text (string) | intents (string) |
---|---|
"how can I add my spouse as a nominee?" | "Add" |
"How should I add a payment method?" | "Add" |
"Can I add a recurring payment?" | "Add" |
"How can i add benefits?" | "Add" |
"why should i add coverage?" | "Add" |
"how can I add money back?" | "Add" |
"Why should I add my personal details?" | "Add" |
"how to add my address?" | "Add" |
"how can i check my username?" | "Check" |
"how can I check the terms and conditions of my policy?" | "Check" |
"what to do in order to check my premium?" | "Check" |
"Is it possible to check my policy status?" | "Check" |
"can I check my deductible" | "Check" |
"how to check agent name in the list of approved agents?" | "Check" |
"can i check if my address is written wrong or right?" | "Check" |
"where can i check your opening hours?" | "Check" |
"how to consult with an agent?" | "Consult " |
"Is it important to consult with a doctor regarding my symptoms?" | "Consult " |
"Consult with an agent for COVID." | "Consult " |
"I want to consult an agent to change my policy." | "Consult " |
"When Can I consult an agent?" | "Consult " |
"I need an appointment to consult an agent for my car accident." | "Consult " |
"To get claim of the insurance, call your agent to consult." | "Consult " |
"Consult with an agent to buy new policy." | "Consult " |
"Please process my claim." | "process " |
"Is it possible that you process my application right now?" | "process " |
"How do you process a policy?" | "process " |
"What is the process to get insured?" | "process " |
"You must complete my application process fast." | "process " |
"Can you process my claim by tomorrow?" | "process " |
"Is my claim under process?" | "process " |
"Where can start my process to get insurance." | "process " |
"Complain about the insurance." | "complain" |
"I want to complain about my incorrect insurance." | "complain" |
"Where can I complain regarding insurance?" | "complain" |
"Can I complain about an unsatisfied customer service." | "complain" |
"I have a complain about an unauthorized claim from my insurance." | "complain" |
"How do I make a complain about insurer?" | "complain" |
"If I complain about my agent, Can he cancel my insurance by himself without my consent?" | "complain" |
"What's the best way to complain if the cusomer support is not responding to my e-mails?" | "complain" |
"Please compare premium insurace vs basic insurance." | "compare " |
"Can you compare different insurance policies for me?" | "compare " |
"I wonder if you can compare both companies so that my decision will be quick." | "compare " |
"Is it possible that you let me compare insurance agents?" | "compare " |
"Compare the insurance claims." | "compare " |
"Can you compare cheap vs expensive insurance?" | "compare " |
"how to Compare different insurance services." | "compare " |
"when is the right time to compare benefits and coverage?" | "compare " |
"How do I change my insurance policy?" | "change " |
"I want to change my insurance policy." | "change " |
"Can I change my insurance agent?" | "change " |
"How insurance services in my policy change without notifying me?" | "change " |
"Change my health insurance company." | "change " |
"I want to change my insurance duration." | "change " |
"I would like to change my car's license plate number on policy documents." | "change " |
" Is it also possible to change a car insurance policy with a leasing contract?" | "change " |
"Show me my policy number." | "show" |
"Hi! please show me the terms and conditions." | "show" |
"Can you show the premium policy services?" | "show" |
"´What do I do to show all of my claims through this policy?" | "show" |
"Would it be possible for you to show me the benefits of insurance." | "show" |
"when can you show me the details of the my insurance?" | "show" |
"I would like you to show me the nearest insurance offices." | "show" |
"Where can you show me the contact number of insurance officer?" | "show" |
"I want to report a car accident?" | "report " |
"Can I report the disease?" | "report " |
"How can I report the fraudulent transactions?" | "report " |
"Show me the report of all insurance claims thoughout the year." | "report " |
"I have sent my health report to the insurer." | "report " |
"My agent has the report on the new insurance policy" | "report " |
"Where can I report a car accident?" | "report " |
"When to inform a senior officer about something suspicious?" | "report " |
"I need to learn about the services of my insurance policy." | "learn " |
"Learn the benefits of an insurance." | "learn " |
"Isn't my insurer supposed to learn about my disease?" | "learn " |
"I would like to learn the terms and conditions." | "learn " |
"How can I learn more on my disease?" | "learn " |
"I want to learn about this insurance company." | "learn " |
"I am suppose to learn my policy number." | "learn " |
"Do you learn every customer's name and other details?" | "learn " |
"Hey, please find the customer number of my insurance." | "find " |
"can you find who my contact person or consultant is?" | "find " |
"Thank you, one more question. Could you find pls , which chemist is open today?" | "find " |
"Am I insured for losing my keys, can you find this in my contract?" | "find " |
"My laptop doesn’t turn on, can you find the emegency number or email address?" | "find " |
"Find the best life insurance in Germany, pls. Thanks in advance" | "find " |
"Find info about - How much should I pay for a health insurance in Germany as an international student" | "find " |
"Find it out pls the deadline when I have to quit my current contract" | "find " |
"Review my policy." | "review " |
"Which insurer has a good review?" | "review " |
"Can I give a review regarding the services provided in this insurance?" | "review " |
"I have to review the different insurance packages to select the good one." | "review " |
"Where can I review the claims?" | "review " |
"Insurer wants to review the damages on my car before transferring the claim." | "review " |
"I want to write a review about my insurance agent." | "review " |
"Can I use my insurance to get review on my health from a doctor?" | "review " |
"I must buy a new insurance policy." | "buy" |
"Which insurance policy is cheaper to buy?" | "buy" |
"How to buy a insurance?" | "buy" |
"Should I buy insurance policy through an agent?" | "buy" |
Dataset Card for NSME-COM
Dataset Summary
In this digital age, the E-Commerce industry has increasingly become a vital component of business strategy and development. To streamline, enhance and take the customer experience to the highest level, NLP can help create surprisingly massive value in the E-Commerce industry.
One of the most popular NLP use-cases is a chatbot. With a chatbot you can automate your customer engagement saving yourself time and other resources. Offering an enhanced and simplified customer experience you can increase your sales and also offer your website visitors personalized recommendations. The NSME-COM dataset (NeuralSpace Massive E-Comm) is a manually curated dataset by data engineers at NeuralSpace for the insurance and retail domain. The dataset contains intents (the action users want to execute) and examples (anything that a user sends to the chatbot) that can be used to build a chatbot. The files in this dataset are available in JSON format.
Supported Tasks
nsme-com
Languages
The language data in NSME-COM is in English (BCP-47 en
)
Dataset Structure
Data Instances
- Size of downloaded dataset files: 10.86 KB
An example of 'test' looks as follows.
"text": "is it good to add roadside assistance?",
"intent": "Add",
"type": "Test"
}
An example of 'train' looks as follows.
"text": "how can I add my spouse as a nominee?",
"intent": "Add",
"type": "Train"
},
Data Fields
The data fields are the same among all splits.
nsme-com
text
: astring
feature.intent
: astring
feature.type
: a classification label, with possible values includingtrain
ortest
.
Data Splits
nsme-com
train | test | |
---|---|---|
nsme-com | 1725 | 406 |
Contributions
Ankur Saxena (ankursaxena@neuralspace.ai)
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