Source: https://mahruk.com/terms/
Timestamp: 2019-04-21 00:30:20+00:00

Document:
Mahr is not liable for the contents of any links on its website.
With the court decision of 12 May 1998 – 312 O 85/98 – ‘Liability for Links’ the regional court of Hamburg decided that everyone must take responsibility for the contents of the linked sites. According to the Court, this can be – be prevented with a disclaimer.
As a precautionary measure, Mahr therefore expressively distances itself from the content of all sites linked to this website.
Responsible for the Internet content on the domains www.mahruk.com and further top-level domains as well as subdomains (hereafter summarised as: website) and the data protection law is the Mahr GmbH, Carl-Mahr-Str. 1, 37073 Goettingen, Germany (hereafter: Mahr Group).
Please refer to our Terms and Condition for contact possibilities.
Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 GDPR.
The server log files are stored for a maximum of 7 days and then deleted. The storage of the data is done for security reasons, e.g. to clarify cases of abuse. If data must be stored for reasons of proof, they are excluded from deletion until the incident has been clarified.
Important note: By deactiving cookies, there is no guarantee that you will have full access all functions of this website.
The Mahr Group collects, uses and transfers your personal data only if permitted by law or if you consent to the collection of data.
Personal information means all information that is used to identify your person and which can be traced back to you – such as your name, e-mail address and telephone number.
You can also visit this website without giving any personal information. To improve our online offer, however, we (without personal reference) store your access data on this website. These access data include, for example, the file you requested or the name of your Internet service provider. Due to the anonymization of the data, conclusions about your person are not possible.
If you place an application with us online, you are asked to provide us with your personal information. You can find out more on what happens with this data here on the page “Processing of Applicant Data”.
For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or TLS encryption. Thus, data that you submit via this website is not readable for others. You will recognize an encrypted connection in the “https: //” address bar of your browser by the lock icon in the browser bar.
To use certain features, you can register on our website. The transmitted data serve exclusively for the purpose of the use of the respective offer or service. All compulsory information requested during registration must be given in full otherwise we will reject the registration.
In case of important changes, for technical reasons, for example, we will inform you by e-mail. The e-mail will be sent to the address you gave when registering.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. GDPR). A revocation of your already given consent is possible at any time. To revoke your consent, an informal message by e-mail suffices. The legality of the already completed data processing remains unaffected by the revocation.
If you contact the Mahr Group through the contact options offered, your details will be stored so that they can be used to process and answer your inquiry. Without your consent, this data will not be disclosed to third parties.
Personal data will only be transmitted to third parties if it is needed to conclude the contract. Third parties may be, for example, payment service providers or logistics companies. Further transmission of the data does not take place or only if you have expressly consented to this.
The basis for data processing is Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.
If you leave a post or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests as per Art. 6 para. 1 lit. f. GDPR and serves as security for the Mahr group of companies. Because if your comment violates applicable law, we can be prosecuted, which is why we have an interest in the identity of author of the comment or contribution.
Due to our legitimate interests, this website uses for the optimization and analysis of our online offer within the meaning of Art. 6 (1) lit. f. GDPR the “Google Analytics” service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.
This website uses IP anonymization. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases, the IP address is initially transferred unabridged to the United States to a Google server and shortened there. This reduction eliminates the personal reference of your IP address. The user’s IP address provided by the browser is not combined with other data stored by Google.
Under the terms of the Order Data Agreement, which we have created as a website operator with Google Inc., the information we collect is used to compile an evaluation of website use and website activity, and to provide services related to internet usage.
The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, such as: For example, to generate activity reports on the website to improve our online offering.
Alternatively, by clicking on this link https://tools.google.com/dlpage/gaoptout?hl=en you prevent Google Analytics from collecting data about you within this website. By clicking on the link above, you download an “opt-out cookie”. Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.
Our website uses Google AdWords. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad displayed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for personal identification of users. Using the cookie, Google and we recognize that you clicked on an ad and were redirected to our site.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many people clicked on their ad and were redirected to conversion tracking tag pages. However, AdWords advertisers are not provided with information that allows them to personally identify the user. If you do not want to participate in the tracking, you can object to a use. To do so, the conversion cookie in the user settings of the browser must be disabled. Then there will be no inclusion in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 (1) lit. f GDBR. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
Our website uses functions provided by Twitter. Provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
The Mahr company group offers you a newsletter that informs you about current events and offers. If you would like to subscribe to the newsletter, you must enter a valid e-mail address. By subscribing to the newsletter, you agree to receiving the newsletter and to the outlined procedures.
Cancellation and termination: You can revoke your consent to receive the newsletter at any time and thus cancel the newsletter subscription. After your cancellation, your personal data is deleted. Your consent to receive the newsletter expires at the same time. At the end of each newsletter, you will find the link to termination.
Irrespective of the newsletter, the Mahr Group regularly sends you product recommendations by e-mail. In this way, we will provide you with information about our products that you may be interested in based on your recent purchases of goods or services from us. We comply strictly with the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A textual message to the contact details referred to in point 1 (e.g. e-mail, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every e-mail.
Legal basis for this is the legal permission according to Art. 6 (1 S. 1 f) GDBR in connection with Art. 7 (3) UWG (The German Act against Unfair Competition (Gesetz gegen den unlauteren Wettbewerb, UWG).
As a user, you have the right to receive free information upon request about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability.
If you believe your data has been processed unlawfully, you can file a complaint with the appropriate regulatory agency.
If your request does not conflict with a legal duty to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us, if they are no longer necessary for their intended purpose and there are no legal retention periods, will be deleted. If deletion cannot be carried out because the data is required for legitimate legal purposes, data processing will be restricted. In this case, the data is locked and not processed for other purposes.
We shall be pleased to assist if you have any further questions on data protection.Simply send an e-mail to info@mahruk.com.
(1) This contract will be subject to the law of the Federal Republic of Germany, including the UN Convention on Contracts for the International Sale of Goods.
(2) These general terms and conditions of sale and delivery of Mahr GmbH will apply exclusively. Any contrary or deviating conditions of the customer will not be applicable unless Mahr has expressly agreed to this in writing. The contractual conditions of Mahr will also apply in the event that Mahr delivers unconditionally to the customer despite having knowledge of the existence of conditions of the customer that are contrary or deviating from these conditions.
(3) All agreements between Mahr and the customer that are made for the purpose of the execution of a contract must be put in writing.
(4) These general terms and conditions of sale and delivery will only be applicable for transactions with other companies, legal entities under public law and separate estates under public law in the sense of section 310 of German Civil Code (BGB).
(5) These general terms and conditions of sale and delivery will also apply for all future business transactions between Mahr and the customer.
(6) In the case of doubt the applicable Incoterms (International Commercial Terms) will be decisive for the interpretation of these conditions.
(1) All tenders submitted by Mahr will be non-binding and subject to confirmation unless otherwise stated in the confirmation of order. The documentation regarding the tender submitted by Mahr, such as illustrations, drawings and details concerning weight and dimensions, will be understood as approximations unless otherwise expressly declared as binding.
(2) Mahr reserves all rights of ownership and copyrights on all illustrations, drawings and other documents. It will be forbidden for any documentation to be made available to third parties. This will apply in particular for any documents that are marked ‘confidential’. The customer will require the express consent of Mahr before passing any documents on to third parties.
(3) In the event that an order is classified as a tender in the sense of section 145 of German Commercial Code (BGB), Mahr will be permitted to accept this within one month or in special cases (e.g. manufacture to customer’s specifications) within three months (acceptance period). The acceptance of an order will occur by way of the sending of written confirmation (confirmation of order). Confirmation of order will not be necessary in the event of delivery being made within the acceptance period.
(4) In the event that the order has not been accepted and delivery has not been made within the acceptance periods stipulated in sub-section 3 above, the customer will be entitled to withdraw his order. The refusal of the order will not entitle the customer to demand compensation for damages from Mahr.
(5) Any agreements, information (including amendments and supplements to the documents made available by the customer), assurances, warrantees and guarantees connected with the completion of the contract that are given verbally will only be valid if confirmed in writing by Mahr.
(1) All prices stated by Mahr will be in euro.
(2) All prices will be subject to the legally applicable amount of VAT. Unless otherwise expressly stated in the confirmation of order, prices will be ex works and will not include the cost of installation, putting into operation or assembly (cf. separate conditions of assembly), packaging, carriage, import duty, postage and insurance. These costs will be invoiced to the customer separately.
(3) All prices are calculated on the basis of the cost of wages, materials and other expenses on the day of the submission of the tender. In the event of changes to these costs after the time of submission of the tender and before the time of delivery, Mahr will be entitled to amend quoted prices correspondingly. At the customer’s request Mahr will be obliged to prove the extent of any changes to the costing structure to the customer.
(1) Unless otherwise expressly stated in the confirmation of order, payment will be due in full within 30 days of the date of the invoice. This will also apply in the event of partial deliveries. The place of performance will be the location of the head office of Mahr.
(2) In the event that the aforementioned period for payment is exceeded, Mahr will be entitled to charge interest on all due amounts at a rate of 8% above the base interest rate in accordance with section 247 of German Civil Code (BGB) without having to firstly issue a payment reminder or grant a period of grace. This will not affect the right of Mahr to enforce further claims against the customer for damages due to default in payment. Mahr will only be entitled to enforce a claim for further damages due to default in payment if it can be proved that such damages have been incurred. The customer will be entitled to demonstrate that Mahr has incurred no or significantly less damages as a result of default in payment.
(3) In the event that the customer falls into default in payment of a not insignificant amount due to a fault of his own, the purchase price will become immediately payable in full. This will also apply in the case that it becomes evident after the completion of a contract that Mahr’s claim to payment is endangered due to the poor financial situation of the customer or if other circumstances occur that lead to the considerable worsening of customer’s ability to pay after the completion of the contract. In the aforementioned circumstances Mahr will be obliged to fall back on the rights described in section 321 of German Civil Code (BGB).
(4) The customer will not be permitted to set off any counterclaims against the payments due to Mahr unless these counterclaims are the subject of final and non-appealable legal adjudication (res judicata), subject to precedent (stare decisis), indisputable or acknowledged by Mahr. The customer will not have a right to withhold payment on the basis of a claim that is not the subject of adjudication or precedent or which is disputed or not acknowledged by Mahr.
(1) Mahr’s obligation to deliver is dependent upon the fact that Mahr receives the materials required for manufacture punctually, in the required amount and in a satisfactory condition from the company’s suppliers. In the event that the delivery to be made by Mahr involves the import of materials, deliveries will also be dependent upon the punctual receipt of all the control documentation and import licences necessary for the import of the materials required for manufacture. In the event of delay to delivery due to the occurrence of the aforementioned cases, Mahr will be obliged to inform the customer immediately of the unavailability of the goods and refund any payments already made by the customer. The aforementioned restrictions will not apply in the event that Mahr is responsible for the late delivery or unsatisfactory condition of the materials required for manufacture.
(2) The delivery periods specified by Mahr in the confirmation of order will begin at the time of sending the confirmation of order, however not before the customer has satisfactorily fulfilled any obligations incumbent on him, in particular the submission of all required documents, permits, certificates, authorisations, letters of credit and guarantees, as well as payment of the agreed deposit.
(3) Delivery periods will be extended correspondingly if unforeseen circumstances occur after the completion of the contract that obstruct or complicate the performance of contractual duties and provably influence the manufacture and delivery of the goods, insofar as these circumstances are out of the control and sphere of influence of Mahr. This will also apply in the event that such circumstances affect the delivery of the materials required by Mahr for manufacture by the company’s suppliers. These circumstances will also be deemed as not the fault of Mahr if they are caused by a delay to delivery that is already in existence at the time of completion of the contract. Mahr will be obliged to inform the customer of the beginning and end of obstructions and hindrances of this kind as soon as possible. In the event that the execution of the contract becomes unreasonable for one of the parties to the contract as a result of the occurrence of any such circumstances, the affected party will be entitled to withdraw from the contract.
(4) The time of the dispatch of the goods ex works will be decisive for the matter of observance of the delivery periods. In the event that the goods can not be dispatched on time due to reasons for which Mahr is not responsible, delivery periods will be deemed as having been observed if declaration of the readiness to dispatch has been given.
(5) The customer will be obliged to accept all delivered goods in accordance with this contract. In the event that the customer refuses to accept the delivery of goods delivered within the agreed delivery period for reasons for which Mahr is not responsible, Mahr will be entitled to demand compensation for damages, including any additional costs incurred, regardless of whether the goods were expressly offered or not, if these goods were capable of fulfilling their intended purpose at the time of delivery. This will also apply if the customer infringes any obligations to co-operate with Mahr that affect the observance of the delivery period. In this case Mahr will be entitled to dispose of the goods elsewhere after the expiry of an appropriate period of grace granted to the customer for the fulfilment of any such obligations and/or to deliver the goods to the customer within an appropriately extended delivery period.
(6) In the event that the acceptance of the delivered goods by the customer is not necessary due to contractual conditions or due to special circumstances, this can only happen at the head office of Mahr and immediately after an announcement of the readiness to accept. In the event that acceptance does not occur in full and on time as a result of circumstances for which Mahr is not responsible, Mahr will nonetheless be entitled to dispatch the goods to the customer without acceptance at the cost and risk of the customer or store the goods at the cost and risk of the customer. In both cases Mahr will be entitled to invoice the customer for the goods and any additional costs immediately.
(1) Unless otherwise expressly stipulated in the confirmation of order, all deliveries will be ex works. The risk of accidental loss, deterioration or seizure of the goods will be borne by the customer in all transactions and this risk will be transferred to him at the latest at the time of the dispatch of the goods. This will also apply in the event of partial deliveries or if Mahr has also been contracted for the performance of other services, e.g. shipping costs, transport and installation.
(2) At the request and at the cost of the customer, Mahr will arrange insurance against the risk of damage or loss during transport.
(3) Unless otherwise specifically arranged, Mahr will choose the route, the method of transport, the freight carrier and the type of packaging used for the goods but will not offer any guarantees with regard to this.
(4) In the event that it is not possible or extremely difficult to transport the goods via the scheduled route or to the scheduled place due to reasons for which Mahr is not responsible, Mahr will be entitled to use its own best judgement in order to carry out the delivery via another route or to another location. Any additional costs that are incurred as a result of this will be borne by the customer. Mahr will be obliged to inform the customer of any such circumstances in good time and give him the opportunity to air his opinions on these circumstances.
(5) In the event that the dispatch of goods is delayed due to circumstances that are caused by Mahr, the risk of the accidental loss or deterioration of the goods will be transferred to the customer at the point in time at which Mahr is entitled and in a position to deliver the goods. However, Mahr will be obliged to take out the insurance that the customer requires at the request and cost of the customer.
(6) In the case described in sub-section 5 above, Mahr will store the goods at the cost and risk of the customer. The decision as to whether and by whom the goods will be stored will be made by Mahr according to its best judgement. Furthermore, Mahr will also be entitled to invoice the customer for the goods immediately.
(7) The customer will be obliged to accept the delivered goods, even if they have significant defects, without affecting the rights granted in sections 7 and 8 of these conditions.
(8) Unless otherwise stipulated in the confirmation of order, partial deliveries by Mahr will be permissible insofar as the extent of these partial deliveries is sufficiently determined in the confirmation of order. The customer will be obliged to accept such partial deliveries insofar as it is reasonable to expect him to accept the content of the delivery.
(1) The customer’s rights of guarantee stipulate that the customer must inspect the goods immediately upon acceptance. The customer will be obliged to report any defects to Mahr in writing within an appropriate period, stating an exact description of the type of defect. This period will begin at the time at which the defect is discovered or should have been discovered.
(2) Defects that were undetectable even during the most careful inspection in accordance with the description in sub-section 1 above must be reported to Mahr in writing by the customer immediately upon any such defect becoming apparent or immediately at the time at which a defect should have become apparent, stating an exact description of the type of defect.
(3) The right of the customer to claim that the defective goods infringe the conditions arranged in the contract will expire at the latest 12 months after the delivery of the goods by Mahr. The guarantee period or notification period for replacement goods or improved goods will be three months from the point in time of the restoration of the operability of the goods by Mahr but will run to at least the expiry date of the original guarantee period or notification period for the goods as specified in sub-section 1 above. If the customer fails to notify Mahr of the insufficiency of the goods within the specified notification periods, he will no longer be entitled to claim the insufficiency of the goods under guarantee. This will apply regardless of whether the customer himself is responsible for the late notification of defects or if he has a reasonable excuse for this.
(4) In all cases the right of the customer to enforce a claim based on the insufficiency of the goods and lack of conformity with the specifications of the contract will be subject to a limitation period of six months starting at the time of punctual notification of a defect, however at the earliest with the expiry of the guarantee period and notification period specified in sub-section 3 above.
(5) The reductions of the legally stipulated limitation period stated in sub-sections 3 and 4 above will not apply if the law expressly stipulates longer time periods. Furthermore, they will also not apply in the event of the intentional infringement of a contractual condition by Mahr and in cases in which Mahr was aware of the insufficiency of the goods or in which Mahr has given a guarantee for the quality of the goods. Furthermore, in the event of the occurrence of the cases specified in sub-section 3 above, Mahr will not be entitled to claim that the customer failed to give notification within the specified notification period if Mahr does not query the fact that the customer has missed the notification period within an appropriate time period.
(6) The conditions of section 8 below (General limitation of liability) will apply for compensation claims.
(7) In the event that a defect is discovered or should have been discovered, the customer will be obliged to abstain from all use and possession of the goods that would prevent Mahr from inspecting the goods for defects or that would make such inspection difficult. This means in particular that the customer will not be permitted to sell on, change or develop the goods. These restrictions of use will only apply until an agreement has been reached regarding the complaint or an independent inspection has been carried out by an expert appointed by the Chamber of Industry and Commerce at the location of the head office of the customer.
(8) In the event of a complaint being made due to defective goods, the customer will be obliged to give Mahr the immediate opportunity to inspect the goods to confirm the existence of a defect. He will also be obliged to make the defective goods or a sample of the defective goods available to Mahr immediately upon request. If the customer fails to live up to these obligations, his claim arising from the defect will be invalidated.
(9) Mahr will deliver the ordered goods in accordance with the applicable legal provisions in the country of the customer at the time of completion of the contract, insofar as the customer has provided Mahr with all the information required for the fulfilment of these obligations within a period of 3 weeks after the completion of the contract.
(10) In the event that the customer can not use the delivered goods for the purpose intended, he will only be entitled to enforce a claim for the improper fulfilment of the contract if the parties to the contract specifically agreed the suitability of the goods for use for a certain purpose and/or if Mahr has given a specific guarantee for the suitability of the goods for a certain purpose.
(11) In the event of the inclusion of the products of a third party and if Mahr pointed out the use of these products at the latest at the time of delivery, the liability of Mahr for these products will be limited to the transfer of his liability claims arising from these products against the supplier of these products.
(12) Mahr will not give a guarantee for defects and damages that are caused by inappropriate or improper use of the goods if the blame for such use can not be apportioned to Mahr. This will also apply for defects and damages caused by the improper or incorrect assembly or installation of the goods by the customer or by a third party not authorised by Mahr, unless blame for the mistakes can be apportioned to Mahr. Furthermore, Mahr will not give a guarantee for defects or damages that are caused by improper alterations or maintenance work, normal wear and tear, improper or negligent treatment, unsuitable work materials, replacement materials, faulty construction work, unsuitable building plot and chemical, electrical or electrochemical influences that are not the fault of Mahr.
(13) Mahr guarantee the compatibility of the software given to the customer with programme specifications insofar as the customer has installed the software on the relevant system in accordance with the instructions and guidelines of Mahr. If Mahr delivers software, interfaces etc. manufactured or supplied by third parties to the customer, the liability of Mahr for these products will be limited to the transfer of his liability claims arising from these products against the supplier of these products. The enforcing of a claim against Mahr will only come into question if the customer is not able to reasonably enforce his claims against the third party. Furthermore, Mahr will not give a guarantee that the software of the customer will function without defect in the combinations selected by the customer, unless Mahr has specifically mentioned and/or approved these combinations. This will also apply to the compatibility of documentation, software and data when using equipment manufactured and/or supplied by a third party. Mahr will not offer a guarantee for the possible loss or corruption of data by the customer as a result of the customer’s faulty data carriers or brought about by work from the customer’s or a third party’s incompatible system. The same will apply in the event of an improper or incomplete definition of the request concerning the trouble-free transfer of data. Software defects that come under guarantee only include defects that can be reproduced at any time. If technical documents, software and/or other data is given to the customer at a later point in time without there being a contractual obligation to do so, the customer will be obliged to accept these unreservedly in the condition in which he finds them. The customer is aware of the possibility that these documents, software and data have not been upgraded by Mahr and could therefore be technically outdated versions of the product.
(14) In the event of the existence of a defect to the delivered goods or part thereof that falls under guarantee, Mahr will be entitled to decide in its best judgement whether the goods can be repaired or if defect-free replacement goods should be delivered (improvement of goods).
(15) In connection with this improvement of goods, Mahr will only be obliged to bear the additional expenses incurred, in particular transport, travel, work and material costs, insofar as these are appropriate for the individual case, in particular in proportion to the original purchase price. In the event that the costs connected with the improvement of goods are increased as a result of the fact that the goods have been taken to a place of performance that is different to the location stated for use, Mahr will not be obliged to bear these additional costs. Further, Mahr will be entitled to carry out the defect elimination process either on site on the premises of the customer or at another location.
(16) In the event that Mahr does not complete this defect elimination process within an appropriate time period to be determined by the customer, the customer will be entitled to take the necessary steps required for the elimination of the defect himself or commission a third party with the defect elimination process and demand the reimbursement of the corresponding costs by Mahr, unless Mahr has refused to improve the goods for justifiable reasons. This will also apply in the event that the setting of a time period for the improvement of goods is unnecessary in accordance with section 440 of German Civil Code (BGB). In particular it will be unnecessary to set a time period if it is not reasonable for the customer to wait for Mahr to improve the goods in the given circumstances, e.g. in the event that the defective goods endanger operational safety or if the damages caused by the wait for the improvement of the defective goods would be too great. The customer will be obliged to inform Mahr immediately in writing in the event of the existence of such circumstances.
(17) In the event that Mahr is unsuccessful in attempts to improve the delivered goods or deliver replacement, defect-free goods within an appropriate set period for improving or replacing the defective goods and after notification of defect has been given by the customer within the applicable notification periods, the customer will be entitled to withdraw from the contract or reduce the amount of the purchase price unless the defect to the goods was not caused by Mahr in accordance with the terms and conditions of delivery. The customer will also be entitled to withdraw from the contract or reduce the purchase price if the improvement or replacement of goods by Mahr is not possible, is refused by Mahr or is refused by the customer as being unreasonable due to the existence of unfavourable circumstances. If the defect is not significant, the customer will only be entitled to reduce the purchase price. This will also apply in the event that the customer has already sold, altered or restructured the goods.
(1) In the event that Mahr falls into default in the performance of services, the customer will only be entitled to withdraw from the contract if he has given Mahr an appropriate period of grace and if Mahr is still in default after the expiry of this period. In the event that part of the delivery proves to be impossible, the customer will only be entitled to withdraw from the contract if he has a justified interest in rejecting the partial delivery. If this is not the case, the customer will be entitled to reduce the purchase price correspondingly.
(2) Mahr and its legal representatives, managerial staff and vicarious agents will only be liable for the infringement of contractual and extra-contractual obligations in cases of gross and intentional negligence. In such cases liability will be restricted to the typical damages that were foreseeable at the time of completion of the contract. Any further claims of the customer, regardless of the legal grounds, are excluded. This applies in particular to claims for compensation for damages that have not occurred to the delivered goods themselves. The right of the customer to withdraw from the contract due to the infringement of an obligation by Mahr will not be affected.
(3) The limitations to liability stipulated in sub-section 2 above will not apply in the event that Mahr infringes an essential contractual obligation in such a way as to endanger the entire purpose of the contract, regardless of the level of culpability. They will also not apply in the event that Mahr has assumed the risk or given a guarantee for the quality of the goods if this guarantee has the specific purpose of protecting the customer against damages that do not occur to the goods themselves, as well as in the case of fraudulent concealment of a defect and initial impossibility. Furthermore, the limitations to liability stated in sub-section 2 above will also be ineffective in the event that the provisions of the law stipulate more far-reaching punishment, in particular in the case of claims for compensation arising from loss of life, physical injury and injury to health and in cases where Mahr is liable for damages to persons or assets as a result of defective goods in accordance with the German Product Liability Act (ProdHG). The regulations governing the burden of proof will not be affected.
(1) Mahr reserves the extended right of ownership of all delivered goods. All delivered goods will remain the property of Mahr until payment has been received in full. In the case of goods purchased by the customer within the context of ongoing business relations between the customer and Mahr, Mahr reserves ownership of the delivered goods until the payment of all outstanding claims against the customer resulting from the business relationship. This will also apply for all claims that arise as a result of future transactions and also if payments are made for specially marked debts. The reservation of ownership of Mahr will become invalid at the point in time at which payment is made in full for all debts that are still open.
(2) In the event that the customer restructures the goods subject to reserved ownership into a new moveable object, this restructuring is undertaken on the behalf of Mahr in accordance with section 950 of German Civil Code (BGB). This restructuring will not lead to any obligation being imposed on Mahr. The new object will become the property of Mahr. This new property will be subject to the same right of ownership as the original goods (cf. sub-section 1 above). In the event that the goods of Mahr that are subject to the right of ownership are combined with the goods of the customer or of a third party to form a new object, Mahr will receive a percentage joint right of ownership of this new object corresponding to the proportion of the invoice value of the goods that are subject to reserved ownership to the invoice value of the other goods used. If the goods that are subject to reserved ownership are combined, mixed or grouped with other goods that do not belong to Mahr in accordance with sections 947 and 948 of German Civil Code (BGB), Mahr will receive joint ownership in accordance with the applicable legal provisions. In the event that the customer purchases sole ownership of the new stock or new object after combination, mixing or grouping with the goods that are subject to reserved ownership, the customer herewith assigns joint ownership to Mahr in the proportion of the invoice value of the goods subject to reserved ownership to the other goods. The customer will be responsible for the safeguarding of the goods free of charge on the behalf of Mahr. The joint ownership of Mahr counts as reserved property in the sense of sub-section 1 above.
(3) In the event that the customer sells the goods subject to reserved ownership, he herewith assigns the claim arising from the sale of the goods to Mahr together with all ancillary rights, in particular any security received against payment of the claim. This will be treated in the same way as the goods subject to reserved payment, i.e. as security against the payment of the debt owed by the customer to Mahr. Mahr expressly accepts the assignment of these goods. In the event that the customer sells the goods subject to reserved ownership together with other goods that are not owned by Mahr, the customer herewith assigns the claim arising from the sale of these goods, together with all ancillary rights, to Mahr in the proportion of the invoice value of the goods subject to reserved ownership to the value of the other goods sold. In the event that Mahr is in possession of joint ownership of these goods in accordance with sub-section 2 above, the assignment of the claim from the sale of these goods will also apply to the amount corresponding to the proportion of the sold goods jointly owned by Mahr.
(4) Mahr will authorise the customer to collect all debts from the sale of goods assigned to him in this way on his behalf. Mahr will be entitled to revoke this authorisation at any time, at the latest at the time of the occurrence of default in payment or the application for the opening of insolvency proceedings. Mahr will only make use of this right of revocation if it becomes apparent after the completion of a contract that the claims to payment by the customer arising from this or other contracts are endangered by the customer’s inability to pay. At the request of Mahr, the customer will be obliged to name the debtor of the assigned claims and to submit all documentation required for the collection of these debts to Mahr. Furthermore, at the request of Mahr he will also be obliged to inform the debtor of the assignment of the claims to Mahr. Mahr will also be independently entitled to inform the debtor himself of the assignment of the claims.
(5) The customer will only be permitted to alter, combine, mix, group or sell the goods subject to reserved ownership in normal business relations, in accordance with his general terms and conditions and only under the condition that in the event of alteration, combination, mixing or grouping in accordance with sub-section 2 above or in the event of sale in accordance with section 3 above, the claims arising as a result of this will in every case be assigned to Mahr. The customer will not be permitted to dispose of the goods subject to reserved ownership in any other way.
(6) In the event that the customer falls into default in payment of the purchase price or if an application is made for insolvency proceedings against the assets of the customer, the customer’s rights to access and use of the goods will be revoked.
(7) In the event that the invoice value of any securities held against due payments, including any incidental claims, exceeds the amount of the outstanding balance of the invoice by more than 20%, Mahr will release a proportional amount of these securities back to the customer at the customer’s request. Mahr will be entitled to choose which securities to release according to its best judgement.
(8) The customer will be obliged to treat the delivered goods with the utmost care. He will be obliged in particular to insure the goods at his own cost against theft, breakage, fire, flood damage and all other sorts of damage. The insurance sum will be the amount of the value of the goods when new. At the request of Mahr, the customer will be obliged to furnish Mahr with proof that such an insurance policy exists. In the event that the customer can not prove the existence of such an insurance policy, Mahr will be entitled to take out the insurance policy himself at the cost of the customer.
(9) The customer will not be entitled to pledge the goods subject to reserved ownership, nor will he be entitled to assign these goods as security. This will also apply for the assigned claims arising from the sale of the goods subject to reserved ownership. In the event of the pledging of the goods or any other type of interference or influence exerted by a third party that could affect the rights of ownership of Mahr or the enforcement of the claims assigned to Mahr, the customer will be obliged to inform Mahr immediately of this in writing, submitting all the necessary documentation for the filing and enforcement of any necessary legal action for the protection of the property of Mahr.
(10) Insofar as the third party is not in a position to refund Mahr for the cost of judicial and/or extra-judicial proceedings and the other legal steps that Mahr needs to take for the purpose of protecting his property in accordance with the German Code of Civil Procedure (ZPO), the customer will be liable for the costs accrued by Mahr.
(11) In the event that the behaviour of the customer is culpable and infringes the provisions of the contract, in particular in the event of the customer falling into default in payment, Mahr will be entitled to repossess the delivered goods and the customer will be obliged to surrender these goods. This will also apply in the event that it becomes apparent after the completion of a contract that the claims to payment by the customer arising from this or other contracts are endangered by the customer’s inability to pay. The customer will be obliged to guarantee Mahr access to his property and/or premises at all times for the purpose of the retrieval of the goods subject to reserved ownership. The enforcement of the reservation of ownership by way of the repossession of the goods as described above will not amount to withdrawal from the contract.
In the event that the customer is an entrepreneur, a legal entity under public law or a separate estate under public law, the place for all disputes arising from this contract will be the court in jurisdiction at the place at which the head office of Mahr is located. However, Mahr will also be entitled to enforce legal action against the customer at the place at which the customer’s head office is located.
Alternative Dispute Resolution Regulations 2015 (the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 as amended by the Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015).
These UK regulations implement the EU ADR and ODR directives which aim at abolishing difficulties in resolving cross-border disputes, with the intention to remove barriers to cross-border e-commerce.
– whether the consumer is obliged or may be willing to submit to an ADR procedure operated by a competent body.
These conditions shall form part of every contract of sale entered into by Mahr UK plc (the “Company”) to the exclusion of all other terms and conditions including any which the Customer may purport to impose. They may not be varied except in writing signed by an officer of the Company. No contract comes into force until the Company, having received the Customer’s purchase order, issues a written acceptance to the Customer pursuant to these Conditions of Sale.
“Customer” means the person, firm or company buying or agreeing to buy the Goods and/or Services from the Company.
“Contract” means the contract for supply of Goods and/or Services and comprises the Company’s written acknowledgement of the Customer’s order, those parts of any design or instruction given by the Customer which have been expressly accepted by the Company in writing (if applicable), the proposal document for bespoke design work (if applicable) and these Conditions of Sale.
“Goods” means any goods agreed in the Contract to be supplied to the Customer by the Company (including any part or parts of them).
“Input Material” means any documents, plans or other materials or specifications and any data or other information provided by the Customer in whatever format relating to the Goods and/or Services.
“Output Material” means any documents, plans or other materials or specifications and any data or other information provided by the Company in whatever format relating to the Goods and/or Services.
“Services” means (if applicable) any delivery, design, repair, manufacture, advice or installation services provided by the Company or its sub-contractors.
The headings in these Terms and Conditions are for convenience only and shall not affect their construction.
(a) Unless previously withdrawn, the Company’s quotation is open for acceptance for the period stated, or if no period is stated, 30 days. All orders (including those not based upon a quotation) must be in writing or by email and are subject to the Company’s acceptance in writing. The Customer must ensure that the terms of its order and any applicable Input Material are complete and accurate.
(b) Any representations or warranties made or given by the Company or anyone on the Company’s behalf prior to the Company’s acceptance of an order and not contained in the Company’s written quotation are hereby expressly excluded.
(c) All quotations are made subject to availability of the Goods or materials on receipt of the order.
(a) All descriptive and shipping specifications, estimates, drawings and particulars of weights and dimensions supplied by the Company are approximate only and the descriptions and illustrations contained in its catalogues, price lists and other marketing materials are intended merely to present a general idea of the goods described therein, unless otherwise stated. The company reserves the right to change its marketing materials from time to time without notice to the Customer.
(b) The Company may correct any typographical or other errors or omissions in any marketing materials, quotation, written acknowledgement of the Customer’s order, or other document relating to the provision of the Goods and/or Services without any liability to the Customer.
(c) Any advice or recommendation given by the Company or its employees or agents to the Customer or its employees or agents as to the storage, application or use of the Goods and/or Services which is not confirmed in writing by the Company is followed or acted upon entirely at the Customer’s own risk, and accordingly the Company shall not be liable for any such advice or recommendation which is not so confirmed.
(a) Where the Company has undertaken to provide any Services to the Customer, the Company shall provide the Services subject to these Conditions. Any changes or additions to the Services must be agreed in writing by the Company and the Customer may be charged extra.
(b) The Customer shall at its own expense supply the Company with all necessary documents, plans or other materials, and all necessary data or other information relating to the Services, within sufficient time to enable the Company to provide the Services in accordance with the Contract. The Customer shall ensure the accuracy of all Input Material.
(c) The Customer shall at its own expense retain duplicate copies of all Input Material and insure against its accidental loss or damage. The Company shall have no liability for any such loss or damage, however caused. All Output Material shall be at the sole risk of the Customer from the time of delivery to or to the order of the Customer.
(d) The Services shall be provided using reasonable care and skill and as far as reasonably possible in accordance with the Output Material, subject to these Conditions.
(e) The Company may at any time without notifying the Customer make any changes to the Services and Goods which are necessary to comply with any applicable safety or other statutory requirements, or which do not materially affect the nature or quality of the Services and Goods.
(ii) any Output Material shall, unless otherwise agreed in writing between the Customer and the Company, belong to the Company, subject only to the right of the Customer to use the Output Material for the purposes of utilising the Services and/or Goods.
(g) The Customer warrants that any Input Material and its use by the Company for the purpose of providing the Services and/or Goods will not infringe the copyright or other rights of any third party and the Customer shall indemnify the Company against any loss, damages, costs, expenses or other claims arising from any such infringement.
(h) The Company warrants that any Output Material and its use by the Customer for the purposes of utilising the Services and/or Goods will not infringe the copyright or other rights of any third party and the Company shall indemnify the Customer against any loss, damages, costs, expenses or other claims arising from any such infringement.
(i) Where the Company supplies in connection with the provision of the Services, any Goods (including Output Material) supplied by a third party, the Company does not give any warranty, guarantee or other term as to their quality, fitness for purpose or otherwise, but shall, where possible, assign to the Customer the benefit of any warranty, guarantee or indemnity given by the person supplying the Goods to the Company.
(j) The Company shall have no liability to the Customer for any loss, damage, costs, expenses or other claims for compensation arising from any Input Material or instructions supplied by the Customer which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Customer.
(k) The Customer shall provide the Company or its sub-contractors or agents full and proper access to the Customer’s site for the Company or its sub-contractors or agents to perform the Services and shall not hinder said performance in any way.
In the event of a shortage of raw materials or component parts specified in the contract for use in the production/repair of Goods the Company shall be entitled to substitute such other materials as it shall consider reasonably fit for such purpose.
(a) Except where agreed in writing to the contrary, all prices quoted by the Company exclude carriage from the origin of supply which shall be charged in addition.
b) All prices are subject to revision at any time (including after the Company has acknowledged the Customer’s order) in the event of any increase in cost caused by circumstances beyond the Company’s control and the Company reserves the right to charge such revised prices for Goods and/or Services affected by the increase and remaining to be delivered.
(c) The Customer shall be liable for extra charges required as a result of its instructions, lack of instructions the inaccuracy of any Input material or any other cause attributable to the Customer.
(d) The Customer will be liable for all costs associated with service and calibration of items not presented at the time of the service visit. No refund will be entered into.
(i) payment for Goods and/or Services within the United Kingdom shall be made on the last day of the month following the month in which the Company’s invoice is dated. Time for payment shall be of the essence.
(ii) payment for Goods and/or Services outside the United Kingdom shall be made by irrevocable letter of credit deposited with a London Bank approved by the Company upon presentation of shipping documents or if the Company is unable by reason of the Customer’s instructions or lack of instructions to ship Goods when ready, upon notification to the Customer that the Goods are ready for shipment.
(b) In the event of any delay in payment the Company shall be entitled to charge interest at 4% over Bank of England minimum lending rate from time to time, accruing on a daily basis until payment is made, whether before or after any judgment. During any such period of default and at any time when the Company shall have reasonable grounds for doubting that payment will be made on the due date the Company shall be entitled to withhold deliveries on all contracts with the Customer without prejudice to its right to payment for Goods and Services delivered and for work undertaken and expenses incurred in connection with undelivered Goods and/or Services which shall become immediately due and payable on demand.
(c) The Buyer shall make all payments due under the Contract without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise.
(a) Either party may (without limiting any other remedy) at any time terminate the Contract by giving written notice to the other if the other commits any material breach of these Conditions and (if capable of remedy) fails to remedy the breach within 30 days after being required by written notice to do so, or if the other goes into liquidation, or (in the case of an individual or firm) becomes bankrupt, makes a voluntary arrangement with his or its creditors or has a receiver or administrator appointed.
(b) No order for Goods or Services which has been accepted by the Company may be cancelled by the Customer except with the agreement in writing of the Company and on terms that the Customer shall indemnify the Company in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Seller as a result of cancellation.
Delivery dates are estimated only and not guaranteed and are not of the essence. The Company will endeavour to meet the Customer’s delivery requirements but shall not be liable for any loss or damage whether direct, indirect, consequential or otherwise (all of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss) caused by the delay in delivery. Any liability of the Company for non-delivery of the Goods and/or Services shall be limited to replacing the Goods and/or Services within a reasonable time or issuing a credit note at the pro-rata Contract rate against any invoice raised for such Goods and/or Services.
shall at the Company’s request assign the right to receive the same to the Company. The Company’s failure to enforce such rights in any case shall not affect its rights in any other case. Without prejudice to the above, until payment is made in full the Customer shall store the Goods (at no cost to the Company) separately from all other goods of the Customer or any third party in such a way that they remain readily identifiable as the Company’s property and the Customer grants the Company and its agents an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Customer’s right to possession has terminated, to recover them.
Risk in the Goods shall pass to the Customer on delivery or immediately prior to off-loading from the delivery vehicle where the Customer undertakes the off-loading or immediately after loading a Customer’s vehicle at our premises. If the Customer fails to take delivery or has not provided appropriate instructions, documents or authorisations, risk will pass when delivery is tendered.
(a) The Company may deliver the Goods and/or Services to the Customer’s premises or may agree to deliver the Goods and/or Services direct to the site of any third party.
(b) Upon the Company notifying the Customer that the Goods are ready for collection or tendering delivery of the Goods the Customer shall agree to accept delivery of the Goods forthwith. If the Company has agreed to deliver the Goods and the Customer shall fail to give proper delivery instructions or to accept delivery as aforesaid it shall be liable for all costs incurred by the Company as a result of such failure (including without limitation storage and insurance) which shall become immediately due and payable on demand but such liability shall not affect its obligation to purchase the Goods or the right of the Company to damages for breach of such obligation.
(c) Where the Goods and/or Services are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Company to deliver any one or more of the instalments in accordance with these Conditions or any claim by the Customer in respect of any one or more instalments shall not entitle the Customer to treat the Contract as a whole as repudiated.
(a) The Company shall have no liability in respect of Goods lost or damaged in transit unless the Customer or its agent notes such loss or damage on the delivery receipt and gives notice thereof in writing to the Company and the carrier within three days of delivery or such shorter period as may be required by the carrier’s conditions of carriage or in the case of a whole consignment failing to arrive gives notice thereof in writing to the Company within three days of receipt of the Company’s invoice or despatch note.
(b) The Company’s liability in respect of Goods lost or damaged in transit shall be limited to repairing or replacing such Goods.
(a) All Goods sold by the Company shall be of satisfactory quality but shall not be sold as fit for any particular purpose unless the Customer shall have informed the Company in writing that it is relying upon the Company’s skill and judgment and the Company shall have accepted such stipulation in writing.
(i) that in the case of defects which would have been apparent to the Customer on reasonable examination of the Goods on delivery the Customer shall notify the Company of the defects in writing within three days of the date of delivery.
(iii) in respect of 15. (b) (i) and (ii) above, that the defective Goods are promptly returned carriage paid.
whether express or implied by statute or otherwise as to the quality of the Goods or their fitness for any particular purpose or otherwise and the Company shall have no liability in respect of the Goods and/or Services save as provided in paragraph (b) of this Clause.
(a) Except as expressly provided in these Conditions, the Company shall not be liable to the Customer by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of the Company, its servants or agents or otherwise) which arise out of or in connection with the provision of the Goods and/or Services or their use by the Customer, and the entire liability of the Company under or in connection with the Contract shall not exceed the amount of the Company’s charges for the provision of the Goods and/or Services, except as expressly provided in these Conditions of Sale.
(b) Nothing in these Conditions of Sale will exclude or limit the Company’s liability for death or personal injury caused by its negligence or for fraudulent misrepresentation.
Except insofar as any statute provides to the contrary, the Company shall not be responsible for any loss or damage suffered by any third party caused directly or indirectly by the Goods and/or Services whether as a result of their operation or use or otherwise and whether as a result of any defect therein or otherwise and the Customer shall indemnify the Company from any claim arising from any such loss or damage.
(a) Where the Customer is selling on the Goods to others it agrees to pass to those others full and accurate information supplied by the Company concerning the Goods, including without limitation product information, specification, advice as to usage and details of all exclusions and limitations.
(b) The parties do not intend that any term of the Contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.
The Company will not be liable for any loss or damage sustained by the Customer by reason of act of God, war, riot, fire, strike, lock-out, governmental control or regulation, abnormal weather conditions, accident, breakdown or any other circumstances beyond the Company’s control.
(a) The contract shall be governed by English law and the English courts shall have non-exclusive jurisdiction to determine any dispute between the parties in connection with this Contract.
(b) The Contract constitutes the entire agreement between the parties, supersedes any previous agreement or understanding and may not be varied except as stated herein. All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
(c) Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.
(d) The Customer shall not be entitled to assign the Contract or any part of it without the prior written consent of the Company.
(e) The Company may at any time assign, transfer, charge, mortgage, subcontract, declare a trust of or deal in any other manner with all or any of its obligations under the Contract to any third party or agent.
(f) No failure or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision.
(g) If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected.

References: Art. 4
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 Art. 7