Court Opinion

ID: 2349577
Source: CourtListenerOpinion
Date Created: 2013-10-30 09:12:17.774699+00
Date Added: 2024-06-11T10:51:56.719144
License: Public Domain

461 F. Supp. 2d 607 (2006)
DAMON'S RESTAURANTS, INC., Plaintiffs,
v.
EILEEN K INC., et al., Defendants.
No. C2 04 1028.
United States District Court, S.D. Ohio, Eastern Division.
November 13, 2006.
*608 *609 *610 Thomas Edward Boyle, Jay Bernard Eggspuehler, Mark C. Melko, Wiles Boyle Burkholder & Bringardner, Columbus, OH, for Plaintiffs.
Michael D. Dortch, Kravitz, Brown & Dortch LLC, Columbus, OH, for Defendants.

OPINION AND ORDER
WATSON, District Judge.
This is a trademark action, 15 U.S.C. § 1051, et seq., in which Damon's Restaurants, Inc. (hereinafter "Plaintiff') alleges that Defendant Eileen K has acted in breach of the Franchise Agreements it has entered into with Plaintiff. Eileen K Inc., Dupont Airport Pub, Inc., and Trinity Road Restaurant Assoc. LLC., (hereinafter collectively "Defendants") deny liability and assert counterclaims alleging the wrongful termination of the Franchise Agreements, breach of their right of first refusal, civil conspiracy, breach of duty of good faith, tortious interference, promissory estoppel and unjust enrichment.
Pursuant to 28 U.S.C. § 636(b), this Court referred Plaintiffs Motion for Preliminary Injunction (Doc. 90) and Plaintiffs Motion for Contempt (Doc. 91) to United States Magistrate Judge King for evidentiary hearing and report and recommendation (Doc. 95). An evidentiary hearing was held on June 27, 2006, and based *611 on that hearing and the parties' pre- and post-hearing briefs, the Magistrate Judge issued a Report and Recommendation (Doc. 105), in which she recommended that Plaintiffs Motion for Contempt be granted and that Plaintiffs Motion for Preliminary Injunction be denied without prejudice to refiling should Defendants fail to affirmatively establish that they have satisfied the sanction imposed for their civil contempt.
Before the Court are the September 11, 2006, Objections of Plaintiff to Magistrate Judge King's August 30, 2006, Report and Recommendation (Doc. 109) (hereinafter "Plaintiffs Objections"), and the Objections of Defendants to same (Doc. 110) (hereinafter "Defendants' Objections"). Plaintiff filed a Response in Opposition to Defendants' Objections on September 21, 2006 (Doc. 111). Pursuant to 28 U.S.C. § 636(b)(1), this Court has conducted a de novo review of the Report and Recommendation (Doc. 105). For the reasons set forth below, Plaintiffs and Defendants' Objections are both OVERRULED. The Report and Recommendation is hereby ADOPTED AND AFFIRMED.
I. RELEVANT BACKGROUND
On November 7, 1996, Plaintiff, as the franchisor, and Eileen K, Inc., as the franchisee, entered into a Franchise Agreement to operate a Damon's restaurant on Concorde Drive, Dupont, Pennsylvania (hereinafter "Scranton Restaurant"). (Exhibit A attached to Complaint). On August 27, 2002, plaintiff and Eileen K, Inc., entered into a Franchise Agreement for a Damon's restaurant at 11 Green Pond Road, Rockaway Township, New Jersey (hereinafter "Rockaway Restaurant"). (Exhibit I attached to Complaint).
On October 22, 2004, Plaintiff filed the Complaint in this action, seeking injunctive and declaratory relief terminating the Franchise Agreements governing the Scranton and Rockaway Restaurants because Defendants allegedly repeatedly and successively acted in breach of the Agreements. Should the Franchise Agreements be terminated, Defendants will thereafter be required to cease operating as Damon's franchises and using Damon's trademarks in violation of the Lanham Act, 15 U.S.C. §§ 1051 et seq.
On October 29, 2004, Plaintiff filed its first motion for preliminary injunctive relief with regard to the Scranton Restaurant (Doc. 6). Then, on December 9, 2004, Plaintiff filed its second motion for injunctive relief with regard to the Rockaway Restaurant (Doc. 32). Certain aspects of the first two motions for injunctive relief were resolved by a November 17, 2004, Agreed Order and a December 27, 2004, Agreed Order issued by this Court (Docs.26, 38).
After an evidentiary hearing and consideration of the parties' briefs, this Court issued an Opinion and Order on October 7, 2005, denying Plaintiffs first and second motions for injunctive relief (Doc. 81).
On May 9, 2006, Plaintiff filed a third motion for preliminary injunction (Doc. 90) and also filed a motion for contempt (Doc. 91). On June 27, 2006, Magistrate Judge King held an evidentiary hearing in which Carl Howard, President and Chief Operating Officer of Damon's International, testified on behalf of Plaintiff and Brian Maloney, a member of the partnership among Defendants, testified on behalf of Defendants. (June 27, 2006, Evidentiary Hearing Transcript (hereinafter "Hearing Tr.") at 9, 39). All parties were represented by counsel at the hearing.
On August 30, 2006, Magistrate Judge King issued a Report and Recommendation (Doc. 105) on Plaintiffs Motion for Contempt and on Plaintiffs Motion for Preliminary Injunction. On September 11, *612 2006, Plaintiff and Defendants objected to the Report and Recommendation (Docs.109, 110). Those objections are ripe for review.
II. ANALYSIS
A. Defendants' Objections
Defendants object to five specific portions of the Report and Recommendation.
1. Defendants' failure to pay royalties and production fund fees.
Defendants object to Magistrate Judge King's conclusion that they breached the Franchise Agreements and violated this Court's Agreed Orders by failing to pay royalties and production fund fees to Plaintiff. (Defendants' Objections at 2-4). Although Defendants conceded at the evidentiary hearing and in Defendants' Objections that they have failed to pay royalties and production fund fees, they contend that they were relieved of this obligation through the verbal representations of Bill Burke, a representative of Plaintiff. (Id. at 2-3). In Defendants' Objections, Defendants complain that Mr. Maloney attempted to testify at the evidentiary hearing about this verbal representation, Magistrate Judge King characterized the proffered testimony as irrelevant, which "was clearly in error." (Id. at 3). In addition, Defendants now present testimony by way of affidavit Intended to corroborate Mr. Maloney's assertion that he had been verbally granted permission to withhold "franchise fees." (Affidavit of Christina Moore[1] ¶ 19 attached to Defendants' Objections). After de novo review, however, this Court agrees with Magistrate Judge King's conclusion that the testimony related to a verbal agreement to vary the Franchise Agreements is irrelevant and finds her analysis of the issue correct:
Mr. Maloney attempted to excuse this failure by testifying that he was verbally told by Bill Burke, a representative of plaintiff, that defendants need not pay royalties. Hearing Tr. at 50. Mr. Burke denies that he did so and in fact represents that he had no authority to do so. Affidavit of Bill Burke attached as Exhibit B to Plaintiffs Motion for Preliminary Injunction. In any event, however, Section XXIV of both franchise agreements provides that "no amendment, change or variance from this Agreement shall be binding on either party unless executed and delivered in writing." Exhibits A, I to Complaint; Hearing Tr. at 51-2.
(Report and Recommendation at 11) (emphasis added). Consequently, a verbal agreement under any circumstances simply cannot serve to vary the Franchise Agreements and any testimony related to it is inadmissible parole evidence. Even if the testimony relating to Mr. Burke's alleged verbal representation had been admitted, and even crediting the new affidavit testimony that Defendants present, Defendants still cannot explain how that testimony could disturb the Magistrate Judge's conclusion. Indeed, it is quite clear to this Court that, had the line of questioning relating to the alleged verbal agreement between Mr. Burke and Mr. Maloney been allowed, it would have had no impact on Magistrate Judge King's analysis and would leave her conclusion, with which this Court agrees, undisturbed.
Accordingly, Defendants' Objections to this portion of the Report and Recommendation are without merit and are therefore OVERRULED.
*613 2. Defendants' failure to report sales.
In the Report and Recommendation, the Magistrate Judge concluded that Defendants failed to report sales to Plaintiff as is required by the Franchise Agreements and by this Court's Agreed Orders. (Report and Recommendation at 12-13). Defendants contend that the portion of the "Report and Recommendation regarding the failure of Defendants to report sales is unwarranted under the facts of this case." (Defendants' Objections at 4). Defendants explain that, even though it later "turned out to be true" that the sales had not been reported. "Magistrate Judge King wholly ignores the justifiable reasons for this failure", i.e., an inadvertent failure based on a "computer glitch" that resulted in little hardship to Plaintiff and that has now been cured. (Id.) Defendants' argument is unpersuasive.
At the evidentiary hearing, Mr. Maloney did not deny that Defendants had failed to report sales to Plaintiff in violation of the Franchise Agreements and of this Court's Agreed Orders. Instead, he testified that he was unaware that Plaintiff had not received the reports. (Hearing Tr. at 52). Mr. Maloney asserted that the sales reports had been prepared but he could not explain why Plaintiff had not received those reports. (Id. at 53). Mr. Maloney further testified that, had he been notified that plaintiff had not received the reports, he would "have had them sent out immediately." Id. Assessing the credibility of this testimony, Magistrate Judge King determined:
The Court declines to credit Mr. Maloney's testimony considering that he had in fact been notified on April 11, 2006, that plaintiff had not received sales reports and yet did nothing to remedy the situation for over two months, i.e., the time between the date Mr. Maloney claims he became aware of the reporting default (April 11, 2006) and the date he testified at the evidentiary hearing before this Court (June 27, 2006). Id.; Hearing Tr. Exhibit 92. Mr. Maloney even failed to bring the alleged reports to the evidentiary hearing.
(Report and Recommendation at 13). After conducting a de novo review of the record, this Court finds Magistrate Judge King's analysis and credibility finding to be correct.[2]
Defendants also argue that, since the evidentiary hearing, sales reports have been issued. (Defendants' Objections at 4). Defendants, however, again offer no evidence whatsoever to support this assertion. On the other hand, Plaintiff offers evidence that although Defendants did in fact report some sales, those reports fail to fully conform to the requirements of the Franchise Agreements. (Affidavit of Carl Howard ¶¶ 3, 4 attached to Plaintiffs Response in Opposition to Defendants' Objections). Moreover, Defendants have made no sales reports for the Scranton Restaurant since June 18, 2006, or for the Rockaway Restaurant since June 11, 2006, which is evidence of their continued violations of the Franchise Agreements and this Court's Agreed Orders. (Id.).
Accordingly, this Court agrees with Magistrate Judge Kings' conclusion that Defendants failed to produce the required *614 sales reports and that failure constitutes a breach of the Franchise Agreements and a violation of this Court's Agreed Orders. Accordingly, Defendants' Objections to this portion of the Report and Recommendation are OVERRULED.
3. Defendants' serving of unapproved foodstuffs.
Defendants object to the Magistrate Judge's conclusion that they served unapproved foodstuffs at the Scranton and Rockaway Restaurants. (Defendants' Objection at 4). In support of this objection, Defendants refer to Mr. Maloney's testimony that they served only approved food products. (Id. at 4-5). Defendants' objection is not well-taken.
After de novo review, this Court agrees with Magistrate Judge King's assessment of Mr. Maloney's testimony in this regard:
Also, Mr. Maloney conceded at the evidentiary hearing that, because defendants failed to pay North Star Foodservice, North Star ceased delivering approved food products to defendants' restaurants in April 2006. Hearing Tr. at 47.
However, Mr. Maloney insisted that defendants still serve only Damon's-approved foodstuffs by purchasing it from other Damon's restaurants, some located in states other than the states in which the Scranton and Rockaway restaurants are located. Id. at 40, 47-48. Notwithstanding the fact that this issue has featured prominently in the Complaint, in plaintiffs first and second motions for preliminary injunctions, in the First Agreed Order and in Plaintiffs Motion for Preliminary Injunction, defendants offered no documentation or other corroboration of this testimony. The Court places little credence in Mr. Maloney's uncorroborated testimony. See Bose Corp. v. Consumers Union of U.S., Inc., 466 U.S. 485, 500, 104 S. Ct. 1949, 80 L. Ed. 2d 502 (1984) (it is the district court's prerogative, and, Indeed, its duty, to selectively discount testimony as it weighs conflicting viewpoints and adjudicates the facts).
(Report and Recommendation 11-12). In their Objections, Defendants persist in their failure to corroborate Mr. Maloney's testimony that Defendants are serving approved foodstuff.
Defendants also renew their argument regarding the public's interest in the service of unapproved foodstuffs by Defendants. This Court agrees with Magistrate Judge King's assessment and determination of this issue:
In the October 7, 2005, Opinion and Order, the Court noted that plaintiffs purported concern for the health and safety of the public was belied by its accommodation of defendants' violations of the franchise agreements.
However, since the issuance of the October 7, 2005, Opinion and Order, circumstances have again changed significantly. . . . In the interim, plaintiff has not only vigorously attempted to vindicate its rights in this Court, but defendants have made no significant progress in remedying their defaults under the franchise agreements. Indeed, defendants have failed to comply with either the First Agreed Order or the Second Agreed Order. . . .
At the time that plaintiffs earlier request for injunctive relief was denied, defendants were serving approved food, including approved meat products. When defendants used unapproved products, they utilized plaintiffs deviation request program. See, e.g., Defendants' Exhibits 156-163 from May 24, 2005 Evidentiary Hearing. By contrast, Mr. Maloney testified at the June 27, 2006 evidentiary hearing that, since *615 April 2006, defendants have obtained food products from other Damon's restaurants-one as far away as North Carolina. Hearing Tr. at 47. Even if this testimony is credited, which this Court is disinclined to do, defendants offer no insight into the quality control involved in the transfer of these food products to the Pennsylvania and New Jersey restaurants, and, by their defaults under the franchise agreements, have prevented the plaintiff from assuring that quality. The public has a strong interest in trusting that the food served in a restaurant has been properly transported, stored and prepared. . . .
Since the earlier denial of plaintiffs request for interim injunctive relief, defendants have not only failed to demonstrate material progress in correcting their earlier defaults, but their additional defaults are more serious and pose a greater threat to plaintiffs ability to function as a franchisor.
(Report and Recommendation at 16). Accordingly, Defendants' Objections to this portion of the Report and Recommendation are without merit and are therefore OVERRULED.
4. Defendants' failure to allow Plaintiff to inspect the franchised restaurants.
Defendants object to Magistrate Judge King's finding that Defendants failed to allow Plaintiffs business consultants to inspect their franchised restaurants. (Defendants' Objections at 6-7). Defendants argue that:
Magistrate Judge King fails to consider that at the time that [Plaintiffs representative] Mr. Ratliff sought entry, it had been ordered that day to day business communications between the two franchises and Damon's would be "made exclusively through Carl Howard, the Chief Operating Officer of Damon's and James Meaney, Damon's General Counsel, and not through other Damon's personnel." (Agreed Order ¶ 7). When Defendants informed Mr. Ratliff that he must be accompanied by Mr. Howard, they were merely attempting to comply with this Court's order.
(Id. at 7). Defendants' argument is simply misleading. Had Defendants accurately quoted the Agreed Order to which they refer, they would perhaps not have made this argument. The Agreed Order actually provides that "communications from Eileen K and/or Dupont, to Damon's, shall be made exclusively through Carl Howard, the Chief Operating Officer of Damon's, and James Meaney, Damon's General Counsel, and not through other Damon's personnel" (Doc. 26 at 2-3) (emphasis added). The quoted language upon which Defendants rely simply does not apply to Plaintiffs efforts to enforce its rights in this regard. Morever, to the extent that Defendants' misrepresentation of the terms of the Agreed Order was intentional, Defendants are cautioned to reconsider their argument.
Accordingly, Defendants' Objections to this portion of the Report and Recommendation are OVERRULED.
5. Defendants' failure to maintain insurance.
Defendants admit that they allowed the insurance coverage to lapse on the Rockaway and Scranton Restaurants, which is clearly a violation of the Franchise Agreements. Defendants, however, object to the Magistrate Judge's decision to discredit Mr. Maloney's testimony that the restaurants are currently properly insured:
Magistrate Judge King's findings regarding this issue are in error. Indeed, Mr. Maloney testified that his restaurants are adequately insured. Magistrate *616 Judge King chose not to believe Mr. Maloney, but the fact remains  Defendants' restaurants were insured and remain insured today. [No citation to evidence]
(Defendants' Objections at 8). A de novo review of the record, however, compels this Court to agree with Magistrate Judge King's analysis and conclusion on this issue:
Mr. Maloney conceded that defendants had allowed insurance for the Scranton and Rockaway Restaurants to lapse, in violation of Section VII(B) of the franchise agreements, which requires defendants to have insurance in "full force and effect during the entire term" of the franchise agreements. Hearing Tr. at 39-40, 46-7. Although Mr. Maloney testified that there is insurance currently in place on both the Scranton and Rockaway Restaurants, his testimony is again undermined by his failure to offer any support whatsoever for that assertion. Mr. Maloney could not recall the name of the insurance carrier providing the coverage, whether Damon's Restaurants, Inc., was named as an additional insured on the policies or whether copies of the polices had been provided to plaintiff. Id. at 46-7.
(Report and Recommendation at 15). In Defendants' Objections, Defendants again offer absolutely no evidence of insurance coverage, nor do they provide any details regarding the alleged coverage. This Court, too, declines to credit Mr. Maloney's testimony and concludes that the record amply supports the Magistrate Judge's findings.
Accordingly, Defendants' Objections to this portion of the Report and Recommendation are OVERRULED.
B. Plaintiff's Objections
Plaintiff objects to the Report and Recommendation "only with respect to the fact that, given the factual findings and legal conclusions, the preliminary injunction sought should be granted[.]" (Plaintiffs Objections at 1).
After de novo review, this Court agrees with the Magistrate Judge's recommendation to deny Plaintiffs Motion for Preliminary Injunction. Because, as Magistrate Judge King explained, the relief sought in Plaintiff's Motion for Preliminary Injunction is tantamount to a final resolution of the merits of Plaintiff's claims, the grant of the requested relief is inappropriate at this stage of the proceedings. See University of Texas v. Camenisch, 451 U.S. 390, 394, 101 S. Ct. 1830, 68 L. Ed. 2d 175 (1981); WarnerVision Entertainment, Inc. v. Empire of Carolina, Inc., 101 F.3d 259, 261 (2d Cir.1996).
Accordingly, Plaintiffs Objections are OVERRULED.
III. CONCLUSION
For the reasons stated above, Plaintiff's Objections (Doc. 109) and Defendants' Objections (Doc. 110) are OVERRULED. Magistrate Judge King's August 30, 2006 Report and Recommendation (Doc. 105) is hereby ADOPTED AND AFFIRMED.
Plaintiffs Motion for Contempt (Doc. 90) is GRANTED. Defendants are in CIVIL CONTEMPT of this Court's First Agreed Order (Doc. 26) and Second Agreed Order (Doc. 38). As a consequence of such contempt, Defendants are ORDERED to affirmatively establish with this Court, within thirty (30) days of the date of this Opinion and Order, that they have remedied the areas of noncompliance found in the August 30, 2006 Report and Recommendation and, further, that they have compensated Plaintiff for its costs and expenses as recommended in the Report and Recommendation and as set forth in Plaintiff's *617 Statement of Attorney Fees Re: Contempt Proceedings (Doc. 108).
Further, Plaintiff's Motion for Preliminary Injunction (Doc. 90) is DENIED without prejudice to renewal should Defendants fail to affirmatively establish within thirty (30) days of the date of this Opinion and Order that they have satisfied the sanction imposed for their civil contempt.
IT IS SO ORDERED.

REPORT AND RECOMMENDATION
KING, United States Magistrate Judge.
This matter is before the Court on the Motion of Plaintiff Damon's Restaurants, Inc. for Preliminary Injunction Terminating Rockaway and Scranton Franchise Agreements ("Plaintiff's Motion for Preliminary Injunction"), Doc. No. 90, and on the Motion of Plaintiff Damon's Restaurants, Inc. for an Order Requiring Defendants to Show Cause Why They Should Not Be Held in Contempt of the Court's November 17, 2004 Agreed Order ("Plaintiffs Motion for Contempt"), Doc. No. 91. Pursuant to 28 U.S.C. § 636(b), these two motions were referred to the undersigned for evidentiary hearing and report and recommendation. Doc. No. 95. An evidentiary hearing was held on June 27, 2006, and based on that hearing and the parties' preand post-hearing briefs, the Court RECOMMENDS that Plaintiff's Motion for Contempt be GRANTED and that Plaintiffs Motion for Preliminary Injunction be DENIED without prejudice to renewal should defendants not affirmatively establish, within thirty (30) days, satisfaction of the recommended remedy for their contempt.
I. RELEVANT FACTS AND PROCEDURAL HISTORY
On November 7, 1996, the parties entered into a franchise agreement to operate a Damon's restaurant on Concorde Drive, Dupont, Pennsylvania ("Scranton restaurant"). Exhibit A attached to Complaint. On August 27, 2002, the parties entered into a franchise agreement for a Damon's restaurant at 11 Green Pond Road, Rockaway Township, New Jersey ("Rockaway restaurant"). Exhibit I attached to Complaint.
On October 22, 2004, plaintiff filed the Complaint in this action, seeking injunctive and declaratory relief terminating the franchise agreements governing the Scranton and Rockaway restaurants because defendants allegedly repeatedly and successively acted in breach of the agreements. Should the franchise agreements be terminated, defendants will thereafter be required to cease operating as Damon's franchise and using Damon's trademarks in violation of the Lanham Act, 15 U.S.C. §§ 1051 et seq.
On October 29, 2004, plaintiff filed a motion for preliminary injunctive relief with regard to the Scranton restaurant. Doc. No. 6. Then, on December 9, 2004, plaintiff filed a motion for injunctive relief with regard to the Rockaway restaurant. Doc. No. 32. Certain aspects of these motions for injunctive relief were resolved by a November 17, 2004, Agreed Order ("First Agreed Order") and a December 27, 2004, Agreed Order ("Second Agreed Order"). Doc. Nos. 26, 38. In the First Agreed Order, the parties agreed and the Court ordered, inter alia, that the parties would "abide by each parties' rights and obligations under the respective Franchise Agreements . . ." First Agreed Order at 2. Also, the parties agreed and the Court ordered that defendants offer and serve only Damon's approved food products. Id. 1-2.
In the Second Agreed Order, the parties agreed and the Court ordered defendants to "accurately report to [plaintiff] all sales *618 made at the Scranton (Pennsylvania) Restaurant and Rockaway (New Jersey) Restaurant and pay to Damon's all royalties and production fund fees based on gross sales at these restaurants." Second Agreed Order at 1.
After an evidentiary hearing and consideration of the parties' briefs, the Court issued an Opinion and Order on October 7, 2005 ("October 7, 2005, Opinion and Order"), denying the remaining portions of plaintiff's motions for injunctive relief. Doc. No. 81. In the October 7, 2005, Opinion and Order, the Court set out the following facts:
1. Scranton Restaurant
Plaintiff maintains that since the execution of the Scranton Restaurant Franchise Agreement, Eileen K defaulted and has been otherwise deficient on numerous occasions. Said acts involved one or more incidents of a failure to pay royalties and production fees, and other acts of failing to comply with the Franchise Agreement and operating guidelines by, inter alia, offering and serving unapproved food products. Plaintiff maintains from 1998 to the present it issued six Notices of Default, sent a number of letters and e-mails and, conducted several on site inspections, all of which placed Eileen K on notice of the numerous alleged violations and defaults.
On October 19, 2004, Plaintiff served Eileen K with a Notice of termination of the Scranton Restaurant Franchise Agreement.
. . . . .
2. Rockaway Restaurant
Similar to the Scranton Restaurant, Plaintiff alleges, since the execution of the Rockaway Restaurant Franchise Agreement, Eileen K committed numerous acts of default and deficiency, including failure to pay royalties and production fees and failure to comply with the Franchise Agreement and operating guidelines by, inter alia, offering and serving unapproved food products. As such, Plaintiff sent a Notice for Default to Eileen K. Subsequently, on October 19, 2004, Plaintiff served Eileen K. with a Notice of Termination for the Rockaway Restaurant Franchise Agreement.
Id. at 2-3.
On April 11, 2006, plaintiff again served defendants with notices of termination of the franchise agreements for the Scranton and Rockaway restaurants. June 27, 2006, Hearing Transcript ("Hearing Tr.") Exhibits 91, 92.
On May 9, 2006, plaintiff filed Plaintiffs Motion for Preliminary Injunction, requesting the following injunctive relief:
1. Terminating the Franchise Agreements between Damon's and Defendant Eileen K, Inc. (hereinafter "Eileen K") relating to the Scranton and Rockaway Restaurants and ordering Defendants to immediately cease all activity relative to operation of the restaurants, and to undertake all actions necessary and required by the Franchise Agreements to decharacterize the restaurants and comply with § XVII(A)(1)-(8) of the Franchise Agreements, and to cease all operations as a Damon's franchisee; and further that Defendants be enjoined from using confidential, trade secret, and/or proprietary information of Damon's, and to be enjoined from using the trademark and/or trade dress of Damon's, or trademarks or trade dress confusingly similar to that of Damon's for any promotion, advertising, offering, or the rendering or offering of any restaurant services to the public;

*619 2. Ordering Defendants to properly terminate the restaurants, as Damon's Restaurants, ordering the preservation of all financial records and Point of Sale records (both electronic and hardcopy), and ordering an audit of the sales for an accounting of amounts due and owing relative to the operation of the restaurant through the termination of the Franchise Agreements;
3. Prohibiting Defendants from violating 15 U.S.C. § 1125(a), et seq [Section 43 of Lanham Act, 15 USCS §§ 1051 et seq., creates statutory tort of false representation of goods in commerce];
4. Enjoining Defendants, their agents, servants, employees, attorneys and all those persons in active concert or participation with them from using the trademark "Damon's" or any confusingly similar designation, alone or in combination with other words, as a trademark, trade name component, domain name, or otherwise to market, advertise or identify restaurant services, and related products and services;
5. Enjoining Defendants from infringing Damon's mark;
6. Enjoining Defendants from unfairly competing with Damon's in any manner whatsoever;
7. Enjoining Defendants from causing likelihood of confusion, injury to business reputation, or dilution of the distinctiveness of Damon's symbols, labels or forms of advertisement;
8. Requiring that Defendants file with the Court and serve on Damon's within thirty (30) days after the injunction is issued a written report under oath setting forth in detail the manner and form in which they have complied with the injunction;
9. Requiring Defendants to deliver up and destroy all literature, advertising, and other material bearing the infringing designation;
10. Requiring Defendants to take any and all steps necessary to insure that their agents do not sell or offer for sale restaurant services and related products/services, bearing said infringing mark; and
11. Requiring Defendants to account for and pay to Damon's any and all fees due under the Franchise Agreements until the date of cessation of operation of the restaurants.
Plaintiffs Motion for Preliminary Injunction at 8-9. Additionally, on May 9, 2006, plaintiff filed Plaintiff's Motion for Contempt, based on defendants' alleged violations of the First Agreed Order. Doc. No. 91. Defendants failed to respond to either of these motions within rule. See S.D. Ohio L.R. 7.2(a)(2).
On June 22, 2006, plaintiff filed Plaintiff Damon's Restaurant Inc.'s Supplemental Brief in Support of its Motions for Preliminary Injunction and Contempt, alleging that defendants had still not paid royalties since the filing of Plaintiffs Motion for Preliminary Injunction. Doc. No. 99.
On June 26, 2006, plaintiff filed Plaintiff Damon's Restaurant Inc.'s Second Supplemental Brief in Support of its Motions for Preliminary Injunction and Contempt, based on defendants' alleged violations of the Second Agreed Order. Doc. No. 100.
On June 27, 2006, an evidentiary hearing on Plaintiffs Motion for Contempt and on Plaintiffs Motion for Preliminary Injunction was held. See Doc. No. 102. Carl Howard, President and Chief Operating Officer of Damon's International, testified on behalf of plaintiff and Brian Maloney, a member of the partnership between *620 defendants, Eileen K, DuPont Airport, Inc. and Trinity Road Restaurants Association, LLC, testified on behalf of defendants. Hearing Tr. at 9, 39. All parties were represented by counsel at the hearing.
On July 14, 2006, defendants filed their post-hearing brief ("Defendants' Post-Hearing Brief"), Doc. No. 103, and on July 28, 2006, plaintiff filed its response to defendants' post-hearing brief ("Plaintiffs Response to Defendants' Post-Hearing Brief"), Doc. No. 104. Plaintiffs motions are now ripe for consideration.
II. ANALYSIS
A. Challenge to Certain Documents Submitted at the Evidentiary Hearing
At the June 27, 2006, evidentiary hearing, defendants objected on hearsay grounds to four documents proffered as exhibits by plaintiff: Exhibits 93 and 94, e-mails purportedly received by plaintiff from customers with various complaints about the Rockaway restaurant; Exhibits 95 and 96, e-mails purportedly received by plaintiff from North Star Foodservice (previously U.S. Foods) indicating that it stopped delivering approved meat products to the Scranton and Rockaway restaurants on April 4, 2006. The Court indicated at the hearing that it would take defendants' objections under advisement and would rule on the objections in this Report and Recommendation.
In their post-hearing brief, defendants did not address their objections to these four exhibits. In plaintiffs response to the post-hearing brief, however, plaintiff correctly notes that the Federal Rules of Evidence generally do not apply to preliminary injunction hearings. Plaintiffs Response to Defendants' Post-Hearing Brief at 7. The United States Court of Appeals for the Sixth Circuit has not explicitly stated whether hearsay evidence may be considered in the context of a preliminary injunction hearing. In re DeLorean Motor Co., 755 F.2d 1223, 1230 n. 4 (6th Cir.1985) ("The parties assume that the Federal Rules of Evidence are fully applicable to a hearing on a motion for preliminary injunction. We express no opinion on this question. But see 11A Charles A. Wright, Arthur R. Miller & Mary Kay Kane, Federal Practice and Procedure § 2949 (1973) (affidavits may be used to support preliminary injunction; `trial court should be allowed to give even inadmissible evidence some weight')"). This Court, however, and other district courts within this circuit have considered such evidence, as have numerous other circuit courts. See United States v. O'Brien, 836 F. Supp. 438, 441 (S.D.Ohio 1993) (J. Beckwith); Family Trust Foundation, Inc. v. Wolnitzek, 345 F. Supp. 2d 672, 699 n. 10 (E.D.Ky.2004); Performance Abatement Servs. v. Lansing Bd. of Water & Light, Case No. 5-98-CV-70 2001 U.S. Dist. LEXIS 2891, *5 (W.D.Mich. Mar.6, 2001); Toledo Area AFL-CIO Council v. Pizza, 898 F. Supp. 554, 558-59 (N.D.Ohio 1995); F.T.C. v. Renaissance Fine Arts, Ltd., Case No. 1:94CV0157, 1994 WL 543048, at *8 (N.D.Ohio Sept.1, 1994); Kos Pharmaceuticals, Inc. v. Andrx Corp., 369 F.3d 700, 718 (3d Cir.2004); Heideman v. South Salt Lake City, 348 F.3d 1182, 1188 (10th Cir. 2003); Ty, Inc. v. GMA Accessories, Inc., 132 F.3d 1167, 1171 (7th Cir.1997); Levi Strauss & Co. v. Sunrise Int'l Trading, Inc., 51 F.3d 982, 985 (11th Cir.1995); Sierra Club, Lone Star Chapter v. FDIC, 992 F.2d 545, 551 (5th Cir.1993); Flynt Distrib. Co. v. Harvey, 734 F.2d 1389, 1394 (9th Cir.1984); cf. University of Texas v. Camenisch, 451 U.S. 390, 395, 101 S. Ct. 1830, 68 L. Ed. 2d 175 (1981) ("a preliminary injunction is customarily granted on the basis of procedures that are less formal and evidence that is less complete *621 than in a trial on the merits"); 11A C. Wright & A. Miller, Federal Practice and Procedure § 2949 (2d ed.1995) ("it is not surprising that in practice affidavits usually are accepted on a preliminary injunction motion without regard to the strict standards of Rule 56(e), and that hearsay evidence also may be considered").
After analyzing the relevant case law, it appears appropriate that this Court accord some weight to Exhibits 93, 94, 95 and 96 at this stage of the proceedings, even assuming that they are properly characterized as hearsay.
However, the Court concludes that Exhibits 93 and 94 are not properly so characterized, because the statements within those documents are not "offered . . . to prove the truth of the matter asserted," i.e., the restaurants were out of many items, had no working credit card machine, were dirty etc. Fed.R.Evid. 801© Instead, the e-mails were offered to show merely that plaintiff received complaints from customers about the defendants' operations.
Moreover, the Court has not relied in any way on Exhibits 95 and 96 because Mr. Maloney testified on behalf of defendants that defendants had in fact stopped receiving approved meat products from North Star Foodservice at the beginning of April 2006 for non-payment of amounts due.
B. Plaintiff's Motion for Preliminary Injunction[1]
Plaintiff moves for a preliminary injunction under Fed.R.Civ.P. 65. The decision whether or not to issue a preliminary injunction falls within sound discretion of the district court. Friendship Materials, Inc. v. Michigan Brick, Inc., 679 F.2d 100, 102 (6th Cir.1982). As Judge Watson stated in his October 7, 2007, Opinion and Order:
The party seeking the injunction must establish its case by clear and convincing evidence. Garlock, Inc. v. United Seal, Inc., 404 F.2d 256, 257 (6th Cir.1968); Deck, 29 F.Supp.2d at 433 (N.D.Ohio 1998); Vanguard Transp. Sys., Inc. v. Edwards Transfer & Storage Co., 109 Ohio App. 3d 786, 792-93, 673 N.E.2d 182 (1996). To meet this burden, the plaintiff's evidence must more than outweigh the evidence opposed to it. The plaintiffs evidence must persuade the court that its claims are highly probable, Colo' rado v. New Mexico, 467 U.S. 310, 316, 104 S. Ct. 2433, 81 L. Ed. 2d 247 (1984), or create a firm belief or conviction in the facts the plaintiff seeks to establish, see, e.g., Lansdowne v. Beacon Journal Pub. Co., 32 Ohio St. 3d 176, 180-81, 512 N.E.2d 979 (1987).
October 7, 2007, Opinion and Order at 4.
A preliminary injunction is an extraordinary remedy that should be granted only after the Court has carefully considered the following four factors:
(1) whether the movant has a "strong" likelihood of success on the merits; (2) whether the movant would otherwise suffer irreparable injury; (3) whether issuance of a preliminary injunction would cause substantial harm to others; and (4) whether the. public interest would be served by issuance of a preliminary injunction.
Leary v. Daeschner, 228 F.3d 729, 736 (6th Cir.2000) (citing McPherson v. Michigan High Sch. Athletic Ass'n, 119 F.3d 453, 459 *622 (6th Cir.1997) (en banc), quoting Sandison v. Michigan High Sch. Athletic Ass'n, 64 F.3d 1026, 1030 (6th Cir.1995)). When considering these factors, the district court should balance each factor against the others to arrive at its ultimate determination. Id. These factors are not prerequisites to injunctive relief; rather, they are factors that the Court must balance. In re DeLorean Motor Co., 755 F.2d at 1229; Michigan Bell Tel. Co. v. Engler, 257 F.3d 587, 592 (6th Cir.2001) (no single factor is determinative.); Monongahela Power Co. v. Schriber, 322 F. Supp. 2d 902, 918 (S.D.Ohio 2004) (J. Sargus) (same).
1. Success on the merits
Plaintiff argues that there is a strong likelihood that it will be successful in proving that defendants are in breach of the franchise agreements that govern the Scranton and Rockaway restaurants, thereby entitling it to the declaratory and injunctive relief that it seeks in this action. In the October 7, 2005, Opinion and Order, Judge Watson concluded that plaintiff had failed to establish a substantial likelihood of probability of success on the merits:
Turning to the first element, without stating the Court's ultimate opinion on the merits of the case, Plaintiff fails to establish a substantial likelihood or probability of success on the merits. The evidence presented at the preliminary injunction hearing revealed, that while Defendants failed to timely pay royalty payments, they subsequently paid the royalty payments. Plaintiff either accepted the royalty payments or, at a minimum, did not return them. . . . Further, Defendants presented testimony that they have been current on their royalty payments since paying them by electronic funds transfer. Additionally, questions of fact exist as to whether Defendants were serving unapproved foodstuffs. . . .
October 7, 2005, Opinion and Order at 4-5.
However, since the issuance of the October 7, 2005, Opinion and Order, circumstances have changed significantly. At the June 27, 2006, evidentiary hearing, Mr. Maloney conceded that defendants have failed to timely pay royalty and production fund payments for the past year. Hearing Tr. at 50. Indeed, defendants have paid absolutely no royalty and production fund payments to plaintiffs, timely or otherwise, since August 2005. Id. Failure to pay royalties is a violation of Section IV of the franchise agreements and the Second Agreed Order. Doc. No. 38; Exhibits A, I attached to Complaint.
Mr. Maloney attempted to excuse this default by testifying that he was verbally told by Bill Burke, allegedly a representative of plaintiff, that defendants need not pay royalties. Hearing Tr. at 50. Mr. Burke denies that he did so and in fact represents that he had no authority to do so. Affidavit of Bill Burke attached as Exhibit B to Plaintiffs Motion for Preliminary Injunction. In any event, however, Section XXIV of both franchise agreements provides that "no amendment, change or variance from this Agreement shall be binding on either party unless executed and delivered in writing." Exhibits A, I to Complaint; Hearing Tr. at 51-2. Thus, any such attempted modification of defendants' obligations in this regard was ineffective and defendants were unreasonable in acting  or failing to acting reliance on such attempted modification.
Further, although Judge Watson found an issue of fact with regard to the serving of unapproved foodstuffs, plaintiff has now offered persuasive evidence that defendants have been serving unapproved foodstuffs at the Scranton and Rockaway restaurants. On July 13, 2006, Mr. Howard and Ray Ratliff, plaintiffs Franchise Business *623 Consultant,[2] visited and inspected the Scranton restaurant and discovered that unapproved meat products were being served. Affidavit of Ray Ratliff attached as Exhibit A to Plaintiffs Motion for Preliminary Injunction. Also; Mr. Maloney conceded at the evidentiary hearing that, because defendants failed to pay North Star Foodservice, North Star ceased delivering approved food products to defendants' restaurants in April 2006. Hearing Tr. at 47.
However, Mr. Maloney insisted that defendants still serve only Damon's-approved foodstuffs by purchasing it from other Damon's restaurants, some located in states other than the states in which the Scranton and Rockaway restaurants are located. Id. at 40, 47-48. Notwithstanding the fact that this issue has featured prominently in the Complaint, in plaintiff's first and second motions for preliminary injunctions, in the First Agreed Order and in Plaintiffs Motion for Preliminary Injunction, defendants offered no documentation or other corroboration of this testimony. The Court places little credence in Mr. Maloney's uncorroborated testimony. See Bose Corp. v. Consumers Union of U.S., Inc., 466 U.S. 485, 500, 104 S. Ct. 1949, 80 L. Ed. 2d 502 (1984) (it is the district court's prerogative, and, indeed, its duty, to selectively discount testimony as it weighs conflicting viewpoints and adjudicates the facts). The evidence before the Court compels the conclusion that defendants have been and are currently serving unapproved foodstuff in the Scranton restaurant and in the Rockaway restaurant when it was open for business. Failure to serve approved food is a violation of Section XVI(4)(a) of the franchise agreements and of the First Agreed Order. Doc. No. 26; Exhibits A I attached to Complaint.
In addition to the changes related to royalty and production fund payments and the food served by defendants since the October 7, 2005, Opinion and Order, the record now before the Court includes the following evidence supportive of plaintiff s request for injunctive relief:
First, defendants admit that they have failed to report sales to plaintiff, which is a violation of Sections IV(A) and (B) of the franchise agreements and of the Second Agreed Order. Doc. No. 38; Exhibits A, I attached to Complaint. Defendants have not reported sales from the Scranton restaurant since January 2006. Affidavit of Fara Palmer[3] ¶ 3 attached to Plaintiffs Motion for Preliminary Injunction; Hearing Tr. at 9-14; Hearing Tr. Exhibit 90. Defendants also failed to report sales from the Rockaway restaurant on October 2, 2005, February 5, 2006, March 19, 2006, March 26, 2006, April 2, 2006 and April 16, 2006. Affidavit of Fara Palmer ¶ 4 attached to Plaintiffs Motion for Preliminary Injunction; Hearing Tr. at 9-14; Hearing Tr. Exhibit 89.
Mr. Maloney does not deny that defendants failed to report sales but, instead, merely testified that he was unaware that plaintiff had not received the reports. Hearing Tr. at 52. He represents that the reports had been prepared and could not explain why plaintiff had not received those reports. Id. at 53. Mr. Maloney further testified that, had he been notified that plaintiff had not received the reports, he would "have had them sent out immediately." *624 Id. The Court declines to credit Mr. Maloney's testimony considering that he had in fact been notified on April 11, 2006, that plaintiff had not received sales reports and yet did nothing to remedy the situation for over two months, i.e., the time between the date Mr. Maloney claims he became aware of the reporting default (April 11, 2006) and the date he testified at the evidentiary hearing before this Court (June 27, 2006). Id.; Hearing Tr. Exhibit 92. Mr. Maloney even failed to bring the alleged reports to the evidentiary hearing. The Court finds by clear and convincing evidence that defendants have failed to report all sales.
Second, Mr. Howard, plaintiff's president and CEO, testified that plaintiff did not receive a request, or even a notice, that defendants planned to close the Rockaway Restaurant. Hearing Tr. at 22, 57, which Mr. Maloney concedes has been closed at: east temporarily. The franchise agreement relating to that restaurant forbids the unilateral closing of the restaurant and expressly provides for closing only upon plaintiff's prior written approval. Exhibit I attached to Complaint. Mr. Maloney testified that, on the day before he closed the Rockaway restaurant, he sent a facsimile message to Mr. Howard informing him of the closing. Hearing Tr. at 49-50. However, again, Mr. Maloney failed to produce a copy of the fax at the evidentiary hearing, even though he knew that the issue would be addressed at the preliminary injunction hearing:
Q. Well, you knew that the closing of the Rockaway restaurant was one of the issues dealt with in this evidentiary hearing today, correct?
A. That's correct.
Q. Did you bring with you a copy of this written communication with Mr. Howard that you claim you sent him about closing the Rockaway restaurant?
A: No.
Q. You claim you have that back in the office, correct?
A. Yes.
Hearing Tr. at 49-50. Again, the Court declines to credit Mr. Maloney's testimony in this regard.
In any event, however, Section XVI(A)(3)(a) of the Rockaway restaurant franchise agreement required  not notice of the franchisee's unilateral closing  but plaintiffs prior written approval. Indeed, the agreement may be terminated when a franchisee "ceases to do business or voluntarily abandons Restaurant operation without prior written approval of Franchisor. . . ." Exhibit I attached to Complaint; Hearing Tr. at 21. Defendants concede that no such prior written approval was granted prior to their closing of the Rockaway restaurant. Hearing Tr. at 22, 49-50.
Third, Mr. Maloney also conceded that defendants denied plaintiff's Franchise Business Consultant, Mr. Ratliff, access to the Scranton and Rockaway restaurants. Hearing Tr. at 23. That denial constitutes a violation of Section X(D) of the franchise agreements. Exhibit A, I attached to Complaint. Plaintiff argues that this violation of the franchise agreement is particularly egregious because it prevented plaintiff from assuring food and service standards designed to serve the welfare of patrons. Plaintiffs Response to Defendants' Post-Hearing Brief at 5-6.
Fourth, Mr. Maloney conceded that defendants had allowed insurance for the Scranton and Rockaway restaurants to lapse, in violation of Section VII(B) of the franchise agreements, which requires defendants to have insurance in "full force and effect during the entire term" of the franchise agreements. Hearing Tr. at 39-40, *625 46-7. Although Mr. Maloney testified that there is insurance currently in place on both the Scranton and Rockaway restaurants, his testimony is again undermined by his failure to offer any support whatsoever for that assertion. Moreover, Mr. Maloney could not recall the name of the insurance carrier providing the coverage, whether Damon's Restaurants, Inc., was named as an additional insured on the policies or whether copies of the polices had been provided to plaintiff. Id. at 46-7.
The evidentiary hearing provided clear and convincing evidence sufficient to persuade the Court that eventual success on plaintiff's claims is "highly probable," See Colorado v. New Mexico, 467 U.S. at 316, 104 S. Ct. 2433, i.e., that plaintiff has demonstrated a "strong likelihood of success on the merits" of its claims that defendants have acted in breach of the franchise agreements. See Leary, 228 F.3d at 736.
2.Irreparable injury
Plaintiff argues that it will suffer irreparable harm if a preliminary injunction does not issue. In the October 7, 2005, Opinion and Order, Judge Watson concluded that plaintiff had failed to demonstrate a threat of irreparable harm:
Plaintiffs own inaction undermines any potential finding of irreparable harm. Plaintiff's witnesses testified to years of dealing with Defendants regarding alleged failure to comply with the Scranton and, recently, the Rockaway Franchise Agreement. Nonetheless, based upon Plaintiff's assertions, attempts were made to work with Defendants to rectify the alleged failures and shortcomings. Evidently, Plaintiff did not believe the issues it faced with respect to Defendants' franchises previously threatened it with irreparable harm because Plaintiff failed to seek more timely judicial intervention. While the Court applauds Plaintiffs repeated attempts to resolve its disputes with Defendants prior to seeking court intervention, years of effort working to resolve repeated disputes belies the existence of irreparable harm.
However, since the issuance of the October 7, 2005, Opinion and Order, circumstances have again changed significantly.
Since the issuance of the October 7, 2005, Opinion and Order, plaintiff has not only vigorously attempted to vindicate its rights in this Court, but defendants have made no significant progress in remedying their defaults under the franchise agreements. Indeed, defendants have failed to comply with either the First Agreed Order or the Second Agreed Order. Defendants have made no royalty or production fund payments for a year and have failed to remedy their reporting deficiencies.
Since the earlier denial of plaintiff's request for interim injunctive relief, defendants have not only failed to demonstrate material progress in correcting their earlier defaults, but their additional defaults are more serious and pose a greater threat to plaintiff's ability to function as a franchisor. Its representative has been denied access to the restaurants and the credible evidence suggests that defendants are serving unapproved food products. Plaintiff convincingly argues that, "Damon's has expended substantial amounts of time and money developing and establishing its goodwill, reputation, trademarks, service marks and operating system[,]" which efforts are now in jeopardy because of defendants' defaults. Plaintiffs Response to Defendants' Post-Hearing Brief at 9; Hearing Tr. at 24-26.
"The United States Court of Appeals for the Sixth Circuit has held that "[t]he loss of customer goodwill often amounts to irreparable injury because the damages *626 flowing from such losses are difficult to compute." Basicomputer Corp. v. Scott, 973 F.2d 507, 512 (6th Cir.1992) (citing Ferrero v. Associated Materials, Inc., 923 F.2d 1441, 1449 (11th Cir.1991)). Moreover, in cases such as this, courts have consistently held that a franchisor's inability to control the nature and quality of goods and services provided under its marks irreparably harms the goodwill associated with those marks and devalues them, thus warranting injunctive relief. See, e.g., McDonald's Corp. v. Robertson, 147 F.3d 1301, 1310 (11th Cir.1998) ("Mc-Donald's faces damage to its own reputation and loss of customers caused by the Robertsons' distribution of an allegedly inferior (and possibly dangerous) product held out to be McDonald's. Customers would believe that they were eating Mc-Donald's sanctioned products when they consumed improperly cooked and unsanitarily maintained food products from the [franchisee's] store."); Dunkin' Donuts Inc. v. Kashi Enters., Inc., 106 F. Supp. 2d 1325, 1327 (N.D.Ga.2000) ("plaintiff has an important interest in the uniformity of food specifications, preparation methods, quality and appearance, facilities and service of its franchisees. . . . Not only does the defendant's conduct place the plaintiff s trademarks and trade name at risk, but more importantly, it puts the public in danger of food contamination."); Dunkin' Donuts Inc. v. Albireh Donuts, Inc., 96 F.Supp.2d. 146, 150-51 (N.D.N.Y.2000) ("Thus, because Defendants are selling products under DDI's tradename that do not conform to DDI's quality, safety, and health specifications, it is likely that there will be confusion as to the source of Defendants' products or that the value of DDI's tradename will be diminished").
Plaintiff has presented customer complaints received by it about defendants' franchised restaurants. See Hearing Tr. Exhibits 93, 94; Exhibit C attached to Defendants' Post-Hearing Brief The Court is convinced that plaintiff's inability to monitor the uniformity, quality and appearance of the foodstuffs served and the cleanliness and safety of the Scranton and Rockaway restaurants has caused, and is currently causing, plaintiff to irreparably suffer the loss of customer goodwill. The damages from this loss of customer goodwill is now, and will continue to be, difficult to compute. Accordingly, the Court concludes that, absent injunctive relief, plaintiff will suffer irreparable injury.
3. Harm to defendants
Plaintiff argues that issuance of a preliminary injunction will not cause substantial harm to defendants because the only harm would be pecuniary and would be remediable by money damages. Plaintiffs Response to Defendants' Post-Hearing Brief at 9. Moreover, although defendants' employees[4] amight lose their employment, plaintiff contends that the employment of its approximate 10,000 employees employed nationwide will be jeopardized by defendants' defaults. Id. at 10.
In the October 7, 2005, Opinion and Order, Judge Watson concluded that substantial harm would inure to defendants if a preliminary injunction were issued "on the state of the record" before the Court at that time, and that such harm should not be visited upon defendants without the opportunity for the parties to more fully develop and present their respective cases. October 7, 2005, Opinion and Order at 7. In the intervening months, the parties have had the opportunity to more fully develop their cases and the evidence *627 strongly suggests that any harm to defendants from the issuance of a preliminary injunction is attributable to their own repeated breaches of the franchise agreements See Dunkin' Donuts Inc. v. Kashi Enters., Inc., 106 F.Supp.2d at 1327 (requiring defendants to comply with franchise agreements will not result in substantial harm). Moreover, defendants have blatantly violated both the First Agreed Order and the Second Agreed Order, evidencing the futility of ordering them, once again, to comply with the franchise agreements. Consequently, any harm to defendants because of their own actions or inactions is more than outweighed by the harm to plaintiff flowing from defendants' repeated breaches.
4. Public interest
Plaintiff also argues that the public interest will be served by the requested injunctive relief because the food products at the Scranton and Rockaway restaurants are not being monitored for quality, consistency and safety. In the October 7, 2005, Opinion and Order, the Court noted that plaintiffs purported concern for the health and safety of the public was belied by its accommodation of defendants' violations of the franchise agreements. However, since the issuance of the October 7, 2005, Opinion and Order, defendants appear to have disengaged completely in their cooperation with plaintiff.
At the time that plaintiffs earlier request for injunctive relief was denied, defendants were serving approved food, including approved meat products. When defendants used unapproved products, they utilized plaintiffs deviation request program. See, e.g., Defendants' Exhibits 156-163 from May 24, 2005 Evidentiary Hearing. By contrast, Mr. Maloney testified at the June 27, 2006 evidentiary hearing that, since April 2006, defendants have obtained food products from other Damon's restaurants-one as far away as North Carolina. Hearing Tr. at 47. Even if this testimony is credited, which this Court is disinclined to do, defendants offer no insight into the quality control involved in the transfer of these food products to the Pennsylvania and New Jersey restaurants, and, by their defaults under the franchise agreements, have prevented the plaintiff from assuring that quality. The public has a strong interest in trusting that the food served in a restaurant has been properly transported, stored and prepared. Thus, the Court concludes that the issuance of the requested injunctive relief would serve the public interest.
5. Conclusion regarding injunctive relief
As this Court stated in the October 7, 2006, Opinion and Order:
Clearly a franchisor ought to have the right to enforce its franchise agreements. Moreover, Plaintiff is to be commended for its efforts to resolve potential breaches of its franchise agreements with Defendants.
October 7, 2006, Opinion and. Order at 8. The Court, however, found at that time that the evidence of record did not warrant the grant of injunctive relief. However, the record currently before this Court is more than sufficient to warrant interim injunctive relief.
C. Plaintiffs Motion for a Finding of Contempt
In Plaintiffs Motion for Contempt, as supplemented, Doc. No. 91, 100, plaintiff asks that defendants be held in contempt for failure to abide by the Court's First Agreed Order and Second Agreed Order, Doc. Nos. 26, 38. The Court assumes that plaintiff seeks a finding of civil contempt.
*628 In a civil contempt proceeding, the burden is on the petitioner to "prove by clear and convincing evidence that the respondent violated the court's prior order." Glover v. Johnson, 934 F.2d 703, 707 (6th Cir.1991). Good faith is not a defense in civil contempt proceedings. Id., at 708.[5] In making its determination, the Court must consider whether "defendants took all reasonable steps within their power to comply with the court's order," including "marshal[ing] their own resources, assert[ing] their high authority, and demand[ing] the results needed . . . in order to effectuate the course of action required by the [court's order]." Id. at 708.
For the reasons stated supra, the Court finds that defendants have failed to offer and serve only Damon's approved food products and have failed to accurately report to plaintiff all sales made at the Scranton and Rockaway restaurants and to pay to plaintiff all royalties and production fund fees based on gross sales at those restaurants, all as expressly required by the Court's prior orders, Doc. Nos. 26, 38. Further, defendants offer no persuasive justification for their failure to do so. Defendants in this case simply have not convinced the Court that they have taken all reasonable steps to comply with this Court's previous orders. Indeed, defendants have repeatedly ignored the Court's orders and, even in the face of contempt proceedings, have failed to come into compliance with those orders. The Court therefore concludes that a finding of contempt is appropriate and that the imposition of a civil sanction is warranted.
III. REMEDIES
For the reasons stated supra, the Court concludes that plaintiff has established a basis for some form of preliminary injunctive relief. However, the relief actually sought by plaintiff, i.e., essentially the final termination of the franchise agreements and enforcement of the legal consequences flowing therefrom, is tantamount to a final resolution of the merits of plaintiffs claims and may be inappropriate at this stage of the proceedings. See University of Texas v. Camenisch, 451 U.S. at 394, 101 S. Ct. 1830; WarnerVision Entertainment, Inc. v. Empire of Carolina, Inc., 101 F.3d 259, 261 (2d Cir.1996). The Court will therefore recommend the denial of Plaintiffs Motion for Preliminary Injunction at this stage of the proceedings. This recommendation is made in light of the Court's recommended grant of Plaintiffs Motion for Contempt, and recommended sanction therefor, and is intended to be without prejudice to renewal should defendants persist in their defaults under the franchise agreements.
On the other hand, and as previously explained, plaintiff has established its right to relief on Plaintiff's Motion for Contempt, as supplemented, Doc. Nos. 91, 100.. The sanction for civil contempt may be intended either to coerce future compliance with a court's order, Shillitani v. United States, 384 U.S. 364, 370, 86 S. Ct. 1531, 16 L. Ed. 2d 622 (1966), or to compensate for the injuries resulting from the noncompliance. McComb v. Jacksonville Paper Co., 336 U.S. 187, 191, 69 S. Ct. 497, 93 L.Ed. 599(1949). See also Int'l Union, United Mine Workers of Am. v. Bagwell, 512 U.S. 821, 829, 114 S. Ct. 2552, 129 L. Ed. 2d 642 (1994) ("[A] contempt fine accordingly is considered civil and remedial if it . . . compensate[s] the complainant for losses sustained."); Glover v. Johnson, 199 F.3d 310, 313 (6th Cir.1999); United *629 States v. Bayshore Assocs., Inc., 934 F.2d 1391, 1400 (6th Cir.1991)("Broadly, the purpose of civil contempt is to coerce an individual to perform an act or to compensate an injured complainant.")
The Court recommends a sanction for defendants' demonstrated contempt that is intended to both coerce future compliance and to compensate plaintiff for defendants' past noncompliance.
It is therefore RECOMMENDED that  Plaintiffs Motion for Contempt, as supplemented, Doc. Nos. 91, 100, be GRANTED and that defendants be found in civil contempt of this Court's First Agreed Order, Doc. No. 26, and Second Agreed Order, Doc. No. 38, and that, as a consequence of such contempt, defendants be ordered to affirmatively establish, within thirty (30) days, that they have remedied the areas of noncompliance found in this Report and Recommendation and, further, that they have compensated plaintiff for its costs and expenses, including attorney's fees[6] incurred in connection with the Plaintiffs Motion for Contempt, as supplemented, Doc. Nos. 91, 100, including the evidentiary hearing held on June 27, 2006. It is FURTHER RECOMMENDED that Plaintiffs Motion for Preliminary Injunction, Doc. No. 90, be DENIED without prejudice to renewal should defendants not affirmatively establish, within thirty (30) days, that they have satisfied the recommended sanction for their civil contempt.
If any party seeks review by the District Judge of the portion of this document that entails the Report and Recommendation, that party may, within ten (10) days, file and serve on all parties objections to the Report and Recommendation, and the part thereof in question, as well as the basis for the objection thereto. 28 U.S.C. § 636(b)(1); Fed.R.Civ.P. 72(b). Responses to objections must be filed within ten (10) days after being served with a copy thereof. Fed.R.Civ.P. 72(b).
The parties are specifically advised that failure to object to the Report and Recommendation will result in a waiver of the right to de novo review by the District Judge and of the right to appeal the decision of the District Court adopting the Report and Recommendation. See Thomas v. Arn, 474 U.S. 140, 106 S. Ct. 466, 88 L. Ed. 2d 435 (1985); Harris v. City of Akron, 20 F.3d 1396 (6th Cir.1994); Smith v. Detroit Fed'n of Teachers, Local 231, Am. Fed'n of Teachers, AFL-CIO, 829 F.2d 1370 (6th Cir.1987). Aug. 30, 2006.
NOTES
[1]  Ms. Moore is a previous employee of a company owned by, or controlled by, Mr. Burke. Affidavit of Christina Moore ¶¶ 1-3.
[2]  Moreover, it is simply impossible for the Magistrate Judge to have "wholly ignore[d]" Defendants' excuse for not reporting the sales when that information simply was not before her at the evidentiary hearing. That is, the "computer glitch" that Defendants now contend caused the reporting failure is mentioned for the first time only in Defendants' Objections: "After the hearing, Mr. Maloney learned that a computer glitch resulted in the failure to report sales figures at one store. Mr. Maloney then caused all sales figures at issue to be reported for both stores." (Defendants' Objections at 4)(emphasis added).
[1]  Much of the evidence, and the Court's analysis and evaluation of the evidence, also pertains to Plaintiff's Motion for Contempt.
[2]  A Damon's Franchise Business Consultant travels to different Damon's franchise restaurants to observe the businesses operations, including the cleanliness of the restaurant, the quality of the food and the hospitality of the staff. Hearing Tr. at 23.
[3]  Ms. Palmer is the purchasing coordinator for Damon's Restaurants, Inc. Affidavit of Fara Palmer ¶ 2.
[4]  Defendants refer to 200 employees between the two restaurants. Plaintiff assumes that, with the closure of one restaurant, that number has been halved.
[5]  Although willfulness is not an element of civil contempt, the state of mind of the contemnor is relevant to the consideration of sanctions. Rogers v. Webster, 776 F.2d 607, 612 (6th Cir.1985).
[6]  Plaintiff is directed to forthwith provide to defense counsel an itemized statement of its costs and expenses, including attorney's fees incurred in connection with the contempt proceedings.