Source: https://www.dr-spiller.com/en/data-privacy/
Timestamp: 2019-04-21 04:10:14+00:00

Document:
We collect, store and use personal data of visitors to our website (users) and customers only to the extent necessary to provide a functional website as well as our contents and services. The collection and use of personal data of our users, customers and business partners takes place regularly only after their respective consent. An exception applies in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by legal provisions. If you have given us your explicit consent, your personal data will be stored beyond the business transaction and used for personal information about our products or campaigns as well as for internal evaluations and analyses (internal evaluation of order processes, mailing of advertising).
Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis for the processing of personal data.
In the processing of personal data necessary for the performance of a contract to which the data subject is a contracting party, Art. 6 (1) lit. b GDPR serves as legal basis. This also applies to processing operations that are necessary in order to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary for the compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) lit. d GDPR serves as legal basis.
If the processing is necessary for the protection of a legitimate interest pursued by our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the interest mentioned first, Art. 6 (1) lit. f GDPR serves as legal basis for the processing.
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned legal provisions expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
Our website uses SSL encryption for security reasons and to protect the transmission of confidential contents, such as orders or requests that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
When the SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
We use carefully selected external service providers for the provision of our website and the associated processing of your personal data. These service providers are currently the company Profihost AG (host provider of the website), the company Waldohr e.U. (IT support) and the company elio GmbH (system administration website).
These service providers may process the personal data exclusively on our instructions for the purposes specified by us on the basis of an agreement on commissioned data processing pursuant to Art. 28 GDPR and have been obliged to comply with the applicable data protection regulations.
Any other use of the data is not permitted. The data will be processed exclusively in the territory of the Federal Republic of Germany, in a Member State of the European Union or in a Contracting State to the Agreement on the European Economic Area.
The legal basis for the temporary storage of the data and log files is Art. 6 (1) lit. f GDPR.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
The data are stored in log files to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The data are not analysed for marketing purposes in this context.
Our legitimate interest in the data processing pursuant to Art. 6 (1) lit. f GDPR also resides in these purposes.
The data will be deleted as soon as they are no longer needed to achieve the purpose for which they were collected. If the data are collected for the provision of the website, this is the case when the respective session has ended.
If the data are stored in log files, this is the case after one month at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the accessing client is no longer possible.
The legal basis for the processing of personal data by using technically necessary cookies is Art. 6 (1) lit. f GDPR.
The user data collected through cookies are not used for the creation of user profiles.
Our legitimate interest in the processing of the personal data pursuant to Art. 6 (1) lit. f GDPR also resides in these purposes.
In addition, you can prevent cookies from being stored by means of an appropriate setting in your browser software; however, please note that if you do this you may not be able to use all functions of this website in their entirety. You can also prevent the collection and transmission of the data generated by the cookie and relating to your use of the website (including your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
If you register on our website as a business customer and provide your email address, we may subsequently use this address for the mailing of a newsletter. In such a case, only direct advertising for similar goods or services of our company will be sent through the newsletter.
In the course of the registration process, your consent will be obtained for the processing of the data and reference will be made to this Data Privacy Statement.
In connection with the data processing for the mailing of newsletters, the following persons and/or companies have access to the data: the company Profihost AG (host provider of the website), the company Waldohr e.U. (IT support), the company elio GmbH (system administration website), the commercial agent Anton Schmidkunz (in case of registrations from Bavaria) and the company Dr. Spiller Ges. mbH (in case of registrations from Austria or Switzerland).
The data are only used for the mailing of the newsletter.
The legal basis for the processing of the data after registration for the newsletter by the business customer is Art. 6 (1) lit. a GDPR if the business customer has given his or her consent.
The collection of the e-mail address of the business customer serves to deliver the newsletter.
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The e-mail address of the business customer will therefore be stored for as long as the subscription to the newsletter is active.
The subscription to the newsletter can be terminated by the business customer concerned at any time. For this purpose, an appropriate link is provided in each newsletter.
On our website we offer the possibility to register as a business customer by providing personal data. The data are entered into an input mask and are transmitted to us and stored.
In the course of the registration process, the consent of the business customer to the processing of these data is obtained.
In the context of the registration process and the associated processing of your personal data, we use carefully selected external service providers. These service providers are currently the company Profihost AG (host provider of the website), the company Waldohr e.U. (IT support), the company elio GmbH (system administration website), the commercial agent Anton Schmidkunz (in case of registrations from Bavaria) and the company Dr. Spiller Ges. mbH (in case of registrations from Austria or Switzerland).
The legal basis for the processing of the data is Art. 6 (1) lit. a GDPR if the business customer has given his or her consent.
A registration of the business customer serves primarily the authentication as a Dr. Spiller customer. After the successful verification, specific contents and services (download portal, advertising media, trainings, online shops etc.) are made available to the business customer on our website.
A registration of the business customer is necessary for the performance of a contract with the business customer or in order to carry out pre-contractual measures.
Business customers can order products on our website. These products will be sent to the business customer after our acceptance of the offer. The collection of surname, first name, company and address is required to process the respective order.
The phone number, fax number and e-mail address are collected to be able to contact the business customer, e.g. for queries or to answer questions of the business customer.
Regarding business customers, the collection of the VAT identification number pursuant to Section 14a (1) UStG [Value Added Tax Act] is required.
The data collected in the course of the registration process are deleted when the registration on our website is removed or changed.
As a business customer you have the possibility to cancel the registration at any time. You can change the data stored about you at any time in the “My Account” section, or delete your account. With the confirmation of your e-mail address and password your account on our website will be deleted.
If the data are required for the performance of a contract or in order to carry out pre-contractual measures, advance deletion of the data is only possible to the extent that contractual or statutory obligations do not prevent deletion.
Once you have registered as a business customer on our website, it is possible to order and purchase products through our online shop.
We use carefully selected external service providers for the entering and processing of an order and the associated processing of your personal data. For orders from Germany, these service providers are currently the company DBH Logistics (shipping), the company UPS (shipping), the tax consulting firm Walter Kramp (tax-related processing), the accounting firm Marlene Loichinger (accounting), the company Profihost AG (host provider of the website), the company Waldohr e.U. (IT support), the company elio GmbH (system administration website), Mr. Forster (system administrator EAP-System), the commercial agent Anton Schmidkunz (in case of registrations from Bavaria) and the company Dr. Spiller Ges. mbH (in case of registrations from Austria or Switzerland).
If the data are processed for the performance of a contract, with the business customer as contracting party, or in order to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b GDPR.
The products are dispatched to the business customer after our acceptance of the order. The collection of surname, first name, company and address is required to process the respective order.
The data of a specific order (products, price, order date and order time, invoice date, delivery date) are deleted ten years after full processing of the order.
The customer data (surname, first name, company, address, phone number, fax number, e-mail address, VAT identification number and all other data stored at the time of registration) will be deleted ten years after full processing of the last order.
We also use Google reCAPTCHA on our website. The provider of this program is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google reCAPTCHA is used to check whether the data entry on our website is done by a person or by an automated program. For this purpose, Google reCAPTCHA analyses the behaviour of the visitor to the website on the basis of various characteristics. This analysis starts automatically when the website visitor accesses the website. For analysis purposes, Google reCAPTCHA evaluates various information (e.g. IP address, the time the website visitor stays on the website or the mouse movements made by the user). The data collected in the course of the analysis are transmitted to Google.
The data processing takes place on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in protecting its websites from abusive automated spying and SPAM.
The purpose of the data processing is to protect our website from abusive automated spying and SPAM.
Further information on Google reCAPTCHA and the privacy statement of Google can be found under the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.
If you have explicitly consented to the use of Google Analytics, this website uses functions of the web analysis service Google Analytics. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses text files, known as "cookies", which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie concerning your use of this website is, as a rule, transmitted to a Google server in the United State and stored there.
We have activated the IP anonymisation function on this website. This will cause your IP address to be shortened by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area before being transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and stored there in exceptional cases. Upon request of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on the website activities and to provide further services related to the use of the website and Internet in relation to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be collated with other Google data.
More information on the handling of user data at Google Analytics can be found in the privacy statement of Google: https://support.google.com/analytics/answer/6004245?hl=de.
We concluded an agreement on commissioned data processing with Google and fully implement the strict requirements of the German data protection authorities in connection with the use of Google Analytics.
Google Analytics cookies are stored with your consent on the basis of Art. 6 (1) lit. a GDPR.
The purpose of data processing is to optimize both our website and our advertising.
You can avoid the use of Google Analytics by not giving your consent to the use of Google Analytics.
Our website uses so-called Web Fonts provided by Google to uniformly display fonts. When you access a page, your browser loads the required Web Fonts into your browser cache to display texts and fonts correctly.
For this purpose, the browser you are using must establish a connection to the servers of Google. As a result, Google becomes aware that our website has been accessed via your IP address.
The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This constitutes a justified interest within the meaning of Art. 6 (1) lit. f GDPR.
The purpose of data processing is to present our online offers in a uniform and appealing manner.
Further information on Google Web Fonts can be found under https://developers.google.com/fonts/faq and in the privacy statement of Google: https://www.google.com/policies/privacy/.
LinkedIn, operator of the website is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
When you visit our website and explicitly consent to the transmission of your personal data, a connection is established to the servers of the aforementioned websites. The respective server is informed which of our web pages you have visited.
When you are logged into your respective YouTube, Google+, Facebook, Instagram, Twitter, Pinterest, XING and/or LinkedIn Account, you enable the operator of the respective website to assign your surfing behaviour directly to your personal profile.
The use of YouTube, Google+, Facebook, Instagram, Twitter, Pinterest, XING and LinkedIn takes place with your consent on the basis of Art. 6 (1) lit. a GDPR.
The use of YouTube, Google+, Facebook, Instagram, Twitter, Pinterest, XING and LinkedIn takes place in the interest of an appealing presentation of our online offers.
You can prevent that the respective operator of the aforementioned websites assigns your surfing behaviour directly to your personal profile by not consenting to the transmission of these data.
When you are logged into your respective YouTube, Google+, Facebook, Instagram, Twitter, Pinterest, XING and/or LinkedIn Account, you enable the operator of the respective website to assign your surfing behaviour directly to your personal profile. You can also prevent this by logging out of your respective YouTube, Google+, Facebook, Instagram, Twitter, Pinterest, XING and/or LinkedIn Account.
As an alternative to registering on our website, you can also contact us and/or place an order by e-mail, letter or telephone. In this case, your personal data transmitted by e-mail, letter or telephone will be stored. The same applies in the event that we obtain goods and/or services from you.
We use carefully selected external service providers for the entering and handling of an order and a contract with which we obtain goods and/or services from you and the associated processing of your personal data. These service providers are currently the company DBH Logistics (identity check for sanctions lists), the company UPS (shipping), the tax consulting firm Walter Kramp (tax-related processing), the accounting firm Marlene Loichinger (accounting), Mr. Forster (system administrator EAP-System), the commercial agent Anton Schmidkunz (in case of first contact or customer orders from Bavaria) and the company Dr. Spiller Ges. mbH (in case of orders from Austria or Switzerland).
The legal basis for the processing of the data is Art. 6 (1) lit. a GDPR if the data subject has given his or her consent.
The legal basis for the processing of the data transmitted by e-mail, letter or telephone in the course of establishing contact is Art. 6 (1) lit. f GDPR. If an order is concerned or the e-mail, letter or telephone call aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR.
The processing of the personal data from the e-mail, the letter or the telephone call serves us solely to process the establishment of contact. This constitutes also the necessary legitimate interest in the processing of the data.
If an order is placed, it is necessary to collect surname, first name, company and address to process the order in question.
The collection of phone number, fax number and e-mail address is necessary to be able to contact you, e.g. for queries or to answer questions.
Regarding business customers, the collection of the VAT identification number pursuant to Section 14a (1) UStG is required.
The collection of the birthday takes place for the clear determination of the respective person and for making an inquiry about the legal capacity. In addition, the birthday is collected in order to be able to send birthday wishes to the respective person.
The data collected in case of a pure contacting (without order) will be deleted when the respective conversation is terminated. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The business partner data (surname, first name, company, address, phone number, fax number, e-mail address, VAT identification number and all other data stored at the time of registration) will be deleted ten years after full processing of the last order.
You have the possibility to revoke your consent to the processing of personal data at any time. If you have contacted us by e-mail, letter or telephone, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.
The revocation of the consent and the objection to storage can be addressed by e-mail, letter or telephone to the contact details indicated under item I. of the present Data Privacy Statement.
All personal data stored in the course of contacting and/or ordering will be deleted in this case.
In order to communicate with our business partners, we use inter alia the messenger service Threema Work. The provider of this messenger service is the company Threema GmbH, Churerstraße 82, 8808 Pfäffikon SZ, Switzerland. By consenting to the present Data Privacy Statement, you consent to the use of the messenger service Threema Work and the processing of personal data as described below.
We collect and store the e-mail address and the Threema ID of the business customer for the communication via the messenger service Threema Work. In addition, the personal data of the business customer transmitted in the course of this communication are stored.
In the context of this communication, Threema Work is granted access to the data that are the subject of the communication.
The legal basis for the processing of personal data within the scope of the communication with our business customers via the messenger service Threema Work is Art. 6 (1) lit. a GDPR if the business customer has given his or her consent.
The processing of personal data serves us solely to establish contact with you or to answer your questions.
The personal data transmitted in the course of a communication will be deleted when the respective conversation with the business customer is terminated. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The e-mail address and the Threema ID of the business customer will be deleted ten years after full processing of the last order.
As a business customer you have the possibility to revoke the consent to the use of Threema Work and the associated processing of personal data at any time.
The revocation of the consent can be addressed via Threema Work, e-mail, letter or telephone to the contact details indicated under item I. of the present Data Privacy Statement.
All personal data stored in the course of the communication via Threema Work will be deleted by us in this case.
You shall have the right to obtain from the controller confirmation as to whether personal data relating to you are being processed by us.
the existence of automated decision-making, including profiling, according to Art. 22 (1) and (4) GDPR and – at least in those cases – meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for the data subject.
You shall have the right to obtain information as to whether the personal data concerning you are transferred to a third country or to an international organisation. In this context you can request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.
You shall have the right to obtain from the controller rectification and/or completion if the processed personal data concerning you are inaccurate or incomplete. The controller has to make the rectification without undue delay.
you have objected to processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.
In case the processing of the personal data relating to you has been restricted, such data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the processing was restricted according to the aforementioned conditions, you will be informed by the controller before the restriction of processing is lifted.
the personal data relating to you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
If the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 (1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
If you have asserted the right to rectification, erasure or restriction of processing in relation to the controller, the latter is obligated to communicate said rectification or erasure of the data or restriction of processing to each recipient to whom the personal data relating to you have been disclosed, unless this proves impossible or involves disproportionate effort.
You shall have the right in relation to the controller to be informed about these recipients.
In exercising this right, you shall also have the right to have the personal data relating to you transmitted directly from one controller to another, where technically feasible. The rights and freedoms of others must not be adversely affected hereby.
You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data relating to you which is based on Art. 6 (1) lit. e or f GDPR; this also applies to profiling based on those provisions.
The controller shall no longer process the personal data concerning you, unless the controller demonstrates compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
If personal data concerning you are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
You shall have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
However, these decisions must not be based on special categories of personal data referred to in Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g GDPR applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place.
In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

References: Art. 6
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 Art. 28
 Art. 6
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 Art. 6
 Art. 6
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 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 22
 Art. 46
 Art. 21
 Art. 8
 Art. 17
 Art. 6
 Art. 9
 Art. 9