Source: https://www.pepperlaw.com/publications/the-cfpb-under-new-leadership-what-to-expect-in-2018-2018-02-27/
Timestamp: 2019-04-23 04:15:04+00:00

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This article was published in the Winter 2018 issue of Delaware Banker. It is reprinted here with permission.
Speculation about the future of the Consumer Financial Protection Bureau (CFPB) has been ever-present since Donald Trump’s victory in the 2016 Presidential election was first announced. Many industry experts initially predicted that Congress would quickly agree to replace the CFPB’s single-Director structure with a multi-member commission, which did not happen and now seems unlikely. On the other hand, few, if anyone, foresaw that the formerly obscure Congressional Review Act would emerge as a device for voiding rules and regulations issued under former Director Richard Cordray’s leadership. The November 25, 2017 resignation of Director Cordray has given rise to a fresh batch of conjecture.
Attempts to predict the future are inherently suspect, as they necessarily draw from knowledge of past events, which may not be indicative of what follows.1 The CFPB’s new leadership is quickly making major changes in policies and practices, especially in the areas of enforcement and rule-making, but the agency’s new approach has yet to emerge. Mindful of the above caveat regarding the inherent unreliability of predictions, below we offer our thoughts on the changes in focus and direction—or lack thereof—that we expect to unfold at the CFPB during 2018.
More specifically, the Dodd-Frank Act (Dodd-Frank) gives the CFPB supervision and enforcement authority over a vast array of consumer financial products and services, including deposit taking, mortgages, credit cards and other extensions of credit, loan servicing, check guaranteeing, collection of consumer report data, debt collection, real estate settlement, money transmitting, and financial data processing. In addition, Dodd-Frank transferred to the CFPB from other federal agencies rule-making authority for 14 of the most important federal consumer protection laws and attendant regulations.6 In light of these broad responsibilities, absent new federal legislation fundamentally restructuring the CFPB,7 acting Director Mulvaney’s statements about not seeking to dismantle the agency merely acknowledged reality; i.e., the CFPB will continue to be staffed appropriately and provided with sufficient financial resources to meet its statutory obligations.
The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The revised mission statement acknowledges an important facet of the agency’s statutory mandate that was missing from the prior version, namely, the agency’s duty to promote more efficient regulation by identifying and reducing outdated, unnecessary, or overly burdensome regulations. Based on the rule-makings initiated by former Director Cordray, this addition plainly reflects a change in focus and not just a difference in semantics. For example, the Short-Term Lending Rule, which was issued on October 5, 2017, and will now be reconsidered, has been harshly criticized by the short-term loan industry as effectively precluding high-cost loans with a term of less than 45 days by requiring a burdensome, costly ability-to-repay analysis for each and every loan. Moreover, the constraints this rule places on a lender’s ability to utilize ACH repayments for loans with greater than a 36 percent interest rate further renders such loans economically unfeasible. In short, the rule appears intended to curtail versus regulate certain types of high-cost credit.
We expect the CFPB’s new leadership to delay the Short-Term Lending Rule’s effective date. In addition, acting Director Mulvaney or his successor may seek to shift the rule’s emphasis to the adequacy and clarity of disclosures. More importantly, consistent with the revised mission statement, we expect future rule-makings in general to target the manner in which consumer financial products and services are offered, as opposed to attempting to determine what is available to consumers in the marketplace.
We also expect the CFPB’s new leadership to reevaluate aspects of newly revised Regulation C, which implements the Home Mortgage Disclosure Act (HMDA) and went into effect on January 1, 2018. As written, the revised regulation requires covered entities to collect and report a volume and detail of information that vastly exceeds what was previously required. In particular, the new or revised “data points” that must be collected include, without limitation, applicant or borrower age, credit score, unique loan identifier, property value, application channel, points and fees, borrower-paid origination charges, discount points, lender credits, loan term, prepayment penalty, non-amortizing loan features, interest rate, and loan originator identifier.
Nothing has drawn more criticism to the CFPB than the exercise of its UDAAP enforcement authority, including its practice of deeming acts or practices “abusive” in the absence of concrete standards. Beginning with what quickly became a succession of consent orders issued against credit card issuers in connection with sales of credit card add-on products,11 the CFPB has been accused of creating new “rules” through unchallenged settlements, which it then seeks to impose against other supervised entities. This strategy has had a profound impact on the financial services industry. For example, the CFPB’s massive 2015 lawsuit against more than a dozen debt collectors, payment processors and related entities that allegedly failed to stop fraudulent collection tactics,12 along with collections-related lawsuits and enforcement actions, had the effect of substantially curtailing debt sales.
The Cordray-led CFPB was also criticized for its liberal use of CIDs, which are burdensome to comply with and extremely difficult to challenge successfully.13 We expect the new leadership at the CFPB to wield this powerful tool more judiciously. In addition, although CIDs that have already been issued are unlikely to be withdrawn, we are confident that the ultimate outcome of those investigations will result in far fewer lawsuits and enforcement actions than what the CFPB’s historical track record indicates.
In Bulletin 2012-04 (Fair Lending), which was issued on April 18, 2012, the Cordray-led CFPB “reaffirm[ed] that the legal doctrine of disparate impact remains applicable as the Bureau exercises its supervision and enforcement authority to enforce compliance with the [Equal Credit Opportunity Act] ECOA and Regulation B.”14 Yet, the question of whether disparate impact claims are available under the ECOA remains highly controversial. For example, the U.S. Court of Appeals for the District of Columbia questioned whether the ECOA supports a disparate impact claim in Garcia v. Johanns.15 In addition, more recently, the U.S. Supreme Court’s decision in Texas Dep’t of Hous. & Cmty. Affairs v. The Inclusive Communities Project, Inc.16 further called into question whether disparate impact claims are cognizable under the ECOA. Given this case precedent, and the controversy and legal uncertainty associated with disparate impact theory, we expect the new leadership of the CFPB to refrain from bringing such actions.
The Cordray-led CFPB’s efforts to hold auto lenders accountable for unlawful discrimination practiced by auto dealers quickly became another lightning rod for industry criticism.17 In 2013, the CFPB issued guidance that sought to restrict the amount of compensation lenders were allowed to pay auto dealers and limit the discretion dealers could exercise in setting loan terms and rates.18 On December 5, 2017, the Government Accountability Office (GAO) issued a legal opinion finding that this guidance constituted a “rule” for purposes of the Congressional Review Act.19 The upshot of the GAO’s opinion is that the CFPB had to submit the guidance to Congress for review before it could take effect, and its failure to do so rendered the guidance null and void. We expect the CFPB’s new leadership to refrain from embarking upon similar attempts to stretch the agency’s jurisdiction beyond what Dodd-Frank expressly provides.
The consumer research the CFPB relied upon in issuing its July 2017 Arbitration Rule was widely characterized by the financial services industry as both incomplete and patently biased.20 Although the CFPB’s new leadership will undoubtedly continue to conduct research regarding consumers’ experiences in using financial products and services, we anticipate seeing a more balanced approach to collecting and analyzing data; albeit, consumer advocacy groups are sure to view such research with skepticism.
On September 14, 2017, the Cordray-led CFPB issued a no-action letter to Upstart Network, Inc., a company that uses alternative data in making credit and pricing decisions. In issuing this letter, which was the first of its kind and drew rare praise from the financial services industry, the CFPB explained that its decision was motivated by a desire “to explore the use of alternative data to help make credit more accessible and affordable for consumers who are credit invisible or lack sufficient credit history.”21 At the same time, however, the CFPB cautioned that it “has quite limited resources to devote to consideration and issuance of [no-action letters] at this time.”22 We expect the CFPB’s new leadership to find the necessary resources to issue additional no-action letters in 2018.
In her March 2011 testimony to the House Financial Services Committee, then Special Advisor to the Secretary of the Treasury Elizabeth Warren promised that the CFPB would “choose a better way” of seeking to accomplish its goals.23 The path selected by former Director Cordray centered on highly aggressive enforcement actions and infrequent—albeit drastic—rulemakings. As noted above, this “tough cop” strategy met with fierce industry criticism and spawned multiple legal challenges. The new leadership at the CFPB has an opportunity to chart a very different new course. Without question, the agency’s new approach will be friendlier to providers of consumer financial products and services. Consistent with acting Director Mulvaney’s verbal assurances, we trust that they will also be focused on achieving the CFPB’s statutory responsibilities to both: (i) ensure consumers have timely and understandable information to make responsible decisions about financial transactions; and (ii) protect consumers from unfair, deceptive, and abusive acts or practices, and from discrimination. Regardless of what changes are made, however, we are confident that the CFPB will continue to be staffed appropriately and provided with sufficient financial resources.
1 “The future is like a corridor into which we can see only by the light coming from behind.” Edward Weyer, Jr.
2 See, e.g., Prepared remarks of CFPB Director Richard Cordray at University of Michigan Law School. https://www.consumerfinance.gov/about-us/newsroom/prepared-remarks-of-cfpb-director-richardcordray-at-university-of-michigan-law-school/.
3 839 F.3d 1, 2016 U.S. App. LEXIS 18332 (D.C. Cir 2016). This case resulted in a panel decision finding the current structure of the CFPB unconstitutional because it fails to ensure appropriate checks against arbitrary decision-making. This decision was subsequently vacated in an en banc decision by the full D.C. Circuit Court of Appeals (PHH Corp. v. Consumer Fin. Prot. Bureau, 2017 U.S. App. LEXIS 2733 (D.C. Cir. 2017)).
5 12 U.S.C. § 5511(b).
6 12 U.S.C. § 5586.
7 If enacted, the Financial Choice Act of 2017 (H.R. 115) would have fundamentally changed the structure of the CFPB and reduced its mission by eliminating its rule-making authority and focusing solely on law enforcement.; i.e., the agency would have been renamed the “Consumer Law Enforcement Agency.” No similar legislation is anticipated in the foreseeable future.
8 137 S. Ct. 1718 (2017).
9 Id. at 1726. The Court took care to note in its decision that the FDCPA does cover first-party collectors whose primary business is debt collection. Id. at 1721.
10 It should be noted that CFPB Bulletin 2013-07 (Prohibition of Unfair, Deceptive, or Abusive Acts or Practices in the Collection of Consumer Debt) continues to apply the prohibitions stated in the FDCPA to first-party collectors.
11 The first such order was issued against Capital One in 2012 and resulted in the issuance of a then-unprecedented total liability of $165 million. https://www.consumerfinance.gov/about-us/newsroom/cfpbcapital-one-probe/. That order was quickly followed by a settlement with Discover Card, which resulted in total liability of $214 million. The foregoing later seemed paltry in comparison to the amounts assessed against Bank of America in 2014 ($747 million—$727 million in restitution and $20 million civil penalty) and Citibank in 2015 ($735 million—$700 million in restitution and $30 million civil penalty). https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-bank-of-america-to-pay-727-million-in-consumer-relieffor-illegal-credit-card-practices/; https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-citibank-to-pay-700-million-inconsumer-relief-for-illegal-credit-card-practices/.
13 For example, in Consumer Fin. Prot. Bureau v. Great Plains Lending, LLC, 846 F.3d 1049, 2017 U.S. App. LEXIS 1028 (9th Cir. 2017), the Ninth Circuit upheld a decision from the U.S. District Court for the Central District of California enforcing a CID issued against various American Indian tribal lending entities. Those entities had unsuccessfully argued that the CFPB lacks jurisdiction over them based on sovereign immunity, and filed a petition for certiorari with the U.S. Supreme Court on November 8, 2017, but the petition was denied. By its terms, the Consumer Financial Protection Act, which is part of Dodd-Frank, does give the CFPB express jurisdiction over American Indian tribes.
15 444 F.3d 624 (D.C. Cir. 2006).
16 135 S. Ct. 2507 (2015).
17 Section 1027 of Dodd-Frank granted certain automobile dealers immunity from almost any CFPB action, specifying that “the Bureau may not exercise any rule-making, supervisory, enforcement or any other authority, including any authority to order assessments, over a motor vehicle dealer that is predominantly engaged in the sale and servicing of motor vehicles.” 12 U.S.C. § 5519. Hence, the CFPB’s actions have been characterized by many as an attempt to regulate indirectly an industry over which it does not have jurisdiction.
20 See, e.g., Banning Arbitration, A Boon For Class Action Lawyers, Not Consumers, Alfred J. Lechner, Jr., Forbes.com, July 14, 2016 (“The research underpinning anti-arbitration rules crumbles under scrutiny. Critics, such as Professor Jason Scott Johnston of University of Virginia School of Law, have detailed how CFPB manipulated and omitted certain data to reach a desired outcome.”). The Arbitration Rule was voided by the U.S. Senate in October 2017 under the Congressional Review Act.

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