Datasets:

jonathansuru

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customer_service_intent_detection

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Please categorise the customer intent from the conversation below: ### Customer: i waant help to change to the gold account The intention is as follows:

switch account END

Please categorise the customer intent from the conversation below: ### Customer: what do I need to do to shop a product? The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: i bought something cancel purchase 370795561790 The intention is as follows:

cancel order END

Please categorise the customer intent from the conversation below: ### Customer: can you show me what hours I can call customer assistance? The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: can I use the Premium account? The intention is as follows:

switch account END

Please categorise the customer intent from the conversation below: ### Customer: help switching something of purchase 370795561790 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: do you shpi to Dublin? The intention is as follows:

delivery options END

Please categorise the customer intent from the conversation below: ### Customer: assistance seeing how soon can i expect the parcel The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: how can i check how soon can i expect my deliver The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: I have to check the allowed payment options, how to do it? The intention is as follows:

check payment methods END

Please categorise the customer intent from the conversation below: ### Customer: how to see the ETA of the purchase 732201349959? The intention is as follows:

track order END

Please categorise the customer intent from the conversation below: ### Customer: can you show me what delivery methods you offer? The intention is as follows:

delivery options END

Please categorise the customer intent from the conversation below: ### Customer: delete user The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: I try to check what shipping options I can choose The intention is as follows:

delivery options END

Please categorise the customer intent from the conversation below: ### Customer: I want to buy several of your product, how can I do it? The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: could you help me solve a damn issue with payment? The intention is as follows:

payment issue END

Please categorise the customer intent from the conversation below: ### Customer: updating information on Platinum account The intention is as follows:

edit account END

Please categorise the customer intent from the conversation below: ### Customer: assistance to switch something of purchase 113542617735902 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: i do not know how i can retrieve the password of my account The intention is as follows:

recover password END

Please categorise the customer intent from the conversation below: ### Customer: tell me more about the corporate newsletter subscription The intention is as follows:

newsletter subscription END

Please categorise the customer intent from the conversation below: ### Customer: I need assistance talking to a live agent The intention is as follows:

contact human agent END

Please categorise the customer intent from the conversation below: ### Customer: help me seeing how long it takes for my product to arrive The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: can you help me cancel my subscription to your newsletter? The intention is as follows:

newsletter subscription END

Please categorise the customer intent from the conversation below: ### Customer: how to chat with a human agent The intention is as follows:

contact human agent END

Please categorise the customer intent from the conversation below: ### Customer: there are errors setting up my new delivery address The intention is as follows:

set up shipping address END

Please categorise the customer intent from the conversation below: ### Customer: i need heop to notify of an issue with sign-up The intention is as follows:

registration problems END

Please categorise the customer intent from the conversation below: ### Customer: i want assistance switchimg to the pro account The intention is as follows:

switch account END

Please categorise the customer intent from the conversation below: ### Customer: help purchasing some of ur product The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: what do i have to do to see the early termination penalty The intention is as follows:

check cancellation fee END

Please categorise the customer intent from the conversation below: ### Customer: wanna ifnd the bill #00108 how do i do it The intention is as follows:

check invoice END

Please categorise the customer intent from the conversation below: ### Customer: acn I order from Liverpool? The intention is as follows:

delivery options END

Please categorise the customer intent from the conversation below: ### Customer: how to talk to customer servce The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: I need assistance speaking to customer service The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: how can i check what hours customer assistance available is The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: I would like to check when my product is going to arrive The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: i try to cancel the corporate newsletter subscreiption The intention is as follows:

newsletter subscription END

Please categorise the customer intent from the conversation below: ### Customer: change details on premium account The intention is as follows:

edit account END

Please categorise the customer intent from the conversation below: ### Customer: I do not know what I have to do to edlete the free account The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: what do i have to do to report an error with online payment The intention is as follows:

payment issue END

Please categorise the customer intent from the conversation below: ### Customer: awnt help to shop several of your product The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: i want assistance to submit my feedback for a service The intention is as follows:

review END

Please categorise the customer intent from the conversation below: ### Customer: wanna switch an item of order 113542617735902 ohw to do it The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: I want to know more about receiving your company newsletter The intention is as follows:

newsletter subscription END

Please categorise the customer intent from the conversation below: ### Customer: open Premium acconut for bride The intention is as follows:

create account END

Please categorise the customer intent from the conversation below: ### Customer: check invoice from Mr. Jones The intention is as follows:

check invoice END

Please categorise the customer intent from the conversation below: ### Customer: create freemium account The intention is as follows:

create account END

Please categorise the customer intent from the conversation below: ### Customer: edit info on gold account The intention is as follows:

edit account END

Please categorise the customer intent from the conversation below: ### Customer: help writing a comment for your services The intention is as follows:

review END

Please categorise the customer intent from the conversation below: ### Customer: I have to see how soon can I expect my parcel , I need help The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: I need information about modifying my delivery address The intention is as follows:

change shipping address END

Please categorise the customer intent from the conversation below: ### Customer: there is a trouble trying to correct the address The intention is as follows:

change shipping address END

Please categorise the customer intent from the conversation below: ### Customer: what do I have to do to write a review about a product? The intention is as follows:

review END

Please categorise the customer intent from the conversation below: ### Customer: I need assistance notifying of a trouble with oline payment The intention is as follows:

payment issue END

Please categorise the customer intent from the conversation below: ### Customer: I do not know what to do to delete the freemium accouunt The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: I want help obtaining a reimbursement The intention is as follows:

get refund END

Please categorise the customer intent from the conversation below: ### Customer: where to request compensations of money The intention is as follows:

get refund END

Please categorise the customer intent from the conversation below: ### Customer: I need infomration about the termination of a Gold account The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: I need assistance to check the early termination penalties The intention is as follows:

check cancellation fee END

Please categorise the customer intent from the conversation below: ### Customer: I do not know what I have to do to order a product The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: set new shipping address up The intention is as follows:

set up shipping address END

Please categorise the customer intent from the conversation below: ### Customer: i expect a rebate of $1200 The intention is as follows:

track refund END

Please categorise the customer intent from the conversation below: ### Customer: problem with modifying order 00004587345 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: I try to set up the shipping address The intention is as follows:

set up shipping address END

Please categorise the customer intent from the conversation below: ### Customer: I want to see your money back policy, could you help me? The intention is as follows:

check refund policy END

Please categorise the customer intent from the conversation below: ### Customer: what are the early termination charges? The intention is as follows:

check cancellation fee END

Please categorise the customer intent from the conversation below: ### Customer: i try to talk to an agent The intention is as follows:

contact human agent END

Please categorise the customer intent from the conversation below: ### Customer: editing information on platinum account The intention is as follows:

edit account END

Please categorise the customer intent from the conversation below: ### Customer: i have to file a consumer complaint against ur company The intention is as follows:

complaint END

Please categorise the customer intent from the conversation below: ### Customer: where can i receive the corporate newsletter The intention is as follows:

newsletter subscription END

Please categorise the customer intent from the conversation below: ### Customer: need assistance to remove a product from roder 00123842 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: opening new pro account for wife The intention is as follows:

create account END

Please categorise the customer intent from the conversation below: ### Customer: I want to change several products of order 00004587345 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: I don't know how I can see how soon can I expect my product The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: i have to delete a product from purchase 732201349959 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: I do not know what I have to do to cancel the gold account The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: I'm waiting for a restitution of $1200 The intention is as follows:

track refund END

Please categorise the customer intent from the conversation below: ### Customer: wanna use the free account The intention is as follows:

switch account END

Please categorise the customer intent from the conversation below: ### Customer: I can no longer afford order 113542617735902 The intention is as follows:

cancel order END

Please categorise the customer intent from the conversation below: ### Customer: i dont understand ya i want help talkiing with someone The intention is as follows:

contact human agent END

Please categorise the customer intent from the conversation below: ### Customer: where do i buy some of ur item The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: order cancelation The intention is as follows:

cancel order END

Please categorise the customer intent from the conversation below: ### Customer: i want assistnce shopping an item The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: I don't know what to do to acquire a few of your item The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: delete standard account The intention is as follows:

delete account END

Please categorise the customer intent from the conversation below: ### Customer: how to see my bill #12588 The intention is as follows:

check invoice END

Please categorise the customer intent from the conversation below: ### Customer: I don't know how I can check the early termination charges The intention is as follows:

check cancellation fee END

Please categorise the customer intent from the conversation below: ### Customer: i dont know what i have to do to modify my address The intention is as follows:

change shipping address END

Please categorise the customer intent from the conversation below: ### Customer: shipments to Seattle The intention is as follows:

delivery options END

Please categorise the customer intent from the conversation below: ### Customer: where ispurchase 113542617735902? The intention is as follows:

track order END

Please categorise the customer intent from the conversation below: ### Customer: I expect a erbate of 1499 dollars The intention is as follows:

track refund END

Please categorise the customer intent from the conversation below: ### Customer: help me deleting some products from order 113542617735902 The intention is as follows:

change order END

Please categorise the customer intent from the conversation below: ### Customer: I am trying to find information about the delivery periods The intention is as follows:

delivery period END

Please categorise the customer intent from the conversation below: ### Customer: do you have a toll-free number to speak to customer service? The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: I have a problem with my PIN retrieval The intention is as follows:

recover password END

Please categorise the customer intent from the conversation below: ### Customer: can I check the early termination charge? The intention is as follows:

check cancellation fee END

Please categorise the customer intent from the conversation below: ### Customer: need to purchase some items The intention is as follows:

place order END

Please categorise the customer intent from the conversation below: ### Customer: help to submit feedabck for your services The intention is as follows:

review END

Please categorise the customer intent from the conversation below: ### Customer: I try to check at what time I can contact customer support The intention is as follows:

contact customer service END

Please categorise the customer intent from the conversation below: ### Customer: i dont know how to get my invoices from Ms. Hawkings The intention is as follows:

get invoice END

Please categorise the customer intent from the conversation below: ### Customer: i expect a reimbursement of 350 dollars The intention is as follows:

track refund END