Source: https://www.hetzner.com/rechtliches/datenschutz/?country=dk
Timestamp: 2019-04-23 23:53:38+00:00

Document:
Margit Müller is the data protection officer, data-protection@hetzner.com.
We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send it out. We will automatically send you status messages from hetzner-status.de if you have previously changed your settings on our customer administration interface in which you request these messages. We also save and process data that job applicants provide us as part of the job application process.
Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored.
In particular, we save the following data from you.
When you register an account with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, telephone number, payment information and your email address to process your order. If you pay using a credit card, we do not collect and store any payment information such as credit card numbers or verification codes. You disclose this information only to the respective payment service provider. One exception with credit card payments is what is known as the pseudo card number: in order for you not to have to enter your credit card information for every payment, a pseudo card number is saved for your account. The pseudo card number only enables payment for products on our website that you order using your customer account. A pseudo card number is not identical to the credit card number. We delete all your registration data either: within 24 months, as soon as you delete your user account with us, or once the statutory retention period expires. You can delete your user account with us by sending an email to data-protection@hetzner.com with your deletion request. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.
If you subscribe to our newsletter or request that you receive automated messages from hetzner-status.com, we also store your email address. We delete your email address once you delete your user account or if you unsubscribe from our newsletter. The legal basis for this data processing is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.
Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, time, date, website from which you come to our site. Your IP address is saved anonymized. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.
If you register for our online discussion forum, we save your username and email address. After you delete your account in the forum, this saved data will also be deleted. The legal basis for this data processing is Art. 6 (1) lit. a GDPR.
If you send us job application documents such as your resume, references and cover letter, we will save and process these pieces of data. Application documents from job applicants that do not result in hires are deleted after 3 months. If you wish to be considered for future job openings and you consent to a longer storage period, your application documents will be deleted after 24 months. With applications that result in hires, the documents are forwarded to our HR department. The legal basis for the processing of your personal data in the job application process is primarily Section 26 of the German Data Protection Act (BDSG) in the new version, which became valid on May 25, 2018.
We sometimes have sweepstakes on our websites for various occasions. If you choose to participate in the sweepstakes, we save your first and last names, your email address and, if applicable, the country you come from. We use the collected data only to process the sweepstakes. Once the sweepstakes end and the winner or winners are chosen and notified, the collected data are deleted. The legal basis for this data processing is Art. 6 (1) lit. a GDPR.
External service providers may have access to your data while they assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.
If we register a domain for you, we provide the required data to the corresponding registration service provider.
When paying via credit card, the payment is processed by an external service provider. For credit card payments, your information is collected directly by Computop at the address Computop Wirtschaftsinformatik GmbH, Schwarzenbergstr. 4, D-96050 Bamberg.
If you as a customer fail to pay your invoices on time, your necessary data are passed on to an external debt collection agency.
If you apply for a job in Tuusula, Finland or in Munich (Unterföhring) using our career portal, we pass on your job application documents to our subsidiaries at Hetzner Finland Oy or Hetzner Cloud GmbH. We have order processing contracts with both of them.
Data is transferred to third countries in adherence to the legally regulated admissibility requirements. We will not transfer your data to a third country if it does serve the purpose of performing our contract with you; we have no consent from you; the transfer is not necessary to assert, exercise or defend legal claims; and there are no other exceptions. We will only transfer your data to a third country if there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards in accordance with Art. 46 GDPR. Once such adequacy decision (regarding an adequate level of protection) is the "Privacy Shield" for the USA. For transfers to a company certified under the Privacy Shield, the data privacy level is considered essentially as adequate within the meaning of Art. 45 GDPR. However, we usually do not rely on the Privacy Shield, but rather create appropriate privacy guarantees and complete the EU standard data privacy clauses issued by the European Commission with the receiving party. Together these actions establish appropriate safeguards in accordance with Art. 46 GDPR and provide an adequate level of protection.
We process your data exclusively in our data centers in Germany and in Finland.
2) the EU site http://www.youronlinechoices.com/.
Furthermore, you can deactivate cookies from being stored on your computer or device by changing your browser settings. However, if you do this, it will likely lead to problems when you try to use Hetzner Online GmbH websites, interfaces, and features on the interfaces.
We maintain online presence on social networks and platforms in order to communicate with our customers, interested parties, and users and to inform them about our services. We use Facebook, Twitter, and Instagram, among others. When visiting each of these platforms, you as a user agree to the terms and conditions and the data processing guidelines of the corresponding operator.
Unless stated otherwise in our data privacy notice, we process user data if users communicate with us on these social networks and platforms, e.g. publish posts on our pages or send us messages.
We at Hetzner Online process users' data only when it is in the customer's legitimate interest for us to do so in accordance with Art. 6, (1) lit. b GDPR. As a company, we have a legal right to obtain general customer information to use in customer accounts. We also use customers' data for communication purposes. If any of the providers below request users for consent for processing their data, the legal basis for data pracessing is Art. 6 para. 1 lit. a. GDPR.
For detailed information about the data processing operations of the providers below, as well as their opt-out options, please check the links that we have listed below.
Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) - Data protection policy: https://twitter.com/de/privacy Opt-out: https://twitter.com/personalization Twitter has committed itself to adhering to EU data protection laws in compliance with the Privacy Shield Framework: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active.
Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA Data protection policy & opt-out: http://instagram.com/about/legal/privacy/.
We use the chat system from LiveZilla GmbH, Ekkehardstrasse 10, 78224 Singen, Germany, to provide technical support for some customers. Every time that a customer accesses this chat support service from our website, we collect and store data from the chat for web analysis and to actually operate the live chat system itself. This allows us to create user profiles with pseudonyms so that we can operate the chat and analyze visitor behavior. We can also improve our support systems, online shop, and user experience. We run Livezilla from our own servers and do not transfer your data to third parties.
If you activate live translation while using this live chat, it will integrate Google Translator. The translations generated by Google Translate should not be regarded as exact, and can sometimes contain incorrect or even offensive expressions. We do not guarantee the accuracy, reliability or currentness of the information translated by this system. Hetzner Online does not accept liability for any issues or damages that may result from possible translation errors. Furthermore, it may not be possible to translate some applications, files or elements including graphics, photos or PDFs.
Google collects, stores and processes information in order to provide users with better services. This includes, for example, not only the language used in the translation, but also the user’s entire surfing behavior.
You have the right to information about your personal data that we process. If you do not make requests for information in writing, please bear in mind that we might ask you to provide proof that you who you claim to be. Furthermore, you have a right to rectification or deletion or restriction of processing, as it is applicable to you under the law. Furthermore, in accordance with legal requirements, you have the right to object to us processing your data. You also have the right of data portability.
There is no statutory obligation for you to provide your data to Hetzner Online GmbH. However, you cannot use some of our services if you do not provide your data to us. Your decision to provide us with your personal data is completely voluntary.

References: Art. 6
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 Art. 45
 Art. 46
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 Art. 6
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