PATENT CLAIM ANALYSIS

Application Number: 15927909
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-09
Patent Classification: ["379", "265090"]

Abstract:
Embodiments provide systems and methods for reconstructing a communication session upon a failure of a session manager by monitoring a communication session associated with a Universal Call IDentifier (UCID) and detecting a failure of the session manager. In some cases, A timer can be set in response to detecting the failure of the session manager. In response to the timer expiring before detecting the recovery of the session manager, the application server can end monitoring of the communication session. In response to detecting a subsequent recovery of the session manager, a re-invitation message associated with the communication session and including the UCID can be sent. Communications components of the contact center can receive and accept the re-invitation message, re-map a session initiated by the re-invitation message to the communication session based on the UCID from the re-invitation message, and reconstruct the communication session.

Claim (Index 5):
The method of  claim 4 , wherein the one or more communications components of the contact center receive the re-invitation message to the communication session from the application server, send an acceptance message to the application server in response to the re-invitation message, re-map a session initiated by the re-invitation message to the communication session based on the UCID from the re-invitation message, and reconstruct the communication session.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 90.0
- Lexical Diversity: 2.5
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['13664179', '14076994', '13424008', '13722687', '13632794']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5426534506677189
- 35 USC 102 Novelty (BERT): 0.4903765887837065
- Combined Prediction Score: 0.5374257644793177
- Mean Citation Score: 189.45160600000003
- Max Citation Score: 193.6187
- Similarity Product: 120.074292849648

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test