Court Opinion

ID: 4182178
Source: CourtListenerOpinion
Date Created: 2017-06-29 16:03:42.997578+00
Date Added: 2024-06-11T14:39:05.553305
License: Public Domain

NOTICE: NOT FOR OFFICIAL PUBLICATION.
 UNDER ARIZONA RULE OF THE SUPREME COURT 111(c), THIS DECISION IS NOT PRECEDENTIAL
                 AND MAY BE CITED ONLY AS AUTHORIZED BY RULE.

                                    IN THE
             ARIZONA COURT OF APPEALS
                                DIVISION ONE

                ALEJANDRO PRECIADO, Plaintiff/Appellee,

                                        v.

   YOUNG AMERICA INSURANCE COMPANY, Defendant/Appellant.

                             No. 1 CA-CV 16-0082
                              FILED 6-29-2017

           Appeal from the Superior Court in Maricopa County
                          No. CV2012-097512
                 The Honorable David K. Udall, Judge

      AFFIRMED IN PART; REVERSED IN PART; REMANDED

                                   COUNSEL

Schneider & Onofry, P.C., Phoenix
By Charles D. Onofry, Luane Rosen
Counsel for Defendant/Appellant

Arnett & Arnett, P.C., Chandler
By Wayne C. Arnett, Mark W. Arnett
Co-Counsel for Plaintiff/Appellee

Randolph G. Bachrach, Attorney at Law, Chandler
By Randolph G. Bachrach
Co-Counsel for Plaintiff/Appellee
                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

                      MEMORANDUM DECISION

Judge Lawrence F. Winthrop delivered the decision of the Court, in which
Presiding Judge Samuel A. Thumma and Judge James P. Beene joined.

W I N T H R O P, Judge:

¶1             Young America Insurance Company (“Young America”)
appeals the judgment entered after a jury found Young America liable for
compensatory and punitive damages stemming from its conduct
surrounding the handling of Alejandro Preciado’s insurance claim. Young
America argues the trial court erred in two of its instructional rulings and
in a ruling on a motion in limine; erred in not granting its motions for
judgment as a matter of law on Preciado’s breach of contract and punitive
damages claims; and erred in denying its motion for a new trial. Young
America also challenges the jury’s breach of contract and punitive damages
awards and the trial court’s award of attorneys’ fees and costs. For the
following reasons, we affirm the challenged instructional rulings and the
ruling on the motion in limine. We reverse the order allowing the issue of
punitive damages to go to the jury. We vacate the jury’s breach of contract
award and remand for the entry of a modified award. Finally, we affirm
the award of attorneys’ fees, but vacate the award of costs and remand for
the entry of a modified award.

                FACTS AND PROCEDURAL HISTORY

¶2            In 2010, Preciado bought a 2000 Ford F-350 from a friend and
purchased general liability insurance through Young America. In August
2011, Preciado was having financial problems and borrowed $4,000 from a
title loan company, which placed a lien on his truck. The loan agreement
required that Preciado’s truck have comprehensive and collision insurance,
and Preciado consequently obtained that additional coverage through
Young America. Young America’s insurance policy stated that, in the event
of theft, Young America would be liable for the “actual cash value” of the
vehicle.

¶3              Approximately a month after increasing insurance coverage
on his truck, Preciado drove his truck to his sister’s house for a family
gathering. His niece gave him a ride home that night, and he left his truck
at his sister’s house. The next day, Preciado did not go pick up his truck

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                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

because he was using a different vehicle. Two days later, Preciado
discovered his truck had been stolen from his sister’s house. He
immediately reported the incident to the police and Young America.

¶4          Young America took a recorded telephonic statement from
Preciado and sent him a “theft packet,” which included various forms for
him to complete and return. After researching the value of the truck,
Preciado completed a sworn statement of loss, claiming $13,800 for the
truck.

¶5            Young America referred the claim to its special investigations
unit “for investigation of a questionable theft,” and requested that Preciado
appear for an examination under oath. An attorney for Young America
administered the examination under oath and later requested additional
documents from Preciado, such as phone records, contact information for
certain individuals, and copies of checks. In an email to Young America’s
special investigations unit manager, the attorney stated that although
Preciado was “cooperative and responsive,” he was “not entirely
forthcoming with his financial information.” Young America’s attorney
also noted that, due to Preciado’s “abysmal” finances, “there is significant
financial motive in this claim,” but “[t]he lack of recovery [of the vehicle]
makes any declination [of the claim] difficult because we are not able to
eliminate theft as a possible explanation for the vehicle’s disappearance.”

¶6           Preciado gathered the information the attorney requested and
sent it to Young America in January 2012. In February 2012, the police
notified Young America that the truck had been located in a remote area of
Nogales, Mexico, and that it would be difficult, if not impossible, to recover.
At approximately that same time, Young America’s special investigations
unit approved payment of Preciado’s claim.

¶7            The following month, a Young America adjuster offered
Preciado $11,597.17 to settle the claim.1 Preciado told the adjuster that he
had looked up the value of the truck, and that offer was “very low.” He
stated that he “would consider the [insurer’s] offer once [Young America]
provided [him] with [information on] how they came up on that number.”

1      Young America apparently calculated its offer by using a National
Automobile Dealers’ Association (NADA) valuation. The offer included
Young America’s determination of the actual cash value of the vehicle,
$10,712.50, plus approximately $885 to cover tax and the cost of the truck’s
registration tag.

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                    PRECIADO v. YOUNG AMERICA
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For the next several months, Preciado attempted to contact Young America
to obtain the documentation and support for its offer. Preciado never
received any documentation from Young America showing how Young
America calculated its offer.

¶8            In May 2012, the Texas Department of Insurance approved
the acquisition of Young America by Alfredo Joseph Loya, a Texas resident,
and the following month the Preciado claim file was transferred from
Young America’s office in South Carolina to a Fred Loya Insurance (“Fred
Loya”) claims office in Austin, Texas.2

¶9            On July 10, 2012, Fred Loya closed the claim file for “lack of
cooperation” by Preciado. Three weeks later, Preciado contacted Young
America and was told by an adjuster that his claim number “was no good,”
his file had been “lost,” and they would assign his case to a new claims
adjuster.

¶10            Preciado made multiple follow-up calls attempting to “find
out how they got that number for what they were offering [him]” and to
resolve the claim. In the fall of 2012, Young America reopened Preciado’s
claim and assigned it to a Fred Loya adjuster, Arturo Saldana, who sent
Preciado another “theft packet” indicating the carrier was investigating his
claim again and requesting he complete more forms, including another
affidavit of theft. Saldana then renewed Young America’s original offer of
$11,597.17, conditioned on Preciado again providing a copy of the police
report and the affidavit of theft. When Preciado declined to complete and
resend the same documents he had previously provided, Saldana sent
Preciado a letter indicating that any further handling of his claim would be
under a full reservation of rights because of Preciado’s “failure to submit
legal notices or papers.”

¶11          In December 2012, Preciado, through counsel, filed a
complaint against Young America, seeking compensatory damages for
breach of contract and breach of the duty of good faith and fair dealing.
Preciado also alleged Young America’s actions justified an award of
punitive damages. Two days later, Young America notified Preciado it
would be sending him a check for $10,712.50, less $3,213.75 for the
estimated salvage value of the vehicle, for a total of $7,498.75. The letter
informed Preciado that, if he chose “not to retain the salvage,” Young

2      It appears that Young America continued to operate as an entity
under the Fred Loya corporate umbrella, with further handling of this claim
out of the Fred Loya Austin office.

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                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

America would “issue the remaining amount of $3,213.75” upon Preciado’s
proper completion of a power of attorney form.3 The check was never
cashed, and Preciado asserted that he did not receive it, even though Young
America’s counsel wrote to Preciado’s counsel affirming the amount had
been tendered and the check had been deposited. Several months later,
Young America sent a “replacement check” in the amount of $7,498.75,
acknowledging that “the check previously issued in December 2012 . . . was
never delivered and has been stale dated by Young America.” Preciado
rejected the check. Over the next year and a half, the parties were
unsuccessful in their attempts to negotiate a final settlement.4

¶12           In March 2014, the Arizona Department of Insurance (“DOI”)
concluded a target market conduct examination of Young America to
evaluate the company’s compliance with Arizona insurance statutes and
regulations. The DOI concluded that, among other things, between 2012
and 2013, Young America “fail[ed] to promptly investigate claims within
thirty (30) days after receipt of the claim notice” and “fail[ed] to maintain
all notes and work papers pertaining to claim files in such detail that
pertinent events and the dates of such events can be reconstructed.” In
order to resolve the matter without formal proceedings, Young America
entered a consent order with the DOI in July 2014, admitting
noncompliance with multiple statutes and regulations, agreeing to pay a

3       Because the now-heavily damaged vehicle was eventually located
on a mountaintop in Mexico in an area controlled by a drug cartel, both
parties agreed “the salvage for th[e] vehicle [wa]s not obtainable by
anyone.” Internal memos in Young America’s file at the time appear to
concede (1) that the vehicle likely could not be safely recovered and (2) that
it likely had little to no salvage value. Nevertheless, Young America
continued to request that Preciado provide a power of attorney to allow
transfer of title to the insurer and, if Preciado did not do so, the total loss
payment would be reduced by the salvage value of a vehicle the company
knew had no salvage value and one that Preciado had no reasonable access
to. At trial, Saldana testified that he sent Preciado the power of attorney
form, but Preciado never returned it. Preciado testified that he could not
recall whether he signed and returned the form, but a supplement to the
original police report indicated that Young America was the “registered
owner” of the vehicle.

4      Young America also served an offer of judgment on Preciado, which
Preciado did not accept. In January of 2014, Preciado accepted Young
America’s check in the amount of $11,597.17 without prejudice to his rights
to proceed with his bad faith claim.

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                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

civil penalty of $42,000, and agreeing to implement certain corrective
actions to prevent further violations from occurring. Notwithstanding the
allegations in Preciado’s pending case of untimely claims handling and
incomplete claims documentation, Young America did not disclose the
consent order to Preciado in this case.

¶13          Also in March 2014, Preciado’s counsel deposed Arturo
Saldana, the Fred Loya insurance adjuster who was involved in the
handling of Preciado’s reopened claim after Young America was acquired
by Fred Loya. When asked about the previous settlement offers Young
America made to Preciado, the following exchange took place between
Preciado’s counsel and Saldana:

      [Preciado’s counsel]: But you know that you owe the retail
      number, the high blue book, right?

      Saldana: You will have to clarify that. I’m not too sure.

      [Preciado’s counsel]: Well, if he’s going to go out and buy a
      new truck with the money that this insurance company gives
      him, he’s going to go out and buy it retail, isn’t he?

      Saldana: Actually, we wouldn’t pay retail.

      [Preciado’s counsel]: You wouldn’t?

      Saldana: Huh-uh.

      [Preciado’s counsel]: Why not?

      Saldana: We pay the value of the vehicle. We don’t pay retail.

      [Preciado’s counsel]: Well, isn’t that the idea of this, so he can
      go out and by [sic] another truck?

      Saldana: No. He insures the value of the vehicle, and we pay
      him out the value of the vehicle.

      ...

      [Preciado’s counsel]: Well, let’s put it in your shoes. You say
      you don’t pay the retail amount. If you had done a report

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                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

      from NADA and gotten a value from them, you would have
      looked for the wholesale value, not the retail one?

      ...

      Saldana: If I ran NADA, but I don’t know how a NADA
      works. I don’t ever see wholesale or retail, the difference
      between the two. I take that back. I do see the difference. But
      we go with the value of the vehicle, not the retail, so . . . [.]

      [Preciado’s counsel]: So you would be looking at the
      wholesale value, not the retail value?

      Saldana: That’s what it would be.

¶14           Later that year, in a pretrial motion, Preciado moved to strike
Young America’s expert on the basis that the expert improperly calculated
the value of Preciado’s truck “based on the wholesale auction value,” rather
than the value an insured would have to pay to replace the vehicle in the
retail market. In the same motion, Preciado requested the court “issue an
order giving the proper interpretation of ‘actual cash value’ in this
insurance policy.” The court denied Preciado’s motion to strike Young
America’s expert, but did not immediately issue an order interpreting the
phrase “actual cash value.”

¶15           Trial in this matter was set for May 4, 2015. In November
2014, Preciado’s trial counsel independently obtained a copy of the DOI
consent order. Because of “a mistake in routing the documents” between
the two different law firms representing Preciado, he did not personally
review the consent order until March 2015.5 On March 10, 2015, Preciado,
through counsel, produced the consent order in a supplemental disclosure
statement. Young America moved in limine to exclude it, arguing the
disclosure was untimely because it was filed “after the discovery deadline
had expired” and “less than 60 days before [] trial.” In response, Preciado
argued that, because Young America was a signatory to the consent order,
it was “a document that should have been disclosed by Young America.”
Additionally, Preciado contended that the consent order was “relevant to

5      The parties’ joint scheduling order required them to exchange final
disclosure statements, pursuant to Arizona Rule of Civil Procedure
(“Rule”) 26.1, by August 29, 2014, and all discovery was to be concluded by
October 1, 2014.

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                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

show that the failure to investigate Mr. Preciado’s claim in a reasonable
time and properly document the claims file was not an inadvertent error,
but part of a pattern and practice of Young America” and that it was
“evidence of Young America’s state of mind,” all relevant to the issue of
bad faith and the potential for an award of punitive damages.

¶16           After hearing oral argument, the trial court denied Young
America’s motion in limine, finding the consent order “relevant in these
proceedings” because the DOI’s findings and conclusions of law “are the
same allegations with respect to this case.” The court also found that Young
America “would not be surprised by the contents of the Consent Order and
would not be prejudice[d] by allowing [its use] in this case.”

¶17            At an earlier pretrial conference in January 2015, Preciado’s
counsel had again requested the court address “what the proper
interpretation of the words actual cash value are in the insurance policy.”
Young America objected to Preciado’s contention that “actual cash value”
meant “retail market value,” arguing instead that “actual cash value”
meant “the fair market value.” The court asked counsel for both parties if
it would be acceptable “if the understanding is . . . it’s retail market value,
but each side will be allowed the opportunity to present evidence and
persuade the jury one way or the other . . . what retail market value actually
consists of[.]” Young America then questioned the need for an order in the
first place, but ultimately conceded that an insured who is entitled to the
actual cash value of his total loss vehicle is entitled to the retail value, not
the wholesale value. The trial court subsequently ordered and later
instructed the jury that “the proper legal interpretation of ‘actual cash
value’ in the Young America Insurance policy means its retail market
value.”

¶18          Before trial, Young America moved for partial summary
judgment on Preciado’s punitive damages claim. The court denied the
motion, finding that Young America’s handling of Preciado’s claim created
genuine issues of material fact as to whether punitive damages were
warranted.

¶19          During the six-day trial, the jury heard testimony from
Saldana, Preciado, Young America’s valuation expert, and the Young
America attorney who conducted Preciado’s examination under oath.

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                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

Preciado’s counsel referenced the consent order multiple times throughout
trial.6

¶20            After Preciado rested his case, Young America moved for
judgment as a matter of law, see Ariz. R. Civ. P. 50(a), on the breach of
contract claim (arguing that, beyond the minimal difference in the amount
offered and the amount claimed for actual value of the vehicle, there was
no proof of any contractual damages), and the punitive damages claim
(again arguing that there was insufficient evidence of “an evil hand” guided
by “an evil mind”). See Rawlings v. Apodaca, 151 Ariz. 149, 162, 726 P.2d 565,
578 (1986) (holding that, “to obtain punitive damages, [a] plaintiff must
prove that [a] defendant’s evil hand was guided by an evil mind”). Young
America also moved for judgment as a matter of law to preclude any bad
faith claim extending beyond the takeover of Young America’s claims by
Fred Loya. The court denied all of these motions. Additionally, the court
denied Young America’s request to include an instruction and a form of
verdict to allow the jury to apportion fault to Preciado relative to his bad
faith claim.

¶21            At the conclusion of trial, the jury found in favor of Preciado,
awarding $100,000 in compensatory damages and $750,000 in punitive
damages for his bad faith claim, and $34,500 for his breach of contract claim.
Additionally, the court awarded Preciado more than $300,000 in attorneys’
fees, costs, and interest.

¶22           Young America filed a motion for a new trial, which the court
denied. Young America timely appealed, and we have jurisdiction
pursuant to the Arizona Constitution, Article 6, Section 9, and Arizona
Revised Statutes (“A.R.S.”) sections 12-120.21(A)(1) (2016) and 12-
2101(A)(1), 5(a) (2016).

                                  ANALYSIS

       I.     Interpretation of “Actual Cash Value”

¶23             As an initial matter, we address Young America’s argument
that the trial court erred in its pretrial ruling interpreting the phrase “actual
cash value” in the insurance policy to mean “retail market value.”
According to Young America, the trial court should have interpreted the

6      The trial court redacted the consent order before it was produced to
the jury, such that the DOI’s findings, conclusions of law, and orders only
pertaining to Young America’s noncompliance with certain statutory and
regulatory violations were admitted.

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                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

policy language and instructed the jury that, in this context, “actual cash
value” means “fair market value.” On appeal, Young America argues that,
applying a definition of fair market value, it was entitled to adjust for
depreciation and physical condition of the vehicle, and that the court
impermissibly “rewrote” the insurance contract. We review de novo a trial
court’s interpretation of the meaning of terms in an insurance contract.
Mendota Ins. Co. v. Gallegos, 232 Ariz. 126, 129, ¶ 8, 302 P.3d 651, 654 (App.
2013).

¶24            Here, the parties agreed that the insurance policy required
Young America to pay Preciado the “actual cash value” of the insured
vehicle in the event of theft or a total loss. The meaning of “actual cash
value” was not defined in the policy, however, and in pretrial proceedings
the parties agreed the term was ambiguous, but disagreed as to how the
trial court should interpret it.

¶25             Our review of the record indicates that the purpose of the trial
court’s order interpreting “actual cash value” to mean “retail market value”
was to clarify and acknowledge the parties’ explicit agreement that “actual
cash value,” as it pertained to the policy at issue, did not mean “wholesale
value.”7 Because Young America confirmed it did not intend to argue
Preciado was only entitled to the wholesale value of the truck and
affirmatively conceded that the “retail value” is the appropriate definition
for determining the actual cash value of a total loss claim, we find no error
in the trial court’s ruling.8 Moreover, even assuming the meaning of “actual

7       Such agreement and order also seems consistent with the direction
provided by the DOI in its administrative regulations concerning valuation
of total loss automobile claims. See Ariz. Admin. Code R20-6-801(H)(1)(b).

8      Young America also asserts that Preciado’s counsel obtained this
ruling through “trickery and deceit.” At oral argument, counsel for Young
America stated his belief that the purpose of the pretrial status conference
was to pick a trial date, and because of a scheduling conflict, he sent another
lawyer to cover that conference, apparently not expecting that any
substantive issue would be raised or resolved. We see no indication in the
record that Preciado’s counsel acted improperly or dishonestly in his
multiple attempts to obtain a pretrial ruling on the interpretation of “actual
cash value.” Preciado’s counsel had previously requested the ruling at an
October 2014 conference, in his motion to strike Young America’s expert,
and in his reply to Young America’s response to his motion to strike.
Although the trial court denied Preciado’s motion to strike Young
America’s expert, it did not rule on or address Preciado’s request for an

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                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

cash value” and/or “retail market value” arguably remained unclear, it was
appropriate for the jury to determine the meaning of such terms. See, e.g.,
Pasco Indus., Inc. v. Talco Recycling, Inc., 195 Ariz. 50, 62, ¶¶ 51-52, 985 P.2d
535, 547 (App. 1998) (stating that, although the issue of whether a contract
is ambiguous is a question of law, “[i]f a contract is ambiguous, the parties
may offer evidence to help interpret it, and the construction thus becomes
a question for the jury”).

¶26            Indeed, the court specifically advised counsel they could try
to persuade the jury as to their respective views as to how the jury should
interpret and apply these terms, and at trial, Young America presented
evidence and vigorously argued to the jury that “actual cash value” or
“retail market value,” in the context of this insurance agreement and under
the facts of this case, meant Young America could take into account the
physical condition and depreciation of the vehicle in making its offer to
Preciado.9 Under these circumstances, we see no error in the court’s
acceptance of Young America’s concession, or in its order and instruction
to the jury defining “actual cash value.”

interpretation of “actual cash value.” Therefore, it was not improper for
Preciado’s counsel to again request that the court address the issue at the
January 2015 pretrial conference. Further, the transcript from the January
2015 pretrial conference shows that Preciado’s counsel attempted to clarify
Young America’s position on the interpretation of “actual cash value,” and
Young America ultimately conceded that the proper interpretation was
retail value, not wholesale value. The trial court was in the best position to
evaluate the motivations and actions of counsel relative to this issue and,
notwithstanding Young America’s subsequent attempts to disavow its
agreement on the use of “retail value,” the court did not alter its ruling.
Thus, the record does not support Young America’s assertion that
Preciado’s counsel acted improperly.

9       At trial, Young America presented evidence that, at the time of the
loss, the subject vehicle was a 2000 Ford F-350 truck that had gone through
several different owners, had over 180,000 miles of use, and had been in an
accident. Counsel for Young America argued to the jury in closing that
these factors all significantly affected the retail market value of the vehicle,
even assuming with that history it had any retail market value.

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                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

       II.    Comparative Bad Faith

¶27            Young America also challenges the trial court’s refusal to
instruct the jury on Preciado’s alleged comparative bad faith, and to allow
the jury to apportion fault to Preciado on the verdict form. The record does
not reflect that the court actually ruled on Young America’s request in this
regard, other than to make a general ruling denying the parties’ objections
pertaining to specific jury instructions; however, motions that are not ruled
on are deemed denied. See State v. Hill, 174 Ariz. 313, 323, 848 P.2d 1375,
1385 (1993) (“A motion that is not ruled on is deemed denied by operation
of law.”). We review a trial court’s denial of a requested jury instruction or
form of verdict for an abuse of discretion. Ritchie v. Krasner, 221 Ariz. 288,
299, ¶ 30, 211 P.3d 1272, 1283 (App. 2009).

¶28           In support of its request for a comparative bad faith
instruction, Young America contended “there is evidence that Plaintiff
intentionally delayed himself in providing certain documentation and
ultimately refused to provide certain documents which he knew or should
have known would have aided the claim being processed and resolved.”10

¶29            The Uniform Contribution Among Tortfeasors Act
(“UCATA”) applies the principles of comparative fault in personal injury,
property damage, and wrongful death actions. A.R.S. § 12-2506(A) (2016).
Young America contends that although the statute “does not specifically
refer to bad-faith [claims],” it reasons that bad faith is a tort, and therefore
“the jury should have been given the opportunity to apportion fault to
Preciado.” Putting aside the fact that Young America “lost” the completed
forms and other documents previously provided by Preciado, and that it
had already internally acknowledged its acceptance of his total loss claim,
Young America has cited no authority to support its proposition that
UCATA mandates the application of comparative fault principles in bad
faith cases, and we find none. Insurance bad faith is an intentional tort, see
Nardelli v. Metro. Grp. Prop. & Cas. Ins. Co., 230 Ariz. 592, 613, ¶ 106, 277 P.3d
789, 810 (App. 2012), and the principles of comparative fault do not apply
to intentional torts. See A.R.S. § 12-2505(A) (2016) (stating “[t]here is no
right to comparative negligence in favor of any claimant who has
intentionally, willfully or wantonly caused or contributed to the injury”).
The trial court therefore did not abuse its discretion in denying Young

10      As reflected in its closing argument, Young America believed that
after Preciado retained counsel, those lawyers “secretly” helped direct
Preciado in manufacturing a bad faith claim to increase the likelihood of a
significant settlement or verdict.

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America’s request to instruct or allow the jury to apportion fault to Preciado
based on his alleged comparative bad faith.

       III.   Punitive Damages Award

¶30            Young America argues the trial court erred in denying its
motion for judgment as a matter of law on Preciado’s punitive damages
claim and that the jury’s punitive damages award was both
unconstitutional and unsupported by the evidence. We review de novo a
trial court’s ruling on a motion for judgment as a matter of law, and we
view the evidence in the light most favorable to the nonmoving party.
Sobieski v. Am. Standard Ins. Co. of Wis., 240 Ariz. 531, 534, ¶ 8, 382 P.3d 89,
92 (App. 2016) (citation omitted).

¶31            Proof of an insurer’s liability for the tort of bad faith does not
automatically entitle a plaintiff to punitive damages. Rawlings, 151 Ariz. at
161, 726 P.2d at 577 (rejecting the contention that, “since bad faith is a
species of intentional tort, punitive damages are automatically recoverable
in every case in which the plaintiff proves that the tort was committed”).
To obtain punitive damages, a plaintiff must show by clear and convincing
evidence that “the defendant’s wrongful conduct was guided by evil
motives.” Id. at 162, 726 P.2d at 578; Linthicum v. Nationwide Life Ins. Co., 150
Ariz. 326, 332, 723 P.2d 675, 681 (1986). An evil motive may be found (1)
where the defendant insurer “intended to injure the plaintiff” or (2) where,
“although not intending to cause injury, [the] defendant consciously
pursued a course of conduct knowing that it created a substantial risk of
significant harm to others.” Rawlings, 151 Ariz. at 162, 726 P.2d at 578
(citation omitted). In this second category, punitive damages may be
warranted where the insurance company had and followed an established
policy or practice that, in effect, placed its own financial interest over that
of its insureds. See Nardelli, 230 Ariz. at 604-09, 277 P.3d at 801-06. But
because punitive damages are restricted “to only the most egregious of
wrongs,” Linthicum, 150 Ariz. at 331, 723 P.2d at 680, such damages are
recoverable in bad faith actions “when, and only when, the facts establish
that the defendant’s conduct was aggravated, outrageous, malicious or
fraudulent.” Rawlings, 151 Ariz. at 162, 726 P.2d at 578 (citation omitted).

¶32           Young America argues the evidence presented in this case
was insufficient to warrant an award of punitive damages because although
there may have been “missteps in the claims handling process,” such
evidence was not proof of “an evil mind.” Our independent review of the
evidence submitted at trial compels the conclusion that the evidence of
these “missteps” was sufficient to justify the jury’s finding of liability in the

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                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

bad faith action, but we agree with Young America that the trial court erred
in denying its motion for judgment as a matter of law on Preciado’s
punitive damages claim.

¶33           At oral argument, Preciado agreed that his punitive damages
claim is not premised on evidence of intentional harm. He does argue,
however, that punitive damages are warranted in this case because Young
America had and followed a policy of always offering “wholesale” price
value for theft or total loss of insured property rather than “retail market
value,” which, in Preciado’s view, violated Young America’s contractual
promise to pay “actual cash value” for an insured loss. Preciado further
argues that this practice was intended to enhance Young America’s
financial position over that of its insureds. But the evidentiary proof—as
opposed to counsel’s argument—offered at trial falls short of the level of
clear and convincing evidence that is required to allow a jury to consider
the issue. See Linthicum, 150 Ariz. at 332, 723 P.2d at 681.

¶34            Preciado’s argument is premised upon answers to deposition
questions posed to Saldana, concerning the subject vehicle’s NADA
valuation, which was apparently the basis for Young America’s settlement
offer to Preciado.11 During the deposition, Preciado’s counsel attempted to
get Saldana—who was not involved in the initial settlement offers to
Preciado and had never seen the NADA report—to agree that the value
assigned in the report was a “wholesale” value. Preciado was, in effect,
arguing that “actual cash value” means “replacement value” in a “retail
market” as reflected, for example, in the Kelley Blue Book. Saldana
disagreed, pointing out that Preciado had insured the value of the vehicle,
not its replacement cost. When pushed on the value most likely listed in
the NADA report, Saldana replied that he did not have the report and could
not say what was in it or the nature of the value assigned in the report.
When further pushed on the issue, Saldana again stated that “we” (meaning
Fred Loya) “pay the value of the vehicle. We don’t pay retail.” When

11      During litigation, it was discovered that the NADA valuation report
was not in the insurance claims file. Preciado argued that the report was
intentionally removed from the insurance file and sent to a Young America
lawyer, and notwithstanding formal discovery requests, it has never been
produced. There is nothing in the record to indicate Preciado asked the
court to intervene and compel the production of the report, or compel a
satisfactory explanation as to why it could not be produced, or request an
instruction to the jury concerning Young America’s failure to produce the
report.

                                    14
                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

pushed further, Saldana agreed that this meant Fred Loya’s practice was to
offer a wholesale value.

¶35           From this testimony, Preciado extrapolated and argued that
Young America had a company-wide policy that, in theft or total loss
property claims, the insured would never be offered retail replacement
value, but would instead always be offered the wholesale value of the
vehicle. Putting aside the fact that Saldana was not a Young America
executive, claim manager, supervisor, or any other employee or
representative who could speak knowledgeably about Young America’s
policies and practices,12 this extrapolation was not even a fair
representation of Saldana’s testimony. Saldana testified, both in his
deposition and at trial, that Fred Loya’s claims adjusting practice for this
type of coverage and loss was to pay the market value of the vehicle,
considering its history, cosmetic appearance, and mechanical condition.
Even if Fred Loya had a company-wide adjusting policy of “short-
changing” its insureds by arbitrarily offering a wholesale value for these
types of losses, there was no evidence produced that established that the
named defendant in this case, Young America, had any similar policy or
practice.13

¶36           At trial, the respective values the parties placed on the vehicle
were substantially similar. Young America presented evidence explaining
how it calculated the amounts of its various offers to Preciado. Although
the jury ultimately did not agree with those explanations, that disagreement

12     In his testimony at trial, in response to questions about Saldana’s
knowledge concerning how Young America did or did not process the
claim, Saldana indicated, “I don’t know how Young America would work.”
Further, when asked by Preciado’s counsel, “You can tell this jury, though,
that Young America doesn’t pay retail?”, Saldana responded, “The Young
America before we obtained it, I don’t know what they paid.”

13     When urged by Preciado’s counsel to “tell this jury the truth about
what Young America pays on total loss claims,” Saldana answered, “We
pay the actual cash value of the vehicle, considering the condition of the
vehicle, the year, make and model. Take into consideration mileage on the
vehicle. That’s not going to match what you would see out on a car lot a lot
[of] times because a car lot’s prices are going to be bigger. So when
[Preciado’s counsel] asked me on retail, I was confused. But we pay the
actual cash value. Whether you call that wholesale or not, that was the part
that confused me.”

                                      15
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

does not establish that Young America acted with the requisite “evil mind”
to support an award of punitive damages.

¶37             Preciado compares Young America’s conduct in this case to
the conduct of the insurer in Hawkins v. Allstate Insurance Company. There,
the supreme court affirmed the jury’s punitive damages award where
Allstate had a “policy of routine, automatic deductions, regardless of their
validity, in valuing an insured’s loss.” 152 Ariz. 490, 498, 733 P.2d 1073,
1081 (1987). But in Hawkins, three former Allstate employees testified in
detail about the company’s claims handling procedures. Id. at 494, 733 P.2d
at 1077. One of the former employees stated that she was taught to “always
deduct a $35 cleaning fee, regardless of the car’s cleanliness.” Id. at 495, 733
P.2d at 1078. She also testified that her supervisor explained the small
deductions “wouldn’t mean much to an insured or claimant, but $5 on
every claim would mean a lot to the company.” Id. (internal quotations
omitted). Another former employee testified that he was told that, because
the insureds were typically concerned with getting their vehicles back, they
“would not perhaps object to some of these small deductions.” Id. The
same employee testified, “The statement was frequently made that if you
could save one dollar on a million claims, you would save the company as
much as a million dollars.” Id. Thus, because “[t]he jury could have
rationally concluded that Allstate’s conduct . . . resulted in harm to
countless insureds” and that Allstate “took advantage of its insureds’
predicaments to settle claims at lesser amounts by deducting relatively
small, innocuous amounts from each total loss claim under the guise of cost
saving,” the evidence was sufficient to support the punitive damage award.
Id. at 502, 733 P.2d at 1085. But here, Preciado presented no testimony from
any current or former Young America employees. Instead, he relied on a
portion of the deposition testimony of a Fred Loya adjuster who, in context,
appears to have been confused by Preciado’s attorney’s line of questioning.
Saldana’s deposition testimony alone is insufficient to constitute clear and
convincing evidence of an “evil mind.” See Sobieski, 240 Ariz. at 542, ¶ 43,
382 P.3d at 100 (concluding that “isolated phrases” are “wholly insufficient
to constitute clear and convincing evidence required to support [a] claim
for punitive damages”). Other than this arguably inconclusive testimony,
which Saldana later clarified at trial,14 Preciado presented no other evidence

14     Saldana testified at trial that Fred Loya “would not pay the retail
price of a new vehicle,” but the “actual cash value” of the vehicle being
replaced. He also stated, “I don’t know what you would define as
wholesale. That’s the part that confused me.”

                                      16
                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

showing that Young America had a “routine policy” of arbitrarily paying
the wholesale value on total loss claims.

¶38            We also note that, since Hawkins, this court has had occasion
to analyze and apply the standard of proof necessary for punitive damages
awards in bad faith actions. In 2012, we affirmed the entitlement to punitive
damages where the plaintiffs presented evidence of the insurer’s
“aggressive company-wide profit goal” and the corporate policy behind
that goal that was communicated to every associate, “emphasiz[ing] they
should keep the $155 million target in mind when evaluating every aspect
of every claim.” See Nardelli, 230 Ariz. at 605-06, ¶¶ 62, 68, 277 P.3d at 802-
03 (App. 2012). And more recently, in Sobieski, we reversed a jury’s punitive
damages verdict where the record “reveal[ed] nothing resembling the
Nardelli-like profit-driven atmosphere.” 240 Ariz. at 542, ¶ 43, 382 P.3d at
100. There, in comparing the facts to those in Nardelli, we concluded the
Sobieski record lacked “any evidence that, as in Nardelli, company officers
directed adjusters to reduce claims payouts to enhance the company’s
bottom line.” Id. at 538, ¶ 17, 382 P.3d at 96. Further lacking in Sobieski was
evidence of “compensation or evaluation policies that favored company
profits over the interests of insureds.” Id. at 542, ¶ 43, 382 P.3d at 100.
Similarly, in this case, Preciado has presented no evidence that Young
America directed claims adjusters to reduce claims payouts. See Nardelli,
230 Ariz. at 605-06, 277 P.3d at 802-03. And, as discussed above, Saldana’s
deposition testimony alone is insufficient to show that Young America had
a corporate policy of denying their insureds the actual cash value of their
property.15 See Hawkins, 152 Ariz. at 498, 733 P.2d at 1081.

¶39           In addition to Preciado’s claim that Young America had a
“policy” of paying wholesale on total loss claims and that policy supported
an award of punitive damages, Preciado also argues that Young America
took other actions in this case that constitute clear and convincing evidence
of an “evil mind.” He contends that Young America’s attempt to reduce its
payment by the salvage value of the vehicle was an attempt to “minimize
the payment” and to “put pressure on [Preciado].” He also asserts that
Young America’s placement of the phrase “full and final settlement” on the
check sent to Preciado in 2013 was an attempt “to extract a release of all
claims,” and is evidence of “overt dishonesty.” Additionally, he argues that
Young America was “specifically aware” of Preciado’s financial

15    Preciado’s counsel conceded at oral argument that the DOI consent
order did not indicate that Young America devalued total loss claims by
paying “wholesale” values instead of “actual cash value.”

                                      17
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

vulnerability, and “played upon it while recklessly failing to process or pay
the claim.” Although we agree with Preciado that Young America’s actions
in this case show less-than-exemplary claims handling practices, on this
record, we cannot conclude this constitutes clear and convincing evidence
that Young America acted “with the intent to injure, or with conscious
disregard of [Preciado’s] rights and the injury that might result.” Thompson
v. Better-Bilt Aluminum Prods. Co., Inc., 171 Ariz. 550, 557, 832 P.2d 203, 210
(1992).

¶40           There is no doubt that the evidence produced at trial in this
case was more than sufficient for the jury to find that the claims handling
by Young America, and its treatment of Preciado, constituted a tortious
breach of the covenant of good faith and fair dealing. But, for the reasons
discussed above, that evidence falls short of the degree of proof required to
support referral of the issue of punitive damages to the jury, and the court
should have granted Young America’s motion for judgment as a matter of
law on that issue. Cf. Rawlings, 151 Ariz. at 162, 726 P.2d at 578
(“Indifference to facts or failure to investigate are sufficient to establish the
tort of bad faith but may not rise to the level required by the punitive
damage rule.”). Accordingly, we reverse the trial court’s denial of that
motion and vacate the jury’s award of punitive damages.16

       IV.    Consent Order

¶41           Young America contends the trial court abused its discretion
in denying its motion in limine and permitting Preciado to introduce the
DOI consent order as evidence at trial. In the presentation of his case to the
jury, Preciado’s counsel referred to the consent order during his opening
and closing arguments and questioned a witness about his knowledge of it.
Young America argues that Preciado’s counsel used the consent order to
“inflame” the jury to the point where it awarded significant punitive
damages.

¶42           We review a trial court’s evidentiary rulings for an abuse of
discretion, and will not reverse unless the court incorrectly applied the law
or unfair prejudice resulted. Larsen v. Decker, 196 Ariz. 239, 241, ¶ 6, 995
P.2d 281, 283 (App. 2000). In reviewing the trial court’s exercise of its
discretion, “[t]he question is not whether the judges of this court would
have made an original like ruling, but whether a judicial mind, in view of

16     Because we vacate the punitive damages award, we need not
address Young America’s argument that the award violated constitutional
principles.

                                       18
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

the law and circumstances, could have made the ruling without exceeding
the bounds of reason.” Associated Indem. Corp. v. Warner, 143 Ariz. 567, 571,
694 P.2d 1181, 1185 (1985) (citation omitted). We review de novo the
application and interpretation of procedural rules. See Xavier R. v. Joseph R.,
230 Ariz. 96, 98, ¶ 3, 280 P.3d 640, 642 (App. 2012) (citation and internal
quotations omitted).

¶43            Young America asserts the trial court erred in denying its
motion in limine to exclude the consent order because Preciado failed to
comply with Rule 37(c). Rule 37(c)(1) provides that “[u]nless the court
orders otherwise for good cause, a party who fails to timely disclose . . . a
document . . . may not, unless such failure is harmless, use the . . . document
as evidence at trial.” Rule 37(c)(4) further provides that, where a party
seeks to use a document “that it first disclosed later than the deadline set in
a Scheduling Order, or—in the absence of such a deadline—60 days before
trial,” that party “must obtain leave of court by motion.” (emphasis added).
Additionally, “[t]he motion must be supported by affidavit and must show
that: (A) the . . . document would be allowed under the standards of Rule
37(c)(1); and (B) the party disclosed the information, witness, or document
as soon as practicable after its discovery.” Ariz. R. Civ. P. 37(c)(4) (emphasis
added).

¶44            In this case, the parties’ joint scheduling order required the
parties to “exchange[] up-to-date final Rule 26.1 Supplemental Disclosure
Statements by 5:00 p.m. on August 29, 2014.” In January 2015, the court set
the case for trial to commence on May 4, 2015. On March 10, 2015, fifty-five
days before trial, Preciado, through counsel, filed a fourth supplemental
disclosure statement, in which he produced the consent order. As conceded
at oral argument, Preciado did not request leave of the court by motion for
the untimely disclosure of the consent order and did not submit an affidavit
showing that the consent order “would be allowed under the standards of
Rule 37(c)(1)” and that he had disclosed the consent order “as soon as
practicable after its discovery.” See Ariz. R. Civ. P. 37(c)(4).

¶45           Without question, Young America should have itself
affirmatively disclosed/produced the subject consent order and, whether
by intent or neglect, failed to do so. Preciado fortuitously obtained and
disclosed the order, but failed to timely do so, or to comply with the rules
of procedure in that regard. Although the issue was presented to the court
by motion, it was raised by Young America’s motion in limine, not by a Rule
37(c)(4) motion filed by Preciado. As noted by the trial court, Young
America, as a signatory to the consent order, could hardly claim surprise or

                                      19
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

other meaningful prejudice arising out of the use of the consent order at
trial.

¶46            Were we allowed to simply apply equitable principles, we
would, on this record, simply affirm the trial court’s ruling; however,
neither the parties nor this court should ignore the explicit dictates of Rule
37(c)(4). But, as noted above, Young America does not argue on appeal that
the consent order played any role in the jury’s assessment and award of bad
faith compensatory damages; instead, it argues only that the admission and
use of this document affected the punitive damages claim and award. With
no briefing or argument that the use of the consent order affected the jury’s
award of compensatory damages on the bad faith claim, we affirm the
court’s order denying the motion in limine, notwithstanding the court’s
failure to follow the specific dictates of Rule 37(c)(4). See ARCAP 13(a)(7)
(stating that, on appeal, an argument “must contain . . . Appellant’s
contentions concerning each issue presented for review, with supporting
reasons for each contention, and with citations of legal authorities and
appropriate references to the portions of the record on which the appellant
relies”); Polanco v. Indus. Comm’n, 214 Ariz. 489, 491 n.2, ¶ 6, 154 P.3d 391,
393-94 n.2 (App. 2007) (stating that an appellant’s failure to develop and
support an argument waives that issue on appeal); Nelson v. Rice, 198 Ariz.
563, 567 n.3, ¶ 11, 12 P.3d 238, 242 n.3 (App. 2000) (stating that a party
waives an argument by failing to raise it in the opening brief on appeal).

       V.     Breach of Contract Damages Award

¶47             Young America asserts that the trial court erred in denying its
motion for judgment as a matter of law on Preciado’s breach of contract
claim and that the jury’s breach of contract award is unsupported by the
evidence. We review de novo a trial court’s ruling on a motion for judgment
as a matter of law. Felder v. Physiotherapy Assocs., 215 Ariz. 154, 162, ¶ 36,
158 P.3d 877, 885 (App. 2007). Judgment as a matter of law is proper “only
if the facts presented in support of a claim have so little probative value that
reasonable people could not find for the claimant.” Shoen v. Shoen, 191 Ariz.
64, 65, 952 P.2d 302, 303 (App. 1997). In making that determination, “we
view the evidence in a light most favorable to upholding the jury verdict
and will affirm if any substantial evidence exists permitting reasonable
persons to reach such a result.” Coll. Book Ctrs., Inc. v. Carefree Foothills
Homeowners’ Ass’n, 225 Ariz. 533, 536, ¶ 9, 241 P.3d 897, 900 (App. 2010)
(citation and internal quotations omitted).

¶48            Here, the record does not support Young America’s claim that
the trial court erred in denying its motion for judgment as a matter of law

                                      20
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

on Preciado’s breach of contract claim. Preciado presented evidence that
his vehicle was insured by Young America, that the insurance policy
required Young America to pay Preciado the “actual cash value” of the
vehicle in the event of a theft, that a theft occurred, and that the offer and
final payment made by Young America to resolve the claim was lower than
the “actual cash value” of the vehicle. The evidence presented, although
contested by Young America, was sufficient for a reasonable juror to have
found that Young America breached its contract with Preciado by failing to
abide by the terms of the insurance policy, and therefore was liable for
direct and consequential damages arising out that breach.

¶49            Nonetheless, we conclude that the amount of the jury’s award
for breach of contract was against the weight of the evidence provided at
trial. See Styles v. Ceranski, 185 Ariz. 448, 450, 916 P.2d 1164, 1166 (App.
1996) (stating that this court must set aside a verdict “if there is no evidence
in the record to justify it”). The jury’s $34,500 breach of contract award is
considerably more than the difference between what Preciado requested for
the truck, $14,435.69,17 and what Young America ultimately gave him,
$11,597.17. The difference amounts to $2,838.52. Young America contends
that, after subtracting the difference from the $34,500 award, the remaining
$31,661.48 “was presumably for ‘loss-of-use’ damages,” and that,
notwithstanding the court’s instruction on consequential damages,
Preciado neither claimed those damages in his complaint nor disclosed the
required computation for the measure of those damages, as required by
Rule 26.1.18

¶50          Despite Preciado’s argument to the contrary, he failed to
plead loss-of-use consequential damages for breach of contract in his
complaint.19 Although certain issues, including consequential damages,

17     Preciado requested $13,800 for the vehicle, plus $1,121.94 in tax and
$13.75 for the truck’s registration tags, minus the $500 deductible.

18     Preciado argues Young America waived this argument by not
raising it below. We conclude, however, that Young America preserved the
issue on appeal by objecting to the proposed jury instruction on
consequential damages for loss of use.

19     Preciado cites a “catch-all” damages paragraph in his complaint
corresponding to his bad faith claim as support for his argument that he
claimed consequential damages for his breach of contract claim. However,
that language merely references “other consequential damages,” without
providing any specifics.

                                      21
                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

that are not raised in the pleadings may be tried in certain circumstances,
see Home Indem. Co. v. Bush, 20 Ariz. App. 355, 359, 513 P.2d 145, 149 (App.
1973), Rule 26.1(a)(7) nevertheless requires a party to disclose “a
computation and measure of each category of damages alleged.” In this
case, we find no evidence in the record that Preciado disclosed a
computation and measure concerning the loss of use of his vehicle for
approximately four years, or of any other consequential damages
pertaining to his breach of contract claim, as required by Rule 26.1(a)(7), nor
does Preciado’s answering brief respond to Young America’s argument in
this regard.20

¶51           Finally, in addition to the pleading and disclosure defects, we
note the evidence at trial does not support the contract damages.
Accordingly, we vacate the jury’s $34,500 breach of contract award and
remand this issue to the trial court to enter a modified verdict for breach of
contract in the amount of $2,838.52 plus interest to reflect the contractual
damages supported by the evidence.

       VI.    Trial Court’s Award of Attorneys’ Fees and Costs

¶52           Young America contends the trial court abused its discretion
in its award of attorneys’ fees. Under A.R.S. § 12-341.01(A) (2016), a court
may award reasonable attorneys’ fees to the successful party in a contested
action arising out of contract. Here, Preciado requested the trial court
award forty-five percent of the total recovery, for a total of $401,730.06 in
fees. Instead, the trial court awarded $302,170 in fees.

¶53           Although A.R.S. § 12-341.01(A) provides that a court may
award attorneys’ fees to the prevailing party in a breach of contract action,
the statute does not expressly provide for an award of fees specifically
incurred relative to a bad faith tort claim. See A.R.S. § 12-341.01(A) (“In any
contested action arising out of a contract, express or implied, the court may
award the successful party reasonable attorney fees.”) (emphasis added).
See also Smith v. Am. Exp. Travel Related Servs. Co., 179 Ariz. 131, 141, 876
P.2d 1166, 1176 (App. 1994) (concluding the trial court erred in awarding
attorneys’ fees pursuant to A.R.S. § 12-341.01 for claims that were “solely

20    In closing argument, Preciado’s counsel suggested a methodology
for the jury to consider in calculating a loss-of-use component to a
compensatory damages award. Counsel’s argument is not a substitute for
evidence or proof sufficient to sustain such an award. See Quine v. Godwin,
132 Ariz. 409, 412, 646 P.2d 294, 297 (App. 1982).

                                      22
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

tort claims”). But cf. Sparks v. Republic Nat’l Life Ins. Co., 132 Ariz. 529, 544,
647 P.2d 1127, 1142 (1982) (stating that because “the tort of bad faith cannot
be committed absent the existence of an insurance contract and a breach
thereof,” the tort of bad faith is “intrinsically related to the contract,” such
that attorneys’ fees may be awarded under A.R.S. § 12-341.01).

¶54            Here, because Preciado was the prevailing party in a breach
of contract action, the trial court had discretion to award him reasonable
attorneys’ fees. Because the fee award does not allocate separate amounts
for each of Preciado’s claims,21 we conclude that implicit in the trial court’s
fee award was the determination that Preciado’s bad faith claim was
“intrinsically related” to his breach of contract claim. Accordingly, as the
prevailing party on a breach of contract claim and an “intrinsically related”
bad faith tort claim, Preciado is entitled to reasonable attorneys’ fees, and
the trial court’s fee award was not an abuse of discretion.

¶55            Young America also objects to the trial court’s award of
taxable costs to Preciado in the amount of $4,477.91. We review a trial
court’s award of costs for an abuse of discretion, Maleki v. Desert Palms Prof’l
Props., L.L.C., 222 Ariz. 327, 333-34, ¶ 32, 214 P.3d 415, 421-22 (App. 2009),
but the issue of whether a particular expenditure qualifies as a taxable cost
is a question of law that we review de novo. Foster v. Weir, 212 Ariz. 193, 195,
¶ 5, 129 P.3d 482, 484 (App. 2006).

¶56            Pursuant to A.R.S. § 12-332(A) (2016), taxable costs in the
superior court include the cost of taking depositions. Young America
argues Preciado is not entitled to the costs incurred for both of his attorneys
to travel from Arizona to Texas to take the deposition of Arturo Saldana.
Because “[t]ravel costs related to the taking of depositions outside Arizona
. . . have been determined to be taxable costs,” Bennett v. Baxter Group, Inc.,
223 Ariz. 414, 423, ¶ 37, 224 P.3d 230, 239 (App. 2010), and it was not
unreasonable for both of Preciado’s attorneys to be present for the
deposition of a key witness, the trial court did not abuse its discretion in
awarding the challenged travel expenses.

21     The court did not specify how it calculated the amount awarded;
however, the number is consistent with the lodestar figure claimed in
Preciado’s application for fees. See Charles I. Friedman, P.C. v. Microsoft
Corp., 213 Ariz. 344, 347 n.2, ¶ 1, 141 P.3d 824, 827 n.2 (App. 2006) (stating
that “[a] lodestar figure is ‘the product of reasonable hours times a
reasonable rate.’”) (citation omitted).

                                       23
                     PRECIADO v. YOUNG AMERICA
                          Decision of the Court

¶57            A.R.S. § 12-332(A) also provides that taxable costs include
witness fees. Young America claims that Preciado should not have been
awarded costs for the defense expert’s witness fee because such fees
generally “do not extend to fees paid for an expert witness to appear at
trial.” However, the witness fee Preciado requested as a taxable cost was
not related to the expert’s testimony at trial, but rather the fee Preciado
incurred in taking the deposition of the expert. Because taxable costs
include those incurred where a party “is required to pay an opponent’s
witness an expert fee or incurs other expenses necessarily and reasonably
incurred to obtain an adverse witness’s testimony before trial,” Rabe v. Cut &
Curl of Plaza 75, Inc., 148 Ariz. 552, 555, 715 P.2d 1240, 1243 (App. 1986), the
trial court did not abuse its discretion in awarding Preciado the defense
expert witness fee as a taxable cost.

¶58            Finally, Young America challenges the trial court’s award of
$108 for the cost incurred in obtaining the transcript of a status conference.
Although A.R.S. § 12-332(A) provides that taxable costs in the superior
court include the cost of “certified copies of papers or records,” this court
has held that the cost of the transcript of a hearing is not a recoverable
expense. See Cyprus Bagdad Copper Corp. v. Ariz. Dep’t of Revenue, 188 Ariz.
345, 347, 935 P.2d 923, 925 (App. 1997). Therefore, the trial court abused its
discretion in awarding Preciado the cost associated with obtaining the
hearing transcript. Accordingly, we vacate the trial court’s award of
$4,477.91 in taxable costs, and remand for a modified award of costs in the
amount of $4,369.91.

       VII.   Attorneys’ Fees and Costs on Appeal

¶59            Both parties request attorneys’ fees on appeal pursuant to
A.R.S. § 12-341.01. In the exercise of our discretion, we deny both requests.
As the substantially prevailing party on appeal, Young America is entitled
to its taxable costs on appeal upon compliance with ARCAP 21.

                               CONCLUSION

¶60          We affirm the trial court’s ruling interpreting the meaning of
“actual cash value” as it pertains to this case. We affirm the trial court’s
ruling denying Young America’s request to instruct the jury on Preciado’s
alleged comparative bad faith and the trial court’s ruling on the consent
order.

¶61          We reverse the trial court’s denial of Young America’s motion
for judgment as a matter of law on Preciado’s punitive damages claim and
vacate the jury’s award of punitive damages. We also vacate the jury’s

                                      24
                    PRECIADO v. YOUNG AMERICA
                         Decision of the Court

breach of contract award and remand for the entry of a modified award in
the amount of $2,838.52 plus interest. We affirm the jury’s award pertaining
to Preciado’s bad faith claim.

¶62           Finally, we affirm the trial court’s award of attorneys’ fees,
but vacate the award of costs and remand for the entry of a modified award
in the amount of $4,369.91.

                        AMY M. WOOD • Clerk of the Court
                         FILED: AA

                                       25