UNDER THE TECHNICAL SUPPORT SERVICES FOR THE
EQUIPMENT, THE VENDOR SHALL, [***], REPLACE ALL SPARE AND REPLACEMENT PARTS
UTILIZED TO REPLACE PARTS THAT BECAME DEFECTIVE IN THE BROADBAND ACCESS RELIANCE
NETWORK OR WERE CONSUMED IN CONNECTION WITH THE VENDOR'S PERFORMANCE OF ITS
OBLIGATIONS UNDER THE EQUIPMENT WARRANTY AND WERE REPLACED FROM THE SPARES
INVENTORY.
THE SPARES INVENTORY SHALL BE REPLACED BY VENDOR IN ACCORDANCE WITH
THE PROCEDURES SET FORTH IN CHAPTER 20 OF THE SPECIFICATIONS, AND SHALL COMPLY
WITH THE RESPONSE TIME AND SERVICE LEVEL REQUIREMENTS IN SUCH CHAPTER 20. [***].
FOLLOWING THE EXPIRATION OF THE APPLICABLE PRODUCT WARRANTY PERIOD, THE VENDOR
SHALL AT ALL TIMES PROVIDE SPARE AND REPLACEMENT PARTS AT THE [***] AS SET FORTH
IN SECTION 3.3.2.
3.3.5
WITH RESPECT TO ANY SPARE OR REPLACEMENT
PARTS PURCHASED BY RELIANCE IN CONNECTION WITH THE PURCHASE OF NEW PRODUCTS AS
SET FORTH IN SECTION 19 OF THE GENERAL TERMS, THE VENDOR SHALL, AT ITS SOLE
COST, REMOVE SPARE AND REPLACEMENT PARTS FOR THE EXISTING PRODUCTS FROM THE
SPARES INVENTORY AND PROVIDE RELIANCE WITH THE APPLICABLE SPARE AND REPLACEMENT
PARTS FOR SUCH NEW PRODUCTS.
3.4
TEST BED
3.4.1
FOR THE PURPOSE OF TESTING THE VENDOR
SHALL PROVIDE THE EQUIPMENT SET FORTH IN THE SPECIFICATIONS AT [***] TO RELIANCE
AND SUCH EQUIPMENT SHALL BE SHIPPED TO THE RELIANCE DESIGNATED LOCATION NOT
LATER THAN [***] AFTER THE EFFECTIVE DATE OF THE BROADBAND ACCESS EQUIPMENT
CONTRACT IF SPECIFICALLY REQUESTED FOR BY RELIANCE IN WRITING.
3.4.2
THE VENDOR SHALL SUPPLY AND INSTALL [***]
TO RELIANCE THE TEST BED LABORATORY AND AT LEAST ONE OF EACH TYPE OF NEW
EQUIPMENT SET FORTH IN ANY PURCHASE ORDER OR THAT IS PLANNED TO BE BOUGHT BY
RELIANCE BEFORE THE END OF THE NEXT SUCCEEDING [***].
3.4.3
IN ORDER TO WORK TOWARDS ACHIEVING
INTEROPERABILITY, RELIANCE MAY BRING OTHER INFRASTRUCTURE VENDOR'S EQUIPMENT
INTO THE TEST BED LABORATORY. NOTWITHSTANDING ANYTHING TO THE CONTRARY, THE
VENDOR SHALL SHARE WITH THESE OTHER INFRASTRUCTURE VENDORS THAT RELIANCE BRINGS
INTO THE TEST BED LABORATORY ALL NECESSARY INTERFACE INFORMATION TO FACILITATE
MEETING THE TIMETABLES, UPON SUITABLE CONDITIONS OF CONFIDENTIALITY.
3.4.4
VENDOR SHALL PROVIDE ALL APPLICABLE
TECHNICAL SUPPORT SERVICES INCLUDING BUT NOT LIMITED TO UPDATES AND UPGRADES TO
AND FOR THE EQUIPMENT INSTALLED IN THE TEST BED LABORATORY.
4
3.5
SHIPMENT
Vendor shall ensure that all Equipment constituting a COT/LET, RT, CPE and or
any other equipment related to DLC are shipped in a single shipment. Vendor
shall not ship Equipment constituting only a part of a COT/LET, RT, CPE or any
other equipment related to DLC (other than expansion or spare or replacement
parts) except after prior written approval from Reliance. The Vendor shall ship
all Spares or circuit packs in accordance with the instructions contained in the
relevant Purchase Order.
3.6
MATERIAL AND INVENTORY MANAGEMENT SYSTEMS
Vendor shall take all reasonable actions necessary to ensure that Vendor's
material & inventory management system integrates and interfaces with Reliance's
material & inventory management system. The extent of integration and
interfacing shall be as mutually agreed.