PATENT CLAIM ANALYSIS

Application Number: 16222314
Application Type: Utility
Filing Date: 2018-12
Publication Date: 2019-04
Patent Classification: ["379", "085000"]

Abstract:
A system or method for dynamic redundant call recording may include a plurality of recording devices, each recording device having a plurality of recording resources, and a resource allocator. The resource allocator may receive a request from a call receiving node for commencement of a recording session. It may then attempt to connect to a first one of the plurality of recording devices and if successful, establish a recording session between the call receiving node and the recording device, or if not successful, attempting to connect the recording session controller to a second one of the multiple recording devices. Two resource allocators may operate in parallel to establish dual recording using resources at two different recording devices. Call content may be recorded separately from call metadata and may be integrated with the metadata using a unique call ID.

Claim (Index 2):
The method of  claim 1  in which the call receiving node is a gateway to a contact center environment and the recording devices and the resource allocator are part of a recording system in the contact center environment.

Metadata:
- Claim Count in Document: 9.0
- Percentile: 98.0
- Lexical Diversity: 2.14493
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15242772', '14601996', '10941551', '14958647', '13252986']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5260759915377109
- 35 USC 102 Novelty (BERT): 0.5378900251954852
- Combined Prediction Score: 0.5272573949034883
- Mean Citation Score: 206.17433800000003
- Max Citation Score: 403.1875
- Similarity Product: 303.25956854969263

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test