action
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{
"status": "no_reservation",
"name": "Edward Martin",
"flight": []
} | {
"return_month": "Mar",
"return_day": "29",
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"name": "Edward Martin",
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: I am Edward Martin. I am planning to go for science exhibition at Minneapolis, MSP. Can you please book a direct flight for me?",
"agent: Sure, please share me your travelling dates?",
"customer: Journey dates are 03/27 to 03/29.",
"agent: Kindly assign me your source code?",
"customer: Origin code is Chicago, ORD.",
"agent: Please wait a minute.",
"customer: Sure.",
"agent: Sorry, there were no flights with your specifications.",
"customer: No problem. Thank you.",
"agent: Thank you for reaching us."
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{
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"customer: Hi.",
"agent: Hello, how may I support you today?",
"customer: Can you help me to book a connecting flight?",
"agent: Sure, may I know your scheduled travel dates?",
"customer: My travelling dates are Mar 23 and 25.",
"agent: Can you please let me know your boarding and landing points?",
"customer: My airport codes are ORD and PHL.",
"agent: Do you have any other specifications?",
"customer: No.",
"agent: To proceed further, may I know your name?",
"customer: My name is Andrew Green.",
"agent: We found an economy class ticket in Spirit Airlines with flight number 1023 having a single connection. Shall I reserve your ticket?",
"customer: Proceed with booking.",
"agent: Your booking has been confirmed.",
"customer: Thank you.",
"agent: Thank you for choosing us."
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{
"status": "no_reservation",
"name": "Michael Allen",
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"name": "Michael Allen",
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"customer: Hello,. I am Michael Allen.",
"agent: Hello, how may I assist you today?",
"customer: I need to change my existing reservation due to postpone of my document verification in office. Can you please help me with that?",
"agent: Sure, please wait for a moment.",
"customer: Sure.",
"agent: Thanks for waiting, no reservation found with your name to change.",
"customer: Ok, no issue. Thank you.",
"agent: Thanks for opting us."
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"status": "no_reservation",
"name": "Michael Allen",
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{
"status": "book",
"name": "Larry Hill",
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"return_month": "Mar",
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"name": "Larry Hill",
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"customer: Hello, Larry Hill here.",
"agent: Hello, how can I help you?",
"customer: I would like to visit Discovery Park in Seattle. Could you book my ticket from PHX to SEA?",
"agent: Sure, may I know your travel dates?",
"customer: My trip dates are 03/06 and 03/08.",
"agent: AA airlines is having a flight with travel charge of 100, shall I proceed booking?",
"customer: Please book my ticket.",
"agent: Your ticket has been booked with flight-1000, have a safe flight.",
"customer: Thank you for helping me.",
"agent: Thank you for choosing us."
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"status": "no_reservation",
"name": "Larry Hill",
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{
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"name": "James Clark",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: I want to book a ticket from JFK to SFO to attend seminar, can you help me in booking?",
"agent: Sure, let me know your trip dates please?",
"customer: I am departing on Apr 17 and return on Apr 19.",
"agent: May I know your connection limit?",
"customer: I prefer a connecting flight.",
"agent: Do you have any other preference?",
"customer: I do not have any other specifications.",
"agent: Can I know your name please?",
"customer: My name is James Clark.",
"agent: United Airlines is providing connecting flight with the ticket fare of 200 and flight number is 1001 in economy class. Shall I proceed?",
"customer: Please proceed for booking.",
"agent: Your ticket has been done.",
"customer: Thank you for your help.",
"agent: Thank you for choosing us."
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{
"status": "no_reservation",
"name": "Jessica Davis",
"flight": []
} | {
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"goal": "cancel",
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"name": "Jessica Davis",
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"customer: Hello.",
"agent: Hello,. How can I render you today?",
"customer: I want to cancel my recent reservation due to my seminar got cancelled. Can you help me out?",
"agent: Sure, we are here to aid you.",
"customer: Thank you.",
"agent: Let me know your name for checking the reservation.",
"customer: My name is Jessica Davis.",
"agent: Thanks for your name. Sorry, we could not find any reservation with your name Jessica Davis.",
"customer: Ok, no issues. Thank you.",
"agent: Thank you for availing us."
] | {
"status": "no_reservation",
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{
"status": "book",
"name": "Brandon Parker",
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"name": "Brandon Parker",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: I am planning to travel ATL on the occasion of my sister's birthday, can you book a flight ticket from SFO?",
"agent: Sure, please share your travel dates.",
"customer: Yes, my travelling dates are on 02/20 and arrival back on 02/22.",
"agent: May I know your name?",
"customer: Yes, my name is Brandon Parker.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: There is a flight available with Delta airlines, shall I book it?",
"customer: If the price is below 5000, continue to reserve my flight ticket.",
"agent: Your ticket is confirmed with flight number 1020. Happy journey.",
"customer: Thank you for your great service in helping me in my booking.",
"agent: Welcome. Thank you for availing our services."
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"status": "book",
"name": "Brandon Parker",
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{
"status": "no_flight",
"name": "Margaret Williams",
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"name": "Margaret Williams",
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"customer: Hi. Margaret Williams here.",
"agent: Hello, how may I assist you today?",
"customer: Can you please reserve me a flight ticket which is having it's return time in the morning?",
"agent: Sure, may I know your travel dates for this journey?",
"customer: My trip dates are 11/07 - 11/09.",
"agent: Thank you, may I know your nearest airport codes?",
"customer: My airport codes are MSP - AUS.",
"agent: Do you have any limits on number of connections?",
"customer: I need a single connections.",
"agent: Do you have any another specifications on this journey?",
"customer: No, thank you for asking.",
"agent: Sorry, there are no flights available as per your specifications.",
"customer: No issues, thank you.",
"agent: Welcome, thank you for reaching us."
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{
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: Can you please help me in booking my flight ticket from OAK to PHX?",
"agent: Sure, I am here to help you. May I know your name to check with the availability of the flights?",
"customer: I am Virginia Green.",
"agent: Can you please share your trip dates?",
"customer: My trip dates will be Mar 10th to Mar 12th.",
"agent: Do you need any stop over in between your journey?",
"customer: Yes, I need a stopover flight so that I can relax for some time.",
"agent: Sure, I will check with that. Do you have any class preference?",
"customer: No.",
"agent: May I know your which airline your prefer?",
"customer: I want to travel in a well know airline.",
"agent: Do you have any preference for return and depart time?",
"customer: No.",
"agent: Here I found a connecting flight with JetBlue Airlines and the airfare is about 100. Shall I proceed in booking with flight 1012?",
"customer: You can proceed.",
"agent: For an economy class your ticket is booked and the depart time is 20:00 and the arrival time is 8:00.",
"customer: Thank you.",
"agent: Thank you for reaching our agency."
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{
"status": "no_flight",
"name": "Rebecca Carter",
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"customer: Hello. I am Rebecca Carter.",
"agent: Hello, how can I assist you for the day?",
"customer: I am planning to attend music concert at LAX, can you please help me with booking a flight ticket from ORD?",
"agent: Sure, I am here to help you.",
"customer: Thank you.",
"agent: When you are willing to travel?",
"customer: Sure, I would like to take off on Sept 13 and return on Sept 15.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: Sorry, we found no flights on your given dates.",
"customer: Ok, no issues. Thank you for checking.",
"agent: Thank you for reaching us.",
"customer: You are welcome."
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{
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"customer: Hello.",
"agent: Hello. How can I assist you?",
"customer: I am looking for a flight which depart on evening to reach my destination. Can you please help me for booking from DTW?",
"agent: Sure, can I know the travel dates please?",
"customer: My travelling dates are on Nov 20 and 22.",
"agent: Could you please provide the destination airport code?",
"customer: Sure, it is ATL.",
"agent: Do you have any requirements?",
"customer: I need a connected flight.",
"agent: May I know your name please?",
"customer: Ashley Lee here.",
"agent: Sorry, there are no flights available as per your request.",
"customer: Ok, thank you.",
"agent: Thank you for approaching us."
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"customer: Thank you.",
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"customer: My preferable dates of journey is 05/07 to 05/09.",
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"customer: New York, LGA is my boarding point.",
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"agent: Hello, how may I help you? Yes, Amanda.",
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"customer: I am participating in a motor sport championship in a sports stadium in Orlando. I will travel from DCA - MCO.",
"agent: Please provide me your dates of travelling?",
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"agent: My pleasure, thank you for reaching us."
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"agent: Thank you for choosing us."
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"agent: We found a connecting flight 1003 in Frontier airline the price is 100. Shall I proceed?",
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"customer: I would like to meet my uncle at Chicago, please help me in booking a ticket from DCA to ORD.",
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"customer: My name is Paul Rodriguez.",
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"customer: Sure, I am Carol Adams.",
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"customer: OK.",
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"customer: Oh! that's fine.",
"agent: Thank you for reaching us.",
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"customer: Hi.",
"agent: Hello. How may I assist you?",
"customer: Can you please help me to book flight ticket from DFW to BOS?",
"agent: Sure. Tell me your travel dates please?",
"customer: My trip dates are Aug 27 and Aug 29.",
"agent: May I know your name please?",
"customer: I am Gary Hall.",
"agent: Are you looking for a stopover in your journey?",
"customer: I prefer a stopover in between the journey.",
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"agent: Ok, please wait I will revert you in a moment.",
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"agent: Sorry to inform you that no reservation was found on your name in our data base.",
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"agent: Thank you for availing us."
] | {
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"agent: Sure, may I know your date of travelling and your name please?",
"customer: Larry Gonzalez here.",
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"customer: My name is Debra Walker.",
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"agent: Hello, how may I aid you today?",
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"customer: Thank you, my travel dates are 11/09 and 11/11.",
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"customer: I am planning to travel on Jan 28 and 30.",
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"customer: My airport codes are IAH and ATL.",
"agent: May I know your good name please?",
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"agent: Thank you for your time, we have found a United airline, flight number-1015, connections-1 and ticket-100. Would you like me to proceed next?",
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"customer: Thank you.",
"agent: Thank you for your presence. We hope to serve you again."
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"customer: I am Eric Martin.",
"agent: Sorry, there is no reservation with your given name.",
"customer: Ok, no issues. Thank you.",
"agent: Thank you for reaching us."
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{
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{
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"agent: Ok, how much you can afford for the flight ticket?",
"customer: I can afford only 200.",
"agent: Can I know your source airport code?",
"customer: I want to board from Los Angeles, CA - LAX.",
"agent: We found a AA airline which does not matches your requirements. Should I abort or proceed?",
"customer: Ok, please abort it.",
"agent: Ok, thank you for reaching us.",
"customer: Thanks for your kind information."
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{
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"agent: Thank you for connecting with us. Have a safe journey."
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{
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"customer: I would like to buy a plane ticket with in price 500. Can you help me in finding?",
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"customer: I would board at IAH and land at IAD.",
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"customer: Thanks for your support.",
"agent: Thank you for choosing us."
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{
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"agent: Hello. How can I support you today?",
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"agent: Please mention your travelling dates.",
"customer: My travelling dates are from Feb 22 - 24.",
"agent: Do you have any limitations on price limit?",
"customer: I can spend up to 200 for this trip.",
"agent: Unfortunately there is no flight found with your given information.",
"customer: That's ok, no problem. Thank you.",
"agent: Thank you for opting us."
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{
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"agent: Hello, how can I serve you today?",
"customer: Can you please reserve me a flight ticket to Oakland, OAK from New York, JFK to attend a science festival?",
"agent: Sure, I am glad to help you.",
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"agent: Thank you for opting us."
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"agent: Hello, how can I help you?",
"customer: My friend has invited me to attend his wedding at Detroit. Can you help me in booking a ticket?",
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"customer: I am planning to travel on 06/11 and return on 06/13.",
"agent: May I know your airport codes please?",
"customer: The corresponding airport codes are SFO and DTW.",
"agent: Flight-1003 with Hawaiian airlines is available, shall I proceed for booking? Can you please share your name for booking?",
"customer: Please book the ticket if the price is below 500. My name is Jennifer Taylor.",
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"customer: Thank you for your favour.",
"agent: Thanks for reaching us."
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{
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"agent: Hello, how may I guide you?",
"customer: Due to sudden work, I need to change my reservation. Can you please help me with it?",
"agent: Sure, please hold on for a moment.",
"customer: Ok.",
"agent: I am sorry, there are no reservations with your name.",
"customer: Ok, not an issue. Thank you.",
"agent: Thank you."
] | {
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{
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"customer: My friend want to book a flight, he suggested me to book the flight, so please help him to book the flight from MSP to LAS?",
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"customer: My preferable dates are from 02/02 to 02/04. Make sure that flight should be 1 connected.",
"agent: There is a flight with airline Southwest which is exactly matched with your criteria. Shall I proceed?",
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"agent: Thanks for contacting us."
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"customer: I need a direct flight.",
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"customer: My travelling dates are from 05/21 to 05/23.",
"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: Sorry to notify that there is no flight found on your connection details.",
"customer: No issues, thank you for your assistance.",
"agent: May I know your good name please?",
"customer: Jessica Mitchell here.",
"agent: Thanks for reaching us and have a nice day."
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{
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"customer: My travel dates are 06/23 and 06/25.",
"agent: Can you tell me your name please?",
"customer: Myself Richard Wright.",
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"customer: I need a flight with connection 1.",
"agent: Sorry, no flights are available for you with 1 connection limit.",
"customer: No problem, thanks for checking.",
"agent: Thank you for reaching us. Have a nice day."
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{
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"customer: Hello.",
"agent: Hello, how can I assist you now?",
"customer: I want to visit to Harriet Tubman House at Boston, can you please help me in reservation?",
"agent: Sure, I would be happy to help you. May I know your airport codes?",
"customer: My airport codes are from CA-OAK to MA-BOS.",
"agent: When do you planned your journey dates?",
"customer: My planned dates of travel from 03/23 to 03/25.",
"agent: Can you please provide me your good name?",
"customer: I am Gary Walker.",
"agent: We are glad to inform you that there is a flight found with Hawaiian airline of flight number 1005 and fare is 300. Shall I proceed for booking?",
"customer: Do not proceed with booking, I need a flight within 200.",
"agent: Ok, thanks for choosing us.",
"customer: Thank you.",
"agent: Have a great day."
] | {
"status": "no_flight",
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{
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"agent: Hello. How can I help you?",
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"agent: Sure, just a moment please.",
"customer: Sure, my name is Karen Evans.",
"agent: I have found your reservation and cancelled successfully.",
"customer: Thanks for your service.",
"agent: Thank you for choosing us."
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"customer: Hello.",
"agent: Hello, how may I aid you?",
"customer: I need to schedule my trip to visit Houston this weekend. Can you please help me in reserving the ticket from DEN to HOU?",
"agent: Sure, please provide your itinerary dates.",
"customer: I am willing to drop-off Aug 23 and again I will be return back on Aug 25.",
"agent: May I know your connection limit?",
"customer: I am flexible with single connection.",
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"customer: Sure, I will wait for your response.",
"agent: Delta airlines with flight 1011 is providing a connecting flight and ticket costs you 400 in business class.",
"customer: Yes, please go ahead and reserve the ticket.",
"agent: May I know your name?",
"customer: Myself Charles Hernandez.",
"agent: Your ticket is confirmed Charles Hernandez. Flight departs at 17:00 PM and arrives at 10:00 AM.",
"customer: Thank you very much for reserving the ticket.",
"agent: Thank you for reaching us."
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{
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"agent: Hello.",
"customer: My name is Cynthia Davis.",
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"customer: I would like to celebrate my 1st adversary in Houston city, can you help me for booking a flight ticket from DCA to IAH?",
"agent: Sure, can you please share your travelling dates?",
"customer: My travelling dates are from 02/21 till 02/23.",
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{
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"customer: Please assist me in booking a flight ticket from OAK to ATL.",
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"customer: My trip is in Nov from 2nd to 4th.",
"agent: May I know your name please for booking purpose?",
"customer: I am Edward Lee.",
"agent: Do you need a connecting flight or a direct flight?",
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"agent: I found an economy class in United Airlines with fare 100 and it is a direct flight. Can I book your ticket?",
"customer: Yes, please book it.",
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"agent: Thank you for choosing us, hope you visit us again."
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