PATENT CLAIM ANALYSIS

Application Number: 15879734
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2019-07
Patent Classification: ["704", "009000"]

Abstract:
A computer-implemented method includes storing, by a computing device, a plurality of dialogues between user devices and an automated support application hosted by the computing device; determining, by the computing device, transitive relationships between the plurality of dialogues; and updating, by the computing device, a question mapping based on the determining the transitive relationships; and applying, the computing device, the updated question mapping to a subsequent support dialogue.

Claim (Index 4):
The method of  claim 1 , wherein storing a dialogue graph of the respective dialog graphs comprises generating the dialogue graph, wherein the generating the dialogue graph comprises generating nodes representing responses by each of the user device and the automated support application and a path between the responses.

Metadata:
- Claim Count in Document: 40.0
- Percentile: 86.0
- Lexical Diversity: 2.10526
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['12985050', '14075796', '13145516', '14617305', '15816282']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2792325465040279
- 35 USC 102 Novelty (BERT): 0.4845941151099496
- Combined Prediction Score: 0.2997687033646201
- Mean Citation Score: 191.775038
- Max Citation Score: 225.74608
- Similarity Product: 178.46593025066375

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test