Source: https://www.jack-wolfskin.lv/Data-Protection.html
Timestamp: 2019-04-19 18:50:51+00:00

Document:
Here you'll find information about us and our products.
We take data protection seriously: the following aims to provide you with information on how we process your data, and what rights and claims you have in accordance with the data protection regulations. Valid as from 25 May 2018.
The data protection information set out below covers all activities relevant to data protection which are carried out by all members of the Jack Wolfskin Group, as well as services provided for external companies, see companies listed under 1. Personal data is processed by the companies listed under 1 in line with the same principles and methods, meaning that a uniform data protection policy applies.
We process personal data in accordance with the provisions governing the General Data Protection Regulation (GDPR), the Federal Data Protection Act of Germany (BDSG) and other applicable data protection regulations (see below). The specific data that is actually processed, and how this is done, is mainly geared to the services which have been agreed to or applied for. Further details or additional information in relation to the processing of personal data can be obtained from the respective contracts, forms, declaration of consent and/or other information which has been made available (e.g. as part of using our website or our terms and conditions of business). Furthermore, this information on data protection may be updated from time to time and can be referred to by visiting our website https://www.jack-wolfskin.com/data-protection.
Processing personal data is done for the purpose of performing our contract(s) with you and carrying out your orders, as well as to undertake measures and activities which form part of pre-contractual relations, e.g. with prospective customers. In particular, processing information enables us to deliver our products and related services in accordance with your orders and wishes whilst at the same time providing appropriate services, measures and activities. This includes first and foremost the following: corresponding with you regarding details of the proof of transactions, orders and other agreements, as well as quality assurance by means of corresponding documentation, proceedings as a gesture of goodwill, measures for managing and optimising business processes as well as fulfilling general duty to take care, managing and controlling affiliated companies (e.g. parent company); statistic evaluations concerning corporate management, recording costs and financial control, reporting, internal and external communication, crisis management, settlement of accounts and tax assessments of company services, risk management, assertion of legal claims and defence regarding legal proceedings; guaranteeing IT security (incl. system or plausibility tests) and general security, of which security for premises and plants, ensuring and awareness of householder’s rights (e.g. by means of entry checks); guaranteeing integrity, authenticity and availability of data, prevention and investigation of offences; checks by supervisory boards or monitoring bodies (e.g. audits).
For guaranteeing and recognising domiciliary rights using appropriate measures and video surveillance to protect our customers and employees, as well as to secure proof in the case of crime, as well as preventing it.
Processing your personal data for specific purposes (e.g. using your email address for marketing purposes) is possible once you have given your consent. You are normally able to revoke this at any time. This also applies to revoking declarations of consent which you confirmed to us prior to the GDPR coming into effect on 25 May 2018. We will let you know about the consequences of revoking consent or not giving consent in a separate text concerning consent.
Revoking consent generally applies to the future. Any processing that was conducted prior to revoking consent is not affected by the regulation and remains lawful.
Like everyone involved in business, we, too, are subject to a whole host of legal obligations. These are, first and foremost, legal requirements (e.g. trade and tax laws), but also, where applicable, regulatory and official obligations (e.g. court verdicts). For purposes of processing, this involves, where applicable, checking identity and age, prevention of fraud and money laundering, preventing, fighting and investigating the finance of terrorism and offences where assets are in danger, comparisons with European and international anti-terror lists, complying with monitoring and reporting of fiscal obligations, as well as archiving data for data protection purposes and data security, plus checks by tax authorities and other authorities. Furthermore, the disclosure of personal data can be required during the course of official/judicial measures for purposes of taking of evidence, persecution or enforcement of claims according to civil law.
Where this is necessary for rendering our services, we process personal data received permissibly from other companies or other third parties (e.g. credit agencies, directory publishers). Further, we process personal data taken permissibly from publicly accessible sources (e.g. telephone directories, commercial registers and register of associations, register of residents, records of debtors, land registers, press, internet and other media) or otherwise received or purchased and which we have permission to process.
if you have given us consent to pass onto third parties.
We will not pass on your data to any third parties. Where we commission service providers as part of processing an order, your data is subject to the same security standards there as it is when stored with us. In all other cases, the recipients of data may only use this data for the purposes for which it has been transferred.
We will process and store your data for the duration of our business. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract.
Furthermore, we are subject to various legal obligations in terms of retention and documenting, which stem from, e.g. the German Commercial Code (HGB) and the tax code (AO). The deadlines given in the respective tax code for storing and documenting data are up to ten years beyond the end of the business or legal relationship.
Further, special legal provisions require a longer retention term such as, e.g. retaining means of evidence as part of the legal provisions governing statute of limitations. In accordance with Sections 195 et seq. of the German Civil Code (BGB), the normal statute of limitations is three years; however, statutes of limitations of up to 30 years can also be applied.
If data is no longer required for fulfilling contractual or legal obligations and rights, this shall be deleted on a regular basis, unless the further processing of this data - limited in terms of time - is required in order to meet the purposes of a prominent justified interest listed under 2.2. Such a prevailing justified interest is the case if, for example, deleting is not possible or is only possible as a result of a disproportionate amount of effort due to the special nature of storing the data, and processing for other purposes by means of technical and organisational measures has been ruled out.
Transferring data to sites in states outside of the European Union (EU) or the European Economic Area (EEA) (so-called third countries) occurs if it should become necessary in order to execute an order/contract from or with you, if it is legally prescribed (e.g. duty to report according to tax law), if there is a justified interest by ourselves or on the part of a third party, or if you have given your consent.
Here, the processing of your data in a third country may also occur in conjunction with engaging with service providers in the context of processing orders. Insofar as the EU Commission has not agreed a resolution with the country in question regarding a reasonable level of data security, we guarantee that corresponding contracts exist in line with data protection requirements of the EU, meaning that your rights and liberties are protected and guaranteed to a reasonable extent. Detailed information is available upon request.Information on suitable or appropriate guarantees and regarding the possibility to get a copy from them, can be requested from the company data protection officer.
Indeed, you are entitled to obtain information from us concerning data stored with us according to provisions governing Art. 15 GDPR (including restrictions, where applicable, in accordance with Section 34 of the Federal Data Protection Act).
We will rectify data stored about you in line with Art. 16 GDPR if the data is irrelevant or inaccurate.
If you so wish, we will erase your data in accordance with the principles governing Art. 17 GDPR in-sofar as other legal regulations (e.g. legal retention requirements or restrictions as per Section 35 of the Federal Data Protection Act) or a prevailing interest on our part (e.g. defending our rights and claims) do not stand in the way.
Taking into consideration the prerequisites set out in Art. 18 GDPR, you may request that we restrict the processing of your data.
Furthermore, you may lodge an objection to your data being processed in line with Art. 21 GDPR, resulting in us having to stop the processing of your data. Nevertheless, this right to object shall only apply on grounds relating to your particular personal situation, whereby the rights of our company may come into conflict with your right to objection.
You also have the right to receive your data in a structured, commonly used and machine-readable format in line with the provisions governing Art. 20 GDPR, or to have the data transmitted to a third party.
Furthermore, you have the right to revoke any consent already given concerning the processing of personal data with future effect (see 2.3).
Further, you have the right to lodge a complaint with a data supervisory authority (Art. 77 GDPR). Nevertheless, we would recommend always sending a complaint to our data protection officer in the first instance.
Your application concerning the exertion of your rights should, wherever possible, be in writing and sent to the address above, or directly to our data protection officer.
You are only required to make data available which is needed in order to start and carry out a business relationship or regarding a pre-contractual relationship with us, or data which is necessary in line with legal provisions. We will not normally be in a position to conclude or carry out a contract without this information. This may refer to data subsequently required as part of the business relationship. Where we have requested data from you beyond the above, we will point out separately that these details are given on a voluntary basis.
We do not use a purely automated individual decision-making process in line with the provisions governing Article 22 GDPR. Insofar as we introduce this type of process on a case-by-case basis in the future, we will let you know about it separately if this is legally prescribed.
Under certain circumstances, we sometimes process your personal data with the aim of evaluating specific personal aspects (profiling). In order to provide tailored information and advice about our products, we also apply evaluation tools where necessary. This results in a range of products, communication and advertising which is more tailored to your needs, including market research and opinion surveys.
These types of procedures can also be used to assess your credit rating and creditworthiness, and for the purposes of fighting against money laundering and fraud. So-called "score values" are used to assess your creditworthiness and credit rating. Scoring employs a mathematical process which calculates the probability of a customer being able to keep up with payment obligations as set out in the contract. Consequently, these scores help us to assess creditworthiness and take decisions on contracts, and are incorporated in our risk management. The calculation is based on a recognised, tried-and-tested mathematical and statistical process and weighs up your data, especially income, expenditure, and current liabilities, job, employer, term of employment, experiences resulting from previous business relations, repayment of previous loans in line with the contract terms as well as information obtained from credit agencies.
Details concerning nationality as well as special categories of personal data are not processed in this respect as per Art. 9 GDPR.
You have the right to object to the processing of your personal data occurring as a result of Art. 6 Para. 1 f GDPR (data processing based on evaluating interests) or Art. 6 Para. 1 e GDPR (data processing in the public interest) if there are reasons pertaining to your own special situation. This is also valid for profiling based on these terms in line with Art. 4 no. 4 GDPR.
If you revoke your consent, we will no longer process your personal data unless we can prove compelling and legitimate reasons for doing so which outweigh your interests, rights and liberties, or if the processing serves to assert, exert or defend legal claims.
We will also process your personal data in order to, where applicable, conduct direct advertising. Where you do not wish to receive advertising, you have the right, at any stage, to revoke your consent; this also applies to profiling insofar as it is in conjunction with this direct advertising. This revocation of consent will be taken into account for any future advertising.
You data will no longer be processed for direct marketing purposes if you object to your data being processed for these purposes.
Our data protection statement, as well as information on how we process our data in accordance with Articles (Art.) 13, 14 and 21 GDPR may change from time to time. Any amendments will be published on this page. Older versions are available in our archive for you to consult.
This website and all internet-based services and applications (hereafter "website") are the responsibility of JACK WOLFSKIN Retail GmbH, a limited company with registered offices at Jack-Wolfskin-Kreisel 1, 65510 Idstein/Ts, and established according to German law and registered in the Commercial Register of the local court of Wiesbaden under HRB 24710. (Hereinafter "we", "us", or "JACK WOLFSKIN").
Your privacy is important to us at Jack Wolfskin and we strictly comply with the regulations set by the German Data Protection Act, as well as relevant international data protection regulations.
The following data protection statement gives you an overview of the ways in which we use your personal data and the ways we protect it when you use our website.
In some cases you will be asked to provide your data directly to us, for example when setting up a customer account, filling out a form, as part of the ordering process or for service requests.
other information you have expressly made available to us (e.g. your personal profile, product references, wish lists, ratings etc.).
Any personal details provided as a result of using our website are processed in the manner described in our data protection statement.
Information about your device (e.g. type and version of your internet browser and version of your operating system).
The cookies used on our website have been grouped into the following categories. You have the option at any time to choose which of the cookie categories you wish to activate and which you want to deactivate via the cookies-setting.
Cookies are used in order to use the basic functions of our website, such as ensuring shopping basket functions properly. Our website is unable to function without the use of these cookies. Consequently, these settings cannot be disabled if you wish to use our site.
Cookies are used to collect information about your preferences (e.g. products and services viewed) in order to display personalised content (such as product suggestions). You can click here if you do not wish this to be done.
The Dynamic Tracking System is used for measuring the performance of the Jack Wolfskin Online Shop’s different advertising channels. It is provided by our technical and statistical service provider Dynamic 1001 GmbH.
Data from your browser is collected for statistical analysis when you visit the website https://www.jack-wolfskin.com. Such data will be forwarded to Dynamic 1001 GmbH as technical and statistical service provider.
The collection of data is carried out via a pixel that is embedded in the web shop page. Common information such as the operating system, browser used, the related advertisements, referrer and the IP address are anonymously saved through contact with the dynamic servers. IP addresses are only used for internal reference but will not be forwarded to other third parties.
When you place an order, only data such as order number, customer number, shopping basket and the order value are transferred to Dynamic 1001 GmbH so that they can pass on the correct commission to the advertising partner. Cookies are used for data collection. Cookies are small text files which are saved on your computer. Cookies include an identifying mark generated by the Dynamic Tracking System. Cookies cannot damage your computer and do not contain any viruses.
You can activate or deactivate cookies yourself in your browser settings.
If you wish to object to the storage of your anonymised visitor data, so that you will not be tracked in the future, you can raise your objection here.
If IP anonymisation has been activated for the website, only a shortened version of IP addresses from Member States of the European Union or the European Economic Area is transmitted to Google in the USA. Only in specific cases will the complete IP address be transferred to the Google server in the USA and shortened there.
On behalf of those responsible for this website, Google uses the information to analyse your use of our website, create reports about the use of the website for the website owners and to carry out other services connected to the use of the internet and this website. The IP address generated by your internet browser, which is an integral element of Google Analytics, is not mixed with other data held by Google.
If you have any questions regarding data collected by Adobe Analytics, then please contact us at info@jack-wolfskin.com.
We integrate this function in order to recognise bots, e.g. when entering information into our online forms ("ReCaptcha") provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
This opt-out cookie may not be deleted for as long as the storage of data is objected to by the user and is valid only for the browser in use and, therefore, the device on which the browser is used.
This objection is valid insofar as the associated opt-out cookie is not deleted. This cookie is applied to the domain individually for each browser and user of the device. Therefore, if you are accessing our website from multiple devices and browsers, then you must register this objection separately for each individual device and/or browser.
We will only store data received and collected in the Member States of the European Union. We will take all reasonable technical and organisational precautions to protect your data from unauthorised use or unlawful publishing, deletion, loss or unlawful changes.
Our website uses so-called social plug-ins ("plug-ins") from the following social network providers ("Providers").
The social network is run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plug-ins (the "like" button) are identified by the Facebook logo or the reference "Facebook Social Plug-in".
Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (Twitter). These plug-ins are identified by the Twitter logo.
Pinterest, Inc., 808 Brannan St. San Francisco, CA 94103-4904, USA (Pinterest). These plug-ins (the "pin-it" button) are identified by the Pinterest logo.
We use plug-ins from YouTube, which is run by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. These plug-ins are identified by the YouTube logo.
We use the plug-ins from Flickr, which is run by Yahoo! Inc., 01 First Avenue, Sunnyvale, CA 94089, USA (Flickr). These plug-ins are identified by the Flickr logo.
When you are using a website with a plug-in from one of the aforementioned providers, your internet browser is automatically linked with the server of the respective provider. The content of the plug-in is directly transferred by the provider to your internet browser, which integrates the data onto the website.
By integrating plug-ins, the provider sees which websites you have visited. When you are logged into the website of the provider, the provider can follow your visit to our website and associate it with your account. When you interact with the plug-in, e.g. by clicking the "like" button or adding comments, your internet browser sends the relevant information directly to the provider, who then stores it.
If you do not wish the provider to capture your data during your visit to our website, you should log out of the providers’ websites before your visit.
For all further information regarding collection and use of data as well as your option rights regarding the protection of your data, please consult the privacy policies of the respective providers (see above).
We use the so called Double-Opt-In process with regard to your electronic newsletter registration. This means, that following your registration, you will receive an e-mail in which we ask for your registration confirmation. If you do not respond to this e-mail within 72 hours, we will delete your data automatically.
In addition to your e-mail address and any further data provided by you in connection with the registration, we store your IP address as well as the time of your registration and, in case of electronic registration, your registration confirmation. We store such data for documentation purposes and to be in the position to clarify any potential misuse of your personal data. We process your data for the purposes of sending the newsletter to you (in accordance with Art. 6 I S.1 lit. A GDPR).
If you wish to object to continuing receipt of our newsletter the easiest way to do so is to click the de-registration link included in every newsletter. Of course, you can also send us an email to info@jack-wolfskin.com or a letter to the contact address included in the imprint.
Our newsletter include so called web-beacons and tracking pixels respectively. These are small picture files, which are stored on our website. If you open the newsletter and download the pictures, we combine your registration data with the individual identification number of the newsletter. This combination allows us to evaluate your user behaviour including the use of our website. Such tracking is not possible if you deactivate the picture download in your e-mail software (and refrain from manually downloading the pictures), which may result in the newsletter not being displayed in full or not being fully functional.
The data obtained from the tracking will be stored for a period of one year following your de-registration and will be deleted automatically afterwards. You may request a deletion of your tracking data at any time by email to info@jack-wolfskin.com or letter to the contact address included in the imprint.

References: Art. 15
 Art. 16
 Art. 17
 Art. 18
 Art. 21
 Art. 20
 Art. 9
 Art. 6
 Art. 6
 Art. 4
 Art. 6