PATENT CLAIM ANALYSIS

Application Number: 16058284
Application Type: Utility
Filing Date: 2018-08
Publication Date: 2018-12
Patent Classification: ["379", "265030"]

Abstract:
A resource selection computing system for selecting at least one resource for one or more communication sessions in an enterprise is disclosed. The resource selection computing system includes a monitoring module for monitoring one or parameters associated with at least one communication session from at least one customer. The system further includes a database for storing the one or more monitored parameters. The system further includes a computation module for computing at least one connection score for the at least one customer with each of a plurality of resources based on the one or more stored parameters. The system further includes a resource selection module for selecting the at least one resource from the plurality of resources based on the at least one computed connection score.

Claim (Index 7):
The system of  claim 1 , wherein the processor further executes the software instructions to determine at least one state of the at least one selected resource and routes the at least one communication session to the at least one selected resource based on the at least one determined state.

Metadata:
- Claim Count in Document: 30.0
- Percentile: 96.0
- Lexical Diversity: 2.78723
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['14572012', '14599647', '14533454', '14552596', '14590330']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5016465108045178
- 35 USC 102 Novelty (BERT): 0.5071631793646033
- Combined Prediction Score: 0.5021981776605264
- Mean Citation Score: 220.931344
- Max Citation Score: 316.96835
- Similarity Product: 315.4931823836118

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 0

Dataset: test