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{
"status": "no_reservation",
"name": "Amanda Mitchell",
"flight": []
} | {
"return_month": "May",
"return_day": "19",
"max_price": 1000,
"departure_airport": "LGA",
"max_connections": 1,
"departure_day": "17",
"goal": "change",
"departure_month": "May",
"name": "Amanda Mitchell",
"return_airport": "DFW"
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"customer: Hello.",
"agent: Hello, how may I assist you?",
"customer: My name is Amanda Mitchell.",
"agent: How are you doing Amanda?",
"customer: I had planned to go on a vacation, but it was postponed.Can you change my recent reservation?",
"agent: Sure, please wait for a while.",
"customer: I am doing good. Sure.",
"agent: Sorry, there is no previous reservation found on your name to change.",
"customer: That's ok. Thank you for the information.",
"agent: You are welcome. Have a great day."
] | {
"status": "no_reservation",
"name": "Amanda Mitchell",
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{
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"customer: Hello.",
"agent: Hello, how may I aid you today?",
"customer: I am willing to book a flight from DTW to reach BOS, can you please help me?",
"agent: Sure, when would you like to travel?",
"customer: My planned dates are on June 20th to 22nd.",
"agent: May I know your name please?",
"customer: Sure, my name is Sarah White.",
"agent: Do you have any specifications to be met?",
"customer: I prefer a connected flight.",
"agent: We found an airline: Frontier, flight number: 1002 and price is 100 with 0 connection. Shall I proceed to book?",
"customer: Ok, you can proceed.",
"agent: Your flight ticket has been booked.",
"customer: Thank you.",
"agent: Thank you for reaching us."
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{
"status": "book",
"name": "Samantha Garcia",
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} | {
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"return_day": "1",
"max_price": 200,
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"goal": "book",
"departure_month": "Sept",
"name": "Samantha Garcia",
"return_airport": "MCO"
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: My name is Samantha Garcia. Can you help me to book a flight ticket from WA - SEA to FL - MCO?",
"agent: Sure, will you mention your travelling dates please?",
"customer: Ok, please book for the dates Sept 29 and Oct 1st respectively.",
"agent: Do you have any specifications?",
"customer: My plan is to travel in a economy flight which has connection limit 1.",
"agent: Please give me a moment.",
"customer: Ok, please take your own time.",
"agent: Thanks for waiting. The Hawaiian airlines providing an economy class flight with price 100 and the connections 1. Shall I confirm your ticket?",
"customer: Ok, please book the flight ticket for me.",
"agent: Your ticket is booked. The flight number is 1020.",
"customer: Ok, pleased with the service.",
"agent: Welcome, have a great day."
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{
"status": "book",
"name": "Richard Hill",
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} | {
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"return_day": "6",
"max_price": 5000,
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"goal": "book",
"departure_month": "Jan",
"name": "Richard Hill",
"return_airport": "DFW"
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from LAX?",
"agent: Sure, we are here to help you. Can you share me your travelling dates?",
"customer: I would like to take off on Jan 4 and return on Jan 6.",
"agent: May I know your name?",
"customer: My name is Richard Hill.",
"agent: Do you have any other specifications?",
"customer: I am looking for a connecting flight.",
"agent: Ok, wait for some time.",
"customer: Sure.",
"agent: We found Frontier airline with connecting flight and number 1022 fare of 200, Shall I proceed for booking?",
"customer: Yes, please proceed with the booking.",
"agent: Your ticket has been confirmed.",
"customer: I appreciate your help, thank you.",
"agent: Thanks for approaching us.",
"customer: You are welcome."
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{
"status": "no_reservation",
"name": "Emily Miller",
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"goal": "cancel",
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"name": "Emily Miller",
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"customer: Hello.",
"agent: Hello, how can I help you?",
"customer: Owing to emergency I want to cancel my recent reservation, can you help me with that?",
"agent: Sure, I am here to help you for this. May I know your name please?",
"customer: I am Emily Miller.",
"agent: Just a moment, let me check your reservation status in our records.",
"customer: Sure, take your time.",
"agent: Sorry for inconvenience, no reservation is found under your name.",
"customer: No problem, thank you for the checking.",
"agent: Thank you very much for contacting our agency."
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{
"status": "book",
"name": "James Gonzalez",
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"name": "James Gonzalez",
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"customer: Hi, I am James Gonzalez.",
"agent: Hello, how can I aid you today?",
"customer: I want to book a flight ticket to Washington with price under 200. Can you please help me with it?",
"agent: Sure, could you please mention your airport codes?",
"customer: Airport codes are IAH-DCA.",
"agent: Ok, do you need any stopover in between your journey?",
"customer: I need a single connection.",
"agent: Ok, may I know your travel dates?",
"customer: Travel dates are 08/27 and 08/29.",
"agent: Ok, please hold on.",
"customer: Ok.",
"agent: Thank you for waiting, there is a flight in Southwest airlines with a fare of 200. Can I proceed with booking?",
"customer: You can proceed with booking.",
"agent: Sure, your ticket has been confirmed with flight number 1015.",
"customer: Thanks for the help.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "James Gonzalez",
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} | [] | true |
{
"status": "no_flight",
"name": "Paul Lee",
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"customer: Hi. I am Paul Lee.",
"agent: Hello, how may I help you?",
"customer: I want to attend a wedding in Orlando. Can you book a flight ticket from PHL to MCO?",
"agent: Sure. What are your preferred travel dates?",
"customer: I want to travel on 04/21 and 04/23.",
"agent: Ok, please be on hold, I will revert you.",
"customer: I want to have a connection of 1.",
"agent: Sorry Lee, there are no flights which providing connection limit 1.",
"customer: That's ok. Thank you for your help.",
"agent: You are welcome. Have a nice day."
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{
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"customer: Hello.",
"agent: Hello, how can I guide you for today?",
"customer: Can you please help me to change the details in the past ticket? Because the meeting which is held at Austin is changed to New York city. So, I need to change the airport codes.",
"agent: Sure, I am glad to help you in changing your reservation.",
"customer: Thank you for accepting my request.",
"agent: To check the reservation status with your name please provide the name.",
"customer: My name is Gary Harris.",
"agent: Ok, please wait for sometime to check in our database.",
"customer: I will wait for your response. Take your time.",
"agent: I regret to say this Gary that there is no active reservations with your name to change in our database.",
"customer: It's ok, thank you for checking the ticket status.",
"agent: You are most welcome, thank you for reaching our service. Hope you have a nice day ahead.",
"customer: You are welcome."
] | {
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"name": "Gary Harris",
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{
"status": "no_flight",
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: Can you help me booking a flight ticket from HOU to BOS?",
"agent: Sure, we are here to help you.",
"customer: Thank you.",
"agent: Can you share me your travelling dates to book a flight ticket?",
"customer: I will start on 03/24 and return on 03/26.",
"agent: Do you have any other specifications?",
"customer: I need a direct flight.",
"agent: Ok, wait for some time.",
"customer: Sure.",
"agent: May I know your name? Thanks for waiting there are no flights found on your details.",
"customer: I am Rachel Miller.",
"agent: Thanks for approaching us."
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{
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"name": "Lisa Gonzalez",
"return_airport": "IAD"
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"customer: Hello.",
"agent: Hello. How can I help you?",
"customer: Lisa Gonzalez, here. I would like to travel from CLT to IAD to watch Baseball match in IAD.",
"agent: Sure, can you please provide your journey dates?",
"customer: I am travelling on 10/01 to 10/03.",
"agent: Wait a moment please. There is a flight 1013 of Delta airlines available for you.",
"customer: If the connection limit is one, proceed for booking.",
"agent: Yes, this flight has 1 connection limit. Your ticket has been booked.",
"customer: Thanks for helping me out.",
"agent: Thank you and have a safe journey."
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{
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"customer: Hi.",
"agent: Hello, how may I help you?",
"customer: Owing to an emergency, my business conference got postponed, so I want you to change my existing reservation.",
"agent: Sure, I can help you. May I know your name?",
"customer: Sure, Kevin Walker here.",
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"agent: Sorry, I did not find any reservation under your name in our database.",
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"customer: It's 03/05 to 03-07.",
"agent: Please wait a minute, I will check and get back to you. Sorry to say that no flight was found with your details.",
"customer: Thanks."
] | {
"status": "no_flight",
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} | [] | true |
{
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"name": "Rebecca Lewis",
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1014
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"customer: Hello.",
"agent: Hello.",
"customer: I am Rebecca Lewis.",
"agent: How can I assist you?",
"customer: I am planning for a round trip, could you please help me with booking a flight ticket from IAD?",
"agent: Sure, can I know the travel dates please?",
"customer: I would like to depart on Mar 7th and return on Mar 9th.",
"agent: Ok, wait a moment please.",
"customer: Make sure that my depart time is afternoon.",
"agent: There is a connecting flight in Delta airline with price 100, can I book it?",
"customer: Yes, please confirm the booking.",
"agent: Your ticket has been booked with flight number 1014.",
"customer: I really appreciate your help, thank you for your service.",
"agent: Thank you for approaching us."
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{
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"customer: Hello.",
"agent: Hello.",
"customer: Myself Lisa Clark.",
"agent: How may I help you?",
"customer: I would like to travel Vegas for meeting my business partner's. Can you please help me in booking the ticket from LAX to LAS?",
"agent: May I know your travel dates?",
"customer: I will drop-off 12/27 and again I will be return back on 12/29.",
"agent: According to your information, I have found a flight with single stop over in your journey with a minimum fare of 100 with flight number 1011. Shall I proceed with this flight?",
"customer: Sure, you can proceed for booking.",
"agent: Your booking is done.",
"customer: Thank you very much for booking the ticket.",
"agent: Most welcome."
] | {
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{
"status": "no_flight",
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"customer: Hi.",
"agent: Hello, do you need any help from us?",
"customer: Can you help me in booking a flight from IAD to PHL?",
"agent: Sure, could you please share your departure and arrival day?",
"customer: I like to travel on Mar 05 to 07.",
"agent: Ok, could I have your name please?",
"customer: I am Carol Philips.",
"agent: Ok, please allow me a moment.",
"customer: Ok.",
"agent: Sorry, there is no flight on your requested travelling dates.",
"customer: That's ok, thank you.",
"agent: You are welcome, have a great day."
] | {
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{
"status": "no_flight",
"name": "Samuel Evans",
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} | {
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"max_price": 5000,
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"departure_month": "Sept",
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"return_airport": "JFK"
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"customer: Hello. I am Samuel Evans.",
"agent: Hello, how may I aid you?",
"customer: Can you book a flight ticket for me from IAH to JFK?",
"agent: Sure, can you help you with your planned dates of journey?",
"customer: Thank you and my dates are on 09/03 and arrival back on 09/05.",
"agent: Sorry Evans, there is no flights to your destination point.",
"customer: Ok, that's fine, no problem with that one.",
"agent: It's my pleasure, thank you for reaching out here."
] | {
"status": "no_flight",
"name": "Samuel Evans",
"flight": []
} | [] | true |