Court Opinion

ID: 4583135
Source: CourtListenerOpinion
Date Created: 2020-11-03 14:26:12.049723+00
Date Added: 2024-06-11T08:48:09.636122
License: Public Domain

Fourth Court of Appeals
                                        San Antonio, Texas
                                 MEMORANDUM OPINION

                                          No. 04-19-00846-CV

                                         Nori Alvarez BAKER,
                                               Appellant

                                                   v.

                             ORANGE PANDA, LLC and Diana Webb,
                                       Appellees

                      From the 73rd Judicial District Court, Bexar County, Texas
                                    Trial Court No. 2018CI08249
                           Honorable Mary Lou Alvarez, Judge Presiding

Opinion by:       Irene Rios, Justice

Sitting:          Patricia O. Alvarez, Justice
                  Irene Rios, Justice
                  Liza A. Rodriguez, Justice

Delivered and Filed: October 28, 2020

REVERSED AND RENDERED IN PART, AFFIRMED AND REMANDED IN PART

           Nori Alvarez Baker appeals the denial of her motion to dismiss filed pursuant to the Texas

Citizens Participation Act (“TCPA”). Baker, who is the defendant in the underlying defamation

suit, argues the trial court should have granted her dismissal motion because the plaintiff, Diana

Webb, failed to establish a prima facie case as to her defamation claims. Additionally, Baker argues

the trial court should have granted her dismissal motion because she established the defense of

substantial truth. We conclude the trial court erred by denying the motion to dismiss as to four
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defamation claims, but correctly denied the motion to dismiss as to six defamation claims. We

reverse and render in part, affirm in part, and remand to the trial court for further proceedings.

                                               BACKGROUND

        The underlying defamation suit is one facet of the litigation pending between the parties.

We provide only the factual and procedural background necessary to dispose of the issues

presented in this appeal.

        Baker agreed to buy a business, the “Mind, Body, and Soul Spa,” from Orange Panda,

LLC. Orange Panda’s corporate representative is Webb. In accordance with the parties’ agreement,

Baker took over the spa’s operation before the sale was finalized. Several months later, Orange

Panda sued Baker, asserting breach of contract, conversion, and other claims. In response, Baker

filed a third-party petition against Webb, asserting fraud, negligent misrepresentation, and other

claims. The litigation was automatically stayed when Baker filed for bankruptcy. The bankruptcy

stay was eventually lifted to allow Webb to pursue defamation claims against Baker. Webb filed

the underlying defamation suit against Baker.

        In her live pleadings, Webb alleged that Baker made ten defamatory statements: (1) Webb

had “operat[ed] the spa illegally and [this] was the reason [] Baker could not pay for spa

equipment;” (2) a “[s]pa doctor had a ‘revoked medical license’ and was injecting patients in the

spa bathroom;” (3) “Webb did not obtain her Moringa 1 from India as advertised but bought it from

the Texas grocery store HEB;” (4) “Webb was using doctors with licenses that were revoked;” (5)

“Webb was operating the spa without doctors;” (6) “Webb was selling tap water as alkaline water;”

(7) “Webb is being sued by two physicians;” (8) “Webb is a racist;” (9) “Webb abuses ‘street[]

1
 The dictionary defines “Moringa” as “a genus of East Indian and African trees constituting the family
Moringaceae and having pinnate leaves and irregular flowers with 10 stamens and a 3-valved capsular fruit.” See
https://www.merriam-webster.com/dictionary/Moringa.

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drugs;’” and (10) “Webb is a thief.” Webb further alleged that “all these statements that [Baker]

made were false;” that although she had been convicted of a felony twenty-five years ago “there

was no use of drugs or thieving;” that she had “traveled to India to purchase the Moringa;” that

“the water she sold as alkaline water was obtained separately and not just from the tap;” that she

had “never been sued by physicians regarding spa work or any other thing;” and that she “had a

medical director, Dr. Yuri Sless M[.]D[.], with a medical license.”

       Baker moved to dismiss Webb’s defamation claims, asserting that (1) the TCPA applied

because Webb’s defamation claims were based on, related to, or were in response to Baker’s

exercise of free speech; (2) Webb could not establish by clear and specific evidence a prima facie

case as to every element of her defamation claims; and (3) even if Webb could establish a prima

facie case as to every element of her defamation claims, Baker could establish valid defenses to

the defamation claims.

       Webb filed a response to the motion to dismiss, arguing that she could establish by clear

and specific evidence a prima facie case for each element of her defamation claims. Webb

submitted documents in support of her response, including her own affidavit and the affidavit of

Dr. Gary S. Deegear.

       The trial court held a hearing on the motion to dismiss. At the hearing, Baker objected to

Webb’s evidence; however, the trial court did not rule on Baker’s evidentiary objections. At the

end of the hearing, the trial court took the motion to dismiss under advisement. When the trial

court did not issue a ruling by the thirtieth day after the hearing, the motion to dismiss was denied

by operation of law. See TEX. CIV. PRAC. & REM. CODE §§ 27.005(a), 27.008(a). Baker appealed.

                                  DISMISSAL UNDER THE TCPA

       The TCPA “protects citizens who petition or speak on matters of public concern from

retaliatory lawsuits that seek to intimidate or silence them.” In re Lipsky, 460 S.W.3d 579, 584

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(Tex. 2015). “The TCPA’s purpose is to identify and summarily dispose of lawsuits designed only

to chill First Amendment rights, not to dismiss meritorious lawsuits.” Id. at 589. Therefore, when

a plaintiff brings a claim that infringes on a defendant’s right to speak on a matter of public

concern, the TCPA authorizes a defendant to file a motion to dismiss. See KBMT Operating Co.

v. Toledo, 492 S.W.3d 710, 713 (Tex. 2016); In re Lipsky, 460 S.W.3d at 584.

        The TCPA’s dismissal procedure involves a burden-shifting framework. 2 Robert B. James,

DDS, Inc. v. Elkins, 553 S.W.3d 596, 602-03 (Tex. App.—San Antonio 2018, pet. denied). The

initial burden is on the defendant-movant to show “by a preponderance of the evidence” that the

plaintiff’s “legal action is based on, relates to, or is in response to the [defendant’s] exercise of:

(1) the right of free speech; (2) the right to petition; or (3) the right of association.” TEX. CIV. PRAC.

& REM. CODE § 27.005(b); see In re Lipsky, 460 S.W.3d at 586. “‘Exercise of the right of free

speech’ means a communication made in connection with a matter of public concern.” TEX. CIV.

PRAC. & REM. CODE § 27.001(3). This initial step is commonly referred to as establishing the

applicability of the TCPA. See Lippincott v. Whisenhunt, 462 S.W.3d 507, 510 (Tex. 2015)

(recognizing that after the defendants “successfully demonstrated the applicability of the [TCPA]”

the court of appeals must consider whether the plaintiff “met the prima facie burden the [TCPA]

requires.”).

        If the defendant meets her initial burden, then the burden shifts to the plaintiff-nonmovant

to establish “by clear and specific evidence a prima facie case for each essential element of the

claim in question.” TEX. CIV. PRAC. & REM. CODE § 27.005(c); In re Lipsky, 460 S.W.3d at 587.

2
 In 2019, the Legislature amended the TCPA, but the former version of the statute remained in effect for suits filed
prior to September 1, 2019. Because Webb’s defamation suit was filed on March 22, 2019, it is governed by the law
in existence prior to the 2019 amendments. See Act of May 17, 2019, 86th Leg., R.S., ch. 378, §§ 1-12, 2019 Tex.
Gen. Laws 684, 684-87. Therefore, we apply the former version of the TCPA and our citations are to the statute as it
existed prior to September 1, 2019.

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A prima facie case “refers to evidence sufficient as a matter of law to establish a given fact if it is

not rebutted or contradicted.” In re Lipsky, 460 S.W.3d at 590. A prima facie case is the “minimum

quantum of evidence necessary to support a rational inference that the allegation of fact is true.”
Id.

       In deciding whether a plaintiff satisfied her burden to establish a prima facie case, courts

consider the pleadings as well as the supporting and opposing affidavits. TEX. CIV. PRAC. & REM.

CODE § 27.006(a). “In addition to consideration of the pleadings and affidavits, a trial court may,

but is not required to, hear live testimony and receive the submission of documentary evidence.”

Batra v. Covenant Health Sys., 562 S.W.3d 696, 707 (Tex. App.—Amarillo 2018, pet. denied);

see Carter v. Ball, No. 04-19-00194-CV, 2019 WL 5030227, at *1 n.1 (Tex. App.—San Antonio

Oct. 9, 2019, no pet.) (noting that while the TCPA requires the trial court to consider pleadings

and supporting and opposing affidavits, “it does not expressly prohibit the consideration of

additional evidence.”). Courts review the pleadings and evidence in the light most favorable to the

plaintiff-nonmovant. Elkins, 553 S.W.3d at 603.

       If the plaintiff establishes by clear and specific evidence a prima facie case for each

essential element of her claim, then the burden shifts back to the defendant to establish, by a

preponderance of the evidence, a valid defense to the claim. “[T]he court shall dismiss a legal

action against the moving party if [she] establishes by a preponderance of the evidence each

essential element of a valid defense to the nonmovant’s claim[s].” TEX. CIV. PRAC. & REM. CODE

§ 27.005(d).

                                       STANDARD OF REVIEW

       We review the denial of a motion to dismiss under the TCPA de novo. Adams v. Starside

Custom Builders, LLC, 547 S.W.3d 890, 897 (Tex. 2018); Elkins, 553 S.W.3d at 603. In our

review, we must “consider the pleadings and supporting and opposing affidavits stating the facts

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on which the liability or defense is based.” TEX. CIV. PRAC. & REM. CODE § 27.006(a); see Elkins,
553 S.W.3d at 603. We view the pleadings and evidence in the light most favorable to the

nonmovant. Elkins, 553 S.W.3d at 603.

                                 APPLICABILITY OF THE TCPA

       In her motion to dismiss, Baker argued the TCPA applied to Webb’s defamation claims

because these claims were “premised solely on Baker’s exercise of free speech.” Baker further

argued that “communications regarding suspected bad actions regarding services in the

marketplace, like medical spas, constitute a matter of public concern.” Webb did not dispute that

the TCPA applied to her defamation claims.

       Under the TCPA’s burden-shifting framework, the initial burden was on Baker to show

“by a preponderance of the evidence” that Webb’s defamation claims were based on, related to, or

were in response to Baker’s exercise of the right of free speech. See TEX. CIV. PRAC. & REM. CODE

§ 27.005(b); In re Lipsky, 460 S.W.3d at 586. The “right to free speech” refers to communications

related to “a matter of public concern,” which is defined to include issues related to “health or

safety” or “a good, product, or service in the marketplace.” TEX. CIV. PRAC. & REM. CODE

§ 27.001(3),(7)(A),(E). “When it is clear from the plaintiff’s pleadings that the action is covered

by the [TCPA], the defendant need show no more.” Adams, 547 S.W.3d at 897 (quoting Hersh v.

Tatum, 526 S.W.3d 462, 467 (Tex. 2017)).

       Here, Webb’s live pleadings alleged that Baker made various statements about the way in

which Webb had operated the spa, including statements that the spa had employed doctors who

were not licensed, that Webb had operated the spa without doctors at all, and that Webb had

defrauded spa customers by misleading them about the products sold to them. The alleged

statements obviously concern “health or safety” and “a good, product, or service in the

marketplace” and, as a result, qualify as “communications” regarding “a matter of public concern.”

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Webb’s live pleadings demonstrate that her defamation claims were based on, related to, or were

in response to Baker’s exercise of the right to free speech. See id. (concluding TCPA applicability

was established when “a review of the pleadings and the record demonstrate[d] that [] alleged

defamatory communications relate[d] to [] services in the marketplace and to the community and

economic well-being” of a subdivision). Therefore, Baker met her initial burden to show the

applicability of the TCPA to Webb’s defamation claims.

                                        PRIMA FACIE CASE

       Because Baker met her initial burden to show the applicability of the TCPA, the burden

shifted to Webb to establish “by clear and specific evidence a prima facie case for each essential

element” of her claims. See TEX. CIV. PRAC. & REM. CODE § 27.005(c); In re Lipsky, 460 S.W.3d

at 587. Establishing by clear and specific evidence a prima facie case for each essential element of

a claim “describes the clarity and detail required to avoid dismissal.” In re Lipsky, 460 S.W.3d at

590. “A prima facie case” “refers to evidence sufficient as a matter of law to establish a given fact

if it is not rebutted or contradicted.” Id. It is “the minimum quantum of evidence necessary to

support a rational inference that the allegation of fact is true.” Id. In the context of the TCPA, the

word “clear” means “unambiguous,” “sure,” or “free from doubt,” and the word “specific” means

“explicit” or “relating to a particular named thing.” Id.

       “[P]leadings that might suffice in a case that does not implicate the TCPA may not be

sufficient to satisfy the TCPA’s ‘clear and specific evidence’ requirement.” Id. “[M]ere notice

pleading—that is, general allegations that merely recite the elements of a cause of action—will not

suffice. Instead, a plaintiff must provide enough detail to show the factual basis for [her] claim.”
Id. at 590-91. However, the Texas Supreme Court has instructed that “pleadings and evidence that

establish[] the facts of when, where, and what was said, the defamatory nature of the statements,

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and how they damaged the plaintiff should be sufficient to resist a TCPA motion to dismiss.” Id.

at 591.

          Defamation has been defined as “the invasion of a person’s interest in her reputation and

good name.” Hancock v. Variyam, 400 S.W.3d 59, 63 (Tex. 2013). A plaintiff claiming defamation

must prove (1) the publication of a false statement of fact to a third party, (2) that was defamatory

concerning the plaintiff, (3) with the requisite degree of fault regarding the truth of the statement,

and (4) the statement caused damages, unless the statement was defamatory per se. Exxon Mobile

Corp. v. Rincones, 520 S.W.3d 572, 579 (Tex. 2017); In re Lipsky, 460 S.W.3d at 593. Defamation

per se refers to statements that are so obviously harmful that general damages are presumed to

flow from the nature of the defamation itself. In re Lipsky, 460 S.W.3d at 593. Thus, when a

statement is defamatory per se, damages are presumed. See id.

          On appeal, Baker argues the trial court should have granted her motion to dismiss because

Webb failed to establish a prima facie case as to elements one (publication of a false statement)

and four (damages) of her defamation claims. Baker does not argue that Webb failed to establish

a prima facie case as to elements two (defamatory nature of the statements) and three (requisite

degree of fault) of her defamation claims. Because Baker does not challenge elements two and

three on appeal, the issue of whether or not Webb met her burden to establish a prima facie case

as to these two elements is not before us, and we do not address these two elements in this opinion.

See Comal Ag Operations, LLC v. Kelley, No. 04-17-00692-CV, 2018 WL 842753, at *2 (Tex.

App.—San Antonio Feb. 14, 2018, pet. denied) (addressing only the challenge raised in the

appellant’s brief regarding the trial court’s finding that the appellees had established a valid

defense under the TCPA).

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Evidentiary Complaints

       We first address Baker’s evidentiary complaints. Baker contends that the trial court could

not have considered certain evidence in determining if Webb met her burden to establish a prima

facie case of defamation.

       The evidence Webb submitted in response to the motion to dismiss included her own

affidavit and other documents. The documents attached to Webb’s affidavit consisted of: (1) an

affidavit from Gary S. Deegear, M.D.; (2) a letter from G. Richard Keene; (3) a statement by Shaun

Lewis; (4) an email from Susan T. Davidson; and (5) a letter from Christina Alanis. Later, Webb

supplemented this evidence with a letter she wrote to one of the spa’s doctors, Dr. Yuri Sless.

       Baker filed written objections to Webb’s TCPA evidence in the trial court. Baker objected

to Webb’s affidavit on grounds that it was “false, self-serving, [and] conclusory,” and argued the

“entire affidavit should not be considered because it contain[ed] . . . false statements made under

oath.” Baker also objected to the documents attached to Webb’s affidavit on grounds they were

“impermissibl[e] hearsay” and “self-serving.” At the hearing on the motion to dismiss, Baker

presented her evidentiary objections, but she did not obtain a ruling on them.

“Conclusively False” Statements—Webb’s Affidavit

       On appeal, Baker contends Webb’s affidavit could not be considered in its entirety because

it contained two “conclusively false” statements: a statement that Webb had never been convicted

of a crime of moral turpitude, and a statement that Webb was defamed by Baker telling customers

and investors that she was a “criminal.” Generally, “[t]o preserve error for appellate review, the

complaining party must timely and specifically object to the evidence and obtain a ruling.” Bay

Area Healthcare Group, Ltd. v. McShane, 239 S.W.3d 231, 235 (Tex. 2007); see Sprute v. Levey,

No. 04-14-00358-CV, 2015 WL 4638298, at *6 (Tex. App—San Antonio Jul. 15, 2015, no pet.);

TEX. R. APP. P. 33.1(a). Baker argues that her evidentiary objections were preserved without a

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ruling by the trial court because Webb’s motion to dismiss was denied by operation of law. See

TEX. R. APP. P. 33.1(b) (stating the overruling by operation of law of a motion for new trial or a

motion to modify the judgment generally preserves for appellate review complaints made in these

motions). We reject this argument. By its express language, Rule 33.1(b) only applies to

complaints raised in a motion for new trial or a motion to modify the judgment; it does not apply

to motions to dismiss under the TCPA. See id.

        Here, Baker was required to preserve her complaint that Webb’s entire affidavit could not

be considered because it was “conclusively false” by obtaining a ruling on her objection. 3 See TEX.

R. APP. P. 33.1(a); Robins v. Clinkenbeard, No. 01-19-00059-CV, 2020 WL 237943, at *10 (Tex.

App.—Houston [1st Dist.] Jan. 16, 2020, no pet.) (holding the appellant’s objection regarding the

lack of expert witness testimony in a TCPA case was waived because the record did not show the

trial court ruled on it). Because Baker failed to obtain a ruling on her objection, she failed to

preserve this complaint for appellate review.

Speculation and Hearsay—Parts of Webb’s Affidavit and Other Documents

        Baker contends that parts of Webb’s affidavit could not be considered because they contain

“speculation[] and hearsay,” and that all of the documents attached to Webb’s affidavit could not

be considered because they are hearsay. Again, Baker was required to preserve these complaints

for our review by obtaining rulings on her objections from the trial court. See TEX. R. APP. P.

33.1(a); Maldonado v. Franklin, No. 04-18-00819-CV, 2019 WL 4739438, at *9 n.4 (Tex. App.—

San Antonio 2019, no pet.) (recognizing when parties in a TCPA case “did not obtain a [trial court]

ruling on their ‘hearsay and speculation’ objections to several paragraphs in [a] declaration” “no

3
 Even if we were to consider the merits of this complaint, we would overrule it because “[w]e are not aware of any
authority allowing us to negate an entire affidavit because some percentage of its individual statements have been
stricken.” See MVS Int’l Corp. v. Int’l Advert. Solutions, LLC, 545 S.W.3d 180, 191 (Tex. App.—El Paso 2017, no
pet.).

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error was preserved for review.”); Deuell v. Tex. Right to Life Comm., Inc., 508 S.W.3d 679, 688

(Tex. App.—Houston [1st Dist.] 2016, pet. denied) (holding TCPA movant waived a hearsay

objection to opponent’s evidence by not obtaining a ruling from the trial court). Because Baker’s

complaints that parts of Webb’s affidavit contain “speculation[] and hearsay” and that the

documents attached to her affidavit are hearsay were not properly preserved, they present nothing

for appellate review.

Conclusory Statements—Webb’s Affidavit

       Baker also argues that Webb’s affidavit could not be considered because it is conclusory.

Under the TCPA, conclusory statements are not probative evidence and are not sufficient to

establish a prima facie case. See In re Lipsky, 460 S.W.3d at 592 (stating that “[b]are, baseless

opinions” are not “a sufficient substitute for the clear and specific evidence required to establish a

prima facie case under the TCPA.”). In challenging an affidavit because it is conclusory, an

appellant must identify the statements she contends are conclusory. Robins, 2020 WL 237943, at

*8; see TEX. R. APP. P. 38.1(i) (“The brief must contain a clear and concise argument for the

contentions made, with appropriate citations to authorities and to the record.”). A failure to identify

the allegedly conclusory statement constitutes briefing waiver and presents nothing for appellate

review. Robins, 2020 WL 237943, at *8; see TEX. R. APP. P. 38.1(i).

       In her appellate brief, Baker identifies two statements in Webb’s affidavit that she contends

are conclusory: (1) “‘Baker defamed me by …’ (conclusory);” and (2) “[t]here were [a] number

[of] May 18, 2018 defamations which occurred at the store during business hours, near a weight

burning machine salesman, spa personnel, and customers, which is a conclusory statement….” To

determine if these statements are conclusory, we consider them in context. The pertinent part of

Webb’s affidavit states:

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               Baker defamed me by telling my customers and investors that I was []
        dishonest, fraudulent, or criminal in the following manners:

                There were [a] number [of] May 18, 2018 defamations which occurred at
        the store during business hours, near a weight burning machine salesman, spa
        personnel, and customers. Ms. Baker claimed the following to a spa salesperson
        and clientele:

               Webb was operating the spa illegally for years and was the reason that []
        Baker could not pay for spa equipment. Diana Webb had a criminal record. A spa
        doctor had a revoked medical license.

(Emphasis added). When properly considered in context, it is apparent that the statements in

question are not “bare, baseless opinions” but part of the factual assertions made in Webb’s

affidavit. We conclude the statements identified in Baker’s briefing are not conclusory and the trial

court did not err in considering these statements.

Personal Knowledge—Part of Webb’s Affidavit

        Baker further argues that the trial court could not have considered the part of Webb’s

affidavit stating that some of the statements were made at the spa on May 18, 2018, to a salesman,

spa personnel, and customers because it is not based on Webb’s personal knowledge. 4 However,

the same information appears in Webb’s live pleadings. Additionally, similar evidence appears in

other documents produced by Webb. First, Dr. Gary S. Deegear testified by affidavit that Baker

told him “in the presence of many clients and potential clients” that Webb “[o]perated a spa with

medical consultants who had their licenses ‘revoked.’” Second, Shaun Lewis provided in his

statement: “Baker advised me on May 18, 2018, that I could not be paid for the month of April []

2018, because [] Webb had been operating illegally for years” and that “retired physician, Dr. Gary

Deegear, who provided technical assistance to [] Webb and her company[,] had a ‘revoked’

medical license.”

4
 Baker did not present this complaint in the trial court; however, we assume, without deciding, that Baker may raise
this complaint for the first time on appeal.

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       Any error in considering evidence is harmless when the same or similar evidence is

produced elsewhere. See Richardson v. Green, 677 S.W.2d 497, 501 (Tex. 1984) (“The general

rule is that error in the admission of testimony is deemed harmless if the objecting party

subsequently permits the same or similar evidence to be introduced without objection.”); In re

D.M.L., 04-12-00297-CV, 2012 WL 5354927, at *4 (Tex. App.—San Antonio Oct. 31, 2012, no

pet.) (“Any error in the admission of evidence is harmless where the same evidence comes in

elsewhere without objection.”). Here, because the same or similar evidence appears elsewhere in

the record, any error in considering this part of Webb’s affidavit was harmless.

Element One: Publication of a False Statement of Fact to a Third Party

       As to the first element of defamation, the publication of a false statement of fact to a third

party, Baker argues on appeal that Webb failed to establish by clear and specific evidence a prima

facie case as to publication and the falsity of the statements.

       1. Publication

       “‘Publication’ occurs if the defamatory statements are communicated orally, in writing, or

in print to some third person who is capable of understanding their defamatory import and in such

a way that the third person did so understand.” Rincones, 520 S.W.3d at 579 (internal quotations

omitted). “Each distinct publication of a defamatory statement inflicts an independent injury from

which a defamation cause of action may arise.” Akin v. Santa Clara Land Co., 34 S.W.3d 334, 340

(Tex. App.—San Antonio 2000, pet. denied.). As a result, we determine if Webb provided a prima

facie case as to each statement alleged in her live pleadings. To determine if Webb met her burden

to establish a prima facie case as to this element of defamation, we review her live pleadings and

the relevant evidence in a light favorable to Webb. See Elkins, 553 S.W.3d at 603; TEX. CIV. PRAC.

& REM. CODE § 27.006(a).

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       In her live pleadings, Webb alleged that she “agreed to sell her spa business” to Baker, who

“was not able to keep the business successful, and almost on acquisition, began disparaging and

defaming” Webb “at the spa for reasons unknown.” Webb further alleged that “[t]he defamatory

statements were numerous and false, and include the following May 18, 2018 statements which

occurred at the spa in front of a weight burning machine salesman, spa personnel, and customers.”

Specifically, Webb alleged that Baker stated that “Webb was operating the spa illegally for years

and was the reason [] Baker could not pay for spa equipment” and that a “[s]pa doctor had a

‘revoked medical license’ and was injecting patients in the spa bathroom.” Webb further alleged

that “during the end of April 2018,” Baker “was telling spa clients (through texts and in person)

and personnel” that: “Webb did not obtain her Moringa from India as advertised but [] bought it

from the [] grocery store;” that “Webb was using doctors with licenses that were revoked;” that

“Webb was operating the spa without doctors;” that “Webb was selling tap water as alkaline

water;” that “Webb is being sued by two physicians;” that “Webb is a racist;” that “Webb abuses

‘street drugs;’” and that “Webb is a thief.”

       Webb’s evidence included her own affidavit and the affidavit of Dr. Gary S. Deegear. In

her affidavit, Webb testified that Baker told spa clients and personnel that Webb obtained the spa’s

Moringa from a local grocery store and not from India as advertised; that Webb used doctors with

revoked licenses or operated the spa without doctors; that the supposed alkaline water sold by

Webb was actually tap water; that Webb was being sued by two doctors; that Webb was a racist

and a thief; and that Webb abused drugs. In his affidavit, Dr. Deegear testified that Baker told him

in the presence of spa clients and potential clients that Webb bought the spa’s Moringa in a local

store and not in India as advertised; that Webb repackaged the Moringa and sold it at a much higher

price; that Webb committed fraud; that Webb was a thief; that Webb used medical consultants

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with revoked licenses; and that Webb used street drugs. Dr. Deegear further testified that Baker’s

statements to him and the others were “shocking revelations.”

       Additionally, Webb’s evidence included a letter from G. Richard Keene and a statement

from Shaun Lewis. In his letter, Keene stated that he heard Baker telling Shaun Lewis, a vendor

who leased equipment to the spa, that she could not pay him because Webb had defrauded people

for years. Keene also stated that Baker told Dr. Deegear and spa clients that Webb bought the spa’s

Moringa at the local grocery store and Webb did not travel to India to obtain the Moringa.

According to Lewis’s statement, Baker told him on May 18, 2018 that he would not be paid for

April 2018 because Webb had operated the spa illegally for years and Dr. Deegear’s medical

license had been revoked.

       Baker argues Webb did not produce clear and specific evidence of publication because she

did not specifically identify the person or persons to whom the alleged defamatory statements were

made. Under Texas law, false statements are published if they are communicated, either in writing

or orally, “to some third person who is capable of understanding their defamatory import and in

such a way that the third person did so understand.” Rincon, 520 S.W.3d at 579. Baker does not

cite any authority for her argument that Webb was required to specifically identify the person or

persons to whom the statements were made to provide prima facie proof of this element.

       After considering her live pleadings and her evidence in the light most favorable to Webb,

we conclude that she met her burden to establish by clear and specific evidence a prima facie case

that the statements were communicated to a third person. Webb’s live pleadings and her evidence

show that the statements were communicated to “some third person,” specifically, to “a

salesperson,” “clients,” “potential clients,” and “personnel.” Webb’s evidence further shows that

some of the statements were communicated to two individuals identified by name, Shaun Lewis

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                                                                                                     04-19-00846-CV

and Dr. Deegear. We overrule Baker’s complaints asserting a lack of clear and specific evidence

of publication. 5

            2. Falsity of the Statements

            Next, we address Baker’s contention that Webb’s pleadings and evidence are insufficient

to establish that the remaining statements were false.

            In her live pleadings, Webb identified each of the statements made by Baker and stated,

“All of these statements that the defendant made were false.” Webb further alleged in her live

pleadings, that she “traveled to India to purchase the Moringa and that the water she sold as alkaline

water was obtained separately and not just from the tap” as Baker claimed. Additionally, Webb

alleged there was no illegality that affected her ability to pay vendors when she operated the spa,

and the “spa was never cited nor closed by any agency or watchdog.” Webb further alleged that

the spa “had a medical director, Dr. Yuri Sless MD, with a medical license.”

            Webb’s evidence also included Dr. Deegear’s affidavit testimony stating that he was a

retired medical doctor and “an educational medical consultant” who “helps [customers] in spa

settings” “fine-tune their approach to healthy living.” Dr. Deegear further testified that his

“medical license was never ‘revoked’” and he was “not part of any sham operations.” 6

            After considering her live pleadings and evidence in the light most favorable to Webb, we

conclude that she met her burden to establish by clear and specific evidence a prima facie case that

5
 Baker also argues that “the policy behind Defamation Mitigation Act” “underscores why Webb’s failure to show
publication requires dismissal under the TCPA.” See TEX. CIV. PRAC. & REM. CODE §§ 73.051-.062. We disagree.
The policy behind the Defamation Mitigation Act has no bearing on the issue before us, which is whether Webb met
her burden to establish a prima facie case under the TCPA.
6
    Deegear’s affidavit was signed before the Texas Medical Review Board’s order discussed later in this opinion.

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                                                                                                       04-19-00846-CV

the statements in question were false. We overrule Baker’s complaints asserting a lack of clear and

specific evidence of falsity. 7

Element Four: Damages

         As to damages, Baker argues that Webb “has not, and cannot, provide evidence that she

was actually damaged by the statements” alleged in her pleadings.

         Defamation claims are divided into two categories: defamation per se and defamation per

quod. Hancock, 400 S.W.3d at 63. Defamation per se refers to statements that are so obviously

harmful that general damages are presumed to flow from the nature of the defamation itself. In re

Lipsky, 460 S.W.3d at 596; Hancock, 400 S.W.3d at 63-64. A false statement of criminal conduct

qualifies as defamation per se. In re Lipsky, 460 S.W.3d at 596. “Statements that injure a person

in her office, profession, or occupation are typically classified as defamatory per se.” Dallas

Morning News, Inc. v. Tatum, 554 S.W.3d 614, 624 (Tex. 2018). “Remarks that adversely reflect

on a person’s fitness to conduct his or her business or trade are [] deemed defamatory per se.” In

re Lipsky, 460 S.W.3d at 596. “To qualify as defamation per se under this category the disparaging

words must affect the plaintiff in some manner that is peculiarly harmful to the plaintiff’s trade,

business, or profession and not merely upon the plaintiff’s general characteristics.” Id.

“Defamation per quod is simply defamation that is not actionable per se.” Tatum, 554 S.W.3d at

624.

         Two of Webb’s defamation claims are based on statements involving criminal conduct,

specifically, that “Webb abuses street drugs” and that “Webb is a thief.” Because these statements

asserted that Webb engages in criminal conduct, they are defamatory per se. See In re Lipsky, 460

7
 Baker further argues the “Webb is a racist” statement is not actionable because it is a statement of opinion rather than
fact. Because of our disposition of this statement later in this opinion, we need not address this argument.

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                                                                                    04-19-00846-CV

S.W.3d at 596. Therefore, as to these two statements, damages are presumed, and Webb had no

burden to produce clear and specific evidence of damages. See id.

       Five of Webb’s defamation claims are based on allegations involving statements that injure

her in her profession. These statements concern the manner in which Webb operated the spa,

namely, that Webb operated the spa illegally, that Webb allowed doctors to work in the spa with

revoked licenses or operated the spa without doctors, that Webb did not obtain Moringa from India

as advertised, and that Webb sold tap water as alkaline water. Because these statements stand to

injure Webb in a manner that is peculiarly harmful to her trade, business, or profession, and

adversely reflect on her fitness to conduct her business, they are defamatory per se and damages

are presumed. See Tatum, 554 S.W.3d at 624; In re Lipsky, 460 S.W.3d at 596. Therefore, as to

these statements, Webb had no burden to establish a prima facie case regarding damages.

       The remaining statements, that “Webb is being sued by two physicians” and that she “is a

racist,” cannot be categorized as defamation per se, and therefore, they constitute defamation per

quod. See Tatum, 554 S.W.3d at 624. Because these statements are categorized as defamation per

quod, damages are not presumed, and Webb was required to produce clear and specific evidence

of damages as to these statements. See id. To establish a prima facie case as to damages, “[d]irect

evidence of damages is not required, but the evidence must be sufficient to allow a rational

inference that some damages naturally flowed from the defendant’s conduct.” S & S Emergency

Training Sols., Inc. v. Elliott, 564 S.W.3d 843, 847 (Tex. 2018). Nothing in Webb’s live pleadings

or her evidence allow a rational inference that some damages necessarily flowed from these

statements. Therefore, as to these two statements, Webb failed to meet her burden to establish by

clear and specific evidence a prima facie case regarding damages.

       We conclude that the trial court erred by denying Baker’s motion to dismiss as to the

statements that Webb “is being sued by two physicians” and that she “is a racist.” Webb was

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                                                                                     04-19-00846-CV

required to produce clear and specific evidence of the damages flowing from these statements and

she failed to do so. We further conclude that as to the remaining eight statements, Webb met her

burden to establish by clear and specific evidence a prima facie case for each challenged element

of defamation.

                                 SUBSTANTIAL TRUTH DEFENSE

       The TCPA provides that even if the plaintiff establishes a prima facie case for each element

of the claim in question, the trial court must dismiss the claim if the defendant establishes by a

preponderance of the evidence each essential element of a valid defense to the claim. TEX. CIV.

PRAC. & REM. CODE § 27.005(d).

       On appeal, Baker argues the trial court should have granted her motion to dismiss because

she established by a preponderance of the evidence the defense of substantial truth as to two sets

of statements: the statements that “Webb abuses ‘street drugs’” and “is a thief,” and the statements

that “a spa doctor had a ‘revoked medical license’ and was injecting patients in the spa bathroom”

and that “Webb was using doctors with licenses that were revoked.” “Truth is a complete defense

to defamation.” Randall’s Food Mkts., Inc. v. Johnson, 891 S.W.2d 640, 646 (Tex. 1995). The

defense of truth requires the defendant to prove that the statements were substantially true. Neely

v. Wilson, 418 S.W.3d 52, 63 (Tex. 2013).

       The record shows that in the trial court Baker asserted the substantial truth defense as to

the statements involving criminal conduct, that is, that Webb “is a thief” and that she “abuses

‘street drugs.’” At the hearing on the motion to dismiss, Baker argued that Webb’s live pleadings

established the substantial truth of these statements. However, Webb’s live pleadings state only

that she had “a conviction of more than twenty[-]five years ago, the charges are not recent, [and]

there was no use of drugs or thieving.” Webb’s live pleadings do not establish that Webb is

presently engaged in any criminal activity. We conclude Baker did not satisfy her burden to

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                                                                                       04-19-00846-CV

establish by a preponderance of the evidence the substantial truth of the statements that “Webb

abuses ‘street drugs’” and that she “is a thief.” Therefore, the trial court did not err in denying the

motion to dismiss as to these statements.

       The record also shows that Baker asserted the substantial truth defense as to the statements

that “a spa doctor had a ‘revoked medical license’ and was injecting patients in the spa bathroom,”

and that “Webb was using doctors with licenses that were revoked.” Baker filed a reply in support

of her motion to dismiss, arguing that some of the statements were substantially true because a spa

doctor did not have a license to practice medicine in Texas. Attached to Baker’s reply was an order

from the disciplinary panel of the Texas Medical Board showing that Gary Steven Deegear, M.D.,

worked as a spa doctor after his medical license was “cancelled.” Specifically, the order contained

findings that: (1) Gary Steven Deegear, M.D., was licensed to practice medicine in Texas on

December 6, 1989, but his medical license was “cancelled on September 7, 2016, due to non-

payment of renewal fees;” (2) that Deegear had worked at the “Mind, Body & Soul Fabulous

Transformations Spa for two years, while representing himself as a licensed physician;” (3) that

Deegear “[w]hile working at the [s]pa” “used unsafe practices [] such as” “giving injections in the

bathroom.” The order concluded that Deegear’s “conduct, as described above, shows that

[Deegear] has engaged in the unauthorized practice of medicine without a license and/or violated

the Healing Art Identification Act.” Additionally, the order directed Deegear to “cease and desist”

from “engaging in any practice of medicine.” We conclude Baker met her burden to establish by

a preponderance of the evidence the defense of substantial truth as to the statements that “a spa

doctor had a ‘revoked medical license’ and was injecting patients in the spa bathroom” and that

“Webb was using doctors with licenses that were revoked.”

       Because Baker satisfied her burden to establish the defense of substantial truth as to the

statements that “a spa doctor had a ‘revoked medical license’ and was injecting patients in the spa

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                                                                                                    04-19-00846-CV

bathroom” and that “Webb was using doctors with licenses that were revoked,” the trial court

should have granted the motion to dismiss as to these statements.

                                                  CONCLUSION

         We conclude that the trial court erred by denying the motion to dismiss as to the statements

that Webb “is being sued by two physicians” and “is a racist” 8 because Webb failed to present a

prima facie case regarding damages. We further conclude the trial court erred by denying the

motion to dismiss as to the statements that “a spa doctor had a ‘revoked medical license’ and was

injecting patients in the spa bathroom,” and that “Webb was using doctors with licenses that were

revoked” because Baker established by a preponderance of the evidence the defense of substantial

truth. Therefore, as to these four statements, we reverse the denial of the motion to dismiss and

render judgment dismissing these defamation claims. As to Webb’s remaining defamation claims,

we affirm the denial of the motion to dismiss, and remand the case to the trial court for further

proceedings consistent with this opinion.

                                                           Irene Rios, Justice

8
 As previously stated, we do not determine if this statement is otherwise actionable, that is, if it is a statement of
opinion or fact.

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