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acer wants $ 170 to just look at it then add the repair cost on top of that . | acer | support price |
update : i repaired it myself for $ 12 . | NULL | laptop general |
i had nothing to lose since it was a paper weight otherwise . | NULL | laptop general |
the shame of it is knowing it took me 15 minutes and $ 12 to fix it and acer wanted to rob me of $ 170 just to look at it . | acer | support general |
first one that they shipped was obviously defective , super slow and speakers were garbled . | NULL | shipping general |
the replacement i got was much better , but still too slow for my expectations . | replacement | laptop quality |
i wound up returning it . | NULL | laptop general |
this works fine for that . | NULL | laptop quality |
october 12 , 2017 - - started having trouble maintaining connection to wifi ( spectrum service ) , but usually after several loops re - entering password , connection would be re - established . | wifi | ports quality |
sometimes had to do several times , but thought it might be an idiosyncrady of this model . | model | hardware general |
now i m really bummed that i have a very nice looking chromebook with a beautiful screen that is totally unusable . | chromebook | laptop design_features |
i just got this thing today & was really excited about it but this has been frustrating & disappointing . | NULL | laptop general |
i ll wait a while until this device gets 4 - 5 stars . | device | laptop operation_performance |
there are certain very basic tasks that this computer can do . | computer | laptop general |
a lot of websites don t work properly with the chromebook , even though you re using the same browser . | chromebook | laptop general |
overall , this thing can do very basic stuff , sometimes . | NULL | laptop general |
pro : light , reasonable price , fast . | NULL | laptop design_features |
keyboard key fragile . | keyboard | keyboard quality |
after 6 months my eyboard key is not function very well . | eyboard key | keyboard operation_performance |
i only use the chormebook for surving the internet , checking my email , and watch hulu or netflix . | chormebook | laptop general |
this is something to reconsidered if one to buy the chromebook for doing homework and a lot of typing . | chromebook | laptop general |
up date per may 13 / 2018 about two months ago , the charger wont work . | charger | power_supply quality |
so latest update the charger only last about one year and the half . | charger | power_supply general |
overall , it is not horrible , but i wouldn t purchase this model again . | model | laptop general |
- long battery life | battery life | battery quality |
- charges quickly | NULL | power_supply operation_performance |
- screen feels smaller than other of the same size . | screen | display design_features |
it gets two stars because it is a nice light weight and the folding is nice . | NULL | laptop portability |
two replacements had the same problem all in 4 weeks . | replacements | laptop general |
i already returned the first laptop because i had to press extremely hard to get the left click to work . | laptop | laptop general |
i ve had the device for 4 days now , and it has a number of big issues . | device | laptop general |
next , is that the track pad is insanely wobbly . | track pad | hardware operation_performance |
one of the worst offenders is the battery life . | battery life | battery quality |
it also refuses to charge past 90 % and instantly jumps to 80 % when i unplug it . | NULL | laptop operation_performance |
there are issues beyond these , but it s all software related so i will let it be . | software | software general |
within two days of receiving this item a line appeared on my screen ( while i was using it , previously fine ) and below it the image / screen flickered . | screen | display operation_performance |
the flip and touchscreen aspects work fine , no problems . | flip | hardware operation_performance |
it can not . | NULL | laptop general |
screen looks good , it has a good battery life , keypad has some nice feedback , the works . | screen | display design_features |
but you can t use an acer chromebook r 11 this way . | acer chromebook r 11 | laptop general |
and the chromebook does not go to sleep or otherwise shut off . | chromebook | laptop operation_performance |
loved it for an hour than it went black and we got a chrome os missing or damage message . | chrome os | os quality |
terrible product and worse customer service - - do not buy | product | laptop general |
we ordered this chromebook for my son to use for school . | chromebook | laptop general |
we received it in august , and it worked fine for just 5 months and then the touch screen stopped working . | NULL | laptop operation_performance |
it worked properly for less than a week , and the touch screen stopped functioning again . | NULL | laptop operation_performance |
we contacted both acer and amazon , and they both informed us that it has to be sent back for repairs again . | acer | support general |
good display | display | display general |
good battery life | battery life | battery quality |
no fans and stays reasonably cool unless you are playing a game . | fans | fans&cooling general |
build quality seems ok , keyboard is not flimsy or too firm . | build quality | laptop quality |
my understanding is that chromeos is a very light weight so i don t know why it lags sometimes with under 10 tabs open and a youtube video playing . | chromeos | os operation_performance |
i needed a small chromebook for light web use while traveling and this tablet does ok but considering the price i would have expected a better processor and keyboard lighting . | processor | cpu price |
my main complaint is the battery life , i see many positive reviews about the battery life . | battery life | battery general |
i just find the battery draining to quickly in my opinion . | battery | battery operation_performance |
i tried messing around in the dev mode to adjust the microphone sensitivity but nothing seems to work . | microphone | multimedia_devices general |
plug - in or usb microphones seem to work fine , so it s not a terribly big issue and i don t really even use a microphone that often , but it s annoying to buy a product and not have it working . | product | laptop general |
the broken mic was not a dealbreaker but annoying in a brand new device . | mic | multimedia_devices general |
in addition , in my short time using the device , i realized how much i dislike having fingerprints on my computer screen . | fingerprints | out_of_scope general |
good looking laptop but hardware has several major problems . | laptop | laptop design_features |
microphone is not really working ( you have to basically yell while alsmost touching it with you lips in order for someone else to hear you ) . | microphone | multimedia_devices operation_performance |
when switching between tablet and laptop mode quickly the screen will blink and turn off for an extended period of time before turning back on . | screen | display operation_performance |
called acer support , they were completely useless . | acer support | support general |
keeps disconnecting from my wifi at work . | wifi | ports operation_performance |
it was nice when it was working . | NULL | laptop general |
i ve called twice to try to connect it to printer , first call they told me i had to get a cloud ready printer after getting said printer it still doesn t connect . | NULL | laptop connectivity |
very disappointed in this machine . | machine | laptop general |
i typically love acers ( i have a regular laptop ) but this machine has been a nightmare . | machine | laptop general |
issue summary : frequent crashing | NULL | laptop operation_performance |
6 - inch hd touch , intel celeron n3150 , 4gb ddr3l , 32gb , chrome , cb5 - 132t - c1lk | hd touch | hardware general |
6 - inch hd touch , intel celeron n3150 , 4gb ddr3l , 32gb , chrome , cb5 - 132t - c1lk | 4gb | memory general |
it frequently crashes by displaying a bizarre screen displaying a large number of short horizontal lines and making a loud alarm noise . | screen | display operation_performance |
this issue happens more frequently when using netflix ( app or through chrome browser ) . | happens | software general |
however it can happen at random , for example when signing into gmail . | NULL | laptop general |
it s okay for email , facebook , surfing the net , etc . | email | software general |
so , this one isn t working out very well for my needs . | NULL | laptop general |
i hope it is fixed this time . | NULL | laptop general |
the other is excellent ! | NULL | laptop general |
has lots of issues , screen freezing , i was hoping to use it for banking etc . | screen | display quality |
it feels like a tablet / computer for a child since it s so bulky and heavy . | tablet | laptop general |
the mousepad was not very responsive . | mousepad | hardware quality |
i really think it s junk . | NULL | laptop general |
runs good , poor battery life . | NULL | laptop operation_performance |
this one is horrible , never can connect . | NULL | laptop operation_performance |
after years of using amazon for hundreds of orders , this is my very first negative review : | amazon | company general |
i was very excited at the prospect of buying this laptop . | laptop | laptop general |
i was very impressed with its sleek design and the speed of the processor itself . | design | laptop design_features |
a few hours of use later , i noticed that my battery was very low , around 10 % . | battery | battery operation_performance |
i even tried reinstalling the drivers and doing a system restore , nothing would fix it . | NULL | laptop general |
i contacted asus and they could do nothing . | asus | company general |
i was so glad that the problem would finally be fixed . | NULL | power_supply general |
to my great dismay and disappointment , the power icon read the exact same message : ` ` plugged in , not charging ` ` . | power icon | software operation_performance |
this was the second vivobook in a row ! | vivobook | laptop quality |
am i just unlucky , or was this a bad batch ? | NULL | laptop quality |
i ve only found 2 other recent reviews of this product that had the same problem ( go ahead and search for them in the reviews ) . | product | laptop quality |
volume was not working . | volume | multimedia_devices operation_performance |
they would help me only if i bought an ongoing support contract with them . | support contract | support general |
horrible way to run a company so i returned the item . | item | laptop general |
i purchased this laptop on the 11th of june 2018 and today is the 25th , which means i have had it for just about 2 weeks . | laptop | laptop general |
i noticed yesterday that the laptop was not charging anymore for reasons i can not deduce . | laptop | laptop quality |
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