Source: https://en.wika.com/privacypolicy_en_co.WIKA
Timestamp: 2019-04-25 21:46:07+00:00

Document:
Personal data is the information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number, e-mail address but also your IP address. Anonymous data exists if no personal reference can be established to the user.
Right to object to processing of data (Art. 21 EU-GDPR).
If you object to the processing of data for direct advertising purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made form-free, if possible to: werbung@wika.de.
When processing your personal data, the regulations of the EU-GDPR, the BDSG (new) (Federal Data Protection Act) and all other valid data protection regulations are kept. The legal basis for data processing results in particular from Art. 6 EU-GDPR.
We use your data for business initiation, to fulfil contractual and legal obligations, to execute the contractual relationship, to offer products and services as well as to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.
Your consent is also a permission regulation for data protection. Here we inform you about the purposes of data processing and your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 Para. 1 EU-GDPR in conjunction with Section 26 (3) BDSG (new).
Processing of special categories of personal data in the sense of Art. 9 Paragraph 1 EU-GDPR only takes place if this is required by legal regulations and there is no reason to assume that your legitimate interest in the exclusion of processing predominates, Art. 88 Paragraph 1 EU-GDPR in conjunction with Section 26 (3) BDSG (new).
In many cases, service providers support our specialist departments in performing their tasks. The requisite data protection agreements have been concluded with all service providers. This includes in particular the conclusion of contracts for order processing, as well as the listing of all relevant service providers.
We have compiled the details for you in the course of this privacy notice. In certain cases, data also has to be collected and made available due to statutory provisions. Please note that it is not possible to process your request or to perform the underlying obligation without providing this data.
This website uses Google Analytics, a web analytics service provided by Google LLC., Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer to help the website analyse how users use the website. We use Google Analytics on the internet pages of the WIKA blog and the WIKA online shop. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
By activating IP anonymisation on this website your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating the use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.
An opt-out cookie is stored on your instrument for this. If you delete your cookies, you must click this link again. Please note that on this website Google Analytics has been extended by the code “gat._anonymizeIp” in order to ensure the anonymous collection of IP addresses (IP masking). We also use Google Analytics to analyse data from AdWords (see also Google Adwords) as well as the data from the Google advertising functions, purely for statistical purposes. If you do not wish for this, you can deactivate this through the Ads Preferences Manager (https://www.google.com/settings/ads or https://www.google.com/settings/ads/onweb/?hl=en). Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
This website uses the features of Google AdWords Remarketing to advertise this site on Google's search results, as well as on third-party websites. The provider of the service is Google. For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.
The processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 para. 1 lit. f GDPR and you can exercise your rights at any time. Any further processing of data will only take place if you have consented to Google linking Google's internet and App browsing history to your Google account and using information from your Google account to personalise ads you view on the web.
This website uses the Google AdWords online advertising program and Google's conversion tracking as part of Google AdWords. We use the offer of Google Adwords, in order to draw attention to our offers from external web pages with the help of advertisement (Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. This gives us the opportunity to show you advertisements that are of interest to you and to make our website more attractive to you.
The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. These cookies usually lose their validity after 90 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we may recognise that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies thus cannot be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
This website uses Webtrends, a web analysis service of Webtrends Inc., 555 SW Oak Street, Suite 300, Portland OR 97204, USA). Webtrends uses “cookies”, text files that are stored on your computer to help the website analyse how users use the website. The information generated by the cookie about your use of this website is usually transmitted to a Webtrends server in the USA and stored there.
Webtrends will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Webtrends will not be associated with any other data.
You may refuse the storage of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.
LiveChat is a tool which allows you to chat with our employees on the homepage. When using this tool, the following personal data is collected and stored: name and e-mail address of the user, IP address, date and time of the respective chat entries as well as the chat history. Further data will not be saved. The data is required to enable us to contact you and to send you appropriate replies. The data will be stored after your chat with us in order to be able to access the data at a later point in time for clarifying facts, if necessary.
For reasons of technical safety (in particular to prevent attack attempts on our web server) this data is stored in accordance with Art. 6 Paragraph 1 lit. F EU-GDPR. The respective log files are deleted after 32 days at the latest.
If applicable, additional data, if you choose to provide us with this information.
In principle, we will maintain your personal data from you as part of the initiation of the contract or during the current contractual relationship.
Even when processing your personal data outside the website, the provisions of the EU GDPR, the BDSG (new) (Federal Data Protection Act; German: “Bundesdatenschutzgesetz”) and other relevant legal provisions are always observed.
Your personal data will be used exclusively for the execution of pre-contractual measures (e.g. for the preparation of offers for products or services) and for the fulfillment of contractual obligations (e.g. for the performance of our services or for purchase order processing/order fulfillment/payment processing), (Art. 6 para. 1 lit. b EU GDPR) or if there is a legal obligation to process it (e.g. due to tax regulations) (Article 6 (1) (c) of the EU GDPR). For these purposes, the personal data were originally collected.
Of course, a legal data protection permission requirement may also constitute your consent to data processing (Article 6 (1) (a) EU GDPR). Before issuing, we will inform you about the purpose of the data processing and about your right of withdrawal in accordance with Art. 7 (3) EU GDPR.
For the detection of crimes, your personal data will be processed only under the conditions of Art. 10 EU GDPR.
Of course, the processing of your personal data outside the website will also ensure that only those individuals will receive the data they need to fulfil their contractual and legal obligations.
Data is generally collected, processed and used by us, in particular, if we guarantee it. In certain cases, however, your data is also collected, processed and used by other companies of the WIKA Group (affiliate companies). This is carried out, in any case, in the event where customer relationships have a cross-border connection (also to countries outside the European Union) and the passing-on serves the fulfillment of the contract and related obligations.
In this case too, service providers support our specialist departments in the fulfillment of their tasks, whereby the necessary data protection contract has also been concluded with these service providers.
Our website uses social plug-ins (“plug-ins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are marked with a Facebook logo or the addition “Facebook social plug-in”. When you visit a website of our internet presence containing such a plug-in, you browser may establish a direct connection with the Facebook servers in case of an activated button. The content of the plug-in is then transmitted directly from Facebook to your browser and integrated to the website.
Two clicks for more data protection Only by clicking on the button does it become active and your browser establishes the described connection with the Facebook servers. The first click on the button thus means that you give your consent to the transfer of data to Facebook. After activating the plug-in, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign your visit to your Facebook account, even if you do not activate the Facebook button a second time. If you interact with the plug-ins, for example by clicking the “Like” button another time or leaving a comment, the respective information is directly transmitted from your browser to Facebook and stored there.
Even if you do not have a Facebook account, Facebook may collect information about you, e.g. your IP address. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your relevant rights and setting options for the protection of your privacy can be found in the Facebook privacy notice: If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website. In addition, you can use add-ons to install appropriate blockers for your browser.
On our homepage you will find functions of the provider Twitter. They are provided by Twitter, Inc. 1355 Market Street Suite 900. San Francisco, CA 94103. By using Twitter and the “Re-Tweet” function, the websites visited by you are linked with your Twitter account and made public to other users. Data is also transmitted to Twitter.
Two clicks for more data protection Only by clicking on the button does it become active and your browser establishes a direct connection with the Twitter servers. One click on the button thus means that you give your consent to the transfer of data to Twitter.
After activating the plug-in, LinkedIn receives the information that you have accessed the corresponding page of our website. If you are logged in to Twitter, Twitter can assign your visit to your Twitter account, even if you do not activate the Twitter button a second time. If you interact with the plug-ins, for example by tweeting, the respective information is directly transmitted from your browser to Twitter and stored there.
Our website uses the button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). When you visit a website of our internet presence containing such a button, you browser may establish a direct connection with the Google servers in case of an active button. The content of the “+1” button is then transmitted directly from Google to your browser and integrated to the website. In this case, we do not have any influence on the extent of data Google collects with this button, but we assume that your IP address will also be recorded.
Two clicks for more data protection Only by clicking on the button does it become active and your browser establishes the connection described above with the Google servers. The first click on this button thus means that you give your consent to the transfer of data to Google.
After activating the plug-in, Google receives the information that you have accessed the corresponding page of our website. If you are logged in to Google, Google can assign your visit to your Google account, even if you do not activate the Google button a second time. If you interact with the plug-ins, for example by clicking the “Google +1” button another time or leaving a comment, the respective information is directly transmitted from your browser to Google and stored there.
The purpose and scope of data collection and the further processing and use of the data by Google as well as your relevant rights and setting options for the protection of your privacy can be found in the Google privacy notice about the “+1” button.
If you are a Google Plus member and you do not want Google to collect data about you via our website and link it to your membership data stored at Google, you must log out of Google Plus before visiting our website.
Our website uses the button of the social network XING, which is operated by Xing SE based at Dammtorstraße 30, 20354 Hamburg Germany (“Xing”). We would like to inform you about the processing of personal data via the function of the Xing share button.
More details on data collection, your legal options as well as setting options can be found at LinkedIn. These are made available to you at https://www.linkedin.com/static?key=privacy_policy&trk=hb_ft_priv.
We only process the data provided by you within the scope of the order form for the execution or processing of the contractual relationship, unless you agree to further use.
The principle of data economy and data avoidance is observed by you only having to give us the data that we absolutely need to execute the contract or to fulfil our contractual obligations (i.e. your title, first name, surname, company, department, VAT identification number, address, country, telephone number, e-mail) as well as the payment data required for the selected payment method or to which we are legally obliged to collect.
Moreover, your IP address is processed for technical reasons and for legal protection. Without this data, we unfortunately have to refuse the conclusion of the contract, as we will then not be able to execute it or may have to terminate an existing contract. Of course you are free to enter more data on your own accord if you wish.
In our online shop, we offer users the opportunity to create a customer account by entering their personal data. The advantage in particular is that you can see the order history and that your entered data is stored for the order form. When you place an order again, you do not have to enter your data again.
The creation of a customer account is therefore either necessary or possible to fulfil a contract with you or to carry our pre-contractual measures. In doing so, the principles of data economy and data avoidance are observed, as only the data required for registration is collected (see above at online shop). Data is subdivided into compulsory data and optional data. Optional data is marked as “optional”.
For orders in our online shop we also need information on your billing address for delivery. If the delivery address deviates from the billing address, the above information for the delivery address must also be provided. By registering on our website, the IP address of the user, the date and the time of the registration are also stored (technical background data). By activating the button “Create” you consent to the processing of your data.
Please note: The password used by you is stored in encrypted form. Employees of our company cannot read this password. This is why they cannot give you any information if you have forgotten your password.
In this case please use the function “Forgotten your password?”. Using this function you will receive an automated link from us. You can then change your password by using this link. No employee is entitled to ask you for your password by telephone or in writing. This is why you should never give your password if you receive such requests.
After the creation of the customer account has been completed, your data is stored with us for the use of the protected customer area. As soon as you log in to our online shop with your e-mail address as user name and your password, this data is provided in our online shop for actions performed by you. Performed orders can be traced in the order history. You can enter changes to the billing or delivery address here.
Registered persons are free to make changes / corrections to the billing or delivery address on their own. You can also delete your customer account. The FAQ section of the online shop describes in detail how to delete your account.
A transfer of your personal data to third parties will only happen insofar as this is necessary for the fulfilment of our contractual obligations or for the execution of the contract. When paying in our online shop, in connection with this, we will pass on the payment data you have provided to a payment service provider appointed by us (the transmission is TLS/SSL-encrypted), who executes the transaction (available payment methods are: invoice, credit card, PayPal). Your data will only be used by the payment service provider for this purpose. Following your order, we will transfer your e-mail address and order data to the Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.eu) for a rating of our online shop. The latter will send you an e-mail with the possibility to place a rating of our online shop. If you do not wish to do so, you can object at any time by sending an e-mail to service@trustedshops.com or by clicking the corresponding link in the e-mail sent to you by TrustedShops. Any further access to your information by third parties is not intended by us. In particular, we will not sell your data or use it in any similar way. We will comply with our duty of notification as required by law or authorities; in these cases, we will forward the relevant information to the public authorities. Payment is transmitted to PayOne / Computop. As with TrustedShops, they will only process the payment data for payment purposes.
The Customer Portal is a service available for our customers. These are especially our corporate customers. A licence agreement is concluded with them for the use of the Customer Portal. The corporate customers decide on their own which of their employees may use the portal. You will find a configurator in the Customer Portal. We evaluate the user behaviour with regard to the configurator. The user behaviour is evaluated at customer level and at the level of the respective employee of the customer who uses the portal. The Customer Portal neither uses social media plug-ins nor the LiveChat tool. The IP address is also not made anonymous. The stored password is encrypted with a hash algorithm.
A user account is not created until a licence agreement has been concluded. Users can already be named here and created by WIKA. In addition, an administrator of the customer can also add further user accounts.
In addition, we would like to inform you, for reasons of transparency, that we operate our Customer Portal and our online shop via a cloud service offered by Microsoft Azure. The data collected from you resides on the servers of Microsoft Azure within the European Union, so that here also the maintenance of a proper level of data protection is ensured. Of course, in order to protect your data and your personal rights, we have concluded the legally required agreements with Microsoft Azure.

References: Art. 6
 Art. 88
 Art. 9
 Art. 88
 Art. 6
 Art. 6
 Art. 7
 Art. 10