PATENT CLAIM ANALYSIS

Application Number: 15977853
Application Type: Utility
Filing Date: 2018-05
Publication Date: 2018-09
Patent Classification: ["715", "739000"]

Abstract:
A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.

Claim (Index 17):
A non-transitory computer storage medium storing instructions configured to instruct a computing apparatus configured on a communication system to perform a method, the method comprising:\n storing, in a computing apparatus configured in the communication system, data identifying\n a plurality of advisers, \n availability of the advisers for real time communications over the communication system, and \n information of the advisers; \n receiving, in the computing apparatus, requests from users to search for advisers; identifying, by the computing apparatus, lists of advisers for the users respectively based on the requests; identifying, by the computing apparatus, a subset of advisers that in the lists; and customizing, by the computing apparatus, orders of the lists to avoid collision of requests for real time communication connections to the subset of advisers; receiving, by the computing apparatus, selections of advisers from the lists by the users; and providing, by the computing apparatus, real time communication connection between the users and the advisers selected by the users from the lists.

Metadata:
- Claim Count in Document: 8.0
- Percentile: 93.0
- Lexical Diversity: 2.26667
- Patent Class: 715.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14584745', '14584802', '15954387', '15255844', '15831249']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.3193685492297746
- 35 USC 102 Novelty (BERT): 0.5262312294718893
- Combined Prediction Score: 0.3400548172539861
- Mean Citation Score: 304.195694
- Max Citation Score: 357.16925
- Similarity Product: 340.26152629372467

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test