Source: https://reviews.solutionreach.com/vs/reviews/alameda_smiles_?limit=50
Timestamp: 2019-04-18 16:38:19+00:00

Document:
I appreciate very much the courteous, friendly and pleasant treatment and service I have received from Dr. Chan of Alameda Smiles. I would happily recommend the professional services of Alameda Smiles to friends.
Thank you Dr. Chan! — Sophia H.
Dr. Chan is very meticulous and a great educator. I found his cleaning to be gentle, and I appreciated his thorough evaluation of my teeth, walking me through his findings and reviewing all X-rays and digital photos with me. Having just moved to the area, I was expecting to have to try a few dentists before I found one I liked enough to continue long-term with. Luckily, I came across Dr. Chan first and I’ll be a happy patient of his in the future too!
First dentist I've been to in years... — Trevor P.
First dentist I've been to in years, and they are incredibly kind and warm, answered all my questions about insurance and were even prepared ahead of time, plus they are super informative during each procedure!
Had an emgency and they were so kind to fit me ... — Maryland M.
Had an emgency and they were so kind to fit me in. Great dentist, soft spoken and took his time to explain the problem.My dentist will be retiring soon and I plan to go back to Dr. Chan.
Great Dentist and Staff. — Vivien R.
It is always a pleasure to visit with Dr. Chang and his team. Everyone is friendly and professional at what they do. Dr. Chang always takes the time to explain why it is necessary to have certain dental procedures done. He would provide a mirror and X-rays to explain about the growing problem(s) with my teeth. Thank you Dr. Chang for keeping me smiling.
I am very pleased with the kind of reception at... — Pilar R.
Dr. Chan - The Best! — Peter L.
I began seeing Dr. Fong at this office a three decades ago; he was a great man, a good friend and an outstanding dental professional - the best! When he passed on, I thought I would continue to visit his office for awhile. I have found that the level of professional excellence with Dr. Chan and his staff is something Dr. Fong would be proud! I travel from San Jose. It's worth it!
Bi annual cleaning and review — Ronald D.
Dr. Desai performed my recent cleaning and review since a dental hygienist was not available. Using dental techniques Dr Desai did a thorough cleaning of my teeth and provided dental observation feedback. She commended me for my flossing and tartar control and pointed out a slight crack (minor) on one of my teeth to be reviewed for expansion on future visits.
five stars service — Roger S.
Very happy at Alameda Smiles! I was nervous abo... — Sarah W.
Very happy at Alameda Smiles! I was nervous about finding a new dentist after moving to Alameda, and was so happy that I found Alameda Smiles. I have been going there for 2 years now and have had great experiences every time. Dr. Chan is sweet, professional, and gentle- just what you need in a dentist!
Upon my arrival, I was startled to see that both Angela and Debbie have left. It would have been nice if the office had sent out an email blast to let patients know this. Worse, Benita didn't seem to have a clear understanding of my insurance situation. Angela was very good when it came to insurance matters. For the moment, I don't feel like I'm in capable hands paperwork-wise.
Excellent exam. — Cheryl J.
Excellent exam. Dr. Chan checked my tongue ( bilateral and under) gumbs, inner lips.
Great visit with Debbie. My teeth feel great an... — Kristen V.
Great visit with Debbie. My teeth feel great and she is always so pleasant.
Home from college and had only one day to get a... — Michael V.
Home from college and had only one day to get appointments done. Had my teeth cleaned and Dr. Chan did a filling right then since I won’t be back until May. Thanks Doc.
Friendly staff — Alan S.
Very friendly staff! Angela, at the front desk, is especially good at dealing with insurance questions.
I was very pleased with the fast and courteous ... — Karen M.
I was very pleased with the fast and courteous service I recently experienced with Dr Steven Chan. He was very helpful and understanding of me needs, and was very accommodating .
Great bedside manner, thorough explanations, fr... — Irene Y.
Great bedside manner, thorough explanations, friendly hygienist and front staff.
As usual Dr Chan performs a thorough review of ... — Ronald D.
As usual Dr Chan performs a thorough review of my teeth and provides helpful feedback that allows me to make dental work decisions. My rating is 5 stars.
Great service as always. — Angela V.
Highest Professional Dental Services — Peter L.
For many years, I have confidently placed my dental health in the professional hands of Drs. Chan, Fung and the staff at Alameda Smiles. Many of his staff have been at this office for many, many years. In addition to stellar, professional expertise by Dr. Chan and Dr. Fung, the entire support staff of dental hygienist and office support, are the best. I travel from San Jose for their services and it is worth the drive and effort.
Alameda Smiles Makes You Smile — Francis B.
From my first visit to today, I have always had a great experience at Alameda Smiles, My treatment plan has always been done in such a way as to maximize the work that can be done with the least out of pocket charge.
I am home visiting from college. I had my clean... — Michael V.
I am home visiting from college. I had my cleaning at noon, went and had lunch then returned and Dr Chan completed my fillings so I won't have to wait until I'm back in December. Thanks Dr Chan.
Great Experience! — Sean C.
Great Experience! Great people, knowledgeable and friendly. I enjoyed my visit and will be back again. I got to my appointment about 2 minutes ahead of time and I had to wait 5 minutes or so; I thought this was totally normal but the staff apologized for the long wait! I was very impressed. Thanks again.
Dr Chan provided feedback to my questions about... — Ronald D.
Dr Chan provided feedback to my questions about a possible cracked tooth. With the information and recommendations he provided I was able to make an informed decision.
Great group! — Yvonne W.
Great group! I love my dental hygienist Debbie. My smile always leaves the office brighter.
Great Office Staff/Dentist — Cynthia B.
This office really caters to those who either fear the dentist or have fear of pain. They are all patient and very helpful and accommodating. The front office is especially helpful. I recommend this dental practice to anyone!!
I came in for a cleaning and Debbie found a chipped tooth. Dr. Chan made the time to fix it while ... — Kristen V.
I came in for a cleaning and Debbie found a chipped tooth. Dr. Chan made the time to fix it while I was there so I didn't have to make another trip in as I am moving away. It was an easy appointment and my tooth looks great.
When Dr. Chan took over the practice from my friend, Dr — Peter L.
When Dr. Chan took over the practice from my friend, Dr. Fong, I thought the level of service and the atmosphere would be different. However, the level of professionalism is the same and the staff are as caring, friendly and professional as always. I would recommend Dr. Chan and his staff to anyone.
Friendly and Knowledgeable Office Staff — Cynthia B.
The office staff is very friendly and quickly puts me at ease. I am confident that my voice is heard regarding my worry around being hurt. They are all very gentle and Dr. Chan is very patient with me. I recommend this office to anyone who has issues around seeing a dentist.
I was seated less than 1 minute after I arrived to the office. A nice touch.
The best customer service of any dentist I have been to — Nathaniel R.
Another great appointment. These people are the best! — Michael V.
Another great appointment. These people are the best!
Great Place! — Violet S.
From setting up and appointment, being greeted and taken care of, they have a really great staff! I set up an appointment as a new client on Thursday for the following Monday. I was able to get an appointment super easy! I had an appointment email from Angela and she sent me the paperwork to print and fill out before my appointment (which was the very first appointment of the day). This was my first dental appointment in a very long time. The reason that urged me to book an appointment was due to my wisdom teeth coming in. Their receptionist was super kind and helped me get everything taken care of while I waited. I was taken back and the Dental Dental Hygienist helped put me at ease with conversation. She took my dental x-rays and did my cleaning. Oh the cleaning. She did a GREAT job! I was borderline regular cleaning and deep cleaning (Understandable since I haven't had a cleaning in years and I'm a horrible flosser). I then had more x-rays with another staff for my back/wisdom teeth. They were all great with communication with what they were going to do and I complied as best as I could. Afterwards, I had my visit with the Dentist. He let me know they can do the extractions for my wisdom teeth there or if I preferred they can refer me to a different place. I had such a great first experience with them that I booked my appointment for my extractions with them. I'll be getting all 4 of my wisdom teeth taken out. WOWZERS! I'm nervous, but anxious to finally have them extracted. Overall, I was in great hands! I'm sorry for not remembering your names, but all of you were fantastic and super nice! Thank you for making my first visit back to the Dentist the most pleasant! I can't wait to continue going to Alameda Smiles! **Note: Parking can be a little difficult. They had meters, but I dont think they are connected to the parkmobile app so bring your coins!
I can Smile with confidence! — Lucille C.
I have been a patient at Dr Neal Fong practice for about 8 years.. I was referred by a co-worker. I have had a few disappointments but overall I have been very please with the dental work I have received. The Staff is very friendly and I would definitely recommend Dr Steven Chan. He is very thorough. Keep up the good work! Dr Steven Chan. Keep up the great work!
Great experience, everyone is friendly and preform at excellent skill leveles that make an... — Karen J.
Great experience, everyone is friendly and preform at excellent skill leveles that make an appoitment comfortable.
A Standard of Dental Professionalsm: Dr Neal Fong and Associates — Peter L.
It is not so much what was done at my dental visit, but what on during the visit. From Dr. Fung to Pauline to the entire dental and office staff, their collabaration makes each visit a true pleaseure. They explain everything and patiently. They are friends, as well as professionals.
Best Dental Office — Jana M.
I have been a patient for 20 years and had never had a bad experience. Definitely would recommend this dental office to family and friends!
Have always felt very comfortable at this office, — Antoinette R.
The office of Dr Fong makes dental work, a usually daunting task for me a very pleasant experience — Natalya R.
The office of Dr Fong makes dental work, a usually daunting task for me a very pleasant experience. The Dr and his staff are very friendly, knowledgeable and professional.
I travel 50 minutes to visit this dental office. — Kathleen L.
I've been going to this dental office for 55 years! The current dentist has been seeing me for at least 20 years. Excellent care worth traveling 50 minutes for!
Always good service — Jordan J.
I have been going to Dr. Fong's office for over 10 years and love the service to this day!
Five starts — Karen J.
More than pleased,you get five starts!
For over 25 years, I've trusted Dr. FONG — Peter L.
For over 25 years, I've trusted Dr. FONG. With many dental challenges, I needed to ensure my dental health would not be a factor, especially when I deployed to Iraq for military duty. On several occasions, Navy dentists have commented on the outstanding work that he has performed over the years. Professional excellence and friendliness are how I would describe the office and staff.
Friendly staff and caring, gentle dentistry. Not much more you can — Charlotte F.
Friendly staff and caring, gentle dentistry. What more can you ask for? In and out quickly and my tooth doesn't hurt anymore. Dr. Fong is a great dentist!
Very nice front office staff — Elisabeth D.
Dr Fong's front office staff is the best. They are always friendly and helpful both in person and on the phone.

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