Opinion ID: 77601
Heading Depth: 3
Heading Rank: 3

Heading: Brian Durkin

Text: 20 Brian Durkin hired First Class Van Lines to move him from Santa Monica, California to Centerville, Massachusetts. After getting several quotes from other companies, Durkin received a quote of $6,937 from First Class Van Lines. This price included all moving services and insurance. After failing to show up on the agreed upon date, the movers did arrive the next day. The bill of lading Durkin signed was titled with the name Majesty. 21 After the movers loaded his goods and drove away, Durkin received a fax that changed the price of the move to $25,401. The total included a charge of more than $3,000 for boxes and materials, even though Durkin had supplied his own boxes and tape. Over the next month, Durkin called Majesty several times in an attempt to recover his goods. Each time he called Durkin was advised that his goods would be sold at auction if he did not pay the bill. Throughout this time, the cost fluctuated from $25,401 to just over $8,000. After Durkin enlisted outside assistance, the movers delivered Durkin's goods for the original price. 5 However, Durkin noticed many of his goods were damaged. He chose to pursue an insurance claim with his own company rather than Majesty because he knew who [he] was dealing with.