action
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dict | timestamps
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297
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{
"status": "no_flight",
"name": "Betty Allen",
"flight": []
} | {
"return_month": "July",
"return_day": "3",
"max_price": 1000,
"departure_airport": "SEA",
"max_connections": 1,
"departure_day": "1",
"goal": "book",
"departure_month": "July",
"name": "Betty Allen",
"return_airport": "DEN"
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"customer: Hello. My name is Betty Allen.",
"agent: Hello, how may I assist you?",
"customer: Could you help me in ticket booking from SEA to DEN, under the price limit of 1000? I want the connection limit to be 1.",
"agent: Ok, please mention your travelling dates?",
"customer: And my journey dates are from 07/01 to 07/03.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: Sorry for the inconvenience, there were no flights found with your specified dates.",
"customer: Ok, no problem. Thank you for your service.",
"agent: Thanks for connecting us, hope to serve you again."
] | {
"status": "no_flight",
"name": "Betty Allen",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Cynthia Taylor",
"flight": []
} | {
"return_month": "Dec",
"return_day": "26",
"max_price": 200,
"departure_airport": "DEN",
"max_connections": 1,
"departure_day": "24",
"goal": "book",
"departure_month": "Dec",
"name": "Cynthia Taylor",
"return_airport": "AUS"
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: I am planning to travel from DEN to AUS, can you please help me to book a flight ticket?",
"agent: Sure, please share your travelling dates.",
"customer: Sure, my travelling dates are Dec 24 and Dec 26.",
"agent: Do you need any connection in between the journey?",
"customer: I need a connecting flight.",
"agent: Do you have any other preferences?",
"customer: My class preference is economy.",
"agent: Ok, may I know your name please?",
"customer: My name is Cynthia Taylor.",
"agent: Ok, please stand by.",
"customer: Sure, I will wait for your response.",
"agent: Thank you for waiting, sorry no flights found with your details.",
"customer: No problem, thank you for your information.",
"agent: Thank you for reaching us, have a good day."
] | {
"status": "no_flight",
"name": "Cynthia Taylor",
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"field_value": "12/24",
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{
"status": "no_flight",
"name": "Jennifer King",
"flight": []
} | {
"return_month": "June",
"return_day": "14",
"max_price": 5000,
"departure_airport": "JFK",
"max_connections": 1,
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"goal": "book",
"departure_month": "June",
"name": "Jennifer King",
"return_airport": "MCO"
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"customer: Hello, I am Jennifer King.",
"agent: Hello, how can I serve you today?",
"customer: I want to visit the Wizarding world of harry porter at Orlando once. Can you book me a flight ticket with 1 stop over?",
"agent: Sure, may I know your travelling dates?",
"customer: My depart is on 06/12 and arrival is on 06/14.",
"agent: Please mention your journey airport codes.",
"customer: My journey starts from NY - JFK and ends at FL - MCO.",
"agent: Thank you for providing your details.",
"customer: Ok.",
"agent: We didn't found any flight matching your request.",
"customer: That's Ok, I will go with any other alternative. Thanks for your assistance.",
"agent: Thank you for consulting us."
] | {
"status": "no_flight",
"name": "Jennifer King",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Kenneth Evans",
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} | {
"return_month": "May",
"return_day": "29",
"max_price": 500,
"departure_airport": "PHX",
"max_connections": 1,
"departure_day": "27",
"goal": "book",
"departure_month": "May",
"name": "Kenneth Evans",
"return_airport": "IAD"
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"customer: Hi.",
"agent: Hello.",
"customer: I am Kenneth Evans.",
"agent: How can I aid you today?",
"customer: I need a halt in between my journey, can you help me in booking?",
"agent: Sure, I can help you with that. Can you please mention your preferable airport code names?",
"customer: I will fly from PHX and end at IAD.",
"agent: May I know your preferable journey dates for booking flight ticket?",
"customer: My travelling dates are 05/27 to 05/29.",
"agent: Ok, please wait a moment, I will check flight availability.",
"customer: Sure.",
"agent: I have found a flight in this route, connection limit of this airline is 1 and price is 200. Shall I confirm this flight ticket for you?",
"customer: You can proceed with booking.",
"agent: Your flight ticket is booked successfully, airline is Southwest and flight number is 1012.",
"customer: Thank you for helping.",
"agent: Thank you for reaching us, have a nice day."
] | {
"status": "book",
"name": "Kenneth Evans",
"flight": [
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]
} | [] | true |
{
"status": "book",
"name": "Amanda Hernandez",
"flight": [
1000
]
} | {
"return_month": "July",
"return_day": "5",
"max_price": 1000,
"departure_airport": "MCO",
"max_connections": 1,
"departure_day": "3",
"goal": "book",
"departure_month": "July",
"name": "Amanda Hernandez",
"return_airport": "SFO"
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"customer: Hello,. I am Amanda Hernandez.",
"agent: Hello, what can I do for you today?",
"customer: Can you please book a flight ticket from MCO to SFO?",
"agent: Sure, May I know your travelling dates?",
"customer: My journey dates on 07/03 and 07/05.",
"agent: Do you prefer connecting flight?",
"customer: Yes, I prefer a connecting flight.",
"agent: Please wait, I will get back to you shortly.",
"customer: Sure.",
"agent: We have found a AA airline flight with one connection and the price is 100. Shall I proceed?",
"customer: Ok, proceed.",
"agent: Your booking is done.",
"customer: Thanks for the help.",
"agent: Thank you."
] | {
"status": "book",
"name": "Amanda Hernandez",
"flight": [
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} | [] | true |
{
"status": "book",
"name": "Brandon Edwards",
"flight": [
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} | {
"return_month": "Dec",
"return_day": "26",
"max_price": 5000,
"departure_airport": "BOS",
"max_connections": 1,
"departure_day": "24",
"goal": "book",
"departure_month": "Dec",
"name": "Brandon Edwards",
"return_airport": "OAK"
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"customer: Hello, my name is Brandon Edwards.",
"agent: Hello, how can I help you today?",
"customer: I want to book a flight ticket from BOS to OAK. Please help me in booking a flight ticket.",
"agent: Sure, may I know your planned travel dates?",
"customer: My trip dates are from 12/24 to 12/26.",
"agent: Do you need a halt in between your journey?",
"customer: I need a halt in between my journey.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: We found an airline: Spirit, flight number: 1020 and price is 100 with one connection.",
"customer: Please go ahead.",
"agent: Your flight ticket has been reserved.",
"customer: Thank you for booking.",
"agent: Thank you for reaching us."
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"status": "book",
"name": "Brandon Edwards",
"flight": [
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{
"status": "no_reservation",
"name": "Ryan Whit",
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"return_day": "7",
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"goal": "cancel",
"departure_month": "July",
"name": "Ryan White",
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"customer: Hello.",
"agent: Hi,.",
"customer: Myself Ryan Whit.",
"agent: How may I help you ?",
"customer: I want to cancel my recent reservation, could you please cancel reservation for me?",
"agent: Sure. I am sorry I cannot find your reservation .",
"customer: OK, no Issues. Thanking you for everything."
] | {
"status": "no_reservation",
"name": "Ryan White",
"flight": []
} | [] | false |
{
"status": "book",
"name": "Rachel Evans",
"flight": [
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} | {
"return_month": "June",
"return_day": "7",
"max_price": 500,
"departure_airport": "CLT",
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"goal": "book",
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"name": "Rachel Evans",
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"customer: Hi, Rachel Evans here.",
"agent: Hello, how can I aid you today?",
"customer: I want to go Brooklyn walking tour on 06/05, can you book me a flight ticket with price under 500.",
"agent: Sure, may I know your return date?",
"customer: Sure, it's 06/07.",
"agent: Let me know your airport codes.",
"customer: I would like to fly from NC-CLT to NY-LGA.",
"agent: Do you have any connection limit.",
"customer: Yes, I need a single connecting flight.",
"agent: Thanks for waiting, there is a flight with airline: UA, flight number: 1003, price 100, 1 connection. Shall I proceed?",
"customer: Please proceed.",
"agent: Your ticket has been confirmed.",
"customer: Thank you for your assistance.",
"agent: Thank you."
] | {
"status": "book",
"name": "Rachel Evans",
"flight": [
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} | [] | true |
{
"status": "no_flight",
"name": "Anna Collins",
"flight": []
} | {
"return_month": "Feb",
"return_day": "17",
"max_price": 1000,
"departure_airport": "JFK",
"max_connections": 1,
"departure_day": "15",
"goal": "book",
"departure_month": "Feb",
"name": "Anna Collins",
"return_airport": "LAS"
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"customer: Hello.",
"agent: Hello. How can I assist you?",
"customer: I am Anna Collins. I am planning to attend singing computation in LAS, can you help in finding a flight from JFk?",
"agent: Can you please share on what dates you are willing to travel?",
"customer: I will be traveling on 02/15 and I might be return on 02/17.",
"agent: Please hold on a minute, I will get back with your details.",
"customer: Sure, take your own time.",
"agent: There is a flight available with 100 price, flight number is 1011.Shall I proceed the booking?",
"customer: Yes please proceed for booking with that flight.",
"agent: Number of connections are 2.",
"customer: Oh I want to travel in single connection flight.",
"agent: I am sorry, there is no flight with that connection.",
"customer: That's ok, thank you for your help.",
"agent: Thank you for reaching us."
] | {
"status": "no_flight",
"name": "Anna Collins",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Lisa Adams",
"flight": []
} | {
"return_month": "Dec",
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"max_price": 500,
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"goal": "book",
"departure_month": "Dec",
"name": "Lisa Adams",
"return_airport": "MCO"
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"customer: Hello.",
"agent: Hello.",
"customer: I am Lisa Adams.",
"agent: How can I aid you?",
"customer: I want to book a flight ticket from CA - SFO to FL - MCO to meet my cousin in Orlando.",
"agent: May I know your travelling dates?",
"customer: I will start on 12/24, return on 12/26.",
"agent: Do you have any preference?",
"customer: I need a halt in between my journey.",
"agent: Sorry, no flights are available on your travel dates.",
"customer: No problem, thank you.",
"agent: Thank you for opting us."
] | {
"status": "no_flight",
"name": "Lisa Adams",
"flight": []
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{
"status": "book",
"name": "Scott Edwards",
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} | {
"return_month": "Aug",
"return_day": "1",
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"departure_day": "30",
"goal": "book",
"departure_month": "July",
"name": "Scott Edwards",
"return_airport": "ATL"
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"customer: Hello.",
"agent: Hello, how can I aid you?",
"customer: Can you please reserve me a flight ticket from DFW to ATL?",
"agent: Please provide your trip dates.",
"customer: My trip dates are July 30 and Aug 01.",
"agent: Do you need any connection limit?",
"customer: I need a break in between my journey.",
"agent: Do you need any other specifications?",
"customer: My return time is afternoon.",
"agent: Hawaiian Airlines is providing connecting flight on this route with a ticket fare of 300 and flight departs at 18:00 hours and arrives at 12:00 hours, shall I book your ticket in this flight?",
"customer: Please proceed.",
"agent: Your ticket is confirmed in flight 1007.",
"customer: Thank you.",
"agent: May I know your name?",
"customer: I am Scott Edwards.",
"agent: Thank you."
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{
"status": "book",
"name": "Eric Anderson",
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} | {
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"goal": "book",
"departure_month": "June",
"name": "Eric Anderson",
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"customer: Hello, Eric Anderson is my name.",
"agent: Hello, how may I oblige you today?",
"customer: I want to attend Film festival which is going to be held at Washington, DC - IAD.",
"agent: Ok.",
"customer: Can you please book a ticket on 06/03?",
"agent: Sure, I am here to assist you. I need your selected airport code, that you wish to board from?",
"customer: Sure, I want to start from Dallas & Fort Worth, TX - DFW.",
"agent: When will you catch your return flight?",
"customer: I intend to return on 06/05.",
"agent: Do you prefer any halt in between your journey?",
"customer: Yes, I need a halt.",
"agent: Ok, please wait a moment, let me search a flight for you.",
"customer: Sure.",
"agent: Thanks for your precious time. We found Jet Blue airline fare of 100. Shall I proceed for booking with single stopover flight?",
"customer: Ok, please proceed for booking.",
"agent: Your ticket has been confirmed with airline number 1014.",
"customer: Thank you.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Eric Anderson",
"flight": [
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} | [] | true |
{
"status": "book",
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"goal": "book",
"departure_month": "May",
"name": "Katherine Clark",
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: I would like to travel from IAD to MCO as a holiday trip. Can you do the reservation?",
"agent: Sure, will you mention your travelling dates please?",
"customer: My journey dates are 05/06 and 05/08.",
"agent: Do you have any preferences about class?",
"customer: I am comfortable with any class.",
"agent: Do you have any preferences about flight connections?",
"customer: I need break in my journey.",
"agent: Please mention your name.",
"customer: Katherine Clark here.",
"agent: The Frontier airlines providing an economy class flight with price 200 and the connections 1. Shall I confirm your ticket?",
"customer: Please do the booking.",
"agent: Your ticket is booked. The flight number is 1021.",
"customer: Thank you.",
"agent: Welcome, have a great day."
] | {
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"customer: I want to book a flight ticket from TX-DFW to FL-MCO, can you help me with booking please?",
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"customer: Thank you.",
"agent: When you are willing to travel?",
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"name": "Justin Williams",
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"customer: Hello.",
"agent: Hello,.",
"customer: I am Justin Williams.",
"agent: OK Williams, how do you do?",
"customer: I am fine. I have planned for a holiday trip to ATL from JFK, could you help me to search a flight ticket?",
"agent: Sure, its my pleasure to help you. In which dates you are willing to travel?",
"customer: My travelling dates are 12/24 and 12/26.",
"agent: OK, can you please wait a moment.",
"customer: Make sure that 1000 and 1 are my price and connections limits.",
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"customer: OK.",
"agent: Sorry Williams, there is no flight with connection 1 on the dates you provided.",
"customer: Oh! that is fine, do not proceed. Thank you for your help.",
"agent: OK, thank you for reaching us. Have a good day."
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: I need to visit Phoenix, AZ - PHX to celebrate festival with my parents.",
"agent: Sure, I am here to help you. May I know your travelling dates?",
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"agent: There is a JetBlue airline which matches your requirements.",
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"agent: The flight details are flight number : 1001, Price : 200 and with 1 connection. Shall I proceed with booking?",
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"agent: Thank you for contacting us."
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"customer: Hello, Daniel Lee is my name.",
"agent: Hello, how can I aid you today?",
"customer: As I am a singer, I want to participate in Music festival at Minneapolis & St. Paul, MN - MSP. Can you please book a ticket from Philadelphia, PA - PHL?",
"agent: Sure, we are happy to help you for booking. Can you please assign your journey dates?",
"customer: I will depart on 07/24 and return on 07/26.",
"agent: Ok, can I know your connection limit?",
"customer: I need a stopover.",
"agent: Ok, please wait for a moment.",
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"agent: Sure, your ticket has been booked in UA airline.",
"customer: Thanks for your help.",
"agent: Thank you for opting us."
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{
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"customer: Hello, I am Laura Collins.",
"agent: Hello, how can I aid you today?",
"customer: As I am a scientist, I want to attend Science Festival with my students at Minneapolis & St. Paul, MN - MSP.",
"agent: Ok.",
"customer: Can you please help me for booking a ticket on 10/16?",
"agent: Sure, May I know your price limit?",
"customer: I can afford up to 200.",
"agent: When you are willing to return?",
"customer: I intend to return on 10/18.",
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"customer: My source is New York, NY - LGA.",
"agent: Thanks for being patience, there is a flight available with Delta airline, flight number 1004 with fare 200 and a lay by. Shall I proceed to reserve?",
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"agent: Your reservation has been done successfully.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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{
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"agent: Hello. How may I assist you at this moment?",
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"customer: Thank you, my travelling dates are Feb 10th and Feb 12th.",
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"customer: I am looking for a flight with connection 1.Can you help me out to book a ticket?",
"agent: Sure, I will help you with that. May I the preferable dates of your journey?",
"customer: I would like to travel on 01/16 and return date is 01/18.",
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{
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"agent: Hello. How can I assist you today?",
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{
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"agent: Hello. How can I assist you?",
"customer: Joseph Green here, I am planning to book a flight ticket to MCO from BOS. Can you please do it for me?",
"agent: Sure, can I know the travel dates please?",
"customer: Sure, I am looking for a flight on 08/26 and 08/28.",
"agent: Ok, wait a moment please.",
"customer: Ok, take your time.",
"agent: There is a flight in Hawaiian airline with price 200, can I book it?",
"customer: Fine, please reserve me a seat.",
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"customer: Thank you for the help.",
"agent: Thank you for approaching us."
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{
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"agent: Hello. How can I assist you today?",
"customer: My name is Janet Rodriguez. I have a plan to meet my friend in Seattle, can you help me for booking a flight ticket?",
"agent: Sure, I will help you in booking. Can you please help me with your travel dates?",
"customer: My travelling dates are from 03/30 till 04/01.",
"agent: Ok, may I know your airport codes?",
"customer: My travelling airport codes are from MCO to SEA.",
"agent: Here, I found a flight for you with 1 connection and fare is 100. Shall I proceed?",
"customer: Ok, please proceed for booking.",
"agent: Your booking is done with flight 1015 and airline is Spirit.",
"customer: Thank you for booking.",
"agent: Welcome, have a safe flight."
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{
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"agent: Sure. Please let me know your name?",
"customer: John Gonzalez here.",
"agent: Let me check details with your recent reservation.",
"customer: Ok.",
"agent: Sorry, there is no reservation by your name.",
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"agent: Sure, I am here to help you with this. May I know your good name please?",
"customer: Thank you. I am Paul Hernandez.",
"agent: Please wait for a moment.",
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"agent: Hello, how may I assist you today?",
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"agent: Sure, I am here to help you. May I know your name please?",
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"agent: Hello.",
"customer: Jacob Lewis here.",
"agent: What service that you are looking from our agency Lewis?",
"customer: I want to attend a seminar in Washington. Can you please help me for booking the flight ticket?",
"agent: Sure, I am mirthful to help you with that. Can you please help me out with your respective airport codes to go there?",
"customer: My airport codes are from PHX to DCA.",
"agent: Ok, may I know your departure and return dates of travelling?",
"customer: My travelling dates are from 03/27 to 03/29.",
"agent: Please wait a moment to check the flights availability and I will revert back to your with a good news.",
"customer: Ok, I will wait for your response.",
"agent: Based on your travel details, I have found a flight with a single connection with a fare of 100 from Hawaiian airlines. If you are ok with this, please inform me to book the flight.",
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"agent: Hello, how can I be a helping hand to you?",
"customer: I am exhibiting my art gallery in Frick Collection at New York, can you please be my helping hand in reserving a flight ticket?",
"agent: Sure, do you have any connection limit?",
"customer: Yes, I want a single connection. And price should not exceed 5000.",
"agent: Please provide your preferred journey dates?",
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] | {
"status": "book",
"name": "Patricia Lewis",
"flight": [
1001,
1012,
1021
]
} | [] | true |
{
"status": "book",
"name": "Debra Brown",
"flight": [
1027
]
} | {
"return_month": "Dec",
"return_day": "27",
"max_price": 500,
"departure_airport": "CLT",
"max_connections": 1,
"departure_day": "25",
"goal": "book",
"departure_month": "Dec",
"name": "Debra Brown",
"return_airport": "OAK"
} | [
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"customer: Hello,.",
"agent: Hi. May I know your good name?",
"customer: I am Debra Brown.",
"agent: How can I help you Debra Brown.",
"customer: As our family trip is scheduled on 12/25, I want to book a connecting flight please help me.",
"agent: Please share your traveling dates.",
"customer: My return date is on 12/27. Depart date is on 12/25.",
"agent: Can you please share your source and destination.",
"customer: My source point is NC- CLT and destination point is CA- OAK.",
"agent: OK. We found a flight with your requirements. Airline:JetBlue. Flight number:1027.",
"customer: Please proceed.",
"agent: Price:100 with a single connection.",
"customer: Go with booking.",
"agent: OK. Your flight ticket is booked.",
"customer: Thank you.",
"agent: Thank you for reaching ours."
] | {
"status": "book",
"name": "Debra Brown",
"flight": [
1027
]
} | [] | true |
{
"status": "no_reservation",
"name": "Ryan Edwards",
"flight": []
} | {
"return_month": "May",
"return_day": "29",
"max_price": 5000,
"departure_airport": "DFW",
"max_connections": 1,
"departure_day": "27",
"goal": "book",
"departure_month": "May",
"name": "Ryan Edwards",
"return_airport": "SEA"
} | [
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"customer: Hello.",
"agent: Hello, How can I assist you today?",
"customer: Ryan Edwards is here.",
"agent: Ok.",
"customer: I am planning to attend religious festival with my family members in Seattle WA-SEA.Can you please help me in booking a flight ticket?",
"agent: Sure. May I have your travelling dates?",
"customer: My travelling dates are 05/27 and 05/29.",
"agent: Ok. Please share the boarding point.",
"customer: My boarding point is Dallas & Fort Worth TX-DFW.",
"agent: Ok. Are you willing to travel with a connecting flight?",
"customer: I need a flight with one connection.",
"agent: Thanks for sharing the details, please wait.",
"customer: Sure.",
"agent: Based on your request, we found couple of connections on respective dates of travel.",
"customer: Do not proceed.",
"agent: Ok.",
"customer: Thank you.",
"agent: Thank you."
] | {
"status": "book",
"name": "Ryan Edwards",
"flight": [
1000,
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]
} | [] | false |
{
"status": "book",
"name": "Eric Young",
"flight": [
1004
]
} | {
"return_month": "Oct",
"return_day": "17",
"max_price": 5000,
"departure_airport": "LGA",
"max_connections": 1,
"departure_day": "15",
"goal": "book",
"departure_month": "Oct",
"name": "Eric Young",
"return_airport": "PHL"
} | [
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"customer: Hi.",
"agent: Hello. How may I aid you?",
"customer: Myself Eric Young, I need to schedule my trip to Philadelphia for next week. Can you please help me in booking the ticket from LGA to PHL?",
"agent: Sure, I will help you with that. May I know your travelling dates to proceed further?",
"customer: I am willing to travel on 10/15 and again I will be return back on 10/17.",
"agent: Ok, please be on hold.",
"customer: Sure, I will wait for your response.",
"agent: AA airlines is providing you a flight with 1 connection limit and fare is 100, shall I proceed with booking?",
"customer: Yes, I think that can work for me.",
"agent: Your ticket is confirmed with the flight number 1004.",
"customer: Thank you very much for booking the ticket.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Eric Young",
"flight": [
1004
]
} | [] | true |