Patent Document ID: 9652972
Application ID: 14668986
Patent Status: 1

Claim One:
1. A method for prioritized action of telecommunication network alarms in a telecommunication network management system, comprising: generating, by each of a plurality of network components in a telecommunication network, a plurality of network alarms, the plurality of network alarms corresponding to a technical issue occurring within at least one of the plurality of network components, wherein the plurality of network components include at least one of a base station controller, mobile switching center, telecommunication switches, digital multiplexing system switches, routers, home location register servers, or visitor location register servers; collecting, by a fault management platform with a processor, the plurality of network alarms in a data store coupled to the telecommunication network; importing, by a network server executing a network classify application with a processor, the plurality of network alarms within the data store into an alarm table; classifying, by the network classify application executing on the network server, the plurality of network alarms as corresponding to at least one of short message service messaging components, core network components, wireless radio access network components, or voicemail components; transmitting, by the network classify application to an alarm severity scoring application executing on the network server, classifications of the plurality of network alarms; setting, by the alarm severity scoring application executing on the network server, an initial alarm severity score for each of the plurality of network alarms based on network classification and a geographical location of a corresponding network alarm, wherein the network classification of the plurality of network alarms is performed by the network classify application; evaluating, by the alarm severity scoring application executing on the network server, each of the plurality of network alarms based on a plurality of weighting factors; determining an alarm severity score based on the evaluation and the initial alarm severity score for each of the plurality of network alarms; prioritizing actions for the plurality of network alarms based on the alarm severity scores; responsive to an alarm severity score for a network alarm of the plurality of network alarms being above a predefined threshold in a corresponding geographical region: resetting, by the network server via the telecommunication network, at least one of the plurality of network components that generated the network alarm, and resetting the alarm severity scores of one or more of the plurality of network alarms based on predefined rules.