Source: https://www.fedex.com/en-us/service-guide/terms/other-services.html
Timestamp: 2019-04-25 12:58:14+00:00

Document:
View the FedEx Freight FXF 100 Series Rules Tariff and the terms and conditions of service for other FedEx shipping services.
FedEx International Premium® and FedEx International Express Freight® (IXF) Terms and Conditions (effective Jan. 7, 2019; updated Feb. 27, 2019) Created with Sketch.
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The following pages contain the worldwide terms and conditions applicable to FedEx International Premium and FedEx International Express Freight services including, but not limited to, any such items tendered and utilizing our FedEx air waybills.
If there is a conflict between these Service Conditions and the service conditions on any FedEx air waybill or other transit documentation, these Service Conditions will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw Convention or any applicable tariff. This Guide supersedes all previous Service Conditions and other prior statements concerning the rates and conditions of FedEx International Premium and FedEx International Express Freight service. These Service Conditions are published electronically at fedex.com. The downloadable version (.pdf) of the Service Conditions at fedex.com is controlling. FedEx reserves the right, only by authorization of an officer in the Legal Department of FedEx Corporation, unilaterally, and from time to time, in writing to modify, amend or supplement the rates and features of service in these Service Conditions without notice, but no other agent or employee of FedEx nor any other person or party is authorized to do so.
Rate and service quotations by our employees and agents will be based upon information provided by you, but final rates and service may vary based upon the application of these Service Conditions to the shipment actually tendered. Any conflict or inconsistency between these Service Conditions and other written or oral statements concerning the rates, features of service, products and Service Conditions applicable to FedEx International Premium and FedEx International Express Freight will be controlled by these Service Conditions, as modified, amended or supplemented by FedEx from time to time. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.
We publish a FedEx Worldwide Directory that defines our service areas and delivery commitments for our various services throughout the United States and in international locations. The FedEx Worldwide Directory, as amended solely by us from time to time, is incorporated into these Service Conditions by reference. Copies of the FedEx Worldwide Directory are available upon request and may be inspected at our offices. The information contained in the FedEx Worldwide Directory is subject to change without notice. For the most current information regarding areas served and delivery commitments, contact International Customer Service at 1.800.463.3339.
As used here, the term "recipient" or "consignee" means the person to whom a shipment is being sent, whose name is to be listed on the air waybill as the recipient; "sender" or "shipper" means the person with whom the shipment originates, whose name is to be listed on the air waybill as the sender; "air waybill" means any shipping document, manifest, label, electronic entry or similar item used in the FedEx system; "package" means any container or envelope that is accepted by us for delivery, including any such items tendered by you utilizing our manifests or air waybills.
The term "shipment" means all packages which are tendered to us and accepted by us on a single air waybill. The terms "we," "our," "us," "FedEx" and "FedEx Express" refer to Federal Express Corporation and its subsidiaries and branches, as well as their respective employees, contractors, agents and independent contractors. The terms "you" and "your" include the shipper/sender, its employees, principals and agents. The terms "Guide" and "Service Conditions" mean these Service Conditions as modified, amended or supplemented by us from time to time. The term "transportation charges" means amounts assessed for the movement of a shipment and does not include any other fees or charges which may be assessed under these Service Conditions, including, but not limited to, Declared Value charges, Customs duties and taxes.
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1. The rates, charges, regulations, and service conditions published in these Service Conditions are applicable to all transportation provided by FedEx Express, unless otherwise indicated.
2. The rates cover transportation from airport to airport only and do not include the charges for services such as pickup, delivery, terminal, storage or any other services, unless otherwise indicated.
3. Rates, charges, regulations, and Service Conditions applicable to the carriage of cargo will be those in effect on the date of issuance of the air waybill by FedEx Express or its agent.
4. Rates and charges are shown per kilo in the currency of the country where the transportation commences or in U.S. Dollars where used as a local currency. Rates and charges apply only for the direction in which they are published and shall be used for air waybill rating.
5. All rates, charges, regulations, and Service Conditions published in these Service Conditions are subject to change without notice.
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a. Through IATA cargo agents; in such cases the consignments must be "ready for carriage" in accordance with IATA rules.
b. Directly from shippers, in which case the consignments must be "ready for carriage" in accordance with the rules set forth in these Service Conditions, provided there is no embargo established by FedEx Express or another carrier involved in the total transportation.
We reserve the right to refuse or reject a shipment when, in our opinion, the shipment would be likely to cause damage or delay to other shipments, equipment or personnel, or when the carriage of the shipment is prohibited by law or is in violation of any of the Service Conditions in this Guide, as amended from time to time.
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We may, at our option, open and inspect any shipment at any time. Governmental authorities may also open and inspect any shipment at any time.
General: Liabilities Not Assumed Created with Sketch.
WE WON'T BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, IN EXCESS OF THE DECLARED VALUE OR US$9.07 PER POUND (US$20/KG.), WHICHEVER IS GREATER, FOR CARRIAGE OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE SERVICE CONDITIONS CONTAINED IN THESE SERVICE CONDITIONS, WHETHER OR NOT WE KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED, INCLUDING, BUT NOT LIMITED TO, LOSS OF INCOME OR PROFITS.
We will not be liable or responsible for loss, damage or delay caused by events we cannot control. Exposure to and risk of any such loss is assumed by you or transferred by you to an insurance carrier through the purchase of an insurance policy. You should contact your insurance agent or broker if insurance coverage is desired.
WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
A. The act, default or omission of the sender, recipient or anyone else with an interest in the shipment.
B. The nature of the shipment or any defect, characteristic or inherent vice of the shipment.
C. Your violation of any of the terms and conditions contained on our air waybill or in our Service Conditions as amended from time to time, including, but not limited to, incorrect declaration of cargo, improper or insufficient packing, securing, marking or addressing of shipments.
D. Perils of the air, public enemies, public authorities acting with actual or apparent authority on the premises, authority of law, acts or omissions of Customs or quarantine officials, riots, strikes or other local disputes, civil commotions, hazards incident to a state of war or weather conditions (as determined solely by FedEx Express), or mechanical delays, or national or local disruptions in air or ground transportation networks due to events beyond our control, or disruption or failure of communication and information systems. In such circumstances, we will make reasonable efforts to transport and deliver packages to their destination as quickly as practicable under the circumstances; and we are under no duty to advise you of the potential existence of any one or more of these circumstances.
E. Acts or omissions of any person other than us, including our compliance with verbal or written delivery instructions from the sender or recipient.
F. Loss of or damage to articles packed and sealed in packages by the sender, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and receipt of shipment by the recipient without written notice of damage or the delivery record.
G. Delays caused by Customs clearance procedures or those of other regulatory agencies.
H. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes.
I. Our inability to provide a copy of the delivery record.
J. Erasure of data from magnetic tapes, files or other storage media or erasure of photographic images/sound tracks from exposed film.
K. Our failure to honor "package orientation" graphics (e.g., "UP" arrows or "THIS END UP" markings) or other sender's instructions on packaging, or damage to shipments not in packaging approved by us prior to shipment where such prior approval is recommended or required herein.
L. Damage in transit or in handling of, or concealed or other damage to, fluorescent tubes, neon lighting, neon signs and X-ray tubes, glass, sea urchins, sea urchin roe or other inherently fragile items.
M. Our failure to notify you of any delay or loss of your shipment.
N. Shipments released without obtaining a signature if the recipient has provided authorization by signing a release delivery authorization and indemnification agreement.
P. FedEx will not be liable for any package where our records do not reflect that the package was tendered to us by the customer.
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FedEx Express or its duly authorized agent for and on behalf of the shipper or consignee may, but shall not be obligated to, comply with the formalities required by Customs and other government authorities and may, but shall not be obligated to, advance duties, taxes and other charges and make any disbursements. The shipper, consignee and owner of the goods shall be jointly and severally liable to FedEx Express for the reimbursement of any such payments. For any such purpose, a copy of the air waybill certified by FedEx Express shall be deemed an original.
The shipper is obligated to comply with all Customs regulations and other governmental regulations or laws of any country flown from, to, or over relating to the packing, carriage and delivery of goods, including the furnishing of such information and documents as may be necessary to meet such requirements. However, FedEx Express is under no obligation to inquire into the correctness or sufficiency of required information, documents or marking.
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For international carriage, FedEx Express's liability is limited to US$9.07 per pound or US$20 per kilogram (but under no circumstances more than the actual value of the goods at destination), unless the shipper declares a higher value for carriage on the air waybill and a charge is paid therefore. For all shipments, other than ones containing articles of extraordinary value/valuable cargo, the maximum declared value is US$100,000. For shipments containing articles of extraordinary value/valuable cargo, the maximum declared value is US$500 or US$9.07/lb. (US$20/kg.), whichever is greater. Even if a higher value is declared, our liability for loss, damage or delay of a shipment will not exceed its repair costs, its depreciated value or its replacement cost, whichever is less.
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You or your agent hereby certify that all statements and information contained in the air waybill relating to exportation are true and correct. Furthermore, you understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements or for the violation of any United States Laws on exportation, including, but not limited to, 13 USC Sec. 305; 22 USC Sec. 401; 18 USC Sec. 1001; 19 USC Sec. 1952(f); 50 USC App. 2410.
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Unless otherwise indicated, the Sender's address indicated on the face of an air waybill is the place of execution and the place of departure, and the Recipient's address listed on the face of an air waybill is the place of destination. Unless otherwise indicated, FedEx Express, is the first carrier of any shipment.
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FedEx International Premium is a time-define, high priority freight service for shipments of all sizes and weights with a Money-Back Guarantee. (See the Money-Back Guarantee section in these Service Conditions).
Shipments must be booked at least four (4) hours prior to scheduled departure.
Pre-booking can be made up to five (5) days prior to departure.
Faxed Proof of Delivery (P.O.D.) service is available at no extra charge for notification of shipment arrival or delivery. A valid fax number is required on the face of the air waybill, and the service must be requested when the shipment is booked.
FedEx International Express Freight is a confirmed space deferred freight service for shipments of all sizes and weights.
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A. Introduction Shipper's instructions for carriage may be given verbally or in writing using preferably the Shipper's Letter of Instruction, which is available at FedEx Express locations. Other documents such as the U.S. Government Bill of Lading are also acceptable.
The Shipper's Letter of Instruction is a form designed for use by shippers to instruct FedEx Express to issue the air waybill on their behalf. The form provides all details necessary for the issuance of the air waybill and authorizes FedEx Express to sign the air waybill in the name of the shipper.
a. Shipper: Show shipper's full name, Employer Identification Number (E.I.N.), street address, city, country and phone, or telex number if known.
b. Consignee: Show consignee's full name, street address, city, country and phone, or telex number if known.
c. Airport of Departure: Show the name of the airport in full.
d. Airport of Destination: Show the name of the airport (or city and country if airport is unknown).
e. Marks and Numbers: Indicate shipper's marks and numbers as they appear on the packages.
f. Number and Kind of Packages: Show the total number of pieces in the consignment, indicating also the manner of packing such as package, carton, case, crate, bag, roll, etc. If pieces are not packed, describe as "loose."
g. Description of Goods: Each item contained in the consignment must be described separately in sufficient detail to show its nature. This description of goods must conform with statements contained in such accompanying documents as Commercial or Consular Invoices and Import or Export Licenses. Dangerous goods are not accepted for this service. Show "Shippers Load and Count" (SLAC) for pieces banded or shrink-wrapped on a skid or loaded inside a container.
h. Gross Weight: Show the exact gross weight in kilograms.
i. Measurement: Enter the measurements of the greatest length, greatest width and greatest depth, specifying the unit of measurement.
j. Air Freight Charges/Other Charges at Origin: Shipper must indicate whether "Prepaid" or "Collect" is desired. In case shipper does not indicate either one, the shipper thereby authorizes the consignment to be forwarded "charges prepaid."
k. Declared Value for Carriage: The amount of the "Value for Carriage" to be declared by shipper must be shown in this box. If no value declared, shipper must insert the abbreviation NVD (No Value Declared). The declared value for carriage cannot exceed the declared value for customs.
l. Declared Value for Customs: International shipments are usually inspected by the Customs of the country of destination and any duties assessed are based on the value shown in this box. The declared value for customs should be the actual value of the shipment and may be higher than the declared value for carriage.
n. Handling Information and Remarks: Show any desired additional information, such as "Also Notify" i.e., show the full name, address and telephone or telex number of a party other than the consignee whom the shipper also wishes to be notified of arrival.
o. Date/Signature: Shipper must enter here the date on which the shipper signs Shipper's Letter of Instruction.
A U.S. Government Bill of Lading (abbreviated as USGBL) is a document which is presented by a U.S. Government Official with goods whose freight charges will be paid by the U.S. Government in Washington, D.C. It serves as a Shipper's Letter of Instruction and, after it has been signed by the consignee, as an invoice to the U.S. Government for the freight charges.
Check that the billing address is duly completed if not yet performed by a preceding surface carrier.
The air waybill must specifically refer to the letter and number of the USGBL, by addition in the box "Accounting Information" of: "U.S. GBL No............."
The charges must be inserted on the air waybill as if the goods were shipped on a charges collect basis.
If FedEx Express receives the USGBL together with the goods, it must be attached to the air waybill and be mentioned thereon under "Documents to accompany AWB."
Upon delivery of the consignment at the airport of destination, FedEx Express shall complete in full and sign the "Certificate of Carrier Billing for Charges" section of the USGBL.
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Shipper's Documentation: General Created with Sketch.
The shipper is responsible for ensuring that the cargo is packed appropriately for carriage so as to ensure that it can be carried safely with ordinary care in handling and so as not to injure or damage any persons, goods or property.
Each package and overpack must be legibly and durably marked with the name and full address, including ZIP/postal code, of the shipper and consignee.
U.S. Import consignments shipped on a wooden skid or using a solid wood packaging must include appropriate USDA Certification Statement.
Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment.
b. currency regulations of the country of destination and of the delivering carrier permit collection of charges from the consignee.
NOTE: Charges Collect Fee applicable for Charges Collect consignments.
Please see Ancillary Service Charges section of these Service Conditions.
Shipper's Documentation: Consignments Ready for Carriage Created with Sketch.
The air waybill must be accurate and complete in all respects, including the completion of payment box, the charges box (both weight and declared value), and the checking of weights, measurements and nature of goods.
All documents necessary for each consignment for determining the nature of the goods and export, import or transit documents as required to present to Customs or any governmental body, must be completed and/or checked and must accompany the air waybill.
All packages of each consignment must be marked in the following way: either all packages show the consignee's name, street and city address, including ZIP/postal code, as on the air waybill, or this information is shown on one or more packages with an appropriate reference thereto on all other packages in the consignment.
The contents of each consignment must be properly packed for carriage so as to ensure that they can be carried safely with ordinary care in handling and so as not to injure or damage any persons, goods or property. Dangerous Goods must be packed in accordance with IATA Dangerous Goods Regulations. Live Animals are subject to the conditions of the applicable Live Animal Regulations. Packages containing valuables must be sealed with wax, each seal showing a perfect impression of the sealing instrument. Other sealing methods will be permitted by FedEx Express subject to advance arrangements.
Consignments containing articles of extraordinary value must be packed in outside containers with measurements of 28.3 cubic decimeters (12 in. x 12 in. x 12 in. /1,728 cubic inches) or more.
Labels must be fully visible and all old labels and markings must be obliterated. A completed cargo IDENTIFICATION LABEL or stencil, must be attached to each package. Where standard LABELS FOR SPECIAL CONSIGNMENTS (perishables, live animals, etc.) are used they must be affixed to the package(s) to which they relate. Affix standard LABELS FOR DANGEROUS GOODS to the packages to which they relate in accordance with IATA Dangerous Goods Regulations.
The Shipper's Declaration, duly signed and completed, as described in the applicable dangerous goods regulations, must be provided by the shipper. If a consignment includes dangerous goods, such goods must be offered separately and clearly indicated on the air waybill.
A duly signed and completed Shipper's Certification for Live Animals is required (in duplicate).
If consignments are not delivered by the IATA-registered cargo agent to FedEx Express "ready for carriage" for immediate transportation, a charge per consignment of US$2 (or equivalent) or the applicable commission, whichever is less, is debited to the agent.
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When there is a need to identify the upper side of a package (i.e., for liquids, live animals, machines, etc.), the "This Side Up" label shall be affixed to all vertical sides.
1. Live Animals - FedEx Express will not accept shipments of bees, live fish, monkeys and household pets such as dogs, cats, birds, etc.The acceptance of other live animal consignments is subject to the conditions of the Live Animal Regulations as described in the IATA Live Animals Manual and to the FedEx Express Live Animal Policy.
(Contact the FedEx Animal Desk for booking and any additional information in the U.S. at 1.800.405.9052 or 1.773.601.5880).
Only animals which appear to be in good health and condition and fit to travel to the final destination will be accepted for carriage by air. The shipper is required to declare when animals are pregnant, or have given birth within the last 48 hours. Mammals which are declared to be pregnant will not be accepted unless accompanied by a veterinary certificate certifying that the animal is fit to travel and there is no risk of birth occurring during the journey.
Packing must be clean, and leak-proof and escape-proof to allow safe handling during carriage. A "LIVE ANIMALS" label or tag, properly completed, must be attached to each live animal container, unless otherwise stated in the individual animal container requirements. Containers carrying animals which can inflict poisonous bites or stings must be marked "POISONOUS."
Additional articles, e.g., food, to accompany the shipment must be included in the chargeable weight and, if shipped as separate pieces, marked as forming part of the shipment.
Confirmation must have been received of reserved space on FedEx Express's flight(s) and possible connecting flight(s) of other carrier(s) up to the airport of final destination.
Live animals may not be consolidated with other goods on the same air waybill; a consolidated shipment may, however, be wholly composed of live animals.
Health documents and rabies inoculation certificate are generally required. In addition, refer to the IATA Live Animal Regulations and/or contact the Animal Desk.
Note: Refer to EXCEPTION-RATED COMMODITIES for the applicable surcharge.
These shall be admitted for transport on the condition that they are not forbidden in the countries over which or to which the flight goes. For safety cartridges, consult the applicable dangerous goods regulations on the acceptance of permissible quantities and conditions.
These shall be admitted for transport on the condition that they are not forbidden in the countries over which or to which the flight goes. For safety cartridges, consult the applicable dangerous goods regulations on the acceptance of permissible quantities and conditions. The shipper must in addition furnish all necessary export, import or transit authorization.
Note: For any arms, ammunition or war material shipments that require a U.S. Department of State export license or authorization or that are otherwise subject to the U.S. Department of State's International Traffic in Arms Regulations, such shipments must be shipped using the FedEx International Controlled Export (FICE) service option, only available with FedEx International Priority, FedEx International Priority Freight or FedEx International Priority DirectDistribution services. For further information, go to fedex.com/en-us/service-guide/special-handling-services.html.
Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or to property when transported by air. Some dangerous goods are too dangerous to be carried by aircraft, others may be carried on cargo aircraft only, and some are acceptable on both cargo and passenger aircraft. Refer to all applicable dangerous goods regulations, such as the IATA "Dangerous Goods Regulations," to determine whether goods may be accepted for transportation by air.
If only part of a consignment is subject to the IATA "Dangerous Goods Regulations," such articles must be offered separately and indicated on the air waybill.
Shipments containing dangerous goods may be tendered via FedEx International Premium and FedEx International Express Freight. FedEx International Airport-to-Airport does not accept dangerous goods shipments (for shipments to Colombia that contain Division 1.4 explosives, UN 1202, UN 1203 or UN 1863, call FedEx Express Freight Services at 1.877.398.5851 for service information).
Division 1.1 Articles and substances having a mass explosion hazard.
Division 1.2 Articles and substances having a projection hazard but not a mass explosion hazard.
Division 1.3 Articles and substances having a fire hazard, a minor blast hazard and/or a minor projection hazard but not a mass explosion hazard.
Division 1.4 Articles and substances presenting no specific hazard.
Division 1.5 Very insensitive substances having a mass explosion hazard.
Division 2.2 Non-flammable, non-toxic gas.
Division 4.2 Substances liable to spontaneous combustion.
Division 4.3 Substances which, in contact with water, emit flammable gases.
Class 5 Oxidizing Substances and Organic Peroxides.
Class 6 Toxic (Poisonous) and Infectious Substances.
Class 9 Miscellaneous Dangerous Goods.
A Shipper's Declaration for Dangerous Goods, where required, must be completed in duplicate and properly signed.
One signed copy must be retained by the accepting carrier; the other signed copy must be forwarded with the shipment to its destination.
· for carriage of packages acceptable only on cargo aircraft, the "Cargo Aircraft only" label.
For detailed information regarding acceptability, classification, handling, packaging, marking and labeling, refer to the IATA "Dangerous Goods Regulations."
Cremated, embalmed, not embalmed, or disinterred human remains or body parts, are prohibited and will not be accepted.
Machinery must be solidly attached to a support to facilitate loading and anchoring.
The points of support to be used for loading should be apparent and if not, clearly indicated. Loading by means of a forklift should be taken into consideration, and a 5 cm/2 in. space between the ground and the support to allow the forks to slip beneath the support.
If the center of gravity of a machine is such that the shipment may become unbalanced during loading operations, this should be mentioned on the air waybill and a notice placed on the machine to draw the attention of loading personnel to this fact.
Anchorage points should be chosen, taking into account the possibilities offered by the floor and walls of the aircraft.
Fragile or dangerous parts of the machine should be protected in such a way that there can be no confusion that these parts are used for either loading or anchoring. Fragile parts must be protected against bad weather conditions (rain, dust, freezing temperatures).
· Use of a forklift must be possible.
· Fragile parts, if any, must be protected.
· Anchoring and manipulation points, when not obvious, must be made conspicuous by means of a label. Articles which do not have built-in anchoring and manipulation points must be properly packed.
· Any sharp edges or points must be protected in such a manner as to prevent damage to aircraft or injury to persons.
Articles of a perishable nature which are liable to deteriorate or perish due to changes in climate, temperature, altitude, or normal exposure, or length of time in transit must be properly packed for air carriage so as to ensure that the perishables can be carried safely with ordinary care in handling and that it is reasonably certain they will reach their destination in good condition. Advance reservations should be made and packages and documents should be boldly marked "Perishable." A special "PERISHABLE" label shall be affixed to each package. Perishables may not be tendered as part of a mixed consignment with other non-perishable goods.
FedEx Express does not offer refrigeration facilities.
Note: Shipper, consignee or agent(s) will be responsible for complying with all applicable import/export regulations. The cost of special equipment and/or services will be attached to the shipment.
FedEx Express can accept wet cargo, including cooled goods, wetted fresh flowers and vegetables, soft fruit and other goods which may leak or give off moisture, provided the packing is leak-proof. Advance arrangements must be made for wet cargo.
If personal effects are packed in suitcases, etc., each suitcase, etc., must be locked. If keys are sent along with shipment they must be attached to the air waybill by means of an envelope.
Each item of baggage should be marked on the inside with name and home address of the owner and have a label or tag affixed to the outside with name and destination address. Personal effects cannot contain items of Extraordinary Value/Valuable Cargo nor Hazardous Material.
FedEx Express can accept strong smelling goods (e.g., hides, perfumes) provided their packaging prevents the escape of annoying smells. The outside of each package must be free from any spillage of the contents.
· they are packed in such a manner that the contents cannot be tampered with or removed without visible evidence thereof remaining.
· * These items are subject to exception rates. Refer to EXCEPTION-RATED COMMODITIES for the applicable valuable cargo surcharge for noted commodities.
· The valuation limit for Articles of Extraordinary Value/Valuable Cargo listed above will be limited to the greater of US$500 or US$9.07 per lb./US$20 per kg. Excess value may not be declared for articles of extraordinary value/valuable cargo. Any effort to declare a value in excess of this maximum will be null and void.
Automobiles: Restrictions apply; contact International Customer Service for details.
a. Upon acceptance each consignment must be accurately weighed.
b. The weight of a piece of cargo that exceeds available scale-capacity must be determined elsewhere, supervised by staff of FedEx Express or agent.
c. Alternatively an approved weight bridge may be used, in which case the weight note must be submitted to the cargo accepting office together with the consignment concerned.
d. Any single piece greater than 1,000 kg (2,200 lbs) can only be accepted with prior approval of the Freight Management Center/Traffic Services.
e. Pieces of 68 kg (150 lb) or more must be palletized or attached on a forkable base.
a. The greatest width, height and length of a consignment must be ascertained on acceptance.
b. Cubic volume must be calculated for low-density cargo.
c. Valuable cargo packages must be at least 28.3 cubic decimeters (12 in. x 12 in. x 12 in./1,728 cubic inches) or more.
d. Pieces larger than 302 cm x 178 cm x 178 cm (119 in. x 70 in. x 70 in.) can only be accepted with prior approval of the Freight Management Center/Traffic Services.
Consignments exceeding US$100,000 declared value for carriage will not be accepted for carriage unless advance arrangements have been made. There will be no exceptions with successive carrier shipments.
The valuation limit per consignment for Articles of Extraordinary Value/Valuable Cargo will be the greater of US$500 or US$9.07 per lb/US$20 per kg unless advance arrangements have been made with FedEx Express.
The value for carriage of one consignment or group of consignments to be carried by one aircraft shall not exceed US$2,000,000 when such consignment or group of consignments consists of general merchandise or valuables. If a single consignment exceeds such limits, it may not be carried in the same aircraft, but may be divided between two or more aircraft at the sole discretion of FedEx Express. FedEx Express reserves the right to refuse to transport in any one aircraft, consignments having declared values which, in aggregate, violate this rule.
An embargo is the refusal by FedEx Express, for a limited period, to accept for transportation over any route or segment thereof, and to or from any area, or point of connecting carrier, any commodity, type or class of cargo duly tendered.
Established embargoes become effective at 0001 GMT on the second day after declaration by FedEx Express. Air waybills may be accepted if the execution date is not later than the day after the date of declaration.
Shipper's Documentation: Routing Created with Sketch.
FedEx Express assumes no obligation to carry the goods by any specified aircraft or over any particular route or routes or to make connection at any point according to any schedules. FedEx Express may without notice substitute alternate carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle when necessary.
THERE ARE NO STOPPING PLACES WHICH ARE AGREED AT THE TIME OF TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE.
Shipper's Documentation: Holding Consignment at Transit Point Created with Sketch.
If in the opinion of FedEx Express it is necessary to hold the consignment at any place during, before or after transit for any purpose, upon giving notice to the shipper or consignee, it may store the consignment for the account of, and at the risk and expense of the shipper, owner and consignee or any one of them.
Shipper's Documentation: Cargo Attendants Created with Sketch.
Subject to advance arrangements, FedEx Express will transport cargo attendants for the purpose of accompanying consignments when necessary for the protection of the consignment, other consignments, the aircraft or its crew.
The transportation of cargo attendants is subject to the applicable governmental rules and regulations.
See Transportation Charges section in these Service Conditions for applicable charges.
Shipper's Documentation: Shipper's Right of Disposition Created with Sketch.
The shipper may request any amendment or addition to the air waybill after tender, except that the shipper may not change the declared value for carriage or for Customs purposes, after dispatch of the consignment from the departure point shown on the air waybill.
· the shipper has submitted its request in writing guaranteeing payment of all charges resulting from the change and indemnifying FedEx Express from any and all changes.
2. FedEx Express is under no obligation to cooperate with shipper's requested change if in the opinion of FedEx Express it is not practicable or it is illegal to carry out the instructions of the shipper. In such event, FedEx Express will endeavor to so inform the shipper.
3. See Change of Air Waybill section in these Service Conditions for applicable charges.
Shipper's Documentation: Calculation of Transportation Charges Created with Sketch.
1. When compliance with the request of the shipper involves a change in routing, the charges shall be adjusted in accordance with the applicable rate(s).
Shipper's Documentation: Completion of Air Waybill Created with Sketch.
The air waybill must be accurate and complete in all respects including, but not limited to, the information on product type, payment, charges (both weight and declared value), weights, measurements and nature of the goods.
a. Any amendment or addition to the information entered on the air waybill by the carrier subsequent to the initial issue must be made on a Cargo Charges Correction Advice and on all remaining copies of the air waybill.
b. FedEx Express in making such an amendment or addition must identify itself by inserting its IATA Carrier code and the IATA 3-letter Airport or City code of the place where such an amendment or addition is made as close as possible to the amended or added item, without obliterating any other detail.
a. When a consignment is returned to the shipper because of non-delivery, a new air waybill must be issued for the returning carriage and must have the original air waybill number inserted in the "Accounting Information" box.
b. All charges which should have been, but were not, collected from the original consignee must be specified in the applicable boxes on the returning air waybill as "Charges Collect."
The shipper is solely responsible for accurately completing all sections of the air waybill. If no service type is indicated on the air waybill, the service will default to FedEx International Airport-to-Airport, excluding consignments containing perishables or dangerous goods. For consignments containing perishables or dangerous goods, service will default to FedEx International Express Freight (IXF).
Shipper's Documentation: General Cargo Created with Sketch.
1. If the consignee refuses or fails to take delivery of the consignment after its arrival at the place of delivery, FedEx Express will endeavor to comply with the applicable instructions of the shipper on the air waybill. In the absence of such instructions or if the instructions cannot reasonably be complied with, FedEx Express will endeavor to notify the shipper of the consignee's failure to take delivery and request the shipper's instructions.
If no instructions are received within 30 days after this notification, FedEx Express may sell such consignment in one or more lots at public or private sale; or destroy or abandon the consignment.
Note: The shipper and owner are both liable for all charges and expenses resulting from the consignee's failure to take delivery of the consignment, including the charges for returning the consignment to the airport of origin (if so required by the shipper's instructions). If the consignment is returned to the airport of origin and the shipper or owner does not make such payments within fifteen days, FedEx Express may sell the consignment in one or more lots at public or private sale after giving ten days' notice to the shipper of its intention to do so.
2. In the event of sale of the consignment, FedEx Express will deduct from the proceeds all charges and expenses incurred in connection with the transportation, storage or sale of the consignment before paying balance to the shipper.
Shipper's Documentation: Perishables Created with Sketch.
· the disposition of the shipment or any part thereof at public or private sale without notice.
In the event of sale, FedEx Express is authorized to pay itself and other transportation services out of the proceeds of such sale all charges, advances and expenses of FedEx Express and other transportation services plus costs of sale, holding any surplus subject to the order of the shipper. The sale of any shipment will not discharge the shipper and/or owner of any liability to pay any deficiencies.
For consignments refused entry by the country of destination, the shipper is responsible for incineration or destruction of the cargo and/or all costs associated therewith.
Transportation Charges: Computation of Charges Created with Sketch.
The computation of charges shall be made on a "per kilogram" basis except that consignments from the USA may be made on either a "per kilogram" or a "per pound" basis. Fractions of a kilogram or pound are rounded up to the next higher half kilogram or full pound. The "rate" is the amount charged for the transportation of a unit of weight (kg. or lb.). Applicable rates are the published rates in effect on the date of issuance of the air waybill by FedEx Express or its agent.
The "charge" is the amount to be paid for transportation of a consignment or for incidental service(s) in connection with such transportation. The charge depends on the value declared for carriage by the shipper and on the weight/volume of the consignment.
In no event shall the charge for any consignment be less than the minimum charge as shown in these Service Conditions.
FedEx International Premium rates apply for the carriage of commodities which require the highest priority for time-definite airport-to-airport services.
FedEx International Express Freight rates apply for carriage of commodities which require a time-definite airport-to-airport service.
Commodity classification rates, known as class rates (Exceptions), apply to a few commodities within or between certain designated areas. They are usually stated in terms of a percentage increase to the International Premium or International Express Freight rates.
Special container rates may apply to consignments presented in Unit Load Devices (ULD/Containers).
Transportation Charges: Chargeable Weight Created with Sketch.
The chargeable weight is either the actual gross weight, the volume weight or the positional weight (if applicable), whichever is greater. If a lower total charge results from applying the rate for the minimum weight for a higher weight break, use the higher weight break as chargeable weight for the consignment.
Transportation Charges: Volume Weight Created with Sketch.
The cubic volume of a consignment is established by applying the greatest length, the greatest width and the greatest height of the consignment or its packages. Consignments which result in an average of more than 6,000 cubic centimeters per kilogram/166 cubic inches per pound shall be charged on the volume weight.
Round up a half or larger fraction of a centimeter to the next highest centimeter; a fraction less than half round down to the next lower whole centimeter.
The chargeable weight is established by dividing the cubic volume in cubic centimeters by 6,000. Kilograms are rounded up to the next higher full or half kilogram.
Round up a half or larger fraction of an inch to the next highest inch; a fraction less than half round down to the next lower whole inch.
The chargeable weight is established by dividing the cubic volume in cubic inches by 166. Pounds are rounded up to the next higher pound.
Transportation charges will be calculated using the greater of the actual or volume weight, based on 166 cubic inches per pound or 6,000 cubic centimeters per kilogram (L x W x H € 166 (cu in.) or 6,000 (cu cm) = volume weight).
Transportation Charges: Positional Weight Created with Sketch.
Note: If a shipment must be transloaded from one aircraft type to another for carrier convenience, the positional weight will be based on the aircraft type used to provide the international portion of carriage. Where different aircraft types are used for two international legs of a single shipment, the first aircraft type will be used to determine positional weight.
Positional weight charges are not applicable for single-piece shipments weighing less than 150 lb and having no dimension in excess of 176 inches.
Transportation Charges: Valuational Charges Created with Sketch.
Shippers must declare a value for carriage on the air waybill. This declaration may be a specific amount or NVD (No Value Declared). The value per pound or per kilogram for applying valuation charges will be determined by dividing the shipper's declared value for carriage by the actual gross weight of the consignment as declared in the Gross Weight box on the air waybill.
FedEx International Premium: US$1.00 per US$100.00 of value in excess of US$100.00 or US$9.07 per lb., whichever is greater.
FedEx International Express Freight (IXF) and FedEx International Airport-to-Airport (ATA): US$0.50 per US$100.00 of value in excess of US$100.00 or US$9.07 per lb., whichever is greater (US$2.00 minimum).
Note: For shipments of valuable cargo/articles of extraordinary value the maximum declared value is US$20 per kg (US$9.07 per lb ) or US$1,000, whichever is greater. Any effort to declare a value in excess of this limit will be null and void.
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For all shipments other than valuable cargo/articles of extraordinary value, the maximum declared value for carriage will be limited to US$100,000 (unless special arrangements are made).
The declared value for carriage applies for the actual gross weight of the consignment, excluding the weight of airline-owned ULDs. Value declarations for individual parts of the shipment only, or higher or lower value declarations for some parts of a shipment, are not permitted.
Transportation Charges: Minimum Charges Created with Sketch.
a. Minimum charges for FedEx International Premium are published in the FedEx Service Guide. FedEx International Express Freight has a minimum charge of US$90 per shipment.
b. When the weight or volume charge for a consignment is lower than the minimum charge, the minimum charge shall apply.
c. Any valuation charge shall not be included with the weight or volume charges.
d. Minimum charges apply on a consignment basis.
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The rates for live animals as stated below are to be determined by applying the percentage indicated to the applicable rate.
Where two different percentages exist, the percentage from the country of origin will apply.
The weight of the animal container, food, etc., will be included in the chargeable weight of the consignment.
Except as noted below, a surcharge of 150% of the otherwise applicable International Premium/International Express Freight rate will apply to consignments of live animals.
a. This surcharge does not apply to animals shipped in sealed containers which require no outside ventilation.
b. A surcharge of up to 200% of the minimum charge may apply to transportation between points outside the USA.
Please call International Customer Service for more information.
c. Add US$70 transit charge at Narita Airport (Tokyo, JP) for baby poultry.
A weight charge for the stall based on the rate applicable to the animal equal to the charge for 250 kg/550 lb for each animal transported, regardless of the actual weight of the stall.
In case a shipper or consignee requests a double or triple stall for single occupancy, the charge for the stall shall be the weight charge, based on the rates applicable to the animal equal to the charge for 500 kg/1,100 lb (not applicable to/from Chile).
Subject to advance arrangements and the availability of the ULD(s), FedEx Express will furnish ULD(s) for a rental fee of US$800 (or local currency equivalent) per ULD.
The charge for attendants will be 95% of the lowest available normal economy fare published by a USA certificate air carrier between the points for which the service is provided and will be subject to the rules and provisions governing such fares.
Precious metals: gold, silver, platinum, palladium, iridium, ruthenium, osmium, rhodium (excluding radioactive isotopes subject to IATA dangerous goods regulations), whether coined/uncoined, refined/unrefined, in any form including bullion, ore, casting, cyanide, sulfide-treated, dust, concentrate, foil, wire, sheet, tube, ingot, grain, powder, rod, sponge, gauze, etc.
Shipments of automotive vehicles transported between the USA and Asia will be subject to a surcharge of 100% of the 1 kg International Premium/International Express Freight rate.
Because of specific tie-down requirements, automobiles will be charged the greater of the actual weight or the positional weight of two pallet positions.
Transportation Charges: Unitized Consignments Created with Sketch.
Consignments may be loaded in Unit Load Devices (ULD) by the shipper or its agent. Special rating may apply in connection with the use of IATA-Registered ULDs. Any shipment tendered wholly or partially in an airline ULD will be subject to transportation charges based on the greater of the weight of the ULD and its contents, less the tare weight; or the dimensional weight of the shipment, based on the external dimensions of the ULD.
Ancillary Service Charges: Charges Collect Fee Created with Sketch.
Ancillary Service Charges: Change of Air Waybill Created with Sketch.
A service charge of US$6.50 (or local equivalent) will be assessed for any change on the air waybill made necessary by the shipper's instructions received after the dispatch of the consignment from the airport of departure on the air waybill.
When the shipper changes the destination of the consignment and additional transportation is required, the shipper shall be liable for the transportation charges as originally routed plus the applicable transportation charges between the original airport of destination and the amended airport of destination.
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Greater of US$153.50 or US$0.83 per pound per shipment.
Greater of US$75.50 or US$0.41 per pound per shipment.
FedEx International Express Freight consignments subject to IATA Dangerous Goods Regulations will be charged a special handling fee of US$80 per UN article number, subject to a maximum charge of US$300 per consignment.
Charges stated in US Dollars will be converted to local currency equivalents.
Dangerous Goods surcharges do not apply to shipments of Dry Ice.
From Japan - JPY 2,000 per package, subject to a minimum of JPY 10,000 and maximum of JPY 30,000.
From Korea - KRW 11,400 per package, subject to a minimum of KRW 51,800 and maximum of KRW 258,800.
Note: An additional fee of US$17/DEM 25.00 applies to special in-bond handling in Germany.
FedEx International Premium shipments to China that contain dangerous goods and utilize door-to-door service will be assessed the following surcharges. These surcharges do not apply to door-to-airport shipments.
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When requested by shipper, FedEx Express will collect from the consignee the amount(s) shown on the air waybill as disbursements. The charge for this service will be ten percent (10%) of the actual disbursement amount(s), subject to a minimum of US$20 (or local equivalent).
From Korea, a fee of KRW 15,900 applies for amounts less than KRW 79,600.
From Singapore, the fee will be 8% but not less than US$17.
Note: Except for amounts of US$100 or less, the disbursement may not exceed applicable transportation charges.
Ancillary Service Charges: Fax Service Created with Sketch.
At the request of the shipper or its agent, FedEx Express will assist the coordination of advance Customs clearance of an International Premium shipment or an International Express Freight shipment prior to actual arrival at destination. When copies of documentation are forwarded to destination for this purpose, a charge of US$2 will apply per page, subject to a minimum of US$5.
Note: A request for fax service must be noted by the shipper or its agent on the face of the air waybill, along with the destination facsimile number and the name of the party to whom it should be sent.
Ancillary Service Charges: Fuel Surcharge Created with Sketch.
We reserve the right to assess fuel and other surcharges on shipments without notice. The duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx.
Ancillary Service Charges: Regular Pickup and Delivery Created with Sketch.
Pickup and delivery service will not be performed for either FedEx International Premium, FedEx International Express Freight or FedEx International Airport-to-Airport consignments of articles of extraordinary value/valuable cargo or live animals. Delivery is not available for consolidated consignments.
Contact FedEx Express Freight Services in your country for pickup and delivery area information, and applicable charges.
Extra Services: When the shipper or recipient requests a special handling service beyond the standard freight pickup and delivery features of service outlined in these terms and conditions, or when determined by FedEx, we will assess an extra-services charge in addition to all other applicable charges. FedEx will advise the customer in advance when the extra-services charge will apply. US$94.50 per handler hour; minimum charge of US$94.50.
Inside Pickup: When requested, FedEx may move shipments from positions beyond the adjacent loading area. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. US$0.068 per lb./$0.150 per kg (US$105 minimum).
Inside Delivery: When requested, FedEx may move shipments to positions beyond the adjacent loading area. In doing so, we will assess an inside delivery charge in addition to all other applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site. US$0.068 per lb./$0.150 per kg (US$105 minimum).
Delivery Reattempt: If we cannot complete delivery of a U.S. express freight or international express freight shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable. A fee of US$0.069 per lb./$0.152 per kg (US$63.50 minimum) will apply.
Extended Service Area Pickup: Shipments picked up or delivered outside the FedEx primary service areas are assessed an extended service area charge of US$140. No other origin- or destination-related, surchargeable freight services are available to or from extended service areas.
Residential Pickup and Delivery Charge: Shipments picked up or delivered at a home or private residence, including locations where a business is operated from a home, incur a residential pickup or delivery charge of US$140 in addition to all other applicable charges.
Saturday Delivery: (Available for FedEx International Premium inbound to the U.S. only). Saturday delivery is available to several U.S. markets. An additional charge will apply depending on the origin of the shipment.
Ancillary Service Charges: Proof of Delivery (P.O.D.) Created with Sketch.
Faxed Proof-of-Delivery (P.O.D.) service is available at no extra charge for notification of a shipment's arrival or delivery. A valid fax number is required on the face of the air waybill, and the service must be requested when the shipment is booked. A charge of US$6.35 will be assessed for written confirmation of delivery.
Ancillary Service Charges: Terminal Service Charges (as updated on January 6, 2003) Created with Sketch.
Storage charges: FedEx will hold all U.S. inbound shipments without charge for two calendar days. This two day "free period" shall commence at 8:00 A.M. of the day following notification of arrival. If this day is the first Saturday, first Sunday, and any legal holiday, it shall not be included in the computation of the "free period". However, once the chargeable period starts, there will be no free weekends or holidays.
Day 1 through 7: US$4 per 100 lbs. or fraction thereof, per day.
Day 8 through finish: US$8 per 100 lbs. or fraction thereof, per day.
Minimum charge per Air Waybill (AWB) or House Air Waybill (HAB): US$20.
Storage charges must be paid with an acceptable form of cash or check prior to the release of the shipment.
(For additional information contact International Customer Service).
Ancillary Service Charges: ULD Reloading/Unloading Created with Sketch.
FedEx International Premium Money-Back Guarantee* Policy Created with Sketch.
We offer a money-back guarantee for FedEx International Premium service. This guarantee can be suspended or revoked at our sole discretion without prior notice to you. For U.S.-based payers, we will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if we fail to make your paperwork and shipment available to your broker at destination within 60 seconds after the applicable quoted availability commitment time. You agree that our records regarding quoted availability commitment times constitute conclusive proof of any such quotes. Quoted availability commitment time is the time published in the FedEx booking record and communicated by FedEx when the shipping arrangements are made.
A. Where customs or other regulatory agency delays are incurred.
Any transit time published in the FedEx Service Conditions, the FedEx Express Worldwide Directory or elsewhere or quoted by customer service without the above required facts is only an estimate and is not a quoted availability commitment time.
C. Paperwork and freight arrival at destination within 60 seconds of the quoted availability commitment time constitutes timely availability.
D. To qualify for a refund or credit due to late availability, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit.
1. Requests for refund or credit of transportation charges due to a service failure must be submitted via email to 023iainquire@fedex.com or in writing to Revenue Services, Attn: U.S. Payer Invoice Adjustments, 3965 Airways Blvd., Module G4, Memphis, TN 38116.
2. Your notification of a service failure must include your FedEx account number, the air waybill number, shipment weight, the pieces that were late, date of the shipment and the recipient's name.
3. All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card, or in advance by cash, check or money order.
E. A credit or refund under our money-back guarantee policy will be applied only against transportation charges for the shipment giving rise to the credit.
1. Proof of timely availability, consisting of the date and time the paperwork and freight was recorded by FedEx at destination.
2. Service exception information reflecting that the failure to perform timely resulted from circumstances described under "Liabilities Not Assumed."
G. We are not obligated to respond if your request is not received within the time limits stated above.
H. A service failure will not be deemed to have occurred if a "bill to" account number was provided at the time of shipment that was not in good credit standing and the shipment was held until alternate payment arrangements were secured.
I. Only one refund or credit is permitted per shipment and can only be requested by the payer.
J. In the case of multiple-piece shipments, this money-back guarantee will apply to every piece in the shipment. If a service failure occurs for any piece within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that piece.
K. If the paperwork is late, but freight is available, the entire shipment is considered late and 100 percent of the transportation charges are refundable.
L. If the freight and paperwork are not available, the entire shipment is considered late and 100 percent of the transportation charges are refundable.
M. If the paperwork is available and a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package.
N. A refund or credit will not be given for shipments due to any of the causes described under "Liabilities Not Assumed."
O. This money-back guarantee does not apply to requests for invoice adjustment based on overcharges.
P. This money-back guarantee applies only to transportation charges paid by U.S.-based payers and does not apply to duties, taxes or other charges.
Q. This money-back guarantee only applies to shipments tendered under FedEx International Premium service.
R. The money-back guarantee for shipment delays is prorated based on the number of packages within the shipment where availability is not completed by the quoted availability commitment time.
S. This money-back guarantee does not apply to undeliverable or returned shipments, or to any shipment containing dangerous goods or dry ice.
T. Credits for transportation charges will be applied to the payer's account only, and refunds will be made payable to the payer only.
U. FedEx will not be obligated to refund or credit your transportation charges if the shipment was scheduled for delivery during the seven (7) calendar days before Christmas Day, and was delivered within 90 minutes of the published delivery commitment time for the selected destination.
V. Holidays in international locations will affect our transit times. Contact FedEx Express Freight Customer Service for information on commitments which may be affected due to the observance of these holidays.
W. There are no availability commitments for shipments on which the money-back guarantee is suspended.
X. No refund or credit will be provided if a FedEx International Premium shipment was not booked as required.
* Offer void where prohibited by law.
©2019 FedEx. All rights reserved.
FedEx® International Document Preparation Terms and Conditions (effective Sept. 8, 2005) Created with Sketch.
The following pages contain the FedEx Express International Document Preparation Terms and Conditions applicable to the International Document Preparation service (Document Preparation) FedEx Express may provide to select Customers for select international transportation services from the U.S. to selected international destinations and Puerto Rico pursuant to a fully executed and accepted Power of Attorney (POA) (collectively referred to as the "Document Preparation Terms and Conditions"). These terms and conditions are published electronically at fedex.com, and the downloadable version (PDF) of the FedEx Express International Document Preparation Terms and Conditions is controlling.
Document Preparation Created with Sketch.
a. In accordance with these terms and conditions, and a fully executed and accepted (POA) granted to FedEx by Customer, Customer hereby authorizes FedEx to take the following actions: (1) prepare certain documents and/or electronic equivalents required to process its international shipments for export from the United States ("Document Preparation"), based on the information Customer provides. Customer is solely responsible for the accuracy of all data provided to FedEx for preparation of all such documents and/or electronic equivalents, which shall be limited to the following when requested by Customer: FedEx International Air Waybills, Certificates of Origin (Certificate of Origin, NAFTA Certificate of Origin [NAFTA CO], U.S.-Israel Certificate of Origin, collectively referred to as "Certificate of Origin" or "CO"), Commercial Invoice, Shippers Export Declarations, and Consular Declarations (all collectively referred to as the "Documents"). FedEx will complete NAFTA COs, and facilitate handling of NAFTA COs, but due to regulatory restrictions, FedEx cannot and shall not sign NAFTA COs on behalf of Customer; (2) in certain cases, FedEx may determine that additional documents are required to transport or export Customer's shipments. In such cases, Customer authorizes FedEx to determine the need for additional documents and complete such documents based solely on information provided by the Customer or that is available to FedEx. FedEx shall take reasonable care to ensure the accuracy and completeness of the said documents.
b. Customer will determine and designate the desired FedEx shipping service and service options (including, but not limited to: FedEx International Priority service, FedEx International Priority Freight service, FedEx International Economy service, FedEx International Economy Freight service and FedEx International Broker Select option). Customer must identify all of its specific service needs per consignment on the Shipper's Letter of Instruction (SLI). FedEx reserves the right to reject Customer's SLI if it does not contain the information necessary for Document Preparation purposes. To the extent a conflict exists between any terms of the SLI and the Document Preparation Terms and Conditions, the Document Preparation Terms and Conditions control.
c. As the shipper, Customer agrees to be ultimately responsible for all transportation costs, including duties, taxes, customs charges, payments and any costs incurred by FedEx. To maintain access to Document Preparation services, payment of all invoices must be kept current. If FedEx pays any duties or other costs of your shipment on your behalf, Customer agrees to reimburse FedEx for such costs. FedEx retains the right to pursue all legal actions and equitable remedies for any failure by Customer to reimburse FedEx. In the event that suit is filed to collect unpaid charges, Customer agrees to be liable for all reasonable costs, which include, but are not limited to attorney's fees, interests and court costs.
d. Customer agrees that FedEx liability for loss, damage, delay, misdelivery or nondelivery with regard to any shipment tendered to FedEx for transportation is limited to the declared value for carriage for the destination country according to the applicable FedEx Service Guide terms and conditions. FedEx shall not be liable, in any event, for any damages, including, but not limited to incidental, consequential or special damages for any shipment arising from the transportation of the shipment, subject to the service conditions contained in the FedEx Service Guide, whether or not FedEx had knowledge that such damages might be incurred, including, but not limited to the loss of income or profits.
e. Except as otherwise provided herein, the conditions of these Document Preparation Terms and Conditions remain subject to the service conditions and provisions set forth in the FedEx Service Guide in effect at the time of the shipment and to the terms and conditions of the FedEx International Air Waybill.
f. The SLI must be received by FedEx no later than the Cut-off Time as communicated to Customer by FedEx (the "Cut-off Time") the day the shipment is tendered to FedEx so that the Document Preparation can be completed prior to shipment departure. This notwithstanding, shipments may be accepted by FedEx, as applicable, regardless of such Cut-off Time. Should a shipment be accepted by FedEx after such Cut-off Time on any given day, the delivery commitment or estimated delivery time, as applicable, for the shipment that is not tendered by the relevant Cut-off Time shall be extended by one business day.
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All documents other than the Consular Declarations will be prepared free of charge to Customer. FedEx will charge for Consular Declarations on a per shipment basis as agreed to by the parties at time of shipment. Consular Declaration fees vary by country of destination and value of shipment contents. FedEx reserves the right to adjust the applicable fees for Document Preparation and to modify, amend or add to its Document Preparation services at any time with written notice of any such change, either in writing or by electronic transmission, thirty (30) days prior to its effective date.
Any fees include the amount of any sales, use, excise or other similar tax applicable to Document Preparation.
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FedEx will provide to Customer a copy of the documents prepared by FedEx on Customer's behalf for Customer's record retention and export audit purposes. Under no circumstances will FedEx be liable in any way for any Customer export recordkeeping violations. FedEx shall keep copies of the documents to the extent required by applicable U.S. laws and regulations. FedEx will make subsequent copies of any documents actually retained by FedEx available to Customer for a fee to be based on an hourly rate and the amount of time required to retrieve and produce copies of the requested documents. FedEx shall not provide any reports or analysis of documents or Document Preparation.
Customer certifies that all statements and information provided to FedEx relating to importation and/or exportation will be true and correct. Furthermore, Customer understands that civil and criminal penalties, including seizures and forfeiture, may be imposed by the governing authorities for making false and fraudulent statements or for the violation of any applicable U.S. law on exportation or export-related customs laws, including, but not limited to 13 U.S.C. § 305, 22 U.S.C. § 401, 18 U.S.C. § 1001, 19 U.S.C. § 1592(f), and 50 U.S.C. App. § 2410.
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The parties intend that an independent contractor relationship will be created under these terms and conditions. Customer is interested only in the results of the Document Preparation and shall not exercise any control over the conduct or supervision of the Document Preparation or the means of its performance. FedEx shall have full responsibility for the payment of all federal, state and local taxes and contributions, including penalties and interests imposed pursuant to unemployment insurance, social security, income tax, workers' compensation or any other similar statute.
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Customer information furnished to FedEx shall remain the exclusive property of Customer, and FedEx shall hold all information it obtains from or about Customer, in strictest confidence, not to use such information other than for the performance of the Document Preparation, and to cause any of its employees or subcontractors to whom such information is transmitted to be bound to the same obligation of confidentiality to which it is bound. FedEx shall not communicate Customer's information in any form to any third party without Customer's prior written consent or unless required by law. Notwithstanding any provision to the contrary, FedEx may disseminate Customer's confidential information to any wholly owned subsidiary, affiliate or parent corporation for the limited purpose of Document Preparation.
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Except as expressly set forth herein, the Document Preparation is delivered to and accepted by Customer without any warranty whatsoever, including, but not limited to any warranty as to results, fitness for a particular purpose, or otherwise.
Ownership of Documents Created with Sketch.
All formulae, processes, machines, compositions of matter (or improvements thereof), computer programs, know-how, discoveries, techniques, drawings, specifications, renderings, and all other documents, data and materials ("Materials") in any way related to the Document Preparation produced by FedEx for Customer pursuant to these terms and conditions shall be the sole property of FedEx. However, Customer shall retain all ownership of any materials, which it may provide to FedEx in connection with the preparation of the documents.
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The Document Preparation shall be performed in a good, workmanlike manner in accordance with the standards of the profession and such other accepted standards as may be applicable to work of this kind or as required by applicable regulations.
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These terms and conditions shall be binding upon the parties and shall remain in effect until Customer terminates or otherwise revokes the POA granted to FedEx. Either party may terminate participation in the Document Preparation services immediately for the other party's noncompliance with its terms. Notwithstanding, FedEx and Customer agree that either party may terminate participation in the Document Preparation services at any time upon 30 days written notice to the other.
a. Assignment. These terms and conditions shall inure to the benefit of and be binding upon Customer and its respective successor, but neither the rights nor the duties under these terms and conditions may be voluntarily assigned or delegated without the prior written consent of FedEx, except FedEx may assign part of its rights and delegate its duties under these terms and conditions to affiliated FedEx companies wholly owned by its parent company, FedEx Corporation.
b. Applicable Law. These terms and conditions shall be governed by and interpreted in accordance with the laws of Tennessee, and the parties submit to the jurisdiction of any appropriate court within Tennessee for adjudication of disputes arising from these terms and conditions.
c. Modification. Except as otherwise provided, these terms and conditions shall not be modified except by written agreement signed on behalf of Customer and FedEx by their respective authorized officers.
d. Severability. If any provision of these terms and conditions is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired.
e. Waiver. The failure of either party at any time to require performance by the other of any provision of these terms and conditions shall in no way affect that party's right to enforce such provision, nor shall the waiver by either party of any breach of any provision be taken or held to be a waiver of any further breach of the same provision or any other provision.
f. Survival. The provisions of these terms and conditions, which by their nature extend beyond the expiration or earlier termination of the Document Preparation services, will survive and remain in effect until all obligations are satisfied. Specifically, the obligations concerning indemnification and disclosure of information shall survive.
Customer agrees to indemnify, hold harmless and defend FedEx, its officers, directors, employees and agents from and against any and all claims, expenses, fines, judgments, damages or awards (including, without limitation, U.S. or foreign export compliance fines or penalties, customs fines or penalties, and reasonable attorney fees) arising out of or related to FedEx's preparation, determination or execution of the documents (including international air waybills) or any other document necessary for transportation, including, but not limited to shipment addressing, routing, classification, licensing requirements, and value of goods/documents and value for carriage, except for claims arising solely from the gross negligence or willful misconduct of FedEx.
Customer further agrees to hold FedEx, its officers, directors, employees and agents harmless from and against all claims, damages, liabilities, actions, losses, costs and expenses of any nature whatsoever in any manner arising out of Customer providing to FedEx inaccurate or false information or documents. For shipments requiring a U.S. State Department or U.S. Commerce Department export license, Customer agrees that it remains liable for and will hold FedEx, its officers, directors, employees, and agents, harmless from and against all claims, damages, liabilities, actions, losses, costs and expenses of any nature whatsoever in any manner arising out of Customer's failure to comply with U.S. law applicable to the exportation of such shipments.
© 2009 FedEx. All rights reserved.
FedEx International Controlled Export Terms and Conditions (effective Jan. 15, 2009; updated Oct. 1, 2018) Created with Sketch.
FedEx International Controlled Export Terms and Conditions of Use Created with Sketch.
FedEx International Controlled Export is a service option for FedEx International Priority, FedEx International Priority Freight and FedEx International Priority DirectDistribution services allowing shippers to tender U.S. export shipments requiring pre-export regulatory clearances. Unless the FedEx International Controlled Export service option is used, such U.S. export shipments requiring pre-export regulatory clearances are prohibited via FedEx International Priority, FedEx International Priority Freight and FedEx International Priority DirectDistribution services. Shipments tendered using the FedEx International Controlled Export service option are governed by the terms and conditions in the current FedEx Service Guide, the terms and conditions of the automation system used to prepare this shipping transaction, as well as these additional terms and conditions of use (this "Agreement"). Please read this information carefully. If you agree to be bound by this Agreement, you must acknowledge your agreement below on behalf of yourself and the entity, if any, with whom you are employed or represent. Once acknowledged, this document will constitute a legal agreement between Federal Express Corporation ("FedEx") and you and such legal entity (collectively referred to as "Shipper" or "You") governing all use of the FedEx International Controlled Export service option. Please print out a copy of this Agreement and retain it with your files for future reference.
Section 1. Availability and Use Created with Sketch.
The FedEx International Controlled Export service option is available only to U.S.- and Puerto Rico-based shippers with an active FedEx account number. A FedEx International Controlled Export-enabled FedEx Ship Manager device and/or FedEx Ship Manager at fedex.com must be used to tender FedEx International Controlled Export shipments.
Section 2. Additional Shipper Responsibilities Created with Sketch.
Identify each FedEx International Controlled Export shipment by selecting the FedEx International Controlled Export option and the type of controlled export at time of shipment.
Provide complete and accurate Electronic Export Information (EEI) (formerly SED) when FedEx is filing the EEI on your behalf.
Provide all paperwork required for export and import clearance (e.g., Commercial Invoice, license, copy of EEI filing). If you filed the EEI, you must provide FedEx with the ITN received from AES. If an EEI is not required to be filed, you must provide the proper Foreign Trade Regulations (FTR) exemption that applies. If the shipment is shipped under a DEA permit or State Department License, you cannot use an FTR exemption. You must file an EEI and provide a copy of the EEI filing.
When you are shipping licensable and non-licensable commodities to the same recipient on the same day, only licensable commodities may be tendered as part of the FedEx International Controlled Export shipment and any non-licensable commodities must be tendered to FedEx as a separate shipment on a separate air waybill.
If shipment information is transmitted to FedEx, but the shipment is not subsequently tendered to FedEx on the same shipping day, You must contact the appropriate U.S. government agency to make necessary corrections to any licenses or permits electronically decremented.
The Shipper, Consignee or Third Party selected to pay the transportation charges will pay the $50 USD/shipment FedEx Handling Fee associated with this service option.
Section 3. Termination Created with Sketch.
Shipper may cease using the FedEx International Controlled Export service option at any time. FedEx may discontinue, suspend or modify FedEx International Controlled Export service at any time, for any reason, with or without notice. In addition, FedEx may terminate this Agreement at any time, without notice.
Section 4. Improper Use Created with Sketch.
In the event that Shipper improperly declares or tenders any shipment using the FedEx International Controlled Export service option, or U.S. Customs and Border Protection disallows export of a FedEx International Controlled Export shipment, FedEx may at its sole discretion consider the shipment undeliverable and the Undeliverable Shipments provisions in the FedEx Service Guide will govern return, storage or disposal of the shipment.
© 2019 FedEx. All rights reserved.
FedEx Freight FXF 100 Series Rules Tariff Created with Sketch.
FedEx Freight (FXF) Tariff Created with Sketch.
View FedEx Freight FXF 100 Series Rules Tariff.

References: V. 
 § 305
 § 401
 § 1001
 § 1592
 § 2410