Court Opinion

ID: 4025966
Source: CourtListenerOpinion
Date Created: 2016-08-17 19:02:15.197754+00
Date Added: 2024-06-11T07:45:05.352484
License: Public Domain

Filed 8/17/16
                        CERTIFIED FOR PUBLICATION

          IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

                         SECOND APPELLATE DISTRICT

                                   DIVISION FOUR

ST. JOHN OF GOD RETIREMENT &                    B265488
CARE CENTER,
                                                (Los Angeles County
        Plaintiff and Appellant,                 Super. Ct. No. BS148766)

        v.

DEPARTMENT OF HEALTH CARE
SERVICES OFFICE,

        Defendant and Respondent;

GLORIA GLOVER-WOODS,

        Intervenor and Respondent.

        APPEAL from a judgment of the Superior Court of Los Angeles County,
Luis A. Lavin, Judge. Reversed as moot.
        Foley & Mansfield, Noelle M. Natoli-Duffy, M. Amadea Groseclose and
Melanie A. Ayerh for Plaintiff and Appellant.
        Kevin P. Kane & Associates, Inc., and Kevin P. Kane; BraunHagey &
Borden and Matthew Borden for Intervenor and Respondent.
      Gloria Glover Woods was a resident of St. John of God Retirement & Care
Center (St. John), a skilled nursing facility in Los Angeles, who elected hospice
care through a provider under contract to the facility. When Ms. Woods
experienced a psychotic episode, the hospice provider directed that she be
transferred from St. John to an acute care hospital for evaluation and treatment.
When her treatment was concluded, St. John refused to readmit her to the first
available bed under 42 Federal Code of Regulations, section 483.12 (section
483.12), which governs the requirements for a skilled nursing facility’s involuntary
transfer or discharge of a resident. After an administrative hearing, the Department
of Health Care Services (DHCS) ordered St. John to readmit Ms. Woods. The
superior court denied St. John’s petition for writ of administrative mandate seeking
to vacate the order, and St. John appeals.
      We conclude that in light of developments during the pendency of the
appeal, the order requiring Ms. Woods’ readmission is now moot. However,
because there is a separate civil lawsuit between the parties in which the issue is
likely to arise again, we exercise our discretion to decide whether section 483.12
exempts a skilled nursing facility from the readmission requirement (§ 483.12,
subd. (b)(3)) when the transfer to an acute care hospital from which the resident is
returning was ordered by the resident’s hospice care provider rather than the
facility itself. We conclude that section 483.12 contains no such exemption. Thus,
to the extent St. John contends that its refusal to readmit Ms. Woods did not
constitute an involuntary transfer because she was returning from an acute
hospitalization ordered by her hospice care provider, and that therefore St. John
was not bound by the involuntary transfer requirements of section 483.12,
subdivisions (a)(2) (identification of a justifying circumstance), (a)(3)
(documentation of the justifying circumstance), and (a)(7) (preparation and

                                             2
orientation for a safe and orderly transfer, including giving notice of the effective
date of the transfer or discharge and the new resident location (subds. (a)(6)(ii) and
(iii)), St. John is mistaken. We also reject St. John’s contention that readmitting
Ms. Woods and thereafter discharging her after complying with section 483.12’s
requirements would have subjected St. John to liability under Health and Safety
Code section 1432.
       We decline to resolve any other issues raised by the parties, as the resolution
of those issues (to the extent they might arise again) is better suited to the separate
civil litigation. Because the DHCS order directing readmission is moot, we reverse
the trial court’s order denying the writ of administrative mandate solely for
purpose of remanding the case with directions to dismiss the administrative
mandate proceeding as moot.1

                                    BACKGROUND
       We summarize the proceedings prior to the filing of the notice of appeal.
We leave to our Discussion section later developments regarding the issue of
mootness.

Admission to St. John
       On September 19, 2013, Ms. Woods (then 72) was admitted to St. John.
Based on records from her former hospice facility in Georgia, St. John admitted

1
        “‘“Where an appeal is disposed of upon the ground of mootness and without
reaching the merits, in order to avoid ambiguity, the preferable procedure is to reverse the
judgment with directions to the trial court to dismiss the action for having become moot
prior to its final determination on appeal. [Citations.]” [Citations.]’ [Citation.]” (Giles
v. Horn (2002) 100 Cal. App. 4th 206, 229 (Giles).)

                                             3
her with a diagnosis of amyloidosis, hypertension, anxiety, hypothyroidism, and
psychosis.
      Ms. Woods’ daughter, Mikko Boutte-Evans, informed St. John that Ms.
Woods was terminally ill and wanted to be with her mother, who also was a
resident at St. John. According to Norma Bullen, Director of Nursing at St. John,
she admitted Ms. Woods, despite the diagnosis of psychosis, because she saw no
records suggesting that Ms. Woods manifested psychotic behavior, and because
“when you are dying, you’re dying, and how much more can she be a potential
danger to staff and to the other residents.” Ms. Bullen placed Ms. Woods in the
same room with her mother.

Hospice Care
      On December 10, 2013, St. Liz Hospice, Inc. (St. Liz) evaluated Ms. Woods.
Pursuant to her authority as Ms. Woods’ Durable Power of Attorney, Ms. Boutte-
Evans executed documents consenting to Ms. Woods receiving hospice care from
St. Liz while residing at St. John, including an acknowledgement that “Inpatient
Care will be provided by St. Liz Hospice, Inc. for pain control, symptom
management, and management of psycho-social problems related to my terminal
illness. I understand that this care will be provided at a facility contracted with St.
Liz Hospice, Inc. [referring to St. John].” She also acknowledged that St. Liz
would arrange any hospital outpatient treatment that might be required, and that
“[h]ospitalization may be required for certain procedures or care, and these will be
arranged through a contracted facility of the hospice.”

                                           4
Hospitalization
       Until March 2014, Ms. Woods was cooperative while residing at St. John,
though at times she seemed confused. However, beginning in March 2014, she
began displaying threatening and disruptive behavior, which included (according
to Ms. Bullen) choking two nurses, trying to strike another, and throwing a snow
globe at yet another (it broke against the wall). For the safety of other residents,
Ms. Woods was transferred to a single room.
       In April 2014, an evaluator from the California Department of Health Care
Services performed a mental health evaluation on Ms. Woods – a level II
Preadmission Screening and Resident Review (PASRR). In the course of the
evaluation, Ms. Woods reported that she had been raped at St. John. When St.
John asked Ms. Boutte-Evans about the report, she said that she had heard about it
from Ms. Woods’ mother (Ms. Boutte-Evans’ grandmother), and that Ms. Woods
was hallucinating.
       On April 10, 2014, based on Ms. Woods’ behavior and rape report, the St.
Liz attending physician ordered Ms. Woods transferred to Brotman Medical Center
(Hospital) for a psychiatric evaluation and management of her condition.

Refusal of Readmission
       On April 21, 2014, St. John received an inquiry from the Hospital about
readmitting Ms. Woods. St. John refused readmission on the ground that it could
not provide the specialized services recommended in Ms. Woods’ PASRR level II
evaluation, which included a behavior modification program to reduce incidents of
aggression and yelling, individual psychotherapy, and mental health rehabilitation
activities.

                                           5
Ombudsman Appeal
       On April 30, 2014, a representative of the Office of California State Long-
Term Care Ombudsman (Ombudsman) filed an appeal and complaint on Ms.
Woods’ behalf with the Department of Health Care Services Hearing and Appeals
Unit. The complaint alleged that St. John’s refusal to readmit Ms. Woods
constituted an improper discharge from the facility. The complaint also alleged
that St. John failed to honor the seven-day bed hold required by California law.

Administrative Hearing
       On May 6, 2014, the ombudsman’s appeal went to an administrative hearing
before a DHCS hearing officer with the Office of Administrative Hearings and
Appeals Transfer/Discharge and Refusal to Readmit Unit. Present at the hearing
on behalf of Ms. Woods were Ms. Woods herself, the ombudsman, and Ms.
Boutte-Evans. Present on behalf of St. John were J.P. Cosico (St. John’s
Administrator), Norma Bullen (Director of Nursing), Catherine Penlocky (RN
Supervisor), and Dao Truong (the caseworker). Also present was Dr. Pontaya
Fahardee (Ms. Woods’ treating psychiatrist at the Hospital).
       Neither side was represented by counsel, and the hearing was informal.
Although the participants’ testimony was given under oath and subject to cross-
examination, the hearing officer conducted much of the questioning and the
testimony was elicited in conversational form.2 The hearing officer also received
documentary evidence.

2
      The applicable rules of procedure for such a hearing are set forth in 34 Code of
Federal Regulations section 222.156:
      “Administrative hearings under this subpart are conducted as follows:
      “(a) The administrative hearing is conducted by an ALJ appointed under 5 U.S.C.
3105, who issues rules of procedure that are proper and not inconsistent with this subpart.
                                             6
      On May 13, 2014, the hearing officer issued her written Decision and Order.
She reasoned that St. John failed to comply with its duty under section 483.12,
subdivision (b), and Title 22, California Code of Regulations, section 72520,
subdivision (b), (section 72520) to give written notice of Ms. Woods’ right to a
seven-day bed hold under California law. Nonetheless, the evidence showed that
St. John did, in fact, keep the bed open for that period. Also, the bed hold
requirement does not apply if the facility is notified in writing that the patient’s
stay will exceed seven days. Because Ms. Woods’ stay ultimately exceeded seven
days, and because St. John held a bed open for seven days, the hearing officer
deemed the failure to give notice of the required seven-day bed-hold moot.
      However, the hearing officer concluded that St. John violated the next-
available-bed requirement of federal law. Section 483.12, subdivision (b)(3),
requires a skilled nursing facility to establish and follow a policy that permits a
resident whose acute hospitalization exceeds the State bed-hold period to be
readmitted to the first available bed if the resident requires the facility’s services

        “(b) The parties may introduce all relevant evidence on the issues stated in the
applicant’s request for hearing or on other issues determined by the ALJ during the
proceeding. The application in question and all amendments and exhibits must be made
part of the hearing record.
        “(c) Technical rules of evidence, including the Federal Rules of Evidence, do not
apply to hearings conducted under this subpart, but the ALJ may apply rules designed to
assure production of the most credible evidence available, including allowing the cross-
examination of witnesses.
        “(d) Each party may examine all documents and other evidence offered or
accepted for the record, and may have the opportunity to refute facts and arguments
advanced on either side of the issues.
        “(e) A transcript must be made of the oral evidence unless the parties agree
otherwise.
        “(f) Each party may be represented by counsel.
        “(g) The ALJ is bound by all applicable statutes and regulations and may neither
waive them nor rule them invalid.”

                                            7
and is Medicare eligible. The hearing officer concluded that St. John’s refusal to
readmit Ms. Woods to the first available bed when informed by the Hospital she
was ready for transfer constituted an improper, involuntary transfer or discharge
under federal law.
      The hearing officer reasoned: “In general, a facility should readmit a
resident pending the resolution of the transfer/discharge process and initiate a more
permanent move after it identifies a more appropriate facility. [¶] While this
tribunal is mindful of the challenges that resident’s care may present, a SNF
[skilled nursing facility] may not use hospitalization as a mechanism to circumvent
the aforementioned involuntary transfer/discharge requirements. Hospitalization is
for the purpose of evaluation and treatment of an acute condition. Resident is no
longer in need of acute psychiatric or medical treatment and return to facility . . . is
appropriate, as supported by the federal regulations. [¶] If facility believes that a
transfer/discharge is necessary for resident’s welfare or that her behavior
jeopardizes the safety of herself or others, then the regulations provide a remedy
under 42, C.F.R. section 483.12, subdivision (a) et seq., which sets forth a number
of requirements, including proper discharge planning. [¶] [F]acility failed to
support that it complied with this requirement.”
      On this reasoning, the hearing officer concluded that St. John improperly
refused to readmit Ms. Woods, and ordered that St. John “MUST [sic] immediately
offer to readmit [her] to the first available female bed in a semi-private room.”

Administrative Mandate
      St. John filed a petition for writ of administrative mandate in the superior
court seeking to overturn the hearing officer’s ruling. The Department of Health
Care Services, whose hearing officer conducted the administrative hearing,

                                           8
declined to participate in the matter. The superior court granted Ms. Woods’
motion to intervene in the writ proceeding, and also granted permission to file a
separate civil complaint in intervention alleging various causes of action, including
breach of contract and financial abuse of an elder. In the civil case (Los Angeles
Superior Court case No. BC556147), among other allegations, Ms. Woods relies in
part on St. John’s alleged failure to comply with the requirements for an
involuntary transfer under section 483.12, subdivision (a), et seq., and incorporated
an attached copy of the hearing officer’s decision. The superior court stayed action
on the civil complaint in intervention pending determination of the petition for writ
of administrative mandate.3
      In its briefing in support of its petition for writ of administrative mandate in
the trial court, St. John argued that the hearing officer erred in concluding that it
violated section 483.12. In relevant part, St. John noted that although Ms. Woods
resided at St. John, the order to transfer her to the Hospital was made by St. Liz,
thereby, according to St. John, absolving St. John of its duty to readmit. St. John
also argued that even if it was responsible for the transfer, the hearing officer
abused her discretion in ordering that Ms. Woods be re-admitted, because St. John
could not meet her specialized psychiatric needs (see Cal. Code Regs., tit. 22,
§ 72515, subd. (b) [“The licensee shall: [¶] . . . [¶] [a]ccept and retain only those
patients for whom it can provide adequate care”].) Finally, St. John accused the
hearing officer of being biased against it.
      Following hearing, the trial court issued a lengthy minute order denying St.
John’s petition, and St. John appeals.

3
       However, as we explain in our discussion of the mootness issue, based on the
parties’ representations in their briefs, discovery in that case is ongoing.

                                              9
                                        DISCUSSION
      I. Mootness
      St. John contends that events subsequent to the filing of the appeal render
the order requiring that Ms. Woods be offered the first available bed moot. The
contention depends on facts outside the record on appeal, but which are conceded
by Ms. Woods.
      In its opening brief, St. John states that “Ms. Woods’ counsel will likely
stipulate to” the following facts: there is no evidence that Ms. Woods still lives in
California, that she is currently receiving or in need of skilled nursing care, or that
she intends to return to St. John. In response, in her respondent’s brief, apparently
based on discovery that has occurred in the separate civil lawsuit, Ms. Woods
concedes the following facts (we delete the argumentative language of the brief):
“In this case . . . , after 40 . . . days in the hospital, respondent found another
nursing home in California, where she lived . . . for 14 months. In steadily
declining health, . . . respondent chose to move again in late August 2015, this time
to her daughter’s home in New Jersey. . . . On October 2, 2015, . . . against
medical advice . . . , respondent took an unaccompanied flight from Newark to Los
Angeles, went directly to appellant’s nursing home to see her mother, and then
went directly to Cedars Sinai with complaints of severe chest pains. Released from
the hospital on October 6, 2015, respondent gave her deposition in the related case
(BC556147) on October 8, 2015, and then returned directly to her mother’s
bedside at appellant’s nursing home. Respondent was still there when her mother
passed away on October 10, 2015. Respondent now resides in her daughter’s
home in New Jersey.” Ms. Woods concedes that her mother’s death resulted in the
“end to [her] desire for re-admittance to” St. John.

                                            10
      On these conceded facts, the specific order issued by the hearing officer –
that St. John “immediately offer to readmit [Ms. Woods] to the first available
female bed in a semi-private room” – is moot. “‘It is well settled that an appellate
court will decide only actual controversies and that a live appeal may be rendered
moot by events occurring after the notice of appeal was filed. We will not render
opinions on moot questions or abstract propositions, or declare principles of law
which cannot affect the matter at issue on appeal.’ [Citations.] [¶] The general
rule regarding mootness, however, is tempered by the court’s discretionary
authority to decide moot issues.” (Building a Better Redondo, Inc. v. City of
Redondo Beach (2012) 203 Cal. App. 4th 852, 866-867.)
      Here, the record demonstrates that Ms. Woods’ motivating reason for
wishing to reside at St. John was to be near her mother, who also resided there. As
Ms. Woods now concedes, her mother has passed away, and Ms. Woods no longer
wishes to return. Ms. Woods no longer lives in California, but rather in New
Jersey at her daughter’s home. Given these facts, the order to offer re-admittance
can provide no effective relief, because Ms. Woods will not accept re-admittance.
      However, even “if an appeal is technically moot, [when] ‘there may be a
recurrence of the same controversy between the parties and the parties have fully
litigated the issues,’ a reviewing court may in its discretion reach the merits of the
appeal. [Citation.]” (See City of Hollister v. Monterey Ins. Co. (2008) 165
Cal. App. 4th 455, 480.) Here, Ms. Woods contends that there is a likelihood that
the same controversy regarding St. John’s refusal to readmit her will arise again,
because she still has a separate civil complaint for damages against St. John. As
we have noted, in the civil case, Ms. Woods relies in part on St. John’s alleged
failure to comply with the requirements for an involuntary transfer under section
483.12, subdivision (a), et seq., and incorporated in her complaint an attached copy

                                          11
of the hearing officer’s decision. In arguing that it did not violate section 483.12,
St. John has raised an issue of law, requiring an interpretation of section 483.12.
St. John contends that under the plain meaning of section 483.12, it was not bound
by the first-available-bed requirement, because Ms. Woods was under the care of
her hospice provider (St. Liz) while residing at St. John, and because a St. Liz
physician directed her transfer to the Hospital. We exercise our discretion to
review this issue, because it is likely to be a key legal issue in the pending civil
case, and because the parties have briefed it both in the trial court and on appeal.
We decline to consider any other issues on appeal, which can be better handled
through discovery and litigation in the civil case.

      II. First Available Bed Requirement – Right of Return
      A. Relevant Provisions
      In construing the meaning of section 483.12 (a Medicare administrative
regulation), we use the same rules applicable to the interpretation of statutes.
“Hence, this court should attempt to ascertain the intent of the regulating agency.
[Citation.] Further, in construing a regulation, we may consider other regulations
which may shed light on the meaning of the regulation at issue. [Citation.]
Indeed, similar regulations should be construed in light of one another, and similar
phrases in each would be given like meanings. [Citation.]” (Goleta Valley
Community Hospital v. Department of Health Services (1983) 149 Cal. App. 3d
1124, 1129.)
      In order to place the issue we shall decide in proper context, we must begin
by summarizing the relevant provisions: section 483.12, which governs a skilled
nursing facility’s involuntary transfer or discharge of a resident; section 72520,
which governs California’s bed-hold policy; and Health and Safety Code section

                                           12
1599.1, subdivisions (h)(1) and (h)(2), which specify the appeal rights of a long-
term care resident who is denied readmission in violation of section 483.12.

       1. Transfer and Discharge
       Subdivision (a)(1) of section 483.12 defines the terms “[t]ransfer and
discharge.” It provides: “Transfer and discharge includes movement of a resident
to a bed outside of the certified facility whether that bed is in the same physical
plant or not. Transfer and discharge does not refer to movement of a resident to a
bed within the same certified facility.”

       2. Resident’s Right to Remain in the Facility
       Section 483.12, subdivision (a)(2) governs the requirements for an
involuntary transfer or discharge, meaning one in which the facility transfers or
discharges a resident under circumstances that overcome the resident’s right to
remain in the facility. It provides, as here relevant: “The facility must permit each
resident to remain in the facility, and not transfer or discharge the resident from the
facility unless – [¶] (i) The transfer or discharge is necessary for the resident’s
welfare and the resident’s needs cannot be met in the facility; [¶] [or] [¶] . . .
(iii) The safety of individuals in the facility is endangered.”4

4
        Section 483.12, subdivision (a)(2) provides in full:
        “Transfer and discharge requirements. The facility must permit each resident to
remain in the facility, and not transfer or discharge the resident from the facility unless –
        “(i) The transfer or discharge is necessary for the resident’s welfare and the
resident’s needs cannot be met in the facility;
        “(ii) The transfer or discharge is appropriate because the resident’s health has
improved sufficiently so the resident no longer needs the services provided by the
facility;
        “(iii) The safety of individuals in the facility is endangered;
        “(iv) The health of individuals in the facility would otherwise be endangered;
                                               13
       3. Documentation for Transfer or Discharge
       Section 483.12, subdivision (a)(3) specifies the documentary procedure
necessary for a facility to implement such a transfer or discharge of a resident:
“When the facility transfers or discharges a resident under any of the
circumstances specified in paragraphs (a)(2)(i) through (v) of this section, the
resident’s clinical record must be documented. The documentation must be made
by – [¶] (i) The resident’s physician when transfer or discharge is necessary
under paragraph (a)(2)(i) or paragraph (a)(2)(ii) of this section; and [¶] (ii) A
physician when transfer or discharge is necessary under paragraph (a)(2)(iv) of this
section.”

       4. Transfer and Discharge Planning
       Section 483.12, subdivision (a)(7) requires, in substance, that the facility
provide a plan for transfer or discharge: “Orientation for transfer or discharge. A
facility must provide sufficient preparation and orientation to residents to ensure
safe and orderly transfer or discharge from the facility.” Further, as mentioned
below in conjunction with the notice requirements, the facility must notify the
resident of “[t]he effective date of transfer or discharge” (subd. (a)(6)(ii)) and
“[t]he location to which the resident is transferred or discharged” (subd. (a)(6)(iii)).

       “(v) The resident has failed, after reasonable and appropriate notice, to pay for (or
to have paid under Medicare or Medicaid) a stay at the facility. For a resident who
becomes eligible for Medicaid after admission to a facility, the facility may charge a
resident only allowable charges under Medicaid; or
       “(vi) The facility ceases to operate.”

                                            14
       5. Notice of State Bed-hold Policy and Readmission
       Section 483.12 has several notice provisions applicable to transfers and
discharges. We mention only some as potentially relevant to our issue.
       Under subdivision (a)(4): “Before a facility transfers or discharges a
resident, the facility must – [¶] (i) Notify the resident and, if known, a family
member or legal representative of the resident of the transfer or discharge and the
reasons for the move in writing and in a language and manner they understand. [¶]
(ii) Record the reasons in the resident’s clinical record; and [¶] (iii) Include in
the notice the items described in paragraph (a)(6) of this section.” The items in
subdivision (a)(6) include “[t]he effective date of transfer or discharge” (subd.
(a)(6)(ii)) and “[t]he location to which the resident is transferred or discharged”
(subd. (a)(6)(iii)).5
       Generally, this notice must be given at least 30 days before the transfer or
discharge. (§ 483.12, subd. (a)(5).) However, under certain circumstances listed
in subdivision (a)(5)(ii), such as when “the safety of individuals in the facility

5
        Subdivision (a)(6) provides in full:
        “(6) Contents of the notice. The written notice specified in paragraph (a)(4) of
this section must include the following:
        “(i) The reason for transfer or discharge;
        “(ii) The effective date of transfer or discharge;
        “(iii) The location to which the resident is transferred or discharged;
        “(iv) A statement that the resident has the right to appeal the action to the State;
        “(v) The name, address and telephone number of the State long term care
ombudsman;
        “(vi) For nursing facility residents with developmental disabilities, the mailing
address and telephone number of the agency responsible for the protection and advocacy
of developmentally disabled individuals established under Part C of the Developmental
Disabilities Assistance and Bill of Rights Act; and
        “(vii) For nursing facility residents who are mentally ill, the mailing address and
telephone number of the agency responsible for the protection and advocacy of mentally
ill individuals established under the Protection and Advocacy for Mentally Ill Individuals
Act.”
                                               15
would be endangered” (§ 483.12, subd. (a)(5)(ii)(A)) the notice may be given “as
soon as practicable before transfer or discharge.” (§ 483.12, subd. (a)(5)(ii).)
      Subdivision (b)(1) provides an additional pre-transfer notice requirement,
applicable when “a nursing facility transfers a resident to a hospital or allows a
resident to go on therapeutic leave.” That notice “must provide written
information to the resident and a family member or legal representative that
specifies – [¶] (i) The duration of the bed-hold policy under the State plan, if any,
during which the resident is permitted to return and resume residence in the
nursing facility; and [¶] (ii) The nursing facility’s policies regarding bed-hold
periods, which must be consistent with paragraph (b)(3) of this section, permitting
a resident to return.” (§ 483.12, subd. (b)(1).)
      Finally for our purposes, when a facility transfers a resident, subdivision
(b)(2) of section 483.12 provides the notice requirement that must occur at the time
of transfer. It provides: “At the time of transfer of a resident for hospitalization or
therapeutic leave, a nursing facility must provide to the resident and a family
member or legal representative written notice which specifies the duration of the
bed-hold policy described in paragraph (b)(1) of this section.” The reference to
“paragraph (b)(1) of this section” refers to subdivision (b)(1)(i), “[t]he duration of
the bed-hold policy under the State plan, if any, during which the resident is
permitted to return and resume residence in the nursing facility.”

      6. California Bed-Hold Policy
      California’s bed-hold policy is contained in section 72520, which provides,
as here relevant: “If a patient of a skilled nursing facility is transferred to a general
acute care hospital as defined in Section 1250(a) of the Health and Safety Code,
the skilled nursing facility shall afford the patient a bed hold of seven (7) days,

                                           16
which may be exercised by the patient or the patient’s representative.” (§ 72520,
subd. (a).)6

       7. Return after Transfer
       When the state bed-hold period has expired, section 483.12, subdivision
(b)(3) provides a transferred resident with a right to return to the facility, to the
next available bed. It states: “Permitting resident to return to facility. A nursing
facility must establish and follow a written policy under which a resident, whose
hospitalization or therapeutic leave exceeds the bed-hold period under the State
plan, is readmitted to the facility immediately upon the first availability of a bed in
a semi-private room if the resident – [¶] (i) Requires the services provided by the
facility; and [¶] (ii) Is eligible for Medicaid nursing facility services.”

       8. Refusal to Re-admit
       After a transfer for treatment in an acute care hospital, if a facility refuses to
re-admit a resident under section 483.12, subdivision (b)(3), the refusal is
tantamount to an involuntary transfer. Health and Safety Code section 1599.1,
subdivision (h) provides in relevant part: “(h)(1) If a resident of a long-term

6
        Like section 483.12, section 72520 also has a notice provision, which requires that
“upon transfer of the patient of a skilled nursing facility to a general acute care hospital,
the skilled nursing facility shall inform the patient, or the patient’s representative, in
writing of the right to exercise this bed hold provision.” (§ 72520, subd. (b).) A skilled
nursing home that “fails to meet these requirements shall offer to the patient the next
available bed appropriate for the patient’s needs,” and “[t]his requirement shall be in
addition to any other remedies provided by law.” (§ 72520, subd. (c).) However, “[i]f
the patient’s attending physician notifies the skilled nursing facility in writing that the
patient’s stay in the general acute care hospital is expected to exceed seven (7) days, the
skilled nursing facility shall not be required to maintain the bed hold.” (§ 72520, subd.
(a)(3).)

                                             17
health care facility has been hospitalized in an acute care hospital and asserts his or
her rights to readmission pursuant to bed hold provisions, or readmission rights of
either state or federal law, and the facility refuses to readmit him or her, the
resident may appeal the facility’s refusal. [¶] (2) The refusal of the facility as
described in this subdivision shall be treated as if it were an involuntary transfer
under federal law, and the rights and procedures that apply to appeals of transfers
and discharges of nursing facility residents shall apply to the resident’s appeal
under this subdivision.”

      9. Summary
      As relevant to the issue we are deciding, the plain meaning of these
provisions makes clear that when a skilled nursing facility involuntarily transfers
or discharges a resident because of circumstances described in section 483.12,
subdivision (a)(2)(i) (for the resident’s welfare and whose needs the facility cannot
meet) or subdivision (a)(2)(iii) (for the safety of persons at the facility), the
following requirements apply. First, the facility must identify the appropriate
reason for transfer or discharge as specified in section 483.12, subdivision (a)(2).
Second, it must comply with the documentation requirements of section 483.12,
subdivision (a)(3). Third, as applicable to the case, it must comply with the notice
provisions of section 483.12, subdivisions (a)(4), (a)(5), (a)(6), (b)(1), and (b)(2).
Fourth, it must provide the resident with “sufficient preparation and orientation . . .
to ensure a safe and orderly transfer or discharge from the facility” as required by
section 483.12, subdivisions (a)(7), including giving notice of the effective date of
the transfer or discharge and the location to which the resident will be transferred
or discharged (subds. (a)(6)(ii) and (iii)). Fifth, it must follow a written policy
consistent with section 483.12, subdivision (b)(3), under which a resident who was

                                           18
transferred for “hospitalization or therapeutic leave” is readmitted to the first
available bed if the State bed-hold period (in California, a 7-day bed-hold period
(§ 72520)) has expired, and if the resident requires the services provided by the
facility and is Medicaid eligible. Finally, a refusal to readmit is “treated as if it
were an involuntary transfer under federal law” (§ 1599.1, subd. (h)(2)), meaning
that absent compliance with the applicable involuntary transfer requirements under
section 483.12, the refusal to readmit is improper.

       B. St. John’s Contention
       St. John contends that it was not bound by section 483.12 (in particular, the
requirements of notice before or at the time of that transfer, the bed-hold period,
readmission after the State bed-hold period expire, and transfer planning). The
reason: Ms. Woods’ hospice care provider, St. Liz, ordered her transfer to the
Hospital, rather than St. John.
       As best we understand it, St. John’s logic is as follows. The language of
section 483.12 provides that the justification for an involuntary transfer under
subdivision (a)(2) and the documentation required under subdivision (a)(3) apply
only if the facility “transfers” the resident.7 Thus, St. John asserts, the other
section 483.12 requirements also apply only if the facility “transfers” the resident.

7
        See subdivision (a)(2) [“[t]he facility must permit each resident to remain in the
facility, and not transfer or discharge the resident from the facility unless” one or more of
the listed circumstances are met]; subdivision (a)(3) [documentation of the reason for
transfer or discharge must be made “[w]hen the facility transfers or discharges a resident”
under circumstances described in subdivision (a)(2)].

                                             19
Although Ms. Woods resided at St. John, she had elected St. Liz as her hospice
provider under 42 Code of Federal Regulations section 418.24, subdivision (a).8
Further, as required by 42 Code of Federal Regulations section 418.112,
subdivision (b), St. Liz had “assume[d] responsibility for professional management
of the resident’s hospice services provided, in accordance with the hospice plan of
care and the hospice conditions of participation.” As such, it was Ms. Woods
attending physician, acting for St. Liz (as opposed to St. John), who determined
that Ms. Woods should be transferred from St. John to the Hospital for a
psychiatric evaluation and treatment. Therefore, St. John argues, it did not
“transfer” Ms. Woods. Rather, St. Liz did. Further, according to St. John, it was
not obligated to comply with section 483.12, including the duty to readmit her.
       We disagree. There is no doubt that Ms. Woods’ relocation from St. John to
the Hospital was a transfer under section 483.12, subdivision (a)(1) – it was a
“movement of a resident to a bed outside of the certified facility.” St. John asserts
that St. Liz was responsible for the transfer, but St. John does not state, or even
imply, that St. Liz was responsible for complying with the requirements of section
483.12. The reason is obvious. St. Liz was not the skilled nursing facility where
Ms. Woods resided, and thus St. Liz was not covered by section 483.12. Under St.
John’s logic, section 483.12 simply did not apply.
       But that result violates the plain meaning of section 483.12 as a whole and
common sense. Section 483.12 expressly refers to the obligations the facility bears

8
       42 Code of Federal Regulations section 418.24, subdivision (a)(1) provides: “An
individual who meets the eligibility requirement of § 418.20 may file an election
statement with a particular hospice. If the individual is physically or mentally
incapacitated, his or her representative (as defined in § 418.3) may file the election
statement.” An individual is qualified to file a hospice election if the person is entitled to
Medicare Part A and is certified as being terminally ill. (42 C.F.R. § 418.20, subds. (a) &
(b).)
                                              20
to a “resident,” and does not contain any suggestion that if the resident is under the
care of a hospice provider, the involuntary transfer provisions do not apply.
Indeed, that result makes no sense. Surely, given that a terminally ill resident at a
skilled nursing facility is authorized to elect hospice care, and that the skilled
nursing facility is authorized to contract with hospice care providers to provide
such care at the facility, federal regulations would not deprive such a resident of
the protections of section 483.12 simply based on whose employee – the hospice’s
or the facility’s – determines the need for a transfer. And if that were the intent,
we presume that the regulations would so state. Thus, we decline to read into
section 483.12 any exemption that applies solely because a resident’s hospice care
provider determines the need for an acute care hospitalization rather than the long
term care facility.
      St. John summarily asserts, without explanation, that if it had prepared a
discharge plan in connection with its refusal to readmit Ms. Woods, it would have
violated both its contract with St. Liz and 42 Code of Federal Regulations section
418.112, subdivision (c)(3), which provides that a skilled nursing facility such as
St. John “must have a written agreement that specifies the provision of hospice
services in the facility” including “[a] provision stating that the hospice assumes
responsibility for determining the appropriate course of hospice care, including the
determination to change the level of services provided.”
      But St. John fails to explain the purported conflict. Section 483.12 required
St. John to identify a justifying circumstance for refusing to re-admit Ms. Woods
under subdivision (a)(2), to document it under subdivision (a)(3), and to provide
preparation and orientation for a safe and orderly transfer under subdivision (a)(7),
including determining the effective date of transfer or discharge and the location to
which Ms. Woods would be sent (subds. (a)(6)(i) and (ii)). Certainly St. John, as

                                           21
the facility in which Ms. Woods resided, could comply with these duties in
consultation with St. Liz, without purporting to dictate the appropriate course of
hospice care or level of service provided. Indeed, several provisions of 42 Code of
Federal Regulations section 418.112 contemplate such cooperation. (See 42 Code
of Fed. Regs., § 418.112, subd. (c)(1) [skilled nursing facility’s written agreement
with hospice service must explain “[t]he manner in which the SNF/NF [skilled
nursing facility or nursing facility] and the hospice are to communicate with each
other and document such communications to ensure that the needs of patients are
addressed and met 24 hours a day”]; id., subd. (c)(2) [agreement must require the
skilled nursing facility to “immediately notif[y] the hospice if – [¶] (i) A
significant change in a patient’s physical, mental, social, or emotional status
occurs; [¶] (ii) Clinical complications appear that suggest a need to alter the plan
of care; [or] [¶] (iii) A need to transfer a patient from the SNF/NF . . . , and the
hospice makes arrangements for, and remains responsible for, any necessary
continuous care or inpatient care necessary related to the terminal illness and
related conditions”]; id. subd. (c)(4) [agreement must require the skilled nursing
facility “to continue to furnish 24 hour room and board care, meeting the personal
care and nursing needs that would have been provided by the primary caregiver at
home at the same level of care provided before hospice care was elected”].) Thus,
we see no conflict between, on the one hand, St. John’s duty to perform discharge
planning under section 483.12, and, on the other hand, either the requirements of
42 Code of Federal Regulations section 418.112, subdivision (c)(4), or St. John’s
contract with St. Liz.
      St. John also contends that if it readmitted Ms. Woods, and then complied
with the requirements of section 483.12 to transfer or discharge her, including
preparation of a discharge plan, it would have violated Health and Safety Code

                                          22
section 1432 (section 1432). That statute prohibits a long term care facility from
discriminating or retaliating against any “complainant or . . . patient . . . on the
basis or for the reason that the complainant, patient, . . . or any other person has
presented a grievance or complaint, or has initiated or cooperated in any
investigation or proceeding of any governmental entity relating to care, services, or
conditions at that facility. A licensee who violates this section is subject to a civil
penalty of no more than ten thousand dollars ($10,000), to be assessed by the
director and collected in the manner provided in Section 1430.” (§ 1432, subd.
(a).)
        St. John’s contention that it would violate section 1432, subdivision (a) by
readmitting Ms. Woods and planning her discharge is based on the presumption
created by section 1432, subdivision (b), which provides: “Any attempt to expel a
patient from a long-term health care facility, or any type of discriminatory
treatment of a patient by whom, or upon whose behalf, a grievance or complaint
has been submitted, directly or indirectly, to any governmental entity or received
by a long-term health care facility administrator or any proceeding instituted under
or related to this chapter within 180 days of the filing of the complaint or the
institution of the action, shall raise a rebuttable presumption that the action was
taken by the licensee in retaliation for the filing of the complaint.” (Italics added.)
        Although St. John does not fully develop the argument, it appears that St.
John is contending that if it had readmitted Ms. Woods, complied with the
discharge requirements of section 483.12, and then discharged Ms. Woods, all
within 180 days of the ombudsman’s complaint, it would be presumed to be in
violation of section 1432, subdivision (a). However, the presumption of section
1432, subdivision (b) is one “affecting the burden of producing evidence as
provided in Section 603 of the Evidence Code.” (§ 1432, subd. (d).) The effect of

                                           23
such a presumption is that “when the party against whom such a presumption
operates produces some quantum of evidence casting doubt on the truth of the
presumed fact, the other party is no longer aided by the presumption. The
presumption disappears, leaving it to the party in whose favor it initially worked to
prove the fact in question.” (Rancho Santa Fe Pharmacy, Inc. v. Seyfert (1990)
219 Cal. App. 3d 875, 882.)
      Thus, St. John’s concern about being found in violation of section 1432 is
unfounded. Obviously, if St. John complied with the requirements of a discharge
under section 483.12, and thereafter discharged Ms. Woods, that evidence would
show that St. John was not discriminating or retaliating against her, but rather
complying with the nondiscriminatory and non-retaliatory discharge requirements
of section 483.12. Thus, the presumption affecting the burden of proof under
section 1432, subdivision (b) would disappear. In short, it is inconceivable that
that St. John would have been in violation of section 1432 had it readmitted Ms.
Woods and validly complied with section 483.12 in later discharging her.
      Thus, for all of the foregoing reasons, we conclude that section 483.12 does
not exempt a skilled nursing facility from the readmission requirement (483.12,
subd. (b)(3)) solely because the transfer to an acute care hospital from which the
resident is returning was ordered by the resident’s hospice care provider rather than
the facility itself. To the extent St. John contends that its refusal to readmit Ms.
Woods did not constitute an involuntary transfer because she was returning from
an acute hospitalization ordered by St. Liz, St. John is mistaken. Further, that St.
Liz ordered the acute hospitalization also did not exempt St. John from complying
with the involuntary transfer provisions of section 483.12, subdivision (a)(2)
(requiring identification of a justifying circumstance), subdivision (a)(3) (requiring
documentation of the justifying circumstance) and subdivision (a)(7) (requiring

                                          24
preparation and orientation for a safe and orderly transfer), including giving notice
of the effective date of the transfer or discharge and the new resident location
(subds. (a)(6)(ii) and (iii)), before terminating Ms. Woods’ residency. Finally,
there was no risk that readmitting Ms. Woods and later discharging her in
compliance with section 483.12 would have placed St. John in violation of section
1432.

                                      DISPOSITION
             The order denying the petition for writ of administrative mandate is
reversed solely on the ground that the DHCS order for Ms. Woods’ readmission to
St. John is moot. (See Giles, supra, 100 Cal.App.4th at p. 229.) We remand the
matter to the superior court, with directions to dismiss the petition for writ of
administrative mandate as moot. Each side shall bear its own costs on appeal.
             CERTIFIED FOR PUBLICATION

                                               WILLHITE, J.

             We concur:

             EPSTEIN, P. J.                    COLLINS, J.

                                          25