Source: https://www.maxqda.com/privacy
Timestamp: 2019-04-20 22:24:40+00:00

Document:
VERBI GmbH’s data protection officer can be contacted at info@run-it.info. VERBI GmbH’s complete legal information is available here.
Our website is designed so that you can browse our pages without having to enter your personal information. However, when you visit our website, our web servers temporarily store the connection data of your access device, the websites you visit on our site, the date and duration of your visit, the identification data of the browser and operating system used, and the website from which you are visiting us for the purposes of system security. This information is stored until it is automatically deleted, usually after one week.
The legal basis for this type of data processing is Art. 6(1)(f) GDPR. It is in our legitimate interest to collect data for the purposes listed above. As a rule, we do not use the collected data for the purposes of personally identifying you. However, we do reserve the right to do so in the event that this becomes necessary to investigate potential misuse or improper access to our webpages.
Further personal information such as your name, address, telephone number or e-mail address is not collected, unless you provide this information voluntarily, e.g. as part of a contact enquiry or when subscribing to our newsletter. For more information about the use of information that you can submit to us voluntarily, please visit our Privacy Statement for Online Forms.
We may only refuse to disclose information to you if and to the extent that such information would reveal information which must be kept secret in accordance with a legal provision or because of the overriding legitimate interests of a third party (§ 29 Abs. 1 Satz 2 BDSG [German Federal Data Protection Act]), the responsible public authority has established to us that the disclosure of the data would endanger public security or order or otherwise adversely affect the welfare of the federal government or a federal state (§ 34 Abs. 1 Nr. 1 BDSG in conjunction with § 33 Abs. 1 Nr. 2 lit. b BDSG), or the data is stored only because it cannot be deleted due to legal or statutory storage regulations, or exclusively serves purposes of data backup or data protection control and the provision of information would require a disproportionate effort and the processing for other purposes is excluded by technical and organizational measures (§ 34 Abs. 1 Nr. 2 BDSG).
In addition, you have a general right of appeal to the responsible data protection supervisory authority. The authority responsible for VERBI GmbH is the “Berlin Commissioner for Data Protection and Freedom of Information” (“Berliner Beauftragte für Datenschutz und Informationsfreiheit”).
In addition, we also use temporary cookies that are stored on your device for a specified period of time to optimize our website’s user-friendliness. If you visit our site again to use our services, it will automatically recognize that you have visited us previously and what entries you have made or settings you have adjusted so that you do not have to enter them again.
You can also configure your browser so that no cookies are stored on your computer or that a message appears before new cookies are created. However, the complete deactivation of cookies can lead to a less than optimal use of all functions on our website.
Alternatively you can also prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will then be set set to prevent your data from being collected on future visits to this website: Disable Google Analytics.
Google processes your personal data in the USA and is compliant with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We use Google Tag Manager in conjunction with Google Analytics. The Google Tag Manager is also a Google product that allows us to manage webpage tags through one interface. The Tag Manager is a cookie-free domain and does not collect any personal data. The tool does however trigger other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have deactivated cookies, this deactivation also applies to all tracking tags implemented with Google Tag Manager.
Our website also uses the web analysis and optimization service Google Optimize in conjunction with Google Analytics. Google Optimize allows us to analyze and improve the usability of our website based on its use by visitors. New features and content are displayed to a percentage of our users and changes in user behavior can then be evaluated. Personal data is not processed during this procedure and your IP address is anonymized. The legal basis for the processing of your data is the legitimate performance of our commercial activities, in accordance with Art. 6(1)(f) GDPR.
You can block the collection of your data by Google Optimize via the above mentioned opt-out link for Google Analytics.
We use Google Ads (“Ads”) to advertise our products and services on external websites. This tool allows us to determine how successful individual advertising campaigns are through statistical data related to these campaigns. Our aim is to provide you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising expenditure.
This advertising is presented by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the number of impressions or ad clicks, can be analyzed. If you access our website via a Google advertisement, Ads stores a cookie on your access device. These cookies usually expire after 90 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (indicates that the user no longer wishes to receive advertising) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of a Ads customer’s website and the cookie stored on their computer has not expired, Google and the Ads customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Ads customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Ads customers. We do not collect and process any personal data in the use of the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of our advertising measures are particularly effective. We do not receive any further data and we cannot identify users on the basis of this information.
This advertising tool automatically establishes a connection between your browser and Google’s servers. We have no influence on the use of data collected by Google in this process and we can therefore only inform you to the best of our knowledge: through Ads Conversion Tracking, Google receives the information that you clicked on one of our ads or accessed the corresponding part of our website. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
You can opt out of this tracking procedure in various ways: a) by adjusting the settings in your browser software to block third-party cookies; b) by disabling cookies for conversion tracking by blocking cookies from the domain “www.googleadservices.com”; c) by deactivating the interest-based ads of the providers that are part of the “About Ads” campaign via the link http://www.aboutads.info/choices, although this setting is deleted when you delete your cookies; d) by permanently deactivating the placement of cookies in Firefox, Internet Explorer or in Google Chrome under the link http://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to access the full functionality of our website.
The legal basis for processing your data in this manner is Art. 6(1)(f) GDPR. Further information on Google’s data protection policy can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. Google is compliant with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We also use the “Google Remarketing” tool in conjunction with Google Ads. This is a process by which we can present advertising to you in the Google advertising network after you have visited one of our webpages. This is done by placing a cookie in your browser, which is used by Google to record and evaluate user behaviour on websites. Google can thereby determine previous visits to our website. According to Google’s own statements, Google does not combine data collected in the context of remarketing with any personal data that may be stored by Google. Furthermore, according to Google, only pseudonymous data is used for the purposes of remarketing.
We use Bing Ads Universal Event Tracking (UET), a service of the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, to advertise our products and services on external websites. This tool allows us to determine how successful individual advertising campaigns are through statistical data related to these campaigns. Our aim is to provide you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising expenditure.
This advertising is presented by Bing via so-called “”Ad Servers””. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the number of impressions or ad clicks, can be analyzed. If you access our website via a Bing ad, Bing Ads stores a cookie on your access device. These cookies usually expire after 90 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (indicates that the user no longer wishes to receive advertising) are usually stored as analysis values.
These cookies enable Microsoft to recognize your Internet browser. If a user visits certain pages of a Bing Ads customer’s website and the cookie stored on their computer has not expired, Microsoft and the Bing Ads customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Bing Ads customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Bing Ads customers. We do not collect and process any personal data in the use of the aforementioned advertising measures. We only receive statistical evaluations from Microsoft. On the basis of these evaluations we can recognize which of our advertising measures are particularly effective. We do not receive any further data and we cannot identify users on the basis of this information.
This advertising tool automatically establishes a connection between your browser and Microsoft’s servers. We have no influence on the use of data collected by Microsoft in this process and we can therefore only inform you to the best of our knowledge: through Bing Ads UET, Microsoft receives the information that you clicked on one of our ads or accessed the corresponding part of our website. If you are registered with a Microsoft service, Microsoft may associate your visit with your account. Even if you are not registered with Microsoft or have not logged in, it is possible that the provider may obtain and store your IP address.
You can opt out of this tracking procedure in various ways: a) by adjusting the settings in your browser software to block third-party cookies; b) by deactivating interest-based ads, via the link https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads; c) by deactivating interest-based ads from providers that are part of the “YourAdChoices” (http://optout.aboutads.info/?c=2#!/) or the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) self-regulation campaigns, although this setting is deleted if you delete your cookies. Please note that in these cases you may not be able to access the full functionality of our website.
The legal basis for processing of your data in this manner is Art. 6(1)(f) GDPR. Further information on Microsofts’s data protection policy can be found here: https://privacy.microsoft.com/de-de/privacystatement. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. Microsoft is compliant with the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can opt out of this tracking procedure in various ways: a) by adjusting the settings in your browser software to block third-party cookies; b) by deactivating Bing Ads conversion tracking and remarketing on our website: deactivate Bing. An opt-out cookie will be placed on your access device. Please note that if you delete all cookies on your access device, this opt-out cookie will also be deleted; if you wish to continue to opt-out of Bing remarketing and conversion tracking, you must set this cookie again via the above button; c) by deactivating interest-based ads, via the link https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads; d) by deactivating interest-based ads from providers that are part of the “YourAdChoices” (http://optout.aboutads.info/?c=2#!/) or the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) self-regulation campaigns, although this setting is deleted if you delete your cookies. Please note that in these cases you may not be able to access the full functionality of our website.
We also use the “Bing Ads Remarketing” tool in conjunction with Bing Ads UET. This is a process by which we can present advertising to you in the Microsoft Advertising network after you have visited one of our webpages. This is done by placing a cookie in your browser, which is used by Microsoft to record and evaluate user behaviour on websites. Microsoft can thereby determine previous visits to our website. According to Microsoft’s own statements, Microsoft does not combine data collected in the context of remarketing with any personal data that may be stored by Micorosft. According to Microsoft, only pseudonymous data is used for the purposes of remarketing.
We use YouTube plugins to include videos on some of our webpages. YouTube is operated by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
When you access one of our webpages on which we include a YouTube plugin – for example our video tutorial library – a connection is made to the YouTube servers and the video is displayed. This transmits information to YouTube about which of our Internet pages you have visited. If you are logged into your own personal YouTube account, YouTube assigns this information to your account. When using the plugin, e.g. clicking the start button of a video, this information is also assigned to your user account. You can prevent this from occurring by logging out of your YouTube account and other user accounts of YouTube LLC and Google Inc. and deleting the corresponding cookies of these companies before using our website.
You can find further information on data processing and privacy protection by YouTube (Google) here: www.google.de/intl/de/policies/privacy/. You can also block the Youtube plugins from transmitting information with an add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).
In addition, we use an advertising service known as “Facebook pixel”, offered by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). “Facebook pixels” are script codes that allow Facebook to recognize that you have visited our website, if you visited our website while simultaneously logged into Facebook. This allows advertisements to be displayed on the Facebook network in a more targeted and therefore more interest-friendly manner. It also enables us to track whether and which users were directed to our site when they clicked on an advertisement in the Facebook network.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for the protection of your privacy, can be found in the Facebook’s data privacy information: www.facebook.com/about/privacy/). You can adjust your settings for the advertisements on Facebook here: https://www.facebook.com/settings?tab=ads .
We use this Facebook advertising service for the promotion of our own products and services and for the optimization of our advertising activities in accordance with Art. 6(1)(f) EU-GDPR. You can opt out of the collection of data via the following links to third-party sites: NAI – http://optout.networkadvertising.org/ or EDAA http://www.youronlinechoices.com/uk/your-ad-choices/.
This website uses Zendesk Chat (formerly Zopim), a live chat software from Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102. The legal basis for this type of data processing is Art. 6(1)(b) GDPR for the purpose of fulfilling our contractual and pre-contractual obligations.
Zendesk Chat indicates to visitors of our website whether one of our cutomer service team members is currently online to provide an immediate assistance. This use of this offer is optional and you can contact us by email, phone or mail instead. When using the chat, the user’s IP address and the page visited (our page) are also recorded. The IP address is anonymized.

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