PATENT CLAIM ANALYSIS

Application Number: 16104996
Application Type: Utility
Filing Date: 2018-08
Publication Date: 2019-02
Patent Classification: ["379", "265070"]

Abstract:
An improved predictive dialer system and method that dials telephone numbers and connects answered calls to available agents monitors an active call between an agent and a client using speech recognition. In the active call, the speech recognition searches for occurrence of at least one key phrase that indicates intention of termination of the call; and upon occurrence of at least one key phrase, predicts a remaining time period until the call will be terminated. Based on the predicted remaining time period, during the remaining time period, the system or method determines a point of time for initiating at least one new call to a client and initiates at least one new call at the determined point of time.

Claim (Index 6):
The method according to  claim 5 , wherein a first one of the predetermined number of telephone numbers which is answered by a client is forwarded to the agent.

Metadata:
- Claim Count in Document: 47.0
- Percentile: 96.0
- Lexical Diversity: 1.95385
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: True
- Related Applications: ['13688128', '14161011', '13758056', '14590029', '13918294']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5650768668973872
- 35 USC 102 Novelty (BERT): 0.4997944946741794
- Combined Prediction Score: 0.5585486296750665
- Mean Citation Score: 231.347774
- Max Citation Score: 236.78549
- Similarity Product: 147.63044384937407

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test