Source: https://parku.com/en/privacy/
Timestamp: 2019-04-24 04:42:48+00:00

Document:
You may contact our Data Protection Officer at Datenschutz@parku.de or via our postal address, thereby adding the suffix “The Data Protection Officer”.
We have recourse to service providers for individual functions within our offer. We will also be informing you of this in the following.
You furthermore have the right to register a complaint with a data protection supervisory authority concerning the processing of your personal data by us.
The extent and nature of the collection, processing and usage of your personal data differs depending on whether you merely visit our Platform and use it in order to inform yourself or whether you also correspond with us via our Platform or actively use it as a letting and/or renting user.
This information will -in a non-anonymised form – merely be archived for the duration of your visit to the Platform and an analysis shall be undertaken subsequently in anonymised form purely for statistical purposes. In this connection, therefore, no permanent processing of any personal data of yours shall take place.
The legal basis for this is Art. 6 Abs. 1 f) GDPR (legitimate interest). The processing serves the technically impeccable presentation of our offers and the guaranteeing of the stability and security of said offers plus the combating of any possible hacker attacks and is necessary for these purposes.
Inasmuch as you should use the Platform actively and register yourself as a user we shall be storing and processing those data provided by you in the context of the registration (in particular name, first name, email address, address and other optional data) in order enable you to let or rent parking spaces via the Platform. Compulsory files are thereby identified accordingly. We have listed further details pertaining hereto under c) to e) below.
In addition to separate registration via a form you also have the possibility of registering yourself via an existing Facebook account for our Platform or of logging yourself onto our Platform. In the course of this procedure – subsequent to a further confirmation from you – various pieces of information from your Facebook account will be transmitted to us which we shall then use and process in order to perform the services on our Platform. Further information on this may be found under https://www.facebook.com/about/privacy/.
In addition, a location will be approximately determined with the aid of your IP address by way of which our service shall be able to supply you with offers close at hand (namely search for a parking space in the user’s specific vicinity). The locations will not be evaluated for any other purposes. This is part of the contractual fulfilment. The legal basis for it is Art. 6 Abs. 1b) GDPR.
The legal basis for this is Art. 6 Para. 1 b) GDPR (Contractual Fulfilment). This data will be used in order to provide you – on the basis of the information provided – with the most suitable offer possible.
Users who have not carried out any transactions for more than four years will be deleted. Statutory archiving periods shall remain unaffected.
Certain data are necessary for the usage of the services. Inasmuch as you should not provide these, it is possible that services may not be rendered either in their entirety or in part.
Other details provided by you.
You will furthermore receive as a letting user, when appropriate, data of renting users in the context of the contracts of rent you have concluded via the Platform. You may use these solely for the purpose of processing the respective contract of rent and must subsequently delete them again immediately.
The legal basis for this is Art. 6 Abs. 1 b) GDPR (Contractual Fulfilment).
We shall only supply data of renting users to other users or cooperation partners inasmuch as this should be necessary in the context of renting parking spaces / active use of the Platform.
which will be sent to our cooperation partner Trafficpass Holding GmbH, Markgraf Rüdiger Str. 23/24, A-1150 Vienna, which implements the so-called “on-street bookings” (“Trafficpass”). Trafficpass is itself a responsible entity within the meaning of the General Data Protection Regulation. Data are to be deleted by Trafficpass immediately after the parking procedure has been completed or may only be used for as long as this is legally permissible (in particular for settlement purposes).
Payment data will be collected directly from the provider of payment services chosen in the particular case. Payment data will not be processed in the systems of ParkU and neither will they be archived therein.
which are forwarded to the respective parking space provider/letting user. Data are to be deleted by the latter immediately after the parking procedure has been completed or may only be used for as long as is legally permissible (in particular for settlement purposes). In the case of parking space providers they may also be cooperation partners of ParkU who operate systems of their own. The renting users shall always be notified prior to the conclusion of a contract as to the person to whom their data have been supplied as to who is/will be their contractual partner.
which will be transmitted directly to the respectively selected provider of payment services. Payment data will not be processed in the systems of ParkU.
The legal basis for all aforementioned examples of the forwarding/processing of data is Art.6 Para. 1 b) GDPR (Contractual Fulfilment).
It may be necessary when processing your concern to forward your personal data to external providers of services who act exclusively on our behalf. We ensure that the external providers process your personal data only in a manner compliant with our instructions and in line with this data protection declaration and with the statutory regulations on order data processing. Your personal data will constantly be treated by us as confidential and not forwarded to any other third parties who do not act on our behalf unless you have agreed thereto or we are legally entitled or obliged to do so.
With regard to the processing of personal data by the payment services providers the latter’s data protection declarations shall be applied.
Payment data will always be stored, used for transactions and processed on servers of the respective payment services providers.
So-called cookies are used on our websites. Cookies are text files that are stored on your computer.
– persistent cookies (cf. b).
a) Temporary cookies are deleted automatically, e.g. when you close your browser. Among these are, in particular the session cookies. These store a so-called Session ID which enables the assignment of various inquiries from your browser to the common session. Your computer may thus be recognised once again when you return to our website. The session cookies are deleted when you log out or close your browser.
b) Persistent cookies will be automatically deleted after a predetermined length of time that may differ depending on the cookie. You may delete the cookies at any time in the security settings of your browsers. You may also see the lifetime of a cookie in the security and in data protection areas of the browser.
The cookies set by us have a lifetime of one year at most.
The legal basis for all the types of processing listed below under Figures 9 to 16 is Art. 6 1f) GDPR. These types of processing are necessary in order to analyse the usage made of our offers and to optimise such offers.
Our Platform uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called cookies, text files that are stored on your computer and enable an analysis of your usage of the Platform.
The information generated by the cookie concerning your usage of this website will, as a general rule, be transmitted to a server of Google in the USA and stored there. As we have activated the IP anonymisation on this website your IP address will, however, be abbreviated by Google beforehand in member states of the European Union or other states that are parties to the treaty on the European Economic Area. Only in exceptional cases may it be necessary for the full IP address to be transmitted to a server of Google in the USA and be abbreviated there.
On our behalf Google will use this information in order to evaluate your use of the website, compile reports on the website activities and to perform other services for us connected with the usage of the website and the internet. The IP address transmitted from your browser in the context of Google Analytics will not be merged with any other data of Google.
You may prevent the storage of the Cookies by setting your browser software accordingly; we do, however, draw your attention to the fact that you may not, in this case, be able to use all functions of this website to their full extents.
You may also prevent the registration of the data generated by the Cookie and relating to your usage of the website (incl. your IP address with Google) and the processing of those data by Google by downloading and installing the browser plug-in available under the following link (retrievable in a number of languages): http://tools.google.com/dlpage/gaoptout?hl=de or click on this Link.
We use “Google Adwords” on the website of our Platform. This is an online advertising programme of Google Inc. that is operated in the USA. One part of Google Adwords is the so-called “Conversion Tracking” that is also deployed by us and in the context of which cookies are used. If a user should click on an advertisement placed by Google a conversion tracking cookie with a valid lifetime of 30 days is placed in the browser of that user. You may not be personally identified as a user by way of this. This cookie enables us and Google to recognise that a user has clicked a certain advertisement and thus been guided to our website. The cookie may thereby only be assigned by Google and ourselves, but not by other Google Adwords customers, as every Google Adwords customer receives his/her own cookie. We receive from Google via this conversion tracking statistical analyses pertaining to visitors that have been guided to us via Google advertising media. Inasmuch as you should not wish to be registered by conversion tracking you may prevent this by either blocking cookies in general or only cookies from the Domain “googleadservices.com”.
Further information on this can be found under www.google.com/intl/de/policies/privacy/.
We use the tool “NewRelic” on our servers in order to monitor the performance of the Platform. No personal data are processed when doing so.
Adjust is operated by adjust GmbH, Saarbrücker Str. 37A D-10405 Berlin. This service helps us to trace whether users have clicked on a ParkU advertising medium and entered an app-store via said medium. It also measures whether the user has subsequently downloaded and opened an app version and whether he has registered for our services. Adjust thereby measures the conduct of an anonymous user. You have the possibility of objecting to this measuring at https://www.adjust.com/opt-out/. (https://www.adjust.com/imprint/).
Graylogs is used as a tool which registers the server requests and server responses in order to discover any errors in the server communication. The information stored will be deleted after 30 days.
In the Customer Relations field we use products of the company Salesforce.com Germany GmbH, Erika-Mann-Str. 63, D-80636 Munich, Germany (“Salesforce”) – in particular for our customer service. Salesforce thereby collects on our behalf data from customer inquiries, processes them and, if need be, forwards them to us. Information on data processing by Salesforce can be found in the data protection declaration of Salesforce under http://www.salesforce.com/de/company/privacy.jsp as well as http://www.salesforce.com/de/company/updated_privacy.jsp.
For the dispatching of booking confirmations, invoices and monthly settlements we use the e-mail dispatch service Mailchimp. Inasmuch as you have given your consent to receiving an e-mail newsletter we will send you by this means information about our products. You may object to this at any time.
The legal basis for this is Art. 6 Para. 1b) GDPR (Consent).
Inasmuch as you have provided us with personal data (e.g. via a contact form), we shall use these only in order to process contracts concluded with you and for technical administration. We will not forward the personal data sent to us to any third parties unless forwarding or disclosure should be necessary in the context of implementation or the data should be needed at superordinated instances due to legal obligations.
The same applies to any inquiries from any third parties that reach us in a commercial context (potential contractual partners or other third parties).
We further use data for internal purposes in order to approach and support customers. The legal basis for this is Art. 6 1f) (“legitimate interests”). We have a legitimate interest in nurturing and analysing our relationships with our customers. This accords with our business interests. Your rights as a user are upheld as you are either engaged with us in a contractual relationship or are contacting us for business reasons. Your data will be deleted as soon as they are no longer necessary for the achievement of the purpose. Inquiries from private persons will, as a general rule, be deleted immediately after answering. You may object to the processing at any time with effect for the future.
Legal restrictions upon the processing of data in promotional e-mails remain unaffected and are heeded by us.
The data transmitted by you will be protected by us by way of appropriate technical and organisational measures in order in particular to protect them against chance or deliberate manipulation, loss, destruction or access by unauthorised persons.
We will be updating this data protection declaration from time to time as need be.

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