CELEX: 62020CB0594
Language: en
Date: 2021-04-15 00:00:00
Title: Case C-594/20: Order of the Court (Sixth Chamber) of 15 April 2021 (request for a preliminary ruling from the Markkinaoikeus — Finland) — Kuluttaja-asiamies v MiGame Oy (Reference for a preliminary ruling — Article 99 of the Rules of Procedure of the Court of Justice — Directive 2011/83/EU — Consumer contracts — Article 21 — ‘Communication by telephone’ — Telephone line operated by a trader so that consumers may contact it for matters relating to a previously concluded contract — Provision by a company, as part of the after-sales service for previously concluded contracts, of two telephone lines, namely a premium-rate landline and a mobile telephone line that is free of charge — Media content targeted at customers — Acceptability of a helpline which charges customers at a rate exceeding the basic rate — Concept of ‘basic rate’)

19.7.2021   
            
            
               EN
            
            
               Official Journal of the European Union
            
            
               C 289/19
            
         
      Order of the Court (Sixth Chamber) of 15 April 2021 (request for a preliminary ruling from the Markkinaoikeus — Finland) — Kuluttaja-asiamies v MiGame Oy
      (Case C-594/20) (1)
      
      (Reference for a preliminary ruling - Article 99 of the Rules of Procedure of the Court of Justice - Directive 2011/83/EU - Consumer contracts - Article 21 - ‘Communication by telephone’ - Telephone line operated by a trader so that consumers may contact it for matters relating to a previously concluded contract - Provision by a company, as part of the after-sales service for previously concluded contracts, of two telephone lines, namely a premium-rate landline and a mobile telephone line that is free of charge - Media content targeted at customers - Acceptability of a helpline which charges customers at a rate exceeding the basic rate - Concept of ‘basic rate’)
      (2021/C 289/27)
      Language of the case: Finnish
      
         Referring court
      
      Markkinaoikeus
      
         Parties to the main proceedings
      
      
         Applicant: Kuluttaja-asiamies
      
         Defendant: MiGame Oy
      
         Operative part of the order
      
      The first subparagraph of Article 21 of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council must be interpreted as precluding a trader from providing customers with, in addition to a telephone number charged at no more than the basic rate, a telephone number charged at a rate exceeding that rate which may be used by consumers who concluded a contract with that trader.
      
         (1)  OJ C 35, 1.2.2021.