Source: https://recreation-law.com/tag/misrepresentation/
Timestamp: 2019-04-19 22:20:49+00:00

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Allegations of fraud inducing a non-English speaking client to sign a release are enough to void the release in California.
Second issue, intentionally increasing the risk to the plaintiff after the release has been signed is also enough to void a release.
Plaintiff: Etelvina Jimenez et al.
Defendant: 24 Hour Fitness USA, Inc.
Plaintiff Claims: 1) the liability release is not enforceable against plaintiffs’ claim of gross negligence; (2) the release was obtained by fraud and misrepresentation; and (3) the release only encompasses reasonably foreseeable risks and Etelvina’s injury was not reasonably foreseeable at the time she signed the release.
This is a fitness center case that has two very important issues in the appellate court decision. The first is proof of a product liability claim against the defendant fitness facility for failing to follow the manufacturer’s recommendations. The second is the release may be void because the plaintiff did not read or understand English, and she was fraudulent induced to sign the release.
The plaintiff went to the defendant fitness facility to join. At the time, she did not read or speak English. The plaintiff was directed to the membership manager. During their interaction, he used gestures and pointed to the monthly price on a computer monitor.
On the day she joined, she was directed to the membership manager, Justin Wilbourn. She was then required to sign a membership agreement. However, Etelvina could not read or speak English, and Wilbourn did not speak Spanish. Wilbourn knew Etelvina did not read or speak English. Nevertheless, he did not call a Spanish-speaking employee to help him translate. Instead, he pointed to his computer screen to a figure, $24.99, indicating the membership fee, and made pumping motions with his arms like he were exercising. Etelvina understood the numbers, which are identical in Spanish, and she understood Wilbourn’s physical gestures to mean that if she paid that amount, she could use the facility. She could not read anything else. Wilbourn then pointed to the lines in the agreement for Etelvina to sign.
The plaintiff signed the release and had been a member for two years when the incident occurred.
The plaintiff was injured when she fell off a treadmill. She does not remember the incident. Expert witnesses for the plaintiff established she fell and suffered a head injury when she struck an exposed steel foot of a leg exercise machine. The exposed foot was 3’ 10” behind the treadmill she was on. The owner’s manual of the treadmill and an expert witness hired by the plaintiff stated the safety area behind the treadmill should be 6’ x 3’.
However, the treadmill manufacturer’s owner’s manual instructed in a section titled “Treadmill Safety Features”: “[I]t is important to keep the area around the treadmill open and free from encumbrances such as other equipment. The minimum space requirement needed for user safety and proper maintenance is three feet wide by six feet deep … directly behind the running belt.” The manufacturer’s assembly guide for the treadmill also says to provide a minimum six-foot clearance behind the treadmill for “user safety” and maintenance.
The defendant filed a motion for summary judgment, which was granted and the plaintiff appealed.
The court first laid out when a motion for summary judgment should be granted by the trial court. The party filling the motion must argue there are not factual issues, only legal issues and the law is on the side of the party filing. The responding party then to stop the granting of the motion must argue there are factual issues still at issue. When looking at the motions any decision that must be decided must be done so in favor of the party opposing the motion.
A trial court properly grants summary judgment where no triable issue of material fact exists and the moving party is entitled to judgment as a matter of law.” “[G]enerally, from commencement to conclusion, the party moving for summary judgment bears the burden of persuasion that there is no triable issue of material fact fact, that he is entitled to judgment as a matter of law.” If a defendant shows that one or more elements of a cause of action cannot be established or that there is a complete defense to that cause of action, the burden shifts to the plaintiff to show that a triable issue exists as to one or more material facts. If the trial court finds that no triable issue of fact exists, it then has the duty to determine the issue of law.
The court then looked at the definition of ordinary negligence and gross negligence under California law.
The court then examined the arguments concerning the product liability claims. The defendant argued that there was no industry standard of care for a safety zone around the treadmill. However, the court did not buy the argument because the manufacturer’s manual described a safety zone that should be observed.
24 Hour contends that there was no industry standard regarding a treadmill safety zone. They offer no cases or examples of any industry standard that violates a manufacturer’s safety directions. Indeed, it could be reasonably inferred that it is unlikely an industry would develop a standard that violates the express safety directions of the manufacturer.
The plaintiff’s pointed to three different requirements for a safety zone. The manufacturer’s owner’s manual, the manufacturer’s assembly instructions and the testimony of an expert witness of the plaintiff.
The evidence presented by the plaintiff the court found could be viewed as an industry standard.
In our view, based on the evidence plaintiffs presented, a jury could reasonably find that (1) it is standard practice in the industry to provide a minimum six-foot safety zone behind treadmills, based on the owner’s manual, assembly guide, and Waldon’s declaration as an expert; (2) 24 Hour did not provide this minimum six-foot safety zone, as declared by Neuman; and (3) the failure to provide the minimum safety zone was an extreme departure from the ordinary standard of conduct, as implied in Waldon’s declaration.
The next issue was the issue that the release was obtained by fraud and misrepresentation.
Plaintiffs contend that there are triable issues of fact as to whether 24 Hour obtained Etelvina’s sig-nature on the liability release through fraud and misrepresentation, which would invalidate the release as to all of plaintiffs’ theories of recovery.
The court looked at what a release is and when it can be voided.
The defendant argued there was no evidence that the employee made affirmative representations that the plaintiff to believe she was signing anything other than what was in front of her, the release.
Another significant issue the court found was the failure of the defendant employee to follow his own policy in this case and find a Spanish-speaking employee to translate. The defendant argued it had no duty to translate the release to the plaintiff.
Here, if a jury were to be persuaded that Wilbourn made misrepresentations to Etelvina about the contents of the agreement by making nonverbal gestures indicating that what she was signing related only to being allowed to exercise if she paid the price on the computer screen, it would be entitled to find that Etelvina’s signature on the release was produced by misrepresentation and that the release is not enforceable against her.
Looking at all the facts and inferences construed in the favor of the plaintiff the court found the evidence could be interpreted by a jury to be fraud.
The last issue and the one that should be a clear warning to all, is the change in the risk by the defendant after the plaintiff signed the release. The person signing the release assumes the standard safety precautions are being undertaken by the defendant at the time the release is signed. If those precautions are changed, meaning increased by the defendant after the release is signed, the release may be unenforceable.
On appeal, plaintiffs also contend that the release is unenforceable because a release only encompasses risks that are foreseeable at the time it is signed, and it was not reasonably foreseeable that 24 Hour would intentionally increase the risk of danger to its treadmill users.
However, the plaintiff’s did not raise this argument at the trial court so the court did not rule on it. However, the court clearly thought it would be sufficient to void the release in this case.
There are two clear issues here that everyone should be aware of. The first is if the manufacturer of a product says this is how the product should be used; this can be interpreted as the standard of care and how you MUST use the product. That use of the product includes any safety information the product describes.
The second is any act that could be interpreted as fraudulent can be used to void a release. The release was not voided because the plaintiff could not read or understand it. The release was sent back to determine if the actions of the defendant were fraudulent in inducing the plaintiff to sign the release.
The final issue is the change of the risk after the release is signed. The court seems to say that at the time the release is signed the risk can be assumed by the plaintiff to be the normal risks associated with the activity or sport. If at any time after the release is signed, the actions of the defendant change or increase those risks, the release maybe void by the plaintiff.
Etelvina Jimenez et al., Plaintiffs and Appellants, v. 24 Hour Fitness USA, Inc., Defendant and Respondent.
PRIOR HISTORY: [***1] APPEAL from a judgment of the Superior Court of Sacramento County, No. 34201100096852-CUPOGDS, David I. Brown, Judge.
COUNSEL: Moseley Collins III and Thomas G. Minder for Plaintiffs and Appellants.
Bruce L. Davis and Jack C. Nick for Defendant and Respondent.
JUDGES: Opinion by Murray, J., with Blease, Acting P. J., and Hull, J., concurring.
[**230] MURRAY, J.–Plaintiffs Etelvina and Pedro Jimenez appeal from summary judgment in favor of defendant 24 Hour Fitness USA, Inc. (24 Hour), in plaintiffs’ negligence action stemming from a catastrophic injury sustained by Etelvina while using a treadmill at 24 Hour. Plaintiffs asserted that 24 Hour was grossly negligent in setting up the treadmill in a manner that violated the manufacturer’s safety instructions. 24 Hour moved for summary judgment, contending that it was not liable as a matter of law because Etelvina signed a liability release when she joined the gym. The trial court agreed and granted summary judgment.
On appeal, plaintiffs contend that the trial court erred in granting summary judgment in 24 Hour’s favor because (1) the liability release is not enforceable against plaintiffs’ claim of gross negligence; (2) the release was obtained [***2] by fraud and misrepresentation; and (3) the release only encompasses reasonably foreseeable risks and Etelvina’s injury was not reasonably foreseeable at the time she signed the release.
Plaintiffs filed a complaint against 24 Hour stating causes of action for premises [**231] liability, general negligence, and loss of consortium. The action arose out of injuries Etelvina sustained on January 16, 2011, while exercising at a 24 Hour facility in Sacramento, California. Etelvina’s expert opined that she fell backwards off of a moving treadmill and sustained severe head injuries when she hit her head on the exposed steel foot of a leg exercise machine that 24 Hour placed approximately three feet 10 inches behind the treadmill.
24 Hour filed an answer to the complaint generally denying the allegations and claiming several affirmative defenses, including the defense that plaintiffs’ claims were barred by a liability release.
At the time of her injuries, Etelvina was a member of 24 Hour. She joined 24 Hour approximately two years before the day she sustained her injury, and thereafter, she used the facilities regularly several times per week. On the day she joined, she was directed to the membership manager, Justin Wilbourn. She was then required to sign a membership agreement. However, Etelvina could not read or speak [***4] English, and Wilbourn did not speak Spanish. Wilbourn knew Etelvina did not read or speak English. Nevertheless, he did not call a Spanish-speaking employee to help him translate. Instead, he pointed to his computer screen to a figure, $24.99, indicating the membership fee, and made pumping motions with his arms like he was exercising. Etelvina understood the numbers, which are identical in Spanish, and she understood Wilbourn’s physical gestures to mean that if she paid that amount, she could use the facility. She could not read anything else. Wilbourn then pointed to the lines in the agreement for Etelvina to sign.
2 Plaintiffs also submitted a declaration by Etelvina’s sister, Emelia Villaseñor, who declared that she went through the same process at 24 Hour and was similarly misled as to the contents of the membership agreement.
Etelvina has no memory of the incident leading to her injuries. However, Laurence H. Neuman, an expert on civil engineering and accident reconstruction, investigated the incident. In the course of his investigation, Neuman determined that the 24 Hour location in question had 21 treadmill machines. In the area where Etelvina fell, “the distance directly behind the running belt of the treadmill to the closest piece of equipment was 3 feet 10 inches.” Neuman determined that other treadmills in the gym were placed with an even shorter distance between the running belts and other gym equipment, approximately three feet. These measurements reflect the same conditions present at the time of Etelvina’s injuries.
However, the treadmill manufacturer’s owner’s manual instructed in a section titled “Treadmill Safety Features”: “[I]t is important to keep the area around the treadmill open and free from encumbrances such as other equipment. The minimum space [***7] requirement needed for user safety and proper [*551] maintenance is three feet wide by six feet deep … directly behind the running belt.” (Italics added.) The manufacturer’s assembly guide for the treadmill also says to provide a minimum six-foot clearance behind the treadmill for “user safety” and maintenance. Neuman determined that none of the 21 treadmills at this 24 Hour location had a six-foot safety clearance. Neuman concluded that 24 Hour’s act of placing other exercise equipment within the six-foot safety zone increased the risk of injury to persons using the treadmills.
In his deposition, Wilbourn, the membership manager for 24 Hour, said that he did not remember meeting Etelvina, although he identified himself as the employee [**233] who assisted her based on his signature on her membership agreement. Wilbourn testified that typically, when he encountered a potential customer who only spoke Spanish, his habit and custom was to have a Spanish-speaking employee handle the signup for that potential customer.
24 Hour filed a motion for summary judgment, or in the alternative, [***9] summary adjudication, asserting that plaintiffs’ claims were barred by the release. As for the loss of consortium cause of action, 24 Hour argued the claim was barred because it was derivative of plaintiffs’ negligence and premises liability causes of action. Plaintiffs opposed the motion, contending that the release was invalid because 24 Hour was grossly negligent and because 24 Hour obtained the release through fraud. However, plaintiffs did not specifically raise the argument that the release did not encompass [*552] Etelvina’s injury because it was not reasonably foreseeable to her at the time she signed the release that 24 Hour would intentionally increase her risk of injury.
Plaintiffs argued that due to 24 Hour’s fraud in obtaining Etelvina’s signature on the release, the release was ineffective. Plaintiffs further argued that the holding in Randas v. YMCA of Metropolitan Los Angeles (1993) 17 Cal.App.4th 158, 163 [21 Cal. Rptr. 2d 245] (Randas), does not apply here, because in this case, unlike in Randas, there was overreaching and fraud. The court inquired how Etelvina could know that Wilbourn misrepresented the nature of the release if she could not understand English. Plaintiffs’ counsel replied that Wilbourn communicated with her about the purported contents of the membership [***10] agreement through gesturing and pointing at the numbers on the computer screen. The court then inquired about the gross negligence exception to enforcing releases, pointing out that plaintiffs did not specifically allege a cause of action for gross negligence in their complaint. Plaintiffs responded that under California law, there is not a distinct cause of action for gross negligence and alleging general negligence suffices.3 Plaintiffs also contended that the question of gross negligence is a question of fact to be resolved by the jury rather than a matter of law to be resolved on summary judgment. The court questioned whether there was an industry standard on the appropriate safety clearance behind treadmills. Plaintiffs contended that the industry standard is evidenced in the manufacturer’s directions and Waldon’s declaration. The court expressed concern that Waldon’s “assumption is predicated upon the fact that she was on the treadmill. If you assume she was not on the treadmill, and we don’t have any tissue or hair or blood on a piece of equipment that would allow us to pinpoint where it is, we can’t really know what was happening at the time of the accident.” The court indicated [***11] that while that circumstance did not necessarily mean defendant should prevail, it was something for the court to consider. Plaintiffs’ counsel responded that the court identified a factual dispute in the case for a jury to decide.
[**234] During oral argument in the trial court, 24 Hour focused on the question of whether there was evidence of gross negligence, claiming it was impossible to detect the cause of plaintiffs’ injuries because she could not remember what happened. The trial court observed that this might be “a question of [*553] proof at trial.” The court then asked defense counsel why Etelvina’s testimony that Wilbourn misrepresented the content of the release would not create a factual issue for trial. Defense counsel responded that there was no evidence of “an affirmative act to deceive.” The court took the matter [***12] under submission.
24 Hour contends it met its burden of showing that plaintiffs could not establish the duty element of their negligence cause of action by producing a valid release and the burden thus shifted to plaintiffs to show a triable issue of material fact. (Cf. Aguilar, supra, 25 Cal.4th at p. 849.) 24 Hour contends that plaintiffs failed to meet this burden and, accordingly, summary judgment was appropriate. Conversely, plaintiffs contend that there are triable issues of fact regarding the question of whether 24 Hour’s conduct constituted gross negligence, which would preclude 24 Hour’s reliance on the release to absolve it from liability. 24 Hour responds that the question of gross negligence was properly decided as a matter of law because plaintiffs’ allegation of gross negligence was unsupported in their summary judgment pleadings. Viewing the evidence in a light most favorable to plaintiffs, liberally construing that evidence and resolving all doubts in their favor, we disagree with 24 Hour.
[**237] 24 Hour contends that there was no industry standard regarding a treadmill safety zone. They offer no cases or examples of any industry standard that violates a manufacturer’s safety directions. Indeed, it could be reasonably inferred that it is unlikely an industry would develop a standard that violates the express safety directions of the manufacturer. Plaintiffs, on the other [***19] hand, presented three pieces of evidence indicating a possible industry standard on treadmill safety zones: (1) the treadmill manufacturer’s owner’s manual instructed in its “Treadmill Safety Features” section that “[t]he minimum space requirement needed for user safety and proper maintenance is three feet wide by six feet deep” (italics added); (2) the manufacturer’s assembly guide for the treadmill also instructs that the treadmill requires a minimum six-foot-deep clearance behind it “for user safety and proper maintenance” (italics added); and (3) plaintiffs’ expert, Waldon, declared that “[f]or the safety of the users and in order to minimize injury, it is important that a safety zone behind the treadmill be kept clear of other machines and obstacles so that users falling off or pushed off the rear of the treadmill do not strike such objects,” and he opined that 24 Hour’s act of placing other exercise equipment inside the safety zone “greatly increased the risk of injury to [Etelvina].” This evidence is similar to the evidence presented in Rosencrans. While Waldon did not expressly use the words “common practice” or [*557] “industry standard,” such is an inference that his declaration reasonably [***20] supports, particularly when viewed in tandem with the manufacturer’s safety directions.
(3) In our view, based on the evidence plaintiffs presented, a jury could reasonably find that (1) it is standard practice in the industry to provide a minimum six-foot safety zone behind treadmills, based on the owner’s manual, assembly guide, and Waldon’s declaration as an expert; (2) 24 Hour did not provide this minimum six-foot safety zone, as declared by Neuman; and (3) the failure to provide the minimum safety zone was an extreme departure from the ordinary standard of conduct, as implied in Waldon’s declaration. Accordingly, plaintiffs created a triable issue of fact as to whether the failure to provide the minimum six-foot safety zone constituted an extreme departure from the ordinary standard of conduct.
While the issue of whether there has been gross negligence is generally a triable issue of fact, we recognize that such is not always the case. (See Decker, supra, 209 Cal.App.3d at p. 358.) For example, in a recent case involving 24 Hour, the Court of Appeal affirmed summary judgment grounded in part on the trial court’s determination that there was no triable issue of fact as to gross negligence. (Grebing v. 24 Hour Fitness USA, Inc. (2015) 234 Cal.App.4th 631, 639 [184 Cal. Rptr. 3d 155] (Grebing).) The contrast to our [***21] case supports our conclusion that, looking at the evidence in a light most favorable to plaintiffs, there is a triable issue of fact as to gross negligence in this case.
Here, unlike in Grebing where there was no notice, 24 Hour knew it was violating the manufacturer’s express safety directions when it deliberately arranged the gym equipment without providing a six-foot safety zone for the treadmills. It can be inferred that 24 Hour did so for the purpose of placing more machines into its facility to accommodate more members to make more money. And unlike in Grebing, where 24 Hour acted reasonably by conducting daily equipment inspections, there were no mitigation measures that would have prevented the injury plaintiffs alleged occurred here. We are not persuaded by 24 Hour’s argument that because it provided shock-absorbing flooring materials, [***23] it exhibited “some care” and a jury would be precluded from finding gross negligence. A shock-absorbing floor makes little difference when it is covered with gym equipment upon which members could fall and severely injure themselves. Thus, we cannot agree that this purported mitigation measure precludes a jury finding of gross negligence.
In reaching our conclusion, we also reject 24 Hour’s argument, as adopted by the trial court, that “the provision of three to four feet of space as opposed to the recommended six feet cannot, as a matter of law, constitute gross negligence as it does not reflect ‘an extreme departure from the ordinary standard of conduct.'” The misdirected focus on the two-to-three-foot difference between 24 Hour’s spacing and the recommended minimum spacing impliedly suggests that such difference was negligible and not “an extreme departure.” However, when one thinks of the minimum safety zone recommended by the treadmill manufacturer in terms of the height of adult human beings and the high likelihood of a person falling off a treadmill impacting nearby equipment as close as three feet, it seems clear that the reduced zone established by 24 Hour here can hardly be [***24] considered a “safety” zone at all. Accordingly, it strikes us that a departure of two to three feet from the recommended minimum six-foot safety zone makes a great difference under these circumstances. Without any expert testimony indicating otherwise and in light of plaintiffs’ expert’s declaration corroborating the manufacturer’s directions and the financial motivation that can be inferred from the evidence, we cannot agree that as a matter of law, the spacing of the machines demonstrates at least scant care and is not an extreme departure from the ordinary standard of conduct.
24 Hour cites Decker as a comparable case on gross negligence. In Decker, a surfer became entangled in the tether of a submerged lobster trap and drowned after the city pursued an antiquated surf rescue method, the “lifeline rescue method.” (Decker, supra, 209 Cal.App.3d at pp. 352-353, 360.) There was evidence that the rescue personnel arrived promptly and made diligent efforts to attempt to rescue the surfer both with the sheriff’s dive team and with a helicopter, [***25] but the dive team used a rescue method disfavored for surf rescues. (Id. at pp. 360-361, 363.) The court reasoned that this evidence “could support a finding that use of the lifeline rescue method is a disfavored surf rescue method and would not be used by an experienced, trained surf rescuer but it does not support a finding the sheriff’s dive team was grossly negligent for having used this method given their lack of training or experience in surf rescue.” (Id. at p. 360, italics added.) The Decker court also noted that the plaintiff did not contest the validity of the sheriff’s first rescue attempt with the helicopter, which also failed. (Id. at pp. 360-361.) The failure to train for and use a specialized rescue method during an otherwise diligent rescue effort that included another undisputed rescue method is very different from 24 Hour’s failure to follow the treadmill manufacturer’s explicit directions to maintain a minimum six-foot safety zone. The conduct in Decker was, at best, passive negligence by people who did not know any better and did not create or even increase the risk of injury whereas in our case defendant’s conduct actively created or increased the risk of injury to treadmill users by deliberately setting up the [***26] equipment in a dangerous manner.
DeVito is distinguishable on several bases. First, in this case, plaintiffs here did allege facts in their summary judgment opposition which support a finding of gross negligence, as discussed [***27] ante. Second, as in Decker, the plaintiff in DeVito did not allege facts indicating that the defendant actively [*560] created or increased the risk of harm. Instead, the plaintiff alleged that the state failed to “‘guard or warn of [a] known dangerous condition,'” which would not ordinarily rise to the level of gross negligence. (DeVito, supra, 202 Cal.App.3d at pp. 267, 272.) Third, and significantly, the court’s opinion in DeVito focused on the plaintiff’s failure “to guard or warn” argument because the gross negligence argument was barely raised and not supported in the plaintiff’s argument on appeal. (See id. at p. 272.) [**240] The court noted, “We could, but choose not to, ignore this contention since it is set forth in a single sentence of appellant’s opening brief, unsupported by either argument or authority.” (Id. at fn. 7.) Accordingly, DeVito provides little analysis of the gross negligence exception to liability releases and equally little support to 24 Hour’s position.
A third case cited by 24 Hour is even less helpful. Eastburn, supra, 31 Cal.4th 1175, involved a claim of gross negligence based on a 911 operator putting the plaintiff on hold. An injured child and her parents sued, contending that the child suffered injuries because of the failure to provide prompt emergency response to [***28] the 911 call. (Id. at p. 1179.) Our high court affirmed the trial court’s finding that the plaintiffs would be unable to allege gross negligence to amend their defective complaint. (Id. at pp. 1179, 1185-1186.) On this point, the court wrote: “Plaintiffs’ briefs before the Court of Appeal made the additional allegation that the 911 dispatcher put them ‘on hold’ during their telephone conversation, but such conduct would hardly amount to gross negligence or bad faith. The case law has defined gross negligence as ‘”the want of even scant care or an extreme departure from the ordinary standard of conduct.”‘ [Citations.] Nothing in plaintiffs’ pleadings or appellate briefs points to such extreme conduct. Accordingly, the trial court properly sustained the demurrer without leave to amend.” (Id. at pp. 1185-1186.) Eastburn provides no factual analogue suitable for comparison to our case.
At oral argument, in addition to Grebing, supra, 234 Cal.App.4th 631, 24 Hour cited two other recent cases, which we also find distinguishable. In Honeycutt v. Meridian Sports Club, LLC (2014) 231 Cal.App.4th 251 [179 Cal. Rptr. 3d 473], the plaintiff sued a sports club for a knee injury she sustained while attempting a kicking maneuver in a kickboxing class taught by a personal trainer. (Id. at pp. 254-255.) The trainer attempted to correct the plaintiff’s form by holding her kicking leg while he instructed [***29] her how to pivot her planted leg. (Ibid.) To support her claim that the defendant was grossly negligent, the plaintiff presented an expert declaration asserting that “an instructor should not touch the student, and instead should demonstrate and verbalize the maneuver and regress to an easier maneuver if the kick was too difficult for the student’s skills.” (Id. at p. 259.) On appeal from summary judgment in the defendant’s favor, the Court of Appeal reasoned that there was no triable issue of fact as to gross negligence because “[a] mere [*561] difference of opinion as to how a student should be instructed does not constitute evidence of gross negligence.” (Id. at p. 260.) This strikes us as a quintessential case of, at most, ordinary negligence. Unlike our case, there was no evidence that the defendant violated something like an industry standard, or manufacturer’s safety directions or otherwise made an extreme departure from the ordinary standard of conduct.
[**242] We emphasize that “we are not passing judgment upon the merits of plaintiffs’ allegations; rather, we are viewing the allegations [***33] in the light most favorable to plaintiffs, as required by the law.” (Rosencrans, supra, 192 Cal.App.4th at p. 1089.) A jury may very well conclude that Etelvina was not injured in the manner alleged, that there was no industry standard on treadmill safety clearances, and that 24 Hour’s conduct did not rise to the level of gross negligence, but we are unwilling to reach these conclusions as a matter of law based on the record before us. In a case involving disputes of fact such as how and where Etelvina fell and whether there is an industry standard on treadmill safety zones, summary judgment is a “drastic remedy.” (Mateel Environmental Justice Foundation v. Edmund A. Gray Co. (2003) 115 Cal.App.4th 8, 17 [9 Cal. Rptr. 3d 486].) Accordingly, we conclude that the trial court erred in ruling that plaintiffs did not present a triable issue of fact regarding whether 24 Hour engaged in gross negligence.
On appeal, plaintiffs argue that 24 Hour failed to conclusively establish the enforceability of the release because they produced evidence that Wilbourn did not act in good faith and made affirmative misrepresentations to Etelvina through nonverbal gestures and by pointing to the monthly payment amount on his computer screen. Additionally, plaintiffs point out Wilbourn violated his own policy as the membership manager of referring Spanish-speaking customers to sign up with Spanish-speaking employees.6 24 Hour responds that it owed no duty to translate or explain the agreement to Etelvina, and [***35] the material facts alleged by plaintiffs do not raise a triable issue of whether Wilbourn misrepresented the contents of the agreement.
6 Plaintiffs repeatedly refer to this as a 24 Hour policy, but citations to Wilbourn’s deposition reveal that the questions directed toward him and his answers related to what he did and his habit and custom.
(5) Here, if a jury were to be persuaded that Wilbourn made misrepresentations to Etelvina about the contents of the agreement by making nonverbal gestures indicating that what she was signing related only to being allowed to exercise if she paid the price on the computer screen, it would be entitled to find that Etelvina’s signature on the release was produced by misrepresentation and that the release is not enforceable against her. (See Seeger v. Odell (1941) 18 Cal.2d 409, 414 [115 P.2d 977] [one [HN12] who has been induced by fraudulent misrepresentations to sign agreement is entitled to have agreement set aside]; Blankenheim v. E. F. Hutton & Co. (1990) 217 Cal.App.3d 1463, 1474 [266 Cal. Rptr. 593] [same]; see [***37] also American T. Co. v. California etc. Ins. Co. (1940) 15 Cal.2d 42, 65 [98 P.2d 497] [“Regardless of whether one is under a duty to speak or disclose facts, one who does speak must speak the whole truth, and not by partial suppression or concealment make the utterance untruthful and misleading.”].) Thus, we must determine whether, with all facts and inferences construed in plaintiffs’ favor, the conduct shown by plaintiffs’ evidence could be found to constitute fraud. If so, then it is a question of fact for the jury to determine whether the release in this case was ineffective.
24 Hour relies heavily on Randas, supra, 17 Cal.App.4th 158, arguing that under Randas, a case involving a release signed by a person who did not speak English, it had no duty to translate or explain the membership agreement to Etelvina and that Etelvina had no one to blame but herself. Randas does not help 24 Hour because there was no claim of fraud or overreaching in that case and the releasee had no reason to think the releaser could not read the release. Indeed, the Randas court made a point of those circumstances, specifically noting, “Appellant made no claim of respondent’s fraud or overreaching. Nor did appellant claim that respondent had reason to suspect she did not or could not read the release she had signed and which in full captions above and below her signature stated: [***43] ‘I Have Read This Release.'” (Id. at p. 163.) Here, plaintiffs’ theory is fraud and overreaching. And it is clear that Wilbourn knew Etelvina could not and did not read the release.
Blease, Acting P. J., and Hull, J., concurred.
Do you have contracts with all of your athletes? Manufacturers who provide more than swag to athletes may be sued without a written agreement.
In this case the manufacturer one because the damages were not able to be proven, however, this is just the tip of the iceberg on what could happen. What if the rider was injured, and you were their largest contributor to their income?
Plaintiff Claims: : unauthorized use of name and portrait or picture in violation of Mass. Gen. Laws ch. 214 § 3A (Count I); unfair and/or deceptive business practices in violation of Mass. Gen. Laws ch. 93A, §§ 2 & 11 (Count II); defamation (Count III); negligent misrepresentation (Count IV); unjust enrichment (Count V); promissory estoppel (Count VI); and intentional misrepresentation (Count VII).
The plaintiff was a very talented BMX rider starting at a very early age. The defendant started sponsoring him at age 11 in 2007. That sponsorship continued for five years until 2012 when the plaintiff moved on to another sponsorship. During that time, the sponsorship started as a bike and other equipment and grew to a monthly income and travel expenses. During that time the plaintiff wore the defendant’s logos and sent photographs and videos to the defendant to be used on their website.
The plaintiff one year flew out to the defendants, at the defendant’s expense to be photographed for the defendant’s catalog. The defendant started asking for in 2010 and was told that he had a great career ahead of him.
Prior to receiving income, the plaintiff and defendant did not have any contract between them. Once the defendant started receiving a monthly income the plaintiff signed a Team Rider Sponsorship Agreement. The agreement was signed by the plaintiff’s father on behalf of the plaintiff. The agreement provided the plaintiff with a monthly payment, and the defendant got unlimited promotional use of the plaintiff’s name and likeness.
At no time, was the plaintiff restricted from receiving sponsorship from other manufacturers. Eventually, the plaintiff was picked up by other manufacturers, including other bike manufacturers. Eventually, he went to one of the manufacturers as a high-paid rider and left the defendant. Soon thereafter the plaintiff, by and through his father, sued the defendant. The claims total seven counts.
and intentional misrepresentation (Count VII).
Basically, the plaintiff sued to get more money believing that he was not compensated enough by the defendant for his work prior to leaving. He did not win any of these arguments. The judge granted the defendants motion for summary judgment.
…the defendant was at fault for the publication of a false statement regarding the plaintiff, capable of damaging the plaintiff’s reputation in the community, which either caused economic loss or is actionable without proof of economic loss.
The plaintiff based his claims on the theory that the defendant did not change the photos on its website fast enough to match the growth of the plaintiff and his riding larger bikes. For a year or so after he had advanced from a 16” (wheel size) bike to 18” then 20” bikes he was pictured on the website riding 16” bikes.
Although Rogatkin admits that the accused material was accurate and non-defamatory when published, he contends that as he grew in age and skill, his static portrayal by Raleigh took on a defamatory undertone.
Because the information was valid at the time it was posted, and the plaintiff’s date of birth was on the site, the court found no major issue with not changing photographs as quickly as the plaintiff wanted. The court even had fun with this argument.
Although Raleigh did not update Rogatkin’s biography with the march of time (the court knows of no duty the law imposes to do as much), it published Rogatkin’s accurate date of birth on the same page — a reasonable assurance that the public would never confuse Rogatkin with, say, Peter Pan or Benjamin Button.
More importantly the plaintiff could not offer any evidence showing that by failing to change the photographs, he had suffered an injury.
The court then had fun and brought in Shirley Temple in its analysis of the negative publicity claimed by the plaintiff.
The publication of Rogatkin’s age (12) and characterizing him as a “kid” in a biography is no more susceptible to a defamatory meaning than biographical references to Ambassador Shirley Temple as a child actor or as “America’s Little Darling.
A biography, like a photograph, is a faithful snapshot of a person taken at a particular time in his or her life.
The court also looked at the argument made by the plaintiff as one of not suffering injury from not showing him riding larger bikes, but of failing to post more images of him on larger bikes, which could not be actionable.
Rogatkin alleges that Raleigh’s continued publication of images of him as a 16-inch bike rider led to ridicule and scorn because he was not shown riding a larger bike. This is not an objection to the publications, but to the lack of publication of photos showing Rogatkin riding larger bikes. Rogatkin has not identified any support for the novel proposition that the absence of publication may form the basis of a defamation claim.
The court then looked at the first count, unauthorized use of the name and image of the plaintiff.
The statute at issue allows a private right of action when an image had been used for commercial advertising without the consent of the person. The defendant argued that the emails between them showed consent to use the images. The court agreed.
…Rogatkin does not disagree that he condoned Raleigh’s use of his name and images for purposes of advertising at the time of publication, or that he attended the various photo shoots (such as the one in Seattle in 2008) with any expectation other than that his name and image would be used by Raleigh to promote sales of its bikes.
Next the court took on claims IV, VI and VII, Intentional/Negligent Misrepresentation, and Promissory Estoppel.
Under Massachusetts’s law to win a claim of misrepresentation, the plaintiff had to show false statement that induced him to do something.
However, even if the defendant had made a false representation, the plaintiff had to prove he was worse off based on the false representation.
…a plaintiff must allege that (1) a promisor makes a promise which he should reasonably expect to induce action or forbearance of a definite and substantial character on the part of the promisee, (2) the promise does induce such action or forbearance, and (3) injustice can be avoided only by enforcement of the promise.
The plaintiff could have rejected the sponsorship from the defendant, and the plaintiff was free to contract with other manufacturers for sponsorship.
On top of that, the plaintiff could not prove a promissory estoppel claim because he could not prove any terms or elements to create a legal claim.
Count V, unjust enrichment was reviewed by the court next.
(3) the acceptance or retention of the benefit by the defendant under circumstances which make such acceptance or retention inequitable.
Damages from an unjust enrichment claim are the disgorgement of the property unjustly appropriated.
Because unjust enrichment is a theory of equitable recovery, and not a separate cause of action, a court may not order restitution as a form of damages; it may only require a party to disgorge property that has been wrongfully appropriated from the rightful possession of the other party.
First because the relationship between the parties was voluntary there were no fraud or “unjust” actions by the defendant. On top of that, the plaintiff benefited from the relationship just as the defendants did.
He also benefited materially from the relationship in terms of equipment, gear, and travel expenses. If Rogatkin found the terms of his association with Raleigh unsatisfactory, he was free to renegotiate, or leave to pursue other opportunities (both of which he eventually did). Because Raleigh did not unfairly retain any benefit conferred by Rogatkin,….
Here again, the plaintiff could show no damages nor could he even show injury in this case.
The court looked at Count II then, Unfair and/or Deceptive Business Practices under Chapter 93A, a Massachusetts statute.
Here again, the plaintiff did not successfully argue this claim because he could not prove that the defendant was unethical, unscrupulous and a fraud.
Rogatkin has not shown that Raleigh’s actions fell within “the penumbra of some common-law, statutory, or other established concept of unfairness . . . or [was] immoral, unethical, oppressive or unscrupulous . . . [or] cause[d] substantial injury to consumers (or competitors or other businessmen).
These arguments were all based in fraud or contract. In all cases, the damages cannot be what the defendant got from third parties but what it cost the plaintiff in dealing with the defendant. Here the plaintiff could not show any damages that qualified, in fact, the court found the plaintiff had benefited from the relationship and at worse was a bad negotiator.
Once you put someone’s image on your website or your give something, specifically to someone based upon their relationship with your product you better have that relationship in writing.
Once you hand product to someone to sue in an effort to promote your product and create a long-term relationship with that person that is not defined by other facts, such as product testers, writers, reviewers, etc., you might look at immortalizing that relationship in writing.
Most states have laws concerning the unauthorized use of someone’s likeness without their permission. That is an easy reason to see why you should have an agreement.
The facts here are another reason. A written contract outlining the relationship from the beginning would have eliminated this lawsuit.
However, this can get worse.
The IRS wants to know what your relationship is. Without an agreement, the IRS is free to determine that relationship on its own with little help. (Although a contract is not persuasive, it helps when dealing with the IRS.) If the sponsored athlete is only sponsored by you and uses your equipment and does not pay taxes, the IRS can look to you for failing to pay withholding for the “employee.” The IRS wants it money and will work hard to get it from anyone who can write a check easily.
Another group that wants money is the athlete’s health insurance carrier or the unpaid hospital and doctors if the athlete does not have any insurance. The health insurance carrier through its subrogation clause can look to anyone it believes is legally responsible for the damages it paid out for the injured athlete’s medical bills. The insurer may see the action as the same way the IRS does; the injured athlete was an employee and should have been covered under your worker’s compensation insurance. A successful lawsuit on this issue will not only cost you money in paying the health insurance company, but double more for penalties to your worker’s comp carrier for not listing the athlete.
The health insurance carrier could also come after you if it believes the bike or another product was defective. Again, a contract with the athlete would eliminate both arguments.
Unpaid medical bills can also trigger claims based on either an employee theory or on the legal theory that you were legally responsible for encouraging the athlete.
It is easy to get these contracts written. You need to specify general issues like medical coverage, health insurance, taxes and the legal definition of the parties and that relationship. More importantly you need to define what you are going to do and all limits to that relationship so that no matter who or what, they cannot exceed the limits placed in the agreement.
You want to get your product out there, and you want to help up-and-coming athletes. However, taking the time to establish legally the relationship will make everyone’s life easier from the start.
Who knows, fifty years from now, that signature on an athlete’s first contract might have value in itself.
Lawsuit claims that race organizer; make money from volunteers and volunteers should be paid. Entire US race and event “business” could change or disappear.
Most events that we love to participate in, attend or watch are owned by for-profit corporations. They make money for a business. Those events are dependent upon hundreds if not thousands of volunteers. Many state or imply a charity, whose name is in the title of the event is the reason for the event, and thus the volunteers are working for the charity.
This lawsuit says that is not quite so. In fact, this lawsuit says most of what I believed and probably a lot of what you believe about these events are not true.
The lawsuit on its face says that the volunteers at these events were misled and should have been paid. On its face, it’s hard to ask for money when you sign up as a volunteer. You agree to volunteer and you are a volunteer, and you don’t get paid.
· The entire operation is fraudulent.
· The volunteers were recruited to provide community service when, in fact, they were not, they were working for a for-profit corporation, not a charity.
· Charities pay to have their name attached to the event.
· The more a charity pays, the more the charity is recognized by the event.
· Teams that raise money for these events Charites, the base money goes to the event, and only the money raised over the minimum goes to the charity.
· The event then uses the charities name to recruit volunteers for the event.
Is the plaintiff going to win the lawsuit? I have no idea, but allegations of fraud change litigation, throw out the normal defenses and generally create a different courtroom drama. It is never good to be defending someone who looks bad.
However, the major impact may have already occurred. Will people volunteer to sign up for these events as volunteers? Will charities continue to associate with these events and will those charities be linked with the fraud or for the good they do?
Without the thousands of volunteers, these events won’t happen. Entry fees will either skyrocket or go away. Charities may no longer be associated with any of these events because they are simply bad news.
However, I think this lawsuit may have a chance; the plaintiff is an associate professor at the Saint Louis University School of Law.
The damage is already done. Those races and events that have been upfront from the beginning are not going to be affected except by a few volunteers who are not paying attention or confused. However, the big events which rely on thousands of volunteers are either going to change, evolve or go away.

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