PATENT CLAIM ANALYSIS

Application Number: 16427965
Application Type: Utility
Filing Date: 2019-05
Publication Date: 2019-09
Patent Classification: ["704", "009000"]

Abstract:
A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of providing automated natural dialogue with a customer. The system may generate one or more events and commands temporarily stored in queues to be processed by one or more of a dialogue management device, an API server, and an NLP device. The dialogue management device may create adaptive responses to customer communications using a customer context, a rules-based platform, and a trained machine learning model.

Claim (Index 9):
The system of  claim 8 , wherein the first command comprises a command to the natural language processing device to determine the meaning of the incoming customer dialogue message.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 100.0
- Lexical Diversity: 1.65517
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15665960', '15997032', '16420290', '16026198', '15916521']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2915222128157322
- 35 USC 102 Novelty (BERT): 0.5267721286378793
- Combined Prediction Score: 0.315047204397947
- Mean Citation Score: 254.206318
- Max Citation Score: 349.77475
- Similarity Product: 324.5972548163235

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test