Court Opinion

ID: 185122
Source: CourtListenerOpinion
Date Created: 2011-02-05 02:28:04+00
Date Added: 2024-06-11T17:26:13.395376
License: Public Domain

204 F.3d 251 (D.C. Cir. 2000)
Susan M. Borgo, Appelleev.Daniel S. Goldin, Administrator, National Aeronautics and Space Administration, Appellant
No. 98-5503
United States Court of Appeals FOR THE DISTRICT OF COLUMBIA CIRCUIT
Argued September 13, 1999Decided March 3, 2000

Appeal from the United States District Court for the District of Columbia(No. 95cv00155)
Wyneva Johnson, Assistant U.S. Attorney, argued the  cause for appellant.  With her on the briefs were Wilma A.  Lewis, U.S. Attorney, and R. Craig Lawrence, Assistant U.S.  Attorney.
Douglas B. Huron argued the cause for appellee.  With  him on the brief was Richard A. Salzman.
Before:  Edwards, Chief Judge, Williams, and Garland,  Circuit Judges.
Opinion for the Court filed by Circuit Judge Garland.
Garland, Circuit Judge:

1
Alleging violations of Title VII of  the Civil Rights Act of 1964, Susan Borgo sued her former  employer, the National Aeronautics and Space Administration  (NASA), for firing her from her position at the agency.  The  case was prosecuted on the theory that NASA had mixed  motives for Borgo's termination.  Concluding that NASA was  at least partially motivated by a desire to retaliate against  Borgo for protected activity, the district court granted summary judgment for plaintiff.  Further concluding that Borgo  would not have been fired in the absence of the retaliatory  motive, the court granted her motion for judgment as a  matter of law on her request for a damages remedy.  Because we conclude that NASA's motivation is a disputed issue  of fact that a reasonable jury could decide either of two ways,  we reverse and remand for a trial on the merits.

2
* On October 18, 1992, NASA hired Borgo as a probationary  employee to work in its Office of Small and Disadvantaged  Business Utilization.  When hired, she was expected to serve  primarily as Executive Secretary of the NASA Minority  Business Resources Advisory Committee (NMBRAC).  But  Borgo's relationships with her superiors soon deteriorated.On February 8, 1993, she was removed as Executive Secretary of NMBRAC because of tension between her and  NMBRAC's chairman.  Tension also developed between Borgo and her supervisor, Ralph Thomas.  Thomas criticized  plaintiff for shortcomings "that included missed deadlines,  unexplained absences, and a generally inappropriate attitude  in dealings with superiors."  Borgo v. Goldin, No. 95cv0155,  slip op. at 2 (D.D.C. Aug. 21, 1996).1

3
On April 29, 1993, Thomas sent Borgo a memorandum  complaining that she had involved his office in a governmentwide conference without informing him.  Thomas wrote that  he was "very displeased that you did not tell me about this  meeting until you had already sent out letters announcing it.""In the future," he instructed, "please inform me of any and  all affairs like this" at their inception.  "It would have been  very embarrassing to me to have heard about a governmentwide meeting sanctioned by my office which I knew nothing  about."  J.A. at 127.

4
On the following Monday, May 3, 1993, Borgo sent Thomas  a response.  Her letter consisted of five paragraphs on two  pages.  See J.A. at 31-32.  The first paragraph characterized  Thomas' April 29 memorandum as ordering that "all professional actions on my part must be cleared by you before I  may proceed."  The second noted that she had received her  prior employer's "highest award for performance," and that  she had "made it perfectly clear in [her] employment interview" with NASA that she "would not accept a job in a typical  bureaucratic operation."  She was unable, she said, "to be idle  and waste taxpayers' dollars while wait[ing] for specific work  assignments."  The third paragraph complained that she had  "not been assigned any action items" during the past two  weeks, "ha[d] not been included as a participate [sic] in any  outreach efforts," and had taken action on the conference  because she "had little else to do."  The letter's penultimate  paragraph, central to this litigation, stated in relevant part as  follows:

5
It is my opinion, that if I, a white female, was yourmanager, and I did not include you, an African-Americanmale, as a full member of the team, and treat you as acompetent professional, that, by now, I would have beenseverely reprimanded or fired by senior management.

6
Id. at 32.

7
On May 25, 1993, Thomas sent Borgo a termination letter,  stating that she was being discharged as a result of "unacceptable conduct and performance during your probationary  period."  J.A. at 128.  He wrote that there were "serious  deficiencies in your attitude, behavior and conduct which  adversely impact the performance of your assigned duties and  responsibilities."  Thomas noted Borgo's "inability to effectively interact and work with the Chairman" of NMBRAC,  her "inability to conform to established deadlines on work  assignments," and her "general negative behavior and attitude in the office."  He listed specific examples of  "dates/deadlines which you have missed that have adversely  impacted the office," as well as multiple instances of unexplained absences from work.  He further cited examples of  behavior "bordering on insubordination," including continuing  to work on NMBRAC matters after having been expressly  directed not to do so, as well as initiating without authorization the government-wide conference discussed above.  With  respect to the latter, Thomas wrote:  "Despite my counseling  to you on this matter, your letter to me on May 3, 1993 still  did not indicate that you understood the necessity that I be  kept fully informed and would cooperate and give me notice  of any future meetings."  Id. at 128-29.

8
Plaintiff challenged her termination on two fronts.  First,  before the Merit Systems Protection Board (MSPB) she  charged that NASA had retaliated against her for whistle blowing.2  At the MSPB hearing on those charges, Thomas  testified regarding his reaction to Borgo's May 3, 1993 letter  and his reasons for firing her.  See J.A. at 119-20.  He  described the letter as a "purported answer" to his April 29  memorandum.  It was "[p]urported," he said, because "it  doesn't answer it."  Referring to the government-wide conference, he stated:  "I told her, first of all, this was a good  idea, but she should tell me about things as important as this. And she writes me back pretty much telling me where to go."Counsel then asked for clarification, and Thomas explained  that he interpreted the letter as a declaration that plaintiff was going to do as she pleased.  It was, he said, "full of  things that were inaccurate and were not addressing my  memo at all."  Id.

9
In an exchange that would later prove pivotal in the Title  VII litigation, counsel read the penultimate paragraph of the  May 3 letter aloud and then asked:

10
Q: Did you form any opinion about that statement? THOMAS:  Well, yes.  In this whole--during her wholetenure, I had never mentioned her race at all, and, if anything it was the other way around.  This letter, and the reason I think you saw a lot of emotion coming out--and I apologize to you Mr. Gorman--but that was how I felt while reading the letter.  It was the straw that broke the camel's back.  I mean, after all of this, after all--after not producing any substantive thing in the office and just giving everyone an overall hard time and making excuses for everything she did that she was supposed  to do, but didn't do, just the whole--and then this, you know, and all I did was tell her--let me know about activities as important as this, she writes me a letter like this.  That--in my mind, that was it.

11
Q: When you say that was it, how did you regard this language?  Did you regard it as misconduct in any way?

12
THOMAS:  Yes, misconduct, in subordinate .

13
J.A. at 122-23 (emphasis added).  The MSPB did not decide  Borgo's case until February 3, 1998.  On that date it rejected her allegations, ruling that NASA had not retaliated against  her for whistleblowing, but rather had discharged her for the  reasons stated in Thomas' May 25, 1993 termination letter.

14
In the meantime, Borgo had filed suit in United States  District Court.  There, she alleged that NASA had discriminated against her because of her race and sex, and then had  retaliated for her complaint of discrimination by discharging  her, all in violation of Title VII of the Civil Rights Act of 1964,  as amended, 42 U.S.C.       2000e-5, 2000e-16.  Plaintiff  moved for partial summary judgment on the retaliation claim. Applying Title VII's framework for analyzing allegations of  mixed motives on the part of an employer, see 42 U.S.C.      2000e-2(m), the district court granted Borgo's motion.  Relying on Thomas' MSPB testimony, the court held that no  reasonable juror could conclude other than that "retaliation  was at least part of the defendant's motivation for firing her."Borgo, slip op. at 13.

15
Thereafter, the case proceeded to trial on the question of  remedy, applying Title VII's rules for determining appropriate remedies in mixed-motive cases.3  NASA contended that  even if retaliation had been one motive for terminating Borgo,  under Title VII the court could not "award damages or issue  an order requiring ... reinstatement" because the agency  "would have taken the same action in the absence of  [that] impermissible motivating factor."  42 U.S.C.       2000e-5(g)(2)(B).  At the end of the testimony of Ralph  Thomas, NASA's first witness, the district court took the case  from the jury and entered judgment for plaintiff as a matter  of law.  "No reasonable juror could conclude," it held, "that  NASA would have decided to fire [plaintiff], even absent  retaliation."  2/3/98 Trial Tr. at 47 (J.A. at 313).

II

16
We review de novo both the district court's decision to  grant summary judgment pursuant to Federal Rule of Civil  Procedure 56, and its decision to grant judgment as a matter  of law pursuant to Rule 50(a).  See Hall v. Giant Food, Inc.,  175 F.3d 1074, 1076 (D.C. Cir. 1999) (summary judgment);Holbrook v. Reno, 196 F.3d 255, 259 (D.C. Cir. 1999) (judgment as a matter of law).  Summary judgment may be  granted only if "there is no genuine issue as to any material  fact [and] the moving party is entitled to judgment as a  matter of law."  Anderson v. Liberty Lobby, Inc., 477 U.S.  242, 247 (1986) (quoting Rule 56).  A dispute about a material  fact "is 'genuine' ...  if the evidence is such that a reasonable jury could return a verdict for the nonmoving party." Id. at 248.  As the Supreme Court noted in Anderson, "this  standard mirrors the standard for a directed verdict under  Federal Rule of Civil Procedure 50(a), which is that ....  [i]f  reasonable minds could differ as to the import of the evidence  ...  a verdict should not be directed."  Id. at 250-51 (citations omitted).  The "primary difference between the two  motions is procedural," the Court explained;  "summary judgment motions are usually made before trial and decided on  documentary evidence, while directed verdict motions are  made at trial and decided on the evidence that has been  admitted."  Id. at 251 (citation omitted).  In both situations,  the court must view the evidence in the light most favorable  to the nonmoving party and must not assess witness credibility.  See Aka v. Washington Hosp. Ctr., 156 F.3d 1284, 1288,  1298 (D.C. Cir. 1998) (summary judgment);  Mackey v. United States, 8 F.3d 826, 829 (D.C. Cir. 1993) (judgment as a  matter of law).

17
Title VII states that "[i]t shall be an unlawful employment  practice for an employer to discriminate against any of [its]  employees ... because he has opposed any practice made an  unlawful employment practice by this subchapter."  42 U.S.C.       2000e-3(a).4  The amendments to Title VII contained in the  Civil Rights Act of 1991 address the proper disposition of  cases in which there may be a mixture of legitimate and  illegitimate motives for an employer's actions.  See Civil  Rights Act of 1991, Pub. L. No. 102-166,      107, 105 Stat.  1071, 1075 (codified at 42 U.S.C.       2000e-2(m), 2000e-5(g)).As codified at 42 U.S.C      2000e-2(m), the statute provides  that liability for "an unlawful employment practice is established when the complaining party demonstrates that race,  color, religion, sex or national origin was a motivating factor for any employment practice, even though other factors also  motivated the practice."  Section 2000e-5(g)(2)(B) then addresses the question of remedy, providing that when the  plaintiff proves that an impermissible consideration was a  motivating factor, but the defendant demonstrates that it  "would have taken the same action in the absence of" that  factor, a court may not award certain kinds of relief including  damages and reinstatement (but may grant other specified  relief, including costs and attorney's fees).5  The parties and  the district court assumed that the 1991 Act's mixed-motives  framework applies both where the allegedly impermissible  motivation is retaliation, as it is here, and where it is race,  color, religion, sex or national origin, as expressly set forth in  the statute.  Accordingly, we make the same assumption for  purposes of this appeal.6

18
In the following sections, we examine two questions.  First,  we consider whether the district court properly granted summary judgment on plaintiff's claim that NASA violated  Title VII because retaliation was a motivating factor in her  termination.  Second, we consider whether the court properly  granted judgment as a matter of law against NASA's contention that the scope of the remedy should be limited because  the agency would have fired Borgo even in the absence of a  retaliatory motive.

19
* In seeking summary judgment on her retaliation claim,  Borgo construed Thomas' MSPB testimony as stating that  the penultimate paragraph of her May 3 letter, which arguably charged him with "reverse" discrimination, was "the  straw that broke the camel's back."  Pl.'s Mem. in Supp. of  Partial Summ. J. at 8-9 (J.A. at 19-20).  NASA defended by arguing that Thomas' testimony was that it was Borgo's  "entire" letter--not the controverted paragraph--"that was  the final straw."  Def.'s Opp. to Partial Summ. J. at 11 (J.A.  at 48) (emphasis in original).7  Accepting Borgo's argument,  and relying solely on Thomas' MSPB testimony, the district  court granted plaintiff's motion for summary judgment.  We  cannot sustain that decision because, viewed in the light most  favorable to NASA, Thomas' MSPB testimony on this question was at best ambiguous.  A genuine issue regarding  Thomas' motivation therefore remained for determination at  trial.

20
At the MSPB hearing, Thomas testified at length about  what he regarded as the unresponsiveness of Borgo's letter.Rather than acknowledging her failure to advise him of the  government-wide conference, or promising to do better in the  future, she had sent him a letter declaring that she was  "unable to be idle and waste the taxpayers' money."  J.A. at  120.  In essence, he said, "she writes back pretty much telling  me where to go....  She is going to do what she wants to  do."  Id.

21
Then came the fateful question and answer.  It is true that  counsel read the penultimate paragraph of the May 3 letter  and then asked:  "Did you form any opinion about that  statement?"  Id. at 122.  It is also true that counsel asked  Thomas how he regarded "this language."  Id. at 123.  But it  is not at all clear that those were the questions Thomas  answered.  Instead, he said:

22
This letter, and the reason I think you saw a lot of emotion coming out--and I apologize to you Mr. Gor-man--but that was how I felt while reading the letter.  It was the straw that broke the camel's back.  I mean, after all of this, after all--after not producing any substantive thing in the office and just giving everyone an over all hard time ...  and then this, you know, and all I did was tell her--let me know about activities as important as this, she writes me a letter like this.  That--in my mind, that was it .

23
Id. at 122-23 (emphasis added).

24
Thomas' testimony does make clear that Borgo's letter was  the final straw.  But he did not state that the paragraph  complaining of reverse discrimination was that straw.  Nor  was the letter a single, unitary complaint of discrimination. Only one paragraph of the letter can be characterized as such  a complaint.  The balance, although phrased as a response to  Thomas' original memorandum, communicates a message of  continuing resistance to Thomas' right to supervise her. From Thomas' testimony, a jury could infer that he was  retaliating for the paragraph alleging discrimination.  But it  could also reasonably infer that he was responding to the  letter's overall nonresponsiveness and message of nonacquiescence.  That was precisely the point Thomas made in the  testimony leading up to his reference to the proverbial straw.8Accordingly, even focusing solely on Thomas' MSPB testimony as the district court did, we cannot agree that any reasonable jury would have to find him motivated at least in part by a desire to retaliate against plaintiff for including the offending paragraph.

25
Moreover, Thomas' MSPB testimony was not the only  evidence before the court.  NASA's filings included an affidavit from Thomas asserting that he fired Borgo for "the  reasons specified in my termination letter to her."  Thomas  Aff. p 63 (J.A. at 72).  That May 25, 1993 letter listed the  grounds for termination as including missed deadlines, unexplained absences, inability to work with others, behavior  "bordering on insubordination," and, with specific reference  to Borgo's May 3 letter, the failure to indicate that she would  cooperate with Thomas in the future.  J.A. at 128-29.  It did  not, however, mention Borgo's suggestion that he was guilty  of reverse discrimination.  A jury considering this list of  reasons could conclude that retaliation was simply not in the  mix.  Of course, a jury could also conclude that Thomas was  not being forthright in omitting the discrimination complaint  from that list.  For purposes of summary judgment, however,  the statement in Thomas' affidavit--that he fired Borgo for  the reasons set out in the termination letter--must be accepted as true.  See Hall v. Giant Food, Inc., 175 F.3d 1074, 1078  (D.C. Cir. 1999);  Greene v. Dalton, 164 F.3d 671, 674 (D.C.  Cir. 1999).

26
In sum, we cannot reach a conclusion that Thomas had a  retaliatory motive without both construing ambiguity against  NASA and discounting Thomas' credibility.  We may not do  either, however, at the summary judgment stage.  Because  there remains a genuine issue of material fact, and because a  reasonable jury could find that NASA did not have, even in  part, a retaliatory motive, we reverse the grant of summary  judgment.

B

27
In addition to granting Borgo's motion for summary judgment on the issue of liability, the district court also granted  Borgo's motion for judgment as a matter of law on the  question of remedy, finding that NASA would not have fired  Borgo in the absence of a retaliatory motive.  Our reversal of the grant of summary judgment necessarily requires reversal  of the grant of judgment as a matter of law.  The latter,  which goes only to the question of an appropriate remedy,  cannot be considered until a jury first finds for Borgo on the  issue of liability.  Moreover, if a reasonable jury could conclude that NASA did not have, even in part, a retaliatory  motive, it necessarily could conclude that NASA would have  fired Borgo in the absence of such a motive.

28
This logic aside, at trial there was more than sufficient  evidence from which a reasonable jury could conclude that  NASA would have fired Borgo in the absence of retaliation. At the trial stage, NASA was not limited to Thomas' MSPB  transcript, affidavit, and termination letter.  Testifying in  person, Thomas conceded that he could not say he would have  fired plaintiff absent the May 3 letter.  The letter, he said,  was "the final thing that swung me."  J.A. at 278.  But he  steadfastly resisted the suggestion that his true motivation  was the letter's penultimate paragraph.  To the contrary, he  repeatedly insisted that Borgo was fired because of the  letter's overall refusal to acknowledge his supervisory authority, not because of the statement suggesting he was guilty of  reverse discrimination:

29
Q: And it was this statement here that you considered to be misconduct?

30
THOMAS:  No, I've never said that.  I never referred to that sentence.

31
Q: You did consider this statement to be misconduct?

32
THOMAS: No.  I've always referred to the letter.  I've always referred to the letter, and I've always said that it's because the letter did not say she would do what I said to do.

Id. at 271.9

33
Moreover, when specifically confronted with his MSPB  testimony, Thomas insisted that, although he had been asked  about the statement in the controverted paragraph, his answer about the last straw was directed to the letter as a  whole:

34
THOMAS:  Every time I said "letter," didn't I?  When did I say this paragraph ?

35
Q: You were asked specifically about this statement in the letter, and that was your response.

36
THOMAS:  But what was my answer?  My answer was"letter."  My letter [sic] was never this paragraph

37
.....

38
It was the letter.  The letter.  Once again she was saying she wasn't going to do what I said to do.  How can you supervise someone after that?

39
....

40
Q: Mr. Thomas, when you were asked in the prior proceeding about this particular language, you said that it was the straw that broke the camel's back, didn't you?

41
THOMAS:  I did not say this language.  I said the letter, and that's what I've always said.

42
Id. at 274-75.

43
Thomas' admission that the May 3 letter was "the final  thing that swung me" is not the equivalent of an admission  that it was the letter's disputed paragraph that did the  swinging--not unless unless one disbelieves Thomas' repeated protestations to the contrary.  The latter, however, is  a question of credibility for the jury, not a question of law for  the court.  See Hayman v. National Academy of Sciences, 23  F.3d 535, 537 (D.C. Cir. 1994).  Because a reasonable jury  could find that NASA would have terminated Borgo in the  absence of a retaliatory motive, we reverse the grant of  judgment as a matter of law.

III

44
What was the straw that broke the camel's back?  The  answer, we conclude, is for the jury to decide.  We therefore  reverse the orders granting plaintiff summary judgment and  judgment as a matter of law, and remand the case for a trial  on the merits.

Notes:

1
 Although plaintiff disputed those criticisms, for purposes of her  motion for judgment as a matter of law she "accept[ed] as true every pre-May 3rd criticism made by Mr. Thomas."  2/3/98 Trial  Tr. at 46 (J.A. at 312).

2
 The MSPB adjudicates charges brought under 5 U.S.C.      2302  alleging, inter alia, that a federal agency has taken a personnel  action against an employee for disclosing a violation of law.  The  substance of Borgo's charge was that NASA fired her because she  reported acts of misconduct relating to the Federal Advisory Committee Act, 5 U.S.C. app. II,       1 et seq.

3
 The trial was limited to plaintiff's cause of action for retaliation. Prior to trial, Borgo abandoned her underlying claims of race and  sex discrimination.  See Joint Pretrial Statement at 1 n.1 (Jan. 8,  1998).

4
 The same section makes it unlawful to discriminate against an  employee because the employee "participated" in any proceeding  under the subchapter.  See 42 U.S.C.      2000e-3(a).  As the district  court held, it is the "opposition" rather than the "participation"  clause that applies to this case.  Plaintiff complained of retaliation  "not against her official EEO complaints, but against [the May 3]  memorandum she wrote to her supervisor opposing discrimination  she perceived from him."  Borgo, slip op. at 5.

5
 The three provisions of Title VII cited above apply only to  private employers, see id.      2000e(b);  a separate provision provides  that "[a]ll personnel actions affecting employees ... in executive  agencies ... shall be made free from any discrimination based on  race, color, religion, sex, or national origin," id.      2000e-16(a)."Despite the differences in language ...  we have held that Title  VII places the same restrictions on federal and District of Columbia  agencies as it does on private employers, and so we may construe  the latter provision in terms of the former."  Bundy v. Jackson, 641  F.2d 934, 942 (D.C. Cir. 1981).  We have specifically applied that  principle in the context of retaliation claims.  See Brown v. Brody,  199 F.3d 446, 452-53 (D.C. Cir. 1999).

6
 In Price Waterhouse v. Hopkins, the Supreme Court held that  once a plaintiff proves that an impermissible motive was a substantial or motivating factor in an adverse employment decision, the  burden shifts to the employer to demonstrate it would have made  the same decision in the absence of the unlawful motive.  See 490  U.S. 228, 249-58 (1989) (Brennan, J.) (plurality opinion);  id. at 259  (White, J., concurring).  It further held that if the employer satisfies that burden, it may avoid a finding of liability altogether.  See  id. at 258 (Brennan, J.) (plurality opinion);  id. at 260 (White, J.);id. at 261 (O'Connor, J., concurring).  In Thomas v. National  Football League Players Ass'n, 131 F.3d 198, 202-04 (D.C. Cir.1997), this court applied Price Waterhouse to pre-1991 claims of  retaliation under Title VII.
In 1991, Congress overturned Price Waterhouse in part, amending Title VII to provide that once a plaintiff proves discrimination to  have been a motivating factor, liability is established.  See Civil  Rights Act of 1991,      107 (codified at 42 U.S.C.      2000e-2(m));  see  also H.R. Rep. No. 102-40, pt. 1, at 45-49 (1991).  Although an  employer cannot thereafter avoid liability, it can avoid a damages or  reinstatement remedy by demonstrating that it would have taken  the same action in the absence of that factor.  See 42 U.S.C.       2000e-5(g)(2)(B).  As noted in the text above, while discrimination claims based on protected status, such as race or sex, were  covered by the 1991 Act, Congress did not expressly include retaliation claims in the provision that modified Price Waterhouse.  Some  circuits have held that retaliation claims are not covered by the  Civil Rights Act of 1991 and are still governed by Price Waterhouse.  See, e.g., McNutt v. Board of Trustees, 141 F.3d 706, 709  (7th Cir. 1998);  Woodson v. Scott Paper Co., 109 F.3d 913, 932-36  (3d Cir. 1997).  This circuit has not addressed that question.Because both parties agreed below that the Civil Rights Act of 1991  provided the appropriate framework for decision, see Joint Pretrial  Statement at 4, and neither asks us to address the issue here, we  have no need to resolve the question to decide this case.  See also  Borgo Br. at 13 n.3 (stating that resolution of the issue is not  required).

7
 NASA also defended on the ground that the controverted  paragraph did not constitute protected opposition to an unlawful  employment practice under 42 U.S.C.      2000e-3(a).  In light of our  reversal of summary judgment, we do not reach that question.

8
 Referring to Borgo's May 3, 1993 letter, Thomas testified:
This is her purported answer to my April 29th memo....[Purported] [b]ecause it doesn't answer it.  You know, I told her ... she should tell me about things as important as this. And she writes back pretty much telling me where to go....She is going to do what she wants to do....  [R]ather than addressing what I've said, ... she goes over why she was hired at NASA, you know, which is irrelevant....  And she talks about ... what she did in her last job and how qualified she was.  And then she says very curious things like she is unable to be idle and waste the taxpayers' money while she waits for specific work assignments while at the same time she was late with most of the work assignments.  She talks about ... how she was not included to participate in outreach efforts and that was totally untrue....  So the memo was full of things that were inaccurate and were not addressing my memo at all.
J.A. at 119-21.

9
 See also id. at 254 ("There is no sentence or paragraph in that  letter where she says that she was going to do what I said.");  id. at  261 ("[I]t was clear to me that she had indicated that she was not  going to be supervised by me.");  id. at 265 (stating that the termination letter's description of Borgo's conduct as "defiant and  border[ing] on insubordination" referred to Borgo's suggestion in  the May 3 letter that "to answer my memo is a waste of her time, is  a waste of taxpayers' money").