CELEX: 
Language: en
Date: 2020-07-14 00:00:00
Title: COMMISSION DELEGATED REGULATION (EU) …/... supplementing Regulation (EU) 2019/1700 of the European Parliament and of the Council by specifying the number and titles of the variables for the use of information and communication technologies statistics domain for reference year 2021

EUROPEAN
                            COMMISSION
                                                    Brussels, 14.7.2020
                                                    C(2020) 4670 final
                COMMISSION DELEGATED REGULATION (EU) …/...
                                       of 14.7.2020
     supplementing Regulation (EU) 2019/1700 of the European Parliament and of the
   Council by specifying the number and titles of the variables for the use of information
        and communication technologies statistics domain for reference year 2021
                                (Text with EEA relevance)
EN                                                                                         EN
 ---pagebreak---                                   EXPLANATORY MEMORANDUM
   1.       CONTEXT OF THE DELEGATED ACT
   According to Article 6 of Regulation (EU) 2019/1700 of the European Parliament and
   Council establishing a common framework for European statistics relating to persons and
   households, based on data at individual level collected from samples 1, the Commission is
   empowered to adopt delegated acts specifying the number of variables and the title of
   variables of the different data sets. When adopting the delegated act, the number of variables
   shall not exceed, by more than 5%, the number of variables for each domain of those already
   required, on a mandatory basis, by the Commission (Eurostat) on 3 November 2019.
   This Delegated Regulation covers the number and title of variables for the dataset in the
   domain use of information and communication technologies for the reference year 2021.
   2.       CONSULTATIONS PRIOR TO THE ADOPTION OF THE ACT
   The Commission has carried out appropriate consultations as part of the preparation of this
   delegated act.
   The Commission consulted national experts invited to expert meetings to discuss the draft
   delegated act. The consultation took place at the meeting of the expert group ‘Information
   Society Statistics’ held on 21-22 October 2019 and 3-4 February 2020.
   Finally, the Expert Group ‘National Statistical Institutes of the European Statistical System’
   was also consulted and both the European Parliament and the Council were duly informed.
   3.       LEGAL ELEMENTS OF THE DELEGATED ACT
   The objective of this delegated Regulation is to adopt the number and the title of the variables
   for the dataset in the use of information and communication technologies domain for the
   reference year 2021, according to Article 6 of Regulation (EU) 2019/1700.
   Only the collected variables impact the burden. The increase in the number of collected
   variables fulfils the requirement of Article 6(2). In particular, the number of variables does
   not exceed by more than 5%, the number of variables for the use of information and
   communication technologies domain of those already required, on a mandatory basis, by the
   Commission (Eurostat) when Regulation (EU) 2019/1700 entered into force.
   The delegated act has no implications for the EU budget.
   The delegated act concerns a matter relating to the European Economic Area (EEA) and its
   application should therefore extend to the EEA.
   1
           OJ L 261 I, 14.10.2019, p.1.
EN                                                1                                                 EN
 ---pagebreak---                     COMMISSION DELEGATED REGULATION (EU) …/...
                                                of 14.7.2020
       supplementing Regulation (EU) 2019/1700 of the European Parliament and of the
     Council by specifying the number and titles of the variables for the use of information
            and communication technologies statistics domain for reference year 2021
                                         (Text with EEA relevance)
   THE EUROPEAN COMMISSION,
   Having regard to the Treaty on the Functioning of the European Union,
   Having regard to Regulation (EU) 2019/1700 of the European Parliament and of the Council
   of 10 October 2019 establishing a common framework for European statistics relating to
   persons and households, based on data at individual level collected from samples, amending
   Regulations (EC) No 808/2004, (EC) No 452/2008 and (EC) No 1338/2008 of the European
   Parliament and of the Council, and repealing Regulation (EC) No 1177/2003 of the European
   Parliament and of the Council and Council Regulation (EC) No 577/98 2, and in particular
   Article 6 (1) thereof,
   Whereas:
   (1)     In order to cover the needs identified in the relevant detailed topics of Annex I of
           Regulation (EU) 2019/1700, the Commission should specify the number and titles of
           the variables for the data set in the use of information and communication
           technologies domain for reference year 2021.
   (2)     The number of variables to be collected pursuant to this Regulation should not exceed
           by more than 5% the number of variables collected for the use of information and
           communication technologies domain at the time when Regulation (EU) 2019/1700
           entered into force,
   HAS ADOPTED THIS REGULATION:
                                                  Article 1
   The number and titles of the variables for the use of information and communication
   technologies domain for reference year 2021 are set out in the Annex.
                                                  Article 2
   This Regulation shall enter into force on the twentieth day following that of its publication in
   the Official Journal of the European Union.
   2
           OJ L 261 I, 14.10.2019, p. 1.
EN                                                    2                                             EN
 ---pagebreak---    This Regulation shall be binding in its entirety and directly applicable in all Member States.
   Done at Brussels, 14.7.2020
                                                 For the Commission
                                                 The President
                                                 Ursula VON DER LEYEN
EN                                                 3                                              EN
 ---documentbreak---                            EUROPEAN
                           COMMISSION
                                                    Brussels, 14.7.2020
                                                    C(2020) 4670 final
                                                    ANNEX
                                        ANNEX
                                          to the
                   COMMISSION DELEGATED REGULATION (EU)
    supplementing Regulation (EU) 2019/1700 of the European Parliament and of the
   Council by specifying the number and titles of the variables for the use of information
      and communication technologies statistics domain for the reference year 2021
EN                                                                                         EN
 ---pagebreak---                                                                               ANNEX
              Number and titles of the variables for the use of information and communication technologies domain for reference year 2021
          Topic                    Detailed topic       Variable identifier                                  Variable name/ variable description
                       Data collection information REFYEAR                  Year of survey
                       Data collection information INTDATE                  Reference date – first interview date
                       Data collection information STRATUM_ID               Stratum
                       Data collection information PSU                      Primary sampling unit
                       Identification              HH_ID                    Household ID
                       Identification              IND_ID                   Individual ID
                       Identification              HH_REF_ID                ID of the household the individual belongs to
  01. Technical Items  Weights                     HH_WGHT                  Household weight
  – 15 mandatory
  technical variables, Weights                     IND_WGHT                 Individual weight
  – 2 optional
  technical variables  Interview characteristics   TIME                     Interview duration
                       Interview characteristics   INT_TYPE                 Interview type
                       Localisation                COUNTRY                  Country of residence
                       Localisation                GEO_NUTS1                Region of residence
                                                   GEO_NUTS2
                       Localisation                                         Region of residence (optional)
                                                   (optional)
                                                   GEO_NUTS3                Region of residence
                       Localisation
                                                   (optional)               (optional)
                       Localisation                DEG_URBA                 Degree of urbanisation
                       Localisation                GEO_DEV                  Geographical location
EN                                                                                 1                                                             EN
 ---pagebreak---           Topic                     Detailed topic              Variable identifier                                Variable name/ variable description
                        Demography                         SEX                      Sex
                        Demography                         YEARBIR                  Year of birth
                        Demography                         PASSBIR                  Passing of birthday
                        Demography                         AGE                      Age in completed years
                        Citizenship and migrant background CITIZENSHIP              Country of main citizenship
                        Citizenship and migrant background CNTRYB                   Country of birth
  02. Person and
  household
  characteristics       Household composition              HH_POP                   Household size (number of members in the household)
  – 7 collected
  variables,            Household composition              HH_POP_16_24 (optional)  Number of members of the household aged from 16 to 24 (optional)
  – 1 derived variable,
  – 7 optional                                                                      Number of students of the household aged 16 to 24
                        Household composition              HH_POP_16_24S (optional)
  variables                                                                         (optional)
                        Household composition              HH_POP_25_64 (optional)  Number of members of the household aged from 25 to 64 (optional)
                        Household composition              HH_POP_65_MAX (optional) Number of members of the household aged more than or equal to 65 (optional)
                        Household composition              HH_CHILD                 Number of children under 16
                                                           HH_CHILD_14_15           Number of children aged from 14 to 15
                        Household composition
                                                           (optional)               (optional)
                                                           HH_CHILD_5_13
                        Household composition                                       Number of children aged from 5 to 13 (optional)
                                                           (optional)
                                                           HH_CHILD_LE_4
                        Household composition                                       Number of children aged less than or equal to 4 (optional)
                                                           (optional)
EN                                                                                         2                                                                    EN
 ---pagebreak---            Topic                  Detailed topic                Variable identifier                                   Variable name/ variable description
                       Main activity status (self-defined) MAINSTAT                 Main activity status (self-defined)
                       Elementary job characteristics      STAPRO                   Status in employment in main job
                                                           NACE1D                   Economic activity of the local unit for main job
                       Elementary job characteristics
                                                           (optional)               (optional)
  03. Labour market
  participation
                       Elementary job characteristics      ISCO2D                   Occupation in main job
  - 5 collected
  variables,
  – 3 optional
                       Elementary job characteristics      OCC_ICT                  ICT professional or non-ICT professional
  variables
                       Elementary job characteristics      OCC_MAN                  Manual worker or non-manual worker
                                                           EMPST_WKT                Full- or part-time main job (self-defined)
                       Elementary job characteristics
                                                           (optional)               (optional)
                                                           EMPST_CONTR              Permanency of main job
                       Duration of contract
                                                           (optional)               (optional)
  04. Educational
  attainment and       Educational attainment level        ISCEDD                   Educational attainment level (highest level of education successfully completed)
  background
  - 1 collected
  variable,            Educational attainment level        ISCED                    Educational attainment level aggregated
  – 1 derived variable
  05. Income,
  consumption and
  elements of wealth,
                       Total monthly household income      HH_IQ5                   Total average net current monthly income
  including debts
  - 1 collected
  variable
EN                                                                                          3                                                                        EN
 ---pagebreak---           Topic                     Detailed topic           Variable identifier                                 Variable name/ variable description
                        Access to ICT                   IACC                     Access of the household to the internet at home (by any device)
                        Access to ICT                   BBFIX                    Use of fixed broadband connections for access to the internet at home
                                                                                 Use of mobile broadband connections for access to the internet at home (via mobile phone network,
                        Access to ICT                   BBMOB
                                                                                 at least 3G)
                        Use and frequency of use of ICT IU                       Most recent internet use, at any location, with any enabling device
                        Use and frequency of use of ICT IFU                      Average frequency of internet use in the last 3 months
                        Use and frequency of use of ICT IFU_D                    Internet use several times during the day
  06. Information
  society participation
  – 122 collected       Use and frequency of use of ICT IUG_DKPC                 Internet use in the last 3 months on a desktop computer
  variables,
  – 5 optional          Use and frequency of use of ICT IUG_LPC                  Internet use in the last 3 months on a laptop
  variables
                        Use and frequency of use of ICT IUG_TPC                  Internet use in the last 3 months on a tablet
                        Use and frequency of use of ICT IUG_MP                   Internet use in the last 3 months on a mobile phone or smart phone
                                                                                 Internet use in the last 3 months on other devices (such as smart TV, smart speakers, game console,
                        Use and frequency of use of ICT IUG_OTH1
                                                                                 e-book reader, smart watch)
                        Internet activities             IUEM                     Internet use in the last 3 months for private purpose for sending/receiving e-mails
                                                                                 Internet use in the last 3 months for private purpose for making calls (including video calls) over the
                        Internet activities             IUPH1
                                                                                 internet
                                                                                 Internet use in the last 3 months for private purpose for participating in social networks (creating
                        Internet activities             IUSNET
                                                                                 user profile, posting messages or other contributions)
EN                                                                                      4                                                                                                EN
 ---pagebreak---    Topic            Detailed topic                Variable identifier                                     Variable name/ variable description
         Internet activities                 IUCHAT1                  Internet use in the last 3 months for private purpose for instant messaging (exchanging messages)
                                                                      Internet use in the last 3 months for private purpose for reading online news sites, newspapers or
         Internet activities                 IUNW1
                                                                      news magazines
                                                                      Internet use in the last 3 months for private purpose for seeking health-related information (such as
         Internet activities                 IHIF
                                                                      about injuries, diseases, nutrition, improving health)
         Internet activities                 IUIF                     Internet use in the last 3 months for private purpose for finding information about goods or services
                                                                      Internet use in the last 3 months for private purpose for expressing opinions on civic or political
         Internet activities                 IUPOL2
                                                                      issues on websites or in social media
                                                                      Internet use in the last 3 months for private purpose for taking part in on-line consultations or voting
         Internet activities                 IUVOTE
                                                                      to define civic or political issues (such as urban planning, signing a petition)
                                                                      Internet use in the last 3 months for private purpose for looking for a job or sending a job
         Internet activities                 IUJOB
                                                                      application
                                                                      Internet use in the last 3 months for private purpose for selling goods or services via a website or
         Internet activities                 IUSELL
                                                                      app
         Internet activities                 IUBK                     Internet use in the last 3 months for private purpose for internet banking (including mobile banking)
                                                                      Internet use in the last 3 months for conducting learning activities for educational, professional or
         Internet activities                 IUOLC
                                                                      private purposes, by doing an online course
                                                                      Internet use in the last 3 months for conducting learning activities for educational, professional or
         Internet activities                 IUOLM                    private purposes, by using online learning material other than a complete online course (such as
                                                                      audio-visual materials, online learning software, electronic textbooks, learning apps)
                                                                      Contact or interaction with public authorities or public services over the internet for private
         Interaction with public authorities IGOV12IF
                                                                      purposes in the last 12 months for obtaining information from websites or apps
                                                                      Contact or interaction with public authorities or public services over the internet for private
         Interaction with public authorities IGOV12FM
                                                                      purposes in the last 12 months for downloading/ printing official forms
                                                                      Contact or interaction with public authorities or public services over the internet for private
         Interaction with public authorities IGOV12RT
                                                                      purposes in the last 12 months for submitting completed forms online
EN                                                                           5                                                                                                 EN
 ---pagebreak---    Topic            Detailed topic                Variable identifier                                    Variable name/ variable description
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_NAP
                                                                       private purposes in the last 12 months because there was no need to submit any official forms
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_SNA
                                                                       private purposes in the last 12 months, because no such online service was available
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_SKL             private purposes in the last 12 months, because of lack of skills or knowledge (for example
                                                                       respondent did not know how to use the website or it was too complicated to use)
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_SEC             private purposes in the last 12 months, because of concerns about protection and security of
                                                                       personal data
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
                                                                       private purposes in the last 12 months, because of lack of electronic signature or electronic ID/
         Interaction with public authorities IGOV12RTX_SIGN (optional) certificate (required for using the services) or problems in using the electronic signature or
                                                                       electronic ID/certificate
                                                                       (optional)
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
                                                                       private purposes in the last 12 months, because of unwillingness of the respondent to pay online
         Interaction with public authorities IGOV12RTX_PXOL (optional)
                                                                       (for example due to fear of credit card fraud) or inability to pay online (for example due to lack of
                                                                       access to payment methods required) (optional)
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_DEL             private purposes in the last 12 months, because another person submitted completed forms online
                                                                       on the respondent's behalf (such as consultant, a tax adviser, a relative or family member)
                                                                       Respondent did not submit any completed forms online to public authorities’ websites or apps for
         Interaction with public authorities IGOV12RTX_OTH
                                                                       private purposes in the last 12 months because of other reasons
         e-Commerce                          IBUY                      Last purchase or order of goods or services over the internet for private use
                                                                       Internet use for buying clothes (including sport clothing), shoes or accessories (such as bags,
         e-Commerce                          BCLOT1                    jewellery) from enterprises or private persons (including used goods) via a website or app for private
                                                                       use in the last 3 months
                                                                       Internet use for buying sports goods (excluding sport clothing) from enterprises or private persons
         e-Commerce                          BSPG
                                                                       (including used goods) via a website or app for private use in the last 3 months
                                                                       Internet use for buying children toys or childcare items (such as nappies, bottles, baby strollers)
         e-Commerce                          BCG                       from enterprises or private persons (including used goods) via a website or app for private use in the
                                                                       last 3 months
EN                                                                             6                                                                                              EN
 ---pagebreak---    Topic          Detailed topic      Variable identifier                                   Variable name/ variable description
                                                          Internet use for buying furniture, home accessories (such as carpets or curtains) or gardening
         e-Commerce              BFURN1                   products (such as tools, plants) from enterprises or private persons (including used goods) via a
                                                          website or app for private use in the last 3 months
                                                          Internet use for buying music as CDs, vinyls etc. from enterprises or private persons (including used
         e-Commerce              BMUSG
                                                          goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying films or series as DVDs, Blu-ray etc. from enterprises or private persons
         e-Commerce              BFLMG
                                                          (including used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying printed books, magazines or newspapers from enterprises or private persons
         e-Commerce              BBOOKNLG
                                                          (including used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying computers, tablets, mobile phones or accessories from enterprises or private
         e-Commerce              BHARD1
                                                          persons (including used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying consumer electronics (such as TV-sets, stereos, cameras) or household
         e-Commerce              BEEQU1                   appliances (such as washing machines) from enterprises or private persons (including used goods)
                                                          via a website or app for private use in the last 3 months
                                                          Internet use for buying medicine or dietary supplements such as vitamins (excluding online renewal
         e-Commerce              BMED1                    of prescriptions) from enterprises or private persons (including used goods) via a website or app for
                                                          private use in the last 3 months
                                                          Internet use for buying deliveries from restaurants, fast-food chains, catering services from
         e-Commerce              BFDR
                                                          enterprises or private persons via a website or app for private use in the last 3 months
                                                          Internet use for buying food or beverages from stores or from meal-kits providers from enterprises
         e-Commerce              BFDS
                                                          or private persons via a website or app for private use in the last 3 months
                                                          Internet use for buying cosmetics, beauty or wellness products from enterprises or private persons
         e-Commerce              BCBW
                                                          (including used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying cleaning products or personal hygiene products (such as toothbrushes,
         e-Commerce              BCPH                     handkerchiefs, washing detergents, cleaning cloths) from enterprises or private persons (including
                                                          used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying bicycles, mopeds, cars, or other vehicles or their spare parts from enterprises
         e-Commerce              BBMC
                                                          or private persons (including used goods) via a website or app for private use in the last 3 months
                                                          Internet use for buying other physical goods from enterprises or private persons (including used
         e-Commerce              BOPG
                                                          goods) via a website or app for private use in the last 3 months
EN                                                               7                                                                                                EN
 ---pagebreak---    Topic          Detailed topic      Variable identifier                                   Variable name/ variable description
                                                          Internet use for buying goods via a website or app in the last 3 months from national sellers (from
         e-Commerce              BPG_DOM
                                                          enterprises or private persons)
                                                          Internet use for buying goods via a website or app in the last 3 months from sellers from other EU
         e-Commerce              BPG_EU
                                                          countries (from enterprises or private persons)
                                                          Internet use for buying goods via a website or app in the last 3 months from sellers from the rest of
         e-Commerce              BPG_WRLD
                                                          the world (from enterprises or private persons)
                                                          Internet use for buying goods via a website or app in the last 3 months from sellers which country of
         e-Commerce              BPG_UNK
                                                          origin is not known (from enterprises or private persons)
         e-Commerce              BPG_PP                   Goods bought from private persons via a website or app
                                                          Internet use for buying or subscribing to music as a streaming service or downloads via a website or
         e-Commerce              BMUSS
                                                          app for private use in the last 3 months
                                                          Internet use for buying or subscribing to films or series as a streaming service or downloads via a
         e-Commerce              BFLMS
                                                          website or app for private use in the last 3 months
                                                          Internet use for buying or subscribing to e-books, online-magazines or online-newspapers via a
         e-Commerce              BBOOKNLS
                                                          website or app for private use in the last 3 months
                                                          Internet use for buying or subscribing to games online or as downloads for smartphones, tablets,
         e-Commerce              BGAMES
                                                          computers or consoles via a website or app for private use in the last 3 months
                                                          Internet use for buying or subscribing to computer software or other software as downloads
         e-Commerce              BSOFTS
                                                          including upgrades via a website or app for private use in the last 3 months
                                                          Internet use for buying or subscribing to apps related to health or fitness (excluding free apps) via a
         e-Commerce              BHLFTS
                                                          website or app for private use in the last 3 months
                                                          Internet use for buying or subscribing to other apps (such as apps related to learning languages,
         e-Commerce              BAPP
                                                          travelling, weather) (excluding free apps) via a website or app for private use in the last 3 months
                                                          Internet use for buying tickets to sports events via a website or app for private use in the last 3
         e-Commerce              BSTICK
                                                          months
                                                          Internet use for buying tickets to cultural or other events (such as tickets to cinema, concerts, fairs)
         e-Commerce              BCTICK
                                                          via a website or app for private use in the last 3 months
EN                                                                8                                                                                                EN
 ---pagebreak---    Topic          Detailed topic      Variable identifier                                    Variable name/ variable description
                                                          Internet use for buying subscriptions to the internet or mobile phone connections via a website or
         e-Commerce              BSIMC
                                                          app for private use in the last 3 months
                                                          Internet use for buying subscriptions to electricity, water or heating supply, waste disposal or similar
         e-Commerce              BSUTIL
                                                          services via a website or app for private use in the last 3 months
                                                          Internet use for buying household services (such as cleaning, babysitting, repair work, gardening)
         e-Commerce              BHHS
                                                          (also when bought from private persons) via a website or app for private use in the last 3 months
                                                          Internet use for buying household services from private persons via a website or app for private use
         e-Commerce              BHHS_PP
                                                          in the last 3 months
                                                          Internet use for buying transport services from a transport enterprise, such as local bus, flight or
         e-Commerce              BTPS_E
                                                          train ticket or taxi ride via a website or app for private use in the last 3 months
                                                          Internet use for buying transport services from a private person via a website or app for private use
         e-Commerce              BTPS_PP
                                                          in the last 3 months
                                                          Internet use for renting accommodation from enterprises such as hotels or travel agencies via a
         e-Commerce              BRA_E
                                                          website or app for private use in the last 3 months
                                                          Internet use for renting accommodation from a private person via a website or app for private use in
         e-Commerce              BRA_PP
                                                          the last 3 months
                                                          Internet use for buying any other services (excluding financial and insurance services) via a website
         e-Commerce              BOTS (optional)          or app for private use in the last 3 months
                                                          (optional)
                                                          Number of times goods or services were bought over the internet via a website or app for private
         e-Commerce              BF
                                                          use in the last 3 months
                                                          The total value of goods or services bought over the internet via a website or app for private use in
         e-Commerce              IBV1
                                                          the last 3 months
                                                          Internet use for buying insurance policies, including travel insurance, also as a package together
         e-Commerce              BFIN_IN1
                                                          with, for example a plane ticket, via a website or app for private purposes in the last 3 months
                                                          Internet use for taking a loan or mortgage or arranging credit from banks or other financial providers
         e-Commerce              BFIN_CR1
                                                          via a website or app for private purposes in the last 3 months
                                                          Internet use for buying or selling shares, bonds, units in funds or other financial assets via a website
         e-Commerce              BFIN_SH1
                                                          or app for private purposes in the last 3 months
EN                                                                9                                                                                                EN
 ---pagebreak---    Topic            Detailed topic         Variable identifier                                   Variable name/ variable description
                                                               Problems encountered with internet commerce: website difficult to use or it worked unsatisfactorily
         Barriers and problems to use BTFW1                    (for example it was too complicated, confusing, poorly functioning technically) when buying online
                                                               via a website or app for private use in the last 3 months
                                                               Problems encountered with internet commerce: difficulties encountered in finding information on
         Barriers and problems to use BDGL1                    guarantees or other legal rights when buying online via a website or app for private use in the last 3
                                                               months
                                                               Problems encountered with internet commerce: slower speed of delivery than that indicated
         Barriers and problems to use BSPD1
                                                               encountered when buying online via a website or app for private use in the last 3 months
                                                               Problems encountered with internet commerce: final costs higher than indicated (such as
         Barriers and problems to use BCPR1                    unexpected transaction fees or unjustified guarantee fees) experienced when buying online via a
                                                               website or app for private use in the last 3 months
                                                               Problems encountered with internet commerce: wrong or damaged goods or services delivered
         Barriers and problems to use BWDN1
                                                               when buying online via a website or app for private use in the last 3 months
                                                               Problems encountered with internet commerce: problems with fraud encountered (such as no
         Barriers and problems to use BFRA1                    goods or services received at all, misuse of credit card details) when buying online via a website or
                                                               app for private use in the last 3 months
                                                               Problems encountered with internet commerce: complaints and redress were difficult or no
         Barriers and problems to use BCR1                     satisfactory response after complaint was received when buying online via a website or app for
                                                               private use in the last 3 months
                                                               Problems encountered with internet commerce: foreign retailer did not sell to the respondent's own
         Barriers and problems to use BDNS1
                                                               country when buying online via a website or app for private use in the last 3 months
                                                               Problems encountered with internet commerce: other problems encountered when buying online
         Barriers and problems to use BOTH2
                                                               via a website or app for private use in the last 3 months
                                                               No problems encountered when buying online via a website or app for private use in the last 3
         Barriers and problems to use BARR2X
                                                               months
                                                               Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBSHAB1                  3 months because of a preference for shopping in person and/or for seeing a product, loyalty to
                                                               shops, force of habit
                                                               Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBSKL1
                                                               3 months because of perceived difficulty of ordering online (concerns about sufficiency of skills)
                                                               Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBCD
                                                               3 months because of concerns about cost of delivery of goods
EN                                                                    10                                                                                              EN
 ---pagebreak---    Topic               Detailed topic     Variable identifier                                    Variable name/ variable description
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBSR1
                                                              3 months because of concerns about reliability or speed of delivery
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBPSC1
                                                              3 months because of payment security or privacy concerns
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBTRCM1
                                                              3 months because of concerns about returning goods, complaints or reimbursement
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBDNS1(optional)        3 months because a foreign retailer did not sell to the respondent's own country
                                                              (optional)
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBNND
                                                              3 months because there was no need to buy online in the last 3 months
                                                              Barriers to internet commerce: no good or service was bought online via a website or app in the last
         Barriers and problems to use NBOTH1
                                                              3 months because of other barriers to internet commerce
                                                              Activities carried out in the last 3 months for educational, professional or private purposes involving
         Digital skills               CXFER1                  copying or moving files (such as documents, data, images, video) between folders, devices (via e-
                                                              mail, instant messaging, USB, cable) or on the cloud
                                                              Activities carried out in the last 3 months for educational, professional or private purposes involving
         Digital skills               CINSAPP1
                                                              downloading or installing software or apps
                                                              Activities carried out in the last 3 months for educational, professional or private purposes involving
         Digital skills               CCONF1                  changing settings of software, app or device (such as adjusting language, colours, contrast, text size,
                                                              toolbars/menu)
                                                              Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CWRD1
                                                              purposes involving using word processing software
                                                              Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CPRES2                  purposes involving creating files (such as document, image, video) incorporating several elements
                                                              such as text, picture, table, chart, animation or sound
                                                              Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CXLS1
                                                              purposes involving using spreadsheet software
                                                              Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CXLSADV1                purposes involving using advanced features of spreadsheet software (functions, formulas, macros
                                                              and other developer functions) to organise, analyse, structure or modify data
EN                                                                   11                                                                                               EN
 ---pagebreak---    Topic               Detailed topic      Variable identifier                                   Variable name/ variable description
                                                               Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CEPVA1
                                                               purposes involving editing photos, video or audio files
                                                               Software related activities carried out in the last 3 months for educational, professional or private
         Digital skills               CPRG2
                                                               purposes involving writing code in a programming language
                                                               Information or content (such as videos, images) seen on internet news sites or social media
         Digital skills               UDI
                                                               considered untrue or doubtful by respondent in the last 3 months
                                                               Truthfulness of the information or content found on internet news sites or social media checked by
         Digital skills               TIC
                                                               the respondent in the last 3 months
                                                               Truthfulness of the information or content found on the internet checked by the respondent by
         Digital skills               TICCSFOI
                                                               checking the sources or finding other information on the internet
                                                               Truthfulness of the information or content found on the internet checked by the respondent by
         Digital skills               TICIDIS
                                                               following or taking part in discussion on the internet regarding the information
                                                               Truthfulness of the information or content found on the internet checked by the respondent by
         Digital skills               TICNIDIS
                                                               discussing the information offline with other persons or using sources not on the internet
                                                               Truthfulness of information or content found on the internet not checked because the respondent
         Digital skills               TICXND
                                                               already knew that information, content or source was not reliable
                                                               Truthfulness of information or content found on the internet not checked because the respondent
         Digital skills               TICXSKL
                                                               lacked skills or knowledge to do so
         Digital skills               TICXOTH                  Truthfulness of information or content found on the internet not checked because of other reasons
                                                               Carrying out the following to manage access to own personal data (such as name, date of birth,
         Security, privacy, trust     MAPS_RPS                 identity card number, contact details, credit card number, photos, geographical location) on the
                                                               internet in the last 3 months: reading privacy policy statements before providing personal data
                                                               Carrying out the following to manage access to own personal data (such as name, date of birth,
         Security, privacy, trust     MAPS_RRGL                identity card number, contact details, credit card number, photos, geographical location) on the
                                                               internet in the last 3 months: restricting or refusing access to own geographical location
                                                               Carrying out the following to manage access to own personal data (such as name, date of birth,
                                                               identity card number, contact details, credit card number, photos, geographical location) on the
         Security, privacy, trust     MAPS_LAP
                                                               internet in the last 3 months: limiting access to profile or content on social networking sites or
                                                               shared online storage
EN                                                                   12                                                                                              EN
 ---pagebreak---    Topic             Detailed topic     Variable identifier                                  Variable name/ variable description
                                                            Carrying out the following to manage access to own personal data (such as name, date of birth,
         Security, privacy, trust   MAPS_RAAD               identity card number, contact details, credit card number, photos, geographical location) on the
                                                            internet in the last 3 months: refusing allowing the use of personal data for advertising purposes
                                                            Carrying out the following to manage access to own personal data (such as name, date of birth,
                                                            identity card number, contact details, credit card number, photos, geographical location) on the
         Security, privacy, trust   MAPS_CWSC
                                                            internet in the last 3 months: checking that the website where the respondent provided personal
                                                            data was secure
                                                            Carrying out the following to manage access to own personal data (such as name, date of birth,
                                                            identity card number, contact details, credit card number, photos, geographical location) on the
         Security, privacy, trust   MAPS_APD
                                                            internet in the last 3 months: asking websites or search engines administrator or provider to access
                                                            the data they hold about the respondent to update or delete it
                                                            Knowledge that cookies can be used to trace movements of people on the internet, to make a
         Security, privacy, trust   COOK1
                                                            profile of each user and service them tailored ads
                                                            Changing settings in own internet browser to prevent or limit cookies on any of the respondent’s
         Security, privacy, trust   PCOOK1
                                                            devices
                                                            Concerns that respondent’s online activities are recorded to provide the respondent with tailored
         Security, privacy, trust   CCOOK (optional)        advertising
                                                            (optional)
                                                            Use of software that limits the ability to track the individual’s activities on the internet on any of the
         Security, privacy, trust   USLCOOK
                                                            respondent’s devices
EN                                                                13                                                                                                   EN