Source: https://dekoeko.com/en/terms-and-conditions
Timestamp: 2019-04-18 23:27:53+00:00

Document:
These Regulations define the rules of functioning and use of the Website (Store) DEKO EKO, rights and obligations and the scope of responsibility of the Administrator, Sellers and Buyers.
Each Seller, upon the commencement of using the Website and Products offered on it, is obliged to read the Regulations and may take further actions after prior consent and acceptance of all its provisions.
The Administrator acts as an intermediary in transactions between the Sellers and Buyers via the DEKO EKO Store. For this purpose, the Administrator allows Sellers to place offers to sell Products in the Store.
The Administrator also sells its own Products through the DEKO EKO Store.
The administrator runs the store focused primarily on recycled products created from recycled materials. We also allow up-dating products, products made using environmentally-friendly production methods respecting the natural environment, products made of ecological materials (eg organic cotton) and products made of materials that are easily recyclable (eg cardboard). In special cases, after individual acceptance by the Administrator, we also allow selected Products for charity purposes. The assortment assumes the widest range of recycling brands on the Polish market as well as the offer of recycling brands from around the world.
Service (Store) - online shop DEKO EKO operating at the URL www.dekoeko.com , which provides electronic services consisting in placing and maintaining offers Sellers on the Website and handling sales transactions concluded via the Website. The store is run by the Administrator. Responsible for the content posted on the dekoeko.com Store website is the Administrator, which you can contact via the dekoeko.com website. The contractor of the Store's website is Hevi Agency (functional and graphic design) based in Krakow.
Product - item put up for sale in the store.
Product Card - a page maintained on the Website presenting in detail the given Product.
Seller - a natural person who is 18 years of age and has full legal capacity, a natural person running a business or legal entity and an organizational unit without legal personality, publishing on the Website the offer of Products to which they are entitled to all copyrights and issuing them for sale. The Seller is also the Administrator with respect to the Products offered by him.
Seller's offer - all Products posted by the Seller on the Website, their descriptions, properties, information on shipping costs and delivery time.
Buyers - natural persons who are over 18 years of age and have full legal capacity, legal persons and organizational units without legal personality, but who may acquire rights and incur liabilities on their own behalf.
Consumer - Buyer who is a natural person and performs a legal act not related directly to his business or professional activity.
Users - persons using the Website: both the Buyer and the Seller.
Account of the Buyer - an electronic service consisting in maintaining a separate place on the Website for the Buyer and collecting data on transactions carried out by him.
Product Price - the gross price for the Product offered on the Website is visible in the Product Card and accepted when placing the order.
Regulations - these Online Store Regulations.
The sale of Products offered on the Website is concluded between the Seller and the Buyer.
If the Products offered on the Website are not issued by the Administrator, then the Administrator acts as an intermediary in the transaction, participating in placing the offer on the Website, handling the order, handling payments and possible returns or complaints.
At the latest at the time of displaying the Product, the Buyer has the opportunity to become acquainted with the identifying information, in particular about the company, the body that registered the business, as well as the number under which the Seller was registered, the address of his company, e-mail address and telephone or fax numbers if are available, under which the consumer can quickly and effectively contact the entrepreneur, as well as the address at which the Buyer can file complaints.
After the payment for the Product on the Administrator's bank account, the order is forwarded to the Seller for execution.
Orders placed via the Store and consisting of Products of more than one Seller will be distributed among the respective Sellers. The buyer bears the shipping costs of Products ordered from individual Sellers.
The prices of Products offered on the Website are expressed in Polish zlotys and are gross prices. The prices given at the Products do not include shipping costs, which are included in the Card of each Product on the Dekoeko.com store page in the "TRANSACTIONS CONDITION" section.
By making transactions on the Website, the Buyer agrees to receive from the Seller or the Administrator messages regarding sales transactions concluded via the Website to the e-mail address indicated by them.
Contact with the Administrator or the Seller who is not the Administrator is possible via the CONTACT page http://dekoeko.com/kontakt/ or the messenger to which the link is in the product card, as well as on the profile page of the Seller under the name "Contact the creator"
Orders from Buyers are accepted through the website of the Store www.dekoeko.com after the ordering procedure. In the order, the Buyer shall in particular choose the Products ordered, mark the delivery address, choose the payment method.
Before sending an order for processing, the Buyer may check and modify the Products ordered again.
The Buyer shall submit to the Seller a binding offer for the purchase of Products after passing the entire ordering procedure on the website of the Website www.dekoeko.com , ie at the order stage marked as "send order".
The contract for the sale of Products offered through the Website is concluded when the Administrator accepts the Buyer's order, which means that the contract becomes legally effective.
The order placed by the Buyer will be executed provided that the product is available from the Seller. In the case of unavailability of the Products, extended time of order completion or extended delivery time, relevant information can be found on the Service website in the Product Card. However, the lack of such information on the Website does not mean that the Product is available. In the event of unavailability of the Product at the description of which there was no relevant information, the Buyer will be immediately notified by email about the impossibility of the contract.
In the case of unavailability of the Products (depletion), the Administrator / Seller shall post relevant information on the website www.dekoeko.com in the Product Card ("SOLD"); in the event, however, if the Administrator / Seller provided adequate information about the unavailability of a given Product after accepting the Buyer's order, or for any other reason, was unable to fulfill such an order, he will be entitled to withdraw from the sales contract without delay. If the Buyer has paid for the Product, the Administrator shall return the Buyer the payment for the Product immediately.
A correctly placed order is confirmed by an automatic message sent by the Website to the e-mail address provided by the Buyer in the registration form / order form.
In the message sent, the total cost of fees for the order will be given (item: total amount to be paid) and Administrator's bank account number, to which such fees should be transferred if the Buyer chose this payment option.
Failure to receive an automated message from the Website within 24 hours of placing the order means that the Buyer's order has not been received by the Website and could not be forwarded to the Seller. In this case, the Buyer should contact the Administrator.
All product prices posted on the Dekoeko.com store website are given in Polish zlotys. VAT is included in the Seller's Product price.
The price given for each Product is binding at the time the Buyer places an order.
If the Seller is a VAT payer, at the request of the Buyer, a VAT invoice will be issued in accordance with the Value Added Tax Act.
The Administrator reserves the right to change the prices of Products included in the Store's offer, to introduce new Products to the Store's offer, to carry out and cancel promotional campaigns on the website www.dekoeko.com , including granting rebates. The above entitlement does not affect the prices of Products in orders placed before the price change, the terms of promotional campaigns or sales.
The buyer may receive a 10% discount on purchases in the store, in exchange for signing up for the newsletter by submitting a notification to office@dekoeko.com . The rebate code is granted only once and can be used once by entering the order in the field DISCOUNT CODE when placing the order.
For sale, including promotional sales and sales, a limited number of Products is intended and orders are processed in the order in which confirmed orders are received for these Products, until the stocks covered by this form of sale are exhausted.
The only form of payment for orders placed in the Store is a prepayment in full amount including the price of Gross Products together with shipping costs.
Prepayments Buyers make by bank transfer to the Administrator's bank account No. 29 1950 0001 2006 8083 0382 0001 DEKO EKO company zoo ul. J. Słowackiego 44 lok. 5.
Pre-payments Buyers can also make online (by credit card or e-transfer) via the paypal.pl transaction platform or Przelewy 24).
Payments by e-transfer are available for the following banks: Inteligo, mBank, BZ WBK, BPH, ING, KB24, InvestBank, Lukas Bank, Pekao, BGŻ, Millennium, PKO BP, MultiBank, BOŚ, Citi Handlowy, Nordea, Deutsche Bank, Fortis , Euro Bank, Raiffeisen, SGB, Alior, Bank Pocztowy, GetIn, Volkswagen Bank, Polbank, FM Bank, MeritumBank, HSBC Bank.
After posting the prepayment for the order, the Administrator orders the Seller to send the Products to the Buyer. If the Administrator is the Seller, then he sends the ordered Product on his own. The Seller is obliged to send the ordered Products within 2 business days by courier and 3 working days by Poczta Polska SA from the moment of booking the payment for the order, if it is available, unless a different deadline is given in the product card. If the Product is made to order and the Seller has placed such information on his Account in the Product Description, the Seller is obliged to comply with the specified delivery date (see: "date of completion of the product" placed in the card of each product).
The Seller sends the purchased Products, by registered mail, parcel or courier, in accordance with the Buyer's declaration. There is also the option of pickup at the Seller's premises if such a form of delivery has been provided by the Seller in the product card.
The Administrator undertakes to make every effort to ensure that the product ordered by the Buyer, which is not available at the time of placing the order, has been delivered to the Buyer in the date specified in the Product Card.
After sending the Product, the Buyer receives information about the status of the order by e-mail.
The Administrator is not responsible for the delivery of the Product or a delay in delivery caused by an incorrect or inaccurate address provided by the Buyer.
If the prepayment in full is not paid within 4 business days from the day the Buyer submits the order, the order will be canceled by the System Administrator.
In accordance with the Act of March 2, 2000 on the protection of consumer rights and liability for damage caused by a dangerous product (Journal of Laws No. 22, item 271), the Buyer being a Consumer, subject to paragraph 10 below, has the right to withdraw from the contract of sale, i.e. return the Product without giving a reason, within 14 days from the date of receipt of the Product. The cost of returning such Product shall be covered by the Buyer. Resignation of the Product in the manner specified in this point means the Buyer's right to withdraw from the contract. The model statement of withdrawal is attached as Annex 1 to the Regulations.
In order to exercise the right to withdraw from the contract regarding the purchase of the Product, the Consumer should return the Product to the address of the Seller together with the return form attached to the package and constituting Annex 1 to the Regulations.
To comply with the date specified in paragraph 1 it is enough to send a product or a statement to the address of the Seller before its expiry. Submitting the same statement about the intention to return the Product without the simultaneous return of the Product entails the obligation to immediately return the Product along with the completed return document.
In the event of resignation from the Product purchased from the Store (ie the exercise of the right to withdraw from the contract), the contract is considered void and the Consumer is released from any obligations. What the parties have rendered is returned unchanged, unless a change was necessary within the limits of ordinary management; in particular, in this case the price paid for the Goods, including the cost of shipment is immediately returned to the Consumer after his withdrawal from the contract, but not later than within 14 (fourteen) days, if the Seller did not undertake to collect the Product himself from the Consumer, is entitled to withhold refund of payments received from the Consumer until the Product returns by the Consumer or the Consumer provides proof of his return, depending on which event occurs first.
Returned Product should be unused and complete, with the proviso that it may be subject to testing to the extent normally found in conventional stores. The consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
The return of the Product should be made with all documents attached to the Product, including - filled out return form, in particular, if possible - VAT invoice / invoice, if it was issued to the Consumer, and - if possible - in the original packaging.
If the prepayment is made, the Seller is obliged to pay the consumer statutory interest from the date of prepayment.
Until the prepayment is made on the Customer, there are no obligations and the Customer may resign from the Order.
Questions regarding the implementation of the right to return the Product, the Buyer may send to the Administrator by post or e-mail to the address office@dekoeko.com.
The seller provides Products without defects. The Buyer may file a complaint about the Product delivered by the Seller in the case of non-compliance of the delivered Product with the contract, in particular in the case of physical defects, mechanical damage that existed at the time of receipt of the Product by the Buyer or resulted from the cause inherent in the Product at the same time.
The buyer should direct any complaints to the Seller to the address of the Seller, via the internet communicator to which the link CONTACT THE CREATOR is placed on the page with the Seller's profile or to the email address office@dekoeko.com.
In the event of any disputes between the Seller and the Buyer, the Buyer should be able to take photos of the mairą documenting the identified defects, incompatibilities or damage.
The buyer intending to make a complaint should take into account that the offered products are made of recycled materials (recycled or upcycled materials) that determine the original appearance of the Product, and may cause the material from which the product bears permanent damage that is not defects and determining its uniqueness.
Complaints are considered by the Sellers. The administrator can help the Buyer with complaints.
If after receiving the Product, the Buyer finds defects in it, he should immediately contact the Seller (by sending an e-mail containing the Buyer's name and surname, product number, Product name and exact description of the defect). Then after receiving a response from the Seller containing the address of the Seller, to which address the product is to be sent (returns to the Administrator's address will not be accepted), the Buyer must send the complained product (protected from damage) with a detailed description of the defect by post (registered mail), via courier or in person). Defective product will be repaired or replaced by the Seller. If the repair is not possible, the Administrator on behalf of the Seller undertakes to return the equivalent of the price of the Product to the Buyer (including the cost of shipping and return shipping to the Seller) or offer other products available in the store to choose from. Reimbursement is carried out as a transfer to a Polish bank account from which the transfer was received, unless the Buyer informs in advance about a different bank account number.
Reservations regarding the difference in the appearance of the Product ordered with the received, which result from the difference in the monitor's parameters setting, in particular the difference in colors and shades of materials from which the Product was made, do not constitute grounds for complaint of the Goods.
Complaints are considered at the latest within 14 (fourteen) days from the date of receipt of the complaint by the Seller.
The Buyer has the right to file a complaint within 2 (two) years from the date of purchase, provided that the Seller has been notified of the defect within one year of finding the defect.
The returned Product should be packed - if possible - in the original packaging or if it is not possible in another secure manner, and attach all documentation, in particular - warranty and service, attached to the delivered Product.
The Seller is not the guarantor of the Products, unless it is clearly stated in the Product Data Sheet. If the Seller provides a quality guarantee covering Products, the warranty conditions are made available at the Product, in the Online Store. The Warranty entitlement shall be exercised in accordance with the conditions set out in the guarantee document attached to the Product.
None of the provisions of the Regulations limits the rights of the Buyer that they are entitled to under the provisions of the applicable law on the territory of the Republic of Poland.
Irrespective of the above-mentioned rights, the Consumer is entitled to request a permanent amicable consumer court, referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection with a request to settle a dispute arising from a concluded sales contract or to a voivodeship inspector of the Trade Inspection in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
The administrator of personal data within the meaning of the Act of 29 August 1997 is DEKO EKO spółka zoo (hereinafter DEK OEKO) with its registered office in Kraków (30-018), al. J. Słowackiego 44/5. DEKO EKO processes personal data in accordance with the permission granted by the Seller and in compliance with the applicable provisions of law, including the Act of 29 August 1997 on personal data protection and the Act of 18 July 2002 on the provision of electronic services. Providing personal data is voluntary. The buyer has the right to inspect their personal data and correct them.
The information provided by Buyers is processed and stored using appropriate security measures in accordance with the requirements set by Polish law. DEKO EKO protects Buyers' data against unauthorized access, use or disclosure. The data is processed in a controlled environment, while maintaining high standards of protection. At the same time, we pay attention to the non-sharing by the Buyers of your registration data to third parties and the use of the "log out" option after the use of services offered by our services.
This document can not be the basis for any claims against the administrator of the DEKO EKO website, unless such claims are based on the legal provisions in force in the Republic of Poland.
DEKO EKO has links and redirects to other websites, the operator of DEKO EKO is not responsible for the privacy practices that apply to these websites.
The Administrator reserves the right to change the content of these Regulations (changes to the rules of sale made through the Store's website) by publishing a uniform content of the Regulations on the Website. All changes are effective from the date of their publication at www.dekoeko.com . Orders placed before the changes to the Regulations are implemented on terms and conditions valid at the time of submission.
Disputes arising from the execution of contracts concluded via the Store between the Seller and the Customer who is not a Consumer shall be subject to the court competent for the Seller's registered office.
In matters not covered by these Regulations, the provisions of the Civil Code and laws detailing the rules of consumer sales shall apply.
These Regulations define the rules of functioning and use of the Website (Store) DEKO EKO, rights and obligations and the scope of responsibility of the Administrator and the Sellers.
The Administrator acts as an intermediary in transactions between the Sellers and Buyers via the Website. For this purpose, the Administrator provides the Seller with space on the server and functionality of this Website.
The Administrator runs the store focused primarily on recycled and upcycling products created from recycled materials, products manufactured using environmentally friendly production methods respecting the natural environment, products from ecological materials (eg organic cotton), and products made of easily recyclable materials (e.g. cardboard) or biodegradable. In special cases, after individual acceptance by the Administrator, we also allow selected products for charity purposes. The assortment assumes the widest range of upcycling and ecological brands present on the Polish market, as well as the offer of upcycling and ecological brands from around the world.
Each Seller before using the Website is required to read the Regulations and accept all its provisions.
Service (Shop) - DEKO EKO website operating at the URL www.dekoeko.com, which provides electronic services consisting in posting and maintaining Sellers' offers on the Website and handling purchase and sale transactions concluded via the Website.
Product - an item or service that can be traded in accordance with the Regulations.
Product Card - a page maintained on the Website presenting in detail the given Product and information about the Seller.
Buyers - natural persons over 18 years of age, with full legal capacity, legal persons and organizational units without legal personality. Buyers undertake activities aimed at purchasing or buying Products via the Website.
Seller's Account (Account) - an electronic service consisting in maintaining a separate place on the Website for the benefit of the Seller and collecting data on the Seller's offer, data necessary to perform the order, transactions carried out by the Seller, the status of individual transactions.
Regulations - these Regulations for Sellers.
As part of its business operations, the Administrator provides the Seller with a place in the Website maintained by him, where the Seller offers its own offer of Products and issues it for sale to the Buyer.
All products offered on the Website must be the sole property of the Sellers, have no physical or legal defects, do not be encumbered with the rights of third parties.
The Administrator may place on the Website offered for sale own Products under its own brand.
The seller choosing the JOIN US tab gives his name, surname (company name) and e-mail address. In order to select offers, the Seller should also submit a short description of his business including the Dekoeko Factor and send by email / via the contact form some examples of photographs of his work. After correct verification of the submitted offer, the Seller will be given the right to manage his account or will be informed about setting up an account by the Administrator. In order to complete registration on the Website and start selling products, the Seller should complete a form also containing the address of residence or registered office, contact telephone number, PESEL number / NIP, registration authority data and registry number, data on share capital (if applicable), correspondence data in the COMPANY SETTINGS / DATA tab. Supplementing the above-mentioned data is necessary to start selling on the Website and to settle for transactions made through the Website. Filling out the form is tantamount to the Seller's statement that the data placed in it is current and true. The administrator is authorized to verify the Seller's data.
In the event of subsequent changes to any data, the Seller should update them immediately.
As an operator of the Website, the Administrator allows the Sellers to conclude sales contracts for Products on the terms set out in the Regulations and for this purpose provides the Users with appropriate system tools on the Website. The Administrator is not a party to contracts concluded between the Sellers and Buyers and does not guarantee that the Seller and the Buyer have the option of concluding and performing the Product sales contract.
Placing sales offers on the Website may be done directly by the Administrator or independently by the Seller.
The Seller undertakes not to display on the Website Products which trade violates applicable law or third party rights, including copyrights and other intellectual property rights, as well as Products whose issuance may be considered as violating good practices.
The Seller agrees with the Administrator to use the content he receives (including photos, graphics, descriptions and names) for promotional purposes of the Website, including their publication on the Website, as well as in other places (including the Internet, press, television) ) including after deletion of the Account if they concern materials that have been added to the website during cooperation with the Seller.
Seller's data or business data, contact details, and bank account number in the COMPANY DATA tab.
In order to determine / update the offer of its Products on the Website, the Seller should complete the Product Card (using its Seller Account in the "Add a new product" tab). When creating the Product Description, the Seller should include at least one photograph of the Product, the name of the Product, dimensions, materials used (raw materials), versions, colors, care methods, other features (if applicable to the given Product), and indicate and describe the so-called Factor Dekoeko.
When creating a Product Card on the Website, the Seller should specify its gross price including the margin due to the Administrator, the time of order completion (understood as the time needed to complete the Product's shipment from the moment the payment is credited to the Administrator's account).
From the moment of receiving the confirmation of payment by the Buyer, the Seller has 1 business day to send the Product to the Buyer via courier and 2 business days to send the Product to the Buyer via Poczta Polska SA, subject to the provisions of § 5 para. 9 of the Regulations, unless the specificity of production of products placed on the site requires a longer time of the contract. In this case, the Seller is required to place an appropriate and binding deadline for the order in the product card. The seller bears sole responsibility for the date of completion specified in the product card. If the Buyer cancels the order after the order delivery deadline, the Seller is obliged to pay the margin due to the Administrator, unless the Product has sent on time or has fulfilled the obligation referred to in § 4 para. 22.
The dates referred to in paragraph 8 are valid if you receive information about your order by 14 o'clock. Otherwise, the deadline for the contract may be extended by one working day, respectively.
Descriptions, including photos and product names, may not contain any content violating the law and good manners or other rights protected by law. By issuing the Product, the Seller declares that the trade with the Product issued does not violate the provisions of the applicable law or the rights of third parties (including copyrights).
The Product description may not contain advertisements, promotional materials, information and internet addresses regarding the Seller's products or services not presented on the Website as well as products or services of other entities as well as all information of a commercial or contact nature. In the case of breaking the ban, the Administrator is entitled to charge the Seller a contractual penalty in the amount of 15% of the full value of the Seller's Offer valid on the date of violation of the prohibition for each infringement.
The seller may not send advertisements using the addresses acquired in the context of mutual communication or trade, unless their recipient officially gave his consent. In the event of breaking the ban, the Administrator is entitled to charge the Seller a contractual penalty in the amount of 25% of the value of the Seller's Offer valid on the date of violation of the prohibition for each infringement.
The Product Card should be reliable and complete and must not mislead Buyers, in particular as to the properties of the Product, such as its quality, origin, brand or manufacturer. The Product Card should comply with the legal requirements, in particular it should contain information required in certain circumstances, including information indicated in the applicable provisions on consumer protection. The Seller bears full responsibility for the content placed by him in the Product Card, in this he is responsible for any errors or inaccuracies of such description.
The Seller is bound by the content contained in the Product Card, including the price paid to the Buyer from the time he places the order or placing the Product in the shopping basket.
Providing the Product Description Administrator via e-mail or a Selling Account shall be deemed to submit an order to the Administrator to place and maintain the Product offer on the Website.
Once the Seller has the right to manage the Account, it can independently complete its Account with the necessary information (see § 4, 6 and 7), and then manage it, add Products according to the Description of the Product in accordance with the provisions of the Regulations.
Users who are able to fully manage the Seller's Account should add their own photos to their Account, create their descriptions, set prices and update the status of the order.
Individual placing of the offer on the Website by the Seller shall be deemed to submit the order to the Administrator to maintain the Product offer on the Website.
Not submitting all elements may result in not placing an offer on the Website. The Administrator reserves the right to remove the Products issued by the Seller without giving a reason.
The administrator has the option of moderating the descriptions of the Products, brand description if he deems it necessary. The Seller will be notified via e-mail about the changes made to the current e-mail address provided by the Seller. The above does not affect the responsibility of the Seller for the content entered into the Website.
The seller bears full and sole responsibility for the consequences of providing untrue, inaccurate or outdated information.
The seller is obliged to immediately post information in the Management Panel of his account about leave or other absence, resulting in a break in handling shipments at least 7 days in advance.
The Administrator reserves the right to select Products placed on the Website.
The Seller is obliged to immediately update the statuses on the Vendor's Account about changes to its offer posted on the Website, including changes in inventory, adding new Products, out of the Product, changes in Product features or baseline values, changes in Seller's data, change in the bank number , changing the order status, etc. Failure to do so may result in blocking the Seller's offer or parts thereof on the Website.
It is forbidden for the Seller to post any information on the Website that would be aimed at encouraging direct contact with the Buyer and making transactions outside of the Website. Product description and Product presentation title may not contain the address, mailing address, e-mail address, IM numbers, etc. or any other method that would allow direct communication between the Buyer and the Seller, until the Buyer agrees to contract otherwise than the Buyer via the Website. If the order is initiated as part of the Dekoeko.com portal, however, its implementation will take place bypassing the site, the Seller undertakes to settle the margin for mediation with Dekoeko.
As the Website operator, the Administrator allows Users to use the functionality of the Internal Messenger, enabling direct contact of Buyers with the Sellers, via the contact link "Contact the Developer" or "Ask the Producer". It is forbidden for the Seller to put in the messages sent to the Buyer via the internal communicator all information and contact details, including in particular the phone number, email address, address of another store where the Buyer can buy this Product without the Dekoeko.com service, unless the Buyer has submitted already an order via the Website.
Each parcel should contain the address of the sender consisting only of: the name and surname / business name of the sender, street and apartment number, zip code and city. It is forbidden to attach any promotional materials that would be used to induce you to make a transaction bypassing the Website and would include the address of an online store other than Dekoeko.com, in which the Seller also issues its Products.
Out of the care for the quality of services, the Seller is obliged to pack the ordered goods in accordance with the standard defined by the DEKO EKO, i.e. by means of company materials provided by the Administrator (tape and wrapping paper, stickers, promotional materials), provided such materials are provided to him.
The Seller releases the Administrator from all claims that third parties may make to the Administrator due to violation of their rights or breach of the Seller's obligations, unless the wine is solely borne by the Administrator.
As an operator of the Website, the Administrator enables the Sellers to use the functionality of the website other than sale. The Seller, via the Account Management Panel, has the option to add blog articles and DIY tutorials in the BLOG tab, as long as they are entitled to proprietary copyrights. The administrator has the right to edit the content sent for publication or to suspend publication if he deems it appropriate.
Products offered for sale via the Website remain in the possession of the Seller until shipment.
The seller is obliged to respond promptly to messages received from the Buyer, unless he is on vacation and has placed such information in his panel.
The only form of payment for orders placed on the Website is prepayment.
Prepayments Buyers make by bank transfer to the Administrator's bank account No. 29 1950 0001 2006 8083 0382 0001, via the Przelewy 24 transaction platform or the PAYPAL system.
After posting the payment for the order, the Administrator orders the Seller to send the Products to the Buyer. From this moment, the Seller is obliged to send the ordered Products within 1 business day by courier and 2 working days by Poczta Polska SA subject to § 4 para. 8 and 9. The Seller is obliged to comply with the order delivery date specified in the product card. In the event of failure to observe the date of shipment of the Product due to reasons beyond the Seller's control or inability to fulfill the order in whole or in part, the Seller is obliged to notify the Buyer and the Administrator immediately, not later than on the next day from the occurrence of the reason.
Sellers place an order for a courier by phone or through the Account Management Panel. The costs of the courier service for the shipment of the Product to the amount covered by the Buyer are settled by DEKO EKO. All additional shipping costs, in particular those resulting from the underestimation of courier services by the Seller, are covered by the Seller. The seller is obliged to refund the costs of the surplus incurred by DEKO EKO within 7 days from the date of the call for their settlement.
In the event of failure to meet the deadlines specified in the Product Card, the Seller shall pay the Administrator a contractual penalty of 25% of the value of the Shipment which was sent with a delay. The agreed contractual penalty does not release the Seller from the responsibility for delay in shipping the Product on general terms.
If the Product is not currently available, but the Seller may earn the same or similar Product on request - enter the number 0 in the "quantity" field. On the product page, the product will be "Sold ". The buyer will be able to inquire about the availability of the product in this situation via the "Ask for availability" button on the product card.
The seller is obliged to send the purchased Products by registered mail, parcel, courier, or allow personal collection in accordance with the Buyer's declaration and keep the proof of postage in the event of a complaint.
After sending the Product, the Seller is obliged to immediately update the status of the completed order on his / her Vendor's Account. Changing the status to REALIZED generates an automatic notification sent by the system to the Buyer informing him about the delivery. No change in the status of the order on time will be treated by the clearing system as a delay in the shipment of goods and may result in the financial consequences described in paragraph 9. Paragraph 5.
Pursuant to the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014 item 827), the Buyer who is a Consumer who concluded a distance or off-premises contract may withdraw from it without giving any reason within 14 days. and without incurring costs, with the exception of the costs referred to in Article 33 , art. 34 par. 2 and art. 35 of the Act, submitting a declaration to the Seller within 14 days from the date of receipt of the Product.
The Seller is obliged to attach to the Products sent to the Consumer a statement of withdrawal form each time . The model statement of withdrawal is attached as Annex 1 to the Regulations.
The Buyer is obliged to return the returned Product to the address of the Seller who is obliged to collect it. The seller is obliged to collect it.
The Seller is obliged to confirm the receipt of the Product on his Account, immediately after receiving the parcel by changing the order status to "Returns and complaints".
The Seller returns to the Buyer the value of the Product, and if the Seller has not yet received the sale price from the Administrator, at the Seller's request, the return shall be made by the Administrator.
In the event of returning the Product by the Buyer, the cost of shipping the Product to the Buyer shall be borne by the Seller, whereas if the Consumer chose the method of delivery other than the cheapest usual delivery offered by the Seller, the Seller shall not be obliged to reimburse the consumer for additional costs incurred . The Buyer shall bear the direct costs associated with the return return of the Product to the Seller.
In the Administrator's account with the Seller, the amount that has been charged for the Product (refunded by the Buyer) will be deducted.
In the case of prepayment by the Buyer, the Seller is obliged to refund the statutory interest to the Buyer from the date of prepayment for the Product.
The Buyer may file a complaint about the Product delivered by the Seller who has technical / physical defects as well as the Product, on the terms specified in art. 556 and following of the Civil Code.
Complaints are dealt with by the Sellers, but in case of disputes, the Administrator may act as an arbitrator and decides whether the complaint in a given case is justified.
The Buyer is obliged to return the advertised Product to the address of the Seller.
The seller is obliged to confirm the way of handling the complaint on his account, immediately after receiving the parcel. If you choose the option to repair the Product, after returning the repaired product to the Buyer is obliged to confirm the shipment in your Account by changing the status to "Returns and complaints".
In the event of a justified complaint, the Seller will not receive a fee for the order related to this Product and must cover the cost of return shipping of this Product incurred by the Buyer, as well as the commission due to the Administrator.
If the Administrator has already made the payment for the ordered Product and it is correctly advertised by the Buyer, the Seller is obliged to refund these fees to the Administrator along with the amount representing the return shipping cost of the Product incurred by the Buyer and the commission due to the Administrator.
The creation and possession of a Seller Account, placing offers on the Website, making changes in them is free.
The Administrator charges a commission from the Seller on the sale of the Product, which is determined individually with each User.
The commission charged as referred to in para. 1 is a gross amount.
The prices of Products visible on the Website are determined by the Administrator on the basis of the price list provided to him by the Seller, which is the amount that the Seller wants to obtain from the sale of the Product and suggested retail prices. On the basis of the price list sent by the Seller, the parties set a sales commission - fixed for the entire range of the Seller's products.
Product shipping costs are not taken into account when calculating the commission due to the Administrator.
The Administrator acquires the right to commission at the time of payment for the Product by the Buyer or upon the cancellation of the order due to reasons attributable to the Seller.
The commission is charged by the Administrator of the Product fees due to the Seller, and in their absence the Seller is obliged to pay the fee.
The seller has access to settlements, due to the sale in his Account in the SET UP tab.
The Administrator shall pay the Seller due payments for the sold Product, as well as the fees for shipment of the Product, once a month, by the 10th day of each subsequent month, after deducting the sales commission due to him, calculated on the basis of § 8 of the Regulations.
The payment referred to in paragraph 2 may be subject to adjustment for the return / complaint of Products for which the Seller has received remuneration.
The payment due to the Seller is made on the bank account provided by the Seller in the COMPANY DATA tab in his account management panel.
The Administrator reserves the right to withhold the payment to the Seller for the individual orders until the order is completed.
For the commissions collected in a given month, the Administrator issues individual invoices to individual users. The administrator declares that he is a taxpayer of VAT registered under the NIP number: 677-240-00-33 and is entitled to issue VAT invoices.
The seller agrees to receive invoices in electronic form.
Users are not entitled to any remuneration other than those resulting from this paragraph.
The administrator of personal data within the meaning of the Act of 29 August 1997 is DEKO EKO sp. Z oo (hereinafter DEK OEKO) with its registered office in Kraków (30-018), al. J. Słowackiego 44/5. DEKO EKO processes personal data in accordance with the permission granted by the Seller and in compliance with the applicable provisions of law, including the Act of 29 August 1997 on personal data protection and the Act of 18 July 2002 on the provision of electronic services.
The Seller is obliged to process the personal data made available by the Administrator in connection with cooperation with the Administrator, in accordance with applicable law, including the Act of 29 August 1997 on the protection of personal data and use them solely for the purpose of carrying out orders and possible complaints.
Information provided by Users is processed and stored using appropriate security measures in accordance with the requirements set by Polish law. DEKO EKO protects users' data against unauthorized access, use or disclosure. The data is processed in a controlled environment, while maintaining high standards of protection. At the same time, we pay attention to the fact that Users do not share their registration data with third parties and use the "log out" option after using the services offered by our services.
The Administrator reserves the right to change the content of these Regulations by publishing a uniform content of the Regulations on the Website, which will be accompanied by email information sent to all Users having an Account on the Website.
Failure by the Seller to terminate the contract (§ 11.3) means acceptance of the provisions of the new Regulations.
The Seller may at any time terminate the contract with the Administrator (regarding a specific Account). The Agreement shall be terminated with immediate effect upon receipt by the Administrator of the statement electronically or in writing, with the reservation that the removal of the Seller's Account at his request may not take place earlier than within 30 days from the date of the Seller's last transaction on the Website.
All disputes between the Administrator and Users will be settled amicably in the first place.
The competent court for resolving disputes between the Administrator and the User is the Court competent for the Administrator's office.
The Seller declares that he has read the Regulations of the DEKO EKO Store, available at www.dekoeko.com and undertakes to comply with the provisions contained therein, in particular as regards the terms and rights of the Buyers specified in it.
Creating an Account by the Seller means acceptance of the provisions of these Regulations.

References: art. 37
 art. 36
 § 5
 § 4
 § 4
 § 4
 art. 34
 art. 35
 art. 556
 § 8