PATENT CLAIM ANALYSIS

Application Number: 15879734
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2019-07
Patent Classification: ["704", "009000"]

Abstract:
A computer-implemented method includes storing, by a computing device, a plurality of dialogues between user devices and an automated support application hosted by the computing device; determining, by the computing device, transitive relationships between the plurality of dialogues; and updating, by the computing device, a question mapping based on the determining the transitive relationships; and applying, the computing device, the updated question mapping to a subsequent support dialogue.

Claim (Index 20):
The system of  claim 19 , wherein the storing the plurality of dialogues comprises program instructions to generate a dialogue graph of respective dialog graphs associated with the plurality of dialogues, wherein the generating the dialogue graph comprises program instructions to generate nodes representing user responses and responses by the automated support application and a path between the user responses and the responses by the automated support application.

Metadata:
- Claim Count in Document: 40.0
- Percentile: 86.0
- Lexical Diversity: 2.10526
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['12985050', '14075796', '13145516', '14617305', '15816282']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2779317627994728
- 35 USC 102 Novelty (BERT): 0.4913880967399079
- Combined Prediction Score: 0.2992773961935163
- Mean Citation Score: 191.775038
- Max Citation Score: 225.74608
- Similarity Product: 164.951695475769

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test