Court Opinion

ID: 72624
Source: CourtListenerOpinion
Date Created: 2010-04-26 07:37:31+00
Date Added: 2024-06-11T09:39:19.261043
License: Public Domain

PUBLISH

                      IN THE UNITED STATES COURT OF APPEALS

                               FOR THE ELEVENTH CIRCUIT

                                 ________________________

                                        No. 97-6256
                                 ________________________

                             D. C. Docket No. CV95-HM-2325-NW

CHARLES L. CARTER,

                                                                          Plaintiff-Appellant,

                                             versus

THREE SPRINGS RESIDENTIAL TREATMENT,

                                                                            Defendant-Appellee.

                                 ________________________

                          Appeal from the United States District Court
                             for the Northern District of Alabama
                                _________________________
                                      (January 6, 1998)

Before HATCHETT, Chief Judge, FAY and FARRIS*, Senior Circuit Judges.

FAY, Senior Circuit Judge:

       Plaintiff-Appellant Charles L. Carter, a black male, brought this Title VII action against

his employer, Defendant-Appellee Three Springs Residential Treatment (“Three Springs”),

alleging that Three Springs’ decision to promote Greg Haynes, a white male, to the position of

       *
        Honorable Jerome Farris, Senior U.S. Circuit Judge for the Ninth Circuit, sitting by
designation.
Program Director at its Courtland, Alabama facility was motivated by unlawful racial

discrimination. After the close of discovery, the district court entered summary judgment for

Three Springs, finding that Carter failed to produce either direct evidence of racial

discrimination, or circumstantial evidence in satisfaction of the elements of a prima facie case of

disparate treatment as set out in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

Because we find that the evidence in this record, when viewed in the light most favorable to

Carter, satisfies the McDonnell Douglas elements and could be found to cast doubt on the

legitimacy of Three Springs’ reasons for not promoting Carter, we reverse the entry of summary

judgment and remand for trial.

                                             I. FACTS

       A.   Background

       Three Springs’ facility in Courtland, Alabama (the “Courtland facility”), which opened in

1990, specializes in the treatment of young males with histories of sexual crimes or other serious

mental health problems. The population of the Courtland facility tends to be very aggressive,

consisting of children and young adults who can be sociopathic in nature and have great

difficulty telling right from wrong. The Courtland facility addresses these problems through

psychotropic medicine, psychological counseling, and educational services.

       To deliver this care, the Courtland facility has a large staff, much of which is under the

supervision of the facility’s Program Director. According to the published job description, the

Program Director “is responsible for the sound management and effective service of all clinical

departments. This position coordinates the clinical services of the facility to maximize

                                                 2
effectiveness and eliminate duplication of effort.” The departments supervised by the Program

Director include Family Services, Educational Services, Admissions, Administration, and

Nursing. The Assistant Director of Nursing supervises the various categories of Counselors at

the facility, including the positions occupied by Carter during his tenure as a Three Springs

employee. The Program Director’s direct supervisor is the facility’s Administrator. At the time

that Carter was considered for promotion to the position of Program Director, the Administrator

was Dr. Pam Cook. It is uncontested that the decision not to promote Carter was made by Cook

and her immediate supervisor, Beverly McLemore, Three Springs’ Director of Operations.

       Carter applied for a position at the Courtland facility in September 1990 at the age of 57.

He had retired about a year earlier from a long career as an educator in Alabama public schools.

In 1956, Carter had his first job as a coach and teacher at Cherokee High School in Colbert

County, Alabama. After just four years, he was hired to be principal of the Webster School in

Muscle Shoals, Alabama. In 1967, the Webster School was closed and turned into a Head Start

Center, a pre-school for underprivileged children. Carter stayed on as a teacher until 1971.

       In 1971, Carter was hired as a physical education teacher at Avalon Middle School and

Muscle Shoals High School. In 1972 he became principal of Avalon Middle School, in part by

order of the old Fifth Circuit.2 The school board fired Carter for insubordination in 1977. He

sued and was denied relief in an order affirmed by this court.3 After a brief hiatus, he was hired

       2
        The Webster School was closed as a result of a desegregation order. Carter argued, and the
Fifth Circuit agreed, that the school district was obliged to fill administrative positions in new
schools with displaced administrators from the closed schools. See Lee v. Macon County Bd. of
Educ., 453 F.2d 1104 (5th Cir. 1971).
       3
        Carter v. Muscle Shoals Bd. of Educ., No. 81-7247 (11th Cir. February 5, 1982).

                                                 3
by his alma mater, Alabama State University, to teach education administration in the graduate

school of education. In 1978, he left the university to become a project director for the National

Employment Service, a program funded by the Department of Labor and charged with helping

the unemployed find work. After the program lost its funding, Carter worked briefly for an

attorney helping him to prepare racial discrimination lawsuits. In 1982, he returned to public

education as principal of Bullock County High School. After six years on the job, he retired in

1988.

        In addition to his job experience, Carter also boasted a bachelor’s degree from Alabama

State University in Physical Education and History received in 1956, and a master’s degree from

Indiana University in Educational Administration-Guidance received in 1966. He continued to

take courses in the field of educational administration at the University of Alabama until 1978.

        Carter was hired to be a Counselor Aide at the Courtland facility after interviewing with

McLemore in September 1990. Carter testified in his deposition that, as a Counselor Aide, his

job was to man a post and check in with his supervisor for the assignment of various tasks.

These tasks included talking with students, going for walks with them, playing sports with them,

and “counsel[ing] with them.” Carter described these counseling sessions: “Well, some children

come from Georgia or someplace, and they needed a -- just to talk. They needed to tell you

about their problems. And you just mainly -- sometimes you’d just listen. And if they asked you

a question, you’d try to help him solve it.” Carter testified that he would report his conversations

with students to psychiatrists and social workers.

        Carter served as Counselor Aide until January 1991 when he was promoted by

McLemore and Cook to the position of Counselor I. Carter testified that he asked Cook and

                                                 4
McLemore for the promotion and received it after “[s]omebody got fired or quit.” Carter

described his responsibilities as Counselor I:

       My job duties as a counselor was to again do the one-to-one counseling, teach
       counselors -- teach Life Skills at night one day a week -- or two days a week, two
       days a week, and supervise the group when I go to lunch, supervise them on the
       playground, supervise them in the hall, and in the mornings, wake them up, see to
       it that everybody took a bath and get ready for breakfast at 6:00, and whatever I
       was told -- whatever else I was told to do.

Three Springs’ official job description for the position of Counselor I was, “Provides direct

service delivery to resident population and assures quality documentation in resident medical

report.”

       In September of 1992, Carter was made a shift supervisor by Cook with supervisory

responsibility over other counselors. Although he was considered for vacancies in the position

of Program Director in late 1992 and early 1993, he was not promoted. In May of 1993 Carter

was again promoted to the position of Counselor II. The job description for the position of

Counselor II is identical to that of Counselor I. Later, in 1993, he was again considered for the

position of Program Director, but the position never became vacant.

       In general, Carter’s performance as a Counselor received high marks from his

supervisors, and the general quality of his work as a counselor is not disputed by Three Springs.

He received one oral reprimand for his involvement in an incident where two residents escaped

from the facility. On another occasion he was informed that he needed to improve the quality of

his written reports.

       B.    The Employment Decisions at Issue

                                                 5
       The controversy in this case revolves around Three Springs’ efforts, once in 1992 and

twice in 1993, to fill the position of Program Director. Carter testified in deposition that as early

as 1990 he made his interest in the position clear to Cook and McLemore, and they do not

dispute that he was considered for the promotion on at least three different occasions.

       Three Springs had written policies that pertain to the process of filling the position. First,

Three Springs had the policy that “[a]ll open positions will be announced internally by posting

the position on the staff bulletin board in order for employees to be aware of, and apply for,

positions for which they are qualified.” Second, “[i]f more than one staff member qualifies for

the same position, the promotion decision will be based upon (in this order): 1) job performance

in existing role; 2) seniority within the job classification; 3) seniority within the organization.”

Last, Three Springs had a written job description for the position of Program Director that

included a list of the “position requirements”:

       EDUCATION: Master’s degree from an accredited college or university in
       mental health-related clinical field, or administrative field, of Ph.D. in clinical or
       administrative area.

       EXPERIENCE: Three to five years of clinical experience with prior
       administrative experience in a psychiatric in-patient setting. Licensure or
       certification by appropriate state body if applicable to educational degree. Prior
       experience in facility which meets JCAHO and Medicare standards desired.

       SPECIAL KNOWLEDGE AND SKILLS: 1) Exceptional verbal and written
       skills are required to effectively express ideas and views when (a) speaking to
       groups, medical staff, clinical personnel, and administrator; (b) for preparing
       written reports in technical language; for (c) clarify [sic] in supervising and
       delegating responsibility to department heads. 2) Ability to evaluate and utilize
       data from statistical reports, budgets, descriptions of programs. 3) Must possess
       initiative and judgement capabilities to organize and plan activities, formulate
       policies, delegate responsibility, to organize and plan activities, formulate
       policies, delegate responsibility [sic], systematize procedures, promote favorable
       public relations and make decisions affecting service delivery to patients. 4)
       Must be capable of relating to people in a manner to win confidence and establish

                                                  6
       support. Must be flexible to adjust to changing conditions and the various details
       of the job.

       The first vacancy arose in November 1992 when Cook was promoted from the position of

Program Director to become the facility’s Administrator. The record is not clear as to whether

the vacancy was announced internally as required by Three Springs’ policy.4 Cook and

McLemore testified in deposition that, at that time, they individually compiled “mental lists” of

employees involved in direct patient care who met the educational requirement for the position.

According to the official job description, the position required a “Master’s degree from an

accredited college or university in mental health-related clinical field, or Ph.D. in clinical or

administrative area.”

       Cook and McLemore testified that they individually reviewed the personnel files of all

direct care employees who met the education requirement, a list that included Carter and Brenda

Baird, then the Director of Family Services, and Greg Haynes, then the Director of Educational

Services. They testified that they reviewed each file without consideration of the employee’s

demonstrated interest in the position. After reviewing the files, they both determined that Baird,

a white female, was the most qualified individual. Cook then informally interviewed Baird and

gave her the promotion.5

       Baird stayed in the position for a very short time, and the position was again vacant in

early 1993. Cook and McLemore failed to comply with company policy and did not internally

       4
        Cook and McLemore testified in deposition that they did not remember posting the vacancy,
but Carter testified that he thought he remembered seeing an announcement.
       5
       Carter does not allege that the selection of Baird constituted discrimination because he
concedes that Baird was more qualified for the promotion.

                                                  7
announce the vacancy. They again reviewed the personnel files of all employees with the

appropriate educational credentials, including Carter and Haynes. Haynes, a white male and

then the Director of Education, joined the Courtland facility in August 1992. Before that, he

worked at the C.I.T.Y. program in Tuscaloosa, Alabama, a program designed to intervene in the

lives of juvenile criminals. At the Courtland facility, he assisted in the treatment of adolescent

sexual disorders and helped the facility to meet various federal and state standards.

       Cook stated in her affidavit that she and McLemore reviewed the personnel files of

people who met the education requirement to determine if they met the other job requirements of

experience, and special knowledge and skills. According to McLemore and Cook, neither

Haynes nor Carter met the experience requirement. Nonetheless, they agreed that Haynes was

the most qualified person for the job, informally interviewed him, and hired him. The entire

process took two days.

       Later in 1993, Haynes announced that he intended to transfer to a different Three Springs

facility. This time, Cook and McLemore posted an announcement of the expected vacancy both

internally and externally. In response, they received applications from two internal applicants

including Carter. Cook and McLemore interviewed Carter. McLemore stated that she was not

impressed with Carter’s interview. In any event, Haynes decided not to leave the Courtland

facility, and the position never became vacant.

       C.   Procedural History

       Carter filed this action on September 11, 1995, alleging violations of both the Age

Discrimination in Employment Act, 29 U.S.C. § 6001, and Title VII of the Civil Rights Act of

                                                  8
1964, 42 U.S.C. § 2000e. Carter subsequently dropped his age discrimination claim. After the

close of discovery, Three Springs moved for summary judgment.

       Carter’s theory of liability under Title VII was that the decision to promote Haynes to fill

the second vacancy of the position of Program Director was motivated by the desire to promote a

white employee instead of a black employee. In support of this theory, Carter offered affidavits

containing statements by Cook, allegedly constituting direct evidence of Three Springs’

discrimination. In support of his circumstantial evidence theory, Carter argued to the district

court that the evidence in the summary judgment record indicated that he was qualified for the

promotion and that Haynes was not better qualified. Furthermore, Carter argued that Three

Springs’ failure to adhere to its own policies with regard to filling vacant positions contributed to

a possible inference of discrimination. Finally, Carter submitted ten affidavits of black former

employees of the Courtland facility who recounted instances of disparate treatment while on the

job as circumstantial evidence that he was passed over for promotion because of his race.

       The district court struck most of the content of the affidavits submitted by Carter from the

summary judgment record on various grounds such as relevance, inadmissable hearsay, and lack

of personal knowledge. On February 12, 1997, the district court entered summary judgment for

Three Springs. The district court found that no inference of discrimination could arise from the

facts in the summary judgment record because Carter had not shown that he was qualified to be

Program Director. Carter filed notice of appeal on March 14, 1997, and we have jurisdiction

pursuant to 28 U.S.C. § 1291.

                                  II. STANDARD OF REVIEW

                                                 9
       We review the granting of a motion for summary judgment de novo, using the same legal

standard as the district court. See Mayfield v. Patterson Pump Co., 101 F.3d 1371, 1374 (11th

Cir. 1996). Summary judgment is proper if the pleadings, depositions, and affidavits show that

there is no genuine issue of material fact and that the moving party is entitled to judgment as a

matter of law. See Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986) (quoting Fed. R. Civ. P.

56(c)). In reviewing the record, we are mindful that the evidence must be viewed in the light

most favorable to the nonmoving party. See Augusta Iron & Steel Works, Inc. v. Employment

Ins. of Wausau, 835 F.2d 855, 856 (11th Cir. 1988).

                                        III. DISCUSSION

       The issue in this case is whether Carter carried his burden of producing evidence

sufficient to create a genuine issue as to a material fact on his disparate treatment claim. A

plaintiff can carry this burden by producing direct evidence of discrimination motivating the

employment decision at issue, or by producing circumstantial evidence sufficient to allow an

inference of discrimination. See Lee v. Russell County Bd. of Educ., 684 F.2d 769, 773-74 (11th

Cir. 1982). Whether evidence is characterized as “direct” or “circumstantial” dramatically

affects the allocation of the evidentiary burdens; therefore, we discuss the two types of evidence

separately to determine whether summary judgment was appropriate.

       A.   Direct Evidence

       Carter argues that the trial court erred in granting summary judgment because he

presented direct evidence that Three Springs failed to promote him because of his race. If Carter

                                                 10
is right, then summary judgment was inappropriate and the burden of persuasion at trial should

have shifted to Three Springs to prove by a preponderance of the evidence that it would have

made the same decision even if it had not used race as a criteria in its decision to promote

Haynes instead of Carter. See Price Waterhouse v. Hopkins, 490 U.S. 228, 276-77 (1989)

(O’Connor, J., concurring); Haynes v. W.C. Caye & Co., Inc., 52 F.3d 928, 931 n.8 (11th Cir.

1995) (adopting Justice O’Connor’s burden of proof analysis).

       We have defined direct evidence as “‘evidence, which if believed, proves existence of

fact in issue without inference or presumption.’” Merritt v. Dillard Paper Co., 120 F.3d 1181,

1189 (11th Cir. 1997), quoting Rollins v. TechSouth Inc., 833 F.2d 1525, 1528 n.6 (11th Cir.

1987). “[D]irect evidence relates to actions or statements of an employer reflecting a

discriminatory or retaliatory attitude correlating to the discrimination or retaliation complained

of by the employee.” Caban-Wheeler v. Elsea, 904 F.2d 1549, 1555 (11th Cir. 1990). See, e.g.,

E.E.O.C. v. Alton Packaging Corp., 901 F.2d 920, 923 (11th Cir. 1990) (production manager’s

statements to black employee that “you people can’t do a _______ thing right” constituted direct

evidence); E.E.O.C. v. Beverage Canners, Inc., 897 F.2d 1067, 1072 (11th Cir. 1990)

(overwhelming amount of evidence of racial hostility, including barrage of racial slurs, was

direct evidence); Miles v. M.N.C. Corp., 750 F.2d 867, 876 (11th Cir. 1985) (statement by plant

manager that he wouldn’t hire blacks because “half of them weren’t worth a shit” was direct

evidence).

       The only evidence that could possibly be described as “direct” is found in the affidavits

of former Three Springs employees offered into evidence by Carter in opposition to Three

                                                11
Springs’ motion for summary judgment.6 Most of the affiants’ statements contain conclusory

and generalized allegations of racial bias, much of which was properly struck by the district

court.7 But the affidavit of Margarett Allen, former Education Director at Three Springs, relates

a conversation between her and Cook:

        During the time I worked at Three Springs, I reported directly to Pam Cook, who
        was then Program Director. Pam Cook admitted to me that she had difficulty in
        understanding Afro-Americans, and that further, her experience and interaction
        up to this time had been minimal with respect to black employees, and that Ms.
        Cook identified a bias against blacks and she found that they were difficult for her
        to trust or get along with.

The district court struck this portion of Allen’s affidavit on the grounds that it is inadmissable

hearsay. Carter argues that the statement by Cook in which she “identified a bias” constitutes an

admission by the agent of a party-opponent and is “not hearsay” under Federal Rule of Evidence

801(d)(2).

        We need not decide the evidentiary issue, however, because even if admissible, the

statement does not amount to direct evidence. First, the statement as recorded in the affidavit is

susceptible to more than one interpretation. Cook, in explaining her bias to a black colleague,

could have been expressing a desire to get past such prejudices. We have held that statements

        6
         Carter also argues in his briefs that statistical evidence in the record should be considered
direct evidence of discrimination allowing him to overcome his burden of production. Specifically,
he cites the fact that Three Springs has never hired a black Program Director. Our cases are clear,
however, that “statistics alone cannot make a case of individual disparate treatment.” Carmichael
v. Birmingham Saw Works, 738 F.2d 1126, 1131 (11th Cir. 1984) (distinguishing individual cases
from class action cases where statistics, if strong enough, can carry the plaintiff class’s initial burden
of production).
        7
       For example, statements by affiants that the Courtland facility “was a racially hostile
environment,” or that “there was a racially biased attitude by management towards minority black
employees,” were properly struck as conclusory.

                                                   12
that are open to more than one interpretation do not constitute direct evidence of racial

discrimination. See Harris v. Shelby County Bd. of Educ., 99 F.3d 1078, 1083 n.2 (11th Cir.

1996). Second, the statement does not relate directly to the decision to promote Carter to the

position of Program Director. To say that Cook “identified a bias” to Allen is not the same as

saying that Cook exercised that bias in the case of Carter’s promotion. Direct evidence, by

definition, is evidence that does not require such an inferential leap between fact and conclusion.

See Earley v. Champion Int’l Corp., 907 F.2d 1077, 1081-82 (11th Cir. 1990) (evidence merely

suggesting discrimination is not enough).

       B.   Circumstantial Evidence

       Carter claims that he produced circumstantial evidence that could allow a reasonable trier

of fact to infer that Three Springs’ decision not to promote him was racially motivated. In

evaluating the evidence in the record, we are guided by the evidentiary framework announced in

McDonnell Douglas, and its progeny. The plaintiff bears the initial burden of producing

circumstantial evidence of racial discrimination and establishing a prima facie case. Under

McDonnell Douglas, a plaintiff can satisfy this burden by proving that (1) the plaintiff is a

member of a protected minority group; (2) the plaintiff was qualified for and applied for the

promotion; (3) the plaintiff was rejected in spite of his qualifications; and (4) the individual who

received the promotion is not a member of a protected group and had lesser or equal

qualifications. See McDonnell Douglas, 411 U.S. at 802; Wu v. Thomas, 847 F.2d 1480, 1483

(11th Cir. 1988). The establishment of the McDonnell Douglas elements is significant for two

reasons: first, it creates a presumption of unlawful discrimination that the employer must rebut

                                                 13
or lose as a matter of law; and, second, it means that the plaintiff has presented evidence

allowing a reasonable trier of fact to infer unlawful discrimination. The burden then shifts to the

employer to articulate legitimate nondiscriminatory reasons for the failure to promote.

Successfully carrying this burden bursts the presumption of discrimination and leaves only the

ultimate question -- whether the employer’s offered explanations are pretextual. See Texas

Dep’t of Community Affairs v. Burdine, 450 U.S. 248, 255 n.10 (1981); Combs v. Plantation

Planters, 106 F.3d 1519, 1528 (11th Cir. 1997).

               1.      Prima Facie Case

       Three Springs does not dispute that Carter is black, was considered for the promotion,

and was rejected. They argued, and the district court agreed, that Carter was neither minimally

qualified for the position of Program Director nor as qualified as Haynes for the promotion.

       Initially, we must determine the minimum qualifications for the job of Program Director.

It is clear from the testimony of Cook and McLemore, that of the three “position requirements”

of education, experience, and special knowledge and skills, only education was treated as a

minimum requirement. Both Cook and McLemore testified in their depositions that they

considered education to be the minimum requirement that assisted them in initially selecting a

pool of candidates to consider for the position. Furthermore, McLemore conceded that although

Haynes and Baird were both hired for the position, neither possessed the required years of

“clinical experience.” Therefore, clinical experience cannot be considered to be a minimum

qualification. Carter received his master’s degree in 1966 from Indiana University in

                                                14
educational administration, meeting the education requirement and the “minimum qualification”

for the position.

        Even if Carter was minimally qualified for the position, Three Springs argues that he was

less qualified than Haynes for the job. Considering the other two criteria -- experience and

special knowledge and skills -- a reasonable trier of fact could find that Carter was equally

qualified for the position. Carter argues, for example, that in his time as a Counselor at the

Courtland facility and in his time as a public school teacher and administrator, he amassed more

than the three to five years of “clinical experience” listed as a job requirement while it is

uncontested that Haynes did not. McLemore testified that “clinical” in the job description

referred to the “ability to make judgments and recognize impaired behaviors and to intervene in

that process.” Such activities were arguably in Carter’s job description as a Counselor at the

Courtland facility, and he was arguably called upon to “make judgments” about “impaired

behaviors” as a public school teacher and principal.8 Three Springs argues that such experience

is not relevant to the position of Program Director because it took place amongst a “normal

population.” However, we will not add to the objective requirements found in the Program

Director job description, especially considering our procedural posture.

        Three Springs also argues that Carter did not have “administrative experience in a

psychiatric in-patient setting,” while Haynes clearly did in his position at the Courtland facility.

Although Three Springs argues to the contrary, this description may very aptly describe Carter’s

job as a Counselor at the Courtland facility. In addition to following instructions given by his

        8
        Both Cook and McLemore conceded that they did not investigate Carter’s experience as a
public school teacher and principal to determine if it constituted “clinical experience.”

                                                 15
supervisors, Carter was responsible for filling out reports and supervising other Counselors as a

shift supervisor. The drafters of the job description may have intended something more, but

shoddy drafting does not give an employer license to redefine job requirements on the fly in an

attempt to win summary judgment. Three Springs can argue to the trier of fact that

“administrative experience” means something more than the experience that Carter gained in his

tenure at the Courtland facility.

       Finally, Three Springs argues that Carter does not possess the requisite “special

knowledge and skills” to be Program Director. Cook and McLemore testified that Carter did not

possess “exceptional verbal and written skills” or the ability to “prepar[e] written reports in

technical language,” but there is little objective evidence in the record to support their

conclusion. On one occasion, Cook testified that she expressed concerns about Carter’s written

notes in an annual evaluation. On the other hand, in Margarett Allen’s affidavit, she makes the

following statement: “I also noted that Mr. Carter adequately handled the vocabulary that was

necessary in order to interact with other employees.”9 Annie M. Cobb, at one time Carter’s

supervisor at the Courtland facility, made the following statement in her affidavit: “He provided

good written documentation for his position.”10 Viewed in the light most favorable to Carter, the

evidence supports a conclusion that his written skills, and his technical knowledge, were on par

with those of Greg Haynes.

       9
         The district court struck this portion of Allen’s affidavit on the ground that is was not
relevant to the case. Because, in her capacity as Director of Education, she was in a position to form
an opinion as to Carter’s ability to use the relevant vocabulary, and because that opinion is relevant
to the issue of Carter’s qualifications, it should not have been stricken.
       10
         This sentence also should not have been stricken. As Carter’s supervisor, Cobb had
personal knowledge of his written work, and her opinion is relevant to the issue of his qualifications.

                                                  16
        As to the other “special knowledge and skills,” they are too subjective to allow for any

meaningful comparison between Carter and Haynes. While there is nothing inherently wrong

with allowing decision makers to base decisions on subjective criteria, we have found that

“subjective evaluations involving white supervisors provide a ready mechanism for racial

discrimination.” Miles, 750 F.2d at 871. For example, requirements such as the possession of

“initiative and judgement capabilities” and the ability “to relate to people in a manner to win

confidence and establish support” are incapable of objective evaluation. They cannot be relied

upon by an employer seeking to defeat the plaintiff’s prima facie case by showing that the

plaintiff is less qualified than the applicant chosen for the promotion.

               2. Three Springs’ Rebuttal

        As legitimate reasons for its failure to promote Carter, Three Springs repeats its

arguments that Carter was not qualified for the position and that Haynes was more qualified for

the position. By articulating these reasons and attempting to support them with evidence, Three

Springs has carried its intermediate burden and the presumption of racial discrimination drops

from the case. The burden now shifts back to Carter to show that Three Springs’ reasons are

pretextual. If Carter has produced evidence casting doubt on Three Springs’ reasons, there is a

jury issue.

               3. Carter’s Arguments of Pretext

        We need not tarry long on this question, because it is clear that evidence produced by

Carter in support of his prima facie case creates a genuine issue as to material facts, namely

                                                 17
whether Carter was qualified for the position and whether Haynes was more qualified than

Carter. Additionally, we note that Carter produced additional circumstantial evidence that does

not neatly fall into the McDonnell Douglas framework that, nevertheless, is relevant to the issue

of pretext.

        For example, Carter proved that Three Springs had a policy of posting job vacancies, not

adhered to in this case. We have held that the failure to promulgate hiring and promotion

policies can be circumstantial evidence of discrimination. See Harris v. Birmingham Bd. of

Educ., 712 F.2d 1377, 1382-83 (11th Cir. 1983). Certainly, it is even more suspicious where it is

alleged that established rules were bent or broken to give a non-minority applicant an edge in the

hiring process. See Morrison v. Booth, 763 F.2d 1366, 1373-74 (11th Cir. 1985).

        Additionally, several affidavits improperly stricken by the district court11 related

instances of alleged disparate treatment that could be relevant to a trier of fact in evaluating

Three Springs’ motives. For example, Tyrone Bowling, a former Counselor Aide, recounted an

incident involving Cook:

        I has a problem with respect to Ms. Cook in that there was an incident in which I
        was disciplined as a result of my talking with one of the adolescents about
        religion. This led to my termination, but a similarly situated white employee
        engaged in the same contact was not disciplined in any fashion.

Gregory Jones, an activity specialist, stated that he “was involved in an incident involving a

written reprimand for a situation dealing with the escape of one of the adolescents, but a white

employee, who also had the same offense, was not provided any written reprimand.” Samuel

        11
         In each affidavit, the affiant stated that he or she had personal knowledge of its contents.
Furthermore, the following experiences of Three Springs employees are clearly legally relevant to
the issue of pretext. These statements should, therefore, be considered to be part of the summary
judgment record.

                                                 18
Brewer, a Counselor Aide, stated that Carter and he “were paid less in [their] positions than other

non-minorities who had lesser educational degrees.” Ronnie Johnson, Counselor Aide, stated

that he was asked “to be involved in the direct monitoring of another black . . . employee in order

to help assist management in getting information on this black employee so that they could

terminate this person.” Given the foregoing, Carter produced evidence that, if believed, could be

found to cast doubt on the credibility of the reasons stated by Three Springs for hiring Haynes

instead of Carter.

                                       IV. CONCLUSION

        We emphasize that Carter has not yet proven his case. A reasonable trier of fact may

well decide that Three Springs’ decision makers believed that Carter was not, in fact, qualified

for the promotion, or that Haynes was the most qualified candidate. We hold only that Carter

has raised a genuine issue of material fact, through the production of circumstantial evidence, as

to the motivation behind Three Springs’ decision to promote Greg Haynes instead of Charles

Carter. Therefore, we REVERSE the entry of summary judgment and REMAND to the district

court for trial.

        REVERSED and REMANDED.

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