PATENT CLAIM ANALYSIS

Application Number: 15927878
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2018-09
Patent Classification: ["705", "007390"]

Abstract:
Apparatus and method for field service monitoring are disclosed. The apparatus includes a communication unit and a control unit. The communication unit receives schedule information, real-time location information, and service status information including service completion information for each worker. The control unit determines a visit type of a service using the schedule information and the real-time location information. When the determined visit type is the non-requested visit, the control unit calculates a first achievement score having a penalty score for a non-requested visit. When the determined visit type is a requested visit, the control unit calculates a second achievement score having a new service completion rate for each worker using the schedule information and the service status information. The control unit calculates a key performance indicator (KPI) for each worker using the first and second achievement scores, and evaluates a working status of each worker using the calculated KPI.

Claim (Index 2):
The apparatus of  claim 1 , wherein the control unit is further configured to calculate the second achievement score based on the following Equation:\n Second achievement score={the total number of visits\u2212(the number of uncompleted services in new visits+the number of revisits)}/the total number of visits,\u2003\u2003[Equation] where the total number of visits denotes the sum of new visits and revisits.

Metadata:
- Claim Count in Document: 1.0
- Percentile: 90.0
- Lexical Diversity: 2.81034
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: True
- Related Applications: ['11271644', '10076029', '15286712', '11586325', '15177903']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.09644095992161
- 35 USC 102 Novelty (BERT): 0.503923800353326
- Combined Prediction Score: 0.1371892439647816
- Mean Citation Score: 161.81821399999995
- Max Citation Score: 179.87018
- Similarity Product: 108.13087351228953

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test