Source: https://www.iq-wissen.de/en/unternehmen/privacy-policy/
Timestamp: 2019-04-23 10:33:43+00:00

Document:
The lawful basis of processing is Art. 6 (1) sentence 1f of the General Data Protection Regulation (GDPR). Our legitimate interest follows from the purposes described above. We do not use this data to identify individual visitors.
You can contact us via email or telephone, or via the contact forms on our website www.iq-wissen.de.
To use the contact form, you need to state your title, your first and last name, your email address and a phone number. Additionally, you have to select a nearby IQ-Wissen location via a drop-down menu. This information is required as it tells us what location you are interested in and how to contact you.
When you contact us, and especially when you use our telephone hotline, we may collect additional information such as your country of origin, desired course, language level, target language level and your motivation. The data we collect is forwarded to your selected location, which is operated either by ZGS or by a franchise partner of ZGS.
In all other respects, the data we process depends on the nature of your enquiry. Your enquiry is then is forwarded to the appropriate place, depending on whether you selected a franchise partner location or a ZGS location.
Depending on the nature of the enquiry, the lawful basis of processing is Article 6 (1) sentence 1b and Article 6 (1) sentence 1f of the GDPR. Our legitimate interest is being able to respond appropriately to your enquiry. When you make use of our contact form, the lawful basis of processing your data is Article 6 (1) sentence 1a of the GDPR. If we forward your data, the lawful basis for doing so is Art. 6 (1) sentence 1b and (1) sentence 1f of the GDPR. Our legitimate interest derives from our interest in the support services provided by our franchise partners. When you use our contact form, the legitimacy of our data sharing is based on your consent according to Art. 6 (1) sentence 1a of the GDPR.
The data will also be used for statistical purposes and for direct advertising. The lawful basis of processing is Art. 6 (1) sentence 1f of the GDPR. Evaluating this data is necessary for our legitimate interests of obtaining visitor statistics for our website.
We collect and process the personal data of candidates who apply for a job with ZGS for the purpose of evaluating them for potential employment. The lawful basis of processing is Art. 88 of the GDPR and Section 26 of the German Data Protection Act. Processing may also be carried out electronically. This is particularly the case when candidates send us their application documents electronically, for example by email or via a contact form on a website. If a candidate accepts an offer of employment by us, any relevant personal data collected during the pre-employment period will be retained in accordance with legal requirements.
We collect and process personal data, such as surname, first name, address, telephone number, email address, date of birth, of persons applying to ZGS for a position as an instructor, for the purpose of dealing with the application. Processing may also be carried out electronically. This is particularly the case when candidates send us their application documents electronically, for example by email or via a contact form on a website. The lawful basis of processing is Art. 6 (1) sentence 1b, f of the GDPR. Our legitimate interest is being able to prepare, conclude and manage franchise agreements.
We also use persistent cookies to improve our website's usability. These are stored on your device for a set period of time. Should you return to our site to use our services, the cookie will automatically recognise that you visited on a previous occasion and will remember the choices you made, so that you do not have to enter them again.
The legal basis for processing data for the aforementioned purposes is our legitimate interest and that of third parties in accordance with Art. 6 (1) sentence 1f of the GDPR.
Most browsers accept cookies automatically. If you prefer to block cookies, you can activate the setting in your browser that allows you to refuse all cookies, or configure your browser to always display a consent notice before allowing a new cookie to be placed on your device. Blocking cookies completely can mean that you are unable to access some of the features on our website.
The analytics and tracking tools described below are implemented on the basis of Art. 6 (1) page 1f of the GDPR. We use these analytics and tracking tools to help us to optimise our website on an ongoing basis in order to make it more user-friendly. We also use the tracking tools to statistically record and evaluate how visitors use our website for the purpose of optimising our services. These are legitimate interests in accordance with the aforementioned regulation.
Information about the purposes for which the data is processed and the types of data collected is available from the particular tracking tools.
is sent to Google's servers in the USA to be stored. This information is used to monitor traffic to our website, to compile reports on how visitors interact with our website, and to provide additional online and website services for the purposes of market research and improving our website. The information may be passed on to third parties if this is required by law or if the third parties have asked to process the information our behalf. Google will not link your IP address to other Google data. Google anonymises IP addresses to prevent this from happening (IP masking).
You may prevent the use of Google Analytics by setting your browser to reject cookies. Please note, however, that doing this may prevent you from using the all the features of our website.
You can also prevent Google from using cookies to collect and process data (including your IP address) relating to your use of our website by downloading and installing the browser plugin available at: tools.google.com/dlpage/gaoptout.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent Google Analytics from collecting data by clicking on this link: https://tools.google.com/dlpage/gaoptout. You will then receive an opt-out cookie that prevents the collection of data when you visit our website. The opt-out cookie is valid only for this browser and only for our website, and is stored on your device. If you clear the cookies in your browser, you will need to reset the opt-out cookie.
You can find out more about data privacy in connection with Google Analytics from the Google Analytics help page at https://support.google.com/analytics/answer/6004245?hl=en.
These cookies have a limited 30-day lifespan and do not serve to identify you as the user. Visiting certain pages on our website while the cookie is still active allows us and Google to see that you have clicked on the ad and been redirected to our website.
Every Adwords customer gets a different cookie. Cookies cannot therefore be tracked across sites by AdWords customers. The information obtained from the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. AdWords customers learn about the total number of users who clicked on their ad and were redirected to a conversion tracking-tagged page. However, they do not receive any information that can personally identify users.
We have integrated the services of Google Remarketing on our website. This is a service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, US.
Google Remarketing allows us to show ads to internet users who have previously visited our website while they browse the web. The integration of Google Remarketing allows us to create user-friendly advertising and to show internet users ads that are of interest to them. Google Remarketing enables us to display ads tailored to the individual preferences and interests of internet users on other websites via Google's Display Network.
Google Remarketing places a cookie on your device. When you browse other websites that are also partner sites in the Google Display Network, this cookie is used to indicate that you have previously visited our website. Every time you visit a website that uses the Google Remarketing service, your browser automatically identifies with Google. As part of this technical process, Google obtains personal data such as your IP address and browsing behaviour, which it uses, among other things, to display interest-relevant advertising.
The cookie is used to store personal information such as, for example, the web sites you have visited. Each time you visit our website, your personal data, including your IP address, is therefore transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose to third parties the personal data that it has collected through this technical process.
Most browsers accept cookies automatically but, as explained previously, you can if you prefer alter the settings of your browser to permanently prevent automatic acceptance if you prefer. These settings in your browser would also prevent Google from placing a cookie on your device. Moreover, you always have the option of deleting any cookie already placed on your device by Google Analytics via your internet browser or using other software programs.
You also have the opportunity to object to Google's interest-based advertising. To do this, you need to visit www.google.com/settings/ads and adjust the settings associated with your browser.
Our website uses BingAds conversion tracking features from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA).
If you arrive at our site via a Bing ad, Microsoft BingAds will place a cookie on your computer.
This enables Microsoft Bing and us to determine that someone has clicked on an ad, been referred to our website and landed on a specified conversion page.
We are only able to register the total number of impressions, clicks and conversions that have been generated by a Bing advertisement. We can also see: the geographic location of the users whose have seen the ad and the clicks it has generated; the estimated distribution of impressions and clicks by age group and gender; the operating system and device types. No personal information about the identity of the users is communicated. If you do not wish to participate in Microsoft's ad tracking, you can take steps to block the necessary cookies by altering your browser settings to prevent cookies from being automatically accepted.
Our website makes use of the services of MaTelSo (MaTelSo GmbH, Heilbronner Str. 150, 70191 Stuttgart). This means that the telephone numbers listed on our website may be call-tracking numbers. Calls are forwarded directly to the allocated destination number. When a call-tracking number is called, information is collected about the time, date, duration of the call and the destination number. We do not record the content of the calls. We use this data exclusively for the purpose of determining the number of calls to the destination number that each online marketing channel generates. We do not use it for any other purpose and will not share it with third parties.
Google will not bring your data together with other data collected by Google.
By using our website, you agree to the processing of the data collected about you by Google and the aforementioned data processing method and purpose. You may refuse the use of DoubleClick by Google by setting your browser to reject cookies. You can also prevent Google from using cookies to collect and use the data relating to your use of this website by downloading and installing the browser plugin available under “Extension for DoubleClick deactivation” at the following link: Alternatively, you can deactivate the DoubleClick cookies on the Digital Advertising Alliance website under the following Link. You can find out more about DoubleClick by Google and data privacy here.
We process the personal data collected prior to registration in order to contact you, to inform you of our offers, for the purpose of negotiating a contract, and for purposes of advertising. The data is also used for statistical purposes. The lawful basis of processing is your agreement pursuant to Article 6 (1) sentence 1a of the GDPR, and Article 6 (1) sentence 1b of the GDPR and Article 6 (1) sentence 1f of the GDPR. Our legitimate interest follows from the purposes described above.
If you contact us for other reasons, we will save your personal data and the content of your enquiry for the purpose of responding to your enquiry. The data will also be used for statistical purposes. The lawful basis of processing is Art. 6 (1) sentence 1f of the GDPR. Our legitimate interest follows from the purposes described above.
To enable us to fulfil our contractual and legal obligations, specialist companies or divisions within our Group perform certain data processing tasks centrally on behalf of companies within the Group. Service providers used by us may also receive data for these purposes as long as they comply with our data privacy instructions.
With regard to sharing information with third parties, please note that we are allowed to pass on personal data only if required to do so by law, if you have given valid consent, and/or if the processor we have engaged has guaranteed to implement measures that meet the requirements of the DGPR or the German Data Protection Act. Subject to these constraints, we may transfer personal data to a processor in order to, for example, conduct a business relationship with you. This could involve, for example, carrying out a credit check to confirm your financial status; sending data to credit agencies; support/maintenance of IT applications; archiving; call centre services; controlling; data destruction; debt collection; payment card processing (credit cards, etc.) customer admin.; marketing; telephone services; website management; payment transactions.
Data may also be transferred to third parties if you have explicitly consented to the transfer.
- To comply with commercial and tax retention periods as stipulated in the German Commercial Code and the German Fiscal Code. The record retention periods specified in these Codes range from two to ten years.
- To retain supporting documents in compliance with statutory limitation periods. According to Section 195 ff. of the German Civil Code (BGB), limitation periods may be up to 30 years, although the standard limitation period is three years.
Data from individuals who have applied to us for employment or have applied to be a franchise partner will be deleted three months after completion of the application procedure if no contract is concluded with the applicant, unless deletion is contrary to any other legitimate interests on our part. A legitimate interest could be, for example, to demonstrate appropriate behaviour in a complaint brought under the General Equal Treatment Act (AGG).
You have the right of access under Article 15 of the GDPR, the right to rectification under Article 16 of the GDPR, the right to erasure under Article 17 of the GDPR, the right to restrict processing under Article 18 of the GDPR, the right to object under Article 21 of the GDPR, and the right to data portability under Article 20 of the GDPR. You also have the right to raise an objection with a data protection authority (Article 77 GDPR together with Section 19 of the German Data Protection Act). Where our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Please note that if you withdraw your consent, this will only affect future processing. The withdrawal of your consent will not affect any of our processing up to that point.
We wish to point out that the data protection officer named above is only the contact person for data processing carried out as described below by ZGS in partnership with a tuition centre operator. Any additional data processing carried out by the tuition centre operator is not affected by this agreement and is the sole responsibility of the tuition centre operator concerned.
- your browser type and, if applicable, operating system.
Most browsers accept cookies automatically. If you prefer to block cookies, you can activate the setting on your browser that allows you to refuse all cookies, or configure your browser to always display a consent notice before allowing a new cookie to be placed on your device. Blocking cookies completely can mean that you are unable to access some of the features on our website.
We use the analytics/tracking tools described below on the basis of Art. 6 (1) sentence 1f of the GDPR. We use these analytics and tracking tools to help us to optimise our website on an ongoing basis in order to make it more user-friendly. We also use the tracking tools to statistically record and evaluate how visitors use our website for the purpose of optimising our services. These are legitimate interests in accordance with the aforementioned regulation.
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent Google Analytics from collecting data by clicking on this link: https://tools.google.com/dlpage/gaoptout . You will then receive an opt-out cookie that prevents the collection of data when you visit our website. The opt-out cookie is valid only for this browser and only for our website, and is stored on your device. If you clear the cookies in your browser, you will need to reset the opt-out cookie.
Every Adwords customer gets a different cookie. Cookies cannot therefore be tracked across sites by AdWords customers. The information obtained from the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Adwords customers see the total number of users who have clicked on their ad and have been redirected to a page with a conversion tracking tag. However, they do not receive any information that can personally identify users.
Most browsers accept cookies automatically but, as explained previously, you can alter the settings of your browser to permanently prevent automatic acceptance if you prefer. These settings in your browser would also prevent Google from placing a cookie on your device. Moreover, you always have the option of deleting any cookie already placed on your device by Google Analytics via your internet browser or using other software programs.
You also have the option to object to Google's interest-based advertising. To do this, you need to visit www.google.com/settings/adsand adjust the settings associated with your browser.
To enable us to fulfil our contractual and legal obligations, specialist companies or divisions within the Schuelerhilfe Group perform certain data processing tasks centrally on behalf of companies within the Group. Service providers used by us may also receive data for these purposes as long as they comply with our data privacy instructions. These are normally companies from the categories listed below.
Data from individuals who have applied for employment to a franchise partner will be deleted three months after completion of the application procedure if no contract is concluded with the applicant, unless deletion is contrary to any other legitimate interests on our part. A legitimate interest could be, for example, to demonstrate appropriate behaviour in a complaint brought under the General Equal Treatment Act (AGG).

References: Art. 6
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 Art. 88
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