Source: https://www.albatros.de/en/datenschutz
Timestamp: 2019-04-23 02:07:50+00:00

Document:
Albatros Versicherungsdienste GmbH, Linnicher Straße 48, 50933 Köln and Albatros Service Center GmbH, Linnicher Straße 48, 50933 Köln (hereinafter also referred to as "Albatros", "we", "us“) companies of the Lufthansa Group, attaches great importance to your privacy when processing personal data in our daily business processes.
We process personal data that is collected when you visit our website in accordance with the legal provisions. Our data protection policy is also based on the data protection guidelines applicable to the Lufthansa Group. Below we inform you about the processing of your personal data in the context of the use of our website www.albatros.de ("website").
The log files contain IP addresses and other data which can be attributed to a user. This might be the case if, for example, the link to the website from which the user accesses the website or the link to the website to which the user switches contains personal data. The data are also saved in our system’s log files. These data are not stored together with other personal data of the user.
We collect and use this technical information for the purposes of (network) security (to for example ward off cyber-attacks), marketing and to better understand our users’ needs as well as to continuously improve our website and enable users to access the website from their computers.
The data are saved to log files to ensure website functionality. The data also help us improve the website and safeguard our information technology systems. The data are not analysed for marketing purposes in this context.
Art. 6 (1) (f) GDPR forms the legal basis for the temporary storage of the data and log files.
Our legitimate interest pursuant to Art. 6 (1) (f) GDPR for the purposes of increasing the efficiency of our website and (direct) marketing is the legal basis for the use of the tools listed. For further information on the individual tools, please check Tracking Tool Policy.
With the two-click solution, your data are only transmitted to the relevant social networking provider after initial activation (approval) of the respective plugin button, Art. 6 (1) (a) GDPR. The basic provision of the plugin on our website is based on our legitimate interest for marketing purposes, Art. 6 (1) (f) GDPR.
For further information on individual plugins, please check Tracking Tool Policy.
We offer a range of different services on our website. We must collect and process user or customer personal data in order to perform these.
By filling out the contact form on our website, you provide us with your personal data. This information includes, for example, your name, contact details such as e-mail address, telephone number and your personal wishes. We use this personal data to process your inquiries and/or to provide the requested services or to provide the requested information. The data will be processed for the purpose of contacting us in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntary consent.
Without this information the Spotlight Newsletter cannot be sent via E-Mail.
The collection of other personal data during the registration process helps to prevent misuse of the services or the email address that is used.
We process your data in connection with the newsletter in order to send you messages informing you about interesting topics from the Albatros world. In addition, we process and use the email address you enter to send you personalised offers in connection with the newsletter.
If a link in the newsletter takes you to our website, you also permit us to process and use your IP address, as well as geodata, web beacons and similar technologies, in order to verify whether the offers have met your requirements.
The data is deleted as soon as it is no longer needed for achieving the purpose for which it was collected. As a result, the user’s email address is stored for as long as the subscription to the newsletter is active.
Accordingly, Art. 6 (1) (a) GDPR forms the legal basis for data processing following the user’s subscription to the newsletter if the user has given consent.
There is a possibility that your data may be analysed in a data warehouse to evaluate the preferences of our registered customers (“statistical analysis”) for the purposes of interest-led marketing, individual approaches and continuous optimisation of our business processes. We undertake this processing in order to acquire a better understanding of what our customers expect from us and to allow us to offer you communication that is tailored to you personally. This analysis also helps us with fraud detection, auditing and safeguarding security, which is why we perform this processing to protect our legitimate interests, Art. 6 (1) (f) GDPR.
You have the option to fill in a real estate contact form on our website. By doing so, you make your personal data available to us. This data includes, for example, your name, contact details such as email address, telephone number and your personal wishes. We will forward this data to Immowings Berlin GmbH, Fredericiastr. 7, 14050 Berlin for the purpose of contacting you. The legal basis for data processing is Art. 6 (1 sentence 1) (a) GDPR.
2.2.5 "Cancellation Alarm Clock" and "Interest Alarm Clock"
The data collected within the scope of our "Cancellation Alarm Clock" and "Interest Alarm Clock" service offer is used exclusively to carry out the reminder function. The legal basis for the processing of the data by the user is Art. 6 (1) (a) GDPR.
You have the option to communicate with our consultants via video consulting and/or text chat. Further technical information on online consulting can be found under the following link on our homepage: www.albatros.de/online-beratung.
The use of the video consultation and the text chat is basically possible without you having to give information about your person. The use is also possible using a pseudonym (any chat name). We use the data collected by us within the scope of a request made by you exclusively for the purpose of processing your request. We store and use your feedback for video consulting and/or text chat only in anonymized form. When using video consulting via our website, the following information is stored in a log file: Actions such as start and end, date and time of use and a number assigned to the video consultation (session ID). This data is collected, processed and used for the technical administration and optimisation of the websites and exclusively within the legally permissible framework. The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR. We only store further data if we have your consent. In this case, the legal basis for processing is Art. 6 (1) (a) GDPR.
In video consulting and text chat, all data is transmitted in encrypted form. Our employees will never ask you to transmit confidential information via text chat; there is no provision for such data to be entered. For security reasons, do not enter any account or contract numbers or passwords in the text chat. This applies in particular to PIN and TAN.
You have the option to change your personal data on our website. The legal basis for the processing of the data after the amendment is Art. 6 (1) (a) GDPR.
If obliged to do so by law, we process personal data in order to meet duties of retention under commercial or tax law or to meet legal security requirements (such as Section 7 of the Aviation Security Act [LuftSiG]). For further information on retention periods, please refer to “Duration of the data processing”.
The input fields which are mandatory to be filled out for performing the requested service are marked accordingly on the website. The input is either mandatory because of legal or contractual requirements.
Your personal data are deleted as soon as they are no longer needed for the specified purposes. In certain circumstances, personal data are kept for the period of time during which claims against Albatros may be enforced (statutory limitation period of three to thirty years). Personal data are also saved to the extent that and for so long as Albatros is legally obliged to do so. Corresponding burdens of proof and duties of retention arise from, among others, the Commercial Code, Tax Code and Money Laundering Act. These prescribe retention periods up to ten years.
To ensure the most secure transmission of your data between your web browser and our Internet system, we use Secure Socket Layer (SSL) encryption technology. SSL enables encrypted communication or document transmission via the Internet between web browsers and web servers. The URL of a web page with SSL connection to your browser starts with https://.
If your current browser is not SSL-enabled, you can download the latest version of the most widely used web browsers.
You have the right to object, on reasons relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
The controller shall no longer process your personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or processing is necessary for the establishment, exercise or defence of legal claims.
Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data, which includes profiling to the extent that it is related to such direct marketing.
Where you object to processing for direct marketing purposes, the personal data concerning you shall no longer be processed for such purposes. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
Personal data may be transmitted to third countries or international organisations as part of this. For your protection and the protection of your personal data, appropriate safeguards are provided for such data transmissions as per and in accordance with legal requirements (particularly, the use of EU standard contractual clauses) or an adequacy decision has been issued by the EU Commission (Art. 45 GDPR).
For information on EU standard contractual clauses, please visit here. The EU Commission provides the relevant information relating to its adequacy decisions at Link.
A copy of the security precautions used may also be requested from datenschutz@delvag.de.
We are also legally obliged to provide personal data to German and international authorities, Art. 6 (1) (c) GDPR together with local and international regulations and agreements.
To exercise your right, please email datenschutz@delvag.de. In order to process your request and for identification purposes, please note that we will process your personal data in accordance with Art. 6 (1) (c) GDPR.
Please note that your consent can only be withdrawn with future effect and such a withdrawal does not have any influence on the lawfulness of past processing. In some cases, we may be entitled in spite of your withdrawal to continue to process your personal data on a different legal basis – e.g. to perform a contract.
These data protection notices only apply to processing for the website www.albatros.de.
Other websites are not covered by these data protection notices and provide their own specific data protection notices.
This data protection information is currently valid and is valid as of May 2018.

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