Source: http://www.seatcovers24.com/general-terms-and-conditions
Timestamp: 2019-04-22 08:12:49+00:00

Document:
The following conditions govern the contractual relationship between the Seller SeatCovers24.com- Lederausstattung GmbH, Kaiserin-Augusta-Allee 14, 10553 Berlin (in the further SeatCovers24.com) and the respective buyer at the Internet presence www.SeatCovers24.com.
The products presented by SeatCovers24.com on SeatCovers24.com do not constitute an offer following §145 f. BGB.
You can send us an inquiry or place an order.
By completing and submitting the form as a "request/inquiry" you make a non-binding request to SeatCovers24.com regarding the availability of your car model as well as your design wish. First, you will receive an automatic copy of the receipt of your request by e-mail to the e-mail address you provide. This is not an offer and / or acceptance of SeatCovers24.com, we cannot guarantee the availability of leather covers for all vehicle models. If it is available, you will receive an individual offer from us within 48 hours. This constitutes an offer within the jurisdiction of § 145 BGB. By confirming this, you accept the binding offer with the given data and conditions. The confirmation can take place in the form of a formless e-mail or by concluding acceptance by transfer of the purchase price. This confirmation confirms the purchase contract. Before the final confirmation, you have the possibility to recognize and correct input errors. After each change, you will receive a new order offer that you must accept again, as far as all your wishes are concerned.
By completing the form as an "order", you submit an offer in accordance with § 145 BGB regarding the car model and the design. First, you will receive an automatic copy of the receipt of your request by e-mail to the e-mail address you provide. This is not to be regarded as an acceptance of SeatCovers24.com as SeatCovers24.com cannot guarantee the availability of leather trim for all vehicle models. You will then receive an individual order acceptance.
If we change your offer then this represents a new offer on our part. You can accept this by responding to the e-mail or confirming it by telephone.
All prices are final prices, including VAT.
The customer will not be responsible for any shipping costs within Germany for advance payment. In the case of payment by Cash on Delivery, we charge € 18 per order within Germany. Cash on delivery to other European countries is not possible. For delivery by prepayment the shipping price is 18 € for European countries abroad.
For Switzerland, the shipping costs are 35 € by advance payment. Cash on delivery is also not possible here.
For the rest of the countries the shipping price must be agreed individually. Cash on delivery is excluded from the start.
For the ordering of individual items within Germany, shipping costs in the amount of 4.90€ will be billed. Within Europe the shipping price is 18 €. Outside of Europe, you must be requested separately. The COD charge is 18 € regardless of country.
Immediate available goods are distinguished by the fact that they are in stock and can be dispatched within 2 working days after the payment is received or confirmation has been sent out (for cash on delivery). The design and the vehicle models can only be selected to a limited extent.
On the contrary, according to customer specifications, all available models are possible and the customer can freely choose within the possible material colours as well as the colours of the seams. Extras are also possible.
Unless stated otherwise in the offer, we will ship the goods within 2 business days into the dispatch after the payment is received (payment in advance). In the case of cash on delivery, the order will be delivered after we receive the confirmation of the order from the customer within 2 working days. The working days are from Monday to Friday only.
The production according to customer specification is bounded with a delivery time of 2-3 weeks. Production will start only when the whole amount of the purchase price or alternatively an amount of 25% of the total purchase price as deposit is received.
Payment can be made by advance payment PayPal, cash or cash on delivery. For payments with cash on delivery, please refer to § 3 of the General Terms and Conditions (COD is restricted).
When choosing the payment method advance payment and Paypal, please use the name SeatCovers24.de as Bank Account Information. The invoice amount must be transferred to our account within 10 days after acceptance of the order offer.
In the case of goods made after customer specification a deposit of 25% can be made. The remaining amount is due upon receipt of the goods from manufacturer to us and a notification will be sent to the customer. If advance payment is chosen as payment method, the rest of the amount must be wired within 3 days upon the receipt of the notification. If the remaining amount is paid by cash on delivery, please note that a COD charge of 18 EUR will be added.
You have the right to revoke this contract within fourteen days without giving any reasons. The period of revocation shall be fourteen days from the day you or one of your third party, who is not the carrier, who has or have received the goods. To exercise your right of revocation, you must contact us (SeatCovers24.com LEDERAUSSTATTUNG GmbH – Kaiserin-Augusta-Allee 14 - 10553 Berlin) using a clear statement means (for example, a letter by mail, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.
You can use and fill the sample revocation form or any other clear statement as well from our website, SeatCovers24.com electronically and submit it.
If you use this option, we will immediately inform you (e.g. per E-mail) a confirmation of the receipt of such a revocation.
If you revoke this contract, we will repay you all the payments we receive from you, including the cost of delivery (except for the extra costs that you must pay due to the different type of delivery that you have chosen instead of the standard delivery offered by us, e.g. express or subsequent deliveries), immediately and at the latest within fourteen days from the day which the notification of your revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly notified us otherwise; In no case will you be charged for these repayment fees.
We can refuse the repayment, until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods immediately and no later than fourteen days from the date on which you inform us of the revocation of this agreement, to SeatCovers24.com / LEDERAUSSTATTUNG GmbH – Kaiserin-Augusta-Allee 14 - 10553 Berlin. The deadline will be pertained if you send the goods back to us before the end of the deadline of 14 days.
You bear only the direct costs of returning the goods.
To the topic revocation acc. § 312d IV No. 1 German Civil Code (BGB) shall not apply to leather upholstery, which is made according to special customer specification in material, colour and model. No standard equipment listed, but only those which are finished specifically according to the personal needs of the customer. The statutory warranty rights (rights of the buyer such as supplementary performance) according to Sections 437, 434, 433 BGB shall remain unaffected by this exception and shall continue to apply to the original purchaser and shall not be transferable to a second purchaser.
The delivered goods remain the property of SeatCovers24.com until the completion of payment.
The warranty is governed by the general statutory provisions (§§ 437 ff. BGB).
The manufacturer ZACASi gives a 3-year manufacturer's warranty on all original leather accessories of the brand ZACASi. The statutory warranty remains unaffected by the guarantee. The warranty is 3 years starting from the first purchase.
For whom is the guarantee?
The warranty applies only to consumers. Consumers are acc. § 13 of the German Civil Code (BGB) natural persons who have concluded the contract for their commercial or independent professional activities.
What is covered by the guarantee and what is not?
The ZACASi warranty covers material and processing defects. In the case of such errors, ZACASi will repair or replace the relevant article.
The product must be used properly and under normal conditions. The warranty does not cover damage resulting from normal wear and tear due to negligence, improper handling, misuse, abrasion, exposure to extreme temperatures, acids or solvents.
All returned items must be inspected by ZACASi and approved as a guarantee case before a repair or replacement is performed.
How do you make the guarantee?
To assert a warranty claim, please send an e-mail (mail@SeatCovers24.com) to the respective sales partner (seller, in this case SeatCovers24.com), describing the complaints. To this e-mail, please attach pictures of the complained product condition.
This email will be forwarded to ZACASi and an agent will check the photos to see if there is a guarantee claim.
If it is guarantee claim case, you will be notified by SeatCovers24.com by e-mail. A new part will be sent to you within 3 weeks.
If the handler cannot make a clear decision whether it is guarantee case due to the unclear picture, you will be notified to return the defective part to SeatCovers24.com. This part will then be forwarded it to ZACASi.
The test/check of the part will take duration of 1 week. You will then be notified by SeatCovers24.com of the results of the investigation by e-mail.
If it is guarantee case, you will receive a spare part in 3 weeks. You will be reimbursed for the cost of your sending.
The replacement delivery will take 3 weeks, since the spare part must be newly made.
If no guarantee case is given, the defective part will be returned to you free of charge.
To whom do I have to make a claim?
For the warranty claim, please contact your sales representative, where you purchased the leather equipment, in this page it will be SeatCovers24.com.
Where does the warranty apply?
The guarantee applies to the entire Federal territory.
The goods are presented in the internet shop by pictures. The actual goods which will be delivered may differ slightly from the illustrations. We reserve the right to make changes to the products for development and to improve them, as well as minor colour changes as well as the change of the style of the seam of the products. The seller is entitled to deliver the changed version of the purchased item. If the requested goods are not available for shipping out, the seller has the right not to deliver the goods.
The customer can at any time send to SeatCovers24.com photos of his car with the seats so SeatCovers24.com can publish them. This includes photographs before and after the installation of the covers. If the customer sends us photographs, he hereby irrevocably grants the usage and utilization rights, exclusively in terms of time, space and scope, to all possible copyrighted photographs and videos (picture and sound material). It also covers any potential uses which are still unknown at the time the contract is concluded. However, the transfer of rights does not extend exclusively to the reproduction right, the right of redistribution, the right to broadcast and the right to spread as well as all other forms of economic usage and exploitation. Seat-syler.com as well as ZACASi is entitled to transfer the rights to a third party in exclusive or non-exclusive form or to grant third parties exclusive or simple usage rights for these media. The customer waives within the scope of the legally permissible all other rights granted to him as an author or other proprietor of the copyright in these results, especially to the right to attribution and to the making available of the work. There is no claim for compensation by the customer. SeatCovers24.com respects the data protection.
We collect, store and process data within the scope of the statutory provisions for the initiation, conclusion, processing and reverse transaction of a sales contract.
When visiting our website, the IP address, date and time, the browser type and the operating system of your PC as well as the pages you are looking at by your actual logged on PC will be tracked. However, to conclude the personal data tracking are not possible and not intended.
The personal data which you provide to us, for example, in the case of an order or inquiry via e-mail (e.g. your name and your contact data), will only be processed for correspondence with you and only for the purpose to which you provided us the data. We only pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of the goods. For the processing of payments, we will pass on your payment data to the credit institution which is responsible for the payment.
We assure that we will not pass on your personal data to third parties, unless we are legally obliged to do so or you have given our prior a written consent. If we use third-party services for the execution and processing of processing processes, the provisions of the Federal Data Protection Act shall be complied with.
Personal data which have been communicated to us through our website will only be stored until the purpose for which they have been entrusted to us is fulfilled. If storage and tax retention periods are to be observed, the duration of the storage of certain data may be up to 10 years.
If we refer our internet offer to or link it to third-party websites, we cannot assume any liability or responsibility for the correctness or completeness of the content and the data security of these websites. Since we do not have any influence on the compliance of data protection regulations by third parties, you should check the respective offered data protection clarifications separately.
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Only German law applies. This choice of law applies to a consumer only insofar as no compulsory statutory provisions of the state in which he is domiciled or habitually reside are restricted.

References: §145
 § 145
 § 145
 § 3
 § 312
 § 13