PATENT CLAIM ANALYSIS

Application Number: 15993496
Application Type: Utility
Filing Date: 2018-05
Publication Date: 2019-12
Patent Classification: ["705", "007260"]

Abstract:
Techniques for behavioral pairing in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for behavioral pairing in a task assignment system comprising: determining, by at least one computer processor communicatively coupled to and configured to operate in the task assignment system, an expected loss of each of a plurality of tasks; determining, by the at least one computer processor, an agent available for assignment to any of the plurality of tasks; and assigning, by the at least one computer processor, a task of the plurality of tasks to the agent using a task assignment strategy based on the expected loss of the task.

Claim (Index 11):
The system of  claim 9 , wherein the expected loss of value to the task assignment system is calculated by computing a product of a risk of abandonment of the task and an expected outcome value to the task assignment system of the task.

Metadata:
- Claim Count in Document: 54.0
- Percentile: 93.0
- Lexical Diversity: 2.31481
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15837911', '15807215', '15807227', '15645277', '15648788']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1673001300329611
- 35 USC 102 Novelty (BERT): 0.5603667217268655
- Combined Prediction Score: 0.2066067892023515
- Mean Citation Score: 336.865298
- Max Citation Score: 348.14474
- Similarity Product: 222.72132402809385

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 0
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test