Source: https://www.tellpass.ch/en/privacy_policy/
Timestamp: 2019-04-24 08:33:15+00:00

Document:
The website of TUZ Transportunternehmungen Zentralschweiz (hereinafter referred to as "Tellpass") is subject to Swiss data protection law, in particular in accordance with the Federal Data Protection Act (DSG) and any applicable foreign data protection law such as the Basic Data Protection Ordinance (DSGVO) of the European Union (EU). The EU recognises that Swiss data protection law guarantees adequate data protection.
Our website is accessed via transport encryption (SSL/TLS).
Thank you very much for your interest in our company. Data protection has a particularly high priority for us. It is generally possible to use the Tellpass Internet pages without providing any personal data. However, if a person concerned wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned. The processing of personal data, for example the name, address, e-mail address or telephone number of a person concerned, is always carried out in accordance with the statutory data protection requirements. By means of this data protection declaration, our company wishes to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, this data protection declaration will inform the persons concerned about their rights.
As the authority responsible for processing, Tellpass has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, each person concerned is free to transmit personal data to us by alternative means, such as telephone.
When you visit our website, we initially collect and use only the data specified in Section 3. In addition, we only process the personal data of our users to the extent necessary to provide a functioning website and our content and services. The collection and use of personal data of our users regularly only takes place with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.
Insofar as we obtain the consent of the data subject for the processing of personal data, the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data.
In the processing of personal data required for the performance of a contract to which the data subject is a party, the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first interest, the Federal Act on Data Protection (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO shall serve as the legal basis for the processing.
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. The log files contain IP addresses or other data that enable the user to be identified. This could be the case, for example, if the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data.
The data is also stored in the log files of our system. These data are not stored together with other personal data of the user. The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
The legal basis for the temporary storage of data and log files is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. Technical server log files are automatically deleted after 365 days.
The legal basis for the processing of personal data using cookies is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO.
The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data by our order data processing partner. The other personal data processed during transmission serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during transmission serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The legal basis for the processing of the data is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of an e-mail transmission is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is the Federal Data Protection Act (DSG) or, if and to the extent applicable, Art. 6 para. 1 lit. b DSGVO.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail (contact form), he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued and the revocation must be made by telephone.
If personal data is processed by you, you are the "person concerned" within the meaning of the Federal Data Protection Act (DSG) or, if and to the extent applicable, the DSGVO and you have the following rights vis-à-vis us as the person responsible. You can make use of your rights by contacting us stating your request.
Any person affected by the processing of personal data has the right to demand that the data controller restrict the processing if the conditions laid down by the legislator in the Federal Act on Data Protection (DPA) or, if and to the extent applicable, in Art. 18 para. 1 DPA are met.
Any data subject involved in the processing of personal data has the right to obtain personal data concerning him or her which have been provided by the data subject to a controller in a structured, common and machine-readable format. He also has the right to transfer this data to another data controller without being hindered by the data controller to whom the personal data was provided, provided that the processing is based on consent in accordance with the Federal Data Protection Act (DPA) or, if and to the extent applicable, Art. 6 para. 1 letter a DPA Regulation or Art. 9 para. 2 letter a DPA Regulation or on a contract in accordance with Art. 6 para. 1 letter b DPA Regulation and the processing is carried out using automated procedures.
Any person concerned by the processing of personal data has the right to object at any time to the processing of personal data concerning him or her on the basis of the Federal Act on Data Protection (DPA) or, if and to the extent applicable, Article 6(1)(e) or (f) of the DPA for reasons arising from his or her particular situation. This also applies to profiling based on these provisions.
In the event of objection, the company will no longer process the personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.
If the Company processes personal data for the purpose of direct marketing, the data subject has the right to object at any time to the processing of the personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected with such direct advertising. If the data subject objects to the processing for direct marketing purposes, the personal data shall no longer be processed for those purposes.
You have the right to revoke your data protection consent at any time. The revocation of your consent does not affect the lawfulness of the processing carried out on the basis of your consent until you revoke it.
Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State in which you reside, your place of work or the place where the alleged infringement is suspected, if you believe that the processing of your personal data violates the Federal Data Protection Act (DSG) or, if and to the extent applicable, the DSGVO.
On our website, the Google Maps map service is used via an API (programming interface). Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The operator of this site has no further influence on this data transfer.
You can find more information on data protection at Google under the following link: https://www.google.de/intl/de/policies/privacy/.
This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.
We only use this data in order to answer your message via chat in an optimum manner and in a way that is tailored to you. The processing of your chat request constitutes our legitimate interest within the meaning of Art. 6 para. 1 point f GDPR. You can object to this data processing at any time (see Section 13 Contact).
You are personally responsible for the messages and the content you send to us via the chat function. We recommend that you do not send any sensitive information via the chat function. Only the personal data you send to us voluntarily during the chat will be collected. You are therefore in control of which information you send us. In order to answer your chat queries, we may request additional information from you, such as your e-mail address and telephone number, etc. We will only collect personal data from you which we require to process and answer your query or to provide the services requested.
With regard to the chat function, we work with the tool Zendesk Chat from the company Zendesk Inc., San Francisco, California, USA. The chat data is stored by Zendesk on a server in a Member State of the European Union.

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