PATENT CLAIM ANALYSIS

Application Number: 15941576
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-04
Patent Classification: ["379", "265030"]

Abstract:
Systems and methods are provided for generating application data from call data. In one implementation, a method includes acquiring call data from a call-data source with a call-data aggregator; modifying a portion of the call data with a call-data modifier; and generating application data from the portion of the call data. Application data may be configured for diagram generation. The diagram may graphically indicate call volume in branches of an interactive voice response (IVR) system map. The diagram may be a flow diagram including a connector associated with a branch of the IVR system map and the connector may have a width proportional to a call volume in the branch of the IVR system map. The diagram may indicate call-portion durations, which may be associated with a phase of a call and which may have a color associated with a phase of a call.

Claim (Index 5):
The method of  claim 3 , wherein the connector has a color associated with an endpoint of a branch of the IVR system map.

Metadata:
- Claim Count in Document: 43.0
- Percentile: 90.0
- Lexical Diversity: 2.4
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['10090579', '11133933', '09756471', '15880287', '11278871']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5527656640673411
- 35 USC 102 Novelty (BERT): 0.487247595547694
- Combined Prediction Score: 0.5462138572153763
- Mean Citation Score: 163.67803800000004
- Max Citation Score: 176.16687
- Similarity Product: 109.14766861478806

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test