PATENT CLAIM ANALYSIS

Application Number: 15888396
Application Type: Utility
Filing Date: 2018-02
Publication Date: 2018-06
Patent Classification: ["379", "265090"]

Abstract:
Embodiments of the disclosure provide a mobile-specific intermediary replacement for the toll free service. This mobile intermediary entity or service can provide four primary call invocation types. Namely, calls can be invoked through a dialer of the mobile device, through a web interface accessed through the mobile device, through a mobile application executing on the mobile device, or through a personal assistant of similar service. The mobile intermediary entity or service can also provide rich, supplementary services for mobile callers. These services can include but are not limited to menu navigation, call continuity, caller geo-location awareness, and awareness of the caller's mobile network operator's identifier. Services natively provided by the called enterprise, such as call conferencing, can also be provided within the call.

Claim (Index 20):
A non-transitory computer readable medium comprising a set of instructions stored therein which, when executed by a processor, causes the processor to provide a mobility bonded network by:\n receiving, by a server executing a redirection service, a setup message for a voice call from a device on a mobile network operator or mobile virtual network operator network; determining, by the server executing the redirection service, whether to redirect the device to a mobile web or forward the received setup message for the voice call to a contact center; in response to determining to redirect the device to the mobile web, orchestrating, by the server executing the redirection service, a redirection of the device to the mobile web and terminating the voice call; and in response to determining to forward the received setup message for the voice call to the contact center, enhancing, by the server executing the redirection service, the setup message with auxiliary customer information and forwarding the enhanced setup message from the redirection service to the contact center, wherein the enhanced setup message is forwarded to the contact center via a communication network other than a toll-free network.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 88.0
- Lexical Diversity: 1.88
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15333397', '12710828', '13582797', '14477824', '12956251']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.4929291184953874
- 35 USC 102 Novelty (BERT): 0.5615931238553977
- Combined Prediction Score: 0.4997955190313884
- Mean Citation Score: 224.470786
- Max Citation Score: 444.61926
- Similarity Product: 440.2593071081329

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test