PATENT CLAIM ANALYSIS

Application Number: 15937494
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2018-08
Patent Classification: ["379", "265070"]

Abstract:
The disclosure is directed to automatically determining product features that are a favorite of customers by analyzing conversations of representatives with the customers. A product functionality identification system retrieves recordings of various conversations, extracts features of the conversations, and analyzes the features to determine a set of features that is indicative of favorite functionalities of a product for one or more customers. A favorite functionality is one of multiple product features that is determined to be a favorite of one or more customers. The set of features is further analyzed to generate a favorite functionality manifest, which includes information regarding the favorite functionalities (a) as a summary of what is discussed in the conversations or (b) verbatim from the conversations.

Claim (Index 6):
The computer-implemented method of  claim 1 , wherein generating the information regarding the favorite functionality includes generating one or more words or phrases in the first conversation that are indicative of the favorite functionality.

Metadata:
- Claim Count in Document: 74.0
- Percentile: 90.0
- Lexical Diversity: 2.1129
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15902751', '15902808', '15854642', '15835807', '15817490']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5515490712193503
- 35 USC 102 Novelty (BERT): 0.517224401910288
- Combined Prediction Score: 0.5481166042884441
- Mean Citation Score: 308.8409440000001
- Max Citation Score: 330.82983
- Similarity Product: 279.9594778772092

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 0

Dataset: test