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HR ADMINISTRATOR/MARKETING ASSOCIATE HR ADMINISTRATOR Summary Dedicated Customer Service Manager with 15+ years of experience in Hospitality and Customer Service Management. Respected builder and leader of customer-focused teams; strives to instill a shared, enthusiastic commitment to customer service. Highlights Focused on customer satisfaction Team management Marketing savvy Conflict resolution techniques Training and development Skilled multi-tasker Client relations specialist Accomplishments Missouri DOT Supervisor Training Certification Certified by IHG in Customer Loyalty and Marketing by Segment Hilton Worldwide General Manager Training Certification Accomplished Trainer for cross server hospitality systems such as Hilton OnQ , Micros Opera PMS , Fidelio OPERA Reservation System (ORS) , Holidex Completed courses and seminars in customer service, sales strategies, inventory control, loss prevention, safety, time management, leadership and performance assessment. Experience HR Administrator/Marketing Associate HR Administrator Dec 2013 to Current Company Name － City , State Helps to develop policies, directs and coordinates activities such as employment, compensation, labor relations, benefits, training, and employee services. Prepares employee separation notices and related documentation Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Advises management in appropriate resolution of employee relations issues. Administers benefits programs such as life, health, dental, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance. Marketing Associate   Designed and created marketing collateral for sales meetings, trade shows and company executives. Managed the in-house advertising program consisting of print and media collateral pieces. Assisted in the complete design and launch of the company's website in 2 months. Created an official company page on Facebook to facilitate interaction with customers. Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Advanced Medical Claims Analyst Mar 2012 to Dec 2013 Company Name － City , State Reviewed medical bills for the accuracy of the treatments, tests, and hospital stays prior to sanctioning the claims. Trained to interpret the codes (ICD-9, CPT) and terminology commonly used in medical billing to fully understand the paperwork that is submitted by healthcare providers. Required to have organizational and analytical skills as well as computer skills, knowledge of medical terminology and procedures, statistics, billing standards, data analysis and laws regarding medical billing. Assistant General Manager Jun 2010 to Dec 2010 Company Name － City , State Performed duties including but not limited to, budgeting and financial management, accounting, human resources, payroll and purchasing. Established and maintained close working relationships with all departments of the hotel to ensure maximum operation, productivity, morale and guest service. Handled daily operations and reported directly to the corporate office. Hired and trained staff on overall objectives and goals with an emphasis on high customer service. Marketing and Advertising, working on public relations with the media, government and local businesses and Chamber of Commerce. Executive Support / Marketing Assistant Jul 2007 to Jun 2010 Company Name － City , State Provided assistance to various department heads - Executive, Marketing, Customer Service, Human Resources. Managed front-end operations to ensure friendly and efficient transactions. Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies. Exemplified the second-to-none customer service delivery in all interactions with customers and potential clients. Reservation & Front Office Manager Jun 2004 to Jul 2007 Company Name － City , State Owner/ Partner Dec 2001 to May 2004 Company Name － City , State Price Integrity Coordinator Aug 1999 to Dec 2001 Company Name － City , State Education N/A , Business Administration 1999 Jefferson College － City , State Business Administration Marketing / Advertising High School Diploma , College Prep. studies 1998 Sainte Genevieve Senior High － City , State Awarded American Shrubel Leadership Scholarship to Jefferson College Skills Accounting, ads, advertising, analytical skills, benefits, billing, budgeting, clients, Customer Service, data analysis, delivery, documentation, employee relations, financial management, government relations, Human Resources, insurance, labor relations, layout, Marketing, marketing collateral, medical billing, medical terminology, office, organizational, payroll, performance reviews, personnel, policies, posters, presentations, public relations, purchasing, reporting, statistics, website.

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME500375979" style=" padding-top:0px; "> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_500375979_1_326506904" style=" padding-top:0px; "> <div class="name" itemprop="name"> <span class="field fName" id="500375979FNAM1"> </span> <span> </span> <span class="field" id="500375979LNAM1"> HR ADMINISTRATOR/MARKETING ASSOCIATE HR ADMINISTRATOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM500375981" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM500375981"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375981_1_326506917" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375981FRFM1"> <p align="LEFT"> Dedicated Customer Service Manager with 15+ years of experience in Hospitality and Customer Service Management. </p> <p align="LEFT"> Respected builder and leader of customer-focused teams; strives to instill a shared, enthusiastic commitment to customer service. </p> </div> </div> </div> <div class="section" id="SECTION_HILT500375982" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT500375982"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375982_1_326509244" style=" padding-top:0px; "> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="500375982SKC11"> <p align="CENTER"> Focused on customer satisfaction</p> <p align="CENTER"> Team management</p> <p align="CENTER"> Marketing savvy</p> <p align="CENTER"> Conflict resolution techniques</p> <br/> </td> <td class="field twocol_2" id="500375982SKC21"> <p align="CENTER"> Training and development</p> <p align="CENTER"> Skilled multi-tasker</p> <p align="CENTER"> Client relations specialist</p> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM500375993" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM500375993"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375993_1_326506914" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375993FRFM1"> <ul> <li> Missouri DOT Supervisor Training Certification</li> <li> Certified by IHG in Customer Loyalty and Marketing by Segment </li> <li> Hilton Worldwide General Manager Training Certification</li> <li> Accomplished Trainer for cross server hospitality systems such as <b> <u> Hilton OnQ</u> </b> , <u> Micros </u> <b> <u> Opera PMS</u> </b> <u> , Fidelio </u> <b> <u> OPERA</u> </b> <u> Reservation System (ORS)</u> , <b> <u> Holidex</u> </b> </li> <li> Completed courses and seminars in customer service, sales strategies, inventory control, loss prevention, safety, time management, leadership and performance assessment.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR500375983" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR500375983"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375983_1_326506906" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT1"> HR Administrator/Marketing Associate HR Administrator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD1"> Dec 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES1" itemprop="description"> <ul> <li> Helps to develop policies, directs and coordinates activities such as employment, compensation, labor relations, benefits, training, and employee services.</li> <li> Prepares employee separation notices and related documentation</li> <li> Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.</li> <li> Advises management in appropriate resolution of employee relations issues.</li> <li> Administers benefits programs such as life, health, dental, insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.</li> </ul> <br/> <p align="LEFT"> <b> Marketing Associate</b>  </p> <ul> <li> Designed and created marketing collateral for sales meetings, trade shows and company executives.</li> <li> Managed the in-house advertising program consisting of print and media collateral pieces.</li> <li> Assisted in the complete design and launch of the company's website in 2 months.</li> <li> Created an official company page on Facebook to facilitate interaction with customers.</li> <li> Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_2_326506907" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT2"> Advanced Medical Claims Analyst</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD2"> Mar 2012</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT2"> Dec 2013</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES2" itemprop="description"> <ul> <li> Reviewed medical bills for the accuracy of the treatments, tests, and hospital stays prior to sanctioning the claims.</li> <li> Trained to interpret the codes (ICD-9, CPT) and terminology commonly used in medical billing to fully understand the paperwork that is submitted by healthcare providers.</li> <li> Required to have organizational and analytical skills as well as computer skills, knowledge of medical terminology and procedures, statistics, billing standards, data analysis and laws regarding medical billing.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_3_326506908" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:15px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT3"> Assistant General Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD3"> Jun 2010</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT3"> Dec 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES3" itemprop="description"> <ul> <li> Performed duties including but not limited to, budgeting and financial management, accounting, human resources, payroll and purchasing.</li> <li> Established and maintained close working relationships with all departments of the hotel to ensure maximum operation, productivity, morale and guest service.</li> <li> Handled daily operations and reported directly to the corporate office.</li> <li> Hired and trained staff on overall objectives and goals with an emphasis on high customer service.</li> <li> Marketing and Advertising, working on public relations with the media, government and local businesses and Chamber of Commerce.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_4_326506910" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:5px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT4"> Executive Support / Marketing Assistant</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD4"> Jul 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT4"> Jun 2010</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES4" itemprop="description"> <ul> <li> Provided assistance to various department heads - Executive, Marketing, Customer Service, Human Resources.</li> <li> Managed front-end operations to ensure friendly and efficient transactions.</li> <li> Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.</li> <li> Exemplified the second-to-none customer service delivery in all interactions with customers and potential clients.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_5_326506911" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT5"> Reservation &amp; Front Office Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD5"> Jun 2004</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT5"> Jul 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA5" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES5" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_6_326506912" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT6"> Owner/ Partner</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD6"> Dec 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT6"> May 2004</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA6" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES6" itemprop="description"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500375983_7_326506913" itemscope="" itemtype="https://schema.org/Organization" style=" padding-top:10px; "> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="500375983JTIT7"> Price Integrity Coordinator</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="500375983JSTD7"> Aug 1999</span> <span> to </span> <span class="jobdates" format="%b %Y" id="500375983EDDT7"> Dec 2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="500375983COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="500375983JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="500375983JSTA7" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="500375983JDES7" itemprop="description"> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC500400498" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC500400498"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500400498_1_326523310" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="500400498DGRE1" itemprop="name"> N/A</span> <span> , </span> <span class="programline" id="500400498STUY1"> Business Administration</span> <span class="datesWrapper"> <span class="jobdates" id="500400498GRYR1"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="500400498SCHO1" itemprop="name"> Jefferson College</span> <span> － </span> <span class="joblocation jobcity" id="500400498SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="500400498SSTA1"> State</span> <span class="joblocation jobstate" id="500400498SCNT1"> </span> </span> <span class="field" id="500400498FRFM1"> <ul> <li> Business Administration</li> <li> Marketing / Advertising</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_500400498_2_326522471" itemscope="" itemtype="https://schema.org/EducationalOrganization" style=" padding-top:0px; "> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="500400498DGRE2" itemprop="name"> High School Diploma</span> <span> , </span> <span class="programline" id="500400498STUY2"> College Prep. studies</span> <span class="datesWrapper"> <span class="jobdates" id="500400498GRYR2"> 1998</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="500400498SCHO2" itemprop="name"> Sainte Genevieve Senior High</span> <span> － </span> <span class="joblocation jobcity" id="500400498SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="500400498SSTA2"> State</span> <span class="joblocation jobstate" id="500400498SCNT2"> </span> </span> <span class="field" id="500400498FRFM2"> <ul> <li> Awarded American Shrubel Leadership Scholarship to Jefferson College</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL500375994" style=" padding-top:0px; "> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL500375994"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_500375994_1_326506918" style=" padding-top:0px; "> <div class="field singlecolumn" id="500375994FRFM1"> <p align="LEFT"> Accounting, ads, advertising, analytical skills, benefits, billing, budgeting, clients, Customer Service, data analysis, delivery, documentation, employee relations, financial management, government relations, Human Resources, insurance, labor relations, layout, Marketing, marketing collateral, medical billing, medical terminology, office, organizational, payroll, performance reviews, personnel, policies, posters, presentations, public relations, purchasing, reporting, statistics, website.</p> </div> </div> </div> </div>

HR

HR SPECIALIST, US HR OPERATIONS Summary Versatile media professional with background in Communications, Marketing, Human Resources and Technology.  Experience 09/2015 to Current HR Specialist, US HR Operations Company Name － City , State Managed communication regarding launch of Operations group, policy changes and system outages Designed standard work and job aids to create comprehensive training program for new employees and contractors Audited job postings for old, pending, on-hold and draft positions. Audited union hourly, non-union hourly and salary background checks and drug screens Conducted monthly new hire benefits briefing to new employees across all business units Served as a link between HR Managers and vendors by handling questions and resolving system-related issues Provide real-time process improvement feedback on key metrics and initiatives Successfully re-branded US HR Operations SharePoint site Business Unit project manager for RFI/RFP on Background Check and Drug Screen vendor 01/2014 to 05/2015 IT, Marketing and Communications Co-op Company Name － City , State Posted new articles, changes and updates to corporate SharePoint site including graphics and visual communications. Researched and drafted articles and feature stories to promote company activities and programs. Co-edited and developed content for quarterly published newsletter. Provided communication support for internal and external events. Collaborated with Communication team, media professionals and vendors to determine program needs for print materials, web design and digital communications. Entrusted to lead product, service and software launches for Digital Asset Management tool, Marketing Toolkit website and Executive Tradeshows Calendar. Created presentations for management and executive approval to ensure alignment with corporate guidelines and branding. Maintained the MySikorsky SharePoint site and provided timely solutions to mitigate issues.     Created story board and produced video for annual IT All Hands meeting. 10/2012 to 01/2014 Relationship Coordinator/Marketing Specialist Company Name － City , State Partnered with vendor to manage the in-house advertising program consisting of print and media collateral pieces. Coordinated pre-show and post-show activities at trade shows. Managed marketing campaigns to generate new business and to support partner and sales teams. Ordered marketing collateral for meetings, trade shows and advisors. Improved, administered and modified marketing programs to increase product awareness. Assisted in preparing internal promotional publications, managed marketing material inventory and supervised distribution of publications to ensure high quality product output. Coordinated marketing materials including brochures, promotional materials and products. Partnered with graphic designers to develop appropriate materials and branding for brochures. Used tracking and reporting systems for sales leads and appointments. 09/2009 to 10/2012 Assistant Head Teller Company Name － City , State Received an internal audit score of 100 %. Performed daily and monthly audits of ATM machines and tellers. Educated customers on a variety of retail products and available credit options. Consistently met or exceeded quarterly sales goals Promoted products and services to customers while maintaining company brand identity ·     Implemented programs to achieve and exceed customer and company participation goals    Organized company sponsored events on campus resulting in increased brand awareness ·     Coached peers on the proper use of programs to improve work flow efficiency Utilized product knowledge to successfully sell to and refer clients based on individual needs Promoted marketing the grand opening of new branch locations to strengthen company brand affinity ·     Organized company sponsored events resulting in increased brand awareness and improved sales ·     Coached peers on the proper use of programs to increase work flow efficiency Senior Producer - 2014 SHU Media Exchange Company Name － City , State Planned and executed event focusing on Connecticut's creative corridor, growth of industry and opportunities that come with development. A  panel of industry professionals addressed topics related to media and hosted a question and answer session for approximately 110 attendees. Following the forum, guests were invited to engage in networking and conversation at a post-event reception. Education 2014 Master of Arts : Corporate Communication & Public Relations Sacred Heart University － City , State 2013 Bachelor of Arts : Relational Communication Western Connecticut State University － City , State Skills Adobe Photoshop, ADP, Asset Management, branding, brochures, content, Customer Care, Final Cut Pro, graphics, graphic, HR, Illustrator, InDesign, Innovation, inventory, Lotus Notes, marketing, marketing materials, marketing material, materials, Microsoft Office, SharePoint, newsletter, presentations, process improvement, Project Management, promotional materials, publications, Quality, real-time, Recruitment, reporting, RFP, sales, stories, Employee Development, video, web design, website, articles

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME911808366" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_911808366_1_598530989" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="911808366FNAM1"> </span> <span> </span> <span class="field" id="911808366LNAM1"> HR SPECIALIST, US HR OPERATIONS</span> </div> </div> </div> <div class="section" id="SECTION_SUMM911808372" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM911808372"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911808372_1_598532134" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="911808372FRFM1"> <span class=""> Versatile <font color="#000" style="color: rgb(0, 0, 0);"> media professional with background in Communications, Marketing, Human Resources and Technology. </font> </span> </div> </div> </div> <div class="section" id="SECTION_EXPR911808368" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR911808368"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911808368_1_598530991" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="911808368JSTD1"> 09/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="911808368EDDT1"> Current</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911808368JTIT1"> HR Specialist, US HR Operations</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911808368COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911808368JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808368JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="911808368JDES1" itemprop="description"> <ul> <li> <span class=""> Managed communication regarding launch of Operations group, policy changes and system outages</span> </li> <li> <span class=""> <span class=""> <span class=""> Designed standard work and job aids to create comprehensive training program for new employees and contractors</span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> Audited job postings for old, pending, on-hold and draft positions.</span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Audited union hourly, non-union hourly and salary background checks and drug screens</span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Conducted monthly new hire benefits briefing to new employees across all business units</span> </span> </span> </span> </span> </span> </li> <li> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> <span class=""> Served as a link between HR Managers and vendors by handling questions and resolving system-related issues</span> </span> </span> </span> </span> </span> </span> </li> <li> Provide real-time process improvement feedback on key metrics and initiatives</li> <li> Successfully re-branded US HR Operations SharePoint site</li> <li> Business Unit project manager for RFI/RFP on Background Check and Drug Screen vendor</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911808368_2_598530992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="911808368JSTD2"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="911808368EDDT2"> 05/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911808368JTIT2"> IT, Marketing and Communications Co-op</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911808368COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911808368JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808368JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="911808368JDES2" itemprop="description"> <ul> <li> Posted new articles, changes and updates to corporate SharePoint site including graphics and visual communications.</li> <li> Researched and drafted articles and feature stories to promote company activities and programs.</li> <li> Co-edited and developed content for quarterly published newsletter.</li> <li> Provided communication support for internal and external events.</li> <li> Collaborated with Communication team, media professionals and vendors to determine program needs for print materials, web design and digital communications.</li> <li> Entrusted to lead product, service and software launches for Digital Asset Management tool, Marketing Toolkit website and Executive Tradeshows Calendar.</li> <li> Created presentations for management and executive approval to ensure alignment with corporate guidelines and branding.</li> <li> Maintained the MySikorsky SharePoint site and provided timely solutions to mitigate issues.    </li> <li> Created story board and produced video for annual IT All Hands meeting.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911808368_3_598530994" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="911808368JSTD3"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="911808368EDDT3"> 01/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911808368JTIT3"> Relationship Coordinator/Marketing Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911808368COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911808368JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808368JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="911808368JDES3" itemprop="description"> <ul> <li> <span class=""> Partnered with vendor to manage the in-house advertising program consisting of print and media collateral pieces. </span> </li> <li> <span class=""> Coordinated pre-show and post-show activities at trade shows. </span> </li> <li> <span class=""> Managed marketing campaigns to generate new business and to support partner and sales teams.</span> </li> <li> <span class=""> <span class=""> Ordered marketing collateral for meetings, trade shows and advisors.</span> </span> </li> <li> Improved, administered and modified marketing programs to increase product awareness.</li> <li> Assisted in preparing internal promotional publications, managed marketing material inventory and supervised distribution of publications to ensure high quality product output.</li> <li> Coordinated marketing materials including brochures, promotional materials and products.</li> <li> Partnered with graphic designers to develop appropriate materials and branding for brochures.</li> <li> Used tracking and reporting systems for sales leads and appointments.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911808368_4_598533900" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="911808368JSTD4"> 09/2009</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="911808368EDDT4"> 10/2012</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911808368JTIT4"> Assistant Head Teller</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911808368COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911808368JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808368JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="911808368JDES4" itemprop="description"> <ul> <li> <span class=""> Received an internal audit score of <font color="#000" style="color: rgb(0, 0, 0);"> 100</font> %. </span> </li> <li> <span class=""> Performed daily and monthly audits of ATM machines and tellers.</span> </li> <li> <span class=""> <span class=""> Educated customers on a variety of retail products and available credit options.</span> </span> </li> <li> <span class=""> <span class=""> <span class=""> Consistently met or exceeded quarterly sales goals</span> </span> </span> </li> <li> Promoted products and services to customers while maintaining company brand identity ·     </li> <li> Implemented programs to achieve and exceed customer and company participation goals   </li> <li> Organized company sponsored events on campus resulting in increased brand awareness ·     </li> <li> Coached peers on the proper use of programs to improve work flow efficiency</li> <li> Utilized product knowledge to successfully sell to and refer clients based on individual needs</li> <li> Promoted marketing the grand opening of new branch locations to strengthen company brand affinity ·     </li> <li> Organized company sponsored events resulting in increased brand awareness and improved sales ·     </li> <li> Coached peers on the proper use of programs to increase work flow efficiency </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911808368_5_598599144" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="911808368JTIT5"> Senior Producer - 2014 SHU Media Exchange</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="911808368COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="911808368JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808368JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="911808368JDES5" itemprop="description"> <div> <span class=""> Planned and executed event focusing on Connecticut's creative corridor, growth of industry and opportunities that come with development. A </span> panel of industry professionals addressed topics related to media and hosted a question and answer session for approximately 110 attendees. Following the forum, guests were invited to engage in networking and conversation at a post-event reception.</div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC911808369" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC911808369"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911808369_1_598530995" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="911808369GRYR1"> 2014</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="911808369DGRE1" itemprop="name"> Master of Arts</span> <span> : </span> <span class="programline" id="911808369STUY1"> Corporate Communication &amp; Public Relations</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="911808369SCHO1" itemprop="name"> Sacred Heart University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="911808369SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808369SSTA1"> State</span> <span class="joblocation jobstate" id="911808369SCNT1"> </span> </span> <span class="paddedline"> <span class="field" id="911808369FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_911808369_2_598530996" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="911808369GRYR2"> 2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="911808369DGRE2" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="911808369STUY2"> Relational Communication</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="911808369SCHO2" itemprop="name"> Western Connecticut State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="911808369SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="911808369SSTA2"> State</span> <span class="joblocation jobstate" id="911808369SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="911808369FRFM2"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL911808371" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL911808371"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_911808371_1_598531001" style="padding-top:0px;"> <div class="field singlecolumn" id="911808371FRFM1"> Adobe Photoshop, ADP, Asset Management, branding, brochures, content, Customer Care, Final Cut Pro, graphics, graphic, HR, Illustrator, InDesign, Innovation, inventory, Lotus Notes, marketing, marketing materials, marketing material, materials, Microsoft Office, SharePoint, newsletter, presentations, process improvement, Project Management, promotional materials, publications, Quality, real-time, Recruitment, reporting, RFP, sales, stories, Employee Development, video, web design, website, articles</div> </div> </div> </div>

HR

HR DIRECTOR Summary Over 20 years experience in recruiting, 15 plus years in Human Resources Executive Management, 5 years of HRIS development and maintenance 4 years working in a Healthcare Enviroment Skills Recruiting FMLA/EEO/FLSA  HRIS Development Benefit Administration Policy Development Web Page Development  Accomplishments Kansas Health Institute -Health Outcomes for the State of Kansas -1999 Memberships and Accolades: Project Management Institute Member, SHRM, Chamber of Commerce, 1999 Friends University President's Honor Roll, 1997 Friends University Dean's Honor Roll, Student Liaison for Friends University Topeka (member of Mother-To-Mother, member of the Topeka Advertising Federation, several production pieces created nominated for ADDY Awards, received recognition for outstanding customer service assistance by the State of Kansas Travel and Tourism Department., ASHHRA, KAHHR, ACM. Additional Information: Leading Change -I have been instrumental in development and implementation of the Adjutant General's Retention Research project, involving survey development and analyzing the results of the surveys to present to the Adjutant General to help retain the qualified talent of the Departments. I have been tasked with working with the Federal Security Manager for the Joint Forces Headquarters in developing policies, procedures and processes to ensure that all current and new State Employees have the appropriate security clearances for the position held per the Federal Government Requirements. While at LMIS, I lead the Job Vacancy Project and was able to produce results in less time and man hours than in years before with staff that were inexperienced in the JVC process and procedures. I have been responsible to develop, plan and implement database programs, for the last three positions I have held. These were designed to cultivate, involve, renew contact, and promote active and potential employees. These databases were used for reporting FTE usage, budget management and turnover reports. While working in the healthcare field, I took the initiative in creating a local website that was used to receive and respond to requests for information and assistance in marketing and promoting the healthcare facility along with recruitment of potential employees. As Human Resource Coordinator in the healthcare field, I managed the front office personnel, reduced contract labor costs for nursing staff and implemented a unique pay structure to increase PRN staff utilization. I continually think "Outside-the-box" to create and develop strategies to resolve issues faced in my work environment. In my current position, I have met and exceeded all hiring goals for the firm. This resulted in our client increasing the business transferred to our location. Experience HR Director 09/2016 to Current Company Name City , State Developed New Website for Agency, payroll processing changes, and implementation of new HRIS System. Oversaw the employment process taking the lead role in clinician, physician and management team recruitment initiatives. Developed, maintain and interpret HR policy. Authored the Employee Handbook. Provided coaching and support to management and supervisors on performance management and other related issues. Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Evaluated and recommend changes to the employee benefits plan. Oversaw day to day administration of benefits.  HR Director 04/2009 to 09/2016 Company Name City , State Develped Supervisory Education, SHRO Website, SHRO HRIS System and Automation of payroll processing. Established and directed a comprehensive statewide human resource program for both classified and unclassified State employees/positions in the Adjutant General's Department. Resolved non-routine HR related issues associated as they arose; reviewed documents and approved all hires and promotions; reviews and approved, modified and/or disapproved wage/salary requests to hire individuals above the pre-established minimum classified or unclassified pay rate,  Reviewed any significant changes to position descriptions and determined if reclassification should be pursued; reviewed position descriptions for new positions and determined the appropriate wage range based on comparable classified position (if they exist), Consulted with the TAG and both military and state manager/ supervisors in order to provide technical and common sense guidance on properly addressing sensitive or complex employee and organizational issues; aided them in achieving their ever changing program goals and provided innovative ideas for staffing; Served as the administration's management representative in labor negotiations with the local KAPE unit at the 190th Fire Department. HR Manager/Sr. Recruiter 10/2003 to 06/2006 Company Name City , State Created an HRIS tracking system used for recruitment. Responsible for Ramp up and hiring of all customer service agents, and other positions as needed. Placement and development of all advertising Met and exceeded all hiring goals. Responsible for Hiring Senior Management to cover such duties as: Team Managers, Payroll, Quality Control. Responsible for recruitment of 950 new employees, meeting and exceeded goals set. Coordinated and facilitated manpower planning, recruitment and retention, career development and training, staff relations, compensation and benefits, compliance with local, state and federal statutory regulations, public programs, and regulatory audit procedures. Served as a resource person to administration, mid-level management and staff regarding HR related. Human Resources Coordinator 03/1996 to 02/2000 Company Name City , State Developed HRIS database from ground up for employee records and monitoring. Instrumental in reducing the use of Agency Staffing needs for hospital. Coordinated and facilitates manpower planning, recruitment and retention, career development and training, staff relations, compensation and benefits, compliance with local, state and federal statutory regulations, public programs, and regulatory audit procedures. Served as the HR resource source for administration, mid-level management and staff. Coordinated hiring procedures, appraisals, pay increases, promotions, transfers, terminations, job postings, and all corrective actions; One Person Office, responsible for all OSHA, Work Comp, Benefits, payroll, etc. Education and Training Master's Degree : Information Management Systems 05/2005 Friends University City , State , United States 3.5 Credits Earned: 62 Semester hours Information Management Systems Bachelor of Science : Organizational Management 05/2000 Friends University City , State , United States 4.0 Credits Earned: 62 Semester hours Activities and Honors Topeka Chamber of Commerce -Ambassador Kansas Hospital Association -Health Care Human Resources Member SHRM -Legislative Liaison Skills Desktop Publishing,  Newsletter productions, DATABASE Management, Leadership Training, OSHA, FMLA, Workers Compensation. PageMaker, Agency Automation, back-up, Benefits, Budget management, Corel Suite, Harvard Graphics, Access, Excel, Microsoft Publisher, MS Word,  Quark Express, Quattro Pro, Strategic Planning,  Web page development, WordPerfect

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1008511259" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1008511259_1_669264982" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1008511259FNAM1"> </span> <span> </span> <span class="field lName" id="1008511259LNAM1"> HR DIRECTOR</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1008511268" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1008511268"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511268_1_669265697" style="padding-top:0px;"> <div class="field singlecolumn" id="1008511268FRFM1"> <ul> <li> Over 20 years experience in recruiting, </li> <li> 15 plus years in Human Resources Executive Management, </li> <li> 5 years of HRIS development and maintenance</li> <li> 4 years working in a Healthcare Enviroment</li> </ul> </div> </div> </div> <div class="section" id="SECTION_HILT1008511269" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1008511269"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511269_1_669266591" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1008511269SKC11"> <ul> <li> Recruiting</li> <li> FMLA/EEO/FLSA </li> <li> HRIS Development</li> </ul> </td> <td class="field twocol_2" id="1008511269SKC21"> <ul> <li> Benefit Administration</li> <li> Policy Development</li> <li> Web Page Development </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM1008511264" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_ACCM1008511264"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511264_1_669264997" style="padding-top:0px;"> <div class="field singlecolumn" id="1008511264FRFM1"> <ul> <li> Kansas Health Institute -Health Outcomes for the State of Kansas -1999 Memberships and Accolades: Project Management Institute Member, SHRM, Chamber of Commerce, 1999 Friends University President's Honor Roll, 1997 Friends University Dean's Honor Roll, Student Liaison for Friends University Topeka (member of Mother-To-Mother, member of the Topeka Advertising Federation, several production pieces created nominated for ADDY Awards, received recognition for outstanding customer service assistance by the State of Kansas Travel and Tourism Department., ASHHRA, KAHHR, ACM.</li> <li> Additional Information: Leading Change -I have been instrumental in development and implementation of the Adjutant General's Retention Research project, involving survey development and analyzing the results of the surveys to present to the Adjutant General to help retain the qualified talent of the Departments.</li> <li> I have been tasked with working with the Federal Security Manager for the Joint Forces Headquarters in developing policies, procedures and processes to ensure that all current and new State Employees have the appropriate security clearances for the position held per the Federal Government Requirements.</li> <li> While at LMIS, I lead the Job Vacancy Project and was able to produce results in less time and man hours than in years before with staff that were inexperienced in the JVC process and procedures.</li> <li> I have been responsible to develop, plan and implement database programs, for the last three positions I have held.</li> <li> These were designed to cultivate, involve, renew contact, and promote active and potential employees.</li> <li> These databases were used for reporting FTE usage, budget management and turnover reports.</li> <li> While working in the healthcare field, I took the initiative in creating a local website that was used to receive and respond to requests for information and assistance in marketing and promoting the healthcare facility along with recruitment of potential employees.</li> <li> As Human Resource Coordinator in the healthcare field, I managed the front office personnel, reduced contract labor costs for nursing staff and implemented a unique pay structure to increase PRN staff utilization.</li> <li> I continually think "Outside-the-box" to create and develop strategies to resolve issues faced in my work environment.</li> <li> In my current position, I have met and exceeded all hiring goals for the firm.</li> <li> This resulted in our client increasing the business transferred to our location.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR1008511263" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1008511263"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511263_1_669264984" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008511263JTIT1"> HR Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1008511263JSTD1"> 09/2016</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1008511263EDDT1"> Current</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008511263COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1008511263JCIT1" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1008511263JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1008511263JDES1" itemprop="description"> <ul> <li> Developed New Website for Agency, payroll processing changes, and implementation of new HRIS System. </li> <li> Oversaw the employment process taking the lead role in clinician, physician and management team recruitment initiatives. </li> <li> Developed, maintain and interpret HR policy. Authored the Employee Handbook. Provided coaching and support to management and supervisors on performance management and other related issues. </li> <li> Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. </li> <li> Evaluated and recommend changes to the employee benefits plan. Oversaw day to day administration of benefits. <br/> </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008511263_2_669264985" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008511263JTIT2"> HR Director</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1008511263JSTD2"> 04/2009</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1008511263EDDT2"> 09/2016</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008511263COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1008511263JCIT2" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1008511263JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1008511263JDES2" itemprop="description"> <ul> <li> Develped Supervisory Education, SHRO Website, SHRO HRIS System and Automation of payroll processing.</li> <li> Established and directed a comprehensive statewide human resource program for both classified and unclassified State employees/positions in the Adjutant General's Department.</li> <li> Resolved non-routine HR related issues associated as they arose; reviewed documents and approved all hires and promotions; reviews and approved, modified and/or disapproved wage/salary requests to hire individuals above the pre-established minimum classified or unclassified pay rate,</li> <li>  Reviewed any significant changes to position descriptions and determined if reclassification should be pursued; reviewed position descriptions for new positions and determined the appropriate wage range based on comparable classified position (if they exist),<br/> </li> <li> Consulted with the TAG and both military and state manager/ supervisors in order to provide technical and common sense guidance on properly addressing sensitive or complex employee and organizational issues; aided them in achieving their ever changing program goals and provided innovative ideas for staffing; </li> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <div class="newSpan" style="margin-left: -53px;"> </div> <li class="tempListItem" style="list-style-type:none"> </li> <li class="tempListItem" style="list-style-type:none"> </li> <li> Served as the administration's management representative in labor negotiations with the local KAPE unit at the 190th Fire Department.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008511263_3_669264992" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008511263JTIT3"> HR Manager/Sr. Recruiter</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1008511263JSTD3"> 10/2003</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1008511263EDDT3"> 06/2006</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008511263COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1008511263JCIT3" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1008511263JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1008511263JDES3" itemprop="description"> <ul> <li> Created an HRIS tracking system used for recruitment.</li> <li> Responsible for Ramp up and hiring of all customer service agents, and other positions as needed.</li> <li> Placement and development of all advertising Met and exceeded all hiring goals. Responsible for Hiring Senior Management to cover such duties as: Team Managers, Payroll, Quality Control.</li> <li> Responsible for recruitment of 950 new employees, meeting and exceeded goals set.</li> <li> Coordinated and facilitated manpower planning, recruitment and retention, career development and training, staff relations, compensation and benefits, compliance with local, state and federal statutory regulations, public programs, and regulatory audit procedures.</li> <li> Served as a resource person to administration, mid-level management and staff regarding HR related.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008511263_4_669264993" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008511263JTIT4"> Human Resources Coordinator</span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="1008511263JSTD4"> 03/1996</span> <span class="jobdates"> to </span> <span class="jobdates" format="%m/%Y" id="1008511263EDDT4"> 02/2000</span> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008511263COMP4" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="1008511263JCIT4" itemprop="addressLocality"> City</span> <span class="joblocation"> , </span> <span class="joblocation jobstate" id="1008511263JSTA4" itemprop="addressRegion"> State</span> </span> </span> <span class="paddedline"> <span class="jobline" id="1008511263JDES4" itemprop="description"> <ul> <li> Developed HRIS database from ground up for employee records and monitoring.</li> <li> Instrumental in reducing the use of Agency Staffing needs for hospital.</li> <li> Coordinated and facilitates manpower planning, recruitment and retention, career development and training, staff relations, compensation and benefits, compliance with local, state and federal statutory regulations, public programs, and regulatory audit procedures.</li> <li> Served as the HR resource source for administration, mid-level management and staff.</li> <li> Coordinated hiring procedures, appraisals, pay increases, promotions, transfers, terminations, job postings, and all corrective actions;</li> <li> One Person Office, responsible for all OSHA, Work Comp, Benefits, payroll, etc.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1008511265" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1008511265"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511265_1_669264998" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1008511265DGRE1" itemprop="name"> Master's Degree</span> <span> : </span> <span class="programline" id="1008511265STUY1"> Information Management Systems</span> <span class="datesWrapper"> <span class="jobdates" id="1008511265GRYR1"> 05/2005</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1008511265SCHO1" itemprop="name"> Friends University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1008511265SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1008511265SSTA1"> State</span> <span> , </span> <span class="joblocation eduCountry" id="1008511265SCNT1"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="1008511265FRFM1"> 3.5 Credits Earned: 62 Semester hours Information Management Systems</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008511265_2_669264999" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1008511265DGRE2" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1008511265STUY2"> Organizational Management</span> <span class="datesWrapper"> <span class="jobdates" id="1008511265GRYR2"> 05/2000</span> <span> </span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1008511265SCHO2" itemprop="name"> Friends University</span> <span class="datesWrapper"> <span class="joblocation jobcity educity" id="1008511265SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate edustate" id="1008511265SSTA2"> State</span> <span> , </span> <span class="joblocation eduCountry" id="1008511265SCNT2"> United States</span> </span> </span> <span class="paddedline"> <span class="field" id="1008511265FRFM2"> <div> 4.0 Credits Earned: 62 Semester hours </div> <div> <br/> </div> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1008511266" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_AFIL1008511266"> Activities and Honors</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511266_1_669265000" style="padding-top:0px;"> <div class="field singlecolumn" id="1008511266FRFM1"> Topeka Chamber of Commerce -Ambassador Kansas Hospital Association -Health Care Human Resources Member SHRM -Legislative Liaison</div> </div> </div> <div class="section" id="SECTION_SKLL1008511267" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1008511267"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008511267_1_669265001" style="padding-top:0px;"> <div class="field singlecolumn" id="1008511267FRFM1"> <ul> <li> Desktop Publishing, </li> <li> Newsletter productions, </li> <li> DATABASE Management, </li> <li> Leadership Training,</li> <li> OSHA, FMLA, Workers Compensation. </li> <li> PageMaker, </li> <li> Agency Automation, back-up, </li> <li> Benefits,</li> <li> Budget management,</li> <li> Corel Suite, </li> <li> Harvard Graphics,</li> <li> Access, Excel, Microsoft Publisher, MS Word,  </li> <li> Quark Express, Quattro Pro, </li> <li> Strategic Planning,  </li> <li> Web page development, </li> <li> WordPerfect</li> </ul> </div> </div> </div> </div>

HR

HR SPECIALIST Summary Dedicated, Driven, and Dynamic with over 20 years of customer service expertise. Motivated to maintain customer satisfaction and contribute to company success with an emphasis in personnel and process management. Solid team player with proven ability to establish rapport with clients.  Skills Type 50 wpm and 10-Key by touch Microsoft programs Word, Excel, Access, Outlook, PowerPoint Personnel management and Telephone inquiries specialist Excellent customer service skills with call quality and customer satisfaction as primary focus. Inbound and Outbound contact center experience Excellent oral and written presentation and seasoned in conflict resolution  Experience Hr Specialist May 2007 to Oct 2008 Company Name － City , State Accenture Peopleline Email Management Team. Received inbound emails from clients as initial point of contact to answer questions related to HR policies, practices or to resolve issues. Helped the client by answering their inquiry, resolving their issue or routing their email to a caseworker for resolution. Recorded and tracked the client issue via the case management tool from initiation to resolution. Maintained records of customer interactions and transactions by documenting details of inquiries, complaints, and comments as well as actions taken. Customer Service Representative Mar 2007 to Feb 2008 Company Name － City , State Maintained records of customer interactions and transactions by documenting details of inquiries, complaints, and comments, as well as actions taken. Developed and implemented filing and delivery methods for FMLA and Short Term Disability documentation to respective global clientele. Facilitated communication for the Absence Management Team to clients and internal departmental teams. Organized and maintained payroll and people services database management system. Communicated to clients and internal/external departmental teams mitigated risks and resolutions regarding policy, transactions and other queries Call Centre Shift Supervisor Aug 2003 to Mar 2007 Company Name － City , State Answered and Dispatched calls for Medical and Professional clients in the San Antonio and surrounding areas. Provided call monitoring to ensure staff was adhering to quality call control. Maintained On Call books for various medical staff to ensure that the correct staff was contacted during after hours and weekends.  Education and Training Certificate of Completion *Business Administration 1997 Texas A&M Extension Services － City , State Skills 10-Key by touch, Type 50 wpm, filing, Access,  Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME992636658" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_992636658_1_657422912" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="992636658FNAM1"> </span> <span> </span> <span class="field" id="992636658LNAM1"> HR SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM992636662" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM992636662"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_992636662_1_657422921" style="padding-top:0px;"> <div class="field singlecolumn" id="992636662FRFM1"> Dedicated, Driven, and Dynamic with over 20 years of customer service expertise. Motivated to maintain customer satisfaction and contribute to company success with an emphasis in personnel and process management. Solid team player with proven ability to establish rapport with clients. </div> </div> </div> <div class="section" id="SECTION_HILT992636663" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT992636663"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_992636663_1_657422922" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="992636663SKC11"> <ul> <li> Type 50 wpm and 10-Key by touch</li> <li> Microsoft programs Word, Excel, Access, Outlook, PowerPoint</li> <li> Personnel management and Telephone inquiries specialist</li> </ul> </td> <td class="field twocol_2" id="992636663SKC21"> <ul> <li> Excellent customer service skills with call quality and customer satisfaction as primary focus.</li> <li> Inbound and Outbound contact center experience</li> <li> Excellent oral and written presentation and seasoned in conflict resolution </li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR992636660" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR992636660"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_992636660_1_657422914" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="992636660JTIT1"> Hr Specialist</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="992636660JSTD1"> May 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="992636660EDDT1"> Oct 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="992636660COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="992636660JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="992636660JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="992636660JDES1" itemprop="description"> <ul> <li> Accenture Peopleline Email Management Team.</li> <li> Received inbound emails from clients as initial point of contact to answer questions related to HR policies, practices or to resolve issues.</li> <li> Helped the client by answering their inquiry, resolving their issue or routing their email to a caseworker for resolution.</li> <li> Recorded and tracked the client issue via the case management tool from initiation to resolution.</li> <li> Maintained records of customer interactions and transactions by documenting details of inquiries, complaints, and comments as well as actions taken.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_992636660_2_657422916" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="992636660JTIT2"> Customer Service Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="992636660JSTD2"> Mar 2007</span> <span> to </span> <span class="jobdates" format="%b %Y" id="992636660EDDT2"> Feb 2008</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="992636660COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="992636660JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="992636660JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="992636660JDES2" itemprop="description"> <ul> <li> Maintained records of customer interactions and transactions by documenting details of inquiries, complaints, and comments, as well as actions taken.</li> <li> Developed and implemented filing and delivery methods for FMLA and Short Term Disability documentation to respective global clientele.</li> <li> Facilitated communication for the Absence Management Team to clients and internal departmental teams.</li> <li> Organized and maintained payroll and people services database management system.</li> <li> Communicated to clients and internal/external departmental teams mitigated risks and resolutions regarding policy, transactions and other queries</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_992636660_3_662995252" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="992636660JTIT3"> Call Centre Shift Supervisor</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="992636660JSTD3"> Aug 2003</span> <span> to </span> <span class="jobdates" format="%b %Y" id="992636660EDDT3"> Mar 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="992636660COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="992636660JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="992636660JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="992636660JDES3" itemprop="description"> Answered and Dispatched calls for Medical and Professional clients in the San Antonio and surrounding areas. Provided call monitoring to ensure staff was adhering to quality call control. Maintained On Call books for various medical staff to ensure that the correct staff was contacted during after hours and weekends. </span> </div> </div> </div> <div class="section" id="SECTION_EDUC992636661" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC992636661"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_992636661_1_657422920" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="992636661DGRE1" itemprop="name"> Certificate of Completion *Business Administration</span> <span class="programline" id="992636661STUY1"> </span> <span class="datesWrapper"> <span class="jobdates" id="992636661GRYR1"> 1997</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="992636661SCHO1" itemprop="name"> Texas A&amp;M Extension Services</span> <span> － </span> <span class="joblocation jobcity" id="992636661SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="992636661SSTA1"> State</span> <span class="joblocation jobstate" id="992636661SCNT1"> </span> </span> <span class="field" id="992636661FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_SKLL992636664" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL992636664"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_992636664_1_657422923" style="padding-top:0px;"> <div class="field singlecolumn" id="992636664FRFM1"> 10-Key by touch, Type 50 wpm, filing, Access,  Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word<span class=""> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL992636665" style="padding-top:0px;"> </div> </div>

HR

HR MANAGER Skill Highlights HR SKILLS HR Department Startup Three New Organization Startups Employment Law FMLA/ADA/EEO/WC Mediation & Advocacy HR Policies & Procedures *Staff Recruitment & Retention Salary Negotiations Employee Relations Benefits Administration Unemployment Administration Worker's Compensation Administration Orientation & On-Boarding HRIS Technologies Training & Development Performance Management Organizational Development HR Program/Project Management HRIS applications (Lawson, Paychex, Kronos, ADP) MS Office (Word, Excel, PowerPoint, Publisher, Access, Visio, Outlook) Professional Experience HR Manager Jan 2015 to Current Company Name － City , State Manage the Human Resource function for e-Cycle's corporate office as well as their fulfillment and data center, consisting of benefits and compensation administration, payroll, employee relations, policy compliance, and recruitment. Key Results: Foster an associate-oriented culture that emphasizes continuous improvement, team- work, high performance and quality. Ensure organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies. Implement HR programs and policies as needed by the organization. Identify, evaluate, and resolve human relations, employee morale, work performance, and organizational productivity concerns. Develop staffing strategies and implement programs and plans to identify and cultivate effective and appropriate sources for employees at all job levels. Create or assist in the creation of associate training and organizational development programs. Develop and manage the annual associate review process. Insure that regional staff is included in corporate activities and feel like they are a part of the team. Responsible for the human resource management system(s) and provide staff and management with essential reporting information in order to help them in managing their associate resources. Recruit and retain top quality associates for each department, this includes recruiting nationally and in some cases at an executive level. Create or assist in the creation of compensation plans. Employee benefit administration consisting of Health, Dental, Vision, VSTD, VLTD and 401(k). Successful in reducing the health benefit expected increase from 46% to 5% during my first month with the organization. Sr. HR Manager Jan 2013 to Jan 2015 Company Name － City , State As a leader within the HR and Operations team, I was instrumental in partnering with local leadership and Corporate HR to develop and implement HR policies, processes, technology and services that are aligned to support our company's strategic initiatives in order to have a successful start-up. Key Results: Coordinated efforts to recruit and hire over 220 full time hourly associates and 27 management level employees while converting agency staff to full time. Instrumental in managing and creating the set up of the HR business office, which included development of personnel files, new hire practices, payroll, and HR reporting. Manage, by providing direction and development to HR, and develop the HR delivery as business continued to grow. Strategic business partner to the Site Director, as well as other operations leaders, in support of start-up operations, day-to-day operations, and peak season planning, staffing and operations. Worked successfully with local temporary agencies in order to staff to our Peak volume, which consisted of over 1800 total associates delivering over 3 million units from Black Friday to Christmas. Influence HR strategy and execute tactical direction for the facility within the overall HR strategy. Ensure internal consistency of HR policies and procedures across multiple locations. Interact with the Corporate HR team for exempt staffing, compensation and benefits, and other functional groups in order to support Operations. Maintain knowledge of HR policies and procedures, laws and regulations, industry trends and developments to ensure accurate information is being communicated throughout the company. Develop a work environment that demonstrates Fanatics core values. Provide strategic direction on leadership development and workforce planning initiatives within the fulfillment center. Coach senior business leaders and front line supervisors on HR polices, procedures, and best practices in dealing with employee relation issues, such as, poor performance, attendance, and behavior and conduct issues. Championed a fun, friendly and approachable HR team of professionals. Ensure integrity, maintenance and confidentiality of all personnel records in accordance with policies and procedures and applicable Federal and State laws. Improve HR service delivery in line with overall business performance expectations. Look for ways to innovate systems for HR delivery (People, process & technology). Manage the HR function with measurable objectives, and communicate the bottom line impact of HR delivery to the business. HR Director Jan 2008 to Jan 2012 Company Name － City , State As a member of the executive team, I was directly and solely responsible for providing situation appropriate and policy compliant human resource support for 2 separate business units for a community based, non-profit, health care organization with approximately 184 employees. Key Results: Played a key role in ensuring the successful merge of five separate private physician practices into one Non-Profit organization. Structured and implemented programs and policies in the areas of compensation structures, benefits packages, incentive compensation plans and physician employment contracts. Fostered a teamwork/open-door environment conducive to positive dialogue across the organization with an 85% overall employee satisfaction rating. Responsible for maintaining staffing levels for all positions within the health center which consisted of full time, part time and on-call staff. Negotiated more than 100 salary offers at both the exempt and nonexempt level. Successful recruitment of Physicians, CEO, COO, CFO, CMO and various managers. Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA, attendance policies and benefits information. Implemented employee satisfaction surveys and presented results to Board of directors. Introduced company's first formal performance review program. Developed job descriptions across all levels and categories. Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position. HR Representative Jan 2001 to Jan 2007 Company Name － City , State Nation's largest small-box discount retailer. Fulfilled a broad range of HR Generalist functions, including recruiting, administering benefits, overseeing disciplinary action and managing HR support staff. Key Results: Trained management team on interviewing techniques and best practices, conducted workshops and one-on-one coaching sessions that contributed to sound hiring decisions. Instrumental in the start-up of the new 1.2 million sq. ft. state of the art distribution center. Hiring over 400 plus employees within the first year that consisted of part time, full time and temporary staff. Overseen morale-boosting programs (including special events, annual employee picnic, attendance and safety banquets, etc. that increased employee satisfaction and productivity. Investigated all employee relation issues, such as sexual harassment, discrimination, and inappropriate conduct by either hourly employees and or management staff. Responsible for staffing all hourly positions, which consisted of maintaining 878 hourly employees among three shifts. Education Bachelor of Business Administration MOUNT VERNON NAZARENE UNIVERSITY － City , State Professional Affiliations Society for Human Resource Management (SHRM) *Muskingum Valley Human Resource Management Association Skills ADA, ADP, art, agency, benefits, Benefits Administration, Coach, coaching, conflict resolution, continuous improvement, contracts, decision making, delivery, direction, Employee Relations, special events, financial, functional, Hiring, HRIS, human resource management, Human Resource, Human Resources, HR, human relations, Kronos, Lawson, leadership, leadership development, Law, legal compliance, Director, managing, management reporting, Mediation, Access, Excel, MS Office, office, Outlook, PowerPoint, Publisher, win, Word, negotiating, Negotiations, Organizational Development, organizational, payroll, Peak, Performance Management, personnel, Policies, problem solving, processes, Profit, implement programs, Project Management, quality, quantitative analysis, Recruitment, recruiting, reporting, safety, sound, staff development, staffing, strategy, Strategic, Structured, surveys, team- work, teamwork, Visio, Vision, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME666809417" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_666809417_1_433655046" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="666809417FNAM1"> </span> <span> </span> <span class="field" id="666809417LNAM1"> HR MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM666809420" style="padding-top:0px;"> </div> <div class="section" id="SECTION_HILT666809421" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT666809421"> Skill Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666809421_1_433655054" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="666809421SKC11"> <ul> <br/> <li> HR SKILLS</li> <li> HR Department Startup</li> <li> Three New Organization Startups</li> <li> Employment Law</li> <li> FMLA/ADA/EEO/WC</li> <li> Mediation &amp; Advocacy</li> <li> HR Policies &amp; Procedures *Staff Recruitment &amp; Retention</li> <li> Salary Negotiations</li> <li> Employee Relations</li> <li> Benefits Administration</li> <li> Unemployment Administration</li> <li> Worker's Compensation Administration</li> <li> Orientation &amp; On-Boarding</li> <li> HRIS Technologies</li> <li> Training &amp; Development</li> <li> Performance Management</li> <li> Organizational Development</li> <li> HR Program/Project Management</li> <li> HRIS applications (Lawson, Paychex, Kronos, ADP)</li> <li> MS Office (Word, Excel, PowerPoint, Publisher, Access, Visio, Outlook)</li> </ul> </td> <td class="field twocol_2" id="666809421SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM666809651" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR666809422" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR666809422"> Professional Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666809422_1_433655048" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666809422JTIT1"> HR Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="666809422JSTD1"> Jan 2015</span> <span> to </span> <span class="jobdates" format="%b %Y" id="666809422EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666809422COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666809422JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666809422JSTA1" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="666809422JDES1" itemprop="description"> <ul> <li> Manage the Human Resource function for e-Cycle's corporate office as well as their fulfillment and data center, consisting of benefits and compensation administration, payroll, employee relations, policy compliance, and recruitment.</li> <li> Key Results: Foster an associate-oriented culture that emphasizes continuous improvement, team- work, high performance and quality.</li> <li> Ensure organizational conformation with applicable HR related regulations and statutes as well as organizational procedures and policies.</li> <li> Implement HR programs and policies as needed by the organization.</li> <li> Identify, evaluate, and resolve human relations, employee morale, work performance, and organizational productivity concerns.</li> <li> Develop staffing strategies and implement programs and plans to identify and cultivate effective and appropriate sources for employees at all job levels.</li> <li> Create or assist in the creation of associate training and organizational development programs.</li> <li> Develop and manage the annual associate review process.</li> <li> Insure that regional staff is included in corporate activities and feel like they are a part of the team.</li> <li> Responsible for the human resource management system(s) and provide staff and management with essential reporting information in order to help them in managing their associate resources.</li> <li> Recruit and retain top quality associates for each department, this includes recruiting nationally and in some cases at an executive level.</li> <li> Create or assist in the creation of compensation plans.</li> <li> Employee benefit administration consisting of Health, Dental, Vision, VSTD, VLTD and 401(k).</li> <li> Successful in reducing the health benefit expected increase from 46% to 5% during my first month with the organization.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666809422_2_433655049" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666809422JTIT2"> Sr. HR Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="666809422JSTD2"> Jan 2013</span> <span> to </span> <span class="jobdates" format="%b %Y" id="666809422EDDT2"> Jan 2015</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666809422COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666809422JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666809422JSTA2" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="666809422JDES2" itemprop="description"> <ul> <li> As a leader within the HR and Operations team, I was instrumental in partnering with local leadership and Corporate HR to develop and implement HR policies, processes, technology and services that are aligned to support our company's strategic initiatives in order to have a successful start-up.</li> <li> Key Results: Coordinated efforts to recruit and hire over 220 full time hourly associates and 27 management level employees while converting agency staff to full time.</li> <li> Instrumental in managing and creating the set up of the HR business office, which included development of personnel files, new hire practices, payroll, and HR reporting.</li> <li> Manage, by providing direction and development to HR, and develop the HR delivery as business continued to grow.</li> <li> Strategic business partner to the Site Director, as well as other operations leaders, in support of start-up operations, day-to-day operations, and peak season planning, staffing and operations.</li> <li> Worked successfully with local temporary agencies in order to staff to our Peak volume, which consisted of over 1800 total associates delivering over 3 million units from Black Friday to Christmas.</li> <li> Influence HR strategy and execute tactical direction for the facility within the overall HR strategy.</li> <li> Ensure internal consistency of HR policies and procedures across multiple locations.</li> <li> Interact with the Corporate HR team for exempt staffing, compensation and benefits, and other functional groups in order to support Operations.</li> <li> Maintain knowledge of HR policies and procedures, laws and regulations, industry trends and developments to ensure accurate information is being communicated throughout the company.</li> <li> Develop a work environment that demonstrates Fanatics core values.</li> <li> Provide strategic direction on leadership development and workforce planning initiatives within the fulfillment center.</li> <li> Coach senior business leaders and front line supervisors on HR polices, procedures, and best practices in dealing with employee relation issues, such as, poor performance, attendance, and behavior and conduct issues.</li> <li> Championed a fun, friendly and approachable HR team of professionals.</li> <li> Ensure integrity, maintenance and confidentiality of all personnel records in accordance with policies and procedures and applicable Federal and State laws.</li> <li> Improve HR service delivery in line with overall business performance expectations.</li> <li> Look for ways to innovate systems for HR delivery (People, process &amp; technology).</li> <li> Manage the HR function with measurable objectives, and communicate the bottom line impact of HR delivery to the business.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666809422_3_433655050" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666809422JTIT3"> HR Director</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="666809422JSTD3"> Jan 2008</span> <span> to </span> <span class="jobdates" format="%b %Y" id="666809422EDDT3"> Jan 2012</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666809422COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666809422JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666809422JSTA3" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="666809422JDES3" itemprop="description"> <ul> <li> As a member of the executive team, I was directly and solely responsible for providing situation appropriate and policy compliant human resource support for 2 separate business units for a community based, non-profit, health care organization with approximately 184 employees.</li> <li> Key Results: Played a key role in ensuring the successful merge of five separate private physician practices into one Non-Profit organization.</li> <li> Structured and implemented programs and policies in the areas of compensation structures, benefits packages, incentive compensation plans and physician employment contracts.</li> <li> Fostered a teamwork/open-door environment conducive to positive dialogue across the organization with an 85% overall employee satisfaction rating.</li> <li> Responsible for maintaining staffing levels for all positions within the health center which consisted of full time, part time and on-call staff.</li> <li> Negotiated more than 100 salary offers at both the exempt and nonexempt level.</li> <li> Successful recruitment of Physicians, CEO, COO, CFO, CMO and various managers.</li> <li> Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA, attendance policies and benefits information.</li> <li> Implemented employee satisfaction surveys and presented results to Board of directors.</li> <li> Introduced company's first formal performance review program.</li> <li> Developed job descriptions across all levels and categories.</li> <li> Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_666809422_4_433655051" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="666809422JTIT4"> HR Representative</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%b %Y" id="666809422JSTD4"> Jan 2001</span> <span> to </span> <span class="jobdates" format="%b %Y" id="666809422EDDT4"> Jan 2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="666809422COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="666809422JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="666809422JSTA4" itemprop="addressRegion"> State</span> </span> <span class="jobline" id="666809422JDES4" itemprop="description"> <ul> <li> Nation's largest small-box discount retailer.</li> <li> Fulfilled a broad range of HR Generalist functions, including recruiting, administering benefits, overseeing disciplinary action and managing HR support staff.</li> <li> Key Results: Trained management team on interviewing techniques and best practices, conducted workshops and one-on-one coaching sessions that contributed to sound hiring decisions.</li> <li> Instrumental in the start-up of the new 1.2 million sq.</li> <li> ft.</li> <li> state of the art distribution center.</li> <li> Hiring over 400 plus employees within the first year that consisted of part time, full time and temporary staff.</li> <li> Overseen morale-boosting programs (including special events, annual employee picnic, attendance and safety banquets, etc.</li> <li> that increased employee satisfaction and productivity.</li> <li> Investigated all employee relation issues, such as sexual harassment, discrimination, and inappropriate conduct by either hourly employees and or management staff.</li> <li> Responsible for staffing all hourly positions, which consisted of maintaining 878 hourly employees among three shifts.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC666809423" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC666809423"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666809423_1_433655052" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="666809423DGRE1" itemprop="name"> Bachelor of Business Administration</span> <span class="programline" id="666809423STUY1"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="666809423SCHO1" itemprop="name"> MOUNT VERNON NAZARENE UNIVERSITY</span> <span> － </span> <span class="joblocation jobcity" id="666809423SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="666809423SSTA1"> State</span> <span class="joblocation jobstate" id="666809423SCNT1"> </span> </span> <span class="field" id="666809423FRFM1"> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL666809424" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL666809424"> Professional Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666809424_1_433655053" style="padding-top:0px;"> <div class="field singlecolumn" id="666809424FRFM1"> Society for Human Resource Management (SHRM) *Muskingum Valley Human Resource Management Association</div> </div> </div> <div class="section" id="SECTION_SKLL666809426" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL666809426"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_666809426_1_433655055" style="padding-top:0px;"> <div class="field singlecolumn" id="666809426FRFM1"> ADA, ADP, art, agency, benefits, Benefits Administration, Coach, coaching, conflict resolution, continuous improvement, contracts, decision making, delivery, direction, Employee Relations, special events, financial, functional, Hiring, HRIS, human resource management, Human Resource, Human Resources, HR, human relations, Kronos, Lawson, leadership, leadership development, Law, legal compliance, Director, managing, management reporting, Mediation, Access, Excel, MS Office, office, Outlook, PowerPoint, Publisher, win, Word, negotiating, Negotiations, Organizational Development, organizational, payroll, Peak, Performance Management, personnel, Policies, problem solving, processes, Profit, implement programs, Project Management, quality, quantitative analysis, Recruitment, recruiting, reporting, safety, sound, staff development, staffing, strategy, Strategic, Structured, surveys, team- work, teamwork, Visio, Vision, workshops</div> </div> </div> </div>

HR

HR GENERALIST Summary Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Highlights Microsoft Office proficiency Excel spreadsheets Meticulous attention to detail Results-oriented Self-directed Time management Professional and mature Self-starter Legal administrative support Experience 11/2008 to 08/2014 HR Generalist Company Name － City , State Managed visa related employment processes for all non-immigrant faculty and staff. Improved productivity and enhanced visa related services. Improved operational structure by developing guidelines and tools for internal and external administration of non-immigrant employment procedures Reduced internal employment authorization processing times by approximately 30 percent. Prepared, reviewed and submitted petitions for USCIS adjudication Maintained electronic database of petitions filed Served as a university point of contact for USCIS. Developed and presented university with guidelines to adhere to mandates presented by USCIS, USDHS and USDOS Presented monthly orientation Created, edited and internally distributed bi-annual newsletter Maintained HR Website 05/2000 to 11/2008 Coordinator Company Name － City , State Provided advice to faculty, staff, scholars and students by interpreting complex regulatory guidelines. Thoroughly prepared and filed non-immigrant petitions to USCIS for non-immigrant students and employees. Maintained highly confidential and sensitive data Identified as Designated School Official for non-immigrant student programs and Alternate Responsible Officer overseeing the J-1 Exchange Visitor Program for J-1 employees Assisted foreign nationals in obtaining the H-1B visa status for employment in the U.S. Coordinated bi-annual student orientation Created training programs; supervised and trained volunteers Supervised Administrative Assistant and student employees Managed and coordinated student activities. 05/2000 to 11/2008 Coordinator/International Student Advisor/Secretary Company Name － City , State Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries. Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed daily office operations and maintenance of equipment. Education 8/2013 ABA Approved Paralegal Program Certification 8/2013 BA : Justice Studies Montclair State University － City , State Justice Studies 06/2002 AS : Psychology Essex County College － City , State Psychology Certificate in SHRM Essentials of Human Resource Management, 6/2013 Program Highlights *Performance Management - Critical Analysis *Recruitment and Selection - Strategic Planning *Effective Human Resources Management - Establishing Competencies New York Institute of Technology － City Publications Identified by the Department of State as an Alternate Responsible Officer for Exchange Visitor Programs and recognized by United States Citizenship and Immigration Services as Designated School Official. Conference Presenter, National Association of Foreign Student Advisors (NAFSA) 2012 Appointed Acting Assistant Director (Coordinator) of International Students, 2000 She brings calm attention to detail and an approach that places the customer as the number one focus in any activity or service. This style works. It benefits all of us." 2008 Annual Performance Evaluation, NJIT - Overall Performance Level -Outstanding. Lisa is a quality employee. She often works beyond contractual hours to complete a task. This office could not operate in its current modus operandi without her efforts." 2008 Annual Performance Evaluation, Merit Proposal, NJIT Thank you for your steadfast style and contributions you make to this office. You are truly valued." 2006 Annual Performance Evaluation Notification, NJIT - Overall Performance Level - Commendable/Outstanding. She is calm, humorous, personable and a model of patience." 2004 Annual Performance Evaluation, NJIT - Overall Performance Level - Outstanding. Skills administrative, Administrative Assistant, bi, conferences, database, special events, filing, Human Resource Management, HR, Human Resources Management, Excel, Exchange, Microsoft Office, Office, Outlook, PowerPoint, Word, newsletter, Paralegal, Performance Management, processes, Publications, Recruitment, Strategic Planning, Supervisor, training programs, travel arrangements, Visio, Website, workshops, annual reports

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME647602451" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_647602451_1_421420382" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="647602451FNAM1"> </span> <span> </span> <span class="field" id="647602451LNAM1"> HR GENERALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM647602453" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM647602453"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602453_1_421420391" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="647602453FRFM1"> <p align="LEFT"> Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.</p> </div> </div> </div> <div class="section" id="SECTION_HILT647602454" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT647602454"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602454_1_421420393" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="647602454SKC11"> <p align="LEFT"> Microsoft Office proficiency</p> <p align="LEFT"> Excel spreadsheets</p> <p align="LEFT"> Meticulous attention to detail</p> <p align="LEFT"> Results-oriented</p> <p align="LEFT"> Self-directed</p> <br/> </td> <td class="field twocol_2" id="647602454SKC21"> <ul> <li> Time management</li> <li> Professional and mature</li> <li> Self-starter</li> <li> Legal administrative support</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_EXPR647602455" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR647602455"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602455_1_421420384" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="647602455JSTD1"> 11/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="647602455EDDT1"> 08/2014</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="647602455JTIT1"> HR Generalist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="647602455COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="647602455JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="647602455JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="647602455JDES1" itemprop="description"> <ul> <li> Managed visa related employment processes for all non-immigrant faculty and staff.</li> <li> Improved productivity and enhanced visa related services.</li> <li> Improved operational structure by developing guidelines and tools for internal and external administration of non-immigrant employment procedures</li> <li> Reduced internal employment authorization processing times by approximately 30 percent.</li> <li> Prepared, reviewed and submitted petitions for USCIS adjudication</li> <li> Maintained electronic database of petitions filed</li> <li> Served as a university point of contact for USCIS.</li> <li> Developed and presented university with guidelines to adhere to mandates presented by USCIS, USDHS and USDOS </li> <li> Presented monthly orientation</li> <li> Created, edited and internally distributed bi-annual newsletter</li> <li> Maintained HR Website</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647602455_2_421420386" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="647602455JSTD2"> 05/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="647602455EDDT2"> 11/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="647602455JTIT2"> Coordinator</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="647602455COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="647602455JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="647602455JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="647602455JDES2" itemprop="description"> <ul> <li> Provided advice to faculty, staff, scholars and students by interpreting complex regulatory guidelines.</li> <li> Thoroughly prepared and filed non-immigrant petitions to USCIS for non-immigrant students and employees.</li> <li> Maintained highly confidential and sensitive data</li> <li> Identified as Designated School Official for non-immigrant student programs and Alternate Responsible Officer overseeing the J-1 Exchange Visitor Program for J-1 employees </li> <li> Assisted foreign nationals in obtaining the H-1B visa status for employment in the U.S.</li> <li> Coordinated bi-annual student orientation </li> <li> Created training programs; supervised and trained volunteers</li> <li> Supervised Administrative Assistant and student employees </li> <li> Managed and coordinated student activities.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647602455_3_421420385" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="647602455JSTD3"> 05/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="647602455EDDT3"> 11/2008</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="647602455JTIT3"> Coordinator/International Student Advisor/Secretary</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="647602455COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="647602455JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="647602455JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="647602455JDES3" itemprop="description"> <ul> <li> Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.</li> <li> Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.</li> <li> Designed electronic file systems and maintained electronic and paper files.</li> <li> Handled all media and public relations inquiries.</li> <li> Planned meetings and prepared conference rooms.</li> <li> Wrote reports and correspondence from dictation and handwritten notes.</li> <li> Dispersed incoming mail to correct recipients throughout the office.</li> <li> Made copies, sent faxes and handled all incoming and outgoing correspondence.</li> <li> Created PowerPoint presentations used for business development.</li> <li> Organized files, developed spreadsheets, faxed reports and scanned documents.</li> <li> Managed daily office operations and maintenance of equipment.</li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC647602456" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC647602456"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602456_1_421420388" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="647602456GRYR1"> 8/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="647602456DGRE1" itemprop="name"> ABA Approved Paralegal Program Certification</span> <span class="programline" id="647602456STUY1"> </span> </span> <span class="paddedline"> <span class="field" id="647602456FRFM1"> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647602456_2_421420387" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="647602456GRYR2"> 8/2013</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="647602456DGRE2" itemprop="name"> BA</span> <span> : </span> <span class="programline" id="647602456STUY2"> Justice Studies</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="647602456SCHO2" itemprop="name"> Montclair State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="647602456SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="647602456SSTA2"> State</span> <span class="joblocation jobstate" id="647602456SCNT2"> </span> </span> <span class="paddedline"> <span class="field" id="647602456FRFM2"> Justice Studies</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647602456_3_421420390" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="647602456GRYR3"> 06/2002</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="647602456DGRE3" itemprop="name"> AS</span> <span> : </span> <span class="programline" id="647602456STUY3"> Psychology</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="647602456SCHO3" itemprop="name"> Essex County College</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="647602456SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="647602456SSTA3"> State</span> <span class="joblocation jobstate" id="647602456SCNT3"> </span> </span> <span class="paddedline"> <span class="field" id="647602456FRFM3"> Psychology</span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_647602456_4_421420389" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="647602456GRYR4"> </span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="647602456DGRE4" itemprop="name"> Certificate in SHRM Essentials of Human Resource Management, 6/2013 Program Highlights *Performance Management - Critical Analysis *Recruitment and Selection - Strategic Planning *Effective Human Resources Management - Establishing Competencies</span> <span class="programline" id="647602456STUY4"> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="647602456SCHO4" itemprop="name"> New York Institute of Technology</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="647602456SCIT4"> City</span> <span class="joblocation jobstate" id="647602456SSTA4"> </span> <span class="joblocation jobstate" id="647602456SCNT4"> </span> </span> <span class="paddedline"> <span class="field" id="647602456FRFM4"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_PUBL647602460" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_PUBL647602460"> Publications</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602460_1_421420392" style="padding-top:0px;"> <div class="field singlecolumn" id="647602460FRFM1"> Identified by the Department of State as an Alternate Responsible Officer for Exchange Visitor Programs and recognized by United States Citizenship and Immigration Services as Designated School Official. Conference Presenter, National Association of Foreign Student Advisors (NAFSA) 2012 Appointed Acting Assistant Director (Coordinator) of International Students, 2000 She brings calm attention to detail and an approach that places the customer as the number one focus in any activity or service. This style works. It benefits all of us." 2008 Annual Performance Evaluation, NJIT - Overall Performance Level -Outstanding. Lisa is a quality employee. She often works beyond contractual hours to complete a task. This office could not operate in its current modus operandi without her efforts." 2008 Annual Performance Evaluation, Merit Proposal, NJIT Thank you for your steadfast style and contributions you make to this office. You are truly valued." 2006 Annual Performance Evaluation Notification, NJIT - Overall Performance Level - Commendable/Outstanding. She is calm, humorous, personable and a model of patience." 2004 Annual Performance Evaluation, NJIT - Overall Performance Level - Outstanding. </div> </div> </div> <div class="section" id="SECTION_SKLL647602461" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL647602461"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_647602461_1_421420394" style="padding-top:0px;"> <div class="field singlecolumn" id="647602461FRFM1"> administrative, Administrative Assistant, bi, conferences, database, special events, filing, Human Resource Management, HR, Human Resources Management, Excel, Exchange, Microsoft Office, Office, Outlook, PowerPoint, Word, newsletter, Paralegal, Performance Management, processes, Publications, Recruitment, Strategic Planning, Supervisor, training programs, travel arrangements, Visio, Website, workshops, annual reports</div> </div> </div> </div>

HR

HR MANAGER Summary HUMAN RESOURCES MANAGER Extensive background in administrative duties, including experience in implementing staff development and training, mediation, conflict resolution, benefits and compensation training, HR records management, HR policies development and legal compliance. *Demonstrated success in, developing teambuilding programs, and writing personnel manuals, coordinating special programs, job descriptions and online State Mandated Training. Highlights University Events/Special Programs Prepare Agendas FMLA/ADA/EEO/WC Mediation & Advocacy HRIS Technologies TESOL Teacher for University staff Employee Relations Web Design using RedDot and Sharepoint HR Program/Project Management Microsoft Office Suites Orientation & On-Boarding Training & Development Performance Management Organizational Development HR Policies & Procedures Publisher/InDesign/Quark Accomplishments Enjoy 5k Runs/Walks OF NOTE Professional Development: Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, customer service, supervisory training, and workplace safety/security. Created publications and advertisements for TWU and THEHRA conferences. Invited as guest speaker for Staff Development Days on the TWU Houston campus and several affiliated conferences. Developed online State Mandated Training for TWU employees. Experience HR Manager 01/2007 to Current Company Name City , State Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty. Work is performed with considerable independent judgment and wide latitude under the limited supervision of the Director of Human Resources Professional Services. Key Results: Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty. Implementation of TESOL program (Teaching English to Speakers of Other Languages). Conduct exit interviews with staff employees and develops procedures for resolving problems discovered through exit interviews. Responsible for implementation, maintenance and training for the Staff Performance Evaluation System. Coordinate Service Awards, Staff Awards and Retirement Recognition programs. Responsible for the coordination of New Employee Orientation. Maintain the calendar plan for scheduling special events, training schedules and New Employee Orientation schedules. Web spinner for Human Resources & Newsletters using RedDot and Sharepoint. Responsible for establishing job standards for subordinate staff and effectively evaluation staff under charge. Manage and prioritize additional tasks that have been assigned by Associate Vice President. HR Representative III 01/2001 to 01/2007 Company Name City , State Promoted to fulfill a broad range of HR functions, including training employees on newly implemented PeopleSoft Time and Labor module, administering their FMLA program, and managing HR records. Key Results: Trained over 250 time keepers on time keeping techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to a successful implementation of PeopleSoft. Leadership Development Training for faculty and staff. Translated and facilitated training in Spanish. Designed and refined course material to the needs of specific departments Assisted in coordination of special programs/events. Restaurant Manager & Trainer 01/1993 to 01/2001 Company Name City , State Responsible for the overall business performance of managing the restaurant and training all new employees. Key Results: Encouraged guest's satisfaction. Special Events Responsible for hiring and training wait staff, bar staff and kitchen staff. Translated and facilitated training in Spanish. Designed and refined training material to the needs of specific areas. Assisted in maintaining the quality and standard of food, health, service and safety. Education Bachelor of Science (BS) : Sociology 1999 TEXAS WOMAN'S UNIVERSITY City , State Sociology Affiliations Society for Human Resource Management (SHRM) North Texas Society for Human Resource Management (NTSHRM) Texas Higher Education in Human Resources Association (THEHRA) International TEFL and TESOL Training membership (ittt) Denton High School Girls Softball Association Skills ADA, ADMINISTRATIVE SKILLS, administrative, coaching, Employee Relations, training employees, English, Special Events, hiring, HRIS, Human Resources, HR, InDesign, Leadership Development, Director, managing, Mediation, Microsoft Office Suites, Publisher, Sharepoint, Newsletters, Organizational Development, PeopleSoft, Performance Management, Policies, Project Management, quality, Quark, managing the restaurant, safety, scheduling, Spanish, supervision, Teacher, Teaching, training material, Web Design, workshops

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME639964025" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_639964025_1_416542308" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field fName" id="639964025FNAM1"> </span> <span> </span> <span class="field" id="639964025LNAM1"> HR MANAGER</span> </div> </div> </div> <div class="section" id="SECTION_SUMM639964027" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SUMM639964027"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964027_1_416542321" style="padding-top:0px;"> <div class="field singlecolumn" id="639964027FRFM1"> HUMAN RESOURCES MANAGER Extensive background in administrative duties, including experience in implementing staff development and training, mediation, conflict resolution, benefits and compensation training, HR records management, HR policies development and legal compliance. *Demonstrated success in, developing teambuilding programs, and writing personnel manuals, coordinating special programs, job descriptions and online State Mandated Training.</div> </div> </div> <div class="section" id="SECTION_HILT639964028" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_HILT639964028"> Highlights</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964028_1_416542323" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="639964028SKC11"> <ul> <li> University Events/Special Programs</li> <li> Prepare Agendas</li> <li> FMLA/ADA/EEO/WC</li> <li> Mediation &amp; Advocacy</li> <li> HRIS Technologies TESOL Teacher for University staff</li> <li> Employee Relations</li> <li> Web Design using RedDot and Sharepoint</li> <li> HR Program/Project Management</li> <li> Microsoft Office Suites Orientation &amp; On-Boarding</li> <li> Training &amp; Development</li> <li> Performance Management</li> <li> Organizational Development</li> <li> HR Policies &amp; Procedures</li> <li> Publisher/InDesign/Quark</li> </ul> </td> <td class="field twocol_2" id="639964028SKC21"> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_ACCM639964038" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_ACCM639964038"> Accomplishments</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964038_1_416542319" style="padding-top:0px;"> <div class="field singlecolumn" id="639964038FRFM1"> <ul> <li> Enjoy 5k Runs/Walks OF NOTE Professional Development: Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, customer service, supervisory training, and workplace safety/security.</li> <li> Created publications and advertisements for TWU and THEHRA conferences.</li> <li> Invited as guest speaker for Staff Development Days on the TWU Houston campus and several affiliated conferences.</li> <li> Developed online State Mandated Training for TWU employees.</li> </ul> </div> </div> </div> <div class="section" id="SECTION_EXPR639964029" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EXPR639964029"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964029_1_416542310" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639964029JTIT1"> HR Manager</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="639964029JSTD1"> 01/2007</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="639964029EDDT1"> Current</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639964029COMP1" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="639964029JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="639964029JSTA1" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="639964029JDES1" itemprop="description"> <ul> <li> Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty.</li> <li> Work is performed with considerable independent judgment and wide latitude under the limited supervision of the Director of Human Resources Professional Services.</li> <li> Key Results: Perform professional administrative work involving the development, administration, and coordination of a comprehensive series of training and development opportunities for University staff and faculty.</li> <li> Implementation of TESOL program (Teaching English to Speakers of Other Languages).</li> <li> Conduct exit interviews with staff employees and develops procedures for resolving problems discovered through exit interviews.</li> <li> Responsible for implementation, maintenance and training for the Staff Performance Evaluation System.</li> <li> Coordinate Service Awards, Staff Awards and Retirement Recognition programs.</li> <li> Responsible for the coordination of New Employee Orientation.</li> <li> Maintain the calendar plan for scheduling special events, training schedules and New Employee Orientation schedules.</li> <li> Web spinner for Human Resources &amp; Newsletters using RedDot and Sharepoint.</li> <li> Responsible for establishing job standards for subordinate staff and effectively evaluation staff under charge.</li> <li> Manage and prioritize additional tasks that have been assigned by Associate Vice President.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639964029_2_416542313" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639964029JTIT2"> HR Representative III</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="639964029JSTD2"> 01/2001</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="639964029EDDT2"> 01/2007</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639964029COMP2" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="639964029JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="639964029JSTA2" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="639964029JDES2" itemprop="description"> <ul> <li> Promoted to fulfill a broad range of HR functions, including training employees on newly implemented PeopleSoft Time and Labor module, administering their FMLA program, and managing HR records.</li> <li> Key Results: Trained over 250 time keepers on time keeping techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to a successful implementation of PeopleSoft.</li> <li> Leadership Development Training for faculty and staff.</li> <li> Translated and facilitated training in Spanish.</li> <li> Designed and refined course material to the needs of specific departments Assisted in coordination of special programs/events.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_639964029_3_416542316" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="639964029JTIT3"> Restaurant Manager &amp; Trainer</span> <span> </span> <span class="datesWrapper"> <span class="jobdates" format="%m/%Y" id="639964029JSTD3"> 01/1993</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="639964029EDDT3"> 01/2001</span> <br/> </span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="639964029COMP3" itemprop="name"> Company Name</span> <span class="datesWrapper"> <span class="joblocation jobcity" id="639964029JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="639964029JSTA3" itemprop="addressRegion"> State</span> </span> </span> <span class="jobline" id="639964029JDES3" itemprop="description"> <ul> <li> Responsible for the overall business performance of managing the restaurant and training all new employees.</li> <li> Key Results: Encouraged guest's satisfaction.</li> <li> Special Events Responsible for hiring and training wait staff, bar staff and kitchen staff.</li> <li> Translated and facilitated training in Spanish.</li> <li> Designed and refined training material to the needs of specific areas.</li> <li> Assisted in maintaining the quality and standard of food, health, service and safety.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC639964030" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_EDUC639964030"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964030_1_416542320" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="639964030DGRE1" itemprop="name"> Bachelor of Science (BS)</span> <span> : </span> <span class="programline" id="639964030STUY1"> Sociology</span> <span class="datesWrapper"> <span class="jobdates" id="639964030GRYR1"> 1999</span> </span> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="639964030SCHO1" itemprop="name"> TEXAS WOMAN'S UNIVERSITY</span> <span class="datesWrapper txtNormal"> <span class="joblocation jobcity" id="639964030SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="639964030SSTA1"> State</span> <span class="joblocation jobstate" id="639964030SCNT1"> </span> </span> </span> <span class="field" id="639964030FRFM1"> Sociology</span> </div> </div> </div> <div class="section" id="SECTION_AFIL639964031" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_AFIL639964031"> Affiliations</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964031_1_416542322" style="padding-top:0px;"> <div class="field singlecolumn" id="639964031FRFM1"> Society for Human Resource Management (SHRM) North Texas Society for Human Resource Management (NTSHRM) Texas Higher Education in Human Resources Association (THEHRA) International TEFL and TESOL Training membership (ittt) Denton High School Girls Softball Association </div> </div> </div> <div class="section" id="SECTION_SKLL639964039" style="padding-top:0px;"> <div class="heading bottomborder"> <div class="sectiontitle" id="SECTNAME_SKLL639964039"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_639964039_1_416542324" style="padding-top:0px;"> <div class="field singlecolumn" id="639964039FRFM1"> ADA, ADMINISTRATIVE SKILLS, administrative, coaching, Employee Relations, training employees, English, Special Events, hiring, HRIS, Human Resources, HR, InDesign, Leadership Development, Director, managing, Mediation, Microsoft Office Suites, Publisher, Sharepoint, Newsletters, Organizational Development, PeopleSoft, Performance Management, Policies, Project Management, quality, Quark, managing the restaurant, safety, scheduling, Spanish, supervision, Teacher, Teaching, training material, Web Design, workshops</div> </div> </div> </div>

HR

HR MANAGER Professional Summary Senior HR professional with a continuous improvement approach to building and supporting organizations. Driven HR Manager bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth. Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment. Creative Business Partner dedicated to developing unique employee orientation and training programs that will generate a loyal and knowledgeable staff. Skills administrative, ADP, backup, Benefits, bookkeeping, clarify, competitive, customer service, database, delivery, documentation, employee relations, filing, government, HR, human resources, human resource, insurance, job analysis, labor relations, law enforcement, Team building, letters, market, meetings, mail, office, Payroll processing, payroll, personnel, policies, processes, Project management, proposal, quality, recruiting, recruitment, safety, strategy, employee handbooks, vendor management, vendor management, vision, year-end Work History HR Manager , 06/2016 to Current Company Name – City , State Developed and evolved the department's mission, workflows and structure while continuously developing and improving processes in an ever-changing environment. Implemented the company's first sourcing tracking system. Built a comprehensive employee recruiting strategy allowing me to fill 50+ positions in a period of 9 months. Cut cost per hire and reduced average days to fill positions. Achieved department goal by reducing turnover. Placed new Benefits Broker and coordinated the implementation of new benefit programs ensuring they were current and competitive. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Developed new process for employee evaluation which resulted in marked performance improvements. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Resolved employment-related disputes through proactive communication. Offered fair and equitable compensation by comparing current salaries with market pay. Audited workplace, employee and management policies and procedures. Developed and enforced company policy and procedures relating to all phases of human resources activity. Sr. HR Generalist , 01/2015 to 05/2016 Company Name – City , State Acted as a liaison and maintained open lines of communication between Directors, middle management and front-line employees. Developed company personnel policies, standard operating procedures and employee handbooks. Established and monitored employee pay scales. Audited workplace, employee and management policies and procedures. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Built a comprehensive employee recruiting strategy. Managed the employee rewards programs. Conducted job analysis and job evaluations, resulting in quality job specifications. Developed innovative new-employee orientation programs, including safety training. Shadowed employees to determine an accurate description of the duties and skills required for each position. Developed and enforced company policy and procedures relating to all phases of human resources activity. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Benefits Administrator , 01/2014 to 06/2014 Company Name – City , State Closely partnering with brokers to minimize year-over-year cost increases for medical, dental and vision health plans. Organized district-wide Benefits fair. Provided hands-on customer service to 2500 district employees and retirees. Educated and advised employees on group health plans, voluntary benefits and retirement plans. Human Resources Supervisor , 08/2013 to 02/2014 Company Name – City , State Led a comprehensive safety training for 55 staff members. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Resolved employment-related disputes through proactive communication. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations. Developed company personnel policies, standard operating procedures and employee handbooks. Developed and facilitated all new-hire orientations. Audited workplace, employee and management policies and procedures. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Built a comprehensive employee recruiting strategy. Developed innovative new-employee orientation programs, including safety training. Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits. Human Resources Generalist/Administrative Assistant , 02/2013 to 08/2013 Company Name – City , State Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references. Evaluated timecards for accuracy on the regular and overtime hours. Updated presentation documents for the compensation committee to review. Captured key feedback from employees during exit interviews. Supported human resources staff with new hire orientations and monthly departmental meetings. Implemented a tracking database for employee professional development and licensure renewal credits. Coordinated employment offers with management and extended offers to selected candidates. Researched all payroll, COBRA, disability and FMLA issues. Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits. Developed company personnel policies, standard operating procedures and employee handbooks. Conducted employment verifications and investigations. Built a comprehensive employee recruiting strategy. Shadowed employees to determine an accurate description of the duties and skills required for each position. Developed and enforced company policy and procedures relating to all phases of human resources activity. Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits. Processed unemployment claims and acted as the company representative at unemployment hearings. Human Resources Assistant , 09/2008 to 02/2013 Company Name – City , State Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping. Managed employee exit interviews and paperwork. Provided backup payroll, if needed. Recruited and screened qualified potential employees. Developed and facilitated all new-hire orientations. Conducted employment verifications and investigations. Facilitated the criminal background check process for new hires. Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references. Supported human resources staff with new hire orientations and monthly departmental meetings. Implemented a tracking database for employee professional development and licensure renewal credits. Entered personnel and subcontractor data into a central database. Coordinated and conducted new hire pre-interviews. Assisted management staff in annual year-end processes and data audits. Accurately prepared government compliance reports and proposal requests for employee data. Addressed and resolved general payroll-related inquires. Sent notices to employees and subcontractors regarding expiring documentation. Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data. Completed employee employment verifications and unemployment paperwork in a timely manner. Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery. Education Bachelor of Science : Business Management , 2009 University of Phoenix - San Jose Learning Center - City , State Business Management MBA : 2010 University of Phoenix - City , State MBA : Human Resources , 2018 Notre Dame de Namur University - City , State Human Resources

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1060433481" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1060433481_1_709523540" style="padding-top:0px;"> <div class="name" itemprop="name"> <span class="field" id="1060433481FNAM1"> </span> <span> </span> <span class="field" id="1060433481LNAM1"> HR MANAGER</span> </div> <div class="lowerborder"> </div> </div> </div> <div class="section" id="SECTION_SUMM1060433483" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1060433483"> Professional Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1060433483_1_709523542" style="padding-top:0px;"> <div class="field singlecolumn" id="1060433483FRFM1"> Senior HR professional with a continuous improvement approach to building and supporting organizations. Driven HR Manager bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth. Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment. Creative Business Partner dedicated to developing unique employee orientation and training programs that will generate a loyal and knowledgeable staff. </div> </div> </div> <div class="section" id="SECTION_SKLL1060433484" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1060433484"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1060433484_1_709523543" style="padding-top:0px;"> <div class="field singlecolumn" id="1060433484FRFM1"> administrative, ADP, backup, Benefits, bookkeeping, clarify, competitive, customer service, database, delivery, documentation, employee relations, filing, government, HR, human resources, human resource, insurance, job analysis, labor relations, law enforcement, Team building, letters, market, meetings, mail, office, Payroll processing, payroll, personnel, policies, processes, Project management, proposal, quality, recruiting, recruitment, safety, strategy, employee handbooks, vendor management, vendor management, vision, year-end</div> </div> </div> <div class="section" id="SECTION_HILT1060433487" style="padding-top:0px;"> </div> <div class="section" id="SECTION_EXPR1060433485" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1060433485"> Work History</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1060433485_1_709523544" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT1"> HR Manager</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD1"> 06/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT1"> Current</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP1" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA1" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES1" itemprop="description"> <ul> <li> Developed and evolved the department's mission, workflows and structure while continuously developing and improving processes in an ever-changing environment.</li> <li> Implemented the company's first sourcing tracking system.</li> <li> Built a comprehensive employee recruiting strategy allowing me to fill 50+ positions in a period of 9 months.</li> <li> Cut cost per hire and reduced average days to fill positions.</li> <li> Achieved department goal by reducing turnover.</li> <li> Placed new Benefits Broker and coordinated the implementation of new benefit programs ensuring they were current and competitive.</li> <li> Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.</li> <li> Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.</li> <li> Developed new process for employee evaluation which resulted in marked performance improvements.</li> <li> Handled understaffing, disputes, terminating employees and administering disciplinary procedures.</li> <li> Resolved employment-related disputes through proactive communication.</li> <li> Offered fair and equitable compensation by comparing current salaries with market pay.</li> <li> Audited workplace, employee and management policies and procedures.</li> <li> Developed and enforced company policy and procedures relating to all phases of human resources activity.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433485_2_709523545" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT2"> Sr. HR Generalist</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD2"> 01/2015</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT2"> 05/2016</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP2" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA2" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES2" itemprop="description"> <ul> <li> Acted as a liaison and maintained open lines of communication between Directors, middle management and front-line employees.</li> <li> Developed company personnel policies, standard operating procedures and employee handbooks.</li> <li> Established and monitored employee pay scales.</li> <li> Audited workplace, employee and management policies and procedures.</li> <li> Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.</li> <li> Built a comprehensive employee recruiting strategy.</li> <li> Managed the employee rewards programs.</li> <li> Conducted job analysis and job evaluations, resulting in quality job specifications.</li> <li> Developed innovative new-employee orientation programs, including safety training.</li> <li> Shadowed employees to determine an accurate description of the duties and skills required for each position.</li> <li> Developed and enforced company policy and procedures relating to all phases of human resources activity.</li> <li> Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433485_3_709523546" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT3"> Benefits Administrator</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD3"> 01/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT3"> 06/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP3" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA3" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES3" itemprop="description"> <ul> <li> Closely partnering with brokers to minimize year-over-year cost increases for medical, dental and vision health plans.</li> <li> Organized district-wide Benefits fair.</li> <li> Provided hands-on customer service to 2500 district employees and retirees.</li> <li> Educated and advised employees on group health plans, voluntary benefits and retirement plans.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433485_4_709523547" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT4"> Human Resources Supervisor</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD4"> 08/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT4"> 02/2014</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP4" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA4" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES4" itemprop="description"> <ul> <li> Led a comprehensive safety training for 55 staff members.</li> <li> Handled understaffing, disputes, terminating employees and administering disciplinary procedures.</li> <li> Resolved employment-related disputes through proactive communication.</li> <li> Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.</li> <li> Developed company personnel policies, standard operating procedures and employee handbooks.</li> <li> Developed and facilitated all new-hire orientations.</li> <li> Audited workplace, employee and management policies and procedures.</li> <li> Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.</li> <li> Built a comprehensive employee recruiting strategy.</li> <li> Developed innovative new-employee orientation programs, including safety training.</li> <li> Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433485_5_709523548" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT5"> Human Resources Generalist/Administrative Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD5"> 02/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT5"> 08/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP5" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA5" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES5" itemprop="description"> <ul> <li> Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.</li> <li> Evaluated timecards for accuracy on the regular and overtime hours.</li> <li> Updated presentation documents for the compensation committee to review.</li> <li> Captured key feedback from employees during exit interviews.</li> <li> Supported human resources staff with new hire orientations and monthly departmental meetings.</li> <li> Implemented a tracking database for employee professional development and licensure renewal credits.</li> <li> Coordinated employment offers with management and extended offers to selected candidates.</li> <li> Researched all payroll, COBRA, disability and FMLA issues.</li> <li> Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.</li> <li> Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.</li> <li> Developed company personnel policies, standard operating procedures and employee handbooks.</li> <li> Conducted employment verifications and investigations.</li> <li> Built a comprehensive employee recruiting strategy.</li> <li> Shadowed employees to determine an accurate description of the duties and skills required for each position.</li> <li> Developed and enforced company policy and procedures relating to all phases of human resources activity.</li> <li> Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.</li> <li> Processed unemployment claims and acted as the company representative at unemployment hearings.</li> </ul> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433485_6_709523549" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" style="display: inline;"> <span class="jobtitle" id="1060433485JTIT6"> Human Resources Assistant</span> <span> , </span> </span> <span class="paddedline" style="display: inline;"> <span class="jobdates" format="%m/%Y" id="1060433485JSTD6"> 09/2008</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1060433485EDDT6"> 02/2013</span> <br/> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1060433485COMP6" itemprop="name"> Company Name</span> <span> – </span> <span class="joblocation jobcity" id="1060433485JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433485JSTA6" itemprop="addressRegion"> State</span> <br/> </span> <span class="jobline" id="1060433485JDES6" itemprop="description"> <ul> <li> Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.</li> <li> Managed employee exit interviews and paperwork.</li> <li> Provided backup payroll, if needed.</li> <li> Recruited and screened qualified potential employees.</li> <li> Developed and facilitated all new-hire orientations.</li> <li> Conducted employment verifications and investigations.</li> <li> Facilitated the criminal background check process for new hires.</li> <li> Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.</li> <li> Supported human resources staff with new hire orientations and monthly departmental meetings.</li> <li> Implemented a tracking database for employee professional development and licensure renewal credits.</li> <li> Entered personnel and subcontractor data into a central database.</li> <li> Coordinated and conducted new hire pre-interviews.</li> <li> Assisted management staff in annual year-end processes and data audits.</li> <li> Accurately prepared government compliance reports and proposal requests for employee data.</li> <li> Addressed and resolved general payroll-related inquires.</li> <li> Sent notices to employees and subcontractors regarding expiring documentation.</li> <li> Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.</li> <li> Completed employee employment verifications and unemployment paperwork in a timely manner.</li> <li> Reviewed and corrected job offer letters for completeness and accuracy before approving their delivery.</li> </ul> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1060433486" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1060433486"> Education</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1060433486_1_709523550" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1060433486DGRE1" itemprop="name"> Bachelor of Science</span> <span> : </span> <span class="programline" id="1060433486STUY1"> Business Management</span> <span> , </span> <span class="jobdates" id="1060433486GRYR1"> 2009</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1060433486SCHO1" itemprop="name"> University of Phoenix - San Jose Learning Center</span> <span> - </span> <span class="joblocation jobcity" id="1060433486SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433486SSTA1"> State</span> <br/> </span> <span class="field" id="1060433486FRFM1"> Business Management</span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433486_2_709523551" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1060433486DGRE2" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="1060433486STUY2"> </span> <span class="jobdates" id="1060433486GRYR2"> 2010</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1060433486SCHO2" itemprop="name"> University of Phoenix</span> <span> - </span> <span class="joblocation jobcity" id="1060433486SCIT2"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433486SSTA2"> State</span> <br/> </span> <span class="field" id="1060433486FRFM2"> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1060433486_3_709523552" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1060433486DGRE3" itemprop="name"> MBA</span> <span> : </span> <span class="programline" id="1060433486STUY3"> Human Resources</span> <span> , </span> <span class="jobdates" id="1060433486GRYR3"> 2018</span> <br/> </span> <span class="paddedline"> <span class="companyname companyname_educ" id="1060433486SCHO3" itemprop="name"> Notre Dame de Namur University</span> <span> - </span> <span class="joblocation jobcity" id="1060433486SCIT3"> City</span> <span> , </span> <span class="joblocation jobstate" id="1060433486SSTA3"> State</span> <br/> </span> <span class="field" id="1060433486FRFM3"> Human Resources</span> </div> </div> </div> </div>

HR

HR SPECIALIST Summary Possess 15+ years of experience as an HR Classification/Compensation Lead and as an HR Specialist, Recruitment. Managed recruitment efforts that included qualifying candidates based on documented knowledge, skills, and abilities to match organizational resource needs. Ensured candidate fulfillment of the preemployment process; i.e., background checks, drug screens, and reference checks. Developed and implemented competency and skill-based pay programs for a variety of occupations including medical (nurses), mechanical (machine operators), and civil engineers. Led a statewide review of jobs (18,000 employees) toward determining appropriate FLSA designations (e.g., executive, administrative, computer-related, creative). Provided executive and middle management consultation toward acquiring class/levels and roles necessary to accomplish departmental goals and objectives that resulted in mission successes. Training and Development: Eight years of experience in training and development that included development and delivery of leadership and management/supervisory skills acquisition. Additionally, developed policy and procedural training including performance management, interaction management, ADA, and prevention of workplace violence and sexual harassment. Skills Management consultation Negotiation Outlook E-Recruitment HR policies/procedures Provision of excellent customer service Micro-soft applications: Word, Excel, PowerPoint Skills Problem-solve and serve as change agent to ensure that HR functions are included in organizational missions. Negotiate budget revisions to include HR initiatives. Ensure excellent customer service delivery, provide state/federal and soft-skills management/employee training. Conduct job analyses, as well as conduct compensation/job market analysis, and deliver and measure leadership training. Develop, implement, and monitor performance management. Develop, implement, and monitor personnel policies and procedures, and manage full-cycle recruitment. Experience 03/2016 to 08/2017 HR Specialist Company Name － City , State Managed full-cycle recruitment efforts for multi-state needs. Ensured candidate job qualifications matched minimum KSAs. Completed pre-employment processes (background checks, drug screens, reference checks). Conducted on-boarding/ orientation. Conducted initial phone screens and recommended applicants for on-site interviews. Contacted candidates with salary/hourly wage offers. Negotiated start dates. 08/2014 to 06/2015 HR Analyst Company Name － City , State Conducted analysis of 50+ roles (250+ positions) within a 10-month period. Recommended, developed, and implemented a new classification and level-based on the evolution of roles (IT, Security, and Radiation classes). Conducted labor-market studies and recommended, implemented, and monitored compensation practices. Recruitment: reviewed, approved, and referred candidates for management's selection based on documented KSAs and required education and experience requirements. Budget: daily contact with the budget manager to ensure or to request additional salary needs to be included in budgetary revisions/and legislative special requests.  Salary administration: reviewed, justified, and approved management requests for salary adjustments based on expanded variety and scope of responsibilities. Determined appropriate percentage increase and status (temp/perm). 03/2013 to 06/2013 Manager, Classification/Compensation Company Name － City , State Reduced the established timeframe for individual job analysis from an average of four months to 11 calendar days.  Established a requirement and template for project management and communication plans. Prioritized and assigned classification and compensation studies and reviews. Established and coordinated the recruitment of referrals from Cabinet and Council of State members.  Conducted statewide FLSA evaluations that resulted in appropriate designations. Ensured legal/justified salary administration practices. 10/2012 to 02/2013 Manager, Recruitment/Classification/Compensation Company Name － City , State Reduced the backlog of management-requested classification/compensation studies and individual job reviews by 100% w/in a four-month period.  Supervised recruitment efforts for all occupational needs of the hospital. Well-versed in NeoGov (e-recruitment).  Reviewed management requests for occupational and individual position studies toward upgrades, reallocations, downgrades, salary adjustments, and competency and skill-based pay programs for nurses, mechanical trades, and institutional services personnel. 06/2004 to 01/2013 Senior HR Analyst Company Name － City , State Oversight of HR classification/compensation activities of 12 field HR managers and analysts. Project manager for a variety of occupational competency and skill-based pay programs. Managed the statewide competency-based-pay program for nurses. Qualified applicants for jobs. Reviewed and approved requests for salary exceptions career progressions, and in-range salary adjustments. Led statewide FLSA designation analysis (18,000 employees).  Processed reduction-in-force activities. Developed and delivered training to department-wide employees regarding a variety of regulations, laws, rules, policies, and procedures. Ensured that field HR managers fulfilled performance management initiatives.  06/2000 to 05/2004 Senior HR Analyst Company Name － City , State Facilitated the development of statewide policies and procedures for competency and skill-based pay programs.  Partnered with managers and agency leaders to create CBPs (technical and soft-skills). Managed the statewide skill-based pay program for machine operators.  06/1996 to 05/2000 Training And Development Specialist Company Name － City , State Assessed educational/training needs. Developed, delivered and evaluated leadership, technical, administrative, and state/federal-mandated employee training based on ASTD principles.  Served as team lead for the development and delivery of statewide initiatives such as performance-based pay and performance evaluations.  Major contributor toward the research and development of internal  Ethical Practice of Trainers/Educational Leaders. Education and Training 2007 Bachelor of Arts : English Lit/Language NC State University － City , State , US

<div class="fontsize fontface vmargins hmargins linespacing pagesize" id="document"> <div class="section firstsection" id="SECTION_NAME1008421437" style="padding-top:0px;"> <div class="paragraph PARAGRAPH_NAME firstparagraph" id="PARAGRAPH_1008421437_1_669200698" style="padding-top:0px;"> <div class="name thinbottomborder" itemprop="name"> <span class="field fName" id="1008421437FNAM1"> </span> <span> </span> <span class="field" id="1008421437LNAM1"> HR SPECIALIST</span> </div> </div> </div> <div class="section" id="SECTION_SUMM1008421440" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SUMM1008421440"> Summary</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008421440_1_669200706" style="padding-top:0px;"> <div class="field singlecolumn noPind" id="1008421440FRFM1"> Possess 15+ years of experience as an HR Classification/Compensation Lead and as an HR Specialist, Recruitment. Managed recruitment efforts that included qualifying candidates based on documented knowledge, skills, and abilities to match organizational resource needs. Ensured candidate fulfillment of the preemployment process; i.e., background checks, drug screens, and reference checks. Developed and implemented competency and skill-based pay programs for a variety of occupations including medical (nurses), mechanical (machine operators), and civil engineers. Led a statewide review of jobs (18,000 employees) toward determining appropriate FLSA designations (e.g., executive, administrative, computer-related, creative). Provided executive and middle management consultation toward acquiring class/levels and roles necessary to accomplish departmental goals and objectives that resulted in mission successes. Training and Development: Eight years of experience in training and development that included development and delivery of leadership and management/supervisory skills acquisition. Additionally, developed policy and procedural training including performance management, interaction management, ADA, and prevention of workplace violence and sexual harassment.</div> </div> </div> <div class="section" id="SECTION_HILT1008421442" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_HILT1008421442"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008421442_1_669201386" style="padding-top:0px;"> <div class="singlecolumn maincolumn"> <table class="twocol"> <tbody> <tr> <td class="field twocol_1" id="1008421442SKC11"> <ul> <li> Management consultation</li> <li> Negotiation</li> <li> Outlook</li> <li> E-Recruitment</li> </ul> </td> <td class="field twocol_2" id="1008421442SKC21"> <ul> <li> HR policies/procedures</li> <li> Provision of excellent customer service</li> <li> Micro-soft applications: Word, Excel, PowerPoint</li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> <div class="section" id="SECTION_SKLL1008421441" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_SKLL1008421441"> Skills</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008421441_1_669200707" style="padding-top:0px;"> <div class="field singlecolumn" id="1008421441FRFM1"> Problem-solve and serve as change agent to ensure that HR functions are included in organizational missions. Negotiate budget revisions to include HR initiatives. Ensure excellent customer service delivery, provide state/federal and soft-skills management/employee training. Conduct job analyses, as well as conduct compensation/job market analysis, and deliver and measure leadership training. Develop, implement, and monitor performance management. Develop, implement, and monitor personnel policies and procedures, and manage full-cycle recruitment.</div> </div> </div> <div class="section" id="SECTION_EXPR1008421439" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EXPR1008421439"> Experience</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008421439_1_669200700" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD1"> 03/2016</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT1"> 08/2017</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT1"> HR Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP1" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT1" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA1" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES1" itemprop="description"> <ul> <li> Managed full-cycle recruitment efforts for multi-state needs.</li> <li> Ensured candidate job qualifications matched minimum KSAs.</li> <li> Completed pre-employment processes (background checks, drug screens, reference checks).</li> <li> Conducted on-boarding/ orientation.</li> <li> Conducted initial phone screens and recommended applicants for on-site interviews.</li> <li> Contacted candidates with salary/hourly wage offers.</li> <li> Negotiated start dates.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_2_669203867" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD2"> 08/2014</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT2"> 06/2015</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT2"> HR Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP2" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT2" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA2" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES2" itemprop="description"> <ul> <li> Conducted analysis of 50+ roles (250+ positions) within a 10-month period.</li> <li> Recommended, developed, and implemented a new classification and level-based on the evolution of roles (IT, Security, and Radiation classes).</li> <li> Conducted labor-market studies and recommended, implemented, and monitored compensation practices.</li> <li> Recruitment: reviewed, approved, and referred candidates for management's selection based on documented KSAs and required education and experience requirements.</li> <li> Budget: daily contact with the budget manager to ensure or to request additional salary needs to be included in budgetary revisions/and legislative special requests. </li> <li> Salary administration: reviewed, justified, and approved management requests for salary adjustments based on expanded variety and scope of responsibilities. Determined appropriate percentage increase and status (temp/perm).</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_3_669208465" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD3"> 03/2013</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT3"> 06/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT3"> Manager, Classification/Compensation</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP3" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT3" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA3" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES3" itemprop="description"> <ul> <li> Reduced the established timeframe for individual job analysis from an average of four months to 11 calendar days. </li> <li> Established a requirement and template for project management and communication plans.</li> <li> Prioritized and assigned classification and compensation studies and reviews.</li> <li> Established and coordinated the recruitment of referrals from Cabinet and Council of State members. </li> <li> Conducted statewide FLSA evaluations that resulted in appropriate designations.</li> <li> Ensured legal/justified salary administration practices.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_4_669209358" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD4"> 10/2012</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT4"> 02/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT4"> Manager, Recruitment/Classification/Compensation</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP4" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT4" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA4" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES4" itemprop="description"> <ul> <li> Reduced the backlog of management-requested classification/compensation studies and individual job reviews by 100% w/in a four-month period. </li> <li> Supervised recruitment efforts for all occupational needs of the hospital. Well-versed in NeoGov (e-recruitment). </li> <li> Reviewed management requests for occupational and individual position studies toward upgrades, reallocations, downgrades, salary adjustments, and competency and skill-based pay programs for nurses, mechanical trades, and institutional services personnel.</li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_5_669212362" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD5"> 06/2004</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT5"> 01/2013</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT5"> Senior HR Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP5" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT5" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA5" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES5" itemprop="description"> <ul> <li> Oversight of HR classification/compensation activities of 12 field HR managers and analysts.</li> <li> Project manager for a variety of occupational competency and skill-based pay programs.</li> <li> Managed the statewide competency-based-pay program for nurses.</li> <li> Qualified applicants for jobs.</li> <li> Reviewed and approved requests for salary exceptions career progressions, and in-range salary adjustments.</li> <li> Led statewide FLSA designation analysis (18,000 employees). </li> <li> Processed reduction-in-force activities.</li> <li> Developed and delivered training to department-wide employees regarding a variety of regulations, laws, rules, policies, and procedures.</li> <li> Ensured that field HR managers fulfilled performance management initiatives. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_6_669212969" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD6"> 06/2000</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT6"> 05/2004</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT6"> Senior HR Analyst</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP6" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT6" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA6" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES6" itemprop="description"> <ul> <li> Facilitated the development of statewide policies and procedures for competency and skill-based pay programs. </li> <li> Partnered with managers and agency leaders to create CBPs (technical and soft-skills).</li> <li> Managed the statewide skill-based pay program for machine operators. </li> </ul> </span> </span> </div> </div> <div class="paragraph" id="PARAGRAPH_1008421439_7_669213729" itemscope="" itemtype="https://schema.org/Organization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" format="%m/%Y" id="1008421439JSTD7"> 06/1996</span> <span> to </span> <span class="jobdates" format="%m/%Y" id="1008421439EDDT7"> 05/2000</span> </span> <div class="singlecolumn"> <span class="paddedline"> <span class="jobtitle" id="1008421439JTIT7"> Training And Development Specialist</span> </span> <span class="paddedline" itemscope="" itemtype="https://schema.org/postalAddress"> <span class="companyname" id="1008421439COMP7" itemprop="name"> Company Name</span> <span> － </span> <span class="joblocation jobcity" id="1008421439JCIT7" itemprop="addressLocality"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421439JSTA7" itemprop="addressRegion"> State</span> </span> <span class="paddedline"> <span class="jobline" id="1008421439JDES7" itemprop="description"> <ul> <li> Assessed educational/training needs.</li> <li> Developed, delivered and evaluated leadership, technical, administrative, and state/federal-mandated employee training based on ASTD principles. </li> <li> Served as team lead for the development and delivery of statewide initiatives such as performance-based pay and performance evaluations. </li> <li> Major contributor toward the research and development of internal <em> Ethical Practice of Trainers/Educational Leaders.</em> </li> </ul> </span> </span> </div> </div> </div> <div class="section" id="SECTION_EDUC1008421443" style="padding-top:0px;"> <div class="heading"> <div class="sectiontitle" id="SECTNAME_EDUC1008421443"> Education and Training</div> </div> <div class="paragraph firstparagraph" id="PARAGRAPH_1008421443_1_669213875" itemscope="" itemtype="https://schema.org/EducationalOrganization" style="padding-top:0px;"> <span class="dates_wrapper"> <span class="jobdates" id="1008421443GRYR1"> 2007</span> </span> <div class="singlecolumn"> <span class="paddedline" itemprop="description"> <span class="degree" id="1008421443DGRE1" itemprop="name"> Bachelor of Arts</span> <span> : </span> <span class="programline" id="1008421443STUY1"> English Lit/Language</span> </span> <span class="paddedline"> <span class="companyname companyname_educ" dependency="SCHO" id="1008421443SCHO1" itemprop="name"> NC State University</span> <span class="statesWrapper"> － </span> <span class="joblocation jobcity" id="1008421443SCIT1"> City</span> <span> , </span> <span class="joblocation jobstate" id="1008421443SSTA1"> State</span> <span> , </span> <span class="joblocation jobstate" id="1008421443SCNT1"> US</span> </span> <span class="paddedline"> <span class="field" id="1008421443FRFM1"> </span> </span> </div> </div> </div> <div class="section" id="SECTION_AFIL1008421444" style="padding-top:0px;"> </div> </div>

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