Patent Document ID: 10067919
Application ID: 14959306
Patent Status: 1

Claim One:
1. A device, comprising: one or more processors to: receive a request to generate a feedback report regarding an error, the request being associated with an image that is associated with a user interface and the error; select a recipient for the feedback report, the recipient being associated with a particular geographic location; redact personal information from the feedback report based on the recipient being associated with working from the particular geographic location, the personal information being identified by a particular processing technique, the particular processing technique including at least one of: a text recognition technique, a pattern recognition technique, an image recognition technique, a natural language processing technique, or a machine learning technique, the feedback report including an altered version of the image, the altered version of the image including: a first portion that is highlighted, and a second portion that is redacted, the second portion including the personal information; provide, after redacting the personal information from the feedback report, the feedback report to the recipient for resolution of the error; and provide follow-up information associated with the resolution of the error.