Patent Document ID: 20060190269
Application ID: 11340844
Patent Status: 0

Claim One:
1. A method of processing requests for information from an information network using a distributed computer system with voice recognition and audio feedback capability, wherein the computer system includes a media server, a dialog engine, and a plurality of channels coupled between the media server and the dialog engine for transmitting information between the media server and the dialog engine, the method comprising: receiving user input and information regarding a user in the media server via a call to a telephone subsystem; recognizing a voice command in the user input; requesting a dialog engine; transmitting the recognized command to the dialog engine; retrieving the requested information from the information network via the dialog engine; sharing the retrieved information between the dialog engine and the media server; converting the information text to speech format when the retrieved arrives from the information network in text format; and issuing a prompt to play the information to the user via the telephony subsystem;