PATENT CLAIM ANALYSIS

Application Number: 16231787
Application Type: Utility
Filing Date: 2018-12
Publication Date: 2019-05
Patent Classification: ["370", "252000"]

Abstract:
A communication analytics engine that executes in conjunction with a data collection platform may provide a unified and scalable solution for call data aggregation and processing. A data collection platform may establish a communication connection with a wireless carrier network. The data collection platform may collect call data of multiple user devices via the communication connection, in which the multiple user devices may use the wireless carrier network to initiate and receive calls to one or more additional devices. The data collection platform may convert the call data into a format that is readable by the communication analytics engine. The communication analytics engine may analyze the call data to generate analytic results that includes one or more key performance indicators (KPIs).

Claim (Index 13):
A computer-implemented method, comprising:\n collecting call data of multiple user devices at a data collection platform, wherein the multiple user devices use a wireless carrier network to initiate and receive calls to one or more additional devices; converting the call data into a format that is readable by a communication analytics engine that executes in conjunction with the data collection platform on the one or more computing devices; aggregating the call data into a plurality of data sets according to at least one grouping parameter; determining which key performance indicators (KPIs) to include in a first set of KPIs to compute for the call data corresponding to at least one data set of the plurality of data sets based on a KPI configuration file, the at least one data set including two or more data selected from the group consisting of device performance data, network performance data, and test performance data; generating analytic results via the communication analytics engine, wherein generating the analytic results includes computing the first set of KPIs for the call data in the at least one data set by performing cross analysis between the two or more selected data; analyzing one or more KPIs of the first set of KPIs at the communication analytics engine according to one or more detection rules to detect a call issue that affects one or more user devices using the wireless carrier network or one or more network infrastructure elements of the wireless carrier network; generating one or more alerts regarding the detected call issue at the communication analytics engine according to at least one alert rule; and providing the one or more one or more alerts regarding the detected call issue to a computing device for presentation.

Metadata:
- Claim Count in Document: 38.0
- Percentile: 98.0
- Lexical Diversity: 1.98462
- Patent Class: 370.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15141664', '15019947', '15212061', '16304801', '15212110']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.4774365661450314
- 35 USC 102 Novelty (BERT): 0.5279655059303062
- Combined Prediction Score: 0.4824894601235589
- Mean Citation Score: 203.097602
- Max Citation Score: 338.26285
- Similarity Product: 263.04373364717367

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test