Source: http://remedypoint.com/hipaa/
Timestamp: 2019-04-23 14:29:31+00:00

Document:
These Standard HIPAA Business Associate Addendum Terms and Conditions (“HIPAA Addendum”) shall be incorporated into the Master Service Agreement for Customers that are Covered Entities (as defined below) that provide Protected Health Information (“PHI”) (as defined below) to RemedyPoint in connection with the RemedyPoint services they have purchased. These terms supplement the purchase agreement between RemedyPoint and Customers (“Underlying Agreement”) in order to comply with the federal Standards for Privacy of Individually Identifiable Health Information, located at 45 C.F.R. Part 160 and Part 164, Subparts A through E (“Privacy Rule”) and the Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (the “HITECH Act”).
“Business Associate” shall generally have the same meaning as the term “business associate” at 45 CFR 160.103, and in reference to the party to this agreement, shall mean RemedyPoint.
Use and Disclosure of PHI: RemedyPoint shall not use or disclose PHI other than as permitted or required by this HIPAA Addendum or as Required by Law. RemedyPoint shall not use or disclose PHI for fundraising or marketing purposes. RemedyPoint shall not directly or indirectly receive remuneration in exchange for PHI, except with the prior written consent of Covered Entity and as permitted by the HITECH Act; however, this prohibition shall not affect payment by Covered Entity to RemedyPoint for services provided pursuant to the Underlying Agreement.
Safeguards: RemedyPoint shall use appropriate safeguards, and comply with Subpart C of 45 CFR Part 164 with respect to electronic PHI, to prevent use or disclosure of PHI other than as provided for by the Agreement.
Mitigation: RemedyPoint shall mitigate, to the extent practicable, any harmful effect that is known to RemedyPoint of a use or disclosure of PHI by RemedyPoint in violation of the requirements of this HIPAA Addendum.
Reporting: RemedyPoint shall report to Covered Entity any use or disclosure of PHI not provided for by the Agreement of which it becomes aware, including breaches of unsecured PHI as required at 45 CFR 164.410, and any security incident of which it becomes aware.
Designated Record Set: RemedyPoint shall provide access, at the request of Covered Entity, to PHI in a Designated Record Set in order to meet the requirements under 45 C.F.R. § 164.524. Business Associate will forward request for access of the designated record set to Covered Entity within thirty (30) days OR Business associate will respond to request for access of the designated record set within Thirty  days ( Per the applicability). If Business Associate is unable to respond to request for access, the Business Associate will notify the requesting party.
Internal Practices, Policies and Procedures: RemedyPoint shall make available its internal practices, books, and records, including policies and procedures and PHI, relating to the use and disclosure of PHI received from, or created or received by RemedyPoint on behalf of, Covered Entity available to the Covered Entity and to the Secretary of Health and Human Services (“Secretary”) for purposes of the Secretary determining Covered Entity’s compliance with the Privacy Rule and the HITECH Act.
Accounting for Disclosures: RemedyPoint agrees to maintain the information required to provide an accounting of disclosures of PHI in accordance with 45 C.F.R. § 164.528 and to make this information available to the Covered Entity upon the Covered Entity’s request in order to allow the Covered Entity to respond to an Individual’s request for accounting of disclosures.
Security Obligations: RemedyPoint shall implement appropriate safeguards as are necessary to prevent the use or disclosure of PHI otherwise than as permitted by the Underlying Agreement or this HIPAA Addendum including, but not limited to, administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Covered Entity’s electronic PHI as required by 45 C.F.R. Sections 164.308, 164.310, and 164.312, as amended from time to time. RemedyPoint shall ensure that any agent, including a subcontractor, to whom it provides such electronic PHI, agrees to implement reasonable and appropriate safeguards to protect it. RemedyPoint shall comply with the policies and procedures and document requirements of the Privacy Rule including, but not limited to, 45 C.F.R. Section 164.316. RemedyPoint agrees to report promptly to the Covered Entity any security incident of which it becomes aware.
Breach Pattern or Practice by Covered Entity: If RemedyPoint knows of a pattern of activity or practice of the Covered Entity that constitutes a material breach or violation of the Covered Entity’s obligations under the HIPAA Addendum, RemedyPoint must take reasonable steps to cure the breach or end the violation. If the steps are unsuccessful, RemedyPoint must terminate the Underlying Agreement, if feasible, or if termination is not feasible, report the problem to the Secretary.
Permitted Uses and Disclosures: Except as otherwise limited in this HIPAA Addendum, RemedyPoint may use or disclose PHI to perform functions, activities, or services for or on behalf of the Covered Entity as specified in the Underlying Agreement provided. Such use or disclosure would not violate the Privacy Rule including, but not limited to, each applicable requirement of 45 C.F.R. § 164.504(e) and the HITECH Act if done by the Covered Entity.
Use for Management and Administration: Except as otherwise limited in this HIPAA Addendum, RemedyPoint may use PHI for the proper management and administration of RemedyPoint or to carry out the legal responsibilities of RemedyPoint.
Disclosure for Management and Administration: Except as otherwise limited in this HIPAA Addendum, RemedyPoint may disclose PHI for the proper management and administration of the RemedyPoint service, provided that disclosures are Required by Law or RemedyPoint obtains reasonable assurances from the person to whom the information is disclosed that it will remain confidential, and used or further disclosed only as Required by Law or for the purpose for which it was disclosed to the person, and the person notifies RemedyPoint of any instances of which it is aware in which the confidentiality of the information has been breached.
Data Aggregation: Except as otherwise limited in this HIPAA Addendum, RemedyPoint may use PHI to provide Data Aggregation services related to health care operations to the Covered Entity as permitted by 45 C.F.R. §164.504(e)(2)(i)(B).
Report Violations of Law: RemedyPoint may use PHI to report violations of law to appropriate Federal and State authorities consistent with 45 C.F.R. §164.502(j)(1).
Notice of Privacy Practices: The Covered Entity shall notify RemedyPoint of any limitation(s) in the notice of privacy practices of the Covered Entity under 45 C.F.R. § 164.520, to the extent that such limitations may affect RemedyPoint’s use or disclosure of PHI.
Changes in Permission: The Covered Entity shall notify RemedyPoint of any changes in, or revocation of, permission by an Individual to use or disclose his or her PHI, to the extent that such changes may affect RemedyPoint’s use or disclosure of PHI.
Notification of Restrictions: The Covered Entity shall notify RemedyPoint of any restriction to the use or disclosure of PHI that Covered Entity has agreed to or is required to abide by under 45 C.F.R. § 164.522, to the extent that such restriction may affect RemedyPoint’s use or disclosure of PHI.
Permissible Requests by Covered Entity: The Covered Entity shall not request RemedyPoint to use or disclose PHI in any manner that would not be permissible under the Privacy Rule and the HITECH Act if done by Covered Entity. Exceptions if certain provisions are made; Data aggregation, Management and administration and Legal responsibilities of RemedyPoint (one or more may apply).
Term: The Term of this HIPAA Addendum shall be effective as of the first day that the Covered Entity provides PHI to RemedyPoint and shall terminate when all of the PHI provided by the Covered Entity to RemedyPoint, or created or received by RemedyPoint on behalf of the Covered Entity, is destroyed or returned to the Covered Entity, or if it is infeasible to return or destroy PHI, protections are extended to such information in accordance with the termination provisions in this Section.
Obligation of RemedyPoint Upon Termination: Upon termination of this HIPAA Addendum or the Underlying Agreement, for any reason, RemedyPoint shall return or destroy all PHI received from Covered Entity, or created, maintained or received by RemedyPoint on behalf of Covered Entity. This provision shall apply to PHI that is in the possession of subcontractors or agents of RemedyPoint.
In the event that RemedyPoint determines that returning or destroying PHI is not feasible, RemedyPoint shall notify Covered Entity in writing of the conditions that make return or destruction infeasible. If return or destruction of the PHI is infeasible, RemedyPoint shall extend the protections of this HIPAA Addendum to such PHI and limit further uses and disclosures of such PHI to those purposes that make the return or destruction infeasible, for so long as RemedyPoint maintains such PHI.
Amendments: RemedyPoint reserves the right to change the terms and conditions of this HIPAA Addendum at any time. RemedyPoint will notify the Covered Entity of any material changes to this HIPAA Addendum by sending the Covered Entity an e-mail to the last e-mail address the Covered Entity provided to RemedyPoint or by prominently posting notice of the changes on RemedyPoint’s website. Any material changes to this HIPAA Addendum will be effective upon the earlier of thirty (30) calendar days following RemedyPoint’s dispatch of an e-mail notice to the Covered Entity or thirty (30) calendar days following RemedyPoint’s posting of notice of the changes on its website. These changes will be effective immediately for new RemedyPoint Clients. Please note that at all times the Covered Entity is responsible for providing RemedyPoint with its most current e-mail address. In the event that the last e-mail address that the Covered Entity has provided RemedyPoint is not valid, or for any reason is not capable of delivering to the Covered Entity the notice described above, RemedyPoint’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If the Covered Entity does not agree with the changes to this HIPAA Addendum, the Covered Entity must notify RemedyPoint prior to the effective date of the changes that the Covered Entity wishes to terminate its subscription to the applicable RemedyPoint services. Continued use of the RemedyPoint services following notice of such changes shall indicate the Covered Entity’s acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

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