PATENT CLAIM ANALYSIS

Application Number: 15937494
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2018-08
Patent Classification: ["379", "265070"]

Abstract:
The disclosure is directed to automatically determining product features that are a favorite of customers by analyzing conversations of representatives with the customers. A product functionality identification system retrieves recordings of various conversations, extracts features of the conversations, and analyzes the features to determine a set of features that is indicative of favorite functionalities of a product for one or more customers. A favorite functionality is one of multiple product features that is determined to be a favorite of one or more customers. The set of features is further analyzed to generate a favorite functionality manifest, which includes information regarding the favorite functionalities (a) as a summary of what is discussed in the conversations or (b) verbatim from the conversations.

Claim (Index 8):
The computer-implemented method of  claim 7 , wherein generating the summary of the favorite functionality includes generating the summary by performing a semantic analysis of the first set of features, the first set of features including one or more words or phrases in the first conversation that are indicative of the favorite functionality.

Metadata:
- Claim Count in Document: 74.0
- Percentile: 90.0
- Lexical Diversity: 2.1129
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15902751', '15902808', '15854642', '15835807', '15817490']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5515555147347359
- 35 USC 102 Novelty (BERT): 0.5168362874665542
- Combined Prediction Score: 0.5480835920079177
- Mean Citation Score: 308.8409440000001
- Max Citation Score: 330.82983
- Similarity Product: 283.9867275615764

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 0

Dataset: test