Source: https://russianarmyshop.eu/en/content/3-general-terms-and-conditions
Timestamp: 2019-04-21 15:23:59+00:00

Document:
purchaser, whose purpose is to buy and sell goods on an ecommerce website seller.
1.2. The Additional Agreement is understood for the purposes of these business and claim terms a contract under which the buyer acquires the goods or is provided with a related service with the subject of a purchase contract, if the goods are delivered or a service provided by the seller or by a third party on the basis of their agreement.
the seller is also involved in the value added tax at the amount determined by the seller legislation of the Slovak Republic and does not include the price for the carriage of goods or other optional services. All stocks pay until the stock is sold out unless it is for a particular item mentioned otherwise.
the goods have not yet been delivered.
1.6. All the information about the goods offered in the online store is taken from the official website resources from their producers, respectively. suppliers. In case of receipt of incorrect information, it has the seller of the right at any time and without prior notice to correct this information, supplement or otherwise modify it. In this case, the buyer has the right to withdraw from the contract.
the quality of the monitor used, or of another display device.
2.1.The proposal for conclusion of the purchase contract shall be sent by the buyer to the seller in the form completed and the form submitted on the website of the seller to whom the proposal was sent the conclusion of a purchase contract, the subject of which is the transfer of ownership of the goods marked by the buyer at the purchase price and under the terms stated in this order (hereafter only "order").
orders, payment and shipping and also confirms delivery time and price.
2.3. The delivery confirmation includes information that the seller has received an order but is not accepting an offer to enter into a purchase contract.
2.4.The seller will then send to an email address information on whether the buyer's order has been accepted ("Order Acceptance"). Acceptance of the order shall include information on the name and specification of the goods the sale of which is the subject of a contract of sale, the details of the price of the goods and / or other services, the indication of the anticipated delivery period, the name and the location of the goods to be supplied, price, conditions, method and time of delivery of the goods to the agreed place of delivery of the goods to the buyer, details of the seller (business name, registered office, company registration number, business registration number.
2.5.The purchase contract is concluded by the delivery of the acceptance of the order in electronic or written form to the buyer.
(w) that the language offered for the conclusion of the contract is the Slovak language informed on of the seller's e-commerce catalog and in these business and advertising terms that are placed on the appropriate subpage e-commerce of the seller.
2.7. If the seller did not meet the information obligation for the payment of additional fees or other charges costs referred to in point 2.6. point. (e) these business and claims conditions or reimbursement of the goods referred to in point 2.6. point. (i) these business and claims the buyer is not obliged to pay these additional costs or fees.
c) without delay after the conclusion of the purchase contract but at the latest with the supply of the goods the buyer has a confirmation of the conclusion of a purchase contract on a durable medium, for example via email. The acknowledgment must contain all the information listed in point 2.6. including the withdrawal form from the purchase contract.
d) handed over to the buyer at the latest with the goods in written or electronic form all the documents necessary for the taking and use of the goods and other documents prescribed valid Slovak legislation (Slovak language guides, warranty certificate, delivery note, invoice).
3.2. The seller has the right to a proper and timely payment of the purchase price from the buyer for the delivered the goods.
3.3. If the seller is unable to deliver because of the stock sale or the unavailability of the goods the goods to the buyer within the time agreed in the purchase contract or determined by these business and the claim terms or the agreed purchase price, the seller is liable offer the buyer alternative performance or the buyer's ability to withdraw from the purchase contracts (cancel order). You can withdraw from a purchase contract or cancel an order buyer by delivering an email. If the buyer has already paid the purchase price or part of it, it will return the seller has already paid the purchase price or part thereof within 14 days from the date of delivery of the e-mail the withdrawal from the purchase contract or, cancellation of an order to the buyer on a designated account, unless the parties agree otherwise. If the buyer does not accept within a reasonable time the substitute performance offered by the seller or not withdrawing from the purchase contract is the seller entitled to withdraw from the purchase contract and if the buyer has already paid the purchase price or the buyer the seller is obliged to return the already paid purchase price or part thereof within 14 days from the date of delivery of the withdrawal from the purchase contract to the buyer.
created from the moment of change.
4.1. The buyer has been informed by the seller that the order is payable price.
c) confirm in the delivery note the taking over of the goods with their signature or signature by the person authorized to do so people.
3.4. The buyer has the right to deliver the goods in the quantity, quality, date and place agreed Contracting Parties.
about the usual availability of goods (stock, stock in selected stores, available within 3 days) etc.). However, this information may vary and the seller does not guarantee immediate availability of the goods and services offered at all or some points of delivery or certain modes of transport. The real availability of the goods will be confirmed by the buyer buyer's questions.
he added the matter provided to him within an additional reasonable period. If the seller does not deliver the item in this additional reasonable period, the buyer is entitled to withdraw from the contract.
5.3. The seller is entitled to invite the buyer to take over the goods even before the expiration of the deadline the delivery of the goods agreed in the purchase contract.
time before the delivery of the goods (hereinafter referred to as "Place"). Buyer is required to take over the goods in the time extent to which the seller or his agent is responsible for delivering the goods, and purchasers agreed in a purchase agreement or otherwise at a time prior to delivery of the goods (hereinafter "Time range").
taken over when the goods are delivered to the buyer. Delivering goods to the buyer is understood the delivery of the goods to the place, its takeover by the buyer or a third person authorized purchasers and signing a protocol on the payment of the purchase price and the delivery and delivery of the goods buyer or third person authorized by the buyer.
he / she will not take the goods within 7 days after the mild expiration of the Time Range, he / she will arise the seller is entitled to claim compensation for the damage incurred in the amount of the actual costs an attempt to unsuccessfully deliver the goods to Place.
defects of goods, the accuracy of which is confirmed by the representative of the seller. Based on this of the written record delivered to the seller may subsequently be rejected by the buyer to take over the delivered goods with defects or to confirm the delivery of the defective goods and subsequently, 8 of these Business and Complaint Terms to claim a defect in goods with the seller or designated person. In case the buyer refuses to take delivery of the goods with any expenses incurred by the seller for the return of the goods to the seller.
contracts by wire transfer to the purchaser's bank account specified by the buyer.
· Payment of the goods by a payment card in the dispensing place - the buyer will pay the purchase price by credit card via the POS terminal at the chosen delivery point seller. The buyer has to choose the option to pay by credit card at the dispensing location already when creating an order. In some cases, there is no payment by credit card in the dispensing point may be - the buyer is no longer able to make the order system allowed. Payment by credit card in the dispensing place can always be substituted payment in cash.
· Payment of cash for cash on delivery - the buyer will pay the price according to the purchase contract and cash on delivery charge at the delivery address.
· Payment of the goods by credit card payment - the buyer will pay the price according to the purchase contract and a cash payment card upon delivery of the goods. Possibility to pay the cash payment card must be chosen by the buyer when creating an order. In some cases payment on credit card payment is not possible - the buyer has this opportunity already at order creation is not enabled by the system. Payment by credit card payment is can always be replaced by a cash payment.
· Payment of goods by payment card over the internet - fast and secure payment of goods by payment card via the online payment portal operated by the bank (not the seller). This the buyer has to choose the option when creating an order. In some cases it is not payment by payment card - the buyer is no longer able to do this when making orders is enabled by the system.
Slovak and foreign banks are available at www.trustpay.eu.
and the instructions for the procedure are obtained by the buyer after choosing this form of payment.
5.11. The buyer will be billed for the payment method when making the order, as not all payment methods are available for all modes of transport, dispensing locations or groups of goods – eshop automatically when you place your order, you can only choose the payment method that is in the given configuration is possible.
5.12. The buyer may change the payment method chosen only in agreement with the seller.
· Personal collection - the buyer takes the goods personally at the place of business.
with a payload up to 6,640 EUR.
working days after dispatch of the goods. This mode of transport is limited to shipments to weighing 15 kg. Usually, the buyer will take delivery of the shipment to the nearest delivery post of the given place of delivery. This delivery method is only available for selected shipments.
5.14. The cost of delivering the order to the place specified by the buyer for each mode of transport is depending on the mode of transport chosen, the method of payment for the consignment, type of goods, weight, dimensions and cost of the shipment. Current traffic is calculated online for order placement depending on the above parameters. The general price list is shown in a separate annex to these Terms and Conditions.
a report with information about offering a new purchase price at a different amount deemed to be a proposal of the seller to conclude a new purchase contract, which must be explicitly confirmed by the buyer by email or in writing, to effect a valid purchase agreement.
6.2. The buyer is obligated to pay the seller the purchase price, including delivery costs in cash, respectively. by credit card upon personal receipt of the goods, by delivery at the point of delivery goods or by wire transfer to the seller's account, as stated in the acceptance orders or on the seller's website in time before the goods are taken over. Buyers can also use the consumer installment loan option.
payments are considered the day when the entire purchase price was credited to the seller's account.
6.4. Buyer is obligated to pay the seller the purchase price for the agreed goods within the period of purchase contract, but at the latest when the goods are taken over.
6.5. If the buyer does not pay the seller the full purchase price until the moment of delivery to the Place and the parties have not agreed to pay the purchase price for the goods in installments, the seller is entitled to deny the delivery to the buyer.
6.6. Costs associated with assembly and delivery of goods are not included in the purchase price and the seller these services are not required to provide the buyer.
6.7. All quoted price shares are always valid only until stocks are sold out, unless they are specific the product is not stated otherwise.
7.1. By taking the goods at the agreed place, ownership of the goods goes to the buyer.
7.2. Danger of damage to the goods goes to the buyer at the time of the buyer or the third the person authorized by the buyer shall take delivery of the goods from the seller or his agent, the person responsible for delivering the goods or, if he does so in time, at the time the seller allows the buyer to dispose of the goods and the buyer will not accept the goods.
designated person. The list of designated persons to handle the complaint is given in the appendix hereto GTC (Annex 3), in the warranty card (if issued to the product), on the website seller www.russianarmyshop.sk and www.russianarmyshop.eu or on the site the manufacturer concerned.
8.2. The designated person under the previous paragraph can only reclaim the complaint by handing the corrected one product, otherwise the claim will be resold to the seller and will be decided upon by the complainant seller.
8.3. If there is a defect of goods that can be removed, the buyer has the right to be free, on time and properly removed. The seller is required to remove the defect without undue delay. If the claimed defect does not prove or it is proven that it is not a guarantee fault, it will be claim rejected. If the defect is defective and the buyer agrees to a paid repair, the goods will be repaired at the price according to the current valid price list.
8.4. The buyer may request the exchange of goods instead of removing the defect or if the defect is only relevant part of the goods, the replacement of the part, and the seller not incur excessive costs with regard to the price of the goods or the seriousness of the defect.
8.5. The seller may always replace the defective goods as impeccable instead of removing the defect if that is the case the purchaser does not cause serious difficulties.
8.6. If it is a defect of goods that can not be removed and which prevents the goods from being properly to use as a defectless thing, the buyer has the right to exchange the goods or has the right to purchase to withdraw from the contract. The same rights apply to the buyer if the defects are remedied, if however, the buyer can not recover for defects after repairs or for a greater number of defects to use the goods properly.
8.7. In the case of other non-defectable defects, the buyer is entitled to an appropriate discount on the price of the goods.
8.9. The seller is liable for defects in the goods in accordance with valid Slovak regulations and the buyer is obliged claim the claim with the seller or designated person. Information on Designated Persons and service points for warranty and post-warranty service are listed on the back of the warranty or provide the seller to the buyer upon request by telephone or via e-mail.
conditions and the Complaint order on the appropriate e-commerce site seller and buyer had the opportunity to read them before submitting an order.
8.11. The Complaint Order applies to the goods purchased by the buyer from the seller in the form e-commerce on the seller's e-commerce site.
8.12. The buyer has the right to claim liability for the defect of the seller for the goods only goods showing defects for which the manufacturer, supplier or seller is responsible, it is covered by the warranty and was purchased at the seller.
(hereinafter referred to as the "Designated Person"). The list of designated persons is listed in the warranty or send it to the buyer at the request of the seller.
8.15. If the claim is a product that can not be delivered objectively to the seller or seller the purchaser is, in addition to complying with the conditions under points 8.14. a) and c) of these General Terms and Conditions of Complaint and the Complaint Order is obligatory to provide any necessary cooperation to conduct a survey of the claimed goods by the seller or third party designated by the seller. Complaint relating to goods that can not be obtained objectively delivered to the seller, or which is firmly embedded, begins on the day it was the inspection of the goods according to the first sentence. However, the seller or third party designated by him / her the person, despite the necessary cooperation provided by the buyer, does not ensure execution within a reasonable time, but not later than 10 days after the receipt of the Application Notice complaints to the seller, the claim proceeding begins on the day of delivery of the Notification of claiming the claim to the seller.
8.16. The seller or designated person issues the buyer with a receipt to claim the goods in a suitable form chosen by the seller, e.g. in the form of an e-mail or in a written form, v who is obligated to accurately identify the defects complained of and once more instructs the consumer about his rights resulting from paragraph 8.3. to 8.5. of these business and claims terms (Section 622 of the Civil Code) and the rights resulting from Section 8.6. to 8.7. these commercial and claims conditions (Section 623 of the Civil Code). If there is a complaint applied by means of distance communication, the seller is obligatory Receive a receipt confirmation to the buyer immediately. if it is not possible to confirm delivered immediately, it must be delivered without undue delay, but at the latest with the provision of complaints; a claim confirmation does not have to be delivered if the buyer is the possibility to prove the claim in another way.
the designated person shall prompt the complaint immediately, in justified cases the complaint may be rectified and later. However, the claim may not be longer than 30 days from the date of application complaint. After the expiry of the complaint time, the consumer has the right to contract to withdraw or has the right to exchange goods for new goods.
expert judgment of the goods or other costs related to the professional assessment of the goods.
8.19. If the buyer claimed the product after 12 months from the conclusion of the purchase contract, and the seller has denied it, the person who has reclaimed the complaint is required in the Equipment Document complaints to indicate to whom the buyer can send the goods for expert judgment. If the buyer goods will send the expert judgment to the designated person listed in the proof of equipment claim, costs professional assessment of goods as well as all other related expen- diture expensively incurred bears the seller irrespective of the outcome of the professional judgment. If buyer expert assessing the Seller's liability for the alleged defect of the goods, may reapply the claim; during the performance of the expert judgment, the warranty period not run. The seller is obliged to pay the buyer within 14 days of the day re-applied complaints of all costs incurred in the professional judgment of the goods as well as all of them related expen- diture. The reclaimed claim can not be denied.
8.20. The warranty does not apply to defects that were notified to the buyer at the time of signing the contract or ought to have been aware of it in the light of the circumstances of the contract.
8.21. Seller reserves the right to replace defective goods for other impeccable goods with the same or better technical parameters if the buyer does not cause serious difficulties.
i) where the defect is caused by an interference with the goods to the unauthorized person. If the shipment is not complete or in the case of an obvious defect which the buyer could have detected by inspection consignments on delivery of the goods and which he did not immediately notify the seller to the seller accordance with point 5.8. these Complaint and Business Terms, and later complaints this type will only be recognized if the buyer proves that the defects complained of had already been in the goods the time of its takeover by the buyer.
f) a reasoned rejection of the goods claim.
8.24. The seller is required to determine the equipment of the claim and to furnish the claim Buyer must issue a written document no later than 30 days after the date of the claim personally, through a postal or courier provider or a delivery service provider. About the seller will inform the buyer immediately after the outcome of the complaint terminate the complaint by telephone or email, and will be accompanied by a goods, respectively. by e-mail receipt of proof of equipment.
8.25. The warranty period is 24 months from the date of delivery of the goods, unless it is for specific cases specified warranty period other.
8.26. The warranty period is extended by the time the buyer could not use the goods because of the reason warranty repair of goods.
8.27. In the case of a replacement for the new one, the buyer will receive a document stating it information about the exchange of goods, and any further claims, if any, are applied on a purchase basis contract and this claim document. In case of replacement of the goods, the warranty will begin to run time from taking over new goods, but only for new goods.
b) Seller sells defective goods.
8.29. Regarding the removable defect and the buyer does not determine immediately according to point 8.17. these complaints, terms and conditions, how the complaint should be provided, Seller resells the complaint by removing the defect.
by returning the purchase price for the goods.
a removable defect, or a number of different removable defects, so that the goods can be properly used as defective and the Buyer does not promptly determine the Buyer under 8.17. these complaints and business conditions, how the complaint should be provided, sells a claim by exchanging goods for other functional goods of the same or better technical parameters.
8.33. For reclamation purposes, the occurrence of one is considered as a multiple deleterious defect removable defects more than two times.
8.34. For the purpose of claiming, the occurrence is more than a number of miscellaneous deleterious defects three different removable defects at the same time.
8.35. Buyer's entitlement to claim a defect claim is after he has taken advantage of his right and has requested the seller to remove the defect of the goods pursuant to Section 8.3. these complaints and commercial terms and conditions irrespective of the outcome of the claim it is no longer eligible for the same unique defect (not a defect of the same kind) apply repeatedly.
8:36. The provisions of Art. 8 of these terms and conditions of business expressly do not apply for entities not complying with the consumer definition set out in § 2 písm. a) of the Act.
data carriers that are part of the claimed goods and are not even obligated to their buyer give back. No damage can be claimed.
8.38. The seller has the right to refuse to accept the goods for the complaint procedure if the goods claimed or its components are disproportionately polluted or do not meet the basic prerequisites for hygienically safe equipment for complaints.
8.39. If the consumer is not satisfied with the way the seller has rectified his complaint or if he / she considers the seller to have violated his / her rights, he / she has the option to contact seller with a request for redress. If the seller responds to a request for redress refuses or does not respond within 30 days of the date of dispatch, the consumer has the right to submit a proposal to initiate an alternative solution to its dispute pursuant to § 12 of Act no. 391/2015 Coll. on Alternative Dispute Resolution and on Amendments some laws.
8:40. Appropriate entities for alternative dispute resolution of consumer disputes with the seller Red Orchestra s.r.o., is Slovak Trade Inspection Dolná 46, Banská Bystrica 1 www.soi.sk or other relevant legal person registered in the list of alternative entities Dispute Settlement by the Ministry of Economy of the Slovak Republic (list is available at http://www.mhsr.sk); the consumer has the right to choose which one alternative consumer dispute resolution.
8:41. The consumer may use the platform for submitting a proposal for an alternative dispute resolution dispute resolution online, which is available on the website http://ec.europa.eu/consumers/odr/.
including preinstalled software, the warranty applies exclusively to the readability of the media, to of which the software is delivered. Removing protective features (foil, seal, opening envelope) or by using an access password, and so on. the buyer becomes an eligible user software product, accepts the license terms of the software contractor and enters into direct legal relationship with the software developer regarding rights and obligations contractor and user of the software product concerned.
· Virus introduced by buyers, using illegal or unauthorized software.
8:45. In the case of non-receipt of the claimed goods within 60 days of the filing date of the complaint, it is the seller, pursuant to Section 656 of the Civil Code, is entitled to charge the amount for storage in 1 EUR / day for goods up to 10kg and 2 EUR / day for other goods. After 180 days the seller discards the unresolved claim without refund.
8.46. Off-the-shelf service includes the supply of consumables, spare parts, repair and device maintenance. Out-of-service service is also considered as maintenance maintenance and prophylactic a check on the facility within the warranty period. Non-warranty service is a paid service.
Free. In case of service intervention performed directly at the customer, the traffic is generated costs charged separately. Payment for device diagnostics is paid in advance.
seller in his / her order his / her name and surname, address of permanent residence including postcode, phone number and email address.
to the seller in his order his business name, address of the registered office including postal code, company ID, number phone and email address.
your registration after logging in to the ecommerce website.
9.4. The seller hereby notifies the buyer that, § 10 par. Article 3 b) of Act no.
concluding a purchase contract to process the buyer's personal data without his consent as the party concerned persons, since the processing of the buyer 's personal data will be performed by the vendor in pre-contractual relationships with the buyer and the processing of the buyer's personal data is necessary for performance from a purchase contract in which the buyer acts as one of the contractual parties parties.
9.5. The buyer can indicate his / her consent by ticking the box before submitting the order in the sense of art. § 11 par. (1) of the Act to process and preserve the personal data of the seller, in particular those mentioned above and / or which are necessary for the activities of the vendor regarding information about new products, discounts and offers on offer goods and processed them in all of its information systems relating to it sending information about new products, discounts and actions on the goods offered.
in accordance with the applicable Slovak legislation.
9.7. The Seller declares that, in accordance with § 6 ods. Article 2 c) ZnOOU personal data will be collected solely for the purpose stated in these business and claims terms.
personal data obtained for the purpose of fulfilling the purchase contract.
9.9. The Buyer grants the Seller the consent under paragraph 9.5 of these Complaints and Trade Marks of fixed-term terms until the purpose of processing the buyer's personal data. The seller for fulfilling the purpose of the processing ensures the immediate removal of personal data buyer. Consent to processing of personal data may be revoked by the buyer at any time in written form. The consent shall expire within one month of receipt of the withdrawal of consent buyer to the seller.
9.11. The seller declares that he will process personal data in accordance with good morals and will act in a way that is not in conflict with the ZnOOU or other generally binding legal regulations nor will they be bypassing them. The seller declares that the consent of the person concerned will not be to enforce and not to condemn the threat of denial of a contractual relationship, service, goods or the obligations imposed on the seller.
(1) the liquidation of his or her personal data which is the subject of processing if the breach has occurred Or other valid legislation of the Slovak Republic.
d) for the purposes of direct marketing.
the processing of personal data in cases pursuant to Section 10 Article 3 a), e), f) or g) ZnOOU by giving valid reasons or by providing evidence of unauthorized interference in its rights and the rights of the protected interests that are or may be in a particular case such processing of personal data is impaired; if not justified by legal reasons, and it is proved that the buyer's objection is justified, the seller is obliged to provide personal data, which the buyer has refused to process, without undue delay blocking and disposal immediately, as circumstances allow.
person; on the method of review and the result of the finding, the seller informs the buyer within the time limit according to par. 9.18. of these Terms and Conditions. The buyer does not have this right only if it does provides for a special law in which arrangements are made to ensure the right the interests of the buyer, or if under pre-contractual relationships or during existence contractual relationship, the seller has issued a decision to satisfy the buyer's request, or if the seller has taken other reasonable security measures under the contract interests of the buyer.
9.16. If the buyer exercises his / her right in writing and the content of his / her application indicates that he / she is exercising his / hers law, the application shall be deemed to have been filed under this Act; request submitted electronically by post or fax, the purchaser will deliver in writing within three days of the date of dispatch.
9.17. If the buyer suspects that his or her personal data is being tampered with, he or she may do so the Office's notification of personal data protection. If the buyer is not legally qualified acts in its entirety, its rights may be exercised by a legal representative.
9.18. Seller is obligated to provide in writing the Buyer's request under this Art. of these business and the claim conditions, respectively. meet Buyer's requirements under ZnOOU and in writing notify it at the latest within 30 days of receipt of the request or request.
9.19. Restriction of Buyer's Rights under Section 28 2 ZnOOU vendors immediately in writing it shall inform the data subject and the Office of the protection of personal data.
9.21. Seller's e-commerce information systems are subject to oversight by the responsible person persons within the meaning of Act no. 122/2013 Z. z. on the protection of personal data.
the buyer's substitute performance or the option for the buyer to withdraw from the purchase contract (cancel order). In case the buyer withdraws from the purchase contract due to reasons referred to in this point of these Complaint and Trade Conditions, is the seller obliged to return to the buyer the already paid deposit for the goods agreed in the purchase contract within the time limit 14 days from the notice of withdrawal by transfer to the account specified by the buyer.
consumer protection in the case of distance selling "within 14 days of taking over the goods, respectively. from the day the conclusion of a service contract or a contract for the provision of electronic content not delivered on the mass media, and if the seller has fulfilled the information obligations on time and properly according to the regulations. § 3 of the Act on the Protection of Consumers in the Sale at a Distance.
necessary to ascertain the nature, characteristics and functionality of the goods.
receipt of the first delivered goods.
10.5. The buyer may withdraw from the purchase contract, the subject of which is the purchase of goods even before commencement the expiration of the withdrawal period.
10.6. The buyer must withdraw from the contract in writing in a non-exculpatory manner any doubts that the contract has been withdrawn, or in the form of enrollment on another durable basis or by means of the form set out in Annex. 1 of these business and claims conditions. The withdrawal period shall be deemed to be maintained if the notice of withdrawal from the contract was sent to the seller at the latest on the last day of the term according to the provision. § 7 par. 1 of the Act on the Protection of Consumers in the Sale at a Distance.
10.7. Withdrawal from the purchase contract according to the preceding point of these trades and the terms of claim must include the information requested in the withdrawal form from the purchase contract, which forms Annex no. 1 of these Business and Complaint Terms, in particular the identification of the buyer, the number and date of the order, the exact specification of the goods, the seller has to return the already accepted performance, in particular the account number and / or postal address buyer.
10.8. If the buyer withdraws from the purchase agreement, each supplementary contract is also abolished from the start relating to the purchase contract from which the buyer resigned. Buyer can not request any costs or other payments in connection with the cancellation of an ancillary contract except reimbursement of costs and payments referred to in § 9 par. 3, ust. § 10 par. 3 and 5 of the Protection Act consumer when selling at a distance and service charges if the service is the subject of a contract and full service was provided.
10.9. Buyer is obliged to do so without undue delay, but not later than within 14 days of the day withdraw from the purchase contract to return the goods back to the operator's address or to him handed over to the seller or person authorized by the seller to take over the goods. That does not apply, if the seller suggested he or she should pick up the goods personally or through it people. The time limit according to the first sentence of this section of these business and claims terms is shall be preserved if the goods have been shipped for shipment at the latest on the last day of the period.
10.10. Buyer is required to deliver the complete goods to the seller including the complete one documentation, undamaged, if possible in original packaging and unused.
withdrawal from the contract to return to the buyer any payment received from him on the basis of the purchase or in connection therewith, including shipping, shipping and postage, and others costs and fees. The seller is not obligated to refund the buyer under this point of these business and claim conditions prior to receiving the goods or until the buyer proves the return of the goods back to the seller, unless the seller suggests that the goods shall be picked up in person or by a person authorized thereby.
10.12. The buyer shall bear the cost of returning the goods to the seller or the person in charge seller to take over the goods. This does not apply if the seller agrees to bear it himself or if he has not fulfilled the obligation under Section 3 (1) i) of the Consumer Protection Act selling at a distance.
10.13. The buyer is only responsible for the diminished value of the goods that arose as a result of such treatment of goods, which goes beyond what is necessary for the detection properties and functionality of the goods. The consumer is not responsible for the diminished value of the goods if you do the seller has not complied with the information obligation on the right of the consumer to withdraw from the contract pursuant to § 3 ods. (1) h) of the Act on the Protection of Consumers in the Sale at a Distance.
10.14. The seller is obliged to return the purchase price to the buyer in the same manner as the buyer the buyer has used his payment, unless the buyer agrees to another refund without incurring additional charges to the buyer in this respect.
of the original condition, calculated according to the post-warranty service price list.
seller to the maximum amount of the difference between the purchase price of the goods and the value goods at the time of withdrawal from the purchase contract.
the provision has begun with the express consent of the consumer and the consumer has declared it to have been duly informed that, by expressing such consent, he / she loses the right to resign from contract.
e) the sale of the goods which was in the period after the conclusion of the contract and the receipt of the goods from the seller to the buyer assembled, assembled or used in such a way as to re-sell it re-selling to the seller is not possible without incurring increased costs efforts and increased costs.
10.17. The provisions of Art. 10 of these business and claim terms expressly do not apply for entities not complying with the consumer definition set out in § 2 písm. a) Act no. 102/2014 Z. from. on consumer protection in the case of distance selling (eg business entities). In this way the case is withdrawn from the purchase contract according to the buyer's individual agreement and the seller, if such an agreement is concluded.
data carriers that are part of the returned goods and are not even obliged to return them to the buyer.
11.1. In case the purchase contract is concluded in writing, any change must be made written form.
11.2. The parties have agreed that the communication between them will be in the form of email reports.
internal market in consumer protection matters and on the amendment of certain laws in the Community the text of Act no. 284/2002 Z.z. as subsequently amended and Act no. 102/2014 Z.z. About consumer protection when selling at a distance.
11.5. The buyer will be prompted to send an order to confirm that it is checked by ticking the box with these business and complaints, he read them, read them, understood them content and agree with them in their entirety.

References: Art. 8
 § 2
 § 12
 § 10
 § 11
 § 6
 § 3
 § 7
 § 9
 § 10
 § 3
 Art. 10
 § 2