Court Opinion

ID: 4551120
Source: CourtListenerOpinion
Date Created: 2020-07-24 19:10:37.275469+00
Date Added: 2024-06-11T09:23:14.384036
License: Public Domain

[J-73-2019]
                    IN THE SUPREME COURT OF PENNSYLVANIA
                               EASTERN DISTRICT

SAYLOR, C.J., BAER, TODD, DONOHUE, DOUGHERTY, WECHT, MUNDY, JJ.

    DONALD LOWMAN,                 :                No. 41 EAP 2018
                                   :
                   Appellee        :                Appeal     from    the    Order   of
                                   :                Commonwealth Court entered on
                                   :                01/24/2018 at No. 686 CD 2016
              v.                   :                reversing and remanding the Order
                                   :                entered on 04/22/2016 by the
                                   :                Unemployment Compensation Board
    UNEMPLOYMENT      COMPENSATION :                of Review at Nos. B-15-09-H-3978 and
    BOARD OF REVIEW,               :                B-586362-A
                                   :
                   Appellant       :                ARGUED: September 11, 2019

                                          OPINION

JUSTICE DONOHUE                                                  DECIDED: July 24, 2020

        In this case of first impression, the Court is asked to decide the appropriate test to

determine whether a claimant who is otherwise entitled to receive unemployment

compensation benefits due to a separation from employment becomes ineligible for those

benefits as a result of being self-employed pursuant to Section 402(h) of the

Unemployment Compensation Law (the “Act”),1 43 P.S. §§ 751–919.10, the self-

employment exclusion. We hold that Section 4(l)((2)(B), 43 P.S. §753(l)(2)(B), contains

the appropriate test for determining whether or not an individual is in self-employment. If

an individual is not in “self-employment,” then he remains eligible for benefits. Applying

1   Act of December 5, 1936, Second Ex. Sess., P.L. 2897.
that test to the facts of this case, we affirm the ruling of the Commonwealth Court that the

claimant was not self-employed.

                                   I. INTRODUCTION

       The Act does not define the term “self-employment.” Yet, the determination that

an individual is self-employed is highly consequential: the individual who is otherwise

eligible for benefits due to separation from employment receives no benefits for any week

of self-employment. 43 P.S. § 802(h). This is in contrast to the same individual who is

found, instead, to be employed while receiving benefits. In such a case, the individual

remains eligible to receive benefits with an offset for the remuneration received from the

post-separation provision of personal services. See 43 P.S. § 804(d)(1).

       As will be described in detail below, claimant Donald Lowman (“Lowman”) began

driving for Uber Technologies, Inc. (“Uber”)2 shortly after his separation from employment.

We anticipate that the resort to this opportunity to supplement unemployment

compensation benefits will routinely arise given the ease with which an individual can

become a driver-for-hire under the auspices of an entity like Uber.

       The Act was enacted in 1936 because “the public good and the general welfare of

the citizens of this Commonwealth require the exercise of the police powers of the

Commonwealth in the enactment of this act for the compulsory setting aside of

unemployment reserves to be used for the benefit of persons unemployed through no

2 Technically, Lowman contracted with Raiser, LLC, a wholly-owned subsidiary of Uber
that operates in Pennsylvania. While Uber Technologies, Inc., is not a party to the case,
Raiser is referred to as “Uber” for ease of understanding.

                                      [J-73-2019] - 2
fault of their own.” 43 P.S. § 752. The General Assembly amended the Act in 1959 to

include the self-employment exclusion,3 which provides as follows:

       An employe shall be ineligible for compensation for any week …

              (h) In which he is engaged in self-employment: Provided,
              however, That an employe who is able and available for full-
              time work shall be deemed not engaged in self-employment
              by reason of continued participation without substantial
              change during a period of unemployment in any activity
              including farming operations undertaken while customarily
              employed by an employer in full-time work whether or not
              such work is in “employment” as defined in this act and
              continued subsequent to separation from such work when
              such activity is not engaged in as a primary source of
              livelihood. Net earnings received by the employe with respect
              to such activity shall be deemed remuneration paid or payable
              with respect to such period as shall be determined by rules
              and regulations of the department.

43 P.S. § 802(h).

       Although the Act does not define the term “self-employment,” it does define

“employe” and “employment”:

       (i) “Employe” means every individual, whether male, female, citizen, alien
       or minor, who is performing or subsequent to January first, one thousand
       nine hundred thirty-six, has performed services for an employer in an
       employment subject to this act.

       (l)(1) “Employment” means all personal service performed for
       remuneration by an individual under any contract of hire, express or implied,
       written or oral, including service in interstate commerce, and service as an
       officer of a corporation.

43 P.S. §§ 753(i), (l)(1). Within this section of the Act, the General Assembly provides an

additional definition of the term “employment” in Section 753(l)(2)(B):

                                   § 753. Definitions

3 Act of December 5, 1936, Second Ex. Sess., P.L. 2897, as amended, 1959, Dec. 17,
P.L. 1893, No. 693, §§ 8, 9, 10; 43 P.S. § 802(h).

                                      [J-73-2019] - 3
                                     *      *      *

      (2) The term “Employment” shall include an individual’s entire service
      performed within or both within and without this Commonwealth, if--

             (A) The service is localized within this Commonwealth, or

             (B) The service is not localized in any state but some of the
             service is performed within this Commonwealth and (a) the base
             for operations or place from which such service is directed or
             controlled is in this Commonwealth, or (b) the base for operations
             or place from which such service is directed or controlled is not in
             any state in which some part of the service is performed, but the
             individual's residence is in this Commonwealth. Service shall be
             deemed to be localized within this Commonwealth if--(a) the
             service is performed entirely within this Commonwealth, or (b) the
             service is performed both within and without this Commonwealth,
             but the service performed without this Commonwealth is
             incidental to the individual's service within this Commonwealth as
             for example where it is temporary or transitory in nature or
             consists of isolated transactions. Services performed without this
             Commonwealth shall not be included within the term
             “Employment” if contributions are required and paid with respect
             to such services under an unemployment compensation law of
             any other state.

             Services performed by an individual for wages shall be
             deemed to be employment subject to this act, unless and
             until it is shown to the satisfaction of the department that--
             (a) such individual has been and will continue to be free from
             control or direction over the performance of such services
             both under his contract of service and in fact; and (b) as to
             such services such individual is customarily engaged in an
             independently established trade, occupation, profession or
             business.

             (C) The term “Employment” shall include an individual's services
             wherever performed within the United States, the Virgin Islands
             or Canada if--(i) such service is not covered under the
             unemployment compensation law of any other state, the Virgin
             Islands or Canada, and (ii) the place from which the service is
             directed or controlled is in this Commonwealth.

43 P.S. § 753(l)(2)(B) (emphasis added).

                                     [J-73-2019] - 4
       At issue in this case is the highlighted portion of Section 753(l)(2)(B). Subpart (a)

will be referred to as the “control factor” and subpart (b) as the “independence factor.”

                                      II. BACKGROUND

       Lowman was separated from his job as a behavioral health specialist with

Resources for Human Development. He filed a claim for unemployment compensation

benefits. While his application was pending, on July 1, 2015, Lowman electronically

signed a Software License and Online Services Agreement (“Agreement”) with Uber, a

transportation network company.4        N.T. (Referee Hearing), 10/29/2015, at 22.     The

Agreement granted Lowman a “non-transferrable license to install and use” Uber’s mobile

lead generation application (“Driver App”5) for the provision of rides to passengers in

Philadelphia (“Transportation Services”).       N.T. (Referee Hearing), 10/29/2015, Uber

Exhibit 1 (Agreement, ¶¶ 1.6, 1.12, 2.62, 5.1). In return, Lowman agreed to pay Uber “a

4 A “transportation network company” is one that engages in a “transportation network
service,” which is defined statutorily as a service that meets all of the following
requirements:

       (i) Matches a passenger and transportation network company driver using
       a digital network in advance of a prearranged ride.

       (ii) Is characterized by a transportation network company driver offering or
       providing a prearranged ride to a passenger.

       (iii) Originates within the city [of Philadelphia].

       (iv) Is rendered on an exclusive basis.

53 Pa.C.S. § 57A01.
5 The Agreement defines “Driver App” as “the mobile application provided by Company
that enables transportation providers to access the Uber Services for the purpose of
seeking, receiving and fulfilling on-demand requests for transportation services by Users,
as may be updated or modified from time to time.” Agreement, ¶ 1.6.

                                        [J-73-2019] - 5
service fee on a per … [ride] basis calculated as a percentage of the Fare … as provided

or otherwise made available by [Uber] ….” Agreement, ¶ 4.4.

       Uber provided Lowman with “software, websites, payment services … and related

support services systems” (“Uber Services”). Agreement, ¶ 1.13; N.T. (Referee Hearing),

10/29/2015, at 9; Board Decision, 4/22/2016, ¶ 3. As part of its Uber Services, Uber

offered Lowman guidance on how to earn the most money and provide the best driver-

for-hire service. N.T. (Referee Hearing), 10/29/2015, at 16, 24–25, 26, 38, Lowman

Exhibits 6–9, 12, 15, 17 (Uber emails to Lowman with suggestions); Board Decision,

4/22/2016, ¶ 8. Lowman began using the Driver App on July 1, 2015, and was still driving

as of October 28, 2015, the night before the hearing in this case. N.T. (Referee Hearing),

10/29/2015, at 5; Board Decision, 4/22/2016, ¶ 16.         During that four-month period,

Lowman worked “[p]art-time hours as were available” and received “between $15 and

$22 an hour” depending on the number of trips. N.T. (Referee Hearing), 10/29/2015, at

5.

       Lowman used his own vehicle and cell phone to provide transportation services,

but Uber required that the vehicle and cell phone meet its criteria to be authorized for use.

Agreement, ¶¶ 1.16, 1.17, 2.6.23.1–3.3; N.T. (Referee Hearing), 10/29/2015, at 8, 10, 13;

Board Decision, 4/22/2016, ¶¶ 9, 10. Lowman had to use the Driver App “at least once a

month to maintain an active Driver profile;” otherwise, Uber could deactivate Lowman’s

access to the Driver App. Agreement, ¶ 2.1. As a driver, Lowman could “not contact any

[passenger] for any reason except for the purposes of fulfilling Transportation Services.”
Id. ¶ 2.2; N.T. (Referee Hearing), 10/29/2015, at 28. He was “solely responsible for

determining the most effective, efficient and safe manner to perform each instance of

                                      [J-73-2019] - 6
Transportation Services” and for providing “all necessary equipment, tools and other

materials, at [his] own expense, necessary to perform Transportation Services.”

Agreement, ¶ 2.2; N.T. (Referee Hearing), 10/29/2015, at 11, 37, 38.

       Lowman had “the sole responsibility for any obligations or liabilities to [passengers]

or third parties that [arose] from [his] provision of Transportation Services[,]” including

maintaining adequate insurance. Agreement, ¶ 2.3; Board Decision, 4/22/2016, ¶ 4. The

Agreement, provided that Uber “does not, and shall not be deemed to, direct or control

[Lowman] generally or in [his] performance under this Agreement.” Agreement, ¶ 2.4.

Lowman retained “the sole right to determine when and for how long [he] will utilize the

Driver App or the Uber Services,” and he exercised that right. Id.; N.T. (Referee Hearing),

10/29/2015, at 23. He also retained the option to accept, decline, ignore, or cancel a

request for Transportation Services.       Agreement, ¶ 2.4; N.T. (Referee Hearing),

10/29/2015, at 8, 10, 26, 36; Board Decision, 4/22/2016, ¶ 7. However, failure to maintain

an adequate acceptance rating could negatively impact Lowman’s access to the Driver

App. Agreement, ¶¶ 2.4, 3.1, 12.2.

       Uber supplied Lowman with a placard bearing Uber’s signage, which Pennsylvania

law required to be displayed on Lowman’s vehicle; Uber did not otherwise require

Lowman to display its name, logo, or colors on his vehicle or to wear a uniform or other

clothing displaying Uber’s name, logo, or colors. 53 Pa.C.S. § 57A10(a) (Display of

Transportation Network Companies Distinctive Signage); Agreement,¶ 2.4; N.T. (Referee

Hearing), 10/29/2015, at 9, 11, 12; Board Decision, 4/22/2016, ¶¶ 5, 6. Although Lowman

could “provide services or otherwise engage in other business or employment activities[,]”

such as using a competitor’s software application to provide driver-for-hire services,

                                      [J-73-2019] - 7
Lowman could not independently solicit rides. Agreement, ¶ 2.4; N.T. (Referee Hearing),

10/29/2015, at 10, 22, 28, 39–40; Board Decision, 4/22/2016, ¶ 14. At its sole discretion,

Uber could restrict or deactivate Lowman’s use of the Driver App if Lowman violated the

Agreement, disparaged Uber, or caused harm to Uber through his acts or omissions, “or

for any other reason at the reasonable discretion of [Uber].” Agreement, ¶ 2.4; N.T.

(Referee Hearing), 10/29/2015, at 19–20, 23.

      Uber collected passenger ratings of Lowman and required him to maintain “an

average rating by [passengers] that exceeds the minimum average rating” established by

Uber “[i]n order to continue to receive access to the Driver App and the Uber Services[.]”

Agreement,¶ 2.5.2; N.T. (Referee Hearing), 10/29/2015, at 25, 27, 30–32. Uber titled

Lowman as “a VIP driver” based on passenger ratings.            N.T. (Referee Hearing),

10/29/2015, at 32. If Lowman did not wish to accept requests for Transportation Services

for a period of time, he had to log off of the Driver App. Agreement, ¶ 2.52. Lowman

could not delegate or subcontract requests for Transportation Services that he accepted.

Agreement, ¶¶ 2.62, 5.2. While Lowman was logged into the Driver App, including when

providing transportation services, Uber, through geolocation technology, tracked his

location. Agreement, ¶ 2.7. Uber “reserve[d] the right, at any time in [Uber’s] sole

discretion, to deactivate or otherwise restrict [Lowman] from using the Driver App … if

[he] fails to meet the requirements set forth in this Agreement.” Agreement, ¶ 3.1. Uber

ran a background check on Lowman and required him to have automobile liability

insurance, a valid driver’s license, a properly registered vehicle, and workers’

compensation insurance.     Agreement, ¶¶ 3.1, 3.2, 8.1–8.4; N.T. (Referee Hearing),

10/29/2015, at 10, 12–13, 14; Board Decision, 4/22/2016, ¶ 4.

                                     [J-73-2019] - 8
      Lowman’s passengers paid Uber a flexible rate determined by Uber; Uber paid

Lowman for each ride he accepted, without deducting taxes, by weekly direct deposit.

Agreement, ¶¶ 4.1–4.8; N.T. (Referee Hearing), 10/29/2015, at 10, 11, 17–18, 32, 38, 41,

Lowman Exhibit 2, 3–5 (Service Fee Schedule, Payment Statements); Board Decision,

4/22/2016, ¶ 11. Uber reimbursed Lowman for tolls, but not for vehicle maintenance or

fuel, and would provide a 1099 tax form at the end of the year. Agreement, ¶ 4.1; N.T.

(Referee Hearing), 10/29/2015, at 11, 33, 34; Board Decision, 4/22/2016, ¶ 13. While

either party could terminate the Agreement, without cause, Uber could terminate the

Agreement or deactivate Lowman’s access to the Driver App and Uber Services

“immediately, without notice, … in the event [Lowman] no longer [qualified], under

applicable law or the standards and policies of [Uber] … to provide Transportation

Services or to operate the [v]ehicle, or as otherwise set forth in this Agreement.”

Agreement, ¶ 12.2. Although the Agreement identifies the parties relationship as “solely

that of independent contractors,” which Lowman acknowledged, he considered himself

an employee of Uber. Agreement, ¶ 13.1; N.T. (Referee Hearing), 10/29/2015, at 22, 35–

36.

      Lowman drove for Uber most days and earned approximately $350.00 per week.

Board Decision, 4/22/2016, ¶ 12; N.T. (Referee Hearing), 10/29/2015, Lowman Exhibits

3–4 (Payment Statements). Lowman was not required to attend meetings, and Uber did

not provide him with business cards or advertise his personal driver-for-hire services.

N.T. (Referee Hearing), 10/29/2015, at 11; Board Decision, 4/22/2016, ¶ 15. Lowman’s

driving history was “frequent and prolonged, rather than occasional and limited”; there

was no evidence that Lowman was working on an as-needed basis or that he was “just

                                    [J-73-2019] - 9
trying to earn some extra money on the side” or “to earn part-time income as he searches

for re-employment in his career field.” Id. at 3–4.

                               III. PROCEDURAL HISTORY

       As required under the Act, Lowman reported his Uber earnings to the Duquesne

Unemployment Compensation Service Center (“UC Service Center”). The UC Service

Center issued a Notice of Determination on August 17, 2015, finding Lowman’s Uber

driving rendered him ineligible for continued benefits under Section 802(h) because he

was self-employed. Lowman appealed and appeared with counsel at a referee hearing

on October 29, 2015. Uber had been given notice of the proceeding as a putative

employer6 and participated in the hearing, as did a representative from the Department

of Labor and Industry (“Department”).7 The referee affirmed the UC Service Center

determination, finding that Lowman was self-employed pursuant to the test in Section

753(l)(2)(B), and, as such, ineligible for benefits.

       Lowman appealed to the Unemployment Compensation Board of Review

(“Board”). Applying Section 753(l)(2)(B), the Board affirmed the referee’s decision on

February 12, 2016, declaring Lowman ineligible for continued benefits because he

6  Generally speaking, a claimant seeks unemployment compensation benefits in relation
to the employer from whose employment he was separated through no fault of his own,
i.e., the separating employer. Where that claimant participates in a post-separation work
relationship from which he reports earnings to the Department, the Department treats the
new entity as a putative employer for the purposes of establishing the claimant’s eligibility
for benefits. Training Associates Corp. v. UCBR, 101 A.3d 1225, 1232 (Pa. Commw.
2014).
7 Because the Department initiated the proceedings that resulted in a denial of Lowman’s
benefits, it carried the burden of proof. Training Associates, 101 A.3d at 1234.

                                      [J-73-2019] - 10
became self-employed when he earned money by providing driver-for-hire services.8

Lowman filed a petition for reconsideration, which the Board granted. In a new decision,

the Board ruled again that Lowman was self-employed and, as such, ineligible for benefits

under Section 802(h). Board Decision, 4/22/2016, at 4.

      Lowman filed a petition for review in the Commonwealth Court in April 2016. In a

published en banc decision, the Commonwealth Court reversed, concluding that Lowman

was not self-employed, and therefore he was eligible for benefits.9 Lowman v. UCBR,

178 A.3d 896 (Pa. Commw. 2018) (en banc). Writing for the Commonwealth Court,

President Judge Mary Hannah Leavitt faulted the Board’s consideration of Lowman’s

work relationship with Uber because Lowman did not seek benefits from Uber as a

separating employer. Lowman, 178 A.3d at 901; N.T., 10/29/2015, at 3. According to the

Commonwealth Court, Lowman’s employment relationship vis-à-vis Uber “is not an issue

… to consider,” because doing so reduces the issue to an “either/or” situation: Lowman

is either self-employed, and therefore ineligible for benefits, or an employee of Uber.

Lowman, 178 A.3d at 901 (citing Training Associates Corp. v. UCBR, 101 A.3d 1225,

1232 (Pa. Commw. 2014)).

      Rather than examine Lowman’s work relationship with Uber to determine his

employment status, the Commonwealth Court elected to examine only whether Lowman

8 The Board is the ultimate finder of fact; questions regarding the weight of evidence and
witness credibility are solely within its province. Morgan v. UCBR, 108 A.3d 181, 188
(Pa. Commw. 2015).
9  The Commonwealth Court’s scope of review is limited to determining whether
necessary findings of fact were supported by substantial evidence, whether errors of law
were committed, or whether constitutional rights were violated. Pileggi v. UCBR, 212
A.3d 1149, 1151 n.5 (Pa. Commw. 2019).

                                    [J-73-2019] - 11
took “a positive step toward establishing an independent business.”10 Lowman, 178 A.3d

at 902. The Commonwealth Court justified its “positive steps” approach by analogy to

two of its cases that applied Section 753(l)(2)(B) in the context of determining ineligibility

for benefits under Section 802(h): Buchanan v. UCBR, 581 A.2d 1005 (Pa. Commw.

1990), and Teets v. UCBR, 615 A.2d 987 (Pa. Commw. 1992). In Buchanan, the claimant

invested approximately $2,000 in jewelry crafting materials after separation from his

employer. He used those materials to make jewelry, which he later sold at weekly flea

markets and a fair. The Board denied benefits on the grounds that the claimant “was self-

employed under Section 802(h) of the [UC] Law[.]” Buchanan, 581 A.2d at 1007. In a

split decision, the Commonwealth Court reversed, holding that the claimant did not take

“a positive step toward establishing an independent business.” Id. at 1008 (citation

omitted). Specifically, the court challenged the Board’s finding as to the independence

factor of Section 753(l)(2)(B) because the claimant “did not form a corporation …

advertise, list a telephone number for his alleged business, nor did he obtain insurance”;

his activity “was one on the side to make some extra money.” Id. at 1009.

       In Teets, the claimant was collecting unemployment benefits when she signed an

Agreement, to be a distributor for Nu Skin Products, “a pyramidal sales program.” Teets,
615 A.2d at 988. She spent $250 on a sales kit, and she made $6 in commissions.

10  The Commonwealth Court also addressed whether Lowman’s Uber driving constituted
something more than a “sideline activity.” Lowman, 178 A.3d at 902. The Act’s sideline
activity exception is part of the self-employment exclusion and is applicable when the self-
employment activity precedes valid separation from full-time work; it continues without
substantial change after separation; the claimant remains available for full-time work after
separation; and the self-employment activity is not the primary source of the claimant’s
livelihood. 43 P.S. § 802(h). Because Lowman did not provide driving services while he
was employed by Resources for Human Development, the Commonwealth Court
recognized that this is not a sideline activity case. Lowman, 178 A.3d at 902 n.9.

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Apparently relying on the de minimus amount of earnings and not on the Section

753(l)(2)(B) factors, the Commonwealth Court opined, “[T]he fact that an activity which

may generate a limited amount of income is not undertaken while a claimant is still

employed does not automatically make it ‘self-employment.’” Id. at 989. Relying on the

Buchanan rationale of excluding activities engaged in “to make some extra money,” the

Commonwealth Court concluded the claimant “was not engaged in self-employment so

as to disqualify her from receiving benefits.” Id. at 990.

       Using its “positive steps” approach, the Commonwealth Court rejected the Board’s

ruling that Lowman was self-employed because the Department did not demonstrate that

Lowman’s Uber driving was an independent business venture. Lowman, 178 A.3d at 903.

Specifically, the Commonwealth Court observed that Lowman did not take any “positive

steps” to hold himself out as a commercial driver or prepare for a driver-for-hire business.
Id. at 902–903. Having reached this conclusion, President Judge Leavitt announced that

“[s]hort-term work, including self-employment, in which a claimant engages after losing a

job, does not render the claimant ineligible for unemployment compensation benefits

under Section 802(h)[.]” Id. at 902 (paraphrasing Silver v. UCBR, 34 A.3d 893, 898 (Pa.

Commw. 2011) (“[T]he fact that an unemployed person . . . accept[s] an occasional offer

of work is simply not enough to demonstrate that said individual is customarily engaged

in an independently established trade, occupation, profession or business.”)).

       In a concurring and dissenting opinion, Judge McCullough agreed that Lowman

was not self-employed but she disagreed with the Commonwealth Court Majority’s use of

the “positive steps” test and its exclusion of Lowman’s work relationship with Uber from

its analysis because of the consequence of creating an “either/or” dichotomy. Lowman,

                                      [J-73-2019] - 13
178 A.3d at 904 (McCullough, J., concurring and dissenting).         Judge McCullough

observed that existing precedent addresses scenarios where the claimant began working

with a third party, and its consequences, citing Training Associates Corp. v. UCBR, 101
A.3d 1225, 1232 (Pa. Commw. 2014). In Training Associates, the claimant was receiving

benefits following her separation from Accolade, Inc. She worked four days with Training

Associates and reported that income. The Board found that the claimant “was not

customarily engaged in an independently established trade or business,” and therefore

not self-employed. Id. at 1228. On appeal, the Commonwealth Court affirmed, explaining

that finding a claimant is not an independent contractor does not mean the person is

necessarily an employee of a third party. Id. at 1233 (citing Silver, 34 A.3d 893). The

Training Associates court disavowed an “either/or approach,” recognizing the evidentiary

value of the putative employer’s participation.    “[T]here must be a mechanism to

determine, in the first instance, whether a claimant who reports wages received from a

short-term, temporary assignment … is engaged in self-employment for UC purposes.”
Id.

      Judge McCullough criticized the Commonwealth Court Majority’s “positive steps”

approach as contrary to jurisprudence regarding self-employment: “Indeed, as this [c]ourt

has routinely held, the two-prong test of Section 753(l)(2)(B) is the same regardless of

whether it is an ‘independent contractor’ case involving the separating employer, or [as

here] a ‘self-employment’ case involving work undertaken with a new entity following

separation from an employer.” Lowman, 178 A.3d at 905 (citing Silver, 34 A.3d at 896;

Venango Newspapers v. UCBR, 631 A.2d 1384, 1387 (Pa. Commw. 1993); Buchanan,
581 A.2d at 1007–08; Laswick v. UCBR, 310 A.2d 705, 709 (Pa. Commw. 1973)). Judge

                                    [J-73-2019] - 14
McCullough reasoned that the majority’s “positive steps” approach is useful in cases

where a claimant embarks to start his own business, and/or is not in a work relationship

with an entity, but it is not useful for determining if Lowman was engaged in an

independent driver-for-hire business. Lowman, 178 A.3d at 905. Judge McCullough

reasoned that Lowman could not take positive steps toward establishing a driver-for-hire

business because no evidence was presented that he has a license to transport

passengers, and Act 164 of 201611 forbids Uber drivers from providing call-and-demand,

i.e., hail, services outside their use of the Uber App. Id. at 905–06. Thus, Lowman “could

not be a driver-for-hire absent his relationship with Uber.” Id. at 906.

       Although Judge McCullough agreed with the Board’s finding that Lowman was

customarily engaged in driving, she found wanting the Board’s conclusion that Lowman

was engaged in an independently established business. Id. at 906–907. According to

Judge McCullough, the Department failed to prove that Lowman was not dependent on

Uber, i.e., that Lowman was, in fact, capable of working with more than one ride-share

company based on the evidence of his Uber driving schedule or that he could refuse

assignments without consequence. Id. at 908–909 (citing Danielle Viktor, Ltd. v. Dep’t of

Labor and Indus., 892 A.2d 781, 797-98 (Pa. 2006)). Thus, she concluded that Lowman

was not self-employed. Id. at 909–910.

       The Board sought allowance of appeal, and we granted review of two questions:

       (1)    Whether the Commonwealth Court’s departure for a half a century of
              UC jurisprudence and substitution of a new common law test in

11 Act of November 4, 2016, P.L. 1222, No. 64, 53 Pa.C.S. § 57A16(b)(1), (3). Accord
Germantown Cab Co. v. Philadelphia Parking Authority, 993 A.2d 933, n.6 (Pa. Commw.
2010) (“A taxicab must also have a medallion in order to provide call and demand (hail)
service within the City of Philadelphia. 53 Pa.C.S. § 5714.”).

                                      [J-73-2019] - 15
              derogation of statutory law calls for the exercise of the Pennsylvania
              Supreme Court’s supervisory authority.

       (2)    Whether the Commonwealth Court’s departure from precedent,
              which creates uncertainty as to eligibility for benefits, raises an issue
              of such substantial importance as to require prompt and definite
              resolution by the Pennsylvania Supreme Court.

Lowman v. UCBR, 199 A.3d 862 (Pa. 2018) (per curiam). Because the issues presented

are questions of law pertaining to statutory interpretation of the Act, our scope of review

is plenary, and our standard of review is non-deferential. Harmon v. UCBR, 207 A.3d
292, 298 (Pa. 2019). Moreover, a determination regarding self-employment is a question

of law to be determined on the unique facts of each case. Accord Danielle Viktor, 892
A.2d at 791 (“A determination regarding the existence of an employer/employee

relationship is a question of law that is determined on the unique facts of each case.”)

(quoting Universal Am–Can, Ltd. v. Workers' Comp. Appeal Bd. (Minteer), 762 A.2d 328,

330–31 (Pa. 2000)).

                                     IV. ARGUMENTS

       The Board argues that Lowman’s activity must be analyzed within the statutory

framework of Section 753(l)(2)(B). It complains that the Commonwealth Court departed

from fifty years of precedent by considering whether Lowman took positive steps toward

establishing a business rather than considering the relationship between Lowman and

Uber to determine if Lowman’s activity constituted self-employment. Board’s Brief at 14–

15.   Aligning with Judge McCullough, the Board considers the existence of a work

relationship a significant factor in analyzing whether a claimant is self-employed: “[T]he

Department cannot declare a claimant to be self-employed without evidence”; that

evidence comes from the putative employer in a work relationship with the claimant.

                                      [J-73-2019] - 16
Board’s at 28 (citing Training Associates, 101 A.3d at 1234 (“[I]n examining whether a

claimant is self-employed, the entity that has firsthand evidence of whether the claimant

was engaged in self-employment must necessarily be named as a new ‘separating

employer’ in order for that entity to have notice and an opportunity to present such

evidence.”)). Similarly, the Board is required to assess a claimant’s work relationship with

a third party to determine eligibility for benefits, whether that relationship is with an

employer at the time of separation or with a putative employer who pays the claimant for

services performed while the claimant is receiving benefits. Id. at 23, 28 (citing Training

Associates, 101 A.3d at 1233–1234 (“It is critical that all of the facts and evidence

regarding the relationship between the claimant and the purported ‘separating employer’

be presented.”)).12

       The Board reserves the “positive steps” test for “circumstances where there is no

work relationship between a claimant and a putative employer to analyze under Section

753(l)(2)(B).” Id. at 24. Because Lowman was performing services using the Driver App,

examining whether he took any positive steps to create a business does not answer the

question the Board was required to address:

       [W]hether [Lowman] was customarily engaged in an independently
       established trade, occupation, profession, or business, i.e., whether
       [Lowman] could perform his service for more than one entity, including
       competitors, with no adverse consequences; whether [Lowman’s] ability to
       perform work did not depend on the existence of Uber; and whether

12 As an amicus aligning with the Board, the Department endorses Section 753(l)(2)(B)
as the sole test for determining whether services performed for a putative employer are
employment and looks to Danielle Viktor as providing objective factors for determining if
a worker is self-employed. Department’s Brief at 7, 9.

The Pennsylvania Association for Justice (“PAJ”) as amicus supports the “positive steps”
test as wholly consistent with unemployment compensation precedent and relevant to an
analysis of the second prong of Section 753(l)(2)(B). PAJ’s Amicus Curiae Brief at 4.

                                     [J-73-2019] - 17
       [Lowman] possessed all the necessary perquisites of providing driving
       services.
Id. (citing Danielle Viktor, 892 A.2d at 801–02). Summoning the Commonwealth Court’s

own precedent, the Board challenges the substitution of a subjective standard based on

a claimant’s intent, which is “reserved for new business endeavors where there is no

existing work relationship,” for an objective analysis of a claimant’s relationship with a

putative employer. Id. at 29 n.7 (citing Hartman v. UCBR, 39 A.3d 507, 511 (Pa. Commw.

2012) (“Neither the intent of the parties nor the terminology used by the parties to describe

their relationship is dispositive.”)).

       The Board also challenges the Commonwealth Court’s pronouncement that

“[s]hort-term work, including self-employment, in which a claimant engages after losing

his job, does not render claimant ineligible for unemployment compensation benefits

under Section 802(h) of the Act.” Id. at 30 (citing Lowman, 178 A.3d at 902 (emphasis in

original)). According to the Board, this assertion “contradicts Section 802(h) of the [UC]

Law that unambiguously disqualifies an individual from receiving [benefits] for any week

in which that individual is engaged in self-employment.” Id. at 30–31 (footnote omitted).

Nothing in the Act supports the Commonwealth Court’s “gratuitous engrafting of a

condition onto an unconditional disqualification for self-employment[.]” Id. at 31. In other

words, the Board argues, the Commonwealth Court’s assertion that short-term self-

employment is not disqualifying “cannot stand.” Id.

       The Board acknowledges that temporary assignments fail the customarily

engaged component of the independence factor. Id. at 32 (citing Minelli v. UCBR, 39
A.3d 593, 598 (Pa. Commw. 2012) (footnote omitted)). In Minelli, the Commonwealth

Court agreed with the Board’s conclusion that the claimant was free from control and

                                         [J-73-2019] - 18
direction in the performance of the consulting services she provided to D.K. Harris.

Minelli, 39 A.3d at 597. It also agreed with the claimant’s assertion that she was not

customarily engaged in an independently established business where she provided

services to D.K. Harris for a total of twenty-two hours over a three-day period. Id.

Distinguishing Minelli, the Board reiterates that Lowman was customarily engaged “as he

worked most days during his relationship with Uber, earned approximately $350 per

week, and that his driving was frequent and prolonged rather than occasional or limited.”
Id. at 33.     The Board offers scant discussion of the “independently established”

component of the independence factor.

        The Board’s final challenge is to the Commonwealth Court’s instruction that, on

remand, the referee take “into account any offset for his earnings from Uber” when

calculating Lowman’s benefits, Lowman, 178 A.3d at 903, which, the Board argues, “is

neither contemplated nor permitted by the UC Law.” Board’s Brief at 35. Citing Section

404(d)(1)(i) of the UC Law,13 43 P.S. § 804(d)(1), the Board explains, “The sole instant

13   43 P.S. § 804(d)(1)(i) provides:

                        § 804. Rate and amount of compensation

                                    *       *      *

        (d)(1) Notwithstanding any other provisions of this section each eligible
        employe who is unemployed with respect to any week ending subsequent
        to July 1, 1980 shall be paid, with respect to such week, compensation in
        an amount equal to his weekly benefit rate less the total of (i) the
        remuneration, if any, paid or payable to him with respect to such week for
        services performed which is in excess of his partial benefit credit, (ii)
        vacation pay, if any, which is in excess of his partial benefit credit, except
        when paid to an employe who is permanently or indefinitely separated from
        his employment and (iii) the amount of severance pay that is attributed to
        the week.

                                        [J-73-2019] - 19
when expenses are a factor for a deduction from UC benefits is for the ‘sideline business

exception’ found in Section 802(h) of the UC Law.” Board’s Brief at 36. Although the

Board agrees that the “sideline activity exception” does not apply in this case because

Lowman began using the Driver App after he was separated from his full-time position,

the Board disagrees that Lowman’s expenses can be deducted from his Uber earnings:

“Only [Lowman’s] gross remuneration is deductible from benefits... .             Thus, the

Department is without a statutory mechanism to carry out what the Commonwealth Court

has directed it to do.” Id. at 37.

       Whereas the Board distinguishes a claimant who is not in a work relationship with

a third party from a claimant who is in such a relationship, Lowman argues that the

distinction must be made between a claimant who owns a business and a claimant who

works a job. Lowman’s Brief at 11. In support of his position, Lowman argues that the

historic focus of the self-employment exclusion is on whether “an individual owned and

controlled a business enterprise, such that upon the business closing he was considered

an unemployed businessperson rather than an unemployed worker.” Id. (emphasis in

original).14 Lowman asks this Court to reaffirm that “only individuals truly in business for

themselves, with control over that business, are excluded from benefits based on self-

employment.” Id. at 12 (citing Starinieri v. UCBR, 289 A.2d 726 (Pa. 1972) (in deciding

claim for unemployment compensation benefits, exercise of substantial degree of control

43 P.S. § 804(d)(1)(i).
14  Similarly, amicus Community Legal Services contends that the self-employment
exclusion should apply only to persons who operate their own business. Community
Legal Services Amicus Curiae Brief at 6.

                                     [J-73-2019] - 20
over corporation is proper test for distinguishing between unemployed “business person”

and “worker”)).   For Lowman, the question is not whether he is an employe or an

independent contractor, but whether he is self-employed. Id. at 14. Parroting this Court,

Lowman favors providing

       for a larger coverage of employes entitled to unemployment compensation
       than merely those who would be considered employes under the common
       law, and to include, as Section 753(l)(2)(B) expressly states, “all services
       performed for remuneration”, subject only to the exceptions specified in
       other provisions of the [Law].
Id. at 14–15 (quoting Dep’t of Labor and Indus. v. Aluminum Cooking Utensil Co., 82 A.2d
897 (Pa. 1951) (footnote omitted)).      Lowman argues that unlike business persons,

claimants working a job through another entity would fall within the Act’s broad coverage

of employees who perform services for remuneration. Id.

       Lowman asks that we “reaffirm” the business person standard used in Starinieri

“as the sole test for self-employment” based on ownership and control because workers

“who take part-time work, engage in sporadic tasks or assignments, or earn wages from

businesses they do not own should not be disqualified because of ‘self-employment’”; this

approach allows the Court to “uphold the intent of the General Assembly and streamline

the analysis for all claimants.” Lowman’s Brief at 25. In applying the Starinieri self-

employment standard to his own situation, Lowman asserts that he “does not own and

operate a business when he provides rides” using the Driver App because he has “no

practical control” over his driver-for-hire activities. Id. at 30. According to Lowman, Uber

provides the customers; Uber determines the pricing; Uber receives reviews and uses

them to determine if a driver may continue using the driver App; Uber does not provide

drivers with customer contact information, destination, or the fare charged. Id. at 30–31,

                                     [J-73-2019] - 21
34–41 (distinguishing Danielle Viktor, where drivers had entrepreneurial control, could

develop relationships with customers separate from the limousine companies, and could

engage other drivers to undertake their assignments; distinguishing Aluminum Cooking

where distributors could sell their services at any price they chose). Echoing Judge

McCullough, Lowman further claims that he could not operate a driver-for-hire business

because he is statutorily precluded from providing rides outside of a transportation

network company. Lowman’s Brief at 31 (citing 53 Pa.C.S. §§ 5714(f), 57A16) (footnote

omitted).15

       Unlike the Board, Lowman argues that Section 753(l)(2)(B) is to be used only for

determining if services are “employment subject to” the Act, not for determining if such

services constitute self-employment. Lowman’s Brief at 27. Lowman posits that Laswick

v. UCBR, 310 A.2d 705, 709 (Pa. Commw. 1973),16 was incorrectly decided because it

relied on Section 753(l)(2)(B) to decide whether a claimant was self-employed. He argues

that the purpose of the self-employment exclusion “was to disqualify business owners,

15  Amicus The Mon Valley Unemployed Committee and National Employment Law
Project presents a public policy argument that online platform workers should be eligible
for benefits because the work is precarious and poorly compensated. Mon Valley’s
Amicus Curiae Brief at 5. Moreover, the unilateral practices of transportation network
companies jeopardize a worker’s eligibility for unemployment compensation benefits and
negatively impacts the broad economic and social benefits of that compensation. Id. at
10–16.
16 Laswick was the first appellate case to address whether a worker was self-employed
when performing work in relation with another entity. In Laswick, the claimant was
separated from an employer and receiving benefits when she began selling jewelry
through a third party. Laswick, 310 A.2d at 705. The Commonwealth Court resolved the
question of the claimant’s employment status by applying the statutory definitions of
employee and employment and Section 753(l)(2)(B). The Laswick Court concluded the
claimant was an employee of the jewelry company and, as such, remained eligible for
benefits, albeit at a reduced amount. Id. at 706.

                                    [J-73-2019] - 22
regardless of their relationship to another entity.” Id. at 28.   Because the General

Assembly did not identify “self-employment” as work not defined as “employment,” the

self-employment exclusion necessarily applies only to business persons; it does not

“disqualify anyone engaged in work that was not in ‘employment as defined in this act.’”
Id. at 29. Lowman insists: “Driving for UberX is a job, not a business.” Id. at 33.

       Alternatively, Lowman suggests that even application of Section 753(l)(2)(B)

results in his eligibility for benefits because the Board failed to establish that his work as

an Uber driver satisfies both prongs of that test. Lowman’s Brief at 41. To the contrary,

he argues, based upon the same evidence referenced in support of his “businessman”

standard, that he is subject to control and direction by Uber, and he is not customarily

engaged in an independently established business. See id. at 42–51 (distinguishing

Beacon Flag Car Co. v. UCBR, 910 A.2d 103, 108 (Pa. Commw. 2006), where driver was

free to complete assignment for client without supervision by putative employer). For

these alternative reasons, Lowman contends his work as an Uber driver is not self-

employment, which means he is not disqualified from receiving benefits. Id. at 52.

       Uber received notice of the proceedings from the Department as a putative

employer, participated in the referee hearing and intervened in Lowman’s appeal where

it substantially aligns with Judge McCullough and the Board as to the test for self-

employment. Uber’s Brief at 13. Specifically, Uber considers the Section 753(l)(2)(B)

factors, along with Danielle Viktor, to be the test for assessing self-employment; it rejects

the Majority’s “positive steps” approach and reliance on cases that predate the Danielle

Viktor holding. Id. at 18–19; Reply Brief at 7.

                                      [J-73-2019] - 23
      Decrying the “intent” component of the Majority’s “positive steps” test as

unworkable, Uber argues that considering a claimant’s intent would “result in a test that

measures whether a particular individual is a good or bad entrepreneur.” Uber’s Brief at

20.17 According to Uber, the problem with the “positive steps” test is its focus on the

claimant:

      [The test] creates a scenario wherein a company like Uber can have virtually
      identical relationships with two individuals who each provide transportation
      services pursuant to an independent contract agreement, yet one can be
      deemed self-employed and the other can be deemed not self-employed,
      based solely on the decisions made by those individuals about how to
      manage their independent transportation businesses. The parties involved
      (claimants, Uber, Referees, and UCBR) will never know where the line is
      drawn.

Uber’s Brief at 22–23. To restore objectivity and predictability to a self-employment test,

Uber urges this Court to apply Section 753(l)(2)(B) and reaffirm Danielle Viktor as

providing “the governing framework” for determining self-employment. Id. at 23.

      Uber disagrees with Judge McCullough that Lowman was dependent on Uber

because he could not provide driver-for-hire services without a license. Uber’s Brief at

17 Uber also compares Lowman’s entrepreneurialism to drivers in Razak v. Uber Techs.,
Inc., 2018 WL 1744467 (E.D. Pa. 2018), who were free from control and “formed their
own companies, [] purchased numerous vehicles, hired helpers, advertised, and provided
transportation services for competitors and the public at large” and were considered
independent contractors for purposes of assessing federal and state wages.

We note that the Internal Revenue Service uses the “common law” test to determine if an
employer is required to withhold income, Social Security, and Medicare taxes on behalf
of a worker. That test includes twenty factors, grouped into three categories related to
the degree of control exercised by the employer: behavioral control, financial control, and
the relationship of the parties. Catherine Tucciarello, The Square Peg Between Two
Round Holes: Why California’s Traditional Right to Control Test Is Not Relevant for On-
Demand Workers, 13 Seton Hall Circuit Rev. 351, 355 (2017). Given the substantial
dissimilarities between the common law test and the two factor analysis set forth in
§ 753(l)(2)(B), Razak is not helpful in our analysis.

                                     [J-73-2019] - 24
25 n.4. Uber explains that Lowman “indisputably had the right to obtain such a license”

and to use other lead generation sources, such as Lyft. Id. Citing Danielle Viktor, Uber

posits that Lowman could perform transportation services for any person or company; he

could advertise and solicit clients; he could use other lead-generation sources. Uber’s

Brief at 24–25; Reply Brief at 13. In other words, Lowman was not dependent on Uber

for work, even if he did not provide transportation services through anyone else. Id. at

26; Reply Brief at 13. Lowman determined his own schedule and could pick which trip

leads to accept; he worked on a job-to-job basis. Uber’s Brief at 26–27. Lowman had

financial control of his situation. Id. at 27; Reply Brief at 14–16. From Uber’s perspective,

these factors demonstrate that Lowman was self-employed and, as such, disqualified

from benefits. Uber’s Brief at 28; Reply Brief at 17.

       Alternatively, Uber submits that applying the “positive steps” test results in the

same conclusion. Uber’s Brief at 28. According to Uber, Lowman took the following

positive steps to establish a transportation business: he entered into a contract with Uber,

and he “made deliberate business decisions based on his choices about whether and

how to maximize his earnings while performing transportation services[.]” Id. at 29; Reply

Brief at 12–17. Moreover, because Lowman’s “driving was frequent and prolonged, rather

than occasional and limited,” Lowman was self-employed. Uber’s Brief at 29–30 (quoting

Board Decision, 4/22/16, at 4).

       Although Uber disagrees with the Majority’s “positive steps” analysis and its

conclusion that Lowman was not self-employed, it embraces the Majority’s statement that

Lowman’s relationship with Uber was not at issue. Uber’s Brief at 31. Moreover, Uber

endorses the Commonwealth Court’s previous rejection of the premise that a person is

                                      [J-73-2019] - 25
either in self-employment or in employment “(i.e. they must be one or the other)”. Id. at

31, 32 (citing Training Associates, 101 A.3d at 1233). Regardless of the test applied to

determine Lowman’s benefits eligibility, Uber urges this Court to confirm that finding a

claimant is not engaged in self-employment for purposes of continuing benefits under

Section 802(h) does not necessarily mean that the claimant is an employee for the

purposes of unemployment compensation tax assessment. Id. at 32–33 (citing A Special

Touch v. Dep’t of Labor and Indus., 192 A.3d 1238 (Pa. Commw 2018), reversed, ___

A.3d ___, 2020 WL 1932622 (Pa. April 22, 2020)).18

                                        V. ANALYSIS

       As discussed, the General Assembly has provided a catch-all definition of

employment as follows:

                                    § 753. Definitions

                                    *       *      *

           (B) …Services performed by an individual for wages shall be
           deemed to be employment subject to this act, unless and until it is

18 The Commonwealth Court concluded that the issue of a claimant’s employment status
under the Act is not an “either/or” proposition,” in that a finding that a claimant is not self-
employed for purposes of rendering him eligible to receive benefits does not mean he is
an employee of a post-separation entity for purposes of rendering that entity liable for
unemployment compensation taxes. Lowman, 178 A.3d at 901 (noting that the Board
incorrectly framed the issue as whether Lowman was “either self-employed or is an
employee of [Uber]”) (citing Training Associates, 101 A.3d at 1232).

We decline any invitation to consider whether a failure by the Department to meet the
burden of proof regarding self-employment has the effect of rendering an individual an
employe of the post-separation entity where the post-separation entity participates in the
hearing as a putative employer. In this context, neither the Commonwealth Court nor this
Court has engaged in a statutory interpretation of the Act including consideration of the
specific provision that might arguably bear on the answer to this question, 43 P.S. § 829.
Finality of Decision. The issue is not implicated in the present case and we will not
address it.

                                        [J-73-2019] - 26
            shown to the satisfaction of the department that--(a) such individual
            has been and will continue to be free from control or direction over
            the performance of such services both under his contract of service
            and in fact; and (b) as to such services such individual is customarily
            engaged in an independently established trade, occupation,
            profession or business.

43 P.S. § 753(l)(2)(B).19

19 There are also specific definitions of “employment” in the Act. The section immediately
following Section 753(l)(2)(B) describes eight specific services for hire that “employment
shall also include[.]” 43 P.S. § 753(l)(3)(A–H). In summary format, Section 742(l)(3)
specifically defines, with provisos, the following services as employment:

        Services performed for an individual or entity that elects to become fully subject to
         the Act, 43 P.S. § 753(l)(3)(A);

        Services covered by an arrangement between the Department and the agency of
         any other state or federal unemployment compensation law, 43 P.S. § 753(l)(3)(B);

        Services as an officer or member of a crew of an American vessel on or in
         connection with such vessel, 43 P.S. § 753(l)(3)(C);

        Services of an individual who is a citizen of the United States performed outside
         the United States in the employ of an American employer, 43 P.S. § 753(l)(3)(D);

        Services by an individual performed for remuneration for any person as an delivery
         driver or traveling salesman, 43 P.S. § 753(l)(3)(E);

        Services by an individual performed for the Commonwealth of Pennsylvania, a
         nonprofit organization, or a political subdivision, 43 P.S. § 753(l)(3)(F);

        Services performed by an individual in agricultural labor, 43 P.S. § 753(l)(3)(G);

        Domestic service for person who paid cash remuneration of $1,000 or more in any
         calendar quarter, 43 P.S. § 753(l)(3)(H).

Demonstrating the General Assembly’s historical consideration of specific industries and
economic factors, certain of these scenarios are specifically defined as employment
“notwithstanding any other provision” of the definition of employment. See, e.g., 43 P.S.
§ 753(l)(3)(C). Other scenarios entail services by an individual “other than one who is an
employe” under the general definition. See, e.g., 43 P.S. § 753(l)(3)(E). In Section
753(l)(4), the Act also describes nineteen services that “employment shall not include.”
43 P.S. § 753(l)(4). It is apparent that each of the specifically categorized scenarios

                                       [J-73-2019] - 27
      Given the lack of a definition of self-employment in the Act, the Commonwealth

Court has relied on the control and independence factors in Section 753(l)(2)(B) to supply

the definition of self-employment when deciding whether an individual, otherwise entitled

to the receipt of benefits, becomes ineligible by virtue of his self-employment pursuant to

Section 802(h).20 See, e.g., Beacon Flag, 910 A.2d at 107 (“[The] courts have utilized

Section 753(l)(2)(B) to fill the void because its obvious purpose is to exclude independent

contractors from coverage.”).21 In essence, in the Commonwealth Court, the control and

required policy choices regarding the industry and the worker. Given the burgeoning
industry of network transportation companies and the number of drivers necessary for
their operation, the General Assembly could certainly decide to specifically address them
in the Act.
20 Recognizing that an employer must pay unemployment compensation taxes based on
the wages of an employe in employment, both this Court and our intermediate appellate
courts have utilized Section 753(l)(2)(B) to determine whether services performed
constituted “employment.” See, e.g., Danielle Viktor, 892 A.2d at 792 (limousine
companies were not liable for unemployment compensation taxes based on services
performed by drivers); Bureau of Employment Securities v. Hecker & Co., 185 A.2d 549,
552 (Pa. 1962) (employer was liable for unemployment compensation taxes based on
services performed by securities salesmen); Aluminum Cooking, 82 A.2d at 899
(company not liable for commissions paid to solicit orders for its cooking utensils); A
Special Touch, ___ A.3d at ___, 2020 WL 1932622, *12 (Pa. 2020) (employer was
responsible for unemployment compensations taxes based on services performed by nail
technicians and cleaning personnel); Carl J. Greco, P.C. v. Dep’t of Labor and Industry,
176 A.3d 1086, 1089 (Pa. Commw. 2018), appeal denied, 189 A.3d 384 (Pa. 2018)
(corporate law firm was liable for unemployment taxes based on corporate officer services
performed by attorney who was sole shareholder and officer of law firm); Appeal of
Baldwin-Lima-Hamilton Corp., 244 A.2d 782, 784 (Pa. Super. 1968) (employer was liable
for unemployment compensation taxes based on services performed by consultant
engineer).
21  Since the 1973 Laswick decision, the Commonwealth Court has applied the two
Section 753(l)(2)(B) factors to myriad work scenarios to determine whether a claimant
was ineligible for unemployment compensation benefits due to self-employment, with
results varying based on the facts of each case. See, e.g., Training Associates, 101 A.3d
at 1233 (claimant who underwent additional training through putative employer to train its
employees was not self-employed); Pasour v. UCBR, 54 A.3d 134, 137 (Pa. Commw.
2012) (claimant who provided legal services to clients through attorney referral service

                                     [J-73-2019] - 28
independence factors in Section 753(l)(2)(B) giving rise to an exclusion from

“employment” (and thus an exclusion from benefits) have become the default definition

of “self-employment.”

       The question before us is whether it was the intention of the General Assembly to

equate one who is engaged in “self-employment,” as that term is used in Section 802(h),

with one who is not in “employment,” as that term is used in Section 753(l)(2)(B). To

answer this question, we look to the rules of statutory interpretation. The goal of statutory

interpretation is to “ascertain and effectuate the intention of the General Assembly. Every

statute shall be construed, if possible, to give effect to all its provisions.” 1 Pa.C.S. §

1921(a). “When the words of a statute are clear and free from all ambiguity, the letter of

it is not to be disregarded under the pretext of pursuing its spirit.” Id. § 1921(b). However,

when the language is ambiguous, we are guided by several factors set forth in our rules

of statutory construction including “the occasion and necessity for the statute,” “the

circumstances under which it was enacted,” “the mischief to be remedied,” “the object to

was independent contractor); Minelli, 39 A.3d at 595-96 (claimant who reviewed clinical
records for clients of putative employer was free from control, but not customarily
engaged in independently established business); Silver, 34 A.3d at 897 (claimant who
provided telephone consultation services to clients of putative employer was not self-
employed); Resource Staffing, Inc. v. UCBR, 995 A.2d 887, 891-93 (Pa. Commw. 2010)
(evidence was insufficient to support finding that claimant who provided computer
services to client through information technology consulting agency was independent
contractor); Applied Measurement Prof’ls, Inc. v. UCBR, 844 A.2d 632, 635-36 (Pa.
Commw. 2004) (exam proctor who was free from control and direction, paid by the job,
and reported earnings on IRS Form 1099 was not employee); Krum v. Unemployment
Comp. Bd. of Review, 689 A.2d 330, 331-21 (Pa. Commw. 1997) (claimant who provided
legal services to clients through attorney/client matching agency was independent
contractor); Venango Newspapers, 631 A.2d 1384, 1387-88 (claimants who delivered
newspapers to Venango’s subscribers were independent contractors); Teets, 615 A.2d
at 990 (claimant who participated in pyramidal sales program with makeup company was
not self-employed).

                                      [J-73-2019] - 29
be obtained,” and “the consequences of a particular interpretation.” Id. § 1921(c). We

presume that “the General Assembly intends the entire statute to be effective and certain.”
Id. § 1922. Moreover, “where two parts of a statute relate to the same persons or things,

those statutory parts are to be construed and considered concurrently, whenever

possible.” Cozzone v. W.C.A.B. (Pa Mun./E. Goshen Twp.), 73 A.3d 526, 536 (Pa. 2013).

“[I]f they can be made to stand together[,] effect should be given to both as far as

possible.” Kelly v. City of Philadelphia, 115 A.2d 238, 245 (Pa. 1955).

       The purpose of the Act is remedial and “requires the term ‘employment’ to be

broadly construed to provide for the largest possible coverage of employees[.]” Danielle

Viktor, 892 A.2d at 795 (quoting Aluminum Cooking, 82 A.2d at 898-99). The Act treats

“services performed by an individual for wages” as employment until it is proven that the

individual is not subject to control and is customarily engaged in an independently

established trade, occupation, profession or business. 43 P.S. § 753(l)(2)(B). The entire

scheme of the Act is designed around concepts of “employee,” “employment” and by

extension, employers. The use of the term “self-employment” is one way to describe

those scenarios contemplated by the two-factor test in Section 753(l)(2)(B) that preclude

a finding of employment.      While Pennsylvania courts have instead used the term

“independent contractor”22 as a shorthand for those individuals who are not in

“employment,” we note that the term “independent contractor” appears nowhere in the

22As early as 1941, the term “independent contractor” was used to describe an individual
who was not an employe within the Act. See J.G. Leinbach Co., Inc. v. UCBR, 22 A.2d
57 (Pa. Super. 1941) (affirming Board decision that traveling salesman was employe of
company, not an independent contractor). Over time, Section 753(l)(2)(B) became known
as the “independent contractor test.” Krum v. UCBR, 689 A.2d 300, 333 (Pa. Commw.
1997).

                                     [J-73-2019] - 30
Act. Courts could have used the term “in self-employment” just as readily to describe an

individual who is not “in employment” for purposes of the Act. In fact, this Court in Sun

Shipbuilding and Dry Dock Co. v. UCBR, 56 A.2d 254 (Pa. 1948) (discussed infra at 33

n.24), used the terms independent contractor, self-employed and businessman

interchangeably in the opinion dealing with a claimant’s eligibility for initial benefits when

he quit his job to start his own roofing business. The Sun Shipbuilding and Dry Dock Co.

Court further used the then-extant test in Section 753(l)(2)(B) as the springboard to

explain the status of the claimant, a proclaimed businessman, as excluded from the

definition of “in employment.” Id. at 229-30. One who is an independent contractor can

equally be described as self-employed.

       The General Assembly’s use of the term “self-employment” in Section 802(h) as a

benefits ineligibility criteria is in sync with Section 753(l)(2)(B) because if an individual is

not found to be in “employment,” he is not an “employe” covered by the Act. 43 P.S.

§ 753(i) (defining “employe” as “every individual … who is performing … or has performed

services for an employer in an employment subject to this act.”). Thus, we conclude the

General Assembly intended that Section 753(l)(2)(B) provides the test for determining

whether an individual is “engaged in self-employment” as that term is used in Section

802(h). Whether an individual is self-employed, as the term is used in 43 P.S. § 802(h),

is to be determined through application of the control and independence factors in Section

753(l)(2)(B).

                                       [J-73-2019] - 31
       Our   interpretation   of   Section   753(l)(2)(B)   promotes    a   comprehensive

understanding of a claimant’s personal services. Unlike the “positive steps”23 test, which

focuses on a claimant’s stand-alone activities, Section 753(l)(2)(B) requires a structured

two-factor analysis of a claimant’s personal services where they are performed within the

context of a work relationship with a third party.24 In any situation, where the challenging

party fails to meet its burden of proof as to both components of Section 753(l)(2)(B), the

claimant remains eligible for benefits.

       Given our determination, we are compelled to reject the Commonwealth Court’s

novel pronouncement that “[s]hort-term work, including self-employment, in which a

claimant engages after losing his job, does not render the claimant ineligible for

unemployment compensation benefits under Section 802(h) of the Law.” Lowman, 178
A.3d at 902 (footnote omitted; emphasis added). This statement is facially incompatible

with Section 802(h), which provides that any form of self-employment makes the claimant

ineligible for benefits. The concept that the Commonwealth Court apparently attempted

to embrace would be encompassed by the independence factor, which requires that the

claimant be customarily engaged in an independently established business which is an

appropriate point for analysis.

       In light of our holding that Section 753(l)(2)(B) provides the appropriate framework

for determining whether an individual is self-employed, we have rejected Lowman’s

23  Either a claimant is self-employed or not. The concept of referring to activities as
“positive steps” adds nothing to the analysis of the actual services performed by a
claimant.
24 We express no opinion on the use of a “positive steps” analysis as part of the test for
self-employment embodied in Section 753(l)(2)(B) where the personal services are
performed by an individual in a stand-alone context. See e.g., Buchanan and Teets.

                                     [J-73-2019] - 32
argument that we rely on Starinieri for a self-standing definition of self-employment, i.e.,

a “businessman” model. The issue before this Court in Starinieri was whether a minority

shareholder, director or officer in a closely-held corporation was entitled to unemployment

compensation benefits when the corporation ceased doing business as a result of a

voluntary petition for bankruptcy filed by the company. Starinieri, 289 A.2d at 726-27.

The issue in Starinieri was not whether the claimant (Starinieri) was self-employed but

whether his termination from employment was a voluntary quit, i.e., whether by virtue of

the bankruptcy filing, he made the decision to end his employment, thereby making him

ineligible for unemployment compensation benefits. Although the Starinieri opinion is

short on factual development, it is clear that the case arose from a claim for benefits for

services performed for the bankrupt company.         The nature of the dispute and the

precedent relied on by the Starinieri Court25 establishes that the court’s focus on the

25 The Starinieri court relied on two Superior Court cases: Freas v. UCBR, 191 A.2d 740
(Pa. Super. 1963) (where claimants are the principal officers and controlling stockholders
of corporate employer and corporation fails, claimants ineligible for compensation
because their unemployment was due to voluntarily leaving work without cause of a
necessitous and compelling nature) (citing cases), and Roccograndi v. UCBR, 178 A.2d
786 (Pa. Super. 1962) (officers and shareholders who were family members and held
meetings to decide which members of family would be laid off during periods of insufficient
work were not entitled to unemployment compensation benefits after layoff).

In addition, the Starinieri Court cited this Court’s decision in Sun Shipbuilding and Dry
Dock Co. v. UCBR, 56 A.2d 254 (Pa. 1948), for the general proposition that the
Unemployment Compensation Law was not enacted to compensate individuals who fail
in their business ventures and become unemployed businessmen. Starinieri, 289 A.2d
at 727. The Sun Shipbuilding decision, however, sheds no light on the definition of self-
employment. Dawkins was employed by Sun Shipbuilding. On August 4, 1945, he left
that job to engage in business for himself as a roofer. His official separation slip stated:
“Quit, going into business for myself.” He applied for unemployment benefits on August
30, 1945. His roofing business failed in November 1945. His benefits claim base year
was 1944, when he was employed by Sun Shipbuilding. He was awarded benefits, which
were affirmed at each level of appeal, by Sun Shipbuilding. Id. at 255-56.

                                     [J-73-2019] - 33
question of the claimant’s degree of control over the company’s operation 26 was to

determine whether the claimant was in a position to direct the filing of the voluntary

On appeal by Sun Shipbuilding to this Court, we reversed. We held that quitting a job to
start a business was not “good cause” to voluntarily terminate one’s employment so as to
be entitled to unemployment compensation benefits pursuant to the then-extant
requirement. After reviewing the “intendments” of the Act, the Court held:

These intendments make clear that those within the protection of the Act are “unemployed
workers.” By that last quoted phrase is meant those who while working for wages
become unemployed. In that class there is not included those who work for wages but
who voluntarily removed themselves from the latter class to become independently
engaged in a business of their own.
Id. at 255-60 (emphasis in original).

To be clear, there was no question that Dawkins quit to start his own business. He so
stated when he left his employment. Like Starinieri, Freas and Roccograndi, the issue
before the court was a claimant’s entitlement to benefits because of the reason for his
separation from employment.
26   In 1983, the General Assembly amended the Act to provide:

        § 802.4. Eligibility of officers of a corporation deemed to be self-employed
        persons:

               (a) Notwithstanding any other provision of this act, an officer
               of a corporation deemed to be a self-employed person
               because he exercised a substantial degree of control over the
               corporation and who becomes unemployed due to the fact
               that the corporation enters into involuntary bankruptcy
               proceedings under the provisions of Chapter 7, Title 11 of the
               United States Code shall be entitled to receive unemployment
               compensation under this act: Provided, That the wages paid
               to the officer of a corporation deemed to be a self-employed
               person were mandatorily subject to this act.

               (b) Unemployment compensation shall be paid to an officer of
               a corporation deemed to be a self-employed person, who is
               eligible under the provisions of this section, in the same
               manner and to the same extent as unemployment
               compensation paid to any other eligible claimant under the
               provisions of this act.

                                        [J-73-2019] - 34
bankruptcy petition, which ended the company’s ability to employ the claimant and

precipitated the claim for benefits. Id. at 727 (The termination of appellant’s employment

with Delaware Valley was the result of a voluntary petition in bankruptcy…) (emphasis

added).

       Starinieri is further cabined by its precise consideration of the claimant’s

shareholder status and the extent of it.      Although the Starinieri Court rejected the

claimant’s reliance on a now-repealed section of the Unemployment Compensation Act

(43 P.S. § 753(x)(10)), that section dealt specifically with consideration of the specific

ownership interest in a business entity (50% or more) and the familial relationship of such

consolidated majority owners. In this context, Lowman’s argument that Starinieri should

be read as this Court’s general definition of “self-employment” by applying the substantial

control of a business entity test to him does not advance his cause because as his briefing

to this Court establishes, the model he suggests implicates factual issues involving control

and independence. Starinieri is not helpful to resolving Lowman’s case. It begs the

question of whether he is a self-employed business owner – the question that must be

answered by application of the control and independence factors set forth in Section

753(l)(2)(B).

                                 A. Section 753(l)(2)(B)

       Section 753(l)(2)(B) contains a presumption of employment: “Services performed

by an individual for wages shall be deemed to be employment subject to this act.” 43

P.S. § 753(l)(2)(B). This presumption of employment remains “until it is shown to the

43 P.S. § 802.4.

                                     [J-73-2019] - 35
satisfaction of the department” that the individual in question is not subject to control and

is customarily engaged in an independently established trade, occupation, profession or

business. Id. The employment presumption ensures provision of the broadest possible

benefits to those who experience forced unemployment. Renne v. UCBR, 453 A.2d 318,

321 n.4 (Pa. 1982). Indeed, providing benefits to a worker until an employer or the

Department demonstrates that he is ineligible for such benefits promotes the General

Assembly’s policy to help workers who are separated from employment through no fault

of their own. 43 P.S. § 752.

       The two factors in Section 753(l)(2)(B) are in the conjunctive, and thus the party

challenging a claimant’s employment status must establish both parts of the test to

demonstrate that a claimant’s services are self-employment. Aluminum Cooking, 82 A.2d

at 898; Hecker & Co., 185 A.2d at 552. Under the control factor, the evidence must show

that the claimant is “not subject to control or direction.” 43 P.S. § 753(l)(2)(B)(a). In

Danielle Viktor, the Department’s tax bureau classified the chauffeurs of limousines as

employees of certain limousine companies and imposed unemployment compensation

taxes on the limousine companies that held the public transport licenses and owned the

limousines. The Commonwealth Court reversed this decision and we affirmed, agreeing

that in accordance with the two factor test in Section 753(l)(2)(B), the drivers were self-

employed independent contractors. Danielle Viktor, 892 A.2d at 801. In so doing, we

accepted the unchallenged determination of the Department that the drivers were free

from control or direction from the limousine companies because before providing

services, the drivers did not complete an application or participate in an interview; the

drivers could refuse a client or a trip; they could determine the time, place, and destination

                                      [J-73-2019] - 36
of the trip; they were not required to report the progress of the trip; the drivers could

determine where or when to make stops or where to go; they could extend services

beyond the agreed rental; they were not provided with training, a handbook or uniform;

and the drivers were not required to attend meetings. Id. at 791-92.

      In assessing the control factor, the Commonwealth Court has identified additional

indicia of control. See, e.g., Stauffer, 74 A.3d at 404-05 (examining whether employer

paid claimant fixed rate of pay; withheld taxes from claimant’s pay; supplied tools or

equipment necessary to perform work; set time and location for work or meetings; and

had the right to monitor the claimant’s work and review performance); Glatfelter Barber

Shop v. UCBR, 957 A.2d 786, 790 (Pa. Commw. 2008) (examining who set hours of

operation, how and when claimant was paid, who set price for services, who provided

equipment and supplies, whether claimant was required to attend meetings and give

notice of vacation, whether claimant executed non-compete clause and was subject to

supervision of work). No one factor resolves the control factor, and the determination

must be made based on the unique circumstances of each case.

      The independence factor of Section 753(l)(2)(B) addresses whether the claimant

is “customarily engaged in an independently established trade, occupation, profession or

business.” 43 P.S. § 753(l)(2)(B)(b).27 “Customary” is defined as ‘commonly practiced,

used, or observed,” and “engage” is defined as “to employ or involve oneself; to take part

in; to embark on.” Staffmore, LLC v. UCBR, 92 A.3d 844, 847 (Pa. Commw. 2014)

27 In A Special Touch, ___ A.3d ___, 2020 WL 1932622 (Pa. April 22, 2020), this Court’s
most recent pronouncement on Section 753(l)(2)(B), we held that the phrase “customarily
engaged” as used in that section “mandates that an individual actually be involved in an
independently established trade, occupation, profession, or business.” Id. at *1.

                                    [J-73-2019] - 37
(quoting Merriam-Webster’s Collegiate Dictionary 308 (11th ed. 2004) and Blacks Law

Dictionary 608 (9th ed. 2009)) (emphasis omitted).         As a result, “the fact that an

unemployed person agrees to accept, and thereafter does accept, an occasional offer of

work is simply not enough to demonstrate that said individual is customarily engaged in

an independently established trade, occupation, profession or business.” See, e.g.,

Silver, 34 A.3d at 898.

       Analysis of the independence factor of Section 753(l)(2)(B) also requires

consideration of whether a claimant’s services are related to an “independently

established trade, occupation, profession or business.” In this regard, this Court in

Danielle Viktor dissected the meaning of “independently”:

       not dependent: as … not subject to control by others: [28] not subordinate:
       self-governing, autonomous, free … not affiliated with or integrated into a
       large controlling unit (as a business unit) … not requiring or relying on
       something else (as for existence, operation, efficiency).

Danielle Viktor, 892 A.2d at 794–795 (quoting Webster’s Third New International

Dictionary 1148 (1986)). A substantial portion of the Court’s opinion analyzed and then

rejected the Department’s contention that one engaged in an independently established

business must bear the sole risk of loss if expenses exceed income, which requires a

proprietary interest in the assets of the business. In concluding that the limousine drivers

operated independent businesses despite the lack of significant proprietary interest in

28 In Danielle Viktor, we noted that an analysis of control plays a part in both prongs of
the Section 753(l)(2)(B) test. As to the control factor, the analysis focuses on control over
the manner in which services are delivered, while in the context of the independence
factor, the focus is on the exercise of control over whether the services are required to be
performed. Danielle Viktor, 892 A.2d at 797 n.15.

                                      [J-73-2019] - 38
certain of the assets of their businesses, we noted that the Commonwealth Court properly

relied upon a number of considerations:

      The Commonwealth Court did not rest its determinations solely on the fact
      that Drivers were free to work for more than one company. The court
      considered the facts that Drivers were hired on a job-to-job basis, could
      refuse any assignment, and were not dependent on Appellees for ongoing
      employment. Henderson Commonwealth Court Opinion at 13. Further, the
      court also specifically determined that Drivers suffered a risk of loss if
      expenses exceeded income, for the evidence suggested that they bore a
      material financial risk, and the Department’s requirement that they alone
      must bear the risk of loss “has no basis in law.”
Id. at 797-98. As discussed, we rejected the Department’s contention that they were not

“in business for themselves” because they lacked a “proprietary interest” in the business

since they did not own the assets of the limousine services, including, for example, the

PUC licenses or the limousines themselves. Id. at 800. While noting that ownership of a

proprietary interest in the business may be a relevant factor in determining the

independence factor of Section 753(l)(2)(B) it was not a requirement for a finding of an

independently established business. The Court noted that the Department failed to

acknowledge the realities of the luxury limousine business, in which it was unlikely that

most drivers could ever obtain the necessary PUC license to operate such a business,

given the expensive and lengthy process required for licensing. Id. at 800-01. We

concluded as follows:

      The record supports the holdings of the Commonwealth Court that
      Appellees demonstrated that Drivers met subsection (b), for several
      reasons, including: (1) the Driver’s ability to perform their services for
      more than one entity, including competitors, with no adverse
      consequences; (2) the operation of their businesses and their ability to
      perform work did not depend on the existence of any one of the Appellees;
      and (3) the fact that Drivers bring all necessary perquisites of providing
      driving services to limousine companies, even though they do not own the
      limousines or bear all of the financial risk.

                                    [J-73-2019] - 39
Id. at 801–02 (emphasis added).

       In at least one case, the Commonwealth Court organized the factors considered

in Danielle Viktor into three dispositive categories: (1) whether the individual is able to

work for more than one entity; (2) whether the individual depends on the existence of the

entity for ongoing work; and (3) whether the individual was hired on a job-to-job basis and

could refuse any assignment. A Special Touch, 192 A.3d at 1242, reversed, ___ A.3d

___, 2020 WL 1932622 (Pa. April 22, 2020) (“Our Supreme Court has established a three-

part test for determining whether the putative employee is engaged in an independently

established trade, occupation or business, i.e., the second prong.”) (internal quotation

marks omitted). To the extent that the Commonwealth Court interprets Danielle Viktor to

create an exclusive “three part test” as the governing framework for determining the

independence factor of the self-employment test in Section 753(l)(2)(B), it misconstrues

Danielle Viktor. To the contrary, in Danielle Viktor we made clear that all relevant factors

presented in a given case should be considered when determining whether a business is

independently established. Danielle Viktor, 892 A.2d at 797–798. As such, the three

considerations referenced in A Special Touch are not exclusive, but rather are just three

among many relevant factors to be considered in analyzing the independence factor,

depending upon the facts and circumstances of a particular case.           Contrary to the

Commonwealth Court’s nomenclature in Special Touch, there is no freestanding

“Danielle Viktor test.”

       While the independence factor may be established through evidence that the

claimant has acquired the traditional trappings of a business, e.g., a license, a lease, an

ownership interest in the assets of a trade or business, business cards, clients,

                                     [J-73-2019] - 40
advertising, and/or evidence related to the other factors considered by this Court in

Danielle Viktor, we reiterate that, like the control factor, no one circumstance is

dispositive, and each case must be addressed on its unique facts.

       Uber suggests that resolution of the self-employment issue applying the Section

753(l)(2)(B) factors includes consideration of what a claimant could do to establish a

business, e.g., Lowman “indisputably had the right to obtain” the “appropriate license …

necessary to pick up street hails.” Uber’s Brief at 25 n.4. While it is highly disputable that

such “right” translates into an attainable reality, looking at what a claimant could do—or

could have done—to be customarily engaged in an independently established business

begs the question of whether he is, in fact, so engaged in such a business and, therefore,

ineligible for benefits under Section 802(h). In the context of determining whether an

individual is engaged in self-employment and therefore, ineligible for benefits, an analysis

using Section 753(l)(2)(B) does not evaluate what a claimant could do, but what he has

done and/or is doing in terms of providing personal services for remuneration. Looking

at a claimant’s real-time activities through the lens of Section 753(l)(2)(B) avoids

speculation based on hypothetical considerations and aids in evaluating a claimant’s

actual status for eligibility purposes.29

29 We recognize that in Danielle Viktor we noted that the drivers for each of the limousine
companies “could and did drive” for other limousine companies. See, e.g., Danielle
Viktor, 892 A.2d at 787, 790. We likewise noted that the sales persons in Aluminum
Cooking could and did sell the aluminum products of competitors. Id. at 898. Neither of
these cases squarely decided the issue of whether the mere opportunity to provide
services for anyone other than the putative employer was sufficient to be given weight in
the determination of the independence factor.
As detailed by Lowman, Lowman’s Brief at 44 n.11, the Commonwealth Court has
likewise focused on whether a claimant has actually performed services for anyone other
than the putative employer. See, e.g., Staffmore, LLC v. Unemployment Comp. Bd. of

                                       [J-73-2019] - 41
                  B.     Application of the Section 753(l)(2)(B) Test
                         to Lowman’s Relationship with Uber

       I.      The Control Factor

       As discussed, the determination of whether Lowman was free from control or

direction over the performance of his driving services requires consideration of the facts

concerning the actual working relationship between Lowman and Uber. Pursuant to

Section 753(l)(2)(B), the freedom from control or direction must be both “under his

contract of service and in fact ….” “Control … is not a matter of approving or directing the

final work product so much as it is a matter of controlling the means of its

accomplishment.” CE Credits OnLine v. Unemployment Comp. Bd. of Review, 946 A.2d
1162, 1169 (Pa. Commw. 2008). Based on our plenary review of the evidence, we

conclude as a matter of law that Lowman was not free from Uber’s direction or control.

       While many cases have discussed and extracted indicia of control, we find the

most weighty and thus dispositive factors in this case to include: the required application

process; the inability to use a substitute to provide services; Uber’s monitoring, review

and supervision of Lowman’s performance; pay structure; provision of tools and

equipment.30     See, e.g., Stauffer, 74 A.3d at 404-05; Quality Care Options v.

Review, 92 A.3d 844, 849 (Pa. Commw. 2014); Stauffer v. Unemployment Comp. Bd. of
Review, 74 A.3d 398, 407 (Pa. Commw. 2013); Stage Rd. Poultry Catchers v. Dep’t of
Labor and lndus., 34 A.3d 876,892 (Pa. Commw. 2011); Gill v. Dep’t of Labor and Indus.,
26 A.3d 567, 570 (Pa. Commw. 2011); Schneider v. Unemployment Comp. Bd. of Review,
12 A.3d 754, 757-58 (Pa. Commw. 2010).
30 The learned Dissent takes exception to our conclusion that application of the control
factor test results in the conclusion that Lowman was not free from Uber’s direction and
control. Dissenting Op. at 2. However, the Dissenting Opinion makes no effort to suggest
that the factors we find most weighty and dispositive are inappropriate in the context of
the totality of the circumstances. Indeed, of the five factors we most heavily weighted,
the Dissent selectively discounts only some of them. It singles out its perceived

                                     [J-73-2019] - 42
Unemployment Comp. Bd. of Review, 57 A.3d 655, 660, 659 (Pa. Commw. 2012); CE

Credits OnLine, 946 A.2d at 1169 (Pa. Commw. 2008); Beacon Flag, 910 A.2d at 108.

       Immediately after his separation from employment, Lowman opted to seek a

source of income by tapping into a readily available opportunity to become a driver-for-

hire. To do so, by statute, he had to obtain access to a transportation network company.

He chose Uber.

       Uber describes itself as “a technology company” with a “mobile app based

marketplace that matches up transportation providers with individuals looking for rides,”

N.T. (Referee Hearing), 10/29/2015, at 6. Translated into practice, Uber creates an

inventory of passengers and it utilizes drivers, like Lowman, to service that inventory on

demand.

       To access Uber’s passenger inventory, Lowman had to file an application for a

license to use the Driver App. As part of the application process, Lowman had to undergo

a background check and verify to Uber that he had a valid driver’s license, automobile

liability insurance, a properly registered vehicle, and workers’ compensation insurance.

Agreement, ¶¶ 2.3, 3.1, 3.2, 8.1-8.4.

       Although Lowman provided his own vehicle and cellphone, which was necessary

to access the Driver App, Uber required that Lowman’s personal vehicle and cell phone

meet its criteria regarding age and condition to be authorized for use. Agreement, ¶¶

insignificance of the tools provided to Uber, specifically, Uber’s provision of access to
Lowman of the Uber App. Id. at 2. As discussed, this is the essential tool for the provision
of ride share services. It is the only way in which Lowman can gain access to the inventory
of riders created by Uber. The Dissent also takes exception to the lack of weight given
to the fact that Lowman received an IRS 1099 Form. Id. While we did not give weight to
it, we did not ignore it. For the reasons discussed, unilaterally imposed categorization or
description of the relationship is not conclusive in light of the totality of circumstances.

                                     [J-73-2019] - 43
1.16, 1.17, 2.6.23.1-23.3. While the vehicle and cell phone as specified were provided

by Lowman, these “tools and equipment” were useless without the predicate tool

necessary to provide driving services, Uber’s Driver App. This fundamental tool for the

provision of the service was provided by Uber – without it, Lowman could provide no

service.   It was the sole means by which he connected, met, or interfaced with a

passenger.

      Although the Driver App allows a driver to provide rides for remuneration, Uber

generated the passenger leads, unilaterally determined the passenger fares and the

driver’s percentage, collected the fares, retained its service fee, and then paid Lowman.

Agreement, ¶¶ 4.1–4.8.

      Uber exercised total control over the provision of service because Lowman

personally had to fulfill the passenger assignment. He could not hire a substitute driver

to provide a ride to a passenger identified by Uber. Agreement, ¶ 5.2.

      In the virtual world in which Uber operates, it monitored and supervised Lowman’s

provision of driving services. Although Lowman was not obligated to have the Driving

App activated, while Lowman was using the Driver App, Uber could track his location

through its geolocation services, remaining involved in real-time in the actual driving

assignment– it knew his location at all times when he was logged in, including when he

was providing a ride to the Uber passenger. Agreement, ¶ 2.7. The technology gave

Uber real-time reporting on the progress of the service Lowman provided including the

time it took for each ride. The GPS tracking was used by Uber to retroactively adjust a

fare based upon a driver’s inefficient route. Agreement, ¶ 4.3. Nor could Lowman deviate

                                    [J-73-2019] - 44
from the destination provided by the passenger when requesting the ride service from

Uber. Agreement, ¶ 2.3.

       Uber supervised Lowman’s work, using passenger ratings of his services.

Although the reviews of Lowman were conducted by passengers, Uber relied on them to

assess Lowman’s performance. Lowman was required to maintain an average rating that

exceeded the minimum rating established by Uber. Agreement, ¶ 2.5.2. Contractually,

Uber could deactivate the Driver App based on failure to maintain an “acceptable rating

as determined by Uber.” Agreement, ¶ 2.5.2. This type of constant assessment of

performance is a strong indicia of control by Uber. Cf., Beacon Flag, 910 A.2d at 108

(driver was free to complete assignment for client without supervision or monitoring by

putative employer).

       Uber also retained the right to deactivate Lowman’s access to the network through

the Driver App immediately and without notice if he did not qualify to provide driving

services under applicable law or Uber’s standards and policies. Agreement, ¶ 12.2.

       As is true with its customers, Uber’s interaction with its drivers is through its

technology. While there is no training in the more traditional mode of office or conference

room meetings, regular emails and text messages advising on the manner in which rides

and Lowman’s earnings (and by definition, Uber’s) could be maximized and approaches

to providing positive experiences for customers were utilized by Uber in lieu of face-to-

face encounters in brick and mortar meeting rooms. N.T. (Referee Hearing), 10/29/2015,

at 16, 24-25, 26, 38, Lowman Exhibits 6-9, 12, 15 (Uber emails to Lowman with

suggestions).

                                     [J-73-2019] - 45
       We have considered the totality of the evidence including the provisions of the

Uber Agreement, and recognize that there are indicia of the absence of control by Uber

over Lowman’s driving for hire services. For example, the Agreement identifies Lowman

as an independent contractor and he received a 1099 tax form so that taxes were not

withheld from his payments from Uber.        Agreement, ¶ 4.1; N.T. (Referee Hearing),

10/29/2015, at 11, 33, 34; Board Decision, 4/22/2016, ¶ 13.           Although sometimes

relevant, we find them here to add little to the analysis. As in Danielle Viktor, where we

found relevant that the limousine companies eschewed the notion that the drivers were

not independent contractors, Danielle Viktor, 892 A.2d at 795, here Lowman considered

himself an employee. Agreement, ¶ 13.1; N.T. (Referee Hearing), 10/29/2015, at 22, 35–

36. While we do not embrace the notion that such subjective intention can drive the

outcome, it evidences the lack of conclusive weight such a designation carries.

       There is comfort in the conclusion Uber controlled and directed Lowman’s

performance of driving-for-hire services.     Uber, presenting itself as a transportation

network company, invites a passenger without any personal contact with anyone, to

request a ride from a driver (who will be a stranger). Vetting, monitoring and supervising

the provision of services by its drivers is implicit in Uber’s services. Giving weight to all

of the evidence, we conclude that Uber controlled and directed the performance of

Lowman’s services as a driver-for-hire.

       II.    Independence Factor

       Given the evidence of record, we find that Lowman’s activities met the “customarily

engaged” aspect of the independence factor. We thus focus on whether his activities

constituted an “independently established” business.

                                      [J-73-2019] - 46
       Although the control and independence factors in Section 753(l)(2)(B) are

articulated as separate considerations, it is apparent that certain indicia considered in the

context of the control factor are also relevant in the analysis of the “independently

established” aspect of the independence factor. For example, Lowman’s inability to share

his access to the Uber App with anyone else, Agreement, ¶¶ 1.7, 2.2, prevents Lowman

from hiring someone else to provide services to a passenger made available to him by

Uber. This is an indication of Uber’s control over the manner in which services are

provided because the services must be personally performed by Lowman.                   This

contractual prohibition, likewise, divests Lowman of the ability to subcontract business.

The ability to hire other drivers to take their riders is a recognized indication of one who

is independently engaged in a business. Danielle Viktor, 892 A.2d at 785-86. Lowman’s

relationship with Uber, which prohibits subcontracting, strongly militates against a finding

that he is independently engaged in a business.

       When Lowman is providing a ride to a passenger, he must display the Uber decal.

The fact that this is mandated by statute and not by Uber is inconsequential. It is evidence

of the more fundamental fact that Lowman cannot provide driving services independent

of Uber since Pennsylvania law prohibits individuals from providing commercial driving

services in personal unlicensed vehicles. 53 P.S. § 5714(f). Further, Lowman could not

build his own client base under the auspices of his Uber relationship because his contract

limits his communications with customers to the Uber App and are permitted only for the

purpose of providing rides through Uber. Agreement, ¶ 2.2. Even with the Driver App

activated, whether or not Lowman would have the opportunity to provide a ride service

was determined by Uber which, by way of its algorithm, determines which available driver

                                      [J-73-2019] - 47
will be offered an assignment. Id. An Uber customer could not seek out Lowman’s

services. Thus, Lowman’s ability to develop a separate relationship with clients was not

existent. This arrangement is in stark contrast to the luxury limousine drivers in Danielle

Viktor who had their own customers, advertised their services and arranged the trips they

provided.

       Lowman had no ability to set his compensation for providing a ride service.

Although under the Agreement, he could negotiate a lower fare than set by Uber, Uber

remained entitled to its fee that was set at the higher rate. Agreement, ¶ 4.1. Since the

transfer of funds was between the customer and Uber, it is also unclear from the

Agreement how the lower rate would be effectuated since the “payment processing

functionality” controlled by Uber still must be used. Id. Lowman could not negotiate a

higher rate with a passenger. Lowman’s inability to set or negotiate his remuneration

weighs against a finding of an independently established business.

       A countervailing aspect of Lowman’s relationship with Uber is that he had the

ability to decide whether and when he would activate the Driver App and thus, be available

for driving assignments. Moreover, pursuant to the Agreement, Lowman had the right to

refuse an assignment of a passenger when the Driver App was activated. Agreement,

¶ 2.4; N.T. (Referee Hearing), 10/29/2015, at 8, 10, 26, 36; Board Decision, 4/22/2016,

¶ 7. Although relevant and somewhat weighty, we do not find these facts to be conclusive

as to the determination that his activities amounted to an independently established

business. Certainly, this type of discretion on the part of an individual in the traditional

workforce is unusual. As we noted in Danielle Viktor, it is generally an independent

                                     [J-73-2019] - 48
business person who has this type of unmitigated prerogative. Danielle Viktor, 892 A.2d

at 797.

       However, the world in which Uber and Lowman operate is not the usual workforce.

Traditionally, hours of work are set and required by an employer (or putative employer)

because the operations of the enterprise are dependent on a set number of workers to

accomplish a defined task. In contrast here, the fact that Uber allows all of its licensed

drivers to work at their own discretion31 evidences a decision that there are a sufficient

number of individuals with access to the Driver App to ensure that, despite erratic

schedules, there will always be a driver available to service passengers requesting Uber’s

service. The fact that Uber’s business model does not require regularly scheduled work

hours from its workforce does not translate into an automatic independent contractor

relationship.

       Moreover, while Lowman could refuse assignments while logged in, the evidence

of record does not allow a conclusion as to the repercussions for such refusal. The

Agreement contains Lowman’s acknowledgment that failure to accept Uber requests

creates a negative experience for Uber customers. Agreement, ¶ 2.5.2. The Agreement

also gives Uber the right to terminate Lowman’s access to the Uber App if Uber decided

that Lowman caused harm to Uber through his acts or omissions. Agreement, ¶ 2.4. On

this record, we cannot conclude that the right to refuse assignments is not illusory. Thus,

31 This is true only to a point. Lowman had to use the Driver App at least once a month,
otherwise, Uber could deactivate the Drive App. Agreement, ¶ 2.1.

                                     [J-73-2019] - 49
despite some arguable indicia to the contrary, we conclude that Lowman was not

engaged in an independently established business.32

                  C. Calculating Lowman’s Unemployment Benefits

       After reversing the Board’s decision, the Commonwealth Court remanded “for

further proceedings before the Referee to calculate the unemployment benefits owed to

[Lowman], taking into account any offset for his earnings from Uber.” Lowman, 178 A.3d

at 903. The Commonwealth Court explained its instruction in a footnote:

       The Board found Claimant “earned” approximately $350 per week, but the
       record shows only what he was paid. To know what he “earned” would
       require information about his expenses, which is not of record. Section
       404(d)(1) of the Law authorizes a reduction to an employee's “weekly
       benefit rate” that exceeds his “partial benefit credit.” 43 P.S. § 804(d)(1).

Lowman, 178 A.3d at 903 n.10.

       The Commonwealth Court’s undeveloped rationale can be largely explained by the

fact that this aspect of its decision was not briefed by any party before it. The Department

32 Like the Dissent’s isolated and selective analysis of the control factors, Dissenting Op.
at 2–4, in its critique of our analysis of the independently established business criteria,
the Dissent again fails to embrace the notion that we must consider the totality of the
circumstances, including the contractual agreement and the dynamic of the industry and
the workforce in which Uber and Lowman operate. Id. at 4. As discussed, Lowman had
no ability to set the rate for the services he provided; had no ability to develop a client
relationship with the passengers he serviced using the Uber App; and pursuant to the
Uber Agreement, he could not subcontract his work and he could not provide driver-for-
hire services unless Uber, by way of an algorithm, offered him an assignment. While we
recognize the countervailing aspects of the relationship with Uber, in light of the totality of
the circumstances, Lowman was not engaged in an independently established business.
While the Board reached a contrary legal conclusion, we are in no way bound by it.

The Dissent’s contention that results may vary depending upon the ”non-Uber activities”
of different drivers does not constitute a criticism of the analysis set forth herein, but rather
merely a recognition that individual decisions must be made in specific cases based upon
the unique facts presented in each circumstance. See, e.g., Danielle Viktor, 892 A.2d at
791; Universal Am–Can, Ltd., 762 A.2d at 330–31.

                                       [J-73-2019] - 50
as the Appellee before the Commonwealth Court did not file a brief, instead relying on the

brief of Uber in support of the decision of the Board and the Referee. The issue of the

calculation of the offset was not an issue since all previous decisions found that Lowman

was self-employed and thus, not eligible for benefits.

      The Board now contends that the Commonwealth Court’s directive is contrary to

the Act. The Board directs us to section 804(d)(1) of the Act, which governs deductions

from weekly benefit payments. This section provides, in relevant part, as follows:

                      § 804. Rate and amount of compensation

                                  *       *      *

      (d)(1) Notwithstanding any other provisions of this section each eligible
      employe who is unemployed with respect to any week ending subsequent
      to July 1, 1980 shall be paid, with respect to such week, compensation in
      an amount equal to his weekly benefit rate less the total of (i) the
      remuneration, if any, paid or payable to him with respect to such week for
      services performed which is in excess of his partial benefit credit… .

43 P.S. § 804(d)(1)(i) (emphasis added). The Board argues that an offset for expenses

is only available in situations in which the employe engages in a sideline activity as

defined in Section 802(h) which provides that when an employe engages in a “sideline

activity,” “[n]et earnings received by the employe with respect to such activity shall be

deemed remuneration paid or payable with respect to such period as shall be determined

by rules and regulations of the Department.” Id. The Board argues that since the

Commonwealth Court correctly concluded that Lowman was not engaged in a sideline

activity, it cannot deduct his expenses from his remuneration.

      While the Board’s argument seems straightforward, the Board complicates its

analysis by baldly equating remuneration, as that term is used in Section 804(d)(1), with

wages. UCBR Brief at 35. While the term remuneration is not defined in the Act, wages

                                      [J-73-2019] - 51
is a defined term. 43 P.S. § 753(x)(1)-(9). Without further advocacy on this issue, we are

unable to engage in an appropriate statutory analysis.33 Consequently, we remand to the

Commonwealth Court for the appropriate development of this issue and decision.

                                     CONCLUSION

      We affirm the decision of the Commonwealth Court finding that Lowman was not

self-employed. We remand for the purpose of determining the calculation of Lowman’s

unemployment benefits.

      Justices Baer, Todd, Dougherty and Wecht join the opinion.

      Chief Justice Saylor files a dissenting opinion in which Justice Mundy joins.

33 Lowman does not offer any argument or statutory analysis on the appropriate
deductions, if any, from the earnings he received from Uber.

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