PATENT CLAIM ANALYSIS

Application Number: 15953372
Application Type: Utility
Filing Date: 2018-04
Publication Date: 2018-10
Patent Classification: ["379", "084000"]

Abstract:
Techniques are presented for delivering high quality personalized call hold media content that is selected from multiple sources. Specifically, the techniques apply a rule base to a set of caller attributes to select personalized media content to deliver to a caller on hold, thereby improving the quality and choice of media content delivered to the caller. For a particular call between a caller on a user device and another call participant, a hold event associated with the call is detected. A set of hold content rules are applied to various caller attributes to select a set of media content to deliver to the caller's user device. The media content is selected from local content available at the user device (e.g., music owned by the caller) and/or remote content external to the user device (e.g., personalized ads for the caller).

Claim (Index 15):
A system for delivery of personalized call hold content, the system comprising:\n a storage medium having stored thereon a sequence of instructions; and one or more processors that execute the sequence of instructions to cause the one or more processors to perform a set of acts, the set of acts comprising, identifying at least one call between a caller and at least one call participant, wherein the caller participates in the call at a user device; detecting a hold event associated with the call; accessing one or more caller attributes corresponding to the caller; applying one or more hold content rules to the caller attributes to select a set of media content; and delivering the set of media content to the user device.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 91.0
- Lexical Diversity: 2.2
- Patent Class: 379.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15148772', '15431259', '09815323', '15793218', '15297017']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.4982168351009415
- 35 USC 102 Novelty (BERT): 0.4640568388872869
- Combined Prediction Score: 0.4948008354795761
- Mean Citation Score: 153.53312599999995
- Max Citation Score: 157.14322
- Similarity Product: 113.51331372399213

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test