Court Opinion

ID: 9956656
Source: CourtListenerOpinion
Date Created: 2024-04-02 18:02:05.048796+00
Date Added: 2024-06-11T08:17:44.322876
License: Public Domain

Filed 4/2/24 Hoang v. Medical Board of California CA3
                                           NOT TO BE PUBLISHED
California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
or ordered published for purposes of rule 8.1115.

                IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
                                       THIRD APPELLATE DISTRICT
                                                     (Sacramento)
                                                            ----

 LUCAS TRI HOANG,                                                                              C098645

                    Plaintiff and Appellant,                                        (Super. Ct. No. 34-2022-
                                                                                   80003828-CU-WM-GDS)
           v.

 MEDICAL BOARD OF CALIFORNIA,

                    Defendant and Respondent.

         Following an administrative hearing, the Medical Board of California (the Medical
Board) denied Lucas Tri Hoang’s application for a physician’s and surgeon’s license,
finding he failed to demonstrate he was safe to practice medicine after having been
disciplined by and then terminated from his internal medicine residency program. Hoang
challenged the Medical Board’s decision by petition for writ of mandate. The trial court
denied the petition, Hoang appeals, and we affirm.

                                                             1
                  FACTUAL AND PROCEDURAL BACKGROUND
       Hoang graduated from medical school in May 2017. In July 2017, he began a
residency program (also known as a postgraduate training program) in internal medicine
at Louisiana State University Health Sciences Center in Shreveport (hereafter, the
“residency program” or “the program”). A residency in internal medicine normally lasts
three years. Hoang successfully completed the first year of the program, but in December
2018 he was placed on probation and then suspended, and in February 2019 he was
terminated.
       In June 2019, Hoang applied for a physician’s and surgeon’s license with the
Medical Board. He disclosed on his application that he had been “repeatedly disciplined”
and terminated by the residency program, but he stated those actions were based on
“unfounded accusations or false allegations.” He also submitted various documents to
the Medical Board as part of the application process, including several performance
evaluations from the residency program, at least two of the underlying disciplinary
notices, and various other documents regarding the accusations against him. The
documents submitted by Hoang show the following:
       Dr. Karina Sulaiman, the director of the residency program, became aware of
concerns about Hoang’s performance during the first six or seven months of his
residency. Concerns included: failing to comply with instructions, being rude and
aggressive to nursing staff, receiving an extremely low score (2nd percentile) on an in-
training examination, and making mistakes involving patient care.
       On January 12, 2018, Dr. Lauren Beal, the associate director of the residency
program, completed an evaluation of Hoang based on “feedback from attendings” that
stated there were “several areas of concern,” including: “His patient care lacks attention
to detail. Professionalism is an issue with regard to respectfulness of what attendings tell
him. For example, he ordered an MRI on a patient after being explicitly told not to order
it. Attendings recommend that he work on following instructions. He has not been

                                             2
responsive to feedback and needs to work to be more open to suggestions.” Dr. Beal
gave him a score of 1 out of 5 (remedial) in several areas, including interpersonal and
communication skills and professionalism, as well as some areas of medical knowledge
and patient care. Hoang acknowledged receiving a copy of the evaluation.
        In July 2018, Hoang received an end-of-year summary evaluation. Although he
received many positive comments, negative comments included: “There were . . . a few
instances where he made a clinical decision that was inappropriate and acted on it without
communicating with the resident first”; “He does not take responsibility for his
mistakes”; and “not performing at the level of an intern with 6+ months of training.” His
overall score was 3.01 (with a score of 3 signifying “competent”), but he was rated below
3 in the areas of interpersonal/communication skills, medical knowledge, and patient
care.
        On December 11, 2018, Dr. Sulaiman provided written notice to Hoang that he
was being placed on probation because his performance was “well below what is
expected for a physician at your level of training.” The notice cited Hoang’s
“deficiencies in medical knowledge” and “issues with communication and respect for
authority.” It noted, “During your recent ward rotation assignment you were found to
have made potentially life-threatening errors of judgment in terms of patient care and also
failed to follow the direct orders of your supervising attending. These were discussed
with you on December 5th 2018 and you did acknowledge your role in these decisions.”
Hoang signed the notice on December 12, 2018, to acknowledge he had received it, but
he also wrote on it that he intended to appeal.
        On January 5, 2019, Dr. Vinh Nguyen completed an evaluation of Hoang for the
period from December 1, 2018, through December 15, 2018. Dr. Nguyen gave Hoang a
score of 1 out of 5 (remedial) in several areas, including medical knowledge, and gave
the following two examples: (1) Hoang pushed 12 units of insulin IV in a type 1 diabetic
patient with a high glucose level, and (2) Hoang failed to order an interventional

                                             3
radiology (IR) consult he (i.e., Dr. Nguyen) had repeatedly asked for, which delayed
“IR’s evaluation and subsequently [led] to the patient not receiving the procedure and
having to return to the hospital a week later.” Hoang reviewed and signed the evaluation
on January 7, 2019, and wrote, “Thank you so much for your valued feedback.”
       On February 12, 2019, Dr. Sulaiman provided written notice to Hoang that he was
terminated from the program. The notice cited errors in medical judgment, including:
inappropriate use of opioids in patient care, inappropriate use of IV insulin in diabetes,
inappropriate use of potassium in a patient with a rising potassium, and treating
tachycardia without an EKG. It also cited Hoang’s failure to follow the direct orders of a
supervisor on several occasions, including not removing a central line when instructed to
do so. Finally, it cited inappropriate behavior toward interns, including instructing
interns to withhold data from the supervising attending, calling an intern a “ ‘tattle tale,’ ”
telling other residents and students this intern would kill or harm patients, and pushing
this intern to tears.
       On July 14, 2019, Dr. Sulaiman wrote a letter “To whom it may concern” stating
Hoang was terminated for “multiple issues concerning patient care and professionalism,”
among other things. Dr. Sulaiman also stated Hoang had appealed his termination, but
the appeal was denied. We have no other information regarding this appeal.
       On October 31, 2019, Dr. Sulaiman signed an affidavit stating Hoang was
terminated from the residency program “based on his lack of medical knowledge, patient
care issues directly affecting patient safety, and his lack of professionalism.” Dr. Beal
and Leisa Oglesby1 signed similar affidavits.
       In addition to the documents just described, which Hoang himself provided to the
Medical Board, it appears the Medical Board also requested and obtained the residency

1     Oglesby is the designated institutional official of the Louisiana State University
Health Sciences Center-Shreveport Graduate Medical Education Department.

                                              4
program’s file on Hoang (and we note that, as part of the application process, Hoang
authorized the program “to release to the Medical Board of California . . . any
information, files or records, including medical records[ and] educational records, . . .
requested by the Board in connection with this application”). The Medical Board’s file in
this case thus includes documents provided by both Hoang and by the residency
program.2
       On November 21, 2019, the Medical Board denied Hoang’s application due to his
discipline by and termination from the residency program. Hoang requested a hearing to
contest the denial, and the Medical Board issued a “statement of issues.”3 Under the
heading “Jurisdiction,” the statement of issues identified Business and Professions Code
sections 475, 480, 2221, and 2234. We will discuss these sections in more detail below.
The statement of issues briefly described Hoang’s discipline and termination, and
contained one cause for denial of the application titled “Unprofessional Conduct,” which
stated, in full: “Applicant’s application for a physician and surgeon’s [license] is subject
to denial under Business and Professions Code sections 2221, subdivision (a) (license
may be denied for unprofessional conduct) and 2234 (general unprofessional conduct) for
unprofessional conduct as demonstrated by Applicant’s inadequacies and deficiencies in
his internship program, as described above.”
       At the hearing, the Medical Board presented expert testimony from Dr. James
Nuovo. Dr. Nuovo has been licensed to practice medicine in California since 1992, and
is board certified in family medicine. He was responsible for residency programs at the
University of California, Davis School of Medicine from 1992 through 2018. Hoang

2      Many of the documents overlap (i.e., many of the documents Hoang provided
were also provided by the residency program).
3      A “statement of issues” is the name of the document that is filed to initiate “[a]
hearing to determine whether a . . . license . . . should be granted.” (Gov. Code, § 11504.)

                                              5
does not challenge Dr. Nuovo’s qualifications as an expert. Dr. Nuovo reviewed Hoang’s
application. He testified the application in and of itself raised concerns about Hoang’s
ability to safely practice medicine because it disclosed he had been terminated from his
residency program, and it was “extremely unusual for a program to have to terminate a
resident.” Dr. Nuovo also reviewed the documents provided to the Medical Board by
both Hoang and the residency program. Based on his review of the documents, Dr.
Nuovo opined Hoang was not capable of practicing competently and safely. He found
some of Hoang’s errors in medical judgment were “shocking” and “dumbfound[ing],”
and he testified “patients can die” from such errors. He acknowledged he did not
interview Hoang, and he accepted all of the program’s allegations as true, and the
Medical Board thus acknowledged Dr. Nuovo’s “review was based on hearsay and
double hearsay.”
       Hoang testified on his own behalf. He denied the most serious allegations against
him. He did not present his own expert. He submitted letters of recommendation from
classmates, supervisors, and a nurse. He presented testimony from Dr. Stephen H.
Greenberg, who was the director of the residency program from April 2013 to July 2017.
Dr. Greenberg was involved in the process of selecting Hoang for the residency program,
but his last day as director of the program was the same day that Hoang started. Dr.
Greenberg thus did not supervise or oversee Hoang during his residency program and had
no personal knowledge about his performance in the program.
       Following the hearing, the Medical Board issued a decision denying Hoang’s
application based on its conclusion that Hoang “failed to demonstrate that he is safe to
practice independently.”
       Hoang filed a petition for writ of mandate pursuant to Code of Civil Procedure
section 1094.5 challenging the Medical Board’s decision. The trial court denied the
petition and entered judgment accordingly, and Hoang timely appealed.

                                             6
                                STANDARD OF REVIEW
       “In reviewing administrative proceedings under [Code of Civil Procedure] section
1094.5 that do not affect a fundamental right, such as an attempt to obtain a license to
engage in a profession or business, the trial court reviews the whole administrative record
to determine whether the findings are supported by substantial evidence and whether the
agency committed any errors of law. [Citations.] On appeal in such a case, we stand in
the same shoes as the trial court and apply the same standard of review.” (Donley v. Davi
(2009) 180 Cal.App.4th 447, 455-456.) “Under the substantial evidence test, the
agency’s findings are presumed to be supported by the administrative record and, in both
the trial court and here on appeal, it is the petitioner/appellant’s burden to show they are
not. [Citations.] We ‘ “do not reweigh the evidence; we indulge all presumptions and
resolve all conflicts in favor of the [agency’s] decision. . . .” ’ [Citation.] When more
than one inference can be reasonably deducted from the facts, we cannot substitute our
own deductions for that of the agency.” (Id. at p. 456.) We decide issues of law de novo.
(Medical Board v. Superior Court (2001) 88 Cal.App.4th 1001, 1008.)
                                       DISCUSSION
       We note at the outset that Hoang is representing himself on appeal,4 and many of
his arguments are difficult to understand. However, although “a party may choose to act
as his or her own attorney,” “ ‘[s]uch a party is to be treated like any other party and is
entitled to the same, but no greater consideration than other litigants and attorneys.’ ”
(Nwosu v. Uba (2004) 122 Cal.App.4th 1229, 1246-1247.)

4      He was represented by counsel at the administrative hearing and in the trial court.

                                              7
                                              I
    Amendments to Business and Professions Code Section 480 do not Affect the Medical
                                   Board’s Decision
        Hoang’s first set of arguments are related, and deal with an amendment to
Business and Professions Code section 4805 that took effect during the pendency of the
administrative proceedings in this case. He contends (1) the Medical Board’s decision
must be reversed because it is based on a version of section 480 that no longer exists, and
(2) the amendment to section 480 impliedly repealed the Medical Board’s authority to
deny a license for unprofessional conduct. These arguments raise an issue of statutory
construction, which we review de novo. (Medical Board v. Superior Court, supra,
88 Cal.App.4th at p. 1008.) For the reasons explained below, we reject both arguments
and find the amendment to section 480 does not affect the outcome in the case.
        A.    Sections 475, 480, 2221, and 2234
        The Medical Board cited sections 475, 480, 2221, and 2234 in both the statement
of issues and its decision as grounds for denying Hoang’s application. We begin by
briefly examining those four sections and where they fit into the Business and
Professions Code as a whole.
        As the name implies, the Business and Professions Code regulates businesses and
professions. It establishes California’s Department of Consumers Affairs (§ 100), which
is comprised of numerous boards that license and regulate various trades and professions,
including doctors, nurses, dentists, veterinarians, accountants, real estate appraisers,
contractors, and barbers and cosmetologists (§ 101). The Medical Board is one such
board, and it licenses and regulates physicians and surgeons. (§§ 101, subd. (b), 2000 et
seq.)

5       Undesignated statutory references are to the Business and Professions Code.

                                              8
       Sections 475 and 480 are in division 1.5 of the Business and Professions Code,
which deals with denial, suspension, and revocation of licenses. Division 1.5 “applies
broadly” to all boards within the Department of Consumer Affairs and to the trades and
professions those boards license and regulate. (Sulla v. Board of Registered Nursing
(2012) 205 Cal.App.4th 1195, 1205; see also Lone Star Security & Video, Inc. v. Bureau
of Security & Investigative Services (2009) 176 Cal.App.4th 1249, 1256.)
       Section 475 provides, in relevant part: “(a) Notwithstanding any other provision
of this code, the provisions of this division shall govern the denial of licenses on the
grounds of: [¶] . . . [¶] (4) Commission of any act which, if done by a licentiate of the
business or profession in question, would be grounds for suspension or revocation of
license.”
       Prior to July 1, 2020, section 480 provided in relevant part: “(a) Notwithstanding
any other provision of this code, a board may deny a license regulated by this code on the
grounds that the applicant has one of the following: [¶] . . . [¶] (3) (A) Done any act that
if done by a licentiate of the business or profession in question, would be grounds for
suspension or revocation of license.” We will refer to this as the prior version of section
480. By its terms, it became “inoperative on July 1, 2020, and, as of January 1, 2021, is
repealed.” (Former § 480, subd. (e).)
       Section 480 currently states (and has stated since July 1, 2020), in relevant part:
“(a) Notwithstanding any other provision of this code, a board may deny a license
regulated by this code on the grounds that the applicant has been convicted of a crime or
has been subject to formal discipline only if” certain conditions are met. (§ 480, subd.
(a).) As to formal discipline, the board may only deny a license on that ground if the
“applicant has been subjected to formal discipline by a licensing board in or outside
California within the preceding seven years from the date of application based on
professional misconduct that would have been cause for discipline before the board for
which the present application is made and that is substantially related to the

                                              9
qualifications, functions, or duties of the business or profession for which the present
application is made.” (§ 480, subd. (a)(2).)6 Section 480 no longer authorizes a board to
deny a license based on an act that would be grounds for suspension or revocation of a
license.
       In addition to division 1.5, which applies to all boards within the Department of
Consumer Affairs, the Business and Professions Code contains other divisions and
sections that apply exclusively to particular boards and particular trades and professions.
As relevant here, the Medical Practice Act, which is in chapter 5 of division 2 of the
Business and Professions Code, regulates the Medical Board and the practice of
medicine. (§ 2000 et seq.) Sections 2221 and 2234 are part of the Medical Practice Act
and apply only to the Medical Board.
       Section 2221 provides, in relevant part, the Medical Board may deny a license “to
an applicant guilty of unprofessional conduct or of any cause that would subject a
licensee to revocation or suspension of their license.” (§ 2221, subd. (a).) And section
2234 provides the Medical Board shall take action against a licensee who is charged with
unprofessional conduct, and it defines unprofessional conduct as including certain
enumerated acts like gross negligence, repeated negligent acts, and incompetence.
(§ 2234.) Case law teaches that unprofessional conduct is not limited to the acts
enumerated in section 2234 and includes any “conduct which indicates an unfitness to
practice medicine.”7 (Shea v. Board of Medical Examiners (1978) 81 Cal.App.3d 564,
575; see id. at p. 575, fn. 5.)

6     It appears undisputed for purposes of this appeal that Hoang has never been
convicted of a crime or subject to formal discipline by another licensing board.
7     Hoang does not seriously contend the conduct underlying his discipline and
termination does not indicate an unfitness to practice medicine. Instead, he contends the
Medical Board failed to prove the conduct actually occurred.

                                             10
       We note that, pursuant to these four sections of the Business and Professions Code,
unprofessional conduct is grounds for denial of a license in two ways. The first and more
direct way is pursuant to section 2221, which provides the Medical Board may deny a
license to an applicant guilty of unprofessional conduct—period. The second way, which
is more circuitous but which ends up at the same place, is pursuant to the prior version of
section 480 and to section 2221, which both provide the Medical Board may deny a
license based on an act or cause that would be grounds for suspension or revocation, and
section 2234, which provides the Medical Board may suspend or revoke a license based
on unprofessional conduct.
       B.     Hoang’s arguments regarding section 480
       Hoang argues the Medical Board’s decision must be reversed because it is based
on a version of section 480 that no longer exists. We disagree.
       The statement of issues in this case was issued in March 2020, and the Medical
Board thus cited the prior version of section 480 because that is the version that was in
effect at the time. Again, the prior version authorized a board to deny a license on the
ground the applicant had done an act that would be grounds for suspension or revocation
of a license. By the time the administrative hearing was held (in April 2021) and the
challenged decision was issued (in December 2021), section 480 had been amended to
provide a board may deny a license based on conviction of a crime or formal discipline
by a licensing board if certain conditions were met, and it no longer authorizes a board to
deny a license based on an act that would be grounds for suspension or revocation of a
license. The Medical Board nonetheless cited the prior version of section 480 in its
decision as a ground for denying Hoang’s application.
       Hoang argues that, because the Medical Board cited the prior version of section
480, which had been repealed by the time it issued its decision, it acted in excess of its
jurisdiction in denying his application. We disagree. We might agree if the Medical
Board had cited only the prior version of section 480 as a basis for denying Hoang’s

                                             11
application, because that version no longer exists. (See, e.g., Governing Board v. Mann
(1977) 18 Cal.3d 819, 826-828 [where the school district disciplined a teacher based on
conviction for possession of marijuana, and where law enacted during pendency of
appeal prohibited public agencies from sanctioning an individual based on conviction for
possession of marijuana, the district could no longer discipline the teacher based on
conviction].) But the Medical Board also cited section 2221 as a basis for denying
Hoang’s application. That section was in effect at all relevant times, and it authorizes the
Medical Board to deny a license based on unprofessional conduct. Moreover, it is clear
from both the statement of issues and the challenged decision that the Medical Board
denied Hoang a license because of unprofessional conduct. The Medical Board’s citation
to the prior version of section 480 thus does not affect the validity of its decision.
       Hoang also argues that when the Legislature amended section 480, it limited the
Medical Board’s authority to deny a license to the two grounds specified therein (i.e.,
conviction of a crime or formal discipline by another licensing board), and thus impliedly
repealed the Medical Board’s authority to deny a license for unprofessional conduct
pursuant to section 2221. Again, we disagree.
       The Legislature “has opted to create a two-track system to make [licensure]
available under both section 4[8]0 and other [Business and Professions Code] sections
addressing individual trades” and professions. (Lone Star Security & Video, Inc. v.
Bureau of Security & Investigative Services, supra, 176 Cal.App.4th at pp. 1256-1257,
italics added.) Thus, although section 480 specifies grounds for denying an application
for licensure that apply to all boards within the Department of Consumer Affairs, it is not
exclusive, and other provisions of the Business and Professions Code remain applicable
to specific boards. As relevant here, section 2221, which is part of the Medical Practice
Act, provides the Medical Board may deny an application for unprofessional conduct,
and that is what the Medical Board did here.

                                              12
       We reject Hoang’s argument that the Legislature impliedly repealed section 2221
when it amended section 480. When interpreting two statutes that “ ‘touch upon a
common subject,’ we must construe them ‘in reference to each other, so as to “harmonize
the two in such a way that no part of either becomes surplusage.” ’ ” (Garcia v.
McCutchen (1997) 16 Cal.4th 469, 476.) We presume the Legislature intended “ ‘every
word, phrase and provision’ ” in both statutes “ ‘to have meaning and to perform a useful
function.’ ” (Ibid.) Finally, and critically, we do not lightly imply that the Legislature
intended to repeal a statute. Instead, “ ‘[A]ll presumptions are against a repeal by
implication. [Citations.]’ [Citation.] Absent an express declaration of legislative intent,
we will find an implied repeal ‘only when there is no rational basis for harmonizing the
two potentially conflicting statutes [citation], and the statutes are “irreconcilable, clearly
repugnant, and so inconsistent that the two cannot have concurrent operation.” ’ ” (Id. at
pp. 476-477.)
       When it amended section 480, the Legislature did not mention section 2221, much
less expressly repeal it,8 and we find the two statutes do not conflict. Instead, they
provide separate and independent grounds for the Medical Board to deny a license.
Section 480 authorizes any board within the Department of Consumer Affairs to deny a
license based on commission of a crime or discipline by another licensing board, and
section 2221 authorizes the Medical Board to deny a license based on unprofessional
conduct. The statutes are not irreconcilable or inconsistent and both can operate
concurrently.9

8       Hoang notes the Legislature expressly repealed the prior version of section 480,
which is true. But the Legislature did not also expressly repeal section 2221, and for the
reasons explained herein, we find the Legislature did not impliedly repeal that section
either.
9      This fact also distinguishes this case from Pieri v. Fox (1979) 96 Cal.App.3d 802,
a case cited by Hoang, albeit with almost no discussion of how it applies here. In Pieri,

                                              13
       Our conclusion that the amendment to section 480 did not impliedly repeal section
2221 is buttressed by the fact that the Medical Board (or its predecessor) has been
authorized to deny a license based on unprofessional conduct for over a century. (See,
e.g., Stats 1907, ch. 212, § 11, p. 255 [board of medical examiners “must refuse a
certificate to any applicant guilty of unprofessional conduct”]; Stats 1945, ch. 896, § 1,
p. 1660 [board “shall refuse a certificate to any applicant guilty of unprofessional
conduct”]; Stats 1976, ch. 1185, § 46, p. 5302 [division of licensing “shall refuse a
certificate to any applicant guilty of unprofessional conduct”]; Stats 1983, ch. 95, § 5,
p. 200 [division “may deny a physician’s and surgeon’s certificate to an applicant guilty
of unprofessional conduct or of any cause that would subject a licensee to revocation or
suspension of license”].) Had the Legislature intended to repeal such long-standing
authority, we would expect a very clear statement of such intent, but there is none.
                                              II
                   The Medical Board Properly Relied on Section 2221
       Hoang also makes two brief arguments about section 2221. First, he notes the
Medical Board’s decision “did not even reference section 2221(a) as providing authority
for denial” of his application. Hoang is incorrect. The decision states cause for denial
exists “pursuant to Business and Professions Code sections 475, subdivision (a)(4), 480,
subdivision (a)(3)(A), 2221 and 2234 (unprofessional conduct) and 2234, subdivision (d)
(incompetence).” (Bolding and italics added.) Although the decision does not
specifically cite subdivision (a) of section 2221, it clearly identifies unprofessional
conduct as the cause of denial, and it is subdivision (a) that provides the Medical Board
“may deny a physician’s and surgeon’s certificate to an applicant guilty of unprofessional
conduct.”

the two statutes at issue—sections 480 and 10177—actually conflicted and could not both
operate at the same time. Here, there is no such conflict.

                                              14
       Second, Hoang notes section 2221 uses the term “guilty”—i.e., “The board may
deny a physician’s and surgeon’s certificate to an applicant guilty of unprofessional
conduct” (§ 2221, subd. (a), italics added)—and he appears to argue that by using this
term, the Legislature intended to limit the phrase “unprofessional conduct” to criminal
acts. He cites no authority to support this argument, and we are aware of none.
Moreover, we note that section 2234 defines the phrase “unprofessional conduct” as
including “[i]ncompetence,” which is not a crime. (§ 2234, subd. (d).) We also note that
case law has long held unprofessional conduct includes any conduct “which indicates an
unfitness to practice medicine” (Shea v. Board of Medical Examiners, supra,
81 Cal.App.3d at p. 575), and unfitness to practice medicine is also not a crime. We thus
find the term “unprofessional conduct” is not limited to criminal acts.
                                             III
                     The Admission and Use of Hearsay Was Proper
       Hoang’s final series of arguments deals with the admission and use of hearsay at
the administrative hearing. By hearsay, he refers to the documents about him from the
residency program’s file. Although these arguments are underdeveloped and sometimes
difficult to understand, his point appears to be that the Medical Board’s decision denying
him a license must be reversed because (1) it is based on a finding that he is not safe to
practice medicine, and (2) that finding is not supported by substantial evidence because it
is based solely on hearsay. As we explain below, we disagree.
       We note at the outset that the “rules of evidence do not apply to administrative
hearings,” and that includes the rules governing the admission of hearsay. (Big Boy
Liquors, Ltd. v. Alcoholic Beverage Control Appeals Bd. (1969) 71 Cal.2d 1226, 1230.)
The admission of evidence is governed by Government Code section 11513, which
provides, “The hearing need not be conducted according to technical rules relating to
evidence and witnesses, except as hereinafter provided. Any relevant evidence shall be
admitted if it is the sort of evidence on which responsible persons are accustomed to rely

                                             15
in the conduct of serious affairs, regardless of the existence of any common law or
statutory rule which might make improper the admission of the evidence over objection
in civil actions.” (Gov. Code, § 11513, subd. (c).) “Thus even ‘hearsay evidence is
admissible in an administrative hearing if (1) it is relevant, and (2) it is of the character or
quality on which “responsible persons are accustomed to rely in the conduct of serious
affairs.” ’ ” (McCoy v. Board of Retirement (1986) 183 Cal.App.3d 1044, 1053-1054,
italics omitted; see also Gregory v. State Bd. of Control (1999) 73 Cal.App.4th 584, 596
[same].)
       We easily conclude a residency program’s file regarding its discipline and
termination of a resident is both relevant and the sort of evidence that a responsible
medical licensing board would rely on in deciding whether to grant that person a license
to practice medicine. Our conclusion is buttressed by Dr. Nuovo’s uncontradicted
testimony that he reviewed the residency program’s file on Hoang, that it contained the
types of materials he would expect to see in a resident’s file, and that a program director
(or any physician) would reasonably rely on such materials when evaluating a resident’s
competency and qualifications. As Dr. Nuovo also explained (again without
contradiction), the purpose of a residency program “is to transform medical school
graduates into physicians capable of independent practice by ensuring that a resident can
translate medical knowledge into safe clinical practice.” In recognition of the importance
of residency programs to ensuring the safe practice of medicine, the Legislature has
provided that, in order to obtain a physician’s and surgeon’s license, the applicant must
have received credit for at least 12 months of postgraduate training. (§ 2096.) It has also
provided that licenses must be renewed every two years (§ 2423), and that before a
license may be renewed for the first time, the physician must have received credit for at
least 36 months of postgraduate training (§ 2097). The Legislature has also declared,
“Protection of the public shall be the highest priority for the Medical Board of California
in exercising its licensing, regulatory, and disciplinary functions. Whenever the

                                              16
protection of the public is inconsistent with other interests sought to be promoted, the
protection of the public shall be paramount.” (§ 2001.1.) Given how important
postgraduate training is to both (1) protecting the public by ensuring physicians are safe
to practice, and (2) obtaining and maintaining a license, we do not see how a responsible
licensing board could fail to consider a residency program’s file on an applicant,
especially an applicant who was terminated from the program for reasons demonstrating
an unfitness to practice medicine. We thus find no error in admitting the residency
program’s file on Hoang into evidence even though the file contains hearsay.
       That the files were properly admitted does not end the analysis, however, because
Government Code section 11513 also provides, “Hearsay evidence may be used for the
purpose of supplementing or explaining other evidence but over timely objection [and we
note there was a timely objection in this case] shall not be sufficient in itself to support a
finding unless it would be admissible over objection in civil actions.” (Gov. Code,
§ 11513, subd. (d).) Thus, hearsay “is perfectly acceptable evidence to rely upon in an
administrative proceeding to supplement or explain other admissible evidence,” but it “is
insufficient to support a point itself.” (Malaga County Water Dist. v. State Water
Resources Control Bd. (2020) 58 Cal.App.5th 447, 480.) We agree with the Medical
Board’s argument that, although the residency program files contain hearsay, that hearsay
could properly be used to supplement or explain the admissions Hoang made as part of
the application process and at the hearing. Hoang is a party to this proceeding, and
Evidence Code section 1220 provides that the admission of a party “is not made
inadmissible by the hearsay rule.” Hoang’s application was admitted into evidence
without objection, and as part of that application, he admitted he was disciplined and
terminated by the residency program. He also provided the Medical Board with copies of
the probation and termination notices, which, on their face, show he was disciplined and
terminated for reasons that demonstrate an unfitness to practice medicine. Although we
acknowledge that Hoang insists the reasons for his discipline and termination are false

                                              17
and/or unfounded, he nonetheless admitted that those reasons are why he was disciplined
and terminated. Hoang’s admissions would thus be admissible over objection in a civil
action pursuant to Evidence Code section 1220, and the program files were admissible to
supplement and explain those admissions.
                                            IV
               Sufficient Evidence Supports the Medical Board’s Decision
       Although the program files were admissible, Hoang is correct when he argues that
hearsay standing alone is not sufficient in itself to support a finding.10 Hoang then argues
the Medical Board failed to present any nonhearsay evidence to support its finding that he
is not safe to practice medicine. This argument demonstrates a misunderstanding of both
the burden of proof and the Medical Board’s ultimate conclusion in this case.
       “[T]here is a clear distinction between proceedings involving the revocation of an
existing license and proceedings involving the denial of an application for a license.”
(Martin v. Alcoholic Bev. etc. Appeals Bd. (1959) 52 Cal.2d 259, 264, italics added.)
Courts “often have recognized that an individual, having obtained the license required to
engage in a particular profession or vocation, has a ‘fundamental vested right’ to continue
in that activity.” (Hughes v. Board of Architectural Examiners (1998) 17 Cal.4th 763,
788-789.) “A licensee, having obtained such a fundamental vested right, is entitled to
certain procedural protections greater than those accorded an applicant.” (Id. at p. 789.)
Thus, “ ‘When an administrative agency initiates an action to suspend or revoke a license,
the burden of proving the facts necessary to support the action rests with the agency
making the allegation. Until the agency has met its burden of going forward with the
evidence necessary to sustain a finding, the licensee has no duty to rebut the allegations

10    Unless, of course, it would be admissible over objection in a civil action, but, as
Hoang notes, the Medical Board has never claimed everything in the program’s files
would be admissible over objection in a civil action.

                                             18
or otherwise respond.’ ” (Kruger v. Department of Motor Vehicles (1993) 13 Cal.App.4th
541, 547.)
       This case, however, is not a license revocation case. It is a license application
case. And in a license application case, the burden of proof is on the applicant to show he
or she is qualified for licensure. (Martin v. Alcoholic Bev. etc. Appeals Bd., supra,
52 Cal.2d at p. 265 [“the burden of proof may properly be placed upon the applicant in
application proceedings”]; Bode v. Los Angeles Metropolitan Medical Center (2009)
174 Cal.App.4th 1224, 1233 [applicant for hospital staff privileges has burden of proof of
qualifications].) It was thus not the Medical Board’s burden to prove Hoang was not safe
to practice medicine; it was Hoang’s burden to prove he was safe.11 (See Pick v. Santa
Ana-Tustin Community Hospital (1982) 130 Cal.App.3d 970, 984.)
       Moreover, Hoang’s burden of proof was necessarily affected by what he disclosed
to the Medical Board as part of his application. As described above, he admitted in his
application he was disciplined and terminated, and he submitted numerous documents to
the Medical Board that show, on their face, he was disciplined and terminated for reasons
having to do with his unfitness to practice medicine. Hoang cites no authority (and we
are aware of none) that holds a licensing board may not rely on documents submitted to it
by an applicant in deciding whether to issue a license. Indeed, it is difficult to see how a
licensing board could function properly if it could not rely on such documents. In order

11      Hoang’s citation to discipline cases like Ashford v. Culver City Unified School
Dist. (2005) 130 Cal.App.4th 344, disapproved on other grounds in Voices of the
Wetlands v. State Water Resources Control Bd. (2011) 52 Cal.4th 499, 535, and Martin v.
State Personnel Bd. (1972) 26 Cal.App.3d 573 is thus not apt because the burden in those
cases is flipped. In Ashford, for example, an employee was able to successfully challenge
his termination even though “[h]e did not testify at the hearing but instead relied on his
right to require [the employer] to present admissible evidence in support of the charges
against him.” (Ashford, at p. 347.) Here, it is the Medical Board that could rely on its
right to require Hoang to present admissible evidence sufficient to demonstrate he is safe
to practice.

                                             19
to meet his burden of proving he was safe to practice medicine, Hoang had to produce
sufficient evidence to overcome the concerns about his fitness to practice medicine that
he himself disclosed. We thus agree with the Medical Board’s related argument that it
was not its burden to prove Hoang’s discipline and termination were justified; it was
effectively Hoang’s burden to prove they were not.
       The Medical Board found Hoang did not meet his burden of proof, and he gives us
no reason to reject this finding. Based on his argument headings, he appears to argue the
Medical Board’s finding that he is not safe to practice is not supported by substantial
evidence because it is based solely on hearsay. That argument takes too narrow a view of
what the Medical Board actually found. It is true that the Medical Board noted Dr.
Nuovo’s opinion that Hoang was not safe to practice, and also noted Dr. Nuovo’s opinion
was based largely on hearsay. However, its ultimate finding was that Hoang failed to
meet his burden of proof to establish he is safe to practice. As the Medical Board
correctly recognized, “The burden of proof is on the Applicant to establish that he meets
the requirements for licensure and is safe to practice.” And it found, “Applicant failed to
demonstrate that he is safe to practice independently.” Hoang never mentions this
finding, much less convinces us it is based solely on hearsay or is otherwise not
supported by substantial evidence. (See Cameron v. Sacramento County Employees’
Retirement System (2016) 4 Cal.App.5th 1266, 1278 [“factual findings not contested must
be accepted as true”]; Von Durjais v. Board of Trustees (1978) 83 Cal.App.3d 681, 687
[any finding not specifically attacked is to be accepted as true].)
       As the Medical Board notes, Hoang’s only evidence that he is safe to practice is
his own testimony,12 and much of that testimony is difficult to understand and not

12    As noted above, the only witness Hoang called—Dr. Greenberg—did not
supervise him during his residency program and thus has no personal knowledge of why
he was disciplined or terminated.

                                             20
convincing. He testified about much (but not all) of the underlying conduct for which he
was disciplined and terminated and gave his version of events, the gist of which is that he
did not do what he was charged with doing, or others were “confused,” or the charges
were based on “a misunderstanding” or “a mix up,” or he “did not do anything
inappropriate.” The Medical Board was not required to credit Hoang’s self-serving
version of events. “The trier of the fact is the exclusive judge of the credibility of
witnesses and may reject in toto even uncontradicted evidence by taking into
consideration the bias and motive of the person testifying.” (Akopiantz v. Board of
Medical Examiners (1961) 190 Cal.App.2d 81, 90; see also In re Marriage of Hofer
(2012) 208 Cal.App.4th 454, 460 [“The trier of fact may reject even uncontradicted
evidence as not credible”].) “In reviewing factual determinations for substantial
evidence, a reviewing court should ‘not reweigh the evidence, evaluate the credibility of
witnesses, or resolve evidentiary conflicts.’ [Citation.] The determinations should ‘be
upheld if . . . supported by substantial evidence, even though substantial evidence to the
contrary also exists and the [fact finder] might have reached a different result had it
believed other evidence.’ [Citations.] Uncontradicted testimony rejected by the [fact
finder] ‘ “cannot be credited on appeal unless, in view of the whole record, it is clear,
positive, and of such a nature that it cannot rationally be disbelieved.” ’ ” (In re Caden C.
(2021) 11 Cal.5th 614, 640.) Hoang fails to convince us his self-serving testimony
“cannot rationally be disbelieved,” and he thus gives us no reason to reject the Medical
Board’s finding that he failed to meet his burden of proof.
       Hoang appears to believe that all he had to do to meet his burden of proof was to
state the residency program’s reasons for disciplining and terminating him were false or
unfounded, and once he did that, the burden then shifted to the Medical Board to prove
the residency program’s reasons were founded. He cites no authority for this proposition,
and we are aware of none. Again, it was his burden to prove he was safe, and the
Medical Board found he failed to meet his burden.

                                              21
       Hoang argues one document in the record definitively disproves the residency
program’s reasons for disciplining and terminating him and establishes he is fit to
practice. The document is a Medical Board form titled “Certificate of Completion of
ACGME/RCPSC Postgraduate Training,” and it is to be completed by every postgraduate
training program the applicant attends. The form contains the following, preprinted
certification: “The program director signing this form is formally certifying and
documenting under penalty of perjury that the applicant received instruction appropriate
for the particular postgraduate level and that he/she satisfactorily completed periods of
training in accordance with the accepted standards and the criteria defined as equating to
satisfactory performance. The program director is attesting to the fact that the applicant
has acquired the skill and qualifications necessary to safely assume the unrestricted
practice of medicine in this state.” (Italics added.) Dr. Sulaiman signed the form on
September 6, 2019. Hoang argues the italicized language conclusively demonstrates he is
safe to practice medicine. We disagree, because Hoang completely ignores that portion
of the form that asks the program director about “unusual circumstances.” In this portion
of the form, Dr. Sulaiman answered “yes” to the following questions: (1) “Did the
applicant receive partial or no credit during his/her postgraduate training?” (2) “Was the
applicant ever terminated, dismissed or expelled?” (3) “Was the applicant ever placed on
probation?” (4) “Was the applicant ever disciplined or placed under investigation?” And
(5) “Were any limitations or special requirements placed upon the applicant for clinical
performance, professionalism, medical knowledge, discipline, or for any other reason?”
Given these answers, and contrary to Hoang’s argument, this form did not conclusively
establish he was fit to practice medicine and entitled to a license, particularly in light of
the numerous documents Hoang provided to the Medical Board that demonstrate his
unfitness.
       Hoang also argues issuance of a license should have been “automatic” because he
met all three requirements for licensure in California—he graduated from medical school,

                                              22
he completed 12 months of postgraduate training, and he passed all steps of the United
States Medical Licensing Examination. (See §§ 2082 [application for licensure shall
include diploma and official transcript from approved medical school; proof of passage of
required written examinations; and satisfactory completion of postgraduate training
required by § 2096], 2096 [before license may be issued applicant must receive at least
12 months of board-approved postgraduate training].) We disagree. When an applicant
informs the Medical Board he was disciplined and terminated by a residency program for
reasons demonstrating he is unfit to safely practice medicine, licensure is not automatic,
and the burden is on the applicant to prove he is fit.
       The burden of proof in this case also answers Hoang’s complaint that the Medical
Board failed to call any of the individuals who witnessed or had personal knowledge of
the conduct for which he was disciplined and terminated, which deprived him of the
opportunity to question them. He fails to convince us the Medical Board was required to
call these individuals. Again, it was Hoang’s burden to prove he was safe to practice
medicine, not the Medical Board’s burden to prove he was not. Hoang could have called
these individuals himself, deposed them, or obtained affidavits from them and introduced
the affidavits into evidence. (See Gov. Code, §§ 11513, subd. (b) [each party to
administrative hearing “shall have [the] right . . . to call and examine witnesses”], 11511
[“On verified petition of any party, an administrative law judge or . . . an agency may
order that the testimony of any material witness residing within or without the state be
taken by deposition . . . . Where the witness resides outside the state and where the
administrative law judge or agency has ordered the taking of the testimony by deposition,
the agency shall obtain an order of court to that effect by filing a petition therefor in the
superior court in Sacramento County”], 11514, subd. (a) [outlining procedure for
introducing affidavits at administrative hearing].) He did none of these things.
       For all the reasons stated above, we find the Medical Board’s decision is supported
by substantial evidence.

                                              23
                                      DISPOSITION
       The judgment is affirmed and, as the prevailing party, the Medical Board shall
recover its costs on appeal. (Cal. Rules of Court, rule 8.278(a)(1), (2).)

                                                      /s/
                                                  EARL, P. J.

We concur:

    /s/
HULL, J.

    /s/
WISEMAN, J.*

*      Retired Associate Justice of the Court of Appeal, Fifth Appellate District, assigned
by the Chief Justice pursuant to article VI, section 6 of the California Constitution.

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