PATENT CLAIM ANALYSIS

Application Number: 16394960
Application Type: Utility
Filing Date: 2019-04
Publication Date: 2019-08
Patent Classification: ["340", "539180"]

Abstract:
Methods and systems for evaluating compliance of communication of a dispatcher. One system includes an electronic computing device that includes an input device, a transceiver, and one or more electronic processors. The one or more electronic processors are configured to monitor communication between a dispatcher and a caller during a call and determine a type of call. The one or more electronic processors are further configured to determine a conversational procedure based on the type of call and compare a characteristic of the monitored communication to a constraint of the conversational procedure. The one or more electronic processors are further configured to determine that the characteristic of the monitored communication is outside the constraint of the conversational procedure and take an action as a function of determining that the characteristic of the monitored communication is outside the constraint of the conversational procedure.

Claim (Index 17):
The method of  claim 10 , further comprising providing the conversational procedure to an output device of a communication device of the dispatcher.

Metadata:
- Claim Count in Document: 44.0
- Percentile: 100.0
- Lexical Diversity: 2.75926
- Patent Class: 340.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15836397', '15874795', '16104963', '15701470', '13451162']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.640033937164222
- 35 USC 102 Novelty (BERT): 0.5376513218170553
- Combined Prediction Score: 0.6297956756295053
- Mean Citation Score: 204.34459400000003
- Max Citation Score: 357.49295
- Similarity Product: 318.69946603527666

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test