Abstract:
A system and computer-implemented method for delivering documents associated with a commercial transaction using a computer in communication with a computer network include receiving documents associated with a designated commercial transaction from a first party via the computer network, storing the documents for subsequent access via the computer network in a computer readable storage device, notifying a second party that the documents are available via the computer network, and logging a date that the documents are available to the second party in a log file stored on the computer readable storage device. The system and method may also include receiving a request from a second party via the computer network to review documents for the designated commercial transaction, allowing access to the documents by the second party via the computer network; and logging a date that the documents are accessed via the computer network.

Description:
CROSS-REFERENCE TO RELATED APPLICATIONS 
       [0001]    This application is a continuation of U.S. application Ser. No. 10/113,568 filed Apr. 2, 2002, which claims priority from U.S. Provisional Application Ser. No. 60/280,133, filed Apr. 2, 2001, the disclosures of which are hereby incorporated by reference in their entirety. 
     
    
     NOTICE OF COPYRIGHTED MATERIAL IN DISCLOSURE 
       [0002]    A portion of the disclosure of this patent document may contain material that is subject to copyright protection. The copyright owner has no objection to the facsimile reproduction by anyone of the patent document or the patent disclosure, as it appears in the U.S. Patent and Trademark Office patent file or records, but otherwise reserves all copyright rights whatsoever. 
       BACKGROUND OF THE INVENTION 
       [0003]    1. Field of the Invention 
         [0004]    The present invention relates generally to a sales and service support system allowing Franchise Entities, Finance Entities, Real Estate Entities, and Prospects to interact electronically. 
         [0005]    The present invention relates specifically to a sale and service support system for assisting Franchise Entities (e.g., Franchise and licensing companies, Franchise unit owners, prospective Franchise buyer), Finance Entities (e.g., finance companies and equipment finance companies), Real Estate Entities (e.g., real estate owners, government development agencies, real estate agents, attorneys, and government regulatory agencies) and Prospects to interact electronically for purposes comprising: buying and/or selling of a new or existing Franchise; financing or refinancing a new or existing Franchise; finding a suitable commercial real estate site in which to open a new Franchise; and/or delivering, receiving, and sharing documents. 
         [0006]    2. Related Art 
         [0007]    FranchiseDocs.com (previously owned by FranData) provides a service related to a Uniform Franchise Offering Circular (UFOC) e-delivery service. 
         [0008]    eMaximation provides a service related to a Prospect qualification system. Their partners, SalesForce.com and Best Strategies, provide a service related to contact management and ranking Franchise sites. 
         [0009]    eFranchise.com provides a service that requires a Prospect to obtain a password in order to submit a request for Franchise information. 
       BACKGROUND OF THE TECHNOLOGY 
       [0010]    In response to the popularity of the Internet, and specifically the large number of individuals interested in learning about purchasing and operating a Franchise via the internet, the Franchise community has begun to adopt online sales and service techniques that have been successful in other fields. Marketing a Franchise poses many unique challenges. One of these challenges is a lengthy timeline (sometimes a year or longer) between the time a Franchisor communicates with a Prospect (a prospective Franchisee) for the first time, to the time that the Franchise is sold and a store is opened. 
         [0011]    The key elements that typically take place during the Franchise buying process are as follows: lead qualification, interviews, application for the Franchise, obtaining a credit check and sometimes a background check on the Prospect, Prospect&#39;s due diligence based on review of government required issuance by the Franchisor of a disclosure document, and a visit to the Franchisor&#39;s headquarters; finding a business lender, applying for a loan, supplying Franchise information and a business plan; finding a location that meets the Franchisor&#39;s specifications and negotiating a contract; signing Franchise, loan, and real estate lease or purchase agreements; making building improvements; ordering and installing equipment and supplies; obtaining training in the Franchise system; hiring and training employees; pre-advertisement; and opening for business. 
         [0012]    Franchisor&#39;s typically generate Prospects from referrals, print advertising, trade shows, and the Internet. 
         [0013]    Prospects searching for a Franchise typically use traditional means in their search, including: responding to print advertising; going to trade shows; using print Franchise directories; using brokers; contacting Franchisors directly; and (more recently) using the Internet. When searching on the Internet, Prospects generally have two options: a Franchisor&#39;s Web site, or an online Franchise directory. 
         [0014]    Many Franchisors require Prospects to visit their headquarters. This visit is known as Discovery Day. At Discovery Day Prospects meet key executives, and learn about training programs, marketing programs, and Franchise system operations. Both the Franchisor and the Prospect conclude typically at this time if they want to move forward with a Franchise Agreement. A Franchise Agreement is signed either at Discovery Day if a Uniform Franchise Offering Circular (UFOC) has been previously delivered to the Prospect, or at least ten days after Discovery Day if a UFOC is delivered during Discovery Day. 
         [0015]    There are several deficiencies in currently available systems and methods for assembling and delivering Prospects to Franchisors, Finance Entities, Real Estate Entities, and equipment and supply vendors. 
         [0016]    Need to Shorten Timeline. 
         [0017]    Typically, six months will elapse from the time a Prospect is first received and the time a Franchise Agreement is signed. If a real estate location is required, a year will often transpire due to the additional requirements of finding a loan and real estate. 
         [0018]    Need for Integrated System for Information. 
         [0019]    Prospects do not have a central place with a full picture of the complex steps and stages required to buy a Franchise. Franchisors, Prospects, Finance Entities, Real Estate Entities, and service, equipment, and supply providers currently do not have a system to monitor and/or a way to participate with one another and with the Prospect in advancing the purchase and sale of a Franchise. 
         [0020]    When a Prospect decides to request information or apply for a Franchise, a business loan, or a real estate location, much of the same data is required by the Franchisor, the Finance Entities, the Real Estate Entities, and the other interested parties. Prospects must complete the same information time and time again, often having to refer to their own files and records. 
         [0021]    Franchisors, government agencies, and Franchise business suppliers traditionally maintain records in the form of paper, but electronic record keeping is becoming more common. Traditionally, a separate data store is used for each electronic record keeping application. Each department in a Franchise typically has a program that creates and maintains the records needed for individual purposes. The problem with this approach is that information is extensively duplicated. 
         [0022]    There are other problems with application-specific data storage. Since a Prospect&#39;s information is entered in more than one file, any change in status must be entered into each file. Over time the accuracy and uniformity of the data deteriorates. In addition, the use of application specific data storage requires more data entry and more storage space. 
         [0023]    In addition, the present system does not account for desired requirements for Prospects considering a Franchise. The Franchisors have financial and professional experience requirements for the Prospects. In addition to that requirement the Prospect must live in, or have plans to own a Franchise in a state (or other government entity, such as a foreign country) where the Franchisor has been approved to offer the Franchise for sale. The Franchisor may also want to limit the geographic area where their Franchise is marketed. For example, a Company may have sold certain regions in certain states, or not be interested in developing their Franchise in regions due to area demographics or the ability to provide support services. The initial request form the Prospect completes usually does not account for these desired limitations and does not pre-qualify the Prospect based on these criteria. Some of the Franchisors receive thousands of Prospects monthly, all having different amounts of personal and contact information. At this point, the Franchisors must: communicate further by phone and/or email with the Prospects to obtain additional information and to learn if the Prospects match their criteria; send additional sales information to Prospect; receive a formal application; and perform a credit check (and sometimes a background check) before approving the Prospect. 
         [0024]    Need for Easing Legal Compliance. 
         [0025]    The Franchisors send brochures with Franchise applications to the Prospects primarily by surface mail. If interested in pursuing the Franchise, the Prospect completes the Franchise application and returns it to the Franchisor. The Franchisors make credit checks and sometimes have a background check done to help them approve or disapprove the Prospect. If approved, the Prospect (either then or at time of meeting, but always before signing the Franchise Agreement) will be provided with a disclosure document. In the United States, this document is known as a Uniform Franchise Offering Circular (UFOC). A UFOC is usually 100 pages and may be as long as 400 pages. Other countries have similar disclosure documents. 
         [0026]    In the United States, the Federal Trade Commission (FTC) sets the guidelines on the required inclusions within the UFOC, how it is delivered, and the manner of acknowledgment. The FTC-approved version is applicable for most of the United States, however, 15 states (known as registration states) have additional requirements and require that a state-approved UFOC version be sent to residents in those states. Franchisors are required to keep records of dates and versions of UFOCs sent to Prospects as well as the date acknowledged as received as evidenced by a signed receipt. As material changes occur in the Company, notices must be sent to all Prospects considering purchases that have already received a UFOC. When an existing owner has the rights to open multiple Franchise units, or when he/she wants to open an additional unit, the most current UFOC version must be delivered to the existing Franchise owner by the Franchisor and a signed acknowledgment must be received. Also, before an existing Franchise can be sold to a new purchaser, the new purchaser must complete the Franchise application, be approved by the Franchisor, and receive a UFOC and sign an acknowledgment of receipt. Each year within three months of the end of their fiscal year, the Franchisors must prepare an updated version of their UFOCs, which the registration states must approve. The Franchisors must also save and archive all versions of their UFOC documents. 
         [0027]    Sometimes lawsuits arise during the term of a Franchise Agreement or the term thereafter, which requires the Franchisor to produce the exact version of the UFOC delivered to the buyer of the Franchise. This is often difficult for the Franchisors due to the manner in which old UFOC&#39;s are stored. UFOCs are often stored in offsite locations, onsite storage areas, old hard drives, floppy disks, and other assorted media. 
         [0028]    The Prospects maintain their Franchise purchase records and UFOCs through the life of the Franchise ownership and years later. The Franchisors traditionally maintain Franchisee records ten years or longer, and government agencies approving the UFOCs usually keep versions twenty years from the date of each version&#39;s approval. Document storage for the Franchisors and government agencies has become a critical issue. 
         [0029]    Managing Financing. 
         [0030]    When it seems probable the Franchise will be purchased, if financing is required, the Prospect is expected to seek and find a business loan to be used for working capital, equipment purchase, and/or real estate. The Prospects may also obtain financing from an equipment lender. Finding and receiving approval for a loan takes one to three months. After the Franchise has been purchased and opened for business its owner may decide to sell the Franchise or obtain new financing. 
         [0031]    The Finance Entities usually receive requests for loans and loan applications through their network of local branches in a paper format, and make credit checks. Commercial real estate agents, commercial property managers, development agencies, and owners receive the Prospect&#39;s telephone calls or inquiries from signs postings, print advertising, and occasionally the Internet. The Prospect&#39;s inquiries are recorded by pen or pencil onto a paper record, and sometimes entered into a database. When the Prospect decides to negotiate a lease or purchase agreement, a paper lease application and lease agreement, or a paper version purchase agreement is delivered by fax, mail, or in-person to the Prospect for completion and return. Email is also being used more recently for transmitting documents. Upon receipt of a lease application, a credit check is made on the Prospect. 
         [0032]    Managing Real Estate. 
         [0033]    When it seems probable the Franchise will be purchased, and if a real estate site is required, the Prospect is expected to seek and find a location meeting the site specifications and demographic requirements of the Franchise. The Prospects typically find these sites themselves or work with agents, property managers, and owners, developers, and development agencies to find and negotiate on the site. Site selection usually takes three or more months, depending upon the requirements of the Franchisor and market conditions. 
         [0034]    Since the Prospects are generally not knowledgeable on how to find and select real estate based on the Franchisor&#39;s demographic requirements and their need to filter out Franchise locations already operating within their location of interest, many sites are usually submitted to the Franchisor for approval that do not meet the Franchisor&#39;s requirements. Often the Prospects drop out of the process out of frustration. Also, the existing Franchisees desiring to sell their businesses often forget that their replacement Franchise unit buyer must submit an application to the Franchisor, be approved by the Franchisor after a satisfactory credit check is made, and provide the replacement Prospect with a current version of the UFOC, and receive back a signed acknowledgment of receipt. The Prospect may decide not to continue after reviewing the UFOC, since additional transfer requirements may be involved, including training of the replacement Franchisee. 
         [0035]    Enhancing Marketing. 
         [0036]    Persons in charge of marketing for the Franchisors are not provided a readily available status update about the Prospect&#39;s advancement towards purchasing the Franchise, finding financing, or finding real estate until the site is submitted to the Franchisor for approval. 
         [0037]    In addition, the sales performance of Franchise development departments and lead generating sources, as well as advertising campaigns have historically not been analyzed and tracked effectively. A complete indication of sales performance has typically been available only after the sales campaigns are complete and the results of the campaigns are manually collected and analyzed. This typically requires a series of paper-based forms and ad hoc systems that generate relatively slow feedback to sales personnel. Thus, there is also a need to provide up-to-date, on-line sales summary reports for the Prospects through all online lead sources, and to report the status and stage of the Prospects during the buying, borrowing, real estate lease, and sales processes. 
         [0038]    Summary of Needs. 
         [0039]    In short, there remains a need for: a shortened timeline; an integrated system for information; easing legal compliance; managing financing; managing real estate selection; and enhancing marketing. The Franchise community needs a system to expedite the Franchisor&#39;s buying and selling process while enhancing the Prospect&#39;s satisfaction. 
       SUMMARY OF THE INVENTION 
       [0040]    It is thus an object of the present invention to provide an electronic system and method for Franchise, Finance, Real Estate and Supplier Management. This method and system expedites the Franchise buying and selling process. The method and system provide: a shortened timeline; an integrated system for information; easing legal compliance; managing financing; managing real estate selection; and enhancing marketing. 
         [0041]    The present invention is provided by a Host (e.g., referred to in one embodiment as FRANCHISE.COM&#39;S FAST TRACK, FRANCHISE FAST TRACK, MY FAST TRACK, or FAST TRACK) typically used by Prospects, Companies, and their agents, but is not limited to these entities. The Prospects include entities (including individuals) that are interested in becoming a Franchisee, or are interested in goods and services necessary to become a Franchisee. The Companies include entities (including individuals) that are interested in providing goods and services to Franchise-related entities (e.g., Franchisees, Prospects, and other Companies). The Companies include Franchisors, Finance Entities, Real Estate Entities, and Other Entities. The Finance Entities include Lenders, Loan Brokers, and Credit Reporting Agencies. The Real Estate Entities include Real Estate Owners and Real Estate Agents. The Other Entities include equipment suppliers, soft good (paper) suppliers, distributors, architects, signage suppliers, advertising suppliers, and employee suppliers. 
         [0042]    It is an object of the present invention to provide a tool for establishing a long term and broad relationship between the Prospect and the Company by allowing those in charge of a Franchise, loan, real estate or other product or service to access Prospect and Franchise-related information in a timely manner to advance the sales process. In some embodiments, this is referred to as FRANCHISE MATCHMAKER, FRANCHISE LOAN MATCHMAKER, or FRANCHISE SITE MATCHMAKER. 
         [0043]    It is a further object of the present invention to provide standardized and stored information from internal and external sources into a central storage unit. 
         [0044]    It is a further object of the present invention to provide assembled and retrieved information from a centralized database containing a high volume of Prospect, Franchise, demographic, finance, real estate, equipment and supply information to support marketing activities. 
         [0045]    It is a further object of the present invention to quickly generate Franchise applications, credit reports, Franchise loan and equipment finance applications, and commercial property lease and purchase information and agreements. 
         [0046]    It is a further object of the present invention to process UFOC requests and requirements, referred to in one embodiment as FRANCHISE E-DISCLOSURE. 
         [0047]    It is a further object of the present invention to match Prospect and Franchisor&#39;s location criteria with available real estate. This is referred to in one embodiment as FRANCHISE SITE MATCHMAKER. 
         [0048]    It is a further object of the present invention to allow the Prospect to rapidly determine if any of the matched real estate has space available, and if available, learn the property owner&#39;s price and terms. 
         [0049]    It is a further object of the present invention to provide viewing of the matched available real estate in a timely manner in the company of an Agent who has been provided with the site and requirement information by the system. 
         [0050]    It is a further object of the present invention to provide speedy transmission of lending, financing, commercial lease and purchase agreements stored and the automatic insertion of the pertinent data required by applicant and recipient. 
         [0051]    It is a further object of the present invention to provide quick generation and distribution lists of sales Prospects. 
         [0052]    It is a further object of the present invention to provide an online tracking system for tracking the performance of sales campaigns and individual salespersons. 
         [0053]    Is it is a further object of the present invention to match Prospect and Franchisor&#39;s criteria with available financing. This is referred to in one embodiment as FRANCHISE LOAN MATCHMAKER. 
         [0054]    Additional objects, advantages and novel features of the invention will be set forth in the following description and will become apparent to those skilled in the art of reading this description or practicing the invention. The objects and advantages of the invention may be realized and attained by the appended claims. 
     
    
     
       BRIEF DESCRIPTION OF THE DRAWINGS 
         [0055]    The present invention will become more clearly appreciated as disclosure is made with reference to the accompanying DRAWINGS, wherein: 
           [0056]      FIG. 1  displays an overview of the system&#39;s application architecture in an exemplary embodiment of the present invention. 
           [0057]      FIG. 2  displays a flow chart illustrating an overview of a method for the Prospect in an exemplary embodiment of the present invention. 
           [0058]      FIG. 3  displays a flow chart illustrating an overview of the method in an exemplary embodiment of the present invention. 
           [0059]      FIG. 4  displays an exemplary process illustrating how the Prospect Registers, as set forth in step  305  of  FIG. 3 . 
           [0060]      FIG. 5  displays an exemplary process illustrating how the Company registers, as set forth in step  306  of  FIG. 3 . 
           [0061]      FIG. 6  displays an exemplary process illustrating how the Prospect requests and receives information, as set forth in step  310  of  FIG. 3 . 
           [0062]      FIG. 7  displays an exemplary process illustrating how the Prospect sends an application, and how the Company receives and approves or disapproves the application, as set forth in step  315  of  FIG. 3 . 
           [0063]      FIG. 8  displays an exemplary process illustrating how the UFOC Process is completed, as set forth in step  712  of  FIG. 7 . 
           [0064]      FIG. 9A-D  displays an exemplary process illustrating how the Company approves or disapproves an application, as set forth in step  316  of  FIG. 3 . 
           [0065]      FIG. 10A-B  displays an exemplary process illustrating how location information is entered and a match run, as set forth in step  925  of  FIG. 9 . 
           [0066]      FIG. 11  displays an exemplary process illustrating how the Site Availability Request is submitted, as set forth in step  931  of  FIG. 9 . 
           [0067]      FIG. 12  displays an exemplary process illustrating how the Show Request is submitted, as set forth in step  937  of  FIG. 9 . 
           [0068]      FIG. 13  displays an exemplary process illustrating how an Agent is found, as set forth in step  1205  of  FIG. 12 . 
           [0069]      FIG. 14  displays an exemplary process illustrating how a real estate price is negotiated, as set forth in step  945  of  FIG. 9 . 
           [0070]      FIG. 15  displays an exemplary process illustrating how the Company signs an agreement with the Prospect, as set forth in step  820  of  FIG. 8 . 
           [0071]      FIG. 16  displays an exemplary process illustrating how Finance Entity issues are addressed, as set forth in  FIG. 9 . 
           [0072]      FIG. 17  displays an exemplary process illustrating how the Finance Match is run, as set forth in step  1625  of  FIG. 16 . 
           [0073]      FIG. 18  displays an exemplary process illustrating how the application is processed, as set forth in step  1632  of  FIG. 16 . 
           [0074]      FIG. 19A-G  displays exemplary screen shots of the present invention. 
       
    
    
     DETAILED DESCRIPTION OF THE INVENTION 
       [0075]    As required, detailed embodiments of the present invention are disclosed herein; however, it is to be understood that the disclosed embodiments are merely exemplary of the invention that may be embodied in various and alternative forms. The figures are not necessarily to scale; some features may be exaggerated or minimized to show details of particular components. Therefore, specific structural and functional details disclosed herein are not to be interpreted as limiting, but merely as a representative basis for teaching one skilled in the art to variously employ the present invention. 
         [0076]    The present invention meets these objectives by providing a system and method for assembling a comprehensive database from diverse sources and retrieving information from that database in a meaningful and practical way. The present invention is provided by a Host  170  (e.g., FAST TRACK) and typically used by Prospects  105 , Companies  106 , and their agents, but is not limited to these entities. The Prospects  105  include entities (including individuals) that are interested in becoming a Franchisee, or are interested in services and goods necessary to become a Franchisee. The Companies  106  include Franchisors  115 , Finance Entities, and Real Estate Entities. The Finance Entities include Lenders  125 , Loan Brokers  130 , and Credit Reporting Agencies  150 . The Real Estate Entities include Real Estate Owners  110  and Real Estate Agent  120 . The Real Estate Entities can also include real estate managers, development agencies, and developers not holding title to the real estate. The system and method of the present invention is primarily, but not exclusively, useful for supporting large-scale marketing activities, especially for the Franchisors  115 , the Finance Entities, and the Real Estate Entities. 
       FIG.  1 —System Overview 
       [0077]      FIG. 1  displays an overview of the application architecture of an exemplary embodiment of the present invention.  FIG. 1  provides a visual picture of how Prospects  105  and Companies  106  (Franchisors  115 , Finance Entities, and Real Estate Entities) interact with the Host  170 . The system of the present invention includes: a Host Central Database  155 ; a Host Application Server  145 ; a Host Document Server  160 ; Web Browsers  165 ; and a Network such as the Internet  140 . 
         [0078]    The Host Central Database  155  underlies all of the applications of the present invention. The Host Application Server  145 , the Host Document Server  160 , the Web Browsers  165  are used to present, in a comprehensive way, the information stored within it. 
         [0079]    Host Central Database. 
         [0080]    The Host Central Database  155  is designed to ensure the accuracy of information. The Host Central Database  155  also stores the information in a logical and organized way, by providing means for: scrubbing and standardizing incoming information; storing; building history; calculating status codes; maintaining tables; and calculating strategic flags. Fields in the Host Central Database  155  are instantaneously synchronized with information captured on a real time basis. In a preferred embodiment, the Host Central Database  155  stores, in one location, information from Prospects  105 , Franchisors  115 , Finance Entities (e.g., credit bureaus, finance companies), Real Estate Entities (e.g., Agents  120 , managers and Real Estate Owners  110 ), census reports, shopping trend reports, and maps. 
         [0081]    The Host Central Database  155  is housed on Host Application Server  145  and includes a large repository of Prospect information, Company information, and demographic data. Information is fed into the database by the Prospects  105 , the Companies  106  (e.g., the Finance Entities and the Franchisors  115 ) and their Agents  120 . The data from these sources is stored in a uniform format. For this purpose, a uniform house holding or storage algorithm, a name and address standardization process, and a merge process may be used. 
         [0082]    Thus, the Host Central Database  155  serves as a single central repository for storing all required Company information and Prospect information. As described hereinafter, the Host Central Database  155  can be used for a wide variety of customer service, financial analysis, and marketing purposes. 
         [0083]    Host Application Server. 
         [0084]    The Host Application Server  145  acts as the conduit between what the user sees and what the Host Central Database  155  contains. A user is directed to the appropriate environment within the Host Application Server  145  and given the tools necessary to use the environment. The Host Application Server  145  includes several integrated components that are used to view Prospect information and manage Prospect contacts and relationships. Relationship management components support a comprehensive sales process. The Host Application Server  145  provides the following features: a relationship profile that allows appropriate staff members to view Prospect geographic locations; reported financial information the Franchisors  115  have provided, in addition to Franchise categories in detail and summary form; the Franchisor  115 , Prospect, and Real Estate Entity requirements; a relationship-building feature that delivers prioritized email lists on-line and tracks results; a promotional suppression facility that provides information on which the Prospects  105  do not wish to be contacted by email or telephone about additional Franchisors  115  matching their previous interests and qualifications; and a Prospect history feature that displays Prospect aging summaries for active and inactive Prospects  105 , and a Prospect status feature. 
         [0085]    Host Document Server. 
         [0086]    The Host Document Server  160  stores all documents in an electronic archive and renders them when requested by the Host Application Server  145 . 
         [0087]    Web Browsers. 
         [0088]    The Web Browsers  165  comprise software that lets a user view documents and access files and software related to those documents. 
       FIG.  2 —the Location Filter System 
       [0089]      FIG. 2  displays the application architecture of the Location Filter System in an exemplary embodiment of the present invention.  FIG. 2  provides a visual picture of how Prospects&#39; Desired Location, Franchisors&#39; Territory Definition, Franchisors&#39; Area Demographics, Franchise Location Type Needed, and Current Available Locations correspond. The Location Filter System includes: a Central Data Store; a Location Finder Engine, a Search Results (Location Matches with Maps); and a Map of Available Locations. 
       FIG.  3 —Prospect Method Overview 
       [0090]      FIG. 3  displays a flow chart illustrating an overview of the method in an exemplary embodiment of the present invention. 
         [0091]    In step  305 , the Prospect  105  registers. In step  306 , the Company  106  registers. (In an alternative embodiment, this order can be reversed, and the Company can register before the Prospect.) In step  310 , the Prospect  105  requests and receives information from the Company  106 . In step  315 , the Prospect  105  submits an application and the Company  106  receives and approves or disapproves the application. If APPROVED, the Prospect  105  and the Company  106  sign a Franchise agreement in step  320 . If DISAPPROVED, no further action is taken in step  321 . 
       FIG.  4 —the Prospect Registers 
       [0092]      FIG. 4  displays an exemplary process illustrating how the Prospect  105  registers, as set forth in step  305  of  FIG. 3 . 
         [0093]    In step  405 , it is determined whether the Prospect  105  is registered. (Note that in an exemplary embodiment, all Franchise.com Prospects  105  are already registered.) If NO, the process moves to step  408 . If YES, the process moves to step  306 . 
         [0094]    In step  408 , the Prospect  105  completes a Prospect Registration Form, comprising information about the Prospect. The Prospect Registration Form is a standard form on the FAST TRACK Web site or framed on the Company Web site (the Prospect  105  can be referred to the Prospect Information Form and the present invention directly from a Company&#39;s Web site). In an alternative embodiment, the Company can send an email to the Prospect  105  with a hyperlink to the Registration Form framed on the Company Web site. Depending on the Prospect type, the information comprises: Prospect identifying information; business loan and equipment financing information; real estate location information; and Prospect agreement to receive electronic delivery of documents. The Prospect Registration Form can be edited at any time. 
         [0095]    A Prospect Account is created from the Prospect Information Form, and login information is then sent to the Prospect so the Prospect is able to login to the Prospect Account. The Prospect Account is stored and pre-populated when the Prospect  105  requests information from the other Companies  106 . The Prospect  105  is able to edit the Prospect Account at any time, including automatic updating when companies send important disclosure documents (e.g., mini-disclosure and notices of material change). 
         [0096]    In step  410 , registration confirmations are sent. A confirmation request is sent by the Host  170  on behalf of the Company that runs the site where the Prospect  105  registered. For example, if the Prospect  105  registered with the Host  170  then the Prospect  105  would receive a registration confirmation from the Host  170 . An email with the Prospect Information Form will also be sent to the Company  106 . If the Prospect  105  registered with the Franchisor  115 , then the Prospect  105  would receive a registration confirmation from the Host  170 , on behalf of the Franchisor  115 . 
       FIG.  5 —Company Registers 
       [0097]      FIG. 5  displays an exemplary process illustrating how the Company  106  registers, as set forth in step  306  of  FIG. 3 . 
         [0098]    In step  505 , it is determined whether the Company  106  is registered. If NO, the process moves to step  510 . If YES, the process moves to step  310  of  FIG. 3 . 
         [0099]    In step  510 , the Company  106  completes a Company Information Form. The Company Information Form can comprise the following information: identifying information; geographic target market information; product or service category information; agreement to receive electronic delivery of documents; agreements, images, drawings to be stored with the Host  170 ; and links to lead records and online documents. The Company  106  is able to edit the Company Information Form at any time. 
         [0100]    A Company Account is created from the Company Information Form and stored. The Company Account is stored and pre-populates when the Prospect  105  or the Host  170  requests information. The Company  106  is able to edit the Company Account at any time. For example, the Franchisor  115  can update online documents; activate and inactivate UFOC versions stored with the Host  170 ; update and/or deactivate auto-response messages sent to new Prospects  105 ; and change Franchise account information. In addition, the Company Account can be automatically changed and updated to include important disclosure documents (e.g. mini-disclosure, and notices of material change) agreements, images, and drawings stored with the Host  170 . Furthermore, the Franchisor  115  can add new Prospect information. 
         [0101]    In step  520 , Registration Confirmations are sent. A Registration Confirmation will be sent to the Company  106 . An email with the Company Information Form and the Company Account information will also be sent to the Host  170 . 
         [0102]    In an alternative embodiment, a fee is paid by the Company  106 . This can be paid at any time by processing a credit card, or by paying an invoice that is sent to the Company  106 . 
       FIG.  6 —Prospect Requests and Receives Information 
       [0103]      FIG. 6  displays an exemplary process illustrating how the Prospect  105  requests and receives information, as set forth in step  310  of  FIG. 3 . 
         [0104]    In step  605 , the Prospect  105  wants information about a Company  106 . Once this happens, a Prospect Account is created by the Host  170  for the Prospect. Electronic events related to the Prospect  105  are stored in the Prospect Account and the Company Account, which both include a Report Log. The Report Log maintains a log of all communications and documents sent. The Franchisor  115  can log into the Company Account to review and update names, email addresses, and other information related to the Company Account. The Company Account can be automatically changed and updated to include important disclosure documents, mini-disclosure, and notices of material change. 
         [0105]    In step  610 , it is determined whether the information wanted is from the Franchisor  115 , the Finance Entity, or the Real Estate Entity. 
         [0106]    If the request relates to the Franchisor  115 , the Prospect selects a Franchisor  115  in step  612 . The Host  170  or the Franchisor  115  sends the information request to the Prospect in step  615 . 
         [0107]    If the request relates to the Finance Entity, the Host  170  or the Finance Entity sends the information (e.g., a quote) to the Prospect  105  in step  620 . More information on an exemplary embodiment related to the Finance Entity process is detailed below. 
         [0108]    If the request relates to the Real Estate Entity, the Real Estate Entity or the Host  170  sends the information to the Prospect  105  in step  625 . More information on an exemplary embodiment related to the Real Estate Entity process is detailed below. 
         [0109]    The request and the requested information can go back and forth several times before the Prospect  105  has the information desired from the Company  106 . 
       FIG.  7 —Prospect Submits Application 
       [0110]      FIG. 7  displays an exemplary process illustrating how the Prospect  105  sends an application, and how the Company  106  receives, and approves or disapproves an application, as set forth in step  315  of  FIG. 3 . 
         [0111]    In step  705 , the Prospect  105  sends an application. 
         [0112]    In step  710 , it is determined whether the application is sent to the Franchisor  115 , the Finance Entity, or the Real Estate Entity. If the application is sent to the Franchisor  115 , the Franchisor  115  reviews the application in step  712 , and if approved follows the required UFOC process in step  713  (as set forth in  FIG. 8  below), or disapproves the application in step  715 . If the application is sent to the Finance Entity, the Finance Entity reviews and approves or disapproves the application in step  720 . If the application is sent to the Real Estate Entity, the Real Estate Entity reviews and approves or disapproves the application in step  725 . 
       FIG.  8 —UFOC Process 
       [0113]      FIG. 8  displays an exemplary process illustrating how the UFOC Process is completed, as set forth in step  712  of  FIG. 7 . 
         [0114]    In step  805 , the Franchisor  115  decides whether the Prospect  105  is eligible to apply for the Franchise. In step  810 , the Franchisor  115  gives the Prospect  105  rights to view the UFOC. In step  815 , the Prospect  105  is notified that it has access to the UFOC. The Prospect  105  has already agreed to receive this electronic receipt. In step  820 , the date the Prospect  105  was given UFOC access, and the version the Prospect  105  is allowed to access, is recorded. 
       FIG.  9 —Company Receives Prospect Request and Sends Information 
       [0115]      FIG. 9  (comprising  FIGS. 9A ,  9 B,  9 C, and  9 D) displays an exemplary process illustrating how the Company  106  approves or disapproves the Prospect&#39;s application, as set forth in step  316  of  FIG. 3 . 
         [0116]    In step  911 , the Company  106  approves or disapproves the application. 
         [0117]    If DISAPPROVED, the Company  106  sends the Prospect  105  a rejection letter in step  912 . If APPROVED (to make the approval or disapproval decision, multiple communications may take place), the process moves to step  915 , where it is also determined if real estate, finance, or other services or products are needed. 
         [0118]    If NO, the Company  106  sends an approval notice to the Prospect  105  in step  921 . The process then moves to step  320  of  FIG. 3 . If YES, the process moves to step  922 , where the Real Estate Entity or the Host  170  sends agreements to the Prospect  105 . In step  923 , the Prospect  105  completes and sends agreements back to the Real Estate Entity. (Multiple communications can go back and forth and multiple agreements can be signed during this process.) The process then moves to step  925 . 
         [0119]    In step  925 , a Site Match is run. More detail on step  925  is set forth in  FIG. 10 . In step  926 , it is determined if a Match is found. If NO, the Host  170  is notified in step  928  so a personal contact can be made. If YES, the process moves to step  929 . 
         [0120]    In step  929 , the Prospect  105  is notified of the site match and provided the map. In step  930 , the Prospect  105  receives the Site Match information and it is determined if the Prospect  105  wants to send a Site Availability Request to the appropriate Real Estate Entity. If NO, no further action is taken in step  931 . If YES, the Prospect  105  sends a Site Availability Request in step  932  and the Site Availability is returned. More detail on step  931  is set forth in  FIG. 11 . 
         [0121]    In step  935 , it is determined whether the Prospect  105  wants to send a Show Site Request. If NO, the process moves back to step  930 , where the Prospect  105  can send a Site Availability Request for another site. If YES, a Show Site Request is sent to an appropriate Real Estate Entity (e.g., an Agent  120 ) in step  937 . In step  940 , the Host  170  organizes the showing of the site. More detail on step  940  is set forth in  FIG. 12 . 
         [0122]    In step  942 , after the property has been shown, it is determined if the Prospect  105  wants to make an offer on the property. 
         [0123]    If the answer to step  942  is NO, the process moves back to step  930 , where the prospect  105  can send a Site Availability Request for another site. If the answer to step  942  is YES, it is determined if the Franchisor agrees to the site location in step  943 ? 
         [0124]    If the answer to step  943  is NO, the process moves back to step  930 , where the prospect  105  can send a Site Availability Request for another site. IF the answer to step  943  is YES, the Prospect  105  and the Real Estate Entity (e.g., an Agent  120 ) negotiate a price in step  945 . Further information on step  945  is set forth in  FIG. 14 . 
       FIG.  10 —Site Match 
       [0125]      FIG. 10 , comprising  FIGS. 10A and 10B , displays an exemplary process illustrating how the location information is entered and a match is run, as set forth in step  925  of  FIG. 9 . 
         [0126]    In step  1005 , the Host  170  receives a request for a Site Search from the Prospect. In step  1010 , a search is made for geographic locations in Prospect&#39;s area, based on a selected radius. (The real estate has already been registered with the Host  170 .) These records are called location matches. 
         [0127]    In step  1015 , the locality matches are filtered by the Franchisor&#39;s requirements (demographics matches against and government census data) for locality/requirement matches. In step  1020 , the locality/requirement matches are filtered by the Franchise territory restrictions and existing units to get locality/requirement/non-conflicting matches. (In other words, the locality/requirement matches are compared to the Franchisor&#39;s current unit locations. If a Franchise current unit exists within a predetermined radius of a locality/requirement match, that locality/requirement match is filtered out). 
         [0128]    In step  1025 , it is determined if matches were found. If NO, the Prospect&#39;s area is increased in step  1026 , and then the process goes back to step  1010 , and a new Site Search is run with a wider locality radius. If YES, the process moves to step  1030 , where Map # 1  is created. Map # 1  comprises a map marking locations where a particular site could be put. 
         [0129]    In step  1031 , a property type search is made. In step  1032 , it is determined if there is a match. If NO, the process moves back to step  1026 . If YES, the process moves to step  1033 , and Map # 2  is created. Map # 2  comprises a map marking locations of actual registered real estate. In step  1034 , the notification and maps are sent to the Prospect  105 . 
       FIG.  11 —Site Availability Request 
       [0130]      FIG. 11  displays an exemplary process illustrating how the Site Availability Request is submitted, as set forth in step  931  of  FIG. 9 . 
         [0131]    In step  1105 , the Prospect  105  sends a Site Availability Request, comprising the required space size, the site configuration, and a reply request if space is now or soon to be available. In step  1110 , the Real Estate Entity receives the Site Availability Request from the Prospect. 
         [0132]    In step  1111 , it is determined if the Real Estate Entity has an available site. If NO, no further action is taken in step  1125 . If YES, the process moves to step  1115 . 
         [0133]    In step  1115 , the Real Estate Entity sends the Prospect  105  the Site Availability, comprising a property description, a Real Estate Owner  110 , asking price, additional costs, required contract terms, and site availability date. A property ID and event is stamped into the Prospect Account, the Franchisor&#39;s Company Account, and the Real Estate Entity&#39;s Company Account. In addition, emails are sent to the Prospect Account and the Franchisor&#39;s Company Account. 
         [0134]    In step  1120 , it is determined if the Prospect  105  is interested. If NO, no action is taken in step  1125 . If YES, the process moves to step  935 . 
       FIG.  12 —Show Request 
       [0135]      FIG. 12  displays an exemplary process illustrating how the Show Request is submitted, as set forth in step  937  of  FIG. 9 . 
         [0136]    In step  1205 , it is determined if an Agent  120  can be found to show the property. Further details on step  1205  are set forth in  FIG. 13 . (The real estate agent has already been registered with the Host  170 .) If NO, the process moves to step  1206 , where a notification is sent to the Host to find an agent or notify the Property Contact (e.g., Owner) directly. If YES, the process moves to step  1210 . 
         [0137]    In step  1210 , the Host  170  sends the Agent  120  a Prospect Registration, which is required for real estate commission purposes. The Prospect Registration includes: Prospect contact information; Franchisor space requirements; real estate contact information for available property; and availability terms and conditions. Map # 2  will also be provided. If the real estate Agent  120  is a licensed real estate broker having commission sharing arrangements with Real Estate Owners  110  and/or Agents  120 , then that fact and the terms agreed to will be referenced in the Prospect Registration. 
         [0138]    In step  1215 , the Agent  120  schedules an appointment with the Prospect. In step  1220 , the Agent  120  shows the property to the Prospect. 
         [0139]    In an alternative embodiment, if the process moves to step  1206 , where the Host  170  notifies the Property Contact, steps  1210 ,  1215 , and  1220  can be done by having the Host  170  deal directly with the Property Contact (e.g., the Owner), acting as the Agent  120 . In addition, all other services performed by the Agent  120  can be done directly by the Host  170 . 
       FIG.  13 —Finding an Agent 
       [0140]      FIG. 13  displays an exemplary process illustrating how an Agent  120  is found, as set forth in step  1205  of  FIG. 12 . 
         [0141]    In step  1305 , the Prospect  105  sends a Show Request. In step  1310 , the Host  170  searches for Agents  120  in the locality selected and finds an Agent  120  in the locality. The Agent  120  will likely be the Agent  120  closest to the desired locality. 
         [0142]    In step  1315 , the Host  170  sends the applicable Agent  120  the Show Request, including Prospect information, match site address, Real Estate Owner  110  information, and property site availability reply. The Agent  120  is also provided with an online link to the Map # 1  and Map # 2 . 
         [0143]    In step  1325 , the Agent  120  sends and receives back from the Prospect  105  the Real Estate Application and agreement. 
         [0144]    In step  1330 , the Agent  120  sends and receives back from the Real Estate Owner  120  the agreement. 
       FIG.  14 —Negotiating Real Estate Price 
       [0145]      FIG. 14  displays an exemplary process illustrating how a real estate price is negotiated, as set forth in step  945  of  FIG. 9 . 
         [0146]    In step  1405 , the Host  170  sends a Real Estate Purchase or Lease Agreement from the Prospect  105  to the Property Contact (usually through the Agent  120 ). It should be noted that this Agreement, as well as the other forms and agreements in the present invention, are automatically filled by the Host  170  with the information the Host  170  has already acquired. In step  1415  it is determined whether the Real Estate Owner  110  agrees 100%, partially agrees, or rejects the agreement. (This agreement is still subject to Franchisor approval.) 
         [0147]    If 100% AGREED, the process moves to step  1420 , where the Prospect  105  e-signs the Purchase or Lease Agreement. 
         [0148]    If PARTIALLY AGREED, the process moves to step  1422  where the Prospect  105  reviews the signed counter offer from the Real Estate Owner  110 . (Note that in steps  1422  and  1451 , the Franchisor  115  is agreeing to agreement terms. In step  942  of  FIG. 9  above, the Franchisor  115  is approving the site.) The process goes back to step  1415  and is repeated until 100% APPROVED or REJECTED. 
         [0149]    If REJECTED, the process moves to step  1416 , where a rejection notice is sent. 
         [0150]    In step  1420 , the Prospect  105  and the Property Contact e-sign the Purchase or Lease Agreement. The process then moves to step  1422 , where the Purchase or Lease Agreement is sent to the Franchisor  115 . Then, in step  1450 , it is determined whether the Franchisor  115  agrees 100%, partially agrees, or rejects. 
         [0151]    If 100% AGREED, the process moves to step  1451 , where the Franchisor  115  e-signs his approval to the Purchase or Lease Agreement. 
         [0152]    If PARTIALLY AGREED, the process moves to step  1453  where the Franchisor  115  reviews the signed counter offer from the Property Owner  110 . The process goes back to step  1450  and is repeated until 100% AGREED or REJECTED. 
         [0153]    If REJECTED, the process moves to step  1416 , where a rejection notice is sent. 
         [0000]    FIG.  15 —Company Signs Agreement with Prospect 
         [0154]      FIG. 15  displays an exemplary process illustrating how the Company  106  signs the Franchise agreement with the Prospect, as set forth in step  320  of  FIG. 3 . 
         [0155]    In step  1508 , the Company  106  receives the Franchise agreement, with the Prospect&#39;s e-signature, from the Prospect. 
         [0156]    In step  1510 , the Company  106  sends back the Franchise agreement, with the Company&#39;s  106  added e-signature, to the Prospect. 
       FIG.  16 —Finance Entity Issues 
       [0157]      FIG. 16  displays an exemplary process illustrating how Finance Entity issues are addressed, as set forth in  FIG. 9 . 
         [0158]    In step  1625 , the Finance Match is run. This process is detailed in  FIG. 17 . 
         [0159]    In step  1626 , it is determined if a match was found. If NO, the Host  170  is notified so that a personal contact can be made in step  1628 . If YES, the Prospect is notified of the finance matches in step  1629 . 
         [0160]    In step  1630 , it is determined if the Prospect  105  wants to send a finance request. If NO, no further action is taken in step  1631 . If YES, the Prospect  105  sends the registration and finance quotation, and the terms are returned by the Company  106  in step  1632 . This process is detailed in  FIG. 18 . (In an embodiment, if the Prospect  105  is approved, the Finance entity or Host  170  can also send the finance agreements to the Prospect  105 , and the Prospect  105  can complete the agreements and send them back.) 
       FIG.  17 —Finance Match Run 
       [0161]      FIG. 17  displays an exemplary process illustrating how the Finance Match is run, as set forth in step  1625  of  FIG. 16 . 
         [0162]    In step  1705 , the Host  170  receives a request for the quote and terms by the financing type. In step  1710 , the search is run for a Finance Entity offering financing in the geographic area of the Prospect  105 . In step  1715 , the Match is filtered for equipment loans and leases. In step  1720 , the Match is filtered for real estate loans. In step  1725 , the Match is filtered for small business loans. 
         [0163]    In step  1730 , the Results from the Finance Entities offering equipment, real estate and/or small business loans are shown, and the Match notifications are sent to the Prospect. 
       FIG.  18 —Application Processed 
       [0164]      FIG. 18  displays an exemplary process illustrating how the application is processed, as set forth in step  1632  of  FIG. 16 . 
         [0165]    In step  1805 , the Prospect  105  completes the finance fields and sends the application request to the matching Finance Entities. In step  1810 , the Host  170  organizes the application and Franchise information, does a credit check, and sends the application to the Finance Entity. 
         [0166]    The application is organized by organizing the Prospect, Finance, Real Estate, Supplier, and other Franchise-related information. 
         [0167]    The credit check can be done as follows: when an application for a Franchise is made, before the Host  170  sends the application to the Franchisor  115 , the Host  170  sends the Prospect&#39;s information to a credit bureau for a credit report or rating and if required a background check. The information returned is sent to the Franchisor  115 . In one embodiment, if the Franchise, loan, and real estate applications are done within three months of one another, only one credit report is made. 
         [0168]    In step  1815 , it is determined if the Finance Entity approves the application. If NO, a rejection notice is sent in step  1820 . If YES, the Finance Entity and the Prospect  105  e-sign the loan documents. 
       FIG.  19 —Screen Shots 
       [0169]      FIG. 19  displays exemplary screen shots of the present invention. 
         [0170]      FIG. 19A  displays the Prospect Account.  FIGS. 19B ,  19 C, and  19 D display the Prospect Registration (found by using the “My Information” tab of  FIG. 19A ). 
         [0171]      FIG. 19E  displays the Company Account.  FIGS. 19F ,  19 G, and  19 H display the Company Registration (found by using the “My Account” tab of  FIG. 19E ). 
         [0172]    While exemplary embodiments are described above, it is not intended that these embodiments describe all possible forms of the invention. Rather, the words used in the specification are words of description rather than limitation, and it is understood that various changes may be made without departing from the spirit and scope of the invention. Additionally, the features of various implementing embodiments may be combined to form further embodiments of the invention.