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{
"status": "no_flight",
"name": "Nancy Anderson",
"flight": []
} | {
"return_month": "Feb",
"return_day": "21",
"max_price": 500,
"departure_airport": "PHL",
"max_connections": 1,
"departure_day": "19",
"goal": "book",
"departure_month": "Feb",
"name": "Nancy Anderson",
"return_airport": "HOU"
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"customer: Hello.",
"agent: Hello.",
"customer: My name is Nancy Anderson.",
"agent: How can I help you?",
"customer: I have a business meeting in Houston, can you help me for booking a flight ticket from PHL to HOU?",
"agent: Ok, may I know your travelling dates?",
"customer: My travelling dates are Feb 19 and Feb 21.",
"agent: Can you please tell me your depart and arrival timings of your journey?",
"customer: My departure time is morning.",
"agent: Do you need connecting flight?",
"customer: I need a single connecting flight.",
"agent: Do you have any other specifications?",
"customer: No.",
"agent: Ok, please wait.",
"customer: Sure, I will wait for your response.",
"agent: Sorry, no flights found on your route with your requirements.",
"customer: That's ok, thank you for checking.",
"agent: Most welcome."
] | {
"status": "no_flight",
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"button_name": "",
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{
"status": "no_flight",
"name": "Melissa Taylor",
"flight": []
} | {
"return_month": "June",
"return_day": "16",
"max_price": 200,
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"goal": "book",
"departure_month": "June",
"name": "Melissa Taylor",
"return_airport": "ORD"
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"customer: Hello.",
"agent: Hello, how may I help you today?",
"customer: Can you please book a flight ticket from IAD to ORD?",
"agent: Sure, can you please provide your journey dates?",
"customer: Thank you. I have planned my travel dates as June 14 and June 16.",
"agent: Are you looking for any preferred connections?",
"customer: I am looking for single connecting flight.",
"agent: Do you have any other specifications to be met?",
"customer: Yes, I would prefer economy class to travel.",
"agent: Can I have your name to proceed further?",
"customer: Sure, myself Melissa Taylor.",
"agent: Ok, please hold on.",
"customer: Sure, take your time.",
"agent: Thank you for your valuable time, unfortunately no flights available on that route.",
"customer: Oh! It is sad to hear. Anyway, thank you for your time.",
"agent: Thank you for reaching us.",
"customer: Most welcome."
] | {
"status": "no_flight",
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] | true |
{
"status": "no_reservation",
"name": "Jerry Brown",
"flight": []
} | {
"return_month": "Apr",
"return_day": "21",
"max_price": 1000,
"departure_airport": "AUS",
"max_connections": 1,
"departure_day": "19",
"goal": "change",
"departure_month": "Apr",
"name": "Jerry Brown",
"return_airport": "BOS"
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"customer: Hello, I am Jerry Brown.",
"agent: Hello,. Brown, what kind of assistance are you looking for?",
"customer: As my plan to go for holiday trip got postponed, I want to change my reservation.",
"agent: Ok.",
"customer: Can you please help me in that?",
"agent: Sure, we are here to aid you.",
"customer: Thank you.",
"agent: Give me a moment, I will check the reservation and revert to you.",
"customer: Ok.",
"agent: Thanks for your valuable time. There is no active reservation found on your name.",
"customer: It's ok, thank you for your kind information.",
"agent: Thank you for reaching us."
] | {
"status": "no_reservation",
"name": "Jerry Brown",
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{
"status": "book",
"name": "Sharon Perez",
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} | {
"return_month": "July",
"return_day": "17",
"max_price": 1000,
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"goal": "book",
"departure_month": "July",
"name": "Sharon Perez",
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"customer: Hi. I am Sharon Perez.",
"agent: Hello, how may I help you?",
"customer: Can you help me in booking from SEA to DFW, as there is a business meeting to attend at Dallas?",
"agent: Sure, may I know your trip dates please?",
"customer: My journey dates are 07/15 to 07/17.",
"agent: There is a flight which can travel to your region having a single lay out in between your journey having a ticket fare of 100 which is provided by JetBlue airlines. Would you like to book this flight for your journey?",
"customer: You can reserve it.",
"agent: Ok, your ticket is reserved.",
"customer: Thank you.",
"agent: Welcome."
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"status": "book",
"name": "Sharon Perez",
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} | [] | true |
{
"status": "no_reservation",
"name": "Justin Collins",
"flight": []
} | {
"return_month": "May",
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"goal": "cancel",
"departure_month": "May",
"name": "Justin Collins",
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"customer: Hello.",
"agent: Hello. How can I assist you at this moment?",
"customer: I am Justin Collins. Due to some emergency I need to cancel my recent reservation.",
"agent: Sure Justin, I will help you with that.",
"customer: Can you help me cancelling my reservation?",
"agent: Please wait a moment to check your reservation status.",
"customer: Sure.",
"agent: Sorry Collins, no reservation has found under your name to cancel.",
"customer: No problem, thank you for the information.",
"agent: Thank you for choosing us, have a good day."
] | {
"status": "no_reservation",
"name": "Justin Collins",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "George Rodriguez",
"flight": []
} | {
"return_month": "Sept",
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"customer: Hello,.",
"agent: Hello, how may I serve you?",
"customer: I want to cancel my recent reservation due to the ongoing tornado at my destination. Can you help me with that?",
"agent: Sure, we are here to help you.",
"customer: Thank you.",
"agent: May I know your name?",
"customer: I am George Rodriguez.",
"agent: Ok, please wait a moment.",
"customer: Sure.",
"agent: Sorry, there is no reservation found on your name.",
"customer: Ok, no problem.",
"agent: Thank you for contacting us.",
"customer: Thanks for the information."
] | {
"status": "no_reservation",
"name": "George Rodriguez",
"flight": []
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{
"status": "book",
"name": "Michael Campbell",
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} | {
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"goal": "book",
"departure_month": "Sept",
"name": "Michael Campbell",
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"customer: Hello.",
"agent: Hello.",
"customer: Myself Michael Campbell.",
"agent: How can I helping hand for you?",
"customer: I need to attend a cultural event in Austin so please help me with flight ticket booking from Denver.",
"agent: Sure, I am happy to help in that one.",
"customer: Thank you.",
"agent: May I know the source and destination region airport codes?",
"customer: Sure, I have to travel from DEN to AUS.",
"agent: May I know your convenient dates?",
"customer: Sure, I need to travel on dates of 09/19 and 09/21.",
"agent: I found a 2 halts in your trip in Frontier airlines, can I proceed to book the ticket?",
"customer: No, I want connection 1 only, so please check with that.",
"agent: Ok, there is a flight in JetBlue airlines with a fare of 200. Is it ok for you?",
"customer: That is fine, please proceed with booking.",
"agent: Ok, the ticket booking is done in 1001 flight number. Have a nice day and thank you for reaching us.",
"customer: Thank you for your help.",
"agent: Most welcome."
] | {
"status": "book",
"name": "Michael Campbell",
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} | [] | true |
{
"status": "no_reservation",
"name": "Mary Johnson",
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"name": "Mary Johnson",
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"customer: Hello.",
"agent: Hello. How can I help you today?",
"customer: My name is Mary Johnson, I want to cancel my reservation due to heavy rainfall.",
"agent: Sure, I will help you in cancelling the reservation.",
"customer: Ok.",
"agent: Sorry, no reservation found on your name. Thank you for approaching us.",
"customer: Not an issue, thank you for your help."
] | {
"status": "no_reservation",
"name": "Mary Johnson",
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{
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"name": "Michael Rodriguez",
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"name": "Michael Rodriguez",
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"customer: Hello.",
"agent: Hello. How may I assist you today?",
"customer: My name is Michael Rodriguez. I am looking to book a flight ticket from DEN to MCO to meet my friend. Can you help me for booking a flight ticket?",
"agent: Sure I will be helping, can you mention your travelling dates?",
"customer: My travelling dates are 09/19 and 09/21.",
"agent: Please wait a moment. There is a flight with one connection and the price is 100, can I proceed with the booking?",
"customer: Ok, please proceed for booking.",
"agent: Your ticket has been reserved with the flight number 1004 and it is Hawaiian airlines.",
"customer: Thank you for booking.",
"agent: Thank you for reaching our service, have a safe journey ahead.",
"customer: Welcome."
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"status": "book",
"name": "Michael Rodriguez",
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{
"status": "no_flight",
"name": "Dennis Martinez",
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"name": "Dennis Martinez",
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"customer: Hello.",
"agent: Hello, how can I assist you?",
"customer: I need your help to book a ticket for me.",
"agent: Sure, Could you please mention the travelling details?",
"customer: I would like to travel from IL- ORD to NY- LGA.",
"agent: OK, can you please mention your dates of travel?",
"customer: My departure date is 09/30 and return date is 10/2.",
"agent: OK, please wait for a moment.",
"customer: Sure.",
"agent: Sorry, there is no flight as per your request.",
"customer: That's really sad. Anyways thank you for the information.",
"agent: Thanks, for consulting us. May I know your name please?",
"customer: My name is Dennis Martinez.",
"agent: OK. Thank you."
] | {
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"name": "Dennis Martinez",
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} | [] | true |
{
"status": "book",
"name": "Kathleen Robinson",
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"name": "Kathleen Robinson",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: Kathleen Robinson here, do you find any flights to Austin, TX- AUS?",
"agent: Sure, could you provide your travelling dates?",
"customer: I want two tickets one is on 08/11 and the other one is on 08/13.",
"agent: Ok, may I know your source code?",
"customer: Definitely, my origin code is JFK.",
"agent: Ok, wait for a minute.",
"customer: Ok.",
"agent: Yes, I found a flight-1007 with Jet blue airlines, shall I proceed?",
"customer: What's the cost of the flight ticket?",
"agent: Yes, the price of the ticket is 100.",
"customer: Ok,fine.I think that can work for me. Please continue.",
"agent: Yes, your ticket is confirmed.",
"customer: Thanks a lot.",
"agent: Thank you for contacting us, have a safe journey."
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{
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: I want to book a flight ticket from Charlotte CLT to LAX. Can you find a flight ticket for me?",
"agent: Sure, will you mention your travelling dates please?",
"customer: Ok, my planned trip dates are on Sept 12 and return on Sept 14.",
"agent: Do you have any preferences about flight connections?",
"customer: Yes, I need a single connecting flight.",
"agent: Do you have any preferences about class?",
"customer: Yes, I want to a business class.",
"agent: Please mention your name.",
"customer: Yes, I am Stephen Young.",
"agent: There is no flights found under your preferable details.",
"customer: Ok, not an problem. Thank you for your help.",
"agent: Welcome, have a great day."
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{
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"goal": "book",
"departure_month": "Jan",
"name": "Thomas Brown",
"return_airport": "DTW"
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"customer: Can you help me in booking a flight ticket to HOU from DCA in August?",
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"agent: Can you please share your planned travelling dates to proceed further?",
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"agent: To proceed further, can I have your name please?",
"customer: I am Debra Wilson.",
"agent: Thank you for sharing your journey details, please wait a moment.",
"customer: Sure.",
"agent: Ok, there is a Southwest airline with flight number 1008 leaving from HOU on Aug 27th with 1 stop over in the midway and the estimate is 100.",
"customer: Yes, please proceed with the booking in the flight which you have provided.",
"agent: Your ticket has been confirmed in an economy class.",
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"agent: Thank you for approaching us."
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"customer: Hi, I am Joseph Turner.",
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"agent: Hello,.",
"customer: I am Robert Hall.",
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"agent: Sure, can you please tell me your name?",
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"agent: Davis, let me check your reservation status.",
"customer: Sure.",
"agent: Davis, I have not found any reservation by your name in our database.",
"customer: Ok, no issues. Thank you for your information.",
"agent: Thank you for choosing us and have a nice day."
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"customer: Hi, John Thomas here.",
"agent: Hello, John Thomas, how can I support you?",
"customer: I want to attend my nephew's ceremony which will be celebrating at Washington, DC - DCA. Please book a ticket for me.",
"agent: Sure, we are here to help you. Can you please provide your journey details?",
"customer: I want to start from Las Vegas, NV - LAS on 03/21 and return on 03/23.",
"agent: Ok, Thanks for your information. Please wait for a moment, I will check the availability of flight and notify you.",
"customer: OK.",
"agent: Thanks for your patience, we found a Hawaiian plane with a direct flight. The flight number is 1009 and the fare is 200. Can I proceed for booking?",
"customer: I need one connection in between my journey.",
"agent: Sorry, we have only the direct flight based on your requirements.",
"customer: Don't book it. Thanks for your response.",
"agent: Sure, Thanks for choosing us."
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"customer: Hi.",
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"customer: Hello.",
"agent: Hello, how may I assist you?",
"customer: I want to book a ticket from HOU to AUS to meet my uncle, can you help me in booking?",
"agent: Sure, may I know your planned travel dates please?",
"customer: I am departing on Apr 02 and return on Apr 04.",
"agent: Would you like to travel in a connecting flight or a direct flight?",
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"customer: My name is Karen Gonzalez.",
"agent: We found Frontier airline with economy class and flight number is 1018 with arrival time is 9.00 hours and departure time is 10.00 hours.Shall I proceed for booking?",
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"customer: Hello,.",
"agent: Hello, how can I help you?",
"customer: My name is Carolyn Wilson, I want to meet my family friend, so please help me for booking a flight ticket.",
"agent: Sure, I can do that for you. To proceed may I know your travel details?",
"customer: My source and destinations are GA-ATL, TX-IAH. And my departure day is 06/17, return day is 06/19.",
"agent: OK. We found a Delta airline with flight number 1003 and price of 100 matched with your particulars. Shall I book the ticket ?",
"customer: OK, you can book my ticket.",
"agent: Your booking has been confirmed. Thanks for your service.",
"customer: Thank you."
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{
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"customer: Hello. I am Joseph White.",
"agent: Hello, how can I guide you for today Joseph White?",
"customer: Can you please book a flight ticket from DFW to MSP?",
"agent: Sure, I will help you in booking your flight ticket. Can you please provide your planned dates of journey?",
"customer: I am willing to travel from Jan 20 and need to return on Jan 22.",
"agent: Please be on hold for sometime to check the suitable flight to your desired route. Southwest airlines is providing a flight to your region having a ticket fare of 200 with single connecting flight. Shall I proceed with the booking in this flight?",
"customer: Ok. please proceed.",
"agent: I have booked your flight ticket with the flight 1006 in an economy class.",
"customer: Thank you.",
"agent: You are welcome, thank you for opting our service. Have a safe journey."
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{
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"customer: Hello. I am Matthew Wright.",
"agent: Hello, how can I help you?",
"customer: Please book me a ticket from DEN to PHL to meet my family?",
"agent: Sure, may I know when are you willing to travel to Philadelphia?",
"customer: I have planned to travel on 07/09 and 07/11.",
"agent: It is ok if I find connecting fights?",
"customer: Yes, I need a halt in between my journey.",
"agent: Thank you for your information, we have a flight from Delta airline, number 1001 and it is costing 100. Shall I proceed?",
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"agent: Thank you for choosing us."
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{
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"customer: Hi, I am James White.",
"agent: Hello. How may I be at your service?",
"customer: I want to attend an emergency surgery at Washington, can you please help me in booking?",
"agent: Ok. Let me know your travelling dates.",
"customer: My travelling dates are from 08/08 to 08/10.",
"agent: Help me with your airport codes.",
"customer: My airport codes are from Detroit, MI-DTW to Washington, DC-IAD.",
"agent: Do you want any specifications?",
"customer: Connection limit is one. Price should not exceed 500.",
"agent: Ok. You have 1001 flight with 1 connection of price 300 in Frontier airline. Shall I make a reservation to you?",
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"customer: Thank you.",
"agent: Thank you for availing us."
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{
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"customer: I am willing to travel on Sept 14th to reach Washington, so please help me in booking a flight.",
"agent: Sure, may I know your airport codes?",
"customer: My airport codes are AUS - DCA.",
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"customer: Hello.",
"agent: Hello. How may I aid you today?",
"customer: I have already booked my ticket to Houston but due to an emergency, my trip got postponed. Can you please help me in changing my reservation?",
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"customer: My name is Frank Williams.",
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"customer: Ok.",
"agent: We regret that, there is no reservation found with your name in our records.",
"customer: That's fine.",
"agent: Thank you for choosing us, have a great day.",
"customer: Thank you for your time."
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{
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"customer: I am Eric Parker, can you help me to book a flight from DFW to EWR?",
"agent: Sure, I can help you. Can I know your travelling dates?",
"customer: My planned dates are 05/17 and 05/19.",
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"agent: Hello.",
"customer: Joseph Hall here.",
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"agent: Thank you for choosing us."
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"customer: Hi, I am Pamela Young.",
"agent: Hello, how can I aid you today?",
"customer: I want to book a flight ticket to meet my uncle at Austin on 05/30 and return on 06/01, so can you help me with booking please?",
"agent: Sure, Kindly mention your airport codes?",
"customer: My airport codes are Philadelphia, PA-PHL to TX-AUS.",
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{
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"agent: Hello. How can I help you?",
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"agent: Sure,please wait a moment I will inform you.",
"customer: OK.",
"agent: Sorry, there is no reservation available on your name.",
"customer: OK, no issues. Thank you for your service.",
"agent: Thank you for contacting us."
] | {
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{
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"customer: Hello, I am Donald Martin.",
"agent: Hello, how can I help you today?",
"customer: Can you please help me to book a flight ticket from ORD to PHL?",
"agent: Sure, please share your planned trip dates?",
"customer: My trip dates are July 22 to July 24.",
"agent: Let me know your connection limit?",
"customer: I need a single connection of flight.",
"agent: Ok, any other requirements to be met?",
"customer: I want to return in the morning.",
"agent: Any class preference?",
"customer: No.",
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"customer: Hi.",
"agent: Hello. How may I aid you?",
"customer: Myself Jennifer Edwards. I am looking for a flight from DFW to SFO, can you help me in booking?",
"agent: Ok, may I know your travelling dates?",
"customer: Sure, my travel dates are 11/30 and 12/02.",
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