Source: https://www.natibaby.com/webpage/terms-and-conditions.html
Timestamp: 2019-04-21 00:37:49+00:00

Document:
The www.natibaby.com Online Store cares for the rights of consumers. The consumer cannot waiver the rights granted based on the Consumer Rights Act. Any agreement provisions less favorable to the consumer, than those in the Consumer Rights Act are void and in their place corresponding provisions of the Consumer Rights Act shall be applied. For that reason, the provisions of these Terms and Conditions are not meant to exclude or limit any rights of consumers granted based on the strictly binding legal regulations, and all possible doubts should be interpreted to the benefit of the consumer. In the case of any possible nonconformity between the provisions of these Terms and Conditions with the above regulations, the above regulations take priority and shall be applied.
1.1. The Online Store available at the following addresses: www.natibaby.pl, www.natibaby.com, www.natibaby.com.pl, natibaby.eu, www.natibaby.info and de.natibaby.com is operated by TOMASZ ZIMNIEWICZ who operates a business enterprise under the business name NATIBABY TOMASZ ZIMNIEWICZ entered into the Central Registry and Information on Business of the Republic of Poland (PL-CEIDG) kept by the competent minister of economy, with an address of business operation and service address at: ul. Szczepankowo 146D/2, 61-313 Poznań, Poland, Tax ID: 7661416066, REGON: 300124260, electronic mail address: natibaby@natibaby.com.
1.2. These Terms and Conditions are intended for consumers, as well as entrepreneurs who use the Online Store (with the exception of section 9 of the Terms and Conditions, which is intended solely for entrepreneurs).
1.4.7. PRODUCT – a movable item or chattel available at the Online Store, being the subject of a Sales Agreement between the Customer and the Seller.
1.4.9. ONLINE STORE – the Service Provider’s store available at the Internet address: www.natibaby.com.
1.4.10. SELLER; SERVICE PROVIDER – TOMASZ ZIMNIEWICZ who operates a business enterprise under the business name NATIBABY TOMASZ ZIMNIEWICZ entered into the Central Registry and Information on Business of the Republic of Poland (PL-CEIDG) kept by the competent minister of economy, with an address of business operation and service address at: ul. Szczepankowo 146D/2, 61-313 Poznań, Poland, Tax ID: 7661416066, REGON: 300124260, electronic mail address: natibaby@natibaby.com.
1.4.11. SALES AGREEMENT – a Product sales agreement concluded or pending conclusion between the Customer and the Seller via the Online Service website.
1.4.12. ELECTRONIC SERVICE – a service rendered electronically by the Service Provider to the benefit of the Service User via the Online Store’s website.
1.4.13. SERVICE USER – (1) a natural person with full legal capacity and, in instances provided for by the commonly applicable regulations also a natural person with limited legal capacity; (2) a legal entity; or (3) an organizational entity without a legal personality, onto which the law bestows legal capacity – who uses or intends to use the Electronic Service.
1.4.15. ORDER – a Customer’s declaration of will submitted using the Order Form with the direct purpose of concluding a Product Sales Agreement with the Seller.
2.1.1. Account – use of the Account is possible after performing a total of three subsequent steps by the Service User – (1) filling out the Registration Form, (2) clicking the „Register” field and (3) confirming creation of the Account by clicking the confirmation link automatically sent to the e-mail address provided by the User. The Registration Form requires the Service User to provide the following data: e-mail address and password.
2.1.1.1. The Account Electronic Service is provided free of charge for an indefinite time. The Service User has the option, at any time and without stating a reason, to delete their Account (resignation from Account) by sending a corresponding request to the Service Provider, in particular via e-mail at the address: natibaby@natibaby.com or in writing at the address: ul. Szczepankowo 146D/2, 61-313 Poznań, Poland.
2.1.2. Order Form – use of the Order Form begins upon addition by the Customer of the first Product to the electronic shopping cart in the Online Store. Placement of an Order is effected after the Customer performs a total of two subsequent steps – (1) fills out the Order Form and (2) clicks the “Purchase with obligation to pay” button on the Online Store’s Website after filling out the Order form – from that point on there is a possibility of individual modification of the entered data (to do that, follow the instructions displayed onscreen and information available at the Online Service’s website). In the Order Form it is essential for the Customer to provide the following data: name and surname/company name, address (street, house/flat number, postal code, town/city, country), e-mail address, contact telephone number and information regarding the Sales Agreement: Product/s, quantity of Products, place and method of Product delivery, method of payment. In the case of non-consumer Customers it is also necessary to provide the company name and Tax ID number.
3.2. The Product price visible on the Online Service’s website is given in Polish zlotys or other currency - according to the Customer’s choice (through the option available at the Online Store - and includes taxes. The Customer is informed of the total value of the Product included in the Order, as well as of the delivery costs (including fees for transport, delivery and postal services) and other costs, or the obligation to pay those costs, if the value of those fees cannot be determined, on the Online Store’s website during placement of the Order, as well as at the moment of the Customer’s expression of will to enter into the Sale’s Agreement.
4.1.1. Cash payment upon personal collection.
4.1.3. Online payment and payment by credit or debit card is possible by service PayPal.com – the list of possible payment methods can be seen in the information bookmart on the website as well as on the Internet page https://www.paypal.com/pl.
4.1.3.1.1. Paypal.com – PayPal (Europe) S.à r.l. & Cie, S.C.A. Company, 5th floor 22–24 Boulevard Royal, L-2449, Luxembourg.
4.2.1. If the Customer selects payment via bank transfer, electronic or pay card payment, the Customer is obliged to issue the payment within 1 Working Day from the Sales Agreement conclusion date.
4.2.2. If the Customer selects the cash on delivery payment method, the Customer is obliged to issue the payment during receipt of the parcel.
5.1. Delivery of the product can be made either inside or outside Republic of Poland.
5.2. Delivery of the Product to the Customer is subject to a charge, unless the Sales Agreement provides otherwise. The cost of transportation (including transport charges, delivery as well as post services) are given to the customer on the online store’s website in the bookmark focused on the Specific Delivery Agreement as well as whilst placing the order and approving by customer Sales Agreement..
5.4.1. If the Customer selects payment via bank transfer, electronic or pay card payment – from the crediting date of the Seller’s bank account or current account.
5.4.2. If the Customer selects cash on delivery payment - from the date of conclusion of the Contract of Sale.
6.1. The basis and extent of Seller's liability towards the Customer, if the Product sold has a physical or legal defect (warranty), are specified by the generally applicable laws, especially the Civil Code. For Contracts for Sale made to 24 December 2014, the basis and extent of the Seller's liability towards the Customer being a natural person, who purchases the Product in purposes unrelated to a professional or commercial activity, for non-compliance of the Product with the Contract for Sale is laid down by the generally applicable laws, particularly in the Act on the special conditions of consumer sale and amendments to the Civil Code of 27 July 2002 (Journal of Laws of 2002, No. 141, item 1176 as amended).
6.2. The Seller is obliged to provide the Customer with a Product without faults. Detailed information regarding the Sellers product liability and the Customer’s rights is provided at the Online Store’s website, under the "Product Complaint" tab.
6.5. The Seller shall address the complaint without delay, no later than within 14 calendar days from the date of submission. If the Seller does not respond to the complaint within the abovementioned period, it means that the Seller has deemed the complaint as justified.
6.6. The Customer who exercises the rights under the warranty shall be obliged to deliver the defective Product at the expense of the Seller to the following address: ul. Szczepankowo 146D/2, 61-313 Poznań, Poland. If, due to the nature of the Product or the way it is mounted, the delivery of the Product by Customer would be extremely difficult, the Customer is obliged to make the Product available to the Seller in the place where the Product is located.
7.1. Detailed information regarding the possibilities for Customers who are consumers to use extrajudicial methods of settling complaints and asserting claims, as well as the rules of access to those procedures are available at the offices and websites of district (municipal) consumer advocates, social organizations, whose statutory tasks include the protection of consumers, Regional Commercial Inspection Inspectorates and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2.1. The Customer is entitled to address the amicable consumers’ court which is mentioned in art. 37 of the 15th of December 2000 Commercial Inspection Act (Journal of Laws of 2001, no. 4 pos. 25 further amended) with an application to settle a dispute resulting from the concluded Sales Agreement. The regulations of the organization and functioning of amicable consumers’ courts are specified by the 25th of September 2001 decree by the minister of justice on the definition of rules of organization and operation of amicable consumers’ courts (Journal of Laws of 2001, no. 113, pos. 1214).
7.2.2. The Customer is entitled to address the regional inspector of the Commercial Inspection authority in accordance with art. 36 of the 15th of December 2000 Commercial Inspection Act (Journal of Laws of 2001 no. 4 pos. 25 further amended) with an application to institute a mediation proceeding regarding the amicable settlement of a dispute between the Customer and Seller. Information regarding the rules and procedures of mediation conducted by the regional inspector of the Commercial Inspection authority is available at the offices or on the websites of corresponding Commercial Inspection Regional Inspectorates.
7.2.3. The Customer may receive free of charge aid in the matter of settling a dispute between the Customer and the Seller, using the free of charge aid of the district (municipal) consumer advocate or a social organization, whose tasks include the protection of consumers (incl. the Consumers’ Federation, Polish Consumers’ Association). Advice is provided by the Polish Consumers’ Association at the e-mail address porady@dlakonsumentow.pl and by the Consumers’ Federation under the free of charge consumer hotline number 800 889 866.
7.3. At the address http://ec.europa.eu/consumers/odr there is available a platform of online dispute resolution system between consumers and businesses at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with one-stop service for consumers and businesses seeking an out-of-court settlement of disputes concerning contractual obligations arising from an online sale or an online service contract.
8.2. An example agreement withdrawal form template is included as appendix no. 2 to the Consumer Rights Act and additionally available at the Online Store’s website in the bookmark about possibility of withdrawal of the agreement. The Consumer may use the template form, however it is not obligatory.
8.6. The Consumer shall without delay, no later than within 14 calendar days from the agreement withdrawal date, return the Product to the Seller or hand it over to a person authorized by the Seller, unless the Seller has offered to personally reclaim the Product. In order to meet the above deadline, it is sufficient to send the Product back before the deadline expires. A consumer may return the Product at the address: ul. Szczepankowo 146D/2, 61-313 Poznań, Poland.
10.1. Agreements concluded through the Online Store are drawn up in Polish, English or German.
10.4. These Terms and Conditions shall not exclude the laws of the country of habitual residence of the consumer concluding the contract with the Seller/Service Provider, which cannot be excluded by agreement. Seller/Service Provider warrants in this case, the consumer protection afforded to him by provisions which cannot be excluded by agreement.
12.2. The Customer's personal data will be processed in order to conclude and execute the contract of sale of the goods concluded by the Customer in the Online Store and to enforce the Customer's rights resulting from withdrawal from the contract for the sale of goods, to issue accounting documents related to the transaction and bookkeeping of the Seller and in the case when the Service Recipient has given his consent - to set up and maintain a Customer Account in the Online Store.
12.3 The Seller informs that the Service Recipient has the right to request from the Seller access to their personal data, rectification, deletion or limitation of processing on the principles described in art. 16-18 Regulation (EU) 2016/679 of the European Parliament and of the Council, has the right to object to the processing of such personal data in the cases specified in art. 21 of Regulation (EU) 2016/679 of the European Parliament and of the Council, and has the right to transfer its data pursuant to art. 20 of Regulation (EU) 2016/679 of the European Parliament and of the Council.
12.4. Personal data provided by the Service User will be stored until the consent of the Account in the Online Shop is revoked, and then the period of prescription of possible claims of the Service to the Seller resulting from the contract for the sale of goods or withdrawal from the contract of sale of the goods by the Service recipient and the period of storage of accounting documents and accounting books of the Seller required by generally applicable laws.
12.5 The basis for the processing of personal data for the purpose of performing the contract for the sale of goods contained in the Online Store is art. 6 par. 1 lit. b) Regulations of the European Parliament and of the Council (EU) 2016/679.
12.6. The basis for the processing of personal data for the purpose of issuing accounting documents and for keeping the books of accounts of the Seller is art. 6 par. 1 lit. c) Regulation (EU) 2016/679 of the European Parliament and of the Council.
12.7 The basis for the processing of personal data in order to fulfill the User's rights resulting from the withdrawal from the contract for the sale of goods contained in the Online Store is art. 6 par. 1 lit. f) Regulation (EU) 2016/679 of the European Parliament and of the Council.
12.8 The basis for the processing of personal data for the purpose of establishing and maintaining an Account in the Online Store is the Customer's consent expressed on the basis of art. 6 par. 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council. The Seller informs that the Service Recipient who has consented to the processing of his personal data to set up an Account in the Online Store may withdraw his consent at any time by using the functionality of the Online Store named: www.natibaby.pl. Withdrawal of consent will result in the automatic deletion of the Account, but it has no impact on the lawfulness of processing the personal data of the Customer, which was made on the basis of the consent of the Service Recipient before withdrawal of consent.
12.9 Every person whose data is concerned has the right to lodge a complaint with the supervisory body - the President of the Office for Personal Data Protection.
12.10. The Seller informs that it may provide the Customer's personal data to the following recipients: an IT service provider, an accounting office, courier or Poczta Polska, a PayPal or Przelewy24 payment operator, a bank.
12.11 The Seller informs that the Service Recipient is not obliged to provide his personal data, but providing data is a condition for the conclusion and performance of the contract for the sale of goods in the Online Store and the condition for setting up an Account in the Online Store. Not submitting data will result in failure to conclude a contract for the sale of goods in the Online Store or failure to create an Account in the Online Store.
12.12 The Seller informs that there is no automated decision making or profiling in the Online Store as referred to in art. 22 of Regulation (EU) 2016/679 of the European Parliament and of the Council.

References: art. 37
 art. 36
 art. 16
 art. 21
 art. 20
 art. 6
 art. 6
 art. 6
 art. 6
 art. 22