Source: https://www.tisso.de/en/contact/
Timestamp: 2019-04-24 13:56:53+00:00

Document:
If you have any questions about how to use our products, please get in touch with your therapist (alternative practitioners, medical specialist, nutrition expert, etc.).
We will be delighted to help you in the search for a therapist near you, who is already working with TISSO products.
In accordance with the dietary supplements ordinance (or: NemV) we, as the manufacturer and distributor of dietary supplements, are not allowed to make claims to the user about the way our products work or in which area they are used.
Platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. However, we [The TISSO Naturprodukte GmbH] are neither under an obligation nor prepared to participate in a dispute resolution procedure that has been referred to a consumer’s conciliation board.
Image rights: The content on this website is protected by copyright. Use of this content is not permitted without the prior consent of TISSO Naturprodukte GmbH. The images used for this website come from TISSO, Thinkstock and iStock.
1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our site. Personal information is here all the data that can identify you personally.
1.2 Responsible for data processing on this website in terms of the Data Protection Regulation (DSGVO) is TISSO Natural Products GmbH, iron 1, 57482 Wenden, Germany, Tel .: +49 (0) 2762 to 9836 - 0 Fax: +49 (0 ) 2762 - 9836 - 10 email: info@tisso.de. The controller of personal data controller is the natural person or legal entity which alone or jointly with others determines the purposes and means of the processing of personal data.
1.3 The person in charge has appointed a data protection officer, this can be reached as follows: "Law Dr. Sebastian Kraska, Marienplatz 2, 80331 Munich, skraska@iitr.de, +49 89 1891 7360"
1.4 This website uses an SSL or security reasons and to protect the transmission of personal data and other sensitive content (for example, orders or inquiries to the person responsible). TLS encryption. You can an encrypted connection to the string: see in your browser bar and the lock symbol "https: //".
The processing is done in accordance with Art. 6, para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. We reserve the right, however, to review the server logs subsequently should acknowledge concrete evidence of illegal use.
To make visiting our website attractive and enable certain functions we use on different sides of cookies. These are small text files that are stored on your device. Some of the cookies we use are based on the end of the browser session, so after you close your browser, deleted (so-called. Session cookies). Other cookies remain on your device and allow us or our partner companies (third party cookies), the browser on your next visit to recognize (persistent cookies). Cookies are set, collect and process this particular in individual amounts of user information such as browser and location data and IP address values. Persistent cookies are automatically deleted after a predetermined duration, which may differ depending on the cookie.
Some of the cookies are used to simplify the ordering process by storing settings (for example, note the contents of a virtual shopping cart for a later visit to the site). Provided by one of us implemented cookies and personal data are processed, the processing 6, paragraph 1 shall be in accordance with Art.. Lit. b DSGVO either the execution of the contract or in accordance with Art. 6, para. 1 lit. f DSGVO to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
We may work together with advertisers to help us to make our online content more interesting for you. To this end will be saved (third party cookies) for this case when you visit our website and cookies from partner companies on your hard drive. If we work together with aforementioned advertising partners, you will be informed individually and separately on the use of such cookies and the amount of information each collected within the following paragraphs.
Please note that if you do not accept cookies, the functionality of our site may be limited.
As part of the contact with us (for example, via the contact form or e-mail) personal data are collected. What data is collected in the case of a contact form, can be seen from the relevant contact form. This data is stored solely for the purpose of responding to your inquiry or to contact and the associated technical administration and used. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. Seeks your contact to conclude a Treaty, it is an additional legal basis for the processing of Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing your request, this is the case, can be when seen from the circumstances that the affected issue has been settled and unless there are no legal retention requirements.
According to Art. 6, para. 1 lit. b DSGVO, personal data continue to be collected and processed if you provide us to execute a contract or when opening an account. What data is collected, it can be seen from the respective input forms. A deletion of your account at any time and can through a message to the above-mentioned done address of the person responsible. We store and use the data you provide for contract execution. After completion of the contract or cancellation of your account your data will be locked with regard to tax and commercial law retention periods and erased after these periods, unless you have expressly consented to further use of your data or a lawful further data using our site reserved was about which we inform below accordingly.
When you sign up to our e-mail newsletter, we will send you regular information about our services. Required information for the sending of the newsletter is completely your e-mail address. Requires disclosure of other possibly data is optional and is used to address you personally. For sending the newsletter, we use the so-called. Double opt-in method. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the sending of newsletters. We will send you a confirmation e-mail then with which you are asked to confirm by clicking on a corresponding link that you want to receive our newsletter in the future.
They 1 with the activation of the confirmation links give us your consent for the use of your personal data in accordance with Art. 6 para. Lit. a DSGVO. When registering for our newsletter, we save your from the Internet service provider (ISP) registered IP address and the date and time of the registration, in order to understand any possible misuse of your e-mail address at a later time. The information we collect when registering for the newsletter will only be used for purposes of promotional communication through the newsletter. You can unsubscribe at any time via the link provided in the newsletter or with the appropriate message to the aforementioned charge to the newsletter. After logoff your e-mail address will be immediately removed from our newsletter mailing list, to the extent you have expressly consented to further use of your data or we reserve a going beyond data use which is permitted by law and about which we in this Declaration inform.
If you have given us your e-mail address when purchasing goods or services available, we reserve the right to you regular offers for similar goods or services, such as the already purchased to send from our range via e-mail. For this, we must according to § 7 para. 3 UWG not obtain express permission from you. Data processing is performed so far solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 para. 1 lit. f DSGVO. Do you object to the use of your e-mail address initially for this purpose, does not find a mail shipment instead on our part. You are entitled to object to the use of your email address to the aforementioned advertising purposes at any time with future effect by sending notice to the mentioned at the beginning of charge. For this fall for you only transmission costs for the base rates. Upon receipt of your objection to use your e-mail address is set immediately for advertising purposes.
The shipment of our e-mail newsletter via the technical service The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /) to which we share your information provided in the Newsletter. This shall be done in accordance with Art. 6 para. 1 lit. f DSGVO and serves our legitimate interest in the use of advertising effective, safe and user-friendly newsletter system. Please note that your data is usually transmitted to a server of MailChimp in the US and stored there.
MailChimp uses this information for shipping and statistical evaluation of the newsletter on our behalf. For the evaluation, the emails sent include the so-called. Web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. So it can be determined whether a newsletter message opened and which links were clicked, if necessary. Use the Web beacons are of Mailchimp automated general, non-personal statistics about the responsiveness of newsletter campaigns created. Based on our legitimate interest in the statistical analysis of newsletter campaigns to optimize the advertising communication and better alignment to recipient interests 6 § be the Web beacons in accordance with Art.. 1 lit f. DSGVO but also data of each newsletter recipient acquired (mail address, date of access, IP address, browser type and operating system) and recycled. These data allow for a personal conclusion about the newsletter recipients and processed by MailChimp for automating the creation of a statistic that reveals whether a particular recipient has opened a newsletter message.
If you want to disable the data analysis for statistical analysis purposes, you must cancel the newsletter subscription.
Also MailChimp can these data in accordance with Art. 6 para. 1 lit. f DSGVO themselves use due to its own legitimate interest in the needs-based design and optimization of the service and for marketing research to determine about which countries are the recipients. However MailChimp does not use the data of our newsletter recipients to write them yourself or pass them on to third parties.
MailChimp is also certified under the us-European data protection agreement "Privacy Shield" and commits itself to comply with EU data protection requirements.
we reserve based on our legitimate interest in personalized direct mail, your first and last name, mailing address and - if we have received this additional information as part of the contractual relationship between you - your title, academic degree, your birth year and your career, industry or business name referred to in Art. 6, para. 1 lit. store f DSGVO and use for sending interesting offers and information about our products by mail.
You can object to the storage and use of your data for this purpose at any time by selecting the appropriate message to those responsible.
7.1 we collect personal data is passed as part of contract management in keeping with the delivery of transportation companies, to the extent necessary to deliver the goods. Your payment data is passed on as part of the payment process to the authorized credit institution, provided this is necessary for payment processing. Provided that payment service providers are used, we inform you about explicitly below. The legal basis for the transfer of data here is Art. 6 para. 1 lit. b DSGVO.
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal we give your payment information within the payment processing to PayPal (Europe) S.A.R.L. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The information shall be in accordance with Art. 6 para. 1 lit. b, and only insofar as this is required for payment processing DSGVO.
You can always object to the processing of your data by a message to PayPal. However, PayPal will possibly retain the right to process your personal data if this is necessary for contractual payments.
so-called social which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ( "Facebook") will be operated plugins ( "Plugins") the social network Facebook used on our website.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. This type of integration is to ensure that when a page of our website that contains such buttons, no connection with the Facebook servers is established. Clicking on the button will open a new browser window and calls the Facebook page, on which you (possibly after entering your login information) with the local plugins can interact.
Facebook Inc., based in the US is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with existing EU data protection.
so-called social that of the Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google") is operated plugins ( "Plugins") the social network Google+ on our website used.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. that no connection to the servers of Google+ is produced when a page of our website that contains such a button, even through this kind of integration is ensured. Clicking on the button will open a new browser window and retrieves the page from Google+ on where you (possibly after entering your login information) with the local plugins can interact.
so-called social operated by the Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ( "Instagram") are plugins ( "plugins") of the online service Instagram on our website used.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. that no connection to the servers of Instagram is produced when a page of our website that contains such a button, even through this kind of integration is ensured. Clicking on the button will open a new browser window and calls the side of Instagram on where you (possibly after entering your login information) can interact with the local plugins.
Instagram LLC. based in the US, "Privacy Shield" is certified for the us European Convention on Data Protection, which ensures compliance with existing EU data protection.
so-called social that of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043 ( "LinkedIn") is operated plugins ( "plugins") of the online service LinkedIn on our website used.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. This type of integration is to ensure that when a page of our website that contains such buttons, no connection to the servers will be manufactured by LinkedIn. Clicking on the button will open a new browser window and calls the site LinkedIn on where you (possibly after entering your login information) with the local plugins can interact.
Data Protection Convention "Privacy Shield" certified, which ensures compliance with existing EU data protection.
On the part of the seller so-called social operated by the Pinterest Inc., 808 Brannan Street, San Francisco, CA, 94103, USA ( "Share") are plugins ( "Plugins") the social network Pinterest used.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. that no connection to the servers of options is made when a page of our website that contains such a button, even through this kind of integration is ensured. Clicking on the button will open a new browser window and calls the page of options on where you (possibly after entering your login information) with the local plugins can interact.
so-called social of the Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ( "Twitter") is operated plugins ( "plugins") of the micro-blogging service Twitter is used on our website.
To increase your privacy when you visit our website, these buttons are not integrated fully as plugins, but only using an HTML links to the page. This type of integration that have no connection to the servers of Twitter is produced when a page of our website that contains such a button, ensures. Clicking on the button will open a new browser window and retrieves the page from Twitter on where you (possibly after entering your login information) with the local plugins can interact.
Twitter Inc., based in the US is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with existing EU data protection.
This website uses the Youtube embed feature is part of the display and playback of videos offered by "Youtube" belonging to the Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google").
Regardless of a reproduction of the embedded video to connect to the Google Network is included with each call of this site, which may trigger further data processing operations without our influence.
This website uses the online advertising program "Google Ads" and as part of Google Ads conversion tracking Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). We use the services of Google Ads to make with the help of promotional materials (so-called Google Adwords) on external websites on our attractive offers carefully. We can identify in relation to the data of the advertising campaigns, how successful the individual advertising measures. so that we are pursuing the interest you show ads that are of interest to make our website for you interesting and to achieve a fair calculation of advertising costs.
The cookie for conversion tracking is set when a user clicks on an ad delivered by Google Ads ad. Cookies are small text files that are stored on your computer system. These cookies tend to lose after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google can and we recognize that the user has clicked on the ad and proceeded to that page. Each Google Ads customer gets a different cookie. Cookies can therefore not be tracked through the websites of Google Ads customers. The information obtained using the conversion cookie information is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers experience the total number of users who have clicked on their ad and proceeded to a tagged with a conversion tracking tag page. However, they received no information with which users can identify you personally. If you do not wish to participate in tracking, you can block this use by disabling the cookie Google conversion tracking via their Internet browser and user settings. You are then not included in the statistics conversion tracking. We use Google Ads gem because of our legitimate interest in targeted advertising. Art. 6 para. 1 lit. f DSGVO a. As part of the use of Google Ads, it may also result in the transfer of personal data to the Google server LLC. come to the United States.
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). Google Analytics uses. "Cookies", text files that are stored on your computer, to help analyze how users use the website. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there, this may also result in the transfer to the Google server LLC. come to the United States.
This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymity of the IP address by reduction and exclude direct reference to people. By expanding your IP address will truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address is transmitted to the United States to a Google server LLC.in and shortened there. In these exceptional cases this processing 6, paragraph 1 shall be in accordance with Art.. Lit. f DSGVO based on our legitimate interest in the statistical analysis of user behavior to optimization and marketing purposes.
On our behalf Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to us. The transmitted by your browser as part of Google Analytics IP address will not be merged with other Google data.
This website uses Google Analytics also for cross-device analysis of visitor flows, which is performed by a user ID. The first time you call a page the user a unique, permanent and anonymous ID is assigned, is set across devices. This makes it possible to associate engagement data from different devices and different sessions to a single user. The User ID does not contain any personal information and does not transmit those also to Google.
The data collection and storage on the user ID can be revoked at any time with effect for the future. For this, you need to disable Google Analytics on all systems that use, for example in a different browser or on your mobile device.
This website uses further the "demographic characteristics" of Google Analytics. In this way, reports can be generated which contain statements on demographic data such as age, gender and interests of site visitors. This data comes from interest-based advertising from Google, the Google Display Network, as well as from visitors information of third parties. You can deactivate the display settings in your Google Account or prohibit the collection of your data by Google Analytics as readily shown generally this feature at any time.
Our site uses the features of Google Ads remarketing, We advertise the site in Google's search results, as well as to third websites. Provider is the Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). To this end, Google sets a cookie in the browser of your terminal, which enables automatically by a pseudonymous cookie ID, and based on the pages you visit an interest-based advertising. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f DSGVO.
Any further data processing takes place only where you have consented to Google that your Internet-- and app browsing history from Google will be linked to their Google account and uses information from your Google account for personalizing ads they on the Web consider. Are they logged into this case during the page visit our website at Google, Google uses your data along with Google Analytics data to create audience lists for cross-device remarketing and define. To your personal data by Google temporarily linked Analytics data with Google to form target groups. As part of the use of Google Ads remarketing, it can also result in the transfer of personal data to the Google server LLC. come to the United States.
On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). This function is used primarily to distinguish whether an entry is made by a natural person or abusive done by machine and automated processing. The service includes the delivery of IP address and possibly other required by Google for the service reCAPTCHA data to Google and conducted pursuant to Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in determining the individual will solemnity of activities on the Internet and the prevention of abuse and spam. As part of the use of Google reCAPTCHA, it can also result in the transfer of personal data to the Google server LLC. come to the United States.
We work with Google under the program "Google customer reviews" together, the provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). The program gives us the opportunity customer reviews of users obtain our website. Here you warden asked for a purchase on our website if you want to participate in an e-mail survey of Google. If your consent. Under Article 6 para. 1 lit. a DSGVO issue, we submit your email address to Google. You will receive an email from Google customer reviews, where you are asked to evaluate the buying experience on our website. The statement by you vote is then combined with our other reviews and displayed in our logo from Google customer reviews and in our Merchant Center dashboard, also it is used for Google seller ratings. As part of using Google customer reviews, it can also result in the transfer of personal data to the Google server LLC. come to the United States.
You can revoke a message to the data controllers or to Google your consent at any time.
On our website we use Google Maps (API) Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ( "Google"). Google Maps is a web service for displaying interactive (Agriculture) maps to display geographic information visually. About the use of this service you will receive our location and facilitates the possible directions.
Already when entering those bases in which is integrated the map of Google Maps, information about your use of our website will be transmitted (such as your IP address) to Google server and stored there, this may also result in the transfer to the server Google LLC. come to the United States. This is done regardless of whether Google provides a user account that you are logged in, or if there is no user account exists. If you are logged in to Google, your data will be assigned to your account directly. If you do not wish to assign to your profile on Google, you must log out before activating the button. Google stores your data (even for non-logged in users) as user profiles and evaluates them. The collection, storage and analysis carried out in accordance with Art. 6 para. 1 lit.f DSGVO based on the legitimate interests of Google on the display of personalized advertising, market research and / or demand-oriented design of Google sites. You are entitled to a right to oppose the formation of these user profiles, you need to contact for its exercise to Google.
. - right to information under Article 19 DSGVO: Made Do you have the right to rectification, erasure or restriction of processing in relation to the charge contends is committed to this, all the recipients to whom you have disclosed personal data, this correction or deletion of data inform or restriction of processing, unless this proves impossible or would involve disproportionate effort. You are entitled to the right to be informed of these recipients.
. - The right to appeal under Article 77 DSGVO: If you are of the opinion that the processing of personal data concerning against the DSGVO contrary, you have - without prejudice to any otherwise administrative or legal proceedings, - the right to complain to a supervisory authority, particularly in the Member State of your location, your workplace or place of the alleged infringement.
IF WE IN AN INTEREST CONSIDERATIONS YOUR PERSONAL DATA DUE TO OUR OVERRIDING INTEREST IN PROCESS, YOU HAVE THE RIGHT AT ANY TERM, FOR REASONS ARISING OUT OF THEIR SITUATION SHOWN AGAINST THE PROCESSING CONFLICT WITH EFFECT FOR THE FUTURE appeal.
MAKE THE RIGHT OF USE, WE STOP THE PROCESSING OF THE DATA DATA. A FINISHING REMAINS BUT RESERVED WHEN WE MANDATORY PROTECTION WORTHY CAUSES FOR PROCESSING MAY PROVE THEIR INTERESTS, FUNDAMENTAL RIGHTS AND LIBERTIES OF WEIGHING OR IF THE PROCESSING OF ENFORCEMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS SERVES.
ARE YOUR PERSONAL DATA PROCESSED BY US TO DIRECT MAIL TO OPERATE HAVE THE RIGHT, AT ANY TIME AGAINST OPPOSITION TO THE PROCESSING OF PERSONAL DATA SUBJECT FINISHED FOR THE PURPOSES OF SUCH ADVERTISING appeal. YOU CAN OPPOSITION AS DESCRIBED ABOVE EXERCISE.
MAKE THE RIGHT OF USE, WE STOP THE PROCESSING OF THE DATA DATA DIRECT ADVERTISING PURPOSES.
The duration of storage of personal data is determined based on the respective legal storage period (e.g., commercial and tax retention periods). After the deadline, the relevant data is routinely deleted if they are no longer to fulfill the contract or contract negotiations necessary and / or persists on our part no legitimate interest in the further storage.
Log data. In the course of using the DocCheck password protection DocCheck collects, from the website of the information provider, which integrates the login via "embed" or iFrame into the site, called Protkolldaten (IP address, access date, access time, referrer URL , information on used hardware and software such as browser characteristics, device information, such as the resolution) of the user. This data will not be used to draw conclusions about the person, but serve to ensure proper representation of the page or iFrame content and / or the safety of the DocCheck services.

References: Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 § 7
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6