Source: https://nao-brain.com/data-safety/?lang=en
Timestamp: 2019-04-23 11:55:09+00:00

Document:
R-Pharm Germany GmbH is a limited liability company with its registered office in Illertissen, registered in the commercial register B of the Memmingen district court with the commercial register number: HRB 16246 and operates an online shop under the website www.nao-brain.com (the “website”). The following data protection regulations apply to all customers who place orders via the online shop of R-Pharm Germany GmbH (the “customers”).
These data protection regulations clarify the type, scope and purposes of the collection and use of customer data by R-Pharm Germany GmbH.
If you contact us by form on the website or by e-mail, the data you provide will be stored for six months for the purpose of processing your inquiry and in the event of follow-up questions. These data will not be passed on to third parties without your consent.
We would like to point out that for the purpose of simplifying the purchasing process and for subsequent contract processing the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the name, address and contact data (e-mail, telephone) of the purchaser. The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without these data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations.
Duration of storage of personal data Personal data is stored for the duration of the respective legal retention period. After expiry of this period, the data will be routinely deleted, unless there is a need to initiate or fulfil a contract.
With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter you agree to the receipt and the described procedures. E-mails containing advertising information about us and our services are only sent with the express consent of the user. Users may object to receiving the newsletter at any time. A possibility of objection can be found in every e-mail. Before sending the newsletter, the e-mail owner will receive a confirmation e-mail in which he must confirm the newsletter registration. Unconfirmed registrations will be automatically deleted within four weeks at the latest. Messages within the scope of the contractual relationship with the user do not belong to advertising information. This includes the sending of technical information, information on payment processing, queries on orders and similar messages. During registration we store the time of registration, the time of confirmation and the IP address of the user. We are legally obliged to log the registrations in order to prove a proper registration.
R-Pharm Germany uses the newsletter tool of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA, “MailChimp” for the creation and administration of the newsletter. The necessary data of the newsletter recipients are hosted web-based on a server of “MailChimp” in an area to which only the company R-Pharm Germany has password-protected access. The contractual basis between R-Pharm Germany and “MailChimp” is the general terms and conditions and data protection declaration of “MailChimp” which you can read here: “MailChimp” general terms and conditions/ data protection. “MailChimp” uses this information to send and evaluate the newsletter on our behalf. Furthermore, “MailChimp” can use this data according to its own information to optimize or improve its own services, e.g. to technically optimize the sending and presentation of newsletters or for economic purposes, in order to determine from which countries the recipients come. “MailChimp” does not use the data of our newsletter recipients to write them down or pass them on to third parties. “MailChimp” is certified under the US-EU data protection agreement “Privacy Shield” and thus commits itself to comply with EU data protection regulations. Furthermore, we have concluded a data processing agreement with “MailChimp” with EU standard contract clauses. This is a contract in which “MailChimp” undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and in particular not to pass them on to third parties. By submitting your data in our newsletter form you agree to the order data processing by “MailChimp” to the extent visible.
The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from the “MailChimp” server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times.
The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our intention, nor that of “MailChimp”, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.
In accordance with the provisions of the Basic Data Protection Ordinance (DSGVO) valid from 25 May 2018, we inform you that your consents to the sending of e-mail addresses are based on Art. 6 para. 1 lit. a, 7 DSGVO and § 7 para. 2 no. 3 and para. 3 UWG. The use of the shipping service provider “MailChimp”, carrying out statistical surveys and analyses as well as recording the registration procedure, is based on our legitimate interests pursuant to Art. 6 Para. 1 lit. f DSGVO. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of users. We would also like to point out that you can object to the future processing of your personal data at any time in accordance with the legal requirements pursuant to Art. 21DSGVO. The objection may be lodged in particular against processing for direct marketing purposes.
User data will only be passed on to third parties if this is permitted by law or if a user has consented to the forwarding. This is the case, for example, if the forwarding of the data serves the fulfilment of contractual obligations towards the user, such as the postal address is transferred to a forwarding company after a shop order or the payment data is forwarded to the commissioned credit institution and, if applicable, to the payment service selected by you in the order process; or if the data is requested by competent authorities such as law enforcement authorities. The personal data of users will in no way be sold or passed on to third parties for advertising purposes or for the purpose of creating user profiles.
If the data subject uses the opportunity to register on the website of the person responsible for the processing by providing personal data, the data will be transmitted to the webshop hoster. The data is stored exclusively for internal use, e.g. to process orders. During registration, the user’s IP address and the date and time of registration are stored. This serves to prevent misuse of the services. Registration of the data is required for the provision of content or services. Registered persons have the possibility to delete or modify the stored data at any time. The person concerned receives information about the personal data stored about him or her at any time.
The controller shall process and store the personal data of the data subject only for as long as is necessary to achieve the purpose of the data retention. Furthermore, data may be stored insofar as this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. As soon as the purpose of storage ceases to apply or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely deleted.
h. the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) DS-GMO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 DS-GMO in connection with the transmission.
d. if you have filed an objection to the processing pursuant to Art. 21 para. 1 DS-GMO and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.
b. You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DS-GMO, and there is no other legal basis for the processing.
c. You file an objection against the processing pursuant to Art. 21 para. 1 DS-GMO and there are no overriding legitimate grounds for processing or you file an objection against the processing pursuant to Art. 21 para. 2 DS-GMO.
d. The personal data concerning you have been processed unlawfully.
f. The personal data concerning you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GMO.
4.2 If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 DS-GMO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.
4.3 The right to cancellation does not exist if the processing is necessary.
If you have exercised your right to have the data controller correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort. The person responsible shall have the right to be informed of such recipients.
In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you on the basis of Article 6(1)(e) or (f) DS-GMO; this also applies to profiling based on these provisions. The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.
c. with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DS-GMO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests. With regard to the cases mentioned in a. and c., the person responsible takes appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.
Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of infringing, if you believe that the processing of personal data concerning you infringes the DS GMO. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 DS-GMO.
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the Basic EU Data Protection Regulation (DSGVO) serves as the legal basis. For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6 paragraph 1 lit. c DSGVO serves as the legal basis. In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) of the DSBER serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6(1)(f) DSGVO serves as the legal basis for processing. The legitimate interest of our company lies in the performance of our business activities.

References: Art. 6
 § 7
 Art. 6
 Art. 21
 Art. 46
 Art. 21
 Art. 6
 Art. 9
 Art. 21
 Art. 21
 Art. 8
 Art. 17
 Art. 9
 Art. 9