PATENT CLAIM ANALYSIS

Application Number: 15758403
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-02
Patent Classification: ["704", "008000"]

Abstract:
Disclosed are a service request system and method using a service request device for a multiple language supported room, more particularly, a service request system and method using a service request device for a multiple language supported room, for allowing a user to make a request for a service selected by the user in the room in a language selected by the user. Here, an efficient operating process is provided by making a request for a service selected by a user in a room in a language selected by the user to remove a language barrier and to differentiate and call a service desired by a user according to an accurate intention, a service is immediately processed by calling a service to a corresponding employee when a service is called through a service request system, and convenience of a service is provided to allow a user to easily recognize a processing result when the service is requested.

Claim (Index 27):
A service request system for a multiple language supported room, comprising a service request application installed therein to execute a service request,\n wherein the service request application executes: a language selection function for allowing a user to select a desired language; a service button setting function for setting specific services to a plurality of respective service buttons embodied as images; a button selection control function of determining whether any one of the embodied service buttons is selected by the user for a predetermined time period or according to a predetermined rule and generating button selection information upon determining that the predetermined time or the predetermined rule is satisfied; a voice output control function of determining that a specific service button is selected by the user when the button selection information is generated, identifying the selected service button using the button selection information, and controlling a speaker to output voice data in the language selected by the user among voice data corresponding to the service content set to the selected service button; a request result display function of displaying service processing state information indicating a current processing situation of the service requested by the user; a request information generating function of generating service request information on the service that is selected by the user through a service button; a voice data memory function of storing voice data for each language corresponding to service contents set to the plurality of respective service buttons; and a communication function of transmitting service request information to a monitoring system ( 200 ) or receiving processing state information from the monitoring system ( 200 ); and wherein the service request device is a portable mobile electronic device.

Metadata:
- Claim Count in Document: 92.0
- Percentile: 90.0
- Lexical Diversity: 2.79661
- Patent Class: 704.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: True
- Related Applications: ['12234238', '12163243', '14194569', '10431626', '11803109']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2580512752660938
- 35 USC 102 Novelty (BERT): 0.4816187547212609
- Combined Prediction Score: 0.2804080232116105
- Mean Citation Score: 172.957638
- Max Citation Score: 183.64793
- Similarity Product: 127.87926954772234

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test