human: How can the Digital Certificate (EPF) file be located on your system?
assistant: If you can not locate your file a search will need to be completed on your system for a file with the extension .EPF If the folder for the file is know, the search can be limited to that particular folder.
If the system being used has a Vista operating system, the file can be located in the Virtual File Folder. When Internet Explorer Version 7 in Vista is running in protected mode, it creates a virtualized copy of the file system. All stored files are saved into this virtualized file system instead of the actual directory. The .EPF file is only saved to this location when creating/recovering a profile while IE 7 is in protected mode. To access this directory manually type the path in the address bar of Windows Explorer. From there, you can move the .EPF file to the real Desktop directory, where it will be visible. Microsoft has documented this issue: . The link to the directions on how to disable the protected mode in Internet Explorer Version 7 when you are recovering your digital certificate is http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=16e82…(link is external).