Court Opinion

ID: 613395
Source: CourtListenerOpinion
Date Created: 2011-09-09 16:06:55+00
Date Added: 2024-06-11T17:50:25.227195
License: Public Domain

FILED
                                                           United States Court of Appeals
                                                                   Tenth Circuit
                      UNITED STATES COURT OF APPEALS
                                                                September 9, 2011
                                 TENTH CIRCUIT
                            __________________________         Elisabeth A. Shumaker
                                                                   Clerk of Court
 RICHARD GARY MCGUIRE,

          Plaintiff-Appellant,
                                                        No. 10-3226
 v.                                        (D.Ct. No. 6:08-CV-01072-JTM-KMH)
                                                         (D. Kansas)
 AMERICAN FAMILY MUTUAL
 INSURANCE COMPANY;
 AMERICAN FAMILY LIFE
 INSURANCE COMPANY;
 AMERICAN FAMILY STANDARD
 INSURANCE COMPANY OF
 WISCONSIN,

          Defendants-Appellees.
                       ______________________________

                             ORDER AND JUDGMENT *

Before TYMKOVICH, Circuit Judge, BRORBY, Senior Circuit Judge, and
MATHESON, Circuit Judge.

      Appellant Richard Gary McGuire appeals the district court’s grant of

summary judgment in favor of Appellees, American Family Mutual Insurance

Co., American Family Life Insurance Co., and American Family Standard

      *
         This order and judgment is not binding precedent except under the
doctrines of law of the case, res judicata and collateral estoppel. It may be cited,
however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th
Cir. R. 32.1.
Insurance Co. of Wisconsin (collectively referred to as “American Family”). The

district court granted summary judgment to American Family on Mr. McGuire’s

claims of breach of contract and breach of the implied covenant of good faith and

fair dealing following American Family’s termination of his agent agreement for

rebating a client’s life insurance premium payments. We exercise our jurisdiction

under 28 U.S.C. § 1291 and affirm.

                               I. Factual Background

      In granting summary judgment in favor of American Family, the district

court relied on various affidavits, depositions, and other attachments submitted in

conjunction with American Family’s motion for summary judgment and Mr.

McGuire’s response thereto. Like the district court, we construe the facts

contained therein in the light most favorable to Mr. McGuire as the party

opposing summary judgment. The following undisputed facts provide background

information and/or are material to our disposition of this appeal.

                         A. Contract and Company Policy

      American Family is a Wisconsin insurance company authorized to do

business in Kansas. In March 1989 it entered into a written agent agreement with

Mr. McGuire, authorizing him to act as one of its insurance agents operating in

Kansas. In January 1993 they entered into a second written agreement which

                                         -2-
superceded the earlier agreement and is the agreement on which this action and

appeal are brought. The applicable provisions of the 1993 agreement, which Mr.

McGuire read and understood, provided the agreement would continue until

termination and specifically stated in § 6h:

      1) Except as provided in paragraph 2) below, this agreement may be
      terminated by either party with or without cause by giving written
      notice to the other and shall be deemed terminated as of the date
      specified in that notice. If both parties give notice, the earlier
      termination date shall control.

      2) After two years from the effective date of this agreement ... [American
      Family] will give you notice in writing of any undesirable performance
      which could cause termination of this agreement if not corrected.
      [American Family] will not terminate this agreement for those reasons for a
      period of six months after that written notice. In no case shall notice of
      undesirable performance be required prior to termination if the
      performance in question involves a violation of [§] 4i or any other
      dishonest, disloyal or unlawful conduct ....

App. Vol. 1 at 113-14 (emphasis added). With respect to § 4i, Mr. McGuire

agreed:

      To maintain a good reputation in [his] community and to direct [his]
      efforts toward advancing the interests and business of [American
      Family] to the best of [his] ability, to refrain from any practices
      competitive with or prejudicial to [American Family] and to abide by
      and comply with all applicable insurance laws and regulations.

App., Vol. 1 at 112 (emphasis added).

      Section 6i of the agreement, entitled “Termination Review Procedure,”

stated, in part, “[i]n the event [American Family] terminates this agreement, you

                                         -3-
may request a review in accordance with the Termination Review Procedure then

in effect.” App., Vol. 1 at 114. Section 7c, entitled “Binding Provisions,”

provided:

      Rates, rules, regulations and all provisions contained in [American
      Family’s] Agent’s Manuals and all changes to them shall be binding
      upon you. If any inconsistency or ambiguity exists between this
      agreement and such rate, rule, regulation, provision or other
      statement or statements, whether written or oral, this agreement shall
      control.

App., Vol. 1 at 117. Finally, § 7d required the agreement be interpreted and

construed in accordance with Wisconsin law.

      In addition to terms of the agreement, American Family also provided

manuals and other written resource materials to its agents, including a Life

Compliance Manual. It provided the Life Compliance Manual in paper form until

May 2002, after which it was provided in electronic format. All American Family

agents, including Mr. McGuire, had online access to the electronic manual and its

updates. 1 With respect to the issue of rebating, the written version of the Life

Compliance Manual stated:

                                      Rebating

      AN AGENT MAY NOT GIVE A POLICYOWNER OR
      PROSPECTIVE CLIENT ANYTHING OF SIGNIFICANT VALUE
      (OVER $10) AS AN INDUCEMENT TO PURCHASE OR

      1
        While Mr. McGuire claims he never saw the Life Compliance Manual, he
admits he had online access to all American Family materials.

                                         -4-
      MAINTAIN INSURANCE WITH AMERICAN FAMILY.

      GENERAL RULES            An agent may not pay all or any part of an
                               initial or renewal premium for a
                               policyowner or prospective client.

                                      ....

                               An agent may not give a policyowner or
                               prospective client any item worth over $10.

                               Payment of cash in any amount to a
                               policyowner or prospective client is
                               prohibited.

App. Vol. 1 at 142 (italic emphasis added).

      In 2002, the electronic format of the Life Compliance Manual provided the

following provisions and discussion regarding rebating:

      Rebating

            You may not give a policyowner or prospective client
            anything of significant value (over $10) as an
            inducement to purchase or maintain Life Insurance with
            American Family.

                   ....

            General Rules

            You may not pay or loan all or any part of an initial or
            renewal premium for a policyowner or prospective client

                   ....

            FAQ (Frequently Asked Questions)

                                         -5-
            Question

            Can I pay a client’s premium if they are a little short for a
            given month, and I know they will be able to pay me back in a
            short period of time?

            Answer

            No. This is rebating, and is taken very seriously by the Home
            Office and State Insurance Departments.

            Question

            Can I advance a premium when the Home Office has lost
            the client’s check?

            Answer

            No. Advancing premiums on behalf of a client is rebating.

App., Vol. 1 at 143 (italic emphasis added). The electronic version of this section

of the Life Compliance Manual underwent minor and nonmaterial revisions

during Mr. McGuire’s tenure as an agent with American Family.

      In addition to American Family’s prohibition against rebating, Kansas law

prohibits rebating a client’s insurance premiums, which Mr. McGuire admitted he

knew. As discussed hereafter, several Kansas statutes expressly prohibit agents

from rebating premiums and came into effect prior to 1989 when Mr. McGuire

took his Kansas licensing examination.

                                         -6-
         Mr. McGuire also took training courses on insurance law prior to taking his

Kansas agent licensing examination and participated in law insurance training

courses offered by American Family; during his initial training he learned

rebating is illegal. In addition, in an email memorandum dated June 10, 2004,

and sent to all the insurance agents in Mr. McGuire’s region, American Family

instructed its agents to refrain from certain types of “unacceptable” conduct,

including rebating, and that discovery of such unacceptable acts would result in

immediate and appropriate action, including dismissal.

                         B. Mr. McGuire’s Rebating Conduct

         In November 2000, Mr. McGuire prepared and submitted to American

Family an application for the purchase of $250,000 of term life insurance for

Matthew Carney – an American Family insurance adjuster and “good friend.” Mr.

McGuire also provided a document he prepared showing his assumption Mr.

Carney would qualify for the Nonsmoker/Select rate of $297.50 annually and

submitted Mr. Carney’s check in that amount with the application. However, Lori

Oakley – the American Family underwriter who reviewed the application – found

Mr. Carney ineligible for the Select rate because he lost a sibling to cancer at age

ten. 2

         2
        The statement Ms. Oakley recorded online in the underwriting records
explained: “Because of Matthew’s family history of death before age sixty due to
                                                                   (continued...)

                                          -7-
      While Mr. Carney did not qualify for the Select rate, Ms. Oakley approved

his application for a higher premium for the Nonsmoker rate, after which

American Family issued life insurance to him at the premium rate of $472.50

rather than the Nonsmoker/Select rate of $297.50 quoted to him by Mr. McGuire.

In so doing, it issued a bill for the balance due, which was paid by Mr. McGuire –

not Mr. Carney. Thereafter, for the next four years, American Family issued a

bill to Mr. Carney for $472.50; each time, Mr. Carney wrote a check payable to

American Family for only $297.50 – the price quoted to him by Mr. McGuire –

and Mr. McGuire paid the balance.

      In December 2005, Connie Kunick – a Life Services Specialist for

American Family – received calls from Mr. Carney, who reported the bill for his

life insurance reflected a premium due of $472.50 per year instead of the correct

rate of $297.50 and explained he received similar erroneous billings over the past

five years. After making inquiries into the situation, Ms. Kunick informed Mr.

      2
        (...continued)
cancer in a sibling, Select and Preferred rates are not available.” App., Vol. 1 at
175. According to Ms. Oakley, she was also initially concerned about Mr.
Carney’s elevated protein level from his first urine test, but because his second
test showed no such elevation, she approved his application. In turn, Mr.
McGuire believed it was an elevated cholesterol test which was of concern and
submitted the results of a second cholesterol test to American Family. While Mr.
McGuire repeatedly relies on this misunderstanding to oppose summary judgment,
it is immaterial or unnecessary for resolution of this appeal, as explained
hereafter.

                                        -8-
Carney he did not qualify for the Select rate because of his family history of

cancer, but he did qualify for the Preferred rate, and his premium would be

$352.50 per year if he wished to keep the policy in force, to which he agreed.

       Thereafter, American Family conducted an investigation into the payments

made by Mr. McGuire on Mr. Carney’s behalf. One of its employees, Clint

Poeschl, interviewed Mr. McGuire, who admitted he paid a portion of Mr.

Carney’s life insurance premiums for the past five years because Mr. Carney did

not qualify for the Select rate he initially quoted him. Mr. Poeschl also

interviewed Mr. Carney, who confirmed that over the last five years he paid only

$297.50 annually on his life insurance premiums. Mr. Poeschl then contacted

American Family’s in-house counsel, who advised him Mr. McGuire’s payment of

premiums on behalf of an insured constituted rebating prohibited under Kansas

law.

       Mr. Poeschl then submitted a report of his investigation to American

Family’s Kansas Sales Director, Rachelle Burton, who, in turn, discussed the

matter with American Family’s Regional Vice President, Michael Duran. Based

on the information obtained during the investigation, Mr. Duran decided to

terminate the agent agreement between Mr. McGuire and American Family on

grounds Mr. McGuire impermissibly rebated a client’s premium payments in

                                         -9-
violation of Kansas law.

      On January 3, 2006, Ms. Burton and Mr. Poeschl met with Mr. McGuire to

advise him of the termination of his agent agreement. Pursuant to § 6h, they also

gave him a written letter notifying him of his termination, reminded him of the

termination review procedure in § 6i of his agent agreement, and provided him a

detailed written summary of that review procedure. Mr. McGuire declined to

exercise the review procedure at that time and never formally filed a request for

such a review. Ultimately, American Family paid him the termination benefits

contemplated by his agent agreement, which totaled over $405,000.

                             II. Procedural Background

      Following his termination, Mr. McGuire filed his complaint alleging claims

of breach of contract and implied covenant of good faith and fair dealing.

Following discovery, American Family filed a motion for summary judgment,

which the district court granted on August 9, 2010. In granting summary

judgment, the district court determined Wisconsin substantive law applied to the

terms of the agent agreement but that Kansas insurance law governed the issue of

whether Mr. McGuire’s payment of Mr. Carney’s insurance premiums constituted

illegal rebating. After considering the applicable Kansas statutes, the district

court held an insurance agent’s payment of a portion of the premiums due from a

                                         -10-
customer on an insurance policy sold by that agent constituted rebating in

violation of Kansas law.

      In so holding, the district court determined Kan. Stat. Ann. § 40-2404(8),

which prohibits an agent from rebating premiums, was designed to prohibit

discrimination among the same class of individuals purchasing insurance and used

an objective standard which assumes a reasonable consumer would view payment

or other consideration by an agent as an inducement to purchase insurance. It

disagreed with Mr. McGuire’s interpretation of the statute as requiring an agent’s

subjective intent, explaining such an interpretation would discriminate against

members of the same class who did not benefit from such rebating. In addition,

the district court pointed out American Family’s Life Compliance Manual, as well

as a retired Kansas Insurance Department official who testified on behalf of

American Family, deemed such payments impermissible rebating, regardless of an

agent’s intent.

      By paying a portion of the premium in violation of Kansas law, the district

court determined, Mr. McGuire violated his agreement to abide by and comply

with all applicable Kansas insurance laws and regulations, and therefore,

American Family could terminate his agent agreement. Accordingly, it

determined American Family did not breach the agreement and granted summary

                                        -11-
judgment to American Family on Mr. McGuire’s breach of contract claim.

      The district court also ruled in favor of American Family on Mr. McGuire’s

claim of breach of implied covenant of good faith and fair dealing, explaining the

express terms of the agent agreement permitted termination of the agreement in

the event he violated state law, which he did when he rebated Mr. Carney’s

insurance premiums. In so holding, the district court explained it would not

“second-guess the business judgment” of the regional vice president who made

the decision to terminate the agent agreement based on Mr. McGuire’s state law

violation.

                                   III. Discussion

                           A. Issues Presented on Appeal

      On appeal, Mr. McGuire asserts the district court erred in granting

summary judgment to American Family on his claims of breach of contract and

implied covenant of good faith and fair dealing. In making these assertions, Mr.

McGuire contends material, disputed facts exist precluding summary judgment, as

indicated in his factual allegations: (1) he merely paid the difference on the

premiums in an effort to protect both Mr. Carney and American Family while he

tried to get American Family to fix its error in billing Mr. Carney for the

Nonsmoking rate, rather than the lower Select/Nonsmoking rate; (2) neither he

                                         -12-
nor Mr. Carney intended his payments toward Mr. Carney’s premiums to induce

Mr. Carney to buy the life insurance; (3) in 2000, when the error happened, he

immediately contacted American Family questioning the underwriting decision

and the underwriter erroneously told him Mr. Carney’s cholesterol tested too high

to qualify for the Select/Nonsmoking rate, rather than disclosing that his sister’s

death from cancer disqualified him from such a rate; (4) he told Mr. Carney in

2001, when he received the second premium bill for $472.50, that American

Family made a mistake; (5) he tried by telephone each year to get American

Family to bill Mr. Carney at the lower Select/Nonsmoking rate when his premium

came due, but American Family took no corrective action; (6) he never saw

American Family’s Life Compliance Manual, which “categorically condemned”

illegal rebating by agents; (7) American Family performed an “incomplete and

slanted internal investigation,” resulting in its decision to terminate him on

inaccurate, misleading, dishonest, and incomplete information, and leading to Mr.

Duran’s mistaken conclusion Mr. McGuire’s behavior constituted “egregious”

misconduct; and (8) American Family investigated other agents suspected of

rebating and did not terminate some of those agents, including one person in

particular who violated an Iowa anti-rebating statute. 3

      3
         As discussed hereafter, we find none of these factual allegations, even if
true, dispositive of this appeal. Nonetheless, we note Mr. McGuire has provided
no evidence, including any documentation supporting his alleged communications
from 2000 to 2005 with Mr. Carney or American Family; nor can he identify with
                                                                       (continued...)

                                         -13-
      In addition, Mr. McGuire claims the district court made various legal errors

in granting summary judgment. He argues the district court impermissibly

determined Kan. Stat. Ann. § 40-2404(8) should be objectively construed as to

whether a reasonable consumer would view payment as an inducement to

purchase insurance, rather than subjectively viewing the statute to determine his

or Mr. Carney’s intent. In that regard, he argues American Family must establish

his payments enticed Mr. Carney to buy the insurance or that he intended to

induce Mr. Carney to purchase insurance by making those payments. Mr.

McGuire also argues the district court’s objective construction of the statute is

inconsistent with the legislative intent or purpose of the anti-rebating statute to

avoid discrimination because American Family’s rate error in overcharging Mr.

Carney discriminated against Mr. Carney. Mr. McGuire also argues that in

holding he violated Kan. Stat. Ann. § 40-2404(8) as a matter of law the district

court impermissibly relied on nonstatutory materials, consisting of American

Family’s Life Compliance Manual and the opinion of a retired Kansas Insurance

Department official.

      As to his other contract claim, Mr. McGuire contends the district court

erred when it determined his violation of Kansas law and American Family’s

      3
       (...continued)
any certainty which individuals at American Family he allegedly talked to about
Mr. Carney’s premium issue.

                                         -14-
contractual right to terminate him “trumped” any obligation it had to deal with

him fairly and in good faith. He also claims the district court erred in concluding

it should not second-guess Vice President Duran’s business judgment in

terminating him. He suggests American Family breached its duty of good faith

and fair dealing when Vice President Duran unfairly decided to terminate him on

an uninformed basis after Mr. McGuire’s seventeen years as an agent, as

compared with American Family’s failure to terminate at least one other Iowa

agent who also participated in rebating.

                          B. Applicable Law and Analysis

      In addressing Mr. McGuire’s many contentions, we begin with a discussion

of our standard of review and the applicable law and legal principles we apply in

interpreting statutes and contracts under state law. In diversity cases, as

presented here, federal law determines the propriety of the district court’s grant of

summary judgment. See Stickley v. State Farm Mut. Auto. Ins. Co., 505 F.3d

1070, 1076 (10 th Cir. 2007). “We review a district court’s decision to grant

summary judgment de novo, viewing all facts in the light most favorable to the

party opposing summary judgment,” which, in this case, is Mr. McGuire.

Grynberg v. Total, S.A., 538 F.3d 1336, 1346 (10 th Cir. 2008) (internal quotation

marks omitted). We will affirm a grant of summary judgment if no genuine

dispute of material fact exists and the prevailing party, American Family, is

                                           -15-
entitled to judgment as a matter of law. Id. (relying in part on Fed. R. Civ. P.

56(c)). As the nonmoving party, Mr. McGuire may not rest merely on his

allegations but must set forth specific facts showing there is a genuine issue for

trial. See U.S. ex rel. Burlbaw v. Orenduff, 548 F.3d 931, 958 (10 th Cir. 2008).

      The parties agree the district court properly applied Wisconsin contract law

to the terms of the agent agreement, as contemplated by § 7d of the agent

agreement, and Kansas law with respect to the rebating statutes in question. We

proceed under the same assumption. In applying Wisconsin and Kansas law,

“[t]his court must determine issues of state law as we believe the highest state

court would decide them.” Clark v. State Farm Mut. Auto. Ins. Co., 319 F.3d

1234, 1240 (10 th Cir. 2003). “Although we are not bound by a lower state court

decision, decisions of a state’s intermediate appellate courts are some evidence of

how the state supreme court would decide the issue, and we can consider them as

such, even if they are not binding precedent under state law.” Id. (internal

quotation marks omitted).

      In addressing the terms of Mr. McGuire’s agent agreement and applying

Wisconsin law, “[w]e review de novo a district court’s application of state law to

interpret a contract.” Deer Crest Assoc. I v. Avalon Deer Valley, 566 F.3d 1246,

1248 (10 th Cir. 2009). Under Wisconsin law, “[w]here a party’s claims rest on [a]

                                         -16-
contract, we must apply the contract’s language.” Brew City Redev. Group v. The

Ferchill Group, 714 N.W.2d 582, 585-86 (Wis. Ct. App. 2006). A complaint

states a claim for breach of contract under Wisconsin law when it alleges: (1) a

contract creating obligations flowing from defendant to plaintiff; (2) a breach of

those obligations; and (3) damages from the breach. See id. at 588.

      In this case, §§ 4i and 6h of the agent agreement expressly state no notice

of undesirable performance is necessary prior to termination for unlawful

conduct, including a violation of all applicable insurance laws and regulations.

Therefore, if Mr. McGuire violated Kansas law by participating in the illegal

practice of rebating, American Family may, under the agent agreement, terminate

the contract without breaching the terms of the contract. Like the district court,

we look to Kansas law and its statutes to determine if Mr. McGuire’s conduct in

paying Mr. Carney’s premiums violated Kansas law and thereby his agent

agreement.

      Under Kansas law, “[i]nterpretation of a statute is a question of law,” and

“[t]he most fundamental rule of statutory construction is that the intent of the

legislature governs if that intent can be ascertained.” Fisher v. DeCarvalho, ___

P.3d ___, 2011 WL 2507833, at *4 (Kan. Ct. App. June 24, 2011) (slip. op.)

(emphasis added). “The legislature is presumed to have expressed its intent

                                         -17-
through the language of the statutory scheme it enacted.” Goldsmith v. State, 255

P.3d 14, 17 (Kan. 2011) (internal quotation marks omitted). “When construing

statutes to determine legislative intent, ... courts must consider various provisions

of an act in pari materia with a view of reconciling and bringing the provisions

into workable harmony if possible.” State v. Casey, 211 P.3d 847, 850 (Kan.

App. 2009). When attempting to “ascertain the legislature’s intent through the

statutory language it employs,” courts must give “ordinary words their ordinary

meaning.” Fisher, 2011 WL 2507833, at *4 (internal quotation marks omitted).

      Where the statute is plain and unambiguous, statutory construction is

unnecessary. See Goldsmith, 255 P.3d at 17; Fisher, 2011 WL 2507833, at *4.

Only if a statute’s language or text is unclear or ambiguous are the canons of

construction or legislative history applied to construe the legislative intent. See

Fisher, 2011 WL 2507833, at *4. “[W]e interpret state laws according to state

rules of statutory construction,” Finstuen v. Crutcher, 496 F.3d 1139, 1148 (10 th

Cir. 2007), and “we are permitted to construe ambiguous state statutes and to

extrapolate the true meaning of such statutes according to traditional rules of

statutory construction.” Phelps v. Hamilton, 59 F.3d 1058, 1070 (10 th Cir. 1995).

Thus, if “the statute is ambiguous on its face,” we may “look at the historical

background of [the] statute’s enactment, the circumstances surrounding its

passage, the statute’s purposes, and its effect.” Goldsmith, 255 P.3d at 17.

                                         -18-
       With these principles in mind, we turn to the Kansas rebating statutes on

which the parties rely. Kan. Stat. Ann. § 40-2403 provides: “[n]o person shall

engage in this state in any trade practice which is defined in this act as, or

determined pursuant to [Kan. Stat. Ann.] 40-2406, to be an unfair method of

competition or an unfair or deceptive act or practice in the business of insurance.”

Section 40-2404, on which the crux of the district court’s decision and this appeal

rests, states, in part:

       40-2404. Unfair methods of competition or unfair and deceptive
       acts or practices; title insurance agents, requirements; disclosure
       of nonpublic personal information; rules and regulations.

       The following are hereby defined as unfair methods of competition
       and unfair or deceptive acts or practices in the business of
       insurance:

                      ....

              (7) Unfair discrimination. (a) Making or permitting any
              unfair discrimination between individuals of the same
              class and equal expectation of life in the rates charged
              for any contract of life insurance or life annuity or in
              the dividends or other benefits payable thereon, or in
              any other of the terms and conditions of such contract.

                      ....

              (8) Rebates. (a) Except as otherwise expressly provided
              by law, knowingly permitting, offering to make or
              making any contract of life insurance, life annuity or
              accident and health insurance, or agreement as to such
              contract other than as plainly expressed in the insurance
              contract issued thereon; paying, allowing, giving or
              offering to pay, allow or give, directly or indirectly, as
              inducement to such insurance, or annuity, any rebate of

                                          -19-
             premiums payable on the contract, any special favor or
             advantage in the dividends or other benefits thereon, or
             any valuable consideration or inducement what[so]ever
             not specified in the contract; or giving, selling,
             purchasing or offering to give, sell or purchase as
             inducement to such insurance contract ... any stocks,
             bonds or other securities of any insurance company ... or
             anything of value whatsoever not specified in the
             contract.

Kan. Stat. Ann. § 40-2404 (emphasis added).

      In construing the ordinary words of these statutes and applying Kansas’s

most fundamental rule in determining the legislature’s intent from those words, it

is clear the legislature’s intent in passing §§ 40-2403 and 40-2404 was to prevent

or prohibit unfair discrimination practices in the business of insurance. 4 This

includes an agent’s rebate payment of an insured’s premium, which the legislature

deemed an “unfair method[] of competition and unfair or deceptive acts or

practices in the business of insurance.” Kan. Stat. Ann. § 40-2404. We further

      4
         The intent of these statutes is clear from the legislature’s language.
Moreover, as the district court points out, the Kansas Supreme Court, in
discussing an earlier version of an anti-rebating statute, observed that “[t]he
manifest purpose of this statute was to break up the practice of granting special
favors in a business affected with a public interest, in which equality should
prevail.” Nat’l Sav. Life Ins. Co. v. Hobbs, 284 P. 397, 399 (Kan. 1930). As
explained in a 1992 Kansas Attorney General opinion, insurance rate regulation in
Kansas is predicated on the need “to avoid discrimination as between
policyholders” and such statutes specifically forbid “unfair discrimination.” Kan.
Atty. Gen. Op. No. 92-150, 1992 WL 613513, at **2-3 (Kan. A.G. 1992)
(discussing Kan. Stat. Ann. § 40-941 (fire insurance) and § 40-1122 (casualty
insurance)).

                                         -20-
note § 40-2404(8), which specifically prohibits rebating, is directed only at the

insurance agent and not the insured. While the statute suggests an agent’s

impermissible payment of a premium constitutes an inducement to the insured to

purchase the insurance, it does not address nor require proof of an individual

agent’s intent, motive, or reason for paying the premium, nor proof such payment

actually enticed the insured to purchase the insurance. Instead, a full and fair

reading of the statute demonstrates the legislature intended a blanket prohibition

on rebating, as further demonstrated by the catch-all phrases in § 40-2404(8)

which strictly prohibit “any special favor or advantage in the dividends or other

benefits thereon”; “inducement what[so]ever not specified in the [insurance]

contract”; or “anything of value whatsoever not specified in the [insurance]

contract.”

      In arguing the statute applies a subjective standard with regard to an

agent’s intent or the insured’s reason for purchase, Mr. McGuire provides no

useful analysis with respect to the plain and ordinary words of the statute to

convince us his assertion is correct, other than to provide a definition of the word

“inducement” and contend the use of that word alone in § 40-2404 requires a

subjective standard. As Mr. McGuire points out, “inducement” is defined in

Black’s Law Dictionary as “[t]he act or process of enticing or persuading another

person to take a certain course of action.” Black’s Law Dictionary at 790 (8 th ed.

                                         -21-
2005). It is also defined as “[t]he action of inducing or moving by persuasion or

influence.” Oxford English Dictionary (2010 online ed.). However, the use of

the word “inducement” alone does not require an examination of an agent’s

subjective intent. One may logically presume an agent’s act of paying a premium,

or any portion thereof, would directly or indirectly persuade or entice an insured

to purchase insurance, regardless of the agent’s actual motives in making such a

payment. 5

      As the district court explained, interpreting the statute more broadly to

      5
         We note the first clause in § 40-2404(8) uses the adverb “knowingly” to
modify the verbs “permitting, offering to make or making” when prohibiting
agents from making any contract other than plainly expressed in the insurance
contract. “Knowingly” implies subjective intent. However, it is arguable whether
the Kansas legislature also intended “knowingly” to modify the verbs “paying,
allowing, giving or offering to pay, allow or give” in the next clause of § 40-
2404(8) with regard to an agent’s rebating of a client’s insurance premium.
Related statutes § 40-2404(14) and § 40-966, which use almost identical language
as the second clause and prohibit title and fire insurance agents from rebating title
insurance, do not use the adverb “knowingly.” However, in this instance, it does
not matter if Mr. McGuire knowingly paid a portion of Mr. Carney’s premium, as
he admitted he made such payments. And even if “knowingly” modifies “paying”
in the second clause, under the ordinary rules of grammar and principles of
parallel construction, it is arguable “knowingly” does not modify the noun
“inducement” contained in the same clause. But see Flores-Figueroa v. United
States, 129 S. Ct. 1886, 1890 (2009) (explaining “knowingly” applies to all
subsequently listed elements of a crime). However, even if “knowingly”
somehow modifies “inducement,” so that the agent must pay a premium as a
knowing inducement, it is logical to presume any agent who pays a premium for
any reason would know or assume his payment would induce, directly or
indirectly, an insured to purchase the insurance, regardless of what the agent’s
actual motive is in making such a payment.

                                        -22-
inject subjective intent as an exception to illegal rebating would undermine the

legislature’s obvious intent to prevent discrimination between insureds in the

same class. See Pieren-Abbott v. Kansas Dept. of Rev., 106 P.3d 492, 497 (Kan.

2005) (holding Kansas statutes must be construed to avoid unreasonable results).

Such an interpretation would also defeat what we perceive as the statute’s blanket

prohibition against rebating for the purpose of preventing such discrimination.

Thus, we presume, as did the district court, that the legislature intended an

agent’s payment of an insured’s premium to be an “inducement” to purchase

insurance, regardless of any other reasons, direct or indirect, an agent might want

to pay an insured’s premium or whether the payment in fact entices the particular

insured in question. This objective standard logically presumes a reasonable,

objective person would deem such a payment an “inducement” to purchase

insurance.

      In examining in pari materia the other Kansas statutes relating to insurance

rebating, none provide an exception to the prohibition on rebating or otherwise

suggest a subjective standard applies in determining if an agent’s payment of a

premium constitutes rebating or an inducement. See Kan. Stat. Ann. §§ 40-232,

40-966, 40-2405, 40-2406, 40-2407, 40-3513, 40-3515, 40-4909(a)(7), and 40-

                                         -23-
4910. 6 Indeed, the Kansas legislature considers rebating such serious misconduct

it ensures insurance agents who engage in such conduct are mandatorily subject to

cease and desist orders and possibly subject to monetary fines and/or suspension

or revocation of their agent’s licenses. See Kan. Stat. Ann. §§ 40-2407 and 40-

4909. These statutes provide no statutory exemption premised on the agent’s

subjective intent in paying an insured’s premium, no matter how innocent or

laudable such intent may be. See State v. JC Sports Bar, Inc., 861 P.2d 1334,

1339 (Kan. 1993) (holding the legislature may forbid the doing of an act without

regard to intent or knowledge, and stating it is incumbent on the courts to give

such a statute effect, although the intent of the actor may have been innocent).

      6
          See Kan. Stat. Ann. § 40-232 (making it unlawful for an insurance agent
to sell stock in connection with selling insurance or to “offer any special
inducement of any kind or character whatsoever in connection with the selling of
such policy”); § 40-966 (using similar language as § 40-2404(8) with respect to
fire insurance); § 40-2405 (providing Commissioner with power to investigate
agents involved in any unfair method of competition or unfair or deceptive act);
§ 40-2406(a)-(b) (providing Commissioner investigating agent acts under § 40-
2404 with discretion to serve charges, conduct a hearing, and assess costs); § 40-
2407(a)(1)-(3) (requiring Commissioner to order cease and desist orders against
agents committing unfair or deceptive practice and giving Commissioner
discretion to impose monetary penalty and/or to revoke or suspend an agent’s
license); § 40-3513(a) (using language similar to § 40-2404 with respect to
mortgage insurance agents and prohibiting rebating by payment of any part of
premiums); § 40-3515 (preventing mortgage guaranty insurance company or
affiliate from paying rebates); § 40-4909(a)(7) (providing Kansas “Uniform
Insurance Agents Licensing Act” and stating Commissioner may suspend, deny,
refuse to renew, or revoke agent license if agent committed any insurance unfair
trade practice in violation of § 40-2404); and § 40-4910(f) (requiring insurance
agents making a commission from making payment which violates any provision
of § 40-2404).

                                        -24-
      Even if we believed the statute was ambiguous after examining the

statutory scheme enacted, we may consider the interpretation given the statute by

those charged with enforcing it. See Phelps, 59 F.3d at 1070. While Kansas law

applies “[n]o significant deference” to an agency’s interpretation or construction

of a statute, see In re Lemons, 217 P.3d 41, 42 (2009), we may nevertheless

consider it for its persuasive value even if it is not binding. See Graham v.

Dokter Trucking Group, 161 P.3d 695, 701 (Kan. 2007). In 1983, the Kansas

Insurance Commissioner issued an insurance bulletin concerning § 40-2404,

explaining it prohibits title insurance agents from paying, either directly or

indirectly, a rebate of any rate incident to issuance of insurance. 7 KS Bulletin No.

1983-13 (June 29, 1983). In the same bulletin, the Commissioner stated: “ THE

KEY IS WHETHER THE COMPANY [or agent] HAS PROVIDED OR

ARRANGED FOR OR AN INSURED HAS RECEIVED ANY SPECIAL FAVOR

OR ADVANTAGE THAT IS NOT GENERALLY AVAILABLE TO OTHERS.”

Id. In this instance, Mr. McGuire’s payment of Mr. Carney’s premium was a

special favor or advantage not generally available to others and therefore

constitutes discriminatory rebating, as interpreted by the Kansas Insurance

Commissioner charged with enforcing § 40-2404.

      7
         Kan. Stat. Ann. § 40-2404(8) and (14) both prohibit rebating; subsection
(14) is almost identical in language to subsection (8) but prohibits rebating with
respect to title insurance.

                                         -25-
      Although the parties have not provided, nor have we found, any on-point

Kansas case law, regulatory or administrative laws, or legislative history to

definitively resolve the rebating issue presented, our review of Kansas anti-

rebating statutes and the interpretation given to § 40-2404 by the Kansas

Insurance Commissioner leads us to agree with the district court and conclude

§ 40-2404(8) applies an objective standard. As a result, it does not matter, as Mr.

McGuire contends, whether he intended to induce Mr. Carney to buy insurance or

what his or Mr. Carney’s subjective intention, reason, motive, or state of mind

was at the time of the premium payments or what their post-payment assertions

are. For this reason, Mr. McGuire’s allegations of disputed fact are not material

to our summary judgment disposition, including his allegation he paid Mr.

Carney’s premiums in an effort to protect both Mr. Carney and American Family

because of the underwriting error made in overcharging Mr. Carney for his

premiums and the lack of corrective action. Even if these allegations are true,

they do not change the fact Mr. McGuire illegally rebated Mr. Carney’s premiums

in violation of Kansas law and his agent agreement. We arrive at this conclusion

even if, as Mr. McGuire requests, we decline to consider American Family’s Life

Compliance Manual categorically prohibiting rebating, which he claims he never

saw, or the opinion of a retired Kansas Insurance Department official, who

testified as an expert on behalf of American Family and stated an agent’s payment

                                        -26-
of insurance premiums is an inducement, regardless of the agent’s intent. 8

      Given Mr. McGuire violated the law, American Family could terminate his

agent agreement without prior notice, as provided by § 6h of that agreement.

Therefore, American Family did not breach the agreement, as alleged by Mr.

McGuire in his breach of contract claim, and the district court properly granted

summary judgment to American Family on that claim.

      We next turn to Mr. McGuire’s argument American Family breached the

      8
         While we dispose of this appeal based on Kansas’s rebating statutes, we
find Mr. McGuire’s statement he never saw the Life Compliance Manual, which
categorically prohibits rebating, extremely self-serving, given his seventeen-year
tenure with the company; his attendance since 1989 at various company training
courses, including learning activities on Life Compliance; his admitted electronic
access to American Family materials; and the provision in § 7c of his agent
agreement, entitled “Binding Provisions,” which provides:

      Rates, rules, regulations and all provisions contained in [American
      Family’s] Agent’s Manuals and all changes to them shall be binding
      upon you. If any inconsistency or ambiguity exists between this
      agreement and such rate, rule, regulation, provision or other
      statement or statements, whether written or oral, this agreement shall
      control.

App., Vol. 1 at 117 (emphasis added). Even where an affidavit or deposition is
based on personal knowledge and sworn, we have said it may be insufficient to
create a triable issue of fact if, as here, it is merely self-serving and not otherwise
supported by the record. See Salguero v. City of Clovis, 366 F.3d 1168, 1177 n.4
(10 th Cir. 2004) (relying on Murray v. City of Sapulpa, 45 F.3d 1417, 1422 (10 th
Cir. 1995)). As the district court indicated, the Life Compliance Manual as well
as the 2004 email to all agents categorically prohibited rebating, which Mr.
McGuire violated in addition to Kansas rebating law.

                                          -27-
implied covenant of good faith and fair dealing when it terminated him. As Mr.

McGuire contends, Wisconsin law presumes “‘[e]very contract implies good faith

and fair dealing between the parties to it’ and mere compliance with the form but

not the substance of a contract breaches that covenant of good faith.” Brew City,

714 N.W.2d at 589 (quoting Bozzacchi v. O’Malley, 566 N.W.2d 494, 495 (Wis.

Ct. App. 1997)). In Wisconsin, whether a party has breached its implied duty of

good faith is ordinarily a question of fact. See Wis. Nat’l Gas Co. v. Gabe’s

Constr. Co., 582 N.W.2d 118, 122 n.6 (Wis. Ct. App. 1998). However, where one

of the contracting parties complains of acts specifically authorized in the

agreement, there is no breach of good faith and fair dealing as a matter of law.

See M&I Marshall & Ilsley Bank v. Schlueter, 655 N.W.2d 521, 525 (Wis. Ct.

App. 2002). In Wisconsin, “[b]ehaviors recognized as a lack of good faith are:

evasion of the spirt of the bargain, lack of diligence and slacking off, willful

rendering of imperfect performance, abuse of power to specify terms, and

interference with or failure to cooperate in the other party’s performance.” Tang

v. C.A.R.S. Protection Plus, Inc., 734 N.W.2d 169, 183 (Wis. Ct. App. 2007)

(internal quotation marks omitted). Here, Mr. McGuire suggests American

Family evaded the spirit of the bargain when it unfairly terminated him after

seventeen years as an agent and failed to terminate at least one other agent who

also participated in rebating.

                                         -28-
      In applying Wisconsin law, it is clear the agent agreement clearly stated

American Family had the right to terminate Mr. McGuire’s agent agreement

without notice if he failed to abide by and comply with all applicable insurance

laws and regulations. Hence, when Mr. McGuire impermissibly participated in

rebating by paying a portion of Mr. Carney’s insurance premiums he failed to

abide by or comply with the applicable Kansas insurance laws and regulations.

Mr. McGuire’s violation of state law was specifically authorized in the agreement

as grounds for termination, and therefore, under Wisconsin law, no breach of the

implied covenant of good faith and fair dealing occurred as a matter of law. As

explained by one Wisconsin court, “it would be a contradiction in terms to

characterize an act contemplated by the plain language of the parties’ contract as

a ‘bad faith’ breach of that contract.” See M&I, 655 N.W.2d at 525 (internal

quotation marks omitted). As a result, we need go no further in examining any

other facts in determining if American Family breached the implied covenant of

good faith and fair dealing. 9

      9
         Given our determination American Family’s termination of Mr.
McGuire’s agent agreement did not breach the covenant of good faith and fair
dealing as a matter of law, we need not address Mr. McGuire’s unsupported claim
American Family performed an “incomplete and slanted internal investigation,”
resulting in his termination on inaccurate, misleading, dishonest, and incomplete
information, as well as its mistaken conclusion his behavior constituted
“egregious” misconduct. Similarly, it is unnecessary for us to consider the issue
of American Family’s business judgment in leaving each termination decision up
to the vice president of each of its regions or the fact, as American Family points
out, seven other American Family agents were terminated for rebating, and
                                                                       (continued...)

                                        -29-
                                 IV. Conclusion

      For the foregoing reasons, we AFFIRM the district court’s summary

judgment decision in favor of American Family on Mr. McGuire’s claims of

breach of contract and breach of the implied covenant of good faith and fair

dealing.

                                      Entered by the Court:

                                      WADE BRORBY
                                      United States Circuit Judge

      9
        (...continued)
another agent, whom Mr. McGuire concentrates on and who was not terminated
for rebating, was located in another region where a different vice president made
the decision based on different circumstances, including an Iowa, not Kansas,
statute.

                                       -30-