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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,258,760,200,953,860 | positive | 0.6891 | null | null | United | null | ShawnaNewman | null | 0 | @united thx for update | null | 2015-02-24 08:27:37 -0800 | searching for coffee | Eastern Time (US & Canada) |
570,258,476,695,302,140 | neutral | 0.6638 | null | null | United | null | Sri_Philips | null | 0 | @united thank you ! | null | 2015-02-24 08:26:30 -0800 | Chicago, IL, USA | null |
570,257,564,023,128,060 | neutral | 0.6842 | null | null | United | null | CATTTastrophe | null | 0 | @united dm these nuts | null | 2015-02-24 08:22:52 -0800 | nyc to la | null |
570,257,563,003,920,400 | negative | 0.6354 | Flight Attendant Complaints | 0.6354 | United | null | CassiusCCIDog | null | 0 | @united Had to explain to a very over eager flight attendant trying to ask about my vision that my @ccicanine was not a guide dog! | null | 2015-02-24 08:22:52 -0800 | null | null |
570,257,377,460,514,800 | negative | 1 | Flight Attendant Complaints | 0.6667 | United | null | CassiusCCIDog | null | 1 | @united what's the point of asking for details about a #servicedog when you book if your flight crew doesn't read them? (Continued) | null | 2015-02-24 08:22:08 -0800 | null | null |
570,254,368,538,173,440 | negative | 1 | Late Flight | 0.6548 | United | null | guichaves1989 | null | 0 | @united I tried but no one was available in bogota and everyone was rude in Houston. I was stuck for 35 hours because of you guys | null | 2015-02-24 08:10:10 -0800 | null | Central Time (US & Canada) |
570,252,986,372,329,500 | negative | 1 | Bad Flight | 1 | United | null | PFlandersdc | null | 0 | @united #worst2unitedflightsever UA 236 LAS to IAD 2/24 mechanical problems again - took off - had to land for fix - delayed again #wtfodds! | null | 2015-02-24 08:04:41 -0800 | null | null |
570,252,965,392,592,900 | positive | 1 | null | null | United | null | jakepoznak | null | 0 | @united despite my bag not making it to Newark good informative email tracking updates help! | null | 2015-02-24 08:04:36 -0800 | null | Eastern Time (US & Canada) |
570,252,666,439,385,100 | negative | 1 | Late Flight | 1 | United | null | RaquelSnyderDC | null | 0 | @United. What's going on with UA 236? outbound flight last thurs was delayed 4hrs How long will this delay be? #worst2unitedflightsever | null | 2015-02-24 08:03:25 -0800 | Washington, D.C. Metro Area | Eastern Time (US & Canada) |
570,252,146,320,351,200 | negative | 1 | Late Flight | 1 | United | null | PFlandersdc | null | 0 | @united #worst2unitedflightsever UA1429 IAD to LAS 2/19 mechanical problems - switched aircraft delayed 3.5 hours! | null | 2015-02-24 08:01:21 -0800 | null | null |
570,251,549,219,393,540 | negative | 1 | Customer Service Issue | 0.6596 | United | null | jkentakula | null | 0 | @united crashed trying to check in. | null | 2015-02-24 07:58:58 -0800 | null | null |
570,251,472,203,587,600 | positive | 0.635 | null | 0 | United | null | CoreyAStewart | null | 0 | @united Wow. What a deal. Again, 30+ plus seats available. Easy change to make a customer happy. | null | 2015-02-24 07:58:40 -0800 | Richmond, VA | Eastern Time (US & Canada) |
570,250,053,710,819,300 | neutral | 1 | null | null | United | null | alex_nieves | null | 0 | @united thanks for the info I already knew... | null | 2015-02-24 07:53:02 -0800 | Connecticut | Quito |
570,249,871,107,723,260 | neutral | 0.703 | null | 0 | United | null | MyCustoAdvocate | null | 0 | @united Airline trouble this winter & not getting good customer service? contact http://t.co/aQjn4HwNaC we negotiate resolutions for You! | null | 2015-02-24 07:52:18 -0800 | Miami, New York, Boston | null |
570,249,806,540,451,840 | negative | 1 | longlines | 0.6951 | United | null | JohnJReid | null | 0 | @united on 768 to Logan - boarding gong show due to lax carry on enforcement. Bins full of coats = no room for bags. U need a better system! | null | 2015-02-24 07:52:03 -0800 | Seaside, California | Pacific Time (US & Canada) |
570,249,680,535,339,000 | neutral | 0.6593 | null | null | United | null | screamingbrat | null | 0 | @united Thank you. | null | 2015-02-24 07:51:33 -0800 | new york, baby | Eastern Time (US & Canada) |
570,249,083,790,733,300 | negative | 1 | Customer Service Issue | 0.6536 | United | null | Maxxisonfire | null | 0 | @united Blackmailed me into paying £130 extra or having my return ticket nullified in San Francisco Airport. Terrible service from rep #scam | null | 2015-02-24 07:49:10 -0800 | null | null |
570,247,839,563,034,600 | neutral | 0.6804 | null | 0 | United | null | kelseyblack92 | null | 0 | @united is there an email address I can reach? Too long for a DM. | null | 2015-02-24 07:44:14 -0800 | Canada | Eastern Time (US & Canada) |
570,247,551,368,241,150 | negative | 1 | Customer Service Issue | 0.6689 | United | null | Guggero | null | 0 | @united disappointed that u didnt honor my $100 credit given to me for ur mistakes. Taking my business elsewhere ✌️out. | null | 2015-02-24 07:43:05 -0800 | NYC | Eastern Time (US & Canada) |
570,247,428,139,569,150 | negative | 1 | Late Flight | 0.6854 | United | null | Twist_OP | null | 0 | @united ua1673 still waiting! Supposed to depart 9:08 | null | 2015-02-24 07:42:36 -0800 | Midwest | Central Time (US & Canada) |
570,247,027,117,797,400 | negative | 0.6633 | Customer Service Issue | 0.3367 | United | null | andreaSanger | null | 0 | @united it was credit from my last trip that never came in the mail! | null | 2015-02-24 07:41:00 -0800 | null | null |
570,246,963,901,427,700 | negative | 1 | Customer Service Issue | 1 | United | null | jammyrascals | null | 0 | @united ok it's now been 7 months waiting to hear from airline. I gave them quite a bit more than the 30 days requested! Terrible service | null | 2015-02-24 07:40:45 -0800 | Marlow, UK | London |
570,245,996,334,190,600 | negative | 1 | Customer Service Issue | 1 | United | null | AmericanNarad | null | 0 | @united does this process ever end? Still waiting for the reply since 2 months #pathetic #customerservice | null | 2015-02-24 07:36:54 -0800 | null | Atlantic Time (Canada) |
570,245,555,064,074,240 | negative | 1 | Flight Booking Problems | 0.674 | United | null | fatwmnonthemtn | null | 0 | @united What's going on with your website? I'm Flight Booking Problems three tickets today and I've been booted off the system umpteen times. | null | 2015-02-24 07:35:09 -0800 | Summit, NJ | Central Time (US & Canada) |
570,244,711,388,065,800 | negative | 1 | Customer Service Issue | 0.6669 | United | null | tuckerI84 | null | 0 | @united how do I get my account number if your website says email is unavailable? | null | 2015-02-24 07:31:48 -0800 | NYC | null |
570,243,296,741,752,800 | neutral | 0.6891 | null | 0 | United | null | christinphillip | null | 0 | @united So do I need to book two one ways in order for her to fly as an unaccompanied minor? | null | 2015-02-24 07:26:11 -0800 | Princeton, NJ | Central Time (US & Canada) |
570,241,830,757,007,360 | negative | 1 | Lost Luggage | 1 | United | null | ChrisNielsen2 | null | 0 | @united I received 1 bag last night, I am still missing the other one. | null | 2015-02-24 07:20:21 -0800 | Hoops City (Memphis, TN) | null |
570,240,043,022,991,360 | negative | 1 | Bad Flight | 1 | United | null | campilley | null | 0 | @united @simonroesner you'll need to upgrade the seats too, even in economy plus it's like sitting on a concrete bench. | null | 2015-02-24 07:13:15 -0800 | Europe | Amsterdam |
570,239,165,675,249,660 | neutral | 0.6985 | null | null | United | null | Hannahsfight1 | null | 0 | @united Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/kQnrrP86A5 | null | 2015-02-24 07:09:46 -0800 | Right Now Mostly The Hospital | Atlantic Time (Canada) |
570,237,629,775,675,400 | neutral | 0.6051 | null | 0 | United | null | brimalxx | null | 0 | @united bet you wont honour them, like mine ey | null | 2015-02-24 07:03:40 -0800 | Manchester | null |
570,237,261,494,792,200 | negative | 1 | Late Flight | 1 | United | null | Twist_OP | null | 0 | @united 2nd flight also delayed no pilots! But they boarded is so we can just sit here! #scheduling | null | 2015-02-24 07:02:12 -0800 | Midwest | Central Time (US & Canada) |
570,236,221,575,704,600 | neutral | 0.6349 | null | 0 | United | null | Evan_Flay | null | 0 | @united I guess that's too much ask, huh? | [29.98386923, -95.33729612] | 2015-02-24 06:58:04 -0800 | Seattle | Pacific Time (US & Canada) |
570,236,138,603,950,100 | negative | 0.6288 | Bad Flight | 0.6288 | United | null | Evan_Flay | null | 0 | @united but it's hard to stay upset at someone when they at least TRY to show remorse. | [29.98340611, -95.33682231] | 2015-02-24 06:57:44 -0800 | Seattle | Pacific Time (US & Canada) |
570,236,014,238,699,500 | negative | 1 | Customer Service Issue | 0.6413 | United | null | Evan_Flay | null | 0 | @united By the way, a simple apology goes a long way, even if it's a hollow one. It's obvious that you don't care about me or my well-being, | [29.98350019, -95.33675519] | 2015-02-24 06:57:14 -0800 | Seattle | Pacific Time (US & Canada) |
570,235,698,608,869,400 | negative | 1 | Customer Service Issue | 1 | United | null | Evan_Flay | null | 0 | @united This isn't a one time thing either! It's a shocking pattern of repeated neglect and disrespect. | [29.98377529, -95.33756559] | 2015-02-24 06:55:59 -0800 | Seattle | Pacific Time (US & Canada) |
570,235,686,470,746,100 | negative | 1 | Can't Tell | 0.6723 | United | null | 8629Fissile | null | 0 | @united Fingers crossed & its all intact. Very disappointed with this experience as before this we were actually saying we enjoyed using you | null | 2015-02-24 06:55:56 -0800 | null | London |
570,235,387,009,839,100 | negative | 1 | Customer Service Issue | 0.6818 | United | null | Evan_Flay | null | 0 | @united It's an incredibly easy fix, but you would rather stay in your comfort zone, while I get forced out of mine. | [29.98350283, -95.33678993] | 2015-02-24 06:54:45 -0800 | Seattle | Pacific Time (US & Canada) |
570,235,195,934,117,900 | negative | 1 | Flight Attendant Complaints | 0.385 | United | null | Evan_Flay | null | 0 | @united ours in July. You have ZERO excuses for this. You have an out-of-date system that causes problems like this. | [29.98384925, -95.3374653] | 2015-02-24 06:53:59 -0800 | Seattle | Pacific Time (US & Canada) |
570,234,996,562,112,500 | negative | 1 | Can't Tell | 0.3501 | United | null | Evan_Flay | null | 0 | @united Everyone around us is sitting with their friends and family members. They booked their tickets in October and December. We bought | [29.98372726, -95.33734532] | 2015-02-24 06:53:12 -0800 | Seattle | Pacific Time (US & Canada) |
570,234,734,942,523,400 | negative | 0.6501 | Customer Service Issue | 0.3265 | United | null | christinphillip | null | 0 | @united Not sure what you are talking about. She is going on nonstop flights. SNA to SFO and then SFO to EWR. | null | 2015-02-24 06:52:09 -0800 | Princeton, NJ | Central Time (US & Canada) |
570,234,650,448,125,950 | negative | 1 | Customer Service Issue | 1 | United | null | growingpangs | null | 0 | .@united it will be because I'm moving to @AmericanAir because of @united talk, no service | null | 2015-02-24 06:51:49 -0800 | Chicago, IL | Central Time (US & Canada) |
570,232,726,206,312,450 | neutral | 1 | null | null | United | null | TaylorGravett | null | 0 | @united please be good to me this weekend! | null | 2015-02-24 06:44:10 -0800 | Kansas | Central Time (US & Canada) |
570,232,659,282,145,300 | negative | 1 | Customer Service Issue | 1 | United | null | Mateyush | null | 0 | @united I asked a legitimate question about systemwide vs. localized problems, and got back an unreLate Flightd copy/paste. You can do better. | null | 2015-02-24 06:43:55 -0800 | Above the B/D/N/Q/R/2/3/4/5 | Eastern Time (US & Canada) |
570,232,533,272,567,800 | negative | 1 | Lost Luggage | 1 | United | null | mortgagesbycoop | null | 0 | @united what time? Who can I call. I need my skis. I will go to the airport and get them. No more faith in United. | null | 2015-02-24 06:43:24 -0800 | New Jersey | null |
570,232,477,618,442,240 | negative | 0.6611 | Can't Tell | 0.6611 | United | null | dlm_3 | null | 0 | @united I see you guys are at it again. Amazing how one company continually makes mistakes yet fails to be held accountable for their error | null | 2015-02-24 06:43:11 -0800 | Global | Eastern Time (US & Canada) |
570,230,752,476,049,400 | neutral | 1 | null | null | United | null | Cecilia_stories | null | 0 | @united A Tourist Wonder: Super Tides and Tide of the Century at French and U.K coasts: http://t.co/gXdqORtsS0 | null | 2015-02-24 06:36:20 -0800 | Luxembourg | Paris |
570,230,059,170,005,000 | negative | 0.6894 | Late Flight | 0.3497 | United | null | etiyi | null | 0 | @united Yeah sorry but there's always a problem with United. And you have an international reputation for having problems. | null | 2015-02-24 06:33:35 -0800 | . | Central Time (US & Canada) |
570,229,936,285,331,460 | neutral | 0.6714 | null | 0 | United | null | etiyi | null | 0 | @united yall should probably work on that. | null | 2015-02-24 06:33:05 -0800 | . | Central Time (US & Canada) |
570,229,842,626,478,100 | negative | 1 | Can't Tell | 1 | United | null | throthra | null | 0 | @united but then again, maybe the @BBBNE_SD_KS_IA would care more to hear what went on than whoever listens to issues you caused | null | 2015-02-24 06:32:43 -0800 | null | null |
570,229,480,821,628,900 | negative | 0.6692 | Can't Tell | 0.3426 | United | null | throthra | null | 0 | @united I wonder if sharing all this on FB and insta would produce a number. 140 characters really limits my story telling. | null | 2015-02-24 06:31:17 -0800 | null | null |
570,229,133,445,242,900 | negative | 1 | Flight Attendant Complaints | 1 | United | null | throthra | null | 0 | @united so you're telling me there is no number to call after being left in an airport because of a negligent pilot and staff? | null | 2015-02-24 06:29:54 -0800 | null | null |
570,228,446,053,470,200 | negative | 1 | Customer Service Issue | 1 | United | null | missinver | null | 0 | @united Could this email be resent as it doesnt appear to have arrived. | null | 2015-02-24 06:27:10 -0800 | Larne | null |
570,227,149,682,155,500 | neutral | 1 | null | null | United | null | cehertz | null | 0 | @united yes please! Trying to get to POP- in Newark now.... | null | 2015-02-24 06:22:01 -0800 | btv | null |
570,226,164,146,397,200 | negative | 0.6923 | Customer Service Issue | 0.3846 | United | null | _mhertz | null | 0 | @united you have to follow me in order for me to DM...come on now | null | 2015-02-24 06:18:06 -0800 | null | Pacific Time (US & Canada) |
570,225,191,458,111,500 | negative | 1 | Bad Flight | 0.6606 | United | null | AurelAssan | null | 0 | @united $25 United coupon to make up for broken entertainment system on a 9-hour flight, seriously? #Ridiculousness #learncustomerservice | null | 2015-02-24 06:14:14 -0800 | null | null |
570,224,727,047,872,500 | negative | 1 | Lost Luggage | 1 | United | null | ajpape | null | 0 | @united So they didn't drop my bag overnight & now I'm leaving for a week. This is why you were supposed to hold on to the bag.... | null | 2015-02-24 06:12:23 -0800 | Boulder, CO | Mountain Time (US & Canada) |
570,223,703,285,477,400 | negative | 1 | Customer Service Issue | 0.6483 | United | null | christinphillip | null | 0 | @united I did DM the details but still no response. I have to book today. | null | 2015-02-24 06:08:19 -0800 | Princeton, NJ | Central Time (US & Canada) |
570,222,630,525,014,000 | neutral | 1 | null | null | United | null | WhatSarahSayzz | null | 0 | @united I know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours? 🙏 | null | 2015-02-24 06:04:03 -0800 | null | Pacific Time (US & Canada) |
570,219,942,961,922,050 | neutral | 0.663 | null | 0 | United | null | kathryn217628 | null | 0 | @united can someone please explain the process of of what happens to property found on a plane after passengers leave at Heathrow ? | null | 2015-02-24 05:53:23 -0800 | null | null |
570,217,606,025,748,500 | negative | 1 | Customer Service Issue | 0.6599 | United | null | BouleChitte | null | 0 | @united not able to DM you my confirmation number | null | 2015-02-24 05:44:06 -0800 | null | null |
570,217,145,428,090,900 | negative | 0.7125 | Late Flight | 0.7125 | United | null | xRaeCatherine | null | 0 | @united I've sent the message, let me know if you got it. I'm not very twitter-literate. Also, is he REALLY going to be stuck for 18hrs? | null | 2015-02-24 05:42:16 -0800 | null | null |
570,216,086,173,581,300 | negative | 1 | Customer Service Issue | 1 | United | null | missinver | null | 0 | @united very unhappy at no response to complaint emailed on 2nd Feb ref.8441639. Awful customer service! | null | 2015-02-24 05:38:03 -0800 | Larne | null |
570,215,359,963,406,340 | neutral | 0.6735 | null | 0 | United | null | BouleChitte | null | 0 | @united DM does not work what do I do? | null | 2015-02-24 05:35:10 -0800 | null | null |
570,214,660,638,511,100 | positive | 0.6632 | null | 0 | United | null | BouleChitte | null | 0 | @united private jet would have been cool! Do does not work. I'll try again | null | 2015-02-24 05:32:23 -0800 | null | null |
570,212,246,053,220,350 | negative | 0.6832 | Flight Booking Problems | 0.6832 | United | null | Kalbozey | null | 0 | @united we were not given the option of using our United TravelBank in a recent Flight Booking Problems! Any help in using or recouping these funds? Thanks! | null | 2015-02-24 05:22:48 -0800 | Southern California | Pacific Time (US & Canada) |
570,211,810,038,521,860 | negative | 1 | Late Flight | 1 | United | null | Sri_Philips | null | 0 | @united common!! keep your paper work ready and don't delay our flights(#1585)and meetings @ChooseChicago | null | 2015-02-24 05:21:04 -0800 | Chicago, IL, USA | null |
570,211,313,072,238,600 | neutral | 1 | null | null | United | null | BouleChitte | null | 0 | @united how about 3659 YUL-ORD? | null | 2015-02-24 05:19:05 -0800 | null | null |
570,210,970,330,669,060 | negative | 0.6392 | Late Flight | 0.3402 | United | null | bcarlsrud | null | 0 | @united yep that's correct, I got an email at 12:30 am that the flight was Cancelled Flightled, doesn't matter now flight into atl is delayed, thx | null | 2015-02-24 05:17:43 -0800 | null | Central Time (US & Canada) |
570,210,145,239,592,960 | negative | 0.6535 | Late Flight | 0.3663 | United | null | dkesten71 | null | 0 | @united 1k and had problem getting out of FLL to IAH sent DM to you about making my connection please let me know | null | 2015-02-24 05:14:27 -0800 | null | null |
570,209,482,090,917,900 | neutral | 0.352 | null | 0 | United | null | LukeGzus | null | 0 | @united Done and done | null | 2015-02-24 05:11:49 -0800 | null | null |
570,208,036,314,222,600 | positive | 1 | null | null | United | null | ShawnaNewman | null | 0 | @united thanks, just sent :) | null | 2015-02-24 05:06:04 -0800 | searching for coffee | Eastern Time (US & Canada) |
570,205,880,504,815,600 | negative | 0.6421 | Cancelled Flight | 0.3263 | United | null | BouleChitte | null | 0 | @united I'm grounded in Montreal with ua3659. I am missing my connection ua3417 to St. Louis. Can you help,Do you have a private jet for me? | null | 2015-02-24 04:57:30 -0800 | null | null |
570,204,900,375,687,200 | negative | 1 | Can't Tell | 1 | United | null | Evan_Flay | null | 0 | @united I'm so frustrated and nervous because of this. | [29.98521945, -90.25215941] | 2015-02-24 04:53:36 -0800 | Seattle | Pacific Time (US & Canada) |
570,204,730,745,421,800 | negative | 1 | Flight Attendant Complaints | 1 | United | null | Evan_Flay | null | 0 | @united are the ones who make it difficult for me. | [29.98698389, -90.25081767] | 2015-02-24 04:52:56 -0800 | Seattle | Pacific Time (US & Canada) |
570,204,649,363,341,300 | negative | 0.6771 | Bad Flight | 0.3542 | United | null | Evan_Flay | null | 0 | @united I'm not a child. I'm someone who has an issue with flying and prepares ahead of time to reduce the distress caused by planes. You | [29.98699328, -90.25081691] | 2015-02-24 04:52:36 -0800 | Seattle | Pacific Time (US & Canada) |
570,203,218,686,423,040 | negative | 1 | Cancelled Flight | 1 | United | null | bcarlsrud | null | 0 | @united how does it get Cancelled Flightled 10 hours before take off? | null | 2015-02-24 04:46:55 -0800 | null | Central Time (US & Canada) |
570,201,707,621,146,600 | negative | 1 | Can't Tell | 0.668 | United | null | Evan_Flay | null | 0 | @united This ALWAYS happens with you guys, and it makes traveling incredibly stressful and uncomfortable. Is that good business to you? | [29.98878092, -90.25836915] | 2015-02-24 04:40:55 -0800 | Seattle | Pacific Time (US & Canada) |
570,201,440,704,028,700 | negative | 0.6515 | Bad Flight | 0.6515 | United | null | Evan_Flay | null | 0 | @united So what does someone with severe anxiety do when the one person who can help him isn't next to him? | [29.9880285, -90.25781369] | 2015-02-24 04:39:51 -0800 | Seattle | Pacific Time (US & Canada) |
570,200,756,827,000,800 | negative | 1 | Can't Tell | 0.3547 | United | null | MeganHolstein | null | 0 | @united I'm seeking to go 2 client. B/c u cant get me there I need refund. I filled out form not confident it works if past is an indication | null | 2015-02-24 04:37:08 -0800 | null | null |
570,197,589,280,366,600 | neutral | 0.3433 | null | 0 | United | null | brooklyn_dodger | null | 0 | .Thnx for the response @united bot. It seems this 'improvement' could be easily attained. Is your 1st Class service really only worth $50? | null | 2015-02-24 04:24:33 -0800 | Brooklyn | Eastern Time (US & Canada) |
570,196,530,566,701,060 | positive | 0.6667 | null | 0 | United | null | T2News | null | 0 | @united has unrivalled access to #California with flights to the U.S. from 7 UK airports, with nonstop or one-stop connections year-round | null | 2015-02-24 04:20:21 -0800 | Glasgow | London |
570,196,424,043,814,900 | neutral | 0.6765 | null | 0 | United | null | ShawnaNewman | null | 0 | @united booked award tix on ThaiAirways but I'm not seeing a conf# for them, just the United Flight Booking Problems#. Can you get get the Thai# for me? | null | 2015-02-24 04:19:55 -0800 | searching for coffee | Eastern Time (US & Canada) |
570,189,291,990,728,700 | negative | 1 | Customer Service Issue | 1 | United | null | BrittanyWolgast | null | 0 | @united Luckily I made my flights this time but was so disappointed with the lack of communication :( | null | 2015-02-24 03:51:35 -0800 | null | Central Time (US & Canada) |
570,188,934,564,737,000 | negative | 1 | Cancelled Flight | 1 | United | null | bcarlsrud | null | 0 | @united checking to see why flight 3466 (atl-ord) got Cancelled Flighted? | null | 2015-02-24 03:50:10 -0800 | null | Central Time (US & Canada) |
570,188,838,775,103,500 | negative | 1 | Customer Service Issue | 1 | United | null | Evan_Flay | null | 0 | @united service so far has been horrid. We wanted to end the trip on a high note. Guess that's not an option. | [29.987463, -90.25860012] | 2015-02-24 03:49:47 -0800 | Seattle | Pacific Time (US & Canada) |
570,188,684,881,821,700 | negative | 1 | Bad Flight | 1 | United | null | Evan_Flay | null | 0 | @united Booked a flight home over 7 months ago and requested seats together for my fiancée and I. We got 2 middle seats. UNACCEPTABLE. The | [29.98746669, -90.25862007] | 2015-02-24 03:49:10 -0800 | Seattle | Pacific Time (US & Canada) |
570,188,353,984,958,460 | negative | 1 | Can't Tell | 1 | United | null | CATTTastrophe | null | 0 | @united YOU GUYS ARE HORRIBLE. | null | 2015-02-24 03:47:51 -0800 | nyc to la | null |
570,187,940,221,071,360 | positive | 0.6455 | null | null | United | null | Gouwerijn | null | 0 | @united thnx for the info | [35.8057062, -78.7869445] | 2015-02-24 03:46:13 -0800 | Alphen aan den Rijn | Amsterdam |
570,187,080,426,397,700 | negative | 1 | Customer Service Issue | 0.6995 | United | null | GSG_President | null | 0 | @united Why do I have to pay $ 17 for wifi with an international business ticket? #pennypincher | null | 2015-02-24 03:42:48 -0800 | null | Quito |
570,185,687,569,469,440 | negative | 1 | Lost Luggage | 1 | United | null | jasonpblakey | null | 0 | @united ok. To top things off, you've lost my luggage. Could you get ANY worse??? #UnitedAirlines | [52.48854137, -1.91022836] | 2015-02-24 03:37:16 -0800 | null | London |
570,183,702,224,834,560 | positive | 1 | null | null | United | null | RichHays | null | 0 | @united kudos for not Cancelled Flightling flights from DFW this morning. United usually first to panic... | null | 2015-02-24 03:29:22 -0800 | null | Eastern Time (US & Canada) |
570,182,980,142,022,660 | negative | 1 | Damaged Luggage | 1 | United | null | Spanner2 | null | 0 | @united AND my luggage has been broken!! #youcouldntmakethis up #brokenwheel | null | 2015-02-24 03:26:30 -0800 | London baby | null |
570,181,906,492,297,200 | neutral | 1 | null | null | United | null | msalvatore15 | null | 0 | @united is flight 587 from DFW to ORD currently on-time? I see an advisory that DFW may be affected by weather | null | 2015-02-24 03:22:14 -0800 | null | Eastern Time (US & Canada) |
570,179,158,594,220,000 | negative | 1 | Can't Tell | 1 | United | null | inspirevery | null | 0 | @united maybe one day you'll be the one quoted on http://t.co/mJkpgVXmPC | null | 2015-02-24 03:11:19 -0800 | null | null |
570,177,593,250,582,500 | negative | 1 | Late Flight | 1 | United | null | Twist_OP | null | 0 | @United flight delayed-no one remembered to turn the heat on flight 559 leaving ORD-seriously??? | null | 2015-02-24 03:05:06 -0800 | Midwest | Central Time (US & Canada) |
570,176,998,355,701,760 | positive | 1 | null | null | United | null | jakepoznak | null | 0 | @united another awesome new plane flight 1584 and extremely nice Captain Steve Connolly. | null | 2015-02-24 03:02:44 -0800 | null | Eastern Time (US & Canada) |
570,175,761,468,031,000 | negative | 1 | Customer Service Issue | 0.6667 | United | null | sothenbethsaid | null | 0 | @united to speak to a real person to get this resolved politely and efficiently. (2/2) | null | 2015-02-24 02:57:49 -0800 | Nottingham | London |
570,175,669,096,882,200 | negative | 0.6296 | Customer Service Issue | 0.6296 | United | null | sothenbethsaid | null | 0 | @united I hadn't filed a refund claim as I was told there was no charge by your DM. This is disputed by my bank, hence why I would like(1/2) | null | 2015-02-24 02:57:27 -0800 | Nottingham | London |
570,175,513,035,214,850 | negative | 1 | Lost Luggage | 1 | United | null | michaelsalinger | null | 0 | @united did bags make it on the flight out of iad? second day without clothes is pretty inconvenient. We're pretty curious #UnitedAirlines | null | 2015-02-24 02:56:50 -0800 | mentor, Ohio | Eastern Time (US & Canada) |
570,175,238,815,658,000 | positive | 0.7141 | null | 0 | United | null | SaipanBrad | null | 0 | @united Every United flight between Saipan and Guam is an adventure! You never know when @CapeAir's old plane will be operational :) | null | 2015-02-24 02:55:44 -0800 | Saipan, MP | Guam |