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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,209,028,188,233,700 | neutral | 1 | null | null | Virgin America | null | nschneble | null | 0 | .@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I’m still road tripping on Feb 27… | null | 2015-02-18 16:42:43 -0800 | null | Eastern Time (US & Canada) |
568,204,964,742,496,260 | positive | 1 | null | null | Virgin America | null | eganist | null | 0 | @VirginAmerica thanks for that. Been needing a way to make those Austin trips from DCA, and now you've come through! | null | 2015-02-18 16:26:34 -0800 | Washington D.C. | Eastern Time (US & Canada) |
568,203,174,198,284,300 | neutral | 1 | null | null | Virgin America | null | pointsguy | null | 3 | @VirginAmerica announced New Route to Austin w/fares from $39/way.
http://t.co/gA8pbamu0C | null | 2015-02-18 16:19:28 -0800 | United States | Central Time (US & Canada) |
568,199,730,989,174,800 | neutral | 0.3483 | null | 0 | Virgin America | null | timlopez | null | 0 | @VirginAmerica Really? Sprint? I thought you guys were 'kewl'! 0_0 | null | 2015-02-18 16:05:47 -0800 | Southern California | Pacific Time (US & Canada) |
568,195,292,803,129,340 | positive | 1 | null | null | Virgin America | null | mirandahaustin | null | 0 | @VirginAmerica this is too cool! Never been on ur planes but now I will!! | null | 2015-02-18 15:48:09 -0800 | Austin, TX | Central Time (US & Canada) |
568,193,116,437,483,500 | neutral | 0.639 | null | null | Virgin America | null | franks105 | null | 0 | @VirginAmerica you should have 39 dollar LAX-Las fares!!! | null | 2015-02-18 15:39:30 -0800 | Hogwarts | Pacific Time (US & Canada) |
568,189,531,033,174,000 | positive | 1 | null | null | Virgin America | null | iamDavidAustin | null | 0 | @VirginAmerica great. Well deserved. | null | 2015-02-18 15:25:15 -0800 | null | Pacific Time (US & Canada) |
568,174,745,293,709,300 | negative | 0.6727 | Customer Service Issue | 0.6727 | Virgin America | null | mekirkpatrick | null | 0 | @VirginAmerica FYI the info@virginamerica.com email address you say to contact in password reset emails doesn't exist. Emails bounce. | null | 2015-02-18 14:26:30 -0800 | Long Beach, CA | Pacific Time (US & Canada) |
568,165,573,869,199,360 | negative | 1 | Customer Service Issue | 1 | Virgin America | null | jpf4986 | null | 0 | @VirginAmerica Status match - 2 weeks have gone by and no news.Flt next week - hope flt will count towards requirement. Cust Svc no help!!! | null | 2015-02-18 13:50:03 -0800 | null | null |
568,157,680,696,729,600 | negative | 0.6702 | Customer Service Issue | 0.6702 | Virgin America | null | Pace6445 | null | 0 | @VirginAmerica your website sucks donkey dicks. Just thought you should know. All best. | [40.63767372, -74.11075451] | 2015-02-18 13:18:41 -0800 | Staten Island, NY | null |
568,150,150,289,461,250 | neutral | 0.6769 | null | 0 | Virgin America | null | wmrrock | null | 0 | @VirginAmerica You should still develop an app - then you will be my favorite airline. | [0.0, 0.0] | 2015-02-18 12:48:46 -0800 | CT | Eastern Time (US & Canada) |
568,148,652,352,544,800 | negative | 0.6876 | Can't Tell | 0.6876 | Virgin America | null | HuntTreadwell | null | 0 | @VirginAmerica all crap channels which is why I pay to watch UK tv | null | 2015-02-18 12:42:49 -0800 | null | null |
568,146,157,534,367,740 | positive | 1 | null | null | Virgin America | null | wmrrock | null | 0 | @VirginAmerica got it. All set - Thanks! | [0.0, 0.0] | 2015-02-18 12:32:54 -0800 | CT | Eastern Time (US & Canada) |
568,144,330,268,868,600 | neutral | 1 | null | null | Virgin America | null | jsamaudio | null | 0 | @VirginAmerica no A's channel this year? | null | 2015-02-18 12:25:38 -0800 | St. Francis (Calif.) | Pacific Time (US & Canada) |
568,142,526,110,019,600 | neutral | 1 | null | null | Virgin America | null | wmrrock | null | 0 | @VirginAmerica Only thing I see on passbook is Virgin Mobile Mexico. How do I integrate? | [0.0, 0.0] | 2015-02-18 12:18:28 -0800 | CT | Eastern Time (US & Canada) |
568,140,092,453,179,400 | positive | 1 | null | null | Virgin America | null | JCervantezzz | null | 0 | @VirginAmerica Giants and Virgin America. A match made in heaven. | null | 2015-02-18 12:08:48 -0800 | California, San Francisco | Pacific Time (US & Canada) |
568,140,010,458,894,340 | positive | 1 | null | null | Virgin America | null | GabriellaDago | null | 0 | @VirginAmerica thank goodness!! Also, see you friday, nwk>sf.. BOOM! | null | 2015-02-18 12:08:28 -0800 | New York City | Eastern Time (US & Canada) |
568,136,946,016,522,240 | negative | 1 | Can't Tell | 1 | Virgin America | null | wmrrock | null | 0 | @VirginAmerica how come you don't have an iPhone app? Still using and making me waste paper. | [0.0, 0.0] | 2015-02-18 11:56:18 -0800 | CT | Eastern Time (US & Canada) |
568,132,935,037,132,800 | negative | 1 | Customer Service Issue | 0.6989 | Virgin America | null | matthew | null | 0 | @VirginAmerica Your back of seat entertainment system does not accept credit cards that have an apostrophe in the surname. #apostrophefail | null | 2015-02-18 11:40:21 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,132,204,712,370,200 | negative | 0.6901 | longlines | 0.3802 | Virgin America | null | mrpresident1776 | null | 0 | @VirginAmerica When will VX use all 6 LGA slots instead of 4 today? Adding AUS makes this less likely :( | null | 2015-02-18 11:37:27 -0800 | Washington, D.C. | null |
568,122,723,915,862,000 | neutral | 0.6646 | null | null | Virgin America | null | elimae724 | null | 0 | @VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A | null | 2015-02-18 10:59:47 -0800 | California Love #VFL | null |
568,120,102,660,341,760 | positive | 1 | null | null | Virgin America | null | ctpsts | null | 0 | @VirginAmerica I luv ur people and product! 1 thing is y do u charge for herbal tea but not black tea? I'm not a caffeine drinker | null | 2015-02-18 10:49:22 -0800 | null | null |
568,119,079,371,997,200 | positive | 1 | null | null | Virgin America | null | jhen_d | null | 0 | @VirginAmerica thank you! See y'all soon! I'm excited to see the expansion of destinations. Spread those wings! | null | 2015-02-18 10:45:18 -0800 | Austin, Texas | Mountain Time (US & Canada) |
568,114,097,142,652,900 | neutral | 0.663 | null | null | Virgin America | null | AUStinAirport | null | 2 | @VirginAmerica announces new nonstop connecting @AUStinAirport & @DallasLoveField, $39 intro: http://t.co/qXnOaQtYN8 http://t.co/JK7qmdfqgf | null | 2015-02-18 10:25:30 -0800 | Austin, TX | Mountain Time (US & Canada) |
568,104,519,633,993,700 | neutral | 0.6895 | null | null | Virgin America | null | reaganroy | null | 1 | @VirginAmerica adds Austin-Dallas Love Field route. http://t.co/XWJoL55FLH http://t.co/Y8AOrMfkaC | null | 2015-02-18 09:47:27 -0800 | null | Central Time (US & Canada) |
568,104,264,733,573,100 | negative | 0.6651 | Flight Booking Problems | 0.3413 | Virgin America | null | onewil | null | 0 | @VirginAmerica sad to learn you no longer fly SFO > PHL. Hope it returns! | [0.0, 0.0] | 2015-02-18 09:46:26 -0800 | San Francisco, CA | Pacific Time (US & Canada) |
568,101,393,111,892,000 | neutral | 0.6559 | null | 0 | Virgin America | null | PlantFoodDude | null | 0 | @VirginAmerica - can you tweet me the Cancelled Flight/chng fee for a flight? or can I rebook under one of your affiliates? If so, who are afiliates? | null | 2015-02-18 09:35:01 -0800 | NJ USA | Eastern Time (US & Canada) |
568,100,257,931,747,300 | positive | 1 | null | null | Virgin America | null | jtwiegele | null | 0 | @VirginAmerica has the most INCREDIBLE customer service I've ever experienced! So refreshing! | null | 2015-02-18 09:30:30 -0800 | San Francisco, CA | null |
568,100,090,390,425,600 | neutral | 1 | null | null | Virgin America | null | sporch62 | null | 0 | @VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL). | null | 2015-02-18 09:29:50 -0800 | null | null |
568,095,440,517,754,900 | positive | 0.6655 | null | null | Virgin America | null | chrisdpatton | null | 0 | @VirginAmerica , am I dreaming? Did you really just open up a route between Dallas and Austin?! And does this mean Houston might be next? | null | 2015-02-18 09:11:22 -0800 | Annapolis, Maryland | null |
568,093,957,080,551,400 | positive | 0.6522 | null | null | Virgin America | null | stopasyougo | null | 0 | @VirginAmerica OMG FINALLY | null | 2015-02-18 09:05:28 -0800 | null | Central Time (US & Canada) |
568,088,472,772,157,440 | neutral | 1 | null | null | Virgin America | null | AlMehairiAUH | null | 0 | @VirginAmerica to start 5xweekly #A319 flights from to #Dallas @DallasLoveField #Austin on 28APR #avgeek | null | 2015-02-18 08:43:41 -0800 | Abu Dhabi | Abu Dhabi |
568,086,068,328,681,500 | neutral | 0.6632 | null | null | Virgin America | null | AwsmSpaceMonkey | null | 0 | @VirginAmerica Nice to see you expanding in Texas but don't forget about us here in #SanDiego. I would love to see more flights out of here! | null | 2015-02-18 08:34:07 -0800 | San Marcos, CA | Pacific Time (US & Canada) |
568,083,179,023,650,800 | negative | 1 | Bad Flight | 0.3556 | Virgin America | null | iamWalkerR | null | 0 | @VirginAmerica kinda sucked my earphone jack didn't work on my flight. They may want to look into that for future passengers | null | 2015-02-18 08:22:39 -0800 | New York, NY | Central Time (US & Canada) |
568,079,278,505,463,800 | negative | 1 | Bad Flight | 0.6326 | Virgin America | null | MarcoFlavioM | null | 0 | @VirginAmerica Very poor experience. First computer problem now seat malfunction. Stuck. Missing meeting in San Diego. | null | 2015-02-18 08:07:09 -0800 | USA | Pacific Time (US & Canada) |
568,068,513,224,654,850 | neutral | 1 | null | null | Virgin America | null | 0504Traveller | null | 0 | @VirginAmerica to battle @SouthwestAir on @DallasLoveField-@AUStinAirport route
http://t.co/6RLz0EBk2X via @usatoday | null | 2015-02-18 07:24:22 -0800 | null | Central Time (US & Canada) |
568,068,214,325,784,600 | positive | 1 | null | null | Virgin America | null | dreamerintexas | null | 0 | @VirginAmerica #thankyou the DAL-AUS route makes my day!!!! | null | 2015-02-18 07:23:11 -0800 | austin dallas chile london | Central Time (US & Canada) |
568,064,123,621,093,400 | positive | 1 | null | null | Virgin America | null | WilsonJoshuaLee | null | 0 | @virginamerica awesome deals DAL-AUS for only $39 each way! https://t.co/xCVQXYkg49 | null | 2015-02-18 07:06:55 -0800 | Dallas, TX | Central Time (US & Canada) |
568,061,922,265,804,800 | neutral | 1 | null | null | Virgin America | null | sanjosedr | null | 0 | @VirginAmerica I miss the #nerdbird in San Jose | null | 2015-02-18 06:58:11 -0800 | San Jose, California
| Arizona |
568,059,129,601,724,400 | positive | 1 | null | null | Virgin America | null | dsg0110 | null | 0 | @VirginAmerica love it, taking @SouthwestAir on in their backyard! Consumers win when biz competes. | null | 2015-02-18 06:47:05 -0800 | San Diego, CA | Pacific Time (US & Canada) |
568,058,610,296,565,760 | positive | 1 | null | null | Virgin America | null | lakebrahlands | null | 0 | @VirginAmerica is flying from Love to Austin now. That is most excellent news. | null | 2015-02-18 06:45:01 -0800 | Zip City aka Dallas, TX | Central Time (US & Canada) |
568,054,702,635,483,140 | neutral | 0.6477 | null | 0 | Virgin America | null | opteyemisg | null | 0 | @VirginAmerica can we make every VX plane with #nerdbird? Why should Austin be the only one getting nerd love? | null | 2015-02-18 06:29:29 -0800 | null | Central Time (US & Canada) |
568,053,134,439,788,540 | neutral | 0.6202 | null | 0 | Virgin America | null | steve97070 | null | 0 | @VirginAmerica please add more frequency to PDX Portland | null | 2015-02-18 06:23:15 -0800 | null | null |
568,050,777,744,379,900 | positive | 1 | null | null | Virgin America | null | letherebeflight | null | 0 | @VirginAmerica Congrats VX on the new route! ✈️🎉 | null | 2015-02-18 06:13:53 -0800 | null | null |
568,017,135,236,022,300 | negative | 1 | Cancelled Flight | 1 | Virgin America | null | NickyB617 | null | 0 | @VirginAmerica I tried that. You offered to charge me an additional $1k for a new ticket or be stranded until Thurs. 1st time, last time. | null | 2015-02-18 04:00:12 -0800 | Boston, MA | Eastern Time (US & Canada) |
568,011,935,347,839,000 | neutral | 1 | null | null | Virgin America | null | gemmabow19 | null | 4 | @VirginAmerica @AmericanAir can u help with flights to get a 2y old battling cancer who needs treatment in 🇺🇸 @FreyaBevan_Fund 💗 🎀 💗 | null | 2015-02-18 03:39:33 -0800 | null | null |
567,972,416,846,217,200 | negative | 1 | Can't Tell | 0.3373 | Virgin America | null | total_janarchy | null | 0 | @VirginAmerica Never had a bad experience before, but this one took the cake. Now extortion for carry on items as well? | null | 2015-02-18 01:02:31 -0800 | null | Eastern Time (US & Canada) |
567,972,174,398,689,300 | negative | 1 | Damaged Luggage | 0.3434 | Virgin America | null | total_janarchy | null | 0 | @VirginAmerica Had to spend 5 hours worrying that items in carryon would be broken/stolen since I couldn't carry them on plane or lock bag. | null | 2015-02-18 01:01:33 -0800 | null | Eastern Time (US & Canada) |
567,971,836,321,009,660 | negative | 1 | Flight Attendant Complaints | 0.6773 | Virgin America | null | total_janarchy | null | 0 | @VirginAmerica All of group E was told there was no more room in the bins. when I got on the plane, was room for at least 4 bags in my row! | null | 2015-02-18 01:00:12 -0800 | null | Eastern Time (US & Canada) |
567,971,610,801,664,000 | negative | 0.6703 | Bad Flight | 0.6703 | Virgin America | null | total_janarchy | null | 0 | @VirginAmerica Thanks for making my flight from LAX to JFK a nightmare by forcing me to check my carry on bag at the gate. (1) | null | 2015-02-18 00:59:19 -0800 | null | Eastern Time (US & Canada) |
567,946,319,349,706,750 | negative | 1 | Customer Service Issue | 0.6977 | Virgin America | null | helenalor | null | 0 | @VirginAmerica I have lots of flights to book and your site it not working!!!! I've been on the phone waiting for over 10 minutes.......... | [0.0, 0.0] | 2015-02-17 23:18:49 -0800 | San Francisco | Eastern Time (US & Canada) |
567,908,796,917,420,000 | positive | 0.6431 | null | null | Virgin America | null | HaraLillier | null | 0 | @VirginAmerica I am all about the in flight artisanal cheese and wine pairing. | null | 2015-02-17 20:49:43 -0800 | null | Atlantic Time (Canada) |
567,899,492,885,745,660 | neutral | 1 | null | null | Virgin America | null | helenhoppock | null | 0 | @VirginAmerica does Virgin America fly direct from Seattle to NYC or Boston? | null | 2015-02-17 20:12:44 -0800 | null | null |
567,893,201,719,156,740 | positive | 0.6559 | null | null | Virgin America | null | KallysAlbertSr | null | 0 | @VirginAmerica That's classy. | null | 2015-02-17 19:47:44 -0800 | USA | null |
567,873,698,679,623,700 | positive | 0.6681 | null | null | Virgin America | null | Price714 | null | 0 | @VirginAmerica I'm sure a lot of your 747 and 777 JFK-LHR flights go a lot faster than 513mph with a strong tailwind. | null | 2015-02-17 18:30:15 -0800 | Hamilton, Ohio | Atlantic Time (Canada) |
567,858,317,831,249,900 | positive | 0.7162 | null | null | Virgin America | null | mctrees02 | null | 0 | @VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks 😃👍 | null | 2015-02-17 17:29:07 -0800 | Dallas, TX | Central Time (US & Canada) |
567,855,171,335,626,750 | neutral | 0.6941 | null | null | Virgin America | null | mctrees02 | null | 0 | @VirginAmerica save some for 871 tomorrow AM! | null | 2015-02-17 17:16:37 -0800 | Dallas, TX | Central Time (US & Canada) |
567,849,520,781,893,600 | negative | 1 | Late Flight | 1 | Virgin America | null | lindsowesto | null | 0 | @VirginAmerica Why is it taking 12 years to fly home to Dallas? Get your shit together. | null | 2015-02-17 16:54:10 -0800 | Texas | Central America |
567,849,200,295,125,000 | neutral | 0.6705 | null | null | Virgin America | null | TheAdamRizz | null | 0 | @VirginAmerica @JezzieGoldz club Virgin is bumping in New York http://t.co/HaQc7GDg7c | null | 2015-02-17 16:52:54 -0800 | Dallas, Texas | Pacific Time (US & Canada) |
567,846,970,141,716,500 | positive | 0.6733 | null | null | Virgin America | null | TheAdamRizz | null | 0 | @VirginAmerica @JezzieGoldz would have been a rough trip but LUCKILY we were on a #virginamerica flight. #weather | null | 2015-02-17 16:44:02 -0800 | Dallas, Texas | Pacific Time (US & Canada) |
567,845,726,220,357,600 | neutral | 0.6601 | null | null | Virgin America | null | josiebarosie | null | 0 | @VirginAmerica is that #thestarter??😁 | null | 2015-02-17 16:39:05 -0800 | Cork.Ireland | null |
567,845,203,014,377,500 | neutral | 0.6198 | null | null | Virgin America | null | killawattannie | null | 0 | @VirginAmerica ...Please come to Minneapolis St. Paul! | null | 2015-02-17 16:37:01 -0800 | null | Mountain Time (US & Canada) |
567,829,051,559,186,400 | neutral | 0.3542 | null | 0 | Virgin America | null | JAYXXX1 | null | 0 | @VirginAmerica YES FYI MY BFF | null | 2015-02-17 15:32:50 -0800 | null | null |
567,828,603,976,597,500 | positive | 0.6858 | null | 0 | Virgin America | null | myvortex | null | 0 | @VirginAmerica another perfect flight. How come on your planes, the sun visors can stay down? Other carriers make you raise them? | null | 2015-02-17 15:31:03 -0800 | could be anywhere | null |
567,823,564,167,192,600 | positive | 1 | null | null | Virgin America | null | miaerolinea | null | 1 | Nice RT @VirginAmerica: The man of steel might be faster, but we have WiFi – just saying. #ScienceBehindTheExperience http://t.co/FGRbpAZSiX | null | 2015-02-17 15:11:02 -0800 | Worldwide | Caracas |
567,814,795,895,787,500 | positive | 1 | null | null | Virgin America | null | mynejas | null | 0 | @VirginAmerica I love the dancing little richard. cool beans. | null | 2015-02-17 14:36:11 -0800 | Oakland, CA | Pacific Time (US & Canada) |
567,813,046,811,525,100 | positive | 0.6803 | null | null | Virgin America | null | SimplyImplicit | null | 0 | @VirginAmerica I don’t use Passbook =/ I still love you though <3 :) I’ll just use my email in the future. | null | 2015-02-17 14:29:14 -0800 | Los Angeles, CA | Central Time (US & Canada) |
567,812,402,764,374,000 | positive | 1 | null | null | Virgin America | null | mynejas | null | 0 | @VirginAmerica thanks for the free birthday points! y'all are ALL RIGHT with me! | null | 2015-02-17 14:26:40 -0800 | Oakland, CA | Pacific Time (US & Canada) |
567,811,428,779,868,160 | neutral | 0.6446 | null | 0 | Virgin America | null | SimplyImplicit | null | 0 | @VirginAmerica do you have an application for iOS? Was looking and only saw Virgin Mexico :( </3 | null | 2015-02-17 14:22:48 -0800 | Los Angeles, CA | Central Time (US & Canada) |
567,810,209,088,847,900 | negative | 1 | Customer Service Issue | 0.7012 | Virgin America | null | wtcgroup | null | 0 | @VirginAmerica Man of steel flies to more cities though...and with more frequency too. | null | 2015-02-17 14:17:57 -0800 | SF Bay Area/ Las Vegas | null |
567,807,967,706,488,800 | positive | 1 | null | null | Virgin America | null | tookthecollar | null | 0 | @VirginAmerica thanks so much for sharing. Just added it to my site http://t.co/TsviBTvT8h | null | 2015-02-17 14:09:03 -0800 | null | null |
567,807,640,660,619,260 | neutral | 0.6457 | null | null | Virgin America | null | ICEportal | null | 0 | @VirginAmerica Good point! | null | 2015-02-17 14:07:45 -0800 | Hollywood, FL | Eastern Time (US & Canada) |
567,807,288,192,290,800 | neutral | 0.6731 | null | null | Virgin America | null | EnonThaPhenom | null | 0 | .@VirginAmerica I heard he has a virgin mobile hotspot ;) | null | 2015-02-17 14:06:21 -0800 | Oakland, Ca | Pacific Time (US & Canada) |
567,807,278,964,023,300 | neutral | 1 | null | null | Virgin America | null | mattejacob | null | 0 | @VirginAmerica you got cheese pLate Flights too. | [40.78986648, -73.10068286] | 2015-02-17 14:06:19 -0800 | New York x Long Island | Central Time (US & Canada) |
567,806,905,617,281,000 | neutral | 1 | null | null | Virgin America | null | TheDCD | null | 0 | @VirginAmerica On all your flights? | [0.0, 0.0] | 2015-02-17 14:04:50 -0800 | On a bar floor in Denver. | Mountain Time (US & Canada) |
567,806,884,191,944,700 | positive | 1 | null | null | Virgin America | null | Hakenson_LIOX | null | 0 | @VirginAmerica Dad on Segway is the best part of this whole infographic! | [42.5696777, -71.42056878] | 2015-02-17 14:04:45 -0800 | Waltham, MA | Atlantic Time (Canada) |
567,806,872,410,161,150 | positive | 1 | null | null | Virgin America | null | funky_bbq | null | 0 | @VirginAmerica Are there any plans for a short haul airline in Europe? Would defiantly fly with you guys :) | null | 2015-02-17 14:04:42 -0800 | null | null |
567,806,467,974,365,200 | positive | 1 | null | null | Virgin America | null | HereticPharaoh | null | 0 | @VirginAmerica wifi AND better seating. | null | 2015-02-17 14:03:05 -0800 | Jersey City, New Jersey | Eastern Time (US & Canada) |
567,796,863,467,839,500 | neutral | 0.6831 | null | 0 | Virgin America | null | judy_202 | null | 0 | @VirginAmerica how come ABC is the only one of the network channels you don't have? | null | 2015-02-17 13:24:56 -0800 | Washington, DC | Eastern Time (US & Canada) |
567,792,185,832,394,750 | negative | 1 | Customer Service Issue | 0.7055 | Virgin America | null | reekyrocks | null | 0 | @VirginAmerica started my flight with a scolding for using an overhead bin that was then offered to the person seated next to me. | null | 2015-02-17 13:06:20 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
567,787,873,778,278,400 | positive | 0.678 | null | 0 | Virgin America | null | BrandonS002 | null | 0 | .@VirginAmerica not only was it great, but you return my calls the day after. Couldn't ask for more. #myVXexperience | null | 2015-02-17 12:49:12 -0800 | New York City | Eastern Time (US & Canada) |
567,786,760,287,096,800 | negative | 1 | Cancelled Flight | 0.6458 | Virgin America | null | RyScanlon | null | 0 | @VirginAmerica While other airlines weren't Cancelled Flighting flights into BOS, and helping their customers get home, Virgin was saying Good luck! | null | 2015-02-17 12:44:47 -0800 | null | Atlantic Time (Canada) |
567,786,199,415,136,260 | neutral | 1 | null | null | Virgin America | null | RyScanlon | null | 0 | @VirginAmerica Dear Virgin customer, while you're stranded in SF for 3 days & $1000cost- we'll do the very least we can to accommodate you! | null | 2015-02-17 12:42:33 -0800 | null | Atlantic Time (Canada) |
567,785,481,161,953,300 | neutral | 1 | null | null | Virgin America | null | itsjulianking | null | 0 | @VirginAmerica should use this in their next airline commercial lol :: http://t.co/pXEXIlSjBs | null | 2015-02-17 12:39:42 -0800 | P H I L A D E L P H I A | Eastern Time (US & Canada) |
567,785,191,901,376,500 | negative | 1 | Customer Service Issue | 1 | Virgin America | null | RyScanlon | null | 0 | @VirginAmerica Grouping Virgin in with the others now. BOS weather has exposed their actual Cus Serv model. Never Flight Booking Problems with Virgin again! | null | 2015-02-17 12:38:33 -0800 | null | Atlantic Time (Canada) |
567,783,687,980,367,900 | negative | 1 | Customer Service Issue | 0.6834 | Virgin America | null | RyScanlon | null | 0 | @VirginAmerica As one of the travelers affected by the Boston storm, I'm shocked at Virgin's complete apathy toward their customers. | null | 2015-02-17 12:32:34 -0800 | null | Atlantic Time (Canada) |
567,772,685,472,915,460 | negative | 0.6579 | Customer Service Issue | 0.6579 | Virgin America | null | cayocrazy | null | 0 | @VirginAmerica Umm so no reason as to why this is? Is there someone different I should contact (or contact me) to get a definitive answer? | null | 2015-02-17 11:48:51 -0800 | null | null |
567,770,107,062,284,300 | negative | 0.6515 | Flight Booking Problems | 0.3358 | Virgin America | null | paulhting | null | 0 | @virginamerica Trying to make the change in advance (not just 24 hours prior)…tried it online earlier and it wanted $300 in change fees. | null | 2015-02-17 11:38:36 -0800 | Charlottesville, VA | Eastern Time (US & Canada) |
567,769,981,128,282,100 | positive | 0.3516 | null | 0 | Virgin America | null | onerockgypsy | null | 0 | @VirginAmerica so loyal that I'm driving to #NYC from #PA, to fly Virgin, since you cut #Philly flights ;) | null | 2015-02-17 11:38:06 -0800 | next city | Pacific Time (US & Canada) |
567,767,269,120,688,100 | neutral | 1 | null | null | Virgin America | null | paulhting | null | 0 | @virginamerica Any way to change from Main Cabin to Main Cabin Select (on same flight) without paying a change fee penalty? | null | 2015-02-17 11:27:20 -0800 | Charlottesville, VA | Eastern Time (US & Canada) |
567,762,071,258,152,960 | positive | 1 | null | null | Virgin America | null | onerockgypsy | null | 0 | @VirginAmerica you guys are perfect as always! <3 #WeRVirgin | null | 2015-02-17 11:06:40 -0800 | next city | Pacific Time (US & Canada) |
567,759,012,806,029,300 | positive | 1 | null | null | Virgin America | null | kellitweets | null | 0 | @VirginAmerica thanks! Y'all have some of the best customer service left in the industry. | null | 2015-02-17 10:54:31 -0800 | Texas | Central Time (US & Canada) |
567,755,402,943,930,400 | neutral | 0.6667 | null | 0 | Virgin America | null | the22207 | null | 0 | @VirginAmerica Can you give me Silver Status for 12 months? | null | 2015-02-17 10:40:11 -0800 | null | Central Time (US & Canada) |
567,753,757,702,647,800 | positive | 1 | null | null | Virgin America | null | Perceptions | null | 0 | @VirginAmerica really wish you'd fly out of #Fargo @fargoairport those fares are amazings | null | 2015-02-17 10:33:38 -0800 | Fargo, ND ( & Tucson, AZ) | Central Time (US & Canada) |
567,748,973,910,163,460 | negative | 0.6778 | Bad Flight | 0.6778 | Virgin America | null | tan_talize | null | 0 | @VirginAmerica mood lighting on point🙌 Reclining my seat, kickin up my feet💤 | null | 2015-02-17 10:14:38 -0800 | LA&OC | null |
567,745,903,474,540,540 | negative | 0.3573 | Late Flight | 0.3573 | Virgin America | null | jonovoss | null | 0 | @VirginAmerica my flight (6000) scheduled for 1pm departure still says on time but no plane at gate. Any update on how long of a delay? | null | 2015-02-17 10:02:26 -0800 | Washington, DC | Atlantic Time (Canada) |
567,744,381,432,516,600 | negative | 1 | Customer Service Issue | 0.6737 | Virgin America | null | texasjuls | null | 0 | @VirginAmerica my group got their Cancelled Flightlation fees waived but I can't because my ticket is booked for 2/18? Your reps were no help either 😡 | null | 2015-02-17 09:56:23 -0800 | Texas | Central Time (US & Canada) |
567,742,937,325,260,800 | neutral | 1 | null | null | Virgin America | null | loungesong | null | 0 | @VirginAmerica Are there any sign up bonuses to enroll in Elevate? | null | 2015-02-17 09:50:39 -0800 | null | null |
567,742,578,561,650,700 | positive | 1 | null | null | Virgin America | null | ryan_kravontka | null | 0 | @VirginAmerica just got on the 1pm in Newark home to LA. Your folks at EWR are incredible #letsgohome | null | 2015-02-17 09:49:13 -0800 | Los Angeles, CA | Tijuana |
567,742,148,603,170,800 | neutral | 1 | null | null | Virgin America | null | WWJAYD | null | 0 | @VirginAmerica morning. If I have a question regarding elevate points & flights can I DM you? | [37.80065252, -122.43857414] | 2015-02-17 09:47:31 -0800 | San Franciso, CA | Pacific Time (US & Canada) |