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[ { "title": "Telkom University Admissions", "paragraphs": [ { "context": "Telkom University is one of Indonesia's leading private universities, offering a variety of study programs with different accreditation levels. The admission process for new students is conducted through the SMB Telkom University website, where applicants can register by clicking the 'Daftar' icon or following the registration instructions available at https://smb.telkomuniversity.ac.id/petunjuk-pendaftaran/. In case an applicant forgets their registration account password, they can reset it by clicking the 'Lupa Password' button on the registration login page and following the email-based password recovery process. The payment process for the registration PIN follows the selected admission pathway, and the detailed payment procedure can be accessed via this link: http://smb.telkomuniversity.ac.id/wp-content/uploads/2024/12/Tata-Cara-Pembayaran-PIN-Pendaftaran-Telkom-University.pdf. Each study program at Telkom University has different accreditation, which can be checked under the 'Menu Program' section of the university's website. Similarly, tuition fees vary based on the study program, and applicants can find specific fee structures under the same menu. The university has three primary fee components: UP3, which is a one-time participation/building fee; SDP2, a one-time educational development fee; and BPP, the semester-based tuition fee. In the event that a student wishes to resign, Telkom University provides different resignation categories, including changing study programs, acceptance into a public university through SNBP/SNBT, acceptance through an independent pathway or civil service selection, or personal reasons. The resignation process must be completed through the Online Registration application at seeds.telkomuniversity.ac.id by selecting the 'Menu Undur Diri.' The withdrawal provisions follow the terms outlined in the graduation letter Attachment 1.", "qas": [ { "question": "How to register as a new student at Telkom University?", "id": "001", "answers": [ { "text": "The admission process for new students is conducted through the SMB Telkom University website, where applicants can register by clicking the 'Daftar' icon or following the registration instructions available at https://smb.telkomuniversity.ac.id/petunjuk-pendaftaran/", "answer_start": 144 } ] }, { "question": "What if I forget my registration account password?", "id": "002", "answers": [ { "text": "Reset it by clicking the 'Lupa Password' button on the registration login page and following the email-based password recovery process.", "answer_start": 488 } ] }, { "question": "How to make payment for SMB Telkom University registration PIN?", "id": "003", "answers": [ { "text": "The payment process for the registration PIN follows the selected admission pathway, and the detailed payment procedure can be accessed via this link: http://smb.telkomuniversity.ac.id/wp-content/uploads/2024/12/Tata-Cara-Pembayaran-PIN-Pendaftaran-Telkom-University.pdf.", "answer_start": 624 } ] }, { "question": "What is the accreditation of Telkom University's study programs?", "id": "004", "answers": [ { "text": "Each study program at Telkom University has different accreditation, which can be checked under the 'Menu Program' section of the university's website.", "answer_start": 896 } ] }, { "question": "How much does it cost to study at Telkom University?", "id": "005", "answers": [ { "text": "Tuition fees vary based on the study program, and applicants can find specific fee structures under the same menu.", "answer_start": 1059 } ] }, { "question": "What is the difference between UP3, SDP2, and BPP?", "id": "006", "answers": [ { "text": "UP3, which is a one-time participation/building fee; SDP2, a one-time educational development fee; and BPP, the semester-based tuition fee.", "answer_start": 1223 } ] }, { "question": "What if I want to resign from Telkom University?d", "id": "007", "answers": [ { "text": "In the event that a student wishes to resign, Telkom University provides different resignation categories, including changing study programs, acceptance into a public university through SNBP/SNBT, acceptance through an independent pathway or civil service selection, or personal reasons. The resignation process must be completed through the Online Registration application at seeds.telkomuniversity.ac.id by selecting the 'Menu Undur Diri.' The withdrawal provisions follow the terms outlined in the graduation letter Attachment 1.", "answer_start": 1363 } ] } ] }, { "context": "Prospective students who wish to register for SMB Telkom University must meet specific requirements depending on their chosen study program. Certain study programs, such as D3 Telecommunication Technology, S1 Electrical Engineering, S1 Telecommunication Engineering, S1 Visual Communication Design (DKV), S1 Craft (Fashion and Textile Design), S1 Interior Design, S1 Product Innovation and Management (or S1 Product Design), and S1 Visual Art (or S1 Fine Arts), require applicants to be free from color blindness. Additionally, applicants for the design-related programs must upload a portfolio during registration. When inputting subject grades, if a prospective student does not have a specific grade, they may enter a value of 0 (zero). Document uploads are also required during the registration process, including scanned report cards per semester in .pdf or .jpg format, with a maximum file size of 2 MB. These documents do not need to be legalized unless they are scanned photocopies of the original document. If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed. The same applies to study program selection—students can modify their chosen program before printing the Participant Card but cannot make changes afterward. For those interested in registering for the D3-S1 Extension program, specific eligibility requirements apply. Telkom University alumni who graduated within the last year may apply directly through the Direct Track Extension program. Meanwhile, Tel-U alumni who graduated more than a year ago and non-Tel-U applicants must register through the Regular Extension path. Further details on the extension selection process can be found at https://smb.telkomuniversity.ac.id/jalur-seleksi/ekstensi/. Non-Tel-U applicants are also required to fill out an additional form, which can be accessed at https://docs.google.com/forms/d/e/1FAIpQLSd-oz6DSjoldb5bCQuzYUF1i5_uBXA3a3eNwYG8YZgk8bQhVQ/viewform.", "qas": [ { "question": "What are the special requirements for registering at SMB Telkom University?", "id": "008", "answers": [ { "text": "Prospective students who wish to register for SMB Telkom University must meet specific requirements depending on their chosen study program. Certain study programs, such as D3 Telecommunication Technology, S1 Electrical Engineering, S1 Telecommunication Engineering, S1 Visual Communication Design (DKV), S1 Craft (Fashion and Textile Design), S1 Interior Design, S1 Product Innovation and Management (or S1 Product Design), and S1 Visual Art (or S1 Fine Arts), require applicants to be free from color blindness. Additionally, applicants for the design-related programs must upload a portfolio during registration.", "answer_start": 0 } ] }, { "question": "How should I enter a grade if I do not have a specific subject score?", "id": "009", "answers": [ { "text": "When inputting subject grades, if a prospective student does not have a specific grade, they may enter a value of 0 (zero).", "answer_start": 616 } ] }, { "question": "What are the document upload requirements for registration at SMB Telkom University?", "id": "010", "answers": [ { "text": "If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed.", "answer_start": 740 } ] }, { "question": "Can I correct a mistake in my uploaded report card document after registration?", "id": "011", "answers": [ { "text": "If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed.", "answer_start": 1016 } ] }, { "question": "What should I do if I choose the wrong study program during registration?", "id": "012", "answers": [ { "text": "The same applies to study program selection—students can modify their chosen program before printing the Participant Card but cannot make changes afterward.", "answer_start": 1332 } ] }, { "question": "What are the special requirements for registering in the D3 - S1 Extension program at Telkom University?", "id": "013", "answers": [ { "text": "For those interested in registering for the D3-S1 Extension program, specific eligibility requirements apply. Telkom University alumni who graduated within the last year may apply directly through the Direct Track Extension program. Meanwhile, Tel-U alumni who graduated more than a year ago and non-Tel-U applicants must register through the Regular Extension path. Further details on the extension selection process can be found at https://smb.telkomuniversity.ac.id/jalur-seleksi/ekstensi/. Non-Tel-U applicants are also required to fill out an additional form, which can be accessed at https://docs.google.com/forms/d/e/1FAIpQLSd-oz6DSjoldb5bCQuzYUF1i5_uBXA3a3eNwYG8YZgk8bQhVQ/viewform.", "answer_start": 1489 } ] } ] }, { "context": "Prospective students can register for the selection path simultaneously with registering again for another selection path by following the registration requirements for that selection path. Report card selection is a selection using report card scores, where prospective new students input report card scores and upload report card documents through the registration application. Exam selection is a selection using exam results scores which are implemented simultaneously by SMB Telkom University. Telkom University opens a KIP scholarship selection path. Information on the KIP selection path will be further informed through the SMB Telkom University website on the Scholarship menu. After registering for the selection path, prospective students are required to print the Participant Card as proof of registration. If prospective students register through the report card selection path, they only need to wait for the graduation announcement. Meanwhile, if they register through the exam selection path, prospective students are required to take the exam according to the specified schedule.", "qas": [ { "question": "I have registered for a certain selection path, can I register for another selection path?", "id": "014", "answers": [ { "text": "Prospective students can register for the selection path simultaneously with registering again for another selection path by following the registration requirements for that selection path.", "answer_start": 0 } ] }, { "question": "What is the difference between the report card selection route and the exam selection route?", "id": "015", "answers": [ { "text": "Report card selection is a selection using report card scores, where prospective new students input report card scores and upload report card documents through the registration application. Exam selection is a selection using exam results scores which are implemented simultaneously by SMB Telkom University.", "answer_start": 190 } ] }, { "question": "Does Telkom University open a KIP selection path?", "id": "016", "answers": [ { "text": "Telkom University opens a KIP scholarship selection path. Information on the KIP selection path will be further informed through the SMB Telkom University website on the Scholarship menu.", "answer_start": 499 } ] }, { "question": "I have registered for the selection pathway, what should I do next?", "id": "017", "answers": [ { "text": "After registering for the selection path, prospective students are required to print the Participant Card as proof of registration. If prospective students register through the report card selection path, they only need to wait for the graduation announcement. Meanwhile, if they register through the exam selection path, prospective students are required to take the exam according to the specified schedule.", "answer_start": 687 } ] } ] }, { "context": "The exam schedule is listed on the Participant Card. The information displayed includes the date, time, subjects tested, exam access account details, and technical implementation of the exam. The exam account information has been provided as an attachment on the Participant Card. Prospective students must print their Participant Card after completing registration. The technical implementation of the SMB Telkom University exam is as follows: Prospective students must use a laptop or desktop for the exam. They can log in 90 minutes before the exam begins to check if their access is correct. If a participant cannot log in, they must immediately report to the SMB Telkom University exam team. There is no negative marking for incorrect answers (incorrect answers will receive a score of 0). Detailed technical implementation information can be found in the Participant Card attachment. The exam schedule is fixed and cannot be changed. If a prospective student cannot attend the exam at the scheduled time, they will be declared as not passing. The registration PIN cannot be refunded even if the prospective student does not attend the exam for any reason. If prospective students have not received their exam account information and link by the exam day, they should directly contact the PIC of their respective exam type: TPA Test: Contact Siti Nur – 0822 1922 8696 (WA only), PJJ Pathway Exam (Online Learning): Contact 0811-2233-3881 (WA only), TOEFL/IELTS: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Electrical Engineering and S2 Informatics: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Industrial Engineering and S2 Cyber Security and Forensics: Contact Siti Nur – 0822 1922 8696 (WA only)", "qas": [ { "question": "How do I find the SMB Telkom University exam schedule?", "id": "018", "answers": [ { "text": "The exam schedule is listed on the Participant Card. The information displayed includes the date, time, subjects tested, exam access account details, and technical implementation of the exam.", "answer_start": 0 } ] }, { "question": "I have not received my exam account details to access the exam link. Where can I get my exam account?", "id": "019", "answers": [ { "text": "The exam account information has been provided as an attachment on the Participant Card. Prospective students must print their Participant Card after completing registration.", "answer_start": 192 } ] }, { "question": "What is the technical implementation of the SMB Telkom University exam?", "id": "020", "answers": [ { "text": "The technical implementation of the SMB Telkom University exam is as follows: Prospective students must use a laptop or desktop for the exam. They can log in 90 minutes before the exam begins to check if their access is correct. If a participant cannot log in, they must immediately report to the SMB Telkom University exam team. There is no negative marking for incorrect answers (incorrect answers will receive a score of 0). Detailed technical implementation information can be found in the Participant Card attachment.", "answer_start": 367 } ] }, { "question": "If the exam schedule conflicts with my other activities, can I change my exam time?", "id": "021", "answers": [ { "text": "The exam schedule is fixed and cannot be changed. If a prospective student cannot attend the exam at the scheduled time, they will be declared as not passing.", "answer_start": 898 } ] }, { "question": "If I do not take the exam, can I get a refund for the registration PIN?", "id": "022", "answers": [ { "text": "The registration PIN cannot be refunded even if the prospective student does not attend the exam for any reason.", "answer_start": 1048 } ] }, { "question": "I still haven't received my exam account information and link until the day of the exam. What should I do?", "id": "023", "answers": [ { "text": "If prospective students have not received their exam account information and link by the exam day, they should directly contact the PIC of their respective exam type: TPA Test: Contact Siti Nur – 0822 1922 8696 (WA only), PJJ Pathway Exam (Online Learning): Contact 0811-2233-3881 (WA only), TOEFL/IELTS: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Electrical Engineering and S2 Informatics: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Industrial Engineering and S2 Cyber Security and Forensics: Contact Siti Nur – 0822 1922 8696 (WA only)", "answer_start": 1158 } ] } ] }, { "context": "The selection path announcement is made 1 or 2 weeks after the registration deadline through the SMB Telkom University website. To check the selection announcement, follow these steps: 1. Click the Check Announcement icon and log in using the registration account. 2. Prospective students can view their selection results in the Graduation Report menu. 3. The graduation status will be displayed once the announcement date arrives. 4. If a prospective student is declared as Passed, they must download the Graduation Letter. 5. The Graduation Letter contains registration steps and important attachments related to the New Student Re-registration process at Telkom University. If a prospective student is declared as Passed but with an Offered Pass, it means they did not meet the criteria for their chosen study program but still qualify for another study program. They do not need to take another exam or selection process for the offered program. If they wish to accept the offered program, they must follow the registration steps outlined in the Graduation Letter. If a prospective student is declared as Passed but not in their desired study program, they have the right to accept or decline the offer. If they choose to accept, they must follow the registration steps in the Graduation Letter. If a prospective student is declared as Not Passed, they can still apply to Telkom University, as there is no blacklist system. They may register for another available selection path while meeting the necessary requirements.", "qas": [ { "question": "When is the selection path announcement made?", "id": "024", "answers": [ { "text": "The selection path announcement is made 1 or 2 weeks after the registration deadline through the SMB Telkom University website.", "answer_start": 0 } ] }, { "question": "How do I check the selection announcement?", "id": "025", "answers": [ { "text": "1. Click the Check Announcement icon and log in using the registration account. 2. Prospective students can view their selection results in the Graduation Report menu. 3. The graduation status will be displayed once the announcement date arrives. 4. If a prospective student is declared as Passed, they must download the Graduation Letter. 5. The Graduation Letter contains registration steps and important attachments related to the New Student Re-registration process at Telkom University.", "answer_start": 185 } ] }, { "question": "What does Offered Pass mean?", "id": "026", "answers": [ { "text": "If a prospective student is declared as Passed but with an Offered Pass, it means they did not meet the criteria for their chosen study program but still qualify for another study program. They do not need to take another exam or selection process for the offered program. If they wish to accept the offered program, they must follow the registration steps outlined in the Graduation Letter.", "answer_start": 677 } ] }, { "question": "What should I do if I am declared Passed but in a different program than my choice?", "id": "027", "answers": [ { "text": "If a prospective student is declared as Passed but not in their desired study program, they have the right to accept or decline the offer. If they choose to accept, they must follow the registration steps in the Graduation Letter.", "answer_start": 1069 } ] }, { "question": "Can I still register at Telkom University if I am declared Not Passed?", "id": "028", "answers": [ { "text": "If a prospective student is declared as Not Passed, they can still apply to Telkom University, as there is no blacklist system. They may register for another available selection path while meeting the necessary requirements.", "answer_start": 1300 } ] } ] }, { "context": "New student registration is conducted online. Registration is divided into three stages according to the information provided in the Acceptance Letter. Prospective students officially begin the registration process once they have paid the tuition fees according to the registration stages. The registration process ends with printing the Final Registration Report. New students must complete registration before the deadline specified in each stage. If prospective students exceed the payment deadline for Stage I, they are considered to have withdrawn and cannot continue the registration process. There is no installment or delay system for tuition fee payments. Payments must be made within the deadline stated in the Acceptance Letter. The tuition payment guide is attached to the Acceptance Letter. Payments can be made via bank teller or mobile banking at Bank Mandiri and Bank BNI only. Ensure that the Institution Code and Payment Code match those listed in the Acceptance Letter. If there are still payment issues, please contact Serina. The tuition payment procedure can be found at: http://smb.telkomuniversity.ac.id/wp-content/uploads/2023/03/Tata-Cara-Pembayaran-Registrasi-Online-Telkom-University.pdf. If prospective students are accepted into a particular study program, they may transfer to another program by registering through a different selection path. Uploaded registration documents require some time for verification. If verification is not completed within 5x24 hours, please contact the Academic Standards and Services Division (BSLA) via WhatsApp at 082126666844 (chat only).", "qas": [ { "question": "What are the stages of the registration process?", "id": "029", "answers": [ { "text": "New student registration is conducted online. Registration is divided into three stages according to the information provided in the Acceptance Letter. Prospective students officially begin the registration process once they have paid the tuition fees according to the registration stages. The registration process ends with printing the Final Registration Report. New students must complete registration before the deadline specified in each stage.", "answer_start": 0 } ] }, { "question": "I have been declared passed but missed the Online Registration deadline. Can I still continue the registration process?", "id": "030", "answers": [ { "text": "If prospective students exceed the payment deadline for Stage I, they are considered to have withdrawn and cannot continue the registration process.", "answer_start": 450 } ] }, { "question": "Is there an installment plan or delay option for tuition payments?", "id": "031", "answers": [ { "text": "There is no installment or delay system for tuition fee payments. Payments must be made within the deadline stated in the Acceptance Letter.", "answer_start": 599 } ] }, { "question": "I am having trouble making my tuition payment. What should I do?", "id": "032", "answers": [ { "text": "The tuition payment guide is attached to the Acceptance Letter. Payments can be made via bank teller or mobile banking at Bank Mandiri and Bank BNI only. Ensure that the Institution Code and Payment Code match those listed in the Acceptance Letter. If there are still payment issues, please contact Serina. The tuition payment procedure can be found at: http://smb.telkomuniversity.ac.id/wp-content/uploads/2023/03/Tata-Cara-Pembayaran-Registrasi-Online-Telkom-University.pdf.", "answer_start": 740 } ] }, { "question": "I have been declared passed for a specific study program. Can I switch to another program?", "id": "033", "answers": [ { "text": "If prospective students are accepted into a particular study program, they may transfer to another program by registering through a different selection path.", "answer_start": 1217 } ] }, { "question": "I have uploaded my registration documents, but they have not been verified. What should I do?", "id": "034", "answers": [ { "text": "Uploaded registration documents require some time for verification. If verification is not completed within 5x24 hours, please contact the Academic Standards and Services Division (BSLA) via WhatsApp at 082126666844 (chat only).", "answer_start": 1375 } ] } ] }, { "context": "Prospective students can apply for a scholarship pathway while also registering for another scholarship pathway, provided they meet the registration requirements for each pathway. The Excellence Scholarship is a category that provides full scholarships covering all educational expenses until graduation, subject to terms and conditions. The Smart Scholarship, on the other hand, offers a tuition fee discount for the Participation Fee (UP3), Regular Educational Development Contribution (SDP2), or first-semester tuition fees (BPP), subject to terms and conditions. Not all scholarship pathways require an exam as part of the selection process. The selection stages for each scholarship can be found in the specific scholarship pathway details. The availability of scholarships varies across different selection pathways. Detailed information about scholarship availability can be found on the SMB website or on Instagram @smbtelkom. TelUtizen alumni who wish to continue their studies can apply through the Alumni Scholarship pathway. Eligible alumni must have graduated within the last two years from the date of selection pathway registration.", "qas": [ { "question": "I have registered for a certain scholarship pathway, can I register for another scholarship pathway?", "id": "035", "answers": [ { "text": "Prospective students can apply for a scholarship pathway while also registering for another scholarship pathway, provided they meet the registration requirements for each pathway.", "answer_start": 0 } ] }, { "question": "What is the difference between the Excellence Scholarship and the Smart Scholarship?", "id": "036", "answers": [ { "text": "The Excellence Scholarship is a category that provides full scholarships covering all educational expenses until graduation, subject to terms and conditions. The Smart Scholarship, on the other hand, offers a tuition fee discount for the Participation Fee (UP3), Regular Educational Development Contribution (SDP2), or first-semester tuition fees (BPP), subject to terms and conditions.", "answer_start": 180 } ] }, { "question": "Do I need to take an exam to apply for a scholarship pathway?", "id": "037", "answers": [ { "text": "Not all scholarship pathways require an exam as part of the selection process. The selection stages for each scholarship can be found in the specific scholarship pathway details.", "answer_start": 567 } ] }, { "question": "Are there no scholarships in other selection pathways?", "id": "038", "answers": [ { "text": "The availability of scholarships varies across different selection pathways. Detailed information about scholarship availability can be found on the SMB website or on Instagram @smbtelkom.", "answer_start": 746 } ] }, { "question": "Are there scholarships available for TelUtizen (Alumni)?", "id": "039", "answers": [ { "text": "TelUtizen alumni who wish to continue their studies can apply through the Alumni Scholarship pathway. Eligible alumni must have graduated within the last two years from the date of selection pathway registration.", "answer_start": 935 } ] } ] } ] } ]

data

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[ { "title": "Telkom University Admissions", "paragraphs": [ { "context": "Telkom University is one of Indonesia's leading private universities, offering a variety of study programs with different accreditation levels. The admission process for new students is conducted through the SMB Telkom University website, where applicants can register by clicking the 'Daftar' icon or following the registration instructions available at https://smb.telkomuniversity.ac.id/petunjuk-pendaftaran/. In case an applicant forgets their registration account password, they can reset it by clicking the 'Lupa Password' button on the registration login page and following the email-based password recovery process. The payment process for the registration PIN follows the selected admission pathway, and the detailed payment procedure can be accessed via this link: http://smb.telkomuniversity.ac.id/wp-content/uploads/2024/12/Tata-Cara-Pembayaran-PIN-Pendaftaran-Telkom-University.pdf. Each study program at Telkom University has different accreditation, which can be checked under the 'Menu Program' section of the university's website. Similarly, tuition fees vary based on the study program, and applicants can find specific fee structures under the same menu. The university has three primary fee components: UP3, which is a one-time participation/building fee; SDP2, a one-time educational development fee; and BPP, the semester-based tuition fee. In the event that a student wishes to resign, Telkom University provides different resignation categories, including changing study programs, acceptance into a public university through SNBP/SNBT, acceptance through an independent pathway or civil service selection, or personal reasons. The resignation process must be completed through the Online Registration application at seeds.telkomuniversity.ac.id by selecting the 'Menu Undur Diri.' The withdrawal provisions follow the terms outlined in the graduation letter Attachment 1.", "qas": [ { "question": "How to register as a new student at Telkom University?", "id": "001", "answers": [ { "text": "The admission process for new students is conducted through the SMB Telkom University website, where applicants can register by clicking the 'Daftar' icon or following the registration instructions available at https://smb.telkomuniversity.ac.id/petunjuk-pendaftaran/", "answer_start": 144 } ] }, { "question": "What if I forget my registration account password?", "id": "002", "answers": [ { "text": "Reset it by clicking the 'Lupa Password' button on the registration login page and following the email-based password recovery process.", "answer_start": 488 } ] }, { "question": "How to make payment for SMB Telkom University registration PIN?", "id": "003", "answers": [ { "text": "The payment process for the registration PIN follows the selected admission pathway, and the detailed payment procedure can be accessed via this link: http://smb.telkomuniversity.ac.id/wp-content/uploads/2024/12/Tata-Cara-Pembayaran-PIN-Pendaftaran-Telkom-University.pdf.", "answer_start": 624 } ] }, { "question": "What is the accreditation of Telkom University's study programs?", "id": "004", "answers": [ { "text": "Each study program at Telkom University has different accreditation, which can be checked under the 'Menu Program' section of the university's website.", "answer_start": 896 } ] }, { "question": "How much does it cost to study at Telkom University?", "id": "005", "answers": [ { "text": "Tuition fees vary based on the study program, and applicants can find specific fee structures under the same menu.", "answer_start": 1059 } ] }, { "question": "What is the difference between UP3, SDP2, and BPP?", "id": "006", "answers": [ { "text": "UP3, which is a one-time participation/building fee; SDP2, a one-time educational development fee; and BPP, the semester-based tuition fee.", "answer_start": 1223 } ] }, { "question": "What if I want to resign from Telkom University?d", "id": "007", "answers": [ { "text": "In the event that a student wishes to resign, Telkom University provides different resignation categories, including changing study programs, acceptance into a public university through SNBP/SNBT, acceptance through an independent pathway or civil service selection, or personal reasons. The resignation process must be completed through the Online Registration application at seeds.telkomuniversity.ac.id by selecting the 'Menu Undur Diri.' The withdrawal provisions follow the terms outlined in the graduation letter Attachment 1.", "answer_start": 1363 } ] } ] }, { "context": "Prospective students who wish to register for SMB Telkom University must meet specific requirements depending on their chosen study program. Certain study programs, such as D3 Telecommunication Technology, S1 Electrical Engineering, S1 Telecommunication Engineering, S1 Visual Communication Design (DKV), S1 Craft (Fashion and Textile Design), S1 Interior Design, S1 Product Innovation and Management (or S1 Product Design), and S1 Visual Art (or S1 Fine Arts), require applicants to be free from color blindness. Additionally, applicants for the design-related programs must upload a portfolio during registration. When inputting subject grades, if a prospective student does not have a specific grade, they may enter a value of 0 (zero). Document uploads are also required during the registration process, including scanned report cards per semester in .pdf or .jpg format, with a maximum file size of 2 MB. These documents do not need to be legalized unless they are scanned photocopies of the original document. If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed. The same applies to study program selection—students can modify their chosen program before printing the Participant Card but cannot make changes afterward. For those interested in registering for the D3-S1 Extension program, specific eligibility requirements apply. Telkom University alumni who graduated within the last year may apply directly through the Direct Track Extension program. Meanwhile, Tel-U alumni who graduated more than a year ago and non-Tel-U applicants must register through the Regular Extension path. Further details on the extension selection process can be found at https://smb.telkomuniversity.ac.id/jalur-seleksi/ekstensi/. Non-Tel-U applicants are also required to fill out an additional form, which can be accessed at https://docs.google.com/forms/d/e/1FAIpQLSd-oz6DSjoldb5bCQuzYUF1i5_uBXA3a3eNwYG8YZgk8bQhVQ/viewform.", "qas": [ { "question": "What are the special requirements for registering at SMB Telkom University?", "id": "008", "answers": [ { "text": "Prospective students who wish to register for SMB Telkom University must meet specific requirements depending on their chosen study program. Certain study programs, such as D3 Telecommunication Technology, S1 Electrical Engineering, S1 Telecommunication Engineering, S1 Visual Communication Design (DKV), S1 Craft (Fashion and Textile Design), S1 Interior Design, S1 Product Innovation and Management (or S1 Product Design), and S1 Visual Art (or S1 Fine Arts), require applicants to be free from color blindness. Additionally, applicants for the design-related programs must upload a portfolio during registration.", "answer_start": 0 } ] }, { "question": "How should I enter a grade if I do not have a specific subject score?", "id": "009", "answers": [ { "text": "When inputting subject grades, if a prospective student does not have a specific grade, they may enter a value of 0 (zero).", "answer_start": 616 } ] }, { "question": "What are the document upload requirements for registration at SMB Telkom University?", "id": "010", "answers": [ { "text": "If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed.", "answer_start": 740 } ] }, { "question": "Can I correct a mistake in my uploaded report card document after registration?", "id": "011", "answers": [ { "text": "If a prospective student mistakenly uploads an incorrect report card file and has not yet printed their Participant Card, they can still edit the uploaded file by clicking the Edit report card file icon. However, once the Participant Card has been printed, all registration data becomes final and cannot be changed.", "answer_start": 1016 } ] }, { "question": "What should I do if I choose the wrong study program during registration?", "id": "012", "answers": [ { "text": "The same applies to study program selection—students can modify their chosen program before printing the Participant Card but cannot make changes afterward.", "answer_start": 1332 } ] }, { "question": "What are the special requirements for registering in the D3 - S1 Extension program at Telkom University?", "id": "013", "answers": [ { "text": "For those interested in registering for the D3-S1 Extension program, specific eligibility requirements apply. Telkom University alumni who graduated within the last year may apply directly through the Direct Track Extension program. Meanwhile, Tel-U alumni who graduated more than a year ago and non-Tel-U applicants must register through the Regular Extension path. Further details on the extension selection process can be found at https://smb.telkomuniversity.ac.id/jalur-seleksi/ekstensi/. Non-Tel-U applicants are also required to fill out an additional form, which can be accessed at https://docs.google.com/forms/d/e/1FAIpQLSd-oz6DSjoldb5bCQuzYUF1i5_uBXA3a3eNwYG8YZgk8bQhVQ/viewform.", "answer_start": 1489 } ] } ] }, { "context": "Prospective students can register for the selection path simultaneously with registering again for another selection path by following the registration requirements for that selection path. Report card selection is a selection using report card scores, where prospective new students input report card scores and upload report card documents through the registration application. Exam selection is a selection using exam results scores which are implemented simultaneously by SMB Telkom University. Telkom University opens a KIP scholarship selection path. Information on the KIP selection path will be further informed through the SMB Telkom University website on the Scholarship menu. After registering for the selection path, prospective students are required to print the Participant Card as proof of registration. If prospective students register through the report card selection path, they only need to wait for the graduation announcement. Meanwhile, if they register through the exam selection path, prospective students are required to take the exam according to the specified schedule.", "qas": [ { "question": "I have registered for a certain selection path, can I register for another selection path?", "id": "014", "answers": [ { "text": "Prospective students can register for the selection path simultaneously with registering again for another selection path by following the registration requirements for that selection path.", "answer_start": 0 } ] }, { "question": "What is the difference between the report card selection route and the exam selection route?", "id": "015", "answers": [ { "text": "Report card selection is a selection using report card scores, where prospective new students input report card scores and upload report card documents through the registration application. Exam selection is a selection using exam results scores which are implemented simultaneously by SMB Telkom University.", "answer_start": 190 } ] }, { "question": "Does Telkom University open a KIP selection path?", "id": "016", "answers": [ { "text": "Telkom University opens a KIP scholarship selection path. Information on the KIP selection path will be further informed through the SMB Telkom University website on the Scholarship menu.", "answer_start": 499 } ] }, { "question": "I have registered for the selection pathway, what should I do next?", "id": "017", "answers": [ { "text": "After registering for the selection path, prospective students are required to print the Participant Card as proof of registration. If prospective students register through the report card selection path, they only need to wait for the graduation announcement. Meanwhile, if they register through the exam selection path, prospective students are required to take the exam according to the specified schedule.", "answer_start": 687 } ] } ] }, { "context": "The exam schedule is listed on the Participant Card. The information displayed includes the date, time, subjects tested, exam access account details, and technical implementation of the exam. The exam account information has been provided as an attachment on the Participant Card. Prospective students must print their Participant Card after completing registration. The technical implementation of the SMB Telkom University exam is as follows: Prospective students must use a laptop or desktop for the exam. They can log in 90 minutes before the exam begins to check if their access is correct. If a participant cannot log in, they must immediately report to the SMB Telkom University exam team. There is no negative marking for incorrect answers (incorrect answers will receive a score of 0). Detailed technical implementation information can be found in the Participant Card attachment. The exam schedule is fixed and cannot be changed. If a prospective student cannot attend the exam at the scheduled time, they will be declared as not passing. The registration PIN cannot be refunded even if the prospective student does not attend the exam for any reason. If prospective students have not received their exam account information and link by the exam day, they should directly contact the PIC of their respective exam type: TPA Test: Contact Siti Nur – 0822 1922 8696 (WA only), PJJ Pathway Exam (Online Learning): Contact 0811-2233-3881 (WA only), TOEFL/IELTS: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Electrical Engineering and S2 Informatics: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Industrial Engineering and S2 Cyber Security and Forensics: Contact Siti Nur – 0822 1922 8696 (WA only)", "qas": [ { "question": "How do I find the SMB Telkom University exam schedule?", "id": "018", "answers": [ { "text": "The exam schedule is listed on the Participant Card. The information displayed includes the date, time, subjects tested, exam access account details, and technical implementation of the exam.", "answer_start": 0 } ] }, { "question": "I have not received my exam account details to access the exam link. Where can I get my exam account?", "id": "019", "answers": [ { "text": "The exam account information has been provided as an attachment on the Participant Card. Prospective students must print their Participant Card after completing registration.", "answer_start": 192 } ] }, { "question": "What is the technical implementation of the SMB Telkom University exam?", "id": "020", "answers": [ { "text": "The technical implementation of the SMB Telkom University exam is as follows: Prospective students must use a laptop or desktop for the exam. They can log in 90 minutes before the exam begins to check if their access is correct. If a participant cannot log in, they must immediately report to the SMB Telkom University exam team. There is no negative marking for incorrect answers (incorrect answers will receive a score of 0). Detailed technical implementation information can be found in the Participant Card attachment.", "answer_start": 367 } ] }, { "question": "If the exam schedule conflicts with my other activities, can I change my exam time?", "id": "021", "answers": [ { "text": "The exam schedule is fixed and cannot be changed. If a prospective student cannot attend the exam at the scheduled time, they will be declared as not passing.", "answer_start": 898 } ] }, { "question": "If I do not take the exam, can I get a refund for the registration PIN?", "id": "022", "answers": [ { "text": "The registration PIN cannot be refunded even if the prospective student does not attend the exam for any reason.", "answer_start": 1048 } ] }, { "question": "I still haven't received my exam account information and link until the day of the exam. What should I do?", "id": "023", "answers": [ { "text": "If prospective students have not received their exam account information and link by the exam day, they should directly contact the PIC of their respective exam type: TPA Test: Contact Siti Nur – 0822 1922 8696 (WA only), PJJ Pathway Exam (Online Learning): Contact 0811-2233-3881 (WA only), TOEFL/IELTS: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Electrical Engineering and S2 Informatics: Contact Wike – 0821 2908 2500 (WA only), TPK Test for S2 Industrial Engineering and S2 Cyber Security and Forensics: Contact Siti Nur – 0822 1922 8696 (WA only)", "answer_start": 1158 } ] } ] }, { "context": "The selection path announcement is made 1 or 2 weeks after the registration deadline through the SMB Telkom University website. To check the selection announcement, follow these steps: 1. Click the Check Announcement icon and log in using the registration account. 2. Prospective students can view their selection results in the Graduation Report menu. 3. The graduation status will be displayed once the announcement date arrives. 4. If a prospective student is declared as Passed, they must download the Graduation Letter. 5. The Graduation Letter contains registration steps and important attachments related to the New Student Re-registration process at Telkom University. If a prospective student is declared as Passed but with an Offered Pass, it means they did not meet the criteria for their chosen study program but still qualify for another study program. They do not need to take another exam or selection process for the offered program. If they wish to accept the offered program, they must follow the registration steps outlined in the Graduation Letter. If a prospective student is declared as Passed but not in their desired study program, they have the right to accept or decline the offer. If they choose to accept, they must follow the registration steps in the Graduation Letter. If a prospective student is declared as Not Passed, they can still apply to Telkom University, as there is no blacklist system. They may register for another available selection path while meeting the necessary requirements.", "qas": [ { "question": "When is the selection path announcement made?", "id": "024", "answers": [ { "text": "The selection path announcement is made 1 or 2 weeks after the registration deadline through the SMB Telkom University website.", "answer_start": 0 } ] }, { "question": "How do I check the selection announcement?", "id": "025", "answers": [ { "text": "1. Click the Check Announcement icon and log in using the registration account. 2. Prospective students can view their selection results in the Graduation Report menu. 3. The graduation status will be displayed once the announcement date arrives. 4. If a prospective student is declared as Passed, they must download the Graduation Letter. 5. The Graduation Letter contains registration steps and important attachments related to the New Student Re-registration process at Telkom University.", "answer_start": 185 } ] }, { "question": "What does Offered Pass mean?", "id": "026", "answers": [ { "text": "If a prospective student is declared as Passed but with an Offered Pass, it means they did not meet the criteria for their chosen study program but still qualify for another study program. They do not need to take another exam or selection process for the offered program. If they wish to accept the offered program, they must follow the registration steps outlined in the Graduation Letter.", "answer_start": 677 } ] }, { "question": "What should I do if I am declared Passed but in a different program than my choice?", "id": "027", "answers": [ { "text": "If a prospective student is declared as Passed but not in their desired study program, they have the right to accept or decline the offer. If they choose to accept, they must follow the registration steps in the Graduation Letter.", "answer_start": 1069 } ] }, { "question": "Can I still register at Telkom University if I am declared Not Passed?", "id": "028", "answers": [ { "text": "If a prospective student is declared as Not Passed, they can still apply to Telkom University, as there is no blacklist system. They may register for another available selection path while meeting the necessary requirements.", "answer_start": 1300 } ] } ] }, { "context": "New student registration is conducted online. Registration is divided into three stages according to the information provided in the Acceptance Letter. Prospective students officially begin the registration process once they have paid the tuition fees according to the registration stages. The registration process ends with printing the Final Registration Report. New students must complete registration before the deadline specified in each stage. If prospective students exceed the payment deadline for Stage I, they are considered to have withdrawn and cannot continue the registration process. There is no installment or delay system for tuition fee payments. Payments must be made within the deadline stated in the Acceptance Letter. The tuition payment guide is attached to the Acceptance Letter. Payments can be made via bank teller or mobile banking at Bank Mandiri and Bank BNI only. Ensure that the Institution Code and Payment Code match those listed in the Acceptance Letter. If there are still payment issues, please contact Serina. The tuition payment procedure can be found at: http://smb.telkomuniversity.ac.id/wp-content/uploads/2023/03/Tata-Cara-Pembayaran-Registrasi-Online-Telkom-University.pdf. If prospective students are accepted into a particular study program, they may transfer to another program by registering through a different selection path. Uploaded registration documents require some time for verification. If verification is not completed within 5x24 hours, please contact the Academic Standards and Services Division (BSLA) via WhatsApp at 082126666844 (chat only).", "qas": [ { "question": "What are the stages of the registration process?", "id": "029", "answers": [ { "text": "New student registration is conducted online. Registration is divided into three stages according to the information provided in the Acceptance Letter. Prospective students officially begin the registration process once they have paid the tuition fees according to the registration stages. The registration process ends with printing the Final Registration Report. New students must complete registration before the deadline specified in each stage.", "answer_start": 0 } ] }, { "question": "I have been declared passed but missed the Online Registration deadline. Can I still continue the registration process?", "id": "030", "answers": [ { "text": "If prospective students exceed the payment deadline for Stage I, they are considered to have withdrawn and cannot continue the registration process.", "answer_start": 450 } ] }, { "question": "Is there an installment plan or delay option for tuition payments?", "id": "031", "answers": [ { "text": "There is no installment or delay system for tuition fee payments. Payments must be made within the deadline stated in the Acceptance Letter.", "answer_start": 599 } ] }, { "question": "I am having trouble making my tuition payment. What should I do?", "id": "032", "answers": [ { "text": "The tuition payment guide is attached to the Acceptance Letter. Payments can be made via bank teller or mobile banking at Bank Mandiri and Bank BNI only. Ensure that the Institution Code and Payment Code match those listed in the Acceptance Letter. If there are still payment issues, please contact Serina. The tuition payment procedure can be found at: http://smb.telkomuniversity.ac.id/wp-content/uploads/2023/03/Tata-Cara-Pembayaran-Registrasi-Online-Telkom-University.pdf.", "answer_start": 740 } ] }, { "question": "I have been declared passed for a specific study program. Can I switch to another program?", "id": "033", "answers": [ { "text": "If prospective students are accepted into a particular study program, they may transfer to another program by registering through a different selection path.", "answer_start": 1217 } ] }, { "question": "I have uploaded my registration documents, but they have not been verified. What should I do?", "id": "034", "answers": [ { "text": "Uploaded registration documents require some time for verification. If verification is not completed within 5x24 hours, please contact the Academic Standards and Services Division (BSLA) via WhatsApp at 082126666844 (chat only).", "answer_start": 1375 } ] } ] }, { "context": "Prospective students can apply for a scholarship pathway while also registering for another scholarship pathway, provided they meet the registration requirements for each pathway. The Excellence Scholarship is a category that provides full scholarships covering all educational expenses until graduation, subject to terms and conditions. The Smart Scholarship, on the other hand, offers a tuition fee discount for the Participation Fee (UP3), Regular Educational Development Contribution (SDP2), or first-semester tuition fees (BPP), subject to terms and conditions. Not all scholarship pathways require an exam as part of the selection process. The selection stages for each scholarship can be found in the specific scholarship pathway details. The availability of scholarships varies across different selection pathways. Detailed information about scholarship availability can be found on the SMB website or on Instagram @smbtelkom. TelUtizen alumni who wish to continue their studies can apply through the Alumni Scholarship pathway. Eligible alumni must have graduated within the last two years from the date of selection pathway registration.", "qas": [ { "question": "I have registered for a certain scholarship pathway, can I register for another scholarship pathway?", "id": "035", "answers": [ { "text": "Prospective students can apply for a scholarship pathway while also registering for another scholarship pathway, provided they meet the registration requirements for each pathway.", "answer_start": 0 } ] }, { "question": "What is the difference between the Excellence Scholarship and the Smart Scholarship?", "id": "036", "answers": [ { "text": "The Excellence Scholarship is a category that provides full scholarships covering all educational expenses until graduation, subject to terms and conditions. The Smart Scholarship, on the other hand, offers a tuition fee discount for the Participation Fee (UP3), Regular Educational Development Contribution (SDP2), or first-semester tuition fees (BPP), subject to terms and conditions.", "answer_start": 180 } ] }, { "question": "Do I need to take an exam to apply for a scholarship pathway?", "id": "037", "answers": [ { "text": "Not all scholarship pathways require an exam as part of the selection process. The selection stages for each scholarship can be found in the specific scholarship pathway details.", "answer_start": 567 } ] }, { "question": "Are there no scholarships in other selection pathways?", "id": "038", "answers": [ { "text": "The availability of scholarships varies across different selection pathways. Detailed information about scholarship availability can be found on the SMB website or on Instagram @smbtelkom.", "answer_start": 746 } ] }, { "question": "Are there scholarships available for TelUtizen (Alumni)?", "id": "039", "answers": [ { "text": "TelUtizen alumni who wish to continue their studies can apply through the Alumni Scholarship pathway. Eligible alumni must have graduated within the last two years from the date of selection pathway registration.", "answer_start": 935 } ] } ] } ] } ]

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