Court Opinion

ID: 4202260
Source: CourtListenerOpinion
Date Created: 2017-09-08 21:09:20.563653+00
Date Added: 2024-06-11T14:40:49.410115
License: Public Domain

Digitally signed by
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                                                                               of this document
                                       Appellate Court                         Date: 2017.08.23
                                                                               14:36:52 -05'00'

           Turner v. Orthopedic & Shoulder Center, S.C., 2017 IL App (4th) 160552

Appellate Court         CASSANDRA TURNER, Plaintiff-Appellant, v. ORTHOPEDIC
Caption                 AND SHOULDER CENTER, S.C., Defendant-Appellee.

District & No.          Fourth District
                        Docket No. 4-16-0552

Filed                   July 6, 2017
Modified upon
denial of rehearing     August 14, 2017

Decision Under          Appeal from the Circuit Court of McLean County, No. 15-L-25; the
Review                  Hon. Rebecca Simmons Foley, Judge, presiding.

Judgment                Affirmed in part and reversed in part.

Counsel on              James P. Ginzkey, of Bloomington, for appellant.
Appeal
                        Peter W. Brandt and Rachel J. Brandt, of Livingston, Barger, Brandt
                        & Schroeder, of Bloomington, for appellee.

Panel                   JUSTICE APPLETON delivered the judgment of the court, with
                        opinion.
                        Presiding Justice Turner and Justice Knecht concurred in the judgment
                        and opinion.
                                              OPINION

¶1       Plaintiff, Cassandra Turner, brought this action against defendant, Orthopedic and
     Shoulder Center, S.C., for consumer fraud (see 815 ILCS 505/1 et seq. (West 2014)) and
     intentional infliction of emotional distress (see Restatement (Second) of Torts § 46 (1965)).
     Both theories were premised on defendant’s charging her more for medical services than the
     amounts that defendant had agreed to charge, in its contract with plaintiff’s health insurer, Blue
     Cross Blue Shield of Illinois (Blue Cross). The allegedly fraudulent charge was in the form of
     a health-care services lien that defendant asserted against the settlement proceeds in plaintiff’s
     personal-injury case (Turner v. Simpsen, No. 14-L-176 (Cir. Ct. McLean Co.)). See 770 ILCS
     23/10 (West 2014).
¶2       Defendant moved for a summary judgment on both theories, and the trial court granted the
     motion. In the same order, the court denied a petition by plaintiff to adjudicate defendant’s lien
     to be zero. See 770 ILCS 23/30 (West 2014). Plaintiff appeals.
¶3       In our de novo review of the summary judgment, we reach the following conclusions. First,
     plaintiff has forfeited her theory of intentional infliction of emotional distress because, in her
     opening brief, she makes no reasoned argument in support of that theory. Second, asserting the
     health-care services lien was a breach of contract, but it was not consumer fraud. Therefore, we
     affirm the summary judgment on the two counts of the second amended complaint, but we
     reverse the denial of plaintiff’s “Petition To Adjudicate Lien to Zero.” We also deny
     defendant’s petition for rehearing.

¶4                                       I. BACKGROUND
¶5                           A. The “Participating Provider Agreement”
¶6       On March 30, 2011, defendant entered into a “Participating Provider Agreement” with
     Blue Cross. Lawrence Li signed the agreement on behalf of defendant, and Stephen F.
     Hammen, a vice president, signed it on behalf of Blue Cross.
¶7       In the “Participating Provider Agreement,” defendant agrees to accept Blue Cross
     insurance as full payment for any covered service it renders to Blue Cross patients. This
     understanding between defendant and Blue Cross is expressed, for instance, in article IV,
     paragraph 3(A), of the agreement (in which the “Contracting Provider” is defendant and the
     “Plan” is Blue Cross):
                 “(A) The Contracting Provider agrees to accept the Plan’s Usual and Customary
             Fee allowance as full payment for each service covered by the Plan Insured’s Usual and
             Customary Contract, and the total amount payable by both the Plan and the Plan
             Insured, when the Plan Insured has any deductible, coinsurance[,] or co-payment
             balance for which the Plan Insured is responsible, shall not exceed the Plan’s Usual and
             Customary Fee determination.”
¶8       Article IV, paragraph 7, negates defendant’s right, under any circumstances, to seek
     payment from the patient for covered services, except for copayments and deductibles:
                 “7. The Contracting Provider agrees that in no event, including, but not limited to,
             nonpayment by the Plan of the amounts due the Contracting Provider under this
             contract, insolvency of the organization[,] or any breach of this contract by the
             organization, shall the Contracting Provider or its assignees or subcontractors have a

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              right to seek any type of payment from, bill, charge, collect a deposit from, or have any
              recourse against (i) the Covered Person; (ii) persons acting on the Covered Person’s
              behalf (other than the Plan); and/or (iii) the employer or group contract holder for
              services provided pursuant to this Agreement, except for the payment of applicable
              copayments or deductibles for services covered by the Plan or fees for services not
              covered by the Plan. The requirements of this clause shall survive any termination of
              this Agreement for services rendered prior to such termination, regardless of the cause
              of such termination. The Covered Persons, the persons acting on the Covered Person’s
              behalf (other than the Plan)[,] and the employer or group contract holder shall be third
              party beneficiaries of this clause. This clause supersedes any oral or written agreement
              now existing or hereafter entered into between the Contracting Provider and the
              Covered Person, persons acting on the Covered Person’s behalf (other than the Plan)[,]
              and the employer or group contract holder.”

¶9                                 B. The Motor Vehicle Accident
                               and the Consequent Medical Treatment
¶ 10       On July 14, 2014, plaintiff was involved in a motor vehicle accident, in which she
       sustained injuries.
¶ 11       From July to October 2014, defendant treated her for these injuries.

¶ 12                                   C. The Notices of Lien
¶ 13       On July 16, 2014, defendant sent a notice of a health-care services lien in the amount of
       $19,877.29 to Progressive Casualty Insurance Company, which was plaintiff’s automobile
       insurer.
¶ 14       On July 17, 2014, defendant sent a notice of lien in the revised amount of $19,847.29 to
       Country Financial, which was the tortfeasor’s automobile insurer.
¶ 15       On September 19, 2014, defendant sent a notice of lien in the revised amount of $30,048.55
       to Country Financial.
¶ 16       On December 17, 2014, defendant sent a notice of lien in the revised amount of $34,027.40
       to Country Financial.
¶ 17       Defendant sent none of these notices to either plaintiff or the alleged tortfeasor, Aja
       Simpsen.

¶ 18                  D. Blue Cross Pays Defendant at the Discounted Rate, and
                   Without Being Asked To Do So, Defendant Pays Blue Cross Back
¶ 19      Plaintiff had Blue Cross health insurance. Defendant billed Blue Cross a total of
       $29,008.55 for its treatment of plaintiff. Blue Cross’s usual and customary allowance,
       however, was only $6495.63, so that is the amount it paid defendant.
¶ 20      After cashing the check from Blue Cross, defendant paid Blue Cross back, although Blue
       Cross never requested that defendant do so. Defendant issued one check to Blue Cross in the
       amount of $6093.44 and another check in the amount of $402.19. ($6093.44 plus $402.19
       equals $6495.63.)

                                                  -3-
¶ 21                              E. The Tort Action and Its Settlement
¶ 22       On November 2, 2014, plaintiff, by her attorney, James Ginzkey, filed a personal-injury
       action, in which she named Simpsen as the person who was liable for the injuries she had
       sustained in the automobile accident.
¶ 23       On December 16, 2014, plaintiff settled the personal-injury case. Ginzkey deposited the
       settlement proceeds into a trust account, pending resolution of defendant’s asserted health-care
       services lien.

¶ 24                              F. Defendant’s Demand Letter to Ginzkey
¶ 25       On February 25, 2015, on behalf of defendant, the law firm of Frederick & Hagle sent
       Ginzkey a letter “concerning the money that is owed to [Dr. Lawrence Li] by [plaintiff]” (we
       quote from the letter). The letter notes that plaintiff “signed a financial [agreement] with Dr. Li
       when she became his patient” and that she promised, therein, to “ ‘pay collection costs up to
       50% of the balance owed to [defendant],’ ” as well as “ ‘reasonable attorney fees incurred to
       effect collection of this account.’ ” “[I]t is our position,” the letter says, “that[,] as of this
       moment[,] your client is going to be pay[ing] my attorney’s fees, and we are going to seek 50%
       of the balance owed, which is $34,027.40.” The letter warns that unless Ginzkey, as the trustee
       of the settlement proceeds, turns over this balance to defendant, he will be “subject to punitive
       damages,” like the attorney in Cirrincione v. Johnson, 184 Ill. 2d 109 (1998). “Dr. Li is entitled
       to the usual and customary charges for the services that he rendered in this matter,” the letter
       claims. “He does not have to accept health insurance that pays at a drastically reduced price.”
       (In the financial agreement, referenced in this letter, defendant agreed, “as a courtesy,” to
       “assist [plaintiff] in obtaining insurance benefits by filing [c]laims for services when she ha[d]
       assigned those benefits to [defendant].”) The letter concludes with an ultimatum: “We demand
       that you turn over to Dr[.] Lawrence Li the sum of $34,027.40. If this is not done within 14
       days, we shall [file] a suit against your client and against you for unreasonably withholding his
       money.”

¶ 26                             G. The Combined Summary Judgment
                                         and Determination of Lien
¶ 27       On July 19, 2016, the trial court entered an order, which (1) granted defendant’s motion for
       summary judgment on both counts of the second amended complaint and (2) determined
       defendant’s health-care services lien to be valid.

¶ 28                                1. The Trial Court’s Reasoning as to
                                  Count I, the Theory of Consumer Fraud
¶ 29       The first count of the second amended complaint set forth a theory of consumer fraud in
       that defendant:
                   “(a) refus[ed] to bill BLUE CROSS for services rendered to plaintiff, despite being
               contractually obligated to do so;
                   (b) refus[ed] to accept payment from BLUE CROSS for services rendered to
               plaintiff, despite being contractually obligated to do so; [and]
                   (c) fraudulently bill[ed] plaintiff $34,027.40 plus costs and attorney fees when
               [defendant] was contractually entitled to less than $8,000.”

                                                    -4-
¶ 30       The trial court reasoned that (a), (b), and (c) were merely allegations that defendant had
       breached a contract, namely, the “Participating Provider Agreement,” and that according to
       such cases as Avery v. State Farm Mutual Automobile Insurance Co., 216 Ill. 2d 100 (2005),
       and Golembiewski v. Hallberg Insurance Agency, Inc., 262 Ill. App. 3d 1082 (1994), a plaintiff
       “[had to] establish more than a simple breach of contract” to “prevail on a claim under the
       [Consumer Fraud and Deceptive Business Practices Act]” (815 ILCS 505/1 et seq. (West
       2014)).

¶ 31                               2. The Trial Court’s Reasoning as to
                   Count II, the Theory of Intentional Infliction of Emotional Distress
¶ 32       Count II of the second amended complaint alleged that defendant had intentionally
       inflicted emotional distress on plaintiff by (1) sending “invalid lien[s]” to the automobile
       insurers; (2) refusing to voluntarily provide plaintiff’s attorney, James Ginzkey, a copy of the
       “Participating Provider Agreement;” (3) sending the “threatening letter” to Ginzkey, which he
       in turn forwarded to plaintiff; and (4) failing to inform the author of the “threatening letter,” the
       law firm of Frederick & Hagle, that there was a “Participating Provider Agreement.”
¶ 33       The trial court noted that, according to plaintiff’s own allegations, the only adverse “mental
       conditions” she had suffered as a result of these acts or omissions by defendant were loss of
       sleep and loss of appetite. The record lacked evidence of “ ‘distress *** so severe that no
       reasonable [person] could [have been] expected to endure it.’ ” Public Finance Corp. v. Davis,
       66 Ill. 2d 85, 90 (1976) (quoting Restatement (Second) of Torts § 46, cmt. j (1965)). The
       record also lacked evidence of “extreme and outrageous” conduct. Id. at 89.

¶ 34                               3. The Trial Court’s Reasoning as to
                                    the Petition To Adjudicate the Lien
¶ 35       In addition to her second amended complaint, plaintiff had filed a petition that the trial
       court adjudicate defendant’s lien to be invalid and nonexistent. See 770 ILCS 23/30 (West
       2014) (“On petition filed by the injured person or the health care professional or health care
       provider and on the petitioner’s written notice to all interested adverse parties, the circuit court
       shall adjudicate the rights of all interested parties and enforce their liens.”). In her petition,
       plaintiff gave two reasons why the lien should be “adjudicated to zero.”
¶ 36       The first reason was that by signing the “Participating Provider Agreement,” defendant had
       contractually waived its right to claim any lien or to seek any recovery from plaintiff. The trial
       court was unconvinced because instead of “seeking payment from either plaintiff or her
       attorney as her agent,” defendant was “making a claim against a fund of monies to be paid by a
       private defendant.” In this context, the court cited Rogalla v. Christie Clinic, P.C., 341 Ill.
       App. 3d 410 (2003).
¶ 37       The second reason that plaintiff gave for the proposed invalidation of the lien was that
       defendant had failed to comply with section 10(b) of the Health Care Services Lien Act (Lien
       Act) (770 ILCS 23/10(b) (West 2014)), in that none of the notices had been sent (1) to her,
       (2) to the responsible driver, or (3) by registered or certified mail. The trial court found
       “insufficient evidence” of (1), (2), and (3). Besides, such “technical violation[s]” would be
       insufficient to defeat a health-care services lien, the court concluded.
¶ 38       This appeal followed.

                                                     -5-
¶ 39                                           II. ANALYSIS
¶ 40                                     A. Forfeiture of the Theory
                               of Intentional Infliction of Emotional Distress
¶ 41       In her opening brief, plaintiff makes no argument in support of her theory of intentional
       infliction of emotional distress. Therefore, that theory is forfeited. See Ill. S. Ct. R. 341(h)(7)
       (eff. Jan. 1, 2016) (“Points not argued are [forfeited] ***.”); Vancura v. Katris, 238 Ill. 2d 352,
       370 (2010).

¶ 42                        B. Breach of Contract, Dressed Up as Consumer Fraud
¶ 43       We review summary judgments de novo, meaning that we perform the same analysis a trial
       court would perform. Bowman v. Chicago Park District, 2014 IL App (1st) 132122, ¶ 43; City
       of Mattoon v. Mentzer, 282 Ill. App. 3d 628, 633 (1996). Section 2-1005(c) of the Code of
       Civil Procedure (735 ILCS 5/2-1005(c) (West 2014)) provides: “The [requested summary]
       judgment sought shall be rendered without delay if the pleadings, depositions, and admissions
       on file, together with the affidavits, if any, show that there is no genuine issue as to any
       material fact and that the moving party is entitled to a judgment as a matter of law.” Thus,
       under section 2-1005(c), the trial court—and therefore we—should ask two questions. First, do
       the pleadings, depositions, and admissions on file, together with the affidavits, if any, show
       that there is no genuine issue as to any material fact? Id. Second, if the answer to that question
       is yes, is the moving party consequently entitled to a judgment as a matter of law? Id.
¶ 44       When it comes to count I of the second amended complaint, we see no dispute regarding
       material facts, nor do we see any possibility that reasonable persons could draw different
       inferences from the undisputed material facts. See Chicago Transit Authority v. Clear Channel
       Outdoor, Inc., 366 Ill. App. 3d 315, 323 (2006). The claim of consumer fraud is based on
       documents, the authenticity of which defendant does not dispute.
¶ 45       We proceed, then, to the second question: given the undisputed material facts, is defendant
       legally entitled to a judgment on plaintiff’s claim of consumer fraud? See 735 ILCS
       5/2-1005(c) (West 2014). The answer is yes because the purported consumer fraud is a
       dressed-up breach of contract. “A breach of contractual promise, without more, is not
       actionable under the Consumer Fraud Act.” Avery, 216 Ill. 2d at 169. “When allegations of
       consumer fraud arise in a contractual setting, the plaintiff must prove that the defendant
       engaged in deceptive acts or practices distinct from any underlying breach of contract.”
       Greenberger v. GEICO General Insurance Co., 631 F.3d 392, 399 (7th Cir. 2011) (citing
       Avery, 216 Ill. 2d 100). The alleged consumer fraud and the breach of contract cannot “rest on
       the same factual foundation.” Id.
¶ 46       The very language of plaintiff’s second amended complaint proclaims that the asserted
       consumer fraud was a breach of contract. Plaintiff alleges that defendant committed consumer
       fraud by doing the following three things:
                    “(a) refusing to bill BLUE CROSS for services rendered to plaintiff, despite being
                contractually obligated to do so;
                    (b) refusing to accept payment from BLUE CROSS for services rendered to
                plaintiff, despite being contractually obligated to do so; [and]
                    (c) fraudulently billing plaintiff $34,027.40 plus costs and attorney fees when
                [defendant] was contractually entitled to less than $8,000.” (Emphases added.)

                                                    -6-
       The contract to which plaintiff refers is the “Participating Provider Agreement.” Plaintiff and
       defendant have a difference of opinion on the interpretation and application of that agreement.
       “[A] mere difference of opinion regarding contract interpretation” is not consumer fraud. Cook
       v. AAA Life Insurance Co., 2014 IL App (1st) 123700, ¶ 30. As we soon will explain, it is
       defendant that has the incorrect opinion as to the meaning and effect of the “Participating
       Provider Agreement.” Even so, “[e]very individual breach of contract between two parties
       does not amount to a cause of action cognizable under the [Consumer Fraud] Act.” Bankier v.
       First Federal Savings & Loan Ass’n of Champaign, 225 Ill. App. 3d 864, 875 (1992).
¶ 47       But this is not a breach of contract “between [the] two parties,” plaintiff argues. Id. Rather,
       the contract that defendant breached, the “Participating Provider Agreement,” was between
       defendant and Blue Cross.
¶ 48       Even so, a third party may sue for a breach of contract made for that third party’s direct
       benefit. “[I]f a contract be entered into for a direct benefit of a third person not a party thereto,
       such third person may sue for breach thereof. The test is whether the benefit to the third person
       is direct to him or is but an incidental benefit to him arising from the contract. If direct[,] he
       may sue on the contract; if incidental[,] he has no right of recovery thereon.” Carson Pirie
       Scott & Co. v. Parrett, 346 Ill. 252, 257 (1931). The appellate court has explained:
                    “Whether someone is a third-party beneficiary depends on the intent of the
               contracting parties, as evidenced by the contract language. [Citation.] It must appear
               from the language of the contract that the contract was made for the direct, not merely
               incidental, benefit of the third person. [Citation.] Such an intention must be shown by
               an express provision in the contract identifying the third-party beneficiary by name or
               by description of a class to which the third party belongs. [Citation.]” Martis v.
               Grinnell Mutual Reinsurance Co., 388 Ill. App. 3d 1017, 1020 (2009).
¶ 49       The “Participating Provider Agreement” contains “an express provision *** identifying
       the third-party beneficiary *** by description of a class to which the third party belongs.” Id.
       Paragraph 7 of article IV—the paragraph stating that defendant shall have no right of recourse
       against “the Covered Person”—includes the following sentence: “The Covered Persons ***
       shall be third[-]party beneficiaries of this clause.” Plaintiff is a “Covered Person,” and, as such,
       plaintiff is an intended third-party beneficiary of the “Participating Provider Agreement”
       between defendant and Blue Cross. By suing for consumer fraud—a consumer fraud premised
       on a breach of that agreement—she really is suing for breach of a contract of which she is an
       intended third-party beneficiary. Her real theory is breach of contract, and “[a] breach of
       contractual promise, without more, is not actionable under the Consumer Fraud Act.” Avery,
       216 Ill. 2d at 169.

¶ 50                        C. The Question of Whether Defendant Has a Valid
                          Health-Care Services Lien on the Settlement Proceeds
¶ 51                              1. The Irrelevance of Legislative History
¶ 52       On February 16, 2012, House Bill 5823 proposed amending the Lien Act so as to provide
       that “if a health insurance, a health plan, or private or public benefits are available to pay a
       medical bill, the lien of the health care professional or health care provider shall be limited to
       the rates established by the private or public fund.” 97th Ill. Gen. Assem., House Bill 5823,
       2012 Sess. On March 27, 2012, however, House Amendment No. 1 to House Bill 5823 deleted

                                                     -7-
       that quoted language. Defendant reasons: “The legislature made clear[,] in rejecting the
       relevant language in House Bill 5823[,] that it did not intend to force health care providers to
       accept the drastically reduced health insurance payments in these cases.”
¶ 53       Unless the Lien Act contains an ambiguity, this legislative history is irrelevant. See Kunkel
       v. Walton, 179 Ill. 2d 519, 536 (1997); Kaider v. Hamos, 2012 IL App (1st) 111109, ¶ 11;
       Bailey v. Illinois Liquor Control Comm’n, 405 Ill. App. 3d 550, 559-60 (2010). Defendant
       identifies no such ambiguity. Defendant argues, however, that our citation of a dictionary, later
       in this opinion, is “evidence of ambiguity” in the Lien Act. We disagree. Courts commonly cite
       dictionaries to establish that the words of a statute, understood in their plain and commonly
       accepted sense, are not ambiguous. See, e.g., In re M.I., 2016 IL 120232, ¶ 26; Hocraffer v.
       Trotter General Contracting, Inc., 2013 IL App (3d) 120539, ¶¶ 10, 13; In re Application for
       Tax Deed, 285 Ill. App. 3d 930, 933 (1997).
¶ 54       Reading the Lien Act in its plain and ordinary sense, we see no provision that could
       reasonably be interpreted as forcing health-care providers to accept health insurance payments
       as full satisfaction.
¶ 55       Health-care providers, however, could contractually agree to do so.

¶ 56                           2. How the Present Case Differs From Rogalla
¶ 57       Reasoning from Rogalla, the trial court found no contradiction between defendant’s lien
       and the “Participating Provider Agreement” because, instead of “seeking payment from either
       Plaintiff or her attorney as her agent,” defendant was “making a claim against a fund of monies
       to be paid by a private defendant.” Instead of making a claim directly against plaintiff,
       defendant made a claim against a debt owed to plaintiff—defendant asserted a lien.
¶ 58       A lien is somewhat different from, say, a personal-injury complaint in that a lien is against
       property instead of the property owner. See Rogalla, 341 Ill. App. 3d at 420. The United States
       District Court for the Northern District of Illinois has criticized this distinction as a “pure
       solecism.” Falls v. Silver Cross Hospital & Medical Centers, No. 13 C 695, 2013 WL
       2112188, at *3 (N.D. Ill. May 15, 2013). Admittedly, it might sound artificial and formalistic
       to say, “I am not making a claim against you; rather, I am making a claim against your bank
       account.” After all, a bank account and a right to insurance proceeds are the same sort of
       property: a chose in action. Young v. Chicago Federal Savings & Loan Ass’n, 180 Ill. App. 3d
       280, 285 (1989); In re Estate of Kane, 30 Ill. App. 2d 470, 472 (1961); People ex rel. Vancil
       Motor Co. v. Weaver, 313 Ill. App. 317, 320 (1942). Keep in mind, however, why we made this
       distinction in Rogalla: we were reconciling two provisions of a contract.
¶ 59       The contract in Rogalla was a medical services agreement between Christie Clinic and
       PersonalCare Health Management, Inc. (PersonalCare), a health maintenance organization
       (HMO) of which the plaintiff was a member. Rogalla, 341 Ill. App. 3d at 412. On the one hand,
       the agreement provided that Christie Clinic was not to “ ‘assert any claim for compensation
       against Members in excess of the copayments authorized by PersonalCare’s HMO.’ ” Id. at
       415. On the other hand, the agreement provided: “ ‘Christie [Clinic] and PersonalCare shall
       have the right to seek to recover charges incurred as a result of providing Medical/Hospital
       Services which are the liability of a third party.’ ” Id. at 416. In Rogalla, we called this latter
       provision a “subrogation clause.” Id. at 414.

                                                    -8-
¶ 60       Strictly speaking, the term “subrogation clause” was only partly apt. Subrogation arises
       when the subrogee involuntarily pays a debt on behalf of a third party; having done so, the
       subrogee becomes entitled to assert the rights of the original creditor. Dunlap v. Peirce, 336 Ill.
       178, 190 (1929); Aames Capital Corp. v. Interstate Bank of Oak Forest, 315 Ill. App. 3d 700,
       706 (2000). To the extent that Christie Clinic was contractually “obligated to pay ***
       third-party health-care providers for services rendered to [the] plaintiff” (Rogalla, 341 Ill. App.
       3d at 412), Christie Clinic was indeed a subrogee: it stepped into the shoes of the original
       creditors, the third-party health-care providers. But to the extent that the charges originated
       from Christie Clinic—to the extent that Christie Clinic itself was the health-care
       provider—Christie Clinic was not a subrogee. The original creditor cannot be a subrogee;
       Christie Clinic could not have stepped into the shoes it already had on its feet. Therefore, this
       time, to avoid any potential confusion, we will call the provision in question a “third-party
       clause” rather than a “subrogation clause.”
¶ 61       We had to find a way to give effect to both of those provisions, if at all possible: both the
       exemption clause and the third-party clause. See St. Paul Fire & Marine Insurance Co. v.
       Frankart, 69 Ill. 2d 209, 216 (1977). There was a way. A canon of construction taught that if
       both a general clause and a specific clause of a contract addressed the same subject, full effect
       was to be given to the more specific clause and the general clause was to be given whatever
       modification the specific clause made necessary. Henderson v. Roadway Express, 308 Ill. App.
       3d 546, 549 (1999). The question of whether Christie Clinic could assert a health-care services
       lien against the tortfeasor (the driver who had injured the plaintiff in the motor vehicle
       accident) was more specifically addressed by the third-party clause than by the exemption
       clause. Thus, the third-party clause, being more specifically relevant, was to be understood as
       modifying the more general exemption clause. See Rogalla, 341 Ill. App. 3d at 417. Outside
       the context of the medical services agreement in Rogalla, it might indeed seem artificial and
       unconvincing to draw a distinction between collecting from a person and collecting from a
       chose in action belonging to that person, but drawing that distinction was the only reasonable
       way to reconcile the two provisions in the agreement.
¶ 62       In this discussion of Rogalla, we do not mean to imply that the inclusion of a third-party
       clause is a precondition of a statutory health-care services lien. See Barry v. St. Mary’s
       Hospital Decatur, 2016 IL App (4th) 150961, ¶ 55 (“[T]he absence of such a clause is of no
       import because even without that clause, the provider still has the right to seek a lien pursuant
       to the Lien Act.”). The only significance of the third-party clause in Rogalla is that it qualified
       the exemption clause—which, unqualified, might have been interpreted as relinquishing the
       statutory right to a health-care services lien. See Rogalla, 341 Ill. App. 3d at 418 (“[T]he
       [subrogation] clause reserves Christie Clinic’s statutory right to seek relief from third-party
       tortfeasors.”). By interpreting the third-party clause as a qualifying provision, Rogalla
       reconciled two contractual provisions that appeared to stand in tension with one another.
¶ 63       There is no occasion to do any such reconciling in the present case, for unlike the medical
       services agreement in Rogalla, the “Participating Provider Agreement” lacks a third-party
       clause or subrogation clause. So, Rogalla is distinguishable for that reason alone.
¶ 64       Another difference is that, unlike the medical services agreement in Rogalla, the
       “Participating Provider Agreement” in this case contains a full-payment clause: “The
       Contracting Provider agrees to accept the Plan’s Usual and Customary Fee allowance as full
       payment for each service covered by the Plan Insured’s Usual and Customary Contract ***.”

                                                    -9-
       The full-payment clause is significant because section 10(a) of the Lien Act uses the word
       “lien” (“Every *** health care provider that renders any service in the treatment *** of an
       injured person *** shall have a lien upon all claims and causes of action of the injured person
       for the amount of the *** health care provider’s reasonable charges up to the date of payment
       of damages to the injured person.” (Emphasis added.) 770 ILCS 23/10(a) (West 2014)). We
       should give the words of a statute their ordinary meanings (and if a statute specially defines a
       word, we should give the words of the special definition their ordinary meaning). People
       ex rel. Daley v. Datacom Systems Corp., 146 Ill. 2d 1, 15 (1991). A dictionary is a useful
       resource in which to find the ordinary meanings of words. Id.
¶ 65        The Lien Act does not specially define “lien,” and therefore we will give that word its
       ordinary meaning, which can be found in a dictionary. See id. A “lien” is “[a] legal right or
       interest that a creditor has in another’s property, lasting usu[ally] until a debt or duty it secures
       is satisfied.” Black’s Law Dictionary 933 (7th ed. 1999). A “creditor” is “[o]ne to whom a debt
       is owed.” Id. at 375. Thus, to have a health-care services lien on plaintiff’s chose in action (the
       settlement proceeds), defendant had to be plaintiff’s creditor; plaintiff had to owe a debt to
       defendant for health-care services. The existence of such a debt depended not on the Lien Act
       but, rather, on the contractual relationship between defendant and plaintiff. Under the
       “Participating Provider Agreement,” of which plaintiff was an intended third-party
       beneficiary, defendant was not plaintiff’s creditor, and defendant had no “reasonable charges”
       against her, because Blue Cross’s payment of its “Usual and Customary Fee allowance” was,
       as defendant had agreed, “full payment for each [covered] service.” Without an unpaid debt
       owed by plaintiff, there can be no valid lien on her property. See Barry, 2016 IL App (4th)
       150961, ¶ 66 (“Because there is no longer a debt owed to [the hospital] ***, liens for [it] can no
       longer be maintained.”); N.C. v. A.W., 305 Ill. App. 3d 773, 775 (1999) (“[I]f there is no debt in
       the first instance, there is no need for a lien.”); Black’s Law Dictionary 933 (7th ed. 1999).
       Therefore, in our de novo interpretation of the Lien Act and the “Participating Provider
       Agreement” (see Advincula v. United Blood Services, 176 Ill. 2d 1, 12 (1996); Pennsylvania
       Life Insurance Co. v. Pavlick, 265 Ill. App. 3d 526, 529 (1994)), we conclude that the trial
       court should have granted plaintiff’s “Petition To Adjudicate Lien to Zero.”
¶ 66        In its petition for rehearing, defendant objects that in reaching this conclusion, we rely on a
       third-party beneficiary theory that plaintiff never raised, either in the trial court or on appeal,
       and that, in fact, plaintiff expressly disavows in her brief.
¶ 67        Actually, in so many words, plaintiff did raise a third-party-beneficiary theory in the trial
       court. Paragraphs 4 and 5 of the second amended complaint allege, for example:
                     “4. The [‘Participating] Provider Agreement[’] has no provision preserving the
                 Provider’s [(defendant’s)] lien rights, and has no provision that the Agreement is not to
                 be construed so as to create any rights in a third party.
                     5. [Defendant] and BLUE CROSS intended that plaintiff, as a ‘Covered Person’
                 under the [‘Participating] Provider Agreement,[’] receive a benefit for the performance
                 of the Agreement.”
¶ 68        The gist of those quoted paragraphs is that by agreeing to regard Blue Cross’s payment of a
       covered person’s medical bills as payment in full, with no right of recourse against the covered
       person, defendant and Blue Cross intended covered persons to be third-party beneficiaries of
       the “Participating Provider Agreement.”

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¶ 69        We do not understand plaintiff as disavowing that theory on appeal. Defendant, to the
       contrary, sees such a disavowal in the following excerpts from plaintiff’s brief:
                “But plaintiff never alleged that she had a contract with defendant; nor did plaintiff
                ever allege that defendant breached a contract with plaintiff. The actual allegations of
                plaintiff’s second amended complaint appear to have been utterly ignored ***.
                                                      ***
                     *** Plaintiff never alleged that she had standing to sue defendant for defendant’s
                breach of the Blue Cross [‘Participating] Provider Agreement.[’] What plaintiff alleged
                is that filing invalid liens[,] defendant is defrauding plaintiff.”
¶ 70        It is quite true that the “Participating Provider Agreement” is not a contract between
       plaintiff and defendant; that is why plaintiff is a third-party beneficiary. Granted, plaintiff
       disclaims any allegation of “standing to sue defendant for defendant’s breach of the
       [‘Participating Provider Agreement’],” but then, paradoxically, in the next sentence, she
       asserts such standing by arguing that defendant is liable to her for fraud because its health-care
       lien breaches the “Participating Provider Agreement.” Also, elsewhere in her brief, plaintiff
       argues: “A health care professional waives his statutory lien rights when he signs a Provider
       Agreement relinquishing all rights of recourse against his insured patient; he also waives his
       normal billing rate for services by agreeing to accept a lesser amount from the insurer.” And
       later in her brief, plaintiff argues: “[Defendant] and BLUE CROSS intended that plaintiff, as a
       ‘Covered Person’ under the [‘Participating] Provider Agreement,[’] receive a benefit for the
       performance of the Agreement.” Plaintiff argues, in other words, that she is an intended
       third-party beneficiary of the “Participating Provider Agreement” between defendant and Blue
       Cross. Thus, we disagree that plaintiff has “waived the issue of whether she has third[-]party
       beneficiary rights under the [‘Participating] Provider Agreement[’] between [Blue Cross] and
       [defendant].”
¶ 71        Besides, we have held that, to contest the reasonableness of a health-care provider’s
       charges, the covered person does not even have to be an intended direct third-party beneficiary
       of the contract between the provider and the health insurer. In Barry, the “Preferred Facility
       Agreement” explicitly disclaimed any intention to create third-party beneficiaries. Barry, 2016
       IL App (4th) 150961, ¶¶ 83-84. Even so, we held that the liens for the first two medical bills
       had lost their validity when the patient’s health insurer paid those bills at the discounted rate
       stipulated in the “Preferred Facility Agreement.” Id. ¶ 66.
¶ 72        The reason was this: it would have been untenable for a health-care provider to
       characterize as unreasonable a rate to which the provider had contractually agreed. In its
       contract with the insurer, the provider surely would not have agreed to accept a certain rate as
       full payment unless the rate were reasonable. Having agreed to accept that rate as full payment,
       how could the provider reasonably charge the covered person more—apart from the question
       of whether, under contract law, the covered person may enforce the contract between the
       provider and the insurer? Section 10(a) of the Lien Act provides: “Every health[-]care
       professional and health[-]care provider that renders any service in the treatment, care, or
       maintenance of an injured person *** shall have a lien upon all claims and causes of action of
       the injured person for the amount of the health[-]care professional’s or health[-]care provider’s
       reasonable charges ***.” (Emphasis added.) 770 ILCS 23/10(a) (West 2014). Thus, the
       criterion in section 10(a) is reasonableness, not third-party beneficiary status. See Gekas v.
       Williamson, 393 Ill. App. 3d 573, 579 (2009) (we should not “deviate from the plain language

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       of the statute by reading into it exceptions, limitations, or conditions that have no basis in the
       text”).
¶ 73       “Generally, reasonableness is a question of fact rather than a question of law, unless
       reasonable minds could not differ.” Brame v. City of North Chicago, 2011 IL App (2d)
       100760, ¶ 13. If covered persons are intended direct third-party beneficiaries of the agreement
       between the health-care provider and the health insurer, and if the agreement states that a
       certain rate, to be paid by the insurer, shall be full payment for the covered services, with no
       right of recourse against the covered person, no reasonable mind would regard a higher rate to
       be a reasonable charge. Charging a higher rate and recouping the difference from the covered
       person (we do not refer to copayments and deductibles) would violate the contractual rights of
       both the insurer and the covered person. If, despite the disclaimer of third-party beneficiaries in
       Barry, pursuing a lien for medical bills that had been paid at the contractually agreed-upon
       discounted rate would be unreasonable (see Barry, 2016 IL App (4th) 150961, ¶ 66), it would
       be even more unreasonable to do so if the covered persons were intended third-party
       beneficiaries of the discounted rate.

¶ 74                                      3. Consistency With Barry
¶ 75       In oral arguments, counsel for plaintiff implied that we could reach this conclusion (that
       defendant’s asserted health-care services lien should be adjudicated as zero, or nonexistent)
       only by abandoning our decision in Barry. He asked, rhetorically, whether it was “possible”
       that we were “wrong” in Barry.
¶ 76       We see no reason to abandon Barry. Nor do we see any contradiction between Barry and
       our decision in this case.
¶ 77       In Barry, there were three medical bills (Barry, 2016 IL App (4th) 150961, ¶ 5), and for
       each of them, the hospital filed a health-care services lien with the tortfeasor’s insurer, State
       Farm (id. ¶¶ 6-11). The hospital conceded, and we agreed, that the liens for the first two
       medical bills were no longer viable, since, after the hospital filed the liens for those bills, the
       plaintiff’s insurer, Consociate Health Insurance (Consociate), paid those bills at the discounted
       rate to which the hospital and Consociate had agreed in the “Preferred Facility Agreement.” Id.
       ¶ 66. A health-care services lien could be only for “reasonable charges,” and it would have
       been difficult for the hospital to deny the reasonableness of the discounted rate, considering
       that the hospital had agreed to that rate. 770 ILCS 23/10(a) (West 2014).
¶ 78       Thus, one of the holdings in Barry is that once the patient’s insurer pays a medical bill at
       the discounted rate to which the hospital and the insurer contractually agreed, there can be no
       valid health-care services lien for that bill. Barry, 2016 IL App (4th) 150961, ¶ 66. In the
       present case, Blue Cross paid the medical bills at the discounted rate to which defendant and
       Blue Cross had agreed. Therefore, under Barry, defendant has no valid lien. See id. It is true
       that after cashing the checks from Blue Cross, defendant sent the money back to Blue Cross.
       Defendant does not explain, however, why this unsolicited refund should make any difference,
       given that Blue Cross rendered its agreed-upon contractual performance. See Wasserman v.
       Autohaus on Edens, Inc., 202 Ill. App. 3d 229, 239 (1990) (“A person who pre[v]ents the
       performance of an alleged condition to a contract cannot take advantage of his conduct to claim
       that the resulting failure of the condition relieves him of his obligation under the contract.”).
¶ 79       Merely for the sake of argument, though, let us assume that by sending the money back to
       Blue Cross, defendant made itself comparable to a medical provider that never billed the

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       patient’s insurer in the first place. The discussion of the third medical bill in Barry then would
       become relevant. The third medical bill in Barry had not been paid because the hospital had not
       sent it to the plaintiff’s insurer, Consociate. Barry, 2016 IL App (4th) 150961, ¶¶ 10-11.
       Instead, for that bill, the hospital immediately filed a lien with the tortfeasor’s insurer, State
       Farm. Id. According to the hospital, it was acting on the plaintiff’s instructions by doing so. Id.
       ¶ 11. Evidently, the plaintiff disputed he had so instructed the hospital. He sued the hospital for
       filing a lien with State Farm in lieu of submitting the bill to Consociate. Id. ¶ 47. For essentially
       three reasons, we were unconvinced that the hospital had a duty to submit this third medical
       bill to Consociate before filing a lien with State Farm.
¶ 80        First, the Lien Act did not say that, to acquire a lien, the medical provider had to first
       submit the bill to the patient’s insurer. Id. ¶ 50. We lacked authority to write that requirement
       into the statute. Id. In the present case, we are of the same view. It was not the Lien Act that
       required defendant to send the bills to Blue Cross and accept payment at the discounted rate.
       Rather, it was the “Participating Provider Agreement” that required defendant to do so.
¶ 81        Second, in Barry, we disagreed with the plaintiff that the “Preferred Facility Agreement”
       between the hospital and Consociate required the hospital to bill Consociate. Id. ¶ 59. Granted,
       the agreement included a section in which the hospital agreed to bill Consociate within 60 days
       after furnishing health-care services. Id. ¶ 56. Nevertheless, Consociate was the secondary
       insurer, and State Farm was the primary insurer, and the agreement also included a section
       entitled “ ‘Coordination of Benefits.’ ” The “ ‘Coordination of Benefits’ ” section provided
       that if there was a third-party tortfeasor, the hospital would seek payment from the tortfeasor
       first and then, if the amount the hospital recovered from the tortfeasor was less than 100% of
       the discounted rate, the hospital could seek the difference from Consociate. Id. ¶¶ 57-58.
       Besides, the “Preferred Facility Agreement” explicitly disclaimed third-party beneficiaries,
       and therefore, even if the plaintiff in Barry had a sound argument from the language of the
       contract, it was a contract that he had no right to enforce. Id. ¶¶ 83-84. In the present case, by
       contrast, the “Participating Provider Agreement” between defendant and Blue Cross explicitly
       states that “Covered Persons,” such as plaintiff, are intended third-party beneficiaries, and we
       do not see any contractual language entitling defendant to seek recovery from a third-party
       tortfeasor before accepting full payment, at the discounted rate, from Blue Cross. Rather,
       defendant simply “agree[d] to accept the Plan’s Usual and Customary Fee allowance as full
       payment for each service covered by the Plan.”
¶ 82        Third, in Barry, we were unpersuaded by the plaintiff’s argument that the consent form,
       which he had signed at the hospital, obligated the hospital to bill Consociate. Id. ¶ 60. “[T]he
       consent form [did] not contain any language requiring [the hospital] to bill a patient’s
       insurance before it [could] pursue a lien.” Id. In the present case, by contrast, defendant drafted
       a financial agreement and had plaintiff sign it, and in the financial agreement, defendant
       promised to “assist [plaintiff] in obtaining insurance benefits by filing [c]laims for services.”
¶ 83        In sum, then, we find there is no contradiction between Barry and our decision in this case.

¶ 84                         D. The Request for a Certificate of Importance
¶ 85      Defendant requests that, pursuant to Illinois Supreme Court Rule 316 (eff. July 1, 2017),
       we certify this case for review by the supreme court. This power should be used sparingly.
       People v. Cherry Valley Public Library District, 356 Ill. App. 3d 893, 900 (2005). Although
       we can see how this case might be important to health-care providers, this case seems to us,

                                                    - 13 -
       basically, to be simple and straightforward: to have a health-care services lien against
       plaintiff’s settlement proceeds, defendant had to be plaintiff’s creditor, and under the
       “Participating Provider Agreement,” plaintiff owed defendant nothing after Blue Cross made
       the payments agreed upon therein. Because this case, as far as we can see, raises no
       exceptionally difficult question, we think it best that defendant proceed through the usual
       channels by petitioning the supreme court for leave to appeal. See Ill. S. Ct. R. 315 (eff. July 1,
       2017); Cherry Valley Library District, 356 Ill. App. 3d at 900. The supreme court is in a better
       position than we to decide whether it should accept this case for further review. See John
       Crane, Inc. v. Admiral Insurance Co., 2013 IL App (1st) 1093240-B, ¶ 73. Therefore, we deny
       the request for a certificate of importance. See Ill. S. Ct. R. 316 (eff. July 1, 2017).

¶ 86                                       III. CONCLUSION
¶ 87       For the foregoing reasons, we affirm the trial court’s judgment in part and reverse it in part:
       we affirm the summary judgment in defendant’s favor on counts I and II of the second
       amended complaint, but we reverse the denial of plaintiff’s petition to invalidate defendant’s
       asserted health-care services lien.

¶ 88      Affirmed in part and reversed in part.

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