PATENT CLAIM ANALYSIS

Application Number: 15879000
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2018-07
Patent Classification: ["379", "088020"]

Abstract:
The present invention relates to a telephone call processing system and a method of processing telephone calls, and in particular to systems and methods that facilitate secure transmission and accurate identification of sensitive information spoken during a call between a caller and an agent such that the agent does not have access to the sensitive information. The methods of the present invention involve outputting scrambled, out-of-sequence and/or partitioned sub-sets of a spoken voice stream to one or more recognition agents, which identify elements of the sensitive information and return the identified elements to a call processor for un-scrambling, re-ordering and/or re-assembly by the call processor to produce the identified sensitive information.

Claim (Index 15):
The method of  claim 1 , wherein the one or more recognition agents includes at least one human agent, and step (iii) further comprises generating and outputting an audible reproduction of each output utterance for use by the at least one recognition agent.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 86.0
- Lexical Diversity: 1.77273
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: True
- Related Applications: ['10392203', '12048091', '09752043', '09736914', '13290431']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.561592253543547
- 35 USC 102 Novelty (BERT): 0.4958693579847635
- Combined Prediction Score: 0.5550199639876687
- Mean Citation Score: 220.037518
- Max Citation Score: 236.74916
- Similarity Product: 153.35308777804855

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 0

Dataset: test