Patent Document ID: 20030059000
Application ID: 09966170
Patent Status: 0

Claim One:
1. In a computing system that has access to personal information of a plurality of personal information types corresponding to a plurality of callers, the computing system capable of receiving telephone calls from a plurality of callers and responding to voice commands received via the telephone calls, a computerized method for allowing a caller to automatically act on an item of personal information via a voice command even though the act requires access to another item of personal information that is of a different personal information type, the method comprising the following: an act of receiving a first caller-issued voice command to hear a first item of personal information corresponding to a first personal information type; an act of automatically accessing the first item of personal information without human intervention; an act of audibly rendering the first item of personal information to the caller; an act of receiving a second caller-issued voice command that represents an action to perform in response to hearing the first item of personal information; and an act of automatically accessing a second item of personal information corresponding to a second personal information type without human intervention to further the action.