licensing the Orange Label Flash Card only.] New Section 4
is added to the Distributor Product Group Attachment for Enterprise
Communications Products with respect to this Product Appendix and may be found
in Exhibit 1.
Unless modified, amended, or supplemented by this Product Appendix, all terms
and conditions of Distributor Master Terms and Conditions remain in effect.
Distributor Product Appendix: Avaya Enterprise Communications Products
DEFINITY ONETM Communications System
A.
Products and Related Software
DEFINITY ONETM Communication System is a family of products, which consist of the
following:
DEFINITY G3si Software
IntuityTM AUDIX®
6400, 6200 AND 8400 Series Voice Terminals
Basic Call Management Systems
CentreVu Call Management Systems
Standby Power Systems
***Refer to the DEFINITY ONETM product section of the BusinessPartner WEB site
for a complete listing of products.
Avaya product coding for DEFINITY ONETM is described in DEFINITY ONETM product
documentation posted on the BusinessPartner Website
B.
Training
Distributor shall provide and consistently maintain a staff of adequately
trained and competent sales personnel, knowledgeable of the specifications,
features, and advantages of the Avaya Products and Software. Such personnel
shall be made aware of the restrictions on use of Avaya information as set forth
in the Distributor Agreement (Use of Confidential Information). Prior to
executing this Product Appendix, Avaya will have provided Distributor with
initial Sales, and Technical Training. Distributor represents that this training
has been completed by its' sales and support personnel. Distributor acknowledges
that continuing authorization to sell DEFINITY ONETM product is contingent on
Distributor maintaining the required trained personnel on staff. Avaya may, at
its sole option, offer training in person, through remote learning media,
through interactive materials on the Avaya World Wide Web site, or through other
self-learning devices.
Technical training will address configuration, networking, integration,
installation and troubleshooting issues. Technical training will be made
available at prevailing prices. The training will be offered at an Avaya
facility or via electronic media periodically during the year. If new DEFINITY
ONETM product releases are introduced, they may be added to this Product Appendix
by mutual agreement. Avaya will require Distributor to complete Update training
before being authorized to sell each new release.
Training requirements for DEFINITY ONETM are as follows:
1. Distributor will maintain a minimum of (1) technical person who has completed
the DEFINITY ONETM technical training program
2. Distributor agrees to have personnel, who are designated for DEFINITY ONETM
sales training program
3. Distributor agrees to have personnel, who are designated for DEFINITY ONETM
technical or sales training, attend the recommended / mandatory prerequisite
training programs.
4. Distributor also agrees to meet any required prerequisite "general"
convergence training that may be established from time to time by Avaya.
C.
Professional Certifications
It is desirable, but not required that a Distributor, will maintain at least one
employee on their staff certified in Microsoft Windows NT, as well as staff who
have been certified in other networking and convergence technologies.
The Distributor is responsible for all costs associated with any such
professional certification.
D.
Software License