PATENT CLAIM ANALYSIS

Application Number: 15933267
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-09
Patent Classification: ["379", "088110"]

Abstract:
An intelligent transcription and automated record generation system and method are provided in which a record identification module can identify a record in a customer relationship management (CRM) database that is relevant to a call, and a voice recognition and transcription engine can process audio information from the call and transcribe voice data from the call to generate transcribed voice data. The calling party can be one or more of a caller who is making a call and a callee that is receiving the call. A record updater module can then automatically modify the record to include at least part of the transcribed voice data, and automatically add the modified record to the CRM database.

Claim (Index 8):
The method according to  claim 7 , further comprising:\n displaying, at a user interface of a user system, a user interface element that includes the transcribed voice data from the call; presenting, via the user interface, an option to edit the transcribed voice data prior to automatically adding the modified record to the CRM database; and wherein automatically adding comprises: in response to an input via the user interface approving addition of the modified record to the CRM database, automatically adding the modified record to the CRM database via the record updater module.

Metadata:
- Claim Count in Document: 40.0
- Percentile: 90.0
- Lexical Diversity: 1.79412
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14537656', '14637003', '10134637', '15593566', '14204505']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5306351878190423
- 35 USC 102 Novelty (BERT): 0.4788167223745652
- Combined Prediction Score: 0.5254533412745945
- Mean Citation Score: 170.956006
- Max Citation Score: 175.84646999999995
- Similarity Product: 114.30917327151415

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test