Source: https://rabidplatypus.com/shipping-returns
Timestamp: 2019-04-20 02:18:41+00:00

Document:
Your order will be carefully packed and shipped via United States Postal Service (USPS) Priority Mail or United Parcel Service (UPS) Ground unless expedited shipping has been selected. Expedited shipments are delivered via UPS. If you have provided us with a valid email address we will send shipping confirmation in the form of a Delivery Confirmation Number (USPS) or a Tracking Number (UPS). Choosing to have items shipped to another party releases Rabid Platypus of any responsibility for lost or damaged merchandise. A request and authorization for a package to be left at the place of delivery without a signature, releases Rabid Platypus of any responsibility for lost or damaged merchandise.
Rabid Platypus reserves the right to arrange freight shipments for orders exceeding standard UPS or USPS shipping rates and dimensions. Customers will be contacted to determine delivery destination and requirements; then customer will be provided with a freight quote prior to shipment of the order. All freight shipments will be held until these arrangements are finalized and payment is received. Customer contact telephone information provided must be reachable Monday – Friday, 8-4 MT. Inability to reach customer will result in delays of any and all freight shipping.
All items purchased from Rabid Platypus is made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
You may return unaltered items purchased through Rabid Platypus within 30 days of purchase for an exchange, refund, or store credit. An unaltered item means that no modification such as grinding, fitting, drilling, sanding, chemical cleaning, restoration, painting or other changes of any kind has occurred. Altered products or products in abused condition will be returned to the customer at their expense.
Should you need to return an item please contact us at sales@rabidplatypus.com or call us at 704-516-2728. We will do our best to resolve any issue and answer any questions before a return is needed. Many of our customers find that having a few questions answered prior to the return of a product may resolve the issues they encounter.
We try our best to select and ship the correct item(s) in each order. Unfortunately, selection errors are sometimes made and not caught prior to shipping. In the event the error is caused by Rabid Platypus, we will refund your return shipping cost up to the original invoice shipping charge. If this is not the case the buyer may be responsible for all shipping costs associated with any return or exchange. We do not refund for additional services such as Delivery Confirmation, Insurance, etc. Please properly package the return to the address listed below and we will be happy to contact you by phone or e-mail when we receive the package. Include a copy of the original invoice or the original order number and daytime customer contact information in your return.
Rabid Platypus reserves the right to have up to 10 business days to inspect and process the return. However, we will do our best to minimize the amount of time a return will take. Refunds will occur by the same method used for purchase. In the event of a credit card purchase, please allow up to 10 business days for the refund to appear on your account.
Customers may initiate an RMA request through the website. Please include any comments to explain the return request. Once submitted the request will be reviewed by Rabid Platypus. You will be contacted on the status of your return.
Some items may be sold “As Is”, returns will not be accepted for these items. If you attempt to return such an item, you will be responsible for all shipping costs associated with Rabid Platypus having to ship the item back to you.
All merchandise returns may be subject to a 10% restocking fee on surplus/used parts, or a 15% restocking fee on new product at Rabid Platypus discretion, except where prohibited by law.
Depending on the country of origin and/or type of firearm, the use of these parts in certain firearms may constitute a violation of law. The purchaser and ultimate user of the parts is responsible for knowing and complying with all laws relating to the use of the subject parts. It is the customer’s responsibility to know the laws in his or her jurisdiction prior to purchasing or using Rabid Platypus products.
Due to Federal and State laws, we are unable to ship certain items to certain states. If you live in one of these states, and have these items in your cart, you must remove them to continue the checkout process.
California: Magazines capable of holding more than 10 rounds. Cal. Pen. Code § 16740: A “large capacity magazine” means any ammunition feeding device with the capacity to accept more than 10 rounds, but shall not be construed to include a feeding device that has been permanently altered so that it cannot accommodate more than 10 rounds, any tubular magazine that is contained in a lever-action firearm, or any .22 caliber tube ammunition feeding device.
Colorado: Magazines capable of holding more than 15 rounds. HB1224: (I) A fixed or detachable magazine, box, drum, feed strip, or similar device capable of accepting, or that is designed to be readily converted to accept, more than fifteen rounds of ammunition; (II) A fixed, tubular shotgun magazine that holds more than twenty-eight inches of shotgun shells, including any extension device that is attached to the magazine and holds additional shotgun shells; or (III) A nontubular, detachable magazine, box, drum, feed strip, or similar device that is capable of accepting more than eight shoutgun shells when combined with a fixed magazine.
Connecticut: Magazines capable of holding more than 10 rounds. Conn. Gen. Stat. § 53-202p(a)(1): Connecticut law defines “large capacity magazine” to mean any firearm magazine, belt, drum, feed strip or similar device that has the capacity of, or can be readily restored or converted to accept, more than 10 rounds of ammunition.
Hawaii: Magazines capable of holding more than 10 rounds. Haw. Rev. Stat. Ann. § 134-8(c): Hawaii prohibits the manufacture, possession, sale, barter, trade, gift, transfer, or acquisition of detachable ammunition magazines with a capacity in excess of 10 rounds which are designed for or capable of use with a pistol. The ban does not apply to magazines modified to accept 10 rounds or fewer.
Maryland: Magazines capable of holding more than 10 rounds. Md. Code Ann., Crim. Law § 4-305(b): Maryland prohibits anyone from manufacturing, receiving, purchasing, transferring, selling, or offering for sale any detachable magazine that can hold more than 10 rounds of ammunition for a firearm. The ban does not apply to .22 caliber rifles with a tubular magazine (Md. Code Ann., Crim. Law § 4-305(a)).
Massachusetts: Magazines capable of holding more than 10 rounds. Mass. Gen. Laws ch. 140 § 121: A (1) fixed or detachable magazine, box, drum, feed strip or similar device capable of accepting, or that can be readily converted to accept, more than 10 rounds of ammunition or more than five shotgun shells or (2) large capacity ammunition feeding device as defined in the now-expired federal Public Safety and Recreational Firearms Use Protection Act as it appeared on September 13, 1994.
New Jersey: Magazines capable of holding more than 15 rounds. NJ Stat. Ann. § 2C:39-1y: A box, drum, tube, or other container that is capable of holding more than 15 rounds of ammunition to be fed continuously and directly into a semi-automatic firearm.
New York: Magazines capable of holding more than 10 rounds. NY Penal Code §§ 265.00(23), 265.02(8) & 265.10: New York prohibits the manufacture, transportation, disposal, and possession of large capacity ammunition feeding devices. Prior law defined a large capacity feeding device as “a magazine, belt, drum, feed strip, or similar device” manufactured after September 13, 1994 (the date the now-expired federal assault weapon and large-capacity magazine ban became effective), “that has a capacity of, or that can be readily restored or converted to accept, more than ten rounds of ammunition.” It excludes attached tubular devices designed to accept and capable of operating only with .22 caliber rimfire ammunition.
Washington State: Components for fully automatic fire. Parts kits ordered will have these parts removed or replaced prior to shipping. Wash. Rev. Code Ann. § 9.41.190(1): Washington prohibits any person from manufacturing, owning, buying, selling, loaning, furnishing, transporting, or having in his or her possession or under his or her control any machine gun, or any part designed and intended solely and exclusively for use in a machine gun, to convert a weapon into a machine gun, or to assemble or repair any machine gun.
Washington D.C.: Magazines capable of holding more than 10 rounds. D.C. Code Ann. § 7-2506.01(b): D.C. defines a “large capacity ammunition feeding device” as a magazine, belt, drum, feed strip, or similar device that has a capacity of, or that can be readily restored or converted to accept, more than 10 rounds of ammunition. The term does not apply to attached tubular devices designed to accept and capable of operating only with .22 caliber rimfire ammunition.

References: § 16740
 § 53
 § 134
 § 4
 § 4
 § 121
 § 2
 § 9
 § 7