Patent Document ID: 20090319272
Application ID: 12164633
Patent Status: 0

Claim One:
1. A method for improved voice ordering utilizing catalog taxonomies and hierarchical categorization relationships in product information management (PIM) systems, the method comprising: prompting a user with a first query to input speech into a speech recognition engine; receiving the user's inputted speech; translating the inputted speech into a series of words; querying a product information management component (PIM) based on the series of words; wherein the querying is performed as a matching algorithm against PIM category and attribute keywords; returning coded results to a voice synthesizer to produce at least one of: a voice response, and a text response to the user; and wherein in the coded results indicate one or more of: a not found message for zero matches for an item in the PIM, a confirmation of a suitable single match of an item found in the PIM, a request for additional information from the user in the event one or more of the following occurs: more than one matching item, category, and item attribute was found in the PIM.