Opinion ID: 799452
Heading Depth: 2
Heading Rank: 2

Heading: CRST's Channels for Reporting Sexual Harassment

Text: CRST accorded its trainees and team drivers multiple channels for reporting sexual harassment. Those channels included (1) CRST's open-door policy, which encouraged all of its employees to approach their supervisors, any employee in the Operations or Safety Departments, or any manager about any issue; (2) toll-free phone numbers for fleet managers who were available around the clock; (3) Qualcomm, a device placed in every truck that transmits messages, similar to emails, directly to fleet managers; (4) H.R.'s nationwide toll-free number and local toll phone number, both of which CRST provided in the Driver Handbook's section on how to properly report sexual harassment; and (5) evaluation forms given to all trainees at the training trip's conclusion soliciting each trainee's feedback concerning his or her lead driver. [1]