Source: https://www.attorneys-advantage.com/Risk-Management/The-Unintended-Client-and-Non-Engagement-Letters
Timestamp: 2019-04-25 04:04:03+00:00

Document:
Every year malpractice claims are made against lawyers by individuals that the lawyers never considered to be their clients. This occurs because the existence or non-existence of an attorney-client relationship is not explicitly communicated by the lawyer.
Generally, courts will recognize an attorney-client relationship when the attorney's conduct would lead a reasonable person to believe that he was being represented by the attorney. Parker v. Carnahan, 772 S.W.2d 151 (Tex.App. 1989). The evidence focuses on the conduct and communications of the attorney and putative client.
Claims by persons considered by the lawyers to be non-clients usually arise in one of three ways. The first is when a lawyer declines to represent a person in a matter, and it is not clear to the prospective client that the lawyer is declining to represent him. This could happen with a new matter for a current client as well as for a prospective client.
For example, in Rice v. Forestier, 415 S.W.2d 711 (Tex.App. 1967), a lawyer had represented a husband and wife and their corporation in various matters when the wife delivered to the lawyer a citation to answer a suit for the collection of a debt. No answer was filed and a default judgment was entered. The attorney admitted that the wife left the citation in his office with his secretary. The court held that the attorney had a duty to inform the client that he was not going to file an answer or defend the case. Although the lawyer had the right to decline to represent client in this matter, he had an obligated to inform the client of this decision.
In Rice, the client just dropped off the citation without further communication with the lawyer, assuming the lawyer would handle the matter. The same result could occur if a lawyer agrees to review a matter for a prospective or existing client and accepts the client's papers for review. Unless the lawyer specifically informs the client that he is not accepting the case, the client may claim that he relied on the lawyer's silence to mean that the lawyer was taking the case.
A similar situation could occur in a transaction. A prospective or existing client might want a lawyer to review a residential real estate contract that is subject to review by the parties' attorneys within a certain number of days after acceptance. If the client delivers or faxes the contract to the lawyer without a clear understanding as to whether the lawyer is accepting the representation, the client may reasonably believe the lawyer is protecting his interests, and the lawyer may be liable for failing to do so.
returning under cover of this letter the materials you provided for our review.
When declining to accept a legal matter, lawyers should be careful in what they communicate to the client. Even if there is no question that the lawyer is not taking the case, the lawyer may still be liable to the prospective client for any legal advice or opinion rendered to the prospective client.
In one case, a woman consulted with a lawyer about possible medical malpractice claim arising out of injuries to her husband while in a hospital. The lawyer met with her for about 45 minutes, after which time he told her that the case was not worth pursuing and that his firm would not represent her. The woman left, and did not consult another attorney for a year because she believed that she did not have a case based on the lawyer's remark. The jury found that there was an attorney-client relationship between the couple and the lawyer because the wife went to the lawyer for legal advice and he gave her an opinion about the merits of the claim. It also found that there was medical malpractice and that the couple would have been successful in prosecuting that claim but for the attorney's advice. The jury awarded damages to the husband of $610,500, and to the wife of $39,000. Togstad v. Vesely, Otto, Miller & Keefe, 291 N.W.2d 686 (Minn. 1980).
In another case, Miller v. Metzinger, 154 Cal.Rptr. 22 (Cal.App. 1979), the plaintiff's wrongful death case was dismissed for having been filed after the statute of limitations had run. The plaintiff had consulted four law firms. The Metzinger firm was the third. Metzinger ultimately declined to take the case, but a fact issue as to whether he informed the prospective client of his declination and that the statute of limitations was about to expire caused the appellate court to reverse summary judgment in favor of the lawyer. The court stated that even if the lawyer had withdrawn a few days before the statute expired, it would be a breach of duty to fail to inform the client of the statute of limitations issue and of the need to protect the case by filing within the prescribed time.
immediately contact another attorney if you wish to pursue your claim.
The second way in which these kinds of claims arise is when a lawyer is involved in a transaction involving multiple parties, some of whom are not represented by attorneys, and it is not clear to all involved which parties the lawyer does not represent.
In Kotzur v. Kelly, 791 S.W.2d 254 (Tex. App. 1990), the court found that an attorney for a seller of real estate may be liable to the buyers when the circumstances lead the buyers to believe that the attorney is representing them and the lawyer has not made it clear that he was not their attorney. In that case, the client was selling 225 acres of land to his two sons. The sons did not retain another attorney, but believed that their father's attorney also represented them. When they later learned of a lien on the property, they sued the lawyer for malpractice. The sons testified that they thought the lawyer also represented them. The attorney, apparently was unsure about whether he represented the sons, testified, "I didn't feel I was dealing with two different parties here" and admitted that he prepared the documents related to the transaction on a "family-type basis." The court reversed the summary judgment that had been entered in favor of the lawyer and remanded the case for trial.
I enjoyed [meeting you] [talking with you] yesterday regarding [legal matter].
consider consulting with a lawyer of your choice.
The third way in which claims by persons considered by the lawyers to be non-clients usually arise is when a lawyer terminates his representation, and it is not clear to the client that the lawyer's representation has ended. Generally, an attorney's liability for malpractice terminates when the relationship ends. In most cases, this occurs when the lawyer completes the client's objective. Maddox v. Burlingame, 205 Mich.App. 446 (1994). Sometimes, however, even though the lawyer considers the professional relationship to have ended, it is not clear to the client that the relationship is over.
In In re Smith, 91 B.R. 612 (Bkrtcy.M.D.Fla.,1988), a bankruptcy court considered the issue of whether a lawyer continued to represent a client in a matter involving the release of a guaranty of certain debts of the client. The lawyer claimed that, at the time of the transaction, he was no longer representing that client. The lawyer had represented the client for over a decade. The court held that, once an attorney-client relationship exists, the attorney has the affirmative duty to notify the client of the termination of the relationship. Because there was nothing in the record indicating that the lawyer ever notified the client that the attorney-client relationship had been terminated, and because the client testified that he considered the lawyer to be his attorney, the court concluded that the lawyer had a continuing duty to the client.
The absence of non-engagement and disengagement letters has contributed to the filing of legal malpractice claims by persons to whom lawyers believed they owed no duty. Sending such letters may prevent the initiation of malpractice claims or even defeat claims by such persons. The time it takes to write these letters may be the most important time you spend on the matter.

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