PATENT CLAIM ANALYSIS

Application Number: 16037087
Application Type: Utility
Filing Date: 2018-07
Publication Date: 2019-01
Patent Classification: ["705", "014430"]

Abstract:
A business monitoring system is described herein that brings together the previously separate worlds of social media and offline secret shopper and similar programs. With the business monitoring system, owners of brands are able to monitor the local voice of the customer to detect local and regional trends in sentiment and activity, build benchmarks and goals for local storefronts, evaluate in-store operations and customer service trends, and measure the local impact of marketing and advertising initiatives. The system collects and analyzes signals from online sources, producing reports, analytics, benchmarks, and alerts regarding offline activity at the local/store-front level. The system normalizes the signals from various sources, analyzes the signals at the individual location level, aggregates the data across various dimensions, builds benchmarks for comparison, and fires triggers notifying appropriate people upon detecting a meaningful variance. Thus, the system provides a rich and timely set of information to business decision makers.

Claim (Index 32):
The apparatus of  claim 28 , wherein the one or more specific metrics include at least one of new engagements or total activity

Metadata:
- Claim Count in Document: 62.0
- Percentile: 95.0
- Lexical Diversity: 1.71429
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15332921', '13573783', '13839378', '13594842', '14335429']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1117527085365002
- 35 USC 102 Novelty (BERT): 0.5270038345100218
- Combined Prediction Score: 0.1532778211338524
- Mean Citation Score: 198.833458
- Max Citation Score: 331.2966600000001
- Similarity Product: 213.47749701550487

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 0
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test