Conversation: The conversation between human and AI assistant.
[|Human|] Has pain in the upper region of her right shoulder extending to her neck. Starting to have stronger pain leading to hit neck. No temperature or discoloration. She was applying heat to the area but as the day progresses it appears to become more painful.
[|AI|]  Hello, thank you for your question.it looks like the problem origin is in the neck. Depending on you age and past history this may be from different causes. If you are old age it may be from spondyloarthrosis or arthritis which is degeneration of spine from age. It may he a herniated disc of the neck (cervical spine) that compares the nerves. This may be the cause if you had any trauma or fall in the past. I think you should see a neurology specialist, and he will order for you neck MRI, X-rays or CT scans and other examinations. Hope this advice will help you.