Patent Document ID: 9626712
Application ID: 14229575
Patent Status: 1

Claim One:
1. A system, comprising: one or more data stores, configured to maintain an archive of a plurality of captured images of inventory items being processed at one or more order processing stations of an order fulfillment center, wherein each of the plurality of captured images depicts at least a portion of an order fulfillment process for a particular one of a plurality of previously processed customer orders at the one or more order processing stations, the previously processed customer orders from an electronic commerce site; and at least one computing device, configured to: in response to receiving, over a network, an electronic request to review one or more orders of the plurality of previously processed customer orders, access the data store to retrieve respective captured images that depict at least a portion of an order fulfillment process for the one or more customer orders of the plurality of previously processed customer orders; and transmit, over the network, the captured images that depict at least the portion of the order fulfillment process for the one or more customer orders; subsequent to transmission of the captured images over the network, receive an indication that one or more processing errors occurred with respect to the one or more customer orders; in response to receipt of the indication that one or more processing errors occurred with respect to the one or more customer orders, identify the one or more customer orders for corrective action; and initiate the corrective action.