PATENT CLAIM ANALYSIS

Application Number: 15936736
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-10
Patent Classification: ["358", "001130"]

Abstract:
Embodiments of the disclosure provide for assisting with troubleshooting of a Multi-Function Printer (MFP) by receiving a text or voice message expressed in natural language from a user of the MFP, extracting text data or audio data of the received text or voice message, forwarding the extracted text data or audio data to one or more servers, receiving, from the servers, entities or intents related to the text or voice message based on processing of the text or audio data by the servers, processing the received entities or intents, sending information indicating one or more errors to the servers, receiving, from the servers, troubleshooting information directed to the errors, and providing at least a portion of the received troubleshooting information to the user of the MFP through the mobile device of the user of the MFP.

Claim (Index 1):
A Multi-Function Printer (MFP) comprising:\n a processor; and a memory coupled with and readable by the processor and having stored therein a set of instructions which, when executed by the processor, causes the processor to assist with troubleshooting of the MFP by:\n connecting via a network with one or more servers providing a cloud service; \n receiving, from one or more servers, a text or voice message from a user of the MFP, the text or voice message expressed in natural language and received by the one or more servers from a mobile device of the user of the MFP; \n extracting text data or audio data of the received text or voice message; \n forwarding the extracted text data or audio data of the received text or voice message to the one or more servers; \n receiving, from the one or more servers, one or more entities or intents related to the text or voice message from the user based on processing of the text or audio data by the one or more servers; \n processing the received one or more entities or intents; \n sending information indicating one or more errors to the one or more servers; \n receiving, from the one or more servers, troubleshooting information directed to the one or more errors; and \n providing at least a portion of the received troubleshooting information to the user of the MFP through the mobile device of the user of the MFP.

Metadata:
- Claim Count in Document: 23.0
- Percentile: 90.0
- Lexical Diversity: 2.58621
- Patent Class: 358.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15936653', '14851145', '15457692', '15063757', '15661516']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.4776850072721163
- 35 USC 102 Novelty (BERT): 0.5311323014652468
- Combined Prediction Score: 0.4830297366914294
- Mean Citation Score: 197.621416
- Max Citation Score: 353.42255
- Similarity Product: 264.23037544384897

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test