Conversation: The conversation between human and AI assistant.
[|Human|] My husband who is 49 has been diagnosed with Shingles. We have been to the ER twice in the last two days. On an antviral and just put on antibiotic. They are in his ear, the side of his face has been very swollen and very painful. Now there is a bloody dishcharge and is having trouble hearing out of the ear. Should we go back and seek medical treatment?
[|AI|]  Thanks for posting you query to Chat Doctor.shingles is a viral infection and recover in about two weeks of time .by that time you need to take antiviral medication orally and locally along with antibacterial medication to prevent secondary infection. As you are taking both medicine but not getting relief indicate inadequacy of treatment or improper treatment. As I don't know what treatment you are taking, so I suggest you to contact to surgeon for proper examination of ear as some time it can involve tympanic membrane also. Hope you would be satisfied with my answer.  Feel free to communicate if any query.regards, Chat Doctor.