Opinion ID: 1387656
Heading Depth: 2
Heading Rank: 1

Heading: outrageous and extreme conduct causing emotional distress

Text: Eddy was an employee of Texaco from March 18, 1968 until he quit on December 31, 1981. From mid-August of 1981 until the end of his employment he was on sick leave with a back injury. Eddy's complaints of harrassment relate largely to the aftermath of his union's strike against Texaco in January of 1980. His claims here under consideration rest on a scenario unfolded by these facts: [1] Texaco did not efficiently handle his workers' compensation claim; [2] Texaco was negatively disposed towards him because of his complaint with the National Labor Relations Board; [3] Texaco turned down his claim of payment for his accrued 1979 vacation which he requested in lieu of taking off work; [4] Texaco refused him vacation time after he returned to work following a sick leave; [5] Wilson and Brown ridiculed him for his diligent efforts as a union steward in collecting a large number of grievances, although the two men did concede he was correct as to 90% of these grievances; [6] he was told that, although he was overqualified for his job, he would never advance; [7] he was requested to rewrite the training manual without compensation; [8] a reassignment to train other employees, coupled with his removal from the graveyard shift, resulted in a reduction of his pay; [9] Texaco required him to submit to a hearing test although he had taken the test two months earlier; [10] Wilson ridiculed him when he missed the test requirements on a project; [11] the foreman rejected Eddy's idea for certain improvements and yet tried that very idea three more times without giving Eddy credit for the suggestion; [12] while Eddy was on sick leave Brown and Wilson harrassed him about medical certificates which were needed because the employer would not honor a differing diagnosis by Eddy's chiropractor; [13] Brown and Wilson mimicked and ridiculed Eddy behind his back after directing him to read a safety bulletin aloud to his co-workers when they knew Eddy's speech was impaired by post-surgery medication; [14] his foreman commented Eddy had done a stupid thing when, in an effort to stop a kitchen blender, he stuck his hand between its blades and received severe cuts; [15] Texaco arranged an appointment for Eddy with the company physician who prescribed mood elevators and recommended psychiatric evaluation and [16] because of the strain from his financial situation and harrassment by bill collectors, Eddy had to seek psychiatric counseling. Oklahoma recognizes intentional infliction of emotional distress as an independent tort. [3] The new delict, also known as the tort of outrage, is governed by the narrow standards of § 46 Restatement of Torts (Second) [1977]. [4] This section provides in pertinent part: (1) One who by extreme or outrageous conduct intentionally or recklessly causes severe emotional distress to another is subject to liability for such emotional distress, and if bodily harm to the other results from it, for such bodily harm. It is the trial court's responsibility initially to determine whether the defendant's conduct may reasonably be regarded as sufficiently extreme and outrageous to meet the § 46 standards. [5] Only when it is found that reasonable men would differ in an assessment of this critical issue may the tort-of-outrage claim be submitted to a jury. Liability for the tort of outrage does not extend to mere insults, indignities, threats, annoyances, petty oppressions, or other trivialities. The rough edges of our society are still in need of a good deal of filing down, and in the meantime plaintiffs must necessarily be expected and required to be hardened to a certain amount of rough language, and to occasional acts that are definitely inconsiderate and unkind ... [6] Not every abusive outburst or offensive verbal encounter may be converted into a tort; on the contrary, it would be indeed unfortunate if the law were to close all the safety valves through which irascible tempers might legally blow off steam. The outrageous and extreme nature of the conduct to be examined should not be considered in a sterile setting, detached from the milieu in which it took place. [7] The salon of Madame Pompadour is not to be likened to the rough-and-tumble atmosphere of the American oil refinery. There is a difference between violent and vile profanity addressed to a lady, and the same language to a Butte miner and a United States marine. Prosser, Intentional Infliction of Mental Suffering: A New Tort, 37 Mich.L.Rev. 874, 887 [1939]. Conduct which, though unreasonable, is neither beyond all possible bounds of decency in the setting in which it occurred, nor is one that can be regarded as utterly intolerable in a civilized community, falls short of having actionable quality. Hurt feelings do not make a cause of action under the tort-of-outrage rubric. [8] Measured by the § 46 standards, the employer's conduct may not reasonably be regarded as so extreme and outrageous as to justify submission of Eddy's claim to the jury. We must hence affirm the district court's summary judgment of Eddy's tort-of-outrage quest for recovery.