Court Opinion

ID: 4225794
Source: CourtListenerOpinion
Date Created: 2017-12-04 21:05:08.984058+00
Date Added: 2024-06-11T07:47:53.840554
License: Public Domain

MICHAEL FOY v. BALTIMORE CITY DETENTION CENTER
               Case No. 1472, September Term, 2016, Argued, 9/12/2017
                                Opinion by Harrell, J.

                                      HEADNOTES

JUDICIAL REVIEW – FINAL DECISION OF ADMINISTRATIVE AGENCY
UNDER MARYLAND CODE, STATE GOVERNMENT ARTICLE § 10-222(h) –
APPEALABLE JUDGMENT

A remand ordered by a circuit court pursuant to § 10-222(h) of the Maryland Code, State
Government Article is an appealable final order. This result is dependent on the circuit
court having reviewed the administrative record, in light of the question(s) raised for
judicial review, before such a remand order may be an appealable final judgement.

STATUTES – MARYLAND CORRECTIONAL OFFICERS’ BILL OF RIGHTS §
10-910(b)(1) – STATUTORY TIME FRAME FOR APPOINTING AUTHORITY TO
INCREASE PUNISHMENT

Section 10-910(b)(1) of the Maryland Correctional Officers’ Bill of Rights grants the
appointing authority “30 days after receipt of the recommendations of the hearing board”
in which to conduct, among other things, a recorded meeting with the subject employee,
before any punishment may be increased. The plain meaning of this provision provides
the appointing authority 30 days to render a final order increasing the punishment,
commencing when it receives the Hearing Board’s recommendation.

STATUTES – MARYLAND CORRECTIONAL OFFICERS’ BILL OF RIGHTS §
10-910(b)(6) – MANDATORY COMPLIANCE

Section 10-910(b)(6) of the Maryland Correctional Officers’ Bill of Rights (Corr. Servs.)
states, “[w]ith the approval of the Secretary, the appointing authority may increase the
recommended penalty of the hearing board if the appointing authority” completes four
mandatory steps under (b)(6)(i-iv). Substantial compliance with Corr. Servs. §§ 10-
910(b)(6)(i-iv) is insufficient. In any event, the record of this case would not support a
finding of substantial compliance. Failure to comply timely under Corr. Servs. § 10-
910(b)(1) with all requirements of Corr. Servs. §§ 10-910(b)(6)(i-iv) closes the window of
opportunity for the appointing authority to increase a correctional officer’s penalty beyond
that proposed by the hearing board, unless the correctional officer agrees to waive or extend
the 30-day period.
Circuit Court for Baltimore City
Case No. 24-C-16-000255
                                                  REPORTED

                                     IN THE COURT OF SPECIAL APPEALS

                                               OF MARYLAND

                                                    No. 1472

                                             September Term, 2016

                                   ______________________________________

                                                MICHAEL FOY

                                                       v.

                                   BALTIMORE CITY DETENTION CENTER

                                   ______________________________________

                                        Eyler, Deborah S.
                                        Leahy,
                                        Harrell, Glenn T., Jr.
                                           (Senior Judge, Specially Assigned),

                                              JJ.
                                   ______________________________________

                                             Opinion by Harrell, J.
                                          Dissent by Eyler, Deborah S.
                                   ______________________________________

                                        Filed: December 4, 2017
       Appellant, Michael Foy, complains here that the Circuit Court for Baltimore City

remanded erroneously his employment disciplinary case to Baltimore City Division of

Pretrial Detention and Services (DPDS) Commissioner, John S. Wolfe, to conduct a second

penalty increase meeting. Foy contends that remand to the Commissioner is inappropriate

and that the Commissioner’s prior decision to terminate him as a prison guard be reversed,

without further administrative proceedings. He asserts Commissioner Wolfe abridged his

rights under the Correctional Officers’ Bill of Rights1 (COBR)2 when the Commissioner

increased to termination the Baltimore City Department of Corrections’ Hearing Board’s

(Hearing Board) recommended lesser punishment, without conducting a timely and proper

on-the-record penalty increase meeting, and thus violated Md. Code (1999, 2017 Repl.

Vol.), § 10-910(b)(6)(ii) of the Correctional Services Article (Corr. Servs.).3

       1
          Md. Code (1999, 2017 Repl. Vol.), §§ 10-901-10-913 of the Correctional Services
Article (Corr. Servs.).
        2
          The COBR took effect on 1 October 2010. As such, scarce appellate precedent on
this topic exists. The COBR’s roots are grounded, however, in the earlier-adopted Law
Enforcement Officer’s Bill of Rights (LEOBR), which applies to certain police officers of
state and local agencies, but which did not extend to any local or state correctional officers.
Compare Corr. Servs. § 10-910(b), with Md. Code (2003, 2011 Repl. Vol.) § 3-108(d) of
the Public Safety Article (Pub. Safety). See Kearney v. France, 222 Md. App. 542, 544,
114 A.3d 221, 222 (2015) (noting that the Floor Report for House Bill 1245 states that the
COBR’s provisions “are similar to the provisions of the Law Enforcement Officer’s Bill
of Rights . . . Although provisions of the LEOBR and COBR may differ in certain aspects,
we are persuaded that disciplinary cases decided under the LEOBR have instructive
value.”); Ellsworth v. Baltimore Police Dep’t, 438 Md. 69, 91 n.20, 89 A.3d 1183, 1196
n.20 (2014) (COBR was adapted from the LEOBR (citing Senate Judicial Proceedings
Committee Floor Report, S.B. 887 (2010)).
        3
          The Hearing Board, Commissioner Wolfe, and the DPDS are agents or subsidiary
departments of the Baltimore City Detention Center, respectively.
       The circuit court (in its remand order) found that:

       [Commissioner] Wolfe failed to satisfy the final portion of [Corr. Servs. §
       10-910(b)(6)(ii)] when the audio equipment failed to capture [Appellant’s
       penalty increase meeting] on the record[,] . . . [and] a substantial right of
       [Appellant’s] has been prejudiced when the penalty increase hearing, due to
       the failure of the audio recording equipment, was not captured on the record
       ....

(Alteration in original).

       In this appeal, Appellant poses the following questions:

       I.     Did Appellee [Commissioner Wolfe] violate Appellant’s Rights under the
              COBR when he increased the recommended penalty of the Hearing Board
              without recording the penalty increase [meeting]; and
       II.    Did the circuit court err in remanding the case to conduct another penalty
              increase [meeting]?

       Foy contends that Appellees violated the COBR when Commissioner Wolfe failed

to follow the mandatory requirements of Corr. Servs. § 10-910(b)(6)(ii)4 in the course of

increasing Appellant’s disciplinary punishment. Specifically, Commissioner Wolfe failed

to “allow[] [Appellant] to be heard on the record” by neglecting to capture the contents of

the only penalty increase meeting convened and, in place of such a record, tendering an

       4
          (b)(6) With the approval of the Secretary, the appointing authority may increase
the recommended penalty of the hearing board if the appointing authority:
       (i) reviews the entire record of the proceedings of the hearing board;
       (ii) meets with the correctional officer and allows the correctional officer to
       be heard on the record;
       (iii) at least 10 days before the meeting, discloses and provides in writing to
       the correctional officer any oral or written communication not included in
       the record of the hearing board on which the decision to consider increasing
       the penalty is wholly or partly based; and
       (iv) states on the record the substantial evidence on which the appointing
       authority relied to support the increase of the recommended penalty.
Corr. Servs. § 10-910(b)(6) (emphasis added).
                                             2
uncompliant alternative “record.” The window of opportunity for enhancing the Hearing

Board’s recommended sanction closed once Commissioner Wolfe failed to comply with

Corr. Servs. § 10-910(b)(6)(ii) within the time frame allowed by the statute.

        In its initial response to this judicial review action on appeal, Appellees filed with

this court a motion to dismiss asserting that the circuit court’s order of remand was not an

appealable final judgment because the remand contemplated further administrative

proceedings. On the merits, Appellees argue that Commissioner Wolfe acted in good faith

and complied substantially with the requirements of Corr. Servs. § 10-910(b)(6)(ii).

        His good faith efforts at substantial compliance are represented by a memorandum

memorializing what, according to his recollection, was said at the uncaptured penalty

increase meeting and his attempts to reschedule the meeting within the allowed timeframe,

presumably to rectify the recording equipment malfunction that occurred earlier. In

addition, Appellees point also to a lack of any prejudice suffered by Appellant due to the

absence of a formal recording.

        We deny Appellees’ motion to dismiss. We hold that Appellant’s COBR rights

were violated. Moreover, the circuit court remanded erroneously Appellant’s case to

Commissioner Wolfe to conduct a second, but untimely on-the-record meeting. The proper

remedy is to reinstate the Hearing Board’s penalty recommendation as the final

administrative action (the computation of back-pay aside) under the circumstances of this

case.

                                              3
                                    Statement of Facts

       On 12 January 2014, Foy, a Lieutenant at the Baltimore City Detention Center

(BCDC), was accused of using excessive force against a BCDC inmate.5 On 10 April

2014, the BCDC issued to Foy a notice of disciplinary charges recommending his

termination. Foy appealed to the Hearing Board. The Hearing Board found Foy guilty of

ten of twelve disciplinary charges brought against him. The Hearing Board recommended

that his penalty be reduced to a “Transfer to Baltimore City Booking and Intake Center &

Demotion to Sergeant.”

       Commissioner Wolfe received a copy of the Hearing Board’s recommendation on

23 November 2015. He reviewed the administrative record made to that date, found the

Hearing Board’s penalty inadequate, and proposed to increase Foy’s punishment under

Corr. Servs. § 10-910(b)(6). On 9 December 2015, the Commissioner conducted a penalty

increase meeting with Foy and his counsel.6 Following the meeting, Commissioner Wolfe

       5
         The Hearing Board found that Appellant and a Sergeant of the BCDC were
conducting security rounds in the BCDC. During the rounds, Appellant “engaged in a
verbal discussion” with a detainee. The Sergeant then struck the conversing detainee. The
detainee charged the Sergeant, but was immediately thrown to the floor with no further
resistance. Appellant proceeded to step on the detainee’s neck until the Sergeant
handcuffed the detainee.
       The Hearing Board found that [Foy] failed to adhere to the Use of Force
       Policy, which required that when any form of force is used either
       spontaneous or planned it is to be reported with supporting documentation.
       [Foy] failed to report any type of Use of Force the day of the incident . . .
       Therefore, he is subject to disciplinary action by the appointing authority. . .
Foy has not challenged the Hearing Board’s findings of fact or conclusions of law.
       6
         It is represented that Foy and his attorney were given the opportunity to present
arguments as to why the penalty should not be increased. Although no contemporaneously-
made record of the hearing exists, we have been told that Foy asked that his years of service
                                             4
discovered that the audio recording equipment used to make a verbatim record of the

meeting malfunctioned, failed to capture what was said at the meeting, as required by Corr.

Servs. § 10-910(b)(6)(ii). The Commissioner notified promptly Foy’s counsel of the

equipment failure. The Commissioner and Appellant’s counsel agreed to reconvene, with

Foy, on 17 December 2015 for another attempt at holding a recorded meeting.7

       On 10 December 2015, Commissioner Wolfe memorialized his recollection of what

transpired at the unrecorded penalty increase meeting in a written memorandum to Stephen

T. Moyer, Secretary of Public Safety and Correctional Services.8 Foy’s counsel confirmed

with Commissioner Wolfe’s office to hold a remedial penalty increase meeting on 16

December 2015.      Later that day, however, Commissioner Wolfe canceled, without

explanation, the meeting. Commissioner Wolfe made no further effort to reschedule a

meeting. Rather, on December 16, Commissioner Wolfe, with the permission of Secretary

Moyer, increased the Hearing Board’s recommended punishment of Foy from “Transfer to

Baltimore City Booking and Intake Center & Demotion to Sergeant” to termination of his

employment. Foy filed an action for judicial review in the Circuit Court for Baltimore

City, arguing solely that the Commissioner violated his rights under the COBR when he

be considered when rendering a final decision; the BCDC is a unique type of institution;
and, this was his first infraction for an incident of this type.
       7
         The circuit court found that the parties’ schedules “precluded another meeting
before [15 December 2015] which would have been within the statutory time frame,” under
the circuit court’s theory of when the statutory period for action ended. We will address
that point later.
       8
         We were informed that neither Foy nor his counsel received notice of the existence
of this memorandum until after the termination was announced and the judicial review
action had been filed.
                                            5
increased the Hearing Board’s recommended punishment without recording the penalty

increase meeting. Foy requested the circuit court to rescind Commissioner Wolfe’s

increased penalty, re-impose the Hearing Board’s recommended penalty, and reinstate him

accordingly, with commensurate back pay.

       The circuit court found, in relevant part:

       That an error of law occurred at the penalty increase hearing when the audio
       recording equipment failed and there was no audio record of the meeting;
       and it is further found . . . [that Commissioner] Wolfe failed to satisfy the
       final portion of [Corr. Servs. § 10-910(b)(6)(ii)] when the audio equipment
       failed to capture the hearing on the record . . . and a substantial right of [Foy]
       has been prejudiced when the penalty increase hearing . . . was not captured
       on the record.

(Emphasis omitted).

As a result, the circuit court ordered that “this case be remanded for the purpose of

conducting another penalty increase meeting so that a complete record of the administrative

proceeding is available for the [c]ourt on [j]udicial [r]eview.”

                                           Analysis

 I.    Appellees’ Motion to Dismiss.

          a. Appellees’ Arguments.

       Appellees move to dismiss this appeal on “the grounds that [we] lack[] jurisdiction

over this matter because the order appealed from is not a final judgment.” They aver that

Appellant has not been put out-of-court by the remand order from which he sought judicial

review. As such, Appellant cannot satisfy the critical requirement for an appealable final

                                               6
judgment. The circuit court ordered a remand for the appointing authority9 to conduct

another penalty increase meeting so that a complete record might be available for any

further judicial review.

           b. Appellant’s Arguments.

       Appellant responds that the circuit court’s remand order was authorized by Md.

Code (1984, 2014 Repl. Vol.) § 10-222(h)(1) of the State Government Article (State

Gov’t), and is an appealable final judgment under Metro Maint. Sys. S., Inc. v. Milburn,

442 Md. 289, 299-307, 112 A.3d 429, 435-40 (2015). Under Milburn, remands ordered

pursuant to State Gov’t § 10-222(h) are appealable immediately because the order

terminates the judicial proceeding, and denies the parties any means of further prosecuting

or defending the action.

           c. The Circuit Court’s Remand Order is an Appealable Final Judgment.

       The resolution of a motion to dismiss raised on appeal is left to the sound discretion

of this Court. MD. RULE 8-602. In the exercise of that discretion, we will dismiss an

appeal if it is not a final judgment entered in a civil or criminal case by a circuit court, or

if a non-final judgment does not fit within the statutory exceptions or the collateral order

doctrine.10   A ruling must have the following “three attributes to constitute a final

judgment: 1) it must be intended by the court as an unqualified, final disposition of the

       9
         The Maryland Code defines “Appointing Authority” when used in Corr. Servs. §
10-910 as “an individual or a unit of government that has the power to make appointments
and terminate employment.” Md. Code (1993, 2015 Repl. Vol.), § 1-101(b) of the State
Personnel & Pensions Article.
       10
          None of the statutory exceptions or the collateral order doctrine are relevant here.
                                              7
matter in controversy; (2) unless the court acts pursuant to Maryland Rule 2–602(b) to

direct the entry of a final judgment as to less than all of the claims or all of the parties, it

must adjudicate or complete the adjudication of all claims against all parties; (3) it must be

set forth and recorded in accordance with Rule 2–601.”11 Rohrbeck v. Rohrbeck, 318 Md.

28, 41, 566 A.2d 767, 773 (1989). The purpose of the final judgment rule is “to promote

judicial efficiency by avoiding piecemeal appeals.” Milburn, 442 Md. at 298, 112 A.3d at

435 (citing Brewster v. Woodhaven Bldg. & Dev., Inc., 360 Md. 602, 616, 759 A.2d 738

(2000)).

       11
          In Milburn, the Court of Appeals engaged in a thorough evaluation of Maryland
law defining the meaning of these characteristics:
              In order to be an unqualified, final disposition, an order of a circuit
      court must be so final as either to determine and conclude the rights involved
      or to deny the appellant the means of further prosecuting or defending his or
      her rights and interests in the subject matter of the proceeding. The order
      must be a complete adjudication of the matter in controversy, except as to
      collateral matters, meaning that there is nothing more to be done to effectuate
      the court’s disposition.
              An order need not resolve the merits of a case, however, to constitute
      a final judgment. Even if the order does not decide and conclude the rights
      of the parties, it nevertheless will be a final judgment if it terminates the
      proceedings in that court and denies a party the ability to further prosecute
      or defend the party’s rights concerning the subject matter of the proceeding.
      Such an order has been described as one that has the effect of putting the
      party out of court.
              In determining whether an order that terminates proceedings in a
      particular court can be said to put the party out of court the key question is
      whether the order contemplates that the parties will no longer litigate their
      rights in that court.
              The order need only have the effect of terminating the proceedings in
      a particular court; the availability of another forum in which the parties may
      litigate their dispute is irrelevant to finality.
Milburn, 442 Md. at 299-300, 112 A.3d at 435-36 (internal citations and quotation marks
omitted).
                                               8
       Assessing specifically whether a circuit court’s remand order entered in a judicial

review action is an appealable final judgment, Milburn noted:

       if, applying the appropriate standard of review, the [circuit] court finds that
       there was not substantial evidence to support the agency decision or that the
       agency made an error of law, it will likely remand the case to the agency,
       which will ultimately determine the parties’ rights by applying the law as
       directed by the circuit court. Such a remand may appear to be non-final in
       nature, but under the principles of finality in Maryland . . . many such
       remands are appealable final judgments.

Milburn, 442 Md. at 301, 112 A.3d at 436. When a circuit court considers a judicial review

action from a state administrative agency decision, and remands the case because the

agency’s decision is inconsistent with law, that iteration of the case has reached its end. Id.

Therefore, a remand after a circuit court has conducted a judicial review of the sole question

raised in the administrative action, precluding the parties from further contesting or

defending the validity of the agency’s decision on the merits in that case, is an appealable

final judgment. Milburn, 442 Md. at 305, 112 A.3d at 439. See also Hickory Hills Limited

Partnership v. Secretary of State, 84 Md. App. 677, 686, 581 A.2d 834 (1990) (contrasting

the type of remand occurring before judicial review occurs with a “remand that a court

might order under the APA after the court has conducted judicial review and made its

assessment of the agency decision.”).

       Milburn declared that:

       [A] remand, governed by . . . [State Gov’t] § 10–222(h), is a final order
       because, when the circuit court orders a remand after judicial review, it does
       so because it has found that the agency’s decision is inconsistent with law or
       unsupported by substantial evidence. The parties can no longer defend or
       challenge that agency decision in the circuit court and there is nothing further

                                              9
       for that court or the parties to do. Thus, that remand terminates the circuit
       court proceedings.

Milburn, 442 Md. at 307, 112 A.3d at 440.

       The circuit court’s order here is a hybrid of judicially-reviewed conclusions and a

determination that the “record is insufficient to allow for a fair consideration of the issue.”12

For this reason, we find Milburn and Schultz v. Pritts, 291 Md. 1, 432 A.2d 1319 (1981)

instructive.

       Milburn noted, in the context of a challenge to the appealability of a circuit court’s

remand order, that the work of the circuit court was not done; the circuit court deferred

further consideration of Milburn’s challenges to the merits of the agency’s decision

pending remand and the agency’s subsequent remedial decision. Milburn, 442 Md. at 308,

112 A.3d at 441. (“There was no discussion of the agency record or the merits of the case.

The circuit court characterized the [agency’s pre-emptive] motion as a request for a ‘do

over’ that would precede the court’s consideration ‘whether there’s substantial evidence

and . . . whether or not to affirm’”). The “remand order did not involve a determination

whether the agency decision is consistent with law or supported by substantial evidence.”

Milburn, 442 Md. at 310, 112 A.3d at 441. Thus, Milburn held “that a remand that precedes

any judicial review is not a final judgment.” Milburn, 442 Md. at 310, 112 A.3d at 442.

       In Schultz, the context was of a local government board of zoning appeals denying

property owners a requested special exception. Schultz, 291 Md. at 3-4, 432 A.2d at 1321.

       12
         The issue the circuit court refers to is Appellant’s challenge to Commissioner
Wolfe’s imposition of a heightened punishment.
                                               10
The property owners appealed to the circuit court, which conducted a review of the

administrative record and proceedings. Id. It “determined that there had been a denial of

due process because the [b]oard had considered evidence submitted after the close of the

hearing.” Id. The circuit court “reversed and remanded the matter to the [b]oard for a new

hearing.” Schultz, 291 Md. at 4, 432 A.2d at 1321-22. On appeal, the Court of Appeals

agreed that, under those circumstances, a circuit court’s order remanding a proceeding to

an administrative agency is an appealable final order. Schultz, 291 Md. at 6, 432 A.2d at

1322 (citing Department of Public Safety & Correctional Services v. Le Van, 288 Md. 533,

542-43, 419 A.2d 1052, 1057 (1980)). The circuit court’s finding in its remand order that

the agency’s decision was inconsistent with law was an appealable final judgment. Id.

       Here, the findings of the circuit court in its remand order are a mix of the

characteristics of the orders in Milburn and Schultz, but, in our view, bear ultimately more

resemblance to Schultz. The circuit court in the present case made findings of law based

on the state of the record presented to it (vis a vis the statutory requirement for conducting

an on-the-record penalty increase hearing within the allowable time period), finding that:

       [n]either [Commissioner] Wolfe’s written memorandum of [10 December
       2015] to Secretary Stephen T. Moyer nor [Commissioner] Wolfe’s Affidavit
       of [5 May 2016], meet the statutory requirements of a hearing on the record
       nor do these writings cure the defect as it is neither objective nor complete .
       . . , as [Appellant] asserts, as required by [MD. RULE 7-113(d)(2)], that an
       error of law occurred at the penalty increase hearing when the audio
       recording equipment failed and there was no audio record of the meeting . . .
       , [Commissioner] Wolfe satisfied the statutory requirement of [Corr. Servs.
       § 10-910(b)(6)(ii)] by meeting with [Appellant] and his counsel, allowing
       [Appellant] to be heard but [Commissioner] Wolfe failed to satisfy the final
       portion of this particular statutory requirement when the audio equipment
       failed to capture the hearing on the record . . . , [and] a substantial right of

                                             11
       [Appellant’s] had been prejudiced when the penalty increase hearing . . . was
       not captured on the record.

(Emphasis added).

       In Schultz, the circuit court reviewed the agency decision, made a determination as

to its legality, and remanded the case for additional proceedings. Schultz, 291 Md. at 4, 432

A.2d at 1321-22. The parties could take no further action in the circuit court at that point,

and the court chose to do nothing more. Id. Analogously, the circuit court found here that

Commissioner Wolfe violated Appellant’s Corr. Servs. § 10-910(b)(6) rights. Given

Appellant’s sole argument in the judicial review action, there was nothing more for the

circuit court or either party to do regarding this finding.

       Appellant did not contend (and has not contended) below or here that the Hearing

Board erred regarding its findings of fact, conclusions of law, or its recommended

punishment.13 Rather, Appellant contends solely that Commissioner Wolfe’s failure to

comply with the mandatory requirements of Corr. Servs. § 10-910(b)(6), especially when

he still had time to do so after learning of the equipment malfunction, warrants vacation of

Appellant’s employment termination and reinstatement of the Hearing Board’s

recommendation, with commensurate back-pay.

       Appellees point to the circuit court’s findings that sound more like those in Milburn,

however:

       13
         The circuit court found that “the [Hearing] Board issued its decision finding that
[Foy] used excessive force against an inmate and recommended a penalty of demotion to
Correctional Officer Sergeant and a transfer to the Baltimore City Center Booking and
Intake Center.”
                                              12
       [Foy] demonstrated that the record is insufficient to allow for a fair
       consideration of the issues and simply cannot be reconstructed; and . . . it is
       hereby ordered, that this case be remanded for the purpose of conducting
       another penalty increase hearing so that a complete record of the
       administrative proceeding is available for the [c]ourt on [j]udicial [r]eview.

(Emphasis omitted).

Milburn noted that “there had been no judicial assessment of the legality of the agency’s

decision; the remand order merely acceded to the agency’s request for a limited opportunity

to reconsider and possibly modify its findings or decision [before] judicial review.”

Milburn, 442 Md. at 309–10, 112 A.3d at 441. The circuit court did not discuss the agency

record or the merits of the contentions put on-the-table by Milburn in the case. Milburn,

442 Md. at 296, 112 A.3d at 433. As in Milburn, here the circuit court’s findings are

premised on a similar basis, in part. They lack any discernable conclusions of law or

findings of fact. Rather, the circuit court appeared to profess an inability to assess the

merits of Commissioner Wolfe’s conclusion to fire Foy, in light of the unrecorded penalty

increase meeting.

       Appellees’ life raft leaks, however. The sole dispute before the circuit court and

here is not over whether the conclusion Commissioner Wolfe reached was supported by

substantial evidence, but rather whether the process utilized to reach it violated Foy’s

COBR rights. Unlike Milburn, the circuit court here made clear findings on the merits of

Appellant’s sole appellate claim. Most notably, the circuit court found that “an error of

law occurred at the penalty increase hearing” and “Commissioner Wolfe “failed to satisfy

the final portion of [Corr. Servs. § 10-910(b)(6)(ii)] when [he] . . . failed to capture the

                                             13
hearing on the record.” (emphasis added). The circuit court’s findings that an error of law

occurred and that Commissioner Wolfe failed to satisfy a statutory requirement are more

in line with Schultz’s holding that the zoning body denied the property owners due process.

Schultz, 291 Md. at 4, 432 A.2d at 1321-22.

       Finality is determined by what further proceedings, if any, will occur in the circuit

court. Milburn, 442 Md. at 310, 112 A.3d 442. No further proceedings will occur on the

circuit court’s findings of law on the merits of Appellant’s sole legal challenge. The circuit

court found “that in a judicial review of an administrative hearing, the [c]ourt may ‘remand

the case for further proceedings.’” (citing State Gov’t § 10-222(h)). Milburn held that a

remand ordered under State Gov’t § 10-222(h) is an appealable final judgment. Milburn,

442 Md. at 307, 112 A.3d at 440 (2015). We agree. Thus, we deny Appellees’ motion to

dismiss.

II.    The Commissioner Violated Appellant’s COBR Rights When He Failed to
       Record a Penalty Increase Meeting Within the Time Allowed By Law.

           a. Appellant’s Arguments.

       Foy avers that Corr. Servs. § 10-910(b)(6) requires, on the part of Commissioner

Wolfe, the satisfaction of four requirements within 30 days after the Commissioner

received the Hearing Board’s decision before he may increase Appellant’s penalty beyond

that proposed by the Hearing Board. Commissioner Wolfe’s failure to capture the penalty

increase meeting on the audio record was in violation of Corr. Servs. § 10-910(b)(6)(ii).

His unexplained failure to conduct and record a remedial meeting within the allowed

                                             14
statutory time period exacerbates the circumstances. Such failures preclude Commissioner

Wolfe from increasing the Hearing Board’s proposed penalty.

       Appellant maintains that Commissioner Wolfe’s conduct evinces a disregard of the

requirements of Corr. Servs. § 10-910(b)(6). In support of this contention, Appellant notes

that the Commissioner canceled, unilaterally and without elaboration, the second penalty

increase meeting set for December 17. Moreover, his attempt to comply with compiling a

“record” of the unrecorded meeting through the December 10 memorandum to Secretary

Moyer was not provided to Appellant until after the judicial review action was filed.

Notably, Corr. Servs. § 10-904(d)14 permits correctional officers to waive their COBR

rights under certain circumstances. Appellant was not asked (nor did he agree) to waive

the Corr. Servs. § 10-910(b)(1) 30-day time limit, which might have mitigated

Commissioner Wolfe’s post-hoc “scheduling conflict” assertion and allowed a proper

opportunity to conduct the remedial meeting.

            b. Appellees’ Arguments.

       Appellees respond that Commissioner Wolfe complied with the spirit and intent of

Corr. Servs. § 10-910(b)(6). He followed (or attempted to follow) each of the steps in Corr.

       14
          (d) A correctional officer may waive any or all of the rights under [Corr. Servs.
§§10-900-10-913] if:
       (1) the waiver is signed and acknowledged by the correctional officer; and
       (2) the waiver is given after the correctional officer is given an opportunity
       to consult with legal counsel selected by the correctional officer or a
       representative from the correctional officer’s employee organization.
Corr. Servs. § 10-904(d).

                                            15
Servs. § 10-910(b)(6), but it was only the unforeseeable recording equipment malfunction

that caused him to come up short. Commissioner Wolfe overcame the mechanical glitch

by capturing the contents of the initial penalty increase meeting in the memorandum to

Secretary Moyer. Appellees argue that Appellant had every opportunity to “say whatever

he desired to the appointing authority regarding the penalty.” Moreover, Appellant failed

to address how an absence of an audio record of the penalty increase meeting would change

the outcome of the case. Thus, the inadvertent malfunction worked no violation of the

rights of Appellant.

          c. Standard of Review

       On review of an administrative agency’s ruling, this Court reviews the agency’s

decision, not the circuit court’s decision. Halici v. City of Gaithersburg, 180 Md. App. 238,

248, 949 A.2d 85, 91 (2008) (citing Anderson v. Gen. Cas. Ins. Co., 402 Md. 236, 244, 935

A.2d 746, 750 (2007)). Our goal is to determine whether the agency’s holding is in

accordance with the law or whether it is arbitrary, illegal, or capricious. Md. Dep’t of the

Env’t v. Ives, 136 Md. App. 581, 585, 766 A.2d 657 (2001) (citation omitted). We “apply

a limited standard of review and will not disturb an administrative decision on appeal if

substantial evidence supports factual findings and no error of law exists.” Long Green

Valley Ass’n v. Prigel Family Creamery, 206 Md. App. 264, 273-74, 47 A.3d 1087, 1092

(2012) (quoting Tabassi v. Carroll County Dep’t of Soc. Servs., 182 Md. App. 80, 86, 957

A.2d 620, 623 (2008)).

                                             16
       When, however, “the question before the agency involves one of statutory

interpretation or an issue of law, our review is more expansive.” Eastern Outdoor Advert.

Co. v. Mayor & City Council, 146 Md. App. 283, 302, 807 A.2d 49, 60 (2002) (quoting

Dep’t of Labor, Licensing & Regulation v. Muddiman, 120 Md. App. 725, 734, 708 A.2d

47, 52 (1998)). We must determine whether an agency’s legal conclusions are correct.

Hranicka v. Chesapeake Surgical, Ltd., 443 Md. 289, 297-298, 116 A.3d 507, 512 (2015)

(quotations and citation omitted). It is for this reason that we review, without deference,

the findings made below. See Ireton v. Chambers, 229 Md. App. 149, 155, 143 A.3d 215,

218 (2016) (citing Gomez v. Jackson Hewitt, Inc., 427 Md. 128, 142, 46 A.3d 443, 451

(2012)).

           d. The Plain Language of Corr. Servs. § 10-910(b)(6) is Mandatory.

       It is presumed that all “[l]egislation is created with a particular objective or

purpose.” Bowers v. State, 227 Md. App. 310, 322 (2016) (citation omitted). As such,

“[t]he cardinal rule of statutory construction is to effectuate and carry out legislative

intent.” Duffy v. CBS Corp., 232 Md. App. 602, 612 (2017) (quoting Rose v. Fox Pool

Corp., 335 Md. 351, 359, 643 A.2d 906, 909 (1994)), cert. granted, No. 41, Sept. Term,

2017 (Md. Sept. 12, 2017). Therefore, courts assume that every statute is enacted to further

some underlying goal or purpose and must be construed according to its general purposes

and policies. Rose v. Fox Pool Corp., 335 Md. 351, 358-59, 643 A.2d 906, 909 (citing

Kaczorowski v. City of Baltimore, 309 Md. 505, 513, 525 A.2d 628, 632 (1987)).

                                            17
       When we are called upon to construe a statute, “we begin with the statutory language

itself since the words of the statute, construed according to their ordinary and natural

import, are the primary source and most persuasive evidence of legislative intent.” Duffy,

232 Md. App. at 613, 161 A.3d at 7 (quoting Rose, 335 Md. at 359, 643 A.2d at 909 (citing

Comptroller of the Treasury v. Jameson, 332 Md. 723, 732, 633 A.2d 93, 97-98 (1993))).

“The statute must be construed as a whole so that no word, clause, sentence or phrase is

rendered surplusage, superfluous, meaningless or nugatory.” Rose, 335 Md. at 359, 643

A.2d at 909 (citing Condon v. State, 332 Md. 481, 491, 632 A.2d 753, 758 (1993)).

       Morris v. Prince George’s County, 319 Md. 597, 603, 573 A.2d 1346, 1349 (1990),

rationalized, however, that:

       our endeavor is always to seek out the legislative purpose, . . . we are not
       limited to [the] study of the statutory language. The plain meaning rule is
       not a complete, all-sufficient rule for ascertaining a legislative intention. The
       meaning of the plainest language is controlled by the context in which it
       appears. Thus, we always are free to look at the context within which
       statutory language appears. Even when the words of a statute carry a definite
       meaning, we are not precluded from consulting legislative history as part of
       the process of determining the legislative purpose or goal of the law.

(Internal citations and quotation marks omitted).

       If a statute’s language is ambiguous or seems to run counter to its statutory purpose,

however, we may:

       search for [the General Assembly’s intent] . . . , including the history of the
       [statute] or other relevant sources intrinsic and extrinsic to the legislative
       process[,] in light of: (1) the structure of the statute; (2) how [the statute]
       relates to other laws; (3) the statute’s ‘general purpose; and (4) [the] relative
       rationality and legal effect of various competing constructions.

                                              18
Hailes v. State, 442 Md. 488, 495-96, 113 A.3d 608, 612 (2015) (internal quotation marks

omitted). With these principles in mind, we perceive no need to consider the legislative

history of Corr. Servs. § 10-910(b)(6) because its plain meaning is clear that an appointing

authority is obliged to conform to (b)(6)(i) through (iv).

       We begin by considering the phrase “[w]ithin 30 days after receipt of the

recommendations of the hearing board” in Corr. Servs. § 10-910(b)(1) (emphasis added).

The proper application of this provision determines whether the 30-day clock for the

Commissioner to act began to run after the Hearing Board rendered its decision (16

November 2015),15 or when Commissioner Wolfe acknowledged receipt of the Hearing

Board’s recommendation (23 November 2015). Apparently, the circuit court assumed the

former when it found that “the penalty increase hearing was rescheduled for [17 December

2015], outside of the statutory time frame.” (emphasis added). We disagree. The explicit

focus of the statute is the date on which Commissioner Wolfe acknowledged receipt of the

Hearing Board’s decision.

       As explained earlier, cases interpreting the LEOBR are persuasive when analyzing

the provisions of the COBR. The LEOBR was the model for the COBR, e.g., the two bear

a strong resemblance. Md. Code (2003, 2011 Repl. Vol.) § 3-108(d)(1) of the Public

Safety Article (Pub. Safety) states that “[w]ithin 30 days after receipt of the

recommendations of the hearing board, the chief shall . . . .” Corr. Servs. § 10-910(b)(1)

       15
        The decision was rendered Friday, 13 November 2015. The disciplinary action
would not take effect, however, until 16 November 2015, the following business day.
                                             19
states that “[w]ithin 30 days after receipt of the recommendations of the hearing board, the

appointing authority shall . . . .”16 The only difference is the substitution of the words

“appointing authority” in Corr. Servs. § 10-910(b)(1).

       The Court of Appeals confirmed in Popkin v. Gindlesperger, 426 Md. 1, 5, 43 A.3d

347, 350 (2012), that the head of a law enforcement agency generally has the ultimate

authority to sanction an officer under Pub. Safety § 3-108(d)(3). Further, in Maryland-

National Capital Park & Planning Comm’n v. Anderson, 164 Md. App. 540, 576, 884 A.2d

157, 178 (2005), we recounted the 30-day time requirement of Pub. Safety § 3-108(d) in

an illustration of the statute’s operation upon a hearing board’s finding of guilt as to

charges. We noted “[u]nder [Pub. Safety] § 3-108(d)(1)(ii), upon a finding of guilt and

suggested discipline by the Board, the matter is then forwarded to the chief for review, and

the chief is required to ‘issue a final order.’” Id. (citing Pub. Safety §§ 3-108 (d)(1)(i), (ii))

(emphasis added). The chief will then have 30 days to issue his/her order. We find

Popkin’s and Anderson’s LEOBR rationales persuasive in construing and applying Corr.

Servs. § 10-910(b)(1).

       “[T]he plain meaning rule is not a complete, all-sufficient rule for ascertaining a

legislative intention. The meaning of the plainest language is controlled by the context in

which it appears.” Morris, 319 Md. at 603, 573 A.2d at 1349 (1990). Pub. Safety § 3-

108(d) follows the “review by chief and final order” in-text heading evincing that Pub.

       16
         Black’s law dictionary defines “receipt” as “The act of receiving something, esp.
by taking physical possession  . . .
.” BLACKS LAW DICTIONARY 1382 (10th ed. 2014).
                                               20
Safety § 3-108(d) grants the authority to the chief to issue a final decision. (emphasis in

original).   Thus, it falls to the chief to “review the findings, conclusions, and

recommendations of the hearing board” and “issue a final order” within “30 days after

receipt of the recommendations of the hearing board.” Corr. Servs. §§ 10-910(b)(1)(i), (ii).

The subject of the sentence, i.e., the appointing authority, in Corr. Servs. § 10-910(b)(1),

follows the prefatory statement that the appointing authority has 30 days after

acknowledging receipt of the hearing board’s recommendation to render its decision, which

would be the final agency action.

       It is not logical to conclude, from the plain language of Corr. Servs. § 10-910(b),

that the 30 days should begin to run when the hearing board renders its decision.

Ordinarily, the hearing board’s written recommendation as to punishment may not be

binding upon the chief or appointing authority. Popkin, 426 Md. at 5, 43 A.3d at 350

(2012); see Anderson, 164 Md. App. at 576, 884 A.2d at 178 (citing a handwritten notation

made at the time of the second reading of S.B. 1026 (the predecessor to the LEOBR), on

26 March 1977 noting, “the written recommendations [of the hearing board] are not

binding upon the Chief. Within 30 days of receipt of the hearing board’s recommendations,

the chief shall review the findings, conclusions, and recommendations of the hearing board

and then he shall issue his final order.”). The statutory scheme offers the putative agency

decision-maker final say as to an officer or correctional officer’s punishment, if that

authority acts timely and in accordance with the prescribed steps. These tasks must be

satisfied within 30 days after acknowledgment of receipt of the Hearing Board’s

                                            21
recommendation, unless the correctional officer agrees to an extension of time, i.e., a

waiver.

          To conclude that the plain meaning of Corr. Servs. § 10-910(b)(1) was that the 30-

day period commenced when the Hearing Board rendered its decision would insert,

moreover, a phantom meaning to an otherwise evident and forthright statutory intent. It

would result in a diminished 30-day window for the ultimate decision-maker to assess the

merits of the recommended punishment and render its final judgment. The statute declines

to concern itself with the modality of delivery of the Hearing Board’s decision to the

appointing authority. We conclude that the plain meaning of Corr. Servs. § 10-910(b)(1)

provides the appointing authority 30 days to render a final order, commencing when it

acknowledges receipt of the Hearing Board’s recommendation. Here, Commissioner

Wolfe acknowledged receipt of the Hearing Board’s proposed punishment on 23

November 2015. Thus, the 30-day window for satisfying the recorded increased penalty

meeting requirement and rendering a final penalty decision expired on 23 December 2015.

       Next, we consider the merits of the parties’ contentions regarding whether the terms

of Corr. Servs. § 10-910(b)(6) are mandatory in nature or may be satisfied by substantial

compliance. Appellant contends that subsection (b)(6) compels the appointing authority

to comply with each statutorily-mandated step. Appellees, on the other hand, aver that

substantial compliance, or compliance with the “letter and spirit of the statute,” can be

sufficient.

                                              22
       We are obliged to agree with Appellant. Courts should neither add words nor delete

words from a clear and unambiguous statute in order to give it a meaning not reflected by

the language the Legislature chose to use. Taylor v. NationsBank, N.A., 365 Md. 166, 181,

776 A.2d 645, 654 (2001). Thus, we must consider the written words in conjunction with

the context in which they appear in the statute. Corr. Servs. §§ 10-910(b)(1), (b)(4), and

(b)(5) all contain “shall,” followed by specific statutory directions.17 The use of “shall” is

key: “[O]rdinarily, the word ‘shall,’ unless the context within which it is used indicates

otherwise, is mandatory when used in a statute, and thus denotes an imperative obligation

inconsistent with the idea of discretion.” Bright v. Unsatisfied Claim and Judgment Fund

Board, 275 Md. 165, 169, 338 A.2d 248, 251 (1975).

       As noted, three of the six subsections in Corr. Servs. § 10-910(b) relating to the

duties of the appointing authority employ “shall.” The use of this important word in the

subsection (b)(1) list, coupled with a semicolon followed by “and,” indicates that the

General Assembly meant that the subsection (b)(6) list set-out a mandatory regimen.

Looking also to the prefatory language of the LEOBR, “[t]he chief may increase the

recommended penalty of the hearing board only if the chief personally . . . .” Pub. Safety

§ 3-108 (d)(1)(i). The prefatory language of Corr. Servs. § 10-910(b)(6) states, by the same

       17
          (b)(1) Within 30 days after receipt of the recommendations of the hearing board,
the appointing authority shall . . . (4) The appointing authority shall consider the
correctional officer’s past job performance and the relation of the contemplated
disciplinary action to any prior disciplinary action before imposing a penalty . . . (5) Before
terminating a correctional officer under this subsection, the appointing authority shall
obtain approval from the Secretary. (emphasis added).
                                              23
token, “the appointing authority may increase the recommended penalty of the hearing

board if the appointing authority . . . .” Even in the absence of a corresponding use of

“only” and “personally” in Corr. Servs. § 10-910(b)(6), we find persuasive nonetheless

the mandatory nature of Pub. Safety § 3-108(d)(1), similar to our reasoning in Hird v. City

of Salisbury, 121 Md. App. 496, 503, 710 A.2d 352, 356 (1998) (finding that the plain

language of LEOBR § 731(c)18 calls upon the chief to take enumerated steps, including

meeting with the officer, before increasing the recommended penalty.).

       A plain reading indicates that the appointing authority must comply with (b)(6)(i),

(ii), (iii), and (iv) before it may increase a hearing board’s proposed penalty. This

conclusion is congruent with the purpose of the statute19 and compels mandatory

compliance within the statutorily-prescribed time or a valid extension of that time.

       For example, in Dep’t of Juvenile Services v. Miley, 178 Md. App. 99, 105-06, 940

A.2d 1137, 1141 (2008), and Ford v. Dep’t of Pub. Safety & Corr. Services, 149 Md. App.

488, 497, 817 A.2d 264, 270 (2003), we found compliance mandatory for the steps

promulgated in Md. Code (1993, 2015 Repl. Vol.), § 11-106(a) of the State Personnel &

Pensions Article (SPP).20 This section outlines compulsory pre-disciplinary procedural

       18
          MD. Code, Art. 27, § 731 is the predecessor to Pub. Safety § 3-108(b).
       19
           “The purpose of this subtitle is to establish exclusive procedures for the
investigation and discipline of a correctional officer for alleged misconduct.” Corr. Servs.
§ 10-902(a).
       20
          (a) Before taking any disciplinary action related to [state] employee misconduct,
an appointing authority shall:
               (1) investigate the alleged misconduct;
               (2) meet with the employee;
               (3) consider any mitigating circumstances;
                                            24
steps an appointing authority must take before punishing a general state employee not

covered by a different statutory process. It provides a limitation on the ability of an

appointing authority to impose a disciplinary action by prefacing any action with five

mandatory features.

        Even if substantial compliance was a viable defense, we disagree with Appellees

that the Commissioner’s efforts would constitute substantial conformance, or satisfy the

“letter and spirit” of the statute. If we were to recognize some sort of electrical equipment

malfunction exception to Corr. Servs. § 10-910(b)(6)(ii) to excuse the shortcomings in

Commissioner Wolfe’s actions, we would be adding effectively words to an unambiguous

statute. If an exception is to be countenanced, it is up to the General Assembly to adopt

such.

        We hold that Corr. Servs. § 10-910(b)(6) mandates that, before an appointing

authority may impose a heightened disciplinary action, it must preface that action with the

completion of four mandatory steps. The one at issue here is “allowing the correctional

officer to be heard on the record.” Corr. Servs. § 10-910(b)(6)(ii) (emphasis added).21

               (4) determine the appropriate disciplinary action, if any, to be imposed; and
               (5) give the employee a written notice of the disciplinary action to be taken
               and the employee’s appeal rights.
Md. Code (1993, 2015 Repl. Vol.), § 11-106(a) of the State Personnel & Pensions Article.
        21
           Although not briefed or argued here, it may be that Commissioner Wolfe violated
also Corr. Servs. §10-910(b)(6)(iii) if he did not disclose or provide to Appellant a copy of
his 10 December 2015 memorandum to Secretary Moyer before Foy’s termination was
announced. As noted supra, it was suggested at oral argument before this Court that
Appellant was not made aware of this memorandum until after he filed his judicial review
action.
                                             25
      When a statute specifies a “condition precedent for action authorized to be taken by

an agency, the agency action may not validly be taken until that condition has been met.”

Fraternal Order of Police, Montgomery County Lodge No. 35 v. Mehrling, 343 Md. 155,

177, 680 A.2d 1052, 1063 (1996) (citing Pyle v. Brooks, 31 Or. App. 479, 570 P.2d 990

(1997)). If an appointing authority fails to follow Corr. Servs. § 10-910(b)(6) (without

receiving a waiver under Corr. Servs. § 10-904(d)), then it closes effectively the window

of opportunity for increasing the penalty. VanDevander v. Voorhaar, 136 Md. App. 621,

632, 767 A.2d 339, 345 (2001) (concluding, based on its interpretation of the LEOBR, that

an appointing authority’s failure to place on the record all information that should have

been there closes the window of opportunity for enhancing an officer’s penalty.).22

       If that is so, moreover, it may well be that Commissioner Wolfe failed also to
comply with Corr. Servs. § 10-910(b)(6)(iv), i.e., state on the record the substantial
evidence on which he relied to support the increase of the recommended penalty.
       22
          The Dissent notes at 5 that VanDevander “does not support [the Majority’s]
conclusion that the recording failure in this case in incurable.” Nowhere in the Majority
opinion did we say the failure was “incurable.” It would have been curable had
Commissioner Wolfe held the remedial penalty increase meeting on the date agreed upon
(17 December 2015) or any other date within the statutorily-mandated time limit (through
23 December 2015). Moreover, requesting a waiver from Foy to have the meeting held
outside the mandated time limit could have had a curative effect. Corr. Servs. § 10-
910(b)(6) lays expressly the burden on Commissioner Wolfe to follow the necessary steps
before he may increase Foy’s penalty.
       Furthermore, the Dissent at 6 notes, “there was [but] a single technical failure to
fully comply with the requirements of [Corr Servs. §] 10-910(b)(6)(ii).” Not so; this was
but one failure at compliance by the Commissioner. There were others. The statutorily-
created burden rests with the Commissioner to offer the penalty increase hearing to Foy
within the statutorily-mandated timeframe. Commissioner Wolfe canceled, on 16
December 2015, the 17 December 2015 remedial meeting, without explanation. He made
no attempt to reschedule the meeting before December 23, due to his misinterpretation of
when the 30 days in which to act lapsed. Finally, he neglected to ask Foy to waive the time
                                            26
Although precedential guidance regarding appointing authority shortcomings in a COBR

setting are not abundant, we find Hird v. City of Salisbury and VanDevander v. Voorhaar

instructive.

       In Hird, after a hearing board recommended a law enforcement officer’s punishment

on 24 April 1996, the chief (in compliance with what is now Pub. Safety § 3-108 (d)(5)(i)

and (iii)) composed a letter on 20 May 1996 to the officer indicating that he was increasing

her penalty. Hird, 121 Md. App. at 499, 710 A.2d at 354. On 23 May 1996, the chief met

with the officer and read to her the letter, which was the first time she heard of the penalty

increase. Id. The officer filed a petition for judicial review on 20 June 1996. Id. A motion

to dismiss was granted on the basis that the officer’s petition was untimely as it was filed

31 days after the chief increased the hearing board’s penalty on 20 May 1996. Hird, 121

Md. App. at 501, 710 A.2d at 355. We disagreed, finding that the chief’s decision to

increase the penalty was final on 23 May 1996, and thus the judicial review action was

filed within the 30-day window. Hird, 121 Md. App. at 504, 710 A.2d at 356.

       We noted:

       Until [the chief] satisfied every pre-condition for increasing the hearing
       board’s recommended penalty for [the officer], including meeting with her

within which to hold the meeting. It is not Foy’s duty to schedule his own meeting, nor is
it something Foy has control over.
       Finally, the Dissent at 7 states that the Majority reaches a “rigid outcome.” The
COBR contemplates alleviating any apparent rigidity through its waiver provision. This
provision allows the appointing authority to request an employee to waive certain protected
rights so as to allow satisfactory statutory compliance. Thus, the COBR granted
Commissioner Wolfe flexibility to comply with its requirements, even under his misguided
view of when the 30-day window to increase Foy’s punishment expired.

                                             27
       and giving her the opportunity to be heard on the record, his action in
       increasing the penalty was not validly taken and could not be final. Clearly,
       as of [20 May 1996], there was something additional and indeed essential for
       [the chief] to do to finalize his decision to increase the penalty to be imposed
       against [the officer]. Only after [the chief’s 23 May 1996] meeting with [the
       officer] had taken place did there exist a validly taken action and order that
       left nothing further for the agency to do.

Hird, 121 Md. App. at 504, 710 A.2d at 356 (quotation marks omitted).

       Although the appellate issue here is different from that in Hird, Hird’s underlying

rationale remains apt. The chief in Hird failed to satisfy what is now Pub. Safety § 3-

108(d)(5)(ii), by failing to meet with the officer and allow her to be heard on the record.

Commissioner Wolfe failed equally.        Although the Commissioner met initially with

Appellant in compliance with Corr. Servs. § 10-910(b)(6)(ii), his efforts failed to comply

with the requirement that the meeting be on the record. There was something additional,

and indeed essential, for Commissioner Wolfe to do before finalizing a decision to increase

Foy’s penalty.

       Appellees argue that “Hird did not address a situation where the appointing

authority fully complied with the law and took the actions required by statute . . . but the

transcript of that meeting became unavailable due to a recording equipment malfunction.”

To the contrary, Commissioner Wolfe failed to comply with the law.

       Appellees argue also that Commissioner Wolfe’s memorandum to Secretary Moyer

setting forth his recollection of what transpired at the unrecorded penalty increase meeting

and his efforts to reschedule another meeting to a date within the statutory period

constitutes substantial compliance with Corr. Servs. § 10-910(b)(6).           If substantial

                                             28
compliance were an available defense, we would disagree with this contention. Moreover,

we observe that Commissioner Wolfe’s actions were not as forthright as Appellees claim.

       In our view, Commissioner Wolfe’s actions occupy the same church, if not the same

pew, as the sheriff’s conduct in VanDevander. In VanDevander, the hearing board

recommended punishment of a deputy, but the sheriff increased the penalty. VanDevander,

136 Md. App. at 627, 767 A.2d at 343. The deputy appealed the increased penalty. Id. The

circuit court remanded the action for the sheriff to remedy an initial failure to comply with

the third requirement of what is now Pub. Safety § 3-108(d)(5)(iii). VanDevander, 136 Md.

App. at 624, 767 A.2d at 341. We found that relief to be erroneous; the sheriff acted outside

the constraints of the mandatory requirements of Pub. Safety § 3-108(d)(5). Id. The sheriff:

       [e]ssentially ignored [Pub. Safety § 3-108(d)(5)] requirements as he
       enhanced the hearing board’s recommended penalty . . . , [the sheriff failed]
       to review the hearing board’s findings in a timely fashion, within the thirty-
       day window prescribed by statute . . . , [the sheriff] neither asked [the deputy]
       to concur in postponing the mandated meeting nor requested that he waive
       the time limits set forth in [Pub. Safety § 3-108(d)(1)] . . . , and [the sheriff]
       failed to disclose and provide to [the deputy] in writing at least ten days prior
       to the meeting any oral or written communication not included in the hearing
       board record on which the decision to consider increasing the penalty is
       based.

VanDevander, 136 Md. App. at 628-32, 767 A.2d at 343-45 (emphasis added and quotation

marks omitted). We held that “the passing of time and the [s]heriff’s failure to place on

the record all information [mandated] closed the window . . . for enhancing [the deputy’s]

penalty . . . [Thus, the] penalty enhancements were instated outside the clear boundaries of

the law and cannot stand.” VanDevander, 136 Md. App. at 632, 767 A.2d at 345.

                                              29
       Although perhaps Commissioner Wolfe’s actions do not suggest the same level of

willfulness exhibited by the sheriff’s conduct in VanDevander, we view nevertheless the

Commissioner’s conduct as troubling. As we concluded earlier, the 30-day period in Corr.

Servs. § 10-910(b)(1) for Commissioner Wolfe to act began to run when he acknowledged

receipt of the Hearing Board’s recommendation on 23 November 2015. Appellant and

Commissioner Wolfe agreed to have a remedial penalty increase meeting on 17 December

2015, well within the 30-day time limit. The Commissioner canceled unilaterally on 16

December 2015 the meeting, however. No reason was given for the cancellation nor any

attempt made by Commissioner Wolfe to reschedule the penalty increase meeting before

the expiration of the 30-day period on 23 December 2015.23

       As in VanDevander, the appointing authority neglected to request the employee to

waive his Corr. Servs. § 10-910(b)(1) 30-day right, and agree to have the requisite recorded

penalty increase meeting take place beyond the 30-day window. Appellees argued before

this Court at oral argument that, because of a scheduling conflict between Appellant’s

counsel and Commissioner Wolfe, they were unable to find a mutually available date on

which to reschedule the penalty increase meeting. We are unmoved by this uncorroborated

contention, especially in view of Appellee’s incorrect view of when the 30-day window

expired.

       23
         Appellant’s counsel stated, in an affidavit dated 23 May 2016, that on 16
December 2015, Commissioner Wolfe canceled the rescheduled penalty increase hearing
and “[he] received no further correspondence from [] Commissioner [Wolfe] in regard to
the meeting.”
                                            30
       Commissioner Wolfe knew (or should have known) of the COBR’s waiver

provision, and could have requested Appellant to waive his right to a have the remedial

meeting within the 30-day period. Instead, Commissioner Wolfe wrote a December 10

memorandum summary of his version of what transpired at the unrecorded 9 December

2015 penalty increase meeting, which memorandum (as the circuit court found) was neither

objective nor complete on its face. Just as in VanDevander where the sheriff failed to

notify the deputy regarding any objection he may have to the postponement, it appears that

Commissioner Wolfe failed equally to notify timely Foy or his counsel of the existence of

his written memorandum to Secretary Moyer. Commissioner Wolfe gave Foy no chance

to object timely to anything contained in (or omitted from) the memorandum.

       Appellees assert that Appellant has not disputed on appeal the accuracy or scope of

the statements in the memorandum. We do not expect Appellant to object to the contents

of something he did not know existed until it was too late to remonstrate effectively. The

unilateral, one-sided memorandum is inadequate to comply (strictly or substantially) with

the “on the record” requirement of Corr. Servs. § 10-910(b)(6)(ii).

       Thus, Commissioner Wolfe’s action was not taken validly when he increased the

Hearing Board’s proposed punishment. It cannot stand. Foy’s rights were violated under

the COBR. Failure to comply timely with the requirements of Corr. Servs. § 10-910(b)(6)

closed the window of opportunity for the appointing authority to increase Foy’s penalty

beyond that proposed by the Hearing Board. Safeguards have been placed in the statute

(such as the waiver provision of Corr. Servs. § 10-904(d)) to avoid cases like this from

                                            31
arising. The circuit court erred in remanding this case for another opportunity for a penalty

increase meeting. We reverse the circuit court’s judgment as to its remedy. The Hearing

Board’s proposed penalty becomes, by default, the sanction applicable to Foy in this

matter. See State Gov’t § 10-222(h)(3)(ii) (granting us the ability to “reverse or modify the

decision if any substantial right of the petitioner may have been prejudiced because a

finding, conclusion, or decision . . . (ii) exceeds the statutory authority or jurisdiction of

the final decision maker”); VanDevander, 136, Md. App. at 632, 767 A.2d at 345 (“Even

if the hearing board’s findings of fact and law had been correct, appellant should suffer, at

most, only that penalty suggested by the [hearing] board.”); Hird, 131 Md. App. at 503-4,

710 A.2d at 356.

                                           JUDGMENT OF THE CIRCUIT COURT
                                           FOR BALTIMORE CITY AFFIRMED IN
                                           PART AND REVERSED IN PART. CASE
                                           REMANDED TO THE CIRCUIT COURT
                                           WITH DIRECTIONS TO REINSTATE THE
                                           HEARING BOARD’S PENALTY AND
                                           AWARD COMMENSURATE BACK-PAY
                                           CONSISTENT WITH THE BOARD’S
                                           SANCTION. COSTS TO BE PAID BY
                                           APPELLEES.

                                             32
Circuit Court for Baltimore City
Case No. 24-C-16-000255
                                                  REPORTED

                                     IN THE COURT OF SPECIAL APPEALS

                                                OF MARYLAND

                                                    No. 1472

                                             September Term, 2016

                                   ______________________________________

                                                MICHAEL FOY

                                                        v.

                                   BALTIMORE CITY DETENTION CENTER

                                   ______________________________________

                                        Eyler, Deborah S.,
                                        Leahy,
                                        Glenn T. Harrell, Jr.,
                                             (Senior Judge, Specially Assigned),

                                                    JJ.
                                   ______________________________________

                                          Dissent by Eyler, Deborah S., J.
                                   ______________________________________

                                        Filed: December 4, 2017
       I respectfully dissent from the well-crafted Majority opinion. In my view, the

unfortunate failure of the tape recorder during a meeting that everyone in attendance

thought was being recorded can be cured by a remand for a new meeting with a working

tape recorder. Foy should not escape termination as the penalty for disciplinary offenses

including use of excessive force against an inmate because a tape recorder malfunctioned.

For that reason, I would affirm the judgment of the circuit court.

       The numerous disciplinary charges against Foy arose out of an incident in which he

stepped on an inmate’s neck, pinning him to the ground, and then filed a false report about

what had happened. The charges recommended termination. A Hearing Board was

convened and issued its report on November 16, 2015, finding Foy guilty of ten of twelve

charges and recommending as a penalty that he be transferred to Central Booking and

demoted.

       The Commissioner received the Hearing Board’s report on November 23, 2015, and

decided to pursue an increase in the penalty to termination. To that end, on December 9,

2015, he held a meeting with Foy and his lawyer. The meeting was tape recorded, or so

everyone thought. Sometime after the meeting concluded, the Commissioner discovered

that the tape recorder had malfunctioned.       The next day, December 10, 2015, the

Commissioner informed Foy’s attorney of the malfunction and sought another date on

which to hold a meeting with functional recording equipment. Between the two men, there

was no available date before December 16. They scheduled a new meeting for December

17.
       Also on December 10, 2015, the Commissioner wrote a memorandum to the

Secretary of the Department of Public Safety and Correctional Services (“Secretary”),

detailing what had happened at the December 9 meeting.1 The memorandum related the

recording problem that later was discovered and the attempt to schedule a second meeting.

       According to Foy’s lawyer, the December 17, 2015 meeting was cancelled on

December 16, with no explanation. It is important to note, however, that the parties to this

case (and later the circuit court) were operating under the assumption that the 30-day period

for issuing a final decision, in Md. Code (1999, 2008 Repl. Vol., 2015 Cumm. Supp.),

section 10-910(b)(1) of the Correctional Services Article (“Corr. Servs.”), began to run on

November 16, 2015, when the Hearing Board issued its report, not on November 23, 2015,

when the Commissioner received it. Indeed, that is the position the parties take to this day,

as their briefs make clear.2 So, the parties thought the 30-day period would expire on

December 16, 2015 (or, as Foy’s lawyer states in his brief, that December 17, 2015, was

“the 31st day”). Foy’s lawyer acknowledges (as it turns out incorrectly) that a meeting on

       1
         Specifically, the Commissioner related that he had informed Foy at the meeting
that he had reviewed the decision of the Hearing Board and the entire record and
proceedings before that board; that he had elected to pursue an increase in the penalty to
termination; that he was providing Foy the opportunity to present any arguments as to why
the penalty should not be increased; that he and Foy’s counsel had discussed his reviewing
recorded documents and a possible settlement; and that Foy had offered reasons why the
penalty should not be increased to termination.
       2
         This is not entirely surprising, as language in this Court’s opinion in VanDevander
v. Voorhaar, 136 Md. App. 621, 630 (2001), strongly suggests that under the same “receipt
of” language in the Law Enforcement Officers’ Bill of Rights as it then existed the
triggering day is the day the Hearing Board issues its report. (“The hearing board’s report
came forth on November 12, 1998. Sheriff Voorhaar’s first hearing on that report was
scheduled for December 22—ten days, we note, past the [30 day] statutory deadline.”)
                                             2
December 17 would have been beyond the 30-day time period. In all likelihood, the

Commissioner cancelled the December 17, 2015 meeting because, like everyone else, he

thought it would be beyond the 30-day deadline for issuing a final decision.

          On December 16, 2015, the Commissioner issued his final order, by means of a

letter addressed to Foy, explaining that he was increasing the penalty to termination and

the basis for that decision. The final order thus was issued within 30 days of November

16, 2015 (the day everyone thought was the 30th day) and, more importantly, within 30

days of November 23, 2016 (the day that, as the Majority explains, and as I agree, in fact

was the 30th day).

          The only provision of the Correctional Officers’ Bill of Rights (“COBR”) governing

review by the appointing authority of a hearing board’s recommendations is Corr. Servs.

section 10-910(b). The 30-day time period at the crux of this case is set forth at subsection

(b)(1):

          Within 30 days after receipt of the recommendations of the hearing board,
          the appointing authority shall: (i) review the findings, conclusions, and
          recommendations of the hearing board; and (ii) issue a final order.

Subsection (b)(5) requires the appointing authority to obtain the approval of the Secretary

before terminating a correctional officer under this subsection. And subsection (b)(6) sets

out the steps that must be taken for an increase in the recommended penalty:

          With the approval of the Secretary, the appointing authority may increase the
          recommended penalty of the hearing board if the appointing authority:
          (i)    reviews the entire record of the proceedings of the hearing board;
          (ii)   meets with the correctional officer and allows the correctional officer
                 to be heard on the record;
          (iii) at least 10 days before the meeting, discloses and provides in writing
                 to the correctional officer any oral or written communication not

                                                3
              included in the record of the hearing board on which the decision to
              consider increasing the penalty is wholly or partly based; and
       (iv)   states on the record the substantial evidence on which the appointing
              authority relied to support the increase of the recommended penalty.

(Emphasis added.) Subsection (b)(6) does not expressly state that those steps all must be

taken within 30 days of the appointing authority’s receipt of the Hearing Board’s decision.

       The issue in this case only concerns the meeting required by subsection (b)(6)(ii),

specifically that it was held but not recorded.        I agree with the Majority that the

Commissioner’s written summary of the meeting did not comply with, or substantially

comply with, the requirement that the meeting be “on the record.” I depart from the

Majority with respect to the consequence of the Commissioner’s having held a meeting,

but not a meeting “on the record,” before issuing his timely final decision.

       As the Majority acknowledges, Hird v. City of Salisbury, 121 Md. App. 496 (1998),

is not on point. The issue there was whether an officer whose penalty for a disciplinary

finding under the Law Enforcement Officers’ Bill of Rights (“LEOBR”) had been

increased timely filed her petition for judicial review in the circuit court, under Rule 7-203.

As pertinent, that rule required (and still does) the petition for judicial review to be filed

“within 30 days after . . . the date of the order or action of which review is sought[.]” The

police chief wrote a letter to the officer stating that he was increasing her penalty, but did

not give it to her. Three days later he met with her, read the letter out loud, and handed it

to her. She filed her petition for judicial review 30 days after the latter of those two days.

The question was whether the 30-day deadline in Rule 7-203 began to run on the day the

chief wrote the letter, or the day he met with the officer and presented the letter to her.

                                              4
       At that time, the LEOBR stated:

       Before the chief may increase the recommended penalty of the hearing
       board, the chief personally shall (1) Review the entire record of the hearing
       board proceeding; (2) Meet with the law enforcement officer and permit [her]
       to be heard on the record; (3) Disclose and provide the officer in writing at
       least 10 days prior to the meeting any oral or written communication not
       included in the hearing board record on which the decision to consider
       increasing the penalty is based; and (4) State on the record the substantial
       evidence relied on to support the increase of the recommended penalty.

Art. 27, § 731(c) (emphasis added). We held that the action the officer was challenging

was completed on the day the chief met with the officer, which was one of the steps he was

required to take “before” he could increase her penalty, not three days earlier when he

prepared his letter but had not yet met with the officer. Therefore the petition was timely

filed. There was no contention in Hird that the police chief had not acted timely, and

therefore no issue about the consequence of an appointing authority not acting timely.3

       VanDevander v. Voorhaar, 136 Md. App. 621 (2001), also an LEOBR case, is more

on point, but does not support the conclusion that the recording failure in this case is

incurable. There, the sheriff increased to termination the hearing board’s recommended

penalty for a deputy. In an action for judicial review, the deputy complained that the sheriff

had done so without complying with the step of notifying him of communications, under

section 731(c)(3). The circuit court agreed, and remanded the case “for further proceedings

intended to cure the fatal defect in the existing order.” Id. at 631. The sheriff reconsidered

       3
        In Hird, there is no indication that the chief’s meeting with the officer was
recorded, despite the requirement that the officer be “heard on the record.”
                                              5
and reiterated his prior decision. In a second action for judicial review, the circuit court

upheld the termination.

       This Court reversed. We observed that “[a]s Hird requires, the [circuit] court

remanded the [first] action [for judicial review] to give Sheriff Voorhaar [an] opportunity

to cure the shortcoming [i.e., the disclosure failure.]” Id. at 629. We concluded, however,

that the sheriff had “essentially ignored” all the steps that were required before increasing

a recommended penalty, not just one step. Id. Therefore, he

       could not have cured the defects under the LEOBR that the court below failed
       to recognize or were otherwise beyond repair. Instead, the passing of time
       and the Sheriff’s failure to place on the record all information that should
       have been there closed the window of opportunity for enhancing [the
       deputy’s] penalty.

Id. at 631–32 (emphasis added).

       Thus, we recognized in VanDevander that there can be a failure by the appointing

authority to comply with a step required to increase the recommended penalty that is

curable after the final decision has been made. Sheriff Voorhaar’s multiple failures were

not curable, because they were tantamount to disregarding all the procedural requirements

for increasing the penalty. In the case at bar, by contrast, there was a single, technical

failure to fully comply with the requirements of Corr. Servs. section 10-910(b)(6)(ii) that

can be easily cured simply by remanding the matter to the Commissioner to hold another

meeting with Foy with a properly operating tape recorder.           I do not read Hird or

VanDevander to preclude such a remand, and in fact read VanDevander as permitting it.

       The Majority holds, however, that once the 30-day time frame for making a final

decision has passed, any failure to comply with a step required to increase the

                                             6
recommended penalty cannot be cured, and the increased penalty is invalid. The cases the

Majority cites that would support such a rigid outcome, such as Dep’t of Social Services v.

Miley, 178 Md. App. 99 (2008), concern Md. Code (1993, 2015 Repl. Vol.), section 11-

106 of the State Personnel and Pensions Article (“SPP”), which specifies, at subsection (a),

the steps an appointing authority must take “[b]efore taking any disciplinary action related

to employee misconduct,” and then imposes, at subsection (b), a “[t]ime limit” for taking

any disciplinary action:

       [With an exception not relevant] an appointing authority may impose any
       disciplinary action no later than 30 days after the appointing authority
       acquires knowledge of the misconduct for which the disciplinary action is
       imposed.

       In Miley, we held that because the appointing authority did not comply with the

required step of giving the employee written notice of the disciplinary action within 30

days of his acquiring knowledge of the employee’s misconduct, the disciplinary action was

invalid. In doing so, we relied upon Western Corr. Inst. v. Geiger, 371 Md. 125 (2002), in

which the Court of Appeals held that disciplinary actions against employees had to be

dismissed because the discipline had not been imposed within 30 days of the appointing

authority’s having acquired knowledge of the misconduct. Id. at 151 (observing that SPP

section 11-106(b) “is an unambiguously mandatory time requirement in which discipline

must be imposed”). In the course of so holding, the Court interpreted SPP section 11-106

as giving “the appointing authority 30 days to conduct an investigation, meet with the

employee the investigation identifies as culpable, consider any mitigating circumstances,

                                             7
and determine the appropriate action and give notice to the employee of the disciplinary

action taken.” Id. at 144–45 (footnote omitted).

       In my view, Geiger and its progeny do not compel the conclusion that, under the

COBR, a failure to comply with a requirement to increase the penalty that is technical and

capable of being cured cannot be cured after the appointing authority has issued his or her

final order. Subsection (b)(1) of Corr. Servs. section 10-910 sets a clear 30-day deadline

for issuing a final decision, but subsection (b)(6) does not include temporal language so as

to make clear that compliance with a requirement for increasing the penalty can never take

place by cure, after the final decision has been issued. Indeed, in the face of stricter

language in the LEOBR (“Before the chief may increase the recommended penalty of the

hearing board, the chief personally shall . . . .”), we made plain in VanDevander that some

failures to comply can be cured after the final order has been issued.

       To be sure, the recording failure in this case could have been cured before the

Commissioner issued his final order. That was not an impossibility. Unfortunately, the

parties misunderstood (and still misunderstand) that December 16, 2015, was not the last

day for the Commissioner to issue that order. Nevertheless, the COBR does not prohibit

the Commissioner from taking action to cure the recording failure post-final decision, even

if it could have been cured before. Especially given the technical nature of the failure here

and the lack of any prejudice to Foy beyond the absence of a recording, this case should be

remanded for a new meeting that is properly recorded.

                                             8