PATENT CLAIM ANALYSIS

Application Number: 16275432
Application Type: Utility
Filing Date: 2019-02
Publication Date: 2019-06
Patent Classification: ["705", "319000"]

Abstract:
A computer based system for social network assistance is disclosed. Via use of the system and related methods, a high-volume social media account (for example, an airline Twitter account) may be managed to enable prompt and thorough responses to incoming social media messages. In this manner, customer issues and feedback may be more effectively addressed, resulting in improved customer satisfaction and goodwill associated with the owner of the high-volume social media account.

Claim (Index 4):
The method of  claim 2 , further comprising:\n organizing, by the data module, the electronic social media post database into data tables; storing, by the data module and in the electronic social media post database, the social media post and the response to the social media post as part of the data tables in the electronic social media post database; creating, by the data module, a linked series of data fields to form a data structure that contains the social media post and the response to the social media post; tuning, by the data module, the electronic social media post database to optimize database performance, wherein the tuning comprises reducing in and out bottlenecks by placing frequently used files on first and second separate file systems, wherein the first file system is operative on a first physical computing resource, and wherein the second file system is operative on a second physical computing resource different from the first physical computing resource; and speeding searches by using a key field in associating, by the data module, data for the social media post and the response to the social media post within the data structure.

Metadata:
- Claim Count in Document: 13.0
- Percentile: 99.0
- Lexical Diversity: 1.44643
- Patent Class: 705.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14323222', '14798159', '13865429', '14451632', '15336881']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1088931759284146
- 35 USC 102 Novelty (BERT): 0.5260465485399908
- Combined Prediction Score: 0.1506085131895722
- Mean Citation Score: 220.586948
- Max Citation Score: 344.50342
- Similarity Product: 208.577697738508

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test