PATENT CLAIM ANALYSIS

Application Number: 16155813
Application Type: Utility
Filing Date: 2018-10
Publication Date: 2019-02
Patent Classification: ["704", "244000"]

Abstract:
An interactive response system directs input to a software-based router, which is able to intelligently respond to the input by drawing on a combination of human agents, advanced recognition and expert systems. The system utilizes human “intent analysts” for purposes of interpreting customer input. Automated recognition subsystems are trained by coupling customer input with IA-selected intent corresponding to the input, using model-updating subsystems to develop the training information for the automated recognition subsystems.

Claim (Index 8):
The computer-implemented method of  claim 5 , wherein the training comprises testing performance of the real-time ASR and continuing training responsive to the performance not exceeding a performance threshold.

Metadata:
- Claim Count in Document: 19.0
- Percentile: 97.0
- Lexical Diversity: 1.5
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15251868', '14050658', '12985174', '14958833', '13936440']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.3886933815233827
- 35 USC 102 Novelty (BERT): 0.5767997842914413
- Combined Prediction Score: 0.4075040218001886
- Mean Citation Score: 450.357802
- Max Citation Score: 546.84546
- Similarity Product: 380.0189010822701

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test