Source: http://www.anticaocchialeria.com/terms-privacy-policy/?lang=en
Timestamp: 2019-04-18 19:00:57+00:00

Document:
The website www.anticaocchialeria.com is owned by ORUM OCCHIALI, with their administrative headquarters in Via San Gallo, 126 R, Florence (FI), Italy, registered with the Chamber of Commerce of Florence with VAT # 04621640483.
Any request for information or support, questions or complaints can also be forwarded to the email address [email protected]. This site is dedicated to the promotion and online sales of the optical products marketed by ORUM OCCHIALI. The Customer expressly declares that the purchases are for purposes which are outside their trade or profession. Purchases made on www.anticaocchialeria.com are regulated by these general conditions of sale, which may be modified at any time by ORUM OCCHIALI, in effect from the moment of publication on the site. Sending the order by the Customer constitutes acceptance of the conditions of the sale at the time it was posted on the site. ORUM OCCHIALI observes the rules of long-distance contracts referred to in art. 50 and following Legislative Decree no. 206 of September 6, 2005, as well as those relating to e-commerce of Legislative Decree. N. 70 of April 9, 2003. These conditions are considered an integral and essential part of the contract. ORUM OCCHIALI invites the customer to carefully read the conditions listed below, to print and / or save them in a durable and accessible medium.
1.1 The term “on-line contract of sale” means the purchase agreement relating to movable tangible goods sold by ORUM OCCHIALI, concluded between the same and the Customer as part of a remote sales system via telematics, organized by ORUM OCCHIALI.
1.2 The term “Customer” means the individual consumer that makes the purchase of this contract, for purposes not related to their business or profession.
2.2 The products referred to above are described on the site www.anticaocchialeria.com and in the relevant fact sheets; The pictures of the products may not be fully representative of their features but may differ in color, size and accessories.
2.3 These terms and conditions of sale do not regulate the supply of services or the sale of products made by third parties that use direct links to the site www.anticaocchialeria.com through banners or by other hyperlinks / links. ORUM OCCHIALI can, under no circumstances, be held responsible for the provision of the services promised by third parties, or for the execution of e-commerce transactions between ORUM OCCHIALI customers and a third party.
2.4 ORUM OCCHIALI reserves the right not to process orders received from users who are not “customers”, as well as any other order that does not adhere to the commercial policy of ORUM OCCHIALI.
3.1 The contract between the Customer and ORUM OCCHIALI is concluded through the Internet by the Customer accessing www.anticaocchialeria.com, where the customer formalizes the proposal for the purchase of goods set out in paragraphs 2.1 and 2.2 of the previous article.
3.2 The purchase contract is concluded by completing the following steps, which can always be corrected, modified, and canceled up until the time of the order: by accessing the website www.anticaocchialeria.com. After registering the purchase, the customer should add any desired products to the shopping cart, complete all subsequent pages, following the instructions, and electronically transmit the page with all personal data and the purchase order to ORUM OCCHIALI; the order page contains a link to these general conditions of sale and also contains information on the key features of each product ordered and its price (including VAT), the type of payment chosen, the conditions for the delivery of the products, the amount required for delivery and transportation, in addition to references to the terms and conditions for the return of products purchased online; before proceeding with sending the order, the Customer will be required to identify and correct any errors that might have occurred during the compilation of the fields, and to carefully read the terms and conditions governing the sale and purchase, print a copy thereof using the print option, and to save or request a copy to save for personal use; an order will be considered sent when ORUM OCCHIALI has received the proposed order electronically, and the order information has been verified as correct.
3.3 The order placed by the Customer will be binding to ORUM OCCHIALI only after the entire order process has been completed correctly, without any detection of error messages from the website, and after ORUM OCCHIALI has sent an e-mail of confirmation of the order to the Customer. The e-mail contains the details of the Customer and of the order, a summary of the general and specific conditions applicable to the contract, the price of the purchased goods, the means of payment chosen, transport costs, taxes and applicable taxes, an indication of the right of cancellation, and the shipping address to which the goods will be sent. The Customer agrees to verify the correctness of the data it contains and to communicate any necessary corrections to ORUM OCCHIALI at the above address.
3.4 By placing an order the Customer declares to have read all the information provided to him during the purchase process, and to accept the general conditions of the sale. The contract is not deemed complete and effective between the parties if one of the points indicated above is not met.
3.6 ORUM OCCHIALI could potentially decline to process an order if there are insufficient guarantees of solvency of payment, if the order is incomplete or incorrect, or if the products are no longer available. In the above cases, the customer will be informed by e-mail that the contract has not been executed, and that ORUM OCCHIALI has not confirmed the purchase order, specifying the reasons.
3.7 The contract between ORUM OCCHIALI and the Customer shall be concluded with the acceptance, even partial, by ORUM OCCHIALI. This acceptance is automatic, unless otherwise communicated to the Customer.
3.8 Under Article. 12 of Legislative Decree no. 70 of 2003, ORUM OCCHIALI informs the Customer that any order sent is stored in digital or paper form at its headquarters, in accordance with criteria of confidentiality and security. The Customer may at any time request a copy from ORUM OCCHIALI.
4.1 Each payment made by the Customer can only take place through one of the methods listed on the site www.anticaocchialeria.com. Credit cards of the major international circuits, prepaid and rechargeable cards issued by banks in the Italian area are accepted: VISA, MASTERCARD, AMERICAN EXPRESS, POST PAY.
4.2 For payments made by credit card, the actual charge of the order will only take place when it is complete and ready to ship. If the unavailability of a product is detected after the order registration, ORUM OCCHIALI will take the necessary measures with the operator of the payments to reverse the transaction related to any goods not available.
4.3 In order to protect the Customer, all orders are subject to control before being processed directly by the institutions issuing the credit cards. If, for any reason, you can not pay the charged amount due, the sales process will be automatically canceled and the sale will be terminated pursuant to art. 1456 cc. The Customer will be informed via e-mail automatically.
4.4 Communications related to payment and the data provided by the Customer online are protected with all the guarantees secured by the use of security protocols required by the payment networks.
5.1 Prices displayed on the site www.anticaocchialeria.com include VAT and refer only to the products sold online. The price charged will be the one in force at the time of the order and in the email confirmation of the order, regardless of increases or decreases in prices, even for promotions, which may have occurred in the meantime.
5.2 The shipping costs are included in the purchase price and are indicated and calculated at the conclusion of the buying process before payment.
5.3 An official invoice will not be issued unless it is specifically requested by the Customer no later than the moment of the transaction, as indicated in Art. 22 of Presidential Decree of 26/10/1972 n. 633. By sending the order to ORUM OCCHIALI the Customer agrees to receive the invoice / receipt in electronic format. The Customer can receive the invoice / receipt in hard copy upon written request to ORUM OCCHIALI. After the issuance of the invoice, no further changes can be made to the said data.
6.1 Product availability refers to the time when the Customer see the product info-sheets; This must still be deemed to be merely indicative because, owing to the presence of multiple users on the site simultaneously, the products could be sold to others before confirming the order. In any case no liability can be attributed to ORUM OCCHIALI in the case of unavailability of one or more products.
6.2 ORUM OCCHIALI will not be in any way responsible for the temporary or permanent unavailability of one or more products. Cases where there are limitations on the acquisition of individual products are highlighted on the website. In the case of the temporary unavailability of the product, ORUM OCCHIALI will not charge the customer the corresponding price. If the order has already been sent and the price has already been paid for items that are no longer available, ORUM OCCHIALI will refund the customer the full amount paid for those items.
6.3 Even after sending the e-mail confirmation of the order by ORUM OCCHIALI, there may be cases of partial or total unavailability of the product. In this case the customer will be promptly informed in writing or by e-mail and can then decide whether to accept delivery of the products available, reimbursement for those unavailable, or whether to request the cancellation of the order, resulting in the repayment of amounts already paid, communicating by e-mail to ORUM OCCHIALI.
6.4 For the cases referred to in the previous point, the Customer can choose, at the time of the order, whether to accept a different product from that agreed upon, of the same value.
7.1 ORUM OCCHIALI will deliver the selected and purchased products by courier to the address specified by the Customer when ordering, as confirmed in the e-mail summary of point 3.3.
7.2 Orders will be processed on receipt. ORUM OCCHIALI strives to deliver its products as quickly as possible and within three days from the date the order was received from the Customer, with the exception of the month of August.
7.3 The total amount of expenditure will be visible before proceeding with the purchase confirmation.
7.4 The delivered goods will be checked and delivered to the shipping company intact and without defects. ORUM OCCHIALI will not be held in any way responsible for any delay or damage attributable to the fault of the shipper.
8.1 ORUM OCCHIALI does not assume responsibility for being unable to execute the order within the time stipulated in the contract in the case of disruptions in service caused by force majeure or unforeseeable circumstances, even those resulting from failures and outages of the Internet.
8.2 ORUM OCCHIALI will not be liable for any damages, losses and costs incurred by the Customer as a result of breach of contract for reasons not attributable to the same, and only if they depended on acts or omissions of ORUM OCCHIALI, the customer is entitled to a reimbursal of the price paid and any charges incurred.
8.3 ORUM OCCHIALI can not be held liable for information, data, and any technical or other inaccuracies that may be displayed on the site, if they have been submitted by third parties and have been verified by ORUM OCCHIALI according to the criteria of ordinary diligence.
8.4 ORUM OCCHIALI assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards, cheques, and other means of payment for goods purchased, if it is proven that all possible precautions were taken based on the best science and experience of the moment and according to ordinary care.
9.1 The Customer has the right to cancel the contract without penalty, specifying the reason, within 14 working days from the day of receipt of the products, by sending a written notice by registered letter a / r to ORUM OCCHIALI, Via San Gallo 126 / R, Florence, Italy. The communication can be sent, within the same period, by telegram or e-mail (address [email protected] ) provided it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours.
9.2 The communication referred to in the preceding paragraph shall specify the intention to cancel the purchase and the product or products for which it intends to exercise the right of withdrawal, by attaching a copy of the receipt / invoice [of the order confirmation email or bill, where it is requested]. The Customer must then return the product in its original packaging to ORUM OCCHIALI, Via San Gallo 126 / R, Florence, Italy. The goods must be returned intact, in their original packaging, complete in all their parts and together with the fiscal documentation attached.
9.3 ORUM OCCHIALI retains the right to verify compliance with the above, and once done, will credit the card used for payment to repay the amount of the products covered by the withdrawal as soon as possible and within a maximum period of 30 days from the date of the withdrawal. ORUM OCCHIALI has the right to refuse returned products that have been altered from their original condition or have been damaged.
9.4 If the recipient of the products indicated in the order is different from the person who made the payment for such products, the amount paid corresponding to the returned items will be refunded by ORUM OCCHIALI to the person that made the payment.
9.5 If the right of withdrawal is exercised, ORUM OCCHIALI will not be responsible for the return or for any loss or damage of products attributable to third parties.
10.1 ORUM OCCHIALI markets eyewear of high quality. In case of receipt of any product not complying with the contract of sale, in accordance with articles 129 et seq. of the Consumer Code, the Customer loses all rights unless the defect is communicated to the seller within a period of two months from the date the defect was discovered. The complaint is not required if the seller has acknowledged the existence of the defect or has concealed it.
10.2 In any case, unless proved otherwise, it is assumed that a defect that becomes apparent within six months of delivery of the goods already existed on that date, unless this presumption is incompatible with the nature of the goods or the nature of the defect.
10.3 In the event of lack of conformity or defect, the Customer can ask, without charge, under the conditions set out below, the repair or replacement of the goods purchased, a reduction in the purchase price, or the termination of this contract, unless the request is objectively impossible to satisfy or it is prohibitively expensive for ORUM OCCHIALI pursuant to art. 130, paragraph 4, of the Consumer Code.
10.4 The request should be sent in writing, by registered mail, to ORUM OCCHIALI, Via San Gallo 126 / R, Florence, Italy, which will indicate their disponibility to act on the request, or the reasons they are unable to do so, within seven working days of receipt. In the same communication, when the Customer’s request has been accepted, ORUM OCCHIALI will indicate the method of delivery or return of the goods, as well as the deadline for the return or replacement of defective goods.
10.5 If repair and replacement are impossible or excessively expensive, or ORUM OCCHIALI has failed to repair or replace the goods within the period referred to in the preceding paragraph or, finally, the replacement or repair carried out previously has caused significant inconvenience to the Customer, an appropriate price reduction or termination of contract may be requested. The Customer will then have to send their request to ORUM OCCHIALI, which will indicate their disponibility to act on the request, or the reasons they are unable to do so, within seven working days of receipt.
10.6 In the same communication, when the customer’s request has been accepted, ORUM OCCHIALI will indicate the price reduction proposal or how to return the defective goods. In these cases it is the responsibility of the Customer to indicate how to refund the amount previously paid to ORUM OCCHIALI.
11.1 The Customer agrees to pay the price of the goods purchased in the time and manner specified by these Conditions of Sale.
11.2 Once the purchase process online has been concluded, The Customer agrees to print and conserve these Conditions of Sale, which were expressly accepted before the conclusion of the procedure.
11.3 The customer is solely responsible for the accuracy of the data inserted during the registration process and agrees not to enter false and / or invented information. The Customer exempts ORUM OCCHIALI from any liability arising from incorrect tax records due to any inaccurate data supplied by the same.
INFORMATION UNDER D. LGS. 196/2003 Dear Customer, We inform you that, pursuant to art. 13 of Legislative Decree no. 196/2003, ORUM OCCHIALI will process the data you provide in accordance with regulations regarding the protection of personal data. The provision of data is required and therefore a refusal to supply such determines the inability to perform the online service. Please also be advised that the personal information you provide is collected by electronic means and treated, even with the help of electronic means, directly and / or through third party representatives (companies for home delivery, for mailing, and data entry) and may be used, subject to your need and explicit consent, for purposes connected to the following activities: execution of the service and the management of the purchase of the products; statistics, the dispatch of advertising material, including through the use of electronic mail. The provision of data for these purposes is optional: your refusal will make it impossible for ORUM OCCHIALI to follow up on its activities. In any case, your data will not be disclosed (if not to companies for home delivery, for mailing and data entry) or sold to third parties. Within ORUM OCCHIALI the data may be known only by those specifically working with the Manager of E-commerce, Information Technology, Marketing, Sales, Administrative offices. Under Article. 7 of Legislative Decree no. 196/2003, you have the right to request information from the data processor at any time regarding the processing of your data, the methods and aims and logic applied to it: 1) confirmation of the data, their communication and their origin; 2) the identification of the owner and managers, and the person or persons to whom the data may be communicated or who might learn about them as managers or directors; 3) the updating, rectification, and integration of data; 4) the cancellation, anonymous transformation, or blocking of data in violation of law; 5) confirmation that the operations referred to in points 3) and 4) have been brought to the attention of those to whom the data were communicated and disseminated, with the exception of cases where this proves impossible or involves a use of means clearly disproportionate to the protected right; 6) to oppose: the processing of data pertinent to the purpose of collection for legitimate reasons; the processing of data for purposes of commercial information or for carrying out market research. To exercise your rights under art. 7 of Legislative Decree no. 196/2003, write to The data controller ORUM OCCHIALI with registered office and headquarters in Via San Gallo No. 126 / R, Florence, Italy. Attention: Responsible for processing of personal data.
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13.1 The present Conditions of Sale are made up of all of the terms that compose them.
13.2 If one or more provisions of these Conditions of Sale are deemed invalid or declared as such by law or following a decision by a body having jurisdiction, the other provisions remain in full force and effect.
14.1 All contractual relationships between the parties and the general conditions of contracts are governed by Italian law.
14.2 For any and all disputes that may arise regarding the application, interpretation, and execution of these general conditions of sale, the court of the place of residence or domicile of choice of the Consumer will be competent.
15.1 This agreement repeals and replaces any agreement, understanding, negotiation, written or oral.

References: art. 50
 art. 1456
 Art. 22
 art. 130
 art. 13
 art. 7