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INC1664236 | Dear Team, ADSP has cancel order# , now he is requesting to re-activate the link. Kindly check and sent link again on his mobile and email. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As we checked, ABO cancelled the current SOP , Please ask ABO to create new SOP and place the order. | Dear Team, ADSP has cancel order# , now he is requesting to re-activate the link. Kindly check and sent link again on his mobile and email.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1663346 | Dear Team, ADSP# is unable to place his NLCP order. Error screenshot attached. Kindly check and resolve. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Please be informed that the NLCP order has been placed for the user, Order - . User must have received a payment link for the same, user cannot place the order from NLCP tab. Kindly ask the user to make the payment through received link and complete the order. Kindly rever if any issue while making payment.
Regards | Dear Team, ADSP# is unable to place his NLCP order. Error screenshot attached. Kindly check and resolve.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1684633 | Dear Team, The below ADSP is not able to place the Nutrilite LIV360 - 2nd bundle as an error appears as "Maximum NLCP limit reached". Pls check and activate the link for ordering. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user already has 1 active subscription and thus he will get error while trying to place through NLCP tab.
2nd order was created on 4th November and since user did not made payment within time it got marked as failed.
Now next order will be placed on Dec 4, 23, please ask user to make payment once payment link is available on Dec 4, 23
Regards | Dear Team, The below ADSP is not able to place the Nutrilite LIV360 - 2nd bundle as an error appears as "Maximum NLCP limit reached". Pls check and activate the link for ordering.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1700564 | Kindly activate the 3rd Bundle Purchase link. As its not active for the ADS.Screenshot of the same is attached . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
order for the given user will be created tomorrow morning, kindly ask user to check and complete order.
Regards | Kindly activate the 3rd Bundle Purchase link. As its not active for the ADS.Screenshot of the same is attached .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1683238 | This ADSP had done Nutrilite live 1st bundle Order . ( But this order is not reflecting in NLCP tab. As he had not received the link or notification he has not yet done 2nd bundle. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
As informed previously the given user do not have any subscription. Also the given order is a normal order and not from NLCP
Regards | This ADSP had done Nutrilite live 1st bundle Order . ( But this order is not reflecting in NLCP tab. As he had not received the link or notification he has not yet done 2nd bundle.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1699727 | Customer called and stated that they have purchased the NLCP bundle products continuously , order details were mentioned below, but still they are getting a pop-up link to pay and place the bundle order, customer wants to know whether their subscription of liv was completed or not, kindly have a check and help us on the same at the earliest. Your NLCP Health Basket order payment is due. Please make the payment by to continue receiving your benefits.Proceed to Pay Your NLCP Health Basket order payment is due. Please make the payment by to continue receiving your benefits.Proceed to Pay | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user has already placed 3 orders, please ask them to ignore the notification. No new order will be created now.
Regards | Customer called and stated that they have purchased the NLCP bundle products continuously , order details were mentioned below, but still they are getting a pop-up link to pay and place the bundle order, customer wants to know whether their subscription of liv was completed or not, kindly have a check and help us on the same at the earliest. Your NLCP Health Basket order payment is due. Please make the payment by to continue receiving your benefits.Proceed to Pay Your NLCP Health Basket order payment is due. Please make the payment by to continue receiving your benefits.Proceed to Pay-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1673854 | Hi Team, Please check , ADSP has not received payment link for the 3rd NCLP order. Please check and help to activate the link . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the 3rd NLCP order for the given user will be placed on Nov 23, 23, payment link will be active then.
Regards | Hi Team, Please check , ADSP has not received payment link for the 3rd NCLP order. Please check and help to activate the link .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688960 | Hi Team, ADSP has received emails from our end with different date of payment for his NLCP order . In one email, the last date is and in other email the last date is . On website, the date is showing , pls check and confirm the correct last date of payment. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | We have checked for order# created on. Payment link is active and working. Please ask user to check and complete the payment of the order else order link will be expire soon. | Hi Team, ADSP has received emails from our end with different date of payment for his NLCP order . In one email, the last date is and in other email the last date is . On website, the date is showing , pls check and confirm the correct last date of payment.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1690766 | Dear Team, Please updated the below mentioned address for NLCP order against ADSP updated delivery address for 3rd NLCP bundle is as follows: Kindly do the needful at the earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 3rd NLCP order has been created with new shipping address. Please ask user to verify. if issue persist please let us know with error screen shot. | Dear Team, Please updated the below mentioned address for NLCP order against ADSP updated delivery address for 3rd NLCP bundle is as follows: Kindly do the needful at the earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1666722 | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are unable to place this month bundle product through the link, it is redirecting back to home while making payment, customer has already tried placing the order on 22nd Oct', and the date also surpassed to purchase the bundle, kindly have a check and help us on the same at the earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that payment has been done for order and delivered as well.
Regards | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are unable to place this month bundle product through the link, it is redirecting back to home while making payment, customer has already tried placing the order on 22nd Oct', and the date also surpassed to purchase the bundle, kindly have a check and help us on the same at the earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1694045 | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they want to purchase the Nutrilite LIV 3rd bundle, but they have not received the payment link to place the order, kindly have a check and help us on the same. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
3rd order() has been already created and user made payment as well.
Regards | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they want to purchase the Nutrilite LIV 3rd bundle, but they have not received the payment link to place the order, kindly have a check and help us on the same.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1686988 | Dear Team, As per the above remarks shared by you, we communicated to the ADSP to make the payment through the link for the 3rd order , which was created on their ID, but as per the confirmation receiveed from the ADSP, they made the payment from the homepage but the order number genarted is different. Which is . Request you to please confirm, if we have received the payment for both these orders and which order will be considered for NLCP 3rd month order. Also, if any order is not confirmed for NLCP 3rd month, then pls confirm if the same can be cancelled. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked for the above given orders both the orders are from different user .
And for user this their are two orders one is completed and another one is shipped
And for user their are three order all are completed. | Dear Team, As per the above remarks shared by you, we communicated to the ADSP to make the payment through the link for the 3rd order , which was created on their ID, but as per the confirmation receiveed from the ADSP, they made the payment from the homepage but the order number genarted is different. Which is . Request you to please confirm, if we have received the payment for both these orders and which order will be considered for NLCP 3rd month order. Also, if any order is not confirmed for NLCP 3rd month, then pls confirm if the same can be cancelled.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1681814 | Dear Team the ADs has taken only Subscription .Sharing the order details. Sept.1st bundle Oct 2nd bundle He needs two links only to place order for 3rd bundle .please activate the link while considering the above details | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the user has 4 active subscriptions:
1st NLCP:
2nd NLCP:
3rd NLCP:
4th NLCP
Now all these NLCPs has 2nd order placed and awaiting payment, please ask user to make payment accordingly to whichever subscription he wants to continue.
Regards
| Dear Team the ADs has taken only Subscription .Sharing the order details. Sept.1st bundle Oct 2nd bundle He needs two links only to place order for 3rd bundle .please activate the link while considering the above details-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1681822 | unable to place NLCP 2nd bundle (- order not processed- amount deducted) kindly resend the linkunable to place NLCP 2nd bundle with old link | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the old order- has been marked as payment failed as the payment link expired.
A new 2nd order- was placed for user and he has completed the payment for same .
Regards | unable to place NLCP 2nd bundle (- order not processed- amount deducted) kindly resend the linkunable to place NLCP 2nd bundle with old link-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1675235 | ADSP tried to place order for NLCP through link and amount deducted from the account, but Status is showing as payment in progress.It was done on . . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the Order Number: has been marked as failed and refund will be initiated.
We have placed a new order for the user , please ask user to make payment through the link available on website to complete his 2nd order of NLCP
Regards | ADSP tried to place order for NLCP through link and amount deducted from the account, but Status is showing as payment in progress.It was done on . .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1695297 | I have completed liv batch and I want to Have purchased months but still not received the link for this month so could not purchase.I will be benefited if you please solve my problem.. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
New order has been created and payment link is available. Please ask user to login and make payment to complete order.
Regards | I have completed liv batch and I want to Have purchased months but still not received the link for this month so could not purchase.I will be benefited if you please solve my problem..-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1665279 | Hi Team, ADSP received the above email on and not able to process the order. Please reactivate the link for ADSP to order the NLCP bundle. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As we checked ABO already created new NLCP and placed the order successfully. Please ask abo to check. If still facing any issue, please feel free to raise the new incident. | Hi Team, ADSP received the above email on and not able to process the order. Please reactivate the link for ADSP to order the NLCP bundle.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1669392 | Dear team, ADSP is unable to place his 2nd bundle of NLCP showing error. | Business : Nutrilite LIV : Nutrilite LIV Enquiry/. | Hi
Please be informed that 2nd order needs to be placed from payment link only which is shared on email, SMS and appears on login as well. The attached screenshot shows that user is trying to place order from NLCP tab. As checked in user's profile user had 1 NLCP subscription and 2 orders has been already placed.
| Dear team, ADSP is unable to place his 2nd bundle of NLCP showing error.-Business : Nutrilite LIV : Nutrilite LIV Enquiry/. | 12 |
INC1701353 | Hi team, In ref to last ticket , ADSP has shared the below order numbers. Please check and provide an update asap. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
We have noted the order numbers and nutriperks will be awarded soon.
Regards | Hi team, In ref to last ticket , ADSP has shared the below order numbers. Please check and provide an update asap.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1659850 | Customer intimated that he is trying to place the order through NLCP link, wherein order is not gone through () and the same is not getting placed now, customer is unable to access the link. Requesting to please check and help us in getting link once again. Note: Today is the last date for placing order for NLCP. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that we checked for the given user and the payment link is enabled, kindly ask the user to make the payment and if still any issue please share the screenshot of error which he is facing while clicking on Proceed to Pay
Regards | Customer intimated that he is trying to place the order through NLCP link, wherein order is not gone through () and the same is not getting placed now, customer is unable to access the link. Requesting to please check and help us in getting link once again. Note: Today is the last date for placing order for NLCP.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1681136 | customer stated that the NLCP order was not confirmed but the last date to order was given as 21st of November, check if there is any possibility to provide the link again and help us on the same at earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Fix will done today 23rd Nov23. Please ask ABO to clear the browser cache, history and then check again tomorrow, in case any amount is deducted against the order, same will be refunded. if issue persist please let us know with error screen shot. | customer stated that the NLCP order was not confirmed but the last date to order was given as 21st of November, check if there is any possibility to provide the link again and help us on the same at earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1659952 | Hi Team , While Doing payment thru the link , ADSP is getting below error while doing purchase of Liv Bundle . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Kindly ask user to use payment method other than UPI
Regards | Hi Team , While Doing payment thru the link , ADSP is getting below error while doing purchase of Liv Bundle .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706381 | Hi Team,Primary applicant and Co- applicant both are participating Liv- program . One order placed but ADSP is unable to place 2nd order. The ADSP is unable to pay. Please find the screenshot. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
The given user has 2 active subscription and 4 orders already completed in each.
Regards
| Hi Team,Primary applicant and Co- applicant both are participating Liv- program . One order placed but ADSP is unable to place 2nd order. The ADSP is unable to pay. Please find the screenshot.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1663352 | Dear Team, Kindly check and confirm order# placed through Liv payment link or order has been generally placed. ADSP has forgotten weather he has placed normally or through link. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Please be informed that the reported order is placed through the payment link.
Regards | Dear Team, Kindly check and confirm order# placed through Liv payment link or order has been generally placed. ADSP has forgotten weather he has placed normally or through link.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688958 | customer called and stated that, when they place the order with NLCP link they are getting the error as something went wrong (also when they try to login) from past one week. kindly please check and help as soon as possible. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | user should try again clearing cache, as when we tried, we reached till payment page.
Please use the link notified on web | customer called and stated that, when they place the order with NLCP link they are getting the error as something went wrong (also when they try to login) from past one week. kindly please check and help as soon as possible.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1666000 | ADSP requested that he is not able to make order LIV bundle from NLCP, please reactivate the link for order. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked user has successfully placed there 2nd SOP order which is currently in Invoiced state and as of now no SOP order is pending for the user. | ADSP requested that he is not able to make order LIV bundle from NLCP, please reactivate the link for order.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1675933 | customer called and stated that they have placed the order for NLCP, but the order status is not reflecting, and the amount got deducted, kindly check and help out the same.As per the customer he placed his NLCP order on 14th NOV as his last date of purchases is 14th from the link which he received to place the order but order not processed and amount got deducted and also the Order link is not showing and the last date of purchases is crossed, ADSP is asking for the reactivation the order link to buy the bundle and continued the programe | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user made payment of on 14 Nov for NLCP order .
Payment has been captured and order completed.
Regards | customer called and stated that they have placed the order for NLCP, but the order status is not reflecting, and the amount got deducted, kindly check and help out the same.As per the customer he placed his NLCP order on 14th NOV as his last date of purchases is 14th from the link which he received to place the order but order not processed and amount got deducted and also the Order link is not showing and the last date of purchases is crossed, ADSP is asking for the reactivation the order link to buy the bundle and continued the programe-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706366 | Kindly activate the NLCP link again. Tried yesterday but due to payment failed unable to do it. Now no link is showing. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Subscription has been marked as Active now.
Please ask user to try again for there 4th NLCP order now. | Kindly activate the NLCP link again. Tried yesterday but due to payment failed unable to do it. Now no link is showing.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1680555 | Hi Team, We have received complaint from the ADS Partner that she has not received NLCP Liv 3rd bundle's payment link and he is waiting for purchasing 3rd Bundle of NLCP Liv360 program. So pls check this & share the Payment/Order link to the ADS Partner. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the 3rd order for user is scheduled for she will receive the payment link once order is created on
Regards | Hi Team, We have received complaint from the ADS Partner that she has not received NLCP Liv 3rd bundle's payment link and he is waiting for purchasing 3rd Bundle of NLCP Liv360 program. So pls check this & share the Payment/Order link to the ADS Partner.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1671672 | Dear Team, Please confirm if the below orders are placed through the payment link & if the same can be considered for the NLCP program. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that given both the orders are placed through payment link and already part of NLCP
Regards | Dear Team, Please confirm if the below orders are placed through the payment link & if the same can be considered for the NLCP program.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1698930 | Dear Team, As per the ADSP, they had placed the below order manually in NLCP bundle due to non-availability of the recommended bundle in the month of June. (This is as per the health Body's advice they placed the Manual order. The health body mentioned that these points will be considered at backend). However, as per them, the points against the same has not been added to the Nutriperks & they have received less Nutriperks benefit. Please look into the same & assist. As per the Account Manager they already mentioned that thye have already escalated this case further. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given order will be considered for nutriperks.
Regards
Garima | Dear Team, As per the ADSP, they had placed the below order manually in NLCP bundle due to non-availability of the recommended bundle in the month of June. (This is as per the health Body's advice they placed the Manual order. The health body mentioned that these points will be considered at backend). However, as per them, the points against the same has not been added to the Nutriperks & they have received less Nutriperks benefit. Please look into the same & assist. As per the Account Manager they already mentioned that thye have already escalated this case further.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1675097 | ADSP wanted to place order for Liv bundle through payment link provided. But, payment was deducted from her account and order not confirmed. ADSP want this purchase link need to activate again for placing the Liv 2nd month order. Hence request you to activate the purchase link. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | A new order has been created with the payment link please ask user to make payment through that.
kindly raise ticket to finance team in case amount is deducted and not refunded. | ADSP wanted to place order for Liv bundle through payment link provided. But, payment was deducted from her account and order not confirmed. ADSP want this purchase link need to activate again for placing the Liv 2nd month order. Hence request you to activate the purchase link.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1684719 | Hi Team, Kindly find the error screenshot and do the needful in enabling the "Proceed to Pay" option to complete the order. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the user is already having 1 active subscription and this is why getting error from NLCP tab.
Next order will be placed on Nov 30, 23, please ask user to make payment once link is available.
Regards | Hi Team, Kindly find the error screenshot and do the needful in enabling the "Proceed to Pay" option to complete the order.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1673855 | ADSP tried to place order for NLCP through link and amount deducted from the account, but Status is showing as payment in progress. It was done on .. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the payment has been done for order.
Regards | ADSP tried to place order for NLCP through link and amount deducted from the account, but Status is showing as payment in progress. It was done on ..-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1689724 | customer called and stated that they have already purchased the Nutrilite bundle but still they are getting the messages and notifications to purchase the bundle and the customer is getting angry with this, kindly check and help out with the resolution as the earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Please be informed that the given user has 2 active subscriptions:
Since it is a 2 order programme he will receive notifications for each next order to be scheduled in each subscription. Please ask user to check. | customer called and stated that they have already purchased the Nutrilite bundle but still they are getting the messages and notifications to purchase the bundle and the customer is getting angry with this, kindly check and help out with the resolution as the earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1701196 | ADSP had done NLCP orders for two months and for the 3rd purchase she has not received the link or notification to complete the order. She is requesting for the link for her 3rd purchase. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
User has already made payment for his 3rd order.
Regards | ADSP had done NLCP orders for two months and for the 3rd purchase she has not received the link or notification to complete the order. She is requesting for the link for her 3rd purchase.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706369 | Dear Team Modify NLCP tab is not active . please check the same. find the attachment of mail. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked user has 2 active subscriptions and for one of the subscription user has already placed there 4th order through Modify NLCP.
Please ask user to verify and if issue still persists feel free to raise a new ticket with error screenshot. | Dear Team Modify NLCP tab is not active . please check the same. find the attachment of mail.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1698931 | Customer called and stated that they had the last date on 10th for purchasing the bundle, later they got message like they will receive the link within , still they have not received kindly check and help us on the same. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | payment Link will be available after Please Pay before | Customer called and stated that they had the last date on 10th for purchasing the bundle, later they got message like they will receive the link within , still they have not received kindly check and help us on the same.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1659392 | Hi Team, In reference to last ticket , the stock of kit bag and shaker from NLCP bundle is now available but its not picking up on. Please chcek and provide further assistance. | Business : Nutrilite LIV : Nutrilite LIV Enquiry | As checked user had already placed the there second SOP orde - Oct 23, 2023, 8:01:58 AM - ₹5,564.16.
Which is currently in shipped state, if any issues still persists feel free to raise anew ticket.
| Hi Team, In reference to last ticket , the stock of kit bag and shaker from NLCP bundle is now available but its not picking up on. Please chcek and provide further assistance.-Business : Nutrilite LIV : Nutrilite LIV Enquiry | 12 |
INC1690769 | Hi Team, As per the ADSP ,he has already placed NLCP orders and still receiving the notification for due payment of my bundle. Order number (Showing as PAYMENT_NOT_CAPTURED) | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Please be informed that the given user has 3 active subscriptions:
Since it is a 3 order programme he will receive notifications for each next order to be scheduled in each subscription. Please ask user to check. | Hi Team, As per the ADSP ,he has already placed NLCP orders and still receiving the notification for due payment of my bundle. Order number (Showing as PAYMENT_NOT_CAPTURED)-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1668517 | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are unable to place the Nutrilite LIV bundle for this month, Proceed to Pay option is disbale they are getting Error "maximum NCLP bundle order has been reached" same informed customer to send the mail to care, kindly have a check and help us on the same. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As we checked NCLP order is already successfully scheduled for 7th Nov. Please ask abo to check. If still facing any issue, please feel free to raise the new incident. | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are unable to place the Nutrilite LIV bundle for this month, Proceed to Pay option is disbale they are getting Error "maximum NCLP bundle order has been reached" same informed customer to send the mail to care, kindly have a check and help us on the same.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1681825 | Customer called and stated that they have not received link to purchase NLCP bundle kindly check and help with the resolution as earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that user missed to complete payment for his 2nd order, we have again created a new order . Payment link is available on login, please ask user to make payment to complete his 2nd order.
Regards | Customer called and stated that they have not received link to purchase NLCP bundle kindly check and help with the resolution as earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1694865 | Dear Team, ADSP# is complaining that he did not received 2nd link for NLCP order. Kindly look into this and do the needful. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | We verified in the system ABO already placed 3 NLCP orders. Next Scheduled order is on 1st Jan. Please ask user to verify.
| Dear Team, ADSP# is complaining that he did not received 2nd link for NLCP order. Kindly look into this and do the needful.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1666003 | customer called and stated that, they have not purchased any NLCP bundle, but they are getting the link as payment due date with the there is no order of NLCP. kindly please check and help with the same. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Please be informed that the downline of reported user had an NLCP order placed on for which he received the payment link, which was due to an issue and it has been fixed.
Please revert if user made payment of order which was placed for his downline .
Regards | customer called and stated that, they have not purchased any NLCP bundle, but they are getting the link as payment due date with the there is no order of NLCP. kindly please check and help with the same.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1680552 | Hi Team, We have received complaint from the ADS Partner that she has not received NLCP Liv 3rd bundle's payment link. So pls check this & share the payment link to the ADS Partner. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the 3rd order for user is scheduled for Nov 24, 23, user will receive the payment link once order is created on Nov 24, 23
Regards | Hi Team, We have received complaint from the ADS Partner that she has not received NLCP Liv 3rd bundle's payment link. So pls check this & share the payment link to the ADS Partner.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1702474 | Hi Team, Kindly check and support for the below query. ADSP Number Given Names Mobile Number Email Id Unable to place 4th NLCP bundle and getting msg "Maximum NLCP creation limit reached". . Your NLCP Health Basket order payment is due. Please make the payment by Dec to continue receiving your benefits.Proceed to Pay. While clicking on the proceed to pay only products are reflected instead of the complete bundle. Hence, kindly check and confirm whether the 4th NLCP order has been activated for this ADSP and the payment link which is reflected on the website for the 4th bundle order. It is to bring to your kind knowledge that i am unable to place order for modified 4th bundle under NLCP LIv360 wellness programme . Again & again the following massage is appearing-"Maximum NLCP creation limit reached. No more orders can be placed at the moment."Kindly do need full so that i can place an order for the same.More over there is also appearing another massage -" Your NLCP health Basket order payment is due . Please make payment by to continue receiving your benefits . Proceed to pay. But this includes only products -Madhunashini & AVH . i want to include Whey protein, WM shake-2fiber and prebiotic in it. kidly do need ful within permissible time. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
The link available is for 4th order, user can make payment and complete order.
If they wish to make any changes please revert and we will activate the tab.
Regards | Hi Team, Kindly check and support for the below query. ADSP Number Given Names Mobile Number Email Id Unable to place 4th NLCP bundle and getting msg "Maximum NLCP creation limit reached". . Your NLCP Health Basket order payment is due. Please make the payment by Dec to continue receiving your benefits.Proceed to Pay. While clicking on the proceed to pay only products are reflected instead of the complete bundle. Hence, kindly check and confirm whether the 4th NLCP order has been activated for this ADSP and the payment link which is reflected on the website for the 4th bundle order. It is to bring to your kind knowledge that i am unable to place order for modified 4th bundle under NLCP LIv360 wellness programme . Again & again the following massage is appearing-"Maximum NLCP creation limit reached. No more orders can be placed at the moment."Kindly do need full so that i can place an order for the same.More over there is also appearing another massage -" Your NLCP health Basket order payment is due . Please make payment by to continue receiving your benefits . Proceed to pay. But this includes only products -Madhunashini & AVH . i want to include Whey protein, WM shake-2fiber and prebiotic in it. kidly do need ful within permissible time.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1684527 | customer called and stated they are not getting the payment link, and the last date to order for NLCP is 29th of November, kindly check and help with the resolution at earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the next order is scheduled for Nov 29, 23, payment link will be available once order is created and will be valid for 10 days
Regards | customer called and stated they are not getting the payment link, and the last date to order for NLCP is 29th of November, kindly check and help with the resolution at earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1681930 | Hi Team, had tried to make the NLCP 2nd month bundle, but the payments were unsuccessful due to this she is unable to place orders. However, the ADSP got the amount back. Kindly check and support in resolving this issue and suggest the 2nd order placement. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please ask user to try payment now.
Regards | Hi Team, had tried to make the NLCP 2nd month bundle, but the payments were unsuccessful due to this she is unable to place orders. However, the ADSP got the amount back. Kindly check and support in resolving this issue and suggest the 2nd order placement.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1680511 | ADSP who was actively participating in Nutrilite Liv did 1st bundle in the month of October for both Applicant and co applicant. But on he became PC and today they converted to ADSP. Now Nutrilite live link is not active for her. he wanted to know whether he can continue in the program , if so he is requesting for the link for the purchase. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | no issues in SOP tab, ASM view shows NLCP tab and orders | ADSP who was actively participating in Nutrilite Liv did 1st bundle in the month of October for both Applicant and co applicant. But on he became PC and today they converted to ADSP. Now Nutrilite live link is not active for her. he wanted to know whether he can continue in the program , if so he is requesting for the link for the purchase.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1700570 | ADSP claims that she had done orders through NLCP, but his Nutriperk is showing as only order are showing in the Nutriperk tab. Attached screen shot. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
We have noted the given order and nutriperks will be added soon.
Regards | ADSP claims that she had done orders through NLCP, but his Nutriperk is showing as only order are showing in the Nutriperk tab. Attached screen shot.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688968 | Please guide on the below query. "Please guide me to edit my NLCP order for This fourth month" | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Please ask user to make payment for the below mentioned orders.
| Please guide on the below query. "Please guide me to edit my NLCP order for This fourth month"-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1666037 | The link for NLCP order is not working. It shows that this page no longer available. The last date for this order is 2nd November (Today).Please do needful ASAPPlease assist on above mentioned concern. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As we checked with payment link, its working fine. Please ask ABO to clear the browser cache, history and then check again. User can login on website and he will be able to view the option to pay, kindly ask user to make payment to confirm the order. | The link for NLCP order is not working. It shows that this page no longer available. The last date for this order is 2nd November (Today).Please do needful ASAPPlease assist on above mentioned concern.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1665280 | Dear Team, The below ADSP is complaining that they have not received the payment link for placing the 2nd month NLCP order. Please check & assist. pelase assist. The payment link is also there on the website under the NLCP tab. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | kindly note that user cannot place 2nd NLCP order from NLCP tab, order has been already placed and user must have received payment link for same. User can login on website and he will be able to view the option to pay, kindly ask user to make payment to confirm the order. | Dear Team, The below ADSP is complaining that they have not received the payment link for placing the 2nd month NLCP order. Please check & assist. pelase assist. The payment link is also there on the website under the NLCP tab.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1674978 | customer called and stated that while placing the order they are not able to process the payment and they are getting the error as something went wrong, kindly check and help out the same as soon as possible. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user has 1 active NLCP and both the orders are completed
| customer called and stated that while placing the order they are not able to process the payment and they are getting the error as something went wrong, kindly check and help out the same as soon as possible.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706367 | Dear IT Team, ADSP 3rd NLCP Bundle Purchase link is not active due to this ADSP is unable to place order you are requested to please look into this and rectify the issue / share new link so that ADSP can replace his order.. ID | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked user has completed there 3 NLCP orders, kindly verify.
And for the 4th NLCP user can place it from the Manage NLCP tab.
| Dear IT Team, ADSP 3rd NLCP Bundle Purchase link is not active due to this ADSP is unable to place order you are requested to please look into this and rectify the issue / share new link so that ADSP can replace his order.. ID-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688842 | Hi Team,Though I have already attached the Order no. of NLCP taken from the Order History tab in my initial mail itself. All these order is being tagged with NLCP as well in Order History.Sharing the Order no. for all months along with order placed date again to get this resolved asap.24th Sept : 24th Oct: 24th Nov : ThanksPlease refer this : . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As per last comment. Closing the incident. | Hi Team,Though I have already attached the Order no. of NLCP taken from the Order History tab in my initial mail itself. All these order is being tagged with NLCP as well in Order History.Sharing the Order no. for all months along with order placed date again to get this resolved asap.24th Sept : 24th Oct: 24th Nov : ThanksPlease refer this : .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1643538 | Dear Team, Kindly check and do the needful on the below NLCP ordering issue. Given Names Mobile Number Email Id ADSP Number Right_ADSP Number | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Kindly ask the user to check now.
Regards | Dear Team, Kindly check and do the needful on the below NLCP ordering issue. Given Names Mobile Number Email Id ADSP Number Right_ADSP Number-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706413 | Kindly support with below details : Was he part of any Nutri Batch.If he isnt a part of program will he get perks if he orders thru NLCP tab.She is claiming she got a msg that perks will expire by end of this month. Complaint received from Accounts Manager. Kindly support | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
The given user has active subscription of NLCP and there are completed orders under same:
Regards | Kindly support with below details : Was he part of any Nutri Batch.If he isnt a part of program will he get perks if he orders thru NLCP tab.She is claiming she got a msg that perks will expire by end of this month. Complaint received from Accounts Manager. Kindly support-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1695226 | Dear Team, ADSP is complaining that payment link is not received through SMS and email. And it is not showing on the website as well. Kindly check and resolve. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
New order {1049963092} has been created and payment link is available. Please ask user to login and make payment to complete order.
Regards | Dear Team, ADSP is complaining that payment link is not received through SMS and email. And it is not showing on the website as well. Kindly check and resolve.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1700566 | Kindly activate the 3rd Bundle Purchase link. As its not active for the ADS.Screenshot of the same is attached . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | For all the three subscriptions payment link is there on the website.
Please ask user to proceed with payment. | Kindly activate the 3rd Bundle Purchase link. As its not active for the ADS.Screenshot of the same is attached .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1680572 | Customer called and stated that they are not receiving link to place the NLCP bundle kindly check and help with the resolution as earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that 2 orders for the NLCP for the user are already complete, 3rd order is scheduled for Nov 24, 23.
He will receive the payment link once order is placed on Nov 24, 23.
Regards | Customer called and stated that they are not receiving link to place the NLCP bundle kindly check and help with the resolution as earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1665159 | Hi Team , ADSP has not receive Bundle Kit till now in second order also option was not showing . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Bag Shaker and guide was only applicable for the first orders in this program . Kindly co-ordinate with marketing regarding the same. | Hi Team , ADSP has not receive Bundle Kit till now in second order also option was not showing .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1696635 | HI Team, ADSP joined the NLCP program in October and yet to recieve the payment link for 3rd NLCP order. Please check and suggest further on this. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
New order has been created and payment link is available. Please ask user to login and make payment to complete order.
Regards | HI Team, ADSP joined the NLCP program in October and yet to recieve the payment link for 3rd NLCP order. Please check and suggest further on this.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1686402 | Hi Team ADSP has placed all my NLCP order's through the NLCP link or website but still getting regular emails due. Request you to check and update. Please find below the order details | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As per last comment. Closing the incident. | Hi Team ADSP has placed all my NLCP order's through the NLCP link or website but still getting regular emails due. Request you to check and update. Please find below the order details-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688970 | Hi Team, ADSP has inquired that he has already placed NLCP order on still he is getting payment link for NLCP order. Please check and confirm on the same. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Please ask ABO to clear the browser cache, history and then check again. if issue persist please let us know with error screen shot. | Hi Team, ADSP has inquired that he has already placed NLCP order on still he is getting payment link for NLCP order. Please check and confirm on the same.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1663012 | Hi Team ADSP #l unable to place NLCP order Her initial order got cancelled and now she is not able to place fresh order. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Please be informed that the given user placed his first SOP order on Oct 4, 23, Now as per system next SOP order will be placed on Nov 4, 23, a payment link will be sent to user's registered mobile number once order is placed. Kindly ask user to place the order through payment link only.
Regards | Hi Team ADSP #l unable to place NLCP order Her initial order got cancelled and now she is not able to place fresh order.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1678228 | Hi Team, has complained that he has placed the NLCP 2nd Bundle through the payment link received on their mobile number , however as checked the is showing placed on some other Please check the same at your end and let us know the solution for this. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that we checked the upline and did not see any payment link being sent for order . All communication for the order were sent to .
Also we can see that downline and upline share same address and downline has mentioned upline's phone number in alternate number.
There could be a possibility that either user used the same device as downline or downline sent link to upline. No issue found from our end.
| Hi Team, has complained that he has placed the NLCP 2nd Bundle through the payment link received on their mobile number , however as checked the is showing placed on some other Please check the same at your end and let us know the solution for this.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1699726 | Dear Team, As per ADSP, he has processed NLCP order# on 1st Dec, however it is showing "In process" on website" Kindly check and confirm the status of this order. Activate another link to complete the NLCP order. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Order link is expired now. We have rescheduled the new SOP order . Please ask user to check, user must have received payment link for same. User can login on website and he will be able to view the option to pay, kindly ask user to make payment to confirm the order. | Dear Team, As per ADSP, he has processed NLCP order# on 1st Dec, however it is showing "In process" on website" Kindly check and confirm the status of this order. Activate another link to complete the NLCP order.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1674357 | Hi Team, ADSP is unable to place the NLCP order through the given link. Today is the last day to place an order, hence kindly check and do the needful on priority, | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | We verified in the system ABO already placed 2 NLCP orders. Next Scheduled order is on 29th Nov. Please ask user to verify. | Hi Team, ADSP is unable to place the NLCP order through the given link. Today is the last day to place an order, hence kindly check and do the needful on priority,-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1691445 | Dear Team, Kindly check the below concern raised by ADSP regarding the Nutrilite Liv360 program and do the needful. Concern: Liv360 program mein order ki jagah order mujhe karna pada , jab tak pure order nahin hue tab tak dashboard se company ka message hata nahin , yah system theek nahin , | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | User has two NLCP subscriptions currently active for which user has to order mingainst each.
For first NLCP subscription user has successfully placed below mentioned orders.
And for another NLCP subscription user has successfully placed orders and next order will get generated on | Dear Team, Kindly check the below concern raised by ADSP regarding the Nutrilite Liv360 program and do the needful. Concern: Liv360 program mein order ki jagah order mujhe karna pada , jab tak pure order nahin hue tab tak dashboard se company ka message hata nahin , yah system theek nahin ,-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1702942 | Hi Team, As per the ADSP, the order placed on is not considered as NLCP order. Order number# Kindly check and confirm. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked mentioned order is in under NLCP program and ABO earned the nutriperk also. Please find the attached screen shot for the same. Please ask abo to check. If still facing any issue, please feel free to raise the new incident. | Hi Team, As per the ADSP, the order placed on is not considered as NLCP order. Order number# Kindly check and confirm.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1692009 | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are about to place the NLCP 3rd bundle, but they didn't receive any link to process the payment, and even due date also crossed, kindly have a check and help us on the same at the earliest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Earlier the order payment link was expired as validity is only of days.
We have regenerated a NLCP order for the user please ask user to make the payment now. | Business : Nutrilite LIV : Nutrilite LIV Enquiry Customer called and stated that they are about to place the NLCP 3rd bundle, but they didn't receive any link to process the payment, and even due date also crossed, kindly have a check and help us on the same at the earliest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1696634 | Ada is in Liv programme and name ADS registered my address in Dindigul and shifted my family . ADS wants to purchase my 3rd month bundle product at my new address,. but unable to change the address. Kindly do the needful. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Address has been updated. Please ask user verify and pay for order using payment link. Once user logged in , will get the payment link. | Ada is in Liv programme and name ADS registered my address in Dindigul and shifted my family . ADS wants to purchase my 3rd month bundle product at my new address,. but unable to change the address. Kindly do the needful.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1696636 | Dear Team, ADSP is saying that my self and my Husband wef. i purchased (two) bundle Nutrilite product through NLCP. BUT NEXT Month nov I purchase bundle product from Amway Agartala office due to non availability of NLCP LINK .getting permission from Amway office executive. But this month DEC I purchase only (one) bundle product. Kindly check and update if the link needs to be activated. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please ask user to place 3rd order as well from outside as now we cannot link for 3rd when first are placed outside. Once done, please raise a new INC and we will consider them for nutriperks.
Regards | Dear Team, ADSP is saying that my self and my Husband wef. i purchased (two) bundle Nutrilite product through NLCP. BUT NEXT Month nov I purchase bundle product from Amway Agartala office due to non availability of NLCP LINK .getting permission from Amway office executive. But this month DEC I purchase only (one) bundle product. Kindly check and update if the link needs to be activated.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1704279 | Dear Team, The below ADSP has completed the NLCP bundle orders and wants to change the NLCP bundle but is unable to modify the same. Pls suggest. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
As checked modify NLCP tab is enabled for the user.
Kindly ask user to check and if still any issue please provide screenshot of the error
Regards | Dear Team, The below ADSP has completed the NLCP bundle orders and wants to change the NLCP bundle but is unable to modify the same. Pls suggest.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1674982 | Please suggest Query - PLS extend my NLCP date as i ordered on NOV but payment failed and amt. detected from my ITZ card. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
The older order has been marked as failed and a new order has been placed. Please ask user to make the payment and complete order
Regards | Please suggest Query - PLS extend my NLCP date as i ordered on NOV but payment failed and amt. detected from my ITZ card.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1685307 | Remarks: Customer has participated in NLCP Liv360 program and wanted to place order for November' month but customer is stating that two due dates are reflecting in website which is 28th Nov' and 4th December', please help customer in getting confirmation of last date. Note : Informed customer to place order today (28th Nov') as due date was 28th Nov' | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user has 2 active subscriptions.
| Remarks: Customer has participated in NLCP Liv360 program and wanted to place order for November' month but customer is stating that two due dates are reflecting in website which is 28th Nov' and 4th December', please help customer in getting confirmation of last date. Note : Informed customer to place order today (28th Nov') as due date was 28th Nov'-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1701809 | Dear Team,This ADSP Shamim Akhter missed the last date of ordering their Liv Bundle of 3rd month and the link got expired. So this ADPS wants to get the link generated again for him.Please Look into matter and activate the Link For this ADSP. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As checked the user has two active subscription and both the subscription has completed 3 order. | Dear Team,This ADSP Shamim Akhter missed the last date of ordering their Liv Bundle of 3rd month and the link got expired. So this ADPS wants to get the link generated again for him.Please Look into matter and activate the Link For this ADSP.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1660690 | Dear Team, ADSP# was placing 2nd order using the link of NLCP tab, however due to some issue order could not be completed. Now he is getting error while payment, kindly check and resolve. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi Team
Please ask user to make the payment now.
Regards | Dear Team, ADSP# was placing 2nd order using the link of NLCP tab, however due to some issue order could not be completed. Now he is getting error while payment, kindly check and resolve.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1704285 | The closure remarks of Ticket # SCTASK1400151is not clear. Dear Team, Kindly confirm the number of subscriptions and NLCP orders placed by the ADSP | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Given user has 2 active subscriptions and 2 completed orders in each:
Regards | The closure remarks of Ticket # SCTASK1400151is not clear. Dear Team, Kindly confirm the number of subscriptions and NLCP orders placed by the ADSP-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1704881 | Dear Team, Notes is not updated in previous ticket. Please share the notes which you have received from application team. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Notification for the 3rd order has been removed, it will be created on Jan 1, 24
regards | Dear Team, Notes is not updated in previous ticket. Please share the notes which you have received from application team.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1676713 | Dear Team, | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | User has created two NLCP order :
1st order was placed on and next was order was placed on with amount and now the next order link will get created on upcoming .
2nd order was placed on therefore the next order has been auto generated on with the payment link of amount for which user can pay in next 15 days from 09 Nov. | Dear Team,-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1695301 | Dear Team, Please assist on the below query. Category Order RelatedMessage I'm getting email and message that payment is due for NLCP Health Basket . Order I have made payment for Health Basket for Nov on 3rd Dec. For Dec, the due date should be starting only after 24th Dec. Pls check this order and resolve the issue. I have modified the NLCP health basket and will be placing order for the new basket end of this month. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
User has successfully placed 3 orders for the month, he wil not receive notfication for now.
Regards | Dear Team, Please assist on the below query. Category Order RelatedMessage I'm getting email and message that payment is due for NLCP Health Basket . Order I have made payment for Health Basket for Nov on 3rd Dec. For Dec, the due date should be starting only after 24th Dec. Pls check this order and resolve the issue. I have modified the NLCP health basket and will be placing order for the new basket end of this month.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706370 | Dear Team, For the below NLCP order, the payment has been debited but the order was not confirmed. As checked, the payment status is showing as "Initiated" in POS. Below is the screenshot for your reference. Kindly check and support in getting this order confirmed. ADSP Order Kindly confirm the status on below case as ADS Partner is asking with us about this NLCP order and today is the last day for NLCP order, so pls resolve this case on priority basis. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that we have raised for refund if payment has been deducted.
We have created a new order, please ask user to make payment to complete 3rd order.
Regards | Dear Team, For the below NLCP order, the payment has been debited but the order was not confirmed. As checked, the payment status is showing as "Initiated" in POS. Below is the screenshot for your reference. Kindly check and support in getting this order confirmed. ADSP Order Kindly confirm the status on below case as ADS Partner is asking with us about this NLCP order and today is the last day for NLCP order, so pls resolve this case on priority basis.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1673515 | HI Team, ADSP is again reveiving NLCP link to place order by 14th Nov'. As per ADSP she has already placed the NLCP though payment link. Please confirm if this is the 3rd NLCP order link. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user placed 2 NLCPs , for 1st user has already placed 2 orders:
Below 2nd NLCP was placed :
The payment link which user is receiving is of this NLCP bundle.
Regards
| HI Team, ADSP is again reveiving NLCP link to place order by 14th Nov'. As per ADSP she has already placed the NLCP though payment link. Please confirm if this is the 3rd NLCP order link.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1680464 | Hi Team, is trying to place an NLCP order and the below error message is appearing Kindly check and update the status. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please ask user to make payment from the payment link which is active.
User will not be able to place order from NLCP tab.
Regards | Hi Team, is trying to place an NLCP order and the below error message is appearing Kindly check and update the status.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1691869 | As per ADSP he is having two subscription but after placing one order error coming maximum NLCP creation limit reached. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Yes user is having the 2 subscriptions
For first subscriptions 3 orders has already been completed.
And for another subscription 2 orders has been completed 3 order is still remaining for which payment link was expired so we have regenerated a new order please ask user to make payment for the order.
| As per ADSP he is having two subscription but after placing one order error coming maximum NLCP creation limit reached.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1663848 | Dear Team, ADSP is complaining that payment link is not available in NLCP tab. Kindly sent the payment link on his mobile number and email address again and confirm. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Please pay till 22 Nov, link activated now. | Dear Team, ADSP is complaining that payment link is not available in NLCP tab. Kindly sent the payment link on his mobile number and email address again and confirm.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1685205 | Customer called and stated that they have purchased NCLP bundles continuously Sep' - Nov'. Customer requesting us to stop notification when already NLCP orders are been completed. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | We have checked ABO created 3 NCLP program and all are in active . ABO placed 3 order ins one NLCP and 2 other NLCP orders are still pending to pay. | Customer called and stated that they have purchased NCLP bundles continuously Sep' - Nov'. Customer requesting us to stop notification when already NLCP orders are been completed.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1666542 | Hi Team, As ADSP has already returned the Please share link against the active , as same NLCP bundle is required to be placed for the consistency . | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that is not a SOP order ,
As of now, user is having 3 Active NLCPs
As we checked, all 3 payment links are active.
Please ask user to check his order history, and make the payment to confirm the order.
Regards | Hi Team, As ADSP has already returned the Please share link against the active , as same NLCP bundle is required to be placed for the consistency .-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1706379 | Hi Team, ADSP is not able to place the NLCP order due to below issue. Kindly check and resolve. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Closing as per below comment. | Hi Team, ADSP is not able to place the NLCP order due to below issue. Kindly check and resolve.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1686408 | Hi Team, Please confirm on which date NLCP link will be activated for placing the order for below ADSP | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | NLCP next scheduled date is on Please confirm the ABO and ask to check. | Hi Team, Please confirm on which date NLCP link will be activated for placing the order for below ADSP-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1687186 | Dear Team, As per the ADSP they have already placed the 3rd NLCP bundle since Sept/Oct/Nov.But still the purchase reminders are receiving to them. Request you to please check & confirm if the all the orders have been placed for NLCP. Also, pls confirm on the reminders which is showing in the attachment is related to which order. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that the given user has 2 active subscription:
Each NLCP is for 3 orders this is why user is getting reminders for next orders. Now since 2nd order has 1 returned order therefore subscription will be cancelled.
Please ask user to return his 2nd order- of 2nd subscription as well and make payment of order to complete 3 order journey.
In case payment link expires please raise an new INC to place another order for user.
Regards | Dear Team, As per the ADSP they have already placed the 3rd NLCP bundle since Sept/Oct/Nov.But still the purchase reminders are receiving to them. Request you to please check & confirm if the all the orders have been placed for NLCP. Also, pls confirm on the reminders which is showing in the attachment is related to which order.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1685474 | Hi Team, is unable to purchased her 2nd bundle (IInd order for husband of 2nd bundle of Nut.Liv )as she checked that her Nutriperks of 2nd bundle (Ist order for wife) has not been updated as she placed order through CART because that time her CART was already filled & NO NOTIFICATION was given for order. Nutriperks details are showing only for Ist bundle as below---She is requesting her Nutriperks of 2nd bundle (Ist order for wife) as one order is already placed-- -Please confirm can she placed 2nd bundle (IInd order for husband) through CART as now again her CART is already filled & NO NOTIFICATION is showing (Notification is showing only for 3rd bundle. CART is already filled for 2nd order of 2nd bundle Please suggest & do the needful as ADSP is waiting for our URGENT ATTENTION | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | We have checked the provided order. this order is not under in NLCP programs. Nutriperk will be given on placing order on active NCLP program. Please ask user to check. | Hi Team, is unable to purchased her 2nd bundle (IInd order for husband of 2nd bundle of Nut.Liv )as she checked that her Nutriperks of 2nd bundle (Ist order for wife) has not been updated as she placed order through CART because that time her CART was already filled & NO NOTIFICATION was given for order. Nutriperks details are showing only for Ist bundle as below---She is requesting her Nutriperks of 2nd bundle (Ist order for wife) as one order is already placed-- -Please confirm can she placed 2nd bundle (IInd order for husband) through CART as now again her CART is already filled & NO NOTIFICATION is showing (Notification is showing only for 3rd bundle. CART is already filled for 2nd order of 2nd bundle Please suggest & do the needful as ADSP is waiting for our URGENT ATTENTION-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1688971 | Hi Team, Please check that Nutriperks have been deducted for the below successful orders. Please check and help to restore the Nutri Perk points, | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Nutriperk points have been added now. Please ask user to verify now. | Hi Team, Please check that Nutriperks have been deducted for the below successful orders. Please check and help to restore the Nutri Perk points,-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1691444 | Hi Team, In reference to last ticket , ADSP has forwarded the NLCP order payment reminder email to us. Kindly check the same in above comments and provide further update. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Please be informed that user has successfully completed 3 orders so NLCP is complete.
Regards | Hi Team, In reference to last ticket , ADSP has forwarded the NLCP order payment reminder email to us. Kindly check the same in above comments and provide further update.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1664490 | ADS complained that he did not receive the 2nd month bundle link, and he placed the 1st month bundle order in the NCLP, but it shows no NutriPerks point on his account.Kindly check and add the first-month NutriPerks point and send the link for the second-month bundle order. ADSP # 1st month Order number : Dt | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | As we checked, the provided order is not SOP/NCLP order and as per screen shot its showing mobile order. Please ask ABO to verify again. If still facing any issue, please feel free to raise the new incident with correct order. | ADS complained that he did not receive the 2nd month bundle link, and he placed the 1st month bundle order in the NCLP, but it shows no NutriPerks point on his account.Kindly check and add the first-month NutriPerks point and send the link for the second-month bundle order. ADSP # 1st month Order number : Dt-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |
INC1675355 | Hi Team, We have received complaint from ADS Partner that today she had placed an order of NLCP Liv360 bundle through link which she has received from the concern team but she got the message that your order was not placed due to payment failed. We have checked the status of order no which we have received from ADS Partner and found that order has shipped from Whs. So pls check and confirm that the below order will be counted in NLCP Liv program yes or not ? POS Screen Shot:- | Business : Nutrilite LIV : Nutrilite LIV Order Status Enquiry. | Hi
The order is part of NLCP programme and currently in shipped status.
Regards | Hi Team, We have received complaint from ADS Partner that today she had placed an order of NLCP Liv360 bundle through link which she has received from the concern team but she got the message that your order was not placed due to payment failed. We have checked the status of order no which we have received from ADS Partner and found that order has shipped from Whs. So pls check and confirm that the below order will be counted in NLCP Liv program yes or not ? POS Screen Shot:--Business : Nutrilite LIV : Nutrilite LIV Order Status Enquiry. | 12 |
INC1675371 | Hi Team, We have received complaint from ADS Partner that Yesterday he had placed an order of NLCP Liv360 bundle through link which he has received from the concern team but she got the message that your order was not placed due to payment failed. We have checked the status of order no which we have received from ADS Partner and found that order has shipped from Whs. So pls check and confirm that the below order will be counted in NLCP Liv program yes or not ? POS Screen Shot :- | Business : Nutrilite LIV : Nutrilite LIV Order Status Enquiry. | Hi
Please be informed that the order has been placed and part of NLCP
Regards | Hi Team, We have received complaint from ADS Partner that Yesterday he had placed an order of NLCP Liv360 bundle through link which he has received from the concern team but she got the message that your order was not placed due to payment failed. We have checked the status of order no which we have received from ADS Partner and found that order has shipped from Whs. So pls check and confirm that the below order will be counted in NLCP Liv program yes or not ? POS Screen Shot :--Business : Nutrilite LIV : Nutrilite LIV Order Status Enquiry. | 12 |
INC1666721 | Dear Team, Please find the ADSP# and confirm if order# dated has been placed through link.Kindly check and confirm if order# dated has been placed through link. | Business : Nutrilite LIV : Nutrilite LIV Enquiry. | Hi
Pleas be informed that the given order was placed via payment link.
Regards | Dear Team, Please find the ADSP# and confirm if order# dated has been placed through link.Kindly check and confirm if order# dated has been placed through link.-Business : Nutrilite LIV : Nutrilite LIV Enquiry. | 12 |