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top up google pay, is it possible? | apple_pay_or_google_pay |
I would like to track the card you sent to me. | card_arrival |
Can I have more disposable cards? | disposable_card_limits |
Would I be able to refund an item? | request_refund |
Can you tell me where to go to get a disposable virtual card? | get_disposable_virtual_card |
I have cancelled payments to this card. | reverted_card_payment? |
I bought something that I need a refund for. | request_refund |
Is there a way to view the history on where my funds came from? | verify_source_of_funds |
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through. | pending_card_payment |
I got cash and the exchange rate should have been different than it ended up being. | wrong_exchange_rate_for_cash_withdrawal |
Is exchanging currencies a feature of the app? | exchange_via_app |
I did not receive my purchase, how do I cancel it? | request_refund |
I was using a foreign currecy to make a payment and the applied the wrong rate. | card_payment_wrong_exchange_rate |
Will it be possible to change from USD to GBP with this App? | exchange_via_app |
I don't know what's wrong with my card, but it has not worked at multiple places today. | card_not_working |
What is the max amount of top-ups? | top_up_limits |
I didn't get all the money I asked for | wrong_amount_of_cash_received |
I am unable to use my top-up on the app. Could you explain this to me? | top_up_reverted |
the exchange rate at which my card payment is at is wrong | card_payment_wrong_exchange_rate |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives | top_up_failed |
Why haven't I been given a virtual card yet? | getting_virtual_card |
I want to shut down my account as soon as possible. | terminate_account |
I can't find the auto-top up option. | automatic_top_up |
Which one are you? Visa or Mastercard? | visa_or_mastercard |
I made a bank transfer and the balance hasn't updated yet. | balance_not_updated_after_bank_transfer |
I know I'm getting a new card but would like know when I can expect to receive it. | card_arrival |
Where are you getting your exchange rates from? | exchange_rate |
Do I get Visa or Mastercard? | visa_or_mastercard |
how does my statement get updated so i know when a refund will reflect on my balance | Refund_not_showing_up |
Which cards are accepted for topping up? | supported_cards_and_currencies |
I could not get money from an ATM | declined_cash_withdrawal |
My card payment didn't work | declined_card_payment |
A transfer has to be cancelled. | cancel_transfer |
Do you let me choose between Visa and Mastercard? | visa_or_mastercard |
Any charges applicable for new card? | contactless_not_working |
Tell me why my card payment has been declined. | declined_card_payment |
My withdrawal from the ATM was cancelled. | declined_cash_withdrawal |
Will a cheque suffice? | top_up_by_cash_or_cheque |
Make me understand why I am charged an extra fee when I use the ATM. | cash_withdrawal_charge |
I believe my top up has failed | top_up_failed |
How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move | pending_card_payment |
What should I do if I can't prove my identity. | unable_to_verify_identity |
How are the exchange rates for transfers calculated? | exchange_rate |
Why would a cash withdrawal be pending? | pending_cash_withdrawal |
Does the fee for exchange change? | card_payment_wrong_exchange_rate |
What is the age limit for an account? | age_limit |
What does it mean when a cash withdrawal is pending? | pending_cash_withdrawal |
$20 came out instead of $100 | wrong_amount_of_cash_received |
I need a refund. This is not what i wanted. | request_refund |
Is there a limit to auto top? | automatic_top_up |
While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain? | change_pin |
What cash stations take this card? | atm_support |
My bank app said that I got cash from an ATM, but that's a mistake. | cash_withdrawal_not_recognised |
tell me why I was charged more with my card? | card_payment_fee_charged |
I need my card soon. | card_delivery_estimate |
What is the basis of your exchange rates? | exchange_rate |
My card payment was reverted, why? | reverted_card_payment? |
A withdraw I tried to make at the ATM was declined I don't know why. | declined_cash_withdrawal |
My identity hasn't been verified. Can I use my account? | why_verify_identity |
I did a bank transfer and my balance isn't current. | balance_not_updated_after_bank_transfer |
What kind of money can I hold? | fiat_currency_support |
Is there a fee for topping off a US card? | top_up_by_card_charge |
Do I have an option between Visa and MasterCard? | visa_or_mastercard |
Where can i find my top-up verification code? | verify_top_up |
Do you have any options to top up with a cheque on my account? | top_up_by_cash_or_cheque |
What do I do if my card gets broken? | card_not_working |
What do I do to lock my phone after losing it so my account isn't accessed | lost_or_stolen_phone |
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym? | virtual_card_not_working |
I used an ATM and wanted to know why I was charged an extra fee. | cash_withdrawal_charge |
What was the extra charge for withdrawing money? | cash_withdrawal_charge |
I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it. | declined_cash_withdrawal |
What should I do if the atm eats my card? | card_swallowed |
Where can money withdrawals be made? | atm_support |
The wrong exchange rate was used for my cash withdrawal | wrong_exchange_rate_for_cash_withdrawal |
can my husband open an account and transfer money | receiving_money |
I can't enter my passcode. | passcode_forgotten |
How long does it take to activate the card, as it does not look like its working? | activate_my_card |
When will my account receive the money? | transfer_timing |
I was charged more than once in a single transaction | transaction_charged_twice |
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account? | transaction_charged_twice |
I need to actuate my card. | activate_my_card |
What kind of fee is there to top-up my account? | top_up_by_bank_transfer_charge |
There is payment showing that I didn't do. | card_payment_not_recognised |
Why does it show that my transfer is still pending? | pending_transfer |
Why does it cost more to pay with my card? | card_payment_fee_charged |
I put some cash into my account but it's not displaying that on my balance. | balance_not_updated_after_cheque_or_cash_deposit |
I am waiting for the money to enter my account. How long does it take? | transfer_timing |
My new card has not been delivered to my home yet. What is going on? | card_arrival |
I messed up a transfer and need to reverse it. | cancel_transfer |
I just replaced my phone so do I have to make a new account? | lost_or_stolen_phone |
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up? | balance_not_updated_after_bank_transfer |
Why do some of my payments have fees? I don't understand. | card_payment_fee_charged |
Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on? | declined_cash_withdrawal |
Can you unblock my account? I entered the PIN wrong. | pin_blocked |
I have to make more then a few disposable cards per day. | disposable_card_limits |
What amount can I top-up? | top_up_limits |
In which countries does your app work | country_support |
I no longer have my phone, what should I do? | lost_or_stolen_phone |
I believe my card payment has reverted | reverted_card_payment? |
Can I transfer my salary if its in GBP? | receiving_money |