PATENT CLAIM ANALYSIS

Application Number: 16055118
Application Type: Utility
Filing Date: 2018-08
Publication Date: 2018-11
Patent Classification: ["709", "238000"]

Abstract:
A system and method are presented for on premises and offline survivability of an interactive voice response system in a cloud telephony system. Voice interaction control may be divided from the media resources. Survivability is invoked when the communication technology between the Cloud and the voice interaction's resource provider is degraded or disrupted. The system is capable of recovering after a disruption event such that a seamless transition between failure and non-failure states is provided for a limited impact to a user's experience. When communication paths or Cloud control is re-established, the user resumes normal processing and full functionality as if the failure had not occurred.

Claim (Index 2):
The media server of  claim 1 , wherein the media server is capable of completing the response without a communication roundtrip to the cloud application.

Metadata:
- Claim Count in Document: 1.0
- Percentile: 96.0
- Lexical Diversity: 1.46154
- Patent Class: 709.0
- Transitional Phrase Type: none
- Component Type: 0
- Foreign Priority: False
- Related Applications: ['14674437', '13922157', '12957156', '15723019', '14015974']

Analysis Scores:
- 35 USC 101 Eligibility (BERT): 0.2825390391729114
- 35 USC 102 Novelty (BERT): 0.4920530847082675
- Combined Prediction Score: 0.303490443726447
- Mean Citation Score: 149.29119
- Max Citation Score: 258.19513
- Similarity Product: 213.3155091508525

Labels:
- Claim Label 101: 1
- Claim Label 102: 1
- Claim Label 103: 1
- Claim Label 112: 1
- Combined Label: 1
- Label 101 Adjusted: 1

Dataset: test