Source: https://www.palast.berlin/en/data-protection/
Timestamp: 2019-04-20 16:13:54+00:00

Document:
We consider it our primary responsibility to protect the confidentiality of the personal information you provide and to protect it from unauthorised access. That’s why we take the utmost care and set state-of-the-art security standards to ensure maximum protection of your personal information.
As a private company, we are subject to the provisions of the European Data Protection Regulation (DSGVO – GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection rules are respected both by us and by our external service providers.
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter the “data subject”); a natural person is regarded as identifiable, who can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, the expression of the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person.
“Processing” means anyone, with or without the help of automated procedures, performed procedures or any such series of operations related to personal data such as collection, gathering, organisation, ordering, storage, adaptation or modification, reading, querying , the use, disclosure by transmission, dissemination or any other form of provision, matching or linking, restriction, erasure or destruction.
“Profiling” means any kind of automated processing of personal data which consists in using that personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, to analyse or predict personal preferences, interests, reliability, behaviour, location or change of location of that natural person.
“Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without additional information being provided, provided that such additional information is kept separate and subject to technical and organisational measures to ensure that the personal data cannot be assigned to an identified or identifiable natural person.
“File system” means any structured collection of personal data accessible by specific criteria, whether that collection is centralised, decentralised or organised according to functional or geographical considerations.
“Responsible person” means a natural or legal person, public authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for their appointment may be provided for under Union or national law.
“Processor” means a natural or legal person, public authority, institution or other body that processes personal data on behalf of the controller.
“Recipient” means a natural or legal person, public authority, agency or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be recipients; the processing of such data by the said authorities shall be in accordance with the applicable data protection rules in accordance with the purposes of the processing.
“Third party” means a natural or legal person, public authority, institution or other body other than the data subject, the controller, the processor and the persons authorised under the direct responsibility of the controller or processor to process the personal data.
A “consent” of the data subject is any expression of will voluntarily given in a specific, unequivocal and unambiguous manner in the form of a statement or other unambiguous confirmatory act that indicates to the data subject that they are involved in the processing of the data subject’s personal data.
f. The processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject requiring personal data protection prevail, in particular where the data subject is a child.
(1) Below we inform you about the collection of personal data when using our website. Personal data is for example: Name, address, e-mail addresses, user behaviour.
for example decline the acceptance of third-party cookies or all cookies. So-called “Third Party Cookies” are cookies that have been set by a third party, and therefore not by the actual website on which you are currently located. Please note that disabling cookies may not enable you to use all features of this website.
Clicking the OptOut link stops the collection of anonymised data. In this case, advolution replaces the current cookie with a new opt-out cookie. This opt-out cookie deletes the previously stored information, including the IP address, and prevents the further collection of anonymous information. IMPORTANT: If this opt-out cookie is deleted, advolution can no longer determine that an opt-out has taken place. In this case repeat the OptOut process.
(1) If you wish to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data that we need for the processing of your order. Mandatory information necessary for the execution of the contracts is marked separately, further details are voluntary. We process the data provided by you to process your order. For this we can pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. You can voluntarily create a customer account, through which we can save your data for later purchases. If you create an account under “My Account”, the data you provide will be revocable. All other data, including your user account, you can always delete in the customer area.
(2) Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we are restricting processing, ie. your data will only be used to comply with legal obligations.
(3) In order to prevent unauthorised access by third parties to your personal data, in particular financial data, the order process is encrypted using TLS technology.
(1) We offer several payment methods for the use of the webshop and use different payment service providers. Depending on which payment method you choose, different data will be transmitted to the respective payment service provider. The legal basis for the transfer is Art. 6 para. 1 sentence 1 lit. a GDPR. Below we list our payment service providers.
If you opt for the payment method of credit card, your personal data will be transmitted to the operator Concardis. As a technical service provider, Concardis uses the “Paygate” application of the provider Computop Wirtschaftsinformatik GmbH Schwarzenbergstrasse 4 D-96050 Bamberg. The legal basis for the transmission of the data is Article 6 (1) (a) GDPR (Consent) and Article 6 (1) lit. b GDPR (processing to fulfil a contract) As a so-called acquirer, Concardis handles the transfer of payments between your credit card company, your bank and us.
(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the cancellation by clicking on the link provided in each newsletter e-mail, or by e-mail to service@palast.berlin or by sending a message to the contact details stated in the imprint.
Furthermore, the shipping service provider may, according to its own information, transmit these data in pseudonymous form, i.e. without assignment to a user, to optimise or improve their own services, e.g. for the technical optimisation of the dispatch and the presentation of the newsletters or for statistical purposes, to determine from which countries the recipients come. However, the shipping service provider does not use these to subscribe themselves or to pass on to third parties.
Our offer is basically for adults. Persons under the age of 16 should not submit any personal data to us without the consent of their parents or guardians.
You can always contact us to exercise the right of withdrawal.
If the controller has made the personal data publicly available and is required to erase it in accordance with paragraph 1, taking into account the technology available and the implementation costs, (s)he shall take appropriate measures, including technical ones, to inform data controllers who process the personal data to inform that an affected person has requested that they delete all links to such personal data or copies or replications of such personal data.
If the processing has been restricted in accordance with the above-mentioned conditions, this personal data will only be stored with the consent of the data subject or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons important public interest of the Union or of a Member State.
When exercising the right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data is transmitted directly from one controller to another, as far as technically feasible. The exercise of the right to data portability is without prejudice to the right of cancellation (the right to be forgotten). This right does not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
This right can be exercised by the data subject at any time by addressing himself/herself to the responsible person.
Furthermore, without prejudice to any other administrative or judicial remedy, they shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their residence, place of work or place of alleged infringement, if the data subject considers that the processing data concerned is in breach of this regulation.
Without prejudice to an available administrative or extrajudicial remedy, including the right to complain to a supervisory authority under Article 77 of the GDPR, they shall have the right to an effective judicial remedy if they consider that the rights conferred on them by that Regulation are not satisfied by that regulation concerning the processing of their personal data.
(3) You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: tools.google.com/dlpage/gaoptout?hl=de.
(5) We use Google Analytics to analyse and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.
(1) On the basis of our legitimate interests (ie interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) lit. GDPR) we use the marketing and remarketing services (in short “Google”). Marketing Services “) of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (” Google “).
(2) The Google Marketing Services allow us to display advertisements for the Friedrichstadt-Palast more selectively, in order to present users only ads that potentially correspond to their interests. For these purposes, when Google calls to other websites where Google Marketing Services are active, Google immediately executes Google code and so-called (re) marketing tags (invisible graphics or code, also known as “web beacons”) are included in the website if you have previously visited our website. With the aid of these “web beacons”, the user is provided with an individual cookie on the device. A small file is saved (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file is noted which web pages the user visited, for what content (s)he is interested and what offers (s)he has clicked, as well as technical information about the browser and operating system, referring web pages, visit time and other information on the use of the online offer. The IP address of the users is also recorded, whereby in the context of Google Analytics we announce that the IP address is shortened within member states of the European Union or other parties to the Agreement on the European Economic Area and only in exceptional cases to one Google server in the US is transmitted and shortened there. The IP address will not be merged with data of the user within other offers from Google. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his/her interests, the ads tailored to him/her.
(3) The data of the users are pseudonym processed in the context of the Google marketing services. That is to say, Google stores and processes e.g. not the name or e-mail address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. That is to say, from the perspective of Google, the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymisation. The information collected about users through Google Marketing Services is transmitted to Google and stored on Google’s servers in the United States.
(4) Among the Google marketing services we use amongst other things the online advertising program “Google AdWords”. In the case of Google AdWords, each advertiser receives a different “conversion cookie”. Cookies cannot be tracked through AdWords advertisers’ websites. The information collected through the cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
Using The Trade Desk Remarketing Tools. Our website uses the remarketing feature of “The Trade Desk Inc” 42 N. Chestnut St. Ventura, CA 93001 USA. This feature is designed to show visitors interest-based ads on external websites. The website visitor’s browser stores so-called “cookies”, text files that are saved on your computer and that allow visitors to recognise them when they access external websites. On external pages, the visitor (s) can then be presented with advertisements referring to contents of the Friedrichstadt-Palast. According to its own statements, The Trade Desk does not collect any personal data during this process. However, if you do not want the Remarketing feature of The Trade Desk, you can stop it by going to www.adsrvr.org/opt-out.html. For more information on The Trade Desk Remarketing, visit: www.thetradedesk.com/general/privacy-policy.
(1) We maintain online presence within social networks and platforms in order to communicate with the customers, prospects and users active there and to inform them about our services there. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.
(3) We are currently using the following social media plug-ins: Facebook, Instagram, Twitter, Youtube. We use the so-called two-click solution. In other words, when you visit our site, no personal data is initially passed on to the providers of the plug-ins. The provider of the plug-in can be identified by the marking on the box above its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online service. In addition, the data mentioned under § 3 of this declaration will be transmitted. In the case of Facebook, Youtube and Twitter, according to the respective providers in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, personal data will be transmitted by you to the respective plug-in provider and stored there (with US providers in the USA). Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies before clicking on the greyed-out box via the security settings of your browser.
(4) We have no influence on the collected data and data processing operations, nor are we aware of the full extent of the data collection, the purpose of the processing, the storage periods. We also have no information to delete the data collected by the plug-in provider.
(5) The plug-in provider saves the data collected about you as usage profiles and uses these for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. The plug-ins allow us to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f GDPR.
(6) The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and for example, if you link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.
(7) For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers, which are provided below. There you will also find further information about your rights and settings options for the protection of your privacy.
a. Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; www.facebook.com/policy.php; For more information about data collection: www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other#applications and www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework.
b. Twitter, Inc., 1355 Market St., Suite 900, San Francisco, California 94103, USA; twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US Framework.
(2) By visiting the website, Google receives the information that you have accessed on the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
Media strategy, planning, purchasing and possibly creation of advertising on digital advertising media. Consultation, analysis and optimisation in digital marketing and possibly the digital instances of the client (eg website or apps). AdServing and tracking systems are used for this purpose, through which the FSP collects data and performance values ​​from Add2 or its partners or transfers them directly via interfaces.
(1) Use of SnapEngage Webchat. Our website uses the web chat feature of SnapEngage Inc. This feature is designed to provide visitors with the ability to directly interact directly with an employee of the FSP through a chat feature. The browser of the website visitor / website visitor saves for this purpose a so-called “Cookies”, text files which are stored on your computer and which are necessary as so-called session cookies for the operation of the service. By its own account, SnapEngage does not collect any personal information during this process. For more information about SnapEngage Webchat, visit: snapengage.com/privacy-policy/.
(2) Third-party information: SnapEngage Inc., 1722 14th St, Suite 220, Boulder, CO 80302, USA also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.solutions.com/. privacyshield.gov/EU-US-Framework.
We use external service providers (processors) for example for the shipment of goods, newsletters or payment transactions. Separate order data processing has been entered into with the service provider to ensure the protection of your personal data.

References: Art. 6
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