Abstract:
The present invention discloses a solution for delivering customized greeting messages to callers. In the solution, a call can be received from a remote device. A greeting message that is to be conveyed to the remote device due to a failure of a receiving party to answer the call can be determined. A set of devices proximate to a call receiving device can be identified. One of many different greeting messages can be determined based upon the identified set of proximate devices. The determined greeting message can be conveyed to the remote device.

Description:
BACKGROUND 
       [0001]    1. Field of the Invention 
         [0002]    The present invention relates to greeting (e.g., voicemail) message customization, and more particularly, to using proximity information to dynamically change greeting messages on a mobile telephone device. 
         [0003]    2. Description of the Related Art 
         [0004]    Currently, a large portion of the population in many countries own mobile telephony devices. Over recent years, the adoption of mobile telephony devices has risen dramatically. In some countries like Japan, it&#39;s become a part of the culture. Part of this culture relates to expressing one&#39;s personality through device configurable settings. There are many settings on mobile telephony devices that are commonly personalized, such as a greeting message, such as the greeting message. A greeting message is a message heard by a caller when the callee fails to answer. The greeting message often precedes an option for a caller to leave a voice message. 
         [0005]    In some cases, it would be beneficial to use variable greeting messages that change based upon an environmental condition. For example, if a student was in class, they may prefer to have a greeting message state that they&#39;re currently in class until a stated time and will respond soon after class completes. If that student was in another place, a different greeting message may be preferred. 
       SUMMARY OF THE INVENTION 
       [0006]    The disclosed invention describes a solution for using proximity information to dynamically change greeting messages on a mobile telephony device. Proximity information can include information about devices in the surrounding area. By determining which devices are located in the surrounding area, location can be determined and greeting messages can be changed dynamically based on the mobile telephony device&#39;s location. 
         [0007]    In one example, an office worker when at home will be located close to devices located in his home. The worker&#39;s mobile telephony device can detect these proximate home devices and can use dynamically change a phone greeting message to a home-specific greeting. When the office worker enters their office, the mobile telephony device can detect proximate office devices and can use this information to dynamically change a phone greeting message to an office-specific greeting. 
         [0008]    In one embodiment, processes for customized greeting messages can be offloaded to proximate devices. Not only does offloading processes to proximate devices conserve resources of the resource constrained mobile device, but it also permits custom content available only to the proximate devices to be included in a greeting message. For example, an office computer can be used to maintain a user&#39;s schedule. When a mobile device is proximate to this office computer, entries from this schedule can be used when generating greeting messages. For instance, a schedule-aware greeting message can state “The user is in a meeting for the next hour where phone access is restricted, if this is an emergency call number 555-5555 to interrupt the meeting. Otherwise, the user will return your call within the next two hours.” 
         [0009]    The present invention can be implemented in accordance with numerous aspects consistent with the material presented herein. For example, one aspect of the present invention can include a method for delivering customized greeting messages to callers. The method can include a step of receiving a call from a remote device. A greeting message that is to be conveyed to the remote device due to a failure of a receiving party to answer the call can be determined. A set of devices proximate to a call receiving device can be identified. One of many different greeting messages can be determined based upon the identified set of proximate devices. The determined greeting message can be conveyed to the remote device. 
         [0010]    Another aspect of the present invention can include a mobile communication device that includes a message handling engine configured to provide different greeting messages to callers selected based upon devices proximate to the mobile communication device. 
         [0011]    Still another aspect of the present invention can include software for delivering different greeting messages depending on devices proximate to a call receiving device. The software can include a set of programmatic instructions configured to direct a mobile communication device to provide different greeting messages to callers based upon which devices are proximate to the mobile communication device. Each of the greeting messages can be messages able to be conveyed to remote device whenever incoming calls are not answered. The set of programmatic instructions can be stored in a data store accessible by the mobile communication device and can be executable by the mobile communication device. 
         [0012]    It should be noted that various aspects of the invention can be implemented as a program for controlling computing equipment to implement the functions described herein, or as a program for enabling computing equipment to perform processes corresponding to the steps disclosed herein. This program may be provided by storing the program in a magnetic disk, an optical disk, a semiconductor memory, or any other recording medium. The program can also be provided as a digitally encoded signal conveyed via a carrier wave. The described program can be a single program or can be implemented as multiple subprograms, each of which interact within a single computing device or interact in a distributed fashion across a network space. 
     
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
         [0013]    There are shown in the drawings, embodiments which are presently preferred, it being understood, however, that the invention is not limited to the precise arrangements and instrumentalities shown. 
           [0014]      FIG. 1  is a schematic diagram of a system for using proximity information to dynamically change greeting messages provided by a mobile telephony device to a calling device based upon a proximity of a device to nearby devices. 
           [0015]      FIG. 2  is a schematic drawing of a mobile communication device for using proximity information to dynamically change greeting messages on a mobile telephony device in accordance with an embodiment of the inventive arrangements disclosed herein. 
           [0016]      FIG. 3  is a schematic drawing of a message configuration interface for modifying settings relating to presenting greeting messages that vary depending upon which devices are proximate to a called device. 
           [0017]      FIG. 4  is a flow chart of a method for using proximity information to dynamically change settings on a mobile telephony device in accordance with an embodiment of the inventive arrangements disclosed herein. 
       
    
    
     DETAILED DESCRIPTION OF THE INVENTION 
       [0018]      FIG. 1  is a schematic diagram of a system  100  for using proximity information to dynamically change greeting messages provided by a mobile telephony device  114  to a calling device  112  based upon a proximity of device  114  to nearby devices  116 . System  100  illustrates numerous situations  110 ,  140 ,  170  and details mobile device  114  behavior in each. The behavior of device  114  is specific to a manner is which greeting messages are generated based upon situational factors. 
         [0019]    Situation  110  illustrates a mobile telephony device  114  that internally processes greeting messages, which can vary based upon a proximity  117  of the device  114  and other devices. In situation  110 , mobile device  114  is proximate to device  116 , which results in custom message  115  being delivered to device  112  responsive to a communication attempt  113  which was not answered. It should be appreciated that a different greeting message  115  would be provided if the device  114  was not proximate to computing device  116 , as shown in situation  140 . That is, situation  140  demonstrates a scenario where mobile device  114  is outside a designated proximity  146  range of computing device  116 . When a call attempted  142  from device  112  is not answered by a user of device  114 , a default greeting message  144  can result. 
         [0020]    Processing for a greeting message can be performed at least in part by a remotely located computing device  116 , which is shown in situation  170 . When a call attempt  172  is conveyed from calling device  112  to the called device  114 , a message request  174  to be sent from called device  114  to proximate device  116 . The message request  174  can include attempt  172  specific details, which may be a factor considered in generating customized message content  176 . When device  114  is to present a greeting message to calling device  112 , the device  116  produced message content  176  can be included in the custom message  178 . Situation  170  can beneficially offload responsibilities of greeting message handling from a resource constrained device  114  to a proximate device, which when device  116  is a personal computer is most likely more resource rich than mobile device  114 . The proximate computing device  116  can also have access to information not available to device  114 , which can be included in message content  176 . 
         [0021]    As shown in system  100 , the device  112  and device  114  can communicate over a telephony network and messages  115 ,  144 ,  178  sent to device  112  can be voice messages. Different types of communications, such as text messaging, can also occur between devices  112  and  114  and the greeting message  115 ,  144 , and  178  can be formatted appropriately for the type of communication. 
         [0022]    Further, in one embodiment (situation  170 ), text interactions can be dynamically converted to audio, which is included in a custom message. For example, a mobile device  114  user can be utilizing an instant messaging (IM) client of device  116 , when a call attempt  172  is made. A message of the attempt  172  can be presented within the IM interface, which permits the user to input a text message. This input message can be conveyed to a text-to-speech conversion program and converted to audio, which is included in the custom message  178 . 
         [0023]    Additionally, the mobile telephony device  114  can detect proximate devices  116  using various technologies. For example, the device  114  can include a wireless personal area network (PAN) (e.g., BLUETOOTH, WiFi, Wireless USB, etc.) transceiver able to connect to device  116  when in PAN range. Content  174 ,  176  exchanged between devices  114  and  116  can be conveyed over the PAN. Proximate device  116  can optionally include a settings that causes the mobile telephony device  114  to ignore the device  116 , so that device  116  is considered outside a proximity range (situation  140 ) even when it is proximate to device  114  (situation  120 ) 
         [0024]    In another embodiment, a location beacon can be included in device  114  that is able to ascertain relative positions of the devices  114  and  116 . For example, Radio Frequency Identification (RFID) scanner attached to device  114  can read by an RFID tag attached to device  116  that permits a relative position of the devices  114 ,  116  to be determined. In another example, device  114  can include a GPS transceiver, which determines an absolute position of device  114  that can be compared against a position of device  116 . 
         [0025]    It should be appreciated that the messages  115 ,  144 ,  178  delivered to the calling device  112  can be sent from a voicemail system (not shown) remotely located from the mobile device  114 . The voicemail system can further store a set of pre-recorded messages that are situationally conveyed to the calling device  112 . The called device  114  can convey messages to the voicemail system that indicate which, if any, computing devices  116  are proximate to the called device  114 . These messages can permit the voicemail server to determine suitable messages  115 ,  144 ,  178  to present to the calling device  112 . 
         [0026]    To illustrate, a user of device  114  can prerecord a general voicemail message in a wireless service provider&#39;s voicemail system to indicate that he/she is away. The user can also record a specific voicemail greeting to indicate that he/she is at an office and can leave an office phone number as an alternative option to leaving a voicemail message. The mobile phone  114  can have an awareness of the different voicemail messages that are recorded on the external voicemail server and can associate different message ID&#39;s with each. At this point, the user can preset the “office voicemail greeting” to be sent when the mobile phone  114  detects a presence of an office transmitter (device  116 ) that is local to the user&#39;s work location. 
         [0027]    On a particular day, a user can be in the office with the mobile phone  114 , which permits the mobile phone  114  to detect that device  116  is proximate to the phone  114 . The device  114  can be called by device  112 , but the user can fail to answer it in time for any reason. Perhaps the user does not hear the phone  114  ring, the ringer of phone  114  can be turned off, the user cannot get to the phone  114  in time, etc. Regardless of the underlying reason, the incoming call from device  112  can be missed. The mobile phone  114  in cooperation with the voicemail system can then begin a process of determining which voicemail message the caller should receive. Towards this end, the phone  114  can detect the presence of the office transmitter (device  116 ), can match this transmitter to the users preset option to send the “office voicemail greeting” when the device  116  is detected, and can send an id for the voicemail greeting to the voicemail system hosted by the service provider. The voicemail system can select a voicemail message to be sent  115 ,  144 ,  178  based on input from the mobile phone  114  and can send this selected message to calling device  112 . 
         [0028]    In a different implementation based upon the same sample scenario as above, the device  114  can asynchronously convey “proximity” information to the voicemail server, which stores this information in a table which is constantly updated as the device  114  is moved, which causes proximity  117 ,  146  information to change. The voicemail server can then use the last known proximity information, which is stored local to the voicemail server, to determine which message to send device  112 . This implementation does not require messages to be conveyed from device  114  to the voicemail server at a time the attempt  113 ,  142 ,  172  was made, which can be advantageous when the device  114  is powered off or is outside a coverage region and is unable to connect to the voicemail server at a time of the attempt  113 ,  142 ,  172 . A set of inferential rules can be established within the voicemail server to determine whether stored proximity information for the device  114  is likely to be accurate. For example, after a designated time-out threshold, the proximity information can expire, which causes the voicemail server to use a default message instead of one specific to the proximity information for the device  114 . 
         [0029]    It should also be appreciated, that the messages  115 ,  144 ,  178  conveyed to the calling device  112  can include a set of variable options that can be taken by a device  112  user. These variable options can change depending upon specifics of the message  115 ,  144 ,  178 , which can depend on a proximity of device  114  to one or more other devices  116 . 
         [0030]    A sample scenario illustrating variable options included in messages  115 ,  144 ,  178  follows. In the scenario, a user can predefine a custom prompt for a voicemail system of device  114 , where the custom prompt is to be played when the user is at work. The custom prompt can be associated with a wireless or BLUETOOTH transmitting device ( 116 ) located in the office. The custom prompt can include three options that include: an option to leave a message, an option to be forwarded directly to the user&#39;s office phone, and an option to be forwarded to a phone of the user&#39;s secretary. Each option can correspond to a key press to be input by a calling party. 
         [0031]    One day, the user can be at work with the phone  114 , but can be engaged in a meeting and can have a ringing option of the phone  114  disabled. At this time, the user&#39;s wife can call to inform the user that their son is in the hospital for an emergency surgery. Since the ringing for phone  114  is disabled, the call can be missed. The phone  114  can determine that it is proximate to device  116  (i.e., is in an office) based on wireless signals (WiFi, BLUETOOTH, etc.) transmitted between device  114  and device  116 . The phone  114  can therefore, request that a voicemail server send the caller a custom message associated with the office location. The wife, receiving the custom message, can be presented with three options: to leave a message, to be forwarded to the user&#39;s phone, and/or to be forwarded to the secretary&#39;s phone. The wife can opt to be forwarded to the secretary, who is able to interrupt the user during the meeting to relay the important message concerning the user&#39;s son. 
         [0032]      FIG. 2  is a schematic drawing of a mobile communication device  210  for using proximity information to dynamically change greeting messages on a mobile telephony device in accordance with an embodiment of the inventive arrangements disclosed herein. Mobile device  210  can be one possible embodiment of the device  114  illustrated in situations  110 ,  140 , and  170 . 
         [0033]    As shown, mobile communication device  210  can include the hardware mobile telephony transceiver  212  and wireless personal area network (PAN) transceiver  214 . Mobile communication device  210  can include the software/firmware proximity detection engine  216 , message handling engine  218 , and message configuration interface  200 . Mobile communication device  210  can also include data store  246 . 
         [0034]    Data store  246  can store message handling table  250 , which is used by message handling engine  218 . Message handling table  250  can be used to dynamically select greeting messages depending on the proximate devices and whether it&#39;s a locally or remotely handled detection in accordance with settings of message handling table  250 . These settings can be user configured using message configuration interface  220 . The table  250  can establish a selectable set of message handling conditions to be used by message handling engine  218 , which are dependent upon a proximity of device  210  to other devices, as determined by proximity detection engine  216 . The message handling engine  218  can optionally interact with a voicemail server (not shown) to indicate to the server, which of a set of voicemail messages stored on the voicemail server is to be used in a particular situation. Portions or all of the logic of the message handling engine  218  can be implemented within the voicemail server directly in one contemplated derivate of the disclosed invention. The conditions, rules, and factors recorded in table  250  can be of an arbitrary complexity level so long as deterministic conditions are established which can be executed by device  210 . For instance, different messages can be presented to different callers, different combinations of proximate device can result in different greeting messages, different greeting messages can be provided at different times of days for a common set of proximate devices, and the like. 
         [0035]    As shown in message handling table  250 , a Message AAA is to be used when no devices are present and when any caller is calling. A Message BBB is to be provided when a Device BBB is in proximity to device  210 . Message handling table  250  indicates that a remotely processed message can be used when a Device CCC and a Device BBB are in proximity to device  210 . When Caller AAA is calling, and when device  210  is proximate to Device DDD, a greeting Message CCC can be conveyed to the Caller AAA. 
         [0036]    As shown in system  200 , the mobile communication device  210  can be any mobile device able to receive a communication attempts, which when the attempts are not answered delivers a greeting message to a calling device. The greeting message can vary based upon a proximity of device  210  to other devices. The greeting message can be an initial message presented to a caller that informs the caller that a voice message can be left for the callee. The mobile communication device  210  can be a mobile telephone, a two way radio, a Session Initiation Protocol (SIP) based phone, a mobile computer including soft phone software, and the like. 
         [0037]    Mobile telephony transceiver  212  can be a computing component that permits wireless data exchanges between a communication network and the device  210 . The transceiver  212  can, for example, connect the mobile communication device  210  to a mobile phone network or to a WiFi (802.11 family of protocols) network that is in turn connected to a public telephone network. 
         [0038]    The wireless PAN transceiver  214  can be any transceiver able to connect the device  210  to a personal area network (PAN). The PAN can connect the device  210  to nearby devices for information exchange purposes. Further, the PAN transceiver  214  coupled to proximity detection engine  216  can determine an identity of nearby devices, which can be used by the message handling engine  218  to determine which of many different greeting messages are to be conveyed to callers. The PAN transceiver  214  can be a BLUETOOTH transceiver, a wireless USB transceiver, a ZIGBEE transceiver, a WIBREE transceiver, an RF transceiver, a WirelessHD transceiver, and the like. 
         [0039]    Proximity detection engine  216  can be any software engine able to detect devices proximate to the device  210 . Proximity can be based upon PAN transceiver  214  input, upon a location beacon (not shown) input, and the like. The message handling engine  218  can be a software engine that produces different greeting messages based upon which devices are proximate to device  210 . A message configuration interface  220  can be used by a user to configure greeting messages that are to be played to callers. Interface  220  can permit a user to modify values of table  250 , which are used by engine  218 . Interface  220  can be a graphical user interface, a voice user interface, a multimodal interface, etc. 
         [0040]    The data store  246  can be physically implemented within any type of hardware including, but not limited to, a magnetic disk, an optical disk, a semiconductor memory, a digitally encoded plastic memory, a holographic memory, or any other recording medium. Data store  246  can be a stand-alone storage unit as well as a storage unit formed from a plurality of physical devices which may be remotely located from one another. Additionally, information can be stored within the data store  246  in a variety of manners. For example, information, such as table  250  information, can be stored within a database structure or can be stored within one or more files of a file storage system where each file may or may not be indexed for information searching purposes. Information stored in data store  246  can also be optionally encrypted for added security. 
         [0041]      FIG. 3  is a schematic drawing of a message configuration interface  305 ,  350  for modifying settings relating to presenting greeting messages that vary depending upon which devices are proximate to a called device. In interface  305 , one or more profiles  315  can be established that associate a set of one or more proximate  320  devices to configurable greeting messages  325 . As shown, three profiles  315  are defined, two for different home environments (Home  1  and Home  2 ) and one for an office environment. The interface  305  assumes that different environments for which a customized greeting message  325  is associated include a characteristic set of detectable devices. For example, a home environment can include a desktop computer, a game console, and a home server. When proximate to any of these devices  320 , a greeting Message  1  can be active. When a mobile device is proximate to any office device, a greeting message from an office desktop computer can be used. When proximate to devices listed in the Home  2  profile, a Message  2  can be presented. Options can be provided to record new messages, to edit profiles  315 , to delete a profile  320 , and the like. 
         [0042]    The interface  350  illustrates a different interface for creating a new profile, such as Home  1 . In interface  350 , a set of local devices  354  linked to the named profile can be established. These devices  354  can be those, which are detectable by a mobile telephone, which plays greeting messages to callers. Greeting messages  352  can be specified in the profile  350  creation interface. 
         [0043]    It should be emphasized that the interfaces  305 ,  350  are presented to illustrate a potential means for configuring greeting options of a mobile communication device. The invention is not to be limited to details expressed in sample interfaces  305  or  350 . That is, other configuration options, arrangements, and interface elements can be used, yet still be considered within scope of the present invention. For example, each profile  315  of interface  305  can include user adjustable conditional statements. Evaluation results from these conditional statements can be linked to different messages  325  that are selectively played to callers. 
         [0044]      FIG. 4  is a flow chart of a method  400  for using proximity information to dynamically change settings on a mobile telephony device in accordance with an embodiment of the inventive arrangements disclosed herein. Method  400  can be performed in a context of a mobile communication device  210 . 
         [0045]    The method  400  can begin in step  410 , where a mobile communication device can receive a call attempt. In step  415 , the call can be unanswered. Greeting messages are commonly delivered to the caller when the call is unanswered, which is the case for method  400 . In step  420 , the mobile telephony device can detect a set of proximate devices. In one embodiment, the mobile telephony device can interface with an external device to receive proximity information. In another embodiment, the detection of proximate devices can repetitively occur, which is can be used to populate an automatically updated data store, which is used by a message handling engine of the mobile device for purposes of greeting message customization. In step  425 , the mobile telephony device can determine whether to handle the dynamic selection of the greeting message locally or remotely. 
         [0046]    If in step  425 , the dynamic selection will be handled remotely, method  400  can continue to step  430 , where the mobile communication device can contact an external device optionally notifying it of the proximate devices and call details, which can be used during remote processing operations. In step  435 , the external device can determine and create content for a greeting message. In step  440 , the external device can transfer the message content to the mobile communication device. In step  450 , the mobile communication device can convey the greeting message including remotely processed content to a caller. 
         [0047]    If in step  425 , the greeting message is determined to be handled locally, method  400  can continue to step  445 , where the mobile communication device can retrieve from a local storage area, an appropriate message based upon which devices are currently proximate to the mobile device. In step  450 , the mobile communication device can convey the selected greeting message to a caller. In one implementation, instead of executing step  450 , the mobile communication device can convey an indicator for an appropriate message to a voicemail server. The voicemail server can convey the associated voicemail message to the caller. 
         [0048]    The present invention may be realized in hardware, software or a combination of hardware and software. The present invention may be realized in a centralized fashion in one computer system or in a distributed fashion where different elements are spread across several interconnected computer systems. Any kind of computer system or other apparatus adapted for a carrying out methods described herein is suited. A typical combination of hardware and software may be a general purpose computer system with a computer program that, when being loaded and executed, controls the computer system such that it carries out the methods described herein. 
         [0049]    The present invention also may be embedded in a computer program product, which comprises all the features enabling the implementation of the methods described herein, and which when loaded in a computer system is able to carry out these methods. Computer program in the present context means any expression, in any language, code or notation, of a set of instructions intended to cause a system having an information processing capability to perform a particular function either directly or after either or both of the following: a) conversion to another language, code or notation; b) reproduction in a different material form. 
         [0050]    This invention may be embodied in other forms without departing from the spirit or essential attributes thereof. Accordingly, reference should be made to the following claims, rather than foregoing the specification, as indicating the scope of the invention.