Source: https://drmartinschwarz.com/regulations-drmartinschwarz-online-store/
Timestamp: 2019-04-25 20:27:48+00:00

Document:
9. Order – Customer’s declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and number of the Goods.
2.1. These Regulations define the rules for using the online store available at DrMartinSchwarz.com.
2.5. Using the online store is possible provided that the IT system used by the Customer meets the following minimum technical requirements: Internet Explorer version 2005 or newer.
2.6. In order to use the online store, the customer should get access to a computer station or terminal device with access to the Internet.
2.7. In accordance with applicable law, [the shop owner] reserves the right to limit the provision of services via the Online Store to persons who have reached the age of 18 years. In this case, potential customers will be notified of the above.
2.8. Customers can get access to these Regulations at any time via the link found on the home page of the site DrMartinSchwarz.com/ and download it and print it out.
2.9. Information about the Goods provided on the Store’s websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code.
3.1. The condition to start using the Online Store is registration within its framework.
3.2. Registration takes place by completing and accepting the registration form, available on one of the Store’s websites.
3.3. The condition of registration is to agree to the content of the Regulations and provide personal data marked as mandatory.
3.6. In order to ensure the security of the transmission of messages and data in connection with the services provided on the Website, the Online Store takes technical and organizational measures appropriate to the degree of security threat to the services provided, in particular measures to prevent the unauthorized collection and modification of personal data sent on the Internet.
f) use the Online Store in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.
4.1. In order to conclude a Sales Agreement via the Online Store, go to the website www.DrMartinSchwarz.com/, select products, take further technical steps based on the messages displayed to the Customer and the information available on the website.
4.2. The choice of ordered goods by the customer is made by adding them to the basket.
4.3. During placing the Order – until the “Order” button is pressed – the Customer has the possibility to modify the entered data and in the selection of the Goods. To do this, follow the messages displayed to the Client and information available on the website.
4.5. In order to send an Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory and press the “Order with payment obligation” button.
4.6. Sending the Order by the Customer is a declaration of will to conclude a Sales Agreement with the Shop’s owner, in accordance with the Regulations.
4.7. After placing the Order, the Customer receives an e-mail entitled “Confirmation of the order” which confirms the submission of the Order.
4.9. The sales contract is concluded in Polish, with the content in accordance with the Regulations.
5.1. The delivery of the Goods takes place to the address indicated by the Customer while placing the Order.
5.2. Delivery of the ordered Goods is carried out by courier or post office or InPack parcel lockers. The delivery costs are precisely defined here. In addition, delivery costs will be indicated at the time of placing the Order.
5.3. The delivery deadline is from 2 to 10 business days depending on the choice of delivery option counting from the day the Customer pays for the Order.
5.4. Customers can access these Regulations at any time via the link found on the home page of www.DrMartinSchwarz.com and download it and print it out.
5.5. Consolidation, security, disclosure and confirmation to the Customer of the essential provisions of the Agreement for the sale of Goods takes place by sending the Customer to the e-mail address provided and by attaching to the shipment containing the product printout confirmation or specification of the order or parcel or VAT invoice.
The deadline to withdraw from the contract expires after 14 days from the date on which you came into possession of the item or in which a third party other than the carrier and indicated by you came into possession of the item.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit statement (for example, a letter sent by post, fax or e-mail).
To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. The reimbursement will be made in the same manner as the payment in which we received the payment; in any case, you will not incur any fees in connection with this return. We can withhold the return of the payment until receipt of the item or until proof of its return is provided to us, depending on which event occurs first.
8.1. [Entity running an online store] as a seller is liable to the Customer who is a consumer within the meaning of art. 22  of the Civil Code, under the warranty for defects in the scope specified in the Civil Code, in particular in art. 556 and art. 556  – 556  of the Civil Code.
8.2. Complaints arising from the infringement of the Customer’s rights guaranteed by law or under these Regulations should be addressed to the following address: Shop@DrMartinSchwarz.de [Entity running an online store] undertakes to consider each complaint by  days, and if it were not it is possible to inform the customer during this period when the complaint will be considered.
8.3. [Entity running an online store] is not a producer of goods. The producer is responsible for the warranty of the sold Goods on terms and for the period indicated in the warranty card. If the guarantee document provides for such a possibility, the Customer may submit his claims under the guarantee directly to an authorized service center whose address is included in the warranty card.
9.1. [Entity running an online store] takes steps to ensure fully correct operation of the Store, to the extent that results from current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by customers.
9.2. The customer is obliged to immediately notify the [entity operating the online store] about any irregularities or interruptions in the functioning of the Online Store website.
9.3. Irregularities related to the functioning of the Store may be reported by the Customer in writing to the following address: Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535, by e-mail to the address Shop@DrMartinSchwarz.de or using the contact form.
9.5. [Entity running an online store] undertakes to review each complaint within  days, and if this was not possible, to inform the customer during this period, when the complaint will be considered.
10.1. Settlement of any disputes arising between Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP 7393853535 and the Customer who is a consumer within the meaning of art. 22  of the Civil Code, is subjected to the courts competent in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
10.2. Settlement of any disputes arising between [the entity running the online store] and the customer who is not a consumer within the meaning of art. 22  of the Civil Code of the Civil Code, is subject to the court having jurisdiction over the registered office [entity operating the online store].
10.3. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.

References: art. 71
 art. 22
 art. 556
 art. 556
 art. 22
 art. 22