PATENT CLAIM ANALYSIS

Application Number: 15916632
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-09
Patent Classification: ["709", "224000"]

Abstract:
Techniques are described herein for generating service tickets. Embodiments include receiving first button data from an internet-of-things (IOT) button, the first button data comprising button identification information that uniquely identifies the IOT button and first button state information that specifies a button state, from a plurality of button states, of the IOT button, wherein the first button data corresponds to a first button press of the IOT button. The first button data is processed using a custom function associated with a service provider to cause: determining, based on the button identification information, a service location associated with the first button press; determining, based on the first button state information, a service issue associated with the first button press; and generating a service ticket corresponding to the first button press, wherein the service ticket indicates the service location and the service issue.

Claim (Index 1):
A method comprising:\n receiving first button data from an internet-of-things (IOT) button, the first button data comprising button identification information that uniquely identifies the IOT button and first button state information that specifies a button state, from a plurality of button states, of the IOT button, wherein the first button data corresponds to a first button press of the IOT button; processing the first button data using a custom function associated with a service provider to cause:\n determining, based on the button identification information that uniquely identifies the IOT button, a service location associated with the first button press; \n determining, based on the button state information, a service issue associated with the first button press; \n generating, at a computer system of the service provider, a service ticket corresponding to the first button press, wherein the service ticket indicates the service location and the service issue.

Metadata:
- Claim Count in Document: 20.0
- Percentile: 90.0
- Lexical Diversity: 2.63333
- Patent Class: 709.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15138894', '14871972', '12138213', '14408654', '15360653']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2373649412794688
- 35 USC 102 Novelty (BERT): 0.4699641426900245
- Combined Prediction Score: 0.2606248614205244
- Mean Citation Score: 116.4227808
- Max Citation Score: 118.01066000000002
- Similarity Product: 77.63577777145625

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test