PATENT CLAIM ANALYSIS

Application Number: 16198428
Application Type: Utility
Filing Date: 2018-11
Publication Date: 2019-03
Patent Classification: ["379", "265060"]

Abstract:
Method, system and program product, comprising obtaining agent performance data; ranking, agents based the agent performance data; dividing agents into agent performance ranges; partitioning callers based on criteria into a set of partitions; determining for each partition an outcome value for a first agent performance range and a second agent performance range; calculating for the partitions a respective outcome value difference indicator based on the outcome value for the first agent performance range and the outcome value for the second agent performance range for the partition; matching a respective agent to a respective caller in one of the partitions, based on the outcome value difference indicators for the partitions.

Claim (Index 17):
The article of manufacture of  claim 15 , wherein the time effects compensation compensates for at least one of variations in performance rates during a holiday season, during an economic cycle, or during a marketing campaign.

Metadata:
- Claim Count in Document: 50.0
- Percentile: 98.0
- Lexical Diversity: 2.5
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['14788517', '13843724', '14788495', '14788442', '14788457']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.6958633766290175
- 35 USC 102 Novelty (BERT): 0.5574222184228649
- Combined Prediction Score: 0.6820192608084023
- Mean Citation Score: 557.80656
- Max Citation Score: 570.50995
- Similarity Product: 330.96509776108263

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test