Source: https://wiseplay.tv/privacy-policy/
Timestamp: 2019-04-22 01:59:30+00:00

Document:
Customer service through the web form or sending email, we collect the messages with the information provided by the user to track the problem and improve future assistance as well as the email address and the name that appear in the email.
Subscription to the newsletter, we collect the name and email address.
When the user uses Wiseplay applications with Internet connection, we collect aggregated user data, which does not allow us to personally identify you. We also use other technologies and external analytical providers that help us collect this information, as specified in the Cookies.
When the user accesses our website we can collect and analyze the following information on your device: browser, ip address, mobile device id, browser language, operating system or usage and error records.
When the user uses the mobile applications we automatically receive certain information about the mobile device and the use of the application including the identifier of the mobile device such as the IDFA on the Apple devices, the operating system, the version, the IP, installed apps and other similar data, such as the time spent in the different sections of the application and the error log to solve them in future updates.
When installing the mobile applications, the user is requested to consent to granting access to the geolocation data of the mobile device. By accepting such permission, we collect information about your geo-location and use that information to personalize ads and other location-based features. The user can withdraw their consent at any time, deactivate the GPS or other localization mechanisms as long as the device allows it.
Visit our cookies info page.
Share usage data. With the explicit consent of the user both on our website and in the Wiseplay applications. We use this data to analyze the use of our app and to better understand the user’s interaction in the different areas of the web and the apps, and certain user information such as the connection speed depending on the type of network and geographical location.
Personalized Ads. If the user gives us their consent, we share certain information with the suppliers with whom we work to show personalized advertising that may be of interest to the user.
Customer Service. According to the data provided by the user at the time of contact to answer their questions, provide assistance and manage Premium accounts. We will communicate with the user through the email used at the time of contact.
Newsletter and updates notifications. Only with the prior consent of the user, we may occasionally send them information about products, services, special promotions, contests, events, customer satisfaction surveys and opportunities to interact with Wiseplay. The user can subscribe to receive these emails and social media campaigns on our newsletter registration page. The user has the option to withdraw their consent for these types of communications at any time.
The legal basis for such processing of personal data is, therefore, the user’s consent (Article 6  [a] of the GDPR). The user must take into account that they are not legally obliged to provide us with their personal data. However, without their personal data, we will not be able to send them our newsletters or show customized advertising content as described above.
Wiseplay does not share, sell, pass or disclose in any other way the user’s personal data to third parties, unless required by law in accordance with the art. 6 (1) (c) of the GDPR, unless it is necessary for the purpose of the contract in accordance with the art. 6 (1) (b) of the GDPR, and unless the user has given us their express consent to do so according to the art. 6 (1) (a) of the GDPR.
The exchange of the user’s personal data with external service providers will be carried out in accordance with applicable data protection laws and will be limited to the extent necessary. These third parties are expressly prohibited from using the user’s personal data for any purpose other than those described here.
We show ads in our applications through Adincube. If you give consent to personalize the ads we will share the following information.
What User personal information does AdinCube collect through Apps and why?
• App information, such as app name and the version name.
you have expressly provided permission.
Why does AdinCube process personal information?
Services and for other specific purposes, as described below in this Privacy Notice.
Who does AdinCube share my personal information with and why?
ads that are relevant to you and may interest you and for ad reporting purposes.
that is most relevant to you.
detection (e.g. protecting against click-fraud and similar unlawful activities).
– To comply with laws or to allow us to enforce the terms of this Privacy Notice.
– To respond to lawful requests and legal processes.
(and subject to the protections described in) this Privacy Notice.
OpenSignal collects data on mobile network coverage and performance. We use the crowdsourced data collected from users’ devices to publish reports and metrics on mobile network experience. You can see the reports we publish here: http://opensignal.com/reports.
OpenSignal is the independent global standard for measuring real-world mobile network experience. We believe measuring how the network performs directly through users’ eyes is key to building better wireless networks.
We share personal data under your explicit consent to receive analytics and to know the behavior of our users using the AppsFlyer SDK. This information helps us to know where the installations come from and to check the success of our marketing campaigns.
Pseudonymous data is shared with wireless service providers and other third parties who use it to analyze aggregate consumer mobile trends and improve your wireless networks. Outside of GDPR participating countries, mobile advertiser ID may be shared for network marketing and advertising purposes in accordance with the Digital Advertising Alliance principles. No data is stored by Tutela for longer than 12 months.
For further information about Tutela’s data practices, including technical and organisational measures to ensure that personal data are not attributed to an identifiable natural person, please see the Privacy Charter. To opt out of data sharing with Tutela, please utilize the opt-out measures provided in the privacy statement, contact data.protection.officer@tutela.com, or contact us at info@wiseplay.tv.
To help us improve our service we collect the following information on an anonymous basis: Operating System, Date & time, Latitude, Longitude, Accuracy (GPS), SSID (network), BSSID (network), Internal MAC address (network), Bundle ID, Device Model, Device Manufacturer, Carrier Code (Android only), Carrier Name, Sim Code, Country, and Locale.
In addition to helping us to measure the usage of our app this anonymous information is shared with third parties for their business purposes, including the creation of reports, market research and trend analysis. One of these third parties is Huq, data shared does not contain information from which users can be identified and we will not provide additional information to such third parties that enables such third parties to identify you.
You can find a full description of Huq and what it does with the information collected via our app here.
X-Mode is a data aggregation and management platform that primarily focuses on the curation and use of precise location data to help a variety of organizations develop insights about aggregated human traffic patterns. The information we provide, for instance, helps marketers and advertisers learn about their potential audiences and customers, and helps research organizations form insights for financial, market research, traffic and city planning, smart cities, educational or epidemiological purposes.
Location Data. This includes (a) Geolocation of the Device (if location services are enabled on the Device) and (b) dwell time near points of interest. We refer to this as “Location Data.” This is usually expressed by latitude-longitude coordinates obtained through GPS features of our SDK, WiFi data, cell tower triangulation or other techniques.
Event information about your Device, such as crashes, system activity, and hardware settings.
We sometimes collect or receive in most cases hashed email addresses (or other pseudonymous identifiers associated with those hashes), but in a few cases clear text emails that are voluntarily provided by Consumers, this applies globally except in the EU where we do not collect clear text emails.
We automatically collect usage information that does not identify an individual user (“Usage Data”).
We use Google services to obtain analytical data to better understand the general behavior of our users.
To capture analytical and statistical data about the use of the application, we use Firebase. To share personal data for analysis you have to give your explicit consent at the start of the applications or modify it whenever you want from the menu of the app itself.
We share your location anonymously with Tiendeo Web Marketing SL if you have GPS enabled to show you location-based and relevant advertising.
Beintoo is a mobile data company that focuses on the collection and use of precise location data, to help advertisers provide more relevant offers to mobile application users. Beintoo receives this location information from a server-to- server transfer and SDK integration with mobile application partners. This location information generally includes lat./long. data, i.e., GPS-level data, and/or WiFi data (if feasible) associated with a mobile advertising ID, such as an IDFA or an Android Advertising ID (GAID).
We may be required to disclose user information to government officials and members of the security forces in response to a lawful request by a public authority or to comply with a legal obligation, including the requirements of law and order and law enforcement according to the art. 6 (1) (c) of the GDPR. We may also disclose user information in order to achieve our legitimate interests when applying or enforcing our terms and conditions or in response to claims, to protect our rights or the rights of third parties, to protect the safety of any person or prevent any illegal activity (including the purposes of protection against fraud and reduction of credit risk) in accordance with the art. 6 (1) (f) of the GDPR.
If the user has any questions about the judicial weighing in relation to art. 6 (1) (f) of the GDPR, they must contact us through the contact information listed below.
Marketing communications. If the user has given his consent through the web form to receive news, social network campaigns and promotional emails, they may opt to stop receiving them by following the instructions included in each message received or by writing an email to info@wiseplay.tv.
Renunciation of personalized online advertising. Through our applications for Android or iOS we include a system of voluntary acceptance to provide us with data to personalize the advertising of our apps. Not activating this permission does not mean that advertising will not be shown, but that the ads shown will not be personalized for you based on the information you provide.
Renunciation to share data for analytics. Through the acceptance system integrated in our applications you can share or not share the data of use of the application for analytical purposes that help us to have information to develop our app more efficiently.
Right of access (Article 15 of the GDPR): the user has the right to request a confirmation of whether or not their personal data are being processed and, as appropriate, to request access to personal data and information, such as the purpose of processing or the corresponding personal data categories.
Right of rectification (Article 16 of the GDPR): the user has the right to request the correction of incorrect personal data.
Right of suppression (Article 17 of the GDPR): the user has the right to request the deletion of personal data without undue delay under certain circumstances. For example, if their personal data is no longer necessary for the purposes for which it was collected or if they withdraw the consent on which the processing is based in accordance with art. 6 (1) (a) of the GDPR and if there is no other legal basis for its processing.
Right to limitation of processing (Article 18 of the GDPR): the user has the right to ask us to limit the processing of their personal data in certain circumstances, for example, if they believe that the personal data we process about them is incorrect or illegal.
Right to data portability (Article 20 of the GDPR): under certain circumstances, the user has the right to receive the personal data that they have given to us in a structured, commonly used and mechanical reading format, and to transmit them to another controller without obstacles or ask us to do it.
The user has the right to object to the processing of their personal data in certain circumstances, in particular if we process their personal data based on the existence of a legitimate interest (Article 6 (1) (b) of the GDPR) or if we use their personal data for marketing purposes.
The user can enforce these rights at any time by sending an email to correct or modify any information, or request what personal data (for example, name or email) we have stored, or enforce any of their rights as mentioned above by sending us an email to info@wiseplay.tv.
The user has the right to submit a claim to a supervisory authority, in particular in the Member State of the European Union in which they habitually reside or work, or in the place of the alleged infringement, if they consider that the processing of his personal data infringes the current legislation on data protection. The user can contact us at info@wiseplay.tv so that we can provide them with detailed information on the contact details of the respective competent supervisory authorities.
What we do to protect the user’s personal data.
The security of the personal data of the users is very important for us. We have implemented the newest administrative, technical and physical security measures to protect them against unauthorized access, destruction or alteration of information. However, despite all our efforts, no security measure is completely impenetrable.

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