Source: https://www.bogner.com/en-eu/privacy/
Timestamp: 2019-04-25 06:05:23+00:00

Document:
Our objective is to always offer you the best possible service and therefore the responsible handling of your personal data is our highest priority.
You have the right at any time to be provided with information about any personal data stored on our servers that is related to you. You also have the right to rectification, apart from the prescribed data storage for business transactions, erasure of your personal data, restriction of processing, transfer of your data and objection to processing.
Please contact mydata@bogner.com in relation to this.
In addition to the right to lodge a complaint with a supervisory authority, you have the following rights under the applicable data protection law. To exercise your rights, please contact us by e-mailing mydata@bogner.com.
Right of access. You have the right to request confirmation from us as to whether your personal data is being processed. If this is the case, you have a right of access to information about this personal data. The right of access to information covers in particular information on the purposes of processing, the categories of personal data being processed and the recipients or categories of recipients to whom the personal data have been or are still being disclosed. Please note that the right of access is not an absolute right and that the legitimate interests of other persons may restrict the right of access.
Right to rectification. You have the right to request the rectification of your personal data. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data,-also by means of a supplementary declaration.
Right to erasure (“right to be forgotten”). If the relevant requirements are met, you can request that the personal data relating to you be erased immediately.
Right to restriction of processing. If the relevant prerequisites are met, you can request the restriction of processing. In this case, the personal data concerned will be marked accordingly and, if necessary, only processed for specific purposes.
Right to data portability. If the relevant requirements are met, you have the right to data portability concerning your personal data that you have provided to us, i.e. the right to receive it in a structured, common and machine-readable format and, if necessary, to transmit this data to another controller without interference from the one to whom the personal data was provided.
Right of objection. In certain circumstances, for reasons arising from your particular situation, you have the right to object to the processing of your personal data. This also applies to associated profiling. You also have the right to object to the processing of your personal data for direct marketing purposes at any time and free of charge. The same applies to the processing of personal data, including profiling, insofar as this is related to direct marketing.
You may revoke your consent at any time with effect for the future via unsubscribe@bogner.com or by written notice to Willy Bogner GmbH & Co KGaA, St.-Veit-Straße 4/81673 Munich, Germany.
We adhere to the principles of data avoidance and data economy. Therefore, we store your personal data only as long as is necessary to achieve the purposes mentioned here or as required according to the various storage periods determined by the competent legal authorities. Statutory retention periods may arise from the Commercial Code or the Tax Code and generally last 6 to 10 years, or if evidence must be provided during the statutory limitation periods, which are usually 3 years but can be up to 30 years.
If we no longer need your personal data to comply with contractual or legal obligations, it will be deleted from our systems or anonymised accordingly, so that identification is not possible.
When you access our website, information of a general nature is gathered automatically. This information (server log files) includes such data as the type of browser used, the operating system used, the domain name of your Internet service provider, and other similar data. None of the information collected can be traced back to you personally. This information is generated automatically during Internet use and is required for technical reasons so that the requested web content can be correctly displayed. Anonymous information of this kind can be statistically analysed in order to improve our website and its underlying technology.
As do many other websites, we make use of “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data, e. g. IP address, browser used, operating system, about your computer and your connection to the Internet.
Cookies cannot be used to run programmes or transfer viruses to your computer. Based on the information contained in the cookies, we can simplify navigation for you and ensure that our website is displayed correctly.
The information we collect will never be forwarded to third parties or linked to your personal data without your consent.
The cookies used here have different terms, which can be 1 day, 1 week, ½ year or 1 year depending on the abovementioned purpose.
When you register to use our personalised services, we collect some of your personal data, such as your name, address, and contact and communication details like your telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users have the option, for example, to change or delete the data provided during registration at any time, to view order history, to keep an address book or to conveniently subscribe or unsubscribe from the newsletter.
The legal basis of the data processing is Art. 6 (1) lit. b) GDPR, namely to fulfil contractual obligations or to take pre-contractual measures.
The provision of data is obligatory. Without the provision of the data, we cannot offer you the convenience of a customer account described above.
If you have opened a customer account with us, you will be asked to log in to your customer account with your e-mail address and password as part of the ordering process. If you have entered your delivery and billing address in your customer account, these addresses will be suggested to you for the current order. Otherwise you will be asked to provide a billing address, which will then be stored in your customer account and used for future orders. You can also voluntarily provide us with your telephone number so that we can contact you if we have any queries regarding your order or the coordination of the delivery. As part of the ordering process, you always have the option of changing or supplementing your details.
The provision of data is obligatory for ordering with a customer account. You do, of course, have the option to order as an unregistered guest.
Of course, you can also use the online shop without an existing customer account. In this case, you enter the information required to process your order within the framework of the respective order. The following information is requested: Title, first and last name, postal address, depending on the choice of payment method, your date of birth, e-mail address and optionally your telephone number.
The legal basis of the order processing is Art. 6 (1) lit. b) GDPR, namely to fulfil contractual obligations or to take pre-contractual measures.
The provision of data is obligatory. Without this data we cannot process your order.
Regardless of whether you order from us as a guest or registered customer, the addresses you enter in your orders or in your member account are transmitted to SPH AG e-Commerce Systemhaus (Maybachstraße 33, 70469 Stuttgart), which uses Deutsche Post’s street catalogue to check the completeness and accuracy of your information. Only the respective address without your name is transmitted to SPH AG e-Commerce Systemhaus and it is only used for comparison with the street directory.
In order to ensure that your data is up-to-date, we continue to use the service of ABIS GmbH (Lyoner Str. 20, 60582 Frankfurt) for the correction, updating, revision and enhancement of customer addresses. The customer information you enter (first name, last name and address) is imported into a Black Box solution. The Black Box is an encapsulated on-site solution in which ABIS does not have access to Bogner’s customer data. Thus a transmission of your data to ABIS GmbH does not take place.
The provision of the abovementioned data is obligatory. Without the provision of the data, we cannot process your order and thus cannot deliver your desired articles or inform you about current offers and novelties.
To send your order, Bogner provides your personal data to our logistics provider Alt FineCom Finishing - e-commerce - Logistics GmbH (Otto Brindl-Str. 1, 94447 Plattling) and payment providers Computop GmbH (Schwarzenbergstr. 4, 96050 Bamberg) and BS PAYONE GmbH (Lyoner Straße 9, 60528 Frankfurt am Main), who process this data on behalf of Bogner and in compliance with the necessary security measures exclusively for the purpose of fulfilling the contract.
In addition, we cooperate for customer service with Multiphone communication centre GmbH & Co KG (Allersberger Str. 185/O, 90461 Nuremberg) and with mzentrale GmbH & Co KG, (Möhringer Str. 58/1, 70199 Stuttgart) for the further development and maintenance of the website. The website is hosted by SpaceNet AG, Joseph-Dollinger-Bogen 14, 80807 Munich, Germany. The above-mentioned service providers process your personal data on our behalf and exclusively in accordance with our instructions (subcontracting data processing, Art. 28 GDPR).
The legal basis of data processing is the fulfilment of contractual obligations or pre-contractual measures in accordance with Art. 6 (1) lit. b) GDPR.
The provision of data is obligatory. Without processing your data described above, we cannot send you the payment option “Purchase on account” for verification.
To protect the order process from fraudulent and/or abusive behaviour, we automatically check during the order process whether there are any anomalies in the specific order for the contract.
a cookie (i.e. a small text file stored locally in the cache of the web browser) and/or a visitor ID, which may contain anonymous data of the end devices used when visiting the web pages (e.g. the screen resolution or the operating system version) and can be recognised by the end devices used with a certain probability during further visits, with the purpose of processing my user account, the web pages I visit and services that I use on the website under www.Bogner.com, against fraud (e.g. by taking over user accounts, the automated creation of fake user accounts by bots, the use of stolen identities or payment data or incorrect ratings for services), for product optimisation and further development or against misuse (e.g. by technical attacks on the IT infrastructure, “man-in-the-middle” attacks, brute force attacks or the use of malware) should be protected on the basis of a legitimate interest pursuant to Art. 6 (1) lit. f) GDPR in conjunction with Recital 47, should be protected.
The above data is also transmitted by the Bogner Online Shop to the Device Transaction Pool (DTP) and stored there. The purpose of the DTP, as an industry-specific warning service, is to protect the member companies involved in the DTP from misuse and loss of receivables through fraud, which can occur during the provision of commercial, paid telecommunications services or telemedia services to non-paying or insolvent contractual partners, primarily through fraud. In the case of a request from a member company to the DTP, only the results of the suspicion check for the request are transmitted to this member company. Positive data can also be used, i.e. end devices over which payments are often and punctually made, for example, are positively evaluated. A data storage of result data at individual member companies beyond the specific case of an individual use does not take place. The DTP is operated by infoscore Profile Tracking GmbH (IPT), Kaistraße 7, 40221 Düsseldorf, as the contract processor of the member companies.
The processed data will be deleted automatically after five months.
The Bogner Online Shop has commissioned infoscore Tracking Solutions GmbH, Kaistraße 7, 40221 Düsseldorf, Germany, to carry out the prevention and detection of abuse by way of order processing in accordance with Art. 28 GDPR.
The recipients of the data are exclusively contractual partners of the Bogner Online Shop. In this case, the recipients are infoscore Tracking Solutions GmbH, Kaistraße 7, 40221 Düsseldorf, infoscore Profile Tracking GmbH, Kaistraße 7, 40221 Düsseldorf, infoscore Tracking Technology GmbH, Kaistraße 7, 40221 Düsseldorf and Computer Centre Service Providers who were commissioned to store the data.
If there is a suspicion of fraud or misuse, an employee of the Bogner Online Shop checks the evaluation and the underlying evidence.
If a contract is rejected, you will be informed and, upon request, the main reasons for the decision will be given to you. You will then have the opportunity to make your standpoint known to service@bogner.com, whereupon the decision will be reviewed by an employee.
I can object to the abovementioned processing according to [Art.] 21 GDPR at any time to the provider by means of an informal letter to mydata@bogner.com. In this case a case-by-case examination takes place, about which I shall receive information.
On our website www.bogner.com you have the option to subscribe to our newsletter. The newsletter informs you personally about news about our current collections, special events and exclusive and individual offers. In order to be able to send you this information, we require a valid e-mail address (mandatory field). Furthermore, we request additional information that you may optionally provide, such as your title, first and last name, date of birth or address, so that we can contact you personally or by post. Your data will be used exclusively for sending newsletters by e-mail or by post and will not be passed on to third parties. An exception are data processors, which we use in the context of data processing (dispatch of newsletters and print media) in accordance with Art. 28 GDPR data processors. We work together with Inxmail GmbH based in Germany (Wentzingerstr. 17, 79106 Freiburg) to send newsletters.
The legal basis of data processing is a consent in accordance with Art. 6 (1) lit. a) GDPR. If you do not wish to provide this information, you will either not receive any news about our current collections, special events or exclusive and individual offers or will not be contacted personally and may not receive any special offers tailored to your data (birthday greetings). Subscribers may also be notified by e-mail about circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical matters).
After successful registration for the newsletter it must be checked that the registration has actually been made by the owner of the e-mail address. For this purpose, we apply the “double opt-in” procedure: After registration you will receive a confirmation e-mail asking you to verify your registration by clicking on a confirmation link. In the “double opt-in” procedure, we log the registration, the sending of a confirmation e-mail and the receipt of the requested reply. With your consent we also record your user behaviour within the newsletter. We use this information exclusively in anonymous form in order to be able to illustrate the success of a newsletter dispatch (for example over the rate of newsletter opening). No personalised user profiles are created in any form under assignment of your person and/or e-mail address.
You can revoke your consent to the storage of your personal data and their use for the newsletter and postal dispatch at any time. In each newsletter you will find a link to unsubscribe from the newsletter. You can also contact us at any time using the e-mail address unsubscribe@bogner.com and request the deletion of certain data.
Netigate Deutschland GmbH conducts customer surveys as a technical service provider for Bogner as an order data processor and receives your first name, surname and e-mail address to invite you to participate in the survey and its implementation and evaluation.
If you participate in one of our customer surveys, this is done anonymously and on a purely voluntary basis. Your e-mail address will only be used for the invitation to participate in the survey. Due to the anonymity of the surveys, no information is stored that allows conclusions to be drawn about the participants in the surveys. Only the date and time of your participation will be saved. Your answers within the scope of the customer survey will not be stored separately and anonymously for statistical evaluation, unless you voluntarily provide your contact data within the scope of the survey. In this case Bogner may use your data to contact you. Please refrain in the free text fields from naming names or the like which allow conclusions to be drawn about you or other persons.
The results of our customer surveys are used exclusively for internal evaluations.
The legal basis of the data processing is an overriding interest in accordance with Art. 6 (1) lit. f) GDPR to increase customer satisfaction and to optimise the shopping experience.
Within a current season you may have the opportunity to order our current Bogner print media free of charge on our website. These contain current information about our collections and will be sent by post on request. Your personal data (title, first and last name and postal address) collected when ordering the respective medium will be used exclusively for the postal dispatch of the respective medium requested. Without the provision of the data, no dispatch can be made. The legal basis of data processing is a consent in accordance with Art. 6 (1) lit. a) GDPR.
You can contact Bogner directly using the contact form provided on the website. If you contact us via the contact form, the information you provide, such as title, first and last name, e-mail, subject (option: question about an order, question about an item, information about a return, complaint about an item, customer account, improvements & comments and others) will be stored for the purpose of processing the inquiry and for possible follow-up questions.
If you do not provide the required information, we will not be able to process your request to your satisfaction.
This website uses Google Analytics, a web analysis service provided by Google Inc. (hereafter: Google). Google Analytics uses “cookies”, which are text files stored in your computer that enable the analysis of the way in which users use the website. The information generated by the cookie about your usage will generally be transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will first be truncated by Google within the member states of the European Union or other states party to the agreement on the European Economic Area. In exceptional cases only, the complete IP address may be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website in order to compile reports on the activities of the website and to provide further services relating to the use of the website and the internet usage vis-a-vis the operator of the website. The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data held by Google.
You can refuse the storing of cookies by selecting the appropriate settings on your browser software; however, we must point out that in this case you may not be able to use all the features of this website. In addition, you can also prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google in the future by downloading and installing the browser plug-in available under the following link: Browser add-on to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will save an opt-out cookie onto your device. This will prevent the collection of data by Google Analytics for this website and for this browser for as long as the cookie remains installed in your browser.
The legal basis of the data processing is an overriding interest in accordance with Art. 6 (1) lit. f) GDPR to enable a continuous improvement of the website.
The provision of the data is voluntary, but without the provision of the data the website may no longer be fully usable.
This website uses the Google Maps API to visually display geographic information. When Google Maps is used, Google also collects, processes, and utilises data (IP address) about the visitor’s use of map functions. For more information about how Google processes data, please refer to the Google Data Privacy. There, you can also access the Data Privacy Centre to change your personal data privacy settings.
The legal basis of the data processing is an overriding interest in accordance with Art. 6 (1) lit. f) GDPR in order to be able to show you the availability of Bogner products in our stores, the store finder or nearby packing stations.
The provision of the data is voluntary, but the functions cannot be used in full without the provision of the data.
Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords sets a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If you visit certain pages within our website and the cookie has not yet expired, both Google and ourselves can recognise that you have clicked the advert and have been directed to that page. Each Google AdWords advertiser receives a different cookie. Cookies cannot be tracked using the website of an AdWords advertiser. The information obtained by the conversion cookie is used to create conversion statistics for the Adwords advertisers who have opted for Conversion Tracking. The advertisers can find out the total number of users who clicked on their ad and were directed to the page with a conversion tracking tag. However, they do not receive any information that enables the personal identification of the users.
The provision of the data is voluntary. If you do not wish to participate in tracking, you can refuse to allow the required cookie to be set – for example using browser settings that deactivate all automatic cookie setting, or by setting your browser to block cookies from the “googleleadservices.com” domain.
The legal basis of the data processing is an overriding interest in accordance with Art. 6 (1) lit. f) GDPR for measuring the success of advertising measures as well as targeted, relevant and localised advertising.
This website uses the remarketing function of Google Inc. The purpose of this feature is to present interest-based ads to website visitors within the Google advertising network. A “cookie” is stored in the visitor’s browser, which makes it possible to recognise the visitor when he or she visits websites that belong to Google’s advertising network. In this way, you can be presented with advertisements related to content previously accessed on sites using the Google remarketing feature.
If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie - for example using a browser setting that generally deactivates the automatic setting of cookies.
To customise and optimise this website, anonymised data are recorded and stored using solutions and technologies from econda GmbH (www.econda.de) and user profiles using pseudonyms are created from this data. For this purpose, cookies are used that enable the recognition of your Internet browser. The user profiles are not combined with data about the bearer of the pseudonym. In particular, IP addresses are made unrecognisable directly after receipt, which makes it impossible to assign user profiles to IP addresses. You can opt out of data collection and storage by Econda at any time for the future here.
The legal basis of the data processing is an overriding interest in accordance with Art. 6 (1) lit. f) GDPR for the optimisation and further development of the website and for measuring the success of advertising measures.
The provision of the data is voluntary/ If you do not wish to participate in tracking, you can refuse the necessary setting of a cookie, for example using a browser setting that deactivates the automatic setting of cookies in general.
We process personal data within the framework of the use of the social media platform Facebook on the basis of an overriding legitimate interest in accordance with. Art. 6 (1) lit. f) GDPR (with regard to name, e-mail, date of birth and language) and Art. 6 (1) lit. a) GDPR (with regard to further data such as name, e-mail, date of birth and language and surfing behaviour).
The provision of the data is only voluntary if you are not logged on to Facebook. However, without providing the data, we cannot offer you the advantages of the tools described above.
The legal basis of the data processing by means of the various marketing tools is the prevailing interest in accordance with Art. 6 (1) lit. f) GDPR.

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