Source: https://ecollect.co.uk/privacy-policy/
Timestamp: 2019-04-20 11:26:26+00:00

Document:
As a Swiss company, we are subject to the applicable data protection regulations and laws of Switzerland. In order to provide our services lawfully for clients from the European Union (EU), we also comply with Regulation (EU) 2016⁄679 of the European Parliament and Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), hereinafter “GDPR”).
When operating our websites and conducting legal transactions, eCollect AG acts as data controller within the meaning of the GDPR and processes personal data based on legal regulations or your voluntary consent to data collection.
When using this website, you voluntarily provide various data (e.g. when sending a contact form or registering online) or the data is collected automatically by our IT systems (e.g. Internet browser type, operating system or time of page visit). Personal data are all data with which you can be identified as a natural person and also as a legal entity according to the Swiss Federal Data Protection Act (hereinafter DSG (Switzerland)).
You can visit our websites without providing any personal information. In cases in which the website user provides voluntary information, for example in the context of establishment of a contact, the settings of their browser, the online registration and creation of an eCollect account as well as the registration for our newsletter, further personal data is collected.
Data processing is based on Art. 6 Subarticle 1 Letter f GDPR, resp. on Art. 12 in conjunction with Art. 13 DSG (Switzerland), whereby our predominant legitimate interest follows from the above-mentioned purposes.
Cookies are used on the basis of Art. 6 Subarticle 1 Letter f GDPR, resp. Art. 12 in conjunction with Art. 13 DSG (Switzerland), whereby our predominant legitimate interest lies in providing our services in a technically error-free and optimised manner.
Our partner companies are not authorised to store cookies on your computer unless this is covered by this policy.
For all matters and support requests, we offer you the opportunity to contact us via the contact / support form provided on the website. In addition to the actual message, we need your name and a valid e-mail address so that we know who sent the request and what kind of information you require from us, and so that we can respond to it. Further informations can be provided voluntarily. The data collected will be used exclusively for processing and responding to your enquiry. In this case, the data will be processed on the basis of your voluntary consent in accordance with Art. 6 Subarticle. 1 Letter a GDPR resp. Art. 12 in conjunction with Art. 13 DSG (Switzerland). You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes already carried out remains unaffected by the revocation.
The processing of personal data for the purpose of concluding or processing a contract as well as for the enforcement of our predominant interests is also justified in accordance with Art. 12 in conjunction with Art. 13 Subarticles 1 and 2 Letter a DSG (Switzerland).
(5) Online customer portal In the event of a debt collection procedure against you, you can log into our online customer portal at any time and obtain more detailed information, in particular details about the current status of the procedure, the owner of the claim, the exact nature and reason of the claim, the amount of the claim, etc. For this purpose, you only need to enter our file number and your e-mail address which already exists in our system. Other personal data than the access data mentioned under point (1) will not be collected. In the context of debt collection, we do not process any special categories of data (i.e. sensitive data particularly worthy of protection) or data relating to children, nor do we carry out any profiling within the meaning of the law.
Your data will be processed for the purpose of fulfilling the contract or enforcing claims and for our own receivables management. According to Art. 6 Subarticle 1 Letter b GDPR, data processing is necessary for the execution of the contract, which also includes the payment obligation. In addition, data processing in accordance with Art. 6 Subarticle 1 Letter c GDPR may be necessary for the fulfilment of our legal obligations to retain data and other legal obligations. In addition, your data is processed in accordance with Art. 6 Subarticle 1 Letter f GDPR to protect our legitimate interests and those of our clients. The legitimate interests exist in connection with the collection of receivables.
The processing of personal data to enforce our predominant interest and that of our clients in debt collection is also justified pursuant to Art. 12 in conjunction with Art. 13 DSG (Switzerland).
You will receive further details on data processing in fulfilment of our information obligations pursuant to Art. 14 or Art. 13 GDPR at the time of the first contact.
Furthermore, we are entitled to provide third parties, e.g. database manufacturers or service providers, with the data necessary for the operation of the websites or to collect and process this data through third parties in order to fulfil our obligations resulting from the user relationship. Persons and companies that we commission in order to fulfil our obligations are obliged to comply with these provisions.
We only work with third parties who are subject to the provisions of the GDPR, the Swiss Federal Data Protection Act and the Privacy Shield Framework between the USA and the EU or the USA and Switzerland and provide their services in compliance with data protection regulations.
From time to time, plugins of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”), are integrated on our websites. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. Facebook is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
We use Facebook Social Plugin according to Art. 6 Subarticle 1 Letter f GDPR or Art. 12 in conjunction with Art. 13 DSG (Switzerland) to ensure our legitimate interest in the analysis, optimisation and management of our online presence.
From time to time this website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, California 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States of America. Google LLC is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
However, if IP anonymisation is activated on this website, Google will shorten your IP address within the EU or in any other country that is party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would like to point out that IP anonymisation has been added to Google Analytics on this website in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the framework of Google Analytics is not merged with other Google data.
Google Analytics is used on the basis of Art. 6 Subarticle 1 Letter f GDPR and Art. 12 in conjunction with Art. 13 DSG (Switzerland). We have a predominant legitimate interest in analysing and optimising our online presence.
This website may from time to time use Google AdSenses, a Google Inc advertising service. Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. Google AdSense also uses so-called web beacons (transparent graphic images). These web beacons can be used to evaluate information such as visitor traffic on these pages.
The saving of AdSense cookies is justified according to Aart. 6 Subarticle 1 Letter f GDPR and Art. 12 in conjuntion with Art. 13 DSG (Switzerland), whereby we as website provider have a legitimate interest in the analysis of user behaviour in order to optimise both our website and our advertising.
In compliance with the provisions of the GDPR and the Swiss Federal Data Protection Act, we have taken a number of technical and organisational measures against the loss, destruction, access, modification and dissemination of your data by unauthorised persons, which are suitable for ensuring effective, legally compliant data protection in the area of general and automated processing of personal data and the use of network and telecommunications channels. The measures we have taken are state of the art, they are regularly updated, adapted to the latest developments in our system and periodically reviewed.
Data protection risks are sufficiently minimised by developing and implementing our own system (eCollect system) with a secure system architecture. The personal data is logically separated from each other. There is an independent access management for the assignment of individual access authorisations. All public communication is encrypted using the HTTPS protocol. Encryption with digital certificates ensures that data is transmitted securely. All our SSL/TTL certificates are issued by DigiCert Inc.
We would like to point out that you should always treat your access information confidentially and close the browser window when you have finished using our websites, especially if you share your computer with others in order to prevent misuse of your account and your data.
According to Art. 15 GDPR and Art. 8 DSG (Switzerland), you have the right to request free-of-charge information about which personal data is processed by us.
Furthermore, in accordance with Art. 15 DSG (Switzerland), in order to protect your personal data from unlawful processing, you have the right to assert legal claims to the blocking of data processing, correction or destruction of data or the blocking of disclosure to third parties.

References: Art. 6
 Art. 12
 Art. 13
 Art. 6
 Art. 12
 Art. 13
 Art. 6
 Art. 12
 Art. 13
 Art. 12
 Art. 13
 Art. 6
 Art. 6
 Art. 6
 Art. 12
 Art. 13
 Art. 14
 Art. 13
 Art. 6
 Art. 12
 Art. 13
 Art. 6
 Art. 12
 Art. 13
 Art. 12
 Art. 13
 Art. 15
 Art. 8
 Art. 15