PATENT CLAIM ANALYSIS

Application Number: 15860177
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2018-08
Patent Classification: ["709", "221000"]

Abstract:
A system for adaptive cloud-based work routing comprising a work router for assigning work tasks and a routing configuration server for configuring operation or monitoring performance of a work router, and a graphical user interface for configuration of a cloud-based work router.

Claim (Index 2):
A method of providing adaptive cloud-based work routing, comprising the steps of:\n (a) configuring routing rules, using an interactive software applications stored in a memory of and operating on and operating on a processor of a user computing device; (a2) associating a threshold to each skill of the plurality of skills, the plurality of skills associated to external resources; (b) receiving data from the external resources pertaining to a work task to be performed; (c) processing, using an adaptive work router, a request for assignment of an external resource to perform the work task; (d) selecting an external resource to perform the work task according to the routing rules; (e) sending data pertaining to the work task to the selected external resources based at least in part on the processing; and (f) receiving dynamic changes to the routing rules and adapting routing selections of the work router based at least on the dynamic changes to the routing rules and based on associated thresholds associated to the skills of the routing rules.

Metadata:
- Claim Count in Document: 1.0
- Percentile: 86.0
- Lexical Diversity: 1.69231
- Patent Class: 709.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14629493', '14242883', '13689750', '14674560', '14160781']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.254430621310135
- 35 USC 102 Novelty (BERT): 0.4700007558599862
- Combined Prediction Score: 0.2759876347651201
- Mean Citation Score: 165.688758
- Max Citation Score: 236.08931
- Similarity Product: 217.0152223616684

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 0
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test