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{
"status": "no_reservation",
"name": "Emma Green",
"flight": []
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"return_month": "Sept",
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"customer: Hello, I am Emma Green.",
"agent: Hello. How can I aid you?",
"customer: Can you please cancel my reservation as my best friend's engagement which I want to attend got postponed?",
"agent: Sure, Wait a while. Thanks for waiting. There is no reservation found with your name.",
"customer: It's ok, thanks for the information.",
"agent: Ok, Thanks for choosing us."
] | {
"status": "no_reservation",
"name": "Emma Green",
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{
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"name": "Dennis Lopez",
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"name": "Dennis Lopez",
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"customer: Hello.",
"agent: Hello. How can I assist you?",
"customer: I am Dennis Lopez. I am planning to book a ticket to attend a meeting at MSP. Can you please help me out?",
"agent: Yes, can you tell me your travel dates?",
"customer: I would like to travel on 10/21 and return back on 10/23.",
"agent: Ok, can I know your source airport code?",
"customer: My source code is SEA.",
"agent: Give me a moment.",
"customer: Sure.",
"agent: I have found a flight ticket with a price of 100 and 1 connection.",
"customer: Please proceed the booking.",
"agent: Ok, your ticket is booked.",
"customer: Thank you for your service.",
"agent: Thank you for contacting us."
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"status": "book",
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{
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"name": "Alexander Turner",
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"customer: Hi.",
"agent: Hello, how can I assist you?",
"customer: Me and my friends have planned to go for an adventurous trip to Houston, TX - IAH. Can you hold a ticket from Oakland, CA - OAK?",
"agent: Sure, can I have your price limit for this journey?",
"customer: My price limit is 500.",
"agent: Please share me your travel dates.",
"customer: I wish to travel on 04/06 and 04/08.",
"agent: We found a connecting flight with price 100, flight number is 1005.",
"customer: OK.",
"agent: Would you like me to make the reservation for you with UA airline?",
"customer: Yes, please.",
"agent: Your ticket has been confirmed.",
"customer: Thanks a lot for your help.",
"agent: Can I have your name?",
"customer: Alexander Turner is my name.",
"agent: Thank you for picking us to serve you."
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"status": "book",
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{
"status": "no_flight",
"name": "Cynthia Lewis",
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"customer: Hi.",
"agent: Hello, how can I help you?",
"customer: Can you please help me with booking a flight ticket from PHL to JFK?",
"agent: Sure, may I know on which dates you want to travel?",
"customer: My travel dates are Nov 04 and 07.",
"agent: Ok, do you need any break in between the journey?",
"customer: I need a break in between the journey.",
"agent: Ok, please share your name.",
"customer: My name is Cynthia Lewis.",
"agent: Do you have any other specifications?",
"customer: No.",
"agent: Ok, please wait a minute.",
"customer: Ok.",
"agent: Thank you for your time, sorry no flights found with your details.",
"customer: Ok, no issues.",
"agent: Thank you for reaching us, have a nice day.",
"customer: Thank you."
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{
"status": "book",
"name": "Eric King",
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"departure_month": "May",
"name": "Eric King",
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: I am Eric King here. I want to travel from HOU to DEN. Can you help me with booking a flight ticket?",
"agent: Sure, I am happy to help you. Can you please let me know your travel dates?",
"customer: My journey dates are from May 16 to May 18.",
"agent: Ok, do you have any other preferences?",
"customer: I need a connecting flight in between my journey.",
"agent: Ok, please be on hold for a while.",
"customer: Sure, I will wait for your response.",
"agent: Flight-1006 with single connection is available with Southwest airlines and the ticket fare is 100 only. Shall I proceed for booking the ticket?",
"customer: Yes, you can proceed with that flight ticket booking.",
"agent: Eric King, your ticket is booked successfully. Have a safe journey.",
"customer: Than you for your help in booking my ticket for the flight-1006.",
"agent: You are welcome and thank you for choosing us."
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{
"status": "book",
"name": "Steven Scott",
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} | {
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"customer: Hello, I am Steven Scott.",
"agent: Hello, how may I assist you today?",
"customer: I have a plan to visit arts and craft festival at Seattle, please book a flight ticket under price 200.",
"agent: Sure, I am here to help you. When you are willing to travel?",
"customer: My travelling dates are from 09/19 to 09/21.",
"agent: Can you please help me with your airport codes?",
"customer: My source code is JFK and Destination code is SEA.",
"agent: Do you have any other requirements?",
"customer: I need a connection.",
"agent: We found connecting flight 1005 in Jet Blue airline with fare 100. Shall I proceed to book?",
"customer: Please proceed with booking.",
"agent: Your ticket has been booked on your name.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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"status": "book",
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{
"status": "no_flight",
"name": "Nicholas Wilson",
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"customer: Hi.",
"agent: Hello, may I know your good name please?",
"customer: I am Nicholas Wilson.",
"agent: OK Wilson, how can I assist you?",
"customer: I am planning for a trip with my friend, could you help me to find a flight?",
"agent: Sure, can you please share the trip details to check for the flights?",
"customer: My location is JFK like to visit CLT. My dates are 10/05 and 10/07.",
"agent: OK, please wait a minute.",
"customer: Please ensure that flight with 0 connection.",
"agent: Sorry, there is no flight with 0 connection Wilson.",
"customer: Oh! that's fine, anyway thank you for your help.",
"agent: Thank you for reaching us, hope you will reach us in the future."
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{
"status": "no_reservation",
"name": "Ronald Nelson",
"flight": []
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"customer: Hi.",
"agent: Hello, How may I support you?",
"customer: I am Ronald Nelson.",
"agent: Ok.",
"customer: Owing to emergency I want to cancel my recent reservation. Can you help me with that?",
"agent: Sure, we are here to help you.",
"customer: Thank you.",
"agent: Please wait for a while.",
"customer: Sure.",
"agent: Thanks for waiting, we are sorry to inform you that, there is no active reservation on your name to cancel.",
"customer: That's ok, no problem. Thank you for the information.",
"agent: Thank you for opting us."
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"name": "Ronald Nelson",
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{
"status": "no_flight",
"name": "Jonathan Collins",
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} | {
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"customer: Hi, I am Jonathan Collins.",
"agent: Hello, how can I help you at this moment?",
"customer: I would like to attend a seminar at New York, can you help me to book a flight ticket from SFO to JFK?",
"agent: Sure, I am here to help you. Can you please provide your journey dates?",
"customer: My preferable journey dates are Oct 14 and Oct 16.",
"agent: Do you have any class preference?",
"customer: I am comfortable with any class.",
"agent: Do you have any connection limit?",
"customer: I prefer connecting flight on this route.",
"agent: May I know your specific depart and arrival timings for this trip?",
"customer: I would like to return in the evening.",
"agent: Do you have any airline preference?",
"customer: I am comfortable with any airlines.",
"agent: Jonathan Collins, there are no flight services are available on this route on your provide dates.",
"customer: No problem, thank you for the information.",
"agent: Thank you for contacting us."
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{
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"customer: Hello.",
"agent: Hello, how may I aid you?",
"customer: Myself Dennis Green. I want to cancel my recent reservation due to some health issues, can you help me in that?",
"agent: Sure, Please standby.",
"customer: Thank you. I will wait for your response.",
"agent: Thank you for your time, we did not find any active reservation in your name to cancel.",
"customer: That's ok, no problem. Thank you for the information.",
"agent: Thank you for reaching us."
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{
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"customer: Hello.",
"agent: Hello.",
"customer: Elizabeth Evans here.",
"agent: How can I help you Evans?",
"customer: I just need your help in making my reservation from OAK to ATL.",
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"agent: You are welcome."
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{
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"customer: Hello.",
"agent: Hello,.",
"customer: I am Shirley Lopez.",
"agent: How can I amend you?",
"customer: I need to book a ticket to meet my friend and my parents on 09/15. Could you please help me in booking a return ticket on 09/17?",
"agent: Sure, may I know your connection limit?",
"customer: I need a lay by in between the journey.",
"agent: Kindly mention your boarding and landing airport codes?",
"customer: My travelling visiting places are LAS and JFK.",
"agent: There is a flight from an UA airline with flight number 1020 of price 200.",
"customer: You can proceed with booking.",
"agent: Your flight booking is done.",
"customer: Thank you for your service.",
"agent: Thanks for connecting us."
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{
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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: Can you help me to change the reservation which I had done recently?",
"agent: Sure, I will help you. Can I know your name please?",
"customer: Ok, please check for the name Richard Johnson.",
"agent: Ok, please give me a minute.",
"customer: Ok, I will wait for your response.",
"agent: Sorry, there is no reservation found with your name to change the details.",
"customer: That is ok, thank you for providing the information.",
"agent: You are welcome. Thank you for choosing us."
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"customer: Hello. I am looking for flight from DCA to MCO, can you find flight for me?",
"agent: Hello. May I know your dates?",
"customer: My preferable dates are from 12/30 till 01/01.",
"agent: Mean while may I know your name?",
"customer: Make sure that connection limit 1. Mark Turner.",
"agent: Mark, as per your details I got a flight for you with the airline Spirit.",
"customer: Please, proceed.",
"agent: Ok, your ticket has been done with the flight number 1029.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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"customer: Hi.",
"agent: Hello, how can I help you?",
"customer: I am John Lewis, I want to book a flight ticket to New York NY-EWR, help me in booking my flight ticket from Austin TX-AUS.",
"agent: Sure, we are here to help you.",
"customer: Thank you.",
"agent: Ok, Can you please provide your planned dates of your travel?",
"customer: I am planning to start on 10/03, my return date would be 10/05.",
"agent: Ok, Do you prefer a direct flight or a connected flight?",
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"agent: Ok, please provide your price limit.",
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"agent: Ok, please wait for a while.",
"customer: Sure.",
"agent: Thank you for waiting, There is a flight found in 1018 UA airline with a fare of 200. Can I proceed for booking?",
"customer: Please proceed.",
"agent: Sure, your E-ticket has been generated with a halt and it will sent to your registered Email-id shortly.",
"customer: Thank you for your assistance.",
"agent: Thank you for choosing us."
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{
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"customer: Hello, myself William Williams.",
"agent: Hello, William Williams. How can I assist you for the day?",
"customer: I want to go for a holiday trip with my family to AZ - PHX. Can you please help me in booking a flight ticket with one connecting flight?",
"agent: Sure. May I know your origin airport code, Please?",
"customer: Sure, my source code is NY - EWR.",
"agent: May I know your travel dates, Please?",
"customer: My travelling dates are from 06/24 to 06/26.",
"agent: May I know, What is your price limit?",
"customer: Price limit is 5000.",
"agent: We are very happy to inform you that, We found a flight with airline:Hawaiian having flight number::1014 and price:800 matching your requirements. Shall I proceed with the ticket booking?",
"customer: Yes, you can proceed.",
"agent: OK. Your ticket is booked and confirmed.",
"customer: Thank you for your confirmation.",
"agent: Thank you, For choosing us to book your ticket. Have a great journey."
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{
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"customer: Hi.",
"agent: Hello.",
"customer: I am Melissa Rodriguez.",
"agent: Melissa, how may I guide you?",
"customer: Can you help me in booking on 07/25 to 07/27, as there is a conference meeting at Atlanta?",
"agent: Sure, I am here to help you. Can you please share me your source airport code and destination airport code?",
"customer: My source is LGA and destination is Atlanta-ATL.",
"agent: Just a moment.",
"customer: Sure.",
"agent: There is a flight with Delta airlines and the ticket fare is 100 only. Shall I proceed for booking?",
"customer: You can reserve it.",
"agent: Sandra, your ticket is booked with the flight-1005.",
"customer: Thank you for booking.",
"agent: You are most welcome."
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"customer: Hello,.",
"agent: Hello,. How may I assist you?",
"customer: I am Joseph Lopez. I would like to attend Free Stock Trading Workshop from Online Trading Academy at New York, LGA. Can you please book a flight ticket within the fare of 200?",
"agent: Please provide your journey dates?",
"customer: My journey dates on 01/01 and 01/03.",
"agent: Please specify your boarding airport code?",
"customer: My boarding point is Houston, IAH.",
"agent: Ticket can be booked with connections 1, airline AA, flight number 1014 for price 100.",
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"agent: Ticket is booked.",
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"agent: Thanks."
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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: Karen Harris here. I was made a reservation earlier in this week. But I want to cancel my reservation. Can you please help me for that?",
"agent: Sure, I will help you out.",
"customer: Thank you for that.",
"agent: Please wait a moment.",
"customer: Ok, I will wait.",
"agent: Sorry, there are no reservations found on this name.",
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"agent: Most welcome."
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{
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"customer: Sure, I am Laura Green.",
"agent: Please give me a moment.",
"customer: Sure.",
"agent: There is no reservation found with your given name.",
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"agent: Thank you for choosing us."
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"agent: Hello, how may I help you?",
"customer: I am Jessica Brown. Could you please help me in flight ticket booking process from LAS to DCA?",
"agent: Sure, help me with the trip dates?",
"customer: Thank you, I want to take off on May 14 and book my return ticket also on May 16.",
"agent: Do you have any preferences?",
"customer: I want to return in morning time.",
"agent: Do you need any break in your journey?",
"customer: I want 1 break in between my journey so please check with this details.",
"agent: Thank you for your details, we do not found any flights running in your preferred dates.",
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{
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"agent: Hello, how may I aid you?",
"customer: Can you please reserve me a flight ticket from Philadelphia, PA - PHL to San Francisco, CA - SFO?",
"agent: Sure, please share your planned travel dates.",
"customer: My trip dates are 10/11 - 10/13.",
"agent: Do you prefer any specific class?",
"customer: I am comfortable with any class.",
"agent: Virginia, I am sorry to inform you that no flight available on your given dates.",
"customer: Not a problem, thank you.",
"agent: Thank you for checking with us, hope to server you better next time."
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{
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"agent: Hello, How can I help you?",
"customer: I want to attend my brother birthday with my friends in New York, can you help me with single connection of flight?",
"agent: Sure, Please help me with your journey codes.",
"customer: My origin is PHL and destination is EWR.",
"agent: May I know the trip dates?",
"customer: My depart is on 11/19 and return on 11/21.",
"agent: Please give a second.",
"customer: OK.",
"agent: Sorry, No flights found with your chosen dates.",
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"agent: Thank you for opting us.",
"customer: Thank you for the help."
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"agent: Hello, how can I assist you for the day?",
"customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation?",
"agent: May, I know your good name?",
"customer: Laura Jackson here.",
"agent: Please wait for a moment.",
"customer: Ok.",
"agent: Sorry, we found no reservation on your given name.",
"customer: That's ok, thank you for your help.",
"agent: Thank you for reaching us."
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"customer: Hi.",
"agent: Hello. How may I assist you now?",
"customer: I need to book a flight ticket from ORD to DTW, Can you please help me for booking?",
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"customer: I would like to travel on 05/10 to return on 05/12.",
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"agent: On whose name I have to book the flight ticket?",
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"agent: We regret to inform you that, there are no flights moving to your region with your requested dates of travelling.",
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"agent: Thank you for approaching us, hope you have a great day."
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"agent: Hello.",
"customer: Sharon Hill on this end.",
"agent: How can I help you?",
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"agent: Sure, please share your travel dates.",
"customer: I will be travelling on the dates from 05/28 to 05/30.",
"agent: JetBlue airlines is having a flight with travel charge of 200, shall I proceed for booking?",
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"customer: Thank you for helping me."
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{
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"customer: Dennis Gonzalez here.",
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"customer: Can you please book a flight ticket from LAX to CLT?",
"agent: Yes, I can help you.",
"customer: Thank you.",
"agent: May I know your preferable journey dates?",
"customer: Sure, I need to travel on dates of 09/03 and 09/05.",
"agent: Thank you for your information.",
"customer: It's ok.",
"agent: There is a flight in UA airlines and the connection limit is 1 with a ticket cost of 200.",
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"agent: Have a happy journey, thank you for reaching us.",
"customer: Most welcome."
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"agent: mean while may I know your name?",
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"agent: Thank you for reaching us, have a good day."
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"agent: Thanks for waiting, we found 1002 flight of JetBlue airline having one connection on your preferable dates.",
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"agent: Do you have any connection preference?",
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"agent: There is a flight with your requirement, airline is SouthWest with price 100 and single connection.",
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{
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"customer: I am Deborah Lopez.",
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{
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"agent: Thank you for opting us."
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