PATENT CLAIM ANALYSIS

Application Number: 15961393
Application Type: Utility
Filing Date: 2018-04
Publication Date: 2019-10
Patent Classification: ["704", "235000"]

Abstract:
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for a conversation monitoring system. In one aspect, a method includes receiving a conversation stream generated from a conversation between a user of a platform and a current robotic agent, where the current robotic agent is one of a plurality of robotic agents servicing the platform; processing the conversation stream to identify characteristics of the conversation; extracting a conversation knowledge graph that includes a plurality of first nodes that each correspond a concept discussed in the conversation; identifying a state change in the conversation from the identified characteristics of the conversation; merging the conversation knowledge graph with a domain knowledge graph into a merged knowledge graph; and replacing the current robotic agent with a replacement robotic agent from the robotic agents, the replacement robotic agent selected based on the percentage matching value of the merged knowledge graph.

Claim (Index 11):
The method of  claim 1 , wherein the robotic agents comprise chatbots.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 91.0
- Lexical Diversity: 2.27778
- Patent Class: 704.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['12985050', '13948391', '15056346', '14075796', '15282970']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2752643619578328
- 35 USC 102 Novelty (BERT): 0.503086606749675
- Combined Prediction Score: 0.2980465864370171
- Mean Citation Score: 166.71058599999995
- Max Citation Score: 172.18092
- Similarity Product: 95.2814078244853

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test