Source: https://www.rodel.at/en/imprint/
Timestamp: 2019-04-22 16:04:57+00:00

Document:
If personal data are collected or presented on these pages, this is always done on a voluntary basis.
The protection of personal data is important to us. Therefore, the processing of personal data takes place in accordance with the applicable European and national legislation.
Of course, you can withdraw your consent (s) at any time with effect for the future. Please contact for this purpose the person responsible according to. § 1.
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. It may also be stored if provided for by the European or national legislator in EU regulations, laws or other regulations to which we are subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.
b) Affected person means any identified or identifiable natural person whose personal data are processed by the controller.
(c) processing means any process or series of operations performed with or without the aid of automated processes in relation to personal data, such as the collection, collection, organization, ordering, storage, adaptation or modification, reading out, queries, processing Use, disclosure through transmission, dissemination or any other form of provision, reconciliation or association, restriction, erasure or destruction.
d) profiling is any type of automated processing of personal data, which consists in using that personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health to analyze or predict personal preferences, interests, reliability, behavior, location or location of this natural person.
e) Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data are personal information is not assigned to an identified or identifiable natural person.
g) the processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
(j) Consent is any expression of will voluntarily and unequivocally made by the data subject in the form, in the form of a statement or other unambiguous confirmatory act by the data subject, to indicate to the data subject that they are involved in the processing of their personal data Data agrees.
(2) The legal basis for the temporary storage of the log files is Art. 6 para. 1 p. Lit. f) GDPR.
a) to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session.
For these purposes, our legitimate interest in the processing of data pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR.
(4) The data will be deleted as soon as they are no longer necessary to achieve the purpose – in this case, at the end of the usage process. In the case of storing the data in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses are deleted or anonymized so that the calling client can no longer be assigned.
(5) The collection of data for the provision of the website and the storage of the data in log files is imperative for the operation of the website, which is why there is no contradiction.
(1) This website uses so-called cookies. Cookies are small text files that, as soon as you visit a website, are sent from a web server to your browser and stored locally on your device (PC, notebook, tablet, smartphone, etc.) and stored on your computer and the user (us) provide certain information. Cookies do not harm the computer and contain no viruses. Each cookie contains a characteristic string (so-called cookie ID), which enables a unique identification of the browser when the website is called up again.
(4) The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) sentence 1 lit. f) GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is in the presence of the consent of the user Art. 6 para. 1 p. 1 lit. a) GDPR.
The purpose of using technically unnecessary cookies is to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer. This information is used if you visit the website again with the same device, automatically recognize you and make navigation easier for you.
(1) We offer you the opportunity to register on our website by providing personal information. The data is entered into an input mask and transmitted to us and stored. A transfer of these data to third parties is generally not, unless there is a legal obligation to pass on or the disclosure of the criminal or legal prosecution serves.
All information can be managed and changed in the protected customer area.
(2) For the registration we use the so-called double-opt-in-procedure. This means that after you have registered, we will send you an e-mail to the e-mail address in which we ask you to confirm that you wish to be registered. If you do not confirm your registration within 48 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to inform you about possible misuse of your personal data.
(3) Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 sentence 1 lit. a) GDPR. If the registration serves the fulfillment of a contract of which you are a party or the implementation of pre-contractual measures, then additional legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. b) GDPR.
(5) The data will be deleted as soon as they are no longer necessary for the purpose of their collection. This is the case during the registration process for the performance of a contract or for the performance of pre-contractual measures if the data is no longer necessary for the execution of the contract. Even after the conclusion of the contract, a need to store personal data of the contracting party may exist in order to fulfill contractual or legal obligations. Continuing obligations require the storage of personal data during the contract period. In addition, warranty periods must be observed and the data saved for tax purposes. The retention periods that can be observed here can not be determined on a flat-rate basis, but must be determined on a case-by-case basis for the respective contracts and contractual parties.
(6) If the data are necessary for the fulfillment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible, as far as contractual or legal obligations do not preclude a deletion. Otherwise, you are free to delete the personal data given at registration completely from the database of the controller by the person responsible in accordance with. § 1 via e-mail or postally explain the revocation. In this case your data will be deleted immediately.
For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement. Alternatively, contact via the provided e-mail address is possible. In this case, the personal data transmitted by e-mail will be stored. As far as this information about communication channels (eg e-mail address, telephone number), you also agree that we may also contact you via this communication channel to answer your request. In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.
(2) Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 sentence 1 lit. a) GDPR. The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) sentence 1 lit. f) GDPR. If the e-mail contact aims to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1S. 1 lit. b) GDPR.
(3) The processing of the personal data from the input mask serves us only for processing the contact. Of course, we will only use the data from your e-mail inquiries for the purpose for which you provide us with these when contacting us. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. This is also our legitimate interest.
(4) The data will be deleted as soon as they are no longer necessary for the purpose of their collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified. The additional personal data collected during the sending process will be deleted after a period of thirty days at the latest. If the e-mail contact aims at the execution of a contract, the data will be deleted after expiration of the legal (commercial or tax) storage periods required for this.
(5) You have the opportunity at any time to revoke your consent to the processing of the e-mail and its contents. In such a case, the conversation can not continue. Please contact for this purpose the person responsible according to. § 1. However, this revocation option only exists if the e-mail contact does not serve to prepare or execute a contract.
Our website uses SSL encryption in case of transmission of confidential or personal data. This encryption is used, for example, in payment transactions as well as in inquiries to us via this website. To make sure that this encryption is actually active, this is to monitor from your side. The status of the encryption can be recognized by the browser line, which changes from “http: //” to “https: //” in the case of encryption. In the case of encryption, your data is not readable by third parties. If the encryption is not active, please contact us with confidence via another contact option.
(2) The legal basis is Art. 6 para. 1 sentence 1 lit. b) DS-GMO. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR.
(3) The compulsory information provided is required to fulfill the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your order, if necessary to check the creditworthiness or recovery of a claim and for the purpose of technical administration of the websites. The voluntary information is used to prevent abuse and, if necessary, to investigate criminal offenses. We may also process the data you provide to inform you of other interesting products from our portfolio or to provide you with informational emails.
(4) The data will be deleted as soon as they are no longer necessary for the purpose of their collection. Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years after execution of the contract. However, after five years, we are limiting processing, ie. H. Your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we store the data during the entire contract period and for a period of ten years thereafter (see above). With regard to the voluntarily provided data, we will delete the data at the end of five years after the execution of the contract, as long as no further contract with the user is concluded during this time; In this case, the data will be deleted at the end of five years after the last contract has been executed.
(5) If the data are required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible, unless contractual or legal obligations preclude deletion. Otherwise, you are free, the personal data given at registration completely from the database of the responsible person. § 1 delete. With regard to the voluntary data, you can at any time the revocation against the person responsible acc. § 1 explain. In this case, the voluntary data will be deleted immediately.
(1) We have included YouTube videos in our online offering, which are stored on http://www.YouTube.com and directly playable from our website. By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website.
• Device-specific information, for example the hardware used; the version of the operating system; Unique device ID and information about the mobile network including your phone number.
• For more information about the data collected by Google, INC, please see the following link: https://policies.google.com/privacy?hl=en&gl=en.
This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account.
(2) The legal basis for the processing of personal data is Article 6 (1) sentence 1 lit. f) GDPR. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
(3) The integration of the videos serves to make the website more graphic for the user and to increase the search engine ranking of the website on Google in a more targeted way to refer to our own produced videos. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. This is also our legitimate interest.
(4) If you do not wish to be associated with your profile on YouTube, you must log out before activating the button.
(5) The duration of storage depends on the retention periods on YouTube.
(6) You have the right to object to the formation of these User Profiles, and you must comply with YouTube to use them.
(1) On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature. By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website.
This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account.
(2) The legal basis for the processing of personal data is Article 6 (1) lit. P.1 GDPR. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
(3) Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. If you do not wish to be associated with your profile on Google, you must log out before activating the button.
(4) You have the right to object to the formation of these user profiles, and you must contact Google to exercise them.
(5) The duration of storage depends on Google’s retention periods.
These are automatically stored by him in so-called server log files (see § 3), which your browser automatically transmits.
The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics with the extension “_anonymizeIp ()”. The software is set so that the IP addresses are not completely saved, but only in abbreviated form. In this way, an assignment of the shortened IP address to the calling computer is no longer possible. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. However, the IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
(2) The legal basis for the processing of personal data is Art. 6 para. 1 sentence 1 lit. f) GDPR. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
(3) On our behalf, Google will use this information to evaluate your use of the website and to compile reports on website activity. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. In these purposes, our legitimate interest lies in the processing of the data. The anonymisation of the IP address sufficiently takes into account the interest of users in their protection of personal data.
(4) The data will be deleted as soon as they are no longer needed for our recording purposes. In our case, this is the case after five years.
Page by pressing the lighted box. In this case, a so-called “opt-out cookie” will be installed on your computer in your browser, with the result that no more session data will be collected. Please note, however, that if you delete your cookies on the computer, you must also delete this opt-out cookie and then reactivate it if necessary.
(7) To the extent that you visit our website with your mobile device, you can object to its use by deactivating GoogleAnalytics by clicking on the following link: Disable Google Analytics < / a>. In this case, a cookie is set in your browser, which tells Google to stop the tracking.
(1) We use the Google Conversion Tracking service on our website to evaluate Google AdWords. It is an analytics service provided by Google Inc. (Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze the browsing behavior of our users. The software sets a cookie on your computer (for cookies see § 4), so-called “conversion cookie”. If individual pages of our website are accessed, Google will store information. The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there. If you visit certain pages from us and the cookie has not expired, we and Google may recognize that the ad was clicked and you were redirected to our page.
(2) However, we ourselves do not receive any personal information.
(3) The information obtained using the conversion cookie is used to compile statistics for us. It tells us the number of people who clicked on our ad and were redirected to a conversion tracking tag page. By analyzing the data obtained, we are able to compile information about the use of our advertisements. In these purposes, our legitimate interest lies in the processing of the data.
(4) The legal basis for the processing of personal data is Article 6 (1) sentence 1 lit. f) GDPR. For cases where personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
(5) The cookie loses its validity after 30 days. Since we do not collect any data, it will not save. As far as Google Inc. collects data, we have no control over the deletion deadlines.
(1) This website uses Google AdSense. This is a promotional advertising service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google AdSense is an online service that provides third-party advertising mediation. Google AdSense is based on an algorithm that selects advertisements displayed on third-party websites in accordance with the contents of the respective third-party website. By visiting our website, Google receives the information that you have accessed our website.
(3) We have no influence on the collected data, nor are we aware of the full scope of data collection and storage duration. Your data will be transmitted to the USA and evaluated there. If you are logged in with your Google account, your data can be assigned directly to it. If you do not want to associate with your Google profile, you’ll need to log out. It is possible that this information will be shared with Google’s affiliates, third parties and government agencies.
(4) We are interested in showing you advertisements that may be of interest to you in order to make our website more interesting to you and to finance it. It collects statistical information about you, which is processed by our advertising partners. These ads can be seen by the “Google ads” reference in the ad. However, Google will not merge your IP address with other data you have stored.
(5) The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f DS-GMO. For cases where personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
a) By setting your browser software accordingly, in particular, the suppression of third party cookies will prevent you from receiving any third party advertisements; however, you may not be able to use all features of our web pages in this case.
Furthermore, the cookies can be deleted at any time via the browser.
(7) Google AdSense also uses so-called counting pixels. A counting pixel is a miniature graphic that is embedded in web pages to enable log file recording and log file analysis, whereby a statistical evaluation can be performed. Using the embedded pixel, Google can detect if and when an internet page was opened by an affected person and which links the affected person clicked on. Counting pixels are used, among other things, to evaluate the flow of visitors to a website.
(1) This website uses Google Adwords. This is a promotional advertising service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
(2) Google AdWords allows an advertiser to set keywords that will display an ad in Google’s search engine results only when the search engine retrieves a keyword-related search result. On the Google Network, the ads are distributed on topical Internet pages using an automated algorithm and according to pre-defined keywords.
(4) The cookies allow Google to recognize your internet browser (see also § 4). If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not expired, Google and the customer will be able to detect that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can not be tracked via the websites of Adwords customers. We receive only statistical evaluations provided by Google. On the basis of these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we can not identify the users on the basis of this information. If you are registered with a service provided by Google, Google may associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a chance that the provider will find and store your IP address. We ourselves do not collect and process any personal data in the aforementioned advertising measures.
(5) Due to the marketing tools used, your browser will automatically establish a direct connection to the Google server. We have no influence on the collected data, nor are we aware of the full extent of data collection and storage duration. Your data is transferred to the USA and evaluated there. By including AdWords Conversion, Google receives the information that you have accessed the relevant part of our website or have clicked on an ad from us; Furthermore, both Google and us will receive information about the conversion cookie as to whether you generated revenue from an AdWords ad on our website.
(6) Remarketing: In addition to Adwords Conversion, we use the Google Remarketing application. This is a feature that allows us to show advertisements to such internet users that have previously been on our website. This should be displayed interest-relevant advertisements. This is done by means of cookies stored in your browser, which records and evaluates your usage behavior when visiting various websites by Google. With each visit to a website on which Google Remarketing’s service has been integrated, the person’s browser automatically identifies with Google. This is how Google determines your previous visit to our website. As part of this technical process, Google receives knowledge of personal information, i. about your IP address or your surfing behavior. A combination of the data collected during the remarketing with your personal data, which may be stored by Google, does not occur according to Google. However, these data are also transmitted to Google in the US and stored there.
(7) The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. f DS-GMO. For cases where personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
d) by permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. Please be aware that if you do this you may not be able to use all features of this offer.
(9) For more information about privacy at Google, see http://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. visit.
(1) This website uses Google DoubleClick. This is a promotional advertising service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. DoubleClick transfers data to the DoubleClick server with every impression, click, or other activity. Each of these data transfers triggers a cookie request to your browser. If the browser accepts this request, DoubleClick sets a cookie (see Cookies, § 4). Your browser will be assigned a pseudonymous identification number (ID) to check which ads have appeared in your browser and which ads have been viewed. The cookies enable Google and their partner websites, including us, to display ads based on previous visits to our or other websites. Each time you visit one of our individual pages that has a DoubleClick component integrated into it, the Internet browser will automatically prompt you to submit data to Google for online advertising and commission billing purposes.
(2) DoubleClick also allows the cookie ID to track conversions. For example, conversions will be tracked if you’ve previously seen a DoubleClick ad, and then you’re making a purchase on the advertiser’s website with the same internet browser.
(3) The cookies do not collect personal data. However, a DoubleClick cookie may contain additional campaign identifiers. A campaign ID identifies the campaigns you’ve already been in contact with.
(4) We have no influence on the data collected, nor are we aware of the full extent of the data collection and the duration of storage. Your data will be transmitted to the USA and evaluated there. If you’re logged in with your Google Account, your details may be associated with it.
(5) The purpose of the cookie is to optimize and display advertising that may be of interest to you in order to make our website more interesting to you and to finance it. This can also be used to create or improve reports on advertising campaigns and to avoid duplicating the same advertising.
(6) The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f DS-GMO. For cases where personal information is transferred to the US, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.
b) By permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome under the link https://www.google.com/settings/ads/plugin. Please be aware that if you do this you may not be able to use all features of this offer.
6. Right to Data Portability.
(2) You have the right to request information about whether the personal data concerning you are transmitted to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer.
You have a right to immediate correction and / or completion to the controller, provided that the personal data you process is incorrect or incomplete.
(2) If the processing of personal data relating to you has been restricted, such data may be stored only with your consent or for the purposes of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for the purposes of: important public interest of the Union or of a Member State. If the limitation of the processing after the o.g. Conditions are restricted, you will be informed by the person responsible before the restriction is lifted.
b) You revoke your consent, to which the processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
c) According to. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to Processing.
e) The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
f) The personal data relating to you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
(2) If the person responsible has made the personal data relating to you public and is in accordance with. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.
If you have asserted the right of rectification, erasure or restriction of the processing to the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been notified of this rectification / erasure / restriction of processing is impossible or involves a disproportionate effort. You have a right to the person responsible to be informed about these recipients.
(2) In exercising this right, you also have the right to obtain that personal data relating to you be transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of others may not be affected.
4. In order to assert the right to data portability, the data subject may, at any time, contact the controller.
(1) You have the right at any time, for reasons arising from your particular situation, against the processing of personal data relating to you, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.
(2) The controller no longer processes the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of asserting, exercising or defending legal claims.
(3) If the personal data relating to you are processed in order to operate direct mail, you have the right to object at any time to the processing of your personal data for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
(4) Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to opt-out by means of automated procedures that use technical specifications.
(5) In order to exercise the right of opposition, the data subject may directly contact the controller.
You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. You can contact the responsible person for this.
(2) However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g DSGVO applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.
(3) With regard to the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard the rights and freedoms as well as their legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, own position and to contest the decision.
(4) If the data subject wishes to rely on automated decision-making rights, he may, at any time, contact the controller.

References: § 1
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