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"customer: Hi.",
"agent: Hello. How can I help you?",
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"customer: I am Jerry Williams.",
"agent: Found ticket with JetBlue airlines for price 100 having flight number 1029.",
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"agent: Hello, how can I serve you?",
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"agent: Sure.",
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{
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"agent: Ok, please wait for a while.",
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"agent: Christine Roberts, there is no active reservation found under your name to do cancellation.",
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"customer: I am planning to travel from LAX to DEN, help me in booking a flight for me?",
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{
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"customer: I am Shirley Martinez and I want to book a flight with a halt to reach Charlotte on Apr 28. Can you please help me in booking a flight from IAH?",
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"agent: Your ticket has been confirmed with AA airlines.",
"customer: Thank you.",
"agent: Thank you for choosing us. May I know your name?",
"customer: Sure, I am Deborah Jones.",
"agent: Thank you."
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"customer: We friends were planning to go for Nutshell Bike Tour to Austin, TX-AUS on 08/16. Can you hold me a ticket with single connecting flight?",
"agent: Sure, may I know source code and return journey date please?",
"customer: Sure, I will be back on 08/18 at Orlando, FL-MCO.",
"agent: There is a flight with single connection, can I proceed for booking in 1004 flight?",
"customer: Ok, please proceed.",
"agent: Your booking is done in UA airlines, have a safe journey.",
"customer: Thank you.",
"agent: Thank you for choosing us."
] | {
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"customer: Jeffrey Campbell here.",
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"customer: My interview got postponed, so I want to reschedule my itinerary dates.",
"agent: Sure, I will help you with that. Let me check your reservation status.",
"customer: Sure.",
"agent: Campbell, I did not find any reservation by your name in our database.",
"customer: It's ok, thank you.",
"agent: You are welcome and thank you for choosing us."
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{
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"agent: Hello. How can I provide assistance to you?",
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"agent: Give me a minute.",
"customer: Sure, take your time.",
"agent: Sorry, we couldn't find a reservation on your name to change.",
"customer: That's ok, thank you for checking.",
"agent: Thank you for choosing us."
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"customer: Hello.",
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"customer: Can you please help me with booking a flight ticket from IAD to DEN?",
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"customer: My travelling dates are from July 31 to Aug 02.",
"agent: Do you have class preference?",
"customer: I am comfortable with any class.",
"agent: May I know your name?",
"customer: Ronald White here.",
"agent: We found American Airline with fare 200 and flight number is 1023 with connecting flight. Shall I proceed with the booking?",
"customer: You can proceed with booking.",
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"customer: Thank you for the help.",
"agent: Thank you for choosing us."
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"customer: Hi.",
"agent: Hello, how may I help you today?",
"customer: My exams got postponed, can you please change my existing reservation?",
"agent: Sure, I will help you with that.",
"customer: Thank you.",
"agent: May I know your good name?",
"customer: I am Angela Carter.",
"agent: Please wait for a moment.",
"customer: Ok.",
"agent: Thank you for waiting, there is no reservation found on your name.",
"customer: Ok, no problem. Thank you.",
"agent: Thank you for availing us."
] | {
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{
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"customer: Hi.",
"agent: Hello.",
"customer: Nancy Green here.",
"agent: How may I help you?",
"customer: I am planning to book a ticket to attend a music event at IAD. Can you please help me out to book a ticket from PHL?",
"agent: Sure, I will help you. Can I know your travelling dates?",
"customer: Ok, my travelling dates are 03/11 and 03/13.",
"agent: Sorry Green, there are no flight's available based on your traveling dates.",
"customer: No problem. Thank you.",
"agent: Thank you for reaching us."
] | {
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{
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"customer: Can you help me in booking from PHL to DFW?",
"agent: Sure, may I know your preferable dates to travel?",
"customer: My travelling dates are 07/09 to 07/11.",
"agent: Sorry for the inconvenience, there is no flight available on your requested dates.",
"customer: No issue, thank you.",
"agent: You are welcome."
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{
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"customer: Hello.",
"agent: Hello.",
"customer: I am Mary Smith.",
"agent: How can I assist you?",
"customer: I am going to Houston, TX-HOU to purchase a vintage car from a dealer. Can you hold me a ticket?",
"agent: Sure, may I know your source airport code please?",
"customer: My source airport code is Atlanta, GA-ATL.",
"agent: Please provide the travel dates.",
"customer: My travelling dates are from 11/24 to 11/26.",
"agent: Frontier airlines is having a flight on that route with travel charge of 200, shall I proceed for booking?",
"customer: Please proceed for booking.",
"agent: Your ticket has been booked with flight-1002, have a safe journey.",
"customer: Thanks for your help.",
"agent: Thank you for choosing us."
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