Court Opinion

ID: 9882676
Source: CourtListenerOpinion
Date Created: 2023-10-05 22:18:23.325988+00
Date Added: 2024-06-11T15:00:40.767672
License: Public Domain

[Cite as Santos v. Buckeye 5, L.L.C., 2023-Ohio-3602.]

             IN THE COURT OF APPEALS OF OHIO
                             SEVENTH APPELLATE DISTRICT
                                 MAHONING COUNTY

                                        EUGENE SANTOS,

                                          Plaintiff-Appellant,

                                                         v.

                                         BUCKEYE 5, LLC,

                                        Defendant-Appellee.

                        OPINION AND JUDGMENT ENTRY
                                         Case No. 22 MA 0117

                                     Civil Appeal from the
                       Court of Common Pleas of Mahoning County, Ohio
                                   Case No. 2020 CV 01331

                                         BEFORE:
                   Carol Ann Robb, Cheryl L. Waite, Mark A. Hanni, Judges.

                                               JUDGMENT:
                                                 Affirmed.

Atty. John N. Zomoida, Jr., Anthony & Zomoida, LLC, 40 South Main Street, Poland, Ohio
44514 for Plaintiff-Appellant and

Atty. Charles E. Dunlap, 7330 Market Street, Youngstown, Ohio 44512 for Defendant-
Appellee.

                                     Dated: September 28, 2023
                                                                                        –2–

Robb, J.

       {¶1}   Appellant, Eugene Santos, appeals the October 13, 2022 judgment issued
after both parties filed objections to the magistrate’s decision. The trial court adopted the
magistrate’s decision in part and disagreed in part. It agreed Appellee, Buckeye 5, LLC,
violated the Home Solicitation Sales Act (HSSA) but found the magistrate’s award of
damages in favor of Appellant was not supported by sufficient evidence.
       {¶2}   Appellant argues on appeal the trial court erred as a matter of law by finding
a violation of the HSSA but not awarding him a refund of all money he paid Appellee
pursuant to their agreement. For the following reasons, we affirm.
                                Statement of the Facts and Case
       {¶3}   Appellant filed his complaint in August of 2020 against Appellee, alleging
the parties entered into an agreement by which Appellee was to perform renovations on
Appellant’s home. (August 13, 2020 Complaint.)
       {¶4}   Appellant claims Appellee provided him with two estimates in June and July
of 2018 in the amounts of $6,971.25 and $37,795.54.             After Appellee began the
renovations, the parties had a disagreement. Appellant subsequently emailed Appellee
in February of 2019 and sought to end the parties’ agreement. Appellant alleges he paid
Appellee a total of $48,219.92, yet Appellee claimed it is still owed $6,908. Appellee filed
a mechanic’s lien against the property in May of 2019 for this amount. A copy of the lien
affidavit is attached to the complaint. (August 13, 2020 Complaint, Exhibit B.)
       {¶5}   Appellant’s sole cause of action alleges a violation of the HSSA and
Consumer Sales Practice Act (CSPA) based on Appellee’s failure to provide notice of the
three-day right to cancel in violation of R.C. 1345.23(B)(2).        Appellant claims this
constitutes a deceptive act under the HSSA. He also contends he effectively canceled
the parties’ agreement via an email sent to Appellee’s attorney on February 3, 2020, and
as a result of this cancellation, Appellant has a statutory right to have all money paid to
Appellee returned to him.      Appellant’s demand for relief seeks repayment of the
$48,219.92 paid, a release of the mechanic’s lien, costs, attorney’s fees, and any other
relief he is entitled under law. (August 13, 2020 Complaint, Exhibit B.) Appellant did not
assert claims for negligent workmanship or breach of contract.

Case No. 22 MA 0117
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       {¶6}   In its answer, Appellee admitted it was paid $48,219.92 for services related
to Appellant’s home and contended Appellant owed Appellee an additional $6,908.
(October 19, 2020 Answer.) The parties agreed to have the matter heard by the court’s
magistrate. (March 11, 2021 Consent to Magistrate.)
       {¶7}   Appellant moved for summary judgment in his favor. In Appellee’s verified
opposition, he argued genuine issues of fact remained for the trier of fact. Appellee
asserted the parties did not have a master contract, “only a series of invoices evidencing
work that had been completed.” Appellee also claimed Appellant’s lawsuit under the
HSSA was attempting to use the Act as a sword instead of a shield. Appellee alleged
Appellant had sued his prior contractor for violations of the HSSA and Appellant had
shown Appellee’s estimates (that did not contain the right to cancel) to his attorney before
Appellant hired Appellee. Appellee attached an email he received from Appellant in which
Appellant states he showed Appellee’s estimate to his lawyer, “and he is OK with it.”
Thus, Appellee urged the court to find Appellant was not entitled to any relief. (September
7, 2021 Defendant’s Verified Response.)
       {¶8}   The trial court overruled Appellant’s motion for summary judgment.
(September 23, 2021 Judgment Entry.) The bench trial to the magistrate was held
November 17, 2021.
       {¶9}   In advance of trial, Appellant filed a pretrial statement outlining the issues
of law and facts to be heard.       He argued against the trial court’s employing the
shield/sword dichotomy. He argued this was not part of the governing statute and was
instead judges legislating from the bench. Appellant also urged the court to find that
because the statute does not provide a “substantial performance” exception, Appellee is
not entitled to a set off for work performed or a claim for unjust enrichment. (November
14, 2021 Pretrial Statement.)
       {¶10} The bench trial to the magistrate was held November 17, 2021. Allen
Holtzman, the sole owner of Buckeye 5, LLC, testified first on cross-examination.
Holtzman confirmed Appellant contacted him to secure estimates for remodeling work to
his home. Appellant “had issues” with the entire house. When Holtzman arrived, there
were holes in the walls, “stuff half finished,” and “tarp[s] over the windows.” Appellant
obtained his name through the Better Business Bureau.        It took longer than normal to

Case No. 22 MA 0117
                                                                                       –4–

prepare Appellant’s estimate due to the large size of the project. (Tr. 13-14.) Plaintiff’s
Exhibit 1 is Appellee’s first estimate dated June 30, 2018 for electrical work totaling
$6,971.25. Plaintiff’s Exhibit 2 is the second estimate Appellee provided to Appellant
dated July 1, 2018 in the amount of $37,795.54. It encompasses a new roof, reinstallation
of gutters, and work in the kitchen, full bathroom, half bathroom, and foyer. The third
estimate dated July 2, 2018 is marked as Plaintiff’s Exhibit 3, and it appears to duplicate
the work and price detailed in Plaintiff’s Exhibit 2. Appellee agreed that none of the
estimates included a notice of Appellant’s three-day right to cancel. (Tr. 22.) Appellee
also agreed that Appellant paid him a total of $48,219.92. (Tr. 22-23.)
       {¶11} After commencing the work outlined in the estimates, Appellant asked
Appellee to perform more work at his home in excess of what was outlined in the initial
estimates. (Tr. 24-25.) Appellant’s counsel also asked Holtzman the following questions:
       Q * * * Did you actually perform or do all of the work that is in those – all
       of those estimates?
       A To the best of my knowledge, there was email communication of things
       that were still needed, but once communication slowed down or basically
       stopped, the work stopped. I couldn’t work without any more money.
       Q And there came a time that you filed a mechanic’s lien on Mr. Santos’
       house, correct?
       A Correct.
       Q What was that for?
       A The additional money owed.
       Q On top of the 48,000?
       A Correct.
       Q Roughly 48,000 that he paid you already?
       A Correct.
(Tr. 24-25.)   Appellee’s attorney stipulated that he received Plaintiff’s Exhibit 23,
Appellant’s notice of cancellation on February 3, 2020.
       {¶12} Appellant Eugene Santos testified on direct that he has been the owner of
the home in Austintown, Ohio since 1975. Santos agreed he hired Appellee to perform
work on his home as the second contractor. Santos had to sue the first contractor he

Case No. 22 MA 0117
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hired, and the case settled. During the first contractor’s work, Eugene and his wife could
not live in the home because all of the remodeling that was occurring. (Tr. 32-34.)
       {¶13} On cross-examination, Appellant agreed he sued his first contractor for
violations of the CSPA, and the case settled for approximately $15,000. Appellant said
his first contractor did not finish the work and refused to finish it. Appellant said at this
point, his home was “[p]retty bad, but still livable * * * for one or two nights.” (Emphasis
added.) Before Appellee was hired and after the first contractor left the work undone,
Appellant then said it was “just unlivable, because a lot of things [were] not done, like the
kitchen. It was not completely done * * * and the cabinet, I don’t think it was – I’m afraid
to use it because it might fall down.” (Emphasis added.) (Tr. 36-38.) Appellant was also
asked whether he had complaints about Appellee’s work:
       Q * * * Do you have any complaints with the work that he did?
       A Oh, yeah, a lot.
       Q What are those complaints?
       A He shouldn’t have tor[n] down everything without putting it back.
       Q Okay. Do you have any pictures? Do you have any estimates? Do
       you have any evidence of that happening? Today.
       A Not today.
       ***
       Q Do you have any complaints about the quality of his work?
       A Certainly.
       Q Okay. What are those complaints?
       A Like I say, he simply tore * * * things out that [the prior contractor] put
       in, like the floor, the toilet and the kitchen. He tore it off without putting it
       back.
       Q Now, the things you just said, that’s what you contracted him to do; isn’t
       that correct?
       A. Yeah, but I expect it to be done, not just tore it [out].
       ***
       Q So your testimony today is that he took out the sink, the toilet and the
       floor, and did not replace them?

Case No. 22 MA 0117
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       A That’s part of it
       ***
       Q So as you sit here today, you have no evidence that - - any pictures,
       any expert testimony, any documents that he didn’t do this work properly?
       A * * * I don’t have it with me today.
       Q * * * does it exist?
       A I think it does, but I don’t know.
(Tr. 38-42.)
       {¶14} Thereafter, Appellant’s counsel stipulated Appellant showed him one of
Appellee’s estimates for the work on the home before Appellant retained Appellee and
before the work was commenced. Appellant told Appellee via email that his lawyer said
the estimate was “okay.” Sometime thereafter, Appellee started the work. (Tr. 44-47.)
       {¶15} Appellee’s mechanic’s lien affidavit was filed May 13, 2019. It indicates
Appellee is owed $6,908 for labor and work performed at Appellant’s residence.
Thereafter, in February of 2020, Appellant had his lawyer email Appellee that he was
canceling the parties’ contract and Appellee had failed to advise him about the three-day
right to cancel. (Tr. 48-49; Plaintiff’s Exhibit 23.)
       {¶16} Holtzman then testified on direct examination. When asked about the
condition of the home before he was hired, Holtzman said upon entering the residence,
he observed:
       The first thing I noticed [were] holes throughout the walls and ceilings.
       Anywhere there was any light fixture, outlet, switch, any electrical device,
       there was a hole next to it. The floors were torn up. Again, there was a
       blue tarp over the front windows. Gutter was half hanging off in the back.
       Kitchen was in disarray.        Half the cabinets were broken and in the
       basement. The other half were sitting there with a section of countertop just
       set on top. They weren’t attached. The cabinets were not attached. * * * I
       took notes of the materials he had, flooring he had stacked up in his garage.
       Some of it was used * * *. It was just a mess. Everywhere there was dust.
       It was not livable.

Case No. 22 MA 0117
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(Tr. 54-55.) When Holtzman asked what happened, Appellant complained about his prior
contractor and said he had taken a “large deposit, created all the damage that we saw,
and left.”   (Tr. 55.)   Based on his observations, Appellee created three estimates.
Appellee testified that he completed the work contained in his three estimates, Exhibits
1, 2, and 3. (Tr. 55-56.)
       {¶17} Appellee said he installed a new roof, new bathroom tile, and said the
upstairs toilet and shower are fully operable. Appellee explained he could not finish
certain things, like installing the kitchen cabinets because some of them were inoperable
and new ones needed to be purchased, but there was a lack of communication. (Tr. 56-
57.) He explained the parties agreed Appellee would be paid via progress payments for
work completed to avoid a large upfront deposit. He said he would show Appellant the
completed work via FaceTime or photographs.
       {¶18} Appellee testified he completed $48,000 worth of work, and Appellant did
not complain about the quality of his work until now. (Tr. 57.) Appellee said he stopped
working because Appellant stopped communicating with him and stopped purchasing the
necessary materials. Appellee said he did not agree to pay for Appellant’s materials. (Tr.
58-59.)
       {¶19} After trial, the magistrate issued his decision finding a violation of the HSSA.
He found it was undisputed that Appellee’s three estimates did not contain notice of the
three-day right to cancel. He also found the HSSA was applicable and Appellant elected
to cancel the contract as his sole remedy. The magistrate also concluded: “Defendant
undeniably performed some work on the Property, but it did not complete all of the work.”
It also found Appellant had paid “$48,219.92 to the Defendant for the work performed by
Defendant on the Property.” (April 29, 2022 Magistrate’s Decision.)
       {¶20} The magistrate also concluded: “On May 13, 2019, Defendant filed a
mechanic’s lien against the Property in the amount of $6,908.00 that Defendant claims is
still owed by Mr. Santos for work performed by Defendant on the Property.” More than
eight months later, “[o]n February 3, 2020, Mr. Santos’ counsel sent Defendant’s counsel
a letter giving notice of Mr. Santos’ desire to cancel any and all contracts with Defendant
and requested a refund of all monies paid by Mr. Santos * * * based upon Buckeye’s

Case No. 22 MA 0117
                                                                                         –8–

failure to comply with the HSSA by not including language in the documents * * * that
plaintiff has 3 days to cancel.” (April 29, 2022 Magistrate’s Decision.)
       {¶21} In his findings of fact, the magistrate also concluded Appellant’s prior home
contractor had left his home in a state of disrepair. He also found Appellant had filed suit
against this prior contractor, including an alleged violation of the CSPA, and the case
settled. The magistrate also noted, “Plaintiff testified that he did not possess any evidence
that Buckeye’s work was substandard.” (April 29, 2022 Magistrate’s Decision.)
       {¶22} Under his findings of law section, the magistrate relied on statutes and
caselaw and indicated Appellant had the right to return of the full amount paid to Appellee
in light of the lack of three-day right to cancel notices. However, the magistrate adopted
the logic of the 11th District Court of Appeals and found the HSSA is not designed to be
a sword, and “[i]n such a situation, the trial court would certainly have the discretion to
make an equitable determination of damages.” Kamposek v. Johnson, 11th Dist. Lake
No. 2003-L-124, 2005-Ohio-344, ¶ 33. The magistrate also relied on White v. Allstate
Ins. Co., 8th Dist. Cuyahoga No. 92648, 2009-Ohio-5829, for this proposition, and
pursuant to these cases, awarded Appellant damages in the amount of $6,908 to be
credited against the mechanic’s lien amount owed to Appellee, resulting in a zero
balance. The magistrate also ordered Appellee to withdraw the mechanic’s lien filed
against Appellant’s property. (April 29, 2022 Magistrate’s Decision.)
       {¶23} Both parties objected to the magistrate’s decision. Appellant claimed the
magistrate’s decision not ordering a return of all money paid by him to Appellee was an
error of law. (July 17, 2022 Plaintiff’s Objections.)
       {¶24} Appellee also objected. He urged the court to find the magistrate erred by
awarding Appellant $6,908 in damages. Appellee alleged because Appellant elected to
cancel the contract, he was not entitled to damages. (September 1, 2022 Defendant’s
Objections.)
       {¶25} In response to the objections, the trial court adopted the decision in part and
rejected it in part. The trial court found a violation of the HSSA based on the lack of notice
of the three-day right to cancel. The court also agreed that Appellant effectively canceled
their agreement on February 3, 2020. It also found: “the Court agrees with the finding of
the Magistrate that Plaintiff wielded the HSSA as a sword to recoup funds he paid for

Case No. 22 MA 0117
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services and supplies that he bargained for and received. Therefore, the Court adopts
the Magistrate’s equitable determination of damages and awards Plaintiff $0.” (October
13, 2022 Judgment.)
       {¶26} Regarding the award of damages and cancellation of the mechanic’s lien,
the trial court held:
       [T]here was not sufficient evidence presented for the Magistrate to make
       such a finding. The testimony and evidence established that the initial
       estimates agreed upon by the parties totaled $44,766.79. Plaintiff paid a
       total of $48,219,92 or $3,453.13 above the original contract price.
       Defendant recorded a mechanic’s lien that included a claim that Plaintiff
       owes an additional $6,908.00.         Defendant testified that after the
       commencement of the project, the parties agreed to work in addition to what
       was contemplated in the original estimates and Plaintiff presented
       testimony that certain work was not completed. There was no evidence
       presented as to what additional work was agreed upon, the value of work
       and what, if any, was completed. Additionally, there was not sufficient
       evidence presented for the Court to determine what work was and was not
       completed as related to the original estimates. Thus, the Court is without
       sufficient information to make a finding as to any balance that may still be
       owed or overpaid, nor is the issue properly before the Court.
       Therefore, the Court strikes the portion of the Magistrate’s Decision that
       awarded Plaintiff damages in the amount of $6,908.00 and the cancellation
       of the mechanic’s lien.
(October 13, 2022 Judgment.)
       {¶27} Appellant raises one assignment of error.
          Assignment of Error: HSSA Cancellation & Refund After Performance
       {¶28} Appellant’s sole assignment of error contends:
       “The trial court erred by awarding Mr. Santos his damages in the amount of zero
dollars despite finding the Appellee violated the Home Solicitation Sales Act by not
notifying Mr. Santos of his right to cancel the transaction within three business days.”

Case No. 22 MA 0117
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       {¶29} Appellant contends the trial court erred as a matter of law. He claims
because Appellee failed to provide the mandated three-day notice to cancel the
transaction and Appellant effectively canceled the parties’ contract, Appellee was
statutorily required to refund Appellant all money paid pursuant to R.C. 1345.23(D)(4)(a).
Appellant claims the trial court erred by failing to follow the statute. He also claims it erred
by adopting and applying Appellee’s sword/shield argument to reach an equitable
resolution.
       {¶30} Appellant does not challenge the court’s factual findings.           There is no
dispute that the parties’ agreement was a consumer transaction covered by the HSSA
and CSPA. It is likewise evident Appellee’s estimates did not contain the statutorily
required notice advising about Appellant’s right to cancel. Thus, there was a violation of
R.C. 1345.23. The issues and arguments here are solely about remedies and statutory
interpretation.
       {¶31} “A question of statutory construction presents an issue of law that we
determine de novo on appeal.” Lang v. Dir., Ohio Dept. of Job & Family Servs., 134 Ohio
St.3d 296, 2012-Ohio-5366, 982 N.E.2d 636, ¶ 12. We review the statute to determine if
its meaning is clear, and if the legislature’s intent is evident, we must give effect to the
unambiguously expressed intent. Chevron, U.S.A., Inc. v. Natural Resources Defense
Council, Inc., 467 U.S. 837, 842-843, 104 S.Ct. 2778 (1984). “Where the language of a
statute is plain and unambiguous and conveys a clear and definite meaning there is no
occasion for resorting to rules of statutory interpretation. An unambiguous statute is to be
applied, not interpreted.” Sears v. Weimer, 143 Ohio St. 312, 55 N.E.2d 413 (1944),
paragraph five of the syllabus.
       {¶32} Absent an ambiguity, “we will apply the statute as written and conduct no
further investigation.” State v. Hurd, 89 Ohio St.3d 616, 2000-Ohio-2, 734 N.E.2d 365,
citing State ex rel. Herman v. Klopfleisch, 72 Ohio St.3d 581, 584, 651 N.E.2d 995 (1995).
       {¶33} The Consumer Sales Practices Act is a remedial law designed to provide
remedies for consumers, and it should be liberally construed pursuant to R.C. 1.11, which
states in part, “[r]emedial laws and all proceedings under them shall be liberally construed
in order to promote their object and assist the parties in obtaining justice.” Einhorn v.
Ford Motor Co., 48 Ohio St.3d 27, 29, 548 N.E.2d 933 (1990).

Case No. 22 MA 0117
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       {¶34} “Words and phrases shall be read in context and construed according to the
rules of grammar and common usage. Words and phrases that have acquired a technical
or particular meaning, whether by legislative definition or otherwise, shall be construed
accordingly.” R.C. 1.42.
       {¶35} “‘Common words appearing in a written instrument will be given their
ordinary meaning unless manifest absurdity results, or unless some other meaning is
clearly evidenced from the face or overall contents of the instrument.’ Alexander v.
Buckeye Pipe Line Co. (1978), 53 Ohio St.2d 241, 7 O.O.3d 403, 374 N.E.2d 146,
paragraph two of the syllabus.” King v. Nationwide Ins. Co., 35 Ohio St.3d 208, 212, 519
N.E.2d 1380 (1988). “In enacting a statute, it is presumed * * * [t]he entire statute is
intended to be effective[, and a] just and reasonable result is intended * * *.” R.C. 1.47(B)
and (C).
       {¶36} As stated, Appellant claims a plain reading of the statute dictates Appellee
must return all money he received from Appellant in light of the violation of the notice
requirement and Appellant’s effective cancellation.
       {¶37} We begin and end our analysis with the applicable statutory language and
pay particular attention to the terms employed and their meanings, consistent with R.C.
1.42., to avoid repeating the apparent misconstruction of these provisions recited by other
courts.
       {¶38} “All provisions of the Revised Code bearing upon the same subject matter
should be construed harmoniously. This court in the interpretation of related and co-
existing statutes must harmonize and give full application to all such statutes unless they
are irreconcilable and in hopeless conflict.” West v. Bode, 7th Dist. Monroe No. 18 MO
0017, 2019-Ohio-4092, 145 N.E.3d 1190, ¶ 45, aff'd, 162 Ohio St.3d 293, 2020-Ohio-
5473, 165 N.E.3d 298, quoting State v. Cook, 128 Ohio St.3d 120, 2010-Ohio-6305, 942
N.E.2d 357.
       {¶39} Ohio’s Home Solicitation Sales Act is codified in R.C. 1345.21. It is a
subdivision of Ohio’s Consumer Sales Practice Act. R.C. 1345.23 requires a specific,
written three-day notice to the buyer alerting the buyer of the right to cancel. If the notice
is not provided, the buyer’s right to cancel the parties’ agreement continues until he or
she is provided the requisite notice in accordance with the statute. The right to cancel

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continues to run and allows the buyer to cancel at any time, until three days after notice
is given.
       {¶40} R.C. 1345.23 states in part:
       (C) Until the seller has complied with divisions (A) and (B) of this section the
       buyer may cancel the home solicitation sale by delivering to the seller by
       certified mail, return receipt requested, personal or manual delivery,
       facsimile transmission, or electronic mail, written notice to the seller of the
       buyer's intention to cancel. The three-day period prescribed by section
       1345.22 of the Revised Code begins to run from the time the seller complies
       with divisions (A) and (B) of this section.
       (D) In connection with any home solicitation sale, no seller shall:
       ***
       (4) Fail or refuse to honor any valid notice of cancellation by a buyer and
       within ten business days after receipt of such notice to:
       (a) Refund all payments made under the contract or sale * * *.
(Emphasis added.)
       {¶41} R.C. 1345.28 states: “Failure to comply with sections 1345.21 to 1345.27
of the Revised Code constitutes a deceptive act or practice in connection with a consumer
transaction in violation of section 1345.02 of the Revised Code.” (Emphasis added.) And
R.C. 1345.09 details a consumer’s cause of action for a “deceptive act” in violation of
Chapter 1345. R.C. 1345.09, which defines the relief available under the Consumer
Sales Practices Act, allows the consumer to sue for rescission, damages, attorney's fees,
injunction, or declaratory judgment. It states in part:
              For a violation of Chapter 1345. of the Revised Code, a consumer
       has a cause of action and is entitled to relief as follows:
       (A) Where the violation was an act prohibited by section 1345.02 [a
       deceptive act like here], 1345.03, or 1345.031 of the Revised Code, the
       consumer may, in an individual action, rescind the transaction or recover
       the consumer's actual economic damages plus an amount not exceeding
       five thousand dollars in noneconomic damages.

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       (B) Where the violation was * * * an act or practice determined by a court of
       this state to violate section 1345.02 * * * of the Revised Code and committed
       after the decision containing the determination has been made available for
       public inspection under division (A)(3) of section 1345.05 of the Revised
       Code, the consumer may rescind the transaction or recover, but not in a
       class action, three times the amount of the consumer's actual economic
       damages or two hundred dollars, whichever is greater, plus an amount not
       exceeding five thousand dollars in noneconomic damages or recover
       damages or other appropriate relief in a class action under Civil Rule 23, as
       amended.
       (C)(1) Except as otherwise provided in division (C)(2) of this section
       [regarding transactions with lenders], in any action for rescission, revocation
       of the consumer transaction must occur within a reasonable time after the
       consumer discovers or should have discovered the ground for it and before
       any substantial change in condition of the subject of the consumer
       transaction.
(Emphasis added.) This section provides a consumer’s cause of action and remedy
authorized via an individual lawsuit. This section encompasses and dictates causes of
action available to buyers who have suffered violations of the HSSA as well. R.C. 1345.09
does not indicate a buyer is entitled to a no-questions-asked refund for payment for
services already rendered, as argued by Appellant.
       {¶42} As stated, if a seller fails to provide the buyer with the notice to cancel, and
the buyer later elects to cancel, the seller is required to honor the right to cancel, and,
among other things, shall “refund all payments made under the contract or sale.” R.C.
1345.23(D)(4)(a).
       {¶43} R.C. 1345.23(D)(4)(a) does not state a buyer is entitled to a refund of all
payments made under the contract or sale regardless of the work performed, product
installed, and services rendered. There is no indication that R.C. 1345.23(D)(4)(a) is
intended to create a windfall provision by which a homeowner can reap the benefits of
work performed and obtain a refund for amounts paid for work performed years later.

Case No. 22 MA 0117
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       {¶44} The HSSA is a part of the CSPA. Thus, they are in pari materia, and must
be construed together and any apparent contradictions reconciled, if possible. Blackwell
v. Bowman, 150 Ohio St. 34, 44, 80 N.E.2d 493 (1948); State, ex rel. O'Neil v. Griffith,
136 Ohio St. 526, 27 N.E.2d 142 (1940). Consistent with a plain reading of the provisions
in pari materia, we conclude invoking the right to cancel is an additional remedy, which
ends unfulfilled obligations under a contract often referred to as executory obligations.
“‘“All provisions of the Revised Code bearing upon the same subject matter should be
construed harmoniously. * * * [I]n the interpretation of related and co-existing statutes[,
we] must harmonize and give full application to all such statutes unless they are
irreconcilable and in hopeless conflict.”’ (Citations omitted.)” State v. Cook, 128 Ohio
St.3d 120, 2010-Ohio-6305, 942 N.E.2d 357, ¶ 45.
       {¶45} Thus, to the extent other courts have held that this provision affords the
homeowner a refund of all money paid under a HSSA contract, regardless of work
satisfactorily performed, we disagree. See Kamposek v. Johnson, 11th Dist. Lake No.
2003-L-124, 2005-Ohio-344, ¶ 31. While the Kamposek Court contrasted the statutes, it
did not read them together in an effort to find harmony and equity. Kamposek likewise
did not consider the technical meaning of the words “cancellation” or “refund,” which
concern future obligations and the return of money for overpayment. Thus, we disagree
and reject the analysis of Kamposek and its progeny.
       {¶46} The result Appellant urges is not apparent from a plain reading of the
provision, especially when read in pari materia with R.C. 1345.09 and focusing on the
technical meanings of the words “cancellation” and “refund.” Black’s Law Dictionary
defines “cancellation” in relevant part as,
       An annulment or termination of a promise or an obligation; specif., the
       purposeful ending of a contract because the other party has breached one
       or more of its terms. • The effect of cancellation is generally the same as
       that of termination, except that the canceling party retains remedies for
       breach of the whole contract or any unperformed balance.
(Emphasis added.) Black's Law Dictionary (11th ed. 2019). And in the ordinary use and
meaning of the word, “cancel” means, “to decide not to conduct or perform (something

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planned or expected) usually without expectation of conducting or performing it at a later
time * * *.” https://www.meriam-webster.com/dictionary/cancel (accessed May 2, 2023).
       {¶47} In the context of the Uniform Commercial Code, one treatise emphasized
that the remedies of cancellation and rescission are often confused by courts:
              One remedy (cancellation) ends future (executory) obligations. The
       other, rescission, allows the injured party to go back and essentially undo
       the entire contractual relationship. Rescission in this sense resembles
       cancellation, but is designed to restore the parties to a position that would
       have existed if the contract had never been formed. That more expansive
       remedy, however, should not be the norm. Indeed, cases that actually
       address this type of remedy (rescission) ordinarily reserve it to cases of
       extreme breach * * *.
              Cancellation does not affect prior conduct, but merely ends
       executory obligations.
11 Raymond T. Nimmer, Hawkland Uniform Commercial Code Series, Section 802:1
(2023). Thus, ordinarily one cannot cancel a contract for services after completion. This
contention is neither logical nor consistent with the ordinary meaning of the word “cancel”
or the legal definition of “cancellation.”
       {¶48} Furthermore, “refund” is defined as: “1. The return of money to a person
who overpaid, such as a taxpayer who overestimated tax liability or whose employer
withheld too much tax from earnings. 2. The money returned to a person who overpaid.”
Black's Law Dictionary (11th ed. 2019). Both of these “refund” definitions include the
concept of overpayment, such as when payment is made for services not yet performed.
       {¶49} Thus, while we agree Appellant had the right to cancel the parties’
continuing agreement or contract for any services not performed based on the HSSA
violation, we also conclude Appellant was only entitled to a refund of money paid for
services not yet rendered, consistent with the meaning of the words “cancellation” and
“refund.” In addition to cancellation and a refund for overpayment, if any, Appellant also
had the remedies set forth in R.C. 1345.09 available.
       {¶50} R.C. 1345.09 has consistently been construed as requiring an election
between the mutually exclusive remedies of rescission or damages due to the clearly

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expressed intent of the legislature embodied in the statute indicating a buyer can choose
recission or damages. Eckman v. Columbia Oldsmobile, Inc., 65 Ohio App.3d 719, 722,
585 N.E.2d 451 (1st Dist.1989). However, we conclude this election of remedy reading
does not extend to the remedy of cancellation set forth in R.C. 1345.23. Neither R.C.
1345.09 nor R.C. 1345.23 states cancellation takes the place of the remedies in R.C.
1345.09. And as stated, the definition of the term cancellation provides that one who
cancels a contract retains the right to sue for breach. See CANCELLATION, Black's Law
Dictionary (11th ed. 2019).
       {¶51} Thus, we find no ambiguity, and upon reading the statutes collectively, as
required, and using the plain language of the legislature and the terms invoked, we reach
a sensible interpretation of the provisions consistent with reason and logic. Contrary to
the holdings of other courts, we conclude the remedy of cancellation is in addition to the
other remedies in R.C. 1345.09. A buyer invoking the right to cancellation should end
any future obligations and entitle the buyer to a refund of money paid under the agreement
for future work, if any. This cancellation still allows the buyer to sue for breach and
potentially “recover the consumer's actual economic damages plus an amount not
exceeding five thousand dollars in non-economic damages” under R.C. 1345.09(A). The
buyer’s right to cancel continues until “the seller has complied with” the statute's
cancellation notice requirements. R.C. 1345.23(C). Neither R.C. 1345.09 nor R.C.
1345.23 states the remedy of cancellation is instead of those in R.C. 1345.09.
       {¶52} Consistent with this interpretation, is the decision in Fain v. Hoptry, 34 Ohio
App.3d 148, 149, 517 N.E.2d 550 (10th Dist.1986). In Fain, the Tenth District Court of
Appeals held the contractor was unable to enforce a HSSA contract against the
homeowner when the contract did not include the three-day notice of cancellation. The
contractor had yet to perform work on the home and the homeowner wanted to cancel
and obtain a refund of her $2,000 deposit, which the contractor claimed was forfeited
under the plain language of the parties’ contract. The court allowed cancellation and
ordered a refund of the homeowner’s deposit. Id.
       {¶53} Further, in Wisniewski v. Marek Builders, Inc., 8th Dist. No. 104197, 2017-
Ohio-1035, 87 N.E.3d 696, ¶ 21, the Eighth District held that cancellation of a HSSA
contract by the buyer for the seller’s failure to provide notice of a three-day right to cancel

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prohibited the seller from enforcing the contract’s arbitration clause. The court noted the
buyer may still be subject to the seller’s unjust enrichment claim. Id. at ¶ 8. Marek did
not address any issues regarding a refund. Id.
       {¶54} Because we reach the merits of the parties’ arguments based on the
statutory language, we need not delve into the sword/shield dichotomy employed by
certain courts, and repeated by the trial court here, in order to achieve an equitable result.
It appears courts have adopted this shield/sword analysis to circumvent an apparent
misreading of the statute that leads to wholly inequitable results. To the extent the trial
court used this sword analysis, we find error. However, we affirm the decision of the trial
court, albeit for different reasons.
       {¶55} Here, Appellant filed this lawsuit attempting to capitalize on the fact he was
not given the proper notice. He did not sue for breach of contract or deficient workmanship
and did not provide evidence in this regard at trial. Instead, he seeks a refund of all
money paid—almost $50,000—based on the lack of notice. He does not dispute the work
was completed.
       {¶56} “The failure to comply with the HSSA constitutes a deceptive act or practice
in connection with a consumer transaction in violation of the CSPA. Thus, any violation
of the HSSA is a violation of the CSPA.” (Footnotes deleted.) Paul Davis Restoration of
Cleveland Metro W. v. Karaman, 8th Dist. Cuyahoga No. 84824, 2005-Ohio-4017, ¶ 14.
Pursuant to R.C. 1345.09, when a violation of the CSPA occurs, a consumer may elect
to rescind the contract or sue for three times the amount of the actual damages.
Cancellation is an additional remedy for an HSSA violation in addition to those in R.C.
1345.09. Thus, the buyer’s right to cancel is a remedy that cancels future obligations and
requires the refund or return of payments made toward those future obligations, if any. A
choice to cancel does not eliminate the other remedies, but is in addition to them.
       {¶57} “If the buyer decides to cancel the sale, the seller must refund all payments
made under the contract to the buyer. R.C. 1345.23(D)(4)(a). This provision effectively
allows the buyer to cancel the contract at any time, but the buyer may be susceptible to
an unjust enrichment claim by the seller.” (Emphasis added.) Garber v. STS Concrete
Co., 8th Dist. No. 99139, 2013-Ohio-2700, 991 N.E.2d 1225, ¶ 18. The right to cancel
does not preclude counterclaims for unjust enrichment or set offs for the value of services

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rendered. Std. Plumbing & Heating Co. v. Hartman, 5th Dist. Richland No. 2003CA0091,
2004-Ohio-3964, ¶ 108, citing Atelier Design, Inc. v. Campbell, 68 Ohio App.3d 724, 728,
589 N.E.2d 474 (2d Dist.1990).
         {¶58} The confusion of other courts likely stems from a lack of clarity as to what
cancellation means, as well as the repetition of the seemingly erroneous conclusion that
the election of the right to cancellation in R.C. 1345.23(D)(4)(a) eliminates the right to
seek damages under R.C. 1345.09. To the contrary, this conclusion is inconsistent with
a plain reading of the statutes and the fact that the word “cancellation” allows a party to
seek damages for breach.
         {¶59} This conclusion is also supported by the limitation on when rescission is
available as a remedy for a CSPA violation. R.C. 1345.09(C)(1) states rescission is only
an appropriate remedy under the CSPA “within a reasonable time” after discovery of the
grounds for it and before “there has been a substantial change in the subject of the
consumer transaction.” Reichert v. Ingersoll, 18 Ohio St.3d 220, 224, 480 N.E.2d 802
(1985). But see Garber v. STS Concrete Co., 8th Dist. Cuyahoga No. 99139, 2013-Ohio-
2700, 991 N.E.2d 1225, ¶ 25. Thus, where there was a substantial change in the subject
of the consumer transaction, like the instant case, rescission is not an available remedy.
Reichert, supra.
         {¶60} Moreover, although Appellant emphasizes the HSSA does not have a
“clean hands” provision, nor does it indicate a seller can pursue a claim for unjust
enrichment, we note the CSPA and HSSA likewise do not preclude an unjust enrichment
claim, claim for breach, or other counterclaims by a seller.
         {¶61} Based on the foregoing, we find Appellant’s sole assignment of error lacks
merit.
                                            Conclusion
         {¶62} In summation, we affirm the trial court’s decision to the extent it found a
violation of the HSSA and did not award a refund of money Appellant paid Appellee under
the contract for work performed.       The remaining executory obligations under their
agreement, if any, were canceled. There was no allegation or evidence of overpayment
or payment for services not yet completed.

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       {¶63} Moreover, because Appellant did not allege a breach of contract or other
affirmative claim for relief and he likewise did not present evidence of any actual
damages, the trial court and this court lack the authority to award damages for claims not
asserted or established. Although Appellant could have sought damages under R.C.
1345.09, he did not assert an argument in this regard and did not raise the issue to the
trial court or on appeal as an alternative ground for relief. App.R. 12(A)(1)(b). Thus, the
trial court’s decision awarding Appellant zero damages is also affirmed.

Waite, J., concurs.

Hanni, J., concurs.

Case No. 22 MA 0117
[Cite as Santos v. Buckeye 5, L.L.C., 2023-Ohio-3602.]

        For the reasons stated in the Opinion rendered herein, the assignments of error is
overruled and it is the final judgment and order of this Court that the judgment of the Court
of Common Pleas of Mahoning County, Ohio, is affirmed. Costs to be taxed against the
Appellant.
        A certified copy of this opinion and judgment entry shall constitute the mandate in
this case pursuant to Rule 27 of the Rules of Appellate Procedure. It is ordered that a
certified copy be sent by the clerk to the trial court to carry this judgment into execution.

                                        NOTICE TO COUNSEL

        This document constitutes a final judgment entry.