Conversation: The conversation between human and AI assistant.
[|Human|] My 85 yr old mother is having severe neck/shoulder pain along with headache, shivering, and complained of being very cold. Could she be having a stroke?? We have been dealing without a lot of stress talking about a retirement center for Alzheimer s - so last few weeks she has been very stressed.
[|AI|]  Hello, I have studied your case. Due to compression of cervical nerve root there can be pain in arm shoulder and head.Also, there can be large disc bulge which is compressing over spinal cord. For these symptoms analgesic and neurotrophic medication like gabapentin can be started consulting your doctor. Till time, avoid lifting weights. You can consult physiotherapist for help. Physiotherapy like ultrasound and inferential therapy will give you relief. I will advise checking your it B12 and it D3 level. Hope this answers your query. If you have additional questions or follow-up queries then please do not hesitate in writing to us. I will be happy to answer your queries. Wishing you good health. Take care.