PATENT CLAIM ANALYSIS

Application Number: 15945920
Application Type: Utility
Filing Date: 2018-04
Publication Date: 2018-08
Patent Classification: ["379", "088010"]

Abstract:
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

Claim (Index 9):
A call initiating system for placing telephone calls and conducting conversations between a bot and human representatives of organizations during the telephone calls, the system comprising:\n a processor configured to execute computer program instructions; and a computer storage medium encoded with the computer program instructions that, when executed by the processor, cause the system to perform operations comprising:\n generating, by an intent-to-text module of the call initiation system, a textual reply to an utterance of a human representative of an organization during a telephone call, wherein the textual reply is generated according to a predefined workflow that is associated with a task that is being performed for a human user by the call initiation system; \n altering the textual reply to the spoken utterance of the human representative of the organization to include a speech disfluency; and \n providing, for output by a text-to-speech module of the call initiation system, an audio representation of the altered, textual reply.

Metadata:
- Claim Count in Document: 34.0
- Percentile: 91.0
- Lexical Diversity: 2.17647
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15941628', '15621897', '15621869', '15621923', '15692410']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5815413905587936
- 35 USC 102 Novelty (BERT): 0.5520594268064496
- Combined Prediction Score: 0.5785931941835593
- Mean Citation Score: 361.622918
- Max Citation Score: 438.83868
- Similarity Product: 371.2643048027229

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test