PATENT CLAIM ANALYSIS

Application Number: 16200476
Application Type: Utility
Filing Date: 2018-11
Publication Date: 2019-03
Patent Classification: ["379", "265090"]

Abstract:
A computer-implemented system and method for facilitating interactions via automatic agent responses is provided. A request for information for an agent is received from a user during an interaction with the agent. A list of candidate responses to the request is generated and one of the candidate responses is automatically selected when the agent fails to respond to the request within a predetermined time period. The selected response is provided to the user on behalf of the agent.

Claim (Index 16):
A method according to  claim 11 , further comprising:\n selecting the candidate responses based on a sentiment of the user with respect to prior related responses provided to the user.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 98.0
- Lexical Diversity: 1.82222
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15598984', '14887276', '13866793', '14887297', '14887310']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.499197828255771
- 35 USC 102 Novelty (BERT): 0.4883661316516806
- Combined Prediction Score: 0.498114658595362
- Mean Citation Score: 171.540334
- Max Citation Score: 259.34973
- Similarity Product: 202.4535807615459

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test