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retail-faq

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What are your store's operating hours?

Our store is open from 10:00 AM to 8:00 PM, Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.

What are your store's operating hours?

Our regular hours are from 10:00 AM to 8:00 PM on weekdays and 11:00 AM to 6:00 PM on Sundays.

What are your store's operating hours?

You can visit us anytime between 10:00 AM and 8:00 PM from Monday to Saturday, and from 11:00 AM to 6:00 PM on Sundays.

What are your store's operating hours?

Our store is open from 10:00 AM to 8:00 PM, Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.

Do you offer home delivery services?

Yes, we provide home delivery services within Ahmedabad city limits. Please check our website or call our customer service for more information.

Do you offer home delivery services?

Absolutely! We offer home delivery services within Ahmedabad. You can find more details on our website or by contacting our customer support team.

Do you offer home delivery services?

You're in luck! We do offer home delivery services. For delivery details and areas covered, please refer to our website or reach out to our customer care.

What payment methods do you accept?

We accept cash, credit/debit cards, and mobile payment options like UPI. We also offer cash-on-delivery for eligible orders.

What payment methods do you accept?

You can pay for your purchases with cash, credit/debit cards, or use convenient mobile payment options like UPI. We also have a cash-on-delivery option available.

What payment methods do you accept?

We provide various payment options, including cash, credit/debit cards, UPI, and we even offer cash-on-delivery for certain orders.

Do you offer discounts or loyalty programs?

Yes, we have ongoing promotions and discounts. Additionally, we offer a loyalty program where you can earn points on your purchases and redeem them for future discounts.

Can I check product availability online before coming to the store?

Yes, you can check product availability on our website or contact our customer service for real-time information.

What safety measures are in place in light of the ongoing pandemic?

We prioritize the safety of our customers and staff. We have implemented enhanced cleaning protocols, provide hand sanitizers, and enforce social distancing within the store. Masks are mandatory for all customers and staff.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a nominal fee. Please inquire at the checkout counter for assistance.

Are there parking facilities available near your store?

Yes, we have dedicated parking spaces near our store for the convenience of our customers.

Can I place an order for products not currently in stock?

Yes, we can place special orders for products that are not in stock. Please visit our customer service desk or contact us for assistance.

Do you have a customer support hotline?

Yes, you can reach our customer support team at +91-1234567890 during our store's operating hours. We're here to assist you with any inquiries or concerns.

What COVID-19 safety measures should I follow when visiting your store?

When visiting our store, please wear a mask, maintain social distancing, use hand sanitizer, and follow any additional guidelines posted within the store for your safety and that of others.

Is there a return policy for products purchased in your store?

Yes, we have a 30-day return policy for most products. Please refer to our return policy page on our website for detailed information.

Is there a return policy for products purchased in your store?

Yes, we have a 30-day return policy for most products. Please refer to our return policy page on our website for detailed information.

Is there a return policy for products purchased in your store?

Absolutely, we want you to be satisfied with your purchase. Our standard return policy allows for returns within 30 days of purchase. Visit our website to understand the full policy.

Is there a return policy for products purchased in your store?

We stand by the quality of our products. If you're not completely satisfied, you can return items within 30 days. Check our website for the complete return policy.

How can I track my order?

You can easily track your order by clicking on the 'Track Order' link on our website's homepage. Just enter your order number and email address to get real-time updates on the status of your delivery.

How can I track my order?

To track your order, you can contact our customer support team at +91-XXXXXXXXXX or email us at support@yourstore.com. Provide them with your order number, and they will assist you with the tracking information.

How can I track my order?

If you have our mobile app installed, simply log in, go to the 'My Orders' section, and you'll find detailed tracking information for your order there.

How can I track my order?

Opt for our SMS tracking service by texting 'TRACK [your order number]' to XXXXX. You will receive instant updates on your order's location and estimated delivery time.

How can I track my order?

Check your email for the order confirmation message we sent when you placed the order. It contains a 'Track Your Order' link that will take you to the tracking page.

How can I track my order?

For orders shipped via a third-party courier service (e.g., FedEx or DHL), visit their official website and enter your tracking number, which you can find in your order confirmation email.

How can I track my order?

If you prefer an in-person experience, you can visit our store and our staff will assist you in tracking your order. Don't forget to bring your order number.

How can I track my order?

You can track your order from our mobile website as well. Just go to 'Order Tracking' in the menu and enter your order details.

How can I track my order?

Feel free to send us a direct message on our social media channels with your order number, and we'll provide you with the latest tracking information.

How can I track my order?

You can call our customer service hotline and follow the IVR prompts to track your order. Simply enter your order number when prompted.

Do you offer discounts on bulk purchases?

Yes, we have special discounts for bulk purchases. The more you buy, the more you save. Feel free to inquire about the specific discount rates for your desired quantity.

Do you offer discounts on bulk purchases?

Absolutely! We provide quantity-based discounts, which means the larger your order, the bigger the discount. Please let us know the quantity you're interested in, and we'll offer you the best deal.

Do you offer discounts on bulk purchases?

Certainly! For bulk purchases, we can provide you with custom pricing to ensure you get the most competitive rate. Just reach out to our sales team, and they will assist you with a personalized quote.

Do you offer discounts on bulk purchases?

We have a tiered discount system in place. Depending on the quantity you intend to purchase, you'll qualify for a specific discount tier. Please let us know the quantity, and we'll inform you of the applicable discount.

Do you offer discounts on bulk purchases?

If you're looking to buy in large quantities, you may qualify for our wholesale pricing. Get in touch with our wholesale department, and they will provide you with all the details and pricing options.

Do you offer discounts on bulk purchases?

To discuss bulk purchase discounts, please contact our dedicated sales team at sales@smart.biz. They'll be happy to assist you in finding the best pricing for your bulk order.

Do you offer discounts on bulk purchases?

We often run exclusive offers and promotions for bulk buyers. Keep an eye on our website and newsletters for the latest deals on bulk purchases.

Do you offer discounts on bulk purchases?

If you're a part of our loyalty program, you may also be eligible for additional discounts on bulk orders. Check your loyalty points and benefits to maximize your savings.

What type of goods do you have in your store?

Our store offers a wide range of goods to meet various needs. We have everything from electronics and clothing to home decor and groceries. Feel free to explore our aisles to discover the diverse selection of products we have.

What type of goods do you have in your store?

We categorize our products into different sections, including electronics, fashion, beauty, home and kitchen, and more. You can find a comprehensive selection of items in each category, catering to your preferences and requirements.

What type of goods do you have in your store?

Our store features a variety of high-quality products, including the latest tech gadgets, stylish clothing and accessories, premium cosmetics, delicious food items, and much more. We take pride in offering a diverse and curated collection.

What type of goods do you have in your store?

We have specialized departments dedicated to specific types of goods. For example, our electronics department offers the latest gadgets and appliances, while our fashion department features trendy clothing and accessories.

What type of goods do you have in your store?

Our inventory is dynamic and includes seasonal offerings. Depending on the time of year, you can find seasonal goods such as holiday decorations, summer essentials, and festive items.

What type of goods do you have in your store?

We also carry exclusive brands and products that you won't find elsewhere. Our store is committed to offering unique and premium items that cater to different tastes and preferences.

What type of goods do you have in your store?

Our store is known for its diversity of products. Whether you're looking for everyday essentials or specialty items, we strive to provide a one-stop shopping experience for our customers.

What type of goods do you have in your store?

The best way to discover the types of goods we have in our store is to pay us a visit. We invite you to explore our aisles and see the vast array of products we offer. Our friendly staff will be happy to assist you.

What are your store's contact details?

You can reach us at support@smart.biz for customer inquiries and at contact@smart.biz for B2B collaborations.

What are your store's contact details?

Feel free to contact us via email. For general inquiries, email us at support@smart.biz. For B2B partnerships, email us at contact@smart.biz.

What are your store's contact details?

We're just an email away! Reach out to us at support@smart.biz for customer-related concerns and at contact@smart.biz for business-related queries.

What are your store's contact details?

Need assistance? Drop us a message at support@smart.biz if you're a customer or at contact@smart.biz if you're a B2B client.

What is your store's location?

S-Mart is conveniently located at Vrundavan Society, Navrangpura, Ahmedabad, Gujarat. You can find us easily using Google Maps.

What is your store's location?

Visit us at our store located in the heart of Ahmedabad, at Vrundavan Society, Navrangpura. We're easy to locate on all major maps and navigation apps.

What is your store's location?

Our store is situated at Vrundavan Society, Navrangpura, making it accessible and convenient for all our customers in Ahmedabad.

What is your store's location?

Come find us at Vrundavan Society, Navrangpura in Ahmedabad. We're centrally located and have ample parking for your convenience.

Do you offer gift cards?

Yes, we do! S-Mart gift cards are the perfect choice for any occasion. You can purchase them in-store or online.

Do you offer gift cards?

Absolutely! Our gift cards make great gifts. They're available in various denominations and can be purchased at the customer service desk.

Do you offer gift cards?

Looking for a versatile gift? Our gift cards are the answer! You can buy them at our store or order online for quick delivery.

Do you offer gift cards?

S-Mart gift cards are a fantastic way to treat your loved ones. Visit us to get one, or order online and have it delivered to your doorstep.

How can I apply for a job at S-Mart?

We're always looking for passionate individuals to join our team. Check out our Careers page on the website for current job openings and application details.

How can I apply for a job at S-Mart?

Excited to work with us? Explore job opportunities at S-Mart by visiting our Careers page online. You can apply directly through the website.

How can I apply for a job at S-Mart?

Join the S-Mart family! To apply for a job, send your resume and cover letter to careers@smart.biz. We'll get in touch if your profile matches our requirements.

How can I apply for a job at S-Mart?

We appreciate your interest in working with us! To apply, email your resume and a brief introduction to careers@smart.biz. Alternatively, you can drop off your resume at our store's reception.

Can I return an item without a receipt?

We generally require a receipt for returns, as it helps us process your request efficiently. However, exceptions can be made in certain cases. Please contact our customer support team for assistance.

Can I return an item without a receipt?

Having a receipt speeds up the return process, but if you don't have it, don't worry. Contact our customer service at support@smart.biz and they'll guide you through the return process.

Can I return an item without a receipt?

While a receipt expedites the process, we understand situations vary. Reach out to our customer support at support@smart.biz, and they'll assist you with the return process without a receipt.

Can I return an item without a receipt?

A receipt is preferred, but if you've misplaced it, reach out to our customer service at support@smart.biz. They'll help you navigate the return process and find the best solution for you.

What safety measures are in place at your store in light of the ongoing pandemic (COVID-19)?

Your safety is our top priority. We've implemented enhanced cleaning protocols, provide hand sanitizers throughout the store, and enforce social distancing measures. Masks are mandatory for all customers and staff.

What safety measures are in place at your store in light of the ongoing pandemic (COVID-19)?

S-Mart is committed to your safety. Our store follows all local health guidelines, including regular sanitization, mask mandates, and maintaining safe distances between customers.

What safety measures are in place at your store in light of the ongoing pandemic (COVID-19)?

Rest assured, we take COVID-19 seriously. Our store strictly adheres to all health and safety guidelines, including sanitization, mask enforcement, and capacity limits.

What safety measures are in place at your store in light of the ongoing pandemic (COVID-19)?

We've implemented comprehensive COVID-19 safety measures. You'll find hand sanitizing stations, mask requirements, and social distancing reminders throughout the store.

Can I request a product that's currently out of stock?

Absolutely! If a product is out of stock, you can place a special order. Contact our customer service team at support@smart.biz with the product details, and they'll assist you in ordering it.

Can I request a product that's currently out of stock?

We're here to help you get what you need. If a product is out of stock, reach out to us at support@smart.biz, and we'll do our best to fulfill your request through a special order.

Can I request a product that's currently out of stock?

Don't worry if something's out of stock. Email our customer support at support@smart.biz with the product details, and they'll work on getting it for you.

Can I request a product that's currently out of stock?

Out of stock? No problem! Send us an email at support@smart.biz, and our team will explore options to source the product for you.

How do I unsubscribe from your email newsletter?

To unsubscribe from our newsletter, click the Unsubscribe link at the bottom of any of our emails. You'll be removed from our mailing list.

How do I unsubscribe from your email newsletter?

We respect your choices. You can unsubscribe from our newsletter by clicking the Unsubscribe link in the footer of any email you receive from us.

How do I unsubscribe from your email newsletter?

Managing your preferences is easy. Simply click the Unsubscribe link in one of our emails, and you'll be unsubscribed from our newsletter.

How do I unsubscribe from your email newsletter?

If you wish to stop receiving our emails, just click the Unsubscribe link in any email you've received from us. You won't receive further newsletters.

What payment methods are accepted at S-Mart?

We accept various payment methods, including cash, credit/debit cards, UPI, and mobile wallets. You can also use cash-on-delivery for eligible orders.

What payment methods are accepted at S-Mart?

We offer multiple payment options for your convenience, such as cash, credit/debit cards, UPI, and mobile wallets. Additionally, we support cash-on-delivery for select orders.

What payment methods are accepted at S-Mart?

You have flexibility in payment choices. We take cash, credit/debit cards, UPI, and mobile wallets. Plus, we offer cash-on-delivery for certain orders.

What payment methods are accepted at S-Mart?

At S-Mart, you can pay using cash, credit/debit cards, UPI, and mobile wallets. For added convenience, we have cash-on-delivery available for eligible purchases.

Do you have the latest smartphone model in stock?

Yes, we carry the latest smartphone models. You can check the availability on our website or visit our store for a hands-on experience.

Do you have the latest smartphone model in stock?

We do have the latest smartphones in stock. Visit our store or check our website to see the models available.

Do you have the latest smartphone model in stock?

Absolutely! We pride ourselves on having the latest smartphone models. Feel free to visit us and explore the options.

Are there any discounts on laptops currently?

We have ongoing promotions, and discounts on laptops may be available. Please check our website or visit our store for the latest offers.

Are there any discounts on laptops currently?

Yes, we often have special discounts on laptops. Be sure to explore our website or visit our store to see the current deals.

Are there any discounts on laptops currently?

Laptops are often part of our promotional offers. To find out about current discounts, check our website or visit our store.

What is S-Mart?

S-Mart is a well-established retail store located in Ahmedabad, Gujarat, India. We offer a wide range of products, including electronics, clothing, home decor, groceries, and more. Our store is known for its quality products, competitive prices, and excellent customer service. Whether you're looking for everyday essentials or special items, S-Mart strives to provide a one-stop shopping experience for our valued customers. If you have any specific questions or need more information, please feel free to ask.

What types of electronics do you have in stock?

We offer a variety of electronics, including smartphones, laptops, tablets, televisions, and home appliances like refrigerators and washing machines.

Do you carry organic produce in your grocery section?

Unfortunately, our organic produce is currently out of stock. We recommend checking back with us or inquiring about availability in-store.

Can I find branded sportswear in your clothing section?

We're currently restocking our sportswear section, and branded items may not be available at the moment. Please check with us again soon.

Are there any discounts on home decor items currently?

Yes, we have ongoing promotions, and you can find discounts on various home decor items such as rugs, curtains, and decorative accessories.

What types of snacks and beverages do you stock in your grocery section?

Our grocery section offers a wide range of snacks and beverages, including chips, cookies, soft drinks, juices, and more.

Do you have fresh flowers available for purchase in your store?

Unfortunately, we do not have fresh flowers available right now. Please check back with us or inquire about future availability.

Can I pre-order upcoming electronic gadgets in advance?

Yes, you can pre-order upcoming electronic gadgets in advance. We offer pre-order options for popular gadgets, ensuring you get them as soon as they're released. Simply visit our store or check our website for the latest pre-order opportunities.

How does the pre-order process work for fashion items?

Pre-ordering fashion items is easy! When a new collection is announced, you can place a pre-order for your desired items. We'll reserve them for you, and you'll be among the first to receive them when they arrive. Stay updated on our website for pre-order details.

Do you accept pre-orders for limited-edition collectibles and toys?

Absolutely! We offer pre-orders for limited-edition collectibles and toys. This ensures you don't miss out on exclusive items. Keep an eye on our store announcements and website for pre-order availability.