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{
"status": "book",
"name": "Steven Hernandez",
"flight": [
1018
]
} | {
"return_month": "July",
"return_day": "4",
"max_price": 5000,
"departure_airport": "DFW",
"max_connections": 1,
"departure_day": "2",
"goal": "book",
"departure_month": "July",
"name": "Steven Hernandez",
"return_airport": "ATL"
} | [
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"customer: Hello.",
"agent: Hello, how can I assist you?",
"customer: I am planning to visit Atlanta, can you book a ticket for me? I want to book a ticket from DFW to ATL.",
"agent: Sure, could you please provide your travelling dates?",
"customer: My travel dates are 07/02 and 07/04.",
"agent: Ok, may I know your good name please for documentation purpose?",
"customer: My name is Steven Hernandez.",
"agent: The UA airline is availabe. The flight number is 1018 having one connection. Shall I book this ticket?",
"customer: Ok, book it.",
"agent: Ok. Your ticket is booked.",
"customer: Thank you for booking.",
"agent: Thank you."
] | {
"status": "book",
"name": "Steven Hernandez",
"flight": [
1018
]
} | [] | true |
{
"status": "book",
"name": "Amy Moore",
"flight": [
1010
]
} | {
"return_month": "Feb",
"return_day": "21",
"max_price": 5000,
"departure_airport": "LGA",
"max_connections": 1,
"departure_day": "19",
"goal": "book",
"departure_month": "Feb",
"name": "Amy Moore",
"return_airport": "EWR"
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"customer: Hello.",
"agent: Hello. How can I help you today?",
"customer: I am Amy Moore from New York. I want to make a reservation to New York NY-EWR, can you please help me in booking my flight ticket from New York NY-LGA.",
"agent: Sure. May I know your travelling dates?",
"customer: I have planned to start on 02/19, my return date is on 02/21.",
"agent: Do you have any preferences?",
"customer: I need a connecting flight.",
"agent: There is a flight 1010 in Delta airline and price 200 with a connection. Shall I proceed?",
"customer: Please proceed.",
"agent: Your ticket has been booked.",
"customer: Thank you.",
"agent: Thank you."
] | {
"status": "book",
"name": "Amy Moore",
"flight": [
1010
]
} | [] | true |
{
"status": "book",
"name": "Jason Edwards",
"flight": [
1001
]
} | {
"return_month": "Mar",
"return_day": "16",
"max_price": 500,
"departure_airport": "IAD",
"max_connections": 1,
"departure_day": "14",
"goal": "book",
"departure_month": "Mar",
"name": "Jason Edwards",
"return_airport": "SFO"
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"customer: Hi.",
"agent: Hello, how can I help you?",
"customer: I am Jason Edwards.",
"agent: Nice to meet you Jason.",
"customer: Can you please help me in booking my flight ticket from IAD to SFO?",
"agent: Sure Jason Edwards, Could you please provide your travel dates for booking?",
"customer: Ok, my travelling dates are 03/14 and 03/16.",
"agent: Ok, please wait for a moment, let me check the availability of flights and revert back to you.",
"customer: Ok.",
"agent: Jet Blue airlines are providing a flight with connection 1 with price 100. Would you like to book this flight?",
"customer: Ok. please proceed with booking.",
"agent: Jason Edwards, your booking is confirmed with flight 1001.",
"customer: Thank you.",
"agent: Thank you for reaching us, have a safe journey."
] | {
"status": "book",
"name": "Jason Edwards",
"flight": [
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]
} | [] | true |
{
"status": "book",
"name": "Angela Mitchell",
"flight": [
1018
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} | {
"return_month": "Feb",
"return_day": "23",
"max_price": 500,
"departure_airport": "LAS",
"max_connections": 1,
"departure_day": "21",
"goal": "book",
"departure_month": "Feb",
"name": "Angela Mitchell",
"return_airport": "DCA"
} | [
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"customer: Hello,.",
"agent: Hello, How can I aid you?",
"customer: I am Angela Mitchell. I would like to attend National Cherry Blossom Festival in Washington, DCA. Can you please reserve a flight ticket from Las Vegas, LAS?",
"agent: Sure, we are here to help you.",
"customer: Thank you.",
"agent: May I know your travelling dates?",
"customer: My travelling dates on 02/21 and 02/23.",
"agent: Do you have any preferences?",
"customer: I need a connecting flight.",
"agent: We found a flight 1018 in Delta airline and price 100 with a connection. Shall I proceed?",
"customer: Ok, proceed.",
"agent: Your ticket has been booked.",
"customer: Thanks for your help.",
"agent: Thank you."
] | {
"status": "book",
"name": "Angela Mitchell",
"flight": [
1018
]
} | [] | true |
{
"status": "book",
"name": "Benjamin Miller",
"flight": [
1000
]
} | {
"return_month": "Oct",
"return_day": "7",
"max_price": 200,
"departure_airport": "MSP",
"max_connections": 1,
"departure_day": "5",
"goal": "book",
"departure_month": "Oct",
"name": "Benjamin Miller",
"return_airport": "LAX"
} | [
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: Can you please help me to book a ticket from MN-MSP to CA-LAX? I prefer to travel on 10/05 and 10/07.",
"agent: May I know your name please?",
"customer: Yes, I am Benjamin Miller.",
"agent: Please give me a moment.",
"customer: Please make sure that price should be within 200 and connection must be 1.",
"agent: Thanks for waiting Miller. As per your requirement, there is a flight available. The flight number is 1000 with price 100 and the connections is 1. Shall I proceed for booking?",
"customer: OK, please confirm the ticket.",
"agent: OK, your ticket is booked.",
"customer: Thank you.",
"agent: Thank you for reaching us. Have a nice day."
] | {
"status": "book",
"name": "Benjamin Miller",
"flight": [
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1013,
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]
} | [] | true |
{
"status": "no_reservation",
"name": "Jonathan Anderson",
"flight": []
} | {
"return_month": "May",
"return_day": "6",
"max_price": 5000,
"departure_airport": "DTW",
"max_connections": 1,
"departure_day": "4",
"goal": "cancel",
"departure_month": "May",
"name": "Jonathan Anderson",
"return_airport": "PHL"
} | [
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"customer: Hello,.",
"agent: Hello. How can I help you?",
"customer: Can you please help me in cancelling my recent reservation, as my exam got cancelled.",
"agent: Sure, I am here to help you. Please help me with your name.",
"customer: Myself, Jonathan Anderson.",
"agent: Thank you. Please wait for a while, let me check your reservation status.",
"customer: Ok.",
"agent: Sorry, I did not find any reservation under your name in our database.",
"customer: Ok, no issues, thank you for checking.",
"agent: You are welcome and thank you for choosing us."
] | {
"status": "no_reservation",
"name": "Jonathan Anderson",
"flight": []
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{
"status": "no_flight",
"name": "Mary King",
"flight": []
} | {
"return_month": "Jan",
"return_day": "19",
"max_price": 1000,
"departure_airport": "AUS",
"max_connections": 1,
"departure_day": "17",
"goal": "book",
"departure_month": "Jan",
"name": "Mary King",
"return_airport": "MSP"
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: Please assist me in booking a flight ticket from AUS to MSP.",
"agent: Sure, I can help you with that. May I know your travel dates please?",
"customer: My travel dates are from Jan 17th to Jan 19th.",
"agent: Do you need break in between your journey?",
"customer: Yes, I need a break in between my journey.",
"agent: Please let me know if you have any other specifications. Can I have your good name please?",
"customer: I want to depart in the afternoon. I prefer an economy class to travel. I want a normal-cost airline.",
"agent: Please help me with your name.",
"customer: I am Mary King.",
"agent: Sorry, there are no flights available for you on those dates with your given details.",
"customer: Ok, no issues. Thank you.",
"agent: Thank you for reaching us."
] | {
"status": "no_flight",
"name": "Mary King",
"flight": []
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"field_value": "",
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] | true |
{
"status": "book",
"name": "Angela Collins",
"flight": [
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]
} | {
"return_month": "Nov",
"return_day": "7",
"max_price": 200,
"departure_airport": "BOS",
"max_connections": 1,
"departure_day": "5",
"goal": "book",
"departure_month": "Nov",
"name": "Angela Collins",
"return_airport": "JFK"
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"customer: Hello.",
"agent: Hello, how may I oblige you today?",
"customer: I am Angela Collins. I am planning to for Central park at New York, JFK. Can you please book a ticket from Boston, BOS?",
"agent: Sure, we are mirthful to help you. May I know at what price you are looking for airfare?",
"customer: Price limit is 200.",
"agent: Can you please let me know your preferred dates of travel?",
"customer: Journey dates are 11/05 to 11/07.",
"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: We found a connected flight with 1026 flight number and the fare of 100.",
"customer: You can proceed.",
"agent: Your ticket has been reserved with UA airlines.",
"customer: Thank you.",
"agent: Thank you for your assistance."
] | {
"status": "book",
"name": "Angela Collins",
"flight": [
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} | [] | true |
{
"status": "book",
"name": "Matthew Collins",
"flight": [
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} | {
"return_month": "Nov",
"return_day": "1",
"max_price": 1000,
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"goal": "book",
"departure_month": "Oct",
"name": "Matthew Collins",
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"customer: Hi, I am Matthew Collins.",
"agent: Hello, how can I assist you today?",
"customer: I would like to book a flight ticket from Detroit to visit the Safe Co field in Seattle.Could you please book a flight ticket?",
"agent: Sure, may I know your Source airport code?",
"customer: My source code is MI-DTW.",
"agent: Ok, could you please mention your travelling dates?",
"customer: My travelling dates are 10/30 and 11/01.",
"agent: Kindly, mention your landing airport code.",
"customer: My landing point is WA-SEA.",
"agent: Ok, please wait.",
"customer: Sure.",
"agent: We found a connecting flight in UA airline with a fare of 200 and the flight number is 1004. Shall I proceed with booking?",
"customer: Please continue with booking.",
"agent: OK, your ticket is confirmed with flight number 1004.",
"customer: Thank you for your service.",
"agent: Thank you for contacting us."
] | {
"status": "book",
"name": "Matthew Collins",
"flight": [
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} | [] | true |
{
"status": "no_reservation",
"name": "Matthew Campbell",
"flight": []
} | {
"return_month": "Aug",
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"max_price": 200,
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"departure_day": "4",
"goal": "cancel",
"departure_month": "Aug",
"name": "Matthew Campbell",
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"customer: Hello.",
"agent: Hello. How can I assist you now?",
"customer: I am Matthew Campbell. Owing to an emergency, I want to cancel my recent reservation.",
"agent: Sure Matthew Campbell, I will help you with that.",
"customer: Can you help me out?",
"agent: Please wait a moment.",
"customer: Ok, take your time.",
"agent: Sorry Matthew Campbell, no reservation has found under your name.",
"customer: That's ok. Anyways, thank you for your help.",
"agent: Thank you for choosing us, have a great day."
] | {
"status": "no_reservation",
"name": "Matthew Campbell",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "Brandon Perez",
"flight": []
} | {
"return_month": "Sept",
"return_day": "19",
"max_price": 5000,
"departure_airport": "DTW",
"max_connections": 1,
"departure_day": "17",
"goal": "cancel",
"departure_month": "Sept",
"name": "Brandon Perez",
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"customer: Hello.",
"agent: Hello.",
"customer: Brandon Perez here.",
"agent: Perez, how may I aid you today?",
"customer: I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation?",
"agent: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status.",
"customer: Thank you. Sure, take your time.",
"agent: Perez, there is no any active reservation with your name in my database.",
"customer: Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for the information.",
"agent: It's my pleasure, have a nice day.",
"customer: Welcome."
] | {
"status": "no_reservation",
"name": "Brandon Perez",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Alexander Martinez",
"flight": []
} | {
"return_month": "Mar",
"return_day": "11",
"max_price": 1000,
"departure_airport": "DEN",
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"goal": "book",
"departure_month": "Mar",
"name": "Alexander Martinez",
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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: I am planning to visit Austin, TX-AUS with my cousin.Can you please help me out?",
"agent: Sure, can I know your name?",
"customer: My name is Alexander Martinez.",
"agent: Sure, may I know your travelling dates?",
"customer: The travelling dates are from 03/09 to 03/11.",
"agent: Ok, can I have your current location please?",
"customer: The current location airport code is from CO-DEN.",
"agent: Ok, wait for a minute.",
"customer: Make sure that the connection limit should be 1.",
"agent: Sorry Martinez, no flight's found based on your dates.",
"customer: Ok, no problem.",
"agent: Thank you for contacting us.",
"customer: Thank you for your information."
] | {
"status": "no_flight",
"name": "Alexander Martinez",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Nicole Moore",
"flight": []
} | {
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"return_day": "7",
"max_price": 5000,
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"goal": "book",
"departure_month": "June",
"name": "Nicole Moore",
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"customer: Hi. Nicole Moore here.",
"agent: Hello. How may I lend a hand to?",
"customer: Can you book a flight ticket for my airport codes that is from JFK to CLT?",
"agent: Nicole Moore, I am here to help you for this. Could you please share me your travel dates?",
"customer: The travel dates are from 05 June to 07 June.",
"agent: Do you prefer any airline?",
"customer: That does not matter.",
"agent: At what time are you planning to depart and return?",
"customer: The return time would be afternoon.",
"agent: Is there any other specifications regarding your journey?",
"customer: I need a single connecting flight.",
"agent: Sorry for inconvenience, no flights are found with your criteria.",
"customer: Not a problem.",
"agent: Thank you very much for contacting our agency.",
"customer: Thank you.",
"agent: You are most welcome."
] | {
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] | true |
{
"status": "book",
"name": "Richard Garcia",
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} | {
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"goal": "book",
"departure_month": "June",
"name": "Richard Garcia",
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"agent: Hello, how may I oblige you today?",
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"customer: My travel dates are from 12/12 to 12/14.",
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"agent: Hello, how may I best support you today?",
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"customer: I want to fly on Feb 21 and return on Feb 23.",
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"agent: Sorry to say that, there are no flights available on the routes of your journey.",
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"agent: Thank you for reaching us, have a nice day."
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"customer: I would like to take off on 03/03 and return on 03/05.",
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{
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"agent: Evans, I have found a reservation on your name. Shall I cancel it?",
"customer: Yes, please.",
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"agent: Thank you for contacting us and have a nice day.",
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"customer: Hi.",
"agent: Hello. How may I serve you?",
"customer: Please book a ticket from DEN to ATL.",
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"customer: Trip dates are May, 30 and June, 1.",
"agent: May I know your name please?",
"customer: My name is Ruth Johnson.",
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"agent: Thank you for availing us."
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"agent: Hello. How can I aid you?",
"customer: Lisa Collins here. I am going to open new branch of my office at Boston, can you please help me in booking a flight ticket from SEA to BOS?",
"agent: That's great to hear. Can I know on which days do you want to travel?",
"customer: My planning dates are from 12/24 till 12/26.",
"agent: Hold on for a minute, let me check the details.",
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"agent: I had found a flight with 2 connections, is it ok for you?",
"customer: No, Please check the flight with single connection.",
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"agent: The flight 1011 of Hawaiin airlines is available on your request.",
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"agent: Hello. How can I assist you today?",
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"agent: Charles Carter, there is no reservation found under your name.",
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"agent: Hello Joshua Evans. How can I serve you?",
"customer: I want to fly from Seattle, WA - SEA to Los Angeles, CA - LAX to meet my colleague.",
"agent: OK, please mention your travel dates?",
"customer: I would start on 07/19 and return on 07/21.",
"agent: Unfortunately, there are no flights on that particular dates.",
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"agent: Thanks for contacting us, have a good day.",
"customer: Thanks for your response."
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{
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"customer: Hi.",
"agent: Hello, how may I assist you today?",
"customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in cancellation?",
"agent: Sure, may I know your name for the cancellation process?",
"customer: I am Stephanie Brown.",
"agent: Thank you, please wait for a while.",
"customer: Sure.",
"agent: Sorry, as per your concern I can not amend your reservation, as your reservation is not found as per our records.",
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{
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} | {
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"customer: Hello.",
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"agent: There is a connecting flight with number 1011 in airline JetBlue, the fare is 100.",
"customer: Ok, please book.",
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"agent: Thank you for choosing us."
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{
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"customer: I want to go to Bishop arts as part of my project work in Dallas & Fort Worth, TX - DFW from Denver, CO - DEN.",
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"agent: Thank you for choosing us."
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{
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"customer: Hello, I am Virginia Adams.",
"agent: Hello, how may I help you?",
"customer: I want to visit HOU from my hometown LGA, can you help me with single connection of flight?",
"agent: Sure, may I know your preferred dates of travel?",
"customer: My depart is on 05/03 and return on 05/05.",
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"agent: We found an airline JetBlue with flight 1020 having a halt with fare 100. Shall I proceed with booking?",
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"agent: Thank you for reaching us."
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{
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"agent: Hello. How can I assist you today?",
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"customer: My preferable dates are from 11/07 to 11/09. Please ensure that flight should be with in the fare of 1000.",
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{
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{
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"agent: May I know your name?",
"customer: My name is Deborah Davis.",
"agent: Ok, wait for some time.",
"customer: Sure.",
"agent: Thanks for waiting there is no reservation found on your name.",
"customer: Not a problem, thank you for your information.",
"agent: Thanks for approaching us."
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{
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"agent: Thank you for reaching us."
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{
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"customer: Thank you.",
"agent: Thank you for picking us."
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{
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"agent: Hello.",
"customer: I am Benjamin Miller.",
"agent: Miller, how can I aid you today?",
"customer: I would like to book a flight ticket from Atlanta, GA-ATL to MI-DTW.",
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"agent: Thank you for approaching us."
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{
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"agent: Thank you for choosing us."
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{
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"agent: Hello. How can I assist you today?",
"customer: I want to meet my Facebook friend, please book my ticket from ORD to ORD.",
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"agent: Welcome, have a great day."
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{
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"agent: Thank you for availing us."
] | {
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{
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"agent: May I know your name?",
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"agent: Here is a flight ticket with fare 100 and 1007 as flight number and provided by Frontier airline. Shall I proceed with booking?",
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"customer: Thanks for your information.",
"agent: Thank you for reaching us."
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{
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"customer: Ok.",
"agent: Thank you for your time, sorry no reservation found on your name.",
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"agent: Thank you for reaching us, have a nice day."
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{
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} | {
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"agent: Hello.",
"customer: I am John Williams.",
"agent: How may I serve you today?",
"customer: I would like to book a ticket from MSP to LGA, can you please help me out?",
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"agent: I have found a flight with 1 connection with the fare of 500. Shall I proceed with this?",
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"agent: Ok, your ticket has been booked in flight number 1006.",
"customer: Thank you for your services.",
"agent: Thank you for reaching us, have a great journey."
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