Court Opinion

ID: 2979506
Source: CourtListenerOpinion
Date Created: 2015-09-22 18:52:10.54727+00
Date Added: 2024-06-11T15:41:50.149468
License: Public Domain

Affirmed as Modified and Opinion filed May 28, 2015.

                                     In The

                    Fourteenth Court of Appeals

                              NO. 14-14-00059-CV

  RIVER OAKS L-M. INC. D/B/A WEST POINT LINCOLN MERCURY,
                    Appellant/Cross-Appellee
                                        V.
         VERONICA VINTON-DUARTE, Appellee/Cross-Appellant

                   On Appeal from the 269th District Court
                           Harris County, Texas
                     Trial Court Cause No. 2010-54452

                                OPINION

      An automobile dealership employee filed a sexual-harassment complaint;
shortly thereafter, she was terminated for theft. The employee sued the dealership
for sexual harassment, retaliatory discharge, and defamation. The dealership
counterclaimed for theft, conversion, breach of fiduciary duty, and fraud. A jury
found in favor of the employee on the sexual-harassment, retaliation, and
defamation claims. The jury also found in favor of the automobile dealership on its
theft, conversion, breach of fiduciary duty, and fraud claims. The trial court
granted judgment notwithstanding the verdict (JNOV) to the dealership on the
employee’s defamation claims, but otherwise signed a judgment on the jury’s
verdict.

      On appeal, the automobile dealership asserts the evidence is legally
insufficient to: (1) support a finding that “but for” the filing of the sexual-
harassment complaint, the employee would not have been fired when she was;
(2) show the dealership knew or should have known of the sexual harassment and
failed to take prompt remedial measures; (3) support an award of attorney’s fees;
(4) support recovery of future lost earnings/employment benefits; and (5) sustain
any recovery for mental anguish damages. The dealership further urges that the
evidence conclusively establishes (1) that it exercised reasonable care to prevent or
correct any harassing behavior and the employee unreasonably failed to avail
herself of these procedures and (2) the after-acquired evidence defense to loss of
future employment. Finally, the dealership contends the trial court erred in
applying the Texas Labor Code damage cap per claim, rather than per complainant.
The employee urges her own issues as a cross-appellant. First, she asserts that the
trial court erred in granting JNOV on her defamation claims. She further argues
that there is no evidence to support the findings on the dealership’s counterclaims
for theft or to support the award of attorney’s fees to the dealership.

      We conclude that legally sufficient evidence supports the jury’s findings on
the employee’s sexual-harassment and retaliation claims, and that the evidence
does not conclusively establish the dealership’s affirmative defenses. However, we
agree that the trial court erred in applying the Texas Labor Code damages cap. We
further determine the employee’s cross-issues lack merit. We modify the judgment

                                           2
to reflect the appropriate damages in light of our resolution of the damages-cap
issue, and we affirm the judgment as modified.

                                     I. BACKGROUND

       Veronica Vinton-Duarte began working at River Oaks L-M. Inc. d/b/a West
Point Lincoln Mercury (West Point) as the aftermarket sales manager in 2006.1
Her immediate supervisor was the general sales manager, Bob Cesca, who reported
to West Point’s general manager, Chris Poulos. Vinton-Duarte was paid a base
salary plus commission, and she relied largely on vehicle salespeople bringing
customers to her for aftermarket accessory sales.

       Several months after she started working at West Point, male co-workers
began to subject her to sexual comments, including jokes about having sex with
her that were told in front of other salespeople and suggestions that she dress more
provocatively to increase sales. These comments and jokes became a common,
almost daily, occurrence. Once, when she was kneeling to read a part number, new
car salesperson Ryan O’Cain asked her to “take care of him” because she was
“already down there.” Salesperson Khalil Benazzouz joked about a dream he’d had
involving Vinton-Duarte in front of her and other salespeople, in which he’d “done
[Vinton-Duarte] all night long.” He also told Vinton-Duarte he “was going to do
[her] so hard he would get rid of all [her] frustration.” Used car sales manager
Dwight Jones also often made sexually inappropriate comments to Vinton-Duarte.
When she told him she was “tired” of his comments, he responded that she didn’t
know how to take a compliment. Jones also regularly kissed her hand while
breathing heavily on it, which made Vinton-Duarte “very uncomfortable.”

       1
         “Aftermarket” products include vehicle accessories that do not come with a new vehicle
from the factory, but can be sold and added to the vehicle when it is purchased from the
dealership.

                                              3
      Finance director Reggie McNair regularly propositioned Vinton-Duarte for
dates and sex after she mentioned that her marriage had become “complaisant.” He
began asking her out and making comments, suggesting that they have “a
relationship where there were no strings attached” and telling her none of his past
girlfriends had “any complaints.” Despite Vinton-Duarte’s repeated refusals,
McNair said he would continue to pursue her until he “closed her.” McNair made
harassing comments to Vinton-Duarte, including expressing his desire to “bury
[his] face between her legs.” McNair made comments and advances to her in front
of other employees, including West Point managers. McNair also made comments
and advances to other female employees at West Point, including two female
salespersons. McNair did not stop his unwelcome comments, jokes, or
solicitations; he often tried to give women at the workplace hugs and attempted to
grab their buttocks. McNair frequently approached Vinton-Duarte in her office
when she was alone to give her hugs. Vinton-Duarte stopped standing up when he
was around in an effort to avoid his unwelcome hugs and touching. McNair asked
her to hug him even when she was attempting to avoid him, and once McNair tried
to physically pull her out of her chair so that he could hug her; accounting clerk
Laura Garcia witnessed this interaction.

      As the harassment of Vinton-Duarte transitioned from comments and jokes
to physical touching, she began to try to deflect attention away from herself by
changing her clothing, hair, and makeup. The harassment persisted, however.
O’Cain grabbed Vinton-Duarte’s buttocks as she walked by him in front of others;
he even grabbed her buttocks in front of Cesca. Cesca apparently reprimanded
O’Cain because the next day, O’Cain told her he had deliberately not brought some
customers to her because she had gotten him into “trouble.” When Vinton-Duarte
complained to Cesca, Cesca told her to “just ignore it” and that O’Cain “would get

                                           4
over it.” Even Cesca sent Vinton-Duarte a sexually-themed video via company
email.

         Some combination of comments, solicitations, or unwanted touching was an
almost daily occurrence for Vinton-Duarte from 2006 to 2009. Many of these
incidents involved or occurred in front of West Point’s managers, including the
harassment by McNair and the touching by O’Cain that was seen by Cesca.
Vinton-Duarte confided in office/accounting manager Lori Demaret many times
over this time period. Demaret told her there was “different treatment between
female employees and male employees.” Demaret suggested that if Vinton-Duarte
ever reported the harassment to the human resources department, Vinton-Duarte
would need to be careful because Vinton-Duarte could lose her job; Demaret
reminded Vinton-Duarte that the management of West Point was already aware of
what was happening and chose to overlook it. According to Vinton-Duarte,

         So, many times when I went upstairs to talk to [Demaret], I would talk
         to her about different instances; but after talking to her and realizing
         that I could possibly lose my job over it, it made me second guess
         starting or initiating the process, or for me to be the one that brought it
         all to light because I couldn’t afford to lose my job.
Vinton-Duarte was also concerned about reporting the harassment because Cesca
hadn’t taken it seriously.

         The sexual harassment culminated in an incident that occurred in December
of 2008. McNair came into Vinton-Duarte’s office while she was sitting at her
desk. He stood behind her and told her she didn’t understand the “effect” she had
on him and asked her to give him her hand. When she did, he rubbed her hand over
his “aroused penis.” She screamed and told him to get out of her office.
Salesperson Ruben Mendoza heard Vinton-Duarte scream; Vinton-Duarte
immediately told Mendoza what had happened. She also told Demaret about the

                                             5
incident shortly after it occurred; Demaret acknowledged that Vinton-Duarte was
very upset when she described the incident. Demaret “warned” Vinton-Duarte that
“the attitude at West Point was that, if you were going to go to Human Resources
and complain about anybody, you better – you might as well just pick up your box
and pack your things, because that is ultimately what would happen.”

      Sometime in early June 2009, Demaret told Vinton-Duarte that she had
recently attended a training session. Demaret told Vinton-Duarte that Vinton-
Duarte needed to go to human resources or Demaret would “because it had gotten
to a point where [Demaret] could lose her job if [Demaret] didn’t report all the
incidents that had been going on.” Vinton-Duarte called human resources manager
Renee Velasco to report the harassment shortly thereafter and set up a meeting to
discuss the incidents.

      After Vinton-Duarte’s initial meeting with Velasco, Velasco summarized the
meeting in a way that indicated that Vinton-Duarte did not want an investigation.
Vinton-Duarte quickly corrected Velasco, telling her that she wanted an
investigation “done right,” as opposed to investigations in the past that hadn’t been
properly conducted and hadn’t resulted in any changes. Velasco informed Vinton-
Duarte that, as part of the investigation, she would have to tell the people she was
investigating who had made the complaint. Vinton-Duarte was concerned because
she knew she that would bring retaliation: “I knew that it would be a matter of
time, that I would eventually lose my job; and I could not afford to lose my job.”

      More than a month after Vinton-Duarte met with Velasco, Velasco was still
“working on a version of the complaint.” Vinton-Duarte was “very concerned”
about the time that had passed. Velasco completed the complaint and asked
Vinton-Duarte to sign it; however, Vinton-Duarte had concerns about the
complaint and emailed Velasco with them. Vinton-Duarte was “disappointed”

                                         6
because she had met with Velasco on two occasions for more than an hour each
time and gave Velasco as much information as she could, but much of this
information was not included in the complaint Velasco drafted. Vinton-Duarte
decided to write her own report.

      On August 6, Vinton-Duarte met with Velasco and West Point legal
representative Elza Bullock. On August 28, Bullock again met with Vinton-Duarte
at West Point; he informed her that their investigation had “taken them into a
different avenue,” so they were investigating some other issues. He did not provide
Vinton-Duarte with any specific information regarding what the other issues were.
During the period between Vinton-Duarte’s first meeting with Velasco and her
August 28 meeting with Bullock, Vinton-Duarte sent several emails seeking an
update on the status of the investigation; no one provided her with any updates.
While the investigation was ongoing, the environment at West Point became very
tense, and everyone was discussing the investigation. The salespeople had stopped
bringing customers to Vinton-Duarte for aftermarket sales. Cesca stopped talking
to Vinton-Duarte and told at least one other employee not to communicate with
Vinton-Duarte. After Vinton-Duarte reported the harassment, “things just got
worse really quickly.” Nothing was being done and Vinton-Duarte explained that
the stress became unbearable. Vinton-Duarte visited the doctor; he put her on some
antidepressants to help alleviate some of the stress and pressure Vinton-Duarte was
undergoing.

      On August 31, Vinton-Duarte was called to the conference room at West
Point. Chris Poulos, controller Linda Ellis, and Bullock were all there. They
explained that she had been called up to answer some questions regarding a
transaction. Vinton-Duarte was shown invoices from a transaction involving a
toolbox, cargo carrier, and cargo bag that had occurred in March of 2009; Vinton-

                                        7
Duarte explained she could not remember the details of this transaction. She was
asked why she had coded the items on the invoices to the particular vehicles.
Vinton-Duarte explained that she didn’t know and that it had “obviously . . . been a
mistake.” Vinton-Duarte asked for more information, but was not permitted to see
the transaction files. She was allowed to look through her own records in her
office, but found no information on this transaction. Bullock told her she was being
“released”; she was instructed to clean out her office, turn in her company vehicle,
and leave the dealership.

      During the following days, Vinton-Duarte received calls and messages from
her former co-workers, who had been told she was terminated for theft. Mendoza
specifically told her that West Point’s management told him about the alleged theft
and that West Point was going to press charges for theft against Vinton-Duarte.
Vinton-Duarte was “devastated” that West Point was accusing her of theft; she felt
it was a “slap in the face.” Her employment termination created many problems in
her life; she began having marital issues and the “stress was unbearable.” She and
her husband separated several times, although he stayed in the house with her. She
and her husband discussed bankruptcy because there were bills they couldn’t pay.
Her electricity and water were turned off “a couple times,” and it was hard to
explain the financial difficulties to her children.

      Vinton-Duarte was never contacted to further discuss or explain the matter;
instead, she received her official termination letter on September 17, indicating she
had been terminated for theft. West Point later “discovered” several other alleged
thefts. First, West Point asserted that Vinton-Duarte stole four plasma televisions.
Although West Point was invoiced for these TVs, on each invoice, Vinton-Duarte
marked out “plasma TV” and wrote in “DVD player.” The transaction files showed
that each of the vehicles associated with these invoices had aftermarket DVD

                                            8
players installed in them. Further, Vinton Duarte explained that the actual plasma
TVs in question had been ordered for use as a sales promotion give-away. West
Point’s documents showed that the promotional TVs were delivered to West
Point’s parts department, and Cesca acknowledged that several TVs were given
away as a sales promotion through the parts department. West Point also accused
Vinton-Duarte of stealing upgraded wheels and tires in connection with a vehicle
purchased by West Point accounting employee Laura Garcia’s husband. Finally,
West Point accused Vinton-Duarte of stealing a gaming system, but the
dealership’s documents showed that the system was installed in a customer’s
vehicle, and the customer paid West Point for the system. All of the theft
allegations were brought to the attention of West Point’s management by McNair
after Vinton-Duarte lodged her sexual-harassment complaint; McNair apparently
had never reported any prior allegations of theft to anyone at the dealership.

      Vinton-Duarte filed suit against West Point for sexual harassment,
retaliation, and defamation. West Point counterclaimed for theft, conversion,
breach of fiduciary duty, and fraud based on the alleged thefts described above.
After a five-day trial, the jury unanimously found in favor of Vinton-Duarte on her
sexual-harassment and retaliation claims. The jury further found that West Point
had defamed Vinton-Duarte. But the jury also found in West Point’s favor on its
counterclaims against Vinton-Duarte, awarding West Point damages only for theft
of the toolbox, cargo carrier, cargo bag, and upgraded wheels and tires. The jury
was dismissed without any stated objections to the verdict.

      The trial court granted JNOV on Vinton-Duarte’s defamation claim. The
trial court otherwise entered judgment on the jury’s verdict, awarding actual
damages (plus pre-judgment interest) of $739,623.88, as found by the jury on
Vinton-Duarte’s sexual-harassment and retaliation claims, including offsets for the

                                          9
statutory cap and the damages on West Point’s counterclaims. The trial court also
awarded Vinton-Duarte attorney’s fees of $146,350.00, offset by the award of fees
to West Point on its Texas Theft Liability Act counterclaim. This appeal timely
followed.

                      II. WEST POINT’S SUFFICIENCY ISSUES

      Most of the parties’ issues concern sufficiency of the evidence. Thus, we
begin by setting forth the appropriate standard of review for these issues.

A.    Standard of Review

      In reviewing the legal sufficiency of the evidence, we view the evidence in
the light most favorable to the finding, crediting favorable evidence if a reasonable
fact finder could, and disregarding contrary evidence unless a reasonable fact
finder could not. City of Keller v. Wilson, 168 S.W.3d 802, 822, 827 (Tex. 2005).
When the appellant attacks the legal sufficiency of a finding on which it did not
have the burden of proof, it must demonstrate that there is no evidence to support
the finding. Id. at 810. When a party attacks the legal sufficiency of an adverse
finding on an issue on which it has the burden of proof, it must demonstrate on
appeal that the evidence establishes, as a matter of law, all vital facts in support of
the issue. Dow Chem. Co. v. Francis, 46 S.W.3d 237, 241 (Tex. 2001). We must
first examine the record for evidence that supports the finding; if there is no
evidence to support the finding, then we examine the entire record to determine if
the contrary position is established as a matter of law. See id. We may sustain the
issue only if the contrary position is conclusively established. Id.

      We may not sustain a legal sufficiency, or “no evidence,” point unless the
record demonstrates that: (1) there is a complete absence of a vital fact; (2) the
court is barred by the rules of law or of evidence from giving weight to the only

                                          10
West Point has not preserved this issue for appellate review. See Tex. R. Civ. P.
295; see also Lundy v. Masson, 260 S.W.3d 482, 495 (Tex. App.—Houston [14th
Dist.] 2008, pet. denied) (“To preserve error, an objection to an incomplete or
unresponsive verdict, or conflicting jury findings, must be made before the jury is
discharged.” (emphasis added)). Importantly, this is not a case in which the
employee admitted to wrongdoing; instead, Vinton-Duarte explicitly denied
engaging in theft and provided explanations for West Point’s theft allegations
against her. Cf. Baker Hughes Oilfield Operations, Inc. v. Williams, 360 S.W.3d
15, 24 (Tex. App.—Houston [1st Dist.] 2011, pet. denied) (op. on reh’g) (where
employee admitted to violating company policy, there was no reasonable factual
basis for jury to have found company’s stated reason for termination pretextual).
Moreover, as noted above, there is evidence that other employees who had been
accused of engaging in similar misconduct (stealing items) from West Point were
not terminated. Based on this evidence, the jury reasonably could have believed
that West Point’s stated reason for Vinton-Duarte’s termination was not the sole
reason for her discharge and that she would not have been fired when she was
without having made or filed the complaint about sexual harassment. See
McMillon, 963 S.W.2d at 940.

      Finally, Vinton-Duarte reported the sexual harassment on June 4, 2009; her
“official complaint” was provided to Velasco around July 14. She was notified on
August 31 that West Point was suspending her employment and was formally
notified that she had been terminated on September 17. Thus, there is a gap of
slightly over three months from her initial report of sexual harassment to her
official termination; in other words, there is a sufficiently close temporal proximity
between Vinton-Duarte’s making or filing the complaint about sexual harassment
and West Point’s discharge of Vinton-Duarte from her employment. Cf. Evans v.

                                         15
         Answer “Yes” or “No.”
The jury answered in the affirmative. In question number 7, the jury was also
asked, predicated on its answer to this question, “Did Veronica Vinton-Duarte
engage in misconduct for which West Point would have legitimately discharged
her solely on that basis?” The jury answered this question, “No.”

         At the charge conference, West Point did not object to the form of either of
these questions. We thus measure the sufficiency of the evidence supporting the
jury’s answers to these questions using the charge given. See Osterberg v. Peca, 12
S.W.3d 31, 55 (Tex. 2000). As question numbers 5 and 7, excerpted above,
correctly reflect, Vinton-Duarte was required to establish that West Point’s
discharge of Vinton-Duarte would not have occurred when it did without her
making or filing of a sexual-harassment complaint, and Vinton-Duarte was not
required to establish that her making or filing of a sexual-harassment complaint
was the sole cause of West Point’s discharge of Vinton-Duarte. See Herbert v. City
of Forest Hills, 189 S.W.3d 369, 377 (Tex. App.—Fort Worth 2006, no pet.);
McMillon v. Tex. Dep’t of Ins., 963 S.W.2d 935, 940 (Tex. App.—Austin 1998, no
pet.).

         Where, as here, there is no direct evidence of causation, circumstantial
evidence and the reasonable inferences drawn from that evidence may provide
affirmative support for a finding of a causal link. La Tier v. Compaq Computer
Corp., 123 S.W.3d 557, 562 (Tex. App.—San Antonio 2003, no pet.).
Circumstantial evidence establishing the requisite causal link may include:

(1)      the employer’s failure to follow its usual policy and procedures in carrying
         out the challenged employment actions;

(2)      discriminatory treatment in comparison to similarly situated employees;

                                          12
(3)    knowledge of the discrimination charge or suit by those making the adverse
       employment decision;

(4)    evidence that the adverse employment decision was false; and

(5)    the temporal proximity between the employee’s conduct and the adverse
       employment action.

Adeshile v. Metro. Transit Auth. of Harris Cnty., No. 14-12-00980-CV, 2014 WL
3734140, at *4 (Tex. App.—Houston [14th Dist.] Jan. 16, 2014, pet. denied)
(mem. op. on reh’g). We consider each of these factors in turn in weighing the
sufficiency of the evidence to support the jury’s retaliation findings.

       The first two factors weigh in favor of the jury’s finding. Although there is
no evidence regarding West Point’s “usual” policy and procedures for terminating
an employee, the record reflects that at least two other male employees were not
fired when theft allegations were lodged against them. First, Demaret testified that
she investigated a parts department employee for several theft allegations. After
she investigated an allegation that this employee had stolen a transmission, she
concluded that he had done so. She also investigated an incident involving an
irregularity with a wheel and tire and determined that the employee accused had
stolen these items. Demaret brought this information to the attention of West
Point’s general manager Chris Poulos, but this employee was not fired. 3 Further,
Cesca testified that a salesperson, perhaps O’Cain, had allowed a person to leave
the dealership with upgraded wheels and tires for which the dealership had not
been paid; Cesca believed that finance director McNair also may have been
involved in this transaction. None of the employees involved were disciplined for
       3
          Although Poulos testified that this employee had not committed these thefts, Demaret
testified that he had; the jury is charged with credibility determinations and the weight to be
given a witnesses’ testimony. See City of Keller, 168 S.W.3d at 819. This parts department
employee was later fired when West Point discovered money missing from a bank bag.

                                              13
this incident. That these employees were not discharged after committing similar
thefts to those Vinton-Duarte committed and that she was terminated after a single
theft supports the jury’s findings in response to questions 5 and 7. See id.; cf. Tex.
Div.-Tranter, Inc. v. Carrozza, 876 S.W.2d 312, 313 (Tex. 1994) (per curiam)
(“Uniform enforcement of a reasonable absence-control provision, like the three-
day rule in this case, does not constitute retaliatory discharge.” (emphasis added)).

       Next, there is ample evidence that those who made the decision to terminate
Vinton-Duarte’s employment were aware of her sexual-harassment allegations. In
fact, there was testimony that the sexual-harassment investigation was an ongoing
topic of conversation at the dealership. Poulos testified that when the theft
allegations were brought to him, he took the issue to West Point’s legal counsel
Elza Bullock, who was charged with investigating Vinton-Duarte’s sexual-
harassment complaints. Vinton-Duarte testified that she had meetings with Bullock
and communicated with him about her complaint. Poulos testified that Bullock was
made aware that McNair, the employee against whom the most serious allegation
of harassment had been lodged by Vinton-Duarte, had been the individual who
brought the allegations of theft to Poulos’s attention. At the meeting during which
Vinton-Duarte was informed of the initial theft allegation and placed on leave,
Bullock, controller Ellis,4 and general manager Poulos were present. Thus, this
evidence weighs in favor of the jury’s findings on retaliation.

       As noted above, the jury specifically found that Vinton-Duarte did not
engage in misconduct that would have been the sole reason West Point legitimately
discharged her. And to the extent that the jury’s finding on theft, breach of
fiduciary duty, fraud, or conversion conflict with the jury’s findings on retaliation,
       4
         Demaret testified that she informed Ellis about Vinton-Duarte’s sexual harassment
allegations against McNair. Further, Velasco’s notes from her investigation indicate that she
spoke with Ellis regarding Vinton-Duarte’s sexual harassment allegations.

                                             14
West Point has not preserved this issue for appellate review. See Tex. R. Civ. P.
295; see also Lundy v. Masson, 260 S.W.3d 482, 495 (Tex. App.—Houston [14th
Dist.] 2008, pet. denied) (“To preserve error, an objection to an incomplete or
unresponsive verdict, or conflicting jury findings, must be made before the jury is
discharged.” (emphasis added)). Importantly, this is not a case in which the
employee admitted to wrongdoing; instead, Vinton-Duarte explicitly denied
engaging in theft and provided explanations for West Point’s theft allegations
against her. Cf. Baker Hughes Oilfield Operations, Inc. v. Williams, 360 S.W.3d
15, 24 (Tex. App.—Houston [1st Dist.] 2011, pet. denied) (op. on reh’g) (where
employee admitted to violating company policy, there was no reasonable factual
basis for jury to have found company’s stated reason for termination pretextual).
Moreover, as noted above, there is evidence that other employees who had been
accused of engaging in similar misconduct (stealing items) from West Point were
not terminated. Based on this evidence, the jury reasonably could have believed
that West Point’s stated reason for Vinton-Duarte’s termination was not the sole
reason for her discharge and that she would not have been fired when she was
without having made or filed the complaint about sexual harassment. See
McMillon, 963 S.W.2d at 940.

      Finally, Vinton-Duarte reported the sexual harassment on June 4, 2009; her
“official complaint” was provided to Velasco around July 14. She was notified on
August 31 that West Point was suspending her employment and was formally
notified that she had been terminated on September 17. Thus, there is a gap of
slightly over three months from her initial report of sexual harassment to her
official termination; in other words, there is a sufficiently close temporal proximity
between Vinton-Duarte’s making or filing the complaint about sexual harassment
and West Point’s discharge of Vinton-Duarte from her employment. Cf. Evans v.

                                         15
City of Houston, 246 F.3d 344, 354 (5th Cir. 2001) (noting that time lapse of up to
four months was sufficient to satisfy retaliatory causal connection for summary
judgment purposes). This evidence militates soundly in favor of the jury’s finding
that West Point retaliated against Vinton-Duarte.

      In sum, we conclude that more than a scintilla of evidence supports the
jury’s finding of retaliation, as well as its finding that Vinton-Duarte did not
engage in other misconduct for which West Point would have legitimately
discharged her solely on that basis. Accordingly, we conclude that legally
sufficient evidence supports the jury’s findings on retaliation, and we overrule
West Point’s first issue.

C.    Failure to Take Prompt, Remedial Action
      As part of the jury’s finding of sexual harassment in response to question
number 1, the jury determined that West Point knew or should have known of the
harassment and failed to take prompt, remedial action to eliminate the harassment.
In its second issue, West Point contends the evidence is legally insufficient to
support these two findings.

      Prompt, remedial action is that which is reasonably calculated to end the
harassment. See Skidmore v. Precision Printing & Packaging, Inc., 188 F.3d 606,
615 (5th Cir. 1999). “What constitutes prompt remedial action is a fact-specific
inquiry and not every response by an employer will be sufficient to absolve the
employer of liability.” Williams-Boldware v. Denton Cnty., Tex., 741 F.3d 635,
640 (5th Cir. 2014) (citation and internal quotation marks omitted), cert. denied
135 S. Ct. 106 (2014). If the employee establishes that the employer’s response
was not reasonably calculated to end the harassment, the employer may be liable
despite having taken remedial steps. Id.

                                           16
       Here, there is evidence from which the jury could have determined that,
once West Point was made aware of the harassment, it failed to take prompt,
remedial measures to eliminate the harassment. Vinton-Duarte first reported the
harassment to West Point in early June 2009. West Point did not begin
investigating her complaint—other than speaking with Vinton-Duarte—until
August 6, after Vinton-Duarte emailed Velasco to find out what had been done
about her complaint and informed Velasco that the touching and comments had
continued since Vinton-Duarte made her complaint. Cf. McMillon, 963 S.W.2d at
939 (“When McMillon complained of her co-worker’s unwanted sexual comments
and conduct, the Department quickly investigated the allegations. The Department
put the co-worker on administrative leave while the investigation was pending.”).
Further, Vinton-Duarte repeatedly brought the amount of time it was taking to
complete the investigation to the attention of West Point.5 Despite these numerous
communications, Vinton-Duarte was never given any information concerning the

       5
          On August 6, 2009, Vinton-Duarte emailed Velasco to ask for an update on the
investigation and a date by which she could expect resolution of her complaint. In this email, she
stated, “I have tried to keep you as well informed as possible[] regarding the on-going issues
here which are still occurring on a regular basis. Nothing has changed.” (emphasis added).
Then, on August 18, Vinton-Duarte emailed Bullock and Velasco to inquire into the status or
outcome of the investigation. In this email, Vinton-Duarte stated that she met with Bullock on
August 6 and was informed it would “be a few days” before she could expect a resolution.
Vinton-Duarte explained that since the interviews had been conducted at West Point, “tension
among the employees . . . has been at an all time high” and that, despite any instructions, the
investigation “has been a constant topic of conversation.” Vinton-Duarte followed up with
another email to Bullock and Velasco on August 25, noting that “the working environment ha[d]
deteriorated immensely” and she had “become labeled as an employee to avoid at all cost.” She
further stated that the time it was taking to complete the investigation, coupled with the lack of
confidentiality, provided “a clear and perfect example” of “why the females [who] have all had
issues in the past[] are in fear of coming forth.” She stated that she brought the complaint to the
attention of the human resources department nearly three months previously and she had been
forced to continue to work “under these conditions” since then. Once again, she asked for any
information regarding the investigation. Finally, on August 28, she emailed Bullock and Velasco
again expressing her concerns and seeking communications regarding the investigation.

                                                17
investigation, except to be told that her name, as the complainant, would have to be
revealed to those against whom she had made allegations.

       Moreover, the record reflects that West Point conducted harassment training
on October 21-22, 2009, over a month after Vinton-Duarte had been terminated
and four months after she reported the harassment. And the only formal remedial
action was taken on November 20, 2009, when the dealership placed letters of
warning in the personnel files of two employees against whom Vinton-Duarte had
made allegations. 6 Further, it is undisputed that no final report was ever prepared
concerning Vinton-Duarte’s sexual-harassment allegations, despite West Point’s
stated policy that the “EEO officer shall . . . issue fact findings and
recommendations as with any other [discrimination] complaint.”

       Finally, Vinton-Duarte testified that she suffered retaliatory treatment after
filing her complaint: she testified that she was asked if she had “told on” anyone at
the dealership; she stated the sales people stopped bringing customers to the
aftermarket department; and she explained that Cesca stopped communicating with
her and that he told sales manager Gary LaCroix not to talk to her either. She
complained to West Point that the environment had become tense and that the
investigation was “a constant topic of conversation.” Cf. Wal-Mart Stores, Inc. v.
Davis, 979 S.W.2d 30, 39 (Tex. App.—Austin 1998, pet. denied) (explaining that
similar retaliatory conduct “send[s] a message that there are negative consequences
of complaining, thereby defeating the goal of creating effective grievance

       6
         Notably, the “warning” placed in McNair’s file indicates that West Point was “unable to
determine if [he] made any sexually oriented comments to Ms. Duarte or subjected her to any
unwelcome touching,” despite testimony not only from Vinton-Duarte about the specific incident
in which he placed her hand on his penis, but also testimony from those who spoke with Vinton-
Duarte immediately after the incident occurred and noted that she was upset and distressed when
describing the incident. Additionally, another female employee reported that she had issues with
McNair touching her. O’Cain also had a letter placed in his personnel file because he
acknowledged that he had touched Vinton-Duarte inappropriately.

                                              18
mechanisms”). And, importantly, the jury’s finding of retaliation against Vinton-
Duarte undermines West Point’s claim that it attempted to prevent future
harassment. See Mota v. Univ. of Tex. Houston Health Sci. Ctr., 261 F.3d 512, 525
(5th Cir. 2001).

       Based on this evidence, the jury reasonably could have determined that West
Point knew or should have known of the harassment and that it failed to take
prompt, remedial action to eliminate the harassment. 7 Thus, legally sufficient

       7
         West Point’s actions are in stark contrast with the employer’s actions in a case in which
the Austin Court of Appeals upheld a jury finding that an employer took prompt, remedial
measures. See McMillon, 963 S.W.2d at 940. In McMillon, the Department of Insurance put the
alleged harasser on administrative leave while it investigated the complaint. Id. at 937, 940 After
concluding that sexual harassment occurred, the Department placed the offender on a ninety-day
probationary period, reduced his pay by $5,000 a year, transferred him to a non-managerial
position in another division, required him to attend sexual harassment awareness training, and
required him to review the agency’s policies regarding sexual harassment. Id. The sexual
harassment complained of in McMillon did not involve any allegations of inappropriate touching.
See id.
        Here, even though much of what Vinton-Duarte reported was corroborated by other
witnesses during the investigation of her complaint, West Point chose to believe those accused of
harassment and disbelieve those who reported inappropriate behavior. For example, Velasco’s
interview notes indicate that LaCroix admitted to touching Vinton-Duarte’s breast and calling
himself the “Breast Doctor.” O’Cain stated that LaCroix made comments to another female
employee about being willing to pay for a “boob job.” O’Cain further told Velasco that he had
seen salesperson Benazzouz “grab” Vinton-Duarte, that certain events “have gone over the line,”
and that he had touched Vinton-Duarte on the “high buttocks area” on a few occasions. Cesca
acknowledged that he had seen inappropriate behavior, including a Mardi Gras beads incident
involving LaCroix, in which LaCroix suggested that female employees show him their breasts in
return for Mardi Gras beads. Salesperson Perry Hicks reported that he had seen inappropriate
conduct; he had seen O’Cain touch Vinton-Duarte’s “rear,” and she told O’Cain to stop.
Salesperson Mendoza explained that he was aware of improper conduct; he’d seen people grab
Vinton-Duarte’s “butt.” He also reported that Vinton-Duarte told him about the incident with
McNair immediately after it occurred and that another female employee had also complained
about McNair. Mendoza suggested that McNair, Benazzouz, and used car sales manager Jones
would need “a lot of training” to address their behavior. Garcia reported to Velasco that she
heard Benazzouz and McNair make sexually explicit remarks to Vinton-Duarte and that Vinton-
Duarte told her about the incident with McNair; she stated that Vinton-Duarte was upset when
she told her about the McNair incident. Demaret reported that she had been exposed to
unwelcome touching by McNair and that her interview with Velasco could be a “career ending
conversation.” Demaret suggested that McNair should be fired for his conduct. Yet despite this
                                                19
evidence supports the challenged jury findings regarding sexual harassment, and
we overrule West Point’s second issue.

D.     Faragher/Ellerth Affirmative Defense

       West Point argues in issue three that it “conclusively established” its
Faragher/Ellerth defense, 8 despite the jury’s unanimous finding to the contrary. In
response to jury question number 2, the jury found that a preponderance of the trial
evidence did not show that West Point exercised reasonable care to prevent and
correct promptly any harassment based on sex and that Vinton-Duarte
unreasonably failed to take advantage of any preventative or corrective
opportunities by her employer or to avoid harm otherwise. The first element of this
defense can be satisfied by showing that the employer had a policy against sexual
harassment in place, and it enforced the policy. See Casiano v. AT&T Corp., 213
F.3d 278, 286 (5th Cir. 2000); Bartkowiak v. Quantum Chem. Corp., 35 S.W.3d
103, 111 (Tex. App.—Amarillo 2000, no pet.).

       The second prong of the defense recognizes an employee’s corresponding
duty to avoid or mitigate harm. Faragher v. City of Boca Raton, 524 U.S. 775,
805–06 (1998). “An employer may, for example, have provided a proven, effective
mechanism for reporting and resolving complaints of sexual harassment . . . . If the
plaintiff unreasonably failed to avail herself of the employer’s preventative or
remedial apparatus, she should not recover damages that could have been avoided
had she done so.” Id. at 806–07. If the employee unreasonably fails to promptly

corroboration of Vinton-Duarte’s allegations, as noted above, the only actions West Point took
were to (1) terminate Vinton-Duarte’s employment for theft; (2) conduct company-wide sexual
harassment training several months after Vinton-Duarte’s complaint was filed; and (3) place
letters in the personnel files of McNair and O’Cain.
       8
          See Faragher v. City of Boca Raton, 524 U.S. 775, 807–08 (1998); Burlington Indus.,
Inc. v. Ellerth, 524 U.S. 742, 764–65 (1998).

                                             20
report the offensive conduct, the second prong of the affirmative defense is
satisfied. Casiano, 213 F.3d at 287; Bartkowiak, 35 S.W.3d at 111. Here, as
discussed above in response to West Point’s second issue, we already have
determined that West Point did not take prompt, remedial action to eliminate the
sexual harassment. Moreover, although Vinton-Duarte did not report the sexual
harassment as required by company policy, we conclude that more than a scintilla
of evidence supports the jury’s implied finding that the evidence did not show
Vinton-Duarte unreasonably failed to take advantage of any preventive or
corrective opportunities by her employer or to avoid harm otherwise for the
following reasons.

      In addition to West Point’s failure to take prompt, remedial measures
discussed above, there is evidence from which the jury could have inferred that
many of the employees interviewed by Velasco were unfamiliar with the
company’s sexual-harassment policy; in particular, Vinton-Duarte’s supervisor
Cesca acknowledged that he failed to follow the policy himself. Further, Vinton-
Duarte stated she had witnessed other “situations” that had not been resolved at the
dealership; she noted in an email to Velasco that she did not want her complaint
“handled in the same manner as the ones in the past because (1) it hasn’t resolved
these types of issues and (2) when just those people involved in the complaint are
singled out and talked to then it becomes evident as to who made those complaints
against them.” She also stated she had “seen in the past when this had happened
and how people retaliated against those individuals.” Even Velasco admitted that
her failure to file a written report detailing the investigation was a violation of
company policy. Thus, the jury reasonably could have inferred that West Point’s
policy was not a “proven, effective mechanism for reporting and resolving
complaints of sexual harassment.” See Faragher, 524 U.S. at 806–07.

                                        21
       Additionally, there is more than a scintilla of evidence that West Point’s
management knew about and even participated in the harassment.9 As discussed in
more detail above, Vinton-Duarte made complaints about finance director McNair.
Indeed, the single most serious allegation she lodged was against McNair. Further,
Vinton-Duarte testified that, early on during her employment at the dealership, her
own manager, Cesca, saw O’Cain grab her inappropriately. Cesca failed to address
this situation appropriately; when Vinton-Duarte notified Cesca that O’Cain
refused to bring customers to her because Cesca had reprimanded him, Cesca told
her to “just ignore him” and he would “get over it.” Vinton Duarte testified that she
had informed Cesca about the harassment before this incident occurred, and he told
her “he was going to handle the situation.” But nothing changed; according to
Vinton-Duarte, she continued to be subjected to the sexually harassing comments
almost daily. The inappropriate comments were made in front of salespeople and
sales managers; everyone just “laughed it off.” Even Cesca sent her an email with
sexual material in it.

       When Vinton-Duarte talked to Demaret about the ongoing harassment,
Demaret advised her that if she reported the harassment to human resources, the
“[s]hit would hit the fan.” Demaret suggested that Vinton-Duarte consider that “the
managers were aware of it; and they overlooked it; and that [Vinton-Duarte]
needed to consider, possibly eventually losing [her] job.”10 Vinton-Duarte testified
that general manager Poulos “was aware of the situation and he just turned the
other way.”

       9
        Although much of the evidence concerning management’s knowledge of the harassment
came from Vinton-Duarte, the jury was free to credit her testimony and disbelieve the testimony
from other witnesses to the contrary. See City of Keller, 168 S.W.3d at 819.
       10
          Much of what Vinton-Duarte claimed Demaret said was confirmed by Velasco’s
interview notes. However, Demaret could not recall having made those statements during her
interview.

                                              22
       In sum, from this evidence, the jury reasonably could have concluded that
Vinton-Duarte did not act unreasonably in failing to complain promptly about the
sexual harassment. Cf. Mota, 261 F.3d at 525–26 (concluding that employee did
not act unreasonably by delaying reporting of sexual harassment for “eight or nine
months” because of threats of retaliation and possible belief that resort to
administrative process was ineffectual). A jury thus could have determined that
West Point failed to meet its burden of proof in establishing this affirmative
defense. Accordingly, we conclude that legally sufficient evidence supports the
jury’s negative answer in response to question 2, and we overrule West Point’s
third issue.

E.     Vinton-Duarte’s Attorney’s Fees

       1.      Sufficiency of the Evidence

       In issue five, West Point contends the evidence is legally insufficient to
support the trial court’s award of attorney’s fees to Vinton-Duarte under section
21.259(a) of the Texas Labor Code.11 See Tex. Lab Code Ann. § 21.259(a) (West,
Westlaw through 2013 C. Sess.). Texas courts have used the lodestar method in
awarding attorney’s fees under this statute. See El Apple I, Ltd. v. Olivas, 370
S.W.3d 757, 760 (Tex. 2012). The starting point for determining a lodestar fee
award is the number of hours “reasonably expended on the litigation.” Id. at 762–
63 (citing Hensley v. Eckerhart, 461 U.S. 424, 433 (1983)). The party applying for
the award bears the burden of proof. See Hensley, 461 U.S. at 437. The proof
should include the basic facts underlying the lodestar, which are: (1) the nature of
the work, (2) who performed the services and their rate, (3) approximately when
the services were performed, and (4) the number of hours worked. El Apple I, 370

       11
         The trial court determined the amount of attorney’s fees to be awarded to Vinton-
Duarte under this statute.
23
S.W.3d at 763. Although contemporaneous evidence may not exist regarding fees,
attorneys may reconstruct their work to provide the trial court with sufficient
information to allow it to perform a meaningful review of the fee application. Long
v. Griffin, 442 S.W.3d 253, 255–56 (Tex. 2014).

      Here, Vinton-Duarte’s counsel provided an affidavit in support of Vinton-
Duarte’s claim for attorney’s fees, which amounted to a total of $176,350. In this
affidavit, Vinton-Duarte’s counsel, Matthew Pearson, stated that actual time
records had not been kept, but he conducted a “forensic review” of the firm’s files,
including “a review of the pleadings, written discovery, deposition transcripts, and
motions and responses of the parties.” Thus, it appears that Vinton-Duarte’s
counsel properly reconstructed his firm’s work. See id. In his affidavit, Pearson
opined that the reasonable hourly rate for his time is $300 and the reasonable
hourly rate for the time of the paralegal who assisted him in the case was $100.
Pearson expressly described the qualifications of his legal assistant, that she
performed substantive legal work under his direction and supervision, and the
nature of the legal work she performed. See El Apple I, 370 S.W.3d at 763 (noting
that paralegal fees have been denied absent such proof). Further, Pearson attached
to this affidavit an “attorney and paralegal time tracking chart.” On this chart,
Pearson split his time and that of the paralegal who worked on the case into the
following categories: EEOC; Interrogatories; Requests for Production; Document
Review; Requests for Disclosures; Pleadings; Motions; Depositions; and Pre-trial,
Trial, and Entry of Judgment. Under most of these categories, there is a fairly
specific description of items, with a breakdown of the attorney and paralegal time
spent on each item. Dates are also provided for most of the items.

      From Pearson’s affidavit and the attached chart, the trial court could
adequately review: (1) the nature of the work, (2) who performed the services and

                                        24
their rates; (3) approximately when the services were performed; and (4) the
number of hours worked. See id. Thus, this case is distinguishable from El Apple I,
where the attorneys only provided the total number of hours worked and their
hourly rates. See id. (“In this case, neither attorney indicated how the 890 hours
they spent in the aggregate were devoted to any particular task or category of tasks.
Neither attorney presented time records or other documentary evidence. Nor did
they testify based on their recollection of such records.”).

         Finally, Pearson noted in his affidavit that the reasonableness of the fees “is
further established by [West Point]’s expert . . . who testified that his firm’s fee
was substantially larger for significantly less work. He testified that his firm’s fee
for handling [West Point]’s counterclaims was $235,000.00 in attorney time and
$34,000.00 in paralegal time from late 2010 to January 2013.”

         Based on this evidence, we conclude that the there is sufficient evidence
from which the trial court could meaningfully review the fee request and that
legally sufficient evidence supports the trial court’s award of attorney’s fees to
Vinton-Duarte. See id. at 764. We thus overrule this portion of West Point’s fifth
issue.

         2.    Segregation of Attorney’s Fees

         Texas law does not permit recovery of attorney’s fees unless authorized by
statute or contract. Tony Gullo Motors I, L.P. v. Chapa, 212 S.W.3d 299, 310 (Tex.
2006). Attorney’s fees are not recoverable on Vinton-Duarte’s defamation claim or
in defense of the numerous tort counterclaims asserted by West Point, unless
“discrete legal services advance both a recoverable and unrecoverable claim.”
Arlington Home Inc. v. Peak Envtl. Consultants, Inc., 361 S.W.3d 773, 784 (Tex.
App.—Houston [14th Dist.] 2012, pet. denied) (citation and quotation omitted).

                                            25
      On appeal, West Point specifically complains of the failure to segregate
attorney’s fees for Vinton-Duarte’s defamation claims, asserting that these claims
were “wholly unrelated to the sexual harassment or retaliation claims” and were
“in no way determinative of the sexual harassment or retaliation causes of action.”
But in his affidavit, Pearson explained that the theft allegations were the basis of
West Point’s affirmative defense to Vinton-Duarte’s retaliation claim and “were
therefore inextricably intertwined with [Vinton-Duarte’s] affirmative claims.” In
turn, Pearson opined that the “same theft allegations raised in [West Point]’s
affirmative defense are the basis of [Vinton-Duarte]’s defamation claims” and he
had to “perform the same legal work to prove the retaliation claims as the
defamation claims.” He testified that he segregated all but the “nominal” amount of
time he spent researching portions of the jury charge for defamation and that
amount of time was not reflected in his affidavit and attached chart of fees. Though
in part of his affidavit, Pearson uses the “inextricably intertwined” approach that
the Supreme Court of Texas has abrogated, Pearson went further to state that the
same legal work was necessary to prove the retaliation claims, for which attorney’s
fees are recoverable, and to prove the defamation claims, for which attorney’s fees
are not recoverable. See Tony Gullo Motors, 212 S.W.3d at 313–14 (stating that
“[i]ntertwined facts do not make tort fees recoverable; it is only when discrete legal
services advance both a recoverable and unrecoverable claim that they are so
intertwined that they need not be segregated”). We conclude that Vinton-Duarte
sufficiently established that discrete legal services advancing both recoverable and
unrecoverable claims were provided, and she sufficiently segregated any fees that
were not recoverable. See Arlington Home, Inc., 361 S.W.3d at 784; see also
Sentinel Integrity Solutions, Inc. v. Mistras Group, Inc., 414 S.W.3d 911, 929–30
(Tex. App.—Houston [1st Dist.] 2013, pet denied) (upholding award of attorney’s
fees in part because attorney’s testimony was some evidence that numerous,
                                         26
discrete legal services either related directly to the claim for which fees were
permitted or “were intertwined with that claim”).

       In short, legally sufficient evidence supports the award of attorney’s fees to
Vinton-Duarte, and she sufficiently segregated her fees. We thus overrule West
Point’s fifth issue in its entirety.

F.     Lost Earnings/Employment Benefits After September 2010

       In its sixth issue, West Point challenges the legal sufficiency of the evidence
to support the jury’s finding that $164,000 would fairly and reasonably compensate
Vinton-Duarte for recovery of lost earnings/employment benefits that in reasonable
probability will be sustained in the future. West Point asserts that Vinton-Duarte
cannot claim future lost income that she could or should have earned from other
jobs after her termination from West Point. West Point cites evidence that Vinton-
Duarte accepted a position in September 2010 at one automobile dealership,
resigned that position to accept another position, and was terminated from the
second position as well as a third position. West Point contends there was “no
evidence that anyone other than [Vinton-]Duarte caused or contributed in any way
to her loss of employment” at various dealerships at which she had been employed
after September 2010.

       But Vinton-Duarte’s expert, Keith Fairchild, testified that he calculated her
lost future income and benefits by taking into account amounts she actually earned
as well as “reasonably anticipated future wages.” Thus, the damages numbers for
present value of future lost earnings and employment benefits presented to the jury
through his testimony took into account Vinton-Duarte’s reasonably likely future
income. And West Point has not challenged Fairchild’s opinions, which supported
an award of future lost earnings and employment benefits of up to about $416,000.
The evidence of Vinton-Duarte’s employment history after West Point discharged
                                          27
employer engaged in unlawful intentional employment practices. See Tex. Labor
Code Ann. § 21.2585 (West, Westlaw through 2013 3d C. Sess.).

      The statutory cap found in section 21.2585 is an affirmative defense that
must be pleaded and proved. See O’Dell v. Wright, 320 S.W.3d 505, 515–16 (Tex.
App.—Fort Worth 2010, pet. denied); Shorline, Inc. v. Hisel, 115 S.W.3d 21, 25
(Tex. App.—Corpus Christi 2003, pet. denied). West Point pled the statutory
damages cap. We thus consider the component parts of West Point’s issue in turn:
(1) whether the statutory cap applies to each complainant or to each claim; and (2)
whether West Point established it was entitled to the $100,000 cap applicable to
employers with fewer than 201 employees. See Tex. Labor Code Ann.
§ 21.2585(d)(2).

      1.    Per claim vs. per claimant

      As to the first sub-issue, West Point urges that the trial court misapplied the
damages cap in toto by applying it per claim, rather than applying it to the sum of
compensatory damages awarded to Vinton-Duarte as a single complainant. We
agree; the plain language of the statute reflects that the compensatory damages
awarded under this provision apply to each complainant rather than to each claim.
See id. § 21.2585(d) (“The sum of the amount of compensatory damages awarded
under this section . . . may not exceed, for each complainant . . . .” (emphasis
added)). In turn, “complainant” is defined as “an individual who brings an action
or proceeding” under Chapter 21 of the Texas Labor Code. See id. § 21.002(4)
(West, Westlaw through 3d C. Sess.). Thus, the statutory language indicates that
the cap applies to each complainant, rather than to each claim. This conclusion is
bolstered by the application of the similarly-worded damages cap in Title VII
actions. See 42 U.S.C. § 1981a(b)(3) (“The sum of the amount of compensatory
damages awarded under this section . . . shall not exceed, for each complaining

                                         32
solely on that basis”). This finding vitiates West Point’s after-acquired evidence
defense. Accordingly, we overrule West Point’s seventh issue.

H.     Mental Anguish Damages

       In issue eight, West Point asserts that the evidence is legally insufficient to
support any recovery of mental anguish damages, and West Point challenges the
jury’s finding of mental anguish damages as to both the sexual-harassment claim
and the retaliation claim. West Point briefs an argument challenging the legal
sufficiency of the evidence of mental anguish damages, urging that Vinton-
Duarte’s testimony is no evidence of mental anguish under Parkway Co. v.
Woodruff, 901 S.W.2d 434 (Tex. 1995). But the jury never made any finding as to
“mental anguish” damages, and the trial court did not award such damages.
Instead, the jury found amounts of damages as to the following elements:
“Compensatory damages in the past, which include emotional pain and suffering,
inconvenience, mental anguish, loss of enjoyment of life, and other noneconomic
losses.” Although mental anguish is a component of this damage element, four
other types of damages are also included.

       At the charge conference, West Point did not object to the form of this
damage element or the legal sufficiency of the evidence to support its submission,
nor did West Point request that any part of this damage element be submitted
separately. 13 To challenge the legal sufficiency of these jury findings, West Point
must show that the evidence is legally insufficient to support the entire amount of
the damage award based on all of the component elements. See Thomas v. Oldham,
895 S.W.2d 352, 359–60 (Tex. 1995); Barnhart v. Morales, No. 14-12-00167-CV,

       13
         West Point did not preserve error in the trial court as to any Casteel complaint, and on
appeal, West Point does not seek a new trial based on any such complaint. See Crown Life Ins.
Co. v. Casteel, 22 S.W.3d 378, 387–89 (Tex. 2000).

                                               29
—S.W.3d—, 2015 WL 1020869, at *10 (Tex. App.—Houston [14th Dist.] Mar. 5,
2015, no pet. h.). Even under a liberal construction of West Point’s brief, West
Point has not challenged the entire damages award; thus we must reject its
evidentiary challenge to this single element of a multi-element damage award. See
Thomas, 895 S.W.2d at at 360; Barnhart, 2015 WL 1020869, at *10; Mariner
Health Care of Nashville, Inc. v. Robins, 321 S.W.3d 193, 211 (Tex. App.—
Houston [1st Dist.] 2010, no pet.) (citing Brookshire Bros., Inc. v. Lewis, 997
S.W.2d 908, 922 (Tex. App.—Beaumont 1999, pet. denied) (“[T]o successfully
challenge a multi-element damage award on appeal, an appellant must address all
of the elements and show the evidence is insufficient to support the entire damage
award.”)).

      Our sister court here in Houston has reached the same conclusion when
confronted with a sufficiency challenge to mental anguish damages in a
discrimination and retaliation suit. See A & L Ind. Servs., Inc. v. Oatis, No. 01-11-
00471-CV, 2013 WL 5970933, at *9 (Tex. App.—Houston [1st Dist.] Nov. 7,
2013, no pet.) (mem. op.). In that case, the First Court of Appeals was confronted
with a factual sufficiency challenge to mental anguish damages and the exact same
jury question as we have here:

            Here, the jury was asked, with respect to each plaintiff, “What
      sum of money, if any, if paid now in cash . . . would be a fair and
      reasonable compensation” for “compensatory damages in the past,
      which include emotional pain and suffering, inconvenience, mental
      anguish, loss of enjoyment of life, and other noneconomic losses?” A
      & L made no objection. . . .
             A & L argues only that the compensatory damages award is
      unsupported because there is factually insufficient evidence to support
      an award of mental anguish damages. A & L does not challenge the
      sufficiency of the evidence with respect to the other elements
      submitted in the same question: “emotional pain and suffering,
      inconvenience, loss of enjoyment of life, or other noneconomic loss.”
                                         30
       Accordingly, we hold that A & L has waived appellate review of its
       sufficiency challenge to compensatory damages.

Id. (citations omitted); see also Tex. Youth Comm’n v. Koustoubardis, 378 S.W.3d
497, 501–02 (Tex. App.—Dallas 2012, no pet.) (overruling sufficiency challenge
to identical jury question because the appellant failed to challenge “whether the
evidence of emotional pain and suffering, inconvenience, loss of enjoyment of life,
or other noneconomic loss was sufficient to support the award”). 14

       Accordingly, we overrule West Point’s eighth issue.

                                III. TCHRA DAMAGES CAP

       In West Point’s fourth issue, it asserts that the trial court erred in applying
the statutory damages cap on a “per claim” rather than a “per claimant” basis and
that the trial court also erred in determining the amount of the cap applicable in this
case. Under the TCHRA, a court may award compensatory damages, capped on a
sliding scale commensurate with the size of the employer, on a finding that an

       14
           “When damages issues are submitted in broad-form, it is difficult, if not impossible, to
determine the amount that the jury awarded for each element of damages. As a result, to
challenge a multi-element damage award on appeal successfully, a party must address all of the
elements of damages and show that the evidence is insufficient to support the entire damage
award.” City of Houston v. Levingston, 221 S.W.3d 204, 230 (Tex. App.—Houston [1st Dist.]
2006, no pet.) (citing G.T. Mgmt., Inc. v. Gonzalez, 106 S.W.3d 880, 885 (Tex. App.—Dallas
2003, no pet.); Norfolk S. Ry. Co. v. Bailey, 92 S.W.3d 577, 583–84 (Tex. App.—Austin 2002,
no pet.)).
        The policy underlying this rule is fully applicable here inasmuch as the record reflects
that Vinton-Duarte testified that after she filed the sexual harassment complaint, salespeople
stopped bringing customers to her, some of the other West Point employees stopped socializing
with her, and she was questioned by co-workers about her involvement with the sexual
harassment investigation. Further, she testified that, after she was discharged from West Point,
her electricity and water were cut off when she couldn’t pay the bills, she almost lost her home,
and it was difficult to explain to her children why she and her husband were having these
financial problems. The jury was free to consider this as evidence of the “inconvenience”
suffered by Vinton-Duarte in making its compensatory damages award. Thus, there is more than
a scintilla of evidence to support a finding of damage as to at least one other, unchallenged
element of the jury’s damages award.

                                                31
employer engaged in unlawful intentional employment practices. See Tex. Labor
Code Ann. § 21.2585 (West, Westlaw through 2013 3d C. Sess.).

      The statutory cap found in section 21.2585 is an affirmative defense that
must be pleaded and proved. See O’Dell v. Wright, 320 S.W.3d 505, 515–16 (Tex.
App.—Fort Worth 2010, pet. denied); Shorline, Inc. v. Hisel, 115 S.W.3d 21, 25
(Tex. App.—Corpus Christi 2003, pet. denied). West Point pled the statutory
damages cap. We thus consider the component parts of West Point’s issue in turn:
(1) whether the statutory cap applies to each complainant or to each claim; and (2)
whether West Point established it was entitled to the $100,000 cap applicable to
employers with fewer than 201 employees. See Tex. Labor Code Ann.
§ 21.2585(d)(2).

      1.    Per claim vs. per claimant

      As to the first sub-issue, West Point urges that the trial court misapplied the
damages cap in toto by applying it per claim, rather than applying it to the sum of
compensatory damages awarded to Vinton-Duarte as a single complainant. We
agree; the plain language of the statute reflects that the compensatory damages
awarded under this provision apply to each complainant rather than to each claim.
See id. § 21.2585(d) (“The sum of the amount of compensatory damages awarded
under this section . . . may not exceed, for each complainant . . . .” (emphasis
added)). In turn, “complainant” is defined as “an individual who brings an action
or proceeding” under Chapter 21 of the Texas Labor Code. See id. § 21.002(4)
(West, Westlaw through 3d C. Sess.). Thus, the statutory language indicates that
the cap applies to each complainant, rather than to each claim. This conclusion is
bolstered by the application of the similarly-worded damages cap in Title VII
actions. See 42 U.S.C. § 1981a(b)(3) (“The sum of the amount of compensatory
damages awarded under this section . . . shall not exceed, for each complaining

                                         32
party . . . .” (emphasis added)); see, e.g., Black v. Pan Am. Lab., L.L.C., 646 F.3d
254, 263–64 (5th Cir. 2011) (agreeing with several other federal courts and holding
that “the plain language of § 1981a(b)’s cap applies to each party in an action”).
Having determined that the cap applies to the entire compensatory damages
awarded on Vinton-Duarte’s TCHRA claims, the question remains what particular
cap applies in this case.

      2.     Applicable Damages Cap

      West Point claims that, because it had fewer than 201 employees when
Vinton-Duarte made her complaint, the damages cap applicable in this case is
$100,000. See Tex. Labor Code Ann. §21.2585(d)(2) (damages cap is “$100,000 in
the case of a respondent that has more than 100 and fewer than 201 employees”).
As noted above, it was West Point’s burden to establish its entitlement to this cap.
West Point did not seek a finding on this issue. Rule 279 provides that any issues
excluded from the charge that are “not conclusively established under the evidence
and no element of which is submitted or requested are waived.” See Tex. R. Civ. P.
279. If a claim is established as a matter of law, however, no question must be
submitted to the jury for consideration. Brown v. Bank of Galveston, 963 S.W.2d
511, 515 (Tex. 1998); see also City of Keller, 168 S.W.3d at 814–15 (“Jurors are
not free to reach a verdict contrary to [the] evidence; indeed uncontroverted issues
need not be submitted to a jury at all.”). Thus, we must examine the record to
determine whether West Point conclusively established it had fewer than 201
employees at the time Vinton-Duarte filed her sexual-harassment complaint.

      The only evidence on this issue was the testimony of human resources
manager Velasco, who testified that West Point had “approximately 200
employees” in 2009. Testimony that there were approximately 200 employees at
West Point does not establish conclusively that there were “fewer than 201

                                        33
employees”; use of the word “approximately” means that there could be somewhat
more or somewhat fewer than 200 employees at West Point. Additionally, there
was testimony that Velasco, Ellis, and Terri Henderson worked for both West
Point and its sister dealership, but were working at the other location. We conclude
that the trial evidence did not conclusively establish that West Point had fewer than
201 employees, and the trial court did not err in applying the $200,000 damages
cap. Accordingly, Vinton-Duarte’s total compensatory damages award for her
TCHRA claims should have been $564,000: retaliation front and back pay of
$364,000,     which     is   not   subject    to   the    damages      cap,   and    sexual-
harassment/retaliation compensatory damages of $200,000, pursuant to the
appropriate damages cap. See Tex. Labor Code Ann. § 21.2585(d)(3).

        We sustain in part West Point’s fourth issue. We modify the trial court’s
judgment to reflect the appropriate damages award.15

                         IV. VINTON-DUARTE’S CROSS-ISSUES

        Vinton-Duarte brings three issues in her cross-appeal. In her first issue, she
asserts that the trial court erred in granting JNOV on her defamation claims. In her
second and third issues, she asserts that the there is no evidence to support (a) the
jury’s findings on West Point’s counterclaims for theft and (b) the award of
attorney’s fees under the Theft Liability Act. We address each of these issues in
turn.

        15
          Under our rules of appellate procedure, we may modify the trial court’s judgment and
affirm as modified. See Tex. R. App. P. 43.2, 43.3; see also Garza v. Cantu, 431 S.W.3d 96,
108–09 (Tex. App.—Houston [14th Dist.] 2013, pet. denied) (op. on reh’g) (remanding although
appellant requested rendition).

                                             34
A.      JNOV on Vinton-Duarte’s Defamation Claims

        We review a trial court’s ruling on a motion for JNOV under a legal-
sufficiency standard. See City of Keller, 168 S.W.3d at 823 (“[T]he test for legal
sufficiency should be the same for summary judgment, directed verdicts,
judgments notwithstanding the verdict, and appellate no-evidence review.”); see
also Envtl. Procedures, Inc. v. Guidry, 282 S.W.3d 602, 626 (Tex. App.—Houston
[14th Dist.] 2009, pet. denied). This standard of review is set forth above in section
II.A.

        The jury unanimously found that West Point published the following
statements about Vinton-Duarte:

          • That Veronica Vinton-Duarte was accused of stealing from
            West Point.
          • That Veronica Vinton-Duarte was accused of theft from West
            Point.
          • That West Point would press charges for theft against Veronica
            Vinton-Duarte.
The jury further found that these statements were defamatory, which the charge
properly defined as statements “an ordinary person would interpret . . . in a way
that tends: 1) to injure a living person’s reputation and thereby expose the person
to public hatred, contempt or ridicule, or financial injury; or 2) to impeach the
person’s honesty, integrity, virtue, or reputation.” See, e.g., Rehak Creative Servs.,
Inc. v. Witt, 404 S.W.3d 716, 727 (Tex. App.—Houston [14th Dist.] 2013, pet.
denied) (similarly defining defamatory statements), abrogated on other ground by
In re Lipsky, —S.W.3d—, No. 13-0928, 2015 WL 1870073 (Tex. 2015). The jury
found both that these statements were false and not substantially true when they

                                         35
granting JNOV on the jury’s findings as to this statement because the evidence
proved as a matter of law that this statement was substantially true, thus barring
recovery for defamation. See KTRK Television v. Felder, 950 S.W.2d 100, 107
(Tex. App.—Houston [14th Dist.] 1997, no writ.).

       For the foregoing reasons, we overrule Vinton-Duarte’s first cross-issue.

B.     Sufficiency of the Evidence to Support West Point’s Counterclaims

       In Vinton-Duarte’s second and third cross-issues she challenges the
sufficiency of the evidence to support the jury’s findings on West Point’s
counterclaims 18 and the award of attorney’s fees under the Texas Theft Liability
Act to West Point. These issues are subject to the sufficiency standard of review
set forth above in section II.A.

       1.      Legal sufficiency of evidence of counterclaims

       The jury found that Vinton-Duarte committed theft, conversion, breach of
fiduciary duty, and fraud. Because the jury was asked a single damages question

       18
           Vinton-Duarte states this issue in her brief as follows: “The findings on West Point’s
counterclaims for theft are all against the great weight and preponderance of the evidence.” Thus,
she presents this issue as a challenge to the factual sufficiency of the evidence. See, e.g., Mar.
Overseas Corp. v. Ellis, 971 S.W.2d 402, 406–07 (Tex.1998); Cain v. Bain, 709 S.W.2d 175,
176 (Tex.1986) (per curiam). Raising a factual sufficiency issue in a motion for new trial is a
prerequisite for appellate review. See Tex. R. Civ. P. 324(b)(2), (3); Daniels v. Empty Eye, Inc.,
368 S.W.3d 743, 749 (Tex. App.—Houston [14th Dist.] 2012, pet. denied). Vinton-Duarte did
not file a motion for new trial; thus we do not address the factual sufficiency of the evidence to
support West Point’s theft counterclaims. But in her argument supporting this issue, Vinton-
Duarte repeatedly suggests there is “no evidence” or “less than a scintilla of evidence” to support
the jury’s findings, as well as requesting that we reverse and render a take-nothing judgment on
these counterclaims. Thus, her arguments in support of this issue are in the nature of a challenge
to the legal sufficiency of the evidence, for which no motion for new trial was required. Instead,
a legal sufficiency challenge to a jury’s finding may be preserved for appeal in one of the
following five ways: (1) a motion for a directed verdict; (2) a motion for judgment
notwithstanding the verdict; (3) an objection to the submission of the issue to the jury; (4) a
motion to disregard the jury’s answer to a vital fact or issue; or (5) a motion for new trial.
Daniels, 368 S.W.3d at 748–49. Our review of the record indicates that Vinton-Duarte filed a
motion for JNOV on this issue; thus we address this issue as a legal sufficiency challenge only.

                                                37
granting JNOV on the jury’s findings as to this statement because the evidence
proved as a matter of law that this statement was substantially true, thus barring
recovery for defamation. See KTRK Television v. Felder, 950 S.W.2d 100, 107
(Tex. App.—Houston [14th Dist.] 1997, no writ.).

       For the foregoing reasons, we overrule Vinton-Duarte’s first cross-issue.

B.     Sufficiency of the Evidence to Support West Point’s Counterclaims

       In Vinton-Duarte’s second and third cross-issues she challenges the
sufficiency of the evidence to support the jury’s findings on West Point’s
counterclaims 18 and the award of attorney’s fees under the Texas Theft Liability
Act to West Point. These issues are subject to the sufficiency standard of review
set forth above in section II.A.

       1.      Legal sufficiency of evidence of counterclaims

       The jury found that Vinton-Duarte committed theft, conversion, breach of
fiduciary duty, and fraud. Because the jury was asked a single damages question

       18
           Vinton-Duarte states this issue in her brief as follows: “The findings on West Point’s
counterclaims for theft are all against the great weight and preponderance of the evidence.” Thus,
she presents this issue as a challenge to the factual sufficiency of the evidence. See, e.g., Mar.
Overseas Corp. v. Ellis, 971 S.W.2d 402, 406–07 (Tex.1998); Cain v. Bain, 709 S.W.2d 175,
176 (Tex.1986) (per curiam). Raising a factual sufficiency issue in a motion for new trial is a
prerequisite for appellate review. See Tex. R. Civ. P. 324(b)(2), (3); Daniels v. Empty Eye, Inc.,
368 S.W.3d 743, 749 (Tex. App.—Houston [14th Dist.] 2012, pet. denied). Vinton-Duarte did
not file a motion for new trial; thus we do not address the factual sufficiency of the evidence to
support West Point’s theft counterclaims. But in her argument supporting this issue, Vinton-
Duarte repeatedly suggests there is “no evidence” or “less than a scintilla of evidence” to support
the jury’s findings, as well as requesting that we reverse and render a take-nothing judgment on
these counterclaims. Thus, her arguments in support of this issue are in the nature of a challenge
to the legal sufficiency of the evidence, for which no motion for new trial was required. Instead,
a legal sufficiency challenge to a jury’s finding may be preserved for appeal in one of the
following five ways: (1) a motion for a directed verdict; (2) a motion for judgment
notwithstanding the verdict; (3) an objection to the submission of the issue to the jury; (4) a
motion to disregard the jury’s answer to a vital fact or issue; or (5) a motion for new trial.
Daniels, 368 S.W.3d at 748–49. Our review of the record indicates that Vinton-Duarte filed a
motion for JNOV on this issue; thus we address this issue as a legal sufficiency challenge only.

                                                37
related to all four of these findings, to sustain the trial court’s judgment awarding
damages on West Point’s counterclaims, there need only be legally sufficient
evidence to support the liability finding as to one of West Point’s counterclaims
and as to the damages findings. Based upon the jury’s damages findings, it appears
that the jury believed that Vinton-Duarte engaged in misconduct in relation to four
items: a toolbox, a cargo carrier, a cargo bag, and a set of wheels and tires. 19 After
examining the record, we determine that legally sufficient evidence supports the
jury’s finding that Vinton-Duarte engaged in conversion.

       The jury was asked the following question regarding conversion: 20

       19
          For these findings, the jury was asked the following damages question and provided
the underlined answers:
       What sum of money, if any, if paid now in cash, would fairly and reasonably
       compensate West Point for its damages, if any, proximately caused by such
       conduct by Veronica Vinton-Duarte?
               Consider the following elements of damages, if any, and none
               other. Do not increase or reduce the amount in this answer because
               of your answer to any other question about damages. Do not
               speculate about what any party’s ultimate recovery may or may not
               be. Any recovery will be determined by the court when it applies
               the law to your answers at the time of judgment. Do not add any
               amount for interest on damages, if any.
       Answer in dollars and cents for damages, if any, for each of the following:
            a. Theft of a toolbox, cargo carrier, and cargo bag.
               Answer: $ 936.00
            b. Theft of four (4) plasma flat screen televisions.
               Answer: $ 0
            c. Theft of wheels and tires.
               Answer: $ 1750.00
            d. Theft of gaming system.
               Answer: $ 0
       20
          As with most of the other jury questions discussed supra, there was no objection to this
question. Thus, we measure the sufficiency of the evidence by the charge given. Osterberg, 12
S.W.3d at 55; Yeng, 407 S.W.3d at 489–90.
                                                 38
      Do you find that Veronica Vinton-Duarte converted the personal
      property of West Point?
            A party converted the personal property of another if the party
            exercised dominion over the personal property of another
            without consent of the owner and to the exclusion of the
            owner’s right of possession and use. Wrongful intent is not
            required.
      Answer “Yes” or “No.”
The jury answered this question “yes.”

      First, concerning the toolbox, cargo carrier, and cargo bag, Vinton-Duarte
claimed that these charges were simply an oversight and that the vehicles identified
on the invoice were sold with other aftermarket items that cost the same amount.
She acknowledged that she sent her father to pick up the actual items reflected on
the invoice, however. Additionally, these items were purchased from a particular
vendor, Master Hitch. The owner of Master Hitch testified at trial. According to his
testimony, Vinton-Duarte’s father picked up the items and signed the invoice in his
presence. Master Hitch’s owner saw the toolbox being installed on Vinton-
Duarte’s father’s truck. He also identified the tool box pictured on her father’s
truck as the “exact one” sold to West Point that he saw installed on the truck.
Although the Master Hitch owner did not track the vehicle identification number
(VIN) for the toolbox, he explained that the vehicle “wasn’t from the dealership. It
was Mr. Vinton’s truck.” Finally, there was evidence that Vinton-Duarte
authorized payment of the Master Hitch invoice and that she provided the VINs for
charging each of the items; the invoice indicates that these items were charged to
vehicles with which they would not be compatible. From this evidence, the jury
reasonably could have inferred that Vinton-Duarte exercised dominion over the
toolbox, cargo carrier, and cargo bag of West Point to the exclusion of West
Point’s right of possession and use of these items—i.e., that Vinton-Duarte

                                         39
converted these items. We also conclude that the evidence is legally sufficient to
support the jury’s damage finding regarding the theft of these items.

      Turning to the wheels and tires, it is undisputed that Jose Ortega, the
husband of West Point employee Garcia, had these items installed at American
Wheel & Tire (AW&T) on the vehicle he purchased from West Point. West Point’s
paperwork associated with the sale of Ortega’s vehicle indicated that West Point
did not owe him any aftermarket items. Although Ortega originally paid for the
wheels and tires, the charge to his credit card was later reversed because West
Point paid AW&T for these accessories. The manager of AW&T testified at trial.
He explained that he was instructed by Vinton-Duarte to bill West Point for the
wheels and tires installed on Ortega’s vehicle: “I was told by Ms. Duarte to send
her the invoice, that West Point would be paying for the wheels and tires for Mr.
Ortega. . . . And that we were to credit his credit card back.” AW&T’s manager
also testified that the wheels and tires for which he invoiced West Point would not
fit on a Grand Marquis, which was the vehicle stock number listed on the AW&T
invoice that Vinton-Duarte authorized to be paid. This evidence supports the jury’s
finding that Vinton-Duarte committed conversion as to this transaction. We also
conclude the evidence is legally sufficient to support the jury’s damage finding
regarding the theft of the wheels and tires.

      In short, there is more than a scintilla of evidence to support the jury’s
finding that Vinton-Duarte committed theft of these specific items from West Point
and the damage findings regarding them. We therefore overrule Vinton-Duarte’s
second cross-appellate issue.

      2.     Theft Liability Act Attorney’s Fees

      Duarte next contends that West Point failed to present more than a scintilla
of evidence to support the jury’s award of $30,000 in attorney’s fees. West Point
                                          40
sought recovery of the fees under the Texas Theft Liability Act (TTLA). See Tex.
Civ. Prac. & Rem. Code Ann. § 134.005(b) (West, Westlaw through 2013 3d C.
Sess.) (“Each person who prevails in a suit under this chapter shall be awarded
court costs and reasonable and necessary attorney’s fees.”). An award of attorney’s
fees under the TTLA is mandatory. See id.; Arrow Marble, LLC v. Est. of Killion,
441 S.W.3d 702, 705 (Tex. App.—Houston [1st Dist.] 2014, no pet.).

       When an award of attorney’s fees to a prevailing party is mandated by
       statute, the factfinder can decide to award zero attorney’s fees only if
       the evidence (1) failed to prove (a) that the attorney’s services were
       provided or (b) the value of the services provided; or (2) affirmatively
       showed that (a) no attorney’s services were needed or (b) that any
       services provided were of no value. . . . If there is any evidence in
       support of the award of fees, the factfinder does not have discretion to
       award no fees.

Arrow Marble, 441 S.W.3d at 708–09.

       Vinton-Duarte first asserts that, because there is no evidence of theft, there is
no evidence to support the jury’s findings under the TTLA. But, as discussed
above, we have concluded that legally sufficient evidence supports the jury’s
findings on West Point’s counterclaims. Thus, this portion of her argument is
unavailing.

       Vinton-Duarte further urges that West Point’s proof of the reasonableness
and necessity of its fees wholly failed to meet the requirements of El Apple I. See
370 S.W.3d at 760–63. El Apple I established the methods by which a party may
prove up its fees using the lodestar method. See id. But West Point did not present
attorney’s fees under the lodestar method,21 and our research has not revealed any

       21
           See United Nat’l Ins. Co. v. AMJ Invs., LLC, 447 S.W.3d 1, 15–16 (Tex. App.—
Houston [14th Dist.] 2014, pet. denied) (explaining that even if lodestar method is not applicable
to a particular case, if a party chooses that method to establish its attorney’s fees, legally
sufficient evidence must support award under standards of El Apple).

                                               41
TTLA cases in which this method has been used. But see Sw. Grain Co. v.
Pilgrim’s Pride S.A. de C.V., No. 13-07-00557-CV, 2010 WL 2638483, at *8–9
(Tex. App.—San Antonio June 28, 2010, pet. denied) (mem. op.) (analyzing
sufficiency of the evidence in a TTLA case using the Arthur Andersen factors).
Thus, we conclude that EI Apple is not instructive to our analysis of the legal
sufficiency of the evidence. Cf. Concert Health Plan, Inc. v. Houston Nw.
Partners, Ltd., No. 14-12-00457-CV, 2013 WL 2382960, at *9 n.17 (Tex. App.—
Houston [14th Dist.] May 30, 2013, no pet.) (mem. op.) (noting that, in a breach-
of-contract case, the lodestar method of calculating attorney’s fees is not
applicable).

      Here, the jury was instructed to consider the following non-exclusive factors
in determining a reasonable fee for the necessary services of West Point’s attorney:

      (1) the time and labor required, the novelty and difficulty of the
          questions involved, and the skill required to perform the legal
          services properly;
      (2) the likelihood that the acceptance of the particular employment
          will preclude other employment by the lawyer;
      (3) the fee customarily charged in the locality for similar legal
          services;
      (4) the amount involved and the results obtained;
      (5) the time limitations imposed by the client or by the circumstances;
      (6) the nature and length of the professional relationship with the
          client;
      (7) the experience, reputation, and ability of the lawyer or lawyers
          performing the services; and
      (8) whether the fee is fixed or contingent on results obtained or
          uncertainty of collection before the legal services have been
          rendered.
These factors track those described in Arthur Andersen & Co. v. Perry Equipment
Corp., 945 S.W.2d 812, 818 (Tex. 1997) (quoting Tex. Disciplinary R. Prof.
                                         42
Conduct 1.04, reprinted in Tex. Gov’t Code, tit. 2, subtit. G. app.). Vinton-Duarte
does not appear to have challenged the sufficiency of the evidence to support the
jury’s finding based on these factors, but for the sake of completeness, we address
this issue.

       Frederick T. Johnson, one of West Point’s attorneys, testified as to the
reasonableness and necessity of West Point’s attorney’s fees on its TTLA claims.
First, we note that West Point failed to timely disclose its attorney’s fees invoices,
and Johnson was limited, without objection, to testifying regarding the non-
invoiced fees incurred during trial only. Johnson went through several of the
factors identified above, testifying as follows regarding factors (1), (4), (6), and
(7):

          • [T]he Texas Theft Liability Act is not a statute that is –
            frequently invoked. It’s a relatively new statute. But when you
            have a case that involves an allegation of theft, it necessarily
            involves, you know, trying to overcome people who are trying
            to hide what they are doing. . . . But what’s unique about a theft
            case or a – dishonesty case that is different than a personal
            injury case or a breach of contract case or the like is that you
            have to overcome – you frequently have people trying to cover
            up their conduct, people trying to make something look like
            what it’s not. And we have to overcome that using something
            less than perfect information. And so it makes it complex.
          • [T]he amount involved is not astronomical, but it’s an
            important amount. And it’s important because, one, it’s money
            that’s owed to West Point; and, two, it is – it is a matter that is
            of grave concern to a company who [sic] has an employee theft
            issue. . . . The other thing is that, in attempting to prove the
            theft, it is – that is essentially wound up, balled up with the
            claim of sexual harassment and specifically the claim of
            retaliation because if the theft allegation is proved, the
            retaliation claim tends to be disproved.
          • Mr. Bullock [West Point’s counsel] go back about eight or nine
            years – with my work from my law firm. He and I have worked
                                         43
              on a number of cases together, not a ton of cases, but they have
              been important cases. And he and I have a good working
              relationship. And one of the things that – is important for me as
              a lawyer is to make sure that the client is – is satisfied with the
              representation. . . . [F]rom my experience as a lawyer, a small
              percentage of your clients provide a large percentage of your
              work. And good work begets good work. If you do a good job
              for that small percentage of clients, they will continue to bring
              you work.
           • Mr. Bullock came to me. He knew that my hourly rate was – at
             the time that he hired me was $425 an hour. He knew that I had
             younger associates like Mr. Stafford available at rates – I think
             Mr. Stafford’s rate was $165 an hour when . . . Mr. Bullock
             hired us. But Mr. Bullock looks at the experience of the lawyer,
             not necessarily the – the hourly rate, in determining who he
             wants because he decides, is this an important case.
Johnson also testified regarding his background and experience; he stated that he is
familiar with reasonable rates charged for commercial litigation in Harris County
based on his background and experience, as well as his knowledge of what other
firms charge. Johnson opined that a reasonable and necessary fee for the trial time
spent on West Point’s TTLA counterclaims, after segregating out any non-
recoverable fees, was $46,000.

      Johnson’s testimony covered most of the Arthur Andersen factors identified
above. And “‘evidence of each of the [Arthur] Andersen factors is not required to
support an award of attorney’s fees.’” Vela v. Vela, No. 14-12-00822-CV, 2013
WL 6700270, at *8 (Tex. App.—Houston [14th Dist.] Sept. 24, 2013, no pet.)
(mem. op. on reh’g) (quoting Arthur J. Gallagher & Co. v. Dieterich, 270 S.W.3d
695, 706 (Tex. App.—Dallas 2008, no pet.) (citation omitted)). Further, the jury
awarded less than the amount to which Johnson testified: As noted above, Johnson
opined that a reasonable and necessary fee was $46,000, yet the jury awarded only
$30,000.

                                           44
We do not reform the trial court’s award of attorney’s fees. Having overruled the
rest of the parties’ issues, we affirm the judgment as so modified.

                                /s/           Sharon McCally
                                              Justice

Panel consists of Chief Justice Frost and Justices Boyce and McCally.

                                         46
We do not reform the trial court’s award of attorney’s fees. Having overruled the
rest of the parties’ issues, we affirm the judgment as so modified.

                                /s/           Sharon McCally
                                              Justice

Panel consists of Chief Justice Frost and Justices Boyce and McCally.

                                         46