Opinion ID: 4034251
Heading Depth: 3
Heading Rank: 1

Heading: Spain

Text: The first incident occurred in February 2006 and involved Spain, who awoke from unconsciousness in the back of an AMR ambulance to find Haszard pressing her hand on his crotch and rocking back and forth. She later called a business number for AMR and told the receptionist that the paramedic was a “freak” who had inappropriately touched her, that it was unsafe for that paramedic to transport little girls, and that he should be taken off ambulance duty. When asked, the receptionist declined to provide Spain with the paramedic’s name. Spain’s sister witnessed the phone call and later recalled that Spain had told her that the receptionist had hung up on Spain. AMR, which had in place a regular process for han- dling ambulance staff complaints, had no record of the telephone call from Spain. 216 Wyers v. American Medical Response Northwest, Inc.