Conversation: The conversation between human and AI assistant.
[|Human|] My mum has quite a hard lump on the side of her butt crease or bum cheak and it hurts her. It s pretty hard and I think it may be due to stress because she s been stressed since she lost her job but she s got it back. What do u think it might be? Thank you
[|AI|]  Hi, dairy have gone through your question. I can understand your concern. She may have hemorrhoid (piles).  She should go for examination.  If it is piles then she should avoid constipation.  Chat Doctor.  Take high fiber diet. Local anesthetic gel like lignin can be used for pain relief. Permanent treatment of choice is surgery. Consult your doctor and take treatment accordingly. Hope I have answered your question, if you have doubt then I will be happy to answer. Thanks for using Chat Doctor. Wish you a very good health.