PATENT CLAIM ANALYSIS

Application Number: 16376846
Application Type: Utility
Filing Date: 2019-04
Publication Date: 2019-10
Patent Classification: ["705", "014400"]

Abstract:
Provided is a system and method for automating the promotion and reservation of an appointment-based service. The system includes an appointment management database configured to store service schedules, customer information, and promotion history information; an automatic promotion and appointment processing server configured to select target customers who have a good possibility of using an idle resource and a promotion service item of the idle resource when the idle resource is recognized, and to provide the selected promotion service items to the target customers; and a customer terminal configured to present the promotion service item of the idle resource provided by the automatic promotion and appointment processing server, and to provide a request, a denial, or a change for an appointment through the Internet, a mobile communication network, or a communication network formed of a combination of heterogeneous communication networks.

Claim (Index 6):
A method for automating promotion and reservation of an appointment-based service, the method comprising:\n a first step of setting, by an automatic promotion and appointment processing server, a condition for determining an idle resource, wherein the idle resource is a service resource for providing the appointment-based service without a scheduled appointment for a specific period of time; a second step of recognizing, by the automatic promotion and appointment processing server, the idle resource satisfying the set condition; a third step of automatically recommending, by the automatic promotion and appointment processing server, a target customer according to a machine learning-based algorithm when the idle resource is recognized; a fourth step of transmitting, by the automatic promotion and appointment processing server, a promotion notification to a customer terminal of the target customer; a fifth step of analyzing and classifying, by the automatic promotion and appointment processing server, a received response by type when the response is received from the customer terminal; and a sixth step of handling, by the automatic promotion and appointment processing server, the received response by type, wherein in the fifth step, the target customer's response is classified as an appointment request when content to request an appointment is included in the target customer's response, the target customer's response is classified as a promotion denial when a denial of promotion notification is included in the content, and the target customer's response is classified as an administrator review that requires a confirmation by an administrator when a requested service resource or idle resource included in the target customer's response is different from the service resource or the idle resource of the promotion notification transmitted to the target customer, and wherein in the sixth step, a corresponding appointment is registered with a service schedule database when the target customer's response is classified as the appointment request, promotion notification reception denial is registered with a customer information database when the target customer's response is classified as the promotion denial, and the target customer's response is provided to the administrator when the target customer's response is classified as the administrator review.

Metadata:
- Claim Count in Document: 13.0
- Percentile: 100.0
- Lexical Diversity: 2.28788
- Patent Class: 705.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: True
- Related Applications: ['14081783', '14081692', '12430940', '13421943', '10994313']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1146069431000187
- 35 USC 102 Novelty (BERT): 0.4968151679060725
- Combined Prediction Score: 0.1528277655806241
- Mean Citation Score: 212.479818
- Max Citation Score: 226.49971
- Similarity Product: 147.88387032375812

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test