incorrect order
int64
0
1
suboptimal serving
int64
0
1
missing items
int64
0
1
spilled food
int64
0
1
not chewable
int64
0
1
rider behavior
int64
0
1
poor packaging
int64
0
1
inedible food
int64
0
1
slow delivery time
int64
0
1
cold food
int64
0
1
portion size
int64
0
1
long food preperation time
int64
0
1
comment
stringlengths
6
200
1
0
0
0
0
0
0
0
0
0
0
0
wrong item
0
1
0
0
0
0
0
0
0
0
0
0
Well the food was good and it was delivered on time. However, I was given 2 wing part chicken. I was trying to indicate my preference for the part of the chicken but there’s no platform to do so.
0
0
1
0
0
0
0
0
0
0
0
0
We didn't receive the drink [sprite]
0
0
1
0
0
0
0
0
0
0
0
0
Sabi ko DO NOT SEND CUTLERY
0
1
0
0
0
0
0
0
0
0
0
0
All the chicken in mcshare box was breast part. That’s 8 pcs all the same! Hassle
0
0
0
1
0
0
0
0
0
0
0
0
drinks don't have spill proof cover. some of our drinks were spilled.
0
0
1
0
0
0
0
0
0
0
0
0
No nuggets sauce and wrong drink
0
0
0
0
1
0
0
0
0
0
0
0
theres no drinks included ? but the picture tells it has 3 drinks. Mushroom pepper steak looks so dry and un appetizing , and the chickens too tough . its not crunchy its hard , looks over cook
0
0
0
0
0
1
0
0
0
0
0
0
disrespectful
1
0
0
0
0
0
0
0
0
0
0
0
I. order caramel fudge sundae but they send us chocolate
1
0
0
0
0
0
0
0
0
0
0
0
incorrect order
0
1
0
0
0
0
0
0
0
0
0
0
6PCS ALL LEGS. REALLY MCDO?!? WHAT A NICE!!!
0
0
1
0
0
0
0
0
0
0
0
0
1 missing straw. 2 missing shake-shake fries powder. worst experience.
0
0
1
0
0
0
0
0
0
0
0
0
You didnt send fries and drinks you should have check before send the orders I will never order from here anymore
0
0
1
0
0
0
0
0
0
0
0
0
did not deliver 2 iced coffee large
0
0
1
0
0
0
0
0
0
0
0
0
Item missing. Ordered iced coffee but didnt received it. Also they didnt put butter and syrup for my pancake
0
0
1
0
0
0
0
0
0
0
0
0
missing coke float
0
0
1
0
0
0
0
0
0
0
0
0
Hindi nanaman nailagay yunh pangshake shake sa fries
0
1
0
0
0
0
0
0
0
0
0
0
Ordered 6 pc chicken and all lf them were breast part. No variety
0
0
1
0
0
0
0
0
0
0
0
0
Incomplete order
0
0
1
0
0
0
0
0
0
0
0
0
order is not complete
0
0
1
0
0
0
0
0
0
0
0
0
the OR requested was not provided
0
0
0
0
0
0
1
0
0
0
0
0
good but the packing of eggdesal is not good
0
0
0
0
0
0
0
1
0
0
0
0
They just recooked the fries
0
0
1
0
0
0
0
0
0
0
0
0
my order was incomplete
0
0
1
0
0
0
0
0
0
0
0
0
Kulang nung shake shake powder
0
0
0
1
0
0
0
0
0
0
0
0
natapon ang coke float
0
0
0
1
0
0
0
0
0
0
0
0
Drinks was leaked
0
0
0
0
0
0
0
0
1
0
0
0
Took more than an hor for food that should've been prepared less than 15minutes!
0
0
0
0
0
0
1
0
0
0
0
0
Improve your packaging so that it won’t spill
0
0
1
0
0
0
0
0
0
0
0
0
asan yung order ko na bff fries jusko naka break lang ako ???????
0
0
0
0
0
0
0
0
1
0
0
0
Poor service. my hot foods are cold and my cold foods are hot. 50mins from my order to delivery.
0
0
0
0
0
0
0
0
0
1
0
0
Poor service. my hot foods are cold and my cold foods are hot. 50mins from my order to delivery.
0
0
1
0
0
0
0
0
0
0
0
0
Missing orders
0
0
0
0
0
0
1
0
0
0
0
0
hindi sealed masyado coffee, natapon.
0
0
1
0
0
0
0
0
0
0
0
0
Missing item. Experienced this not once, but twice. Please do some action regarding this matter.
0
0
0
1
0
0
0
0
0
0
0
0
some of our drinks spilled
1
0
0
0
0
0
0
0
0
0
0
0
WRONG ORDER
0
0
0
1
0
0
0
0
0
0
0
0
some of the drinks are spilled
0
1
0
0
0
0
0
0
0
0
0
0
NO BUTTER AND SYRUP ON PANCAKE!!!!!!
0
0
1
0
0
0
0
0
0
0
0
0
Ordered 6 pc spicy chicken bucket, but they delivered 3 regular and only 3 spicy. And the reason I ordered in Lorenzo's place eventhough there's Mcdonald's a few blocks away from our home is because t
0
0
0
1
0
0
0
0
0
0
0
0
di nakaseal ng maayos mga food natapon mga sauce
1
0
0
0
0
0
0
0
0
0
0
0
wrong order
0
0
1
0
0
0
0
0
0
0
0
0
my order is incomplete
1
0
0
0
0
0
0
0
0
0
0
0
didn't follow the instruction
1
0
0
0
0
0
0
0
0
0
0
0
got wrong item. ordered 1pc chicken medium. got chicken nuggets
0
0
1
0
0
0
0
0
0
0
0
0
Walang si amang sprite. Sama ng loob ko
0
1
0
0
0
0
0
0
0
0
0
0
Seems like they forgot to put vanilla in my coffee order. it tasted like water almost. ??
0
0
0
0
0
0
0
0
0
0
1
0
Mcwings is super dry. Additional gravy on the side would be perfect
0
0
1
0
0
0
0
0
0
0
0
0
we did not receive Crispy Chicken Sandwich Solo, it was missing
1
0
0
0
0
0
0
0
0
0
0
0
items were served as how they should arrive. however, coke was delivered instead of sprite
0
0
0
0
0
0
0
0
1
0
0
0
very slow.
1
0
0
0
0
0
0
0
0
0
0
0
mali po ung flavor ng shake shake fries..bbq po ung order ko pero cheese po binigay nio...wala din po disclaimer na cheese ung nasa delivery kaya good lang po
0
0
0
0
0
0
0
0
1
0
0
0
A bit slow for a fastfood restaurant
0
0
1
0
0
0
0
0
0
0
0
0
What i ordered was out of stock but the restaurant did not reach out to me. So my food was delivered with some items missing
0
0
1
0
0
0
0
0
0
0
0
0
walng gravy ??
0
0
1
0
0
0
0
0
0
0
0
0
Lacking an order
0
0
0
1
0
0
0
0
0
0
0
0
Packed drinks in paper bags. Bags got wet and torn, resulting in one drink dropped after delivery collection.
0
0
0
0
0
0
1
0
0
0
0
0
Packed drinks in paper bags. Bags got wet and torn, resulting in one drink dropped after delivery collection.
0
0
0
0
0
0
0
0
1
0
0
0
Food took so long
0
0
1
0
0
0
0
0
0
0
0
0
BFF FRIES WITH NO KETCHUP? PERFECT!
0
0
1
0
0
0
0
0
0
0
0
0
Pag dating saakin ng order kulang isang burger na cheeseburger solo. So pumunta ako sa mcdo mismo kasi malayo na daw ung rider. So pag ka kuha ko ung cheeseburger walang CHEESE!!!!
0
0
1
0
0
0
0
0
0
0
0
0
No maple syrup. Order prepared was incomplete.
0
0
1
0
0
0
0
0
0
0
0
0
incomplete order. fries is missing
1
0
0
0
0
0
0
0
0
0
0
0
all good aside from the coke float na walang lasang coke
0
0
0
1
0
0
0
0
0
0
0
0
pls sana paki sealed mabuti Yung drinks Kasi natapon sya sa plastic sayang
0
1
0
0
0
0
0
0
0
0
0
0
kulang
0
0
1
0
0
0
0
0
0
0
0
0
Matcha order was 2 but it deliver to us one
1
0
0
0
0
0
0
0
0
0
0
0
ordered happy meal.. selected pikachu but got a different one
0
0
1
0
0
0
0
0
0
0
0
0
no gravy and no spoon and fork
0
0
1
0
0
0
0
0
0
0
0
0
Wrong coffee / no ketchup / cold fries. Ugh
1
0
0
0
0
0
0
0
0
0
0
0
Wrong coffee / no ketchup / cold fries. Ugh
0
0
1
0
0
0
0
0
0
0
0
0
No cutleries, no ketchup :/
0
0
1
0
0
0
0
0
0
0
0
0
shake shake fries was not delivered. nuggets didnt come with bbq sauce. no sauce at all!
0
0
1
0
0
0
0
0
0
0
0
0
Ordered happy meal but no toy was delivered. Food panda denied to credit back the amount of the toy.
0
0
1
0
0
0
0
0
0
0
0
0
Had some missing items from my order
0
0
1
0
0
0
0
0
0
0
0
0
Incomplete order :( I paid full. But my order is inclomplete. No mcspaghetti
0
0
1
0
0
0
0
0
0
0
0
0
The syrup and dairy cream for the pancakes is missing and the coffee floats are already melted, worst service ever
0
0
0
0
0
0
0
0
1
0
0
0
The syrup and dairy cream for the pancakes is missing and the coffee floats are already melted, worst service ever
0
0
1
0
0
0
0
0
0
0
0
0
There is missing with my order
0
0
0
0
0
0
0
0
1
0
0
0
Napakatagal ng order!!!
0
1
0
0
0
0
0
0
0
0
0
0
Cheesy eggdesal did not have cheese
0
0
0
0
0
0
0
1
0
0
0
0
Fries are all wet, cheeseburger got no onions and pickles.
0
0
0
0
0
0
0
0
0
0
1
0
orders were not sealed. ordered 10-piece nuggets but received only 9 pcs. poor quality of service. deserve lower than 1 star rating!
0
0
0
1
0
0
0
0
0
0
0
0
The coffee float was spilled.
0
0
0
1
0
0
0
0
0
0
0
0
lasang water yung coffee float
0
0
0
0
0
0
0
0
0
1
0
0
Why is it so hard for u to follow simple instructions?i asked for leg or thigh then you served wings and breast part, then the fries are dry and cold looks like cooked earlier,sundae not even half cup
0
1
0
0
0
0
0
0
0
0
0
0
Why is it so hard for u to follow simple instructions?i asked for leg or thigh then you served wings and breast part, then the fries are dry and cold looks like cooked earlier,sundae not even half cup
1
0
0
0
0
0
0
0
0
0
0
0
Not making sure that orders are correct
0
0
0
0
0
0
0
0
0
0
1
0
Kulang kulang
0
0
1
0
0
0
0
0
0
0
0
0
Kulang yung order tapos wala manlang ginawa to resolve yung niraise na concern. Next time check niyo mabuti bago niyo ipack.
0
0
1
0
0
0
0
0
0
0
0
0
Incomplete order deliver
0
0
1
0
0
0
0
0
0
0
0
0
Incomplete order..ang dumating sa akin... .. Your service is poor
0
0
1
0
0
0
0
0
0
0
0
0
My order was incomplete
0
0
1
0
0
0
0
0
0
0
0
0
Kulang kulang orders. Dati naman complete sila magbigay ng orders
0
0
1
0
0
0
0
0
0
0
0
0
hindi nadeliver yung mga gravy na inorder ko.
0
0
1
0
0
0
0
0
0
0
0
0
A lot of missing items! This was the only branch open near me that morning so I ordered here and it was so disappointing. We waited for more than one hour too and the food arrived cold af
0
0
1
0
0
0
0
0
0
0
0
0
KULANG WALA HAPPY MEAL
0
0
1
0
0
0
0
0
0
0
0
0
item not delivered properly. incomplete order and the help center is not friendly at all
0
1
0
0
0
0
0
0
0
0
0
0
UMORDER AKO NG LARGE FRIES TAPOS WALANG KETCHUP YUNG FRIES ALMOST HALF THIS WAS THE 2nd TIME ALREADY NEVER AGAIN!!

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Models trained or fine-tuned on bsen26/eyeR-classification-multi-label-category2