PATENT CLAIM ANALYSIS

Application Number: 15860177
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2018-08
Patent Classification: ["709", "221000"]

Abstract:
A system for adaptive cloud-based work routing comprising a work router for assigning work tasks and a routing configuration server for configuring operation or monitoring performance of a work router, and a graphical user interface for configuration of a cloud-based work router.

Claim (Index 1):
A system for adaptive cloud-based work routing, comprising:\n a network-connected computing machine comprising a work router; an interactive software application stored in a memory of and operating on and operating on a processor of a user computing device; a plurality of external resources; wherein the interactive software enables a user to configure and dynamically change a set of routing rules; wherein each routing rule of the set of routing rules comprise at least one skill of a plurality of skills; wherein a threshold is assigned to each skill of the plurality of skills, the plurality of skills associated to the plurality of external resources; wherein the threshold determines a time-to-live after which the associated skill may be removed from an interaction to broaden a scope of resources of an associated routing rule of the set of routing rules; wherein the work router receives communication from a client software application via a packet data network, the information pertaining to a work task to be performed, and wherein the work router selects a specific external resource to perform the work task using the routing rules and sends data pertaining to the work task to the specific selected external resource; and wherein the work router adapts its routing selections based at least on dynamic changes in the routing rules and based on associated thresholds associated to the skills of the routing rules.

Metadata:
- Claim Count in Document: 1.0
- Percentile: 86.0
- Lexical Diversity: 1.69231
- Patent Class: 709.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14629493', '14242883', '13689750', '14674560', '14160781']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2542815905978882
- 35 USC 102 Novelty (BERT): 0.470846593258969
- Combined Prediction Score: 0.2759380908639963
- Mean Citation Score: 165.688758
- Max Citation Score: 236.08931
- Similarity Product: 215.1160907596804

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test