Source: https://www.busradar.ro/informatiilegale/
Timestamp: 2019-04-20 03:11:00+00:00

Document:
Do you have questions concerning your travel or booking?
Please first read the Frequently Asked Question (FAQ) or ask your concrete questions directly to the bus companies (Eurolines, Flixbus, ALSA, ...).
Source: Created with Imprint-Generator of http://www.e-recht24.de.
The content and works on these pages created by the site operators are subject to German copyright law. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are for private, non-commercial use only. As long as the contents on this site were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.
Operator of the website busradar.com and long-distance bus app as well as responsible place in the sense of the data protection right is Green Parrot GmbH, Gartenstrasse 67, 76135 Karlsruhe ("we") You can reach us under [email protected] and our data protection officer under [email protected].
Below is an overview of the collection and processing of your data in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (FDPA).
I. What data is collected?
We collect information and data that is automatically transmitted or generated by your browser each time you visit our website, such as: your IP address, the URLs of the websites from which you came to our websites, the browser used, the browser language, the operating system and interface used, the access device with which the services are used, the date and time of access, the pages accessed our websites and the time you spend on our websites. The data is stored for a period of 12 months and then automatically deleted.
If you search for bus connections with us, you can carry out the respective booking directly with the provider in the search results. For this reason you will be redirected by link to the page of the respective provider. The provider receives information about the desired connection (type, date etc.). The booking is then made directly through the website of the respective provider. The respective provider is solely responsible for further data processing. We do not process personal data in connection with bookings.
We store data about search queries and redirects on provider pages, including the respective IP address of the search request, for a period of up to 12 months. These are all pseudonymous data. We do not know who is conducting searches on our platform.
If you want to post in our discussion forum, you must usually first register as a user (in some forums posting as a guest is also possible). To do this, you can choose a pseudonym as the user name. We need your e-mail address to register. As a registered forum user you can set whether and which e-mail notifications (for example about new forum postings) you want to receive and which language you prefer. We do not collect any other personal data. User registration is solely for the purpose of using the forum. In particular, we do not combine the registration data with search queries.
We retain your registration data as long as you maintain your user account with us. You can delete your user account at any time (function "delete account" in the user settings). Forum posts published by you remain valid even after deletion of your user account, so that in particular discussions remain comprehensible. But then we replace your username with the identifier "Deleted member".
If you contact us or our Customer Support (for example, by e-mail, telephone or contact form) or use our feedback tools, we will use the information you provide (your contact information) to respond to your request. Your requests will be kept for a period of one year after answering. As far as business letters in the sense of Trade or tax law, we keep the correspondence for the statutory periods (usually six years).
If you have subscribed to our newsletter, you will receive by e-mail regularly a newsletter and marketing e-mails which contain information about our offer and advertising for offers of third parties (especially bus lines and connections, travel, accommodation).
You may give your consent to receive such emails at any time, e.g. revoke via the unsubscribe link in our emails.
With revocation or cancellation of the newsletter, your contact details will be deleted.
Cookies are small text files that are stored by your browser on your computer or mobile device, and allow the recognition of your computer or device, possibly even across different websites. The cookies do not contain any personal information. Some of the cookies we use are deleted after the end of the browser session, after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate to recognize your browser on your next visit (persistent cookies).
Web beacons are small graphics files ("pixels") that can be integrated into our website and that can be used to record user behavior. Similar methods are e.g. Flash cookies, HTML5 cookies or other local (browser or device) storage methods in which - similar to cookies - data can be stored in your browser or device at the next visit to recognize a session again.
Anonymized statistics of searches and redirects.
These cookies set by us are deleted after one year at the latest.
If you click on our websites to access the websites of other providers (for example, in order to make a booking with one provider), it is possible that these other websites also place cookies on your computer. We have no control over these cookies and the data collected and can not be held responsible.
Google has signed up to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
On the website youronlinechoices.com you can read more about cookies and the individual providers. There you can also opt out of usage-based online advertising through one or more tools. To go directly to the preference manager, please click here.
In doing so, we set a persistent cookie that will allow you to recognize and take account of your opt-out during later visits to our website. Please note that it must be reset after deleting all cookies. Opt-out cookies prevent the future collection of your data when visiting this website from a specific device or browser. However, to prevent detection on different devices, the opt-out must be performed on all devices / browsers used.
We use the offer of external advertising partners to draw attention to our offers with the help of advertising material on external websites. We also use marketing tools to determine how successful the individual advertising measures are ("conversion tracking"). We are interested in showing you advertisements that are of your interest, to make our website more interesting to you and to achieve a fair calculation of advertising costs.
For this purpose, our advertising partners set cookies and web beacons (see above), which can be used to measure certain parameters for performance calculations, such as the display of ads or clicks by the users. These cookies are not used to identify you personally. As long as the cookie is valid, the advertising partners will be able to recognize that you have clicked an ad and reached a specific landing page (eg, form entry, confirmation page, newsletter signup). The cookie will generate conversion statistics from the advertising partners. These statistics include the number of users who clicked on one of our ads. In addition, it counts how many people have reached a landing page that has been tagged with a "conversion tag" (remarketing tag, see above). However, the statistics do not contain any data that could identify you.
We do not collect and process any personal data in the aforementioned advertising measures. We receive only statistical analysis from our advertising partners. On the basis of these analysis, we can identify which one of the advertising activities are particularly effective. We do not receive any further data from the use of the advertising material and in general we cannot identify the users on the basis of this information.
Due to the conversion tracking tools used, your browser automatically establishes a direct connection with the server of the advertising partners. We do not have any control over the size and other usage of data collected through the use of this tool by the advertising partners. Through the integration of marketing tools advertising partners receive the information that you called the corresponding part of our website or clicked on an ad from us. If you are registered with our advertising partners (such as Facebook or Google), they may associate the visit with your account. Even if you are not registered or have not logged in, there is a possibility that the provider will find and store your IP address.
More information about privacy at Google can be found here: https://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. Google has signed up to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We use "Google Analytics", a web analytics service provided by Google LLC on our websites. Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you (see also paragraph 6 above). The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event of activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest possible extent.
You may also prevent the collection by Google of the data generated by the cookies and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
This will set an opt-out cookie that will prevent future collection of your data when you visit this site. Please note that it has to be reset after deleting all cookies. Opt-out cookies prevent future collection of your data when you visit this website. However, in order to prevent detection by Universal Analytics across multiple devices, the opt-out must be performed on all systems in use.
This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed in shortened form, which means that direct personal reference can be excluded.
Google's personal, cookie, user ID, or promotional ID data will be automatically deleted after 14 months.
We use the services of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.
By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the under point. I.1 of this declaration. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before viewing the map. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (even for users who are not logged in) for the purpose of providing appropriate advertising. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
When using the app, we may also access additional data related to the app or your device, such as: device name, device manufacturer, model, operating system, app or SDK version and device number (IMEI).
We collect the current location of your device in order to use it for the processing of your request (pre-registration of the location in the search form). The transmission of your location data takes place via an encrypted connection. If you use GPS, the app recognizes its exact location. This is done on the iOS operating system only after prior approval by you. The data will be used to preset the search form and will not be stored further.
We use analytics services to compile statistics and analysis on the use of the app and our services, as well as the transition to websites or services of our partners. In particular, we use the respective IP address and the device identifier of your device. If necessary, we also use this information to create device-spanning, pseudonymised usage profiles ("cross-device tracking"). You can deactivate these analysis functions at any time in the settings of the bus app.
Microsoft has signed up the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
We use retargeting and conversion tracking services in the app. These work as described above. You can deactivate these services at any time in the settings of the remote bus app.
If you have configured your mobile device and enabled push messages in the app, the app can send you push messages, e.g. to inform you about us, about status messages, news or new functionalities. Push messages may also include advertisements for third-party offers (especially bus services and connections, travel, accommodation).
You can always give your consent to receive marketing push messages easily and free of charge, e.g. revoke marketing push messages in the app or opt out of your operating system settings.
The data transmission in the forwarding on booking pages of the provider is described above under no. I.2.
technical service providers such as Hosting providers, including a content delivery network for caching and fast delivery of content, statistics and analytics services, advertising and remarketing service providers, newsletter and push messaging service providers, anti-spam and anti-abuse Maintenance and development service providers.
service provider for administration of service desk and support data, ticket systems, CRM systems.
Of course, we also comply with all data protection regulations and oblige our service providers as far as necessary.
In relation to point I regarding the use of data, it may also result in the transfer of data to data recipients outside the European Union. The data transfer takes place in this respect according to the principles of the so-called Privacy Shield (https://www.privacyshield.gov/welcome) or on the basis of so-called standard contractual clauses of the European Commission (http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
for accounting and risk management purposes.
to inform you by e-mail or push messages about us, about status messages, news, new features and offers from us or third parties (especially bus lines and connections, travel, accommodation).
Pursuant to Article 6 (1c) GDPR to fulfill legal obligations, e.g. to comply with commercial and tax-related retention obligations or to fulfill obligations to release data on the basis of a final court order or official order.
In addition to the right of revocation of your consent, you have the right to obtain information under Art. 15 GDPR, for correction under Art. 16 GDPR, for cancellation under Art. 17 GDPR, for limitation of processing according to Art 18 DSGVO, the right to object to Art. 21 GDPR and the right of data transferability under Art. 20 DSGVO.
You have the right to object to the processing of your personal data on the basis of Article 6 (1f) of the GDPR at any time for reasons arising from your particular situation (Article 21 (1) GDPR). Insofar as we process your personal data in accordance with Art. 6 para. 1f of the GDPR for direct marketing purposes, you have the right to object to it at any time without stating any reasons (Art. 21 (2) GDPR).

References: Art. 15
 Art. 16
 Art. 17
 Art 18
 Art. 21
 Art. 20
 Art. 6