hamaHedi/test_post · Datasets at Hugging Face

instruction stringlengths 11 174	input stringclasses 1 value	output stringlengths 2 589
What is D17?		D17 is a mobile payment application for all Tunisian Post customers with a virtual account from the e-dinar family (Smart, DIGICARD, Jeune, PRO...)
Who can use D17?		D17 is valid for holders of prepaid cards who use Smartphones
How to download the D17 app?		Download and install the application from: • Google Play (for Android) • Apple Store (for IOS)
How to register for D17? How to sign up for D17? How to subscribe on D17? What are the steps to subscribe to D17? Can you give me the steps to subscribe for D17?		• Launch the application • Complete the registration form: - Enter ID card number - Enter the last 4 digits of the smart card - Enter the card’s confidential code (4 digits) -Enter phone number - Accept the T&Cs by checking them - Enter the confirmation code received by SMS - Enter an App password consisting of 4 to 6 characters - Re-enter the password and confirm
With what phone number can I register for D17?		The telephone number used to register must be linked to your e Dinar card (enrollment) To enroll your card (link your phone to your card), please go to the nearest post office or use a Post Office distributor.
Is it possible to link several Smartphones/tablets equipped with D17 to the same payment card?		NO
What happens if I change my phone?		Fill out the registration information again and enter the confirmation code sent by SMS to your phone number which must be the same number used when you first registered Or you can unsubscribe from the D17 App from the old phone and register from the new one
What services are available on D17? Can you give me a list of benefits that D17 offers? Can you give me a list of benefits offered by D17?		- Money transfer D17 to D17 - Top up e-dinar card by bank card - Merchant payment - Student registration - Issuing money orders (minute or ordinary) - Collection of money orders (minute, ordinary, CRBT, stock exchange, organization, WU) - Microcredit due date payment - Paying bills - Phone refill -D17 account management: history, card renewal, blocking, unsubscription, change password - D17 journal: history of transactions received or carried out by D17
I can consult my CCP account via D17?		No, please download the myposte app to manage your ccp account
I can register for D17 with my VISA card?		No, registration is only possible with prepaid cards
What is the PIN code?		The PIN code is the ATM code of your card made up of 4 digits
What is the password?		This is the password you entered during registration
You can check the card balance by D17?		The card balance already appears upon entering the application password
You can consult the history of the card by D17?		Click on “account” then “history”
You can renew the card by D17?		Click on “account” then on the “e-Dinar renewal” option
You can block the card by D17?		Click on “account” then on the “Account blocking” option
I can change the password of D17?		Click on “account” then on the “Change password” option
I forgot the password for the D17 App?		You need to redo the registration operation and set a new password
I forgot my card PIN?		You must carry out a DAB card code recalculation operation at a post office or call the 1828 call center
I lost my card how to block it?		Click on “account” then on the “Account blocking” option
What is MPQR?		• Masterpass QR is a mobile payment solution that allows D17 users to pay for goods and services using their mobile phone •MPQR is a secure, practical and simple alternative to cash payments allowing the use of your D17 application for secure payments at merchants agreed with La Poste Tunisienne
How to pay with MPQR?		- Open the D17 App - Click on merchant payment - Click on QR code scanner - Bring the phone closer to the merchant QR code - Enter the amount in dinars (*. D.T. *) - Read the transaction recovery then validate - Enter the card PIN code and validate
Is there a limit for merchant payment?		- Number of payments per day: unlimited - Minimum payment amount: 1DT - Maximum payment amount: 1000DT /DAY
Where can I pay with D17?		At all affiliated businesses and brands with a QR code You can consult the list of merchants affiliated with D17 by accessing the website www.D17.tn
How to pay bills?		Choose our services then click on smart invoice Choose the organization to pay Enter the invoice reference Validate with the card PIN code
Are there limits on the number of invoices paid via D17?		No, you can pay as many bills as your balance allows
How to print invoice payment receipt?		Once you pay your bill you can share your receipt, you can also consult and share receipts for invoices already paid by accessing our services then smart invoice then choose the organization then history
How to cash a money order?		- Open the D17 App - Choose money order collection -Choose the nature of the money order to be cashed - Choose the type of mandate - Enter the mandate code and the PIN code then validate
What types of money order can be cashed?		We can cash minute money orders, ordinary money orders, student grants, CNSS, CNAM, CNRPS or other organizations and International Western Union money orders.
What types of money order can be sent?		You can send Minute money orders and ordinary money orders
How to send money orders?		- Click on “Mandate Issue” - Choose the type of money order to send - Enter the amount of the mandate - Enter the beneficiary's data (last name, first name and telephone number) - Enter the card PIN code and validate
I sent a money order and I have no reference?		You can find the code of your mandate in the App D17 journal An SMS was sent to the beneficiary customer containing the mandate code
How much does sending the money order cost?		Shipping costs depend on the type of money order (ordinary or minute) and its value. For more details, please consult the money order rates on www.D17.tn or www.poste.tn
I cannot cash the minute money order by D17?		Two possible cases: - Absence of mandate - Incompatibility of card and mandate data
I cannot cash the Ordinary money order by D17?		Two possible cases: - Absence of mandate - Incompatibility of card and mandate data
I cannot cash the Bourse money order through D17?		The money order is paid directly into your youth eDinar card
I cannot cash the CNAM, CNSS, CNRPS money order by D17?		Two possible cases: - Absence of mandate - Incompatibility of card and mandate data
How to fund the e-dinar card?		Click on “Feed card”
What type of card can I use to power my card on D17?		Only by bank card
You can transfer money to another card already registered in D17?		- Click on “Transfer” - Enter the amount to transfer and the beneficiary's phone number - Enter the card PIN code and validate
You can transfer money to another card not registered with D17?		No, but we can send him a minute or ordinary money order
Is there a limit on transferring money to another card?		The number of transfer transactions per day: 10 Minimum amount: 1DT Maximum amount per day: 500 DT Maximum amount per month: 5000 DT
Is D17 protected by recognized security standards? What are the security standards to protect D17? How is D17 protected?		By partnering with Mastercard for merchant payment via mobile through the Master passQr, La Poste Tunisienne has placed a strong emphasis on the security of transactions for its customers, whether for individuals or merchants. the infrastructure, the MPQR and the D17 app, meet very high security and encryption standards for mobile payments. You validate each payment using your PIN code.
I received an email 'congratulations you won' asking for my card information?		Please note, the Tunisian Post does not ask for your personal information
How to pay a microcredit installment?		Access Microcredit then choose the MFI you want to pay, the oldest due date will be displayed to you, select the due date to pay then validate with the PIN code
Which MFI can I pay by D17?		All MFIs are partners of the Tunisian Post
How to charge my phone via D17?		Access telephone recharge, choose the operator, select or enter the amount to recharge then validate with the PIN code
Can I charge another mobile phone?		Yes, you can recharge your phone or other
Can I recharge any telephone operator?		Yes, you can recharge any telephone operator
Are there limits on the number and amount of phone recharges?		No, it is up to the balance of your e Dinar card
Is D17 a free service?		Yes, D17 is a free service
What is a Digicard?		The Digicard is a prepaid card without support with an initial balance of 0 and can only be used on the Internet or mobile applications.
What can the Digicard be used for?		- Online payment on approved sites - Payment of services via D17, paygear, and mobipost platforms.
Where can I buy a Digicard?		At any post office. A list of offices is detailed on www.e-dinar.poste.tn.
What papers are needed to buy a Digicard?		A copy of the national identity card and a form to fill out at the post office.
What is the price of the Digicard?		The purchase price of the Digicard card is 1 dinar.
How to recover passwords?		At the nearest post office or by calling the call center 1828 position 2.
How much does the code cost?		The recalculation of an internet or ATM code costs 3 dinars per code.
How to check card balance?		- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/solde/solde.jsp - On our D17 platform - By USSD message: 104# or 112# or *119# depending on your telecom operator.
How to check card history?		- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/history/history.jsp - On our D17 platform - By USSD message: 104# or 112# or *119# depending on your telecom operator.
How to block the card?		- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/blocage/blocage.jsp - On our D17 platform - By USSD message: 104# or 112# or *119# depending on your telecom operator.
How to unlock the card?		- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/deblocage/deblocage.jsp - On our D17 platform - By USSD message: 104# or 112# or *119# depending on your telecom operator.
How to register for the SMS service?		On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/sms/sms.jsp.
How much does the SMS service cost?		Subscription fees are set at 1 dinar per month, which will be deducted from your Digicard account. A subscriber can renew their subscription to this service monthly.
How to load the card?		- In cash at the nearest post office - By another postcard or bank card at one of the Tunisian Post ATMs - By another postcard or bank card on the site www.e-dinar.poste.tn - By USSD message: 104# or 112# or *119# depending on your telecom operator - Through our D17 or paygear platforms.
Can we cash money orders?		- By USSD message: 104# or 112# or *119# depending on your telecom operator - Through our D17 platform.
Can money orders be sent by card?		- On site: https://www.e-shop.poste.tn - Through our D17 platform.
What types of money orders can be sent?		- Minute mandates - Ordinary mandates.
What types of money orders can be received or cashed?		- Organizational mandates: CNAM, CNSS, CNRPS, BOURSE - Minute and ordinary mandates - Western Union money orders.
Can you transfer money to another Digicard card?		Yes, by using the services: - By USSD message 104# or 112# or *119# depending on your telecom operator - Through our D17 platform - Through the site www.e-dinar.poste.tn.
Can you transfer money from a Digicard to a bank card?		Yes, by USSD message 104# or 112# or *119# depending on your telecom operator or on site www.e-dinar.poste.tn.
What code can I use to pay online?		By Internet code composed of 8 digits.
Does the Digicard allow ATM withdrawal?		Since the card is without support, it does not allow withdrawal from an ATM.
Does the Digicard allow payment on TPE?		Since the card is without support, it does not allow payment by TPE.
Can I pay abroad using the Digicard?		The Digicard card is only used in Tunisia.
What is the telecom operator code to register for the mobidinar service?		*104# then follow the registration steps.
What is the ooredoo operator code to register for the mobiflouss service?		*112# then follow the registration steps.
What is the orange operator code to register for the mobimoney service?		*119# then follow the registration steps.
How to change the password?		You can change the Internet code of your card from the following link: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/password/password.jsp.
How to block the card?		The card can be blocked on: - https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/blocage/blocage.jsp - By USSD message 104# or 112# or *119# depending on your telecom operator - Our D17 mobile solution.
How to unlock the card?		Unblocking the card can be done on: - https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/deblocage/deblocage.jsp - By USSD message 104# or 112# or *119# depending on your telecom operator - Our D17 mobile solution.
What code to use to unlock the card?		- The Internet code (8 digits) on www.e-dinar.poste.tn - The DAB code (4 digits) by USSD message or the D17 platform.
How to pay online using Digicard?		Payment by Digicard is made on a website agreed with La Poste Tunisienne using the card number (16 digits) and the Internet code (8 digits).
Can I pay bills online using Digicard?		Yes, the Digicard card allows you to pay your invoices online on the site www.fatouranet.poste.tn or on any other invoice site agreed with La Poste Tunisienne.
Can I pay bills via my telephone line?		Yes, using the USSD codes 104# or 112# or *119# depending on your telecom operator or the D17 mobile solution.
Can I recharge my card through the ATM?		Yes, by bank or postal card on a La Poste Tunisienne ATM.
How to top up the card without contacting the post office?		- By another card on postal ATM - On: https://e-dinar.poste.tn/EDINAR/fr/SPS/recharge_postale.jsp (Post card) - On: https://e-dinar.poste.tn/EDINAR/fr/SPS/recharge.jsp (Bank card) - Through our D17 mobile solution - By cashing money orders.
What is the confidential code to register for the mobile service?		The code used to register for mobile services is the DAB code (4 digits).
How to unsubscribe my Digicard number?		By using one of the USSD codes 104#, 112# or *119# depending on your operator, then choosing 'unsubscribe' and the 4-digit code of your card.
What is the minimum amount to recharge the card at the office level?		Minimum recharge is 5 dinars.
How to change my password online?		On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/password/password.jsp.
Can I cash the Western Union money order on my card?		Yes, using the USSD codes 104#, 112# or *119# depending on your operator, or the D17 solution while choosing money order collection.
I lost my card, can I buy another one with the same number?		You can buy another card but not with the same data (number and codes).
Can I buy two Digicards for the same person?		A customer can purchase several cards at once.
What is the ceiling of the amount to transfer from one card to another online?		The maximum transfer amount from one card to another on the Internet is 300 dinars.
What is the ceiling of the amount transferred from one card to another by the mobile service?		The maximum transfer amount from one card to another by mobile service is 100 dinars.
Can I buy plane tickets online with this card?		Yes, on a national plane ticket site (e.g., TunisAir).
Is online payment by this card unlimited?		The card has a payment and withdrawal limit that can be changed at any time by calling the La Poste call center (1828 position 2).
Can I charge my GSM line from my Digicard card?		Yes, by using the USSD codes 104#, 112# or *119# depending on your operator, or the D17 solution while choosing the recharge line service.
What is the Internet validity of the card?		The Internet validity of the card is for life provided that the card is renewed annually.

What is D17?

D17 is a mobile payment application for all Tunisian Post customers with a virtual account from the e-dinar family (Smart, DIGICARD, Jeune, PRO...)

Who can use D17?

D17 is valid for holders of prepaid cards who use Smartphones

How to download the D17 app?

Download and install the application from: • Google Play (for Android) • Apple Store (for IOS)

How to register for D17? How to sign up for D17? How to subscribe on D17? What are the steps to subscribe to D17? Can you give me the steps to subscribe for D17?

• Launch the application • Complete the registration form: - Enter ID card number - Enter the last 4 digits of the smart card - Enter the card’s confidential code (4 digits) -Enter phone number - Accept the T&Cs by checking them - Enter the confirmation code received by SMS - Enter an App password consisting of 4 to 6 characters - Re-enter the password and confirm

With what phone number can I register for D17?

The telephone number used to register must be linked to your e Dinar card (enrollment) To enroll your card (link your phone to your card), please go to the nearest post office or use a Post Office distributor.

Is it possible to link several Smartphones/tablets equipped with D17 to the same payment card?

NO

What happens if I change my phone?

Fill out the registration information again and enter the confirmation code sent by SMS to your phone number which must be the same number used when you first registered Or you can unsubscribe from the D17 App from the old phone and register from the new one

What services are available on D17? Can you give me a list of benefits that D17 offers? Can you give me a list of benefits offered by D17?

- Money transfer D17 to D17 - Top up e-dinar card by bank card - Merchant payment - Student registration - Issuing money orders (minute or ordinary) - Collection of money orders (minute, ordinary, CRBT, stock exchange, organization, WU) - Microcredit due date payment - Paying bills - Phone refill -D17 account management: history, card renewal, blocking, unsubscription, change password - D17 journal: history of transactions received or carried out by D17

I can consult my CCP account via D17?

No, please download the myposte app to manage your ccp account

I can register for D17 with my VISA card?

No, registration is only possible with prepaid cards

What is the PIN code?

The PIN code is the ATM code of your card made up of 4 digits

What is the password?

This is the password you entered during registration

You can check the card balance by D17?

The card balance already appears upon entering the application password

You can consult the history of the card by D17?

Click on “account” then “history”

You can renew the card by D17?

Click on “account” then on the “e-Dinar renewal” option

You can block the card by D17?

Click on “account” then on the “Account blocking” option

I can change the password of D17?

Click on “account” then on the “Change password” option

I forgot the password for the D17 App?

You need to redo the registration operation and set a new password

I forgot my card PIN?

You must carry out a DAB card code recalculation operation at a post office or call the 1828 call center

I lost my card how to block it?

Click on “account” then on the “Account blocking” option

What is MPQR?

• Masterpass QR is a mobile payment solution that allows D17 users to pay for goods and services using their mobile phone •MPQR is a secure, practical and simple alternative to cash payments allowing the use of your D17 application for secure payments at merchants agreed with La Poste Tunisienne

How to pay with MPQR?

- Open the D17 App - Click on merchant payment - Click on QR code scanner - Bring the phone closer to the merchant QR code - Enter the amount in dinars (***. D.T. ***) - Read the transaction recovery then validate - Enter the card PIN code and validate

Is there a limit for merchant payment?

- Number of payments per day: unlimited - Minimum payment amount: 1DT - Maximum payment amount: 1000DT /DAY

Where can I pay with D17?

At all affiliated businesses and brands with a QR code You can consult the list of merchants affiliated with D17 by accessing the website www.D17.tn

How to pay bills?

Choose our services then click on smart invoice Choose the organization to pay Enter the invoice reference Validate with the card PIN code

Are there limits on the number of invoices paid via D17?

No, you can pay as many bills as your balance allows

How to print invoice payment receipt?

Once you pay your bill you can share your receipt, you can also consult and share receipts for invoices already paid by accessing our services then smart invoice then choose the organization then history

How to cash a money order?

- Open the D17 App - Choose money order collection -Choose the nature of the money order to be cashed - Choose the type of mandate - Enter the mandate code and the PIN code then validate

What types of money order can be cashed?

We can cash minute money orders, ordinary money orders, student grants, CNSS, CNAM, CNRPS or other organizations and International Western Union money orders.

What types of money order can be sent?

You can send Minute money orders and ordinary money orders

How to send money orders?

- Click on “Mandate Issue” - Choose the type of money order to send - Enter the amount of the mandate - Enter the beneficiary's data (last name, first name and telephone number) - Enter the card PIN code and validate

I sent a money order and I have no reference?

You can find the code of your mandate in the App D17 journal An SMS was sent to the beneficiary customer containing the mandate code

How much does sending the money order cost?

Shipping costs depend on the type of money order (ordinary or minute) and its value. For more details, please consult the money order rates on www.D17.tn or www.poste.tn

I cannot cash the minute money order by D17?

Two possible cases: - Absence of mandate - Incompatibility of card and mandate data

I cannot cash the Ordinary money order by D17?

Two possible cases: - Absence of mandate - Incompatibility of card and mandate data

I cannot cash the Bourse money order through D17?

The money order is paid directly into your youth eDinar card

I cannot cash the CNAM, CNSS, CNRPS money order by D17?

Two possible cases: - Absence of mandate - Incompatibility of card and mandate data

How to fund the e-dinar card?

Click on “Feed card”

What type of card can I use to power my card on D17?

Only by bank card

You can transfer money to another card already registered in D17?

- Click on “Transfer” - Enter the amount to transfer and the beneficiary's phone number - Enter the card PIN code and validate

You can transfer money to another card not registered with D17?

No, but we can send him a minute or ordinary money order

Is there a limit on transferring money to another card?

The number of transfer transactions per day: 10 Minimum amount: 1DT Maximum amount per day: 500 DT Maximum amount per month: 5000 DT

Is D17 protected by recognized security standards? What are the security standards to protect D17? How is D17 protected?

*By partnering with Mastercard for merchant payment via mobile through the Master passQr, La Poste Tunisienne has placed a strong emphasis on the security of transactions for its customers, whether for individuals or merchants. *the infrastructure, the MPQR and the D17 app, meet very high security and encryption standards for mobile payments. You validate each payment using your PIN code.

I received an email 'congratulations you won' asking for my card information?

Please note, the Tunisian Post does not ask for your personal information

How to pay a microcredit installment?

Access Microcredit then choose the MFI you want to pay, the oldest due date will be displayed to you, select the due date to pay then validate with the PIN code

Which MFI can I pay by D17?

All MFIs are partners of the Tunisian Post

How to charge my phone via D17?

Access telephone recharge, choose the operator, select or enter the amount to recharge then validate with the PIN code

Can I charge another mobile phone?

Yes, you can recharge your phone or other

Can I recharge any telephone operator?

Yes, you can recharge any telephone operator

Are there limits on the number and amount of phone recharges?

No, it is up to the balance of your e Dinar card

Is D17 a free service?

Yes, D17 is a free service

What is a Digicard?

The Digicard is a prepaid card without support with an initial balance of 0 and can only be used on the Internet or mobile applications.

What can the Digicard be used for?

- Online payment on approved sites - Payment of services via D17, paygear, and mobipost platforms.

Where can I buy a Digicard?

At any post office. A list of offices is detailed on www.e-dinar.poste.tn.

What papers are needed to buy a Digicard?

A copy of the national identity card and a form to fill out at the post office.

What is the price of the Digicard?

The purchase price of the Digicard card is 1 dinar.

How to recover passwords?

At the nearest post office or by calling the call center 1828 position 2.

How much does the code cost?

The recalculation of an internet or ATM code costs 3 dinars per code.

How to check card balance?

- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/solde/solde.jsp - On our D17 platform - By USSD message: *104# or *112# or *119# depending on your telecom operator.

How to check card history?

- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/history/history.jsp - On our D17 platform - By USSD message: *104# or *112# or *119# depending on your telecom operator.

How to block the card?

- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/blocage/blocage.jsp - On our D17 platform - By USSD message: *104# or *112# or *119# depending on your telecom operator.

How to unlock the card?

- On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/deblocage/deblocage.jsp - On our D17 platform - By USSD message: *104# or *112# or *119# depending on your telecom operator.

How to register for the SMS service?

On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/sms/sms.jsp.

How much does the SMS service cost?

Subscription fees are set at 1 dinar per month, which will be deducted from your Digicard account. A subscriber can renew their subscription to this service monthly.

How to load the card?

- In cash at the nearest post office - By another postcard or bank card at one of the Tunisian Post ATMs - By another postcard or bank card on the site www.e-dinar.poste.tn - By USSD message: *104# or *112# or *119# depending on your telecom operator - Through our D17 or paygear platforms.

Can we cash money orders?

- By USSD message: *104# or *112# or *119# depending on your telecom operator - Through our D17 platform.

Can money orders be sent by card?

- On site: https://www.e-shop.poste.tn - Through our D17 platform.

What types of money orders can be sent?

- Minute mandates - Ordinary mandates.

What types of money orders can be received or cashed?

- Organizational mandates: CNAM, CNSS, CNRPS, BOURSE - Minute and ordinary mandates - Western Union money orders.

Can you transfer money to another Digicard card?

Yes, by using the services: - By USSD message *104# or *112# or *119# depending on your telecom operator - Through our D17 platform - Through the site www.e-dinar.poste.tn.

Can you transfer money from a Digicard to a bank card?

Yes, by USSD message *104# or *112# or *119# depending on your telecom operator or on site www.e-dinar.poste.tn.

What code can I use to pay online?

By Internet code composed of 8 digits.

Does the Digicard allow ATM withdrawal?

Since the card is without support, it does not allow withdrawal from an ATM.

Does the Digicard allow payment on TPE?

Since the card is without support, it does not allow payment by TPE.

Can I pay abroad using the Digicard?

The Digicard card is only used in Tunisia.

What is the telecom operator code to register for the mobidinar service?

*104# then follow the registration steps.

What is the ooredoo operator code to register for the mobiflouss service?

*112# then follow the registration steps.

What is the orange operator code to register for the mobimoney service?

*119# then follow the registration steps.

How to change the password?

You can change the Internet code of your card from the following link: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/password/password.jsp.

How to block the card?

The card can be blocked on: - https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/blocage/blocage.jsp - By USSD message *104# or *112# or *119# depending on your telecom operator - Our D17 mobile solution.

How to unlock the card?

Unblocking the card can be done on: - https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/deblocage/deblocage.jsp - By USSD message *104# or *112# or *119# depending on your telecom operator - Our D17 mobile solution.

What code to use to unlock the card?

- The Internet code (8 digits) on www.e-dinar.poste.tn - The DAB code (4 digits) by USSD message or the D17 platform.

How to pay online using Digicard?

Payment by Digicard is made on a website agreed with La Poste Tunisienne using the card number (16 digits) and the Internet code (8 digits).

Can I pay bills online using Digicard?

Yes, the Digicard card allows you to pay your invoices online on the site www.fatouranet.poste.tn or on any other invoice site agreed with La Poste Tunisienne.

Can I pay bills via my telephone line?

Yes, using the USSD codes *104# or *112# or *119# depending on your telecom operator or the D17 mobile solution.

Can I recharge my card through the ATM?

Yes, by bank or postal card on a La Poste Tunisienne ATM.

How to top up the card without contacting the post office?

- By another card on postal ATM - On: https://e-dinar.poste.tn/EDINAR/fr/SPS/recharge_postale.jsp (Post card) - On: https://e-dinar.poste.tn/EDINAR/fr/SPS/recharge.jsp (Bank card) - Through our D17 mobile solution - By cashing money orders.

What is the confidential code to register for the mobile service?

The code used to register for mobile services is the DAB code (4 digits).

How to unsubscribe my Digicard number?

By using one of the USSD codes *104#, *112# or *119# depending on your operator, then choosing 'unsubscribe' and the 4-digit code of your card.

What is the minimum amount to recharge the card at the office level?

Minimum recharge is 5 dinars.

How to change my password online?

On site: https://e-dinar.poste.tn/EDINAR/fr/services/Digicard/password/password.jsp.

Can I cash the Western Union money order on my card?

Yes, using the USSD codes *104#, *112# or *119# depending on your operator, or the D17 solution while choosing money order collection.

I lost my card, can I buy another one with the same number?

You can buy another card but not with the same data (number and codes).

Can I buy two Digicards for the same person?

A customer can purchase several cards at once.

What is the ceiling of the amount to transfer from one card to another online?

The maximum transfer amount from one card to another on the Internet is 300 dinars.

What is the ceiling of the amount transferred from one card to another by the mobile service?

The maximum transfer amount from one card to another by mobile service is 100 dinars.

Can I buy plane tickets online with this card?

Yes, on a national plane ticket site (e.g., TunisAir).

Is online payment by this card unlimited?

The card has a payment and withdrawal limit that can be changed at any time by calling the La Poste call center (1828 position 2).

Can I charge my GSM line from my Digicard card?

Yes, by using the USSD codes *104#, *112# or *119# depending on your operator, or the D17 solution while choosing the recharge line service.

What is the Internet validity of the card?

The Internet validity of the card is for life provided that the card is renewed annually.