Conversation: The conversation between human and AI assistant.
[|Human|] I have what my doctor says is a cyst, it is bright red, very sore, and about the size of a domino (but rounded).  I have an appointment with an ENT in 4 days, are the going to lance it right in the office, or would they do surgery because of the infection?
[|AI|]  Hi! This is very common that a cyst gets infected and becomes sore, painful, red, throbbing etc. etc....! Still it is a non-serious or benign disease, but the treatment is a bit complicated! As per your description, at this stage you need antibiotics before, during and after the surgery and the surgery would be a simple 15 minutes procedure under local anesthesia or general anesthesia as preferred by your surgeon but never done in the office it is always done in an operation theater (O. T)!REGARDS,