Source: https://support.reviewtrackers.com/hc/en-us/articles/235063428-HIPAA-Business-Associate-Agreement
Timestamp: 2019-04-18 13:40:49+00:00

Document:
As a proud partner to many health and medical systems, ReviewTrackers follows the latest security and compliance standards, including HIPAA. Below is ReviewTrackers standard BAA agreement for your review.
Please contact your customer success manager via support@reviewtrackers.com if you have any additional questions.
These Standard HIPAA Business Associate Agreement Terms and Conditions (“HIPAA Addendum”) shall be incorporated into the contracts for Customers that are Covered Entities (as defined below) and that provide Protected Health Information (“PHI”)(as defined below) to ReviewTrackers, Inc. in connection with services they have purchased. These terms supplement and are made part of the purchase agreement between ReviewTrackers, Inc. and Customers (“Underlying Agreement”) in order to comply with the federal Standards for Privacy of Individually Identifiable Health Information, located at 45 C.F.R. Part 160 and Part 164, Subparts A through E (“Privacy Rule”) and the Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (the “HITECH Act”).
b) “Business Associate” shall generally have the same meaning as the term “business associate” at 45 CFR 160.103, and in reference to the party to this agreement, shall mean Review Trackers, Inc..
2.1 Use and Disclosure of PHI. ReviewTrackers, Inc. shall not use or disclose PHI other than as permitted or required by this HIPAA Addendum or as Required by Law. ReviewTrackers, Inc. shall not use or disclose PHI for fundraising or marketing purposes. ReviewTrackers, Inc. shall not directly or indirectly receive remuneration in exchange for PHI, except with the prior written consent of Covered Entity and as permitted by the HITECH Act; however, this prohibition shall not affect payment by Covered Entity to ReviewTrackers, Inc. for services provided pursuant to the Underlying Agreement.
2.2 Safeguards. ReviewTrackers, Inc. shall use appropriate safeguards, and comply with Subpart C of 45 CFR Part 164 with respect to electronic protected health information, to prevent use or disclosure of protected health information other than as provided for by the Agreement.
2.3 Mitigation. ReviewTrackers, Inc. shall mitigate, to the extent practicable, any harmful effect that is known to ReviewTrackers, Inc. of a use or disclosure of PHI by ReviewTrackers, Inc. in violation of the requirements of this HIPAA Addendum.
2.4 Reporting. ReviewTrackers, Inc. shall notify in writing Covered Entity of any access, use or disclosure of PHI for a purpose that is not provided for in this HIPAA Addendum or the Underlying Agreement, and any Breach of Unsecured PHI, of which ReviewTrackers, Inc. becomes aware without unreasonable delay and in no case later than thirty (30) calendar days after discovery.
2.5 Disclosure to Agents and Subcontractors. ReviewTrackers, Inc. shall ensure that any covered subcontractor to whom ReviewTrackers, Inc. discloses PHI received from Covered Entity, has in place an appropriate Business Associate agreement.
2.6 Designated Record Set. ReviewTrackers, Inc. shall provide access, at the request of Covered Entity, to PHI in a Designated Record Set in order to meet the requirements under 45 C.F.R. § 164.524.
2.7 Internal Practices, Policies and Procedures. ReviewTrackers, Inc. shall make available its internal practices, books, and records, including policies and procedures and PHI, relating to the use and disclosure of PHI received from, or created or received by ReviewTrackers, Inc. on behalf of, Covered Entity available to the Covered Entity and to the Secretary of Health and Human Services (“Secretary”) for purposes of the Secretary determining Covered Entity’s compliance with the Privacy Rule and the HITECH Act.
2.8 Accounting for Disclosures. ReviewTrackers, Inc. agrees to maintain the information required to provide an accounting of disclosures of PHI in accordance with 45 C.F.R. § 164.528 and to make this information available to Covered Entity upon Covered Entity’s request in order to allow Covered Entity to respond to an Individual’s request for accounting of disclosures.
2.9 Security Obligations. ReviewTrackers, Inc. shall implement appropriate safeguards as are necessary to prevent the use or disclosure of PHI otherwise than as permitted by the Underlying Agreement or this HIPAA Addendum including, but not limited to, administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of Covered Entity’s electronic PHI as required by 45 C.F.R. Sections 164.308, 164.310, and 164.312, as amended from time to time. ReviewTrackers, Inc. shall ensure that any agent, including a subcontractor, to whom it provides such electronic PHI, agrees to implement reasonable and appropriate safeguards to protect it. ReviewTrackers, Inc. shall comply with the policies and procedures and document requirements of the Privacy Rule including, but not limited to, 45 C.F.R. Section 164.316. ReviewTrackers, Inc. agrees to report promptly to Covered Entity any security incident of which it becomes aware.
2.10 Breach Pattern or Practice by Covered Entity. If ReviewTrackers, Inc. knows of a pattern of activity or practice of Covered Entity that constitutes a material breach or violation of Covered Entity’s obligations under the HIPAA Addendum, ReviewTrackers, Inc. must take reasonable steps to cure the breach or end the violation. If the steps are unsuccessful, ReviewTrackers, Inc. must terminate the Underlying Agreement, if feasible, or if termination is not feasible, report the problem to the Secretary.
3. Permitted Uses and Disclosures by ReviewTrackers, Inc.
3.1 Permitted Uses and Disclosures. Except as otherwise limited in this HIPAA Addendum, ReviewTrackers, Inc. may use or disclose PHI to perform functions, activities, or services for, or on behalf of, Covered Entity as specified in the Underlying Agreement provided such use or disclosure would not violate the Privacy Rule including, but not limited to, each applicable requirement of 45 C.F.R. § 164.504(e) and the HITECH Act if done by the Covered Entity.
3.2 Use for Management and Administration. Except as otherwise limited in this HIPAA Addendum, ReviewTrackers, Inc. may use PHI for the proper management and administration of the ReviewTrackers, Inc. or to carry out the legal responsibilities of the ReviewTrackers, Inc.
3.3 Disclosure for Management and Administration. Except as otherwise limited in this HIPAA Addendum, ReviewTrackers, Inc. may disclose PHI for the proper management and administration of the Review Trackers, Inc., provided that disclosures are Required by Law, or ReviewTrackers, Inc. obtains reasonable assurances from the person to whom the information is disclosed that it will remain confidential and used or further disclosed only as Required by Law or for the purpose for which it was disclosed to the person, and the person notifies the ReviewTrackers, Inc. of any instances of which it is aware in which the confidentiality of the information has been breached.
3.5 Data Aggregation. Except as otherwise limited in this HIPAA Addendum, ReviewTrackers, Inc. may use PHI to provide Data Aggregation services to Covered Entity as permitted by 45 C.F.R. §164.504(e)(2)(i)(B).
3.6 Report Violations of Law. ReviewTrackers, Inc. may use PHI to report violations of law to appropriate Federal and State authorities consistent with 45 C.F.R. §164.502(j)(1).
4.1 Notice of Privacy Practices. Covered Entity shall provide ReviewTrackers, Inc. with the notice of privacy practices that Covered Entity maintains in accordance with 45 C.F.R. § 164.520, to the extent that such limitations may affect ReviewTrackers, Inc.’s use or disclosure of PHI.
4.2 Changes in Permission. Covered Entity shall notify ReviewTrackers, Inc. of any changes in, or revocation of, permission by an Individual to use or disclose PHI, to the extent that such changes may affect ReviewTrackers, Inc.’s use or disclosure of PHI.
4.3 Notification of Restrictions. Covered Entity shall notify ReviewTrackers, Inc. of any restriction to the use or disclosure of PHI that Covered Entity has agreed to in accordance with 45 C.F.R. § 164.522, to the extent that such restriction may affect ReviewTrackers, Inc.’s use or disclosure of PHI.
4.4 Permissible Requests by Covered Entity. Covered Entity shall not request ReviewTrackers, Inc. to use or disclose PHI in any manner that would not be permissible under the Privacy Rule and the HITECH Act if done by Covered Entity.
5.1 Term. The Term of this HIPAA Addendum shall be effective as of the first day that Covered Entity provides PHI to ReviewTrackers, Inc. and shall terminate when all of the PHI provided by Covered Entity to ReviewTrackers, Inc., or created or received by ReviewTrackers, Inc. on behalf of Covered Entity, is destroyed or returned to Covered Entity, or, if it is infeasible to return or destroy Protected Health Information, protections are extended to such information, in accordance with the termination provisions in this Section.
(a) Except as provided in Section 4.3b, upon termination of this HIPAA Addendum or the Underlying Agreement, for any reason, ReviewTrackers, Inc. shall return or destroy all PHI received from Covered Entity, or created or received by ReviewTrackers, Inc. on behalf of Covered Entity. This provision shall apply to PHI that is in the possession of subcontractors or agents of Review Trackers, Inc. ReviewTrackers, Inc. shall retain no copies of the PHI.
(b) In the event that ReviewTrackers, Inc. determines that returning or destroying PHI is not feasible, ReviewTrackers, Inc. shall notify Covered Entity in writing of the conditions that make return or destruction infeasible. If return or destruction of the PHI is infeasible, ReviewTrackers, Inc. shall extend the protections of this HIPAA Addendum to such PHI and limit further uses and disclosures of such PHI to those purposes that make the return or destruction infeasible, for so long as Review Trackers, Inc. maintains such PHI.
6.3 Amendments. ReviewTrackers, Inc. reserves the right to change the terms and conditions of this HIPAA Addendum at any time. ReviewTrackers, Inc. will notify Covered Entity of any material changes to this HIPAA Addendum by sending Covered Entity an e-mail to the last e-mail address Covered Entity provided to ReviewTrackers, Inc. or by prominently posting notice of the changes on ReviewTrackers, Inc.’s website. Any material changes to this HIPAA Addendum will be effective upon the earlier of thirty (30) calendar days following ReviewTrackers, Inc.’s dispatch of an e-mail notice to Covered Entity or thirty (30) calendar days following ReviewTrackers, Inc.’s posting of notice of the changes on its website. These changes will be effective immediately for new ReviewTrackers, Inc. Clients. Please note that at all times Covered Entity is responsible for providing Review Trackers, Inc. with its most current e-mail address. In the event that the last e-mail address that Covered Entity has provided ReviewTrackers, Inc. is not valid, or for any reason is not capable of delivering to Covered Entity the notice described above, ReviewTrackers, Inc.’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If Covered Entity does not agree with the changes to this HIPAA Addendum, Covered Entity must notify ReviewTrackers, Inc. prior to the effective date of the changes that Covered Entity wishes to terminate its subscription to the applicable ReviewTrackers, Inc. services. Continued use of the ReviewTrackers, Inc. services, following notice of such changes, shall indicate Covered Entity’s acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

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