PATENT CLAIM ANALYSIS

Application Number: 15919987
Application Type: Utility
Filing Date: 2018-03
Publication Date: 2018-07
Patent Classification: ["709", "206000"]

Abstract:
The disclosed systems and methods join a user to a primary communication channel that is associated with an automated human interface module. The automated human interface module includes a plurality of nodes. A message including a text communication is posted by the user and sent to a decision module associated with a plurality of classifiers. The decision module is configured to identify a node that best matches the text communication in accordance with the plurality of classifiers. Each respective classifier produces a respective classifier result thereby producing a plurality of classifier results. Each respective classifier result identifies a respective node of the plurality of nodes best matching the text communication. The plurality of classifier results is collectively considered, and the node best matching the text communication is identified and the text communication is sent to the identified node.

Claim (Index 18):
A server system, comprising:\n one or more processors; memory; and one or more programs, wherein the one or more programs are stored in the memory and are configured to be executed by the one or more processors, the one or more programs including instructions for: A) receiving a first message that is posted by the first user, wherein the first message comprises a first text communication; B) responsive to receiving the first message, sending the first text communication to a decision module associated with a plurality of classifiers, the decision module configured to identify a first node within the plurality of nodes, wherein the first node is a node that best matches with the first text communication in accordance with the plurality of classifiers; C) processing, with each respective classifier of the plurality of classifiers, the first text communication thereby producing a respective classifier result for each respective classifier of the plurality of classifiers, and thereby producing a plurality of classifier results, wherein each respective classifier result of the plurality of classifier results identifies a respective node of the plurality of nodes that best matches with the first text communication in accordance with a corresponding classifier in the plurality of classifiers; D) collectively considering, with the decision module, the plurality of classifier results thereby identifying the first node within the plurality of nodes; and E) sending the first message comprising the first text communication to the first node of the plurality of nodes.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 90.0
- Lexical Diversity: 2.5614
- Patent Class: 709.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15452486', '15294368', '15269697', '15081766', '15707833']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2659820970525559
- 35 USC 102 Novelty (BERT): 0.5246399739808772
- Combined Prediction Score: 0.291847884745388
- Mean Citation Score: 296.237182
- Max Citation Score: 341.5402200000001
- Similarity Product: 269.3141776876832

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test