PATENT CLAIM ANALYSIS

Application Number: 15887878
Application Type: Utility
Filing Date: 2018-02
Publication Date: 2018-06
Patent Classification: ["379", "265120"]

Abstract:
A system and method include a processor and a memory. The memory stores instructions, which when executed by the processor, causes the processor to allocate interactions to a server based on a function of a criteria over time, where the server can only handle a determined number of interactions at a time.

Claim (Index 16):
The system of  claim 3 , where the server comprises a universal routing server of a contact center.

Metadata:
- Claim Count in Document: 41.0
- Percentile: 88.0
- Lexical Diversity: 1.54054
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['14448376', '13689750', '14887297', '14919675', '14887276']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5185106111381286
- 35 USC 102 Novelty (BERT): 0.5117521558992206
- Combined Prediction Score: 0.5178347656142378
- Mean Citation Score: 129.49120480000002
- Max Citation Score: 249.36961
- Similarity Product: 133.2216764788127

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test