Conversation: The conversation between human and AI assistant.
[|Human|] Ive an employee whos found to be very poor in performance. Im a manager for a helpdesk, handling team close to 40 staff. Out of which Ive noticed one employee to be very poor in job. Id paid close attention to this employee and my finding was bit disturbing. His analytical skills are poor. Any queries he handles would take a lot of time for his own understanding first and then addressing. I was under the impression that hes lazy or not interested in the role but my recent finding really shocking. Theres a new frame work implemented and theres a bit of theory part to learn first on which assessments would happen. During a Q&A he turned out to be very knowledgeable and answered almost all answers. Why shocking for me is, he was found to be the bottom performer for past two consecutive years. We had tried to put him on training under several trainers but didnt find any improvement. Right now hes under a critical review failing which he might be asked to resign from the company. Maybe Ive mentioned a lot but I thought this might give you a start to understand the patient.
[|AI|]  Degree understand your concerns went through your details. I suggest you not to worry much.  I sincerely suggest you that he is not a patient at all. This is where we use IQ test to categorize people under what they are and where do they fit. People with more theoretical ability should always fit a career where teaching / managing is upper hand. I think your employee is a misfit in this career. I suggest you to ask that employee to take an IQ test for analyzing his skills and abilities. Then, if the problem is minimal, corrective measures can be taken. Otherwise, the employee should be looking for a job which is for him. If you require more of my help in this aspect, Please post a direct question to me in this website. Make sure that you include every minute details possible. I shall prescribe the needed psychotherapy techniques which should help you cure your condition further. Hope this answers your query. Available for further clarifications. Good luck.