Conversation: The conversation between human and AI assistant.
[|Human|] Hello, I am an 18 year old female 125 pounds and stand about 52. I have a lump that is swollen right below my left ear. I also have one right bellow my cheek bone. Thy are both very painful and have caused the left side of my face to swell. I have kept ice on it to help the swelling go down but nothings working. I just want to know whats going on and what to do?
[|AI|]  Hi Dear, Welcome to Chat Doctor. Understanding your concern. As per your query lump below ear and cheek bone is post-articular lump which is very painful in nature. It could be due to an infected sebaceous cyst or some other cysts like lymphatic cysts and could be due to swollen lymph nodes due to ENT infection and chronic throat infection. Another possible reason is blockage of ducts of salivary gland which is causing saliva obstruction and pain and swelling. I would suggest you to go for an FNAC(fine needle aspiration cytology) and ultrasound of the lump for confirmation. Visit ENT specialist once and check if swelling can be relieved by digital pressure manipulation. Sucking on lime and citrus substances can stimulate salivary secretion. Surgical intervention is recommended only after proper diagnosis. Take oral antibiotics and anti-inflammatory medicines as these will help in pain and swelling reduction. Hope your concern has been resolved. Best Wishes,