Source: https://ru.ebab.com/terms
Timestamp: 2019-04-22 11:05:26+00:00

Document:
This privacy statement in English is a translation of our original German version. As our head office in Berlin, this place is also the place of jurisdiction for ebab UG (limited liability). Therefore, for all users of our website or ebab platform, only the original German version of this data protection declaration is material and legally binding. This applies as the translation can lead to differences in content and meaning between the German original and the English version.
The protection of personal data has a very high priority and is taken very seriously by ebab UG (limited liability). We ensure that the processing of personal data,using technical and organisational measures is carried out in accordance with the statutory provisions, in particular with the provisions of the Data Protection Regulation of the European Union (GDPR).
On the basis of this data protection declaration, we inform you about the type, scope and purpose of the processing of personal data by ebab UG (limited liability). If we make a reference to "our website" or "ebab platform" in this data protection statement, this it extends as well to our mobile applications (apps).
The log files are not stored in our system with other personal data of a user so that they cannot be accessed at the same time as personal data. The log files are stored in our system for a maximum period of seven days, unless any security reasons (e.g. the investigation of hacking attempts) require longer storage.
Accessing general content of our website is possible without providing personal data (registration).
Registration is mandatory if you wish to make use of the following functions: booking online and/or offering non-discriminatory private accommodation within the LGBTI community. While you register as a "guest" and/or "host" on our ebab platform for this purpose, we ask you to provide personal data, e.g. your name. The complete registration finishes with the creation of a user account. Any accommodation offered on ebab can only be booked through a (guest) user account. This way a binding contract between guest and host is made. The main purpose of the ebab platform is to allocate offers and demand for private accommodation.
It is for you to decide whether you register with ebab and thus provide the necessary personal data. Incomplete required personal data mean that the registration is not successful, no account will be created, consequently no private accommodation will be offered nor online bookings can be made.
The processing of your personal data is also important for ebab UG (limited liability) can manage, complete and update your online bookings (guest and/or host) and your accommodation offered (host). This processing of your personal data is necessary for we can assure the (legal) relations between you and ebab UG (limited liability) which are established by your registration on our website.
As part of B2, we may use your personal information to contact you, for example to update your address or to find suitable accommodation.
After completing the user registration, we process your personal data so that both the respective guest or host and we can manage, complete and update their personal account.
This enables a guest to manage past bookings, rate past bookings, request different accommodations in preparation for future bookings, add individual accommodations to a wish list or manage personal settings. Accommodation evaluations can be accessed by us.
In addition to the options for guests, hosts can manage the following by themselves: manage, complete and update all information requested by us for each accommodation offered. We process this information so that we can view and, if necessary, correct or update information.
Hosts and guests can add a profile picture to their account. The first name is shown underneath such picture or the area where it can be uploaded.
You will receive so-called transactional e-mails from us before the start of a trip or before the arrival of a guest when an actual booking is made. These are event-related one-to-one messages that are sent automatically when e.g. a trip is nearing.
B5a. We use e.mail reminders primarily to inform a guest about the current status of a booking process or, before departure, about his/her upcoming stay. It gives an overview of all relevant booking and travel information and makes your arrival as smooth as possible. We also provide guests with various general and LGBTI-specific tourist information about your destination in this e.mail.
B5b. We also send e.mail reminders to hosts about the current status of a booking (request). This e.mail contains all relevant booking details. This ensures that a host is well prepared for the next guest and the arrival can be handled smoothly.
B6a. We take care of all your inquiries (as guest and/or host) regarding the booking process, booked or offered accommodation in order to offer you the best possible service.
B6b. Additionally you may receive transactional e-mails or texts from us at different stages in the booking or registration process. If the booking process or registration of an accommodation are not completed, we send you an email or text reminding you to so. We offer support to ensure that your accommodation is available for guest requests and bookings.
B6c. Even if a guest or host have no current bookings, we may still send e.mails regarding updates on offers, changes in procedures or security alerts.
B6d. We also send e.mails to guests for them to rate the accommodation where they stayed last.
Guests can make an evaluation that appears with their first name.
An anonymous evaluation cannot be made. The rating is openly visible in the presentation area of the respective accommodation.
B6e. When you contact our office by telephone, we welcome you with your name if possible. This is available for registered customers. Our system recognises the number of an incoming call links it to the relevant date in your user account (phone number). We understand this personal form of address as an important quality feature of our way of working.
B7a. We also process your personal data for the purpose of carrying out marketing and direct advertising activities. It is the only way to offer you both general (travel-related) information and information about products or services that might be of interest to you. An example of such information is the Spartacus Gay Travel Index. In order to provide you with this information, we will send you personalised e.mails. By clicking on a clearly recognisable link in each of these info e.mails, you can easily and quickly object to receiving any further ofour personalised info e.mails.
B7b. In order extend the range where an accommodation is offered we place special ebab forms on websites of third parties or business partners. Using the ebab forms on third-party websites, we show potential guests the same information that is presented on our own website. With this marketing activity we increase the probability of bookings.
Data processing for the purpose of our marketing and direct advertising activities is based on at least one of the following legal principles: (a) Your consent is given, (b) we have a legitimate interest in it, (c) due to a complete user registration on our ebab platform, there is a (legal) relationship between you (as host) and us, (d) as a non-registered user you enter your e.mail address in a special form on our website to participate in our marketing and direct advertising activities.
B8a. Sometimes we send our users (guests/ hosts) an invitation to complete an ebab survey as an online questionnaire. The introduction to the questionnaire contains further information as to what specific details from you we process and in what form.
B8b. When solving problems on our website, we also process personal data for analytic purposes. The data provided will be processed as anonymously as possible.
B8c. We use the web analysis tool Google Analytics. We consider it a tool that makes the operation of our website a lot easier. On the one hand it stabilises the operation of our website and helps to maintain the processes. On the other hand it helps us to increase the effectiveness of our website, i.e. process speeds during use. To ensure that it is not possible to identify users at any time, we use Google Analytics on our website exclusively for anonymous web analysis, in which IP addresses are always shortened. This anonymous web analysis is unproblematic under data protection law.
Since Google Inc, i.e. the provider of Google Analytics, does use this anonymised web data for its own marketing and advertising purposes, you can to object to the anonymised web analysis using Google Analytics by clicking here.
B9a. We also process personal data for the purpose of complying with our legal obligations. This includes, among other things, the processing of personal booking and accommodation-specific data in order to be able to fulfill our obligations to government agencies such as the tax authorities or authorities to levy so-called occupancy tax.
B9b. In all cases of legal conflicts, e.g. in connection with criminal investigations, we process your personal data insofar as we are legally obliged to do so or are requested to do so by appropriate authorities such as the police or other law enforcement authorities.
Data processing by ebab UG (limited liability) is based in particular on Art. 6 para. 1 lit. b and f GDPR: one, it is permissible because it is necessary for the fulfilment of a contract ((legal) relationship) of which the person concerned (user) is a contracting party or for the implementation of pre-contractual measures taken at the request of the person concerned (Art. 6 para. 1 lit. b GDPR). Two, it is permissible because, in the course of arranging non-discriminatory private accommodation within the LGBTI community, we have a legitimate interest in providing a high level of service quality and security during the support and management of the booking and offer processes (Art. 6 para. 1 lit. f GDPR).
In addition, according to Art. 6 para. 1 lit. a GDPR, data processing is also permissible if the data subject has given his/her consent. Furthermore, our processing of personal data is based on special legal regulations, e.g. on the basis of tax laws.
The data collected by ebab UG (limited liability) can be divided into categories D1, D2 and D3.
D1 Information collected automatically each time you access our website and stored in log files in accordance with section B., paragraph B1 of this data protection declaration.
D2a. When you register as a guest and/or host, we ask you for certain personal information such as your first and last name, your address, your telephone number, your e.mail address, your date of birth and, if applicable, a profile picture. In order to process payment transfers between guests or hosts and ebab UG (limited liability), we also ask you to provide payment information such as your bank account, credit card or PayPal account details.
D2b. We collect additional data from hosts such as a copy of their passport, ID card or driver's license, if legally valid, or other suitable data for the purpose of confirming and validating personal information provided during D2a. With this identity check we contribute to securing monetary transfers between guests or hosts and ebab UG (limited liability) and also comply with applicable law (minimum age).
D2d. When communicating with us or with other registered users via the ebab platform, we collect information about your communication activity and personal information that you provide during this time deliberately.
Without the data provision listed in D2a. to D2d. it is not possible to use the ebab platform as guest and/or host.
D2e. It is your decision to provide us with further personal information, e.g. when filling in a (contact) form, when updating and adapting your account, when participating in online surveys and competitions or when rating your last stay. We only process your first name and the content of the evaluation itself.
In addition to the information you provide to us yourself, we receive information about you from third parties when you use their services.
D3a. If you access your ebab account with your social media account (e.g. Facebook), this will automatically transfer personal data from this social media provider to us, provided you have enabled your social media provider to do so. Your social media provider can inform you which of your data processed there is used in which way when you access your ebab account through him. This may include, for example, your username or email address associated with your social media account.
D3b. In addition, we receive information about you when you use third-party payment services (e.g. PayPal) in connection with the ebab platform for money transfers. The processing of your (payment) information that we receive from these payment service providers is necessary to process and manage your booking and accommodation-specific payments. Your payment service can inform you which of your data it processes is used in which way when you initiate a money transfer by using its services.
D3c. Ultimately, we may receive information about you from state authorities (e.g. police), for example in the case of fraud prevention or criminal investigation proceedings.
E1 Some of your information, including personal data, is shared between registered users of the ebab platform. This is necessary in order to guarantee you as guest and/or host the full use of the ebab platform, especially when booking an accommodation.
When creating a booking request, the name and age of the guest as well as the personal message (e.g. regarding arrival time) is sent to the host. After the successful booking the guest receives the contact data of the host (name, e.mail address, telephone number and the address of the booked accommodation). The host receives the contact data of the guest (name, e.mail address, telephone number). Without this transfer of data between registered users, neither the establishment (booking enquiry and confirmation) nor the fulfillment of a (legal) relationship between guest and host would be possible. This information is passed on via text and info e.mail at different times during the booking process.
E2 In order to comply with our lawful and/or legal obligations, we pass on personal data to government bodies such as tax authorities or law enforcement authorities.
E3 To enable registered users (guests and/or hosts) to make full use of the ebab platform, we make use of the services of third parties, in particular payment service providers and other financial institutions. They may have their place of business inside or outside the European Economic Area. In the case of a confirmed booking, certain transfer payments between guest or host and ebab UG (limited liability) must be processed using these payment services. For the proper processing of the preceding transfer payments, we must pass on certain booking details to the respective payment service.
E4 If you make a booking through the websites of our business partners, e.g. affiliate partners, they may receive booking relevant personal data such as name and e.mail address (directly from you). Please read the data protection declaration of the business partners to find out about their type, scope and purpose of processing your personal data and about your rights. We may share personal information with business partners to prevent or detect illegal activities.
E5 If offering private accommodation in a country or municipality is (a) subject to local registration and/or approval and/or (b) we should be required to cooperate in complying with any registration/approval requirements, we may or must disclose personal information about the hosts concerned to the relevant authorities. The scope of this data to be passed on is regulated by the respective applicable local law.
E7 Information on accommodation offered by a host will be disclosed in the presentation area of said accommodation on our website.
Information that you as the host provide yourself in the form of description (including photos).
Information which we are legally obliged to process and disclose in accordance with local law, e.g. as part of the registration/authorisation of private accommodation or as part of the collection of so-called occupancy tax.
Evaluation information provided by guests after their last stay as part of the guest evaluation requested by ebab. In the event that a host objects to the disclosure of rating information for an accommodation offered by him, we may publish a notice instead of the guest rating that the host has objected to the disclosure of guest ratings.
If a host cancels a booking at short notice, a corresponding note appears automatically in the ratings.
E8 Information on accommodation offered by a host will also be displayed on partner sites with the consent of the hosts. This information is the same as that disclosed in the presentation area of each accommodation on our own website.
F1 We store your personal information as long as it is necessary for your use of the ebab platform as guest and/or host; i.e. as long as we need the data for the respective processing purposes.
F2 An additional storage period results either from legally prescribed storage obligations (above all due to tax laws; here a storage period of up to 10 years applies) or from a storage obligation against the background of legal conflicts or criminal investigation procedures.
You have the right to request information about your personal data processed by us. For this purpose, we provide you with a copy of the personal data that we process in a structured, standard and machine-readable format. If the personal data processed by us is no longer correct or incomplete, you have the right to request correction or completion.
You have the right that we transfer personal data that you have made available to us to third parties on your behalf in a structured, standard and machine-readable format, insofar as this is technically possible.
they are no longer needed for the respective processing purposes.
you revoke your consent to the processing.
there is no legal basis other than your consent.
Data which we have to process for the purpose of B9 are excluded from the right of deletion; F2 of this data protection declaration is also more important than the individual right to have personal data deleted. The rating information provided for an accommodation continues to be visible on the ebab platform even after the deletion of user data. However, those ratings will be anonymised.
In the cases in which we process your data on the basis of your consent, you can revoke your consent at any time with effect for the future. This does not affect the legality of the processing of your personal data until repeal. It is sufficient to send us an e.mail to info@ebab.com stating which previously consented processing you revoke.
If you declare the inaccuracy of your personal data or if you do not request the deletion of your personal data in the event of unlawful processing, you have the right to demand a restriction on the processing of your data.
You have the right to object to the processing of your personal data for certain purposes. You can also object to the processing of your personal data for the purpose of direct marketing. After your disclaimer, which you can send us by e.mail without specific form to info@ebab.com, we will no longer process your personal data for these purposes.
If in individual cases you believe that our processing of your personal data violates the general data protection regulation (GDPR), you can to file a complaint with the responsible data protection authority.
1. Ebab выступает только в роли посредника между гостем и владельцем жилья. Частный договор о размещении заключается только между гостем и владельцем жилья. Ebab не несёт ответственности за какие-либо претензии, возникающие из контрактных отношений между гостем и владельцем жилья. В случае обоснованной жалобы гостя на владельца жилья, Ebab оставляет за собой право исключить владельца жилья из своего списка.
2. Ebab несет ответственность только в случае намеренной и грубой небрежности при организации размещения.
3. В случае обычной брони, гость может бесплатно аннулировать её за неделю (7 дней) до заезда. В случае аннуляции брони за неделю до заезда или позднее, гость обязан оплатить неустойку в размере стоимости одной (1) ночи.
4. В случае бронирования с помощью опции «прямой брони», гости должны сразу же оплатить 15% от общей стоимости размещения, при этом плата за операцию составляет 4%. По прибытии гость оплачивает остальные 85% напрямую владельцу жилья. В случае аннуляции брони, независимо от сроки и причин, а также в случае неявки, авансовый платеж и плата за операцию будут удержаны в качестве сбора за аннулирование брони.
The host ensures ebab to meet all necessary requirements affecting the implementation of the temporary accommodation of guests.
(1) The host is the tenant/owner of the above private or commercial accommodation and wishes to rent the following accommodation privately. The host adds the private accommodation via ebab’s host administration area www.ebab.com/host where he also stipulates the accommodation’s details as well as - after approval by ebab - discounts, the daily rates, events rates etc. General price changes are only valid after prior agreement by ebab.
All information provided by the host is legally binding to the contract.
(2) The host ensures ebab to meet all necessary requirements affecting the implementation of the temporary accommodation of guests. Ebab has explicitly pointed out that the hosts have to respect local laws incl. law against misappropriation or prohibition orders.
Ebab is responsible for the placement of private accommodation. A brokerage commission is payable on a successful placement.
The contract is concluded for an indefinite period. If the host terminates the agency contract within the first six months without having hosted a guest, a one-time admission fee of €50 will be charged.
(1) The contract is concluded for an indefinite period. It can be terminated at any time by either party by giving one month´s notice to the end of the month.
(2) Each party has the right to terminate the contract for important reasons, without observing the notice period, and/or remove the accommodation temporarily or indefinitely from the offer.
(3) Any notice must be provided in written form.
(4) Upon termination of the agency contract on the part of the host, bookings confirmed prior to termination by the host remain unaffected.
(5) If the host terminates the agency contract within the first six months without having hosted a guest, a one-time admission fee of €50 will be charged.
Ebab is solely responsible for the placement of accommodations but does not act as the host's agent. Oral agreements are only effective if they are made in writing.
(1) The host intends to rent the room / apartment for the rates specified by the host in the administration area.
(2) The completion of a major agreement applies even if the host rents the guest another, similar accommodation.
(3) It shall be pointed out that the main contract will be concluded between the host and guest and that ebab does not act as the host's agent. Ebab is solely responsible for the placement of accommodations. The main contract is only valid when the host has reached an agreement with the guest through personal consultation, unless otherwise agreed between the host and ebab.
A net commission of 16% will be charged. The commission has to be paid within 10 days after the receipt of the invoice. The exclusion of ebab will lead to a contract penalty of 500 €.
(1) For the placement of the envisaged contract between the host and the guest, the parties agree on a net commission of 16%.
The value added tax (VAT) rate of the country where the accommodation is being offered will be added to the net commission.
If a host in an EU country provides ebab with a valid and correct VAT identification number (VATIN), the VAT will not be added; the host agrees to report the VAT in his/her country according to the reverse charge mechanism.
If the accommodation is in a non-EU country, then currently no VAT is charged on the commission. If in the future a VAT on the commission has to be charged due to changes in the legislation, the VAT is then calculated according to the legal provisions and charged on the commission.
(2) The commission receivable is due on conclusion of the main agreement under § 4.
(3) If the guest books a second time without using ebab, or should the host extend the rental period without informing ebab of this, the host will have to pay a penalty of 500€ to ebab. If ebab is excluded or the lease extended without informing ebab, this is considered an important reason for termination as in § 3 par. 2.
(4) The commission has to be paid within 10 days after the receipt of the invoice. In case of delay of payment despite reminders, ebab can terminate the agency contract for important reasons as defined in § 3 par. 2 without notice. All other associated costs are paid by the host. A reminder charge of 10€ will be added to the invoice after the second reminder.
(5) In case of a recurring delay of payment, the host has to pay a deposit of 250€ which will be refunded free of interest after the termination of the contract. Outstanding debt will be deducted from the deposit.
All information is to be kept in confidence. The host is not entitled to compensation for loss against ebab. Any changes shall be notified to ebab immediately.
(1) The host shall provide ebab immediately with the necessary information about existing and new circumstances which are known to affect the performance of agency services (e. g. changes in the rooms).
(2) The host is obliged to notify ebab of the conclusion of a main agreement as in § 4. This applies especially when the guest makes another booking directly with the host, excluding ebab.
(3) The host is also encouraged to record the guest´s details separately. He is obliged to treat all information gained from the agency as strictly confidential and shall not forward any information to any third party. This is particularly true for internal information exchanges.
(4) The host is not entitled to any compensation for loss against ebab if the guest fails to keep the reservation or cancels it.
(5) Upon acceptance of a booking by the host, the guest must stay for at least one night.
(6) If the host cancels a reservation previously agreed on, he must notify ebab immediately. If the guest had previously made a booking, the guest may be able to make a claim for damages against the host. The host must then provide the guest with a similar accommodation or pay the difference for the guest. Ebab reserves the right to charge for mediating the booking in any case.
(7) The host assures ebab that all images provided by him are free of third party claims.
All images provided by the host must be free of third party claims and can be used by ebab for marketing purposes. Ebab treats all information acquired as confidential. In case of an accommodation, the host has to check all the information prior to the check-in. Ebab is not liable in particular for claims by the host against the guest.
(1) After prior notification, usually one week before, ebab is allowed to visit the room they are acting as agent for and keep records on it. Ebab may use all of the collected images for marketing purposes. All rights to the images remain exclusively with ebab. In case of any disagreements between the two parties, ebab has the right to temporarily remove the accommodation from the website.
(2) Ebab will store the host´s data. Ebab is obliged to treat all information acquired as confidential.
(3) Ebab is not obliged to carry out research of the guest's data. Ebab shall only pass on unaudited communications if due to their inaccuracy ebab may be liable for gross negligence. The host must check all information prior to concluding the agreement himself.
(4) Ebab is not liable in particular for claims by the host against the guest found through the agency. The host shall exempt ebab from any claims which the guest makes for reasons related to the host´s domain. ebab is liable only for intent and gross negligence.
The host defines available periods where the guest can book directly. Bookings will be made without prior booking requests! If the guest cannot be hosted when making a direct booking, the host must compensate the guest for the additional expense.
(1) Accommodations which the host offers as a direct booking object, will be listed on top on ebab's website. This can increase the total number of bookings.
(2) The host must select the direct booking period in the host management area (e. g. 2 weeks, 4 weeks, 2 months).
(3) In case of a direct booking, the guest pays ebab the commission directly by credit card. The commission will not be charged to the host. The guest pays the host the rest of the total rate upon arrival. If the guest does not request via the "direct booking" button, the guest pays the commission as usual to the host. The commission will then be charged on the host's invoice at the end of the month.
(4) In case the guest does not come, the host receives a credit of 80% of the commission on the next invoice.
(5) If the guest cannot be hosted, despite commitment to a direct booking by the host, the host must compensate the guest for the additional expense. In such a case, ebab reserves the right to exclude the host from the direct booking system.
If the listed accommodation is not more expensive on ebab than on any other agency, please click Lowest Price Guarantee. You will then get a better listing. The "Lowest Price Guarantee" selected by the host is binding.
(1) The host can click the check box “Lowest Price Guarantee“ in his/her host administration area. By doing so, the host guarantees that the accommodation will not be offered at a lower rate on any other website.
(2) By clicking the check box “Lowest Price Guarantee”, the accommodation will be better listed on ebab's website.
(3) In case the host offers the accommodation at a lower rate on any other website, the host has to reimburse the difference upon request by the guest.
Changes to the Terms and Conditions are effective and considered legally binding unless the host objects within six weeks.
(1) Changes to the Terms and Conditions are effective and considered legally binding unless the host objects within six weeks.
(2) These terms and conditions will be governed by and construed in accordance with German law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Berlin.
(3) There are no other agreements between the parties. Oral agreements will only be effective when set out in writing.
Мы будем рады помочь тебе!

References: Art. 6
 Art. 6
 § 4
 § 3
 § 3
 § 4