PATENT CLAIM ANALYSIS

Application Number: 16275432
Application Type: Utility
Filing Date: 2019-02
Publication Date: 2019-06
Patent Classification: ["705", "319000"]

Abstract:
A computer based system for social network assistance is disclosed. Via use of the system and related methods, a high-volume social media account (for example, an airline Twitter account) may be managed to enable prompt and thorough responses to incoming social media messages. In this manner, customer issues and feedback may be more effectively addressed, resulting in improved customer satisfaction and goodwill associated with the owner of the high-volume social media account.

Claim (Index 9):
The method of  claim 8 , wherein the identifying the author of the social media post as an individual having an elevated priority further comprises utilizing, by the social network assistance system, at least one of rewards program information associated with the author of the social media post, prior purchase information associated with the author of the social media post, or profitability information associated with the author of the social media post.

Metadata:
- Claim Count in Document: 13.0
- Percentile: 99.0
- Lexical Diversity: 1.44643
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['14323222', '14798159', '13865429', '14451632', '15336881']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1206319366330743
- 35 USC 102 Novelty (BERT): 0.5224253910879555
- Combined Prediction Score: 0.1608112820785624
- Mean Citation Score: 220.586948
- Max Citation Score: 344.50342
- Similarity Product: 304.4789501358938

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test