PATENT CLAIM ANALYSIS

Application Number: 15977853
Application Type: Utility
Filing Date: 2018-05
Publication Date: 2018-09
Patent Classification: ["715", "739000"]

Abstract:
A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.

Claim (Index 11):
A computing apparatus configured in a communication system, the computing apparatus comprising:\n at least one network interface; at least one microprocessor; and memory storing instructions configured to instruct the at least one microprocessor to\n store data identifying\n a plurality of advisers, \n availability of the advisers for real time communications over the communication system, and \n information of the advisers; \n \n provide, via the at least one network interface, a user interface to receive user input to request a list of advisers; \n identify and sort the list of advisers based at least in part on the availability of the advisers, the information of the advisers, the user input, and probability of the advisers to become unavailable in a predetermined period of time; \n present, via the at least one network interface, the list in the user interface; \n receive, through the user interface, a user selection of an adviser from the list; and \n establish, via the at least one network interface, a real time communication connection between a user of the user interface and the adviser selected from the list.

Metadata:
- Claim Count in Document: 8.0
- Percentile: 93.0
- Lexical Diversity: 2.26667
- Patent Class: 715.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14584745', '14584802', '15954387', '15255844', '15831249']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.319327434442827
- 35 USC 102 Novelty (BERT): 0.5261427852772563
- Combined Prediction Score: 0.3400089695262699
- Mean Citation Score: 304.195694
- Max Citation Score: 357.16925
- Similarity Product: 343.0268113916963

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test