PATENT CLAIM ANALYSIS

Application Number: 16154476
Application Type: Utility
Filing Date: 2018-10
Publication Date: 2019-02
Patent Classification: ["379", "085000"]

Abstract:
A computing apparatus configured to perform natural language processing, e.g., by comparing the words in a communication transcript of a user to a list of keywords, to generate an input vector representing a pattern of text in the communication transcript. A predictive model is generated from correlating input vectors to user ranking scores, e.g., for retention. The input vector determined from a communication transcript is applied to the computation model to compute a predicted retention score of the user. The retention score can be used, for example, to select a personalized recommendation for a communication connection to an adviser and/or a targeted offer.

Claim (Index 8):
The method of  claim 7 , wherein the generating of the transcript of the communication between the user and the selected ones of the first users includes performing voice recognition of the communication transmitted through the connection server bridging the first connection and the second connection.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 97.0
- Lexical Diversity: 1.86885
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15808870', '15332913', '15166888', '15166775', '15831249']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5933652941324681
- 35 USC 102 Novelty (BERT): 0.5236437832510052
- Combined Prediction Score: 0.5863931430443219
- Mean Citation Score: 327.9993560000001
- Max Citation Score: 375.03354
- Similarity Product: 367.5393142305851

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test