Court Opinion

ID: 9906112
Source: CourtListenerOpinion
Date Created: 2023-12-01 00:08:34.497945+00
Date Added: 2024-06-11T09:24:06.509809
License: Public Domain

11/30/2023
                IN THE COURT OF APPEALS OF TENNESSEE
                           AT KNOXVILLE
                                February 16, 2023 Session

            JTM ENTERPRISES v. ODDELLO INDUSTRIES, LLC

                Appeal from the Chancery Court for Hamblen County
                 No. 2019-CV-583 Douglas T. Jenkins, Chancellor
                      ___________________________________

                            No. E2022-00855-COA-R3-CV
                        ___________________________________

The parties’ dispute centers upon whether a tenant is required to pay rent for a particular
ten-month period. The landlord asserts that it delayed but did not waive payment. The
tenant counters that the landlord’s agent waived rent and that the tenant forbore terminating
the lease based on the agent’s representations. The trial court, after setting aside a default
judgment, concluded that the landlord’s agent did not have the authority to waive rent but
had the authority to modify the lease to reduce rent for three of the ten months. The tenant
appeals, arguing that the trial court erred in its determination as to the agent’s authority,
the issue of estoppel, and the issue of waiver. The landlord asserts that the trial court erred
in setting aside the default judgment and in reducing the rent for the three-month period.
After a review of the record, we affirm the setting aside of the default judgment but reverse
the trial court’s ruling on the agent’s authority and remand for further proceedings.

 Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed
                    in Part; Reversed in Part; Case Remanded

JEFFREY USMAN, J., delivered the opinion of the court, in which D. MICHAEL SWINEY, C.J.,
and KRISTI M. DAVIS, J., joined.

Ronald S. Range, Jr., and Catherine A. Karczmarczyk, Johnson City, Tennessee, for the
appellant, Oddello Industries, LLC.

Lauren Armstrong Carroll, Morristown, Tennessee, for the appellee, JTM Enterprises.
                                           OPINION

                                                 I.

        In September 2014, tenant Oddello Industries, LLC, (Oddello) agreed to lease a
408,000 square foot facility from landlord JTM Enterprises (JTM). The lease was for an
eight-year period and provided that Oddello would pay $61,200 per month in rent, that the
facility was to be improved, and that, upon completion of the improvements, Oddello
would pay an unspecified monthly sum toward the costs of the improvements. Oddello
drew seventy percent of its business from a contract with Tempur Sealy, and the lease
provided that if Oddello’s contract with Tempur Sealy were terminated, Oddello would
have the option of early termination of the lease but would remain liable for the full cost
of the remodeling. A second lease was executed in January 2015 that was to run through
January 2023. This second lease provided that the monthly payments on construction costs
would be $8,144.69, contributing to a total monthly payment of $69,344.69 for rent and
construction costs. The early termination provision hinging on the loss of the Tempur
Sealy contract remained intact.

        The signatories to the leases were Gene Jolley, Managing Partner1 of JTM, and Telia
Otto, Chief Managing Member of Oddello. Mr. Jolley and Ms. Otto had a longstanding
and amicable working relationship spanning multiple businesses and years. In late 2017,
the unfortunate event anticipated by the contract — the loss of a contract with Tempur
Sealy — took place. Oddello does not dispute that from November 2017 through August
2018, it did not pay any rent. However, Ms. Otto testified that Oddello could have
exercised its option to terminate when it lost the contract with Tempur Sealy. She stated
that Oddello attempted to terminate the lease and “did make JTM aware that we were going
to move out,” but that Oddello did not do so because she had a “good working relationship”
with Mr. Jolley. According to Ms. Otto, Mr. Jolley forgave the rent for the ten-month
period. She testified, “It was just an understanding and communicated between us in
informal conversations that [rent] was forgiven for me to get back on my feet.” She
confirmed that Mr. Jolley used the word “forgiven” and said he did not use the word
“waive.” According to Ms. Otto, these conversations took place in early 2018. In addition
to refraining from exercising the right to terminate, Oddello downsized its footprint to half
the facility and attempted to get a new tenant for the remaining space. Oddello incurred
costs in moving its equipment to the new space and in adding a $30,000 desk pad in the
divided space.

      On May 4, 2018, during the period of nonpayment, the parties executed a third lease.
Under the third lease, Oddello would occupy 200,000 square feet of the 408,000-square-

       1
        Mr. Jolley executed documents as “Partner,” “General Partner,” “Authorized Representative,”
and “Managing Partner” for JTM. At trial, witnesses for JTM described him as the “managing partner.”
                                               -2-
foot space and would pay $25,000 per month in rent. The term of the third lease began
September 1, 2018, and the lease was for period of three years. Pursuant to a Lease
Amendment executed on June 28, 2018, Oddello was to pay $4,500 per month for the
balance of the construction costs. No provisions were made for the repayment of any past-
due rent, although Oddello had not paid rent since the previous November.

        The parties executed certain documents on May 29, 2018, related to a line of credit
and a loan that Oddello sought from a financial institution. In these documents, the parties
represented that Oddello was not in default under the lease. An agreement entitled
“Landlord, Tenant and Lender Agreement” provided: “Landlord represents that, to the best
of its knowledge, there are no Tenant defaults under the Lease as of the date hereof.
Landlord agrees and Tenant consents that any default notice which is sent to Tenant shall
also be sent to Lender.” The Landlord’s Waiver similarly represented that Oddello was
not in default: “Landlord and Tenant each hereby ratify the Lease and represent and warrant
to Lender that as of the date hereof (a) the Lease is in full force and effect in accordance
with its terms, (b) neither Landlord nor Tenant is in default under the Lease, and (c) no
event has occurred that, upon the giving of notice or the passage of time (or both), would
become a default under the Lease.”

        JTM filed suit on December 30, 2019. According to the complaint, Oddello began
missing payments about a year into the third lease, in November and December 2019. JTM
sought possession of the premises, construction costs, and judgments for unpaid rent from
November 2017 to August 2018 and from November and December 2019. JTM moved
for default judgment on February 6, 2020, alleging that Oddello was served with the
complaint on January 6, 2020, but that it had not filed an answer or other pleading. The
trial court entered a default judgment on February 13, 2020, granting JTM possession of
the premises and a judgment of $1,171,009.52, representing the unpaid rent and
construction costs claimed by JTM.

       On March 3, 2020, Oddello filed a motion to vacate the default judgment and an
answer. In support of the motion to vacate, Oddello averred that after Ms. Otto learned of
the lawsuit, she spoke numerous times on the telephone with Mr. Jolley, and that he several
times told her “not to be concerned about it” and “that it could be worked out.” Included
as an exhibit was a log of numerous telephone calls Oddello stated occurred between Ms.
Otto and Mr. Jolley. The motion asserted that Oddello had meritorious defenses based on
the amounts owed and on JTM’s failure to notify Oddello’s lenders of default. JTM
opposed the motion to vacate, noting that, although it acknowledged discussions between
JTM’s members and Oddello, the default motion was properly served and Odello failed to
defend it. The trial court entered an order taking the motion to vacate under advisement,
urging the parties to come to an agreement, and staying any action to enforce the judgment.

      During a two-year pause in the proceedings, the parties settled the issues of
possession, construction costs, and the 2019 rent, but they proceeded to trial over the
                                         -3-
unpaid rent from November 2017 to August 2018. Before trial, the parties addressed the
motion to vacate the default judgment, with Oddello noting that a judgment could be
vacated when the default was unintentional, there was a meritorious defense, and no
prejudice to the other party, and asking for the default to be set aside. The chancery court
determined that it would set aside the default judgment, and trial proceeded on the issue of
outstanding rent.

        Unfortunately, Mr. Jolley had passed away by the time of trial. Mr. Jolley’s son,
Randall Jolley,2 testified at trial as the trustee for Mr. Jolley’s estate, which remained part
owner of JTM. Mr. Jolley’s son testified that he was present when Mr. Jolley signed the
Landlord’s Waiver and Landlord, Tenant and Lender Agreement in May 2018. He stated
that the $2.5 million in loans referenced in the agreement was a “cash influx in the business
to get them caught up on payments” and that he believed the money was to be used to pay
the rent owed to JTM. Mr. Jolley’s son testified that Oddello was behind on payments at
the time that the Landlord, Tenant and Lender Agreement was executed. Nevertheless,
Mr. Jolley signed the agreement because Mr. Jolley thought that, without the loan, Oddello
would not be able to “stay open” and that “this was the best way for us to be able to get our
rent paid back.” Mr. Jolley’s son believed Oddello would not have been able to obtain the
loan if the lender had been aware that Oddello was approximately $500,000 behind on rent
but stated that JTM did not intend to waive the rent owed at the time. Fascinatingly, Mr.
Jolley’s son stated that the representation in the Landlord’s Waiver that Oddello was not
in default was “not a true statement” and that the representation that there was no default
in the Landlord, Tenant and Lender Agreement was likewise “not a true statement.”3 He
testified that Mr. Jolley signed the documents because he was worried that JTM “wouldn’t
get any money” if Oddello went out of business. On redirect examination, he agreed that
the third lease, which went into effect in September 2018, was not in default at the time the
May 2018 lender documents were signed, but he also testified he did not know which lease
was referenced in the May 2018 lender documents.

       On cross-examination, Mr. Jolley’s son testified that he had “been involved” in the
business for ten to fifteen years but that he did not have a title or receive a salary. His
duties were “[j]ust to help [Mr. Jolley] with the paperwork and the tenants” and to resolve
“whatever issues there were.” Mr. Jolley’s son agreed that Mr. Jolley “had authority to
bind the partnership” and that he was the signatory on the documents at issue. He
acknowledged that the third lease, executed in May 2018, made no provisions for the

        2
        To avoid confusion, we refer to Gene Jolley as “Mr. Jolley” and to Randall Jolley as “Mr. Jolley’s
son.” We intend no disrespect in doing so.
        3
          At closing argument, JTM’s attorney stated regarding the lender documents, “In response to what
[counsel] just said, I mean, how many times does Your Honor see, and do we see, you know, people filling
out their personal financial statements, you know. And, yes, those are you sign and you say this is true and
correct but, you know, is there some inflation on values of things, things like that. And, again, they signed
this so that they could get $2.5 million and continue to stay in the business.”
                                                   -4-
payment of any past-due rent. He likewise acknowledged that JTM did not file suit seeking
the past-due rent until December 2019.

        Ms. Otto testified that the Landlord’s Waiver and the Landlord, Tenant and Lender
Agreement were executed in connection with a refinancing of pre-existing loans and that
Oddello did not receive cash from either loan. She further noted that such waivers were
standard and that Mr. Jolley had signed previous, similar waivers in connection with her
refinancing. She testified that she never had a conversation with Mr. Jolley or his son
indicating that Oddello would use a loan to repay the past-due rent and that she did not
recall a meeting with Mr. Jolley and his son regarding the lending documents. Ms. Otto
did not believe Oddello was in default at the time the documents were executed because
the rent had been forgiven.

       Harold Nichols, a partner at JTM, testified that Mr. Jolley and the other partners had
regular meetings and that Mr. Jolley would not have waived the rent “without some
partnership agreement on it.” Mr. Nichols acknowledged that Mr. Jolley was the managing
partner but stated, “[A]ny decision to give away a half a million dollars, he wouldn’t have
taken it on himself without consulting us first.” He further testified that the partners would
not have agreed to it. The partners at JTM had “many conversations about the rent being
owed and why we hadn’t evicted them.” Mr. Nichols was not aware that the Landlord’s
Waiver and the Landlord, Tenant and Lender Agreement had been signed, nor had he ever
had any contact with Ms. Otto. According to Mr. Nichols, Mr. Jolley felt that Oddello
would pay. He stated that there was never any decision regarding what action JTM should
take regarding the nonpayment. Mr. Nichols understood “that they were going to move
into half of the building. We were going to try to lease it and we were going to reduce their
rent down to $25,000 until they could get back on their feet and they would start paying
the other rent and go from there.” He testified that Mr. Jolley would not have forgiven the
rent entirely and at worst would have reduced it to $25,000. He believed JTM was merely
permitting a delay in payment. The building was rented to another tenant at the time of
trial.

       At the conclusion of proof, Oddello argued that JTM was estopped from denying
the forgiveness of rent, as Oddello had refrained from terminating the lease and invested
in remodeling for a new tenant. JTM argued that Oddello owed ten months of unpaid rent.

       In its written order, the chancery court found that Oddello failed to pay rent for a
period of ten months. The court found that Mr. Jolley “made an oral agreement with a
representative of [Oddello] to modify the payment terms, but that he did not have the
authority to waive the entire amount of rent owed.” Accordingly, the court stated it was
giving Oddello a $36,000 credit for three months of unpaid rent,4 and ordered Oddello to

        4
          The trial court was attempting to apply the rental rate of $25,000 per month from the 2018 lease
rather than the rental rate of $61,200 per month from the 2015 lease to the three months after the signing of
                                                   -5-
pay JTM $504,000 with post-judgment interest.5 The chancery court did not explicitly
address the estoppel argument or the argument that the lending documents operated as an
explicit waiver.

       On appeal, Oddello argues that the chancery court erred in concluding that Mr.
Jolley had the authority to modify but not waive the rent, erred in failing to find that JTM
was estopped from seeking the ten months’ rent, and erred in failing to find that the lender
documents operated as an explicit waiver of rent. JTM asserts that the default judgment
should never have been set aside, that Mr. Jolley had no authority to waive the rent, that
the modification of the lease was for a delay rather than reduction of the rent, and that the
chancery court did not err in its rulings regarding estoppel or waiver.

                                                       II.

       A trial court’s findings of fact in a civil action are reviewed de novo on the record,
accompanied with a presumption of correctness, unless the evidence preponderates
otherwise. Tenn. R. App. P. 13(d); Lovlace v. Copley, 418 S.W.3d 1, 16 (Tenn. 2013).
Questions of law are reviewed de novo with no presumption of correctness. Emory v.
Memphis City Sch. Bd. of Educ., 514 S.W.3d 129, 142 (Tenn. 2017). The interpretation of
a statute is a question of law reviewed de novo. State ex rel. Pope v. U.S. Fire Ins. Co.,
145 S.W.3d 529, 533 (Tenn. 2004).

                                                      III.

       Given its foundational nature, we turn first to JTM’s contention that this case should
have ended with the maintenance of the default judgment entered against Oddello. JTM
argues that the court failed to follow the Tennessee Rules of Civil Procedure and that it
abused its discretion in setting the default judgment aside. Oddello responds that the trial
court did not abuse its discretion because, according to Ms. Otto’s testimony, Mr. Jolley
repeatedly reassured her that he would “tak[e] care of” the lawsuit.

       Under Tennessee Rule of Civil Procedure 55.02, “[f]or good cause shown the court
may set aside a judgment by default in accordance with Rule 60.02.” See also Tenn. R.
Civ. P. 55.01 (regarding entry of default judgment). Rule 60.02, in turn, permits a court to
relieve a party from a final judgment on the basis of:

        (1) mistake, inadvertence, surprise or excusable neglect; (2) fraud (whether
        heretofore denominated intrinsic or extrinsic), misrepresentation, or other

the 2018 lease in May but prior to it taking effect in September. The actual difference between the rent due
under the second and third leases is $36,200 per month. Neither party has noted this mathematical error.
        5
            The parties entered a stipulation for a stay of execution to explore post-judgment settlement.
                                                     -6-
       misconduct of an adverse party; (3) the judgment is void; (4) the judgment
       has been satisfied, released or discharged, or a prior judgment upon which it
       is based has been reversed or otherwise vacated, or it is no longer equitable
       that a judgment should have prospective application; or (5) any other reason
       justifying relief from the operation of the judgment.

Tenn. R. Civ. P. 60.02.

        In this case, the motion to vacate was filed on March 3, 2020, prior to the time that
the default judgment entered on February 13, 2020, became final. Accordingly, the motion
to vacate “should be deemed a motion to alter or amend” under Tennessee Rule Civil
Procedure 59.04. Pryor v. Rivergate Meadows Apartment Associates Ltd. P’ship, 338
S.W.3d 882, 885 (Tenn. Ct. App. 2009) (citing Henson v. Diehl Machines, Inc., 674
S.W.2d 307, 310 (Tenn. Ct. App. 1984) (noting that Rule 60.02 concerns relief from final
judgments)); see Discover Bank v. Morgan, 363 S.W.3d 479, 489 (Tenn. 2012) (“Thus, for
thirty days after entry of a final judgment, motions for relief should be premised upon Rule
59.”). In any event, “[w]hether brought under Rule 59 or Rule 60, the standard for
reviewing the motion is the same because of Rule 55.02.” Pryor, 338 S.W.3d at 885 (citing
Estate of Vanleer v. Harakas, No. M2001-00687-COA-R3-CV, 2002 WL 32332191, at *4
n. 5 (Tenn. Ct. App. Dec. 5, 2002)).

        A decision to set aside a default judgment is reviewed for abuse of discretion. Parks
v. Mid-Atl. Fin. Co., Inc., 343 S.W.3d 792, 798 (Tenn. Ct. App. 2011) (“We have held that
the decision whether or not to grant a default judgment as well as the decision whether to
grant relief from a default judgment is reviewed for abuse of discretion.”); Patterson v.
SunTrust Bank, 328 S.W.3d 505, 509 (Tenn. Ct. App. 2010). A ruling on a motion to alter
or amend under Rule 59.04 is likewise reviewed for abuse of discretion. Robinson v.
Currey, 153 S.W.3d 32, 38 (Tenn. Ct. App. 2004). The burden of proof rests with the party
seeking to set aside the judgment. Henry v. Goins, 104 S.W.3d 475, 482 (Tenn. 2003); see
Discover Bank, 363 S.W.3d at 491. Appellate courts will set aside a discretionary decision
by a trial court “only when the court that made the decision applied incorrect legal
standards, reached an illogical conclusion, based its decision on a clearly erroneous
assessment of the evidence, or employs reasoning that causes an injustice to the
complaining party.” Konvalinka v. Chattanooga-Hamilton Cnty. Hosp. Auth., 249 S.W.3d
346, 358 (Tenn. 2008). “If a discretionary decision is within a range of acceptable
alternatives,” a Tennessee appellate court “will not substitute our judgment for that of the
trial court simply because we may have chosen a different alternative.” Royal Properties,
Inc. v. City of Knoxville, 490 S.W.3d 1, 7 (Tenn. Ct. App. 2015); Riad v. Erie Ins. Exch.,
436 S.W.3d 256, 266 (Tenn. Ct. App. 2013).

      A default judgment is a “drastic sanction[]” disfavored by courts as running
“counter to the judicial system’s general objective of disposing of cases on the merits.”
Henry, 104 S.W.3d at 481. Requests to set aside a judgment are construed “much more
                                           -7-
liberally in cases involving default judgment than in cases following a trial on the merits.”
Id. “A request to vacate a default judgment in accordance with Rule 60.02 should be
granted if there is reasonable doubt as to the justness of dismissing the case before it can
be heard on its merits.” Id.

        In this case, the briefing on appeal and the arguments before the trial court clarify
that Oddello seeks relief under Rule 60.02(1): mistake, inadvertence, surprise or excusable
neglect. See Pryor, 338 S.W.3d at 885 (“Rivergate’s motion to set aside the default
judgment mentions Rule 60.02 but does not specify the subpart of the Rule on which it
relies. Rivergate’s brief, along with counsel’s statements at oral argument, make it clear
that Rivergate seeks relief under Rule 60.02(1).”); see also Henry, 104 S.W.3d at 479
(observing that the parties did not mention what Rule they were relying on but that it was
apparent they were proceeding under Rule 60.02(1)). Like relief under Rule 60.02(1),
relief under Rule 59.04 may be premised on mistake, inadvertence, surprise, or excusable
neglect. Campbell v. Archer, 555 S.W.2d 110, 112 (Tenn. 1977); Pryor, 338 S.W.3d at 885
(citing Henson, 674 S.W.2d at 310); see Henry, 104 S.W.3d at 480 (“Although Rule 59.04
and Rule 60.02 are distinct, there is considerable overlap between them.”). A default
judgment is analogous to a dismissal for failure to prosecute. Henry, 104 S.W.3d at 481.
Accordingly, when evaluating a motion to set a judgment aside based on mistake,
inadvertence, surprise or excusable neglect, a court considers the following factors: “(1)
whether the default was willful; (2) whether the defendant has a meritorious defense;[6]
and (3) whether the non-defaulting party would be prejudiced if relief were granted.” Id.

        Willfulness is a threshold inquiry. Discover Bank, 363 S.W.3d at 493-94. While
understanding the concept of willfulness in the context of excusable neglect requires some
mental gymnastics, courts have attempted to define willful conduct as conduct based on
deliberate choices or conduct which is flagrant and unexplained. Discover Bank, 363
S.W.3d at 493 (quoting Barber & McMurry, Inc. v. Top-Flite Dev. Corp., 720 S.W.2d 469,
471 (Tenn. Ct. App. 1986); Hayes v. Hayes, No. M2006-02356-COA-R3-CV, 2007 WL
2580026, at *2 (Tenn. Ct. App. Sept. 6, 2007)). “In the context of Rule 60, willful conduct
refers to ‘strategic decision[s] to default,’ ‘conduct that is more than merely negligent or
careless,’ and ‘conduct that is egregious and not satisfactorily explained.’” Howes v.
Swanner, No. M2016-01892-COA-R3-CV, 2017 WL 2192065, at *5 (Tenn. Ct. App. May
17, 2017) (quoting McBride v. Webb, No. M2006-01631-COA-R3-CV, 2007 WL 2790681,
at *3 (Tenn. Ct. App. Sept. 25, 2007)) (internal quotation marks omitted).

        Accordingly, the trial court had to consider whether Oddello’s failure to answer was

        6
           JTM argues that “[w]hether or not the movant has a meritorious defense to the underlying lawsuit
is irrelevant” and cites to H.G. Hill Realty Co., L.L.C. v. Re/Max Carriage House, Inc., for support. 428
S.W.3d 23, 38 (Tenn. Ct. App. 2013). However, H.G. Hill Realty Co. noted that the existence of a
meritorious defense was a factor to be considered, and the outcome instead rested on the court’s
determination that the party’s willfulness defeated the attempt to set aside the judgment. Id. at 37-38.
                                                   -8-
willful, whether it presented a meritorious defense, and whether there was prejudice to
JTM. Here, Oddello argued that its failure to answer was not willful because the parties
had a long history of cooperation and because Mr. Jolley continued to represent to Ms. Otto
that the lawsuit “could be worked out” and that she did not need to “be concerned about
it.”7 We cannot say it was an abuse of discretion to find that Oddello’s conduct was not
flagrant, egregious, unexplained, or strategic. See Campbell, 555 S.W.2d at 113
(defendants missed the bulk of trial due to mistake, inadvertence, or excusable neglect,
rather than willful failure to appear, when their prior attorney and his office staff failed to
note trial date); Kirk v. Kirk, 447 S.W.3d 861, 869 (Tenn. Ct. App. 2013) (“[T]he relief
sought by Wife based on the newly discovered evidence of Husband’s alleged
misrepresentations and concealment of assets could also have been the basis for relief under
Rule 59.04.”); cf. Discover Bank, 363 S.W.3d at 495 (failure to answer a counter-complaint
for more than a year and failure to file an answer for nine months after entry of default was
a flagrant violation of procedural rules). Oddello also presented defenses at trial: that Mr.
Jolley, JTM’s agent, forgave the rent; that JTM was estopped from collecting back rent
because Oddello refrained from exercising its termination rights based on Mr. Jolley’s
representations; and that JTM had waived back rent by signing the lending agreements.8
Finally, JTM asserts as prejudice the passage of time. However, Oddello’s motion was
filed less than three weeks after the default judgment. The delay to which JTM objects, a
two-year pause in the proceedings for settlement, occurred after the filing of the motion
and cannot be attributed to any inaction by Oddello. Moreover, it does not appear that JTM
presented an argument regarding prejudice to the trial court. See Powell, 312 S.W.3d at
511.

        Here, the chancery court considered Oddello’s arguments on the factors set forth
above, noted the preference of courts for disposition of cases on the merits, see Henry, 104
S.W.3d at 481, and determined that it would set the default judgment aside. We see no
abuse of discretion in the chancery court’s determination. Accordingly, JTM is not entitled
to relief on this basis.9

        7
          In a footnote, Oddello raises for the first time on appeal an argument that notice of the hearing on
the motion for default judgment was inadequate because the motion was heard seven days after it was filed
but Oddello was entitled to eight business days’ notice under Rules 55.01 (requiring five days’ notice for
default), 6.05 (adding three days to the service period when service is by mail), and 6.01 (excluding
weekends from periods of time less than eleven days) of the Tennessee Rules of Civil Procedure. Because
this argument is raised for the first time on appeal, we do not address it. See Powell v. Cmty. Health Sys.,
Inc., 312 S.W.3d 496, 511 (Tenn. 2010) (“It is axiomatic that parties will not be permitted to raise issues
on appeal that they did not first raise in the trial court.”).
        8
          As noted infra, there was no ruling on some of these issues, and some hinge on credibility
determinations, but these defenses are certainly “potentially meritorious.” See Sauer v. Launius, No.
E2010-00477-COA-R3-CV, 2011 WL 334982, at *3 (Tenn. Ct. App. Jan. 31, 2011) (defendant had put
forth “potentially meritorious” defenses).
        9
         We note that the trial court, prior to ruling on the motion to set aside the default judgment, ordered
the execution of the judgment stayed and the parties to engage in settlement negotiations. The parties agree
                                                    -9-
                                                    IV.

        The chancery court’s holding hinged primarily on its conclusion that Mr. Jolley had
the authority to modify the contract but did not have the authority to waive rent.
Accordingly, the court found that Mr. Jolley entered into an oral modification to reduce
Oddello’s rent to $25,000 for the period of time following the execution of the third lease
in May 2018. However, the court found he did not have the authority to forgive the rent
entirely. Oddello asserts that Mr. Jolley had the authority to act for JTM and that the court
erred in concluding his authority did not extend to waiving rent entirely. JTM, on the other
hand agrees with the chancery court that there was an oral modification of the lease but
that Mr. Jolley had no authority to forgive rent. It disputes, however, that the oral
modification consisted of lowering the rent for a period of three months; instead, it asserts
that the modification was simply a delay in the due date of the rent owed.

       On appeal, Oddello cites to provisions of the Revised Uniform Partnership Act,
Tennessee Code Annotated section 61-1-101 et seq., for the proposition that Mr. Jolley had
authority to bind JTM.10 Oddello notes that the complaint alleged that JTM is a general
partnership. See Tenn. Code Ann. § 61-1-101(7) (“‘Partnership’ means an association of
two (2) or more persons to carry on as co-owners of a business or other undertaking for
profit formed under § 61-1-202, predecessor law, or comparable law of another
jurisdiction.”). Oddello argues that Mr. Jolley’s actions are binding on the partnership
under the statute, which states:

        (1) Each partner is an agent of the partnership for the purpose of its business.
        An act of a partner, including the execution of an instrument in the
        partnership name, for apparently carrying on in the ordinary course the
        partnership business or business of the kind carried on by the partnership
        binds the partnership, unless the partner had no authority to act for the
        partnership in the particular matter and the person with whom the partner
        was dealing knew or had received a notification that the partner lacked
        authority;

that issues related to possession of the property, repayment of remodeling costs, and payment of rent from
November and December 2019 have been resolved. However, the record does not reveal the manner in
which these issues were resolved, and how their resolution would affect the default judgment in favor of
JTM for $1,171,009.52. For instance, it is not clear whether Oddello paid the full amounts claimed under
the complaint for these items or whether the parties negotiated for some other sum. Because we conclude
that the court did not err in setting aside the default judgment, we do not reach the effect of the settlement
on JTM’s argument that this court should enforce a default judgment when that judgment had already been
partially resolved through settlement.
        10
           At trial, JTM’s witness, Mr. Jolley’s son, testified that Mr. Jolley had “authority to bind the
partnership,” and the parties did not contest the issue of his authority. The parties agree on appeal that the
statute applies. Consequently, we examine Mr. Jolley’s authority in light of the statute.
                                                   - 10 -
       (2) An act of a partner which is not apparently for carrying on in the ordinary
       course the partnership business or business of the kind carried on by the
       partnership binds the partnership only if the act was authorized by the other
       partners.

Tenn. Code Ann. § 61-1-301; see Tenn. Code Ann. § 61-1-306(a) (“Except as otherwise
provided in subsections (b)-(g), all partners are liable jointly and severally for all
obligations of the partnership unless otherwise agreed by the claimant or provided by
law.”); see also Rev. Uniform Partnership Act § 301 (2023-2024 ed.).

         Under the Uniform Partnership Act, “a partner’s status as a partner, without more,
creates complete agency authority with respect to acts within the apparent scope of the
partnership business.” Partnership Law & Practice § 8:2 (2022-2023). This is because “by
virtue of partnership status, each partner has apparent authority to bind the partnership in
ordinary course transactions.” Tenn. Code Ann. § 61-1-301, Uniform Law Cmt. 2; see
Dexter Ridge Shopping Ctr., LLC v. Little, 358 S.W.3d 597, 609 (Tenn. Ct. App. 2010) (“If
a principal has cloaked an agent with apparent authority to act on behalf of the principal,
then the principal is estopped from denying liability for the acts of the agent when the agent
exercises that authority. The principal will not be deemed responsible for the acts of the
putative agent where only the agent’s own conduct has created the appearance of agency.”
(citations omitted)); see also Holman v. Higgins, 183 S.W. 1008, 1010 (Tenn. 1916) (“A
concomitant of the doctrine of implied authority . . . is the application of the principle that
when one of two innocent persons must suffer, the loss should fall on that one who reposed
confidence in him who perpetrated the wrong.”). Here, the testimony from JTM was that
Mr. Jolley was the managing partner. Mr. Jolley executed the leases and lending
documents as “Partner,” “General Partner,” “Authorized Representative,” and “Managing
Partner” for JTM. Mr. Jolley was Oddello’s point of contact with JTM. Ms. Otto testified,
“Gene [(Mr. Jolley)] is the only person at JTM I ever spoke with about banking.” Mr.
Nichols never had a conversation with Ms. Otto, and he testified that he and another partner
had “no relationship” with Ms. Otto. JTM’s witnesses testified that Mr. Jolley “had
authority to bind the partnership.” We conclude that Mr. Jolley had the authority to bind
the partnership in matters within the ordinary course of the business. See In re Seventh
Ave. Props., No. 312-08678, 2013 WL 655871, at *4 (Bankr. M.D. Tenn. Feb. 22, 2013)
(general partner had the authority to borrow funds when the other partners had permitted
him to run the day-to-day operations and the creditor had no notification that the partner
did not have authority to act on behalf of the partnership).

       JTM argues that waiver of rent was not in the ordinary course of JTM’s business; it
was only the collection of rent, JTM asserts, which lay in its ordinary course. We disagree.
See generally Restatement (Third) Of Agency § 7.08 Reporter’s Note (b) (2006) (“In the
partnership context, a partner’s power to impose liability on the partnership through a
wrongful act or omission is limited to acts or omissions of a partner ‘acting in the ordinary
                                            - 11 -
course of business of the partnership or with authority of the partnership.’” (quoting Rev.
Unif. Partnership Act § 305(a))). “[A] transaction occurs in the ordinary course when there
is a showing that the transaction is the sort occurring in the day-to-day operation of the
debtor’s business, or businesses like it.” In re Copeland, 291 B.R. 740, 779, (Bankr. E.D.
Tenn. 2003) (quoting United States ex rel. Harrison v. Estate of Deutscher (In re H & S
Transp. Co., Inc.), 115 B.R. 592, 598 (M.D. Tenn. 1990)). “Acts that have been considered
not apparently usual in general partnerships include those that are commonly considered
ultra vires in corporations: guarantees in the partnership name of the debts of another,
transactions benefiting individual partners, and charitable or gratuitous undertakings.”11 1
Ribstein and Keatinge on Ltd. Liab. Cos. § 11:5. On the other hand, “[a]cts that have been
considered apparently usual in general partnerships include borrowing money, issuing
negotiable instruments, entering into employment contracts, purchasing property, and
paying or acknowledging claims.” Id. Generally, entering agreements with customers
related to the partnership’s business, receiving payments, recovering property owed to the
partnership, compromising claims, and conducting ordinary banking activities fall within
the ordinary course of business.12 12 Bus. & Com. Litig. Fed. Cts. § 133:28 (5th ed.); see
Bufton v. Hoseley, 386 P.2d 471, 472 (Or. 1963) (both partners were bound when one
partner absolved the defendants of rent in exchange for quitting the premises). Part of
JTM’s business was apparently negotiating lease agreements with tenants. There is nothing
in the record to indicate that negotiating with a tenant who was seeking to terminate a lease
under an early-termination provision lay outside the ordinary course of the business.

       JTM asserts that because it is a partnership, a partner’s unilaterally waiving rent was
not in the ordinary course of its business. A similar argument was made in Strickland v.
Crowell, No. 01-A-01-9005CH00167, 1990 WL 170441, at *3 (Tenn. Ct. App. Nov. 7,
1990). There, the partnership asserted that the partner’s acts of lying about a permit and

        11
           See, e.g., Morristown Heart Consultants, PLLC v. Patel, No. E2018-01590-COA-R9-CV, 2019
WL 3318184, at *6 (Tenn. Ct. App. July 24, 2019) (concluding that, under the similar language of the
statute governing LLCs, the act of one partner in hiring an attorney to represent the partnership against the
other partner was not in the ordinary course of business); In re Copeland, 291 B.R. 740, 780 (Bankr. E.D.
Tenn. 2003) (generally, the sale of a business does not occur in the ordinary course of that business); In re
Sikes, 184 B.R. 742, 746 (Bankr. M.D. Tenn. 1995) (citing cases in which torts such as arson were found
not to be in the ordinary course of business); see also Goodman v. Holmes & McLaurin Attorneys at Law,
665 S.E.2d 526, 533 (N.C. Ct. App. 2008) (firm was not responsible for fraudulent conduct in concealing
negligence, although representing plaintiff in personal injury suit was within the ordinary course of
business); Doctors Hosp. at Renaissance, Ltd. v. Andrade, 493 S.W.3d 545, 548 (Tex. 2016) (illegally
practicing medicine was not in the ordinary course of business).
        12
            Husted v. McCloud, 450 N.E.2d 491, 494 (Ind. 1983) (request for and acceptance of money
related to estate tax liability was in the course of the partnership’s business and partnership was responsible
“even though fraud and conversion of a client’s funds are not part of the ordinary course of a law
partnership’s business”); Casey Ranch Ltd. P’ship (CRLP) v. Casey, 773 N.W.2d 816, 822-23 (S.D. 2009)
(decision to sue was within the ordinary course of business); Helpinstill v. Regions Bank, 33 S.W.3d 401,
404 (Tex. App. 2000) (although kiting scheme was not in the ordinary course of business, overdrafts were
and the partnership was responsible).
                                                    - 12 -
license, writing bad checks, and abandoning work were not in the usual way of business.13
Id. This court rejected the argument, noting that the company was a construction company
and that “[w]hile [the partner’s] actions were not those of a good or prudent businessman,
there is no showing that his dealings with the plaintiffs were outside the scope of his
authority to act.” Id.; see also Tennessee Traders Landing, LLC v. Jenkins & Stiles, LLC,
No. E2017-00948-COA-R3-CV, 2018 WL 3343592, at *2 (Tenn. Ct. App. July 9, 2018)
(holding when the lessor’s president and tenant agreed to rescind the lease that summary
judgment to the lessor was inappropriate because the lessor had “not presented sufficient
evidence demonstrating that [its president] had no authority to act on behalf of” the lessor;
however, summary judgment for the tenant under the similarly-worded LLC statute14 was
also not appropriate because the tenant’s agent had been a member of the lessor’s LLC and
may have had notice of limits on the lessor’s president’s authority).

         We conclude that the trial court erred in determining that Mr. Jolley did not have
authority to waive the rent. Under the Revised Uniform Partnership Act, Mr. Jolley’s
actions bound the partnership for acts carrying on “in the ordinary course the partnership
business” unless he had no authority and Oddello knew or had notification he had no
authority. Tenn. Code Ann. § 61-1-301. While JTM may not have routinely waived rent
for its tenants, renegotiating a lease in order to prevent a tenant from exercising its right to
terminate was certainly within the ordinary course of JTM’s business. Furthermore, the
trial court found that Mr. Jolley did have the authority to renegotiate or reduce the rent.
Ms. Otto testified that Mr. Jolley was her point of contact with JTM, that they spoke

        13
             At the time, Tennessee Code Annotated section 61-1-108 governed partnerships, and it stated
that:
        Every partner is an agent of the partnership for the purpose of its business, and the act of
        every partner, including the execution in the partnership name of any instrument, for
        apparently carrying on in the usual way the business of the partnership of which he is a
        member, binds the partnership, unless the partner so acting has in fact no authority to act
        for the partnership in the particular matter, and the person with whom he is dealing has
        knowledge of the fact that he has no such authority.
Strickland, 1990 WL 170441, at *2-3 (quoting Tenn. Code Ann. § 61-1-108(a)); see Karns v. Loftis, 1
Tenn. App. 574, 580-81, 1925 WL 1917, at *5-6 (1925) (the uniform partnership act, Acts 1917, chapter
140, provided that “[e]very partner is an agent of the partnership for the purpose of its business, and the
acts of every partner, including the execution in the partnership name of any instrument, for apparently
carrying on in the usual way the business of the partnership of which he is a member binds the partnership
. . .”); see also Rev. Uniform Partnership Act § 301 (2023-2024 ed.) (noting that the prior act contained “a
list of five extraordinary acts that require unanimous consent of the partners before the partnership is bound”
but that the revised act “leaves it to the courts to decide the outer limits of the agency power of a partner”).
        14
           “[T]he president is an agent of the LLC for the purpose of its business, and an act of the president,
including the signing of an instrument in the LLC’s name, that is apparently for carrying on in the ordinary
course the LLC’s business, or business of the kind carried on by the LLC binds the LLC, unless the president
had no authority to act for the LLC in the particular matter, and the person with whom the president was
dealing knew or had notice that the president lacked authority.” Tenn. Code Ann. § 48-249-402(d).
                                                    - 13 -
frequently, and that after the loss of the Tempur Sealy contract, Mr. Jolley told her that he
would forgive the rent. The parties contemporaneously negotiated a new lease which
would take effect in September 2018 for a reduced space. There was no testimony at trial
that Ms. Otto was ever made aware that there were limits on Mr. Jolley’s authority to
negotiate with Oddello to prevent Oddello’s terminating the lease. Accordingly, the trial
court erred when it concluded that there were such limits.

        The trial court, having held that there was no authority to waive rent, never made an
explicit finding regarding whether Mr. Jolley actually forgave the rent. Ms. Otto testified
that Mr. Jolley forgave the entirety of the rent. JTM, during the period of nonpayment,
filled out the lender documents, representing that there was no default and no event that
could constitute default under the lease, which was in full force and effect. There was no
provision for payment of past-due rent in the new lease, and no demand was made for the
rent until December 2019. Mr. Nichols, on the other hand, testified that Mr. Jolley would
not have waived the rent “without some partnership agreement on it” and that “any decision
to give away a half a million dollars, he wouldn’t have taken it on himself without
consulting us first.” He stated the partnership would not have agreed to it. The trial court
made no finding on the factual question of whether Mr. Jolley in fact represented to Ms.
Otto that rent would be waived for an indefinite period prior to the reduced rental
agreement taking effect in September 2018. We remand to the trial court to make
appropriate factual findings in light of the fact that Mr. Jolley, under statute, had the
authority to bind the partnership in matters related to lease agreements.15

                                                     V.

        Oddello also asserts that the chancery court erred in its determinations regarding
whether JTM was estopped from demanding the ten months’ rent by Oddello’s reliance on
its previous statements that rent was waived. JTM argues that estoppel does not apply
because, had Oddello terminated the lease after the loss of Tempur Sealy, it would have
been liable for the construction costs and because delaying the assertion of a right is not
itself estoppel. We conclude the trial court erred in pretermitting this issue.

         The doctrine of estoppel acknowledges the existence of a legal right in the other
party but provides that the other party’s conduct prevents it from enforcing that right.
Clippinger v. State Farm Mut. Auto. Ins. Co., No. 2:20-CV-02482-TLP-CGC, 2021 WL
4887984, at *10 (W.D. Tenn. Oct. 19, 2021) (citing E & A Ne. Ltd. P’ship v. Music City
Record Distribs., Inc., No. M2005-01207-COA-R3CV, 2007 WL 858779, at *7 (Tenn. Ct.
App. Mar. 21, 2007)). Equitable estoppel requires proof of the following elements with
respect to the party alleged to be estopped:

        15
          JTM also devotes half a paragraph to arguing there was no meeting of the minds in any contract
modification. Oddello notes that this issue was not raised at trial. We conclude that this issue is not before
us.
                                                   - 14 -
       (1) Conduct which amounts to a false representation or concealment of
       material facts, or, at least, which is calculated to convey the impression that
       the facts are otherwise than, and inconsistent with, those which the party
       subsequently attempts to assert; (2) Intention, or at least expectation that such
       conduct shall be acted upon by the other party; (3) Knowledge, actual or
       constructive of the real facts.

Osborne v. Mountain Life Ins. Co., 130 S.W.3d 769, 774 (Tenn. 2004) (quoting Consumer
Credit Union v. Hite, 801 S.W.2d 822, 825 (Tenn. Ct. App. 1990)). In addition, the party
asserting estoppel must demonstrate:

       (1) Lack of knowledge and of the means of knowledge of the truth as to the
       facts in question; (2) Reliance upon the conduct of the party estopped; and
       (3) Action based thereon of such a character as to change his position
       prejudicially.

Id. (quoting Hite, 801 S.W.2d at 825).

         At trial, Oddello introduced proof that it had the option to terminate the lease when
it lost its largest client, Tempur Sealy. Oddello also introduced proof, in the form of Ms.
Otto’s testimony, that it intended to exercise its option. Ms. Otto testified that Oddello
attempted to terminate the lease and that Oddello “did make JTM aware that we were going
to move out.” According to Ms. Otto, Oddello chose to stay based on Mr. Jolley’s
representation that rent would be forgiven. Oddello argues that it could have mitigated its
damages by terminating the lease had it not relied on Mr. Jolley’s statement that the rent
was forgiven. Oddello asserts that these facts are sufficient to establish that Mr. Jolley’s
conduct was inconsistent with JTM’s subsequent assertions that the rent was due, that Mr.
Jolley intended Oddello to forgo terminating the lease, and that JTM knew that it did not
intend to forgive the rent. Oddello asserts that the evidence also shows that Oddello had
no means to know that JTM would subsequently claim rent, that it relied on Mr. Jolley’s
representations, and that it sustained damages by not terminating the lease.

       JTM argues that it was merely delaying asserting its rights and that “[m]ere delay
in asserting a legal right does not of itself work an estoppel.” E & A Ne. Ltd. P’ship, 2007
WL 858779, at *8. (quoting Johnson v. De Soto Hardwood Flooring Co., 67 S.W.2d 143,
144 (Tenn. 1934)). JTM cites to Haun v. Corkland, in which the court addressed not
estoppel but the requirement of consideration for an oral modification of a lease. 399
S.W.2d 518, 520-21 (Tenn. Ct. App. 1965) (concluding that the tenant’s act of forgoing its
right of termination was adequate consideration). JTM attempts to distinguish Haun by
noting that in this case, there was no written agreement to forgive the rent and that there
was testimony that the building was occupied at the time of trial. See id. at 521 (noting
that the landlord faced the choices of reducing the rent, being left with an empty building
                                              - 15 -
that may have been difficult to rent, or the “vexations of suit” and that the landlord may
have preferred a tenant at the reduced rate). Oddello argues that JTM has waived the
consideration argument and observes that consideration is not an element of estoppel but
relates to contract modification.

       The chancery court made no ruling on the estoppel issue, despite the fact that it
found that JTM’s agent did not have the authority to forgive the past-due rent.
“Determination of whether a party may rely on equitable estoppel requires a significant
fact-based inquiry.” Domus Dev. LLC v. Titan Dev. LLC, 350 F. Supp. 3d 683, 690, 2018
WL 6169229 (M.D. Tenn. 2018). Given its conclusion that Mr. Jolley had no authority to
forgive the rent, the court erred in pretermitting the issue. On remand, if the trial court
determines that rent was not forgiven, it should determine whether Mr. Jolley made
statements that induced Oddello to forgo exercising its option of early termination, and
whether JTM is estopped on this basis from seeking past-due rent from the time the
statements were made, which was in “early 2018.”16

                                                   VI.

        The chancery court likewise did not rule on the waiver issue. Oddello argues that
the execution of the lending documents operated as explicit waiver of the right to seek
unpaid rent, pointing to the title of the “Landlord Waiver” document. JTM insinuates that
the lending documents stated Oddello was not in default because Oddello was not in default
of the 2018 lease, which was set to begin approximately three months after the signing of
the lending documents. On the other hand, the lending documents represented that a lease
was “in full force and effect,” that there were “no Tenant defaults,” and that no event had
occurred which could constitute default on notice or passage of time. The chancery court
found there was no default because of an oral modification to delay rent. However, there
was no testimony that the parties came to an agreement regarding when rent would be due,
and it appears that an event had occurred which, “upon the giving of notice or the passage
of time (or both), would become a default under the Lease.”

       The chancery court made no finding regarding waiver. On remand, if the trial court
determines that rent was not forgiven, it should likewise make a determination on the issue
of waiver. See GuestHouse Int’l, LLC v. Shoney’s N. Am. Corp., 330 S.W.3d 166, 202
(Tenn. Ct. App. 2010) (quoting E & A Ne. Ltd. P’ship, 2007 WL 858779, at *7).

                                                   VII.

        For the aforementioned reasons, the judgment of the Chancery Court for Hamblen

        16
           Although the parties do not make the distinction, we note that the potential estoppel would only
affect claims for rent that was due after Mr. Jolley made any statements that rent would be forgiven and
after Oddello refrained from terminating on this basis.
                                                  - 16 -
County is affirmed in part and reversed in part, and the case is remanded for further
proceedings consistent with this opinion. Costs of the appeal are taxed to the appellee,
JTM Enterprises, for which execution may issue if necessary.

                                                  _________________________________
                                                  JEFFREY USMAN, JUDGE

                                         - 17 -