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{
"status": "book",
"name": "Brain Baker",
"flight": [
1009
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"return_day": "30",
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"departure_airport": "DTW",
"max_connections": 1,
"departure_day": "28",
"goal": "book",
"departure_month": "July",
"name": "Brian Baker",
"return_airport": "DCA"
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"customer: Hi.",
"agent: Hello. How may I assist you today?",
"customer: I am Brian Baker.",
"agent: Baker, what can I do for you?",
"customer: Could you please help me to book a flight to DCA from DTW?",
"agent: Sure, may I know your trip dates?",
"customer: Sure, my journey dates are from 07/28 to 07/30.",
"agent: Baker, I found AA airline with 1 connection. Can I proceed for booking?",
"customer: Ok, please proceed.",
"agent: Your ticket is confirmed with flight number 1009.",
"customer: Thank you.",
"agent: Thank you for contacting us. Have a good day."
] | {
"status": "book",
"name": "Brian Baker",
"flight": [
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{
"status": "no_flight",
"name": "Kathleen Carter",
"flight": []
} | {
"return_month": "July",
"return_day": "15",
"max_price": 5000,
"departure_airport": "HOU",
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"goal": "book",
"departure_month": "July",
"name": "Kathleen Carter",
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"customer: Hello.",
"agent: Hello.",
"customer: Myself Kathleen Carter.",
"agent: How may I help you?",
"customer: I am looking for a flight from HOU to IAD, can you help me in booking the flight ticket?",
"agent: Please provide your travel dates.",
"customer: Sure, my travel dates are 07/13 and 07/15.",
"agent: Sorry, no flights found for your travel dates.",
"customer: That's ok, no problem. Thank you for the information.",
"agent: Thanks."
] | {
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"name": "Kathleen Carter",
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{
"status": "no_flight",
"name": "Jessica Rodriguez",
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"departure_month": "Apr",
"name": "Jessica Rodriguez",
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"customer: Hello.",
"agent: Hello, How can I serve you?",
"customer: I want to attend a Seminar in Houston. Can you please help me for booking the flight ticket?",
"agent: Sure, May I know the travelling dates?",
"customer: My travelling dates are Apr 07 and Apr 09.",
"agent: Please help me with your journey codes.",
"customer: My airport codes are DFW and HOU.",
"agent: Do you have any connection limit?",
"customer: I prefer single connecting flight.",
"agent: Is there any other requirements?",
"customer: I prefer economy class.",
"agent: May I know your name?",
"customer: My name is Jessica Rodriguez.",
"agent: Sorry, No flights found with your preferable dates.",
"customer: Anyway, thanks for the information.",
"agent: Thank you for opting us."
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{
"status": "no_flight",
"name": "Charles Hall",
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"return_day": "6",
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"departure_airport": "HOU",
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"goal": "book",
"departure_month": "Dec",
"name": "Charles Hall",
"return_airport": "SFO"
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"customer: Hello, I am Charles Hall.",
"agent: Hello, shall I help you today?",
"customer: I want to travel from Houston to San Francisco for a vacation, can you please book a ticket with fare 5000?",
"agent: Sure, help me with your travel dates.",
"customer: Journey starts from 12/04 to 12/06.",
"agent: May I know your journey airport codes?",
"customer: Source: HOU and destination: SFO.",
"agent: Ok, hold on.",
"customer: Sure.",
"agent: May I know your connection limit?",
"customer: I need connecting flight.",
"agent: Sorry, we have a direct flight for your destination.",
"customer: Don't proceed.",
"agent: Ok.",
"customer: Thank you.",
"agent: Thank you for reaching us."
] | {
"status": "book",
"name": "Charles Hall",
"flight": [
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{
"status": "no_reservation",
"name": "Jessica Wilson",
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"return_day": "29",
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"goal": "cancel",
"departure_month": "Oct",
"name": "Jessica Wilson",
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"customer: Hi.",
"agent: Hello, how may I assist you?",
"customer: Can you please cancel my recent reservation due to cancel of my trip?",
"agent: Sure, may I know your good name please?",
"customer: My name is Jessica Wilson.",
"agent: Please wait for a moment.",
"customer: Sure.",
"agent: Sorry, there is no reservation found on your name in our database to cancel.",
"customer: Not a problem, thank you.",
"agent: Thank you for reaching us."
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"status": "no_reservation",
"name": "Jessica Wilson",
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{
"status": "no_flight",
"name": "Janet Davis",
"flight": []
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"name": "Janet Davis",
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"customer: Hello.",
"agent: Hello, how can I aid you?",
"customer: Can you please help me to book a flight ticket from EWR to ATL?",
"agent: Sure, can you please let me know your trip dates?",
"customer: My travelling dates are Apr 22 to Apr 24.",
"agent: Do you have any connection limit preference?",
"customer: I need a single connection of flight.",
"agent: Do you have any other specifications?",
"customer: I want to depart in the afternoon with business class.",
"agent: Could you help me with your name please?",
"customer: Janet Davis here.",
"agent: Sorry, there is no flight available for the mentioned dates.",
"customer: No problem, thank you.",
"agent: Thank you for reaching us."
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{
"status": "book",
"name": "Patricia Wilson",
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"name": "Patricia Wilson",
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"customer: Hello.",
"agent: Hello.",
"customer: I am Patricia Wilson.",
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"customer: I planned to attend for a meeting in DFW, can you please help me to book a flight ticket from OAK?",
"agent: Sure, I am here to help you. Would you please provide me your trip dates?",
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"customer: Sure.",
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"customer: Thank you for your service.",
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{
"status": "book",
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"customer: Hello. I am Frank Clark here.",
"agent: Hello. How may I help you? Nice to meet you Frank.",
"customer: I need to book my ticket from LAX to IAD. Can you please help me with booking a flight ticket?",
"agent: Sure, please tell me your travel dates?",
"customer: My travel dates are from Feb 26 to Feb 28.",
"agent: Do you need any other specifications?",
"customer: I need a connecting flight in my journey and my depart time is morning.",
"agent: Ok. Thanks for your patience. I have found Jet blue airlines which flies with one connection. It departs at 03:00 PM and arrives at 07:00 AM. Can I book it?",
"customer: Please make sure that, my depart time should be morning.",
"agent: Yes, I have confirmed your flight ticket. Sorry it is at 03.00 AM.",
"customer: Ok, please proceed with booking.",
"agent: Yes, I have confirmed your flight ticket in Jet blue airlines which is departing at 03.00 AM.",
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{
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"customer: Hello.",
"agent: Hello. How may I help you?",
"customer: I am Elizabeth Campbell. Can you help me booking a flight ticket from IAH to MCO?",
"agent: Sure, I will do that for you. Please help me with your travel dates.",
"customer: I will start on Apr, 27 and return on Apr, 29.",
"agent: Ok, please be on hold for a while.",
"customer: Sure.",
"agent: Sorry, there is no flight available on your preferred travel dates.",
"customer: No problem, thank you for the information.",
"agent: You are welcome and thank you for contacting us."
] | {
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{
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"agent: Is there any connection limit?",
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{
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"customer: Hi, I am Shirley Clark.",
"agent: Hello, how can I help you?",
"customer: Please assist me in making a reservation with flight having single connection from Atlanta, ATL to Houston, HOU.",
"agent: Sure. Can I know your price limit?",
"customer: I can afford only 200.",
"agent: When you are planning to travel?",
"customer: My trip dates are from 06/17 to 06/19.",
"agent: Thanks for waiting.",
"customer: Ok.",
"agent: Unfortunately, there were no flights available with your requirements.",
"customer: No problem, thank you for the information.",
"agent: Thank you for approaching us."
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{
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"customer: I am Carol Evans.",
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"customer: Thank you.",
"agent: Where would you like to start from?",
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"agent: Thank you."
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"agent: Sorry, there is no active reservation found with your name.",
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