PATENT CLAIM ANALYSIS

Application Number: 15872369
Application Type: Utility
Filing Date: 2018-01
Publication Date: 2019-07
Patent Classification: ["455", "404100"]

Abstract:
A system  1000  enables an Emergency Claim Response Person (ERCP)  13  to remotely take control of an emergency situation via a live video link by directing an insured at the accident scene to take certain actions and acquire information and videos required for filing an insurance claim. The system  1000  includes an insured  1  using a smartphone  200  loaded with a proprietary App  211  that connects with the ECRP  13  at an emergency claim response unit (ECRU)  300  through a compatible video hosting server. The ECRP calms the insured  1  and instructs the insured  1  through the post-accident process. The ECRU  300  finds and requests the appropriate ambulance company, police and fire departments, when necessary. The ECRP  13  directs the insured  1  to video the accident scene, vehicle positions/orientation, and damage. The ECRU  300 /ECRP  13  also instruct the insured to provide the insured's smartphone  200  to others to acquire video statements.

Claim (Index 1):
A method of having a remote claim response person (ERCP)  13  take control of, and direct the actions of an insured  1  in an accident situation, comprising the steps of:\n a. connecting an insured's computing device  200  to a video hosting server  7  with little or no configuration on the part of the insured  1 ; \n b. creating a video communication link between the ECRP  13  to the insured's computing device  200  through an Emergency claim Response Unit (ECRU)  300  and the video hosting server  7 ; \n c. providing prompts to the ECRP  13  with the ECRU  300  directing the ECRP  13  through the steps of:\n i. speaking with the insured  1  to calm and instruct the insured the insured through the post-accident process; \n ii. finding, contacting and requesting assistance from necessary ambulances  1110 , police  1120 , fire departments  1130 , and emergency response units; \n iii. directing the insured  1  to acquire names and physical condition of persons injured; \n iv. directing the insured  1  to acquire video feed of the accident scene  19 , the vehicles  15 ,  17  involved in an accident, and damage to the vehicles; and \n v. directing the insured to find and provide the insured's computing device  200  to witnesses, and participants in the accident to acquire their video statements.

Metadata:
- Claim Count in Document: 21.0
- Percentile: 86.0
- Lexical Diversity: 1.81522
- Patent Class: 455.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['14199829', '10214868', '12098667', '13009458', '14645260']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.6491793033970251
- 35 USC 102 Novelty (BERT): 0.5090279976298628
- Combined Prediction Score: 0.6351641728203089
- Mean Citation Score: 204.062546
- Max Citation Score: 209.36215
- Similarity Product: 124.89422681045828

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test