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1 | Article | A conceptual digital policy framework via mixed-methods approach: Navigating public value for value-driven digital transformation | This study is grounded in the understanding that the potential of digital technologies contributes to digital transformation and public value creation, primarily by enhancing information sharing and cooperation. Empirical analysis of policy reports on digital transformation has enabled key topics to be identified, revealing their linkages to core initiatives associated with public values. Through this examination, we underscore the significance of strategic support within digital transformation policies, wherein (emerging) digital technology serves not only as an enabling infrastructure for public administration but also as a catalyst for progress. Leveraging these insights, we propose recommendations for policy groups and identify priority initiatives that can be useful for planning complex digital policies aimed at achieving digital transformation. | digital policy, Conceptual framework, Mixed-methods, Topic modeling, Delphi, Public value, Technology value, Digital economy |
2 | Article | A Maturity Model for Digital Transformation in Education+C4 | The digital transformation in education is the driving force and innovation factor of the high-quality development of education. The evaluation of the ability level of the digital transformation in education has become one of the key points of the current education reform and practice. The maturity model provides a new method to solve the difficulty of evaluating the ability level of education digital transformation and helps to lead the implementation of the transformation practice. Based on the theory and basic structure of maturity model, this study analyzes the existing digital maturity model from the perspective of international comparison and refines the key components of education digital transformation through policy analysis. By referring to the maturity levels and behavior characteristics of Capability Maturity Model and combining with the development characteristics of education digital transformation, an evaluation framework of education digital transformation maturity was constructed, which included five key process domains, 18 sub-key domains and five maturity levels. Based on the idea of “macro to medium to micro” to systematically promote digital transformation, this study discusses the key application scenarios of the maturity evaluation framework of education digital transformation from national, regional and school levels. A maturity model for digital transformation in education provides feasible evaluation paths for the implementation of education digital strategic actions and high-quality development of education. | digital transformation in education, maturity model, evaluation framework, application scenarios, international comparison, policy analysis |
3 | Article | A Standardized Digital Maturity Index and the Application to Higher Education | Digital change is everywhere. Higher Education Institutions (HEIs) are adopting advanced digital tools and pursuing digital strategies. In order to monitor the success of these efforts, the ongoing changes need to be made visible, i.e., objectively quantified. Consequently, there is a need for comparative measures to provide specific guidance and the potential for a neutral overview. Often, institutions compare their development either at the level of management by objectives or in benchmarking initiatives specific to the type of university. Measures are required to continuously deliver data even in the midst of major organizational changes. Currently used measures often are subjective to the observer and the institution. If so, they are less suitable for the purposes mentioned above. This paper presents a Digital Maturity Index (DMI), which is generic in its structure but can be easily adapted to a specific sector such as the higher education ecosystem. It consists of 11 simple fact-based, closed-ended questions about the evaluated organizational scope, such as a process or a business capability. The index items have been validated and the relative weights have been adjusted from a broad national survey of one-third of all German universities, hence the derived weights reflect common expectations of this sector. In addition to validating the index, the results are applied to the rest of the survey data. The status of digitization in German higher education is presented using the Higher Education Reference Model (HERM). Additional insights made possible by the robust but discriminating measurement of the new tool are presented. A summary discusses the index’s potential, shortcomings, and additional areas of application. | Maturity, Digital Index, Enterprise Architecture, National Survey, Higher Education, Germany |
4 | Conference | A Data-Driven Approach to Assessing Digital Transformation Maturity Factors in Government Institutes | Governments around the world are increasingly using digital transformation to improve their services and operations. Digital maturity assessment models however are mainly designed for business organizations, and there are significant differences between private and government sectors, which means that such models may not be effective in the government context. This paper reevaluates the factors for assessing digital transformation maturity from the perspective of government institutes, integrating factors selected from maturity assessment models of recognized consultancy firms and leveraging insights from Subject Matter Experts (SMEs) in government organizations to prove their viability for government sector. A comprehensive set of assessment factors relevant to digital transformation maturity are systematically identified and subjected to evaluation by the SMEs, to reconsider their weights accordingly taking into account experiences and practical considerations unique to government institutes to enhance its relevance and applicability in real-context settings. The resulting Digital Transformation Maturity Assessment factors serve as a valuable tool for government organizations to guide strategic initiatives towards the successful implementation of digital transformation initiatives. | Digital Transformation, Maturity Level, Factors Importance |
5 | Article | Assessing Digital Transformation in Universities | Industry 4.0 and Society 5.0 are reshaping the way organizations function and interact with the communities they serve. The massive penetration of computer and network applications forces organizations to digitalize their processes and provide innovative products, services, and business models. The education market is suffering changes as well, but universities seem slow to react. This paper proposes the application of an integrated digital transformation model to assess the maturity level that educational institutions have in their digital transformation processes and compares them to other industries. Particular considerations to address when using the model for higher-education institutions are discussed. Our results show that universities fall behind other sectors, probably due to a lack of effective leadership and changes in culture. This is complemented negatively by an insufficient degree of innovation and financial support. | digital transformation, maturity assessment, higher-education institution |
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