Source: https://www.trip.me/privacy
Timestamp: 2019-04-23 20:29:43+00:00

Document:
You can use our website without providing any personal data. In individual cases, however, the collection and processing of your personal data may be necessary in order to be able to use certain functions of our website. In addition, in order to optimize our website and services, we collect and process personal data that we process in accordance with data protection regulations.
We are committed to the protection of your personal data and would therefore like to inform you of your rights as well as the type and scope of the respective data collection.
Personal data are all information relating to an identified or identifiable natural person (hereinafter 'person concerned'). Identifiable is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
The persons concerned are persons whose personal data are processed by the data controller.
Profiling is any form of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or relocation of that natural person.
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific person concerned without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data are not assigned to an identified or identifiable natural person.
The person responsible is the person who decides on the purposes and means of processing personal data and who also carries them out accordingly.
Processor is another natural or legal person, authority, institution or other body that processes personal data on behalf of the data controller.
Recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed.
Data subject's consent is any voluntary, specific case, informed and unequivocal expression of consent in the form of a declaration or other clear affirmative act by which the data subject indicates his/her consent to the processing of his/her personal data.
Violation of the protection of personal data is a breach of security that leads to destruction, loss or alteration, whether unintentional or unlawful, or to unauthorized disclosure or access to personal data that has been transmitted, stored or otherwise processed.
The supervisory authority is an independent state body established by a Member State in accordance with Article 51 GDPR, which is responsible for monitoring compliance with data protection laws and regulations.
We process your personal data by various technical means and if necessary also under the increase of further service providers. We would like to inform you about the concrete details of the processing in the following points.
You can configure your browser settings to suit your preferences and also refuse the acceptance of third party cookies or all cookies. Please note, however, that you may not be able to use all functions of this website.
When you contact us via the contact form on our website, the data you have entered (your e-mail address and regularly your name, your telephone number and the other data you have provided) will be stored by us at the time of sending in order to process your request. The legal basis is Art. 6 Para. 1 p. 1 f GDPR.
Alternatively, to the contact form you can also contact us via the e-mail address provided on the website.
You can object to the processing of your personal data at any time by sending an e-mail to privacy@trip.me or by declaring your objection to the processing of your personal data vis-à-vis the person(s) listed in Section 1. If you contact us directly by e-mail, you can object to the processing of your personal data at any time in the same way.
We delete the data arising in this context after the storage is no longer necessary or restrict the processing if statutory retention obligations exist.
If your establishment of contact is aimed at the conclusion or the execution of a contract, then additional legal basis for the processing of your personal data is Art. 6 para. 1 p. 1 lit. b GDPR.
In order for you to give us feedback about your trip, we will give you the opportunity to share your opinion about the trip with us using a form at the end of your trip. This enables us to optimize our services and make our overall service more interesting for you as a user. For this purpose, the data you enter on our website via the feedback form (your e-mail address and your name or pseudonym specified in the feedback form, if provided, your profile picture, your rating submitted, your probability of recommendation, your experience report and the other data you provide) are stored by us at the time of sending in order to process your feedback accordingly.
If you wish to publish your feedback under your name and give us your consent, please enter your name in the feedback form instead of a pseudonym, otherwise direct personal reference is excluded.
You can object to the processing of your personal data at any time by sending an e-mail to privacy@trip.me or by declaring your objection to the processing of your personal data vis-à-vis the person(s) listed in Section 1.
We will delete the data arising in this context after the storage is no longer necessary or you request the deletion, or limit the processing if there are legal storage obligations.
We use your feedback to optimize our service. The legal basis for processing your personal data is Art. 6 Par. 1 p. 1 lit. f GDPR. If you give us your consent to the publication of your feedback on our website, the legal basis for processing your personal data is Art. 6 para. 1 p. 1 lit. a GDPR.
With your consent, you can subscribe to our newsletter, with which we inform you about current data protection issues and events. The possible topics are listed in the declaration of consent.
We use the double opt-in procedure to subscribe to our newsletter. This means that after your registration we will send you an e-mail to the specified e-mail address in which we ask you to confirm that you would like the newsletter to be sent. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
The only mandatory information for sending the newsletter is your e-mail address. The indication of further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 p. 1 lit. a GDPR.
You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail, or by sending an e-mail to marketing@trip.me or by sending a message to the contact details given in the imprint.
We would like to point out that we evaluate your user behavior when sending the newsletter. For this analysis, the e-mails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files stored on our website. For the analysis, we link the data mentioned under 3 above (‘Visit our website’) and the web beacons with your e-mail address and an individual ID. Links received in the newsletter also contain this ID. The data is collected exclusively pseudonymized, i.e. the IDs are not linked to your other personal data.
You can object to this tracking at any time by clicking on the separate link provided in each e-mail or by informing us of another contact method. The information is stored for as long as you have subscribed to the newsletter. After a cancellation, we store the data purely statistically and anonymously. Such tracking is also not possible if you have deactivated the display of images in your e-mail program by default. In this case, the newsletter will not be displayed completely and you may not be able to use all functions. If you display the images manually, the above tracking takes place.
If you wish to become a partner and use our Agency Area, you must register by providing your email address, a password of your choice, your telephone number or your Skype Name. You must also specify the countries in which you work. We must also be informed of the name and website of the agency, the relationship between your private and business customers, the languages in which you can communicate and the software you mainly use. The data is entered using a form. It is obligatory to provide the aforementioned data; all further information can be provided voluntarily by using our portal.
After registration, you will be notified of the current status via the e-mail address you have provided. Subsequently, the selection process takes place. If necessary, we will contact you via the contact data you have provided.
If you use our portal, we store your data necessary for the fulfilment of the contract until you terminate your access permanently. Furthermore, we store the voluntary data provided by you for the duration of your use of the portal, unless you delete it beforehand. You can manage and change all information in the protected area. The legal basis is Art. 6 para. 1 p. 1 lit. b and f GDPR.
To prevent unauthorized access to your personal data by third parties, the connection is encrypted using SSL or HTTPS.
This website uses Google Analytics with the extension ‘_anonymizeIp()’. As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
We use Google Analytics to analyze and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Para. 1 p. 1 lit. f GDPR.
This website uses the web analysis service Mixpanel. to carry out statistical evaluations that enable us to optimize our offer and make it more attractive. The legal basis for the use of Mixpanel is Art. 6 para. 1 p. 1 p. f GDPR.
You can prevent the evaluation by deleting existing cookies and preventing the storage of cookies. The prevention of the storage of cookies is possible through the setting in your browser. If you do not wish to transfer log data from your activities on this website to Mixpanel, you can disable logging of your activity using the so-called opt-out cookie at https://mixpanel.com/optout/ If you deactivate the storage of cookies, we point out that you may not be able to use this website in its entirety.
We will only transmit your IP address to Mixpanel in abbreviated form. This means that direct personal contact can be ruled out. The IP address transmitted by your browser using a mix panel is not merged with other data collected by us.
Information of the provider: Mixpanel, Inc. 405 Howard St., Flr 2, San Francisco, CA 94105, For further information of the provider regarding data protection, please visit https://mixpanel.com/legal/privacy-policy/. Mixpanel has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website uses the Pingdom monitoring service to improve the loading behavior and presentation of content on our website. The legal basis for the use of Pingdom is Art. 6 Par. 1 p. 1 lit. f GDPR.
Google Tag Manager is a solution that allows us to manage website tags from a single interface. The Tool Tag Manager itself (which implements the tags) is a cookieless domain. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
For more information, see the usage guidelines for this product: https://www.google.com/analytics/tag-manager/use-policy/.
This website uses Google Web fonts for improved visualization. These are fonts that are retrieved from a Google server when you visit our website and stored in the cache of your browser to display our website. For more information, visit https://fonts.google.com/about#. Legal basis for the use of Google Web Fonts is Art. 6 Par. 1 p. 1 lit. f GDPR.
Information of the provider: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA. Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's data protection declaration. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: https://policies.google.com/privacy?hl=en. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website uses Amazon CloudFront for improved visualization. It's a global Content Delivery Network (CDN) service that provides you with images and other files in a safe and fast way from the closest possible server. This will reduce load times when you visit our website, and our offer will be more enjoyable for you and can be optimized. The legal basis for the use of Amazon CloudFront is Art. 6 Par. 1 p. 1 lit. f GDPR.
Amazon provides a large number of servers in Europe to send our files to you as quickly as possible. However, it can not be technically ruled out that your browser accesses a server outside the EU. In such a case, data will be sent directly from your browser to the respective country. Thus, Amazon processes your personal information in the United States. For more information about how Amazon CloudFront works, visit https://aws.amazon.com/en/cloudfront/.
By visiting the website, Amazon receives the information that you have called up. In addition, the data specified in section 3, ‘Visiting our website’, of this declaration are transmitted. To avoid the transmission of data to Amazon CloudFront, you can install a Java Script Blocker (eg http://www.noscript.net or http://www.ghostery.com).
This website uses Wistia to integrate videos and to make our website more attractive for you. Legal basis for the use of Wistia is Art. 6 Par. 1 p. 1 lit. f GDPR.
If you access a website with such content, a connection to the Wistia servers is established and the data mentioned in section 3, ‘Visit our website’, of this declaration is transmitted in order to be able to transmit the requested content to you.
You can deactivate the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
Information of the provider: Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts 02139, USA Further information on the purpose and scope of data collection and its processing by Wistia can be found in the data protection declaration. There you will also find further information about your rights and setting options to protect your privacy: http://wistia.com/privacy. Wistia also processes your personal data in the USA and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website uses the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. The legal basis for the use of Google Maps is Art. 6 Par. 1 p. 1 lit. f GDPR.
Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's data protection declaration. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: https://policies.google.com/privacy?hl=en. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website uses Bing Ads, a program of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, (‘Microsoft’). Bing Ads collects and stores data from which user profiles are created using pseudonyms. This enables us to track the activities of users on our website when they reach our website via ads from Bing Ads. If you access our website via such an advertisement, a cookie is placed on your computer. Our website includes a tag for universal event tracking (‘Bing UET tag’). This is a code used in connection with the cookie to store some non-personal data about the use of the website. This includes the time spent on the website, which areas of the website were called up and via which display the users accessed the website. The legal basis for the use of Bing Ads is Art. 6 Par. 1 p. 1 lit. f GDPR.
The information collected is transferred to Microsoft servers in the United States and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may restrict the functionality of the website.
In addition, Microsoft may be able to track your usage across multiple electronic devices through cross-device tracking, enabling you to display personalized advertising on or in Microsoft Web pages and apps. You can disable this behavior at http://choice.microsoft.com/en-en/opt-out.
Travel Expert Technologies GmbH is a participant in Amazon Europe S. à. r. l.'s partner program and partner of the advertising program, which was designed to provide a medium for websites through which advertising ads and links to amazon.de can be earned. We are interested in showing you advertisements that are of interest to you and that make our website more interesting to our users.
You can prevent the installation of Amazon Affiliate Program cookies in various ways: a) by setting your browser software accordingly, in particular the suppression of third party cookies will prevent you from receiving ads from third parties; b) by deactivating the interest-based ads on Amazon via the link https://www.amazon.com/gp/dra/info; c) by deactivating the interest-based ads of the providers that are part of the ‘About Ads’ self-regulation campaign via the link https://www.aboutads.info/choices, these settings being deleted if you delete your cookies. Please note that in this case you may not be able to use all functions of this offer in full.
We use the offer of Google AdWords Conversion to draw attention to our attractive offers with the help of advertising material (so-called Google AdWords) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
These advertising media are delivered by Google via so-called ‘Ad Servers'. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google AdWords stores a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency of insertions), last impression (relevant for post-view conversions, i.e. the number of advertisements displayed before a click is made) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an AdWords customer's website and the cookie stored on their computer has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each AdWords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of AdWords customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further use of the data, which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of AdWords conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive ads from third-party providers; b) by deactivating cookies for conversion tracking, by setting your browser so that cookies are blocked by the domain ‘http://www.googleadservices.com', https://www.google.com/settings/ads, this setting being deleted when you delete your cookies; c) by deactivating the interest-based ads of the providers that are part of the ‘About Ads’ self-regulation campaign via the link https://www.aboutads.info/choices, this setting being deleted when you delete your cookies; d) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link https://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all functions of this offer in full.
The legal basis for the processing of your data is art. 6 par. 1 p. 1 lit. f GDPR. Further information on data protection at Google can be found here: https://policies.google.com/privacy?hl=en and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We use the 'Facebook Pixel' of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ('Facebook') to use advertisements to track the actions of users on external websites after they have seen or clicked on a Facebook advertisement. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
These advertising media are delivered by Facebook via so-called ‘Ad Servers'. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of advertisements or clicks by users, can be measured. If you access our website via a Facebook ad, a cookie is stored on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency of insertions), last impression (relevant for post-view conversions, i.e. the number of advertisements displayed before a click is made) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.
These cookies enable Facebook to recognize your Internet browser. If a user visits certain pages with Facebook ads and the cookie stored on their computer has not expired, Facebook may recognize that the user has clicked on the ad and has been redirected to that page. We do not collect and process any personal data in the aforementioned advertising measures. Facebook only provides us with statistical evaluations. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.
Your browser automatically establishes a direct connection to the Facebook server based on the marketing tools used. We have no influence on the extent and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: By integrating the Facebook Pixel, Facebook receives the information that you have called the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can associate your visit with your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider may obtain and store your IP address.
You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive ads from third parties; b) by deactivating the interest-based ads of providers that are part of the ‘About Ads’ self-regulation campaign via the link https://www.aboutads.info/choices, this setting being deleted if you delete your cookies; c) at https://www.facebook.com/ads/website_custom_audiences/ and for logged in users at https://www.facebook.com/settings/?tab=ads#_. Please note that in this case you may not be able to use all functions of this offer in full.
The legal basis for the processing of your data is art. 6 par. 1 p. 1 lit. f GDPR. For more information about Facebook's data processing, please visit https://www.facebook.com/policy. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website also uses Google Optimize to analyse user behavior by means of so-called A/B testing. We can show you our websites with slightly varied content, depending on your profile assignment. This enables us to analyze and regularly improve our services and make them more interesting for you as a user.
You can prevent the evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we point out that you may not be able to use our website in full. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Before the analyses are carried out, the IP addresses are further processed in abbreviated form, so that direct personal contact can be ruled out. The IP address transmitted by your browser is not combined with other data collected by us.
This website uses Criteo to collect anonymous information about the surfing behavior of visitors to the website for marketing purposes. The statistics obtained enable us to determine how successful the individual advertising measures are. This enables us to show you advertising that is of statistical interest to you in order to make our website more interesting for you and to achieve a fair calculation of advertising costs. The legal basis for the use of Criteo is Art. 6 para. 1 p. 1 lit. f GDPR.
Under no circumstances can this data be used to personally identify you as a visitor to our websites. The data collected will only be used to improve the offer. This information will not be used for any other purpose or passed on to third parties.
You can object to the analysis of your surfing behavior on our website by clicking here on Criteo unsubscription at http://info.criteo.com/privacy/privacy.aspx?infonorm=3&partner=4057&static=1&confirm=Subscription. If you have already unsubscribed and would like to see personalized Criteo banners again, please click on Criteo registration under the same link.
This website uses the Trustbadge of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany, to display the Trusted Shops seal of approval and the collected ratings on this website. This enables us to optimize our services and make them more attractive to you as a user thanks to the transparency we have gained. The legal basis for the use of the trust badge is Art. 6 Par. 1 p. 1 lit. f GDPR.
When you access the Trustbadge, the data listed in Section 3, ‘Visiting our website’ is transferred to Trusted Shops. These access data are not evaluated and are automatically deleted at the latest seven days after the end of your visit to the site.
Further personal data will only be transferred to Trusted Shops if you have consented, decide to use Trusted Shops products or services after completing an order or booking or have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.
You can object to the processing of your personal data at any time by sending an e-mail to privacy@trip.me or by declaring your objection to the processing of your personal data vis-à-vis the person listed in Section 1. If you contact us directly by e-mail, you can object to the processing of your personal data at any time in the same way.
You have the following rights towards us regarding the processing of your personal data, which you can assert informally at any time against the contact listed in 2. above. You have a right to information, right to correction, right to cancellation (right to oblivion) and right to limitation of the processing of your personal data. Furthermore, you have a right to data transferability and a right of appeal to the responsible supervisory authority.
You have a right to object to the processing. You can object to the processing of your personal data at any time. This applies in particular if the legal basis of the processing is Art. 6 para. 1 p. 1 lit. f GDPR.
We would like to point out politely that the exercise of your rights may be subject to certain conditions in individual cases.
In order to guarantee the protection and security of your personal data, we carry out a large number of technical and organizational security measures, the effectiveness of which we have checked regularly.
This privacy notice has been translated from German to English for your convenience, however, in case of dispute, the original text in the German version trumps all translations.

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