Court Opinion

ID: 7806152
Source: CourtListenerOpinion
Date Created: 2022-09-02 21:00:37.099947+00
Date Added: 2024-06-11T16:30:10.538277
License: Public Domain

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                                          UNPUBLISHED

                             UNITED STATES COURT OF APPEALS
                                 FOR THE FOURTH CIRCUIT

                                             No. 21-1504

        ACCIDENT INSURANCE COMPANY, INC., a South Carolina Corporation,

                           Plaintiff − Appellant,

                    v.

        U.S. BANK NATIONAL ASSOCIATION,

                           Defendant and Third-Party Plaintiff – Appellee,

                    v.

        SOUTHPORT LANE ADVISORS LLC; SOUTHPORT SPECIALTY FINANCE
        LLC; ADMINISTRATIVE AGENCY SERVICES LLC; ALEXANDER
        CHATFIELD BURNS,

                           Third-Party Defendants,

        BLACK & LOBELLO,

                           Intervenor.

        Appeal from the United States District Court for the District of South Carolina, at
        Columbia. J. Michelle Childs, District Judge. (3:16−cv−02621−JMC)

        Argued: March 10, 2022                                      Decided: August 29, 2022

        Before WILKINSON and DIAZ, Circuit Judges, and FLOYD, Senior Circuit Judge.
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        Affirmed in part, vacated in part, and remanded by unpublished opinion. Judge Diaz wrote
        the opinion, in which Judge Wilkinson and Senior Judge Floyd joined.

        ARGUED: Jordan Christopher Calloway, MCGOWAN, HOOD & FELDER, LLC, Rock
        Hill, South Carolina, for Appellant. Michael M. Krauss, GREENBERG TRAURIG, LLP,
        Minneapolis, Minnesota, for Appellee. ON BRIEF: Chad A. McGowan, MCGOWAN,
        HOOD & FELDER, LLC, Rock Hill, South Carolina, for Appellant. Johanna R. Hyman,
        GREENBERG TRAURIG, LLP, Minneapolis, Minnesota; Meliah Bowers Jefferson,
        WYCHE, P.A., Greenville, South Carolina, for Appellee.

        Unpublished opinions are not binding precedent in this circuit.

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        DIAZ, Circuit Judge:

               Accident Insurance Company, Inc. (“AIC”), a South Carolina insurer, allowed a

        Texas-based insurer to conduct business in South Carolina under AIC’s name in return for

        a share of policy premiums. To offset AIC’s risk in the venture, the insurers contracted

        with U.S. Bank to administer a trust account containing collateral. When the insurance

        arrangement went south, AIC sought to withdraw all trust assets to cover its newfound

        liabilities. But it soon discovered that the trust account held several illiquid assets,

        frustrating its efforts to retrieve the collateral.

               AIC sued the Bank, alleging breach of contract, breach of fiduciary duty, and

        negligent misrepresentation, among other claims. Chief among the Bank’s duties, AIC

        said, were to (1) determine that AIC could liquidate trust assets without third-party consent

        before accepting them for deposit; (2) take all necessary steps to deliver assets upon

        request; and (3) provide monthly account statements. AIC argued the Bank violated these

        duties when it admitted certain securities into the trust account, failed to transfer those

        securities when requested, and misrepresented the securities in account statements. After

        a bench trial, the district court ruled for the Bank.

               AIC now appeals, contending the district court erred in holding that the Bank: (1)

        negotiated trust assets consistent with its contractual obligations; (2) took all necessary

        steps to deliver trust assets; and (3) didn’t misrepresent certain assets by use of a “Taxable

        Bonds” heading in account statements.

               We discern no error in the district court’s assessment of the Bank’s duties to deliver

        trust assets and provide accurate account statements. So we affirm its rejection of those

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        claims. But we agree with AIC that the court misinterpreted the Bank’s contractual duty

        to determine trust assets were in the proper form before accepting them for deposit. And

        when properly construed, we find the Bank breached that duty. We vacate that part of the

        court’s judgment and remand for further proceedings.

                                                      I.

                                                      A.

               In March 2013, Accident Insurance Company, Inc. and Dallas National Insurance

        Company entered a so-called fronted reinsurance program. Under the program agreement,

        AIC would allow Dallas National to sell commercial insurance in South Carolina under

        AIC’s name in exchange for a share of policy premiums. Dallas National would administer

        the policies and pay all related claims, bearing liability in the first instance. But if Dallas

        National were to become insolvent and unable to honor the policies, liability would fall to

        AIC.

               The insurers’ agreement addressed this contingency.           Dallas National would

        establish and maintain a trust account for AIC’s benefit. So long as AIC risked exposure

        under the program, Dallas National had to maintain collateral in the trust account equal to

        at least its policy obligations. The insurers enlisted U.S. Bank to serve as trustee of the

        account.

                                                      B.

               AIC, Dallas National, and the Bank thus entered a trust agreement governed by

        Delaware law.      Their agreement expressed its purpose at the outset: AIC (as the

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        “Beneficiary”) desired Dallas National (as the “Grantor”) to “secure payments of all

        amounts” it might owe at any time to AIC under the reinsurance program. J.A. 1590

        (cleaned up). In turn, the Bank agreed to act as “Trustee” and hold Dallas National’s

        deposits “in the trust account for [AIC’s] sole use and benefit.” Id. (cleaned up).

               The trust agreement then set forth the rights and duties of the parties. The Bank

        agreed to receive assets from Dallas National, deposit them into the trust account, and hold

        them for safekeeping. Paragraphs 2(b) and 8(b) set out a specific duty that the Bank would

        have as to the nature of trust assets.

               Paragraph 2(b) stated:

               The [Bank] shall have no duty or responsibility with respect to the
               qualification, character[,] or valuation of the Assets deposited in the Trust
               Account, except to determine whether the Assets are in such form that [AIC],
               or the [Bank] upon direction by [AIC], may whenever necessary negotiate
               any such Assets without consent or signature from [Dallas National] or any
               other person or entity.

        J.A. 1591.

               Paragraph 8(b) expanded on Paragraph 2(b)’s requirements:

               Before accepting any Asset for deposit to the Trust Account, the [Bank] shall
               determine that such Asset is in such form that [AIC] whenever necessary
               may, or the [Bank] upon direction by [AIC] will, negotiate such Asset
               without consent or signature from [Dallas National] or any person or entity
               other than the [Bank] in accordance with the terms of this Agreement.

        J.A. 1593. 1

               1
                We refer to the Bank’s duty to determine that AIC could negotiate proposed trust
        assets without third-party consent as the Bank’s “negotiability” determination.

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               The Bank had other affirmative duties, two of which are relevant here. Paragraph

        3(b) of the trust agreement required the Bank, upon receiving AIC’s withdrawal notice, to

        “immediately take any and all steps necessary to transfer absolutely and unequivocally to

        [AIC] or to its order all right, title[,] and interest in the Assets being withdrawn.” J.A.

        1591. In another provision, the Bank agreed to “furnish . . . an accounting of all Assets in

        the Trust Account upon its inception and thereafter at [monthly] intervals.” J.A. 1593.

               The trust agreement also limited the Bank’s discretion and liability. As we’ve

        mentioned, other than the negotiability determination, Paragraph 2(b) absolved the Bank

        of any “duty or responsibility” touching on the “qualification, character[,] or valuation” of

        trust assets. J.A. 1591. The Bank could also “follow and rely upon all instructions” from

        AIC and Dallas National unless the trust agreement provided otherwise. J.A. 1594. The

        Bank wouldn’t “incur any liability” from actions it took “in good faith [reliance] on such

        instructions.” Id. Nor would the Bank be liable for any loss arising out of performance of

        its contractual duties unless “its own negligence, willful misconduct[,] or lack of good

        faith” caused the loss. Id.

                                                     C.

               In December 2013, Dallas National funded the trust account. Its initial deposit

        comprised about $9.3 million in municipal bonds. Within a month, the Bank allowed

        Dallas National to sell those bonds. The Bank then accepted two deposits from Dallas

        National: (1) nearly $9.4 million in Destra Targeted Income Unit Investment Trust

        securities (“Destra units”); and (2) $193,000 in shares of Camelot Asset Holding, LLC.

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               We pause to discuss the Destra units. The Destra Unit Investment Trust is a

        registered investment company under the Investment Company Act of 1940. The Destra

        trust issued securities—the Destra units—to investors, representing undivided, fractional

        interests in the Destra trust’s underlying assets. Those assets included interests in assorted

        loans, companies, and artwork.

               The Destra trust’s governing master agreement named Administrative Agency

        Services, LLC to manage the securities as the Destra units’ “Administrative Agent.” J.A.

        1710. The Administrative Agent had the exclusive responsibility to value the Destra units

        and maintain the official book of registered unitholders. The master agreement also gave

        the Administrative Agent sole discretion to approve all unit transfers and unitholders.

               Turning back to the insurers’ trust account, Dallas National continued to withdraw

        and replace trust assets after funding the account. The Bank’s account statements reflected

        Dallas National’s activity and provided some detail on the Destra units. Listing these

        securities as “Taxable Bonds,” the statements explained the Destra units were “held or

        controlled by the customer or by a third party on behalf of the customer . . . . [The] Bank

        [did] not have actual custody or control.” J.A. 1814–15.

                                                     D.

               By April 2014, the insurers’ arrangement fell apart. AIC learned that Dallas

        National was insolvent. So it assumed Dallas National’s liabilities and became responsible

        for handling outstanding claims. At that time, the trust account contained about $6.9

        million in Destra units, $193,000 in Camelot shares, about $5.3 million in municipal bonds,

        and about $15,000 in cash.

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               AIC sent a withdrawal notice to the Bank, seeking transfer of all trust assets. The

        Bank informed AIC that it would soon transfer all bonds and cash in the account but that

        the Destra units and Camelot shares would “require additional paperwork.” J.A. 1653.

               The Bank contacted AIC two weeks later. It explained that the Destra trust’s

        Administrative Agent had asked to speak with AIC about its “withdrawal request and the

        status of the Destra units.” J.A. 1659. It also provided contact information for the

        Administrative Agent’s representative. Upon learning that AIC hadn’t contacted the

        Administrative Agent, the Bank followed up with AIC about the withdrawal request. But

        as the district court later found, AIC never called the Administrative Agent.

               The Destra units thus remained in the trust account. At the start of this dispute, they

        were still there. AIC complains that its inability to immediately access these assets left it

        with over $7 million in out-of-pocket liability from the reinsurance program.

                                                     E.

               AIC sued the Bank. As relevant on appeal, AIC alleged claims for breach of

        contract, breach of fiduciary duty, and negligent misrepresentation. The thrust of AIC’s

        complaint was that the Bank had improperly accepted the Destra units, violating Paragraph

        8(b) of the trust agreement.

               AIC asserted the Destra units were nontransferable without third-party consent and

        thus unsuitable for the trust account. Compounding this failure, said AIC, the Bank didn’t

        transfer the securities when requested and had misrepresented the Destra units in account

        statements. The Bank counterclaimed for contractual indemnity.

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               After three years of pretrial skirmishing, the district court held a six-day bench trial.

        Fourteen witnesses testified, and the parties submitted three expert reports.

               The district court found that the Bank had fully complied with its Paragraph 8(b)

        obligation to determine the Destra units’ negotiability. Accident Ins. Co. v. U.S. Bank Nat’l

        Ass’n, No. 16-cv-02621, 2020 WL 1910096, at *17-18 (D.S.C. Apr. 20, 2020). Interpreting

        that duty, the court first construed the provision’s undefined use of “negotiate.” Id. at *17.

        It concluded that “[n]egotiability depends on whether a security is a physical stock

        certificate . . . or journal book-entry (like the Destra [units]).” Id.

               Because the Destra units were journal book-entries—meaning they had no physical

        documentation evidencing ownership—the Bank satisfied its duty when it relied on the

        trade instruction from Dallas National that the securities were “properly registered on the

        books and records of the transfer agent or registrar.” Id. This was so, the court said, even

        though the Bank knew that it couldn’t transfer the Destra units without the Administrative

        Agent’s approval. See id. The court also reasoned that, once the Bank determined

        negotiability, Paragraph 8(b) didn’t require any other action. See id.

               The district court likewise found no breach of the Bank’s Paragraph 3(b) duty to

        “take any and all steps necessary” to deliver trust assets when requested. J.A. 1591.

        Though the trust agreement didn’t specify what steps were necessary, the court said that

        the Bank took such steps when it asked AIC to contact the Administrative Agent. See

        Accident Ins. Co., 2020 WL 1910096, at *19. So the “question of whether [the] Bank took

        all steps [was] dependent” on AIC’s communication with the agent. Id. Because AIC

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        hadn’t shown it had contacted the agent, the court determined there were no further steps

        for the Bank to take. See id.

               Last, the district court addressed AIC’s claim that the Bank had misrepresented the

        Destra units as “Taxable Bonds” in account statements. AIC had asserted that those

        descriptions breached the Bank’s fiduciary duties and were negligent misrepresentations.

        But the court found that the “Taxable Bonds” heading didn’t misrepresent the Destra units,

        so that claim failed. See id. at *25, *27–*28 (cleaned up).

               AIC moved for post-judgment relief, highlighting the district court’s conclusions on

        Paragraphs 8(b) and 3(b) of the trust agreement. The court denied the motion. On AIC’s

        contention that it wrongly defined “negotiate” under Paragraph 8(b), the court found such

        error would have been harmless. See Accident Ins. Co. v. U.S. Bank Nat’l Ass’n, No. 16-

        cv-02621, 2021 WL 1207469, at *7 (D.S.C. Mar. 31, 2021). The court again reasoned that

        “the issue of negotiability lack[ed] . . . significance” because Paragraph 8(b) didn’t oblige

        the Bank to “refuse acceptance of an asset lacking in negotiability.” Id. And AIC hadn’t

        shown sufficient evidence, the court said, to overcome its finding that the Bank took all

        necessary steps to deliver trust assets under Paragraph 3(b). See id. at *8.

               This appeal followed.

                                                     II.

               “We review a judgment following a bench trial under a mixed standard of review.”

        Equinor USA Onshore Props. Inc. v. Pine Res., LLC, 917 F.3d 807, 813 (4th Cir. 2019)

        (cleaned up). We review legal conclusions, “including contract construction,” de novo but

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        may reverse factual findings only if they are clearly erroneous. Id. In other words, we

        won’t “disturb the district court’s factual findings if they are plausible in light of the record

        viewed in its entirety.” Heyer v. U.S. Bureau of Prisons, 984 F.3d 347, 355 (4th Cir. 2021)

        (cleaned up). Yet we may reverse a district court’s factual finding if we’re “left with the

        definite and firm conviction that a mistake has been committed.” Equinor, 917 F.3d at 813

        (cleaned up).

                                                      III.

               We start with AIC’s claim that the district court misinterpreted the Bank’s duty

        under Paragraph 8(b) of the trust agreement. This mistake, AIC says, resulted in the court’s

        erroneous finding that the Bank hadn’t breached its duty by accepting the Destra units for

        deposit.

               Paragraph 8(b) required the Bank, “[b]efore accepting any Asset for deposit,” to

        “determine that such Asset is in such form” that AIC or the Bank could “negotiate such

        Asset without consent or signature” from any other entity. J.A. 1593.

               AIC’s argument is twofold: (1) the court wrongly defined “negotiate” in Paragraph

        8(b) by ignoring its ordinary meaning; and (2) the court misread the provision when it

        found that Paragraph 8(b) didn’t require the Bank to reject assets that it determined were

        nonnegotiable without third-party consent.

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               And if we follow its reading of Paragraph 8(b), AIC asserts that the Bank breached

        its duty because it knew it couldn’t negotiate the Destra units without the Administrative

        Agent’s consent. As we’ll explain, we agree with AIC. 2

                                                     A.

               We first tackle AIC’s contention that the district court erred in defining “negotiate.”

        AIC relies on dictionary definitions and precedent to show that “negotiate” is linked to “a

        financial instrument’s transferability.” Appellant’s Br. at 23. The district court erred, AIC

        says, by looking to extrinsic evidence to find that an asset like a Destra unit could be

        “negotiate[d]” merely when it was “properly registered on the books and records of [a]

        transfer agent.” Accident Ins. Co., 2020 WL 1910096, at *17.

               Under Delaware law, contract interpretation begins with the agreement’s text. See

        Murfey v. WHC Ventures, LLC, 236 A.3d 337, 355 (Del. 2020). “When the contract is

        clear and unambiguous, [Delaware courts] will give effect to the plain-meaning of the

        contract’s terms and provisions, without resort to extrinsic evidence.” Sunline Com.

        Carriers, Inc. v. CITGO Petroleum Corp., 206 A.3d 836, 846 (Del. 2019) (cleaned up).

               We’re mindful that Delaware adheres to an “objective” approach to contract

        interpretation—that is, “a contract’s construction should be that which would be

        understood by an objective, reasonable third party.” Id. (cleaned up). If the contract

        remains “reasonably susceptible to two or more interpretations,” only then may we find the

               2
                AIC claims the Bank violated not just Paragraph 8(b) but also the similarly worded
        Paragraph 2(b). But as our analysis reveals, 8(b)’s more-exacting language controls our
        finding on breach.

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        contract ambiguous and “resort to extrinsic evidence to determine the parties’ contractual

        intent.” Id. at 847 (cleaned up).

               We agree with AIC that an objective, reasonable third-party would understand

        “negotiate” to refer to an asset’s transferability, not its registration. See Appellant’s Br. at

        24. And because the term’s meaning is clear and unambiguous, the district court erred in

        resorting to extrinsic evidence to arrive at a different result.

               We need only consult dictionaries to conclude that “negotiate”—as used in

        Paragraph 8(b)—has a clear, unambiguous meaning. See Lorillard Tobacco Co. v. Am.

        Legacy Found., 903 A.2d 728, 738 (Del. 2006) (“Under well-settled case law, Delaware

        courts look to dictionaries for assistance in determining the plain meaning of terms which

        are not defined in a contract.”).       Dictionaries offer a near-universal definition for

        “negotiate” in the context of financial instruments. To “negotiate” means to “transfer

        ownership.” See, e.g., Negotiate, Black’s Law Dictionary (10th ed. 2014) (“[T]o transfer

        . . . by delivery or indorsement, whereby the transferee takes the instrument for value, in

        good faith, and without notice of conflicting title claims or defenses.”). 3

               3
                 See also Negotiate, American Heritage Dictionary (5th ed. 2011) (“To transfer (an
        instrument, such as a promissory note) to another party by means of endorsement.”);
        Negotiate, Merriam-Webster’s Collegiate Dictionary (11th ed. 2011) (“[T]o transfer (as a
        bill of exchange) to another by delivery or endorsement[;] . . . to convert into cash or the
        equivalent value.”); Negotiate, Webster’s New World College Dictionary (5th ed. 2014)
        (“[T]o transfer, assign, or sell (negotiable paper).”); Negotiate, Oxford English Dictionary
        (3d ed. 2003), https://www.oed.com/view/Entry/125878 (last visited Aug. 10, 2022) (“To
        transfer or assign (a cheque, bill, or other document) to the legal ownership of another.”).

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               What’s more, the parties agree that Delaware courts recognize this ordinary

        meaning. They both point to Wooleyhan v. Green, which found the term “negotiable”

        applied to “any written instrument given as a security . . . which may be transferred by

        indorsement or delivery, vesting in the party to whom it is transferred or delivered a legal

        title.” 155 A. 602, 603 (Del. Super. Ct. 1931). The Bank thus concedes that an asset can

        be negotiated if “it is in such form that it can be transferred with . . . legal title . . . vesting

        in the recipient.” Appellee’s Br. at 27.

               Rather than deduce the plain meaning of “negotiate” with dictionaries or precedent,

        the district court relied on the Bank’s expert to find that “[n]egotiability depends on

        whether a security is a physical stock certificate . . . or journal book-entry.” Accident Ins.

        Co., 2020 WL 1910096, at *17. This “negotiability” finding led to the court’s ultimate

        conclusion on the meaning of “negotiate” vis-à-vis the Destra units. See id.

               But Paragraph 8(b) of the trust agreement doesn’t distinguish between asset types.

        And the Bank admits its expert derived his opinion not from the contractual text but from

        his “practice.” See Appellee’s Br. at 28. The district court erred in relying on such extrinsic

        evidence in the face of a clear and unambiguous term. See Sunline Com. Carriers, 206

        A.3d at 846.

               In short, Paragraph 8(b) required the Bank to determine that a trust asset was in such

        form that AIC or the Bank could “negotiate”—i.e., transfer ownership of—the asset

        without third-party consent.

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                                                     B.

               AIC next asks us to examine the broader scope of the Bank’s Paragraph 8(b) duty.

        Contrary to the district court, AIC maintains that the provision required the Bank to reject

        a deposit if it couldn’t transfer the assets without third-party consent. This reading stems

        from the Bank’s obligation to determine an asset’s proper negotiability “[b]efore accepting

        any Asset for deposit to the Trust Account.” J.A. 1593 (emphasis added).

               There’s no dispute that the word “before” in Paragraph 8(b) required the Bank to

        determine an asset’s negotiability in advance of accepting it. See Before, Merriam-Webster

        Dictionary, https://www.merriam-webster.com/dictionary/before (last visited Aug. 10,

        2022) (defining “before” as “in advance” or “at an earlier time”). Rather, the parties contest

        the meaning of “accepting.” AIC says “accepting” required the Bank to make “an

        affirmative decision as to whether [an] asset would be ‘admitted’ to the trust account.”

        Appellant’s Br. at 27. For its part, the Bank posits that the trust agreement’s use of

        “accepting” expressed “clerical, ministerial functions,” not any affirmative duty.

        Appellee’s Br. at 39. We agree with AIC.

               “Accept” ordinarily denotes something more than mere receipt.            To “accept”

        something means to “receive [it] willingly” or to “give admittance or approval.” Accept,

        Merriam-Webster Dictionary, https://www.merriam-webster.com/dictionary/accept (last

        visited Aug. 10, 2022); see also Accept, Oxford English Dictionary (3d ed. 2011),

        https://www.oed.com/view/Entry/1006 (last visited Aug. 10, 2022) (defining “accept” as

        “[t]o take or receive (something offered) willingly”). We thus find that Paragraph 8(b)’s

        use of “accepting” required the Bank to affirmatively decide whether to admit trust assets.

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        See, e.g., Worden v. SunTrust Banks, Inc., 549 F.3d 334, 346 (4th Cir. 2008) (finding the

        ordinary meaning of “accept” to be “something more than to receive” and that it required

        something “greater than passive receipt” (cleaned up)).

               The Bank’s argument to the contrary is unpersuasive. It doesn’t challenge the

        ordinary meaning of “accept.” Instead, it points to two instances in the trust agreement

        where “accept” purportedly connotes an administrative function. In one provision, the

        agreement states that Dallas National “may direct the [Bank] to accept substitute Assets.”

        J.A. 1592. In another, the agreement instructs that the Bank “shall accept and open all

        mail.” J.A. 1594.

               But the former merely allows Dallas National to propose deposits to the Bank—it

        doesn’t eliminate the Bank’s other duties. And the latter expressly commands that the

        Bank “shall accept” mail, with no further qualification. By contrast, Paragraph 8(b)’s

        reference to the Bank “accepting” assets has a condition precedent—the negotiability

        determination. That condition precedent is proof that the parties didn’t intend Paragraph

        8(b) to function in a ministerial manner.

               We conclude that Paragraph 8(b) required the Bank, before approving any asset for

        deposit into the trust account, to determine that the asset was in such form that AIC could

        negotiate it without third-party consent. The logical consequence is that, if the Bank found

        that an asset wasn’t in the proper form, it couldn’t then accept it.

               The district court thought otherwise, finding that “once the determination regarding

        whether an asset could be negotiated was made,” Paragraph 8(b) didn’t “require any further

        action from [the] Bank.” Accident Ins. Co., 2020 WL 1910096, at *17. But this reasoning

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        fails to appreciate that Paragraph 8(b) required the Bank to affirmatively determine an

        asset’s negotiability before accepting it. See J.A. 1593 (“[T]he [Bank] shall determine that

        such Asset is in such form that [AIC] . . . may . . . negotiate such Asset without consent or

        signature from . . . any [other] person or entity.” (emphasis added)). Paragraph 8(b) thus

        acted as a gatekeeping clause against deposit of nonnegotiable assets.

               The Bank insists that, in so holding, we’re rewriting the contract or supplying

        omitted terms. See Appellee’s Br. at 35–36 (quoting Murfey, 236 A.3d at 357 (“[A]n

        interpreting court should be most chary about implying contractual terms when the contract

        could easily have been drafted to expressly provide for such terms, limitations or

        conditions.”)). Not so. Our holding is the necessary result of the trust agreement’s plain

        language.

               And reading Paragraph 8(b) in view of the full trust agreement buttresses our

        conclusion. Paragraph 2(b) already imposed a freestanding duty for the Bank to “determine

        whether the Assets are in such form” that AIC could “negotiate” them without third-party

        consent. J.A. 1591. It would make little sense for AIC to contract for Paragraph 8(b)’s

        more demanding language unless AIC meant to impose additional responsibility on the

        Bank beyond the negotiability determination. To hold otherwise would reduce Paragraph

        8(b) to an ink blot. See United States v. Sanofi-Aventis U.S. LLC, 226 A.3d 1117, 1129

        (Del. 2020) (“When interpreting contracts, we construe them as a whole and give effect to

        every provision if it is reasonably possible.” (cleaned up)).

               The Bank counters that Paragraph 8(b) wouldn’t be superfluous if we followed the

        district court’s interpretation because “industry practice is not to reject” a nonnegotiable

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        asset. Appellee’s Br. at 39. The Bank says the custom is instead to “accept the asset and

        work toward re-registration in the trust’s or trustee’s name.” Id. But there’s no reason to

        consider extrinsic evidence when the text speaks for itself.

               The Bank’s final salvo is that our interpretation contravenes the trust agreement’s

        overall scheme, in which the Bank was merely “a directed trustee that acts on another’s

        orders.” Appellee’s Br. at 38. It refers us to the trust agreement’s provision authorizing

        the Bank to “follow and rely upon all instructions given by” the insurers, “[u]nless

        otherwise provided in [the] Agreement.” J.A. 1594. The Bank also maintains that it was

        to “receive Assets from [Dallas National] . . . subject to the terms of [the] Agreement.”

        J.A. 1590.

               But in so arguing, the Bank turns a blind eye to the parties’ express contemplation

        of instances when the Bank wouldn’t act as a directed trustee. Both provisions the Bank

        relies on explain that its directed-trustee role was subordinate to contract terms providing

        otherwise. Paragraph 8(b) is such an exception.

               We therefore conclude that Paragraph 8(b) of the trust agreement obliged the Bank

        to reject any proposed asset that it determined was nonnegotiable (i.e., nontransferable)

        without third-party consent.

                                                     C.

               Having resolved the proper scope of the Bank’s responsibilities under Paragraph

        8(b), we now consider whether the Bank breached that duty when it accepted the Destra

        units. We find that it did.

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               Citing the master agreement governing the Destra units, the district court found that

        the securities could “not be transferred without the approval of [the Administrative

        Agent].” Accident Ins. Co., 2020 WL 1910096, at *17. So the Destra units were

        nonnegotiable without third-party consent. In fact, the court determined that the Bank was

        aware “of this perceived limitation on the transferability of Destra [units].” Id. The Bank

        doesn’t challenge these findings.

               These undisputed facts leave us with the definite and firm conviction that the Bank

        breached Paragraph 8(b) of the trust agreement. See Equinor, 917 F.3d at 813. The Bank

        knew it couldn’t transfer the Destra units without the Administrative Agent’s consent. Put

        differently, the Bank knew the Destra units weren’t in the negotiable form Paragraph 8(b)

        mandated because transferring these securities required a third party’s approval. 4 See

        supra § III.A. So the Bank couldn’t then accept deposit of the Destra units without

        breaching Paragraph 8(b). See supra § III.B. But it did.

               Undaunted, the Bank argues that the trust agreement’s liability-limiting provisions

        spare it here. It first says that AIC wrongly conflates the Bank’s “limited examination

        regarding negotiable form with substantive evaluations of marketability and liquidity.”

        Appellee’s Br. at 31. In doing so, the Bank points to trust-agreement provisions that said

               4
                 As much as the Bank argues the Destra units’ “form” was separate from their
        inherent negotiability, that contention doesn’t persuade. See Form, Merriam-Webster
        Dictionary, https://www.merriam-webster.com/dictionary/form (last visited Aug. 10,
        2022) (defining “form” in part as “the essential nature of a thing as distinguished from its
        matter”). The district court’s factual findings bridge whatever gap may exist between the
        Destra units’ negotiability and their form.

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        it had “no responsibility whatsoever to determine” asset eligibility.        J.A. 1593; see

        Appellee’s Br. at 32. But even if there were any overlap among the concepts the Bank

        identifies, Paragraph 2(b) of the trust agreement expressly addresses that concern. It carves

        out the Bank’s duty to determine negotiability from its exemption of liability on an asset’s

        “qualification, character[,] or valuation.” J.A. 1591.

               The Bank also insists that it’s not liable because it could rely on Dallas National’s

        instruction to deposit the Destra units.       This contention depends on the Bank’s

        authorization, under the trust agreement, to “follow and rely upon all instructions given

        by” the insurers “[u]nless otherwise provided.” J.A. 1594. The Bank wouldn’t be liable

        for any actions taken “in good faith [reliance] on such instructions.” Id. We reject this

        argument for two reasons.

               First, the Bank’s authorization didn’t apply when the trust agreement provided

        otherwise. Paragraph 8(b)’s affirmative obligations precluded the Bank from relying on

        instructions to blindly accept nonnegotiable assets. To credit the Bank’s position would

        render those obligations meaningless.

               Second, we don’t see how the Bank could have relied in good faith on Dallas

        National’s instruction to deposit the Destra units since it knew it couldn’t transfer them

        without a third party’s say-so. See DV Realty Advisors LLC v. Policemen’s Annuity &

        Benefits Fund of Chi., 75 A.3d 101, 110 (Del. 2013) (explaining that an entity engages in

        bad faith when its conduct is “so far beyond the bounds of reasonable judgment that it

        seems essentially inexplicable on any [other] ground” (cleaned up)). And in any event, the

        Bank’s own expert testified that Dallas National’s instruction gave no “information that a

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        trustee could rely on as to whether or not [the] Destra [units] on [their] face could be

        transferred without the consent of a third party.” J.A. 1392–93.

               True, the trust agreement didn’t charge the Bank “with knowledge of or any duties

        or responsibilities in connection with any other document or agreement,” including the

        Destra units’ master agreement. J.A. 1595. But we refuse to read this provision to mean

        the Bank was free to disregard the knowledge it already had.

                                       *             *               *

               In sum, the Bank breached Paragraph 8(b) of the trust agreement when it accepted

        deposit of the Destra units. We therefore vacate the district court’s judgment on that claim

        and remand for further proceedings, expressing no position on the remaining elements.

                                                    IV.

               We turn next to AIC’s challenge to the district court’s conclusion that the Bank

        didn’t breach its Paragraph 3(b) duty. Under this provision of the trust agreement, the Bank

        had to “immediately take any and all steps necessary to transfer absolutely and

        unequivocally” trust assets as AIC requested. 5 J.A. 1591.

               AIC complains that the district court erred in finding that the Bank’s actions in

        attempting to transfer the Destra units constituted “all steps necessary to complete the

               5
                 Paragraph 3(b) also required the Bank to “deliver the physical custody” of
        requested assets. J.A. 1591. But the district court found the Destra units were held as a
        “book entry” with no corresponding “physical certificate” or “hard-copy document.”
        Accident Ins. Co., 2020 WL 1910096, at *20. AIC doesn’t challenge this finding on appeal.

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        transfer” of those assets. Appellant’s Br. at 46 (cleaned up). This finding, AIC says,

        improperly shifted Paragraph 3(b)’s burden onto its shoulders. But we find that the

        evidence adequately supports the district court’s holding.

               The basic facts are not in dispute. AIC sent a withdrawal notice to the Bank, seeking

        all assets in the trust account. Within a week, the Bank informed AIC that it would soon

        transfer all municipal bonds and cash in the account but that the Destra units would “require

        additional paperwork.” J.A. 1653. True to its word, the Bank sent AIC the bonds and cash

        the next day.

               About two weeks later, the Bank informed AIC that the Administrative Agent for

        the Destra units asked to speak with AIC about its “withdrawal request and the status of

        the Destra units.” J.A. 1659. It provided contact information for the Administrative

        Agent’s representative. The Bank then followed up with AIC on this point, reiterating its

        instruction to contact the representative.

               From here, the district court determined that the Bank took a “necessary step” to

        transfer the Destra units to AIC when it twice asked AIC to reach out to the Administrative

        Agent. Accident Ins. Co., 2020 WL 1910096, at *19. It then found that “the question of

        whether [the] Bank took all [necessary] steps [was] dependent on the result of [AIC’s]

        communication with [the Administrative Agent].” Id. And because AIC hadn’t shown it

        So its contention that the Bank breached this aspect of Paragraph 3(b) is meritless, as there
        was nothing physical for the Bank to deliver.

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        made such contact, the court held that the Bank took all necessary steps to transfer the

        Destra units. See id.

               AIC fails to meaningfully challenge the district court’s conclusion that the Bank’s

        next steps depended on AIC calling the Administrative Agent. It hasn’t identified any facts

        to controvert that finding, nor does it point to any evidence reflecting necessary steps that

        the Bank failed to take. This omission is fatal—we won’t hold the Bank liable for steps it

        couldn’t take.

               AIC suggests that the Bank breached its Paragraph 3(b) duty because the Destra

        units remain in the trust account. But this assertion does little to counter the district court’s

        finding that any other steps necessary to complete transfer of the Destra units first required

        AIC to act.

               We thus affirm the district court’s judgment on AIC’s Paragraph 3(b) claim.

                                                       V.

               Finally, AIC contends the district court erroneously rejected its breach-of-fiduciary-

        duty and negligent-misrepresentation claims that alleged the Bank had misrepresented the

        Destra units. 6 AIC premised these claims on the Bank’s listing of the Destra units under a

        “Taxable Bonds” heading in account statements. But the district court determined that this

        heading neither misrepresented the units nor breached the Bank’s fiduciary duties. We

               6
                The Bank says AIC doubly waived these arguments.                 Even assuming AIC
        preserved its claims, we find them meritless.

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        affirm because AIC failed to establish that it relied on the heading. See S. Power Co. v.

        Cleveland Cnty., 24 F.4th 258, 268 n.8 (4th Cir. 2022) (“We may affirm on any ground

        appearing in the record, including theories not relied upon or rejected by the district court.”

        (cleaned up)).

               For each claim, AIC had to prove that it relied on the “Taxable Bonds” heading to

        its detriment. See Dohmen v. Goodman, 234 A.3d 1161, 1174–75 (Del. 2020) (duty of

        disclosure); Wilkin ex rel. Orexigen Therapeutics, Inc. v. Narachi, No. 12412-VCMR,

        2018 WL 1100372, at *14 & n.159 (Del. Ch. Feb. 28, 2018) (duty of loyalty); Vichi v.

        Koninklijke Philips Elecs., N.V., 85 A.3d 725, 775 (Del. Ch. 2014) (negligent

        misrepresentation).

               AIC, however, identifies no actions it took (or refrained from) because of the Bank’s

        “Taxable Bonds” heading. To be sure, AIC highlights its accountant’s testimony that he

        reviewed the Bank’s account statements, focusing on “the specific investments to verify”

        what the Bank reported. J.A. 910–11. And it calls our attention to its executives who

        received the statements and said they had no reason to doubt the Bank’s trustworthiness at

        the time.

               But such evidence says nothing about how AIC relied on the “Taxable Bonds”

        heading to its detriment. Without more, AIC hasn’t carried its burden to prove this element,

        so we affirm the district court’s dismissal of these claims.

                                                                               AFFIRMED IN PART,
                                                                                VACATED IN PART,
                                                                                 AND REMANDED

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