PATENT CLAIM ANALYSIS

Application Number: 16392972
Application Type: Utility
Filing Date: 2019-04
Publication Date: 2019-08
Patent Classification: ["379", "265090"]

Abstract:
Techniques for conducting a support session and determine suitable instructions for resolving a certain technical mal-function in a device/equipment of a user. Imagery data associated the technical mal-function is received from a user's device and used for determining at least one improperly setup property associated with the mal-function in the mal-functioning device/equipment based on a comparison of the received imagery data with reference data. Instructions comprising augmented imagery for resolving the mal-function can be then generated, or fetched form a database, based on the determined at least one improperly setup property. A new database record can be generated comprising the augmented imagery data for use in future support sessions associated with the mal-function.

Claim (Index 2):
The system of  claim 1  wherein the processor utility is configured and operable to generate guiding instructions for the image recognition module to guide the processing of the imagery data based on at least one of an image segments or portions and keywords received from an operator of said system.

Metadata:
- Claim Count in Document: 42.0
- Percentile: 100.0
- Lexical Diversity: 1.93548
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15366483', '16196818', '14544807', '15731201', '14506918']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5524671424091139
- 35 USC 102 Novelty (BERT): 0.570936277282927
- Combined Prediction Score: 0.5543140558964952
- Mean Citation Score: 241.8194792
- Max Citation Score: 458.81772
- Similarity Product: 455.6435583090948

Labels:
- Claim Label 101: 0
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test