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567,735,941,846,937,600 | neutral | 0.6694 | null | 0 | Virgin America | null | waytogopdx | null | 0 | @VirginAmerica still waiting to see @Starryeyes_Dev_ 😞 | null | 2015-02-17 09:22:51 -0800 | Lake Oswego, Oregon | Pacific Time (US & Canada) |
567,728,227,465,310,200 | neutral | 0.6376 | null | 0 | Virgin America | null | Todd1HHD | null | 0 | @VirginAmerica was wondering if you guys recieved my dm and we're able to potentially respond asap | null | 2015-02-17 08:52:11 -0800 | Chicago | Central Time (US & Canada) |
567,727,292,739,092,500 | positive | 1 | null | null | Virgin America | null | BBahreman | null | 4 | @VirginAmerica Flying LAX to SFO and after looking at the awesome movie lineup I actually wish I was on a long haul. | null | 2015-02-17 08:48:29 -0800 | Living in a Gangsters Paradise | Pacific Time (US & Canada) |
567,726,092,518,031,360 | neutral | 1 | null | null | Virgin America | null | PlayjtLV | null | 0 | “@VirginAmerica: Book out of town with fares from $59/way (+restr). http://t.co/xRdTOV7nl8 http://t.co/4Y78byAckc” @JenniferDawnPro | [36.08546367, -115.31814055] | 2015-02-17 08:43:42 -0800 | Las Vegas, NV | null |
570,307,876,897,628,160 | positive | 1 | null | null | United | null | rdowning76 | null | 0 | @united thanks | null | 2015-02-24 11:42:48 -0800 | usa | null |
570,307,847,281,614,850 | positive | 1 | null | null | United | null | CoreyAStewart | null | 0 | @united Thanks for taking care of that MR!! Happy customer. | null | 2015-02-24 11:42:41 -0800 | Richmond, VA | Eastern Time (US & Canada) |
570,307,109,704,900,600 | negative | 1 | Cancelled Flight | 0.703 | United | null | CoralReefer420 | null | 0 | @united still no refund or word via DM. Please resolve this issue as your Cancelled Flightled flight was useless to my assistant's trip. | null | 2015-02-24 11:39:45 -0800 | Bay Area, California | Alaska |
570,307,026,263,384,060 | negative | 1 | Late Flight | 1 | United | null | lsalazarll | null | 0 | @united Delayed due to lack of crew and now delayed again because there's a long line for deicing... Still need to improve service #united | null | 2015-02-24 11:39:25 -0800 | null | Mountain Time (US & Canada) |
570,306,733,010,264,060 | positive | 0.3441 | null | 0 | United | null | rombaa | null | 0 | @united thanks -- we filled it out. How's our luck with this? Is it common? | null | 2015-02-24 11:38:15 -0800 | null | null |
570,306,217,001,799,700 | negative | 0.3475 | Can't Tell | 0.3475 | United | null | samidip | null | 0 | @united Your ERI-ORD express connections are hugely popular .. now if only we could have an ERI-EWR hop! :) | null | 2015-02-24 11:36:12 -0800 | Erie, PA | Eastern Time (US & Canada) |
570,305,603,056,349,200 | neutral | 0.645 | null | 0 | United | null | karenmcgregor86 | null | 0 | @united even on international flight Glasgow to the U.S.? Then what about orlando to Newark? All 90 mins? | null | 2015-02-24 11:33:46 -0800 | Kilmarnock, now Edinburgh. | Edinburgh |
570,304,912,468,402,200 | negative | 0.6667 | Can't Tell | 0.3333 | United | null | andycheco | null | 0 | @united you think you boarded flight AU1066 too early? I think so. | [19.43706642, -99.07927123] | 2015-02-24 11:31:01 -0800 | New York | Eastern Time (US & Canada) |
570,302,375,510,056,960 | neutral | 0.6761 | null | 0 | United | null | hmansfield | null | 0 | @united I understand, but it's tough when there is no way to get to the airport w/o serious risk of an accident. It's a steep price. | null | 2015-02-24 11:20:56 -0800 | Berkeley Heights, NJ | Quito |
570,302,023,993,831,400 | negative | 0.6735 | Bad Flight | 0.3476 | United | null | slandail | null | 0 | @united Gate agent hooked me up with alternate flights. If you have a way to PREVENT the constant issues, that would rock. | null | 2015-02-24 11:19:32 -0800 | Columbus, Ohio | Eastern Time (US & Canada) |
570,301,670,892,146,700 | neutral | 1 | null | null | United | null | karenmcgregor86 | null | 0 | @united flying gla-mco in a few weeks. How long do we have to be at airport for before departure for both international and domestic? Ta | null | 2015-02-24 11:18:08 -0800 | Kilmarnock, now Edinburgh. | Edinburgh |
570,299,889,688,703,000 | positive | 0.6634 | null | null | United | null | nydia376 | null | 0 | @united thanks | null | 2015-02-24 11:11:04 -0800 | USA | null |
570,299,819,610,251,260 | positive | 1 | null | null | United | null | BK_TheBri | null | 0 | @united Thanks. It is on the same ticket. | null | 2015-02-24 11:10:47 -0800 | Portland, OR | null |
570,299,388,670,701,600 | neutral | 0.67 | null | 0 | United | null | LarkAfterDark | null | 0 | @united why not? Is it a law or a policy? | null | 2015-02-24 11:09:04 -0800 | Harrisburg | null |
570,299,182,310,944,800 | negative | 1 | Flight Booking Problems | 0.6816 | United | null | Ashley_Jeffris | null | 0 | @united is the worst. Nonrefundable First class tickets? Oh because when you select Global/FC their system auto selects economy w/upgrade. | null | 2015-02-24 11:08:15 -0800 | Las Vegas | Eastern Time (US & Canada) |
570,298,918,971,576,300 | negative | 1 | Customer Service Issue | 0.66 | United | null | CheerTymeDad | null | 1 | @united @CheerTymeDad So I can buy tix 3 days before flight but can't transfer the tix. Flawed security logic. Flawed customer service | null | 2015-02-24 11:07:12 -0800 | null | null |
570,298,455,068,971,000 | negative | 0.6547 | Customer Service Issue | 0.3331 | United | null | Nikki62878 | null | 0 | @united I did start a claim but 8-10 weeks is unrealistic, am I really supposed to go that long with out a car seat for my child.Ridiculous! | null | 2015-02-24 11:05:21 -0800 | null | null |
570,298,411,582,394,400 | positive | 0.6351 | null | null | United | null | JordanTapiia | null | 0 | @united follow me please this airline is beautifull ♥ | null | 2015-02-24 11:05:11 -0800 | Brooklin, New York | Central Time (US & Canada) |
570,298,027,103,162,400 | neutral | 0.6768 | null | 0 | United | null | nydia376 | null | 0 | @united no I don't, but I'm sure United have my info on its system. | null | 2015-02-24 11:03:39 -0800 | USA | null |
570,298,018,685,165,600 | negative | 1 | Lost Luggage | 0.6886 | United | null | Nikki62878 | null | 0 | @united if the car seat is lost @united should just reimburse me for a new one, this is not a pair of shoes, it's a necessity for my child | null | 2015-02-24 11:03:37 -0800 | null | null |
570,297,970,891,075,600 | neutral | 1 | null | null | United | null | rissels | null | 0 | @united Just submitted my response on the link you sent. | null | 2015-02-24 11:03:26 -0800 | null | Central Time (US & Canada) |
570,296,556,852,789,250 | neutral | 1 | null | null | United | null | nydia376 | null | 0 | @united yes, David Allan send an email with this number (KMM24999563V99860L0KM) and case#8719519 | null | 2015-02-24 10:57:49 -0800 | USA | null |
570,295,795,985,080,300 | negative | 0.6526 | Can't Tell | 0.6526 | United | null | WorstThingsBot | null | 0 | @united @highbuddyyy that totally sucks my cousin worked at PHL said @united | null | 2015-02-24 10:54:48 -0800 | null | null |
570,294,743,684,517,900 | positive | 1 | null | null | United | null | Anntasia | null | 0 | @united just wanted to let you know how wonderful Rosetta the gate agent was working flight 6457 Dan to Ase. Let her know she wasappreciated | [39.8621249, -104.6740909] | 2015-02-24 10:50:37 -0800 | New Jersey/Maryland | Pacific Time (US & Canada) |
570,294,445,020,733,440 | neutral | 1 | null | null | United | null | nydia376 | null | 0 | @united yes, a paper voucher that I got on January 26th 2015 | null | 2015-02-24 10:49:25 -0800 | USA | null |
570,294,205,999,939,600 | negative | 1 | Customer Service Issue | 0.6703 | United | null | nydia376 | null | 0 | @united beginning of Feb I called United they said they would send another voucher by mail. Never got anything. #tiredofwaiting | null | 2015-02-24 10:48:28 -0800 | USA | null |
570,293,957,739,081,700 | negative | 1 | Customer Service Issue | 1 | United | null | nate2482 | null | 0 | @United the internet is a great thing. I am emailing executives in your company, maybe they will respond to me in a timely manner. | null | 2015-02-24 10:47:29 -0800 | Parkersburg, WV | Eastern Time (US & Canada) |
570,293,265,221,742,600 | neutral | 1 | null | null | United | null | akobilarov | null | 0 | @united Do I need to use a Chase United Club pass for my 8yr old son, or can he come in with me on my pass? | null | 2015-02-24 10:44:44 -0800 | South Carolina | Eastern Time (US & Canada) |
570,291,866,530,398,200 | neutral | 1 | null | null | United | null | andreaSanger | null | 0 | @united and what am I suppose to do with that number? | null | 2015-02-24 10:39:11 -0800 | null | null |
570,291,813,912,858,600 | negative | 1 | Can't Tell | 0.7071 | United | null | Guggero | null | 0 | @united thats weak. See ya 👋
Hey @VirginAmerica !! | null | 2015-02-24 10:38:58 -0800 | NYC | Eastern Time (US & Canada) |
570,291,642,550,386,700 | negative | 1 | Can't Tell | 0.6614 | United | null | nydia376 | null | 0 | @united I flew back w other company since United didnt have an earlier flight | null | 2015-02-24 10:38:17 -0800 | USA | null |
570,291,492,545,298,400 | neutral | 1 | null | null | United | null | nydia376 | null | 0 | @united I lost a voucher that I was given in Miami aeroport on jan 26. I did not use it. | null | 2015-02-24 10:37:41 -0800 | USA | null |
570,291,213,007,491,100 | negative | 1 | Customer Service Issue | 0.6421 | United | null | runwithmiles | null | 0 | @united I am trying to book awards for September and need flights on @aegeanairlines but they will not show even w/ many award seats availab | null | 2015-02-24 10:36:35 -0800 | null | Eastern Time (US & Canada) |
570,290,993,339,244,540 | negative | 1 | Customer Service Issue | 0.6459 | United | null | nate2482 | null | 0 | @united I sure did. I had to drive a total of 3 hours to get my own bag. I'd like to explain that debacle but no one wants to talk to me. | null | 2015-02-24 10:35:42 -0800 | Parkersburg, WV | Eastern Time (US & Canada) |
570,290,540,274,688,000 | neutral | 0.6665 | null | null | United | null | CheerTymeDad | null | 0 | @united @CheerTymeDad Gee that's like almost caring about ppl more than $$. Think I'm more int in having a trusted adult w/ daughter . | null | 2015-02-24 10:33:54 -0800 | null | null |
570,289,777,184,002,050 | negative | 1 | Late Flight | 0.6624 | United | null | BocheBillions | null | 0 | @united See? We were told repeatedly that the pilot was Late Flight and kept getting Late Flightr. After we boarded, there was a defibrillator issue. | null | 2015-02-24 10:30:53 -0800 | null | Central Time (US & Canada) |
570,289,557,205,327,900 | negative | 1 | longlines | 0.6575 | United | null | CoachJoette | null | 0 | @united why no preferred security line anymore. My TSA pre-check didn't pull on my @SilverAirways partner flight! #Platinum #spoiled | null | 2015-02-24 10:30:00 -0800 | Tampa | null |
570,288,349,392,605,200 | negative | 0.6495 | Can't Tell | 0.6495 | United | null | lotusfitness | null | 0 | @united #Newarkliberty Airport need to indicate different gate#'s for terminals A&C. #Flyingainteasy | null | 2015-02-24 10:25:12 -0800 | Washington, DC | Eastern Time (US & Canada) |
570,286,924,277,030,900 | negative | 0.6538 | Customer Service Issue | 0.6538 | United | null | megfalcone | null | 0 | @united yes please! I am newly married and trying to update my last name on a preexisting international flight! It seems so easy, but... | null | 2015-02-24 10:19:32 -0800 | null | Pacific Time (US & Canada) |
570,286,882,623,369,200 | negative | 1 | Customer Service Issue | 1 | United | null | nydia376 | null | 0 | @united How does United refuse to reissue a $400 lost voucher when their plane didn't take off due to mechanics? #badcustomerservice | null | 2015-02-24 10:19:22 -0800 | USA | null |
570,286,565,894,828,000 | negative | 0.6931 | Can't Tell | 0.3626 | United | null | OohLaLa09 | null | 0 | @united also during the run I was instructed to do, I shattered my computer. http://t.co/oAflfr7WXB | null | 2015-02-24 10:18:07 -0800 | DC | Eastern Time (US & Canada) |
570,286,100,637,466,600 | negative | 1 | Flight Attendant Complaints | 0.3732 | United | null | OohLaLa09 | null | 1 | @united yes, we've been with the agents for the last 50 minutes. One of the agents have been very rude, but thankfully Ladan has been nice. | null | 2015-02-24 10:16:16 -0800 | DC | Eastern Time (US & Canada) |
570,285,610,176,532,500 | neutral | 0.6492 | null | 0 | United | null | cehertz | null | 0 | @united that's right- with an overnight Miami. | null | 2015-02-24 10:14:19 -0800 | btv | null |
570,285,578,563,891,200 | neutral | 0.6776 | null | 0 | United | null | BK_TheBri | null | 0 | @united Have clients with an 11 hr layover at IAH (during the day). Will they have to claim & recheck luggage. Or will it be taken care of? | null | 2015-02-24 10:14:11 -0800 | Portland, OR | null |
570,285,537,833,168,900 | neutral | 1 | null | null | United | null | Nikki62878 | null | 0 | @united I am trying to find out if the loaner seat is new or used, a used car seat is illegal according to safety regulations | null | 2015-02-24 10:14:02 -0800 | null | null |
570,285,115,655,348,200 | neutral | 0.6523 | null | 0 | United | null | Guggero | null | 0 | @united i DMed you the details | null | 2015-02-24 10:12:21 -0800 | NYC | Eastern Time (US & Canada) |
570,284,934,771,974,140 | negative | 1 | Flight Attendant Complaints | 0.691 | United | null | fitztango | null | 0 | @united iah to charlotte. Baggage claim rep latrice h. #customerservice non existent, Ignored customer then inappropriately touched customer | null | 2015-02-24 10:11:38 -0800 | Houston, TX | null |
570,284,312,697,765,900 | neutral | 0.663 | null | 0 | United | null | F_U_ng | null | 0 | @united Kewl. Will also let them know the overhead bin over my row was "Inop". I love a good abbreve. | null | 2015-02-24 10:09:10 -0800 | Los Angeles | Pacific Time (US & Canada) |
570,283,712,409,051,140 | positive | 0.6793 | null | 0 | United | null | mattwbaker | null | 0 | @united - thanks for your help...got me what I need, but its an issue with @_austrian . I guess I sit awhile longer. | null | 2015-02-24 10:06:47 -0800 | The Center of My Universe | Mountain Time (US & Canada) |
570,283,571,941,924,860 | negative | 1 | Customer Service Issue | 0.6806 | United | null | collegepathSS | null | 0 | @united @UCtraveladvisor - I would have loved to respond to your website until I saw the really long form. In business the new seats are bad | null | 2015-02-24 10:06:13 -0800 | California/Nevada | Pacific Time (US & Canada) |
570,283,453,750,489,100 | negative | 1 | Cancelled Flight | 0.6716 | United | null | kevintgarner | null | 0 | @united A refund and flight vouchers or another flight on a different airline at your expense for today. 8 hour drive is very inconvenient | null | 2015-02-24 10:05:45 -0800 | Kansas City, MO | Central Time (US & Canada) |
570,282,089,863,626,750 | negative | 1 | Lost Luggage | 0.7021 | United | null | Nikki62878 | null | 0 | @united then why have I not received my call back its been 3 days...it's an infant car seat how am I supposed to go anywhere with my child | null | 2015-02-24 10:00:20 -0800 | null | null |
570,282,087,065,919,500 | neutral | 0.6589 | null | null | United | null | discobiscuit63 | null | 0 | @united thanks again for your concern. I will contact customer care upon our return from Australia. | null | 2015-02-24 10:00:19 -0800 | null | Central Time (US & Canada) |
570,280,548,922,499,100 | negative | 1 | Late Flight | 0.6383 | United | null | kevinfla3 | null | 0 | @United well sitting on the ground 'on time' but waiting for a gate....again #tiredofthis | null | 2015-02-24 09:54:12 -0800 | null | null |
570,279,720,937,529,340 | positive | 1 | null | null | United | null | sundialtours | null | 0 | @united "Airport snow removal method #22..."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/9v8tMUsJvU | null | 2015-02-24 09:50:55 -0800 | Astoria, OR | Tijuana |
570,278,024,303,775,740 | negative | 1 | Flight Booking Problems | 0.6516 | United | null | SEGrower | null | 0 | @united No, I need you guys to not over book planes. It's not a concern, I'll just travel with someone else moving forward. | null | 2015-02-24 09:44:10 -0800 | Colorado Springs, Colorado | Mountain Time (US & Canada) |
570,277,667,519,332,350 | negative | 1 | Late Flight | 0.6542 | United | null | cristobalwong | null | 0 | @united A measly $50 e-certificate is not how you appreciate loyal customers after they wait 3hrs on the tarmac during UA1116. #unacceptable | null | 2015-02-24 09:42:45 -0800 | San Francisco Bay Area | null |
570,277,418,642,120,700 | negative | 0.6695 | Can't Tell | 0.3356 | United | null | logainne | null | 0 | @united When will email address/username sign-on be available? It's been a while. | null | 2015-02-24 09:41:46 -0800 | 945XX to 111XX | Eastern Time (US & Canada) |
570,276,787,063,816,200 | positive | 1 | null | null | United | null | LukeGzus | null | 0 | @united Thank you for that. Am I able to claim any interim expenses or is the cost of the stuff up on me? | null | 2015-02-24 09:39:15 -0800 | null | null |
570,276,377,401,827,300 | negative | 1 | Can't Tell | 0.6684 | United | null | chrsmichaels | null | 0 | @united rude rude | null | 2015-02-24 09:37:38 -0800 | Austin, TX | Central Time (US & Canada) |
570,276,018,751,016,960 | negative | 1 | Flight Booking Problems | 1 | United | null | mattwbaker | null | 0 | @united - Why can't I get a boarding pass for my Austrian Airlines codeshare flight. Rebook incls a 6 hour layover & I am stuck outside sec | null | 2015-02-24 09:36:12 -0800 | The Center of My Universe | Mountain Time (US & Canada) |
570,275,462,921,850,900 | negative | 0.6791 | Damaged Luggage | 0.6791 | United | null | Joestudent11 | null | 0 | @united. ..I received on other flights. #united truly breaks guitars. #unitedbreaksguitars #wantmymoneyback | null | 2015-02-24 09:34:00 -0800 | Jerusalem, Israel | Jerusalem |
570,275,153,860,386,800 | negative | 1 | Lost Luggage | 0.6563 | United | null | Joestudent11 | null | 0 | @united just flew to #TelAviv paid $100 from a third suitcase which didn't even make it on the plane! Besides for the impolite service... | null | 2015-02-24 09:32:46 -0800 | Jerusalem, Israel | Jerusalem |
570,275,140,157,640,700 | negative | 1 | Lost Luggage | 1 | United | null | johnkarpf | null | 0 | @United My bag is still in Colo Springs. I am disabled and have to search an unfamiliar airport and look for my bag. Not a good outcome | null | 2015-02-24 09:32:43 -0800 | Jacksonville, FL | Eastern Time (US & Canada) |
570,275,123,854,487,550 | negative | 1 | Customer Service Issue | 0.3551 | United | null | CheerTymeDad | null | 1 | @united Shame that there's no flex to tickets transfer rules. Even calling from Neurosurgery ICU isn't enough! | null | 2015-02-24 09:32:39 -0800 | null | null |
570,272,997,052,805,100 | negative | 1 | Customer Service Issue | 1 | United | null | johnkarpf | null | 0 | @united No. Denver said they don't handle baggage that made it to Colo. Springs. They gave me an 800 number to call. No help there either. | null | 2015-02-24 09:24:12 -0800 | Jacksonville, FL | Eastern Time (US & Canada) |
570,272,511,050,383,360 | negative | 1 | Customer Service Issue | 1 | United | null | Micaela4Mizzou | null | 0 | @united you guys need some serious training in customer service. Too many better options to put up with the way you guys handle ur mistakes | null | 2015-02-24 09:22:16 -0800 | null | Hawaii |
570,272,406,570,442,750 | neutral | 1 | null | null | United | null | BocheBillions | null | 0 | @united 6533 ORD to DCA | null | 2015-02-24 09:21:51 -0800 | null | Central Time (US & Canada) |
570,271,846,718,775,300 | negative | 1 | Customer Service Issue | 0.6706 | United | null | discobiscuit63 | null | 0 | @united once he found out we had a problem he avoided me like the plague. Was told "we can't find a supervisor." | null | 2015-02-24 09:19:38 -0800 | null | Central Time (US & Canada) |
570,271,792,314,617,860 | negative | 1 | Cancelled Flight | 1 | United | null | Peter_Abrahamse | null | 0 | @united ZCC82U Cancelled Flight flight 16h in advance??? Need connect flight reschedule so the link isn't helping. Help!? Gf waited months to see me. | null | 2015-02-24 09:19:25 -0800 | null | Amsterdam |
570,271,791,400,112,100 | negative | 1 | Can't Tell | 1 | United | null | fuchsialipstick | null | 0 | @united I will not be flying you again | null | 2015-02-24 09:19:24 -0800 | null | Quito |
570,271,644,473,622,500 | negative | 1 | Late Flight | 1 | United | null | fuchsialipstick | null | 0 | @united in addition, my first flight was delayed an hour and I'm arriving at my destination 8 hrs Late Flight. | null | 2015-02-24 09:18:49 -0800 | null | Quito |
570,271,367,519,604,740 | neutral | 1 | null | null | United | null | kevintgarner | null | 0 | @united Cancelled Flighted our flight, didn't rebook us on added flight, now have to drive from a Denver to KC....thanks! | null | 2015-02-24 09:17:43 -0800 | Kansas City, MO | Central Time (US & Canada) |
570,271,205,300,703,200 | neutral | 1 | null | null | United | null | fuchsialipstick | null | 0 | @united your announcement for pre boarding only addresses mobility. My disability requires me to travel with a lot of stuff. Do I preboard? | null | 2015-02-24 09:17:05 -0800 | null | Quito |
570,271,064,141,352,960 | positive | 0.6421 | null | 0 | United | null | discobiscuit63 | null | 0 | @united I flew United last month and the experience was AWESOME! | null | 2015-02-24 09:16:31 -0800 | null | Central Time (US & Canada) |
570,270,918,095,695,900 | negative | 0.66 | Flight Booking Problems | 0.3503 | United | null | discobiscuit63 | null | 0 | @united our travel booked thru United group dept. Okc ticket agent less than willing to help with our connection in LAX. | null | 2015-02-24 09:15:56 -0800 | null | Central Time (US & Canada) |
570,270,728,051,765,250 | negative | 1 | Flight Attendant Complaints | 0.6593 | United | null | fuchsialipstick | null | 0 | @united v upset with your disability "services". When I told one of your employees I was carrying medical equipment she was very rude. | null | 2015-02-24 09:15:11 -0800 | null | Quito |
570,270,436,463,759,360 | negative | 1 | Customer Service Issue | 0.6735 | United | null | discobiscuit63 | null | 0 | @united thnx for quick reply but don't think you can assist. Our intl grp will be put to considerable inconvenience today. | null | 2015-02-24 09:14:01 -0800 | null | Central Time (US & Canada) |
570,269,172,774,649,860 | negative | 1 | Can't Tell | 0.3478 | United | null | LarkAfterDark | null | 2 | @united wont transfer flight ticket to accompany an 11 yr old who's active military mom had to have emergency brain surgery? WOW!! | null | 2015-02-24 09:09:00 -0800 | Harrisburg | null |
570,269,103,648,350,200 | negative | 1 | Flight Booking Problems | 1 | United | null | getmeontop | null | 0 | @united @getmeontop 7 WEEKS Late FlightR AND I STILL HAVE NOT RECEIVED MY MILES FROM THE MileagePlus Gift Card $150 STARBUCKS CARD I HANDED OVER!!! | null | 2015-02-24 09:08:44 -0800 | Wall Street • Manhattan • NYC | Eastern Time (US & Canada) |
570,269,035,998,408,700 | negative | 0.6794 | Customer Service Issue | 0.3802 | United | null | jkentakula | null | 0 | @united as a 1k, I'm always hoping for improvement. | null | 2015-02-24 09:08:27 -0800 | null | null |
570,267,915,154,538,500 | negative | 1 | Damaged Luggage | 0.6765 | United | null | jasonpblakey | null | 0 | @united not yet. I complained about the guy who checked my luggage in as he was throwing the bags around. Unfortunate coincidence I hope? | [52.59657643, -2.19877833] | 2015-02-24 09:04:00 -0800 | null | London |
570,265,596,220,166,140 | negative | 1 | Customer Service Issue | 0.699 | United | null | discobiscuit63 | null | 1 | @united OKC ticket agent Roger McLarren(sp?) LESS than helpful with our Intl group travel problems Can't find a supervisor for help. | null | 2015-02-24 08:54:47 -0800 | null | Central Time (US & Canada) |
570,265,542,025,719,800 | negative | 0.6722 | Can't Tell | 0.3443 | United | null | jkentakula | null | 0 | @united mobile apps need construction from the ground up for each OS category. It's expensive to get right . | null | 2015-02-24 08:54:34 -0800 | null | null |
570,264,556,443,824,100 | negative | 1 | Flight Booking Problems | 0.3535 | United | null | BillBra95467934 | null | 0 | @united another fail for the United ticket agents in OKC. LESS than helpful and could care less about our problems. American here we come. | null | 2015-02-24 08:50:39 -0800 | null | null |
570,264,153,559,949,300 | positive | 0.663 | null | 0 | United | null | JoshuaIsWrong | null | 0 | @united 441, which also had 1 working WC in coach. Good thing this bird landed ahead of schedule. I have to use the WC stat. | null | 2015-02-24 08:49:03 -0800 | Austin · LA · London · NY · SF | Eastern Time (US & Canada) |
570,263,872,004,874,240 | neutral | 0.6764 | null | 0 | United | null | jkentakula | null | 0 | @united the os isn't controlled by me but rather @VerizonWireless . App is new. | null | 2015-02-24 08:47:56 -0800 | null | null |
570,262,424,038,699,000 | negative | 1 | Customer Service Issue | 0.6827 | United | null | debweinz | null | 0 | @united I just sent an email to Customer Care, telling them I may have to break up with you 😢. I sincerely hope they can help me!! | null | 2015-02-24 08:42:11 -0800 | null | Hawaii |
570,260,984,704,700,400 | negative | 1 | Flight Attendant Complaints | 1 | United | null | mbelliss | null | 0 | @united silly I'm flying delta today. Your united club staff and attendants are surly and unhelpful and always seem bothered by pesky folk | null | 2015-02-24 08:36:28 -0800 | Louisville | Alaska |
570,260,383,862,108,160 | negative | 0.6752 | Flight Booking Problems | 0.3468 | United | null | mattbunk | null | 0 | @united What is your phone number. I can't find who to call about a flight reservation. | null | 2015-02-24 08:34:05 -0800 | Sterling Heights, MI | Eastern Time (US & Canada) |
570,260,294,846,451,700 | negative | 1 | Can't Tell | 0.6834 | United | null | throthra | null | 0 | @united well, you can't fix me missing my buddies 30th bday because of negligence but you can attempt to make up for it. | null | 2015-02-24 08:33:43 -0800 | null | null |
570,260,118,043,914,240 | negative | 1 | Customer Service Issue | 1 | United | null | throthra | null | 0 | @united why am I to believe they will help when customer service couldn't? Like I said, I want a number to someone who can fix what you did. | null | 2015-02-24 08:33:01 -0800 | null | null |
570,259,691,579,809,800 | negative | 0.6957 | Lost Luggage | 0.6957 | United | null | jakepoznak | null | 0 | @united they helped me at the baggage service desk. Said bc TSA screening was down in FLL not all bags made it but bag will be in EWR @ 12 | null | 2015-02-24 08:31:20 -0800 | null | Eastern Time (US & Canada) |
570,259,632,557,396,000 | negative | 0.6281 | Customer Service Issue | 0.3391 | United | null | AldenGlobe | null | 0 | @united Mobile boarding pass disappeared from phone while standing in line to board. Second time this week... Hmm. | null | 2015-02-24 08:31:05 -0800 | Steamboat Springs, CO | Mountain Time (US & Canada) |
570,259,311,315,836,900 | positive | 1 | null | null | United | null | cehertz | null | 0 | @united for the record- Rozana at Newark was lovely and helpful. #choosekind | null | 2015-02-24 08:29:49 -0800 | btv | null |
570,259,131,879,309,300 | neutral | 0.6466 | null | 0 | United | null | Mateyush | null | 0 | @united It was last night's 1235/ORD-LGA. | null | 2015-02-24 08:29:06 -0800 | Above the B/D/N/Q/R/2/3/4/5 | Eastern Time (US & Canada) |