Patent Document

FIELD OF THE INVENTION  
         [0001]    The present invention relates generally to remote document access, and, more particularly, to techniques for providing mobile device users with the ability to remotely access documents and to remotely print or fax documents.  
         BACKGROUND OF THE INVENTION  
         [0002]    Corporate employees spend more time than ever working away from their offices. However, it is often difficult to be fully productive while on the road. For instance, necessary documents may be stored at the office and these documents may not be available at a remote location or access to these documents may be inconvenient.  
           [0003]    To increase productivity, it would be desirable to have employees stay connected and perform as many office tasks as possible. For example, an employee waiting at an airport should be able to access corporate documents and quickly identify a document, read the document and further make prompt decisions, such as approving or forwarding the document to coworkers.  
           [0004]    Other mobile device users could also benefit from being able to remotely access documents. For example, physicians may wish to remotely access patient hospital records (e.g., X-ray images, CAT scans or lab reports) to determine further treatment or change prescriptions. Currently, physicians do not have convenient access to these records from their offices.  
           [0005]    Several products already exist for mobile users to access documents. For example, MICROSOFT POCKET OFFICE allows documents to be transferred onto a mobile device, compressed and converted. However, it is not realistic to expect users to know what documents to copy onto their mobile device before they leave for the road. In many cases, the documents were not ready when the user left the office, or it may be impossible to store the entire file on the device. Remote access may also still be needed to provide updated information.  
           [0006]    Some devices available in the market have been developed for remote document access. The POCKET INTERNET EXPLORER (POCKET IE) is such an example. However, techniques such as text re-flowing and reformatting are used to fit the content to the display screen. Hence, these techniques change the look and feel of original documents, making them difficult to be recognized and undesirable to be used for approval purposes.  
           [0007]    Another product is NETVUE from AccuSoft Corporation which offers remote document viewing, collaboration and printing via the World Wide Web (WWW) for desktop application. Documents are addressed using the NetVue Document Streaming (NDS) technology. Since NDS is targeted, the minimum data handled at a time corresponds to the entire content of each page. However, mobile users do not have the luxury of desktop users because of their limited computing environment and reliance on network resources, making this technology unsuitable for mobile users.  
           [0008]    The services provided by GOAMERICA and PRINTERON offer the ability to access remote documents. However, the content of a text document can only be read or viewed through fax or email, supported document formats are limited, and the original layout is not preserved.  
           [0009]    Accordingly, it would be desirable and highly advantageous to have a technique for providing mobile device users with the ability to remotely access documents and to print or fax documents that avoids the problems associated with conventional methods.  
         SUMMARY OF THE INVENTION  
         [0010]    The present invention provides mobile device users with the ability to remotely access documents. The invention allows mobile users to quickly identify documents and seamlessly view their content with minimum delay and network usage as well as limited storage requirement.  
           [0011]    By introducing streaming-on-demand and dividing the page into smaller segments, it significantly reduces bandwidth usage and speeds up the complete viewing process, since only data corresponding to the active viewing window is transmitted. As a result, resources are effectively utilized, and users seamlessly view documents. Moreover, users are able to easily identify documents by viewing thumbnails of original layouts and/or reading document content with an image quality that is very close to what is on their desktop. Without downloading the complete document onto a mobile device, this invention allows a mobile user to approve or forward the document to coworkers, and to print or fax the document on a nearby printer or fax machine.  
           [0012]    According to various embodiments of the present invention, there is provided a method for remotely accessing documents stored in a document repository. The method includes requesting a list of documents from the document repository. The list of documents is presented to a user in a manner enabling identification of documents and selection of a particular document from the list (e.g., by using thumbnails). As the user browses a selected document, streamed data corresponding to specified portions of the selected document are received. The specified portions of the selected document are then displayed on the client device. Advantageously, the displayed portions of the selected document retain the look and feel of corresponding portions of the document stored in the document repository.  
           [0013]    The user may employ various means for specifying portions of the selected document. For example, a stylus may be used to drag a desired portion of the document into the current active window. A hand tool may also be employed to pan the viewable information associated with the document. Also, a scroll bar may be used to move data in the window to view a portion of the document. Scrolling may be controlled by a mouse, arrow keys, or another means. A zoom tool may be employed to increase or decrease the resolution of the viewable information. In addition to these means, a particular page or section of a document (e.g., page 15) may be specified enabling direct retrieval of this portion of the document from the document repository.  
           [0014]    Unlike with conventional streaming, streamed data is not necessarily received according to a specific time line. In the approach of the present invention, streamed data can be sent in any order and at least some data may be re-sent to the client device.  
           [0015]    The documents stored in the document repository may be stored as private folders on a server. Viewable documents have no size limitation at all because they do not need to be completely downloaded to the client device. The client device may be a mobile device such as a Personal Digital Assistant (PDA). The mobile device may access a network via dial-up modem or be connected to a wireless network, for example.  
           [0016]    The method for providing remote access may further include determining a current active window of a client device, obtaining a portion of the selected document corresponding to the active window, and sending streamed data corresponding to the portion of the selected document. These steps may be repeated as the user browses the document and uses various navigation features.  
           [0017]    Information that is expected to be requested by a client may be placed into a data queue. The specified portions of the selected document may include information obtained from this data queue. Furthermore, data may be removed from the data queue that is no longer expected to be used.  
           [0018]    The method may further include the steps of receiving a request to provide a hard copy of a document stored in the document repository to a selected output device, and sending the requested document to the selected output device.  
           [0019]    The selected output device may be a facsimile (fax) machine or a printer. Optionally, the printer may be provided by a third party service provider via the Internet.  
           [0020]    The method may further include processing a request to change the status of a document stored in the document repository. For example, a user may change the status of a document to ‘approved’ or ‘disapproved’.  
           [0021]    These and other aspects, features and advantages of the present invention will become apparent from the following detailed description of preferred embodiments, which is to be read in connection with the accompanying drawings. 
       
    
    
     BRIEF DESCRIPTION OF THE DRAWINGS  
       [0022]    [0022]FIGS. 1 and 2 illustrate an overall system flow in accordance with various embodiments of the present invention;  
         [0023]    [0023]FIG. 3 illustrates the functioning of the document streaming server of FIGS. 1 and 2;  
         [0024]    [0024]FIG. 4 illustrates the functioning of the document viewer of FIGS. 1 and 2; and  
         [0025]    [0025]FIG. 5 depicts the integration of a third-party printing service with an embodiment of the present invention.  
     
    
     DETAILED DESCRIPTION OF PREFERRED EMBODIMENTS  
       [0026]    A streaming-on-demand mechanism is one key aspect of the invention, where both the client and server are involved. On the server side, focus is on transmitting only the essential data (e.g., portion of a page) and only when it is needed. Hence, the server must keep track of where the active viewing area is to avoid transmitting excessive data. This mechanism requires significantly less bandwidth than conventional streaming. Additionally, the transmission rate may be dynamically adjusted and also data packets may be discarded or removed according to client feedback.  
         [0027]    On the client side, the present invention monitors all client requests and server responses, and informs the server about the client&#39;s present status and any user decisions. For example, once an active viewing area is moved, position information is immediately sent back to the server to request additional data. If a delay is detected between a particular request and the arrival of corresponding data packets, the server can be informed as what to do next. Further, since only a relatively small amount of data is processed at a time, the client application effectively utilizes device resources, and offers mobile users the ability to view each requested portion of content almost immediately even with a low bandwidth connection.  
         [0028]    The streaming-on-demand feature of this invention requires much lower bandwidth than what is required by live streaming, although it works in much the same way as live streaming. Small packets of data are sent to the client to be viewed. Packets are sent only when requested, for example, by tapping and dragging a screen. Only the packets of data corresponding to the current viewing area are sent for display. Therefore, unlike live streaming, a client can request the very same packets of data more than once.  
         [0029]    Another important aspect of the invention is the ability to preserve the original look and feel of each document when presented to users, which facilitates document recognition and the approval process with minimum bandwidth usage. Specifically, the content of each page is transmitted either on a page-by-page basis using thumbnails of an original document or on-demand for an active viewing area with the original fidelity, using a document streaming-on-demand mechanism. Once the thumbnail or the original look and feel of a page is presented on a device, the original layouts can be immediately identified, along with the corresponding document.  
         [0030]    These features greatly improve the ability for quick document identification. Furthermore, the original look and feel display offers a high quality image and resolution that is close to what is on the desktop, so that users can view or read details of the content, if necessary. Or, as an alternative to reading on a small screen, the system may provide an Internet printing service that enables the document to be printed or faxed to any subscribed Internet printer via a global printer directory.  
         [0031]    The following will describe the overall system architecture as illustrated in FIG. 1. On the client side, a document viewer  100  communicates with a corporate network  120  through either a modem dial-up connection  105 , a virtual private network (VPN)  106 , or the Internet  107 . Communication via the VPN  106  or the Internet may require the services of an Internet Service Provider (ISP)  102 . On the server side, communication with the client may be accomplished by a document streaming server  122 , a Worldwide Web (WWW) Server  124 , and a Printing Server  126 . The document streaming server  122 , WWW server  124 , and printing server  126  are operatively connected to a document repository  128 .  
         [0032]    The document viewer  100  is a Web component for mobile devices that enables a user to access and view documents, such as, for example, a Microsoft Office document (e.g., PowerPoint, Word, Excel) with quality and resolution that is close to what is available on the desktop, without the need to download it to a local device. Users may select documents from their private folders in the document repository  128 , view a thumbnail of each page of the document, or zoom in and out of each page of the document, and navigate to the previous and next page of the document. The document viewer  100  also allows a user to print or fax the selected documents to any printer residing on the Internet from their mobile device. A list of available printers on the Internet can be presented to the user. The user can select a printer, query the printer status and/or receive notification once printing is finished. The document viewer  100  may also include a Web browser that acts as a container for Web components, and provides the mechanism needed for dynamic installation of the web components when the components are not installed locally.  
         [0033]    The document streaming server  122  is a key component on the server side. Once a new connection request is established, the document streaming server  122  then processes the selected document on the fly, on a page-by-page basis, for both a thumbnail view and a requested portion of each original page corresponding to the active viewing area. It may place data into a queue and transfer the data upon request to the active viewing area, and periodically check with client devices to prepare for incoming requests. Additionally, the document streaming server  122  can monitor network traffic, optimize data transmission rates and make decisions as to where or when to remove packet data from the data queue, according to the current condition of the device and network.  
         [0034]    The printing server  126  is an optional off-the-shelf component that is used when Internet printing or faxing is desired. Internet printing/faxing is the process of sending a print data stream directly to a printer/fax machine that is connected to the Internet. The printing server  128  interacts either with the document repository  128  (when it is within a local network  120 ) or with the WWW server  124  (when it is outside of the corporate network  120  as a service provider, as shown in FIG. 2). In either case, the printing server  126  transfers the selected document to a designated Internet printer upon request. The printer server  126  may use a third party product, which supports Internet printing without requiring the native application be installed on a printing client. In addition, the printing server  126  may support Internet printing/faxing to printers protected by a firewall, since the data stream has to be able to come into a secured network, for example, a hotel network. In any case, the printer must be recognized by the printing server  126  in order to transfer the selected documents to it, which can be achieved by either hosting the printing server or subscribing to a provided service.  
         [0035]    The document repository  128  hosts all documents for access by mobile users. Mobile users may view, print, or fax documents contained in the document repository  128 . The document repository  128  may include a file system on a local or a network drive, a document server, or a physical repository that requires users to upload documents before use. Documents for each user may be stored in private folders, and authentication may be required for connection to the document repository  128 . Both the streaming server  122  and the printing server  126  can interact with the document repository  128  to transfer documents for viewing, printing or faxing purposes.  
         [0036]    The Worldwide Web (WWW) server  124  interacts with the client components, and acts as a request router to forward client commands or requests to either the document streaming server  122 , the printing server  124 , or to obtain relevant information from the document repository  128  to be passed back to a mobile device. The standard hypertext protocol (HTTP) may be used for this purpose, and is also an off-the-shelf component.  
         [0037]    In operation, a user interacting with the document viewer  100  may remotely access, view, print or fax documents via the dial-up connection  105 , the VPN connection  106 , or the Internet connection  107 . Users can be challenged to validate their authenticity when first connected to the WWW server  124 . Authenticated users may be able to change or set up their own preferences or have default preferences assigned. The preferences may include the addresses of Internet printers, for example.  
         [0038]    Once authenticated, users may be presented with options for browsing a list of documents, deleting documents, and selecting documents for viewing, printing, or faxing. When viewing a document is selected, the WWW server  124  routes the request to the document streaming server  128 , which thereupon takes over control and communication with the document viewer  100 . The WWW server  124  processes other incoming requests. A very similar sequence of actions occurs when printing or faxing a document is selected, except that the printing server  126  takes over control and communication. Optionally, printing- and faxing-related requests may be routed to a printing service provider  200  through the WWW server  124 , as shown in FIG. 2.  
         [0039]    The following will describe the functioning of the document streaming server  122  of FIG. 3. The document streaming server  122  includes a server commander  310 , a document processor  320 , a rate adjuster  330 , a data queue manager  340 , and a data sender  350 . The server commander  310  is operatively connected to the document processor  320 , which, in turn, is operatively connected to the data queue manager  340  and the document repository  128 . Additionally, the server commander  122  is operatively connected to the rate adjuster  330 , which, in turn, is operatively connected to the data sender  350 . The server commander  310  is also operatively connected to the data manager queue, which, in turn, is operatively connected to the data sender  350 . A connection listener  300  is operatively connected to the streaming server  122  (specifically, the server commander  310 ).  
         [0040]    In operation, once a new connection request  302  is received by the communication listener  300 , a new thread may be started. The communication listener  300  then hands over control to the server commander  310 , which informs the document processor  320  to process and parse a particular document from the document repository  128  into segments, and places the necessary data packets that correspond to the active viewing area into a queue in the data queue manager  340  to be transmitted by the data sender  350  via a link  352  to the client. The data transmission ends once the queue in the data queue manager  340  is empty. The data sending rate is controlled by the rate adjuster  330 , which can be dynamically adjusted according to client feedback information passed via a link  315  to the server commander  310 . At the same time, data packets in the data queue manager  340  may be discarded or removed if the feedback from the client indicates that they will not be needed or that the data cannot arrive in time (e.g., because of network congestion).  
         [0041]    The following will describe the functioning of the document viewer  100  of FIG. 4. The document viewer  100  includes an event-driven commander  400 , a data controller  405 , a display buffer  410 , a data assembler  415 , a data receiver  420 , and a graphical user interface (GUI)  425 . The event-driven commander  400 , the data controller  405 , and the display buffer  410  are operatively connected to the graphical user interface  425 . Additionally, the display buffer  410  is operatively attached to the data assembler, which, in turn, is operatively connected to the data receiver  420 . The data receiver  420  is also operatively connected to the data controller  405 , and can receive data packets from the document streaming server  122  via a link  352 .  
         [0042]    The event-driven commander  400  may issue all requests and handle all responses from the document streaming server  122  and the printing server  126 . For example, once a viewing command is acknowledged, data packets can be read by the data receiver  420  and passed onto the data assembler  415 . The data assembler  415  can decompress and reassemble segments for display in the display buffer  410 . Meanwhile, the data controller  405  can monitor all incoming requests and any delays between a particular request and the arrival of corresponding data packets. Further, the data controller  405  can make decisions on whether the data in the display buffer  410  is to be displayed or discarded. In addition, the event-driven commander  400  may be aware of such decisions, and can inform the streaming server  122 , if necessary.  
         [0043]    The following will describe the integration of a third-party printing service with an embodiment of the present invention, as illustrated in FIG. 5. A printing service  500  includes a global printing directory  510 , an Internet Printing Service Provider  520 , and an Internet printing server  530 . The Internet printing service provider  520  is operatively connected to the global printer directory  510  and the Internet printing server  530 . The Internet printing server is also operatively connected to an Internet printer/fax device  540  and to the document repository  128 .  
         [0044]    Once printing or faxing of a document is issued, the event driven commander  400  can be directed to the Internet printer server  530 , which may communicate with the Internet printing service provider  520 , and, in turn, with the global printer directory  540 , to validate the default Internet printer/fax, or return a list of available devices to the user. Once a printer or fax device is selected or the default one is validated, the Internet printing server  530  may fetch the requested document from the document repository  128 , and sends the requested document to the Internet printer/fax  540 . The printer/fax status or notification may be sent to the user through the event driven commander  400 ,  
         [0045]    It is to be understood that the present invention may be implemented in various forms of hardware, software, firmware, special purpose processors, or a combination thereof. Preferably, the method steps of the present invention are implemented in software as a program tangibly embodied on a program storage device. The program may be uploaded to, and executed by, a machine comprising any suitable architecture. Preferably, the machine is implemented on a computer platform having hardware such as one or more central processing units (CPU), a random access memory (RAM), and input/output (I/O) interface(s). The computer platform also includes an operating system and microinstruction code. The various processes and functions described herein may either be part of the microinstruction code or part of the program (or combination thereof) which is executed via the operating system. In addition, various other peripheral devices may be connected to the computer platform such as an additional data storage device and a printing device.  
         [0046]    It is to be understood that, because some of the constituent system components and method steps depicted in the accompanying figures are preferably implemented in software, the actual connections between the system components (or the process steps) may differ depending upon the manner in which the present invention is programmed.  
         [0047]    Although illustrative embodiments of the present invention have been described herein with reference to the accompanying drawings, it is to be understood that the invention is not limited to those precise embodiments, and that various other changes and modifications may be affected therein by one skilled in the art without departing from the scope or spirit of the invention.

Technology Category: 5