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{
"status": "no_reservation",
"name": "Justin Garcia",
"flight": []
} | {
"return_month": "Jan",
"return_day": "18",
"max_price": 1000,
"departure_airport": "JFK",
"max_connections": 1,
"departure_day": "16",
"goal": "change",
"departure_month": "Jan",
"name": "Justin Garcia",
"return_airport": "IAD"
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"customer: Hi.",
"agent: Hello, how can I assist you today.",
"customer: Justin Garcia here. I want to change my existing reservation. Can you please help me in that?",
"agent: Sure, I will help you with that.",
"customer: Thank you.",
"agent: Please wait for a moment, while I search for the reservation.",
"customer: Ok.",
"agent: Thank you for waiting, sorry there is no reservation found on your name in our system data.",
"customer: Ok, no problem. Thank you for your information.",
"agent: Thank you for reaching us, we hope see you again."
] | {
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{
"status": "no_reservation",
"name": "Robert Gonzalez",
"flight": []
} | {
"return_month": "Oct",
"return_day": "28",
"max_price": 200,
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"departure_day": "26",
"goal": "cancel",
"departure_month": "Oct",
"name": "Robert Gonzalez",
"return_airport": "DCA"
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"customer: Hi,.",
"agent: Hello, how may I help you?",
"customer: My name is Robert Gonzalez. Can you cancel my recent reservation.",
"agent: No reservation found with your name.",
"customer: Thanks for the help.",
"agent: Thank you, have a nice day."
] | {
"status": "no_reservation",
"name": "Robert Gonzalez",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Virginia Robinson",
"flight": [
1005
]
} | {
"return_month": "Aug",
"return_day": "28",
"max_price": 5000,
"departure_airport": "PHX",
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"goal": "book",
"departure_month": "Aug",
"name": "Virginia Robinson",
"return_airport": "SFO"
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: I am Virginia Robinson. I want to book a flight ticket from Phoenix, AZ-PHX to San Francisco, CA-SFO to participate in arts event. Could you please help me with booking a flight ticket?",
"agent: Sure, we are here to help you. Could you please provide me your travel dates?",
"customer: Sure, my travelling dates are 08/26 and 08/28.",
"agent: How much can you afford for this journey?",
"customer: I can afford up to 5000 for a flight ticket.",
"agent: Ok, please wait a moment.",
"customer: Sure.",
"agent: There is a flight with your requirement, airline is SouthWest with price 200 and single connection.",
"customer: You can proceed with booking.",
"agent: Your booking is done and flight number is 1005.",
"customer: Thank you for your help.",
"agent: Thanks for reaching us."
] | {
"status": "book",
"name": "Virginia Robinson",
"flight": [
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} | [] | true |
{
"status": "book",
"name": "George Martin",
"flight": [
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} | {
"return_month": "Apr",
"return_day": "16",
"max_price": 200,
"departure_airport": "JFK",
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"departure_day": "14",
"goal": "book",
"departure_month": "Apr",
"name": "George Martin",
"return_airport": "DTW"
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"customer: Hello, I am George Martin.",
"agent: Hello, how may I help you?",
"customer: Can you help me booking a flight ticket from JFK to DTW?",
"agent: Sure, when would you like to depart and return?",
"customer: I will start on 04/14 and return on 04/16.",
"agent: Do you want connecting fight?",
"customer: Yes, I need a break in my journey.",
"agent: Ok, please wait for a moment.",
"customer: Sure.",
"agent: We are glad to say that, we found a Spirit airline, flight number: 1017, price: 200 with one connection.",
"customer: Please proceed with the booking.",
"agent: Your flight ticket has been reserved.",
"customer: Thank you for your kind service.",
"agent: Thank you for choosing us."
] | {
"status": "book",
"name": "George Martin",
"flight": [
1017
]
} | [] | true |
{
"status": "no_reservation",
"name": "Pamela Hall",
"flight": []
} | {
"return_month": "Apr",
"return_day": "18",
"max_price": 1000,
"departure_airport": "CLT",
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"goal": "change",
"departure_month": "Apr",
"name": "Pamela Hall",
"return_airport": "MSP"
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"customer: Hello.",
"agent: Hello. How may I assist you?",
"customer: I want to change my existing reservation, can you please help me with this?",
"agent: Sure, may I know your name?",
"customer: I am Pamela Hall.",
"agent: We are sorry to inform you that, there is no reservation found with your name.",
"customer: Ok, no problem. Thank you for your information.",
"agent: Thank you."
] | {
"status": "no_reservation",
"name": "Pamela Hall",
"flight": []
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{
"button_name": "agent-end-conversation",
"field_name": "",
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] | true |
{
"status": "book",
"name": "Timothy Mitchell",
"flight": [
1025
]
} | {
"return_month": "May",
"return_day": "31",
"max_price": 1000,
"departure_airport": "DEN",
"max_connections": 1,
"departure_day": "29",
"goal": "book",
"departure_month": "May",
"name": "Timothy Mitchell",
"return_airport": "PHX"
} | [
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"customer: Hello.",
"agent: Hi. How may I help you?",
"customer: I want to visit South Mountain Park which is in Phoenix, so please can you book a ticket for me?",
"agent: Sure, I will help you please provide me airport cords & dates? May I know your name please?",
"customer: My location codes are from DEN to PHX, and travelling dates are from 05/29 to 05/31. My name is Timothy Mitchell. Make sure that connection limit should be 1.",
"agent: Frontier airline is matching your requirement with 1025 flight number, can I proceed for booking?",
"customer: Ok, proceed.",
"agent: Your booking is done.",
"customer: Than you for your service.",
"agent: Your booking is done.",
"customer: Thank you for your help.",
"agent: Thank you."
] | {
"status": "book",
"name": "Timothy Mitchell",
"flight": [
1025
]
} | [] | true |
{
"status": "book",
"name": "Edward Green",
"flight": [
1022
]
} | {
"return_month": "Feb",
"return_day": "14",
"max_price": 1000,
"departure_airport": "PHL",
"max_connections": 1,
"departure_day": "12",
"goal": "book",
"departure_month": "Feb",
"name": "Edward Green",
"return_airport": "ORD"
} | [
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"customer: Hello, I am Edward Green.",
"agent: Hello. How may I support you today?",
"customer: n Chicago, IL-ORD there is a work shop about the brief description, so I need to attend the workshop to gain More knowledge. Could you please help me with booking a flight ticket from PA-PHL?",
"agent: Sure, we are happy to help you. Could you please let me know if you need a connecting flight in between your journey?",
"customer: I need a lay by in between the journey which makes my journey comfortable.",
"agent: Kindly mention your planned travelling dates.",
"customer: I would like to attend work shop on 02/12 and return on 02/14.",
"agent: Can I know your fare preference?",
"customer: I can pay up to 1000.",
"agent: Thank you for sharing your journey details, please wait a moment.",
"customer: Sure.",
"agent: Thank you for being patient, we found a Delta airline matching your details with single connection and the fare 100.",
"customer: You can proceed with booking.",
"agent: Your ticket has been confirmed with the flight number-1022.",
"customer: Thank you for your support.",
"agent: Thank you for approaching you."
] | {
"status": "book",
"name": "Edward Green",
"flight": [
1022
]
} | [] | true |
{
"status": "no_flight",
"name": "Stephanie Miller",
"flight": []
} | {
"return_month": "Oct",
"return_day": "31",
"max_price": 200,
"departure_airport": "AUS",
"max_connections": 1,
"departure_day": "29",
"goal": "book",
"departure_month": "Oct",
"name": "Stephanie Miller",
"return_airport": "JFK"
} | [
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"customer: Hi.",
"agent: Hello, how may I assist you today?",
"customer: Help me in booking a flight form AUS to JFK?",
"agent: Sure, may I know your good name?",
"customer: I am Stephanie Miller.",
"agent: Could you please help me with your journey dates?",
"customer: I like to travel on Oct 29 to 31.",
"agent: Is there any connection limit?",
"customer: I prefer connecting flight.",
"agent: Do you have any more specifications?",
"customer: No.",
"agent: Sorry, there are no flights available as per your requirements.",
"customer: That's ok, thank you?",
"agent: Thank you for availing us."
] | {
"status": "no_flight",
"name": "Stephanie Miller",
"flight": []
} | [
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"field_value": "AUS",
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] | true |
{
"status": "book",
"name": "Amanda Lewis",
"flight": [
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} | {
"return_month": "Aug",
"return_day": "4",
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"departure_airport": "LGA",
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"goal": "book",
"departure_month": "Aug",
"name": "Amanda Lewis",
"return_airport": "MCO"
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"customer: Hello.",
"agent: Hello, how may I aid you?",
"customer: Amanda Lewis here. I would like to travel from LGA to MCO, can you help me?",
"agent: Sure, could you please provide your travelling dates to search for the flight?",
"customer: My trip dates are 08/02 and 08/04.",
"agent: Please be on hold, I will check the availability and get back to you.",
"customer: Sure.",
"agent: Ok, there is a flight 1013 in UA airline matching your details with price 100. Shall I proceed?",
"customer: Proceed to booking.",
"agent: Ok, your booking is done.",
"customer: Thanks for helping me.",
"agent: You are welcome, have a safe journey."
] | {
"status": "book",
"name": "Amanda Lewis",
"flight": [
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} | [] | true |
{
"status": "no_flight",
"name": "Cynthia Edwards",
"flight": []
} | {
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"departure_month": "May",
"name": "Cynthia Edwards",
"return_airport": "SEA"
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"customer: Hello.",
"agent: Hello.",
"customer: I'm Cynthia Edwards.",
"agent: How may I help you, Cynthia?",
"customer: I am planning to attend live concert at SEA, can you please help me with booking a flight ticket from DEN?",
"agent: Ok, may I know your journey dates please?",
"customer: Sure, I would like to take off on 05/02 and return back on 05/04.",
"agent: Please wait for a minute.",
"customer: Ok, but please make sure that the price limit does not exceed 200.",
"agent: Cynthia, there are no flights available due to heavy bookings.",
"customer: Ok, no issues. Thank you for checking.",
"agent: Thank you for choosing us, have a good day.",
"customer: You are welcome."
] | {
"status": "no_flight",
"name": "Cynthia Edwards",
"flight": []
} | [] | true |
{
"status": "no_reservation",
"name": "Michael Jones",
"flight": []
} | {
"return_month": "June",
"return_day": "28",
"max_price": 200,
"departure_airport": "LAS",
"max_connections": 1,
"departure_day": "26",
"goal": "cancel",
"departure_month": "June",
"name": "Michael Jones",
"return_airport": "ATL"
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"customer: Hello, I am Michael Jones.",
"agent: Hello. How may I help you?",
"customer: Due to bad weather my meeting at the United Nations, New York has been cancelled. Please cancel my flight reservation?",
"agent: Sorry, no reservation found with your name.",
"customer: Thanks for your information."
] | {
"status": "no_reservation",
"name": "Michael Jones",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Paul Edwards",
"flight": [
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} | {
"return_month": "Dec",
"return_day": "13",
"max_price": 200,
"departure_airport": "PHL",
"max_connections": 1,
"departure_day": "11",
"goal": "book",
"departure_month": "Dec",
"name": "Paul Edwards",
"return_airport": "IAD"
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"customer: Hello.",
"agent: Hello.",
"customer: Paul Edwards here.",
"agent: How can I assist you today?",
"customer: I need your help in booking of a flight ticket between PHL and IAD, can you please help me out with booking of a flight ticket?",
"agent: Sure, will you mention your travelling dates please?",
"customer: Ok, I am planning to move on 12/11 and please book my return ticket on 12/13.",
"agent: Please give me a moment.",
"customer: Take your time but try to bring a best flight in my route.",
"agent: Thanks for waiting, there is a flight with price 100 and the connections 1 is available.",
"customer: That's perfect, I am ok with this, you can proceed with booking.",
"agent: Your ticket is booked. The flight number is 1028 and the airline is Southwest.",
"customer: Thank you for your help in booking of my ticket, have a nice day.",
"agent: Welcome, have a great day."
] | {
"status": "book",
"name": "Paul Edwards",
"flight": [
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} | [] | true |
{
"status": "book",
"name": "Angela Jones",
"flight": [
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} | {
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"return_day": "1",
"max_price": 5000,
"departure_airport": "HOU",
"max_connections": 1,
"departure_day": "29",
"goal": "book",
"departure_month": "June",
"name": "Angela Jones",
"return_airport": "LGA"
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"customer: Hi, I am Angela Jones.",
"agent: Hello, how can I abet you today?",
"customer: Please help me in booking a plane ticket on 06/29 to attend a cultural event in my college.",
"agent: Sure, may I know when are you willing to return your trip?",
"customer: My return will be on 07/01.",
"agent: Can I have your airport codes?",
"customer: I want to leave from my nearest airport, Houston, HOU to reach New York, LGA.",
"agent: Do you need a connecting flight?",
"customer: I need a stopover in between my journey.",
"agent: Thank you for being patience, thee is a flight available with JetBlue airline, flight number 1015 with price 100 and a lay by.",
"customer: You can proceed with booking.",
"agent: Your booking is confirmed.",
"customer: Thank you for aiding me.",
"agent: Thank you for availing us."
] | {
"status": "book",
"name": "Angela Jones",
"flight": [
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} | [] | true |
{
"status": "book",
"name": "Brandon Parker",
"flight": [
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} | {
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"return_day": "24",
"max_price": 5000,
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"departure_day": "22",
"goal": "book",
"departure_month": "Mar",
"name": "Brandon Parker",
"return_airport": "OAK"
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"customer: Hello, Brandon Parker here.",
"agent: Hello Brandon, how may I assist you? Welcome to our ABC travelling agency.",
"customer: I think I am at right place, I need a flight ticket on 03/22, can you find any flight on that date?",
"agent: Sure, could you please help me with the further process for booking purpose.",
"customer: I would like to start my journey from the nearest airport location DCA and landing region is OAK to see the Royal Oak Memorial park which is very famous in Oakland.",
"agent: Ok, please wait for a moment.",
"customer: Sure.",
"agent: Could you please mention your return date for booking purpose.",
"customer: Sure, I prefer to return on 03/24. I am looking for a flight with 1 stop in my trip to meet my childhood friend in the journey.",
"agent: I find a flight with connection limit is 1 of cost 200, shall I proceed with this flight?",
"customer: Yes, do proceed.",
"agent: Your booking is done as per your travelling details.",
"customer: Thank you for your help in my reservation.",
"agent: You are welcome. Have a safe journey.",
"customer: Thank you."
] | {
"status": "book",
"name": "Brandon Parker",
"flight": [
1022
]
} | [] | true |
{
"status": "book",
"name": "Jessica Jackson",
"flight": [
1007
]
} | {
"return_month": "Mar",
"return_day": "27",
"max_price": 500,
"departure_airport": "PHL",
"max_connections": 1,
"departure_day": "25",
"goal": "book",
"departure_month": "Mar",
"name": "Jessica Jackson",
"return_airport": "SEA"
} | [
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"customer: Hi.",
"agent: Hello, how may I aid you?",
"customer: I am Jessica Jackson here, I want to reserve my ticket from PHL to SEA, can you please help me in this?",
"agent: Sure, can you please specify me your dates of travel?",
"customer: Sure, my planned dates of journey are from 03/25 to 03/27.",
"agent: Ok, please hold on for a moment.",
"customer: Sure, but please make sure that the price limit is 500.",
"agent: Ok, there is a flight 1007 in Frontier airline matching your details with price 100. Shall I proceed?",
"customer: Ok, please proceed.",
"agent: Ok, your booking is done.",
"customer: Thank you for your help in booking my ticket.",
"agent: You are welcome, have a safe journey."
] | {
"status": "book",
"name": "Jessica Jackson",
"flight": [
1007
]
} | [] | true |
{
"status": "no_flight",
"name": "Janet Nelson",
"flight": []
} | {
"return_month": "Jan",
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"customer: I am Benjamin Davis. Can you reserve me a flight ticket from MSP to SEA to attend a technical seminar?",
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"customer: I am Samuel White. Can you help me in booking from LAS to SFO, as there is a business meeting to attend at San Francisco?",
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"customer: I am eagerly waiting to go for trekking at Mount Bonnell with my friends in Austin, AUS. Can you help me for booking on 11/08?",
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"customer: After my trekking has been completed, I want to return with my friends on 11/10.",
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"customer: I am comfortable with any connection.",
"agent: Thank you for providing your details. Please wait a minute.",
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"agent: Thank you for being patient. We found a airline according to your specifications. Airline Southwest, flight number 1005 and price is 200.",
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"agent: Thank you for opting us."
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"agent: Hello, how may I guide you?",
"customer: I am planning to attend music concert at CLT, can you please help me with booking a flight ticket from DFW?",
"agent: Sure, can I know your preferable dates?",
"customer: Sure, I would like to take off on 12/03 and return on 12/05.",
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"agent: Hello, How best can I serve you the day?",
"customer: Myself Linda Campbell, can you please check the availability of flights on the route EWR to LAX?",
"agent: Sure, I will help you with that. For that, I need your travelling dates as planned before?",
"customer: Thank you. Sure, I am going on 01/28 and intend to back on 01/30.",
"agent: How much you can afford for your ticket?",
"customer: I can pay up to 500.",
"agent: Ok, please be on hold.",
"customer: Ok.",
"agent: We found a flight with Southwest airline, available on your dates of journey. Shall I proceed for booking?",
"customer: Please make it confirm for me.",
"agent: Your booking is done with flight number 1009, with fare 100.",
"customer: Thank you for your service.",
"agent: Thanks for visiting our Southwest airlines."
] | {
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} | [] | true |
{
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"agent: Have a great journey."
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"agent: Hello. How can I assist you?",
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"agent: Ok.",
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{
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"agent: May I know your name please?",
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"agent: Hello, how may I assist you today?",
"customer: I would like to book a flight ticket to Oakland to attend my sister's baby shower program, can you please help me with that?",
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"customer: Hello, I am Stephanie Carter.",
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"customer: I need a direct flight to New York, NY - EWR to participate in NBA tournament. Can you help me?",
"agent: Sure, we are gleeful to guide you. Can you please provide your reservation dates?",
"customer: Yes, my departure will be on 09/09 and return will be on 09/11.",
"agent: Ok, please share your source details.",
"customer: My origin is PA - PHL.",
"agent: Thanks for the details provided, please hold on for a moment.",
"customer: Ok.",
"agent: Thanks for your patience. Sorry, we did not find any direct flight based on your details.",
"customer: Ok, no issues. Thanks for the response.",
"agent: Thanks for opting our service, have a great day."
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{
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"customer: Myself Pamela Wilson.",
"agent: How may I assist you at this moment Pamela?",
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"agent: Thanks for the time. There is no reservation found on your name.",
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"agent: Thank you for approaching us.",
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"customer: Hello.",
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"customer: I want to book a flight ticket from DTW to meet my aunt at DCA, can you please help me out with booking?",
"agent: Sure, I am here to help you.",
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"customer: I have planned to travel on dates Nov 02 and 04.",
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{
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"customer: Hi.",
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"customer: I am Gary Jones.",
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"agent: Sure, I will help you. Can you tell me your nearest airport code from where you like to take off?",
"customer: Its a round trip ORD to ORD.",
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"customer: Sure.",
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"customer: Emma Gonzalez here. Can you book me a ticket from EWR to IAD?",
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"customer: Ok, I would like to travel on 01/20 and 01/22.",
"agent: I found a flight 1000 of UA airlines matches with your preferences, can I proceed?",
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{
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"customer: Hello, I am Christine Rodriguez.",
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"customer: I am planning to start on 09/28 and return back on 09/30.",
"agent: Flight-1000 is available for your trip with 1 connection at the cost of 100, can I proceed with booking your reservation?",
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{
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"customer: I want to cancel my recent reservation, as my health is not doing good. Can you please help me with it?",
"agent: Sure, please mention your name to check your reservation details in our database.",
"customer: My name is Mark Evans.",
"agent: Sorry, I did not find any reservation by your name in our database.",
"customer: Ok, no problem. Anyways, thank you.",
"agent: Thank you for choosing us."
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{
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"customer: Hi.",
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{
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"customer: Hi. I am Rebecca Green.",
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"customer: I made a reservation earlier to attend a get together party with my college friends. Due to some issues in college it got postponed. Can you help me in changing an existing reservation?",
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"agent: Sorry Rebecca Green, no reservation found on your name in our data list.",
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"agent: Thank you for approaching us, have a nice day.",
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