Conversation: The conversation between human and AI assistant.
[|Human|] I have a big swollen lump behind and below my ear, and it s swelled up several times before for four months. I ve researched this and I ve learned that it can be many things. It s swollen like a balloon, and I don t know if it s getting any better. I can t sleep when it s swollen. What can I do to suppress the swelling?
[|AI|]  Hi Dear, Welcome to Chat Doctor. Understanding your concern. As per your query symptoms such as swollen lump behind ear are pointing towards a condition known as lymphadenopathy. This occurs due to swelling in lymph nodes behind the ears. It could be due to infection of hair follicle. I would suggest you to consult ENT specialist or surgeon for proper examination. Doctor may order blood test, CT scan or MRI to confirm the diagnosis and to rule out condition like cancer. Apply warm compresses several times a day and do not prick them. You should take antibiotic like Amoxicillin and clavulinic acid along with painkiller and anti-inflammatory medicines for 5 days. Hope your concern has been resolved. Get Well Soon. Best Wishes,