OF THE NOTIFICATION
UNDER CLAUSE 27.5(A), THE CONTRACTOR MUST:
(I)
RESUBMIT THE MONTHLY INVOICE, AMENDED TO REFLECT:
A.
ANY OF THE ADJUSTMENTS NOTIFIED BY THE PRINCIPAL WITH WHICH
IT AGREES;
B.
WHERE THE PRINCIPAL WAS UNABLE TO SPECIFY THE ADJUSTMENT
REQUIRED FOR AN AMOUNT, ANY ADJUSTMENT WHICH THE CONTRACTOR BELIEVES THE
PRINCIPAL IS ENTITLED TO IN RELATION TO A DISPUTED AMOUNT;
(II)
PROVIDE THE PRINCIPAL WITH ANY INFORMATION REQUESTED IN
ACCORDANCE WITH CLAUSE 27.5(A)(II); AND
(III)
PROVIDE THE PRINCIPAL WITH WRITTEN REASONS OF WHY IT
BELIEVES ANY OF THE DISPUTED AMOUNTS ARE CORRECT.
(C)
IF THE PRINCIPAL DOES NOT DISPUTE ANY ASPECT OF THE AMENDED
MONTHLY INVOICE PROVIDED UNDER CLAUSE 27.5(B)(I), IT MUST WITHIN 10 BUSINESS
DAYS AFTER RECEIPT OF THE AMENDED MONTHLY INVOICE, PAY TO THE CONTRACTOR SUCH
AMOUNT OWING UNDER THE AMENDED MONTHLY INVOICE THAT HAS NOT OTHERWISE BEEN PAID
IN ACCORDANCE WITH CLAUSE 27.4(B).
(D)
IF WITHIN 25 BUSINESS DAYS AFTER RECEIPT BY THE CONTRACTOR
OF THE NOTICE FROM THE PRINCIPAL PURSUANT TO CLAUSE 27.5(A) THE PARTIES HAVE NOT
AGREED THE AMOUNTS IN DISPUTE IN RESPECT OF THE MONTHLY INVOICE, THE MATTER MUST
BE RESOLVED IN ACCORDANCE WITH THE DISPUTE RESOLUTION PROCEDURES.
27.6
BENCHMARKING INFORMATION
(A)
ON THE 4TH ANNIVERSARY AND 9TH ANNIVERSARY OF THE
COMMENCEMENT OF THE CORE SERVICES TERM, THE CONTRACTOR MUST PROVIDE THE
PRINCIPAL WITH A WRITTEN REPORT DETAILING ALL COSTS INCURRED BY ANY PERSON
INVOLVED IN THE PROVISION OF THE CORE SERVICES AND WRITTEN SUPPORTING
DOCUMENTATION IN RELATION TO THOSE COSTS.
(B)
THE CONTRACTOR MUST, UPON REQUEST BY THE PRINCIPAL, PROVIDE
THE PRINCIPAL WITH COPIES OF ALL RECORDS, REPORTS AND OTHER INFORMATION
REASONABLY REQUIRED BY THE PRINCIPAL IN ORDER TO VERIFY THE COSTS INCURRED IN
PROVIDING THE CORE SERVICES.
(C)
THE CONTRACTOR AGREES TO NEGOTIATE WITH THE PRINCIPAL IN
GOOD FAITH TO AGREE TO AMENDMENTS TO THE SERVICES CHARGES IF THE PRINCIPAL,
AFTER REVIEWING ANY REPORT PROVIDED UNDER CLAUSE 27.6(A), REASONABLY BELIEVES
THE SERVICES CHARGES EXCEED THE PREVAILING MARKET COSTS FOR THE PROVISION OF THE
SERVICES COMPARABLE IN NATURE AND SIZE TO THE CORE SERVICES.
27.7
EXIT COSTS
(A)
IN RESPECT OF THE INITIAL SERVICES, THE PRINCIPAL MUST UPON
THE EXPIRY OF THE INITIAL SERVICES TERM OF EACH INITIAL SERVICE PAY TO THE
CONTRACTOR EXIT COSTS IN RESPECT OF THE RELEVANT INITIAL SERVICE IN ACCORDANCE
WITH PART A OF SCHEDULE 21.
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(B)
IN RESPECT OF THE CORE SERVICES, THE PRINCIPAL MUST:
(I)
UPON EXPIRY OF THE CORE SERVICES TERM; OR
(II)
UPON TERMINATION OF THE CORE SERVICES UNDER CLAUSE 26(D),
pay to the Contractor exit costs calculated in accordance with Part B of
Schedule 21.
27.8
SMARTCARD COSTS
(A)
THE CONTRACTOR MUST ACQUIRE SMARTCARDS FOR SUPPLY UNDER THIS
AGREEMENT FOR THE LOWEST PRICE REASONABLY OBTAINABLE FOR THE SUPPLY OF
SMARTCARDS TO OR IN AUSTRALIA AT THE TIME OF ACQUISITION.
(B)
THE CONTRACTOR MUST, AT THE REQUEST OF THE PRINCIPAL,
PROVIDE THE PRINCIPAL WITH SUCH WRITTEN EVIDENCE AS THE PRINCIPAL REASONABLY
REQUIRES OF THE PRICES OBTAINABLE FOR SMARTCARDS IDENTICAL TO OR SIMILAR