Source: https://business.uq.edu.au/profile/53/charmine-hartel
Timestamp: 2019-04-22 20:05:11+00:00

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Professor Charmine E. J. Härtel (PhD) is Chair of Inclusive Organisational Leadership and Employment at The University of Queensland Business School, Brisbane, Australia and Co-Director of the Queensland Neurodiversity Hub. Her current research programs address: Inclusive leadership, workplace culture and employment practices; Strength-oriented human resource management practices; Positive Organisational Development; Occupational health psychology; Neurodiversity and autism employment models; Ethnic minority entrepreneurship and family businesses. She is an acknowledged preeminent scholar-practitioner in her field and recipient of numerous honours, awards, and fellowships recognizing her contributions to knowledge, education, and practice. She is an elected Fellow of the Australian Academy of Social Sciences (ASSA), Queensland Academy of Social Sciences (QSSA), the (US) Society for Industrial and Organizational Psychology (SIOP), the Australian and New Zealand Academy of Management (ANZAM), and the Society for Organizational Behavior in Australia (SOBA) as well as Professional Fellow of the Australian Institute of Management (AIM) and Australian Human Resources Institute (AHRI). Her awards include the Australian Psychological Society's prestigious Elton Mayo Award for scholarly excellence, the Martin E. P. Seligman Applied Research Award, and the Australian and New Zealand Academy of Management (ANZAM) Research Supervision Excellence Award. She is the awardee of some AUD$3million in Australian Research Council (ARC) grants and $1 million for commissioned research. She is past President of ANZAM, Founder and Chair of the Senior HRM Executives Roundtable, Co-Founder of the Key Centre for Human Factors and Applied Cognitive Psychology, Co-Founder and Co-Organizer of the International Conference on Emotions and Organizational Life, and Past Division Chair and Executive Team Member of the Gender and Diversity in Organizations Division of the U.S. Academy of Management (comprising 770 U.S. members & 401 non-US members).
What organizational qualities and practices contribute simultaneously to economic, ecological, and human health and wellbeing for all stakeholders including workers, customers, and the community?
What leadership qualities and practices do such organizations require and how can these be fostered?
How can we improve wellbeing at work and the availability of healthy, meaningful work for all members of society?
Professor Härtel takes a strengths-based strategic approach to career and organization development, which she has written widely on, including her book aimed at educators and practitioners, "Human Resource Management" (Pearson). Together, with colleagues, she has published numerous research-based books, government and industry reports, and journal articles on leadership, employment practices, organizational culture, team climate, and work processes and conditions that enhance employee health, safety, wellbeing, inclusion, and productivity. Her work appears in over 70 book chapters and encyclopedia entries and over 100 refereed journal articles including Academy of Management Review, Journal of Applied Psychology, Leadership Quarterly, Human Relations, British Journal of Industrial Relations, and Journal of Management. She is Series Co-Editor of Research on Emotion in Organizations and primary author of a wholly original Australian HRM textbook (Pearson), shortlisted across all university disciplines for the Australian Awards for Educational Publishing. She is past Editor in Chief of Journal of Management & Organization (the official journal of the Australian and New Zealand Academy of Management), past Associate Editor of Academy of Management Learning & Education and Journal of Managerial Psychology, and current editorial board member on numerous journals including Organizational Psychology Review, Human Relations, and British Journal of Management. The scholarly impact of her work is demonstrated by over 4100 citations in Google Scholar since 2013 (overall h-index=39; i10-index=113) and over 1400 citations in Scopus (h = 14), receipt of 16 best paper awards, inclusion of her 2002 piece in the top 50 most cited articles of the decade for Leadership Quarterly, as well as the award of over AUD$3million in Australian Research Council (ARC) grants and AUD$1 million commissioned research.
In addition to her high-impact research, Professor Härtel is widely regarded as a leader in the development of early career scholars, which has been formally recognized with the prestigious Janet Chusmir Service Award from the (US) Academy of Management, supervisor awards from two universities (Monash, Deakin), and the ANZAM Research Supervision Excellence Award. Her former PhD students hold positions in both academia (e.g., UQ, Monash, Griffith, Deakin, Swinburne, Flinders, RMIT, Macquarie, Sunway Malaysia, Renmin University China) and practice (e.g., Infosys, Amcor, Australian Centre for Corporate Social Responsibility).
Lu, Yu, Samaratunge, Ramanie and Härtel, Charmine E. J. Skilled migration, expectation and reality: Chinese professionals and the global labour market. Farnham, Surrey, United Kingdom: Gower, 2015.
Hartel, Charmine E. J. and Fujimoto, Yuka Human Resource Management 3rd ed. Frenchs, NSW Australia: Pearson Education, 2014.
Härtel, Charmine E. J. and Fujimoto, Yuka Diversity climate of openness in a workplace: Culturally diverse workgroup outcomes. Saabrucken, Germany: Lambert Academic Publishing, 2010.
Härtel, Charmine E. J. and Fujimoto, Yuka Human Resource Management 2nd ed. Frenchs Forest, NSW, Australia: Pearson Education Australia, 2010.
Härtel, Charmine E.J., Fujimoto, Yuka, Strybosch, Victoria E. and Fitzpatrick, Karen Human resource management : Transforming theory into innovative practice. Australia: Pearson Education Australia, 2007.
Krzeminska, Anna, Lim, Joel and Hartel, Charmaine E. J. (2018). Psychological capital and occupational stress in emergency services teams: empowering effects of servant leadership and workgroup emotional climate. In Laura Petitta , Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred Zerbe (Ed.), Individual, relational, and contextual dynamics of emotions (pp. 189-216) Bingley, United Kingdom: Emerald Group Publishing.
Roux, M. and Hartel, C. E. J. (2018). The cognitive, emotional, and behavioral qualities required for leadership assessment and development in the new world of work. In Laura Petitta, Charmine E. J. Härtel, Neal M. Ashkanasy and Wilfred Zerbe (Ed.), Individual, relational, and contextual dynamics of emotions (pp. 59-69) Bingley, United Kingdom: Emerald Group Publishing.
Hartel, Charmine E. J., Hartel, Jasmin C. R. and Ramburuth, Prem (2017). Religious diversity, identity and workplace inclusion. In J. Syed, A. Klarsfield, C. E. J. Hartel and F. Ngunjiri (Ed.), Religious Diversity In The Workplace: Conflict, Harmony And Performance (pp. 60-80) Cambridge, United Kingdom: Cambridge University Press.
Hartel, Charmine E.J. and O'Connor, Jennifer M. (2015). Disabled persons in the workplace. In Jawad Syed and Mustafa Ozbilgin (Ed.), Managing Diversity and Inclusion: An International Perspective (pp. 215-243) Los Angeles, CA United States: Sage.
Hartel, Charmine E.J. (2015). Toxic leadership - psychopaths and psychopathic behviour in organizations. In Philip Crisp (Ed.), So you want to be a leader: influential people reveal how to succeed in public life (pp. 161-170) Ormond, Melbourne, VIC Australia: Hybrid Publishers.
Pearman, Graeme and Hartel, Charmine (2010). Climate change: Are we up to the challenge?. In Imogen Jubb, Paul Holper and Wenju Cai (Ed.), Managing climate change: Papers from the GREENHOUSE 2009 Conference (pp. 1-15) Collingwood, VIC., Australia: CSIRO Publishing.
Kirsch, Christina and Hartel, Charmine E. J. (2010). Managing diversity, social inclusion and change in the workplace. In Julia Connell and Stephen Teo (Ed.), Strategic HRM: Contemporary issues in the Asia Pacific Region (pp. 256-283) Prahan, Victoria: Tilde University Press.
Hartel, Charmine E. J., Lloyd, Shannon and Singhal, Divya (2010). Intercultural competencies across cultures: Same or different?. In Jawed Syed and Mustafa F. Ozbilgin (Ed.), Managing cultural diversity in Asia: A research companion (pp. 192-223) Cheltenham, U.K. ; Northampton, MA, U.S.A.: Edward Elgar.
Courmadias, Nadine, Fujimoto, Yuka and Härtel, Charmine E. J. (2010). Japanese equal employment opportunity law: Implications for diversity management in Japan. In Mustafa F. Özbilgin and Jawad Syed (Ed.), Managing Gender Diversity in Asia: A Research Companion (pp. 104-118) Cheltenham, U.K. ; Northampton, MA, U.S.A.: Edward Elgar.
Hartël, Charmine E. J., Ma, Ruby M. M. and As-Saber, Sharif (2010). When east meets west: Managing Chinese enterprise relationships through guanxi-based diversity management. In Jawad Syed and Mustafa F. Özbilgin (Ed.), Managing cultural diversity in Asia: A research companion (pp. 224-247) Cheltenham, Gloucester, U.K.: Edward Elgar Publishing.
Youngsamart, Daungdauwn, Fisher, Greg and Hartel, Charmine E. J. (2010). Diversity in management in Thailand. In Jawad Syed and Mustafa F. Ozbilgin (Ed.), Managing cultural diversity in Asia: A research companion (pp. 416-432) Cheltenham, U.K. ; Northampton, MA, U.S.A.: Edward Elgar.
Härtel, C. E. J., Kimberley, N. and McKeown, T. (2009). Positive Leadership. In Contemporary Perspectives on Leadership: Focus and meaning for Ambiguous Times (pp. 75-90) Prahran, Australia: Tilde University Press.
Härtel, Charmine E. J., (2008). How to build a healthy emotional culture and avoid a toxic culture. In Neal M. Ashkanasy and Cary L. Cooper (Ed.), Research companion to emotion in organizations (pp. 575-588) Cheltenham, United Kingdom: Edwin Elgar Publishing.
Härtel, C. E. J. (2006). In love at work. In Carolyn Barker and Alexandra Payne (Ed.), Love@work : How loyalty, humanity, spirituality, inspiration, communication and intimacy affect business and the workplace (pp. 65-90) Austraila: Wiley.
Panipucci, D. and Härtel, C. E. J. (2006). Positive disobedience: When norms prescribe the exclusion of dissimilar others. In Antonella Delle Fave (Ed.), Dimensions of well-being : research and intervention (pp. 241-253) Milan, Italy: FrancoAngeli.
Pizer, M. and Härtel, C. E. J. (2006). The positive impact of high quality LMX on career-related hope. In Antonella Delle Fave (Ed.), Dimensions of well-being: Research and intervention (pp. 208-225) Milan, Italy: FrancoAngeli.
Fujimoto, Yuka, Härtel, Charmine E. J. and Panipucci, Debra (2005). Emotional experience of individualist-collectivist workgroups: Findings from a study of 14 multinationals located in Australia. In C.E.J. Hartel, W.J. Zerbe and N. M. Ashakansy (Ed.), Emotions in Organizational Behavior (pp. 87-112) Mahwah, NJ: Lawrence Erlbaum Associates, Inc..
White, Mona, Härtel, Charmine E. J. and Panipucci, Debra (2005). Understanding cross-cultural negotiation: A model integrating affective events theory and communication accommodation theory. In Charmine E.J. Härtel, Wilfred J. Zerbe and Neal M. Ashkanasy. (Ed.), Emotions in organizational behavior (pp. 167-182) Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
Zerbe, W. J and Härtel, C. E. J. (2005). A bounded emotionality perspective on work characteristics. In C.E. J. Hartel, W. J. Zerbe and N. M. Ashkanasy (Ed.), Emotions in Organizational Behavior (pp. 287-291) Mahwah, New Jersey: Lawrence Erlbaum Associates.
Härtel, Charmine and Tilton, eter. (2005). Australia and online learning: Lessons for effective implementation. In Marcus Powell (Ed.), Skill formation and globalization (pp. 115-128) Aldershot, England ; Burlington, VT: Ashgate Publishing.
Pizer, M. K. and Härtel, C. E. J. (2005). For better or worse: Organizational culture and emotions. In C.E.J. Hartel, W.J. Zerbe and N. M. Ashakansy (Ed.), Emotions in Organizational Behavior (pp. 335-354) Mahwah, NJ, United States: Lawrence Erlbaum Associates, Inc. .
Wilson-Evered, Elisabeth, Härtel, Charmine and Neale, Matthew (2004). Leadership and innovation : Surfacing synergies among constructs and theories. In Abby Ghobadian, Nicholas O'Regan, David Gallear and Howard Viney (Ed.), Strategy and performance : Achieving competitive advantage in the global market place (pp. 268-288) London, UK: Middlesex University Business School.
Härtel, Charmine, Kibby, Leigh and Pizer, Michelle (2003). Intelligent emotions management. In Dennis Tourish and Owen Hargie (Ed.), Key Issues in organisational communication (pp. 130-143) London , U. K.: Routledge.
Härtel, C. E. J., Hsu, Alice C. F and Boyle, Maree V. (2002). A conceptual examination of the causal sequences of emotional labor, emotional dissonance and emotional exhaustion: The argument for the role of contextual and provider characteristics. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in a changing workplace (pp. 251-275) Armonk, New York: M.E Sharpe.
Paterson, Jan M. and Härtel, Charmine E. J. (2002). An integrated affective and cognitive model to explain employees' responses to downsizing. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in a changing workplace (pp. 25-44) Armonk, New York: M.E Sharpe.
Härtel, Charmine E. J., and Zerbe, Wilfred J. (2002). Myths about emotions during change. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in a changing workplace (pp. 70-76) Armonk, New York: M.E Sharpe.
Wilson-Evered, E. and Hartel, C. (2001). Creating a climate for innovation: A participative approach. In Effective change management using action learning and action research: Concepts, frameworks, processes, applications (pp. 209-221) Lismore, NSW: Southern Cross University.
Hartel, C. E. and Zerbe, W. (2000). Commentary: Reconciling research findings. In Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe (Ed.), Emotions in the Workplace: Research, Theory and Practice (pp. 215-217) Connecticut, USA: Quorom Books.
Hartel, C. E. and Zerbe, W. (2000). Commentary: Emotions as an organizing principle. In Neal M. Ashkanasy, Charmine E. J. Hartel and Wilfred J. Zerbe (Ed.), Emotions in the workplace : Research, theory, and practice (pp. 97-100) Connecticut, USA: Quorom Books.
Zerbe, W. and Hartel, C. E. (2000). Commentary: Emotions as mediators and moderators. In Neal M. Ashkanasy, Charmine E. J Hartel and Wilfred J. Zerbe (Ed.), Emotions in the workplace: Research, theory and practice (pp. 156-161) Connecticut, USA: Quorom Books.
Prince, C., Härtel, C. E. J. and Salas, E. (1993). Aeronautical decision making and consistency of crew behaviors: Implications for training. In Richard S. Jensen (Ed.), Proceedings of the Seventh International Symposium on Aviation Psychology (pp. 248-251) Columbus, OH: The Ohio State University.
Moss, Simon A., Butar Butar, Ivan, Hirst, Giles, Tice, Matt, Craner, Michael, Evans, Jade and Hartel, Charmine E. J. (2014) Leadership and strategy: the vital but evasive role of cooperation and clarity of expectations during strategic change. Journal of Leadership and Management, 1 1: 63-75.
Hartel, Charmine E. J. and Latemore, Greg M. (2011) Mud and tears: the human face of disaster – a case study of the Queensland floods. Journal of Management and Organization, 17 6: 864-872.
Russell-Bennett, Rebekah, Hartel, Charmine E.J. and Drennan, Judy (2010) Consumer satisfaction and redress with a government third-party complaints agency. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 23 65-82.
Fujimoto, Yuka and Hartel, Charmine E. J. (2010) A new vision of management: Full potential management model. Journal of Diversity Management, 5 4: 19-29.
Haertel, Charmine E. J., Lloyd, Shannon and Singhal, Divya (2010) Intercultural competencies across cultures: same or different?. Managing Cultural Diversity in Asia: a Research Companion, 192-223.
Courmadias, Nadine, Fujimoto, Yuka and Haertel, Charmine E. J. (2010) Japanese Equal Employment Opportunity Law: implications for diversity management in Japan. Managing Gender Diversity in Asia: a Research Companion, 104-118.
Hartel, Charmine E. J., Bozer, Gil and Levin, Leon (2009) Family business leadership transition: How an adaptation of executive coaching may help. Journal of Management and Organization, 15 3: 378-391.
Mahmud, Sharmin, Alam, Quamrul and Härtel Charmine E.J. (2008) Skill shortage and underutilization of educated immigrants in the Australian labour market: A paradox. European Journal of Management, 8 2: 155-167.
Mahmud, S., Alam, Q. and Härtel, C.E.J. (2008) The policy-practice dichotomy and the underutilization of skilled immigrants in Australia. Monash Business Review, 4 3: 1-12.
Levin, Leon, Bozer, Gil and Härtel, Charmine E. J. (2008) Executive coaching in a family business environment. The Business Review, Cambridge, 9 2: 200-212.
Hartel, Charmine E. J. (2007) The regulation of emotion. American Journal of Psychology, 120 2: 331-334.
Härtel, Charmine E. J. (2007) Emotions: The biological answer to timeless threats and opportunities. The American Journal of Psychology, 120 2: 331-334.
Habib, M., Härtel, C.E.J. and As-Saber, S (2006) Social protection and the role of micro finance programs: The case of the Philippines. Asian Profile, 34 6: 555-575.
Leo, W. W. C., Bennett, R. and Hartel, C. (2005) Cross-cultural differences in consumer decision-making styles. Cross Cultural Management: An International Journal, 12 3: 32-62.
Fujimoto, Yuka, Härtel, Charmine E. J. and Härtel, Gunter F. (2004) A field test of the diversity-openness moderator model in newly formed groups: Openness to diversity affects group decision effectiveness and interaction patterns. Cross-Cultural Management, 11 4: 4-16.
Barker, Sunita and Härtel, Charmine E. J. (2004) Intercultural service encounters: An exploratory study of customer experiences. Cross Cultural Management, 11 1: 3-14.
Panipucci, D., Habib, M., Appo, D., Strybosch, V. E. and Härtel, C. E. J. (2004) From Australia to New Zealand: A Trans-Tasman experience. Journal of Doing Business Across Borders, 3 1: 17-23.
Lloyd, Shannon L., Hartel, Charmine and Youngsamart, Daungdau (2004) Working abroad: Competencies expatriates need to successfully cope with the intercultural experience. Doing Business Across Borders Journal, 3 1: 54-66.
Ma, Ruby, Bennett, Rebekah and Härtel, Charmine E. J (2004) A model of the affective and cognitive events in expatriate assignments. Doing Business Across Borders Journal, 3 1: 7-16.
Lloyd, Shannon L. and Härtel, Charmine E. J. (2004) Predicting IHRM strategy and practice decisions: Development of the IHRM orientation typology. Cross-Cultural Management, 11 4: 60-76.
Sultana, Nasreen and Härtel, C. E. J (2004) What women can expect when undertaking expatriate assignments in Australia. Journal of Doing Business Across Borders (Special Issue: Australian Perspectives on the Expatriate Experience), 3 1: 48-53.
Fujimoto, Y. and Härtel, C. E. J (Mentor) (2004) The experience of Asian expatriates in Australia. Journal of Doing Business Across Borders, 3 1: 24-32.
Bennett, R., Ma, R. and Hartel, C. (2004) A model of the affective and cognitive events in expatriate assignments. Journal of Doing Business Across Borders, 3 1: 7-16.
Black, Leeora D. and Härtel, Charmine E. J. (2001) Getting respect: How the concept of public relations orientation can transform the client-consultant relationship from an activity-based to a results-based transaction. Asia Pacific Public Relations Journal, 3 2: 1-15.
McDonald, L. and Härtel, C. E. J. (2001) Organisational responses following crises: The importance of taking responsibility. Asia-Pacific Public Relations Journal, 3 1: 1-20.
McDonald, Lynette M. and Hartel, C. (2001) Consumer-preferred company responses following a crisis: The importance of taking responsibility. Asia Pacific Public Relations Journal, 3 1: 1-20.
Hartel, C. E. J. (2000) Dangerous waters: strategies for improving well-being at work. Personnel Psychology, 53 2: 472-475.
McDonald, L. and Härtel, C. E. J. (2000) Peanut butter, salmonella poisoning and children: On becoming “involved” and angry following a company crisis. Queensland Review, 7 1: 69-76.
Hay, P. and Härtel, C. E. J. (2000) Toward improving the success of change management efforts: Modelling the factors contributing to employee’s resistance during change implementation.. Management Development Forum, 3 1: 91-120.
Hay, P. and Härtel, C. E. J. (2000) The influence framework: A theoretical bridge between power and organisational effectiveness. Australian Journal of Communication, 27 2: 131-154.
Härtel, Charmine E. J. and Fujimoto, Yuka (2000) Diversity is not a problem to be managed by organisations but openness to perceived dissimilarity is. Journal of Australian and New Zealand Academy of Management, 6 1: 14-27.
Härtel, C. E. J. (2000) Biodata indicators of receptivity to diversity. The Industrial-Organizational Psychologist, 37 3: .
Hartel, C. E. (2000) Stephen Williams and Lesley Cooper. Dangerous waters: Strategies for improving well-being at work. Chichester, UK: John Wiley & Sons, 1999, 227 pages. Personal Psychology: A Journal of Applied Research, 53 2: 472-475.
Hartel, Charmine E. J. (1999) Global vision: Cultural processes in performance appraisal and group loyalty and international testing issues. The Industrial-Organizational Psychologist, 37 1: 104-107.
Härtel, Charmine E. J.. (1999) International approaches to incentives, performance evaluation, and policy implementation—Findings from England, Australia, and the U.S.A.. The Industrial-Organizational Psychologist, 36 4: .
Hartel, Charmine E. J., Barker, Sunita and Baker, Nathan J. (1999) The role of emotional intelligence in service encounters: A model for predicting the effects of employee-customer interactions on consumer attitudes, intentions, and behaviours. Australian Journal of Communication, 26 2: 77-87.
Barker, S., Hartel, C. E. and Barker, T. (1999) Investigating service quality in demographically similar and dissimilar customer-provider dyads. Australian Journal of Psychology, 51 Supplement 1999: 3.
Gough, H. and Hartel, C. E. (1999) Links between emotional competence, emotional climate, and satisfaction. Empirical results and implications for construct development and measurement.. Australian Journal of Psychology, 51 Supplement 1999: 58.
Mcdonald, L. and Hartel, C. E. (1999) Effects of organisational responses to consumer mishaps on consumer behaviour may vary with crisis type: Deriving implicaitons for company response choice from theory. Australian Journal of Psychology, 51 Supplement 1999: 66.
Barker, S. and Hartel, C. E. (1999) Emotional competence of service providers positively affects consumer attitudes, intentions, and behaviours: A theoretical model. Australian Journal of Psychology, 51 Supplement 1999: 3.
Hay, P. and Hartel, C. E. (1999) Political resistance in the implementation of organisational change: Development of a theoretical model. Australian Journal of Psychology, 51 Supplement 1999: 101.
Hartel, C. E. (1999) Global vision: Summary of selected papers from the 1998 international congress of applied psychologists. The Industrial-Organizational Psychologist, 36 3: 87-91.
Hartel, C. E. (1999) Global vision (formerly Vantage 2000): Recent advances in research on decision making and innovation and an often overlooked resource - university research centers.. The Industrial-Organizational Psychologist, 36 2: 95-100.
Hartel, C. E. (1999) Global vision: International approaches to incentives, performance evaluation, and policy implementation - findings from England, Australia, and the U.S.. The Industrial-Organizational Psychologist, 36 4: .
Hartel, C. E. (1999) A model for predicting the effects of employee-customer interactions on consumer attitudes, intentions, and behaviours. The role of emotional intelligence inservice encounters. Australian Journal of Communication, 26 2: 77-87.
Härtel, Charmine E. J. (1998) Recent advances in research on decision making and innovation and an often overlooked resource—University research centers. The Industrial-Organizational Psychologist, 35 4: .
Härtel, C. E. J. (1998) Recent advances in diversity research: When diversity has positive outcomes for organizations and when it does not. The Industrial-Organizational Psychologist, 36 4: .
Härtel, C. E. J., Härtel, G. F. and Barney, M. F. (1998) SHAPE: improving decision-making by aligning organizational characteristics with decision-making requirements and training employees in a metacognitive framework for decision-making and problem-solving. Training Research Journal, 4 79-101.
Härtel, Charmine E. J. (1998) Vantage 2000: Romance in the workplace and I/O across the world. The Industrial-Organizational Psychologist, 35 3: 71-77.
Härtel, Charmine E. J. (1997) Vantage 2000: Using computer-based technology to advance I/O psychology towards time-oriented and dynamic methodologies and practices. The Industrial-Organizational Psychologist, 35 2: .
Härtel, Charmine E. J. (1997) Vantage 2000: Emotions in organisations—Time for this cinderella to step into the limelight of organizational behavior research. The Industrial-Organizational Psychologist, 35 1: 87-89.
Härtel, Charmine E. J. (1997) Vantage 2000: Multiple lens - The ability to see the ‘culture’ in one’s self is crucial for effective diversity research and cross-cultural interactions. The Industrial-Organizational Psychologist, 34 4: 93-102.
Crothall, Jodi, Callan, Victor and Härtel, Charmine E. J. (1997) Recruitment and selection of academic staff: Perceptions of department heads and job applicants. The Journal of Higher Education Policy and Management, 19 2: 99-110.
Härtel, Charmine E. J. (1996) Vantage 2000: More than a matter of “Bootstraps”: Under-explored Contributors to gender differences in organizational outcomes. The Industrial-Organizational Psychologist, .
Härtel, C. E. J. and Härtel, G. F. (1996) Making decision making training work. Training Research Journal, 2 69-84.
Härtel, Charmine E. J. (1995) Vantage 2000: Rewarding behaviors. The Industrial-Organizational Psychologist, 33 2: 29-35.
Härtel, C. E. J. (1995) Onward, upward, and "down under". The Industrial-Organizational Psychologist, 32 4: 47-53.
Härtel, C. E. J. (1994) Vantage 2000: Humanizing work and the workplace. The Industrial-Organizational Psychologist, 32 2: 25-29.
Härtel, C. E. J. (1994) Vantage 2000: Employees as HR agents - Trainers, schedulers, rewarders. The Industrial-Organizational Psychologist, 32 1: 55-59.
Härtel, C. E. J. (1994) Vantage 2000: Diversity Mentoring, uplifting downsizing, techno‑commuting and other vantage points. The Industrial-Organizational Psychologist, 31 3: 87-90.
Härtel, C. E. J. (1993) Vantage 2000: Future orientations. The Industrial-Organizational Psychologist, 31 2: .
Härtel, C. E. J. (1993) Vantage 2000: The changing social aspects of employment. The Industrial-Organizational Psychologist, 30 4: 61-64.
Härtel, C. E. J. (1993) The Industrial-Organizational Psychologist. The Industrial-Organizational Psychologist, 30 3: 67-70.
Härtel, C. E. J. (1992) Diversity topics at the Academy of Management. The Industrial-Organizational Psychologist, 30 2: 48-50.
Hartel, C. E. J. (1991) Improving team-assisted diagnostic decision-making: Some training propositions and an empirical test (Doctoral dissertation, Colorado State University, 1991).. Dissertation Abstracts International, 52 09: 5006B-50006B.
Härtel, Charmine E. J. and Cleveland, Jeanette N. (1990) Summary of SIOP panel "Psychology on trial: Legitimacy of statistical testimony in Title VII cases". The Industrial-Organizational Psychologist, 28 1: 38-40.
Ellis, P., Hartel, C. E. J., Krzeminska, A. and Barnard, R. (2018). How do the management activities of founding-owner managers change during the transition from a small to a medium enterprise? Extending the Theory of Letting Go. In: Australian Centre for Entrepreneurship Research (ACERE) Conference, Brisbane, Australia, (). 6-9 February 2018.
Mafico, N., Krzeminska, A. and Hartel, C.E.J. (2018). Acculturation’s Role in Hybrid Organising. In: Australian Centre for Entrepreneurship Research (ACERE) Conference, Brisbane, Australia, (). 6-9 February 2018.
Jasinski, J, Smith, J, Doust, J, Härtel, C and Jasinski, J (2018). The effect of a six-week online coaching protocol on burnout in general practice trainees. In: The Royal Australian College of General Practitioners (RACGP) Annual Conference, Gold Coast, QLD, Australia, (). 11-13 October 2018.
Sultana, N., Hartel, C. E. J. and Okimoto, T. (2017). The effect of race and accent on the career progression of managers in Australia. In: CIHRM Conference, New York, NY, United States, (). 19-20 May 2017.
Langham, Jo'Anne, Paulsen, Neil and Hartel, Charmine (2017). Evaluating design effectiveness for public sector services: An introduction to XE. In: Proceedings of the 12th European Conference on Innovation and Entrepreneurship, ECIE 2017. 12th European Conference on Innovation and Entrepreneurship, ECIE 2017, Paris, , (706-713). September 21, 2017-September 22, 2017.
Wijewardena, N., Hartel, C.E.J. and Samaratunge, R. (2016). It’s No Laughing Matter! Managerial Humor as an Affective Event for Gaining Positive Employee Outcomes. In: International Conference on Emotions and Organizational Life: EMONET X, Rome, Italy, (1-1). 4-5 July 2016.
Roux, M. and Hartel, C.E.J. (2016). Ethical self transforming leadership. In: Australian and New Zealand Academy of Management Conference, Brisbane, QLD, Australia, (). 6-9 December, 2016.
As-Saber, Sharif, Rahman, Shams, Rahim, Md Mahbubur, Cairns, George, Härtel, Charmine and Waheduzzaman, Wahed (2013). The use of social media in public e-procurement: some possibilities and challenges. In: Proceedings of the 24th Australasian Conference on Information Systems. 24th Australasian Conference on Information Systems (ACIS), Melbourne, VIC, Australia, (). 4-3 December 2014.
Langham, Jo’Anne, Paulsen, Neil and Hartel, Charmine E. J. (2012). Improving tax compliance strategies: can the theory of planned behaviour predict business compliance?. In: Margaret McKerchar, Michael Walpole and Binh Tran-Nam, Special edition: Atax 10th International Tax Administration Conference. Atax 10th International Tax Administration Conference, Sydney, Australia, (364-402). 2 - 3 April 2012.
Sendjaya, S., Hartel, C. E. J. and Butarbutar, I. D. (2011). Transformational leadership and citizenship behavior: The effects of paternalism and collectivism. In: 2011 Academy of Management Annual Meeting, San Antonio, TX, United, (). 12-16 August 2011.
Ma, R., Härtel, C. E. J. and As-Saber, S. (2011). Need to know: Lessons from Sino-Australian business negotiators on the importance of Guanxi, emotions and generational differences in Chinese negotiation behaviour. In: International Research QIK 2011 : Conference Proceedings of the 10th International Conference of Quality, Innovation and Knowledge Managment : Aligning Innovation in Developed and Emerging Economies. 10th International Research Conference on Quality, Innovation and Knowledge Management (QIK), Kuala Lumpur, Malaysia, (347-357). 15-18 February 2011.
Chan, J., Hartel, C. and Mallett, C. (2011). A sport leadership program for coaches and sport management: An intervention for enhancing leadership quality to support positive youth development. In: UQ Business School Research Colloquium, Brisbane, Australia, (10-10). 23 September 2011.
Lu, Ying, Samaratunge, Ramanie and Härtel, Charmine (2010). Acculturation strategy and its impact on job satisfaction: The case of professional Chinese immigrants in the Australian workplace. In: 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures. 24th ANZAM Conference 2010, Adelaide, SA, Australia, (). 8-10 December 2010.
Butarbutar, Ivan D., Sendjaya, Sen and Härtel, Charmine E. J. (2010). The mediating effects of ethical climate on the relationship between servant leadership and organizational citizenship behaviour. In: 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures. 24th ANZAM Conference 2010, Adelaide, SA, Australia, (). 8-10 December 2010.
Trau, R. N. C. and Hartel, C. E. J. (2010). When stigmatized identity meets organizational context: Consequences of workplace stigmatization. In: Proceedings of: Seventh Asia Academy of Management 2010 Conference. Asian Management: Challenges and Opportunities in Turbulent Times. 7th Asia Academy of Management 2010 Conference (AAOM 2010), Macau, China, (). 12-14 December 2010.
Liu, Xiaoyu, Sun, Jianmin and Hartel, Charmine (2010). Workgroup emotional climate and workgroup performance: Moderating role of emotional labor and mediating role of group efficacy. In: Shengsheng Huang, The Fourth IACMR Conference, Shangai, China, (). 16-20 June 2010.
Trau, R. N. C. and Härtel, C. E. J. (2010). Composition of intra-organizational developmental network, context and developmental outcomes. In: 2010 Academy of Management Meeting, Montreal, Canada, (). 6-10 August 2010.
Liu, Xiaoyu and Härtel, Charmine (2010). Team member emotional exchanges and workgroup performance: Workgroup emotional climate and emotional labor as important team features. In: Neal Ashkanasy, Charmine Härtel and Wilf Zerbe, Seventh International Conference on Emotions and Organizational Life Book of Abstracts. Seventh International Conference on Emotions and Organizational Life (EMONET VII), Montreal, Canada, (20-21). 4-5 August 2010.
Mahmud, Sharmin, Alam, Quamrul and Härtel, Charmine (2009). Integration of skilled immigrants into the Australian labour market - The impending issues. In: Torben Pedersen and Tunga Kiyak, Proceedings of the 51st Annual Meeting of the Academy of International Business. 51st Annual Meeting of the Academy of International Business Conference, San Diego, CA, U.S.A., (174-175). 27-30 June 2009.
Ma, R. and Härtel, C. E. J. (2009). The role of affect and affective events in Chinese negotiators' perceptions of Guanxi in Sino-Australian negotiation. In: Nicholsa Beaumont, 23rd ANZAM Conference 2009 'Sustainability Management and Marketing: Book of Abstracts. 23rd Annual Australian and New Zealand Academy of Management Conference, Melbourne, VIC, Australia, (). 1-4 December 2009.
Samaratunge, Ramanie, Härtel, Charmine and Wijewardena, Nilupama (2009). The role of informal networks in social integration of Australian immigrants from developing nations: To bond or not to bond?. In: Administrative Sciences Association of Canada (ASAC) Conference, Ontario, Canada, (). 6-9 June 2009.
Trau, Raymond Nam Cam and Härtel, Charmine .E.J. (2009). Turning to my community for survival: Coping with organizational exclusion via group identification. In: Academy of Management Conference, Chicago, IL, U.S.A., (). 7-11 August 2009.
Liu, Xiaoyu, Sun, Jianmin and Haertel, Charmine E. J. (2008). Developing measure of team emotional climate in China. In: International Journal of Psychology. , , (285-285). .
Hartel, Charmine, Russell, Kay, Lloyd, Shannon and Russell-Bennett, Rebekah (2008). Emotion regulation in service. In: International Journal of Psychology. , , (374-374). .
Hartel, Charmine (2008). New directions in emotions research. In: Aron O’Cass and Herman Tse, 3rd Asia Pacific Symposium on Emotions in Worklife: Program and Book of Abstracts. 3rd Asia Pacific Symposium on Emotions in Worklife, Newcastle, N.S.W., Australia, (41-41). 28-29 November 2008.
Härtel, Charmine E. J., Russell-Bennett, Rebekah, Lloyd, Shannon L. and Russell, Kay (2008). Heart vs mind: What function do emotional and cognitive loyalty serve?. In: Neal Ashkanasy, Charmine Härtel and Wilf Zerbe, Emonet VI: Sixth International Conference on Emotions and Organizational Life. Conference Program and Paper Abstracts. Emonet VI: Sixth International Conference on Emotions and Organizational Life, Fontainebleau, France, (13-13). 17-19 July 2008.
Härtel, Charmine E. J. and Ganegoda, Deshani B. (2008). Emotions as a learned outcome and learning as an affective outcome. In: Neal Ashkanasy, Charmine Härtel and Wilf Zerbe, Emonet VI: Sixth International Conference on Emotions and Organizational Life. Conference Program and Paper Abstracts. Emonet VI: Sixth International Conference on Emotions and Organizational Life, Fontainebleau, France, (14-14). 17-19 July 2008.
McKeown, Tui, Vimes, Greg and Härtel, Charmine (2008). Creating positives from the negatives: The Victorian public sector response to bullying & harassment. In: 6e Conférence internationale sur le harcèlement psychologique: moral au travail. 6th International Conference on Workplace Bullying: Sharing our Knowledge. Résumés / Abstracts (Dir./Eds.). 6e Conférence internationale sur le harcèlement psychologique: moral au travail. 6th International Conference on Workplace Bullying: Sharing our Knowledge (Bullying 2008), Montréal, Canada, (87-88). 4-6 June 2008.
McKeown, T., Bryant, M., Härtel, C. E. J. and Vines, G. (2008). Positives from negatives: Building a positive workplace environment framework to counteract bullying. In: M. Wilson, Proceedings of the 22nd ANZAM Conference 2008: Managing in the Pacific Century. 22nd ANZAM Conference 2008, Auckland, New Zealand, (ERA -unavailable-ERA -unavailable). 2-5 December 2008.
Fujimoto, Yuka and Härtel, Charmine E. J. (2008). Moving beyond employee involvement and participation: The case for deliberative democracy. In: Tamara Kaše and Tina Vujašković, EURAM 2008: 8th Annual Conference. Managing Diversity: European Destiny and Hope. Conference Proceedings. EURAM 2008: 8th Annual Conference on Managing Diversity, Ljubljana, Bled, Slovenia, (). 14-17 May 2008.
Härtel, C. E. J., Alam, Q. and Samaratunge, R. (2008). The process of cultural acculturation in multicultural workplaces: Experiences of professional immigrants from South Asia. In: Proceedings of the 22nd Australian and New Zealand Academy of Management Conference 2008: Managing in the Pacific Century. 22nd ANZAM Conference 2008, Auckland, New Zealand, (1-20). 2 - 5 December 2008.
Fujimoto, Y. and Härtel, C.E.J. (2008). Justice-based diversity management: The path to social change. In: Managing diversity : European destiny and hope : conference proceedings EURAM 2008. European Academy of Management Conference, Bled, Slovenia, (). 14-17 May 2008.
Lloyd, S. L. and Härtel, C. E. J. (2008). The conditions leading to positive outcomes for members of culturally diverse work. In: Academy of Management Conference, Anaheim, CA, U.S.A., (). 8-13 August 2008.
Bozer, G., Levin, L. and Härtel, C. E. J. (2008). Executive coaching in a family business environment. In: 2nd Georges Doriot Conference, Paris, France, (). 15-16 May 2008.
Mahmud, Sharmin, Alam, Quamrul and Härtel, Charmine (2008). Skill shortage and underutilization of educated immigrants in the Australian labour market: A paradox. In: International Academy of Business and Economics Conference, Stockholm , Sweden, (). 6-8 June 2008.
Bozer, G., Levin, L. and Härtel, C.E.J. (2008). Executive coaching and the succession process within a family business environment. In: Academy of World Business Marketing and Management Conference, Rio de Janeiro, Brazil, (). July 2008.
Härtel, C. E. J. and Kimberley, N. (2008). Promoting constructive approaches to emotions during major change. In: Academy of Management Conference, Anaheim, CA, U.S.A., (). 8-13 August 2008.
As-Saber, S. N., Ma, R. and Härtel, C. E. J. (2008). What are we really negotiating for? A study of Sino-Australian business negotiations. In: ANZIBA China Governance and Management Forum, Melbourne, VIC, Australia, (). 6-7 June 2008.
Härtel, C. E. J. and Page, K. (2007). Caring for caregivers. In: APSEW 2007 : Program. 2nd Asia-Pacific Symposium of Emotions in Worklife, Gold Coast , Australia, (). 23 November 2007.
Zainuddin, Nadia, Russell-Bennett, Rebekah and Härtel, Charmin E. J (2007). Why are businesses brand loyal? A functional approach to three dimensions of B2B brand loyalty. In: Proceedings 2007 Australia And New Zealand Marketing Academy Conference (ANZMAC). Australia and New Zealand Academy of Management Conference, Dunedin, New Zealand, (1872-1879). 3-5 December 2007.
Bozer, Gil, Levin, Leon and Härtel, C. E. J. (2007). Executive coaching in a family business environment. In: Proceedings of the 14th Annual Conference of the American Society of Business and Behavioural Sciences. ASBBS 2007: American Society of Business and Behavioural Sciences 14th Annual Meeting, Las Vegas, NV, U.S.A., (). 22-25 February 2007.
Härtel, Charmine E.J. and Ganegoda, Deshani (2007). Competing fears in individual moral judgments. In: ISRE 2007: Book of Abstracts. International Society for Research on Emotion Conference, Coolum, QLD, Australia, (17-18). 11-14 July 2007.
Härtel, Charmine E.J. and Fujimoto, Yuka (2007). Development of a diversity openness climate organizational measure. In: EURAM 2007 : Current management thinking : drawing from social sciences and humanities to address contemporary challenges. European Academy of Management Conference,, Paris, France, (89-89). 16-19 May 2007.
Deshanim, Ganegoda and Härtel, Charmine (2007). Emotional learning as a subset of individual and organizational learning. In: EURAM2007 in Paris: European Academy of Management Conference, Paris, France, (). 16-19 May 2007.
Härtel, C.E.J. and Ganegoda, D.B. (2007). Role of affect and interactional justice in moral leadership. In: 7th Australian Industrial and Organisational Psychology Conference, Adelaide, Australia, (). 28-30 June 2007.
Härtel, C. E. J. (2007). How to build a healthy emotional culture and avoid a toxic culture. In: European Academy of Management Conference EURAM 2007, Paris, France, (). 16-19 May 2007.
Appo, D. and Härtel, C.E.J. (2007). The use of power in Aboriginal organisations. In: 21st ANZAM 2007 Conference Proceedings: Managing our Intellectual and Social Capital. 21st Annual Meeting of the Australian and New Zealand Academy of Management (ANZAM), Sydney, NSW, Australia, (). 4-7 December 2007.
Neesham, Cristina, Hartel, Charmine, Coghill, Ken and Sarros, James (2006). For-profit activity and human value: Are they compatible, and what can business do about it?. In: Jessica Kennedy and Lee Di Milia, Proceedings of the 20th ANZAM Conference. "Management: Pragmatism, Philosophy, Priorities". Australia and New Zealand Academy of Management Conference (20th, ANZAM, 2006), Yeppoon, QLD, Australia, (1-18). 6-10 December 2006.
Ma, Ruby, Härtel, Charmine and As-Saber, Sharif (2006). How do Chinese negotiators’ perceptions of guanxi impact on Sino-Australian negotiation? An Affective Events Theory Perspective. In: Asia-Pacific Symposium on Emotions in Worklife Book of Abstracts. The Asia-Pacific Symposium on Emotions in Worklife, Clayton, VIC, Australia, (). 24 November 2006.
Russell-Bennett, R. and Härtel, C. E. J. (2006). A tri-dimensional approach to loyalty. In: The Asia-Pacific Symposium on Emotions in Worklife Book of Abstracts. Asia-Pacific Symposium of Emotions in Worklife, Clayton, VIC, Australia, (). 24 November 2006.
Youngsamart, Dau, Härtel, Charmine E. J., McWilliams, John, Fisher, Greg and Ma, Ruby Ming Ming (2006). Within culture differences and responses to ethical dilemmas: A study of Thai managers and professionals. In: Mary Ann Von Glinow and Tunga Kiyak, Proceedings of the 48th Annual Meeting of the Academy of International Business. Academy of International Business Conference, Beijing, China, (222-222). 23-26 June 2006.
Russell-Bennett, Rebekah, Härtel, Charmine E. J., Worthington, Steve and Dickson, Paul A. (2006). A functional approach to brand loyalty: An exploratory study. In: George J. Avlonitis, Nikolaos Papavassiliou and Paulina Papastathopoulou, Sustainable Marketing Leadership: A synthesis of polymorphous axioms, strategies and tactics. Proceedings of the 35th EMAC Conference. EMAC 2006: 35th European Marketing Academy Conference, Athens, Greece, (). 23-26 May 2006.
Kimberley, Nell and Hartel, Charmine E. J. (2006). A reversal of perspective: Examining major change from employee perceptions of justice, emotions and trust. In: Jessica Kennedy and Lee Di Milia, Proceedings of the 20th ANZAM Conference. "Management: Pragmatism, Philosophy, Priorities". ANZAM 2006: Australia and New Zealand Academy of Management Conference, Yeppoon, QLD, Australia, (ERA -unavailable-ERA -unavailable). 6-10 December 2006.
Härtel, C. E. J. and Kimberley, N. (2006). The processes that shape customers’ perceptions of a company crisis: Examining the role of justice, emotions and trust in the financial costs of a company crisis. In: Yunus Ali and Maria van Dessel, ANZMAC 2006 conference proceedings: Advancing theory, maintaining relevance. Australian and New Zealand Marketing Academy Conference (ANZMAC 2006), Brisbane, Australia, (1-7). 4-6 December 2006.
Kimberley, N. and Härtel, C. E. J. (2006). Do employee emotions mediate employee trust in the organization during major change?. In: Book of Abstracts Fifth International Conference on Emotions and Organizational Life. Fifth International Conference on Emotions and Organizational Life, Atlanta, USA, (19-19). 10-12 August 2006.
Härtel, Charmine E. J., Bennett, Rebekah and Lloyd, Shannon (2006). Emotional expression and the gender divide. In: 2006 Academy of Management Annual Meeting Proceedings. 2006 Academy of Management Annual Meeting: Knowledge, Action and the Public Concern, Atlanta, Georgia., (223-223). 11-16 August 2006.
Härtel, Charmine E.J. and Ma, Ruby Ming Ming (2006). How emotions shape the processes and outcomes of cross cultural communication and negotiation: An affective events theory perspective. In: Proceedings of the 48th Annual Meeting of the Academy of International Business. Annual Meeting of the Academy of International Business, Beijing, China, (143-143). 23-26 June 2006.
Härtel, C. E. J. (2006). Verbal and written emotional expression: When does gender matter?. In: EURAM, 6th Annual Conference Proceedings. European Academy of Management Conference, Oslo, Norway, (74-74). 17-20 May 2006.
Härtel, Charmine E.J. and Fujimoto, Yuka (2006). The SHRM application tool: Enabling organizational success through a continuous improvement process for HRM. In: EURAM, 6th Annual Conference Proceedings. European Academy of Management Conference, Oslo, Norway, (39-40). 17-20 May 2006.
Russell, Kay, Bennett, Rebekah and Härtel, Charmine (2006). Handling emotion-driven complaints in the financial services industry: An Australian case study. In: FISC 2006: 15th Annual Frontiers in Services Conference, Brisbane, QLD, Australia, (). 29 June-2 July 2006.
As-Saber S. N. and Härtel, C. E. J. (2006). Geopolitics and Governance: In Search of a Framework. In: 2006 NAPSIPAG Annual Conference "Innovation, Policy Transfer And Governance: Requirements for A Contribution to Social and Human Development". Asia-Pacific Schools and Institutes of Public Administration and Governance (NAPSIPAG) conference, Sydney, Australia, (). 4-5 December 2006.
Bennett, R., Hartel, C., Nguyen, D. T. T. and Keeffe, D. (2006). Motives for complaining to a third party. In: Academy of Management 2006 Annual Meeting Proceedings: Organizational Behavior Paper Abstracts. Annual Meetings of the Academy of Management, Atlanta, Georgia, (80-80). 11-16 August, 2006.
Ma, R.M.M. and Härtel, C. E. J. (2005). Modification of affective events theory for cross-cultural communication/negotiation. In: Third Brisbane Symposium on Emotions and Worklife: Program and Book of Abstracts. Third Brisbane Symposium of Emotions in Worklife, Brisbane, Australia, (7-9). 25 November 2005.
Härtel, C. E. J. and Kimberley, N. (2005). Resistance to change from an emotions perspective. In: Third Brisbane Symposium on Emotions and Worklife: Program and Book of Abstracts. Third Brisbane Symposium of Emotions in Worklife, Brisbane, Australia, (23-23). 25 November 2005.
Härtel, C. E. J, Bennett, R. and Lloyd, S. L (2005). Gender and emotional expression: Do the stereotypes reflect reality?. In: Third Brisbane Symposium on Emotions and Worklife: Program and Book of Abstracts. Third Brisbane Symposium of Emotions in Worklife, Brisbane, Australia, (22-22). 25 November 2005.
Härtel, C. E. J. (2005). Reflections on affective events theory: Where to now?. In: Academy of Management Conference, Hawaii, U.S.A, (). 5-10 August 2005.
Habib, M, Lloyd, S. L and Hartel, C. E. J. (2005). Understanding what microfinance institutions need to address to aid poverty alleviation, social inclusion and human development. In: Mohammad Hoque and World Business Institute, Proceedings of International Business Research Conference 2004. International Business Research Conference, Melbourne, Australia, (1-11). 15-16 November 2004.
Habib, M, Hartel, C. E. J., and As-Saber, S. (2005). Micro Finance programs: Caring for those missed by formal social protection mechanisms. In: Mohammad Hoque and World Business Institute, Proceedings of International Business Research Conference 2004. International Business Research Conference, Melbourne, Australia, (1-10). 15-16 November 2004.
Härtel, Charmine E. J., Welpe, Isabell, Eisenberg, Jacob, Fischbach, Andrea, Spoerrle, Matthias and Minahan, Stella (2005). Emotions: Perspectives and practicalities. In: Frank Thomas Piller, EURAM 2005 Proceedings. EURAM 2005: The European Academy of Management Annual Conference. Responsible Management in an Uncertain World, Munich, Germany, (242-242). 4-7 May 2005.
McWilliams, John, Ma, Ruby and Härtel, Charmine E. J. (2005). Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers?. In: Doug Davies, Greg Fisher and Raechel Hughes, Engaging the multiple contexts of management: Convergence and divergence of management theory and practice: Proceedings of the 19th ANZAM Conference. 19th ANZAM Conference, Canberra, ACT, Australia, (). 7-10 December 2005.
Tan, Jacintha and Härtel, Charmine (2005). Losing innocence: Finding the line between emotional bonds and boundaries in protective service work. In: Frank Thomas Piller, EURAM 2005 Proceedings. EURAM 2005: The European Academy of Management Annual Conference. Responsible Management in an Uncertain World, Munich, Germany, (246-246). 4-7 May 2005.
Lloyd, S. L. and Härtel, C. E. J. (2005). Development of a model of the antecedents and consequences of an inclusive team climate. In: Doug Davies, Greg Fisher and Raechel Hughes, Engaging the multiple contexts of management: Convergence and divergence of management theory and practice: Proceedings of the 19th ANZAM Conference. 19th ANZAM Conference, Canberra, ACT, Australia, (ERA -unavailable-ERA -unavailable). 7-10 December 2005.
Kimberley, N., Härtel, C. E. J., Strybosch, V. E. and Lloyd, S. L. (2005). The various means by which organisations control or avoid emotion. In: Australian and New Zealand Academy of Management Conference, Canberra, ACT, Australia, (1-12). December 2005.
Habib, M. and Härtel, C.E.J. (2005). Roles of MFI support of ICTs to aid socio-economic development. In: Engaging the multiple contexts of management: Convergence and divergence of management theory and practice: Proceedings of the 19th ANZAM Conference. 19th ANZAM Conference, Canberra, Australia, (ERA -unavailable-ERA -unavailable). 7-10 December 2005.
Härtel, Charmine (2005). The need to keep vigilant against academic fundamentalism. In: Frank Thomas Piller, Responsible Management in an Uncertain World - EURAM 2005 Conference. European Academy of Management Conference (EURAM) 2005, Munich, Germany, (241-241). 4-7 May 2005.
Ma, R. M. M., Härtel, C. E. J and As-Saber, S. (2005). What factors in Sino-Australian negotiations lead to the development and breakdown of Chinese negotiators perceptions of guanxi?. In: ANZIBA 2006 abstracts and programme. Australian and New Zealand International Business of Academy Conference, Wellington, New Zealand, (ERA -unavailable-ERA -unavailable). 16 – 18 November 2006.
McWilliams, J., Ma, R. M. M. and Härtel, C. E. J. (2005). Developing emotional intelligence in high potential middle managers: The role of experiential learning. In: Responsible Management in an Uncertain World - EURAM 2005 Conference. EURAM Conference 2005, Munich, Germany, (). 4-7 May 2005.
Minahan, Stella and Härtel, Charmine (2005). Turmoil at the Bauhaus: Problems of managing internal and external legitimacy in extreme times – An historical case study. In: EURAM 2005 Proceedings. EURAM Conference, Munich, Germany, (243-243). May 2005.
Härtel, C. E. J. (2005). Defining emotional levels and climate as context and events. In: Responsible Management in an Uncertain World - EURAM 2005 Conference. EURAM Conference 2005, Munich, Germany, (). 4-7 May 2005.
Härtel, C. E. J. (2005). Strategic decision-making and emotions. In: Responsible Management in an Uncertain World - EURAM 2005 Conference. EURAM Conference, Munich, Germany, (). 4-7 May 2005.
Kimberley, N. and Härtel, C. E. J. (2005). Models of emotion management for change. In: Academy of Management : 2005 annual meeting proceedings. Academy of Management 2005 Annual Meeting: A new vision of management in the 21st century, Honolulu, USA, (). 5-10 August 2005.
Bennett, R., Härtel, C. E .J and Nguyen, D. (2005). Consumer complaining motives to third parties: A three-dimensional model. In: 12th Annual AMA SERVSIG 2005 Services Marketing Pre-Conference Consortium, Phoenix, AZ, U.S.A., (). 5-6 October 2005.
Härtel, C. E. J and Bennett, R. (2005). Development of a theory of workplace events. In: Academy of Management Conference, Hawaii, United States, (). 5-10 August 2005.
Hartel, C, Bennett, R, Russell, K and Panipucci, D (2005). Experienced emotional labour from work-related emotional regulation - What has emotional intelligence got to do with it?. In: Australian Journal of Psychology. , , (128-128). .
Zerbe, WJ and Hartel, CEJ (2005). A bounded emotionality perspective on work characteristics. In: Hartel, CEJ, Zerbe, WJ and Ashkanasy, NM, Emotions in Organizational Behavior. Conference on Emotions in Organizational Life, Gold Coast Australia, (287-291). Jun 03, 2002.
Fujimoto, Y, Hartel, CEJ and Panipucci, D (2005). Emotional experience of individualist-collectivist workgroups: Findings from a study of 14 multinationals located in Australia. In: Hartel, CEJ, Zerbe, WJ and Ashkanasy, NM, Emotions in Organizational Behavior. Conference on Emotions in Organizational Life, Gold Coast Australia, (87-111). Jun 03, 2002.
White, M, Hartel, CEJ and Panipucci, D (2005). Understanding cross-cultural negotiation: A model integrating affective events theory and communication accommodation theory. In: Hartel, CEJ, Zerbe, WJ and Ashkanasy, NM, Emotions in Organizational Behavior. Conference on Emotions in Organizational Life, Gold Coast Australia, (167-182). Jun 03, 2002.
Hartel, C., Bennett, R., Russell, K. and Panipucci, D. (2005). Experienced emotional labour from work-related emotional regulation: What has emotional intelligence got to do with it?. In: B. Myors, Conference Handbook: 6th Industrial & Organizational Psychology Conference. 1995 - 2005: A Decade of Progress in Science & Practice. Industrial and Organizational Psychological Conference 2005, Surfers Paradise, Gold Coast, (50-50). 30 June - 3 July, 2005.
Pizer, M. K and Härtel, C. E. J. (2005). The quality of the LMX relationship, the currency of exchange, and emotions at work. In: Mary Katsikitis, Proceedings of the 40th APS Annual Conference. 40th Annual Conference of the Australian Psychological Society (APS) Conference, Melbourne, Australia, (243-243). 2005.
Lloyd, Shannon L. and Härtel, Charmine E. J. (2004). Affective intercultural competencies for culturally diverse work teams. In: Rebekah Bennett, Second Brisbane Symposium on Emotions and Worklife. Second Brisbane Symposium on Emotions and Worklife, Brisbane, Australia, (17-17). 26 November 2004.
Pizer, M. K. and Hartel, C. E. J. (2004). The emotional dimension of organizational culture: Proposed approach for the development and validation of a measure. In: 2nd Brisbane Symposium on Emotions and Work Life, Brisbane, Australia, (). 26 November 2004.
Habib, M. and Hartel, C. E. J. (2004). Micro-finance institutions: Addressing the challenges of poverty and social exclusion. In: ANZIBA conference, Canberra ACT, Australia, (). 5-6 November 2004.
Fujimoto, Y. and Hartel, C. E. J. (2004). U.S. Culturally specific prejudices: Interpersonal prejudices of individualists and intergroup prejudices of collectivists. In: Academy of Management Conference, New Orleans, LA USA, (). 6-11 August 2004.
Trau, Raymond and Härtel, Charmine (2004). GLBT workplace experience: The impact of social practices, organisational context and personal factors on turnover decisions. In: Graham Elkin, ANZAM 2004: Proceedings of the 18th Annual Conference of the Australian and New Zealand Academy of Management. 18th Annual Conference of the Australian and New Zealand Academy Management, Dunedin, New Zealand, (). 8-11 December 2004.
Pizer, M. K., and Hartel, C. E. J (2004). Developing a framework for understanding the emotional dimension of organizational culture. In: Rob Briner and Sarah Owens, The Fourth Conference on Emotions and Organizational Life: Conference Program and Paper Abstracts. EMONET IV conference, London, UK, (20-21). 27-29 June 2004.
Lloyd, Shannon L. and Härtel, Charmine E. J. (2004). Affective reactions to dissimilar others in culturally diverse teams. In: K. Mark Weaver, Academy of Management Conference Proceedings: Creating Actionable Knowledge. Academy of Management Conference, New Orleans, LA, United States, (). 6-11 August 2004.
Tan, J. A. C., Hartel, C. E. J.,, Panipucci, D and Strybosch, V. E (2004). The effect of emotions in Australian expatriate experiences. In: Proceedings of the 18th Annual Conference of the Australian and New Zealand Academy of Management. 18th Annual Conference of the Australian and New Zealand Academy of Management (ANZAM 2004), Dunedin, New Zealand, (). 8-11 December 2004.
Härtel, Charmine E. J. and Strybosch, Victoria (2004). Victim or survivor? The role of manager’s value orientation and communication in downsizing initiatives. In: Proceedings of the 9th International Conference of Work Values and Behavior. 9th International Conference of Work Values and Behavior, New Orleans, LA, United States, (). 3 - 6 August 2004.
White, M., Härtel, C. E. J., and Panipucci, D. (2004). Cross-cultural negotiation: A model of affective events theory and communication accommodation theory. In: O. B. Ayoko, Resolving the Puzzle of Workplace Diversity: What have Emotions got to do? symposium. Academy of Management Meeting, New Orleans, LA., (). August 2004.
Molineux, John and Härtel, Charmine E. J (2004). A model for the implementation of strategic human resource management. In: Graham Elkin, ANZAM 2004 : Proceedings of the 18th Annual Conference of the Australian and New Zealand Academy of Management. Australian and New Zealand Academy of Management Conference, Dunedin, New Zealand, (). 8-11 December 2004.
Hartel, C. E. J.,, Panipucci, D., Appo, D. and Fujimoto, Y. (2004). Facing the brick wall: Hassles, buffers and organisational policies affecting the employment of the physically, mentally and socially (indigenous) disabled. In: 18th Annual Conference of the Australian and New Zealand Academy of Management, Dunedin, New Zealand, (). 8-11 December 2004.
Panipucci, D. and Härtel, C. E. J. (2004). Positive disobedience: When norms prescribe the exclusion of dissimilar others. In: Second European Conference of Positive Psychology, proceedings. Second European Conference of Positive Psychology, Verbania Pallanza, Italy, (). 5-8 July 2004.
Pizer, M. K and Härtel, C. E. J. (2004). The positive impact of high quality LMX on career-related hope. In: Second European Conference of Positive Psychology, proceedings. Second European Conference of Positive Psychology, Verbania Pallanza, Italy, (). 5-8 July 2004.
Pizer, M. K. and Hartel, C. E. J. (2004). The LMX Relationship is related to career-related hope and the experience of positive and negative emotions. In: Gallup Leadership Summit (GLI), Omaha, Nebraska, (). 10-12 June 2004.
Hartel, C. E. J. and Panipucci, Debra (2004). How team practices enable or disable minorities from having a "fair go" in the workplace. In: K. Mark Weaver, Academy of Management Conference Proceedings: Creating Actionable Knowledge. The Academy of Management 64th Annual Meeting, New Orleans, LA United States, (). 6-11 August 2004.
Appo, Dennis and Härtel, Charmine (2004). Questioning the assumptions of management paradigms: Aboriginal development programs in Australia. In: Graham Elkin, ANZAM 2004 : Proceedings of the 18th Annual Conference of the Australian and New Zealand Academy of Management. Australian and New Zealand Academy of Management Conference, Dunedin, New Zealand, (). 8 - 11 December 2004.
Fujimoto, Y. and Härtel, C. E. J. (2004). The disability management process model: An aid to developing a diversity open organization. In: Academy of Management proceedings 2004. Academy of Management Meeting, New Orleans, LA, United States, (). August 2004.
Haire, J., Chung, M and Hartel, C. E. J. (2004). Cross-cultural knowledge management: An exploratory case study of an Australian joint venture in China. In: BAM St Andrews 2004 Proceedings. British Academy of Management Annual Conference, St. Andrews, UK., (). 30 August-1 September 2004.
Habib. M., As-Saber, S. and Hartel, C. E. J. (2004). Micro-finance programs on social protection: some evidence from the Philippines. In: 1st Annual Conference of the Monash Asia Institute, Mumbai, India, (). 10-13 February 2004.
Hartel, C. E. J., and Fujimoto, Y. (2004). Explaining diversity effects in organizations: The perceived dissimilarity openness moderator model. In: 64th Academy of Management Annual Meeting, New Orleans, LA, (). 6-11 August 2004.
Bennett, R., Hartel, C. E. J. and Russell, K. I. (2004). The dynamic nature of emotional and cognitive responses to cognitive, affective and mixed consumer events. In: R. Bennett, Book of Abstracts: 2nd Brisbane Symposium on Emotions and Worklife. 2nd Brisbane Symposium on Emotions and Worklife, Brisbane, (9-9). 26 November, 2004.
Pizer, M. K and Hartel, C. E. J. (2003). The Trials and tribulations of surfacing emotional experiences at work. In: 1st Brisbane Symposium on Emotions and Work Life, Brisbane Australia, (). 25 November 2003.
Panipucci, D., and Hartel, C. E. J. (2003). How teams react to diversity. In: P. James, Proceedings of the 3rd International Conference on Diversity in Organisations, Communities and Nations. 3rd International Conference on Diversity in Organisations, Communities and Nations, Honolulu, Hawaii, (). 13-16 February 2003.
Tan, J. A. C. and Härtel, C. E. J. (2003). A cultural orientation perspective of emotional labor in service roles.. In: Proceedings of the British Academy of Management Annual Conference. British Academy of Management Annual Conference, Harrogate, UK., (). 15-17 September 2003.
Wilson-Evered, E. and Härtel, C. E. J. (2003). Measuring attitudes to HRIS implementation – A pilot field study to inform implementation methodology.. In: 2003 Australian Industrial and Organisational Psychology Conference : The 5th Australian I-O Psychology conference, Melbourne, Australia., (). 26-29 June 2003.
Pizer, M. K. and Härtel, C. E. J. (2003). Achieving positive, healthy organizations through organizational culture. In: British Academy of Management Annual Conference, Harrogate, U.K., (). 15-17 September 2003.
Lloyd, S. L. and Hartel, C. E. J. (2003). The intercultural competencies required for inclusive and effective culturally diverse work teams. In: P. James, Cultural diversity in a globalising world: Proceedings of the Diversity Conference 2003. Third International Conference on Diversity in Organisations, Communities and Nations, Honolulu, Hawaii, (). 13-16 February 2003.
Lloyd, S., Panipucci, D. and Härtel, C. E. J. (2003). Challenges and solutions for culturally diverse work teams: An overview of intercultural competencies required to prevent exclusion in culturally diverse work teams. In: Proceedings of the 7th Australian and New Zealand Academy of Management Conference. 7th Australian and New Zealand Academy of Management Conference, Perth, Australia, (). December 2003.
Hartel, C. E. J. and Trau, R. N. C. (2003). Diversity management for sexual minorities. In: P. James, Proceedings of the 3rd International Conference on Diversity in Organisations, Communities and Nations. 3rd International Conference on Diversity in Organisations, Communities and Nations, Honolulu, Hawaii, (). 13-16 February 2003.
Hartel, C. E. J. and Trau, R. N. C. (2003). Diversitynet. In: P. James, Proceedings of the 3rd International Conference on Diversity in Organisations, Communities and Nations. 3rd International Conference on Diversity in Organisations, Communities and Nations, Hawaii. Honolulu, (). 13-16 February 2003.
Fisher, G. B and Härtel, C. E. J. (2003). The role of culture in determining cross-cultural effectiveness in expatriate-client interactions. In: British Academy of Management Conference 2003 proceedings. British Academy of Management Conference, Harrogate, United Kingdom, (). 15-17 September 2003.
Fujimoto, Y. and Hartel, C. E. J. (2003). Culturally specific prejudices: Interpersonal prejudices of individualists and intergroup prejudices of collectivists. In: British Academy of Management Annual Conference, Harrogate, UK., (). 15-17 September 2003.
Fisher, G. B., and Hartel, C. E. J. (2003). The applicability of the Western model of task and contextual performance to the Eastern business context. In: British Academy of Management Annual Conference, Harrogate, UK., (). 15-17 September 2003.
Lloyd, S. L., and Hartel, C. E. J. (2003). Modelling the intercultural competencies required for culturally diverse work teams. In: British Academy of Management Annual Conference, Harrogate, UK, (). 15-17 September 2003.
Wilson-Evered, E, Hartel, CEJ and Rowe, M (2003). Measuring attitudes to HRIS implementation - A pilot field study to inform implementation methodology. In: Australian Journal of Psychology. , , (150-150). .
Panipucci, D and Hartel, C (2003). When teams exclude minorities. In: Australian Journal of Psychology. , , (140-140). .
Härtel, C. E. J., Panipucci, P. and Fujimoto, Y. (2003). Fostering diverse workgroups who excel in decision-making. In: Combined Abstracts of 2003 Psychology Conferences. 5th Australian Industrial and Organisational Psychology Conference, Melbourne, VIC, Australia, (127-128). 26-29 June 2003.
Hartel, CEJ, Hsu, ACF and Boyle, MV (2002). A conceptual examination of the causal sequences of emotional labor, emotional dissonance, and emotional exhaustion: The argument for the role of contextual and provider characteristics. In: Ashkanasy, NM, Zerbe, WJ and Hartel, CEJ, Managing Emotions in the Workplace. Conference on Emotions and Organizational Life, Toronto Canada, (251-275). Aug, 2000.
Black, L. and Härtel, C. E. J. (2002). Towards a typology of corporate social responsibility orientations. In: Proceedings of the 62nd Annual Meeting of the Academy of Management. 62nd Annual Meeting of the Academy of Management, Denver, CO, United States, (). 9-14 August 2002.
Fujimoto, Y. and Härtel, C. E. J. (2002). Emotional experience of Individualist-Collectivist workgroups: Findings from a study of 14 multinationals located in Australia. In: 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference, Gold Coast, Australia, (). 2002, July.
Hartel, C. E. J., and Ramirez, A. (2002). Issues and Recommendations for Diversity Management of Cross-Cultural Service: The Australian Context. In: 6th International Metropolis Conference, Rotterdam, The Netherlands, (). 26-30 November 2001.
Wollin, J., Elder, R., Hartel, C. E. J., Spencer, N. and Sanderson, W. (2002). Hassles and Uplifts from the perspective of carers of people with cognitive impairment. In: 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference, Gold Coast, Australia, (). July 2002.
White, M. and Härtel, C. E. J. (2002). Understanding cross-cultural negotiation: A model integrating affective events theory and communication accommodation theory. In: Proceedings of the Third Conference on Emotions and Organizational Life. Third Conference on Emotions and Organizational Life, Gold Coast, Qld., Australia, (). 14 – 16 July 2002.
Tan, J. A. C. and Härtel, C. E. J. (2002). What aspect of serving customers produces the most negative emotion labor? It’s a matter of culture. In: Proceedings of the Third Conference on Emotions and Organizational Life. Third Conference on Emotions and Organizational Life, Gold Coast, Qld., Australia, (). 14 – 16 July 2002.
Wilson-Evered, E., Härtel, C. E. J. and Neale, M. (2002). Leadership and innovation: Surfacing synergies among constructs and theories. In: British Academy of Management Conference, London, UK, (). 9-11 September 2002.
Pizer, M. K. and Härtel, C. E. J (2002). For better or worse: organizational culture and emotions. In: 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference, Gold Coast, Australia, (). July 2002.
McDonald, L. M. and Härtel, C. E. J. (2002). 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference. In: 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference, Gold Coast, Australia, (). July 2002.
Wilson-Evered, E. and Härtel, C. E. J. (2002). Longitudinal evidence that leaders who invest energy to build morale in the workplace can create an environment for the future generation of ideas. In: British Academy of Management Conference, London, UK, (). 9-11 September 2002.
Trau, Raymond Nam Cam and Härtel, Charmine E. J. (2002). Individual and contextual factors affecting quality of work life and work attitudes of gay men. In: 55th Annual Academy of Management Meeting, Denver, CO USA, (). 9-14 August 2002.
Lloyd, S. L. and Hartel, C. E. J. (2002). IHRM strategy and practice decisions – What difference do culture and institutional pressures make?. In: 55th Annual Academy of Management Meeting, Denver, CO, USA, (). 9-14 August 2002.
Tan, J. A. C. and Härtel, C. E. J. (2002). A typology of service work roles. In: 2nd Services Marketing Conference, Brisbane, Australia, (). July 2002.
Barker, S. and Härtel, C. E. J. (2002). Cross-cultural interactions in the service setting. In: SIETAR Congress, Vienna, Austria, (). April 2002.
Paterson, JM and Hartel, CEJ (2002). An integrated affective and cognitive model to explain employees' responses to downsizing. In: Ashkanasy, NM, Zerbe, WJ and Hartel, CEJ, Managing Emotions in the Workplace. Conference on Emotions and Organizational Life, Toronto Canada, (25-44). Aug, 2000.
Hartel, CEJ and Zerbe, WJ (2002). Myths about emotions during change. In: Ashkanasy, NM, Zerbe, WJ and Hartel, CEJ, Managing Emotions in the Workplace. Conference on Emotions and Organizational Life, Toronto Canada, (70-74). Aug, 2000.
Wilson-Evered, E. and Hartel, C.E.J. (2001). How can managers increase support for new ideas? A longitudinal perspective. In: L. N. Dosier and J. B. Keys, Academy of management Best Paper Proceedings. Academy of Management, Pleasantville, NY, (). August 2001.
McDonald, L., Hartel, C. E. J. and Glendon, I. (2001). Tell it to someone who cares: the importance of consumers cathartically voicing anger following an organisational crisis. In: Critical Management Studies conference, UMIST, Manchester, England., (). July 2001.
Black, L. and Härtel, C. E. J. (2001). Public relations orientation: How public relations consultancies can ‘grow up’. In: Public Relations Institute of Australia (PRIA) National Conference, Fremantle, Australia, (). November 2001.
Hartel, C and Pirola-Merlo, A (2001). How affective events and affective team climate relate to work-related satisfaction in R&D teams: A longitudinal analysis. In: Australian Journal of Psychology. , , (78-78). .
Fujimoto, Y. and Härtel, C. E. J. (2000). A self-Representation Analysis of the Effects of Individualist-Collectivist Interactions Within Organizations in Individualistic Cultures: Moderators and Intervening Processes. In: Second Annual GSM Student Colloquium, The University of Queensland, Brisbane, Queensland, Australia, (). July 2000.
Hartel, C. E. J. (2000). Time: every direction. In: 53rd Annual Meeting of the Academy of Management, Toronto, Canada, (). 2000.
Fisher, G., Härtel, C. E. J. and Bibo, M. (2000). Two rhetorics and two realities: Similarities and differences in how Thai and Western colleagues perceive the performance of Western managers working in Thailand. In: Proceedings of the Second Asian Academy of Management Conference 2000. Second Asian Academy of Management Conference 2000, Singapore, (). December 2000.
Härtel, C. E. J., Hsu, C. A. and Boyle, M. V. (2000). Buffers and aggravators in the emotion labor, emotional dissonance, emotional exhaustion sequence in service work. In: 53rd Annual Meeting of the Academy of Management: Best paper presentations. 53rd Annual Meeting of the Academy of Management ., Toronto, Canada, (). August 2000.
Fujimoto, Y. and Härtel, C. E. J. (2000). A self-representation analysis of the effects of Individualist-Collectivist interactions within organisations in Individualistic cultures: Moderators and intervening processes. In: The Second Asia Academy of Management Conference on managing in Asia: Challenges and opportunities in the new millenium. 2nd Asia Academy of Management Conference, Singapore, (). December 2000.
Hartel, C. E. J., Fujimoto, Yuka and Hartel, G. F. (2000). Empirical evidence for the perceived dissimilarity openness moderator model: new insights into the mechanisms leading to positive and negative effects of diversity in workgroups. In: Proceedings of Work Life 2000. Workplace Diversity: A Reseach Perspective on Policy and Practice, Brussels, Belgium, (). 13-15 June 2000.
McDonald, L. M. and Härtel, C. E. J. (2000). Consumer-preferred company responses following a crisis: The importance of taking responsibility. In: Proceedings of the Public Relations Institute of Australia National Conference 2001. Public Relations Institute of Australia National Conference (PRIA 2000), Australia, (). November 2000.
McDonald, L. and Hartel, C. E. (2000). Applying the involvement construct to organisational crises. In: Australia and New Zealand Marketing Academy Conferenct (ANZMAC) 2000. , Gold Coast, Australia, (). Nov29-Dec1,2000.
Hartel, C. E., Hsu, C. and Boyle, M. V. (2000). Buffers and aggravators in the emotion labour, emotional dissonance, emotional exhaustion sequence in service work. In: Academy of Management Proceedings 2000. Sixtieth Annual Meeting of the Academy of Management, Toronto, Canada, (7-7). 04-09 Aug 2000.
Fisher, G., Hartel, C. and Bibo, M. P. (2000). Two rhetorics and two realities: Similarities and differences in how Thai and Western colleagues percieve the performance of Western managers working in Thailand. In: N. Pangarkar, Managing in Asia: Challenges and Opportunities in the New Millennium. 2nd Asia Academy of Management Conference, Singapore, (). 15-18 Dec 2000.
Fisher, G., Bibo, M. P. and Hartel, C. E. (2000). One set of actions, two cultural views: The application of single and multiple item measures of performance to the performance ratings of Western managers in the Thai business environment. In: The Leap Ahead: Managing for the New Millennium. ANZAM 2000, Sydney, (1-7). 03-06 Dec 2000.
Hartel, C. E., Hsu, C. and Boyle, M. V. (2000). A conceptual examination of the casual sequences of emotions labor, emotional dissonance and emotional exhaustion: The arguments for the role of contextual and provider characteristics. In: The Second Conference on Emotions and Organizational Life: Program and Abstracts. The Second Conference on Emotions and Organizational Life, Toronto, Canada, (). 09-11 Aug 2000.
Fisher, G., Hartel, C. E. and Bibo, M. P. (2000). Does task and contextual performance measurement apply across cultures? An empirical study of Thai and western managers and professionals. In: Transcending Boundaries: Integrating People, Processes & Systems. 2nd Annual Conference of the International Association of Insight and Action, Brisbane, Qld, (158-163). 06-08 Sept 2000.
Fisher, G., Bibo, M. P. and Hartel, C. E. (2000). Differences in perceptions and perceptions of difference: How do the Thai and Western managers perceive effective performance?. In: The Leap Ahead: Managing for the New Millennium. ANZAM 2000, Sydney, (). 03-06 Dec 2000.
Fujimoto, Y., Härtel, C. E. J. and Härtel, G. F. (1999). A field test of the diversity-openness moderator model in newly formed and well-established groups. In: First Annual GSM Student Colloquium, Brisbane, Australia, (). November 1999.
Fujimoto, Y., Härtel, C. E. J. and Härtel, G. F. (1999). A field test of the diversity-openness moderator model in newly formed and well-established groups: Diversity has affective, behavioural, and cognitive consequences and openness to dissimilarity moderates these consequences. In: Third Australian Industrial and Organisational Psychology Conference proceedings: Best paper and abstract proceedings 1999. Third Australian Industrial and Organisational Psychology Conference, Brisbane, Australia, (69-69). 26-27 June 1999.
Hartel, C. E. J., Gough, H. and Hartel, G. F. (1999). Emotional work group climate and performance. In: New directions in emotions at work. European Congress on Work and Organizational Psychology, Helsinki, Finland, (). May 1999.
Sultana, N. and Härtel, C. E. J. (1999). Experiences of migrant women entering and advancing in management positions. In: International Conference on Immigrants and Immigration, Toronto, Canada, (). August 1999.
Barker, S. and Hartel, C. E. J. (1999). The interface of front line employees and demographically diverse customers. In: International Conference on Immigrants and Immigration,, Toronto, Canada, (). August 1999.
Fujimoto, Y., Hartel, C. E. and Hartel, G. F. (1999). Preliminary evidence for the predictive validity of the perceived dissimilarity openness moderator model: openness to dissimilarity improves cross-cultural relationships. In: C. Fraser, M. Barker and A. Martin, Organisations Looking Ahead: Challenges and directions. Conference Proceedings. Organisations Looking Ahead: Challenges and Directions, Griffith, Brisbane, Australia, (123-130). November 22-23 1999.
Hartel, C. E. and Fujimoto, Y. (1999). Explaining why diversity sometimes has positive effects in organizations and sometimes has negative effects in organizations: The perceived dissimilarity openness moderator model. In: Stephen Havlovic, Academy of Management Best Paper Proceedings. Fifty-ninth Annual Meeting of the Academy of Management, Hyatt Regency Hotel, Chicago, Illinois, (CD Rom). 6-11 August 1999.
Mcdonald, L. and Hartel, C. E. (1999). Use of affective events theory to explain the impact of company mishaps on consumer anger and purchase intentions. In: ANZAM'99 Conference Proceedings. ANZAM'99 From the edge: Management beyond, Wrest Point Casino, Hobart, Tas., (CD Rom). December 1-4, 1999.
Hartel, C. E. (1999). New insights into the emotion-performance link: Implications for performance management. In: The 3rd Australian Industrial and Organisational Psychology Best paper and Abstract Proceedings: Conference Proceedings. Third Australian Industrial and Organisational Psychology, Brisbane Hilton, Brisbane, (47). June 26-27, 1999.
Fisher, G. and Hartel, C. E. (1999). Cross-cultural effectiveness of Western managers operating in intercultural teams in Thailand: Lessons learned for IHRM research on expatriate-client interactions. In: Organisations Looking Ahead: Challenges and directions. Conference Proceedings. Organisations Looking Ahead: challenges and directions, Griffith Univ. Logan Campus, (105-114). November 22-23, 1999.
Fujimoto, Y., Hartel, C. E. J. and Hartel, G. F. (1999). A field test of the diversity-openness moderator model in newly-formed and well-established groups: Diversity has affective behavioural and cognitive consequences and openness to dissimilarity moderates these consequences. In: N. L. Jimmieson, M. A. Griffin, B. Kabanoff, P. Bordia, L. M. Bradley and A. Neal, You have full text access to this content The Abstracts of the 3rd Australian Industrial and Organisational Psychology Conference. 3rd Australian Industrial and Organisational Psychology Conference, Brisbane, Australia, (57-57). 26-27 June 1999.
Härtel, C. E. J., Bohle, P. and Grant, J. (1998). HRM practices, maternity and employment opportunities for female lawyers. In: Proceedings of the 24th International Congress of Applied Psychology. 24th International Congress of Applied Psychology, San Francisco, CA, United States, (). 9-14 August 1998.
Gough, H. and Hartel, C. E. J. (1998). Emotional climate and emotional competence as determinants of customer and employee satisfaction with service encounters: a theoretical model. In: Refereed Proceedings of the 12th International Conference of the Australia New Zealand Academy of Management. 12th International Conference of the Australia New Zealand Academy of Managemen, Adelaide South Australia, (). December 1998.
Hartel, C. E. J., Hartel, G. F. and Tilton, P. R. (1998). Statistically valid analysis of performance measures requires randomization methods. In: 24th International Congress of Applied Psychology, San Francisco, CA United States, (). August 1998.
Fujimoto, Y., and Hartel, C. E. J. (1998). Attributional effects on effectiveness of diverse workgroups: openness to perceived dissimilarity is a way to overcome the effects of perceived dissimilarity. In: 12th International Conference of the Australia New Zealand Academy of Management, Adelaide, South Australia, (). December 1998.
Hartel, C. E. J. and Fujimoto, Y. (1998). Effects of diversity in organisational groups: development of The Perceived Dissimilarity Openness Moderator Model. In: 12th International Conference of the Australia New Zealand Academy of Management,, Adelaide, South Australia, (). December 1998.
Hartel, C. E. J. and Fujimoto, Y. (1998). Effects of diversity in organisational groups: development of the diversity-openness moderator model. In: Society of Australasian Social Psychologists,, Christchurch, New Zealand., (). April 1998.
Fujimoto, Y. and Hartel, C. E. J. (1998). Openness to perceived dissimilarity: its role in outcomes in heterogeneous groups. In: Managing the New Millennium - The Future Imperatives for Business, Brisbane Australia, (). November 1998.
Härtel, C. E. J. (1998). Cutting edge decision making research in Australia.. In: Australian I/O psychology and management research at the cutting edge. APA Annual Convention, San Francisco, CA, (). August 1998.
Härtel, C. E. J., Douthitt, S. and Härtel, G. F (1997). Equally qualified but unequally perceived: General cultural openness as a predictor of discriminatory performance ratings. In: 50th Annual Meeting of the Academy of Management, Boston, MA, (). August 1997.
Hartel, C. E. J., Hartel, G. F. and Barney, M. F. (1997). SHAPE: a scaffold for decision making and problem solving paradigms. In: 50th Annual Meeting of the Academy of Management, Boston, MA, (). August 1997.
Hartel, C. E. J. and Hartel, G. F (1997). SHAPE-assisted intuitive decision making and problem solving: Information processing based training for stressful conditions. In: 50th Annual Meeting of the Academy of Management,, Boston, MA, USA, (). August 1997.
Douthitt, S. S., Härtel, C. E. J. and Härtel, G. F. (1996). Equally qualified but unequally perceived: General cultural openness as a predictor of discriminatory performance ratings. In: Person-centered and situation-centered explanations of gender differences in organizational outcomes. 11th Annual Conference of the Society for Industrial and Organizational Psychology, Cincinnati, OH, (). April 1996.
Härtel, C. E. J. (1992). A new decision making frame that improves team-assisted diagnosis. In: Proceedings of the 7th Annual Conference of the Society for Industrial and Organizational Psychology. 7th Annual Conference of the Society for Industrial and Organizational Psychology, Montreal, Canada, (). May 1992.
Härtel, C. E. J. (1992). Unremarkable findings: Why so little from so much performance appraisal research?. In: 52nd Annual Meeting of the Academy of Management,, Las Vegas, NV, United States, (). August 1992.
Härtel, C. E. J. (1991). Field independence/dependence as a predictor of attitude toward and psychometric quality of performance ratings on four different formats. In: 6th Annual Conference of the Society for Industrial and Organizational Psychology, St. Louis, Missouri, (). April 1991.
Kaman, V. and Härtel, C. E. J. (1990). Anticipating pay negotiation strategies and pay outcomes during recruitment: An exploration of gender differences. In: Proceedings of the 50th Annual Meeting of the Academy of Management. 50th Annual Meeting of the Academy of Management, San Francisco, CA, United States, (). August 1990.
Härtel, C. E. J., Smith, K. A. and Prince, C. (1989). Defining aircrew coordination: Searching mishaps for meaning. In: Richard S. Jensen, Proceedings of the Fifth International Symposium on Aviation Psychology,. Fifth International Symposium on Aviation Psychology, Columbus, OH, United States, (). 17-20 April 1989.
Hartel, Charmine (2008). Mentor for round-table discussion of three poster papers presented at the 3rd Asia Pacific Symposium on Emotions in Worklife. Faculty of Business and Law, Newcastle Graduate School of Business, University of Newcastle.
Hartel, Charmine E. J. and Hartel, Gunter (2000) Time Gradients. Toronto, ON, Canada, The Academy of Management.
Hartel, Charmine E. J. (2000) Time. Every Direction. Toronto, ON, Canada, The Academy of Management.

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