PATENT CLAIM ANALYSIS

Application Number: 15945632
Application Type: Utility
Filing Date: 2018-04
Publication Date: 2018-11
Patent Classification: ["379", "266080"]

Abstract:
A system and method are presented for advanced campaign management in outbound dialing platforms. In a contact center environment, a dialing campaign may be configured such that the outbound dialing platform modifies its behavior automatically throughout the dialing campaign as conditions change. Dialing campaigns may be constructed from groups, which are organized into a campaign sequence. As the campaign sequence flows between groups, details of the campaign may be monitored and evaluated by the platform. Group transitions may be initiated based on activation triggers. In an embodiment, campaign sequences may also be automatically transitioned to new campaign sequences, paused, or reset based on activation triggers. A transition may also be initiated by manual override of the platform.

Claim (Index 10):
The method of  claim 9 , wherein activation triggers are based on at least one of: time, event, and statistics.

Metadata:
- Claim Count in Document: 32.0
- Percentile: 91.0
- Lexical Diversity: 1.78082
- Patent Class: 379.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['15410846', '12844192', '14477821', '14834129', '15187670']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.4965816394746488
- 35 USC 102 Novelty (BERT): 0.5074033171492287
- Combined Prediction Score: 0.4976638072421068
- Mean Citation Score: 212.768322
- Max Citation Score: 314.01666
- Similarity Product: 301.6292674728692

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 1

Dataset: test