PATENT CLAIM ANALYSIS

Application Number: 16394960
Application Type: Utility
Filing Date: 2019-04
Publication Date: 2019-08
Patent Classification: ["340", "539180"]

Abstract:
Methods and systems for evaluating compliance of communication of a dispatcher. One system includes an electronic computing device that includes an input device, a transceiver, and one or more electronic processors. The one or more electronic processors are configured to monitor communication between a dispatcher and a caller during a call and determine a type of call. The one or more electronic processors are further configured to determine a conversational procedure based on the type of call and compare a characteristic of the monitored communication to a constraint of the conversational procedure. The one or more electronic processors are further configured to determine that the characteristic of the monitored communication is outside the constraint of the conversational procedure and take an action as a function of determining that the characteristic of the monitored communication is outside the constraint of the conversational procedure.

Claim (Index 1):
An electronic computing device comprising:\n an input device; a transceiver; and one or more electronic processors communicatively coupled to the transceiver, the one or more electronic processors configured to\n monitor communication between a dispatcher and a caller during a call related to a public safety incident, \n determine a type of call based on one or more of the monitored communication and metadata received via the input device, wherein the type of call indicates a type of the public safety incident, \n determine a conversational procedure based on the type of call, wherein the conversational procedure includes a script configured to be used by the dispatcher to handle the call related to the public safety incident, \n compare a characteristic of the monitored communication to a constraint of the conversational procedure, wherein the characteristic of the monitored communication includes content of the monitored communication as articulated by the dispatcher, and wherein the constraint of the conversational procedure includes a list and order of content that is to be articulated by the dispatcher, \n determine that the characteristic of the monitored communication is outside the constraint of the conversational procedure, and \n take an action as a function of determining that the characteristic of the monitored communication is outside the constraint of the conversational procedure.

Metadata:
- Claim Count in Document: 44.0
- Percentile: 100.0
- Lexical Diversity: 2.75926
- Patent Class: 340.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15836397', '15874795', '16104963', '15701470', '13451162']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.640379126028961
- 35 USC 102 Novelty (BERT): 0.538325329658381
- Combined Prediction Score: 0.630173746391903
- Mean Citation Score: 204.34459400000003
- Max Citation Score: 357.49295
- Similarity Product: 297.0652735890359

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test