Source: https://obamaadministration.archives.performance.gov/node/36682/showcompare.html
Timestamp: 2019-04-26 16:03:34+00:00

Document:
To ensure transitioning Service members are optimally prepared for transition to civilian life, the DoD has redesigned its Transition Assistance Program (TAP) and instituted Career Readiness Standards (CRS). The redesigned TAP features a revised curriculum known as Transition GPS (Goals, Plans, Success), which is comprised of both core instructional blocks and individually selected tracks for accessing higher education, for obtaining career technical training, and for entrepreneurship. The Transition GPS curriculum is delivered by the five Military Services in conjunction with our civilian partner agencies [Department of Veterans Affairs (VA) Department of Labor (DoL), Small Business Administration (SBA), Department of Education (ED), Office of Personnel Management (OPM)]. CRS, an integral component of the TAP, ensure all Service members are “career ready” prior to separation from active duty by requiring verification that they have been provided appropriate instruction, completed career readiness activities, such as development of an Individual Transition Plan, and, where appropriate, received a warm handover to partner agencies (e.g., to the VA, to provide essential benefits and services post-separation). The Services collect and codify data verifying that a separating Service member has met VOW and CRS compliance using the DD Form 2958, which is submitted to and housed by the DMDC.
Additionally, the DoD is leading a government-wide effort to help Service members receive appropriate credit for their military training through credentials and licenses. In this effort, the DoD is cooperating with other federal agencies, state governments, professional organizations, and affinity groups. Finally, the redesigned TAP integrates transition preparation throughout a Service member’s military career. The DoD has designated training and touch points along the Service member’s career path. This allows the member time and resources to plan their civilian career goals and to plan their civilian career goals and to prepare for a smooth transition from the military.
With regard to the Integrated Disability Evaluation System (IDES), DoD continues to work with the VA to find synergies in the IDES process. DoD has temporarily assumed responsibility to download DD 214 forms (Certificate of Release or Discharge from Active Service) from the Defense Personnel Records Information Retrieval System (DPRIS) and upload them into Virtual VA to assist the VA in completing IDES final benefit determinations. Since December 2012, DoD has provided VA over 17.000 DD 214’s. Additionally, in the area of information technology enhancements, DoD is acquiring a DoD Disability Evaluation System Information Technology (IT) solution, with a targeted Initial Operating Capability in Fiscal Year 2017. This system(s) will leverage existing IT capabilities where appropriate, and include new capabilities to support end-to-end case management, tracking, and reporting. The system will be interoperable with VA systems and allow electronic transfer of IDES case files within the Services and between Departments.
Improving the DoD disability evaluation program enables DoD to identify sooner wounded, ill, or injured Service members who will be able to return to duty, as well as Service members who, due to physical or mental disability, should be separated or discharged.
DoD developed the capability to simulate IDES caseload demand, resource requirements, and the effect of process changes on the disability evaluation system to better analyze and predict the impact of potential resource or operational changes.
The DoD provides Unemployment Compensation (UCX) to unemployed veterans who meet eligibility criteria. Efforts to improve transition assistance may result in long-term cost savings through UCX payments, if they result in a drop in Post 9/11 Veteran unemployment. However, it is important to note that any relationship between pre-separation training and UCX payments is obscured by many other variables. While noteworthy from a contextual perspective, UCX payments cannot be treated as a direct reflection of the effectiveness of the TAP.
Securing Transition Assistance Program (TAP) resources for both the DoD and interagency partners to meet statutory and DOD policy requirements. DoD and Veteran’s Affairs (VA) are joint partners in the Integrated Disability Evaluation System (IDES), and both Departments’ ability to meet IDES’ goals depends on the other’s performance.
During Q2 FY2016, 67% of Service member cases met the 105-day (Active component) or 125-day (Reserve component) timeliness target for DoD core IDES processes; 91% of survey responses indicated Service members were satisfied with PEBLO customer service; the Military Departments performed at an accuracy and consistency rating of 90% in the adjudication of high-interest disability policy issues; and, MEBs, PEBs, and PEBLOs met 95% of their administrative disability case processing requirements.
The combined average of the timeliness, satisfaction, accuracy and consistency, and administrative case processing components resulted in an overall 86% score for DoD IDES performance, which exceeded the Q2 target (80%). DoD’s goal is to maintain the 80% performance level throughout FY 2016.
The performance on this metrics is on target. DoD and DMDC continue to work to resolve any remaining gaps in data collection and transmission to ensure data quality. In June 2015, OSD P&R Business Council approved a streamlined enterprise data collection process that will mitigate some risks to data quality. The eForm, as part of the streamlined enterprise data collection processs, has been developed.
During Q3 FY2016, 72% of Service member cases met the 105-day (Active component) or 125-day (Reserve component) timeliness target for DoD core IDES processes; 89% of survey responses indicated Service members were satisfied with PEBLO customer service; the Military Departments performed at an accuracy and consistency rating of 81% in the adjudication of high-interest disability policy issues; and Medical Evaluation Boards (MEBs), Physical Evaluation Boards (PEBs), and Physical Evaluation Board Liaison Officers (PEBLOs) met 95% of their administrative disability case processing requirements.
The combined average of the timeliness, satisfaction, accuracy and consistency, and administrative case processing components resulted in an overall 84% score for DoD IDES performance, which exceeded the Q3 target (80%). DoD’s goal is to maintain the 80% performance level throughout FY 2016.
The performance on this metric is on target. DoD and DMDC continue to work to resolve any remaining gaps in data collection and transmission to ensure data quality. In June 2015, OSD P&R Business Council approved a streamlined enterprise data collection process that will mitigate some risks to data quality. The eForm, as part of the streamlined enterprise data collection processs, has been developed. The eForm passed the User Acceptance Test in FY16 Q3.
During Q4 FY2016, 64% of Service member cases met the 105-day (Active component) or 125-day (Reserve component) timeliness target for DoD core IDES processes; 88.7% of survey responses indicated Service members were satisfied with PEBLO customer service; the Military Departments performed at an accuracy and consistency rating of 87% in the adjudication of high-interest disability policy issues; and, MEBs, PEBs, and PEBLOs met 95% of their administrative disability case processing requirements.
The combined average of the timeliness, satisfaction, accuracy and consistency, and administrative case processing components resulted in an overall 84% score for DoD IDES performance, which exceeded the Q4 target (80%). DoD’s goal is to maintain the 80% performance level throughout FY 2016.
The performance on this metric is on target. DoD and DMDC continue to work to resolve any remaining gaps in data collection and transmission to ensure data quality. In June 2015, OSD P&R Business Council approved a streamlined enterprise data collection process that will mitigate some risks to data quality. The eForm, as part of the streamlined enterprise data collection processs, has been developed. The eForm passed the User Acceptance Test in FY16 Q3. Operational test was executed and completed; however, interoperability testing is ongoing and will be completed by November 4, 2016. Final requirements are being developed and the new eForm and database fielding date will be November 7, 2016.
DoD will continue to monitor the Military Departments' implementation of their guidance to process Service members through a non-IDES process. (First quarter FY2017).
The Department will publish the FY2016 Service member satisfaction report, addressing IDES process participants' satisfaction across each of the Military Departments. (First quarter FY2017).
Percent of Service members who meet the DoD Integrated Disability Evaluation System (IDES) performance goals.
The DoD IDES performance metric is a percentage measure consisting of the equally weighted average of DoD IDES core process timeliness, Service member satisfaction with Physical Evaluation Board Liaison Officer (PEBLO) support, disability case outcome accuracy and consistency, and compliance with administrative case processing requirements within each reporting quarter. The goal is for DoD to achieve and maintain a combined 80 percent level of performance across these activities.
The timeliness component reflects the percentage of Service members who completed the DoD core IDES processes (Referral stage, Medical Evaluation Board (MEB) stage, Informal Physical Evaluation Board (IPEB) stage, and, the Transition phase) within respective timeliness goals.
The Service member satisfaction component is based on survey results of the percentage of Service members who rated PEBLO customer service during the medical and physical evaluation board phases of the IDES above the neutral mid-point of a 5 point scale.
The disability case outcome accuracy and consistency component is based on an evaluation of the Military Departments’ adjudication of high-interest disability policy issues during the reporting quarter.
The administrative compliance component provides an assessment of the degree to which MEBs, PEBs, and PEBLOs comply with disability case processing administrative requirements during the quarter.
The proportion of Service members who met DoD’s 80 percent IDES core process time, satisfaction, consistency, and administrative case processing goal was 82 percent in Q1 FY2016. DoD modified the performance measure beginning in Q2 FY2015 to include additional measures of process quality performance, thereby providing a broader, more comprehensive evaluation of the IDES process. Within this new area of measurement, the Military Departments achieved a consistency rating of 74% in the adjudication of high-interest thematic disability policy issues; and, MEBs, PEBs, and PEBLOs maintained a rating of 94% in the execution of administrative disability case processing requirements. During this period, the proportion of Service members who met the DoD Core process time goal decreased slightly to 71 percent, while Service member satisfaction with PEBLO customer service remained constant at 90 percent.
Timeliness reporting is derived from case-level data entered into VTA.
Verified percent of known eligible active duty Service members who separated and met Career Readiness Standards or received a warm handover to appropriate partner agencies prior to their separation from active duty.
Data applies to separations between October 1, 2015 and November 30, 2015. Career Readiness Standards (CRS) are verified using the DD Form 2958 during Capstone events by Commanders or their designees. The DD Form 2958 information must successfully move from installations to the central TAP database housed by DMDC. Data gaps in the complete and accurate collection and transmission of DD Form 2958 data continue to exist.
While this measure is reported on quarterly, all data applies to fiscal year to date.
Verified percent of known eligible reserve component Service members who separated and met Career Readiness Standards or received a warm handover to appropriate partner agencies prior to their separation from active duty.
Unit Of Measurement: Verified percent of known eligible reserve component Service members who separated and met Career Readiness Standards or received a warm handover to appropriate partner agencies prior to their separation from active duty.
Verified percent of known eligible active duty Service members who have separated and attended (a) pre-separation counseling, (b) a Department of Labor employment workshop, and (c) Veterans Affairs Benefits briefings prior to their separation.
Verified percent of known eligible active duty Service members who have separated and attended (a) pre-separation counseling, (b) a Department of Labor employment workshop, and (c) Veterans Affairs Benefits briefings prior to their separation, in accordance with statutory requirements that allowed exemptions determined by the Secretary of Defense in consultation with Department of Homeland Security, the VA, and DoL, as defined in 10 USC CH 58 § 1142 & § 1144 and Public Law 112-56 (VOW Act).
Data applies to separations between October 1, 2015 and November 30, 2015. Course attendance and pre-separation counseling information are verified using the DD Form 2958 during Capstone events by Commanders or their designees. The DD Form 2958 information must successfully move from installations to the central TAP database housed by DMDC. Data gaps in the complete and accurate collection and transmission of DD Form 2958 data continue to exist.
Compliance as defined in 10 USC CH 58 § 1142 & § 1144 and Public Law 112-56 (VOW Act).
Unit Of Measurement: Verified percent of known eligible active duty Service members who separated and attended (a) pre-separation counseling, (b) Department of Labor Employment workshop, and (c) Veterans Affairs Benefits briefings prior to their separation from active duty.
While this measure is reported quarterly, all data covers fiscal year to date.
Verified percent of known eligible reserve component Service members who have separated and attended (a) pre-separation counseling, (b) a Department of Labor employment workshop, and (c) Veterans Affairs Benefits briefings prior to their separation.
Verified percent of known eligible reserve component Service members who have separated and attended (a) pre-separation counseling, (b) a Department of Labor employment workshop, and (c) Veterans Affairs Benefits briefings prior to their separation, in accordance with statutory requirements that allowed exemptions determined by the Secretary of Defense in consultation with Department of Homeland Security, the VA, and DoL, as defined in 10 USC CH 58 § 1142 & § 1144 and Public Law 112-56 (VOW Act).
Data applies to separations between October 1, 2015 and November 30, 2015. Course attendance and pre-separation counseling information are verified using the DD Form 2958 during Capstone events by Commanders or their designees. The DD Form 2958 information must successfully move from installations to the central TAP database housed by DMDC. Data gaps in the complete and accurate collection and transmission of DD Form 2958 data continue to exit.
Unit Of Measurement: Verified percent of known eligible reserve component Service members who separated & attended (a) pre-separation counseling, (b) Department of Labor Employment workshop, & (c) Veterans Affairs Benefits briefings prior to their separation from active duty.
Transition Assistance Program (TAP), which includes the Transition GPS (Goals, Plans, Success) curriculum.
Unemployed Compensation (UCX) initiative for unemployed veterans who meet eligibility criteria.
Disability Evaluation System Information Technology Solution initiative to leverage existing IT capabilities where appropriate, and include new capabilities to support end-to-end case management, tracking, reporting, and electronic IDES case file transfer.
Office of the Under Secretary of Defense for Personnel & Readiness (OUSD (P&R)) to include: Office of the Under Secretary of Defense for Personnel and Readiness, Chief of Staff Office of the Assistant Secretary of Defense for Health Affairs, Warrior Care Policy Office of the Assistant Secretary of Defense for Readiness & Force Management, and Transition to Veterans Program Office.

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