PATENT CLAIM ANALYSIS

Application Number: 15863225
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2019-07
Patent Classification: ["704", "009000"]

Abstract:
A company may desire to maintain a quality level for messages sent by customer service representatives to customers. The company may receive a message input by a customer service representative, modify the message with one or more neural networks, and transmit the modified message to a customer. To modify a message, an input vector may be created for each word of the message where the input vector is created using a word embedding of the word and a feature vector that represents the characters of the word. The input vectors for the words of the message may be sequentially processed with an encoding neural network to compute a message encoding vector that represents the message. The message encoding vector may then be processed by a decoding neural network to sequentially generate the words of a modified message. The modified message may then be transmitted to the customer.

Claim (Index 12):
The system of  claim 8 , wherein the at least one server computer is configured to generate the modified message with the decoding neural network by, for each word of the modified message, computing an attention distribution over the words of the input message.

Metadata:
- Claim Count in Document: 1.0
- Percentile: 86.0
- Lexical Diversity: 2.51613
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15678890', '15254041', '15254061', '15383603', '15254086']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.297698096350959
- 35 USC 102 Novelty (BERT): 0.4837593634613537
- Combined Prediction Score: 0.3163042230619984
- Mean Citation Score: 200.606412
- Max Citation Score: 212.38303
- Similarity Product: 160.42909034033414

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test