Opinion ID: 2215819
Heading Depth: 1
Heading Rank: 3

Heading: Appointment For

Text: Good Morning/Afternoon/Evening, this is _________ calling for the Desnick Eye Center; we specialize in senior citizen eye care. How are you today? 1. Is there anyone in the household 65 years of age or older? IF YES: CONTINUEMay I please speak with him/her? IF NO: TERMINATE CALLThank you for your time. We're calling because the Desnick Eye Center is sponsoring a FREE eye examination to qualified senior citizens on (INSERT DAY AND DATE) at our (INSERT LOCATION). 2. Have you ever been to any of the Desnick Eye Centers? IF YES: TERMINATE CALLWell then, since you are already a patient, give us a call if you need anything. Thank you for your time. IF NO: CONTINUE 3. Do you have a personal ophthalmologist (eye doctor)? IF YES: TERMINATE CALLWell then, you're all taken care of, thank you for your time. IF NO: CONTINUE 4. Do you have Medicare? IF YES: CONTINUE IF NO: TERMINATE CALLWell then, thank you for your time. 5. Do you belong to an HMO plan? IF YES: TERMINATE CALLWell then, you're all taken care of, thank you for your time. IF NO: CONTINUE 6. Do you belong to any HMO, such as HUMANA/Michael Reese, ANCHOR, HMO-Illinois or SHARE-SENIOR CARE? IF YES: TERMINATE CALL IF NO: CONTINUE IF CONTACT DOES NOT KNOW WHETHER THEY BELONG TO AN HMO, THANK THEM POLITELY AND TERMINATE CALL. WE WILL CONSIDER THIS RESPONSE AN NQR. Great Mr./Mrs. ___________, I'm glad to inform you that you qualify for our special FREE eye exam. You will NOT be under any obligation to purchase anything from the Desnick Eye Center nor will you be billed for your initial eye exam. If you need transportation, we will pick you up and bring you home again afterwards. You may bring a friend or family member along with you if you wish. Mr./Mrs. __________, I can set up an appointment for you on (INSERT DAY AND DATE) at our (INSERT LOCATION) between (INSERT TIMES). Would (OFFER A CHOICE) be better for you? Will you need our FREE transportation? (RECORD) Will someone be coming with you to the exam? (RECORD) Let me just confirm your address for our records, is it still (INSERT FROM LEAD SHEET)? Okay Mr./Mrs._________, I'd like to thank you for your time today, and we're looking forward to your appointment on (REPEAT TIME, DATE AND DAY). The center is located at (INSERT ADDRESS). We will call you a day or two ahead of time to confirm your appointment. IF USING FREE TRANSPORTATION, ADD: and, to let you know the time when one of our drivers will pick you up. If you change your mind about attending the eye examination, OR have any questions, please call this toll free number during business hours: 1-800-EYE-CARE. 393-2273 Thank you very much and have a good day.