PATENT CLAIM ANALYSIS

Application Number: 16033137
Application Type: Utility
Filing Date: 2018-07
Publication Date: 2018-11
Patent Classification: ["386", "248000"]

Abstract:
A method or system according to the present disclosure may be used to convey information to enhance customer service. Among other things, methods and systems of the present disclosure allow a service provider to supply customers with information on suggested services in a manner that is efficient, and easy to access. The information can be distributed in a variety of formats and be stored permanently or temporarily.

Claim (Index 2):
The system of  claim 1 , wherein the one or more data input devices are further programmed to record audio data and transmit the audio data to the server, and the receiving device is further configured to receive the audio data from the server.

Metadata:
- Claim Count in Document: 53.0
- Percentile: 95.0
- Lexical Diversity: 1.44
- Patent Class: 386.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['12189752', '13360397', '13306614', '15786578', '15615812']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.5704334606542701
- 35 USC 102 Novelty (BERT): 0.4907296233960818
- Combined Prediction Score: 0.5624630769284513
- Mean Citation Score: 142.77893600000004
- Max Citation Score: 161.92986000000005
- Similarity Product: 103.88663325626136

Labels:
- Claim Label 101: 1
- Claim Label 102: 0
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 0
- Label 101 Adjusted: 0

Dataset: test