Opinion ID: 622977
Heading Depth: 2
Heading Rank: 2

Heading: The Consumers Legal Remedies Act

Text: The CLRA prohibits unfair methods of competition and unfair or deceptive acts or practices undertaken by any person in a transaction intended to result or which results in the sale or lease of goods or services to any consumer. Cal. Civ.Code § 1770(a). Conduct that is likely to mislead a reasonable consumer violates the CLRA. Colgan v. Leatherman Tool Grp., Inc., 135 Cal.App.4th 663, 680, 38 Cal. Rptr.3d 36 (Ct.App.2006) (quoting Nagel v. Twin Labs., Inc., 109 Cal.App.4th 39, 54, 134 Cal.Rptr.2d 420 (Ct.App.2003)). Specifically, Plaintiffs allege that HP violated the provisions of the CLRA that prohibit [r]epresenting that goods or services have... characteristics ... which they do not have, and [r]epresenting that goods or services are of a particular standard, quality, or grade ... if they are of another. Cal. Civ.Code § 1770(a)(5), (7).