PATENT CLAIM ANALYSIS

Application Number: 15758403
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2019-02
Patent Classification: ["704", "008000"]

Abstract:
Disclosed are a service request system and method using a service request device for a multiple language supported room, more particularly, a service request system and method using a service request device for a multiple language supported room, for allowing a user to make a request for a service selected by the user in the room in a language selected by the user. Here, an efficient operating process is provided by making a request for a service selected by a user in a room in a language selected by the user to remove a language barrier and to differentiate and call a service desired by a user according to an accurate intention, a service is immediately processed by calling a service to a corresponding employee when a service is called through a service request system, and convenience of a service is provided to allow a user to easily recognize a processing result when the service is requested.

Claim (Index 11):
The service request system according to  claim 3 , wherein the service request device ( 100 ) further comprises a user mobile phone identification unit ( 190 ) configured to receive user mobile phone identification information via a user mobile phone and short-range communication, to extract language information of the user from the received user mobile phone identification information or to extract language information from a language that is selected by the user through the language selection unit ( 110 ), and to transmit the user mobile phone identification information and the language information to the monitoring system ( 200 );\n wherein the monitoring system ( 200 ) further comprises: a user identification processor ( 250 ) configured to match the user mobile phone identification information and language information transmitted from the user mobile phone identification unit ( 190 ) and to store the matched information in a user information DB ( 260 ), to recognize whether the same identification information as the user mobile phone identification information transmitted from the user mobile phone identification unit ( 190 ) is stored in the user information DB ( 260 ), and to transmit the language information matched with the corresponding user mobile phone identification information to the user mobile phone identification unit ( 190 ) when the same identification information is stored in the user information DB ( 260 ); and the user information DB ( 260 ) configured to match and store the user mobile phone identification information and language information transmitted from the user mobile phone identification unit ( 190 ); and wherein the user mobile phone identification unit ( 190 ) controls the language selection unit ( 110 ) to select a language corresponding to the received language information without language selection of a user through the language selection unit ( 110 ) upon receiving the language information from the user identification processor ( 250 ).

Metadata:
- Claim Count in Document: 92.0
- Percentile: 90.0
- Lexical Diversity: 2.79661
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: True
- Related Applications: ['12234238', '12163243', '14194569', '10431626', '11803109']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2803004366932305
- 35 USC 102 Novelty (BERT): 0.4894788037829299
- Combined Prediction Score: 0.3012182734022005
- Mean Citation Score: 172.957638
- Max Citation Score: 183.64793
- Similarity Product: 120.8869676475072

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test