Dataset Viewer
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[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I book a virtual appointment with WoW Health?"
},
{
"role": "assistant",
"content": "Log into your WoW Health account, select “See a Doctor,” and choose Virtual Urgent Care (24/7) or Virtual Primary Care (by appointment)."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I book an in-person appointment with WoW Health?"
},
{
"role": "assistant",
"content": "Call the doctor’s office, ask for their cash price, and book directly. If using a discount card for specialists, download it from your account first."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What medications are free under WoW Health?"
},
{
"role": "assistant",
"content": "Plus & Comprehensive members get 400+ generic medications for free."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I cancel my WoW Health membership?"
},
{
"role": "assistant",
"content": "Log into your account, go to Membership Settings, and select Cancel Subscription. Your access continues until the billing cycle ends."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I transfer a prescription to WoW Health’s pharmacy?"
},
{
"role": "assistant",
"content": "Log in, select “Transfer Medication” under the pharmacy section, and provide your current prescription details."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I find a doctor near me with WoW Health?"
},
{
"role": "assistant",
"content": "Use the “Find a Doctor” tool in your account or ask any provider for their cash price."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does WoW Health cover specialist visits?"
},
{
"role": "assistant",
"content": "No, but members get up to 35% off using a Specialist Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I download a WoW Health discount card?"
},
{
"role": "assistant",
"content": "Log in, navigate to the relevant service (e.g., medications or specialists), and download the card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I access virtual urgent care with WoW Health?"
},
{
"role": "assistant",
"content": "Log in, go to See a Doctor, and select Virtual Urgent Care for instant access."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use WoW Health with my existing insurance?"
},
{
"role": "assistant",
"content": "Yes! WoW Health is not insurance, so it can supplement your current plan."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I book an appointment with LaaSy Health?"
},
{
"role": "assistant",
"content": "Log in, go to “See a Doctor”, and choose Virtual Urgent Care or Virtual Primary Care. For in-person visits, use the Patient Advocacy Line (PAL)."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What’s included in LaaSy Health’s Comprehensive Plan?"
},
{
"role": "assistant",
"content": "Virtual care, HealthShare for major expenses, and discounts on specialists, labs, and surgeries."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I transfer a prescription to LaaSy’s pharmacy?"
},
{
"role": "assistant",
"content": "Log in, select “Transfer Medication”, and provide your prescription details."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I use LaaSy’s pharmacy benefit?"
},
{
"role": "assistant",
"content": "Free generics are included in most plans. For discounts, search for your prescription and download the Pharmacy Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I download LaaSy’s Office Visit Discount Card?"
},
{
"role": "assistant",
"content": "Log in, go to See a Doctor → Appointment with Specialist, and download the card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What discounts do I get on surgeries with LaaSy?"
},
{
"role": "assistant",
"content": "Up to 50% off at partnered facilities."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use LaaSy with a HealthShare program?"
},
{
"role": "assistant",
"content": "Yes! LaaSy’s discounts work alongside HealthShare programs."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I cancel my LaaSy membership?"
},
{
"role": "assistant",
"content": "Log in, go to Membership Settings → Cancel/Downgrade. Changes apply next billing cycle."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How does LaaSy’s home medication delivery work?"
},
{
"role": "assistant",
"content": "Covered meds ship automatically. Transferred prescriptions take 3-4 weeks."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy cover mental health counseling?"
},
{
"role": "assistant",
"content": "Yes! Crisis Tele-Counseling is available 24/7."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What’s the difference between WoW Health’s Basic and Plus plans?"
},
{
"role": "assistant",
"content": "Basic includes Virtual Urgent Care, while Plus adds free generics and Virtual Primary Care."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health work in all states?"
},
{
"role": "assistant",
"content": "No, the Comprehensive Plan (HealthShare) isn’t available in Washington state."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What does WoW Health’s Comprehensive Plan include?"
},
{
"role": "assistant",
"content": "Adds HealthShare coverage for major medical expenses."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How much is LaaSy’s urgent care visit?"
},
{
"role": "assistant",
"content": "$25 with the discount card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I switch WoW Health plans mid-cycle?"
},
{
"role": "assistant",
"content": "Yes, but changes apply at the next billing cycle."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I contact WoW Health support?"
},
{
"role": "assistant",
"content": "Use email, live chat, or phone via your account dashboard."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What if my doctor doesn’t accept WoW Health?"
},
{
"role": "assistant",
"content": "WoW Health pays providers directly—any doctor accepting cash payments works."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How long does prescription transfer take?"
},
{
"role": "assistant",
"content": "Typically 3-4 weeks; you’ll get SMS/email updates."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Do I need a referral for specialists with LaaSy?"
},
{
"role": "assistant",
"content": "No, but you must use the Specialist Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Is LaaSy’s virtual care available 24/7?"
},
{
"role": "assistant",
"content": "Yes, Virtual Urgent Care is always open."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Where can I use my WoW Health pharmacy discount card?"
},
{
"role": "assistant",
"content": "At any participating pharmacy—show the card for discounted pricing."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are brand-name drugs covered under WoW Health?"
},
{
"role": "assistant",
"content": "No, only 400+ generics are free. Use the discount card for brand-name meds."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I check if my medication is free with LaaSy Health?"
},
{
"role": "assistant",
"content": "Log in, go to the Pharmacy Section, and search your medication."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What if my pharmacy doesn’t accept WoW Health’s discount card?"
},
{
"role": "assistant",
"content": "Ask them to process it as a cash payment or transfer your prescription to a partnered pharmacy."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I get my insulin covered under WoW Health?"
},
{
"role": "assistant",
"content": "Only if it’s on the free generic list—otherwise, use the discount card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How often are free generics restocked for WoW Health members?"
},
{
"role": "assistant",
"content": "Medications are typically refilled every 30 days for ongoing prescriptions."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health cover pediatric vaccinations?"
},
{
"role": "assistant",
"content": "No, but you can use the discount card for reduced prices."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I request a refill for my WoW Health medication?"
},
{
"role": "assistant",
"content": "Log in, go to Pharmacy → Refill Request, or call member support."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use GoodRx with WoW Health?"
},
{
"role": "assistant",
"content": "Yes, but you cannot combine discounts—compare prices first."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Why wasn’t my transferred prescription approved?"
},
{
"role": "assistant",
"content": "Check for typos or contact support. Some medications require prior authorization."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How much does a specialist visit cost with WoW Health?"
},
{
"role": "assistant",
"content": "Prices vary, but you save up to 35% with the discount card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health cover dermatology visits?"
},
{
"role": "assistant",
"content": "No, but you get 35% off with the Specialist Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I find a surgeon with LaaSy Health’s 50% discount?"
},
{
"role": "assistant",
"content": "Use the “Find a Provider” tool and filter for “Surgical Care.”"
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are pre-op tests included in LaaSy’s surgery discount?"
},
{
"role": "assistant",
"content": "No, but labs are separately discounted (up to 80% off)."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use WoW Health for emergency room visits?"
},
{
"role": "assistant",
"content": "No, but post-ER follow-ups can use Virtual Urgent Care."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does WoW Health cover physical therapy?"
},
{
"role": "assistant",
"content": "No, but you can use the Specialist Discount Card for savings."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I know if my specialist accepts LaaSy’s discount?"
},
{
"role": "assistant",
"content": "Call ahead and ask if they honor cash discounts or partner with LaaSy."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are fertility treatments discounted under LaaSy Health?"
},
{
"role": "assistant",
"content": "No, but some diagnostic labs may qualify for savings."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I get a discount on braces with WoW Health?"
},
{
"role": "assistant",
"content": "No, orthodontics aren’t covered, but dental savings plans may help."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health cover hearing aids?"
},
{
"role": "assistant",
"content": "No, but you can use the discount card for audiology services."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Is WoW Health’s virtual care available on weekends?"
},
{
"role": "assistant",
"content": "Yes! Virtual Urgent Care is 24/7, including holidays."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can LaaSy Health’s telemedicine prescribe antibiotics?"
},
{
"role": "assistant",
"content": "Yes, if medically appropriate during your virtual visit."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I access WoW Health’s crisis counseling?"
},
{
"role": "assistant",
"content": "Log in, go to See a Doctor → Mental Health, and connect instantly."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are therapy sessions free with LaaSy Health?"
},
{
"role": "assistant",
"content": "Only crisis counseling is included. Ongoing therapy requires a discount card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I get an ADHD prescription via WoW Health virtual care?"
},
{
"role": "assistant",
"content": "Yes, but controlled substances may require an in-person visit."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health offer couples counseling?"
},
{
"role": "assistant",
"content": "No, only individual crisis tele-counseling is included."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How long are WoW Health virtual visits?"
},
{
"role": "assistant",
"content": "Typically 15–20 minutes, depending on the issue."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use LaaSy’s virtual care for STD testing?"
},
{
"role": "assistant",
"content": "Yes, but lab tests are separately discounted."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Is there a limit to WoW Health virtual visits?"
},
{
"role": "assistant",
"content": "No, but excessive use may trigger a review."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I reschedule a LaaSy Health telehealth appointment?"
},
{
"role": "assistant",
"content": "Cancel in your account and book a new slot."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "When is my WoW Health membership billed?"
},
{
"role": "assistant",
"content": "On the same date each month as your sign-up."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I pause my LaaSy Health membership?"
},
{
"role": "assistant",
"content": "No, but you can cancel and rejoin later."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Why was I charged extra for my WoW Health plan?"
},
{
"role": "assistant",
"content": "Taxes or plan upgrades may apply—check Membership Settings."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health offer family plans?"
},
{
"role": "assistant",
"content": "No, each member needs an individual account."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I update my WoW Health payment method?"
},
{
"role": "assistant",
"content": "Log in, go to Billing → Payment Info, and edit details."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Is there a cancellation fee for LaaSy Health?"
},
{
"role": "assistant",
"content": "No, you can cancel anytime without penalties."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I get a refund from WoW Health?"
},
{
"role": "assistant",
"content": "No, but unused benefits last until the billing cycle ends."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I dispute a LaaSy Health charge?"
},
{
"role": "assistant",
"content": "Email support with transaction details for investigation."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does WoW Health accept HSA/FSA payments?"
},
{
"role": "assistant",
"content": "Yes, if your plan allows healthcare service purchases."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Why can’t I downgrade my LaaSy plan mid-cycle?"
},
{
"role": "assistant",
"content": "Changes apply at the next billing period for fairness."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "My WoW Health login isn’t working. What should I do?"
},
{
"role": "assistant",
"content": "Reset your password or contact support for account recovery."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "The discount card won’t scan at my pharmacy. Help!"
},
{
"role": "assistant",
"content": "Manually enter the BIN/PCN numbers or call support."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "LaaSy’s app keeps crashing. How do I fix it?"
},
{
"role": "assistant",
"content": "Update the app, clear cache, or reinstall it."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "My virtual visit froze. Can I rejoin the same session?"
},
{
"role": "assistant",
"content": "Yes, refresh the page or reconnect via See a Doctor."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I report a bug in WoW Health’s system?"
},
{
"role": "assistant",
"content": "Email support@wowhealth.com with screenshots."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Why isn’t my transferred medication showing in my account?"
},
{
"role": "assistant",
"content": "Transfers take 3–4 weeks. Contact support if delayed further."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "The provider search tool isn’t loading. Alternatives?"
},
{
"role": "assistant",
"content": "Call the Patient Advocacy Line (PAL) for help booking."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use WoW Health without the app?"
},
{
"role": "assistant",
"content": "Yes, access services via the website portal."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "LaaSy’s virtual care says “no providers available.” Why?"
},
{
"role": "assistant",
"content": "Try again later or use in-person discounts instead."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I enable notifications for prescription refills?"
},
{
"role": "assistant",
"content": "Go to Account Settings → Notifications and toggle alerts."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does WoW Health cover medical devices like glucose monitors?"
},
{
"role": "assistant",
"content": "No, but use the discount card for savings."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use LaaSy Health for my pet’s medical bills?"
},
{
"role": "assistant",
"content": "No, it’s only for human healthcare."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are nutritionist visits discounted under WoW Health?"
},
{
"role": "assistant",
"content": "Yes, if the provider accepts the Specialist Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health work abroad?"
},
{
"role": "assistant",
"content": "Only virtual care is available outside the U.S."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I gift a WoW Health membership?"
},
{
"role": "assistant",
"content": "Yes! Purchase a gift subscription via the website."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health offer senior discounts?"
},
{
"role": "assistant",
"content": "No, but check for group plans through organizations."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Are alternative therapies (e.g., acupuncture) covered?"
},
{
"role": "assistant",
"content": "No, but some providers may accept the discount card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I use WoW Health for workers’ compensation visits?"
},
{
"role": "assistant",
"content": "No, it’s designed for personal healthcare."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy Health have a referral program?"
},
{
"role": "assistant",
"content": "Yes! Earn rewards for inviting friends—check Account → Referrals."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I update my address with WoW Health?"
},
{
"role": "assistant",
"content": "Log in, go to Profile Settings, and edit your details."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "I’m on WoW Health’s Basic Plan. Can I upgrade to get free generics?"
},
{
"role": "assistant",
"content": "Yes! Upgrade to Plus or Comprehensive in Membership Settings."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What’s the cheapest LaaSy plan with surgery discounts?"
},
{
"role": "assistant",
"content": "The Comprehensive Plan (includes HealthShare for major surgeries)."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does WoW Health’s Basic Plan include lab discounts?"
},
{
"role": "assistant",
"content": "No, but Plus/Comprehensive members get up to 80% off."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I switch from LaaSy’s Premium to Basic mid-year?"
},
{
"role": "assistant",
"content": "Yes, but you’ll lose free generics and other perks."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Which WoW Health plan is best for chronic conditions?"
},
{
"role": "assistant",
"content": "Comprehensive (includes HealthShare for major expenses)."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Does LaaSy’s Basic Plan include virtual primary care?"
},
{
"role": "assistant",
"content": "No, only Virtual Urgent Care is included."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Can I add dental to my WoW Health plan?"
},
{
"role": "assistant",
"content": "No, but standalone dental savings plans are available."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "Is there a family discount for LaaSy Health?"
},
{
"role": "assistant",
"content": "No, but each family member can sign up individually."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "What’s the max discount for LaaSy Health specialist visits?"
},
{
"role": "assistant",
"content": "Up to 35% off with the Specialist Discount Card."
}
] |
[
{
"role": "system",
"content": "You are a knowledgeable assistant for WoW Health and LaaSy Health. Provide accurate, concise answers to user questions about health services."
},
{
"role": "user",
"content": "How do I compare WoW Health vs. LaaSy Health plans?"
},
{
"role": "assistant",
"content": "Check each platform’s Plan Comparison page or contact support."
}
] |
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