Conversation: The conversation between human and AI assistant.
[|Human|] Hi my 10 month old has scratched his eye inside according to the optometrist and it is stating to scab. We have been treating it now for 14 days with Exocin ointment but it is red, constantly watering, cannot be exposed to light and is swollen and half closed. The optometrist said we must just keep putting the ointment. He also advised if it makes a scab it can affect his eyesight permanently. He advised to make sure our son does not scratch but he is trying to rub it constantly and is screaming terribly at night and wont sleep and keeps hitting his head up and down in the pillow. Are what we doing correct or must we go to another doctor. Please help.
[|AI|]  Hi Sir/Matamoros your description I understand your son has got conjunctivitis. As it's already 2 weeks since you started using the medicine and there is not much improvement, I suggest you take a second opinion from an Ophthalmologist(preferably one who consults for kids also). All your son needs might be just a change of antibiotic or additional Chat Doctor. As this age is crucial in visual development I would insist on a second opinion.