Opinion ID: 794560
Heading Depth: 4
Heading Rank: 4

Heading: CCC's Failure to Obtain a Job Description

Text: 70 Smith argues that CCC's failure to obtain a job description prior to its initial determination finding that she was not disabled supports a finding that CCC's decision was arbitrary and capricious. CCC did eventually have a full nine page job description in Smith's file. However, Kaplan reviewed only seven pages of Smith's job description. As we have previously noted, CCC is unable to account for the discrepancy in the number of documents it had in Smith's file, and the number that were actually reviewed by Kaplan. We agree that this discrepancy suggests that CCC's decision was arbitrary and capricious. 71 In summary, the process CCC used in making Smith's disability determination rendered a decision that was arbitrary and capricious. The discrepancies in the medical records that were reviewed, Kaplan's failure to contact Smith's treating physician, CCC's decision to not conduct an independent physical examination, and Kaplan's failure to review a full job description all support this finding. 72