PATENT CLAIM ANALYSIS

Application Number: 16042580
Application Type: Utility
Filing Date: 2018-07
Publication Date: 2018-11
Patent Classification: ["714", "037000"]

Abstract:
Systems and methods for identifying failed customer experience in distributed computer systems. An example method comprises: receiving, by an application performance management (APM) server associated with a distributed computer system, an application layer message associated with a request originated by a client computer system responsive to an action by a user; identifying a failed customer experience error by analyzing the application layer message; and causing a first graph to be rendered by a graphical user interface in a visual association with a second graph representing a number of user login events grouped by a pre-defined period of time, wherein the first graph represents a number of identified failed customer experience errors grouped by the pre-defined period of time.

Claim (Index 18):
The computer-readable non-transitory storage medium of  claim 17 , further comprising executable instructions causing the APM server to:\n present, via the graphical user interface, a description of the failed customer experience error and one or more user identifiers affected by the failed customer experience error.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 95.0
- Lexical Diversity: 1.85507
- Patent Class: 714.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14518762', '14687352', '14254566', '14340805', '14197501']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2783607559757649
- 35 USC 102 Novelty (BERT): 0.5070180693492751
- Combined Prediction Score: 0.3012264873131158
- Mean Citation Score: 185.79963480000004
- Max Citation Score: 283.6648600000001
- Similarity Product: 192.51230819307807

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test