Source: https://www.pacode.com/secure/data/052/chapter111/s111.2.html
Timestamp: 2019-04-20 00:42:04+00:00

Document:
052 Pa. Code § 111.2. Definitions.
The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise.
ActTelemarketer Registration Act (73 P. S. § § 22412249).
AgentA person who conducts marketing or sales activities, or both, on behalf of a licensed supplier. The term includes an employee, a representative, an independent contractor or a vendor. The term also includes subcontractors, employees, vendors and representatives not directly contracted by the supplier who conduct marketing or sales activities on behalf of the supplier.
CommissionThe Pennsylvania Public Utility Commission.
CustomerA natural person in whose name a residential EDC, NGDC, EGS or NGS service account is listed and who is primarily responsible for payment of bills rendered for the service.
Disclosure statementA written disclosure of the terms of service between a supplier and a customer that satisfies the definition of consumer contract in section 3 of the Plain Language Consumer Contract Act (73 P. S. § 2203) containing information as required in, and developed consistent with, § 54.5 (relating to disclosure statement for residential and small business customers) for electric generation service and § 62.75 (relating to disclosure statement for residential and small business customers) for natural gas supply service.
Distribution companyAn EDC or an NGDC.
Door-to-door salesA solicitation or sales method whereby an agent proceeds randomly or selectively from residence to residence.
EDCElectric distribution companyThe term as defined in 66 Pa.C.S. § 2803 (relating to definitions).
EGSElectric generation supplierThe term as defined in 66 Pa.C.S. § 2803.
Electric generation serviceElectricity and related services.
Energy serviceElectric generation service or natural gas supply service.
NGDCNatural gas distribution companyThe term as defined in 66 Pa.C.S. § 2202 (relating to definitions).
NGSNatural gas supplierThe term as defined in 66 Pa.C.S. § 2202.
Natural gas supply servicesThe term as defined in 66 Pa.C.S. § 2202.
Public eventAn event in a public location which may facilitate sales and marketing activities or may result in a customer enrollment transaction.
Sales and marketingThe extension of an offer to provide services or products communicated orally, electronically or in writing to a customer.
SupplierAn EGS or an NGS.
TelemarketingAn activity, plan, program or campaign using one or more telephones that is conducted to induce customers to purchase goods or services. See section 2 of the act (73 P. S. § 2242), regarding definitions.
TransactionA process by which a customer authorizes the transfer of his account to the supplier.
Transaction documentContracts and forms used by a supplier to enroll a customer for service.
VerificationCustomer validation of his intent to enter into a contract and receive service from a supplier.
Verification processAn action by means of written, audio or electronic documentation by which a customer validates his intent to enter into a contract and receive service from a supplier.

References: § 111
 § 2241
 § 2203
 § 54
 § 62
 § 2803
 § 2803
 § 2202
 § 2202
 § 2202
 § 2242