Source: http://www.mariagraziaseveri.com/shop/en/come_acquistare
Timestamp: 2019-04-20 08:47:18+00:00

Document:
Please note that you can place an order on the website also without registering. In this case, select “checkout as guest” as CHECKOUT METHOD in the procedure to place orders described below. When placing the order you must ensure that all the information provided is true and authentic. Personal and/or corporate data marked with an asterisk is mandatory in order to complete the order; incorrect data or failure to provide part or all the data shall invalidate the order. The provision of data not marked with an asterisk is optional; incorrect data or failure to provide part or all the data shall not stop you from completing your order.
The procedure to place an order is very simple and intuitive: just select the items you wish to purchase by clicking “SHOW DETAILS” and select the colour (even when only one colour is available) and size (please read the Size Guide).
- start placing your order by clicking on “PROCEED TO CHECKOUT”.
- Accept that in case of order cancellation, even partial (in the cases foreseen by articles 7 and 8) the Customer has no right to claim any compensation and/or indemnity due to the failure to supply the goods, without prejudice to the refund of the amount paid.
Once the procedure has been followed, the order shall be considered completed and “YOUR ORDER HAS BEEN RECEIVED” will appear on the screen. If these words do not appear, then the order is incomplete and will not be sent to the Manager, as no order has been placed. Following every purchase made on the Website, you will receive an e-mail from the Manager – at the address you have provided – confirming your order.
The e-mail shall contain the order number that must be used to return goods if the right of withdrawal is exercised (see art. 10), if the goods are faulty or have been damaged during transport (see art. 8), if they do not correspond to those ordered (see art. 8.1), if you wish to change size and/or colour of the items (see art. 9).
When the goods are delivered to the courier for the delivery (see art. 6), the Manager will send you an e-mail with the tracking details.
If you wish to receive an invoice but you are not a registered User (therefore you have not filled in the invoicing section in your account), you may request it when placing the order (in step 2 in Art. 4 above), by ticking the box "Yes" next to the question "Would you like to receive an invoice?"; you must also provide your tax ID code (if you are a private customer) or VAT number (if you are a corporate customer, you must also fill in the company name and registered office in the “COMPANY” section. Self- employed workers and single-member companies must provide both the tax ID code and VAT number). If you are a registered User you may request the invoice in the manner described above (tick “Yes” + Tax ID code and/or VAT number) by filling in or changing the invoicing address in your personal account.
You acknowledge and accept that the Manager shall not issue an invoice if you fail to follow the above procedure.
All Maria Grazia Severi branded products sold on the website are protected by the Manager, which offers its customers a wide range of manufacturer's warranties on the goods purchased ( for faulty or damaged goods see art. 8, for items that do not correspond to those ordered see art. 8.1, for a replacement in size and/or colour see art. 9).
Furthermore, all items are covered by the legal warranty of conformity, foreseen by the Consumer Code (articles 128 and subsequent relating sections) to protect the consumer (Private User) in case of receipt of faulty items. The legal warranty is valid for two years from the delivery of the items and any claim must be lodged by the consumer within two months from the discovery of the fault. We therefore invite Private Users to keep the proof of purchase (the Manager considers both the invoice and the e-mail confirming the order as valid proofs of purchase).

References: art. 10
 art. 8
 art. 8
 art. 9
 art. 6
 Art. 4
 art. 8
 art. 8
 art. 9