Richard M. Feldman, M.D. Although Dr. Feldman agreed that Drs.
       Bishof and Bankoff had “missed the diagnosis” of plaintiff’s spinal cord injury and plaintiff
       was not stabilized when she was discharged “the first time from Stroger Hospital,” he found
       plaintiff’s “EMTALA issue” was “a nonstarter.” He testified:
                    “There is a well [sic] beyond the medical screening exam for this patient, the fact
               that there was a diagnosis made that turned out to be not as severe as the diagnosis
               she eventually had, EMTALA has nothing to do with whether or not you make the
               correct diagnosis. It has to do with whether you treat the patient as you would treat
               every other patient that presents a similar type symptomography.
                    Pain medicine, X-rays, observation, more pain medicine, CAT scan is needed,
               disposition accordingly, but in terms of the patient being treated as any other patient
               would be[,] she was for the set of symptoms she had. The fact that they didn’t go
               further with an MRI has to do with clinical judgment. Has nothing to do with the
               desire on the part of the doctors or institution not to care for the patient appropriately
               as they would with every other patient.”
       Plaintiff responded to the motion, arguing that EMTALA did preempt the Tort Immunity Act
       and that questions of material fact existed regarding whether the county violated EMTALA
       and whether, as required by EMTALA, she was given a medical screening and ancillary
       services within the capability of Stroger Hospital’s emergency department and stabilized
       before being discharged.
¶ 31       The court granted the county’s motion for summary judgment on July 27, 2012. It held
       that sections 6-105 and 6-106 of the Tort Immunity Act directly conflict with EMTALA and
       EMTALA therefore preempts the Tort Immunity Act such that the requirements of

                                                    - 10 -
       EMTALA apply to the county.6 It then held that there was no evidence to show that the
       county violated EMTALA at the time of plaintiff’s emergency room visit to Stroger Hospital.
       The court explained there was no evidence that the screening plaintiff received at Stroger
       Hospital deviated in any way from the hospital’s own standard screening procedures or that
       plaintiff was treated any differently from other patients based on her lack of insurance or
       inability to pay. It, therefore, found no evidence to support a violation of EMTALA with
       regard to whether the county performed an appropriate screening examination under the
       statute. The court also found that, as plaintiff was not diagnosed with an emergency medical
       condition, Stroger Hospital had no duty to provide necessary stabilizing treatment under
       EMTALA.
¶ 32       Defendants then moved for summary judgment on the negligent infliction of emotional
       distress counts II and IV pursuant to section 6-109 of the Tort Immunity Act (745 ILCS
       10/6-109 (West 2012)).7 They argued that the gist of these claims was that defendants were
       liable for failing to admit plaintiff to the hospital and they were immune from failure to admit
       under section 6-109. The court granted the motion for summary judgment on February 1,
       2013. It found section 6-109 of the Tort Immunity Act was inapplicable but that defendants
       were immunized from liability on counts II and IV pursuant to sections 6-105 and 6-106 as
       these counts were “not pled” as claims for negligent infliction of emotional distress but rather
       were identical to counts I and III sounding in medical malpractice, adding only an allegation
       of emotional distress as an element of damages. The court held that, as the negligent
       infliction of emotional distress counts II and IV stemmed from the same failure to adequately
       examine, test and diagnose plaintiff asserted in counts I and III and the allegations in counts
       II and IV were identical to those stated in counts I and III, defendants were immunized from
       liability pursuant to sections 6-105 and 6-106.
¶ 33       On March 5, 2013, the court entered an order finding there was no just reason to delay
       enforcement or appeal of the February 27, 2012, July 27, 2012, and February 1, 2013, orders
       granting summary judgment to defendants on counts I through V. It declared the orders final
       and appealable pursuant to Illinois Supreme Court Rule 304(a) (eff. Feb. 26, 2010). On
       March 27, 2013, plaintiff filed her timely notice of appeal from the March 5, 2013, finality
       order and the three underlying summary judgment orders.

¶ 34                                            ANALYSIS
¶ 35       Plaintiff raises three issues on appeal challenging the court’s grant of summary judgment
       to defendants on all counts against them. She argues: (1) defendants are not immune from
       liability under sections 6-105 and 6-106 of the Tort Immunity Act for their negligent failure
       to appropriately treat plaintiff as alleged in counts I and III; (2) defendants are not immune
       from liability under sections 6-105 and 6-106 of the Tort Immunity Act for their negligent
       infliction of emotional distress caused to plaintiff by their treatment of her as alleged in

           6
             EMTALA provides that its provisions “do not preempt any State or local law requirement, except
       to the extent that the requirement directly conflicts with a requirement of this section.” 42 U.S.C.
       § 1395dd(f) (2012).
           7
             Section 6-109 provides that local public entities and their employees acting in the scope of their
       employment are immune from liability “for an injury resulting from the failure to admit a person to a
       medical facility operated or maintained by a local public entity.” 745 ILCS 10/6-109 (West 2012).

                                                     - 11 -
       counts II and IV; and (3) questions of material fact exist regarding whether, as asserted in
       count V, the county/Stroger Hospital failed to provide plaintiff with a medical screening
       examination within the capability of the hospital’s emergency department and to stabilize her
       prior to discharge as required by EMTALA. We do not consider whether the delay in
       treatment between plaintiff’s first and second visit to Stroger Hospital was the cause of her
       injuries or the extent of her damages as the issues of causation and damages are not before
       us.
¶ 36       Summary judgment is a drastic means of disposing of litigation and should be granted
       only when “ ‘ “the pleadings, depositions, and admissions on file, together with the
       affidavits, if any, show that there is no genuine issue as to any material fact and that the
       moving party is entitled to a judgment as a matter of law.” ’ ” Axen v. Ockerlund
       Construction Co., 281 Ill. App. 3d 224, 229 (1996) (quoting Purtill v. Hess, 111 Ill. 2d 229,
       240 (1986), quoting Ill. Rev. Stat. 1983, ch. 110, ¶ 2-1005(c)). The purpose of summary
       judgment is not to try a question of fact but to determine whether one exists or whether
       reasonable people could draw different inferences from the undisputed facts. Golden Rule
       Insurance Co. v. Schwartz, 203 Ill. 2d 456, 462 (2003); Wood v. National Liability & Fire
       Insurance Co., 324 Ill. App. 3d 583, 585 (2001). We review the trial court’s decision on a
       motion for summary judgment de novo, construing the pleadings, depositions, admissions
       and affidavits strictly against the moving party and liberally in favor of the respondent.
       Golden Rule Insurance Co., 203 Ill. 2d at 462; Gauthier v. Westfall, 266 Ill. App. 3d 213, 219
       (1994).

¶ 37                                     1. Counts I and III–Negligence
¶ 38        At issue first is the trial court’s grant of summary judgment to defendants on counts I and
       III of the fifth amended complaint. The court found defendants, a local public entity and two
       of its employees, immune from liability under sections 6-105 and 6-106 of the Tort Immunity
       Act for the negligence asserted in those counts.8
¶ 39        As noted supra, section 6-105 provides:
                “Neither a local public entity nor a public employee acting within the scope of his
                employment is liable for injury caused by the failure to make a physical or mental
                examination, or to make an adequate physical or mental examination of any person
                for the purpose of determining whether such person has a disease or physical or
                mental condition that would constitute a hazard to the health or safety of himself or
                others.” 745 ILCS 10/6-105 (West 2012).

           8
             “In a negligence medical malpractice case, the burden is on the plaintiff to prove the following
       elements of a cause of action: the proper standard of care against which the defendant physician’s
       conduct is measured; an unskilled or negligent failure to comply with the applicable standard; and a
       resulting injury proximately caused by the physician’s want of skill or care.” Purtill v. Hess, 111 Ill. 2d
       229, 241-42 (1986). “Unless the physician’s negligence is so grossly apparent or the treatment so
       common as to be within the everyday knowledge of a layperson, expert medical testimony is required to
       establish the standard of care and the defendant physician’s deviation from that standard.” Id. at 242.
       Illinois courts follow the “similar locality” rule in determining the standard of care against which the
       defendant physician’s alleged negligence is judged. Id. Under this rule, a physician must possess and
       “apply that degree of knowledge, skill, and care which a reasonably well-qualified physician in the
       same or similar community would bring to a similar case under similar circumstances.” Id.

                                                       - 12 -
       “By its plain terms, section 6-105 provides immunity from liability to a local public entity
       and its employees who have failed to make a physical or mental examination, or who have
       failed to make an adequate physical or mental examination.” Michigan Avenue National Bank
       v. County of Cook, 191 Ill. 2d 493, 505 (2000).
¶ 40       Section 6-106(a) provides:
                “Neither a local public entity nor a public employee acting within the scope of his
                employment is liable for injury resulting from diagnosing or failing to diagnose that a
                person is afflicted with mental or physical illness or addiction or from failing to
                prescribe for mental or physical illness or addiction.” 745 ILCS 10/6-106(a) (West
                2012).
       By its plain language, section 6-106(a) provides immunity from liability to a local public
       entity and its employees “for injury resulting from: (1) a diagnosis that a person is afflicted
       with a mental or physical illness or addiction; (2) failing to diagnose that a person is afflicted
       with a mental or physical illness or addiction; and/or (3) failing to prescribe for a mental or
       physical illness or addiction.” Michigan Avenue National Bank, 191 Ill. 2d at 510.
¶ 41       The trial court stated its basis for granting summary judgment to defendants on their
       sections 6-105 and 6-106(a) immunity defense as follows: “The claim against the Defendants
       here is, in essence, based on their failure to perform an adequate examination and their
       failure to diagnose the Plaintiff’s spinal cord injury, rather than their negligence in treating
       the spinal cord injury.” Plaintiff acknowledges that defendants would be immune from
       liability for failing to make a diagnosis but asserts defendants are not immune from liability
       for negligent treatment and that she has alleged such here.
¶ 42       Plaintiff correctly points out that section 6-106 is not meant to grant blanket immunity for
       negligent treatment of a specific medical condition. Michigan Avenue National Bank, 191 Ill.
       2d at 511. As our supreme court explained in Michigan Avenue National Bank, 191 Ill. 2d at
       511:
                “Although subsection (a) of section 6-106 grants immunity for diagnosing, or failing
                to diagnose, that a person is afflicted with a physical illness, the remaining
                subsections of section 6-106 contain limitations on immunity where it is alleged that a
                local public entity and its public employees have caused a person to suffer injury due
                to the negligent prescription of treatment and/or the negligent administration of
                treatment. Specifically, subsection (b) of section 6-106 provides that a local public
                entity and its public employees are vested with immunity where they administer
                treatment prescribed for mental or physical illness or addiction, so long as such
                treatment is administered with ‘due care.’ 745 ILCS 10/6-106(b) (West 1992).
                Subsection (c) of section 6-106 states that defendants are not immunized where,
                having undertaken to prescribe for mental or physical illness or addiction, they have
                proximately caused an injury to a patient due to negligence or wrongful acts in so
                prescribing. 745 ILCS 10/6-106(c) (West 1992). Finally, subsection (d) of section
                6-106 provides that defendants are liable for injury proximately caused by their
                negligent acts or omissions in the administration of any treatment prescribed for
                mental or physical illness or addiction. 745 ILCS 10/6-106(d) (West 1992).”
¶ 43       It is on the basis of these limitations on immunity that plaintiff asserts defendants are not
       immune from liability for their negligence here. Asserting that defendants erroneously
       diagnosed her with only a back injury and began to treat her for this with pain medication

                                                   - 13 -
       alone, plaintiff claims that, as alleged in her fifth amended complaint and shown by the
       expert testimony, “this is not a failure to diagnose case but instead a negligent and inadequate
       treatment situation,” for which, pursuant to sections 6-106(b), (c) and (d), defendants are not
       immunized. She argues that, contrary to the trial court’s finding, the essence of her claim
       does not stem from defendants’ failures to adequately examine, test and diagnose her, for
       which she acknowledges defendants would be immune under section 6-106(a). Instead, she
       asserts her claim arises from defendants’ “failure to properly perform an initial medical
       screening examination, screen the Plaintiff for her deteriorating signs and symptoms,
       properly treat the Plaintiff for those signs and symptoms, and properly consult with or refer
       the Plaintiff to a neurologist or neurosurgeon,” for which defendants would not be
       immunized. Plaintiff claims the court erred in finding immunity where defendants diagnosed
       plaintiff while still in their emergency room and began administering treatment to her but did
       so in a negligent manner. Citing to American National Bank & Trust Co. of Chicago v. County
       of Cook, 327 Ill. App. 3d 212 (2001), she argues that it was this treatment and the subsequent
       inadequate examinations and prescription of treatment that were negligent and defendants,
       therefore, were not immune under the Tort Immunity Act. In plaintiff’s petition for rehearing,
       she further argues that the initial diagnosis in the emergency room was correct but the
       treatment plaintiff received for that diagnosis was negligent.
¶ 44       In American National Bank & Trust Co., during a prenatal examination, doctors at a Cook
       County hospital clinic diagnosed the plaintiff with a “transverse lie” of her baby, meaning the
       baby could not be delivered vaginally. They prescribed regular monitoring of plaintiff and
       the regular performance of assorted medical tests to determine the baby’s position and
       whether a caesarean section would be required to deliver the baby. Doctors consistently
       performed the prescribed tests and verified that the baby was in the transverse lie position.
       However, shortly before the plaintiff went into labor, one of the defendant doctors
       determined, incorrectly and without performing the prescribed tests, that the baby was no
       longer in the transverse lie position. When the plaintiff went into labor, the baby was
       undeliverable due to its birth position. An emergency caesarean section was performed but
       the baby suffered brain damage. The defendants argued they were immune from liability
       under sections 6-105 and 6-106. The court disagreed.
¶ 45       The court found the doctor’s actions in failing to determine that the baby was still in a
       transverse lie position was not a “diagnosis” for which the defendants would be immune
       under section 6-106(a) as the doctor had not examined the plaintiff in order to investigate,
       analyze or determine her medical condition. American National Bank & Trust Co., 327 Ill.
       App. 3d at 217. Instead, it found the doctor was already aware of the plaintiff’s medical
       condition, specifically the existing “transverse lie” diagnosis, and the doctor’s actions
       consisted of “treating” by caring for and managing the previously diagnosed known
       condition. Id. The court stated that, once the initial diagnosis of transverse lie was made, each
       subsequent prenatal examination did not involve a separate and independent diagnosis to
       determine whether the baby was still in a transverse lie position. Id.
¶ 46       The court explained, “ ‘once diagnosis of a medical condition is made and treatment of
       that condition is prescribed and undertaken, any subsequent diagnosis required to be made as
       a result of that treatment, such as with respect to complications arising from medications
       prescribed or medical procedures performed, may not be entitled to the immunity protection

                                                  - 14 -
       of section 6-106(a).’ ” 9 American National Bank & Trust Co., 327 Ill. App. 3d at 219
       (quoting Michigan Avenue National Bank, 306 Ill. App. 3d at 402). For example, treatment of
       the diagnosed illness might require further medical testing in order to diagnose and treat any
       additional medical conditions that result from the treatment prescribed for the diagnosed
       medical condition. Id. at 220. “ ‘The making of the subsequent diagnosis would become part
       of the treatment prescribed for the medical condition initially diagnosed; and there would be
       no immunity if the subsequent diagnosis was incorrectly made (a negligent or wrongful act)
       or if the diagnosis was not made at all (an act of omission).’ ” Id. at 219 (quoting Michigan
       Avenue National Bank, 306 Ill. App. 3d at 403). “Following the same logic ***, once
       diagnosis of a medical condition is made and treatment of the condition is prescribed and
       undertaken, any subsequent prescription or examination required to be made pursuant to that
       condition is part of the patient’s treatment.” Id. at 220.
¶ 47       The court stated that the plaintiff had been diagnosed with transverse lie prior to her
       examination by the doctor and the prescribed treatment for her condition consisted of regular
       monitoring of her condition, testing and manual maneuvers to determine the baby’s position
       and whether a caesarean section would be required. The doctor’s alleged failure to schedule
       or perform such testing or manipulation constituted an act of omission in administering the
       plaintiff’s prescribed treatment for her previously diagnosed condition. American National
       Bank & Trust Co., 327 Ill. App. 3d at 220. “Under section 6-106(d), in the course of
       administering the treatment prescribed there is no immunity if the subsequent prescription or
       examination was incorrectly made (a negligent or wrongful act) or if the prescription or
       examination was not made at all (an act of omission).” Id. The court found the doctor’s
       conduct was, therefore, afforded no immunity under section 6-106(d). Id.
¶ 48       Plaintiff asserts Dr. Bishof diagnosed plaintiff with a muscle spasm with possible back
       contusion and then began administering treatment to her for her injuries based on that
       diagnosis by administering pain medication and “nothing” for her muscle spasm. Plaintiff
       claims that Dr. Bishof had, at this point, begun treatment for plaintiff’s condition, prescribed
       treatment in the form of pain medicine and the orders for X-rays and had undertaken the
       treatment as the pain medication was in fact administered. She argues that, as a result,
       following American National Bank & Trust Co., any subsequent prescription or examination
       required to be made pursuant to that condition is part of plaintiff’s treatment for purposes of

           9
            The court used the definitions of “diagnosis” and “treatment” set forth by our supreme court in
       Michigan Avenue National Bank v. County of Cook, 191 Ill. 2d 493 (2000). Giving the term “diagnosis”
       as used in section 6-106(a) its plain and ordinary meaning as gleaned from assorted dictionaries, the
       supreme court found it to mean, among other things, the “art or act of identifying a disease from its
       signs and symptoms, and as an investigation or analysis of the cause or nature of a condition, situation,
       or problem,” as well as “the art of distinguishing one disease from another,” “the determination of the
       nature of a case of disease” and “[t]he determination of a medical condition (such as disease) by
       physical examination or by study of its symptoms.” (Internal quotation marks omitted.) Michigan
       Avenue National Bank, 191 Ill. 2d at 510.
           It found “treatment” as used in section 6-106(a) to mean, “the action or manner of treating a patient
       medically or surgically” and “[t]he care of a sick person, and the remedies or means employed to
       combat the disease affecting him” as well as “[t]he management and care of a patient for the purpose of
       combating disease or disorder” and “[t]he medical or surgical management of a patient.” (Internal
       quotation marks omitted.) Michigan Avenue National Bank, 191 Ill. 2d at 511-12.

                                                      - 15 -
       analysis under the Tort Immunity Act. Plaintiff claims that Dr. Bankoff then continued to
       treat her for the injuries previously diagnosed by Dr. Bishof by examining her, administering
       additional pain medication and, upon discharge, providing her with a prescription for another
       pain medication. Plaintiff argues that this evidence shows defendants undeniably began
       treating plaintiff for the injuries they diagnosed as well as for her signs and symptoms and,
       therefore, once defendants undertook and prescribed her treatment, they were not immune
       from negligent treatment, negligent prescription of treatment, inadequate treatment, omission
       in administering treatment or failure to make subsequent examinations of plaintiff.
¶ 49        Contrary to plaintiff’s argument, this is not a case where the defendants negligently
       prescribed and administered treatment to the plaintiff after a correct diagnosis as in American
       National Bank & Trust Co. It is, instead, a failure to diagnose case, as the trial court correctly
       found. All of plaintiff’s claims of negligent treatment are directed to defendants’ improper
       treatment of her spinal cord injury. Defendants treated plaintiff for her signs and symptoms
       but consistently diagnosed those signs and symptoms as muscle spasm and back/buttock
       contusion, not spinal cord injury.
¶ 50        Taking Drs. Bishof’s and Bankoff’s administration of Valium and pain medication as
       “treatment” for plaintiff’s diagnosed condition, that diagnosed condition was always “muscle
       spasm” with possible back/buttock contusion. Dr. Bishof testified that this was her initial
       impression, was her “final” impression after her multiple examinations, observations and
       testing of plaintiff and was verified by her attending physician. When the results of the CAT
       scan ordered by Dr. Bishof came back “normal,” Dr. Bankoff confirmed Dr. Bishof’s initial
       impression that plaintiff suffered from back/buttock contusion. After numerous
       examinations, observations and tests, defendants ruled out spinal cord injury as a diagnosis
       and settled on muscle spasm and a discharge diagnosis of back/buttock contusion. Spinal
       cord or neurological injury was never a differential diagnosis. In retrospect, defendants were
       wrong and plaintiff did have a spinal cord injury. They misdiagnosed her. However, as our
       supreme court explained in Michigan Avenue National Bank, a misdiagnosis is a “wrong or
       mistaken diagnosis” for which defendants are immune from liability under section 6-106(a).
       (Internal quotation marks omitted.) Michigan Avenue National Bank, 191 Ill. 2d at 514.
¶ 51        Having ruled out a neurological injury, defendants consistently treated plaintiff for the
       muscle spasm and back/buttock contusion injury with which they had misdiagnosed her.
       There is no evidence that the treatment defendants provided for the signs and symptoms they
       attributed to muscle spasm and back/buttock contusion was negligent for that diagnosis. In
       other words, there being no evidence to the contrary, defendants treated the wrong diagnosis
       correctly. Defendants’ arguably proven negligence was in their failure to perform adequate
       medical examinations or testing leading to their failure to diagnose plaintiff’s spinal cord
       injury, for which they are immune from liability under sections 6-105 and 6-106(a).
       Although, according to plaintiff’s expert witnesses, defendants should have immobilized
       plaintiff, hospitalized her, administered steroids, consulted a neurosurgeon or neurologist and
       ordered an MRI for her spinal cord injury, the reality is that defendants did not diagnose a
       spinal cord injury and those additional treatments and testing were not indicated for the
       muscle spasm and back/buttock contusion with which they diagnosed her. The treatment
       defendants provided to plaintiff was appropriate for the injury with which they diagnosed her
       and they are immune from liability for that misdiagnosis. Michigan Avenue National Bank,
       191 Ill. 2d at 514. Unlike in American National Bank & Trust Co., there is no evidence that

                                                   - 16 -
       the treatment provided to plaintiff was inadequate or negligent for the diagnosis. The fact that
       the muscle spasm diagnosis was incorrect or inadequate does not, without more, make
       defendants’ treatment for that diagnosis negligent. The fact that the treatment was the wrong
       treatment for spinal cord injury would be relevant only if defendants had diagnosed plaintiff
       with a spinal cord injury. They had not. They diagnosed her with a muscle spasm and
       possible back/buttock contusion and treated her solely for that. In fact, plaintiff’s expert, Dr.
       Upton, supports the conclusion that the diagnosis in the emergency room was incorrect. Dr.
       Upton testified that he did not know how Dr. Bishof “could even begin to suggest” that
       plaintiff’s numbness was due to muscle spasm and found this to be “quite frankly nonsense.”
¶ 52       Plaintiff’s argument is similar to that raised by the plaintiff in Michigan Avenue National
       Bank. There, the plaintiff, the special administrator of the estate of Cynthia Collins,
       characterized its lawsuit as grounded in the defendants’ failure to administer proper treatment
       to Collins after determining that Collins suffered from a specific medical condition and
       argued the defendants were, therefore, liable under sections 6-106(b), (c) and (d). Doctors at
       a Cook County hospital had diagnosed Collins with fibrocystic breast disease and advised her
       to return in three months. During subsequent visits to the hospital’s emergency room for
       other ailments, including a pain in her breast, the doctors consistently failed to diagnose that
       Collins suffered from breast cancer. At another hospital, Collins was diagnosed with the
       cancer and died from it. The plaintiff filed a two-count complaint against the defendants,
       alleging their negligence in failing to order a mammogram, failing to adequately perform
       tests and examinations, failing to perform a biopsy, failing to diagnose Collins’ breast cancer
       and failing to administer proper and necessary medical and nursing care to Collins. Michigan
       Avenue National Bank, 191 Ill. 2d at 499. The trial court granted summary judgment to the
       defendants pursuant to sections 6-105 and 6-106(a) of the Tort Immunity Act and the
       appellate and supreme courts affirmed.
¶ 53       The supreme court found the allegations made in the plaintiff’s complaint contradicted its
       assertion that its action was premised upon the defendants’ negligent treatment of Collins.
       Michigan Avenue National Bank, 191 Ill. 2d at 513. It found, instead, that “the gravamen of
       plaintiff’s action against defendants is that defendants’ failure either to perform examinations
       or to adequately perform examinations led to defendant’s failure to diagnose Collins’ breast
       cancer, which, in turn, proximately caused her death” and, therefore, “the immunity provided
       to local public entities and their public employees in section 6-105 and subsection (a) of
       section 6-106 applies.” Michigan Avenue National Bank, 191 Ill. 2d at 512. The plaintiff had
       alleged that the defendants’ negligent misdiagnosis of fibrocystic breast disease had
       prevented the discovery of Collins’ breast cancer and was the proximate cause of her death.
       Noting that “ ‘[m]isdiagnosis’ is defined as a ‘wrong or mistaken diagnosis’ ” (id. at 514
       (quoting Stedman’s Medical Dictionary 973 (25th ed. 1990))), the court held that, “[b]ecause
       [section 6-106(a)] immunizes defendants ‘from diagnosing or failing to diagnose’ that a
       person has a physical illness, plaintiff’s attempts to characterize its lawsuit as a case of
       ‘misdiagnosis’ does not remove its action from the ambit of [section 6-106(a)]” (id.).
¶ 54       The court also found the plaintiff’s argument that its cause was an action for negligent
       treatment rather than failure to diagnose was not supported by the deposition testimony of the
       plaintiff’s own experts, noting there was no testimony by the experts that fibrocystic breast
       disease is treatable, that any treatment of Collins’ fibrocystic breast disease occurred or that
       there was negligence in the course of treatment. The court concluded:

                                                  - 17 -
               “The criticisms lodged against defendants by plaintiff’s experts *** focused upon the
               failure to perform certain examinations, such as a mammogram, ultrasound or biopsy.
               This failure, in turn, led to defendants’ failure to diagnose Collins’ breast cancer,
               which, the experts surmised, had coexisted with Collins’ fibrocystic condition.
               Section 6-105 immunity applies to defendants’ alleged failure to conduct physical
               examinations in order to evaluate whether Collins suffered from breast cancer in
               addition to fibrocystic condition. In addition, because defendants rendered no medical
               treatment to Collins in relation to her breast condition on October 22, 1986,
               defendants’ failure to diagnose breast cancer is conduct to which section 6-106(a)
               immunity applies.” Michigan Avenue National Bank, 191 Ill. 2d at 516.
¶ 55       Similarly here, although plaintiff argues that “this is not a failure to diagnose case, but
       instead a negligent and inadequate treatment situation,” the gravamen of her fifth amended
       complaint is that defendants’ failure either to perform examinations or to adequately perform
       examinations led to their failure to diagnose and treat plaintiff’s spinal cord injury, which, in
       turn, proximately caused her claimed injuries.10 The import of all these allegations is that
       defendants’ failure to properly perform an initial examination of plaintiff, screen her and
       consult with a spine expert prevented them from reaching a correct diagnosis of spinal cord
       injury. Only because defendants failed to diagnose the spinal cord injury did they fail to
       properly treat plaintiff’s signs and symptoms, properly treat her spinal cord injury and
       properly refer her to a neurologist or neurosurgeon. Only because defendants failed to
       properly diagnose and treat plaintiff for a spinal cord injury did she suffer her ultimate
       injuries. In plaintiff’s reply brief, she states that “the crux” of her case is her allegation that
       defendants’ treatment for their diagnoses of muscle spasm and back/buttock contusion was
       negligent. Yet nowhere in her complaint has she alleged that the treatment provided to her
       was improper treatment for the muscle spasm and back/buttock contusion diagnoses.
       Moreover, as discussed in detail below, her experts have stated no opinion that the treatment
       she received was inadequate and negligent for a muscle spasm and back/buttock contusion
       injury.
¶ 56       If defendants began treating plaintiff for their diagnosis of muscle spasm and
       back/buttock contusion, then they are not immune from liability for negligently prescribing
       or administering that treatment, including negligently examining her in the course of that
       treatment. Plaintiff argues, therefore, that defendants should have ordered more diagnostic
       testing of and made subsequent examinations of her when her condition did not improve after
       the initial diagnosis and treatment and they are not immune for their failure to do so. She
       points to her expert witness Dr. Corre’s testimony that defendants should have conducted

           10
            In the fifth amended complaint, plaintiff claimed she suffered injuries as a proximate result of one
       or more of the following negligent acts or omissions by Drs. Bishof and Bankoff and/or the county:
               “a. Failing to properly perform an initial medical screening examination; or
               b. Failing to properly screen [her] for her signs and symptoms; or
               c. Failing to properly treat [her] for her signs and symptoms; or
               d. Failing to properly treat [her] for a spinal cord injury; or
               e. Failing to properly consult with a neurologist or neurosurgeon for [her] signs and symptoms;
           or
               f. Failing to refer [her] to a neurologist or neurosurgeon for treatment of her signs and
           symptoms ***.”

                                                      - 18 -
       more tests and examinations on plaintiff based on the symptoms that they were treating to
       rule out a spinal cord injury and that they were negligent for failing to order an MRI of her
       spine and to consult a spine specialist. This testimony by Dr. Corre is evidence that
       defendants failed to adequately examine plaintiff, for which they are immune under section
       6-105.11 It is not evidence that defendants negligently treated plaintiff for their diagnosis.
¶ 57       Dr. Corre never testified that defendants’ failure to immobilize plaintiff or administer
       steroids to her was negligent treatment in violation of the standard of care for a diagnosed
       back/buttock contusion. Although he testified many times that defendants should have
       immobilized plaintiff, stabilized her spine and given her high-dose steroids, he stated these
       opinions in the context of defendants’ failure to properly examine, diagnose and treat her
       spinal cord contusion/injury. He did not testify that such treatment is required for a muscle
       spasm or a back/buttock contusion and his testimony is not evidence that defendants were
       negligent in treating for plaintiff’s, in retrospect incorrect, back/buttock contusion diagnosis.
¶ 58       As in Michigan Avenue National Bank, and unlike in American Bank & Trust Co., there
       was never a correct diagnosis here for which treatment was prescribed and negligently
       rendered. Following Michigan Avenue National Bank, defendants are immune from liability
       under section 6-106(a) for their failure to diagnose plaintiff’s spinal cord injury and their
       misdiagnosis of her injury as a muscle spasm and/or back/buttock contusion. See also Mabry
       v. County of Cook, 315 Ill. App. 3d 42 (2000) (doctors at a public hospital diagnosed a patient
       with asthma but the patient died of undiagnosed pulmonary embolism; the court found the
       defendants immune from liability for failure to treat a condition they had not diagnosed,
       finding that the alleged negligence was based not on treatment actually received for asthma
       but on treatment that should have been received and diagnosis that should have been made).
¶ 59       Although plaintiff need not prove her entire case at the summary judgment stage, she
       must still present a factual basis that could arguably entitle her to judgment in her favor.
       Wallace v. Alexian Brothers Medical Center, 389 Ill. App. 3d 1081, 1086 (2009). Construing
       the pleadings, depositions, admissions and affidavits strictly against defendants and liberally
       in favor of plaintiff, we find plaintiff has failed to present evidence to show that defendants
       were negligent in treating her diagnosed condition. The court did not err in finding
       defendants immune from liability under section 6-105 (failure to conduct an adequate

           11
              Based on the deposition testimony of Drs. Corre and Upton, we consider an MRI to be a
       diagnostic tool and defendants’ failure to order an MRI to be a failure to perform a diagnostic step. Dr.
       Corre testified “[t]he medical screening examination required a complete and detailed history, a
       complete and detailed physical exam. It required imaging which included an MRI of the spine. It
       required stat consultation with a spine specialist.” He also testified that “the imaging that was
       performed on the initial evaluation was inadequate and should have included an MRI.” He stated that, if
       plaintiff had been diagnosed with a spinal cord contusion without an MRI, then the MRI did not have to
       be done immediately. However, since Dr. Bishof did not make that diagnosis, it was Dr. Corre’s
       opinion that “it would have been appropriate and standard to have gotten the test.”
           Dr. Upton testified similarly, stating that, as he would have known from the “evidence” that
       plaintiff had a spinal cord lesion, for him, “the MRI isn’t the way of making the diagnosis” but rather “a
       way of confirming or denying the clinical diagnosis which is that there’s a spinal cord injury.”
       However, as Dr. Bishof did not know what was wrong with plaintiff and did not “have enough
       evidence” and “didn’t come up with a clear diagnosis about spinal cord at all,” it was Dr. Upton’s
       opinion that “the MRI should be a way of helping [her] see what is going on.”

                                                      - 19 -
       examination) and section 6-106(a) (failure to diagnose) for the negligence asserted in counts
       I and III. We affirm the trial court’s grant of summary judgment to defendants on counts I
       and III.

¶ 60                   2. Counts II and IV–Negligent Infliction of Emotional Distress
¶ 61        Next, we consider the trial court’s grant of summary judgment to defendants on counts II
       and IV of the fifth amended complaint pleading negligent infliction of emotional distress.
       The court held that counts II and IV were “not pled” as claims for negligent infliction of
       emotional distress but, rather, except for an additional allegation of emotional distress as an
       element of damages, were identical to counts I and III sounding in negligent medical
       malpractice. As the negligent infliction of emotional distress counts stemmed from the same
       failure to adequately examine, test and diagnose asserted by plaintiff in her negligence counts
       and the allegations in the four counts were identical, the court held that defendants were
       immunized from liability pursuant to sections 6-105 and 6-106.
¶ 62        Illinois applies a “general-negligence approach to a claim of negligent infliction of
       emotional distress raised by a direct victim of the defendant’s negligence.” Thornton v.
       Garcini, 382 Ill. App. 3d 813, 817 (2008) (citing Corgan v. Muehling, 143 Ill. 2d 296, 306
       (1991)), aff’d, 237 Ill. 2d 100 (2010). For a direct victim, such as plaintiff here, to state a
       claim for negligent infliction of emotional distress, she must allege that: (1) the defendant
       owed her a duty; (2) the defendant breached that duty; and (3) her injury was proximately
       caused by that breach. Parks v. Kownacki, 193 Ill. 2d 164, 181 (2000) (citing Corgan, 143 Ill.
       2d at 306). “Whether a duty exists is a question of law for the court to decide.” Washington v.
       City of Chicago, 188 Ill. 2d 235, 239 (1999). In resolving whether a duty should be imposed,
       “a court must determine whether there is a relationship between the parties requiring that a
       legal obligation be imposed upon one for the benefit of the other,” taking into consideration
       factors including “the reasonable foreseeability of injury, the likelihood of such injury, the
       magnitude of guarding against the injury, and the consequences of placing that burden on the
       defendant.” Id. If the victim has not alleged facts sufficient to impose a duty on the
       defendants, she has failed to state a claim and her action should be dismissed. Parks, 193 Ill.
       2d at 181. “[U]nless a duty is owed, there is no negligence [citation], and plaintiffs cannot
       recover as a matter of law [citation].” (Internal quotation marks omitted.) Washington, 188
       Ill. 2d at 239.
¶ 63        Plaintiff’s claims for negligent infliction of emotional distress are nothing more than a
       recasting of her medical negligence claims for which defendants have immunity. Except for
       the addition of an allegation that plaintiff suffered and would continue to suffer severe mental
       and emotional anguish due to her injuries proximately resulting from defendants’ negligent
       acts or omissions, plaintiff’s allegations in her negligent infliction of emotional distress
       counts were, as the trial court found, identical to the allegations in her medical negligence
       counts. In both plaintiff’s medical negligence and negligent infliction of emotional distress
       counts, she alleged that Drs. Bishof and Bankoff “had the duty to possess and apply the
       knowledge and use the skill of a reasonable well qualified emergency room physician under
       the same or similar circumstances” and were negligent in failing to: (1) properly perform an
       initial medical screening examination; (2) properly screen her for her signs and symptoms;
       (3) properly treat her for her signs and symptoms; (4) properly treat her for a spinal cord

                                                  - 20 -
       injury; (5) properly consult with a neurologist or neurosurgeon for her signs and symptoms;
       or (6) refer her to a neurologist or neurosurgeon for treatment of her signs and symptoms.
¶ 64       Plaintiff makes many of the same assertions in her argument here as she did in supporting
       her medical negligence claims (resolved in section 1 supra). Specifically, she asserts that her
       experts’ testimony that she had a spinal cord injury rather than a muscle spasm or
       back/buttock contusion and that Drs. Bishof and Bankoff should have immobilized her spine,
       ordered an MRI or further testing, administered steroids and consulted with a spine specialist
       shows defendants clearly undertook treatment of her, this treatment was negligent and
       defendants are not immune from liability for the negligent treatment and the emotional
       distress resulting from it. As we have already determined, defendants are immune from
       liability for these alleged negligent “treatments.” The testimony of plaintiff’s expert
       witnesses showed that defendants were negligent in failing to diagnose her with a spinal cord
       injury and in treating a spinal cord injury but did not show that defendants were negligent in
       treating her for her diagnosed condition, muscle spasm and/or back/buttock contusion. We,
       therefore, found defendants immune from liability pursuant to section 6-105 for their failures
       to adequately examine plaintiff and immune from liability pursuant to section 6-106(a) for
       their failure to correctly diagnose her. There being no evidence that the treatment defendants
       undertook for the muscle spasm and/or back/buttock contusion diagnosis was negligent for
       that diagnosis, we found no basis on which to impose the limitation on immunity provided in
       section 6-106(d).
¶ 65       As additional evidence that defendants treated her negligently and she suffered severe
       emotional distress as a result, plaintiff points to her testimony that the doctors did not believe
       her, ordered her to stand when she could not, dropped her when she could not stand, accused
       her of lying, would not listen to her and insisted there was nothing wrong with her. She
       points to her testimony that, as a result of how she was treated, she has no self-confidence
       anymore, feels no one will believe her or put faith and trust in her, that people think she is a
       “phony” and that she has to defend or explain herself. She points to her testimony that, while
       she was at Oak Park Hospital, she spoke to a psychologist for “these” emotional problems on
       a regular basis. She also points to Oak Park Hospital psychologist Dr. Brachman’s testimony
       that plaintiff’s injury probably exacerbated her existing mental conditions and Dr. Corre’s
       testimony that defendants failed to take her seriously. In American National Bank & Trust
       Co., 327 Ill. App. 3d at 220, the court held, “[u]nder section 6-106(d), in the course of
       administering the treatment prescribed there is no immunity if the subsequent prescription or
       examination was incorrectly made (a negligent or wrongful act) or if the prescription or
       examination was not made at all (an act of omission).” On this basis, plaintiff argues that
       defendants “were very insulting” to her and this negligent treatment, in addition to the
       negligent treatment defendants prescribed for her signs and symptoms, caused her severe
       emotional distress for which defendants are not immunized under the Tort Immunity Act.
¶ 66       In order to show negligent infliction of emotional distress, plaintiff must show defendants
       had a duty toward her, they breached that duty and she suffered injury as a proximate result
       of that breach. Parks, 193 Ill. 2d at 181. Although plaintiff does not articulate her argument
       as such, she appears to be suggesting, without citation to legal authority or evidentiary
       support, that defendants had a duty to believe her and not to question the sincerity of her
       complaints. She appears to argue that the manner in which defendants spoke to her and

                                                   - 21 -
       addressed her concerns was part of the “treatment” they provided to her, they were negligent
       in this “insulting” treatment and she suffered emotional distress as a result.
¶ 67       Plaintiff, however, makes no argument regarding the existence of a physician’s duty to
       treat her politely or, at a minimum, not to treat her rudely, or a duty to believe her. At most,
       her assertion is that the doctors offended her in assorted ways and that she suffered severe
       emotional distress as a result. Although plaintiff’s expert witnesses testified in depth
       regarding defendants’ violations of the standard of care applicable to an emergency room
       physician’s examination, treatment and diagnosis of a patient presenting with plaintiff’s signs
       and symptoms, they did not testify that a standard of care exists for an emergency room
       physician’s deportment toward a patient. They did not testify that an emergency room
       physician in defendants’ circumstances has a duty to believe and not question the sincerity of
       a patient’s complaints or that the standard of care so requires, let alone that defendants
       breached this standard of care.
¶ 68       Plaintiff asserted at oral argument, without citation to the record, that Drs. Upton and
       Corre testified that defendants’ failure to take plaintiff seriously was a violation of the
       standard of care. The closest Dr. Upton came to stating such is his testimony that “the
       management here required, optimal management required recognition of the problem, not
       thinking it’s fictitious.” (Emphasis added.) However, Dr. Upton stated this opinion
       specifically in the context of plaintiff’s visit to Dr. Fishman, who had noted in plaintiff’s
       medical record his diagnosis of “numbness, possibly fictitious.” Further, even if this opinion
       could arguably apply to defendants’ “management” of plaintiff, it is an opinion based on the
       particular “management here,” i.e., the circumstances of plaintiff’s case, and is not a general
       statement that physicians have a duty to believe a patient or take her seriously, let alone a
       duty to do so against their own professional judgment.
¶ 69       With regard to Dr. Corre’s testimony, he testified that there was a “blatant failure” by
       defendants to take plaintiff seriously and this was a deviation from the standard of care. He
       defined this deviation in some detail, closing with “not one person *** takes this [plaintiff’s]
       compendium of signs and symptoms and mechanisms and findings and considered seriously
       that the patient could have a spinal cord contusion, spinal cord injury.” Although Dr. Corre
       testified that defendants violated the standard of care by not taking plaintiff seriously, his
       opinion was based on the specific circumstances of her case, on the “compendium of signs
       and symptoms and mechanisms and findings” she presented with. His opinion was not a
       general statement that physicians have a duty to believe a patient even though their findings
       or professional experience show otherwise. Moreover, a duty to take a patient seriously is not
       the same as a duty to believe a patient. Given the number of tests and examinations
       defendants conducted of plaintiff, it appears they did initially take her seriously but then,
       when the test results did not support her complaints, determined she was not believable. This,
       therefore, in a circular way, brings the analysis back to failure to diagnose or misdiagnosis,
       which is immunized. Plaintiff’s allegations are insufficient to show any duty breached by
       defendants when they “insulted” or did not believe her and, therefore, are insufficient to state
       a claim for negligent infliction of emotional distress.
¶ 70       In determining whether a duty should be imposed, we must determine whether there is a
       relationship between the parties requiring that a legal obligation be imposed on one party for
       the benefit of the other, taking into consideration factors including “the reasonable
       foreseeability of injury, the likelihood of such injury, the magnitude of guarding against the

                                                  - 22 -
       injury, and the consequences of placing that burden on the defendant.” Washington, 188 Ill.
       2d at 239. As a result of the particular relationship between a physician and patient at issue
       here, the law imposes on a physician the duty to exercise due care in attending to the needs of
       his or her patient. Nichelson v. Curtis, 117 Ill. App. 3d 100, 104 (1983). However, there is no
       legal authority imposing a duty on physicians to believe a patient contrary to their own
       medical judgment and experience or to accept without question the sincerity of a patient’s
       complaints. Other than the recognized standard of care, we decline to impose on physicians
       an additional duty to believe a patient or not to question a patient’s sincerity for fear of the
       remote chance that this may cause the patient emotional distress. In considering the
       consequences of imposing such a burden on the medical profession, we find the imposition
       of such a duty would have a chaotic effect upon the practice of medicine in that medical
       professionals would be unable to question the sincerity of any patient’s complaints. The
       magnitude of the negative effect imposing such a duty would have on the medical profession
       vastly outweighs the remote possibility that a patient may suffer emotional distress if the duty
       is not imposed.
¶ 71       Construing the pleadings, depositions, admissions and affidavits strictly against
       defendants and liberally in favor of plaintiff, we find plaintiff has not sufficiently alleged the
       existence of a duty requiring defendants to comport themselves in a courteous manner toward
       her or to believe her. Accordingly, given that defendants are immune from liability for their
       “physical” treatment and that plaintiff has not sufficiently alleged that defendants had a duty
       to comport themselves toward her in any particular manner or to believe her complaints, the
       court did not err in granting summary judgment to defendants on the negligent infliction of
       emotional distress counts II and IV.12

¶ 72                                    3. Count V–EMTALA
¶ 73       Lastly, we consider whether the trial court erred in granting summary judgment to the
       county on count V of the fifth amended complaint, in which plaintiff alleged the county
       violated EMTALA. The court found EMTALA applied to the county but that plaintiff failed
       to show that the medical screening examination she received at Stroger Hospital violated
       EMTALA or that she required stabilization for an emergency medical condition prior to her
       discharge from the emergency room as required by EMTALA.
¶ 74       At Stroger Hospital, the county offers emergency room services. “Where emergency
       room services are offered, a certain level of health care is required to be provided to every
       person who seeks treatment there. That is so as a matter of both state (210 ILCS 80/1 (West
       2002); see also 210 ILCS 70/1 (West 2002)) and federal (42 U.S.C. § 1395dd) law.” Provena
       Covenant Medical Center v. Department of Revenue, 236 Ill. 2d 368, 375 (2010). Codified at
       42 U.S.C. § 1395dd, EMTALA is that federal law. Jinkins v. Evangelical Hospitals Corp.,

           12
             We will not address the question of whether section 6-109 of the Tort Immunity Act applies here.
       Section 6-109 provides for immunity for a local public entity and its employees “for an injury resulting
       from the failure to admit a person to a medical facility operated or maintained by a local public entity.”
       745 ILCS 10/6-109 (West 2012). Defendants raised this immunity in their motion for summary
       judgment, asserting that plaintiff’s claim for negligent infliction of emotional distress was based on
       defendants’ failure to admit her to the hospital. As the trial court found and plaintiff points out in her
       reply brief on appeal, her arguments were not based on defendants’ failure to admit her to the hospital.

                                                      - 23 -
       336 Ill. App. 3d 377, 385 (2002). In order to prevent patient dumping, “EMTALA prohibits
       hospitals from rejecting patients suffering from emergency medical conditions without first
       stabilizing or transferring the patients.” Arellano v. Department of Human Services, 402 Ill.
       App. 3d 665, 675 (2010).
               “ ‘Patient dumping’ refers to the practice of a hospital that, despite its capability to
               provide needed medical care, either refuses to see or transfers a patient to another
               institution because of the patient’s inability to pay. Congress sought to end patient
               dumping by requiring any hospital receiving federal funds to examine patients who
               seek treatment in an emergency department and treat any serious medical condition
               detected.” Baber v. Hospital Corp. of America, 977 F.2d 872, 873 n.1 (4th Cir. 1992)
               (citing Melissa K. Stull, Annotation, Construction and Application of Emergency
               Treatment and Active Labor Act (42 USCS § 1395dd), 104 A.L.R. Fed. 166, 175
               (1991)).
       EMTALA allows a plaintiff to recover any damages she is entitled to under state law as a
       result of a hospital’s failure to comply with EMTALA. Tolton v. American Biodyne, Inc., 48
       F.3d 937, 944 (6th Cir. 1995) (citing 42 U.S.C. § 1395dd(d)(2)(A) (1994)).
¶ 75       EMTALA requires:
                    “In the case of a hospital that has a hospital emergency department, if any
               individual (whether or not eligible for benefits under this subchapter) comes to the
               emergency department and a request is made on the individual’s behalf for
               examination or treatment for a medical condition, the hospital must provide for an
               appropriate medical screening examination within the capability of the hospital’s
               emergency department, including ancillary services routinely available to the
               emergency department, to determine whether or not an emergency medical condition
               (within the meaning of subsection (e)(1) of this section) exists.” 42 U.S.C.
               § 1395dd(a) (2012).
       “If any individual *** comes to a hospital and the hospital determines that the individual has
       an emergency medical condition,” then the hospital must provide “further medical
       examination and such treatment as may be required to stabilize the medical condition” or an
       appropriate transfer of that patient after the patient has been “stabilized.” 42 U.S.C.
       § 1395dd(b)(1), (c) (2012).
¶ 76       As the trial court found, EMTALA applies to the county. EMTALA provides in section
       1395dd(f) that its provisions “do not preempt any State or local law requirement, except to
       the extent that the requirement directly conflicts with a requirement of this section.” 42
       U.S.C. § 1395dd(f) (2012). The only court to have addressed the question of whether
       EMTALA preempts sections 6-105 and 6-106 of the Tort Immunity Act is the United States
       District Court for the Northern District of Illinois in Williams v. County of Cook, No.
       97-C-1069, 1997 WL 428534 (N.D. Ill. July 24, 1997). Although decisions of the United
       States District Court and Court of Appeals are not binding on state courts, they can provide
       guidance and serve as persuasive authority. People v. Criss, 307 Ill. App. 3d 888, 900 (1999).
¶ 77       In Williams, as here, the county argued it was immune from EMTALA liability pursuant
       to sections 6-105 and 6-106 of the Tort Immunity Act because it was being sued as a local
       public entity that operates a public medical facility. Williams, 1997 WL 428534, at *5. The
       court held EMTALA preempts sections 6-105 and 6-106, explaining:

                                                  - 24 -
               “Under the Illinois Tort Immunity Act, local public entities are not liable for injury
               resulting from the failure to make a physical or mental examination, 745 ILCS
               § 10/6-105, the failure to diagnose or treat, 745 ILCS § 10/6-106, or the failure to
               admit a person to a medical facility, 745 ILCS § 10/6-109. EMTALA preempts state
               or local law requirements that directly conflict with its requirements. 42 U.S.C.
               § 1395dd(f). EMTALA requires hospitals to provide all emergency room patients
               with appropriate medical screening examinations and to stabilize any emergency
               medical conditions discovered before transfer or discharge. In direct conflict with
               EMTALA, the Illinois Tort Immunity Act purports to relieve public hospitals from
               liability for the failure to screen, examine, treat or admit. The Illinois Tort Immunity
               Act is preempted and does not shield Cook County from EMTALA violations.”
               Williams, 1997 WL 428534, at *5.
¶ 78       We agree that, by immunizing public hospitals from liability for failure to screen,
       examine, treat or admit, sections 6-105 and 6-106 directly conflict with EMTALA’s
       requirement that all hospital emergency departments must provide “an appropriate medical
       screening examination within the capability of the hospital’s emergency department” (42
       U.S.C. § 1395dd(a) (2012)) to determine whether an emergency medical condition exists.
       Therefore, pursuant to section 1395dd(f) of EMTALA, EMTALA preempts sections 6-105
       and 6-106 of the Tort Immunity Act and EMTALA’s requirements apply to the county.
¶ 79       Plaintiff argues that the court erred in granting the county’s motion for summary
       judgment on the basis that there is no evidence to support a violation of EMTALA. Plaintiff
       argues a question of fact exists regarding whether defendants’ medical screening examination
       was in accordance with EMTALA, i.e., whether their medical screening examination was “an
       appropriate medical screening examination within the capability of the hospital’s emergency
       department, including ancillary services routinely available to the emergency department”
       (42 U.S.C. § 1395dd(a) (2012)), which plaintiff asserts included a neurology or neurosurgical
       consultation and an MRI test. She argues the court erred in finding her expert witness Dr.
       Corre’s criticisms only went to the issues of negligent screening and misdiagnosis “when his
       testimony was clear as to the Defendants’ violations of EMTALA.” She also argues a
       question of fact exists regarding whether defendants stabilized her prior to discharging her as
       required by EMTALA.
¶ 80       We find plaintiff raises no genuine issue of material fact regarding whether the Stroger
       Hospital emergency department gave plaintiff an “appropriate medical screening
       examination” under EMTALA. EMTALA does not define the term other than to state the
       purpose of this examination is to determine whether or not an emergency medical condition
       exists. Baber v. Hospital Corp. of America, 977 F.2d 872, 879 (4th Cir. 1992). EMTALA
       defines “emergency medical condition” as, in relevant part:
               “a medical condition manifesting itself by acute symptoms of sufficient severity
               (including severe pain) such that the absence of immediate medical attention could
               reasonably be expected to result in–
                        (i) placing the health of the individual *** in serious jeopardy,
                        (ii) serious impairment to bodily functions, or
                        (iii) serious dysfunction of any bodily organ or part[.]” 42 U.S.C.
                   § 1395dd(e)(1)(A) (2012).

                                                  - 25 -
       The goal of “an appropriate medical screening examination” under EMTALA, therefore, “is
       to determine whether a patient with acute or severe symptoms has a life threatening or
       serious medical condition.” Baber, 977 F.2d at 879. To that end, EMTALA essentially
       requires that a hospital develop a screening procedure “designed to identify such critical
       conditions that exist in symptomatic patients and to apply that screening procedure uniformly
       to all patients with similar complaints.” Id.
¶ 81       EMTALA does not impose a national standard of care in screening patients and, instead,
       requires that a hospital will provide a screening procedure “appropriate” and “within the
       capability” of the particular hospital’s emergency department and its available ancillary
       services. Baber, 977 F.2d at 879-80. Although a hospital may have one general screening
       procedure for all patients, it may tailor that procedure to each patient’s complaints or
       symptoms. Id. at 879 n.6. “[S]uch varying screening procedures would not impose liability
       under EMTALA as long as all patients complaining of the same problem or exhibiting the
       same symptoms receive identical screening procedures.” Id.
¶ 82       Application of a hospital’s screening procedures involves the hospital personnel’s use of
       medical judgment and training to assess a patient’s signs and symptoms to determine whether
       an emergency medical condition exists. Baber, 977 F.2d at 879. EMTALA does not,
       however, “guarantee that the emergency personnel will correctly diagnose a patient’s
       condition as a result of this screening.” Id. EMTALA is not a federal malpractice statute.
       Repp v. Anadarko Municipal Hospital, 43 F.3d 519, 522 (10th Cir. 1994). It was intended to
       address patient dumping and guarantee that all patients receive an adequate first response to a
       medical crisis and ensure that each is accorded the same level of treatment regularly provided
       to patients in similar medical circumstances, not to guarantee that they will be correctly
       diagnosed “or even to ensure that they receive adequate care.” Baber, 977 F.2d at 880;
       Gatewood v. Washington Healthcare Corp., 933 F.2d 1037, 1041 (D.C. Cir. 1991). “Thus,
       what constitutes an ‘appropriate’ screening is properly determined not by reference to
       particular outcomes, but instead by reference to a hospital’s standard screening procedures.”
       Gatewood, 933 F.2d at 1041; see also Repp, 43 F.3d at 522. A hospital provides “appropriate
       medical screening” under EMTALA when it follows its standard emergency room screening
       procedures, applying its standard procedure uniformly to all patients in similar medical
       circumstances. Repp, 43 F.3d at 522; Baber, 977 F.2d at 881; Gatewood, 933 F.2d at 1041.
       Although a hospital violates EMTALA when it does not follow its own standard policies,
       “[m]ere de minimus variations” or “slight deviation” from the hospital’s standard procedures
       do not amount to a violation of hospital policy. Repp, 43 F.3d at 523.
¶ 83       It is uncontested that defendants performed a medical screening examination on plaintiff
       when she presented to the Stroger Hospital emergency department. Plaintiff’s experts Drs.
       Upton and Corre consistently testified, and her emergency department medical record shows,
       that the emergency department, through Drs. Bishof and Bankoff, made multiple physical
       examinations and observations of plaintiff and employed X-rays, a CAT scan, pain
       medication and a muscle relaxant in an effort to determine what was wrong with her. The
       fact that, in retrospect, the examinations might have been incomplete or resulted in a
       misdiagnosis does not determine whether a medical screening examination satisfies
       EMTALA. EMTALA’s requirement for an appropriate medical screening examination is
       “ ‘not designed to redress an incorrect diagnosis by a hospital; instead, it is merely an
       entitlement to receive the same treatment that is accorded to others similarly situated.’ ”

                                                 - 26 -
       Baber, 977 F.2d at 880 (quoting Jones v. Wake County Hospital System, Inc., 786 F. Supp.
       538, 544 (E.D.N.C. 1991)). A hospital satisfies EMTALA’s screening requirement “if its
       standard medical screening procedure is applied uniformly to all patients in similar medical
       circumstances.” Baber, 977 F.2d at 881. Therefore, in order to show that the screening
       examination or treatment she received at Stroger Hospital violated EMTALA, plaintiff must
       show that the hospital did not comply with its own standard screening procedure or that it
       treated her differently from similarly situated patients. She makes no such showing here.
¶ 84       First, in her brief on appeal, plaintiff does not argue, let alone show, that she was
       examined or treated any differently than similarly situated patients. Second, the record does
       not support plaintiff’s assertion at oral argument that Dr. Bankoff admitted in his discovery
       deposition that, although he usually performed a neurological examination on patients such
       as plaintiff, he did not perform such an examination on plaintiff. Plaintiff cited to pages
       2660-61 of the record, but in those pages, Dr. Bankoff testified that he did do his usual
       neurologic examination on plaintiff. He first explained that he did not remember plaintiff, did
       not remember examining her and could only testify regarding what he had written in
       plaintiff’s medical record. Then, on page 2660 of the record, when asked how he had
       determined that plaintiff had a “lack of numbness” as he had noted in her medical record, he
       stated “I did a neurologic exam.” He explained that “[c]ustom and practice for me on any
       patient in a neurologic exam would include a sensory evaluation” and “I documented a
       ‘normal exam’ [in the record], that would indicate a normal neurologic exam.” He
       acknowledged that he had not documented “neuro normal” or the particulars of his exam in
       plaintiff’s medical record, only “normal exam” but testified that, had he determined “sensory
       abnormalities,” he “wouldn’t have written a normal exam.” Taken together, Dr. Bankoff’s
       testimony was that he usually performed a neurological examination including a sensory
       evaluation on patients such as plaintiff and that he did perform such an examination on
       plaintiff here.
¶ 85       Third, although plaintiff argues that the court improperly disregarded Dr. Corre’s
       testimony regarding whether there was an appropriate screening examination under
       EMTALA, Dr. Corre’s testimony does not raise any questions of fact regarding whether the
       screening was appropriate under EMTALA. Dr. Corre testified at length regarding how the
       inadequacies of the screening examination given to plaintiff and defendants’ failure to
       immobilize and stabilize her spine, order an MRI and consult with spine experts violated
       both the standard of care and EMTALA. However, he did not testify that the medical
       screening examination accorded to plaintiff was different than the medical screening
       examination the emergency department at Stroger Hospital would provide for any other
       patient presenting with the same complaints, signs and symptoms. Nor did he testify that
       defendants violated Stroger Hospital’s own standard medical screening policy or that they
       deviated from the hospital’s custom and practice in treating emergency room patients with
       similar complaints and symptoms. All of Dr. Corre’s EMTALA opinions were based on his
       professional opinion of what the hospital should have done and not on what it usually did in
       similar circumstances or was required by do by its own policies.
¶ 86       EMTALA “ ‘is neither a malpractice nor a negligence statute.’ ” Repp, 43 F.3d at 522
       (quoting Urban v. King, No. 93-3331, 1994 WL 617521, at *2 (10th Cir. Nov. 8, 1994)).
       Thus, while Dr. Corre’s opinion and testimony may create an issue with regard to whether
       Stroger Hospital’s examination, treatment and misdiagnosis of plaintiff deviated from

                                                 - 27 -
       medical standards of care, it does not create a material question of fact as to whether the
       hospital emergency department personnel violated EMTALA by failing to provide an
       “appropriate” medical examination. 13 Questions regarding whether hospital personnel
       properly diagnosed or treated a patient are to be resolved under state negligence and medical
       malpractice theories of recovery, not EMTALA. Baber, 977 F.2d at 880.
¶ 87       Pointing to Stroger Hospital’s eight-page policy on EMTALA, plaintiff argues that she
       provided evidence that the screening examination performed on her violated the policy. The
       hospital’s policy quotes much of EMTALA verbatim and defines and explains the EMTALA
       terms and requirements in detail. In a section labeled “procedure,” the policy sets forth the
       steps to be followed when a patient presents to the emergency room. In the first step,
       “Medical Screening,” the policy requires that “[a]ny person who comes to the emergency
       department requesting examination or treatment of a medical condition (or where such a
       request is made on their behalf) shall receive a Medical Screening.” It provides that, “[o]nce
       the Medical Screening is completed and there is a determination the patient does not have an
       Emergency Medical Condition the patient may be treated, discharged or transferred as
       appropriate for the their medical condition” and, “[i]f the patient has an emergency medical
       condition, the patient is to *** receive further examination and treatment as required to
       Stabilize their medical condition; or *** be transferred.” (Emphases in original.)
¶ 88       EMTALA does not define “medical screening” but the hospital’s EMTALA policy does,
       as follows:
                   “ ‘Medical Screening’ means the appropriate process (examination and evaluation
               of the patient) used by a Qualified Medical Person within the capability of the
               hospital’s emergency department (services and staff) including ancillary services
               routinely available to the emergency department to determine whether or not the
               patient has an Emergency Medical Condition.
                   Medical Screening is a process that is reasonably calculated to determine whether
               an Emergency Medical Condition exists and represents the use of a spectrum of
               activities and personnel indicated by the needs of the particular patient. The Medical
               Screening for a patient is to be consistent with that provided to other patients with
               similar medical conditions. A Medical Screening also includes documentation on
               Emergency Department (‘ED’) log, triage and ED records of the above as well as
               final patient disposition.”
       In a section of the policy titled “Requests for Medical Treatment at Bureau Hospitals,” it is
       provided that “the Medical Screening is a process engaged in until an Emergency Medical
       Condition has been diagnosed or ruled out.”
¶ 89       As noted above, plaintiff presents no testimony from her expert witnesses stating that
       defendants’ medical screening examination and treatment of plaintiff did not comply with the
       hospital’s EMTALA policy. Instead, she cites to the policy’s provisions providing that (a) to
       “stabilize” a person with an emergency condition means, in part, to provide such medical
       treatment of the condition as may be necessary to assure, within reasonable medical

           13
             The testimony of plaintiff’s other expert witness, Dr. Upton, is similarly deficient. Although Dr.
       Upton found the hospital’s medical screening examination of plaintiff to be inadequate, he did not state
       this opinion in the context of EMTALA and, in fact, made no reference to EMTALA or Stroger
       Hospital’s policies at all.

                                                     - 28 -
       probability, that no material deterioration of the condition is likely to result from or occur
       during the transfer of the patient and that transfer includes discharge of a patient and (b)
       medical screening is a process engaged in until an emergency medical condition has been
       diagnosed or ruled out. She argues that defendants failed to either diagnose or rule out an
       emergency medical condition and, therefore, they violated their own policy on EMTALA,
       thus presenting a question of fact precluding entry of summary judgment to defendants.
¶ 90        Plaintiff appears to argue that, unless and until Stroger Hospital’s emergency department
       personnel memorialize in some fashion that they have (a) provided such medical treatment to
       assure, within reasonable medical probability, that no material deterioration of the condition
       is likely to result from or occur during the transfer or discharge and (b) diagnosed or ruled
       out that a patient suffers from an emergency condition, a question of fact exists regarding
       whether the department did indeed diagnose or rule out an emergency condition as required
       by the policy. There is no support for this argument.
¶ 91        The hospital policy’s definition of “stabilize” is the same as that set forth in EMTALA. 14
       Neither the policy nor EMTALA states a requirement that emergency department personnel
       must memorialize, whether in the patient’s record or verbally or by any other means, that
       they have provided the medical treatment necessary to assure, with reasonable medical
       probability, that the patient will not likely suffer material deterioration of her condition from
       or during transfer or discharge. Neither the policy nor EMTALA requires that a
       determination regarding whether an emergency medical condition has been diagnosed or
       ruled out must be memorialized.
¶ 92        All that is required under EMTALA is that a decision regarding the existence of an
       emergency medical condition be made after an appropriate medical screening examination,
       “[n]othing more, nothing less.” Collins v. DePaul Hospital, 963 F.2d 303, 306-07 (10th Cir.
       1992). Stroger Hospital’s policy provides the same. It is obvious here that, after its screening
       examination, the hospital determined that an emergency medical condition did not exist. In
       asserting that the hospital misdiagnosed her by failing to find she had an emergency medical
       condition, plaintiff admits that it decided an emergency medical condition did not exist.
       Further, her testimony that both Dr. Bankoff and the “second male doctor” did not believe
       her, told her there was nothing wrong with her, told her she was lying and discharged her
       with instructions to take Motrin and see her internist shows that, in compliance with the
       hospital’s EMTALA policy, the doctors in the emergency department reached a
       determination regarding whether plaintiff had an emergency medical condition by ruling out
       the condition.
¶ 93        With regard to plaintiff’s assertion that Stroger Hospital violated EMTALA when it
       failed to stabilize her prior to discharge, her assertion that the hospital did not diagnose her
       with an emergency medical condition precludes finding the hospital liable for failure to

           14
              EMTALA defines “to stabilize” as “to provide such medical treatment of the condition as may be
       necessary to assure, within reasonable medical probability, that no material deterioration of the
       condition is likely to result from or occur during the transfer of the individual from a facility.” 42
       U.S.C. § 1395dd(e)(3)(A) (2012). It defines “stabilized” as “no material deterioration of the condition
       is likely, within reasonable medical probability, to result from or occur during the transfer of the
       individual from a facility.” 42 U.S.C. § 1395dd(e)(3)(B) (2012). “Transfer” includes the discharge of a
       patient. 42 U.S.C. § 1395dd(e)(4) (2012).

                                                     - 29 -
       stabilize plaintiff prior to her discharge. EMTALA requires that, if a hospital determines that
       an emergency department patient has an emergency medical condition, it must provide
       “further medical examination and such treatment as may be required to stabilize the medical
       condition” or an appropriate transfer (or discharge) of that patient after the patient has been
       “stabilized.” 42 U.S.C. § 1395dd(b)(1), (c) (2012). The requirement that a hospital stabilize a
       patient prior to transfer or discharge is “ ‘triggered only after a hospital determines that an
       individual has an emergency medical condition.’ ” Baber, 977 F.2d at 883 (quoting
       Gatewood, 933 F.2d at 1041). “[U]nless the hospital actually determines that the patient
       suffers from an emergency medical condition,” the requirement does not apply. Baber, 977
       F.2d at 883; also Barrios v. Sherman Hospital, No. 06 C 2853, 2009 WL 935750, at *4 (N.D.
       Ill. Apr. 3, 2009).
¶ 94        Plaintiff has not shown that Stroger Hospital had actual knowledge that she had an
       emergency medical condition at the time it discharged her. It may be that, had Drs. Bishof
       and Bankoff performed the medical screening examination and testing to Drs. Corre and
       Upton’s satisfaction, they would have determined that plaintiff did, in fact, have an
       emergency medical condition requiring stabilization. Nevertheless, “[a]nalysis by hindsight
       is not sufficient to impose liability under EMTALA.” Baber, 977 F.2d at 883. Plaintiff’s own
       argument and testimony show that the doctors in the emergency department determined that
       she did not have an emergency medical condition. Therefore, as plaintiff has not shown that
       the hospital knew she had an emergency condition, the hospital cannot be liable for any
       failure to provide stabilizing treatment under EMTALA. Id. at 884; Barrios, 2009 WL
       935750, at *4; Anadumaka v. Edgewater Operating Co., 823 F. Supp. 507, 510 (N.D. Ill.
       1993).
¶ 95        The court did not err in finding plaintiff failed to show that the county violated EMTALA
       in its medical examination of plaintiff or its failure to stabilize her prior to discharge. We
       affirm the trial court’s grant of summary judgment to the county on count V of the fifth
       amended complaint.

¶ 96                                        CONCLUSION
¶ 97       For the reasons stated above, we affirm the orders of the trial court granting summary
       judgment to Dr. Bishof on counts I and II of the fifth amended complaint, to Dr. Bankoff on
       counts III and IV of the fifth amended complaint and to the county on the counts I through V
       of the fifth amended complaint.

¶ 98      Affirmed.

                                                 - 30 -