Patent Document ID: 20030074549
Application ID: 09975248
Patent Status: 0

Claim One:
1. A computing system aiding in the operation diagnostic and maintenance functions of a remote computing devices, the remote computing devices coupled to a network and running under a first boot image, the diagnostic system comprising: a process initiator that allows for the selection of a particular remote computing device; a download director, communicatively coupled to the user interface, that controls a download of a Maintenance boot image to the particular remote computing device via the network; a first reboot director that initiates a first Reboot process of the particular remote computing device with the maintenance boot image; a second reboot director that initiates a second reboot process of the particular remote computing device upon the occurrence of a predetermined event associated With the maintenance boot image prior to the second Reboot process and operating with the first boot image Subsequent to the second reboot process; and the particular remote computing device performing diagnostic or maintenance functions under the maintenance boot image.