Court Opinion

ID: 4635841
Source: CourtListenerOpinion
Date Created: 2020-11-24 19:05:14.91551+00
Date Added: 2024-06-11T07:58:26.599641
License: Public Domain

SUPREME COURT OF MISSOURI
                                       en banc

SEBA, LLC,                                       )       Opinion issued November 24, 2020
                                                 )
                             Appellant,          )
                                                 )
v.                                               )      No. SC98601
                                                 )
DIRECTOR OF REVENUE,                             )
                                                 )
                             Respondent.         )

                PETITION FOR REVIEW OF A DECISION OF THE
                  ADMINSTRATIVE HEARING COMMISSION
                   The Honorable Renee T. Slusher, Commissioner

       The Administrative Hearing Commission (hereinafter, “the AHC”) determined

SEBA, LLC (hereinafter, “SEBA”), doing business as Eddie’s Southtown Donuts

(hereinafter, “Eddie’s”), was liable for unpaid state sales tax, statutory interest, and a 5

percent addition to tax owed as assessed by the director of revenue (hereinafter, “the

director”), from October 1, 2011, through September 20, 2014. SEBA seeks judicial

review of the AHC’s decision. This Court has jurisdiction pursuant to article V, section 3

of the Missouri Constitution. 1 The AHC’s decision is affirmed.

1
  The Missouri Court of Appeals, Western District, ordered transfer of this case to this
Court pursuant to article V, section 11 because this case involves the construction of the
revenue laws of this state over which this Court has exclusive jurisdiction pursuant to
article V, section 3.
                             Factual and Procedural History

       In 2007, Brad Arteaga (hereinafter, “Arteaga”) and Eddie Strickland (hereinafter,

“Strickland”) formed SEBA to facilitate the opening of Eddie’s, a donut shop located in

the City of St. Louis. Arteaga purchased the building for their business, procured all of the

donut shop’s equipment, and handled the financial responsibilities. Strickland was Eddie’s

sole, paid employee who was responsible for all of the shop’s day-to-day operations,

including making the donuts by hand, selling donuts, ordering supplies, and delivering

wholesale orders to customers. Eddie’s was open from 5 a.m. to noon, seven days a week

to sell donuts, coffee, and other drinks.

       Initially, Eddie’s clientele consisted exclusively of walk-in customers purchasing

donuts and coffee. Retail customers could pay with cash or a credit card. Eddie’s had a

used cash register with a single tape that produced a single receipt. The receipt did not

indicate whether the customer paid with cash or a credit card. Neither the cash register nor

SEBA had a secondary method, such as a Z-tape, to track retail sales. 2 Strickland either

gave the customer the receipt or threw it away. Arteaga knew nothing about using a Z-

tape or “double receipts” to track sales. The credit card machine did not record individual

transactions; instead, it produced a single batch receipt at the end of the day indicating total

sales. Strickland wrapped this receipt around the cash received for Arteaga to deposit.

       As walk-in business declined, Arteaga procured several wholesale customers, which

he estimated comprised approximately 80 percent of Eddie’s business. Wholesale orders

2
 Z-tapes are “tapes printed from a cash register that summarize[] the day’s sales[.]”
United States v. Koudanis, 207 F. Supp. 3d 115, 121 (D. Mass. 2016).
                                               2
were paid for by check or credit card. Arteaga kept copies of wholesale customer invoices,

tax exemption certificates, and tax exempt letters in a metal desk in an adjoining room to

Eddie’s.

        Joseph Otten (“hereinafter, “Otten”) was Arteaga’s accountant who prepared

SEBA’s tax returns, sales tax reports, and payroll reports. Arteaga provided Otten with

paycheck stubs, bank statements, and credit card statements to prepare SEBA’s sales tax

returns. Otten recommended his clients keep Z-tapes and acknowledged not all clients

provided him with bank statements to prepare the sales tax returns because they provided

actual sales numbers or Z-tapes. Otten reviewed the bank and credit card statements with

Arteaga.   Arteaga determined which sales were wholesale compared with retail by

assuming the high-dollar deposits were wholesale and the low-dollar deposits were retail.

       The director initiated an audit of SEBA’s tax records for October 1, 2011, through

September 30, 2014. Because the auditor assigned to perform the audit had been in that

capacity for two months and still was undergoing training, the auditor’s supervisor assisted

with the audit. The auditor requested several documents for the audit period, but SEBA

produced only limited, incomplete documents. The auditor informed SEBA of its statutory

responsibility to retain all business operation records and listed specific documents to

retain. Because the audit period records were incomplete, the auditor requested SEBA

retain individual cash register receipts for December 2014, along with the beginning and

ending inventory of donuts made for the month. SEBA provided limited receipts for the

month. The auditor next requested records for April 2015 through June 2015, but SEBA

did not retain or produce the requested records.

                                             3
       The auditor then requested sales documents for July 2015. SEBA presented the

auditor with a notebook Strickland prepared containing handwritten entries of the reported

number of donuts sold for wholesale, retail, and discarded as waste. SEBA provided its

credit card batch totals, cash register transaction receipts for retail sales, credit card

receipts, and a calculation tape tracking retail sales for the month. SEBA also provided

some exemption letters and other documentation to verify wholesale customers.

       The auditor found SEBA’s July 2015 records unreliable because they contained

several discrepancies. Because of these discrepancies, the auditor estimated SEBA’s July

2015 retail sales and then used this amount to estimate its retail sales during the audit

period. 3 The auditor determined SEBA’s estimated gross sales for July 2015 totaled

$16,892.42. The auditor then calculated a cash-to-credit sales ratio for July 2015. The

auditor determined that 28 percent of SEBA’s total sales were credit card sales and 72

percent of its total sales were cash sales. The auditor applied these ratios to the known

credit card sales to estimate gross sales for the audit period. The auditor subtracted exempt

sales for the entities to which SEBA provided valid exemption certificates, which did not

include all of SEBA’s wholesale customers.

3
  The auditor did not dispute the number of donuts made and sold at wholesale because
these sales were documented by check or credit card payments, which were verified by
SEBA’s bank statements. The auditor did take issue, however, with SEBA’s records
indicating it sold 1,045 dozen wholesale donuts for July 2015, with an average price of
$5.35 per dozen, that totaled $5,590.75 in wholesale sales because the checks and credit
card payments totaled only $4,356.49.

                                             4
       The auditor concluded SEBA underreported its taxable sales in the amount of

$400,483.72 during the audit period.       The auditor determined SEBA failed to pay

$23,431.89 in sales tax based on the underreported taxable sales. The auditor imposed a 5

percent addition to tax because SEBA “displayed intentional disregard and negligence by

failing to double check [its] sales tax figures to verify they were accurate.” The auditor’s

supervisor agreed with imposing the addition to tax.          The department of revenue

(hereinafter, “the department”) assessed SEBA with a total liability of $38,540.44, which

included $34,313.87 in underpaid taxes, $1,715.70 as the 5 percent addition to the tax, and

$2,510.87 in statutory interest.

       SEBA filed a petition for review with the AHC challenging perceived flaws in the

auditor’s methodology and seeking to establish additional tax exempt sales. The AHC held

an evidentiary hearing at which Arteaga, Otten, and the auditor testified. SEBA did not

offer the notebook into evidence because Arteaga testified that, after the audit, he could

not recall where he stored it. Arteaga also explained several requested records for the audit

period were discarded when the metal desk was removed by a tenant who leased space in

the building Eddie’s occupied.

       The AHC determined SEBA was liable for unpaid sales tax in the amount of

$38,540.44, minus the sales tax assessed on $26,567.57 in income generated from SEBA’s

exempt sales to three organizations the auditor initially included. The AHC found SEBA

liable for statutory interest and determined the 5 percent addition to tax was appropriate

because SEBA was negligent in reporting its taxable sales because it failed to keep

adequate, accurate records. SEBA seeks judicial review of the AHC’s decision.

                                             5
                                    Standard of Review

         “This Court will affirm the [AHC]’s decision when it is authorized by law and

supported by competent and substantial evidence upon the record as a whole unless clearly

contrary to the reasonable expectations of the General Assembly.” St. Louis Rams LLC v.

Dir. of Revenue, 526 S.W.3d 124, 126 (Mo. banc 2017) (quoting Krispy Kreme Doughnut

Corp. v. Dir. of Revenue, 488 S.W.3d 62, 67 (Mo. banc 2016)) (internal quotation omitted);

see also section 621.193, RSMo 2016. 4 The AHC “may disregard evidence which in its

judgment is not credible, even though there is no countervailing evidence to dispute or

contradict it.” Krispy Kreme, 488 S.W.3d at 67 (Mo. banc 2016) (quoting State ex rel. Rice

v. Pub. Serv. Comm’n, 220 S.W.2d 61, 65 (Mo. 1949)). “The rule is established in this

[s]tate that the triers of fact under their duty to weigh the evidence may disbelieve evidence

although it is uncontradicted and unimpeached.” Id. at 67-68.

                                Total Taxable Retail Sales

         SEBA argues the AHC erred in affirming the auditor’s calculation of total taxable

sales during the audit period and finding it was liable for $34,313.87 in additional sales tax

because its ruling was based on speculation and conjecture and was unsupported by

competent and substantial evidence on the whole record. SEBA argues the auditor’s

methodology and findings concerning Eddie’s average retail sales for July 2015, its

cash-to-credit ratio, and total retail sales were based on speculation and conjecture. SEBA

4
    All statutory references are to RSMo 2016 unless otherwise noted.
                                              6
asserts these findings were not supported by SEBA’s business records and Arteaga’s

testimony, which would compel a different result.

Burden of Proof

       Prior to addressing the merits of SEBA’s multifarious point, this Court must discuss

the burden of proof, which influences this Court’s analysis. SEBA argues the director bears

the burden of demonstrating SEBA’s tax liability, while the director contends the burden

of proof shifted to SEBA due to its inadequate recordkeeping.

       Section 144.020.1 imposes a sales tax on “all sellers … engaging in the business of

selling tangible personal property or rendering taxable service at retail in this state.”

Section 144.021.1 requires all sellers of tangible personal property to report their gross

receipts and remit sales tax on those receipts. Section 144.320 requires all businesses to

keep books and records required by the federal tax code for federal income tax purposes.

These books and records shall be subject to inspection by the director and preserved for a

period of at least three years. Id.    With respect to determining tax liability,

section 136.300.1 states:

       With respect to any issue relevant to ascertaining the tax liability of a
       taxpayer all laws of the state imposing a tax shall be strictly construed against
       the taxing authority in favor of the taxpayer. The director … shall have the
       burden of proof with respect to any factual issue relevant to ascertaining the
       liability of a taxpayer only if:

              (1) The taxpayer has produced evidence that establishes that there is
              a reasonable dispute with respect to the issue; and

              (2) The taxpayer has adequate records of its transactions and provides
              the department … reasonable access to these records.

                                              7
SEBA contends, because section 144.320 does not prescribe any specific form of

recordkeeping, it was not required to maintain Z-tapes to comply with the statute.

Accordingly, SEBA argues the auditor’s dissatisfaction with its recordkeeping method or

business documents is not a license for the auditor to disregard the records SEBA provided

during the audit.

       While SEBA correctly notes section 144.320 does not prescribe a particular form of

recordkeeping, SEBA’s failure to maintain adequate records extends far beyond not

maintaining Z-tapes or failing to use any other method of tracking retail sales. SEBA

disregarded its failure to maintain adequate records of its sales during the audit period, after

the auditor sent correspondence to SEBA reminding it of its statutory obligation to maintain

records going forward, or for any of the requested periods during the audit. For the audit

period, SEBA failed to maintain or provide individual retail sales receipts or records to

verify its bank statements. The cash register printed only a single receipt and did not utilize

Z-tapes or any other secondary method to track retail sales. The cash register receipts were

either given to the customer or thrown away. SEBA failed to track inventory numbers for

donuts and drinks sold. The auditor gave SEBA several opportunities to provide records

after the audit was initiated, including maintaining sales records for December 2014, and

April 2015 through June 2015. Despite the auditor’s request, SEBA provided only two

days’ of receipts for the December 2014 period and did not retain records for the April

2015 through June 2015 period. Moreover, the AHC found Arteaga did not have a credible

explanation about the metal desk’s disposal, which allegedly contained SEBA’s financial

documents and exemption certificates. The AHC also questioned whether SEBA ever

                                               8
retained its wholesale records in the desk in light of Arteaga’s testimony he assumed high

dollar deposits were wholesale sales and low dollar deposits were retail sales. Hence, this

Court finds the record amply demonstrates SEBA did not maintain adequate records of its

transactions. Accordingly, SEBA had the burden of proof with respect to any factual issue

relevant to ascertaining its liability pursuant to section 136.300.1(2).

Estimate-Based Assessment

       SEBA takes issue with the auditor’s methodology for determining its total taxable

sales because it believes the auditor’s findings were based on speculation and conjecture.

SEBA points to isolated testimony in which the auditor stated her conclusions were based

on “possibilities” and the AHC’s acknowledgement the auditor’s calculations “contained

some speculation.”

       Section 144.250.4 provides in pertinent part,

       [I]f a person neglects or refuses to make a return and payment as required by
       sections 144.010 to 144.525, the director … shall make an estimate based
       upon any information in his [or her] possession or that may come into his [or
       her] possession of the amount of the gross receipts of the delinquent for the
       period in respect to which he [or she] failed to make return and payment, and
       upon the basis of said estimated amount compute and assess the tax payable
       by the delinquent; such estimate may be reconstructed for that period of time
       for which the tax may be collected as prescribed by law.

In this case, the auditor had no choice but to estimate SEBA’s gross receipts pursuant to

section 144.250.4 based on the information she possessed at the time of the audit because

SEBA wholly failed to maintain any records during the audit period. The auditor requested

multiple documents from the audit period, including federal, sales, use, and withholding

tax returns and supporting schedules, general ledgers, depreciation schedules, sales

                                              9
journals, sales invoices, sales tax-exemption certificates and letters, purchase invoices,

payroll registers, W-2s, 1099-K forms, and bank statements. SEBA provided federal

income tax returns, depreciation schedules, bank statements, some 1099-K forms, some

purchase invoices, payroll registers, W-2s, and a general ledger; however, even these

provided records were incomplete.

       Even after the auditor informed SEBA to maintain appropriate books and records

and included a list of specific records to maintain, SEBA failed to maintain its records for

three subsequent periods to aid the auditor in making an estimate. The auditor testified she

had assistance from her supervisor in performing the audit and spoke with her supervisor

before making certain assumptions to determine whether they met auditing principles,

which her supervisor confirmed. With respect to isolated portions of the transcript, the

auditor explained discrepancies between her figures and the handwritten notebook were

“possible” because not all of the dozens of donuts sold were recorded based on the records

provided. The AHC agreed the auditor lacked “credible data to estimate SEBA’s taxable

sales” based upon the data SEBA provided. The AHC’s full finding regarding the auditor’s

calculation stated, “[T]here is some speculation in the auditor’s calculations; however, this

is the nature of having to estimate taxes when a taxpayer lacks supporting documentation.”

Given the paucity of records SEBA maintained and provided, the auditor necessarily had

to estimate SEBA’s gross receipts pursuant to section 144.250.4. See Dick Proctor

Imports, Inc. v. Dir. of Revenue, 746 S.W.2d 571, 575 (Mo. banc 1988) (holding the AHC

“shall make as close an approximation as it can” when the precise amount of the taxpayer’s

sales cannot be determined).

                                             10
Average Retail Sale

       SEBA challenges the auditor’s methodology and findings concerning Eddie’s

average retail sales for July 2015 because it believes the findings were based on speculation

and conjecture rather than on SEBA’s business records. SEBA states the AHC’s decision

adopting the auditor’s finding Eddie’s average retail sale was $8.06 misapplied section

536.070(8) 5 because the AHC was required to consider Arteaga’s testimony and the

notebook entries. SEBA’s arguments ignore its burden of proof and disregards the AHC

afforded Arteaga’s testimony limited weight because he lacked credibility at times and his

testimony was inconsistent with other evidence in the record. When examining the record

as a whole, this Court finds the auditor’s determination was supported by competent and

substantial evidence.

       The record reflected a single donut cost 75 cents and a dozen donuts cost $8 at retail.

Arteaga testified the average walk-in customer bought a few donuts and a cup of coffee

resulting in an average retail sale of $3.00. Arteaga testified it was rare to sell dozens of

donuts to a single customer during the week. SEBA provided the auditor with 490 cash

register receipts documenting $3,950.23 in retail sales for July 2015 and the notebook that

recorded the number of donuts sold for wholesale, retail, and discarded as waste. The

notebook indicated Eddie’s made 768 dozen donuts for retail, sold 349.5 dozen donuts, and

5
 Section 536.070(8) states, “Any evidence received without objection which has probative
value shall be considered by the agency along with the other evidence in the case.”
                                             11
wasted 418.4 dozen donuts. 6 At a price of $8.00 per dozen and 75 cents per donut, July

2015 sales should have been between $2,796.80 and $3,146.40, but SEBA’s records

indicated retail sales of $3,950.23, revealing a discrepancy in SEBA’s accounting. Arteaga

could not explain this discrepancy. The auditor also found the notebook recorded only

donut sales and did not track sales of donut holes. Arteaga denied Eddie’s sold donut holes,

stating they were offered to customers as samples. The AHC found this testimony not

credible because there was a photograph depicting large numbers of donut holes in the

retail case as if offered for sale and invoices to a wholesale customer listing donut hole

sales.

         The auditor also examined the 490 cash register receipts SEBA provided. Each

sales receipt had a transaction number. The first receipt provided was dated July 2, 2015, 7

and was numbered 1512, and the last receipt provided for July 31, 2015, was numbered

3066. Accordingly, the auditor concluded SEBA should have provided 1,555 receipts

given the transactions numbers; yet, it only provided 490 receipts. Arteaga explained the

discrepancy was due to Strickland printing duplicate receipts for customers who requested

them. The auditor did not find this explanation accurate as more than two-thirds of the

receipts were missing, and the AHC adopted this finding. The calculation tape SEBA

provided was inconsistent with the receipts provided, and Arteaga could not explain the

6
  Arteaga testified the unsold donuts were donated to local food pantries at the close of
business each day. The AHC found it was not credible that Eddie’s was discarding more
donuts than it sold.
7
  There were no receipts provided for July 1, 2015, and no evidence in the record that
Eddie’s was closed that day.
                                            12
discrepancy. Hence, while the auditor found SEBA’s July 2015 sales records corresponded

with its bank records, the auditor determined Arteaga was not depositing all of the cash

into SEBA’s bank account due to the unaccounted-for receipts.

       Due to these discrepancies, the auditor estimated SEBA’s July 2015 retail sales and

used this estimated amount to calculate its sales during the audit period. To estimate

SEBA’s retail sales, the auditor determined SEBA’s average retail sales price by dividing

SEBA’s documented retail sales of $3,950.23 by the 490 receipts received for an average

retail sales price of $8.06. The auditor then multiplied the average receipt total ($8.06) by

the difference in transaction numbers on the receipts (1,555) for a total of $12,535.93 in

retail sales. 8 After adding together the estimated cash total and the wholesale orders 9 paid

by check and credit card, the auditor determined SEBA’s estimated gross sales for

July 2015 totaled $16,892.42. While this number may not reflect Eddie’s actual gross sales

for July 2015, SEBA could have avoided this estimate by retaining and providing complete,

accurate data to the auditor.

       SEBA faults the auditor for failing to analyze the individual sales receipts to

determine whether the daily retail sales figures were consistent. SEBA does not explain

how this analysis would yield a different result. SEBA also faults the auditor for failing to

8
  The AHC noted the precise calculation was $12,533.30, but accepted the auditor’s figure
for the purpose of its decision.
9
  SEBA’s records indicated it sold 1,045 dozen wholesale donuts for July 2015 with an
average price of $5.35 per dozen, totaling $5,590.75 in wholesale sales. Yet, the checks
and credit card payments SEBA submitted totaled only $4,356.49. SEBA offered no
explanation for this discrepancy.

                                             13
separate cash receipts from credit card receipts. Because the auditor included both types

of transactions, SEBA believes this resulted in a higher average retail sale figure since

credit card receipts were likely to include higher sales amounts. SEBA claims the auditor

should have calculated the average retail sale in a more certain manner by determining

which of the 490 receipts represented cash sales, totaling them, and dividing that figure by

the number of cash sales receipts. Although SEBA’s counsel posited this alternative

methodology while questioning the auditor, she replied she did not know if that

methodology was appropriate because she did not receive all of the receipts. SEBA never

presented any evidence demonstrating what this methodology would yield as the average

retail sale in contrast with the auditor’s calculation. The only evidence SEBA presented

regarding Eddie’s average retail sale was Arteaga’s testimony stating it was $3.00.

Because the average retail price was a disputed issue, the AHC was free to disbelieve

Arteaga’s testimony, which it found not credible at times because it conflicted with the

evidence in the record.

        Further, SEBA argues the auditor wrongly assumed a cash purchase occurred every

time a transaction was recorded. Again, SEBA’s argument disregards its burden of proof.

Because SEBA failed to maintain adequate records, it bore the burden of bringing forth

evidence to refute the auditor’s findings. SEBA presented no credible evidence to explain

why two-thirds of the receipts were unaccounted for, if they could be sorted by cash or

credit transactions, and why transactions recorded did not equate to purchases made. The

AHC appropriately adopted the auditor’s methodology in calculating SEBA’s average

retail sales.

                                            14
Cash-to-Credit Ratio

       SEBA also contests the auditor’s calculation of its cash-to-credit ratio. The auditor

took the combined retail and wholesale credit card payment per batch total and divided it

by the total estimated sales, from which she determined that 28 percent of SEBA’s total

sales were credit card sales. The auditor then took the estimated cash payments and divided

them by the total estimated sales to determine SEBA’s cash sales constituted 72 percent of

its total sales. The AHC found this calculation was appropriate.

       SEBA contends, however, the auditor should have asked Arteaga to identify which

of the 490 receipts represented cash sales and which represented credit sales, which would

have eliminated the need for the auditor to calculate her own ratio. The auditor was not

bound to accept SEBA’s inaccurate, incomplete, and inconsistent records at face value.

SEBA again cites section 537.070(8) as grounds for invalidating the AHC’s adoption of

the auditor’s cash-to-credit ratio determination because it believes the AHC disregarded

Arteaga’s uncontradicted testimony that SEBA’s cash-to-credit ratio was 40 percent cash

sales and 60 percent credit sales and that approximately 80 percent of Eddie’s business was

comprised of wholesale orders. However, the AHC questioned whether SEBA ever

retained its wholesale records in the metal desk in light of Arteaga’s testimony he assumed

high dollar deposits were wholesale sales and low dollar deposits were retail sales.

Moreover, even SEBA’s own records contradicted Arteaga’s testimony regarding the

80 percent estimate of wholesale business. The AHC was free to disbelieve Arteaga’s

testimony on this issue.

                                            15
       SEBA did not meet its burden to prove the director’s assessment failed to comply

with the law. The AHC’s adoption of the auditor’s calculation of SEBA’s total taxable

sales is supported by competent and substantial evidence on the record. This point is

denied.

                                      Exempt Sales

       SEBA argues the AHC erred in ruling it failed to prove its wholesale sales to

St. John the Baptist Church and St. Patrick Center were exempt from taxation under

section 144.210.1. SEBA argues this ruling was unauthorized by law and unsupported by

competent and substantial evidence on the whole record. SEBA further argues it was

unnecessary for it to offer certain documents into evidence at the hearing because the AHC

was permitted to take judicial notice of them.

Burden of Proof

       Section 144.210.1 places the burden of proof on the taxpayer to demonstrate a sale

was not a sale at retail because it was exempt. Section 144.210.1 also requires the taxpayer

to “obtain and maintain exemption certificates signed by the purchaser or his agent as

evidence for any exempt sales claimed.” The taxpayer also “may prove [a] sale is exempt

from tax under this chapter in accordance with proof admissible under the applicable rules

of evidence.” Id. Tax exemptions are construed strictly against the taxpayer, and any doubt

must be resolved in favor of application of the tax. DI Supply I, LLC v. Dir. of Revenue,

601 S.W.3d 195, 196 (Mo. banc 2020). “An exemption is allowed only upon clear and

unequivocal proof, and any doubts are resolved against the party claiming it.” Bartlett

Int’l, Inc. v. Dir. of Revenue, 487 S.W.3d 470, 472 (Mo. banc 2016).

                                            16
Competent Evidence of Tax Exemption

       SEBA argues the AHC’s ruling excluding exemptions for its wholesale sales to

St. John the Baptist Church and St. Patrick Center was unauthorized by law and

unsupported by competent and substantial evidence on the whole record. SEBA claims the

AHC ignored letters the department issued to the Archdiocese of St. Louis (hereinafter,

“Archdiocese”) concerning exempt status for these entities, which SEBA offered at the

hearing without objection.

       On July 11, 2002, the department issued a letter to the Archdiocese approving its

application for sales tax exempt status. On October 16, 2008, the department issued

another letter to the Archdiocese confirming that the organizations listed in the

Official Catholic Directory (hereinafter, “the directory”) are Archdiocese agencies and

instrumentalities permitted to use the July 2002 tax exempt letter. The letter stated the

Archdiocese was required to furnish the department with a current copy of the directory to

ensure the department had updated records of the agencies and instrumentalities using the

exemption letter. The Archdiocese issued a letter to its parishes, offices, and agencies on

December 12, 2008, stating the department suggested, when using the July 2002 exemption

letter, it should be accompanied by the October 2008 letter, a dated directory cover page,

and the appropriate directory page listing the organization.

       SEBA referenced the directory at the hearing and asserted it believed the directory

identified St. John the Baptist Church and St. Patrick Center as entities affiliated with the

Archdiocese. SEBA did not offer the directory into evidence at the hearing, SEBA did not

request the AHC take judicial notice of the directory, and it was not included in the legal

                                             17
file on appeal. Because SEBA failed to provide the directory, the AHC found there was

no evidence in the record St. John the Baptist Church and St. Patrick Center were part of

the Archdiocese and SEBA’s sales to them were not tax exempt. The AHC further found

the auditor’s testimony she had no reason to doubt these entities were tax exempt did not

constitute proof of the fact, and the AHC could not make such a finding based solely on

the entities’ names.

       SEBA argues the AHC ignored the language in the Archdiocese December 2008

letter that the department suggested—but did not require—the directory to accompany the

department’s July 2002 exemption letter to prove an exempt sale. SEBA further argues

the director did not offer any evidence refuting the October 2008 letter’s assertion the

Archdiocese shall provide the department with a copy of the directory nor did the auditor

take any steps to locate the directory to determine if these entities were exempt. Because

the letters were entered into evidence without objection and were unrefuted, SEBA also

maintains the AHC could not disregard this undisputed evidence without finding it was not

credible.

       SEBA’s arguments are unpersuasive. The Archdiocese’s characterization of the

director’s “suggestion” is not a binding admission or directive from the director. The

October 2008 letter explicitly cautions the Archdiocese that the letter was for informational

purposes only and was not a binding letter ruling. Hence, the Archdiocese’s instructions

have no binding effect on the department or the AHC. Further, SEBA’s argument the

director failed to refute its assertion that the department had an updated copy of the

directory and the auditor took no steps to consult the directory ignores the burden of proof.

                                             18
Section 144.210.1 explicitly required SEBA to demonstrate the sales to St. John the Baptist

Church and St. Patrick Center were exempt and required SEBA to obtain and maintain the

tax exemption certificates. SEBA failed to offer such proof or maintain such records and,

therefore, did not carry its burden of proof. Even assuming the AHC was compelled to

consider these letters as substantive evidence because they were offered without objection,

these letters, standing alone, do not demonstrate St. John the Baptist Church and St. Patrick

Center are Archdiocese agencies or instrumentalities. The letters merely demonstrate

Archdiocese agencies and instrumentalities are tax exempt. SEBA failed to offer any

specific evidence St. John the Baptist Church and St. Patrick Center were listed in the

directory to procure a tax exemption for these sales.          The AHC’s ruling was not

unauthorized based upon the whole records and the evidence presented.

Judicial Notice

       SEBA next argues it did not have to offer the directory into evidence because the

AHC should have taken judicial notice of the directory’s existence. Section 536.070(6)

provides, in any contested case, “[a]gencies shall take official notice of all matters of which

the courts take judicial notice.” SEBA cites federal cases in which the courts took judicial

notice of the directory’s existence and contents. See Sanzone v. Mercy Health, 326 F.

Supp. 3d 795, 806 (E.D. Mo. 2018) (citing the defendants’ exhibit demonstrating an entity

was listed in the directory and associated with the Roman Catholic Church); 10 Overall v.

Ascension, 23 F. Supp. 3d 816, 824 (E.D. Mich. 2014) (taking judicial notice of the

10
  Sanzone was affirmed in part, reversed in part, and remanded on other grounds by
Sanzone v. Mercy Health, 954 F.3d 1031 (8th Cir. 2020).
                                              19
defendants’ exhibits including the directory, which the court characterized as “a published

book, widely disseminated, publicly available, and generally known”); Hartwig v. Albertus

Magnus Coll., 93 F. Supp. 2d 200, 202-03 (D. Conn. 2000) (stating a college was listed in

the directory, “which is the definitive compilation of Roman Catholic Institutions in the

United States”). These cases are distinguishable because the directory was offered as an

exhibit in each of those cases prior to the court relying on its contents to declare an entity

affiliated with the Roman Catholic Church. In this case, the directory was not offered into

evidence, nor was any portion of the directory found in SEBA’s exhibits. 11             More

importantly, SEBA never requested the AHC to take judicial notice of the directory.

       SEBA also maintains it did not need to offer a document already in the department’s

possession because the October 2008 letter requires the Archdiocese to furnish the

department with a current directory.        Section 536.070(5) provides, “Records and

documents of the agency which are to be considered in the case shall be offered in evidence

so as to become a part of the record, … but the records and documents may be considered

as a part of the record by reference thereto when so offered.” SEBA never offered the

directory into evidence, by reference or otherwise. SEBA failed to lay a foundation

demonstrating the Archdiocese complied with the department’s directive and provided it

with an updated directory. Finally, SEBA failed to demonstrate St. John the Baptist and

11
  Arteaga testified he was involved heavily in the Archdiocese and was able to use his
involvement to procure wholesale orders from several south St. Louis city churches, which
comprised 80 percent of Eddie’s revenue. It strains credulity neither SEBA nor Arteaga
could procure a copy of the directory to present at the hearing to carry SEBA’s burden of
proof.
                                             20
St. Patrick Center were listed in the directory at the time it made its wholesale orders to

those entities. The AHC did not err in finding SEBA failed to carry its burden of proof to

demonstrate by clear and unequivocal proof that these sales were tax exempt. This point

is denied.

                              5 Percent Addition to Tax Owed

       SEBA argues the AHC erred in assessing a 5 percent addition to tax pursuant to

section 144.250.3. SEBA claims the AHC’s ruling is unauthorized by law and unsupported

by competent and substantial evidence on the whole record because the AHC ignored

Arteaga’s and Otten’s undisputed testimony they double-checked SEBA’s sales tax returns

for accuracy and Otten used his best professional abilities to prepare the returns. The

auditor found SEBA displayed “intentional disregard and negligence by failing to double

check [its] sales tax figures to verify they were accurate.” The AHC determined the

5 percent addition to tax was appropriate because SEBA failed to keep adequate records

and the records it did retain were inconsistent, demonstrating SEBA’s negligence in failing

to report its full taxable sales.

       Section 144.250.3 provides:

       In the case of failure to pay the full amount of tax required under
       sections 144.010 to 144.525 on or before the date prescribed … due to
       negligence or intentional disregard of rules and regulations, but without
       intent to defraud, there shall be added to the tax an amount equal to five
       percent of the deficiency. The director shall, upon request by a taxpayer,
       apprise the taxpayer of the factual basis for the finding of negligence, or the
       specific rules or regulations disregarded if the director assesses a penalty
       under this subsection.

                                             21
The Western District ordered this case transferred believing this Court would need to

construe section 144.250.3 because it does not define “negligence.” SEBA LLC v. Dir. of

Revenue, WD No. 83083, 2020 WL 3067497, at *4 (Mo. App. W.D. June 9, 2020).

       “This Court reviews the [AHC]’s interpretation of a revenue statute de novo.”

St. Louis Rams, 526 S.W.3d at 126. “This Court’s primary rule of statutory interpretation

is to give effect to legislative intent as reflected in the plain language of the statute at issue.”

Krispy Kreme, 488 S.W.3d at 70 (quoting Parktown Imports, Inc. v. Audi of Am., Inc., 278
S.W.3d 670, 672 (Mo. banc 2009)). “Absent statutory definition, words used in statutes

are given their plain and ordinary meaning with help, as needed, from the dictionary.” Am.

Healthcare Mgmt., Inc. v. Dir. of Revenue, 984 S.W.2d 496, 498 (Mo. banc 1999). This

Court may consider “statutes involving related subject matter if such statutes provide

necessary definitions or shed light on the meaning of the statute being construed,” Balloons

Over the Rainbow, Inc. v. Dir. of Revenue, 427 S.W.3d 815, 825 (Mo. banc 2014), “even

though the statutes are found in different chapters and were enacted at different times.”

Cook Tractor Co., v. Dir. of Revenue, 187 S.W.3d 870, 873 (Mo. banc 2006). “When the

legislature enacts a statute referring to terms that have had other judicial or legislative

meaning attached to them, the legislature is presumed to have acted with knowledge of that

judicial or legislative action.” Id.

       SEBA urges this Court to adopt the definition of negligence discussed in Lora v.

Director of Revenue, 618 S.W.2d 630 (Mo. banc 1981), in which a taxpayer failed to file a

sales tax return for business activities previously not subjected to sales tax, but a later

reinterpretation of the same provision determined the activity was taxable. The AHC

                                                22
affirmed the director’s assessment of unpaid sales tax, and the taxpayer appealed. Id. at

632. This Court construed the sales tax statute of limitations provision addressing when a

taxpayer neglects or refuses to file a return. Id. at 633. This Court construed “neglect” to

refer “to negligent or careless failure to file a return.” Id. at 634. This Court found the

taxpayer was not negligent or careless because she exercised “reasonable prudence and

good faith” based on a reasonable belief her business activities were not subject to taxation

and reversed the penalty assessment. Id.

       The director urges this Court to adopt the definition of negligence contained in

26 U.S.C. § 6662, which governs the imposition of accuracy-related penalties on

underpayments for federal income tax purposes. This section defines “negligence” to

include “any failure to make a reasonable attempt to comply with the provisions of this title

….” 26 U.S.C. § 6662(c). This Court recognizes this provision applies to federal income

tax as opposed to state income tax. Yet, this Court adopted this federal definition of

negligence to construe section 143.751.1, which governs imposing additions to tax for

income tax deficiencies. Hiett v. Dir. of Revenue, 899 S.W.2d 870, 872 (Mo. banc 1995).

Section 143.751.1 provides, “If any part of a deficiency is due to negligence or intentional

disregard of rules and regulations (but without intent to defraud) there shall be added to the

tax an amount equal to five percent of the deficiency.” In Hiett, this Court recognized the

federal cases construing this provision defined negligence as “lack of due care or failure to

do what a reasonable and ordinarily prudent person would do under the circumstances.”
Id. Hiett stated, when applying this definition to Missouri tax law, “negligence is the failure

to make a reasonable attempt to comply with the state tax laws pertaining to income tax

                                              23
deductions … [and will] be evaluated under a ‘reasonableness’ standard.” Id. This Court

noted the taxpayer bore the burden of establishing the absence of negligence. Id.; see also

Hewitt Well Drilling & Pump Serv., Inc. v. Dir. of Revenue, 847 S.W.2d 795, 798

(Mo. banc 1993) (citing section 621.050, RSMo Supp. 1992, as only specifying three

instances in which the director bears the burden of proof before the AHC and explaining

“the taxpayer carries the burden on all other issues”). This Court also “caution[ed] that

reasonableness rather than good faith is the standard by which negligence is to be

determined.” Hiett, 899 S.W.2d at 873.

       This Court finds it is appropriate to apply the federal definition of negligence and

its subsequent application in Hiett here because they construe identical language contained

in section 144.250.3. Under the federal provision, “[a] negligence penalty or addition is

appropriate when the taxpayer failed to keep adequate records, absent an affirmative

showing of no negligence.” Parrish v. Comm’r of Internal Revenue, 168 F.3d 1098, 1102

(8th Cir. 1999). The record demonstrates SEBA negligently failed to maintain adequate

records of its sales during the audit period by failing to maintain or provide individual sales

receipts or records to verify the bank statements. SEBA did not utilize a secondary method

to track retail sales. It is unreasonable for a business taxpayer to throw away receipts from

its single sales tape. Reasonable business taxpayers should have a means to track inventory

sales, which SEBA did not. Moreover, the auditor reminded SEBA of its obligation to

maintain accurate, complete records going forward and for any of the requested periods

during the audit, and SEBA failed to fulfill its obligation. SEBA only provided two days

of receipts for the December 2014 period and did not retain records for the April 2015

                                              24
through June 2015 period as requested. Moreover, the AHC found Arteaga not credible

with respect to his explanation about the metal desk disposal containing SEBA’s financial

documents and exemption certificates. The AHC also questioned whether SEBA ever

retained its wholesale records in the desk in light of Arteaga’s testimony he assumed high

dollar deposits were wholesale sales and low dollar deposits were retail sales. There was

substantial and competent evidence in the record to support a finding SEBA was negligent

by failing to make a reasonable attempt to comply with the state tax law recordkeeping

requirements, which impacted its ability to verify its sales figures and file accurate sales

tax returns.

Reliance on Department Guidelines

       SEBA next argues the addition to tax was unauthorized because neither the auditor

nor the AHC cited or relied on department guidelines, regulations, or caselaw authorizing

an addition to tax when taxpayers fail to double-check their sales figures. SEBA asserts

the auditor failed to check with her supervisor to see if the addition to tax was appropriate

under these circumstances.

       SEBA’s contentions are without merit. Section 144.250.3’s plain language provides

sufficient authority for the auditor and AHC to assess an addition to tax due to negligence.

With respect to department guidelines and regulations, the auditor admitted she was

unaware of any case or department guideline assessing an addition to tax for failing to

double check sale figures. She testified, however, she conferred with her supervisor, who

approved the addition to tax. The auditor further explained the guidelines for assessing the

addition to tax do not address every unique circumstance in which an addition may be

                                             25
assessed because that determination is for the auditor. SEBA did not provide or cite any

department guidelines or regulations it believes the auditor, the director, or the AHC

misapplied in assessing the addition to tax. SEBA also faults the auditor and the AHC for

failing to set forth their finding SEBA was negligent with particularity. Section 144.250.3

provides, “The director shall, upon request by a taxpayer, apprise the taxpayer of the

factual basis for the finding of negligence, or the specific rules or regulations disregarded

if the director assesses a penalty under this subsection.” (Emphasis added). SEBA points

to no evidence in the record it requested the auditor, the director, or the AHC to apprise it

of the factual basis for their finding of negligence.

Reliance on Professional Advice

       Finally, SEBA contends it was not negligent in reporting its taxable sales and filing

its sales tax returns because it reasonably relied on Otten’s professional advice as its tax

accountant, unlike the taxpayers in Hiett, 899 S.W.2d at 873 (holding an addition to tax

was appropriate when the taxpayers relied on their lay judgment as opposed to the

professional advice of their accountant in disavowing taxable income), and in Lynn v. Dir.

of Revenue, 689 S.W.2d 45, 49 (Mo. banc 1985) (holding an addition to tax was appropriate

when the taxpayer was on notice of his tax liability but took no action despite counsel’s

advice he “should prepare himself”).        SEBA seeks to distinguish Hiett because the

taxpayers failed to make any reasonable attempt to comply with the tax law, while relying

on their own lay judgment and affirmatively disavowing their accountant’s professional

advice regarding their tax liability. SEBA contends Lynn also is distinguishable because

                                              26
Arteaga was not an experienced businessman as was the taxpayer in Lynn, but rather aligns

himself with the uneducated taxpayer in Lora.

       This is not an instance in which Otten provided Arteaga with erroneous advice.

Otten testified he used the records Arteaga provided to prepare the tax returns. SEBA’s

reliance on Otten’s professional services in preparing its tax returns does not account for

SEBA’s failure to maintain adequate business records under section 144.320 for Otten to

consult when preparing the returns. SEBA argues it was Arteaga’s intent to rely upon

Otten’s professional preparation and there was no evidence in the record he misled or

deceived Otten about Eddie’s taxable sales. However, Otten’s professional services can

only extend as far as the accuracy and completeness of the records Arteaga provided, which

the record amply demonstrated were inaccurate and incomplete due to SEBA’s negligence.

“[E]ven where a taxpayer relies on professional advice, that reliance is not always

sufficient to avoid a penalty.” Hiett, 899 S.W.2d at 873.

       SEBA maintains there was no evidence in the record Arteaga or Otten underreported

Eddie’s retail sales or they engaged in activities designed to evade or avoid SEBA’s tax

obligation. SEBA again relies on section 536.070(8) to compel the AHC to accept this

absence of evidence as probative. Yet, the AHC found Arteaga was not credible at times,

especially with respect to his methods of distinguishing wholesale and retail sales amounts.

The record contains substantial and competent evidence to affirm the AHC’s decision to

assess an addition to tax pursuant to section 144.250.3 due to SEBA’s negligence in

maintaining its business records, which impacted its ability to verify its sales figures and

file accurate sales tax returns. This point is denied.

                                              27
                                    Conclusion

      The AHC’s decision was supported by substantial and competent evidence on the

whole record. The AHC’s decision is affirmed.

                                       _________________________________
                                       GEORGE W. DRAPER III, Chief Justice

All concur.

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