Conversation: The conversation between human and AI assistant.
[|Human|] My sister has a big bump on her back shoulder blade. It is really big. One doctor said it is bursitis and another doctor said it is filled with blood. He said if he drained it that it would make it worse. Should she put ice on it or heat? what should she do. She didnt  really get a good answer from either doctor.
[|AI|]  Hello, There are many reasons for the said lump as lipoma, hematoma, sebaceous cyst, bursa cyst, tumors, and others. Definite diagnosis depends upon the clinical parameters as consistency, fluctuation, transparency, relation with underlying structures, movement possible, growth pattern, other criteria. I would strongly suggest consulting with a high resolution photograph of the same, I assure you to remove the diagnostic dilemma of the same. Hope I have answered your query. Let me know if I can assist you further.