PATENT CLAIM ANALYSIS

Application Number: 16032926
Application Type: Utility
Filing Date: 2018-07
Publication Date: 2020-01
Patent Classification: ["705", "007290"]

Abstract:
Systems and methods are provided for providing a customized user experience. Providing a customized user experience may include receiving, from a graphical user interface displayed on a mobile device a user input indicative of a preferred level of interaction by the user, and monitoring, by a sensor, a facial expression of the user. Then, a first preference metric may be assigned to the user based on the monitored facial expression. Providing a customized user experience may further include monitoring, by a sensor, a behavior of the user, assigning a second preference metric based on the monitored behavior, and aggregating at least the user input, the first preference unit, and the second preference metric to generate a preference score of the user. The preference score may be stored in a central database, displayed on a remote device, and used to modify a customer service experience.

Claim (Index 27):
The method of  claim 21 , wherein the history of the plurality of transactions comprises at least one of:\n credit history, purchase history, product history, merchant history, the transactions made by the user, locations and merchants at which the transactions were made, date and time at which the transactions were made, amounts of customer interaction prior to making the transactions, amount of the transactions made, time spent before making the transactions, or degrees of assistance received before making the transactions.

Metadata:
- Claim Count in Document: 59.0
- Percentile: 95.0
- Lexical Diversity: 2.49231
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['13838073', '11061974', '15398548', '15009606', '14329085']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1087689919133481
- 35 USC 102 Novelty (BERT): 0.4709503035384218
- Combined Prediction Score: 0.1449871230758554
- Mean Citation Score: 141.856772
- Max Citation Score: 144.3136
- Similarity Product: 102.39590323905944

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test