PATENT CLAIM ANALYSIS

Application Number: 15879000
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2018-07
Patent Classification: ["379", "088020"]

Abstract:
The present invention relates to a telephone call processing system and a method of processing telephone calls, and in particular to systems and methods that facilitate secure transmission and accurate identification of sensitive information spoken during a call between a caller and an agent such that the agent does not have access to the sensitive information. The methods of the present invention involve outputting scrambled, out-of-sequence and/or partitioned sub-sets of a spoken voice stream to one or more recognition agents, which identify elements of the sensitive information and return the identified elements to a call processor for un-scrambling, re-ordering and/or re-assembly by the call processor to produce the identified sensitive information.

Claim (Index 1):
A method for securely identifying alphanumeric characters from a voice stream containing a sequence of spoken alphanumeric characters, the method comprising:\n receiving the voice stream; (ii) identifying, by a processor, utterances within the voice stream and generating a sequence of utterances from the identified utterances, each utterance corresponding to one or more of the spoken alphanumeric characters; (iii) outputting one or more of the identified utterances to one or more recognition agents; (iv) receiving, from the recognition agents, identified alphanumeric characters corresponding to the utterances output to the one or more recognition agents; and (v) compiling a sequence of identified alphanumeric characters from the received identified alphanumeric characters such that the position of each identified alphanumeric character in the sequence of identified alphanumeric characters is the same as the position of the corresponding spoken alphanumeric character in the sequence of spoken alphanumeric characters.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 86.0
- Lexical Diversity: 1.77273
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: True
- Related Applications: ['10392203', '12048091', '09752043', '09736914', '13290431']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5338794087355409
- 35 USC 102 Novelty (BERT): 0.4860183105330852
- Combined Prediction Score: 0.5290932989152953
- Mean Citation Score: 220.037518
- Max Citation Score: 236.74916
- Similarity Product: 170.39038336263894

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 0

Dataset: test