Datasets:

myselfAdul

/

faqTest3

like 0

What is Mortgage Magic™?

Mortgage Magic™ is a UK-based software-as-a-service (SAAS) platform for mortgage and protection intermediaries, mortgage advisers, and brokers. The platform is designed to streamline the mortgage application process by providing access to real-time information on mortgage products and lenders.

How does Mortgage Magic™ work?

Mortgage Magic™ uses algorithms and machine learning to match intermediaries, advisers, and brokers with suitable mortgage products from different lenders. The platform provides access to real-time information on mortgage products and lenders, including updates on lending criteria, affordability assessments, and other important information.

What are the benefits of using Mortgage Magic™?

Using Mortgage Magic™ can save intermediaries, advisers, and brokers time and effort by providing access to real-time information on mortgage products and lenders. The platform uses technology to match intermediaries, advisers, and brokers with suitable mortgage products and provides access to detailed information on lenders' lending criteria and affordability assessments.

Can end users apply for mortgages through Mortgage Magic™?

No, Mortgage Magic™ is not designed for end users. The platform is specifically designed for mortgage and protection intermediaries, mortgage advisers, and brokers to assist them in providing their clients with the best mortgage solutions.

How does Mortgage Magic™ protect the privacy and security of customer data?

Mortgage Magic™ takes the privacy and security of customer data very seriously. The platform uses the latest encryption technology to protect customer data and adheres to strict data protection laws and regulations. The platform also has a team of dedicated security professionals who monitor the system for any potential threats.

Is Mortgage Magic™ available to everyone in the UK?

Mortgage Magic™ is available to mortgage and protection intermediaries, mortgage advisers, and brokers in the UK. The platform is designed to assist intermediaries, advisers, and brokers in providing their clients with the best mortgage solutions.

How does Mortgage Magic™ compare to traditional mortgage application processes?

Mortgage Magic™ differs from traditional mortgage application processes in that it uses technology to streamline the application process. The platform provides real-time information on mortgage products and lenders, which allows intermediaries, advisers, and brokers to make informed decisions on behalf of their clients.

How does Mortgage Magic™ handle updates to lender criteria and affordability assessments?

Mortgage Magic™ updates lender criteria and affordability assessments in real-time. This means that intermediaries, advisers, and brokers have access to the latest information on mortgage products and lenders, allowing them to make informed decisions on behalf of their clients.

How can intermediaries, advisers, and brokers track the progress of their mortgage applications through Mortgage Magic™?

Intermediaries, advisers, and brokers can track the progress of their mortgage applications through the Mortgage Magic™ platform. The platform provides real-time updates on the status of mortgage applications, allowing intermediaries, advisers, and brokers to communicate with clients and lenders more effectively.

What kind of support does Mortgage Magic™ offer?

Mortgage Magic™ offers 24/7 customer support through email, live chat, and a dedicated helpline. It also provides a knowledge base and tutorial videos to assist users with common questions and troubleshooting.

What devices are compatible with Mortgage Magic™?

Mortgage Magic™ is compatible with desktops, laptops, tablets, and smartphones. It offers a web-based interface and a mobile app for both iOS and Android devices.

How much does Mortgage Magic™ cost?

Mortgage Magic™ offers various subscription plans based on the size and needs of the business. Interested intermediaries, advisers, and brokers can contact the Mortgage Magic™ sales team for detailed pricing information.

Does Mortgage Magic™ provide training for new users?

Yes, Mortgage Magic™ provides onboarding training for new users, including tutorials, webinars, and one-on-one support to help them get started quickly and effectively.

Can Mortgage Magic™ integrate with other systems?

Yes, Mortgage Magic™ supports integrations with popular CRM tools, email marketing platforms, and other software commonly used by mortgage intermediaries and brokers.

What is the uptime guarantee for Mortgage Magic™?

Mortgage Magic™ guarantees 99.9% uptime for its platform, ensuring that users have continuous access to their tools and data.

How does Mortgage Magic™ ensure compliance with UK regulations?

Mortgage Magic™ adheres to all UK regulations, including GDPR and FCA guidelines. The platform is regularly updated to ensure compliance with the latest legal and industry standards.

Can users customize the Mortgage Magic™ platform to suit their needs?

Yes, Mortgage Magic™ offers customization options, allowing users to tailor features, workflows, and reports to meet their specific requirements.

Does Mortgage Magic™ offer analytics or reporting features?

Yes, Mortgage Magic™ provides comprehensive analytics and reporting tools, enabling intermediaries, advisers, and brokers to track performance, analyze trends, and make data-driven decisions.

What happens if I encounter a technical issue while using Mortgage Magic™?

If you encounter a technical issue, you can contact the 24/7 support team via email, live chat, or phone. Mortgage Magic™ aims to resolve all issues promptly to minimize disruption to your work.

What is the official address of Mortgage Magic™?

The official address of Mortgage Magic™ is Ground Floor, Rainham House, Manor Way, London RM13 8RH, United Kingdom. For any in-person inquiries, please ensure you schedule an appointment in advance by contacting our support team.

How can I contact Mortgage Magic™ for inquiries?

You can contact Mortgage Magic™ via email at support@mortgagemagic.co.uk or by calling our customer service helpline at +44-333-888-0254. Our team is available 24/7 to assist you.

Can I upload and manage client documents on Mortgage Magic™?

Yes, Mortgage Magic™ allows users to securely upload, organize, and manage client documents. The platform ensures that all files are encrypted and accessible only to authorized users.

What types of analytics does Mortgage Magic™ provide?

Mortgage Magic™ provides analytics such as application success rates, lender preferences, client demographics, and revenue tracking. These insights help intermediaries, advisers, and brokers optimize their business operations.

What are the operating hours of Mortgage Magic™?

The operating hours of Mortgage Magic™ are as follows: Monday: 9 AM–7 PM Tuesday: 9 AM–7 PM Wednesday: 9 AM–7 PM Thursday: 9 AM–7 PM Friday: 9 AM–7 PM Saturday: 9 AM–7 PM Sunday: Closed Please note that support services are available 24/7 for critical issues.

What is the legal information and status of Mortgage Magic™?

Mortgage Magick Limited t/a Mortgage Magic™ is a company registered in England and Wales with registration number 12179889. The registered office is located at Ground Floor, Rainham House, Manor Way, Rainham, RM13 8RE. This platform is intended solely for UK mortgage intermediaries, financial advisers, mortgage brokers, professional introducers, and finance professionals. It is not designed for the general public. Mortgage Magic™ does not provide any mortgage or finance advice and does not act as an adviser. Please note that telephone calls may be recorded for training and quality purposes. Mortgage Magic™ is integrated with TransUnion and Experian for credit score and report data, credit monitoring services, and simulated scores. Mortgage Magic™ is also an appointed representative of Ever North Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) under FCA Number 800196.

Does Mortgage Magic™ offer social media management services?

Yes, Mortgage Magic™ offers comprehensive social media management services. Our team creates and manages your company pages on platforms like Facebook, Instagram, X (formerly Twitter), Threads, TikTok, and YouTube. We provide 10 high-quality posts per month tailored to enhance your brand presence and engagement, ensuring compliance with industry standards.

What digital branding services does Mortgage Magic™ offer?

Mortgage Magic™ provides comprehensive digital branding services to strengthen your online presence. This includes secure email setup via Google Workspace for professional communication, dynamic online security monitoring to protect your assets, and live chat setup with branded customization to improve customer engagement. We also offer live chat and admin support, as well as regulatory ad checks to ensure all marketing materials comply with industry standards.

How does Mortgage Magic™ ensure digital compliance?

At Mortgage Magic™, we take digital compliance seriously. Our experienced compliance officer, with over 15 years of expertise, reviews all your online content, including websites, social media posts, advertisements, and more, to ensure it adheres to industry regulations. We minimize legal risks and maintain your company's reputation. If needed, you can schedule an appointment for personalized guidance on digital compliance.

How can I explore and apply for mortgage products on the Mortgage Magic™ website?

You can easily explore a wide range of mortgage products in real-time on the Mortgage Magic™ website. Simply use the interactive tool to search for mortgage options based on your preferences. Once you find a product that suits your needs, you can apply directly by clicking the 'Apply' button. Your details will be sent securely to the Mortgage Magic™ platform, streamlining the application process and keeping you updated with the latest mortgage offerings.

What features does Mortgage Magic™ offer for mortgage advisers and intermediaries?

Mortgage Magic™ is the UK's leading platform for mortgage advisers and intermediaries. It provides powerful tools to manage cases, clients, and compliance obligations with ease. The platform integrates with credit reporting agencies, offering real-time access to client credit reports, helping you make informed decisions. Security is a top priority, with ISO 27001 and ISO 9001 certifications, ensuring industry-standard encryption to protect client data.

How easy is it to use the Mortgage Magic™ platform?

Mortgage Magic™ features an intuitive dashboard that is easy to navigate and self-explanatory. You won’t need to spend hours learning how to use it—you can start managing your business and cases from day one.

How can Mortgage Magic™ help me compare mortgage and insurance products?

With Mortgage Magic™, you can effortlessly access the entire mortgage and insurance market. Compare products from various lenders in one place, saving you time that would otherwise be spent searching through multiple sources.

How can Mortgage Magic™ help me manage leads?

Mortgage Magic™ offers an advanced lead management system that adapts to your workflow. You can easily capture, track, and organize leads, allowing you to focus on converting prospects into clients. It’s the smart way to stay ahead in the competitive mortgage industry.

How does Mortgage Magic™ help with case management?

Mortgage Magic™ takes case management to the next level. It helps you keep mortgage cases organized, accessible, and hassle-free, reducing manual work and ensuring you stay on top of every detail. This allows you to provide top-notch service while saving time and effort.

How does Mortgage Magic™ simplify fact-finding and document upload?

Mortgage Magic™ removes the hassle of fact-finding and document upload. Clients can complete these steps directly through our free, user-friendly client app, and the data seamlessly updates your dashboard, ensuring a smooth and efficient process.

How does Mortgage Magic™ help me find the best mortgage products?

Mortgage Magic™ offers intelligent mortgage sourcing by providing access to the entire market and comparing products from various lenders. It updates in real-time with the latest lending criteria, making sure you have up-to-date options.

What is real-time lender criteria, and how does Mortgage Magic™ use it?

Real-time lender criteria are updates on the latest mortgage conditions set by lenders. Mortgage Magic™ ensures that you always have access to the most current information, so you can make informed decisions.

How does Mortgage Magic™ calculate affordability for a mortgage?

Mortgage Magic™ uses smart affordability calculations based on each lender's criteria. It considers your income, expenses, and other factors to determine the maximum amount you can borrow from each lender.

Can I use my credit data to help find the right mortgage product?

Yes! Mortgage Magic™ integrates credit data to assess your eligibility for various mortgage products. You can access your credit report, get a credit score simulator, and monitor your credit status to improve your chances of getting the best mortgage deal.

How does Mortgage Magic™ keep me updated on my credit status?

Mortgage Magic™ sends instant notifications via the app and email whenever a credit search is conducted. It also includes credit monitoring features, so you can stay on top of your credit score and loan eligibility.