Source: https://au.herbatint.com/en/press?page=3
Timestamp: 2019-04-26 06:05:19+00:00

Document:
Bleached or treated hair: what should you do?
Lots of advice and tips for your hair’s beauty and health!
Hair colouring can cause skin irritation on certain individuals, so it is recommended to perform a sensitivity test 48 hours before using it.
Please remember to keep the product away from children and store it in a cool and dry place, away from the direct light. It is not intended to dye eyelashes, eyebrows, beards or mustaches. You should immediately rinse your eyes in case of contact with the product.
For more information, read the FAQs on the FAQ page or read the leaflet cautions inside Herbatint package.
All rights on the contents of this website are reserved according to legislation in force.
The reproduction, publication and distribution, total or partial, of the completely original material contained in this site (including, for example but not limited to text, images, and graphics) are expressly forbidden without a written authorization.
Texts, information, all data published on this website as well as links to other websites are for sole general information purposes without any official commitment.
Antica Erboristeria disclaims all liability for any inaccuracy or omission of any kind and for any direct, indirect or incidental damage resulting from the reading or the use of the information published on its website, or relating to any kind of contents of its website, or any access and use of the contents of any third party website.
The new European regulation on the protection of personal data, commonly known as GDPR and in detail European Regulation 2016/679, is applicable in the EU from 25 May 2018. The main goal of the new regulation is to guarantee that the “personal data" of individuals is managed correctly and not used for purposes other than those duly justified.
Antica Erboristeria S.p.A. only uses information about you that is necessary to facilitate contact in progress between the customer and Antica Erboristeria S.p.A., for the commercial relationship with your company. We generally have information on the name and contact details, such as e-mail address, phone number, etc., and do not acquire or keep information that could be considered “sensitive�?.
Antica Erboristeria S.p.A. will use the related information for routine purposes, as part of commercial relations with your company, for example ordinary communication related to our products or services, including marketing information and communications, or invitations to certain events or general information on Antica Erboristeria S.p.A.
If you would like us to, we would be delighted to provide the customer with more information on what data Antica Erboristeria S.p.A. is holding and how they are used. In any case, the customer has the right to ask Antica Erboristeria S.p.A. to correct inaccurate data or erase them if not needed. He/she also has the right to object to receiving information by e-mail or in other ways, for example advertising material.
Rights granted by the regulation include you being able to ask for data to be erased, exercising your right to be forgotten. Once the request has been made, it will be examined by our staff so that we may complete the data erasure process.
With reference to what is set forth in Italian Legislative Decree 196/2003 “Personal data protection code�?, and EU Regulation 2016/679, in particular related to Articles 12 and 13, we would like to inform you that your personal data will be processed pursuant to the rules and regulations in force.
Antica Erboristeria S.p.A. with registered office at Fara in Sabina (Rieti) at SR 313 Km 2.8, continuously undertakes to adopt technical and organisational solutions to guarantee high standards of lawfulness, security and protection in the processing of personal data. It implements the requirements of the General Data Protection Regulation of the European Union (hereinafter "GDPR", acronym for General Data Protection Regulation) and other legal provisions including, in particular, those in the personal data protection code (hereinafter "Privacy Code" or "Code").
1. Who is the data controller?
Antica Erboristeria S.p.A with registered office at Fara in Sabina (Rieti) at SR 313 Km 2.8 is the controller of the processing of your personal data according to the GDPR and the Code.
2. What data do we process? Personal data are any type of information related to an identified or identifiable individual.
Data provided by you: all the data you provided to request the purchase/sale of goods and/or supply of a service. As an example that data could be: your name and surname, your contact details (including address, phone number and e-mail address), profession, date and place of birth, tax code. Providing that information, if required by the contract or essential for executing it, is a necessary requirement to finalise the Contract; not providing those data could make it impossible to finalise the Contract and/or for www.herbatint.com to provide the relative services and products.
www.herbatint.com does not acquire and does not process personal data categories such as, for example, information that reveals your racial origin, your political opinions, your religious or philosophical convictions.
3. On what legal bases and based on what laws will we process your data?
• Consent Art. 6(1) paragraph 1(a), Art. 7 GDPR): we will process certain Data solely with your prior, free, specific consent. You are free to revoke the consent given at any time, with future effects.
• Execution of a contract: in order to finalise and execute the contract requested we need access to and have to process certain Data.
• Compliance with a legal obligation Art. 6(1) paragraph 1(c) GDPR): in order to guarantee conformity with those provisions we need to process certain Data.
4. For what purposes are your Data processed?
We will only process your data for purposes permitted by data protection rules and regulations, such as: a) purposes that have your prior approval; b) processing data to execute the contract; c) execution of pre-contractual measures on your request; d) fulfilment of legal obligations we are subjected to; e) to safeguard our legitimate interests or the legitimate interests of third parties, except when your interests prevail over them; f) to ascertain, exercise or defend a right or legal claim; g) for relevant reasons of public interest; h) marketing and advertising, in particular direct marketing activities.
- Customer service: to offer you a valid customer service, we will process your Data regularly, so that we may, for example, provide you with complete advice. Moreover, solely to improve the quality of the customer care and personnel training processes, we may process your personal data collected through sample registration of phone calls, in compliance with privacy regulations and the provisions of the Authority for the protection of personal data.
- transfer of data to third parties solely to manage the request if made in the “remote�? mode through video, internet and solely for the personal Data requested of operators of the platforms used for these procedures.
i) Market surveys, possibly based on profiling activities: we conduct market surveys on the interests of our customers, to make them interesting, targeted offers. This includes, for example, studies of customer satisfaction with our services. Related to market surveys, we only process – whenever possible – anonymised, aggregated data. However, for those activities we may process your personal data.
ii) Advertising and marketing: if you previously consented, we will process your Data to inform you of any offer that could be of interest to you and will contact you using the communication channels specifically authorised by you. The promotional and marketing activities (including taking part in competitions and prize-competitions) in question could be performed by phone, sending an SMS, email. Naturally, you may object to processing for those purposes at any time.
Besides the above, www.herbatint.com may process your data to comply with legal obligations. Therefore, to comply with any legal regulation or provision that we intend to and must comply with or for the security of Data for indispensable measures to ensure the security of your and your company’s data against external attacks and/or to prevent external attacks. Also to comply with legal obligations imposed on us and/or to prevent fraud or in a dispute. Lastly, for obligatory fiscal, accounting and administrative purposes, always in compliance with the laws in force.
In some cases, certain functionalities of the website and/or the www.herbatint.com application and/or of certain promotions and/or operations may be limited for subjects who are under the age indicated in the website www.herbatint.com and/or established by the laws in force. In those cases specific additional consent could be required to use certain services and/or functionalities.
Lastly, www.herbatint.com may process your data to safeguard the legitimate interests of Antica Erboristeria S.p.A. itself, except in case where your interests should prevail. That is done with controls on sales to improve services provided and in an aggregated, anonymous form without your identity being indicated; or for studies to improve products and services and our procedures.
5. For how long will your data be processed?
As specifically set forth in Art. 5, paragraph 1, letter e) of the GDPR, we will only store your data for the time needed to process them for the processing purposes required. If the Data need to be processed for several purposes, they will be erased automatically or saved in a format that does not enable reaching any direct conclusion on your identity, as soon as the last specific purpose has been fulfilled. So that all your Data have been erased or been made anonymous in line with the data minimisation principle and in compliance with Art. 5, paragraph 1, letter e) of the GDPR.
Indicatively, your data will be stored for the following periods: - fiscal/administrative obligations: 10 years; - regulatory obligations related to the product guarantee: 28 months; - contractual obligations for additional after-sales services: from 36 to 78 months based on the service chosen.
6) How are your data protected?
www.herbatint.com will process your personal data based on the data processing security obligations pursuant to Art. 32 GDPR. In order to guarantee an adequate Data protection level to prevent the risk of the data being used improperly or illegally, technical and organisational measures have been implemented that comply with internationally recognised IT standards; those measures are checked continuously.
7) Who will your data be shared with?
- professional consultancy and assistance.
www.herbatint.com will appoint all the above subjects as Processors, when the related conditions are met and, in any case, will bind those third parties to maintaining the confidentiality of your Data.
www.herbatint.com undertakes not to send your data outside the European Community.
Your rights. Based on the GDPR and other data protection provisions applicable, you have specific rights that cannot be restricted.
-Access rights (Art. 15 GDPR): you may request at any time to receive information on your Data stored by us. Amongst other things, that information refers to the data categories processed by us, processing purposes, where the data come from if we have not obtained them from your directly, and the recipients we could transfer your Data to, if applicable. You may receive a free copy of your Data forming the purpose of the contract.
-Right to rectification (Art. 16 GDPR): you may request that your Data be rectified. We will adopt suitable measures to make sure your Data stored by us continuously, are kept correct, complete, updated and pertinent, based on the most recent information provided to us.
• if the Data are processed illegally; with no prejudice to processing being necessary: - to comply with a legal obligation requiring the processing of your Data; in particular related to the storage period for documents established by law; - to ascertain, exercise or defend a right or legal claim.
- Right to object (Art. 21 GDPR): You may object at any time, for reasons connected to your specific situation, to your Data being processed, pursuant to Art. 6, paragraph 1, letters e) or f) of the GDPR, or if the personal data are processed for direct marketing purposes. In that case we will no longer process your Data. This latter condition does not apply if we can prove there are binding legitimate reasons justifying processing and which prevail over your interests, or if we need your Data to ascertain, exercise of defend a right in court.
- Right to revoke consent at any time (Art. 13 GDPR) if processing is based on consent – without prejudice to the lawfulness of processing based on consent granted before it was revoked, sending the relative request to the contact details given below or through the technical methods possibly made available by www.herbatint.com.
www.herbatint.com will try to manage all the requests in a suitable period and, indicatively, within 30 days except for an extension justifiably indicated and notified.
The process Controller is Antica Erboristeria S.p.A. with registered office at Fara in Sabina (Rieti) at SR 313 Km 2.8.
- by post to Antica Erboristeria S.p.A., at SR 313 Km 2.8, 02032, Fara in Sabina (Rieti).
The Data Protection Officer may be contacted directly at the following e-mail address: privacy@herbatint.com.
Antica Erboristeria S.p.A. will notify you promptly if there should be any substantial changes referred to how your Data are processed. You will be informed promptly of those changes.
Processing methods. The Controller processes the Personal Data of Users adopting security measures to block the unauthorised access, dissemination, modification and erasure of Personal Data. Processing is carried out using IT and/or data transmission tools, applying organisational methods and logics that are strictly linked to the purposes indicated. Besides the Controller, in some cases personnel involved in website organisation (administrative, commercial, marketing, legal, system administrators personnel) could have access to Data categories, as could external parties (such as suppliers of third-party technical services, postal couriers, hosting providers, computer companies, communication agencies) appointed, if necessary, as Processors by the Controller. The updated list of Processors can always be requested from the Data Controller. Data are processed in the operating offices of the Controller and in any other place where parties involved in processing are located. For further information please contact the Controller. Data are processed for the time needed to perform the service requested by the User, or required by the purposes described in this document. The User may always ask for Processing to be interrupted or for Data to be erased.
User Data are collected to enable the Controller to provide its services, and for the following purposes: Access to accounts on third-party services. The types of Personal Data used for each purpose are indicated in the specific sections of this document.
The User’s Personal Data may be used by the Controller in court or in the preliminary stages of legal proceedings for defence against abuse by the User during the use of this Application or connected services. The User declares that he/she is aware that the Controller could be required to reveal the Data at the request of public authorities.
For needs linked to its functioning and maintenance, this Application and third-party services used by it could collect system Logs; i.e. files recording interactions that may contain Personal Data, such as the User’s IP address.
More information on the processing of Personal Data can be requested at any time from the Process Controller using the contact details provided.
The persons to whom the Personal Data refer have the right, at any time, to receive confirmation of whether their data are being held by the Data Controller or not, to know their contents and where they came from, check that they are accurate and request integration, erasure, updating, rectification, that they be made anonymous or that Personal Data processed violating the law be blocked; and object, in any case, for legitimate reasons, to the data being processed. Requests must be sent to the Data Controller. This Application does not support “Do Not Track�? requests. To know whether any third-party services used support them, the User is kindly asked to consult the respective privacy policies.
If for any reason you are dissatisfied with your purchase, you may return your purchase for a prompt refund or exchange.
Refunds for items returned within thirty days (30) of the purchase date will be credited in the same form as the original payment type.
Refunds for items returned between 30 and 120 days after the purchase date will be in the form of a credit, redeemable on your next purchase.
The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
usted asumir el coste directo de devolución de los bienes.
consumidor y usuario o claramente personalizados.
 b) El suministro de bienes que puedan deteriorarse o caducar con rapidez.

References: Art. 6
 Art. 7
 Art. 6
 Art. 5
 Art. 5
 Art. 32
 Art. 6