PATENT CLAIM ANALYSIS

Application Number: 15874015
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2018-07
Patent Classification: ["709", "227000"]

Abstract:
An information processing apparatus capable of presenting an audit trail of operations performed during remote support to a user. A multifunction peripheral for which remote support is performed by an operator PC connected thereto via a network. A log of operations in the operator PC and the multifunction peripheral is recorded. The function of log recording is set to be enabled on the multifunction peripheral, and is enabled in a time period from start to end of remote support.

Claim (Index 11):
A non-transitory computer-readable storage medium storing a computer-executable program for executing a method of controlling a remote support system that connects a remote supporting apparatus and an information processing apparatus for which remote support is performed, via a network,\n wherein the method comprises: recording a log of operations in the remote supporting apparatus and the information processing apparatus, in a recording device connected to the network; and enabling said recording of the log, in the information processing apparatus, wherein said recording of the log is enabled in a time period from start to end of the remote support.

Metadata:
- Claim Count in Document: 21.0
- Percentile: 86.0
- Lexical Diversity: 1.68
- Patent Class: 709.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: True
- Related Applications: ['15492086', '14690301', '12721438', '14555278', '14119096']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2896558016903208
- 35 USC 102 Novelty (BERT): 0.4825649088776129
- Combined Prediction Score: 0.30894671240905
- Mean Citation Score: 188.399492
- Max Citation Score: 194.96922
- Similarity Product: 138.1569062169349

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test