Court Opinion

ID: 2958108
Source: CourtListenerOpinion
Date Created: 2015-09-17 02:58:45.159283+00
Date Added: 2024-06-11T13:12:11.247957
License: Public Domain

TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN

                                       NO. 03-12-00497-CV

                                   Edwin K. Lang, Appellant

                                                  v.

                         Texas Department of Public Safety and
           Steven C. McCraw, Director of Texas Dept. of Public Safety, Appellees

     FROM THE DISTRICT COURT OF TRAVIS COUNTY, 98TH JUDICIAL DISTRICT
      NO. D-1-GN-10-004145, HONORABLE RHONDA HURLEY, JUDGE PRESIDING

                            MEMORANDUM OPINION

               This is an administrative appeal from an order of the Texas Public Safety

Commission (the Commission) affirming the discharge of Edwin Keith Lang from his job

as a highway patrolman for the Department of Public Safety of the State of Texas (DPS). The

Commission issued its order after hearing evidence that Lang had falsely documented DWI arrests

he had never made, generated fictitious offense reports, and even admitted to this and other

professional misconduct. Lang complains only of asserted procedural irregularities in the DPS

processes leading to his discharge and that both DPS and the Commission acted arbitrarily and

capriciously. The district court affirmed the Commission’s order. Likewise finding no reversible

error, we affirm the district court’s judgment.
                                         BACKGROUND

Regulatory context

                Because the underlying dispute centers on the regulations and procedures

governing employment and discharge of DPS officers, it is helpful to begin by briefly noting

some basic features of that regime. In Chapter 411 of the Government Code—the chief provisions

governing DPS and its oversight body, the Commission1 —the Legislature has delegated to the

DPS Director—the agency’s chief executive officer2—power to “appoint, promote, reduce, suspend,

or discharge any officer or employee of the department,” subject to limitations that include a merit-

based hiring and promotion system and discharge solely for “just cause.”3 Any discharge of a DPS

officer, as well as any suspension or demotion of one, must be “for the violation of a specific

commission rule,” and “[i]f the department discharges, suspends, or demotes the officer, the

department shall deliver to the officer a written statement giving the reasons for the action taken

[that] must point out each commission rule alleged to have been violated by the officer and must

describe the alleged acts of the officer that the department contends are in violation of the

commission rules.”4 Although the Director determines in the first instance “whether an officer or

employee is to be discharged,”5 Chapter 411 authorizes a DPS officer to appeal any discharge to the

Commission, which shall conduct “a public hearing” and either affirm or set aside the discharge

       1
         See generally Tex. Gov’t Code §§ 411.001-.422. In the absence of a material intervening
substantive change, we cite to the current versions of relevant statutes and rules.
       2
           See id. §§ 411.005, .006.
       3
           Id. § 411.007.
       4
           Id. § 411.007(e-1).
       5
           See id. § 411.007(e).

                                                 2
“on the basis of the evidence presented.”6 “If the commission affirms the discharge, the discharged

officer may seek judicial review . . . in a district court under the substantial evidence standard of

review,”7 i.e., the familiar rational-basis standard codified in section 2001.174 of the Administrative

Procedure Act (APA).8

                 In addition to the limitations and requirements prescribed within Chapter 411,

DPS officers are also protected by Subchapter B of Government Code Chapter 614,9 which imposes

notice requirements regarding “complaints” made against certain law enforcement officers and

fire fighters.10 Subchapter B provides that no “complaint” can be “considered by the head of a state

agency” unless it is in writing and signed by “the person making the complaint.”11 A copy of this

signed complaint must also be given to the subject officer “within a reasonable time after the

complaint is filed” and “[d]isciplinary action may not be taken against the officer . . . unless a copy

of the signed complaint is given to the officer.”12 Furthermore, the officer cannot be terminated

or indefinitely suspended based on the subject matter of the “complaint” unless “the complaint is

investigated” and “there is evidence to prove the allegation of misconduct.”13

       6
            Id. § 411.007(d), (f).
       7
            Id. § 411.007(f).
       8
            See id. § 2001.174.
       9
            See id. § 614.021(a)(1).
       10
            See id. §§ 614.021-.023.
       11
            Id. § 614.022.
       12
            Id. § 614.023(a), (b).
       13
            Id. § 614.023(c).

                                                  3
                  Finally, in addition to these statutory requirements and protections, Chapter 411

directs the Commission to “establish necessary policies and procedures for the appointment,

promotion, reduction, suspension, and discharge of all [DPS] employees,”14 “procedures and

practices governing the appeal of a disciplinary action [i.e., discharge, suspension, or demotion]

within [DPS],”15 and a “system to promptly and efficiently act on complaints filed with [DPS].”16

Accordingly, the Commission has promulgated rules that include a “Personnel Complaint Policy”

requiring that any “complaint” (defined therein as any allegation against a DPS employee of an

illegal act or “infraction of department rules, regulations, or policies”) initiated either by fellow DPS

personnel or outside the agency must be in writing and signed in accordance with Subchapter B of

Government Code Chapter 614, and mandating that “[a]ll written complaints filed with the

department will be investigated thoroughly, objectively, and expeditiously.”17 Additional detailed

procedures regarding DPS’s complaint investigation, resolution, and appeals are prescribed in a

portion of the DPS General Manual styled the “Texas Department of Public Safety Complaint and

Administrative Hearings and Review Procedures” (the Procedures), which is also cross-referenced

in the “Personnel Complaint Policy” rule.18 We will explore the Procedures in more detail as they

become relevant to our analysis, but it is worth noting initially that they distinguish between a

        14
             Id. § 411.007(e-2).
        15
           Id. § 411.0072(b); see id. § 411.0072(a)(1) (defining “disciplinary action” for purposes
of that section).
        16
             See id. § 411.0195.
        17
             See 37 Tex. Admin. Code § 1.38 (2014) (Tex. Dep’t of Pub. Safety, Personnel Complaint
Policy).
        18
             See id. § 1.38(e)(1).

                                                   4
“complaint” against a DPS employee—which must be in writing on a prescribed “C-1” form;

triggers notice requirements consistent with Subchapter B of Government Code Chapter 614; and

entitles the employee to an opportunity to respond19—versus an “administrative inquiry” regarding

a DPS employee. While the Procedures provide that an “administrative inquiry” is investigated in

much the same manner as a “complaint” and may lead to the filing of a “complaint” by DPS

personnel, they do not require that the subject employee be given notice of or an opportunity to

respond to the “administrative inquiry” itself.20 However, the Procedures do require that any

disciplinary action based on the subject matter of the inquiry must be preceded by a written

“complaint” that is served on the employee (consistent with Subchapter B) and to which the

employee has the opportunity to respond.21

The challenged discharge

                 The evidence presented to the Commission includes the following historical

and procedural facts, which were largely undisputed. Although Lang had served with other law-

enforcement agencies previously, his career with DPS began in 2002, when he entered the

DPS academy. Following graduation, beginning in early 2003, Lang was assigned to serve as an

officer with DPS’s Highway Patrol Division and was stationed at locations in East Texas. Between

2003 and 2007, Lang garnered several awards that heralded, at least in part, high productivity in the

number of DWI arrests with which he had been credited.

       19
            See DPS Compl. & Admin. Hearings & Review Proc. (Procedures) § 42.02.
       20
            See id. § 42.04.
       21
            See id. § 42.04(11)(c), (g), (h).

                                                 5
               Lang pursued promotional opportunities and, in early 2008, he progressed sufficiently

far in the merit-selection process for a sergeant position that a background check was performed

on him. This background check, fatefully, raised concerns regarding the accuracy of required

documentation Lang had submitted in connection with the DWI arrests with which he had been

credited previously. When making a DWI arrest, Lang and fellow highway patrol officers were

required to submit a copy of the arrest citation (known as a “Form THP-6”) and note the arrest on

a “weekly report” (“Form HP-2”), essentially a diary or log on which they represented the number

and use of their hours on duty. It was from these reports that DPS derived statistics concerning each

officer’s activities or output, including the number of DWI arrests each executed, for use by

superiors. But in addition to submitting these reports in connection with an arrest, officers were

responsible for preparing a detailed offense report (known as a “case report,” or “Form THP-1”) for

use by local prosecutors, and similarly securing any evidence gathered incident to the arrest and, in

the case of drug arrests, forwarding the potential contraband to a DPS lab for testing. The concerns

raised by Lang’s background check related to discrepancies between the number of DWI arrests

Lang had reported through arrest citations and weekly reports and the apparent absence of

case reports that would have been expected to correspond to the arrests. Relatedly, an investigator

uncovered perceived indications that Lang had credited himself with making two DWI arrests where

officers with other law-enforcement agencies had actually done the work. Ultimately, in July 2008,

DPS authorized an internal investigation “into allegations of misconduct . . . concern[ing] DWI

arrests claimed by Trooper Lang, but actually arrested by other officers.” The investigation was

styled as an “administrative inquiry,” given the number “A.I.08-107,” and assigned to Sergeant

Robert Strickland, who specialized in DPS internal investigations.

                                                 6
               Strickland did not commence his investigation of Lang until November of that year,

citing a large volume of other investigations that had been assigned to him. Once Strickland began

work, he examined arrest citations, weekly reports, and similar primary documentation Lang had

generated regarding his law-enforcement activities and compared the facts Lang had represented

against external verifiers, including case reports (if any existed), jail records, information from

local prosecutors, and Lang’s own dash-cam videos and computer records. Strickland also obtained

a three-page affidavit from Lang dated November 17, 2008, followed by two much lengthier

transcribed interviews (whose accuracy was later sworn to by Lang) dated November 24 and 25.22

Strickland pursued five areas of inquiry:

•      Strickland ascertained that in two instances where Lang had assisted officers of other
       agencies with investigations that ultimately yielded DWI arrests, he had claimed to DPS that
       he had made the arrests, yet it had been the other officers that had physically transported the
       defendants to jail and later prepared the offense reports. When confronted with these facts,
       Lang suggested that the discrepancies stemmed from misunderstandings regarding which
       officer was to prepare the offense reports, and insisted that “I did not claim these arrests to
       pad my stats.”

•      Strickland ascertained that in sixteen instances where Lang had turned in arrest citations
       and/or weekly reports reflecting a DWI arrest he had made, there was no corresponding case
       report or other external documentation that could confirm the veracity of that claim. To the

       22
             The Procedures required that any DPS employee involved in an administrative inquiry
investigation “fully cooperate and answer truthfully any and all questions asked by the investigator
. . . in statement form and under oath.” Id. § 42.04(11). In the event such questioning “involves
allegations that could be criminal in nature,” the Procedures further required that the employee
“should be advised that since they are required to fully cooperate and answer all questions posed by
the investigator, information obtained from the employee is information which the courts have
held is not admissible[] against that individual in a criminal prosecution arising out of the same
set of facts . . . in accordance with the Supreme Court decision in the case of Garrity v. State
of New Jersey.” Id. § 42.04(7)(b); see Garrity v. New Jersey, 385 U.S. 493, 496-500 (1967). The
record includes a copy of a written “Garrity warning” signed by Lang a few minutes before
the November 24 interview began. Additionally, at the outset of both the November 24 and 25
interviews, Lang acknowledged that he had been administered the warning and understood it.

                                                 7
       contrary, Strickland concluded, dash-cam videos and other evidence revealed that some of
       the supposed DWI arrests had actually involved different underlying events (e.g., arrests for
       drug possession). When confronted with this evidence, Lang ultimately admitted that in four
       of these instances, he had “lied” or “fabricated” a DWI arrest that had never occurred.

•      Strickland determined that in early 2006, Lang’s immediate supervisor had noticed that the
       number of completed case reports Lang had turned in was lagging behind his DWI arrest
       statistics and ordered him to catch up. Lang’s response, Strickland ascertained, was merely
       to copy and revise eleven case reports he had previously submitted in 2003 or 2004 and had
       stored on his computer, changing only the indicated dates to 2005 or 2006 instead and
       passing off these otherwise exact duplicates of the old reports to his supervisor as the reports
       corresponding to his DWI arrest statistics.23 Strickland was able to confirm Lang’s conduct
       with side-by-side comparisons of the corresponding duplicate and original reports, as well
       as records from Lang’s computer. When confronted with this evidence, Lang admitted that
       he had “lied” and “fabricated” these eleven reports to the extent they purported to reflect
       events in 2005 or 2006.

•      Strickland determined that on at least six occasions, Lang had failed to complete case reports
       relating to drug-crime arrests and/or to preserve such evidence and forward it to the DPS
       labs for testing, resulting ultimately in dismissal of charges. Lang did not dispute these
       occurrences, and even admitted that he had occasionally discovered misplaced contraband
       in his vehicle and simply thrown it in the trash. However, Lang denied that he had used or
       disposed of the drugs for his own benefit, attributing the events to his mistakes, sloppiness,
       or bad judgment.

•      Strickland identified wide variances between the times Lang had indicated on warning tickets
       he had issued and the times indicated on the corresponding entries in his weekly reports.
       Strickland perceived this to be evidence that Lang had possibly been “shifting” the times of
       these warnings in order to conceal periods of inactivity while on duty. While admitting that
       he had merely “guestimated” the timing of his warnings when completing his weekly reports,
       Lang denied any attempt to deceive his superiors.

               Based on the results of Strickland’s investigation, a formal written complaint (per

the Procedures, on a C-1 form), signed by Lieutenant Tim Smith (the same officer who had originally

       23
            Lang submitted copies of these duped-and-revised case reports only to his supervisor and
did not forward copies to local prosecutors. The supervisor did not initially detect Lang’s subterfuge,
evidently ending his inquiry upon being satisfied that Lang’s case report numbers now matched his
arrest statistics without also examining the reports’ contents.

                                                  8
requested the investigation), was filed on December 5, 2008. The complaint was assigned the

number “C08-154,” and alleged the following:

       Allegation 1: On various dates and at various times between January 1, 2005 and
       December 31, 2006, it is alleged that Trooper Edwin Keith Lang fabricated
       information entered on case reports (Form THP-1).

       Allegation 2: On various dates and at various times between January 1, 2005 and
       December 31, 2006, it is alleged that Trooper Edwin Keith Lang fabricated and/or
       falsified information entered on arrest citations (Form THP-6) claiming DWI charges
       when no DWI arrests occurred and corresponding information pertaining to those
       citations he reported on his weekly reports (Form HP-2).

       Allegation 3: On various dates and at various times between January 1, 2005 and
       December 31, 2006, it is alleged that Trooper Edwin Keith Lang falsified information
       entered on written warnings (Form HP-3) and corresponding information pertaining
       to those warnings he reported on his weekly reports (Form HP-2).

       Allegation 4: On various dates and at various times between January 1, 2005 and
       December 31, 2006, it is alleged that Trooper Edwin Keith Lang failed to submit
       contraband (drug evidence) that came into his possession to a crime laboratory for
       analysis and/or destruction.

       Allegation 5: On various dates and at various times between January 1, 2005 and
       December 31, 2006, it is alleged that Trooper Edwin Keith Lang, failed to prepare
       and submit case reports and additional reporting documents in accordance with
       Departmental policy for custodial arrests.

The complaint further advised Lang that “[i]f the above allegations prove to be true,” the conduct

would violate Commission rules that included the following:

•      “General Manual, Chapter 5, Section 05.56.00, Departmental Records[,] which states[,]
       ‘Members of the Department shall submit all required reports on time and in accordance with
       established departmental procedures. Reports submitted shall be truthful and complete, and
       no member shall knowingly enter or cause to be entered any inaccurate, false, or improper
       information. Employees reporting false information shall be subject to severe disciplinary
       action.’”

                                                9
•      “General Manual, Chapter 5, Section 05.10.00, Compliance with Law, which states[,]
       ‘Members of the Department of Public Safety are expected to be an example to the public
       in abiding by all laws of the United States, this state, and local jurisdictions.’ To wit: Penal
       Code, Sec. 37.10(a)(1), Tampering with Governmental Record.”

•      “General Manual, Chapter 20, Section 20.10.00, Evidence Submitted To A Crime
       Laboratory, which states[,] ‘It is the policy of the Department that all controlled substances
       and dangerous drugs that come into a DPS officer’s possession, for any reason, be submitted
       to a crime laboratory for analysis and/or destruction. The one exception to this is that some
       excess quantities of drugs, and certain hazardous chemicals seized in clandestine drug
       laboratories, may be summarily destroyed.[’]”

                 Lang was served with the complaint on the same day it was filed. As part of the

prescribed investigation of the complaint, the Procedures required Strickland to obtain an interview

and sworn statement from Lang,24 but Lang executed affidavits adopting his prior statement and

interviews “regarding AI-08-107 . . . [to] stand [on] its own . . . regarding C08-154.” The Procedures

further entitled Lang to submit a written response to the complaint within five business days

after filing.25 Although Lang, through counsel, complained of the “narrow” response deadline and

the breadth of the allegations against him, he timely filed a nineteen-page written response to

the allegations, referencing and incorporating portions of his November 17, 2008 affidavit and his

two transcribed interviews. He also presented evidence of past favorable performance evaluations

and several letters of commendation or support from various local judges, lawyers, and public

officials. However, while attempting to portray them as favorably as he could, Lang did not retract

his prior admissions of professional misconduct.26

       24
            Procedures § 42.04(7)(a)(1), (2).
       25
            Id. §§ 42.02(4)(a), .04(7)(a)(3).
       26
           Regarding Allegation 1 (fabricated case reports), for example, Lang “acknowledge[d]
his error in judgment . . . and request[ed] the reviewing officers to take into account all the

                                                 10
               In February 2009, Strickland submitted to his superiors a sixty-six-page report

detailing the evidence relevant to each allegation and recommending that all allegations except

Allegation 3 (falsified information relating to warnings) be sustained.27 He attached exhibits that

included Lang’s prior affidavit and statements; the aforementioned evidence Strickland had

compiled to demonstrate Lang’s misconduct; affidavits or sworn statements from twenty-two other

witnesses; and Lang’s performance evaluations, appreciation letters, and promotional history. The

report was reviewed up through the chain of command, which concurred with Strickland’s

recommendations except for concluding that Lang had actually admitted to Allegation 3 also.

Ultimately, in March 2009, the DPS Director (then Col. Stanley Clark) suspended Lang with pay

until further notice “based upon the allegations enumerated in the formal complaint #C08-154.”

Following an intervening leadership change at DPS, the newly appointed Director, Col. Steven C.

McCraw, served Lang written notice on September 4, 2009, that he had preliminarily found just

cause for termination. In support, McCraw cited five “counts” that tracked the substance of the

circumstances surrounding this incident, including the fact that there was no harm, legally or
otherwise[,] to any party [who was] the subject of the reports.” As for Allegation 2 (fabricated or
falsified reports of DWI arrests), while attempting explanations for some of the discrepancies
Strickland had identified, Lang acknowledged that he had reported four DWI arrests that had never
actually occurred. The closest Lang came to retracting his previous admissions was in a subsequent
amended response, in which he took issue with the prior characterization that he “fabricated” eleven
case reports. He emphasized that the events he had recounted in these case reports had actually
occurred—albeit in 2003 and 2004, not in 2005 or 2006, as he had represented—and that, at least
to that extent, the reports at issue were not entirely fictitious.
       27
          Regarding Allegation 3, Strickland concluded that “[e]ven though Trooper Lang takes
responsibility” for “mak[ing] up and [estimating] times on HP-3 written warnings,” Strickland could
not “rule out that an inadvertent time could have been placed on any one of these warnings by
someone other than Trooper Lang.”

                                                11
allegations set forth in the complaint28 and identified the legal standards that were violated by each

count.29 McCraw added that Commission rules provided that any “willful or inexcusable” violation

       28
            McCraw explained:

       The allegations that form the basis for the recommendations are as follows:

                                             COUNT I

       On various dates between January 1, 2005 and December 31, 2006, you fabricated
       information entered on case reports (Form THP-1).

                                            COUNT II

       On various dates between January 1, 2005 and December 31, 2006, you falsified
       information entered on arrest citations (Form THP-6) claiming DWI charges when
       no DWI arrests occurred. You reported corresponding false information pertaining
       to those citations on your weekly reports (Form HP-2).

                                            COUNT III

       On various dates between January 1, 2005 and December 31, 2006, you falsified
       information entered on written warnings (Form HP-3). You reported corresponding
       false information pertaining to those warnings on your weekly reports (Form HP-2).

                                            COUNT IV

       On various dates between January 1, 2005 and December 31, 2006, you failed to
       prepare and submit case reports and additional reporting documents in accordance
       with Departmental policy for custodial arrests.

                                             COUNT V

       On various dates between January 1, 2005 and December 31, 2006, you failed to
       submit contraband (drug evidence) that came into your possession to a crime
       laboratory for analysis and/or destruction.
       29
          McCraw determined that Counts I through IV violated General Manual, Chapter 5,
Sections 05.56.00 (“Departmental Reports”) and 05.10.00 (“Compliance With Law”), and that
Count V violated General Manual, Chapter 20, Section 20.10.00 (“Evidence Submitted to a Crime
Laboratory”).

                                                 12
of law; violation of “any rule, order, requirement, or failure to follow instructions contained in

Department manuals”; or “[a]ny act on or off duty which reflects discredit” to DPS “may be deemed

sufficient cause for discharge.”30

               McCraw further advised Lang that final action would be withheld pending an

opportunity for Lang to informally present any information that would demonstrate “compelling

reasons” for the Director to reconsider his preliminary determination. Lang availed himself

of that opportunity, and he and his counsel met face-to-face with McCraw later that month. On

November 30, 2009, McCraw wrote Lang advising that, having “carefully considered all of the

points raised by you and your attorney in our meeting of September 21[,] I have determined that

you have not rebutted the charges set out in the statement of charges of September 4 [and that]

[n]o cause has been presented to alter my preliminary decision.” Accordingly, McCraw discharged

Lang from DPS.

Lang’s challenge

               Lang timely appealed his discharge to the Commission, and an evidentiary

hearing was held in July 2010. Without objection, DPS put into evidence the agency’s record

from the investigation, including Strickland’s report, Lang’s response, and the evidence and

exhibits accompanying each. DPS presented the live testimony of Strickland, who recounted

his investigations and Lang’s admissions, while Lang testified in his own behalf. Although Lang

initially made admissions similar to those made previously, he subsequently purported to recant that

       30
          37 Tex. Admin. Code § 1.114 (2014) (Tex. Dep’t of Pub. Safety, Major Infraction
Applicable to Any Employee).

                                                13
testimony after various Commission members began inquiring as to whether or why Lang could

or should be prosecuted under criminal law.31 Instead, Lang began invoking the Fifth Amendment.

                 However, repudiating his prior admissions was not the primary focus of Lang’s

defense—in fact, during closing argument, his counsel acknowledged that “a bar complaint would

be flying” if she “advised him to testify further today based on the way this hearing has gone.” Nor

did Lang seriously dispute the concerns of DPS and various Commission members that his past

admitted falsehoods rendered him, as one member put it, “useless” as a witness in future criminal

prosecutions, “do[ing] more harm on a case . . . than . . . no cop at all.” In fact, his counsel granted

that Lang “probably” could not be “put . . . back out on the road as a trooper given these concerns.”

But Lang insisted nonetheless that he was entitled to monetary relief and reinstatement to “another

position within DPS that he can work,” as his counsel put it, because DPS had violated various

procedural requirements in investigating and ultimately discharging him. He also emphasized the

commendations and letters of support he had received and had submitted with his response to the

formal complaint, suggesting that any misconduct on his part reflected aberrational bad judgment

rather than a lasting character flaw. Lang additionally claimed that during his face-to-face meeting

with McCraw and his counsel in September 2009, the Director had assured him that he had done

“nothing wrong” and “needed to be back on the road.” The parties further stipulated that counsel

who had been present with Lang during that meeting would, if called, testify to the same effect.

Although McCraw’s subsequent notice of termination was in evidence, the Director was not called

to give live testimony concerning his account of the meeting.

        31
             Cf. Garrity, 385 U.S. at 496-500.

                                                  14
                  Upon the conclusion of evidence, a three-member majority of the Commission

voted to affirm Lang’s discharge, with two members abstaining. The Commission’s order stated

that “[a]fter reviewing all of the evidence presented at the hearing, [it] finds that there is just

cause to discharge Edwin K. Lang and affirms the Director’s decision.” It did not elaborate further

on its grounds.

                  Lang then timely brought suit for judicial review of the Commission’s order.32 At the

hearing before the district court, the administrative record from DPS was introduced into evidence,

along with the reporter’s record from the Commission hearing. The district court rendered judgment

affirming the Commission’s order and dismissed Lang’s claims for relief with prejudice. Lang then

timely perfected this appeal of the district court’s judgment.

                                              ANALYSIS

                  Under the governing APA “substantial evidence” standard of review, we are to

reverse and remand an agency’s order “if substantial rights of the appellant have been prejudiced

because the administrative findings, inferences, conclusions, or decisions” are:

       32
         Lang initially filed suit in Cass County, but venue was subsequently transferred by
agreement to Travis County district court. See Tex. Gov’t Code § 2001.176(b)(1).

        Lang’s claims for relief are based solely on the cause of action for judicial review provided
under Chapter 411 and the APA and would lie directly against DPS. See Texas Dep’t of Protective
& Regulatory Servs. v. Mega Child Care, Inc., 145 S.W.3d 170, 197-98 (Tex. 2004) (noting that
statutes authorizing judicial review of agency orders waive sovereign immunity to that extent). As
our caption indicates, Lang named not only DPS but also McCraw, in his capacity as Director,
as defendants. However, appellees do not suggest that any distinction between the agency and its
human agent is material to the district court’s jurisdiction, and we conclude it is unnecessary for us
to address whether it is. See Texas Dep’t of State Health Servs. v. Balquinta, 429 S.W.3d 726, 750
(Tex. App.—Austin 2014, pet. filed) (observing that while this distinction might be relevant where
jurisdiction rests solely upon the ultra-vires exception to sovereign immunity, it has less significance
where a statute waives immunity so as to permit claims directly against the State or its agencies).

                                                   15
       (A)      in violation of a constitutional or statutory provision;

       (B)      in excess of the agency’s statutory authority;

       (C)      made through unlawful procedure;

       (D)      affected by other error of law;

       (E)      not reasonably supported by substantial evidence considering the reliable and
                probative evidence in the record as a whole; or

       (F)      arbitrary or capricious or characterized by abuse of discretion or clearly
                unwarranted exercise of discretion.33

Essentially, this is a rational-basis test to determine, as a matter of law, whether an agency’s

order finds reasonable support in the record.34 “The test is not whether the agency made the correct

conclusion in our view, but whether some reasonable basis exists in the record for the agency’s

action.”35 We apply this analysis without deference to the district court’s judgment.36 We presume

that the agency’s findings, inferences, conclusions, and decisions are supported by substantial

evidence, and the complaining party bears the burden of demonstrating otherwise.37 We may affirm

the agency’s order on any legal theory applicable to the case.38 And in regard to the underlying

       33
         Tex. Gov’t Code § 2001.174(2); see Slay v. Texas Comm’n on Envtl. Quality, 351 S.W.3d
532, 548-49 (Tex. App.—Austin 2011, pet. denied).
       34
          See Texas Health Facilities Comm’n v. Charter Med.-Dallas, Inc., 665 S.W.2d 446, 452-
53 (Tex. 1984).
       35
            Slay, 351 S.W.3d at 549.
       36
            See Texas Dep’t of Pub. Safety v. Alford, 209 S.W.3d 101, 103 (Tex. 2006) (per curiam).
       37
         Charter Med.-Dallas, 665 S.W.2d at 453; Granek v. Texas State Bd. of Med. Examr’s,
172 S.W.3d 761, 778 (Tex. App.—Austin 2005, no pet.).
       38
          See Vista Med. Ctr. Hosp. v. Texas Mut. Ins. Co., 416 S.W.3d 11, 25 (Tex. App.—Austin
2013, no pet.).

                                                  16
factual bases for the agency’s order, “‘substantial evidence’ does not mean a large or considerable

amount of evidence”—in fact, the evidence may even preponderate against the agency’s

finding—but requires only “such relevant evidence as a reasonable mind might accept as adequate

to support a [finding] of fact.”39 Likewise, we “may not substitute [our] judgment for the judgment

of the state agency on the weight of the evidence on questions committed to agency discretion.”40

                Lang does not question that the Commission’s order is reasonably supported by

“substantial evidence” in the sense of having sufficient underlying factual bases—indeed, the

Commission heard evidence that Lang admitted to conduct that unquestionably would constitute

just cause for his discharge. Rather, Lang brings four issues in which he complains of asserted

procedural irregularities in the DPS processes leading to his discharge (issues one and two); that the

agency, through Director McCraw, acted arbitrarily and capriciously in discharging him (issue four);

and that the Commission itself acted arbitrarily and capriciously by “ignoring” evidence favorable

to him (issue three). We can quickly dispense with the latter two issues.

                The premise of Lang’s third issue, claiming arbitrary and capricious conduct by

the Commission, is that the reporter’s record from the hearing before that body demonstrates

that its members voted to affirm his discharge without considering evidence favorable to him. To

demonstrate this, Lang points to on-the-record exchanges in which some Commission members

complained that their hearing “notebooks” or bench books prepared by agency staff had not included

the exhibits to Strickland’s report or Lang’s response, including the various commendations

       39
            Slay, 351 S.W.3d at 549.
       40
            Tex. Gov’t Code § 2001.174(1).

                                                 17
and letters of support on which Lang relied.41 Lang further emphasizes that one of the abstaining

Commission members cited the notebooks issue in claiming that he was not yet prepared to vote,

and urges us to infer that the second abstaining member, who did not elaborate as to his rationale,

had done so for the same reason. Leaving aside whether these exchanges would be material to our

review of the Commission’s order,42 they do nothing to controvert that the entirety of the DPS

administrative record was in evidence before the Commission and that the body collectively reached

its decision “[a]fter reviewing all of the evidence presented at the hearing,” as its order states. In

fact, the reporter’s record reflects that Commission members actually consulted the administrative

record during the hearing, including the evidence on which Lang relied. And even if Lang had raised

any doubts in this regard, we would conclude that Lang has failed to demonstrate that any “ignoring”

of his evidence could have impacted his substantial rights. The supposedly “ignored” evidence was

essentially character testimony whose evidentiary weight was further compromised, to say the least,

by the overwhelming evidence of Lang’s misconduct, much of which he had admitted. We overrule

Lang’s third issue.

               Similarly without merit is Lang’s fourth issue, which is premised on the claim that

“uncontroverted” evidence establishes that McCraw “cleared” him of misconduct during their

September 2009 meeting. Leaving aside whether any such statements by McCraw would have had

       41
         Staff explained that the exhibits were quite voluminous, and in fact they comprise roughly
1000 pages of the administrative record.
       42
           See, e.g., Lone Star R.V. Sales, Inc. v. Motor Vehicle Bd. of the Tex. Dep’t of Transp.,
49 S.W.3d 492, 502 (Tex. App.—Austin 2001, no pet.) (“We have previously held that it is
immaterial what [an agency member] may have said in arriving at her decision and that we look
instead to whether the order is reasonably sustained by appropriate findings and conclusions that
have support in the evidence.”).

                                                 18
any legal significance, Lang’s testimony is controverted by other evidence, most notably McCraw’s

subsequent letter discharging Lang, in which the Director explained that Lang had “not rebutted the

charges” against him. Consequently, Lang’s claims of being “cleared” by McCraw would, at most,

boil down to a credibility dispute that the Commission was well within its discretion to resolve

against him.43 We overrule Lang’s fourth issue.

               In his remaining two issues, Lang argues that DPS deprived him of “due process”

during the internal investigation leading to his discharge. As all parties acknowledge, Chapter 411’s

just-cause limitation on discharge of DPS personnel gives rise to an entitlement to continued

employment that is considered to be a constitutionally protected property right that cannot be

deprived absent due process regarding the existence of just cause for termination.44 Although the

precise “process due” such an employee in a given case is somewhat flexible and fact-specific, the

       43
             See Sanchez v. Texas State Bd. of Med. Exam’rs, 229 S.W.3d 498, 511
(Tex. App.—Austin 2007, no pet.) (“The agency determines the meaning, weight, and credibility to
assign conflicting evidence, and we may not set aside an agency decision because testimony was
conflicting or disputed or because it did not compel the agency’s decision.”) (citations omitted).

       We also observe that Lang’s testimony regarding McCraw’s supposed “clearing” of him
appears to be addressed solely to Allegation 3 (Count III), concerning time discrepancies in warnings
Lang had issued:

       [McCraw] asked me—liked me to tell him what happened and how we came to this
       situation. I started from the very beginning, got halfway through. He picked up the
       first affidavit that I had read—that I had written for Sergeant Strickland and he asked
       me a question about the times and warnings. I explained to him, and at that time is
       when he cut me off and he said—he was kind of agitated. And he looked at me and
       said, ‘Sir, you didn’t do nothing wrong. You followed protocol and policy.’”

Any of the five allegations or counts would have sufficed as good cause for discharge.
       44
          See County of Dallas v. Wiland, 216 S.W.3d 344, 354 (Tex. 2007); Bexar Cnty. Sheriff’s
Civil Serv. Comm’n v. Davis, 802 S.W.2d 659, 661 & n.2 (Tex. 1990).

                                                 19
Due Process Clause and its Texas counterpart require that “prior to any termination, the employer

must furnish the employee with ‘oral or written notice of the charges against him, an explanation of

the employer’s evidence, and an opportunity to present his side of the story.’”45 “[T]hese procedures

. . . ‘need not be elaborate,’” especially if “a full post-termination hearing” is provided.46 But Lang

emphasizes that his complaints are not that DPS deprived him of this “constitutional minimum of

due process,” but that they failed to provide additional “due process” prescribed by Chapter 411,

Subchapter B of Chapter 614, and the Procedures. He further invokes—quite understandably, given

the state of the administrative record—the concept that his “due process” rights do not depend on

the ultimate merits of the just-cause determination.47

                 In his first issue, Lang contends that the formal complaint with which he was served

in December 2008 failed to provide him sufficient notice of the allegations against him. Lang argues

chiefly that the complaint failed to satisfy the requirements of Subchapter B of Government Code

Chapter 614, the statute requiring that any “complaint” against a covered law-enforcement officer

be reduced to writing and signed, furnished to the officer “within a reasonable time after the

complaint is filed,” and that “[d]isciplinary action may not be taken against the officer . . . unless a

copy of the signed complaint is given to the officer.”48 Although the text of Subchapter B itself does

       45
         Davis, 802 S.W.2d at 662 (quoting Cleveland Bd. of Educ. v. Loudermill, 470 U.S. 532,
546 (1985)).
        46
             Id. at 662-63 (quoting Loudermill, 470 U.S. at 545-46).
       47
          See Wiland, 216 S.W.3d at 356-57 (“‘[T]he right to procedural due process is “absolute”
in the sense that it does not depend upon the merits of a claimant’s substantive assertions . . . .’”
(quoting Carey v. Piphus, 435 U.S. 247, 266-67 (1978))).
        48
             Tex. Gov’t Code § 614.023(a), (b).

                                                  20
not elaborate regarding any required contents or specificity of such a “complaint,” appellate courts,

including this Court, have inferred that these and other aspects of the “complaint” requirement

must be construed in light of two overarching statutory purposes: (1) reducing the risk that adverse

employment actions will be based on unsubstantiated complaints; and (2) ensuring that the accused

officer receives sufficient information to enable him to defend against the allegations.49 Accordingly,

this Court has held that allegations wholly omitted from any written complaint cannot serve as a

basis for discipline without violating Subchapter B.50 Nor, one of our sister courts has reasoned, was

Subchapter B satisfied by a complaint “express[ing] the conclusions of other peace officers based

on general allegations of unidentified people”—e.g., a “feel[ing]” that the accused officer “is

threatening to undermine [the] authority [of the] chief and erode the good order and discipline of the

department,” “has been speaking ill of the department,” and has not been acting as “a professional

police officer”—because there were “no dates, no names, and no way to investigate” the allegations,

let alone any way for the accused officer to defend against them.51

                 Lang insists that the formal complaint against him here falls into the same category.

We disagree. As we have previously detailed, Lt. Smith filed a written complaint, on the requisite

C-1 form, alleging specific acts of wrongdoing by Lang—that he “fabricated information entered

on case reports,” “fabricated and/or falsified information entered on arrest citations . . . ,” “falsified

        49
          See, e.g., Treadway v. Holder, 309 S.W.3d 780, 784-85 (Tex. App.—Austin 2010,
pet. denied) (quoting Turner v. Perry, 278 S.W.3d 806, 823 (Tex. App.—Houston [14th Dist.] 2009,
pet. denied)).
        50
          See id. at 783-85; see also Guthery v. Taylor, 112 S.W.3d 715, 721-24
(Tex. App.—Houston [14th Dist.] 2003, no pet.) (no complaint furnished to accused officer).
        51
             Turner, 278 S.W.3d at 823-24.

                                                   21
information entered on written warnings . . . ,” “failed to submit contraband (drug evidence) that

came into his possession to a crime laboratory for analysis and/or destruction,” and “failed to prepare

and submit case reports and additional reporting documents in accordance with Departmental policy

for custodial arrests”—and citing specific Department rules that Smith maintained were implicated

by his allegations. These allegations, in turn, ultimately served as the basis for McCraw’s discharge

decision52—and any one of them would have sufficed as just cause.

               In insisting that these allegations were insufficient nonetheless, Lang complains that

Smith did not pinpoint specific dates, times, or affected individuals within the “four corners” of the

C-1 form, but merely stated that each of the five categories of alleged wrongdoing had occurred

“[o]n various dates and at various times between January 1, 2005 and December 31, 2006.” Given

this generality and temporal breadth, Lang insists, the complaint failed to provide him notice

sufficient to enable him to defend against the allegations. At least in the context of the record here,

we cannot agree. The record, again, demonstrates conclusively that even before Lang was served

with the formal complaint, he had already been confronted with the allegations and evidence against

him during the preceding administrative inquiry, had given two lengthy interviews concerning the

subject matter of the eventual complaint, and had even admitted to many of the key allegations.

Against that backdrop, the allegations as framed by Smith were sufficient notice to Lang as to the

       52
            As noted previously, McCraw’s pre-termination notice in September 2009 incorporated
the substance of the complaint allegations, and his ultimate notice of termination cross-referenced
his earlier notice. In this regard, Lang suggests that McCraw’s notices failed to satisfy Chapter 411’s
requirement that Lang be furnished a “written statement giving the reasons for the action taken
[that] must point out each commission rule alleged to have been violated by the officer and must
describe the alleged acts of the officer that the department contends are in violation of the
commission rules.” Tex. Gov’t Code § 411.007(e-1). However, Lang does not present argument
or authorities to support that assertion apart from his contentions based on Subchapter B, and we
would reject it for the same reasons.

                                                  22
wrongdoing he was accused of and provided sufficient information to enable him to mount any

defense he might have attempted.53 Accordingly, we overrule Lang’s first issue.

                Lang’s sole remaining issue, his second issue, also invokes Subchapter B. Even if

the formal complaint served on him in December 2008 satisfies Subchapter B’s requirements,

Lang maintains, DPS violated the statute in conducting the administrative inquiry that preceded it.

Lang’s argument is premised on the view that the internal DPS communications prompting the

July 2008 initiation of the administrative inquiry were themselves a “complaint” within the meaning

of Subchapter B. Consequently, Lang reasons, DPS violated Subchapter B by failing to provide

him a written and signed copy of this “complaint” within a “reasonable time” after it was

“filed.”54 Similarly, Lang urges that DPS failed to comply with various Procedures that implement

Subchapter B, including a requirement that he be served with a copy of the complaint within ten days

after it is filed “where possible and feasible,”55 and that the investigation be concluded within

28 days absent an extension.56

       53
           See Harris Cnty. Sheriff’s Civil Serv. Comm’n v. Guthrie, 423 S.W.3d 523, 530-32
(Tex. App.—Houston [14th Dist.] 2014, pet. filed) (distinguishing Turner and Guthery and
reasoning that because officer’s “own sworn statement corroborate[d] many of the allegations
identified as the basis for his termination,” it could not be said that he “received insufficient
information to allow him to investigate or defend against the complaints”); see also Fudge v.
Haggar, 621 S.W.2d 196, 197-98 (Tex. Civ. App.—Texarkana 1981, writ ref’d n.r.e.) (complaint
was sufficient under Subchapter B’s precursor despite failing to list all allegations of misconduct that
served as basis for termination where officer was contemporaneously provided with affidavits that
referred to other allegations).
       54
            Tex. Gov’t Code § 614.023(a).
       55
            Procedures § 42.02(4).
       56
            Id. § 42.04(10).

                                                  23
                 Lang fails to demonstrate any reversible error. This Court has previously recognized

that an initial failure to comply with Subchapter B’s requirements does not categorically

mandate a remedy of reinstatement but may be cured, in effect, by furnishing a Subchapter B-

compliant “complaint” to the subject officer in advance of the final discharge decision.57 That

occurred here—DPS served Lang with the formal complaint in December 2008, well in advance of

his discharge by McCraw, and still longer before the administrative process concerning that decision

was finally concluded by the Commission’s order. Nor can we conclude that the Commission erred

in implicitly concluding that DPS had not violated Subchapter B or related Procedures in the

first place because there was no “complaint,” as those requirements contemplate, until the formal

complaint was filed in December 2008. As previously noted, the rules governing DPS internal

investigations have construed and implemented Subchapter B so as to distinguish “complaints,”

which the rules make subject to that statute’s requirements, from “administrative inquiries,”

which are not.58 Only if DPS escalates an “administrative inquiry” to a formal “complaint” do

the rules impose the Subchapter B notice requirements.59 The evidence is sufficient to support the

Commission’s implied finding or conclusion that DPS pursued only an administrative inquiry until

the December 2008 formal complaint was initiated—indeed, Lang himself acknowledged that the

investigation was initially an “administrative inquiry,” not a “complaint,” in both his transcribed

interviews and in his subsequent adoption of his November 2008 affidavit and interviews “regarding

AI-08-107 . . . [to] stand [on their] own . . . regarding C08-154.” Nor can we conclude that the

       57
            See Bracey v. City of Killeen, 417 S.W.3d 94, 112-13 (Tex. App.—Austin 2013, no pet.).
       58
            Procedures §§ 42.02, .04(11).
       59
            See id. § 42.04(11)(g), (h).

                                                  24
Commission’s application of Subchapter B and related Procedures to these facts is inconsistent with

the texts of those provisions or otherwise unreasonable.60 We overrule Lang’s second issue.

                                         CONCLUSION

               Having overruled each of Lang’s issues, we affirm the district court’s judgment

affirming the Commission’s order.

                                              __________________________________________

                                              Bob Pemberton, Justice

Before Justices Puryear, Pemberton, and Rose

Affirmed

Filed: July 18, 2014

       60
          See, e.g., TGS-NOPEC Geophysical Co. v. Combs, 340 S.W.3d 432, 438-39 (Tex. 2011)
(summarizing principles governing review of administrative construction of statutes and rules agency
is charged with enforcing).

                                                25