PATENT CLAIM ANALYSIS

Application Number: 16058284
Application Type: Utility
Filing Date: 2018-08
Publication Date: 2018-12
Patent Classification: ["379", "265030"]

Abstract:
A resource selection computing system for selecting at least one resource for one or more communication sessions in an enterprise is disclosed. The resource selection computing system includes a monitoring module for monitoring one or parameters associated with at least one communication session from at least one customer. The system further includes a database for storing the one or more monitored parameters. The system further includes a computation module for computing at least one connection score for the at least one customer with each of a plurality of resources based on the one or more stored parameters. The system further includes a resource selection module for selecting the at least one resource from the plurality of resources based on the at least one computed connection score.

Claim (Index 1):
A resource selection computing system for selecting at least one resource for one or more communication sessions in an enterprise, the system comprising: a server comprising a processor and a memory storing software instructions, the processor coupled to the memory executes the software instructions to: monitor one or more parameters associated with at least one communication session from at least one customer, wherein a database stores the one or more monitored parameters; compute at least one connection score for the at least one customer with each of a plurality of resources based on a degree of separation between the at least one customer and each of the plurality of resources, determine the degree of separation between a first customer and a resource, wherein the degree of separation is determined to be one when a second customer is a common friend of the first customer and the resource; and select the at least one resource from the plurality of resources based on the at least one computed connection score.

Metadata:
- Claim Count in Document: 30.0
- Percentile: 96.0
- Lexical Diversity: 2.78723
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14572012', '14599647', '14533454', '14552596', '14590330']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.471958196811702
- 35 USC 102 Novelty (BERT): 0.5048345088749084
- Combined Prediction Score: 0.4752458280180226
- Mean Citation Score: 220.931344
- Max Citation Score: 316.96835
- Similarity Product: 315.7242978336095

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test