PATENT CLAIM ANALYSIS

Application Number: 16243806
Application Type: Utility
Filing Date: 2019-01
Publication Date: 2019-06
Patent Classification: ["705", "007380"]

Abstract:
Embodiments are directed to improving performance criterion in a control session. Information associated with an agent may be obtained. A predicted expenditure may be generated based on the information and a performance model. The predicted expenditure may be transformed into specific-units amounts of multiple resource types based on the characteristics information. Each specific-units amount may be transformed into a normalized-units amount based on one or more normalized-units amounts of one or more other resource types. An instruction may be provided to the agent based on the normalized-units amounts. Metrics based on monitoring the agent may be obtained. One or more portions of the metrics may be compared to one or more outputs of the performance model. One or more outputs of the model may be modified based on the comparison to increase a correlation between one or more outputs and the metrics.

Claim (Index 45):
The system of claim  9 , wherein the instructions associated with the network computer cause the one or more processors of the network computer to perform further actions, the further actions comprising providing one or more alerts to one or more performance monitors based on the comparison indicating that one or more metrics for the first period or the second period diverged from one or more expected values by an amount that meets or exceeds one or more thresholds.

Metadata:
- Claim Count in Document: 20.0
- Percentile: 99.0
- Lexical Diversity: 2.43548
- Patent Class: 705.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15803546', '12899435', '14451665', '12551191', '13928998']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.0804587066851515
- 35 USC 102 Novelty (BERT): 0.4897873996933835
- Combined Prediction Score: 0.1213915759859747
- Mean Citation Score: 121.325176
- Max Citation Score: 124.01836000000002
- Similarity Product: 75.68579626307013

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 0
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test