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dial_id (string)domain (string)turns (json)
8df07b7a98990db27c395cb1f68a962e
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I forgot o update my address, can you help me with that?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "hi, you have to report any change of address to DMV within 10 days after moving. You should do this both for the address associated with your license and all the addresses associated with all your vehicles." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can I do my DMV transactions online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, you can sign up for MyDMV for all the online transactions needed." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "You've got it. Another query about DMV. What happens if you seek a hearing with the DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "the suspension is placed on hold pending the outcome of the hearing" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Besides that, will I receive a notice?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": " the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "If you submit the affidavit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "you will not have to appear at a DMV hearing" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "How can I respond to a tolling authority about a non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges" } ]
40624f26295868cf5ccd15dbbbd2ba48
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Will you keep me informed about when my insurance is about to lapse?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes. The New York State requires every motorist to maintain their insurance up to date so we at DMV make sure to inform you if you have any problem with your insurance." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Is it needed that my address is always up to date with you guys?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, It is required. If not we won't be able to keep you informed about your insurance and we'll suspend your registration and license. You should make sure to turn in your vehicle's license plate before canceling your insurance policy" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "for the suspension to be put on hold until the result is known. Isn't there a chance for a hearing? May I at the very least request a hearing with the DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, you also have the right to a hearing before the DMV." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "And what effect can the hearing have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "To do this, please contact the tolling authority listed on the Notice of Registration Suspension." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Alright. Back to the topic: do I have to appear at the hearing in person?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV." } ]
c50af25ca77f79ee213fe130689b43e9
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I moved recently and forgot to update my address. Could this be a problem?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, by statute, you have to report a change of address to DMV before ten days after moving." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "48", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Is it common to delay a transaction due to forgetting any prerequisite when going to the DMV office? what could be the alternative?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "49", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "50", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes. Around 10% of our customers forget some of the pre-requisites when going to a DMV office. To avoid this, you could check on the DMV website to see if you can do your transaction online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I have another question about the toll that I'd like to ask. another question: where is the Notice of Suspension of Registration kept?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "The notice will inform you that if you pay all tolls, fees, or other charges due to the toll authority, or if you dismiss or transfer them, the suspension will not take effect." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "How can I respond to a toll authority for non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "want to dispute an allegation?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 10, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 12, "utterance": "What is the purpose of a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred" } ]
6d770dae8d55f53fe5ffb42e0c56250d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you keep me up to date with my insurance so it doesn't lapse?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "The New York State requires every motorist to maintain auto insurance always that a vehicle is registered, due to that, DMV works with insurance companies to monitor your insurance coverage and keep you informed." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "How would you contact me about any insurance problem?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "After knowing about the problem we will send you a mail with an insurance inquiry letter to allow you to solve the problem." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "What if I request a DMV hearing and have another concern about paying tolls, fines, or other charges?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "the suspension is placed on hold pending the outcome of the hearing" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Besides that, will I receive a notice?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": " the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "If you submit the affidavit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "you will not have to appear at a DMV hearing" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "How can I respond to a tolling authority about a non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges" } ]
6c5b68cc057d4ec75a2ee148a4f7b61b
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Tell me about what can I do to not let my insurance lapse." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Since we work with the insurance company to make sure that all the vehicles maintain their insurances properly and according to the New York State requirements, we sill inform you of any problems with your insurance coverage. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What if I cancel my insurance policy?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "you have to turn in your vehicle's license plates at DMV." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Ok, what if I can't pay a toll? is there a way to request a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "the suspension is placed on hold pending the outcome of the hearing" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Besides that, will I receive a notice?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": " the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "If you submit the affidavit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "you will not have to appear at a DMV hearing" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "How can I respond to a tolling authority about a non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges" } ]
b0ec7856f137d95cd95e4bd5803d6039
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you help me with how to avoid the lapse of my insurance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "DMV is always in contact with insurance companies to electronically monitor your insurance coverage and comply with the New York State requirements." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can I just notify the United States Postal Service about a change of address or do I have to update this info with the DMV too?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You have to keep your address up to date in the DMV. It is not enough to inform the US Postal Service." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I'd like to know if I will receive a Notice of suspension of Registration if I don't pay tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "The notice will inform you that if you pay all tolls, fees, or other charges due to the toll authority, or if you dismiss or transfer them, the suspension will not take effect." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "How can I respond to a toll authority for non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "want to dispute an allegation?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 10, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 12, "utterance": "What is the purpose of a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred" } ]
d300862fdb62bc02ac52bad6a46a06bd
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Is it that important to update my address at the DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "By statute, you must always report any change of address to the DMV within 10 days of moving. This applies for the address associated with your license and all addresses associated with your registered vehicles." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Do I have only 10 days to report a change of address?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, this is required by law. You have to report your new address within ten days of moving." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Another question, what happens if I don't pay a toll? Could I ask for a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, you also have the right to a hearing before the DMV." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "And what effect can the hearing have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "To do this, please contact the tolling authority listed on the Notice of Registration Suspension." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Alright. Back to the topic: do I have to appear at the hearing in person?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV." } ]
36d8220de559b6a96a82eef4aa6b6e1c
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I recently moved with my family and I forgot to Update my address. I read an article about the Top 5 DMV mistakes people do, and figured out it'd be a problem if I don't update it. What can I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Hello. First, you have to report a change of address to DMV within ten days of having moved, for both the address associated with your license and all the addresses associated with each vehicle you have. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "It's been 2 weeks since I moved. What are the consequences of not having updated my address within those ten days?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You will be charged with operating an unregistered vehicle and/or aggravated unlicensed operation." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "you can't make those statements since you don't have evidence What about a hearing? Can I at least ask for a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, you also have the right to a hearing before the DMV." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "And what effect can the hearing have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "To do this, please contact the tolling authority listed on the Notice of Registration Suspension." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Alright. Back to the topic: do I have to appear at the hearing in person?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV." } ]
d669eb54fe7ce1aea3f5a5241642ba87
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi , I forget to update my adress. And What will happen now.?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You must inform your adrees change to DMV in ten days. If you are in ten days, please hurry." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "If I don't, is there any serious problem for me?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes , in thşs case you can miss a suspensin order, and so you can continue to drive an unregistered vehicle" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I'd like to know if I don't pay tolls, and the DMV will give me a Notice of Registration Suspension, is it possible to request a hearing from DMV before they send me the suspension of my registration?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, you also have the right to a hearing before the DMV." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "And what effect can the hearing have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "The purpose of the hearing is to determine whether the tolling authority notified you that you failed to pay tolls, fees or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a 5 year period, or failed to pay $ 200 in tolls accumulated within 5 years, if the violations occurred in a commercial vehicle, or failed to have them dismissed or transferred. At the hearing, you may NOT dispute whether you evaded a toll and/or failed to pay tolls, fees or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Well, that was very informative. Thank you. By the way, how can I dispute someone claiming I didn't pay my toll?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "To do this, please contact the tolling authority listed on the Notice of Registration Suspension." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Alright. Back to the topic: do I have to appear at the hearing in person?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You may request an in-person DMV hearing or you may request a hearing by affidavit, this is a hearing on paper. The Notice of Registration Suspension provides instructions about how to submit the affidavit to DMV." } ]
217226ad0b12d570096307efb0a12422
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What happens if my insurance lapses?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Because we all pay indirectly for crashes involving uninsured motorists, New York State requires every motorist to maintain auto insurance every single day a vehicle is registered. DMV works with insurance companies to electronically monitor your insurance coverage" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "When did your insurance lapse?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Does it matter?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Yes. we mail you an insurance inquiry letter to allow you to clear up the problem" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "How to change your address#1_0" }, { "label": "solution", "id_sp": "41", "doc_id": "How to change your address#1_0" }, { "label": "solution", "id_sp": "42", "doc_id": "How to change your address#1_0" } ], "role": "user", "turn_id": 6, "utterance": "Thanks for this valuable information, I have one last question, is it advisable to have the same address in my applications, documents and transactions?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "How to change your address#1_0" }, { "label": "solution", "id_sp": "41", "doc_id": "How to change your address#1_0" }, { "label": "solution", "id_sp": "42", "doc_id": "How to change your address#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 8, "utterance": "I have another question about my DMV and USPS records. What if my mailing address changes?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "If you fail to maintain an updated address with us you won t learn that you have an insurance problem and we will suspend your registration and license. Make sure you turn in your vehicle s license plates at DMV before you cancel your insurance policy" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "100", "doc_id": "Pay driver responsibility assessment#1_0" } ], "role": "user", "turn_id": 10, "utterance": "I have another question for you about DMV. Is it possible for me to pay off the entire debt if given the opportunity?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "101", "doc_id": "Pay driver responsibility assessment#1_0" }, { "label": "solution", "id_sp": "102", "doc_id": "Pay driver responsibility assessment#1_0" }, { "label": "solution", "id_sp": "103", "doc_id": "Pay driver responsibility assessment#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Yes, you can do it if you want to, you would have to pay $350 too, as additional assessments." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "40", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Another factor to consider is the expense of traffic points. What is the price of a traffic point?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "DMV maintains a point system to track dangerous drivers. Often motorists convicted of a traffic ticket feel they have resolved all their motoring issues with the local court , but later learn that the Driver Responsibility Assessment DRA is a separate DMV charge based on the total points they accumulate " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "31", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 14, "utterance": "What happens if I still have a problem afer getting the inquiry letter?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "32", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "we must suspend the vehicle registration" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 16, "utterance": "When do I need to report my address update?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 17, "utterance": " you must report a change of address to DMV within ten days of moving" } ]
2e136edc0e09be06570284ce93cc3956
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What happens if I forget to update my address?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You must report a change of address to DMV within ten days of moving. That is the case for the address associated with your license , as well as all the addresses associated with each registered vehicle , which may differ" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What happens if I forget to update my current address?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You will miss a suspension order and may be charged with operating an unregistered vehicle and/or aggravated unlicensed operation , both misdemeanors." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I'd like to ask you if I don't pay tolls and request for a DMV hearing, does my vehicle registration suspension be on hold?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "the suspension is placed on hold pending the outcome of the hearing" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Besides that, will I receive a notice?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 8, "utterance": " the NYS Department of Motor Vehicles , \" DMV \" may send you a Notice of Registration Suspension" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 9, "utterance": "If you submit the affidavit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "you will not have to appear at a DMV hearing" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "How can I respond to a tolling authority about a non-payment of tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or failed to pay the toll , fees or other charges" } ]
9d33d55f27df09975d58fba9270357d4
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I just moved. How long do I have to update my address?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You have 10 days to update your address." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "You have not updated to your current address?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Not yet, but it's only been 5 days." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "40", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Are there costs associated with traffic points?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, the DRA charge is based on the number of points you have accumulated." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 8, "utterance": "In addition, for New York State DMV . How do I answer to a toll authority if I haven't paid my tolls?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "it is important that you DO NOT contact the New York State DMV to dispute whether you violated a toll regulation or did not pay the toll, fees, or other charges." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "want to dispute an allegation?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 11, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "user", "turn_id": 13, "utterance": "What is the purpose of a DMV hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Registration suspensions for failure to pay tolls#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registration suspensions for failure to pay tolls#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "The purpose of the hearing is to determine if the toll authority notified you that it did not pay tolls, fees, or other charges related to 3 or more violations of the Authority's toll collection regulations, all such violations committed within a period of 5-year period, or did not pay $ 200 in tolls accumulated within 5 years, if violations occurred in a commercial vehicle, or were not discarded or transferred" } ]
f6f9bc71eeb564a259dfd7233c315231
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can I know if anybody asked for my records?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, since the records of searches are public we'll inform any motorist if his records were searched." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "71", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "it looks like my browser is not compatible with your website." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "72", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You should visit https://encryption.ny.gov/ to check the compatibility of your website and if it says that is not compatible, please update your browser." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I need to contact DMV about my dial-in search account" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Our contact address for that is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137e - mail" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "67", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Sorry, it looks like my chat didn't show your message well, can you please how to tell me how to contact DMV about my dial-in search account." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "ok our mail address for dial-in search account related problems is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "I have problems with my phone right now, could I communicate with you online? . Who holds the lien?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Is this the policy only in this state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "This is the policy of many of other states, not just this one." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 13, "utterance": "How do I remove a lien if I lost it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can apply for a new one by mail or at your local DMV office." } ]
15926f143de66ae09bd0d6848f91a021
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know if DMV could contact me regarding my dial-in searches I do with my dial-in search account." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "47", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "48", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "49", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, DMV can ask you about your dial-in searches. We do this to monitor compliance with the DIAL-IN Terms of Service." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What about if I didn't perform the search I'm asked about?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "57", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "If you or any of the known users performed the search, you should contact us immediately. You have to respond to our inquiry about the dial-in search or your search privileges will be suspended until you respond." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "What kind of documents or business records can I use to document my searches" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Some examples are invoices, retainer agreements, consent forms, and surveillance reports, among other types of records. You should maintain these records to comply with our terms of service." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 7, "utterance": "For title certificate, can I ask another question? What happens if a lien-holder obtains a copy of my title certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Yes, this is the case" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 12, "utterance": "What are the other ways that my lienholder can remove the lien from my title certificate?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Is your lienholder an account holder with the DMV's ELT?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 14, "utterance": "Yes, they are" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "57", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 15, "utterance": "Your lienholder can then file to have the lien removed electronically" } ]
dcfc555791f5bbb99db4abd6259c5a0f
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know about dial-in search accounts." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 2, "utterance": "I need to do searches for DMV records for driver licenses and other info. Can I use it for this?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "4", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Yes, with the Dial-in service you can actually search for records of driver licenses, registrations and other similar information at the DMV. This service is typically used by attorneys, insurance and private investigators, process servers and security personnel." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "105", "doc_id": "Escrow accounts#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Also, I need to find out information on what should be the process when I close my account in DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "106", "doc_id": "Escrow accounts#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Be sure to let us know what you want the remaining balance, if any, to do to your account." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Is the information provided by this service public records?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, al the records of searches are public records" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Will I get an account to check my application?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Yes, an account will be created for you and we'll send you your account number and password. Your account number will never change." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 10, "utterance": "is there a fee for using the dial-in search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Yes, there's a fee that we must charge according to the NYS Vehicle and Traffic Law. This fee applies to private persons, commercial organizations and not-for-profit organizations." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "51", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Do I need anything specific if I perform a search on behalf of a client?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "You'll have to show permissible use of your client and your client-agent relationship." } ]
0b3dbb09b35e288d300a28330a981c8e
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can a motorist know if I searched his records using the dial-in search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, we will if asked. All the records of searches are public." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What info would the motorist get when asking if his records were searched?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "As I mentioned before, all the search records are public records." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Are your security protocols strong enough to protect the data?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Our security protocols are being upgraded to ensure the protection of your data." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Would the upgrading of the security protocols affect the compatibility of my browser?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Due to the upgrading of our security protocols, you should make sure your browser is compatible." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "It's okay. Now, about the cancellation. Who holds the lien?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Is this the policy only in this state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "This is the policy of many of other states, not just this one." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 13, "utterance": "How do I remove a lien if I lost it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can apply for a new one by mail or at your local DMV office." } ]
4d1af0668dc2abb88a437c9ff61fbfcc
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you tell me about browser compatibility?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You should know that we are improving our security protocols to better protect your data." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can you give me an address for dial-in search account consultations?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You can mail DMV at NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "how many digits is the account number?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "You'll be sent a seven-digit account number that will never change." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Thank you, it helps me a lot. What are the differences between a loan company and a private company for a pledgee?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Not to worry. You just need to make sure the letter you get from the lienholder is properly notarized." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Ok, good to know isn't anything complicated. A last question, i have this vehicle registered in NYS but its title is being sent to me from out-of-state, i s there anything i have to do once i receive it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Certainly. Once you have it, you must send it to the Title Services Bureau. In that way, the DMV will send you back a NYS title certificate instead. In case you're wondering, there i no fee to be paid because that fee was already paid when you registered your vehicle in NYS." } ]
543913030bc01331835f6d1cb19e1836
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "tell me about the dial-in search account website and browser compatibility" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "About the website, we can assure you that your data is safe thanks to our upgraded security protocols." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can you give me a mailing address to contact the DMV about my dial-in search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "the DMV contact address is NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "where should I send the form for applying for an account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "you should send the form to Data Services - New Search AccountNYS Department of Motor Vehicles6 Empire State PlazaAlbany , NY 12228" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 7, "utterance": "The website says that my browser is not compatible." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "We recommend you update your browser to its latest version." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Do you also know about lienholders holding title certificates? Who is actually holding the lien?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Is this the policy only in this state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "This is the policy of many of other states, not just this one." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 13, "utterance": "How do I remove a lien if I lost it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can apply for a new one by mail or at your local DMV office." } ]
ad900c9c5316e07e8d4a410d23fdea94
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi, I'm constantly searching DMV records for driver license, registration and insurance information. So I thought I'd get a DIAL-IN search account, but I need to fill the form MV-15D. I've been trying to get the form on the website but it's seems the website is down, or maybe my browser is not compatible. Could you assist me with that? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "We are currently upgrading our security protocols to better protect your data, so the platform has been down recently, but right now the website if available. If you want to check whether your browser is compatible, visit https://encryption.ny.gov/." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Thanks, I checked and my browser it's not compatible, what should I do now?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Upgrade your browser to the latest version. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "71", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Done, so now to re-verify whether is compatible should I go to the same link?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "72", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Absolutely, visit https://encryption.ny.govc to verify again. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Another concern about the lien-holder. What happens if the lien-holder on the title certificate is a person, rather than a financial institution?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "In this instance, the letter that is sent to the DMV must be notarized" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "49", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "I have a lien on my title certificate, but my certificate is lost, is there anything I can do in this instance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "51", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You must send an application for a Duplicate Certificate of Title and original proof which shows that a lien is satisfied to the address that is listed or alternatively, bring them to a DMV office. The DMV will issue you with a duplicate certificate but this does not list the lien. The certificate is mailed to you for a fee of $20.00" } ]
ab40016301770603705f5894aea18d6d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I've searched a motorist's records, will he know I did it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, he will be informed as search records are public records." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I had to pay a fee for using DIAL-IN search account, why?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "According to the NYS Vehicle and Traffic Law, we must charge a fee to search DMV records. It is a legal step that must be met by private persons, commercial organizations and not-for-profit organizations." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I have filled out and submitted the Motor Vehicle Record Search Account Application MV-15D form, how do I know if it was accepted?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "If your application is complete, we will create an account and send you the number and password. The account is made up of a 7-digit number that will never change." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I'd like to hear more about the title as well. What happens if a lineholder obtains a copy of my title certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Yes, this is the case" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 12, "utterance": "What are the other ways that my lienholder can remove the lien from my title certificate?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Is your lienholder an account holder with the DMV's ELT?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 14, "utterance": "Yes, they are" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "57", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 15, "utterance": "Your lienholder can then file to have the lien removed electronically" } ]
c230595873b09b97245352c30db20c76
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hey, i'm having some issues with your site not opening in my browser?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "We are currently going through upgrade for our security protocols in order to offer you a better data protection." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Oh, i see. Yeah, tought you could be doing any of that, but wanted to be sure. Anyway, i wanted to go on some records searching, there is any fee involved if i use a Dial-In search?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Indeed, you have to pay a fee for search DMV records. Whether you are a private person, an commercial organization or an NGO, there is a fee for using that service, according to law." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Thanks. Can i pay that fee with my credit card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "No, sorry, but at the moment DMV isn't accepting any payments with credit cards." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Um, ok. Now back with browser issue, what about if i'm still having problems with your page after being updated?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "In case that occurs, just update you browser to its newer version and try accessing once again." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Now, about the payment regarding a Department of Motor Vehicles case, what if the lien-holder has my title certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "The lienholder has possession of the certificate until the lien is satisfied, at which point they will send it to the owner." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Is this the policy only in this state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "This is the policy of many of other states, not just this one." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 13, "utterance": "How do I remove a lien if I lost it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can apply for a new one by mail or at your local DMV office." } ]
7f58afe519b59f807f77825cccae3a67
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I would like to know about DIAL-IN search account and can i get one?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "DIAL-IN is a service provided to search regularly records that DMV has on driver license, registration, vehicle title or insurance information. If you need this service, then you can get one." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 3, "utterance": "So that is all about the service?" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "21", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Is that all i need to know about DIAL-IN service?Do i need to pay any fees to use this service?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "23", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes but you need to know about the permissible uses of DMV records. There are some limitations which you can view in more details at Drivers Privacy Protection Act DPPA [ 2 ] . The fee applied to private persons, commercial organizations and not - for - profit organizations. This is according to the NYS Vehicle and Traffic Law. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "97", "doc_id": "Escrow accounts#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Is there anything else I should know about my escrow account? How do I get close the account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "98", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "99", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "100", "doc_id": "Escrow accounts#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Easy. You only have to send a request to close your account by any of the following: mail, fax or email. Send it to DMV Revenue Accounts, putting the request on the letterhead, including your account number and being signed and dated." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 9, "utterance": "I'm still looking for more information on company records. Is there something I need to plan or hold for the searches I'll be conducting?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes. You need to show records of business purpose of the search. These records may include invoices, employment applications and any other types of documents related to the purpose of the search. The DMV may request these documents according to the Term of Services of the Search Account." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What organizations are exempted from search fees?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "Organizations that are exempted from the search fees are any public organizations and other private entities acting pursuant to section 722 of the New York State County Law that makes a search due to a public purpose." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 13, "utterance": "What do I need to do if the DMV inquire me about a search that i did not perform?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "If something like that happens, you first need to check whether other users of your account did the search. If that is not the case, you need to contact the DMV immediately to inform about this." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 15, "utterance": "If I searched a motorist records, will the DMV tells the owner of the records?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "59", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "Yes. This is because, the records of searches are public records and the DMW will inform the motorist if the motorist ask the DMV." } ]
9fbb841b8e2a581466bad7ae9ff21b8d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Do I need to check browser compability for DMV Dial-in Search Account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "70", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes. Since our security protocols are currently updating, You need to make sure that your browser is compatible to use any of the state's government websites." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "71", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "To do this, you can visit https://encryption.ny.gov/ [ 6 ] ." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "71", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 4, "utterance": "So, as long as my browser is compatible to use any of the state 's government websites, it should be compatible with the Dial-in Search Account?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Yes. Therefore, if it is not compatible, you just need to update it to the latest version." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Okay. So i do not need to switch to different kinds of browser?I just need to update to the latest version?" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "69", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Can you give me some examples of business records that I must keep in order to document the searches?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Yes. Just update it. Examples of business records to keep can be invoices, retainer agreements and accident reports. These documents can be any kinds of document to justify the reason you perform your searches." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Now, I have to inquire if I am able to remove a lienholder from a title. What will happen if a lienholder has a copy of my title certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "43", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Is your vehicle registered in NYS but the out-of-state title certificate is received by you from the lienholder?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 13, "utterance": "Yes, this is the case" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Remove a lienholder from a title#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "In this instance, you must send the title certificate to the Title Services Bureau. The DMV then send you a NYS title certificate. There is no fee applicable to this as you already paid for the title certificate fee when registering your vehicle" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 15, "utterance": "What are the other ways that my lienholder can remove the lien from my title certificate?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 16, "utterance": "Is your lienholder an account holder with the DMV's ELT?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "56", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "user", "turn_id": 17, "utterance": "Yes, they are" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "57", "doc_id": "Remove a lienholder from a title#1_0" } ], "role": "agent", "turn_id": 18, "utterance": "Your lienholder can then file to have the lien removed electronically" } ]
182f7c7a8cdc353523651c71a0ea362b
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "will you tell a motorist if i search their records?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "59", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "60", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "yes. records of searches are public records" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "61", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "did you ask the dmv if your records were searched?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "61", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Yes" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "62", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "63", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "64", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "the dmv supplies the name and business address of the DIAL - IN account holder" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Escrow accounts#3_0" } ], "role": "user", "turn_id": 6, "utterance": "I'd like to ask you another question about the escrow account. Isn't it true that everyone can open an escrow account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Escrow accounts#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, that's correct. Any person who frequently process any or all of the dmv products and services can do it." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "71", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 8, "utterance": "By the way, what about browser compatibility?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "72", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "please visit https://encryption.ny.gov" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 10, "utterance": "how do i contact dmv about my dial-in search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "you can contact use at : NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "67", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 12, "utterance": "what the area code" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "12228" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 14, "utterance": "are there fees for using a dial-in search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "there are some organizations that are exempt from search fees" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 16, "utterance": "what is their phone number?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 17, "utterance": "473-2137" } ]
25c06ea20c78dcc22346ff3e73e2e6ed
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "12", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you tell me how I will know if my application has been accepted?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Sure, we will have to review your application first." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "We will let you know if it is not complete." }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 4, "utterance": "I believe it has all been filled out." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "We will send your application back with what is wrong and give more instructions on what to do if something else is needed." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Escrow accounts#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Do you have any knowledge about Escrow Account Definitions? And in what way can I change my escrow amount?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Escrow accounts#3_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Escrow accounts#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "You need to send a request to DMV Revenue Accounts on your letterhead. It must be signed, dated, and include your account number." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "31", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 8, "utterance": "How can I pay my DIAL-IN Search account fees?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "32", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "You will pay those fees once we accept your application." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 10, "utterance": "How do I know if there are fees for using a DIAL-IN search account?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "27", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Some organizations are exempt from search fees. Any public organization , its officers , a volunteer fire company , a volunteer ambulance service , or a legal aid bureau or society or other private entity acting pursuant to section 722 of the New York State County Law , that makes a search for a public purpose, is exempt from the search fees." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 12, "utterance": "How do I know if it's a public organization?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "38", "doc_id": "DIAL-IN search accounts#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "For more information, please visit our Escrow Accounts page." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "user", "turn_id": 14, "utterance": "How do I apply?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "DIAL-IN search accounts#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "Go to Data Services - New Search Account NYS Dept of Motor Vehicles." } ]
7198b673b13c2d1f0c72ee86247fba81
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can I use insurance documents from other states?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "We can't accept any out-of-state vehicle insurance coverage of any kind." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "My vehicle was registered in New York. what insurance should I use?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "All vehicles registered in New York must have New York State auto liability insurance coverage." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Another question about DMV clearance: If I am told that you have an unsatisfied judgment suspension on your record, what should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 6, "utterance": " you must contact the attorney or court that issued the judgment. The information on the suspension order will advise you of the name of the court and the court index number for the judgment. The DMV can not clear the suspension without proof from the court " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I need more information" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Once you receive the original documentation from the court or attorney " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 9, "utterance": " If i do not know which court to contact" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 10, "utterance": " you can call the NY State DMV Insurance Services Bureau. See Contact us " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "10", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 11, "utterance": "I need more information" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "See Contact us" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 13, "utterance": " If i were notified that there is an unsatisfied judgment suspension on your record" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 14, "utterance": " you must contact the attorney or court that issued the judgment . The information on the suspension order will advise you of the name of the court and the court index number for the judgment . The DMV can not clear the suspension without proof from the court" } ]
5c47eabb5b089a849240a0f75276921e
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What out of state insurance documents can I give to DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "We can't accept any out of state insurance documents of any type." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What can I do to get an acceptable insurance if my vehicle is registered in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Since we will not accept any out of state insurance documents, your vehicle must have New York State auto liability insurance coverage." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Now, in case of a motor vehicle accident or crash. What must I do in order to obtain an unsatisfied judgement against another motorist?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "do you need to know what to do to get an unsatisfied judgment against a motorist because of a motor vehicle accident?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Yes, I need to know how to get an unsatisfied judgment against a motorist because of an accident." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "10", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What if I do not know which court to contact?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You will need to call the NY State DMV Insurance Services Bureau." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What do I need to file do get an unsatisfied judgment against a motorist because of an accident?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You will have to file a Supporting Affirmation SR-60 and the other documents it lists." } ]
4f5103e640fad050eb8fc9ef2dfc4349
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Do I need to get insurance to register a vehicle in New York State?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes. In order to register your vehicle in New York State, you need to have New York State issued automobile liability insurance coverage." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "for how long should the liability insurance coverage remain in effect?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "As long as the registration of your vehicle remains valid." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Will the DMV suspend the driver's license and all the records of a person who has an unsatisfied judgment against them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes. The DMV will suspend the license and registrations if the person fails to pay or does not comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash that causes property damage, personal injury or death." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "16", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Will the DMV suspend the driver's license and all the records of a person who has an unsatisfied judgment against them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes. The DMV will suspend the license and registrations if the person fails to pay or does not comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash that causes property damage, personal injury or death." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What should I do If I was notified that there is an unsatisfied suspension of judgment in my record?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "In that case you must contact the lawyer or court that issued the judgment. Information about the suspension order will tell you the name of the court and the court's index number for the judgment. The DMV cannot remove the suspension without court proof." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 11, "utterance": "and where will I know which court will be the ruling?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "Information about the suspension order will tell you the name of the court and the court's index number for the judgment. The DMV cannot remove the suspension without court proof." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 13, "utterance": "and if not If not, which court to contact?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can call the New York State DMV Office of Insurance Services. See Contact us" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 15, "utterance": "and in which cases will the license be suspended?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "The license and registrations will be suspended if the person fails to pay or fails to comply with a judgment of more than $ 1,000 and the failure is related to a car accident, collision or crash causing property damage, personal injury or death." } ]
bf56c72c793534c229f7145859362aba
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Do I have to get insurance to register my vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "25", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, you have to. DMV requires auto liability insurance to be able to register a vehicle in New York." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I have a vehicle registered in New York, where should I get the insurance." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "for vehicles registered in New York, you have to get a New York State auto liability insurance coverage." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I have another question for you about liability insurance coverage.. Is out-of-state insurance valid for a New York-registered vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "I am not sorry to inform you that it is not acceptable" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 7, "utterance": "and there is no coverage outside of the state of new york?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "no, the reality is that we will never accept out-of-state insurance coverage of any kind for a vehicle registered in New York. we are sorry" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 9, "utterance": "is that someone told me that if possible. Can I get insurance out of state and keep my vehicle registered in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "No. If you replace your New York State insurance coverage with out-of-state insurance, your valid insurance coverage will expire. We will suspend your registration and we may suspend your driver's license." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 11, "utterance": "and If I choose to replace my New York State insurance coverage with out-of-state insurance..." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "We will take action against your New York State registration and driver's license, even if you move from New York. sThis may affect your ability to have a driver's license in your new state...." } ]
59f4e47179eadbd1cc2af593e4fdc013
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know if I have to get insurance to register my vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "25", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, this is a requirement to register a vehicle in New York, you have to have auto liability insurance." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Will the DMV accept a fax of my Insurance identification card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, but make sure it's clearly legible. If the DMV barcode reader can't scan the barcode your card will be rejected." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "29", "doc_id": "Provide proof of insurance#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Also, do you know about providing proof of insurance? Why am I not able to show proof by phone or at a DMV office?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Provide proof of insurance#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Did your insurance company not verify your information?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Provide proof of insurance#1_0" } ], "role": "user", "turn_id": 7, "utterance": "No, they confirmed my insurance information." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "32", "doc_id": "Provide proof of insurance#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Do you have a myDMV account?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "32", "doc_id": "Provide proof of insurance#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Yes, I have a MyDMV account." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Provide proof of insurance#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "That is great, you will be able to order and immediately download your driving record abstract." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Provide proof of insurance#1_0" } ], "role": "user", "turn_id": 11, "utterance": "How long will it take to get updated records?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Provide proof of insurance#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "It will take around 48 hours for your records to be updated." } ]
a83eb162a4fb731ae533c0940fa9a10d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "In order for me to register my vehicle, do I have to have an insurance policy in place on that vehicle" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "25", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "For you to register a vehicle in New York, it is a requirement of the DMV that you have auto liability insuranc " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I have a question in relation to my vehicle registration application. Does my name on that application form have to match my Insurance Identification Card" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, your name as it appears on your insurance card must match the name that appears on your vehicle registration application" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I just remembered I wanted to ask about obtaining out-of-state insurance. Am I able to get insurance from a company in a neighboring state and keep my car registered in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "do not" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Have you replaced your New York State insurance coverage with out-of-state insurance?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 8, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 10, "utterance": "I registered my vehicle out of state, and then received a letter from the DMV about an insurance lapse in the vehicle. What I can do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Send us a copy of your out-of-state record in your name along with a copy of your out-of-state insurance if available" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 12, "utterance": "What happens if my valid insurance coverage expires?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "We will take action against your New York State registration and driver's license, even if you move from New York. This can affect your ability to have a driver's license in your new state." } ]
3411e7a7263f303b13594c29beb102c0
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Do I need insurance to register my car?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes. New York law requires that you have auto liability insurance coverage." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What happens if I forget to maintain my insurance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately you will be without registration and without a driver's license because the DMV will suspend both." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I'm curious if you know if I can get out-of-state insurance while keeping my car registered in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "No" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I need more information" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 8, "utterance": " your valid insurance coverage will lapse. We will suspend your registration and may suspend your driver license" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What other measures will they take?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Moving out of New York State#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 10, "utterance": " We will take actions against your New York State registration and driver license even if you move out of New York. This can affect your ability to have a driver license in your new state ." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Moving out of New York State#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Is out-of-state insurance acceptable for a vehicle registered in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Moving out of New York State#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "No." } ]
9f8be5fddaf4d6d63e26152fdac5621d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hey, do I need an insurance to register a vehicle? If so, what are the New York State Insurance requirements." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "25", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, the DMV requires auto liability insurance to register a vehicle in New York .\n" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Okey, I have a bit of a problem: I have a different name on both my vehicle registration application and my Insurance Identification Card, do they have to be the same or that woudn't be a problem?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, that's a problem. Your insurance cards and vehicles must have the same name." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "26", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I'll sort that out then. I want to know what sort of proof will I receive after getting the insurance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "27", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Your insurance company will issue a proof of insurance in two ways: \n1) They will either give you to original NY state Insurance Cards or provide you with acces to your digital electronic NY State Insurance.\n2) They will send an electronic notice of insurance coverage to the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Pay insurance lapse civil penalty#1_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "user", "turn_id": 7, "utterance": "excellent explanations now I have a question can I pay by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Pay insurance lapse civil penalty#1_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Follow the instructions in your suspension order. Send the bottom of the order along with a certified check, personal check, or money order made payable to the Motor Vehicle Commissioner for the fine" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "user", "turn_id": 9, "utterance": "and how much should i pay if my insurance term is 90 days?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Pay insurance lapse civil penalty#1_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "If your insurance term is 90 days, you can pay a total fine of $ 900 $ 8 per day for the first 30 days = $ 240; plus $ 10 per day for 31 days at 60 = $ 300; plus $ 12 per day on days 61 - 90 = $ 360 and not delivering your dishes; or you must turn in your plates and complete a 90 day registration suspension" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "42", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Could you tell me what is the main theme?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Pay insurance lapse civil penalty#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "the topic is about Insurance" } ]
ba5a07da86d9620399870c96c4d96b79
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, good morning. I recently moved here to New York and I want to get an Insurance for my new car. I was hoping you could help me with the requirements, and also telling me if my out of state insurance document would work?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "For the requirements you just need your ID, your car, and the minimum wave coverage which is $10000, go to a DMV and you can begin your process. \nRegarding out of states documents: No. We will NEVER accept out of states insurance documents/coverages" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 3, "utterance": "But what can I do with my insurance from another state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "If your coverage time haven't lapse you can still use it there. Whenever you go to a different state, that you have an insurance in, DMV will cover you there. So, if you ever go back to that state your insurance will still work. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "16", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Can a person who has an unsatisfied judgment against them have their driver license and all of their registrations suspended by the DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes.The DMV will suspend the license and registrations if the person fails to pay or satisfy a judgment of more than $ 1,000 and the judgment is related to a motor vehicle accident , collision or crash which causes property damage , bodily injury or death" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 7, "utterance": "How do I get an unsatisfied judgment against another motorist?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "you have an unsatisfied judgment against a motorist as a result of a car accident, collision or crash" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 9, "utterance": "To get an unsatisfied judgment against a motorist as a result of a motor vehicle accident , collision or crash" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "10", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "user", "turn_id": 11, "utterance": "If I don't know which court to contact" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Unsatisfied Judgments#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Unsatisfied Judgments#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "you can call the NY State DMV Insurance Services Bureau. See Contact us " } ]
1bb7427392a8fba809a439522b94fe5d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "or can i register without one?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "yes" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "no" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Could i use other than New York State issued automobile liability insurance coverage?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "No you could not and you need to maintain the coverage to avoid suspension of your vehicle registration and driver license by the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Is it compulsory that the name on the insurance card and vehicle registration application must be similar?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes. It must be similar." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Why would the DMV suspend my driving license if i am unable to maintain my insurance coverage?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "It is up to the DMV. The DMV may or may not suspend both the vehicle registration and driving license when you are unable to maintain the coverage." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "8", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 10, "utterance": "What is the minimum amount of liability coverage for a single accident?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "8", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "It is $ 10,000 for a single accident." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Can i just sent copies or fax my Insurance Identification Card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "43", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "Yes but please make sure the barcode on the document is clear because the DMV will not accept a card that the DMV barcode reader could not read." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 14, "utterance": "What if the name on my vehicle registration application and Insurance Identification Card does not match?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "You could not proceed with the registration." } ]
b896fe8ede16f786c150e795db26341d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I was just wondering if i need insurance to register my vehicle?\n" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "yes, the DMV requires you to have insurance in order to register your vehicle." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "26", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "would you like me to tell you some more information?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "26", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Yes, please" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "27", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "28", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "sure. When you get insurance there are 2 ways that your insurance company will provide you with in order to provide you with proof that your insurance has been accepted.\nIt will either give you 2 original NY State Insurance ID Cards or provide you with access to an electronic version of your NY State Insurance ID Card" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "41", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Will the DMV accept a copy of my insurance ID card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "43", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, however, the card will not be accepted by the DMV if there are issues with the barcode reader being unable to scan or read the barcode." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "34", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 8, "utterance": "When do I need to register my vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "34", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "You must register it within 180 days once your insurance ID card has been accepted" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 10, "utterance": "so, i must get insurance in order to register my vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "yes" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 12, "utterance": "does the name on my application form and my insurance ID card need to be the same?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "yes\n" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "user", "turn_id": 14, "utterance": "Do I have to get my insurance from New York? Do you accept out-of-state insurance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "49", "doc_id": "New York State Insurance Requirements#3_0" }, { "label": "solution", "id_sp": "50", "doc_id": "New York State Insurance Requirements#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "No, we do not accept out-of-state insurance. The insurance must be from New York " } ]
8e495da61fcf12a4fc93804ec2a6054a
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Tell me about county taxes and supplemental fees" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "This are taxes that all residents of New York City and several counties in New York must pay for the registration of a commercial vehicle or the renewal of any commercial vehicle registration. These taxes are collected by the DMV for the city and the counties." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What about the supplemental MCTD fee for taxis?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "In the case of a passenger vehicle like a taxi, the supplemental MCTD fee is $50 for two years. All registrants for TC vehicles must pay the tax," }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Where will a title certificate be replaced online and mailed to?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "42", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "To the address on file. You can replace them online." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "63", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 7, "utterance": "So i can do it at the DMV also?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "64", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "65", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "67", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes but the fastest way to do it is online." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "68", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 9, "utterance": "How do I apply for a title only?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "69", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "70", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Use the PDF file and follow instructions carefully." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Can I have them forwarded to a new address?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "There is no guarantee the DMV will forward them. Please contact them with updated info." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 13, "utterance": "Where are certificates printed?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "In a secure facility in Albany." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Replace a title certificate#1_0" } ], "role": "user", "turn_id": 15, "utterance": "Can I change the address online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Replace a title certificate#1_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Replace a title certificate#1_0" } ], "role": "agent", "turn_id": 16, "utterance": "No, you have to contact the Title Service Bureau." } ]
a5db2557943d07b41b5f516ae90d6269
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need help to determine the fees of my commercial vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "To determine the correct fee you have to use both the registration fee and county use tax charts." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What fees apply if my vehicle is registered in Manhattan, New York." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "For the renewal or original registration of all passenger vehicles, the vehicle use tax is 80$ for 2 years and for livery and for-hire vehicles in these registration classes, the fee is 400$ for 1 year." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Okay, that's it. Now, let's talk about renewal. Would I get this money back as soon as I return my plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "When you surrender your plates, your Receipt FS-6 T indicates if you are eligible to receive a refund. If you are eligible and you do not request a transfer receipt, the refund will be processed automatically and you will receive it in the mail in several weeks. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "What was the form that would indicate if I am eligible for the refund? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Your Receipt FS-6 T indicates if you are eligible to receive a refund. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 9, "utterance": "How do I apply for a full 2-year refund if my registration was never used? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What procedure to I have to follow to get this refund, though, if I have changed my name? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must still surrender the vehicle plates at a DMV office, but request a transfer receipt, not a refund receipt. You will then send that to the address of the Request for Refund MV-215 form along with the completed and signed Request for Refund [1] MV-215 and proof of the name change such as a marriage certificate, divorce certificate, or other court papers. At that point, the DMV will issue your refund in your new name if you are eligible. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 13, "utterance": "Will the DMV issue a refund if the registrant died? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "The DMV will issue the refund to the name of the estate if the plates are surrendered at the DMV office and a transfer receipt is requested and the executor of the estate sends a completed and signed Request for Refund [1]MV-215, with \"deceased\" written on the form, a photocopy of the death certificate, and the transfer certificate to the address listedon the Request for Refund MV-215. " } ]
b28b266e136a47a6025cd14f9d76ef7c
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need help on how to calculate the fees of a commercial vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "For that, you have to use the charts for the registration fee and the county use tax." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Please tell me more about the county use tax chart for counties outside New York City," }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You can use the chart to determine the use taxes and supplemental fees for all original registrations and renewals. For example, the amount of sales tax depends on your locality and what was the purchase price. You can know more about the current rates by jurisdiction at the Department of Taxation and Finance website." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Is it okay if I bring a copy of my ownership proof?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "proof of ownership must be original" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 7, "utterance": "How can I register while I am outside of New York State?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You can request a New York State registration and a certificate of title by mail from outside New York. You should send these items to a local DMV office" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 9, "utterance": "My vehicle comes from another country. What I need to do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Read the instructions on how to register an imported vehicle" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Can someone else file my application for registration with a DMV office for me?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "48", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Yes. Read the instructions on how to register a vehicle for someone else to learn how to do it." } ]
83133c21c78f8020899ad2de01182a5f
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you please tell me more about the county use taxes?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "This is the tax that applies to all residents of New York City and several counties in New York for the registration or renewals of a commercial vehicle" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can you tell me how to determine the fees for a commercial vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "For that, you can use the registration fee and the county use tax charts." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "California emissions standards#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I see what you mean. I'd like to ask you another question. in the case of MCO So, what if my car isn't subject to the California pollution standard?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "California emissions standards#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Then you or the automobile dealer can complete form MV-74 to certify the exemption, provided you meet all the requirements." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "35", "doc_id": "California emissions standards#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I see. What if I'm a NY resident who serves in the army and stationed in another state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "27", "doc_id": "California emissions standards#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "*makes no sense*" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "California emissions standards#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Can you perhaps tell me where to find additional information? Are there any resources?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "California emissions standards#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "The NY State Department of Environmental Conservation website www.dec.ny.gov has the regulations for the California emissions standards and other motor vehicle emissions standards See Regulations, Part 218. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "40", "doc_id": "California emissions standards#3_0" } ], "role": "user", "turn_id": 11, "utterance": "I'll take a look at that website later. Let me redundantly ask the same question once more. " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "California emissions standards#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "The NY State Department of Environmental Conservation website www.dec.ny.gov has the regulations for the California emissions standards and other motor vehicle emissions standards See Regulations, Part 218." } ]
43a15be709d9855f3f7971b13660b76d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know about the fees for commercial vehicles." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You can use the registration fee and county use tax charts to know your registration fee and county use fee." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Where can I get the UT-11 form?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You can get the form from a local DMV office or from a DMV call center." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "21", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 5, "utterance": "There is something else about online. But what do I do if it's been more than 90 days?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "If more than 90 days have passed, you still haven't received your title, Email DMV to check the status of your title" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 7, "utterance": "what should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Email the DMV to verify the status of your title" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "32", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 9, "utterance": "What should I do when I make the Customer Lien Consultation?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "34", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Provide your contact information if you are a credit institution, include your lien code.\nProvide complete and accurate information for the vehicle or vessel in question." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "14", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 11, "utterance": "and the vehicle that I must provide?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "14", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must provide the\n Vehicle Identification Number VIN\n vehicle model year" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "51", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 13, "utterance": "What if you have the correct form and fee to register my lien?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "we will contact you to inform you what you need" } ]
fab478c192fb49c6b9f0d3f2563adc85
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know the fees for my car, please." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You must use both the registration fee and the county use tax charts to determine your registration fee and the county use tax" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "How much is the Supplemental MCTD fee and who is responsible for regulating the \"TC\" plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "The Supplemental MCTD fee is $50 for two years and $25 per year. The New York City Taxi and Limousine Commission regulates all \"TC\" vehicle plates" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 5, "utterance": "It's okay. Now about the rates of my car... Will I have to send proof of my insurance? agent: Yes, of course. You will need to have proof of insurance" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, of course. You will need to have proof of ny state automobile liability insurance." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 7, "utterance": "And where I'll have to mail this documents?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You'll need to send them to a local dmv office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Great. A bit different question: How much time do I need to be living in new york to be considered a resident?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You'll need to be living in a formal home for at least 90 days, this residence can use as address to send a traffic ticked if you drive." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "83", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "84", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 11, "utterance": "O.k., I see. Well, which documents do I have to send for the registration?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "83", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "84", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You'll need to send a complete registration application and some additional documents and the payments to a dmv office." } ]
ece04dac1c2806ac02fa7295e163ba74
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Morning, I would like to have some information regarding my taxes and fees. I got a car today, do I have to pay an use tax or fees?." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "If you are a resident of New York, you MUST pay a vehicle use tax when you register your car. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I'm in a county outside of NY, could you tell me the use tax and fee that I have to pay?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "To determine the use tax you should be paying in counties outside of NY state please use this chart: www.chartfortaxesoutsidenewyorkstate.com, find your location in the chart and then add 3.25% to the fee listed in the chart. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "6", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 5, "utterance": "SOON I will be moving from New York City to settle permanently, what should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "In this case you must register your vehicle here within 30 days of becoming a resident moving." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I see. What do I need to bring along with me when I head to the DMV office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Before visiting a DMV office to register your vehicle, please complete the Document Guide to make sure you bring the correct documents with you." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Are the requirements I need to meet similar to registering a local vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register an out-of-state vehicle#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes, the requirements to register an out-of-state vehicle are generally the same as to register and title vehicle in New York." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "45", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 11, "utterance": "So what do I need to do to register in NY?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must provide the documents listed on our website." } ]
f4ab2129788d4e561bc6587c2ca11f3c
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know how much is the fee for my vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You must check your county use tax charts to determine your registration fee and county use tax." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What kind of vehicles can I see in the registration fee chart?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Commercial vehicles that weigh less than 18,000 lbs, Diesel-powered commercial vehicles that weigh 8,501 pounds or more require an additional fee." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Okay. I'd also like to know if a full 2-year refund is available if the registration sticker is never used. Will I receive this refund as soon as I return my plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "When you surrender your plates, your Receipt FS-6 T indicates if you are eligible to receive a refund. If you are eligible and you do not request a transfer receipt, the refund will be processed automatically and you will receive it in the mail in several weeks. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "What was the form that would indicate if I am eligible for the refund? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Your Receipt FS-6 T indicates if you are eligible to receive a refund. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 9, "utterance": "How do I apply for a full 2-year refund if my registration was never used? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What procedure to I have to follow to get this refund, though, if I have changed my name? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must still surrender the vehicle plates at a DMV office, but request a transfer receipt, not a refund receipt. You will then send that to the address of the Request for Refund MV-215 form along with the completed and signed Request for Refund [1] MV-215 and proof of the name change such as a marriage certificate, divorce certificate, or other court papers. At that point, the DMV will issue your refund in your new name if you are eligible. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 13, "utterance": "Will the DMV issue a refund if the registrant died? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "The DMV will issue the refund to the name of the estate if the plates are surrendered at the DMV office and a transfer receipt is requested and the executor of the estate sends a completed and signed Request for Refund [1]MV-215, with \"deceased\" written on the form, a photocopy of the death certificate, and the transfer certificate to the address listedon the Request for Refund MV-215. " } ]
956caa5d49c13b02c7b8ff303d02536e
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I want to know about county use taxes and supplemental fees." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "these are taxes that all commercial vehicles must pay as residents of New York City and other counties in New York. This is a vehicle use tax that the DMV collects for the city and the counties." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "17", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Do you have more questions about these taxes?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "17", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Yes, please, where can I get more info about it." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "You can ask the city or county in which you reside or have your business." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Does this tax apply for the renewable of commercial vehicles?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, the vehicle use tax applies for commercial vehicles and the renewal of commercial vehicle registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "19", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 8, "utterance": "In the county I currently reside, I'm exempt from the vehicle use tax. What should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "You have to complete the form UT-11C" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 10, "utterance": "What are the fees for vehicles from Manhattan" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "For all passenger vehicle registrations and renewals, the fees are 80$ for 2 years of Vehicle use tax and 400$ for 1 year for livery and for-hire vehicles." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 12, "utterance": "tell me about the county use tax chart for counties outside of New York City" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "This chart shows the use taxes and supplemental fees for registrations and renewals. For the sales taxes, it depends on the purchase price and your locality. You can get more info about the sales tax rates by jurisdiction at the Department of Taxation and Finance website" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "21", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 14, "utterance": "What if I'm from New York City and exempt from the vehicle use tax?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "for that case, get the form UT-11 from a local DMV office or a DMV call center." } ]
9c62f7533d980187a26dedd2c82d4600
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "\nI would like to know the cost of the registration fee of a commercial vehicle" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "debe pagar un impuesto sobre el uso del vehículo" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "17", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "If you have questions about these taxes, I will help you solve it." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "17", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 4, "utterance": "\nI might have some questions about it." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 6, "utterance": "What would be the final cost on a rental vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "\n$ 400 for 1 year" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "19", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Can you please tell me on what are the county in New York City with vehicle use tax?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "22", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "New York City Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island) Vehicle use tax - $ 30 for two years $ 15 per year. And Supplemental MCTD fee - $ 50 for two years $ 25 per year" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 10, "utterance": "*And I again want to turn Registration fee chart. Exactly what is on the chart?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "The chart shows the 2 year fee by vehicle weight" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "22", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 12, "utterance": "null" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "21", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "22", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "and I just told you a little bit about the fees" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "16", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 14, "utterance": "Should I pay to renew a passenger vehicle registration as well" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "16", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "Yes. You must pay to register and renew." } ]
a1d1163d79110b8f9dbb5165005931d3
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you help me determine my total registration fees for my commercial vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "I will be happy to assist you with that. Does your vehicle weigh more than 18,000 lbs? 9" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "And is this the original registration of your vehicle?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "3", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Yes my vehicle is less than 18,000 lbs." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 6, "utterance": "And this is the original registration of my vehicle.\n" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Also, are you transferring vehicle plates from another vehicle?" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 8, "utterance": "No I am not." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Original registration fees include vehicle plate is $25 and the fee for the title certificate of $50. The chart will determine additional fees. 5&6" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "67", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 10, "utterance": "To register my pick-up truck, can I apply for the regular passenger class plate? what documents do I need?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "You should have your completed registration application and any additional documents that you will need" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 12, "utterance": "is it all the same if my Titan is leased?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "If your pick-up is leased you must submit a certification provided by the leasing company or owner of the pick-up truck which states that the truck will not be used for commercial purposes." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "32", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 14, "utterance": "what kind of fee will I pay for registering a passenger class vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "34", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 15, "utterance": "Passenger class plates on a pick-up truck do not change the registration fees. Commercial registration fees still apply. " } ]
831cff9e888678f3bee8a3b2aeaf6572
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you tell me when do I need to surrender my plate¡" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You should surrender your vehicle's plate before you end the vehicle's liability insurance coverage." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I lost my plate, what should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You have to report your lost plate and surrender the registration to the DMV. The DMV will issue you a new registration and plate." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "47", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 5, "utterance": "How long on average does it take to return the registration and the plate? . My out-of-state title is held by my lienholder, how do I register in New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "47", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "All you need is a copy of the title certificate that has your name from the lienholder." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "4", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 7, "utterance": "What if I am not a resident of New York?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Actually, you registration from your state is valid in New York." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 9, "utterance": "How many days do I have to register my vehicle in New York state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You have 30 days to register your vehicle after becoming a resident." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 11, "utterance": "What if there is a lien on my out of state title certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "The NYS DMV will record the lien on your title record and on your title certificate in NYS" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "user", "turn_id": 13, "utterance": "What if my vehicle does not meed California emissions standards?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "59", "doc_id": "Register an out-of-state vehicle#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You can read the information about California emissions standards to determine whether there is or not an exemption for your vehicle." } ]
cfc72eddde3a6674cb438095e0f3c0ef
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to surrender my New York State plates." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 2, "utterance": "And in case my vehicle's plates are from another state, can I surrender them to the New York State DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "No, for that, you have to surrender the plates to its state DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Another thing about my license plates? Should I deliver them or do I keep them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "We will take the plates and resissue you new ones with a $25 fee." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Is it necessary for me to surrender the registration, and if I can't, will my driver's license be suspended?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Usually, trailers don't need liability insurance, so the DMV will not suspend your driver's license if you can't surrender the trailer's plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 8, "utterance": "I just remember asking about the DMV. Can I deliver the dishes?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Yes you can do that." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 10, "utterance": "perfect, thank you, I am relieved that my license is not going to be suspended. If I have a trailer, do I have to surrender its plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "57", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Only if your trailer doesn't have a valid registration." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Can I give my plates to another person?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "No, unless that person is going to surrender your plates for you." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 14, "utterance": "What would be the date used as the surrendered plates date?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "The date we use for the surrendered plate dates is the mail postmark date." } ]
c00cff1321fb460a1463d92ba31701f3
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you tell me what to do to surrender New York State plates?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "11", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 2, "utterance": "Can I do it by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Yes, to do it by mail you first need to remove plates and stickers," }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "16", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 4, "utterance": "very good, and for the storage of plates, what will the DMV do if I deliver personalized plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "The DMV actually stores them for you until you go back to the same DMV you surrendered them to to get reinstated." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Do I have to report that my license plates were destroyed? Should I deliver the record to an office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "You have to report your destroyed plates to the DMV and surrender the registration. The DMV can issue you a new registration and plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Can I apply for a full 2-year refund if neither my sticker or my registration were used?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued. A processing fee of a dollar is subtracted from the refund amount. To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund. If you are eligible, the DMV will issue a receipt that displays two year refund. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 10, "utterance": "Could you elaborate on what should I need to remove in my plates before I surrender it to DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Remove the plates and the stickers." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 12, "utterance": "My plates were destroyed." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "What should I do about it?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 14, "utterance": "I can't surrender my plates." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "Just report the destroyed plates and surrender the registration. Later the DMV will give you a new registration and plates." } ]
fc4bbbf7ba183076b0019fe8b39dc594
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "51", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know about motorcycles and trailer plates." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 2, "utterance": "Do I have to surrender my motorcycle's plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "It's not needed to surrender motorcycle's plates, you only should make sure to have it insured if you ride it." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 4, "utterance": "This reminds me of to get my refund. How can I get my refund ?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Do I need motorcycle insurance?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "yes, you should keep your motorcycle insured if you ride it." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Do you know the procedure to renew my registration? Do I have to pay any tax or fee for it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Yes renewal and fee payment will ensure that your registration is valid." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 10, "utterance": "I'd like to ask you regarding the trailer plates. Is it necessary for me to surrender my trailer plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "57", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Some trailers do not need to have liability insurance but if your trailer doesn't have a valid registration, you must surrender the plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Will the DMV suspend my license if I don't surrender my trailer's plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "Usually is not needed to surrender a trailer's plates, so the DMV won't suspend your license if you fail to surrender the plates, Is just recommended to surrender any unused vehicle's plates to make sure the plates are destroyed." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 14, "utterance": "My plates were stolen." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "What can I do if I have to surrender stolen plates?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 16, "utterance": "yes, my plates were stolen." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 17, "utterance": "You have to report the stolen plates and surrender the registration, then the DMV will give you new registration and plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 18, "utterance": "how should I mail my surrendered plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 19, "utterance": "mail the plates by registered or certified mail and ask for a return receipt." } ]
e4025e4eb63d154bfac6f631dcda8c7d
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I went to a mall and stole my car plates in the parking lot, what should I do?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "I'm sorry for that. Did you surrender your registration?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Yes, I did it." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You must report the theft of your plates and surrender the registration in order to obtain new plates and registration from the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "If the plates were stolen from a trailer without liability insurance, would I have problems requesting new plates? Will I have problems with my license if fail to surrender a stolen plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Normally a trailer does not need liability insurance, and no, the DMV will not suspend your driver license if you fail to surrender the plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I'd also like to know if proof of ownership will be useful if I want to request for new plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes make sure you receive acceptable proofs of ownership" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What happens if my certified letter is returned?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "55", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "56", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Bring it to the DMV office unopened." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Can the current owner then apply for duplicate registration?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Proof of ownership is not available#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Proof of ownership is not available#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "yes" } ]
7c5d29f2d75b0d924d5dd86f6ddf7bfa
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I'm going to another state for a month. So I'd like to temporary surrender them. Could you assist me with this?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "48", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 2, "utterance": "The thing is I'm going on holidays to another state for about 3 weeks so I need to register my vehicle if a different state and that's why I'm surrendering my plate; but as I'll be back in less than a month I'd like to have my same plate and I also think the process would be easier than getting a new plate... so can I surrender my plates temporarily?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Yes, you can. See special procedures to surrender plates temporarily here: www.dmvtemporal.com" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Based in the example case, I want to know how much refund will I get?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "in the example, from the 137.50$ paid and if you surrender your vehicle plates during the first year of the registration, you'll qualify for a 30.25$ refund." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Okey, thanks. Btw, last week we got a plate stolen from one of our vehicles. Do I need to surrender the registration?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, you have to surrender the registration. Please report the plate as stolen, and then surrender the registration." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 8, "utterance": "I'd like to know on how the DMV handles my customized license plates if I surrender it to them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Fortunately, the DMV will store them unto you come to reinstate them." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 10, "utterance": "Do you know what the rules are for surrendering license plates? What if the vehicle is a motorcycle? Is it enough for me to hand over the plate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "It's not necessary to surrender motorcycle plates, but your motorcycle must be insured if you ride it" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Got it! About my temporary surrender, I read in the link you sent me something about a fee. What's that fee if I go to a DMV office to surrender the plate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "DMV offices will charge you a $1 fee to process the surrender" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 14, "utterance": "I think I'd rather do that online, so how can I get the FS-6 T receipt if I do the process by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "26", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "We will mail you your FS-6 T receipt" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 16, "utterance": "Awesome! One last question, is it necessary to surrender trailer plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "57", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 17, "utterance": "If the trailer has no valid registration, you MUST surrender the plate. " } ]
62f9c7a1b99b1a6351b9798bc8335c24
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi, good morning, please i need help on temporary surrender." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "48", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 2, "utterance": "Need to know if my plates can be surrendered temporarily?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Sure you can. In any case, you need to go and check under special procedures to surrender your plates temporarily for a season." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Good to know. Do you know Storage the plates or do I have to destroy them or can I keep the plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "15", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "We will take the plates and resissue you new ones with a $25 fee." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Thank you, I think that rate is good, to get my license plates should I do something special? or do I deliver them as I have them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "No. You need to remove some things from the plates first before surrender. You have to remove any plate frames and fasteners, as well as any sticker you may have attached on it. Besides, you need destroy the registration and inspection stickers you have attached into your windshield." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "50", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 8, "utterance": "There's something else about refunds that I'm not sure about. Is it possible for me to get a refund if I change my name?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "51", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "yes, that shouldn't be a problem, you will just need to surrender the vehicle plates at a DMV office and request a transfer receipt" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "22", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 10, "utterance": "There's one more thing to add to the Plate Surrender Application. You've got it. Is there anything else I need to do in addition to the removal?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "22", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Yes. Along with that, you nee to complete the Plate Surrender Application form PD-7 for each set of plates you present to surrender. When you complete that, you can proceed to mail both the application and the plates." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Ok, ok, thanks, i'll do that. Now, i need some info about plates if they get lost, or if they are stolen from me or you know, get destroyed." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "No problem. Have you lost your plates? Or this have been stolen from you or got destroyed?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 14, "utterance": "Yeah, well, they were stolen from my vehicle some day ago." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "I see. In that case, you need report those plates along with your registration. The DMV can issue to you a new registration and plates if everything is in order." } ]
358fa70cac811f0fc5c0abbb9eb82e82
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Morning! I need some information about surrendering plates. I'd like to know, when do I have to surrender them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Morning, Mr. You have to surrender your plates before you end the vehicle's liability insurance coverage, or when you will not use the registration. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I have a trailer, and my plate got stolen on a trip to the beach. I found out yesterday I had no plate, what should I do? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Don't worry, as you may already know: \"normally\" a trailer does not need liability insurance, so DMV will not suspend your driver license or registration because your plate got stolen, and therefore you will fail to surrender it." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "55", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "So, just to make sure: do I need yo surrender trailer plates? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "56", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "57", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "You must surrender your plate if your trailer doesn't have a valid registration, it's ok if you \"lost\" it as long as your registration is valid. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 7, "utterance": "another asked how about registration. What should I do if I use the truck without the necessary modifications?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "you must register it in the business registration class." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "72", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 9, "utterance": "What is the main topic of this information?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "73", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "of course the main topic is Registration" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 11, "utterance": "What requirements must I meet if I want to register it as a passenger class?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "14", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must meet the following conditions:\n the van does not have any commercials and is used exclusively for non-commercial purposes s\n A camper cover that has one or more side windows completely encloses the truck bed, s\n the pick-up truck has seats, seat accessories or camping equipment installed on the bed of the 'camping equipment' truck indicates that you have a bed, stove or refrigerator in the vehicle" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 13, "utterance": "My pick-up is rented or leased. What do I need to do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "You must submit a certification form provided by the leasing company or the truck owner stating that the truck will not be used for commercial purposes." } ]
05e4b5ff57ca3626087ebba939fbf9bb
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "51", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I would like to ask about motorcycle and trailer plates." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "What do you want to know?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Do i need to surrender my motorcycle plates if it is not insured?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "No. It is not compulsory but if you ride the motorcyle, you need to insured it." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "What if i lost it?or if it is stolen?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "If that happens, then you need to surrender the registration and report the lost, stolen or destroyed plates. New registration and plates will be issued by the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 7, "utterance": "When i go to the DMV Office to surrender my plates, what the first thing that i need to do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "You will need to first remove the plates and stickers." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "24", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 9, "utterance": "OK good. Now, regarding How to check a title or lien status, What is a Lien not included in the list?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "want to know what you must do to have a lien on a Certificate of Title?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Yes" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "27", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "28", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must submit an application either through a distributor or directly to the New York State DMV.\n pay the required lien registration fees" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 13, "utterance": "and can my information be compromised?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "The service does not display any personal information about the vehicle owner or registrant." } ]
4932a4177baf7f65cc66d4053067273a
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "How can I get a refund?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Do you want a refund after surrendering your plates?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Yes" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "45", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "46", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "See registrations refunds for surrendered plates for more information" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Do I need to surrender motorcycle plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "It s not necessary to surrender motorcycle plates but your motorcycle must be insured if you ride it" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 7, "utterance": "When do I need to give up my plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Before you end the vehicle 's liability insurance coverage" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "34", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 9, "utterance": "For lien filing code, do I need to provide them the embargo code?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "33", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "34", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Provide your contact information if you are a credit institution, include your lien code." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "How to check a title or lien status#1_0" } ], "role": "user", "turn_id": 11, "utterance": "and what does the verification service show?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "How to check a title or lien status#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "How to check a title or lien status#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "The status verification service shows the title was issued by the DMV" } ]
96f8fc282a0d07cac6634b21d1bf02b2
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello my vehicle plates were stolen, what do I do? Please help me." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "You will need to surrender your registration if the plates have been stolen." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "No someone might have taken them but I'm going to go look for them later." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "If I do determine that they have been stolen, how do I get new plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "You will need to report that the plates have been stolen and surrender their registration. The DMV can then issue a new registration and plates." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Perhaps an irrelevant query about a refund now. So, in the example case, how much will the refund be?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "in the example, from the 137.50$ paid and if you surrender your vehicle plates during the first year of the registration, you'll qualify for a 30.25$ refund." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 9, "utterance": "I'd like to know about plates. Can my brother-in-law bring the plates in to prove that I recovered them if I find them?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes but only if he intends to surrender the plates for you." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Also, I wanna know. Where do I go to get my registration reinstated?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You must apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 13, "utterance": "Maybe I don't trust him so much. Can my little brother some in instead?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "Yes as long as he will surrender the plates for you." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 15, "utterance": "He's probably too young to understand forms and stuff. Can I fill in some of the paperwork online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "Yes there is the Complete the PD-7 application that is available as a PDF online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 17, "utterance": "Can I submit that online or do I have to print it up and give it to him to bring in?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 18, "utterance": "Yes you can submit the form online." } ]
aa3c3d8e8b4fc0eaf9d44c0837a57251
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 1, "utterance": "will i get a refund when i surrender my plates?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "will i receive a refund when i surrender my plates. does this apply to you?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 3, "utterance": "no" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 5, "utterance": "how can i find a dmv office near me" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "at the dmv office" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Good to know, about plate storage, were my plates in the DMV office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "17", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes they were." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What should I do if my license plates are lost, destroyed or stolen? Do I have to forfeit the registration to the DMV?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "yes. you need to report plates that are lost, stolen or destroyed and surrender the registration in these causes the dmv can issues you a new registration and plates" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Sure, I would also like to know how you determine the amount that is given in the refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 13, "utterance": "I'd like to know if will you use mail to notify me if ever you received my plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "we use the mail postmark date as the date that you surrendered your plates" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 15, "utterance": "is there an application i need to do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "you must complete the plate surrender application PDE" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "59", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "user", "turn_id": 17, "utterance": "do motorcycles have a liability?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "60", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "61", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "role": "agent", "turn_id": 18, "utterance": "the dmv can issue you a new registration and plates." } ]
64292b9bb11c659f007baf109de5be0e
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I need help to renew my non-driver ID card" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Ok. You can renew your non-driver ID card only 1 year before and up to 2 years after your card expires." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 3, "utterance": "My ID card is an Enhanced non-driver ID, is the cost the same?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "the additional 30$ still applies to the renewal." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 5, "utterance": "In case I'm overseas what can I do to renew my non-driver ID card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "92", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "When overseas you can renew your non-driver ID card via mail." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Learn about personalized plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Is it possible to use customized plates on any vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Learn about personalized plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "you can use personalized plates on passenger vehicles, commercial vehicles, motorcycles and trailers." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Learn about personalized plates#3_0" } ], "role": "user", "turn_id": 9, "utterance": "can i use a combination?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Learn about personalized plates#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "you can use personalized plates on passenger vehicles" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Learn about personalized plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "what plate combinations are restricted?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "Learn about personalized plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "personalized plates that give the appearance of an offical plate, combinations that are considere obscene, combinations that do not have one letter" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Learn about personalized plates#3_0" } ], "role": "user", "turn_id": 13, "utterance": "what are the costs?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Learn about personalized plates#3_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Learn about personalized plates#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "initial cost = $35.00, annual fee = $18.75" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Learn about personalized plates#3_0" } ], "role": "user", "turn_id": 15, "utterance": "what are personalized plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Learn about personalized plates#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "personalized plates are standard series plates that have a combination of numbers and letters that you select" } ]
e4a72c6929c792b520f6c54a1876b42c
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Can you give me any additional information about renewing my non-driver ID card?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 2, "utterance": "Like, in the case of overseas renewal." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "92", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "When you are out of the country you can renew your non-driver ID card via mail." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 4, "utterance": "What are the time limits to renew the non-driver ID card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "The limits are: 1 year before and 2 years after your non-driver ID card expires." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "62", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "63", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "64", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 6, "utterance": "What documents can I submit as proof of SSI?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "62", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "63", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "64", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "As prove of SSI we accept the Notice of Award notifying you that you are eligible for SSI benefits." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "80", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 8, "utterance": "What if I renew more than 41 days before turning 21?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "81", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "in that case, you'll receive your ID with an \"Under 21\" message written on it." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Are there any fees for renewing online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "You'll just have to pay the regular fee for renewing your non-driver ID card." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "123", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 12, "utterance": "so, for renewing online the fee is?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Just the normal fees paid for a non-driver ID card renewal." } ]
61546901b0571e6dbfeeb7518242a622
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "can you give me more information about renewing the non-driver ID card?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "84", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 2, "utterance": "My status is Temporary Visitor." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "85", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "You'll be able to renew your non-driver ID card only if your Temporary Visitor status is not expired at the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "85", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 4, "utterance": "So how can I renew my non-driver ID card?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "85", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "You can do it online, via mail or at a DMV office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "106", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 6, "utterance": "I got my non-driver ID on February 12, 2917. It's not enhanced. What kind of ID do I have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "107", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "In your case, you have a Standard document." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "80", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 8, "utterance": "Can I renew more than 41 days before my 21st birthday?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "81", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "You can but your ID will have a \"UNDER 21\" message on it." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "82", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 10, "utterance": "What if my renewal is processed 40 days before my birthday?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "83", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "We'll send you your non-driver ID card with the \"UNDER 21\" message on or near your birth date." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "101", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 12, "utterance": "In case my non-driver ID is expired for over 2 years can I still renew it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "102", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "103", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "you have to apply for an original non-driver ID card." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "86", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 14, "utterance": "My Temporary Visitor status was recently extended, what should I do now?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "87", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "88", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "89", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 15, "utterance": "Go to a DMV office with your updated paperwork from the DHS. We'll use your updated paperwork to update our records to show that your status has been extended so you can renew your non-driver ID card. Your new card will show the new temporary visitor expiration date." } ]
f2d608682c8cbb0385eeb42321a8b8bf
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Yes, I need to know more about how to renew my non-driver ID card" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "You must know that you can only renew your non-driver ID card if it's between the time limits of 1 year prior and 2-year post its expiration date." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 3, "utterance": "What if it's expired for more than 2 years?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Then you can't renew it, no exceptions." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Order personalized plates#1_0" } ], "role": "user", "turn_id": 5, "utterance": "I was just thinking about asking about personalized plates. Where do I see the choices for picture plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Order personalized plates#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "You can see them all online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "4", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Order personalized plates#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Is there somewhere that list more about personalized plates fees and such?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "4", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Order personalized plates#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes, online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Order personalized plates#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Can I chat with someone online about it?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "41", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Order personalized plates#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can call 1-518-402-4838." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Order personalized plates#1_0" } ], "role": "user", "turn_id": 11, "utterance": "What are the different categories of picture plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Order personalized plates#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Order personalized plates#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "We have lots! I Love NY Adventure, Sports, lots to see." } ]
17e23ffdff3fc640ee20c289db04b4de
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I need all possible information about renew my non-driver ID card, please." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "78", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Are you under 21 years old?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "78", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 3, "utterance": "No, I'm already 21 years old" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 5, "utterance": "How do I renew if I am out of the country?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "92", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "No problem if you are out of the country, you can renew by mail." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "113", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I have completed the steps to renew by mail but I have not received a renewal notice, what should i do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "114", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "116", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You can use an Application for Permit, Driver License or Non-Driver ID Card, form MV-44 or or you can come to a DMV office when you can." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "109", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 9, "utterance": "I'd rather go to an office to keep my Standard document type, what are the steps?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "110", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "112", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You must follow the steps that I will indicate and complete the renewal notice MV-2 we mailed you." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "101", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 11, "utterance": "My non-driver ID expired 3 years ago, is this a problem?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "102", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "103", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Don't worry, we can solve it. You must apply for an original non-driver ID card. You can see the steps you should take in \"Get a non-driver ID card NDID\"." } ]
0c6786f81c94934345e2074304157f40
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to renew my non-driver ID card, please, help me with info about it." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "You can renew 1 year before and up to 2 years after your non-driver ID expires." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 3, "utterance": "Can I renew my non-driver ID card if it expired 3 years ago?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "No, just 1 year before and up to 2 years after your non - driver ID expires." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 5, "utterance": "I am going out of the country for a while and would like information regarding the renewal of my non-driver ID, can you help me with this, please?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Before your trip I recommend that you go through a DMV office and get an Enhanced or REAL ID , and avoid a second office visit later." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I just remembered another question. Once I surrender my license, how will I know when my knew one is mailed?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "78", "doc_id": "Pay suspension termination fee#1_0" }, { "label": "solution", "id_sp": "79", "doc_id": "Pay suspension termination fee#1_0" }, { "label": "solution", "id_sp": "80", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "DMV will mail you a new document , not the one you surrendered" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "user", "turn_id": 9, "utterance": "even when driving is not allowed" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "ou can not drive until the suspension period ends , you pay a suspension termination fee of $ 50 and have valid driver license ." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "user", "turn_id": 11, "utterance": "If i have a definite suspension" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Pay suspension termination fee#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "your suspension order will tell you how long the suspension period will last" } ]
a70a7d758d76cc8dba308e91f90033b5
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I'm looking for some information on renewing my non-driver ID card #1 please." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "78", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 2, "utterance": "I will be turning 21 soon, so I need to know what additional requirements there are for me to renew my non-driver ID card#1?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "79", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "In order to renew your non-driver ID card #1, it is our requirement that you wait until you are within 40 days of your 21st birthday to renew." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "80", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 4, "utterance": "Will I be subject to a fine if I attempt to renew my non-driver ID card#1 41 days or more before my 21st birthday, or will it be allowed through as I'm so close to the date?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "81", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "If you attempt to renew your card within 40 of your 21st birthday, we will process it and your ID will actually have the words UNDER 21 on it on or near the date of your birthday." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 6, "utterance": "I will be living overseas for the next two years at least. Will I need to pay the regular fees for a non-driver ID card renewal under these circumstances?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, you will need to pay the regular fees for a non-driver ID card renewal even if you are living out of the country. The fees will not be discounted in a situation such as this." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "49", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "50", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 8, "utterance": "Will I be eligible for a reduced fee or 'No Fee' non-drivers ID if am in receipt of Supplemental Security Income (SSI) and I am under the age of 62?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "49", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "50", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "Yes, if your circumstances dictate that you do receive Supplemental Security Income SSI and if you are aged 62 or younger, the fee you will be charged is $6.50." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Mailing documents is my preferred choice of communication. Can I please confirm the address that I can mail my ID renewal to is NYS Department of Motor Vehicles207 Genesee Street , Suite 6Utica , NY 13501 - 2874? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "44", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Yes, I can confirm that information is correct." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 12, "utterance": "If I am out of the country, how will the Department of Motor Vehicles contact me if they required additional information?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "92", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "It is a requiredment of the Department of Motor Vehicles that if you are overseas you must renew your non-drivers ID card through the mail. You will be including your overseas address with this application for their records." } ]
1364eae566e50d145d38f5a7a9199c79
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "77", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Good morning, i wanted to know if there is any kind of additional information about renewing a non-driver ID card?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 2, "utterance": "More exactly, if i need to renew it in case i go overseas?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "92", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "Yes, you must renew your non-driver ID card if you are planning to go overseas. You can do it through mail." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "82", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 4, "utterance": "Ok. I'm turning 21 soon, so i was wondering if i won't have any problems renewing my ID before that date or if must wait until i turn 21?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "83", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "Well, in case you go through renewal for at least forty days before your birthday, you'll be issued a non-driver ID card with the words UNDER 21 on it, near of your birthday date." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "109", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 6, "utterance": "Right, i'll keep that in mind. Now please, i'm willing to go to an office and renew my ID there, but i would like to keep my standard document. What should i do in that case?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "110", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "112", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "Very well. In that case, you'll need to complete the renewal notice form MV-2 that we mailed to you in order to proceed." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "49", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "50", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 8, "utterance": "Ok, yeah, i received that form. And what about the possibility for an ID with reduced fee or none at all?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "49", "doc_id": "Renew non-driver ID card#1_0" }, { "label": "solution", "id_sp": "50", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "That will depend if you meet the requirements. For reduced fee ID you have to being on receiving supplemental security income and to be under sixty two, which would get you a $6.50 fee." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "123", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "user", "turn_id": 10, "utterance": "Ok, and what about fees if i renew via online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "124", "doc_id": "Renew non-driver ID card#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "In that case, you'll have to pay the normal fees applying to a non-driver ID card renewal process." } ]
8a5ac0e2bf626e717e4e969663da381f
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know more about transfer credit." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 2, "utterance": "Like, what if I transfer my remaining registration to another vehicle?." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "In that case, your new registration will expire the same date as your old one, and you can only do this for an new original registration. You can not use it to renew a registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "21", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 4, "utterance": "If I'm eligible for a refund, how can I get one?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I also wants to request a transfer receipt." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "When not eligible for a refund or wanting a transfer receipt, the DMV office can give you a Receipt FS-6 T for you to use to transfer the registration to another vehicle." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "21", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 7, "utterance": "You know about where the DMV office is. I reside in New York City and am exempt from New York vehicle use tax, what should I do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "22", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "In your case, you should get form UT-11 from a local DMV office or a DMV call center." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "17", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 9, "utterance": "I want to know more about these taxes." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can ask the city or county where you currently reside or have your business." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 11, "utterance": "I want to know more about the registration fee chart." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "The fees on this chart are for commercial vehicles that are less than 18000 lbs in weight. For diesel commercial vehicles that are 8501 pounds or more in weight, there is an additional fee." } ]
109f22ac5c3c1b67d7209117629d068b
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know more about the refunds-" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "I can give you some examples of how the refunds are determined." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "yes please, tell me how are the refunds determined." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "5", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 5, "utterance": "There's more to passenger class than meets the eye. Okay, that's it. But what if I have a pick-up truck that weighs less than 6,001 pounds empty?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Then you may register it in the passenger class if it meets our conditions." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "67", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I assume I'll find those conditions on your website. Well, can I register my pick-up at the DMV office then?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes. Simply bring your completed registration application and additional documents to a local DMV office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 9, "utterance": "What if I had custom plates on my pick-up?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "45", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" }, { "label": "solution", "id_sp": "46", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Then your new registration documents will list the numbers from your plates. The DMV will send you new passenger custom or personalized plates by mail. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "10", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "user", "turn_id": 11, "utterance": "But what if my pick-up had an unladen weight GREATER than 6,000 lbs?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Register a pick-up truck as 'passenger' class vehicles#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Then you may register it in the passenger class if it meets our conditions." } ]
39e9f12a285bcdf6494f06da908cb4ba
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know more about refunds" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Do you want an example to show how the refund amount is determined?" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Yes, please show me the example." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Let's say you paid 137.50$ to register your vehicle for a period of 2 years. In the amount paid, there is included a 62.50$ for the two years or the registration, 32.25$ per year, 50$ for the title certificate and 25$ for the vehicle's plates. In this case, the amount to refund would be of 30.25$" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "27", "doc_id": "Register a moped#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Do you have any knowledge of reservation? What do I do if my county does not have an online reservation system?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Register a moped#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "You would need to make a reservation through one of our office locations, you can check the locations and hours." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Register a moped#1_0" } ], "role": "user", "turn_id": 7, "utterance": "What If I don't have one of these required documents?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Register a moped#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You must provide other kinds of proof of both identity and age." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "5", "doc_id": "Register a moped#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Should I pay attention to any special requirements to operate a moped?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "6", "doc_id": "Register a moped#1_0" }, { "label": "solution", "id_sp": "7", "doc_id": "Register a moped#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Register a moped#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "The requirements are the same as those for motorcycles. You must have a driver license and register your mopen to drive it on streets and highways. There are some exceptions for these requirements though." } ]
104d1097994329cdd43ca3c68e8d2952
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know how the refunds are determined and the period in which I should surrender my plates." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "I can give you an example of how a refund is determined." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "42", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Can I get a refund for the first year of my registration after receiving a refund for the second year?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, but only if you have the unused registration sticker and stub. If so, then you are eligible for the refund of the first year of the registration. You have a maximum of 60 days after the date the registration was made to apply for a refund for the first year of the registration fee." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "60", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "In case the registrant passed away, can I get a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "62", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "63", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "64", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Okay, that's it. Do I need to contact you or a motor vehicle department in another state for registration?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You must contact the motor vehicle agency in the other state to determine if their laws require that you register your vehicles there. The definition of \"resident\" is different in each state." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "82", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Is it also possible to do it by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "83", "doc_id": "Register a vehicle when you are out-of-state#1_0" }, { "label": "solution", "id_sp": "84", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes. Simply mail your completed registration application, additional documents and payment to a DMV office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "86", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "user", "turn_id": 11, "utterance": "That's good to know. Can you suggest a topic I should search for?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "87", "doc_id": "Register a vehicle when you are out-of-state#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Registration." } ]
f59a8ce9d1ed1d8b71ade2ac4015675b
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Tell me about rounds and transfer credit." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 2, "utterance": "I want to transfer my remaining registration to another vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "When transferring your remaining registration to another vehicle, take into consideration that the new registration will expire the same day as the old one, and you can only use the transfer credit for a new original registration, you can't use it for a renewal." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 4, "utterance": "How can I know if am eligible for a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "24", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "After you surrender your plates, your Receipt FS-6 T indicates if you are eligible for a refund. If you are and you do not request a transfer receipt, your refund will be processed automatically and you'll get it in your mail after some weeks." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Can I still apply for a refund if the registration sticker was attached to the plate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "No, in that case, the sticker can't be removed and you won't be able to apply for a full refund." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 8, "utterance": "What is needed to apply for the 2-year refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "The 2-year registration fee refund can only be applied if the registration was never used and it hasn't been more than 60 days from the date the registration was issued." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 10, "utterance": "So if I applied for a registration but never used the registration sticker, can I get a 2-year refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "yes, you can apply for a refund of the 2-year fee you paid when you renewed the registration." } ]
df07ff5b0fc1377a18c2d194663aedef
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "How would I go about getting a refund for my surrendered vehicle plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "I can give you an example to explain how your refund amount is determined" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What happens if my name has changed since I registered the plates, can I still get a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "If your name had changed and you are looking for a refund, bring the plates with you to the DMV office when surrendering. Yu must request a transfer receipt and not a refund receipt. You then send these to the address that you'll find on the Request for Refund MV-215 form" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Can I, by the way, renew my registration online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "In most cases, but some vehicles can not be renewed online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 7, "utterance": "What else can I complete online instead of going to the office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "You have the ability to change your name or address and check your registration status online." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Where can I register my car?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can register at any DMV office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "Do any special situations apply to you, such as farm vehicles, no title or more than one owner?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "33", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Yes, it's a farm vehicle." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "The procedure for registering that will be slightly different, so come to the office and we can walk you through it." } ]
89aadcde99e902d8436070d08e069abc
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What amounts are refundable if I return my plates to the DMV? " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Are you wanting to transfer the remaining registration credit to another vehicle that you need to register? " }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I wasn't wanting to transfer the credit that way. I was not aware that I could, but, since you said that it is possible to transfer the remaining registration credit to another vehicle, I might wait as I am about to purchase my husband a new car. " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "When you surrender your vehicle plates to the DMV, you may be eligible to transfer the remaining registration credit to another vehicle you want to register, or get a refund for the registration fee. You get a refund or registration transfer credit for your vehicle plate fee, title certificate fee and any other fee or tax that you paid when you registered the vehicle. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 5, "utterance": "There is something more about the referable amounts of DMV. So what is the county use tax table?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "The chart have the same name, county use tax chart." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Where can I know more about these taxes?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "You can ask your city or county about these taxes." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Help me determine the correct fee." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "ok, you have to add 3.25% to the fee listed in the chart and then change the value you get to the nearest 0.25$." } ]
89b0a713771066b38c48080368de35a1
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I was wondering if you could give me some more information about whether i can transfer credit from my old vehicle plate?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "null" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "am i able to transfer my remaining registration to another vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "yes, however, there are a few conditions, you can only transfer credit for a new original registration, the new registration will expire the same day as your old registration, and you can not use it for a registration renewal" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "20", "doc_id": "How to renew a registration#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Another question for you regarding vehicle registration renewal, can I renew my registration by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "21", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "22", "doc_id": "How to renew a registration#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Absolutely. You'll need to mail the bottom part of your registration renewal notice MV-3 or OP-3 to the address listed on that notice, as well as a personal check or money order payable to the Commissioner of Motor Vehicles for the fee." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "How to renew a registration#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "Do you have your MV-3 or OP-3?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "How to renew a registration#1_0" } ], "role": "user", "turn_id": 8, "utterance": "Yes, I do." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "24", "doc_id": "How to renew a registration#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "Excellent. For future reference, you would need to complete the Application for Duplicate/Renewal Registration form that I mentioned earlier, if you did not have your MV-3 or OP-3." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "3", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "How to renew a registration#1_0" } ], "role": "user", "turn_id": 10, "utterance": "How long will it take for me to receive my new registration documents?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "3", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "How to renew a registration#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Your new registration documents will arrive in the mail about 10 days after you renew." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "30", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "31", "doc_id": "How to renew a registration#1_0" } ], "role": "user", "turn_id": 12, "utterance": "Where do I need to mail my information and payment to, if I choose to renew by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "30", "doc_id": "How to renew a registration#1_0" }, { "label": "solution", "id_sp": "31", "doc_id": "How to renew a registration#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "You'll need to mail your form and payment to the New York State Department of Motor Vehicles Utica Processing Center, P.O. Box 359, Utica, NY 13503." } ]
138ae1f1ab162a94afb61208917b8b39
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "how do i transfer credit?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "if you transfer your remaining registration to another vehicle your new registration will espire the same day" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "doesnt apply to me" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "how can i get a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "the dmv office issues a receipt that you can use to transfer the registration to another vehicle." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "50", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "can i get a refund if i changed my name?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "51", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "yes. follow these instructions. surrender the vehicle plates at a dmv office and quest a transfer receipt not a refund receipt" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "51", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 9, "utterance": "how do i prove the name has changed?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "51", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "a photocopy of the marriage certificate" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "49", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "is it possible to receive a refund of the first year of my registartion fee?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "49", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "dmv will process a refund of the first year if eligible" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 13, "utterance": "how can i get a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "your receipt FS-6 T indicatiates if you are eligible to receive a refund" } ]
3f8f1a88dfd74010dde6ac5113acbfd3
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I need help with transferring a credit." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Do you need to transfer your remaining registration to another vehicle?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 3, "utterance": "No, I don't need that." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 5, "utterance": "How can I get my refund ? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "34", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 7, "utterance": "How do I apply for a full 2-year refund if the registration was never used?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "If the sticker was attached to the windshield or vehicle plate, you cannot remove it and apply for a full refund." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Can I turn in the plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes you can do that." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 11, "utterance": "How do I turn in the plates?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "When you surrender them, your receipt FS-6 indicates if you are eligible to receive a refund." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "74", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "user", "turn_id": 13, "utterance": "If the sticker was attached to the windshield or vehicle plate of a registrant who has died, can we get a refund?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "75", "doc_id": "Refunds and transfer credits for surrendered plates#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "You cannot remove the sticker and apply for a refund." } ]
44cf37b5fdf9df6ba7dd7a8974ec5628
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know about the pre-licensing course." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "This is a DMV-approved and standardized classroom course that teaches you all you need to know as a new driver, such as: driving within the highway transportation system." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What should I do in case I encounter stop lines or crosswalks?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You should stop before crossing them." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 5, "utterance": "What should I take into consideration for my road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Remember to steer smoothly in all circumstances, accelerate in a controlled and smooth way and don't force the engine or cause it to stall." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I'd like to know if is it necessary to pass the vision test at the DMV office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "of course you will need\n  pass a vision test at the DMV or bring a full eye test report PDF [2] MV-619 s\n  turn in your departure - from - state license, unless it is lost or stolen" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "57", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 9, "utterance": "and when i pass the exam what should i do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "58", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "59", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "When you pass your driving test, you must turn in your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 11, "utterance": "and in which cases can I not change my license?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "8", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "You cannot change your license if it is\n    suspended or revoked\n    lost or stolen" } ]
ba54ac0b3f928a9b6e57f82ef689e8ae
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What are the things that I need to organise before I am eligible to take my road test?\n" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Firstly, you will need a learner permit, and please remember that you must obey all rules and conditions that are applicable to being a learner driver. You must also have completed a Pre-Licensing Course OR a high school/college Driver Education Course" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Are there age restrictions involved regarding the amount of supervised practice driving that I should have" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "In order for you to be eligible to take the road test, you must have a minimum of 50 hours of supervised driving practice completed" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "66", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 5, "utterance": "I am very happy that if I feel dissatisfied I can complain. It is very great. I have another question. What if I come from another country, but I pay taxes?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "68", "doc_id": "Exchange your out-of-state driver license#1_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "In that case a judge considers these facts to decide if your intent is to make NYS a \"fixed and permanent\" residence." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "13", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Makes sense. Do I need to visit a DMV office?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "14", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes, this transaction can only be processed in person, at a DMV office." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "Do you wish to get a quicker service?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "23", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 10, "utterance": "No, that's fine. I just want to get this done." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Are you from another county than New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "25", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "user", "turn_id": 12, "utterance": "Yes, I come from another county." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "26", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Then please refer to the office locations and hours on our page." } ]
51d3f9d3eb1266abb9d9ed4ec2cd6cc7
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Anything I need to do before taking the road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Once you get your learner permit, you have to obey the restrictions on where and when you are allowed to drive. You should also complete a 5-hour pre-licensing course or a high school or college driver education course." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "How long it lasts the pre-licensing course certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "The pre-licensing course certificate lasts for 1 year from the date it is issued, and the student certificate of completion lasts for two years." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "61", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 5, "utterance": "There is something else about Enhanced or REAL ID, if I had a REAL ID, but it has been misplaced, can I replace it by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "62", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, indeed, you can. If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "125", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "126", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "127", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 7, "utterance": "What is the charge associated with replacing a REAL ID by mail? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "125", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "126", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "127", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You should include a money order or check for $17.50 made payable to \"Commissioner of Motor Vehicles\". " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 9, "utterance": "What is the address for replacing a REAL ID by mail? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "91", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "93", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "125", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "126", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "127", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 11, "utterance": "What forms of payment were acceptable for paying for the replacement of my REAL ID by mail? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "125", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "126", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "127", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "If requesting by mail, you can include a check or money order. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "78", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 13, "utterance": "What forms of payment would be accepted if I went to the DMV? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "78", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "124", "doc_id": "Replace license or permit#1_0" } ], "role": "user", "turn_id": 15, "utterance": "How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "125", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "126", "doc_id": "Replace license or permit#1_0" }, { "label": "solution", "id_sp": "127", "doc_id": "Replace license or permit#1_0" } ], "role": "agent", "turn_id": 16, "utterance": "If you have recently moved, you need to first change your address and then order the replacement card." } ]
00b9b06b91df76a0812b1b9c9ab4d549
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "I have 6 months with my Pre-licensing Course Certificate, how much longer is it valid?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "It is valid for 1 year since the certificate is issued, while a Student Certificate of Completion is valid for 2 years." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "63", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "65", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "66", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What should I know about speed and following distance when practicing for my road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "63", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "65", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "66", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Always respect the posted speed limit and adjust your speed taking into account factors such as weather, road, visibility and traffic conditions. Maintain adequate \"cushion\" space between your vehicle and the ones you are following. Always keep in mind the \"two second rule\" described in the Driver's Manual." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Is it okay to cross a crosswalk during my road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "No, you must stop before crossing the crosswalk." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "19", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Also, I need to find out about REAL ID or Enhanced, what if I just wanted a Standard ones?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "For the Standard ones that only display \" NOT FOR FEDERAL PURPOSES \", you would just need your current NY State license as proof." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 9, "utterance": "So i only need that as proof of identity for the Standard ones?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Yes. You are correct." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "38", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What should I do if i do not have a New York State driver license but still wanted to drive a taxi or livery vehicle in New York City?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "38", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "First you need to get a Class E driver license instead of Class D. Then, you would need to contact the Taxi and Limousine Commission [ 6 ] and take not that from October 2020 onward, to board a domestic flight, you will need an Enhanced or REAL ID unless you already have a passport." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 13, "utterance": "Could i just use the Standard ones for traveling?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "8", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "9", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "No. After October 2020, you would need an Enhanced or REAL ID." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "39", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 15, "utterance": "How can I know what type of ID that I have?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "label": "solution", "id_sp": "42", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 16, "utterance": "If your license or permit was issued before October 30, 2017, then you have a Standard document. The Newly issued Standard license and permits state ' NOT FOR FEDERAL PURPOSES '." } ]
35328f61ba249a44bc7f5a338a1c90f8
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Good morning. I'm preparing for my road test, I'ld like to know how much supervised practice driving I must get before taking my road test. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 2, "utterance": "I'm 17 years old, can you help me with that please?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Morning! Before taking your road test (as you are 16) you must have a minimum of 50 hours of supervised practice driving. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Get a motorcycle license#1_0" } ], "role": "user", "turn_id": 4, "utterance": "Do you have any idea what a motorcycle license entails? What happens if I pass the driving test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "38", "doc_id": "Get a motorcycle license#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "You will receive a temporary motorcycle's license from the examiner." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "75", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Do you have any suggestions on what should I do if my vision is obstructed after stopping behind the crosswalk?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "76", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "77", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "78", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "You have to move up until you can clearly see your way, remember to stop again if it's necessary" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "90", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 8, "utterance": "I am aiming for a MJ license because I'm into motorcyles, does the 50 hours of supervised practice applies to MJ as well? " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "91", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Pretty much the same. You must have a minimum of 50 hours of supervised pratice driving, and that includes at least 15 hours after sunset. So driving 15 hours at night is important. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 10, "utterance": "Thanks!!! That's really helpful. BTW, if I want to change my license from one class to another, would I need a Pre-Licensing Course Certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "No, you don't need a Pre-Licensing Course Certificate or a SCC, you can apply for changing your license class with just a Valid NY state driver license. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "93", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 12, "utterance": "What if I lose my certificate?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "94", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "You should contact the school that issued it to obtain a replacement. " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 14, "utterance": "One more question,as I want to get a motorcycle license do I need additional requirements?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "46", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "Yes, there are additional requirements. You can visit www.getamotorcylelicense.com to see them. " } ]
cad9280bb06cb196e2dc7fc3cc233eb4
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Yeah, hi, i went through pre-licensing course and got my certificate, but i wanted to know how much time is it valid before expiring?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Sure, no problem. Your certificate will be valid for one year period, starting on the date it was issued to you. In case you have a certificate of completion, that will be valid for a two years period." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "48", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Great, thanks. Another question, please. What do i need to know for doing the road test? Need to practice something specific?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "52", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "53", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Certainly. It's a road test, so you'll need to practice some basics moves, so they know you are ready, for example you must focus on steering and acceleration, basic stuff." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Oh, i see, thanks. Sorry, but again about the certificate, did you mention a different one from pre-licensing, and that being valid for a greater period?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "30", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "That would be Student Completion Certificate, and that will be valid for a two years period, unlike your Pre-licensing that only is valid for one year." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "27", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 7, "utterance": "One more thing for New York residents. What happens if anyone drives without a driver's license in New York State?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "27", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver's license or vehicle registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "29", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What happens if I pay taxes or my children attend school in another state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "If you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intention is to make New York a \"fixed and permanent\" residence. Under this law, students from other states or other nations who attend school in New York State are generally not considered New York residents." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 11, "utterance": "okay. Another question, I am planning to return to my country and I will need my foreign driver's license." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "ask the test drive examiner how to make sure your foreign driver's license is not destroyed." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 13, "utterance": "and what restrictions are there if you are under 18?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "59", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "if you are under 18, the additional restrictions explained in the GDL Graduated Driver License Act and drivers under 18" } ]
beac17d6984c3184c0dc7f51ff19f154
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi, i need to do some pre-licensing course but don't know what's that, can you help me´?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "No problem. Pre-licensing course is a DMV-approved, standardized classroom course that will fill you in on many topics that are important to you as a new driver." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Ah, i see. So you need that before i get my license. Um, by the way, right now a friend of mine wants to change its license class, does he needs pre-licensing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "If he is in possession of a valid NYS driver license, he doesn't need to have a pre-licensing course certificate o a student certificate of completion in order to change license's class. The same will apply to you." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "42", "doc_id": "Get a learner permit#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Can you please tell me on what to expect after I pass my road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Get a learner permit#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "the examiner will give you an interim license that allows you to drive" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "6", "doc_id": "Get a learner permit#1_0" } ], "role": "user", "turn_id": 7, "utterance": "What should I do to prepare to take the written permission test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "7", "doc_id": "Get a learner permit#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "study the New York State Driver's Manual and take the practice tests" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Get a learner permit#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "want to know what you need to pass?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Get a learner permit#1_0" } ], "role": "user", "turn_id": 10, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "6", "doc_id": "Get a learner permit#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Get a learner permit#1_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Get a learner permit#1_0" } ], "role": "user", "turn_id": 12, "utterance": "What else should I do to prepare?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "34", "doc_id": "Get a learner permit#1_0" }, { "label": "solution", "id_sp": "35", "doc_id": "Get a learner permit#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "learn how to find a pre-license course and prepare for your practical exam\n must follow all restrictions on learning permits" } ]
2e1891c524bfaf1356e54bacf04e22c7
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Hello, I'm getting prepared for my road test and I'd like to know how much supervised practice driving must I get before I take my road test" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Are you under age 18?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "Yes, I'm 16" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "You must have a minimum of 50 hours of supervised practice driving with: \na) at least 15 hour at night after sunset \nb) at least 10 hours in moderate to heavy traffic" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 5, "utterance": "What are the conditions that I must met to be able to drive a car or a motorcycle in New York State?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "musts\nbe at least 16 years old 1 ands\nhave a valid New York State driver license or learner permit " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Do you have a New York State learner's permit or one issued in another state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "you must follow New York State permit restrictions" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 9, "utterance": "and which are they?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 10, "utterance": " a valid driver license or permit issued by another state or country" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "16", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 11, "utterance": "what should i do after i am eligible to redeem it for a license" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "16", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "you may be eligible to exchange it for a New York driver license see Exchange an out - of - state license , or see other information about moving to New York [" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "29", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 13, "utterance": "If my children attend school in another state?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "30", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "31", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "a judge considers these facts to decide if your intent is to make New York a \" fixed and permanent \" residence . According to this law , students from other states or from other nations who attend school in New York State are usually not considered residents of New York" } ]
9e0bcd0829b9e8d7cbe70acc7e9c57bd
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "Is there a minimum amount of proven supervised practice driving that I must have before I can take the raod test?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "What age are you? The reason I ask is because there are different rules that relate to applicants that are aged under 18 and those that are aged over 18" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I am under 18" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "As you are under 18 years of age, you must have a minimum of 50 hours supervised driving practice before you are eligible to take the road test " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Is there any information about out-of-state and foreign driver license? What if I am a tourist and I have a driver's license from another country?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "39", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "40", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "41", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "If you have a driver's license from another country, you don't need to have an International Driving Permit, but it is useful. The permit verifies in multiple languages that you have a valid driver's license. Police officers who cannot read the language of their foreign driver's license will be able to read the permit." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 7, "utterance": "and what are the requirements to drive in the state of new york?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Driving in New York State#3_0" }, { "label": "solution", "id_sp": "5", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "should\n be at least 16 years old 1 and have a valid New York State driver's license or learner's permit" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 9, "utterance": "and would you accept the Visitors license from other countries?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Do you have a driver's license from any other nation?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "44", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 11, "utterance": "do not" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "43", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "50", "doc_id": "Driving in New York State#3_0" } ], "role": "user", "turn_id": 13, "utterance": "and are students from other states considered new york residents?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "51", "doc_id": "Driving in New York State#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "Students from other states or from other nations who attend school in New York State are not normally considered residents of New York State." } ]
0b8d9d4a57c74fd258bae3dee63c7cb1
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "How can I prepare for my road test?\n" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "First you need to obtain a learner permit and follow the restrictions on when and where you are allowed to drive." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "I see. Anything else I need to do?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "No, that should cover the preparations." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I have another concern on which counties are included in MCTD fees?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Bronx, Kings Brooklyn, New York Manhattan, Queens." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Do the Class M and MJ fare support the Motorcycle Safety Program?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes. Part of the Class M and MJ fee supports the Motorcycle Safety Program in New York State." } ]
71f3f1c3f98c38463b0cb2610b21a63a
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "How do i find the pre-licensing course?\n" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "10", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "11", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "12", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "This is a course from the DMV," }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "20", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "How can i find providers in my area?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "20", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 4, "utterance": "Look online or in the telephone directory." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "9", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 6, "utterance": "Tell me how many hours of supervised driving i need before taking the road test?\n" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "have a minimum of 50 hours of supervised practice driving with\n [41] at least 15 hours at night after sunset\n [42] at least 10 hours in moderate to heavy traffic\n" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "38", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 8, "utterance": "this doer not apply to me." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "37", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 10, "utterance": "Is a Pre-Licensing Course Certificate needed to switch my license?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "No you do not need that." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "67", "doc_id": "Get a motorcycle license#1_0" } ], "role": "user", "turn_id": 12, "utterance": "Thanks, I want to remain in New York for a few months and would like to become a New York resident. Will I be able to swap my out-of-state motorcycle license for a New York one in that case?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "68", "doc_id": "Get a motorcycle license#1_0" }, { "label": "solution", "id_sp": "69", "doc_id": "Get a motorcycle license#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Yes, when you become a NY resident, you can exchange your license for a NY license." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "90", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "91", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 14, "utterance": "What should I do during my road test practice? What do I need to do if I have a Class DJ permit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "90", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "91", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "You need to have a minimum of 50 hours of supervised practice driving that includes at least 15 hours of driving after sunset before you take a road test" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "73", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 16, "utterance": "Should i practice stop lines and crosswalks for my driving test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "74", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 17, "utterance": "Yes you should practice this." } ]
381cd42267cb4295c4f769153431200b
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What do I need to do before I take my road test?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Once you have a learner permit you must obey the learner permit restrictions on where and when you may drive." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "76", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "77", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "78", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What should I do if my view is blocked after stopping at a crosswalk?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "76", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "77", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "78", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "Move up until you can clearly see your way, then stop again if necessary." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Are there restrictions on a learner permit?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "2", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "3", "doc_id": "Prepare for your road test#3_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Prepare for your road test#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, there are restrictions on where and when you may drive." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "19", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I am looking for a Standard license that will display 'NOT FOR FEDERAL PURPOSES', what ID should I bring with me?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "In this instance, you must bring your current NY State license as proof of identity" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "39", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "user", "turn_id": 9, "utterance": "What happens if my license was issued before October 30, 2017 and is not Enhanced?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "40", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Well in this case, you have a Standard document" } ]
23e3cb76dc48a1e66423d878567f2908
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "109", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Can I file an appeal by mail?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "110", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "You don't want to file the appeal online?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "110", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "I don't" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "109", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Ok, in case you want to file the appeal online, remember that the traffic ticket must display the words \"Traffic Violations Bureau\" at the bottom of the ticket." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Yes, the traffic ticket must have the words \"Traffic Violations Bureau\" at the bottom." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Do I have to submit all the exhibits and documents to the hearing officer?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Yes, otherwise any of the exhibits and documents may not be filed with the appeal." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "91", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "93", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Can I avoid to pay the fine after filing an appeal?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "91", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "92", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "93", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "no, you have to pay the fine, filing an appeal won't change your obligation to pay the fine." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 11, "utterance": "What if my traffic ticket does not show the words \"Traffic Violations Bureau\" at the bottom?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "11", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "It has to display the words \"Traffic Violations Bureau\" at the bottom of the ticket, if not then you can't file an appeal with the Department of Motor Vehicles." } ]
2d369e7ac1a0c0ab5362f85d7b6379b5
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Can I send an appeal by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Yes, you can. You should use the Traffic Violations Bureau Appeal AA-33 form and mail your appeal plus a 10$ appeal fee." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "Can I mail the DMV exhibits that can't be submitted online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "35", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "36", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes, you can mail any exhibits that you can't submit online. Take into consideration that any exhibits or documents not submitted to the hearing officer may not be filed with the appeal." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "51", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 5, "utterance": "What info do I need to submit for an Additional Argument?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "50", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "51", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "You can submit your name, date of birth and the 3-digit appeal access number." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "user", "turn_id": 7, "utterance": "I have another question regarding the insurance reduction. How do I get the reduction after I finish the course?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "21", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "user", "turn_id": 9, "utterance": "Can I get more than one reduction?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "21", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "It may be possible. \nContact your insurance company or agent to learn if both reductions will be given at the same time" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "How insurance premium reduction works#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "How insurance premium reduction works#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "user", "turn_id": 11, "utterance": "Does it prevent general premium increases?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "12", "doc_id": "How insurance premium reduction works#3_0" }, { "label": "solution", "id_sp": "13", "doc_id": "How insurance premium reduction works#3_0" }, { "label": "solution", "id_sp": "14", "doc_id": "How insurance premium reduction works#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "PIRP does not prevent general premium increases , or premium increases due to violations or accidents" } ]
5ebb9e521aaf7a0cc2bfaa802c02de26
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "66", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to know how to check the status of my appeal online" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "67", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "you the Appeals Board will acknowledge the receipt of your appeal form and fee by sending you a letter." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "What is the time limit to submit an additional argument?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "you have to submit the additional argument before 30 days has passed since the transcript you ordered has been sent to you." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "About problem driver restrictions#3_0" } ], "role": "user", "turn_id": 5, "utterance": "I see. this week I will send you the remaining documents. Is there a way to get the restriction lifted early?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "About problem driver restrictions#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "no, it can not be removed earlier " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "About problem driver restrictions#3_0" } ], "role": "user", "turn_id": 7, "utterance": "How does it work if i am supposed to have a DMV mandated ignition interlock device?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "48", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "49", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "50", "doc_id": "About problem driver restrictions#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "you may have to install the device on any and all vehicles you own and/or operate, and you are also subject to the problem driving restrictions." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "About problem driver restrictions#3_0" } ], "role": "user", "turn_id": 9, "utterance": "am i able to drive through new york state with my out of state CDL license if my new york state record has the problem driver restriction?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "18", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "19", "doc_id": "About problem driver restrictions#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "no, a driver who has been issued with a problem driver restriction on their new york state record can not operate a vehicle in new york state even if an out of state licence was issued." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "35", "doc_id": "About problem driver restrictions#3_0" } ], "role": "user", "turn_id": 11, "utterance": "what happens if i have another violation before i obtain my driver's license with the problem driver restriction?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "36", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "37", "doc_id": "About problem driver restrictions#3_0" }, { "label": "solution", "id_sp": "38", "doc_id": "About problem driver restrictions#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "your drivers license or permit with the problem driver restriction will be withdrawn if you are convicted of any violations such as tailgating or speeding. " }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "57", "doc_id": "About problem driver restrictions#3_0" } ], "role": "user", "turn_id": 13, "utterance": "how much does the installation fees cost for the ignition interlock?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "58", "doc_id": "About problem driver restrictions#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "please go on to the NYS Division of criminal justice services website and click on the ignition interlock page. " } ]
ae51ea12d37797eb0b20d58bdc0171e7
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I need to know how to appeal a TVB ticket, please." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 2, "utterance": "How can I appeal a TVB ticket?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "You must file your appeal within 30 days of the date of conviction and pay a $10 non refundable appeal fee for each conviction appealed. This is the way you can appeal." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 4, "utterance": "What are the deadlines to submit an additional Appeal Argument?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "The Additional Argument must be submitted within 30 days after the transcript you ordered has been sent to you from the Transcriber. To send an additional argument after receiving your transcript, you must access the transaction again and enter the ticket number." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "97", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 6, "utterance": "Is it possible to order a transcript of my appeal?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "98", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "Yes, you can. When the transcript you ordered has been sent to you, you must mail the additional arguments to the Appeals Board within 30 days." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "12", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 8, "utterance": "What happens if my traffic ticket does not have the words \"Traffic Violations Bureau\"?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "In that case, you can't file an appeal with the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 10, "utterance": "I just sent my appeal by mail, was it already accepted?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "5", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "6", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "No,That does not mean that your appeal has already been accepted. This is determinated by the DMV Appeals Board after check the legal requirements of your appeal." } ]
071f1923553841043b7772fdf90e3813
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi, please i need info about appealing a TBV ticket conviction. Can you help me on this?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Sure, no problem. To appeal a TVB, you have two options to do that. You can go online or you can make use of mail service." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "Ok. But i don't have access to a computer and sincerely i don't like using mail service." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 5, "utterance": "Well, i suppose i can go online. Can you tell me what i need to do or if there is any condition to appeal in that way?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "Sure. First, can you tell me when and where you received the conviction, please?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Um, well, that was like a week ago and ocurred here in NYS." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Perfect. As you was convicted in NYS and it was in a time period less than thirty days ago, then you can perfectly use the online option to appeal you TVB ticket conviction." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Ok, thanks. Another question, can i bring an attorney with me to represent me on the appealing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "Sure you can, In that case make sure to supply attorney's name and mailing address when you go online and be requested about that." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Got it, thanks. Sorry but other thing is, do the ticket need to be branded as TVB or it doesn't matter?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Yeah, it does need to have the words Traffic Violations Bureau on it, more precisely on the bottom of the ticket, or you won't be able to file it on the DMV." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "86", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 13, "utterance": "Ok i'll check on that. One more question, please. After i file the appeal, can i appeal the denial of an application, i mean, my application, in order to reopen the default conviction?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "86", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "Yes, you can, but only after the DMV TVB Default Unit has denied your Application to Reopen a Default Conviction." } ]
c2f812d1a303fb0fd98ad9ee815ead0f
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "Hi, i wanna know something about appealing a TVB ticket conviction." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Sure, i can help you on that. Please, can you tell me if you are going to appeal via online or by mail?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "No, i'm not planning to use any of those." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 5, "utterance": "But if i'm needed to choose one, i may just go for the online option." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "I understand you need info about appealing via online, then?" }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "8", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 7, "utterance": "Yes, please. guide me through the online option." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "Perfect. To use the online option, you had to been convicted for traffic offense in a NYS TVB, plus that conviction must have occurred in the last thirty days." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "86", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Ok. Oh and, you know, lets say i pass the procedure and after all that i get a denial on my application, can i appeal that denial later?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "86", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "You can surely do that. But you must know that you can only go for it after the DMV TVB Default UNit has denied your Application to Reopen a Default Conviction." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 11, "utterance": "I understand. So to summarize about what i need to use online,is been convicted in NYS TVB and offense less than thirty days, i'm right?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "9", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "10", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "That would be correct. Your offense must have been convicted in a NYS TVB and happened in a period no more than thirty days." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 13, "utterance": "Oh right, thanks. Glad i got it right. So, what about if a need to appeal something else apart from a TVB conviction?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "59", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "If you have some other penalty in addition to your current TVB conviction, you can make use of the Appeal From DMV Hearing Determination to process that." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "28", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 15, "utterance": "Um, ok, i'll have it into account. One last issue, what i need to submit if i'm going to have an attorney to represent me in the appeal?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "29", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 16, "utterance": "Well, if you are going to use representation, then in the online option, you'll need to submit your attorney's name and mailing address." } ]
992cb79a092b3f4fcf4348ed33db88e7
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I would like to ask about a TVB ticket conviction." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Do you want to appeal for a TVB ticket conviction?It can be done through online or by mail." }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "Yes. That means, i could not go to a physical address to appeal?The only available options is through online or by mail?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "4", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Yes and your appeal must be done within 30 days from the conviction date." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "19", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Perhaps a question unrelated to TVB ticket conviction. What happens if I am found guilty of an alcohol or drug-related offense in New York State?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "20", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "you must bring written permission from the sentencing court , or your probation officer , that allows you to apply for a license" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "12", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "user", "turn_id": 7, "utterance": "What happens if I have a continuation?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "13", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "agent", "turn_id": 8, "utterance": "Your suspension or revocation will begin 20 days after sentencing" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "22", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "user", "turn_id": 9, "utterance": "I have a DWI, what happens then?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "label": "solution", "id_sp": "25", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "You will be required to pay a driver responsibility assessment each year for the next three years" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "15", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What happens if I am convicted of driving under suspension or revocation?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "16", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "label": "solution", "id_sp": "18", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You may be fined and you may be sentenced to jail and/or probation. In addition the police may impound the vehicle you were driving when arrested" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "user", "turn_id": 13, "utterance": "What's the difference between DDP and IDP?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "3", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "role": "agent", "turn_id": 14, "utterance": "They are the same thing, the terms are used interchangeably." } ]
f487e8180d66452b8aeed9e42bab7b55
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "1", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I want to appeal a TVB ticket conviction." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "You can appeal online or via mail." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "2", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 3, "utterance": "I want to appeal a different way." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 4, "utterance": "Has the ticket conviction been issued in the last 30 days?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "7", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 5, "utterance": "No" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 6, "utterance": "You can appeal via mail." }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 7, "utterance": "I cannot send appeal via mail." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "60", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 8, "utterance": "You can not appeal the TVB conviction via phone." }, { "da": "response_positive", "references": [ { "label": "precondition", "id_sp": "60", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 9, "utterance": "Ok i understand that you cant appeal via the phone." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "61", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "62", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 10, "utterance": "I hope this makes things clearer to you." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "112", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 11, "utterance": "Can i use the Appeal Form AA-33A" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "113", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 12, "utterance": "Yes " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 13, "utterance": "When should the additional argument be submitted " }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "43", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "44", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "45", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 14, "utterance": "It has to be submitted within 30 days." } ]
2f254ccace7c374a30b09dbe5d52f7f2
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 1, "utterance": "I'm looking to appeal a conviction." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 2, "utterance": "Ok, Please use form AA-33 with a $10 fee." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 3, "utterance": "If you have other convictions, please use form AA-33A" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "58", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 4, "utterance": "What convictions are those?" }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "52", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 5, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "user", "turn_id": 6, "utterance": "Anything not covered by Form 33-AA" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "53", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "label": "solution", "id_sp": "54", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "role": "agent", "turn_id": 7, "utterance": "You can do this via mail as well as in person." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "78", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "user", "turn_id": 8, "utterance": "I have to inquire about the schedule for TVB hearing for my clients. How do I schedule for hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "79", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "label": "solution", "id_sp": "80", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "label": "solution", "id_sp": "81", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "agent", "turn_id": 9, "utterance": "First you will need to enter your ticket number and other required information online. Then, verify that information." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "46", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "user", "turn_id": 10, "utterance": "What if I plead guilty to an offense that carries 5 points?" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "agent", "turn_id": 11, "utterance": "Do you have 3 or more alcohol-related convictions on your driving record?" }, { "da": "response_negative", "references": [ { "label": "precondition", "id_sp": "47", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "user", "turn_id": 12, "utterance": "No, I don't." }, { "da": "respond_no_solution", "references": [ { "label": "precondition", "id_sp": "46", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "agent", "turn_id": 13, "utterance": "Unfortunately, no relevant information is found." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "user", "turn_id": 14, "utterance": "I'm getting ready to move. Will that effect the hearing?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "label": "solution", "id_sp": "32", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "label": "solution", "id_sp": "33", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "agent", "turn_id": 15, "utterance": "No, you will just need to provide your new address, so that a Notice of Hearing can be mailed to you. Be advised that this doesn't update your address on other DMV records. You will need to do that separately." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "user", "turn_id": 16, "utterance": "What if it's a bicycle-related offense?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "52", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "role": "agent", "turn_id": 17, "utterance": "Any convictions for bicycle offenses do not require the surcharge payment and no points will be applied to your driving record." } ]
b577d9316d33830c7d5101f30f0be764
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "6", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 1, "utterance": "My vehicle is already registered in New York" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "14", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 2, "utterance": "What transactions can I do online?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 3, "utterance": "Some of the transactions you can do online are: Change your address, change the name or other information and check the status of your registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "179", "doc_id": "Let the Buyer be Aware#3_0" } ], "role": "user", "turn_id": 4, "utterance": "I have another question about on selling my vehicle. When moving the title to a new owner, what information do I need to provide?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "180", "doc_id": "Let the Buyer be Aware#3_0" }, { "label": "solution", "id_sp": "181", "doc_id": "Let the Buyer be Aware#3_0" }, { "label": "solution", "id_sp": "182", "doc_id": "Let the Buyer be Aware#3_0" } ], "role": "agent", "turn_id": 5, "utterance": "You will need to fill the odometer and damage disclosure statements and sign your name. then enter all the seller's information on the sales tax form Statement of Transaction" }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "27", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 6, "utterance": "I'd also like to locate the DMV office. Tell me about the process of registering a car in New York." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 7, "utterance": "You have to register any vehicle owned by you or your business at a New York DMV office" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "254", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "role": "user", "turn_id": 8, "utterance": "What about cars and living trusts?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "254", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "The owner and the settlor must complete Statement of Transaction- Sale or Gift of Motor Vehicle , Trailer , All - Terrain Vehicle ATV , Vessel Boat , or Snowmobile at NY State Department of Tax and Finance " }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "65", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "66", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 10, "utterance": "Would there be a problem if I don't answer a parking ticket?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "65", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "66", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 11, "utterance": "yes. The locality may contact the DMV about it and this can prevent the renewal of your vehicle and even suspend your vehicle registration." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "30", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 12, "utterance": "Ok, can you tell me now what do I need to register a vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "31", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 13, "utterance": "You should first complete the DMV's Document Guide to make sure that you have all the proofs of identification and documents you need before going to the DMV office." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 14, "utterance": "where should I register my business vehicle?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "28", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "29", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 15, "utterance": "If your business is located in New York then you should register it at the lock DMV office." } ]
227cfcf351ca7628a13a7e7891b33833
dmv
[ { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "53", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 1, "utterance": "What resources do I count with?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "55", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "56", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 2, "utterance": "Some of the resources available to you are: Business regulated by the DMV (inspection stations, transporters, repair shops, etc), be able to determine if a car was flooded or stolen, to know if a family member died." }, { "da": "query_condition", "references": [ { "label": "precondition", "id_sp": "64", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 3, "utterance": "What if I fail to answer a parking ticket?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "65", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "66", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 4, "utterance": "In cases like that, the locality can inform the DMV and this can prevent the renewal of your vehicle's certification and even suspend your vehicle registration." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 5, "utterance": "Tell me some transactions I can do online." }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "15", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "16", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "17", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 6, "utterance": "Some of the transactions available online are: Change your address, change the name or other information, check the status of your registration, etc." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "55", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "56", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 7, "utterance": "Ok, what other resource is available for me?" }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "If a family member has died#3_0" } ], "role": "user", "turn_id": 8, "utterance": "Is it okay if I ask another question? When it comes to plate surrender and registration refunds, what are your options? What do I do once the estate is settled?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "23", "doc_id": "If a family member has died#3_0" } ], "role": "agent", "turn_id": 9, "utterance": "You need to call the DMV Revenue Accounting Unit" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "54", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "55", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "56", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 10, "utterance": "Apart from business regulated by DMV, determine if a vehicle was stolen or flooded and know the death of a family member, you can also get tips for buying a vehicle." }, { "da": "query_solution", "references": [ { "label": "solution", "id_sp": "45", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "46", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Registrations#3_0" } ], "role": "user", "turn_id": 11, "utterance": "What other details am I able to obtain for unclaimed and abandoned cars?" }, { "da": "respond_solution", "references": [ { "label": "solution", "id_sp": "45", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "46", "doc_id": "Registrations#3_0" }, { "label": "solution", "id_sp": "47", "doc_id": "Registrations#3_0" } ], "role": "agent", "turn_id": 12, "utterance": "You can know about abandoned and unclaimed vehicles, apply for Clean Pass that can't be registered in New York, etc." } ]
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Dataset Card for MultiDoc2Dial

Dataset Summary

MultiDoc2Dial is a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single given document or passage. We aim to address more realistic scenarios where a goal-oriented information-seeking conversation involves multiple topics, and hence is grounded on different documents.

Supported Tasks and Leaderboards

Supported Task: Open domain question answering, document-grounded dialogue, passage retrieval

Leaderboard:

Languages

English

Dataset Structure

Data Instances

Sample data instance for multidoc2dial :

{
    "id": "8df07b7a98990db27c395cb1f68a962e_1", 
    "title": "Top 5 DMV Mistakes and How to Avoid Them#3_0", 
    "context": "Many DMV customers make easily avoidable mistakes that cause them significant problems, including encounters with law enforcement and impounded vehicles. Because we see customers make these mistakes over and over again , we are issuing this list of the top five DMV mistakes and how to avoid them. \n\n1. Forgetting to Update Address \nBy statute , you must report a change of address to DMV within ten days of moving. That is the case for the address associated with your license, as well as all the addresses associated with each registered vehicle, which may differ. It is not sufficient to only: write your new address on the back of your old license; tell the United States Postal Service; or inform the police officer writing you a ticket. If you fail to keep your address current , you will miss a suspension order and may be charged with operating an unregistered vehicle and/or aggravated unlicensed operation, both misdemeanors. This really happens , but the good news is this is a problem that is easily avoidable. Learn more about how to change the address on your license and registrations [1 ] \n\n2. Leaving the State Without Notifying DMV \nStates communicate with each other , so when you move to another state, be sure to tie up any loose ends regarding your New York State license or registration. That means resolving any unanswered tickets, suspensions or revocations, and surrendering your license plates to NYS when you get to your new home state. A license suspension or revocation here could mean that your new home state will not issue you a license there. Remember , it is important to notify DMV of your new address so that any possible mail correspondence can reach you. Also , turning in your plates is important to avoid an insurance lapse. \n\n3. Letting Insurance Lapse \nBecause we all pay indirectly for crashes involving uninsured motorists , New York State requires every motorist to maintain auto insurance every single day a vehicle is registered. DMV works with insurance companies to electronically monitor your insurance coverage , and we know when coverage is dropped for any reason. When that happens , we mail you an insurance inquiry letter to allow you to clear up the problem. We send 500,000 inquiry letters a year. If the inquiry letter does not resolve the problem , we must suspend the vehicle registration and , if it persists, your driver license!We suspend 300,000 registrations a year for failure to maintain insurance. If you fail to maintain an updated address with us , you won t learn that you have an insurance problem , and we will suspend your registration and license. Make sure you turn in your vehicle s license plates at DMV before you cancel your insurance policy. Insurance policies must be from a company licensed in New York State. Learn more about Insurances Lapes [2] and How to Surrender your Plates [3 ] \n\n4. Understanding how Much Traffic Points Cost \nDMV maintains a point system to track dangerous drivers. Often , motorists convicted of a traffic ticket feel they have resolved all their motoring issues with the local court, but later learn that the Driver Responsibility Assessment DRA is a separate DMV charge based on the total points they accumulate. The $300 DRA fee can be paid in $100 annual installments over three years. Motorists who fail to maintain an updated address with DMV may resolve their tickets with the court, but never receive their DRA assessment because we do not have their new address on record. Failure to pay the DRA will result in a suspended license. Learn more about About the NYS Driver Point System [4] and how to Pay Driver Responsibility Assessment [5 ] \n\n5. Not Bringing Proper Documentation to DMV Office \nAbout ten percent of customers visiting a DMV office do not bring what they need to complete their transaction, and have to come back a second time to finish their business. This can be as simple as not bringing sufficient funds to pay for a license renewal or not having the proof of auto insurance required to register a car. Better yet , don t visit a DMV office at all, and see if your transaction can be performed online, like an address change, registration renewal, license renewal, replacing a lost title, paying a DRA or scheduling a road test. Our award - winning website is recognized as one of the best in the nation. It has all the answers you need to efficiently perform any DMV transaction. Consider signing up for our MyDMV service, which offers even more benefits. Sign up or log into MyDMV [6 ] ", 
    "question": "Hello, I forgot o update my address, can you help me with that?[SEP]", 
    "da": "query_condition", 
    "answers": 
        {
          "text": ['you must report a change of address to DMV within ten days of moving. That is the case for the address associated with your license, as well as all the addresses associated with each registered vehicle, which may differ. "], 
          "answer_start": [346]
        }, 
    "utterance": "hi, you have to report any change of address to DMV within 10 days after moving. You should do this both for the address associated with your license and all the addresses associated with all your vehicles.", 
    "domain": "dmv"
}

Sample data instance for document_domain :

{
    "domain": "ssa",
    "doc_id": "Benefits Planner: Survivors | Planning For Your Survivors | Social Security Administration#1_0",
    "title": "Benefits Planner: Survivors | Planning For Your Survivors | Social Security Administration#1",
    "doc_text": "\n\nBenefits Planner: Survivors | Planning For Your Survivors \nAs you plan for the future , you'll want to think about what your family would need if you should die now. Social Security can help your family if you have earned enough Social Security credits through your work. You can earn up to four credits each year. In 2019 , for example , you earn one credit for each $1,360 of wages or self - employment income. When you have earned $5,440 , you have earned your four credits for the year. The number of credits needed to provide benefits for your survivors depends on your age when you die. No one needs more than 40 credits 10 years of work to be eligible for any Social Security benefit. But , the younger a person is , the fewer credits they must have for family members to receive survivors benefits. Benefits can be paid to your children and your spouse who is caring for the children even if you don't have the required number of credits. They can get benefits if you have credit for one and one - half years of work 6 credits in the three years just before your death. \n\nFor Your Widow Or Widower \nThere are about five million widows and widowers receiving monthly Social Security benefits based on their deceased spouse's earnings record. And , for many of those survivors, particularly aged women, those benefits are keeping them out of poverty. Widows and widowers can receive : reduced benefits as early as age 60 or full benefits at full retirement age or older. benefits as early as age 50 if they're disabled AND their disability started before or within seven years of your death. benefits at any age , if they have not remarried , and if they take care of your child who is under age 16 or disabled and receives benefits on your record. If applying for disability benefits on a deceased worker s record , they can speed up the application process if they complete an Adult Disability Report and have it available at the time of their appointment. We use the same definition of disability for widows and widowers as we do for workers. \n\nFor Your Surviving Divorced Spouse \nIf you have a surviving divorced spouse , they could get the same benefits as your widow or widower provided that your marriage lasted 10 years or more. Benefits paid to a surviving divorced spouse won't affect the benefit amounts your other survivors will receive based on your earnings record. If your former spouse is caring for your child who is under age 16 or disabled and gets benefits on your record , they will not have to meet the length - of - marriage rule. The child must be your natural or legally adopted child. \n\nFor Your Children \nYour unmarried children who are under 18 up to age 19 if attending elementary or secondary school full time can be eligible to receive Social Security benefits when you die. And your child can get benefits at any age if they were disabled before age 22 and remain disabled. Besides your natural children , your stepchildren, grandchildren, step grandchildren or adopted children may receive benefits under certain circumstances. For further information , view our publication. \n\nFor Your Parents \nYou must have been providing at least half of your parent s support and your parent must not be eligible to receive a retirement benefit that is higher than the benefit we could pay on your record. Generally, your parent also must not have married after your death ; however, there are some exceptions. In addition to your natural parent , your stepparent or adoptive parent may receive benefits if they became your parent before you were age 16. \n\nHow Much Would Your Survivors Receive \nHow much your family could receive in benefits depends on your average lifetime earnings. The higher your earnings were , the higher their benefits would be. We calculate a basic amount as if you had reached full retirement age at the time you die. These are examples of monthly benefit payments : Widow or widower, full retirement age or older 100 percent of your benefit amount ; Widow or widower , age 60 to full retirement age 71 to 99 percent of your basic amount ; Disabled widow or widower , age 50 through 59 71 percent ; Widow or widower , any age, caring for a child under age 16 75 percent ; A child under age 18 19 if still in elementary or secondary school or disabled 75 percent ; and Your dependent parent , age 62 or older : One surviving parent 82 percent. Two surviving parents 75 percent to each parent. Percentages for a surviving divorced spouse would be the same as above. There may also be a special lump - sum death payment. \n\nMaximum Family Amount \nThere's a limit to the amount that family members can receive each month. The limit varies , but it is generally equal to between 150 and 180 percent of the basic benefit rate. If the sum of the benefits payable to family members is greater than this limit , the benefits will be reduced proportionately. Any benefits paid to a surviving divorced spouse based on disability or age won't count toward this maximum amount. Get your online or check our Benefit Calculators for an estimate of the benefits your family could receive if you died right now. \n\nOther Things You Need To Know \nThere are limits on how much survivors may earn while they receive benefits. Benefits for a widow, widower, or surviving divorced spouse may be affected by several additional factors : If your widow, widower, or surviving divorced spouse remarries before they reach age 60 age 50 if disabled , they cannot receive benefits as a surviving spouse while they're married. If your widow, widower, or surviving divorced spouse remarries after they reach age 60 age 50 if disabled , they will continue to qualify for benefits on your Social Security record. However , if their current spouse is a Social Security beneficiary , they may want to apply for spouse's benefits on their record. If that amount is more than the widow's or widower's benefit on your record , they will receive a combination of benefits that equals the higher amount. If your widow, widower, or surviving divorced spouse receives benefits on your record , they can switch to their own retirement benefit as early as age 62. This assumes they're eligible for retirement benefits and their retirement rate is higher than their rate as a widow, widower, or surviving divorced spouse. In many cases , a widow or widower can begin receiving one benefit at a reduced rate and then, at full retirement age, switch to the other benefit at an unreduced rate. If your widow, widower, or surviving divorced spouse will also receive a pension based on work not covered by Social Security, such as government or foreign work , their Social Security benefits as a survivor may be affected. ",
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    "doc_html_ts": "<main><section><div><h2 sent_id=\"1\" text_id=\"1\">Benefits Planner: Survivors | Planning For Your Survivors</h2></div></section><section><div><article><section><div tag_id=\"1\"><u sent_id=\"2\" tag_id=\"1\"><u sent_id=\"2\" tag_id=\"1\" text_id=\"2\">As you plan for the future ,</u><u sent_id=\"2\" tag_id=\"1\" text_id=\"3\">you 'll want to think about what your family would need if you should die now .</u></u><u sent_id=\"3\" tag_id=\"1\"><u sent_id=\"3\" tag_id=\"1\" text_id=\"4\">Social Security can help your family if you have earned enough Social Security credits through your work .</u></u></div><div tag_id=\"2\"><u sent_id=\"4\" tag_id=\"2\"><u sent_id=\"4\" tag_id=\"2\" text_id=\"5\">You can earn up to four credits each year .</u></u><u sent_id=\"5\" tag_id=\"2\"><u sent_id=\"5\" tag_id=\"2\" text_id=\"6\">In 2019 ,</u><u sent_id=\"5\" tag_id=\"2\" text_id=\"7\">for example ,</u><u sent_id=\"5\" tag_id=\"2\" text_id=\"8\">you earn one credit for each $ 1,360 of wages or self - employment income .</u></u><u sent_id=\"6\" tag_id=\"2\"><u sent_id=\"6\" tag_id=\"2\" text_id=\"9\">When you have earned $ 5,440 ,</u><u sent_id=\"6\" tag_id=\"2\" text_id=\"10\">you have earned your four credits for the year .</u></u></div><div tag_id=\"3\"><u sent_id=\"7\" tag_id=\"3\"><u sent_id=\"7\" tag_id=\"3\" text_id=\"11\">The number of credits needed to provide benefits for your survivors depends on your age when you die .</u></u><u sent_id=\"8\" tag_id=\"3\"><u sent_id=\"8\" tag_id=\"3\" text_id=\"12\">No one needs more than 40 credits 10 years of work to be eligible for any Social Security benefit .</u></u><u sent_id=\"9\" tag_id=\"3\"><u sent_id=\"9\" tag_id=\"3\" text_id=\"13\">But ,</u><u sent_id=\"9\" tag_id=\"3\" text_id=\"14\">the younger a person is ,</u><u sent_id=\"9\" tag_id=\"3\" text_id=\"15\">the fewer credits they must have for family members to receive survivors benefits .</u></u></div><div tag_id=\"4\"><u sent_id=\"10\" tag_id=\"4\"><u sent_id=\"10\" tag_id=\"4\" text_id=\"16\">Benefits can be paid to your children and your spouse who is caring for the children even if you do n't have the required number of credits .</u></u><u sent_id=\"11\" tag_id=\"4\"><u sent_id=\"11\" tag_id=\"4\" text_id=\"17\">They can get benefits if you have credit for one and one - half years of work 6 credits in the three years just before your death .</u></u></div></section><section><h3 sent_id=\"12\" text_id=\"18\">For Your Widow Or Widower</h3><div tag_id=\"5\"><u sent_id=\"13\" tag_id=\"5\"><u sent_id=\"13\" tag_id=\"5\" text_id=\"19\">There are about five million widows and widowers receiving monthly Social Security benefits based on their deceased spouse 's earnings record .</u></u><u sent_id=\"14\" tag_id=\"5\"><u sent_id=\"14\" tag_id=\"5\" text_id=\"20\">And ,</u><u sent_id=\"14\" tag_id=\"5\" text_id=\"21\">for many of those survivors , particularly aged women , those benefits are keeping them out of poverty .</u></u></div><div tag_id=\"6\"><u sent_id=\"15\" tag_id=\"6\"><u sent_id=\"15\" tag_id=\"6\" text_id=\"22\">Widows and widowers can receive :</u></u></div><ul class=\"browser-default\" tag_id=\"6\"><li tag_id=\"6\"><u sent_id=\"16\" tag_id=\"6\"><u sent_id=\"16\" tag_id=\"6\" text_id=\"23\">reduced benefits as early as age 60 or full benefits at full retirement age or older .</u></u></li><div>If widows or widowers qualify for retirement benefits on their own record, they can switch to their own retirement benefit as early as age 62.</div><li tag_id=\"6\"><u sent_id=\"17\" tag_id=\"6\"><u sent_id=\"17\" tag_id=\"6\" text_id=\"24\">benefits as early as age 50 if they 're disabled AND their disability started before or within seven years of your death .</u></u></li><div>If a widow or widower who is caring for your children receives Social Security benefits, they're still eligible if their disability starts before those payments end or within seven years after they end.</div><li tag_id=\"6\"><u sent_id=\"18\" tag_id=\"6\"><u sent_id=\"18\" tag_id=\"6\" text_id=\"25\">benefits at any age ,</u><u sent_id=\"18\" tag_id=\"6\" text_id=\"26\">if they have not remarried ,</u><u sent_id=\"18\" tag_id=\"6\" text_id=\"27\">and if they take care of your child who is under age 16 or disabled and receives benefits on your record .</u></u></li><div>If a widow or widower remarries <strong>after they reach age 60</strong> (age 50 if disabled), the remarriage will not affect their eligibility for survivors benefits.</div></ul><div>Widows, widowers, and surviving divorced spouses cannot apply online for survivors benefits. They should <a>contact Social Security</a> at <nobr><strong>1-800-772-1213</strong></nobr> (TTY <nobr><strong>1-800-325-0778</strong>) to request an appointment.</nobr></div><div tag_id=\"7\"><u sent_id=\"19\" tag_id=\"7\"><u sent_id=\"19\" tag_id=\"7\" text_id=\"28\">If applying for disability benefits on a deceased worker s record ,</u><u sent_id=\"19\" tag_id=\"7\" text_id=\"29\">they can speed up the application process if they complete an Adult Disability Report and have it available at the time of their appointment .</u></u></div><div tag_id=\"8\"><u sent_id=\"20\" tag_id=\"8\"><u sent_id=\"20\" tag_id=\"8\" text_id=\"30\">We use the same definition of disability for widows and widowers as we do for workers .</u></u></div></section><section><h3 sent_id=\"21\" text_id=\"31\">For Your Surviving Divorced Spouse</h3><div tag_id=\"9\"><u sent_id=\"22\" tag_id=\"9\"><u sent_id=\"22\" tag_id=\"9\" text_id=\"32\">If you have a surviving divorced spouse ,</u><u sent_id=\"22\" tag_id=\"9\" text_id=\"33\">they could get the same benefits as your widow or widower provided that your marriage lasted 10 years or more .</u></u></div><div>If your surviving divorced spouse qualifies for retirement benefits on their own record they can switch to their own retirement benefit as early as age 62.</div><div tag_id=\"10\"><u sent_id=\"23\" tag_id=\"10\"><u sent_id=\"23\" tag_id=\"10\" text_id=\"34\">Benefits paid to a surviving divorced spouse wo n't affect the benefit amounts your other survivors will receive based on your earnings record .</u></u></div><div>If your surviving divorced spouse remarries <strong>after they reach age 60</strong> (age 50 if disabled), the remarriage will not affect their eligibility for survivors benefits.</div><div tag_id=\"11\"><u sent_id=\"24\" tag_id=\"11\"><u sent_id=\"24\" tag_id=\"11\" text_id=\"35\">If your former spouse is caring for your child who is under age 16 or disabled and gets benefits on your record ,</u><u sent_id=\"24\" tag_id=\"11\" text_id=\"36\">they will not have to meet the length - of - marriage rule .</u></u><u sent_id=\"25\" tag_id=\"11\"><u sent_id=\"25\" tag_id=\"11\" text_id=\"37\">The child must be your natural or legally adopted child .</u></u></div><div>However, if they qualify for benefits as a surviving divorced mother or father who is caring for your child, their benefits may affect the amount of benefits your other survivors will receive based on your earnings record.</div></section><section><h3 sent_id=\"26\" text_id=\"38\">For Your Children</h3><div tag_id=\"12\"><u sent_id=\"27\" tag_id=\"12\"><u sent_id=\"27\" tag_id=\"12\" text_id=\"39\">Your unmarried children who are under 18 up to age 19 if attending elementary or secondary school full time can be eligible to receive Social Security benefits when you die .</u></u></div><div tag_id=\"13\"><u sent_id=\"28\" tag_id=\"13\"><u sent_id=\"28\" tag_id=\"13\" text_id=\"40\">And your child can get benefits at any age if they were disabled before age 22 and remain disabled .</u></u></div><div tag_id=\"14\"><u sent_id=\"29\" tag_id=\"14\"><u sent_id=\"29\" tag_id=\"14\" text_id=\"41\">Besides your natural children ,</u><u sent_id=\"29\" tag_id=\"14\" text_id=\"42\">your stepchildren , grandchildren , step grandchildren or adopted children may receive benefits under certain circumstances .</u></u><u sent_id=\"30\" tag_id=\"14\"><u sent_id=\"30\" tag_id=\"14\" text_id=\"43\">For further information ,</u><u sent_id=\"30\" tag_id=\"14\" text_id=\"44\">view our publication .</u></u></div></section><section><h3 sent_id=\"31\" text_id=\"45\">For Your Parents</h3><div tag_id=\"15\"><u sent_id=\"32\" tag_id=\"15\"><u sent_id=\"32\" tag_id=\"15\" text_id=\"46\">You must have been providing at least half of your parent s support and your parent must not be eligible to receive a retirement benefit that is higher than the benefit we could pay on your record .</u></u><u sent_id=\"33\" tag_id=\"15\"><u sent_id=\"33\" tag_id=\"15\" text_id=\"47\">Generally , your parent also must not have married after your death ;</u><u sent_id=\"33\" tag_id=\"15\" text_id=\"48\">however , there are some exceptions .</u></u></div><div tag_id=\"16\"><u sent_id=\"34\" tag_id=\"16\"><u sent_id=\"34\" tag_id=\"16\" text_id=\"49\">In addition to your natural parent ,</u><u sent_id=\"34\" tag_id=\"16\" text_id=\"50\">your stepparent or adoptive parent may receive benefits if they became your parent before you were age 16 .</u></u></div></section><section><h3 sent_id=\"35\" text_id=\"51\">How Much Would Your Survivors Receive</h3><div tag_id=\"17\"><u sent_id=\"36\" tag_id=\"17\"><u sent_id=\"36\" tag_id=\"17\" text_id=\"52\">How much your family could receive in benefits</u><u sent_id=\"36\" tag_id=\"17\" text_id=\"53\">depends on your average lifetime earnings .</u></u><u sent_id=\"37\" tag_id=\"17\"><u sent_id=\"37\" tag_id=\"17\" text_id=\"54\">The higher your earnings were ,</u><u sent_id=\"37\" tag_id=\"17\" text_id=\"55\">the higher their benefits would be .</u></u><u sent_id=\"38\" tag_id=\"17\"><u sent_id=\"38\" tag_id=\"17\" text_id=\"56\">We calculate a basic amount as if you had reached full retirement age at the time you die .</u></u></div><div>If you are already receiving reduced benefits when you die, survivors benefits are based on that amount.</div><div tag_id=\"18\"><u sent_id=\"39\" tag_id=\"18\"><u sent_id=\"39\" tag_id=\"18\" text_id=\"57\">These are examples of monthly benefit payments :</u></u></div><ul class=\"browser-default\" tag_id=\"18\"><li tag_id=\"18\"><u sent_id=\"40\" tag_id=\"18\"><u sent_id=\"40\" tag_id=\"18\" text_id=\"58\">Widow or widower , full retirement age or older 100 percent of your benefit amount ;</u></u></li><li tag_id=\"18\"><u sent_id=\"41\" tag_id=\"18\"><u sent_id=\"41\" tag_id=\"18\" text_id=\"59\">Widow or widower ,</u><u sent_id=\"41\" tag_id=\"18\" text_id=\"60\">age 60 to full retirement age 71 to 99 percent of your basic amount ;</u></u></li><li tag_id=\"18\"><u sent_id=\"42\" tag_id=\"18\"><u sent_id=\"42\" tag_id=\"18\" text_id=\"61\">Disabled widow or widower ,</u><u sent_id=\"42\" tag_id=\"18\" text_id=\"62\">age 50 through 59 71 percent ;</u></u></li><li tag_id=\"18\"><u sent_id=\"43\" tag_id=\"18\"><u sent_id=\"43\" tag_id=\"18\" text_id=\"63\">Widow or widower ,</u><u sent_id=\"43\" tag_id=\"18\" text_id=\"64\">any age , caring for a child under age 16 75 percent ;</u></u></li><li tag_id=\"18\"><u sent_id=\"44\" tag_id=\"18\"><u sent_id=\"44\" tag_id=\"18\" text_id=\"65\">A child under age 18 19 if still in elementary or secondary school or disabled 75 percent ;</u><u sent_id=\"44\" tag_id=\"18\" text_id=\"66\">and</u></u></li><li tag_id=\"18\"><div tag_id=\"18\"><u sent_id=\"48\" tag_id=\"18\"><u sent_id=\"48\" tag_id=\"18\" text_id=\"67\">Your dependent parent ,</u><u sent_id=\"48\" tag_id=\"18\" text_id=\"68\">age 62 or older :</u></u></div><ul class=\"browser-default\" tag_id=\"18\"><li tag_id=\"18\"><u sent_id=\"49\" tag_id=\"18\"><u sent_id=\"49\" tag_id=\"18\" text_id=\"69\">One surviving parent 82 percent .</u></u></li><li tag_id=\"18\"><u sent_id=\"50\" tag_id=\"18\"><u sent_id=\"50\" tag_id=\"18\" text_id=\"70\">Two surviving parents 75 percent to each parent .</u></u></li></ul></li></ul><div tag_id=\"19\"><u sent_id=\"51\" tag_id=\"19\"><u sent_id=\"51\" tag_id=\"19\" text_id=\"71\">Percentages for a surviving divorced spouse would be the same as above .</u></u></div><div tag_id=\"20\"><u sent_id=\"52\" tag_id=\"20\"><u sent_id=\"52\" tag_id=\"20\" text_id=\"72\">There may also be a special lump - sum death payment .</u></u></div><h3 sent_id=\"53\" text_id=\"73\">Maximum Family Amount</h3><div tag_id=\"21\"><u sent_id=\"54\" tag_id=\"21\"><u sent_id=\"54\" tag_id=\"21\" text_id=\"74\">There 's a limit to the amount that family members can receive each month .</u></u><u sent_id=\"55\" tag_id=\"21\"><u sent_id=\"55\" tag_id=\"21\" text_id=\"75\">The limit varies ,</u><u sent_id=\"55\" tag_id=\"21\" text_id=\"76\">but it is generally equal to between 150 and 180 percent of the basic benefit rate .</u></u></div><div tag_id=\"22\"><u sent_id=\"56\" tag_id=\"22\"><u sent_id=\"56\" tag_id=\"22\" text_id=\"77\">If the sum of the benefits payable to family members is greater than this limit ,</u><u sent_id=\"56\" tag_id=\"22\" text_id=\"78\">the benefits will be reduced proportionately .</u></u><u sent_id=\"57\" tag_id=\"22\"><u sent_id=\"57\" tag_id=\"22\" text_id=\"79\">Any benefits paid to a surviving divorced spouse based on disability or age wo n't count toward this maximum amount .</u></u></div><div tag_id=\"23\"><u sent_id=\"58\" tag_id=\"23\"><u sent_id=\"58\" tag_id=\"23\" text_id=\"80\">Get your online or check our Benefit Calculators for an estimate of the benefits your family could receive if you died right now .</u></u></div><h3 sent_id=\"59\" text_id=\"81\">Other Things You Need To Know</h3><div tag_id=\"24\"><u sent_id=\"60\" tag_id=\"24\"><u sent_id=\"60\" tag_id=\"24\" text_id=\"82\">There are limits on how much survivors may earn while they receive benefits .</u></u></div><div tag_id=\"25\"><u sent_id=\"61\" tag_id=\"25\"><u sent_id=\"61\" tag_id=\"25\" text_id=\"83\">Benefits for a widow , widower , or surviving divorced spouse may be affected by several additional factors :</u></u></div><div><a>If they remarry</a><section><div tag_id=\"26\"><u sent_id=\"62\" tag_id=\"26\"><u sent_id=\"62\" tag_id=\"26\" text_id=\"84\">If your widow , widower , or surviving divorced spouse remarries before they reach age 60 age 50 if disabled ,</u><u sent_id=\"62\" tag_id=\"26\" text_id=\"85\">they can not receive benefits as a surviving spouse while they 're married .</u></u></div><div tag_id=\"27\"><u sent_id=\"63\" tag_id=\"27\"><u sent_id=\"63\" tag_id=\"27\" text_id=\"86\">If your widow , widower , or surviving divorced spouse remarries after they reach age 60 age 50 if disabled ,</u><u sent_id=\"63\" tag_id=\"27\" text_id=\"87\">they will continue to qualify for benefits on your Social Security record .</u></u></div><div tag_id=\"28\"><u sent_id=\"64\" tag_id=\"28\"><u sent_id=\"64\" tag_id=\"28\" text_id=\"88\">However ,</u><u sent_id=\"64\" tag_id=\"28\" text_id=\"89\">if their current spouse is a Social Security beneficiary ,</u><u sent_id=\"64\" tag_id=\"28\" text_id=\"90\">they may want to apply for spouse 's benefits on their record .</u></u><u sent_id=\"65\" tag_id=\"28\"><u sent_id=\"65\" tag_id=\"28\" text_id=\"91\">If that amount is more than the widow 's or widower 's benefit on your record ,</u><u sent_id=\"65\" tag_id=\"28\" text_id=\"92\">they will receive a combination of benefits that equals the higher amount .</u></u></div></section></div><div><a>If they're eligible for retirement benefits on their own record</a><section><div tag_id=\"29\"><u sent_id=\"66\" tag_id=\"29\"><u sent_id=\"66\" tag_id=\"29\" text_id=\"93\">If your widow , widower , or surviving divorced spouse receives benefits on your record ,</u><u sent_id=\"66\" tag_id=\"29\" text_id=\"94\">they can switch to their own retirement benefit as early as age 62 .</u></u><u sent_id=\"67\" tag_id=\"29\"><u sent_id=\"67\" tag_id=\"29\" text_id=\"95\">This assumes they 're eligible for retirement benefits and their retirement rate is higher than their rate as a widow , widower , or surviving divorced spouse .</u></u></div><div tag_id=\"30\"><u sent_id=\"68\" tag_id=\"30\"><u sent_id=\"68\" tag_id=\"30\" text_id=\"96\">In many cases ,</u><u sent_id=\"68\" tag_id=\"30\" text_id=\"97\">a widow or widower can begin receiving one benefit at a reduced rate and then , at full retirement age , switch to the other benefit at an unreduced rate .</u></u></div><div><a>Full retirement age for retirement benefits</a> may not match full retirement age for survivors benefits.</div></section></div><div><a>If they will also receive a pension based on work not covered by Social Security</a><section><div tag_id=\"31\"><u sent_id=\"69\" tag_id=\"31\"><u sent_id=\"69\" tag_id=\"31\" text_id=\"98\">If your widow , widower , or surviving divorced spouse will also receive a pension based on work not covered by Social Security , such as government or foreign work ,</u><u sent_id=\"69\" tag_id=\"31\" text_id=\"99\">their Social Security benefits as a survivor may be affected .</u></u></div></section></div></section></article></div></section></main>",
    "doc_html_raw": "<main class=\"content\" id=\"content\" role=\"main\">\n\n<section>\n\n<div>\n<h2>Benefits Planner: Survivors | Planning For Your Survivors</h2>\n</div>\n</section>\n\n<section>\n\n<div>\n\n<div>\n\n\n</div>\n\n\n\n<article>\n<section>\n<p>As you plan for the future, you'll want to think about what your family would need if you should die now. Social Security can help your family if you have earned enough Social Security credits through your work.</p>\n<p><a>You can earn up to four credits each year</a>. In 2019, for example, you earn one credit for each $1,360 of wages or <a>self-employment</a> income. When you have earned $5,440, you have earned your four credits for the year.</p>\n<p>The number of credits needed to provide benefits for your survivors depends on your age when you die. No one needs more than 40 credits (10 years of work) to be eligible for any Social Security benefit. But, the younger a person is, the fewer credits they must have for family members to receive survivors benefits.</p>\n<p>Benefits can be paid to your children and your spouse who is caring for the children even if you don't have the required number of credits. They can get benefits if you have credit for one and one-half years of work (6 credits) in the three years just before your death.</p>\n</section>\n<section>\n<h3>For Your Widow Or Widower</h3>\n<p>There are about five million widows and widowers receiving monthly Social Security benefits based on their deceased spouse's earnings record. And, for many of those survivors, particularly aged women, those benefits are keeping them out of poverty. </p>\n<p>Widows and widowers can receive:</p>\n<ul class=\"browser-default\">\n<li>reduced benefits as early as age 60 or full benefits at <a>full retirement age</a> or older.</li>\n<div>\n                                If widows or widowers qualify for retirement benefits on their own record, they can switch to their own retirement benefit as early as age 62.\n                            </div>\n<li>benefits as early as age 50 if they're disabled AND their disability started before or within seven years of your death.</li>\n<div>\n                                If a widow or widower who is caring for your children receives Social Security benefits, they're still eligible if their disability starts before those payments end or within seven years after they end.\n                            </div>\n<li>benefits at any age, if they have not remarried, and if they take care of your child who is under age 16 or disabled and receives benefits on your record.</li>\n<div>\n                                If a widow or widower remarries <strong>after they reach age 60</strong> (age 50 if disabled), the remarriage will not affect their eligibility for survivors benefits.\n                            </div>\n</ul>\n<div>\n                            Widows, widowers, and surviving divorced spouses cannot apply online for survivors benefits. They should <a>contact Social Security</a> at <nobr><strong>1-800-772-1213</strong></nobr> (TTY <nobr><strong>1-800-325-0778</strong>) to request an appointment.</nobr>\n</div>\n<p>If applying for disability benefits on a deceased worker s record, they can speed up the application process if they complete an <a>Adult Disability Report</a> and have it available at the time of their appointment.</p>\n<p>We use the same <a>definition of disability</a> for widows and widowers as we do for workers.</p>\n</section>\n<section>\n<h3>For Your Surviving Divorced Spouse</h3>\n<p>If you have a surviving divorced spouse, they could get the same benefits as your widow or widower provided that your marriage lasted 10 years or more.</p>\n<div>\n                            If your surviving divorced spouse qualifies for retirement benefits on their own record they can switch to their own retirement benefit as early as age 62.\n                        </div>\n<p>Benefits paid to a surviving divorced spouse won't affect the benefit amounts your other survivors will receive based on your earnings record.</p>\n<div>\n                            If your surviving divorced spouse remarries <strong>after they reach age 60</strong> (age 50 if disabled), the remarriage will not affect their eligibility for survivors benefits.\n                        </div>\n<p>If your former spouse is caring for your child who is under age 16 or disabled and gets benefits on your record, they will not have to meet the length-of-marriage rule. The child must be your natural or legally adopted child.</p>\n<div>\n                            However, if they qualify for benefits as a surviving divorced mother or father who is caring for your child, their benefits may affect the amount of benefits your other survivors will receive based on your earnings record.\n                        </div>\n</section>\n<section>\n<h3>For Your Children</h3>\n<p>Your unmarried children who are under 18 (up to age 19 if attending elementary or secondary school full time) can be eligible to receive Social Security benefits when you die.</p>\n<p>And your child can get benefits at any age if they were disabled before age 22 and remain disabled.</p>\n<p>Besides your natural children, your stepchildren, grandchildren, step grandchildren or adopted children may receive benefits under certain circumstances. For further information, view our <a>publication</a>.</p>\n</section>\n<section>\n<h3>For Your Parents</h3>\n<p>You must have been providing at least half of your parent s support and your parent must not be eligible to receive a retirement benefit that is higher than the benefit we could pay on your record. Generally, your parent also must not have married after your death; however, there are some exceptions.</p>\n<p>In addition to your natural parent, your stepparent or adoptive parent may receive benefits if they became your parent before you were age 16.</p>\n</section>\n<section>\n<h3>How Much Would Your Survivors Receive</h3>\n<p>How much your family could receive in benefits depends on your average lifetime earnings. The higher your earnings were, the higher their benefits would be. We calculate a basic amount as if you had reached full retirement age at the time you die.</p>\n<div>\n                            If you are already receiving reduced benefits when you die, survivors benefits are based on that amount.\n                        </div>\n<p>These are examples of monthly benefit payments:</p>\n<ul class=\"browser-default\">\n<li>Widow or widower, <a>full retirement age</a> or older 100 percent of your benefit amount;</li>\n<li>Widow or widower, age 60 to <a>full retirement age</a> 71  to 99 percent of your basic amount;</li>\n<li>Disabled widow or widower, age 50 through 59 71  percent;</li>\n<li>Widow or widower, any age, caring for a child under age 16 75 percent;</li>\n<li>A child under age 18 (19 if still in elementary or secondary school) or disabled 75 percent; and</li>\n<li>Your dependent parent(s), age 62 or older:\n                                <ul class=\"browser-default\">\n<li>One surviving parent 82  percent.</li>\n<li>Two surviving parents 75 percent to each parent.</li>\n</ul>\n</li>\n</ul>\n<p>Percentages for a surviving divorced spouse would be the same as above.</p>\n<p>There may also be a <a>special lump-sum death payment</a>.</p>\n<h3>Maximum Family Amount</h3>\n<p>There's a limit to the amount that family members can receive each month. <a>The limit varies</a>, but it is generally equal to between 150 and 180 percent of the basic benefit rate.</p>\n<p>If the sum of the benefits payable to family members is greater than this limit, the benefits will be reduced proportionately. (Any benefits paid to a surviving divorced spouse based on disability or age won't count toward this maximum amount.)</p>\n<p>Get your <a></a> online or check our <a>Benefit Calculators</a> for an estimate of the benefits your family could receive if you died right now.</p>\n<h3>Other Things You Need To Know</h3>\n<p>There are <a>limits on how much survivors may earn</a> while they receive benefits.</p>\n<p>Benefits for a widow, widower, or surviving divorced spouse may be affected by several additional factors:</p>\n<div>\n<a>If they remarry</a>\n<section>\n<p>If your widow, widower, or surviving divorced spouse remarries before they reach age 60 (age 50 if disabled), they cannot receive benefits as a surviving spouse while they're married.</p>\n<p>If your widow, widower, or surviving divorced spouse remarries after they reach age 60 (age 50 if disabled), they will continue to qualify for benefits on your Social Security record.</p>\n<p>However, if their current spouse is a Social Security beneficiary, they may want to apply for spouse's benefits on their record. If that amount is more than the widow's or widower's benefit on your record, they will receive a combination of benefits that equals the higher amount.</p>\n</section>\n</div>\n<div>\n<a>If they're eligible for retirement benefits on their own record</a>\n<section>\n<p>If your widow, widower, or surviving divorced spouse receives benefits on your record, they can switch to their own retirement benefit as early as age 62. This assumes they're eligible for retirement benefits and their retirement rate is higher than their rate as a widow, widower, or surviving divorced spouse.</p>\n<p>In many cases, a widow or widower can begin receiving one benefit at a reduced rate and then, at full retirement age, switch to the other benefit at an unreduced rate.</p>\n<div>\n<a>Full retirement age for retirement benefits</a> may not match full retirement age for survivors benefits.\n                                </div>\n</section>\n</div>\n<div>\n<a>If they will also receive a pension based on work not covered by Social Security</a>\n<section>\n<p>If your widow, widower, or surviving divorced spouse will also receive a pension based on work not covered by Social Security, such as government or foreign work, <a>their Social Security benefits as a survivor may be affected</a>.</p>\n</section>\n</div>\n</section>\n</article>\n</div>\n</section>\n</main>"
}

Sample data instance for dialogue_domain :

{
    "dial_id": "8df07b7a98990db27c395cb1f68a962e",
    "domain": "dmv",
    "turns": [
        {
            "turn_id": 1,
            "role": "user",
            "da": "query_condition",
            "references": [
                {
                    "id_sp": "4",
                    "label": "precondition",
                    "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0"
                }
            ],
            "utterance": "Hello, I forgot o update my address, can you help me with that?"
        },
        {
            "turn_id": 2,
            "role": "agent",
            "da": "respond_solution",
            "references": [
                {
                    "id_sp": "6",
                    "label": "solution",
                    "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0"
                },
                {
                    "id_sp": "7",
                    "label": "solution",
                    "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0"
                }
            ],
            "utterance": "hi, you have to report any change of address to DMV within 10 days after moving. You should do this both for the address associated with your license and all the addresses associated with all your vehicles."
        },
        {
            "turn_id": 3,
            "role": "user",
            "da": "query_solution",
            "references": [
                {
                    "id_sp": "56",
                    "label": "solution",
                    "doc_id": "Top 5 DMV Mistakes and How to Avoid Them#3_0"
                }
            ],
            "utterance": "Can I do my DMV transactions online?"
        }
    ]
}

Data Fields

  • document_domain contains the documents that are indexed by key domain and doc_id . Each document instance includes the following,

    • domain: the domain of the document;
    • doc_id: the ID of a document;
    • title: the title of the document;
    • doc_text: the text content of the document (without HTML markups);
    • spans: key-value pairs of all spans in the document, with id_sp as key. Each span includes the following,
      • id_sp: the id of a span as noted by text_id in doc_html_ts;
      • start_sp/ end_sp: the start/end position of the text span in doc_text;
      • text_sp: the text content of the span.
      • id_sec: the id of the (sub)section (e.g. <p>) or title (<h2>) that contains the span.
      • start_sec / end_sec: the start/end position of the (sub)section in doc_text.
      • text_sec: the text of the (sub)section.
      • title: the title of the (sub)section.
      • parent_titles: the parent titles of the title.
    • doc_html_ts: the document content with HTML markups and the annotated spans that are indicated by text_id attribute, which corresponds to id_sp.
    • doc_html_raw: the document content with HTML markups and without span annotations.
  • dialogue_domain

    Each dialogue instance includes the following,

    • dial_id: the ID of a dialogue;
    • domain: the domain of the document;
    • turns: a list of dialogue turns. Each turn includes,
      • turn_id: the time order of the turn;
      • role: either "agent" or "user";
      • da: dialogue act;
      • references: a list of spans with id_sp , label and doc_id. references is empty if a turn is for indicating previous user query not answerable or irrelevant to the document. Note that labels "precondition"/"solution" are fuzzy annotations that indicate whether a span is for describing a conditional context or a solution.
      • utterance: the human-generated utterance based on the dialogue scene.
  • multidoc2dial

    Each dialogue instance includes the following,

    • id: the ID of a QA instance
    • title: the title of the relevant document;
    • context: the text content of the relevant document (without HTML markups).
    • question: user query;
    • da: dialogue act;
    • answers: the answers that are grounded in the associated document;
      • text: the text content of the grounding span;
      • answer_start: the start position of the grounding span in the associated document (context);
    • utterance: the human-generated utterance based on the dialogue scene.
    • domain: domain of the relevant document;

Data Splits

Training, dev and test split for default configuration multidoc2dial, with respectively 21451, 4201 and 5 examples,

  • Training & dev split for dialogue domain, with 3474 and 661 examples,
  • Training split only for document domain, with 488 examples.

Dataset Creation

Curation Rationale

[More Information Needed]

Source Data

Initial Data Collection and Normalization

[More Information Needed]

Who are the source language producers?

[More Information Needed]

Annotations

Annotation process

[More Information Needed]

Who are the annotators?

[More Information Needed]

Personal and Sensitive Information

[More Information Needed]

Considerations for Using the Data

Social Impact of Dataset

[More Information Needed]

Discussion of Biases

[More Information Needed]

Other Known Limitations

[More Information Needed]

Additional Information

Dataset Curators

Song Feng, Siva Sankalp Patel, Hui Wan, Sachindra Joshi

Licensing Information

Creative Commons Attribution 3.0 Unported

Citation Information

@inproceedings{feng2021multidoc2dial,
    title={MultiDoc2Dial: Modeling Dialogues Grounded in Multiple Documents},
    author={Feng, Song and Patel, Siva Sankalp and Wan, Hui and Joshi, Sachindra},
    booktitle={EMNLP},
    year={2021}
}

Contributions

Thanks to @songfeng and @sivasankalpp for adding this dataset.

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