PATENT CLAIM ANALYSIS

Application Number: 16194905
Application Type: Utility
Filing Date: 2018-11
Publication Date: 2019-03
Patent Classification: ["705", "004000"]

Abstract:
A system, method and program product for dispatching agents. A system is provided that includes: a data processing engine for inputting a claim and creating an opportunity; an agent system interface that provides a communication link and maintains information for a network of agents; a matching system that identifies a set of agents from the network of agents to handle an aspect of the claim; a selection system that broadcasts the opportunity to the set of agents, analyzes responses from the set of agents, and assigns the claim to a selected agent; and a tracking system that monitors performance of the selected agent, and collects feedback regarding the selected agent.

Claim (Index 3):
A technology platform having an agent dispatch system for handling loss conditions, comprising:\n a data processing engine that inputs loss information, interfaces with third party data sources to obtain policy details, and creates at least one of an assessment opportunity or a containment opportunity; an agent system interface that provides a communication link and maintains information for a network of agents; a matching system that identifies a set of matching agents from the network of agents; a selection system that broadcasts an opportunity comprising at least one of the assessment opportunity and containment opportunity to the set of matching agents, processes responses from the set of matching agents, and assigns the opportunity to a selected agent; and an agent performance system that tracks and monitors performance of the selected agent, and collects feedback regarding the selected agent.

Metadata:
- Claim Count in Document: 3.0
- Percentile: 98.0
- Lexical Diversity: 2.2
- Patent Class: 705.0
- Transitional Phrase Type: open
- Component Type: 1
- Foreign Priority: False
- Related Applications: ['15285029', '15285053', '15152142', '12862912', '16136501']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.0722239328194011
- 35 USC 102 Novelty (BERT): 0.5011814155506029
- Combined Prediction Score: 0.1151196810925212
- Mean Citation Score: 140.34195800000003
- Max Citation Score: 142.72493
- Similarity Product: 81.05250971993088

Labels:
- Claim Label 101: 0
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 0
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test