action
dict | intent
dict | timestamps
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35
| dialogue
sequencelengths 3
35
| expected_action
dict | search_info
listlengths 0
297
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{
"status": "no_flight",
"name": "John Clark",
"flight": []
} | {
"return_month": "Dec",
"return_day": "7",
"max_price": 200,
"departure_airport": "DCA",
"max_connections": 0,
"departure_day": "5",
"goal": "book",
"departure_month": "Dec",
"name": "John Clark",
"return_airport": "LGA"
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"customer: Hello.",
"agent: Hello, do you need any help from us?",
"customer: I am looking to book a flight ticket from DCA to LGA. Can you help me for that?",
"agent: Sure, could you please share your departure and arrival day?",
"customer: My travelling dates are Dec 05 and Dec 07.",
"agent: Ok, could I have your name please?",
"customer: My name is John Clark.",
"agent: Ok, do you need direct or connecting flight?",
"customer: I prefer to book a direct flight in my journey.",
"agent: Ok, do you have any other specifications?",
"customer: No.",
"agent: Sorry, there is no flight on your requested travelling dates.",
"customer: That's ok, thank you for checking.",
"agent: You are welcome, have a great day."
] | {
"status": "no_flight",
"name": "John Clark",
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{
"button_name": "top-book-flight",
"field_name": "",
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"button_name": "",
"field_name": "from_city",
"field_value": "DCA",
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{
"button_name": "",
"field_name": "to_city",
"field_value": "LGA",
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{
"button_name": "",
"field_name": "departure_day",
"field_value": "12/05",
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{
"button_name": "",
"field_name": "return_day",
"field_value": "12/07",
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{
"button_name": "",
"field_name": "flight_search_submit",
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"button_name": "",
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"field_name": "customer-final-action",
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{
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"field_name": "",
"field_value": "",
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] | true |
{
"status": "no_flight",
"name": "Sandra Mitchell",
"flight": []
} | {
"return_month": "July",
"return_day": "21",
"max_price": 500,
"departure_airport": "MCO",
"max_connections": 1,
"departure_day": "19",
"goal": "book",
"departure_month": "July",
"name": "Sandra Mitchell",
"return_airport": "DTW"
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"customer: Hello, I am Sandra Mitchell.",
"agent: Hello, how may I assist you?",
"customer: I need to book a flight ticket with single connection, Can you help me for booking a flight ticket please?",
"agent: Sure, I will help you. May I know your origin and destination points?",
"customer: My source point is FL-MCO to MI-DTW.",
"agent: Can you share your journey dates?",
"customer: I would like to travel on 07/19 to 07/21. I need price limit with in 500.",
"agent: Ok, please wait for a minute.",
"customer: Sure.",
"agent: Thanks for waiting, we could not found any flights for you.",
"customer: Ok, no problem. Thanks for your information.",
"agent: Thanks for choosing us."
] | {
"status": "no_flight",
"name": "Sandra Mitchell",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Patricia Young",
"flight": [
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} | {
"return_month": "Oct",
"return_day": "20",
"max_price": 5000,
"departure_airport": "LAX",
"max_connections": 1,
"departure_day": "18",
"goal": "book",
"departure_month": "Oct",
"name": "Patricia Young",
"return_airport": "AUS"
} | [
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"customer: Hello, I am Patricia Young.",
"agent: Hello, how may I help you?",
"customer: Can you please book a ticket from LAX to AUS?",
"agent: Sure. Please share your journey dates.",
"customer: Sure, I would like to go on 10/18 and return back on 10/20.",
"agent: Can I have a moment please?",
"customer: Ok, ensure it is a connecting flight.",
"agent: There is a connecting flight available with AA airline, shall I book it?",
"customer: Ok, please proceed for further.",
"agent: Your booking is done with flight number 1029. Happy journey.",
"customer: Thank you for booking.",
"agent: You are welcome. Thank you for reaching us, have a nice day.",
"customer: Welcome."
] | {
"status": "book",
"name": "Patricia Young",
"flight": [
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]
} | [] | true |
{
"status": "book",
"name": "Scott White",
"flight": [
1020
]
} | {
"return_month": "Dec",
"return_day": "7",
"max_price": 5000,
"departure_airport": "HOU",
"max_connections": 1,
"departure_day": "5",
"goal": "book",
"departure_month": "Dec",
"name": "Scott White",
"return_airport": "MCO"
} | [
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"customer: Hi.",
"agent: Hello, how may I be of your help?",
"customer: I am Scott White and I want to book a flight ticket to FL-MCO.",
"agent: Sure, can you please provide your travel dates?",
"customer: I will start on 12/05 and my return date will be 12/07.",
"agent: Do you have any reservation on connection limit?",
"customer: I need a connecting flight.",
"agent: Ok, please let me know your source airport code.",
"customer: I will board at TX-HOU.",
"agent: Please wait for a moment.",
"customer: Ok.",
"agent: Thanks for being wait. We found a Southwest airline according to your specifications with flight number 1020 and price is 100.",
"customer: You can proceed with this airline.",
"agent: Your reservation is done.",
"customer: Thank you for your service.",
"agent: Thank you for choosing us and have a nice day."
] | {
"status": "book",
"name": "Scott White",
"flight": [
1020
]
} | [] | true |
{
"status": "book",
"name": "Margaret Jackson",
"flight": [
1017
]
} | {
"return_month": "Mar",
"return_day": "2",
"max_price": 500,
"departure_airport": "DEN",
"max_connections": 1,
"departure_day": "29",
"goal": "book",
"departure_month": "Feb",
"name": "Margaret Jackson",
"return_airport": "BOS"
} | [
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"customer: Hello, I am Margaret Jackson.",
"agent: Hello, how can I serve you today?",
"customer: I am planning to visit BOS for attending an conference. Can you please help me in that?",
"agent: Sure, we will help you. Can you please share your dates of travelling?",
"customer: My travelling dates are 02/29 to 03/02.",
"agent: Is there any more specifications?",
"customer: My price limit is 500. I want a flight with single connection.",
"agent: From where you want to book a ticket?",
"customer: My source point is DEN.",
"agent: Ok, please hold a moment. let me search a flight for you.",
"customer: Ok.",
"agent: Thanks for waiting. We are pleased to inform you that, we have found a UA airlines, having single connection and the price is 200. Shall I proceed with 1017 flight number?",
"customer: Yes, you please proceed with it.",
"agent: Your ticket has been reserved.",
"customer: Thank you for your service.",
"agent: Thank you for reaching us. Have a great day."
] | {
"status": "book",
"name": "Margaret Jackson",
"flight": [
1017
]
} | [] | true |
{
"status": "no_reservation",
"name": "Emily White",
"flight": []
} | {
"return_month": "May",
"return_day": "26",
"max_price": 500,
"departure_airport": "PHX",
"max_connections": -1,
"departure_day": "24",
"goal": "cancel",
"departure_month": "May",
"name": "Emily White",
"return_airport": "MSP"
} | [
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"customer: Hello.",
"agent: Hello, how best I can aid you today?",
"customer: I would like to cancel my recent reservation because my brother marriage was postponed, can you help me?",
"agent: Sure, I am glad to help you with cancellation.",
"customer: Thank you.",
"agent: Can you please mention your name to check with your previous reservation?",
"customer: I am Emily White.",
"agent: Ok, please wait for a couple of minutes.",
"customer: Sure.",
"agent: Thanks for your time, there was no active reservation found on your name to cancel it.",
"customer: That's ok, thank you for checking.",
"agent: Thank you for approaching us."
] | {
"status": "no_reservation",
"name": "Emily White",
"flight": []
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] | true |
{
"status": "book",
"name": "Donna Anderson",
"flight": [
1008
]
} | {
"return_month": "Aug",
"return_day": "29",
"max_price": 200,
"departure_airport": "PHX",
"max_connections": 1,
"departure_day": "27",
"goal": "book",
"departure_month": "Aug",
"name": "Donna Anderson",
"return_airport": "EWR"
} | [
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"customer: Hello, I am Donna Anderson.",
"agent: Hello, how can I serve you?",
"customer: I need to book a flight ticket from PHX-EWR to meet my friend, can you please help me with that?",
"agent: Sure, may I know your travelling dates?",
"customer: My journey dates are from 08/27 to 08/29.",
"agent: Do you need any other specifications?",
"customer: Yes, I need a halt.",
"agent: Ok, please wait a moment.",
"customer: Ok.",
"agent: There is a flight found with Delta airline of flight number 1008 and fare is 300. Shall I proceed for booking?",
"customer: Ok, please proceed.",
"agent: Your ticket has been booked.",
"customer: Thanks for your service.",
"agent: Thank you for connecting us."
] | {
"status": "no_flight",
"name": "Donna Anderson",
"flight": []
} | [] | false |
{
"status": "no_reservation",
"name": "Christopher Wright",
"flight": []
} | {
"return_month": "Nov",
"return_day": "12",
"max_price": 1000,
"departure_airport": "IAH",
"max_connections": 1,
"departure_day": "10",
"goal": "cancel",
"departure_month": "Nov",
"name": "Christopher Wright",
"return_airport": "DFW"
} | [
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"customer: Hi.",
"agent: Hello.",
"customer: I am Christopher Wright.",
"agent: How can I assist you?",
"customer: Can you help me in cancelling my recent reservation?",
"agent: Sure, I will help you. Please, wait a minute.",
"customer: Sure.",
"agent: Thank you for waiting. There is no reservation found on your name to proceed for cancellation.",
"customer: Ok, No issues. Thank you.",
"agent: Thank you for approaching us."
] | {
"status": "no_reservation",
"name": "Christopher Wright",
"flight": []
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{
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] | true |
{
"status": "book",
"name": "Amy Gonzalez",
"flight": [
1018
]
} | {
"return_month": "Jan",
"return_day": "3",
"max_price": 5000,
"departure_airport": "HOU",
"max_connections": 1,
"departure_day": "1",
"goal": "book",
"departure_month": "Jan",
"name": "Amy Gonzalez",
"return_airport": "MCO"
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"customer: Hello.",
"agent: Hello, how may I assist you?",
"customer: Myself Amy Gonzalez.",
"agent: Glad to meet you Amy.",
"customer: I am having a business meeting in MCO, can you help in finding a flight for me?",
"agent: Sure, I'm happy to help you. Can you please share your journey dates?",
"customer: Sure, my travelling dates are from 01/01 till 01/03.",
"agent: Ok, can you help me providing your source and destination airport codes?",
"customer: My airport codes are from HOU to MCO.",
"agent: Ok, hold on for a moment please. Let me check the best flight available for you.",
"customer: Ok, take your own time and search a best flight for me.",
"agent: I found a flight for you with Southwest airline and it costs you 100. Shall I proceed to reserve a seat in this flight?",
"customer: Please book it.",
"agent: Your ticket has been booked with 1018 flight number.",
"customer: Thank you for the help.",
"agent: It's my job Amy. Thank you for reaching us. Have a safe flight.",
"customer: Welcome."
] | {
"status": "book",
"name": "Amy Gonzalez",
"flight": [
1018,
1021
]
} | [] | true |
{
"status": "book",
"name": "Andrew Rodriguez",
"flight": [
1016
]
} | {
"return_month": "Nov",
"return_day": "27",
"max_price": 1000,
"departure_airport": "DCA",
"max_connections": 1,
"departure_day": "25",
"goal": "book",
"departure_month": "Nov",
"name": "Andrew Rodriguez",
"return_airport": "MSP"
} | [
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"customer: Hello.",
"agent: Hello. How can I assist you today?",
"customer: I would like to travel form DCA to MSP.",
"agent: Ok, can you please provide me your good name?",
"customer: My name is Andrew Rodriguez.",
"agent: Let me know your travel dates please.",
"customer: My travel dates will be 11/25 to 11/27.",
"agent: Please give me a moment. Thank you for waiting. I have found a flight as per your dates.",
"customer: Can you check if there is availability of 1 connection, and price limit can be upto 1000.",
"agent: Flight 1016 of South West airlines with connection as 1. The price is 100. Shall I confirm it?",
"customer: Can you book me a ticket for that.",
"agent: Sure, your ticket has booked.",
"customer: Thanks for your service.",
"agent: Thank you for choosing us. Have a safe journey.",
"customer: Thanks.",
"agent: Your welcome."
] | {
"status": "book",
"name": "Andrew Rodriguez",
"flight": [
1016
]
} | [] | true |
{
"status": "book",
"name": "Jonathan Walker",
"flight": [
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]
} | {
"return_month": "Jan",
"return_day": "24",
"max_price": 500,
"departure_airport": "ORD",
"max_connections": 1,
"departure_day": "22",
"goal": "book",
"departure_month": "Jan",
"name": "Jonathan Walker",
"return_airport": "EWR"
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"customer: Hello, I am Jonathan Walker.",
"agent: Hello, how may I oblige you today?",
"customer: I would like to attend arts and crafts festival to exhibit my crafts at New York, NY-EWR. Could you please help me with booking a plane ticket from Chicago, IL-ORD?",
"agent: Sure, can you please provide me your landing point?",
"customer: I need to fly on 01/22 and return on 01/24.",
"agent: Do you need any other requirements?",
"customer: I need a single connection in between the journey.",
"agent: Just hold a moment, let me check with the airlines and revert to you.",
"customer: Sure,.",
"agent: We found a flight with AA airlines of flight 1013. Shall I proceed?",
"customer: Yes, please proceed with booking.",
"agent: Your reservation has been done successfully.",
"customer: Thank you for the service.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Jonathan Walker",
"flight": [
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]
} | [] | true |
{
"status": "book",
"name": "Amy Clark",
"flight": [
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]
} | {
"return_month": "Sept",
"return_day": "1",
"max_price": 500,
"departure_airport": "IAH",
"max_connections": 1,
"departure_day": "30",
"goal": "book",
"departure_month": "Aug",
"name": "Amy Clark",
"return_airport": "LAX"
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"customer: Hello. I am Amy Clark.",
"agent: Hello, how may I be at your service for the day?",
"customer: I want to make a reservation as I have planned to meet my family on 08/31, could you please help me to book a ticket on 08/30.",
"agent: Please mention your boarding point.",
"customer: My boarding point is IAH.",
"agent: What is your return date?",
"customer: I would like to return on 09/01.",
"agent: Kindly share your landing point.",
"customer: I want to land at LAX.",
"agent: Flight with 1 connection of price 100 in Frontier airline is available for you.",
"customer: It is good, please book it.",
"agent: Ticket is confirmed with 1019 flight.",
"customer: Thank you.",
"agent: Thank you for availing us."
] | {
"status": "book",
"name": "Amy Clark",
"flight": [
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]
} | [] | true |
{
"status": "no_reservation",
"name": "Daniel Nelson",
"flight": []
} | {
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"return_day": "21",
"max_price": 200,
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"departure_day": "19",
"goal": "change",
"departure_month": "Mar",
"name": "Daniel Nelson",
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"customer: Hi.",
"agent: Hello. Welcome to our agency, how may I help you?",
"customer: My football match was postponed and I want to cancel my reservation, can you help you?",
"agent: Ok, may I know your name to check the status?",
"customer: Change my reservation. Myself Daniel Nelson.",
"agent: Nelson, there are no active reservations found with your details.",
"customer: No problem.",
"agent: Thank you for choosing our agency.",
"customer: Thanks for checking.",
"agent: Have a good day."
] | {
"status": "no_reservation",
"name": "Daniel Nelson",
"flight": []
} | [] | true |
{
"status": "book",
"name": "Angela Parker",
"flight": [
1010
]
} | {
"return_month": "June",
"return_day": "27",
"max_price": 200,
"departure_airport": "BOS",
"max_connections": -1,
"departure_day": "25",
"goal": "book",
"departure_month": "June",
"name": "Angela Parker",
"return_airport": "LAS"
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"customer: Hello.",
"agent: Hello, how may I help you?",
"customer: Angela Parker here. I would like to visit LAS to meet my friend, can you help me to book a flight ticket from BOS?",
"agent: Sure, can I know your travelling dates?",
"customer: My travelling dates are 25 and 27 of June.",
"agent: Would you like to prefer direct flight or connecting flight?",
"customer: I am comfortable with both connecting.",
"agent: We found a direct flight from Frontier airline and the fare is 200 with an economy class.Shall I proceed?",
"customer: Please proceed to booking.",
"agent: Your ticket is booked with 1010 flight number.",
"customer: Thanks for helping me.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Angela Parker",
"flight": [
1010
]
} | [] | true |
{
"status": "book",
"name": "George Garcia",
"flight": [
1009
]
} | {
"return_month": "Feb",
"return_day": "12",
"max_price": 500,
"departure_airport": "LAS",
"max_connections": 1,
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"agent: Yes, you are at right place. Welcome to flight booking agency.",
"customer: Thank you.",
"agent: In which way I can assist you at this moment?",
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"customer: Hello.",
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"customer: I am Eric Hernandez. I want to book a ticket from LGA to MCO to attend seminar, can you help me in booking?",
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"agent: I found a flight 1013 of Spirit airlines matches with your preferences, can I proceed?",
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"agent: Hello.",
"customer: My name is Brian Baker.",
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"customer: I would like to book a flight ticket on dates from 10/03 to 10/05.",
"agent: Ok Brian, please provide the airport codes?",
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"agent: Thank you, have a nice day."
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{
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"agent: Hello. How may I assist you today?",
"customer: Myself Amy Garcia.",
"agent: Nice to meet you Amy.",
"customer: I want to book a ticket from SFO to SEA, to see the Museum of Flight. Can you help me?",
"agent: Sure, please provide your travelling dates.",
"customer: Sure, my travel dates are 10/04 and 10/06.",
"agent: Based on your request there is a flight for you with airline Frontier and connection is 1.",
"customer: Yes, you can.",
"agent: Your ticket has been booked with your name.",
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"agent: It's my pleasure, have a safe journey."
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"customer: I would like to visit Las Vegas for a business meeting, can you please help me out with booking of a flight ticket?",
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"customer: Thank you.",
"agent: May I know your travelling dates please?",
"customer: Sure, I am planning to move on 06/20 and please book my return ticket on 06/22.",
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"customer: Sure, my itinerary dates are on 11/24 and return on 11/26.",
"agent: I found a flight 1013 of Hawaiian airlines matches with your preferences, can I proceed?",
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"agent: Thank you, have a good day."
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"customer: Hello.",
"agent: Hello, how can I guide you for today?",
"customer: I am planning to meet my uncle, can you help me in booking a ticket?",
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"customer: I am departing on December 12/15 and want to return on 12/17.",
"agent: Can you please provide your source and destination airport codes?",
"customer: My nearest airport is Atlanta ATL airport and land in Houston HOU airport.",
"agent: May I know your name?",
"customer: My name is Daniel Wright.",
"agent: Please give me a minute, I will check the availability of flights on this route.\\.",
"customer: Ok, take your time.",
"agent: There is a flight with ticket fare 100 in Delta airlines with a stopover. Is it ok for you?",
"customer: The service of Delta airlines is good, so I want to travel in this airlines, please proceed for booking.",
"agent: Your booking is confirmed with flight number 1004.",
"customer: Thank you for your help.",
"agent: Thank you for contacting us, have a nice day."
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{
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"customer: Could you please book a flight ticket to MCO from LAS?",
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"customer: I want to travel on Nov 27 and return on Nov 29.",
"agent: Do you have any preference?",
"customer: I prefer a normal cost airline. I want to return in the evening.",
"agent: Connecting flight can be booked with airline Delta for price 100 having flight number 1012. Shall I book a ticket?",
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{
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"customer: Hello.",
"agent: Hello, how can I help you today?",
"customer: I am looking to book a flight ticket from PHL to DEN. Can you help me for that?",
"agent: Sure, On which dates would you like me to book a flight ticket for you?",
"customer: My travelling dates are Dec 22 and Dec 24.",
"agent: On what name, do I need to reserve your ticket?",
"customer: My name is Matthew Hall.",
"agent: Let me know your connection limit?",
"customer: I prefer to book a direct flight in my journey.",
"agent: Do you have any other requirements?",
"customer: No.",
"agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions.",
"customer: That's ok, thank you for checking.",
"agent: Thank you for choosing us."
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{
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"customer: Hello,.",
"agent: Hello.",
"customer: I am Susan Harris.",
"agent: How can I assist you today?",
"customer: Can you help me in booking a flight ticket from CLT to LAS?",
"agent: Sure, will you mention your travelling dates please?",
"customer: I want to travel on 02/10, and need to catch return flight on 02/12.",
"agent: Do you have any specifications?",
"customer: Make sure to check a flight with in a price limit of 200.",
"agent: Please give me a moment.",
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"customer: Thanks for the help.",
"agent: Welcome, have a great day."
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{
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"customer: Hello.",
"agent: Hello, How can I help you?",
"customer: Can you please help me in booking a flight ticket from LAX to IAD?",
"agent: Sure, May I know your travelling dates?",
"customer: I would like to fly on Jan 26 and return on Jan 28.",
"agent: Do you have any connection limit?",
"customer: I need a single connection.",
"agent: Any other preferences?",
"customer: No.",
"agent: May I know your name?",
"customer: Myself Debra Davis.",
"agent: You have a connecting flight 1012 in Frontier airlines and price 100, Shall I proceed?",
"customer: You can proceed to booking.",
"agent: Your ticket has been booked.",
"customer: Thank you.",
"agent: Thank you."
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{
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} | {
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"name": "Brenda Mitchell",
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"customer: Hello, I am Brenda Mitchell.",
"agent: Hello, How can I aid you?",
"customer: I am planning for a holiday trip at Minneapolis, can you please reserve a flight ticket?",
"agent: Sure,. Kindly mention your travelling dates?",
"customer: My travelling dates are from 08/03 to 08/05. I want a single connection.",
"agent: Ok, May I know your airport codes?",
"customer: My arrival airport code is MN-MSP and departure airport code is FL-MCO.",
"agent: Do you have any price limit?",
"customer: Please make sure that price should be 1000.",
"agent: Ok, there is a flight with price 200 and connection 1 matching your dates. Shall I proceed for booking?",
"customer: Please provide the airline and flight number.",
"agent: The flights details are AA airline with flight number 1006.",
"customer: Ok, please confirm my booking for AA airline.",
"agent: Your ticket has been reserved.",
"customer: Thank you for helping me in reservation.",
"agent: Thank you for reaching us. Have a pleasant journey."
] | {
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} | [] | false |
{
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"name": "Michelle Campbell",
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"agent: Hello, how can I support you today?",
"customer: I want to book a flight ticket to Atlanta with price under 200, can you please help me with it?",
"agent: Sure, could you please provide me your planned travel dates?",
"customer: Travel dates are 11/13 and 11/15.",
"agent: Please provide me your source and destination codes.",
"customer: Airport codes are MCO-ATL.",
"agent: We are glad to say that, we found an airline: Frontier, flight number: 1029 with a single connection and price is 100.",
"customer: You can proceed with booking.",
"agent: Your flight ticket has been reserved.",
"customer: Thanks for the help."
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{
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"agent: Hello. How can I aid you?",
"customer: I am Lisa baker.",
"agent: Good Evening, Lisa.",
"customer: I want to travel from PHL to DCA, can you help in booking a ticket?",
"agent: Sure, may I know your journey dates please?",
"customer: My date of journey is on 01/21 to 01/23.",
"agent: Ok, give me a moment. Lisa, I have found an available ticket for you with Southwest airline of 1003 flight. Can I proceed?",
"customer: Proceed for booking.",
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"customer: Thank you for helping me.",
"agent: Thank you for contacting us, have a safe journey."
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{
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"agent: Hello. How can I help you?",
"customer: I have a plan to visit Chicago, IL-ORD. Please help me to search for the flights.",
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"customer: The origin airport is NV-LAS. My planned travelling dates are 06/15 and 06/17.",
"agent: Give me a moment.",
"customer: Can you please check for the flight with connection 1 and cost should not exceed 1000.",
"agent: Basis on your details, I got a flight. Can I proceed booking it?",
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"agent: Sure, can I know your name please?",
"customer: My name is Emily Hill.",
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{
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"customer: Hello.",
"agent: Hello, how may I guide you?",
"customer: I am Elizabeth Wright. I would like to book a ticket to Chicago, can you please help me out?",
"agent: Sure, may I know your trip dates?",
"customer: I am travelling on these dates 05/26 and 05/28.",
"agent: Ok, please tell me your source and destination codes.",
"customer: I am flying from EWR to ORD.",
"agent: The JetBlue airline with flight number 1022 is available having price as 200 and connection as 1. Shall I proceed?",
"customer: Sure, you can proceed with this flight.",
"agent: Ok, your reservation is confirmed.",
"customer: Thank you for your services.",
"agent: My pleasure."
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{
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"agent: Hello. How can I assist you now?",
"customer: Owing to an emergency I want to cancel my reservation, can you help me?",
"agent: Sure, I will help you with that. May I know your name please?",
"customer: Myself Angela Jackson.",
"agent: Sorry Angela, there is no reservation found on your name.",
"customer: No problem, thanks for checking.",
"agent: Thank you for approaching us, have a nice day."
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"field_name": "",
"field_value": "",
"timestmamp": 1526491510823
}
] | true |
{
"status": "no_reservation",
"name": "Catherine Davis",
"flight": []
} | {
"return_month": "Nov",
"return_day": "6",
"max_price": 5000,
"departure_airport": "ATL",
"max_connections": 1,
"departure_day": "4",
"goal": "cancel",
"departure_month": "Nov",
"name": "Catherine Davis",
"return_airport": "SFO"
} | [
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] | [
"customer: Hello.",
"agent: Hello. Is there anything specific that you would like me to help you with?",
"customer: Yes, I just want to cancel my recently done reservation, because of cancellation of my trip. Can you please help me in this?",
"agent: Sure, I am happy to help you. Give me a second.",
"customer: Sure, I'm Catherine Davis here.",
"agent: I am sorry to inform that there is no reservation found on your name.",
"customer: No problem.",
"agent: Thank you for providing me with your details.",
"customer: You are welcome. Thank you."
] | {
"status": "no_reservation",
"name": "Catherine Davis",
"flight": []
} | [] | true |