Source: https://www.residenzhotel-recklinghausen.de/nl/privacy
Timestamp: 2019-04-19 08:36:57+00:00

Document:
We are pleased that you have visited our homepage and would like to thank you for your interest in our company. Dealing with our guests and interested parties is a matter of trust. Your trust is very important to us, thus committing us to use your data with great care and protect them from misuse. In order for you to feel safe and secure when you visit our website, we take the protection and confidential treatment of your personal data very seriously. Therefore, we act in compliance with the applicable legal regulations on the protection of personal data and data security.
The Residenz Hotel am Festspielhaus has implemented several technical and organisational measures as controller to ensure the most complete protection of personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection can not be guaranteed. Consequently, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.
The Residenz Hotel am Festspielhaus, located at Josef-WulffStr. 75, 45657 Recklinghausen, represented by Mr. Herrmann-Josef Thiel, is responsible for the data collection and processing.
This is immediately anonymised on our website so that a personal reference is no longer producible and a deletion of the data is therefore no mandatory.
The protection of your privacy is very important to us. We have therefore designed our website in such a way that it can be used anonymously.
The information which we receive and save during your visit to our website is solely used for internal business purposes and to improve the design of the websites The only exception is when there is a need to counter attacks which constitute criminal offences, or which hinder the functionality of our website. We therefore record for example the IP address of your computer, but this is then analysed anonymously.
Matomo is integrated on the websites of the Residenz Hotel am Festspielhaus (an open-source software tool for web analysis) Web analytics is the survey, collection and analysis of data on the behaviour of visitors to websites. Among other things, a web analytics tool collects data on which website a person concerned was linked to a website (so-called referrer), which sub-pages of the website were accessed or how often and for which length of stay a sub page was viewed. A web analysis is mainly used to optimise a website and for the cost-benefit analysis of Internet advertising. The software is operated on the server of the controller, the data protection sensitive log files are stored exclusively on this server. Matomo sets a cookie (the term cookie is described in point 4) on the information technology system of the person concerned. By setting the cookie, we are enabled to analyse the use of our website. Each time a single page of this website is called up, the internet browser on the information technology system of the person concerned is automatically prompted by the Matomo component, submitting data to our server for online analysis purposes. In the context of this technical procedure, we gain knowledge of personal data, such as the IP address of the person concerned, which among other things serves to help us understand the origin of visitors and clicks.
By means of the cookies, personally identifiable information, such as access time, the location from which access was made, and the frequency of visits to our website is stored. Each time you visit our website, this personal information, including the IP address of the Internet connection used by the person concerned, is transmitted to our server. This personal data is stored by us. We do not share this personal information with third parties.
You can decide whether a unique web analytics cookie may be stored in your browser in order to allow the operator of the website (Residenz Hotel am Festspielhaus) to collect and analyse different statistical data.
If you wish to opt out, click the link to remove the Matomo deactivation cookie in your browser.
Furthermore, the person concerned has the possibility of objecting to the collection of information generated by Matomo on the use of this website and preventing such.
To do this, the person concerned must set "Do Not Track" in his browser.
For the online reservation we need your personal information. We process your data in accordance with art. 6, paragraph 1.b of the GDPR for the purpose of fulfilment of the agreement.
4. E-mail address (for confirmation).
Entering the phone number and address data is optional and there are no negative consequences of not providing this information. Your details are only used to provide you with the services included in our contract and are of course treated in full confidentiality. In the framework of the online reservation, you will be automatically transferred to the online booking system of our selected cooperation partner BUSY ROOMS (Central Reservation System), which carries out the reservation for us. This is obliged to comply with data protection regulations. Collected customer data shall be deleted after completion of the order or termination of the business relationschip. Legal retention periods remain unaffacted.
30 days after departure (check out) all not needed, personal customer data will be anonymised. After that, we no longer have access to customer-specific data.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and Internet usage. Google may also transfer this information to third parties if required by law or if third parties process these data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by a corresponding setting in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website. Through the use of this website, you consent to the processing of data about you by Google in the manner described above and for the purposes set out above.
If you wish to block Facebook`s ability to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.
In the context of the use of the Google Adwords ("Adwords") advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"), the following is used to analyse the campaign performance on this website. If you click on one of Google Ad, a cookie will be stored on your computer. The information collected by the Adwords Cookie generates conversion statistics. The cookies used in the context of conversion tracking lose their validity after 30 days, contain no personal data and are therefore not used for personal identification. If our website is accessed by the deadline, both Google and we can use the cookie to understand that the user clicked on the ad and was directed to this page. Each Google Adwords customer receives a different cookie. Thus, there is no possibility that cookies can be tracked through the websites of Adwords customers. Under this link you can make settings on the type of advertising displayed on Google. You can control more ad presets in the ads preferences.
On our website you will also find links to offers from other providers. You recognise this, for example on the respective logo or because a new browser window opens. Unless we are dealing with promotional offers made by the Residenz Hotel am Festspielhaus, we can not guarantee the conformity with the data protection regulations of the local providers.
Our free newsletter will only be sent to you when you order it using the online form provided.
For this purpose we collect your e-mail address in order to be able to send you the newsletter after confirmation of your registration. Data, which you voluntarily give us in the registration form, we use for a targeted communication. If you no longer wish to receive a newsletter in the future, you can unsubscribe at any time in the link provided in the newsletter or on our website.
You have the option to pay the selected voucher in advance or by credit card. We will send your booking confirmation to the email you provided. If required, personal data will be forwarded to the companies (see Information Data Recipient, Item 14) involved in the execution of this agreement, for example financial institutions for payment processing. The data required for the fulfilment of the agreement will be deleted no later than 6 months after termination of the agreement and will only be kept available for any further inquiries.
Your data will only be forwarded via secure SSL encryption to the payment provider selected by you in the ordering process for the purpose of processing payments. The transmission of your data to the payment service provider is made on the basis of Art. 6 (1) (a) of the GDPR (consent) and Art. 6 (1) (b) of the GDPR (processing for the execution of an agreement). You have the possibility to revoke your consent to data processing at any time. A revocation does not affect the past data processing operations.
If you pay by credit card the payment is handled by the payment provider concardis GmbH, D-65760 Eschborn Helfmann-Park 7/ Germany. The data required (card number, validity and test number will be forwarded to the payment provider in encrypted form and are not visible for the website operator. The electronic payment method using credit card is PCI-DSS certified and offers the customer the highest possible data security.
SSL is a protocol that allows a secure connection between the web browser and the server. It is used to secure online transactions by encrypting website data and confidential information over the Internet.
If you select "Payment in advance" you will see the data of the bank Sparkasse Vest Recklinghausen on which you can make the transfer.
If you apply online for the vacancies we advertise, we only collect the data that is required to process your application at the Residenz Hotel am Festspielhaus. These are title, first and last name, application documents and to contact us by email and telephone number. The specification of email and telephone number is voluntary, but the communication can be difficult if not stated. Your personal information and data are collected with the utmost care and integrity, stored and used only for purpose. The provisions according to the EU Data Protection Regulation will be observed accordingly. You consent to the processing and transmission of your data. The data agreement is based on section 26 of the GDPR. You assure that your information is true. You are also aware that false information can lead to the solution of a possible employment relationship. We will delete your information after the end of the application process and expiration of the legal retention period of 6 months insofar as no termination has taken place.
whether relevant personal data are processed; if this is the case, you have the right to information about these personal data and to the information listed in detail in Art. 15 of the GDPR.
You have the right to immediately request the correction of relevant and incorrect personal data and, if necessary, to complete the personal data that are incomplete. In addition, you have the right to demand the immediate deletion of personal data provided one of the reasons detailed in Art. 17 (GPDR) applies, for example if the data is no longer needed for the purposes pursued.
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 (GDPR) is met, for example if you object to the processing, for the duration of any verification.
In certain cases, which are listed in detail in Art. 20 (DGPR), you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of the data to a third party.
If data are collected on the basis of Art. 6, paragraph 1. f (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons that arise from your specific situation. We then no longer process your personal data unless there are evidently compelling reasons for processing that are worthy of protection, which outweighs the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defence of legal claims.
In accordance with Art. 77 (GDPR), you have the right to complain to a supervisory authority if you believe that the processing of your data violates data protection regulations. The right of appeal may in particular apply to a supervisory authority in the member state of your place of residence, your workplace, or the place of alleged infringement.

References: art. 6
 Art. 6
 Art. 6
 Art. 15
 Art. 17
 Art. 18
 Art. 20
 Art. 6
 Art. 77