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{
"status": "book",
"name": "Emily Wright",
"flight": [
1022
]
} | {
"return_month": "Nov",
"return_day": "25",
"max_price": 200,
"departure_airport": "LAS",
"max_connections": 1,
"departure_day": "23",
"goal": "book",
"departure_month": "Nov",
"name": "Emily Wright",
"return_airport": "DCA"
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"customer: HI. I am Emily Wright.",
"agent: Hello, how can I help you today?",
"customer: I want to book a flight ticket to attend an seminar at DC-DCA. Can you book me a flight ticket within 200?",
"agent: Sure, may I know your planned travel dates?",
"customer: 11/23 and 11/25 are my travelling dates.",
"agent: Please provide me your source point.",
"customer: I would like to start from NV-LAS .",
"agent: We are glad to say that, we found an airline: Frontier, flight number: 1022 with a single connection and price is 200.",
"customer: You can reserve it.",
"agent: Your flight ticket has been reserved.",
"customer: Thank you for your help.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Emily Wright",
"flight": [
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{
"status": "no_reservation",
"name": "Larry Wilson",
"flight": []
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"return_month": "May",
"return_day": "9",
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"departure_airport": "IAH",
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"goal": "change",
"departure_month": "May",
"name": "Larry Wilson",
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"customer: Hello.",
"agent: Hello.",
"customer: My friends planned for the get together, but some of my friends are unable to come because they have final examinations, so I would like to change my existing reservation. Will you check my reservation and modify the ticket please?",
"agent: Sure, let me check our database. May I know your name to change your reservation?",
"customer: My previous reservation is confirmed with the name Larry Wilson. So please check with this name.",
"agent: Sure, please hold on for a while.",
"customer: Ok, I will wait, take your time.",
"agent: Sorry Larry, we could not find a reservation by your name.",
"customer: It's ok, thank you for checking.",
"agent: Thank you for choosing us."
] | {
"status": "no_reservation",
"name": "Larry Wilson",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Deborah Nelson",
"flight": []
} | {
"return_month": "Mar",
"return_day": "22",
"max_price": 1000,
"departure_airport": "LGA",
"max_connections": 1,
"departure_day": "20",
"goal": "book",
"departure_month": "Mar",
"name": "Deborah Nelson",
"return_airport": "OAK"
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"customer: Hello.",
"agent: Hello.",
"customer: I am Deborah Nelson. Can you please book a flight ticket from LGA to OAK?",
"agent: Deborah Nelson. How can I help you?",
"customer: Please help me with flight ticket booking.",
"agent: Sure, pleasure helping you. Can you provide me with the travel dates.",
"customer: Sure, I need to travel on dates of Mar 20 and Mar 22.",
"agent: Can you let me know with the class preference?",
"customer: I am ok with any class.",
"agent: Do you have any connection limitation.",
"customer: I am looking for single connecting flight.",
"agent: Let me know you depart and return timings.",
"customer: I would like to depart in the morning time only.",
"agent: Is there any other airline preference?",
"customer: No, I am ok with any airlines.",
"agent: Give me a moment.",
"customer: Sure, take your time.",
"agent: I regret to inform that there are no flights for your requirements.",
"customer: It's ok fine, no problem. Anyway, thank you for your time.",
"agent: Thank you for reaching us."
] | {
"status": "no_flight",
"name": "Deborah Nelson",
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{
"status": "no_flight",
"name": "Joseph Green",
"flight": []
} | {
"return_month": "Dec",
"return_day": "8",
"max_price": 200,
"departure_airport": "IAD",
"max_connections": 0,
"departure_day": "6",
"goal": "book",
"departure_month": "Dec",
"name": "Joseph Green",
"return_airport": "HOU"
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"customer: Hi, I am Joseph Green.",
"agent: Hello. How can I help you today?",
"customer: I am planning to go for technical tour to NASA space centre which is at Houston, HOU.Can you please help me in booking a flight ticket from Washington, IAD?",
"agent: Sure, may I know your travelling dates?",
"customer: I want to start my journey on 12/06.",
"agent: How much you can afford for flight ticket?",
"customer: After completing the tour, I intend to return on 12/08.",
"agent: There is a UA 1026 airline which matches your requirements.",
"customer: I can afford up to 200.",
"agent: Shall I proceed with booking with fare of 100?",
"customer: Is it a direct flight?",
"agent: It is a connection flight.",
"customer: Please do not confirm, I need a direct flight only.",
"agent: Sure, thank you for approaching us.",
"customer: Thank you for providing the information."
] | {
"status": "no_flight",
"name": "Joseph Green",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Shirley Jones",
"flight": [
1026
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} | {
"return_month": "Mar",
"return_day": "18",
"max_price": 1000,
"departure_airport": "EWR",
"max_connections": 1,
"departure_day": "16",
"goal": "book",
"departure_month": "Mar",
"name": "Shirley Jones",
"return_airport": "DEN"
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"customer: Hello.",
"agent: Hello, Good Morning.",
"customer: My name is Shirley Jones.",
"agent: How may I guide you?",
"customer: I want to book a flight ticket on dates from 03/16 to 03/18.",
"agent: Can I know your airport codes?",
"customer: The airport codes are EWR and DEN respectively.",
"agent: I found a flight 1026 which matches with your preferences, can I proceed?",
"customer: Yes, please proceed.",
"agent: Your ticket is booked.",
"customer: Thank you for your help.",
"agent: Thank you."
] | {
"status": "book",
"name": "Shirley Jones",
"flight": [
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} | [] | true |
{
"status": "no_flight",
"name": "Timothy Roberts",
"flight": []
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"return_month": "June",
"return_day": "25",
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"goal": "book",
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"name": "Timothy Roberts",
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"customer: Hi, I am Timothy Roberts.",
"agent: Hello, how may I render you?",
"customer: I would like to attend a seminar on social issues in pioneer plaza at Dallas & Fort Worth, DFW. Can you help me to book a connecting flight?",
"agent: Can you please share me your travel dates?",
"customer: I want to travel on 06/23 and recur on 06/25.",
"agent: Where would you like to leave?",
"customer: I want to board from Detroit, MI - DTW.",
"agent: There is no flight on your route.",
"customer: Ok, thanks for the information.",
"agent: Thank you so much for choosing us."
] | {
"status": "book",
"name": "Timothy Roberts",
"flight": [
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{
"status": "book",
"name": "Laura Taylor",
"flight": [
1010
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} | {
"return_month": "Apr",
"return_day": "4",
"max_price": 200,
"departure_airport": "DCA",
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"goal": "book",
"departure_month": "Apr",
"name": "Laura Taylor",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: I am looking for a flight from DCA to Las Vegas, LAS. Can you please help me with booking a flight ticket?",
"agent: Sure, may I know your travelling dates?",
"customer: My travel dates are from Apr 02 to Apr 04.",
"agent: Can I know your connection limit?",
"customer: Sure, I need a connecting flight in my journey.",
"agent: Do you have any other specifications?",
"customer: I always prefer economy class.",
"agent: May I know your name?",
"customer: My name is Laura Taylor. Please make sure that, I would like to depart in the Afternoon time.",
"agent: We found a flight on frontier airline, flight number 1010 with the fare of 200 and depart time is 14:00pm.",
"customer: That's perfect, please confirm the ticket booking.",
"agent: Your ticket has been booked.",
"customer: Thank you for helping me.",
"agent: Thank you for choosing us."
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"status": "book",
"name": "Laura Taylor",
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1010
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{
"status": "cancel",
"name": "Joseph Johnson",
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} | {
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"name": "Joseph Johnson",
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"customer: Hi,.",
"agent: Hello,how can I aid you?",
"customer: I want to cancel my reservation, will you help me with that?",
"agent: May I know your name?",
"customer: Sure, my name is Joseph Johnson.",
"agent: OK, please wait for a moment I will check and get back to you. Thank you for waiting ,we have found reservation with your name. Shall I proceed for cancellation?",
"customer: Sure, proceed for cancellation.",
"agent: Thank you for connecting with us, your ticket has been cancelled.",
"customer: Thank you for your response.",
"agent: Have a great day."
] | {
"status": "cancel",
"name": "Joseph Johnson",
"flight": []
} | [] | true |
{
"status": "no_flight",
"name": "Kevin Campbell",
"flight": []
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"customer: Hi.",
"agent: Hello.",
"customer: I am Kevin Campbell.",
"agent: How may I help you?",
"customer: I need a stop over flight in between my journey, can you help me?",
"agent: Yes, I can help you with that. Can I know your travelling dates?",
"customer: I will travel on 01/08 and return on 01/10.",
"agent: Ok, could you please provide me your nearest airport codes?",
"customer: I will fly from DEN and land at MCO.",
"agent: Give me a second, I will get back to you.",
"customer: Sure.",
"agent: Sorry to inform you that there are no flights found on your requested dates.",
"customer: No issue, I will try with other alternative.",
"agent: Thank you for reaching us.",
"customer: Thank you for your time."
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"status": "no_flight",
"name": "Kevin Campbell",
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{
"status": "no_flight",
"name": "Susan Campbell",
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"name": "Susan Campbell",
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: My name is Susan Campbell.I want to travel from CLT to SFO.",
"agent: Sure,please provide your travel dates.",
"customer: My travel dates are 05/24 and 05/26.",
"agent: Do you have any other special requirements?",
"customer: Yes,I have some requirements like connection limit is 1 and price limit is 1000.",
"agent: As per your requested dates There is no flight ticket available.",
"customer: OK,thank you for your help.",
"agent: Thank you for contacting us."
] | {
"status": "no_flight",
"name": "Susan Campbell",
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{
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"name": "Daniel King",
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"customer: Hello.",
"agent: Hello, how may I serve you today?",
"customer: My name is Daniel King.",
"agent: Hello Daniel.",
"customer: Can you help me in changing my reservation?",
"agent: Sure Daniel, please wait a while.",
"customer: Sure, take your time.",
"agent: Sorry Daniel, there is no such reservation found on your name.",
"customer: That's ok. Thank you for your time.",
"agent: You are most welcome."
] | {
"status": "no_reservation",
"name": "Daniel King",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Jacob Hernandez",
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"goal": "book",
"departure_month": "May",
"name": "Jacob Hernandez",
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"customer: Hello.",
"agent: Hello. How can I help you today?",
"customer: I am Jacob Hernandez.",
"agent: Yes, Jacob.",
"customer: I would like to book a ticket from LAS to DCA, can you please help me out?",
"agent: Sure, I am here to help you. Please share your planned trip dates.",
"customer: I am travelling on these dates 05/06 and 05/08.",
"agent: Ok, please wait for a moment.",
"customer: Sure.",
"agent: I found a flight 1004 of AA airlines available for you with price 200.",
"customer: Ok, you can proceed.",
"agent: Jacob, your ticket is booked with 1 connection flight.",
"customer: Thank you for your services.",
"agent: Thank you."
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"status": "book",
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{
"status": "book",
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: I am Mary White, I want to book a flight for round trip from DC-DCA. Can you book a connecting flight?",
"agent: Sure, we are here to help you. Can you share me your travelling dates?",
"customer: I will fly on 05/02 and return on 05/04.",
"agent: Ok, wait for some time.",
"customer: Sure.",
"agent: We found UA airline with connecting flight and number 1005 fare of 100.",
"customer: Please proceed with booking.",
"agent: Shall I proceed for booking?",
"customer: Sure.",
"agent: Your ticket has been confirmed.",
"customer: Thank you for helping me.",
"agent: Thanks for choosing us."
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{
"status": "no_flight",
"name": "Stephanie Carter",
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"departure_day": "9",
"goal": "book",
"departure_month": "Sept",
"name": "Stephanie Carter",
"return_airport": "MCO"
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"customer: Hi. Stephanie Carter here.",
"agent: Hello. How can I assist you?",
"customer: Can you book a flight ticket with price below 500?",
"agent: Sure, please provide me your travel dates.",
"customer: I am planning to visit Orlando and my travel dates are 09/09 to 09/11.",
"agent: Can I know your airport codes?",
"customer: My airport codes would be from SEA to MCO.",
"agent: I found a flight with 2 connections, is it ok for you?",
"customer: I need one connection.",
"agent: Sorry, there is no flight available on your request.",
"customer: Not a problem. Thanks for checking."
] | {
"status": "no_flight",
"name": "Stephanie Carter",
"flight": []
} | [] | true |
{
"status": "book",
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} | {
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"goal": "book",
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"name": "Christopher Gonzalez",
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"agent: Hello, how can I assist you?",
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"agent: Thank you for approaching us."
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{
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"customer: Hi,. I am Jacob Hernandez.",
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"customer: I am planning to visit Nicollet Mall to do shopping for my birthday in Minneapolis & St. Paul, MN - MSP.",
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"customer: Hello.",
"agent: Hello, how can I serve you for today?",
"customer: I am Jessica Wright. I am planning to meet my mother at IAD, can you help me with booking a connecting flight?",
"agent: Sure, I will help you with that. Can you please provide your planned dates of journey?",
"customer: My planned journey dates are Mar 21 and Mar 23.",
"agent: Please provide your destination airport code.",
"customer: My destination airport code is BOS.",
"agent: Please wait to check the suitable flight for your journey.",
"customer: Sure.",
"agent: I have found a flight with 1 connecting flight having a ticket fare of 100 which is provided by Spirit airlines in an economy class. Shall I proceed with the booking?",
"customer: Please proceed.",
"agent: I have booked your flight ticket successfully with the flight 1010.",
"customer: Thank you for helping me.",
"agent: You are welcome, thank you for employing our service. Have a safe journey."
] | {
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{
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"customer: Hello.",
"agent: Hello, how can I assist you?",
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"customer: My name is Anna Hill.",
"agent: Please wait while I'll check your reservation status in our database.",
"customer: Sure.",
"agent: Anna Hill, there is no active reservation found under your name to do cancellation.",
"customer: Ok, that's not a problem. Thanks for your information.",
"agent: Thank you for choosing us."
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"customer: Hello.",
"agent: Hello, please let me know your good name first?",
"customer: Michael Perez here.",
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"customer: I would like to visit Arizona Science Center which is in Phoenix as there is a live demonstration of innovation products. Can you please help me to reach there by booking a flight ticket from CLT on 11/30?",
"agent: Of course, I am happy to help you. Can you please provide me your destination airport and return date?",
"customer: Thank you. Sure, I would like to return on 12/02 from PHX.",
"agent: Ok, can you please be on hold for a couple of seconds ?",
"customer: Sure, take your time to check for best flight.",
"agent: Sorry Perez, there is no flight in the dates you have planned.",
"customer: Oh! It is sad to hear.",
"agent: Sorry. Thank you for reaching our services.",
"customer: I will go with another mode of transportation and I will contact your agency if my dates get change. Thank you for your time.",
"agent: Ok. You are welcome."
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"agent: Hello, how may I abet you?",
"customer: I am Jacob Lopez, I want to book a flight to Dallas to watch base ball game, can you find a flight with a halt?",
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"customer: I will fly on 09/26 and return on 09/28.",
"agent: May I know your journey points please?",
"customer: My source point is Boston, Ma-BOS and destination is TX-DFW.",
"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: We found a Delta airlines, but it is a direct flight. Shall I proceed?",
"customer: No, please do not proceed with booking. Thank you for helping me now.",
"agent: Ok, Thank you for reaching us, have a good day."
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"agent: Thank you for choosing us."
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"customer: Ok.",
"agent: Sorry there is no reservation found on your name.",
"customer: Ok, no issue. Thanks for your help.",
"agent: Thank you for visiting us, have a good day."
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{
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"customer: Thank you for considering my request, my travelling dates are 02/24 and 02/26.",
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"agent: There is a flight with AA airlines and the ticket fare is 200. Shall I proceed for booking the ticket?",
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"customer: Ok.",
"agent: Sorry to inform that there is no reservation found on your name.",
"customer: Ok, no issues. Thank you for your quick response.",
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{
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"customer: I want to go for a holiday trip to JFK, can you please avail me a flight ticket from DTW?",
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"agent: Can I know your good name please?",
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"agent: Can you help me with your good name?",
"customer: Emma Walker here.",
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"customer: My travel is from ORD to HOU.",
"agent: May I know your name?",
"customer: I am Frank Gonzalez.",
"agent: Sorry there is a direct flight which matches your requirements. Shall I proceed with booking?",
"customer: No. Thank you for your response.",
"agent: Thank you for approaching us."
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"agent: Thanks for opting us."
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"customer: My travelling dates are 08/13 to 08/15.",
"agent: Thanks for your patience. I have found Jetblue airlines which flies with one connection.",
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"customer: I am Elizabeth Allen here.",
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"customer: My travelling dates are 03/13 and 03/15.",
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{
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"agent: Thank you so much."
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"customer: I am Angella Collins.",
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"agent: Hello. How may I help you?",
"customer: I am Nicholas Edwards . I would like to book a flight ticket from SEA to MSP.",
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"customer: My travelling dates on 10/11 to 10/13.",
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"customer: And my costing is 1000 with one connection . If any flight meet with my requirement , book the flight ticket .",
"agent: Yes Edwards, the flight 1009 of Southwest airline matching with your requirement. Shall I book your ticket?",
"customer: Yes book the ticket .",
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