Source: https://www.infinidentsolutions.com/en/
Timestamp: 2019-04-26 06:46:54+00:00

Document:
Innovative production procedures, an individual service based on partnership, flexible assistance and high-quality products which are "Made in Germany" as a matter of principle: that is INFINIDENT Solutions GmbH.
We are your ultimate digital service provider for CAD/CAM-manufactured dental prostheses in Europe.
You work in a practice or dental lab? Then you've come to the right place!
We are your CAD/CAM service provider for any manufacturer or system. We use innovative production processes to digitally create restorations and dental models. As pioneers in the field of up-to-the-minute technologies, we are experienced in the production processes used in laser sintering and stereolithography, and our standard processing system uses a 5-axis HSC simultaneous milling machines. For you, that means high-quality products with a comprehensive guarantee whatever the technological level of your laboratory.
Technology is our passion and strength.
For more than ten years, we have been committed to consistently investing in extending our CAD/CAM know-how. As a result, our staff have extensive expertise in dealing with your design data. For you, that means a treasure trove of multifaceted experience offering the right solution to any challenge. The very latest in digital dental technology. And reliable production covering every single process which saves you time and money.
Experience gives you certainty and quality.
A truly customer-led service that satisfies your needs is our most important goal. As your partner, it goes without saying that your wishes and requirements are at the heart of everything we do. You feel the effects of this in all areas, from our dental technology support from experienced dental technicians to our extensive variety of top-quality products.
Services that guarantee added value and success.
In February 2019, Dentsply Sirona, the world's largest manufacturer of dental products and technologies, and exocad, one of the leading dental CAD/CAM software manufacturers for dental laboratories, announced their extensive cooperation in the field of digital dental workflows. So, what exactly does this mean? And how will laboratories benefit from it in future?
Digital dental technology needs sound working models: to this end, INFINIDENT has been providing highly precise working models in the form of single tooth (lab model SLS) and full-jaw models (lab model SL) since 2009. INFINIDENT has now expanded its existing portfolio for all users with corresponding model software from e.g. exocad, 3Shape or inLab.
Due to the public holidays in December 2018 / January 2019 we kindly ask you to take into account the deviating production and delivery times for INFINIDENT Solutions when planning your works.
Imagine us as your partner, your "extended workbench", your external service provider that is rich in experience in the digital production of dental restorations. We communicate with you as partners, have an instinctive feel for what action to take and complement your laboratory if resources are tight. By outsourcing your production processes, you can make your business more cost-effective, while using our technological expertise to boost your lab's success - and create satisfied customers.
Are you looking for an equal partner like this? Do you have a special challenge for us? Our dental technology support team looks forward to hearing from you.
Any more questions? You can find answers to our FAQs here.
Why the spin-off from DENTSPLY Sirona?
Since the merger of DENTSPLY Sirona the focus was even more on the field of equipment and materials. By spinning off this business area and turning it into the independent INFINIDENT brand, we can continue to offer our existing and new customers individual solutions while acting more flexibly in future.
If DENTSPLY Sirona is no longer behind INFINIDENT, how will that affect me as a customer?
In just one way at first: infiniDent Services will now be known as INFINIDENT Solutions. The new name stands for our usual service; our customers can continue to trust in our reliability, benefit from our experience and-this element is new-work with us on an independent, open basis.
Will INFINIDENT continue to cover the same broad portfolio of products and indications in future?
Yes-and that is not all. INFINIDENT provides an extensive range of services for dental labs and practices in Europe, using only materials from the most well-known, reputable brands in the dental industry for its industrial processes. And we will continue to offer you this high standard in future.
Will there be any noticeable changes for me as a customer?
It is very important to us to be able to work trustingly with our customers, dealers and business partners. As a result, you can expect extreme precision from us thanks to the latest technologies, ultra-fast, reliable deliveries and top advice from experienced dental technicians. We look forward to earning your confidence.
Do I now have to purchase and install new hardware or software to continue working with INFINIDENT?
Far from it! Our product range is perfectly aligned to your wishes and needs-and you can rest assured that it will stay that way. In future, we will be adding even further to this aspect, making them compatible with all systems!
In the short term, our name. Our existing team will continue to support you under the name INFINIDENT Solutions. We will continue to provide you with all our usual products and services in the same quality and manner. Over the year, we will be adding further solutions to our range of products and services and working on improvements. Thus, in the long term, you can rely on always receiving products which are up to date and benefiting from our expert knowledge. We will let you know about the latest news and innovations as they arise. Watch this space!
Who can I get in touch with as a customer, business partner or supplier?
Your usual contact people on the service team will still be there in future, offering you their experience in dental technology and detailed answers to your questions. They look forward to hearing from you!
We wish to thank you for your interest in our website. The contents of this site were carefully comprised as to provide you with the highest quality of information. That said, we cannot guarantee the completeness, accuracy, and actuality of the contents. Please refer to the following legal notes.
INFINIDENT Solutions GmbH is not liable for, nor can guarantee the completeness, accuracy, and actuality of the contents and software provided in this website. Please take note that the information provided in this website is subject to technical changes. A consistency and uniformity of colors shown on this site is not possible with EDP systems. This is why colors on the computer screen or in printouts may vary.
The above-mentioned exclusion of liability also applies to the contents of other websites made reference to via hyperlinks. INFINIDENT Solutions GmbH is not responsible for the contents of such websites reached via this technology and distances itself from all, not legally approved material seen on these sites. INFINIDENT Solutions GmbH initially checks the contents of other websites for their danger of creating civil or criminal consequences. That said, INFINIDENT Solutions GmbH is not required to continually monitor the changing contents of the links provided on this website and cannot be held accountable for any new claims of responsibility.
The copying or sharing of information, data, texts, images, and graphics, or parts of these for business purposes, or for use on other websites requires the prior agreement of INFINIDENT Solutions GmbH. All persons and situations were re-enacted by actors.
On our website, registered brands, trade names, registered designs, and logos have been used. Even in particular cases, when they appear without their trademark, the corresponding legal regulations apply.
Please send your questions, suggestions, or comments to: service@infinidentsolutions.com.
Thank you for your interest in our company. Data protection is of particular importance to the management of INFINIDENT Solutions GmbH (“INFINIDENT”). It is essentially possible to use INFINIDENT’s website without disclosing any personal data. However, if a data subject wishes to use our company's services via our website, personal data processing may be required. If the processing of personal data is required and there is no legal or contractual basis for such processing, we generally seek the data subject’s consent.
As data controller, INFINIDENT has implemented numerous technical and organisational measures to ensure the most complete protection that is possible for personal data processed via this website. Nevertheless, internet-based data transmissions can in principle have security gaps, meaning that absolute protection cannot be guaranteed. For this reason, every data subject is free to submit personal data to us in alternative ways, for example by telephone.
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person is considered to be identifiable if the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified, directly or indirectly, in particular by association with an identifier such as a name, identification number, location data, online identifier or one or more special characteristics.
Processing is any process or series of operations related to personal data, such as collection, recording, organisation, ordering, storage, adaptation or modification, reading, querying, application, with or without the aid of automated procedures; disclosure by submission, dissemination or other form of provision, matching or linking, restriction, erasure or destruction.
Profiling is any kind of automated processing of personal data that uses this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation of that natural person.
Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional data, provided that such additional data is kept separate and is subject to technical and organisational measures to ensure that the personal data is not assigned to an identified or identifiable natural person.
The controller or data controller is the natural or legal person, public authority, body or institution that, alone or in together with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for their designation may be provided for under Union or national law.
A recipient is a natural or legal person, agency, institution or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities that may receive personal data under Union or national law in connection with an enquiry are not considered as recipients.
A third party is a natural or legal person, public authority, body or institution other than the data subject, the controller, the processor and the persons authorised under the direct responsibility of the controller or the processor to process the personal data.
Consent is any expression of will voluntarily and unequivocally made by the data subject in the form of a statement or other unambiguous confirmatory act by which the data subject expresses their agreement to the processing of their personal data.
Any data subject can contact our person responsible for data protection at any time with any questions or suggestions regarding data protection.
f) the processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data prevail, in particular where the data subject is a child.
By using cookies, INFINIDENT can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.
The data subject can prevent the setting of cookies through our website at any time using the relevant setting of their used internet browser and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the used internet browser, not all functions of our website may be fully usable.
INFINIDENT’s website collects a range of general data and information every time the website is accessed by a data subject or automated system. This general data and information is stored in the server’s log files. The general data and information that can be recorded are (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the internet page from which an accessing system accesses our website (referrer), (4) the sub-webpages that are accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information used for prevention of danger in the event of attacks on our information technology systems.
When using this general data and information, INFINIDENT does not draw conclusions about the data subject. Rather, this data is required to (1) correctly deliver the contents of our website, (2) to optimise the content of our website and to advertise it, (3) to ensure the continued functioning of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyberattack. This anonymously collected data and information is therefore statistically and further evaluated by INFINIDENT with the aim of increasing data protection and data security in our company to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The data subject has the possibility to register with the data controller’s website by providing personal data. The personal data that is sent to the controller is derived from the respective input mask used for the registration. The personal data entered by the data subject is collected and stored solely for internal use by the controller and for its own purposes. The controller may arrange for the transfer to one or more processors, such as a parcel service, who also only use the personal data for internal use attributable to the controller.
By registering with the controller’s website, the IP address assigned by the data subject’s internet service provider (ISP) as well as the date and time of registration are also stored. The data is stored for the purpose of preventing the misuse of our services and, where necessary, make it possible to clarify if offences have been committed. In this respect, the storage of this data is required for the controller’s protection. This data is not disclosed to third parties unless there is a legal transfer obligation or this is required for the purpose of law enforcement.
The data subject’s registration using voluntarily provided personal data allows the data controller to provide the data subject with content or services that, due to their nature, can only be offered to registered users. Registered persons are free to modify the personal data provided at registration at any time or to delete it completely from the data controller’s database.
After deleting the data, the service can no longer be offered to the data subject, unless they re-register.
Due to legal regulations, INFINIDENT’s website contains services that enables fast electronic contact with our company as well as direct communication with us, which also includes a general electronic mail address (email address). If a data subject contacts the data controller via email or using a contact form, the personal data provided by the data subject will be automatically saved. Such personal data, which is voluntarily transmitted by a data subject to the controller, is stored for the purpose of processing or contacting the data subject. This personal data is not transferred to third parties.
Via INFINIDENT’s web pages, you can give INFINIDENT your consent to inform you of product information and news by email. To this end, INFINIDENT sends newsletters in regular intervals, provided that you have given your consent.
You can deactivate this service by using the unsubscribe hyperlink included in each newsletter email. You can also indicate that you no longer wish to receive the newsletter via email to service@infinidentsolutions.com or by post (to: INFINIDENT Solutions GmbH, Röntgenstrasse 88, 64291 Darmstadt). Upon revocation, further use of the personal data for the purposes specified in this sub-item will be blocked.
In accordance with the legal regulation pursuant to Section 13 (7) of the German Telemedia Act (TMG) this site uses an SSL encryption, which is recognisable by the lock symbol in the address bar of the browser. If SSL encryption is activated, submitted data cannot be read by third parties.
In general, we use 256-bit encryption. If your browser does not support 256-bit encryption, we will instead use 128-bit v3 technology. An indication of whether or not a single page of our website is transmitted in encrypted form is given by the closed representation of a key or lock symbol in a browser’s bottom status bar.
In all other cases, we employ appropriate technical and organisational security measures (TOM) to protect the data subject’s data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
The controller only processes and stores the data subject’s personal data for the period necessary to achieve the purpose of the storage or, as the case may be, the period prescribed by the European directive and regulatory authority or by another legislator in laws or regulations to which the controller is subject.
If the storage purpose is omitted or if a storage period prescribed by the European directive and regulatory authority or any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
Any data subject may at any time and free of charge request information regarding the personal data concerning them that it stored. These rights also include the confirmation, rectification, limitation, blocking and deletion of such data and the provision of a copy of the data, in a form suitable for transmission, as well as the revocation of consent granted and the objection. Legal retention obligations remain unaffected.
the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and, at least in these cases, meaningful data about the involved logic, scope and intended impact of such processing with regard to the data subject.
In addition, the data subject has a right of information as to whether personal data has been transmitted to a third country or to an international organisation. If this is the case, then the data subject has the right to obtain data about the appropriate guarantees relating to the transfer.
Any data subject affected by the processing of personal data has the right, as granted by the European directive and regulatory authority, to demand the immediate correction of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
The personal data was collected or otherwise processed for purposes for which is it no longer needed.
The data subject revokes the consent on which the processing was based under the provisions of Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR and no other legal basis for the processing exists.
The data subject submits an objection to the processing pursuant to Art. 21 (1) GDPR, and there are no legitimate reasons for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
The deletion of personal data is necessary to fulfil a legal obligation under Union or national law to which the controller is subject.
If the personal data has been made public by INFINIDENT and our company is obligated to delete the personal data as controller pursuant to Art. 17 (1) GDPR, INFINIDENT shall, taking into account the available technology, the implementation costs and also those of a technical nature, take appropriate measures to inform other data controllers, which are processing the published personal data, that the data subject has requested deletion of all links to this personal data or copies or replications of this personal data from these other data controllers, unless the processing is essential. The person responsible for the data protection or another employee will arrange the necessary steps in individual cases.
The accuracy of the personal data is contested by the data subject, and this for a period of time that enables the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject refuses deletion the personal data and instead requests the restriction of the use of personal data.
The controller no longer needs the personal data for the purposes of processing, but the data subject requires this to assert, exercise or defend legal claims.
The data subject objects to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet clear whether the controller’s legitimate reasons outweigh those of the data subject.
Any data subject affected by the processing of personal data has the right, as granted by the European directive and regulatory authority, to obtain the personal data that they have provided to a controller in a structured, common and machine-readable format. They also have the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, on the proviso that the processing is based on the consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and processing is performed using automated procedures, unless the processing is necessary for the performance of a public interest or public authority task that has been conferred to the controller.
Furthermore, in exercising their right to data portability under Article 20 (1) GDPR, the data subject has the right to ensure that the personal data is transmitted directly from one controller to another, if this is technically feasible and does not affect the rights and freedoms of others.
Any data subject affected by the processing of personal data has the right, as granted by the European directive and regulatory authority, for reasons arising from their particular situation, to object to the processing of their personal data pursuant to Article 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.
In the event of an objection, INFINIDENT will no longer process your personal data, unless we can establish compelling legitimate grounds for processing that outweigh the data subject’s interests, rights and freedoms or unless the processing is for the purposes of assertion, exercise or defence regarding legal claims.
If INFINIDENT processes personal data for the purpose of operating direct advertising, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling if it is associated with this direct marketing. If the data subject makes its objection to the processing for direct marketing purposes known to INFINIDENT, INFINIDENT will no longer process the personal data for such purposes.
In addition, the data subject has the right, for reasons arising from their particular situation, to object to the processing of their personal data by INFINIDENT for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, unless such processing is necessary to fulfil a public interest task.
Any data subject affected by the processing of personal data has the right, as granted by the European directive and regulatory authority, not to be subject to a decision based solely on automated processing – including profiling – that has a legal effect on them or significantly affects them in a similar manner, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is permitted by Union or Member State legislation to which the controller is subject, and that legislation provides for appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject; or (3) with the express consent of the data subject.
If the decision (1) is required for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the data subject’s express consent, INFINIDENT shall take appropriate measures to safeguard the rights and freedoms as well as to safeguard the legitimate interests of the data subject, including at least the right to request the intervention of a person on the part of the controller, to exposit their own position and to contest the decision.
Any data subject affected by the processing of personal data has the right, as granted by the European directive and regulatory authority, to at any time revoke their consent for the processing of their personal data.
Any data subject affected by the processing of personal data has the right to complain to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of alleged infringement, if the data subject considers that the processing of the personal data concerning them violates applicable law.
In order to exercise their rights (with the exception of Art. 77 GDPR), the data subject should contact the body referred to in Point 2 (controller’s name and address), e.g. via email, to datenschutz@infinidentsolutions.com.
Data is only transmitted in the context of the contractual relationship to third parties (Article 4 No. 10 GDPR) if the data subject has expressly given their consent (Article 4 No. 11 GDPR) or the transfer is required to for performance of a contract. Consent can be withdrawn in any form at any time. Data collected by visiting the website is only collected by third parties that are expressly mentioned below.
The controller collects and processes applicants’ personal data for the purpose of processing applications. The processing can also be done electronically. This is particularly the case if an applicant submits corresponding application documents to the controller using electronic means, for example via email or via a web form available on the website. If the controller concludes an employment contract with an applicant, the data transmitted will be stored for the purposes of the employment relationship in accordance with the law. If no employment contract is concluded with the applicant by the controller, the application documents will be automatically deleted two months after the announcement of the rejection decision, unless deletion precludes the controller’s other legitimate interests. Another legitimate interest in this sense is, for example, the burden of proof in a procedure under the German General Act on Equal Treatment (AGG).
The controller has integrated the Google Analytics component into this website (with anonymisation function). Google Analytics is a web analytics service. Web analysis is the collection, storage and analysis of data regarding the behaviour of visitors to websites. Among other things, a web analysis service collects data regarding the website from which a data subject comes to a website (referrers), which subpages of the website were accessed or how often and for what duration a subpage was viewed. Web analysis is mainly used for the optimisation of a website and for cost-benefit analysis of internet advertising.
The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pk, Mountain View, CA 94043-1351, USA.
The controller uses anonymised encryption for web analytics via Google Analytics. Google uses this to shorten and anonymise the IP address of the data subject’s internet access, if our site is accessed from a Member State of the European Union or from another state party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse visitor streams on our website. Among other things, Google uses the obtained data and information to evaluate the use of our website, to compile online reports for INFINIDENT showing the activities on our websites and to provide other services related to the use of our website.
Google Analytics places a cookie onto the data subject’s information technology system. An explanation of what cookies are can be found above. Use of this cookie enables Google to analyse the usage of our website. Each time one of the individual pages of this website, which is operated by the data controller and into which a Google Analytics component has been integrated, is accessed, the internet browser on the data subject’s information technology system is automatically prompted by the respective Google Analytics component to send data to Google for the purpose of online analysis. In the course of this technical process, Google becomes aware of personal data, such as the data subject’s IP address, which among other things allow Google to track the origin of visitors and clicks and subsequently make commission settlements.
The cookie stores personally identifiable data, such as access time, the location from which access was made, and the frequency of site visits by the data subject. Each time you visit our website, this personal data, including the IP address of the internet connection used by the data subject, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may transfer such personal data collected via the technical process to third parties.
As already described above, the data subject can prevent the placement of cookies by our website at any time using the relevant setting of their used internet browser and thus permanently object to the setting of cookies. Changing such a setting of the used internet browser in this manner would also prevent Google from setting a cookie on the data subject’s information technology system. Cookies already placed by Google Analytics can also be deleted at any time with an internet browser or other software programs.
Art. 6 (1) a) GDPR forms our company’s legal basis with regard to processing operations for which we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfil a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other service or consideration, processing is based on Art. 6 (1) b) GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in the event of inquiries regarding our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfilment of tax obligations, the processing is based on Art. 6 (1) c) GDPR. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and their name, age, health insurance or other vital data would have to be passed on to a doctor, hospital or other third party. In this case, the processing would be based on Art. 6 (1) d) GDPR.
Lastly, processing operations could be based on Art. 6 (1) f) GDPR. On this legal basis, processing operations that are not covered by any of the above legal bases are required if processing is necessary to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the data subject prevail. We are in particular allowed to perform such processing operations because they have been specifically mentioned by the European legislator. In this regard, a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, GDPR).
The criterion for the duration of the storage of personal data is the respective statutory retention period. After the period, the corresponding data will be routinely deleted as long as it is no longer required to fulfil or initiate a contract.
We would like to clarify that the provision of personal data is partly required by law (such as tax regulations) or may result from contractual arrangements (such as details of the contractor).
Occasionally it may be necessary for the conclusion of a contract that the data subject provides us with personal data, which must subsequently be processed by us. For example, the data subject is required to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded.
As a responsible company we refrain from automatic decision-making or profiling within the meaning of Art. 22 GDPR.
In the unlikely event that a data protection breach occurs, the responsible supervisory authority will be notified in accordance with Art. 33 GDPR and the data subject will be notified in accordance with Art. 34 GDPR.

References: Art. 21
 Art. 21
 Art. 17
 Art. 21
 Art. 6
 Art. 9
 Art. 89
 Art. 77

Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 22
 Art. 33
 Art. 34