Source: https://pt.norvine.com/pages/privacy-policy
Timestamp: 2019-04-22 08:45:14+00:00

Document:
1.2 Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Marc Oesch, coast2coast intl 'Norvine', Linienstr. 30, 40227 Düsseldorf, Germany, phone: +44 845 805 9059, Fax: +49 211 94259479, E-Mail: support@norvine.com. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.
1.3 For security reasons and for the protection of the transfer of personal data and other confidential contents (eg orders or inquiries to the person in charge), this website uses an SSL resp. TLS encryption.You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.
In some cases, cookies are used to simplify the ordering process by storing settings (eg remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal cookies are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit.f GDPR for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.
When contacting us (eg via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the matter in question is finally clarified and provided that no statutory storage requirements are in conflict.
According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed when you provide it to us for the purpose of concluding a contract or opening a customer account. Which data are collected, can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We save and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side which we will inform you accordingly below.
The shipping of our e-mail newsletters is via the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /), to which we pass on your data provided during the newsletter registration. This transfer is made in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. Please note that your data is usually transmitted to and stored by a MailChimp server in the USA.
MailChimp uses this information for sending and statistical evaluation of the newsletter on our behalf. For the evaluation, the emails sent include so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. This way you can determine if a newsletter message has been opened and which links have been clicked on. Mailchimp uses the Web beacons to automatically generate general, non-personal statistics on how to respond to newsletter campaigns. Based on our legitimate interest in the statistical evaluation of newsletter campaigns for the optimization of advertising communication and a better focus on recipient interests, the web beacons according to Art. 6 para. 1 lit. GDPR but also data of the respective newsletter recipient (e-mail address, time of retrieval, IP address, browser type and operating system) and used. These data provide an individual inference to the newsletter recipient and are processed by Mailchimp to automatically generate statistics that indicate whether a particular recipient has opened a newsletter message.
If you want to deactivate data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp can also provide this data in accordance with Art. 6 para. 1 lit. f Use GDPR itself for its own legitimate interest in the needs-based design and optimization of the service as well as for market research purposes, for example, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the payment process, if this is necessary for the payment process. If payment service providers are used, we will inform you explicitly below.The legal basis for the transfer of the data is Art. 6 para. 1 lit. b GDPR.
7.2 In order to fulfill our contractual obligations to our customers, we work together with external shipping partners. We only give your name and delivery address for the purpose of the delivery of goods Art. 6 para. 1 lit. b GDPR to a shipping partner chosen by us.
For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The disclosure is made in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for the payment process.
Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage.The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
This offer uses the web analytics service StatCounter, operated by StatCounter, Guinness Enterprise Center, Taylor's Lane, Dublin 8, Ireland. With the help of StatCounter, based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR pseudonymised visitor data collected, evaluated and stored. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. StatCounter uses so-called "cookies", ie small text files that are stored locally in the cache of the visitor's Internet browser.These cookies are used, among other things, to recognize the browser, thus enabling a more accurate determination of the statistics. The IP address of the user is part of the information collected, but is pseudonymised immediately after collection and prior to its storage in order to exclude a personal reference.
This website uses Yandex Metrica, a web analytics service of Yandex LLC, 16 Lva Tolstogo str., Moscow, 119021, Russia (www.yandex.com). With the help of Yandex Metrica, based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR pseudonymised visitor data collected, evaluated and stored. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. Yandex Metrica uses so-called "cookies", ie small text files that are stored locally in the cache of the site visitor's Internet browser. These cookies are used, among other things, to recognize the browser, thus enabling a more accurate determination of the statistics. The IP address of the user is part of the information collected, but is pseudonymised immediately after collection and prior to its storage in order to exclude a personal reference.
The information generated by the cookie (including the pseudonymous IP address) is transmitted to and stored in a server of Yandex in the Russian Federation for the purpose of safeguarding the above-mentioned interests.
The data collected with the Yandex technologies will never be used to personally identify the visitor of this website without the explicit consent of the person concerned, and will not be combined with personal data about the bearer of the pseudonym.
If you want to disable the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general.
Our website uses the features of Google AdWords Remarketing to advertise this site on Google's search results, as well as third party websites. Provider is the Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 para. 1 lit. f GDPR.
Any further processing will only take place if you have agreed with Google that your Internet and App Browsing history will be linked to your Google Account by Google and information from your Google Account will be used to personalize your ads on the web consider. In this case, when you log in to Google during the page visit of our website, Google uses your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.
This site uses technology from Zendesc Inc., 1019 Market St, San Francisco, USA (www.zendesk.com) to collect pseudonymized data for web analytics purposes and to run the live chat system to answer live support requests and saved. From this pseudonymized data usage profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. If the information collected in this way has a personal reference, the processing will be carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes.
The data collected by Zendesk Technologies will not be used to personally identify the visitor to this Website without the specific consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. In order to avoid the storage of Zendesk cookies, you can set your Internet browser so that in future no more cookies can be stored on your computer or already stored cookies are deleted. However, switching off all cookies may mean that some functions on our website can no longer be executed. The collection and storage of data for the purpose of creating a pseudonymised user profile can be deactivated at any time with effect for the future, by informing us of your objection by e-mail to the e-mail address stated in the imprint.
Zendesk Inc., based in the United States, is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
On this website, we also use the reCAPTCHA feature of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). This function is primarily used to distinguish whether an input is made by a natural person or abusive by automated and automated processing. The service includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in determining the individual will-bearingness of actions on the Internet and the prevention of abuse and spam.
ARE YOUR PERSONAL DATA PROCESSED BY US TO DIRECT MAIL TO OPERATE HAVE THE RIGHT, AT ANY TIME AGAINST OPPOSITION TO THE PROCESSING OF PERSONAL DATA SUBJECT FINISHED FOR THE PURPOSES OF SUCH ADVERTISING appeal. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.
The duration of the storage of personal data is based on the respective statutory retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.

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