PATENT CLAIM ANALYSIS

Application Number: 16032926
Application Type: Utility
Filing Date: 2018-07
Publication Date: 2020-01
Patent Classification: ["705", "007290"]

Abstract:
Systems and methods are provided for providing a customized user experience. Providing a customized user experience may include receiving, from a graphical user interface displayed on a mobile device a user input indicative of a preferred level of interaction by the user, and monitoring, by a sensor, a facial expression of the user. Then, a first preference metric may be assigned to the user based on the monitored facial expression. Providing a customized user experience may further include monitoring, by a sensor, a behavior of the user, assigning a second preference metric based on the monitored behavior, and aggregating at least the user input, the first preference unit, and the second preference metric to generate a preference score of the user. The preference score may be stored in a central database, displayed on a remote device, and used to modify a customer service experience.

Claim (Index 26):
The method of  claim 21 , wherein the second preference score is based on at least a user input indicative of the user's preferred level of interaction.

Metadata:
- Claim Count in Document: 59.0
- Percentile: 95.0
- Lexical Diversity: 2.49231
- Patent Class: 705.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['13838073', '11061974', '15398548', '15009606', '14329085']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.1063909333892014
- 35 USC 102 Novelty (BERT): 0.4939400916617124
- Combined Prediction Score: 0.1451458492164525
- Mean Citation Score: 141.856772
- Max Citation Score: 144.3136
- Similarity Product: 83.60615659484864

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 0
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test