Source: https://ink-connect.com/privacy/
Timestamp: 2019-09-22 23:14:39+00:00

Document:
Privacy Policy - MyHelpBuddy
Telefon: 017679763926
Website: www.myhelpbuddy.com
Im Rahmen einer Verarbeitung in unserem Auftrag erbringt ein Drittanbieter für uns die Dienste zum Hosting und zur Darstellung der Webseite (Digitalocean). Dies dient der Wahrung unserer im Rahmen einer Interessenabwägung überwiegenden berechtigten Interessen an einer korrekten Darstellung unseres Angebots. Alle Daten, die im Rahmen der Nutzung dieser Webseite oder in dafür vorgesehenen Formularen wie folgend beschrieben erhoben werden, werden auf seinen Servern verarbeitet. Eine Verarbeitung auf anderen Servern findet nur in dem hier erläuterten Rahmen statt (Datacentre – Frankfurt).
In diesen Zwecken liegt auch unser berechtigtes Interesse an der Datenverarbeitung nach Art. 6 Abs. 1 lit. f DSGVO. Die Speicherung in Logfiles erfolgt, um die Funktionsfähigkeit der Website sicherzustellen. Zudem dienen uns die Daten zur Optimierung der Website und zur Sicherstellung der Sicherheit unserer informationstechnischen Systeme. Eine Auswertung der Daten zu Marketingzwecken findet in diesem Zusammenhang nicht statt.
Unsere Webseite verwendet Cookies. Bei Cookies handelt es sich um Textdateien, die im Internetbrowser bzw. vom Internetbrowser auf dem Computersystem des Nutzers gespeichert werden. Ruft ein Nutzer eine Website auf, so kann ein Cookie auf dem Betriebssystem des Nutzers gespeichert werden. Dieser Cookie enthält eine charakteristische Zeichenfolge, die eine eindeutige Identifizierung des Browsers beim erneuten Aufrufen der Website ermöglicht. Cookies dienen dazu, unser Angebot nutzerfreundlicher, effektiver und sicherer zu machen. Cookies sind kleine Textdateien, die auf Ihrem Rechner abgelegt werden und die Ihr Browser speichert. Die meisten der von uns verwendeten Cookies sind so genannte „Session-Cookies“. Sie werden nach Ende Ihres Besuchs automatisch gelöscht. Andere Cookies bleiben auf Ihrem Endgerät gespeichert bis Sie diese löschen. Diese Cookies ermöglichen es uns, Ihren Browser beim nächsten Besuch wiederzuerkennen. Sie können Ihren Browser so einstellen, dass Sie über das Setzen von Cookies informiert werden und Cookies nur im Einzelfall erlauben, die Annahme von Cookies für bestimmte Fälle oder generell ausschließen sowie das automatische Löschen der Cookies beim Schließen des Browsers aktivieren. Bei der Deaktivierung von Cookies kann die Funktionalität dieser Website eingeschränkt sein.
Der Versand der Newsletter oder E-Mail kommunikation erfolgt mittels des Versanddienstleisters „MailChimp“, einer Newsletterversandplattform des US-Anbieters Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Die Datenschutzbestimmungen des Versanddienstleisters können Sie hier einsehen: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp ist unter dem Privacy-Shield-Abkommen zertifiziert und bietet hierdurch eine Garantie, das europäisches Datenschutzniveau einzuhalten (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). Der Versanddienstleister wird auf Grundlage unserer berechtigten Interessen gem. Art. 6 Abs. 1 lit. f DSGVO und eines Auftragsverarbeitungsvertrages gem. Art. 28 Abs. 3 S. 1 DSGVO eingesetzt.
Die Newsletter enthalten einen sog. „web-beacon“, d.h. eine pixelgröße Datei, die beim Öffnen des Newsletters von unserem Server, bzw. sofern wir einen Versanddienstleister einsetzen, von dessen Server abgerufen wird. Im Rahmen dieses Abrufs werden zunächst technische Informationen, wie Informationen zum Browser und Ihrem System, als auch Ihre IP-Adresse und Zeitpunkt des Abrufs erhoben.
Facebook Plugins (Like, Share-Button) und Facebook Pixel
Wenn Sie unsere Seiten besuchen, wird über das Plugin eine direkte Verbindung zwischen Ihrem Browser und dem Facebook-Server hergestellt. Facebook erhält dadurch die Information, dass Sie mit Ihrer IP Adresse unsere Seite besucht haben. Wenn Sie den Facebook „Like-Button“ anklicken während Sie in Ihrem Facebook-Account eingeloggt sind, können Sie die Inhalte unserer Seiten auf Ihrem Facebook-Profil verlinken. Dadurch kann Facebook den Besuch unserer Seiten Ihrem Benutzerkonto zuordnen. Wir weisen darauf hin, dass wir als Anbieter der Seiten keine Kenntnis vom Inhalt der übermittelten Daten sowie deren Nutzung durch Facebook erhalten. Weitere Informationen hierzu finden Sie in der Datenschutzerklärung von Facebook unter: https://de-de.facebook.com/privacy/explanation
Innerhalb unseres Onlineangebotes wird aufgrund unserer berechtigten Interessen an Analyse, Optimierung und wirtschaftlichem Betrieb unseres Onlineangebotes und zu diesen Zwecken das sog. “Facebook-Pixel” des sozialen Netzwerkes Facebook,welches von der Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, bzw. falls Sie in der EU ansässig sind, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland betrieben wird (“Facebook”), eingesetzt.
Facebook ist unter dem Privacy-Shield-Abkommen zertifiziert und bietet hier durch eine Garantie, das europäische Datenschutzrecht einzuhalten(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Mit Hilfe des Facebook-Pixels ist es Facebook zum einen möglich, die Besucher unseres Onlineangebotes als Zielgruppe für die Darstellung von Anzeigen (sog.”Facebook-Ads”) zu bestimmen. Dementsprechend setzen wir das Facebook-Pixel ein, um die durch uns geschalteten Facebook-Ads nur solchen Facebook-Nutzern anzuzeigen, die auch ein Interesse an unserem Onlineangebot gezeigt haben oder die bestimmte Merkmale (z.B. Interessen an bestimmten Themen oder Produkten,die anhand der besuchten Webseiten bestimmt werden) aufweisen, die wir an Facebook übermitteln (sog. „Custom Audiences“). Mit Hilfe des Facebook-Pixels möchten wir auch sicherstellen, dass unsere Facebook-Ads dem potentiellen Interesse der Nutzer entsprechen und nicht belästigend wirken. Mit Hilfe des Facebook-Pixels können wir ferner die Wirksamkeit der Facebook-Werbeanzeigen für statistische und Marktforschungszwecke nachvollziehen, in dem wir sehen ob Nutzer nachdem Klick auf eine Facebook-Werbeanzeige auf unsere Website weitergeleitet wurden (sog. „Conversion“).
Des Weiteren nutzen wir beim Einsatz des Facebook-Pixels die Zusatzfunktion„erweiterter Abgleich“ (hierbei werden Daten wie Telefonnummern, E-Mailadressen oder Facebook-IDs der Nutzer) zur Bildung von Zielgruppen („Custom Audiences“oder „Look Alike Audiences“) an Facebook (verschlüsselt) übermittelt. WeitereHinweise zum „erweiterten Abgleich“: https://www.facebook.com/business/help/611774685654668).
Die Verarbeitung der Daten durch Facebook erfolgt im Rahmen von Facebooks Datenverwendungsrichtlinie. Dementsprechend generelle Hinweise zur Darstellung von Facebook-Ads, in der Datenverwendungsrichtlinie von Facebook: https://www.facebook.com/policy.php. Spezielle Informationen und Details zum Facebook-Pixel und seiner Funktionsweise erhalten Sie im Hilfebereichvon Facebook: https://www.facebook.com/business/help/651294705016616.
Sie können der Erfassung durch den Facebook-Pixel und Verwendung Ihrer Daten zur Darstellung von Facebook-Ads widersprechen. Um einzustellen, welche Arten von Werbeanzeigen Ihnen innerhalb von Facebook angezeigt werden, können Sie die von Facebook eingerichtete Seite aufrufen und dort die Hinweise zu den Einstellungennutzungsbasierter Werbung befolgen: https://www.facebook.com/settings?tab=ads.Die Einstellungen erfolgen plattformunabhängig, d.h. sie werden für alle Geräte, wie Desktopcomputer oder mobile Geräte übernommen.
Sie können dem Einsatz von Cookies, die der Reichweitenmessung und Werbezwecken dienen, ferner über die Deaktivierungsseite der Netzwerkwerbeinitiative (http://optout.networkadvertising.org/) und zusätzlich dieUS-amerikanische Webseite (http://www.aboutads.info/choices) oder dieeuropäische Webseite (http://www.youronlinechoices.com/uk/your-ad-choices/)widersprechen.
Ferner fordern wir von Auftragnehmern zum Nachweis einzelner im Mitgliedsprofil hinterlegter Angaben Kopien von Nachweisen an, z.B. im Hinblick auf gewerberechtliche oder sonstige Eintragungen, Zulassungen oder Qualifikationen eine Bestätigung über die Gewerbeanmeldung („Gewerbeschein“) bzw. die Anzeige einer Freiberuflichen Tätigkeit, die Handwerkskarte, den Meisterbrief, Sprachzertifikat oder vergleichbare Nachweise. Diese Unterlagen werden für die Dauer der Mitgliedschaft bzw. für die Dauer gesetzlicher Aufbewahrungspflichten in elektronischer Form gespeichert. Nach vollständiger Abwicklung des Vertrages oder Löschung Ihres Mitgliedskontos werden Ihre Daten für die weitere Verarbeitung eingeschränkt und nach Ablauf der steuer- und handelsrechtlichen Aufbewahrungsfristen gelöscht, sofern Sie nicht ausdrücklich in eine weitere Nutzung Ihrer Daten eingewilligt haben oder wir uns eine darüber hinausgehende Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir Sie in dieser Erklärung informieren. Die Löschung Ihres Mitgliedskontos ist jederzeit möglich und kann entweder durch eine Nachricht an die unten beschriebene Kontaktmöglichkeit oder über eine dafür vorgesehene Funktion erfolgen.
Bei der Kontaktaufnahme mit uns (per Kontaktformular oder E-Mail) werden die Angaben des Nutzers zur Bearbeitung der Kontaktanfrage und deren Abwicklung verarbeitet. Die Angaben der Nutzer können in unserem Customer-Relationship-Management System (“CRM System”) oder vergleichbarer Anfragenorganisation (Google Drive) gespeichert werden und müssen aufgrund gesetzlicher Vorgaben als Geschäftsbriefe für 6 Jahre gespeichert werden.
Nutzer können sich mit Hilfe von Authentifizierungsdiensten von Drittanbietern registrieren und anmelden, soweit diese zur Verfügung gestellt werden (nachfolgend bezeichnet als “Dritt-Authentifizierung”). Als Authentifizierungsdienste können z.B. WordPress, Facebook, Twitter oder Google eingesetzt werden (nachfolgend bezeichnet als “Authentifizierungsanbieter”). Voraussetzung für die Dritt-Authentifizierung ist, dass Nutzer bei den jeweiligen Authentifizierungsanbietern registriert sind und die erforderlichen Zugangsdaten auf dem dafür vorgesehenen Webformular eingeben. Die Anmeldung wird über unseren Server abgewickelt, die eigentliche Anmeldung erfolgt direkt beim jeweiligen Authentifizierungsanbieter. Im Rahmen einer Registrierung erhalten wir eine User-ID mit der Information, dass der Nutzer unter dieser User-ID eingeloggt ist und eine für uns nicht weiter nutzbare ID (User Handle). Ob wir weitere Daten übermittelt erhalten, hängt allein von der von dem Nutzer genutzten Dritt-Authentifizierung ab, den gewählten Datenfreigaben im Rahmen der Authentifizierung und zudem, welche Daten Nutzer in den Privatsphäre- oder sonstigen Einstellungen des Nutzerkontos beim Authentifizierungsanbieter freigegeben haben. Es können je nach Authentifizierungsanbieter und der Wahl der Nutzer verschiedene Daten sein, in der Regel sind es die E-Mail-Adresse und der Benutzername. Im Fall von Facebook sind es sog. “öffentlichen Informationen”, die jeder sehen kann. Hierzu zählen der Name, das Profil- und Titelbild, das Geschlecht, die Netzwerke (z.B. Schule oder Arbeitsstelle), der Nutzername (Facebook URL) und die Nutzerkennnummer (Facebook ID). Das im Rahmen des Dritt-Authentifizierung eingegebene Passwort ist für uns weder einsehbar, noch wird es von uns gespeichert. Nutzer werden gebeten zu beachten, dass deren, bei uns gespeicherte Angaben automatisch mit Ihrem Nutzerkonto bei dem Authentifizierungsanbieter abgeglichen werden können, dies jedoch nicht immer möglich ist oder tatsächlich erfolgt. Ändern sich z.B. die E-Mail Adressen der Nutzer, müssen Nutzer diese manuell in Ihrem Nutzerkonto bei uns ändern. Sollten Nutzer sich einmal entscheiden, die Verknüpfung ihres Nutzerkontos beim Authentifizierungsanbieter nicht mehr für die Dritt-Authentifizierung nutzen zu wollen, müssen Sie diese Verbindung innerhalb ihres Nutzerkontos beim Authentifizierungsanbieter aufheben. Möchten Nutzer deren Daten bei uns löschen, müssen sie Ihre Mitgliedschaft bei uns kündigen. Nutzer werden gebeten zu beachten, dass im Rahmen der Nutzung des Dritt- Authentifizierung, zusätzlich die Nutzungsbestimmungen als auch Datenverwendungsrichtlinien nebst Widerrufs- und Widerspruchsmöglichkeiten der Authentifizierungsanbieter gelten. Dies sind insbesondere: Twitter (https://twitter.com/tos, https://twitter.com/privacy),Facebook(https://www.facebook.com/legal/),Google(https://www.google.com/policies/privacy) und WordPress (https://wordpress.org/about/privacy/)
We use mailgun to notify users and buddies related to any activity in their profile. Mailgun’s official address is Mailgun Technologies, Inc.112 East Pecan Street Suite 1135 San Antonio, TX 94043 United States. Privacy policy including information about EU-US Privacy Shield: https://www.mailgun.com/privacy-policy
Wir verwenden WordPress (Automattic) als Grundlage für die Website und verschiedene Themes und Plugins wie WP-Formulare, Elementor und Sizzify für die Entwicklung, Plugins von Servmask, Tidio für den Kundensupport und Hotjar für die Analyse. Die Datenschutzrichtlinien können Sie jeweils nachlesen unter:
Automattic: San Francisco, California, United States
https://www.iubenda.com/privacy-policy/715803
Unser Onlineangebot nutzt den Dienst „Cleantalk“, der von der Automattic, Inc. 711 S Carson street, suite 4, Carson city, NV, 89701, angeboten wird. Die Nutzung erfolgt auf Grundlage unserer berechtigten Interessen im Sinne des Art. 6 Abs. 1 lit. f) DSGVO. Mit Hilfe dieses Dienstes werden Kommentare echter Menschen von Spam-Kommentaren unterschieden. Dazu werden alle Kommentarangaben an einen Server in den USA verschickt, wo sie analysiert und für Vergleichszwecke vier Tage lang gespeichert werden. Ist ein Kommentar als Spam eingestuft worden, werden die Daten über diese Zeit hinaus gespeichert. Zu diesen Angaben gehören der eingegebene Name, die Emailadresse, die IP-Adresse, der Kommentarinhalt, der Referrer, Angaben zum verwendeten Browser sowie dem Computersystem und die Zeit des Eintrags. Automattic ist unter dem Privacy-Shield-Abkommen zertifiziert und bietet hierdurch eine Garantie, das europäische Datenschutzrecht einzuhalten. Nähere Informationen zur Erhebung und Nutzung der Daten durch Cleantalk finden
sich in den Datenschutzhinweisen von Automattic: https://cleantalk.org/publicoffer#privacy
Weitere Websiteanalysedienste
Google Tag Manager ist eine Lösung, mit der wir sog. Website-Tags über eine Oberfläche verwalten können (und so z.B. Google Analytics sowie andere Google-Marketing-Dienste in unser Onlineangebot einbinden). Der Tag Manager selbst (welches die Tags implementiert) verarbeitet keine personenbezogenen Daten der Nutzer. Im Hinblick auf die Verarbeitung der personenbezogenen Daten der Nutzer wird auf die folgenden Angaben zu den Google-Diensten verwiesen. Nutzungsrichtlinien: https://www.google.com/intl/de/tagmanager/use-policy.html. Erstellt mit Datenschutz-Generator.de von RA Dr. jur. Thomas Schwenke
The operators of the platform take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
Personal data is data with which you can be personally identified. This data protection declaration explains which data we collect and for what purpose we use it. It also explains how and for what purpose this is done.
phone: 017679763926
1. Third-party hosting services
In the context of processing on our behalf, a third party provider provides us with services for hosting and display of the website (Digitalocean). This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer within the framework of a weighing of interests. All data collected within the framework of the use of this website or in the forms provided for this purpose, as described below, will be processed on its servers. Processing on other servers only takes place within the framework described here (Datacentre – Frankfurt).
These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO. The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the respective session is terminated. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
6. Possibility of opposition and removal
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files which are stored on your computer by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for specific cases or generally exclude them and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
(3) Duration of website visit
(1) Remember search terms
VI. Comment function on this website
Users are welcome to use pseudonyms, or to refrain from entering their name or email address. You can completely prevent the transmission of data by not using our comment system.
1. Storage of the IP address
3. Storage time of comments
The comments are stored on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. For this purpose an informal notification by email to us is sufficient. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
VII. Newsletter/Mailing
The newsletter or e-mail communication is sent via the mail service “MailChimp”, a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAGtatus=Active). The shipping service provider is appointed on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and a contract processing agreement pursuant to Art. 28 para. 3 sentence 1 DSGVO.
6. Newsletter – Success Measurement
The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a dispatch service provider, from its server. Within the scope of this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are first collected.
11. Possibility of opposition and removal
You can usually recognize the plugins by the respective social media logos. In order to guarantee data protection on our website, we only use these plugins in conjunction with the so-called “Shariff” solution. This application prevents the plugins integrated on our website from transferring data to the respective provider the first time the user enters the site. Only when you activate the respective plugin by clicking on the corresponding button will a direct connection to the provider’s server be established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited our site with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign the visit to our pages to your user account. Activating the plugin constitutes consent within the meaning of Art. 6 para. 1 lit. a DSGVO. You can revoke this consent at any time with effect for the future.
2. Facebook plugins (like, share button) and Facebook pixels
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook. You can find more information about this in Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation
If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account. The Facebook plugins are used on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the widest possible visibility in the social media.
Due to our legitimate interests in the analysis, optimisation and economic operation of our online services and for these purposes, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used within our online services.
Facebook is certified under the Privacy Shield Agreement and offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAACtatus=Active).
Furthermore, when using the Facebook pixel, we use the additional function “extended comparison” (here data such as telephone numbers, e-mail addresses or Facebook IDs of the user) for the formation of target groups (“Custom Audiences” or “Look Alike Audiences”) is transmitted to Facebook (encrypted). Further information on the “extended adjustment“: https://www.facebook.com/business/help/611774685654668).
You may opt out of Facebook pixel collection and use of your information to display Facebook ads. To set what types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions on setting usage-based ads: https://www.facebook.com/settings?tab=ads.Die Settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
To prevent the collection of your data by means of the Facebook pixel on our website, please click the following link: facebook opt-out
Note: If you click the link, an “Opt-Out” cookie will be stored on your device. If you delete the cookies in this browser, you must click the link again. Furthermore, the opt-out only applies within the browser used by you and only within our web domain on which the link was clicked.
You may also opt out of the use of cookies to measure reach and for advertising purposes, via the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) and the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).
On our pages, functions of the Twitter service are integrated. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. You can find more information about this in Twitter’s privacy policy at: https://twitter.com/de/privacy
Website operator has a legitimate interest in the widest possible visibility in the social media. You can change your Twitter privacy settings in your account settings at https://twitter.com/account/settings
On our pages functions of the service Instagram are integrated. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or of its use by Instagram. The Instagram plug-in is used on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the widest possible visibility in the social media. For more information, see Instagram’s Privacy Statement:
IX. Participation in Affiliate Partner Programs
For more information about Amazon’s use of the data and the possibilities for objection, please refer to the company’s privacy policy: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010 .
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer in the sense of Art. 6 Para. 1 lit. f. of the German Civil Code), we act in accordance with the following principles DSGVO) Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transferred to a Google server in the USA and stored there.
The IP address transmitted by the user’s browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, they may also refuse the use of cookies by selecting the appropriate settings on their browser, they may refuse the collection of information by Google regarding the use of cookies and the processing of such information by Google by selecting the appropriate settings on their browser, and they may download and install the browser plugin at: http://tools.google.com/dlpage/gaoptout?hl=de .
The personal data of the users will be deleted or anonymized after 14 months. Further information on the use of data by Google, setting and objection options can be found in Google’s data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data from this website in the future: analytics opt-out
(4) Telephone number of the user
In addition, we require contractors to provide evidence of individual details stored in the member profile in the form of copies of evidence, e.g. with regard to trade law or other entries, approvals or qualifications, a confirmation of the trade registration (“trade licence”) or the notification of a freelance activity, the crafts card, the master craftsman’s certificate, language certificate or comparable evidence. These documents are stored in electronic form for the duration of the membership or for the duration of legal storage obligations. After complete completion of the contract or deletion of your member account, your data will be restricted for further processing and deleted at the end of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use more data, which is permitted by law and about which we inform you in this statement. The deletion of your member account is possible at any time and can take place either by a message to the contact possibility described below or over a function intended for it.
When contacting us (via contact form or e-mail), the user’s details are processed to process the contact request and its processing. User data can be stored in our Customer Relationship Management System (“CRM System”) or comparable inquiry organization (Google Drive) and must be stored as business letters for 6 years due to legal requirements.
8. authentication services
Users may register and log in using third-party authentication services, provided that such services are provided (hereinafter referred to as “Third Party Authentication”). Authentication services may include WordPress, Facebook, Twitter or Google (hereinafter referred to as the “Authentication Provider”). The prerequisite for third-party authentication is that users are registered with the respective authentication providers and enter the necessary access data on the web form provided for this purpose. The registration is handled via our server, the actual registration takes place directly with the respective authentication provider. As part of a registration, we receive a User ID with the information that the user is logged in under this User ID and an ID (User Handle) that cannot be used any further by us. Whether we receive further data depends solely on the third party authentication used by the user, the data releases selected during authentication and also which data users have released in the privacy or other settings of the user account with the authentication provider. Depending on the authentication provider and the user’s choice, there can be different data, usually the e-mail address and the user name. In the case of Facebook, it is so-called “public information” that everyone can see. This includes the name, profile and cover picture, gender, networks (e.g. school or workplace), user name (Facebook URL) and user ID (Facebook ID). The password entered within the framework of third-party authentication is neither visible to us nor is it stored by us. Users are requested to note that their details stored with us can be automatically compared with their user account with the authentication provider, but this is not always possible or actually done. If, for example, the e-mail addresses of users change, users must change these manually in their user account with us. Should a user decide that they no longer wish to use their account with the authentication provider for third-party authentication, they must remove this link within their account with the authentication provider. If users wish to delete their data with us, they must cancel their membership with us. Users are requested to note that in the context of the use of third-party authentication, in addition to the terms of use and data use guidelines along with revocation and opposition options of the authentication provider apply. These are in particular: Twitter (https://twitter.com/tos, https://twitter.com/privacy),Facebook(https://www.facebook.com/legal/),Google(https://www.google.com/policies/privacy) and WordPress (https://wordpress.org/about/privacy/)
10. Purpose of data processing
12. Possibility of opposition and removal
1. YouTube with enhanced data protection
Our website uses plugins from the YouTube website. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. YouTube connects to the Google DoubleClick network whether or not you’re watching a video. As soon as you start a YouTube video on our website, a connection is established to the YouTube servers. This will tell the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you can allow YouTube to directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
2. mail gun
We use WordPress (Automattic) as the basis for the website and various themes and plug-ins such as WP forms, Elementor and Sizzify for development, Servmask plug-ins, Tidio for customer support and Hotjar for analysis. You can read the data protection guidelines in each case under:
servo mask
Our online service uses the “Cleantalk” service provided by Automattic, Inc. 711 S Carson street, suite 4, Carson city, NV, 89701. The use is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO. This service distinguishes real people’s comments from spam comments. All comments are sent to a server in the USA, where they are analyzed and stored for four days for comparison purposes. If a comment has been classified as spam, the data will be stored beyond that time. This information includes the name entered, the e-mail address, the IP address, the comment content, the referrer, information about the browser used, the computer system and the time of the entry. Automattic is certified under the Privacy Shield Agreement, providing a guarantee of compliance with European data protection legislation. Further information on the collection and use of data by Cleantalk can be found at
in the privacy policy of Automattic: https://cleantalk.org/publicoffer#privacy
(4) if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.
13. Right to revoke the declaration of consent under data protection law
When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user’s details are used to process the contact enquiry and to process it in accordance with Art. 6 Para. 1 lit. b. of the German Data Protection Act. (within the framework of contractual/pre-contractual relationships), Art. 6 Para. 1 lit. f. (other inquiries) DSGVO processed… The user data can be stored in a customer relationship management system (“CRM system”) or comparable inquiry organization
Created with Datenschutz-Generator.de by RA Dr. jur. Thomas Schwenke
XIV. Other website analysis services
If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC (“Google”). The usage includes the operating mode “Universal Analytics”. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices. This privacy notice is provided by www.intersoft-consulting.de .
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. We would like to point out that Google Analytics on this website has been extended to include IP anonymisation in order to guarantee anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. Further information on terms of use and data protection can be found at
The personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision. You can download
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from capturing across multiple devices, you must opt-out on all systems in use. If you click here, the opt-out cookie will be set:
Google Tag Manager is a solution with which we can manage so-called website tags via an interface (and thus integrate Google Analytics and other Google marketing services into our online offering). The Tag Manager itself (which implements the tags) does not process any personal user data. With regard to the processing of users’ personal data, reference is made to the following information on Google services. Terms of use: https://www.google.com/intl/de/tagmanager/use-policy.html. Created with Datenschutz-Generator.de by RA Dr. jur. Thomas Schwenke
3. Google AdWords and Conversion Measurement
Furthermore we receive an individual “Conversion-Cookie”. The information collected with the help of cookies is used by Google to compile conversion statistics for us. However, we only know the anonymous total number of users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users
Our website uses GA Audience, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: GA Audience). GA Audience uses, among other things, cookies that are stored on your computer and other mobile devices (e.g. smartphones, tablets, etc.) and that enable an analysis of the use of the corresponding devices. Some of the data is evaluated across all devices. Google Audience gains access to the cookies created by Google AdWords and Google Analytics. Within the scope of use, data, such as in particular the IP address and activities of the user, may be transmitted to a server of Google Inc. and stored there. Google Inc. may transfer this information to third parties where required to do so by law, or where such information is processed by third parties. You can prevent the collection and forwarding of personal data (in particular your IP address) and the processing of this data by deactivating the execution of Java Script in your browser or by installing a tool such as ‘NoScript’. You can also prevent Google from collecting the data generated by the Google cookie and relating to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Further information on data protection when using GA Audience can be found under the following link:
5. Google AdWords Conversions
On our website we use the online advertising program “Google AdWords” and in this context conversion tracking. The Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and therefore do not serve for personal identification. If you visit certain pages of our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a different cookie. Therefore, there is no possibility that cookies can be tracked via the websites of AdWords customers.
The information collected with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. They will then not be included in the conversion tracking statistics.
You can also disable personalized advertising for you in Google’s advertising preferences. You can also disable the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://support.google.com/ads/answer/2662922?hl=de and implementing the opt-out information provided there.
We use the Remarketing or “Similar Target Groups” feature of Google Inc. on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This function serves the purpose of analyzing visitor behavior and interests.
Google uses cookies to perform the analysis of website usage, which forms the basis for the creation of interest-related advertisements. Cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of the visitors of the website. If you visit another website on the Google Display Network below, you will see advertisements that are highly likely to include previously accessed product and information areas.
Your data may also be transferred to the USA. A European Commission adequacy decision exists for data transfers to the USA.
Processing is carried out on the basis of Art. 6 (1) lit. f DSGVO in the legitimate interest of addressing visitors to the website in a targeted manner with advertising by placing personalised, interest-related advertising ads for visitors to the provider’s website when they visit other websites in the Google Display Network.
DoubleClick, a Google Inc. service, uses cookies to display advertisements that are relevant to you by assigning a pseudonymous identification number (ID) to your browser. This checks which ads have already been displayed. This allows Google and its partner websites to serve ads based on previous visits to our or other websites. The cookies do not contain any personal information. The information generated by the cookies is transferred by Google to a server in the USA for evaluation and stored there. A transfer of the data by Google to third parties only takes place due to legal regulations or in the context of order data processing. By using our website, you consent to the processing of data by Google in the manner and for the purposes set out above. The legal basis for the processing of the data is Art. 6 para. 1 lit. f DSGVO. The following link will give you more information about the privacy policy of DoubleClick ads. If you wish, you can prevent the storage of cookies via your browser settings or alternatively deactivate DoubleClick via a browser add-on.
The remarketing tag of Facebook was implemented on the website for this purpose. This tag establishes a direct connection to the Facebook servers when you visit the website. This will tell the Facebook server which of our pages you have visited. Facebook associates this information with your personal Facebook user account. When you visit the social network Facebook, you will see personalized, interest-based Facebook ads. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for the legitimate interest in the above-mentioned purpose. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 (1) f DSGVO. You can deactivate the
remarketing function “Custom Audiences” here. For more information about Facebook’s collection and use of this information, your rights in this regard, and how Facebook can protect your privacy, please visit Facebook’s privacy policy at https://www.facebook.com/about/privacy/
We use Hotjar to better understand the needs of our users and to optimize the offerings on this website. Hotjar’s technology gives us a better understanding of our users’ experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) and helps us tailor our offerings to our users’ feedback. Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices (including, but not limited to, the IP address of the device (collected and stored only in an anonymous form), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language for viewing our website). Hotjar stores this information in a pseudonymous user profile. The information will not be used by Hotjar or by us to identify individual users or merged with other data about individual users. You may opt out of Hotjar’s storage of a user profile and information about your visit to our website and Hotjar tracking cookies on other websites by clicking this opt-out link: https://www.hotjar.com/legal/compliance/opt-out
For information on how Hotjar treats personal data, please refer to Hotjar’s privacy policy at: https://www.hotjar.com/legal/policies/privacy
On selected pages of our website, we use Heap Analytics, a service of Heap Analytics Inc., 116 Natoma St., San Francisco, CA 94105, USA (“Heap Analytics”), to obtain up-to-date information about the usage behavior on the pages of our website. Heap Analytics uses cookies, which are stored on the end device (e.g. PC) that you use to call up the page. The anonymous information generated by the cookies about the user behavior of our website is transferred to a server of Heap Analytics in the USA and stored there. The IP address transmitted by your browser as part of Heap Analytics is not combined with other data from Heap Analytics.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Heap Analytics’ privacy policy can be found here: www.heapanalytics.com/privacy.
On our website we use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft”). When you click on an ad placed by Microsoft Bing Ads, a conversion tracking cookie is placed on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages of our site and the cookie has not expired, Microsoft and we may recognize that you clicked on the ad and were directed to that page.
Information obtained using the conversion cookie is used to generate conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. A personal identification of these users is not possible. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.
To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. If necessary, however, you may not be able to use all of the functions of this website to their full extent. You will not be included in the conversion tracking statistics as a result. Bing has certified itself according to the US-EU data protection agreement “Privacy Shield” and is thus committed to complying with European data protection regulations.
Further information on data protection and the cookies used by Microsoft Bing can be found at: [https://privacy.microsoft.com/de-de/privacystatement]

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