PATENT CLAIM ANALYSIS

Application Number: 15949382
Application Type: Utility
Filing Date: 2018-04
Publication Date: 2018-08
Patent Classification: ["709", "225000"]

Abstract:
A computer-implemented method for allocating services among a plurality of service operators where each capable of providing at least one service and each service operator operating a respective computer to receiving at a support server a request for service from at least one computer being operated by a user, generating a questionnaire to be answered by the user operating the at least one computer, selecting at least one service operator based upon the answered questionnaire, and establishing a service session between the at least one computer being operated by the user and the computer being operated by the at least one selected service operator for providing the requested service.

Claim (Index 11):
The method of  claim 9  wherein the priority level corresponds to a level of expertise by the plurality of service operators.

Metadata:
- Claim Count in Document: 4.0
- Percentile: 91.0
- Lexical Diversity: 2.30612
- Patent Class: 709.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15589152', '11732793', '14960864', '14255105', '10176471']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.3286165271261935
- 35 USC 102 Novelty (BERT): 0.5315304227173274
- Combined Prediction Score: 0.3489079166853069
- Mean Citation Score: 305.99777000000006
- Max Citation Score: 377.30914
- Similarity Product: 259.0589598544717

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test