Conversation: The conversation between human and AI assistant.
[|Human|] I have just been diagnoised with bells palsy (well 4 days ago) and just today am getting pains down my neck could you give me any advise on that and any treatment that can help me hopefully to get better quicker  or any think at all that you can advise me on and if its long term would you recommend surgery  to be honest I havent been told to much about it  and I would rearly like to no its rearly getting me down and am starting to feel depressed
[|AI|]  Hello, Thanks for choosing Chat Doctor for posting your query. I have gone through your question in detail and I can understand what you are going through. Belles palsy is basically a paralysis of the lower part of the facial nerve and there has to be reason for it. Although viral infections are a common reason, but other reasons need to be investigated. The fact that you are having pain in neck which is sever enough suggests that you should do an MRI scan of your cervical vertebra and the head. Nothing wrong in being cautious. If it is a surgical cause then yes surgery may be required. Hope I am able to answer your concerns. If you have any further query, I would be glad to help you. If not, you may close the discussion and if possible you may rate the answer for me, so that I get good feedback. In future if you wish to contact me directly, you can use the below-mentioned link:bit.ly/ Chat Doctor.