PATENT CLAIM ANALYSIS

Application Number: 16378925
Application Type: Utility
Filing Date: 2019-04
Publication Date: 2019-12
Patent Classification: ["379", "045000"]

Abstract:
Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.

Claim (Index 12):
The medium of  claim 10  wherein the change in the baseline context of the call further comprises:\n a change in background noises from the caller.

Metadata:
- Claim Count in Document: 29.0
- Percentile: 100.0
- Lexical Diversity: 1.71111
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['16004582', '12524034', '14031582', '09798206', '16374939']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5523318841404479
- 35 USC 102 Novelty (BERT): 0.5368807712444421
- Combined Prediction Score: 0.5507867728508473
- Mean Citation Score: 222.627246
- Max Citation Score: 414.67523
- Similarity Product: 252.83990545429765

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test