Source: https://www.seerene.com/privacy-policy
Timestamp: 2019-04-24 19:09:33+00:00

Document:
With the following information we like to provide you with details in connection with the processing of personal data when using our website at www.seerene.com as well as about your rights in this regard. The information provided here apply to all visitors and users of our website when visiting it as non-registered users.
Registered users of our SaaS software Seerene have the possibility to login to the software through our website on www.seerene.com. Following the login the user is forwarded to a separate website operating the Saas. Using our SaaS software is covered by separate Data Protection Information, which can be retrieved here: https://tp.seerene.com/cms/en/privacy.
On our website www.seerene.com we included a recruitment tool operated by Jacando AG providing the possibility to apply for job vacancies Online directly through our website. This recruitment process is covered by separate Data Protection Information, which can be retrieved here.
The IP-address and the information on your Internet browser’s enquiry(s) are technically necessary for accessing and using the website; without processing of this data, access to the Internet site cannot take place and Internet sites cannot be displayed. We also use the IP address to identify the rough location of the user visiting our website.
Cookies are basically used to make the Internet offer more user-friendly and effective overall, to enable additional functionalities and to provide us with further information about your visit of our website and its use. Cookies enable us, for example, to determine whether a specific device has been used to visit our website before. Cookies also make it possible to adapt the offer of a website to previous visits if the previous behaviour of the user on the website or another website was stored in the cookie.
Transient cookies are automatically deleted when you close your browser. This includes in particular session cookies.. Session cookies are deleted when you log out or close your browser.
Google is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Google covering the processing of user data on our behalf.
We also use Google Conversion Tracking, a web analytics service provided by Google, Inc. (“Google”). Google AdWords places a cookie in your browser (“Conversion Cookie”) if you have accessed our website via a Google ad. These cookies are valid for 30 days. If you access some of our sites and the cookie is still valid, we and Google can recognize that somebody has clicked on the ad and thereafter was transferred to our website. Every AdWords customers uses a different cookie, and therefore it is not possible to track cookies via the websites of AdWords customers. The information obtained via the Conversion Cookie is used in order to assemble conversion reports for AdWords customers. The AdWords customers receive the number of users that have clicked on their ad and have been transferred to a site that includes the Conversion Tracking Tag but they do not receive any information that would allow them to identify the user.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the analysis of the efficiency and optimization of our marketing efforts.
On our website we provide links to videos offered on the platform YouTube. YouTube is provided by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
On our website we use the LinkedIn Insight Tag a service provided by LinkedIn Inc., Wilton Place, Dublin 2, Irland, USA (“LinkedIn”).
LinkedIn is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with LinkedIn covering the processing of user data on our behalf.
The legal basis for the use of the LinkedIn Insight Tag is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the analysis of usage data in order to recognize and eliminate errors on the basis of these findings and to optimize the website design.
Our website uses Hubspot a Marketing Automation Tool provided by Hubspot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA.
On the one hand, the personal data, which you provide, for example, when using our contact form or registering for our newsletter, are stored and processed on the servers of our software partner HubSpot.
_hssc 30 min Persistent This cookie is used to keep track of sessions, number of page views and timestamp.
_hssrc Session Transient This cookie is set whenever a new session is started. This serves to determine if the user has started a new session.
_hstc 2 years Persistent This is the main HubSpot cookie. It contains information about the user (identified by an unique identifier). It stores domains, timestamps and numbers of sessions.
hs-messages-is-openHubspot 30 min Persistent This cookie is used to determine whether the chat widget is open for future visits.
hs-messages-hide-welcome-message 1 day Persistent This cookie prevents welcome message in chat widget from appearing again when dismissed.
hubspotutk 10 years Persistent This cookie contains a user unique identifier, its value gets checked on form submission to avoid duplication of contacts.
Legal Basis for the above evaluation of user behavior by Hubspot on our behalf is your consent (Art. 6 (1) s. 1 lit. (a) GDPR) provided through the cookie consent banner when first visiting our website. If you declined the consent, your information won’t be tracked when you visit our website. However, a single cookie will be used in your browser to remember your preference not to be tracked.
You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com.
ZenDesk is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Zendesk covering the processing of user data on our behalf.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to allow users of our website to get in contact with us in a fast, easy and direct way.
When you book a place for Seerene events or webinars we use the third party online event platform Eventbrite (Eventbrite, Inc., einem in Delaware, 155 5th Street, Floor 7, San Francisco, CA 94103, USA) to manage these bookings. We will generally use this information to let you know event details, arrange attendance for you, and to send you related information.
Eventbrite Inc. is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Eventbrite Inc. covering the processing of user data on our behalf.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to provide a comfortable solution to administer, book and manage our events and webinars for both us and our customers.
We use the CRM system of salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München a subsidiary of salesforce.com, Inc., The Landmark at One Market, Suite 300, San Francisco, CA 94105, USA (“Salesforce”) to collect personal information related to sales (name, contact information, company, job title and others) in order to follow up on inquiries and sales to our customers or potential customers. We use it to collect information for sales and marketing purposes in order to make customer communications relevant and help us understand the performance of our marketing campaigns.
Salesforce is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Salesforce covering the processing of user data on our behalf.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest analyze our sales and marketing measures in order to make customer communications more relevant and help us understand the performance of our marketing campaigns for optimization purposes.
We use the service GoToWebinar of LogMeIn Inc., 320 Summer Street, Boston, MA 02210, USA of (“GoToWebinar”) to provide Webinars.
GoToWebinar is a cloud based webinar service provided by LogMeIn Inc.. We use it for webinars to provide the opportunity for communication between us and a group of people who register online for a digital meeting for the purpose of procuring information.
When you register for a webinar, we collect some information data (like email, company name, job title and other depending on the webinar.). When you register to take part, you will receive further information and reminders about the event before and after the event by email. You may receive other communications relevant or similar to the webinar topic.
GoToWebinar is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with GoToWebinar covering the processing of user data on our behalf.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to allow users of our website to participate in our webinars and to manage and administer our webinars.
We use the service Acuity Scheduling of Acuity Scheduling Inc., 90 State Street, STE 700 Office 40 Albany, New York 12207, US, of (“Acuity Scheduling”) to book and administer online meetings.
Acuity Scheduling is a Web-based service that allows you to book online meetings with us. We use it to help us communicate when finding the write meeting time.
To ensure an adequate level of data protection, we concluded an International Data Transfer Agreement with Acuity Scheduling covering the processing of user data on our behalf.
Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to allow us and our users to easily manage and administer online meetings and appointments.
We use the services of Kickbox, Inc., 2556 Elm Street, Dallas, Texas 75226 (“Kickbox”) to validate email addresses and find out whether or not they can be delivered to.
In this context,we also give your data to Kickbox. The email address verification service provider Kickbox will use this data to validate email addresses and find out whether or not they can be delivered to. Kickbox may transfer personal information to companies that help them provide their service to us.
Kickbox is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Kickbox covering the processing of user data on our behalf.
Adobe is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Adobe covering the processing of user data on our behalf.
Please note that in the event that you visit these linked pages, information may be collected and processed by the respective platform provider, which may also be assigned to your respective user account and stored and used in accordance with the data protection information of the respective platform operator. Therefore, please inform yourself about how the respective platform is processing your personal data before visiting the linked pages.
You can contact us with questions or requests using our online contact form or by email. When you do so, the personal data you submit to us will be processed by us electronically for the purpose to answer your questions / handle your request.
When using the online contact form, you will need to submit your name, Company, Job Title and a valid email address, so that we know who sent the request and to be able to answer the inquiry. Based on your consent, the personal data arising in this context will be stored in our system for answering your inquiry and contacting you with additional information on our products upon your revocation of your consent. If you only provide your email address, we will only contact you via email. If you also provide your telephone number we may choose also to contact you via telephone. The data will deleted upon you request or withdrawal of your consent or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.
The processing of your personal data when contacting us through our contact form is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.) Of course, contacting us is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. If you use our contact form, this of course will not result in a new consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
I give my consent that Seerene GmbH subject to Section 11 of its Data Protection Information may store and use the above information to answer my inquiry and also provide me with additional information on Seerene’s products via email and telephone (if telephone no. is provided) until revocation of my consent. I understand that I can freely withdraw this consent at any time with future effect via email to privacypolicy@seerene.com or by using the contact form.
The processing of your personal data when contacting us directly through other means is based on Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest is to enable our users to get directly in contact with us. The data will deleted upon completion of this purpose or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.
If you contact us through our chat system, the personal data you submit to us will be processed by us electronically for the purpose to answer your questions / handle your request. The data will be stored by us upon completion of this purpose to allow for a reproducibility of prior communication in case of future inquiries.
The processing of your personal data when contacting us through our live chat system is based on Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest is to enable our users to get directly in contact with us. The storage of data upon completion of the communication process is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.). Of course, contacting us is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. Upon receiving your withdrawal notice we will delete all data regarding past communication with you via our chat system or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.
On our website we offer the possibility to download content, such as videos, ebooks, presentations etc. Before downloading any content you have to register for our Resource Center by providing your name, company, job title, email address and optional comments through a registration form. This information is stored in our Salesforce CRM and on the servers of our software partner HubSpot together with the information on which content you downloaded from our site, the country, region and city you are browsing from (via your IP address). Once you have registered, a cookie is set by our website to identify you in future sessions so that you won’t have to register again. Please note that you will be asked to register again, if this cookie is removed.
Above information is stored in our CRM for an unlimited time and we use the information based on your prior consent to contact you to provide you with information on Sereene’s products.
The processing of your personal data when registering to our Resource Center and downloading content from our website is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.) Of course, registering to our Resource Center and downloading content from our website is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
I give my consent that Seerene GmbH subject to Section 14 of its Data Protection Information may store and use the above information to contact me to provide me with additional information on Seerene’s products via email until revocation of my consent. I understand that I can freely withdraw this consent at any time with future effect via email to privacypolicy@seerene.com or by using the contact form.
You can exercise your rights by sending an email to privacypolicy@seerene.com.
This Data Protection Information is currently valid and was published in January 2019. In view of future changes to our website and our services as well as changes of legal or regulatory requirements, it may become necessary to change this information. The respective current Data Protection Information can be accessed, downloaded and printed at any time at www.seerene.com/privacy.

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