Source: https://es.scribd.com/document/379938991/Second-MacBook-Keyboard-Class-Action-Complaint
Timestamp: 2019-04-22 22:42:27+00:00

Document:
REMY TURNER, CHRISTOPHER Case No.
v. Moss Warranty Act, 15 U.S.C.
14 rubber dome. These keyboards are generally quiet and the keys require little force to press.
18 than rubber-domed keys, but they can be removed and replaced.
23 delicate, held in place by four tiny threads of brittle plastic.
2 removed, even by Apple’s “Geniuses” at its stores. without risking damage to the keyboards.
12 because it is prone to malfunction necessitating costly repair and replacement.
16 replace-with-different-working-keyboard (last visited May 10, 2018).
2 compressed air on the keyboard, which it knows will not permanently repair the defect.
10 replaced. And unfortunately, even replacement does not preclude recurrence of the problem.
16 replacement at a cost of between $400 and $700.
21 packaging of the Laptops.
23 purchasers in the United States.
25 13. Plaintiff Remy Turner is a citizen of Washington.
26 14. Plaintiff Christopher Martin is a citizen of Florida.
27 15. Plaintiff Joey Baruch is a citizen of California.
2 of the State of California and has its principal place of business in Cupertino, California.
7 states, and the amount in controversy exceeds $5 million.
11 notions of fair play and substantial justice.
15 of the action is situated in this District.
22 state and federal courts located in Santa Clara County, California.
25 Best Buy store in Lubbock, Texas, and paid $1,986.40.
28 keyboard as a responsive and high quality keyboard.
6 to solve the problem.
9 as on older Laptops.
13 Best Buy, and received a second replacement unit.
16 keyboard problem with the sticking space bar.
19 AMD Radeon PRO 460, and paid $2,877.23.
23 but also to allow Apple to optimize the physical space available in the new, thinner design.
1 to 2 weeks, and Mr. Martin continued to address the problem with a hard press on the key.
to use a can of compressed air to spray in between the keys, in an attempt to remedy the situation.
Again, it seemed to temporarily fix the problem.
few days, and it will stay stuck for about a week.
temporarily fix the issue is shaking the Laptop until the key gets unstuck.
keyboard on his MacBook Pro.
an Apple Store in Sherman Oaks, California, and paid $1,974.91.
5 ability to use the Laptop.
7 compressed air or a cloth to improve its performance, but the problem progressively got worse.
9 to take his Laptop in for repair. He brought it to the Apple Store in Sherman Oaks, California.
11 the end of March 2018, and took approximately 5 days.
16 keyboard on his MacBook Pro.
steel dome switch. And that all adds up to a key that is much more precise, and accurate.
24 keyboard . . . .
3 cost $1,599 and contained 512 GB of storage and a faster processor.
6 We believe that a comfortable, full-size keyboard is an essential part of any notebook.
thinner, but also more comfortable and precise, so your fingers feel right at home.
9 Key to the keyboard.
https://www.apple.com/macbook/, last visited May 15, 2018.
the new Laptops 3.1 millimeters thinner.
than a traditional scissor mechanism, along with greater comfort and responsiveness.
shipping in the weeks that followed.
the keyboard defect during their useful lives.
4 Laptops were ever sold to the public, as a result of standard pre-release product testing.
11 web pages, including MacRumors, and social and traditional media outlets.
18 to clean the keyboard with compressed air.
20 you spray. Also remember to not invert the air can while you're spraying.
21 Hold your Mac notebook at a 75-degree angle, so it's not quite vertical.
22 Store or Apple Authorized Service Provider for service.
23 Learn more about cleaning your other Apple products.
4 Unsurprisingly, this “solution” failed to solve the problem with the author’s Laptop.
17 key moving under their fingers or, as it’s also called, typing.
22 expressly to try and help people with dead butterfly switch keys.
1 break it permanently. ….
keyboards coming back broken. The process takes an hour.
14 of warranty. The path from “a piece of dust” to “$700 repair” is terrifyingly short.
emails with the same problem. Fixing it can cost hundreds of dollars at an Apple store.
expensive MacBook Pro 13' 2017."
6 WHAT IS COVERED BY THIS WARRANTY?
the Laptops’ defect, instead instructing consumers to attempt futile repairs, as discussed above.
and that consumers—not Apple—should try to fix this problem.
8 with this machine, and I’m headed to Apple on Saturday to insist on a replacement.
13 mechanism of certain keys and warped them, causing the problem.
failures amongst others (see my thread).
laptop that is so delicate and sensitive to dust is no good.
27 After three topcase replacements they put a 2017 topcase & keyboard back in January.
1 have had a keyboard cover on all the time ….
Hold your Mac notebook at a 75-degree angle, so it’s not quite vertical.
12 pressed on, whacking the i key with a bunch of force when I needed to use it.
13 After a couple days of light usage, the problem got worse.
16 looking forward to it.
22 with a “butterfly” keyboard (the “Laptops”).
Laptops for personal, family or household purposes.
2 members of their immediate families or judicial staff.
8 predominance of common questions, typicality, adequacy, and superiority.
13 country. Individual joinder of the Class and Subclass members would be impractical.
16 Subclass members, because Apple acted on grounds generally applicable to the Class as a whole.
9 violation of California’s Unfair Competition Law, CAL. BUS. & PROF.
16 monetary relief, and if so, in what amount.
17 77. Typicality. Plaintiffs’ claims are typical of the claims of all Class members.
19 and are subject to a common express warranty.
22 respond inadequately when the defect manifested.
1 80. Adequacy. Plaintiffs will fairly and adequately protect the interests of the Class.
4 the prosecution of consumer protection class actions involving defective consumer electronics.
13 adjudication, economies of scale, and comprehensive supervision by a single court.
16 82. Plaintiffs incorporate the above allegations by reference.
19 packaging and is published on Apple’s website.
8 operating instructions prior to manifestation of the latent defect.
13 Apple failed to furnish an effective remedy to Plaintiffs and the Class.
18 Plaintiffs and Class members have been damaged in an amount to be proven at trial.
22 92. Plaintiffs incorporate the above allegations by reference.
23 93. The Laptop is a “consumer product” under the MMWA. 15 U.S.C. § 2301(1).
3 fit for the ordinary purposes for which a laptop is used.
6 accordance with its ordinary and intended purposes.
7 98. Apple has been given reasonable opportunities to cure its breaches of warranty.
9 defective as detailed above, but failed to provide an adequate remedy.
13 and costs, computed on the basis of all claims to be adjudicated in the suit.
16 damages in an amount to be determined at trial.
18 under the MMWA. 15 U.S.C. § 2310(d)(2).
21 CAL. CIV. CODE §§ 1790 et seq.
23 of the allegations contained in the preceding paragraphs.
25 packaging and did not alter their Laptops.
2 household purposes and are therefore consumer goods.
5 the duration of the warranty period.
16 bar an implied warranty claim under the Song-Beverly Act.
19 inferior product from that which they were promised.
24 CAL. CIV. CODE § 1794.
27 CAL. BUS.&PROF. CODE § 17200, ET SEQ.
28 114. Plaintiffs incorporate the above allegations by reference.
3 advertising.” CAL. BUS. & PROF. CODE § 17200.
7 Warranty Act, and constitutes breach of express warranties.
9 117. Apple’s conduct described herein was also deceptive in violation of the UCL.
11 that the butterfly keyboards were prone to failure.
14 rendering the Laptops inoperable.
23 mislead a reasonable consumer.
27 at the prices that they did.
2 they did for the Laptops absent Defendant’s wrongful conduct.
4 Plaintiffs and the Class directly and as passed on through Apple’s authorized resellers.
6 necessary to enjoin Apple from continuing its unfair, unlawful, and fraudulent practices.
8 California Code of Civil Procedure § 1021.5.
13 127. Plaintiffs incorporate the above allegations by reference.
15 1770, and provided “goods” within the meaning of CAL. CIV. CODE §§ 1761(a) and 1770.
19 in violation of the CLRA, Cal. Civ. Code §§ 1770(a)(5), (7), and (9).
22 keyboards are prone to failure.
26 keyboard’s propensity to fail.
8 to seek monetary damages.
11 claim—and will not do so—until this thirty-day period has elapsed.
14 this action in accordance Cal. Civ. Code § 1780(d).
1 H. All other relief that the Court deems necessary, just, and proper.
3 Plaintiffs hereby demand a trial by jury on all claims so triable.
Individually and on Behalf of All Others DECLARATION OF WILLEM F.
6 Remedies Act, Cal. Civil Code Section 1750 et seq.
7 2. This Court is the proper one for commencement and trial of this action under Cal.
12 in this County and District of the products at issue in the Class Action Complaint.
15 is true and correct.
Executed this 22nd day of May 2018 at San Francisco, California.
of Veteran’s Benefits 362 Personal Injury-Medical Income Security Act 850 Securities/Commodities!
COMPLAINT: UNDER RULE 23, Fed. R. Civ. P.
pleadings. Place an “X” in one of the boxes. If there is more than one basis of jurisdiction, precedence is given in the order shown below.
(1) United States plaintiff. Jurisdiction based on 28 USC §§ 1345 and 1348. Suits by agencies and officers of the United States are included here.
(2) United States defendant. When the plaintiff is suing the United States, its officers or agencies, place an “X” in this box.
takes precedence, and box 1 or 2 should be marked.
III. Residence (citizenship) of Principal Parties. This section of the JS-CAND 44 is to be completed if diversity of citizenship was indicated above.
Mark this section for each principal party.
V. Origin. Place an “X” in one of the six boxes.
(1) Original Proceedings. Cases originating in the United States district courts.
petition for removal is granted, check this box.
(4) Reinstated or Reopened. Check this box for cases reinstated or reopened in the district court. Use the reopening date as the filing date.
§ 1407. When this box is checked, do not check (5) above.
(8) Multidistrict Litigation Direct File. Check this box when a multidistrict litigation case is filed in the same district as the Master MDL docket.
Please note that there is no Origin Code 7. Origin Code 7 was used for historical records and is no longer relevant due to changes in statute.
statutes unless diversity. Example: U.S. Civil Statute: 47 USC § 553. Brief Description: Unauthorized reception of cable service.
VII. Requested in Complaint. Class Action. Place an “X” in this box if you are filing a class action under Federal Rule of Civil Procedure 23.

References: v. 
 § 2301
 § 2310
 § 1794
 § 17200
 § 17200
 § 1021
 § 1780

V. 

§ 1407
 § 553