Source: https://urbansportsclub.com/en/terms-of-service-de
Timestamp: 2019-04-18 20:36:26+00:00

Document:
represented by the Managing Directors Moritz Kreppel, Benjamin Roth, Alt-Moabit 103, 10559 Berlin, Germany, (hereinafter referred to as "Urban Sports Club" and jointly owned by companies (from Germany and abroad) which are affiliated with Urban Sports Club within the meaning of § 15 of the German Stock Corporation Act, also referred to as the "Urban Sports Club Group"), mediates contracts between sports facility operators, fitness studios, and other sports clubs on the one hand and customers who have registered as members with companies of the Urban Sports Club Group on the other. Furthermore, companies of the Urban Sports Club Group also organise events themselves, in which registered members can participate. For this purpose, Urban Sports Club provides a platform with intuitive operation under the domain www.urbansportsclub.com, on which partners and companies of the Urban Sports Club Group submit sports offers. Urban Sports Club also offers members social media functions on the platform. The membership contract is subject to the following conditions.
2. Partners are sports facility operators, fitness studios, other sports clubs or other service providers who provide external services for members on the basis of a contract with a company of the Urban Sports Club Group.
3. Registration entails the acceptance of an individual offer of group services or external services. Through registration, either a contract between the member and the partner concerning external performances enters into force, or a contract enters into force between the member and the respective company of the Urban Sports Club Group concerning a performance by the Group.
4. Operators are sports facility operators, fitness studios, other sports clubs, or other service providers who are requested by companies of the Urban Sports Club Group to provide services to members.
5. Domain is the domain www.urbansportsclub.com, which is owned by Urban Sports Club.
6. Services on own account are services provided to the members by companies of the Urban Sports Club Group on the basis of contracts for said services. For example, companies of the Urban Sports Club Group rent sports fields from operators and make these available to members to organise team sports events (e.g. football or volleyball), other types of events, or similar.
7. Third-party services are services that partners offer members through the portal, on the basis of mediation services from companies of the Urban Sports Club Group. These include courses (e.g. yoga courses), memberships in fitness studios, attendance at and participation in sporting events, or other sports-related services.
8. The Urban Sports League is a corporate football league organised by Urban Sports Club. The services provided by Urban Sports Club in connection with the Urban Sports League are services on own account.
9. Services of companies of the Urban Sports Club Group are either services on own account, mediation services or media services.
10. Media services are social media functions that Urban Sports Club makes available to its members on the platform.
11. Members are those natural persons who are customers of companies of the Urban Sports Club Group and who are registered as members of companies of the Urban Sports Club Group on the domain.
12. Membership contract is the framework contract which the member concludes with Urban Sports Club and which entitles the member to make use of Urban Sports Club's services on own account, mediation services and media services.
13. Membership month is the month for which a member has to pay membership fees, beginning on the first day of membership and ending on the day prior to the following calendar month at 12 am. For example, if a membership begins on January 14, a member's first month of membership lasts from January 14 to February 13, and the first subsequent month from February 14 to March 13.
14. Platform is the Internet platform with intuitive operation, which is made available to members through the domain and on which media services, services on own account, and external services are offered.
15. Mediation services entail the mediation of third-party services for members through companies of the Urban Sports Club Group.
17. A contract for third-party services is a contract concluded between a member and a partner for the provision of third-party services on the basis of a mediation service.
1. Urban Sports Club concludes a membership contract (§ 4) with its members, in accordance with the terms of these GTCs. Based on this membership contract, Urban Sports Club will provide its members with mediation services (§ 5). In addition, Urban Sports Club will offer services on own account on the platform, for which members can register (§ 6). Members also have access to the media services (§ 7) offered on the platform. In return, the member is obliged to pay a membership fee (§ 9).
2. Urban Sports Club will always strive to provide a regular programme of services and third-party services, which is as diverse and broad as possible; however, members are not entitled to a minimum number or scope of offers or a certain type, form, or quality of offer. In addition to these GTCs, the conditions and reservations published with these offers shall apply to said offers.
3. Urban Sports Club provides its members with a free smartphone app. The use of the most-current version of this app is a prerequisite for the use of services on own account and third-party services by operators or partners.
1. The GTCs govern the contractual relationship between Urban Sports Club and the members of companies of the Urban Sports Club Group. Contracts for third-party services between members and partners are not governed by the GTCs. Urban Sports Club solely acts as an intermediary of these contracts for third-party services, and is therefore not involved in the contracts for third-party services concluded between partners and members, neither as a contractual partner nor as a representative, vicarious agent, or in any other way. The fulfilment of all contractual obligations exclusively takes place between members and partners, subject to § 9 para. 2. In cases other than those mentioned in § 15 para. 1 or para. 2, Urban Sports Club is not liable for the contracts concluded between members and partners.
2. These GTCs apply to the use of the platform and to the membership contract concluded for registration.
3. Amendment to the contracts at the instigation of Urban Sports Club are conditional on the presentation of the intended amendment to the member in the form stipulated in § 246 lit b EGBGB [Introductory Act to the German Civil Code], at least two months before the proposed amendment takes effect. The parties agree that the member's consent to an amendment pursuant to sentence 1, which does not significantly affect the equivalence relationship at the expense of the member, shall be deemed to have been granted if the member has not expressed their rejection vis-à-vis Urban Sports Club in text form before the date on which said amendment takes effect. The member is entitled to terminate the contract without notice before the proposed date on which the amendment takes effect. When presenting the member with the offer to amend the contract Urban Sports Club is obliged to provide information about the consequences of remaining silent, as well as about the right to terminate the contract free of charge and without notice.
4. Urban Sports Club is entitled to unilaterally change or amend the contents of the contract as well as these GTCs if doing so is necessary for legal reasons, or if these changes or amendments solely result in advantageous effects for the member.
5. If members, within the context of their membership, can make use of offers of other companies of the Urban Sports group (e.g. in the context of a multi-country membership), they must accept any separate conditions of these companies of the Urban Sports group in advance, if applicable.
1. Services can only be used after prior registration on the platform in conjunction with the creation of a complete user profile, including profile photo, which allows for the clear identification of the member. A user can submit the intent to register by clicking on the button "Pay and get started". Acceptance of the application is effected by Urban Sports Club's written declaration of acceptance submitted to the applicant. Said acceptance of the registration application on the part of Urban Sports Club constitutes the conclusion of the membership contract.
2. No right to be registered exists. Urban Sports Club shall retain the right of discretion to accept the offer to conclude the membership contract. Urban Sports Club may also make acceptance of the offer subject to other conditions (e.g. inspection of registration data, credit check).
3. With conclusion of a membership contract, a member account is set up for the member. The information requested by Urban Sports Club when applying for registration must be complete and correct. The required data in particular include: complete first and last name, current postal address, and a valid e-mail address. Stating a PO box is not allowed. After acceptance of the registration, the member undertakes to ensure that their contact and registration data are always kept up to date. Urban Sports Club is entitled to send effective declarations to the member's e-mail address, unless a stricter form is required by law or agreement.
4. Membership is restricted to natural persons who have reached the age of majority. If a company wishes to create membership contracts for employees, a personal membership account must be set up for each employee. Separate agreements between Urban Sports Club and the company (e.g. company framework agreements) may contain additional or deviating provisions.
5. The member specifies a user ID and a password, which can be changed, when applying for registration. After successful registration, the member undertakes to change the password at regular intervals; however, at least once per year.
6. The member is obliged to treat their personal access data, including user ID and password, confidentially and not to make them accessible to third parties. If the member suspects misuse of their password or member account, they have to inform Urban Sports Club immediately.
7. The personal data stored during registration are stored by Urban Sports Club to allow the member to access their member account at any time using their access data. The treatment of personal data is governed by Urban Sports Club's data protection policy.
8. The member account and the membership contract are personal and non-transferable.
1. Urban Sports Club will strive to negotiate contracts for third-party services vis-à-vis the members. To this end, Urban Sports Club will conclude cooperation agreements with partners, on the basis of which partners can publish offers for third-party services on the platform. If the member accepts an offer through registration, the contract for third-party services is concluded between the member and the partner.
2. The contract for third-party services is concluded in pursuance to the contractual conditions published in the partner's respective offer. These conditions include, for example, the exact name of the offer, reservations regarding the offer, the name of the partner, their address, and their legal representative, the place of performance, date, conditions for participation, binding nature of the registration, if applicable participation costs, costs of withdrawal or non-attendance, liability regulations, if applicable rights of withdrawal, cancellation instructions, any special conditions (e.g. conditions of use of a sports facility operator), as well as information on data protection. If the member accepts the partner's offer, a contract for third-party services is concluded between the partner and the member.
3. Urban Sports Club is committed to providing third-party services of the highest-possible quality and is thus naturally grateful to receive comments and feedback from members on third-party services; however, Urban Sports Club is not obliged to receive and/or process members' complaints about partners or third-party services, nor to mediate in disputes between members and partners. If any changes to the execution of contracts on third-party services occur take place at short notice, e.g. postponements, cancellations, overbooking/excess participation, or similar, Urban Sports Club will forward said information to the members, subject to receiving this information in due time. However, the responsibility for providing such notifications remains with the partner.
1. Companies of the Urban Sports Club Group will rent sports fields, sports halls, or other premises and offer these to members to organise team sports games (e.g. football and volleyball), tournaments, or other sporting activities as a service on own account. In individual cases, companies of the Urban Sports Club Group also organise sporting activities, such as the Urban Sports League.
2. Contracts for services on own account are concluded subject to the terms and conditions specified in the respective offer.
3. Urban Sports Club may specify conditions for the performance of services on own accounts. These conditions might include, for example, a reservation that a sufficient number of members register and appear for a service (e.g. football and volleyball matches). In these cases, Urban Sports Club will mention and define said reservation in the respective offer (e.g. the required minimum number of participants). If not enough members have registered by a deadline specified in the respective offer, or if an insufficient number of members appear, the condition for the provision of the service on own account is deemed not to have been met. In this case, Urban Sports Club will immediately inform all registered participants of this fact and, if necessary, immediately refund separate fees agreed upon to provide additional services for the respective offer (§ 9 para 2). In cases other than those mentioned in § 15 para. 1 or para. 2, Urban Sports Club is not liable for expenses incurred by the member.
4. Some services on own account can only be performed for a limited number of members. Registration for these services on own account is only possible for as long as the maximum number of participants has not been reached. In this case, Urban Sports Club will specify in its offer the maximum number of participants and the number of members who have already registered. As soon as the maximum number of participants has been reached, Urban Sports Club will inform that further registrations are not possible through the portal. In cases other than those mentioned in § 15 para. 1 or para. 2, Urban Sports Club shall not be liable vis-à-vis the members for ensuring that registered members can use the service on own account.
1. Urban Sports Club shall particularly, through the platform, provide members with a function to perform a targeted search for offers, events, and partners.
1. Urban Sports Club operates the platform within its technical capabilities. The member does not have the right to constant error-free and uninterrupted use of the platform, nor to a certain degree of availability. Urban Sports Club will make every effort to restore usability as quickly as possible in the event of a system malfunction.
1. The member is obliged to pay a monthly fee, the amount of which is based on the tariff chosen. The fee is due in advance, on the 1st day of the membership month.
2. If members uses third-party services or services on own account in the context of their membership, these shall not be subject to separate fees unless said services are expressly designated as additional services. Payment for fee-based third-party services shall be made by Urban Sports Club. If the member has to make an advance payment of separate fees for third-party services used within the scope of membership, Urban Sports Club will credit the amounts to be reimbursed to the member after a successful scan of the QR code of the respective partner on the member's customer wallet. The amount shall be deducted from the next or next but one monthly membership fee, given that the member is not in arrears with membership fee payment. If the respective partner is not capable of scanning a QR code, the member will submit the corresponding receipts to Urban Sports Club, which will allow Urban Sports Club to credit the amount to be refunded to the customer wallet. Any credit, i.e. amount to be refunded, still remaining on the customer wallet after expiry of the membership will be transferred immediately after the end of the membership by Urban Sports Club, but not before expiry of a 30-day processing period that commences with receipt of the cancellation. Payout is made to a bank or PayPal account to be specified by the member.
3. The member can make payments through credit card, direct debit, or other payment methods available on the Urban Sports Club website, such as PayPal. If the member decides to pay by direct debit or credit card, our external partner Adyen B.V., Adyen Client Management Foundation, Simon Carmiggeltstraat 6–50, 1011 DJ Amsterdam, Netherlands, will collect the payment through the means of payment specified in the order process with the associated financial institution (bank account or credit card). The member authorises Adyen B.V. to collect payments when due as well as to make a one-time, non-refundable collection of EUR 0.01, which serves the purpose of confirming the validity of the specified account on behalf of Urban Sports Club and furthermore instructs their financial institution to accept the payments. PayPal payments are collected by our external partner PayPal (Europe) S.à.r.l. et Cie., S.C.A., 22-24 Boulevard Royal, L- 2449 Luxembourg, from the PayPal account specified in the order process. The member authorises PayPal to collect due payments on behalf of Urban Sports Club. The member can change the payment method stored in their member account at any time.
4. If the collection of the membership fee fails, the member has to reimburse Urban Sports Club for the additional costs incurred if the member is responsible for said failed collection. In case of a return debit note (because of insufficient coverage on the bank account, expiry of the bank account, or an unauthorised objection of the account holder), the member authorises Urban Sports Club to resubmit the debit note for the payment respectively due. In these cases, the member is obliged to pay a processing fee of EUR 2.50 for each return debit note if the member is responsible for said return debit note. The right to assert further claims is reserved. The member is granted the opportunity to prove that the return debit note resulted in lower costs, or did not incur any costs at all.
2. The member is obliged to identify themselves at the check-in of a partner's or operator's location. Identification takes place by means of the Urban Sports App and, at the request of the partner or operator, by means of an official photo ID (e.g. identity card, driving licence, passport).
3. The member undertakes to immediately cancel appointments that are booked in a binding manner which they cannot or do not want to attend through the platform and with the partner; at the latest, however, within the cancellation period specified when registering. Otherwise, the third-party service or Urban Sports Club service on own account will be invoiced by the partner or operator, regardless of the fact that the member did not participate. In case of late or failed cancellation, the member is obliged to pay a lump-sum compensation in the amount of EUR 15.00, which will be invoiced to the member separately. The member reserves the right to prove that no damage has occurred or that the damage is considerably lower than the lump sum. Failed participation that is not attributable to own fault is excluded from the liability to compensate for damages. The member is responsible for proving that they failed to participate through no fault of their own (e.g. by presenting a medical certificate).
The member reserves the right to prove that no damage has occurred or that the damage is considerably lower than the lump sum.
5. The member commits themselves towards Urban Sports Club not to, through the platform or forum, publish contributions or send messages that violate the rules of the netiquette, these GTCs, good morals, or applicable law. Members are bound to treat each other politely.
6. When registering, the member must provide truthful information and create a complete user profile with a profile photo, which allows for the clear identification of the member by partners and operators. This requirement is in particular deemed as met if the profile photo meets the requirements that apply to standard photo IDs (e.g. identity card, driving licence, health insurance ID). Registration under a pseudonym or providing an incorrect address or e-mail address is not allowed.
7. If evaluations or comments are made when evaluating an offer or contributing to the forum, these may not contain any abusive criticism, be sufficiently founded by facts, and comply with general laws. In particular, the member will refrain from contributions, messages, and comments that include the following contents:- contents of which the publication constitutes a legal infraction or administrative offence, - contents that violate patent, copyright, trademark, or competition law, - contents that violate the Legal Services Act, - offensive, threatening, racist, discriminatory, abusive, and defamatory; or pornographic, obscene, or vulgar content, - mass contributions, in particular duplicate or advertising content, - false, inaccurate, or misleading content as well as content that is capable of disrupting, complicating, or delaying the operation and availability of the platform, the network infrastructure, or the domain (e.g. viruses, macro viruses, Trojan horses, worms, and the like.).
8. Members are only allowed to reproduce personal data if the express permission of the data subject has been granted. Every member is requested to inform Urban Sports Club by e-mail ([email protected]) whenever a member becomes aware of a violation of the regulations specified in the paragraph above.
9. The member is not entitled to use in a commercial manner, publicly offer, or sell to third parties the "Refer A Friend" code received with registration.
1. Urban Sports Club expressly does not adopt the contents and contributions of members and partners as its own. Urban Sports Club will, in exceptional cases, check contributions for compliance with legal regulations and the netiquette at its own discretion.
2. Every member is requested to inform Urban Sports Club by e-mail ([email protected]) whenever a member becomes aware of a violation of the regulations specified in the paragraph above.
1. The copyright for the contributions and content posted on the platform remains with the respective member. The member grants Urban Sports Club the right to permanently make the contribution available on, and publicly accessible through, their website when posting a contribution to the forum. Urban Sports Club has the right to relocate contributions within its website, and to link them to other content.
2. The member does not have the right to assert claims vis-à-vis Urban Sports Club due to the deletion or correction of contributions made by them, except in those cases where the member can provide proof of legitimate interest.
1. Should Urban Sports Club have a legitimate reason to believe that a member has violated contractual obligations, they may take the following provisional measures at their own discretion, after taking into account the legitimate interests of the member, for as long as it takes to clarify whether a violation exists:- Urban Sports Club may temporarily remove or hide posted content,- Urban Sports Club may block or restrict the member's access to the portal and temporarily, completely, or partially exclude the member from using the portal,- Urban Sports Club may retain the provision of services on own account and may request partners to suspend third-party services.
- repeal provisional measures after successful examination if no breach of obligations has been determined.
1. If a member is in arrears with payment of the membership fee, Urban Sports Club is entitled to exclude the member from the further use of the portal as well as from the use of services for as long as the arrears exist.
- in the event of gross misconduct by the member towards partners, operators, or other members.
If the good cause consists of a breach of a contractual obligation, termination is permitted only after the expiry of a reasonable granted time to remedy or after the issuing of a warning, unless this is dispensable due to the particularities of the case (§ 323 para 2 and 3 of the German Civil Code). No deadline must be specified or warning issued if special circumstances exist which justify immediate termination considering the mutual interests.
3. The member releases Urban Sports Club from any claims that other members, partners, or other third parties assert vis-à-vis Urban Sports Club resulting from the illegal use of the platform by the member or the breach of obligations, culpably on the part of the member, arising from the respective contracts concluded for third-party services or services on own account. The right to indemnification may also include the costs of legal defence. The right to indemnification presupposes that the claims vis-à-vis Urban Sports Club are causally based on the improper use or the contractual breach of obligation on the part of the member and that these can be attributed to the member. The right to indemnification does not exist if the member is not responsible for the improper use or the contractual breach of obligations.
4. The right of Urban Sports Club to extraordinary termination for any other good cause shall remain unaffected.
5. In case of temporary exclusion or extraordinary termination, further claims of Urban Sports Club remain unaffected.
- which arise from a breach of an obligation that is essential to the achievement of the contract purpose. In this case, liability is limited to the foreseeable damage typical for the contract.
2. Urban Sports Club is also liable for damages to the member resulting from a breach of a guarantee given by Urban Sports Club or from organisational faults.
3. In cases other than those mentioned in para. 1 and 2, the liability of Urban Sports Club – irrespective of the legal basis – is excluded. Urban Sports Club shall in particularly not assume liability, subject to para. 1, for portal contributions, messages, and reviews posted by members; for the offer and performance of third-party services, as well as for the contents posted by partners and contents on linked pages, nor for the fact that contracts concluded between partners and members are carried out in accordance with the terms of said contract.
1. The membership contract is concluded for an indefinite period.
- for tariff S, two months to the end of a membership month.
The right to give notice of extraordinary termination for good cause shall not be affected thereby. Reasons for termination can be provided through the user profile on the platform, following the instructions provided there. A termination notice in text form also suffices: Urban Sports GmbH, Alt-Moabit 103, 10559 Berlin, Germany, or [email protected] If the last day of the membership month falls on a public holiday, the next working day takes the place of such a day. Timeliness of the termination does not depend on the date of sending but on the date of receipt of termination by Urban Sports Club.
3. When the termination takes effect, all rights and obligations arising from the membership contract shall lapse.
4. Irrespective of any rights of termination, the member has the possibility to pause the active membership free of charge for a period of one to six full membership months per calendar year. The application for a break in active membership must be submitted four working days before the beginning of the next membership month, including a statement of the duration of the break. The break ends automatically at the end of the break duration, which the member can, at any time, either shorten by full membership months or extend to the maximum break duration. The member can express their intent to end the break with immediate effect, by either declaring so to Urban Sports Club or by using services. In the event of immediate termination of the break, the membership fee for the entire membership month must be paid immediately. Tariff deductions limited in time are credited to the break period.
- for the tariff S, only take effect at the end of the second active membership month after the end of the break.
A break that takes places after a submitted cancellation of the membership extends the membership by the respective number of break months.
6. The member has a statutory right of revocation. With regard to the conditions and legal consequences of the revocation, reference is made to the cancellation policy.
1. Urban Sports Club is entitled to transfer all or part of its rights and obligations arising from this contractual relationship to a third party. The member will be informed of the transfer in text form 4 weeks before the transfer becomes effective. In the event of a transfer, the member is entitled to withdraw from the membership contract.
1. These GTCs and the membership contract are subject to German law, to the exclusion of the conflict of laws provisions.
2. All declarations relating to the membership contract to be concluded with Urban Sports Club must be made in text form. The postal address of Urban Sports Club is: Urban Sports GmbH, Alt-Moabit 103, 10559 Berlin, Germany. The e-mail address of Urban Sports Club is: [email protected] The postal address and the e-mail address of the member are those that the member provided as their current contact data during registration.
3. If any provision of these GTCs is invalid, this shall not affect the validity of the remaining provisions.
If you are a consumer, you have the right to cancel this contract within fourteen days without specifying any reasons.
The withdrawal period is fourteen days from the date of the conclusion of the contract.
In order to exercise your right of revocation, you must inform us (Urban Sports GmbH, address: Alt-Moabit, 10559 Berlin, Germany, Tel. No.: +49 30 5444 50777, e-mail: [email protected]) by means of a clear declaration (e.g. a letter, fax, or e-mail) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not required.
To uphold the cancellation period, it is sufficient for you to send the notification of the exercising of your right of withdrawal before the expiry of the cancellation period.
If you choose to withdraw from this contract, we shall refund all payments we have received from you without delay, including shipping costs (except for additional costs arising in the event of selecting a method of shipping different from the most cost-efficient standard delivery offered by us), no later than fourteen days from the date on which we have received the notice of withdrawal from this contract. The refund shall be issued through the same payment method that you provided for the original transaction, unless otherwise explicitly agreed with you; under no circumstances will you be charged fees to process this refund.
If you have already asked for services to begin during the period prior to cancellation, you will have to pay an appropriate amount corresponding to the services already provided up to the date on which you notified us that you were exercising your right to withdraw from this agreement, prorated to the total scope of services provided for in the contract.

References: § 15
 § 9
 § 15
 § 246
 § 15
 § 15