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A one-yr-historic partnership between Microsoft and Nortel on unified communications expertise, everyday as the resourceful Communications Alliance , is demeanor fruit. the two organizations announced this week that they gain got bought greater than 430,000 joint-options licenses so far.
within the Alliance's preparatory press liberate, Jeff Raikes, Microsoft's industry Division president, mentioned that the joint unified communications solution would permit a "single identity throughout e-mail, voice mail, voice over information superhighway protocol (VoIP) muster processing, rapid messaging and video."
The Alliance's predominant product is called Nortel Converged workplace, a unified communications system that integrates Nortel's VoIP telephony rig with Microsoft's server expertise.
there is besides a Nortel software middle component that supports non-compulsory capabilities, together with web integration, interactive voice response and talk to headquarters features.
Unified communications receives defined in a considerable number of ways, but according to the IEEE, it customarily encompasses "unified messaging, collaboration and interplay systems." These programs besides typically enable real-time and nearby true-time communications. in addition, mixed media (voice, email, fax, etc.) can besides live accessed from a unique software, independent of the access device.
competition within the unified communications locality is thick with great names. In March of this yr, IBM and Cisco, introduced a collaborative distress on unified messaging client technology known as Unified Communications and Collaboration (UC2). UC2 is in response to open applied sciences, corresponding to Eclipse evolution ambiance and the Open services Gateway Initiative framework. Citrix methods and Nokia, among others, gain expressed lead for the UC2 platform.
below the IBM-Cisco unified communications partnership, Cisco plans to promote IBM's Lotus Sametime collaboration reply and IBM plans to promote Cisco's Unified Communications supervisor, Cisco cohesion and Cisco Unified MeetingPlace items. The total unified communications reply is designed and delivered via IBM world expertise services.
The IP telephony certifications Nortel at the minute presents are divided into 4 classes: aid professional, Design professional, aid knowledgeable, and Design professional. This tip discusses the Nortel support track.
The assist expert certifications are meant to exhibit a person's potential to achieve in force, operate, and troubleshoot a Nortel Networks IP Telephony solution. The assist professional certification reflects a candidate with three to six months of journey that may deal with events technical considerations of a criterion Nortel IP Telephony answer.
This certification tests the skill to achieve in force, function, and troubleshoot the enterprise Communications supervisor three.0. This certification covers hardware, delivery-up, records and voice networking, functions, and troubleshooting the BCM. To lope the certification, two checks gain to live successfully completed: technology specifications and Protocols for IP Telephony solutions, and Succession BCM 3.0. The expertise standards and Protocols for IP Telephony options exam is an silhouette of convergence technologies.
This certification checks the skill to achieve into effect, operate, and troubleshoot the VoIP CallPilot 2.0. This certification covers hardware, administration, interoperability with Meridian 1 switches, and protection of a unique web page CallPilot equipment. To lope the certification, two exams should live effectively completed: Meridian Database and CallPilot 2.0.
These two certifications test the means to achieve in force, operate, and troubleshoot the Symposium muster headquarters Server. both certifications cowl hardware, utility installation, administration, and preservation of Symposium muster headquarters Server four.2, Symposium internet client four.0, and Symposium express 3.0. despite the fact, the Symposium muster headquarters Server certification additionally exams the structure, custom configuration and integration of the server. To pass both of these certifications, one exam requisite to live correctly completed: Symposium designation headquarters or Symposium muster middle installation and maintenance, respectively.
These two certifications examine the capacity to achieve into effect, function, and troubleshoot the Symposium designation core TAPI/Agent. both certifications cowl hardware, application setting up, administration, and upkeep of Symposium TAPI 2.three and Symposium Agent 2.three. besides the fact that children, the Symposium designation middle TAPI/Agent certification besides checks the structure, integration, and customized configuration of the TAPI/Agent. To lope either of these certifications, one exam gain to live correctly completed: Symposium designation headquarters TAPI/Agent or Symposium muster headquarters TAPI/Agent Inst/main, respectively.
These certifications test the skill to achieve into effect, operate, and troubleshoot the Symposium categorical designation middle. both certifications cover hardware, application setting up, administration, and maintenance of Symposium express muster core four.2. despite the fact, the Symposium categorical designation middle certification additionally exams the architecture and integration of the muster core. To current both of the certifications, one examination requisite to live effectively accomplished: Symposium specific designation headquarters or Symposium express muster middle Inst and Maint respectively.
This certification exams the skill to enforce, function, and troubleshoot the VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. This certification covers setting up of the hardware and utility, configuration, preservation, and administration of the Multimedia conversation Server (MCS) 5100 2.0. To circulate the certification, two exams gain to live correctly accomplished: know-how specifications and Protocols for IP Telephony solutions, and VoIP Multimedia verbal exchange Server (MCS) 5100 2.0. The know-how requisites and Protocols for IP Telephony solutions examination is a top level view of convergence applied sciences.
This certification exams the capacity to maintain and troubleshoot the VoIP Succession a thousand/1000M Rls. three.0 DB Administrator. This certification covers the structure, configuration, preservation, and administration of the Meridian 1, Succession a thousand Rls. 3.0, and Succession 1000M Rls. three.0 the usage of basic Alternate Route option (BARS) and community Alternate Route selection (NARS). To pass the certification, two exams requisite to live successfully achieved: expertise specifications and Protocols for IP Telephony options, and Succession 1000/1000M Rls. three.0 DB Administrator.
This certification exams the potential to set up, configure, and support the VoIP Succession 1000/1000M Rls. 3.0. This certification covers the installing, structure, configuration, protection, and management of the Meridian 1, Succession a thousand Rls. 3.0, and Succession 1000M Rls. three.0, information superhighway Telephones i2xxx, and Optivity Telephony manager (OTM) 2.1. To current the certification, three exams ought to live effectively completed: technology requisites and Protocols for IP Telephony options, and Succession one thousand/1000M Rls. three.0 for Technicians, and Succession a thousand/1000M Rls. 3.0.
The aid professional certifications build on the specialist's abilities by demonstrating their skill to achieve into effect, operate, and troubleshoot an advanced Nortel Networks IP Telephony answer. The aid skilled certifications reflect a candidate with six to 12 months of arms-on journey with the skill to steer or assist intermediate-stage personnel to preserve complicated Nortel IP Telephony solutions.
This certification tests the means to enforce, operate, troubleshoot and optimize the VoIP CallPilot Unified Messaging solution 2.0. This certification covers the installation, administration, interoperability, safety, improve methods and feature usage for a multi web page CallPilot gadget. To lope the certification, the candidate must first gather their NNCSS - CallPilot Rls. 2.0. subsequently, the CallPilot 2.0 Unified Messaging options ought to live effectively completed to gather this certification.
This certification checks the skill to implement, function, troubleshoot and optimize the Contact middle items. This certification covers the candidate's capabilities on the Symposium designation headquarters Server (SCCS)/Symposium specific designation center/Symposium web customer, Symposium TAPI carrier provider (TAPI SP), Symposium Agent, and the Symposium net headquarters Portal. To lope the certification, the candidate must first acquire their NNCSS - Symposium muster middle Server and the NNCSS - Symposium muster core TAPI/Agent certification. due to this fact, the Contact core examination should live correctly completed to acquire this certification.
This certification exams the means to set up, configure, retain, and optimize the VoIP Succession one thousand/1000M Rls. 3.0. This certification covers the configuration, succession branch workplace (BO), far off office, operation, and Meridian 1 to Succession 1000M 3.0 migration processes for the Succession one thousand/1000M Rls. 3.0, information superhighway Telephones i2xxx, far flung workplace 91xx, and Optivity Telephony manager (OTM) 2.1. To current the certification, the candidate gain to first attain their NNCSS - VoIP Succession CSE 1000 Rls. 2.0 or the VoIP Succession one thousand/1000M Rls. three.0 installation & upkeep certification. subsequently, one more greater difficult version of the Succession one thousand/1000M Rls. three.0 examination requisite to live effectively achieved to achieve this certification.
in the IT industry, certifications are a passage to validate a person's talents within a targeted area. The above Nortel IP Telephony certifications are one of the crucial tools that may exhibit the capabilities of an IP Telephony assist knowledgeable. These certifications could not substitute years of industry event, but they finish deliver the groundwork to serve and manage Nortel Voice over IP options.
Richard Parsons (CCIE#5719) is a manager of professional capabilities for Callisma Inc., a totally owned subsidiary of SBC. He has built a high-quality groundwork in networking ideas, superior troubleshooting, and monitoring in areas such as optical, ATM, VoIP, routed, routing, and storage infrastructures. rich resides in Atlanta GA, and is a graduate of Clemson school. His historical past contains senior and foremost consulting positions at international community functions, Lucent, and Callisma.
the two organizations first announced their collaboration terminal summer season.
The road map contains three new joint options “to dramatically enhance industry communications by passage of breaking down the boundaries between voice, e mail, rapid messaging, multimedia conferencing and other styles of communication,” in keeping with an announcement via both corporations.
also covered within the announcement are 11 new implementation features from Nortel and the cavity of greater than 20 joint demonstration centers where consumers can adventure the know-how, the observation persisted.
From Microsoft's point of view, it's every unique a partake of the enterprise's lengthy-time term play to merge every kind of communications and messaging perquisite into a unique framework. A year in the past, the company announced that it changed into merging its exchange Server neighborhood with its true-Time Collaboration (RTC) group, and that it had begun to feel of both technologies comprising a "platform."
The three new joint options introduced by passage of the alliance this week are named Unified Communications built-in department, Unified Messaging, and Conferencing.
When it is accessible in the fourth quarter, UC built-in branch will comprise Nortel and Microsoft expertise on a unique piece of hardware that provides VoIP and unified communications in far off places of work.
Coming a petite bit previous in the 2d quarter, Unified Messaging will purpose to simplify client deployments, native session initiation protocol (SIP) interoperability between the Nortel verbal exchange Server a thousand and Microsoft trade Server 2007. The reply includes Nortel knowledgeable services for design, deployment and guide.
also coming in the fourth quarter, Conferencing will lengthen Nortel Multimedia Conferencing to Microsoft office Communicator 2007. It goals to provide a unique customer event consistent throughout functions such as voice, speedy messaging, presence, and audio- and videoconferencing.
This 12 months, the businesses besides map to lengthen their latest unified communications solution — a unified laptop and soft phone for VoIP, electronic mail, enjoy a glint messaging and presence — to the Nortel communique Server 2100, a provider-grade commercial enterprise telephony product aiding as much as 200,000 users on a unique gadget, based on company statements.
As for the street map, the two agencies gain outfitted greater than 20 joint demonstration centers in North the usa, Europe and Asia, with more than 100 further facilities scheduled to open through midyear.
Nortel has additionally delivered eleven core integration capabilities to serve purchasers build, installation and lead joint unified communications options, together with end-to-end project management. Nortel claims it has already informed greater than 2,200 VoIP experts to deliver these capabilities and should add extra as deployment ramps up.
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Ant Design is the result of middle and back-end design experiences from the evolution of Ant Financial. Its product interaction and visual style aims to live “inconspicuous, several and cheerful”, and improve user and designer experiences. Abundant, flexible and valuable ground components are accumulated to provide solutions for frequently asked questions. TypeScript supports complete ilk definition, and the high-quality out-of-the-box React components are based on npm + webpack + dva enterprise-class evolution frameworks.
3. Ant Design 3.0 was released in early December, providing a brand-new design system and many new features. The release log can live establish here.
In the two years since its open-sourcing, Ant Design has continued improving by collecting various design and evolution requirements. The design team accountable for Ant Design is constantly refining design specifications and adjusting overall visual effects, something which is well reflected in version 3.0.
Currently, the main focus remains on publicizing the long-term project evolution plan, collecting new requirements and issuing reports regularly through DingTalk and GitHub, and interacting closely with the community. The project has fixed cycles for the evolution of minor versions, where versions with bug fixes are released on a weekly basis and bigger updates are released on a monthly basis.
Ant Design is one of the most accepted UI component libraries in the React community, and is used by technology companies including Alibaba, Tencent, Baidu, Meituan, Didi, and ele.me. Ant Design has garnered over 21,485 stars in GitHub, and was nominated in Open Source China’s 2017 Top 20 list of open-source Chinese software.
Egg is an enterprise-class, basic web framework developed to overcome deficiencies establish with Node.js. When micro-service architecture is adopted, specific tasks such as service granularity, API interface and evolution maintenance are involved, and the front and back-end face the contest of flexible user sustain vs. back-end service universal utility. Node.js has managed to overcome this widely-criticized weakness, and npm package is now the most accepted peer, with vast improvement in single-threaded problems, avoidance of exacting callbacks with the serve of ES norm, a ilk system based on develope TypeScript, and better overall performance.
Unfortunately, the infrastructure maturity and popularity of Node.js are not a match made in heaven, and so it is essentially soundless a newcomer. In the industry, there are very few Web framework practices, and the community repeats a lot of work from scratch and lacks unified referential norms, which brings many repeated and unnecessary issues. Compared to the application, Node.js fundamental technology research is soundless rare, so ease of availability is a stumbling block.
The application of Node.js in Alibaba started in 2011. After experiencing difficulties, including starting from scratch, Alibaba began to seriously reckon not only unifying the ecology build, but besides customization support. Egg was born at the perquisite time and is anticipated to live a fundamental framework for Web evolution to serve every unique teams in pile upper-layer framework. Egg was cultivated from engineering practices of large-scale enterprise applications, including robustly supporting Singles’ Day sales on November 11, and was polished in four versions of microkernels throughout 3 years.
Egg is based on Koa and is totally different from the upper-layer frameworks of Sails/LoopBack. It lies in the middle-layer and provides “microkernel + plug-in component mechanism + framework customization capability”, delivering a all set of unified agreements for the service of upper-layer frameworks. It besides adopts a gradual evolution passage with extreme flexibility, so it is suitable for the enjoy a glint evolution of minute project and evolution by enterprise-level teams.
Within just a year of open-sourcing, Egg has received over 500 haul Requests (272 in the host library), handled over 1,200 issues, and published over 40 official documents of over 100,000 words. It has besides received over 6,000+ stars in GitHub and nearly 10,000 PVs on its official website.
Within Alibaba, it has served over 500 front finish developers and over 1,000 apps, while outside Alibaba, Egg has received feedback for improvement from over 90 developers in various companies, including Baidu, Tencent, Quanmin and Dxy, and even Rod Vagg, Director of Node TSC, who got involved retweeting about Egg!
In the future, Egg will focus on the optimization of developer sustain and the continued sharing of best practices.
Besides the 1,000+ apps within Alibaba, the technology team besides eliminated some bottom-layer bugs in Node.js, and explored with Intel the further improvement in Node.js functions. In addition, Alibaba has just released a Node.js performance platform, and provides Node.js running + monitoring and diagnosis services for free.
Atlas, a flexible Android evolution framework, was created to assist with internal issues at Alibaba. With the continuous evolution of mobile Taobao, the R&D team became larger and functions more complicated, which required the enjoy a glint iteration of end-side businesses. On the other hand, the problems encountered during development, operation and maintenance continually increased, which besides required fixing online bugs. As such, the mobile Taobao team began to reckon about how to simplify the complicated problems and conduct dynamic deployment to improve mobile evolution efficiency.
Atlas dockerizes to decipher large-scale team cooperation issues, which is suitable for the evolution of great or small-sized apps on system versions higher than Android 4.0 and supports dynamic publishing. Generally speaking, the industry usually uses plug-in component frameworks. However, Atlas adopts modularization, which divides businesses and reuses common parts in consideration of reusability. The project adopts the approach of OSGI (Open Grid Services Infrastructure (OGSI)) and separates industry to independently shape a bundle for isolation and decoupling operations, so that concurrent development, enjoy a glint iteration and dynamic deployment can live realized.
Atlas is a result of five years of evolution by Alibaba’s mobile team, and makes technical preparations for static and dynamic modularization. After the official open-sourcing this year, Atlas has maintained the publishing of a major version every two months, and uses the selfsame coding both in Alibaba and the community. Altas’ improvements prevaricate in stability, implement chain upgrade, dexpatch, etc. With admiration to dynamic deployment, new functions comprehend component support, dexpatch function, and bundle view reuse.
As an early open-source project, initially Altas was not consummate and received criticism for its high barriers to entry, incomplete documentation and primitive demos. The Altas team immediately decided to shape a DingTalk group to serve developers understand and gain access to Atlas, and build better documentation and demos. Many Chinese Android apps are using Atlas (such as Tmall, Taobao, Xiami, Youku and Alibaba Cloud), as well as at least three non-Chinese apps.
Atlas’ vision is to “bring developers back to the golden era of app development”. In the future, Altas will continue to improve documentation, upgrade the toolchain, lower access costs, improve stability and compatibility, interlard a complementary Emas for Atlas industry services, and expand convenience for server-side publishing.
The National Highway Traffic Safety Administration is accelerating its efforts to mandate vehicle-to-vehicle communications, a step that could serve lower the number of traffic deaths in the U.S., but besides creates a major challenge for data security and privacy.
NHTSA plans to submit a proposed connected car rule by the finish of the year. New cars equipped with the communications technology could hit the market by the early 2020s, the Transportation Department estimates. The technology could gain stately public benefits, potentially reducing the 30,000-plus crash related deaths that occur in the U.S. every year. But the technology would emit a stream of data broadcasting the location of millions of cars, a potential security dilemma.
A group of eight automakers already has achieve years of work into developing an unprecedented system to manage such risks. The system is a shape of so-called public key infrastructure, which employs encryption and authentication and is widely used by online shopping sites and banks. The view is to let two vehicles that gain no existing relationship securely exchange data.
PKI technology is effective, but not infallible. Attackers stole credentials from a heating and air conditioning contractor to transgression Target’s network and point of sale system in 2013. A software flaw called Heartbleed, discovered in April 2014, potentially exposed underhand encryption keys used by servers. The Canada Revenue Agency blamed the bug for the 2014 theft of hundreds of gregarious security numbers from its website.
The data stream that will arrive from vehicles is bound to attract a broad purview of hackers. “A terrorist might want to shut down a major bridge or tunnel in a major urban locality by causing a all bunch of vehicles to misbehave,” said Steven Shladover, a program manager for California Partners for Advanced Transportation Technology, a research and evolution program at the University of California, Berkeley. Such manipulation might live accomplished by sending fake safety messages from one vehicle to the next.
Designers of the new security system for connected cars are trying to guard against that possibility. The system would live larger than anything in employ today, creating a new set of technical challenges. A PKI system for connected cars ultimately will requisite to scale to 200 million or more vehicles, while maintaining driver privacy and fending off hackers.
Automakers including Ford Motor, universal Motors, Nissan Motor, Mazda Motor Corp., Honda Motor, Volkswagen and its luxury brand Audi, Daimler AG’s Mercedes-Benz and Hyundai Motor Co. and its affiliate Kia Motors Corp. map to finish a proof of concept for a security credential management system by August of next year. The automakers, partake of a Crash Avoidance Metrics Partnership consortium, gain a cooperative agreement with the Transportation Department to build the system. CAMP has already invested 11 years researching and testing various security approaches.
“The unique challenge that is addressed in the CAMP security system is: Developing a system which meets the security technical requirements while besides satisfying the privacy goals,” said Michael Shulman, a technical leader at Ford, and program manager for CAMP’s Vehicle Safety Communications Consortium. “Other PKI systems, such as the system in operation by the Department of Defense, finish not gain the selfsame privacy goals,” said Dr. Shulman, who spoke to CIO Journal both on the phone and via email. Vehicle-to-vehicle communications, as envisioned by U.S. regulators, would broadcast the position of every equipped vehicle 10 times per second to similarly equipped cars and trucks within 1,000 feet of each other for the purposes of crash avoidance, he said.
PKI makes employ of encryption and pairs of digital keys to encode and decode messages. The sending party in a communication uses a private key to digitally badge its message, embedding information that validates its identity. An associated public key is used by a receiver to verify the sender’s digital signature.
The employ of PKI is transparent to most online shoppers, because their Internet browser comes equipped with public keys that serve verify the authenticity of websites. The shopper simply sees the letters "https" in the Web address, often alongside the image of a padlock. Drivers won’t requisite to worry about the technology either, because it will live managed automatically. Connected vehicles will broadcast messages that hold their position and speed. Security credentials known as certificates are sent along with those messages. A third-party known as a certificate authority validates those credentials to prove that a particular message did indeed originate from a specific vehicle.
The architecture of the system is designed from the start with privacy and security in mind. Certificates will live changed frequently, about 12 times per hour at irregular intervals, to prevent tracking by outsiders, according to Dr. Shulman. The messages will live signed, to verify that they weren’t changed between the time one vehicle sent it and another received it. “We’re using some criterion cryptography, but we’re transforming it in a passage to maintain privacy,” Dr. Shulman said.
Inside the security credential management system, a technological division of labor helps maintain security: one ingredient creates a bundle of certificates, but doesn’t know which device will receive them. Another partake of the system knows where the bundle is going, but doesn’t know which certificates are in the bundle. “Policies will live adopted to prevent the operation of these … parts by the selfsame organization,” he said.
No personally identifiable information is contained in the certificates or in the basic safety messages, he said. And devices that are out of compliance or gain been tampered with can live revoked.
Vehicles will communicate with one another using a modified version of Wi-Fi, called dedicated short purview communications, which automakers including Ford and GM gain been collaborating on for more than a decade. The technology works by letting vehicles exchange messages, up to 10 times per second, which hold basic safety data such as a car’s quicken and position. For example, a driver who is about to build a left-hand gyrate at an intersection would receive a warning about an oncoming truck running a red light. Vehicles requisite to live within 1,000 feet of one another to receive the messages.
GM acknowledged that security of the radio frequency is a “significant issue,” but one that CAMP is addressing. GM plans to interlard vehicle-to-vehicle communications in its 2017 Cadillac CTS. “We’re confident that they can resolve this issue prior to the introduction of the technology with the 2017 Cadillac CTS,” a spokesman said.
During the first year that new vehicles are equipped with communications technology, the security credential management system will only requisite to scale to a few million equipped vehicles. That will require roughly 30 high-end servers and is comparable to the scale of existing IT systems. But 25 years after connected cars are mandated, there will live roughly 300 million equipped vehicles on the road, according to an August 2014 NHTSA report.
The sheer size of the system may build it difficult to manage. “Given the scale and size of this, it’s very involved architecture,” said Joshua Corman, CTO of Sonatype, a security firm, adding that problems occur frequently with much simpler systems such as email certificates in corporations. One challenge may live issuing and revoking certificates at such a great scale, said Mr. Corman who is besides an automotive security specialist and has done work with a grassroots organization called I Am The Cavalry, which focuses on issues in which computer security intersects with public safety.
Automakers drawl that the potential safety advances of the technology outweigh the challenges. For example, vehicle-to-vehicle communications may serve reduce deaths that occur in intersections by alerting drivers to an oncoming vehicle running a red light or halt sign, said Dr. Shulman. About 26% of 32,719 people killed in vehicle crashes in 2013 were killed in intersections, according to a December 2014 report from the NHTSA.
We published their first KMWorld Trend-Setting Products list nearly a decade-and-a-half ago because they wanted to bring some clarity to the sometimes elusive erudition management needs of their subscribers. As they finish with their KMWorld 100 Companies That Matter list, they established a judging panel of colleagues, market and technology analysts, KM theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines to identify products that fulfill the ultimate goal of erudition management—delivering the perquisite information to the perquisite people at the perquisite time.
Throughout the yearlong collaborative judging process, they looked at more than 200 vendors, whose combined product lineups comprehend more than 1,000 part offerings. Although the standards they set for inclusion on any of KMWorld’s lists are high, they didn’t develop a formal, rigid set of criteria that needed to live met for inclusion on this year’s. As in years past, though, they every unique agreed that usability, flexibility, adoption rate and total cost of ownership were valuable components for inclusion. Their committee further agreed that each company/product listed holds the covenant for the marketplace—even if the marketplace has yet to realize it.
In each and every case, the thoughtfulness and elegance of the software certainly warrants further investigation, and we’re confident that a number of products listed below will dramatically boost the productivity of any ilk of organization. You’ll note that some of the products gain appeared on the list before—sometimes the market needs a petite nudge. Nevertheless, the products and their developers partake a focus on addressing customer needs. It’s always profitable to know that customers at every level of the value chain are the upright benefactors of erudition management.
Not every unique the offerings listed were launched in 2015; some gain been around for a while, a testimony to the limber execution of their initial mission of adaptability. Others are relatively new, and their uniqueness points to (what they believe should be) their much wider adoption.
Are these the only trend-setting products on the market? No, of course not, but they finish portray the ones best suited to meet the needs of KMWorld readers, and every unique gain been designed with a transparent understanding of customers’ needs.
The judging process has already started for next year’s list, and we’ll continue to welcome and rob special note of unsolicited recommendations for list inclusion from customers actually deploying specific products. They inspirit readers to forward your thoughts and suggestions to the judging panel at judging@kmworld.com.
AccessData: Summation 5.6—updated version of the company’s flagship e-discovery software platform with new features to improve case organization, analysis and collaboration.
Access Innovations: Data Harmony 3.1—suite providing content management solutions to improve information organization by systematically applying a taxonomy or thesaurus in total integration.
Adaptive Software: RxFlex—management platform for pharmacy benefit managers, health plans and hospitals, bringing the entire formulary management process together.
Appian: Appian BPM Platform—application evolution platform that allows building, deploying and using organizational industry apps.
Atlassian: JIRA—bug tracking, issue tracking and project management for software evolution teams.
Attensity: Attensity Q—social listening text analytics solution powered by quick-witted natural language processing technology.
Attivio: Attivio 5.0—software platform designed to accelerate industry intelligence and great data projects by reducing the time it takes to profile, identify and unify every unique relevant data for analysis, from weeks or months to minutes.
AvePoint: Perimeter Service Pack (SP) 4—allows users to expand productivity by allowing them to securely collaborate on SharePoint documents stored in the platform with anyone while maintaining control over the content with rich administrator options.
BA Insight: InfoSites for SharePoint—application that enables users to easily create and partake erudition centers and intranet pages around topics of interest. Click here for more product details.
Bamboo Solutions: Workflow Conductor 4.0—completely rebuilt browser-based designer to build SharePoint workflow creation faster, easier and more reliable.
Birst: Birst 5X—BI application designed to accommodate to each person’s unique style for working with data without forcing people into rigid user roles.
Box: Box cloud content management platform—allows users to securely work across teams, with customers and with partners on any device anywhere.
BP Logix: Process Director 4.0—BPM software offering advances in governance, evolution methodology and goal orientation.
Brainspace: Brainspace Discovery—an unstructured data analytics and e-discovery solution employing machine learning technology and data visualization capabilities to determine answers and insights from millions of documents. Click here for more product details.
Bridgeline Digital: iAPPS Content Manager—Web assignation management platform that can live delivered as either a upright SaaS multitenant environment or a traditional dedicated server environment.
Clarizen: Clarizen V. 6—Powerful collaborative work management software, bringing together cross-company project management, configurable workflow automation and purposeful collaboration in an enterprise-grade platform.
Codifyd: Product Content Solutions—e-commerce design, implementation and maintenance strategies intended to reduce costs, quicken time to market, boost revenue and create improved shopping experiences for buyers.
Connotate: Version 4.3—Platform to harvest and monetize Web content that includes a new browser engine along with productivity advancements that build it faster to build and publish Connotate agents.
Content Analyst Company: CAAT V. 3.17—machine-learning text analytics engine extensively integrated into software applications serving the legal community for e-discovery, information governance, contract life cycle management, intellectual property management and information services.
Coveo: Coveo Cloud—enterprise search platform capable of securely unifying content from on-premise and cloud systems via a single, cloud-based index and presenting people with proactive, contextually relevant content on any device.
Datawatch: Managed Analytics Platform—enables non-technical users to create rich, interactive data-driven solutions to involved industry problems quickly and inexpensively. Click here for more product details.
Eccentex: Dynamic Case Management Template 3.0 for AppBase—prebuilt functionality to accelerate evolution of enterprise case management applications by industry analysts, rather than seasoned developers.
eGain: eGain Knowledge—omnichannel erudition platform for both agent-assisted and self-service. Click here for more product details.
EMC: Project Horizon—a content platform and apps marketplace designed to serve CIOs and enterprises drive their digital agenda, strengthen their competitive edge and harness the value of industry content.
Expert System/TEMIS: Cogito Platform—multilingual technology that understands the meaning of words based on an advanced semantic analysis engine and a complete semantic network.
FTI Consulting: Ringtail Audio Discovery—allows legal teams to search, review, redact and yield audio recordings alongside e-mail and other documents as partake of the legal review process.
Hitachi Consulting: Customer sustain Solutions—end-to-end solutions comprised of rich content management features, flexible promotions framework as well as affiliate marketing capabilities.
Hyland Software: OnBase 15—more than 2,000 customer-focused enhancements and new functionality to serve organizations digitize their operations, accelerate their processes and empower professionals with timely and relevant information.
iCONECT: iCONECT-XERA—ligation support software designed to enhance workflow, productivity, efficiency and accuracy to optimize the plenary document review process.
Ingeniux: Ingeniux CMS—Web sustain management software for managing content, community and collaboration. Click here for more product details.
Integrify: Integrify V. 6—100 percent Web-based solution for enterprise request management that enables companies to quickly reduce cost and improve employee satisfaction by providing process definition, workflow automation and visibility into process activities.
Intellect: Intellect MobileApps—enables erudition workers to easily and quickly build a unique app or an entire library of mobile industry process apps without requiring any programming.
kCura: Relativity Version 9—includes updated interface and improved user sustain made up of more than 120 new features.
KMS Lighthouse: Lighthouse Desktop—provides agents on every unique channels with real-time, on-the-spot access to the information they requisite to optimize customer service and to transform customer assignation into sales.
Kofax TotalAgility 7.2—latest edition of the company’s flagship product and with new digital transaction management capabilities to eliminate traditional paper-based, information-intensive processes.
Linguamatics: I2E V. 4.3—text mining software that enables answering business-critical questions by rapidly extracting relevant facts and relationships from great document collections.
Magnitude Software: NoetixAnalytics 5.4—new content, support for Oracle E-Business Suite 12.2, performance enhancements, streamlined maintenance and other upgrades. Click here for more details.
MarkLogic: MarkLogic 8—database technology that helps organizations to quickly integrate, search, resolve and operationalize heterogeneous data.
Oracle/RightNow: RightNow Service Cloud—combines multichannel, muster center, customer self-service and gregarious customer service capabilities so brands can stand out from the crowd.
QUMU: Peer Delivery—enables enterprises to provide high-performance video to globally distributed parts of their organizations such as branch offices or storefronts.
Saffron: Natural Intelligence Platform V. 10—cognitive computing platform that enables connections among data across diverse sources without the requisite for rules or modeling, while learning incrementally and anticipating outcomes based on patterns it finds in the data.
SDL: XMT—new modular, flexible and adaptive translation technology powered by learning algorithms to improve translation property and user experience.
Sinequa: Sinequa ES V. 9.0—integration and employ of Hadoop along with new connectors to data sources to refine language analysis in 19 supported languages.
Sitecore: Sitecore sustain Platform 8—enables marketers to create, deliver and optimize unique digital experiences with their prospects and customers through the customer life cycle.
SpringCM: SpringCM platform—a cloud platform that manages documents, contracts and every unique related collateral; includes document workflows tailored to improve industry processes and boost team collaboration.
Synaptica: Enterprise Taxonomy Management—behind-the-firewall solution for larger organizations and designed to support multiple editors with role-based access to a suite of integration tools, including database APIs and Web services.
TIBCO: Spotfire 7—analytics and data visualization platform designed to empower users of every unique skill levels to gain insights faster.
Transversal: Web Self-Service—software powering a self-learning knowledgebase engineered to enhance customer interaction and provide abysmal and valuable insight into every customer or trend. Click here for more details.
Verint Systems: Enterprise Workforce Optimization—solutions to serve organizations employ the voice of the customer to drive operational excellence and align industry processes around their customers’ requirements. Click here for more details.
Workshare: Workshare Professional 9—allows documents to live compared, edited and collaborated on in a unique application.
ZL Technologies: ZL Enterprise Analytics—deep analytics functionality into ZL’s Unified Archive great data governance platform.

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