PATENT CLAIM ANALYSIS

Application Number: 15894749
Application Type: Utility
Filing Date: 2018-02
Publication Date: 2018-06
Patent Classification: ["235", "375000"]

Abstract:
The stages of an interaction between a potential customer (the user) and a sales representative (the agent) during a sales interaction are identified to understand the interaction factors that drive sales and, by doing so, to serve the customer better and thus increase sales. Initially, a user makes contact with an agent via a communications network. During the interaction, a dropping point is reached, i.e. the point in the interaction at which either the user or the agent ends the interaction. The dropping point and other interaction factors is analyzed. Based upon such analysis, various recommendations are made to the agents to improve the user's sales experience.

Claim (Index 13):
The method of  claim 12 , further comprising:\n said analysis engine sending alerts to said agent to advise said agent whether or not sliders and/or forms should be pushed to the user.

Metadata:
- Claim Count in Document: 53.0
- Percentile: 88.0
- Lexical Diversity: 1.87879
- Patent Class: 235.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15482113', '14149761', '14142698', '14180967', '12392058']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5357297297339364
- 35 USC 102 Novelty (BERT): 0.5060714165048907
- Combined Prediction Score: 0.5327638984110319
- Mean Citation Score: 226.902852
- Max Citation Score: 327.54453
- Similarity Product: 321.25441670068324

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test