Source: https://max-toolbox.com/?lang=en
Timestamp: 2019-04-20 16:29:44+00:00

Document:
With the MAX-Toolbox we have been developing creative digital tools in the areas of employee management, employee and corporate communication, mission statement and information in the company since 2002 with a primary focus on the EFQM model of the European Foundation for Quality Management in practical use to connect existing technologies and people. All of the tools, which have proven themselves in practice at the Schindlerhof and in 500 companies across various industries, are available as standalone applications with online mobile access and as native apps for smartphones and tablets (iOS and Android). Interactive linking between them is possible as an option.
Your data are 100% stored on servers in Germany (ISO 27001/EU-GDPR) and managed directly by us, or are stored on your server by request.
We establish an “optimum digital framework” for excellent employee performance.
with your employees and externally with your customers, partners and suppliers.
Bulletin boards are no longer necessarily state of the art – when it comes to communication with employees. With powerful smartphones, tablets, desktops and notebooks, WLAN and cloud connectivity, employees are more mobile than ever. Today, the digital workplace can integrate employees as a centralized, networked work environment that is available everywhere. The core of this is valido – the employee app & social intranet with activity streams, wiki, storage and chat functions. It enables a fast, dynamic and cross-departmental exchange that is largely free of hierarchies. No more e-mails, but forum contributions, which can all retrieve if necessary. “If you also integrate quality and knowledge management, you have a platform that enables communication across the company” (Reinhard Sprenger).
valido is your intranet for your pocket. We use the same tools for rapid interaction and internal coordination that have long been taken for granted in private communication. In addition to the internal Wikipedia, all relevant functions of WhatsApp & Facebook are displayed in the employee app – encrypted – with the decisive advantage for you that all data of your company is located on German servers (ISO 27001/EU-GDPR) and no external marketing of your employee-generated data takes place! A great advantage, in our opinion.
The security and data protection concept for the employee app (Release 2018) was developed in cooperation with VR-Bank in accordance with EU-GDPR. Only you decide by link or QR-code who can download and install the native app from the closed Enterprise Store. Login is only possible with fingerprint/eye scan and/or PIN as well as user name, password, device ID and customer key. Only 3 devices per user (e.g. iphone, iPad and PC) are allowed. For security reasons, the password will only be sent to the second device upon request by push or third device (PC) by e-mail. Regular updates with new features are automatic. For security reasons, in the online version on the PC or mobile, user name and password must be entered before each login. After a defined timeout, the system automatically logs out. Saving documents to mobile devices is prevented by the system in the native app.
Employees of “all generations” can be reached quickly online and mobile via the employee app and brought up to a common and current level of knowledge – of course divided into individual locations, departments, service areas, hierarchy levels or logical groups. valido is the platform for secure digital communication and information in your company, both with your employees and with your customers, partners, suppliers, etc..
With valido, you can give your relevant customer base secure and individual access to your internal platform. Your customers can be kept up to date in the course of the project and communicate individually with the contact person of your company 1:1 mobile and online. Thus you have a secure channel (and not EMail, WhatsApp, SMS etc. in parallel) on German servers for documentation, communication and customer loyalty.
By assigning rights, you can easily determine who can see what at what time or who can communicate directly online and mobile with which contact person within the closed system. The data, videos, etc. you enter or retrieve in the employee app are compressed by the system via device ID on the PC in original size and for each mobile device individually without loss of quality in order to minimize the data volume.
Choose one of our turnkey ENTERPRISE employee app packages according to your needs: EXCLUSIVE employee app in your “company CI” (within the login area) or PREMIUM employee app completely tailored to the look & feel of your company (your icon on the mobile devices, splash and nav screen including public and closed area).
valido – Schindlerhof´s think tank – developed with focus on the EFQM model of the European Foundation for Quality Management already in 2010 the first employee app for the Schindlerhof as web app or 2014 as hybrid app as well as the 3rd generation (Release 2018) as native app, which was specially designed and developed for the operating system of the respective end device.
The system, which has been permanently further developed by valido in practical use and has proven its worth across industries in more than 500 companies in 8 countries, is available online and mobile or as a native app for smartphones and tablets (iOS & Android) and optionally interactively linked with MAX employee feedback system and CIP/idea management from the MAX toolbox.
The Schindlerhof, winner of the European Excellence Award and Germany’s best employer at Great Place to Work 2013 and 2018 – across all industries up to 500 employees, is also a special prize winner in knowledge & competence thanks to the valido employee app.
In the news area, the system automatically generates the latest posts for you at a glance. This module dynamically displays the latest notifications, information, chat messages and calendar entries that have just been created for you personally or that are intended for groups to which you belong. By clicking on the news item, you will be taken directly to the current post.
You can call the menu using various methods. Either via the menu button, via the tabs or with a finger swipe to the left or right.
The bell displays the latest posts from the “activity stream”, “Information” and “Chat” sections in chronological order. By “tapping” you get to the respective folder. New messages are marked with the “new” button. The bell shows the number of unread messages with a number.
As soon as you have received a push message or you are already inside the app, the bell will show you all the news that are intended for you personally. The new posts are all highlighted in color.
Folders that are marked as favorites in the Information / wiki will also appear as favorites on the News page. Each employee can put together their own individual menu with relevant tiles and has the most important information at a glance.
Make sure your employees don’t miss important information such as news, videos, pictures, documents or integrated RSS feeds directly from your homepage. The exchange of information is modelled on Facebook via posts on a timeline for the company as a whole, for individual teams, logical groups or locations. Your employees can access the streams you provide if they belong to the logical group.
Users can lib and comment. Contributions can also be fixed if you give the user the right to do so. Information can also be made available to customers, suppliers, partners, etc., controlled by rights, publicly and/or in the login area.
You always have an overview of which employees have read relevant information and when. If desired, you can also define rest periods for employees so that no push messages are generated during this period. Employees will be informed of all accumulated news as soon as they restart the app.
Provide your employees with all relevant data and company information (employee directory, digital staff magazine, bulletin board, work instructions, duty rosters, ISO standards, graphics, videos, links etc.), controlled according to rights, for any number of divisions, locations, departments, project groups etc. Your employees can access the internal Wikipedia (including full text search function – also within files) at any time, online and mobile. Each employee or division sees only what they are supposed to see. If desired, you can also schedule the availability of information in advance and deliver individual push messages to your employees. This means that employees who work part-time, are on dual studies or on maternity leave, for example, can always access up-to-date information about the company. Onboarding of new employees is also easy to implement. Onboarding of new employees is also easy to implement. The statistics tool lets you see what information has been read by employees or only taken note of. Information can also be provided for customers, suppliers, partners etc. with rights-based control, publicly and/or in the login area. With the share function, information can be conveniently transferred to your social media platforms as well.
Especially with the introduction of the EU-GDPR, the use of chat in the app is of great importance. You can easily send important information, documents, photos and videos online and mobile, and conduct individual and group chats, similar to Whatsapp, but in a secure environment. A great advantage, in our opinion. As an admin, you can set group limits on who can chat with whom. Thus, chats with external target groups are also possible. All chats are protected by data protection laws so that no other person outside the group can read the chats. All posts are encrypted with the decisive advantage that all data is on German servers and no external marketing of your employee-generated data takes place!
Enter all appointments for your company, locations, work sections and employees into the system (with individual rights including push notifications). For example, holiday applications can be filled out directly by employees (specifying their substitutes) and, after confirmation by the superior, automatically and transparently entered into the calendar. Participation in events is transferred directly to the calendar as well upon confirmation by the employee. Automatically synchronise calendar entries (including recurring ones) with the Exchange calendar.
Here you can find data that employees have released. You can call or email directly, etc. You can search directly for employees using the filter function.
Apps already in use, such as Dopbox, PDF Expert or iCloud Drive, etc., can be connected very easily. External documents can be implemented via the file upload into the app and placed within the desired information areas – team messenger, information or chat.
Users receive a link and/or QR code as access authorization to the employee app. This ensures that only you determine which user can download and install the app from the Enterprise Store (App Store for IOS or Google Play Store for Android is available on your server on request). Login to the native employee app is only possible with fingerprint/eye scan and/or PIN as well as user name and password. For security reasons, the user’s device ID and the customer key are also compared. The storage of documents on mobile devices is prevented by the system. Only 3 devices per user (e.g. iphone, iPad and PC) are allowed. For security reasons, if requested by the user, the password is only sent to the second device by push or third device (PC) by e-mail. Regular updates with new features are automatic. In the online version, user name and password must be entered before each login for security reasons. After a timeout of 15 minutes, a logout occurs automatically.
The Premium employee app is provided to you completely in your company’s look & feel as a turnkey native app and PC version. Your individual app icon on the mobile devices, branding loading and start screen as well as the login area tailored to your “company CI”. In addition to the internal area for employees, customers, partners and suppliers, you can also post information and notifications in the public area of the app. This information can then also be accessed by users without login authorization. The employee app PREMIUM is therefore also ideally suited as a company and customer app in addition to your website.
Collect, analyse and implement ideas and generate potential savings.
The digital and transparent continuous improvement process (CIP) is perfectly implemented for all employees, also across multiple locations. No ideas are lost. Employees receive direct feedback on their own ideas via a push message from the persons responsible for the CIP and/or their managers. The entire implementation is documented and statistically evaluated. You therefore know exactly how many ideas were generated and implemented for the company overall, in the prior year, by which work sections and employees, and with what potential savings.
All open ideas are transparently shown in the system for the entire team. Each employee can vote on the ideas, add own ideas and/or comments to existing suggestions for improvements, and apply for the possible project. All ideas are clustered by defined company divisions as well as categories, such as cost reduction, efficiency improvement, USP etc. If desired, employees can also submit their ideas and suggestions for improvement anonymously.
Team leaders and/or persons responsible for categories can accept or reject ideas. Reasons must be provided in case of rejection. The reasons are communicated to the respective employee via a push message and transparently portrayed for all employees, e.g. via the search function. If the team leader accepts the idea, they decide who assumes what task/sub-task with what budget, deadline etc. Employees in a project group can coordinate with each other in a closed chat group.
All implemented ideas are also accessible in the system via the search function. This allows employees to see which ideas and projects have already been implemented.
All relevant CIP dates, deadlines, project terms etc. can be shown in the CIP calendar.
Employees are informed via push messages as soon as their project has been approved or rejected. If questions arise in the project group or in case of a status change, the project team members are promptly informed via push messages. This ensures the progress of all projects.
The statistics tool supports precise analysis with the following parameters: the number of ideas, prior year, divisions, breakdown per employee, implementation rate, potential savings, and implementation.
Digital employee appraisal, 360-degree feedback, mood barometer, e-learning, checklists, surveys.
“’If you always do what you’ve always done, you’ll always get what you’ve always got” (Henry Ford).
“The work of the individual on themselves subconsciously radiates, changing all of society” (Karl-Friedrich von Weizäcker). According to Klaus Kobjoll’s idea, this behaviour can be similarly applied to self-motivation as well as an employee’s personal responsibility within the company.
Every employee who is self-motivated to continuously work on themselves, regularly contributes own ideas and suggestions for improving the company processes, and implements the initiated projects with their team, takes advantage of the company’s training and continuing education offers and uses them for personal further development, identifies with the company and quasi contributes like a “joint venturer” consistently develops themselves further as a person and thereby, as an employee, also contributes to the overall further development of the company.
An employee appraisal interview once or twice a year is no longer sufficient today. Employees expect regular and transparent feedback on their performance from their managers. Managers in the company must realise that only by demonstrating enthusiasm can they also inspire it.
MAX supports regular strength and weakness analyses for your employees. Employees regularly assess themselves and thereby influence their course. The input is reviewed by the team leader. A clarification meeting is held in case of pronounced deviations. Influencing factors as a mix of hard and soft factors along with their weighting are clearly defined for the individual company.
In addition to the PIX player index for individual employees, the TIX team index is calculated for the teams. The courses indicate the development of the respective units.
The CIX community index reflects the course for the company as a whole.
Managers in the company must realise that only by demonstrating enthusiasm can they also inspire it. 360° feedback lets employees assess their immediate superior. This provides the executive with a very good indication whether collaboration between managers and their direct reports is truly working well, or if there are signs of problems. The completed questionnaires go directly to the highest authority.
Learning videos with control questions can be used to ensure that quality standards are met. Updated manuals can be provided regularly to employees or affiliated companies, with control questions. This can also be used as evidence for external auditors.
The mood barometer precisely represents the personal mood, the mood in the team and the mood in the company. Significant differences in the mood between teams can therefore be uncovered quickly.
We had 44 paper checklists at the Schindlerhof, completed by the employees daily, weekly or monthly. Now all the checklists have been digitalised in the system and can be accessed by the employees as needed. The employee automatically indicates their commitment by sending their checklist.
All questionnaires in the employee feedback system can be statistically analysed. As a rule, the employee only sees their own values and the averaged values for their team and the entire company. Managers see their teams. Company management sees all questionnaires, comments and results. All employees, teams, criteria etc. can also be analysed over longer time periods via the statistics database. This allows managers with data access to prepare themselves much better for upcoming employee appraisal interviews.
The networking of employees and the exchange of information are realised according to the Facebook model with the uploading of photos and files via posts on a time line for the company as a whole.
Use push messages to ensure that your employees no longer miss important information including questionnaires, checklists, news, videos, images or documents.
Made in Germany: Within our closed system your data is 100% on servers in Germany (ISO 27001/EU-GDPR) and are managed by us directly.
MAX-Toolbox – the tailor-made complete solution for your business!
All of the tools, which have proven themselves in practice at the Schindlerhof and across various industries, are available as standalone applications with online mobile access and as apps for smartphones and tablets (iOS and Android). Interactive linking between them is possible as an option. The MAX-Toolbox can be successively expanded as well.
Make the MAX-Toolbox your tailor-made solution, entirely with your company’s look & feel.
The MAX idea was born at the Schindlerhof back in 2002 and developed further in practice over the years.
We have already convinced numerous customers across various industries – join us.
Choose one of our tools or a complete tailor-made solution according to your requirements!
All tools are available as stand-alone applications. Interactive linking between them is possible as an option.
The MAX-Toolbox can be successively expanded as well.
Messenger for customers, suppliers, partners etc.
Information/posts for customers, suppliers, partners etc.
Get to know the MAX-Toolbox now!
… so you can learn in comfort at your own PC/Mac what the MAX-Toolbox (for web, iOS and Android) looks like and how easy it is to use.
A quick e-mail or phone call is sufficient – we will set an appointment with you to discuss all the details.
… and we are very much looking forward to making you & your team digital too, networking your team & thereby making you fit for the future.
Make the MAX-Toolbox conveniently available to your employees, customers, suppliers and partners online via a link.
With the control of rights, you decide who can see what and communicate with whom in the login area.
Make the MAX-Toolbox available to your employees, customers, suppliers and partners simply via QR code or link for IOS.
Only you decide who can download and install the app from the closed Enterprise Store (provision of App Store for IOS is possible – on your server – if desired). Login is only possible with fingerprint / eye scan and/or PIN as well as user name and password.
In the login area you decide according to rights who can see what and who can communicate with whom.
Make the MAX-Toolbox available to your employees, customers, suppliers and partners simply via QR code or link for Android.
Only you decide who can download and install the app from the closed Enterprise Store (Google Play Store for Android is available on your server on request). Login is only possible with fingerprint / eye scan and/or PIN as well as user name and password.
We establish an optimum digital framework for excellent employee performance.
We have been developing new solutions since 2010 in the field of mobile employee and corporate communications for the Schindlerhof and more than 500 companies across various industries in 8 countries.
With a focus on the EFQM model of the European Foundation for Quality Management, we pursue the approach of developing creative online & mobile digital tools for companies with the MAX-Toolbox. New tools and features will initially be used at Schindlerhof, tested internally and, if accepted by the team, implemented at Schindlerhof or by our corporate customers.
“Creative digitalisation* leads to a new quality of relationships. Analogue and digital worlds enter into a symbiosis. They serve real human interests rather than economisation. Creative digitalisation can create spaces where what used to be separate is able to connect. Human communication and decisions play the leading role here” (*Matthias Horx – Institut for future).
“Employees are supported with our digital tools so that they are given more space to respond to customers quickly, individually and warmly, because Service Excellence is one of the decisive factors” (Klaus Kobjoll).
The Schindlerhof is a four-time winner of Germany’s highest award for quality (German EFQM Excellence Index – Platinum).
The Schindlerhof is Germany’s first winner of the highest European award for quality. Winner & Special Prizes (Customer Focus and People Orientation) from the European Foundation for Quality Management (EFQM): European Role Model on People Development and Involvement (with the MAX-Toolbox as an essential component).
The Schindlerhof is Germany’s best employer of 2013 and 2018 across industries with up to 500 employees and also earned the “Knowledge & Competency” special award thanks to the valido employee app.
GPTW Europe 2018: 15th place in Europe across industries.
Europe’s best employer in the industry since 6 years.
We offer the software “Max-Toolbox” (hereinafter “Software”). The software is used for digital communication within a company. This software can be used as an app or as a desktop version. In the following,”software” refers to both the app and the desktop version.
The following notes provide a simple overview of what happens to your personal data when you use our software. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.
and by the company owner who has booked the software for their company.
On the one hand, personal data is collected by you giving it to us yourself (e.g. in the registration form). Other data is automatically collected when our IT systems use our software. For example, it is possible to analyze how many ideas and suggestions for improvement were submitted by the employees of a company. Details can be found in the data protection declaration under III.
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. For this and other questions on the subject of personal data, you can contact the person responsible for data processing at any time. You also have the right of appeal to the competent supervisory authority.
Is the transmission of your data encrypted?
Yes. Our services use encryption. This is to prevent unauthorized persons from accessing your data.
This data protection declaration explains data processing when using the”Max-Toolbox” software (hereinafter”software”).
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. We point out that data transmission on the Internet (e.g. communication by e-mail or chat) can have security gaps. A complete protection of data against access by third parties is not possible.
Fax: +49 (0)911 / 93 02 – 623, e-mail: info@valido-consult.com and the company that books our software for its employees.
We have concluded a contract for order processing / order data processing with the customer of this software and fully implement the strict requirements of the German data protection authorities.
Certain data processing processes may only be possible with your consent. We will expressly obtain these from you prior to the start of data processing. You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
Users have the right to have data which we process automatically on the basis of their consent or in fulfilment of a contract handed over to themselves or to another person responsible in a common, machine-readable format. If the users request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
Our services use encryption. This is to prevent unauthorized persons from accessing your data.
Our security mechanisms meet the requirements of the ISO 27001 standard. This is an international standard that specifies the requirements for setting up, implementing, maintaining and continuously improving a documented information security management system. The servers are maintained directly by us.
Users have the right to free information about their stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. Users can contact us at any time at the address given in the imprint if they have any further questions on the subject of personal data.
The processing of personal data in the context of the use of the software is based on Art. 6 Para. 1 lit b with respect to our contractual partner. DSGVO (contract).
With respect to employees of the Purchaser of the software whose data are recorded, the data processing is based on Art. 6 para. 1 lit f DSGVO. The customer of the application (company owner) has a legitimate interest in effective company management and communication. At the same time, we have a legitimate interest in the effective provision of our services.
This does not unduly restrict the interests of our contractual partner’s employees, as mainly company-related information is exchanged via the applications. The application is therefore most comparable to e-mail and telephone communication in the company, so that the interests or fundamental rights and freedoms of employees do not prevail.
Your personal data will be stored on our servers as long as the contract with the customer of our software is running. After termination of the contract, your personal data will be deleted, provided that there are no legal deletion obligations to the contrary.
The data collected in this way is used exclusively for software applications.
Our statistics tool can be used to analyze internal processes that were carried out using the application. For example, it is possible to analyze how many ideas and suggestions for improvement were submitted or from which area, broken down to each employee and which implementation quotas with potential for savings were generated. Further functions of the statistics tool can be viewed on our website.
There is no external marketing of employee data.
Our software is able to send you so-called push notifications. This is information that can be displayed on your computer even if the app or desktop application is not open.
Push messages are only sent to inform you of relevant internal company events. Employees can, for example, be informed whether their project has been approved or rejected. If questions arise in the project group or a status change occurs, the project members are also immediately informed by means of a push message.
To be able to send the push messages to the right people, the people must be categorized accordingly. As a user, you, too, may therefore be classified into certain categories.
In order to send push messages to your mobile device, we have to store the device key of your device.
Our software may integrate external services, platforms and functions of third parties. Various interfaces (e.g. to Whatsapp, Facebook, Dropbox, etc. – hereinafter referred to as third-party modules) are available for this purpose. These can be used in conjunction with our software.
Please note that these third-party applications are not our applications. We cannot guarantee that the linked applications will function without errors.
Please note that when using third-party modules, data can be exchanged between the software and the third-party module. The data protection and contractual provisions of the third-party module providers also apply here. We have no control over how these third parties handle your information once it has been transferred. Claims under data protection law must therefore also be asserted against the third party provider.
To provide our software via the app, we need the access rights listed below, which allow us to access certain functions of your device.
On the one hand, your data is collected by communicating it yourself. This can be data that you enter in a contact form or when ordering a newsletter.
When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis tools. The analysis of your surfing behaviour is anonymous and cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. Details can be found in our data protection declaration under the heading”Third-party modules and analysis tools”.
With other data we can statistically analyse your user behaviour on the Internet (e.g. via so-called cookies). Such analyses are anonymous and cannot be traced back to you. You can object to this analysis. Details can be found in our data protection declaration under the heading”Third-party modules and analysis tools”.
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data. You also have the right of appeal to the competent supervisory authority.
The responsible body for data processing on this website can be found in the imprint. Responsible body is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Many data processing processes are only possible with your consent. We will expressly obtain these from you before you give your consent. You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to another person responsible in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
After conclusion of a payable contract, you are contractually obliged to provide us with your payment data (e.g. account number for direct debit authorization). This data is required for payment processing. If you do not provide us with this data, we may withdraw from a concluded contract and claim damages from you.
Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimal provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this data protection declaration.
These data are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use. This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the technically error-free and optimal presentation of his website – for this the server log files must be recorded.
The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.
The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes already carried out remains unaffected by the revocation.
The collected customer data will be deleted after completion of the order or termination of the business relationship, but not before the legal retention periods have expired.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or for the implementation of pre-contractual measures.
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
The storage of “Wordpress Stats” cookies is based on Art. 6 Par. 1 lit. f DSGVO. The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both his website and his advertising.
1.1 The provider offers his customers the MAX-Toolbox developed by him for internal company communication and employee management. The MAX-Toolbox is available as app and as desktop version (when “SOFTWARE” is used in the following, both the app and the desktop version are meant). The specific scope of services depends on the packages booked by the customer.
1.2 These General Terms and Conditions (GTC) apply to all contracts between the provider and his customers. Deviating general terms and conditions, which are used by the customer, are expressly not recognized by the provider – subject to express consent.
The services offered by the provider are directed exclusively at entrepreneurs within the meaning of § 14 BGB (natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity) and freelancers. No contracts are concluded with consumers within the meaning of § 13 BGB.
3.1 The subject matter of the contract is the temporary transfer of the SOFTWARE developed by the provider. The SOFTWARE can be used as an app or as a desktop version. The provider provides the customer with the current version of the SOFTWARE for a fee for the duration of the concluded contract. For this purpose the customer can set up / install the SOFTWARE on his mobile and stationary devices. For an additional fee, the customer can instruct the provider to set up the SOFTWARE (setup); details and prices can be found in the service overview.
3.2 The current functional scope of the SOFTWARE results from the respectively valid service description for the respectively booked service package. This is made available to the customer prior to conclusion of the contract. Individual service enhancements can be agreed upon if necessary.
3.3 The provider provides the services in accordance with the respective state of the art. The provider shall immediately eliminate all software errors in accordance with the technical possibilities. An error exists if the SOFTWARE does not fulfill the functions specified in the service description, delivers faulty results or otherwise does not function properly, so that the use of the SOFTWARE is impossible or restricted.
4.1 The provider grants the customer the non-exclusive and non-transferable right to use the SOFTWARE for the duration of the contract and in accordance with the booked package.
4.2 The customer may only process the SOFTWARE if this is covered by the intended use of the SOFTWARE according to the current service description.
4.3 The customer may only copy the SOFTWARE if this is covered by the intended use of the SOFTWARE according to the current service description.
4.4 The customer is not entitled to make the SOFTWARE available to third parties for use against payment or free of charge. The customer is expressly prohibited from subletting the SOFTWARE. The intended passing on to employees is permitted within the scope of the booked service package.
5.1 The provider may provide the customer with a certain amount of storage space on a server for storing his data. The maximum storage capacity results from the booked service package or is agreed individually.
5.2 The provider ensures that the stored data can be accessed via the Internet.
5.3 The customer is not entitled to transfer part or all of the storage space to a third party for use, whether for payment or free of charge.
5.4 The customer undertakes not to store any content on the storage space whose provision, publication or use violates these GTC, applicable law or agreements with third parties.
5.5 The provider is obliged to take appropriate precautions against data loss and to prevent unauthorised access to the customer’s data by third parties. For this purpose, the provider will make daily backups and install state-of-the-art firewalls.
5.6 In any case, the customer remains the sole owner of the data and can therefore demand the surrender of individual or all data at any time.
5.7 Upon termination of the contractual relationship, the provider will immediately surrender to the customer all data stored on the storage space allocated to him.
5.8 The customer may choose to surrender the data either by handing over data carriers or by transmission via a data network. The customer has no right to receive the SOFTWARE suitable for the use of the data.
5.9 The provider has neither a right of retention nor the statutory lessor’s lien (§ 562 BGB) with regard to the customer’s data.
Application or software problems are handled by the provider within the scope of support. Support services are to be requested for the purpose of the fastest possible processing via the communication channels provided for this purpose on the website of the provider (usually e-mail and telephone). Support requests are processed chronologically during regular business hours, in the order in which they are received by the provider.
7.1 Adjustments, changes and additions to the contractual services as well as measures which serve to determine and rectify malfunctions will only lead to a temporary interruption or impairment of accessibility if this is absolutely necessary for technical reasons.
7.2 The basic functions of the contractual SOFTWARE are monitored daily. The maintenance of the SOFTWARE is basically guaranteed from Monday to Friday 09:00 – 18:00. In case of serious errors – the use of the SOFTWARE is no longer possible or seriously restricted – the maintenance is carried out within 3 hours after knowledge or information by the customer. The supplier will immediately inform the customer of the maintenance work and carry out the technical conditions in the shortest possible time. If it is not possible to correct the error within 12 hours, the provider will inform the customer by e-mail within 24 hours, stating the reasons and the period of time that can be expected for the correction of the error.
7.3 The agreed services shall be available for an annual average of 97.5%, including maintenance work, but availability may not be impaired or interrupted for more than two consecutive calendar days.
Our applications are able to integrate services, platforms and functions of third party companies. Various interfaces (e.g. to WhatsApp, Facebook, Dropbox, etc.; hereinafter”third-party modules”) are available within the application. We would like to point out that these are applications from third party companies. We cannot guarantee that the linked applications will function without errors. Please note that when using third-party modules, data can be exchanged between the application and the third-party module. The data protection and contractual provisions of the third-party module providers also apply here. We have no control over how these third parties handle your information once it has been transferred.
9.1 The customer undertakes not to store any illegal content that violates the laws, official requirements or the rights of third parties on any storage space made available.
9.2 The customer is obliged to prevent unauthorized access to the protected areas of the SOFTWARE by appropriate precautions.
9.3 Irrespective of the provider’s obligation to back up data, the customer himself is responsible for entering and maintaining the data and information required to use the SOFTWARE.
9.4 The customer is obliged to check his data and information for viruses or other harmful components before entering them and to use state-of-the-art virus protection programs for this purpose.
9.5 The contents stored by the customer on the storage space intended for him may be protected by copyright and data protection laws. The customer hereby grants the provider the right to make the contents stored on the server accessible to the customer during his queries via the Internet and, in particular, to reproduce and transmit them for this purpose and to be able to reproduce them for the purpose of data backup.
9.6 In the event of violations of this clause, the provider is entitled to block the customer account and in serious cases to terminate the contract without notice. The respective sanction measure is at the discretion of the provider and depends on the type, severity and duration / number of violation(s).
10.1 The customer undertakes to pay the provider the agreed monthly fee plus statutory VAT for the provision of the SOFTWARE and the provision of storage space. Unless otherwise agreed, the remuneration is based on the price list of the provider valid at the time the contract is concluded.
10.2 The customer must raise objections to the billing of the services provided by the provider within a period of eight weeks after receipt of the invoice in writing at the office indicated on the invoice. After expiry of the aforementioned period, the invoice shall be deemed to have been approved by the customer. The provider will specifically inform the customer of the importance of his behaviour when sending the invoice.
11.1 The provider guarantees the functionality and the operational readiness of the SOFTWARE according to the regulations of this contract.
11.2 In the event that the Provider’s services are used by unauthorized third parties using the Customer’s access data, the Customer shall be liable for any resulting fees within the scope of civil liability until receipt of the Customer’s order to modify the access data or report the loss or theft, provided that the Customer is at fault for the access of the unauthorized third party.
11.3 The provider is entitled to immediately block the storage space if there is reasonable suspicion that the stored data is illegal and/or violates the rights of third parties. A justified suspicion of an illegality and/or an infringement exists in particular if courts, authorities and/or other third parties inform the provider of this. The provider has to inform the customer of the block and the reason for this immediately. The block shall be lifted as soon as the suspicion is invalidated. The customer is responsible for invalidating the suspicion.
11.4 The provider is liable without limitation for damages caused intentionally or negligently from injury to life, body or health by the provider, his legal representatives or vicarious agents.
11.5 The Provider shall only be liable for slight negligence if one of the essential contractual obligations has been violated by the Provider, his legal representatives or executive employees or vicarious agents. The provider is only liable for foreseeable damages, the occurrence of which must typically be expected. Essential contractual obligations are such obligations which form the basis of the contract, which were decisive for the conclusion of the contract and on the fulfilment of which the customer may rely.
11.6 In all other respects, the liability of the provider is excluded. This exclusion of liability also applies to the vicarious agents and legal representatives of the provider.
12.1 Duration of the contract and periods of notice result from the respectively valid service description for the respectively booked service package. This is made available to the customer prior to conclusion of the contract.
12.2 The right of each contracting party to terminate the contract without notice for important reasons remains unaffected. The provider is especially entitled to terminate without notice if the customer fails to make due payments despite a reminder and setting a grace period or violates the contractual provisions on the use of the SOFTWARE. In any case, termination without notice presupposes that the other party receives a written warning and is requested to eliminate the alleged reason for termination without notice within a reasonable period of time.
13.1 The customer himself is responsible for the declarations of consent required by the provisions of data protection law by his customers and his contractual partners.
13.2 The provider undertakes not to disclose or otherwise exploit any confidential transactions, in particular the customer’s business or trade secrets, which come to its knowledge in the course of the preparation, execution and performance of this contract. This applies to any unauthorized third parties, i.e. also to unauthorized employees of both the provider and the customer, insofar as the passing on of information is not necessary for the proper fulfilment of the contractual obligations of the provider. In cases of doubt, the Provider shall obtain the Customer’s consent prior to such disclosure.
13.3 The provider undertakes to agree with all employees and subcontractors employed by him in connection with the preparation, execution and fulfilment of this contract a provision of the same content as described in paragraph 2 above.
14.1 The contracts concluded between the provider and the customer are subject to the substantive law of the Federal Republic of Germany to the exclusion of the UN Sales Convention.
14.2 If the customer is a merchant or does not have a general place of jurisdiction in Germany, the parties agree that the place of jurisdiction for all disputes resulting from this contractual relationship is the registered office of the provider. Sentence 1 does not apply if an exclusive place of jurisdiction is established for the dispute.
14.3 The provider is entitled to amend these GTC for objectively justified reasons (e.g. changes in jurisdiction, legal situation, market conditions or corporate strategy) and within a reasonable period of time. Existing contractual partners will be notified of this by e-mail at least two weeks before the change takes effect. If the existing contractual partner does not object within the period set in the notification of change, his consent to the change shall be deemed to have been given. Notification of the intended amendment of these GTC will indicate the period and consequences of the objection or its absence.
14.4 Should provisions of these GTC be or become invalid in whole or in part, the remaining provisions shall remain unaffected.

References: Art. 6
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