Source: https://ask-alex.de/datenschutzerklaerung/
Timestamp: 2019-04-20 16:53:51+00:00

Document:
Besucher und Nutzer des Onlineangebotes sowie Nutzer welche uns via email kontaktieren (Nachfolgend bezeichnen wir die betroffenen Personen zusammenfassend auch als „Nutzer“).
Während der Nutzung unserer Dienste bitten wir Sie möglicherweise um die Angabe bestimmter personenbezogener Daten. Zu den personenbezogenen Daten, die mit Ihrem Konto verknüpft sind, gehören Ihr Name, Ihre E-Mail-Adresse, Telefonnummer, Zahlungsinformationen und / oder Ihre physische Adresse. AskAlex speichert Ihre personenbezogenen Daten nur so lange, wie dies für die in dieser Datenschutzrichtlinie beschriebenen Zwecke erforderlich ist.
AskAlex verwendet die erfassten persönlichen Daten, um unsere Dienste bereitzustellen und zu pflegen und um Kundensupport für unsere Dienste bereitzustellen. AskAlex verwendet Ihre personenbezogenen Daten möglicherweise auch, um Ihnen Neuigkeiten, Sonderangebote und allgemeine Informationen über andere Waren, Dienstleistungen und Ereignisse, die wir anbieten, zu bieten, die denen ähneln, die Sie bereits gekauft oder angefragt haben, es sei denn, Sie haben sich entschieden, solche Informationen nicht zu erhalten .
AskAlex erhebt personenbezogene Daten durch Einreichung von Webformularen und per E-Mail, in erster Linie, um den Kauf von Dienstleistungen zu ermöglichen und Unterstützung und andere Konversationen zu erhalten.
Visitors and users of the online platform as well as direct email contacts (hereinafter we refer to the affected persons as “users”).
While using our Services, we may ask you to provide us with certain Personal Data.
AskAlex uses the collected Personal Data to provide and maintain our Services and provide customer support for our Services. AskAlex might also use your Personal Data to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
AskAlex collects Personal Data through web form submissions and via email, primarily for the purpose of enabling the purchase of services and engaging in support and other conversation.
– Reach Measurement / Marketing.
Users can optionally create a user account, in particular by being able to view their orders. As part of the registration, the required mandatory information will be communicated to the users. The user accounts are not public and can not be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 lit. c DSGVO necessary. Information in the customer account remains until its deletion with subsequent archiving in case of a legal obligation. It is the responsibility of the users to secure their data upon termination before the end of the contract.
We process the data of our customers, clients and interested parties (uniformly referred to as “customers”) in accordance with Art. 6 para. 1 lit. b. DSGVO in order to provide you with our contractual or pre-contractual services. The data processed, the nature, scope and purpose and necessity of their processing are determined by the underlying mandate. This includes in principle inventory and master data of the customer (name, address, etc.), as well as the contact data (e-mail address, telephone, etc.), the contract data (content of the commission, fees, terms, information about the companies / Insurers / services) and payment data (commissions, payment history, etc.). We may also process information about the characteristics and circumstances of persons or things belonging to them, if this is part of our mission. This can e.g. Information about personal circumstances, mobile or immovable property.
As part of our assignment, it may also be necessary for us to use special categories of data in accordance with Art. Art. 9 para. 1 DSGVO, here in particular information on the health of a person process. For this we get, if necessary, gem. Art. 6 (1) (a), Art. 7, Art. 9 (2) lit. a DSGVO an explicit consent of the customer.
To the extent necessary for the fulfillment of the contract or as required by law, we disclose or transmit the data of customers in the context of coverage, conclusion and settlement of contracts data to providers of brokered services / objects, insurers, reinsurers, brokerage pools, technical service providers, other service providers, such as. Cooperating associations, as well as financial service providers, credit institutions and capital investment companies as well as social security funds, tax authorities, tax consultants, legal advisers, auditors, insurance ombudsmen and the institutions Federal Financial Supervisory Authority (BaFin). Furthermore, we can hire subcontractors, such as Under mediator. We obtain the consent of the customer if this is required for the disclosure / transmission of the consent of the customers (which may be the case, for example, in the case of special categories of data pursuant to Art. 9 GDPR).
The deletion of the data takes place after expiration of legal warranty and comparable obligations, whereby the necessity of the storage of the data is checked every three years; otherwise the statutory storage obligations apply.
In the case of legal archiving obligations, the deletion takes place after its expiration. In particular, according to German law in the insurance and finance industry, records must be kept for 5 years, broker notes for 7 years and broker contracts for 5 years and generally 6 years for documents relevant to commercial law and 10 years for tax-relevant documents.
We process the data of our contractual partners and interested parties as well as other clients, customers, clients, clients or contractual partners (uniformly referred to as “contractual partners”) in accordance with Art. 6 para. 1 lit. b. DSGVO in order to provide you with our contractual or pre-contractual services. The data processed, the nature, scope and purpose and necessity of their processing are determined by the underlying contractual relationship.
As part of the fulfillment of contracts, we set the payment service providers on the basis of Art. 6 para. 1 lit. b. DSGVO. Incidentally, we use external payment service providers on the basis of our legitimate interests. Art. 6 para. 1 lit. b. DSGVO in order to offer our users effective and secure payment options.
We use a so-called “Content Delivery Network” (CDN) offered by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare is certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active).
A CDN is a service that helps deliver content from our online offering, especially large media files, such as graphics or scripts, using regionally distributed and Internet-connected servers. The processing of the data of the users takes place solely on the aforementioned ticks and the maintenance of the security and functionality of the CDN.
Use is made on the basis of our legitimate interests, i. Interest in a safe and efficient provision, analysis and optimization of our online offer acc. Art. 6 para. 1 lit. f. DSGVO.
On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. DSGVO), we set external type kit fonts of the provider Adobe Systems Software Ireland Limited, 4 -6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000TNo9AAG&status=Active).

References: Art. 6
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