Source: https://www.gedys-intraware.com/data-protection/
Timestamp: 2019-04-19 18:53:33+00:00

Document:
GEDYS IntraWare GmbH appreciates your interest. Handling your data in a responsible manner is important to us. We comply in every respect with the legal requirements of the General Data Protection Act, the Data Protection Adaptation and Implementation Act EU (DSAnpUG-EU)/GDPR (new), the Telemedia Act (TMG), the Telecommunications Act (TKG) and other special laws applicable in Germany.
Contact data (e.g., email address, phone numbers).
Payment data (e.g. bank details, payment history).
With our offers no special categories of data are processed in principle, unless these are supplied by the users of the processing, e.g. in on-line forms entered.
In accordance with art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal basis is not mentioned in the Data Protection Declaration, the following applies: the legal basis for obtaining consent is art. 6 para. 1 lit. a and art. 7 GDPR, the legal basis for processing for the fulfilment of our services and the execution of contractual measures as well as for replying to enquiries is art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfil our legal obligations is art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is art. 6 para. 1 lit. f, GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, art. 6 para. 1 lit. d GDPR applies as the legal basis.
If we disclose data to other persons and companies (processors or third parties) within the scope of our processing, transmit the data to them or otherwise grant them access to the data, this shall only take place on the basis of legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, in accordance with Art. 6 para. 1 lit. b GDPR is required for contract fulfilment), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this only takes place if it occurs for the fulfilment of our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or leave the data in a third country only if the particular requirements of Art. 44 ff. GDPR are met.. This means, for example, processing is carried out on the basis of special guarantees, such as the officially recognised determination of a data protection level corresponding to the EU (e.g. for the USA by the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).
You have the right to request the data concerning you that you have provided to us in accordance with art. 20 GDPR and to request their transmission to other controllers.
In accordance with art. 77 GDPR you have the further right to lodge a complaint with the competent supervisory authority.
You have the right to revoke your consent according Art. 7 para. 3 GDPR with effect for the future.
You can object to the future processing of the data concerning you in accordance with art. 21 GDPR at any time. The objection may be lodged in particular against processing for direct advertising purposes.
In accordance with legal requirements, the storage is carried out in particular for 6 years in accordance with § 257 Para. 1 HGB [German Commercial Code] (trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting documents, etc.) as well as for 10 years according to § 147 para. 1 AO [Tax Code] (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).
We process inventory data (e.g. names and addresses as well as contact data of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with § 3 of the German Data Protection Act. Art. 6 para. 1 b, GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
When contacting us (via contact form or e-mail), the user’s details for the processing of the contact enquiry and its handling according to the terms and conditions of this agreement are stored. Art. 6 Para. 1 b) GDPR.
User data is stored and processed in our Customer Relationship Management System (“CRM System”).
We stand for innovative solutions and services that are market-oriented. A permanent increase in product quality and very good customer service are indicators of good business relations. In order to do justice to these points, it is necessary to use market and industry-standard software tools.
With regard to the collection, use and storage of personal data transferred from the European Union, the European Economic Area or the USA, for example, the contractor ensures that the providers comply with the provisions of the Privacy Shield Agreement between the EU and the USA.
Compliance with Privacy Shield ensures that an organisation provides adequate data protection in accordance with the EU Data Protection Directive.
When transferring to a third country, this is done under the conditions set out in Chapter V of the basic Regulation on data protection (see Section 5 Transfers to third countries).
We delete queries if they are no longer necessary. We review this requirement every two years. In the case of statutory archiving obligations, the deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) storage obligation).
The following notes are about our newsletter, its content and procedures regarding registration, distribution and statistical evaluation. They also explain your right to appeal. By subscribing to our newsletter, you agree to receive the newsletter and to the described procedures.
Content of the newsletter: We send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter “newsletters”) only with the express consent of the recipient or with legal permission. If registration for the newsletter involves a specific description of its content, then this description is the basis on which users agree to receive newsletters. In addition, our newsletters contain information about our products, offers, promotions and our company in general.
Double opt-in and logging records: subscription to our newsletter takes place using a process known as double opt-in. This means that upon registration, you will receive an email requesting confirmation of the subscription. The confirmation is required to ensure that no one else subscribes using your email address. A record of subscriptions to the newsletter is kept to fulfil the legal requirements for recording the subscription process. The record contains the time of subscription and confirmation as well as the relevant IP address. Any changes to the data registered with the shipping service provider sending the newsletter will also be recorded.
Furthermore, the shipping service provider can use this data in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for technical optimization of the dispatch and presentation of the newsletter or for statistical purposes in order to determine from which countries the recipients come. However, it will not use said data to approach recipients directly nor will it pass the information on to third parties.
Registration data: In order to subscribe to the newsletter, it is not sufficient for you to enter your e-mail address, but we ask you to state title, name, company in the newsletter for the purpose of personal address.
Performance measurement – the newsletters contain a so-called “web beacon”, i.e. a pixel-sized file, which is retrieved from the email marketing server when opening the newsletter. During the download, technical information such as your browser and operating system, as well as your IP address and the time of the download, are collected. This information is used for technical improvement of the service, as technical data or target group data can be analysed according to their reading behavior, their download locations (identifiable through IP addresses), or download times. Statistical data collection also includes an analysis of when the newsletters are opened and which links are clicked on. Although this information technically allows the tracking of individual newsletter recipients. We are not interested in watching the behaviour of individual users. Data analysis is used to recognise patterns in the reading behaviour of users, and to adapt contents accordingly or send different content according to the interests of our users.
The newsletters are dispatched and their performance measured on the basis of the recipients’ consent in accordance with Art. 6 para. 1 lit a, art. 7 GDPR in conjunction with art. 7 para. 2 no. 3 UWG (Law against unfair competition) or on the basis of legal permission in accordance with art. 7 para. 3 UWG.
The registration procedure is recorded on the basis of our legitimate interests in accordance with Art. 6 para. 1 f DSGVO and serves as proof of consent to receive the newsletter.
Cancellation/revocation – You can cancel your subscription to our newsletter at any time, i.e. revoke your consent. You will find an unsubscribe link at the end of each newsletter. If the users have only subscribed to the newsletter and cancelled this subscription, your personal data will be deleted.
We collect data on the basis of our legitimate interests as defined in Art. 6 para. 1 f GDPR regarding each access to the server on which this service is located (known as server log files). Access data includes the name of the requested website, file, date and time of access, amount of data transferred, notification of successful retrieval, browser type along with version, the operating system of the user, referrer URL (previously visited), IP address, and the requesting provider.
We maintain online presences on social networks and platforms in order to communicate with active customers, interested parties, and users and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and the data processing guidelines of their respective operators apply.
If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Cookies that are already saved can be deleted in the system settings of the browser at any time. The exclusion of cookies can lead to functional restrictions of this online offer.
Videos from the “YouTube” platform of the third party Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By embedding YouTube videos, various connections to Google servers are established, through which cookies are stored in the reader’s browser and personal data are sent to YouTube and Google’s advertising service DoubleClick. The whole thing takes place before the visitor to the website clicks on the video.
On our behalf, Google will use this information to analyse the use of our website by users, to compile reports on activities on this website, and to provide us with other services related to the use of this website and the internet. Pseudonymous usage profiles of users may be created from the processed data.
We also use Google Analytics to display advertisements placed by Google and its partners within advertising services only to users who have also shown an interest in our website or who have certain characteristics (e.g. interest in certain topics or products that are determined by the websites visited) that we transmit to Google (known as “remarketing” or “Google Analytics audiences”). With the help of remarketing audiences, we would also like to ensure that our advertisements correspond to the potential interest of the users and are not annoying.
We use Google Analytics only with activated IP anonymisation. This means that the IP address of the user is truncated by Google within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the US and truncated there.
For further information on data usage by Google, setting and blocking options, please see the Google websites: https://www.google.com/intl/de/policies/privacy/partners (“How Google uses information from sites or apps that use our services“), https://policies.google.com/technologies/ads (“Use of data for advertising purposes), https://adssettings.google.com/authenticated (“Control the information Google uses to show you ads”).
Based on our legitimate interests (i.e. interest in the analysis, optimisation, and economical operation of our online offer within the meaning of Art. 6 para. 1 f. GDPR), we use marketing and re-marketing services (“Google Marketing Services” for short) from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).
Users’ data is processed pseudonymously within the framework of Google marketing services. This means that Google does not store and process, for example, the names or email addresses of users, but processes the relevant data cookie-related within pseudonymous user profiles. This means that, from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google’s servers in the USA.
One of the Google marketing services we use is Google AdWords, an online advertising platform. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Thus, cookies cannot be tracked using the website of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. AdWords advertisers can find out the total number of users who have clicked on their ad and been redirected to the page with a conversion tracking tag. However, advertisers do not obtain any information that can be used to identify users personally.
We can also use the “Google Tag Manager” to integrate Google analysis and marketing services into our website and manage them.
We use social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), 1 lit. f of the GDPR ) social plugins (“plugins”) which are operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are identified by a Facebook logo (white “f” on a blue tile, the term “Like”, or a “thumbs up” sign) or by the phrase “Facebook social plugin”. The list and the appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
When users access a feature of this online offer that contain such a plugin, their device establishes a direct connection to Facebook’s servers. The content of the plug-in is transmitted by Facebook directly to the user’s device to be integrated into the online offer. Pseudonymous usage profiles of users may be created from the processed data; therefore, we have no influence on the scope of the data which Facebook collects using this plugin and inform you based on our knowledge.
By including the plugin, Facebook receives the information that a user has accessed the corresponding page of the online offer. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plug-ins, for example by clicking the Like button or writing a comment, the corresponding information is directly transmitted from your browser to Facebook to be stored there. If you are not a member of Facebook, there is still the possibility that Facebook will gain knowledge of your IP address and store it. According to Facebook, only anonymised IP addresses are stored in Germany.
If a user is a Facebook member and does not want Facebook to collect data about him or her via this online offer and link it to his or her membership data stored on Facebook, he or she must log out of Facebook before using our online offer and delete his or her cookies. More settings and ways to revoke permission to use your data for advertising purposes are available in your Facebook profile settings: https://www.facebook.com/settings?tab=ads or through the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. The settings apply across platforms, i.e. they are applied to all devices, such as desktop computers or mobile devices.
Based on our legitimate interests (i.e. interest in the analysis, optimisation, and economical operation of our online offer within the meaning of Art. 6 para. 1 f. DSGVO) the plugin Jetpack (here the sub-function “WordPress Stats”), which integrates a tool for statistical evaluation of visitor access and is provided by Automattic, Inc. 132 Hawthorne Street San Francisco, CA 94107, USA. Google Analytics uses “cookies,” which are text files that are stored on your computer and which help analyze your use of the website.
Facebook has become subject to the Privacy Shield agreement, thereby offering a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation, and economic operation of our website within the meaning of art. 6 para. 1 lit. f. GDPR), we include content or service offerings from third parties so that we can incorporate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of this content can see the IP address of users, since without the IP address they would not be able to send the content to the users’ browsers. The IP address is therefore necessary in order to display this content. We strive only to use content from providers who use the IP address to deliver content, and for nothing else. Third-party providers may also use “pixel tags” (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. “Pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may include technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offering. It may also be linked to such information from other sources.
From time to time, it may be necessary to update this data protection information, for example by making new offers on our website. We will then inform you at this point. This declaration was last updated on 04/12/2018.

References: art. 13
 art. 6
 art. 7
 art. 6
 art. 6
 art. 6
 art. 6
 Art. 6
 Art. 44
 art. 20
 art. 77
 Art. 7
 art. 21
 § 257
 § 147
 § 3
 Art. 6
 Art. 6
 Art. 6
 art. 7
 art. 7
 art. 7
 Art. 6
 Art. 6
 Art. 6
 Art. 6
 art. 6